Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 11/30/2023 03:20

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (36%)

    Playback Issues (36%)

  2. Buffering (27%)

    Buffering (27%)

  3. Crashing (17%)

    Crashing (17%)

  4. Sign in (16%)

    Sign in (16%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Buffering
BrazilMaracanaú Buffering
United KingdomBolton Playback Issues
FranceParis Video Quality
United KingdomEdinburgh Buffering
United KingdomOxford Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • GiroMosca Giro Mosca (@GiroMosca) reported

    @AdeleSellsNJ @PrimeVideo I’m getting it on and off. Very briefly but still annoying. I’m watching on my desktop because I have the larger screen. It must be them. I’ve never had this issue on the games that were on before.

  • jdespo08 James Despo (@jdespo08) reported

    @Yankees Doesn’t work on the app @PrimeVideo

  • WoljaIlpapa WoljaIlpapa (@WoljaIlpapa) reported

    Ah @PrimeVideo I tried to provide feedback but you've really made it impossible. You app is the worst App I've seen with the exception of Paramount +. No continuing playing, watch list continually resorts. And you give me ads when I'm paying you. #vomitous

  • SmokeyJonesCT Smokey Jones (@SmokeyJonesCT) reported

    @PrimeVideo Yankees rays game is extremely glitchy. Constant stop and go with screen glitches. It's not my tv or connection. It's Prime. If youre going to make me use prime to watch the Yankees, can you make sure it works? Fix it now. Thanks

  • JoelCraig1 Joel 🇨🇦👨‍👧‍👧 (@JoelCraig1) reported

    Ok seriously @PrimeVideo, I really don’t care to see any more #kidsinthehall ads.. the show was perverse and terrible then, and I’d expect nothing better now.

  • prnouncdsparxen Shock 🗿 (@prnouncdsparxen) reported

    @PrimeVideo @InvincibleHQ theyre a terrible concept anyway literally just crappy jpeg art that somehow goes for thousands and whoever buys it doesnt even actually own it its all just a bunch of stupid bs

  • Uggg Mark Collins (@Uggg) reported

    @PrimeVideo Night Sky was AWFUL. 1 star out of 5. Amateurish, glacially slow, ham ****** writing. Would rank it with something you would see on Hallmark channel. 8 episodes, could have and should have been done in 3. Just. Awful.

  • Salvester001 SallySue #RepBX ⚾️ (@Salvester001) reported

    @duoet @PrimeVideo Did it help?

  • jgonzalez123 Josh Gonzalez (@jgonzalez123) reported

    @DanAlanRourke Same here, and I live in NJ. Doesn’t make sense. @PrimeVideo fix this

  • AdeleSellsNJ Adele Amato Tamburo (@AdeleSellsNJ) reported

    @GiroMosca @PrimeVideo Today no it’s a great picture and sound on the TV. I had contacted them earlier this morning telling her the problem.

  • AdeleSellsNJ Adele Amato Tamburo (@AdeleSellsNJ) reported

    @GiroMosca @PrimeVideo Yes Giro me too no issues today. I know it was their technical issue last time.

  • olsenerinj Erin Olsen (@olsenerinj) reported

    Hey @PrimeVideo in case you haven't prioritized it, you've got until June 14th, when @SoundersFC play the Whitecaps, to fix your geo-restrictions on the broadcast that is supposed to be accessible to subscribers everywhere in Washington State but can't be viewed in Clark County.

  • sp0r412 Narrow Path (@sp0r412) reported

    @PrimeVideo I can't tell if your videos are 4k or not. How do I know which ones are and how to play them in their highest quality?

  • zumbabunny Alicia Ribas (@zumbabunny) reported

    @PrimeVideo @yankees. Yankee live stream is terrible. It just stops. Please mlb get rid of them. #Yankees #amazonprime

  • OwenGrady31 OwenGrady31 (@OwenGrady31) reported

    @YESNetwork @Yankees games on @PrimeVideo are absolutely terrible. Very glitchy and a pain in the *** to watch

  • hakam_jangid Hakam Jangid 🇮🇳 (@hakam_jangid) reported

    How people watch movie like heropanti 2. I salute their patience. Worst movie I seen in my life. @Bollyhungama @PrimeVideo

  • carlos921A Carlos (@carlos921A) reported

    @PrimeVideo Acts 20:24 But my life is worth nothing to me unless I use it for finishing the work assigned me by the Lord Jesus—the work of telling others the Good News about the wonderful grace of God

  • mjgoodwin_2 Michael (@mjgoodwin_2) reported

    @PrimeVideo thanks for a horrible stream on the Yankees game. Choppy sound, and even worse buffering. I can’t believe YES made this deal, terrible all around.

  • daffodilrry_ fénix's here to take their medicine 🍂 (@daffodilrry_) reported

    i have 99 problems and @PrimeVideo releasing the My Policeman trailer would fix 1.000 of them

  • bharniman Brian Harniman (@bharniman) reported

    And @PrimeVideo I have the same issue with watching the game this Friday.

  • dino8352 dino8352 (@dino8352) reported

    @PrimeVideo I think Simmons' work in Counterpart was far better. Hell, I think Counterpart was a much better show in every way.

  • AdeleSellsNJ Adele Amato Tamburo (@AdeleSellsNJ) reported

    @cosmo27182265 @PrimeVideo I think it was a technical issue they had and corrected it from so many complaints. I contacted them this morning as well.

  • chriso627 chris owens (@chriso627) reported


  • CardsKevin Kev (@CardsKevin) reported

    @PrimeVideo is the worst. I already know the inning ended a good minute before we saw it on video

  • Hen_Sol0 Hensen (@Hen_Sol0) reported

    FIX THE ******* SOUND OF THE YANKEE GAME @PrimeVideo

  • Melanie79089717 Melanie (Damore) Ohlbrecht (@Melanie79089717) reported

    @fabbalusmartin @PrimeVideo You're so lucky. As a woman with a broken back, a severe/rare autoimmune disease& an inoperable brain tumor I basically have NO life and appreciate ALL the good movie reviews i can get!

  • duoet Kaylah (@duoet) reported

    @Salvester001 @PrimeVideo Yes and it’s driving me nuts. I’m not sure if I should restart my fire stick to see if that’ll help it

  • Matias17ronaldo Matias Lopez (@Matias17ronaldo) reported

    @Qfresh5 @PrimeVideo @G5money I have an issue that has happened to My sis and friends the game is not starting

  • ankursarma4787 Ankur Sarma🇮🇳 (@ankursarma4787) reported

    @PrimeVideo After taking the 1 year of prime membership still if we need to pay the rent of any movies this is a big issue hope you need to work on that .

  • CraigCholar Craig C 🌊🇺🇲🤝🇺🇦 (@CraigCholar) reported

    @PrimeVideo Some shows I can half-watch while doing other things. I tried doing that with episode one of Night Sky, but it didn't work for me. I guess I'll rewatch without distractions. The pace is glacially slow, and I still don't know what is really going on.