Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 6
Seattle, WA 4
New York City, NY 4
Los Angeles, CA 4
Toronto, ON 3
Bengaluru, KA 3
Houston, TX 3
Preston, England 3
Oklahoma City, OK 3
Dallas, TX 3
Portland, OR 3
Phoenix, AZ 3
Chicago, IL 3
Orlando, FL 3
Delhi, NCT 3
Manchester, England 2
Waterford, MI 2
Salt Lake City, UT 2
Hackney, England 2
Corona, CA 2
Markham, ON 2
Mountain View, CA 2
Las Vegas, NV 2
San Francisco, CA 2
Victoria, BC 2
Adelaide, SA 2
Cypress, TX 2
Roanoke, VA 2
Charlotte, NC 2
Brookfield, WI 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • assaullted Plant a tree (@assaullted) reported

    Why does @PrimeVideo have THE worst layout?? Holly molly .. your UI is just lousy How do I DISABLE preview autoplay when browsing?? That **** is annoying

  • yuhitswil wil 🤡 (@yuhitswil) reported

    so we really f*cked the bieber nye stream and they didn't expect that its gonna blew up like it did. help we're talking about a comeback performance of justin bieber. how could they not expect this reaction? #ourworld @OBB @PrimeVideo @justinbieber

  • SethLunchquest Seth 🖥️🎬 Lunchquest (@SethLunchquest) reported

    @StevenWebbMusic @TheWheelOfTime @PrimeVideo Yeah but it looks terrible on film. Our eyes adjust to the darkness, but can't adjust to the screen being too dark.

  • DPHowat doug (@DPHowat) reported

    @TheWheelOfTime @torbooks @PrimeVideo This looks terrible. If Jeff Bezos ***** up The Wheel of Time I will personally unionize every Amazon worker in North America

  • Xiutehcuhtli Seth Jefferies (@Xiutehcuhtli) reported

    @BadSciFiName @TheWheelOfTime @PrimeVideo Yeah, I don't love that either. I'm willing to make exceptions for the small things that I don't care for in the series (I'm sure there will be plenty) as long as the greater body of work is worth it. Just like I do with the books.

  • AP37089865 AP (@AP37089865) reported

    Im a student in Berlin.I have been saving since long from work to buy a good pair of shoes, but due to Amazon & sellers mistake my order is missing/lost and Amazon is forcing me to pay for a missing order.I’m broke my hard work money is taken away @amazon @JeffBezos @PrimeVideo

  • HarshaNagaraj2 Harsha (@HarshaNagaraj2) reported

    @amazon @PrimeVideo Lot of complaint are registered against Amazon on this matter. Refer custoemer complaint website. Same issue reported by many people, no action from Amazon

  • sptt751 ✨ (@sptt751) reported

    @PrimeVideo PLEASE fix the subtitles on Keeping Up With the Kardashians!!! i’ve notified you guys of this issue twice now and it still always plays them from a completely different episode! and yes i have troubleshooted everything i possibly could to make sure it’s not my device

  • phwilson59 Paul H. wilson 🇨🇦 (@phwilson59) reported

    @andystrickland @PrimeVideo Not very good, did not see anything in it to think this year would be any better at playoff time. Keefe did nothing to help the team when struggling in last 3 games against Montreal. Just told them to did deeper,that doesn’t cut it.

  • johnbednall10 John (@johnbednall10) reported

    @andystrickland @PrimeVideo Except the music choices are awful

  • Mistakenness M.(hat); (@Mistakenness) reported

    @PrimeVideo hello, sometimes the next episode is loaded incorrectly. the app loads the same episode as next episode. This is due to your advertising between episode.... Please fix it.

  • PortlyPorty Daniel Morris (@PortlyPorty) reported

    @AlexRG1619 @TheWheelOfTime @PrimeVideo And any of those you mention... Tuon, Faile, Semirhage... they could be white in Amazon's adaptation of the books and it would be as irrelevant to the quality of the show as there being more ethnic diversity in this Two Rivers than the one in the books. Free your mind.

  • BriWonderss bri🐇 (@BriWonderss) reported

    @amazon @PrimeVideo You guys took money from me even though I ended my membership please help rectify this

  • bottlingthemoon Shawn Taylor (@bottlingthemoon) reported

    @PrimeVideo You could also try being creative and original. Decent story line and engaging realistic character flaws, motivations, and actions. But I guess that’s too much work… just destroy another decent story by rebooting it.

  • Kalsam_Retritro Kalsam Retritro (@Kalsam_Retritro) reported

    @CriticalRole @PrimeVideo Really hoping to see this sold as a box set or something, cause I've had issues with the Amazon streaming in the past, and don't wanna chance that again. Was very costly T_T

Map Check Current Status