Giffgaff

Giffgaff Outage Map

The map below depicts the most recent cities in the United Kingdom where Giffgaff users have reported problems and outages. If you are experiencing problems with Giffgaff, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Giffgaff users affected:

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 13
Leeds, England 9
Birmingham, England 8
Nottingham, England 7
Manchester, England 7
Bradford, England 6
Reading, England 4
Glasgow, Scotland 4
Croydon, England 3
Sheffield, England 3
Crawley, England 3
Islington, England 3
Hackney, England 3
Morpeth, England 3
Mansfield, England 3
Derby, England 3
Dagenham, England 3
Hartlepool, England 3
Harringay, England 2
Bermondsey, England 2
Saint Leonards-on-Sea, England 2
Harrow, England 2
Kettering, England 2
Longfield, England 2
Royal Leamington Spa, England 2
Liverpool, England 2
East Dereham, England 2
Lewisham, England 2
Poole, England 2
Tower Hamlets, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • onyeeyeung On-Yee Yeung (@onyeeyeung) reported

    @giffgaff I'm having issues with my data, calls and texts all of a sudden. My post code is G64

  • RachelMcSheehy Rachel (@RachelMcSheehy) reported

    @giffgaff @O2 can you tell me when issues in CF63 area are due to be resolved. Service is intermittent & I’ve been unable to make important phone calls the past 3 days. Thanks.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @craneface We're very sorry to hear this. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • GowanTheBoy David Gallagher (@GowanTheBoy) reported

    @giffgaff I never pick up 5G on a sim that’s a month old and in a 5G enabled area with an iPhone 12, do I need to order a 5G sim?

  • linkmobseo linkmob (@linkmobseo) reported

    @giffgaff trying to login to top up …. What’s the problem

  • Dimitare DN 🇪🇺🇬🇧 (@Dimitare) reported

    @giffgaff @CharleyASmith_ Resetting the password is successful however the issue remains. Same error. Also I had to request a reset link via a text message as requesting it via email did not work. Please fix your issues ASAP!!! This is ridiculous!

  • unsworthbruna Bruna (@unsworthbruna) reported

    @giffgaff I’ve purchased an refurbished iPhone 12 Pro Max and when I put my three SIM card to it it says no service. I’ve contacted three and they said the phone is locked. This is out of order. I’m going on holiday next week and no one answers me! Can this be sorted ASAP

  • foxgloves2015 2021 (@foxgloves2015) reported

    @giffgaff your network is still down in our area, getting on for two weeks now that your ‘engineers are working on it’ There are no excuses .

  • KayBuzz_ Kay  (@KayBuzz_) reported

    @giffgaff @RobertHol6 It’s been over 24 hours and the network it’s still ****

  • Harlequinn135 Quinn (@Harlequinn135) reported

    Not only the wifi but even the mobile datas not working properly 😫 honestly its so sad @giffgaff #mobiledata

  • flowers9ATM flowers (@flowers9ATM) reported

    @fangirlfading I absolutely do get reception in the Clyde tunnel ...not even a blip as I drive through it..an old iPhone 8 and a Giffgaff sim ! However I do not get radio reception which always crackles and cuts off as soon as I enter the tunnel.Never really understood why the difference.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @phigster Oh dear, Paul. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help - giffgaff Jade

  • davie866 Davie (@davie866) reported

    @unsworthbruna @giffgaff I had same issue not until I was introduced to someone #SUNYTECHIE on Instagram his the best on all recovery

  • RachelReveley Rachel Reveley (@RachelReveley) reported

    @giffgaff trying to login to your website but it keeps saying my session has timed out.

  • CharleyASmith_ Charley Smith (@CharleyASmith_) reported

    @VirtualPasts @giffgaff @RachelReveley I'm also having the same issue. No browsers are working and clearing cache and cookies has not helped.

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