Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 9
Phoenix, AZ 8
Ballston Spa, NY 7
Dallas, TX 7
Madrid, Comunidad de Madrid 6
Sydney, NSW 6
Austin, TX 5
Portland, OR 5
Toronto, ON 4
Frankfurt am Main, Hessen 4
Seattle, WA 4
Bengaluru, KA 4
New Orleans, LA 3
Houston, TX 3
Miami, FL 3
Munich, Bavaria 3
Puebla, PUE 3
Gresham, OR 3
Glasgow, Scotland 3
Denver, CO 3
Chicago, IL 3
Johannesburg, Gauteng 3
Birmingham, England 3
Montréal, QC 3
Auckland, Auckland 3
Boise, ID 2
Fishers, IN 2
Havana, FL 2
Washington, D.C., DC 2
Perth, WA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • TillymaryBright Prodigal Doggo LOFMW (@TillymaryBright) reported

    @Prodigalsonfan3 @PrimeVideo I have the same problem. It seems a lot of us are afflicted all across the globe. Please help us. #SaveProdigalSon

  • nanabuyo Nanabuyo (@nanabuyo) reported

    @PrimeVideo I spit on your mockery of a great man’s work. You all ought to be ashamed of yourselves

  • VIZIOsupport VIZIO Support (@VIZIOsupport) reported

    @bradleymatusiak @PrimeVideo @DisneyPlus Hi there! I'm very sorry to hear that you're having issues with your VIZIO device. Please send us a Direct Message and we can work to get that resolved!

  • JSinicola Joseph Sinicola (@JSinicola) reported

    @NFLonPrime @PrimeVideo The worst version of football in all my 64 years of life . Another thing destroyed by regulation. Pussyball played by stem swallowers! I would like to see how long the goat would have lasted in the 70’ Butkus would have broken him in three! In Game 1

  • Patrick_Healy Patrick Healy (@Patrick_Healy) reported

    You know, when giants like Amazon Prime cut quality shows like Paper Girls, it reminds me why I give so few streaming shows a chance. It's easier to just not try your **** out to begin with, @PrimeVideo. #papergirls

  • drtyirishtactx off the shoulder of Orion (@drtyirishtactx) reported

    @McaffeeTV @TheExpanseWR @PrimeVideo ROP is good and I don't buy the argument that you have to rob Peter to pay Paul. The last three books would work well as a six episode miniseries and there has got to be a decent chance of that happening in a media market starved for content.

  • Hockey8player Rob Noel (@Hockey8player) reported

    @DKSportsbook @amazon @PrimeVideo Good. Use that money to fix your app

  • LagCatz LagCatz (@LagCatz) reported

    @PrimeVideo This feels like a ****** story that first tried to use Marvel characters to help sell it. When that failed, they changed it to Tolkien. "He knows that she's a special elf" the intelligence level behind this show. Halbrand acting likes it's his first day at a new high school.

  • hardcorps80204 FeralAdoration (@hardcorps80204) reported

    @PrimeVideo I’ve been having an ongoing problem w yr vids the last few days: they start just fine but freeze up early on. It’s been at least three days & three different shows now. Any ideas/suggestions?

  • ElleB2022 ɛʟʟɛ ɮɛʟʟɛ (@ElleB2022) reported

    @PrimeVideo I have a subscription with HayU and Discovery+ through you, the latest shows (90 day fiancée other way, single life and RHOA reunion) are not available via #PrimeVideo. Can you fix this! This has been happening a few times now. 😡😤

  • Jethro44873393 Rawlings (@Jethro44873393) reported

    @LOTRonPrime @PrimeVideo Oh, is this shyte still going? I could barely force myself past the first 30 minutes. Galadriel is the most insufferable *******. I might have been able to look past some of the litany of other fatal flaws, but Galadriel is awful. You've done a bad thing here amazon

  • thenamelesses dee (@thenamelesses) reported

    I don’t think @PrimeVideo realizes what they did when they canceled #papergirls. You canceled an art that every person could find themselves in. A show that had something for everybody and the worst part is, they didn’t even give it a chance to thrive. They instantly canceled it.

  • Ashish03731162 Ashish (@Ashish03731162) reported

    @amazon @PrimeVideo I am in deep regret and forced to write this because Amazon is not helping me to get out of this problem. My money is stucked by Amazon. No one is helping. What happen to Amazon now a days..giving wrost services and support.

  • LagCatz LagCatz (@LagCatz) reported

    @PrimeVideo Took a good story and made it suck just so some terrible writers could shoe horn their crapy fanfic in. This is just a very shiity What If for Tolkien.

  • colinantcliff colin antcliff (@colinantcliff) reported

    @PrimeVideo Help

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