Outlook.com

Is Outlook.com down?

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/28/2026 06:15

January 28: Problems at Outlook.com

Outlook.com is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (59%)

    Sign in (59%)

  2. Website Down (22%)

    Website Down (22%)

  3. Errors (19%)

    Errors (19%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyBerlin Sign in
FranceRemiremont Errors
FranceParis Errors
South AfricaJohannesburg Sign in
BelgiumWalcourt Sign in
AustraliaSydney Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Nickyh84 Nickyh84 (@Nickyh84) reported

    @Outlook Hi there, my Outlook app is schutting down everytime I open it after 2 seconds. An update took place 3 days ago. I allready shut my phone. What can I do now?

  • Pol_Pablo81 Pablo E. Ramirez (@Pol_Pablo81) reported

    @RADtech_AR @Outlook OMG I've the same problem!! @Outlook #outlookdown

  • Italianique Italianique (@Italianique) reported

    @Outlook having probs with reading emails on the phone. Is there any kind of outage?

  • knnth070 kenneth (@knnth070) reported

    @outlook Apparently an System WebView issue. Once updated, Outlook works fine again.

  • enhancedakuma MilkNCookies (@enhancedakuma) reported

    @Outlook Everytime I access the outlook app or any other app with my outlet email account attached, the app closes automatically. Is there an issue with the exchange server or something?

  • ChrisJLynch06 Chris Lynch (@ChrisJLynch06) reported

    @Outlook Thanks for breaking Office 365 account access on Android v4.2109.3. App reported I needed to provide my password to both O365 and OneDrive for Business account. Greeted with spinning circle on blank screen. Rebooted, reset and removed account. Try to add is broken too.

  • Iampranshup Pranshu Pareek (@Iampranshup) reported from Sāngāner, State of Rājasthān

    @Outlook mobile app down ? #MicrosoftOutlook

  • Afc1Buddy BuddyAFC1 (@Afc1Buddy) reported

    @Google your apps arent working on my @SamsungUK mobile. Apparently its to do with the android webviewer. Its not letting me uninstall it. And its letting me access my @Outlook either. Fix it or Im moving to apple. #googledown

  • RADtech_AR Robert DL (@RADtech_AR) reported

    @Outlook what happened with last update in android and ios the app crash and close automatically. Please solve this issue asap!

  • nzukiijohn Not-Starboy🛑 (@nzukiijohn) reported

    @Outlook is android services down? I can't access incoming emails...keeps on crashing

  • DrunkenNo_Odle 🧐 (@DrunkenNo_Odle) reported

    Fix ya got damn app please @Outlook

  • justz_say_it Rob (@justz_say_it) reported

    Why is outlook and Gmail not working this morning 😩 @gmail @Outlook #emails

  • Chudze Deanna (@Chudze) reported

    @kamilprokop @Microsoft @Outlook Same issue, I did an update not able to see me email

  • JessDail JessDail (@JessDail) reported

    @AppleVis, Assistance needed: I'm having issues with my @gmail account, so changed my email to a new @Outlook.com address, & tried to email the #BugTracking team, of which I’m a member, & got no reply. Just want to ensure it went through.

  • knnth070 kenneth (@knnth070) reported

    @Outlook the latest version on Android crashes a few seconds after opening. Looking at the reviews in the Play Store, I'm not the only one. Are you aware of and working on this issue?

  • La_Maua 🇮🇹 last_daughter_of_Krypton 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@La_Maua) reported from Chelmsford, England

    @Outlook hi guys, your app keeps crashing on Android. I've cleared the cache but nothing. Can't scroll up or down, it just closes at the opening

  • YoWho_ Kyle Groves (@YoWho_) reported

    @Outlook Still not working on google chrome been over 2 weeks now, yet works perfectly fine on your own edge platform........

  • Sanjay_Pinto SANJAY PINTO (@Sanjay_Pinto) reported

    @Outlook Hi. My sent mails are bouncing back. Unable to contact support to report a problem. Please help.

  • JnPbVA Djπ 🇪🇺 (@JnPbVA) reported

    Is @Outlook down? Not working for hours now. I'm in Madrid, Spain.

  • GwenBrummund Gwen Brummund (@GwenBrummund) reported

    @Outlook anyone working on the outage? Can't open email.

  • loveg30 George Amores (@loveg30) reported

    @Outlook Have two computers that have same saved documents. If I delete them in one they delete in the other. I want to unsync them and want this to stop. How do I fix without losing documents?

  • Kanta23_ Kanta (@Kanta23_) reported

    @MrsB_TA @Outlook I been having same problem installed it again still doing the same thing 😡

  • southernjoie LesJoie (@southernjoie) reported

    My @Outlook app for Android keeps #crashing just a few seconds after launching it. I already cleared cache, reinstalled the app, and restarted my phone but the issue persists. Urgh

  • StuChubb Stuart Chubb (@StuChubb) reported

    @Outlook hello. I am wondering if you are aware the the Outlook app on android is not working today in the uk. I have tried restarting my phone and opening it from the app store and it just keeps closing. Just to let you know.

  • exoot94ever f a b i (@exoot94ever) reported

    @Nickyh84 @Outlook Same here. I thought it was my phone, now I know it is an app problem 😔

  • enhancedakuma MilkNCookies (@enhancedakuma) reported

    @Outlook Everytime I access thr outlook app or any other app with my outlet email account attached, the app closes automatically. Is there an issue with the exchange server or something?

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    @Outlook I just tried to contact you to sort an issue with my hotmail & can only contact you if I enter my phone number, that's some sh*t customer service right there, I shouldn't have to enter my personal phone number to send you a pm

  • somo_arigato honeymoon in moscow🌙🌹🍞🔨 (@somo_arigato) reported

    @MPalermiti @Outlook @AppStore Outlook shortcuts on my iPhone are not working. "When's my next meeting" says I don't have anything scheduled today or tomorrow but that's not true. I can't find any help on this online.

  • MrsB_TA Mrs B (@MrsB_TA) reported

    @Outlook please explain to me why I can open my app but when I try to open an email, it closes the app down? #frustrating #pleasehelp

  • 1ticker Ticker (@1ticker) reported

    @Outlook Every time I open my app on my phone it just shuts down, what do I do to fix it, just started doing it out of nowhere