Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (57%)
- Website Down (22%)
- Errors (21%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Santa Monica
|
Sign in | 2 hours ago |
|
Waxhaw
|
Website Down | 3 hours ago |
 Liverpool
|
Sign in | 5 hours ago |
|
Liverpool
|
Sign in | 6 hours ago |
 Madrid
|
Sign in | 6 hours ago |
|
Milton Keynes
|
Sign in | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal raj (@realvishalraj) reported@Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record
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Ture Anderson (@tanfrancisco) reported@Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.
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Matt Ayoub (@mattayoub1) reported@Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?
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Cindy Bisset (@bisset_cindy) reported@Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********
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Blaine (@blainej7) reported@MicrosoftHelps @Outlook stop trying to cram your AI mess called CoPilot down our throats. You need to make a way to PERMANENTLY turn it off across all platforms and devices.
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Nick ✨ (@njamess10) reportedGod, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.
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Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported@astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.
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Tylor Six (@TylorSix) reportedHey @Outlook can I get some help I keep failing puzzles that I need to do so that I could get help from an AI to fix an issue that it isn't helping me with… are there people that work in your customer service anymore!?
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Liam Donoghue (@LiamD21) reported@Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous
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Old Man Axlzero (@axlzero666) reported@Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you
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Pauly (@86pauly86) reported@Outlook Would be good if I could actually access my emails! For me and other I know we got to sign in and all I get is “you’ve tried to sign in too many time” I have multiple emails that I can’t access and multiple people I know get the same thing. Why?
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Florian Bador (@florianbador) reported@Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook
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Dr. D. Akın (@DarcinAkin) reported@Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.
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delicia (@deliciaMP4) reported@Outlook a move up/move down feature isn’t that hard surely
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Taz 泰秀樂 (@tazorack) reported@Outlook @MicrosoftHelps Outlook is awful. Using the other verification purposes are not working. Garbage system. Fix it.
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HSM_81 (@1_hsm) reported@Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.
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Colz (@simplymecj) reported@Outlook why the bomboclatt can’t I login to my account tf wrong with y’all man kmt
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🔶Martin Goss🔶 (@MartinGossCol) reported@Outlook terrible lack of support for a paying customer. How do I get to speak to a human being please? Seems absolutely useless support.
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Kat 🐈🌴(✨fan account✨) (@KatsFaith13) reported@Henrickson145 @Outlook Having the same issue. Were you able to get it fixed?
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Symone (@oxxSimmyxxo) reported@Outlook hello I’ve been trying to contact support on how to resolve my login issue, please can someone help me out
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Mark (@miningmark48) reportedHey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.
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the man among gods 🧛🏿♂️ (@themanamonggods) reported@PatriotWalker @Outlook @Microsoft I'm going through the same issue here
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H_O_ward (@xbonz08) reported@Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.
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Griff (@Grifeweizen) reported@Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.
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suckafree (@xanaxanadu_) reported@Outlook How am I supposed to reset my password or recover my account when the phone number option isn’t working. I keep getting an error that reads “this method is not working right now”. I can’t log in to get any help or support and the Get Help page does not address my issue.
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DrEvil (@DrMaryHolden) reported@CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software
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Joel (@Joel94994231) reported@Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook
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Rylee Foxx Photography 🦊📸 (@Rylee_Foxx) reportedIs @Outlook down or something because I can't access emails, deleted the app, downloaded again and now I can't even log in 🤔
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some **** (@imasket123) reported@Outlook fix ur customer service ****
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Cédric Krier (@cedrickrier) reported@Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.