Is Amazon Prime Video down?
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (29%)
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Sign in (27%)
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Playback Issues (23%)
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Crashing (17%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Buffering | |
| Spring Valley |
Buffering | |
| Wesley Chapel |
Playback Issues | |
| Nokomis |
Video Quality | |
| Phoenix |
Buffering | |
| Chicago |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Cheltenham Cinematic
(@CheltCinematic) reported
@RachelSalmon81 @primevideouk @PrimeVideo I hope it is in error, although no longer Amazon Exclusive but NBC? I have loved the show, & even the book the show is based around, will hope to “continue watching”, but not just yet.
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Mahima Kaul
(@misskaul) reported
I honestly can’t figure out how to add a new card for @PrimeVideo - I’ve loaded it for the general Amazon app. Help?!
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brendanloughrey
(@brendanloughrey) reported
@MarkyMarcelus @PrimeVideo When it came out, I spoke to my WWII survivor neighbor who stormed Normandy. I mentioned if he had seen the opening, as it was said to be incredibly realistic. He said he had no interest in reliving that day. Ever. But he said it was the most terrible, terrifying day of his life.
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D P
(@DEEPWOE) reported
@bmfstarz my stars app is not updating for the BMF series using @PrimeVideo is there a problem…..
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Elizabeth Billingsley (she/her/hers) 🇺🇸 ن
(@pianobeth1) reported
@ryanmauro @PrimeVideo I really don't think they are worried about a subscription to Amazon. Do you? I would say food, water, shelter, and safety are their only priorities. I bet they could care less about Amazon. If Amazon is donating to help refugees or donate aid, awesome!
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AirborneMuffins
(@AirborneMuffins) reported
@MatthewGeeSee @PrimeVideo If people didnt still think this way we'd have had the DC animatrd films in theatres and not the god awful live action we got instead.
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Ry-man McRobots 🤖🛸
(@robotface74) reported
@breaks_dj @PrimeVideo wtf is your problem? i made a comment that this show looks like alot of the other shows by making a semi sarcastic comment. i know anime exists but this show looks like all the other shows that are coming out now. did you create this show? are you a die hard fan of it?
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Don Life
(@SuperKamiGP) reported
@PrimeVideo Hey I was watching something on my Xbox and then video started having Negative Colors. I closed app and tried again and still having issues. And it's anything I watch on your service. My device has correct playback on YouTube & Netflix.
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Dill Garden-Wall
(@RunDillRun) reported
PrimeVideo keeps recommending "Pet Sematary" to me, and while I *love* horror movies, that book ****** me up something awful when I was about 15 and I don't think I can watch the movie.
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S
(@MefistofeleMohs) reported
@PrimeVideo yalls app is ***. Just rented a movie and it won't buffer for more than 30 seconds.
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Depressed Giants/Ben Simmons fan
(@SevenFig) reported
@HitYaWitaBOOM @longlegzkemz @PrimeVideo Yes listen to him it’s really bad here. (It’s not but I don’t want y’all to keep moving here traffic is terrible)
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Joseph Clarke
(@JosephC08959417) reported
@MarkyMarcelus @PrimeVideo A 12 year old was glorifying war on an epic level and expressed hope for a war. As he loved war movies I had no problem getting him to sit down for it initially. Perhaps I emotionally scared him but he was terrified and had me turn it off. It is terrifying.
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Sentate
(@Atelier_Sentate) reported
@PrimeVideo WHY CANT I WATCH SUSPIRIA 2018 IN THE UK ITS MY COMFORT FILM AND THE ONLY REASON I EVEN USE PRIME CAN U FIX THIS PLEASE ITS THE BEST FILM EVER THANKSSSSSSSSSSSSSSSSSSSSS
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tolerant baba
(@injectionjeevi) reported
@PrimeVideoIN @PrimeVideo please help me in how to unsuscirbe your service as I don't want to spend my money through you on watching these anti national people
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chnacat
(@chnacat) reported
@PrimeVideo why am i seeing german subtitles whilst watching your content? my language is set to english and subtitles are off. from what i gather whilst googling the issue, it is a common problem that you really need to fix.
