Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Billings	Sign in	59 minutes ago
Paris	Errors	1 hour ago
Ciudad General Escobedo	Website Down	1 hour ago
Evanston	Errors	2 hours ago
Gap	Website Down	3 hours ago
Paris	Errors	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicky Cowell (@NickyCowell) reported 5 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Wind 24 (@ayanconq) reported 5 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Jane Darling (@janeydarling1) reported 5 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  Dean (@dwpilgrim) reported 5 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  Luke Hearns (@LHearns2) reported 5 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Han. (@HanaJohnson92) reported 15 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  April Rose 🇨🇦🌹 (@April__Rose__) reported 15 minutes ago

  @MSFT365Status so no fix? You people done for the work day?! @Microsoft @Outlook #Microsoft

• 
  Chris Walker (@Cwalker6033) reported 26 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  GUAL CYBR (@gual_cybr) reported 34 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  TONY SANDERSON (@EMANONF1) reported 35 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Leila ✨🇦🇷 11/11 (@lilila1993) reported 36 minutes ago

  @Outlook how much longer will the system be down? is has been more than 12 hours.

• 
  rhiannon ☕️ (@rhimckinley) reported 39 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  tortured hot girl department (@maaaaandyy) reported 39 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  Jane Darling (@janeydarling1) reported 41 minutes ago

  @outlook down again? This is ridiculous

• 
  Sreeni (@sree9819) reported 41 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 43 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  tortured hot girl department (@maaaaandyy) reported 44 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Brett Paddock (@Brett_Paddock) reported 44 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  Ellie Harris (@ellieeeharris) reported 44 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Luke Hearns (@LHearns2) reported 45 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Geekhead (@itsgeekhead) reported 48 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  Shoes (@J_Keith101) reported 53 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Tariq Ponir (@hyperactve) reported 53 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  Max (@Dobbie_88) reported 60 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 1 hour ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  Justagirlxo (@Justagirlx6293) reported 1 hour ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  Dr. Vishal Kumar (@vkfzr) reported 1 hour ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  KEN IN SA (@SAsportshonk) reported 1 hour ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Darren Richards (@DRichards25) reported 1 hour ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  ✨ Laura ✨ (@Laura23WL) reported 1 hour ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.