Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Cranberry Township	Sign in	59 minutes ago
Dallas	Sign in	7 hours ago
Arlington	Sign in	10 hours ago
Township of Evan	Errors	12 hours ago
Liverpool	Sign in	14 hours ago
Williamsville	Errors	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  onelove (@brummy1978) reported 5 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Timothy Nichols (@nichols_ti28279) reported 6 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  Chris Walker (@Cwalker6033) reported 8 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  Hakan (@Hakan1630386105) reported 9 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Mosh_Pit_Chad (@Mosh_Pit_Chad) reported 12 minutes ago

  @Outlook any solutions to your email outage for iPhone?

• 
  Kelsey Goodwin (@kelseyg2010) reported 13 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  BennyTheJet✈️ (@bennythejet_55) reported 13 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  NewsMän (@KueddeR) reported 23 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  Jessie Sousa (@NoMashSousa) reported 26 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  Mukund (@ibmindia2011) reported 28 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  KEN IN SA (@SAsportshonk) reported 28 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Carie Sams (@belleintexas) reported 28 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  Taz 泰秀樂 (@tazorack) reported 29 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  ✨ Laura ✨ (@Laura23WL) reported 35 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  Emmanuel Valle (@valle_emma61666) reported 35 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  Darren Richards (@DRichards25) reported 36 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Timothy Nichols (@nichols_ti28279) reported 37 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  alli. (@lovemesomeALLI) reported 39 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 39 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  SpongeBob (@Jack_the_westi) reported 39 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Andrew (@andrewrdn463) reported 44 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Souvik Mukherjee (@souvik610) reported 44 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Geekhead (@itsgeekhead) reported 46 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  MJ (@marifuenzalida) reported 46 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  Han. (@HanaJohnson92) reported 48 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Erick (@erickacevedor) reported 56 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Gurjot S (@drewbiebertbh) reported 1 hour ago

  @Outlook fix the issue pls

• 
  jonathan hopley (@jonathanhopley) reported 1 hour ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Joe Robinson (@MrJoeRobinson) reported 1 hour ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  TONY SANDERSON (@EMANONF1) reported 1 hour ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!