Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (25%)
• Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Chesterfield	Sign in	2 hours ago
Nîmes	Errors	4 hours ago
Vergèze	Sign in	15 hours ago
Manchester	Website Down	2 days ago
Montpellier	Sign in	2 days ago
Binges	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ❄️ Mahkarona (@Maha_Kh_Alt) reported 10 minutes ago

  @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

• 
  Taz 泰秀樂 (@tazorack) reported 10 minutes ago

  @Outlook the new Outlook desktop app needs to go back to the drawing board. It is terrible and does not work as it should. Ya need to build a Native App and not all these web apps with terrible function. This and @MicrosoftTeams new desktop app are bad.

• 
  Diagnosis (@Diagnosis410227) reported 10 minutes ago

  @Outlook I really have issues with my account, please help @Outlook

• 
  D🧚🏽 (@_preciousdee) reported 10 minutes ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  Permian Landman (@PermianLandman) reported 13 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  moonchild das (@dulles2chennai) reported 16 minutes ago

  Please fix @Outlook

• 
  Charlie (@Charles2982708) reported 16 minutes ago

  @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

• 
  JJ (@JJimisen) reported 16 minutes ago

  Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

• 
  mesut (@mstsaydut) reported 17 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  daz. (@F1Daz_) reported 18 minutes ago

  @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

• 
  Andrew (@andrewrdn463) reported 19 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Kvng (@Kvng4r) reported 20 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  Tracy Harrell ✝⚖ (@THarrell44) reported 21 minutes ago

  @Outlook email has been down for HOURS!! Come on…how long does a fix take

• 
  Red Beard Real Estate (@HowardRoark90) reported 24 minutes ago

  Half my team can’t use their @Outlook, but half can 🤔 What gives, @Microsoft? Frustrating af 😖 Anyone else experiencing email issues today??

• 
  Bonynea (@Bonynea) reported 27 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Internet Politician (@NetRant1) reported 30 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  Dominique (@NiqueHollywood) reported 32 minutes ago

  Imagine leading Comms & PR for a major tour, in the middle of 2 press runs, client projects/events that need immediate updates and your entire business email with @GoDaddy @Outlook is down, AGAIN!!!!!! On a Monday!!!! They have 1 hour before I start a class action suit!!!!!

• 
  onelove (@brummy1978) reported 33 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  secret name (@dbfssecret) reported 34 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  Sedal Gürses (@sgg1903) reported 35 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Fatima “Fa” (@Fati_Fig) reported 35 minutes ago

  @HowardRoark90 @Outlook @Microsoft Same for my team… mine was down since 11:30 am others since 9:30 am

• 
  Vikram (@v1krams) reported 38 minutes ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  Eric Nelson (@EricNelson777) reported 41 minutes ago

  @Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!

• 
  Paige N. Fox (@paigefox_atty) reported 44 minutes ago

  Anyone else having annoying, constant and weird issues with @Outlook??? It’s gotten so bad even my tech people are like wtf is going on. I have theories. #followthemoney

• 
  Sumit (@_sumitdh) reported 44 minutes ago

  @culturedpearl47 @Outlook Can you share a screenshot of the error?

• 
  Red Beard Real Estate (@HowardRoark90) reported 45 minutes ago

  @ClarenceWongCRE @Outlook @Microsoft Ours is M365 Business but that’s not a bad idea to try regardless of email server I’ll get the team to give it a whirl Luckily, I’m not experiencing issues on my account

• 
  Timothy Nichols (@nichols_ti28279) reported 55 minutes ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

• 
  Taz 泰秀樂 (@tazorack) reported 59 minutes ago

  @Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?

• 
  princess (@princess420604) reported 1 hour ago

  @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 1 hour ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.