1. Home
  2. Companies
  3. Outlook.com
Outlook.com

Outlook.com status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 28: Problems at Outlook.com

Outlook.com is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 65% Sign in (65%)
  • 18% Website Down (18%)
  • 17% Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Cannes Errors 20 minutes ago
Rochford Sign in 22 minutes ago
Mercer Sign in 27 minutes ago
Chicago Sign in 36 minutes ago
Phoenix Sign in 41 minutes ago
San Diego Sign in 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Cwalker6033
    Chris Walker (@Cwalker6033) reported

    @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

  • GunnerJustine
    Justine Gunner (@GunnerJustine) reported

    @Outlook the iPhone app keeps logging me out and won’t let me sign in. I’m not getting sent any codes through to my mobile, to prove who I am. But I can log in using a web browser?

  • UNCgirl99
    Carrie (@UNCgirl99) reported

    @Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.

  • a_arknu
    Asbjørn (@a_arknu) reported

    @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

  • DIRT_E_MONEY
    Natural Born Menace (@DIRT_E_MONEY) reported

    @Outlook fix your gah damn mail problems.

  • rebecca_dray_
    Bex (@rebecca_dray_) reported

    @TyredMark @Microsoft @Outlook Yep I’m having the same issue

  • BrianShort30
    Brian Short (@BrianShort30) reported

    Hey @Outlook , fix your ****! Email has been down all day

  • LindsMAF29
    Lindsay 🌸 (@LindsMAF29) reported

    @Outlook FIX YOUR ****

  • usama_mansuri90
    Usama Mansuri (@usama_mansuri90) reported

    @Outlook @gmail Dear Support Team, I am experiencing an issue while configuring my Gmail account on Microsoft Office 365. This account is already successfully configured and working on five devices. However, I am unable to configure it on a sixth device. During the setup process, I receive an error message. Please note that our company email domain is hosted with Google. I kindly request your assistance in resolving this issue. Please let me know if you require any additional information, including screenshots of the error message. Thank you for your support.

  • TheWolfsWolfden
    DJ Wolf (@TheWolfsWolfden) reported

    @Outlook i have been unable to get a hold through to my emails.For the last few days, my business and my personal and it seems microsoft doesn't give a **** because they won't connect me to a live person to give me support with this issue. Now they are costing my business money.

  • TheDingerDegen
    DingerDegen (@TheDingerDegen) reported

    @Outlook can you guys get your **** together and fix the damn outlook mail?? this is insane in 2026 We can’t get into our emails? What the hell are you guys doing over there?

  • DebraMcGuire72
    Debra McGuire (@DebraMcGuire72) reported

    @Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤

  • jorgestevez
    Georgie Estévez (@jorgestevez) reported

    @AcaciaBegley @Apple @Outlook Did you try with a Internet browser? I did it and have no problem

  • Br1t2000
    Br1t 2000🇺🇦🇬🇧 (@Br1t2000) reported

    @lovemesomeALLI @daveb1893 @Outlook Still not working - ridiculous…

  • Busymom142
    Patti Sharpless (@Busymom142) reported

    @timhardinguk @Outlook I am not receiving any emails either on my phone. My outlook on line is ok. It is very frustrating. I don’t know if it’s part of the problem.

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    STILLLL down so many hours later, get it together @microsoft @Outlook

  • jphailey1
    JP Hailey (@jphailey1) reported

    @AmberWithLuv @laura_smith1985 @Outlook Seems to be only affecting IPhones, don’t know about Androids. My IPad has no issues…

  • rhimckinley
    rhiannon ☕️ (@rhimckinley) reported

    @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

  • PnkNailsrPrtty
    Pinkie (@PnkNailsrPrtty) reported

    Coming up on at least 16 hours of no access to multiple emails… support hasn’t even said boo in 30minutes and they’re acting like they fixed it if we’d only follow their broken steps… @Outlook @MicrosoftHelps @MSFT365Status

  • Is_this_better0
    Mick (@Is_this_better0) reported

    @Outlook I’m having issues logging into my Hotmail email account using outlook on iphone. Keeps asking for password and then says I have entered an incorrect password too many times!

  • T25Kimi
    Kimberley Treece (@T25Kimi) reported

    Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

  • y0urshawnalee
    Shawnaleee (@y0urshawnalee) reported

    @MSFT365Status @Outlook @Microsoft I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved?

  • T25Kimi
    Kimberley Treece (@T25Kimi) reported

    I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

  • Jgsbm5
    Jgs (@Jgsbm5) reported

    @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

  • LighthouseLA62
    Lesley Anderson 🇺🇦 🇬🇧 (@LighthouseLA62) reported

    @Outlook Any chance That I can access my emails on my phone anytime soon? Been down all day….

  • rav3n9999
    RAV3N9999 (@rav3n9999) reported

    @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

  • valle_emma61666
    Emmanuel Valle (@valle_emma61666) reported

    @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

  • Dobbie_88
    Max (@Dobbie_88) reported

    @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

  • Hppytedsgirl
    Mairead (@Hppytedsgirl) reported

    @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct