Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Vancouver	Errors	4 hours ago
Longmont	Errors	7 hours ago
Easton	Errors	7 hours ago
Dallas	Errors	7 hours ago
Dallas	Errors	8 hours ago
Oakville	Sign in	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greggy Ramone (@GreggyRamone) reported 4 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Jacob McClellan (@JacobAMcClellan) reported 5 minutes ago

  @Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.

• 
  Yogee (@misteryogee) reported 6 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  alli. (@lovemesomeALLI) reported 6 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

• 
  Dar99 (@Dar8206) reported 6 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  Jeff Fox (@Fox32Mode) reported 9 minutes ago

  @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

• 
  Tech With Taylor (@TechWTaylor) reported 11 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  SkyBaum (@SkyBaum1) reported 14 minutes ago from City of Longwood, Florida

  @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

• 
  Han. (@HanaJohnson92) reported 15 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Joe Robinson (@MrJoeRobinson) reported 17 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  DE (@de111208) reported 19 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 25 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  CaribbeanCocktail♡ (@novella_ellaa) reported 27 minutes ago

  @Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 32 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Bex (@rebecca_dray_) reported 32 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Wild (@Wildlvl) reported 33 minutes ago

  @Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT

• 
  Simon Ward (@SimonJWard93) reported 34 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  TONY SANDERSON (@EMANONF1) reported 39 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  alli. (@lovemesomeALLI) reported 39 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Mark Young (@2_youngy) reported 42 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Gemma Collins (@Gem83Col) reported 42 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Kyle Davey (@KyleDavey86) reported 47 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  KEN IN SA (@SAsportshonk) reported 47 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Leila ✨🇦🇷 11/11 (@lilila1993) reported 49 minutes ago

  @Outlook how much longer will the system be down? is has been more than 12 hours.

• 
  Erick (@erickacevedor) reported 50 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  rhiannon ☕️ (@rhimckinley) reported 51 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  👑Cass✨ (@ItsCas_tho) reported 52 minutes ago

  @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

• 
  Phil Hutchings (@PhilHutchings14) reported 54 minutes ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  Chris Walker (@Cwalker6033) reported 56 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 59 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !