Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 25
Paris, Île-de-France 22
Chicago, IL 13
Woodbridge, VA 13
Sydney, NSW 13
Alcázar de San Juan, Castilla-La Mancha 12
New York City, NY 10
Houston, TX 10
Raleigh, NC 10
Minneapolis, MN 9
London, England 9
Seattle, WA 9
Melbourne, VIC 9
Brisbane, QLD 8
Toronto, ON 8
Denver, CO 8
Miami, FL 8
Atlanta, GA 7
Dallas, TX 7
Columbus, OH 7
Montréal, QC 7
Ashburn, VA 7
Calgary, AB 7
San Jose, CA 6
Midland, ON 6
Phoenix, AZ 6
Ottawa, ON 5
Sacramento, CA 5
Guayaquil, Provincia del Guayas 5
Bristol, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • therealCDRL Christopher Lynn (@therealCDRL) reported

    Is everyones @Outlook down? Can’t get on.

  • AlrightTricky Abbo Dabbo Dooo (@AlrightTricky) reported

    Is anyone else having trouble getting onto @Outlook #outlook?

  • SeeYaAreOh Christian (@SeeYaAreOh) reported

    My @msonenote and @Outlook programs are having issues with connecting on the program (keeps asking for the password after entering it) @MicrosoftHelps

  • JMilesTV Jay Miles (@JMilesTV) reported

    @Outlook @Microsoft so um whats up with Hotmail at the moment? Mail isn’t loading, unable to complete requests (ie view folders), etc. Y’all having issues today or…??

  • bluepooh1 Heather (@bluepooh1) reported

    @Outlook my inbox will not update. Please fix the website and app.

  • iamabhxy Abhay (@iamabhxy) reported

    Dear @Outlook, kindly suggest me a way to email a personal issue to your inbox. I tried digging out, it didn't work.

  • stonkcat Peter Pretzel (@stonkcat) reported

    @Outlook Your buggy, broken browser-based session of Outlook on my Mac caused me to smash my Apple Magic Mouse in frustration. Closing and reopening the tab fixed the problem, but that's hardly going to resuscitate my smashed up mouse, now, is it? Please can I have a new mouse?

  • KC75107116 KC (@KC75107116) reported

    @Outlook thanks for the update but where is the undo/back button. Fix it!

  • krhnsvncl Krhn Svncl (@krhnsvncl) reported

    @amyb82fluffy @Outlook Change your browser. I had the same problem in chrome browser. There is no problem in Yandex browser.

  • amyb82fluffy 🌸 Amy Brown 🚀 (@amyb82fluffy) reported

    Is @Outlook emails down? Xxx

  • serenagrace99 Serena (@serenagrace99) reported

    @Outlook I have been trying to get ahold of microsoft support for over a week now. I forgot my password to one of my emails and I have filled out the form to sign in 5 times and nothing has worked. Microsoft has not been helpful at all.

  • DALawrenceJr David A. Lawrence (@DALawrenceJr) reported

    Hey @Microsoft @Outlook what did you do with your latest Android app update? IT SUCKS! My app won't even open so I can see my emails. This is VERY inconvenient as this is my work email! FIX THIS IMMEDIATELY!!!

  • northcoasteels Matt (@northcoasteels) reported

    @melly300313 @Outlook I find all my Outlook problems ceased when I stopped using it. :-)

  • KrystleManning2 Krystle McEwen🦄 (@KrystleManning2) reported

    @Outlook Hi! I'm having issue using Outlook on my Google Chrome I get an error message when I try to view my emails and I can't send any. I tried clearing out my cookies and that hasn't helped.

  • muffadal_nimach Muffadal Sadriwala (@muffadal_nimach) reported

    some issues going on in outlook & Hotmail In Middle east @Microsoft @Outlook

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