Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (50%)
- Errors (26%)
- Website Down (25%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cuautitlán Izcalli
|
Sign in | 1 hour ago |
|
Campo Sesenta y Siete y Medio
|
Website Down | 6 hours ago |
 Princeton
|
Website Down | 8 hours ago |
 Dundee
|
Website Down | 9 hours ago |
|
Stroud
|
Website Down | 9 hours ago |
|
Liverpool
|
Sign in | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Pred (@ChrisPred) reported@keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.
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Richard Gozinya (@browneye_winker) reported@Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.
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Marshall (@mdnlabs) reported@nhrdev @Outlook Honestly outlook might be #1. Haven't had much problems with it recently
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Lewis Fox (@Lewi54ox) reported@Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬
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Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reportedHad to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?
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j (@janefedupwitho2) reported@Outlook I cannot access any of my outlook accounts! Is there an issue?
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Sam McDonald (@wsmcd) reported@Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!
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nkk501 (@nkk8314) reported@Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification
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mother lee. (@heylee824) reportedthe search bar is not working the way it should @Outlook 😔
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Keegan Lanier (@keeganlanier) reportedAnyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge
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Christina B Juras (@chrissycee75) reported@Outlook please fix your web-based calendar so it doesn't default to all-day meetings
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Vishal raj (@realvishalraj) reported@Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record
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Catalin (@catalinmpit) reportedIt looks like Outlook flagged emails for @Documenso, anyone know how I can fix this fast? cc @Outlook @MicrosoftHelps
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JC Castañeda (@xJoeyxKnucklesx) reported@sh69147 @Outlook I got same problem VaultEdgeX helped me
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ShellyConfetti2 (@HappySparkles18) reportedHey @Outlook are you having issues? My app isnt working i even uninstall it.
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Joshua Dixon (@jcshuadixcn) reported@Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.
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Thad Barrington IX, Ph.D. (@4LokoEnthusiast) reportedWhy is outlook showing me EMAILS FROM 2024!!!!! IT IS 2026 !!! FIX THE ******* SEARCH FUNCTION!!!!!! @Microsoft @Outlook @BillGates
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Cheekyman81 (@1_hsm) reported@Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.
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star🧚🏻♀️ (@zxcbnmjklyf) reported@Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.
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Carly Miller (@Carly_Miller7) reported@Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP
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Shawn Farrell (@farrellshawnp) reported.@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!
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sarah (@SarahEmpson2) reported@Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know
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maybe: rockie/pops 🤠 (@gooddadgenes) reportedit seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook
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Le Hunch in Da Trunk: Part Deux (@PeonhuskLIVES) reportedHey @Outlook wtf is your issue w/ signing on ipads? The ONLY time y'all won't let me sign-in is when it's on an ipad. Also, STOP DEFAULTING TO SENDING VERIFICATION CODES TO AN ALTERNATE EMAIL, I KNOW MY PASSWORDS.
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Blue Diamond (@BlueDiamond305) reported@Outlook dear ********, your new version is ******* terrible 😣 new doesn’t always mean better *******. Classic was perfectly fine the way it was!
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𝙈𝙞𝙢 (@Mari0am) reported@Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?
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NEO_England (@NEO_England) reported@Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?
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Oluwanishola (@iam_Pacho) reportedCan you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook
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HSM_81 (@1_hsm) reported@Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.
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em-j rabbitwolf (@emjrabbitwolf) reported@Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.