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Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kowloon, Kowloon City 1
Longueuil, QC 1
Neuruppin, Brandenburg 1
Hannut, Wallonia 1
Heldenberg, Lower Austria 1
Paris, Île-de-France 6
Sitten, VS 1
Creil, Hauts-de-France 1
Dieppe, Normandy 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Ciudad Jardín, MEX 1
Montréal, QC 1
Haguenau, ACAL 1
Val-d'Or, QC 1
Pointe-à-Pitre, Guadeloupe 1
Les Abymes, Guadeloupe 1
Rio de Janeiro, RJ 1
Bompas, Occitanie 1
Lanús, BA 1
Montaigu, Pays de la Loire 1
Hortolândia, SP 1
Fairfield, CT 1
Milan, Lombardy 1
Teresina, PI 1
Mejorada del Campo, Madrid 1
Rennes, Brittany 1
Champigny-sur-Marne, Île-de-France 1
Villeurbanne, Auvergne-Rhône-Alpes 1
Santa Cruz do Sul, RS 1
São Gonçalo, RJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • WHITE_RABBIT732
    white_rabbit_732 🐇 🇨🇦 (@WHITE_RABBIT732) reported

    @TheDivisionGame Man I know how my deaf grandmother really feels now day to day. How does a game that almost 3000 days old have these issues?. The laziness is beyond comprehension. Get to work and fix the problem already. Absolutely no excuse for this behaviour fu Ubisoft.

  • MoserR6s
    ///Moses (@MoserR6s) reported

    Ubisoft will drop a new siege update with the worst bug known to man kind and the only way to fix it is for everyone to leave the lobby, throw a ***** in the air and catch it in your ***

  • KnightsF56749
    PulpyGamesStudio (@KnightsF56749) reported

    @gladkyi_dmytro Yes, that's my problem with this ****. I want Steam to be an equal marketplace, I understand bigger companies have more $ to push marketing/more coverage, but this is an obvious playing favorites to clearly not make Ubisoft go through the same standards as solo devs for a launch.

  • alewis09999999
    Alfie Lewis (@alewis09999999) reported

    @UbisoftSupport Ubisoft fix ps5 why am I running 60 frames

  • NatNivram
    Nat Nivram (@NatNivram) reported

    @PlayStation Are you guys going to try and win back your customers’ trust? I even tried to buy AC Shadows from the PS store, ran into a technical problem and you and Ubisoft have just passed me around. Embarrassing shambles all around.

  • NekoGwyndolin
    NekoGwyndolin (@NekoGwyndolin) reported

    @Bayun_The_Cat @HighDrownedGodX @transcalamitas Dear lord dude, you're acting like FromSoft is about to fall off and become Ubisoft. They added some content to the new version of the game, but they didn't want to make that content exclusive to one console. They are selling it for $5 and it's a one time thing, there is no issue

  • aakashgupta
    Aakash Gupta (@aakashgupta) reported

    Sony just stopped producing game discs. GTA 6 won't ship on one. And the same summer, Atari is selling 39 brand new cartridges for a console from 1977. When the PS4 launched, under 10% of game sales were digital. Today it's about 85% on PlayStation. The disc was already a rounding error, roughly 3% of PlayStation revenue, so Sony killed it, cut the manufacturing cost, and routed every sale through its own store where nothing can be resold. Here's what that actually bought players. Ubisoft delisted The Crew in 2023 and shut the servers in 2024. Millions of people bought that game. Every copy died, including the physical ones, because the disc was just a key to a server that no longer exists. Meanwhile a Pitfall! cartridge from 1982 boots today. No account, no patch, no license check, no server. The game lives on the chip you're holding. That's the joke Atari is making with this launch, and it's a good one. The company selling 49-year-old technology is the only one offering what used to be the default deal. You pay once, you own it, it works forever. Games from 1982 will outlive games from 2024. Nobody planned that. The industry chose it.

  • FuzzyQuills
    FuzzyQuils 🇻🇦 (@FuzzyQuills) reported

    @BrodieOnLinux My guess is that Ubisoft's initial upload got approved then someone else managing the appID at Ubisoft uploaded a broken build afterward that didn't include the game files. (2/2)

  • DiamantThomy
    Thomas Winkelmann(DiamantTh@troet.rocks) (@DiamantThomy) reported

    @ariange1o @Pirat_Nation I understand the argument that For Honor was not sold as a native Linux game, but that does not fully answer the refund question. The problem is not that Linux users suddenly invented a platform promise out of nowhere. The problem is that Steam now includes Steam Deck, SteamOS, Proton, Steam Machine compatibility information and a wider compatibility ecosystem that customers actually use when deciding what works for them. When Steam shows a game as playable or compatible in that environment, and ProtonDB also points toward practical usability, this becomes more than a random unsupported edge case. Ubisoft can choose to prioritize anti-cheat over that compatibility path, but the customer consequence should not simply be ignored. If a game keeps receiving updates on Steam, publishers should keep the current Steam ecosystem in mind, not only the platform label from the original release. Refund demands make sense when a practical compatibility use case existed after payment and then disappears because of a later publisher decision.

  • AbcAbc347433
    SilverBoarMedia (@AbcAbc347433) reported

    @goinggoldfilms @Disass They're completely ripping people off for something that looks no better than Watch Dogs and they even pulled an Ubisoft with their fake advertising that they should get into trouble for.

  • Black_wolf_1978
    Blackwolf_King42 (@Black_wolf_1978) reported

    modifier and walls thats not there buffing shotting cant hear the guns drones coming at you like we in legendary the game is trashed and cleaners taking control points not happening the icon for the pilot is on @divisiongameHQ @Ubisoft @Orkanos when all this going get fix

  • PimpGremlin
    Gremlin (@PimpGremlin) reported

    @Ubisoft @Rainbow6Game Fix you ******* anti-cheat and start hardware banning people like I shouldn't be running into cheaters every game or every other game depending on the day. Also fix your damn SBMM; I shouldnt be getting Champions and Emeralds in ******* Silver lobbies.

  • SaviorZZZZZZZ
    Savior 🙏 (@SaviorZZZZZZZ) reported

    was playing Far Cry 3 and ******* ubisoft had my game crash so I opened twitter and saw this bomba please man

  • Eren_Hell
    dfDynamo (@Eren_Hell) reported

    Ubisoft needs to fix their useless desktop Launcher app with broken auth sessions.

  • Silverizor
    Silverizer (@Silverizor) reported

    @petarprokiller1 it was a hacker that got into the code and made a fake update, according to the ubisoft support team. and because of that they made another small update to fix it all afterwards but the damage was already done

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