Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Dublin	Website Down	31 minutes ago
Saint-Firmin	Sign in	2 hours ago
Leicester	Website Down	1 day ago
Figeac	Sign in	1 day ago
Leigh-on-Sea	Errors	1 day ago
Melbourne	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Hearns (@LHearns2) reported 5 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Hakan (@Hakan1630386105) reported 5 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Dee (@PlatinumEvents_) reported 8 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Inner Phoenix (@InnerPhoenix420) reported 10 minutes ago

  @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

• 
  Timothy Nichols (@nichols_ti28279) reported 13 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Craig (@cjl85718) reported 14 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  Dr. Vishal Kumar (@vkfzr) reported 20 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Wind 24 (@ayanconq) reported 20 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 21 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Ellie Harris (@ellieeeharris) reported 22 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Kelsey Goodwin (@kelseyg2010) reported 26 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Wildo Tango (@xx01010xxc) reported 27 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  TONY SANDERSON (@EMANONF1) reported 27 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  ATMOSARRISES (@XsinandtonicX) reported 28 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Ad Libitum (@JSokaza) reported 30 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  Ad Libitum (@JSokaza) reported 35 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Kelsey Goodwin (@kelseyg2010) reported 36 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Yogee (@misteryogee) reported 37 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  alli. (@lovemesomeALLI) reported 38 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  B. (@Drum_y) reported 39 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Nick B. (@ThisOldNick) reported 39 minutes ago

  @awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.

• 
  Gurjot S (@drewbiebertbh) reported 39 minutes ago

  @Outlook fix the issue pls

• 
  Lauren (@thevoidiscute) reported 41 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 44 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  alli. (@lovemesomeALLI) reported 45 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  cdkcy (@ekhcchi) reported 47 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  SusieBrien (@SusieBrien) reported 52 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Faisal 🔻 (@faisal9051911) reported 54 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  mesut (@mstsaydut) reported 1 hour ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Santanu Banerjee (@KolkataRsogolla) reported 1 hour ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail