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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (76%)
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Online Play (15%)
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Glitches (5%)
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Game Crash (2%)
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Matchmaking (1%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
City | Problem Type | Report Time |
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Sign in | ||
Online Play | ||
Sign in | ||
Online Play | ||
Sign in | ||
Matchmaking |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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timid ☻ (@yotimid) reported
@GeekDaFreakkkkk @braydenvalen You too, can't seem to run into y'all without ubisoft issues, hopefully those are out of the way for quals too 💀
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Chema (@jose_santos_21) reported
@UbisoftSupport i need help, when i try openning r6s it says something bout uplay, and when i go install uplay because i dont have it (it didnt downloadedit when i donwloaded it with steam) it gives me an error +
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Echoko2 (@MatthewJericho4) reported
@Ubisoft can you fix assassins creed 3 remastered in steam bro
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Gsjdjyxbs (@gsjdjyxbs91142) reported
@Ubisoft fix this bs sound glitch that only happens in ranked I have to reset my game everytime it happens or it’ll go on all game siege x is suppose to better wtf
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dm0n (@dm0nr6) reported
I’m so ******* sad we are out of E5 because we got stupid bugs on Ubisoft Connect (infinite glitch connection) and Challenger website bug with the accounts. We played like crazy’s today, going 7-3 on every single map, it breaks my heart cuz my tm8s they were giving their best
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Jon Draco (@roy_or_cephus) reported
@Rainbow6Game Fix your fxxxxx servers ffs this ubisoft team is str8 trash
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Rob M 🏴 (@MightyMonkeyMan) reported
@jez7780 So Xbox’s new competition is the GOG launcher? No wait Xbox to gog to steam to Ubisoft? I think I have broken 3 levels to crack 4 levels of launcher inception.
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PaulBunchofNumbers (@PaulBnchONumbrz) reported
@assassinscreed @Ubisoft you've solved the piracy problem. Your solution was to make something so awful no one will waste their time pirating it. Congrats
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M (@K3mk4) reported
@_wfm0 @UbisoftSupport Ubisoft's customer service has been extremely disappointing. They ignore player feedback, offer little to no support when issues arise, and seem more focused on profits than delivering quality experiences.
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sosa (@gtbbsosa) reported
@Ubisoft @Rainbow6Game HOW TF DO U UPDATE THE GAME AND STILL HAVE AUDIO BUG AND RAPPEL GLITCH, **** U LOSERS
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Ricardo (@Ricardo46631605) reported
@Rainbow6Game Bro Ubisoft I lost 60 Elo lost to some bums because of this castle glitch please fix ur game
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Max Forsythe (@bp2w47d5n6) reported
@UbisoftSupport can you please help me fix the email that is currently attached to my Ubisoft account so I can activate 2FA
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Wibxn (@Tussin_wolf_) reported
@Rainbow6Game "What tactics do you use that just continue to work over and over again?" - aimbot, wall hacks, Radar, HEY UBISOFT CAN WE FIX THE CHEATERS HUH? FIX THE ******* CHEATERS YOU STUPID ******* INBREDSty
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Steveh (@Steve_harr6) reported
@BreezyNick87 @OleManLogan Why would they cause problems it's exactly the same as say buying a ubisoft game from steam epic or Xbox it will use ubiconnect along side x launcher as does every title that has its own launcher IE rockstar uni EA battle net/Bethesda Xbox steam gog Luna etc etc
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Shirako (@ShirakoTheFirst) reported
@ThatGuyPyros @Pirat_Nation What games have been killed? Because it just seems like people have a problem with ubisoft rather than developers at large...... You show me a game that was killed, and I'll show you a player base that's abandoned it.
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xzsnes ✦ (@xzsnes) reported
@Rainbow6Game Headups Ubisoft Montreal the maps Vila Lair Kanal have this issue aswell
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Zayed (@Master7kenSu) reported
@UbisoftSupport What about my r6s account being reset to zero except for my DLC skins I've been playing on PS5 now before was on PS4 and Ubisoft support still has not replied to me yet about when they told me to sign in to your account so we can check something like that, until now I see nothing
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Sarcastico (@sarcastico4real) reported
@UbisoftSupport I'm being blocked from logging in for trying too many attempt, I didn't have Ubisoft on my PC for months and this trash problem still happens
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Fenne (@fennelyguy) reported
@PSN_guylian @Ubisoft @Ubisoft_UK Nah I didn't, but I usually don't play DLC anyway, so no problem
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Nio (BIRTHDAY 21/07) (@somechubbybunny) reported
@FluffyBlitzy Everyone loves to bring up that example as if the issue wasn’t Ubisoft removing it from people’s accounts and not the fact it was sunsetted rather than it going offline like every other online game eventually does
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Justin Herf (@JustinHerf98480) reported
@NapoleonBiis @UbisoftSupport They aren’t gonna fix it. The customer support from Ubisoft Is awful. I got permanently banned I got pc checked. Yet every time, till I was referred to @troyfixx3 here on Twitter he was the one that removed my ban
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مَجْهول🇵🇸 (@FnG_Anonymous) reported
@Rainbow6_UK Thanks for further butchering the game. As expect from your incompetent team. Broken audio, broken hit reg etc. it surprising how incompetent the siege dev team is. Anti cheat is a ******* joke. Xim users are all over console lobby. Typical incompetency from Ubisoft.
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SaveGrowtopia (@EjjNub99847) reported
For the people saying ‘go to @… they’ll solve your problem’ If I had a problem, I’d go to Ubisoft support, not bots.
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deyhit1 (@deyhit1) reported
@UbisoftSupport cant open ubisoft connect Error dolphin-028 tried everything is the sever down please help me
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RatchetGamingAllstars (@ll_PeeVVee_ll) reported
@K_Y_Bob Noting really changed still the same experience as steam just another launcher in the background you still get asked to sign in to a ubisoft connect and rockstar account if they get rid of launchers players mite switch but no ones wants use mouse and keyboard to sign in everytime
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plastaferian440 (@plasta440) reported
@bunburyoudoujp One thing to respect culture, another to watch Bun's enemies crash out harder than Ubisoft's stock at a bad blind date that was cause by a Fake Samurai.
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Vagner Barbosa (@VagnerVB) reported
@assassinscreed Reported a bug in AC Valhalla that blocks puzzle progress and got told no fix is coming—they’ve ended support. But the game was just added to Game Pass. How can you profit off a broken game and walk away? Really disappointing, @Ubisoft #ACValhalla
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King Namazu 🔱 (@Wasshoi_14) reported
@JustJohnGAMINGG @assassinscreed I think there was a connection error happening at Ubisoft earlier in the day and redeeming the weekly challenges triggered a bug that made the game think you had 0 keys so it replaced what you had with what you redeem. Seen many people on reddit saying it happened to them also.
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Vagner Barbosa (@VagnerVB) reported
@assassinscreed Reported a bug in AC Valhalla that blocks puzzle progress and got told no fix is coming—they’ve ended support. But the game was just added to Game Pass. How can you profit off a broken game and walk away? Really disappointing, @Ubisoft #ACValhalla
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Ren (@RenzaoR6) reported
6 GAMES IN ROW 5 STACK CHEATERS WTF IS UBISOFT DOING HOLY **** IMMA CRASH OUT