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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (44%)
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App Crashing (22%)
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Multimedia (11%)
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Messaging (11%)
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Sign in (11%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
App Crashing | |
 Ambato |
Sign in | |
 Los Angeles |
Connection | |
 Székesfehérvár |
Multimedia | |
 Barcelona |
Messaging | |
| Harrisburg |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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buntong-hininga
(@sigh_nako) reported
@Viber r u okay we can't see pics rn pls fix
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Arabic For All
(@ArabicAll) reported
@Viber Hi, I have purchased 5.99 pounds credit yet I can not see I in my account. I paid for it but I can't use it. Can anyone help. Thanks
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Iwa Shaker
(@ShakerIwa) reported
@ViberHelp Did you manage to get this resolved? I’m having same issue
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Mila
(@LYCOICAT) reported
@ViberHelp hi can you help I added credit to account can you refund me as I can’t use it. Thanks
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Pridget
(@Pridget22) reported
@zakarial21 @Viber @TechCrunch I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.
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Danielle Glewwe
(@mrsglewwe) reported
Hi @Viber! I’ve been emailing about being locked out of my account, but I’ve been left on read 😢 help a girl out? I miss my group chats.
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Pridget
(@Pridget22) reported
@therealdaryl_ @Viber @TechCrunch I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.
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Ray
(@BlackGlassesGuy) reported
@Viber I have already send help ticket three time but still my Viber out account is blocked. I'm really frustrated, I have recently bought the subscription package but couldn't even used it for 1 day also. Please unblock my Viber out account
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Lyle van der Merwe
(@Lyle_vdMerwe) reported
Green app people problems #whatsappdown @Viber
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Pridget
(@Pridget22) reported
@Hidayat52560588 @ViberHelp I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.
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Ray
(@BlackGlassesGuy) reported
@ViberHelp @Viber I have already send help ticket three time but still my Viber out account is blocked. I'm really frustrated, I have recently bought the subscription package but couldn't even used it for 1 day also. Please unblock my Viber out account
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vtails
(@vtails) reported
@Viber OMG what is wrong with your app?? We’ve updated our apps, our phones and our apps again… even deleted and reinstalled… still, we’re not getting notifications and having to text eachother to look at viber before the messages go through! Please help! @uglytoy
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Iwa Shaker
(@ShakerIwa) reported
@ViberHelp @jei3m11 @ViberHelp my number has been blocked as it’s been reported as spam. I have never sent spam and I don’t understand why I have been blocked. I have filled out form several times and no one can help me. Please help.
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Khant
(@MMK200990) reported
@Viber @TechCrunch Can't download photo Is there any issue today?
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zakaria
(@zakarial21) reported
@Viber @TechCrunch I found that viber blocked my account! I was registered for plan for international call! And the problem they never give me the reason!
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𝓳ꫀ𝓲-ꫀꪑ ⚯͛ △⃒⃘ 🎀
(@jei3m11) reported
@ViberHelp please fix your viber notifications on iphone. It’s not receiving notifications. Messages will only go through, if the app is opened! If I use an android phone, there’s notif, but the pics are blurry, if I receive or sent a photo to an iphone user.
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radler
(@Ridwan38206152) reported
@mrsglewwe @Viber Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to allenfixx on instagram he helped me when I had similar issue
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jack of all trades
(@JACKOLofall) reported
@ViberHelp your app is not working properly. I cant send messages.
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Nguyen Vu Thanh
(@thanhvms3) reported
@Viber @TechCrunch Cannot send/receive photo on Viber now, any problem ?
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panos alexopoulos
(@palexogr) reported
@ViberHelp hello I send customer service claim about my block number and I take this answer Hello, Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can
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Zaizen
(@Zaizen01242038) reported
@Viber tell me why a request to unblock a number is turned down by your customer support regardless of how much I request it. I've explained the situation countless of times but it seems to me that they're ignoring my requests now
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kerbae
(@kerbibal) reported
hi @ViberHelp @Viber, need help with my account. when i tried reinstalling viber, it only says ‘activation failed’ as error what’s out workaround here huhu helppp
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seen kit 😒🌸🌷
(@leaypikit) reported
@Viber you're acting up again. please fix your issues. can't download files as of now
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Leojendary
(@leojendary) reported
@Viber has issues? Can send data but cannot download or view 😵
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Pridget
(@Pridget22) reported
@SanjinMalesevic @ViberHelp @Viber I really hope you get it back though. That’s so frustrating and sad. Write to [gus_techgramm] on insta. He can help.
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Iwa Shaker
(@ShakerIwa) reported
@ViberHelp @ViberHelp my number has been blocked as it’s been reported as spam. I have never sent spam and I don’t understand why I have been blocked. I have filled out form several times and no one can help me. Please help.
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Tony Peterson
(@TonysMedia) reported
@easyos2000 @ViberHelp @Viber I have the same issue now. Account locked and all I get from the Contact Us page they have, is an email stating...
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PinknoymomARMY 🌈 💜💚
(@pinoymommy) reported
Guys, is there a problem with @Viber ? I can’t seem to open media files on my phone & laptop.
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Iwa Shaker
(@ShakerIwa) reported
@ViberHelp @ViberHelp my number has been blocked as it’s been reported as spam. I have never sent spam and I don’t understand why I have been blocked. I have filled out form several times and no one can help me. Please help.
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Katya's Compass (Dreamtime Aquarium) ⚖
(@Katya_Compass) reported
@ViberHelp Viber claims: "For activation or technical issues, open a support ticket for the best possible service". I've never had such an appalling customer service in my life. Usually, a reputable company tries to please its customers.