Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 02/20/2025 18:50

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (44%)

    Sign in (44%)

  2. Website Down (32%)

    Website Down (32%)

  3. Errors (23%)

    Errors (23%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCoral Springs Website Down
United StatesChipley Sign in
United StatesKnoxville Sign in
HondurasTegucigalpa Errors
United StatesDetroit Sign in
United StatesMinneapolis Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Charles_LeSueur CHIZEL (@Charles_LeSueur) reported

    @Outlook my Hotmail won't load my email after I log in. It has done this since yesterday afternoon. Is this a known issue?

  • critvik Ritvik Chaturvedi 🇮🇳 (@critvik) reported

    @OfficeSupport Yes, I am having some problems with Microsoft Outlook. I had texted @Outlook quite a few times, but no response.

  • Camilo977 Camilo Here (@Camilo977) reported

    @Outlook We are experiencing out of service App today (all day long 4-jan-2020). Still the App is down. Outlook 2010 and Outlook 365

  • bbywings tiny river goblin (@bbywings) reported

    @MattConn_1 @Outlook I've tried many diff things & none of my browsers work for my inbox, neither mobile/desktop. I had to install the outlook app to have access to my email which I need for work &other important things. Every time I'm on mobile, javascript client error, for no reason

  • bbywings tiny river goblin (@bbywings) reported

    @Outlook hi i am having an issue suddenly where my inbox will not load. every time i sign in the page says "can't refresh" &something about javascript error. I've cleared data/cache &reset my phone/ logged out&back in etc doesn't work still. help pls!!

  • BateauDeBanane Madame DeFarge (@BateauDeBanane) reported

    @Outlook I can't access Hotmail on Chrome, Firefox or Google on my Android phone. Fine through Outlook app, but when using those browsers, I get message about error loading javascript. Been like this since yesterday. Changed nothing on phone or browser

  • AmazingMagic Andrew Michals (@AmazingMagic) reported

    @Outlook Hi, very shocked at the lack of support from your in app support team. They would only copy/ paste a general “we cannot help” reply and wouldn’t explain why they claim my question is not an app issue. Error happens within the app and has to do with it. @OfficeSupport

  • jumana_meoww Jumana (@jumana_meoww) reported

    @Outlook I made a new account yesterday for a business and I can’t login anymore I believe the password is correct and have tried logging in unfortunately I’m now blocked from signing in the recovery form is absolutely no help either Please help :/

  • JasonCRosenthal Jason Rosenthal (@JasonCRosenthal) reported

    @Outlook Hi, I'm having a lot of problems accessing my email right now. Is there something wrong?

  • tbatikdesign Todd (@tbatikdesign) reported from Clermont, Florida

    @Outlook when I send and email in the New Outlook for Mac, it deletes my attachments every time. Is there a fix for this? I had to switch back to old outlook to send my email. I’m a designer and this is not gonna work if I can’t send proofs to my clients.

  • casadichiese Church (@casadichiese) reported

    @Outlook you are crashing on all of my devices. Phone, laptop, iPad. I just sent a long client email and it did not send and not in drafts. Now I can’t even open outlook. It just crashes every time. I did my best to error test, but it’s on all devices. Not a great way to start 21

  • TheRoci2 The Roci (@TheRoci2) reported

    @Outlook outlook seems to be down. I get an infinite loading screen on the web portal followed by a generic error and some JavaScript error.

  • regandre1 RSA (@regandre1) reported

    @Charles_LeSueur @Outlook Yes can't logon on either. Error "something went wrong" last 2 days

  • Nevella1867 Paul Simmons (@Nevella1867) reported

    @Outlook hi are there email issues currently? Trying to access the Outlook app on a Windows PC and it won't open.

  • Kats_Meeooww Kat Lee △⃒⃘ ⚯͛ (@Kats_Meeooww) reported

    I have way too much junk mail since the new update @Outlook fix it

  • BradStoodley Brad Stoodley (@BradStoodley) reported

    @Outlook is there currently an issue with the outlook Android app? I can access it on my laptop, but not in my phone.

  • MattConn_1 Matt C (@MattConn_1) reported

    @bbywings @Outlook I'm having the same issue. Can access via laptop running Office 365 but not Android or iPhone

  • humxcho Humaira (@humxcho) reported

    @ellerush1 @Outlook Hi darling sorry for the very slow reply and thanks for your help. I tried this but it didn’t work so I had no choice but to create a new one. Thank you for trying though!

  • AnnetteWardell annette wardell 💙 (@AnnetteWardell) reported

    Hi @Outlook Having problems with a .co.uk account today. Not loading any Messages, or anything at all tbh. HELP!!! @Microsoft 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼

  • beatricaruso Beatrice (@beatricaruso) reported

    @Outlook your app doesn’t work on iPhone 8 AGAIN, please fix this

  • vigneshsridhar Vignesh Sridhar (@vigneshsridhar) reported from Fremont, California

    If @SlackHQ is down, dont complain. Move on and collaborate using @zoom_us @Outlook 🤔#ManagerMindset

  • Emwold1 Maz (@Emwold1) reported

    @Outlook When I try to go to the outlook sign in page, that's blank too.

  • shipwayrebeccal Rebecca Shipway (@shipwayrebeccal) reported

    @Outlook is there something wrong with your system?. For the second daytime I can't view my emails. It was fine again last night, but back to saying error today. Many Thanks

  • nicholasjemetta Nicholas Jemetta (@nicholasjemetta) reported from Hitchin, England

    Anyone else having problems with the @Outlook app on iOS? It’s freezing regularly and occasionally not even loading

  • aprilgracebon April Grace (@aprilgracebon) reported

    @Outlook is there an outage? My e-mail just keeps on loading.

  • alonbrown Alon Brown (@alonbrown) reported

    @tbatikdesign @Outlook Thanks for trying the new Outlook! What you describe does not sound like a known issue. Please reproduce the issue and then select "Contact Support" from the Help menu so that we can investigate further.

  • JamieMurphy0716 Jamie Murphy (@JamieMurphy0716) reported

    @Outlook why am I getting an error message when trying to log into outlook off my phone please?

  • 85Emz Emma (@85Emz) reported

    @Outlook my outlook emails page won't load. Is there a problem with the page?

  • Jory84306812 Jory (@Jory84306812) reported

    @Outlook fix your ******* website you retards. Some of us have emails to check.

  • regandre1 RSA (@regandre1) reported

    @85Emz @Outlook Yes can't logon on either. Error "something went wrong"