Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (48%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Calgary	Sign in	36 minutes ago
Kailua-Kona	Sign in	3 hours ago
Tucson	Website Down	3 hours ago
Memphis	Errors	8 hours ago
Los Angeles	Sign in	9 hours ago
Lille	Sign in	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jose Luis (@hellovaras) reported 4 minutes ago

  @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

• 
  Dean Ashton (@Dean_Tonberry) reported 7 minutes ago

  @Outlook @Microsoft Let me back into my email I have had over 20+yrs with no problems you suddenly want to verify, for no reason that govt control. I never got locked out, compromised or illegal activity. It has been fine until now. You are helping to cause the problems this way.

• 
  Douglas Pratt (@dppratt) reported 8 minutes ago

  @outlook Our company email still down. When will this be resolved?

• 
  Zackary Banger (@BangerZackary) reported 9 minutes ago

  @comeasyouareTO @Outlook That is to say one login attempt with the correct password is not too many times with the incorrect password

• 
  Habit.Earth (@habitearth) reported 10 minutes ago

  @Outlook You Suck. Why did I have to spend a ton of time troubleshooting your problems? I'm deleting you from my life.

• 
  jon brownsill (@jonbrown2021) reported 12 minutes ago

  @Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?

• 
  Sidhant Ranjan Shrivastava (@sidhantranjan) reported 12 minutes ago

  @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.

• 
  M$. FIT (@1BOMBDIGGITYBOO) reported 13 minutes ago

  My reminders ain’t reminding. Fix it! @Outlook

• 
  Trevor Harris (@THarris1519) reported 15 minutes ago

  @Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.

• 
  Cédric Krier (@cedrickrier) reported 18 minutes ago

  @Outlook can you fix your email server???? 🤬🤬🤬🤬

• 
  Nayeem (@Nayeem_747) reported 22 minutes ago

  @Outlook My account is locked without any reason I tried to verify with phone number still it’s not working

• 
  N Rose (@NRose_N5) reported 22 minutes ago

  @tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?

• 
  Leng (@lengafc) reported 23 minutes ago

  @Outlook I am having a lot of issues singing in, please respond to my direct message

• 
  Lee Charters (@cheeckycharters) reported 23 minutes ago

  @Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.

• 
  Pfs (@sirpenski) reported 25 minutes ago

  @WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.

• 
  Nick ✨ (@njamess10) reported 27 minutes ago

  God, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.

• 
  EDDG Creative (@EDDGcr) reported 31 minutes ago

  @Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter

• 
  Keegan Lanier (@keeganlanier) reported 32 minutes ago

  Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

• 
  FallingDebris (@VolatileAmine) reported 33 minutes ago

  @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

• 
  Bradley Frank (@addos) reported 34 minutes ago

  @Outlook what is the deal with this error? UTC Date: 2026-01-30T15:20:21.838Z Client Id: 5E8BAB74F0F24FB4B05D3C3EFFC064FB Session Id: 6299cf67-9301-493d-9437-0198418fae88 Client Version: 20260116004.05 BootResult: configuration Back Filled Errors: Unhandled Rejection: Error:

• 
  Cheekyman81 (@1_hsm) reported 34 minutes ago

  @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.

• 
  Ture Anderson (@tanfrancisco) reported 36 minutes ago

  @Outlook I was able to fix the problem using another computer and a different network.

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 37 minutes ago

  @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

• 
  maybe: rockie/pops 🤠 (@gooddadgenes) reported 42 minutes ago

  it seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook

• 
  🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported 45 minutes ago

  Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft

• 
  Mrknavish 🇺🇸 (@Mr_Knavish) reported 49 minutes ago

  Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

• 
  sarah (@SarahEmpson2) reported 49 minutes ago

  @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

• 
  Ture Anderson (@tanfrancisco) reported 53 minutes ago

  @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

• 
  Charlie Stacey (They /Them) (@CharlieStaceyUK) reported 54 minutes ago

  @Outlook I’m a sole global admin fully locked out of my business account. The phone number allocated to my case has issues receiving calls. I desperately need this sorted so I can work. Is there anything more I can do, at the very least to change the phone number?

• 
  Ali. Me (@AlisonWagstaff3) reported 1 hour ago

  @Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too