Ubisoft Connect status: server issues and outage reports
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (70%)
- Online Play (14%)
- Glitches (11%)
- Matchmaking (3%)
- Game Crash (2%)
- Hacking / Cheating (0%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Online Play | 1 day ago |
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Sign in | 3 days ago |
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Sign in | 3 days ago |
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Sign in | 3 days ago |
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Sign in | 3 days ago |
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Sign in | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Kashan Ahmad (@thekayshawn) reported@MADkurious Microtransactions in a live service game makes sense, of course the company has to make money, but the tactics used should be pro-consumer, Helldivers 2 is a great example. Microtransactions in a single player game that should be playable offline? Okay Ubisoft that's enough.
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TheBeardedBatman (@BeardedBatman2) reported@Ubisoft I truly appreciate the fact that you Resynced Black Flag But you couldn’t fix the parry glitch or double assassination glitch????
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Mostly Positive Reviews (@mpr_reviews) reported@RavenMentore @Bengieeeeeee I think many thought I meant that Ubisoft should be free of criticism in any form, when I basically said a lot of the hate is fabricated. Yesterday the Ubi servers went down, meaning people couldnt play their SP game. That is unacceptable. I've seen a few posts about progression breaking bugs. That is also unacceptable. What I meant in my original post is that people are digging extremely deep to find fault, like complaining that a character's chin position is not conveying his mistrust enough in a cutscene, or that boobs are no longer visible on a certain ship figurehead, and posts where people purposely set the graphics to low and show how much better older games look. Those are the viral posts I'm talking about. Valid issues and concerns need to be addressed.
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MuthaFknZeus (@CAnativedude) reported@Mac_Laven @drillinlooks @bordeauxyoutube No one's saying they aren't profiting from the situation. The W is getting them to leave our single player modes alone. They weren't removing MUT when that makes them billions. They could've easily said let them eat cake like Ubisoft is doing with Black Flag remake MTX issues
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Tex Mex (@TexMex20233) reported@danjohnson505 @chrishappens91 @Wario64 Price doesn't mean ****. All ubisoft games gor for less a quarter of their original price and yet they are still in business... you watch people reviews to see if games are worth it and if the gameplay is good. This game has a problem with the story and controls.
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Nicolas Elias Salgado Florez (@NFlorez47640) reported@Ubisoft @UbisoftSupport I've been trying to create an account for 3 days now, but I keep getting an error message.
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✨The Dark Tyrant✨ (@TheDarkTyrant96) reportedIt’s important to fight back. Especially when companies like Ubisoft purposefully slow down your games so you want to buy boosters or play into people’s gambling habits and ****. It IS a problem, saying “just don’t buy it” isn’t a good argument.
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Илья Каратээв (@IlKarateev) reported@BryanTheWolf90 @AllanV3667 No. Ubisoft makes their games with an idea to bring frustration to the player, so tgey would purchase a dlc. You can absolutely wuth 0 problem to get through an re game with 0 dlc perchesed, because they are indeed optional
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Christian (@FIRChristian) reported@UbisoftSupport Fix: Don't use a VPN. I guess it interfered with the 'connection' to the Ubisoft servers and would kick me offline, therefore "crashing" the game.
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Hareesh (@hareeshra5) reported@Ubisoft @UbisoftSupport Please fix the ubisoft connect app right now. I was playing @assassinscreed Black Flag resynced and it force closed my game and is displaying Error dolphin-028.
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XO S Play ~ (@XO_SPlay) reported@Pirat_Nation Classic Ubisoft. They spent years completely rebuilding Black Flag from scratch just to let a launcher crash the entire launch week
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CamCam (@Cam_Cam1597) reported@Cheyenesku @AngryJoeShow Problem is more so that Ubisoft has always struggled to make meaningful or interesting side content, even more so in the far cry games. I’m not opposed to it in concept but I do think you shouldn’t be punished for exploring either, that’s usually the best part of far cry
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MasterBismuth (@MasterBismuth) reported@Dong_Quixote1 Yeah, that seems highly probable. Just gonna have to make a habit of restarting the game periodically. Best you're gonna get. I do that with Forever Winter and Helldivers 2 because the errors only compound over time. It's Ubisoft. Not giving them the benefit of the doubt.
