Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (50%)
• Errors (25%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Toronto	Sign in	15 minutes ago
Elkton	Sign in	23 minutes ago
Ann Arbor	Website Down	31 minutes ago
Montargis	Sign in	34 minutes ago
Manchester	Website Down	1 hour ago
Copenhagen	Sign in	1 hour ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Citizen of Realville (@JeffWhalen989) reported 2 minutes ago

  @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

• 
  Marshall (@mdnlabs) reported 3 minutes ago

  @nhrdev @Outlook Honestly outlook might be #1. Haven't had much problems with it recently

• 
  ShellyConfetti2 (@HappySparkles18) reported 7 minutes ago

  Hey @Outlook are you having issues? My app isnt working i even uninstall it.

• 
  Ali. Me (@AlisonWagstaff3) reported 9 minutes ago

  @Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too

• 
  Blue Diamond (@BlueDiamond305) reported 10 minutes ago

  @Outlook dear ********, your new version is ******* terrible 😣 new doesn’t always mean better *******. Classic was perfectly fine the way it was!

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 11 minutes ago

  @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

• 
  Mister Kayne (@MisterKayne76) reported 16 minutes ago

  Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

• 
  Carly Miller (@Carly_Miller7) reported 17 minutes ago

  @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

• 
  rem (@honeyzerogo) reported 17 minutes ago

  @gmail @Outlook Some of us have jobs. U need to fix this

• 
  Tucker Goodrich (@TuckerGoodrich) reported 18 minutes ago

  Gmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.

• 
  mel (@mel76151448) reported 19 minutes ago

  @Outlook how am I supposed to get back in my email account, when I can’t sign in. Tried all the links but no success. Run a business on this account. I need to speak to a human!!!

• 
  gee spang (@spangger) reported 21 minutes ago

  @Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage

• 
  star🧚🏻‍♀️ (@zxcbnmjklyf) reported 24 minutes ago

  @Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.

• 
  Shaun (@shaun19791) reported 24 minutes ago

  @Outlook A Chinese bot (gov) has hacked my account, I’ve still got some access and can see they are scamming people. Reported to you guys and response is fill a form in and no response. Server side rules that I can’t fix despite PW change and forced logoff. Not good

• 
  mother lee. (@heylee824) reported 30 minutes ago

  the search bar is not working the way it should @Outlook 😔

• 
  Mrknavish 🇺🇸 (@Mr_Knavish) reported 32 minutes ago

  Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

• 
  suckafree (@xanaxanadu_) reported 34 minutes ago

  @Outlook How am I supposed to reset my password or recover my account when the phone number option isn’t working. I keep getting an error that reads “this method is not working right now”. I can’t log in to get any help or support and the Get Help page does not address my issue.

• 
  sarah (@SarahEmpson2) reported 34 minutes ago

  @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

• 
  Paul Richardson (@TechboyUK) reported 35 minutes ago

  That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

• 
  Jose Luis (@hellovaras) reported 38 minutes ago

  @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

• 
  Sofía Cervón (@Sof_Cervon) reported 40 minutes ago

  @Outlook seems to be down… I can’t send or receive any emails … 👀 #help

• 
  Heflin Elementary (@HeflinHounds) reported 42 minutes ago

  Reporting @Outlook outage.

• 
  Chris Pred (@ChrisPred) reported 42 minutes ago

  @keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.

• 
  NorthCarolinaTrader (@NCarolinaTrader) reported 46 minutes ago

  Is it just me, or has @Outlook become an absolute pile of garbage that has us loathing Microsoft Corporation. Bad software has become absolute garbage. I open this junk, my accounts are no longer set up, then you need a PhD in computer science to fix the problem.

• 
  Mark (@miningmark48) reported 52 minutes ago

  Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.

• 
  🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported 54 minutes ago

  Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft

• 
  Johnboso Nnamani (@NJohnbosco99511) reported 54 minutes ago

  Why is @Outlook down?

• 
  Ron (@RonPipes) reported 55 minutes ago

  @Outlook Fix it please . 💔#EX1255397

• 
  Cindy Bisset (@bisset_cindy) reported 56 minutes ago

  @Outlook I think everyone who has a complaint about Microsoft (because I can not be the only one), and their lack of customer service and related productivity issues should get together and let’s Sue them. I have paid multiple times for this ****

• 
  frostlord (@thefrostlord) reported 59 minutes ago

  @Outlook nice, you can’t sign even with the correct password now not even the owners of the email can sign in bravo @Outlook :(