Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 8
Madrid, Comunidad de Madrid 4
São Paulo, SP 3
Carapicuíba, SP 3
Prague, Hlavní město Praha 3
Hamburg, HH 3
Frankfurt am Main, Hessen 2
Porto Alegre, RS 2
San Jose, CA 2
Kornwestheim, Baden-Württemberg Region 2
Moncton, NB 2
Seattle, WA 2
Bari, Puglia 2
Le Mans, Pays de la Loire 2
Orlando, FL 2
Faulkner, MA 2
Dronfield, England 1
Austin, TX 1
Duluth, MN 1
Vienna, Wien 1
Dallas, TX 1
Lübbecke, NRW 1
Diadema, SP 1
Helsinki, Uusimaa 1
Floudière, Centre-Val de Loire 1
Leipzig, Saxony 1
Herne, NRW 1
Saint-Jory, Occitanie 1
Aubière, Auvergne-Rhône-Alpes 1
Lampertswalde, Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • REALItsFenyx Fenyx (@REALItsFenyx) reported

    @Ubisoft @assassinscreed What’s up with the Photomode on AC Valhalla not working properly? When I attempt to use the photo editing options with the D-pad it just closes the whole Photomode’s UI. I’m playing on Xbox Series X

  • gxrber Gxrber (@gxrber) reported

    Hey @Rainbow6Game @Ubisoft Can you fix your game for gods sake? Ive been playing since beta and I do not see why a game in the making for 5 years can have this many bugs and Mistakes, I'm done losing Leo because my game loses audio and crashes last second when im up 3-0!!!

  • MrRaphZahn Rapha (@MrRaphZahn) reported

    @phenilia164 @IiliYul @Ubisoft Damn, sorry to hear that 😞 I guess you don't have the option to play it on console? Did you contact Ubisoft about the problems with your PC version?

  • Matrixr6 Jonathan Racine (@Matrixr6) reported

    This is a ******* joke... Waiting on Ubisoft support for 8 hours for a simple fix.

  • HatchellJacobi OGKz99 (@HatchellJacobi) reported

    @Ubisoft hey can you plz fix my rainbow im tired of hitting people in the head and them not dying in rainbow six sigue so can plz fix that i keep headshoting and no dont when its suppsoed to be 1 headshot kill so plz fix im tried gettin screw over bc of this

  • TrashPandaRoan Roan (@TrashPandaRoan) reported

    Every time I get the urge to buy #AssassinsCreedValhalla I am made aware of new fuckery, half of all gearsets are on the helix store, gamebreaking bugs still there 4months in, broken stats, now @Ubisoft intentionally making xmog worse than it was in Odyssey

  • MtotheVtotheB MarcoVanBasterd (@MtotheVtotheB) reported

    @Ubisoft @FenyxRising that’s assuming that after paying £33 for the season pass to get the dlc content you aren’t one of the many people affected by the ongoing issue where the additional content does not appear! which has been going on for months with no other update than it will be fixed in April!

  • SeaBastian4X SeaBastian4X 🌊🔱🧜‍♂️ #BLACKLIVESMATTER (@SeaBastian4X) reported

    Hey @Ubisoft , the Myths of the Eastern Realm DLC keeps crashing during cutscenes at Jian Mu. Crashes and restarted 3 times, but can't progress further in the game. It still keeps crashing. Can you send out an update to fix it?

  • 1Dragos1 Ⓥ Dragos (@1Dragos1) reported

    @CerebralRaijin @DarwinElegant This game is finished, Ubisoft is just too lazy to fix it

  • CeriEdwardsRees Ceri Edwards (@CeriEdwardsRees) reported

    @Ubisoft fix servers. You get paid enough for **** skins.

  • matthlivjak Matt Hlivjak (@matthlivjak) reported

    @Ubisoft I'm usually mad at you guys. It's usually for releasing a buggy, unplayable game way too early. But you guys got it right with WD Legion. I haven't had any problems so far. Also, thank you for the free weekend. I bought the game afterwards. Keep doing stuff like that!👍

  • Saptived Sap ͏ ͏ ͏ ͏ ͏ ͏ ͏͏ ͏ ͏ ͏ ͏ ͏ ͏͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ 📋 (@Saptived) reported

    @BikiniBodhi @CoconutBrah please help the console community out since Ubisoft does not even care about us. This glitch has happened to me multiple times now and they don't even patch stuff like this. I want my MMR back.

  • vii_vinny Vinny_VII_ (@vii_vinny) reported

    @HuntShowdown Servers down? Like wtf? Did you rent them at @Ubisoft? ******' shitshow!

  • Lyserberg A. Khaled 🌹 (@Lyserberg) reported

    @SkillUpYT If even Ubisoft couldn't figure out multi-player with Watch_Dogs, what on Earth made CDPR think they could do it with this broken a technical foundation? The SP needs to function as intended before that ever happens.

  • Red08418259 Red (@Red08418259) reported

    @Ubisoft Can you guys fix uno already? It crashes on startup.

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