Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 34
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Woodbridge, VA 14
Chicago, IL 12
London, England 12
Dallas, TX 9
Sydney, NSW 9
New York City, NY 8
Seattle, WA 8
Toronto, ON 8
Bristol, England 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Ashburn, VA 6
Atlanta, GA 6
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Cleveland, OH 4
Colorado Springs, CO 4
Las Vegas, NV 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • j3e2020 sg (@j3e2020) reported

    @Outlook password reset and go to sign in and it still says password not recognised. Been trying for days to get this issue sorted with no luck!

  • mathoosala Mathoosala (@mathoosala) reported

    @Outlook are you having issues? I can receive but not send.

  • GregCGilbert Greg C. Gilbert (@GregCGilbert) reported

    @JenMsft @Outlook Hit reply, scroll down, copy, scroll up, paste.  Hit send.

  • biggestsonicfan SaltyFreeman (@biggestsonicfan) reported

    @Outlook Hi there! Are there any issues with account verification emails? Trying to get into an old hotmail account but I'm not receiving the emailed code. Text isn't an option since I don't have that number anymore. Thanks!

  • LuamCortez Luam Cortez (@LuamCortez) reported

    @Outlook How can the (free) OWA, behave better than the actual (paid) app? I'm sick that, in order to solve a simple problem, I'll need to execute Powershell commands.

  • noochtom Thomas Antonucci (@noochtom) reported

    @Outlook FIX OUTLOOK from your latest update. Everything possible on my computer is up-to-date and WAS working beautifully. Then i had to update Microsoft Office programs, which has made Outlook almost unusable its so slow. WHY did you change anything! FIX IT NOW

  • EgworP egwor_public (@EgworP) reported

    @jaredcwhite @dhh Why is it calmer / less anxiety inducing ? @Outlook ‘a broken (did I mention late) reminders drives me nuts ! Does it do reminders for meetings properly ?

  • snappzin Snappzin (@snappzin) reported

    Hey, @Outlook i would like to sign in on my account without taking this too long. I provided everything i know about the account. HELP PLEASE

  • jamesport079 James Portelli ☕ (@jamesport079) reported

    @dotMorten @terrajobst @Outlook Very informative error btw.. (Opens Google Maps to find location of error)

  • JacobU1998 Jacob Underwood (@JacobU1998) reported

    @Outlook I’m having issues logging into my outlook email as well as my laptop! And it says I can regain access to my laptop if I can log into my outlook account but it won’t let me log into it even though I was certain I knew the password! Please help me it’s very important

  • Hanan_Farhat_ حنان فرحات (@Hanan_Farhat_) reported

    @Microsoft365 @Outlook I'd love to, but my email won't sign in. Can't find the email 😕

  • sandehalynch Sandeha Lynch, #Europa, #Earth (@sandehalynch) reported

    @AdamHartScience @Outlook Similar problem- I hope someone chimes in!

  • pataijozsef Joe Patai  (@pataijozsef) reported from Eger, Heves megye

    The @Outlook desktop app after 2 days still says “This folder has not yet been updated” for the group folders. I did try to uncheck the cache and restart the program several times, but no change! The OWA working great! Maybe a feature update will solve this problem?!

  • bergrbergr Sean Berger 💛❤️🏹 (@bergrbergr) reported

    I enjoy the new-ish @Outlook for Mac update, but whatever they did with this update to search results is a step backwards from the existing feature that was perfectly fine and reliable. Search results are absolutely broken in the new version.

  • photoheathen Mark ◣ ◢ (@photoheathen) reported

    @Outlook fix your spam filter! fix it!!

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