Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berlin, Land Berlin 4
Paris, Île-de-France 2
Paranavaí, PR 1
Curitiba, PR 1
Bydgoszcz, Województwo Kujawsko-Pomorskie 1
Central, Central and Western District 1
Salt Lake City, UT 1
Nordhorn, Lower Saxony 1
Canoas, RS 1
Frankfurt (Oder), Brandenburg 1
Greensboro, NC 1
Salgótarján, Nógrád megye 1
Stroud, England 1
Bleckede, Lower Saxony 1
Basiano, Lombardia 1
St Helens, England 1
Pinto, Comunidad de Madrid 1
Épinal, ACAL 1
Madrid, Comunidad de Madrid 1
Fulham, England 1
Delhi, NCT 1
Magdeburg, Saxony-Anhalt 1
Liverpool, England 1
Slough, England 1
London, England 1
Baixo Guandu, ES 1
Neuwied, Rheinland-Pfalz 1
Fontainebleau, Île-de-France 1
Cochin, KL 1
São Paulo, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • papermarkis papermarkis (@papermarkis) reported

    Not that I don't agree that there are problems with modern gaming but a lot of the time I hear about people's complaints its stuff that only really hugely applies to like EA, Activision, Ubisoft type developers

  • FighterFPS FighterFPS (@FighterFPS) reported

    @goingfishing5 @dantedusk You don't need a good reputation and goodwill to make billions of dollars in the gaming industry. Look at EA, Ubisoft, etc. EA released these broken unfinished games: Battlelfield 4, 5, Hardline, Mass Effect Andromeda, Anthem, Battlefield 2042,etc. and they still make billions.

  • SkNightingale1 Sk Nightingale (@SkNightingale1) reported

    @Ubisoft fix head of ash rainbow six thx bye

  • WokStation Wokstation (@WokStation) reported

    Got an annoying bug in #FarCry6 on xb1; trapper-91221573. Cycles through loading the main menu and telling you the operation took too long & is returning you to the main menu Told the Xbox to go offline and loaded the game, worked fine, so I'm guessing it's an Ubisoft sever issue

  • ShiggidyCheyne Cheyne Smitherman (@ShiggidyCheyne) reported

    @Ubisoft please fix FC6! I’m headed towards a supply drop on a horse only to have a random truck veer into me for NO reason and kill my horse. Then suddenly vehicles are non existent. Im so close to it but there water and no boats. I start to swim then a boat spawns BEHIND me.

  • DaBeanGod DaBeanGod (@DaBeanGod) reported

    @Ubisoft rainbow six siege is unplayable fix your ******* game and anticheat

  • RealAlexMouse 🐁Alex the Mouse🐁 (26 Days til B-Day) (@RealAlexMouse) reported

    Ubisoft is a company that disappoints me like crazy because they do have the abilities to make good games and they have several times in the past The problem is that they’re too focused on being greedy bastards to actually care about what made people like their games...

  • spartanEko343 spartan eko 343 (@spartanEko343) reported

    @TxXAssassiNz @assassinscreed @Ubisoft The fact that it's part of the game means it should be included with season pass regardless don't be glib about it you know what the issue is here it's a shameless cash grab as they give the fans the finger it's totally bogus and you know it

  • kaynSD Keith Evans (@kaynSD) reported

    Like... the scale of the Crash is kinda unimaginable at the current size of game dev. It would be like if Ubisoft, EA, ABK, Sony, Microsoft, Tencent, and Valve vanished overnight without a trace. It was a 97% drop in revenue industry wide.

  • RequiemsLullaby Pertlemeister (@RequiemsLullaby) reported

    To be completely transparent, @ubisoft can't really balance #Forhonor since I routinely get pit against Rep 25 vs myself when my average Rep is 8. Please fix your matchmaking.

  • sierralad Kevin (@sierralad) reported

    Hey @Ubisoft, is Far Cry 6 not working after the patch an intended feature? Sure loved having to uninstall and then RE-install the game AND prevent the patch from downloading. Quality.

  • Milostka Milostka (@Milostka) reported

    Time and time again I’ve been reminded about ubisofts failures and incompetence to address this issue. Regardless of whether it’s just or not I’ve lost a lot of confidence in ubisoft's ability and I know many others are in the same boat as me.5/6

  • bobbill61466340 Clinux (@bobbill61466340) reported

    @ChrisRGun The problem I had with cyberpunk wasn't the buggy mess or "poor gameplay" (i thought the core gameplay loop was above average, the gunplay wasn't bad either) It was that they advertised an immersive cyberpunk world and gave us less immersion than ******* Ubisoft, map aside.

  • irengbamstalin STALIN (@irengbamstalin) reported

    @UbisoftSupport @Ha2x_shortname Same issue for for me here in Division 2, Ubisoft connect is basically unresponsive. Been trying to log into the game for 24 hours, no joy.

  • BoffR6 Kaz (@BoffR6) reported

    @tvcx12 Its not even Ubisofts fault, Ubisoft is owned by Investors and money talks. If Ubisoft wants to make a change that the Investors dont see themselves making profit, they say no to the change, fix, upgrade. They dont care about the game or community, only want to make more money

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