Ubisoft Connect Outage Map
The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Marlton, NJ | 4 |
| Paris, Île-de-France | 3 |
| Perth, WA | 3 |
| Homécourt, ACAL | 2 |
| Alcantarilla, Región de Murcia | 2 |
| Uzyn, Kyiv Oblast | 2 |
| Lucé, Centre-Val de Loire | 2 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Katzweiler, Rheinland-Pfalz | 1 |
| Freyming-Merlebach, ACAL | 1 |
| Prescott, AZ | 1 |
| Rio de Janeiro, RJ | 1 |
| Northampton, England | 1 |
| Dreux, Centre-Val de Loire | 1 |
| Villefontaine, Auvergne-Rhône-Alpes | 1 |
| Cesena, Emilia-Romagna | 1 |
| Nantes, Pays de la Loire | 1 |
| Angers, Pays de la Loire | 1 |
| Troyes, ACAL | 1 |
| Brest, Bretagne | 1 |
| Neufchâtel-en-Bray, Normandie | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Köln, NRW | 1 |
| Tremblay-en-France, Île-de-France | 1 |
| Dinan, Bretagne | 1 |
| Buzançais, Centre-Val de Loire | 1 |
| Brugge, Flanders | 1 |
| Dubai, Dubai | 1 |
| Chatou, Île-de-France | 1 |
| Carpentras, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Karpf
(@JonKarpf) reported
Playing #AssassinsCreedVallhalla and I can't unlock the double trouble trophy. Anyone know when @Ubisoft is going to fix this issue @UbisoftSupport
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Raven
(@spruebox) reported
@UbisoftSupport I got to the end of sequence 1 in Assassin's Creed Syndicate and the game crashed. I looked it up online and people said to disable the overlay for Ubisoft. I did and did not crash at the end of sequence 2. Is there a way to keep the overlay, but no crashing?
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封博铭
(@MadBoming) reported
@Ubisoft Please fix the bug that can not cancel the match, and the server match time is too long!!
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robin hood
(@rob1nhood91) reported
@Ubisoft When it works correctly game is almost. But lotta 2v3 and lag action happening
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Cel
(@itsmors_) reported
I may be in the minority here, but after recently looking into Beyond Good and Evil 2 again, I think Ubisoft should just can it. I would rather them just drop it than release yet another unfinished game filled with broken promises.
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Olivier Levoli
(@ender_prof) reported
@ArrestWillSmith @RollerChampions yeah I would also appreciate that, 1 time out of 5 when I join a ranked sessions my game just crash like "nope", leaving my tm8 in 2v3 wth come on ubisoft
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ْ
(@LIMMLU_) reported
@RollerChampions @Ubisoft Fix the matchmaking
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.:Han Brolo:.
(@DuhGamingSavage) reported
Hey @Ubisoft why don't u fix the division 2 before you lose the rest of your community. It's been like this far too long with this crashing. 4 UPDATES ago. It's not our PCs it's YOUR LACK of FIXING THINGS YOU BROKE!!! FIX IT!!!!!!!!!!
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RyGoesPOP
(@RyGoesPOP) reported
Mine: Nintendo: Akira Howard Konami: Raiden SEGA: Dr. Eggman Bandai Namco: Mitsurugi Capcom: Phoenix Wright Square Enix: 2B Microsoft: Crash Bandicoot SNK: Haohmaru Disney: Roxas Arc System Works: Sol Badguy Arika: Skullomania Ubisoft: Rayman Indie: Hat Kid Tag: @johnny_uniVO
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Ari
(@nzsonleo) reported
Ubisoft yet again releases a game with bad matchmaking (put into 200ms servers with 5 second queues) or 10 minutes queues, fps issues, broken start matching and cancel matching button, problems with partying with friends. How do you expect to get money when ur bad at making games
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.
(@MarkoPo33552242) reported
Can you fix it? And @Ubisoft we got an error before
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I3
(@CrayonGarfield) reported
@Ubisoft stop focusing on other games and fix ****** siege
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Chevalier Jonathann
(@ChevalierJonat9) reported
@pabibismo @GoogleStadia Same problem, this is not the first problem between Stadia and Ubisoft, i'm not able to play Assassin's creed Unity aswell, i dm them from 3 month and been throwed between Ubi and Stadia almost 3 times for nothing because nothing is solved.
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Marshall
(@Chxzmm) reported
@dreary250 @Plerto_ @Ubisoft there is margin for error with everything, your last sentence can literally be debunked by surgeries - there is a margin for error and they are playing with livelihoods, people can die without the surgery and yet it’s possible for error.
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Reece
(@Reece_LL_13) reported
Name a more Iconic duo. Connection issues and Ubisoft servers. Go ahead. I will wait.
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