Amazon Prime Video

Is Amazon Prime Video down?

No problems detected

If you are having issues, please submit a report below.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 05/05/2025 22:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (27%)

    Buffering (27%)

  2. Playback Issues (26%)

    Playback Issues (26%)

  3. Crashing (23%)

    Crashing (23%)

  4. Sign in (21%)

    Sign in (21%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaDartmouth Playback Issues
CanadaToronto Sign in
IndiaBengaluru Playback Issues
IndiaBengaluru Sign in
United StatesNatick Crashing
United StatesHouston Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • johncnix Universal Hegemon (@johncnix) reported

    @galliano1350 @littleO61789607 @PrimeVideo The issue is GUN violence. Not stick violence. Not rock violence. GUN violence. No GUN, no violence. The guns are the problem.

  • CornBeefTaco EIEIO (@CornBeefTaco) reported

    @PrimeVideo I think The Dresden Files by Jim Butcher would make an AWESOME show that would totally fit with Amazon Prime. The one on syfy sucked and did ZERO justice to the series. Fix this wrong and make something amazing!

  • foregived Get off my train! (@foregived) reported

    @AmazonHelp hi shanta, i suspect the Amazon Prime SRE's are throtting downloads on public wifi connections. if so this is a problem for people that use public wifi for downloading amazon prime video content using the amazon @primevideo app.

  • SolarWindWaste Loki (@SolarWindWaste) reported

    @PrimeVideo Please fix the blurry video at the beginning of every show! Why is there so much amateur hour programming for billion dollar enterprises?

  • galliano1350 APG (@galliano1350) reported

    @johncnix @littleO61789607 @PrimeVideo If a fictional Thanos finger snapped all guns, bullets and missile away from existing. Humans would pick up sticks and make spears , bows and arrows snd start killing AGAIN Humans are the problem. Checkmate.

  • LincolnConserv1 LincolnConservative (@LincolnConserv1) reported

    @PrimeVideo again showing your bigotry and race baiting. U.S. military is mixed. All colors of Americans sacrifice. I already dropped most of Amazon purchasing and have no problem dropping everything. What u plant is what u eat.

  • RejectedHypoth1 Rejected Hypothesis (@RejectedHypoth1) reported

    @PrimeVideo @InvincibleHQ Dumb. The show is great, cast is amazing and more narratively complex than irreverent, which is why dumb promos like this don’t help, but hey, why go high when you can go low.

  • T304Jimm Mike (@T304Jimm) reported

    @PrimeVideoCA @michaelb4jordan @PrimeVideo Terrible movie

  • Jason_the_Dave Jason_David (@Jason_the_Dave) reported

    @PrimeVideo Why did you even call this "Without Remorse" if you weren't going to follow *any* of the story from the book. This is the worst adaption of a Clancy property I've seen yet...

  • johncnix Universal Hegemon (@johncnix) reported

    @littleO61789607 @PrimeVideo Try this. Go to the top of a building. Place the the gun on the ground. Pick it up with you *** cheeks and throw it off. Be sure and film it. I would like to see that. Guns are the problem.

  • TravisHouze houze with a Z. (@TravisHouze) reported from Washington, D.C., District of Columbia

    @14martinc @PrimeVideo It’s not so much Prime’s fault, since all they did was buy the rights to the film. Whatever issues the film had was like that before they even got hands on it

  • strikes_three Three_Strikes (@strikes_three) reported

    @shonta_webb @PrimeVideo I think you should be more concerned about what a terrible actor Michael B Jordan is. They could have cast just about anyone else with better results.

  • danscaper Daniel Baumer (@danscaper) reported from Hayward, California

    Watching ‘Without Remorse’ on @PrimeVideo. Who is @MissJodie and why isn’t she in everything from now on? Holy sh*t! She commands every scene she’s in. Def gonna check out more of her work.

  • bezos_jared Jared Bezos (@bezos_jared) reported

    @ComplexPop @PrimeVideo @LaurenLondon Before you insult me just listen, we were not born to hate. You can hate the white man more and more but it's not going to fix your problems. The white people are not your problem. There are so many white people who care so much

  • godkiller136 Jonathan Lindsay (@godkiller136) reported

    @JERICHO @PrimeVideo maybe i'll have to try this some time then, id say this is a quality #ad

  • BriceBonner Brice Bonner (@BriceBonner) reported

    @PrimeVideo your app for Roku is terrible

  • foregived Get off my train! (@foregived) reported

    @PrimeVideo Downloads dont work consistently at all despite Amazon, you know, being the biggest cloud svc provider globally. I am getting 60 megabits download on this connection yet downloads barely work at all, or not at all oftentimes.

  • AilamKarthik Karthik ailam (@AilamKarthik) reported

    Dear @PrimeVideo I can't watch or play movies in HD quality with my realme narzo 20 pro why please tell me

  • habidz Abid Masood (@habidz) reported

    @faizakkhan But honestly what % of young Pakistanis ie below 35 really watch Pakistani channels, infact how many really watch TV altogether? I dont rem when was the last time i watched TV. They should ask @netflix and @PrimeVideo to make it free for 5 days, that will work better.

  • ChibiRenjiLover M̷s̷ ̷N̷e̷r̷d̷ ̷W̷o̷r̷l̷d̷ ̷O̷r̷d̷e̷r̷ (@ChibiRenjiLover) reported

    @PrimeVideo Going to check it out after work

  • bdm1400 Convict Trump 2021 (@bdm1400) reported

    @PrimeVideo Was excited to watch Without Remorse released today. Terrible unrealistic story, very poor acting. Not worth wasting your time. How Amazon ruined a Tom Clancy screenplay is hard to comprehend but they did. Very disappointed!

  • Sidewinder1996 Sidewinder1996 (@Sidewinder1996) reported

    @PrimeVideo It was alright, bit of dialogue and pacing issues but overall it did what it needed to do. Set up a rainbow six movie.

  • keithmac99 Keith Mc Donagh (@keithmac99) reported

    @PrimeVideo prime video is terrible in the Republic of Ireland, hardly anything available in our location,why is this???

  • leigh_mathis19 ✨Leigh Mathis✨ (@leigh_mathis19) reported

    @afb_snydercut @OhioDavee @PrimeVideo Critics ate right..the movie is TERRIBLE! Don’t even waste your time

  • leonard76_ 𝕃𝕖𝕠𝕟𝕒𝕣𝕕 𝕊𝕜𝕖𝕝𝕥𝕠𝕟 (@leonard76_) reported

    @seamusryan1 @PrimeVideo Ah it’s watchable Seamus, but I found the dark scenes very hard to see, the room being so bright probably didn’t help

  • kathirdada Kathir (@kathirdada) reported

    @PrimeVideo how to reachout your customer care sir? Please help

  • Misanthropypt4 Hail Satan! (@Misanthropypt4) reported

    @PrimeVideo So so dumb. Terrible movie.

  • Nobody06828017 I'm a nobody (@Nobody06828017) reported

    @TremontH2O @AprilHunter @PrimeVideo So you're not recieving that Amazon money, That's a shame but keep up your good work.

  • f4denz Denz (@f4denz) reported

    So going to suggest to @PrimeVideo that if you put up a heavily advertised new movie, maybe check your servers? If my 820/670Mbs fiber connection is dropping and freezing so bad I stop watching #WithoutRemorse well that is user #Remorse

  • jsoul27 Gerald Hawthorne (@jsoul27) reported

    @LaurenLondon @PrimeVideo I just got finished watching and..... it's that work. 👏🏿👏🏿👏🏿