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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 4
Torrance, CA 1
Paris, Île-de-France 9
Bellingham, WA 1
Denver, CO 6
Birmingham, AL 3
Los Angeles, CA 6
Geneva, AL 1
Philadelphia, PA 4
Lake Mary, FL 1
Lakeville, MN 1
London, England 6
Buckley, MI 1
Sumter, SC 1
Marengo, OH 1
Washington, D.C., DC 2
Suitland, MD 1
Harleysville, PA 1
Florence, Tuscany 1
Strasbourg, ACAL 1
Melbourne, VIC 6
Utsunomiya, Tochigi 1
Sydney, NSW 8
Chicago, IL 6
Versailles, Île-de-France 1
Aurora, CO 1
Nice, Provence-Alpes-Côte d'Azur 1
Township of Evan, KS 16
Canberra, ACT 1
Helsinki, Uusimaa 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • saturn91984
    TheSaturnV (@saturn91984) reported

    @orangebastard_ @GarrettSmithley @PrimeVideo The worst was when we had to endure both Jr Dale and screechy Jeff Burton at the same time.

  • brianmccoppin
    Brian P McCoppin ✝️🥋 | Homeschooling Florida Man (@brianmccoppin) reported

    So @PrimeVideo #SpiderNoir does not work in B&W on every device. If your TV (or Fire Cube in my case) is one of the ones that doesn't work, you have to start it on your phone, watch for 30 seconds, then resume on the TV, and it doesn't always work. Or I can just pirate the B&W..

  • Goremagonz
    Astarael (@Goremagonz) reported

    @BaronDestructo This genuinely sucks to hear. The only reason I still kept Prime was for Stargate. Years of work, fan investment, and finally hope for the franchise again… just to cancel it. Prime canceled on my end. Stargate deserved better. @PrimeVideo @ajassy ****** up

  • Drew_Sully
    Drew (@Drew_Sully) reported

    @SNYtv @PrimeVideo please fix the issue where you leave me on "stay tuned" while multiple innings pass. It's been happening for months.

  • AceRumble
    Ace Burton (@AceRumble) reported

    @kingofnc85 @PrimeVideo Have tried that both from PC and phone, it always goes back to color when I resume the episode on the TV. I appreciate your trying to help tho.

  • DegenAl1
    Degen Al (@DegenAl1) reported

    @PrimeVideo why can’t I watch Spider-Noir in black and white on my Fire stick? How ******** do you make stuff that doesn’t work on your own product. Fix your ****!!!

  • dizzy_disciple
    Dizzy Disciple (@dizzy_disciple) reported

    @PrimeVideo Quite possible the worst theme song choice for a show set in the 1930's.

  • daleando86
    Dale (@daleando86) reported

    @111O1O1O11O @PrimeVideo I know what Noir means you flump I just want the option thats available to work?! Surrounded by idiots here...sooner these aliens come the better

  • AZHSPRIN
    AZHSPRIN (@AZHSPRIN) reported

    @PrimeVideo fix your blurry feed of the Fever basketball game!

  • James___Y
    James Y (@James___Y) reported

    @PrimeVideo @amazon You've made a horrible decision to cancel the Gero Stargate vision. You've slapped fans in the face, and your eventual reboot won't get half the support. I was already concerned about the quality of a new Stargate, but with Gero and some of the original creators I was hopeful.

  • ronaldhandley
    Ron Handley (@ronaldhandley) reported

    @PrimeVideo Terrible. Terrible Acting. Did I just watch Cage or Biden?

  • Dahveed64
    Super_Dahveed_64 (@Dahveed64) reported

    @memeslich @LVMandM9onPrime @PrimeVideo Id imagine they wont work on it until after they finish LoVM. A. I think working on 3 animated series simultaneously (as well as all their other projects) would be too much for them. B. BHs has a lot of spoilers from Vox Machina so they'll want to finish that story first.

  • TechAddikt
    TechAddikt (@TechAddikt) reported

    @PrimeVideo @AmazonMGMStudio Extremely bad call with cancelling Stargate. You can fix this.

  • SHistorians
    Society of Golf Historians (@SHistorians) reported

    Can we talk about two things: 1) The camera work during a @WNBA game is terrible. The close ups while missing basketball plays is embarrassing for a professional sports league. I feel like a kid is in charge of the cameras on @PrimeVideo. Seriously this is unprofessional!!! 2) The officiating is actually worse.

  • patrickely
    Ely Time (@patrickely) reported

    @ghartman02 @GarrettSmithley @PrimeVideo Reset your modem, that’s not an Amazon problem that’s a connection problem

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