Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Glasgow, Scotland 2
Colorado Springs, CO 2
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1
Ipswich, England 1
Braşov, Judeţul Braşov 1
Pānīpat, HR 1
Ahome, SIN 1
Montreuil, Île-de-France 1
Licata, Sicilia 1
Mannheim, Baden-Württemberg Region 1
Frankfurt am Main, Hessen 1
Olympia, WA 1
Lucé, Centre-Val de Loire 1
Firmi, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • e01648a34cd64fc P.A (@e01648a34cd64fc) reported

    @foxalive555 @9_volt_ Omg I wish I could forever like a tweet, yes exactly this. Ac Valhalla turned me of so much with open world games cause open word games these days are fuckinf bloated! With **** just isn’t that creative nor that fun or great. Ubisoft can almost never get away from this issue.

  • Unknown1Z1 Unknown1Z1 (@Unknown1Z1) reported

    @ImmersiveGamer2 yes, this information is legit and every detail noted in this article is true. The only issue is that we haven't heard anything official from Ubisoft. I played the closed test so i can confirm.

  • CWyattBishop C Wyatt Bishop (@CWyattBishop) reported

    @Ubisoft Please fix the fing audio glitch on xbox

  • duartengsilva Duarte Silva (@duartengsilva) reported

    For the love of god can you guys fix Breakpoint? Every couple of minutes I get disconnected with some "MOUNTAIN 00014" error, and I'm not the only one. I'm on the PS4. Also happened on PC. @GhostRecon @Ubisoft @UbisoftSupport

  • YT_Toggle Toggle (@YT_Toggle) reported

    @Rainbow6Game is Situations (Asset Protection) broken? Round 1 is perfectly fine however round 2 only two attackers out of 4 appear, I roam across the whole building and they are nowhere to be seen :D (uPlay / PC)

  • Logan88743406 DUHH_Elevate (@Logan88743406) reported

    Ubisoft got me losing 100 mmr against champs bs fix yo game🥱

  • xsaleh67 Saleh (@xsaleh67) reported

    @UbisoftSupport Hey is there a general problem with buying things from ubisoft ? I can’t get the year 7 pass to save my life like not one bit , I removed my ps account from my ubisoft account so that might be the problem but the problem is still there

  • PerryCallsOut Perry T (@PerryCallsOut) reported

    Whats the point of mouse and keyboard on console? So kids that suck on pc dominate console? Fix it weridos, P.s. Ubisoft your game is *** @PlayStation @Rainbow6Game @Ubisoft

  • SlamJam101 SlamJam 🇬🇧 (@SlamJam101) reported

    @Doki_R6 @UbisoftSupport I did fix this issue got an answer from ubisoft will find it now.

  • Pioldes lands between enjoyer (@Pioldes) reported

    reminds me of one time a coworker who worked on assassin's creed odyssey told me that solid work from Origins got redone because a director wanted it their way I've heard about competition, secrecy and ego issues between different Ubisoft studios and man, don't do that

  • ArtsW01f 3D-W01fArts (@ArtsW01f) reported

    ... my Linux laptop... and it still doesn't work on my Windows gaming pc. I can use the shop, see all that's available, EVERYTHING! Ubisoft, if you wanted to show you support Linux for gaming... this is a ****** way to do it but hilarious. ... now FIX YOUR DAMN SOFTWARE!!!

  • KRIIIPTO G Λ B | FCS 😶 (@KRIIIPTO) reported

    @Bagel1k Ayooo are you able to play RainbowSix Vegas2??? Was trying to play but it always giving me error messages..On Steam and Uplay..

  • MunkiWasTaken Munki (@MunkiWasTaken) reported

    @RicstaGaming @Ubisoft @UbisoftSupport Did you get a crash report? Or nah.

  • StrikingYak DSP on the Casting Couch (@StrikingYak) reported

    @magicmeows Even on Xbox you have to disconnect from wifi to launch AssCreed or whatever, otherwise it'll force you to sign up for a Ubisoft account before you can even see the main menu

  • Reallyfubar MelancholyTerminator (@Reallyfubar) reported

    @Rabaweils @Lorenzo_txt @Okami13_ Not quite i think, looking at the state of Ubisoft and the like, their mentality is milk the payer for every ******* penny they can and sell cosmetics and more cosmetics / skins whatnot,live service, its not fair to compare that to accessibility options, and i think you know that

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