Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belgrade, Central Serbia 3
Taipei, Taiwan 1
Brisbane, QLD 1
Monmouth, Wales 1
Milan, Lombardia 1
Makati City, National Capital Region 1
Guangzhou, Guangdong Sheng 1
Manahawkin, NJ 1
Sarajevo, Federation of Bosnia and Herzegovina 1
Budapest, Budapest 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • pscollier Peter Collier (@pscollier) reported

    @ViberHelp i have an unlimited plan to the uk but am constantly getting call failed. I can call other countries from my credit. Is there an issue?

  • iamchathu Chathu Vishwajith (@iamchathu) reported

    Dear @Viber, Since #Viber for Mac had issue I deactivate it and connect it again,asked for Sync to get history. While sync the iOS app crashed. Then when open the app had to recreate the account, ask to restore then. Then it seems all my recent messages disappeared. @ViberHelp

  • sujaanhassan1 Ṧ Ḧ (@sujaanhassan1) reported

    @ViberHelp hi, My viber number activation got failed. Please help

  • Krish72580980 Krish (@Krish72580980) reported

    @ViberHelp Only the way to have easy communictaion is here please help me

  • isaberabera i s a b e l (@isaberabera) reported

    Hey @Viber I used to be able to backup my messages on Google Drive. I can't even choose where to backup now. What the hell Fix this

  • Lazar58746348 Don Kihot sa ranča (@Lazar58746348) reported

    @ViberHelp can you please help I have a problem sending videos on my viber to other contacts?

  • TweetingKarrie KarrieTweeting (@TweetingKarrie) reported

    @Viber Hi, can you please help me? How do I back up my chat history FROM Desktop, so I can restore it TO my phone after reinstalling Viber on there?

  • clairedmalanta Claire Dimalanta (@clairedmalanta) reported

    @Austriariz @ViberHelp @Krish72580980 Same issue with me. Were they able to unblock your account?

  • _lalalau Diana Laura (@_lalalau) reported

    @ViberHelp Hi, I tried to purchase a World Credit plan for Mexico but after introducing my debit card info and confirm the payment, the site shows me a purchase error message. Only until the third intent I was able to hire the service and a charge was made in all my tries. 1/2

  • QaGKJ4HpKoshMB8 Тех-Климат (@QaGKJ4HpKoshMB8) reported

    @ViberHelp my registration in Viber is more than 5 years old, please, due to a system error, do not reconcile such strict conditions to my number +380681067520.Please unblock my number, your messenger is the best in the world and I would like to continue to communicate friends

  • BowmanShelly1 Bowman Shelly (@BowmanShelly1) reported

    @clairedmalanta @ViberHelp This happened to me few days back only thankful to cyberpro101 on Instagram who recovered my account after i reached out to him once. While i wrote to support team for weeks without any replyor help on getting my hacked account back.

  • sujaanhassan1 Ṧ Ḧ (@sujaanhassan1) reported

    @ViberHelp Hi, My Viber number failed to activate. Please help

  • Krish72580980 Krish (@Krish72580980) reported

    @ViberHelp Dear Team my number is +9609160025 and i have sent several messages to above link its says cannot unblock. I need a support.Please help me to unblock my account

  • Austriariz Mayora (@Austriariz) reported

    @ViberHelp @Krish72580980 I already did these and it says that I am blocked because of spamming. Please help me unblock my account

  • Ry_Odji Wyro⚈ (@Ry_Odji) reported

    @ViberHelp Q : does this app login with phone number or e-mail ?

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