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Outlook.com

Outlook.com status: access issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 68% Sign in (68%)
  • 16% Errors (16%)
  • 16% Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Parkland Errors 6 hours ago
Jackson Website Down 12 hours ago
Scottsdale Sign in 12 hours ago
Weston-super-Mare Errors 14 hours ago
Philadelphia Errors 14 hours ago
Liverpool Sign in 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • KitOldfield
    Kit Oldfield (@KitOldfield) reported

    @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook I'm having the same issue! 21 years too!

  • Mbratz123
    Monika Mullins (@Mbratz123) reported

    Not realizing @Microsoft @Outlook was down it made me verify like 20 times on my iPhone today

  • mgrjohnalex
    John Alex (@mgrjohnalex) reported

    @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.

  • T25Kimi
    Kimberley Treece (@T25Kimi) reported

    Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

  • UNCgirl99
    Carrie (@UNCgirl99) reported

    @Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.

  • OceaniaRm101
    Winston Smith (@OceaniaRm101) reported

    @Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook Email still down here in the UK. How can I work like this?

  • simoes_romeo
    Simbaaa (@simoes_romeo) reported

    @cjl85718 @Outlook did resolve the problem? I have the same issuee.

  • tazorack
    Taz 泰秀樂 (@tazorack) reported

    @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

  • ThisIsLizMK
    Liz 🇺🇸 (@ThisIsLizMK) reported

    @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

  • eloisecampbel45
    eloise (@eloisecampbel45) reported

    @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

  • DodgyAnon
    Dodgy Anon (@DodgyAnon) reported

    @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

  • thevoidiscute
    Lauren (@thevoidiscute) reported

    Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • marifuenzalida
    MJ (@marifuenzalida) reported

    @hotmail @Outlook not working

  • Tanyasmi
    Tanya Smith (@Tanyasmi) reported

    @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

  • LHearns2
    Luke Hearns (@LHearns2) reported

    @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

  • PlatinumEvents_
    Dee (@PlatinumEvents_) reported

    @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

  • DaveShreeve
    Dave Shreeve (@DaveShreeve) reported

    @Outlook Email is still not working. Come on.

  • Dar8206
    Dar99 (@Dar8206) reported

    @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • LinzieM79
    Lin (@LinzieM79) reported

    Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

  • SimonFearing
    Simon (@SimonFearing) reported

    @Outlook could somebody help me with signing in to email problems plz

  • T25Kimi
    Kimberley Treece (@T25Kimi) reported

    I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

  • misteryogee
    Yogee (@misteryogee) reported

    My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

  • JacobAMcClellan
    Jacob McClellan (@JacobAMcClellan) reported

    @Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.

  • SAsportshonk
    KEN IN SA (@SAsportshonk) reported

    @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