Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 11/14/2025 09:20

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (76%)

    Sign in (76%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (5%)

    Glitches (5%)

  4. Game Crash (4%)

    Game Crash (4%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLeipzig Online Play
GermanyHerne Online Play
FranceSaint-Jory Sign in
FranceAubière Glitches
GermanyLampertswalde Game Crash
United StatesWest Valley City Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • camyahman Cameron hill (@camyahman) reported

    @Com_Raven Don’t act like Ubisoft devs weren’t critical of Elden ring. All devs are subject to criticism, if we are going to focus on anything let’s keep the energy on personal attacks and the issues many devs face within the company. Your mad about something trivial

  • ChefConstantine CA (@ChefConstantine) reported

    @CALAXANAS @TheDivisionGame @UbisoftSupport Dude no we are talking about the effort to fix games. And while Ubisoft has multiple "studios", theyre overall business focus is on microtransactions. Can confirm to you that. They're not going to invest ressources to fix a game that has around 3000 players live internationally?

  • J6Shot Nomad (@J6Shot) reported

    The biggest #Ubisoft problem have a name, it's a Franch name and Y is The First symbol, followed by V, E, S

  • megabethbob ✨Amaz Cosplay✨ (@megabethbob) reported

    @Blutkatze i mean they're not ubisoft. theyre an independent company. they can't afford to scrap making that, nor should they. the issue is ubi tasking them with making the male version, not female.

  • samonthepeanut Silvia (@samonthepeanut) reported

    @Astronotic_s Still, I wouldn't say Just Dance isn't a corporately engineered shallow piece of media that Ubisoft pumps out every year for sales. Again, the issue is the games don't have much soul to them.

  • Angelo15172613 Windows 11 (@Angelo15172613) reported

    @GeckoMCVR I swear if there is even the slightest problem, I’ll sue ubisoft

  • CodexTalks Codex Gaming (@CodexTalks) reported

    @Consigno10 I had this yesterday… I’m signed into my Ubisoft+ but every time I tried to play a new Ubisoft game it asked me to sign in again and again.. then this popped up Frustrating @NVIDIAGFN

  • 2misses David hughes (@2misses) reported

    @Ubisoft you need to fix assassin's creed Valhalla I'm getting pissed off the the game keep crashing on me. I'm running a rysen 3700x and a Rx 5700 the game shouldn't be crashing all the time.

  • Hey83136333 An industry insider (@Hey83136333) reported

    @SaiyanPride45 @Ubisoft It seems despite the high talk of PC these days it still has its own types of problems

  • Konixito Konixito 🇫🇷🇮🇹🇺🇦 (@Konixito) reported

    @UbisoftSupport it would be good if you FIX Ubisoft Connect one day because playing with 30fps is worse than playing cheaters. I didn't think there was anything worse than playing cheaters !

  • spruebox Raven (@spruebox) reported

    Well Ubisoft are *********. Couldn't be assed to put AC Syndicate and AC Freedom Cry on sale on Steam, but NO such issue on Humble Bundle today. Outside of DLC for games I own, I will never buy another Ubisoft game. Good job.

  • HellMonkey88 H e l l M o n k e y (@HellMonkey88) reported

    @CodexTalks @Ubisoft @NVIDIAGFN Just seen the error code which is related to Ubisoft servers after a quick check.

  • Anuj50227967 blitz (@Anuj50227967) reported

    @Progressive_Vet @MilesDompier Ubisoft again has poisoned the well with their fake RPGs . Literally every rpg mechanic is their game is in service to their monetization scheme . Level gating loot etc etc . They're not fine tuned rpg mechanics they're road blocks .

  • Excaliburrito2 Excaliburrito (@Excaliburrito2) reported

    Hey Ubi, pls fix your store so I can buy the new Valhalla dlc kthx You robbed me of 100 uplay points for a discount I didn’t even get..

