Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belgrade, Central Serbia 8
New Delhi, NCT 5
Quezon City, National Capital Region 5
Athens, Attica 5
Sarajevo, Federation of Bosnia and Herzegovina 3
Banja Luka, Republika Srpska 3
Pristina, Pristina District 3
Sofia, Sofia-Grad 3
Munich, Bavaria 2
Evesham, England 2
Newcastle upon Tyne, England 2
Melbourne, VIC 2
Zagreb, Grad Zagreb 2
Skopje, Opština Karpoš 2
Frankfurt am Main, Hessen 2
Brugherio, Lombardia 1
Aberdeen, Scotland 1
Brisbane, QLD 1
Skokie, IL 1
Kragujevac, Central Serbia 1
Novi Sad, Autonomna Pokrajina Vojvodina 1
Berlin, Land Berlin 1
Irpin, Kyiv Oblast 1
Rottweil, Baden-Württemberg Region 1
Kathmandu, Madhyamanchal 1
Chicago, IL 1
Tallahassee, FL 1
Fürstenfeldbruck, Bavaria 1
Santo Domingo, Distrito Nacional 1
Hamburg, HH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • adindajd dnd (@adindajd) reported

    @Viber Hi. My viber can't send messages. I have uninstalled the app and installed it again, hoping that it can be fix. But it's not. Viber blocked my number. And then I registered with other number. But I still can't send the messages. Pls advice what should I do to get that fix

  • adindajd dnd (@adindajd) reported

    @ViberHelp Hi. My viber can't send messages. I have uninstalled the app and installed it again, hoping that it can be fix. But it's not. Viber blocked my number. And then I registered with othr nmbr. But I still can't send the messages. Pls advice what should I do to get that fix

  • ZoranSt0451138 doctype! (@ZoranSt0451138) reported

    @Viber What are you? help, support, contact service, one version for for this, support for another device error here error there. If you can be more complicated please be sow.

  • TheRealJohnabis John Hinz (@TheRealJohnabis) reported

    @ViberHelp I opened up 2 tickets and no response. It's been over a week. Please help.

  • BeMe1329 Blessed - Strong and Beautiful (@BeMe1329) reported

    @Viber Would like to know why group of people that I do not even know put my viber phone number on their group? Not even once that happened, more than 3 times. Please fix that group chat thing.

  • vishalmoliya__ vishal (@vishalmoliya__) reported

    @Viber @ViberHelp i have purchased a 1 month unlimited calling plan but after a week my account automatically blocked by viber i contact you so many times but there is no one response me. Help me 1 month time is clocking I loss my 2 week on account block. Who pay for 2week?

  • mason_heiz Mason (@mason_heiz) reported

    @Viber My number cannot be set up on the app! I have the latest IOS15.4 version but when I put my phone number it gives me a Failed Error. Email is sent to the help center but problem still exists. Please Help!!

  • TheRealJohnabis John Hinz (@TheRealJohnabis) reported

    @ViberHelp I was recently added to a group chat that was a scam, I tried warning multiple people about the scam. Unfortunately looks like the scammer reported me as a spammer as they had multiple accounts posing as real people and now I can't use Viber anymore. Please help!

  • fergusgallagher Fergus Gallagher (@fergusgallagher) reported

    @ViberHelp Is there any way to appeal about being blocked as a spammer which is surely an error? I have tried a few times via the support form but I get a robo-response telling me the block is permanent.

  • GdoubleU92 Will Grayson (@GdoubleU92) reported

    @Viber @ViberHelp day 3 and still your customer service is non existent.

  • yoriqin Yoriqin🌙 (@yoriqin) reported

    @Viber How can i contact to customer service? my account was blocked

  • GdoubleU92 Will Grayson (@GdoubleU92) reported

    @ViberHelp @Viber I've given you my number and keep receiving an automated response. How is this customer service?

  • waetform Waetform (@waetform) reported

    @ViberHelp Viber Mac Air has started deleting certain chat history. In one group chat all history was deleted on the Mac. In another, the history between me and another person was deleted and it affected my iPhone as well. What can I do? Restore didn't help.

  • _princessalba Princess Alba (@_princessalba) reported

    @ViberHelp Hi do you have any technical support I can speak or have a chat? I need to fix some issues about my app. Thank you!

  • abhijit1732 Abhijit Debnath (অভিজিৎ) 🇮🇳 (@abhijit1732) reported

    @Viber_India @Viber @ViberHelp Hello, Viber India. I am currently on a business trip in Greece. Since max people's here using Viber. I started using it from yesterday. But my Indian number has been blocked since yesterday saying it's a spam. Kindly help me to restore my account.

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