3 (Three) Outage Report in Poole, England
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The latest reports from users having issues in Poole come from postal codes BH15.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Poole, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Poole, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth, Ringwood, Poole and Wareham.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Phone | |
| Ringwood |
||
| Bournemouth |
Phone | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Poole, England
Latest outage, problems and issue reports in Poole and nearby locations:
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Ross
(@ScubaRoss) reported
from
Poole, England
@mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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justin berman
(@suduprecordings) reported
@ThreeUKSupport It's sw11 2su. Speeds are still slow today too (3.5mbps download, 5.48 mbps upload on last test).
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Zoltan Markella
(@zmarkella) reported
@ThreeUKSupport 0118 946 1140 ; 14:38 inbound call. One way audio (I could hear) on VoWiFi. Turned WiFi off, next inbound call at 14:39 had no issues. Same number, 18:09 outbound call. No audio on VoWiFi. Turned WiFi off, called the number back, no issues.
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Robert Valentine
(@NeedMoreTea) reported
@ThreeUKSupport hi, I’m trying to port my number to you guys from o2 and it’s saying there’s a technical issue. Is the number porting working for you guys?
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Ian Carruthers
(@mtbfoodie) reported
@ThreeUK our mobile broadband has gone from excellent 125mb down to 5mb and unresponsive. Signal strength is good mobiles on three are good too. Almost as if some throttling has been applied. We can’t use the website to contact you, the website won’t let us login please help
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NYB
(@QuixoticallyNYB) reported
@ThreeUK another day and still the same issue. Any comment?
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Angela Elliott 💙
(@anjgi) reported
@ThreeUK My phone exploded today in pocket but all your customer service operatives could do was say 'call Huawei'. No sympathy. No understanding. When my contract is up I will not be renewing. Very unhappy customer. Huawei btw were lovely. Your guys could learn a thing or two
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tracy may
(@giesbach1) reported
@ThreeUKSupport finally new sim came yesterday but getting a text from 3 saying we have been trying to call you about your complaint sent on the day you de activated my old sim obviously you wouldnt be able to get through to me you deactivated my sim before i got new one
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MCCS - Car Valeting
(@mccsvaleter) reported
@ThreeUKSupport why is my signal so poor ? DY13 8AG
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nairda
(@rubix566) reported
@ThreeUK worst phone provider ever. I closed my account on 1st Feb, after they wouldn't fix a phone within warranty despite the phone being faulty. Now there is a credit on my account and I'm still waiting the refund, despite chasing them 3 times. Stay away people!!!!
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Sarcastix The Gall
(@FoxResurrected) reported
@ThreeUKSupport Ok...so I’ve just sat waiting for your chat operative to appear for half an hour and it eventually cut me off. I literally don’t have all day to sit and wait for Three. I have work to do. I want to cancel my order, I’ve had bad vibes since Tuesday and this is the last straw tbh.