Is Ubisoft Connect down?
Some problems detected
Users are reporting problems related to: sign in, online play and game crash.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 12: Problems at Ubisoft Connect
Ubisoft Connect is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
-
Sign in (55%)
-
Online Play (27%)
-
Game Crash (8%)
-
Glitches (6%)
-
Matchmaking (3%)
-
Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Denis-en-Bugey |
Online Play | |
| Romainville |
Sign in | |
| Cormeilles-en-Parisis |
Glitches | |
 Seattle |
Glitches | |
 Monterrey |
Sign in | |
 Adelaide |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Genji Shimada
(@Genji0111) reported
@jasonschreier Thats all? After ubisoft and especially blizzard the problem is that getting promoted is harder? That are some problems 😕
-
Johnny🇵🇹🇫🇷
(@Portuguesho) reported
@Kobayashi_Dess @RaymanTogether I don't think, bc they got shutdown bc of the global issue of ubisoft. but yes maybe..
-
Eivor Varinsdottir VP
(@EivorVP) reported
@DibbesGaming @Ubisoft Why do AC gamers not get how real life worked? In historic England do you think Vikings just came and went freely without issue, like any Saxon soldier would just know “oop, this is one of the good ones, let them pass” I’m just baffled you’d think they would.
-
Jamie☘️
(@xMagic100) reported
@Need1ASAP That happened to me it’s a glitch call Ubisoft
-
Raven
(@spruebox) reported
@UbisoftSupport Hello. The last time I played Assassin's Creed Syndicate, it would crash when I got achievements at the end of sequences unless I disabled the overlay. Is there any other way I can fix that so I can take pix (I only have it now through Ubisoft, not Steam)?
-
Carlos Xavier Castro
(@carlossmasher) reported
@ChrisVoiceman you´re right but there is a problem, I saw a lot, but A LOT of comments agais those developers, not even Ubisoft or Guerrilla, directed to the artist saying "THIS IS A BETTER GAME THAN YOURS, SUCK IT UP, YOUR GAME SUCK" I think that´s not cool at all
-
▪︎
(@Suhhpr) reported
Fix your ******* game @Ubisoft I go 14-3 and get sound glitch in the last round and I lose 60 elo even tho my team won the game
-
dylan
(@punished_dyl) reported
@Memento_Gallery I know what you mean man. At some point it’s not worth the trouble. Valhalla has made the most money ever of any game of the franchise, and at the end of the day it’s all Ubisoft truly cares about. It’s best to share what you like and don’t like, and then just move on
-
Nikolas ''Huntbaby'' Kaločai
(@HuntbabyR6) reported
I cannot login to uplay. Anyone struggle w the same? The problem is I do not receive email to get 2-step code.
-
.
(@beaumelderr) reported
@UbisoftSupport Hey Ubisoft. i just recently got a 24h abandon sanction because your servers gave me and error and kicked me from the game. i’ve heard about this happening lots recently and i’m hoping you can help me with this so i can play tomorrow.
-
Karabanera
(@TheKarabanera) reported
@ArikGenerick @DyedVEVO @StellaNoxEclair Eh, I pretty mcuh stopped playing Ubisoft games after AC4. I did play Unity, which I got for free, and that game is a mess as well. I'm not a gamedev, I will **** on anyone, but I agree, that most Japanese games have serious UI issues, at least on PC
-
Tom Reidem
(@ReidemTom) reported
@djudjubs @Motionstahp @SailorMoonKick The worst part, is that is going to bite them in the future. Is the same problem with Ubisoft, when all you're games do the same no one is special. I like nintendo but we have to admit that they at least have plenty of variety of games.
-
William Jordan
(@REALBrotherBill) reported
@UbisoftSupport Tried all of it, none of it worked. I even deleted and redownloaded AC Vallhalla. Guess what? Still didn't work. Y'all better figure this out before tomorrow. If this problem persists after tomorrow,, I will no longer purchase anymore Ubisoft product. HAVE A NICE DAY.
