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Outlook.com

Outlook.com status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in, errors and website down.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 18: Problems at Outlook.com

Outlook.com is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 49% Sign in (49%)
  • 26% Errors (26%)
  • 25% Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Corbeilles Sign in 24 minutes ago
Olathe Errors 27 minutes ago
Havana Errors 31 minutes ago
Quito Sign in 59 minutes ago
El Salto Sign in 1 hour ago
Paris Sign in 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Snacktime_17
    Snacktime (@Snacktime_17) reported

    @Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail

  • browneye_winker
    Richard Gozinya (@browneye_winker) reported

    @Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.

  • Amesyyyy
    Rhys Ames (@Amesyyyy) reported

    @Outlook Hey! Looking for help with account recovery as the automated recovery keeps failing me. I made a hotmail 15+ years ago for my BNET account which was only ever used for that. its been hacked and whoever hacked it has locked it down so ive lost my WoW account as a result

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.

  • MaryNT16
    Mary N-T (@MaryNT16) reported

    @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

  • EDDGcr
    EDDG Creative (@EDDGcr) reported

    @Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook I was able to fix the problem using another computer and a different network.

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me

  • DrMaryHolden
    DrEvil (@DrMaryHolden) reported

    @CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software

  • ibn_wittig
    Wittig Lyon (@ibn_wittig) reported

    @hameedkanz @Outlook @Live What's the error message? Is it csv or?

  • TheDwightYoung
    Dwight Young (@TheDwightYoung) reported

    @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

  • Joseph3T
    J.T. (@Joseph3T) reported

    @Outlook customer service is absolutely terrible…

  • xJoeyxKnucklesx
    JC Castañeda (@xJoeyxKnucklesx) reported

    @Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me

  • JeffWhalen989
    Citizen of Realville (@JeffWhalen989) reported

    @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

  • DNsiyona
    David Nsiyona (ↁαŁε) (@DNsiyona) reported

    Lose the phone with your authentication app and you're in for the ride trying to login to your account! Many codes sent today mbu try again tomorrow @Microsoft @Outlook

  • gmehaffy
    Gary Mehaffy (@gmehaffy) reported

    Is @Outlook down again? Having major issues on every device for hours

  • syedahmed004
    hydra (@syedahmed004) reported

    @MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!

  • F19ADH
    Andrew Hopkins (@F19ADH) reported

    I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

  • economalex
    Alexander Billy (@economalex) reported

    It seems extremely likely the US is experiencing either (a) a series of cyber attacks or (b) basic web infrastructure issues. Both @gmail and @Outlook have been down in the same week.

  • NCarolinaTrader
    NorthCarolinaTrader (@NCarolinaTrader) reported

    Is it just me, or has @Outlook become an absolute pile of garbage that has us loathing Microsoft Corporation. Bad software has become absolute garbage. I open this junk, my accounts are no longer set up, then you need a PhD in computer science to fix the problem.

  • Joel94994231
    Joel (@Joel94994231) reported

    @Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook

  • aa1yea
    🌟Aalyaa🌟 (@aa1yea) reported

    Why are @beehiiv newsletters not being delivered to @Outlook? Is it a glitch?

  • ch1vat0n
    Fred (@ch1vat0n) reported

    @claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?

  • VolatileAmine
    FallingDebris (@VolatileAmine) reported

    @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

  • Stewmeak
    Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @Outlook Yet another glitch today. Icon says I have mail but nothing unread in there

  • _mape88
    Ma🇧🇷 Pē (@_mape88) reported

    @Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮

  • deliciaMP4
    delicia (@deliciaMP4) reported

    @Outlook a move up/move down feature isn’t that hard surely

  • gooddadgenes
    maybe: rockie/pops 🤠 (@gooddadgenes) reported

    it seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook

  • Ayoosh284
    Ayah 𓂆 (@Ayoosh284) reported

    @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th