Ubisoft Connect status: server issues and outage reports
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Full Outage Map
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
- Sign in (64%)
- Online Play (16%)
- Glitches (10%)
- Matchmaking (5%)
- Game Crash (4%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colombes
|
Matchmaking | 1 day ago |
|
Mantes-la-Jolie
|
Online Play | 3 days ago |
|
Mulhouse
|
Sign in | 4 days ago |
 Brussels
|
Sign in | 5 days ago |
 Amane Aït Oussa
|
Sign in | 7 days ago |
|
Lorient
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Pause (@PauseMidnight) reported@HazzadorGamin @Ubisoft The issue with Ubisoft is they can't make a passionate project they gotta put so many cosmetics and virtual currency in those games and still charge full price and make the grind harder so they can sell extra stuff They never learn.
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Parker Moss (@ParkerMoss5151) reported@assassinscreed FIX UBISOFT CONNECT
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Yorkshireneer (@awalmsley11) reportedRight if this fix for AC Black Flag doesn't work im launching a chevauchee on @UbisoftFR. Frankly appalling launch. I can verify files, key is fine. Just crashes as soon as you get passed "synchronising achievements".
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RoboticsDave (@DavidLo05086582) reported@MAGARIZZLER @pushsquare How is it broken ? I Haven’t experienced any glitches Ubisoft actually did a good job with this game
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pogbum (@pogbum4040) reported@Dedo1380601 @1_batuta @SynthPotato i dont think it should be erased too, its a system that allows for tons of story focused side quests, the problem is really the amount and the quality of it, tw3 does it but way better, also ubisoft games main story have really mid cutscenes too
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Sylv (@SylvanAmory) reportedAs much as I'm enjoying Black Flag Resynced, they really gotta fix the performance issues in large city spaces like Havana. As far as specs go, I should have ZERO problem running the game on the settings I have. Ubisoft please🥲
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Chase (@Chase74030365) reported@DaniHay5 @dr_hinfectos Ah ok. I read you can redeem a code, but my Ubisoft account is giving me trouble signing in.
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AP on 𝕏 (@AntiPar2ival) reportedXbox Game Pass Plus @ $17.99: Everything in the base tier, plus: First-party games arrive after 6 months Your choice of one extra service (EA Play, Ubisoft+, ad-supported Netflix, Paramount+, Peacock, Apple TV+, or GTA+) A better value for players who want more.
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Adrock (@Adrock318) reported@Ubisoft 15 gig update on Xbox and no fix for the inconsistent parry timing window. There is something off, input lag or something but timing the parry is broken when on story mode. How was this not addressed in this patch?
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James Jay 🇿🇦 🤝 🇬🇧 (@Jacquesdrums1) reported@Ubisoft This new update sucks! Loot not picked up, enemies not responding to your whistle, harpoon quests not loading, trophies not dropping. Fix this!!!
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M🇸🇩الحكم الدولي (@Assassins_M) reportedBlack Flag Resynced newest update has terrible micro stutters and frame freezing on PC whenever you jump forward in cities. Seems to be a widespread issue and I tried everything to fix it but to no avail. Gonna have to shelf it till this is fixed. Buggiest Ubisoft game in a while
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The Xbox Love (@TheXboxLove) reported@TheRealZephryss Positives: combat and sailing still hold up insanely well, world feels alive. Negatives: still no day one on GAME PASS for these AC remasters, Ubisoft needs to fix that before anything else.
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Vex (@TheDarthVex) reported@DeathlyPrice And Ubisoft to crash and burn with it, finally!
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Tom from Toonami 🦬 (@Chaoswulf1) reported@Ubisoft FIX THIS **** RIGHT NOW!
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Fun Gaming (@FunGaming44) reported@assassinscreed @Ubisoft @UbisoftSupport New Cloth Physics causing lag during parkour in like Nassau as example. AC Black Flag #acblackflag
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CombatCarrot (@CombatCarrot) reportedAfter hours of playing #AssasinsCreedBlackFlag I must say @Ubisoft did such a great job at the remake, HOWEVER, you didn't have to Ubisoft microtransactions into everything. Not to mention launching another one of your games to see details on an item. As someone studying game dev, playing and showcasing games live, there are better ways of making money. That ain't it. Moving a large part of the Animus to this was a poor idea. Yes, I understand not everyone plays for that portion of the story, but more to be a pirate. But you excluded those who enjoy the entire story, not just the role-playing pirate aspect. Frankly, I would have said 10/10; however, I think doing what you did significantly harmed the game from a narrative and moral viewpoint of a large portion of fans, even if it doesn't hinder progress. 7/10. Besides these issues, the remake IS the standard by which all remakes should be made. Even the funny bugs and glitches still exist. Game on point, some choices definitely not.
