Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (53%)
• Website Down (26%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Jarny	Sign in	10 hours ago
Aracaju	Sign in	13 hours ago
Rosny-sous-Bois	Errors	22 hours ago
Issy-les-Moulineaux	Website Down	23 hours ago
Bogotá	Website Down	6 days ago
Barcelona	Errors	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 5 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  🇺🇸ULTRAMAGANONJAB (@true4_red) reported 7 minutes ago

  @HindlesKitchen @Outlook When I used to use Apple, I didn't have as many issues, no where near as bad as the phishing I get on MS

• 
  Lombardigal (@WNlombardi) reported 11 minutes ago

  @Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.

• 
  Taz 泰秀樂 (@tazorack) reported 13 minutes ago

  @Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?

• 
  SpongeBob (@Jack_the_westi) reported 13 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Jesús (@jdj_yepez) reported 18 minutes ago

  @Outlook You need to fix this ASAP. It really is frustrating. It’s turning into google’s search engine, just a bunch of ads and useless results that aren’t even close, to what I was searching for.

• 
  ATMOSARRISES (@XsinandtonicX) reported 19 minutes ago

  Blocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?

• 
  ATMOSARRISES (@XsinandtonicX) reported 22 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  April 🐭 (@1967Christian) reported 22 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  Sreeni (@sree9819) reported 26 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  TONY SANDERSON (@EMANONF1) reported 26 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  princess (@princess420604) reported 29 minutes ago

  @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

• 
  Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported 29 minutes ago

  Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

• 
  Rahul Ratan (@Cipher_Manic) reported 34 minutes ago

  @Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?

• 
  Andrew Pereira (@AndrewP204) reported 34 minutes ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  Hatice Öztürk (@HaticeOzturk86) reported 35 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  Kvng (@Kvng4r) reported 36 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  SusieBrien (@SusieBrien) reported 39 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Katlego Makgaila (@Katlego_Mack) reported 39 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Hakan (@Hakan1630386105) reported 40 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Erick (@erickacevedor) reported 40 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Oktay (@OktayAykut1) reported 43 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Chow (@smooth_93) reported 44 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  José Rafael Gabaldón (@Gabalzac) reported 47 minutes ago

  @peteryanni @Outlook Agree. Terrible decision by @Outlook

• 
  Vikram (@v1krams) reported 48 minutes ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  Priscilla King (@5PriscillaKing) reported 48 minutes ago

  @Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.

• 
  alli. (@lovemesomeALLI) reported 53 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  daz. (@F1Daz_) reported 53 minutes ago

  @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

• 
  The SuparUser (@suparuser) reported 54 minutes ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  alli. (@lovemesomeALLI) reported 57 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw