Outlook.com status: access issues and outage reports
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If you are having issues, please submit a report below.
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (68%)
- Errors (16%)
- Website Down (16%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 7 minutes ago |
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Website Down | 33 minutes ago |
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Website Down | 3 hours ago |
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Errors | 5 hours ago |
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Sign in | 7 hours ago |
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Sign in | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Koku Baboni (@ko_baboni) reported@Outlook, fix Outlook mobile!
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Chayan Chakrabarti (@lazychakrabarti) reported@Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame
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rhiannon ☕️ (@rhimckinley) reported@marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps
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Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.
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Geekhead (@itsgeekhead) reported@Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is
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Hakan (@Hakan1630386105) reported@disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.
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Tariq Ponir (@hyperactve) reportedMicrosoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.
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Jgs (@Jgsbm5) reported@lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!
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Wild (@Wildlvl) reported@Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days
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GUAL CYBR (@gual_cybr) reported@ViEaglen06 @Outlook I can fix your account! Dm me
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Kelsey Goodwin (@kelseyg2010) reported@Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬
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sally (@trolly_dolly6) reported@Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later
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Jacob Landsmeer (@jlandsme_93) reported@TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook I'm having the same issue! 21 years too!
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Bhavick Ricky Popat (@RickyPopat) reported@TBanton18 @Microsoft @Outlook What's the error message saying?
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Sparky (@Jouler8) reported@Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.
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👑Cass✨ (@ItsCas_tho) reported@Outlook I can’t log in my email and when I try to get help it’s asking me to sign in
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Hakan (@Hakan1630386105) reported@wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.
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cdkcy (@ekhcchi) reported@Outlook Idk maybe let me sign in so I can check
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Gurjot S (@drewbiebertbh) reported@Outlook fix the issue pls
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Gяace&Peteя♡ (@GraceJ_PeterM) reported@Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport
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jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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Carie Sams (@belleintexas) reported@Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!
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William (@dxgl_org) reported@eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.
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Phil Hutchings (@PhilHutchings14) reported@MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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Ms.Tab00 (@MsTab00) reported@Outlook y’all are out of line?!?!! Servers down for over 24 hours
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Internet Politician (@NetRant1) reportedI can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps