Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (53%)
• Website Down (27%)
• Errors (20%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Bogotá	Website Down	1 day ago
Barcelona	Errors	3 days ago
Brisbane	Sign in	3 days ago
Monterrey	Website Down	3 days ago
Mulhouse	Sign in	3 days ago
Zahlé	Errors	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jesús (@jdj_yepez) reported 5 minutes ago

  @Outlook You need to fix this ASAP. It really is frustrating. It’s turning into google’s search engine, just a bunch of ads and useless results that aren’t even close, to what I was searching for.

• 
  Luziel🐆🌾 (@Luzielvt) reported 6 minutes ago

  @Outlook I keep trying to contact you guys about an account I have on outlook that's brand new and I haven't put any info on it just a minecraft game and your ******* AI keeps bringing me to anywhere but an actual person to solve my problem. Can I get a representative?

• 
  Wind 24 (@ayanconq) reported 7 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Eric Nelson (@EricNelson777) reported 7 minutes ago

  @Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!

• 
  alli. (@lovemesomeALLI) reported 9 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  paula atkinson (@xmckeallax) reported 10 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  Ad Libitum (@JSokaza) reported 14 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 17 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Beer stein of the void (@beer_and_mtg) reported 17 minutes ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  Geekhead (@itsgeekhead) reported 17 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  Hatice Öztürk (@HaticeOzturk86) reported 17 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  Markus Trezdziack (@m_trezdziack) reported 20 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 20 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  TONY SANDERSON (@EMANONF1) reported 26 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported 29 minutes ago

  Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

• 
  Han. (@HanaJohnson92) reported 36 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Dee (@PlatinumEvents_) reported 37 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Andrew (@andrewrdn463) reported 38 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Michael Briggs (@MichaelBriggs2) reported 38 minutes ago

  @Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??

• 
  Kiera (@kiera34670) reported 39 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Rahul Ratan (@Cipher_Manic) reported 40 minutes ago

  @Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?

• 
  Faisal 🔻 (@faisal9051911) reported 40 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Priscilla King (@5PriscillaKing) reported 42 minutes ago

  @Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.

• 
  Simon (@SimonFearing) reported 44 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 45 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Zemen Berhe, PhD (@zemensberhe) reported 49 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  José Rafael Gabaldón (@Gabalzac) reported 53 minutes ago

  @peteryanni @Outlook Agree. Terrible decision by @Outlook

• 
  GUAL CYBR (@gual_cybr) reported 54 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  April 🐭 (@1967Christian) reported 59 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  D🧚🏽 (@_preciousdee) reported 1 hour ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez