Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Arlington	Errors	43 minutes ago
Beaucaire	Sign in	10 hours ago
Okmulgee	Sign in	11 hours ago
Orinda	Website Down	11 hours ago
Houdan	Website Down	12 hours ago
Liverpool	Sign in	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Young (@2_youngy) reported 4 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  alli. (@lovemesomeALLI) reported 11 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Julia Ullrich (@JuliaUllrich13) reported 13 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Melanie Marler (@marlermelanie) reported 14 minutes ago

  @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

• 
  KEN IN SA (@SAsportshonk) reported 15 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  K Grimsley (@KazzaGrims) reported 15 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  eloise (@eloisecampbel45) reported 15 minutes ago

  @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

• 
  Soph (@feeenickss) reported 18 minutes ago

  @Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!

• 
  Neeraj (@Neeraj8k) reported 19 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  Gurjot S (@drewbiebertbh) reported 23 minutes ago

  @Outlook fix the issue pls

• 
  Winston Smith (@OceaniaRm101) reported 24 minutes ago

  @Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?

• 
  Dee (@PlatinumEvents_) reported 26 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Shaz 🦋 (@soxxylady) reported 31 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  Jersey (@jerseyish) reported 36 minutes ago

  @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

• 
  Leila ✨🇦🇷 11/11 (@lilila1993) reported 36 minutes ago

  @Outlook how much longer will the system be down? is has been more than 12 hours.

• 
  Andrew Pereira (@AndrewP204) reported 37 minutes ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  Carie Sams (@belleintexas) reported 40 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  Max (@Dobbie_88) reported 42 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  cdkcy (@ekhcchi) reported 45 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  Jenny (@Rinatiic) reported 46 minutes ago

  @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

• 
  jamie (@jammyzizzle) reported 48 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  rhiannon ☕️ (@rhimckinley) reported 49 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  jen (@JackalopePoop) reported 52 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Mairead (@Hppytedsgirl) reported 56 minutes ago

  @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

• 
  Simbaaa (@simoes_romeo) reported 59 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  Wind 24 (@ayanconq) reported 59 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Hakan (@Hakan1630386105) reported 59 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Chris Walker (@Cwalker6033) reported 60 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  alli. (@lovemesomeALLI) reported 1 hour ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 1 hour ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito