Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (49%)
- Errors (26%)
- Website Down (25%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Riverside
|
Errors | 20 minutes ago |
|
Sebring
|
Sign in | 1 hour ago |
 Toronto
|
Sign in | 2 hours ago |
|
Webster
|
Sign in | 2 hours ago |
|
Grey County
|
Sign in | 3 hours ago |
|
Memphis
|
Sign in | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Whiteley (@jeremywhiteley) reported@Outlook when are you going to fix copilot for outlook for the Mac? Most of time copilot menu disappears when creating an email. It’s useless. @MS_OutlookMac @Copilot
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Mary N-T (@MaryNT16) reported@Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.
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N Rose (@NRose_N5) reported@tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?
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star🧚🏻♀️ (@zxcbnmjklyf) reported@Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.
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Michael (@michaelhannaa) reported@Outlook on IOS is terrible. Just terrible.
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KremovSomgai (@KremovSomgai) reportedI haven’t gotten a work email in an hour and half. Is @Outlook down again or is today just a good day?
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HSM_81 (@1_hsm) reported@Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.
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Liz (@licenia) reported@Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??
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Ross Barker (@RossBarker79) reported@Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues
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Tucker Goodrich (@TuckerGoodrich) reportedGmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.
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Wendy Watkins (@WendyWendywat) reported@Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT
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Brad (@blcdude1) reportedI’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.
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BhagsNStonks (@BhagsNStonks) reported@retrobike_c16 @Outlook Cut down your image size in paint or preview in Mac. Then make the signature in word. Only way I could get our team to have consistent signatures
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Erin 🏳️⚧️ (@EliteErin21) reported@ShishirShelke1 @Microsoft @Outlook fix your product please
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Colz (@simplymecj) reported@Outlook why the bomboclatt can’t I login to my account tf wrong with y’all man kmt
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Magenta (@MagentaHere) reported@Microsoft @Office @Outlook I am unable to sign in so cannot get support for being locked out of important account. Please message me as a matter of urgency. I reside in the UK.
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Andrew Hopkins (@F19ADH) reportedI see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?
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hydra (@syedahmed004) reported@MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!
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Cindy Bisset (@bisset_cindy) reported@Outlook I think everyone who has a complaint about Microsoft (because I can not be the only one), and their lack of customer service and related productivity issues should get together and let’s Sue them. I have paid multiple times for this ****
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JC Castañeda (@xJoeyxKnucklesx) reported@sh69147 @Outlook I got same problem VaultEdgeX helped me
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🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reportedUnable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft
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Mental Masterpiece (@mentalmasterpie) reportedtheir is a problem in outlook mail app, its automatically log out after some days @Outlook
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Joel (@Joel94994231) reported@Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook
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Charlie Stacey (They /Them) (@CharlieStaceyUK) reported@Outlook I’m a sole global admin fully locked out of my business account. The phone number allocated to my case has issues receiving calls. I desperately need this sorted so I can work. Is there anything more I can do, at the very least to change the phone number?
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Hey Its Burt (@josephburt) reportedProbably not what @Microsoft /@Office want to hear... yeah can you remote in and fix the two @Outlook apps running. Sounds like you still can't make a stable OS ...
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.
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Joel (@Joel94994231) reported@Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up
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Fred (@ch1vat0n) reported@claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?
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Habit.Earth (@habitearth) reported@Outlook You Suck. Why did I have to spend a ton of time troubleshooting your problems? I'm deleting you from my life.
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team