Is Amazon Prime Instant Video down?
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
No problems detected at Amazon Prime Instant Video
Amazon Prime Instant Video problems in the last 24 hours
At the moment, we haven't detected any problems at Amazon Prime Instant Video. Are you experiencing issues or an outage? Leave a message in the comments.
Most Reported Problems:
- Playback Issues (31.69%)
- Buffering (24.04%)
- Sign in (21.86%)
- Crashing (20.22%)
- Video Quality (2.19%)
Amazon Prime Instant Video Outage MapThe most recent outage reports and issues originated from:
Amazon Prime Instant Video CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Amazon Prime Instant Video Issues ReportsLatest outage, problems and issue reports in social media:
Robert (@Rgreen87Robert) reported
@TwitchSupport Hello I have been having issues using twitch both website and the app on my Amazon fire tablet it has been continually buffering and having playback and video quality issues for three days. Is this problem being addressed.
laurarsh (@Archer1228) reported
@AmazonHelp It’s not my device. The subtitles are not in sync with video. Subtitles are about a minute behind video. If you look at twitter, people with all sorts of TVs are having this problem, so it’s an amazon video problem. (My TV works fine with other subtitled shows)
sky (@Skvx_) reported
getting amazon prime video was either the worst or best thing i’ve ever done
Scott Nesbitt 🗯 (@scottnesbitt96) reported
Amazon Video really need to work on the sound quality of their streams. Everything sounds really low even when it’s turned up all the way.
Pramit Ray (@LondonDreams365) reported
@PrimeVideoIN Prime Video App crashes while trying to play Amazon Original Series like Mirzapur, Breathe and Homecoming.Please help
ALEXA 🌊 (@shimmeringview) reported
who wants to lend me their amazon video login I’ll give u my netflix login i am: Desperate
Anastasia Beverhausn (@Nurse_Leonora) reported
@AmazonHelp They suggested the only fix was to start amazon accounts for each of my children. That does not enable them to share prime video etc... from my account
! (@fukdandbombd) reported
Amazon video is a handy place to go and rent a movie if you can't be arsed ******* around with Kodi. Their whole strategy is quantity over quality. Impossible to find anything that you haven't already seen and isn't something from some Youtuber.
Maggie Tiede (@maggietiede) reported
Whoa, just realized he's doing TV stuff for Amazon, HBO, *and* CBS! I read about the Twilight Zone reboot (which is for CBS) and assumed it was all with them. So cool (except that Prime Video is the only one I have a membership for right now... better fix that)
Drew Landis (@wdrewlandis) reported
Everyone: @amazon IS TOO BIG MAYBE IT SHOULD BE BROKEN UP AND #AmazonHQ2 WAS SHADY AF AND THEY SHOULD PAY A #LIVINGWAGE AND UNIONS. Derp. Also everyone: *orders literally everything for #Christmas 🎄off Amazon while watching Prime Video in their jammies* #datprimetho
Dan Rose (@Rurouni_Strife) reported
@AskUSBank Thanks for reaching out-Outside of my PSN Card (understandable) and video game purchase (which is not directly with Amazon) it's worked fine. So I'm not going to sweat it. if I have issues, I'll definitely call.
Will The Grill (@Chemist80) reported
Amazon prime video interface is bloody awful
Ol Saint Haba (@Def_A_Cool_Guy) reported
amazon prime video is the worst to navigate unless you buy one of their streaming things. just fix ya site dumb dumb
Shane Townsend (@Burning_cold) reported
@AllyALaw Conbrov is a good brand of hidden cameras, they have a range on Amazon and the video/sound quality is decent for the price...Ive got a 1080p wifi bodycam about the size of a poundland power bank that clips onto your breast pocket, its not invisible but small enough to disguise!
SRJ (@SRJ7050) reported
@PrimeVideo Hi I am Movie Producer And I Wanna Distribute My Kannada Movie On Amazon Prime Video,I have No Idea What are Rules and Regulations And Agreements about it, Please Help Me
Gregory Sloan (@GSloanMDK) reported
Amazon really needs to fix Prime Video. Episodes are mislabeled and out of order.
PvtCb (@PvtCinnamonbun) reported
I may have downloaded Sony Vegas Pro 15 from the Humble Bundle and bought this episode of Arthur off Amazon and then ripped it to make the highest (video) quality meme of this possible, I may also not have wasted money on a throwaway outdated meme
Coles Street Pothole (@ColesStreetPoth) reported
TL;DR: Amazon is using low-cost video and data tech to help JCPD catch folks stealing your packages. Smart of JC to partner on this—they can’t duplicate Amazon’s expertise on data and logistics.
Nathan Filizzi (@yoyogod) reported
Still I couldn't help but laugh out loud at the sheer ridiculousness of the thing, which makes Feeders 2: Slay Bells way better than any other Christmas horror movie I've seen on Amazon Prime Video.
Mark Struczewski (@MarkStruczewski) reported from Houston, Texas
I don’t understand why the volume on the @amazon app on my #appleTV (4th gen) is so much louder than the Amazon Video app on my @TiVo #BOLT. It has to a BOLT issue - not an Amazon Video app issue. @AmazonHelp @TiVoSupport #primevideo
Kimberley ☕️📚 (@KimInAltstadt) reported
@riayn That’s good to know, but for whatever reason it doesn’t show up on the Amazon Prime Video app on my TV or my iPad. I’m not quite sure how to fix that.
Arwen Stark (@MsArwen_Stark) reported
We had problems with the @nbc app last night so we couldn’t watch 🆃🅸🅼🅴🅻🅴🆂🆂 2.01. Instead we rewatched “Public Enemy Number 1” episode 1.15 (on Amazon Video). #Timeless 🕰 #SaveTimeless 🕰
Chris Brayton (@MrRainmaker27) reported
@theblaze Y’all have got to fix your app! I was forced to switch to the CRTV app on Amazon FireTV stick. I can’t stream live TV, The app logs out every time I close it. And the video and audio are unsynced when I finally get to watch it. This is a nightmare! C’Mon people!
Brianne (@bennessb) reported
I am very jazzed that prime video is now available through comcast, and very confused that amazon did not choose to improve their terrible interface at all for this launch.
Roma Joy (@joynorma) reported
Noooo!!!! Help! @netflix @hulu @AmazonVideo @AMC_TV
Carryl (@carrylsorene) reported
Good grief, Amazon, the Seagate hard drive I looked at the other day is now exclusively for Prime members (cancelled when they added £20 for video and I’m sick of supporting such an awful employer). I’m sure Seagate would be thrilled if I bought a WD instead
Ryan CaptSpiffy Karl (@VintageSpiffy) reported from Southern Gateway, Virginia
@ProphetEKA Worst case scenario, it's on Amazon Prime Video.
Jamie Beach (@JamieBeach) reported
2018 was a good year for streaming video services. Netflix, Amazon, Crave, YouTube - they all upped their game. Some really high quality content available.
Keyara♏️ (@marriedtocash_) reported from Greensboro, North Carolina
Can somebody please help me find a site I can watch criminal minds season 13 at for free! Before I pay $40 to get the season on amazon video 😭 I tried CBS, HULU, & Amazon’s free trial which only gave me access to live tv (so season 14) I NEED 13!!! NOWWWW
CaidenMacGregor (@MacCaiden) reported
@as_howell I just bought a new camera and a microphone on Amazon so by next week I should have a new video with much better quality 😊
Slamastack (@slamastack) reported
@FeFiFoFamby Netflix does it to me all the time and it's the worst. I actually almost never use my Amazon Prime video service. Last show I watched on there was Justified (I think)
Buffetkhor (@BilkulSahiKaha) reported
My initial impressions of Prime Video. I like some of the UI elements. Information on pause screen, IMDB ratings on title page etc are something I wish Netflix had. That being said, not much content. Doesn't help that Amazon is throwing mallu films at me like I'd be interested.
D. Rashtra (@dhritarashtr) reported
@motorolaindia I've done a full factory reset yesterday, and installed just WhatsApp, Amazon Prime Video and Series Guide, before the problem started again. I'm in the room with the WiFi router, and the connection keeps dropping!
Stanley Cups (@FuckinStoopKid) reported
Amazon video has the worst collection of movies ever assembled.
Salome (@iSalome_chan) reported
i wish amazon prime video would just quit drowning me in terrible adverts for terrible shows in the wrong ****** language. like seriously, when i watch my shows in english, they'd be at least sensitive enough to advertise them in english so i dont hate the shows immediately....
Malaka Mike (@anthonyshuba) reported
@CraveCanada @HBOCanada @Crave_PR from what I read crave does not sound like a good deal....to expensive....(same price as Netflix and Amazon prime together)....poor video quality...not going to watch 780 on a 55inch tv....SAD!
Bill Peddle (@PeddleWilliam) reported
I like my @amazonca prime account but holy hell Amazon Prime Video in Canada really need to step up it's game. A year old and other than original series the selection is terrible. @AmazonHelp
Evan Hoffman (@EvanHoffman) reported
@StevenTDennis I feel your pain. I have a Roku ultra and it’s pretty good EXCEPT amazon video has audio sync issues so is basically worthless.
tlcme (@ToAllWhoNeedYou) reported
@CameronRidle I have roku and just pay for Netflix and Hulu. I had Sling but it would sometimes buffer forever so I don't have it anymore. I have the Roku premier and the Roku 2 and I can't tell the difference lol also if you're an Amazon prime member you can watch prime video on it
Agri Ismaïl (@a9ri) reported
But wow Amazon Prime Video is a terrible, terrible streaming service.
