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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (83%)
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Online Play (9%)
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Glitches (4%)
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Matchmaking (2%)
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Game Crash (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Diego |
Sign in | |
| Sunnyvale |
Sign in | |
 Paris |
Sign in | |
| Aix-en-Provence |
Sign in | |
| Rennes |
Glitches | |
 Bogotá |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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SKUNK
(@skznkx) reported
Cant play this game 7 cancel in a row @UbisoftSupport @Ubisoft fix ur ****
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Jason Maddison @LostinCult
(@PlaySushiUK) reported
@V1deopolis @TheSegaHolic @swooper_d The problem I have with Ubisoft games and some similar is the collecting aspects and filler content. I just don’t have time to play really long games. In the case of BOTW, it isn’t perfect, but the gameplay itself is beautiful.
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🤠
(@OrcharGN) reported
@Ubisoft fix ur **** cancelling on r6 is so Broken
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Jonathan Keiner 🪂
(@JonathanKeiner) reported
And by the way, #Ubisoft isn't putting this game ENDING bug very high on their to-do list, leaving THOUSANDS of players out of luck. They have the time to add a dumb festival to the game as well as more cats. FIX THE GAME BEFORE ANSWERING THE QUESTION NO ONE ASKED!
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Ratik kumar
(@Ratikkumar10) reported
@UbisoftSupport It's almost been a day now and I can't seem to login to ubisoft connect. It just says connection lost whenever I try to login. My home network is working smoothly on everything else. I can't even seen to login to ubisoft on chrome using my home network.
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John Vakaráč
(@John200120) reported
@Losssyy I agree except the animations. Facial ones are ok at best (not counting cinematics) but combat animations ands movement animations of NPC are garbage even compared to AC1. And unfortunately thats a problem in all 3 latest AC games. Ubisoft could certainly get MoCap for AAA game.
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Ali #RestoreTheSnyderVerse
(@TheGameFlix_) reported
@SuperTaliaDX The idea of free content is great, sure. However, the problem is in the lack of effort put into free content. Why shouldn’t players expect better? Especially when there are games that offer quality free content. Why shouldn’t Ubisoft, a Triple-A developer follow that standard.
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𝘿𝙑𝙊
(@AmbassadorHoot) reported
Ranked @Ubisoft @Rainbow6Game is broken now. Banning phases are excruciatingly long and half the time team mates leave and the entire round is wasted. Stop breaking **** and leave it ******** alone.
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Quan
(@Noobflyerx) reported
When will the fix Ubisoft Connect so it doesn't say "In menu" and actually say when I am in a match so I don't get flooded with invites?
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razifaziz
(@razifaziz99) reported
Still having issues to play Star Wars Battlfront 2, like so stupid la EA nak ada origin, I'd rather buy every game through steam. I won't link my card to more than one portal for gaming. Ubisoft pon satu hal.
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StandDown
(@areenshah4) reported
@Rainbow6Game @UbisoftSupport @Ubisoft i lost two ranked matches cause of a glitch that my friend keeps getting. he gets kicked cause he cant load in the game and he cant reconnect can i please get my two ranked game MMR - Username-Stand1Down platform-Ps4
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Z
(@RealMaxFam) reported
@Mattel @Ubisoft @realUNOgame fix your Ubisoft Uno game this issue has been aware for such a long time. Yet nothing has been changed. Such a let down to not play Uno. 😢
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Kevin MacDougall
(@sm0k3y2307) reported
@hoodnewzmedia @GH0ST_MERC @GameRant Ubisoft+ isn't on xbox tho its ubisofts gamepass equivalent on pc so unless that service is coming to console then it has literally no effect on sony
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Roydemar Navarro Jr
(@xXMuranagiXx) reported
@Rainbow6Game @Ubisoft @UbisoftSupport Hi I just want to Complain That Im always getting Disconnected and im already on my 3rd disconnection and every time i try to come back into the game i get Error code 4-0XFFF0BE25 I Have a Stable Connection but it woulnd not let me back in
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AS
(@ASR6__) reported
Ubisoft’s decision-making makes me scratch my head: They recognise using smurfs as against Terms of Service and introduce 700 elo difference limit forcing me to play on another account with someone that is low P2. Solution: • Lower it from 1000 to 700 mid-season.
