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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (28%)
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Crashing (24%)
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Playback Issues (24%)
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Sign in (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Playback Issues | |
| Dallas |
Playback Issues | |
| Portland |
Crashing | |
| Washington, D.C. |
Playback Issues | |
| Phoenix |
Buffering | |
 Madrid |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Daniels
(@SeanADaniels) reported
@PrimeVideo Mamaw was about to fix some pork chops if you all wanted to come over? April has to go in the morning to have her toe removed so they wanted to go ahead eat tonight before she had to leave.
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KatetheKate
(@komeara) reported
@PrimeVideo the sound is gone on the Raducanu tennis match, v fuzzy. Please fix, thanks
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Pink Paradise the Bald Head Bandit
(@MarriedtoJZF) reported
@PrimeVideo Luke really made this season!! I knew the download won’t gonna work when he set up the covers on the couch & was like “🗣Just in case!!!”
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The Dali Male........ be kind❤️🇺🇦
(@TheDaliMale) reported
@Carodarcy C’mon @primevideouk @PrimeVideo ..... sound quality on Indian Wells tennis is terrible. Watching with sound turned off. What’s happening??
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diana≷
(@rosiesyj) reported
@PrimeVideo ur streams are so *** fix ur damn audio
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Mary Quigley
(@maryeilmicdom) reported
The joy of finding I could watch the tennis rather quashed by the sound quality. Someone at @PrimeVideo needs to adjust the ****.
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Lafáette
(@NutsoMusic) reported
@PrimeVideo Show/season was good and smart but the problem was that it was to short.
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ghoulweed
(@drughaver) reported
@UploadOnPrime @PrimeVideo why did the season end with no ******? Worst ending I could’ve imagined.
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2012
(@Bufferb2012) reported
this is poor @_markpetchey by @primevideo not 2 have the issues of doing 4 so long.
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SJ_ スーザン 🇪🇺 🏴 🇺🇦
(@Ms_SJP) reported
Argh @PrimeVideo please sort out the sound issue on the #raducanu match, I’m going insane. 🙉
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Dame Samantha Knope
(@tottenhamsam) reported
Fix the sound please, @PrimeVideo!
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Ginny Milling
(@ginnymilling) reported
@lizzo @PrimeVideo Oooo I'm curious about this!!! And how do I sign up to help behind the scenes?!?! #plz
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Bridget
(@BridgeShahin) reported
@PrimeVideo @primevideosport hey Prime Video - your transmission of the Raducanu v Martic match that 3rd set live has gone bonkers! Checked my WiFi & not the issue- #tennis #EmmaRaducano #BNPParibasOpen
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HELLo.tHERE
(@HELLo__tHERE) reported
@JioCare Why is it so... Why can't I login into the @ZEE5India & @PrimeVideo APP DIRECTLY. WHY I SHOULD USE JIO BROWSER
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Dame Clair La Croix🌻💖🧚🏻♀️💙
(@HenderClaire) reported
@PrimeVideo The live coverage audio of the @andy_murray match at #indianwells2022 is absolutely awful! Keeps jumping and crackling! It’s unwatchable! 🤬
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💙Kaz 👩🏻🦰👱🏻♂️👩🏻🐶🏴🇵🇱🇪🇺
(@matchdaymum) reported
Ridiculous to be watching on mute because @PrimeVideo have yet to sort out their issues with sound(and yes- I’ve tried different devices both on WiFi and on 4G) Get it sorted! @andy_murray #IndianWells #tennis
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Tennis on telly 🎾📺🇬🇧
(@tennisontelly) reported
@cassa748 @PrimeVideo Sorry, I don't work for them so can't answer that.
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Simon Whelband
(@swhelband) reported
Hey @PrimeVideo the sound of your WTA live feed of the Raducanu match is utterly borked. Had to mute it's so bad, any chance you can fix?
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Elorac🇬🇧🇬🇧🇬🇧
(@cassa748) reported
@tennisontelly But what are @PrimeVideo doing about it? Not as if it's the first time there's been such issues with tennis on Prime- we pay good money for this
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Caroline Violet
(@Caro_Violet) reported
Hey @primevideouk can you check out the audio for Indian Wells coverage please, all streams are totally unwatchable due to major sound issue. Thank you! #primevideo #amazon #indianwells
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Andrew Jones
(@Andrewcjones86) reported
@AmazonHelp @PrimeVideo We're all experiencing issues we can't do anything. It's your end lol
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Fiona McDougall
(@FiDougall) reported
@PrimeVideo problem with the audio/mic at the Radacanu Martic match
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Dr. Sally Ember, Ed.D.
(@sallyemberedd) reported
@PrimeVideo Just finished 4th season: terrible non-finale & mostly awful scripts. The senior Maisels' & Midge's parents' characters have become caricatures; everyone except Lenny & Midge are 2-D tropes. They wrote better for the strippers. Sad decline. + Why $ & time on burlesque acts?
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🎮 Reiia silver🎮
(@xgirlinpinkx) reported
@PrimeVideo @lizzo as somebody who struggles with weight issues, I am here to say that I don't think we should encourage people to be overweight. We should nicely encourage them to lose weight, not that this is something that people should just accept.
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DMcC
(@jezebelmary) reported
@PrimeVideo Terrible season.
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Angela
(@Ange_9_) reported
@PrimeVideo @BNPPARIBASOPEN coverage is terrible. The commentators speak over each other and the pundits have zero chemistry. They could also use a stylist. Feels very budget.
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blu
(@bluuu88) reported
@PrimeVideo pls fix the sound.. indian wells is unwatchable rn
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PeteFundela🇺🇦
(@zdorov) reported
@PrimeVideo amazon, the sound has gone on the raducanu v Martic game, can you please fix it. I just get distortion, no commentary. It’s a fault at your end. Thanks
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Lee Noble
(@LeeNoble20) reported
@PrimeVideo our live stream of the Tennis - Emma Raducanu; has terrible sound. It’s really crackly and breaking up a lot; can’t even hear anything. Definitely not an issue with our end/TV as other channels fine?
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Aaron___MCFC
(@AaronMCFC3) reported
@jcrdannobbs @PrimeVideo Having the same problem with the murray match wtf?