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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 57% Sign in (57%)
  • 25% Website Down (25%)
  • 18% Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Evanston Errors 2 hours ago
Philadelphia Sign in 2 hours ago
Cannes Errors 10 hours ago
San Luis Potosí Errors 16 hours ago
Quito Sign in 22 hours ago
Jundiaí Errors 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • HeadpatForRamen
    Alfie (artist) (@HeadpatForRamen) reported

    @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

  • KrisWorkLife
    🚀K.R.I.S. (@KrisWorkLife) reported

    Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

  • kirk202020
    why (@kirk202020) reported

    @sumit_c @Outlook I just want to sign in and get my emails ffs

  • CoachWane
    Thee Wane (@CoachWane) reported

    @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

  • nichols_ti28279
    Timothy Nichols (@nichols_ti28279) reported

    @rossiantony46 @Outlook Volan_xyber can fix this.

  • GrayElgin
    Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported

    Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

  • BBeav_8
    BBeav-8 (@BBeav_8) reported

    Weird @Microsoft #outage today. I can’t access @Outlook at all, but some of my coworkers can, but some of their apps don’t work. I am truthfully in the “this really sucks” category. Have things to do.

  • EricNelson777
    Eric Nelson (@EricNelson777) reported

    @Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!

  • v1krams
    Vikram (@v1krams) reported

    @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

  • brummy1978
    onelove (@brummy1978) reported

    @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

  • 5PriscillaKing
    Priscilla King (@5PriscillaKing) reported

    @Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.

  • Jose_Balle
    Jose Ballesteros (@Jose_Balle) reported

    Is it just me or is @Outlook email down today?

  • _Arabian_
    Human Fairy 🦋✨ (@_Arabian_) reported

    @Outlook I literally do not have time for this. Please, please, please fix this

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • LoPrestiJessica
    Jessica LoPresti 🦋 (@LoPrestiJessica) reported

    @Outlook I am going on day 2 of tech issues with outlook. It is now affecting my job and my communication with clients. Is there an ETA on when this issue will be resolved?!

  • MEGAARICK
    Erick Salas (@MEGAARICK) reported

    Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

  • smooth_93
    Chow (@smooth_93) reported

    .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

  • osman_cetin
    osman (@osman_cetin) reported

    @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

  • JSokaza
    Ad Libitum (@JSokaza) reported

    @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

  • WNlombardi
    Lombardigal (@WNlombardi) reported

    @Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.

  • asrinsenemoglu
    Asrın Senemoğlu (@asrinsenemoglu) reported

    My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

  • adultcrybaby
    Rant Man (@adultcrybaby) reported

    @Office @Outlook Worlds largest Email client and cannot fix POP IMAP which even Ai cannot fix. If anyone believes Ai is next frontier for Microsoft, No its fixing basic email configuration and servers. Failed at everything and Pain customers can't get out of..Shame

  • danielacna
    Daniela (@danielacna) reported

    @Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?

  • _sumitdh
    Sumit (@_sumitdh) reported

    @culturedpearl47 @Outlook Can you share a screenshot of the error?

  • F1Daz_
    daz. (@F1Daz_) reported

    @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

  • catire98
    Luis Carlos Diaz (@catire98) reported

    It seems that @Outlook is working again, but that email I sent right when it went down is nowhere to be found.

  • cesarzj
    Sunshine Goodfellow (@cesarzj) reported

    Services from @Outlook @Microsoft365 are currently down...

  • nongngumnaruk
    งั่มโม่มาแล้วค้าบ (@nongngumnaruk) reported

    why my outlook is not working?????? @Outlook

  • GoyingPostal
    Goying Postal Groyper (@GoyingPostal) reported

    @Outlook can you stupid ******* fix your Indian code?

  • GreenDJ1
    Greeny (@GreenDJ1) reported

    @Outlook having problems with my account. The hassle to log in is a joke. Looking for help