Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 06/28/2025 00:25

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (76%)

    Sign in (76%)

  2. Online Play (15%)

    Online Play (15%)

  3. Glitches (5%)

    Glitches (5%)

  4. Game Crash (2%)

    Game Crash (2%)

  5. Matchmaking (1%)

    Matchmaking (1%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRichmond Sign in
GermanyLautertal Online Play
MongoliaUlan Bator Sign in
United KingdomInverness Online Play
United StatesSpringdale Sign in
PeruLima Matchmaking
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • yotimid timid ☻ (@yotimid) reported

    @GeekDaFreakkkkk @braydenvalen You too, can't seem to run into y'all without ubisoft issues, hopefully those are out of the way for quals too 💀

  • jose_santos_21 Chema (@jose_santos_21) reported

    @UbisoftSupport i need help, when i try openning r6s it says something bout uplay, and when i go install uplay because i dont have it (it didnt downloadedit when i donwloaded it with steam) it gives me an error +

  • MatthewJericho4 Echoko2 (@MatthewJericho4) reported

    @Ubisoft can you fix assassins creed 3 remastered in steam bro

  • gsjdjyxbs91142 Gsjdjyxbs (@gsjdjyxbs91142) reported

    @Ubisoft fix this bs sound glitch that only happens in ranked I have to reset my game everytime it happens or it’ll go on all game siege x is suppose to better wtf

  • dm0nr6 dm0n (@dm0nr6) reported

    I’m so ******* sad we are out of E5 because we got stupid bugs on Ubisoft Connect (infinite glitch connection) and Challenger website bug with the accounts. We played like crazy’s today, going 7-3 on every single map, it breaks my heart cuz my tm8s they were giving their best

  • roy_or_cephus Jon Draco (@roy_or_cephus) reported

    @Rainbow6Game Fix your fxxxxx servers ffs this ubisoft team is str8 trash

  • MightyMonkeyMan Rob M 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MightyMonkeyMan) reported

    @jez7780 So Xbox’s new competition is the GOG launcher? No wait Xbox to gog to steam to Ubisoft? I think I have broken 3 levels to crack 4 levels of launcher inception.

  • PaulBnchONumbrz PaulBunchofNumbers (@PaulBnchONumbrz) reported

    @assassinscreed @Ubisoft you've solved the piracy problem. Your solution was to make something so awful no one will waste their time pirating it. Congrats

  • K3mk4 M (@K3mk4) reported

    @_wfm0 @UbisoftSupport Ubisoft's customer service has been extremely disappointing. They ignore player feedback, offer little to no support when issues arise, and seem more focused on profits than delivering quality experiences.

  • gtbbsosa sosa (@gtbbsosa) reported

    @Ubisoft @Rainbow6Game HOW TF DO U UPDATE THE GAME AND STILL HAVE AUDIO BUG AND RAPPEL GLITCH, **** U LOSERS

  • Ricardo46631605 Ricardo (@Ricardo46631605) reported

    @Rainbow6Game Bro Ubisoft I lost 60 Elo lost to some bums because of this castle glitch please fix ur game

  • bp2w47d5n6 Max Forsythe (@bp2w47d5n6) reported

    @UbisoftSupport can you please help me fix the email that is currently attached to my Ubisoft account so I can activate 2FA

  • Tussin_wolf_ Wibxn (@Tussin_wolf_) reported

    @Rainbow6Game "What tactics do you use that just continue to work over and over again?" - aimbot, wall hacks, Radar, HEY UBISOFT CAN WE FIX THE CHEATERS HUH? FIX THE ******* CHEATERS YOU STUPID ******* INBREDSty

  • Steve_harr6 Steveh (@Steve_harr6) reported

    @BreezyNick87 @OleManLogan Why would they cause problems it's exactly the same as say buying a ubisoft game from steam epic or Xbox it will use ubiconnect along side x launcher as does every title that has its own launcher IE rockstar uni EA battle net/Bethesda Xbox steam gog Luna etc etc

  • ShirakoTheFirst Shirako (@ShirakoTheFirst) reported

    @ThatGuyPyros @Pirat_Nation What games have been killed? Because it just seems like people have a problem with ubisoft rather than developers at large...... You show me a game that was killed, and I'll show you a player base that's abandoned it.

