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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Airdrie, Scotland 1
Wilkesboro, NC 4
Paris, Île-de-France 18
Almere Stad, fl 1
Les Tourrettes, Auvergne-Rhône-Alpes 1
Hastings, England 4
Seattle, WA 9
Riverside, CA 2
Richmond Hill, ON 1
Houston, TX 6
Seymour, IN 1
Township of Dreher, PA 1
Hove, England 1
Tell City, IN 1
Exeter, England 3
Calgary, AB 4
Kailua-Kona, HI 1
Tucson, AZ 3
Memphis, TN 2
Los Angeles, CA 4
Lille, Hauts-de-France 4
Liverpool, England 26
Glasgow, Scotland 3
Monterey, CA 1
Albuquerque, NM 3
Charlottetown, PE 2
Noves, Provence-Alpes-Côte d'Azur 1
Festus, MO 3
Quito, Pichincha 15
Aberdare, Wales 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanricardo76
    Ryan Ricardo Dunkley (@ryanricardo76) reported

    @MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too

  • gfx_mahmoud
    Mahmoud Hilal (@gfx_mahmoud) reported

    am facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !

  • PolarBearAU
    Andy Urquhart (@PolarBearAU) reported

    @Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.

  • Bob_of_Baghdad
    Bob (@Bob_of_Baghdad) reported

    @Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.

  • RossBarker79
    Ross Barker (@RossBarker79) reported

    @Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues

  • jcshuadixcn
    Joshua Dixon (@jcshuadixcn) reported

    @Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.

  • KremovSomgai
    KremovSomgai (@KremovSomgai) reported

    I haven’t gotten a work email in an hour and half. Is @Outlook down again or is today just a good day?

  • _mape88
    Ma🇧🇷 Pē (@_mape88) reported

    @Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook @Microsoft @MicrosoftHelps I’m Still struggling to regain access to my Hotmail account. Recovery forms still not working. What are my next escalation options please? 2/3 months and counting…

  • ibn_wittig
    Wittig Lyon (@ibn_wittig) reported

    @hameedkanz @Outlook @Live What's the error message? Is it csv or?

  • Joel94994231
    Joel (@Joel94994231) reported

    @Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

  • TechboyUK
    Paul Richardson (@TechboyUK) reported

    That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

  • janefedupwitho2
    j (@janefedupwitho2) reported

    @Outlook I cannot access any of my outlook accounts! Is there an issue?

  • ditz4baldie
    rachel. (@ditz4baldie) reported

    @Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details

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