Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (24%)
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Crashing (23%)
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Playback Issues (21%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 York |
Sign in | |
 Guadalajara |
Buffering | |
 Cranbrook |
Video Quality | |
 Bengaluru |
Crashing | |
| Athens |
Playback Issues | |
| New Delhi |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Mori 🖤🤍
(@queenalicemori) reported
@PrimeVideo - "You are connected to the internet using a VPN. Please disable it." Me - "Ha! Whatever bro.." *clicks on show* *doesn't work* *clicks on any other show* *still doesn't work* Also me - "AMAZON IM SORRY PLS BB PLS VPN MEANS NOTHING TO ME ILL NEVER VPN AGAIN"
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XIX.I.XXXX🕊
(@SihleTumani) reported
@ZakaAseFlopo @PrimeVideo @netflix I will see next month. It might work for me
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AshleyFatto
(@fatto_ashley) reported
@facebookapp @lizzo @PrimeVideo Hello I have been disabled on my ashleyfatto Instagram account I believe it’s a mistake can you please help me. I was able to get into the account for a few seconds not really logged in but I saw what was the nail contacting information and I noticed that my email was changed
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Dante
(@MManez89) reported
@lizzo @PrimeVideo Excuse me for bothering you with this but i reach out to people in the hope to get the help, to get @OfficialKat the courage she needs to file for divorce out of a marriage in which she seems to be nothing but a commercial plattform,would you please help me?.
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🌊⛩Shinuki🔴🥋
(@shinuki22) reported
@CryptoKrista @PrimeVideo @007 The absolute worst James Bond.
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Anna
(@annasophiavo) reported
@facebookapp @lizzo @PrimeVideo Hi, my dad can't get through the Facebook Protect activation process because the verification code doesn't work. He keeps getting an "LS-*****" text instead of a six digit number. He obviously doesn't want to lose his account. What can we do?
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The Red Mage
(@DallasMacDouga2) reported
@Daenerystation2 @PrimeVideo What's your problem? Pig wearing human clothing.
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TAIYO Shaddy
(@ShaddyJ02) reported
@PrimeVideo why Tf my **** not working
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AshleyFatto
(@fatto_ashley) reported
@facebookapp @lizzo @PrimeVideo L I have been disabled on my ashleyfatto Instagram account I believe it’s a mistake can you please help me. I was able to get into the account for a few seconds not really logged in but I saw what was the nail contacting information and I noticed that my email was changed
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natalie j. 💙🇧🇼🇿🇦🇬🇧🇨🇦🇪🇺🇸🇪🌏
(@nataliej71) reported
@PrimeVideo please can you fix the horrendous sound quality on the Miami Open matches - making it unwatchable!
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AshleyFatto
(@fatto_ashley) reported
@facebookapp @lizzo @PrimeVideo Hell I have been disabled on my ashleyfatto Instagram account I believe it’s a mistake can you please help me. I was able to get into the account for a few seconds not really logged in but I saw what was the nail contacting information and I noticed that my email was changed
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Gozuh | Krysos
(@Gozxh) reported
Hey @PrimeVideo **** you and your hilariously trash adaptation of lotr, it would save you money to scrap it and start over and stay lore accurate bc I don’t know a single person that is in the slightest happy about what you’ve done to Tolkiens work! **** your woke ****
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**** Burglar
(@JNeverwrong) reported
@SweetLikeSorrel @PrimeVideo They are morbidly obese. They are living their worst lives. I can assure you I’m not the one that sounds dumb 🤡
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Peanut Butter
(@PeanutButterUWS) reported
Hey @PrimeVideo your new UI on your app on Apple TV Is so absolutely terrible that it should be in a museum. Why did you get rid of scrub functionality for some stuttering 10-second rewind crap. And is it so ******* hard to allow someone to sort their owned movies by genre?
