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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (77%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (3%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Embu |
Sign in | |
 Paris |
Sign in | |
 Phoenix |
Sign in | |
 Dronfield |
Sign in | |
| Austin |
Sign in | |
| Duluth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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IX lixm
(@IxLixm) reported
I’m qued as a four and my teammate gets put into a game but we don’t ?? @Ubisoft @UbisoftSupport @Ubisoft_UK fix ur matchmaking now ?
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William Rogers
(@solidus198306) reported
@UbisoftSupport I am able to connect but it's booting me back out after a few minutes then it's spam the space key on the title screen where I am getting Bravo-04 which is a Ubisoft server end error. It's frustrating as I am just managing to get half way through Roosevelt Island then getting
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Raheim Grant
(@RaheimGrant3) reported
@UbisoftANZ And I’ve clocked in over 150 hours so far . This is game breaking please fix Ubisoft support .I’ve found out this has been going on since November need a fix is all I’m saying .
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Mark Lawson 🏴🇪🇺 Wear a Mask
(@Born2beSlicker) reported
(Via Digital Foundry) I wonder why Ubisoft games specifically seem to be struggling on PS5 compared to Xbox in back compat: AC Syndicate: Graphics glitches TD2: Slower loading and effects disabled (not fix) GRBP: 1440p/30 or 1080p/60 vs 4K/30 or 1440p/60 How did For Honor do?
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simito97
(@simito97) reported
@SchmidtTimes rayman and crash bandicoot are the only ones that are really overdue to join smash already. both of them put their respective companies (ubisoft and naughty dog) on the map and made them popular in the first place.
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Cannot yeet, will not yeet
(@Dinoracha) reported
Ubisoft/support has 'addressed' a number of PC players not able to run Division 2 for longer than 5 minutes by completely ignoring user reports and crash logs and forwarding them to a generic catch-all article that covers issues unrelated. Mint.
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pleb.
(@xSQRE) reported
good lord, is your QA team underpaid or nonexistent? stop releasing damn near broken titles, @Ubisoft.
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Zach Souza
(@planet_zing) reported
@Ubisoft Unfortunately this update does not seem to tackle the issues that pushed myself, a player with over 1500+ hours on PC/PS4, away from this game last year
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Ink
(@Inkaduwu) reported
@ForHonorGame why am I getting disconnected after I’m about to win nearly every other match??? Fix this please. People are literally DDosing your servers... @Ubisoft @UbisoftSupport
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Tyrone G. 🪱
(@_GeorgeJrG) reported
@Rainbow6Game Do you guys have any ideas why I keep getting an error with the Ubisoft connect saying they can’t get the data from the game? On the talk that is
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Bob
(@Bob65792701) reported
@Ubisoft fix your ******* servers on r6. I’m getting banned and losing mmr for no reason
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Shadowking58 #RaymanForSmash #PhoenixForSmash
(@mariofan48) reported
@minus169 @Master0fHyrule Honestly, I love Crash, I grew up with his games just as much as I have with Rayman games. But I just, have no desire to see Crash in Smash, at least, not when Rayman is literally SO CLOSE to being on the roster because of the relationship between Nintendo and Ubisoft.
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Almighty😈
(@Almighty183) reported
@Ubisoft Want to fix your **** siege servers. Tired of getting kicked from ranked matches.
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X'Flo
(@X_Flo_Official) reported
@Ubisoft @SindyJ_B @assassinscreed Why your chat support service is not working all the time ?!
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Honest Bish
(@BishBlyat) reported
Ubisoft fix the Prince of Persia Sands of Time Remake! We won't buy it if you don't! Fix the PS3 like graphics! #FixPopRemake #PrinceOfPersiaRemake #RemakeTheRemake
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Martín van Cauwlaert 🐍
(@martinvc78) reported
@UbisoftSupport I had 400 upoints to spend. I was not able to use them because a problem with the connect platform. Now you have removed all the rewards for most of the games. You can not imagine what a year I wish you Ubisoft...
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kacpdwsniper
(@kacpdwsniper) reported
hey @UbisoftSupport is uplay having issues? people that i'm in a discord call with that i know are on siege arent showing up as online, and i'm not showing up as online for them either.
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sdbart
(@rockarena6) reported
@Ubisoft @LucasfilmGames Can you guys maybe fix the bug in Assassins Creed Valhalla first? The Walls and Shadows bug. It’s only been 3 months or so since this bug was reported for the first time.
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40 Chicago's of Lent
(@chicagoschuller) reported
@TheDesertHobo @Ubisoft Hold on let me try something really quickly... Okay Google... login to my Ubisoft account
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SiDtheVicious 🇨🇦
(@sidtheviciousyt) reported
@Brainworm_Joy @humble The problem is that HB, in the past, has offered keys to Blizzard and Uplay services in their bundles, as well as having put Epic keys in regular bundles recently. Given that they also sell Epic store games, and Control standard edition is dirt cheap on sale, it's hard to say.
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Joker 008
(@Jo_ker_00_8) reported
But then I don't want to meet people who are ranked platinum 1 or higher. So please Ubisoft fix your matchmaking.
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Glock💂🏿♂️
(@GlockR6) reported
@Ubisoft fix the killcam!!!!!!!!
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MoldyNugget
(@FunRageDie) reported
@GameSpot ubisoft to cut it the hell out with its pointless mircotransations in single player games, maybe also try to get ubisoft to stop with over using live service and maybe just maybe will make it so ubisoft release there games in a better state
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Tobias
(@Tobias_R__) reported
@Shadow__Chiken @crack_bandicoot @ShinCresei Ubisoft’s problem is consistency. They can’t make consistently good games for the life of them, likely due to the huge disparity in the quality of their studios.. Montreal studio>>>>
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Harley Manton
(@manton_harley) reported
@Ubisoft there’s a bug where my controller disconnects and I get stuck on the reconnect controller screen and I have to reset my game in order to fix it
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Rick
(@ricard_1st) reported
@TheDivisionGame @Thylander @Ubisoft There's not a single time you login that your game doesn't have a different bug, now ammo boxes are also broken, I have 50 rounds in my AR and the box won't give me no more smfh, and you want ppl to buy your ****...**** YOU
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Charles Tonchew
(@realbillyzabka) reported
Sorry, but Ubisoft and EA have managed to do this with zero issues. This is just Activision being greedy (as usual).
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BitcoinFriends
(@BitCoinFriends) reported
@Ubisoft @michaelhedegard I got same problem. What section do I pick in support? There is no section for price change.
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Guess Who?
(@MechaTogekiss) reported
@PixlPixel @HatokTalk Yes, the only first paty game to receive a permanet price drop is Mario + Rabbids: Kingdom Battle. And that was published by Ubisoft Internationally. I hate the company but a broken clock is right twice a day. And maybe Nintendo should listen to the broken clock
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Joker 008
(@Jo_ker_00_8) reported
But then I don't want to meet people who are ranked platinum 1 or higher. So please Ubisoft fix your matchmaking.