  • BIGBRUHBEANSS beans🇺🇦 (@BIGBRUHBEANSS) reported

    Tried to play ghost recon wild lands with a homie yesterday and it just wouldn’t start up. Super good pc and did everything everyone online was saying to fix it and it wouldn’t fix. Ubisoft is just so annoying. Luckily far cry 5 is working, first time playing a far cry game

  • shayan1ow Shayan Hashmi. (@shayan1ow) reported

    @UbisoftSupport @UbisoftConnect @Ubisoft uae servers are not working on ps4, i start matchmaking on uae server but it connects to eu central since yesterday

  • Shintazam Nicholas Barr (@Shintazam) reported

    @IGN I dislike open world games because your reward for “exploring” is power. However after about 30% of the game is done I always feel like a god and stop exploring because there is no point. Also the Ubisoft formula of clearing a map is awful. Elden ring solves those issues.

  • Hey83136333 An industry insider (@Hey83136333) reported

    @SaiyanPride45 @Ubisoft The other day I bought that Elder Ring and I heard it ran best on PS4 so I bought the PS4 version of the game on PS5 ! and it holds its frame rate but on PS5 X series and PC their were huge problems with FR consistency but PS4 has a slightly lower resolution and runs fine madness

  • thePStationHub_ PlayStation Hub (@thePStationHub_) reported

    🚨 Ubisoft suffered a security incident that caused problems in its services and in several games. The company reset all the passwords in the services. @eurogamer

  • rouster2 Adam Rouse (@rouster2) reported

    @scooterama @GemBearGaming The only issue with this is if it's on a pro sale and you use a non-pro account to copy / paste to a pro account you don't get the pro sale discount. I would love @GoogleStadia to support this directly. Same with Ubisoft+ games.

  • TheRoseCompany TheRoseExperience (@TheRoseCompany) reported

    I know it’s enjoyable for people to make fun of the @Ubisoft gentleman who’s critiquing #ELDENRING because of what Ubi games have become but pretending he doesn’t have a valid point is most of the issue I have surrounding SoulsBorne games. There’s issues, but we can’t criticize?

  • mitchellmimms Mitchell Mimms (@mitchellmimms) reported

    That new game that came out yesterday is buggy please fix your **** Ubisoft.

  • WaifuLozza 𝕷𝖆𝖚𝖗𝖊𝖓🇮🇪 (@WaifuLozza) reported

    Whoever Ubi-Skullz is on Ubisoft support needs some good head tonight that’s the best customer service I’ve ever had

  • camohmp4 Alex | Camoh 月 (@camohmp4) reported

    ubisoft devs having a genuine problem with elden rings success is the kind of **** i never knew i needed to see

  • xKaiserR6 Kaiser (@xKaiserR6) reported

    Does anyone know a fix for Ubisoft connect to use 40% of the cpu during a match? asking for a friend

  • Ashynisty Ash is afraid🌻 (@Ashynisty) reported

    @Himejoshitty Oh yeah, I have no trouble seeing how this kind of deranged can be very appealing! Plus I'd rather play SoP than ANY Ubisoft game. At least if doesn't look ******* boring, and "deranged" often means "interesting"

  • pinetree808 Pine tree 🇵🇸 (@pinetree808) reported

    @G27Status The problem with you ubisoft is that they are too afraid to let their player base do what they would want in their games and instead choose to fill the map with a cluttered mess of hit or miss side quests praying that they somewhat deliver on their game's potential.

  • MarioLonarevi1 Mario Lončarević (@MarioLonarevi1) reported

    @FarCrygame @UbiGamesHub Ubisoft should fix tank driving because it is disastrous.The tank has huge limitations, practically everything bothers him, he can't knock down even a small tree, the fence on the road as well. Far Cry 6tank driving is a disaster.

  • insanescot118 jt lawd (@insanescot118) reported

    @ForHonorFR honestly, can someone at Ubisoft ethier fix revenge or removed it please!?

  • SinByGames Alex 🇺🇸 🇫🇷 - Elden Ring and Destiny 2! (@SinByGames) reported

    @Durrtydoesit @yesmynameissumo Yeah and that’s fine for Ubisoft my problem is it permeated everywhere. You know we wouldn’t constantly hear anger from the people every time they lament buying it, if it was still fresh to them. Also what choice do they have really?