Amazon Prime Video Outage Map
The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon Prime Video users affected:

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Los Angeles, CA | 6 |
Chicago, IL | 6 |
Sydney, NSW | 5 |
Seattle, WA | 4 |
Atlanta, GA | 4 |
Bengaluru, KA | 4 |
Brisbane, QLD | 4 |
Toronto, ON | 3 |
Mumbai, MH | 3 |
Leeds, England | 3 |
Houston, TX | 3 |
Melbourne, VIC | 3 |
Cedar City, UT | 2 |
Chelmsford, England | 2 |
Portland, OR | 2 |
Windsor, CT | 2 |
Cleveland, OH | 2 |
Gardnerville, NV | 2 |
Cheyenne, WY | 2 |
Zanesville, OH | 2 |
Nashville, TN | 2 |
Albuquerque, NM | 2 |
Lehigh Acres, FL | 2 |
London, England | 2 |
Tower Hamlets, England | 2 |
Philadelphia, PA | 2 |
Dayton, OH | 2 |
Fort Worth, TX | 2 |
Salt Lake City, UT | 2 |
Bellevue, WA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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datDamn_Arin (@datDamn_ARIN) reported from Atascocita, Texas
@PrimeVideo you guys really need to work on your streaming when doing live games. It is literally 5 mins behind...what is the point being late to the party...sheesh
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Светлана (@w5CICaQ9cP4s4rT) reported
@TheWheelOfTime @PrimeVideo Disgusting work on the plot and dialogues. They don't even speak like in a book. They look like Americans in medieval costumes.
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rahul (@rahul22413084) reported
@PrimeVideo T-8 ) 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money.custmr care said raise query in Social Media since my case is handled by SM team.Atleast reply
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AT Saintsfan (@ATSaints24) reported
@Gaiash @PrimeVideo I haven't seen the Venom movies but that list looks about right. Personally I'd swap the last two (but possibly because the how it should have ended for Spidey 3 is so great rather than the quality of the movie)
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nOOdLe 🇬🇧🤘😜🤘 (@davehoughton666) reported
@analysinghorror @PrimeVideo Absolutely! Been discussing this earlier with @Hayley21165576 that they ditched the incredible practical effects work in favour of terrible CGI based on the opinion of few people in a test screening. One of THE worst decisions in film history
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no one 乁[ ◕ ᴥ ◕ ]ㄏ (@imrushhh19) reported
@PrimeVideo fix it please. I couldn't understand a thing while watching Hanna
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Adam (@liladam87) reported
@quackisup @Gaiash @PrimeVideo You got it right. It’s your issue.
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Mumbling Mannequin 🌊🥀 (@Xhosa73025022) reported
@PrimeVideo Problem wth screen adaptations of books or video games wth rabid fanBOY base is that opinions are like arseholes - everyone has one. Whether it's Harry Potter series, Trilogy of the Ring, etc, there's always the bsmt keyboard critics in pajamas parsing thru every line of script!
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Bev (@BevFergar) reported
@PrimeVideo The Amazon Prime hyena advert is absolutely awful
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Zenzele M Mfayela (@ZMfayela) reported
@PrimeVideo I have a problem streaming when I’m using rain network but…. When I’m on @TelkomZA it works well.
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Ajit Thakur (@ajit_thakur9) reported
@SonyLIV worst OTT app ever.. if any one think to subscribe then it will be total waste of money… Bcz episodes not download in 24 hour, whereas other app @PrimeVideo @NetflixIndia work very smoothly.
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MintBear72 (@Bearstain72) reported
@PrimeVideo has consistently the worst video quality of any streaming service. Ever other streaming service is perfectly fine, but #primevideo is just plain garbage. Always.
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Jackie Coade #WashYourHands #KeepASafeDistance (@jak_ie) reported
@Den1Fen @netflix @PrimeVideo I can’t do shows like that…awful.
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Rob Stevens (@SuperRob) reported
@rayban099 @PrimeVideo @amazon I have a fairly large screen, so maybe it’s just more apparent. Also seen people on Reddit with the same issues, maybe you’re just not as sensitive to it? What’s crazy is standard 1080p stuff on HBO looks better.
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rahul (@rahul22413084) reported
@PrimeVideo @TheWheelOfTime @tigermadden T-9 ) ORDER ID : 403-6843170-9802710 Received damaged product and custmr care not ready to help even after many calls and emails. Still left with damaged product and waste of my money.custmr care said raise query in Social Media since my case is handled by SM team. Atleast reply