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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ibbenbüren, NRW 2
Oelde, NRW 1
Buxton, England 1
New Delhi, NCT 3
Sydney, NSW 3
Delhi, NCT 1
Mittweida, Saxony 1
Erstein, ACAL 1
Morrisville, NC 1
Berlin, Berlin 1
Montbéliard, Bourgogne-Franche-Comté 1
Clarkston, MI 1
Marseille, Provence-Alpes-Côte d'Azur 1
Palm Bay, FL 1
La Garenne-Colombes, Île-de-France 1
Vizille, Auvergne-Rhône-Alpes 1
Cape Town, Western Cape 1
Saultain, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Johannesburg, Gauteng 1
Milton Keynes, England 1
Beauvais, Hauts-de-France 1
Hackney, England 1
The Beaches, ON 1
Frankfurt am Main, Hesse 1
Helsinki, Uusimaa 1
Saint-Nazaire, Pays de la Loire 1
Katzweiler, Rheinland-Pfalz 1
Freyming-Merlebach, ACAL 1
Prescott, AZ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • itzf1ez
    LeFlez James (@itzf1ez) reported

    UBISOFT FIX CHEATERS BRO, THEY ARE BAD AGAIN @Ubisoft @UbisoftSupport

  • KazaxyII
    Kazaxy (@KazaxyII) reported

    @iSmallville Hello Josh, I’m reaching out because I’ve been stuck in a serious Ubisoft account recovery issue and I don’t know what else to do. My account was hacked and stolen from me. The email attached to it was an old Microsoft email that was deleted years ago and cannot be recovered. I’ve submitted 20+ support tickets across 2 years, yes that’s long. 15 seasons at champion across 4 years of playing time gone. I have offered alternative proof of ownership including the exact 2FA phone number and proof I own the Xbox account linked to it for years, and I’m still generic rejection replies I was wondering if it’s even possible to recover a Ubisoft account if I’ve lost the Microsoft email :/ As I keep getting rejected for security reasons?

  • KyShaqq
    Kareem Shaqq (@KyShaqq) reported

    @Ubisoft hi I'm having this issue with ghost recon breaking point ...its very annoying please tell me how to solve ..just brought this game for 100 plus dollars and the servers are stopping me from entering the game

  • Demonking8860
    Bert (@Demonking8860) reported

    @RavenMentore I agree the main issue with The Assassin Freed franchise is, Ubisoft constantly goes from character to character without giving the past characters a send-off or any information on what happened to them after their game.

  • Avenastiva
    Avenastiva (@Avenastiva) reported

    @ItsCsteph @highfivelol @Vikkstar123 It's mostly live service slop that you're talking about, most other AAA games (aside from Ubisoft) have been incredible.

  • Ah__ryan
    Aryan (@Ah__ryan) reported

    @PHO3LIX_ Ohh, okay , wow that makes so much sense , even the rouge prince of persia , has the exact same problem , even though it was only published by ubisoft , now we know , suffice to say you can't do anything about it?

  • BliteGraystorm
    † Blite Graystorm † (@BliteGraystorm) reported

    @TheCrewGame Hey @Ubisoft I keep getting disconnected from the server when playing some events in custom mode for CupCar/Nascar category. Error is: MISHAP_OUT-OF-GAS_1. Already rebooted both the game, the PS5 and wifi connection but nothing works, is it a bug in the database?

  • TAVOASAP
    Tavo (@TAVOASAP) reported

    @UbisoftSupport @ANNO_EN Help! I can't log in to Ubisoft. It says my account has been blocked due to several incorrect login attempts and to try again later, even though I haven't had any incorrect attempts. It's been like this since the day before yesterday and I haven't been able to play. I'm desperate

  • ShaduffNkabule
    Heat Energy (@ShaduffNkabule) reported

    Ubisoft died the moment the made this game paid service. It was thier last chance

  • PittePatPat
    pittepatpirat (@PittePatPat) reported

    @Ubisoft I bought the Season Pass and the monthly thing but it didnt get unlocked.. On Reddit more people have this issue. I made an Support Ticket like 24hrs ago too. Please fix this

  • KyleRowan11331
    Rowan Kyle (@KyleRowan11331) reported

    @hard8_times I am tired of broken Windows and its broken-*** updates. Multiple launchers that forget your login even if you want to play single-player game (RGL and Ubisoft Connect say hello). No retail, where games are even more cheaper. No safe multiplayer in old games (Old CoD games)

  • Rooster832
    Rooster83 (@Rooster832) reported

    @bxn45I @king_249 @hard8_times I had more issues on my PS5 pro with Star wars outlaws because it kept crashing. I think it had something to do with the Ubisoft servers.

  • KyleRowan11331
    Rowan Kyle (@KyleRowan11331) reported

    @nerdx_inked @hard8_times Yeah. I coded this Windows and its updates that cause a crash. I created these launchers like RGL and Ubisoft Connect that logout all the time over and over again. I coded EA app that works like **** while launching Battlefield 6 from Steam and cannot even update properly

  • infinitex__x
    SHINOBI STRIKER (@infinitex__x) reported

    @GoodGameKofi they love the game so they dont even count the many problems it has all im saying if it was ubisoft or ea people would not stay quiet about the games issues

  • jotavesarm
    Sassá (@jotavesarm) reported

    @JezCorden It makes no sense to take away benefits. That's a clear rule of the business world; you shouldn't worsen your service, but rather create something more accessible. Want to resurrect GP? Create a tier with Xbox Day One games and remove Ubisoft+, EA Play, Fort Crew and Cloud.

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