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Outlook.com

Outlook.com status: access issues and outage reports

Service-wide status: Outlook.com

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

Outlook.com signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 57% Sign in (57%)
  • 25% Website Down (25%)
  • 18% Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Spokane Website Down 1 day ago
Bordeaux Errors 4 days ago
Exeter Sign in 5 days ago
Toronto Sign in 7 days ago
Treorchy Errors 7 days ago
Portsmouth Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • dr_mrfh
    marwah (@dr_mrfh) reported

    @Outlook Bad company, no qualified support team , Failed to solve very simple problem, How I can make formal report for problem

  • CrookNuggetGang
    Steven (@CrookNuggetGang) reported

    @Outlook Fix your ****

  • TheCyberSahil
    Sahil (@TheCyberSahil) reported

    @Outlook how long would you take to resolve my issue ?

  • CarlosRPMPOWER
    Carlos Manuel Areias (@CarlosRPMPOWER) reported

    @tradingview @Outlook getting error 303

  • HaticeOzturk86
    Hatice Öztürk (@HaticeOzturk86) reported

    @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

  • AaronWick2
    swede05 (@AaronWick2) reported

    @Outlook having trouble with verification for my hotmail account can u help me with this please

  • _preciousdee
    D🧚🏽 (@_preciousdee) reported

    Fix this please @Outlook

  • susietimm
    Susie Timm (@susietimm) reported

    @HowardRoark90 @Outlook @Microsoft I am the only person in my 5 person team having issues but absolutely been a frustrating Monday. Can’t wait until a bazillion Emails hit at like 9 PM. 😐

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @rossiantony46 @Outlook Volan_xyber can fix this.

  • LoPrestiJessica
    Jessica LoPresti 🦋 (@LoPrestiJessica) reported

    @Outlook my email is still down. Please share ETA on when this will be fixed.

  • ThisOldNick
    Nick B. (@ThisOldNick) reported

    @awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.

  • MEGAARICK
    Erick Salas (@MEGAARICK) reported

    Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

  • AlexNBCMT
    Alex Hoffman (@AlexNBCMT) reported

    @Outlook has been down for 8 hours on a Monday. This is the journalism equivalent of getting ejected from a game.

  • Gabalzac
    José Rafael Gabaldón (@Gabalzac) reported

    @peteryanni @Outlook Agree. Terrible decision by @Outlook

  • ianmckennaftrc
    Ian McKenna (@ianmckennaftrc) reported

    Hey @Microsoft I’m a big fan of voice recognition tech but why can you #VoiceAccess app not be moved on screen? It now blocks multiple key apps including @Outlook & @MicrosoftEdge this makes those much harder to use. Didn’t do this before. Can I suggest an urgent fix is needed

  • NiqueHollywood
    Dominique (@NiqueHollywood) reported

    Can someone tell me how @Microsoft @Office @Outlook is a $3.8 TRILLION dollar company that doesn’t have adequate engineers to proactively fix email server issues & system outages???? Anybody????

  • _Arabian_
    Human Fairy 🦋✨ (@_Arabian_) reported

    @Outlook I literally do not have time for this. Please, please, please fix this

  • carahuljain03
    CA. Rahul Jain (@carahuljain03) reported

    @Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.

  • LoPrestiJessica
    Jessica LoPresti 🦋 (@LoPrestiJessica) reported

    @Outlook I am going on day 2 of tech issues with outlook. It is now affecting my job and my communication with clients. Is there an ETA on when this issue will be resolved?!

  • suparuser
    The SuparUser (@suparuser) reported

    Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

  • 1967Christian
    April 🐭 (@1967Christian) reported

    @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

  • Kvng4r
    Kvng (@Kvng4r) reported

    @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

  • asrinsenemoglu
    Asrın Senemoğlu (@asrinsenemoglu) reported

    My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

  • HeadpatForRamen
    Alfie (artist) (@HeadpatForRamen) reported

    @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

  • drfulara
    Dr. Piyush Fulara (@drfulara) reported

    @Outlook I am not able to login my account as I forgot my password. So I tried to login using Phone Number OTP to sign in but all it shows is - "That method isn't working right now. Please try another way to verify it's you" Kindly help me to access my outlook account

  • kirk202020
    why (@kirk202020) reported

    @sumit_c @Outlook I just want to sign in and get my emails ffs

  • Jouler8
    Sparky (@Jouler8) reported

    @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

  • Cipher_Manic
    Rahul Ratan (@Cipher_Manic) reported

    @Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?

  • TessHope3
    Tess Hope No2Self-ID 🦕🦖 (@TessHope3) reported

    @Outlook @Microsoft My outlook Email has been messed up by Microsoft. It developed persistent login problems, kept bombarding me with product adverts and freezing instead of logging me in. It forced me to change my password, now it wont accept either the old or new password.

  • nongngumnaruk
    งั่มโม่มาแล้วค้าบ (@nongngumnaruk) reported

    why my outlook is not working?????? @Outlook

Outlook.com detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (1560 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (27 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Outlook.com is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Outlook.com; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works