Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (66%)
• Errors (17%)
• Website Down (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Minneapolis	Sign in	1 hour ago
Didcot	Sign in	2 hours ago
Brussels	Sign in	3 hours ago
Ashburn	Errors	13 hours ago
Plymouth	Website Down	23 hours ago
Simpsonville	Errors	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EP (@xxEP27xx) reported 10 minutes ago

  @Outlook FIX YOUR SERVERS

• 
  Brian Short (@BrianShort30) reported 11 minutes ago

  Hey @Outlook , fix your ****! Email has been down all day

• 
  KEN IN SA (@SAsportshonk) reported 11 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Brett Paddock (@Brett_Paddock) reported 20 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  Justagirlxo (@Justagirlx6293) reported 22 minutes ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  alli. (@lovemesomeALLI) reported 23 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  Simon Ward (@SimonJWard93) reported 23 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Gemma Collins (@Gem83Col) reported 23 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  DP (@Dportz11) reported 24 minutes ago

  @nickdent1990 @Outlook Big issue

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 25 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Chris C-W (@cwiggy) reported 29 minutes ago

  @Outlook outlook mail down all day today. Prompted to enter password multiple times. Can’t clear existing emails. What’s going on?

• 
  Shardae (@Shardae_Shanice) reported 32 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  ✨ Laura ✨ (@Laura23WL) reported 35 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  Jgs (@Jgsbm5) reported 36 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  Kelsey Goodwin (@kelseyg2010) reported 36 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Shaz 🦋 (@soxxylady) reported 38 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  Luke Hearns (@LHearns2) reported 43 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  DE (@de111208) reported 44 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  alli. (@lovemesomeALLI) reported 46 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  CaribbeanCocktail♡ (@novella_ellaa) reported 48 minutes ago

  @Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please

• 
  Dean (@dwpilgrim) reported 51 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  Märÿ🤙🏻 (@maryedwards918) reported 52 minutes ago

  Is @outlook still not working for everyone else?

• 
  cdkcy (@ekhcchi) reported 57 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  Leidiana Rahn (@leidianamarque1) reported 57 minutes ago

  @Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 59 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

• 
  Carie Sams (@belleintexas) reported 59 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  James Alexander (@justjamess87) reported 60 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 60 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Shaz 🦋 (@soxxylady) reported 1 hour ago

  @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 1 hour ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