Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Faulkner, MA | 2 |
Clark Bayshore, MI | 2 |
Sydney, NSW | 1 |
Saint Augustine South, FL | 1 |
Paris, Île-de-France | 1 |
Villa Alemana, V Región | 1 |
Nanterre, Île-de-France | 1 |
Bengaluru, KA | 1 |
Ahmedabad, GJ | 1 |
Düsseldorf, NRW | 1 |
Pont-Sainte-Marie, ACAL | 1 |
Toulouse, Occitanie | 1 |
Opelika, AL | 1 |
West Pasco, WA | 1 |
Palo Hincado Barrio, Barranquitas | 1 |
Le Muy, Provence-Alpes-Côte d'Azur | 1 |
Nantes, Pays de la Loire | 1 |
Lawrence, MA | 1 |
Rennes, Bretagne | 1 |
Saint-Denis-en-Bugey, Auvergne-Rhône-Alpes | 1 |
Romainville, Île-de-France | 1 |
Cormeilles-en-Parisis, Île-de-France | 1 |
Seattle, WA | 1 |
Monterrey, NLE | 1 |
Adelaide, SA | 1 |
Schwedt (Oder), Brandenburg | 1 |
Canberra, ACT | 1 |
Leverkusen, NRW | 1 |
Béziers, Occitanie | 1 |
Ibbenbüren, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Monkenstien (@3_monk) reported
@UE_UpperEchelon Shouldn't this be the one we say enough, no more broken releases, we have it on every @UbiSoft game that comes out to add to the pile and start asking these questions, I would like to hear a game journal or such jus ask now "is this a 2077"
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RIIZE Fzsh (@Fzsh_1) reported
@UbisoftSupport Tf you suspending my acc for Not my problem that I have to put my details in every poes day cause Ubisoft connect it broken **** off man
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Eternal (@SPECT3RAL) reported
@ColbyCheese1997 @HyperScapeGame Go onto Ubisoft Connect and search them from the friends menu there 👍 I had problems with this too but now I know how
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preens (@plenishs) reported
@UbisoftSupport I can't connect to your service on my PC. None of my Ubisoft+ games are available because it thinks I'm offline. Same for my friend on a different connection so it's server issue. ETA on a fix?
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nacho (@quaffle_waffle) reported
@Ubisoft can you release @assassinscreed Valhalla patch for this death glitch at Asgard?
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Peter Thompson (@PeterTh21034798) reported
@GoogleStadia @Ubisoft why another subscription? You're practically a ubisoft service anyway, surely we can merge and reap rewards?
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Niclas (@NiclasBlink) reported
@Ubisoft I finally managed to fix the crashes and freezes in Valhalla by tweaking some AMD files and then ya release a patch to "stabilize" things and now it's back to crashing every 10 minutes? Y'all messed up this release so damn bad.
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kyle Chung (@chung_b0y) reported
anyone else having problems woth siege on pc game literally crashed on me and my uplay doesnt have it on downloads and i cannot play with an activation key @UbisoftSupport
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Stephen Simmons (@PanicAcid) reported
@PixelTrashGames Given the issues I've had with CP on my series x and one x I hope ubisoft consider the launch of AC VH to be a huge success!
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Steve Harris🏴🇳🇿 (@SteveT_97) reported
@Ubisoft My assassins creed Valhalla game is not working, and has not been since the last patch. This update from today has not fixed the game. Its is starting to be a piss take now. I have sent emails to you and not had a reply. I havent spent £60 on a game so i can not play it.
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Söpa Art (@Sopa_Art) reported
@That_mist_ake @avonezzac @prodpitfall I invite you to join any Ubisoft community. Specifically AC. What's that? A minor glitch? THIS IS OUTRAGEOUS, UBISOFT YOU'VE RUINED ASSASSIN'S CREED! But then that same person will call any Bethesda game GOTY
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Antonio (@antonio_eveun) reported
@UbisoftSupport Good evening Ubisoft team. Your latest patch for AC Valhalla don’t let me hear any voices when a dialogue is triggered. I only hear voices around Eivor but not when I get into a dialogue:(.... fix this please.... I LOVE the game so far and this issue is ruining it
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Kieran (@kieran1743) reported
@LegacyKillaHD Why are people so pissed about the game, it’s a original idea built from the ground up bethesda had something to work with with fall out, Ubisoft had something to work with on AC, this is completely new. They will fix the game and make it better. Just got to give them time
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Shabaz Khan (@shabzkhan) reported
@Ubisoft Can you fix the Legion game on Xbox Series X as a gift?
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Jason nobbs (@NobbsJason) reported
@dillpickle5775 @Rainbow6Game Hmmm all I hear "Ubisoft fix I mad was" grow ******** up dude