Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Uzyn, Kyiv Oblast 2
Lucé, Centre-Val de Loire 2
Valenton, Île-de-France 1
Los Angeles, CA 1
West Jordan, UT 1
Pune, MH 1
Sevastopol, Sebastopol City 1
Gifhorn, Lower Saxony 1
Arese, Lombardia 1
Troncedo, Aragon 1
Birmingham, England 1
Ibbenbüren, NRW 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Perth, WA 1
San Antonio, TX 1
Elgin, IL 1
San Martín de la Vega, Comunidad de Madrid 1
Reims, ACAL 1
Lucca, Toscana 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Gembloux, Wallonia 1
Achicourt, Hauts-de-France 1
Paris, Île-de-France 1
Cuisery, Bourgogne-Franche-Comté 1
Schwedt (Oder), Brandenburg 1
Seaford, England 1
Oslo, Oslo County 1
León de los Aldama, GUA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Franca, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • miningsimgod miningsimgod (@miningsimgod) reported

    @Ubisoft fix copper sbmm ir soo bad please

  • 11kato11 Kato (@11kato11) reported

    @KiddsComet The game looks quite promising from Ubisoft I’m quite excited. I played the beta a bit and it’s looking really well put together and good balance throughout the whole game. My only issue with it is that the beta didn’t have many playable characters.

  • antoxrs Anto (@antoxrs) reported

    @UbisoftSupport Hello and thanks for your help. I play on PC, with the lastest 1.6.0 update for the game and lastest Ubisoft Connect update too. I have to say that theses crash only happen when i play Dawn Of Ragnarok dlc and barely never on the base game or previous dlcs

  • WPCislowski WCislowski (@WPCislowski) reported

    The constant crashing of Div2 @TheDivisionGame has forced my hand I've uninstalled it. It's the only game I had that would crash multiple times a day. All my other games including others from the ubisoft stable don't crash not anywhere near the frequency of Div2.

  • WhiskyElGuero WhiskyBill (@WhiskyElGuero) reported

    @Ubisoft Please fix UNO on Xbox. Still years later doesn’t load on main account. Only loads on alt account. 1/2 my friends games don’t load either on main account. Unplayable, but love the game. PLEASE FIX..

  • vikkio88 vikkio (@vikkio88) reported

    I had to copypaste my @Ubisoft password because if you have a ubi game on steam it requires you to login every single time you play.

  • Just_Shaggy00 Shaggy (@Just_Shaggy00) reported

    @Ubisoft Hey I was trying to playing Rainbow Six Seige and it keeps saying I'm offline my internet is completely fine I was wondering if the servers are down or yall just stopped running this game because I Googled are the RSS servers down and a lot of people are having trouble

  • 7ycq_ 𝗠 (@7ycq_) reported

    Please FIX Assassin’s Creed Syndicate on the PS5, the game is unplayable! @Ubisoft @UbisoftSupport @assassinscreed

  • NSrOJejGcoRiFYd 0 (@NSrOJejGcoRiFYd) reported

    @Rainbow6Game Fix your ******* game ubisoft the shots doesn't even count anymore fix your ******* game piece of ****

  • satyajit_walke Satyajit Walke (@satyajit_walke) reported

    I cant login my ubisoft id i can not access the mail id connected to my ubisoft @UbisoftSupport @ubisoftin @Ubisoft please help

  • nightnetic Nightnetic (@nightnetic) reported

    @realUNOgame Thank you for letting me know but if they're not able to do much because it's a app that needs to be updated then hopefully you guys can talk to Ubisoft on getting Uno PlayLink app updated because a lot of users are having the same issue

  • DylanPrunest Dylan Prunest (@DylanPrunest) reported

    @UbisoftSupport Hey Ubisoft. Considering it happened 24 hours ago I do not have an error code but I’m on Xbox where this happens far to often. A couple of season ago I didn’t get my plat promotion because I got disconnected as the game was ending. Connection needs to be fixed plz

  • konig_wolf29 Altterix (@konig_wolf29) reported

    @UbisoftSupport I would love to play with friends! Only if you would actually fix wildlands connecting to Ubisoft server glitch, it’s been going on for weeks now with nothing being done about it! It’s absolutely ridiculous

  • ascending__fish fishie ☕️ (@ascending__fish) reported

    @puffin_captain @iambaudelaire bro looks like a Ubisoft live service game NPC

  • Henn_rai_cho Chill scott-heron (@Henn_rai_cho) reported

    @Ubisoft can you guys fix your **** servers before you make another game that'll die in a weak because no one can get online ?

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