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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (61%)
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Website Down (22%)
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Errors (17%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kuala Lumpur |
Website Down | |
 Victoria |
Sign in | |
| Saint-Alexandre-de-Kamouraska |
Website Down | |
 Honolulu |
Sign in | |
| Everett |
Errors | |
 Newcastle upon Tyne |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria
(@centurygirl19) reported
@Outlook Thanks, but a bit confused - the update page you linked to says “We have not seen any further recurrence of the issue and our telemetry indicates that the service continues to remain healthy” which clearly isn’t the case as my Mail App continually asks me to reenter the password?
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Ryan Spooner
(@RyanSpooner14) reported
@Outlook On the Windows desktop Outlook client, please can you remove the block that prevents you adding two accounts with the same email address. It's a big issue and means I can't add my live on prem mailbox, and my testing Office 365 mailbox at the same time.
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charlene garner 💜
(@charlenegarner) reported
from
Bognor Regis, England
@Outlook please fix the issue with your app. It’s frustrating having to re sign in every day! Especially when a work email is attached to it as with covid a lot of people are working from home and have more than one email attached.
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RVAthleticsFan
(@traitken) reported
@Outlook what is wrong with you system it is running so slow. Could fix the damn thing?
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Ana Paola Azcarraga
(@AnaPAzcarraga) reported
@Graceoc1 @Outlook Did you solve the problem?? I have the same issue
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Frans
(@M4SM17CH) reported
@Outlook I'm having trouble receiving emails, been for a while. I'm past frustration, way beyond breaking point. Different day same issue. If not you it's @EAHelp, if not EA it's you. What's going on? Is anybody hearing my cries?
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Matthew
(@matthewwwwwh) reported
from
Ealing, England
@Outlook **** off asking me to re-enter my password for my hotmail account, it’s really ******* tedious. Why haven’t you fixed the issue yet?
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Richard C Law
(@inmaterichard) reported
@Outlook The issue is with the Mail app on my iPhone. Are you referring to the help and settings on iPhone?
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Lozz
(@__Lozzaa) reported
@Outlook having issues getting access to my account?? Tried to fill in the form to reset password but still not working?
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Samuel Ball*
(@Leumas_7_) reported
@Outlook i’m getting the error message email not authenticated on my iPhone about five times a day now. This is getting silly!
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Beto
(@albertooab) reported
@thurrott @Microsoft @Outlook Daily I have a lot of login attempts from Asian countries lol
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rocknrolla
(@JpunkRocknrolla) reported
@Outlook Having major issues accessing my email account
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Ryan Robinson
(@Ryan_LR) reported
@thurrott @Microsoft @Outlook I always find these tweets interesting. I don't remember the last time a phishing attack got through to me. My problem is always the opposite: legitimate mail being thrown to junk a couple times a week. Usually newsletters or other automated systems, but still legitimate.
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Darren phillips
(@phillipsdaz) reported
@em_darshan @Outlook I think it’s an iOS issue. Hopefully get an update soon to fix this.
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Jonathan Fisher
(@TheJFisher) reported
@MicrosoftHelps @Outlook Is there a shortcut to getting support for a product I purchased but can't use because of a product key issue?
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Sam Goodhand
(@SamGoodhand) reported
Has anybody actually broken it to @Outlook NHS mail that their “upgrade” has succeeded in turning an OK program into one of the clunkiest pieces of NHS IT shite seen in a generation? And let’s be clear - the competition is stiff.
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Pablo
(@ThePharaohsCat) reported
@dmealo @gmail @Outlook Hi Daniel, Did you use OAUTH to connect your Gmail in the Outlook app? Having trouble.
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Robin Brecher
(@rb1963j) reported
@Outlook Disappointed with failure of outlook to work properly on my phone which is causing an issue with my job. Waiting days for substantive help from MS. Every day delayed is more inconvenience and more work trouble. Why can I not get a clear, complete and concise answer?
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DM
(@LiamDMHunn) reported
@thurrott @Microsoft @Outlook Seems to be up and down. Have periods where it seems to catch everything (including one of their own emails) and then periods like now where nothing gets caught.
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Amadeus
(@wolfgangbey) reported
When are you going to fix the mobile outlook issue ? Its been 30 days its not working for gods sake ! @Outlook
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James Auman
(@jwckauman) reported
@thurrott @Microsoft @Outlook thanks. been wondering if Exchange Online would make sense for us (we use on-prem Exchange Server) and was worried that all this talk about MS dropping the ball included enterprise mail services.
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Martin Bock
(@martbock) reported
Hey @Outlook I cannot access your "Smart Network Data Services" anymore. After login, I get redirected to generic Microsoft account page. Your IP status API responds with "Bad Request" using my API key. Can anyone help please?
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The Mexican Fiesta
(@Damnnn_Daddy) reported
Got down to 10 emails. Took a quick 2 minute Twitter break, I look up and see 46 new emails.....from YESTERDAY. @Outlook COUNT YOUR DAYS. 🗣
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Juanito💥
(@tonijua__) reported
@Outlook I need to sign in my account but I can’t verify my identity. I need help
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chris floyd
(@mrchrisfloyd) reported
@iBolShe It’s not Apple. It’s @Outlook. Loads of people had these issues
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Katie Fyfe
(@katafaf) reported
@Outlook - my account has been hacked & I’ve lost all account access. The account recovery is not working and my contacts are being emailed malware links. How can I temp close the account? #urgent #hacked
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Dias Aisin
(@diaska) reported
@Outlook there is an issue with syncing of iCloud calendars on Outlook iOS (changes are stored locally, does not fetch / update). Any idea why?
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Dion Kubicki
(@Dion_Kubicki) reported
Any other iPhone users keep getting asked to re-enter their @Outlook passwords CONSTANTLY?! So annoying, please sort the issue out! #outlook
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Shecky (((Mike)))
(@SiliconShecky) reported
@thurrott @Microsoft @Outlook Been noticing more stuff getting through lately also. I have to wonder if some of the O365 issues over the past few months have cause them to weaken things as part of fixes and stabilization.
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BIG RASSCLART M
(@Malachizzle2) reported
@Jefe_SE @Outlook Yeah that shits broken! I stopped using it cos it used to just mess up just download outlook directly