Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Errors (15%)
• Website Down (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Saint Paul	Errors	2 hours ago
Eatonton	Sign in	3 hours ago
Paris	Sign in	13 hours ago
Martinsville	Errors	13 hours ago
Sydney	Sign in	16 hours ago
West Warwick	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Alexander (@justjamess87) reported 9 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

• 
  Jane Darling (@janeydarling1) reported 11 minutes ago

  @outlook down again? This is ridiculous

• 
  Simbaaa (@simoes_romeo) reported 15 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  Brett Paddock (@Brett_Paddock) reported 16 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  secret name (@dbfssecret) reported 16 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  Luke Hearns (@LHearns2) reported 18 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  tortured hot girl department (@maaaaandyy) reported 20 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  rhiannon ☕️ (@rhimckinley) reported 26 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  Han. (@HanaJohnson92) reported 27 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Yogee (@misteryogee) reported 28 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Naomi (@bluenaomi) reported 29 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  peter wilson (@wilsonpeter48) reported 29 minutes ago

  @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

• 
  Kyle Davey (@KyleDavey86) reported 30 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Leaves Ahead (@acetipped) reported 30 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Gemma Collins (@Gem83Col) reported 32 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  MJ (@marifuenzalida) reported 32 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  TONY SANDERSON (@EMANONF1) reported 33 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  BennyTheJet✈️ (@bennythejet_55) reported 35 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  Timothy Nichols (@nichols_ti28279) reported 37 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  MKM (@MKFrainMaria) reported 41 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Dee (@PlatinumEvents_) reported 42 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  GUAL CYBR (@gual_cybr) reported 44 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  eeeeeeee (@mattyhattycat) reported 46 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Shaz 🦋 (@soxxylady) reported 47 minutes ago

  @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

• 
  Melanie Marler (@marlermelanie) reported 48 minutes ago

  @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

• 
  maximus (@craigmaxmus) reported 49 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  Guts (@Guts_1993) reported 54 minutes ago

  @Outlook This **** still not working lol

• 
  alli. (@lovemesomeALLI) reported 54 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 59 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  John (@gruntjeeper) reported 1 hour ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.