Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (22%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Arles	Website Down	12 hours ago
Pauillac	Sign in	17 hours ago
Tours	Errors	17 hours ago
Le Havre	Sign in	19 hours ago
Mataró	Website Down	19 hours ago
Boulogne-Billancourt	Errors	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Darling (@janeydarling1) reported 6 minutes ago

  @outlook down again? This is ridiculous

• 
  eeeeeeee (@mattyhattycat) reported 6 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Bonynea (@Bonynea) reported 6 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 7 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 14 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  William (@dxgl_org) reported 18 minutes ago

  @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

• 
  SusieBrien (@SusieBrien) reported 21 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Kelsey Goodwin (@kelseyg2010) reported 24 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  B. (@Drum_y) reported 24 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  Moitheri (@Moytheri) reported 28 minutes ago

  I was forced to change my outlook password after which I was prompted to validate my mailbox. It's now forever that I'm told to try again later and my main email has been down for days. What is happening? @Outlook

• 
  Prabhakar (@Prabhakar_Mahe) reported 29 minutes ago

  @Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently

• 
  Dar99 (@Dar8206) reported 31 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  Geekhead (@itsgeekhead) reported 33 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  MightyRaiderTV (@MightyRaiderTTV) reported 33 minutes ago

  why ******** does @Microsoft @Outlook @MicrosoftHelps hide the talk with an agent option ffs im just tryna recover my account but the recovery code service is broken!

• 
  Santanu Banerjee (@KolkataRsogolla) reported 34 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

• 
  Mark Young (@2_youngy) reported 40 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Darnell Wiggins (@TheDon2108) reported 41 minutes ago

  @Microsoft @Outlook is acting weird moving slow, and etc

• 
  maximus (@craigmaxmus) reported 41 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  Greeny (@GreenDJ1) reported 42 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  Naomi (@bluenaomi) reported 47 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Dee (@PlatinumEvents_) reported 49 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Michael Briggs (@MichaelBriggs2) reported 51 minutes ago

  @Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??

• 
  Katlego Makgaila (@Katlego_Mack) reported 52 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Kyle Davey (@KyleDavey86) reported 58 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  April 🐭 (@1967Christian) reported 58 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  Luke Hearns (@LHearns2) reported 60 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Alfie (artist) (@HeadpatForRamen) reported 1 hour ago

  @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

• 
  Dr. Vishal Kumar (@vkfzr) reported 1 hour ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Taz 泰秀樂 (@tazorack) reported 1 hour ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  jen (@JackalopePoop) reported 1 hour ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?