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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (42%)
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Buffering (23%)
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Crashing (16%)
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Sign in (16%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
Playback Issues | |
 Bengaluru |
Playback Issues | |
 Portland |
Playback Issues | |
| Charlotte |
Buffering | |
| Chandigarh |
Playback Issues | |
 Nova Iguaçu |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Salman
(@salmanprince21) reported
Dear Amazon the reason behind deactivating membership is I'm quite upset with your new plans, already the mobile data plan has gone high & in between that you have also hiked the price of subscription & in that you have added add on for separate movie which is worst. @PrimeVideo
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TESLA LOVER
(@FutureTechLove) reported
@PrimeVideo @fleabag Did she get hit in the nose? Broken nose 👃🏿?
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Ham Sandwich, Esq 👊🏻👊🏼👊🏽👊🏾👊🏿 🥓 🐷⏳⚖️
(@ToANewFuture) reported
from
Berkeley, California
Hey, @PrimeVideo. I very much enjoy your programming, but I have a problem. If I watch an episode of a show that has trivia to view, I may not want to view it then so it won’t spoil the episode. But if I go back to that episode to view the trivia, I can’t. #Amazon #Xray #trivia
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Ardhendu Sarkar
(@itsardhendu) reported
@PrimeVideoIN @PrimeVideo @amazon Prime Video getting worst day by day first increase of price in india, Ok i'll ready to pay 1500 but now this. First It's restricted to HD for the high bandwidth really... don't you guys own AWS then upgrade the server man...
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Steve 🌊🇺🇸🏒⛷🏕🍻
(@Smitty1648) reported
@PrimeVideo What a special talent he was. Too bad he didn’t get the help he needed.
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OpineAtEm
(@OpineAtEm) reported
Both @netflix and @PrimeVideo should stop using Google's Widevine. Devices lose their Widevine L1 certification after updates sometimes, and it ruins video quality. Meanwhile, YouTube can still show higher quality video. Sounds like sabotage.
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Gene18
(@Genejr18) reported
@PrimeVideo Don't break my heart while I'm a work come on😞
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Papá
(@andresval) reported
@NFLonPrime @PrimeVideo So theyre charging to watch the worst night in football.?
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SquidInc_
(@SquidInc_Gaming) reported
@PrimeVideo nice woke *** soliloquy for no reason about "the white man" from the ******* Sheriff on #OuterRange An otherwise good show with unnecessary woke sprinkles to ruin the vibe. You ************* can't help yourselves can you?
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Léo 🇧🇷
(@laf6785) reported
@elonmusk Please buy @PrimeVideo and fix that newest Lord of The Rings whilst we have time!
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Kaleb
(@thatguykaleb) reported
@KerryWhite77 @askid120 @PrimeVideo The issue isn't the multiple cameras, but you can however improvise a line and then do a second take to refine it. That's probably what they meant and how it happened.
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Jake
(@Jake99_2000) reported
@Vamos_Rafa2022 @PrimeVideo it so god damn stupid I got it in The Horror pack i subscribed to they send you 4 movies a month and that was one of them it was terrible
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Itachi Uchiha
(@Sharinganuser6) reported
@mastur_nate @LOTRonPrime @PrimeVideo Nobody would have minded that Rand was Rand, and that everybody else was the same culture. White, Indian, Black, Latino etc.. Thats the issue with elves here, you cannot have one black elf just for the sake. But they should develop a black elf culture and use them.
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Arnab Roy is Querying 🇨🇦
(@TheMilkywayguy) reported
@PrimeVideo Why is Goliath S4 suddenly gone from Prime? It was there till last night but suddenly it's gone. Can you please look into the issue @PrimeVideo ?
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Mónica
(@pati_317) reported
The fact that @PrimeVideo won’t let me watch Shrek in Spanish is truly the worst thing to happen today. Pin pon > the muffin man
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“Dog” Dolores’ Dog
(@downhenryv) reported
Why is the final episode of #RHNJ not on @PrimeVideo yet??? Help
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Flor369
(@DarkBeauty369) reported
@PrimeVideo Hellier is the worst entertainment series ever been released to the public. People all over are relating it to goblins, and the director NEWKIRK literally is calling them all insane people who suffer from mental issues do to their assumption on the subject. #HELLIER
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DasGav 🇦🇺♏♀️⚪🟣⚫♂️
(@DasGav) reported
@KarlUrban Please work @netflix or @PrimeVideo to make #Dredd2 happen!! I need more!
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Your OG 🐩
(@LRNROSE) reported
though “i know what you did last summer” was one of the worst things ive ever watched it was still entertaining and good. annoyed it got cancelled @PrimeVideo 🤬
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Steven 🔴⚪️
(@StevenLobel10) reported
@EgoCityGaming @PrimeVideo Same but seems like only a few of us have this problem
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Divyansh Dadhich
(@Divyansh1999) reported
@PrimeVideoIN @PrimeVideo what the hell is wrong with you. Dune movie sound is so low. I can't listen to any dialogues all the background music is so loud and clear and dialogues are so low and not even clear. Why you don't fix this you have ruined my experience.
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Ms. Via Caring 🌻
(@MsViaCaring) reported
@PrimeVideo Please let’s everyone check on our friends and family constantly and if anyone shows any signs at all, of depression, drug or alcohol problems, wanting to be alone, can we try to help? I still cannot ever fathom how this man did not get help and it makes me so sad but determined
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مَسود
(@Amirmasood_jf77) reported
@PrimeVideo Thats the problem with this movie ! :/ it’s like 80% of movie was improvising :/ specially with 3 spiders -_-
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Jake
(@Jake99_2000) reported
@Vamos_Rafa2022 @PrimeVideo I have this one on DVD it is terrible
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Rachel Vroom
(@Autisticsinger) reported
@PrimeVideo My mom she taught me how to be independent strong vital as a young woman make my own money don't depend upon any man to hep me do nothing I want something done I'll do my self don't need a man to help me do nothing
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Amar Chaudhari
(@amarchaudhari15) reported
It's more than one week Young Sheldon's episode number 19 has been released. But Amazon Prime Videos still didn't updated the episode for Indian viewers. Worst OTT platform. They should learn from hotstar. @PrimeVideoIN @PrimeVideo
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Lauren
(@Laurena37) reported
@PrimeVideo Mum’s account has been hacked and she’s watching live as someone is ordering multiple rentals on her account. Anyone can help? The online form has told her nobody is doing anything suspect… not the case!
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Robert Larocco
(@Rob_larocco) reported
from
Louisville, Kentucky
@PrimeVideo Definitely not you. I stopped supporting Prime when you all fail to fix the xbox controller from turning off while using your app on Xbox. Smh no its not a setting. Prime is the only app that does it.
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Arnab Roy is Querying 🇨🇦
(@TheMilkywayguy) reported
@PrimeVideo Goliath S4 seems to be suddenly gone from prime..it was there till last night but today it's no longer there which is super weird! can you pls look into the issue? @PrimeVideo
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Anthony Ciconte
(@SuaveLightSk) reported
@Red_Hood1389382 @PrimeVideo this movie was terrible