Giffgaff Outage Report in Croydon, Greater London, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Giffgaff outage reports came from the following cities: Surbiton, Bermondsey, Croydon, Hounslow, London, Islington, Hackney, Twickenham, Chislehurst, Sevenoaks, Ealing, Lewisham, Tower Hamlets, Dagenham and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Surbiton |
Internet | |
| Bermondsey |
Internet | |
| Croydon |
Phone | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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jacek wojt
(@jacekwojt) reported
from
Bromley, England
@VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
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Bartek 🇪🇺🇬🇧🇵🇱
(@BartBoski) reported
from
Camberwell, England
Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?
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DJ Rowland Samuel
(@djrowsam) reported
from
Paddington, England
@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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Jordan Revell
(@jordanrevell) reported
from
Camden Town, England
@SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.
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Kay george
(@Kaygeor53353208) reported
from
Croydon, England
Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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🍎Corona🍎******🍎(****/****)
(@CoronaSinger) reported
from
Stratford, England
@giffgaff I have recieved my replacement sim as my old sim was broke and I have activated the new sim but I still can't make or recieve calls and texts could you tell me how long this is going to take please as I am disabled and need my phone in case of an emergency thank you
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Sofi Summers
(@sofiloco) reported
from
Hackney, England
@giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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ric
(@ric_mc) reported
from
Hackney, England
@giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G
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Neil Jackson
(@drneil667) reported
from
Harlesden, England
@blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy
(@LordJimmy84) reported
@giffgaff both my and my wife's phones are showing us no network signal and it says emergency calls only is something wrong with the network?
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Paul Gardner🌻🌍☀️🌈 #BLM
(@paulgardner303) reported
@giffgaff I have rebooted the phone multiple times and it is having no effect, so please do not patronise me by pretending it's a "settings" issue like you did with a previous customer a few hours ago.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@pjmullins That's great, Paul. Please make sure that your phone software is up to date and also try uninstalling and reinstalling the app, as this may help - giffgaff Jade
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John Kennedy might stop pontificating. Soon.
(@jazzporridge) reported
@giffgaff having a nightmare setting my account up. Any chance of a human to talk me off the ceiling? Been using your service for nearly two weeks and the website keeps asking me to activate SIM. A competent customer service rep would fix my issue instantly. Can I get a number?
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Si.Shezzy
(@SiShezzy) reported
@giffgaff Ive forgotten my password and am trying to change it but when I press the submit button for a new password i receive no text or email. Pls help as I urgently need to top up.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@pjmullins Oh dear, Paul. Are you still able to log into your account via a web browser, with no issues?- giffgaff Jade
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Rach
(@rp4ei393) reported
from
Stirling, Scotland
@giffgaff I have been charged for a phone and no confirmation and told on website error with my card. Can you please cancel this order as had no email confirmation of order yet money taken!!!
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Bad4Business
(@BusinessBad4) reported
@giffgaff After being fined for over charging customer between 2016 - 2019, when will you start to acknowledge that your customers are missing calls and you have no fix? They pay for a service, but only receive a partial service. Seems like your spots haven't changed!
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Paul Gardner🌻🌍☀️🌈 #BLM
(@paulgardner303) reported
@giffgaff There has been an issue with the data connection in my area of Leeds since about 3pm yesterday. At times it is showing on my iphone as "No Service", while occasionally there is a 3G signal (normally it's 4G) and just one bar showing, no internet connection.
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Rita Darragi
(@darra01) reported
@giffgaff totally frustrated. Cant get in touch with anyone!!! My phone battery is faulty. Cant get any thing done! HELP!!