Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 01/13/2026 22:55

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (5%)

    Game Crash (5%)

  5. Matchmaking (1%)

    Matchmaking (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceManthelan Sign in
BrazilTaubaté Online Play
GermanyKarlsruhe Sign in
GermanyBerlin Sign in
BrazilFranco da Rocha Sign in
BrazilLages Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • mrwannadie_ mrwannadie (@mrwannadie_) reported

    @UbisoftSupport my authentication for ubisoft connect does not work, always have this problem when unistalling and reinstalling a game. Concerning ranibow and for honor

  • Toyaluvstwilite Toya Cooksley (@Toyaluvstwilite) reported

    @MMORPGcom @Ubisoft Huh?! Where's info about that defi free money glitch people are using???? An_ybody????

  • Lrbearclaw Lrbearclaw (@Lrbearclaw) reported

    @th3jmanx @RickKackis This isn't the first time they "dipped their toes" in. They dove into this back in D2Y1 and have offered it on the Battle Pass for years now. They decide how bad the grind will be then offer a solution (via money) to the problem they made. This is out of the Ubisoft playbook.

  • emo_punk_kathy KateLeen StarR (@emo_punk_kathy) reported

    @gorbonzobean @Ubisoft Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

  • firstfantasyxiv First (@firstfantasyxiv) reported

    @mgills88 @bullognia @destinytrack What problem. You are the third person to say this. This isnt a ubisoft game with tens of hours of filler sidequests. What problem is artificially enduced here. And why would you *want* more blue wearing, no exotic having, no guide watching noobs in *endgame content*

  • Hitman00J opticreaper (@Hitman00J) reported

    @Ubisoft Another broken ubisoft game. Or a boring ubisoft copy cat liveservice waste of cash.

  • briantanner2000 shockandawws🎒 (@briantanner2000) reported

    @Ubisoft @UbisoftSupport I’ve submitted two support tickets and have not had any kind of response on them. I understand high volume issues but it’s been 2 days. Can someone please assist?

  • Etecsd Etecs🇭🇺 (@Etecsd) reported

    @KudosOnYT This game was a mistake. When will Ubisoft learn their lesson to stop trying to make ****** trend chasing live service games? Siege become a succesful live service game because it was mostly an original idea at it's time.

  • Trenton_94 Trenton - dairy free (@Trenton_94) reported

    @feydemon AFAIK they fixed the memory leak issue, still waiting for the crack to try it out myself, looks nice from a friend streaming it. you have lots of stuff to do around the world kinda like the witcher mixed with an ubisoft game. not worth the full price (like most modern titles) IMO

  • mtv_dom Dom (@mtv_dom) reported

    @UbisoftSupport Hey, I reached out about week ago regarding a problem with my ubisoft account. I sent you guys a private message but haven’t got a response. Just wondering if you guys could check it out and help? Please and Thank you!

  • Warriiorz_ w (@Warriiorz_) reported

    @PixelsofMark Not sure If this could help anything but there was and I think still is a problem with uno on Xbox stemming from certain Ubisoft accounts that crash the game at the startup screen so it could possibly be something involving Ubisoft accounts

  • tl_last Tl Last (@tl_last) reported

    @bohemiainteract and Ubisoft and dice and rockstar, unfortunately I stop playing and those who want to buy or buy indigo stop playing until they decide to actually fix the game, bunch of lazy people.

  • M1nKsTeR Julius Gribovskis (@M1nKsTeR) reported

    @UbisoftSupport please have someone investigate my issue been waiting for about month with no answer case number 17720785 i play on pc ubisoft launcher game the division 2 cant progress dark zone east recon mission there are no quest progression pointers

  • transparencyboo Transparency (@transparencyboo) reported

    @KawlunDram Me after playing that broken Ubisoft Tetris.

  • mateus_bollotti Insira um nome (@mateus_bollotti) reported

    @Rainbow6Game Fix your game, Ubisoft. This game is currently piece a ****.

