Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (72%)
• Errors (14%)
• Website Down (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Santo Domingo	Sign in	6 hours ago
Mississauga	Sign in	10 hours ago
Paris	Website Down	1 day ago
Quito	Sign in	3 days ago
Quito	Sign in	3 days ago
Campeche	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sparky (@Jouler8) reported 3 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Dee (@PlatinumEvents_) reported 6 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  osman (@osman_cetin) reported 10 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  Naomi (@bluenaomi) reported 13 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 13 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Hakan (@Hakan1630386105) reported 14 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  jonathan hopley (@jonathanhopley) reported 15 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Rahimuddin (@mdrahiem) reported 17 minutes ago

  When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 20 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Shardae (@Shardae_Shanice) reported 20 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  autumn 🍓 (@autumnisicy) reported 21 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  D🧚🏽 (@_preciousdee) reported 22 minutes ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  John Alex (@mgrjohnalex) reported 23 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  Shoes (@J_Keith101) reported 27 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  The SuparUser (@suparuser) reported 27 minutes ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  eeeeeeee (@mattyhattycat) reported 28 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  swede05 (@AaronWick2) reported 30 minutes ago

  @Outlook having trouble with verification for my hotmail account can u help me with this please

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 31 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 32 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Wind 24 (@ayanconq) reported 34 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  SkyBaum (@SkyBaum1) reported 43 minutes ago from City of Longwood, Florida

  @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

• 
  Andrew (@andrewrdn463) reported 49 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Tariq Ponir (@hyperactve) reported 49 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  Koku Baboni (@ko_baboni) reported 51 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Leaves Ahead (@acetipped) reported 52 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Africanart4spaces (@AAFSart) reported 55 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  Guts (@Guts_1993) reported 55 minutes ago

  @Outlook This **** still not working lol

• 
  FreWaaks (@FWaaks) reported 55 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

• 
  Ad Libitum (@JSokaza) reported 58 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  Santanu Banerjee (@KolkataRsogolla) reported 59 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail