Viber

Viber Outage Map

The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Viber users affected:

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Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Audenge, Nouvelle-Aquitaine 1
Rennes, Bretagne 1
Cairo, Cairo Governorate 1
Kičevo, Opština Kičevo 1
Berlin, Land Berlin 1
Makati City, National Capital Region 1
Mandaluyong City, National Capital Region 1
Yangon, Yangon Region 1
Starnberg, Bavaria 1
Belgrade, Central Serbia 1
Dagenham, England 1
London, England 1
Copenhagen, Region Hovedstaden 1
Athens, Attica 1
Varaždin, Varaždinska Županija 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Viber Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrisdfsnow Chrisdfsnow (@Chrisdfsnow) reported

    @ViberHelp Hi, been having issues for months with notications not showing in viber android, (no top bar or dot/number over app icon. Tried all settings and reinstall. Any ideas?

  • Samuel_Daram Samuel Daram 🇬🇧 (@Samuel_Daram) reported

    @ViberHelp Video calls are coming with just audio. No video. But, when I use Viber outside my home's WiFi, video calls are working well. How can Viber fix this? Internet provider advised me contact #ViberSupport #poorViberService #poorViberCustomerService

  • dusanp83 Dušan Popović (@dusanp83) reported

    Hi @ViberHelp where i can submit bug and problem with the app on the new iOS16?

  • gujral002 tushargujral (@gujral002) reported

    @wouldithelp123 @Viber @ViberHelp Yes i do have same problem on different devices checked and verified i dont know whats the issue viber developers didn’t checked it beta version testing.

  • ViberHelp ViberHelp (@ViberHelp) reported

    @wouldithelp123 @gujral002 @Viber Hey! We will gather information and try to reproduce the bug. If we're able to, our developers will begin working hard to find a fix and hopefully release it in one of our future versions. We apologize for any inconvenience caused.

  • ViberHelp ViberHelp (@ViberHelp) reported

    @dasistalexander @Viber @kulotissima Hey! Our developers will begin working hard to find a fix and hopefully release it in one of our future versions. In the meantime, you can access the Chat info screen by: open a chat > swipe left to access the Chat info page

  • JamesTu21286596 James Turner (@JamesTu21286596) reported

    @ViberHelp When are you going to fix all the problems experiencing with Apple IOS 16? No online status, no translate, reduced functionality, sluggish message delivery and arrivals. Few examples.

  • gujral002 tushargujral (@gujral002) reported

    @ViberHelp @ChampagneWappy Its been long due please try to update on this ASAP and let us know if we could help with anything we can @ViberHelp

  • wouldithelp123 Pravnica (@wouldithelp123) reported

    @gujral002 @Viber @ViberHelp Do you still have that problem?

  • angry_leader Angry Leader (@angry_leader) reported

    . @Viber can you please make bug fix for new iOS 16 for iPhone( in chat conversation is not possible to see status of contact). Thanks 🙏🏻

  • atphotobg Anastas Tarpanov | Little Prince is Live! (@atphotobg) reported

    @ViberHelp You don’t need my number, just find capable developers and fix your Mac app!

  • ajinkya600 Ajinkya Deshmukh (@ajinkya600) reported

    @ViberHelp Nothing working out. Still not receiving activation code neither via SMS nor via Call. What kind of service are you providing? It's been more than 24 hours. Still my issue has'nt solved.

  • senyorjalapeno Señor Jalapeño (@senyorjalapeno) reported

    @nikolaymivanov @Viber @TechCrunch OMG i have the same problem. All the names / group names are not accessible even when being pressed…

  • chronicknitting Helen (@chronicknitting) reported

    @viber Since I installed iOS 16 on my iPhone 12 I can’t see whether the person I’m chatting with is online or not. There is a tiny icon for a drop-down menu but nothing I do makes it drop down. Is this a mistake or is it a new feature? I really liked it the way it was 🤞🏻

  • enzoyanu_ enzo (@enzoyanu_) reported

    @Viber @ViberHelp Hi, I cannot view or click the profile at the top using my iphone. I think it’s a bug from iOS 16. Kindly fix. Thank you!

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