Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
London, England 4
Sydney, NSW 4
Frankfurt am Main, Hessen 3
Bogotá, Distrito Capital de Bogotá 2
Seattle, WA 2
Edmonton, AB 2
New York City, NY 2
Turin, Piemonte 2
Tallinn, Harjumaa 2
Raleigh, NC 2
Guatemala City, Departamento de Guatemala 2
Helsinki, Uusimaa 2
Cornhusker Trailer Court, NE 2
Rio de Janeiro, RJ 2
Manchester, England 2
Montpellier, Occitanie 2
Ankara, Ankara 2
Prague, Hlavní město Praha 2
Barcelona, Catalunya 2
Madrid, Comunidad de Madrid 2
São Paulo, SP 2
Munich, Bavaria 2
Milan, Lombardia 2
San Diego, CA 1
Sunnyvale, CA 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Rennes, Bretagne 1
Waterford, MI 1
Zhejiang, Guangxi Zhuangzu Zizhiqu 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • j3ttoooo jetto (@j3ttoooo) reported

    @geicoCNM @Ubisoft fix ur game pls

  • Simply_Pico Pico 👑 (@Simply_Pico) reported

    @Ubisoft @Rainbow6Game fix your servers before banning me from rank, thanks.

  • CreamyHimself Creamy (@CreamyHimself) reported

    @Ubisoft @Rainbow6Game Just got lagged out of my game and it continued to crash, restarted all of my weapons / skins. This update SUCKS.

  • EdwardCai14 PAIN (@EdwardCai14) reported

    @Ubisoft @LucasfilmGames Ok, I know that R6 is kinda new but you kinda need to fix your servers or something because this one dude killed 2 teammates and nothing happened but a RFF. I only killed him once and I got killed but friendly fire use like what. I get that I shouldn’t had killed him, but still.

  • oak0608 HippedOak0608 (@oak0608) reported

    @Jacob_Gilger @Rainbow6Game Ubisoft support was for 3 days trying to convince me there is nk issue and they basically convinced me so stoped talking to them... comunication with them always ends that There is nothing wrong happening and everything works as intended :D

  • BurghMurph BurghMurph (@BurghMurph) reported

    Three days in a row now @ubisoft. Fix your ****!! I’m not coming back til you do

  • BrThemis Themis.br (@BrThemis) reported

    @assassinscreed @Ubisoft FIX THE MATCHMAKING IN R6S 9 OUT OF 10 MATCHES ARE KEYBOARDS FIX THIS AND EVERY TEAMATE WE GET IS BAD

  • JussiMori Jussi Mori #MVP 🇫🇮🇨🇭#UserAdoptionAsAService (@JussiMori) reported

    Hey @Ubisoft can you please, PLEASE fix the #Stadia #ACValhalla "A Brewing Storm" bug? Even after the last update, still stuck there. It's VERY frustrating...

  • E4GALzZ1 E4GALzZ (@E4GALzZ1) reported

    fix your game Ubisoft, I love rainbow six and the competitivenes of it but on Xbox it is unplayable every single person uses MnK and DDOS is back, and we’re getting abandon penalties for it too I’ve actually started to stop playing it since you don’t care @Ubisoft

  • lachlanglassbo1 Not you (@lachlanglassbo1) reported

    @INTERRO @Nestir_Guardian You don’t need to lmao Ubisoft needs new devs n **** like the game was being driven into the ground for a solid 7-8 seasons bc Ubisoft refused to act on any issues with the meta or stuff that should have happened ages ago

  • KimCoppervan In Water Ending (@KimCoppervan) reported

    I forgot all my login info for my Ubisoft account, so I don't get my rolling averages and stuff for Siege. With Crimson Heist I have been tracking my personal stats with Google Sheets. Since it's so early, my stats are either bullshit high or straight depressing.

  • BBaudix Lorenzo B. (@BBaudix) reported

    @watchdogsgame a friend of mine alsways gets the following error if he tries to start online mode on pc: Ubisoft error code [8da1e298-0x00000700]

  • WilliamJohn88 William J Adkins (@WilliamJohn88) reported

    @Ubisoft for the love of God stop worrying about how many cats and foxes are running around and FIX THE DEFENSIVE MEASURES QUEST!!!!!! #ACValhalla

  • rissyroo97 Marissa 🌻 (@rissyroo97) reported

    @Ubisoft please fix siege 🙃 crashing every time I open the game and I’ve never crashed before this update

  • sytrxR6 sytrx-R6 (@sytrxR6) reported

    Yup there is a new surrender glitch ofc. They just leave when they get slammed in the first round and can still cancel. Ubisoft 🔛🔝

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