Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 5
Brisbane, QLD 3
Lyon, Auvergne-Rhône-Alpes 3
Paris, Île-de-France 3
Riverside, CA 3
Rome, Lazio 2
Temecula, CA 2
Nice, Provence-Alpes-Côte d'Azur 2
Mansfield, England 1
Los Angeles, CA 1
Zürich, ZH 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Káto Sinoikía Trikálon, Peloponnese 1
George Town, PNG 1
Poplar, England 1
Boston, England 1
Zaragoza, Aragon 1
Almaty, Almaty 1
Nancy, ACAL 1
Fort Pierce, FL 1
Dhaka, Dhaka Division 1
Burnaby, BC 1
Cosenza, Calabria 1
Guénange, ACAL 1
Tartu, Tartumaa 1
Lehigh Acres, FL 1
Barcelona, Catalunya 1
Wuhu, Anhui Sheng 1
Köln, NRW 1
Chartres, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Ryanoldie Ryan Old (@Ryanoldie) reported

    @UbisoftSupport I can’t login to Ubisoft connect it says the service is unavailable

  • YHTIM_ YHTIMGT (@YHTIM_) reported

    @growtopiagame hey ubisoft, i cant log in my account it says updating items 1/9 then it stops updating after 1/6 and keeps repeating the same process again at updating items 1/4 and repeats again. ubisoft please fix this my connection is good only when it comes to updates this happens thanks!

  • Rose_Arrow7 Shelley welsford 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Rose_Arrow7) reported

    @UbisoftSupport trying to install assassins creed odyssey from pc gamepass. It opens ubisoft connect. Logo flashes a few times. Then just a blank page. No error message. Restarting didnt work.

  • sandile_9505 SandilΞ Jafta. (@sandile_9505) reported

    @GhostRecon @Ubisoft Hi, I'm having an error message on Breakpoint, I can't seem to connect to the Ubisoft servers, keeps saying connection has been lost. Please assist.

  • Wakandas_Finest 𝕮𝖔𝖎𝖙 コイト (@Wakandas_Finest) reported

    And despite doing a maintenance and there still being hella problems @Blizzard_Ent decides **** an update message addressing the situation, and that's the bare minimum they can ****** do, this company makes Ubisoft and EA look like less *********

  • NoMoonlight4U Felipe Wolfh (@NoMoonlight4U) reported

    @MRIXRT Waiting for Microsoft to buy Ubisoft and maybe they would learn how to fix their mess

  • tmcd0035 tmcd35 (@tmcd0035) reported

    @LesusGames @rocksmithplus 1) not a Ubisoft problem 2) already fixed by the mods creator 3) RockSmith+ has an uphill struggle to prove their worth regardless

  • leoportopassos Leonardo Passos (@leoportopassos) reported

    @UbisoftSupport I'm Brazilian and I've been having problems accessing my Ubisoft Connect account for over an hour.

  • MartinM45566912 Martin Matthews (@MartinM45566912) reported

    @UbisoftSupport Is there going to be any help with the login and the launcher? Still getting 'A Ubisoft service is currently unavailable. Please try again later.'

  • cube10025 Joacim Andersson (@cube10025) reported

    @UbisoftSupport Seem to be working now, activated mfa seem to work. But my account was blocked during was able to login in after 1h. Ubisoft maybe prioritize your service function on a Saturday afternoon!

  • REESEMckown1 REESE Mckown (@REESEMckown1) reported

    @UbisoftSupport I keep getting the error code "A Ubisoft service is currently unavailable" Im trying to play R6 on my pc, please fix its 4 am bruh............

  • BlizxrdR6 Blizxrd (@BlizxrdR6) reported

    @UbisoftSupport Nice one mate, Can't use a decent anti cheat for your games now your loader doesn't even work great job ubisoft I've had this error for the last 5 days and your support is delusional no wonder all your games are dead

  • ex_sinn iKarma (@ex_sinn) reported

    @ubisoft @Rainbow6Game there's a glitch where you can literally stand outside undetected as long as you want. It's been in the game since the new season. How do you guys **** up everything you do? Not even be able to fix the **** you mess up. You fix one thing but **** up another

  • Daemonikira ·•·•·DaemoniKira TTV·•·•· (@Daemonikira) reported

    @UbisoftSupport C'mon Ubisoft, it's been inaccessible for DAYS. I bought three games before going to sleep and then literally the next day I couldn't log in because of this error. And I STILL haven't heard back from you over email about returning & refunding those games, so I can buy elsewhere!!

  • ATKRazz Razz (@ATKRazz) reported

    @UbisoftSupport how will cross progression work and can y’all fix Ubisoft connect launcher

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