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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (51%)
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Online Play (23%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Matchmaking | ||
| Online Play | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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sharpq
(@sharpq) reported
What's happened to one of my favourite games - Tom Clancy's The Division 2??? Game is unplayable, opponents became more bullet sponge than before and level of aggression looks like Massive Ubisoft make some changes to the game and left broken. I hope that future update clear it
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Steve Vickers
(@spikeanselm) reported
from
Elk Grove, California
@NubianVegan It happens. We all make mistakes, so don’t beat yourself up over this minor error. Talking bad about Ubisoft anytime is a good thing imo 🙃
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Legoin
(@Legoin17) reported
Ubisoft me angy fix
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olracjebs
(@olracjebs) reported
@UbisoftSupport Still cant play #FarCry6 please fix this Ubisoft.. the game wont launch 😢😢
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ᵀᵃʸ
(@TerlerR6) reported
why do game keep crash open crash verify game files still crash restart uplay crash this is a cry for help
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🍅matfacio🍅 (14 days until hell)
(@oompaloompadi) reported
I assume every company outside of Blizzard/activation and Ubisoft having legal issues/drama is just actiblizz/ubi spies pulling the trigger
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Hiro
(@HiroRwar) reported
Huh. Someone in the US has locked my Ubisoft account login from too many failed attempts.
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Lurkz 🏳️🌈🤡🥕
(@Lurkz05) reported
@UbisoftSupport How, exactly, are we supposed to get these rewards for AC Valhalla if Ubisoft Connect won't register any actions toward completion? This is the second mount in a row that it isn't registering my actions (and now not even letting me login)
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Ray 🦔
(@CybershutterVP) reported
@JimSterling If everyone keeps buying their games, they're not gonna see a reason to change (cough Ubisoft cough) unless they get in legal trouble. If there was ever a time to vote with your wallet, it's now. And if you so badly wanna play those games, buy em used. That's what I do.
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Nightmare Plushtrap 456
(@ShinyEmpress_27) reported
Really glad 343 are listening to us and not just being jerks like ea, actvision or Ubisoft would for criticism or feedback also yeah there are still problems but at least they listening and trying to make it better.
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🎄⛄ Ren S. Christmas ⛄🎄
(@marsrenn) reported
Actually, **** it, I'll keep going. Activision Blizzard. Ubisoft. Riot. More I'm sure I'm forgetting. These stories keep coming out. This isn't a company problem, it's an industry problem. And it needs to get fixed. Too many cases of little to no action. And -
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judy ⭐
(@judyj84008658) reported
@PrayInquis @UbisoftSupport @Ubisoft Yes I had the same problem
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Pup Brackets
(@PupBrackets) reported
It's bad enough that people continue to support companies like Ubisoft and Rockstar despite the well known conditions, but when you have THIS much of a problem with abuse culture in a workplace, it isn't a case of "well, the games are still good, though!".
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Samuraii
(@golden_samuraii) reported
@Ubisoft Fix the audio problems in your ******* GAME.....PLZ
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Ray 🦔
(@CybershutterVP) reported
@JimSterling If everyone keeps buying their games, they're not gonna see a reason to change (cough Ubisoft cough) unless they get in legal trouble. If there was ever a time to vote with your wallet, now is the time. And if you do badly wanna play those games, buy em used. That's what I do.
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Daniel Rivera
(@Niner_Empire91) reported
@wildmantroup21 @FarCrygame @NikkiDeryl I'm not getting any help from ubisoft either it's not just an xbox issue it's effecting players on PS5 who can't unlock mastery level 3 trophies/ achievements
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Steven Melcher (Green Bay Packers Owner)
(@TheRealMelcher) reported
@DirectFeedGames Same for Ubisoft. I'm disappointed Nintendo is working with them on another Mario + Rabbids game when Ubisoft has done nothing meaningful to resolve their workplace safety and abuse issues.
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André (he/him)
(@jyggly) reported
Anyway, ActiBlizz, Ubisoft and CDPR are still on my **** list because none of them have properly addressed their various serious issues and I will not be spending money on their products or giving them free advertisement by streaming their games.
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Nozgame
(@Nozgame) reported
@LA_Frankie @Jorraptor It's not broken, Ubisoft made it like that.
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shak
(@SHAK7007) reported
@FarCrygame Guerillas cannot fight with Ubisofts updates. They are simply not working. Player support 45 pages with Launching issues. Well done Ubisoft. you're rocking the jungle. in a sad sense.
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Tia Fielding
(@tiafielding) reported
@kryofrozen_ @Ubisoft Same. A LOT of people seem to have the same problem, so they clearly broke something with the update.
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Kieran
(@_BarelyStable) reported
@Riizons @MacieJay The fact that the larger issues exist doesn't mean ubisoft shouldn't consider solving the smaller ones. Besides they probably just need to change a single number to make this change.
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silvoom
(@silvoom) reported
@falloutplays Ubisoft will ruin any game's fun or identity in the name of longevity. From service games like Rainbow Six and For Honor, to individual releases like Far Cry and Assassin's Creed.
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Nintendo Prime
(@NintyPrime) reported
@Cory_Boehm @JustCliff_ @YouTube Notice how Ubisoft has dealt with issues, and Activision said hold my beer, let me show you how to really do it. EA meanwhile seems to mostly just stick to their milking consumers controversies and keeps the work place nice.
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Subzer0o-23
(@Subzer0o2) reported
Man, @Ubisoft honestly sucks. Glitched trophies in watchdogs legion, glitched trophies in Farcry 6. Very frustrating for a platinum trophy hunter when this is a reoccuring problem with Ubisoft
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Deckz
(@Deckz_tv) reported
@oxreFPS @FarCrygame Got in touch with Ubisoft Support in regards to this problem and the support was anything but helpful and fairly disrespectful. Really unfortunate experience. Guess we just have to wait for a Hotfix.
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Hellgrade
(@Hellgradedos) reported
@Jaggerous Problem is it's usually only surface level. If they were to actually change things. It'd be better (looking at you Ubisoft)
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Apple Dash
(@fshpsmgc) reported
@ArenaEmpress @Win98Tech Oh, neato, at least they are going in the right direction somewhere. Those one publisher launchers are wild with refunds. Origin is kinda alright, but Ubisoft still owes be $3 for a broken AssCreed 4 DLC
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GiFTziro ☁️
(@giftziro) reported
@BirboTheAlpha I thpught I was the only one with that issue. Ubisoft connect has alzheimer
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Boonana
(@Boonana2704) reported
@UbisoftSupport Is ubisoft connect down for maintenance? I am having trouble signing in I am being told the service is currently unavailable? I just renewed my sub to ubisoft+ and cant log in to play?