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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (54%)
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Online Play (21%)
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Game Crash (13%)
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Glitches (11%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arese |
Sign in | |
 Birmingham |
Sign in | |
 Saint-Médard-en-Jalles |
Online Play | |
 Perth |
Online Play | |
 Uzyn |
Sign in | |
 San Antonio |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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🏃🏻
(@xxGapo) reported
How mutch time need Ubisoft for skip the glitch sound PR ?
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Hayden_kinney
(@zRuSh69) reported
@UbisoftSupport I love how I get disconnected from a ranked game then being banned for 1 day like come on Ubisoft give us a brake and if we leave a game yeah ban us but not if we disconnect don’t make any sense to me.
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OsaidSh
(@sh_osaid) reported
@UbisoftSupport Thx ubisoft 🥰, My problem Solved.
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Rhys Clark
(@RhysClark97) reported
@thx134 @xCrowder @OrdinaryGamers "nobody plays stealth games anymore" is such a uselessly general statement. Ubisoft might want you to think that because they want everything to be a live service but theirs plenty.
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Mlu
(@Mlu_Mhlanga) reported
@Ericutz4thewin The main problem with games today is that they copy each other. Ubisoft openworld formula was once revolutionary until every open world game did it. Once every game copies FS, it won't be long until we also get sick of this formula.
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👑King Koopa
(@ArkLAteks) reported
@Ubisoft I HAVE QUESTION DO YALL PLAY YALL OWN GAMES how in the world can yall not know the challenges are not working in rainbow six seige 2 weeks now wtf unreal and game of quick match im on attacking side every single game 100 games in a row i havent even got 1 chance 2 play defense
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Joshua Spradlin
(@m4motors) reported
@Rainbow6Game @R6esports I have a problem with the aimlabs challenge I got the uniform and headgear for flores but I cannot find the background and my Ubisoft connect challenge tab has been empty since the challenge started.
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Grizz
(@R6Grizz) reported
@imthaqil @Ubisoft listen to this man fix’s the god damn game come on wtf are y’all waiting for?
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¹ ₁⁴ ₄³ ₃¹ ₁⁴ ₄³ ₃¹ ₁⁴ ₄³ ₃¹ ₁⁴ ₄³ ₃
(@w143onxbox) reported
@UbisoftSupport @m4motors Same problem, Xbox 1 and Ubisoft connect… it’s been almost a week
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David Woods
(@dangerde15) reported
@UbisoftSupport Are you aware of the issue affects Rainbow six siege Ubisoft connect, challenges, time limited, saying challenges are currently not available. Please respond I need to know if it’s broke I’m trying to complete the Flores challenge
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kevm316
(@157Owl) reported
@ubisoft fix your servers. I must have lost 100 pieces of gear from disconnecting. Don’t tell me to fix my internet because for honor is the only game I have this problem with. I know other people who have the same issueAt least 4 people who have experienced the same thing fix It
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mute 👑
(@absoMUTEly) reported
Ubisoft rent the servers and anti cheat but that doesn't fit the agenda and they need to fix something that isn't theirs
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Doge Inspired
(@DoGeItUp82) reported
@K3H03 @Ubisoft @UbisoftSupport Agree... no resolution or communication about the issue...bought it through the eshop as a gift for my daughter on xmas and cannot lauch the app. Though on ubisoft connect it shows i played the game! Can a refund be requested?
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Love
(@feytLove) reported
@NextGenPlayer Redfail is just next Ubisoft game from Microsoft. Starfield already looked so unfinished last year that we're either going to get a completely broken game or get postponed again. Nothing is harder than being an Xbox gamer
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Travis Wheeler
(@Dungeon00X) reported
How can we get @Ubisoft to fix the steam version of Scott Pilgrim VS The World: The Game Complete Edition?
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Aaron Williams
(@Brownplaydo1984) reported
@Ubisoft quite possibly the poorest customer service on the planet
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decimal
(@fpsdecimal) reported
im trying to reactivate 2FA for siege but Ubisoft is not sending me anything thru my email... Ubisoft support not answering either... anyone know a fix? @UbisoftSupport
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spicy wings
(@meat_serial) reported
@KudosOnYT @imthaqil ubisoft when i lose out on my 3 day BP booster(its ok they gave us 1 day 50% renown boost(and weekly challenges are broken))
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Nobu
(@Nobuwithinme) reported
@Ubisoft your game ******* sucks fix the damn xp you get after I match I keep getting out and getting none
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Yung_Ashmaiin
(@YAshmaiin) reported
@UbisoftSupport Hello, I've been struggling to get Ubisoft Connect to load the "time-limited" challenge page to get the Flores aim labs skins. I downloaded the app but no luck. I play on PS5 and Xbox Series X. Does anyone know if it's just me with this issue?
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2Dews
(@MtnDewJedi) reported
@Ubisoft FIX UNO ON THE XBOX like how hard is it make a functional game
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Cheyenne La Fortune
(@princesssassyKO) reported
@UbisoftSupport since ubisoft connect is broken for the game @Rainbow6Game will you guys be extending the aimlabs flores challenge??? Considering people cant see the time limited challenges (and the fact that ubisoft connect was fine until it came out)
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bartholomew
(@HazzMcLovin) reported
@UbisoftSupport Are you guys not going to fix the Ubisoft challenges? The limited time rewards are not working for many other people!
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Airdrops
(@Airdrops_one) reported
@brycent_ unpopular take: AAA dev studios with unlimited budgets still ship half-assed products. How many games shipped in the 6+ years that did not make it? What gaming problem is web3 solving? And if it is a real problem, one that EA, Epic, Rockstar, Ubisoft, and others couldn't solve?
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Torva🏴☠️
(@Torva_Carnifex) reported
@Rainbow6Game Anyone else having trouble accessing the challenges tab in the Ubisoft Connect app? Are challenges really not available currently, or is that the error message it gives users all the time?
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Amélie
(@Amelie_SP) reported
@UbisoftSupport At first it says it can't synch any of my achievements (I try the "Retry" button and it won't work) so I clicked "Ignore" the game launches and crashes after a few seconds, no error codes or anything, it just brings me back to Ubisoft Connect and says the game crashed
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znfex
(@znkekwastaken) reported
@YAshmaiin @UbisoftSupport Nearly Everyone has this Problem currently, its been like this for nearly a week now Ubisoft is to Lazy to fix i guess
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zyuii
(@CumBanana) reported
@Rainbow6Game @R6esports Hey Ubisoft Support, can you help me on the Aimlab issue, I had gotten the challenge completed and didn't get the background but I do manage to get the headgear and uniform. Is there any way I can get the background?
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Cap'n Peanut B. Crunch!
(@Peanut_Crunch) reported
@ThisIsCSDX One of multiple cases there. Ubisoft still hasn't really assured us that the "work culture" issue has been dealt w/.
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Shrunken Ex-Bully, Cassie
(@ShrunkenBully) reported
@MochaHalfgod I presume it was some stupid 10% discount or something. It seems to be available full price, just not advertised or anything. Definitely scummy! But I doubt ubisoft would go through the trouble of making a skin, and then never use it again. They love the money too much