Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Mumbai	Website Down	3 hours ago
Noida	Sign in	4 hours ago
Rockwall	Sign in	9 hours ago
Paris	Sign in	15 hours ago
Montréal	Sign in	21 hours ago
Le Havre	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  eeeeeeee (@mattyhattycat) reported 7 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Asbjørn (@a_arknu) reported 7 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  Julia Ullrich (@JuliaUllrich13) reported 10 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Tanya Smith (@Tanyasmi) reported 11 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Dee (@PlatinumEvents_) reported 12 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 12 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  SkyBaum (@SkyBaum1) reported 19 minutes ago from City of Longwood, Florida

  @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

• 
  Lin (@LinzieM79) reported 21 minutes ago

  Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 24 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  CaribbeanCocktail♡ (@novella_ellaa) reported 26 minutes ago

  @Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 26 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  Luke Hearns (@LHearns2) reported 27 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Simbaaa (@simoes_romeo) reported 28 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  Taz 泰秀樂 (@tazorack) reported 31 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Andrew Pereira (@AndrewP204) reported 32 minutes ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  ✨ Laura ✨ (@Laura23WL) reported 32 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  Timothy Nichols (@nichols_ti28279) reported 36 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  RAV3N9999 (@rav3n9999) reported 49 minutes ago

  @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

• 
  Simon (@SimonFearing) reported 50 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  TONY SANDERSON (@EMANONF1) reported 50 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Alyse❤️ (@alyse3344) reported 50 minutes ago

  @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

• 
  Dar99 (@Dar8206) reported 52 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  paula atkinson (@xmckeallax) reported 54 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  Oktay (@OktayAykut1) reported 56 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  tortured hot girl department (@maaaaandyy) reported 56 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Kimberley Treece (@T25Kimi) reported 56 minutes ago

  Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

• 
  Timothy Nichols (@nichols_ti28279) reported 56 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  MJ (@marifuenzalida) reported 1 hour ago

  @Outlook not working !!!!!!!!!!!

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 1 hour ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  onelove (@brummy1978) reported 1 hour ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating