Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 32
Paris, Île-de-France 31
Preston, England 30
London, England 29
Sturgis, MI 27
Madrid, Comunidad de Madrid 25
Barcelona, Catalunya 18
Montréal, QC 16
Mexico City, CDMX 15
São Paulo, SP 14
Manchester, England 12
Blackburn, England 12
Sydney, NSW 11
Curitiba, PR 10
Rio de Janeiro, RJ 9
Nottingham, England 9
Quito, Provincia de Pichincha 9
San José, Provincia de San José 9
Québec, QC 8
Leeds, England 8
Reading, England 7
Medellín, Departamento de Antioquia 7
Seattle, WA 7
Valencia, Comunitat Valenciana 7
Melbourne, VIC 7
Toronto, ON 6
Bristol, England 6
Pantin, Île-de-France 6
Guayaquil, Provincia del Guayas 6
Lima, Provincia de Lima 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • caitlinecarey Caitlin Carey (@caitlinecarey) reported from Westfield, State of Western Australia

    @Outlook @paul_w_gibson Honestly don’t bother DMing them, they offer nothing but to tell you to report or block spam but it doesn’t stop it coming in. No commitment from them to do anything about the problem

  • nahimgooddude1 nahimgooddude (@nahimgooddude1) reported

    @MicrosoftUK @Outlook Shout out to Microsoft for forcing Skype accounts down our throats for anyone with a hotmail / outlook email.

  • Nar763 Nar76 (@Nar763) reported

    @Outlook Hi, how do I get support for an outlook issue please? There’s no way of contacting support via your website

  • marcomanipon Coco (@marcomanipon) reported

    @Outlook Is there an outage right now?

  • Andrew24276927 Andrew (@Andrew24276927) reported

    @Outlook why is Hotmail so terrible at filtering spam messages? Hotmail is becoming unusable. How hard is it to filter the same spam emails that come in non-stop every day, especially after I mark them as "Spam"? Why is @Outlook and Hotmail so inept? Is it on purpose?

  • Durly_1718 Eric O' (@Durly_1718) reported

    @Outlook I don't normally do automatic replies, but fix your spam filter.

  • foxylady710 #shewhocantbenamed (@foxylady710) reported

    @Outlook @MicrosoftHelps I have recently travelled to Pakistan from the uk via Saudi Arabia. Had no problem accessing emails on my iPhone in Saudi but no access in Pakistan. Tried to adjust the settings but can’t find the familiar location option to rectify this. Can you help??

  • jeremysteane Jeremy Steane (@jeremysteane) reported

    @Outlook @Supersuus My Outlook spam filter has just given up in the last two days. I went from none to 100s. I checked to see if I had somehow altered my spam settings but no (and always set to the most rigorous defence). Now I see it has happening to many users. Why is it taking so long to fix?

  • EdwardJC75 Edward (@EdwardJC75) reported

    @Outlook Outlook is down across the United States right now you morons

  • noah47513105 noah (@noah47513105) reported

    @Outlook I can not login to my god damn e-mail due to it being locked out I can’t get in contact with anyone to help me this is absolutely bull ****

  • GaleMorrisonEd Gale Morrison (@GaleMorrisonEd) reported

    Why doesn't @Outlook and @gmail have one button to hit that says "delete this and every other email from this sender"? Mailbox cleanup is so tedious and slow, and we have nothing preventing this email deluge after every web site, social media click, store visit, CC payment

  • SunnydaleDreams SunnydaleDreams (@SunnydaleDreams) reported

    @MicrosoftUK @Outlook I've had my hotmail address since 1999, but you RUINED Hotmail when you turned it into Outlook!! It sucks now! Slow to load, too many bells-and-whistles, trying to be like Gmail - I hate it now. It worked fine when it was Hotmail.

  • BamRhinestones BAM Bling Rhinestones (@BamRhinestones) reported

    @Outlook @suiko_tokyo I have also sent a DM regarding a very similar problem please help

  • papanerps HOT GIARDINIERA FROM ALDI HOT GIARDINIERA FROM ALD (@papanerps) reported

    @Outlook fix your ******* product

  • ilyakol Ilya Kol 🇺🇦 (@ilyakol) reported

    @Outlook are you ever going to fix your spam filter? I get like 60 a night. I get maybe 1 a month with Google. Your spam filter is a joke. Fix that garbage. #outlook #outlookisspam

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