Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (72%)
- Errors (14%)
- Website Down (14%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santo Domingo
|
Sign in | 19 hours ago |
 Mississauga
|
Sign in | 23 hours ago |
 Paris
|
Website Down | 2 days ago |
 Quito
|
Sign in | 4 days ago |
|
Quito
|
Sign in | 4 days ago |
 Campeche
|
Sign in | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Kiera (@kiera34670) reported@Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻
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Inner Phoenix (@InnerPhoenix420) reported@Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.
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TONY SANDERSON (@EMANONF1) reported@Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!
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Shoes (@J_Keith101) reported@MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.
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Kvng (@Kvng4r) reported@Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card
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Julia Ullrich (@JuliaUllrich13) reportedWhat the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(
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John Alex (@mgrjohnalex) reported@Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.
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Kelsey Goodwin (@kelseyg2010) reported@MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.
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Faisal 🔻 (@faisal9051911) reported@lovemesomeALLI @Outlook They unlocked my account and was able to login with my password
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Jgs (@Jgsbm5) reported@lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!
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Luke Hearns (@LHearns2) reportedWell @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps
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alli. (@lovemesomeALLI) reported@Drum_y @Outlook @MSFT365Status nope still down can't reset my pw
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Taz 泰秀樂 (@tazorack) reported@MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.
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alli. (@lovemesomeALLI) reported@CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue
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TONY SANDERSON (@EMANONF1) reported@TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!
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mesut (@mstsaydut) reported@UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.
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Chaitanya (@SeekChaitanya) reported@Outlook You took 4 days to Revert, microsoft outlook is indeed slow
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Diagnosis (@Diagnosis410227) reported@Outlook I really have issues with my account, please help @Outlook
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osman (@osman_cetin) reported@Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance
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Simon (@SimonFearing) reported@Outlook could somebody help me with signing in to email problems plz
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Timothy Nichols (@nichols_ti28279) reported@jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.
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why (@kirk202020) reported@sumit_c @Outlook I just want to sign in and get my emails ffs
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Naomi (@bluenaomi) reported@Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service
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Tariq Ponir (@hyperactve) reportedMicrosoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.
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SkyBaum (@SkyBaum1) reported from City of Longwood, Florida@Outlook account verification is broken. Please fix it so I can get back into my account. Thx
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DWayne (@p79579687) reported@Outlook It’s still not working
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Dee (@PlatinumEvents_) reported@Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.
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Prabhakar (@Prabhakar_Mahe) reported@Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently
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Wild (@Wildlvl) reported@Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days
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Africanart4spaces (@AAFSart) reported@Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell