Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/20/2026 19:05

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Website Down (20%)

    Website Down (20%)

  3. Errors (14%)

    Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceOrléans Sign in
BelgiumLa Louvière Errors
United StatesSeattle Errors
JapanTokyo Website Down
United KingdomHarringay Sign in
United StatesSchertz Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • GwenBrummund Gwen Brummund (@GwenBrummund) reported

    @Outlook anyone working on the outage? Can't open email.

  • Issah_MN Issah_M (@Issah_MN) reported

    @Outlook @emtkaczuk Why is your app not working on phone please?

  • knnth070 kenneth (@knnth070) reported

    @outlook Apparently an System WebView issue. Once updated, Outlook works fine again.

  • nzukiijohn Not-Starboy🛑 (@nzukiijohn) reported

    @Outlook is android services down? I can't access incoming emails...keeps on crashing

  • southernjoie LesJoie (@southernjoie) reported

    My @Outlook app for Android keeps #crashing just a few seconds after launching it. I already cleared cache, reinstalled the app, and restarted my phone but the issue persists. Urgh

  • ChrisJLynch06 Chris Lynch (@ChrisJLynch06) reported

    @Outlook I keep up to date with my device. Some shared component service that Outlook, MS Authenticator, OneDrive, etc. apps use is to blame. I can use another Android device to add my O365 account. I had to force reset my corp password to "fix" this. (no, I didn't have a password issue).

  • StuChubb Stuart Chubb (@StuChubb) reported

    @Outlook hello. I am wondering if you are aware the the Outlook app on android is not working today in the uk. I have tried restarting my phone and opening it from the app store and it just keeps closing. Just to let you know.

  • loveg30 George Amores (@loveg30) reported

    @Outlook Have two computers that have same saved documents. If I delete them in one they delete in the other. I want to unsync them and want this to stop. How do I fix without losing documents?

  • Afc1Buddy BuddyAFC1 (@Afc1Buddy) reported

    @Google your apps arent working on my @SamsungUK mobile. Apparently its to do with the android webviewer. Its not letting me uninstall it. And its letting me access my @Outlook either. Fix it or Im moving to apple. #googledown

  • Iampranshup Pranshu Pareek (@Iampranshup) reported from Sāngāner, State of Rājasthān

    @Outlook mobile app down ? #MicrosoftOutlook

  • andrademon Monique Andrade (@andrademon) reported

    @Outlook Why does the Outlook app open after closing on Android phones? The problem has been since yesterday.

  • knnth070 kenneth (@knnth070) reported

    @Outlook the latest version on Android crashes a few seconds after opening. Looking at the reviews in the Play Store, I'm not the only one. Are you aware of and working on this issue?

  • exoot94ever f a b i (@exoot94ever) reported

    @Nickyh84 @Outlook Same here. I thought it was my phone, now I know it is an app problem 😔

  • RuariJM Ruari McCallion (@RuariJM) reported

    Is anyone else having any trouble with @Office @Outlook on Android mobile phone today? Mine keeps crashing.

  • Kanta23_ Kanta (@Kanta23_) reported

    @MrsB_TA @Outlook I been having same problem installed it again still doing the same thing 😡

  • capitolriskphil Phil Galbraith (@capitolriskphil) reported

    @Outlook @BillGates Bill, you would be ashamed out what has happened to your legacy. Something as simple as getting customer support is down the tubes. Locked out of my 365 and Outlook for a week and NO ONE will help me. You were a small biz at one time ,too.

  • simas_ch Simon Martinelli (@simas_ch) reported

    Hey @Outlook What's the problem with your Android app? First it crashes when I try to read mail. Then I uninstalled it and now I'm unable to install it from Play Store? If I wasn't bound to Microsoft 365 I would choose another mail provider!

  • DeanGallon89 Dean Gallon (@DeanGallon89) reported

    @StuChubb @Outlook Thought it was just me, working fine this morning but now just crashes and shuts down.

  • roconpointe Roxy Nel (@roconpointe) reported

    @Outlook cant get an acc to add on my app. Keeps saying server timed out. What can I do

  • Nickyh84 Nickyh84 (@Nickyh84) reported

    @Outlook Hi there, my Outlook app is schutting down everytime I open it after 2 seconds. An update took place 3 days ago. I allready shut my phone. What can I do now?

  • saeedlawati سعيد (@saeedlawati) reported

    @Outlook your app is down!!

  • La_Maua 🇮🇹 last_daughter_of_Krypton 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@La_Maua) reported from Chelmsford, England

    @Outlook hi guys, your app keeps crashing on Android. I've cleared the cache but nothing. Can't scroll up or down, it just closes at the opening

  • annelolak Anne Lovell (@annelolak) reported

    @outlook hi, my email won't open via the app, just getting a message popping up saying Email keeps stopping. Others appear to be having similar issues - is there a fix available? I have an android phone

  • JnPbVA Djπ 🇪🇺 (@JnPbVA) reported

    Is @Outlook down? Not working for hours now. I'm in Madrid, Spain.

  • kristeenaa kristeenaa (@kristeenaa) reported

    Ok @Outlook @Google @Android everything is crashing and can't work. Fix this.

  • MrsB_TA Mrs B (@MrsB_TA) reported

    @Outlook please explain to me why I can open my app but when I try to open an email, it closes the app down? #frustrating #pleasehelp

  • epayer062 Etienne payer (@epayer062) reported

    @Outlook @Italianique Fix doesn't work

  • djthproductions 𝐃𝐉𝐓𝐇 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧𝐬© (@djthproductions) reported

    @Outlook The app keeps crashing also after deleting app and reinstalling it on my Android phone. Please fix it!

  • Italianique Italianique (@Italianique) reported

    @Outlook having probs with reading emails on the phone. Is there any kind of outage?

  • justz_say_it Rob (@justz_say_it) reported

    Why is outlook and Gmail not working this morning 😩 @gmail @Outlook #emails