Is Amazon Prime Video down?
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 16: Problems at Amazon Prime Video
Amazon Prime Video is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (28%)
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Buffering (25%)
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Crashing (23%)
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Sign in (19%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Beaverton |
Playback Issues | |
 Pessac |
Crashing | |
| Kingfield |
Playback Issues | |
| Doylestown |
Buffering | |
| Minneapolis |
Buffering | |
| North Miami Beach |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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DARQ🔞🚫🔞
(@demarq001) reported
@PrimeVideo The joke can use some work, and also everything feels rush, since something like the first plot should have taken at least three to four episodes to solve, especially against a what I call a "Song Dragon" (from my old D&D days) Hopefully they don't bait and switch..
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Mark Sprules
(@mark_sprules) reported
@PrimeVideo wanted to watch The Rock but the picture quality is awful. Did you upload it from VHS?
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JosiahRises 🇺🇸
(@JosiahRises) reported
@PrimeVideo Yes. And your The Rings Of Power show is going to be terrible.
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Kitty Howard
(@annboleynbarbie) reported
@PrimeVideo Same answer on every thread in the forum from "Ellen". Hello all! I'm sorry about the trouble you've all had when trying to watch this episode of 'Discovery of Witches'. I've reported this issue to our technical team, and they're researching the issue further. ¹
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zey m
(@messyfatinn) reported
i know the wilds season 2 would solve all my problems @PrimeVideo c’mon give it to me
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Stafford Price
(@StaffordjPrice) reported
@PrimeVideo can't help but notice a lot of your movies, most notably the older (20+ years) ones, lack closed captioning. Can't imagine there's an acceptable excuse for a company of your size
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Dinesh shaw
(@dinesh_kr_shaw) reported
@PrimeVideoIN @PrimeVideo Amazon is full of misunderstanding of indian market. In India data is limited n we don't use WiFi like American. So what's the purpose of high video quality n no option to reduce its quality?
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mike mcsharry
(@mikemcsharry) reported
@suebecks @PrimeVideo No problems. I try to put web sites together for a few organisations. I now take the view that anything online is like a joke. If you have to explain it, then it's not very good!
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Fern Hallman
(@TheHallmans) reported
@PrimeVideo @SpiderMan Went to see it 30 years ago. My husband was on call for work and we had to leave about five minutes before it was over. How did it turn out?
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Amit Mishra
(@AmitMis55272488) reported
@PrimeVideo @amazonIN 1st you give worst services and asking customer to buy the services again which was canceled from your end. Mr Saif from your Mssadi emp id was not helping leadership team....
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David Bussom
(@David_B_Art) reported
@DaddyWarpig @ObsidianHate @PrimeVideo I get that, but by saying that it may turn off people who want that style, and that style can very much work.
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ArdeeRDRP
(@ArdeeRdrp) reported
@Hounds2th_comic @PrimeVideo No, actually I never saw this issue. However, it certainly belongs. XD
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Robyn Hurst
(@littleRobyn) reported
@PrimeVideo Who do I contact about an episode not dropping on @sundance_now as expected? Apparently it is only a problem for Amazon streaming, so....ball is in your court. @ADiscoveryOfWTV S3 Episode 4
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Victoria
(@Victoriaed90) reported
The close captioning for @OrphanBlack on @PrimeVideo is horrible. So many obvious errors, including character names in some episodes!
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Sundance Now
(@sundance_now) reported
@tbaker33 @teresapalmer @PrimeVideo Hi Teri, we apologize for the inconvenience that you have been experiencing. We just spoke with our tech team and last night's outage is still affecting Sundance Now. We are doing our best at the moment to fix this issue as soon as possible. We appreciate your patience!
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Daryl James Woolley
(@darylwoolley) reported
@profgrump @netflix @PrimeVideo Haha no, work! We have offices here so been here since 5th Jan and return back on Wednesday of this week.
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Stephanie Tata
(@justw0w) reported
@CheetosSlut @PrimeVideo Reading a book? He wrote the book bro. If he’s not your kind of DM, that’s fine. I’m struggling to see how that made the show awful? It sounds like you’re chopping it off at the knees because of your feelings towards one cast member. Which is your prerogative; but now I know your
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David Bussom
(@David_B_Art) reported
@ObsidianHate @DaddyWarpig @PrimeVideo But your can be wrong. Many home games could follow that exact same route, because maybe many people enjoy that. What a better way to say this is please be aware it may not work, if you try as a dm to make it that way know when to bail on that venture for your groups sake.
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Jezmund the Family Berzerker
(@CheetosSlut) reported
@justw0w @PrimeVideo So good at being ******* awful
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Stellaluna4ever
(@stellaluna4ever) reported
@Icchic1991 @PrimeVideo It’s not on anywhere!!! Fix it now
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Ryan
(@Ryan8_9) reported
@PrimeVideo why can’t I watch a movie I paid to rent on your app through my TV without it pausing every 5 minutes lasting over a minute each time? Fix your ****** app.
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LorenaHolden
(@Lorena_Holde) reported
@DavidSpade @PrimeVideo Who will help me with advice?
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Brendan Bouffler☁️ 🏳️🌈
(@boofla) reported
The highlight of my isolation has been watching Star Wars on Disney+. The lowlight was spending too much time watching the next episode of Taken2 (the #PrimeVideo series), in case it was less worse than the previous one. They’re all awful, don’t do this at home, people.
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Mallen 181
(@Mallen1811) reported
@Jenksno1 @netflix @PrimeVideo Could The Other Side of the Wind on Netflix work? It’s a movie from the 1970’s about a washed up and self destructive filmmaker. Just FYI: It is very “R” rated though!
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Digital Hatter
(@DigitalHatter) reported
@PrimeVideo i cant believe you cant reinstate my account! Updated payment info, im told all is well. I was on sprint, now im not. It cant be that hard to take my damn money! But apparently it is because i was literally told @amazon cant help me! WTF
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Idyllic Tales
(@IdyllicTales) reported
@SikeManci @hyperguyver2 @PrimeVideo TLoVM feels like modern people thrown into a fantasy world. That works in a D&D stream, but it doesn’t work as well in a cartoon where the story isn’t a game being played in a studio. Media have different expectations. Maybe Critical Role doesn’t meet cartoon expectations.
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mike mcsharry
(@mikemcsharry) reported
@suebecks I'd say make sure it works okay for colour blind folks. eg - if you have @PrimeVideo the selection on the a-z yellow or white is terrible. Also, what is poorest quality mobile that students will have - does it work on that?
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Vattaram
(@reach_zi) reported
@americai @PrimeVideo Doing review's? So local body election no work ah
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Otis Cole
(@Cole8Otis) reported
@PrimeVideo Having trouble down loading the apt, I am a member, please help
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emmy the disappointment
(@emmyhateslife) reported
from
Flanders, New York
@amazon @PrimeVideo You should really fix some of your subtitles - the movie "Time Is Up" is horrific. As someone who needs subtitles to process the spoken words on screen it prevents me from watching shows. Please hire better captioners.