Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Novi Sad, Autonomna Pokrajina Vojvodina | 1 |
| Cork, Munster | 1 |
| Toronto, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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ViberHelp
(@ViberHelp) reported
@Louay30243205 @Viber What is the issue exactly? You are not able to access the hidden chats or you lost messages? Did you have backup in Viber?
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Green
(@yeti87788) reported
@ViberHelp But there must be some minimum amount? How can I make a purchase without knowing what service I'm getting?
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Shashi Kant
(@Shashikant1019) reported
@Viber Help me in activation. It goes failed everytime.
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SAS The Agency
(@sas_the_agency) reported
@ViberHelp Hello my number is 07534971655 - every time I open a private ticket I get the same automated response back. Can you please help?
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Louay
(@Louay30243205) reported
@ViberHelp @Viber The problem is that I opened the Viber in a new phone and found that conversation in the secret mode does not exist and I did not copy the information, but now I want to retrieve these conversations, can you help me please??
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Viber
(@Viber) reported
@dumuluung We are currently in the process of removing this ad. Please note that you can also report an ad at anytime and it will not be shown to you. Please reach out to Viber support or @ViberHelp if you encounter any issues.
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Federico Pascual🇵🇭
(@FDPascual) reported
@ViberHelp Which issue are you talking about? Please tell us so we would know how to respond.
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Michelle Tidon
(@eeetidonski) reported
@ViberHelp I all of a sudden lost chat history for some of my contacts and group chats without doing anything. Already tried restoring, no luck. 😫 What do I do, please help. Thanks!
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आपका मित्र
(@Nik33352) reported
@Viber_India @ViberHelp I am not able to login the viber as it saying activation failed. Team can you help me on that as my number is blocker by viber
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askbout_julia
(@Julia20069379) reported
@sas_the_agency @Viber This issue is very frustrating, contacting support is worthless cause you will get no reply,you should check out @HELPSERVER_ ,they helped me recover mine, just trying to help.
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Essin Peace
(@EssinPeace) reported
@Viber I've raised several tickets already describing the problem
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Alain Müllauer
(@AlainMuellauer) reported
@ViberHelp I can no longer send/share link to Viber contact while on roaming What settings shall I fix? Thanks Alain
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Devnol
(@PanosDevnol) reported
@ViberHelp @Viber Yes, that is the problem. Why can't I just export all my media in an archive and import them on the other device? Or transfer them between devices through the app itself instead of having to upload to some cloud storage and download it again?
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saudade
(@Irynka_ua) reported
@ViberHelp Hi Viber, your team blakclisted my nephew again.she is a schoolgirl and use your app for study. She doesn't do suspicious activity, i double checked all her contract. Could you please help?
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SAS The Agency
(@sas_the_agency) reported
@Viber Hello. Please can somebody help. You have mistaken me for ‘spam’ and have blocked my account. I need this rectifying immediately, please can someone contact me directly? Thank you
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