Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (58%)
• Website Down (25%)
• Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
North Bay	Website Down	2 hours ago
Surrey	Sign in	2 hours ago
De Pere	Sign in	3 hours ago
Albuquerque	Sign in	3 hours ago
Shakopee	Sign in	4 hours ago
Saguenay	Website Down	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Hoffman (@AlexNBCMT) reported 4 minutes ago

  @Outlook has been down for 8 hours on a Monday. This is the journalism equivalent of getting ejected from a game.

• 
  Sparky (@Jouler8) reported 8 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Ian McKenna (@ianmckennaftrc) reported 8 minutes ago

  Hey @Microsoft I’m a big fan of voice recognition tech but why can you #VoiceAccess app not be moved on screen? It now blocks multiple key apps including @Outlook & @MicrosoftEdge this makes those much harder to use. Didn’t do this before. Can I suggest an urgent fix is needed

• 
  Dee (@PlatinumEvents_) reported 10 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Manash Boraa (@ManashPratimBo3) reported 12 minutes ago

  Hello @Outlook i am experiencing persistent issues with my Outlook account that are impacting my daily work Outgoing Emails are stuck or failing to send. Incoming Emails are heavily delayed and some are not being received at all Please resolve this urgently

• 
  Red Beard Real Estate (@HowardRoark90) reported 12 minutes ago

  Half my team can’t use their @Outlook, but half can 🤔 What gives, @Microsoft? Frustrating af 😖 Anyone else experiencing email issues today??

• 
  Charlie (@Charles2982708) reported 13 minutes ago

  @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

• 
  PY (@peteryanni) reported 14 minutes ago

  @Outlook Why remove Send Availability from the mobile app? It was one of the most useful features for scheduling on the go. Now the calendar button only creates events, and checking free times requires minimizing the draft or saving it just to switch tabs. Proposing 3–5 options has become a slow back-and-forth process.

• 
  Ad Libitum (@JSokaza) reported 16 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  Luis Carlos Diaz (@catire98) reported 23 minutes ago

  It seems that @Outlook is working again, but that email I sent right when it went down is nowhere to be found.

• 
  Rahimuddin (@mdrahiem) reported 27 minutes ago

  When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

• 
  April 🐭 (@1967Christian) reported 28 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  Abhishek bharti (@Abhishe99575126) reported 29 minutes ago

  @Outlook @MicrosoftHelps i am unable to login into my account due to OTP not coming and thus unable to login into my laptop as well kindly help.

• 
  Goying Postal Groyper (@GoyingPostal) reported 30 minutes ago

  @Outlook can you stupid ******* fix your Indian code?

• 
  JJ (@JJimisen) reported 31 minutes ago

  Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

• 
  Priscilla King (@5PriscillaKing) reported 32 minutes ago

  @Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.

• 
  Varun101 (@vroon101) reported 34 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Inner Phoenix (@InnerPhoenix420) reported 35 minutes ago

  @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

• 
  SkyBaum (@SkyBaum1) reported 37 minutes ago from City of Longwood, Florida

  @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

• 
  M Raj (@MrVeritas) reported 37 minutes ago

  Is anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.

• 
  None of These Candidates (@noneofthesecand) reported 38 minutes ago

  Trying to think of a way @Outlook or @MicrosoftHelps could be EVEN MORE retarded but I can't think of a way. You and your DEI hires just add spam calendar invites without even asking me... Then I can't use the app bc you want me to login with Outlook which is RETARDED because...

• 
  Hakan (@Hakan1630386105) reported 39 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Donna Adinolfi (@DonnaSpaGal) reported 44 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Luziel🐆🌾 (@Luzielvt) reported 47 minutes ago

  @Outlook I keep trying to contact you guys about an account I have on outlook that's brand new and I haven't put any info on it just a minecraft game and your ******* AI keeps bringing me to anywhere but an actual person to solve my problem. Can I get a representative?

• 
  Cédric Krier (@cedrickrier) reported 49 minutes ago

  And again broken outlook is rejecting our emails for no valid reason. **** YOU @Microsoft @Outlook

• 
  Seren Söyler (@soylerseren) reported 55 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Daniela (@danielacna) reported 56 minutes ago

  @Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?

• 
  Koku Baboni (@ko_baboni) reported 1 hour ago

  @Outlook, fix Outlook mobile!

• 
  SusieBrien (@SusieBrien) reported 1 hour ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Lombardigal (@WNlombardi) reported 1 hour ago

  @Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.