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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (66%)
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Online Play (20%)
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Glitches (6%)
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Matchmaking (4%)
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Game Crash (3%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Glitches | |
 Saint-Pierre-des-Fleurs |
Game Crash | |
 Goslar |
Matchmaking | |
 Naples |
Sign in | |
| Naples |
Sign in | |
 Macomb |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Cust Service Ratings
(@csscoreboard) reported
Ubisoft: Horrible service. CANNOT talk to a human. Always a chat bot that just doesnt get the job done. I need to
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GAMER
(@Gamer_4Lifee) reported
@MortenRyberg Never has a live service game lost more players to bans then to aged content. #Ubisoft has made such a mess of this game over its lifetime that anything in-game can becomes a glitch and ultimately a ban wave. What a shame. The potential this game has over all others in its genre.
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IceKingFlash
(@IceKingFlash1) reported
@UbisoftSupport "Hey, can I get my $50 back so I can do this next time?" This is why people are not happy with you Ubisoft. You are too ******* lazy to fix a simple issue.
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jay
(@qoaxz) reported
Day 2 of tagging Ubisoft until they fix the FPS drop bug during gunfights. @Rainbow6Game
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Jayden
(@asl_Jayden) reported
@Ubisoft wanna fix iana? give her nades to grim and give her smokes, remove g36 1.5 and instead of making her clone recharge, have 3 clones max
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Tamás Orosz
(@superfrankfan) reported
@dark1x I keep seeing the bloat argument but I've yet to play a game that was too long. Ubisoft's problem imo is that their stories suck, so you're not invested in finishing the games. But obviously we won't agree on this
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SomeCynicalDude
(@CynicalGuy77) reported
@gal_squid @Sisslethecat Both Sony and Microsoft pulled out followed by big third party companies like Ubisoft doing the same. They don't have enough for a full show or to make a profit from it. For years now there's been murmurs that the ESA has huge financial problems anyway.
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Dee Ward
(@24Redman24) reported
@Ubisoft You should give people their Boosters back in Rainbow from YOU taking the server down. This is not fair and is basically Robbery...
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Oxy 𖤐
(@FallForMy) reported
@UbisoftSupport my steam account is from mexico but my ubisoft account is from the US but it gives me the currency packs in mexico currency and it just gives me a “you tried to purchase this more than once, try again later” but it always gives me that error so is the region the problem??
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VosX
(@antisocialVOSx) reported
Officially done playing @Ubisoft games no big company in the gaming industry should have such poor customer service hope they go bankrupt soon qnd lose everything tired of gaming companies doing this **** strictly for money @UbisoftSupport id rather play phone games atp
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28fpsgunner
(@kwxti1) reported
are r6 servers down rn ?@Rainbow6Game @Ubisoft
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PRASUN
(@LEGEND21839202) reported
@UbisoftSupport I contacted with the support team on live chat. I talked with them about my problem. But they didn't helped... I am not satisfied. My email account of ubisoft has been hacked and changed by someone! It will be great if you can help.
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Corgi
(@AlexCorgi1) reported
@Nick930Gaming @Ubisoft One of my biggest issues with siege has been the direction that game has taken more and more day by day into a more comical cartoonish vibe. Tom Clancy brand needs to be reserved for gritty realistic games imo
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ArtProdigy
(@Art_Prodigy1) reported
@AydanKorn @Rainbow6Game It's the servers dumb ****. I have a perfect ping and this issue been happening since mute protocol. Even Ubisoft acknowledge this **** in operation swarm. So get your **** right or stfu
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Tithira wils
(@TithiraAkbo) reported
@xLovableLoser @Ubisoft @Rainbow6Game They don't even try to fix the in game issues, don't expect that much from ubi
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Cody-
(@Codyiscxmp) reported
Ubisoft please change it to where if I lag out of a ranked match it Won’t ban me, this has happened 5 times and every single one is a 2 day ban like come on now. @UbisoftSupport @Ubisoft
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jay
(@qoaxz) reported
Day 1 tagging Ubisoft till they fix the FPS drop bug during gunfights. @Rainbow6Game
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Carter Burchett
(@Idkmaybe973) reported
@UbisoftSupport Y’all have said you will fix my battle pass and it still ain’t fixed my name is xAcecrb and my Ubisoft is LiveOTTER63 I play on Xbox
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Oxx_UTD
(@itsmeyeat) reported
@ItsJoCa10 @UbisoftSupport Here’s a better one. Fix the ******* invite system. I can’t join my friends because the Ubisoft connect screen says “Ubisoft services currently unavailable”. How can they add things to the game and not fox such a simple extremely common issue. (Multiple Reddit posts & searches.
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Yachiru ? Kusajishi
(@_Anderson11jack) reported
@HamodHusa @Ubisoft If you are having issues,send a direct message to #Unban_recuuva on Instagram,am sure he can help you get it fix
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Dreamzzz -_-
(@Dreamzz69796936) reported
@duckcool2022 @assassinscreed @AconyteBooks You have to disconnect your game from ubisoft to connect to the servers. I know, pretty akward
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Jesse Hooser
(@jesse_hooser) reported
I haven’t heard anything on my currency pack problem and it’s been 5 days you said you would get to me soon hope not too longer. Thanks @Ubisoft @Rainbow6Game @UbisoftSupport
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Thumbs Up Finance 🛡️
(@thumbsupfinance) reported
@Immutable I want to see @Immutable passport replace Ubisoft/Epic/EA Games DRM login screens right away please.
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Mochi
(@PaunchyCheeks) reported
@UbisoftSupport Can you not have a bot respond to me and actually respond to your issues ubisoft. The new event is out and I cannot access my account.
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riccardo barni
(@riccardobarni2) reported
@Ubisoft @UbisoftItalia Fix your R6 rank sistem. Champs in every gold lobby +10 for a win -30 for a lose
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Max
(@max_d5) reported
(R6) I have spent 4 years of my time on this game aswell as pleanty of hard earned money to wake up one day to the news that I had been perma banned for cheating. In shock I sent ubisoft an email explaining the issue only to get the common reply of they cant revoke the ban.
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fluddsskark
(@fluddsskark) reported
@VinciusMedeiro6 who wouldve seen it coming... e3 was always a promotion of AAA games but as the industry is changing with more and more indie games people would rather be more hyped for indie games and the fact that ubisoft and microsoft had broken away from e3 for their own experience
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Бог сыра
(@WynsKobe) reported
@DSqdKEV4N @XboxSupport Xbox can't fix that that is @Ubisoft that has to do that
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Jayden
(@asl_Jayden) reported
@Kxhysiv @EternalTheFirst @Dobrovdy don’t think any of siege is at a high point rn it’s going very downhill and ubisoft are the ones to blame, but i can promise tou throwing away £100 ain’t gonna fix comp, that’s a days work for me i would not throw that away
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Loafy
(@lofigrapes21) reported
@Ubisoft @ForHonorGame when are you guys gonna fix blocking and parrying