Amazon Prime Instant Video Outage Map

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Instant Video Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 17
New York City, NY 11
Seattle, WA 10
Mexico City, CDMX 9
Minneapolis, MN 8
Toronto, ON 8
Houston, TX 8
Paris, Île-de-France 8
Dallas, TX 7
Austin, TX 7
Munich, Bavaria 7
Phoenix, AZ 6
Chicago, IL 6
Madrid, Comunidad de Madrid 6
Vienna, Wien 6
Portland, OR 6
San Antonio, TX 5
Köln, NRW 5
Berlin, Land Berlin 5
Los Angeles, CA 5
Calgary, AB 4
Hamburg, HH 4
Atlanta, GA 4
Bilbao, Euskal Autonomia Erkidegoa 4
Fort Lauderdale, FL 4
Edinburgh, Scotland 4
Vechta, Lower Saxony 4
Leeds, England 4
Milton Keynes, England 4
Miami, FL 4
Shrewsbury, England 4
Genoa, Liguria 3
Pittsburgh, PA 3
San Diego, CA 3
Centreville, VA 3
Kitchener, ON 3
Market Drayton, England 3
Salt Lake City, UT 3
Winston-Salem, NC 3
Hemet, CA 3
Missoula, MT 3
Saint Paul, MN 3
Montréal, QC 2
Gaithersburg, MD 2
Baltimore, MD 2
Schenectady, NY 2
Bochum, NRW 2
Brooklyn, NY 2
Midlothian, VA 2
Jacksonville, FL 2

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Amazon Prime Instant Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Instant Video Issues Reports

Latest outage, problems and issue reports in social media:
  • Zab (@zabakram) reported

    Netflix running slow or not working. Can’t watch Star Trek discovery. Sort it out @NetflixUK. Watching the expanse thanks @AmazonVideo @startrekcbs @TheExpanseWR

  • Susie Moloney (@Susiemoloney) reported

    @AmazonHelp I only use Amazon on my laptop. I am signed into the products site. When I attempt to use Prime video, it asks me to sign in. Then when I try, it tells me to enable cookies. They are enabled, and then it does nothing, when I click "continue" it goes to a nonexistent pg.

  • ICY ELI (@Elijah_C99) reported

    Okay y’all I need your help with movie suggestions!! I have Netflix, Hulu, & Amazon Video, help a brother out

  • Shannon Hartnett (@shannonjwh) reported

    @SkarnaTV @TwitchPrime @PlayTGTGame @GiantWaffle I had the same issue I canceled both my American and Australian amazon prime accounts and also my prime video account as I couldn’t find a fix with amazon support or twitch support they need to do something about this issue it’s been going on for over a year or more now

  • Shardul (@Shardul53623651) reported

    @AmazonHelp I have been provided 1 year prime video access by Airtel. However I am unable to access the same. When I reported this to ur customer care they asked me to get entitlement I'd from Airtel which I have already submitted to Amazon through mail. Still nobody is solving my issue

  • Danny McClanahan (@hipsterelectron) reported

    @gypsybabetay it's on amazon prime video (if you have that) and there are lower quality versions for sure to download but other streaming sites may be available it is like so intense but so slowly and naturally and nothing ever jumps in your face because the characters are REAL

  • Jason Tuyen (@xanjos) reported

    @Kamaki However I also did watch a YouTube video on how this person managed to fix their Joycon drifting problem permanently by using a contact cleaner for electronics (WD40 apparently sell some on Amazon for £5) so that's another solution to consider

  • new year, same bottom (@EmilioEmm) reported

    @keithkurson So the Apple TV app was terrible and locking me in a “log in to watch this show” loop so i cancelled that sub and signed up via Amazon on my Fire TV and watched there but when I went into my Prime Video app on the Atv it wouldn’t recognize that I purchased it 🙄🙄

  • Alice 🐧 (@GroovyPenguin) reported from Modane, Auvergne-Rhône-Alpes

    was always one in a million, all broken links. Yep, life was awful xD. Now I’m gonna binge watch the whole thing so good so fast, umhum... PS : let’s not forget it’s all Amazon Prime Video ‘s fault. For taking the show off all of a sudden.

  • Mike Furrh (@Hojowameeat) reported

    @annafunk I'm continually bothered by how awful the design is for Amazon Prime Video (among other aspects of Amazon's site). Ugh...

  • The Golf Shop (@TheGolfShopCo) reported

    RT PGATOURLIVE: EaterofPork That’s no good! Sending this clip to Amazon Prime Video Channels now for review! We also suggest reaching out to AmazonHelp as they may be able to help you resolve this issue quicker!

  • Trần Kim Long Hải (@trankimlonghai) reported

    @AmazonHelp Yep, the same issue with linking account, actually the state of enabling twitch prime keeps getting error, and my sms receives about the amount of money in my bank card is taken away ~ 1 US amazon prime video (outside US) and ~ more 2 USD with amazone prime (US)

  • Saqib (@Saq5000) reported

    @yourlocalcinema Why isn’t there any top rated movies audio described on Amazon Prime Video as this seems to be an issue at the moment for blind and partially sighted prime video subscribers

  • Nvr (@NVR17NVR) reported

    This film-- very!!! Hard to find-- not on amazon. I went to the video store! Vhs copy!! No joke. Of all the taylor movies ive been watching... this one and x y and zee---- really stand out. (Just the issues they are touching on)

  • ✳ 𝒄𝒍𝒂𝒊𝒓𝒆 𝒇𝒓𝒖𝒔𝒄𝒊𝒂𝒏𝒕𝒆 ✳ (@Y2JACKSUN) reported

    @DailymotionUSA please fix your amazon fire stick app it keeps crashing mid video

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