Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• Josh W Owens (@Josh_W_Owens) reported yesterday

  @KevinFowlerJr @Kenny_Wallace @PrimeVideo Well some providers don’t carry tnt…so…yeah they will. Why can’t they keep it on the same networks? I can’t even watch Xfinity races without streaming it from a site somewhere. CW app has no broadcast. It’s turning the same with all major sports not a NASCAR issue entirely.

• Dan2.0 (@Dan20207340) reported 5 days ago

  @PBaird8127 @PrimeVideo @kayosports Yeah I’m not far off doing the same. We have Starlink so the buffering isn’t a big problem but the image quality is *********.

• Lewdog (@Heyagarn) reported 6 days ago

  @PrimeVideo Trying to watch the World Test Championship in Australia, rubbish quality (won’t buffer to HQ), now website won’t load! You take the cricket away from terrestrial subscription like Foxtel for a lesser service!

• Dickinson Bōlz (@ohgoodcitizen) reported 8 days ago

  I canceled @PrimeVideo. Been awful ever since they hired independent contractors to deliver ****. Go back to good employees like USPS or replace them with bots.

• NnnNnn (@WhatsUpChocNut) reported 10 days ago

  @netflix fix what @PrimeVideo broke with the WHEEL OF TIME. Please, we need a Season 4.

• Humberto A. Reaza Jr. (@edmonddantes2) reported 2 years ago

  @BrettForce1 @PrimeVideo You could have a 10,000 dll 4k tv and that would not help. Amazon Prime sends the signal with HDR on with no option how to turn it off.

• Habibullah Khan (@Huk06) reported 2 years ago

  @Uniquelovestv @AmanAna33708913 @PrimeVideo The general consensus is it’s a terrible show and it’s funny you ignored the other screen shots.

• Amazon Help (@AmazonHelp) reported 2 years ago

  @srikanthdo @amazon @PrimeVideo As mentioned, please help us with the exact information shared by our Account Specialist team? -Praveen

• the year of luigi 10th anniversary (@lunchablescrack) reported 2 years ago

  There’a a glitch on Amazon Prime where subtitles don’t turn on if a character speaks another language. The subtitles didn’t come on automatically in the second episode of Citadel. Have to turn them back off when the characters speak English again. @PrimeVideo @AmazonStudios

• Mat Wright - MASK, BOOST AND KEEP ON MASKING (@matpVI) reported 2 years ago

  Hey @PrimeVideo - trying to watch #CitadelOnPrime - the sound modulation is so awful it's unwatchable - can't understand a single word, and you do the same **** of making action scenes making us have to play with volume No, just no - do better

• Arjun krishna (@arjunkris11) reported 2 years ago

  What's wrong with my prime video?? I'm not able to stream in HD in my Nothing phone 1. Settings and everything is the best quality @PrimeVideoIN @PrimeVideo

• Aidan Goatley (@MrAidanGoatley) reported 2 years ago

  The 1980 film ‘The Island staring Michael Caine on now on @PrimeVideo I shall be tweeting about it as it’s regarded as awful but it’s written by the author of Jaws. How bad can it be?

• Carbon Copy Man (@C6CopyMan) reported 2 years ago

  Worst streaming app is @PrimeVideo. Meanwhile Netflix, Tubi, HBOmax, Google Videos, can all keep a solid HD (or higher) stream on a fiber network. Not Amazon Video. Drops out of HD way too much, every device. Embarrassing.

• vgt trf (@vgt48030) reported 2 years ago

  @PrimeVideo There are Turkish subtitles in the first 4 seasons and the 6thseason of "This is us", but there are no Turkish subtitles in the 5thseason.The customer service could not give a clear answer regarding the solution of the problem. We expect the issue toberesolved quickly

• Sup Everybody 🖨 📰 🪄 (@SupEverybodyy) reported 2 years ago

  @DavidJamesOne @PrimeVideo @YouTube Microsoft DRM likely the issue

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