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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 69% Sign in (69%)
  • 16% Website Down (16%)
  • 15% Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Akron Website Down 56 minutes ago
Sarreguemines Sign in 6 hours ago
Town of Halfmoon Errors 8 hours ago
Costa Mesa Website Down 18 hours ago
Mentor Sign in 19 hours ago
Peoria Website Down 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • itsgeekhead
    Geekhead (@itsgeekhead) reported

    @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

  • PlatinumEvents_
    Dee (@PlatinumEvents_) reported

    @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

  • Hakan1630386105
    Hakan (@Hakan1630386105) reported

    @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

  • InnerPhoenix420
    Inner Phoenix (@InnerPhoenix420) reported

    @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

  • mstsaydut
    mesut (@mstsaydut) reported

    @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

  • sree9819
    Sreeni (@sree9819) reported

    @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

  • PhilHutchings14
    Phil Hutchings (@PhilHutchings14) reported

    @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

  • JackalopePoop
    jen (@JackalopePoop) reported

    @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

  • Justagirlx6293
    Justagirlxo (@Justagirlx6293) reported

    @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

  • robtruss81
    ⚡️Rob Truss⚡️ (@robtruss81) reported

    @Outlook is the app still down in the uk ? Can’t log in !

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • sgg1903
    Sedal Gürses (@sgg1903) reported

    @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

  • ItsCas_tho
    👑Cass✨ (@ItsCas_tho) reported

    @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

  • belleintexas
    Carie Sams (@belleintexas) reported

    @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

  • erickacevedor
    Erick (@erickacevedor) reported

    I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

  • thevoidiscute
    Lauren (@thevoidiscute) reported

    Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

  • simoes_romeo
    Simbaaa (@simoes_romeo) reported

    @cjl85718 @Outlook did resolve the problem? I have the same issuee.

  • dbfssecret
    secret name (@dbfssecret) reported

    @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

  • Jouler8
    Sparky (@Jouler8) reported

    @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

  • jerseyish
    Jersey (@jerseyish) reported

    @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

  • vkfzr
    Dr. Vishal Kumar (@vkfzr) reported

    @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

  • LHearns2
    Luke Hearns (@LHearns2) reported

    @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

  • janeydarling1
    Jane Darling (@janeydarling1) reported

    @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

  • bluenaomi
    Naomi (@bluenaomi) reported

    @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

  • HanaJohnson92
    Han. (@HanaJohnson92) reported

    Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

  • m_trezdziack
    Markus Trezdziack (@m_trezdziack) reported

    @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

  • LinzieM79
    Lin (@LinzieM79) reported

    Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

  • 2_youngy
    Mark Young (@2_youngy) reported

    @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.