Plusnet Outage Report in Swanage, Dorset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swanage, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Swanage, Dorset, England
The most recent Plusnet outage reports came from the following cities: Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Bournemouth |
Phone | |
| Bournemouth |
Internet | |
| Bournemouth |
Wi-fi | |
| Bournemouth |
Internet | |
| Bournemouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swanage, England
Latest outage, problems and issue reports in Swanage and nearby locations:
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Dudley Freshwater
(@Le_Painter) reported
from
Christchurch, England
@plusnethelp Re: Question 207507773. Account: Bdrenaline You asked for confirmation if this matter was now closed. NO YOU CANNOT CLOSE THE ISSUE. WE STILL HAVE A MASSIVE COMPLAINT WITH PLUSNET AND EXPECT CONSIDERABLE COMPENSATION FOR THE INCONVENIENCE. please contact Me!!!
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Amy
(@kittyhunt) reported
from
Poole, England
@plusnethelp 4 conversations over plusnet online chat with poor service and 5-15 minute pauses between each contact during a chat and 4 days with no decent internet... Very disappointed with @plusnethelp Will definitely be looking to change suppliers when the contract is up..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Songasport
(@Songasport) reported
Great stuff from BT-owned @Plusnet , "we're taking away full BT Sport than you pay £10 a month for but you can have an app-only service for £15.69 a month instead if you want". Bargain, I'll have two apps please. The hunt for a new ISP starts...
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bert1e
(@Bertie123B) reported
@Plusnet I was just completing an order for your service, I then decided to read the reviews. So now it’s a no from me.
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mark Hughes
(@Mark56623345) reported
@a516digital This might interest you Mike, though I've already said it before, on the subject of plusnet. A nieghbour down the road from me had plusnet, until I think was March, his current contract ran out. He was not allowed to get his TV from them.
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Sིiིlིkིlིiིnིkི
(@Silklink) reported
@Plusnet Hi, PlusNet staff are mostly helpful & friendly,but one of your staff at Sales L Team A wasn't like that.After she gave me the tariff figures,I asked if she could send full figures by email.She accused me of being rude to her& SLAMMED the PHONE ON ME. Can I make a complaint pls?
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James Brooks
(@GavinFBear) reported
@Plusnet Thanks for promising a callback within 24 hours. This was around 44 hours ago. No call yet. Plusnet truly have a remarkable attitude towards customer retention. I had been a happy customer for many years now but was apparently of no value.
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Kraig Ⓥ 🌱
(@Ohfishcakes) reported
@Plusnet Hi, I did the test on Ethernet and the problem was I was getting latency spikes. I spoke to the company and they heavily insist it’s down to my ISP
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Ekin
(@lalalolanow) reported
I sent 2 emails to @Plusnet Customer Srvcs but got no help. They sent smb to repair my internet. He didn't know what he was doing. He ordered new hub -not needed. I paid smb to fix it. @plusnethelp charged me £6.99 for sending it. I wasn't informed I had to pay. Pls pay me back!
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Peter Lambert
(@MrPeterLambert) reported
@Plusnet That't what I did. I've been told twice that I have to agree to the higher charges. I've raised a formal complaint and will pass this on to the communications ombudsman for the false advertising and pressure to take a new 2 year contract.
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Plusnet
(@Plusnet) reported
@g_e_loach Hello, I'm sorry that you are receiving connection issues when using BT Sport. Please could you direct message your account username and our technical trained agents will take a look into this. All the best - Beth Plusnet Sheffield
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Sam
(@smya111222) reported
@Plusnet hey there was just wondering if the broadband is down today? I live in Croydon Thornton Heath. It was working this morning until around 9.10am? Have done all the electrical check but light is flashing red