Amazon Prime Instant Video

Amazon Prime Instant Video Outage Map

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Instant Video Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago, Región Metropolitana 24
Madrid, Comunidad de Madrid 22
London, England 21
Barcelona, Catalunya 17
Berlin, Land Berlin 16
Glasgow, Scotland 14
Hamburg, HH 14
Sydney, NSW 13
Mexico City, CDMX 13
Buenos Aires, CF 12
Manchester, England 10
Mérida, YUC 9
Toronto, ON 9
Melbourne, VIC 9
Köln, NRW 8
Bristol, England 7
Sevilla, Andalucía 7
Edmonton, AB 6
Croydon, England 6
Valencia, Comunitat Valenciana 6
Nürnberg, Bavaria 6
Mumbai, MH 6
Bogotá, Distrito Capital de Bogotá 6
Southampton, England 6
Stevenage, England 5
Calgary, AB 5
Nottingham, England 5
Leicester, England 5
Birmingham, England 5
Toluca, MEX 5

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Amazon Prime Instant Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Instant Video Issues Reports

Latest outage, problems and issue reports in social media:
  • Robert Nussbaumer (@BobbyBaumer) reported from San Antonio, Texas

    @justin_swanhart Just happened to all of Amazon video users apparently and they aren’t offering much info or help. #fixit @PrimeVideo @TheBoysTV #theboys

  • andrew (@AM562onXbox) reported

    Does anyone know how I could watch Scooby-doo I am in Canada and they don’t have it on the Canadian Netflix. Also looked on Amazon prime video and no luck. Amazon video had the episodes listed but there is nothing there to watch. Could any help me please.

  • chambers2033 (@chambers2033) reported

    @PlayStation If you guys are gonna have amazon video on PlayStation you might as well ******* fix it I can’t watch any of my hbo movies and shows and I have paid my ******* own god damn money for this and it doesn’t work wtf are guys doing like seriously I just wanna watch a movie and I cant

  • jen loves dream 🐝 (@adoringskep) reported


  • TheRationalMan (@jackg7171) reported

    @AmazonHelp my cable info, so I don't see how I was singing up through Amazon Video. Your rep, 'Randall' couldn't have been more condescending, saying nothing he would do. Even when he rebated me current months charges, he shortchanged me. Awful experience.

  • kC (@_KC82) reported

    @Xbox it is insanely annoying that the Xbox one controller goes to sleep while watching Amazon video with wired headlhones. This has gone on for about 9 months now. Console and all apps up to date. Fix it!!!

  • Klaus Frank (@agowa338) reported

    @Meepok1 @BlissWallpaper Well the problem is not "the streaming service" but how licensing is done and how the whole licensing system works... If licensing the shows was decoupled from the streaming service it could be way better. E.g. Netfilx, amazon video, ... all being able to deliver everything...

  • Fernando 🐼 Miguel (@BlnaryMlke) reported

    Anyone else having @amazon video just erroring out with error code 5004?

  • Terry | #BLM (@terrocracy) reported

    Netflix, Hulu, and Amazon Video should all be prosecuted for their new UI. Universally terrible.

  • ☆ACAB☆ (@ZXLDIVXR) reported

    @Cashewsthegreat Amazon Video is the worst for this

  • Angelina Adamo (@AngelinaAdamo) reported

    I’ve just watched cats on Amazon video and can honestly say that was the worst £4 I have ever spent on renting a film. Or anything to be honest.

  • RheaTheSuccupony | BLM | (@succupony) reported

    @JimSterling Amazon Video is the ******* worst for this ****. Relentlessly recommending me things from additional subscription services or that I must rent to watch.

  • Sophie (@journo_sophie) reported

    After my student account ends I will probably end #AmazonPrime - they should have a cheaper option for Amazon Prime delivery only. I rarely watch AmazonVideo because everything is crap, on Netflix already or you have to pay for the good things. At almost £80 annually it's awful.

  • Andrew (@BurkaRhymes) reported from Fingal County, Leinster

    @primevideouk Sorry can I ask is there a problem with casting via the amazon video app at the moment I've tried a bunch of times and reset my phone but the cast icon doesn't even appear?

  • Walrus (@IndecentWalrus) reported

    @wiltejkiel I pretend it’s awful cuz i don’t have amazon video God it sounds so good

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