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Outlook.com

Outlook.com status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 28: Problems at Outlook.com

Outlook.com is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 64% Sign in (64%)
  • 19% Website Down (19%)
  • 18% Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Langhorne Website Down 2 minutes ago
Wilmington Sign in 9 minutes ago
London Sign in 13 minutes ago
Preston Sign in 31 minutes ago
Villeneuve-d'Ascq Sign in 1 hour ago
Liverpool Sign in 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Sof_Cervon
    Sofía Cervón (@Sof_Cervon) reported

    @Outlook seems to be down… I can’t send or receive any emails … 👀 #help

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    STILLLL down so many hours later, get it together @microsoft @Outlook

  • alastorsvixen
    𝙠𝙖𝙨 ✧ 𝙖𝙡𝙖𝙨𝙩𝙤𝙧’𝙨 𝙨𝙤𝙪𝙡𝙢𝙖𝙩𝙚 📻🦊 (@alastorsvixen) reported

    @AcaciaBegley @Apple @Outlook apple said it’s microsoft’s servers being down but it’s been hours surely they could have fixed it by now 😭

  • Evz_Eifion
    Eifion Evans (@Evz_Eifion) reported

    @Jay_137x @daveb1893 @Outlook Same issue here

  • Callie_Marie24
    Callie Schneider (@Callie_Marie24) reported

    @MicrosoftHelps @Outlook Pretty sure you’re having issues with outlook and wouldn’t you know it there’s no way to get ahold of an actual person for help!

  • the_mister_mack
    Mister Mack (@the_mister_mack) reported

    Is @Outlook mail down? None of my account including work are loading.

  • davmoreno
    David Moreno (@davmoreno) reported

    @Outlook Read the room. Your outage has affected millions (including myself) today. I can't tell if I have inbox overload if I can't access my inbox...

  • GemMcKing
    Gemma King (@GemMcKing) reported

    @Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩

  • heartisgone
    Kristen🦕 (@heartisgone) reported

    @GreggyRamone @Outlook Is that for the mail app? I'm just trying to sign in on the website on desktop and it won't let me

  • cjl85718
    Craig (@cjl85718) reported

    @Outlook what is wrong with Outlook mail on iPhone? Says too many login attempts, when there were zero login attempts. Then after entering password, doesn’t recognize password. Verify human. And repeat. But never actually connects. Problem is def on your end. Again.

  • SarahGibson91
    Sarah 🌙🌒✨🥀 (@SarahGibson91) reported

    @Outlook is there an issue with your email systems with Apple products today? As I am being signed out of my main email account every two minutes, I have changed password and deleted and readded account onto my phone and this is still happening??

  • The_MehmetEdip
    Mehmet Edip (@The_MehmetEdip) reported

    @Outlook I am currently experiencing login issues on my iPhone Can you assist please

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @Br1t2000 @daveb1893 @Outlook yeah, it's not working at all

  • ulricv8
    Ulric (@ulricv8) reported

    Considering the current Outlook outage, I will be migrating away to a superior service soon. @Outlook 🖕

  • Henrickson145
    Logan Henrickson (@Henrickson145) reported

    Hey @Outlook, why cant I get any verification codes sent to my phone to change email passwords? Unable to currently login, and unable to update a password. Help.

  • UNCgirl99
    Carrie (@UNCgirl99) reported

    @Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.

  • soylerseren
    Seren Söyler (@soylerseren) reported

    @MicrosoftHelps @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.

  • maryedwards918
    Märÿ🤙🏻 (@maryedwards918) reported

    Is @outlook still not working for everyone else?

  • storytellrwendy
    So Mino (@storytellrwendy) reported

    @Outlook you are the most worthless, awful email service out there. I’ve lost access to my email and no matter what I do I can’t get it back. My banking info, billing… I never have this issue with Gmail.

  • souvik610
    Souvik Mukherjee (@souvik610) reported

    @Outlook I'm having authentication error for my outlook email id

  • PinstripedDiva
    Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported

    would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook

  • slanoue2016
    Suzanne Lanoue (she, her, hers) 🤎🧡🩷❤️💗💖💜💝💘 (@slanoue2016) reported

    @Outlook How do we get support from a live person? Nothing is working. My husband can get on his Hotmail account on his phone, but it's not working on any of our laptops. He doesn't have MS Authenticator set up, and it's confusing as to how to do that. When we ask to send a code to his phone, it never arrives. He's not sure about his password. When he tried it, it said he was locked out. He doesn't have a security key, etc. When we tried phoning for help, the automated thing just sends us back to the Web. Please help! This is maddening.

  • JacobAMcClellan
    Jacob McClellan (@JacobAMcClellan) reported

    @Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.

  • daniperdomo92
    Dani.🇻🇪 (@daniperdomo92) reported

    @Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me

  • PnkNailsrPrtty
    Pinkie (@PnkNailsrPrtty) reported

    It would be great if @Outlook would actually fix the problem… multiple accounts and only one can I get into on one device. Everything else is ****** up. @MicrosoftHelps

  • gogs42
    GEORGE (@gogs42) reported

    @Outlook hi there what is going on with the outlook mail app today. Keeps asking me to put my password in and says I have logged in too many times. When I fix it it then asks me to do the same again? Have you got a major outage?

  • Dportz11
    DP (@Dportz11) reported

    @nickdent1990 @Outlook Big issue

  • malikonchain
    moc (@malikonchain) reported

    Is @Outlook having problems? I have been logged off on all my accounts

  • BennyHall17
    Benny Hall (@BennyHall17) reported

    @BabyfaceLau @Outlook The part that stores the passwords is down, unfortunately just have to be patient through it’s very frustrating

  • soylerseren
    Seren Söyler (@soylerseren) reported

    @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.