Is Outlook.com down?
Service-wide status: Outlook.com
No problems detected
If you are having issues, please submit a report below.
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
Outlook.com signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (57%)
- Website Down (25%)
- Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 13 hours ago |
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Website Down | 2 days ago |
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Errors | 5 days ago |
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Sign in | 6 days ago |
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Sign in | 7 days ago |
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Errors | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy Nichols (@nichols_ti28279) reported@rossiantony46 @Outlook Volan_xyber can fix this.
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heartsmear (@heartsmear95015) reported@microsoft & @Outlook my Discord was hacked during their data breach, my Outlook, Microsoft and Xbox account were all hacked through this as well. I've tried to recover my accounts but your recovery system is ******* atrocious. Never had these problems until Windows 11
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Eric Nelson (@EricNelson777) reported@Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!
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mesut (@mstsaydut) reported@UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.
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Alex 🌐 (@ajr_codes) reportedMicrosoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook
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Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
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M Raj (@MrVeritas) reportedIs anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.
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JJ (@JJimisen) reportedMicrosoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook
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peter wilson (@wilsonpeter48) reported@Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING
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Velth3 (@H3Velt) reportedIt would be great if Microsoft could fix its Outlook email delay issues…😡 Some of us, have work to do. What a major disruption!!! @Outlook @Microsoft
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Yogee (@misteryogee) reportedMy live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me
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Sahil (@TheCyberSahil) reported@Outlook how long would you take to resolve my issue ?
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Red Beard Real Estate (@HowardRoark90) reportedHalf my team can’t use their @Outlook, but half can 🤔 What gives, @Microsoft? Frustrating af 😖 Anyone else experiencing email issues today??
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Bonynea (@Bonynea) reported@Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.
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paula atkinson (@xmckeallax) reported@Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?
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Sedal Gürses (@sgg1903) reported@UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.
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Jorge Marketer (@jorgemarketer) reported@nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access
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Jessica LoPresti 🦋 (@LoPrestiJessica) reported@Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.
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D🧚🏽 (@_preciousdee) reportedFix this please @Outlook
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Darnell Wiggins (@TheDon2108) reported@Microsoft @Outlook is acting weird moving slow, and etc
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Jose Ballesteros (@Jose_Balle) reportedIs it just me or is @Outlook email down today?
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Muumiukko (@Muumiukko1) reported@Outlook Why Not Working 🤬🤬🤬
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Sunshine Goodfellow (@cesarzj) reportedServices from @Outlook @Microsoft365 are currently down...
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moonchild das (@dulles2chennai) reportedPlease fix @Outlook
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Markus Trezdziack (@m_trezdziack) reported@Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems
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❄️ Mahkarona (@Maha_Kh_Alt) reported@Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.
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Donna Adinolfi (@DonnaSpaGal) reportedAnyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔
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Internet Politician (@NetRant1) reportedI can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps
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🚀K.R.I.S. (@KrisWorkLife) reportedOops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀
Outlook.com detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
Detection ended: (1560 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (27 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status.
What to do if Outlook.com is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Outlook.com; report your own experience using the report button above.
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works