Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 02/16/2026 05:10

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (53%)

    Sign in (53%)

  2. Website Down (25%)

    Website Down (25%)

  3. Errors (22%)

    Errors (22%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SwitzerlandZürich Errors
FranceChampagney Sign in
BelgiumLouvain-la-Neuve Website Down
United KingdomExeter Sign in
United KingdomBexhill-on-Sea Website Down
United StatesWaikoloa Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • xenom0rph09 Xenomorph (@xenom0rph09) reported

    @Outlook myself and others have started to get junk email start to come into inbox instead of junk folder this morning! This includes emails on junk list. Please fix!

  • CarlLaverick Carlos (@CarlLaverick) reported

    @theIngleSmarts @Outlook Same problem. I’m getting bombarded with junk emails from PayPal

  • DonnaMarie0103 Donna-Marie (@DonnaMarie0103) reported

    Is there some issue with @Outlook because the spam filters aren't picking up anything and my inbox is suddenly filled with so many spam emails?!?! 🤬

  • reaktor_field ReaktorField (@reaktor_field) reported

    Great. I think your blocking and junk mail rules for #Outlook are broken, again, #Microsoft. Got three obvious spam mail appearing in my main Inbox and not in the Junk folder. Maybe you shouldn't have fired so many people that could fix this. @Microsoft @Outlook

  • Arkthus Arkthus Emberwood 🦅 (@Arkthus) reported

    @Outlook is there a problem? I've always set up my mail so that only whitelisted domains get into my Inbox, everything else is sent to spam. This morning, I get spam in my inbox from domains that are not whitelisted, what is going on?

  • LooseBall00n nige ki (@LooseBall00n) reported

    @MicrosoftHelps Hello thanks for reaching out, a quick Twitter search of hotmail junk and I see lots of people with the same issue, so something happening on the @Outlook spam filter

  • Christi79301934 ChrissiR (@Christi79301934) reported

    @Outlook seems there is a problem and I’m not the only one affected-my junk mail is now appearing in my inbox…how come?

  • 5ussexgirl 5ussexnolonger (@5ussexgirl) reported

    @Outlook sort out the junk folder issue.

  • tinzunza TIO (@tinzunza) reported

    @theIngleSmarts @Outlook Me too. Many people having the same problem

  • tinzunza TIO (@tinzunza) reported

    @Outlook spam filter is down? Lots of junk emails straight to the inbox.

  • varl49 David Varley 🇮🇪 🇫🇷 (@varl49) reported

    @Outlook Junk filter not working anymore, why s this

  • carnage_sb Scotty Cormack (@carnage_sb) reported

    @Outlook @MicrosoftHelps is there a fix coming for all the junk emails coming into our inboxes all of a sudden. It’s making outlook nearly unusable

  • rickespada Rick Espada 🇵🇷🤓 (@rickespada) reported

    Damn @Outlook spam filters broke down?

  • RichardAdam88 Richard Adam (@RichardAdam88) reported

    @philofthemoore @Outlook Same problem here @Outlook

  • basterwee Bas Terwee (@basterwee) reported

    He @Outlook and @MicrosoftHelps, since this morning my spam filter is not working in Outlook. Everything is send to my inbox. Any known issues?!

  • antoniobrunorod Antonio Bruno (@antoniobrunorod) reported

    @philofthemoore @Outlook Same problem here, it started this morning.

  • ralphnotralph Ralph Chips (@ralphnotralph) reported

    Time to migrate away from @Outlook. Being bombarded with junk when I'm trying to work is worse than a service outage.

  • James_M_South JimBobSquarePants 🇺🇦 (@James_M_South) reported

    Hey @Outlook can you please fix your junk mail filters. I’ve been getting tons of junk in my inbox the last few hours.

  • appsecuk David Archer (@appsecuk) reported

    @Outlook your exclusive inbox junk filters are broken 🎣🎣🎣

  • ALX_KEN Alex Kenji (@ALX_KEN) reported

    My @Outlook suddenly started throwing every incoming email in my normal INBOX. I didn’t change anything. Anybody else with the same issue? I had a strict filter setting of allowing only registered email addresses into my Inbox. @CNET is this common?

  • pseudokings the pseudokings (@pseudokings) reported

    .@Outlook someone want to fix whatever BS is going on where all of the junk mail I get sent is ending up in my inbox? Infuriating.

  • FatalPuls3 FatalPuls3 (@FatalPuls3) reported

    Looks like @Microsoft @outlook dot comes spam system is "down" cause I am getting all spam emails in my inbox.

  • KathrynOttway Kathryn (@KathrynOttway) reported

    Anyone else having issues with the junk filter on @outlook not working? Every now and then the filter to only deliver to my inbox from known senders seems to switch off leaving me inundated with spam

  • victoria_a_mc Trixie Beresford 💙 (@victoria_a_mc) reported

    @Outlook @MicrosoftHelps Please fix your spam filter. Multiple people have reported and you said engineers were aware and working on it 5 days ago. Reporting isn’t helping and the report and block function isn’t available in the email anymore.

  • TomMaxwell11 Tom Maxwell (@TomMaxwell11) reported

    @MicrosoftHelps What’s going on with @Outlook at the moment? All the rubbish that normally goes in my Junk Mail folder is landing in my Inbox. And it’s not just me, other people I know are having the same problem. For heaven’s sake sort it out!

  • theIngleSmarts Stu (@theIngleSmarts) reported

    @Outlook is the hotmail junk mail filter down. Receiving junk mail in my inbox all of a sudden and my inbox is set to exclusive so all mail goes to junk unless on my safe list.

  • ErikSchierboom Erik Schierboom (@ErikSchierboom) reported

    @reaktor_field @Microsoft @Outlook I have the same problem 😕

  • remybergsma Remy Bergsma (@remybergsma) reported

    Looks like @Outlook.com's spam filters are not working correctly anymore. Plenty of gambling and other clear spam emails landing directly in inbox. Anyone else noticed this?

  • tasyahodges Tasya Hodges (@tasyahodges) reported

    @_pioneer69_ @Outlook I’m having the same problem

  • SpriteXP ZippyV (@SpriteXP) reported

    @theIngleSmarts @Outlook Same problem. I tried looking for the Exclusive option in settings and I can't find it anymore. Did they remove it?