Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Toulouse	Website Down	1 day ago
Bordeaux	Website Down	2 days ago
Paris	Sign in	2 days ago
Castell-Platja d'Aro	Errors	2 days ago
Paris	Sign in	3 days ago
Chassieu	Errors	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Young (@2_youngy) reported 2 minutes ago

  @Outlook your emails are still not working!

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 4 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Hakan (@Hakan1630386105) reported 10 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Dodgy Anon (@DodgyAnon) reported 10 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Hakan (@Hakan1630386105) reported 10 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Kvng (@Kvng4r) reported 13 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  Gaurav (@XkonchadyX) reported 13 minutes ago

  Is @Outlook owa down?

• 
  Greeny (@GreenDJ1) reported 14 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 18 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Jamie (@TaxPayerxxxxx) reported 18 minutes ago

  @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

• 
  John Alex (@mgrjohnalex) reported 21 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  alli. (@lovemesomeALLI) reported 21 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Dr. Vishal Kumar (@vkfzr) reported 21 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 24 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 30 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  B. (@Drum_y) reported 34 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Andrew (@andrewrdn463) reported 35 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Chow (@smooth_93) reported 38 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Charlie (@Charles2982708) reported 38 minutes ago

  @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

• 
  Dee (@PlatinumEvents_) reported 40 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  osman (@osman_cetin) reported 45 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  secret name (@dbfssecret) reported 46 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  D🧚🏽 (@_preciousdee) reported 46 minutes ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  onelove (@brummy1978) reported 48 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  SkyBaum (@SkyBaum1) reported 51 minutes ago from City of Longwood, Florida

  @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

• 
  Internet Politician (@NetRant1) reported 54 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  Jane Darling (@janeydarling1) reported 55 minutes ago

  @outlook down again? This is ridiculous

• 
  Andrew (@andrewrdn463) reported 58 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Oktay (@OktayAykut1) reported 58 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Mukund (@ibmindia2011) reported 59 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?