Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Gien	Errors	1 hour ago
Adelaide	Sign in	1 hour ago
Rotterdam	Sign in	3 hours ago
Southbury	Sign in	3 hours ago
Wyckoff	Website Down	6 hours ago
Plymouth	Errors	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alli. (@lovemesomeALLI) reported 2 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  TONY SANDERSON (@EMANONF1) reported 3 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Mark Young (@2_youngy) reported 4 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Bex (@rebecca_dray_) reported 4 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Dar99 (@Dar8206) reported 6 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  Joe Robinson (@MrJoeRobinson) reported 6 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  K2 (@whatbluecheck) reported 10 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  Kal (@kaleighlynnnn) reported 10 minutes ago

  @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

• 
  Ellie Harris (@ellieeeharris) reported 12 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Kelsey Goodwin (@kelseyg2010) reported 13 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 14 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  Jessie Sousa (@NoMashSousa) reported 16 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 20 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Phil Hutchings (@PhilHutchings14) reported 20 minutes ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  RAV3N9999 (@rav3n9999) reported 24 minutes ago

  @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

• 
  jen (@JackalopePoop) reported 25 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Wild (@Wildlvl) reported 28 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  SkyBaum (@SkyBaum1) reported 31 minutes ago from City of Longwood, Florida

  @Outlook account verification is broken. Please fix it so I can get back into my account. Thx

• 
  Dr. Vishal Kumar (@vkfzr) reported 32 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Timothy Nichols (@nichols_ti28279) reported 34 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Geekhead (@itsgeekhead) reported 38 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  TONY SANDERSON (@EMANONF1) reported 40 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Taz 泰秀樂 (@tazorack) reported 45 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  secret name (@dbfssecret) reported 47 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  tortured hot girl department (@maaaaandyy) reported 48 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  Kyle Davey (@KyleDavey86) reported 53 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  MJ (@marifuenzalida) reported 55 minutes ago

  @hotmail @Outlook not working

• 
  Asbjørn (@a_arknu) reported 56 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  jonathan hopley (@jonathanhopley) reported 57 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Shaz 🦋 (@soxxylady) reported 1 hour ago

  @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