Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Seattle, WA 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Bari, Puglia 2
Rennes, Bretagne 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Lampertswalde, Saxony 1
West Valley City, UT 1
Asunción, Asunción 1
Marília, SP 1
Hénin-Beaumont, Hauts-de-France 1
Tepic, NAY 1
Chía, Departamento de Cundinamarca 1
Arujá, SP 1
Caçador, SC 1
Kampung Teluk Gadong Kecil, SGR 1
Santa Maria, RS 1
Unión de Crédito Agrícola de Hermosillo, SON 1
Brasília, DF 1
Hoboken, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • shouldseemenow Redmas. (@shouldseemenow) reported

    @ReddersTV @Ubisoft Nothing wrong with live service if done right.

  • ace__0505 Nicholas Otaku (@ace__0505) reported

    @growtopiagame there’s no point playing this game anymore if problems such as this continues. such a small mistake could been avoided if devs double check, triple check the database or servers. disappointing ubisoft… not cool

  • mlzj1907 MLZJ (@mlzj1907) reported

    @pieceofshxt3 @growtopiagame Rollback basically means they turn back time, for this situation, a glitch happened in the game and Ubisoft is turning back time to yesterday. That's means whatever u been doing today will most likely be gone, whether it's farming blocks or trading

  • indejito Windej (@indejito) reported

    @realderpyfox @Ubisoft i know a few people with the same issue, me being one of them. hopefully its fixed soon.

  • kevinersa1 Pindut (@kevinersa1) reported

    @UbisoftSupport ubisoft pls fix the server. i cant connect on ubisoft connect. and i cant buy currency packs inside the game. pls fix it

  • Dirtuk1 Hot Steve  (@Dirtuk1) reported

    @JustasMorkunas @growtopiagame I quited growitpia long time ago and to see that 2nd year in a row rollback that's just devastating, like it's ubisoft a multi billion company and they can't afford to run this without any problems

  • Mute_Messiah Illuminati Reign 🐺 (@Mute_Messiah) reported

    @assassinscreed I am loving the update. I just wanted to submit what appears to be a glitch via Ubisoft connect, where my challenge progress is not being registered.

  • MikeStone1012 Mike Stone (@MikeStone1012) reported

    @Ubisoft In the division 2 I’ve looted a weapons box but still have the option to loot it again and I picked up a collectible but its not in my progression is there a way to fix this on ps4

  • AdamFarag8 Adam (@AdamFarag8) reported

    @Ubisoft Why don't you go and f*ck yourselves instead with your broken microtransaction filled shits? You don't care about game making,you just want money without making anything. At least 10 of your last games were unplayable on pc and you don't give a **** about it.

  • BartWronsk Bart Wronski (@BartWronsk) reported

    @kenpex Ah, I remember how being at Ubisoft only 2 years, and Editorial (bosses in Paris) went through the following fads (treated as silver bullet to "solve" and win at gamedev!): - f2p w microtransactions, - multiplayer everywhere, - companion devices (?), - game as a living service.

  • William76613177 William (@William76613177) reported

    @Ubisoft fix your ******* game

  • Kuyangnyangkut 3MaTriX (@Kuyangnyangkut) reported

    @growtopiagame Hi Ubisoft, Please dont do rollback. because we won't anything goes wrong because this action! Don't be stupid by follow those youtuber bots said "we need rollback" that actually there's nothing wrong here and DAILY QUEST glitch is FAKE! I hope you respond to my message :)

  • RyGoesPOP RyGoesPOP (@RyGoesPOP) reported

    @AduroTri @Lux_1gnis Then why didn't the First Pass go for all 3rd Party? I mean Sakurai would've been quicker to reach out to Activision or Ubisoft. Crash or Rayman would've made Sense.

  • MosierJai Jai Mosier (@MosierJai) reported

    @Ubisoft what is going on ? Why is the yule festival not working? People have to go back to a real old save in order to get it to work? It cannot be accessed after the current update

  • ragaknak ragaknak1111117 (@ragaknak) reported

    @growtopiagame Excuses excuses only excuses man not even a single contribution **** ubisoft if they really cared about this ******* game then most of the problems that they encountered should ve been resolved they dont wanna invest anything in the game to make it better only to make it playable

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