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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 72% Sign in (72%)
  • 15% Website Down (15%)
  • 14% Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Paris Website Down 21 hours ago
Quito Sign in 3 days ago
Quito Sign in 3 days ago
Campeche Sign in 5 days ago
Elizabethtown Sign in 5 days ago
Hackney Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • SeekChaitanya
    Chaitanya (@SeekChaitanya) reported

    @Outlook You took 4 days to Revert, microsoft outlook is indeed slow

  • xmckeallax
    paula atkinson (@xmckeallax) reported

    @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

  • Neeraj8k
    Neeraj (@Neeraj8k) reported

    @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

  • ekhcchi
    cdkcy (@ekhcchi) reported

    @Outlook Idk maybe let me sign in so I can check

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • p79579687
    DWayne (@p79579687) reported

    @Outlook It’s still not working

  • Dar8206
    Dar99 (@Dar8206) reported

    @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

  • suparuser
    The SuparUser (@suparuser) reported

    Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

  • JJimisen
    JJ (@JJimisen) reported

    Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

  • Katlego_Mack
    Katlego Makgaila (@Katlego_Mack) reported

    Please fix the Outlook search tool @Outlook @Microsoft

  • erickacevedor
    Erick (@erickacevedor) reported

    I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

  • ajr_codes
    Alex 🌐 (@ajr_codes) reported

    Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

  • Guts_1993
    Guts (@Guts_1993) reported

    @Outlook This **** still not working lol

  • HeadpatForRamen
    Alfie (artist) (@HeadpatForRamen) reported

    @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

  • TaxPayerxxxxx
    Jamie (@TaxPayerxxxxx) reported

    @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

  • Kvng4r
    Kvng (@Kvng4r) reported

    @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

  • XsinandtonicX
    ATMOSARRISES (@XsinandtonicX) reported

    @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

  • Jack_the_westi
    SpongeBob (@Jack_the_westi) reported

    @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

  • CoachWane
    Thee Wane (@CoachWane) reported

    @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

  • DonnaSpaGal
    Donna Adinolfi (@DonnaSpaGal) reported

    Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

  • vkfzr
    Dr. Vishal Kumar (@vkfzr) reported

    @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

  • Jouler8
    Sparky (@Jouler8) reported

    @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

  • MKFrainMaria
    MKM (@MKFrainMaria) reported

    @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

  • LeYaoguai
    S 🇩🇿 (@LeYaoguai) reported

    @Outlook I’m having the 503. X FEServe error when trying to log in …

  • dxgl_org
    William (@dxgl_org) reported

    @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.