Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (22%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Adelaide	Sign in	3 hours ago
Santa Monica	Sign in	4 hours ago
Mason	Website Down	4 hours ago
Brisbane	Website Down	4 hours ago
Surco	Sign in	6 hours ago
Hopkins	Sign in	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joel (@Joel94994231) reported 38 seconds ago

  @mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans

• 
  EP✨ (@EllapaigeMusic) reported 4 minutes ago

  @Outlook Hi there, I’ve sent you an email about a problem I’ve been having, thanks!

• 
  Manas Mahodaya (@manasmahoday) reported 7 minutes ago

  @Outlook i have a hotmail account and the old password is not accepting and when I am going through m2f 2 fact auth it is not working cannot change the password

• 
  N Rose (@NRose_N5) reported 12 minutes ago

  @tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 13 minutes ago

  @MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too

• 
  Heflin Elementary (@HeflinHounds) reported 18 minutes ago

  Reporting @Outlook outage.

• 
  Mister Kayne (@MisterKayne76) reported 18 minutes ago

  Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

• 
  Quantaforze (@QuantaforgeCorp) reported 18 minutes ago

  @Outlook Hi, I’m experiencing an issue with OTP detection in Outlook notifications. When I request a GitHub OTP, Outlook shows a “Copy OTP” option, but it only captures 6 digits, whereas GitHub OTPs sometimes contain 8 characters. This leads to incorrect copying and fail

• 
  Ross Barker (@RossBarker79) reported 19 minutes ago

  @Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues

• 
  Ali. Me (@AlisonWagstaff3) reported 23 minutes ago

  @Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too

• 
  johnr (@johnr1593426) reported 26 minutes ago

  @Outlook I can't login in my msn email ???

• 
  CryptoKong (@CryptoKong59483) reported 26 minutes ago

  How embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.

• 
  ⭐️💜Rachael 💜⭐️ (@Rachy_EJ) reported 28 minutes ago

  @MicrosoftHelps is outlook down my dad cant not log into his account on his phone or laptop telling him password is wrong when its not and it keeps asking him to sign in on the phone app @Outlook

• 
  HSM_81 (@1_hsm) reported 32 minutes ago

  @Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.

• 
  Griff (@Grifeweizen) reported 36 minutes ago

  @Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.

• 
  Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported 37 minutes ago

  @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

• 
  Cheekyman81 (@1_hsm) reported 38 minutes ago

  @Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me

• 
  HSM_81 (@1_hsm) reported 38 minutes ago

  @Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.

• 
  Dr. D. Akın (@DarcinAkin) reported 38 minutes ago

  @Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.

• 
  frostlord (@thefrostlord) reported 38 minutes ago

  @Outlook signing into Outlook and being told I have signed in too many times after putting in my CORRECT password. Then you are forced to change password. FIX IT UP MICROSOFT.

• 
  Lee Charters (@cheeckycharters) reported 41 minutes ago

  @Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.

• 
  Hey Its Burt (@josephburt) reported 43 minutes ago

  Probably not what @Microsoft /@Office want to hear... yeah can you remote in and fix the two @Outlook apps running. Sounds like you still can't make a stable OS ...

• 
  Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported 49 minutes ago

  @Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !

• 
  J.Howard (@jhowardsc) reported 49 minutes ago

  @MicrosoftHelps @Outlook ... so is it down or...??? Keeps crashing. Constantly.. yall ok over there?

• 
  Erin 🏳️‍⚧️ (@EliteErin21) reported 50 minutes ago

  @ShishirShelke1 @Microsoft @Outlook fix your product please

• 
  🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported 51 minutes ago

  Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft

• 
  JC Castañeda (@xJoeyxKnucklesx) reported 53 minutes ago

  @Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 55 minutes ago

  @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

• 
  Mary N-T (@MaryNT16) reported 56 minutes ago

  @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

• 
  Mahmoud Hilal (@gfx_mahmoud) reported 1 hour ago

  am facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !