Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Elk Grove	Sign in	3 hours ago
Nantes	Errors	4 hours ago
Paralímni	Sign in	6 hours ago
Parkland	Errors	13 hours ago
Jackson	Website Down	18 hours ago
Scottsdale	Sign in	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rhiannon ☕️ (@rhimckinley) reported 7 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  Kelsey Goodwin (@kelseyg2010) reported 8 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Internet Politician (@NetRant1) reported 8 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  jonathan hopley (@jonathanhopley) reported 9 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Leaves Ahead (@acetipped) reported 10 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Jacob Landsmeer (@jlandsme_93) reported 20 minutes ago

  @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

• 
  Lin (@LinzieM79) reported 22 minutes ago

  Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

• 
  Chow (@smooth_93) reported 22 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 22 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Max (@Dobbie_88) reported 24 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  alli. (@lovemesomeALLI) reported 27 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 27 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  Luke Hearns (@LHearns2) reported 27 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Alyse❤️ (@alyse3344) reported 27 minutes ago

  @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 33 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  K Grimsley (@KazzaGrims) reported 37 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  MJ (@marifuenzalida) reported 37 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 37 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Gemma Collins (@Gem83Col) reported 39 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Guts (@Guts_1993) reported 49 minutes ago

  @Outlook This **** still not working lol

• 
  Mosh_Pit_Chad (@Mosh_Pit_Chad) reported 53 minutes ago

  @Outlook any solutions to your email outage for iPhone?

• 
  Andrew (@andrewrdn463) reported 53 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Dave Shreeve (@DaveShreeve) reported 54 minutes ago

  @Outlook Email is still not working. Come on.

• 
  Monika Mullins (@Mbratz123) reported 57 minutes ago

  Not realizing @Microsoft @Outlook was down it made me verify like 20 times on my iPhone today

• 
  Ms.Tab00 (@MsTab00) reported 58 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Bex (@rebecca_dray_) reported 58 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Lauren (@thevoidiscute) reported 1 hour ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  Shardae (@Shardae_Shanice) reported 1 hour ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Jimmy Fallon (@JimmyFal) reported 1 hour ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  Souvik Mukherjee (@souvik610) reported 1 hour ago

  @Outlook I'm having authentication error for my outlook email id