Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Errors	10 hours ago
Fayetteville	Errors	14 hours ago
London	Sign in	15 hours ago
Gennevilliers	Website Down	18 hours ago
Haddington	Sign in	1 day ago
Glasgow	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vikram (@v1krams) reported 5 seconds ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 59 seconds ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 4 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  ATMOSARRISES (@XsinandtonicX) reported 6 minutes ago

  Blocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?

• 
  Beer stein of the void (@beer_and_mtg) reported 6 minutes ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  Kiera (@kiera34670) reported 7 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  GUAL CYBR (@gual_cybr) reported 7 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  Justagirlxo (@Justagirlx6293) reported 8 minutes ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  Luke Hearns (@LHearns2) reported 11 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Kyle Davey (@KyleDavey86) reported 11 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Dr. Vishal Kumar (@vkfzr) reported 15 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  TONY SANDERSON (@EMANONF1) reported 17 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Ad Libitum (@JSokaza) reported 17 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Timothy Nichols (@nichols_ti28279) reported 17 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  tortured hot girl department (@maaaaandyy) reported 22 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  Lauren (@thevoidiscute) reported 26 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  Alex 🌐 (@ajr_codes) reported 27 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  B. (@Drum_y) reported 29 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  tortured hot girl department (@maaaaandyy) reported 29 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Tech With Taylor (@TechWTaylor) reported 31 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Hakan (@Hakan1630386105) reported 35 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Andrew (@andrewrdn463) reported 35 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Donna Adinolfi (@DonnaSpaGal) reported 39 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Dee (@PlatinumEvents_) reported 41 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  N8 (@nathane10422899) reported 45 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  alli. (@lovemesomeALLI) reported 47 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  TONY SANDERSON (@EMANONF1) reported 52 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 53 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Greeny (@GreenDJ1) reported 53 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  Wind 24 (@ayanconq) reported 57 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X