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Mateusz Wilk (@Mateusz24139518) reported@UbisoftSupport HEY UBISOFT FIX YOUR WEBSITE FIRST, I CANNOT RESET PASSWORD TO MY ACCOUNT AND CANT CHANGE EMAIL TO IT EITHER AND I AM MISSING OUT ON COOL FREE STUFF
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Papa Glutton (@PapaGlutton) reported@Dominik89694039 @Jorraptor @809Matador Players are still important though. Copies don't count those who are playing on Ubisoft's subscription service... So, sales still should be considered for those who played Shadows on Ubisoft+
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John ⚒ (@john_ZX6R) reported@Ubisoft PlayStation 4 says updates are complete, but it’s still not working? Mike-01 wtf
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SlightlyBlackMale (@DraculaIsLameAf) reported@FatWalrusKing @Ubisoft Well yeah thats not a glitch, she just has no super armor during it, been that way for a while
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Lee Wignall (@KindredUK) reported2 days ago i could play #assassinscreedblackflagresynced with project lasso and now i cant jump without my gpu going from 99% to 1% WTF this game has soo many issues on the PC through Ubisoft+
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inkedELCHAPO 🇦🇺 (@inkedELCHAPO) reported@Riskit4TB @Ubisoft @assassinscreed Had same issue with star wars outlaws got a BSOD at release at the time on the best hardware available at the time. I dont do ubisoft games on pc at release anymore. I also had tried the game out on their ubisoft plus service.
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GamingWithSilvertail (@GWSilvertail) reported@LordCharizard33 You cant repair a game that was made from a famous IP to be made into something totally different with current bungie. Just not possible. Bungie is quite frankly ubisoft 2.0. Destiny 2 failed when it went f2p. They tried to fix it. Where unable too.
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David (@Uhohhhsis) reported@assassinscreed If you don’t fix the Ubisoft connect pc issue when you try to parkour in major cities I will never play a Ubi game again. Most highest voted issue in forums and NOTHING. It was perfect and then you ruined it.
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𝙅𝙋𝙂 (@JPGphotogame) reportedI really appreciate it if more players could help about AC Black Flag state on PC. I'm not the only one experiencing these issues, many players are reporting the same problems and Ubisoft hasn't acknowledged them or made any about it.
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Provideniya (@ProviD_) reported@TheTrueSealYT IF (and that's a gigantic "if") Ubisoft had anyyjing else than money on their minds, they'd do an actual remake - just update the graphics and fix the bugs that were öeft behind. A faithful AC1 v2.0 OFC this isn't the case and were getting some slop upgrade with guns.
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PBG_number1 (@PBG_Number1Fan) reported@FatWalrusKing @Ubisoft "actually broken heroes" juren is actually broken pal
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Calico Eric (@CalicoEricjxqr) reported@Ubisoft How about you fix the games you have instead of releasing **** and outing emblems out in a game that no one is going to ******* use. OR pay attention to a game that’s been out for 10 years but for some reason has still had the same issues since launch. Just a thought
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FINAL BOSS (@THEFINALBOSS223) reported@assassinscreed Fix ur stupid ubisoft connect app tht ruined my entire save file fuckkkk uu
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Avner (@AvnerR6) reportedMy take from the org side is simple. Payments need to come out earlier. Giving a 2 month+ window leaves far too much room for orgs to not pay players who are no longer under contract. We have built into our contracts that if we are more than 2 weeks late on payments we forfeit our license and that should become standard. Give players recourse against missing salary. @OutlastGamingNA has survived for so long because we honor our contracts(which is the bare minimum) not despite of it. Disputes are one thing, fraud is another. Good orgs will only benefit from bad actors being ousted from the scene. Pay amount is another issue. Unfortunately economics don’t yet support every team paying high salaries. In the mean time, ensuring at least guaranteed payments are made, players are protected, and orgs have opportunity to grow revenue, allows the scene to grow substantially while investment grows to support more livable wages. I strongly believe the team at Ubisoft and blast are making major strides and the scene continues to get healthier. I look forward to continuing our investment in R6 and helping in a small part to make the scene fully competitive and financially viable in the near future.