Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (22%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Santurtzi	Sign in	1 day ago
Bilbao	Sign in	1 day ago
Bogotá	Errors	1 day ago
Paris	Sign in	2 days ago
San Martiniano	Sign in	2 days ago
Miami	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beer stein of the void (@beer_and_mtg) reported 3 minutes ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 5 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  Ad Libitum (@JSokaza) reported 7 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  Timothy Nichols (@nichols_ti28279) reported 8 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Leaves Ahead (@acetipped) reported 8 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  GUAL CYBR (@gual_cybr) reported 9 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  Seren Söyler (@soylerseren) reported 13 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  ATMOSARRISES (@XsinandtonicX) reported 15 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Prabhakar (@Prabhakar_Mahe) reported 15 minutes ago

  @Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently

• 
  Darren Richards (@DRichards25) reported 16 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 17 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 17 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  Souvik Mukherjee (@souvik610) reported 17 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Andrew (@andrewrdn463) reported 17 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  William (@dxgl_org) reported 18 minutes ago

  @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

• 
  Shoes (@J_Keith101) reported 23 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Jorge Marketer (@jorgemarketer) reported 33 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Kelsey Goodwin (@kelseyg2010) reported 34 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  JJ (@JJimisen) reported 36 minutes ago

  Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 43 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  jamie (@jammyzizzle) reported 49 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 51 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  onelove (@brummy1978) reported 52 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Jane Darling (@janeydarling1) reported 53 minutes ago

  @outlook down again? This is ridiculous

• 
  Kyle Davey (@KyleDavey86) reported 53 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Dodgy Anon (@DodgyAnon) reported 54 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Taz 泰秀樂 (@tazorack) reported 55 minutes ago

  @Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?

• 
  Alex 🌐 (@ajr_codes) reported 58 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  Chow (@smooth_93) reported 1 hour ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 1 hour ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.