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Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 4
Guarulhos, SP 3
Madrid, Madrid 3
Mandeville, LA 1
Schaumburg, IL 2
Göteborg, Västra Götaland 2
Slough, England 1
Kensington, England 1
Hobart, TAS 1
Austin, TX 3
Portland, OR 3
New Windsor, MD 1
Anderson, SC 1
Rochester, NY 1
Cabo Rojo, Cabo Rojo 1
Barry, Wales 1
Lake Jackson, TX 1
London, England 3
Indianapolis, IN 4
Arlington, TX 1
Seattle, WA 3
Galveston, TX 1
Township of Evan, KS 2
Chambersburg, PA 1
Freer, TX 1
Oxford, England 2
City of Westminster, England 1
Edgware, England 1
Baltimore, MD 2
Manchester, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Mariaxtorres1
    Ximena Torres (@Mariaxtorres1) reported

    Why @PrimeVideo doesn't work on my LG TV? 😡😠🤬 Somebody 😣 HELP I'VE tried everything! And all the other platforms work

  • velvetennant
    caro ⚢ (@velvetennant) reported

    @hedwigyitzhak @PrimeVideo omg hello?!?!?!? why is primevideo robbing me of my work

  • PatriziaAngel
    P☕trizia ∞ 🍑 (@PatriziaAngel) reported

    Jack: Doctor.. Um, I need you to help me with a psychological profile. #Hannibal 🔪 #HannibalDeservesMore 🙏 #Hannibal2021@netflix @hulu @PrimeVideo

  • BetazedLady
    Betazed Lady 🇮🇹 (@BetazedLady) reported

    @vinegardog1 @farscape @PrimeVideo I've been to various Cons and also worked behind the scenes. I didn't do too much stupid things. I talked lovingly with Robert Picardo and I got my hair done by Marina Sirtis. If I had #BenBrowder in front of me I would certainly have some problems thinking, speaking or anything

  • ryan_parkhill
    Ryan Parkhill (@ryan_parkhill) reported

    @ronnychieng @salmahayek @PrimeVideo Are they trying to fix Owen's nose with the poster misalign? 🤔

  • torianna_2
    トリアナ (@torianna_2) reported

    @PrimeVideo Can you please fix your streaming ad problem? I would like it that when I rewind 5 seconds after an ad so I can see a character reaction I missed, that the entire ad does NOT started all over again, sometimes playing a longer one than the first.

  • EricShaw98
    Eric Shaw (@EricShaw98) reported

    @PrimeVideo Why are the ads on my NCIS episodes happening 10 seconds before the scene change? Like literally there’s built-in scene changes to this show and you just won’t make the ads happen 5 or 10 seconds later to occur with the scene change? It’s poor quality for Amazon

  • ImCaseyrex
    Caseyrex (@ImCaseyrex) reported

    @ExpanseOnPrime I have very little to look forward to every week... where is this week's episode... @PrimeVideo #help #needmyfix

  • LightsOutLam
    Austin Lam (@LightsOutLam) reported

    @PrimeVideo @ExpanseOnPrime You guys killed Alex in the dumbest way possible! Regardless of what the actor did, you ruined one of the best characters arc by that awful ending and the main characters didn't even give a ****. @SYFY Did the show way better, won't watch season 6

  • andycloquet
    Andy Cloquet (@andycloquet) reported

    Thank heavens for @netflix @PrimeVideo & others - @AppleTV is clunky, stupidly glitchy & expensive - another wasted pre-work morning caused because 🍏 has such a crazy way of platform use-even on their own machines! Read previous tweets.

  • gaylegamble
    Gayle Gamble (@gaylegamble) reported

    @iamshanenolan @GreenlandMovie @PrimeVideo How are you n Maddie ok I hope 🤞 this situation is awful we have had to rearrange so many events I’m now confused and iv cancelled a few cause we can’t fit them in and not fare on artist keep being moved - hope your Haven gigs are still ok with Bourne Leisure xx

  • Maximum_RnB
    Nick 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🦠😷💉 (@Maximum_RnB) reported

    @All4 EVERY ad break shows an ad for @PrimeVideo (sometimes twice in a row). I already have a subscription. Can you see the problem here?

  • PatriziaAngel
    P☕trizia ∞ 🍑 (@PatriziaAngel) reported

    Will: Therapy doesn’t work on me. Jack: Therapy doesn’t work on you because you won’t let it. Will: And because I know all the tricks. Jack: Well, perhaps you need to un-learn some tricks. #Hannibal 🔪 #HannibalDeservesMore 🙏 #Hannibal2021@netflix @hulu @PrimeVideo

  • jackie_pants
    Lady Jackie of Pants, Patron of Chaos, Writer (@jackie_pants) reported

    @TheQTFiles @netflix @PrimeVideo When our work is picked up by Netflix, we’ll find out. Will they call if porn and that it should be removed? Will they demand for censorship?

  • TheSugarCoder
    Sugarcoder (@TheSugarCoder) reported

    @PrimeVideo your app on the Xbox is not working. It continues to freeze up and lock the system up. Restart and it does it again. It's the only app that is doing this.. any suggestions or is an update on the way?

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