Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Strelcha, Pazardzhik 1
San Leandro, CA 1
Kyosai, Gyeongsangnam-do 1
Brampton, ON 1
Göppingen, Baden-Württemberg Region 1
Newport News, VA 1
Waynesville, MO 1
Chalon-sur-Saône, Bourgogne-Franche-Comté 1
Antwerpen, Flanders 1
Tampa, FL 1
Jeffersonville, OH 1
Seattle, WA 1
Schleswig, Schleswig-Holstein 1
Cocoa, FL 1
Clarksville, TN 1
Tucson, AZ 1
Brighton and Hove, England 1
Rosedale, MD 1
Ludwigsburg, Baden-Württemberg Region 1
Debrecen, Hajdú-Bihar 1
Kharghar, MH 1
Corrientes, CR 1
Seinäjoki, Etelä-Pohjanmaa 1
Pune, MH 1
Lens, Hauts-de-France 1
Ruse, Oblast Ruse 1
Laatzen, Lower Saxony 1
Annecy, Auvergne-Rhône-Alpes 1
Reedsport, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • PotatoPwincess Sam 🥔👑 (@PotatoPwincess) reported

    Soo I got logged out of my uplay and signed back in and after playing crystal guard all day, my game is back stuck on north star. Even after uninstalling twice and updating. Pls fix papa ubi. I just wanna play the game again. @UbisoftSupport @Rainbow6Game

  • FDLarts Fadilla (@FDLarts) reported

    @UbisoftSupport Can't login to Ubisoft Connect on PC

  • RexyIsLive Rexyislive (@RexyIsLive) reported

    @UbisoftSupport It's cleared up now, but was an error "a ubisoft service was unavailable" or something to that effect. I think it was everyone rushing for Far Cry 3 xD

  • marraHarvey Big Bore (@marraHarvey) reported

    @SophNar0747 Tbf Ubisoft apparently does have a problem where if you arent french you aren't even going to get a decent position. I think they opened an office in Shanghai, maybe, and any sort of management position is only available to french people

  • DonnieDrastik Donnie Drastik (@DonnieDrastik) reported

    @Kirby0Louise Ubisoft is dying. The.....brilliant....move to make assassin's creed just another fortnight is a disgrace, the epic fail of watch dogs legion will not be forgotten, and the "no microtransactiin" broken promises has destroyed ubisofts klout. Sony won't touch that trainwreck.

  • M_vitro_ ... (@M_vitro_) reported

    @Sephyr0thAlter @DjLeoMonteiro @Ubisoft close the client and open it again, try it. if it still not working, try open it as admin

  • TheRealSyde_ SydeHavok (@TheRealSyde_) reported

    @Ubisoft @Rainbow6Game fix your ******* game

  • Ori57479050 Ori (@Ori57479050) reported

    @Ubisoft Never recieved the activation code for Far Cry 3, and I see that there are multiple others with t he same problem, you going to help out with it, Ubisoft?

  • tomix626 Tomi 🐉 (@tomix626) reported

    @TheTakoyakiKing 👍 claim it before the 10 or 11 indont remember when it ends ! Ubisoft connect search that in Google the first thing then create or login and claim it! :D

  • BoltCore07 BoltCore (@BoltCore07) reported

    @WalkyDev @Wario64 i had this error too,contacted ubisoft support and they told me to activate from browser

  • jacksmhh Jack ✪ (@jacksmhh) reported

    @Rainbow6Game Uninstalled your game, ddosers, xim, unnecessary changes, sound glitch. Today my controller disconnected and I reconnected it and my controller wouldn’t respond to the game so I had to restart my game and I got banned. Great game Ubisoft!!

  • SamVanivray Sam Vanivray (@SamVanivray) reported

    @NguynLm52013340 @kyramyers2 @Ubisoft Same problem here.

  • AndyHardy360 Andrew Hardy (@AndyHardy360) reported

    @UbisoftSupport @UbisoftSupport Thanks, the error code is "2-APYJA-1001" Then it says The ubisoft services are unavailable

  • JubeiSRG Jubei (@JubeiSRG) reported

    Is there an update glitch for uplay i swear i update every time I log in

  • M_vitro_ ... (@M_vitro_) reported

    @dtrevino4512 @Sephyr0thAlter @Ubisoft close the client and open it again and try it. If still not working try run it as admin

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