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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (54%)
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Website Down (25%)
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Errors (21%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gainesville |
Sign in | |
| Palm Coast |
Website Down | |
| Mount Wolf |
Errors | |
 Toronto |
Website Down | |
 Châteauroux |
Errors | |
| Montpellier |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Sheaf
(@sheaf_nl) reported
@yejixryujin @Outlook Hundreds if not thousands are having this problem, and not even an acknowledgment of the problem from Microsoft.
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CornoviiQueen
(@MaccSewingSolut) reported
@Outlook cannot sign in on new app on cell phone. Have changed PW 5 times, used codes, input security letters. Still does not f***ING work.
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_BeachBum___
(@__BeachBum___) reported
@Outlook Fix ur sorry *** spam filters. They are fkin useless.
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Cunning Stunt
(@TufCunning) reported
@HannahtheNinja @Outlook What did they say? I'm having the same issue.
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EdvinRyding
(@edvinryding_01) reported
@PCRichardAndSom @Outlook I’m really sorry to hear about the issues with your outlook the support sometimes are really a waste of time But has anything positive been done yet?
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Gemma Roth
(@GemmalipsGemma) reported
@velcoochie @SyddellAnna @Outlook There are emails in my account that are so special to me....genuinly feel panicked beyond belief! Im praying there's a fix!
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Jordan Butler
(@Jordan92Butler) reported
@Outlook going round in circles! Account says you’ve tried to sign in too many times with an incorrect password, change password and the same thing pops up! HELP!
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Formula_Bob
(@Formula_Bob) reported
@Outlook hi can you help. I'm trying to log into my email but it keeps rejecting my password. Ive reset it three times this week and now i can't get sent a text to change it again. Is there an issue?
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Antony Dust
(@Dusty83) reported
@Outlook Hello, Please can you help with my account as it’s saying I have tried to sign in with too many passwords. Many thanks
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MICHELLE 💫
(@MichelleySFPR) reported
@yejixryujin @Outlook I have the same problem too :(
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John
(@john_stoke) reported
@MichelleySFPR @Microsoft @Outlook I changed my password yesterday because it wouldn't let me sign into Teams . Today it says I have to sign into Outlook, but when I sign in it says ive tried to sign in too many times .
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Bigdog
(@thetottenhamdog) reported
@_sam_1995_ @MicrosoftHelps @Outlook Did they fix it
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Hannah is in your head 💭
(@HannahtheNinja) reported
@TufCunning @Outlook Frustratingly, nothing useful. I was chatting with a rep but she hasn’t replied for two hours now. My issue is that every time I reset my password (successfully), it won’t accept that password as correct and the cycle starts all over again.
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nephy✧₊⁺
(@lananyra) reported
@Outlook Hi, I haven't been able to access my email; it says error.
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Danii🌦️
(@DaniiHoran93) reported
@MichelleySFPR @Microsoft @Outlook I'm also having trouble logging in.
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Anna Syddell
(@SyddellAnna) reported
@GemmalipsGemma @Outlook I have the exact same issue!! Keeps saying that I’ve attempted too many times with incorrect account info etc & absolutely nothing I do is getting me back in
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Hannah is in your head 💭
(@HannahtheNinja) reported
@Outlook Requiring customers to sign in to their account in order to contact customer service about problems signing into their account is a horrible service model. Any advice on how I can obtain assistance via other channels?
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towe🌲🦌🍁🍂
(@ToweC) reported
@Outlook Hi! I've spent a week trying to login to my email and trying to contact your support. Can you please help me?
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Brian Wenzloff
(@TFfan80) reported
@HannahtheNinja @TufCunning @Outlook That's my issue too!! Soo frustrating
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EdvinRyding
(@edvinryding_01) reported
@tennismobes @Outlook I'm sorry about the issues with your outlook Have you heard back from the support team yet? Are you still unable to sign in?
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Sheaf
(@sheaf_nl) reported
@Outlook Please acknowledge the authentication problem you’re having and tell us if you’re working on a fix. Hundreds of people are locked out of their accounts!
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Ciara Sinnott
(@CiaraSinnott2) reported
Is anyone else having issues on outlook when you log in and it says you’ve used the incorrect password too many times and now can’t access your account, even tho it’s your password 😡 third day I have had to reset my password but now I can’t get in! @Outlook
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Cunning Stunt
(@TufCunning) reported
@HannahtheNinja @Outlook I've been locked out of my account for a few days now. It started when Microsoft had a world wide glitch a couple of weeks ago. Not been able to sign in on and off since then but this is the longest period with no access. They need to make an announcement.
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Tennis Mobes #Labour 🌹🇬🇧🇺🇦🏳️🌈
(@tennismobes) reported
Hey @Outlook is there an email issue? Can’t login to my Hotmail Account. Says one tried too many times even though the correct password is stored!
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Connie Baby
(@yb5ycdnrrn) reported
@Microsoft @Outlook @MicrosoftHelps ACKNOWLEDGE THE PROBLEM THAT YOUR USERS ARE HAVING AND FIX IT!
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Zer0
(@znon34) reported
@Outlook @MicrosoftHelps email has been down for last two days as it has been for many others. I have been receiving zero support. Can someone please help address this please?
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Snail Lemon
(@lemon_snail) reported
@Outlook I keep getting an error message saying 'You've tried to sign in too many times with an incorrect account or password'. I've changed the password via my security information but I still get the same error message every time. It's exasperating!!! 😡
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MICHELLE 💫
(@MichelleySFPR) reported
@sheaf_nl @yejixryujin @Outlook Any ideas on how to fix this issue??? 😭😭😭😭😭😭😭
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MICHELLE 💫
(@MichelleySFPR) reported
Is anyone having issues with logging into outlook? I can’t access my emails at all after changing my password and following all the recovery prompts. All my social media and important files, flights, etc are in that email @Microsoft @Outlook
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Stormtrooper53
(@Stormtrooper53) reported
@GemmalipsGemma @Outlook I'm having the same issue. I changed my password last night and got in. This morning trying to sign in with the new password and got the same thing.