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Amazon Prime Video status: streaming issues and outage reports

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Full Outage Map

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  • 30% Playback Issues (30%)
  • 28% Buffering (28%)
  • 21% Crashing (21%)
  • 17% Sign in (17%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

CityProblem TypeReport Time
Warrington Buffering 4 days ago
Vivy Sign in 5 days ago
Sarreguemines Playback Issues 6 days ago
Bromley Playback Issues 6 days ago
Aberfeldy Video Quality 6 days ago
Melbourne Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • MrDrakeford
    T-Money (@MrDrakeford) reported

    @lmsf1989 @SportsonPrime @PrimeVideo How? By walkin into work?

  • dawn6884
    Dawnathon (@dawn6884) reported

    @LisaKoenigAutor @AmazonMGMStudio @PrimeVideo Same! I went into work the next day and drove everyone mad talking about the announcement. Then to have to go in after the cancellation it was so upsetting . Having to tell everyone how gutted I was 😭 #saveStargate

  • anubhav_0724
    ANUBHAV PANDEY (@anubhav_0724) reported

    @PrimeVideo @amazonIN Have subscribed for prime video today at 1:54 PM under annual subscription on INR 1499. Still my app is asking me to join. What is the issue here? Why the subscription is not working ? Transaction reference ID: 616508067883

  • Melamine_Rabbit
    The Melamine Rabbit (@Melamine_Rabbit) reported

    @SkyeEnchantress @AmazonMGMStudio @PrimeVideo I don’t know about everyone else, but I am having an awful time with the GIF library. It’s not finding anything. I queried Grok and the response new was something to do with having to switch from Tenor to GIPHY and something to do with the Google API #SaveStargate

  • TheBruceCosplay
    RobertBruce (@TheBruceCosplay) reported

    @PrimeVideo Your WNBA announcers were absolutely horrible. Zero play-by-play, just long stories, sometimes about the players and mostly about themselves. The worst was when they had to explain that they weren't cheering for the Dream. Just bad!

  • iNocturne
    iNocturne (@iNocturne) reported

    @BaronDestructo @PrimeVideo Atleast i hope they didnt make you work yourself up to nothing sometimes productions can even go into writing to then cancellations.

  • pyritepyro
    Pyrite Pyro (@pyritepyro) reported

    @PrimeVideo @CptCarterSG1 could fix nearly anything if you #SaveStargate

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.

  • juicymcdreamy
    Pickle “Juicy ***” McDreamy (@juicymcdreamy) reported

    @PrimeVideo You should fix your mistake and #SaveStargate

  • ArchmagosKiran
    Archmagos Kiran (@ArchmagosKiran) reported

    @GrassoLati30007 @AmazonMGMStudio @PrimeVideo oh no, there was something to fear, hence the P90s to solve the problem. Or in the end Asgard shields, hyperdrives and unmatched weapons. or mk9 gatebusters.

  • GavPat89
    Gav (@GavPat89) reported

    @SGOffworld @AmazonMGMStudio @PrimeVideo Someone need to get hold of him and come back to x to help the stargate push

  • crazy_injun_guy
    1 Pissed Off Crazy ***** 🇺🇸 (@crazy_injun_guy) reported

    @BaronDestructo @PrimeVideo I wrote a response to someone earlier about Destiny. I'll leave it here as sort of a fan fic entry over a few posts replying to myself. Feel free to praise, critique, destroy or ignore it completely. This is ONE of my theories. In this one, Eli wasn't able to fix the other pod so

  • BillConquered
    William the Conqueror (@BillConquered) reported

    @PrimeVideo Fix your decision to cancel Gero's Stargate, you twits.

