Outlook.com status: access issues and outage reports
Service-wide status: Outlook.com
No problems detected
If you are having issues, please submit a report below.
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
Outlook.com signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (57%)
- Website Down (25%)
- Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 1 day ago |
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Errors | 4 days ago |
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Sign in | 5 days ago |
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Sign in | 7 days ago |
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Errors | 7 days ago |
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Sign in | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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marwah (@dr_mrfh) reported@Outlook Bad company, no qualified support team , Failed to solve very simple problem, How I can make formal report for problem
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Steven (@CrookNuggetGang) reported@Outlook Fix your ****
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Sahil (@TheCyberSahil) reported@Outlook how long would you take to resolve my issue ?
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Carlos Manuel Areias (@CarlosRPMPOWER) reported@tradingview @Outlook getting error 303
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Hatice Öztürk (@HaticeOzturk86) reported@UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.
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swede05 (@AaronWick2) reported@Outlook having trouble with verification for my hotmail account can u help me with this please
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D🧚🏽 (@_preciousdee) reportedFix this please @Outlook
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Susie Timm (@susietimm) reported@HowardRoark90 @Outlook @Microsoft I am the only person in my 5 person team having issues but absolutely been a frustrating Monday. Can’t wait until a bazillion Emails hit at like 9 PM. 😐
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Timothy Nichols (@nichols_ti28279) reported@rossiantony46 @Outlook Volan_xyber can fix this.
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Jessica LoPresti 🦋 (@LoPrestiJessica) reported@Outlook my email is still down. Please share ETA on when this will be fixed.
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Nick B. (@ThisOldNick) reported@awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.
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Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
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Alex Hoffman (@AlexNBCMT) reported@Outlook has been down for 8 hours on a Monday. This is the journalism equivalent of getting ejected from a game.
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José Rafael Gabaldón (@Gabalzac) reported@peteryanni @Outlook Agree. Terrible decision by @Outlook
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Ian McKenna (@ianmckennaftrc) reportedHey @Microsoft I’m a big fan of voice recognition tech but why can you #VoiceAccess app not be moved on screen? It now blocks multiple key apps including @Outlook & @MicrosoftEdge this makes those much harder to use. Didn’t do this before. Can I suggest an urgent fix is needed
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Dominique (@NiqueHollywood) reportedCan someone tell me how @Microsoft @Office @Outlook is a $3.8 TRILLION dollar company that doesn’t have adequate engineers to proactively fix email server issues & system outages???? Anybody????
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Human Fairy 🦋✨ (@_Arabian_) reported@Outlook I literally do not have time for this. Please, please, please fix this
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CA. Rahul Jain (@carahuljain03) reported@Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.
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Jessica LoPresti 🦋 (@LoPrestiJessica) reported@Outlook I am going on day 2 of tech issues with outlook. It is now affecting my job and my communication with clients. Is there an ETA on when this issue will be resolved?!
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The SuparUser (@suparuser) reportedHi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook
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April 🐭 (@1967Christian) reported@Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.
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Kvng (@Kvng4r) reported@Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card
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Asrın Senemoğlu (@asrinsenemoglu) reportedMy bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook
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Alfie (artist) (@HeadpatForRamen) reported@Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help
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Dr. Piyush Fulara (@drfulara) reported@Outlook I am not able to login my account as I forgot my password. So I tried to login using Phone Number OTP to sign in but all it shows is - "That method isn't working right now. Please try another way to verify it's you" Kindly help me to access my outlook account
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why (@kirk202020) reported@sumit_c @Outlook I just want to sign in and get my emails ffs
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Sparky (@Jouler8) reported@Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.
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Rahul Ratan (@Cipher_Manic) reported@Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?
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Tess Hope No2Self-ID 🦕🦖 (@TessHope3) reported@Outlook @Microsoft My outlook Email has been messed up by Microsoft. It developed persistent login problems, kept bombarding me with product adverts and freezing instead of logging me in. It forced me to change my password, now it wont accept either the old or new password.
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งั่มโม่มาแล้วค้าบ (@nongngumnaruk) reportedwhy my outlook is not working?????? @Outlook
Outlook.com detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
Detection ended: (1560 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (27 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status.
What to do if Outlook.com is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Outlook.com; report your own experience using the report button above.
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works