Ubisoft Connect down? Current status, problems and outages
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (63%)
- Online Play (19%)
- Glitches (8%)
- Game Crash (8%)
- Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palm Bay
|
Sign in | 11 hours ago |
 Sydney
|
Sign in | 2 days ago |
 La Garenne-Colombes
|
Glitches | 3 days ago |
|
Vizille
|
Glitches | 6 days ago |
 Cape Town
|
Sign in | 7 days ago |
|
Saultain
|
Sign in | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Ding (@Ding_fps) reportedJust played ranked for 30 minutes just for the lobby to crash during the mvp animation and the game wasnt even counted as a game played. Well done ubisoft, well done.
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Welsh Gaming (@We1shGaming) reported@Ubisoft @TheCrewGame please fix the dd ai the bull King is impossible with how bullshit cheated it is to do on ace never seen a more bullshit broken ai ever
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LiamGod 🎮⌨ 🖥🖱 (@liamgod88) reported@digitalfoundry Please do a video about the new proformance mode on The Crew 2 on next gen consoles and show everyone how bad it is so they fix it! @Ubisoft @TheCrewGame #crew2
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Stryxus (@Stryxus) reportedIt seems '@Ubisoft Connect', worst name so far, caused my entire PC to bluescreen. I very rarely get bluescreens which I didn't cause. AND the app signs you out as soon as you exit a game so then I have to sign in with a 2AF code... THAT is why my saves never sync'd...
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MoonlitDon (@MoonlitDawnn) reportedbut like cmon ubisoft why’d you think this was a good idea to remove unless it was literally broken which as far as i’m aware it wasn’t (might’ve been i wouldn’t know)
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Latrell Ward (@LatrellWard3) reported@Ubisoft so they just gonna forget how BROKEN they left their game for D1 and just make a moblie game that’s just gonna be even worse. yeah not getting it nice try tho :)
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alex (@Alexdaswimmer1) reported@UbisoftSupport @darthpretzel Hi Ubisoft me and my friend have been trying the past couple days and we’re having major server issues and are not able to connect to them I am receiving a Ribera-40002
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arp (@spacefunkyarp) reported@Trist_in_Tzara i know the jak trilogy has issues but i don't recall any qualms with this besides it not being the us version (ubisoft has that)
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NickTheGuy (@bl33d_i3lack) reported@UbisoftSupport ubisoft please, i just paid for a month of ubisoft plus yesterday, i'm broke, unemployed and can barely buy food for myself, fix your service so i can actually use what i paid for please
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me right here (@blitz9942) reported@klobrille Hopefully soon we get Ubisoft+ on there. Crazy they announced it was coming and then silence. I hope we get some version of the service in gamepass even though the original announcement said it wasn’t going to be
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SwizzNerd (@SwizzNerd) reported@TheCrewGame Why does Ubisoft hire incompetent people for ports?? 1440p at 60fps is the bare minimum for a game that looks like this, there needs to be a patch to fix this, 1080p 60fps is literally PS4 Pro territory, this is laughably bad
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Micrófono Futbolístico (@MicFutbolistico) reported@Ubisoft Can you fix the lag switching problem on console. Everybody is cheating. Ban them.
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Logiepogey07 (@Yugiohlover335) reported@Ubisoft Should’ve kept working on the first game. Give it a ps5 upgrade or update it at all and I’d be with you guys, but instead of fixing the glaring balance issues of td2 or readding survival you make a mobile game? As if that went well for Diablo.
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MNM Neo (@NeonicalR6) reportedAnother day, another issue with uplay.
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khaled (@khaled9300) reported@UbisoftSupport @IsThatVinti I also have similar problem I play on PC throw Ubisoft Connect and I have 20 smg kills and 15 gadget placement challenge and nothing is tracking any progress :( also the community challenge is not tracking the number is frozen since 2 days
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bob king (@bobking96452268) reported@Ubisoft @AlexAcosta047 FIX THE SERVERS I ENJOYED CO-OP😭😭
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Nathaniel Greene (@dawn_berlitz21) reported@UbisoftSupport The division 2 launched without issues but I did noticed in Ubisoft connect the games image of all games I have doesn’t show it just shows names in a list format
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NickTheGuy (@bl33d_i3lack) reported@UbisoftSupport like, now i cant even sign in cause i redownloaded ubisoft connect thinking that would fix it, its a global issue that needs to be fix on your end, not ours
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Lacy hall (@LJ_2020) reported@UbisoftSupport I get this error message when using my profile and my nephew's profile on my xbox series x and also would like to note It will let me access ubisoft connect but not the store
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Hard Pete (@thebillygoat57) reported@TheGodlyNoob Could just ban their uplay accounts since console still needs them to sign in to play
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gghbb (@gghbb88130486) reported@Rainbow6Game Ubisoft fix siege i got kicked out 3 times in my promotion game and it keeps happening try and fix this if it happens again ill tell u the error code
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Gabriela V. (@FluffyMousse2) reported@UbisoftSupport Hello guys, I have a problem with AC:Valhalla game and especially with the ubisoft connect store, I bought Skadi's Blade today and since then I lost connection to the online service. My username is FluffyMousse2. Hope that it will come online again and claim it.
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Quiet (@BurningSkull_76) reported@IGN u should tell ubisoft fix their games instead of making more broken ones
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IndigOwl (@SolidBlueOwl) reported@Ubisoft I can't play the division 2 on PC, it doesn't start and it's been like that for weeks I am sure as heck my PC specs are not the issue nor my bandwidth.
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NickTheGuy (@bl33d_i3lack) reported@UbisoftSupport Same as everyone else that's also having this exact same issue, something along the lines of (unable to connect to a ubisoft service, please try again later) it's obviously a universal issue that most people are dealing with. Not just me
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Stryxus (@Stryxus) reportedI formatted my PC last night. It turns out Ubisoft never sync'd my saves until THE 30TH OF JUNE... BUT, on the bright side, it reverted an error I did with the Delos/Mykonos questline. Its quite painful to lose all that progress.
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snacky (@ronnie125377) reported@mortivoree @Ubisoft It's better to just buy gamepass It's cheaper has more games plus all the games from Ubisoft+ Only people who would buy Ubisoft service are either morons Or they're just new to tech but I highly doubt someone new to tech would know what Ubisoft+ is
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NickTheGuy (@bl33d_i3lack) reported@UbisoftSupport the freaking audacity to post this while thousands of people cant even use your service........ FIX UBISOFT CONNECTS SERVERS PLEASE!
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mckay315 (@mckay315) reported@Ubisoft @UbisoftSupport same consistent issue since 2017, no fixes online services for every one of your games is horse ****. just sell your company :D
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mckay315 (@mckay315) reported@Ubisoft @UbisoftSupport same consistent issue since 2017, (ribera-40002) no fixes. Online services for every one of your games is horse ****. just sell your company please