Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bridgend, Scotland 8
Colorado Springs, CO 2
Essen, NRW 1
Poços de Caldas, MG 1
Halle, Flanders 1
Chauché, Pays de la Loire 1
São José dos Campos, SP 1
Brussels, Bruxelles-Capitale 1
Cheyssieu, Auvergne-Rhône-Alpes 1
Douai, Hauts-de-France 1
Glasgow, Scotland 1
Châtillon-sur-Chalaronne, Auvergne-Rhône-Alpes 1
Waren, Mecklenburg-Western Pomerania 1
São José do Cedro, SC 1
Saint-Genis-Laval, Auvergne-Rhône-Alpes 1
Saint-Jean-Pied-de-Port, Nouvelle-Aquitaine 1
Melun, Île-de-France 1
Ananindeua, PA 1
Saint-Germain-en-Laye, Île-de-France 1
Wernigerode, Saxony-Anhalt 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Saint-Malo, Bretagne 1
Gouvieux, Hauts-de-France 1
Laon, Hauts-de-France 1
Ellensburg, WA 1
Rosharon, TX 1
Parker, CO 1
Chicago, IL 1
Albuquerque, NM 1
League City, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • NoImNotRev Rev (@NoImNotRev) reported

    @Ubisoft when are you going to fix r6?

  • Ohboyohboyoh1 Ohboyohboyoh (@Ohboyohboyoh1) reported

    @UbisoftSupport I really cant believe yall arent gona fix the ostara festival like you fixed the Yule festival thats so disrespectful and disappointing to your customers been with yall for over a decade and you just throw us away now Im throwing you away I will never play a Ubisoft game again!!!

  • kartuzija Картузија, Reply Guy Unionist (@kartuzija) reported

    @cats75771241 @nikthealbanian The problems with WoW plague most other multiplayer games. And similar problems exist in singleplayer games. Take any recent Ubisoft title for example. Usually employees and corporate work in tandem to produce **** games.

  • ReidoBaggins Lee Reid - ReidoBaggins ✨ (@ReidoBaggins) reported

    I would be very surprised if Stadia being mentioned in the latest Ubisoft release schedule was an error again. If you make the error once, fine. You then don't go and make the exact same error again on the same schedule a year later. Maybe I'm just optimistic though. #Stadia

  • Ohboyohboyoh1 Ohboyohboyoh (@Ohboyohboyoh1) reported

    @UbisoftSupport I really cant believe yall arent gona fix the ostara festival like you fixed the Yule festival thats so disrespectful and disappointing to your customers been with yall for over a decade and you just throw us away now Im throwing you away I will never play a Ubisoft game again!!!

  • TheAlphaAquilae Alpha Aquilae (@TheAlphaAquilae) reported

    Next video is being made out of necessity, but I'll probably focus more on changes to my channel than the massive breadth of problems at Ubisoft.

  • RyanGB20 RyanGB20 🔰 (@RyanGB20) reported

    @Ubisoft fix your ******* servers just been kicked from ranked and been handed a hour ban ******* sick one!! 🖕🏼

  • Xand3r_TheGr3at Xander_TheGreat (@Xand3r_TheGr3at) reported

    @javierabegazo I'm just curious if ubisoft and blizzard/activision are full of **** enough to give out a mandatory tweet 'supporting' the same victims they abused, or if they have enough tact to stay out of this and realize they are still in trouble.

  • kartuzija Картузија, Reply Guy Unionist (@kartuzija) reported

    @cats75771241 @nikthealbanian Good games are made when fat nerds are given free reign. Sadly there is a lot of money to be made in making Ubisoft-like titles. This is a problem of incentives and corporate greed. Human trash ruining the content is another problem but is far from the sole reason games are ****

  • Gooselord_Prime Gooselord_Prime (@Gooselord_Prime) reported

    @OnDeck myself and several others are having issues using the Ubisoft Connect client on the Deck. It worked a few weeks ago, and works on other wifi connections, but on my main home wifi I'm unable to log in.

  • xphideo WinterGaming (@xphideo) reported

    @Ubisoft how have you not fixed the smurfing problem on siege yet?! It’s stupid!

  • tech019 Tech019 (@tech019) reported

    @NICKMERCS Imagine finally getting that many people to watch ur game just for it to crash @Ubisoft

  • THEfirstKBGAMES KB🫠 (@THEfirstKBGAMES) reported

    @Ubisoft still haven’t solved the hacking problem on R6 huh?

  • BreninWatson Brenin Watson (@BreninWatson) reported

    @UbisoftSupport Specifically, it seems all Xbox consoles are having issues and it might be Ubisoft server related. Ex. Xbox One, Xbox One X, & Xbox Series X/S

  • MrDueltainerfan Josh Shindler (@MrDueltainerfan) reported

    So looks like Ubisoft’s gearing up for a live service future.

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