Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Los Angeles, CA | 6 |
Chicago, IL | 6 |
Sydney, NSW | 5 |
Seattle, WA | 4 |
Atlanta, GA | 4 |
Bengaluru, KA | 4 |
Brisbane, QLD | 4 |
Toronto, ON | 3 |
Mumbai, MH | 3 |
Leeds, England | 3 |
Houston, TX | 3 |
Melbourne, VIC | 3 |
Cedar City, UT | 2 |
Chelmsford, England | 2 |
Portland, OR | 2 |
Windsor, CT | 2 |
Cleveland, OH | 2 |
Gardnerville, NV | 2 |
Cheyenne, WY | 2 |
Zanesville, OH | 2 |
Nashville, TN | 2 |
Albuquerque, NM | 2 |
Lehigh Acres, FL | 2 |
London, England | 2 |
Tower Hamlets, England | 2 |
Philadelphia, PA | 2 |
Dayton, OH | 2 |
Fort Worth, TX | 2 |
Salt Lake City, UT | 2 |
Bellevue, WA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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South Jersey Beer Scene (@SJBeerscene) reported
@PrimeVideo do ya think you can fix the lag? The sync makes it look like @AlMichaelsOnThe is in an old Godzilla movie! Sounds ain’t matching the lips! #pleasegobacktonetwork #primelag
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oh hi there (@TheTrollMiester) reported
@PrimeVideo has got the worst Mobile Live Sports Service ever! I haven’t been able to watch any NFL games at all. Fix your service
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A Popular Nobody (@ImNyce908) reported
The audio is terrible @PrimeVideo
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iragena Boaz (@IragenaBoaz) reported
@rihanna @PrimeVideo @SavageXFenty Hello how are you? I'm Boaz please I want to meet with rihanna or to talk to her please! To be honest I'm nothing but the reason I want to meet or talk with rihanna is only love I'm her fan please if there are some one can help me please do it
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Gabby (@GabbywGoodHair) reported
The streaming quality on @PrimeVideo is trash. I want to watch my football on cable TV and cable TV only. Thank God everyone still knows deep down inside my team is bad so thankfully I'll never have to stream our games on here #TakeFlight
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Alan (@unreliablealan) reported
@PrimeVideo has the worst @nfl coverage man . Its not Al Micheals’ fault cause he already stamped. Go back to @nflnetwork for thursdays plz.
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Stephen Corcoran (@djsteviec23) reported from Oak Ridge North, Texas
@PrimeVideo sound is ahead by at least 5 seconds. Anyone else? I hate streaming live tv, the worst!
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Dennis Goetz (@djgoetz) reported
@PrimeVideo your video controls on the #TNFonPrime make Betamax look state of the art. Fast forward/ rewind is worthless. Fix it!
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Justin H Hutto (@HuttoJJ) reported
@PrimeVideo killing again in the 4th quarter of tonight’s game with 5 blackout screens in the last 3 minutes. Quality 💩
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***** de lios (@william12_de) reported
@PrimeVideo you like Aaron the guy i work with
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Mystic (@Hank201723) reported
@PrimeVideo camera work stinks. Nothing centered on action.
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Mr. Brino (@DanBrino) reported
@PrimeVideo Sure would be great if there was anything resembling a DVR or "record team" feature. I'd like to be able to come home from work and start the game from the beginning. Instead I click "play from start" and it goes to live. Game ruined. Thanx Amazon.
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Bobby Bunting (@50Rdigital) reported
@PrimeVideo PLZZZZZ STOP SUCKING. WORST STREAM QUALITY OF BAD QUALITY ALL YEAR
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oh hi there (@TheTrollMiester) reported
I don’t know which service is worst, @primevideo live sports or @twitter
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Nikhil Gujarathi (@gujarathinik) reported
@PrimeVideo live telecast lagging. Anyone with me or it's the issue from my end? #INDvsNZ