Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (66%)
• Errors (17%)
• Website Down (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Plymouth	Website Down	8 hours ago
Simpsonville	Errors	8 hours ago
Seaford	Sign in	11 hours ago
Orillia	Sign in	12 hours ago
Bradford	Sign in	13 hours ago
Paris	Sign in	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JP Hailey (@jphailey1) reported 2 minutes ago

  @AmberWithLuv @laura_smith1985 @Outlook Seems to be only affecting IPhones, don’t know about Androids. My IPad has no issues…

• 
  Julia Ullrich (@JuliaUllrich13) reported 3 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Liam (@Liamdestroyer39) reported 4 minutes ago

  @Outlook Haven’t been able to see my emails all day as it’s not working on iPhone 😑

• 
  Jersey (@jerseyish) reported 5 minutes ago

  @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

• 
  Mark Young (@2_youngy) reported 6 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  eloise (@eloisecampbel45) reported 6 minutes ago

  @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

• 
  KEN IN SA (@SAsportshonk) reported 9 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Gemma King (@GemMcKing) reported 13 minutes ago

  @Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩

• 
  David Moreno (@davmoreno) reported 20 minutes ago

  @Outlook Read the room. Your outage has affected millions (including myself) today. I can't tell if I have inbox overload if I can't access my inbox...

• 
  TONY SANDERSON (@EMANONF1) reported 22 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Dyspocito / dyspocito.bsky.social (@dyspocito) reported 25 minutes ago

  So I’m just completely locked out of my @Outlook account with no possible way to login.

• 
  sally (@trolly_dolly6) reported 27 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  RAV3N9999 (@rav3n9999) reported 29 minutes ago

  @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

• 
  Soph (@feeenickss) reported 32 minutes ago

  @Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 34 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  DE (@de111208) reported 37 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  John (@gruntjeeper) reported 38 minutes ago

  @Outlook Fix your ****.

• 
  Dodgy Anon (@DodgyAnon) reported 39 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Wild (@Wildlvl) reported 41 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  Dar99 (@Dar8206) reported 41 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  ✨ Laura ✨ (@Laura23WL) reported 49 minutes ago

  @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 49 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Benny Hall (@BennyHall17) reported 49 minutes ago

  @BabyfaceLau @Outlook The part that stores the passwords is down, unfortunately just have to be patient through it’s very frustrating

• 
  Kelsey Goodwin (@kelseyg2010) reported 51 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported 53 minutes ago

  would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook

• 
  Nicky Cowell (@NickyCowell) reported 53 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Chris Walker (@Cwalker6033) reported 56 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  Asbjørn (@a_arknu) reported 57 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  Kelsey Goodwin (@kelseyg2010) reported 60 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  CaribbeanCocktail♡ (@novella_ellaa) reported 1 hour ago

  @Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please