Viber Outage Map
The map below depicts the most recent cities worldwide where Viber users have reported problems and outages. If you are having an issue with Viber, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Viber users affected:
Viber is a cross-platform instant messaging and voice over IP (VoIP) application operated by Rakuten, provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms. In addition to instant messaging it allows users to exchange media such as images and videorecords.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Podgorica, Podgorica | 6 |
| Obshtina Varna, Varna | 3 |
| Melbourne, VIC | 2 |
| Frankfurt am Main, Hessen | 2 |
| Novi Sad, Autonomna Pokrajina Vojvodina | 2 |
| Waynesboro, MS | 1 |
| Stuttgart, Baden-Württemberg Region | 1 |
| Vienna, Wien | 1 |
| Warsaw, Województwo Mazowieckie | 1 |
| Vancouver, BC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| Szeged, Csongrád megye | 1 |
| Asnières-sur-Seine, Île-de-France | 1 |
| Sarajevo, Federation of Bosnia and Herzegovina | 1 |
| Male, Kaafu Atoll | 1 |
| Ljubljana, Mestna Občina Ljubljana | 1 |
| Zagreb, Grad Zagreb | 1 |
| Sremska Mitrovica, Autonomna Pokrajina Vojvodina | 1 |
| Belgrade, Central Serbia | 1 |
| Borna, Saxony | 1 |
| Barnet, England | 1 |
| Pasig City, National Capital Region | 1 |
| Stara Zagora, Oblast Stara Zagora | 1 |
| Banja Luka, Republika Srpska | 1 |
| Essen, NRW | 1 |
| Cork, Munster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Viber Issues Reports
Latest outage, problems and issue reports in social media:
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Will Grayson
(@GdoubleU92) reported
@Viber @ViberHelp Nearly a month and still no actual customer service......and you actually charge for some of your services? So where's the resolution? Where are all the actual people who "care so much about their users"?
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Mg Marna(Myittha)
(@marna_mg) reported
@Viber Have you blocked my number? If you have, please unblock my number(+959******639).plz........🙏 help me.
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rabaca
(@rabaca14) reported
@denys_zaitsev @Viber My account also got hacked and support service aren't doing anything about it, so l contacted (cyberdigitalhelpdesk) on instagram he successfully retrieved my account. he's legit and reliable
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Louise
(@bitsywis) reported
@ViberHelp my account is blocked when I was transferring my data to my new phone and it says it cannot be unblocked. Is there still a way to fix this?
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Art x Stephanie Rue
(@Ms_StephanieRue) reported
@GdoubleU92 @ViberHelp @Viber Exactly! They don't give us an option to appeal at all or communicate with an agent! Terrible Customer service.
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Nouh_Ayad
(@NouhAyad1) reported
@ViberHelp hi i have a problem, i can't activate my account I have a Samsung Galaxy M32 made in India, android 11
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Sarthak
(@_sarthakkaushik) reported
@ViberHelp I'm trying to make a call but I get the error that call failed. I think my account marked as spam even though I only dialed my parent's number. Please take a look into it. I appreciate if you can unblock my account.
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nik g
(@mrnikg) reported
@Viber Hi @Viber ,for some unknown reason your team have blocked my 8 years account twice today with no explanation other than he was picked up a spam and they refuse to unblock it…he has 5 contacts on his phone,can someone please help because customer services were rude and unhelpful!
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Hidayat Hussain
(@Hidayat52560588) reported
@ViberHelp Viber is not solve my problem.viber is lying
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Kulas🇵🇭🏳🌈
(@Infrarhein91) reported
from
Imus City, Calabarzon
@ViberHelp need help please
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Scotch Living
(@Scotch_Living) reported
@ViberHelp It’s a simple query, can you not just answer here? Or point me to a help and support guide? Don’t have time for a form, thanks.
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PBont
(@PGABont) reported
@ViberHelp Can you help me with a paid plan issue?
-
e
(@etbiebs) reported
@Viber is there any way I can contact one of your employees directly for an issue with the app? Because I‘m trying to contact you from your support site, but no one is helping me..
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Louise
(@bitsywis) reported
@ViberHelp @RichardHermanto Hi I am experiencing the same issue. I need to register to viber due to work purposes
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Gokul
(@JohnGokul) reported
@ViberHelp my number was marked spam but I didn't spam. Can you please help unban my account. 9738189738. I tried raising ticket but it just give the auto reply can't unban. Please help