  • xzsnes xzsnes ✦ (@xzsnes) reported

    @Rainbow6Game Headups Ubisoft Montreal the maps Vila Lair Kanal have this issue aswell

  • Master7kenSu Zayed (@Master7kenSu) reported

    @UbisoftSupport What about my r6s account being reset to zero except for my DLC skins I've been playing on PS5 now before was on PS4 and Ubisoft support still has not replied to me yet about when they told me to sign in to your account so we can check something like that, until now I see nothing

  • sarcastico4real Sarcastico (@sarcastico4real) reported

    @UbisoftSupport I'm being blocked from logging in for trying too many attempt, I didn't have Ubisoft on my PC for months and this trash problem still happens

  • fennelyguy Fenne (@fennelyguy) reported

    @PSN_guylian @Ubisoft @Ubisoft_UK Nah I didn't, but I usually don't play DLC anyway, so no problem

  • somechubbybunny Nio (BIRTHDAY 21/07) (@somechubbybunny) reported

    @FluffyBlitzy Everyone loves to bring up that example as if the issue wasn’t Ubisoft removing it from people’s accounts and not the fact it was sunsetted rather than it going offline like every other online game eventually does

  • JustinHerf98480 Justin Herf (@JustinHerf98480) reported

    @NapoleonBiis @UbisoftSupport They aren’t gonna fix it. The customer support from Ubisoft Is awful. I got permanently banned I got pc checked. Yet every time, till I was referred to @troyfixx3 here on Twitter he was the one that removed my ban

  • FnG_Anonymous مَجْهول🇵🇸 (@FnG_Anonymous) reported

    @Rainbow6_UK Thanks for further butchering the game. As expect from your incompetent team. Broken audio, broken hit reg etc. it surprising how incompetent the siege dev team is. Anti cheat is a ******* joke. Xim users are all over console lobby. Typical incompetency from Ubisoft.

  • EjjNub99847 SaveGrowtopia (@EjjNub99847) reported

    For the people saying ‘go to @… they’ll solve your problem’ If I had a problem, I’d go to Ubisoft support, not bots.

  • deyhit1 deyhit1 (@deyhit1) reported

    @UbisoftSupport cant open ubisoft connect Error dolphin-028 tried everything is the sever down please help me

  • ll_PeeVVee_ll RatchetGamingAllstars (@ll_PeeVVee_ll) reported

    @K_Y_Bob Noting really changed still the same experience as steam just another launcher in the background you still get asked to sign in to a ubisoft connect and rockstar account if they get rid of launchers players mite switch but no ones wants use mouse and keyboard to sign in everytime

  • plasta440 plastaferian440 (@plasta440) reported

    @bunburyoudoujp One thing to respect culture, another to watch Bun's enemies crash out harder than Ubisoft's stock at a bad blind date that was cause by a Fake Samurai.

  • VagnerVB Vagner Barbosa (@VagnerVB) reported

    @assassinscreed Reported a bug in AC Valhalla that blocks puzzle progress and got told no fix is coming—they’ve ended support. But the game was just added to Game Pass. How can you profit off a broken game and walk away? Really disappointing, @Ubisoft #ACValhalla

  • Wasshoi_14 King Namazu 🔱 (@Wasshoi_14) reported

    @JustJohnGAMINGG @assassinscreed I think there was a connection error happening at Ubisoft earlier in the day and redeeming the weekly challenges triggered a bug that made the game think you had 0 keys so it replaced what you had with what you redeem. Seen many people on reddit saying it happened to them also.

  • VagnerVB Vagner Barbosa (@VagnerVB) reported

    @assassinscreed Reported a bug in AC Valhalla that blocks puzzle progress and got told no fix is coming—they’ve ended support. But the game was just added to Game Pass. How can you profit off a broken game and walk away? Really disappointing, @Ubisoft #ACValhalla

  • RenzaoR6 Ren (@RenzaoR6) reported

    6 GAMES IN ROW 5 STACK CHEATERS WTF IS UBISOFT DOING HOLY **** IMMA CRASH OUT