Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Quito	Sign in	11 minutes ago
Quito	Sign in	2 hours ago
Madrid	Sign in	2 hours ago
Utrecht	Sign in	3 hours ago
Quito	Sign in	4 hours ago
Chanos-Curson	Website Down	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tariq Ponir (@hyperactve) reported 4 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  Emmanuel Valle (@valle_emma61666) reported 5 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  Kelsey Goodwin (@kelseyg2010) reported 6 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Gemma Collins (@Gem83Col) reported 8 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Lin (@LinzieM79) reported 8 minutes ago

  Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

• 
  RAV3N9999 (@rav3n9999) reported 14 minutes ago

  @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

• 
  MJ (@marifuenzalida) reported 16 minutes ago

  @hotmail @Outlook not working

• 
  Raph (@cam_raphael) reported 17 minutes ago

  @Outlook when will this problem be fixed???

• 
  Taz 泰秀樂 (@tazorack) reported 18 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 22 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Craig (@cjl85718) reported 23 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  alli. (@lovemesomeALLI) reported 28 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 29 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  Oktay (@OktayAykut1) reported 29 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  DWayne (@p79579687) reported 29 minutes ago

  @Outlook It’s still not working

• 
  Jeff Fox (@Fox32Mode) reported 30 minutes ago

  @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

• 
  MKM (@MKFrainMaria) reported 31 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  K2 (@whatbluecheck) reported 33 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  B. (@Drum_y) reported 34 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  April Rose 🇨🇦🌹 (@April__Rose__) reported 35 minutes ago

  @MSFT365Status so no fix? You people done for the work day?! @Microsoft @Outlook #Microsoft

• 
  Kelsey Goodwin (@kelseyg2010) reported 37 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  Ignacio Durán (@IgnacioDurn9) reported 38 minutes ago

  @satyanadella I can't even log in into my @Outlook account since morning. When are you going to fix it?

• 
  jen (@JackalopePoop) reported 42 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Ellie Harris (@ellieeeharris) reported 45 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Naomi (@bluenaomi) reported 45 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  tortured hot girl department (@maaaaandyy) reported 47 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  Dar99 (@Dar8206) reported 47 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 51 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 52 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Darren Richards (@DRichards25) reported 1 hour ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!