Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 05/27/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (73%)

    Sign in (73%)

  2. Website Down (16%)

    Website Down (16%)

  3. Errors (11%)

    Errors (11%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
DenmarkRisskov Sign in
PeruLima Errors
SpainSant Pere de Ribes Sign in
SpainSevilla Sign in
United StatesNew York City Website Down
United KingdomLondon Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Emrikol07 Norman (@Emrikol07) reported

    @Outlook The new web ui is total crap, please change it back. When trying to send an email I am constantly getting an error message "this message can't be sent because at least one recipient isn't valid". This is because the intellisense on the To line is broken.

  • matdrewin Mathieu Drouin (@matdrewin) reported

    @GracjanZlotucha @Outlook I have the same issue.

  • JGVOICE John Goldsmith (@JGVOICE) reported

    @Outlook - Update 4.2238.1 for iOS (iPadOS 15.7) does not fix crash. Updated yesterday, turned off “show messages in threads”, all ok yesterday, but after restart today the app has reverted to showing msgs in threads although setting shows it as off. 1of2 …

  • evanoflanagan Evan Flanagan (@evanoflanagan) reported

    Sat down at my desk and took a look at my @Outlook calendar. Fat Lip by Sum 41 came on. Oof

  • fgonzalez59 Francisco J Gonzalez (@fgonzalez59) reported

    @david_brown14 @Outlook Same issue. Did this fix it?

  • MediaMktgGuy Walter Levitt (@MediaMktgGuy) reported

    @Outlook just me, or is the latest iOS update crashing for others too ? Have tried deleting and Reinstalling, but the same issue

  • leonlalieu Léon Lalieu (@leonlalieu) reported

    Unfortunately still no fix. @Outlook can you give an estimate?

  • dstradesurloss ***** slipper (@dstradesurloss) reported

    oh hey @Outlook go **** yourself you broken *** chump

  • johncolucci John Colucci (@johncolucci) reported

    @Outlook Also when I’ve tried to toggle it on/off (Thread) to trick it, it just freezes to the point in which if I reopen the app, restart the device (both iPad/iPhone), it crashes and I have no choice but to delete/reinstall, which also does not solve the issue.

  • SaiNWrites Sai Nukala⚡️ (@SaiNWrites) reported

    @Microsoft Please simplify the @Outlook icons and User Interface. It is so slow, lag and inbox conversation mode is horrible.

  • PriteshHindocha Pritesh Hindocha (@PriteshHindocha) reported

    @Outlook app crashing after the latest iOS update. Cannot get into emails and I’m on the road travelling! Need this sorted now as I’ve seen many others complain of the same issue!

  • leonlalieu Léon Lalieu (@leonlalieu) reported

    @Outlook for iOS keeps on crashing after update. Reinstall of the app doesn’t solve the problem. @Outlook when is a fix expected?

  • maisabelfonseca Isa Fonseca (@maisabelfonseca) reported

    @Outlook I can't open / login to my outlook account

  • tony_carazo Tony Carazo (@tony_carazo) reported

    @ComplaintBox12 @Outlook i’m experiencing the same issue.

  • MariusSkovli Marius A. Skovli | #MVP (@MariusSkovli) reported

    What’s up @Outlook? I am having a strange problem with my MacBook Pro M1 Max. Sometimes, I get emails with what seems like greek as the display language. When hitting reply, it changes to the correct terminology—I tried reinstalling. Using M365 Apps from #MEM #Intune. Any idea?

  • jeremyweisser jeremybearimy (@jeremyweisser) reported

    @Outlook @ComplaintBox12 @Outlook we have many users reporting this issue. Is there an update? When can we expect this to be addressed?

  • oby_uno mark o'brien (@oby_uno) reported from Rockingham, State of Western Australia

    Hey @Outlook what’s the ETA on a fix for the crashing iOS app? If it’s not soon, I’m going to need to invest in a decent alternative. This is taking too long for a critical app.

  • glasslawyer Chuck Lloyd (@glasslawyer) reported

    @Outlook @PriteshHindocha Any estimate as to when this issue will be resolved? There are a lot of us out here who can’t access our email.

  • mlande2 Mike L (@mlande2) reported

    I don’t know what the hell is going on, but @Outlook just aren’t picking up junk at the moment. I’ve gone from getting 1 junk mail in my inbox per week, to 20 a day. The junk filter is barely catching a thing. Is anyone else having this issue at the moment? #hotmail

  • freakspider8 Mr King's First Girl 🪣🩸 (@freakspider8) reported

    @Captain_Bold @Outlook I am. Is this the issue?

  • ComplaintBox12 Complaint Box (@ComplaintBox12) reported

    @Outlook Is there any ongoing issue with outlook app crashing on iPhone SE with iOS 16.2? Observed on couple of devices now.

  • ComplaintBox12 Complaint Box (@ComplaintBox12) reported

    @Outlook Any update on this? Issue still persist after last night app update. For me it only on iPhone SE devices.

  • Mariah_Memoirs Jobsy (@Mariah_Memoirs) reported

    @Outlook @ComplaintBox12 The latest app update 4.2238.1 still has not fixed the issue!! Please help.

  • Lindysue5997 Linh Phạm (@Lindysue5997) reported

    @Outlook I want to add a new recovery email to my hotmail account but I can’t sign in to my old recovery email to get code. What I need to do now?

  • IanSammut95 Ian Sammut (@IanSammut95) reported

    @Outlook crashing on ios 16.0.2 any help? Reinstalling and deleting app from phone storage not working

  • naheemmatloob Naheem Hussain (@naheemmatloob) reported

    @Outlook hotmail service down

  • JamesC88826420 James C (@JamesC88826420) reported

    @Outlook @johncolucci Having the same issue.

  • Lindysue5997 Linh Phạm (@Lindysue5997) reported

    @Outlook I want to add a new recovery email to my hotmail account but I can’t sign in to my old recovery email to get code. What I need to do now?

  • jackmstrader Jack Strader (@jackmstrader) reported

    @Outlook I attempted to change my organize by thread settings on my iOS outlook app and now it is constantly crashing. I notice this is a widespread problem do we have a workaround or an ETA on a fix?

  • BannaJittu Jitender Singh Rathore🇮🇳 (@BannaJittu) reported

    @Outlook i have issue using the app of outlook in my office PC. Its asking PW again and again but working with same pw in web browser. Can you help me