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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 70% Sign in (70%)
  • 15% Errors (15%)
  • 15% Website Down (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 6 hours ago
Martinsville Errors 7 hours ago
Sydney Sign in 9 hours ago
West Warwick Errors 20 hours ago
Montréal Sign in 22 hours ago
Asnières-sur-Seine Website Down 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ellieeeharris
    Ellie Harris (@ellieeeharris) reported

    @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

  • LaubeQ28
    LaubeQ (@LaubeQ28) reported

    Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

  • OktayAykut1
    Oktay (@OktayAykut1) reported

    @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

  • Dobbie_88
    Max (@Dobbie_88) reported

    @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

  • TechWTaylor
    Tech With Taylor (@TechWTaylor) reported

    @Outlook how much longer until this issue is resolved???

  • Charles2982708
    Charlie (@Charles2982708) reported

    @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

  • xmckeallax
    paula atkinson (@xmckeallax) reported

    @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

  • sree9819
    Sreeni (@sree9819) reported

    @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

  • rebecca_dray_
    Bex (@rebecca_dray_) reported

    @TyredMark @Microsoft @Outlook Yep I’m having the same issue

  • mgrjohnalex
    John Alex (@mgrjohnalex) reported

    @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

  • maaaaandyy
    tortured hot girl department (@maaaaandyy) reported

    I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

  • KueddeR
    NewsMän (@KueddeR) reported

    @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

  • LHearns2
    Luke Hearns (@LHearns2) reported

    Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

  • kelseyg2010
    Kelsey Goodwin (@kelseyg2010) reported

    @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

  • drewbiebertbh
    Gurjot S (@drewbiebertbh) reported

    @Outlook fix the issue pls

  • faisal9051911
    Faisal 🔻 (@faisal9051911) reported

    @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

  • NickyCowell
    Nicky Cowell (@NickyCowell) reported

    @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

  • KolkataRsogolla
    Santanu Banerjee (@KolkataRsogolla) reported

    Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • RickyPopat
    Bhavick Ricky Popat (@RickyPopat) reported

    @TBanton18 @Microsoft @Outlook What's the error message saying?

  • misteryogee
    Yogee (@misteryogee) reported

    My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

  • MsTab00
    Ms.Tab00 (@MsTab00) reported

    @Outlook y’all are out of line?!?!! Servers down for over 24 hours

  • Katlego_Mack
    Katlego Makgaila (@Katlego_Mack) reported

    Please fix the Outlook search tool @Outlook @Microsoft

  • marifuenzalida
    MJ (@marifuenzalida) reported

    @Outlook not working !!!!!!!!!!!

  • MKFrainMaria
    MKM (@MKFrainMaria) reported

    @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

  • ko_baboni
    Koku Baboni (@ko_baboni) reported

    @Outlook, fix Outlook mobile!

  • XsinandtonicX
    ATMOSARRISES (@XsinandtonicX) reported

    @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

  • beer_and_mtg
    Beer stein of the void (@beer_and_mtg) reported

    @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

  • whatbluecheck
    K2 (@whatbluecheck) reported

    @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****