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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (60%)
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Online Play (20%)
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Glitches (11%)
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Game Crash (5%)
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Matchmaking (4%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Glitches | |
 Madrid |
Sign in | |
 Fulham |
Sign in | |
 Delhi |
Sign in | |
 Magdeburg |
Online Play | |
| Liverpool |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ZeroTwoR6
(@ZeroTwoR6_) reported
@Ubisoft Fix your match cancelling. You can cancel mid game and it’s annoying one of them die and they just cancel. fix it. or im uninstalling. RT if you agree
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Cory Simms
(@TourettesTS) reported
@assassinscreed @Ubisoft @SarahSchachner How about fix the fabric bug so I can finally platnium the game.
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Salsasharkjr 🇺🇲
(@salsasharkjr) reported
I had come to terms to Ubisoft regarding their spotty past, and I was fine reminiscing with old AC games and Breakpoint, as broken as it is, but this RE crossover with Division 2, only accessible to DLC owners? Scummy as hell, not even mentioning the grind
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Felix 🥲☃️
(@feliex__) reported
@JoseAvilaTa @_XboxNews Well but you mentioned open worlds.. And I don’t need another Assassin‘s Creed, Odyssey was just too much for me. But as there as rumours about another service coming to gamepass one day, maybe it’s Ubisoft+ with AC and Ghost Recon.
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weaseman
(@weaseman2) reported
Finished AC Valhalla. Cleared the whole friggin map. Put 200 plus hrs into this game and no Completionist trophy. @Ubisoft what gives here. Its the last trophy I need for Platinum. This sucks big time. Valhalla is plagued with bugs and problems with quests and trophies.
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ＣＲＡＺＹ
(@_CRAZY_X0) reported
@assassinscreed @Ubisoft @SarahSchachner We need fabric !!! I have been suffering from this problem for more than two months and I cannot get the fabric !!!
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ShiroAF 💜
(@ShiroAF2) reported
@OSbigboss4727 @Rainbow6Game R6 and Ubisoft can’t fix that sadly, as much as I wish it were that way That’s a problem for the respective console companies whether that be Sony or Microsoft All that R6 can do it ban people who do it, but they can’t prevent it
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𝐌ert
(@mmy_f1) reported
@UbisoftSupport I am getting error code 2-0x00019008 at Rainbow 6 whenever i try to play any online match. Support page does not help at all. Ubisoft connect username: todesengel22 pls help
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Cor_Negron
(@Cor_NF0167) reported
@watchdogsgame @Ubisoft Can you fix the Piece of Resistance trophy! I have all pastes ups done, all the designs and it even says 'paste ups complete' yet no trophy
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JuicyPolarBear
(@JuicyPolarBear) reported
@watchdogsgame Ubisoft could you please optimise this game better regarding loading times. I'm on Xbox series x and it took 2mins to load. Not a big issue but regarding its next gen it should really be improved. Thanks.
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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Rich
(@RichTheClutch) reported
@Ubisoft @UbisoftSupport help me tf out this is annoying playing r6 solo queing and im doing so damn good just to get ddosed and get penalized like please fix yalls anti cheat or making near to where you can pull peoples ip and kick if there trying to kick someone
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Tony Miller
(@OkieTony34) reported
@ztlaidlaw @ClickClank9 But those are additions to the base subscription and would be the same on any other service. You have to have Ubisoft+ to play those games on Stadia unless you buy them individually so Luna is still less expensive at it's base than the others.
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RagerHarty
(@RagerHarty) reported
@Ubisoft @Rainbow6Game fix your servers and matchmaking systems
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ZEPHYR
(@Zephyr_ig) reported
@Ubisoft @Rainbow6Game Make an exception for people who's pc's crash become i don't like getting banned
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LMT Multimedia Entertainment
(@LmtMultimedia) reported
@watchdogsgame You guys need to chill. If they released the online tomorrow and it had so many issues you people would complain why they released so early. This is is ubisoft, not project CD
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CoalaTV 🎮
(@coalabr14) reported
@Chris25551 @Ubisoft I am surprised you can’t fix the game Chris.. it’s the minimum you could do.. sigh.
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DrWickk
(@DrWickk) reported
@TheDivisionGame fix the crashes you just spend 5 hours maintaining Jesus. @Ubisoft
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Philosophy
(@philip_muskett) reported
@Josh_Sherlock23 @TheDivisionGame @Ubisoft It should be in with your shirts and pants in your apparel. I had the same issue. Kept checking the stash, but its automatically in with your other collected clothes. It doesn't even have the "new" icon.
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x-x
(@RaccR6s) reported
@Akhaa_com People not listening, throwing, headshots not working because ubisoft doesnt care about custom games servers.
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Gen
(@Geneevee) reported
@blessedtopeace @assassinscreed @Ubisoft There have been numerous patches and hotfixes. Make sure you have those installed. Keep an eye on their known-issue list and wait for an update regarding the list.
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𝙊𝙠 𝘼𝙣𝙙 🤫
(@okandokand) reported
@Ubisoft @TheCrewGame Damn no one cares, your products are garbage you make bad games and you have the worst customer support in the service even EA can make a good game every once in awhile but you guys, huh, you barely try.
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spooky
(@chriseverest2) reported
@Ubisoft Hi ubisoft the Resident Evil apparel Event is not working for me and my friend it said for the stars project that you get the backpack trophy we got that but we don't have the apparel item ? Do you know if there and problems please ?
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Murni cub
(@CubMurni) reported
@Ubisoft I am having a problem with ac valhalla. It will bot let me continue with a mission either though I am stood right next to the person please help
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Luc Burggraf
(@DudeLuc) reported
@Ubisoft @TheCrewGame I only follow to tell Ubi how bad their customer service are
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ΛUXRΛNΞ
(@AuxRane) reported
.@Ubisoft, @UbisoftSupport we haven’t heard a response from you - neither here nor in the 1 year old thread of this issue being reported. Actions need to be taken from your end to rectify this.
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Zach Laidlaw
(@ztlaidlaw) reported
@OkieTony34 @ClickClank9 I'd argue that the base sub is lacking in content right now (almost making Ubisoft+ a necessity), and the price is likely to go up once the service launches. If you're good with base, though, power to you.
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Taylor Pechter
(@TheInspecter) reported
@AquamAnder Yeah. I feel the problem with AC post Ezio is that Ubisoft was just trying to recapture lightning in a bottle and it only really worked out once with Black Flag. Origins was a fantastic refresh. I wasn't that big into Odyssey though.
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CreagerStefan
(@creagerstefan) reported
@Ubisoft How is account pulling still an issue????
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dragslayer
(@darylchinyuhao) reported
@Rainbow6Game @Ubisoft Can't even participate because twitch drops are broken and I can't activate my account and can't get drops even tho ubisoft support said my accounts were linked properly seriously how can u **** up so bad.