Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (25%)
• Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Terrebonne	Website Down	13 hours ago
Chesterfield	Sign in	20 hours ago
Nîmes	Errors	22 hours ago
Vergèze	Sign in	1 day ago
Manchester	Website Down	3 days ago
Montpellier	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Bond (@MarkDABond) reported 5 minutes ago

  I can't believe this. Yesterday I could get in to my @Outlook Hotmail easily with 2 Step Verification. But now someone else has managed to accidentally use my mobile number (ends in 52) to override my use and use it to verify their account ending in 56. @Microsoft how do we fix this?

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 5 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  🇺🇸 Roger DeReu 💵📈 (@RogerDeReu) reported 6 minutes ago

  So @Outlook was down yesterday and @ProtonMail is down today. What's going on?

• 
  Gaurav (@XkonchadyX) reported 7 minutes ago

  Is @Outlook owa down?

• 
  Wade Dorrell (@waded) reported 14 minutes ago

  @Outlook please fix Android app notification actions. I hit DELETE on the notification, I want the notification to dismiss in 500ms or less, and I expect that the next time I check inbox, what I said I wanted deleted is deleted. Network delay, already-deleted-elsewhere, not even visible in inbox yet, yeah I know these things happen, but they can't be allowed to let the notification go unresponsive to actions taken.

• 
  Tracy Harrell ✝⚖ (@THarrell44) reported 18 minutes ago

  @Outlook email has been down for HOURS!! Come on…how long does a fix take

• 
  Permian Landman (@PermianLandman) reported 18 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Internet Politician (@NetRant1) reported 20 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  Andrew (@andrewrdn463) reported 20 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  osman (@osman_cetin) reported 25 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  heartsmear (@heartsmear95015) reported 26 minutes ago

  @microsoft & @Outlook my Discord was hacked during their data breach, my Outlook, Microsoft and Xbox account were all hacked through this as well. I've tried to recover my accounts but your recovery system is ******* atrocious. Never had these problems until Windows 11

• 
  Ian McKenna (@ianmckennaftrc) reported 26 minutes ago

  Hey @Microsoft I’m a big fan of voice recognition tech but why can you #VoiceAccess app not be moved on screen? It now blocks multiple key apps including @Outlook & @MicrosoftEdge this makes those much harder to use. Didn’t do this before. Can I suggest an urgent fix is needed

• 
  Octo (@TweetOcto) reported 29 minutes ago

  @Outlook fix yo servers man

• 
  Taz 泰秀樂 (@tazorack) reported 30 minutes ago

  @Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?

• 
  Jessica LoPresti 🦋 (@LoPrestiJessica) reported 30 minutes ago

  @Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.

• 
  Luis Carlos Diaz (@catire98) reported 32 minutes ago

  @Outlook is currently down...

• 
  Luis Carlos Diaz (@catire98) reported 33 minutes ago

  It seems that @Outlook is working again, but that email I sent right when it went down is nowhere to be found.

• 
  D🧚🏽 (@_preciousdee) reported 33 minutes ago

  Fix this please @Outlook

• 
  Connor Clift (@connorclift35) reported 35 minutes ago

  @HowardRoark90 @Outlook @Microsoft Been down since 9:45a this morning! Fun!!

• 
  April 🐭 (@1967Christian) reported 38 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  MightyRaiderTV (@MightyRaiderTTV) reported 39 minutes ago

  why ******** does @Microsoft @Outlook @MicrosoftHelps hide the talk with an agent option ffs im just tryna recover my account but the recovery code service is broken!

• 
  Timothy Nichols (@nichols_ti28279) reported 42 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Jessica LoPresti 🦋 (@LoPrestiJessica) reported 42 minutes ago

  @Outlook my email is still down. Please share ETA on when this will be fixed.

• 
  Red Beard Real Estate (@HowardRoark90) reported 43 minutes ago

  @connorclift35 @Outlook @Microsoft And on a Monday, nonetheless! Terrible timing 😖

• 
  Human Fairy 🦋✨ (@_Arabian_) reported 44 minutes ago

  @Outlook I literally do not have time for this. Please, please, please fix this

• 
  Erdem Pulcu (@ErdemPulcu) reported 46 minutes ago

  @Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??

• 
  Liam_profile (@Liam_profile) reported 50 minutes ago

  @Outlook is down and suddenly the entire corporate world has remembered how dependent we are on email. 💀 Emails delayed. Messages failing. Login issues. People refreshing Outlook like it’s going to magically fix itself. One cloud outage → millions of workflows pause. The internet runs on infrastructure most people never think about… until it stops working.

• 
  BBeav-8 (@BBeav_8) reported 57 minutes ago

  Weird @Microsoft #outage today. I can’t access @Outlook at all, but some of my coworkers can, but some of their apps don’t work. I am truthfully in the “this really sucks” category. Have things to do.

• 
  Beer stein of the void (@beer_and_mtg) reported 1 hour ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  Bonynea (@Bonynea) reported 1 hour ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.