Outlook.com status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (48%)
- Errors (26%)
- Website Down (25%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Monterey
|
Sign in | 13 minutes ago |
 Hastings
|
Sign in | 40 minutes ago |
|
Albuquerque
|
Sign in | 2 hours ago |
 Paris
|
Sign in | 8 hours ago |
 Charlottetown
|
Errors | 13 hours ago |
|
Noves
|
Sign in | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Fairbanks 🇮🇱 (@pasadena792) reported@stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.
-
Fred (@ch1vat0n) reported@claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?
-
NEO_England (@NEO_England) reported@Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?
-
Johnboso Nnamani (@NJohnbosco99511) reportedWhy is @Outlook down?
-
susannah (@susannahj55) reported@Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help
-
delicia (@deliciaMP4) reported@Outlook a move up/move down feature isn’t that hard surely
-
Mary N-T (@MaryNT16) reported@Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.
-
Mark (@miningmark48) reportedHey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.
-
Nicole (@Nicole18068) reported@Outlook IM NOT RECEIVING EMAILS!!! ITS NOT WORKING!!
-
Cheekyman81 (@1_hsm) reported@Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me
-
N Rose (@NRose_N5) reported@tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?
-
Paul Richardson (@TechboyUK) reportedThat sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!
-
Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported@astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.
-
M$. FIT (@1BOMBDIGGITYBOO) reportedMy reminders ain’t reminding. Fix it! @Outlook
-
Ramim Rifat | Beehiiv Expert 🐝 (@ramim_rifat_) reported@aa1yea @beehiiv @Outlook it's a glitch! beehiiv is working on it
-
suckafree (@xanaxanadu_) reported@Outlook How am I supposed to reset my password or recover my account when the phone number option isn’t working. I keep getting an error that reads “this method is not working right now”. I can’t log in to get any help or support and the Get Help page does not address my issue.
-
ScottO USA ISTJ I/III/IV/iv (@gscottoliver) reportedI’m happy to see that @Outlook Online has corrected the issue of leaving Junk marked as unread when I move it to Deleted. Thanks!
-
Monica Rangel (@MonicaLRangel) reported@Outlook Have been having issues with outlook all day today is there something going on?
-
Emmanuel J (@EmJy26) reported@Outlook is there any ongoing issues with outlook especially for suddenly quarantine of emails?
-
BH22 (@BigHorn2822) reported@Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.
-
David Nsiyona (ↁαŁε) (@DNsiyona) reportedLose the phone with your authentication app and you're in for the ride trying to login to your account! Many codes sent today mbu try again tomorrow @Microsoft @Outlook
-
Lover you 3000 Midnights (@lizakabe) reportedHey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!
-
Cheekyman81 (@1_hsm) reported@Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.
-
Sam McDonald (@wsmcd) reported@Outlook @Microsoft Luckily I have a passkey and was able to sign out of all my accounts elsewhere. In fact I removed the password as a sign in option for my account now. Strongly recommend everyone do this!
-
Pfs (@sirpenski) reported@WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.
-
Ali Haider (@SAH_HAIDER) reported@Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!
-
hydra (@syedahmed004) reported@MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!
-
Francis Bacon 🥓 (@mundosimulado) reported@Outlook It’s a real ****, the last Windows updates turn my laptop very slow and Outlook classic don’t work anymore. I demand refund a refund of my money.
-
Andy Urquhart (@PolarBearAU) reported@Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.
-
A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.