Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
New York City, NY 17
Miami, FL 15
Exeter, England 10
London, England 10
Los Angeles, CA 9
Quito, Provincia de Pichincha 9
Seattle, WA 9
Denver, CO 8
Montréal, QC 8
Las Vegas, NV 7
Toronto, ON 7
Santa Ana, CA 7
Sydney, NSW 6
San Diego, CA 6
Minneapolis, MN 6
Houston, TX 6
Brooklyn, NY 6
Dallas, TX 6
Chicago, IL 5
Calgary, AB 5
Sacramento, CA 5
Mesa, AZ 5
Orléans, Centre-Val de Loire 5
Inta, Komi 5
Columbus, OH 4
Charlotte, NC 4
Kansas City, MO 4
Jacksonville, FL 4
Phoenix, AZ 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • arp_rick Richard Arp (@arp_rick) reported

    @Outlook is the worst email platform, guys switch before you end up losing your account too, and starting having many problems in your life: bank, school etc...

  • PunterRobin Robin Punter (@PunterRobin) reported

    @Outlook Hi guys,been having problems with my outlook app on my smartphone for a few days now. Keeps crashing, won't open, freezes etc. Have tried uninstalling & reinstalling several times but this only works for the first opening. Next time I go to use it, it stalls again.

  • periwinkxle Meg ♛ (@periwinkxle) reported

    @Outlook As much as I want to accept this I can’t I feel that there has to be another way considering this is such a common issue- if he has changed his phone number since having the account and hasn’t used it in years and obviously wouldn’t know who he’s “recently emailed”, etc” (1/2)

  • SteveHa_ Steve Ha (@SteveHa_) reported

    Not getting Gmail through Outlook all morning. Anyone else having the same issue? @Outlook

  • Islandgrlsammi IslandgrlSammi (@Islandgrlsammi) reported

    @Outlook since yesterday outlook mail not working. Wont open and if it does mail wont load!

  • edmond_allmond Edmond Allmond (@edmond_allmond) reported

    How can Microsoft @Outlook be so terrible? It is amazing to speak to so many persons, and not find a single business person who has positive words about the product. #BallAndChain #Microsoft

  • irishweddinblog ireweddingblog (@irishweddinblog) reported

    @Outlook anyone else having issues with their gmail not pulling in or sending emails???? @MicrosoftHelps was complete useless in assisting

  • AbdulazizYahuza Abdulaziz Abdullahi yahuza (@AbdulazizYahuza) reported

    @Outlook Please my account was created when i am going to apply for high school. Know I have finished my high school and I can't login i forget my password. And all my school credentials are in the email address. Please recover my password 😭

  • AbdulazizYahuza Abdulaziz Abdullahi yahuza (@AbdulazizYahuza) reported

    @Outlook Please my account was created when i am going to apply for high school. Know I have finished my high school and I can't login i forget my password. And all my school credentials are in the email address. Please recover my password 😭

  • Hellomy08602333 Thicctwink 🔞 (@Hellomy08602333) reported

    @Outlook You are not letting me login to my email account because I have a new phone number and can’t verify it’s me!!

  • AdamVanBavel Adam Van Bavel (@AdamVanBavel) reported

    @Outlook I've been locked out of my account. It says until near the end of the month and the options given to access before that... 1) Mobile app link broken. 2) Browser link never sent code - asking for too much info also. Help! #CustomerExperience #Email #CyberSecurity

  • juanvier Javier (@juanvier) reported

    @Outlook @albertobasalo safelinks are not working, it is becoming an ordeal to use outlook. Fix it. Thank you.

  • RealWorldKitt The Dog (@RealWorldKitt) reported

    @Outlook please hurry and fix the issues with your website. I have time sensitive material I am waiting for which is hurting me financially.

  • Proudy009 Craig’th the First (@Proudy009) reported

    Every day I get 3-4 new phishing scams through my @Outlook account. Every day for years. My PayPal has been stopped, my emails will be shut down, blah blah blah. How can these scams still get through??

  • RealWorldKitt The Dog (@RealWorldKitt) reported

    @Outlook you need to fix your servers. This has been going on for far too long and now I am losing money because I am unable to receive important emails. - Should this continue, a lawsuit will be in order and I will be forced to take @Microsoft to court.

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