Ubisoft Connect status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

• Sign in (60%)
• Online Play (21%)
• Glitches (15%)
• Matchmaking (4%)
• Game Crash (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

City	Problem Type	Report Time
Dieppe	Online Play	3 days ago
Villefranche-sur-Saône	Sign in	3 days ago
Ciudad Jardín	Glitches	4 days ago
Montréal	Sign in	4 days ago
Haguenau	Sign in	5 days ago
Val-d'Or	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NCGhostOfLOWERD (@of_nc72696) reported 38 seconds ago

  @IdleSloth84_ So when they just put PC are they including Battlenet(I know same company), Steam, Epic, EA, Ubisoft, and GOG Galaxy? Cloud kinda screams GeForce Now, Luna, and Netflix. I'm just sayin...if it ain't broke don't fix it. In a way though that's assuming the consumer has a device and thinks THIS IS AN XBOX...

• 
  Timo (@TimoTweetss) reported 2 minutes ago

  assassin’s creed was once (up till 2018) a serious historical franchise about the war between assassin’s and Templars with sci-fi elements… starting with odyssey, Ubisoft thought adding literally whatever ******** and justifying it as an animus glitch or dream sequence would be okay, and it isn’t. **** sales numbers, im talking from the pov of the franchise in terms of authenticity and integrity, its lost that serious tone that made it special to begin with…

• 
  Kira, Bottom Butch Spiegel and Resident of the Jar (@KiraKiraExplode) reported 7 minutes ago

  There is a way to fix it, pretty easy actually but be warned. I wish @Ubisoft would fix that but they don't want to it seems.

• 
  Indignation (@Rufter91) reported 7 minutes ago

  @UbisoftSupport Hello, my ubisoft connect account has just been suspended because of, apparently, too many failed login attempts, even though I didnt attempt to login. Now I am unable to play a game that I own on steam. Any way you can help me please?

• 
  Richard Loveridge (@selnor1983) reported 7 minutes ago

  @Colteastwood Think the issue is the hype around Marvel Insomniac games isnt there anymore. I have the same feeling about Wolverine as I do about a new Ubisoft game. Just have veryittle interest in Spiderman 3 with a Wolverine skin. Insomniac should forgrt Marvel and make something OG.

• 
  LTLuh (@HiddenTenno) reported 9 minutes ago

  @Rainbow6Game Please fix the bugged achievements on ubisoft connect and steam

• 
  CLAD (@CLADverse34) reported 10 minutes ago

  @paddysaidingbar That's a pretty big assumption. ShiftUp going public doesn't automatically mean the company is going to adopt ESG or DEI policies, and it certainly doesn't explain why this particular person was hired. He was hired for his 20+ years of experience in global games communications, including his work with PlayStation, Ubisoft and THQ. That's directly relevant to the position of Head of Global Communications. There's also a fundamental problem with the idea that ShiftUp would suddenly hire someone specifically to push DEI into its games: DEI-driven changes would run directly against much of the creative identity and design philosophy ShiftUp has built its success around. NIKKE and Stellar Blade are very deliberately built around their own visual identity, character designs and approach to fanservice. Why would ShiftUp deliberately undermine one of the things that distinguishes its products in the market? And being a publicly traded company doesn't mean investors suddenly dictate the creative direction of its games. Investors have financial interests in the company's performance. That doesn't give them unilateral control over character designs, art direction or narrative. So no, I don't find this surprising because I see no established chain of events here. There's a new employee with relevant communications experience. Everything beyond that, “he was hired for DEI,” “investors will demand DEI,” or “ShiftUp will change its creative identity”, is being assumed rather than demonstrated.

• 
  Tony (@TechGuyTony) reported 11 minutes ago

  @4N0NYM0U5_5H311 Except Steam on PC is digital only and it’s the largest PC storefront there is. They even have DRM as it’s up to the publisher of each game. For instance Ubisoft sets all DRM for Ubisoft so you don’t own that game there either. Only PC platform that’s DRM free is GOG and they don’t get a lot of new games because of that. So it seems digital only is only a problem for PlayStation which doesn’t make sense.

• 
  louis (@AgentLouisianaF) reported 11 minutes ago

  only Ubisoft would be cartoonishly evil to demand every single old game of theirs have a MANDATORY login EVERY LAUNCH AND PUT IT ON THE SHITTIEST SERVER EVER SO EVERY TIME YOU TRY TO PLAY FAR CRY 3 IT TELLS YOU THE UBISOFT SERVICE FOR ******* LETTING YOU PLAY IS UNAVAILABLE

• 
  CLAD (@CLADverse34) reported 12 minutes ago

  @MetroSubset10 @SmashJT @ChibiReviews Sony and Ubisoft are fair examples to bring up, but you're still jumping from “he worked there” to “he was responsible for those companies ending up in shambles.” His documented role at those companies was communications and PR, not creative direction or game development. And if you actually want to discuss why Ubisoft has struggled, the answer is hardly “DE&I” or “wokeness.” Ubisoft has made plenty of questionable decisions regarding game design, monetization, live-service strategies and its overall product direction. The same applies to Sony: whatever problems PlayStation is facing are the result of years of corporate and strategic decisions, including decisions that have increasingly alienated parts of its own player base. You can't just point at a guy's résumé and retroactively assign him responsibility for everything that went wrong at companies he worked for. That's correlation, not causation.