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IV (@iv_sal1) reported@DoorJacque3701 @Ubisoft @assassinscreed I just closed ubi connect from task manager and it fixed it self. I have to admit I was over exaggerating here a bit but this reminded me of a problem that was a pain in the *** to deal with so I got mad lol
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Eyaso (@Ees7925) reported@Icehelmet @TheHiddenOneAC Reusing assets is not an issue what is an issue however is going from high quality mocap cut scenes to the generic robotic poses and facial expressions, it’s a huge drop in quality in comparison to something Ubisoft got right In 2009 and it definitely stands out in this remake
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Milan (@milanvr0092) reported@Rainbow6Game Buh buh buh we are @Ubisoft @Rainbow6Game we will fix the game next season better match making stfu nothing is ******* fixed matchmaking is still ******!
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Lost Faith in Humanity (@lost_faithin) reported@Kris2K5 @Ordovick @MichaelDoesLife yes ubisoft known for giving have a **** about the consumer, and this is not a non issue
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joe randone (@joe_randone) reported@Ubisoft TOO MUCH ******* RAIN….FIX THAT ****
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Amine to you 🇵🇸 (@aminomontana) reported@AlexHaye5 @Ubisoft @UbisoftSupport Try to diseable the CPU Hyper-Threading on the BIOS paramètres, I think I fix the same issue
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Jonathon Wright (@JonathonWr27849) reported@JosephFox_088 Do not have an SSD? I installed initially on HDD, thought it was no issue.. this was the first major bug I found, and it got more gamebreaking from there. SSD install has resolved all issues. Ubisoft is the worst at SSD required games. Monster Hunter and Death Stranding ran great
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DemonLord (@DEMON_L0RD666) reported@Ubisoft @UbisoftSupport @Rainbow6Game Your Matchmaking is Super F'ed up. How Am I in a Silver lobby in solo Queue is going against a 5 stack of Emerald & Platinum players. And don't give me the BD of "your skill is your rank". Fix the game for ffs.
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Spycey.R6 (@Spycey05) reported@Ubisoft gets a cheater problem on siege and decides to penalize players for trying to avoid playing them?? make it make sens please
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leonardo luiz lima (@leonardoluizli1) reported@haderax1 Wasnt the main problem how obsenely bugged was at launch which is what unfortunately became the quality check standart of Ubisoft and it didnt really improved from there? But did they patch most of the bugs afterwards?
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Horus Lupercal (@XVIthPrimarch) reported@CommanderFemUnc The game is pretty good so far, in some parts even better than the original. The main complaints are about frame rate issues on PC but Ubisoft already said that they have a hotfix for that coming up soon
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Mr Quig (@wereisEldenring) reported@AtlsShrugd @Ubisoft Yeah, I was gonna get the game but money is kind of tight right now, but I ended up getting Black ops one in Black ops two on PS five and oh man I hope they fix the matchmaking with the lobbies and all that
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Quinton Fenske (@Quintonleo) reportedUnity was so bad at launch that Ubisoft offered a free game for those of us who pre-ordered it. I got Far Cry 4, which came out a week later. So the game was so bad and so broken that they let me have a newer game for free while I waited for Unity to be playable. I know people give Ubi a lot of crap and it is justified in some areas, but I'll always respect them for doing that.
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Rob (@HiddenWumpus) reported@Ubisoft Your game is ******* broken. I cannot sail the Jackdaw, totally soft locked my game. I try to load onto the boat and I get forever loading screen. Incredibly pissed off rn. I want a refund
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Kat | PK Droid | NINTH JEDI SUMMER 🟢 (@StarWarsKitti) reported@NathanWelke I have never had the graphical errors I've been having in this game it's so bad 😭 like I can run Survivor on high/ultra high settings but I've got everything in Outlaws set to low and I'm still having insane screen tearing and skybox issues I hate Ubisoft so much 😭😭
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Strökedinger's Fap (@junkiewrangler) reportedUbisoft is actually gonna make me cry cus wdym i disconnect the round after i ace
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Iván Marcelo (@ivanroman999) reported@haderax1 Game was good, not great. But the disastrous launch just uncovered the problems at Ubisoft, they wanted to be an annual franchise so bad, they didn't even finish their games properly. And the unbelievable thing is that they didn't learn anything about that mistake