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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (60%)
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Online Play (24%)
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Glitches (8%)
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Game Crash (6%)
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Matchmaking (2%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Online Play | |
| Nanterre |
Glitches | |
 Bengaluru |
Sign in | |
| Ahmedabad |
Sign in | |
 Düsseldorf |
Sign in | |
| Pont-Sainte-Marie |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Mankoff
(@TheMank) reported
@Ubisoft please fix your uno servers. Trying to play some 2v2 late night
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UPLYNXED 💎 Certified Diamond in TDM
(@upLYNXed) reported
UPDATE: Ubisoft has turned off the ban ticker on their end, probably server sided, so this should not be an issue anymore. However: the ban feed is annoying and clutters the kill feed, you should probably have it off anyways.
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Mateusz Pal
(@pal_mateusz) reported
@UbisoftSupport I am running game files verification daily to check if anything has changed. I've already done all steps provided on that webpage. You already have my dxdiag and msinfo files. It all seems that ubisoft doesn't care about this issue. I've bought a game that has been broken.
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OP.R6CLAN.IR.PC
(@roastamireyzed) reported
@Rainbow6Game Wtf ubisoft freezing???????? Fix freezing @UbisoftSupport @Rainbow6Game
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Lucas💚
(@lucas_miittsu) reported
@UbisoftSupport the r6 error problem is back, WHAT AWESOME UBISOFT, same type of error...
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lou ❄️ finally a Scara haver
(@tokioostar) reported
@NVIDIAGFN @Ubisoft Bro I literally couldn't play for 2 days because the queue never let me enter the game, when I'm finally"the next" it never start the game, fix your servers I was about to pay the subscription but I see that even them have to wait
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lunarprincesssss
(@LunarEmpress12) reported
@UbisoftSupport Hey, this error still occures when I try to start the game, restarts dont work, nothing works, my game just crashed in middle of ranked and I wasnt able to join back cuz it was saying that I cannot connect to ubisoft servers, I also submitted a ticket but noone replied.
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St. Nick 🎅🏼
(@Ascent_US) reported
from
Escalon, California
Fix your damn game bro, can’t stream, or be in discord while playing @rocksmithplus @Ubisoft fix ur **** ******* ridiculous
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Simi Miller/سيمي ميلر
(@Simi_Miller) reported
@Inspecter797 Only credible concern that may exist is that Mirage is developed by Bordeaux, which was a support studio that worked on one of the AC V expansions. However, that's still not a MASSIVE problem. Ubisoft Sofia was too and they turned out fine.
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Viceroy
(@Viceroy_12) reported
@AwakendAssassin No. Because I don't know enough about how these things work at that level in the industry. Funny how you have no problem asking me about the affects this can have on 3rd parties like Ubisoft. But are confused on why regulators might want to ask those same companies their thoughts
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Shane Knights
(@grim_xtatic) reported
@UbisoftSupport I still here up loading this game and it still won't logg in. Ubisoft u guys gotta help me here. This is very strange all the other just dances work so good but why is the new one not working. Please get a fix for this. People.buying this game like me and not working.
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@twimmler
(@DrakeBellew65) reported
@assassinscreed @Ubisoft How about fixing the movement on climbing. Vaulting. Jumping. Bridging gaps. Basically all movement? 15 years it's been broken. And is still the 100% number 1 worst. And most broken movement. Ever. Any game. Never fixed. No improvement.
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Elijah Stage
(@StageElijah) reported
@Rainbow6Game fix your game I literally blue screened 5 times in 4 unranked matches and got a penalty for it. Y’all wonder why no one likes Ubisoft…
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Shane Knights
(@grim_xtatic) reported
@UbisoftSupport Ubisoft I have an idea. If you guys cannot come out with a fix I will like you guys to change my region on my ubisoft account to United States please. It look like that can be the problem. So please I will like you guys to change my region to United states on account management.
