Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Port Saint Lucie	Sign in	2 hours ago
Laval	Sign in	3 hours ago
Boston	Sign in	4 hours ago
Gilbert	Website Down	13 hours ago
Alturas	Sign in	22 hours ago
Methven	Errors	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 21 seconds ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Zemen Berhe, PhD (@zemensberhe) reported 57 seconds ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Bhavick Ricky Popat (@RickyPopat) reported 3 minutes ago

  @TBanton18 @Microsoft @Outlook What's the error message saying?

• 
  Hatice Öztürk (@HaticeOzturk86) reported 6 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  SpongeBob (@Jack_the_westi) reported 7 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Leaves Ahead (@acetipped) reported 11 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  BennyTheJet✈️ (@bennythejet_55) reported 15 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  maximus (@craigmaxmus) reported 18 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  ATMOSARRISES (@XsinandtonicX) reported 18 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Charlie (@Charles2982708) reported 20 minutes ago

  @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

• 
  alli. (@lovemesomeALLI) reported 25 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Jacob Landsmeer (@jlandsme_93) reported 28 minutes ago

  @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

• 
  cdkcy (@ekhcchi) reported 28 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 30 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  N8 (@nathane10422899) reported 30 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  Phil Hutchings (@PhilHutchings14) reported 31 minutes ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  Africanart4spaces (@AAFSart) reported 31 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  Kiera (@kiera34670) reported 33 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Simon Ward (@SimonJWard93) reported 33 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Jessie Sousa (@NoMashSousa) reported 34 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 40 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  Dean (@dwpilgrim) reported 42 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  DE (@de111208) reported 45 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  FreWaaks (@FWaaks) reported 48 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

• 
  Shardae (@Shardae_Shanice) reported 48 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Jimmy Fallon (@JimmyFal) reported 55 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  Craig (@cjl85718) reported 55 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  James Alexander (@justjamess87) reported 57 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

• 
  Max (@Dobbie_88) reported 58 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Kareem (@Kareem1702) reported 59 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore