Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 7
Los Angeles, CA 7
Ashburn, VA 5
Chicago, IL 5
Atlanta, GA 5
Portland, OR 4
Minneapolis, MN 4
Denver, CO 3
London, England 3
Orlando, FL 3
Miami, FL 3
Brisbane, QLD 3
Buena Park, CA 3
Guadalajara, JAL 2
Bengaluru, KA 2
Berlin, Land Berlin 2
Ocala, FL 2
Indianapolis, IN 2
Madison, WI 2
Hyderabad, TG 2
Napa, CA 2
Perth, WA 2
Omaha, NE 2
Dallas, TX 2
Vancouver, BC 2
Seattle, WA 2
Needham, MA 2
Houston, TX 2
Motril, Andalucía 2
Carlsbad, CA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • ianmakesfilms Ian Makes Films (@ianmakesfilms) reported

    Someday I’ll do a podcast episode where I just read a list of the terrible films that @PrimeVideo has approved, then sign that my own terrible films aren’t on it. I mean The Misadventures of Mistress Maneater? What ********, Amazon…

  • Funks29 Jason S. (@Funks29) reported

    @thehipofficial @PrimeVideo Did my Twitter campaign of one work? I did it?! Lol All jokes aside. I can't wait for this.

  • teethinthedark TeethInTheDarkness (@teethinthedark) reported

    @PrimeVideo The transition between episode 1 and 2 of #OuterRange is broken. Completely ruins that moment.

  • ThakurBagh LoneMonk (@ThakurBagh) reported

    @PrimeVideo @amazonfiretv What is the problem with Fire TV . Every time i am trying to watch anything Voice is coming after 5 minutes or lip action . I believe you are world class company with at least Limited product quality check so this silly problem should not occur .

  • John8600 John Walsh (@John8600) reported

    @PrimeVideo What have you done with the latest update? Nothing loads and it just says network error.

  • beardrevered beardrevered (@beardrevered) reported

    Please remove #RobbieKoenig from @PrimeVideo tennis coverage. Too awful for words..

  • TGBED8v8 Russell Michaels, The Tall Man, Momotaros, Jinzo (@TGBED8v8) reported

    @charlesemellor @PrimeVideo The first episode is the only one without a sci fi element to it. It’s very weird and the worst episode I’ve seen.

  • Estleton12 Chris Estleton (@Estleton12) reported

    @MickeyGuyton @amazonmusic @PrimeVideo All she does is whine. Kane Brown, Jimmy Allen, Darrius Rucker are all current country stars who didn't whine about the hard work it took.

  • daretospeak_ Sudhanshu Raj (@daretospeak_) reported

    I am a prime member, after successful downloading the movies and series. i am not able to play. Please view the screenshot and help. @PrimeVideoIN @PrimeVideo @AmazonHelp

  • Anthony38379148 Anthony Williams (@Anthony38379148) reported

    @PrimeVideo @steveyeun I’m excited for this but am I the only one having trouble trying to get on Amazon prime video on the PlayStation five ?

  • Jaasim_3 Jaasim (@Jaasim_3) reported

    Watched 3 movies today through @PrimeVideo . Netflix date kazhinondann , allel mind polum cheyyarila ithine. Worst UI for an Application !! @PrimeVideo 🧑‍🦽

  • b0b0no bobono (@b0b0no) reported

    @BOSNI2R @PrimeVideo See, Andrew's good. But the writing and almost everything about those movies was awful. At least the first one's pretty good

  • Ryan_B_Anderson Ryan Anderson (@Ryan_B_Anderson) reported

    @PBNiles @PrimeVideo True. I'm in the middle of book 8 right now. A spin-off show would be great. A mini-series would be tight but might work. I hope they don't try to cram it all into a single movie...

  • BaublitzShawn Middle Aged Outlaw (@BaublitzShawn) reported

    @communiess Yeah but @PrimeVideo has such a terrible set up.

  • emanueleboc emanuele boccianti (@emanueleboc) reported

    @PrimeVideo The Expanse, but not as terrible as the final one, thank you very much.

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