-
Trevor Daniels
(@oWunWun) reported
@Rainbow6Game @UbisoftSupport @Ubisoft I’m sick and tired of your trash *** game audio glitching on me and then having to restart just to come back to an abandoned penalty Bc you guys don’t know how to fix a ******* game. Get your **** together
-
Izhar-Ul-Haq
(@Im_CanXer) reported
@BasiliskTg @Ubisoft You're also havin the sound glitch?
-
Benny
(@inkdooo) reported
@killred40 @Salamatizm Ubisoft just mad elden stole the show from Ragnarok, but they do got that live service game coming that absolutely no body asked for.
-
Tobias Rieper
(@_VReis) reported
@RatchetBlaster My biggest problem with ubisoft is that every game feels the same, they're all very generic and playing them without any UI doesn't mean much, just that you're gonna walk around in a empty world in which all you can discover is generic loot, there's no sense of wonder whatsoever.
-
Ujan Ujon
(@UjanUjon) reported
@arhanisin @AlphaOmegaSin Is the 6° of the saga. And its is not my problem that ubisoft dont have good ideas.
-
Dillan Sparks
(@OneH1tterWonder) reported
Using @UbisoftConnect is so awful. Buying a game on steam then not being able to play it because of their own service is dumb. First and last Ubisoft purchase
-
spartan523
(@spartan523_) reported
@Bondambbs @Ubisoft silly I am talking about my already purchased Games of my Steam Account ! come on This issue has been submitted by me to them so many times All they say is , We apologise for inconvenience , we are Resolving on issue only Display the Big titles and That's why i criticise
-
ideals
(@who_ideals) reported
U guys can be mad at me for having the SMS thing but realize I made it several months before ubisoft revealed their requirements.. I'm not gonna shutdown my service cause ubi made a phone required
-
𝕞 𝕚 𝕥 𝕔 𝕙
(@foul_bal) reported
@divangreedy88 @DreamcastGuy Hating ubisoft is fine considering their game design revolves around creating problems for the players to pay to skip. Oh, let's not forget their company culture of harassment.
-
Dr_Survival_23
(@Dr_Survival_23) reported
@rogue_gold Let’s be honest here! I love the Division games. But my issue is, the delays along with no information to let us know what is going on at all! I am hoping for the best this year, but honestly, expecting NOTHING! Just how I feel at the moment with massive and Ubisoft.
-
24 Sep 1989
(@Raiders_24Sep89) reported
@theSportress @Ubisoft Lol a common problem in this household. Get on board rainbow 6 extraction if you haven't already. No real storyline to miss and short bursts of gameplay!
-
jason
(@ZenPfutzen) reported
@jonisman12 @NewbornOnyx @Ubisoft Obviously all companies want money and a profit, but it’s a problem when they’re prioritizing money over the production of the game
-
🚩
(@ImSoProudofDrew) reported
@UbisoftSupport I have a support ticket open, most of the time I don't get an error when it crashes but when I try to rejoin the game. It seems like my game crashes because Ubisoft connect is using 60-70% of my CPU. I've been told to do the connection troubleshoot 15 times. No help besides that
-
Lilly 🏳️⚧️
(@DabaronDaVinci) reported
@WCGamingTweets No I like Ubisoft games. You get used to random *** bugs and broken things
-
Idk what name to use this time
(@RbooBbya) reported
@Silvers91b @Gazedsoul Ubisoft and live service games go together like vinegar and milk.
-
Bedford Enterprises
(@mrjb260191) reported
@Ubisoft My only problem with AC games are the modern day stuff I used to not mind desmond so much but everything after 3 I couldn’t care about they should just stick with the past all the time
-
Paul Russell
(@rus5588) reported
@Chris57615648 @UbisoftSupport Ubisoft please :( wait time unknown and no players found after 2-4 mins of searching. last wednesday before all ubisoft services went down, the game was alive and popping. back to back games no connection issues please help us ubisoft!!