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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
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Sign in (78%)
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Online Play (14%)
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Glitches (5%)
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Game Crash (2%)
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Matchmaking (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
City | Problem Type | Report Time |
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Online Play | ||
Online Play | ||
Sign in | ||
Online Play | ||
Glitches | ||
Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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DUrex (@d_urex) reported
@Ubisoft @Rainbow6Game pls fix your game
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j o s h :Þ (@aseti_) reported
@andrewgrimo2_0 @Ubisoft Dont see a problem
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King Dudley (@KingDudley_XBOX) reported
@gamepasshero @Shpeshal_Ed Ubisoft already has a service like EA Play and it cost the same as Xbox Game Pass Ultimate. Called Ubisoft+
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King Dudley (@KingDudley_XBOX) reported
@Shpeshal_Ed @gamepasshero So you're saying Ubisoft will add a vault. And thus likely a lower tier, as EA now has a higher tier to get day 1 like Ubisoft. Xbox will likely add a higher pay sub for the extra service. Ubisoft+ will be on Xbox on its own as a service too? To me this seem like a lot at once.
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HobieYak (@YakHobie) reported
@UbisoftSupport Isn't it amazing that everyday I see a tweet about connectivity issues. Worse launcher ever seen. Main reason why all these ubi games now have issues. All was fine before ubisoft connect. Glad I uninstalled my ubi games and have moved on.
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clby (@cloudybyte) reported
Imagine Ubisoft, the biggest publisher on earth, not being able to have the #RainbowSixSiege available at all times. Friend invites are broken since ~8pm CEST yesterday evening...
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Damian Jackson (@DamianJ44994889) reported
@SlushoKnight @Chenzo55beta @MeAloneInMyMind Ubisoft is selling a live service single player game. They took out all the cool **** from the previous games and are probably gonna add it back in, like buying weapons, cars, the phone menu. It’s not like the combat and driving are even that good
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TheNorthSideOG (@TheNorthSideOG1) reported
@realsamdwilson @epxcv_ Year 1 - Year 2 was the best because everything was awesome before Operation Health. Health was supposed to bring major improvements and stuff to the game, but there was so much that was broken from it, it took 6 months minimum for Ubisoft to fix Siege and make it
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Welly (@ryan_welly) reported
@CreakyLegs @eurogamer Eh? Ubisoft last gen were one of the only people making new ips... They just have an issue of making them follow a similar pattern. Nothing original comes from triple a gaming in general now a days anyway. Can't remember the last good original idea from where all the money is.
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ItzmeTheDoggo (@TheDogGuy69) reported
@Ubisoft I have Been Recently tryna fix the problem with my Assassin's Creed Valhalla: Wrath of the Druids . It shows me a Error message Saying:- ' Grabahan '
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Vinh Ngo (@DJMunchOfficial) reported
How long did it take Ubisoft to fix the inability to disable ally usernames?
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루이스 📍 (@Frozxn__) reported
servers down again ? @Ubisoft @UbisoftFR
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uh (@Adcareach) reported
@kikipeachywitch I don't know if Ubisoft plans to make the White Masks pay for her service but they are well funded and global militants so it seems likely possible. At the same time I just think the story is totally bonkers at this point like where is it heading.
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JorClawstrider (JorRaptor) (@Jorraptor) reported
@Franco01615148 @064ldingla @MrScorpion120 Just saying that I can try and defend myself, but you would always post these comments anyways. I was the first to talk about many of the issues with the game & am actually the first now to say 'it's not okay to resell old helix items' Will call out Ubisoft when necessary
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Game Pass Hero (@gamepasshero) reported
@KingDudley_XBOX @Shpeshal_Ed Does it consist of only Ubisoft games? Now that you mention it, I do feel like I may have heard of this. Seems a bit silly to re-label these Ubisoft originals if their service only consists of Ubisoft titles.
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Yobwo (@Yobwo) reported
@exserv85 Ubisoft « Seal of non-quality » ou « generic games as a service ».
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Peter 🐙 (@bun_taicho) reported
Been getting an error with Ubisoft's client saying it can't sync my games' achievements. I was worried I had some kind of problem with my account or my client that couldn't be solved by updates or verifying game files, but it seems it's not on my end after all.
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Cyberrb25 🏠✊🏿✊✊🏽🔻 (@cyberrb25) reported
@ManuelRomer2 @Nibellion Ubisoft Milan with support from Ubisoft Paris, IIRC. Technically it would be an in house development, even if that was done for Nintendo. The issue is which are games that Ubisoft outsources to others, instead of the ones outsourced to Ubisoft (which aren't many rn).
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Nils Jurgens (@SmirRaNL) reported
@UbisoftSupport Ubisoft, I'm very sorry for the false request to fix it.. Appearantly the latest patch HAS fixed it, Halfdan finally speaks to me again and It's pointing to a new location.... FINALLY after many, many months just being stuck and not being able to continue the story
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King Dudley (@KingDudley_XBOX) reported
@gamepasshero @Shpeshal_Ed To your point, perhaps they are coming to Game Pass, or perhaps they are getting this party games in their service. I think most/all games in are Ubisoft published at least.
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retard (@the_froghead) reported
@UbisoftSupport Tried to play Rainbow 6 at 10:20 GMT and it keeps crashing. Yesterday before the issue was reported Ubisoft Connect kept saying "Failed to synchronize achievements". Is there anyway to fix this issue?
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E2Smooth (@E2SmoothR6) reported
@SenValeTV Exactly I Don’t Play Mnk But I Sometimes Play With Mnks Because I Don’t Always Know Who Is Or Isn’t and Get Toxicity From It Ubisoft Needs To Fix It
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Koji | COMMISSIONS OPEN ☠️ (@Katsuda_Arts) reported
@UbisoftSupport can you guys fix Ubisoft connect? I just bought assassins creed Odyssey and I can’t even play it, I’m about to get my money refunded
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Crystal D Smith 🎮🤘🏻🍻🏳️🌈 (@csmithshine) reported
@ladinhoody And not to be a ****. But after a few recent rough releases, CDPR & Ubisoft won't be at affected as an indie would be, given the same issues. So I think a lot of big devs can always learn lessons from indies
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Nicko Evolution (@EvolutionNicko) reported
@watchdogsgame @Ubisoft I like Mina and her abilities, but it would be a great help if you all could please fix the bug where she dissapears forever upon death even with permadeath OFF.
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Inuzuka007 (@inuzuka007) reported
@UbisoftSupport I am able to login to uplay but i appeared offline,my Nat is offline and even my friend saw me as offline. I also saw him as offline. We cant play together all day. This is bullshitttt..😤😤😤
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Noftis (@Noftis) reported
Ubisoft Connect on PC is ******* horrendous. Can't even play Siege with my friend anymore. Sometimes it'll display us both as offline despite us being in game, and won't let us invite each other. Nothing we can do to fix it either other than to wait a long time. Now everytime we-
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psy (@Psydator) reported
@HelbeeR6 It's Ubisoft connect, not Ubisoft disconnect. Duh.
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Paul Seo (@pau_ljs) reported
@Rainbow6Game a fun game with an attractive playing style that has now become the laughingstock of FPS games, from broken servers (no one has been able to invite their friends for 10 hours now and Ubisoft has done jackshit abt it) to hackers that never get banned. **** this broken *** game fr
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Hot Girl Spark (@WhoIsSparky) reported
@LCA_Glue The context that it became a "problem" mid tournament and is not a black and white issue is perhaps the most important factor in how decisions were made. Not banning Cosolix or Wrenchd because they are "pro players" hurting BMG's bottom line and making Ubisoft mad is extreme.