  • Yahya_no_1 Yahya (@Yahya_no_1) reported

    @FOSSpatents I only bring all 3 bec Nintendo has its own console plat, they said yes Ubisoft has its own launcher & sub service (with cloud support on GP & other cloud plat) EA had their own launcher & now switched to sub service outside their usual market Both didn't voice any concern

  • ChloeTsunami Chloe Snead (@ChloeTsunami) reported

    @UbisoftSupport It's too bad that Ubisoft Connect is acting strange. It won't load the news section. And when I try to look for someone to join my session in Far Cry 6 it fails every single time. Like it's broken and not going online.

  • TNEQL Words | Golden Sun (@TNEQL) reported

    @pcgamer Ubisoft's interpretation of "improved" probably means significantly more grinding and monetisation. It's a live service game. There's no reason to believe it will ultimately be anything of value. Which is sad, because the devs have no doubt worked very hard on it.

  • OggyGhost 🌹👻 OggyGhost 👻🌹 (@OggyGhost) reported

    @PlayXDefiant @UbisoftSupport @Ubisoft got invited to XDefiant but can’t get a full game or struggle to get onto the server, I either get error code FOXTROT-01 or the game shuts down I’m playing on Series X

  • J2linked ✰🕊 (@J2linked) reported

    @PixelsofMark Getting Foxtrot and Delta errors after getting stuck at 100% on PC. I got in one time and my friend on Xbox Series X wasn’t receiving my invites through Ubisoft at all. Can’t get past 100% now as well with the errors stated as above

  • AaronElfassy Amdfanto (@AaronElfassy) reported

    @EvilBoris Ubisoft games, the new harry potter, tomb raider, Callisto, red dead 2, the list goes on.... All exhibit the same issue

  • xGodxzy ۟ (@xGodxzy) reported

    might just be ubisoft and add lag to a device we can’t detect

  • YashTiw83922571 Yash Tiwari (@YashTiw83922571) reported

    @UbisoftSupport Ubisoft Please perform a maintenance in #trialsfrontier also.players are facing problems and game seems to be dead .plz fix servers for the same..........

  • Jeihira_ Jei (@Jeihira_) reported

    Anyone else getting random emails from Ubisoft for a temporary login code? With no location or any other info? I changed my password once already after the first, and as far as I can tell, nothings been done yet but

  • CheaterTM_ Pixel (@CheaterTM_) reported

    @UbisoftFR @Ubisoft Fix ur ******* game all time i need restart my game due i got mouse bug (mouse dont want focus ur game)

  • DanteRinri ♠️🐴 อี๋ห่ายี้ 🦌🐺 (@DanteRinri) reported

    @R6Extraction @UbisoftSupport Hi Ubisoft n this week's Rainbow Six Extraction Maelstrom Protocol mode, I discovered a serious bug. In Mission 2, Specimen, I didn't encounter any targets I should capture. So I can't go on. I tried playing 2 times and still the same. Can you fix it?

  • bigboyT1968 Big T (@bigboyT1968) reported

    @UbisoftSupport trying to login and it's telling me ubisoft services are unavailable, can you help?

  • OggyGhost 🌹👻 OggyGhost 👻🌹 (@OggyGhost) reported

    @PlayXDefiant @Ubisoft Getting a really slow loading time & connection to servers in the U.K. stuck in 100% then getting error code FOXTROT-01

  • CalexOnline Cal (@CalexOnline) reported

    @PlayXDefiant For Players with log in issues - IF you have a friend in game and logged in - join via the UPlay App. Could help you create a stable connection to the servers.

  • Cameron50235829 CreamyButtery (@Cameron50235829) reported

    @PixelsofMark Hey im not sure if this is a issue but im on ps5 and my friend is on pc and it wont let me invite him i have him friended on ubisoft connect as well and its not working.