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Necrotine
(@Necrotine1) reported
@MldGhost @TWTHEREDDRAGON major studios owned by xbox - Mojang: Minecraft Bethesda: Fallout + Elder scrolls Id software: Doom + Wolfeinstein Activision: Cod, spyro, crash Bandicoot, blizzard games. They even tried to buy Ubisoft and failed, if thats not buying your way to the top then idk what is.
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Evan Spenard
(@SpenardEvan) reported
@UbisoftSupport yes i am still seeing the same code. I’m on pc playing through ubisoft connect, i had it on steam before but that’s when the issue started so i deleted it from steam and downloaded it on connect and had the same issue
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Shane Knights
(@grim_xtatic) reported
@UbisoftSupport Nothing is wrong with my network. I can play just dance 2022 just fine. And all other games. Only just dance 2023 not starting. That to me is an application ubisoft error. My internet is perfectly fine. I sent the pictures of the speed test on my ps5 above
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muzyㇰ
(@muzyvlr) reported
@UbisoftSupport yesterday I went to link my Playstation account with Ubisoft on the PC but it appeared that it was giving an error and then I realized that I was automatically logged into another account. I linked my account, but my PS4 items have not arrived. Need help
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BiackEye
(@BIackEyeSMITE) reported
@SoloOrTroll Haven't seen Avatar, so can't comment on that But saying Elden Ring is "overhyped, boring, and made to appeal to the masses" and the ubisoft comment is an insane take imo Optimization for PC/menu issues is fair criticism but that doesn't take away at all from the actual game
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Onur Gündoğdu
(@OnurGnd179) reported
@UbisoftSupport Could you briefly explain why Ubisoft+ is not available in Turkey, whereas the countries such as Afghanistan, Turkmenistan are among the eligible countries. These countries have really few potential users in amount, however the service is available for them.
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Cody Larussa
(@crl32297) reported
@Ubisoft You gotta fix those AI vikings in valhalla ive been rushing through river raids and they just keep staring off into space and get killed its annoying 1 of 5 for the valhalla experience
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Tasneem
(@tazneem_hinnawi) reported
@UbisoftSupport changed my phone number and wanted to update it on my Ubisoft account, but it’s listed as suspicious? I can’t play ranked now… how do I fix this?
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Nautical Kraken
(@Nivsick) reported
like let's be real the PC isnt genuinely comparable to any other platform due to its infinite age so if we have to force the same rules then PC ******* sucks. Steam EGS, Uplay, Origin, the million game-specific launchers, GFWL, Gamespy, anticheat, denuvo, all the broken ports.
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FN ruined there game
(@jordan63473063) reported
@UbisoftSupport Ubisoft pls fix your game when I go to leave a ranked match it says 60 minutes but it bans me for 2 days pls fix that issue it’s really annoying
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Dat Boi
(@DatBoi07355565) reported
@Ubisoft. Please fix your game on console I've randomly lagged out a few times and everytime it won't let me join back so I get daily bans
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Andres Watanabe
(@andres_watanabe) reported
@UbisoftSupport Hey Ubisoft, I can’t play with my PC friends because when I invite them through ubisoft connect it appears “Sorry, it seems this player can't join a party on your current platform.” Please Fix this Asap as it’s been several days
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thekweks
(@iamthekweks) reported
@UbisoftSupport Playing on Switch. It constantly says error connecting, even though I have connected my Ubisoft account and linked to my Switch. It just doesn't work and I can't play the game 😔
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Shane Knights
(@grim_xtatic) reported
@justdancegame @studioshowoff Come on ubisoft can u guys reply to me please. I wasted my money and the game not working I cannot get it its telling .e erro and no account connected. I own all the rest just dances and they work fine
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Astrid Nebula
(@AstridNebula) reported
At this point Ubisoft. Just take console siege offline. To many keyboard and mouse/Chronus/Xim users. You need to fix this.
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muzyㇰ
(@muzyvlr) reported
@UbisoftSupport yesterday I went to link my Playstation account with Ubisoft on the PC but it appeared that it was giving an error and then I realized that I was automatically logged into another account. I linked my account, but my non-PS4 items haven't arrived. Need help