Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 42
Paris, Île-de-France 16
London, England 15
Madrid, Comunidad de Madrid 14
Woodbridge, VA 12
Fulham, England 7
Dallas, TX 7
Chicago, IL 6
Seattle, WA 6
Sydney, NSW 6
Toronto, ON 6
Manchester, England 5
Miami, FL 5
Marseille, Provence-Alpes-Côte d'Azur 5
Denver, CO 5
San Diego, CA 5
Ashburn, VA 5
New York City, NY 5
Las Vegas, NV 5
Bristol, England 5
Southampton, England 5
Bowling Green, KY 5
Mesa, AZ 4
Perth, WA 4
Montréal, QC 4
Brooklyn, NY 3
Portland, OR 3
Coronel Suárez, BA 3
Los Angeles, CA 3
Jacksonville, FL 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • soxxylady Sharon 🦋 (@soxxylady) reported

    @Outlook This is the problem, I’ve tried resetting etc and nothing is being sent at all to recover it. I’ve tried everything, my emails and mobile etc. I’ve even tried to send to my iCloud account and outlook or Microsoft is not sending or working to reset it 😡 everyone is having problem

  • saeedlawati سعيد (@saeedlawati) reported

    @Outlook your app is down!!

  • andrademon Monique Andrade (@andrademon) reported

    @Outlook Why does the Outlook app open after closing on Android phones? The problem has been since yesterday.

  • simas_ch Simon Martinelli (@simas_ch) reported

    Hey @Outlook What's the problem with your Android app? First it crashes when I try to read mail. Then I uninstalled it and now I'm unable to install it from Play Store? If I wasn't bound to Microsoft 365 I would choose another mail provider!

  • ccs004 Charles Sullivan (@ccs004) reported

    @Outlook an email in my spam folder should not auto-generate a recurring calendar event... Not sure what your team is up to, but spam and the spam filter is so broken right now. Gmail doesnt come close to this level of fail.

  • exoot94ever f a b i (@exoot94ever) reported

    @Nickyh84 @Outlook Same here. I thought it was my phone, now I know it is an app problem 😔

  • RobinDeatherage Robin Deatherage (@RobinDeatherage) reported

    @Outlook are there issues with the app? Mine has been crashing all day today.

  • g_goodinson Helga G (@g_goodinson) reported

    @Outlook My partner has been locked out of his acoustic for WEEKS! The troubleshooting advice is more trouble than it’s worth. He’s filled in form after form after form and he’s still locked out! He’s telephoned and he’s been told to ‘wait for the email’ this is now weeks????

  • Dragonknight012 LJKING👸🏽🤴🏾10 (@Dragonknight012) reported

    @Outlook is your app broken because I can't even use the app please help me

  • capitolriskphil Phil Galbraith (@capitolriskphil) reported

    @Outlook @BillGates Bill, you would be ashamed out what has happened to your legacy. Something as simple as getting customer support is down the tubes. Locked out of my 365 and Outlook for a week and NO ONE will help me. You were a small biz at one time ,too.

  • southernjoie LesJoie (@southernjoie) reported

    My @Outlook app for Android keeps #crashing just a few seconds after launching it. I already cleared cache, reinstalled the app, and restarted my phone but the issue persists. Urgh

  • RuariJM Ruari McCallion (@RuariJM) reported

    Is anyone else having any trouble with @Office @Outlook on Android mobile phone today? Mine keeps crashing.

  • Nickyh84 Nickyh84 (@Nickyh84) reported

    @Outlook Hi there, my Outlook app is schutting down everytime I open it after 2 seconds. An update took place 3 days ago. I allready shut my phone. What can I do now?

  • knnth070 kenneth (@knnth070) reported

    @Outlook the latest version on Android crashes a few seconds after opening. Looking at the reviews in the Play Store, I'm not the only one. Are you aware of and working on this issue?

  • MrAxelStone R3TR0GAM3R (@MrAxelStone) reported

    @Outlook what's up with outlook? Every night for the past week its been down. I go to it and nothing loads, just blue loading circle

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