Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (66%)
• Errors (17%)
• Website Down (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	4 hours ago
Burlington	Sign in	6 hours ago
Tirana	Website Down	15 hours ago
Solihull	Sign in	16 hours ago
Stamford	Sign in	17 hours ago
Blackpool	Sign in	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaz 🦋 (@soxxylady) reported 4 minutes ago

  @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 5 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Souvik Mukherjee (@souvik610) reported 8 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  James Alexander (@justjamess87) reported 9 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

• 
  alli. (@lovemesomeALLI) reported 10 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Jgs (@Jgsbm5) reported 13 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  Jgs (@Jgsbm5) reported 14 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  ✨ Laura ✨ (@Laura23WL) reported 14 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  Greggy Ramone (@GreggyRamone) reported 18 minutes ago

  @lovemesomeALLI @Outlook The app won’t let you login with your other email account?

• 
  alli. (@lovemesomeALLI) reported 22 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  RAV3N9999 (@rav3n9999) reported 23 minutes ago

  @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

• 
  Leslie Berry ☮️ 💙🍀🌎🌟 (@lacberry1) reported 24 minutes ago

  @Outlook Instead of posting stuff, try getting the Outlook issue resolved! Still not working!!

• 
  Shoes (@J_Keith101) reported 27 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Amber Rose♊️✒️ (@AmberWithLuv) reported 28 minutes ago

  @laura_smith1985 @Outlook It has been down since I woke up at 5 AM. It's almost 4 PM now. Reallllllllyy frustrating

• 
  Brett Paddock (@Brett_Paddock) reported 33 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  Han. (@HanaJohnson92) reported 34 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Travis Braman (@michkid) reported 36 minutes ago

  @Outlook We can’t even login

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 36 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Phil Hutchings (@PhilHutchings14) reported 37 minutes ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  Nicky Cowell (@NickyCowell) reported 44 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  alli. (@lovemesomeALLI) reported 44 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  MWBEATS (@mwbeats) reported 48 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  Luke Hearns (@LHearns2) reported 50 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Ms.Tab00 (@MsTab00) reported 51 minutes ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  TONY SANDERSON (@EMANONF1) reported 52 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Ellie Harris (@ellieeeharris) reported 53 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  K2 (@whatbluecheck) reported 54 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  Oktay (@OktayAykut1) reported 55 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  David Moreno (@davmoreno) reported 1 hour ago

  @Outlook Read the room. Your outage has affected millions (including myself) today. I can't tell if I have inbox overload if I can't access my inbox...

• 
  Ms.Tab00 (@MsTab00) reported 1 hour ago

  @Outlook Posting while your servers are down is asinine behavior 🥴