Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1
Lampertswalde, Saxony 1
West Valley City, UT 1
Asunción, Asunción 1
Marília, SP 1
Hénin-Beaumont, Hauts-de-France 1
Tepic, NAY 1
Chía, Departamento de Cundinamarca 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RedTheDumy RBD Media (@RedTheDumy) reported

    @GundamIsHere if any studio "deserves" to have high priced games it would be rockstar, but the issue is if Rockstar hikes their prices up, so will the rest of the industry, especially companies like Ubisoft and Bethesda that drop nothing but slop

  • robhimself79 Rob J. (@robhimself79) reported

    @UbisoftSupport It was on my windows handheld. No errors at all, no games would launch. eventually I had to log out of the Ubisoft launcher and it started working again but it did it every time I would relaunch. Seems that this was 100% on the launcher

  • RonnieBlaz3 R̺͆o̺͆n̺͆n̺͆i̺͆e̺͆B̺͆l̺͆a̺͆z̺͆3̺͆ (@RonnieBlaz3) reported

    @Humblekid911 @yosp MSFT nor Sony have the authorization to allow games they DO NOT OWN the ip to on a separate platform that game was originally purchased on! In Short. it’s a legal issue! And those companies(EA.Ubisoft.Capcom etc) would what to be monetarily compensated(Paid) ! No pay No play

  • ClairePone ClaireThePone (@ClairePone) reported

    @UbisoftSupport Hello again! I have another problem with my ubisoft account i have been trying to fix i switched form xbox to pc to play For Honor and i owned every character besides sohei and kahtun could you please help

  • MultiracialLion Multiracial Lion (@MultiracialLion) reported

    @decoyposts @GundamIsHere Of course, the underlying problem is bloated studios that require bigger price tags in order to cover the overhead. I think I read Ubisoft had something like 20k employees worldwide, while still making one game a year. If that game is mid and doesn't sell well, gotta charge more

  • Lucas_sja Lucas 360 (@Lucas_sja) reported

    @UbisoftSupport @UbisoftSupport The Far Cry 2 Xbox 360 servers are still down since November 2023. More people have been sending videos and images of the problem on Ubisoft's discord. Any news from the team that is fixing the server? Thank you.

  • Grinta_96 Maximus ❤️🖤 (@Grinta_96) reported

    @UbisoftSupport Uae and on ur ubisoft support website I've seen a response saying there's a login error affecting players on that region

  • officepol Kosaku Shima, MBA | MSCS (@officepol) reported

    Signs to watch: - Console arena - Steam / Xbox game hosting service rival - Next generation of AAA games - Publishing rivalries with EA, Ubisoft, etc.

  • Sess699 Mav699 (@Sess699) reported

    @EnterThePug @Asmongold @Grummz Ubisoft has a giant problem with the formula that they consistently use to make their games, it has nothing to do with DEI, far cry didn’t have a “DEI issue” and their series became slop because the games were far to formulaic and unnatural feel with how they built the worlds.

  • WhosEorva blayde (@WhosEorva) reported

    enemies cancel, match making error, enemies cancel, match making error over and over and OVER again nice fix your game @Rainbow6Game @UbisoftSupport @Ubisoft

  • doodoodadi2 doodoodadi (@doodoodadi2) reported

    @EndymionYT I love that when people talk about ubisoft its always just shadows and not any of the issues their games have had since 2013 but suddenly, despite constant declining sales bc of GAMEPLAY ISSUES, the only failure they have happens to be the one they made George Floyd memes of

  • robhimself79 Rob J. (@robhimself79) reported

    @UbisoftSupport Zero of my Ubisoft games are running through steam or game pass right now... Is there an outage?

  • tillorboy Ty (@tillorboy) reported

    @LegacyKillaHD I hope to God some ****** company like Ubisoft or EA to charge $100 for Assassin's Creed 48 or Madden 173 and people dont buy it and they crash and burn

  • DDoodles891 NPCDrew (@DDoodles891) reported

    I like how with Ubisoft I logged in 2 days ago and told it to remember my computer as a trusted device only to find out it logged me out and is requiring me to sign in AGAIN today. **** you Ubisoft you suck.

  • blue_control69 🇬🇧BlueControl🇬🇧 (@blue_control69) reported

    @The_Notorious_4 @TheCrewGame Ubisoft tred to remove the game from our libraries when they shut the servers down. The credit you're giving should go to the players who are currently taking ubisoft to court over it, and it has forced the offline mode to be added.

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