Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 28: Problems at Outlook.com
Outlook.com is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (64%)
- Website Down (18%)
- Errors (17%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 1 minute ago |
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Errors | 2 minutes ago |
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Sign in | 3 minutes ago |
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Sign in | 3 minutes ago |
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Sign in | 6 minutes ago |
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Website Down | 8 minutes ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Seren Söyler (@soylerseren) reported@Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.
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Wild (@Wildlvl) reported@Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT
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TLB (@TLB_TLB21) reported@Outlook ur servers are down fix ur ****
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Kit Oldfield (@KitOldfield) reported@Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise
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⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported@Outlook hey a whole day and we still cant log in with iphone. fix your ****.
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DJ Wolf (@TheWolfsWolfden) reported@Outlook i have been unable to get a hold through to my emails.For the last few days, my business and my personal and it seems microsoft doesn't give a **** because they won't connect me to a live person to give me support with this issue. Now they are costing my business money.
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Märÿ🤙🏻 (@maryedwards918) reportedIs @outlook still not working for everyone else?
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reportedI wish @Microsoft @Outlook would fix this issue it’s been down all day! I have numbers in my contacts but no names due to their numbers being saved on my email account with outlook. Its annoying as ****
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Greggy Ramone (@GreggyRamone) reported@lovemesomeALLI @Outlook The app won’t let you login with your other email account?
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🔶Martin Goss🔶 (@MartinGossCol) reported@Outlook terrible lack of support for a paying customer. How do I get to speak to a human being please? Seems absolutely useless support.
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Dani.🇻🇪 (@daniperdomo92) reported@Outlook @Microsoft @MicrosoftHelps Im Still struggling to regain access to my Hotmail account. Recovery forms still not working.. 2/3 months and counting… i have evidence that I'm the legit owner
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José Ramón (@ramixbucks) reported@jthanMoura @AppleSupport @Outlook This is not about iOS or iPhone, outlook’s service is down for everyone.
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Jgs (@Jgsbm5) reported@Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!
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Patti Sharpless (@Busymom142) reported@Outlook I have been having issues today trying to log in to my account. Keeps telling me I have tried too many times and even to send code to another email address is not working. Are there issues.
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Mister Mack (@the_mister_mack) reportedIs @Outlook mail down? None of my account including work are loading.
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Soph (@feeenickss) reported@Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!
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moc (@malikonchain) reportedIs @Outlook having problems? I have been logged off on all my accounts
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Elaine Hughes (@ElaineH2015) reported@Outlook how about fixing the issue with email accounts. At least 8 hours not working.
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Dani.🇻🇪 (@daniperdomo92) reported@Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me
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Asbjørn (@a_arknu) reported@davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...
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CaribbeanCocktail♡ (@novella_ellaa) reported@Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please
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Ofelia lizcano (@Ofelializc12198) reported@Outlook have had my Hotmail for like 20 years and now I can’t get in. I hate the world we live in where I can’t just talk to someone and solve the problem. Literally everything is useless for support. Companies don’t care to help you anymore.
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Jersey (@jerseyish) reported@Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****
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Helen Clare (@HelenClarex) reported@Outlook haven’t been able to log in to my email on iPhone or desktop. Keeps saying I’ve entered my password wrong too many times (I haven’t) I’m not able to login via a code or any other way 🤬
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Sarah 🌙🌒✨🥀 (@SarahGibson91) reported@Outlook is there an issue with your email systems with Apple products today? As I am being signed out of my main email account every two minutes, I have changed password and deleted and readded account onto my phone and this is still happening??
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Travis Braman (@michkid) reported@Outlook We can’t even login
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Tom Joseph (@atticrat62) reported@danamckayradio @Outlook @Microsoft I’m having the same problem today on my iPhone. It wants me to keep logging in and now it won’t let me login at all.
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DE (@de111208) reported@Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…
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JP Hailey (@jphailey1) reported@AmberWithLuv @laura_smith1985 @Outlook Seems to be only affecting IPhones, don’t know about Androids. My IPad has no issues…
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✨ Laura ✨ (@Laura23WL) reported@Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.