Amazon Prime Video

Is Amazon Prime Video down?

Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

 No problems detected at Amazon Prime Video

Amazon Prime Video problems in the last 24 hours

Amazon Prime Video Outage Chart 11/24/2020 07:40

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 32.49% Buffering
  • Sign in 25.71% Sign in
  • Playback Issues 23.45% Playback Issues
  • Crashing 15.82% Crashing
  • Video Quality 2.54% Video Quality

Amazon Prime Video Outage Map

The most recent outage reports and issues originated from:
AustraliaSydney Buffering
GermanyWorms Buffering
MexicoCuernavaca Playback Issues
MexicoOaxaca Playback Issues
United StatesSaugus Buffering
United StatesSaint Paul Playback Issues

Amazon Prime Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • FEnobarbus Felix Enobarbus (@FEnobarbus) reported

    @PrimeVideo I- we need to fix humanity

  • comebackshane SHANE ROSS 🎞⚔🎞 (@comebackshane) reported

    @ChristianGlawe @PrimeVideo @amazon Yup! I noticed that too! Saw it there, wanted to see it again, but the quality was horrid. Skipped it.

  • AmyDearing3 Amy Dearing “This is a rebellion, I rebel” (@AmyDearing3) reported

    @PrimeVideo hey. Do you know that your recently updated app sucks on Samsung Blu-ray players? After 5 minutes it automatically switches to screen saver. It’s not just me this is happening to. Thought you might care to fix it.

  • JaidenNaik Jaiden Naik (@JaidenNaik) reported

    @PrimeVideo @TheBoysTV @Fresca work fresca into the plot please

  • Wade9Tx jinTX (@Wade9Tx) reported

    @dog_rates @PrimeVideo I tried & I sobbed. I lost my best friend on Labor Day. I miss her & this show didn’t help. 😭

  • peta PETA (@peta) reported

    @Kar98k_Ax50 @PrimeVideo PETA is working to get legislation passed that would prohibit unattended chaining. But until it’s illegal everywhere, our fieldworkers can still help dogs by swapping out their heavy chains with lightweight tethers, and making regular visits to monitor their wellbeing.

  • nigam0362 SHOBHIT NIGAM (@nigam0362) reported

    @PrimeVideoIN @PrimeVideo @amazon Worst prime support service one could provide.

  • nigam0362 SHOBHIT NIGAM (@nigam0362) reported

    @PrimeVideoIN @PrimeVideo @amazon Ref Case Id - 0518667443 Issue is not yet resolved from last 3 months. I get no updated from your team. And just now when I called for an update, I get to know that case is already closed. Whatever happened to we will update in 48 hours.

  • nigam0362 SHOBHIT NIGAM (@nigam0362) reported

    @PrimeVideoIN @PrimeVideo @amazon Ref Case Id - 0518667433 Issue is not yet resolved from last 3 months. I get no updated from your team. And just now when I called for an update, I get to know that case is already closed. Whatever happened to we will update in 48 hours.

  • RobertDaoust3 Dr. Robert Bourbon, PHD (@RobertDaoust3) reported

    @DonnyBoazFans @DonnyBoaz @PrimeVideo Why was he let go as chance and a terrible actor replaced him

  • reno30 William Morgan (@reno30) reported

    @PrimeVideo what’s the deal with the poor quality of the black-and-white episodes of The Andy Griffith Show? They are very grainy. They were pristine on Netflix when it aired there. They are fine on cable channels that air them but not on Amazon prime.

  • PrawfBainbridge Steve Bainbridge (@PrawfBainbridge) reported

    @PrimeVideo @BritBox_US I can't get any Britbox shows to play on the Safari 14.0 browser on my iMac running 10.15.17 despite being properly signed into Prime Video. It does work on Chrome. Any ideas?

  • tamilthimir Touissant L’overture (@tamilthimir) reported

    Gavin Hood’s ‘Eye in the Sky’ @PrimeVideo is an absolutely intense work worth the second watch. One of a kind script in which nobody was right and nobody was wrong. Dedicated to all those innocent civilian lives lost in mindless wars and just easily counted as Collateral Damage.

