Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Henderson	Errors	4 hours ago
Chester	Sign in	14 hours ago
Freeport	Sign in	1 day ago
Chester	Website Down	1 day ago
Mont-Saint-Hilaire	Website Down	1 day ago
Lisman	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@andrewrdn463) reported 6 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  K Grimsley (@KazzaGrims) reported 6 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  Kelsey Goodwin (@kelseyg2010) reported 9 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  TONY SANDERSON (@EMANONF1) reported 11 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Sparky (@Jouler8) reported 12 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Alex 🌐 (@ajr_codes) reported 14 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  Inner Phoenix (@InnerPhoenix420) reported 16 minutes ago

  @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

• 
  Erick (@erickacevedor) reported 17 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Dean (@dwpilgrim) reported 20 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  alli. (@lovemesomeALLI) reported 22 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  N8 (@nathane10422899) reported 25 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  tortured hot girl department (@maaaaandyy) reported 27 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  Andrew (@andrewrdn463) reported 30 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  TONY SANDERSON (@EMANONF1) reported 35 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Kareem (@Kareem1702) reported 37 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  onelove (@brummy1978) reported 38 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Luke Hearns (@LHearns2) reported 43 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Dee (@PlatinumEvents_) reported 45 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Nicky Cowell (@NickyCowell) reported 45 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Wind 24 (@ayanconq) reported 46 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Taz 泰秀樂 (@tazorack) reported 46 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Lauren (@thevoidiscute) reported 54 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  K2 (@whatbluecheck) reported 55 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  Phil Hutchings (@PhilHutchings14) reported 57 minutes ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  Neeraj (@Neeraj8k) reported 58 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  Chow (@smooth_93) reported 59 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Jorge Marketer (@jorgemarketer) reported 1 hour ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Han. (@HanaJohnson92) reported 1 hour ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 1 hour ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  👑Cass✨ (@ItsCas_tho) reported 1 hour ago

  @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in