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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (53%)
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Online Play (31%)
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Game Crash (7%)
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Glitches (4%)
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Matchmaking (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Béziers |
Online Play | |
 Ibbenbüren |
Online Play | |
| Seclin |
Sign in | |
 Békéscsaba |
Sign in | |
 Tacoma |
Online Play | |
| Homestead |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Saul Tink
(@Saul_Tink) reported
@UbisoftSupport soooo is there a fix on the way for Ubisoft Connect consistently failing to sync (at least with R6S), then logging us out due to "inactivity" immediately after? It is becoming annoying at this point.
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zykrahh
(@zykrahh) reported
@Chrisbarnett_91 @Phoenix83_ @Rainbow6Game Your slow because MNK XEN macros strike packs and all are the type of cheats that Ubisoft has no care for the dossing is a problem anymore due to the battle eye for IP packet tracking
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EMTraccoon
(@EmTraccoon) reported
@Ubisoft How about you just fix the sound and stop error coding like come on I have lost multiple ranked matches bc teammates get kicked at random like wow new op to bad you can't play the game
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DizChriz
(@DizChriz) reported
from
West Springfield, Massachusetts
@Rainbow6Game Finally! They are doing something. I actually think I was the first to say something of this issue. And Ubisoft was really good with guiding me and telling me they would fix the issue quicker than last season.
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Hydra
(@HydraR6_) reported
@MyyneR6s Try turning off your uplay thing when your game opens up i had same issue 2 seasons ago and its worked for me
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RJ Black
(@rj_black94) reported
Hey @Ubisoft @UbisoftConnect @UbisoftSupport just spent 3 months earning division 1 shields to redeem for division 2 rewards. Those rewards are nowhere to be found. Fix my rewards please. I didnt do all that hard challenges for nothing
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Stahnd
(@CrouchSpamz) reported
@UbisoftSupport My game crashed in the first round of a ranked game I have had an error for six hours now I have uninstalled it twice I play on Xbox series X this is getting ridiculous @Ubisoft
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Tyler Radke
(@TylerRadke10) reported
@UbisoftSupport I'm trying to login on my PC and it's an absolute nightmare. Every time I login, it says "A ubisoft service is currently unavailable." I have tried EVERYTHING on your support website to fix this. Now it's locking me out of my account for too many login attempts.
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Jack
(@Jack19514498) reported
@UbisoftSupport hey guys and gals at ubisoft, ive invited two friends via the referral page linked and played more than 10 games with both and no rewards are unlocking. i meet all the requirements as did they as they have not played the new season and were returning players. how do i fix this?
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Arashi🌩 | Erebus
(@Arashitwits) reported
@StealthR6S Don't think it's ddos, pretty sure it's just ubisoft potato servers.
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Necc
(@Necc_Neck) reported
@ThatMaryIsASpy Straight facts Ubisoft need to fix that heh
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karvxu
(@karvxu) reported
@Ubisoft fix ur bans and connection issues!
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vokl
(@tired_volk) reported
mcdonalds having to leave, ubisoft REFUSING to sell their ****** games, payment processors denying service - all of these are so inconsequential to actually doing anything. this country's economy isn't held by selling us cyberpunk 2077 or letting us listen to spotify.
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Zach Gonzalez
(@Zachgonz_) reported
@UbisoftSupport My friends and I were all on PC, they had similar issues. I've never had crashing issues with any games, including other Ubisoft games, so I'm pretty confused
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Julian Q
(@jquintanilla) reported
@Ubisoft needs to fix @UbisoftConnect. There is no reason why the in game Connect overlay should cause frame drops and stuttering that make their games completely unplayable. This has been a known issue for over 18 months at this point. Totally unacceptable.
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MIKE
(@Crazy_MikeY4Y) reported
@UbisoftSupport What I'm gonna say here is for ubisoft because I cant contact them through the website becuase it says I need to be logged in BUT I AM LOGGED IN so I have a bug in my ubisoft account that after I play a game it logs me out of the account and I have to re-login how
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Ghosts2s
(@CG_21576661) reported
@Ubisoft in r6 my bullets ate not registering plz fix the bug
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SunBroArt
(@SunBroArt) reported
@Ubisoft Uno is broken! FIX IT
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ElCarlitos
(@ElCarlitosssss1) reported
@UbisoftSupport @Rainbow6Game Also another error of r6 on Xbox is that if you get into the Ubisoft Connect app and get into the game again, it takes you out and you have to start it again.
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R6S Junkies
(@JunkiesR6s) reported
Update: Ubisoft will be releasing the console audio fix next week. More details about the timing will be shared later.
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Alex
(@AlexHod88486838) reported
@Ubisoft sort your ******* game out. Disconnected for no reason on match point. Just to disconnect and lose the mmr and get the sanction anyway.
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Don Vaci
(@don_vaci) reported
@Braylens122 @UbisoftSupport Same here, I just get error after 7 secs. I activated a 7 day booster three days ago and I still cant play! I hope Ubisoft compensate everyone affected!
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343w3 rw3rw3rw
(@343w3) reported
@Rainbow6Game @Ubisoft @UbisoftSupport i have been getting the error code 2-0x0000D00C i have messaged support an havent gotten a response i have used boosts that have been wasted. very fun game
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n
(@nocsterr) reported
@NVIDIAGFN @assassinscreed i would if it let me login to my ubisoft account
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Kasardas
(@Kasardas) reported
@Ubisoft bring back custom pf. AND FIX THAT DAMN GAME
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voqxnn
(@voqxnn) reported
fix your **** game ubisoft how are you letting poor *** server hitters making 2$ a game hit the servers
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Ali Hassan
(@alihassan5800) reported
@Saul_Tink @UbisoftSupport The temp fix was told on your stream. The perma fix is on ubisoft (in case they read your tweet) :3
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TheHYBIRD
(@TheHYBIRD) reported
Ok... FINALLY got Roller Champions working after two days of it constantly kicking me out. For anybody who has similar issues. Try completely closing Ubisoft Connect and try opening the game again. Worse case restart PC. NOT happy that I most likely won't finish Season Pass tho
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ana056
(@ana0561) reported
@UbisoftSupport Hey Ubi please look into the Anno 1800 download server on PC from Ubisoft connect. Its not working. I tried on 3 different systems already.
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Jayden
(@Ghost_7125) reported
@Ubisoft please fix that audio bug in deathmatch its unplayable been in the game for so long and you still haven't sorted it fix your game ubi