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Amazon Prime Video

Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 33% Playback Issues (33%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)
  • 19% Sign in (19%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Mexico City Sign in 4 hours ago
Fort Collins Crashing 7 hours ago
Dallas Video Quality 9 hours ago
Pearl River Playback Issues 11 hours ago
Orlando Playback Issues 12 hours ago
Rossland Crashing 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • FeralGenXr
    GenXr (@FeralGenXr) reported

    @PaulyShore @Tubi @PrimeVideo How was tucci to work with? He looks like he would be a nightmare to work with like a tight *** but it’s probably the opposite lol

  • awndaddy
    carla ⁴⁴ (@awndaddy) reported

    @PrimeVideo how am i supposed to work after this???

  • redpillhandle
    Redpill Driveby (@redpillhandle) reported

    @PrimeVideo Worst show of all time

  • DHiddenTruth
    TheTruth (@DHiddenTruth) reported

    @PrimeVideo Why can't prone video work with VPN.? Other video app allow it except prone video. Ypu people really need to work on this.

  • BeeLoverBecca
    Glitter 🐝✨ (@BeeLoverBecca) reported

    Why does the spurs game look so hazy? What’s going on with that camera quality @PrimeVideo ?

  • RSchiltJr
    Sleeping Dalmatian (@RSchiltJr) reported

    @PrimeVideo @Crunchyroll why don't I have access to the new season of Re:Zero through my membership? I am very confused. Please help.

  • ArcherCat17
    ArcherCat (@ArcherCat17) reported

    @amazon @PrimeVideo your customer service reps are terrible

  • Jacquesdrums1
    James Jay (@Jacquesdrums1) reported

    @GoToThePictures @PrimeVideo So many streaming services do this. It’s awful and unacceptable!!

  • Rudders
    Rudders (@Rudders) reported

    @PrimeVideo why is the picture quality of the Leafs game so bad????

  • DevenLowry00
    Deven (@DevenLowry00) reported

    @PrimeVideo fix the cavs stream

  • vasanthkumar042
    Vasanth (@vasanthkumar042) reported

    This is the worst thing you've done @PrimeVideo

  • BetOnPete
    Pete (@BetOnPete) reported

    @PrimeVideo I’m trying to watch the Celtics and it’s not working. It’s kinda a big game you dolts! #Error5051

  • woonhakko
    kory (@woonhakko) reported

    @PrimeVideo you have a day to fix this ****.

  • demahesh1
    Mahesh Desai (@demahesh1) reported

    @PrimeVideo @amazon Worst customer service for prime membership

  • SantiMessi01
    SantiMessi10 (@SantiMessi01) reported

    @Yankees @PrimeVideo @SportsonPrime If Cam Schlittler is playing Imma crash out

  • KrunkVegeta
    Vegeta (@KrunkVegeta) reported

    @PrimeVideo @AmazonMGMStudio Why is your ***** *** app not working on apple tv? Glitchy piece of ****

  • RetroGameGeeks
    Retro Game Geeks (@RetroGameGeeks) reported

    @amazon @PrimeVideo You have failed to send me a replacement item and are refusing to help refund the faulty item. I am about to contact the police and my bank to report theft and fraud. I suggest someone from the UK contact me before I start legal action against you. @AmazonHelp

  • eMjAy_023
    MJ (@eMjAy_023) reported

    @PrimeVideo please fix multiview. What in the PIP is this?

  • cosmichype2
    m.s painter (@cosmichype2) reported

    @PrimeVideo @AmazonMGMStudio oh was this after math terrible indeed so

  • Scottishcelts
    scottish celts (@Scottishcelts) reported

    @GoToThePictures @InvincibleHQ @PrimeVideo Amazon prime is the worst plattform going. Try rewinding immediately after an ad break and bang more ads. Never mind if you have a new firstick and turns of no matter what after pausing for 30 secs.

  • joanna4800
    ladyjophillyfan64 (@joanna4800) reported

    @NBAonPrime @PrimeVideo Fix your camera

  • postgrad_male22
    mitch (@postgrad_male22) reported

    I’ve seen a lot of ****** movies ***** Up was by far the worst movie I have ever watched full stop. Awful. Grotesque. Abhorrent @PrimeVideo fire whoever read the script and approved the funding for this giant piece of ****

  • RogueStormX
    Storm (@RogueStormX) reported

    @itsaleafblower @REFLOG18 @PrimeVideo Commentators were terrible

  • RealTubButter
    TubButter (@RealTubButter) reported

    Anyone else having @NBA audio issues with @PrimeVideo ? Announcers are only coming out of the right speaker? Still getting crowd noise in left speaker?

  • OldSchool_EZ
    Ed from Watertown (@OldSchool_EZ) reported

    Hey @PrimeVideo have these announcers ever called an @NBA game before? Awful.

  • _DPH1922
    DP H (@_DPH1922) reported

    These @PrimeVideo announcers for the Celts/Sixers game are G League Level bad. Terrible product.

  • ccheetham83
    christian cheetham (@ccheetham83) reported

    @NBAonPrime @PrimeVideo The NBA should be ashamed at how bad the Prime broadcast is - the picture is terrible and announcers are terrible.

  • jrossi79
    Jonathan Rossi (@jrossi79) reported

    @NBA @PrimeVideo your announcers are trash! Give back the first round of the playoffs to local broadcasts! This Celtics/76ers game is an awful watch with these guys!! Let alone missing plays for breaks! Trash!

  • madridista_leo
    Առիւծ ՄՀԵՐ (@madridista_leo) reported

    YOU SHOULD NEVER BROADCAST NBA GAMES ANYMORE!! Horrible commentators and disgusting and ugly picture broadcast quality!! @PrimeVideo

  • ja_y007
    Yoshi (@ja_y007) reported

    There is no way on Earth that this is a real poster. Why is it so cartoony(especially #PriyankaChopra's pose). This is like the parody of a parody poster. Just terrible Photoshop all around. #Citadel #Amazon(surely you could do better @PrimeVideo).