Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 66
Madrid, Comunidad de Madrid 57
Paris, Île-de-France 53
Bogotá, Distrito Capital de Bogotá 35
Barcelona, Catalunya 31
Bristol, England 25
Manchester, England 24
Seattle, WA 20
Quito, Provincia de Pichincha 18
Valencia, Comunitat Valenciana 18
Sydney, NSW 17
Birmingham, England 16
Melbourne, VIC 15
Mexico City, CDMX 14
Atlanta, GA 14
Toronto, ON 14
Chicago, IL 13
New York City, NY 13
Los Angeles, CA 12
Southampton, England 12
Leeds, England 12
Minneapolis, MN 12
Dublin, Leinster 11
Liverpool, England 11
Guayaquil, Provincia del Guayas 11
Toulouse, Occitanie 10
Miami, FL 10
Newcastle upon Tyne, England 10
Washington, D.C., DC 10
Ashburn, VA 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • elanasalet Mhm! (@elanasalet) reported

    @Outlook what’s with the slow processing!??? Not deleting things… screwing up MORE AND MORE?????? And the new outlook don’t f-ing get me started!

  • Tbegna1992 ABT (@Tbegna1992) reported

    @Outlook Need help. I have exhausted all possible remedies. Issue with Outlook App not loading messages on computer and won’t add back into app.

  • Tbegna1992 ABT (@Tbegna1992) reported

    @Outlook Issues with outlook app on Mac and iPhone. Use 2 email accounts in app. Reset password for 1 account. Now having issue accessing that account on computer and phone. Help please.

  • electionboy Dan Fonda (@electionboy) reported

    @KevinVuongxMP @Outlook Gosh! Sorry you’re having these problems, I moved to gmail two years ago after three decades of Outlook and I loathe it. Give me outlook any day.

  • sandipkumbhar27 Sandy (@sandipkumbhar27) reported

    @Outlook I'm not able to login to my account. It was working well with multiple devices but causing issue now and even after resetting I'm not able to login. Please help.

  • AnoopSi08533041 Anoop Singh (@AnoopSi08533041) reported

    @Outlook Hi team my personal Outlook account has been locked and I am not able to reset the password because getting a code over the phone is not working. Please help me need to login urgently.

  • Ankit__DeV Nagasai (@Ankit__DeV) reported

    can’t able to use teams and outlook in ios 26 public beta 1. please fix it @AppleSupport @MicrosoftTeams @Outlook

  • PhoenixUp_999 #REJECTTHISREGIME (@PhoenixUp_999) reported

    @Outlook Trying to login to my account but it says too many requests, what could be the problem?

  • micahthacker Micah Thacker (@micahthacker) reported

    @GOTORONIWOOD @Outlook This isn't just a glitch it's a betrayal of trust. While Microsoft gives canned responses, @AJTheTech actually digs into these cases. Many have recovered data through him after similar nightmares

  • Nirka01 Nirka (@Nirka01) reported

    @Outlook @AppleSupport Guys - i am facing technical difficulties while configuring Outlook/Hotmail.com account on native iOS Mail app on iphone 16 pro. It was working fine but got abruptly stopped. Now whenever i try to configure hotmail is giving me an error Too Many Requests

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook you guys need to fix the new desktop outlook. You want to force us to use something that needs a lot of work. This is basically the web outlook, which in itself is trash.

  • arc_Serioun Sisi Seun (@arc_Serioun) reported

    @Outlook why is my email still locked even after I have filled out the forms twice. Is a crime that I opened an email for very important matters? What kind of problem is this????

  • boomtingl BoomtinglI (@boomtingl) reported

    @TeachREEthics @Outlook I've got the same problem. Did I say something wrong? It's like they cut you off for thinking or something? I bought a subscription to overcome the Onedrive extortion for more storage and they can't make it work.

  • spongedocks spongedocks (@spongedocks) reported

    @Outlook your system sucks, nothing but problems since I bought 365 a couple of months ago and support is not responding at all...what gives?

  • asifrehmani Asif Rehmani (@asifrehmani) reported

    @Outlook Microsoft Outlook is such a great tool used by so many. Not sure why you guys are messing it up with the "new" Outlook. That experience is so slow... I've tried to go a couple of times now and keep on going back to the "older" Outlook.

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