Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Website Down (17%)
• Errors (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Bengaluru	Sign in	8 hours ago
Twinsburg	Sign in	13 hours ago
Grand Marsh	Sign in	1 day ago
Greensburg	Sign in	2 days ago
Twinsburg	Sign in	2 days ago
Minneapolis	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leeora (@LeeoraEl) reported 10 minutes ago

  @nikitheshrimper @Outlook 1/2 Had the same issue all day. Still have issues but my emails are slowly loading. I deleted mail, hard rested the IPhone. Reinstall mail with the OUTLOOK option. Did password reset. Logged in with new password, let mail fetch every 30 minutes, slowly I’m getting my emails.

• 
  Gemma King (@GemMcKing) reported 11 minutes ago

  @Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩

• 
  Kelsey Goodwin (@kelseyg2010) reported 11 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  maximus (@craigmaxmus) reported 13 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  Kit Oldfield (@KitOldfield) reported 15 minutes ago

  @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

• 
  Naomi (@bluenaomi) reported 15 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  RAV3N9999 (@rav3n9999) reported 24 minutes ago

  @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

• 
  CODY RICHARDSON (@blkcapholdings) reported 27 minutes ago

  @Outlook Clearly the fix isn’t fixed. Test first, not last.

• 
  Ms.Tab00 (@MsTab00) reported 28 minutes ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  Ellie Harris (@ellieeeharris) reported 34 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Shaz 🦋 (@soxxylady) reported 35 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  K Grimsley (@KazzaGrims) reported 36 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  cdkcy (@ekhcchi) reported 38 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  Simon Ward (@SimonJWard93) reported 39 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Kiera (@kiera34670) reported 40 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Dr. Vishal Kumar (@vkfzr) reported 40 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Wild (@Wildlvl) reported 40 minutes ago

  @Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT

• 
  K2 (@whatbluecheck) reported 41 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 42 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

• 
  John (@gruntjeeper) reported 44 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  Helen Clare (@HelenClarex) reported 46 minutes ago

  @Outlook haven’t been able to log in to my email on iPhone or desktop. Keeps saying I’ve entered my password wrong too many times (I haven’t) I’m not able to login via a code or any other way 🤬

• 
  sally (@trolly_dolly6) reported 50 minutes ago

  @Outlook how much longer will the system be down? I’m waiting for replies on important emails I’ve sent - 22.45 still cannot receive or send emails 😡

• 
  Alyse❤️ (@alyse3344) reported 53 minutes ago

  @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

• 
  Jacob McClellan (@JacobAMcClellan) reported 53 minutes ago

  @Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.

• 
  alli. (@lovemesomeALLI) reported 57 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Jane Darling (@janeydarling1) reported 59 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  SpongeBob (@Jack_the_westi) reported 1 hour ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Phil Hutchings (@PhilHutchings14) reported 1 hour ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  Greggy Ramone (@GreggyRamone) reported 1 hour ago

  @lovemesomeALLI @Outlook The app won’t let you login with your other email account?

• 
  James Alexander (@justjamess87) reported 1 hour ago

  @Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown