Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Telford	Sign in	44 minutes ago
London	Errors	13 hours ago
Valinhos	Website Down	15 hours ago
Pasto	Sign in	15 hours ago
London	Errors	18 hours ago
Épinal	Errors	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dee (@PlatinumEvents_) reported 3 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 4 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 4 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Zemen Berhe, PhD (@zemensberhe) reported 6 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Oktay (@OktayAykut1) reported 10 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Jgs (@Jgsbm5) reported 10 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Sparky (@Jouler8) reported 11 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Mark Young (@2_youngy) reported 21 minutes ago

  @Outlook your emails are still not working!

• 
  jamie (@jammyzizzle) reported 25 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  Markus Trezdziack (@m_trezdziack) reported 31 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  Faisal 🔻 (@faisal9051911) reported 33 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Mark Young (@2_youngy) reported 33 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Chow (@smooth_93) reported 34 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Shardae (@Shardae_Shanice) reported 37 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Leaves Ahead (@acetipped) reported 38 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  autumn 🍓 (@autumnisicy) reported 40 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  D🧚🏽 (@_preciousdee) reported 40 minutes ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  mesut (@mstsaydut) reported 43 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Jenny (@Rinatiic) reported 43 minutes ago

  @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

• 
  Simon (@SimonFearing) reported 44 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  LaubeQ (@LaubeQ28) reported 44 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  secret name (@dbfssecret) reported 44 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  cdkcy (@ekhcchi) reported 47 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  Andrew (@andrewrdn463) reported 47 minutes ago

  @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Timothy Nichols (@nichols_ti28279) reported 48 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Santanu Banerjee (@KolkataRsogolla) reported 50 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

• 
  maximus (@craigmaxmus) reported 51 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  Erick Salas (@MEGAARICK) reported 52 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Jimmy Fallon (@JimmyFal) reported 55 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  Mukund (@ibmindia2011) reported 57 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?