Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, errors and website down.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 14: Problems at Outlook.com
Outlook.com is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (48%)
- Errors (26%)
- Website Down (25%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bordeaux
|
Sign in | 8 minutes ago |
 Manchester
|
Sign in | 19 minutes ago |
 High Point
|
Sign in | 25 minutes ago |
|
Airdrie
|
Sign in | 2 hours ago |
|
Wilkesboro
|
Sign in | 2 hours ago |
|
Paris
|
Sign in | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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FallingDebris (@VolatileAmine) reported@Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.
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Zackary Banger (@BangerZackary) reported@comeasyouareTO @Outlook That is to say one login attempt with the correct password is not too many times with the incorrect password
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Mark (@miningmark48) reportedHey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.
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Hameedkanz (@hameedkanz) reported@ibn_wittig @Outlook @Live Sql server Yes.
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Roni (@srijansen39) reported@Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this
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Snacktime (@Snacktime_17) reported@Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail
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Ali. Me (@AlisonWagstaff3) reported@Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too
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HSM_81 (@1_hsm) reported@Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.
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Shaun (@shaun19791) reported@Outlook A Chinese bot (gov) has hacked my account, I’ve still got some access and can see they are scamming people. Reported to you guys and response is fill a form in and no response. Server side rules that I can’t fix despite PW change and forced logoff. Not good
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mother lee. (@heylee824) reportedthe search bar is not working the way it should @Outlook 😔
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Wendy Watkins (@WendyWendywat) reported@Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT
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Cédric Krier (@cedrickrier) reported@Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.
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Dwight Young (@TheDwightYoung) reported@Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.
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Oluwanishola (@iam_Pacho) reportedCan you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook
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JC Castañeda (@xJoeyxKnucklesx) reported@sh69147 @Outlook I got same problem VaultEdgeX helped me
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Declan Lane (@lane_declan) reported@michaelhannaa @Outlook Terrible.
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Joel (@Joel94994231) reported@mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans
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Ali Haider (@SAH_HAIDER) reported@Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!
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Erin 🏳️⚧️ (@EliteErin21) reported@ShishirShelke1 @Microsoft @Outlook fix your product please
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Brendan R. Appel (@AppelLaw) reported@Outlook - Just now received an email sent to me on January 22, 2026 at 5:37 p.m. It arrived 1/28/2026 at 10:08 a.m. You claimed to have "fixed" your issues on 1/22 - clearly that was a lie. You had ONE JOB....
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delicia (@deliciaMP4) reported@Outlook a move up/move down feature isn’t that hard surely
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Florian Bador (@florianbador) reported@Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook
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Joe Fairbanks 🇮🇱 (@pasadena792) reported@stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.
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Love Gupta (@Lovegupta_) reported@MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm
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Saddiq (@philly_lawdog) reported@Outlook Im having a real life issue with my outlook inbox thats bothering me
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Sidhant Ranjan Shrivastava (@sidhantranjan) reported@MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.
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Fred (@ch1vat0n) reported@claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?
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Ali. Me (@AlisonWagstaff3) reported@Outlook why suddenly can't I get into my long owned emails. I've gone down a rabbit hole being redirected by your website. It's saying I've downloaded it (after deleting it) and it's not showing on my phone!!
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DrEvil (@DrMaryHolden) reported@CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software
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Alexander Billy (@economalex) reportedIt seems extremely likely the US is experiencing either (a) a series of cyber attacks or (b) basic web infrastructure issues. Both @gmail and @Outlook have been down in the same week.