Plusnet Outage Map
The map below depicts the most recent cities in the United Kingdom where Plusnet users have reported problems and outages. If you are experiencing problems with Plusnet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Plusnet users affected:
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Big'un
(@Woodsider8) reported
@Plusnet Is there an issue with Plusnet mobile down in Cornwall? Both mine abd wifes mobiles are not dialling out.
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Pete Egerton
(@PeteEgerton) reported
A little #broadband tale… Call current provider @TalkTalk to get a better deal, they can’t match @Plusnet & so we sign up. Email from TalkTalk, “we can do a better deal!” Cancel Plusnet, continue with TalkTalk. Despite cancellation, Plusnet plough on with process & send router
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David Evans
(@dsevans1) reported
@Plusnet Hi - my broadband has been down since around 11pm. I'm in the North West of England. My router is showing an orange status light. Are there any general service issues or is this likely to be an issue at my end?
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Will Buxton
(@willbxtn) reported
@BryonyTilsley @hansmollman EE recently tried to get me to stay by rubbishing who I was switching to, saying that they're a virtual network and the backbone physical network was rubbish and had poor coverage and capacity. I was switching to Plusnet, who's piggybacks on the physical network of...EE.
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Richard Red Star
(@richardxxx4) reported
@dsue1441_re Plusnet...2 yrs no problem do far
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Barry George
(@bazz125) reported
@Plusnet are internet is down in Cornwall
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Danny meads
(@MeadsDanny) reported
@Plusnet Hi, just wanted to ask if you’re having problems with email as I can’t send or receive email atm. Cheers.
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Paula Mum
(@mum_paula) reported
PlusNet...How crap you are
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Steve Aldridge
(@wales_steve) reported
@dsue1441_re BT now. Was with Plusnet. When that was independent, it was useful for me with my IT work because I could get a fixed IP address. They got progressively worse so in the end I binned them. Customer support was horrendous.
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Steve Aldridge
(@wales_steve) reported
@dsue1441_re Just one small point which you probably know. I used to have a Plusnet email address. This was a mistake to use it since when I binned them I had to go around changing all my accounts so I've never used the BT email address I can have. The free add ons with BT are good value IMO
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Maureen Mahon
(@mightymaureen) reported
@Plusnet I can't get onto the apps on my TV. Does that mean that your services are down at the moment? I've tried Netflix & All 4.
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Pam McDonald
(@UKPam) reported
@Plusnet I am having trouble changing my password. I tried to reset my password but something went wrong. How can I change my password when I don't get an email to hep me reset it. I am going round in circles. I have no idea what my old one was so - stalemate
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John Seto 🏴 🇪🇺 🚴♂️ ✈️ 🚅
(@john_seto) reported
@Plusnet Thanks. It's not causing a major issue. Can I add that over the pandemic the service I've received has been impeccable especially, my wife and I working and child doing online lessons.
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Jack Deyes
(@Jack_Deyes) reported
@Plusnet do you support #Cellular for the #AppleWatch?
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Roger Henry 🇪🇺🪢
(@theKnotter) reported
@Plusnet Thanks. Daily calls from 0049731850796150 automated, asking to press 1. We either do not answer or hang up immediately. Is it possible to block?