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Outlook.com

Outlook.com status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 29: Problems at Outlook.com

Outlook.com is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 66% Sign in (66%)
  • 18% Website Down (18%)
  • 17% Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Lake Worth Sign in 12 minutes ago
McKinney Sign in 15 minutes ago
Naperville Sign in 46 minutes ago
West Kelowna Website Down 1 hour ago
Champaign Sign in 1 hour ago
Ava Sign in 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • MapooUK
    🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reported

    I wish @Microsoft @Outlook would fix this issue it’s been down all day! I have numbers in my contacts but no names due to their numbers being saved on my email account with outlook. Its annoying as ****

  • feeenickss
    Soph (@feeenickss) reported

    @Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!

  • LitLat
    Lydia (@LitLat) reported

    @Microsoft & @Outlook Are You Still Down? This Is Crazy!!

  • alastorsvixen
    𝙠𝙖𝙨 ✧ 𝙖𝙡𝙖𝙨𝙩𝙤𝙧’𝙨 𝙨𝙤𝙪𝙡𝙢𝙖𝙩𝙚 📻🦊 (@alastorsvixen) reported

    @AcaciaBegley @Apple @Outlook apple said it’s microsoft’s servers being down but it’s been hours surely they could have fixed it by now 😭

  • a_arknu
    Asbjørn (@a_arknu) reported

    @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

  • ellieeeharris
    Ellie Harris (@ellieeeharris) reported

    @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

  • mwbeats
    MWBEATS (@mwbeats) reported

    @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

  • MapooUK
    🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reported

    I’m sick of this Outlook issue, it’s been down all day, cunting thing is doin my head in @Outlook

  • de111208
    DE (@de111208) reported

    @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

  • JessicaMelia17
    Jessica Melia (@JessicaMelia17) reported

    @Outlook locked out of my emails since 8am this morning? Tried every single trouble shooting advice you’ve suggested and still nowhere. NOT OK 👎

  • nikitheshrimper
    Niki Johnson 🦐 (@nikitheshrimper) reported

    @Outlook Hi, is there a problem with the system? Can’t access my hotmail account via my iPhone. Kept asking for verification, deleted my account now can’t reinstate it!?

  • ElaineH2015
    Elaine Hughes (@ElaineH2015) reported

    @Outlook how about fixing the issue with email accounts. At least 8 hours not working.

  • DianaMolnar83
    Diana (@DianaMolnar83) reported

    What’s happening @MSFT365Status @Outlook “You've tried to sign in too many times with an incorrect account or password.” Cmon…let’s get this fixed. It’s been over 6 hours.

  • gruntjeeper
    John (@gruntjeeper) reported

    @Outlook Fix your ****.

  • dyspocito
    Dyspocito / dyspocito.bsky.social (@dyspocito) reported

    So I’m just completely locked out of my @Outlook account with no possible way to login.

  • marifuenzalida
    MJ (@marifuenzalida) reported

    @Outlook not working !!!!!!!!!!!

  • jphailey1
    JP Hailey (@jphailey1) reported

    @AmberWithLuv @laura_smith1985 @Outlook Seems to be only affecting IPhones, don’t know about Androids. My IPad has no issues…

  • bluenaomi
    Naomi (@bluenaomi) reported

    @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

  • Dportz11
    DP (@Dportz11) reported

    @nickdent1990 @Outlook Big issue

  • AcaciaBegley
    acacia 🥨 (@AcaciaBegley) reported

    @alastorsvixen @Apple @Outlook ugh you’d think so, its hardly a small issue at this point. I’ve had to check my emails on my laptop like it’s 2005 purely to make sure I haven’t missed anything 😭

  • MKFrainMaria
    MKM (@MKFrainMaria) reported

    @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

  • DRichards25
    Darren Richards (@DRichards25) reported

    @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

  • Dobbie_88
    Max (@Dobbie_88) reported

    @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

  • Rinatiic
    Jenny (@Rinatiic) reported

    @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

  • T25Kimi
    Kimberley Treece (@T25Kimi) reported

    Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

  • LaurelioLF33
    The Desert Fox🦊 (@LaurelioLF33) reported

    @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

  • gogs42
    GEORGE (@gogs42) reported

    @MSFT365Status @Outlook @Microsoft I cannot believe it has taken your tech team nearly 12 hours to come up with nothing. Outlook is still down. Awful!

  • LighthouseLA62
    Lesley Anderson 🇺🇦 🇬🇧 (@LighthouseLA62) reported

    @Outlook Any chance That I can access my emails on my phone anytime soon? Been down all day….

  • Gem83Col
    Gemma Collins (@Gem83Col) reported

    @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

  • dwpilgrim
    Dean (@dwpilgrim) reported

    @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?