Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 17
New York City, NY 15
Miami, FL 15
Sydney, NSW 12
London, England 10
Los Angeles, CA 10
Seattle, WA 9
Denver, CO 8
Minneapolis, MN 8
Santa Ana, CA 8
Brisbane, QLD 7
Perth, WA 7
Houston, TX 7
Phoenix, AZ 7
Toronto, ON 7
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Strasbourg, ACAL 4
Lyon, Auvergne-Rhône-Alpes 4
Bowling Green, KY 4
Marseille, Provence-Alpes-Côte d'Azur 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • gamer_diase GAMERDIASE (@gamer_diase) reported

    @Outlook Hello Please help me My issue is i have laptop and in this laptop I use microsoft office student edition 2016 but I forget password of my mail so how can I get it back. Please help me 😟😟😟

  • CFox131313 Fox 13 (@CFox131313) reported

    @Outlook Holy sht fix your damn site already. First I get stuck in a verify code loop where it won't let me sign into my backup email to get the bloody code. Now I can't even send an email because the verification puzzle won't load. And there are people complaining about this years ago

  • kimbabgirl yoon (@kimbabgirl) reported

    @Outlook I need to activate my office and I need to create my outlook mail. But can't open the website? Why? Is outlook down?

  • JanidMonsalve Janid Monsalve (@JanidMonsalve) reported

    @Outlook Hi, I need help because I can´t access into my mother´s hotmail account. Ive been trying to login for 8 days and it is denied.

  • robgc1 robgc1 (@robgc1) reported

    @Outlook Is Outlook down right now? can't see my emails here in STL MO

  • CortanaAl Cortana (@CortanaAl) reported

    @ALumia_Italia @Outlook it's a global problem, happens everywhere. it's been more aggressive in the past few months.

  • uzayr_ UZAYR (@uzayr_) reported

    @SpikeNowHQ is going to kick @Superhuman technology butt... Please dont get bought out and ruin yourself Spike. I have stopped using @Outlook which gives me SSL errors and Apple Mail which gives me password issues. Who said nobody would have disrupt like this!

  • unapuletano80 Cenz (@unapuletano80) reported

    @Outlook hi is there a issue with outlook app and hotmail logging from browser as haven’t received a email since Tuesday and that including junk mail.

  • brntobecute bubu สั่งทาง dm อ่านพินก่อนสั่งนะคะ (@brntobecute) reported

    @Outlook hello is your server down? I can't log in to my email

  • Survivor_JohnS John Sullivan the Real Deal With The Real Spiel (@Survivor_JohnS) reported

    But just for the record @Office @Outlook I still have the 2003 edition of Office. @billgatesaz had the same problem Toyota does. Build it right it will last forever. So yes, Word, Excel Spreadsheets all bounce of that for me. But Bill thank you for that. Saved me tons.

  • Scrxtchy Scratch. (@Scrxtchy) reported

    @Outlook You won't believe it. Clearing cookies ACTUALLY was the fix

  • ProximitySound Emi Paternostro (@ProximitySound) reported

    Dear @Outlook devs, when I reply to a message in my sent folder, I don’t ever intend to send that to myself. Apple figured this out ages ago. Please fix.

  • justcallmeSiSi 🦋 (@justcallmeSiSi) reported

    @Outlook bro your server got mad issues at the moment, I don't get any emails nor am I able to write or open emails. pls fix it 🥺

  • PatBlackstaffe Patti Blackstaffe 🌈 (@PatBlackstaffe) reported

    Anyone else notice that @outlook in @Office365 is VERY slow to load the calendar since the last update?

  • wilhil William Hilsum (@wilhil) reported

    Anyone know why @Outlook "view on server" is disabled on shared mailboxes? Found articles stating known issue in 2016, but, surely it can't still be broken? I Need to download hundreds of old attachments across folders and OWA is painfully slow. 1/2

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