Is Santander down in Basildon, Essex, England?
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The latest reports from users having issues in Basildon come from postal codes SS16.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Basildon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (31%)
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Mobile App (27%)
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Login (16%)
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Website (13%)
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Transfer (8%)
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Withdrawals (5%)
Live Outage Map Near Basildon, Essex, England
The most recent Santander outage reports came from the following cities: London, Brentwood, Chelmsford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| Brentwood |
Transactions | |
| Chelmsford |
Login | |
| Basildon |
Login | |
| London |
Mobile App |
Community Discussion
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Santander Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Paul Cook
(@t_saviour) reported
from
Romford, England
@santanderuk been held on call for over 25 minutes ...then get cut off. Great customer service .. not! Message "sorry to keep you waiting" then you cut someone off.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Manzotti mastodonapp.uk/@manzo
(@manzanotti) reported
I get a reply 6 weeks later saying that it has been passed on to the @santanderuk bike app team. That was November. I've not heard back since. And I still can't login to the app.
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******
(@bimbos4real) reported
@aldiwhereisit @santanderuk So sorry about that, Try reach out to Dream_hacks02 on IG or text +1 (325) 268‑1807 his reliable, instead of waiting for automated text from support team which won't help
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Your Money
(@YourMoneyUK) reported
Banking giant @santanderuk confirms existing eSaver Lim. Ed (issue 1) savers now get 3.25% AER / 3.2% gross, up from 2.75% AER / 2.72% gross first offered at launch in Oct '22. The increase will apply automatically
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chris cresswell
(@chriscresswell) reported
@santanderuk congratulations for shutting at 2.59pm thus preventing me paying in , what other bank shuts at 3pm? Hello @firstdirect I'm giving you my money, adios #Santanderuk and your #sadandreadful customer service
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Scottie Collins
(@JohnScottie2) reported
I tried to open an ISA today with @santanderuk as a home for my modest savings. As an existing customer, I assumed that this would be a straightforward process. Far from it. I feel strangled by red tape and am still waiting for a call back. A deeply frustrating experience.
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Col
(@FootballThot) reported
@StuartJones7 @santanderuk Bare in mind I'm not shifting large quantities of money in and out. So you could of course face problems I don't
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Rachel
(@DorsetRachel) reported
Brilliant, @santanderuk. I made a modest IBAN transfer this morning, following the instructions on your website, which did not warn that my account might be blocked until Wednesday for a fraud investigation. If there had been a warning I’d have done all my other banking first!
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MARGARET KEANE
(@MARGARE70043544) reported
@santanderuk Re last tweet Because of the appalling service I now want to close the account they initially opened but can’t! Can’t speak to anyone because I haven’t got an online ID because I haven’t reached that stage. All I wanted was to transfer an existing ISA.
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Sian Griffiths
(@SianGriffiths6) reported
@santanderuk Hi Santander - do you have a direct email address for your Get to know your team department? Customer abroad is trying to get hold of anyone who can explain why account frozen and isbeing told to speak to that team. Left on hold for long periods and can’t get through
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Ben Malka
(@benmalka) reported
@StuartJones7 @santanderuk I bank with Revolut. Zero issues. But i am looking to move to Coutts. Service is second to none.