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Mengasho #TeamDevona
(@Mengasho) reported
@PrimeVideo When do you stop joking about Belgium with Prime plz ? half catalogue is in flemmish only, even subtitles... can't we choose to see only choosing languages ? it's a real problem...
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Lara
(@ohlara007) reported
@PrimeVideo Who rates your movies ? Actually I don’t care who, but they have terrible taste. Arthur & Merlin sure as hell does NOT deserve anything more than 2 stars if that. #arthurmerlinmovie
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🚽 🤴
(@toiletkingcap) reported
@ADAMDEVINE @PrimeVideo still not working. Adam told me in a podcast that I just have to keep blasting away until the man responds. I just want to watch Season 3. The ads have normal sound. Come on
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Rajesh~DEV.💻
(@iamrajeshjena) reported
@PrimeVideoIN Compilation Errors on a Friday! Because, it’s worse & “ye thik (bhi) nehin hai”… 🙃 #FridayVibes #Coding-life #PrimeVideo you know.
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Thorn
(@Thornablo) reported
@nowscreamingpv @PrimeVideo Scream would’ve been more iconic if the sequels & spin off weren’t terrible
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Ry-man McRobots 🤖🛸
(@robotface74) reported
@breaks_dj @PrimeVideo ok thats where the problem lies. i didn’t mean to come off ****** to you. i shoulda have specified shows that are make in the US or the west. specifically i guess comedies cause those shows i keep seeing advertised. i said no **** cause to say “ i know that”
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Kunal Kaul
(@_kunalkaul_) reported
@misskaul @PrimeVideo try deleting the old card . log out log in again .. add the same card again or a new one .. that should work
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Mushtaq Ahmed
(@rohan_nerd) reported
Why is @PrimeVideoIN streaming quality so bad on Mobile app even when streaming quality is set as best. The prime website though looks good though. @PrimeVideo
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Have you seen our democracy☠💩🤦♂️
(@Sparky403) reported
from
San Francisco, California
@PrimeVideo wtf Amazon? My firestick just did a forced update complete with passwords having to log in etc. you must know Friday at 7;00 pm is about the worst time for this? Over 15 minutes and it still not working. Not happy
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Drew Skeyewalker
(@skeyewalker313) reported
@PrimeVideo y’all better fix this BMF **** yall ******* fumbled! Hurry tf up!
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Maria L. Torres
(@BrnEyes999) reported
@SunnyD1225 @PrimeVideo She would have been fine recreating I Love Lucy scenes, but what about 90% of the rest of the movie? She's a terrible dramatic actress. And here she just looks like a cartoon.
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🎃🐉Narishma🗡🎃- #WoT4Everyone
(@returnoftheporg) reported
@redhandbard @PrimeVideo @TheWheelOfTime Yuuup I'm showing it to my dad ASAP because he wants to watch the show but has no idea what it's about. I've done a terrible job at explaining it.
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TampaJoe🇨🇺🇺🇸
(@Tampa_Joe_813) reported
@UsmanUsmanah @PrimeVideo Your beard is the worst lol
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Sourav
(@sourav_lotr) reported
@AmazonHelp @PrimeVideo I am using LG TV, 55UP7720PTY, having WebOS. Prime Video app was running HDR fine few days ago, but for last 1 week none of the videos are playing in HDR in the app. HDR is working fine in other apps like Netflix. Customer care said its an app issue.
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SCARRBELLY-5k
(@ScarrbellyBc) reported
@JesseBWatters I got a story for you from the bottom got shot 2x two life flights to Pittsburgh turned it around to a music and now acting movie is on @PrimeVideo called Worst Christmas Ever, fully vaccinated due to my sisters death from covid she was amazing she needs a medal