Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (33%)
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Crashing (26%)
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Playback Issues (21%)
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Sign in (20%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cedar City |
Playback Issues | |
| Seattle |
Buffering | |
| Brooklyn |
Buffering | |
 Chelmsford |
Playback Issues | |
| Chelmsford |
Buffering | |
| Orlando |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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OwenGrady31
(@OwenGrady31) reported
@YESNetwork @Yankees games on @PrimeVideo are absolutely terrible. Very glitchy and a pain in the *** to watch
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Carlos
(@carlos921A) reported
@PrimeVideo Acts 20:24 But my life is worth nothing to me unless I use it for finishing the work assigned me by the Lord Jesus—the work of telling others the Good News about the wonderful grace of God
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bianka∞
(@biankaaxodg) reported
@PrimeVideo why am I paying for a subscription to watch a show and half the episodes don’t work?? So dumb
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fénix's here to take their medicine 🍂
(@daffodilrry_) reported
i have 99 problems and @PrimeVideo releasing the My Policeman trailer would fix 1.000 of them
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Marcy
(@eyz35) reported
@PrimeVideo @TheBoysTV Your phones are NOT working. There is no ringing. Tried the other number for Echo and music no ringing either. Are y’all down????????
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𝕴𝖘𝖆 𝕿𝖍𝖔𝖚𝖌𝖆𝖒 - UAMF
(@asgardian200789) reported
@PrimeVideo & @netflix should give the option of allowing the viewers to choose the video quality.
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Sarah J. Crist
(@ubiquitousurn) reported
@primevideo Please assist. My prime video app on my Roku device isn't allowing me to access my profile. There is no internet connection issue.
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whitneyalways⚓️
(@whitneyalways) reported
Amazon prime video need to fix it & get it together goodness! Charging to watch old movies @PrimeVideo Corrina Corrina 1994 why do you insist on charging customers to watch old movies. Customers are paying good money to be an Amazon prime account holder . @PrimeVideo
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Döner_Kebab
(@DnerKebab5) reported
@PrimeVideo terrible trailer
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Yash Wani
(@yashwani09) reported
@PrimeVideoIN is primevideo down? Anyone getting "Cannot play render error"??
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Adele Amato Tamburo
(@AdeleSellsNJ) reported
@stickman731 @PrimeVideo @yanksgirl04 I watched the first one with no problem.
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Adele Amato Tamburo
(@AdeleSellsNJ) reported
@GiroMosca @PrimeVideo Yes Giro me too no issues today. I know it was their technical issue last time.
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Dhan
(@dhanesshM) reported
Release Season 3!!! I need my John Krasinki fix in @jackryanamazon @PrimeVideo
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James Despo
(@jdespo08) reported
@Yankees Doesn’t work on the app @PrimeVideo
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Wheeeee!
(@MrsChibs) reported
@Fernand1Barbara @PrimeVideo Not working for me either. Tried on my TV and my iPhone.
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umm
(@gefiltefishee) reported
Is @PrimeVideo offline? Suddenly keep getting a connection error on Samsung tv. All other services are working fine (Netflix, Hulu, etc). Already checked connection and power cycled TV. Everything's fine except prime video. @DownDetectorUS indicates major outages across US.
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MonkeSle
(@MonkeSle) reported
@thegameawards @PrimeVideo This **** better not be like how they did Halo Kratos better not be besties with Zeus on some **** *** "gold" timeline or whatever franchises say these days to justify an awful release.
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Tom Kosensky
(@mryclept) reported
@yanksgirl04 @AdeleSellsNJ @PrimeVideo I don’t get this as I am having no issues getting the games here :). Odd.
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Barbara Fernandez 🇺🇦
(@Fernand1Barbara) reported
@PrimeVideo WTH is Amazon Prime video not working tonight?!
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Narrow Path
(@sp0r412) reported
@PrimeVideo I can't tell if your videos are 4k or not. How do I know which ones are and how to play them in their highest quality?
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Martin Weber
(@martinweber) reported
What is it with @netflix horrible audio quality? Wanted to watch Pacific Rim but the audio was unbearably bad. Switched to @PrimeVideo and not only audio but also image quality was significantly better. Happens often.
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umm
(@gefiltefishee) reported
@AmazonHelp is @PrimeVideo offline? Suddenly keep getting a connection error on Samsung tv. All other services are working fine (Netflix, Hulu, etc). Already checked connection and power cycled TV. Everything's fine except prime video. Account is active and in good standing too.
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Shock 🗿
(@prnouncdsparxen) reported
@PrimeVideo @InvincibleHQ theyre a terrible concept anyway literally just crappy jpeg art that somehow goes for thousands and whoever buys it doesnt even actually own it its all just a bunch of stupid bs
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Adele Amato Tamburo
(@AdeleSellsNJ) reported
@GiroMosca @PrimeVideo Today no it’s a great picture and sound on the TV. I had contacted them earlier this morning telling her the problem.
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Erin Olsen
(@olsenerinj) reported
Hey @PrimeVideo in case you haven't prioritized it, you've got until June 14th, when @SoundersFC play the Whitecaps, to fix your geo-restrictions on the broadcast that is supposed to be accessible to subscribers everywhere in Washington State but can't be viewed in Clark County.
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ULTRA MAGA EXTREME DEPLORABLE
(@KittieBang) reported
@LukeDagnese @PrimeVideo It is not the best. Close to the worst woke fest one can watch. Amazon is picking up the Netflix slack apparently.
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Hakam Jangid 🇮🇳
(@hakam_jangid) reported
How people watch movie like heropanti 2. I salute their patience. Worst movie I seen in my life. @Bollyhungama @PrimeVideo
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Melanie (Damore) Ohlbrecht
(@Melanie79089717) reported
@fabbalusmartin @PrimeVideo You're so lucky. As a woman with a broken back, a severe/rare autoimmune disease& an inoperable brain tumor I basically have NO life and appreciate ALL the good movie reviews i can get!
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JHo
(@JHo09541231) reported
@_jvm2222jtk @PrimeVideo It has the single worst screenplay I've seen yet from any of Amazon's frequent bottom-feeders.
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aqeel
(@aqeel05330626) reported
@facebookapp @lizzo @PrimeVideo Hi, Facebook is not releasing my payment after sending me invoice. What to do? Can you help me out. It’s been more than 6 months. I tried contacting customer support but no satisfactory response. Please help me out. #facebookscam