Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 14
Chicago, IL 10
Houston, TX 9
Atlanta, GA 9
Los Angeles, CA 8
Portland, OR 8
San Jose, CA 8
Minneapolis, MN 7
Seattle, WA 6
Ashburn, VA 6
New York City, NY 6
Denver, CO 6
Las Vegas, NV 5
Orlando, FL 5
Sydney, NSW 5
Birmingham, AL 5
Omaha, NE 4
Miami, FL 4
Indianapolis, IN 4
Dallas, TX 4
Columbus, OH 3
Austin, TX 3
Carlsbad, CA 3
Katy, TX 3
San Antonio, TX 3
Hyderabad, TG 3
St. Louis, MO 3
Milwaukee, WI 3
Kansas City, MO 3
Saint Paul, MN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Rohit50524391 Rohit (@Rohit50524391) reported

    Worst mistake i do today is buy Amazon prime @AmazonHelp @amazonIN @PrimeVideo i seriously wasted my 1500 🥲🥲🥲🥲🥲

  • AJsDad4227 AJs Dad (@AJsDad4227) reported

    @PrimeVideo The scene with him and his young daughter is soooo ackward! Seals don't turn on flashlights with NVGs on. And the disembowelment is over the top not necessary. Terrible.

  • Boricuanenito Busanet (@Boricuanenito) reported

    @PrimeVideo I have a prime account, every time I try to watch the game from my phone it says out of region. WTF I live in Ny. I can only watch from my house. Sick of the Yankees being on Prime. Called customer service and they were no help.

  • 40runner1 Wags (@40runner1) reported

    @PrimeVideo @theebillyporter I sure hope he gets the mental help he obviously needs.

  • Starthorn2 Starthorn (@Starthorn2) reported

    @PrimeVideo Now if you could fix the absolute dumpster fire you're making inspired by Tolkien, I'd watch more than great shows like this one.

  • TomPAllred Tom Allred (@TomPAllred) reported

    @PrimeVideo You've broken the PV app on my 4K TV. Must now go to website to rent movies. But the device I rent the movie on isn't 4K so you won't rent me the 4K version, only the HD version, even if I then play it on my 4K TV. Effectively you've prevented 4K rentals.

  • AdamSomers19 Adam Somers (@AdamSomers19) reported

    @AngryJoeShow It looks ******* awful. @PrimeVideo should hang there heads in shame.

  • Remewyn Reme D (@Remewyn) reported

    @HertzBarry @darkavm @PrimeVideo Worst movie ever! 🙈

  • Edurg_95 Edgar Durg (@Edurg_95) reported

    @LOTRonPrime @PrimeVideo Why did u **** Tolkien’s work

  • ayan_sg Ayan Sengupta (@ayan_sg) reported

    Dear @PrimeVideo @PrimeVideoIN I am getting this error message while playing videos on the platform since last night. I have performed all the checks as mentioned in the link, yet the problem persists. Has there been any issue at your end??

  • Konstantinos Konstantinos Flamiatos (@Konstantinos) reported

    Before @PrimeVideo start streaming #TheRingsOfPower They must update their streaming codecs. Because the quality is the worst especially in 4K HDR content.

  • miniwalis1 Tommy 🇺🇦 (@miniwalis1) reported

    @PrimeVideo where the fantasy world is based on fantasy, not on the need to highlight multicultural issues. That's why most of us escape to the fantasy world - there is no such illogic there.. Now they are trying to get it there.. SHAME!!!!!!

  • stubz1770 Matt Stabile (@stubz1770) reported

    @YESNetwork @YESNetwork @PrimeVideo has the issue been resolved so CT residents can watch this? Haven’t gotten a prime game since early April…15 miles north of New Haven CT

  • DeepakT50304310 I_am_whatiam (@DeepakT50304310) reported

    @AmazonHelp Hi Amazon, You simply do not learn from your mistakes. Yet another order is delayed , this is 3rd delayed or failed order in a month ? i have been telling that there is some issue with your delivery partner for this pincode. No use of buying Amazon Prime subscription @PrimeVideo

  • ShaneMcinnerny Camaro1973 (@ShaneMcinnerny) reported

    @TerminalListPV @PrimeVideo I called in sick to work to binge watch love this series is way better then a move

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