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2K Games, Inc. (shortened as 2K) is an American video game publisher that develops games for PC, gaming consoles and smart phones. Notable titles include NBA 2K, WWE 2K, Top Spin, Bioshock, Borderlands, Civilization, Grand Theft Auto, Max Payne and XCOM.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of 2K Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 2K Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 2K Games users through our website.
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Online Play (86%)
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Sign in (14%)
Live Outage Map
The most recent 2K Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Edison |
Online Play | |
| Edison |
Online Play | |
| Redding |
Online Play | |
| Concord |
Online Play | |
 Belfort |
Online Play | |
| Highland |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
2K Games Issues Reports
Latest outage, problems and issue reports in social media:
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Broken
(@Broken_Inds) reported
@2KSupport I'm still having trouble connecting to your servers, and I tried everything. Installed the game 4 times already and reset my router and modern multiple times. How can this be fixed?
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〽️Garrett Sage〽️
(@immersivegs) reported
@CallMeAgent00 Needs to do a damn video on how trash and frustrating @2KSupport is. They have probably some of the worst customer service I've ever experienced. Been banned for no reason for two weeks now after only TWO DAYS of playtime.
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my name is my name
(@OHNxHenny) reported
@NBA2K and why when I tweeted my problem to @2KSupport my tweet got deleted like I never tweeted it at all. ****** game ****** company with ****** devs
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Vox PoP
(@TheRealVoxPoP) reported
from
Brooklyn, New York
@2KSupport you need to fix Pro am servers. TOP TEIR TEAMS CANT FIND A MATCH . After pro bronze
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P O P I 🏧
(@carlpopi_) reported
@2KSupport hurry up and fix my ticket been getting kicked all month and y’all still ain’t fix ****
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Derrian
(@sweetjonessjr_) reported
@2KSupport Fix The Servers. Thanks
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Wenia6killer
(@wenia6killer) reported
@2KSupport Why I should open ticket? U know now all u need to know, fix unlimited que...i dont want any compensation I only want play Unlimited...
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Wenia6killer
(@wenia6killer) reported
@2KSupport Already opened ticket but no answer yet...problém still exist...2 lose in row now cause u get error after 1:30min when u in que...pls check it and fix it...
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Amber
(@AdversariesCRY) reported
@2KSupport I already contacted you guys about the trophy glitches, and gave my ticket information. Nothing was solved as I was told it was a 'clear cache' problem, which clearly isn't the case because NO ONE has the trophies. I want to know if there is going to be a fix, not a bot response.
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Wenia6killer
(@wenia6killer) reported
@2KSupport 0-4.... time doesnt matter...Got error after 15sec...maybe its some match restriction, cause i Got this error while i tried Q with 98overal squad in limited...it gives u App error code and game shut down...cant play unlimited now :(
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linsanity17
(@linsanity176) reported
@2KSupport I do have my ticket ＃8431222 I have MyCareer gameplay issue
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Christopher Stack
(@stack_kclax24) reported
@NBASuperCard @2KSupport Ticket number #8427591. This is the 3rd time that I have had to submit a ticket and the issue still has not been resolved. Literally the worst customer support that I have ever experienced.
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Liam Saunders
(@Scouserboy9) reported
@2KSupport I've had issues with my game since the last update. I've messaged your support page and not heard anything in the last 2 weeks. I am unable to get onto my career the game loads to 61% then kicks me off the game. Aswell go in a game my 'my team' players become invisible
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Big Wash
(@blessman777) reported
@2KSupport Goid Morning, are you guys going to fix the long Loading screen with Zion Williamson. My game takes at least 3 minutes to load and I have deleted twice and redos loaded the game.
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Dying_Light24
(@KCzaR1986) reported
@NBA2K @2K NBA 2k21 on Nintendo Switch needs to fix texture details, and replay frame rates. Also halftime discussion LIGHTS SHOULD BE BRIGHTER AND MORE FOCUSED
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toucaneggs 🛐
(@toucaneggs) reported
@2KSupport #8428668 it’s been a day and some more since I’ve gotten a response about my problem
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DAP
(@TampaBayfan1287) reported
@2KSupport When am I gonna get my 450k VC back that you guys took during the server issues yesterday I already tried resetting my console tried everything it never showed back up I already sent my screenshot of my receipt I want my 450k vc back this is unacceptable
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🤘🏾PSN_KEN🤘🏾
(@2k_ken99) reported
@2KSupport I believe the problem is is asking for name above my new password, and it flips me over to sign in asking fir my email address.
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my name is my name
(@OHNxHenny) reported
@2KSupport should be ashamed 13 hours and I get no response to how to fix my game. Put a ticket in no response, several tweets no reply luckily I have half the brain to use YouTube and figured it out but I shouldn’t have to do that. Fix this ****** *** game @Beluba @Ronnie2K
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Chris Manning 🐍
(@LD2K) reported
@jakecap28 That’s not what I work on my man. Please contact @2KSupport for any support related issues. 👍
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The FIFA GOAT 🐐
(@ProzFifa) reported
@2KSupport I cant access the event centre in 2k21 for the Mobil 1 event, it says it's closed, how do I get in here or is there an issue?
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Vox PoP
(@TheRealVoxPoP) reported
from
Brooklyn, New York
@2KSupport yo fix pro am on current gen .
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Great China
(@GreatChina_) reported
@2KSupport I have replied your answer and please process it quickly because these guys have broken the level of the game!!!
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DAP
(@TampaBayfan1287) reported
@2KSupport You guys stole my 450kvc during the server issues I want my vc back I reset my console already tried everything possible here's my ticket #8428913 you guys scammed me stole all my vc this is unacceptable
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gordas 😍
(@YTgordita) reported
@2K so when y’all gon fix the skill boosts locked on 99 when clearly after 99 games your player is trash even your player is a 99. Give me my money back or fix it
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DAP
(@TampaBayfan1287) reported
@2KSupport Here's my ticket number #8428913 I'm not losing out on a 100$ cuz of your broken servers I want my 450k VC back I'm getting really impatient with this...
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x Critical Strike x
(@xCritStrikex) reported
@CivGame @2KSupport 2021 and still doesn't work if you change where you are playing from. Worked fine first time. Took system to another house and it won't work. Multiple friends have same problem. Fix it! :(
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Dylan Carrillo
(@DCarrillaHo) reported
@2KSupport @TampaBayfan1287 I'm having a similar problem I've waited over 24 hours and the game spent 135000 vc on its own when it crashed.... jo one has gotten back to me or even looked at it. I spend quite a bit on this and am very very upset
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aussiebatter 🅙
(@TheFrenchKante) reported
@Draydayerrday @2KSupport facts my VC got taken away and i didn’t get the box so hopefully they fix it
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Liam Saunders
(@Scouserboy9) reported
@2KSupport How do I find my ingame email? As I have contacted you before about an issue and it all went okay.