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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (37%)
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Sign in (22%)
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Playback Issues (22%)
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Crashing (16%)
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Video Quality (2%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ecatepec de Morelos |
Buffering | |
 Saint Augustine |
Buffering | |
| Mio |
Playback Issues | |
| Branson |
Buffering | |
| Urbandale |
Video Quality | |
| Bossier City |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Whit Stillman
(@WhitStillman) reported
@damosuzuki1 Agree. Trying to work on that. Meanwhile it's available as a very inexpensive HD rental at @PrimeVideo & @AppleTV but we'd like to see it on a subscription service too.
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//ray//
(@pixelgifman) reported
@AZV04 @LOTRonPrime @PrimeVideo Right but forced diversity creates giant lore issues. There literally can't be dark skinned (black) elves. It goes against their creation.
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Ravi
(@HeyRv20) reported
@JeffBezos @amazonIN @PrimeVideo Amazon Prime Video Is Headache From Last 3 Days.. What Type Update You Do In App.. App Not Work.. Please Do Something & Save Our Precious.. Hard Earned Money.. 🙏🏻🙏🏻
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david
(@david17685213) reported
@Graeme_McDowell @LeeChildReacher @PrimeVideo Done them all, try Mitch rapp next Vince Flynn. Or last kingdom series . Do the audio books driving to work and they are really good.
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Ertaç Altınöz
(@ertacaltinoz) reported
I was determined to remain neutral until I saw the actual thing but come on @PrimeVideo, you could at least call in someone who knows and loves Tolkien's work! After seeing your superfans review, I'm deeply concerned if something terrible is coming, -and not in a good way.😵💫
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Daniel Alvarado
(@daberries2) reported
@prattprattpratt @TerminalListPV @PrimeVideo When my work wakes me out of bed.
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lee nightingale
(@Nightingale_Lee) reported
@Graeme_McDowell @LeeChildReacher @PrimeVideo Agreed. I’ve got all the books in the series and I think they cast the actor well, unlike the film where they used Tom Cruise which just didn’t work for me. Hoping they do more series from the books.
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Allison M. 🌱
(@AlliCinema) reported
@luckEdrew @PrimeVideo Ugh, that sucks! Plus you paid for the subscription. You should be entitled to it or you should get a refund. Hopefully they are able to solve the problem (that they caused).
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Orthodox Orphanage
(@OrthodoxOrphan2) reported
@MetaHomer @PrimeVideo Help donate please
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DrummaRico
(@drummarico) reported
@i8flyingspaghe1 @PrimeVideo I've been dreaming of such a day. I have been writing a screenplay for this based on Ocarina of Time (broken into 3 movies). Just need Nintendo to get on board.
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No Fomo
(@Nofomotrader2) reported
@johnsob20 @LOTRonPrime @PrimeVideo Trying to use big words when you truly don’t know the “very fundamentals of Tolkien’s work” just makes you look like a bigger *** than you actually are.
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Lucas
(@luckEdrew) reported
All my @PrimeVideo channels cancelled before the previously purchased month was up and we’re set to auto renew, can’t figure out why. Help?
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Zack Huffman
(@zhuffman) reported
@DavidNAtchison @PrimeVideo I wonder if Covid made this more viable, since voice work and animation can be done remotely.
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Brandon Homer
(@MetaHomer) reported
@FatPenguin42 @LOTRonPrime @PrimeVideo The brother of Carcharoth - Rip Ya Off... Like they're doing to Tolkien's work
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Paul Shields
(@paulshields) reported
@PrimeVideo Are you aware that your Apple TV app doesn't work properly? Doesn't switch frame rate or to HDR anymore. When will this be fixed?
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brandon
(@BrandoUW) reported
@PrimeVideo Can I tell you my life story? I want to start at the beginning. But here’s the problem… what if this is the beginning? @Dameshek
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Shubham Shah
(@Shubham_Shah27) reported
When I play any video on Netflix, PrimeVideo and other platforms when there is any dark scene or a night scene in the video then on the screen black patches appears. I escalated this issue to your customer care and they guided me to the local service center to show the problem.
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Melanie Wirth
(@Melanie_Wirth_) reported
@BusinessInsider @PrimeVideo Some months back I had no way of taking care of my kids , had no job or money also struggling through the pandemic,so I decided to try Bitcoin trading with the help of @Allison_Grillo I was able to earn $50,000 now am financially stable.
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Rock Solid Golf Apparel ®️
(@rocksolid_golf) reported
@Graeme_McDowell @LeeChildReacher @PrimeVideo Just finished the show. Quality.
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Serpent5
(@JakePresley8) reported
@kiwiclipse @LOTRonPrime @PrimeVideo If you want a new woke show dont copy someone elses work
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JC
(@PositivelyJC) reported
@ThatKevinSmith @PrimeVideo You could have a Reacher body. Believe in yourself. Of course it would take a lot of work, but you could still do it. Check out yoga or DDPY.
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nomsfud
(@nomsfud) reported
@prattprattpratt @TerminalListPV @PrimeVideo Sorry I'm busy that day. Are you free the 8th? I might be able to make that work
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Shiv Mangal
(@ShivMan33823173) reported
@TataPlayBinge Can u stop faking it with ur customer? Why my prime account has been suspended when it us free for 30 days and I cativatgat on 13 Feb? You guys r telling me to connect with Amazon n they say they didn't suspend.@PrimeVideo please help now.
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Naughtius Maximus
(@duke_hodl) reported
@LOTRonPrime @PrimeVideo How in the world does a black dwarf have all the melanin in the middle earth while living underground wtf! Broken logic not to mention lore,and where the hell is the beard on that woman. And why does everyne look like they had plastic surgery holy ****
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Aldebaran 7852556.58
(@aldebaranexo32) reported
@PrimeVideo The issue here is that it ******* looks like Narnia.
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Owen Thomas
(@OwenThomas1983) reported
@primevideouk @PrimeVideo God that looks like utter muck. When is Hollywood going to get it through its thick skull that CGI is massively detrimental to the TV/Movie experience? It needs to be used in moderation and people need to look like PEOPLE. They are all cleaned and photoshopped to hell. Awful
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Jon
(@jtwilson37) reported
@PrimeVideo @VanityFair @LOTRonPrime This will be terrible.
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EuphoricFuzion
(@EuphoricFuzion) reported
@AppleTV Hey there, I have been searching your website for an hour and can't figure out how to report a problem with my recently rented movie. It keeps asking for a verification code before starting, but it already charged me, and won't play. So we bought it off @PrimeVideo .
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Lucas
(@luckEdrew) reported
@AlliCinema @PrimeVideo Idk, it’s not a big deal but it is kind of annoying to cut my subscriptions short. And they said it was an issue with my Amazon cc, but it worked for everything else without issue. Then again one time I bought a season of a show and they took episodes away after reorganizing..
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atengel
(@atengel17) reported
@PrimeVideo please fix your TV app to show more than 2 sentences of description. 99% of the time all I see is some producers name I've never heard of and the book it's based on with the same name #badUX