Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Fayetteville	Errors	1 hour ago
London	Sign in	2 hours ago
Gennevilliers	Website Down	4 hours ago
Haddington	Sign in	20 hours ago
Glasgow	Sign in	21 hours ago
Burgess Hill	Sign in	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelsey Goodwin (@kelseyg2010) reported 11 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  FreWaaks (@FWaaks) reported 11 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

• 
  Gurjot S (@drewbiebertbh) reported 12 minutes ago

  @Outlook fix the issue pls

• 
  Andrew (@andrewrdn463) reported 14 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Shaz 🦋 (@soxxylady) reported 15 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  onelove (@brummy1978) reported 16 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  mesut (@mstsaydut) reported 19 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 20 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Dar99 (@Dar8206) reported 25 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  Erick Salas (@MEGAARICK) reported 25 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  B. (@Drum_y) reported 27 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  Chow (@smooth_93) reported 27 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Leaves Ahead (@acetipped) reported 31 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Andrew (@andrewrdn463) reported 32 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  KEN IN SA (@SAsportshonk) reported 33 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Donna Adinolfi (@DonnaSpaGal) reported 33 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Yogee (@misteryogee) reported 37 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  B. (@Drum_y) reported 39 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Timothy Nichols (@nichols_ti28279) reported 42 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Julia Ullrich (@JuliaUllrich13) reported 43 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Bex (@rebecca_dray_) reported 43 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  alli. (@lovemesomeALLI) reported 44 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Jgs (@Jgsbm5) reported 45 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Dean (@dwpilgrim) reported 47 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  Sparky (@Jouler8) reported 49 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 55 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  TONY SANDERSON (@EMANONF1) reported 55 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Dodgy Anon (@DodgyAnon) reported 1 hour ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Luke Hearns (@LHearns2) reported 1 hour ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Neeraj (@Neeraj8k) reported 1 hour ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