Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (72%)
• Website Down (15%)
• Errors (13%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	13 hours ago
Quito	Sign in	2 days ago
Quito	Sign in	3 days ago
Campeche	Sign in	4 days ago
Elizabethtown	Sign in	4 days ago
Hackney	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dar99 (@Dar8206) reported 3 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 4 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Dee (@PlatinumEvents_) reported 10 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 12 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  peter wilson (@wilsonpeter48) reported 18 minutes ago

  @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

• 
  Wildo Tango (@xx01010xxc) reported 18 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  NewsMän (@KueddeR) reported 21 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  Internet Politician (@NetRant1) reported 21 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  TONY SANDERSON (@EMANONF1) reported 23 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Alex 🌐 (@ajr_codes) reported 24 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  ATMOSARRISES (@XsinandtonicX) reported 24 minutes ago

  Blocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 29 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Mark Young (@2_youngy) reported 31 minutes ago

  @Outlook your emails are still not working!

• 
  Geekhead (@itsgeekhead) reported 32 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  Thee Wane (@CoachWane) reported 33 minutes ago

  @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

• 
  Markus Trezdziack (@m_trezdziack) reported 34 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  Greeny (@GreenDJ1) reported 35 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  Kiera (@kiera34670) reported 38 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Mark Young (@2_youngy) reported 38 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  daz. (@F1Daz_) reported 39 minutes ago

  @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

• 
  James Alexander (@justjamess87) reported 42 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

• 
  N8 (@nathane10422899) reported 44 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  tortured hot girl department (@maaaaandyy) reported 45 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Sreeni (@sree9819) reported 49 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  tortured hot girl department (@maaaaandyy) reported 49 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  Katlego Makgaila (@Katlego_Mack) reported 50 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  jen (@JackalopePoop) reported 54 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 58 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  osman (@osman_cetin) reported 59 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  Jgs (@Jgsbm5) reported 59 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!