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GAYLE AMIRA
(@Amirag148) reported
@decider @PrimeVideo It is unfortunate that this program portrays morbid obesity as entertaining (it is like watching a train wreck). This is a complete denial that obesity is a huge problem in America, contributing to heart disease, diabetes, joint problems, and numerous other health issues.
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Karan
(@karan_ibd21) reported
@facebookapp @lizzo @PrimeVideo Facebook Team Support, I have wrote you on my issue of not able to login from iPhone in FB app but your support team has not given any reply.
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Cassidy
(@_OnyxNightshade) reported
@TheCrim71732325 @Mrsx88 @PrimeVideo I know plenty of people who are very active and fat, myself included. I don't think fat is healthy, but I also think this continued stereotype of fat people being inactive is very annoying and even harmful in some ways. You could be skinny and still have that issue.
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Zavier Jack
(@Zavierjack) reported
@facebookapp @lizzo @PrimeVideo Dear facebook team, my facebook account was locked abruptly a few weeks ago, i can't upload my id to verify and unlock my account, i can't log in to facebook app, it keeps saying forgot password, i hope you can fix these Issues and bugs
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Heather Collins
(@Heather66753423) reported
How to solve a problem like @jackmilleraus ! Get to know the Australian close up in #MotoGPUnlimited, available now on #PrimeVideo!
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DweebNast-e
(@DweebnastE) reported
@PrimeVideo why is it you can offer tons of great movies to rent but you don't make those movies a part of the subscription offering? Your offered content is non-competitive garbage that no one wants and your UI across the board is a nightmare. Do you want some help? #Amazon
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Corey 🧟♂️
(@CoreyListon) reported
Apparently @PrimeVideo doesn’t want me to watch The Boys. Entire apps crashes on my Xbox refuses to work now, go to watch through the internet prime video wont play it, go on my phone refuses to load. But hey they’ll let me watch The Heat! I hate Amazon so much
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Chuck Griffiths
(@ChuckGriffiths) reported
@PrimeVideo After an hour of errors and seeing The Dogs of Amazon, I got through to support.
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Shelly Nelson
(@ShellyN35244396) reported
How to solve a problem like @jackmilleraus ! Get to know the Australian close up in #MotoGPUnlimited, available now on #PrimeVideo!
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HPS MECH ARENA
(@HpsArena) reported
@PrimeVideo my Amazon fire stick not working please solution purchase time only 10 months
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Adam Hickey
(@Blue_LouBoyle) reported
@barney87070820 @PrimeVideo And if this was second, what was first? Are you doing alright? If you need some help I’m here to talk
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kamil.r
(@kamilr117) reported
@facebookapp @lizzo @PrimeVideo I have been abused twice due to the inefficiency of Facebook. I mentioned earlier that I could not log in to my account due to the loss of the two-step code, but the Facebook team did not help me in the slightest. I have never seen a program with this poor support. .
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RussianHitlerTookYourHealthcare
(@letsblamerussia) reported
Just a coincidence that suddenly @PrimeVideo is using #BeingTheRicardos and “Lucy and Desi” to spend an awful lot of time pushing the “communism is evil” narrative (circa the Red Scare and Cuban Revolution) at this moment in time? Probably right?
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AshleyFatto
(@fatto_ashley) reported
@facebookapp @lizzo @PrimeVideo I I have been disabled on my ashleyfatto Instagram account I believe it’s a mistake can you please help me. I was able to get into the account for a few seconds not really logged in but I saw what was the nail contacting information and I noticed that my email was changed
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Plebe Guglielmo 🤌🏻
(@GuilleTheGooner) reported
@primevideosport @Arsenal Only in UK wowwwww @PrimeVideo fix your ******* platform? Only for the viewable pleasure of football fans elsewhere ?
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gabe
(@Gabew28) reported
I have tweeted this so many time but Prime video on Xbox has the worst UI ever. Ur a trillion dollar company get ur **** together @AmazonHelp @PrimeVideo @JeffBezos