Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Martin	Website Down	13 hours ago
Paris	Sign in	20 hours ago
Saint-Quentin-de-Baron	Website Down	1 day ago
Plano	Sign in	1 day ago
Sevilla	Sign in	2 days ago
Boulay-Moselle	Website Down	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sreeni (@sree9819) reported 3 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  Mark Young (@2_youngy) reported 5 minutes ago

  @Outlook your emails are still not working!

• 
  Hakan (@Hakan1630386105) reported 7 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Jorge Marketer (@jorgemarketer) reported 8 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Darren Richards (@DRichards25) reported 10 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Katlego Makgaila (@Katlego_Mack) reported 11 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Jgs (@Jgsbm5) reported 15 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Wild (@Wildlvl) reported 17 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  Luke Hearns (@LHearns2) reported 18 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  DWayne (@p79579687) reported 26 minutes ago

  @Outlook It’s still not working

• 
  Ad Libitum (@JSokaza) reported 26 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  KEN IN SA (@SAsportshonk) reported 27 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  autumn 🍓 (@autumnisicy) reported 27 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Ellie Harris (@ellieeeharris) reported 28 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Bonynea (@Bonynea) reported 33 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 34 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Ms.Tab00 (@MsTab00) reported 37 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Chris Walker (@Cwalker6033) reported 39 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  alli. (@lovemesomeALLI) reported 40 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Thee Wane (@CoachWane) reported 43 minutes ago

  @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

• 
  princess (@princess420604) reported 47 minutes ago

  @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

• 
  Carie Sams (@belleintexas) reported 47 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  S 🇩🇿 (@LeYaoguai) reported 49 minutes ago

  @Outlook I’m having the 503. X FEServe error when trying to log in …

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 51 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Julia Ullrich (@JuliaUllrich13) reported 56 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  onelove (@brummy1978) reported 59 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Vikram (@v1krams) reported 1 hour ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  peter wilson (@wilsonpeter48) reported 1 hour ago

  @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

• 
  Timothy Nichols (@nichols_ti28279) reported 1 hour ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

• 
  John (@gruntjeeper) reported 1 hour ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.