Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Sign in	2 hours ago
Nicholasville	Website Down	3 hours ago
Phoenix	Sign in	3 hours ago
Chardon	Sign in	5 hours ago
West Lincoln	Errors	6 hours ago
San Jose	Website Down	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kareem (@Kareem1702) reported 3 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Kal (@kaleighlynnnn) reported 6 minutes ago

  @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

• 
  jen (@JackalopePoop) reported 7 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  B. (@Drum_y) reported 12 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Han. (@HanaJohnson92) reported 12 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Jersey (@jerseyish) reported 15 minutes ago

  @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

• 
  MJ (@marifuenzalida) reported 15 minutes ago

  @hotmail @Outlook not working

• 
  Faisal 🔻 (@faisal9051911) reported 17 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Lin (@LinzieM79) reported 21 minutes ago

  Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

• 
  Timothy Nichols (@nichols_ti28279) reported 21 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Andrew (@andrewrdn463) reported 22 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Andrew Pereira (@AndrewP204) reported 23 minutes ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  Brett Paddock (@Brett_Paddock) reported 27 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  Jgs (@Jgsbm5) reported 27 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Chris Walker (@Cwalker6033) reported 36 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  Wild (@Wildlvl) reported 41 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  Dean (@dwpilgrim) reported 42 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  Andrew (@andrewrdn463) reported 42 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  K Grimsley (@KazzaGrims) reported 43 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  Tech With Taylor (@TechWTaylor) reported 44 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Kyle Davey (@KyleDavey86) reported 45 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Andrew (@andrewrdn463) reported 49 minutes ago

  @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Guts (@Guts_1993) reported 50 minutes ago

  @Outlook This **** still not working lol

• 
  Timothy Nichols (@nichols_ti28279) reported 52 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Gurjot S (@drewbiebertbh) reported 53 minutes ago

  @Outlook fix the issue pls

• 
  N8 (@nathane10422899) reported 53 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  rhiannon ☕️ (@rhimckinley) reported 54 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  Hatice Öztürk (@HaticeOzturk86) reported 55 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  Dr. Vishal Kumar (@vkfzr) reported 57 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Jorge Marketer (@jorgemarketer) reported 60 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access