Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Seattle, WA 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Bari, Puglia 2
Rennes, Bretagne 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Lampertswalde, Saxony 1
West Valley City, UT 1
Asunción, Asunción 1
Marília, SP 1
Hénin-Beaumont, Hauts-de-France 1
Tepic, NAY 1
Chía, Departamento de Cundinamarca 1
Arujá, SP 1
Caçador, SC 1
Kampung Teluk Gadong Kecil, SGR 1
Santa Maria, RS 1
Unión de Crédito Agrícola de Hermosillo, SON 1
Brasília, DF 1
Hoboken, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • JhonOncrack ******* bandit (@JhonOncrack) reported

    @Rainbow6Game Been waiting on round 2 for about 10 minutes now and it’s still not working. Everyone has left and re joined and it’s still ******. Good game Ubisoft really enjoying it

  • ethunderx Cyberstarnova (@ethunderx) reported

    @jeddonathan @PSLifeStyle No, Ubisoft getting bought by someone is a positive outcome especially for Sony because it would help develop their Cloud Service and provide competition towards Microsoft's ABK and Bethesda buyouts. Also Microsoft is going to acquire Koei Techmo or Sega.

  • dr_ttcX Dr.TTC (💙,🧡) (@dr_ttcX) reported

    @UbisoftSupport Deathmatch on PC (Ubisoft Connect - No Steam). Got no error message, game just froze and crashed. I just played Quick Match and it didn't happen, so it seems to be an issue with Deathmatch only.

  • CoolBeens789 Jeremy (@CoolBeens789) reported

    @thecoreross “Waiting for a fix from Xim” lol, Ubisoft hasn’t shared how they’re doing it so how exactly are they supposed to fix it when they don’t know know what’s to fix

  • dr_ttcX Dr.TTC (💙,🧡) (@dr_ttcX) reported

    @UbisoftSupport @ShadowRaze__ Happens to me as well. Sometimes I crash mid game in Deathmatch, sometimes during queuing. No error messages. I'm on PC, playing through Ubisoft Connect (no Steam)

  • gabrielmt2005 gabrielmt2005 (@gabrielmt2005) reported

    Hello @UbisoftSupport @Ubisoft_Spain @Ubisoft , 5 minutes ago I bought 600 r6 credits, equivalent to €4.99, to be able to buy the battle pass, but I still haven't received them. May I know if there is a problem?

  • QtCloudsss ꧁𝕮𝖑𝖔𝖚𝖉𝖘꧂ (@QtCloudsss) reported

    @Ubisoft @Rainbow6Game I just got kicked from a match point 3-2 and it wouldn’t let me connect back and I got banned fix you’re game

  • missbonekitty Andrea ٩( ʘᆺʘ )۶ (@missbonekitty) reported

    Ubisoft Connect... is **** :) Because haha IT WONT CONNECT. just keeps saying the connection was lost and that a ubisoft service is currently unavailable

  • Miyaa999 Andrew (@Miyaa999) reported

    @missbonekitty Ubisoft: We’re the gaming service that’s worse than Twitter!

  • VizionZTV VizionZ (@VizionZTV) reported

    Siege still ******* sucks call it skill issue call it whatever tf you want **** that game and **** ubisoft

  • theMadTrashman theMadTrashman (@theMadTrashman) reported

    @Ubisoft still has no plans to fix people hacking. New season all new hackers. It's getting embarrassing. I'm almost to the point where I never touch another ubisoft game in protest.

  • mixedzenteyre Soccer🤪 (@mixedzenteyre) reported

    @Kirito121810 @UbisoftSupport I got the same things Ubisoft will fix it tommorw probably

  • StakFallT 50m30n3 (@StakFallT) reported

    @UbisoftSupport *sigh* fighting connectivity issues with Ubisoft Connect... Connection Lost A Ubisoft service is currently unavailable. I don't even want to play it online, but apparently, I can't even play unless I log into Connect at least once. Can we please just stop with the forced online?

  • ValiHinokami Vali Hinokami 🥀 DEBUT TBA (@ValiHinokami) reported

    Ubisoft i got a message for you why ******** did you log me out my ubisoft acc cause i cant get into it now why is this always a issue with your launcher.

  • Ente__Gaming Gaming-Ente (@Ente__Gaming) reported

    @UbisoftSupport I play on Xbox and I still have Problems with the Ubisoft servers

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