Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (72%)
- Errors (14%)
- Website Down (14%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montpellier
|
Website Down | 6 hours ago |
 Santo Domingo
|
Sign in | 2 days ago |
 Mississauga
|
Sign in | 2 days ago |
|
Paris
|
Website Down | 3 days ago |
 Quito
|
Sign in | 5 days ago |
|
Quito
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Vikram (@v1krams) reported@Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.
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BennyTheJet✈️ (@bennythejet_55) reported@Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt
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Shoes (@J_Keith101) reported@MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.
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ATMOSARRISES (@XsinandtonicX) reportedBlocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?
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Finchwizard (@Finchwizard) reportedWe’re in 2026 and @Outlook still can’t fix notifications and badges on iOS. It’s NEVER RIGHT. Always get these mystery notifications. Telling me 2 new emails and there’s only 1. Most frustrating thing. #outlooksucks
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MGG_Tx_xT_ (@MartGHtTx) reported@Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.
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Joe Robinson (@MrJoeRobinson) reportedAnyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook
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Hatice Öztürk (@HaticeOzturk86) reported@UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.
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The SuparUser (@suparuser) reportedHi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook
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Varun101 (@vroon101) reported@Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!
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Prabhakar (@Prabhakar_Mahe) reported@Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently
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Gaurav (@XkonchadyX) reportedIs @Outlook owa down?
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TONY SANDERSON (@EMANONF1) reported@TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!
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jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
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alli. (@lovemesomeALLI) reported@outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****
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swede05 (@AaronWick2) reported@Outlook having trouble with verification for my hotmail account can u help me with this please
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Asrın Senemoğlu (@asrinsenemoglu) reportedMy bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook
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GUAL CYBR (@gual_cybr) reported@ViEaglen06 @Outlook I can fix your account! Dm me
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Jamie (@TaxPayerxxxxx) reported@Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !
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Hakan (@Hakan1630386105) reported@wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.
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Erick (@erickacevedor) reportedI love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.
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autumn 🍓 (@autumnisicy) reportedspending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.
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Hakan (@Hakan1630386105) reported@disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.
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eeeeeeee (@mattyhattycat) reported@Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.
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peter wilson (@wilsonpeter48) reported@Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it
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Diagnosis (@Diagnosis410227) reported@Outlook I have issues with logging into my account. What should I do? @Outlook
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Michael Briggs (@MichaelBriggs2) reported@Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??
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TONY SANDERSON (@EMANONF1) reported@Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.
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Ad Libitum (@JSokaza) reportedThe AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.
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alli. (@lovemesomeALLI) reported@Drum_y @Outlook @MSFT365Status nope still down can't reset my pw