Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Ris-Orangis	Errors	1 hour ago
Paralímni	Sign in	17 hours ago
Montreuil	Website Down	20 hours ago
Paris	Sign in	21 hours ago
Lyon	Errors	22 hours ago
Mouans-Sartoux	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gurjot S (@drewbiebertbh) reported 5 minutes ago

  @Outlook fix the issue pls

• 
  Dee (@PlatinumEvents_) reported 5 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Jimmy Fallon (@JimmyFal) reported 5 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  Kelsey Goodwin (@kelseyg2010) reported 6 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  Kiera (@kiera34670) reported 7 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  TONY SANDERSON (@EMANONF1) reported 9 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 9 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Kareem (@Kareem1702) reported 10 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Julia Ullrich (@JuliaUllrich13) reported 11 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Jorge Marketer (@jorgemarketer) reported 13 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Alfie (artist) (@HeadpatForRamen) reported 15 minutes ago

  @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

• 
  swede05 (@AaronWick2) reported 24 minutes ago

  @Outlook having trouble with verification for my hotmail account can u help me with this please

• 
  alli. (@lovemesomeALLI) reported 31 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Kyle Davey (@KyleDavey86) reported 35 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 37 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  The SuparUser (@suparuser) reported 37 minutes ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  Andrew (@andrewrdn463) reported 37 minutes ago

  @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Markus Trezdziack (@m_trezdziack) reported 43 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  Luke Hearns (@LHearns2) reported 48 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 51 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  jonathan hopley (@jonathanhopley) reported 53 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  alli. (@lovemesomeALLI) reported 54 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  why (@kirk202020) reported 55 minutes ago

  @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

• 
  Shoes (@J_Keith101) reported 56 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  alli. (@lovemesomeALLI) reported 58 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  maximus (@craigmaxmus) reported 58 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  Katlego Makgaila (@Katlego_Mack) reported 59 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Africanart4spaces (@AAFSart) reported 59 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  Donna Adinolfi (@DonnaSpaGal) reported 1 hour ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Emmanuel Valle (@valle_emma61666) reported 1 hour ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess