Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (68%)
- Errors (16%)
- Website Down (16%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Durango
|
Sign in | 1 hour ago |
 Lyon
|
Errors | 2 hours ago |
 Roselands
|
Sign in | 3 hours ago |
|
Pau
|
Sign in | 4 hours ago |
|
Henderson
|
Website Down | 4 hours ago |
 Watford
|
Sign in | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Neeraj (@Neeraj8k) reported@Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡
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RAV3N9999 (@rav3n9999) reported@MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?
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Simon (@SimonFearing) reported@Outlook could somebody help me with signing in to email problems plz
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alli. (@lovemesomeALLI) reportedSooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook
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MWBEATS (@mwbeats) reported@Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.
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Souvik Mukherjee (@souvik610) reported@Outlook I'm having authentication error for my outlook email id
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Carrie (@UNCgirl99) reported@Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.
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Liz 🇺🇸 (@ThisIsLizMK) reported@Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬
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Joe Robinson (@MrJoeRobinson) reportedAnyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook
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Ofelia lizcano (@Ofelializc12198) reported@Outlook have had my Hotmail for like 20 years and now I can’t get in. I hate the world we live in where I can’t just talk to someone and solve the problem. Literally everything is useless for support. Companies don’t care to help you anymore.
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jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.
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Kiera (@kiera34670) reported@Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻
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DingerDegen (@TheDingerDegen) reported@Outlook can you guys get your **** together and fix the damn outlook mail?? this is insane in 2026 We can’t get into our emails? What the hell are you guys doing over there?
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Jersey (@jerseyish) reported@Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****
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Oktay (@OktayAykut1) reported@MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook
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alli. (@lovemesomeALLI) reported@Drum_y @Outlook @MSFT365Status nope still down can't reset my pw
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MJ (@marifuenzalida) reported@hotmail @Outlook not working
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Soph (@feeenickss) reported@Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!
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Leaves Ahead (@acetipped) reported@Outlook when are you guys going to fix this email sync outage on iPhone?
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B. (@Drum_y) reported@Outlook hello, still not able to have access to my email. Can you fix it?
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Mark Young (@2_youngy) reported@Outlook your emails are still not working!
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April Rose 🇨🇦🌹 (@April__Rose__) reported@MSFT365Status so no fix? You people done for the work day?! @Microsoft @Outlook #Microsoft
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Wild (@Wildlvl) reported@Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT
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Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
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TONY SANDERSON (@EMANONF1) reported@TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!
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Shardae (@Shardae_Shanice) reported@Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP
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John Alex (@mgrjohnalex) reported@Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.
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Gemma Collins (@Gem83Col) reported@NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way
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maximus (@craigmaxmus) reported@Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?