Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

Less
More

amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 3
Atlanta, GA 3
New York City, NY 3
Sarasota, FL 3
Minneapolis, MN 3
Hyderabad, TG 3
Saint Augustine, FL 2
Montréal, QC 2
Riverside, CA 2
Georgetown, TX 2
Winter Garden, FL 2
Madrid, Comunidad de Madrid 2
Chicago, IL 2
Venice, FL 2
Las Vegas, NV 2
Manchester, England 2
Toronto, ON 2
San Jose, CA 2
Cleveland, OH 2
Rock Hill, SC 2
Bengaluru, KA 2
Dallas, TX 2
Spring Hill, FL 2
Brisbane, QLD 2
Bristol, CT 2
Tacoma, WA 2
Ecatepec de Morelos, MEX 1
Mio, MI 1
Branson, MO 1
Urbandale, IA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • CouldBeLauren ⚡️👁Leauxren 👁⚡️ (@CouldBeLauren) reported

    @PrimeVideo fix your subtitles!

  • IAmTheJamx Jamie Fernandes (@IAmTheJamx) reported

    Got a feeling the sound quality is going to be similar to tonight's match entertainment #CRYNEW #PrimeVideo

  • Kaushik10773490 Kaushik (@Kaushik10773490) reported

    @realmecareIN When i contacted @PrimeVideo customer they stated that "Madhav Seth has not yet officially declared widevine l1 support for amazon prime video,as of now only for netflix it has been given". And it's not only for me but every realme 6 user is facing this issue😡.

  • daviddela79 David (@daviddela79) reported

    @AmazonHelp I am not sure if it an issue with @Roku or @PrimeVideo but when I try to start Prime Video it will start to load and then exit out shortly afterwards.

  • lolurnotbensolo Caitie loves Emily✨🖤 (@lolurnotbensolo) reported

    @mommysthirstyy @PrimeVideo I need to work on moving myself up in the circle!!!!

  • Chuck__Noblet Charles Noblet (@Chuck__Noblet) reported

    @dbongino I'm having trouble finding it on @PrimeVideo, is it being censored?

  • WalshyMovies Michael Walsh (@WalshyMovies) reported

    @itsdougjam @PrimeVideo @randwickritz It’s such a trek for me to get to the premium cinemas and I’m not free at all either which doesn’t help aha Last year I was at Dendy Newtown heaps after uni to see awards bait

  • jarbrick s (@jarbrick) reported

    @PrimeVideo you are the worst. The version of Dead Ringers you have for rent ENDS 20 mins before the original run time. I have no idea how to get the rest of this movie

  • Rouz77296229 Rouz (@Rouz77296229) reported

    @ReemDepp I can’t find it on Amazon primevideo... don’t know if it’s a location issue

  • meetami Meeta Mishra (@meetami) reported

    What is wrong with @SonyLIV ? Even after paying subscription money, it’s not working. I have had such good experience with other platforms. @PrimeVideo Hotstar @justvoot are all so user friendly. Do they refund money?

  • DownWokeness Down with the Wokeness ⚡️ (@DownWokeness) reported

    @PrimeVideo Tell me more about how black people are the best and white people the worst Woke garbage from @primevideo. Enough.

  • annNow Ann Gilchrist (@annNow) reported

    Ok, @PrimeVideo. You know I love you, but I'm not appreciating the fact that there is NO WAY to get a message to you about a problem. 😠

  • katin_in_thehat Katin the Hat (@katin_in_thehat) reported

    @peta @PrimeVideo Yah you help them to die with your insanely high "put down" rates

  • margosel22 Srinath (@margosel22) reported

    @netflix @NetflixIndia When will you introduce remote login for smart TVs like Hotstar and PrimeVideo does? It’s a pain in the butt to type my 20-character randomly generated password using a stupid remote! 🥲

  • Beserkgatts les garcia (@Beserkgatts) reported

    @Bslayer95 @Sling Bro listen to these people I had @sling for a year and it was always problems that’s why I left and went Hulu/philo/N/PrimeVideo

Map Check Current Status