Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Melbourne	Sign in	1 hour ago
Elba	Sign in	2 hours ago
Bogotá	Sign in	9 hours ago
Quito	Sign in	9 hours ago
Quito	Sign in	11 hours ago
Madrid	Sign in	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BennyTheJet✈️ (@bennythejet_55) reported 4 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  Shaz 🦋 (@soxxylady) reported 6 minutes ago

  @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

• 
  Leidiana Rahn (@leidianamarque1) reported 6 minutes ago

  @Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 7 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  Bex (@rebecca_dray_) reported 7 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Kal (@kaleighlynnnn) reported 10 minutes ago

  @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

• 
  Leaves Ahead (@acetipped) reported 10 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Gemma Collins (@Gem83Col) reported 14 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Ms.Tab00 (@MsTab00) reported 15 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Shaz 🦋 (@soxxylady) reported 15 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  Leila ✨🇦🇷 11/11 (@lilila1993) reported 16 minutes ago

  @Outlook how much longer will the system be down? is has been more than 12 hours.

• 
  Tanya Smith (@Tanyasmi) reported 16 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Jgs (@Jgsbm5) reported 17 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  Wild (@Wildlvl) reported 17 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  Taz 泰秀樂 (@tazorack) reported 19 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported 20 minutes ago

  would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook

• 
  Bhavick Ricky Popat (@RickyPopat) reported 22 minutes ago

  @TBanton18 @Microsoft @Outlook What's the error message saying?

• 
  Greggy Ramone (@GreggyRamone) reported 25 minutes ago

  @heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.

• 
  alli. (@lovemesomeALLI) reported 26 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  B. (@Drum_y) reported 27 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  alli. (@lovemesomeALLI) reported 32 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  eeeeeeee (@mattyhattycat) reported 32 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  RAV3N9999 (@rav3n9999) reported 43 minutes ago

  @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

• 
  Faisal 🔻 (@faisal9051911) reported 46 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Lauren (@thevoidiscute) reported 49 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 50 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 50 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Julia Ullrich (@JuliaUllrich13) reported 51 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Gurjot S (@drewbiebertbh) reported 59 minutes ago

  @Outlook fix the issue pls

• 
  Simon (@SimonFearing) reported 60 minutes ago

  @Outlook could somebody help me with signing in to email problems plz