Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (53%)
• Website Down (25%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Catania	Sign in	3 hours ago
Mexicali	Errors	7 hours ago
Magdalena Contreras	Sign in	2 days ago
Sturgis	Errors	2 days ago
Ciudad Jardín	Sign in	3 days ago
Jojutla	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jimmy Fallon (@JimmyFal) reported 9 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  mesut (@mstsaydut) reported 10 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  CA. Rahul Jain (@carahuljain03) reported 12 minutes ago

  @Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.

• 
  SpongeBob (@Jack_the_westi) reported 12 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Hatice Öztürk (@HaticeOzturk86) reported 14 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  eeeeeeee (@mattyhattycat) reported 15 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  why (@kirk202020) reported 16 minutes ago

  @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

• 
  Jane Darling (@janeydarling1) reported 17 minutes ago

  @outlook down again? This is ridiculous

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 18 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Katlego Makgaila (@Katlego_Mack) reported 19 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Kareem (@Kareem1702) reported 19 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Simon (@SimonFearing) reported 23 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  M Raj (@MrVeritas) reported 27 minutes ago

  Is anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.

• 
  ATMOSARRISES (@XsinandtonicX) reported 28 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Taz 泰秀樂 (@tazorack) reported 29 minutes ago

  @Outlook the new Outlook desktop app needs to go back to the drawing board. It is terrible and does not work as it should. Ya need to build a Native App and not all these web apps with terrible function. This and @MicrosoftTeams new desktop app are bad.

• 
  JJ (@JJimisen) reported 31 minutes ago

  Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

• 
  Andrew (@andrewrdn463) reported 33 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  NewsMän (@KueddeR) reported 34 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  Varun101 (@vroon101) reported 34 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  PY (@peteryanni) reported 36 minutes ago

  @Outlook Why remove Send Availability from the mobile app? It was one of the most useful features for scheduling on the go. Now the calendar button only creates events, and checking free times requires minimizing the draft or saving it just to switch tabs. Proposing 3–5 options has become a slow back-and-forth process.

• 
  Greeny (@GreenDJ1) reported 38 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  Kelsey Goodwin (@kelseyg2010) reported 39 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  José Rafael Gabaldón (@Gabalzac) reported 45 minutes ago

  @peteryanni @Outlook Agree. Terrible decision by @Outlook

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 57 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  TONY SANDERSON (@EMANONF1) reported 1 hour ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Sreeni (@sree9819) reported 1 hour ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  Dr. Piyush Fulara (@drfulara) reported 1 hour ago

  @Outlook I am not able to login my account as I forgot my password. So I tried to login using Phone Number OTP to sign in but all it shows is - "That method isn't working right now. Please try another way to verify it's you" Kindly help me to access my outlook account

• 
  BennyTheJet✈️ (@bennythejet_55) reported 1 hour ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  peter wilson (@wilsonpeter48) reported 1 hour ago

  @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

• 
  Andrew Pereira (@AndrewP204) reported 1 hour ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times