Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
Lyon, Auvergne-Rhône-Alpes 4
Frankfurt am Main, Hessen 3
Montpellier, Occitanie 3
Prague, Hlavní město Praha 3
Barcelona, Catalunya 3
Madrid, Comunidad de Madrid 3
Berlin, Land Berlin 3
Raleigh, NC 2
Guatemala City, Departamento de Guatemala 2
Helsinki, Uusimaa 2
Cornhusker Trailer Court, NE 2
Rio de Janeiro, RJ 2
Manchester, England 2
Ankara, Ankara 2
Rome, Lazio 2
London, England 2
São Paulo, SP 2
Munich, Bavaria 2
Brussels, Bruxelles-Capitale 2
Milan, Lombardia 2
Birmingham, England 2
Zürich, ZH 2
Williamstown, NJ 1
Aschaffenburg, Bavaria 1
Saint-Paul, Réunion 1
Ustka, Województwo Pomorskie 1
Vielha, Catalunya 1
Jarny, ACAL 1
Bologna, Emilia-Romagna 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KLootenPlunder A Ninja (@KLootenPlunder) reported

    @DSACostanza I remember, and they did that as a response either to The Last Night or Cyberpunk 2020 because you got to fight against the government. All despite the fact that the problem with Ubisoft in using something like that is they just rip something from a headline to make a story.

  • _theminist theminist killjoy (@_theminist) reported

    @Bazzycristo23 @assassinscreed @Ubisoft hey i’m in the same boat on xbox and ubi is useless, did you ever find a fix?? mine has worked once miraculously and then never again

  • 1622527058Dom Tea (@1622527058Dom) reported

    @Ubisoft it's endless loading. this problem has exist 2 month, you don't konw?

  • Scopique Scopique (@Scopique) reported

    @BlueKae They shut down their development efforts, but the service is still running. They are going to focus on making their streaming service to developers to stream their OWN platforms (ie Origin, UPlay, etc)

  • DorianThillet thillet dorian (@DorianThillet) reported

    @UbisoftFR Crash

  • crobaraba10 Maksa (@crobaraba10) reported

    @UbisoftSupport your guys games are crashing I lost all of my watch dog legion play thru and I'm not starting over I try to see if there is a fix no one answered I just think it's ridiculous that a you can lose all your saves data it's just BS makes me not but ubisoft games nomre

  • chez_r6 Chez (@chez_r6) reported

    @Plertoo @Ubisoft fix your anti cheat

  • AuthorShaunHolt Shaun Holt (@AuthorShaunHolt) reported

    @64BitRatchet @CanipaShow Ditto. Ghost out-Assassins Creeded anything Ubisoft could've done. Only problem is, I thought Ghost was the most beautiful game I'd ever seen, until I found out it was basically ripping off Sekiro Shadows Die Twice, i.e. the flower animations. Still, they obliterated Ubisoft.

  • NathanAntonyBr1 ⭐⭐Nathan⭐⭐Brown⭐⭐* (@NathanAntonyBr1) reported

    @Mariobangbang @Thylander Because I use a legitimate build on a game I should be subjected to being lag switched in 5 seconds! You should work with ubisoft with that attitude!

  • dye_willy ***** dye (@dye_willy) reported

    @UbisoftStudioSF @Ubisoft I got ddos'd on xbox gamertag AcusticSmorf can you help im not able to access game for weeks

  • MassaraJosh tomato sauce tupperware stain (@MassaraJosh) reported

    This is apparently super old news and a well known issue. Apparently the root cause is audio compression. This is pure **** and literally makes the game less enjoyable. Classic ubisoft, all the content, zero polish. The last two AC titles weren't nearly this bad, though.

  • Thamorthe_Rad H.K.K. (@Thamorthe_Rad) reported

    @Ubisoft @LucasfilmGames hello @ubisoft I was playin devision 2 and toady i came back to play but there is an error mike 01 when the maintence will end thx

  • Soggypeach02 s o g g y p e a c h (@Soggypeach02) reported

    @Ubisoft can you guys force the for honor devs to nerf gryphon, he's broken as **** and it's been 3 months with no nerf, for ***** sake warmonger was nerfed in the first week she can came out

  • itsthefrogs anarchist burrito (@itsthefrogs) reported

    Yoooo, i know that its silly? But honestly, i would literly buy another app to watch proleauge replays @Ubisoft, understandinh ofc, there could be issues, but still, i would like to see them

  • ShiroAF2 ShiroAF ♡ (@ShiroAF2) reported

    @TheWeasel1 @Ubisoft Mainly for a meme but, he is a genuinely unfair op in a game where headshots are so important It’s not that he was never a problem, it’s just more relevant since some other problems were solved

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