  • Scott94920
    Scott D (@Scott94920) reported

    @PrimeVideo Not playing movies what's problem

  • S4veTheSh0w
    #WeWantStargate #SaveTheGate #SaveStargate (@S4veTheSh0w) reported

    Gotta sleep soon but I'm going to schedule some posts through buffer so they'll keep posting while I'm asleep😎 #SaveStargate .@PrimeVideo .@AmazonMGMStudio

  • gscheet
    Ginger (GWhite) (@gscheet) reported

    @AmazonMGMStudio @PrimeVideo You can help us save fuel. All you need to do is #SaveStargate

  • Montalb89519559
    Montalban (@Montalb89519559) reported

    @dhewlett @PrimeVideo Welcome to the fight Mr Hewlett, please help us!

  • JaredTheBear
    Jared (@JaredTheBear) reported

    @BlackburnGreg 3 day FoxOne trial can get you a few matches. You can do one through YouTube, PrimeVideo, and FoxOne itself. So you can get 9 free days. I'd save 2 of those for the knockout stage. But for me FOX's 4K quality is enough for me to pay for a month of FoxOne ($19.99 + tax).

  • LookSkyward2021
    Matt (@LookSkyward2021) reported

    @PrimeVideo How I feel about @AmazonMGMStudio after they canceled Martin Gero’s Stargate series, you can still fix this. Please #SaveStargate

  • EmarKnowsBest
    E (@EmarKnowsBest) reported

    @SportsonPrime @PrimeVideo Current race resolution currently looks like 360p. No problems with other apps.

  • GrassoLati30007
    Teish Grasso (@GrassoLati30007) reported

    Dear @PrimeVideo, @AmazonMGMStudio The fans have attempted to dial repeatedly. We believe there may be an issue with your receiving equipment. Please advise. #SaveStargate

  • imranbash
    Imran (@imranbash) reported

    @PrimeVideo lost my subscription associated to VI just because of logout and login, what kind of service do you provide, do you guys have some sort of sense rude customer care not able to help

  • JustinPone
    Justin Pone (@JustinPone) reported

    @PrimeVideo #savestargate !!!!!!!! Its the minimum amount of work you could do

  • Ham95Geek
    GeekHam95 (@Ham95Geek) reported

    “Daniel, why didn’t you stop this?” “It was justice.” “Maybe. But it could condemn Stargate.” “You’re wrong, fans. All is not lost.” “Martin Gero was ready. He can make the machine work.” “Quick. Go get the fanbase!” @AmazonMGMStudio @PrimeVideo @MichaelShanks #SaveStargate

  • udaysamant
    udaysamant (@udaysamant) reported

    @PrimeVideo @amazonIN I am prime member for last many years but today prime video is not loading on any of my device #help

  • sraaived
    devia 🌻 (@sraaived) reported

    hi @PrimeVideo i have tried to contact prime video AU help on the app so many times to resolve my subscription payment problem, but i could not get in contact. please help get back to me

  • Classic_FV
    Fabio (@Classic_FV) reported

    @Sportsnet hey i live in Ottawa. Is there a way I can watch the @TorontoMarlies game on my subscription threw @PrimeVideo please help me.

  • memyselfandmaga
    Nicholas Radoszewski 🍊 (@memyselfandmaga) reported

    HOLY COW! IT'S LIKE THIS SHOW WAS A BIG HIT OR SOMETHING! AND IF YOU DONT #SaveStargate BY GIVING GERO BACK THE SHOW, ITS GOING TO CRASH AND BURN @AmazonMGMStudio @PrimeVideo HOW IS THIS A DIFFICULT BUSINESS DECISION UNLESS YOU HEAD IS UP YOUR BUM?

  • NotRichard
    NotRichard (@NotRichard) reported

    @skyemaidstone @BaronDestructo @PrimeVideo Thank you. Worst episode ever, and I’ll even sit through the flashback episodes.

  • toddyvonne
    Yvonne Todd (@toddyvonne) reported

    @amazon @PrimeVideo @movies_anywhere They need to see what you see, so let’s show them. I provided her the information required plus photographic proof. She wrote up the notes and thanked me for my help. She did what most failed to do which was actively listen. Once she understood, she adjusted her approach.