Amazon Prime Video

Amazon Prime Video Outage Map

The map below depicts the most recent cities worldwide where Amazon Prime Video users have reported problems and outages. If you are having an issue with Amazon Prime Video, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon Prime Video users affected:


amazon-prime-instant-video Hero Image

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 9
Sydney, NSW 8
Melbourne, VIC 8
Chicago, IL 7
São Paulo, SP 6
Dallas, TX 5
Denver, CO 4
Bogotá, Distrito Capital de Bogotá 4
Los Angeles, CA 4
Colorado Springs, CO 4
Montréal, QC 3
Stoke-on-Trent, England 3
Porto Alegre, RS 3
Portland, OR 3
Birmingham, England 3
Medellín, Departamento de Antioquia 3
Minneapolis, MN 3
Liverpool, England 3
Coventry, England 3
Houston, TX 3
Charlotte, NC 3
Kingston, ON 3
Toronto, ON 3
Delhi, NCT 3
Edinburgh, Scotland 2
Burlington, ON 2
Cali, Departamento del Valle del Cauca 2
Birmingham, AL 2
Brisbane, QLD 2
Woodbridge, VA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • _Dresten_ Peter (@_Dresten_) reported

    @PrimeVideo xbox app is broken, fix it pls

  • diogomorrenofim diogochuk (@diogomorrenofim) reported

    @PrimeVideo fix your terrible, horrible, nonsensical Portuguese subtitles in "The Office"

  • JohnFra46400353 John Fraser (@JohnFra46400353) reported

    @PrimeVideo @primevideouk I am a new subscriber and I cannot watch a few of the programmes that I would like to! Two of the programmes are the reason I subscribed, can you help?? It says “video isn’t available in your current location”

  • saynt614 Saynt (@saynt614) reported

    @Cinderella @PrimeVideo Ugh...cringe. Why the hell is the Fairy Godmother a gay black man? Oh how inclusive of you...Stop with all this woke ****. Its terrible

  • DrKuha Eric Kuha (@DrKuha) reported

    .@PrimeVideo hey, your service tells me I'm behind a vpn, but I'm not. I can't watch any content on my home network. I guarantee the problem is on your end. I started a ticket, but how long is this going to take? When should I start demanding refunds and cancelling service?

  • CinziaLuzon cinzia luzon (@CinziaLuzon) reported from Manhattan, New York

    @RespectMovie @PrimeVideo It is the worst movie.

  • CodyAlanBaker Cody Baker (@CodyAlanBaker) reported

    @PopCrave @PrimeVideo Ah, I was wondering what was going to win the worst thing I've seen today award. Here ya go 🥇

  • Fyrecurl Fyrecurl (@Fyrecurl) reported

    @Scandalforlife @PrimeVideo The Help...Awesome!

  • aissazedr Aissazedr (@aissazedr) reported

    @rihanna @PrimeVideo Please rihana .i like you so mutch .i need your help please .ineed 1500$ To perform a medical operation. Please i need your help .do NOT IGNORE MI RIHANA

  • PouyaMafi PouyaJoon (@PouyaMafi) reported

    @modernlovetv @PrimeVideo Season two was awful 😣,

  • JennyLClark Jenny (@JennyLClark) reported

    @PrimeVideo "Houston, we have a problem." (Actual quote: "Houston, we've had a problem.")

  • theseWildeOnes ŁÎFĘ in the Möthēr ‘Hõõd 🇨🇦♊️ (@theseWildeOnes) reported

    @PrimeVideo Fix The Good Fight Season 5 Episode 9. You uploaded episode 8 (again). Please fix and upload episode 9 from Aug 25.


    @Cinderella @PrimeVideo @Camila_Cabello HELP I CAN'T SEE THE MOVIE 💔💔💔💔

  • sarahanne1212 Sarah Anne⛲️ (@sarahanne1212) reported

    @jaredshane @PrimeVideo @AppleTV I ruled them out myself because I refuse to work with the spawn of Satan (Steve Jobs)

  • AbdullahIsma2 Abdullah Isma2 (@AbdullahIsma2) reported

    @rihanna @PrimeVideo On judgement day you'll be guilty of adultery, the Bible says, whoever looks at a woman & lusts for her, has committed adultery with her already in his heart. @and who so ever cause a man to sin is worst than the man sinning.

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