Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Sign in	5 minutes ago
Saint Clairsville	Sign in	2 hours ago
Troy	Website Down	3 hours ago
Liverpool	Sign in	3 hours ago
Sains	Sign in	3 hours ago
Columbus	Website Down	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 8 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  alli. (@lovemesomeALLI) reported 8 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  MJ (@marifuenzalida) reported 11 minutes ago

  @hotmail @Outlook not working

• 
  Taz 泰秀樂 (@tazorack) reported 11 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Shardae (@Shardae_Shanice) reported 12 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  B. (@Drum_y) reported 15 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  onelove (@brummy1978) reported 19 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Simon Ward (@SimonJWard93) reported 21 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Bhavick Ricky Popat (@RickyPopat) reported 22 minutes ago

  @TBanton18 @Microsoft @Outlook What's the error message saying?

• 
  RAV3N9999 (@rav3n9999) reported 25 minutes ago

  @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

• 
  S 🇩🇿 (@LeYaoguai) reported 26 minutes ago

  @Outlook I’m having the 503. X FEServe error when trying to log in …

• 
  Shaz 🦋 (@soxxylady) reported 27 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  NewsMän (@KueddeR) reported 28 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  ✨ Laura ✨ (@Laura23WL) reported 35 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  Simon (@SimonFearing) reported 35 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  Dr. Vishal Kumar (@vkfzr) reported 38 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Mark Young (@2_youngy) reported 42 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Melanie Marler (@marlermelanie) reported 42 minutes ago

  @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

• 
  DE (@de111208) reported 46 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  Hakan (@Hakan1630386105) reported 47 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Yogee (@misteryogee) reported 49 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Erick Salas (@MEGAARICK) reported 50 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Kyle Davey (@KyleDavey86) reported 50 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Erick (@erickacevedor) reported 51 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Hakan (@Hakan1630386105) reported 51 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Simbaaa (@simoes_romeo) reported 54 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  Kal (@kaleighlynnnn) reported 54 minutes ago

  @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

• 
  alli. (@lovemesomeALLI) reported 56 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Julia Ullrich (@JuliaUllrich13) reported 59 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Geekhead (@itsgeekhead) reported 59 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is