Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (23%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	11 hours ago
San Martiniano	Sign in	14 hours ago
Miami	Sign in	3 days ago
Zaragoza	Sign in	4 days ago
Feltham	Sign in	4 days ago
Melbourne	Website Down	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@SimonFearing) reported 5 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  Darren Richards (@DRichards25) reported 6 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  why (@kirk202020) reported 9 minutes ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  mesut (@mstsaydut) reported 12 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported 15 minutes ago

  Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

• 
  Han. (@HanaJohnson92) reported 15 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Ellie Harris (@ellieeeharris) reported 18 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  April 🐭 (@1967Christian) reported 18 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  MKM (@MKFrainMaria) reported 19 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 19 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Manash Boraa (@ManashPratimBo3) reported 21 minutes ago

  Hello @Outlook i am experiencing persistent issues with my Outlook account that are impacting my daily work Outgoing Emails are stuck or failing to send. Incoming Emails are heavily delayed and some are not being received at all Please resolve this urgently

• 
  D🧚🏽 (@_preciousdee) reported 23 minutes ago

  Fix this please @Outlook

• 
  Dar99 (@Dar8206) reported 27 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 27 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  alli. (@lovemesomeALLI) reported 31 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Santanu Banerjee (@KolkataRsogolla) reported 31 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

• 
  Neeraj (@Neeraj8k) reported 37 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  Finchwizard (@Finchwizard) reported 38 minutes ago

  We’re in 2026 and @Outlook still can’t fix notifications and badges on iOS. It’s NEVER RIGHT. Always get these mystery notifications. Telling me 2 new emails and there’s only 1. Most frustrating thing. #outlooksucks

• 
  Jgs (@Jgsbm5) reported 40 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Dr. Vishal Kumar (@vkfzr) reported 41 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Seren Söyler (@soylerseren) reported 42 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Erdem Pulcu (@ErdemPulcu) reported 48 minutes ago

  @Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??

• 
  Mukund (@ibmindia2011) reported 48 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 53 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Seren Söyler (@soylerseren) reported 55 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Shoes (@J_Keith101) reported 55 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Sedal Gürses (@sgg1903) reported 58 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  ❄️ Mahkarona (@Maha_Kh_Alt) reported 59 minutes ago

  @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

• 
  secret name (@dbfssecret) reported 1 hour ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  Dee (@PlatinumEvents_) reported 1 hour ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.