Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (72%)
• Website Down (15%)
• Errors (13%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Campeche	Sign in	4 hours ago
Elizabethtown	Sign in	7 hours ago
Hackney	Sign in	10 hours ago
Colomiers	Errors	16 hours ago
Paris	Sign in	2 days ago
Ivry-sur-Seine	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Souvik Mukherjee (@souvik610) reported 8 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Darnell Wiggins (@TheDon2108) reported 9 minutes ago

  @Microsoft @Outlook is acting weird moving slow, and etc

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 11 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Timothy Nichols (@nichols_ti28279) reported 13 minutes ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

• 
  Rahimuddin (@mdrahiem) reported 13 minutes ago

  When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

• 
  Guts (@Guts_1993) reported 14 minutes ago

  @Outlook This **** still not working lol

• 
  Gurjot S (@drewbiebertbh) reported 14 minutes ago

  @Outlook fix the issue pls

• 
  TONY SANDERSON (@EMANONF1) reported 14 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Ellie Harris (@ellieeeharris) reported 18 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  ATMOSARRISES (@XsinandtonicX) reported 19 minutes ago

  Blocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 22 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  MKM (@MKFrainMaria) reported 24 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Vikram (@v1krams) reported 25 minutes ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  Dee (@PlatinumEvents_) reported 26 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  FreWaaks (@FWaaks) reported 27 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

• 
  alli. (@lovemesomeALLI) reported 32 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Mark Young (@2_youngy) reported 35 minutes ago

  @Outlook your emails are still not working!

• 
  Chris Walker (@Cwalker6033) reported 38 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  Greggy Ramone (@GreggyRamone) reported 43 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Hatice Öztürk (@HaticeOzturk86) reported 47 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  SpongeBob (@Jack_the_westi) reported 47 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  eeeeeeee (@mattyhattycat) reported 51 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Kyle Davey (@KyleDavey86) reported 52 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Tech With Taylor (@TechWTaylor) reported 52 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  alli. (@lovemesomeALLI) reported 54 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

• 
  Ad Libitum (@JSokaza) reported 54 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  Alex 🌐 (@ajr_codes) reported 57 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  Yogee (@misteryogee) reported 1 hour ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 1 hour ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Sally (@SupSki) reported 1 hour ago

  Hey @Microsoft @Outlook please fix your spam button, cause no matter how many times I press it, still bombarded by the same addresses and spam. #OneJob