Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (49%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Metz	Errors	2 hours ago
Madrid	Sign in	2 hours ago
Alpharetta	Errors	4 hours ago
Grand Prairie	Errors	6 hours ago
Noisy-le-Grand	Sign in	7 hours ago
Weare	Sign in	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jose Luis (@hellovaras) reported 4 minutes ago

  @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

• 
  Fai (@faithedragon) reported 4 minutes ago

  @MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?

• 
  Mary N-T (@MaryNT16) reported 4 minutes ago

  @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

• 
  Sidhant Ranjan Shrivastava (@sidhantranjan) reported 5 minutes ago

  @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.

• 
  H_O_ward (@xbonz08) reported 5 minutes ago

  @Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.

• 
  🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported 7 minutes ago

  Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 8 minutes ago

  @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

• 
  Cindy Bisset (@bisset_cindy) reported 11 minutes ago

  @Outlook I think everyone who has a complaint about Microsoft (because I can not be the only one), and their lack of customer service and related productivity issues should get together and let’s Sue them. I have paid multiple times for this ****

• 
  Hameedkanz (@hameedkanz) reported 13 minutes ago

  @ibn_wittig @Outlook @Live Sql server Yes.

• 
  Nick ✨ (@njamess10) reported 16 minutes ago

  God, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.

• 
  Florian Bador (@florianbador) reported 19 minutes ago

  @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook

• 
  Cédric Krier (@cedrickrier) reported 20 minutes ago

  @Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.

• 
  Mrknavish 🇺🇸 (@Mr_Knavish) reported 22 minutes ago

  Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

• 
  Mental Masterpiece (@mentalmasterpie) reported 24 minutes ago

  their is a problem in outlook mail app, its automatically log out after some days @Outlook

• 
  Andrew Hopkins (@F19ADH) reported 29 minutes ago

  I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

• 
  M$. FIT (@1BOMBDIGGITYBOO) reported 32 minutes ago

  My reminders ain’t reminding. Fix it! @Outlook

• 
  Monica Rangel (@MonicaLRangel) reported 34 minutes ago

  @Outlook Have been having issues with outlook all day today is there something going on?

• 
  Daniel Burapavong (@TD2timeMVP) reported 35 minutes ago from City of Atlanta, Georgia

  Tried the new Outlook app on Windows 11 for a few weeks and reverted back to classic cause of weird email formatting issues. In replies, my emails were returned all stretched out and looked out of whack. @Microsoft @Outlook @Windows

• 
  Love Gupta (@Lovegupta_) reported 37 minutes ago

  @MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm

• 
  Erin 🏳️‍⚧️ (@EliteErin21) reported 38 minutes ago

  @ShishirShelke1 @Microsoft @Outlook fix your product please

• 
  Nayeem (@Nayeem_747) reported 38 minutes ago

  @Outlook My account is locked without any reason I tried to verify with phone number still it’s not working

• 
  NEO_England (@NEO_England) reported 44 minutes ago

  @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 45 minutes ago

  @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

• 
  Paul Richardson (@TechboyUK) reported 47 minutes ago

  That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

• 
  MissLola67 (@Lopa8765) reported 52 minutes ago

  @Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.

• 
  rem (@honeyzerogo) reported 56 minutes ago

  @gmail @Outlook Some of us have jobs. U need to fix this

• 
  Gary Mehaffy (@gmehaffy) reported 58 minutes ago

  Is @Outlook down again? Having major issues on every device for hours

• 
  Oluwanishola (@iam_Pacho) reported 58 minutes ago

  Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

• 
  Bob (@Bob_of_Baghdad) reported 60 minutes ago

  @Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.

• 
  Mark (@miningmark48) reported 1 hour ago

  Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.