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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (30%)
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Buffering (24%)
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Crashing (22%)
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Sign in (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Playback Issues | |
| Slough |
Buffering | |
 Solvang |
Sign in | |
| Milwaukee |
Buffering | |
| Camby |
Crashing | |
 Oakville |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Biri
(@Biriani125) reported
@PrimeVideo is trash.. can't even load a hour our ep at 1080p on my 120mbps download speed. BBC iPlayer had this problem in like 2010, catch up Bezos...
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gina
(@gLinDaThe_Good) reported
@HannaOnPrime @PrimeVideo It was so good. My heart is broken though💔💔 I can’t believe THIS is the end of that show😭
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nah.
(@CupcakeCarlynn) reported
@PrimeVideo Hello .. the single episodes of the wheel of time isn’t going to work.
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Hoogineer
(@Hoogineer) reported
@PrimeVideo Can you guys publish a better app on the Microsoft Store? I don't know how many users stream online video on Windows or X-Box, but I was really unimpressed with video quality of WoT on my X-Box One compared to a Google Chromecast on the same TV.
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Naresh Madas
(@imnaresh_m) reported
Why @PrimeVideo search sucks!! Google search of title prime finds correct results than their own search! Its not onetime issues, witnessed it multiple times over the year!
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BillyPilgrimX2
(@X2Pilgrim) reported
Absolutely the worst customer service @PrimeVideo the simplest question turns into a 15 min cluster. If you guys had any ethics in your business I wouldn’t have to triple check before making a purchase. Hopefully one day the government will dismantle Amazon for the
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Chris
(@chrisb99_uk) reported
@PrimeVideo what the heck have you done to the interface? The awful Netflix preview thing and removed the fast forward in vision view where you could see the images while fast forwarding. 🤷🏼
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Marika Sboros - Journalist, editor, writer.
(@MarikaSboros) reported
@PrimeVideo We don't celebrate Thanksgiving in SA but I'm not Happy with you, @PrimeVideo! You are taking money off my credit card monthly and not providing the service! When I try to access, it tells me to register and pay for an account. Help! @Travelwrite1
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Ford_Corvette
(@ford_corvette) reported
@stopdeboosting @PrimeVideo Foundation is terrible. The names of characters and places are the same but that’s about it. Wheel of time was more enjoyable but I haven’t read the books.
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Spreadsy
(@SpreadExchge) reported
@minjares682 @PrimeVideo Rigney was very anti-woke. This is a gross misinterpretation of his work.
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Vivek Tailang
(@vivek_tailang) reported
@TheWheelOfTime @PrimeVideo This is the most disgusting anf worst i have ever seen. No values for human being. The most worst part that human present like animals. This deteriorate the values which humans follow from era to era. If this is fantasy then must say who thinks this story worst imagination.
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Jennifer
(@Jen_and_Onyx) reported
On rewatching #TheWheelOfTime (again), I have one beef with @rafejudkins and one with @PrimeVideo Rafe: why change Marin’s honeycakes to bread?? 😭 Prime: why is there no option to get the trivia to just pop up during the scene it goes with? Pls fix this.
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muıııo
(@muiiio) reported
Watching The Wheel of Time on @PrimeVideo and there are weird color aberrations, looks like compression artefacts. Anyone else having similar issues?
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Edward Douglas
(@EDouglasWW) reported
@showbiz411 @PrimeVideo One of these days I'll figure out the proper box to check so I can get Netflix DVDs only for the movies not already streaming instead of swag. Can never get it to work out.
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Average Joe
(@SH04RPY) reported
I can see Conte telling The tight Bald ****… mate you need £400 million to fix this ****!! Minimum! Get that on @PrimeVideo #spurs #Conte
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Rusty
(@RustyLuvsYee) reported
@PrimeVideo Crawled through one episode. It’s… awful. Cringy acting, bad writing, amateur cinematography. It just sucks.
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Pam 🌊😷💉😀💪
(@scrappywaffles) reported
@PrimeVideo He is an awful human.
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VAZHU VAZHA VIDU
(@selvaluvthala) reported
@PrimeVideo for Seetharaman Binoy Movie - no subtitle in smart TV and only in mobile it show - it’s an error pls fix
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Rich Seviora: A Series of Petty Events
(@RichSeviora) reported
@TheWheelOfTime @PrimeVideo what’s with the image quality? It seems like the bit rate is way too low.
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Misha
(@TVFilmNerd) reported
@mgmstudios @PrimeVideo @amazon #NoTimeToDie has been out for 2 months. How has the first hour subtitle/translation issue -still- not been fixed? #JamesBond
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Mohit Dahiya
(@Mohitt_Dahiya) reported
@PrimeVideo unable to stream UHD or FullHD content on Prime. Even though using 50Mbps internet. Pl do the needful help as I'm unable to fix it even after multiple updates and trying all settings.
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Ben Stuart
(@Ben_StuartG42) reported
@PrimeVideo This is a truly disappointing tv show. If Game of Thrones was Lord of the Rings Wheel of Time is Eragon Pathetic and low quality
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Rahul Wadhwani
(@WadhwaniRahul1) reported
@amazonIN despite the Prime membership it always shows song not available! So because of this I've to listen non subscribtion apps to listen music. I know it's glitch in @amazonmusic . So please fix it as soon as possible! @PrimeVideo
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lisa matthews
(@lisamattheonly) reported
@PrimeVideo This adaptation is the worst I've ever seen. I doubt the screenwriters actually read the first book in the series. Don't get me started on the atrocious casting and sets. I never expected Amazon to make such a mess out this. It's Ishtar level bad.
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gina
(@gLinDaThe_Good) reported
@HannaOnPrime @PrimeVideo It was so good. My heart is broken though💔💔 I can’t believe THIS is the end of that series😭
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Mary E. Lowd
(@Ryffnah) reported
@jfrcoates @netflix @PrimeVideo It’s frustrating because there’s so much good content happening in the furry genre, but by and large, the people who are willing to properly label their work as “furry” get completely ignored. Dogs in Space, though, is CLEARLY, UNEQUIVOCALLY furry.
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Vinod Yadav A
(@vinodyadavaras) reported
Why u guys are not promoting Kotigobba 3 movie in Amazon Prime. You are sure that Kotigobba 3 movie will release on 29th right then what is the issue @AmazonHelp @PrimeVideo
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Liekitis
(@liekitis) reported
@audible_com @PrimeVideo Any chance there’s a new recording of Book 1? One of the worst recordings in audiobook history.
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Almost Amazing
(@klixxit) reported
@caradep01346479 @PrimeVideo If you haven’t read the books and don’t know anything about the story AND you can deal with CW level production quality, then yeah. If you have a problem with any of those things, then I would skip.
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Andie Raven
(@andie_raven) reported
@PrimeVideo This has very little in common with the books other than the names of a few characters. The story is NOT Robert Jordan’s story. His wife and Sanderson may have signed off, but they defiled Jordan’s work of art and owe 58 million readers an apology.