Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paranaque City, Calabarzon 2
Cebu City, Central Visayas 1
Marikina City, National Capital Region 1
Mandaluyong City, National Capital Region 1
Antipolo, Calabarzon 1
Melbourne, VIC 1
Charlottetown, PE 1
Oradea, Bihor 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • HaticeDenizAVCI Hatice ‘Deniz’ AVCI (@HaticeDenizAVCI) reported

    .@ThreeUK anyone else who can’t make and receive calls because of the Three outage, try using @Viber Audio, I did and it showed my number on the other end too, I usually would use @Skype before but we know that’s no more.

  • NYCOMch NYOle (@NYCOMch) reported

    @Viber Any help? We really don’t know what to do.. no real customer support. My last hope was here.

  • NYCOMch NYOle (@NYCOMch) reported

    @Viber Yes, it says your account is blocked because you sent spam and there is a link to an article about it. But my mom didn’t any spam. She has this problem since the end of May, she opened her account long time ago, like many years ago and never had this problem before.

  • NYCOMch NYOle (@NYCOMch) reported

    @Viber That’s what I got:”Hello, We have resolved this ticket, as we haven’t received your feedback in some time.” What feedback!? I wrote them about the issue and nothing was fixed, and now they send me this message. I don’t understand anything

  • Lavipny Lavina PNY (@Lavipny) reported

    @Viber Customer service

  • NYCOMch NYOle (@NYCOMch) reported

    @Viber hello, you blocked my mom account, who NEVER sent any spam! Your anti spam bot is terrible. my mom can't connect now with her friends and close people. your tech support is terrible just does nothing but sending the same message.

  • BunsOfHam Bacon Fingered Bap Tosser 🔞 (@BunsOfHam) reported

    @Viber @Sasa2022dj @ViberHelp I tried alternate numbers as I can’t log in with the number I registered with. Support said they’d restore it in three days, but it’s still not working.

  • myhouseinnice1 myhouseinnice (@myhouseinnice1) reported

    @ViberHelp Hello!! I am logged out of my Viber, deleted the app and redownloaded and now can’t activate 🥹 Can you help please?

  • MajaSuc Maya (@MajaSuc) reported

    @Viber Heii, need ur help. How can i download all the pics and quotes i have saved in notes to an PDF file ?

  • Hussain99066915 Hussain (@Hussain99066915) reported

    @ViberHelp @tracyplantlady Hi, please help me. My viber number gor blocked.

  • gerardmikhail gerard (@gerardmikhail) reported

    @ViberHelp hi can you guys help me with my viber. My account is blocked being suspected as spammer.

  • Elvis_cyberspy Elvis (@Elvis_cyberspy) reported

    @araDaraBlue @ViberHelp Message me directly for help

  • Elvis_cyberspy Elvis (@Elvis_cyberspy) reported

    @araDaraBlue @ViberHelp Message me directly for help

  • Momopopohehe Mari Maria Mercedes Bench (@Momopopohehe) reported

    @ViberHelp hi, I am trying to transfer my viber to a different phone as my current phone needs to be fixed. however, once I am trying to log in to the new phone using the number, it is saying activation failed. as per your FAQ, this error means my number is used for spam???

  • iamsuperjc_ JC🌟 (@iamsuperjc_) reported from Pasong Tamo, National Capital Region

    @Viber @ViberHelp I am having problem with my viber, my account get's blocked (0968-881-6391), I need it be fixed ASAP. I can't access my account.

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