Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Dallas, TX | 5 |
Portland, OR | 4 |
Toronto, ON | 4 |
New York City, NY | 4 |
London, England | 4 |
Chicago, IL | 3 |
Houston, TX | 3 |
Phoenix, AZ | 3 |
Irving, TX | 3 |
Los Angeles, CA | 3 |
Pine Plains, NY | 2 |
Sacramento, CA | 2 |
Charlotte, NC | 2 |
Beijing, Beijing Shi | 2 |
Orlando, FL | 2 |
Grimsby, England | 2 |
Paris, Île-de-France | 2 |
San Antonio, TX | 2 |
Bengaluru, KA | 2 |
Manchester, England | 2 |
Waterford, MI | 2 |
Preston, England | 2 |
Seattle, WA | 2 |
Oklahoma City, OK | 2 |
Salt Lake City, UT | 2 |
Hackney, England | 2 |
Corona, CA | 2 |
Las Vegas, NV | 2 |
San Francisco, CA | 2 |
Victoria, BC | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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H😷ckeyBr🦁ad (@HockeyBroad) reported
@sonicsean89 @PrimeVideo And it seems like most pre-ratings era films have been 'back-rated'. Generally most musicals, for example, fall into catergories like 'All', 7+, PG, etc. - just to compare. Breakfast at Tiffany's, Some Like it Hot - 13+. Film that just talks about terrible crimes: 18+.
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Kim Neuherz (@KimNeuherz) reported
@PrimeVideo you better fix that Grey's Anatomy situation RIGHT NOW!! ... I was in the middle of S4 !!! 😭😭😭😭 worst day ever -.-
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Joseph Palumbo (@josephpalumbo4) reported
@NYCisonfire @PrimeVideo Terrible business decision
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Ferkudi (@mibax1219) reported
Hey @PrimeVideo if you’re going to show the @Yankees game, can the footage not be choppy?!? Looks awful. Ball and players running are skipping
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Pat McAndrew (@AndrewMcPats) reported
So the #yankees are on @PrimeVideo but it’s saying that I can’t watch it because it’s “geo-restricted” and I need to buy the MLB extra innings package. Anyone else having this problem? @craigcartonlive
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TFritz1325 ⚾️ (@TFritz1325) reported
@PrimeVideo fix this Prime. Not a good first impression. What am I paying for.
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Samantha⁷ ⚾️ (@xiggy89x) reported
@PrimeVideo needs to fix it. Think it might be a glitch.
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olivier caty (@OlivierCaty) reported
@johnmarkharris @PrimeVideo @jasonrileywsj Just watched it. Knew T.Sowell before but didn’t know his work on late speaking. Thanks
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Linster! (@Linster55) reported
@PrimeVideo @MLB hates its fans remember that...the Prime broadcast is awful
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Gardener14 (@The_Gardener14) reported
@PrimeVideo You advertise that “Green Wing” is on your platform but if you check again, it is NOT? How can I complain about “False Advertising”. Your contact form does not work it’s caught in a loop & does NOT indicate where or how to send a complaint.
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Steve Leogrande (@StevieLeo) reported
@PrimeVideo It’s ok I have no problem listening to it on the radio..I grew up sneaking a transistor radio in my bed with the one white earpiece when parents made me go to bed
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Anita Loeb Napoli (@anapoli921) reported
@PrimeVideo PLEASE, for the sake of all that is still pure and simple in the world, fix the problem that is interfering with me watching the @Yankees in the NY metro area. This is technology at its worst.
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JoeySportsBall (@JoeyHashtag) reported
@csbanterPFB @PrimeVideo That's a regional sports cable tv contract issue. NFL doesn't have any of those kind of deals at the team market level.
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Terri D Collins 🇺🇸 🌹 (@TerriDelCo) reported
@PrimeVideo @YESNetwork @Yankees My "issue" is that the Yankees are on Prime.
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TFritz1325 ⚾️ (@TFritz1325) reported
@TalkinYanks Can’t hear him @PrimeVideo keeps cutting out. Fix it.