Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Presque Isle	Sign in	2 hours ago
Adelaide	Sign in	4 hours ago
Valence	Website Down	6 hours ago
Elk Grove	Sign in	9 hours ago
Nantes	Errors	11 hours ago
Paralímni	Sign in	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelsey Goodwin (@kelseyg2010) reported 5 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  Hakan (@Hakan1630386105) reported 7 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Jane Darling (@janeydarling1) reported 9 minutes ago

  @outlook down again? This is ridiculous

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 11 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  Naomi (@bluenaomi) reported 15 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 16 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Tanya Smith (@Tanyasmi) reported 18 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 21 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Sarah Andrew (@SLA25) reported 21 minutes ago

  @Outlook when will this problem be fixed with outlook email accounts?

• 
  Geekhead (@itsgeekhead) reported 22 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  ✨ Laura ✨ (@Laura23WL) reported 22 minutes ago

  @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

• 
  MWBEATS (@mwbeats) reported 26 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  LaubeQ (@LaubeQ28) reported 27 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  ✨ Laura ✨ (@Laura23WL) reported 32 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 36 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  alli. (@lovemesomeALLI) reported 37 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 39 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  eeeeeeee (@mattyhattycat) reported 44 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Wind 24 (@ayanconq) reported 45 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  maximus (@craigmaxmus) reported 46 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  John Alex (@mgrjohnalex) reported 46 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  TONY SANDERSON (@EMANONF1) reported 50 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Gemma Collins (@Gem83Col) reported 51 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 53 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 54 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  Erick Salas (@MEGAARICK) reported 55 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Kristen🦕 (@heartisgone) reported 55 minutes ago

  @GreggyRamone @Outlook Is that for the mail app? I'm just trying to sign in on the website on desktop and it won't let me

• 
  Yogee (@misteryogee) reported 55 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Erick (@erickacevedor) reported 56 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Mairead (@Hppytedsgirl) reported 57 minutes ago

  @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct