Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (35%)
-
Playback Issues (23%)
-
Sign in (23%)
-
Crashing (18%)
-
Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rock Hill |
Playback Issues | |
| Wyckoff |
Buffering | |
| Akron |
Playback Issues | |
| Hempstead |
Video Quality | |
 Southend-on-Sea |
Sign in | |
| Witney |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
عباس آقا
(@SirAbbasAgha) reported
Those who want to watch #قهرمان , if you have amazon prime you can watch it with good quality, do not watch it on @IranproudTW platform, if they decide to publish it it is illegal and please report them. They have been on the lead of cultural theft. @PrimeVideo #a_hero
-
Deepak
(@Callmedeepu) reported
Amazon prime has to be the most annoying and non-user friendly service out there. Watchlist/episodes don’t sync between devices, can’t click next episode without going back and STUPID TRAILERS before every episode I play. Fix your **** @PrimeVideo
-
Mama Nichols 🌎
(@DawgMother) reported
I'm rewatching ER from the beginning on @hulu, where it's included, instead of @PrimeVideo for $19.99 per season, duh! Michael Crighton did an excellent job right out of the gate with a young pool of actors. Back then an ER visit was $180, but most of the problems are the same.
-
Miha T. 🐲RDC6 🦌FFT3 #SaveHannibal! 🌈🍖
(@MihaTrochael) reported
@PrimeVideo Hannibal season 4. Not that I don't want to... I'm simply not allowed. No one is. Yet it surely is a classic, after about 8 years of people talking about it endlessly, right? You gotta help us out here, be the hero of this story 👀
-
127.0.0.1
(@earthratic) reported
@Madhumathi_Inks @PrimeVideo If it's okay, pls DM a screenshot of error, I could check the error out. It's bizarre because it's working across Jio/ACT networks, TV, iOS & Android.
-
GODYA
(@godya6666) reported
@Onlyhere2tweet @PrimeVideo What?? They’d better work this out before the really juicy episodes start airing!
-
ami lawrence
(@amilawrence17) reported
@PrimeVideo unable to access any film or series - keeps coming up blurred, green screen etc. All other apps on my tv are working fine. Can you help me please?
-
New year, who dis?!
(@PhresherThanYou) reported
4-the episode that is available to on @PrimeVideo is the after party. Now why can/would I watch that but I can’t watch the actual episode? This is ridiculous when I’m a-paying for prime membership and b-purchased the whole season. Fix this!
-
Dwight Johnson
(@dwightdjohnson) reported
@405_Taylor_Av @PrimeVideo No Mary Tyler Moore? Fix that. Weekend is coming up. Who can turn the world on with a smile….
-
New year, who dis?!
(@PhresherThanYou) reported
So annoyed that I can’t watch last night’s episode of @MAFSLifetime on @PrimeVideo. @AmazonHelp please fix this ASAP. Yes, I’ve already reached out support and they can’t tell me when this will be resolved. Fix it, or give me my money back.
-
🌹Amy Guskin
(@amyguskin) reported
How does @PrimeVideo decide what's available in my country, and what isn't? I can't believe it's a licensing issue for something as old as "How to Get Ahead in Advertising".
-
Capt. Tony
(@Nosynewsy0) reported
@BusinessInsider @PrimeVideo @Dennismayson9 has been great to me and I’m with his work for a start I deposited $10,000 and after a week got $99,900 return his accuracy and reliability can’t be compromised
-
Lizten to My Biz
(@LiztenB) reported
@fantasticalicef @theemarkmiller @PrimeVideo “There’s a horrible problem that I’ve noticed is clearly an issue. But I’ve decided to give up and accept it, so you should too or I’ll insult you.”
-
ప్రవాసాంధ్రుడు 🇮🇳
(@itspavankumar99) reported
@PrimeVideoIN unable to login to account. And customer care not supporting @PrimeVideo
-
Blitz🐸 (COMMS OPEN)
(@blitzdafur) reported
@coreymorell @ZeusHamilton_ @PrimeVideo The guy doing the voice was just awful He was trying way to hard to be adam *******
-
Neko
(@Nekobaghira) reported
@PrimeVideo I dislike sitcoms and laugh tracks added to them when the show never had it to begin with. Laugh tracks are awful and ruin every show. Either people get the joke or they don't. IMO.
-
Julie Solan
(@JulieSolan2) reported
@PrimeVideo how do I contact you online? The email function is greyed out and the chat function keeps bringing me to a new tab with suggestions of what my issue might be. I need to speak with someone!
-
Preiss Buckner
(@BucknerPreiss) reported
@di_burrowes73 @PrimeVideo Saw this movie in summer at a theater with no air conditioning. Made a terrible mess of my clothes with a box of melty Junior Mints.
-
Salman Dharani
(@DharaniSalman) reported
Team Amazon, I am extremely disappointed and sad with your customer service. No help since last 14 days and still counting. Not even single person tried to contact me. My account is locked and I don't know why? services @amazon @PrimeVideo @JeffBezos
-
adayinthelife
(@GoldnChild) reported
@donchep @PrimeVideo Had you kept reading it lol. "The term "classic" is in fact often generalized to refer to any work of a certain age (20 years), regardless of whether it is any good."
-
Nikhil Phadke
(@PhaNi_sa_koi) reported
@PrimeVideo you have deducted the charges from our card and still my membership shows we have to pay. There is no customer service line where we can reach you. Chats are not working, your 800 number is continuously asking to select language. Pls call
-
that one guy
(@SomeBeardedNerd) reported
@DWRshow @RyanEversley went to watch DWR on @PrimeVideo and it’s saying not available in my location. Do you know of any issues or did they pull it?
-
Ashutosh Patil
(@ashutoshpatil01) reported
@pratyasharath I think pricing is the main issue. 3000 netflix vs 1500 (amazon prime,amazon music,primevideo) vs 1500 hotstar(ott content+cricket). prime+hotstar is way more better deal than netflix.
-
adayinthelife
(@GoldnChild) reported
@StillUnsocial @donchep @PrimeVideo I wouldn't even waste your time responding to him. He took and only quoted the part that fit his narrative and left the part explaining age. "The term "classic" is in fact often generalized to refer to any work of a certain age (20 years), regardless of whether it is any good."
-
Phenomenal ****, Phenomenally
(@UhOhJaye) reported
I ****** up and signed up for @hulu through @PrimeVideo and now that I have a new fire stick I realize I never got any Hulu login. My prime email addy doesn’t work, nothing. There’s also no help selections on either site that assist with this.
-
Korra Io
(@IoKorra) reported
Am I the only one who finds it incredibly stupid @PrimeVideo didn't renew their contract to keep @ExpanseOnPrime going? It's a solvable issue. Unless someone else outdoes Amazon and picks it up for a miniseries or two-part film epic; I prefer the latter. #SaveTheExpanse
-
RhondaDodson
(@Rhond_Dodson) reported
@madimonroe @PrimeVideo Who will help me with advice?
-
BIDISHA BETAL JANA
(@bidishabetal) reported
from
Hyderabad, Telangana
Hi tweeples... Plz help me out ... What to watch in @PrimeVideo #AmazonPrimeVideo ????
-
🚀 BretsTypeWriter 📚
(@BretsTypeWriter) reported
@PrimeVideo The Worst Person In The World. (that's the title) 🎭✨
-
ALM, So Wear A Mask 😷
(@UptownGrl78) reported
HOW can you end #TheExpanse with only SIX episodes @PrimeVideo ?!? And an entire storyline unfinished!! I thought you would at least continue the series with a new cast, which was sad enough to imagine, but finding out you’re ending it entirely has broken me 💔😭😭😭