Ubisoft Connect

Ubisoft Connect Outage Map

The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ubisoft Connect users affected:

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Frankfurt am Main, Hessen 3
Prague, Hlavní město Praha 3
Madrid, Comunidad de Madrid 3
Almaty, Almaty 2
Sydney, NSW 2
Raleigh, NC 2
Guatemala City, Departamento de Guatemala 2
Helsinki, Uusimaa 2
Cornhusker Trailer Court, NE 2
Rio de Janeiro, RJ 2
Manchester, England 2
Montpellier, Occitanie 2
Ankara, Ankara 2
London, England 2
Barcelona, Catalunya 2
São Paulo, SP 2
Munich, Bavaria 2
Berlin, Land Berlin 2
Milan, Lombardia 2
Zürich, ZH 2
Lima, Provincia de Lima 1
Kyle, TX 1
Hagerstown, MD 1
Glen Burnie, MD 1
Puygouzon, Occitanie 1
Williamstown, NJ 1
Aschaffenburg, Bavaria 1
Saint-Paul, Réunion 1
Ustka, Województwo Pomorskie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • omar_ak400 ﮼عُمَرْ (@omar_ak400) reported

    @UbisoftSupport 3 ******* days in a ******* row…well done Ubisoft, now you have broken your own record.

  • Ellis24467622 Ellis (@Ellis24467622) reported

    @Ubisoft fix your stupid game. The servers are so laggy and bad. Whole server got kicked like 4 times. Games going completely down hill 🙄

  • LucidAlcatraz Alcatraz (@LucidAlcatraz) reported

    @Ubisoft @Rainbow6Game please fix your servers. that’s 4 times i think in the past 48 hours

  • Mcmacck Weezy Kiyori 👽 🇨🇵™ (@Mcmacck) reported

    @DonJoewonSong @TheCrewGame @WajSid The crew is broken game ,ubisoft is dead don't give bucks at the broken studio... :)

  • _JT86 Jared Trombettas (@_JT86) reported

    @TheDivisionGame Good thing I can't play it because the game crashes to desktop every 5 minutes and Ubisoft/Massive couldn't care less. Are you ever going to care about your PC players or is this game just going to remain a perfect example of Ubisoft's propensity towards publishing broken games?

  • mrqiz1232 mark (@mrqiz1232) reported

    @Ubisoft fix your ******* siege servers

  • R6Oig Gio (@R6Oig) reported

    Hello, we are ubisoft support, we like to copy and paste the same tweet when the servers go down and not fix them.

  • SuryanshD_ Suryansh (@SuryanshD_) reported

    Fix your servers this is getting ridiculous. It happens almost everyday now do you just want people to stop playing the game or what? @Ubisoft @UbisoftSupport #R6

  • PhaserGazer PhaserGazer 🛰️ (@PhaserGazer) reported

    @UbisoftSupport UBISOFT FIX YOUR **** I AM TRYING TO GAME WITH A FRIEND AND YOUR DOG **** SERVERS HAVE CRASHED FOR THE LAST TIME! IF THIS KEEPS UP DADDY IS GOING TO BE VERY ANGRY! 😾😾😾

  • James114512 James (@James114512) reported

    @Ubisoft fix your servers

  • benjyis2 Benjyis2 (@benjyis2) reported

    @UbisoftSupport Issues again... Carnt connect.. Ubisoft on life support??..

  • UnnyBolt Cosmin Ionita (@UnnyBolt) reported

    @UbisoftSupport I am having issues connecting at all to Ubisoft servers in Trials Fusion on Xbox 360 as shown in the pictures above. Therefore all online features are unavailable. And that includes accessing the "Additional Content" menu for free DLC downloads with paid Season Pass.

  • _xDesxire Desxire SG (@_xDesxire) reported

    Ubisoft need to just fix their ******* servers instead of apologising everytime they go down, fixing them 2 hours later and then go down again the next day 😐

  • baiowga Tommaso🇮🇹  (@baiowga) reported

    @HesselR6 At this point in time I'm starting to believe that servers going down its an intended feature and not an ubisoft issue

  • lucaowenn Luca (@lucaowenn) reported

    @Ubisoft Fix R6 servers

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