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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Viber reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Viber. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Viber users through our website.
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Connection (54%)
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Messaging (25%)
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Multimedia (11%)
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Glitches (7%)
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App Crashing (4%)
Live Outage Map
The most recent Viber outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Budapest |
Messaging | |
 Lisbon |
Connection | |
 Strasbourg |
Connection | |
 Umeå |
Connection | |
 Caloocan City |
Multimedia | |
 Chantilly |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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PBB News Access
(@PBBNewsAccess) reported
Hello, no replies on my email yet. I can't restore my backed up viber data from iPhone XR to my new iPhone 12. What could be the problem? @ViberHelp @Viber
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Ростислав Салабай
(@rostyslav999s) reported
@viber please look into this issue
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OE7REH Oliver
(@oe7reh) reported
@ViberHelp servers down? Messages weren't delivered since hours.
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PBB News Access
(@PBBNewsAccess) reported
Hello, please reply to my email. My ticket number is #1456707885. I can't restore my backed up viber data from iPhone XR to my new iPhone 12. There is no "Restore now" option in my iPhone 12. What could be the problem? @ViberHelp @Viber
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Liridon Halili
(@LiridonHalili_) reported
@ViberHelp Hello! Two days ago I have sent many messages, congratulations for Eid to my friends. But my number is blocked for it. I have deleted my Viber and I have reinstall, but now I cant’t activate. Please, help me and back my Viber nr, My job depends from this nr. Thank you!
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Ṧ Ḧ
(@sujaanhassan1) reported
@ViberHelp Hi, My Viber number failed to activate. Please help
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Diana Laura
(@_lalalau) reported
@ViberHelp Hi, I tried to purchase a World Credit plan for Mexico but after introducing my debit card info and confirm the payment, the site shows me a purchase error message. Only until the third intent I was able to hire the service and a charge was made in all my tries. 1/2
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Claire Dimalanta
(@clairedmalanta) reported
@Viber @ViberHelp please help me to unblock my account 😭😭😭
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Paulina Marasigan
(@majiMarasigan) reported
@ViberHelp Hello! trying to resolve an issue on our viber account is there anyone who can help us?
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Paulina Marasigan
(@majiMarasigan) reported
Worst messaging app @Viber @ViberHelp. Terrible customer service too.
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Mayora
(@Austriariz) reported
@ViberHelp @Krish72580980 I already did these and it says that I am blocked because of spamming. Please help me unblock my account
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Samarth
(@Samarth_93) reported
@ViberHelp I'm having some issues with my display picture on the app, please dm me, need to get it fixed. Thanks!
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Ṧ Ḧ
(@sujaanhassan1) reported
@ViberHelp hi, My viber number activation got failed. Please help
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Krish
(@Krish72580980) reported
@ViberHelp Dear Team my number is +9609160025 and i have sent several messages to above link its says cannot unblock. I need a support.Please help me to unblock my account
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Paulina Marasigan
(@majiMarasigan) reported
@ViberHelp Livelihood is dependent on your messaging service. How can your company be so cruel with no proof to show that we violated anything?
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Ростислав Салабай
(@rostyslav999s) reported
@BareGamer @ViberHelp I don't think that it would help, but thanks for the suggestion
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Ṧ Ḧ
(@sujaanhassan1) reported
@ViberHelp I jave submitted the issue. Please help 🙏🏾
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Mayora
(@Austriariz) reported
@ViberHelp @Krish72580980 My viber account was also reported for spam. Please help me unblock it.
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A
(@mystery_10121) reported
@ViberHelp how long do I have to after submitting a ticket, since it’s Friday?? Is 24/7 help service because I need my issue resolved ASAP
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Bowman Shelly
(@BowmanShelly1) reported
@clairedmalanta @ViberHelp This happened to me few days back only thankful to cyberpro101 on Instagram who recovered my account after i reached out to him once. While i wrote to support team for weeks without any replyor help on getting my hacked account back.
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KarrieTweeting
(@TweetingKarrie) reported
@Viber Hi, can you please help me? How do I back up my chat history FROM Desktop, so I can restore it TO my phone after reinstalling Viber on there?
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Krish
(@Krish72580980) reported
@ViberHelp @ViberHelp I have sent wishes to all my contacts on EID Festival and Viber has blocked my account. I asked your Viber support but they also not helping to unblock my account. This account is used for all my Business activities and im in trouble now. please someone help me.
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Wyro⚈
(@Ry_Odji) reported
@ViberHelp Q : does this app login with phone number or e-mail ?
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Krish
(@Krish72580980) reported
@ViberHelp Only the way to have easy communictaion is here please help me
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Claire Dimalanta
(@clairedmalanta) reported
@Austriariz @ViberHelp @Krish72580980 Same issue with me. Were they able to unblock your account?
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Chathu Vishwajith
(@iamchathu) reported
Dear @Viber, Since #Viber for Mac had issue I deactivate it and connect it again,asked for Sync to get history. While sync the iOS app crashed. Then when open the app had to recreate the account, ask to restore then. Then it seems all my recent messages disappeared. @ViberHelp
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PBB News Access
(@PBBNewsAccess) reported
Hello, no replies on my email yet. I can't restore my bavkrd up viber data from iPhone XR to my new iPhone 12. What could be the problem? @ViberHelp @Viber
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Claire Dimalanta
(@clairedmalanta) reported
@ViberHelp Please help me to unblock. Please.
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Don Kihot sa ranča
(@Lazar58746348) reported
@ViberHelp can you please help I have a problem sending videos on my viber to other contacts?
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Paulina Marasigan
(@majiMarasigan) reported
@ViberHelp This is such terrible customer service. No compassion. May you be cursed in the years to come.