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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 49% Sign in (49%)
  • 26% Errors (26%)
  • 25% Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Metz Errors 2 hours ago
Madrid Sign in 2 hours ago
Alpharetta Errors 4 hours ago
Grand Prairie Errors 6 hours ago
Noisy-le-Grand Sign in 7 hours ago
Weare Sign in 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • hellovaras
    Jose Luis (@hellovaras) reported

    @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

  • faithedragon
    Fai (@faithedragon) reported

    @MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?

  • MaryNT16
    Mary N-T (@MaryNT16) reported

    @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

  • sidhantranjan
    Sidhant Ranjan Shrivastava (@sidhantranjan) reported

    @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.

  • xbonz08
    H_O_ward (@xbonz08) reported

    @Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.

  • zafraana86
    🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported

    Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

  • bisset_cindy
    Cindy Bisset (@bisset_cindy) reported

    @Outlook I think everyone who has a complaint about Microsoft (because I can not be the only one), and their lack of customer service and related productivity issues should get together and let’s Sue them. I have paid multiple times for this ****

  • hameedkanz
    Hameedkanz (@hameedkanz) reported

    @ibn_wittig @Outlook @Live Sql server Yes.

  • njamess10
    Nick ✨ (@njamess10) reported

    God, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.

  • florianbador
    Florian Bador (@florianbador) reported

    @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook

  • cedrickrier
    Cédric Krier (@cedrickrier) reported

    @Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.

  • Mr_Knavish
    Mrknavish 🇺🇸 (@Mr_Knavish) reported

    Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

  • mentalmasterpie
    Mental Masterpiece (@mentalmasterpie) reported

    their is a problem in outlook mail app, its automatically log out after some days @Outlook

  • F19ADH
    Andrew Hopkins (@F19ADH) reported

    I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

  • 1BOMBDIGGITYBOO
    M$. FIT (@1BOMBDIGGITYBOO) reported

    My reminders ain’t reminding. Fix it! @Outlook

  • MonicaLRangel
    Monica Rangel (@MonicaLRangel) reported

    @Outlook Have been having issues with outlook all day today is there something going on?

  • TD2timeMVP
    Daniel Burapavong (@TD2timeMVP) reported from City of Atlanta, Georgia

    Tried the new Outlook app on Windows 11 for a few weeks and reverted back to classic cause of weird email formatting issues. In replies, my emails were returned all stretched out and looked out of whack. @Microsoft @Outlook @Windows

  • Lovegupta_
    Love Gupta (@Lovegupta_) reported

    @MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm

  • EliteErin21
    Erin 🏳️‍⚧️ (@EliteErin21) reported

    @ShishirShelke1 @Microsoft @Outlook fix your product please

  • Nayeem_747
    Nayeem (@Nayeem_747) reported

    @Outlook My account is locked without any reason I tried to verify with phone number still it’s not working

  • NEO_England
    NEO_England (@NEO_England) reported

    @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

  • TechboyUK
    Paul Richardson (@TechboyUK) reported

    That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

  • Lopa8765
    MissLola67 (@Lopa8765) reported

    @Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.

  • honeyzerogo
    rem (@honeyzerogo) reported

    @gmail @Outlook Some of us have jobs. U need to fix this

  • gmehaffy
    Gary Mehaffy (@gmehaffy) reported

    Is @Outlook down again? Having major issues on every device for hours

  • iam_Pacho
    Oluwanishola (@iam_Pacho) reported

    Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

  • Bob_of_Baghdad
    Bob (@Bob_of_Baghdad) reported

    @Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.

  • miningmark48
    Mark (@miningmark48) reported

    Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.