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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (59%)
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Online Play (21%)
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Glitches (9%)
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Game Crash (9%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Sign in | |
| Villefontaine |
Sign in | |
 Cesena |
Sign in | |
 Marlton |
Sign in | |
| Nantes |
Sign in | |
| Angers |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Lubeski
(@AlinRaven) reported
@Ubisoft @UbisoftSupport Has the WORST customer service I have ever seen! They sell you something broken, when you tell them they take a month to tell you they can't help you and then close the case without any help or solutions! Thanks for stealing $119.00 dollars from me guys!
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Chocobo
(@chris_chocobo) reported
@Ubisoft Scott Pilgrim on Steam @CrashBandicoot @Activision Crash Bandicoot 4 and CTR Nitro Fueled on Steam.
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Colum Blackett 🦅
(@col_96) reported
It's worth noting that this problem seems to be linked to the Ubisoft server issues
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PhizZ 🇺🇸
(@PhizZ_R6) reported
@ripVexx @saltR6S @Kraftyyy Illegal vs Violating terms of service is entirely differnt. Ubisoft cannot incriminate someone for a rule THEY made up. They have no power other than to not let you play their game.
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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SporeRose
(@SporeRose) reported
@KSabelgunst @Outriders @NVIDIAGFN Except in the case of GFN, it takes the games you already own on Steam, Epic, Uplay, and lets you play it wherever you want on even a cheap work laptop, provided it's available to play via the service.
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Cameron Miller
(@Camdachamp2020) reported
@Ubisoft me angy. Fix #RainbowSixSiege
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We Are No One
(@i_am_no_one31) reported
@Ubisoft how about instead of advertising gear packs you actually fix the game
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S4v4geClownJ
(@S4v4geClownJ) reported
@Ubisoft @primegaming Think you need to get off the money and fix the game I crash constantly thanks for the time
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Zombiegamer2025
(@Sou11essGod) reported
@Ubisoft please fix you servers. Literally, went into a casual match and I got D-Dossed. My friends have gotten D-Dossed out of ranked matchas and weren't allowed to return. Please fix this cause the R6 Servers are acting like complete crap.
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Mr. Harte
(@ChrisHarte7) reported
@eujardelpires Assassin’s Creed Valhalla still loads the game up with the Ps5 game cards after numerous updates so I’m sure @Ubisoft will fix Watchdogs legion PS5 game card not loading up the game issue soon
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account run by legal guardian
(@wetmonkeyscalp) reported
@Ubisoft @LucasfilmGames why cant you just fix the games you already made?????
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bicha 🌼🐝
(@eujardelpires) reported
@ChrisHarte7 @Ubisoft Yep, AC Valhalla I don’t have problem at all, but the watch dogs I’m having problems with the cards, I’m hoping that when the online trial ends (tomorrow is the last day) they will release another update to fix this problem
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Godz
(@Literally_GodZ) reported
@Ubisoft your game launcher sucks, why does it crash all the time
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Imaginary Rulebook ⭕️
(@nophigernoty) reported
@MarinaraMonsta @Ubisoft Even if Valhalla wasn’t broken it was still ****. And the fact that they can’t even get auto save to work in fenyx was the icing on the cake. **** these guys
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The Winters Grimm
(@Grimminski) reported
@icklenellierose Ubisoft tends to be really good at having options for accessibility. In The Division 2, there's an entire menu dedicated to it. There's options for color blindness, subtitle size/color, disabling the 'glitch' and screen shake effects, and tons of options for voice chat.
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Matthew Webster
(@ahhfuckit) reported
@Ubisoft Yaaaayyyy more games that aren't finished, but you expect to take our money and we not be cheesed off, you shameless rip off merchants, Keep on trying to fix a ge you released 6 years ago baaaaaaahahahaha
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Tin Pham
(@wearephamary) reported
@BlargMyShnoople Barring the bugs/glitches, I feel like I'm the only one who has issues with the story. The game still feels amazing but the side content feels very copy and paste, the same kind of content you'd expect from Ubisoft. I also got an unsatisfying ending during my playthrough.
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leonardo.
(@leonard93657937) reported
@Ubisoft @LucasfilmGames you launcher is ******* **** i hope it will crash and never reactivated
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air 🔪 commissions OPEN! see pinned tweet!
(@air_a_shii) reported
apparently someone got a hold of my ubisoft account and now i'm trying to change my password but i can't because ubisoft support won't send me the email to reset my password and hasn't replied to my issue in over 30 min please i just want to play uno with my friends
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Nik
(@n1kkiee) reported
ubisoft did one ******* good thing now all they need to do is try and minimize the cheating issue in game
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Only True Gamers
(@OnlyTrueGamer) reported
@Ubisoft @TheDivisionGame @UbiMassive Rogue agent encounters breaking missions! Doors don’t open, missions have to be restarted entirely. Currently locked in the bank headquarters black tusk because of this. Yesterday it was the tombs. Broken game! QoL changes immediately!!!
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LittleRaichu
(@LittleRaichuPSN) reported
First impression of #AmazonLuna and controller are positive. The limited library is a bit meh and I don't like that I need to have the Ubisoft+ subscription service to play Ubisoft games I own outright, but it's in early access /shrug. I enjoyed playing Ghost of a Tale today :)
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WhackyBoi
(@DatWhackyBoi) reported
@ZainR6S @Ubisoft **** it, im becoming a crash test dummy and sending myself at Mach 7 directly towards Ubisoft HQ
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stupid
(@Lucas45946250) reported
@Ubisoft fix your ******* servers retards
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Kurt Gardner
(@KurtGardner04) reported
@shbzz Ubisoft when they release a new broken character to for honor so people spend £8 on them
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Mr. Harte
(@ChrisHarte7) reported
@eujardelpires Assassin’s Creed Valhalla still does it after numerous updates so I’m sure @Ubisoft will fix Watchdogs PS4 game card not loading up the game issue soon
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Nick
(@Nick20293354) reported
@UbisoftSupport @Rainbow6Game ubisoft i stg i’m gonna kill myself if you guys don’t fix keyboard and mouse players on consol
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Minnie Lansell
(@DomineLansell) reported
188 hours into Assassin's Creed Valhalla. Loving it but stuck with a glitch in 'defensive measures'. The fight never ends!!! When will a patch be available please? @Ubisoft
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KOFI
(@PressStartKofi) reported
I’m 99.99% sure if EGS was feature complete it will still get hated on because the REAL issue people have is the exclusive deals. I’ve seen a lot of y’all deal with other storefronts (Uplay, Origin, Battlenet, Xbox App, etc.) that are all incompetent compared to Steam.