Outlook.com status: access issues and outage reports
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If you are having issues, please submit a report below.
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (56%)
- Website Down (22%)
- Errors (21%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 53 minutes ago |
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Sign in | 6 hours ago |
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Errors | 11 hours ago |
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Sign in | 11 hours ago |
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Website Down | 13 hours ago |
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Sign in | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported@astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.
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Joel (@Joel94994231) reported@mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans
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frostlord (@thefrostlord) reported@Outlook signing into Outlook and being told I have signed in too many times after putting in my CORRECT password. Then you are forced to change password. FIX IT UP MICROSOFT.
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Joe Fairbanks 🇮🇱 (@pasadena792) reported@stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.
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🔶Martin Goss🔶 (@MartinGossCol) reported@Outlook terrible lack of support for a paying customer. How do I get to speak to a human being please? Seems absolutely useless support.
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Suzanne Lanoue (she, her, hers) 🤎🧡🩷❤️💗💖💜💝💘 (@slanoue2016) reported@Outlook How do we get support from a live person? Nothing is working. My husband can get on his Hotmail account on his phone, but it's not working on any of our laptops. He doesn't have MS Authenticator set up, and it's confusing as to how to do that. When we ask to send a code to his phone, it never arrives. He's not sure about his password. When he tried it, it said he was locked out. He doesn't have a security key, etc. When we tried phoning for help, the automated thing just sends us back to the Web. Please help! This is maddening.
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Cindy Bisset (@bisset_cindy) reported@Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********
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johnr (@johnr1593426) reported@Outlook I can't login in my msn email ???
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Florian Bador (@florianbador) reported@Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook
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Griff (@Grifeweizen) reported@Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.
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Mister Kayne (@MisterKayne76) reportedOver 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.
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Pauly (@86pauly86) reported@Outlook Would be good if I could actually access my emails! For me and other I know we got to sign in and all I get is “you’ve tried to sign in too many time” I have multiple emails that I can’t access and multiple people I know get the same thing. Why?
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ShellyConfetti2 (@HappySparkles18) reportedHey @Outlook are you having issues? My app isnt working i even uninstall it.
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JC Castañeda (@xJoeyxKnucklesx) reported@Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me
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Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reportedHad to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?
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Johnboso Nnamani (@NJohnbosco99511) reportedWhy is @Outlook down?
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gee spang (@spangger) reported@Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage
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𝙈𝙞𝙢 (@Mari0am) reported@Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?
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Nick ✨ (@njamess10) reportedGod, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.
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Rapp Ma (@Summer1812660) reportedDear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.
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Cheekyman81 (@1_hsm) reported@Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me
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frostlord (@thefrostlord) reported@andrewrdn463 @Outlook i have the same issue also a lot of people have the same issue fix @Outlook
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Richard Gozinya (@browneye_winker) reported@Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.
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Tom sayer (@Jeffnel429545) reported@Microsoft @Outlook Fix outlook online and update your status page you jackasses
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Love Gupta (@Lovegupta_) reported@MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm
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Dwight Young (@TheDwightYoung) reported@Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.
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Griff (@Grifeweizen) reported@Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.
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Carly Miller (@Carly_Miller7) reported@Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP
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JoeGeeky (@JoeGeeky) reported@Microsoft @Outlook What's the point in sending 'Feedback' using the "Feedback Hub" if there are no answers and things don't get addressed? Myself and others have reported exploit issues in Outlook and other apps... and nothing... silence...
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susannah (@susannahj55) reported@Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help