Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Goodyear	Errors	4 hours ago
New York City	Website Down	10 hours ago
Preston	Website Down	12 hours ago
Pittsburgh	Errors	13 hours ago
Southampton	Errors	16 hours ago
Sydney	Sign in	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Walker (@Cwalker6033) reported 5 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 5 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  LaubeQ (@LaubeQ28) reported 10 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Tanya Smith (@Tanyasmi) reported 13 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Bhavick Ricky Popat (@RickyPopat) reported 15 minutes ago

  @TBanton18 @Microsoft @Outlook What's the error message saying?

• 
  John (@gruntjeeper) reported 16 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  MWBEATS (@mwbeats) reported 22 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  tortured hot girl department (@maaaaandyy) reported 23 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Kal (@kaleighlynnnn) reported 24 minutes ago

  @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

• 
  Jgs (@Jgsbm5) reported 25 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Märÿ🤙🏻 (@maryedwards918) reported 26 minutes ago

  Is @outlook still not working for everyone else?

• 
  MJ (@marifuenzalida) reported 27 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  Gurjot S (@drewbiebertbh) reported 29 minutes ago

  @Outlook fix the issue pls

• 
  RAV3N9999 (@rav3n9999) reported 32 minutes ago

  @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

• 
  Jgs (@Jgsbm5) reported 35 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  alli. (@lovemesomeALLI) reported 36 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Jacob McClellan (@JacobAMcClellan) reported 38 minutes ago

  @Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.

• 
  BennyTheJet✈️ (@bennythejet_55) reported 38 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  Taz 泰秀樂 (@tazorack) reported 42 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Kyle Davey (@KyleDavey86) reported 42 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Zemen Berhe, PhD (@zemensberhe) reported 42 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Dyspocito / dyspocito.bsky.social (@dyspocito) reported 50 minutes ago

  So I’m just completely locked out of my @Outlook account with no possible way to login.

• 
  Erick (@erickacevedor) reported 50 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Han. (@HanaJohnson92) reported 51 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Dr. Vishal Kumar (@vkfzr) reported 51 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Joe Robinson (@MrJoeRobinson) reported 55 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  Soph (@feeenickss) reported 55 minutes ago

  @Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!

• 
  Max (@Dobbie_88) reported 56 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Tariq Ponir (@hyperactve) reported 56 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  maximus (@craigmaxmus) reported 58 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?