• 
  DinoBlaze (@DinoBlaze502) reported 17 minutes ago

  @TheRealZephryss That's sort of the major issue with ac at the moment, it has for the most part two fanbases crushed together, so releasing any game is a risk and will recive backlash. Which is why I have always said Ubisoft should reboot ac, through an ac1 remake that restarts desmond's story

• 
  qhnur (@q7hnr) reported 21 minutes ago

  @Ubisoft @Rainbow6Game fix ur game how are people getting -18k +5k so many false bans wtf is going on?

• 
  HorseyNight (a shy gamer) (@PorqueQuince) reported 26 minutes ago

  @BethesdaStudios Yes to the virtual keyboard crash on the Steam Deck and that's it. Creations are problematic because plenty of them mean more singleplayer microtransactions like Ubisoft does. Optional, yes, but still heavily promoted

• 
  Based Kazuya (@SaneGamer) reported 31 minutes ago

  @BeskInfinity The slow mo crash reminds me of Burnout and I love it. Wish they would remove the Ubisoft style awareness indicators @RockstarGames

• 
  Simon (@VipMoxley069) reported 38 minutes ago

  @RinoTheBouncer I think we need more solid singleplayer titles and big studios like Ubisoft and EA should make it instead of focusing on multiplayer and live-service titles.

• 
  The Raven (@RavenMentore) reported 40 minutes ago

  @Sainte_XIII I actually think there's a lot here I agree with, particularly the point that some of the problems people associate with modern AC didn't suddenly appear with Origins. The older games absolutely had contradictions between the **fantasy of being an Assassin** and what the gameplay allowed. Ezio could dress incredibly conspicuously, walk around covered in weapons and eventually slaughter groups of guards with very little difficulty. Brotherhood's counter-kill chains especially pushed combat toward a power fantasy rather than making open combat something an Assassin genuinely wanted to avoid. Where I'd differ slightly is that I don't think Assassin's Creed necessarily needs to become a conventional hardcore stealth game like Styx. AC1's original idea of stealth was actually quite distinctive because it wasn't primarily about hiding in darkness — it was about **hiding in plain sight**. Social blending, scholars, crowds, benches, rooftops, manipulating suspicion, gathering information and choosing the right moment to strike were what separated AC from other stealth games. I'd rather Ubisoft take that philosophy much further. And that's partly why I don't want a simple return to the “golden age” either. Those games had flaws worth fixing. Imagine an AC where clothing affects detection, conspicuous weapons attract attention, social stealth is systemic rather than contextual, guards remember suspicious behaviour, combat against large groups is genuinely dangerous, and escaping after an assassination matters as much as reaching the target. Then following the Creed wouldn't merely be something characters discuss in cutscenes — **the mechanics would encourage you to behave like an Assassin.** So I think you're right that the seeds were there early. Where I'm more optimistic is that I don't see those flaws as proof the original concept failed. I see them as ideas Assassin's Creed **never fully developed to their potential.**

• 
  Patrick PJ Realmuto $BUBBLE 🫧🫧🫧🫧🫧 (@JammedDoor) reported 45 minutes ago

  Fix the smurf accounts. Fix the xim cheaters. Instead you ban people for using vulgar language . Imagine a mature rated game like Grand theft Auto doing the same things they do in this game. Ubisoft will be sued for stupid **** antics @Rainbow6Game

• 
  Jared Brock (@jaredjbrock) reported 45 minutes ago

  @RunaBytes It’s not that Marathon killed Destiny 2 directly. But it’s the choices that have occurred that is primarily what people are upset about - a lot of people just simplify it and blame Marathon. Bungie had multiple projects in development, spreading their studio thin. Bungie directly removed important personnel from Destiny to put them on Marathon, negatively impacting a noticeable amount of stuff with Destiny, such as PVP support and investment. Bungie consistently had art problems, particularly noteworthy with Marathon. Marathon didn’t come out at its intended time, which would have been prior to ARC Raiders. ARC beating them to the punch did a severe amount of damage to what Marathon could have brought in. Before all that, Bungie decided to build a major size studio in a high-cost area. And COVID occurred, rendering that investment very poor. Bad leadership calls led to Bungie dropping several expansions from Destiny 2, not only angering people that paid for that content, but also with the unintended side effect of making the new player experience completely awful, therefore heavily discouraging bringing in new players. Which is what you need for a live-service game — new players. On top of all of that, the cycle of dropping so much cool content just to remove it after the year was over was abysmal. Had a Monument of Triumph style Portal existed before that that old content could be recycled into, even if seasonally rotating out, it would do wonders for ensuring the game always felt like it had new content. Bungie also started and promised a new Nine saga. The first major entry being cool story wise but pretty bland and awful gameplay wise. The second being a Star Wars-esque expansion in terms of lore and gameplay, which isn’t for everyone. The story was building to somewhere cool, and it was just completely dropped — even with a significant amount of content already complete and near ready to ship. What angers players the most is that the story was not left in at least a good enough state. It was just up and wrapped up quickly with lingering plot threads in case they wanted to continue, which they show no plans of doing. All that to say, while it’s not directly Marathon’s fault, it is simultaneously easy to see where the investment into Marathon and not Destiny led to Destiny falling into the abyss it is. The fact that Destiny won’t continue, and yet you see a studio like Ubisoft doubling down and creating The Division 3 is just asinine. Destiny 2 was never designed to be an infinite game. That’s a decision that must be made from the start, as it is going to always be a place of catch up if you make that decision later. All we wanted was them to invest in Destiny 3 so that they could develop and realize that intent that they tried but failed to do with Destiny 2.

