Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Errors (17%)
• Website Down (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Grand Marsh	Sign in	5 hours ago
Greensburg	Sign in	12 hours ago
Twinsburg	Sign in	13 hours ago
Minneapolis	Sign in	20 hours ago
Didcot	Sign in	22 hours ago
Brussels	Sign in	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alli. (@lovemesomeALLI) reported 53 seconds ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported 2 minutes ago

  would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook

• 
  Joe Robinson (@MrJoeRobinson) reported 7 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  Kal (@kaleighlynnnn) reported 8 minutes ago

  @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 10 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 10 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  alli. (@lovemesomeALLI) reported 16 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Max (@Dobbie_88) reported 17 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Tanya Smith (@Tanyasmi) reported 17 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Taz 泰秀樂 (@tazorack) reported 20 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Jgs (@Jgsbm5) reported 21 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  MJ (@marifuenzalida) reported 22 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  Shoes (@J_Keith101) reported 23 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  ✨ Laura ✨ (@Laura23WL) reported 24 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  Kelsey Goodwin (@kelseyg2010) reported 27 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  Shaz 🦋 (@soxxylady) reported 33 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  Leeora (@LeeoraEl) reported 34 minutes ago

  @nikitheshrimper @Outlook 1/2 Had the same issue all day. Still have issues but my emails are slowly loading. I deleted mail, hard rested the IPhone. Reinstall mail with the OUTLOOK option. Did password reset. Logged in with new password, let mail fetch every 30 minutes, slowly I’m getting my emails.

• 
  Liam (@Liamdestroyer39) reported 38 minutes ago

  @Outlook Haven’t been able to see my emails all day as it’s not working on iPhone 😑

• 
  Ofelia lizcano (@Ofelializc12198) reported 41 minutes ago

  @Outlook have had my Hotmail for like 20 years and now I can’t get in. I hate the world we live in where I can’t just talk to someone and solve the problem. Literally everything is useless for support. Companies don’t care to help you anymore.

• 
  Chris C-W (@cwiggy) reported 41 minutes ago

  @Outlook outlook mail down all day today. Prompted to enter password multiple times. Can’t clear existing emails. What’s going on?

• 
  Zemen Berhe, PhD (@zemensberhe) reported 44 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  alli. (@lovemesomeALLI) reported 46 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  Luke Hearns (@LHearns2) reported 46 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Sreeni (@sree9819) reported 46 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  Brian Short (@BrianShort30) reported 48 minutes ago

  Hey @Outlook , fix your ****! Email has been down all day

• 
  Ignacio Durán (@IgnacioDurn9) reported 53 minutes ago

  @satyanadella I can't even log in into my @Outlook account since morning. When are you going to fix it?

• 
  Ellie Harris (@ellieeeharris) reported 54 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Gemma Collins (@Gem83Col) reported 58 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Guts (@Guts_1993) reported 58 minutes ago

  @Outlook This **** still not working lol

• 
  Chris Walker (@Cwalker6033) reported 58 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!