Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (23%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Branford	Website Down	38 minutes ago
Valencia	Website Down	58 minutes ago
Millis	Sign in	1 hour ago
Airdrie	Sign in	2 hours ago
West Chester	Sign in	3 hours ago
Township of Abington	Sign in	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NEO_England (@NEO_England) reported 3 minutes ago

  @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

• 
  Christina B Juras (@chrissycee75) reported 6 minutes ago

  @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

• 
  Sheheryar Muhammad Khan (@sheheryarmkhan) reported 7 minutes ago

  The Outlook app is broken on the S24 Ultra. Can't really use it since a few days now... @Outlook @Microsoft

• 
  Sam McDonald (@wsmcd) reported 10 minutes ago

  @Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!

• 
  Jose Luis (@hellovaras) reported 14 minutes ago

  @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

• 
  ScottO USA ISTJ I/III/IV/iv (@gscottoliver) reported 15 minutes ago

  I’m happy to see that @Outlook Online has corrected the issue of leaving Junk marked as unread when I move it to Deleted. Thanks!

• 
  frostlord (@thefrostlord) reported 17 minutes ago

  @Outlook signing into Outlook and being told I have signed in too many times after putting in my CORRECT password. Then you are forced to change password. FIX IT UP MICROSOFT.

• 
  Chris Pred (@ChrisPred) reported 18 minutes ago

  @keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.

• 
  Camm2992 (@colinmurray92) reported 22 minutes ago

  @MicrosoftHelps @Outlook I can’t login to my outlook account and I can not find the live chat. Can someone please call me

• 
  Oluwanishola (@iam_Pacho) reported 23 minutes ago

  Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 25 minutes ago

  @Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team

• 
  Liam Donoghue (@LiamD21) reported 28 minutes ago

  @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

• 
  sarah (@SarahEmpson2) reported 30 minutes ago

  @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

• 
  Love Gupta (@Lovegupta_) reported 30 minutes ago

  @MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm

• 
  Andrew Hopkins (@F19ADH) reported 31 minutes ago

  I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

• 
  Joel (@Joel94994231) reported 32 minutes ago

  @mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans

• 
  rachel. (@ditz4baldie) reported 33 minutes ago

  @Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details

• 
  Heflin Elementary (@HeflinHounds) reported 34 minutes ago

  Reporting @Outlook outage.

• 
  Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported 34 minutes ago

  @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

• 
  Dana McKay (@danamckayradio) reported 34 minutes ago

  .@Outlook @Microsoft my co-worker and I are both having the same issue with Outlook on android. Email not refreshing.......

• 
  frostlord (@thefrostlord) reported 36 minutes ago

  @Outlook nice, you can’t sign even with the correct password now not even the owners of the email can sign in bravo @Outlook :(

• 
  Mary N-T (@MaryNT16) reported 39 minutes ago

  @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

• 
  Ali Haider (@SAH_HAIDER) reported 40 minutes ago

  @Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!

• 
  maybe: rockie/pops 🤠 (@gooddadgenes) reported 42 minutes ago

  it seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook

• 
  Rapp Ma (@Summer1812660) reported 44 minutes ago

  Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

• 
  Gary Mehaffy (@gmehaffy) reported 44 minutes ago

  Is @Outlook down again? Having major issues on every device for hours

• 
  Florian Bador (@florianbador) reported 44 minutes ago

  @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook

• 
  Monica Rangel (@MonicaLRangel) reported 45 minutes ago

  @Outlook Have been having issues with outlook all day today is there something going on?

• 
  Saddiq (@philly_lawdog) reported 53 minutes ago

  @Outlook Im having a real life issue with my outlook inbox thats bothering me

• 
  Bob (@Bob_of_Baghdad) reported 53 minutes ago

  @Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.