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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 49% Sign in (49%)
  • 26% Errors (26%)
  • 25% Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
San Marcos Errors 2 hours ago
Phoenix Sign in 2 hours ago
Quito Errors 3 hours ago
Denver Sign in 4 hours ago
Naucalpan de Juárez Website Down 6 hours ago
Quito Sign in 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • blcdude1
    Brad (@blcdude1) reported

    I’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.

  • gmehaffy
    Gary Mehaffy (@gmehaffy) reported

    Is @Outlook down again? Having major issues on every device for hours

  • licenia
    Liz (@licenia) reported

    @Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??

  • TalpadySR
    Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported

    @Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !

  • TD2timeMVP
    Daniel Burapavong (@TD2timeMVP) reported from City of Atlanta, Georgia

    Tried the new Outlook app on Windows 11 for a few weeks and reverted back to classic cause of weird email formatting issues. In replies, my emails were returned all stretched out and looked out of whack. @Microsoft @Outlook @Windows

  • habitearth
    Habit.Earth (@habitearth) reported

    @Outlook You Suck. Why did I have to spend a ton of time troubleshooting your problems? I'm deleting you from my life.

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

  • JoeGeeky
    JoeGeeky (@JoeGeeky) reported

    @Microsoft @Outlook What's the point in sending 'Feedback' using the "Feedback Hub" if there are no answers and things don't get addressed? Myself and others have reported exploit issues in Outlook and other apps... and nothing... silence...

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

  • ramim_rifat_
    Ramim Rifat | Beehiiv Expert 🐝 (@ramim_rifat_) reported

    @aa1yea @beehiiv @Outlook it's a glitch! beehiiv is working on it

  • nkk8314
    nkk501 (@nkk8314) reported

    @Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification

  • realvishalraj
    Vishal raj (@realvishalraj) reported

    @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

  • Dean_Tonberry
    Dean Ashton (@Dean_Tonberry) reported

    @Outlook @Microsoft Let me back into my email I have had over 20+yrs with no problems you suddenly want to verify, for no reason that govt control. I never got locked out, compromised or illegal activity. It has been fine until now. You are helping to cause the problems this way.

  • lengafc
    Leng (@lengafc) reported

    @Outlook I am having a lot of issues singing in, please respond to my direct message

  • jcshuadixcn
    Joshua Dixon (@jcshuadixcn) reported

    @Microsoft365 @Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.

  • hameedkanz
    Hameedkanz (@hameedkanz) reported

    @ibn_wittig @Outlook @Live Sql server Yes.

  • cedrickrier
    Cédric Krier (@cedrickrier) reported

    @Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.

  • EliteErin21
    Erin 🏳️‍⚧️ (@EliteErin21) reported

    @ShishirShelke1 @Microsoft @Outlook fix your product please

  • faithedragon
    Fai (@faithedragon) reported

    @MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?

  • Lovegupta_
    Love Gupta (@Lovegupta_) reported

    @MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm

  • srijansen39
    Roni (@srijansen39) reported

    @Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this

  • xJoeyxKnucklesx
    JC Castañeda (@xJoeyxKnucklesx) reported

    @Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me

  • loisetwt
    sheenbean (@loisetwt) reported

    I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps

  • gscottoliver
    ScottO USA ISTJ I/III/IV/iv (@gscottoliver) reported

    I’m happy to see that @Outlook Online has corrected the issue of leaving Junk marked as unread when I move it to Deleted. Thanks!

  • gfx_mahmoud
    Mahmoud Hilal (@gfx_mahmoud) reported

    am facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !

  • LiamD21
    Liam Donoghue (@LiamD21) reported

    @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

  • axlzero666
    Old Man Axlzero (@axlzero666) reported

    @Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you

  • Joel94994231
    Joel (@Joel94994231) reported

    @Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up

  • mundosimulado
    Francis Bacon 🥓 (@mundosimulado) reported

    @Outlook It’s a real ****, the last Windows updates turn my laptop very slow and Outlook classic don’t work anymore. I demand refund a refund of my money.