Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Errors (15%)
• Website Down (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	6 hours ago
Martinsville	Errors	7 hours ago
Sydney	Sign in	9 hours ago
West Warwick	Errors	20 hours ago
Montréal	Sign in	22 hours ago
Asnières-sur-Seine	Website Down	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ellie Harris (@ellieeeharris) reported 7 seconds ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  LaubeQ (@LaubeQ28) reported 9 seconds ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Oktay (@OktayAykut1) reported 58 seconds ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  Max (@Dobbie_88) reported 3 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Tech With Taylor (@TechWTaylor) reported 9 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Charlie (@Charles2982708) reported 10 minutes ago

  @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

• 
  paula atkinson (@xmckeallax) reported 14 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  Sreeni (@sree9819) reported 15 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  Bex (@rebecca_dray_) reported 15 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  John Alex (@mgrjohnalex) reported 20 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  tortured hot girl department (@maaaaandyy) reported 21 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  NewsMän (@KueddeR) reported 23 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  Luke Hearns (@LHearns2) reported 24 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Kelsey Goodwin (@kelseyg2010) reported 27 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Gurjot S (@drewbiebertbh) reported 29 minutes ago

  @Outlook fix the issue pls

• 
  Faisal 🔻 (@faisal9051911) reported 29 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Nicky Cowell (@NickyCowell) reported 32 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Santanu Banerjee (@KolkataRsogolla) reported 32 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

• 
  Andrew (@andrewrdn463) reported 37 minutes ago

  @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Bhavick Ricky Popat (@RickyPopat) reported 38 minutes ago

  @TBanton18 @Microsoft @Outlook What's the error message saying?

• 
  Yogee (@misteryogee) reported 42 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Ms.Tab00 (@MsTab00) reported 48 minutes ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  Katlego Makgaila (@Katlego_Mack) reported 49 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  MJ (@marifuenzalida) reported 50 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  MKM (@MKFrainMaria) reported 54 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Koku Baboni (@ko_baboni) reported 58 minutes ago

  @Outlook, fix Outlook mobile!

• 
  ATMOSARRISES (@XsinandtonicX) reported 58 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Beer stein of the void (@beer_and_mtg) reported 59 minutes ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  K2 (@whatbluecheck) reported 59 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  alli. (@lovemesomeALLI) reported 59 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****