Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Sullivan	Website Down	13 hours ago
Moab	Website Down	18 hours ago
Sainte-Luce-sur-Loire	Website Down	20 hours ago
Township of Evan	Errors	23 hours ago
Paris	Website Down	1 day ago
Constantia	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TONY SANDERSON (@EMANONF1) reported 5 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Darren Richards (@DRichards25) reported 7 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Wildo Tango (@xx01010xxc) reported 8 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  SkyBaum (@SkyBaum1) reported 8 minutes ago from City of Longwood, Florida

  @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

• 
  osman (@osman_cetin) reported 8 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  autumn 🍓 (@autumnisicy) reported 10 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Dar99 (@Dar8206) reported 10 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  Han. (@HanaJohnson92) reported 20 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Justagirlxo (@Justagirlx6293) reported 21 minutes ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  alli. (@lovemesomeALLI) reported 24 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  maximus (@craigmaxmus) reported 25 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  Kiera (@kiera34670) reported 27 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Kelsey Goodwin (@kelseyg2010) reported 27 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Shaz 🦋 (@soxxylady) reported 28 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  RAV3N9999 (@rav3n9999) reported 28 minutes ago

  @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

• 
  TONY SANDERSON (@EMANONF1) reported 29 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 31 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Wild (@Wildlvl) reported 32 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  MWBEATS (@mwbeats) reported 34 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  Craig (@cjl85718) reported 36 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  Jgs (@Jgsbm5) reported 37 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  jen (@JackalopePoop) reported 46 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 47 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Zemen Berhe, PhD (@zemensberhe) reported 52 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Shaz 🦋 (@soxxylady) reported 53 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  Dr. Vishal Kumar (@vkfzr) reported 58 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  William (@dxgl_org) reported 58 minutes ago

  @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

• 
  Timothy Nichols (@nichols_ti28279) reported 1 hour ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Mark Young (@2_youngy) reported 1 hour ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Winston Smith (@OceaniaRm101) reported 1 hour ago

  @Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?