Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (66%)
• Website Down (18%)
• Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Lake Worth	Sign in	12 minutes ago
McKinney	Sign in	15 minutes ago
Naperville	Sign in	46 minutes ago
West Kelowna	Website Down	1 hour ago
Champaign	Sign in	1 hour ago
Ava	Sign in	1 hour ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reported 6 minutes ago

  I wish @Microsoft @Outlook would fix this issue it’s been down all day! I have numbers in my contacts but no names due to their numbers being saved on my email account with outlook. Its annoying as ****

• 
  Soph (@feeenickss) reported 9 minutes ago

  @Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!

• 
  Lydia (@LitLat) reported 10 minutes ago

  @Microsoft & @Outlook Are You Still Down? This Is Crazy!!

• 
  𝙠𝙖𝙨 ✧ 𝙖𝙡𝙖𝙨𝙩𝙤𝙧’𝙨 𝙨𝙤𝙪𝙡𝙢𝙖𝙩𝙚 📻🦊 (@alastorsvixen) reported 17 minutes ago

  @AcaciaBegley @Apple @Outlook apple said it’s microsoft’s servers being down but it’s been hours surely they could have fixed it by now 😭

• 
  Asbjørn (@a_arknu) reported 18 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  Ellie Harris (@ellieeeharris) reported 19 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  MWBEATS (@mwbeats) reported 23 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reported 24 minutes ago

  I’m sick of this Outlook issue, it’s been down all day, cunting thing is doin my head in @Outlook

• 
  DE (@de111208) reported 26 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  Jessica Melia (@JessicaMelia17) reported 26 minutes ago

  @Outlook locked out of my emails since 8am this morning? Tried every single trouble shooting advice you’ve suggested and still nowhere. NOT OK 👎

• 
  Niki Johnson 🦐 (@nikitheshrimper) reported 27 minutes ago

  @Outlook Hi, is there a problem with the system? Can’t access my hotmail account via my iPhone. Kept asking for verification, deleted my account now can’t reinstate it!?

• 
  Elaine Hughes (@ElaineH2015) reported 27 minutes ago

  @Outlook how about fixing the issue with email accounts. At least 8 hours not working.

• 
  Diana (@DianaMolnar83) reported 29 minutes ago

  What’s happening @MSFT365Status @Outlook “You've tried to sign in too many times with an incorrect account or password.” Cmon…let’s get this fixed. It’s been over 6 hours.

• 
  John (@gruntjeeper) reported 29 minutes ago

  @Outlook Fix your ****.

• 
  Dyspocito / dyspocito.bsky.social (@dyspocito) reported 34 minutes ago

  So I’m just completely locked out of my @Outlook account with no possible way to login.

• 
  MJ (@marifuenzalida) reported 39 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  JP Hailey (@jphailey1) reported 39 minutes ago

  @AmberWithLuv @laura_smith1985 @Outlook Seems to be only affecting IPhones, don’t know about Androids. My IPad has no issues…

• 
  Naomi (@bluenaomi) reported 41 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  DP (@Dportz11) reported 43 minutes ago

  @nickdent1990 @Outlook Big issue

• 
  acacia 🥨 (@AcaciaBegley) reported 46 minutes ago

  @alastorsvixen @Apple @Outlook ugh you’d think so, its hardly a small issue at this point. I’ve had to check my emails on my laptop like it’s 2005 purely to make sure I haven’t missed anything 😭

• 
  MKM (@MKFrainMaria) reported 46 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Darren Richards (@DRichards25) reported 49 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Max (@Dobbie_88) reported 50 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Jenny (@Rinatiic) reported 51 minutes ago

  @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

• 
  Kimberley Treece (@T25Kimi) reported 56 minutes ago

  Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 58 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  GEORGE (@gogs42) reported 59 minutes ago

  @MSFT365Status @Outlook @Microsoft I cannot believe it has taken your tech team nearly 12 hours to come up with nothing. Outlook is still down. Awful!

• 
  Lesley Anderson 🇺🇦 🇬🇧 (@LighthouseLA62) reported 60 minutes ago

  @Outlook Any chance That I can access my emails on my phone anytime soon? Been down all day….

• 
  Gemma Collins (@Gem83Col) reported 1 hour ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Dean (@dwpilgrim) reported 1 hour ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?