Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Sign in	23 minutes ago
Asnières-sur-Seine	Website Down	56 minutes ago
San Jose	Sign in	2 hours ago
Phoenix	Sign in	2 hours ago
Sydney	Sign in	7 hours ago
Chicago	Sign in	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 3 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  Sparky (@Jouler8) reported 5 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Melanie Marler (@marlermelanie) reported 6 minutes ago

  @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

• 
  Han. (@HanaJohnson92) reported 8 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Bex (@rebecca_dray_) reported 13 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Mairead (@Hppytedsgirl) reported 15 minutes ago

  @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

• 
  mesut (@mstsaydut) reported 17 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Brett Paddock (@Brett_Paddock) reported 19 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 21 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Kareem (@Kareem1702) reported 21 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 22 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  tortured hot girl department (@maaaaandyy) reported 25 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Souvik Mukherjee (@souvik610) reported 25 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Tariq Ponir (@hyperactve) reported 26 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  MJ (@marifuenzalida) reported 27 minutes ago

  @hotmail @Outlook not working

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 38 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Internet Politician (@NetRant1) reported 38 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  Africanart4spaces (@AAFSart) reported 39 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  B. (@Drum_y) reported 40 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  Naomi (@bluenaomi) reported 44 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  KEN IN SA (@SAsportshonk) reported 46 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  jen (@JackalopePoop) reported 51 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Bhavick Ricky Popat (@RickyPopat) reported 51 minutes ago

  @TBanton18 @Microsoft @Outlook What's the error message saying?

• 
  Jimmy Fallon (@JimmyFal) reported 57 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  Hakan (@Hakan1630386105) reported 57 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Leaves Ahead (@acetipped) reported 59 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  alli. (@lovemesomeALLI) reported 60 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  B. (@Drum_y) reported 1 hour ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Ms.Tab00 (@MsTab00) reported 1 hour ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  Jersey (@jerseyish) reported 1 hour ago

  @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****