Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 10
Los Angeles, CA 8
Chicago, IL 6
Bengaluru, KA 5
Calgary, AB 5
Atlanta, GA 5
London, England 5
New York City, NY 5
Sydney, NSW 4
Phoenix, AZ 4
Denver, CO 3
Bristol, England 3
Birmingham, England 3
Bath, England 3
San Jose, CA 3
Salt Lake City, UT 3
Melbourne, VIC 3
Portland, OR 3
Madrid, Comunidad de Madrid 3
Oklahoma City, OK 3
Columbus, OH 3
Colorado Springs, CO 3
Las Vegas, NV 3
Mexico City, CDMX 2
Toronto, ON 2
Jacksonville, FL 2
Clermont, FL 2
Dublin, Leinster 2
Albuquerque, NM 2
Kansas City, MO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • loess__ Loess (@loess__) reported

    @LOTRonPrime @PrimeVideo The good: Numenor visual The bad: Superficial dialogues. Cheesy story telling. Galadriel The awful: Hobbits Soundtrack could be better but ok.

  • Mi9eru M1g3ru (@Mi9eru) reported

    @BUBAndrewBUB @PrimeVideo @ChloeGMoretz Advice for any WW fans. Whatever you do, do NOT watch season 4 😰. So painful to watch it crash & burn

  • TR_DannyCrayons Danny Crayons (@TR_DannyCrayons) reported

    @Kyle__Metcalf Unbelievably bad… worst streaming experience in over a year for me @NBC so so bad @PrimeVideo was 1000x better

  • ANANDSEHGAL12 ANAND SEHGAL (@ANANDSEHGAL12) reported

    @NetflixIndia @netflix worst customer care experience. Tried to change card details n pay subscription fee. Money for deducted but account not updated. 2 diff CC executives saying diff things. No one has clue to what happened. N Dey r so rude @PrimeVideo

  • DeadYup1 DeadYup (@DeadYup1) reported

    @PrimeVideo Please tell me that The Stranger in #TheRingsOfPower who fell to earth as a meteor was based on Tolkien's work and not a copy of The Stranger who fell to earth in #Diablo3

  • gemini2tru sheri stafford (@gemini2tru) reported

    @PrimeVideo i CAN NOT FIGURE OUT HOW TO SUBSCRIBE ON APP!!!! Worst App ever! I THOUGHT I subscribed when I bought products on Amazon... still charged SHIPPING, says im a member but cant update or check

  • tballdadben 𝚋𝚍𝚞𝚋𝚜. (@tballdadben) reported

    So glad @PrimeVideo is taking over Thursday Night Football starting next week, because NBC is the worst when it comes to broadcasting any sporting event. NFL, Olympics, whatever. They always show you something other than what you wanna see #NFLKickoff #BUFvsLAR

  • EpicMcEpicSauce Do Bap (@EpicMcEpicSauce) reported

    @KaizerBeast @LOTRonPrime @PrimeVideo Because Tolkien's work is important to me and I don't like seeing it get **** on in front of the masses?

  • Ooteeni Ooteeni Smoot (@Ooteeni) reported

    @LOTRonPrime @PrimeVideo Take lord of the rings out of the title and just call it twilight with elves .Problem solved .

  • EpicMcEpicSauce Do Bap (@EpicMcEpicSauce) reported

    @KaizerBeast @LOTRonPrime @PrimeVideo It's the third episode, and I'm not blindly hating anything. I went into it skeptical, but ready to be proven wrong. I was actually excited to get this going. I didn't think the first two episodes were as awful as people made them out to be (boring though).

  • Black08022026 Black (@Black08022026) reported

    @ThatRenf @PrimeVideo In the end I'm will not say it's bad no if they change the name every one will be ok because let's talk for real it's beautiful to look at it the scenes are amazing but don't tell me it's Tolkien work if you like fantasy go watch it if you like Tolkien it has nothing to do withit

  • STEVEDESCHAINES FAMOUSCENESTEVE 💧 (@STEVEDESCHAINES) reported

    I Tried Most of the [Add-Ons] that @PrimeVideo Offers but They Did Not "Fit/Work" or Satisfy me @hbomax Did Now I "Browse" my [Feeds/Archives] and Get "Inspired" What to Watch and Use in my Artwork For/With God/Jesus Regularly STEVED

  • brianchall ʙʀɪᴀɴ -𝔻𝕠𝕔ℍ𝕚𝕜𝕖𝕤- ʜᴀʟʟ 🇮🇪🇵🇸🇾🇪 (@brianchall) reported

    Also, was @PrimeVideo glitching out for anyone else there? System was overwhelmed with people watching all over the world I hope. I'll rewatch tomorrow night and hope for better video and audio quality.

  • GuyCox15414962 Guy Cox (@GuyCox15414962) reported

    @LOTRonPrime @PrimeVideo God this is awful. Please just stop now.

  • acabaramosnicks Pitadas de Psicopatia (@acabaramosnicks) reported

    @TolkienWonder @LOTRonPrime @PrimeVideo The problem is: Not Tolkien.

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