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Outlook.com

Outlook.com status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 28: Problems at Outlook.com

Outlook.com is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 64% Sign in (64%)
  • 18% Website Down (18%)
  • 17% Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Loveland Sign in 1 minute ago
Charlotte Errors 2 minutes ago
La Roche-sur-Yon Sign in 3 minutes ago
Mechanicsburg Sign in 3 minutes ago
Liverpool Sign in 6 minutes ago
Summerside Website Down 8 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • soylerseren
    Seren Söyler (@soylerseren) reported

    @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.

  • Wildlvl
    Wild (@Wildlvl) reported

    @Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT

  • TLB_TLB21
    TLB (@TLB_TLB21) reported

    @Outlook ur servers are down fix ur ****

  • KitOldfield
    Kit Oldfield (@KitOldfield) reported

    @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

  • b_ookish
    ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported

    @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

  • TheWolfsWolfden
    DJ Wolf (@TheWolfsWolfden) reported

    @Outlook i have been unable to get a hold through to my emails.For the last few days, my business and my personal and it seems microsoft doesn't give a **** because they won't connect me to a live person to give me support with this issue. Now they are costing my business money.

  • maryedwards918
    Märÿ🤙🏻 (@maryedwards918) reported

    Is @outlook still not working for everyone else?

  • MapooUK
    🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reported

    I wish @Microsoft @Outlook would fix this issue it’s been down all day! I have numbers in my contacts but no names due to their numbers being saved on my email account with outlook. Its annoying as ****

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @lovemesomeALLI @Outlook The app won’t let you login with your other email account?

  • MartinGossCol
    🔶Martin Goss🔶 (@MartinGossCol) reported

    @Outlook terrible lack of support for a paying customer. How do I get to speak to a human being please? Seems absolutely useless support.

  • daniperdomo92
    Dani.🇻🇪 (@daniperdomo92) reported

    @Outlook @Microsoft @MicrosoftHelps Im Still struggling to regain access to my Hotmail account. Recovery forms still not working.. 2/3 months and counting… i have evidence that I'm the legit owner

  • ramixbucks
    José Ramón (@ramixbucks) reported

    @jthanMoura @AppleSupport @Outlook This is not about iOS or iPhone, outlook’s service is down for everyone.

  • Jgsbm5
    Jgs (@Jgsbm5) reported

    @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

  • Busymom142
    Patti Sharpless (@Busymom142) reported

    @Outlook I have been having issues today trying to log in to my account. Keeps telling me I have tried too many times and even to send code to another email address is not working. Are there issues.

  • the_mister_mack
    Mister Mack (@the_mister_mack) reported

    Is @Outlook mail down? None of my account including work are loading.

  • feeenickss
    Soph (@feeenickss) reported

    @Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!

  • malikonchain
    moc (@malikonchain) reported

    Is @Outlook having problems? I have been logged off on all my accounts

  • ElaineH2015
    Elaine Hughes (@ElaineH2015) reported

    @Outlook how about fixing the issue with email accounts. At least 8 hours not working.

  • daniperdomo92
    Dani.🇻🇪 (@daniperdomo92) reported

    @Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me

  • a_arknu
    Asbjørn (@a_arknu) reported

    @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

  • novella_ellaa
    CaribbeanCocktail♡ (@novella_ellaa) reported

    @Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please

  • Ofelializc12198
    Ofelia lizcano (@Ofelializc12198) reported

    @Outlook have had my Hotmail for like 20 years and now I can’t get in. I hate the world we live in where I can’t just talk to someone and solve the problem. Literally everything is useless for support. Companies don’t care to help you anymore.

  • jerseyish
    Jersey (@jerseyish) reported

    @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

  • HelenClarex
    Helen Clare (@HelenClarex) reported

    @Outlook haven’t been able to log in to my email on iPhone or desktop. Keeps saying I’ve entered my password wrong too many times (I haven’t) I’m not able to login via a code or any other way 🤬

  • SarahGibson91
    Sarah 🌙🌒✨🥀 (@SarahGibson91) reported

    @Outlook is there an issue with your email systems with Apple products today? As I am being signed out of my main email account every two minutes, I have changed password and deleted and readded account onto my phone and this is still happening??

  • michkid
    Travis Braman (@michkid) reported

    @Outlook We can’t even login

  • atticrat62
    Tom Joseph (@atticrat62) reported

    @danamckayradio @Outlook @Microsoft I’m having the same problem today on my iPhone. It wants me to keep logging in and now it won’t let me login at all.

  • de111208
    DE (@de111208) reported

    @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

  • jphailey1
    JP Hailey (@jphailey1) reported

    @AmberWithLuv @laura_smith1985 @Outlook Seems to be only affecting IPhones, don’t know about Androids. My IPad has no issues…

  • Laura23WL
    ✨ Laura ✨ (@Laura23WL) reported

    @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.