Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Bradford	Sign in	1 hour ago
Bicester	Sign in	21 hours ago
Denver	Website Down	22 hours ago
Parthenay	Errors	1 day ago
Southampton	Website Down	1 day ago
Stonehouse	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hakan (@Hakan1630386105) reported 2 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Shaz 🦋 (@soxxylady) reported 2 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  DWayne (@p79579687) reported 4 minutes ago

  @Outlook It’s still not working

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 5 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Naomi (@bluenaomi) reported 7 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  SusieBrien (@SusieBrien) reported 9 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Kelsey Goodwin (@kelseyg2010) reported 11 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  alli. (@lovemesomeALLI) reported 13 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  sally (@trolly_dolly6) reported 15 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  Dodgy Anon (@DodgyAnon) reported 16 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  alli. (@lovemesomeALLI) reported 17 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

• 
  Nick B. (@ThisOldNick) reported 17 minutes ago

  @awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.

• 
  Yogee (@misteryogee) reported 18 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Emmanuel Valle (@valle_emma61666) reported 20 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  TONY SANDERSON (@EMANONF1) reported 22 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Darren Richards (@DRichards25) reported 22 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Ad Libitum (@JSokaza) reported 25 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  John Alex (@mgrjohnalex) reported 29 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  Markus Trezdziack (@m_trezdziack) reported 29 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  Timothy Nichols (@nichols_ti28279) reported 32 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  ATMOSARRISES (@XsinandtonicX) reported 37 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Kiera (@kiera34670) reported 39 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  MWBEATS (@mwbeats) reported 42 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported 48 minutes ago

  Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

• 
  onelove (@brummy1978) reported 48 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  MKM (@MKFrainMaria) reported 52 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 52 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Kareem (@Kareem1702) reported 54 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  alli. (@lovemesomeALLI) reported 58 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Jane Darling (@janeydarling1) reported 59 minutes ago

  @outlook down again? This is ridiculous