Dhekia (@Dhekia1) reported
@SonyLIV Two days gone but the problem persists.. Please learn from apps like hotstar and Amazon prime video..
TC (@tcampbell0) reported
War Pigs is one of the worst movies ever. Now available on Amazon Prime Video.
Liyah P. (@beinLIYAHP) reported
The worst thing to happen was for me to come across Tyler Perry plays on amazon video. 😂 spending all my money & day watching these.
Dinesh Kulkarni (@Di_Ku) reported
@brianbondy @BrendanEich @mikemaccana @brave Not @home right now to repro but will post the URL later. Pretty much any Amazon prime video leads to the error when viewed.
Dinesh Kulkarni (@Di_Ku) reported
@BrendanEich @mikemaccana @brave Brave has been great overall. Just have to switch to a diff browser for Amazon prime video because of some darned DRM component. Don't have the error handy but is straightforward to repro: list prime videos and click to play.
Mohit Jain (@mohitjain61293) reported
Hello @IndiaPOCO @jaimani cannot zoom full screen on amazon prime video will this issue be resolved
David Cohen (@explorionary) reported from Philadelphia, Pennsylvania
@TheGonzoSEO @smindsrt @PrimeVideo @MaiselTV Not even going to Google on this one. But no need to blame SEO for alleged Amazon Prime Video search issues in Amazon Prime Video
Tom Ehman (@TFE) reported
For TFE LIVE livestream, have bought much audio/video cables and other gear from Amazon. No problem til now – HOSA stereo cable 1/4 inch male to 1/8 male came defective (and I didn't notice) or has now failed. Amazon says too late to exchange. Disappointing. Bad HOSA.
Gary Wilmot (@timesnewgreek) reported
@AmazonHelp It’s fine on my iPad and iPhone. On the tv app which has never failed I get a dialogue saying video cannot be played at this time. Try later or visit amazon video help
Bearded Wonder (@beardedgun_) reported
OK Twitter... I need something to watch or something to do. I am super bored and have no plans tonight. I don’t know of any good movies. I have Amazon Prime Video, Hulu, and Netflix. Recommend something! Please help!
Gary Wilmot (@timesnewgreek) reported
@AmazonHelp hi. For two days Prime video not working on my TV. Cannot play anything including recent video purchases. Please help. I’ve tried all suggestions in the video help section of amazon website.
Richard (@howrudeareyou) reported
Good lord, I'm watching the doc Goodnight, Sugar Babe on Amazon video and never in my life have I seen a trashier collection of human garbage. These people are indescribably awful... and, like all true train wrecks, impossible to look away from.
Erika Fernandes (@erikalui1) reported
@JioCinema There is no option to choose quality of video on Amazon fire stick which makes it consume a lot of data. Please add this option. @JioCare @reliancejio
Erika Fernandes (@erikalui1) reported
@altbalaji There is no option to choose quality of video on Amazon fire stick which makes it consume a lot of data. Please add this option.
FabianSub95 (@FSub95) reported
@Frickmanidk Or, a special case: VR Porn. You buy 3d glasses for your phone (amazon “vr smartphone glasses”) and watch really high quality porn in 3d on your phone. You won’t find a lot of this on Pornhub in a decent quality cause the video files are in an insane quality
Two Minutes To Late Night (@2M2LN) reported
Listen, Amazon is terrible and it’s destroying the world and ruining people’s lives but the future video makers of the world will never understand what it was like before you could have a chef’s hat and a straight up katana mailed to your door in under 48 hours.
Jared Sylvester (@jsylvest) reported
This is a brilliant tip. I tried this at lunch today, and it works on Amazon Video as well. I habitually use VLC's playback speed cranked up to 1.4 or so, but that obviously doesn't help with streaming sites. This will be great.
Mike Roberts (@mikebroberts) reported
@natpryce I wouldn’t blame QA immediately, that might be by design. E.g. it might be that you can use offline to not use your data plan to download the video, but still need to be online to authorize. There’s so many annoying and inconsistent rights-related problems to Amazon and Netflix.
Panicdragon8784 (@panicdragon8784) reported
Thought I would watch some #krampus movies on Amazon prime video thing. Dear god they are awful #Krampusnacht
Poe's Law #QAnon (@Crisprtek) reported
@Calamity616 @MoonWhyat yeah compared to something like crunchyroll it's the rolls-royce of streaming subscription companies. Amazon prime is clunkier although their video quality is seriously good.
Amazon Prime Instant Video Most Common ErrorsList of the most commonly reported error codes and fixes: