Ubisoft Connect

Is Ubisoft Connect down?

No problems detected

If you are having issues, please submit a report below.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 02/22/2025 02:05

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (61%)

    Sign in (61%)

  2. Online Play (20%)

    Online Play (20%)

  3. Matchmaking (10%)

    Matchmaking (10%)

  4. Glitches (6%)

    Glitches (6%)

  5. Game Crash (4%)

    Game Crash (4%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BarbadosBridgetown Sign in
BrazilGuapimirim Sign in
MalaysiaPuchong Batu Dua Belas Sign in
FranceLyon Sign in
United KingdomSt Helens Sign in
CanadaCalgary Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • christian_jdr Christian Dos Reis (@christian_jdr) reported

    @UbisoftSupport With the same internet connection I am able to login into the PS4 game version on my PS5 of AC Valhalla and get access to cloud saves. The moment I try to open any PS5 Ubisoft game on my console, login isnt possible and no saves or online functions are accessible.

  • Dope_Danny Danny Smith (@Dope_Danny) reported

    My take on the Ubisoft stuff is The Division as a retail product is effectively dead and its shifting to a assett flip series of f2p factory farm games to milk whales and its part the mainstream hitting live service looter fatigue and half the division just lacking direction.

  • vdarkwraith wraith (@vdarkwraith) reported

    @UbisoftSupport i switched ubisoft accounts to unlink my steam account now i can’t sign into my new account i made last night. It says a Ubisoft service is unavailable.

  • donnkami 𝙆≋Λ≋𝙈≋𝙄 (@donnkami) reported

    @MightyKeef I've never seen any streamer get in trouble for streaming E3, aside from bs strikes caused by licensed music (usual offenders are EA, 2K, Ubisoft, and sometimes the newest multiplayer marketing push).

  • SteveLosive SteveLosive (@SteveLosive) reported

    @NVIDIAGFN I never expected this, but games are actually lagging lately in GFN. Most Ubisoft games are laggy; some would even run better on the low-end laptop I use for GFN. I will not renew my subscription for the next year if GFN doesn't actually provide RTX on and more decent AAA games.

  • bushido5645 Bushido (@bushido5645) reported

    @Re1Fox @CarlosR It is still a beta and that's the problem that has with it. They are trying to improve it daily with the community players. But imo, as a for honor player, it has potential for the founds they have. They are not Ubisoft ofc xD

  • DaneeBoundENG DaneeBound (@DaneeBoundENG) reported

    @EngineSoftware I know you guys don't get to call the shots on which bugs to fix, but is there a chance the evil overlords at Ubisoft at least let you check on this?

  • smudgedhorizon N7 Niki ~ #BlackLivesMatter (@smudgedhorizon) reported

    @MatthwDayton After the horrendous broken bug fest I suffered with Valhalla, on top of it being a bloated map of endless fields of **** all (to flog timesavers) & as usual absolutely rife with microtransactions despite being a full price retail game - I have 0 hesitation saying Ubisoft.

  • miamia881 Mia Cat (@miamia881) reported

    @damari_____ @Rainbow6Game It will most likely be like call of duty if your Ubisoft account is banned then any platform u sign in on will come up as your account being banned. Because u have to use your Ubisoft account to sign in with your progression

  • SchmallySI_FPS Dj Schmall (@SchmallySI_FPS) reported

    Ubisoft fails to fix the dogshit audio that the community has brought the light for years, wastes resources to rework casual maps instead of designing a new map, and still worried about balancing year 1 ops IN YEAR SIX MAN! Get me out of here.

  • AEgwinn Aegwinn (@AEgwinn) reported

    @On_TheBounce Ubisoft for the past few years have been tanking failures when it comes to AAA: Watchdogs: Meh Breakpoint: Corporate crash Far Cry New dawn: not a good Return on investment Assassin's Creed: had a massive PR shitstorm with the **** situation coming from the upper management

  • christian_jdr Christian Dos Reis (@christian_jdr) reported

    @UbisoftSupport Currently not able to login with my Ubisoft account on PS5 games (Valhalla & Legion), therefore unable to transfer save clouds from PS4 versions. The PS4 game versions work on the PS5 with the correct saves. Error no. are respectively 0x00000004 and Clumsy-Humus.

  • SpineSpiral Biohazard Spine (@SpineSpiral) reported

    @FortniteStatus im having the same problem with pc, ubisoft just gives me message saying something like "we have detected a crash"

  • TheSpecialKExp1 TheSpecialKExperience (@TheSpecialKExp1) reported

    @WonderBreadcast @Fried_Melon__ @MightyKeef It happened to me when I use to stream on YouTube. My ability to stream on there was gone for days after the Ubisoft E3 event I was heated. I had to keep tweeting YouTube support to fix it.

  • CallonAzuli4968 CallonAzuli4968 / CallonDSC (@CallonAzuli4968) reported

    @Rainbow6Game Gameplay Fixes and Extraction are what the Game Devs have been working on, so ease up on the hate. As long as there is no crossplay between PC and Consoles, I'll be happy. If you have an issue with Ubisoft and can't politely talk about it, please, don't embarrass yourselves.

  • HandsomePeasant Are you there, God? It's me, ya boy (@HandsomePeasant) reported

    @MadDogVelare @pcgamer @Ubisoft If it were any other company I'd say that there's potential in an open-world Splinter Cell -- it worked really well for Metal Gear Solid, after all -- but the problem is, I think Ubisoft sucks at open-world design.

  • arcadeadvntures Arcade 🐥 (aka. b0g_m0nstr 🐸) (@arcadeadvntures) reported

    i'm one of those women. everytime i see a potential job opportunity, i step back bc i don't know what i'll be facing. there is literally no transparency, no clear cut rules or regulations about workplace abuse in game companies. this is not just an ubisoft problem.

  • DG12369 Daven Gillette (@DG12369) reported

    @Ubisoft On siege my elites keep getting reset and im tired of putting them back on plz fix

  • vollybadgamer VBG (@vollybadgamer) reported

    @OMGitsPriesT Also since launching the Middle East servers, the game is constantly under DDOS, I am thrown out of the game once everyday with error codes that Ubisoft continues to ignore and I keep getting abandon penalties for absolutely 0 fault of my own. Ubisoft is not owning their ****.

  • JosefStHilaire Joseph St. Hilaire 🇩🇪 (@JosefStHilaire) reported

    I'm going to start bullying Ubisoft relentlessly until they stop treating women like **** and also fix Assassin's Creed.

  • andrija_jukic4 Andrija Jukić (@andrija_jukic4) reported

    @Ubisoft @redbullgaming @RidersRepublic Yo im sry but u guys need to fix siege i wasted 1.3k hours in that game and i dont wanna let it go but if u guys dont fix imma have to :(

  • tygovanschie_ tygo van schie (@tygovanschie_) reported

    @Ubisoft fix your ******* game the instant spawnpeek on oregon is so bs fix your game

  • PalaashA Palaash Atri (@PalaashA) reported

    @VarsityGamingTV I’ve mainly stopped playing because of this. : error code 4-0xFFF0BE2B And Ubisoft does absolutely nothing to even look into the amount of cheaters and DDOSers UAE North servers have. They all go allahu-akbar on the server.

  • JeffHerc Jeff Herk (@JeffHerc) reported

    "Ubisoft Connect".....more like, "Ubisoft Service Unavailable"

  • iHateAshMains Hazmat guy (@iHateAshMains) reported

    @sirKaosx @Rainbow6Game It’s a joke that’s true. Do you think pc crossplay is what Ubisoft meant when they said they’re finding a fix to the MnK issues?

  • GameOverThirty Game Over Thirty (@GameOverThirty) reported

    1/ If you're out there complaining that XYZ company isn't making the single player game that your asking for, but instead have a monetizable service game scheduled to come out in the next year or two... #Ubisoft #Xbox #PlayStation

  • TehSealGo SKUM | TehSealGo (@TehSealGo) reported

    @ChaseToTheFace_ I don't even know my Ubisoft login name anymore lol

  • sirKaosx Kaosx 🇭🇷 (@sirKaosx) reported

    @Rainbow6Game Console people: MNK is issue UBISOFT: Now you can play vs PC players *for safety reasons, this is a joke, and don't take it seriously.

  • squeak_easy Sarah White (@squeak_easy) reported

    @Ubisoft_UK @Ubisoft Please fix Watchdogs Legion performance for all formats. It's a great game and deserves to be highly optimised and not left as a low frame rate laggy mess. Please include @GoogleStadia in that fix.

  • Jiovahnnia Jiovahnnia (@Jiovahnnia) reported

    @mister_syrup1 I'd hope Ubisoft and Activision takes note in the future. Epic can crash though.