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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (55%)
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Online Play (31%)
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Glitches (6%)
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Game Crash (6%)
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Matchmaking (1%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wiesbaden |
Game Crash | |
 Strelcha |
Online Play | |
 San Leandro |
Sign in | |
 Kyosai |
Sign in | |
 Brampton |
Game Crash | |
| Göppingen |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Davies
(@Davies738) reported
@Ubisoft @UbisoftSupport @assassinscreed the new Ostara update is causing issues on my Xbox one X. Every time I get into the brawl fights it crashes my game after a few minutes.
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Husky
(@HQSKY_R6) reported
Ubisoft, you need to fix your ******* game. How can it be that randomly mid ranked game, your game crashes and your not able to join back to your ranked game, because it will keep on crashing? This new season is ridiculous...
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Rat
(@Goatatouille) reported
😠 Ubisoft FIX Siege cuz now there’s another cancel glitch LIKE WTF been 6 years and nothing improved every year same 💩
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John Byrne
(@JohnJJByrne) reported
@Ubisoft @UbisoftSupport @Rainbow6Game The new update has literally broken my game.... I can't connect to the servers and when I eventaully do, I can't do anything ingame because I get inifinite loading screens followed by the servers not connecting again. Can you help me?
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LittleBeech
(@LittleBeechgame) reported
Must say, Ubisoft Connect is great. Currently, my main problem is that Splinter Cell Double Agent just barely works which isn't great for a subscription service. @Ubisoft reckon there may ever be any fixes?
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Jeremy M
(@JeremyM88012469) reported
@Ubisoft @assassinscreed What’s the crash rate for this? I’m on my 3rd within an hr.Can’t access the Egg hunt because the game crashed while trying to play it. Both PS4 & game is up to date, I’ve already sent my info & issues to the support team. I wonder who has the most crashes with this event so far?
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David Lowery
(@DavidLo30117081) reported
This AC Valhalla festival is **** keeps on making the game freeze. Just another Ubisoft bullshit glitch 😒
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LittleBrother
(@KatayokuVTenshi) reported
@Ubisoft @UbisoftSupport #RainbowSixSiege Are you going to fix the game and the bugs (Crashes mostly) I have not played one single game because of crashes since the last update. Not one. Please do something ubisoft.
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Euphoria
(@xddxdxdxdfdx) reported
@Wei2Yue @GoodMorniiing I WANT TO LINK MY UPLAY AND TWITCH ACCOUNT BUT IT SAYS: AN ERROR HAS OCCURRED WHILE ENABLING REWARDS PLEASE CONTACT CUSTOMER SUPPORT. I ALREADY CONTACTED THE CUSTOMER SUPPORT MULTIPLE TIMES. ALL HE SAID WAS A SORRY. can you guys do something please?👀👀👀👀👀👀👀👀👀👀👀👀👀👀👀
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Alexander Rojas
(@Alex70633292) reported
@Ubisoft Ubisoft pleasssse fix the recoil!! I beg you
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Vincenzo Fabiano
(@faber_vins) reported
@Ubisoft @assassinscreed Crash, crash, crash.
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Dutch
(@A_ARoth) reported
@Thomas_M4rs @AndroidPolice The service is for people who already own games on steam, ubisoft store, or epic store. If you don't own the game and you want to play it via geforce now then you need to purchase it on its corresponding store.
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James
(@Sir_x_Wolfie) reported
Yet another crash. @Ubisoft fix this please it’s making the game in general unplayable
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ひ
(@imJentiq) reported
@Trehm_ i wish ubisoft would fix it so i can stop getting one 😩
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BaasheD
(@BaasheD_R6) reported
Ubisoft making some good changes in the T1 scene, now take care of your damn game and fix essential mechanics like recoil, opening softwalls etc. and actually fight hard against cheaters, imagine the growth this game could have... even the new skins coming in are bangers again!
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BaSicBias
(@Nick_White_AOS) reported
YO @Ubisoft FIX YOUR ******* GAME, ON PS4 AC VALHALLA KEEPS CRASHING LIKELY CAUSE OF THIS NEW FESTIVAL THAT IM TRYING TO PARTICIPATE IN BUT CANT! #ubisoft #ACValhalla
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alanblaze7
(@purpleblaze93) reported
@halo_smyth @Ubisoft @UbisoftSupport Same bug happened to me but they took away all of my berserker gear that I got by purchasing the ultimate edition of the game. Just re-load to a past save, this seems to fix the problem
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Euphoria
(@xddxdxdxdfdx) reported
@Wei2Yue I WANT TO LINK MY UPLAY AND TWITCH ACCOUNT BUT IT SAYS: AN ERROR HAS OCCURRED WHILE ENABLING REWARDS PLEASE CONTACT CUSTOMER SUPPORT. I ALREADY CONTACTED THE CUSTOMER SUPPORT MULTIPLE TIMES. ALL HE SAID WAS A SORRY. can you guys do something please?👀👀👀👀👀👀👀👀👀👀👀👀👀👀👀
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Miss Rizzy
(@rizyukaizen) reported
@Ubisoft @WeWbt014 @assassinscreed If only it just didnt random crash close on PC so often it would be ever better.
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Тимофей Тарасов
(@Shmabelok) reported
@Ubisoft @assassinscreed fix AC keys .Game not launch !
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aaaa
(@voxylll) reported
@Rainbow6Game Dear Ubisoft, I have only played 13 matches this season, and my mmr change is only 35-40. Isn't it supposed to be 90-100? Can you fix this for me please, thanks.
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Klicman__
(@C4I19) reported
Ubisoft fix R6 pls
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The_Mike
(@The_Mike) reported
@Ubisoft @UbisoftSupport @assassinscreed do you people ever fix anything?Now the game freezes when walking around camp,the flatfish are bouncing on top of the water & so are the riverboat people, my Mari lwyd mask gone & now froze on the 9th round fist fight at the festival #xbox
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AO Luc1f3r
(@AoLuc1f3r) reported
@Plertoo Not only that alot of ppl including me are having trouble connecting to servers and are missing ops ubisoft always ***** things up are the going to fix this recoil ****?
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Jose
(@Jose91396819) reported
@Ubisoft please sort the mouse and keyboard problem on console just lost placements because of it
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Herbie "Sh4ttered" Harris 🇬🇧
(@Sh4tteredAF) reported
from
Hertfordshire, England
@TennesseeJackie Ubisoft did it, they finally fixed the viewership problem!
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Texzll
(@Texzll_R6) reported
@Ubisoft are you guys going to address the issues with sever lag or are we just gonna let this game die??
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SHARK ANTHONY 🦈
(@SharkAnth0ny) reported
Looking to join or build a PC stack for this Ranked season (once Ubisoft drops a patch to fix all the bugs) I’ve got a 1.2 W/L & 1.2 K/D, I can play every operator in the game proficiently. I play Flex & IGL but I’m really just a fragger in disguise LOL #RainbowSixSiege
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Big Shampo 🇷🇺
(@goatShvmpo) reported
@Ubisoft fix ur ******* ****** buggy game u *********
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The Ones Who Came Before 🎮 Ostara Festival🌷
(@ACFirstCiv) reported
@daddyEivor @assassinscreed @Ubisoft This is a glitch. You have until April 8th