Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 12/01/2025 23:35

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (63%)

    Sign in (63%)

  2. Website Down (21%)

    Website Down (21%)

  3. Errors (16%)

    Errors (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesYucca Valley Sign in
CanadaKanata Website Down
United StatesEverett Sign in
United StatesYorktown Website Down
United StatesCary Sign in
United StatesCottage Grove Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • dbu dbu (@dbu) reported

    how come there is people still using outlook? going nuts with setting up an email account and getting the message "Da hat etwas nicht geklappt." why the hell do you not show WHAT did not work @Outlook ? such terrible stupid user experience.

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Calgary, Alberta

    @Microsoft365 @Outlook How long until you fix it's ability to update day & time since the feb update reduced functionality?

  • trunuz @TruNuz (@trunuz) reported

    @Outlook is there an outlook problem. I’m getting no mail on laptop or iPad. Webmail fine. Awaiting callback

  • feythn2 Feythn2 (@feythn2) reported

    @Outlook I've literally tried every which damn way to recover my email through your automated bs and so far all you've kept out is me THE ACTUAL ACCOUNT HOLDER!Forgive the fact I have memory issues thanks to abuse and trauma and give me back my damn email that I've had for 20yrs now.

  • Jasont72 Jason tulip (@Jasont72) reported

    @Outlook is your emails down ?

  • dj_saxzo SAXZO (@dj_saxzo) reported

    @Outlook is constantly giving us problems... Why?

  • cymumtaz C. Yusuf Mumtaz (@cymumtaz) reported

    Why doesn't @outlook on Android work with IMAP accounts? I can't compose without errors, drafts don't sync, and I'm worried emails don't actually get sent.

  • dangrafty graftkicks 👞 (@dangrafty) reported

    @Jimfry51263254 @Outlook I had the same issues with my account hacked too exactly support don’t help at all but i got mine back last week, message daniel_hacks003 on instagram he helped me....

  • jr3151006 JR3151006 (@jr3151006) reported

    @Outlook When Ms will fix Ms Outlook for Android, the annoying way to navigate on folders without EXPAND/COLLAPSE function??? >>>> I HAVE A LOT OF FOLDER/SUBFOLDERS

  • Ik_thakur007 कुलदीप सिंह (@Ik_thakur007) reported

    Hi @Outlook I am getting this error msg popup while opening outlook There was an error reading the rules from the server. The format of the server rules was not recognized how to resolve it? I have tried many ways on internet but no helps.

  • magrom Martina Grom ☁️ #rdsummit (@magrom) reported

    @RossSmithIV @Outlook scenario: search in app brings not all contacts. sync to native contact app is broken. but if Outlook apps works for everyone else, we will look to go through support.

  • mari_ness Mari Ness is still wearing a mask (@mari_ness) reported

    Hey, Microsoft @Outlook , what happened to my junk email file associated with my Hotmail account? It's vanished. This is a kinda big problem since you FREQUENTLY send emails I need into that folder, so I need to be able to access it.

  • goelshourya SHOURYA GOEL (@goelshourya) reported

    Shifted from @Outlook to @gmail since most of the apps allows login directly. This is how lazy users are when it comes to adapt Internet products. #userexperience #internetproducts #ProductManagement

  • cymumtaz C. Yusuf Mumtaz (@cymumtaz) reported

    @thurrott I'm more interested in knowing why the @Outlook Android is terrible at handling IMAP. And I waited so long for them to fix the contact syncing issue.

  • JasmineCie James Naismith stan account (@JasmineCie) reported

    I really need @Outlook to get a “snooze message” functionality....if it already exists, I need it in that right-click drop down. NEED NEED NEED!

  • 618legitboss Kellen B (@618legitboss) reported

    @Outlook you need to fix your settings so users can send attachments without issues. For some reason, I can’t send attachments to important people and the files are not a big size.

  • anniebdonahue Annie Beth Donahue (@anniebdonahue) reported

    @Outlook - my outlook account has been down for several hours now. Only on the desktop (not the app), but that’s where I need to use it. HTTP error 503 on Chrome. Works on Edge. But I need to use Chrome. What’s up?

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Calgary, Alberta

    @Outlook Why aren't calendar appointments updating properly - this has been a problem since the feb 14 update. @MicrosoftHelps has not been helpful and reported they lost the help ticket as well. Description field does not fully scroll either. #customerexperience

  • BriggsAlexa Alexa Briggs (@BriggsAlexa) reported

    @esmahanyyc @Outlook I had that problem a couple weeks ago and it was so frustrating. Switched to a different browser.

  • dangrafty graftkicks 👞 (@dangrafty) reported

    @AGARWAL_AANCHAL @Outlook I was hacked too had the same issues with my outlooks account support don’t help at all but i got mine back last week, message daniel_hacks001 on instagram he helped me do it...

  • auguII_a Augusto's (@auguII_a) reported

    @hotmail also @outlook not working to send e-mail on 20210409 1400Z [ EST = 1000 ] I Used Yahoo and this service worked ok

  • XRayAdams Konstantin Adamov (@XRayAdams) reported

    @Microsoft365 @Outlook Still not good. You did not fix annoying problem. Weh you have outlook minimized (CMD+W) and you click on notification. Email will be opened, but so Outlook and outlook will cover opened email so you have to switch window (CMD+`). This is annoying as hell

  • RossSmithIV Ross Smith IV (@RossSmithIV) reported

    @Mehta16S @magrom @Outlook Yes, that is a known issue we are working on.

  • RossSmithIV Ross Smith IV (@RossSmithIV) reported

    @magrom @Outlook I am not seeing issues with contact search within the app. What is the scenario? Also, can you explain what is wrong with contact export? New contacts aren’t getting synced? Changes?

  • 17trish71 Miss Trish (@17trish71) reported

    @Outlook wth is your problem? I can’t log in

  • BelovedPhoenix Michael (@BelovedPhoenix) reported

    @Outlook @24_39_78_8 I have the same issue. My username and password are correct but your stupid system won't let me in. I don't text.

  • BecauseUAreHere Magic Whitney PetPro (@BecauseUAreHere) reported

    @M365Chap @Outlook Eventually, yes. Took a week, one recurring hydration error and another tech to walk me thru PowerShell commands, but we got it.

  • Clientesigente ClienteEsigente (@Clientesigente) reported

    @Outlook my account is down, cannot see attachments

  • paynebyname71 Algren (@paynebyname71) reported

    @Outlook You guys are utterly useless. It is impossible to find an email address to message you to expand on my frustration at having to endlessly change my login details. FFS, it's a Hotmail account not nuclear launch codes. I don't need to update my password every month!!!

  • BruceFunds 😷 Masked 😷 B r u c e F u n d s ® (@BruceFunds) reported

    @mlancia @Outlook Yes that's always an issue. So they have us also fill out a group spreadsheet. And it still isn't completely accurate.