Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
London	Errors	8 hours ago
Valinhos	Website Down	9 hours ago
Pasto	Sign in	10 hours ago
London	Errors	12 hours ago
Épinal	Errors	16 hours ago
Lyon	Website Down	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dar99 (@Dar8206) reported 9 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  jonathan hopley (@jonathanhopley) reported 14 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Chris Walker (@Cwalker6033) reported 15 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  Andrew (@andrewrdn463) reported 17 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  why (@kirk202020) reported 22 minutes ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  alli. (@lovemesomeALLI) reported 25 minutes ago

  now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

• 
  B. (@Drum_y) reported 28 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 28 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  alli. (@lovemesomeALLI) reported 33 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Jane Darling (@janeydarling1) reported 38 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  Andrew (@andrewrdn463) reported 39 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  why (@kirk202020) reported 40 minutes ago

  @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 41 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  Julia Ullrich (@JuliaUllrich13) reported 41 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  TONY SANDERSON (@EMANONF1) reported 43 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Hakan (@Hakan1630386105) reported 44 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 46 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  Ad Libitum (@JSokaza) reported 47 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  tortured hot girl department (@maaaaandyy) reported 48 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Neeraj (@Neeraj8k) reported 50 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  Hatice Öztürk (@HaticeOzturk86) reported 53 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  Jgs (@Jgsbm5) reported 53 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Naomi (@bluenaomi) reported 54 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Faisal 🔻 (@faisal9051911) reported 55 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Kvng (@Kvng4r) reported 56 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  Andrew (@andrewrdn463) reported 58 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Koku Baboni (@ko_baboni) reported 58 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Wind 24 (@ayanconq) reported 58 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Ad Libitum (@JSokaza) reported 1 hour ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Jane Darling (@janeydarling1) reported 1 hour ago

  @outlook down again? This is ridiculous