Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	4 hours ago
District Heights	Website Down	14 hours ago
Besançon	Website Down	16 hours ago
Ashburn	Website Down	20 hours ago
Township of Evan	Sign in	1 day ago
Dallas	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Hearns (@LHearns2) reported 4 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Wild (@Wildlvl) reported 5 minutes ago

  @Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT

• 
  Lydia (@LitLat) reported 5 minutes ago

  @Microsoft & @Outlook Are You Still Down? This Is Crazy!!

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 5 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Leslie Berry ☮️ 💙🍀🌎🌟 (@lacberry1) reported 6 minutes ago

  @Outlook Instead of posting stuff, try getting the Outlook issue resolved! Still not working!!

• 
  Ad Libitum (@JSokaza) reported 7 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Jacob Landsmeer (@jlandsme_93) reported 8 minutes ago

  @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

• 
  alli. (@lovemesomeALLI) reported 8 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Ms.Tab00 (@MsTab00) reported 8 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Greggy Ramone (@GreggyRamone) reported 11 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Oktay (@OktayAykut1) reported 13 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Geekhead (@itsgeekhead) reported 13 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  Wild (@Wildlvl) reported 18 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  Faisal 🔻 (@faisal9051911) reported 21 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Jessie Sousa (@NoMashSousa) reported 26 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  Shardae (@Shardae_Shanice) reported 30 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  DingerDegen (@TheDingerDegen) reported 33 minutes ago

  @Outlook can you guys get your **** together and fix the damn outlook mail?? this is insane in 2026 We can’t get into our emails? What the hell are you guys doing over there?

• 
  Märÿ🤙🏻 (@maryedwards918) reported 33 minutes ago

  Is @outlook still not working for everyone else?

• 
  Ofelia lizcano (@Ofelializc12198) reported 34 minutes ago

  @Outlook have had my Hotmail for like 20 years and now I can’t get in. I hate the world we live in where I can’t just talk to someone and solve the problem. Literally everything is useless for support. Companies don’t care to help you anymore.

• 
  👑Cass✨ (@ItsCas_tho) reported 37 minutes ago

  @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

• 
  alli. (@lovemesomeALLI) reported 39 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Melanie Marler (@marlermelanie) reported 41 minutes ago

  @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 42 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  ✨ Laura ✨ (@Laura23WL) reported 43 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  TONY SANDERSON (@EMANONF1) reported 44 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  KEN IN SA (@SAsportshonk) reported 52 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  alli. (@lovemesomeALLI) reported 53 minutes ago

  now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

• 
  Mark Young (@2_youngy) reported 54 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Han. (@HanaJohnson92) reported 58 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Luke Hearns (@LHearns2) reported 1 hour ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.