Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Website Down (17%)
• Errors (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
London	Sign in	13 hours ago
Talavera de la Reina	Sign in	14 hours ago
Bengaluru	Sign in	23 hours ago
Twinsburg	Sign in	1 day ago
Grand Marsh	Sign in	2 days ago
Greensburg	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alli. (@lovemesomeALLI) reported 4 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  tortured hot girl department (@maaaaandyy) reported 5 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Nicky Cowell (@NickyCowell) reported 6 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Jessie Sousa (@NoMashSousa) reported 9 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  Shaz 🦋 (@soxxylady) reported 10 minutes ago

  @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

• 
  Kimberley Treece (@T25Kimi) reported 11 minutes ago

  Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

• 
  Greggy Ramone (@GreggyRamone) reported 16 minutes ago

  @heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.

• 
  Shaz 🦋 (@soxxylady) reported 20 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  Taz 泰秀樂 (@tazorack) reported 21 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  MJ (@marifuenzalida) reported 22 minutes ago

  @Outlook I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved???????????????🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Greggy Ramone (@GreggyRamone) reported 23 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Kit Oldfield (@KitOldfield) reported 24 minutes ago

  @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

• 
  Zemen Berhe, PhD (@zemensberhe) reported 24 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Debra McGuire (@DebraMcGuire72) reported 26 minutes ago

  @Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤

• 
  DP (@Dportz11) reported 28 minutes ago

  @nickdent1990 @Outlook Big issue

• 
  Brian Short (@BrianShort30) reported 28 minutes ago

  Hey @Outlook , fix your ****! Email has been down all day

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 29 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Travis Braman (@michkid) reported 29 minutes ago

  @Outlook We can’t even login

• 
  Alyse❤️ (@alyse3344) reported 30 minutes ago

  @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

• 
  CODY RICHARDSON (@blkcapholdings) reported 31 minutes ago

  @Outlook Clearly the fix isn’t fixed. Test first, not last.

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 32 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  Jacob Landsmeer (@jlandsme_93) reported 34 minutes ago

  @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

• 
  Oktay (@OktayAykut1) reported 36 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  Kal (@kaleighlynnnn) reported 36 minutes ago

  @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

• 
  Ad Libitum (@JSokaza) reported 38 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  N8 (@nathane10422899) reported 43 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  SpongeBob (@Jack_the_westi) reported 47 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Jenny (@Rinatiic) reported 51 minutes ago

  @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

• 
  Greggy Ramone (@GreggyRamone) reported 53 minutes ago

  @lovemesomeALLI @Outlook The app won’t let you login with your other email account?

• 
  Emmanuel Valle (@valle_emma61666) reported 1 hour ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess