Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (22%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Santa Monica	Sign in	8 hours ago
Waxhaw	Website Down	9 hours ago
Liverpool	Sign in	12 hours ago
Liverpool	Sign in	12 hours ago
Madrid	Sign in	13 hours ago
Milton Keynes	Sign in	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz (@licenia) reported 4 minutes ago

  @Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??

• 
  Vishal raj (@realvishalraj) reported 5 minutes ago

  @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

• 
  delicia (@deliciaMP4) reported 7 minutes ago

  @Outlook a move up/move down feature isn’t that hard surely

• 
  Cindy Bisset (@bisset_cindy) reported 9 minutes ago

  @Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********

• 
  Matthew Tomkins (@MattTomkins8) reported 9 minutes ago

  @Outlook your customer support is the worst I've ever experienced.. Trying to sort a problem for the last 4 hours, spoke to 3 different agents, and gotten nowhere.

• 
  Cheekyman81 (@1_hsm) reported 11 minutes ago

  @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.

• 
  🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported 11 minutes ago

  Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft

• 
  Ali. Me (@AlisonWagstaff3) reported 11 minutes ago

  @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

• 
  HSM_81 (@1_hsm) reported 23 minutes ago

  @Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.

• 
  Dwight Young (@TheDwightYoung) reported 23 minutes ago

  @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

• 
  C.C. (@CCAC968) reported 24 minutes ago

  @Outlook my company emails are delayed how do I fix it? There three people whose emails are delayed

• 
  Dana McKay (@danamckayradio) reported 25 minutes ago

  .@Outlook @Microsoft my co-worker and I are both having the same issue with Outlook on android. Email not refreshing.......

• 
  Fred (@ch1vat0n) reported 26 minutes ago

  @claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?

• 
  Mark (@miningmark48) reported 28 minutes ago

  Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.

• 
  sheenbean (@loisetwt) reported 29 minutes ago

  I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps

• 
  Roni (@srijansen39) reported 33 minutes ago

  @Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this

• 
  Ron (@RonPipes) reported 35 minutes ago

  @Outlook Fix it please . 💔#EX1255397

• 
  Taz 泰秀樂 (@tazorack) reported 35 minutes ago

  @Outlook @MicrosoftHelps Outlook is awful. Using the other verification purposes are not working. Garbage system. Fix it.

• 
  Betsy Robinson (@betsyjulia) reported 37 minutes ago

  @Outlook HELP! I cannot sign in to Outlook. It's permanently marked closed because of too many attempts with wrong password. When I try to change password, my 2nd verification cell phone attempt gets "this method is not available." I cannot find help anywhere.

• 
  Erin 🏳️‍⚧️ (@EliteErin21) reported 40 minutes ago

  @ShishirShelke1 @Microsoft @Outlook fix your product please

• 
  Rylee Foxx Photography 🦊📸 (@Rylee_Foxx) reported 40 minutes ago

  Is @Outlook down or something because I can't access emails, deleted the app, downloaded again and now I can't even log in 🤔

• 
  Mental Masterpiece (@mentalmasterpie) reported 43 minutes ago

  their is a problem in outlook mail app, its automatically log out after some days @Outlook

• 
  gee spang (@spangger) reported 43 minutes ago

  @Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage

• 
  rachel. (@ditz4baldie) reported 46 minutes ago

  @Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details

• 
  Monica Rangel (@MonicaLRangel) reported 48 minutes ago

  @Outlook Have been having issues with outlook all day today is there something going on?

• 
  Anathema🇵🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dyslogix) reported 54 minutes ago

  Microslop, fix your damn email ..... wtf @Outlook

• 
  Joe Fairbanks 🇮🇱 (@pasadena792) reported 55 minutes ago

  @stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.

• 
  Citizen of Realville (@JeffWhalen989) reported 55 minutes ago

  @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

• 
  Richard Gozinya (@browneye_winker) reported 1 hour ago

  @Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.

• 
  Jack (@JackBadapdos21) reported 1 hour ago

  @Outlook I'm having issues accessing my emails on the Outlook app for Android. It works on my old phone but not my Samsung galaxy S25...