Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 2
Nice, Provence-Alpes-Côte d'Azur 2
Hamburg, HH 2
New York City, NY 2
Montrabé, Occitanie 1
Pontypool, Wales 1
Gummersbach, NRW 1
Silverdale, WA 1
Danville, KY 1
Milan, Lombardia 1
Edmonton, AB 1
Newcastle upon Tyne, England 1
Boise, ID 1
Lille, Hauts-de-France 1
Temecula, CA 1
Anould, ACAL 1
Louisville, KY 1
Le Mans, Pays de la Loire 1
Oswestry, England 1
Rome, Lazio 1
Catanzaro, Calabria 1
Ornans, Bourgogne-Franche-Comté 1
Budapest, Budapest 1
Cape Town, Western Cape 1
Gödöllő, Pest megye 1
Ambérieu-en-Bugey, Auvergne-Rhône-Alpes 1
Spartanburg, SC 1
Saltcoats, Scotland 1
Saint Cloud, FL 1
Sacramento, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SoLZeroOne SoL Zero-One (@SoLZeroOne) reported

    If Epic and uPlay weren't broken systems, I'd think about using them. I've played every FC game to-date, but I won't be playing this one away from Steam. Forcing players to use another launcher is kinda' petty. "No. Not steam." When you know full-well that's what's used most.

  • TwiztedMizta TwiztedMizta (@TwiztedMizta) reported

    @Ubisoft Somewhere in the Open World of Far Cry 6 there are people respawning second…after second…after second…it’s up to you to kill these hordes…but it’s not Ubisoft’s fault it’s a problem with your computer as they have your money now that’s all that matters…Tune in for more…

  • graemenye Graeme (@graemenye) reported

    @UbisoftSupport my son has purchased the game Steep for his Xbox but is unable to create an Ubisoft account to play it as it keeps presenting an error message “there is currently an age restriction to obtain a Ubisoft account for your country of residence”

  • CrispsCold Pessichips (Micahchips) 🏆 (@CrispsCold) reported

    @NoelDemkesTCD @ToliverWeb @VGC_News But this isn’t an issue related to smart delivery or lack thereof? It’s Ubisoft being incompetent with one region. This could easily happen with Xbox if Ubisoft shipped out the wrong discs.

  • AWACS_Bandog Bandog (@AWACS_Bandog) reported

    @Ash_735 What’s your problem with rockstar ? It’s only devs. Take two is the one in charge. Just like EA and Ubisoft. It’s not like you going to blame a guy who works god know how many hours to make something actually good and not the guy who making "greats plans to make money".

  • codygamblingtv CodyGamblingTv (@codygamblingtv) reported

    If ubisoft would just listen to the players on rainbow six siege and fix their game. It would be more fun and being able to go up in ranks. I am officially quitting rainbow six siege for a while. This is my final answer. You have lost another player. #fixyourgame

  • FightirI iFightir (@FightirI) reported

    @TSM_Beaulo Cheaters, lack of NEW AND ORIGNAL content. If there is a way honestly Ubisoft needs to grab 10 or more big creators and work on the game. They only listen to some big names ab nerfing guns instead of eliminating the cheating problem. They are just q dodging. lol

  • ExplorerTruffle TruffleExplorer (@ExplorerTruffle) reported

    @tHeMaSsTeRcHiEf @Rainbow6Game @UbisoftSupport Quick note: that is a discord 404 error not a Ubisoft Connect or R6S related issue. Try checking other apps that you have running

  • Jueto13 jueto 13 (@Jueto13) reported

    Hi @Ubisoft , #FarCry6 is lagging as **** on PS4 when you're using a vehicle (plane, car, atv, etc ...) Could you please patch that? Thanks

  • SuetensTim Tim Suetens (@SuetensTim) reported

    @UbisoftSupport Hey Ubi, anything going on with Ubisoft Connect? I was stuck on "initializing" for 4 hours before it would start, then further issues with "failed to synchronize achievements" when trying to start AC: Valhalla. Any maintenance going on?

  • KHIBI__ KHIBI (@KHIBI__) reported

    @XerxesWuff @Ubisoft im not an expert but textures not loading properly might be a memory problem? i don't know.

  • TheIrishSteeler IrishSteeler🇮🇪 (@TheIrishSteeler) reported

    Far Cry 6 has a major issue with NPC's From bugging out to unlimited respawns during missions. Making it nearly unenjoyable at times. Needs a fix ASAP @Ubisoft @FarCrygame

  • jasonshamblin Jason Shamblin (@jasonshamblin) reported

    @TheAVClub Agreed. If Ubisoft can design a weapon that uses Macarena CDs. I’m sure they could design a tranquilizer gun. Enemy soldiers made a choice to arm themselves. I have no issues killing fascists. But dogs are just dogs. Being literally forced to kill them is just gratuitous.

  • Sebasti66855537 Sebastian Castellanos (@Sebasti66855537) reported

    @SMGuy691 @Charcharo @CapFrameX Had to unlike the tweet because you mentioned Unity. That piece of **** engine is by far worse than even of Ubisoft's most unoptimized crap. Had nothing but trouble with literally every Unity game I've ever played.

  • codygamblingtv CodyGamblingTv (@codygamblingtv) reported

    I am officially quit playing rainbow six siege. I can't stand the smurfs and cheaters on the game. You have officially lost another player. Ubisoft needs to fix your anti-cheat system. I can't stand it anymore.

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