Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Melbourne	Sign in	31 minutes ago
Warner Robins	Errors	1 hour ago
San Diego	Sign in	6 hours ago
Quissamã	Sign in	9 hours ago
Santa Clarita	Sign in	10 hours ago
San Diego	Sign in	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Shreeve (@DaveShreeve) reported 5 minutes ago

  @Outlook Email is still not working. Come on.

• 
  sally (@trolly_dolly6) reported 10 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  cdkcy (@ekhcchi) reported 19 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  eloise (@eloisecampbel45) reported 20 minutes ago

  @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

• 
  Craig (@cjl85718) reported 21 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  Kareem (@Kareem1702) reported 22 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Naomi (@bluenaomi) reported 28 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  TONY SANDERSON (@EMANONF1) reported 31 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Simon Ward (@SimonJWard93) reported 32 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 35 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  Jimmy Fallon (@JimmyFal) reported 38 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  SpongeBob (@Jack_the_westi) reported 38 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Geekhead (@itsgeekhead) reported 40 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  Jane Darling (@janeydarling1) reported 43 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  Shaz 🦋 (@soxxylady) reported 45 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  Africanart4spaces (@AAFSart) reported 45 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  Erick Salas (@MEGAARICK) reported 45 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Luke Hearns (@LHearns2) reported 46 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  John (@gruntjeeper) reported 46 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  Gurjot S (@drewbiebertbh) reported 49 minutes ago

  @Outlook fix the issue pls

• 
  Joe Robinson (@MrJoeRobinson) reported 51 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  Alyse❤️ (@alyse3344) reported 52 minutes ago

  @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

• 
  SusieBrien (@SusieBrien) reported 55 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  EP (@xxEP27xx) reported 55 minutes ago

  @Outlook FIX YOUR SERVERS

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 56 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 56 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  Justagirlxo (@Justagirlx6293) reported 1 hour ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  Greggy Ramone (@GreggyRamone) reported 1 hour ago

  @heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.

• 
  Mukund (@ibmindia2011) reported 1 hour ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  MJ (@marifuenzalida) reported 1 hour ago

  @hotmail @Outlook not working