Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
London	Sign in	2 hours ago
Villeneuve-lès-Avignon	Errors	3 hours ago
Preston	Sign in	6 hours ago
Melbourne	Sign in	8 hours ago
Elba	Sign in	8 hours ago
Bogotá	Sign in	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaz 🦋 (@soxxylady) reported 3 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  alli. (@lovemesomeALLI) reported 4 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  SpongeBob (@Jack_the_westi) reported 5 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 8 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  Gemma Collins (@Gem83Col) reported 8 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  sally (@trolly_dolly6) reported 11 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  Sarah Andrew (@SLA25) reported 11 minutes ago

  @Outlook when will this problem be fixed with outlook email accounts?

• 
  Asbjørn (@a_arknu) reported 13 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  Guts (@Guts_1993) reported 14 minutes ago

  @Outlook This **** still not working lol

• 
  Jgs (@Jgsbm5) reported 16 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  April Rose 🇨🇦🌹 (@April__Rose__) reported 16 minutes ago

  @MSFT365Status so no fix? You people done for the work day?! @Microsoft @Outlook #Microsoft

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 20 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  Jane Darling (@janeydarling1) reported 21 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  S 🇩🇿 (@LeYaoguai) reported 21 minutes ago

  @Outlook I’m having the 503. X FEServe error when trying to log in …

• 
  Gemma Collins (@Gem83Col) reported 27 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Greggy Ramone (@GreggyRamone) reported 30 minutes ago

  @heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.

• 
  K Grimsley (@KazzaGrims) reported 30 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  TONY SANDERSON (@EMANONF1) reported 33 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Darren Richards (@DRichards25) reported 36 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Max (@Dobbie_88) reported 39 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Hakan (@Hakan1630386105) reported 40 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  MJ (@marifuenzalida) reported 41 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  TONY SANDERSON (@EMANONF1) reported 42 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Han. (@HanaJohnson92) reported 42 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Leila ✨🇦🇷 11/11 (@lilila1993) reported 48 minutes ago

  @Outlook how much longer will the system be down? is has been more than 12 hours.

• 
  Bex (@rebecca_dray_) reported 49 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Emmanuel Valle (@valle_emma61666) reported 49 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  Kyle Davey (@KyleDavey86) reported 52 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Neeraj (@Neeraj8k) reported 55 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  Leaves Ahead (@acetipped) reported 1 hour ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?