Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (55%)
• Website Down (23%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Miami	Sign in	3 days ago
Zaragoza	Sign in	3 days ago
Feltham	Sign in	3 days ago
Melbourne	Website Down	3 days ago
Arles	Website Down	5 days ago
Pauillac	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  secret name (@dbfssecret) reported 8 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  Diagnosis (@Diagnosis410227) reported 8 minutes ago

  @Outlook I really have issues with my account, please help @Outlook

• 
  Oktay (@OktayAykut1) reported 8 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  SpongeBob (@Jack_the_westi) reported 9 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Andrew (@andrewrdn463) reported 9 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Jorge Marketer (@jorgemarketer) reported 11 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 17 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  Leaves Ahead (@acetipped) reported 19 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Sumit (@_sumitdh) reported 24 minutes ago

  @culturedpearl47 @Outlook Can you share a screenshot of the error?

• 
  Cédric Krier (@cedrickrier) reported 26 minutes ago

  And again broken outlook is rejecting our emails for no valid reason. **** YOU @Microsoft @Outlook

• 
  Moitheri (@Moytheri) reported 30 minutes ago

  I was forced to change my outlook password after which I was prompted to validate my mailbox. It's now forever that I'm told to try again later and my main email has been down for days. What is happening? @Outlook

• 
  Yogee (@misteryogee) reported 35 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Diagnosis (@Diagnosis410227) reported 36 minutes ago

  @Outlook I have issues with logging into my account. What should I do? @Outlook

• 
  Donna Adinolfi (@DonnaSpaGal) reported 39 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Jane Darling (@janeydarling1) reported 45 minutes ago

  @outlook down again? This is ridiculous

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 48 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Zemen Berhe, PhD (@zemensberhe) reported 50 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Inner Phoenix (@InnerPhoenix420) reported 53 minutes ago

  @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

• 
  None of These Candidates (@noneofthesecand) reported 54 minutes ago

  Trying to think of a way @Outlook or @MicrosoftHelps could be EVEN MORE retarded but I can't think of a way. You and your DEI hires just add spam calendar invites without even asking me... Then I can't use the app bc you want me to login with Outlook which is RETARDED because...

• 
  B. (@Drum_y) reported 55 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 56 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  Simon (@SimonFearing) reported 57 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  Beer stein of the void (@beer_and_mtg) reported 57 minutes ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  Koku Baboni (@ko_baboni) reported 58 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Bonynea (@Bonynea) reported 58 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported 1 hour ago

  Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

• 
  D🧚🏽 (@_preciousdee) reported 1 hour ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  S 🇩🇿 (@LeYaoguai) reported 1 hour ago

  @Outlook I’m having the 503. X FEServe error when trying to log in …

• 
  Darnell Wiggins (@TheDon2108) reported 1 hour ago

  @Microsoft @Outlook is acting weird moving slow, and etc

• 
  jonathan hopley (@jonathanhopley) reported 1 hour ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.