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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 1
Twinsburg, OH 2
Grand Marsh, WI 1
Greensburg, PA 1
Minneapolis, MN 5
Didcot, England 1
Brussels, Brussels Capital 3
Ashburn, VA 11
Plymouth, MN 1
Simpsonville, SC 3
Seaford, England 1
Orillia, ON 1
Bradford, England 2
Paris, Île-de-France 30
Burlington, ON 1
Tirana, Tirana 1
Solihull, England 1
Stamford, CT 11
Blackpool, England 2
Fort Myers, FL 2
Baltimore, MD 7
Waltham Forest, England 1
New York City, NY 19
Manchester, England 13
Gerrards Cross, England 1
Harrisburg, PA 3
Saint-Herblain, Pays de la Loire 1
Arumpo, NSW 3
Penzance, England 1
Windsor, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • NoMashSousa
    Jessie Sousa (@NoMashSousa) reported

    Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

  • LaurelioLF33
    The Desert Fox🦊 (@LaurelioLF33) reported

    @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

  • _Cloudyy1
    𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported

    @Outlook r u guys okay? FIX THE ISSUE

  • trolly_dolly6
    sally (@trolly_dolly6) reported

    @Outlook how much longer will the system be down? I’m waiting for replies on important emails I’ve sent - 22.45 still cannot receive or send emails 😡

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

  • craigmaxmus
    maximus (@craigmaxmus) reported

    @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

  • RickyPopat
    Bhavick Ricky Popat (@RickyPopat) reported

    @TBanton18 @Microsoft @Outlook What's the error message saying?

  • kaleighlynnnn
    Kal (@kaleighlynnnn) reported

    @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

  • marlermelanie
    Melanie Marler (@marlermelanie) reported

    @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

  • TechWTaylor
    Tech With Taylor (@TechWTaylor) reported

    @Outlook how much longer until this issue is resolved???

  • Hppytedsgirl
    Mairead (@Hppytedsgirl) reported

    @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

  • ellieeeharris
    Ellie Harris (@ellieeeharris) reported

    @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

  • LHearns2
    Luke Hearns (@LHearns2) reported

    @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

  • Laura23WL
    ✨ Laura ✨ (@Laura23WL) reported

    @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

  • HanaJohnson92
    Han. (@HanaJohnson92) reported

    Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

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