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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 53% Sign in (53%)
  • 26% Website Down (26%)
  • 21% Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Jojutla Sign in 1 day ago
Jarny Sign in 3 days ago
Aracaju Sign in 3 days ago
Rosny-sous-Bois Errors 4 days ago
Issy-les-Moulineaux Website Down 4 days ago
Bogotá Website Down 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • cedrickrier
    Cédric Krier (@cedrickrier) reported

    And again broken outlook is rejecting our emails for no valid reason. **** YOU @Microsoft @Outlook

  • DonnaSpaGal
    Donna Adinolfi (@DonnaSpaGal) reported

    Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

  • _preciousdee
    D🧚🏽 (@_preciousdee) reported

    I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

  • _sumitdh
    Sumit (@_sumitdh) reported

    @culturedpearl47 @Outlook Can you share a screenshot of the error?

  • WNlombardi
    Lombardigal (@WNlombardi) reported

    @Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.

  • zemensberhe
    Zemen Berhe, PhD (@zemensberhe) reported

    My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

  • MarkDABond
    Mark Bond (@MarkDABond) reported

    I can't believe this. Yesterday I could get in to my @Outlook Hotmail easily with 2 Step Verification. But now someone else has managed to accidentally use my mobile number (ends in 52) to override my use and use it to verify their account ending in 56. @Microsoft how do we fix this?

  • peteryanni
    PY (@peteryanni) reported

    @Outlook Why remove Send Availability from the mobile app? It was one of the most useful features for scheduling on the go. Now the calendar button only creates events, and checking free times requires minimizing the draft or saving it just to switch tabs. Proposing 3–5 options has become a slow back-and-forth process.

  • CarlosRPMPOWER
    Carlos Manuel Areias (@CarlosRPMPOWER) reported

    @tradingview @Outlook getting error 303

  • maaaaandyy
    tortured hot girl department (@maaaaandyy) reported

    I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

  • Luzielvt
    Luziel🐆🌾 (@Luzielvt) reported

    @Outlook I keep trying to contact you guys about an account I have on outlook that's brand new and I haven't put any info on it just a minecraft game and your ******* AI keeps bringing me to anywhere but an actual person to solve my problem. Can I get a representative?

  • faisal9051911
    Faisal 🔻 (@faisal9051911) reported

    @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

  • mdrahiem
    Rahimuddin (@mdrahiem) reported

    When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

  • ko_baboni
    Koku Baboni (@ko_baboni) reported

    @Outlook, fix Outlook mobile!

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • danielacna
    Daniela (@danielacna) reported

    @Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?

  • Bonynea
    Bonynea (@Bonynea) reported

    @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

  • Beingdeepak7
    Being ದೀಪಕ್ (@Beingdeepak7) reported

    1/2 @Outlook i thought it was only me. Everyone is know is facing the same issue. Logged out of outlook. It's asking for new login with 2 factor authentication. I never did it. I downloaded 2 factor authentication app now the fun part

  • Prabhakar_Mahe
    Prabhakar (@Prabhakar_Mahe) reported

    @Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently

  • misteryogee
    Yogee (@misteryogee) reported

    My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

  • m_trezdziack
    Markus Trezdziack (@m_trezdziack) reported

    @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

  • jorgemarketer
    Jorge Marketer (@jorgemarketer) reported

    @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

  • SUPERFRENCHBIGZ
    Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported

    Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

  • hyperactve
    Tariq Ponir (@hyperactve) reported

    Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

  • cybernormalguy
    normal guy (@cybernormalguy) reported

    @Microsoft providing the WORST costumer support possible. 3 days of wait and locked outside my laptop because I nened the to allow me to change my @Outlook phone number since their bitLock locked me outuside my laptop and now they have cooking me for DAYS to fix this.

  • JJimisen
    JJ (@JJimisen) reported

    Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

  • 5PriscillaKing
    Priscilla King (@5PriscillaKing) reported

    @Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.

  • GreenDJ1
    Greeny (@GreenDJ1) reported

    @Outlook having problems with my account. The hassle to log in is a joke. Looking for help