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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Messaging (34%)
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App Crashing (28%)
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Connection (26%)
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Sign in (6%)
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Multimedia (3%)
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Glitches (3%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
Connection | |
 la Vall d'Uixó |
Glitches | |
 Yangon |
Multimedia | |
 Asunción |
Sign in | |
 Götzis |
Connection | |
| Gütersloh |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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سليمان بن عبدلعزيز الربيش
(@solo_reba) reported
@Viber why the app is not working in saudi arabia ?
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Shamzy
(@Itsmemshameer) reported
@Viber Please can you explain how to fix not loading pictures in my Viber app on iPhone 13
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Zorro
(@Zorrotwenty) reported
@rockowl4 @ViberHelp Message 👉 @LordHelp07 For Help ASAP
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👑
(@user128937) reported
I paid for @Viber's Viber Out service and all my calls keep dropping though I still have call credits left. My bank transactions still haven't gone through because it drops just before the agent could finalize everything. What a waste of money.
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Luke Biggin
(@lbiggin97) reported
@ViberHelp hi my number has been mistakenly blocked on Viber. I've only used viber for family chats so not sure why it thinks I'm spam.. When raising a support case I get an automatic reply that says my number cannot be unblocked, do not reply.. Can you help please?
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Ben Vegh
(@ben_vegh) reported
@AppleSupport Hello, when can we expect the FaceTime to be fixed? It’s been broken since iOS 14 and now we are thinking of completely abandoning it. It’s so unreliable and bad quality that even @Viber and @WhatsApp runs rounds over it! Please fit it!!
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narek93
(@narek931) reported
@Viber Hello I have a very very big problem, you have to save my life please 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼
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Jon
(@j_npol) reported
Is anyone else having issues sending messages on @Viber? All of my messages seem to get stuck on 1 check.
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Kevin Phetlamphane
(@phety81) reported
@ViberHelp Hello, my phone number was mistakenly placed in the spam list, I would like to have it unblocked so that I can stay in touch with my girlfriend. I have contacted Suport's address but an automatic email is sent in response, I really need my account, help me
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Jon Shev
(@JonYuldashev) reported
@Viber and @ViberHelp my father uses your service to call his family and friend and has been blocked for no reason. There has to be a way to unlock him
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dave
(@dvillishh) reported
Hi @Viber @ViberHelp my phone number was locked out and unable to receive OTP anymore please help
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Edon Sekiraqa
(@SekiraqaEdon) reported
@Viber, terrible UX when trying to resend many failed attachments 😱
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Carl McGovern
(@mortgagecarl) reported
@ViberHelp @Skype It was. @Viber help seemed to blame everyone but themselves. Been with them for 10 years too.
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D D M
(@purpledmjgj) reported
@ViberHelp activation keeps failing for my number. No idea why because I've never used Viber before. Please help.
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Elly Ad
(@EllyAd42) reported
@chi32702327 @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #berdofix on instagram He helped me solved the issue And my account is working very fine Hope this will be useful to you
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Mimosa
(@rockowl4) reported
@ViberHelp I'm currently having a horrible issue, my old phone with my viber account will not work anymore, and i am in desperate for help since i need my chat logs restored, my family lost 1.5k euros to a scammer, and we need screenshots of the chat to be able to progress
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Mimosa
(@rockowl4) reported
@ViberHelp I have already sent a support ticket and I'm hoping for the best, i apologize for bothering you I'm just in a panic and I'm just looking to fix this issue right away
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Lajcomsystem
(@lajcomsystem) reported
@Viber hello, I can't send messages on my account, I can only receive, what's the problem?
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Nicole 🍬🍭
(@baekcitracin) reported
@ViberHelp hello someone from customer service said that I can no longer be unblocked. Please help me I need to use viber again.
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Gediminas Rimkus
(@kalashassss) reported
@Viber You provide ****** service so there is nothing what to be proud about. Im not able to make a call most of the time or people i talk to cant hear me. Refund my remaining 2 $
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ttrlerka
(@ttrlerka) reported
@ViberHelp Excuse me please, could you tell me exactly where to go so that you can check the problem?
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𝐝𝐞𝐯𝐢𝐚
(@hecticchingu) reported
@ViberHelp Please unblock my number. This is my first time registrating to viber but my number was detected as a source of spam. I need to use viber for work. Please fix my problem ASAP. Indonesian number 895610733479
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Janny
(@Jannyjuddy) reported
@ttrlerka @Viber My account was also suspended too it was so painful but I was recommended to a professional here who help me unlock my account he can help you too if you text him for help (@fricohack) on twitter
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Iptv Premium
(@Iptv_premium_4k) reported
@Viber My Viber shows up online every 15 minutes even if I don't open the app. I have friends who have the same problem!
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D K
(@D7777777K) reported
@pshchahelski @Viber Having similar issue. Could you please help with the link of the support page/ screenshots of how you made this change?
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MomsJustice
(@MomsJusticeUS) reported
@Viber @TechCrunch Can you work on Spam someone keeps adding me to groups of scams it’s very annoying, should fix the issue asap.
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A-Double K-I-K-O Bernardo
(@Iamkoikee) reported
@Viber are you having issues lately? Calls gettin dropped. Im using an iphone the person i am talking to is using an android
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Milner
(@sayIcr_) reported
@Viber I have never used Viber before but my phone number says activation failed, please I want you guys to fix this
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Janny
(@Jannyjuddy) reported
@ttrlerka @ViberHelp My account was also suspended too it was so painful but I was recommended to a professional here who help me unlock my account he can help you too if you text him for help (@fricohack) on twitter
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Clement jack
(@EllyAd42) reported
@Iptv_premium_4k @Viber I had similar issue with my account, I laid Complain to the support system but to no avail I got no reply A friend got me recommended to #berdofix on instagram He helped me solved the issue And my account is working very fine Hope this will be useful to you