Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Port Saint Lucie	Sign in	8 hours ago
Laval	Sign in	9 hours ago
Boston	Sign in	10 hours ago
Gilbert	Website Down	20 hours ago
Alturas	Sign in	1 day ago
Methven	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@andrewrdn463) reported 6 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Bonynea (@Bonynea) reported 6 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  John (@gruntjeeper) reported 8 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  jen (@JackalopePoop) reported 14 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Jorge Marketer (@jorgemarketer) reported 15 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Chris Walker (@Cwalker6033) reported 15 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  Jane Darling (@janeydarling1) reported 16 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  Mark Young (@2_youngy) reported 20 minutes ago

  @Outlook your emails are still not working!

• 
  cdkcy (@ekhcchi) reported 21 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  Gemma Collins (@Gem83Col) reported 22 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  alli. (@lovemesomeALLI) reported 23 minutes ago

  now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

• 
  Kelsey Goodwin (@kelseyg2010) reported 28 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Timothy Nichols (@nichols_ti28279) reported 28 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  SpongeBob (@Jack_the_westi) reported 33 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Max (@Dobbie_88) reported 36 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 39 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Carie Sams (@belleintexas) reported 41 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  Tech With Taylor (@TechWTaylor) reported 41 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Wildo Tango (@xx01010xxc) reported 45 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  MJ (@marifuenzalida) reported 49 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  Timothy Nichols (@nichols_ti28279) reported 50 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  ❄️ Mahkarona (@Maha_Kh_Alt) reported 50 minutes ago

  @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

• 
  jonathan hopley (@jonathanhopley) reported 50 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Dean (@dwpilgrim) reported 52 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  Phil Hutchings (@PhilHutchings14) reported 55 minutes ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  Donna Adinolfi (@DonnaSpaGal) reported 55 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Bhavick Ricky Popat (@RickyPopat) reported 57 minutes ago

  @TBanton18 @Microsoft @Outlook What's the error message saying?

• 
  Dee (@PlatinumEvents_) reported 1 hour ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Geekhead (@itsgeekhead) reported 1 hour ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  SusieBrien (@SusieBrien) reported 1 hour ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook