Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (23%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Miami	Sign in	1 day ago
Zaragoza	Sign in	1 day ago
Feltham	Sign in	1 day ago
Melbourne	Website Down	2 days ago
Arles	Website Down	3 days ago
Pauillac	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Africanart4spaces (@AAFSart) reported 2 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  Sahil (@TheCyberSahil) reported 3 minutes ago

  @Outlook how long would you take to resolve my issue ?

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 5 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  Erick (@erickacevedor) reported 6 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Diagnosis (@Diagnosis410227) reported 6 minutes ago

  @Outlook I have issues with logging into my account. What should I do? @Outlook

• 
  PY (@peteryanni) reported 9 minutes ago

  @Outlook Why remove Send Availability from the mobile app? It was one of the most useful features for scheduling on the go. Now the calendar button only creates events, and checking free times requires minimizing the draft or saving it just to switch tabs. Proposing 3–5 options has become a slow back-and-forth process.

• 
  GUAL CYBR (@gual_cybr) reported 9 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  Simon (@SimonFearing) reported 10 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  paula atkinson (@xmckeallax) reported 11 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  swede05 (@AaronWick2) reported 14 minutes ago

  @Outlook having trouble with verification for my hotmail account can u help me with this please

• 
  JJ (@JJimisen) reported 14 minutes ago

  Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 14 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Timothy Nichols (@nichols_ti28279) reported 15 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Nick B. (@ThisOldNick) reported 16 minutes ago

  @awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.

• 
  Greeny (@GreenDJ1) reported 18 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  Kelsey Goodwin (@kelseyg2010) reported 18 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  Hakan (@Hakan1630386105) reported 19 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  autumn 🍓 (@autumnisicy) reported 22 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Andrew (@andrewrdn463) reported 27 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Bonynea (@Bonynea) reported 28 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Sedal Gürses (@sgg1903) reported 30 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 33 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  alli. (@lovemesomeALLI) reported 35 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Kyle Davey (@KyleDavey86) reported 37 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 38 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 48 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  TONY SANDERSON (@EMANONF1) reported 48 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  why (@kirk202020) reported 51 minutes ago

  @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

• 
  Tariq Ponir (@hyperactve) reported 51 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  M Raj (@MrVeritas) reported 56 minutes ago

  Is anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.