Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Embu, SP 2
Phoenix, AZ 2
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Pontivy, Bretagne 1
Alta, Finnmark Fylke 1
Lanús, BA 1
Pärnu, Pärnumaa 1
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • tweedle_duck TweedleDuck (@tweedle_duck) reported

    @ModernVintageG The next step as a games as a service. I’m sure it’ll be available for “free” with a Ubisoft + subscription service. Eventually their library will only be accessible through their service. No physical copies made, no production line to worry about.

  • SapphireTri Sapphiretri Needs Coffee (@SapphireTri) reported

    @SidAlpha Ubisoft is glorified rental service. Unless is a retro game i will not buy any game from them again. Not risking my purchase turning into a rental later.

  • Maginus_sama G. P. (@Maginus_sama) reported

    @HeisenbergFX4 @Ubisoft Note: ubisoft said it was a communication error with steam.. they game aren't being take away they will stay in your steam library.

  • SlytherinRevie2 Slytherin Reviews + Gaming (@SlytherinRevie2) reported

    @CosmicCleric @Zantensor @JoshStrifeHayes Ubisoft Account needed for Ubisoft Club rewards, also it's was a steam problem as they didn't read the update correctly

  • FlannelZamboni Flannel Zamboni (@FlannelZamboni) reported

    @JoshStrifeHayes This is what "games as a service" concludes at. I think Steam should sue Ubisoft so they can refund to their clients.

  • FrenziR6 Frenzi (@FrenziR6) reported

    **** @Ubisoft YOU PIECES OF **** CANT FIX YOUR GOD DAMN GAME AND GET A BETTER ANTI CHEAT YOU LAZY UNITELLIGENT IDIOTS

  • Jexs_ID Fauzi (@Jexs_ID) reported

    @growtopiagame Server Down @Ubisoft

  • Kyle46227369 KyleCrusenberry (@Kyle46227369) reported

    @Ubisoft fix the disconnects on Rainbow Six Siege. It's getting on my nerves

  • mordrekai Antonio Ivars Badía 🇪🇸 (@mordrekai) reported

    @ModernVintageG The DRM is the problem here (and the way Ubisoft uses it). You will not avoid this problem using physical games, but buying games of companies who respect their customers. Or just buy at GoG and stop worrying about DRMs.

  • ShinobiPhoenix 高橋さん、ありがとうございました。 平和を見つけてください。 (@ShinobiPhoenix) reported from Columbus, Ohio

    @Helexzura @PMS_Jordan The entire of the internet is just looking for something to rage about for something to do since real problems can't be solved. Ubisoft is in enough real trouble with the French and Singapore Governments, there was ZERO chance they were adding to the legal fire.

  • SUPERO02 SUPERO2 (@SUPERO02) reported

    @g_chrispy there had bee reports that ubisoft added a error that prevents you from starting it up

  • pratik_suryvnsi Pratik Suryavanshi (@pratik_suryvnsi) reported

    @JoshStrifeHayes If you buy any game of Ubisoft from the steam they ask you to login in Ubisoft connect to give access to play that game right.that purchase game’ll be shown on Ubisoft connect and even u can play on it.If they remove from steam even u can play through Ubisoft connect,I think so.

  • smeghead25 Michael (@smeghead25) reported

    @IGN Wow, Ubisoft is missing 90% of the point. Yes, people were upset because the information implied an entire game was going to be inaccessible. But the real problem IS the DLC that people have paid for becoming inaccessible as well. That's ******.

  • Aogami22 🔞Aogami🔞 (@Aogami22) reported

    @ModernVintageG Good luck. Most of Ubisoft's games release 1000% broken and unplayable. Day 1 patches are a necessity, so unless you make sure that data is on your PC/console when you want to play it 10 years from now you're boned. And HDDs have a limited life. This stuff is all gonna die

  • ItsChampMates Zachary Christoforu (@ItsChampMates) reported

    @JeremyPenter It's so annoying with ubisoft all there big mainline games and even some of the smaller one have so much potential but ubisoft never fix what's needed to be fix just straight up copy and paste the games it's kinda sad tbh I just want be a ubisoft fan but it's so hard to care anym

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