  • _ripleyaeryn ripleyaeryn (@_ripleyaeryn) reported

    @vinegardog1 @farscape @PrimeVideo I hope John would help her at the very last second, but it didn't happen.

  • Uday_9010 Uday (@Uday_9010) reported

    @MIUI_India When will you provide Widevine L1 support for @PrimeVideoIN app on #RedmiNote7Pro ?? I'm not getting HD support for streaming content in #PrimeVideo App. My device even Supports #WidevineL1 . Still @PrimeVideoIN is not working in HD resolution. Tried with Mobile data and WiFi.

  • BW92887702 BW (@BW92887702) reported

    @KCPilkington @dog_rates @PrimeVideo Sorry not into using dogs as gimmicks for game shows. I know there's a charitable slant to it but prefer a series that shows how dogs truly benefit society eg for therapy/sniffer/tracker/military/police/rescue work etc. There needs to be education on what dogs give to the world.

  • Wilde_Author Morgause (@Wilde_Author) reported

    @PrimeVideo @darkmaterials Why is last night’s episode not on Prime UK yet? Desperate for my HDM fix!

  • ChristofPierson ChristofPierson (@ChristofPierson) reported

    @PrimeVideo @ReginaKing Looks fascinating. Wish it wasn’t on Amazon exclusively. I don’t use Amazon if I can help it.

  • bolts55 M. David (@bolts55) reported

    @hulu_support ok so I guess I have 2 call the service lame or cuss or the like to get a response. Your service has been buffering all day and it’s not on my end. @netflix and @PrimeVideo don’t have the same issue so it’s u. wtf is going on there? We pay too much 4 half quality

  • DixieSixx Dixie Sixx (@DixieSixx) reported


  • schuyleresprit Schuyler Esprit (@schuyleresprit) reported

    I'm really mad everyone is enjoying #SmallAxe and I can't because I live... in the Caribbean. See nonsense smh. @PrimeVideo fix it, please.

  • denii_fo whatsername. (@denii_fo) reported

    watching a movie on @PrimeVideo and despite i’ve selected the best video quality, the quality is terrible. all pixelated and blurry. used to find better video quality on pirate streaming services 😒

  • attck_shak shakTtck (@attck_shak) reported

    @hbomax you are really charging me and I can’t sign in on any of my devices and you have taken my money 2 months already and now service and @PrimeVideo can’t seem to help me to fix it !!!

  • RobertT77910249 Robert Turner (@RobertT77910249) reported

    @BasketCase2112 @farscape @PrimeVideo mines only a cheap second hand carlsbro i had a 70s premier proper kit in cornwall it stayed there😩 i lived on a old airfield so noise was never a problem i'm amazed as to how good this electric kit sounds and how many different sounds it has .

  • Diamond_mom Diamond Mom (@Diamond_mom) reported

    @whatkilledmb So good we have watched it twice on some level I’m happy @PrimeVideo refused because it’s in my personal library and they didn’t get a dime sometimes when they work so hard to hide truth it finds it’s way out faster and more boldly

  • bloodylecter vic 🔪 (@bloodylecter) reported

    I want to see my dads work together again pls #SaveHannibal @netflix @hulu @PrimeVideo

  • mikem1969 mike michael (@mikem1969) reported

    @primevideosport @PrimeVideo good commentary. Terrible picture. Especially during Scotland v France. Very poor quality stream and nothing to do with my WiFi

  • SmoothyClifford Clifford Smoothy (@SmoothyClifford) reported

    The quality of the @PrimeVideo stream Scotland V’s France is pathetic. Leave sport alone Amazon if this is the best you can do!

  • JMS_SebolinUK Jean-Marie Salmacis (@JMS_SebolinUK) reported

    @richardmdixon @primevideouk @PrimeVideo The picture quality though is awful.

  • sanderslandscap Andrew Sanders (@sanderslandscap) reported

    Shocking quality of your products today, stream quality is crap and Internet is slow. My payment for these services however is not, sort it out @PrimeVideo @bt_uk

Amazon Prime Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
  • 1055
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  • 13
  • 2016
  • 2021
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  • 8020
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  • 9068
  • 9353
  • 99
  • mp1023