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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Soacha, Cundinamarca 1
Nice, Provence-Alpes-Côte d'Azur 1
Brasília, DF 1
Ávila, Castille and León 1
Fort Plain, NY 1
Greater Noida, UP 1
Chaingy, Centre 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Campinas, SP 1
Toulouse, Occitanie 2
Noisy-le-Grand, Île-de-France 1
Colomiers, Occitanie 1
Aubenas, Auvergne-Rhône-Alpes 1
Bad Endorf, Bavaria 1
Molalla, OR 1
Realengo, RJ 2
Paris, Île-de-France 13
Munich, Bavaria 1
Warsaw, Mazovia 1
Lincoln, England 1
North Port, FL 1
Madrid, Madrid 2
Tübingen, Baden-Württemberg 1
Alençon, Normandy 1
Montigny-lès-Metz, ACAL 1
Argyle, TX 1
Sterling, MA 1
Runcorn, England 1
Istres, Provence-Alpes-Côte d'Azur 1
Buffalo, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • N0Sign0fSanity
    Johnny (@N0Sign0fSanity) reported

    @RinoTheBouncer We are fighting with swords but they cannot dismember? FIX THIS, @Ubisoft @thatjustinng! The game is already rated M!

  • kodasniped
    koda (@kodasniped) reported

    @yDinoR6 @Ubisoft Bro he just invested early, what’s the problem?

  • lyam_rober89
    Lyam Roberts (@lyam_rober89) reported

    @Ubisoft Scalping is a huge issue regarding the collectors edition of this release. Please message me as I would like to own a copy, but all ore order websites are out of stock due to bots and resale.

  • sarcastic_gujju
    Renish Siyodia (@sarcastic_gujju) reported

    Day 1 of asking @Ubisoft to NOT do that camera angle change during double assassination including the jump one 😭 Please 🙏🏽🥺 Ik it's a coding issue or something, idc, just fix it already 🙏🏽

  • Fredinator85
    Fredinator (@Fredinator85) reported

    @UbisoftSupport @Steam This is bullshit and you know it. It is your broken launcher failing. Get rid of uplay. Nobody uses it anyway unless they are forced to

  • Destroyr34
    Destroyr34 (@Destroyr34) reported

    @Ubisoft @PlayStation In Australia we have consumer laws, yes, however, the digital landscape is still lagging behind in comparison to physical media. Transactions however, are still two way, EULA's should reflect this over allowing billion dollar companies strip content away because law says so.

  • oZea_TTV
    Zea (@oZea_TTV) reported

    I commented on Lucky’s post saying Old Ubisoft already solved this problem just look at The Division, it was the original extraction shooter with the Dark Zones where you can actually go and take your loot that you earned from anywhere else in the game like PvE or other PvP 2/6

  • TreeRatOG
    William Johns (@TreeRatOG) reported

    @Ubisoft please fix your servers. I just went in a server we were winning and ranked and out of nowhere. Everyone started disconnecting and now I have a 30 minute band because your server is mixed up. Please fix your servers or take them down for maintenance

  • KilliK69
    KilliK (@KilliK69) reported

    @RetroRebellion @thaJenks_ SOT is a good game, that is why it also sold so well on PS. Ubisoft games dint sell well because they tried the time exclusivity for their own store with their own subscription service, and it didnt work out. They finally changed their policy at the end of last year.

  • SIPITO_LORE
    sipito-lll (@SIPITO_LORE) reported

    @kazuma_kir12053 @MrEMDB @Ubisoft The ****** games and not big games or open world games , its the capacity of the console is the problem and not the developers themselves

  • CenterSargEE
    CenterSargE is developing CU NOAPTEA-N CAP 🇷🇴 (@CenterSargEE) reported

    @spinelessaisha Yea I kept doing voodoo **** like opening up ubisoft connect while it loads but it would just crash when it's meant to reach the main menu

  • Ramattra___
    𝐑𝐀𝐌𝐀𝐓𝐓𝐑𝐀 (@Ramattra___) reported

    @InsiderGamingIG XDefiant was a great game that Ubisoft shut down too quickly. The game's “issues” weren’t insurmountable. Ubisoft could have waited until S3/4 before making such a final decision. Stop everything before even the end of S2 and the most anticipated S3 was a stupid move.

  • SamuelArtMain
    Hello, I'm Samuel (@SamuelArtMain) reported

    @RinoTheBouncer Disagree, given how you worded it. The problem is the publishers, not the developers. I wouldn't feel comfortable pirating in a broader sense, but you can bet your *** I'm playing The Crew whether or not Ubisoft feels inclined to give me permission.

  • illusionsMD
    illusionsMD (@illusionsMD) reported

    @JuanIsidro @Burnvolver Do you think BF2042 is Ubisoft somehow? You keep saying that, I don't think you know what it means. Cyberpunk isn't Ubisoft. Halo isn't. GTA isn't. This is a majority of devs/publishers issue.

  • defmetal
    Dr. Austin Smith (@defmetal) reported

    Free Division game shadowdropped on PC and nobody told me? About time Ubisoft did something that doesn't feel like a cash grab. Let's see if it's actually good or just another live-service grindfest.

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