Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (22%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Ocean Springs	Errors	10 hours ago
Santurtzi	Sign in	2 days ago
Bilbao	Sign in	2 days ago
Bogotá	Errors	2 days ago
Paris	Sign in	3 days ago
San Martiniano	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seren Söyler (@soylerseren) reported 6 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Andrew Pereira (@AndrewP204) reported 7 minutes ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  Rant Man (@adultcrybaby) reported 10 minutes ago

  @Office @Outlook Worlds largest Email client and cannot fix POP IMAP which even Ai cannot fix. If anyone believes Ai is next frontier for Microsoft, No its fixing basic email configuration and servers. Failed at everything and Pain customers can't get out of..Shame

• 
  Timothy Nichols (@nichols_ti28279) reported 10 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Beer stein of the void (@beer_and_mtg) reported 11 minutes ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  alli. (@lovemesomeALLI) reported 11 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Andrew (@andrewrdn463) reported 12 minutes ago

  @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 15 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  Kelsey Goodwin (@kelseyg2010) reported 17 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Donna Adinolfi (@DonnaSpaGal) reported 17 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Oktay (@OktayAykut1) reported 18 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Michael Briggs (@MichaelBriggs2) reported 24 minutes ago

  @Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??

• 
  Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported 26 minutes ago

  Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

• 
  Kyle Davey (@KyleDavey86) reported 29 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  PY (@peteryanni) reported 33 minutes ago

  @Outlook Why remove Send Availability from the mobile app? It was one of the most useful features for scheduling on the go. Now the calendar button only creates events, and checking free times requires minimizing the draft or saving it just to switch tabs. Proposing 3–5 options has become a slow back-and-forth process.

• 
  Ad Libitum (@JSokaza) reported 39 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 42 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  Jimmy Fallon (@JimmyFal) reported 42 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  Jane Darling (@janeydarling1) reported 44 minutes ago

  @outlook down again? This is ridiculous

• 
  Prabhakar (@Prabhakar_Mahe) reported 46 minutes ago

  @Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently

• 
  Nick B. (@ThisOldNick) reported 46 minutes ago

  @awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.

• 
  Hatice Öztürk (@HaticeOzturk86) reported 47 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  heartsmear (@heartsmear95015) reported 49 minutes ago

  @microsoft & @Outlook my Discord was hacked during their data breach, my Outlook, Microsoft and Xbox account were all hacked through this as well. I've tried to recover my accounts but your recovery system is ******* atrocious. Never had these problems until Windows 11

• 
  Leaves Ahead (@acetipped) reported 50 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  🇺🇸ULTRAMAGANONJAB (@true4_red) reported 51 minutes ago

  @HindlesKitchen @Outlook When I used to use Apple, I didn't have as many issues, no where near as bad as the phishing I get on MS

• 
  secret name (@dbfssecret) reported 55 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  Ms.Tab00 (@MsTab00) reported 56 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Mukund (@ibmindia2011) reported 57 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Dr. Vishal Kumar (@vkfzr) reported 57 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Carlos Manuel Areias (@CarlosRPMPOWER) reported 1 hour ago

  @tradingview @Outlook getting error 303