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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (45%)
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Multimedia (30%)
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Messaging (15%)
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App Crashing (5%)
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Sign in (5%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paranaque City |
Multimedia | |
| Cebu City |
Multimedia | |
| Marikina City |
Multimedia | |
| Paranaque City |
Messaging | |
| Mandaluyong City |
Multimedia | |
| Antipolo |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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NYOle
(@NYCOMch) reported
@Viber That’s what I got:”Hello, We have resolved this ticket, as we haven’t received your feedback in some time.” What feedback!? I wrote them about the issue and nothing was fixed, and now they send me this message. I don’t understand anything
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Lavina PNY
(@Lavipny) reported
@Viber Customer service
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NYOle
(@NYCOMch) reported
@Viber hello, you blocked my mom account, who NEVER sent any spam! Your anti spam bot is terrible. my mom can't connect now with her friends and close people. your tech support is terrible just does nothing but sending the same message.
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Bacon Fingered Bap Tosser 🔞
(@BunsOfHam) reported
@Viber @Sasa2022dj @ViberHelp I tried alternate numbers as I can’t log in with the number I registered with. Support said they’d restore it in three days, but it’s still not working.
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myhouseinnice
(@myhouseinnice1) reported
@ViberHelp Hello!! I am logged out of my Viber, deleted the app and redownloaded and now can’t activate 🥹 Can you help please?
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Maya
(@MajaSuc) reported
@Viber Heii, need ur help. How can i download all the pics and quotes i have saved in notes to an PDF file ?
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Hussain
(@Hussain99066915) reported
@ViberHelp @tracyplantlady Hi, please help me. My viber number gor blocked.
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gerard
(@gerardmikhail) reported
@ViberHelp hi can you guys help me with my viber. My account is blocked being suspected as spammer.
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Elvis
(@Elvis_cyberspy) reported
@araDaraBlue @ViberHelp Message me directly for help
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Elvis
(@Elvis_cyberspy) reported
@araDaraBlue @ViberHelp Message me directly for help
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Mari Maria Mercedes Bench
(@Momopopohehe) reported
@ViberHelp hi, I am trying to transfer my viber to a different phone as my current phone needs to be fixed. however, once I am trying to log in to the new phone using the number, it is saying activation failed. as per your FAQ, this error means my number is used for spam???
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JC🌟
(@iamsuperjc_) reported
from
Pasong Tamo, National Capital Region
@Viber @ViberHelp I am having problem with my viber, my account get's blocked (0968-881-6391), I need it be fixed ASAP. I can't access my account.
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euphor_G
(@euphor_G) reported
@daddyblondlegs @Viber I had same issues days back but,with the help of @Webtooncoin90 company they helped me recovered my hacked account back and I can now access my account back as normal you can message them for help
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Thebest
(@Thebest787) reported
@daddyblondlegs @Viber I got recommended to this guy @hack_tech55 here on Twitter who help me fixed mine
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Elvis
(@Elvis_cyberspy) reported
@daddyblondlegs @Viber Message me directly for help
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Boris Balaban
(@BalabanBoris) reported
@Viber you are the worst messenger i have ever used. Today you blocked my profile, but I only use it to contact my landlord. Your stupid website says "contact us if this is an error". However, it does not have a support button and you prohibit receiving messages in all social.
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Іван
(@Kovalchuk081076) reported
@Viber A day has passed and you didn't help with the solution???????
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Kim
(@Kim_in_TO) reported
@ViberHelp @Viber please help me…my only spam action is sending 3 tweets to you over the last few days. The fact I’ve been flagged as a spammer by your bots and you’ve done nothing to help me personally is terrible customer service.
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Іван
(@Kovalchuk081076) reported
@Viber Good day! this is not the first time there is a problem with sending!!!! What is the problem?
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Katipunerang Naka Baby Bra
(@katibabybra) reported
Hi @viber @ViberHelp can you please fix the bug where the app automatically scrolls to the bottom of the page when you're scrolling at the top? It's infuriating, honestly. This has been an issue for many years now and it seems like it just falls on deaf ears.
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Mick Basa
(@MickBasa) reported
@ViberHelp @Viber hi - i raised two tickets but still no response. Can somebody help? Thanks
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Kim
(@Kim_in_TO) reported
@ViberHelp please help. You must be able to do something instead of sending me canned replies
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Zoey Samuel
(@zoey_samuel) reported
@RiforceTrade @Viber i was really pissed when i had similar issues, support did not even consider my complains i wrote them so many time and many tickets were left unattended I was recommended to #tech.hackpro on instagram He got mine perfectly fixed fast with everything safe
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محمد حسين آل هويدي
(@HuwaidiMH) reported
Why is @Viber is too complicated to install? It's daunting. I have been trying to install it for two days, but with no avail! Just make it simple and don't over complicate the issue. This thwarts people from getting hooked. Simplicity is the best feature of an app @ViberHelp
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Leon Brin
(@SuddenlyBrin) reported
@viber please help
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kavai_musera
(@MuseraKavai) reported
@Viber hello, I have had multiple account registrations attempts but unsuccessful. Kindly assist in resolving the issue from your end.
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Random lang
(@randomlangito) reported
@mmplanas @Viber Was this resolved? I am having the same trouble right mow but all I get was the same message that they wont unblock my account
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Temmy Haryono
(@temmyharyono) reported
@huroran @ViberHelp @M_AliWarraich I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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issa marie L. aragon
(@Lady_issa21) reported
@huroran @ViberHelp @M_AliWarraich I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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Anton Grigorevich
(@Antonik1983) reported
@Viber hello. I didn’t have time to register in Viber when I was immediately blocked. Help me, please