Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (54%)
• Website Down (25%)
• Errors (22%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Catania	Sign in	9 hours ago
Mexicali	Errors	13 hours ago
Magdalena Contreras	Sign in	2 days ago
Sturgis	Errors	2 days ago
Ciudad Jardín	Sign in	3 days ago
Jojutla	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  heartsmear (@heartsmear95015) reported 3 minutes ago

  @microsoft & @Outlook my Discord was hacked during their data breach, my Outlook, Microsoft and Xbox account were all hacked through this as well. I've tried to recover my accounts but your recovery system is ******* atrocious. Never had these problems until Windows 11

• 
  secret name (@dbfssecret) reported 7 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  April 🐭 (@1967Christian) reported 7 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  SusieBrien (@SusieBrien) reported 10 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Hakan (@Hakan1630386105) reported 10 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  paula atkinson (@xmckeallax) reported 12 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 14 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  Zemen Berhe, PhD (@zemensberhe) reported 15 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Donna Adinolfi (@DonnaSpaGal) reported 21 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Greeny (@GreenDJ1) reported 25 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  alli. (@lovemesomeALLI) reported 25 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Shoes (@J_Keith101) reported 27 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Daniela (@danielacna) reported 28 minutes ago

  @Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?

• 
  Muumiukko (@Muumiukko1) reported 28 minutes ago

  @Outlook Why Not Working 🤬🤬🤬

• 
  Hatice Öztürk (@HaticeOzturk86) reported 33 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  M Raj (@MrVeritas) reported 34 minutes ago

  Is anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 35 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Andrew (@andrewrdn463) reported 36 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Katlego Makgaila (@Katlego_Mack) reported 37 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  D🧚🏽 (@_preciousdee) reported 39 minutes ago

  Fix this please @Outlook

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 42 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 42 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Ad Libitum (@JSokaza) reported 44 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  José Rafael Gabaldón (@Gabalzac) reported 46 minutes ago

  @peteryanni @Outlook Agree. Terrible decision by @Outlook

• 
  Manash Boraa (@ManashPratimBo3) reported 47 minutes ago

  Hello @Outlook i am experiencing persistent issues with my Outlook account that are impacting my daily work Outgoing Emails are stuck or failing to send. Incoming Emails are heavily delayed and some are not being received at all Please resolve this urgently

• 
  William (@dxgl_org) reported 48 minutes ago

  @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 55 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  Rahul Ratan (@Cipher_Manic) reported 56 minutes ago

  @Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?

• 
  Oktay (@OktayAykut1) reported 59 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  alli. (@lovemesomeALLI) reported 1 hour ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!