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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (34%)
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Online Play (34%)
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Matchmaking (19%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montrabé |
Sign in | |
 Pontypool |
Sign in | |
 Gummersbach |
Game Crash | |
 Silverdale |
Sign in | |
| Danville |
Online Play | |
 Milan |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart 'Wiz' Matthews
(@Wiz83Matthews) reported
@Ubisoft Disgusted with the customer service. Cant touch any of my Ubisoft games & I've been waiting for 4 days & counting for support. Disgraceful!!!
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d.w.
(@dvewlsh) reported
@tylertreese I won't get a next gen console until someone handles the Ubisoft problem.
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Space Ghost Coast to coast
(@Keurig_Offical) reported
@Ubisoft **** you fix your ******* game.... Any of them I don’t care they’re all broken
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M Λ Я K
(@_MarkGunn_) reported
@CaptEggcellent Hopefully they get on top of the bugs. Just dont to a Ubisoft / Division 2 and add more bugs when trying to fix the ones already in the game. I'm looking forward to playing it.
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GollTheWolf
(@GollTheWolf) reported
Holy crap, @Ubisoft fix your UNO game for PC. Can't have friends join, can't do remote play, every time I start it up it jacks up my microphone levels to unholy levels. How can you **** up Uno and Monopoly so royally and just ignore the fact they're both broken games?
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Just Stridenius!
(@Stridenius) reported
@watchdogsgame @Bossman_Birdie Maybe it would be an idea to say goodbye to Ubisoft Connect? That would solve more than just this problem.
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Elder Miller
(@kohltonmiller) reported
@Damon_59 @CyberpunkGame Ubisoft really shot themselves in the foot by releasing broken games and not fixing them before Cyberpunk's launch. Rip
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🎄 Agent Mabeobja ⭕
(@Agent_Mab) reported
@mael_helary HR works for the company, NOT for the people. And HR people at Ubisoft demonstrated this very, very well. They covered up many issues and abuses. The head of HR had to quit precisely because it was shown that they burried their head in the sand to protect the toxic "talents".
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technology
(@technoligy111) reported
@linuswilson Ubisoft dropped the ball this year. Valhalla is the second game in a row to have a shitton of unfixed problems
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scott
(@scott16681792) reported
@Ubisoft i have been having this glitch on siege ever since my 20 games ive been getting 20-30 mmr already and its taking me some time to rank up, do you think you could help me with this problem... my gamer tag for ps4 is [TOXIC-_-132].. PLEASE HELP ME!..
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AlphaZeta □《▪》□
(@Cluckerz1) reported
@Ubisoft @FenyxRising GOLD EDITION DLC for the PS4 is still unclaimable which is a known error that the devs are apparently trying to fix...
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Texans Tim
(@dontmesswitexas) reported
@Ubisoft @UbisoftSupport @watchdogsgame has some game breaking issues since the last update for original Xbox One. Render issues, menu lag and very slow loading screens are present now after the December update
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shadow operator
(@thelasthighlan1) reported
When is the honors hubris glitch going to be patched as its the last thing I have to do before the end of the game @Ubisoft @Assassins_UK
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Omar 🤧
(@Buda_Gs) reported
@Rainbow6Game @Ubisoft I just lost 97 elo because people can’t take a loss it was only 2-1 can you guys fix it and give me my elo back!!!
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𐄁 Andy 𐄁 ™️ 🎃
(@shawn_andy_) reported
I can’t beat assassins creed Valhalla 😔 Spoilers: there’s a bug that happens after I lose to Odin where it won’t continue the story. I just clip through the stairs. I tried loading the save again but it didn’t fix it :( If this reaches anyone, is there a fix? 🙏🏻🙏🏻 @Ubisoft
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Edward Varnell
(@thatretrocode) reported
@Galutrad Oh, and Ubisoft problems but that's another story
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Kasable 💀
(@VexslyR6) reported
@Ubisoft fix your game. lost 100 elo today due to everybody getting disconnected. this is unplayable
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Samta 🎅
(@samoraeu) reported
@Mr_iKeepitreal Ubisoft games on pc, i rather always play them on console instead atleast then you know it’s not gonna corrupt your save file or crash on you all the time. 😫
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🎄 Agent Mabeobja ⭕
(@Agent_Mab) reported
@mael_helary (Replace "women" with any easy target, you've likely read about the issues within Ubisoft as much as I have.)
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Jimbob
(@Fakir101) reported
@linuswilson I have the same problem on watchdogs and ubisoft customer service is the worst. It makes the game unplayable
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Tiernan
(@Tiernqn) reported
@Ubisoft @UbisoftSupport Fix your website i beg
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canuckly
(@canuckly_r6) reported
@Ubisoft @Rainbow6Game wats wrong with ur servers?!? My whole team got connection errors in mid game, better not loose elo from this!
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Alan Ward
(@atw1984) reported
@ManyATrueNerd FFS... even Ubisoft give a you whole loading screen about possible problems... even in games like their ANNO series. How does something like this happen?
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SonicMastr
(@SonicMastrYT) reported
@7AM_Conco @SpoitR6 As somebody with over 200 friends in the list that need to be cached not even touching the cache for over 2 years, I can assure you the cache isn't the problem. Cache also is the same for any of your accounts anyway. They share the same Uplay install
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I Swanny1797
(@LukeSwann1797) reported
@Rainbow6Game You have a major problem in your game the Sound is not right and it has a echo effect to it. Me and my mates have it we have restarted the console and everything and it’s still their @Ubisoft @Rainbow6Game
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Jake Hartel
(@Eggs_n_Jakey) reported
@Ubisoft You guys don’t respond to my complaints and issues then after 4 days close my complaint because you haven’t heard from me? Maybe stop releasing games that aren’t finished and maybe spend more time on the **** storyline of #AssassinsCreedValhalla
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MSE crazy
(@crazygamerofSA) reported
@DaleBrown98 @EduardoValenci7 @CyberpunkGame Not as bad as Ubisoft games , it happens very wide apart , so my last crash before my most recent one happened 2 weeks ago so you don’t really notice
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Original Bro-ette
(@ShannonMarieB__) reported
@watchdogsgame I just spent hours playing and auto save is not working whatsoever basically The game didn’t keep none of my progress fix your damn game @Ubisoft 😡
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ColdAF
(@TheDrunkardCat) reported
I haven't played any ubisoft games since... I dunno?!?! an over the years several people tried to login to my ubisoft account... two of 'em successfully... nothing happened and I don't have any financial info stored thank god, finally got an email an changed my password...
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Samuel
(@buttergolem86) reported
Hey @Ubisoft and @Rainbow6Game can u please ******* fix the ddosing on console. Literally get ddosed because I do good at a game then I can’t even get in before the game ends. It’s ******* ridiculous.