Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (64%)
• Website Down (19%)
• Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Langhorne	Website Down	2 minutes ago
Wilmington	Sign in	9 minutes ago
London	Sign in	13 minutes ago
Preston	Sign in	31 minutes ago
Villeneuve-d'Ascq	Sign in	1 hour ago
Liverpool	Sign in	1 hour ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sofía Cervón (@Sof_Cervon) reported 1 minute ago

  @Outlook seems to be down… I can’t send or receive any emails … 👀 #help

• 
  alli. (@lovemesomeALLI) reported 3 minutes ago

  STILLLL down so many hours later, get it together @microsoft @Outlook

• 
  𝙠𝙖𝙨 ✧ 𝙖𝙡𝙖𝙨𝙩𝙤𝙧’𝙨 𝙨𝙤𝙪𝙡𝙢𝙖𝙩𝙚 📻🦊 (@alastorsvixen) reported 3 minutes ago

  @AcaciaBegley @Apple @Outlook apple said it’s microsoft’s servers being down but it’s been hours surely they could have fixed it by now 😭

• 
  Eifion Evans (@Evz_Eifion) reported 4 minutes ago

  @Jay_137x @daveb1893 @Outlook Same issue here

• 
  Callie Schneider (@Callie_Marie24) reported 8 minutes ago

  @MicrosoftHelps @Outlook Pretty sure you’re having issues with outlook and wouldn’t you know it there’s no way to get ahold of an actual person for help!

• 
  Mister Mack (@the_mister_mack) reported 12 minutes ago

  Is @Outlook mail down? None of my account including work are loading.

• 
  David Moreno (@davmoreno) reported 15 minutes ago

  @Outlook Read the room. Your outage has affected millions (including myself) today. I can't tell if I have inbox overload if I can't access my inbox...

• 
  Gemma King (@GemMcKing) reported 16 minutes ago

  @Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩

• 
  Kristen🦕 (@heartisgone) reported 16 minutes ago

  @GreggyRamone @Outlook Is that for the mail app? I'm just trying to sign in on the website on desktop and it won't let me

• 
  Craig (@cjl85718) reported 17 minutes ago

  @Outlook what is wrong with Outlook mail on iPhone? Says too many login attempts, when there were zero login attempts. Then after entering password, doesn’t recognize password. Verify human. And repeat. But never actually connects. Problem is def on your end. Again.

• 
  Sarah 🌙🌒✨🥀 (@SarahGibson91) reported 23 minutes ago

  @Outlook is there an issue with your email systems with Apple products today? As I am being signed out of my main email account every two minutes, I have changed password and deleted and readded account onto my phone and this is still happening??

• 
  Mehmet Edip (@The_MehmetEdip) reported 24 minutes ago

  @Outlook I am currently experiencing login issues on my iPhone Can you assist please

• 
  alli. (@lovemesomeALLI) reported 25 minutes ago

  @Br1t2000 @daveb1893 @Outlook yeah, it's not working at all

• 
  Ulric (@ulricv8) reported 29 minutes ago

  Considering the current Outlook outage, I will be migrating away to a superior service soon. @Outlook 🖕

• 
  Logan Henrickson (@Henrickson145) reported 29 minutes ago

  Hey @Outlook, why cant I get any verification codes sent to my phone to change email passwords? Unable to currently login, and unable to update a password. Help.

• 
  Carrie (@UNCgirl99) reported 35 minutes ago

  @Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.

• 
  Seren Söyler (@soylerseren) reported 38 minutes ago

  @MicrosoftHelps @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.

• 
  Märÿ🤙🏻 (@maryedwards918) reported 38 minutes ago

  Is @outlook still not working for everyone else?

• 
  So Mino (@storytellrwendy) reported 40 minutes ago

  @Outlook you are the most worthless, awful email service out there. I’ve lost access to my email and no matter what I do I can’t get it back. My banking info, billing… I never have this issue with Gmail.

• 
  Souvik Mukherjee (@souvik610) reported 43 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported 43 minutes ago

  would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook

• 
  Suzanne Lanoue (she, her, hers) 🤎🧡🩷❤️💗💖💜💝💘 (@slanoue2016) reported 46 minutes ago

  @Outlook How do we get support from a live person? Nothing is working. My husband can get on his Hotmail account on his phone, but it's not working on any of our laptops. He doesn't have MS Authenticator set up, and it's confusing as to how to do that. When we ask to send a code to his phone, it never arrives. He's not sure about his password. When he tried it, it said he was locked out. He doesn't have a security key, etc. When we tried phoning for help, the automated thing just sends us back to the Web. Please help! This is maddening.

• 
  Jacob McClellan (@JacobAMcClellan) reported 47 minutes ago

  @Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.

• 
  Dani.🇻🇪 (@daniperdomo92) reported 48 minutes ago

  @Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me

• 
  Pinkie (@PnkNailsrPrtty) reported 51 minutes ago

  It would be great if @Outlook would actually fix the problem… multiple accounts and only one can I get into on one device. Everything else is ****** up. @MicrosoftHelps

• 
  GEORGE (@gogs42) reported 52 minutes ago

  @Outlook hi there what is going on with the outlook mail app today. Keeps asking me to put my password in and says I have logged in too many times. When I fix it it then asks me to do the same again? Have you got a major outage?

• 
  DP (@Dportz11) reported 53 minutes ago

  @nickdent1990 @Outlook Big issue

• 
  moc (@malikonchain) reported 53 minutes ago

  Is @Outlook having problems? I have been logged off on all my accounts

• 
  Benny Hall (@BennyHall17) reported 1 hour ago

  @BabyfaceLau @Outlook The part that stores the passwords is down, unfortunately just have to be patient through it’s very frustrating

• 
  Seren Söyler (@soylerseren) reported 1 hour ago

  @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.