Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Prince George	Errors	4 hours ago
Canton	Sign in	5 hours ago
Oshawa	Errors	6 hours ago
Pittsboro	Website Down	7 hours ago
Bracebridge	Website Down	11 hours ago
West Malling	Sign in	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bex (@rebecca_dray_) reported 4 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  alli. (@lovemesomeALLI) reported 9 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Kyle Davey (@KyleDavey86) reported 11 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  alli. (@lovemesomeALLI) reported 12 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  NewsMän (@KueddeR) reported 17 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  DWayne (@p79579687) reported 17 minutes ago

  @Outlook It’s still not working

• 
  Winston Smith (@OceaniaRm101) reported 20 minutes ago

  @Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?

• 
  Jersey (@jerseyish) reported 20 minutes ago

  @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 22 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  alli. (@lovemesomeALLI) reported 25 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Lauren (@thevoidiscute) reported 25 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  Asbjørn (@a_arknu) reported 27 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  👑Cass✨ (@ItsCas_tho) reported 27 minutes ago

  @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

• 
  Andrew (@andrewrdn463) reported 30 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Africanart4spaces (@AAFSart) reported 31 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  LaubeQ (@LaubeQ28) reported 34 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  TONY SANDERSON (@EMANONF1) reported 35 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  osman (@osman_cetin) reported 37 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  Nicky Cowell (@NickyCowell) reported 39 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Emmanuel Valle (@valle_emma61666) reported 40 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  TONY SANDERSON (@EMANONF1) reported 41 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Varun101 (@vroon101) reported 49 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  tortured hot girl department (@maaaaandyy) reported 50 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  sally (@trolly_dolly6) reported 50 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  Timothy Nichols (@nichols_ti28279) reported 51 minutes ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

• 
  jamie (@jammyzizzle) reported 59 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  Jessie Sousa (@NoMashSousa) reported 60 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  Jane Darling (@janeydarling1) reported 1 hour ago

  @outlook down again? This is ridiculous

• 
  Phil Hutchings (@PhilHutchings14) reported 1 hour ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  SpongeBob (@Jack_the_westi) reported 1 hour ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail