Outlook.com status: access issues and outage reports
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If you are having issues, please submit a report below.
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (49%)
- Errors (26%)
- Website Down (25%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 45 minutes ago |
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Sign in | 1 hour ago |
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Sign in | 1 hour ago |
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Website Down | 2 hours ago |
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Sign in | 2 hours ago |
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Sign in | 9 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Snacktime (@Snacktime_17) reported@Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail
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Ali. Me (@AlisonWagstaff3) reported@Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!
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KremovSomgai (@KremovSomgai) reportedI haven’t gotten a work email in an hour and half. Is @Outlook down again or is today just a good day?
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Alexander Billy (@economalex) reportedIt seems extremely likely the US is experiencing either (a) a series of cyber attacks or (b) basic web infrastructure issues. Both @gmail and @Outlook have been down in the same week.
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Dr. D. Akın (@DarcinAkin) reported@Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.
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Quantaforze (@QuantaforgeCorp) reported@Outlook Hi, I’m experiencing an issue with OTP detection in Outlook notifications. When I request a GitHub OTP, Outlook shows a “Copy OTP” option, but it only captures 6 digits, whereas GitHub OTPs sometimes contain 8 characters. This leads to incorrect copying and fail
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Saddiq (@philly_lawdog) reported@Outlook Im having a real life issue with my outlook inbox thats bothering me
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Leng (@lengafc) reported@Outlook I am having a lot of issues singing in, please respond to my direct message
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Mental Masterpiece (@mentalmasterpie) reportedtheir is a problem in outlook mail app, its automatically log out after some days @Outlook
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Johnboso Nnamani (@NJohnbosco99511) reportedWhy is @Outlook down?
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DrEvil (@DrMaryHolden) reported@CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software
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Zackary Banger (@BangerZackary) reported@comeasyouareTO @Outlook That is to say one login attempt with the correct password is not too many times with the incorrect password
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the man among gods 🧛🏿♂️ (@themanamonggods) reported@PatriotWalker @Outlook @Microsoft I'm going through the same issue here
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🇬🇧 (@OGBC_Llama) reported@Outlook , Hi my outlook app appears to be down ?
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.
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Mrknavish 🇺🇸 (@Mr_Knavish) reportedHey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)
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Oluwanishola (@iam_Pacho) reportedCan you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook
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J.T. (@Joseph3T) reported@Outlook customer service is absolutely terrible…
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Catalin (@catalinmpit) reportedIt looks like Outlook flagged emails for @Documenso, anyone know how I can fix this fast? cc @Outlook @MicrosoftHelps
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Fai (@faithedragon) reported@MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?
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Old Man Axlzero (@axlzero666) reported@Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you
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Daniel Burapavong (@TD2timeMVP) reported from City of Atlanta, GeorgiaTried the new Outlook app on Windows 11 for a few weeks and reverted back to classic cause of weird email formatting issues. In replies, my emails were returned all stretched out and looked out of whack. @Microsoft @Outlook @Windows
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Mahmoud Hilal (@gfx_mahmoud) reportedam facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !
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Joshua Dixon (@jcshuadixcn) reported@Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.
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Cindy Bisset (@bisset_cindy) reported@Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********
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Declan Lane (@lane_declan) reported@michaelhannaa @Outlook Terrible.
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Pfs (@sirpenski) reported@WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.
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Bradley Frank (@addos) reported@Outlook what is the deal with this error? UTC Date: 2026-01-30T15:20:21.838Z Client Id: 5E8BAB74F0F24FB4B05D3C3EFFC064FB Session Id: 6299cf67-9301-493d-9437-0198418fae88 Client Version: 20260116004.05 BootResult: configuration Back Filled Errors: Unhandled Rejection: Error:
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Joey Bressette (@J0seph455) reported@Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?
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some **** (@imasket123) reported@Outlook fix ur customer service ****