Is Outlook.com down?
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 16: Problems at Outlook.com
Outlook.com is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (67%)
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Website Down (19%)
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Errors (14%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Béziers |
Website Down | |
| Tarbes |
Website Down | |
| Aubervilliers |
Sign in | |
 Inta |
Sign in | |
 Williamsburg |
Sign in | |
| Phoenix |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Reggy Jahreis
(@RedgeJahreis) reported
@KiPos_info @MSFT365Status @Outlook Hi, Unfortunately here the same issues at 2 different customers. I hope that a fix comes available asap!
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ChrisFalk
(@ChrisFalk) reported
@Outlook Please. I'm begging you. STOP trying to get me to use New Outlook for Mac. I am not some luddite who hates change. New Outlook is just genuinely terrible for power users.
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Deadly "krimsup" Poison
(@krimsup_) reported
it just me or everyone have issue with outlook 365 web? sometimes, email has not sync and need to refresh/reload the web. @Outlook @Microsoft @Microsoft365
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marishiba
(@marleymari) reported
@Outlook some of my emails are not sending out or delayed, and some sent (or unsent) items ends up in my draft or completely disappear from my system. Could you pls let me know what could be the issue?
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JAB!
(@iamjessbarnes) reported
@Outlook your app is not working. What is going on? It keeps freezing #outlook
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Shannon Dunn
(@sdunn_dev) reported
@Outlook your web account creation is terrible. Your robot checker needs alot of work.
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Phillip Palmer
(@willis_1983) reported
@KiPos_info @MSFT365Status @Outlook we are having the same issues. Bad patch?
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naitore
(@emnaitore) reported
@Outlook Hello. I can't recover my outlook email because the recovery form asks for the last emails I sent. The account has never sent any emails. I explained the issue in your dm. Please check.
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Donald Farmer
(@DonaldTreeHive) reported
@SQLAllFather @Outlook I don’t understand why MSFT are so bad at this aspect of design. Trans is dreadful. Outlook too. People need to be able to switch off notifications. It’s not a nice-to-have. It’s a critical issue for the emotional health of many users.
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Reggy Jahreis
(@RedgeJahreis) reported
@KiPos_info @MSFT365Status @Outlook Got a temporary fix for this: In elevated cmd: - cd %programfiles%\Common Files\Microsoft Shared\ClickToRun - officec2rclient.exe /update user updatetoversion=16.0.15225.20394
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Valke Mercado
(@valkemarr) reported
@Outlook please confirm how to fix the constant closing and reopen of your app? Since yesterday this has been a headache.
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Moushumi Kabir
(@mkabir) reported
@Outlook Ok, let's try again. Block isn't working - I never mentioned phishing. Zero need to read through your 💯 useless article. To note, ongoing issue since 7/12. @Office @Microsoft
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Jen Reich
(@jjenreich) reported
.@MicrosoftHelps is Outlook for Mac down? My inbox has not updated since last night! @Outlook #Outlook
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scurvy dog
(@scurvydog9) reported
@MicrosoftHelps @Outlook GREED IS EVIL SPAM IS GREED EXESSIVE SPAM IS UNWARRANTED STRESS I RECIEVE 300 SPAM PER DAY YOU PERMIT SPAM EXACERBATING MY MEDICAL PSYCHOLOGICAL PROBLEMS MAKING YOU LEGALLY CULPABLE MY EMAIL ACTIVE SINCE '97 THIS ISSUE IS NEW STOP IT
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Dom
(@domsalisbury) reported
@aahendry @MicrosoftHelps @Outlook Terrible. Just seen this. I didn't really need another reason to move to ProtonMail, but Microsoft has given me one!
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سبحان الله
(@seeja555) reported
@NYCHomoCon @Outlook Message @kawasandistro now to fix your account immediately
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Winter Wonder Derg
(@stealthydragon) reported
How can @Outlook be such a terrible user experience and still be like the most used email client for business? How do you screw up the ability to open an image and view it separately on desktop? On my phone I tap an image it brings up a viewer. On desktop it does nothing.
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Dean Leigh
(@deanleigh) reported
Agghh @Office365 why have you broken 'Dictate' in @Outlook . The command 'New Line' now writes the words 'New Line'. The newly added 'Auto Punctuation' doesn't seem to do a thing. Why have you broken something that was so good?
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Angela Mathers
(@tulipwindmill) reported
@Outlook @JimDraven My friend is having a similar issue. She has lost her profile pic,lost her inbox etc options for a bit. Junk is working though.
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scurvy dog
(@scurvydog9) reported
@Microsoft @Outlook GREED IS EVIL SPAM IS GREED EXESSIVE SPAM IS UNWARRANTED STRESS YOU PERMIT SPAM EXACERBATING MY MEDICAL PSYCHOLOGICAL PROBLEMS MAKING YOU LEGALLY CULPABLE
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권오중
(@microoj) reported
@Outlook Is there any update for Outlook app freezing, closing on iOS 15.6? Still having problems...
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Phil D 🚫🍍🍕💉💉💉💉
(@HaggisKiwi) reported
from
Wellington City, Wellington
Anyone having issues with work emails in #Outlook today? Not seeing anything specific to #APAC on @MSFT365Status or @Outlook #WorkQuestion
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Matthew Roche
(@SQLAllFather) reported
@leandrocassis @Outlook Yeah. I'd be happy with an acknowledgement that the Outlook team is aware of the problem and is working on a solution. Things that look simple from the outside often aren't, but...
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shep
(@shep) reported
I swear @Outlook is the worst. Have constant issues where the sign in screen appears then goes away without any interaction. Every suggestion from their support fails to resolve the issue and now contacting help through the app errors out.
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Phil D 🚫🍍🍕💉💉💉💉
(@HaggisKiwi) reported
@Outlook Seems to be an issue at sender end. Thanks for the prompt response.
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Boomer Dea
(@BoomerDea) reported
Hey @Microsoft your iOS @Outlook app is broken. Selecting text and then typing doesn’t delete the selected text. Most apps were doing this by default back in the 90s!
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Z
(@zampeta_k) reported
Hotmail account locked, fill up the form, Microsoft sends me a link to reactivate my account, I type my account, I get error message, account not found. This procedure was done two times. There is a bug at your systems @Microsoft @Outlook @MicrosoftHelps
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boosted Bobby Tables
(@KiPos_info) reported
reproducible #outlook for windows crashes on multiple computers when hovering contacts. looks like a new issue for today @MSFT365Status @Outlook. version 15330.20298 which is obviously yesterdays patch...
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Torchwoodfan7
(@Torchwoodfan7) reported
@Outlook @mkabir @Outlook I can't seem to send emails to my outlook nor am I receiving any emails, what's happened and how do I fix it? I can't get through to support either.
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Adam Hatak
(@adamhatak) reported
@Outlook Hey @Outlook any updates here? Just a friendly reminder 😎 Wondering what is the issue here. 🤨