Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (49%)
- Errors (26%)
- Website Down (25%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Sign in | 39 minutes ago |
|
Preston
|
Sign in | 4 hours ago |
 Cypress
|
Sign in | 5 hours ago |
 Metz
|
Errors | 9 hours ago |
 Madrid
|
Sign in | 10 hours ago |
|
Alpharetta
|
Errors | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Ali. Me (@AlisonWagstaff3) reported@Outlook why suddenly can't I get into my long owned emails. I've gone down a rabbit hole being redirected by your website. It's saying I've downloaded it (after deleting it) and it's not showing on my phone!!
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Cindy Bisset (@bisset_cindy) reported@Outlook I think everyone who has a complaint about Microsoft (because I can not be the only one), and their lack of customer service and related productivity issues should get together and let’s Sue them. I have paid multiple times for this ****
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hydra (@syedahmed004) reported@MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!
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star🧚🏻♀️ (@zxcbnmjklyf) reported@Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.
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rachel. (@ditz4baldie) reported@Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details
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Dean Ashton (@Dean_Tonberry) reported@Outlook @Microsoft Let me back into my email I have had over 20+yrs with no problems you suddenly want to verify, for no reason that govt control. I never got locked out, compromised or illegal activity. It has been fine until now. You are helping to cause the problems this way.
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sheenbean (@loisetwt) reported@Outlook I currently have two Outlook accounts for two different jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please help me resolve this issue so I can access the correct account?
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HSM_81 (@1_hsm) reported@Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.
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Nayeem (@Nayeem_747) reported@Outlook My account is locked without any reason I tried to verify with phone number still it’s not working
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EDDG Creative (@EDDGcr) reported@Outlook Horrible tech support, having email issues, and everyone I get just passes me to another department. This is only going to get worse! #needalternative #trainbetter
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Christina B Juras (@chrissycee75) reported@Outlook please fix your web-based calendar so it doesn't default to all-day meetings
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susannah (@susannahj55) reported@Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.
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Louis Arthur-Brown (@LouisArthu66843) reported@Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.
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Habit.Earth (@habitearth) reported@Outlook You Suck. Why did I have to spend a ton of time troubleshooting your problems? I'm deleting you from my life.
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Johnboso Nnamani (@NJohnbosco99511) reportedWhy is @Outlook down?
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Shawn Farrell (@farrellshawnp) reported.@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!
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Nick ✨ (@njamess10) reportedGod, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.
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Andy Urquhart (@PolarBearAU) reported@Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.
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Monica Rangel (@MonicaLRangel) reported@Outlook Have been having issues with outlook all day today is there something going on?
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook Yet another glitch today. Icon says I have mail but nothing unread in there
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Michael (@michaelhannaa) reported@Outlook on IOS is terrible. Just terrible.
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Snacktime (@Snacktime_17) reported@Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail
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Nowshad Hossain Rahat (@nhrdev) reported@mdnlabs login to @Outlook :/ even valid 2FA methods stops working
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mel (@mel76151448) reported@Outlook how am I supposed to get back in my email account, when I can’t sign in. Tried all the links but no success. Run a business on this account. I need to speak to a human!!!
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Andrew Hopkins (@F19ADH) reportedI see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?
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Love Gupta (@Lovegupta_) reported@MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm
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NorthCarolinaTrader (@NCarolinaTrader) reportedIs it just me, or has @Outlook become an absolute pile of garbage that has us loathing Microsoft Corporation. Bad software has become absolute garbage. I open this junk, my accounts are no longer set up, then you need a PhD in computer science to fix the problem.
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Keegan Lanier (@keeganlanier) reportedAnyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge
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JC Castañeda (@xJoeyxKnucklesx) reported@sh69147 @Outlook I got same problem VaultEdgeX helped me