Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Sign in	55 minutes ago
Le Havre	Website Down	14 hours ago
La Verne	Errors	15 hours ago
Lyon	Sign in	18 hours ago
Seattle	Sign in	20 hours ago
Wick	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 4 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  MWBEATS (@mwbeats) reported 8 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  Nicky Cowell (@NickyCowell) reported 11 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Internet Politician (@NetRant1) reported 12 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  Naomi (@bluenaomi) reported 12 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  alli. (@lovemesomeALLI) reported 13 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

• 
  Tanya Smith (@Tanyasmi) reported 14 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Simon Ward (@SimonJWard93) reported 15 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  eloise (@eloisecampbel45) reported 17 minutes ago

  @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

• 
  Luke Hearns (@LHearns2) reported 18 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Dar99 (@Dar8206) reported 23 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  👑Cass✨ (@ItsCas_tho) reported 29 minutes ago

  @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

• 
  Koku Baboni (@ko_baboni) reported 30 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Han. (@HanaJohnson92) reported 30 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  alli. (@lovemesomeALLI) reported 33 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 35 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Emmanuel Valle (@valle_emma61666) reported 37 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  Carie Sams (@belleintexas) reported 38 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  Jeff Fox (@Fox32Mode) reported 39 minutes ago

  @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

• 
  tortured hot girl department (@maaaaandyy) reported 44 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  jamie (@jammyzizzle) reported 47 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  KEN IN SA (@SAsportshonk) reported 48 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Simbaaa (@simoes_romeo) reported 54 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  Craig (@cjl85718) reported 55 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  Shaz 🦋 (@soxxylady) reported 57 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  Leaves Ahead (@acetipped) reported 57 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  DE (@de111208) reported 1 hour ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  Wind 24 (@ayanconq) reported 1 hour ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  B. (@Drum_y) reported 1 hour ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Gurjot S (@drewbiebertbh) reported 1 hour ago

  @Outlook fix the issue pls