Outlook.com status: access issues and outage reports
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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (68%)
- Errors (16%)
- Website Down (16%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 6 hours ago |
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Sign in | 9 hours ago |
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Website Down | 9 hours ago |
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Errors | 10 hours ago |
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Sign in | 11 hours ago |
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Sign in | 14 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Jgs (@Jgsbm5) reported@lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!
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N8 (@nathane10422899) reportedThe new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update
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Sarah Andrew (@SLA25) reported@Outlook when will this problem be fixed with outlook email accounts?
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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Dodgy Anon (@DodgyAnon) reported@Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.
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Geekhead (@itsgeekhead) reported@Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is
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Chris Walker (@Cwalker6033) reported@Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!
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TONY SANDERSON (@EMANONF1) reported@Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!
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MJ (@marifuenzalida) reported@hotmail @Outlook not working
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Simon Ward (@SimonJWard93) reported@Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?
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Gemma Collins (@Gem83Col) reported@Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!
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Ms.Tab00 (@MsTab00) reported@Outlook y’all are out of line?!?!! Servers down for over 24 hours
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K Grimsley (@KazzaGrims) reported@Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄
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Carie Sams (@belleintexas) reported@Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!
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Souvik Mukherjee (@souvik610) reported@Outlook I'm having authentication error for my outlook email id
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CaribbeanCocktail♡ (@novella_ellaa) reported@Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please
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paula atkinson (@xmckeallax) reported@Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?
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𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported@Outlook r u guys okay? FIX THE ISSUE
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MWBEATS (@mwbeats) reported@Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.
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Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
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Jane Darling (@janeydarling1) reported@outlook down again? This is ridiculous
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Wind 24 (@ayanconq) reported@MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X
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Naomi (@bluenaomi) reported@Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service
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Erick (@erickacevedor) reportedI love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.
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SpongeBob (@Jack_the_westi) reported@TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail
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Liz 🇺🇸 (@ThisIsLizMK) reported@Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.
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MGG_Tx_xT_ (@MartGHtTx) reported@Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.
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Asbjørn (@a_arknu) reported@davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...
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Mosh_Pit_Chad (@Mosh_Pit_Chad) reported@Outlook any solutions to your email outage for iPhone?