Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 3 |
| Hamburg, HH | 2 |
| New York City, NY | 2 |
| Paris, Île-de-France | 2 |
| Mérida, YUC | 1 |
| Christchurch, Canterbury | 1 |
| As Sulaymānīyah, Muḩāfaz̧at as Sulaymānīyah | 1 |
| Brisbane, QLD | 1 |
| Kuala Lumpur, KUL | 1 |
| Köln, NRW | 1 |
| Aiffres, Nouvelle-Aquitaine | 1 |
| Seoul, Seoul | 1 |
| Windsor, ME | 1 |
| Mannheim, Baden-Württemberg Region | 1 |
| Oyonnax, Auvergne-Rhône-Alpes | 1 |
| Taverny, Île-de-France | 1 |
| Perth, WA | 1 |
| Birmingham, England | 1 |
| Paranavaí, PR | 1 |
| Curitiba, PR | 1 |
| Bydgoszcz, Województwo Kujawsko-Pomorskie | 1 |
| Central, Central and Western District | 1 |
| Salt Lake City, UT | 1 |
| Nordhorn, Lower Saxony | 1 |
| Canoas, RS | 1 |
| Frankfurt (Oder), Brandenburg | 1 |
| Greensboro, NC | 1 |
| Salgótarján, Nógrád megye | 1 |
| Stroud, England | 1 |
| Bleckede, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dark dragon
(@Darkdragon386) reported
@Ubisoft @HyperScapeGame Hey, it's the game where you grab a mini gun and turn into a ball where you can win. Seriously though, the problems people had with this game should've been handled better before it released
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❌ Weapon A ⭐️ l Lge |
(@WeaponizedCap) reported
@Abdulmo27569583 @its_menieb @thegameawards Rayman was supposed to be in game at launch of not for Ubisoft so I’d say Crash has a better chance.
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Stephan Fakhouri
(@StephanFakhouri) reported
@Ubisoft Dear ubisoft I bought this game last year called monoply fun game unfortunately its has more bugs then a ants home. I could probably make a less buggy game on unity and I'm a idiot. Pls fix ur game cause I'm tryna have fun . Thank you from your loyal customer stephan
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opticgamer37
(@JamesRh39594157) reported
@Ubisoft It's funny how fast they issue a patch when fans find away to get paid for items for free but won't add ingame content. im not buying nomore of those helix items. Yu suck ubisoft.
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Dustin Echoes
(@Dustin_Echoess) reported
@Doll_Luca @Tyr93664616 @Ubisoft And those practices are predatory. My point has been it depends on how it's done. It can be fair, but it can also be ridiculous. It varies and depends on what they companies do with it. They arent a problem themselves. How people use them, can be. Simple.
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Smashton
(@Smashton10) reported
@ForHonorGame I have to say, Ubisoft’s marketing is impressive. I was so excited for the reveal, was let down by the lack of stuff I wanted to see, then hopped onto to for Honor to get reminded they haven’t bothered to fix gryphon yet. Well done Ubi for raising my hopes
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Bonj87
(@bonj87) reported
@Ubisoft will you ever fix wildlands????
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㌹
(@aIivias) reported
@a21mayo1 hi mayo, was wondering if u could help answer this for me? just hit level 50 on my siege account and ubisoft 2fa isn’t activating for me so i can’t play ranked. i have several “trusted devices” and when i try to get the email for the code for the authenticator app it says error
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Detective Stabler
(@0fficialSha) reported
@assassinscreed I'm sorry but river raids is glitch af on xbox. Very on brand for ubisoft 😑
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betrombley
(@betrombley) reported
@Ubisoft you have failed us. The floating key glitch in #AssassinsCreedValhalla has been reported hundreds of times over the past few months, yet you fail to fix it. #ShameOnYou
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Shao Jun Is My Queen
(@ShaoJun_MyQueen) reported
There is a TON of potential here. But because of Ubisofts design decisions, a lot of amazing potential ends up being wasted. It's not just Legion. Every Ubisoft game suffers from this same issue.
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Bagel
(@OFFICIALBAGEL__) reported
@CBSchytt @dongwich @assassinscreed If they don’t know who they are then they won’t know the main difference between “core fans” and “destroyers of the franchise” It makes no sense at all. This has been like this since Syndicate. People have been complaining but has ubisoft listened? no which is their problem
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Visualized Action
(@TeamOPLive) reported
@RalphHaley10 @TheNephophiliac Towards the end of that video isnt a Luna error though. Its an issue with Ubisoft connect signing into the same account twice, which resulted in the hang. I will say that Stadia has no problem launching the game again but it also doesnt have the visual options either or 60fps.
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phil
(@phil1p7) reported
I can't imagine how difficult video game development must be but HOLY **** UBISOFT fix Valhallas Defensive Measures quest. It's been broken since early December.
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OutbaKk
(@KkOutba) reported
@BikiniBodhi I feel as if this is one of those things where Ubisoft and the players should be able to prevent Lion 2 by just realizing that a new operator is broken competitively. It should not have taken as long as it did to fix Lion, and more proactive balancing speed would fix this.
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