Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
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Multimedia
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Podgorica, Podgorica | 6 |
| Obshtina Varna, Varna | 3 |
| Melbourne, VIC | 2 |
| Frankfurt am Main, Hessen | 2 |
| Kanpur, UP | 1 |
| Sofia, Sofia-Grad | 1 |
| Tübingen, Baden-Württemberg Region | 1 |
| Yangon, Yangon Region | 1 |
| Yerevan, Yerevan | 1 |
| Thüngersheim, Bavaria | 1 |
| Calvisson, Occitanie | 1 |
| Plymouth, England | 1 |
| Santa Clarita, CA | 1 |
| Chicago, IL | 1 |
| Waynesboro, MS | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
| Vienna, Wien | 1 |
| Warsaw, Województwo Mazowieckie | 1 |
| Vancouver, BC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| Szeged, Csongrád megye | 1 |
| Asnières-sur-Seine, Île-de-France | 1 |
| Sarajevo, Federation of Bosnia and Herzegovina | 1 |
| Male, Kaafu Atoll | 1 |
| Novi Sad, Autonomna Pokrajina Vojvodina | 1 |
| Ljubljana, Mestna Občina Ljubljana | 1 |
| Zagreb, Grad Zagreb | 1 |
| Sremska Mitrovica, Autonomna Pokrajina Vojvodina | 1 |
| Belgrade, Central Serbia | 1 |
| Borna, Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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hacktechspy
(@emmanue36370740) reported
@parkar_fahim @ViberHelp the only Help contact us on tiktok@hacktechspy
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Myrcelle
(@Marcel13081325) reported
@Viber I'm trying to transfer my viber account to my new phone but it is sending the code to my old sim card which has no network service since I moved out of Ukraine, and data roaming is not working either.
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Waetform
(@waetform) reported
@ViberHelp Viber Mac Air has started deleting certain chat history. In one group chat all history was deleted on the Mac. In another, the history between me and another person was deleted and it affected my iPhone as well. What can I do? Restore didn't help.
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ZenscapePhoto
(@ZenscapeP) reported
from
Edinburgh, Scotland
@ViberHelp I have not received any case numbers apart from that automatic email I screenshot. Would my phone number help? Thanks for looking into this btw.
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Fergus Gallagher
(@fergusgallagher) reported
@ViberHelp Is there any way to appeal about being blocked as a spammer which is surely an error? I have tried a few times via the support form but I get a robo-response telling me the block is permanent.
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doctype!
(@ZoranSt0451138) reported
@Viber What are you? help, support, contact service, one version for for this, support for another device error here error there. If you can be more complicated please be sow.
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Mason
(@mason_heiz) reported
@Viber My number cannot be set up on the app! I have the latest IOS15.4 version but when I put my phone number it gives me a Failed Error. Email is sent to the help center but problem still exists. Please Help!!
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Jeff Salazar
(@jtsalazar_) reported
Is @Viber down? I can’t send images.
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MA.
(@InahNyo95) reported
@ViberHelp everyday i have to unsintall and reinstall your app to use it... i'm not sure if it's a @Microsoft problem or a @Viber problem
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Jason gunn
(@siberian280) reported
@ViberHelp I seem to be having difficulties after trying to reinstall. Can anyone help me please?
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Travel
(@eybb_aasm) reported
@ViberHelp Hello, Viber Team I don't know why, my Viber account is not working, can you help me to solve it?
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Richie Marquez
(@r13hie) reported
@ViberHelp is Viber having issues today? I'm not getting any images.
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Jeff Salazar
(@jtsalazar_) reported
@ViberHelp I can’t send photos. Is there an ongoing issue?
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp Day number 2: Unfairly blocked and you have an automated hep service....How do you intend on helping anyone with tech issues?
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Manapalayafah
(@manapalayafah) reported
@viber why did you need to cut off so-called independent republics of Lugansk and Donetsk? You do understand, that there are plenty connections, still, between the western and eastern Ukraine? That relatives live by both sides, that mobile connection is not working between them?
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