Amazon Prime Video

Is Amazon Prime Video down?

Some problems detected

Users are reporting problems related to: buffering, sign in and playback issues.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 10/25/2025 02:40

October 25: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Buffering (31%)

    Buffering (31%)

  2. Sign in (28%)

    Sign in (28%)

  3. Playback Issues (24%)

    Playback Issues (24%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHouma Playback Issues
United StatesYucaipa Playback Issues
United StatesHillsboro Sign in
United StatesChicago Sign in
United StatesLos Angeles Sign in
United StatesLake Zurich Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • 172B33 172B (@172B33) reported

    @lsr1988 @PrimeVideo @premierleague United game is the same, usual response. Terrible.

  • Americanwinn 🎄Reality Check 🪬 (@Americanwinn) reported

    @PrimeVideo S 3 is not working well enough to finish. Yea

  • OrlandoRain1 Chris Rainone (@OrlandoRain1) reported

    @PrimeVideo your service is shambolic. Advertise like mad and you cant lewp up with the demand.. second rate. I never have problems with appletv. They spent the money to ensure bandwidth and server availability. I try to watch jack ryan and it buffeds ever 10-15 minutes. Shitserv

  • mark_baxy Mark Baxendale (@mark_baxy) reported

    @bigphil321 @markmcgrath75 @PrimeVideo I have BT internet and have it hard wired rather than wireless. You can’t record on it like sky Q but you can get any programme on catch up using the voice activation. Maybe leave it another 6 months but I have had no issues with mine.

  • sleepyeunwoo jenny🧸🍓 (@sleepyeunwoo) reported

    I didn’t even think about the fact that Island might not be available in the US???? Ummm???? @PrimeVideo HELP

  • TabrizArian Arian ⚡️| FC Barcelona (@TabrizArian) reported

    @ReshadRahman_ @PrimeVideo Xavi doesn’t get it. It doesn’t matter how much potential or crazy abilities Dembele has in theory. All this hypothetical talent is useless as Dembele misses something important that Mbappe has: Football IQ. His decision making under pressure is among the worst I‘ve ever seen.

  • RedHood1985 RedHood #ZackSnydersJusticeLeague (@RedHood1985) reported

    @PrimeVideo sure would be nice if y’all bout DC Studios and take it away from James Gunn and work with @ZackSnyder :)

  • Maxelaar Max Everson (@Maxelaar) reported

    I get better picture quality on my dodgy link than on @PrimeVideo looool

  • therealJeffWein JEFFREY WEIN (@therealJeffWein) reported

    @PrimeVideo ooooooooh mission accepted small technicality cant actually afford prime at the moment cause im between jobs and waiting on my disability to get processed but if we can work something out let me know lol uhhh i think ive already expired my free 30 tho

  • mark_baxy Mark Baxendale (@mark_baxy) reported

    @markmcgrath75 @bigphil321 @PrimeVideo Mines been decent to be fair. Not has an issue with it.

  • Ayush05191845 Ayush (@Ayush05191845) reported

    @Atlas31828896 @ReshadRahman_ @PrimeVideo This is our biggest problem. Also this guy is praising Arteta , who was given 3 years to learn at the job , while dissing Xavi. Xavi has shown more in one year than Arteta did in his first 2.5 years.

  • BlaugranaFor calm (@BlaugranaFor) reported

    @ReshadRahman_ @PrimeVideo Worst #10 of barca In ages

  • LolaXAlways Lola Always (@LolaXAlways) reported

    @PrimeVideo @TheDramaClubPV The Nanny film reminded me so much of an old b/w movie I saw on TCM called [Black Girl] . About a woman from Senegal, who goes to France to work for a couple. #nannymovie #nannythemovie #NannyFilm

  • NSidlabehlezi Ayikhale (@NSidlabehlezi) reported

    @ReshadRahman_ @PrimeVideo Worst 10

  • NT78stonewobble NT78stonewobble (@NT78stonewobble) reported

    @carlls14 @ginamartinuk @PrimeVideo Can't you use that subscription fee to get some therapy for that mental handicap of being humor blind, instead of making it everyone else's problem?

  • autumnleaves9 Crizzy (@autumnleaves9) reported

    @enjoyGLOBE hello Globe been trying to ask assistance about subscribing to primevideo and the link to subscribe for 149 a month from the email sent to me does not work and your msgr help line could not help. Help!!!!

  • JamesL25 James (@JamesL25) reported

    Constantly reporting our errors, but neglecting our decent saves and play all game. Why? @Primevideo #mnunfo #championandshearer

  • mark_baxy Mark Baxendale (@mark_baxy) reported

    @bigphil321 @markmcgrath75 @PrimeVideo I’ve got sky glass. I ordered it and then read all the terrible reviews. We are about 3 months in now and it’s been great. It’s seems to be improving all the time and they add new things regularly

  • journal_ak Ak Journal (@journal_ak) reported

    What the hell cannot get through a Amazon customer care agent ! Trying from 48 hours are we so robotic that an IVR gotta solve humane problems Shame ! @amazonIN @PrimeVideo @AmazonHelp

  • NoMoGods NoMoGods (@NoMoGods) reported

    @PrimeVideo @JackRyanPV @johnkrasinski The man has the face of a great supporting actor. As a lead actor? No. Sorry. I watch the show and can't help thinking "No." with every episode.

  • MnM_Rayne Rayne (@MnM_Rayne) reported

    @jckjcksw @PrimeVideo Did it get better in season 2 cause season 1 was awful

  • RathcooleRed John (@RathcooleRed) reported

    @bigphil321 @PrimeVideo Through the Virgin network if that means a different in quality

  • Dhamo34 Fan Boy of Vijay ❤🔥 (@Dhamo34) reported

    Guys i want to know.. if we buy @PrimeVideo how many user can use in the same login ? #Varisu #VarisuAudioLaunch

  • hellyarrj Ricky Hellyar (@hellyarrj) reported

    @PrimeVideo is a backwards way of watching sport. Glitchy and poor quality! We’ve gone backwards! In the 1980’s @bbc and whatever version of @itv you had were reliable & quality. Sports coverage is diving!

  • MattyPNFFC Matty⚽️ (@MattyPNFFC) reported

    I’m just glad the picture on @PrimeVideo has been bloody awful tonight so I haven’t had to watch this in HD. #nffc

  • andyfcum Andy Barker (@andyfcum) reported

    @PrimeVideo Can we have a mute button for Shearer? He's the worst co-commentator ever.

  • barcaaaclpacked #XAVI OUT XAVI IS A FRAUD XAVI ACL🤲 (@barcaaaclpacked) reported

    @Ayush05191845 @ReshadRahman_ @PrimeVideo Keep crying. If you accept mediocrity then it's not my problem

  • pop_kulture_kop kris.the.pop.kulture.kop (@pop_kulture_kop) reported

    @FactsRealTalk @EdenSteden22 @PrimeVideo I own and have read every issue of The Boys. I would've loved a 1-to-1 comic adaptation. Most of the characters were better in the comics. They made Soldier Boy a badass because they hired Jensen Ackles to play him. They weren't going to have Homelander banging Jensen Ackles.

  • Beltzaser Lazy Grizzly (@Beltzaser) reported

    @PrimeVideo Seriously, you guys needs to fix your web player. Netflix, Disney and Stan allows me to forward. Yours is the only one that freezes. Sometimes after an add I need to click a few seconds in else it won't play.

  • MesQueLaCabra Alan Smurthwaite (@MesQueLaCabra) reported

    @ReshadRahman_ @PrimeVideo Why people acting weird it's a manager trying to help a winger build confidence