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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Playback Issues (36%)
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Buffering (27%)
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Crashing (17%)
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Sign in (16%)
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Video Quality (4%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Buffering | |
 Maracanaú |
Buffering | |
 Bolton |
Playback Issues | |
 Paris |
Video Quality | |
| Edinburgh |
Buffering | |
| Oxford |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Giro Mosca
(@GiroMosca) reported
@AdeleSellsNJ @PrimeVideo I’m getting it on and off. Very briefly but still annoying. I’m watching on my desktop because I have the larger screen. It must be them. I’ve never had this issue on the games that were on before.
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James Despo
(@jdespo08) reported
@Yankees Doesn’t work on the app @PrimeVideo
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WoljaIlpapa
(@WoljaIlpapa) reported
Ah @PrimeVideo I tried to provide feedback but you've really made it impossible. You app is the worst App I've seen with the exception of Paramount +. No continuing playing, watch list continually resorts. And you give me ads when I'm paying you. #vomitous
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Smokey Jones
(@SmokeyJonesCT) reported
@PrimeVideo Yankees rays game is extremely glitchy. Constant stop and go with screen glitches. It's not my tv or connection. It's Prime. If youre going to make me use prime to watch the Yankees, can you make sure it works? Fix it now. Thanks
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Joel 🇨🇦👨👧👧
(@JoelCraig1) reported
Ok seriously @PrimeVideo, I really don’t care to see any more #kidsinthehall ads.. the show was perverse and terrible then, and I’d expect nothing better now.
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Shock 🗿
(@prnouncdsparxen) reported
@PrimeVideo @InvincibleHQ theyre a terrible concept anyway literally just crappy jpeg art that somehow goes for thousands and whoever buys it doesnt even actually own it its all just a bunch of stupid bs
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Mark Collins
(@Uggg) reported
@PrimeVideo Night Sky was AWFUL. 1 star out of 5. Amateurish, glacially slow, ham ****** writing. Would rank it with something you would see on Hallmark channel. 8 episodes, could have and should have been done in 3. Just. Awful.
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SallySue #RepBX ⚾️
(@Salvester001) reported
@duoet @PrimeVideo Did it help?
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Josh Gonzalez
(@jgonzalez123) reported
@DanAlanRourke Same here, and I live in NJ. Doesn’t make sense. @PrimeVideo fix this
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Adele Amato Tamburo
(@AdeleSellsNJ) reported
@GiroMosca @PrimeVideo Today no it’s a great picture and sound on the TV. I had contacted them earlier this morning telling her the problem.
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Adele Amato Tamburo
(@AdeleSellsNJ) reported
@GiroMosca @PrimeVideo Yes Giro me too no issues today. I know it was their technical issue last time.
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Erin Olsen
(@olsenerinj) reported
Hey @PrimeVideo in case you haven't prioritized it, you've got until June 14th, when @SoundersFC play the Whitecaps, to fix your geo-restrictions on the broadcast that is supposed to be accessible to subscribers everywhere in Washington State but can't be viewed in Clark County.
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Narrow Path
(@sp0r412) reported
@PrimeVideo I can't tell if your videos are 4k or not. How do I know which ones are and how to play them in their highest quality?
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Alicia Ribas
(@zumbabunny) reported
@PrimeVideo @yankees. Yankee live stream is terrible. It just stops. Please mlb get rid of them. #Yankees #amazonprime
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OwenGrady31
(@OwenGrady31) reported
@YESNetwork @Yankees games on @PrimeVideo are absolutely terrible. Very glitchy and a pain in the *** to watch
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Hakam Jangid 🇮🇳
(@hakam_jangid) reported
How people watch movie like heropanti 2. I salute their patience. Worst movie I seen in my life. @Bollyhungama @PrimeVideo
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Carlos
(@carlos921A) reported
@PrimeVideo Acts 20:24 But my life is worth nothing to me unless I use it for finishing the work assigned me by the Lord Jesus—the work of telling others the Good News about the wonderful grace of God
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Michael
(@mjgoodwin_2) reported
@PrimeVideo thanks for a horrible stream on the Yankees game. Choppy sound, and even worse buffering. I can’t believe YES made this deal, terrible all around.
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fénix's here to take their medicine 🍂
(@daffodilrry_) reported
i have 99 problems and @PrimeVideo releasing the My Policeman trailer would fix 1.000 of them
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Brian Harniman
(@bharniman) reported
And @PrimeVideo I have the same issue with watching the game this Friday.
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dino8352
(@dino8352) reported
@PrimeVideo I think Simmons' work in Counterpart was far better. Hell, I think Counterpart was a much better show in every way.
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Adele Amato Tamburo
(@AdeleSellsNJ) reported
@cosmo27182265 @PrimeVideo I think it was a technical issue they had and corrected it from so many complaints. I contacted them this morning as well.
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chris owens
(@chriso627) reported
@PrimeVideo I LIVE IN NEW JERSEY AND GET @YESNETWORK ON MY BASIC CABLE PACKAGE! WHYYYY CAN I NOT WATCH THE @Yankees GAME ON PRIME? FIX THIS!!!
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Kev
(@CardsKevin) reported
@PrimeVideo is the worst. I already know the inning ended a good minute before we saw it on video
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Hensen
(@Hen_Sol0) reported
FIX THE ******* SOUND OF THE YANKEE GAME @PrimeVideo
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Melanie (Damore) Ohlbrecht
(@Melanie79089717) reported
@fabbalusmartin @PrimeVideo You're so lucky. As a woman with a broken back, a severe/rare autoimmune disease& an inoperable brain tumor I basically have NO life and appreciate ALL the good movie reviews i can get!
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Kaylah
(@duoet) reported
@Salvester001 @PrimeVideo Yes and it’s driving me nuts. I’m not sure if I should restart my fire stick to see if that’ll help it
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Matias Lopez
(@Matias17ronaldo) reported
@Qfresh5 @PrimeVideo @G5money I have an issue that has happened to My sis and friends the game is not starting
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Ankur Sarma🇮🇳
(@ankursarma4787) reported
@PrimeVideo After taking the 1 year of prime membership still if we need to pay the rent of any movies this is a big issue hope you need to work on that .
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Craig C 🌊🇺🇲🤝🇺🇦
(@CraigCholar) reported
@PrimeVideo Some shows I can half-watch while doing other things. I tried doing that with episode one of Night Sky, but it didn't work for me. I guess I'll rewatch without distractions. The pace is glacially slow, and I still don't know what is really going on.