Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 70
Sturgis, MI 42
Madrid, Comunidad de Madrid 40
Preston, England 37
Mexico City, CDMX 36
Quito, Provincia de Pichincha 36
Guayaquil, Provincia del Guayas 27
Bogotá, Distrito Capital de Bogotá 24
Guadalajara, JAL 16
Monterrey, NLE 13
Barcelona, Catalunya 12
Wellingborough, England 12
Toulouse, Occitanie 11
London, England 9
Zapopan, JAL 9
Puebla, PUE 8
Valencia, Comunitat Valenciana 8
Montréal, QC 7
Dublin, Leinster 7
São Paulo, SP 6
Brussels, Bruxelles-Capitale 6
Los Angeles, CA 6
Mérida, YUC 6
Cali, Departamento del Valle del Cauca 6
Montpellier, Occitanie 5
Chihuahua, CHH 5
Manchester, England 5
Marseille, Provence-Alpes-Côte d'Azur 5
Bilbao, Euskal Autonomia Erkidegoa 5
Houston, TX 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • freakspider8 Mr King's First Girl 🪣🩸 (@freakspider8) reported

    @Captain_Bold @Outlook I am. Is this the issue?

  • JGVOICE John Goldsmith (@JGVOICE) reported

    @Outlook - Update 4.2238.1 for iOS (iPadOS 15.7) does not fix crash. Updated yesterday, turned off “show messages in threads”, all ok yesterday, but after restart today the app has reverted to showing msgs in threads although setting shows it as off. 1of2 …

  • fgonzalez59 Francisco J Gonzalez (@fgonzalez59) reported

    @david_brown14 @Outlook Same issue. Did this fix it?

  • johncolucci John Colucci (@johncolucci) reported

    @Outlook Also when I’ve tried to toggle it on/off (Thread) to trick it, it just freezes to the point in which if I reopen the app, restart the device (both iPad/iPhone), it crashes and I have no choice but to delete/reinstall, which also does not solve the issue.

  • mlande2 Mike L (@mlande2) reported

    I don’t know what the hell is going on, but @Outlook just aren’t picking up junk at the moment. I’ve gone from getting 1 junk mail in my inbox per week, to 20 a day. The junk filter is barely catching a thing. Is anyone else having this issue at the moment? #hotmail

  • arielanderson_ Ariel Anderson (@arielanderson_) reported

    @Outlook hey bestie, can you guys fix the search function? It’s killing me at work. I have emails that I know are in my inbox but no matter the search terms, it won’t bring them up. This has been a problem for a long time. I am begging.

  • ComplaintBox12 Complaint Box (@ComplaintBox12) reported

    @Outlook Is there any ongoing issue with outlook app crashing on iPhone SE with iOS 16.2? Observed on couple of devices now.

  • Emrikol07 Norman (@Emrikol07) reported

    @Outlook The new web ui is total crap, please change it back. When trying to send an email I am constantly getting an error message "this message can't be sent because at least one recipient isn't valid". This is because the intellisense on the To line is broken.

  • BannaJittu Jitender Singh Rathore🇮🇳 (@BannaJittu) reported

    @Outlook i have issue using the app of outlook in my office PC. Its asking PW again and again but working with same pw in web browser. Can you help me

  • simplex_fx Balázs Simplex Óvári (@simplex_fx) reported

    Dear @Outlook Could you please NOT suck, with multi acc+VPN? Annoying that if I'm not connected to corp vpn/exchange server, I couldn't set rules for other acc. If using multiple profiles, I don't get my calendar notif, and stuff from the offline company acc.

  • dstradesurloss ***** slipper (@dstradesurloss) reported

    oh hey @Outlook go **** yourself you broken *** chump

  • tony_carazo Tony Carazo (@tony_carazo) reported

    @ComplaintBox12 @Outlook i’m experiencing the same issue.

  • maisabelfonseca Isa Fonseca (@maisabelfonseca) reported

    @Outlook I can't open / login to my outlook account

  • bcrogs Bcrogs (@bcrogs) reported

    @Office Why did the update change the way I get emails? The new email is down at the bottom? And then after I read it the email disappears from@my inbox? I have threads unchecked. What happened??? IOS16.02. Latest Mobile Outlook update. @Outlook

  • SaiNWrites Sai Nukala⚡️ (@SaiNWrites) reported

    @Microsoft Please simplify the @Outlook icons and User Interface. It is so slow, lag and inbox conversation mode is horrible.

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