Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:

Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Ambato, Provincia del Tungurahua | 1 |
Los Angeles, CA | 1 |
Székesfehérvár, Fejér megye | 1 |
Barcelona, Catalunya | 1 |
Harrisburg, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Karishma Sharma (@karrysmatic) reported
Is @Viber down? @ViberHelp msgs are not getting delivered .. when I launch the app it says waiting for network then it says updating but the msgs are not going through.. pls help !
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David (@UpstartCoffee) reported from Wellington City, Wellington
@Viber I use your service and I pay for calls out. Why do I see advertisements in the app?
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Rameez Shaikh (@RameezS1986) reported
@Viber Not happy with the service lots of adds in app. Really disgusting!
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- (@carlosapurco) reported
@ShieldVoC can you kindly help me in alarming @Viber @ViberHelp on how inconsiderate and bad their customer service is? They deleted my messages to which I had to send messages again that lead to eventually blocking my number. This is the most unfriendly and inconvenient app ever
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Simon Gillespie, Anjin Games 🌟 (@anjin_games) reported
@diegomoore I have the same problem @Viber
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Anu (@Anu82711032) reported
@ViberHelp i cannot activate my viber account on my dekstop. It says error when i scan the qr code. can u please provide me with some help.
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Posaidon (@PosaidonX) reported
@ViberHelp This is the question and answer link. I can't do a ticket. I swear you got the shittiest service in the world 😡
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Clara Mario (@PhenomenalMari1) reported
@KusmiRamzeet @Viber I will kindly recommend you to #toolzcracker on Instagram he fixed mine when I had similar issues
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- (@carlosapurco) reported
I need help @ShieldVoC to get my @Viber +9609765475 unblocked. @ViberHelp you did it again. I was just forwarding requested messages to 8 clients and you blocked me! #InconvenientViber #WorstCustomerService #UnblockMyAccount
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sweet_girl19 (@sweetgirl1914) reported
@ViberHelp No case number given. The person i am talking is not solving my problem
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Bogo 💚 (@bogomep) reported from Prague, Hlavní město Praha
I just clicked the "MANAGE AD preference" button on @Viber it's the living hell. Consider leaving this service even if your life depends on it.
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Clara Mario (@PhenomenalMari1) reported
@Khonki4 @Viber I will kindly recommend you to #toolzcracker on Instagram he fixed mine when I had similar issues
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私はJoelです (He/Him/His) (@egosumJoel) reported
@Viber you need to allow users to select which cloud service to use for back-ups. Forcing the use of iCloud should be categorized as predatory/anti-trust.
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Lambros Petrou (@LambrosPetrou) reported
@Viber Viber Out is broken in the UK. No connection goes through...
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Wali (@walitweet) reported
@Viber No excitement for users as you are not working properly