Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 27: Problems at Outlook.com
Outlook.com is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (62%)
- Website Down (19%)
- Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Sign in | 2 minutes ago |
 Dallas
|
Sign in | 3 minutes ago |
|
Meridian
|
Sign in | 5 minutes ago |
|
Cypress
|
Sign in | 12 minutes ago |
|
Chicago
|
Website Down | 18 minutes ago |
|
Atlanta
|
Sign in | 19 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Seren Söyler (@soylerseren) reported@Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.
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Natural Born Menace (@DIRT_E_MONEY) reported@Outlook fix your gah damn mail problems.
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Craig (@cjl85718) reported@Outlook what is wrong with Outlook mail on iPhone? Says too many login attempts, when there were zero login attempts. Then after entering password, doesn’t recognize password. Verify human. And repeat. But never actually connects. Problem is def on your end. Again.
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Eifion Evans (@Evz_Eifion) reported@Jay_137x @daveb1893 @Outlook Same issue here
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bronwen taylor (@bonnie54_uk) reportedMicrosoft password merry-go-round. Pls fix this. @Microsoft @Outlook @MicrosoftHelps
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Romy van de Pol (@PastryQueenRomy) reported@Outlook is there an bug going around? Outlook keeps asking me to log in, I tried using all the types (phone number, secondair email, normal login) to log in but none seem to work🤔 Phone number and secondair email work for half a minute before I get kicked out again
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Rapp Ma (@Summer1812660) reportedDear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.
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RussFTL (@randiitog) reportedAre @zavvi e-mails crashing anyone else's e-mail, and it is only Zavvi e-mails doing it, or am I just lucky? Fix that **** yeah!? They're fine on my phone but crash @firefox and @Outlook
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michael bell (@newcastleguy) reported from Sunderland, England@Outlook SOMEONE PLEASE REACH OUT TO ME?? MAJOR ISSUES I HAVE HERE WITH OUTLOOK
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KatS (@katrinas57) reported@Outlook Please, give me my legacy Outlook back! I frequently email my large family--and you took away my family contact list!!! Seriously??? Stop "improving" things that aren't broken! I work on a Mac.
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CA Shrenik Gandhi (@shrenikmgandhi) reported@Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.
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Patti Sharpless (@Busymom142) reported@timhardinguk @Outlook I am not receiving any emails either on my phone. My outlook on line is ok. It is very frustrating. I don’t know if it’s part of the problem.
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Tylor Six (@TylorSix) reportedHey @Outlook can I get some help I keep failing puzzles that I need to do so that I could get help from an AI to fix an issue that it isn't helping me with… are there people that work in your customer service anymore!?
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𝙠𝙖𝙨 ✧ 𝙖𝙡𝙖𝙨𝙩𝙤𝙧’𝙨 𝙨𝙤𝙪𝙡𝙢𝙖𝙩𝙚 📻🦊 (@alastorsvixen) reported@AcaciaBegley @Apple @Outlook apple said it’s microsoft’s servers being down but it’s been hours surely they could have fixed it by now 😭
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Erin 🏳️⚧️ (@EliteErin21) reported@ShishirShelke1 @Microsoft @Outlook fix your product please
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chakuchuri (@chakuchuri) reported@Outlook fix your app lags a lot these days. What kind of bloated app is this?
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EP✨ (@EllapaigeMusic) reported@Outlook Hi there, I’ve sent you an email about a problem I’ve been having, thanks!
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moc (@malikonchain) reportedIs @Outlook having problems? I have been logged off on all my accounts
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Tom Joseph (@atticrat62) reported@danamckayradio @Outlook @Microsoft I’m having the same problem today on my iPhone. It wants me to keep logging in and now it won’t let me login at all.
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Tamii (@T_a_m_i_i) reported@Outlook Since last month i'm having problems with my outlook and my teams account on my phone :/
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Michael (@Michael_Psalm51) reported@kelseyg2010 @Outlook Me too. They are having system problems.
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Fai (@faithedragon) reported@MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?
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Gina P. (@Giny87) reported@nikitheshrimper @Outlook You are not the only one. There is an issue.
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Liam Donoghue (@LiamD21) reported@Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous
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Ian Staffy Taylor (@hopwas2010) reported@daveb1893 @Outlook Down on my phone and iPad.
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Carly Miller (@Carly_Miller7) reported@Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP
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🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reportedUnable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft
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DJ Wolf (@TheWolfsWolfden) reported@Outlook i have been unable to get a hold through to my emails.For the last few days, my business and my personal and it seems microsoft doesn't give a **** because they won't connect me to a live person to give me support with this issue. Now they are costing my business money.
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Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reportedHad to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?