1. Home
  2. Companies
  3. Amazon Prime Video
Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 32% Buffering (32%)
  • 16% Sign in (16%)
  • 15% Crashing (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Playback Issues 13 hours ago
Amiens Playback Issues 3 days ago
Gaithersburg Playback Issues 4 days ago
Veracruz Sign in 4 days ago
Sète Crashing 5 days ago
DeWitt Buffering 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Gcfan1987
    Gcfan1987 ♊ (@Gcfan1987) reported

    @PrimeVideo Why does the player not work properly? I turn it landscape mode, video starts at the beginning. I put it Picture in picture mode, skips back to the start. Before I paid for ad free service, ads play constantly. If I fastward, an ad plays.

  • GregoryBouchar8
    Visionary (@GregoryBouchar8) reported

    @Jules5RunCO @PrimeVideo Not a problem I had my fill of over the top unrealistic tough guy films a long time ago 2 dimensional garbage

  • Trampolinecare
    George 🎭 (@Trampolinecare) reported

    Watching a film called Spades on @PrimeVideo this is a special kind of awful

  • dawn6884
    Dawnathon (@dawn6884) reported

    @PrimeVideo A lot can happen in 1 year. One minute you've got a new Star gate show in production. The next you have broken the trust of millions of fans #SavetheGate Save Star gate

  • VibeHigh369
    𝑪𝒉𝒓𝒊𝒔 👁️ (@VibeHigh369) reported

    @PrimeVideo Awful movie

  • PinkusAndJack
    Andy (Muffin Cat) (@PinkusAndJack) reported

    There’s a free horror movie on @PrimeVideo called Do Not Enter…it should’ve been called Do Not Watch. It was awful.

  • filiynext
    emre (@filiynext) reported

    hey @PrimeVideo i just wanted you say that your translators in Turkey are suck because how in the earth series have typo errors nearly in all the episodes. i just read that the suspect has 76 permille alcohol even though it clearly says POINT 76, in The Mentalist S4E6

  • jimbo_lawson
    Jim Lawson (@jimbo_lawson) reported

    @PrimeVideo I don’t know how Alain feels but a lot of us are in mourning since you opted out of a new Stargate series helmed by Martin Gero. You could easily fix that if you #savestargate

  • IamCheesin
    I am Cheesin (@IamCheesin) reported

    @AmazonMGMStudio @PrimeVideo these actors are terrible

  • venuugopal
    Venugopal Jakhotia (@venuugopal) reported

    @PrimeVideo @amazonIN Having multiple issues with your login and can't get through to customer service! No benefits even when I am eligible for prime services. Please help!

  • ColleySlimmaz16
    Colley Slimmaz (@ColleySlimmaz16) reported

    @LGUS @mastersmovie @PrimeVideo HELLO, multiple conversations with LG, my fridge is only 2years old, I have a FF E error. Hired a private tech that also works on LG fridge. Found out my fan is faulty, and I need an updated fan. My fridge has not been working for the past 5 days now. All my food is spoilt.

  • ayoruthieee
    Haitian Sailor Moon 🌙💫🇭🇹 (@ayoruthieee) reported

    I’m sorry but this absolutely needs to happen. @PrimeVideo please get to work! @MarkRuffalo call your agent and son 😭

  • theraajvarma
    Raaj Varma 🇮🇳 (@theraajvarma) reported

    @PrimeVideo hello, I am not able to login in d prime video slate account. Need help

  • JoshuaWarn0410
    Joshua Warner (@JoshuaWarn0410) reported

    @PrimeVideo #reacher new season has another female detective who is of course smarter than the male detective and tough minority girl boss . You would think after the awful Boston female detective from last season they would learn but got to spread the “message” god help us

  • SaveStargate198
    Save Stargate (@SaveStargate198) reported

    @PrimeVideo I have an issue with my Prime Video subscription. How can I get support please?

  • xylogix
    xyLOGIX, LLC (@xylogix) reported

    Cmon @PrimeVideo videos won’t load in the iPhone app fix it

  • SimpMovies
    The Movie Simp (@SimpMovies) reported

    @DiscussingFilm What @PrimeVideo @amazon did to Ryan Hurst is awful.

  • mq_iitg
    MQ Laboratory (@mq_iitg) reported

    @LGUS @mastersmovie @PrimeVideo Horrible experience purchasing magic remote from lg online store…LG is getting worst customer service

  • PramitRoy11
    Pramit Roy (@PramitRoy11) reported

    @PrimeVideo has to be the worst OTT service in India, with its constant barrage of annoying ads. 💩

  • Elgianne
    MJNY (@Elgianne) reported

    @3sloth3 @PrimeVideo I will be doing the too if they don’t fix this.

  • RinaCloudy
    Armorie😞💖🫶 (@RinaCloudy) reported

    @livsprotector @seasleuths @PrimeVideo get to work 🫡

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @PrimeVideo Whomever those people are, they must be so ashamed to being used to promote the worst streaming service ever. #SaveStargate

  • JohnAnders39848
    John Anderson (@JohnAnders39848) reported

    @Jules5RunCO @PrimeVideo This guy has mental issues

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo Aren't you ashamed that your company is producing crap like this? Do you tell your friends that you work for a real network? #SaveStargate

  • SeemsLikeNoOne
    Seems Like No One (@SeemsLikeNoOne) reported

    @AmazonMGMStudio @PrimeVideo You need to #SaveStargate and stop wasting time and money on stuff like this. I hope that anyone reading this goes on to read up on how Amazon ****** around Stargate fans, announcing that they saved it, then six month later quietly canceling it and threatening a terrible remake.

  • obeyjeremiah36
    Jeremiah Simmons (@obeyjeremiah36) reported

    Batman Caped Crusader season 2 is Garbage. @PrimeVideo the new Joker is terrible and you cant pay enough fake media outlets to promote your trash

  • svnxvx
    Stevie (@svnxvx) reported

    What a ******* awful choice. Don't do it @PrimeVideo

  • PrabhakaranBha2
    Prabhakaran Bhardwaj (@PrabhakaranBha2) reported

    @amazon @amazonIN @PrimeVideo My Fire Stick TV Remote is not working and I am unable to call the Customer Care Number. It is still in the warranty. I have tried numerous methods, restarting, reconnecting it manually, doesn't working, plz help. #Amazon #AmazonFireStick

  • matt_tardiff
    ᗰᗩTT TᗩᖇᗪIᖴᖴ (@matt_tardiff) reported

    @Kelly28928734 @PrimeVideo You say im nothing more hmm I’ve worked with Alan on reacher oh no I work on Hollywood oh no I have a life oh my, suck on a **** and cry more

  • caramello222
    caramello2024 (@caramello222) reported

    hey @PrimeVideo @hbomax "watch from the beginning" doesn't seem to work and just goes back to where you were watching before.