• 
  JorRaptor (@Jorraptor) reported 46 minutes ago

  @SH3RIFFO @TheRealZephryss Yeah it's a big issue for sure and we are totally seeing that the feedback is helping steer Ubi back in the right direction in regards to the core values of the series. But I also think that we can't ignore the fact that AC is now more than what it once was, it means different things to different people and it had to evolve to cover bigger settings in all it's glory (including mythologies). Now ofc Odyssey made wrong descisions and went too far in the opposite direction and the recent RPGs have tried to find a middle ground with limited results. So it's very cool to see Black Flag do so well and show Ubisoft that the core identity of AC is still important. But I don't think this means we should completely abandon what an Origins, Odyssey & Valhalla did either as they speak to a different type of AC fan that likes to explore these time periods but in a bigger way while still having some of the core values that make this series special. Sure these fans came in later, but after 4 huge games they shouldn't be ignored either.

• 
  cas (@cas_iwnl) reported 46 minutes ago

  @Ubisoft Please fix rollback bug

• 
  Jessica (@itsTHR1LL) reported 49 minutes ago

  TONIGHTS UBISOFT OPTIMIZATION RANKED STATS: 5 RANDOM 100+ FPS FRAME DROPS 🔥 1 RANDOM CRASH 🥶 2 TIMES WHERE FRAMES DIDNT BOUNCE BACK TO OVER 120 AFTER A DROP 📈

• 
  Jacob Marsh (@JohnMar39804972) reported 50 minutes ago

  @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.

• 
  Zuriel (@Zurielcbx) reported 50 minutes ago

  I really REALLY hate Ubisoft, wdym I can't login in the PC I created the account???

• 
  Xofur (@Xofurorcharlton) reported 52 minutes ago

  @Ubisoft Fix siege bro that’s YOUR only good game

• 
  Jacob Marsh (@JohnMar39804972) reported 52 minutes ago

  @Ubisoft How about fixing your wildlands bug. Its unplayable. You go to menu and all 4 headgear turn to mono nv then you have to fix it all. I bet you ruined the game on purpose. Why make new content to ruin a game. Just fix it. Was my favorite game. Now you cant even play it.

• 
  Emeritus_Byte_of_Darkness (@AluCard655687) reported 54 minutes ago

  The irony is people refused to spend an extra 20$ for the game. Yet have no problem finding money to buy 2 mins footage of a three year old build of the game, off a hacker that’s a low life and scamming people, yet call Rockstar greedy and corrupt when in reality they never released a bad product, unlike ea and ubishit, or a broken *** game like Bethesdas **** that has to have a launch day patch, and weekly patches for unfinished games, all three of them do it. You’re just mad that there’s no disc and online. When ea and Ubisoft also went with no disc and there have been crickets from everyone.

• 
  Mostly Positive Reviews (@mpr_reviews) reported 56 minutes ago

  @HaanSoloD1 @AthienoR6 This has nothing to do with degradation issues. It started happening to all Ubisoft games after a windows update / microcode update. Avatar wouldnt even open, sane with SW Outlaws. Those got fixed, but the older games take forever to load in. Disabling e-cores and HT also fixes it. It's a Ubisoft launcher bug, not an Intel issue.

• 
  x0Kharnage0x (Alex) (@GeneralKharnage) reported 56 minutes ago

  @Ubisoft @UbisoftSupport Your games are too full of cheaters you do nothing about to even be playable online. People use cronus and lag switch all the time. You don't even moderate your ****. How are you even still selling games?

• 
  Nerlyk (@Nerlyk17) reported 58 minutes ago

  @ColbraSERVE @Mando2332G @SeeReax are you serious? this "what if" scenario has already happened, it’s literally what started the stop killing games movement, it was ubisoft that showed everyone they can take away a game you paid for without you having any say in it, how does no one see this as an issue!?

• 
  iampowlly (@iampowlly) reported 60 minutes ago

  @Assassins_UK Hay Ubisoft. Do you think you can have like 400 of your talented staff fix the studder and texture lag in your remastered game? I have bought it and still can not play do to the rage quit I get from it! Plaese for the love of all that is Assassins Creed please fix this. powlly (Paul) GG's.