Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Los Angeles, CA | 6 |
Chicago, IL | 6 |
Sydney, NSW | 5 |
Seattle, WA | 4 |
Atlanta, GA | 4 |
Bengaluru, KA | 4 |
Brisbane, QLD | 4 |
Toronto, ON | 3 |
Mumbai, MH | 3 |
Leeds, England | 3 |
Houston, TX | 3 |
Melbourne, VIC | 3 |
Cedar City, UT | 2 |
Chelmsford, England | 2 |
Portland, OR | 2 |
Windsor, CT | 2 |
Cleveland, OH | 2 |
Gardnerville, NV | 2 |
Cheyenne, WY | 2 |
Zanesville, OH | 2 |
Nashville, TN | 2 |
Albuquerque, NM | 2 |
Lehigh Acres, FL | 2 |
London, England | 2 |
Tower Hamlets, England | 2 |
Philadelphia, PA | 2 |
Dayton, OH | 2 |
Fort Worth, TX | 2 |
Salt Lake City, UT | 2 |
Bellevue, WA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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mohit sharma (@dbmohit20) reported
@Airtel_Presence I received a call from your executive. He is unable to resolve my issue. Its my fault that I port to airtel. First you promise that @PrimeVideo @DisneyPlusHS will be free. Now you saying that it is already claimed. Its my mistake that i choose your family plan and port my numbers
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Mr. Observant (@BenHellum) reported
Hey @PrimeVideo! Please fix the bug that is causing the episode description to be Spanish. The spoken language is English, do is the keyboard language! And it's not just a single device, it shows the same on my TV as it does for my phone. #glitch #fixit #why
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Liz Sepper (@lsepper) reported
@smbrnsn @PrimeVideo Prime stinks but Hulu is still the leader in terrible. Bonus points for the skipping entire show segments and episodes. Netflix is by far the best
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Brittany (@britsjam0) reported
@amazon @PrimeVideo what is going on with your platform? I’ve been trying to watch your shows for the past 2 days but nothing will load. Please can you fix this issue so I can watch what I pay for? I’d appreciate your prompt attention. Thanks in advance - a loyal customer
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Renee Montgomery (@ReneeMontgomery) reported
The late nights and early mornings are the time I binge watch shows as I answer emails and catch up on work… Swarm on @PrimeVideo has me locked in right now 🙌🏾 what a ride. S1 E4
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Jonathan Jewel (@jonathanjewel) reported
The #classof07 is one of the best shows I’ve ever watched - binged all eight episodes - and @PrimeVideo doesn’t even promote the winning show they have? Does the marketing department have brain damage? Get them help if they do
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Mr. Observant (@BenHellum) reported
Hey @PrimeVideo! Please fix the bug that is causing the episode description to be Spanish. The spoken language is English, so is the keyboard language! And it's not just a single device, it shows the same on my TV as it does for my phone. #glitch #fixit #why
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✨T-Starr✨ (@tiaradastar) reported
@PrimeVideo @amazon can y’all help me remove my ex boyfriend off my prime account please.
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Stephen Taylor (@stephentaylor36) reported
@PrimeVideo why hasn't the shows on discovery plus been updated I.e help my house is haunted celebrity, paranormal caught on tape, ghost hunters. I pay for a service so expect what I pay for if you can't provide the service don't do it !
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stephanie hsu lover (@dinerIobster) reported
@PrimeVideo if you are listening please renew #ALeagueOfTheirOwn for at least another full season. you have such a special show on your hands and it would be awful to waste it’s potential.
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Kyra (@_KRaiDesigns_) reported
Why does my @PrimeVideo never work when I need it to 😭😭😭
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🍒🍀🥀 (@_cherryphobic) reported
@sweepthepuppet @PrimeVideo prime 🤝 netflix renewing the worst shows canceling the best shows wondering why nobody wants to use their service
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Mr. Observant (@BenHellum) reported
Hey @PrimeVideo! Please fix the bug that is causing the episode descriptions to be Spanish. The spoken language setting is set to English, so is the keyboard language setting! And it's not just a single device, it shows the same on my TV as it does on my phone. #glitch #fixit
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Lindsay Wiley (@ProfLWiley) reported
@smbrnsn @PrimeVideo The way the tiles expand and jump around when you to navigate them is awful
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E (@BearWith_E) reported
Hotels: and @PrimeVideo or @netflix or @Apple just fix this