Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
London, England 3
Minneapolis, MN 2
Paris, Île-de-France 2
Nottingham, England 2
Rennes, Bretagne 2
Seattle, WA 2
Sydney, NSW 2
Fort Worth, TX 1
Berlin, Land Berlin 1
Myślenice, Województwo Małopolskie 1
Palomares del Río, Andalucía 1
Châlons-en-Champagne, ACAL 1
Chesterfield, MO 1
Clinton, CT 1
Toronto, ON 1
Las Vegas, NV 1
Cupertino, CA 1
Melbourne, VIC 1
Newcastle upon Tyne, England 1
Breteuil, Hauts-de-France 1
Lusaka, Lusaka Province 1
Pouilly-sous-Charlieu, Auvergne-Rhône-Alpes 1
Saint-Jean-de-Braye, Centre-Val de Loire 1
Rotterdam, zh 1
Cerritos, CA 1
Irvine, CA 1
Brisbane, QLD 1
Lavaur, Occitanie 1
Valencia, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • d_urex DUrex (@d_urex) reported

    @Ubisoft @Rainbow6Game pls fix your game

  • aseti_ j o s h :Þ (@aseti_) reported

    @andrewgrimo2_0 @Ubisoft Dont see a problem

  • KingDudley_XBOX King Dudley (@KingDudley_XBOX) reported

    @gamepasshero @Shpeshal_Ed Ubisoft already has a service like EA Play and it cost the same as Xbox Game Pass Ultimate. Called Ubisoft+

  • KingDudley_XBOX King Dudley (@KingDudley_XBOX) reported

    @Shpeshal_Ed @gamepasshero So you're saying Ubisoft will add a vault. And thus likely a lower tier, as EA now has a higher tier to get day 1 like Ubisoft. Xbox will likely add a higher pay sub for the extra service. Ubisoft+ will be on Xbox on its own as a service too? To me this seem like a lot at once.

  • YakHobie HobieYak (@YakHobie) reported

    @UbisoftSupport Isn't it amazing that everyday I see a tweet about connectivity issues. Worse launcher ever seen. Main reason why all these ubi games now have issues. All was fine before ubisoft connect. Glad I uninstalled my ubi games and have moved on.

  • cloudybyte clby (@cloudybyte) reported

    Imagine Ubisoft, the biggest publisher on earth, not being able to have the #RainbowSixSiege available at all times. Friend invites are broken since ~8pm CEST yesterday evening...

  • DamianJ44994889 Damian Jackson (@DamianJ44994889) reported

    @SlushoKnight @Chenzo55beta @MeAloneInMyMind Ubisoft is selling a live service single player game. They took out all the cool **** from the previous games and are probably gonna add it back in, like buying weapons, cars, the phone menu. It’s not like the combat and driving are even that good

  • TheNorthSideOG1 TheNorthSideOG (@TheNorthSideOG1) reported

    @realsamdwilson @epxcv_ Year 1 - Year 2 was the best because everything was awesome before Operation Health. Health was supposed to bring major improvements and stuff to the game, but there was so much that was broken from it, it took 6 months minimum for Ubisoft to fix Siege and make it

  • ryan_welly Welly (@ryan_welly) reported

    @CreakyLegs @eurogamer Eh? Ubisoft last gen were one of the only people making new ips... They just have an issue of making them follow a similar pattern. Nothing original comes from triple a gaming in general now a days anyway. Can't remember the last good original idea from where all the money is.

  • TheDogGuy69 ItzmeTheDoggo (@TheDogGuy69) reported

    @Ubisoft I have Been Recently tryna fix the problem with my Assassin's Creed Valhalla: Wrath of the Druids . It shows me a Error message Saying:- ' Grabahan '

  • DJMunchOfficial Vinh Ngo (@DJMunchOfficial) reported

    How long did it take Ubisoft to fix the inability to disable ally usernames?

  • Frozxn__ 루이스 📍 (@Frozxn__) reported

    servers down again ? @Ubisoft @UbisoftFR

  • Adcareach uh (@Adcareach) reported

    @kikipeachywitch I don't know if Ubisoft plans to make the White Masks pay for her service but they are well funded and global militants so it seems likely possible. At the same time I just think the story is totally bonkers at this point like where is it heading.

  • Jorraptor JorClawstrider (JorRaptor) (@Jorraptor) reported

    @Franco01615148 @064ldingla @MrScorpion120 Just saying that I can try and defend myself, but you would always post these comments anyways. I was the first to talk about many of the issues with the game & am actually the first now to say 'it's not okay to resell old helix items' Will call out Ubisoft when necessary

  • gamepasshero Game Pass Hero (@gamepasshero) reported

    @KingDudley_XBOX @Shpeshal_Ed Does it consist of only Ubisoft games? Now that you mention it, I do feel like I may have heard of this. Seems a bit silly to re-label these Ubisoft originals if their service only consists of Ubisoft titles.

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