Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (58%)
• Website Down (21%)
• Errors (20%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Apex	Sign in	2 minutes ago
North Richland Hills	Sign in	2 minutes ago
Middlebury (village)	Sign in	3 minutes ago
Edgewood	Sign in	4 minutes ago
Sterling	Sign in	6 minutes ago
Marshfield	Errors	8 minutes ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sofía Cervón (@Sof_Cervon) reported 3 minutes ago

  @Outlook seems to be down… I can’t send or receive any emails … 👀 #help

• 
  Christina B Juras (@chrissycee75) reported 3 minutes ago

  @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

• 
  rachel. (@ditz4baldie) reported 7 minutes ago

  @Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details

• 
  Joel (@Joel94994231) reported 7 minutes ago

  @mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans

• 
  Florian Bador (@florianbador) reported 12 minutes ago

  @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook

• 
  Pfs (@sirpenski) reported 13 minutes ago

  @WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.

• 
  susannah (@susannahj55) reported 17 minutes ago

  @Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help

• 
  Joe Fairbanks 🇮🇱 (@pasadena792) reported 18 minutes ago

  @stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.

• 
  Cheekyman81 (@1_hsm) reported 22 minutes ago

  @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.

• 
  Seren Söyler (@soylerseren) reported 25 minutes ago

  @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.

• 
  Vishal raj (@realvishalraj) reported 26 minutes ago

  @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

• 
  Rapp Ma (@Summer1812660) reported 26 minutes ago

  Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

• 
  Ture Anderson (@tanfrancisco) reported 27 minutes ago

  @Outlook I was able to fix the problem using another computer and a different network.

• 
  fgozalo (@fiogozalo) reported 28 minutes ago

  @Outlook I am having trouble logging into my account through the Outlook app. A few days ago my emails were not loading, I uninstalled the app and now I cannot log in with my email. What can I do? I need help.

• 
  Nicole (@Nicole18068) reported 28 minutes ago

  @Outlook IM NOT RECEIVING EMAILS!!! ITS NOT WORKING!!

• 
  Testing the waters (@henri_smit43170) reported 31 minutes ago

  @Outlook seems to be going through some issues, is it only our organisation?

• 
  Mehmet Edip (@The_MehmetEdip) reported 35 minutes ago

  @Outlook I am currently experiencing login issues on my iPhone Can you assist please

• 
  Ture Anderson (@tanfrancisco) reported 38 minutes ago

  @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

• 
  🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported 40 minutes ago

  Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft

• 
  Nayeem (@Nayeem_747) reported 41 minutes ago

  @Outlook My account is locked without any reason I tried to verify with phone number still it’s not working

• 
  Liam Donoghue (@LiamD21) reported 41 minutes ago

  @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

• 
  hydra (@syedahmed004) reported 41 minutes ago

  @MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!

• 
  RussFTL (@randiitog) reported 45 minutes ago

  Are @zavvi e-mails crashing anyone else's e-mail, and it is only Zavvi e-mails doing it, or am I just lucky? Fix that **** yeah!? They're fine on my phone but crash @firefox and @Outlook

• 
  Joel (@Joel94994231) reported 46 minutes ago

  @Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up

• 
  EDDG Creative (@EDDGcr) reported 47 minutes ago

  @Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter

• 
  Citizen of Realville (@JeffWhalen989) reported 47 minutes ago

  @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 52 minutes ago

  @Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 54 minutes ago

  @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

• 
  Joel (@Joel94994231) reported 58 minutes ago

  @Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook

• 
  ComeAsYouAreTO (@comeasyouareTO) reported 59 minutes ago

  @Outlook ONE login attempt is not "too many times'. Fix your ******* website already.