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Alan Aldred
(@ScarletSpider85) reported
@FelipeHeiral @GameRant That, and no article ever seems to ask the question of is Ubisoft+ coming to console, as IMHO MS would be unlikely to shell much out for a connected service only available on PC.
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sam
(@xplorabmw) reported
@EcoQuantInsight Hi eco it's me again and I'm asked u in a separate tweet if u have a service I can subscribe to? My question to ubisoft is that a 5up off of the 29k low or lower left green box and the box down to 45k is the wave 2 pullback? I know u said u know elliottwave theory
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Femke
(@Femmoss) reported
@Ubisoft @UbisoftSupport I'm playing AC Valhalla. My Berserker armor just dissapeared and now its back but all my upgrades are gone... Is there a way to fix this?
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Bobby Bananas
(@ImBobbitto) reported
@Stallion83 Ubisoft+ costs the same as Game Pass Ultimate on its own. It includes the ultimate edition of every Ubisoft game Day 1. I don't think gamepass will get that service. I think if anything we see the same thing that EA does, we get their back catalog and games added ~1 post launch
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Cincinnoroll 🍥
(@cincinnoroll) reported
I just found out Ubinetwork exists (I really want to play challenges in my broken Uplay version of Rayman Legends that I got for free in May)
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Tristan
(@tristanfromaala) reported
@Ubisoft why are there still booters on Rainbow Six Siege. Fix your damn game
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Mr_Tea_Rexx
(@Mr_Tea_Rexx) reported
so i got ubisoft connect to finally work, so weird the issues i was having. We will be streaming Division 2 tonight. Fingers crossed that it doesn't still do the crashes
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Ratik kumar
(@Ratikkumar10) reported
@UbisoftSupport It's almost been a day now and I can't seem to login to ubisoft connect. It just says connection lost whenever I try to login. My home network is working smoothly on everything else. I can't even seen to login to ubisoft on chrome using my home network.
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Mr_Tea_Rexx
(@Mr_Tea_Rexx) reported
Anyone having issues trying to connect to ubisoft Connect for division 2? I was finally able to redownload it, but now its stuck at the Ubisoft Connect loading screen when i launch the game @UbisoftSupport
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ALQAEDA | JuniorAlvesh
(@ALQaedaaaa_HD) reported
@watchdogsgame Do you only correct spider robot? do you really think the whole world likes to kill themselves with spiders? for God's sake !!! the game is full of bugs !!!! my friend's PlayStation 4 heats up with a bug, missions coop almost always from the connection error with ubisoft, lagged
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Not_Kflanny1
(@Tripp_D_) reported
@Ubisoft @LucasfilmGames Ubi my pack aren’t on my acc and you guys refuse service I watched your esports teams for 12 hours and got jack ****. Help me
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Copperheads Mercians
(@CopperheadsMcns) reported
@assassinscreed - Raven still intermittently not working , quest log disappears and after over 100 hrs the kingdoms end mission will not trigger . Poor show @Ubisoft get it sorted
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DAVETHESTONE
(@Not_iiNsanity) reported
@UbisoftSupport @Ubisoft fix your game I can't reconnect to a ranked game now imma gonna get a abandoned give me my ******* elo back you're devs don't play this game it's so broken
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RanndomALTS
(@GenXala) reported
Restocked in gen: x5 Fortnite; x18 PornHub(Some accounts is free, I go work in a new service, for all premium); x5 codecacademy; x5 Uplay; x5 WWE; x5 Twitter; x5 DirectTV; x5 Cold Stone Creamery; x5 Adidas. (More coming).
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vignesh sethuraman
(@rapidthunder) reported
@UbisoftSupport My case has been escalated since past one week to the internal team and still no update. Please help. I have a Ubisoft Account for the last 11 Years and never faced an issue.