Outlook.com status: access issues and outage reports
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If you are having issues, please submit a report below.
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (52%)
- Website Down (27%)
- Errors (21%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 4 days ago |
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Errors | 5 days ago |
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Sign in | 5 days ago |
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Website Down | 5 days ago |
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Sign in | 6 days ago |
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Errors | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?
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Varun101 (@vroon101) reported@Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!
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ATMOSARRISES (@XsinandtonicX) reported@Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING
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CA. Rahul Jain (@carahuljain03) reported@Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.
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PY (@peteryanni) reported@Outlook Why remove Send Availability from the mobile app? It was one of the most useful features for scheduling on the go. Now the calendar button only creates events, and checking free times requires minimizing the draft or saving it just to switch tabs. Proposing 3–5 options has become a slow back-and-forth process.
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Charlie (@Charles2982708) reported@Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.
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Chayan Chakrabarti (@lazychakrabarti) reported@Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame
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LaubeQ (@LaubeQ28) reportedHey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.
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Wildo Tango (@xx01010xxc) reported@Outlook you're #hotmail recovery is not working, I need human assistance
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Timothy Nichols (@nichols_ti28279) reported@MartGHtTx @Outlook Volan_xyber can fix this.
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Kvng (@Kvng4r) reported@Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card
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Moheshwar Amarnath Biswas (@fluentmoheshwar) reported@WindowsLatest Fix @MicrosoftTeams and @Outlook first.
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swede05 (@AaronWick2) reported@Outlook having trouble with verification for my hotmail account can u help me with this please
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Dee (@PlatinumEvents_) reported@Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.
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M Raj (@MrVeritas) reportedIs anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.
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Han. (@HanaJohnson92) reportedDay 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps
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osman (@osman_cetin) reported@Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance
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Kiera (@kiera34670) reported@Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻
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Ad Libitum (@JSokaza) reportedThe AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.
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D🧚🏽 (@_preciousdee) reportedFix this please @Outlook
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Darnell Wiggins (@TheDon2108) reported@Microsoft @Outlook is acting weird moving slow, and etc
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Simon (@SimonFearing) reported@Outlook could somebody help me with signing in to email problems plz
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Taz 泰秀樂 (@tazorack) reported@Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?
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Diagnosis (@Diagnosis410227) reported@Outlook I have issues with logging into my account. What should I do? @Outlook
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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TONY SANDERSON (@EMANONF1) reported@Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.
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⚡️Rob Truss⚡️ (@robtruss81) reported@Outlook is the app still down in the uk ? Can’t log in !
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct
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Manash Boraa (@ManashPratimBo3) reportedHello @Outlook i am experiencing persistent issues with my Outlook account that are impacting my daily work Outgoing Emails are stuck or failing to send. Incoming Emails are heavily delayed and some are not being received at all Please resolve this urgently