Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Milan, Lombardia | 1 |
Makati City, National Capital Region | 1 |
Guangzhou, Guangdong Sheng | 1 |
Manahawkin, NJ | 1 |
Belgrade, Central Serbia | 1 |
Sarajevo, Federation of Bosnia and Herzegovina | 1 |
Budapest, Budapest | 1 |
Lisbon, Distrito de Lisboa | 1 |
Strasbourg, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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👑 (@1Alex_King) reported
@ViberHelp could you please help me... On my iPhone i don't get messages until I enter into the viber app. If I am not in it i won't get messages. Why??? All notifications are on.
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:) नवदिप🇳🇵 (@navarajkharal) reported
i am facing problem on log in @Viber . kindly request to assist me.
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Arci Buganan (@RaphunzeLOVE) reported
@ViberHelp Hi, im having a problem with activating my Viber. I was able to download it but messages are not sending. So, I uninstall and reinstall the app when I tried to log back in. The app says to get help. Can you help me?
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Elson (@elsonxhx) reported
@Viber how can someone get in touch by phone call with you guys? Online customer service is terrible !! My viber number is blocked for no reason !!
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Marlon Manzano Ladesma (@mmladesma17) reported
@ViberHelp please help. my number is blocked. I dont know why.
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Stoyan Naydenov (@naydenovstoyan) reported
@Viber your product is horrible. After trying to move my chats to a new device, I lost most of the images associated with them. I had to go back and forth between devices to solve the issue. That was UNTIL you blocked my number from getting auth codes. WTF?!
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Filipe TIM BETA (@filipegutemberg) reported
@ViberHelp Whatttt?!!! I've opened two tickets already!!! The service is back today, but was two days down!! My subscription must be extended two days more!!
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Marlon Manzano Ladesma (@mmladesma17) reported
@ViberHelp @Viber kindly help me unblocked my number. i need it in my work. i was able to use it then suddenly it was blocked. thank you
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Татьяна (@tatyanashishka) reported
@ViberHelp Good afternoon there was a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation
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Татьяна (@tatyanashishka) reported
@Viber @ViberHelp a problem after the update of 20.11 i can't make calls and messages until now! help me restore 931897270 Life. number 13 since Viber from his first year of work! i'm not spam or a fraud! i'm the community administrator. maybe the invitation got me blocked
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Arci Buganan (@RaphunzeLOVE) reported
@ViberHelp What’s the next step? I badly need to get it activated. Im using it for work. Please help me
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Marla (@mrlmaa_) reported
Wow. Got blocked out of my @Viber account for suspected spamming even though it never happened. Sent a ticket to the customer service about it and was told not to reply back and was offered no solution. No wonder people are switching to Telegram 😔
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fathun (@fathun) reported
@kenodalo @Viber @SamsungMobile Having the same issue. Has it been resolved for you yet?
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Filipe TIM BETA (@filipegutemberg) reported
@ViberHelp Whatttt?!!! I've opened two tickets already!!! The service still is down!!! My subscription must be extended!!
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Hermano Lobo🐺 (@Hermanolupus) reported
@Viber can’t see images until wifi connect. can help? iphone user