Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Pointe-à-Pitre	Errors	13 hours ago
Redditch	Website Down	16 hours ago
Pointe-à-Pitre	Sign in	19 hours ago
Saint-Maximin-la-Sainte-Baume	Website Down	20 hours ago
Melbourne	Website Down	21 hours ago
Hobart	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gemma Collins (@Gem83Col) reported 3 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  DWayne (@p79579687) reported 3 minutes ago

  @Outlook It’s still not working

• 
  Luke Hearns (@LHearns2) reported 4 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  alli. (@lovemesomeALLI) reported 6 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  alli. (@lovemesomeALLI) reported 10 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  Simon Ward (@SimonJWard93) reported 16 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Timothy Nichols (@nichols_ti28279) reported 18 minutes ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

• 
  Erick Salas (@MEGAARICK) reported 20 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Taz 泰秀樂 (@tazorack) reported 20 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Sedal Gürses (@sgg1903) reported 21 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Hatice Öztürk (@HaticeOzturk86) reported 26 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  TONY SANDERSON (@EMANONF1) reported 30 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Chris Walker (@Cwalker6033) reported 35 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  John (@gruntjeeper) reported 36 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  Erick (@erickacevedor) reported 37 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 37 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Han. (@HanaJohnson92) reported 37 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 38 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Leaves Ahead (@acetipped) reported 40 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Thee Wane (@CoachWane) reported 40 minutes ago

  @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

• 
  Oktay (@OktayAykut1) reported 43 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  jonathan hopley (@jonathanhopley) reported 44 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 46 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  Faisal 🔻 (@faisal9051911) reported 47 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Jamie (@TaxPayerxxxxx) reported 50 minutes ago

  @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

• 
  TONY SANDERSON (@EMANONF1) reported 52 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  TONY SANDERSON (@EMANONF1) reported 52 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Mark Young (@2_youngy) reported 60 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  John Alex (@mgrjohnalex) reported 1 hour ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  B. (@Drum_y) reported 1 hour ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too