Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Liverpool	Sign in	6 hours ago
Givors	Sign in	9 hours ago
Saint-Jorioz	Website Down	9 hours ago
Fayetteville	Errors	10 hours ago
Charlotte	Sign in	11 hours ago
Brockville	Sign in	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jgs (@Jgsbm5) reported 3 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  N8 (@nathane10422899) reported 6 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  Sarah Andrew (@SLA25) reported 7 minutes ago

  @Outlook when will this problem be fixed with outlook email accounts?

• 
  Andrew (@andrewrdn463) reported 7 minutes ago

  @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Dodgy Anon (@DodgyAnon) reported 8 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Geekhead (@itsgeekhead) reported 8 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  Chris Walker (@Cwalker6033) reported 11 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  TONY SANDERSON (@EMANONF1) reported 13 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  MJ (@marifuenzalida) reported 17 minutes ago

  @hotmail @Outlook not working

• 
  Simon Ward (@SimonJWard93) reported 19 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Gemma Collins (@Gem83Col) reported 27 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Ms.Tab00 (@MsTab00) reported 28 minutes ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  K Grimsley (@KazzaGrims) reported 33 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  Carie Sams (@belleintexas) reported 34 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  Souvik Mukherjee (@souvik610) reported 35 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  CaribbeanCocktail♡ (@novella_ellaa) reported 40 minutes ago

  @Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please

• 
  paula atkinson (@xmckeallax) reported 41 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 42 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  MWBEATS (@mwbeats) reported 43 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  Erick Salas (@MEGAARICK) reported 50 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Jane Darling (@janeydarling1) reported 51 minutes ago

  @outlook down again? This is ridiculous

• 
  Wind 24 (@ayanconq) reported 51 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Naomi (@bluenaomi) reported 52 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Erick (@erickacevedor) reported 53 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  SpongeBob (@Jack_the_westi) reported 54 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 55 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 56 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 56 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Asbjørn (@a_arknu) reported 59 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  Mosh_Pit_Chad (@Mosh_Pit_Chad) reported 1 hour ago

  @Outlook any solutions to your email outage for iPhone?