Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (67%)
- Website Down (17%)
- Errors (16%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ashburn
|
Website Down | 3 minutes ago |
|
Township of Evan
|
Sign in | 6 hours ago |
|
Dallas
|
Website Down | 7 hours ago |
 Panamá
|
Sign in | 8 hours ago |
|
Tallahassee
|
Errors | 9 hours ago |
 Quito
|
Sign in | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported@Outlook r u guys okay? FIX THE ISSUE
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alli. (@lovemesomeALLI) reportednow I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!
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Simon Ward (@SimonJWard93) reported@Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?
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Dave Shreeve (@DaveShreeve) reported@Outlook Email is still not working. Come on.
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jonathan hopley (@jonathanhopley) reported@lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.
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Jacob Landsmeer (@jlandsme_93) reported@TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.
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Simbaaa (@simoes_romeo) reported@cjl85718 @Outlook did resolve the problem? I have the same issuee.
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alli. (@lovemesomeALLI) reported@Drum_y @Outlook @MSFT365Status nope still down can't reset my pw
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook I'm having the same issue! 21 years too!
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Lauren (@thevoidiscute) reportedHi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back
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Joe Robinson (@MrJoeRobinson) reportedAnyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook
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Chris Walker (@Cwalker6033) reported@Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport
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Kal (@kaleighlynnnn) reported@MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???
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Faisal 🔻 (@faisal9051911) reported@lovemesomeALLI @Outlook They unlocked my account and was able to login with my password
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Travis Braman (@michkid) reported@Outlook We can’t even login
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K Grimsley (@KazzaGrims) reported@Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄
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Winston Smith (@OceaniaRm101) reported@Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?
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Jgs (@Jgsbm5) reported@Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!
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Justagirlxo (@Justagirlx6293) reported@Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡
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TONY SANDERSON (@EMANONF1) reported@TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!
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Jgs (@Jgsbm5) reported@Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!
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MJ (@marifuenzalida) reported@Outlook I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved???????????????🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Dr. Vishal Kumar (@vkfzr) reported@Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.
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Guts (@Guts_1993) reported@Outlook This **** still not working lol
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Carie Sams (@belleintexas) reported@Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!
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Tariq Ponir (@hyperactve) reportedMicrosoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.
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Alyse❤️ (@alyse3344) reported@MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩
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Kimberley Treece (@T25Kimi) reportedCome on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!
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Jessie Sousa (@NoMashSousa) reportedTry another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this