Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (65%)
• Website Down (18%)
• Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Cannes	Errors	20 minutes ago
Rochford	Sign in	22 minutes ago
Mercer	Sign in	27 minutes ago
Chicago	Sign in	36 minutes ago
Phoenix	Sign in	41 minutes ago
San Diego	Sign in	1 hour ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Walker (@Cwalker6033) reported 3 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  Justine Gunner (@GunnerJustine) reported 4 minutes ago

  @Outlook the iPhone app keeps logging me out and won’t let me sign in. I’m not getting sent any codes through to my mobile, to prove who I am. But I can log in using a web browser?

• 
  Carrie (@UNCgirl99) reported 7 minutes ago

  @Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.

• 
  Asbjørn (@a_arknu) reported 11 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  Natural Born Menace (@DIRT_E_MONEY) reported 17 minutes ago

  @Outlook fix your gah damn mail problems.

• 
  Bex (@rebecca_dray_) reported 20 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Brian Short (@BrianShort30) reported 20 minutes ago

  Hey @Outlook , fix your ****! Email has been down all day

• 
  Lindsay 🌸 (@LindsMAF29) reported 22 minutes ago

  @Outlook FIX YOUR ****

• 
  Usama Mansuri (@usama_mansuri90) reported 22 minutes ago

  @Outlook @gmail Dear Support Team, I am experiencing an issue while configuring my Gmail account on Microsoft Office 365. This account is already successfully configured and working on five devices. However, I am unable to configure it on a sixth device. During the setup process, I receive an error message. Please note that our company email domain is hosted with Google. I kindly request your assistance in resolving this issue. Please let me know if you require any additional information, including screenshots of the error message. Thank you for your support.

• 
  DJ Wolf (@TheWolfsWolfden) reported 23 minutes ago

  @Outlook i have been unable to get a hold through to my emails.For the last few days, my business and my personal and it seems microsoft doesn't give a **** because they won't connect me to a live person to give me support with this issue. Now they are costing my business money.

• 
  DingerDegen (@TheDingerDegen) reported 24 minutes ago

  @Outlook can you guys get your **** together and fix the damn outlook mail?? this is insane in 2026 We can’t get into our emails? What the hell are you guys doing over there?

• 
  Debra McGuire (@DebraMcGuire72) reported 24 minutes ago

  @Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤

• 
  Georgie Estévez (@jorgestevez) reported 26 minutes ago

  @AcaciaBegley @Apple @Outlook Did you try with a Internet browser? I did it and have no problem

• 
  Br1t 2000🇺🇦🇬🇧 (@Br1t2000) reported 27 minutes ago

  @lovemesomeALLI @daveb1893 @Outlook Still not working - ridiculous…

• 
  Patti Sharpless (@Busymom142) reported 30 minutes ago

  @timhardinguk @Outlook I am not receiving any emails either on my phone. My outlook on line is ok. It is very frustrating. I don’t know if it’s part of the problem.

• 
  alli. (@lovemesomeALLI) reported 32 minutes ago

  STILLLL down so many hours later, get it together @microsoft @Outlook

• 
  JP Hailey (@jphailey1) reported 32 minutes ago

  @AmberWithLuv @laura_smith1985 @Outlook Seems to be only affecting IPhones, don’t know about Androids. My IPad has no issues…

• 
  rhiannon ☕️ (@rhimckinley) reported 32 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  Pinkie (@PnkNailsrPrtty) reported 32 minutes ago

  Coming up on at least 16 hours of no access to multiple emails… support hasn’t even said boo in 30minutes and they’re acting like they fixed it if we’d only follow their broken steps… @Outlook @MicrosoftHelps @MSFT365Status

• 
  Mick (@Is_this_better0) reported 34 minutes ago

  @Outlook I’m having issues logging into my Hotmail email account using outlook on iphone. Keeps asking for password and then says I have entered an incorrect password too many times!

• 
  Kimberley Treece (@T25Kimi) reported 34 minutes ago

  Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

• 
  Shawnaleee (@y0urshawnalee) reported 38 minutes ago

  @MSFT365Status @Outlook @Microsoft I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved?

• 
  Kimberley Treece (@T25Kimi) reported 45 minutes ago

  I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

• 
  Jgs (@Jgsbm5) reported 45 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  Lesley Anderson 🇺🇦 🇬🇧 (@LighthouseLA62) reported 53 minutes ago

  @Outlook Any chance That I can access my emails on my phone anytime soon? Been down all day….

• 
  RAV3N9999 (@rav3n9999) reported 56 minutes ago

  @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

• 
  Emmanuel Valle (@valle_emma61666) reported 57 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  Shaz 🦋 (@soxxylady) reported 57 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  Max (@Dobbie_88) reported 58 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Mairead (@Hppytedsgirl) reported 59 minutes ago

  @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct