Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (49%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Liverpool	Sign in	1 hour ago
Adelaide	Sign in	3 hours ago
Hastings	Sign in	3 hours ago
Arumpo	Errors	6 hours ago
Woodbridge	Sign in	9 hours ago
Ballwin	Errors	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saddiq (@philly_lawdog) reported 3 minutes ago

  @Outlook Im having a real life issue with my outlook inbox thats bothering me

• 
  𝙈𝙞𝙢 (@Mari0am) reported 3 minutes ago

  @Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?

• 
  Nick ✨ (@njamess10) reported 5 minutes ago

  God, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.

• 
  Bob (@Bob_of_Baghdad) reported 8 minutes ago

  @Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.

• 
  Tom sayer (@Jeffnel429545) reported 9 minutes ago

  @Microsoft @Outlook Fix outlook online and update your status page you jackasses

• 
  Ture Anderson (@tanfrancisco) reported 11 minutes ago

  @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

• 
  Lover you 3000 Midnights (@lizakabe) reported 12 minutes ago

  Hey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!

• 
  DrEvil (@DrMaryHolden) reported 12 minutes ago

  @CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software

• 
  Lewis Fox (@Lewi54ox) reported 13 minutes ago

  @Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬

• 
  Habit.Earth (@habitearth) reported 14 minutes ago

  @Outlook You Suck. Why did I have to spend a ton of time troubleshooting your problems? I'm deleting you from my life.

• 
  Zackary Banger (@BangerZackary) reported 18 minutes ago

  @comeasyouareTO @Outlook That is to say one login attempt with the correct password is not too many times with the incorrect password

• 
  Gary Mehaffy (@gmehaffy) reported 18 minutes ago

  Is @Outlook down again? Having major issues on every device for hours

• 
  Citizen of Realville (@JeffWhalen989) reported 19 minutes ago

  @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

• 
  Andy Urquhart (@PolarBearAU) reported 21 minutes ago

  @Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.

• 
  Catalin (@catalinmpit) reported 24 minutes ago

  It looks like Outlook flagged emails for @Documenso, anyone know how I can fix this fast? cc @Outlook @MicrosoftHelps

• 
  James Howlett (@Howlett_James_) reported 30 minutes ago

  @outlook stop asking me to try the New Outlook .. i don’t want too .. its terrible. #microsoft #outlook #m365

• 
  Ture Anderson (@tanfrancisco) reported 34 minutes ago

  @Outlook I was able to fix the problem using another computer and a different network.

• 
  frozentimephoto (@frozentimephoto) reported 35 minutes ago

  Hey @Outlook can you fix your App so it works like it used to…..

• 
  Mister Kayne (@MisterKayne76) reported 37 minutes ago

  Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

• 
  Mental Masterpiece (@mentalmasterpie) reported 37 minutes ago

  their is a problem in outlook mail app, its automatically log out after some days @Outlook

• 
  Keegan Lanier (@keeganlanier) reported 39 minutes ago

  Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

• 
  Old Man Axlzero (@axlzero666) reported 41 minutes ago

  @Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you

• 
  Nowshad Hossain Rahat (@nhrdev) reported 42 minutes ago

  @mdnlabs login to @Outlook :/ even valid 2FA methods stops working

• 
  Quantaforze (@QuantaforgeCorp) reported 45 minutes ago

  @Outlook Hi, I’m experiencing an issue with OTP detection in Outlook notifications. When I request a GitHub OTP, Outlook shows a “Copy OTP” option, but it only captures 6 digits, whereas GitHub OTPs sometimes contain 8 characters. This leads to incorrect copying and fail

• 
  Jake (@NiKes619) reported 46 minutes ago

  @Outlook the new Outlook performance is just TERRIBLE.

• 
  Joey Bressette (@J0seph455) reported 46 minutes ago

  @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

• 
  Ayah 𓂆 (@Ayoosh284) reported 46 minutes ago

  @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th

• 
  Dwight Young (@TheDwightYoung) reported 47 minutes ago

  @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

• 
  NorthCarolinaTrader (@NCarolinaTrader) reported 51 minutes ago

  Is it just me, or has @Outlook become an absolute pile of garbage that has us loathing Microsoft Corporation. Bad software has become absolute garbage. I open this junk, my accounts are no longer set up, then you need a PhD in computer science to fix the problem.

• 
  Michael Robbeloth (@mrobbeloth) reported 57 minutes ago

  @Outlook Email Templates in Outlook on the Web (PWA) seem to be broken. Changes do not get reflected when creating new emails using the template