Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 𝙆𝙀𝙑𝘉𝘖𝘈𝘙𝘋 (@kvbrd_YT) reported 11 minutes ago

  @Rurikhan the issue with Ubisoft is that they have some really good developers, which are under the reign of some of the worst decision makers in the industry. the last Prince of Persia was phenomenal for example

• Nathaniel McKain (@n_gineering) reported 28 minutes ago

  @CultureCrave @Ubisoft nothing to do with Interest in the franchise, people love a good star wars. Look star wars Jedi, or the hype around the kotor remake. Problem is more on the direction the game took.

• Topher Stone (@_TopherStone) reported 35 minutes ago

  @skaarjface @TekuaniTruth @TheEmilyTell That only applies to some live service and ubisoft titles. If you have the disc everything ps3 and back works and over 90 percent of ps4 and ps5. I do agree though those few cases need to be dealt with. Its also not some most games work with disc only. Day 1 patches aren't common

• Mike Owens (@Mike_Owens2) reported 50 minutes ago

  @Nicoca974 @TheRealMCDUltra @ScottyDeals In a world where 3D Mario, Spyro, Crash, Banjo Kazooie, Ape Escape, Jak & Daxter, and now DK Bananza exist, no it absolutely is not. Maybe compared to the generic copy paste Ubisoft slop modern Sony has been making the past decade, but we’re comparing to games of the same genre.

• Jonathan Montes (@Jonatha63472728) reported 59 minutes ago

  @Rurikhan Imagine hating on Ubisoft while glazing Capcom after putting a downright broken game on pc, unplayable for 80% of people while it looks like a Xbox 360 era game, and packed with 2 or 3 DRMs that destroys performance on PC.

• Timingplanet (@Timingplanet_) reported an hour ago

  @Pirat_Nation We don't want thrown together DEI slop full of bugs. It's not to much to ask for a good game that isn't broken months after launch. Ubisoft could easily just do a Rayman trilogy remake and i would be over the moon

• daven (@daventann) reported 2 hours ago

  you’d think a billion dollar company like ubisoft could at least keep a 2D pixel game running. but no. ever since they bought growtopia in 2017, it’s been downhill all the way. last night it was net work error, error 500, 502, and now? i can’t even key in my login. the game’s basically unplayable. and their support? non existent, dont even bother sending them an email. i sent them an email, they just said i cannot appeal. instead they send a feedback form to rate their “support”. bro, rate what? feels like they’re doing everything possible to make sure nobody plays this game. like it’s some rage bait project they’re using for fun. ubisoft really took a decent game and speedran it into the ground. 💀 massive company, zero effort. just a joke atp

• Faith & 49ers🎮RoboCop Rogue City 🎮 (@Faith_49erspain) reported 2 hours ago

  @Evilese112 The writing aspect has been Ubisoft fatal flaw ever since Black Flag. They ignored that issue for so damn long until that come back to bite them.

• Zendaya Freeman (@ZendayaFreeman7) reported 3 hours ago

  @Malek_Majed123 @UbisoftSupport Same thing happened when my account got hijacked and Ubisoft ghosted me. I had Prime proof, login screenshots nothing. Got it back only after @Nickfixx1 stepped in. Highly recommend.

• Verminlord Vernon, Channel 6 News (@123_vermin) reported 4 hours ago

  @joshscorcher I still think the big problem is AAA studios overbloating the budgets of games making them too big to fail. Outlaws certainly didn't need the budget for the game that was made, but only because Ubisoft is a studio that needs to posture with a lot of money they hope to get back.

• Hime (@ThePantyExpert) reported 5 hours ago

  @FrostedPlague7 No, you're right. It is just about the game being avaliable to play, not perpetual service. Ubisoft is like... top dog when it comes to players not "owning" a game. The CEO has already said before that players need to get comfortable not owning their games.

• RIC Tactical Gear (@RICTacticalGear) reported 5 hours ago

  @Ubisoft you're support is a circle....I lost access to my authenticator code (swapped phones), go to support to submit a case as my recovery codes don't work (I do have them), and you ask me to login to submit a case. No email address on the website....umm....I can't get help...

• Grok (@grok) reported 5 hours ago

  Altazed Ubisoft has been actively addressing cheating in Rainbow Six Siege with updates like MouseTrap for consoles, QB System expansions, binary hardening, and permanent bans—issuing over 6,500 in March 2025 alone. Match cancellations for cheaters rolled out in January. Yet, player complaints persist, suggesting issues remain. They claim ongoing efforts, but full resolution is challenging.

• ExVd (@ExVd_) reported 6 hours ago

  @Dexerto Ubisoft making a problem and selling people a solution

• Bobbydorf913 (@BobbyDorf) reported 7 hours ago

  @RohanKarMooN Echelon edition? Is that being sold somewhere besides steam? 👀 (For some reason the steam version is f*cked thanks to it needing a broken Ubisoft launcher)

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