Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 9 |
Sydney, NSW | 8 |
Melbourne, VIC | 8 |
Chicago, IL | 7 |
São Paulo, SP | 6 |
Dallas, TX | 5 |
Denver, CO | 4 |
Bogotá, Distrito Capital de Bogotá | 4 |
Los Angeles, CA | 4 |
Colorado Springs, CO | 4 |
Montréal, QC | 3 |
Stoke-on-Trent, England | 3 |
Porto Alegre, RS | 3 |
Portland, OR | 3 |
Birmingham, England | 3 |
Medellín, Departamento de Antioquia | 3 |
Minneapolis, MN | 3 |
Liverpool, England | 3 |
Coventry, England | 3 |
Houston, TX | 3 |
Charlotte, NC | 3 |
Kingston, ON | 3 |
Toronto, ON | 3 |
Delhi, NCT | 3 |
Edinburgh, Scotland | 2 |
Burlington, ON | 2 |
Cali, Departamento del Valle del Cauca | 2 |
Birmingham, AL | 2 |
Brisbane, QLD | 2 |
Woodbridge, VA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Peter (@_Dresten_) reported
@PrimeVideo xbox app is broken, fix it pls
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diogochuk (@diogomorrenofim) reported
@PrimeVideo fix your terrible, horrible, nonsensical Portuguese subtitles in "The Office"
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John Fraser (@JohnFra46400353) reported
@PrimeVideo @primevideouk I am a new subscriber and I cannot watch a few of the programmes that I would like to! Two of the programmes are the reason I subscribed, can you help?? It says “video isn’t available in your current location”
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Saynt (@saynt614) reported
@Cinderella @PrimeVideo Ugh...cringe. Why the hell is the Fairy Godmother a gay black man? Oh how inclusive of you...Stop with all this woke ****. Its terrible
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Eric Kuha (@DrKuha) reported
.@PrimeVideo hey, your service tells me I'm behind a vpn, but I'm not. I can't watch any content on my home network. I guarantee the problem is on your end. I started a ticket, but how long is this going to take? When should I start demanding refunds and cancelling service?
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cinzia luzon (@CinziaLuzon) reported from Manhattan, New York
@RespectMovie @PrimeVideo It is the worst movie.
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Cody Baker (@CodyAlanBaker) reported
@PopCrave @PrimeVideo Ah, I was wondering what was going to win the worst thing I've seen today award. Here ya go 🥇
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Fyrecurl (@Fyrecurl) reported
@Scandalforlife @PrimeVideo The Help...Awesome!
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Aissazedr (@aissazedr) reported
@rihanna @PrimeVideo Please rihana .i like you so mutch .i need your help please .ineed 1500$ To perform a medical operation. Please i need your help .do NOT IGNORE MI RIHANA
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PouyaJoon (@PouyaMafi) reported
@modernlovetv @PrimeVideo Season two was awful 😣,
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Jenny (@JennyLClark) reported
@PrimeVideo "Houston, we have a problem." (Actual quote: "Houston, we've had a problem.")
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ŁÎFĘ in the Möthēr ‘Hõõd 🇨🇦♊️ (@theseWildeOnes) reported
@PrimeVideo Fix The Good Fight Season 5 Episode 9. You uploaded episode 8 (again). Please fix and upload episode 9 from Aug 25.
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ًNOT PREPARED FOR YOU - TEASER LISA (@iBIZZLE97) reported
@Cinderella @PrimeVideo @Camila_Cabello HELP I CAN'T SEE THE MOVIE 💔💔💔💔
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Sarah Anne⛲️ (@sarahanne1212) reported
@jaredshane @PrimeVideo @AppleTV I ruled them out myself because I refuse to work with the spawn of Satan (Steve Jobs)
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Abdullah Isma2 (@AbdullahIsma2) reported
@rihanna @PrimeVideo On judgement day you'll be guilty of adultery, the Bible says, whoever looks at a woman & lusts for her, has committed adultery with her already in his heart. @and who so ever cause a man to sin is worst than the man sinning.