Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (53%)
• Website Down (26%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Magdalena Contreras	Sign in	1 day ago
Sturgis	Errors	1 day ago
Ciudad Jardín	Sign in	2 days ago
Jojutla	Sign in	3 days ago
Jarny	Sign in	5 days ago
Aracaju	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M Raj (@MrVeritas) reported 3 minutes ago

  Is anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.

• 
  Erdem Pulcu (@ErdemPulcu) reported 6 minutes ago

  @Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??

• 
  daz. (@F1Daz_) reported 6 minutes ago

  @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

• 
  Tariq Ponir (@hyperactve) reported 7 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  Wind 24 (@ayanconq) reported 9 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Wildo Tango (@xx01010xxc) reported 16 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  Andrew Pereira (@AndrewP204) reported 18 minutes ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  jen (@JackalopePoop) reported 19 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  SpongeBob (@Jack_the_westi) reported 26 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  mesut (@mstsaydut) reported 27 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  🇺🇸ULTRAMAGANONJAB (@true4_red) reported 29 minutes ago

  @HindlesKitchen @Outlook When I used to use Apple, I didn't have as many issues, no where near as bad as the phishing I get on MS

• 
  TONY SANDERSON (@EMANONF1) reported 30 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  PY (@peteryanni) reported 31 minutes ago

  @Outlook Why remove Send Availability from the mobile app? It was one of the most useful features for scheduling on the go. Now the calendar button only creates events, and checking free times requires minimizing the draft or saving it just to switch tabs. Proposing 3–5 options has become a slow back-and-forth process.

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 33 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Prabhakar (@Prabhakar_Mahe) reported 35 minutes ago

  @Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently

• 
  Sahil (@TheCyberSahil) reported 36 minutes ago

  @Outlook how long would you take to resolve my issue ?

• 
  jamie (@jammyzizzle) reported 37 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  tortured hot girl department (@maaaaandyy) reported 39 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  The SuparUser (@suparuser) reported 43 minutes ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  Kyle Davey (@KyleDavey86) reported 45 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Abhishek bharti (@Abhishe99575126) reported 46 minutes ago

  @Outlook @MicrosoftHelps i am unable to login into my account due to OTP not coming and thus unable to login into my laptop as well kindly help.

• 
  Dr. Vishal Kumar (@vkfzr) reported 47 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Andrew (@andrewrdn463) reported 48 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Seren Söyler (@soylerseren) reported 53 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Koku Baboni (@ko_baboni) reported 59 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Taz 泰秀樂 (@tazorack) reported 59 minutes ago

  @Outlook the new Outlook desktop app needs to go back to the drawing board. It is terrible and does not work as it should. Ya need to build a Native App and not all these web apps with terrible function. This and @MicrosoftTeams new desktop app are bad.

• 
  Alfie (artist) (@HeadpatForRamen) reported 1 hour ago

  @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

• 
  Sedal Gürses (@sgg1903) reported 1 hour ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Greeny (@GreenDJ1) reported 1 hour ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  Donna Adinolfi (@DonnaSpaGal) reported 1 hour ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