Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Bergen op Zoom, nb 1
La Salvetat-Saint-Gilles, Occitanie 1
Domèvre-sur-Durbion, ACAL 1
Aracaju, SE 1
The Colony, TX 1
Manthelan, Centre-Val de Loire 1
Taubaté, SP 1
Karlsruhe, Baden-Württemberg Region 1
Berlin, Land Berlin 1
Franco da Rocha, SP 1
Lages, SC 1
Weymouth, England 1
Vitória, ES 1
Passo Fundo, RS 1
Ponta Grossa, PR 1
Campina Grande, PB 1
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • YoruKira_ YoruKira_ (@YoruKira_) reported

    @SamVaughan811 @Ubisoft @UbisoftSupport wait... so it's a problem in Uplay???

  • hotpinktechno don't get sad, get even (@hotpinktechno) reported

    Ubisoft.... I STG....I just need the ******* emails for my order....that's all I need. THAT'S IT! I need the order confirmation and code redeem emails! That's the only thing holding me back from using the Just Dance Unlimited subscription! NOT TECHNICAL ISSUES!

  • alan153156 alan (@alan153156) reported

    @UbisoftSupporti can't launch R6 on steam after I log in with my ubisoft account it said there was a problem authenticating the owner ship of this product pls help

  • Frxyrr 𝑨𝒅𝒓𝒊𝒂𝒏 (@Frxyrr) reported

    Losing 100+ mmr in 30 because of mnk rejects and server hitters who get zero female attention UBISOFT FIX YOUR ******* GAME ALREADY

  • Divinium33 Vessel (@Divinium33) reported

    @SamVaughan811 @Ubisoft @UbisoftSupport Man Istg it’s been an issue for years and it still hasn’t been fixed :(

  • barzanblnd1 JustADude (@barzanblnd1) reported

    @Rainbow6Game @UbisoftSupport Could you login to Ubisoft connect by logging in to your ps4 account details and not ubisoft details because i have forgotten my ubisoft details and i cant login to my ubisoft connect expect for logging through my ps4 account details. Pease respond

  • Puttums Puttums (@Puttums) reported

    @Ubisoft UNO on Xbox...if you guys decide to ever fix it.

  • MattAndre Matt Andre (@MattAndre) reported

    @mishi_kuro @MKH13Omasters Honestly, the issue is Yosuke Matsuda. Nobody *making actual SE games* wants this. Yoshida, Kitase, Nomura, Ito, & Toriyama just want to make games. Meanwhile, the SEJP CEO: I’m *desperate*, okay?! Ubisoft had Quartz and it failed! So have others! But not me! For *I* am MATSUDA.

  • battlebot579 Battlebot579 (@battlebot579) reported

    @KudosOnYT There are some points in time like this that I am glad I play on ps5 where my biggest problem is maybe someone on ps4 using xim or someone setting connecting to ubisoft's servers to hard difficulty

  • Dianawe56134410 Diana west (@Dianawe56134410) reported

    @Pro_Girl_Kisser @Ubisoft @UbisoftSupport Got permanently banned for using unauthorized software and manipulation of game data”. Never once cheated in my life. Other people have been having this issue as well. Thanks to Cybercrack_pro on Instagram for helping me recover my banned account Seek help from him.

  • jayvains José Vines (@jayvains) reported

    @AL_theBoi @SquidMifflinPt2 I think the problem isn't the quantity of **** to do, but the quality. Hollow Knight has tons of **** to do, all very fun, but other games like whatever Ubisoft shits out is just 3 sidequests over and over

  • Frxyrr 𝑨𝒅𝒓𝒊𝒂𝒏 (@Frxyrr) reported

    Losing 100+ mmr in 30 minutes because of mnk rejects and server hitters who get zero female attention UBISOFT FIX YOUR ******* GAME ALREADY

  • fraibIe fraible zajc (@fraibIe) reported

    anyone else receiving microsoft visual errors while trying to start uplay?

  • Frxyrr 𝑨𝒅𝒓𝒊𝒂𝒏 (@Frxyrr) reported

    Losing 100+ mmr in 30 minutes bc of mnk regents and server hitters who get no female attention UBISOFT FIX YOUR ******* GAME ALREADY

  • RekedFantasy Bobby Koch (@RekedFantasy) reported

    @Ubisoft hit a glitch in Sparks of Hope where I’m in the 2nd phase of the Daphne battle out of actions to do and it won’t let me press Y to pass to the enemy

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