Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/11/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (66%)

    Sign in (66%)

  2. Website Down (20%)

    Website Down (20%)

  3. Errors (14%)

    Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMemphis Sign in
United StatesSanta Ana Sign in
United KingdomDarlington Sign in
FranceBayonne Website Down
FranceLyon Errors
United KingdomDewsbury Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • argylsa Emiliano Cardinale (@argylsa) reported

    @DJ_Byrd @diegoloayza @Outlook Nope, the only thing i found is that TLS 1.2 has to be enabled on the exchange server. I have the 2007 and it does not have that option aparently. I asked support if this was true or not... no response

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @argylsa @diegoloayza @Outlook So far we are the only 3 people in the world I can find having this issue...but it can not be a coincidence

  • stefann42 Ștefan Negrițoiu (@stefann42) reported

    @RossSmithIV @Outlook Inability to switch accounts causes inadvertent problem: I'm using Craigslist on mobile and respond to ad via email. Outlook opens with the canned text. But since my work account is set as default and I can't switch to personal acct, it forces me to respond from the wrong email😒

  • iam_hameedvr Hameed (@iam_hameedvr) reported

    @MicrosoftHelps Your product need to test again by the QA team otherwise this issue will happen to other one definitely ! For your information, with that form no one can retrive their account Totally waste of time! @Outlook

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @argylsa @diegoloayza @Outlook And still no fix

  • LiamBCreative Liam Banks (@LiamBCreative) reported

    @Outlook I am having trouble trying to unlock my mums email account with you - we no longer have the phone number listed for verification and the online verification tool is just coming back as unsuccessful - we have been locked out for 3 days now

  • MrTetts_YP Mr Tetts (@MrTetts_YP) reported from Hammersmith, England

    @Outlook Hi I’m am experiencing terrible customer service from one of your agents in attempt to recover a password for an account I have had access to for over 10 years. The agent actually had the audacity to tell me just create a NEW ACCOUNT 😤😡

  • YeahRrrrright YeahRrrrright (@YeahRrrrright) reported

    Why @Outlook can't filter a single spam email, yet managed to make me almost miss a raffle I won and now it put an email with a job offer in to junk... Is it a retaliation for all the tweeting about touch input issues I point out in @MicrosoftEdge and @Windows?

  • damuffinman damuffinman (@damuffinman) reported

    Is anyone else having issues with their @outlook app on mobile?

  • diegoloayza Diego Loayza (@diegoloayza) reported

    @Outlook Tagging @AppleSupport if they can help with this issue

  • Steam3D Aleksandr (@Steam3D) reported

    @Outlook is down. When will it work?

  • yulia_bulgakova Yulia (@yulia_bulgakova) reported

    Microsoft, please have a bit of compassion towards your users and fix your form, there is clearly something wrong with it 🙏🙏🙏 or at least give an option to speak to real people who can assist over the phone.. and not another phone bot 😭 @MicrosoftHelps @msftsecurity @Outlook

  • aresmarte1 Francesco Sodano (@aresmarte1) reported

    @Outlook any issue with the authentication? I’m offline from my @Office365 mailbox..

  • dilaragunemre Dilara (@dilaragunemre) reported

    @Outlook Anyone working on the outage? Pls solve this issue asap!

  • mattchannz Matt (@mattchannz) reported from Auckland, Auckland

    @ajobbins @DemiseNZ @Outlook Well... For one, when I want to view the top of a long email chain, and I scroll up, after every "chain" I scroll past, it will jump back down to the latest email. Now imagine if you have a chain that's 20 emails long.... Then halfway through, the app will crash. Useless POS!

  • AngelCoomonte Angel Coomonte (@AngelCoomonte) reported

    @Outlook Hi. Last update for Android (it was updated 6 hours ago) broke que app. We get notifications, but the app closes with an error as soon as we open it. Seeing the same error on app comments at PlayStore. Xiaomi user here. Please fix it!

  • KingGorch Gorch Foth (@KingGorch) reported

    @Outlook you locked my girls account. Fix that ****! She’s not happy about it. Neither am I.

  • dilaragunemre Dilara (@dilaragunemre) reported

    Anyone working on the outage? Please solve this issue asap! @Outlook

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @argylsa @diegoloayza @Outlook Has anyone been able to find anyone on other forums or support communities working this issue?

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @argylsa @diegoloayza @Outlook Anyone find a solution on this issue yet?

  • cymumtaz C. Yusuf Mumtaz (@cymumtaz) reported

    New problem with @Outlook for #Android: error where email draft recipients are added/ removed in IMAP accounts. Can't send emails from IMAP!

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @diegoloayza @argylsa @Outlook I also have this issue on both my iPhone and iPad.

  • rajithw 🇱🇰 Rajith Wijepura 🇱🇰 (@rajithw) reported

    @Outlook Can you fix notification issues in Android app. Since 5-6 days I dont get any notifications

  • Dad2JTK Francis Kowal (@Dad2JTK) reported

    @Outlook what kind of problem are you having with authentication and syncing email on Outlook app on Android / Note10+. Stopped syncing like 3 days ago, removed accounts, clean data and cache. Can't authenticate.

  • DJ_Byrd DJ Byrd (@DJ_Byrd) reported

    @diegoloayza @argylsa @Outlook Yes. Reinstalls, Network Settings Reset on the iPhone. Only thing I have not been able to do is do anything changes to Exchange server. But nothing changed on the exchange server as far as I know or have been told

  • _DanielWep Daniel Weppeler (@_DanielWep) reported

    @RossSmithIV @Outlook @IntuneSuppTeam Thx, I know this option, but when users use the save contacts feature, all your org data/contacts are saved in the local iOS contacts app. What does it mean? Users who use Whatsapp will automatically sync org data/contacts to Whatsapp. This breaks the EU #GPDR that‘s the issue.

  • SJBlackTweets Stuart Black (@SJBlackTweets) reported

    @EposVox @Outlook search is utterly useless. I use the desktop client to manage 6 different addresses and can NEVER find the message I want. The app is also generally very buggy and slow.

  • Shelbyylynee Shelbs❤❤ (@Shelbyylynee) reported

    @Outlook Is there a reason why one of my emails that I sent on Monday March 15th 2021 didn’t get send until Thursday March 18th? Was there a outage or something on that day that would cause this to be why? I turned in an assignment to my teacher and she didn’t receive 4 three day

  • AkatukundaIsaac Akatukunda Isaac (@AkatukundaIsaac) reported

    @Outlook is currently OFF whats the issue

  • RossSmithIV Ross Smith IV (@RossSmithIV) reported

    @stefann42 @Outlook Yeah, intent with the content is not known, so the APP errs on the side of caution if the admin has enabled the data restrictions. You could set the default account to be personal, but then you have the opposite problem of having to remember to set the correct acct when sending.