Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Frankfurt am Main, Hessen 3
Prague, Hlavní město Praha 3
Madrid, Comunidad de Madrid 3
Sydney, NSW 2
Raleigh, NC 2
Guatemala City, Departamento de Guatemala 2
Helsinki, Uusimaa 2
Cornhusker Trailer Court, NE 2
Rio de Janeiro, RJ 2
Manchester, England 2
Montpellier, Occitanie 2
Ankara, Ankara 2
London, England 2
Barcelona, Catalunya 2
São Paulo, SP 2
Munich, Bavaria 2
Berlin, Land Berlin 2
Milan, Lombardia 2
Zürich, ZH 2
Kyle, TX 1
Hagerstown, MD 1
Glen Burnie, MD 1
Puygouzon, Occitanie 1
Williamstown, NJ 1
Aschaffenburg, Bavaria 1
Saint-Paul, Réunion 1
Ustka, Województwo Pomorskie 1
Vielha, Catalunya 1
Jarny, ACAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • thekillamon thekillamon (@thekillamon) reported

    @Boogie2988 I also don't see really anything anticonsumer from them. Especially compared to other companies. Even their microtransactions are pretty fair in my opinion. With that being said, my main issue with Ubisoft is that all of their games are the same thing now with a different skin.

  • wildponies_ Wild Ponies™ (@wildponies_) reported

    @PS_MasterRace Yup, hopefully it’s unfortunate turn of events and Ubisoft will fix that.

  • KevinWid99 Kevin Conver (@KevinWid99) reported

    @denissetakes 🌟STAR players are selected by ubisoft . i was one in 2017 for the E3 event and was selected as i put many hours (yrs acually ) into helping the far cry community with tech issues with far cry 4..was an honor to attend E 3 2017 and get to try #FARCRY5 ..before many saw it

  • BVirus16 black_Virus16 (@BVirus16) reported

    @Rainbow6Game Hello ubisoft im having some problems about the waiting in the game queue

  • djbadbin1 Dj badbin (@djbadbin1) reported

    @Ubisoft I need help with my Ubisoft plus subscription. I subscribed made the payment but still don’t have access to the service need help plz

  • TheMightyAppleX TheMightyApple (@TheMightyAppleX) reported

    @UbisoftSupport Sent proof that i bought a game through dm and no response and no game, will never buy from ubisoft store ever again, terrible service !

  • Testycoal J (@Testycoal) reported

    @UbisoftSupport Been stuck on the London Mission 'Firing the arrow' for over a week now with 0 feedback from Ubisoft. I strongly suggest not buying a copy until they sort it out, there are way, way too many different bug/glitch reports.

  • AgorasPete Pete.Agoras (@AgorasPete) reported

    @TylerDurden516 @KnightGriever @Ubisoft They even said they added a quality option at 4k 30fps and a performance option at 60fps with dynamic resolution. I don't know what the problem is, just go for the performance mode.

  • PwnProblems password_hash FROM master.sys.sql_logins (@PwnProblems) reported

    If Ubisoft were a car dealership, they would sell you last years model at twice the price, they would tell you it comes with 3 years warranty, but attempt to snake out of it if you use it, when you went in for a service, they would detune it, then try and flog you the new model.

  • TheMightyAppleX TheMightyApple (@TheMightyAppleX) reported

    @UbisoftSupport Sent proof that i bought a game through dm and no response and no game, will never buy from ubisoft store ever again, terrible service !!!!!!

  • alanh1982 Alan (@alanh1982) reported

    @foxygames_uk This will be the second Ubisoft I will have to stop till they fix I’ve also had to stop playing Watchdog Legions on #XboxSeriesX due to save bug not being able to save after hours of gameplay 😩

  • TheMightyAppleX TheMightyApple (@TheMightyAppleX) reported

    @UbisoftSupport Sent proof that i bought a game through dm and no response and no game, will never buy from ubisoft store ever again, terrible service

  • madeyemischief madeyemischief (@madeyemischief) reported

    @E3waitfor2020 @Ubisoft the last game that i played was og watch dogs, and i couldn't finish it for the broken. i learnt my lesson years ago, it takes others a little longer it seems

  • jotuunar Bowser (@jotuunar) reported

    @Ubisoft @DaJemandSpielt @assassinscreed Y’all need to fix it I have at least ten crashes a day and I’ve been reporting them all it says some stupid error and closes the game.

  • Bitmap_Frogs Bitmap Frogs (@Bitmap_Frogs) reported

    @Ubisoft hey I just got hit by another valhalla bug... unopenable chest but I have the key... y'all planning to fix these things soon?

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