Amazon Prime Video

Is Amazon Prime Video down?

Problems detected at Amazon Prime Video

Users are reporting problems related to: playback issues, buffering and sign in.

Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Amazon Prime Video problems in the last 24 hours

The following chart shows the number of reports that we have received about Amazon Prime Video by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Amazon Prime Video Outage Chart 07/03/2022 20:35

July 03: Problems at Amazon Prime Video

Amazon Prime Video is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Playback Issues 30.17% Playback Issues
  • Buffering 29.00% Buffering
  • Sign in 23.40% Sign in
  • Crashing 14.90% Crashing
  • Video Quality 2.53% Video Quality

Amazon Prime Video Outage Map

The most recent outage reports and issues originated from:

CanadaLondon Buffering
MexicoMexico City Playback Issues
United KingdomNottingham Crashing
MexicoEcatepec de Morelos Playback Issues
United KingdomStockport Buffering
United KingdomWanstead Buffering

Amazon Prime Video Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:
  • hacker__james00 HACKER_JAMES000 (@hacker__james00) reported

    @ybwuan @PrimeVideo @TheBoysTV Get all your hacking🔐 problem solved I am fast and reliable . Hacking of social media account,bitcoin wallet .i cloud bypassing,Gmail hack ,Facebook hacking, Instagram hack,Twitter hack, phone unlock ,iCloud bypass, spy on your partner ,schools E.t.c and account recoveries . DM

  • hacker__james00 HACKER_JAMES000 (@hacker__james00) reported

    @ybwuan @PrimeVideo @TheBoysTV Get all your hacking🔐 problem solved I am fast and reliable . Hacking of social media account,bitcoin wallet .i cloud bypassing,Gmail hack ,Facebook hacking, Instagram hack,Twitter hack, phone unlock ,iCloud bypass, spy on your partner ,schools E.t.c and account recoveries . DM

  • mcafee97 M (@mcafee97) reported

    @PeacockTVCare Sooo I’ve DM’d you. No reply. Shocker. Why did you say DM and “We’re always happy to help”? #HollywoodHouselift has been so popular that I was enjoying rewatching Flipping Out. Only reason I signed up for @peacockTV help @PrimeVideo

  • TheShannlee 🐵🙈🙊Monkey🐒Mom🙉🙊🙈 (@TheShannlee) reported

    @PrimeVideo @chacecrawford @TheBoysTV Even a broken clock is right twice a day

  • myfourks rita alford (@myfourks) reported

    @TerminalListPV @PrimeVideo Picture quality is terrible. I couldn't watch anymore

  • ybwuan NBA Wuan (@ybwuan) reported

    @PrimeVideo @TheBoysTV #nfts I was getting my d*ck sucked in the parking lot then the b*tch drugged me and stole my laptop which had my essay about trust wallet logo school design gfx metamask bot cashapp banned playstation help it also ended up getting hacked and my account got disabled Instagram hack

  • janetj100 Janet V J 🇺🇸 (@janetj100) reported

    @DanNilesWrestle @AMC_TV Can’t seem to watch Episode 4 on @PrimeVideo help!

  • GLOptimusPrime Green Lantern Optimus Prime (@GLOptimusPrime) reported

    @PrimeVideo This show looks like a colossal **** which is more interested in being woke trash than actually adapting Tolkien’s work. And it’s obvious that you didn’t spend $500 million on it, because it looks cheap as hell. Someone is skimming a couple hundred million off the top.

  • matt_shelnutt Matt Shelnutt (@matt_shelnutt) reported

    @PrimeVideo ‘s Lord of the Rings show is going to crash hard. The source material isn’t “flexible” nor was the man that wrote it… good luck.

  • JaiDeliete Johnny Johnson (@JaiDeliete) reported

    @PrimeVideo Well that sounds like terrible news for James Reece

  • WpgLoganberries Berries (@WpgLoganberries) reported

    @PrimeVideo "This is Football" subtitles don't work and it makes the shown unwatchable

  • Mcflybud Mcfly (@Mcflybud) reported

    @PrimeVideo @chacecrawford @TheBoysTV Pronouns are a joke... how about keep your woke agenda at your home not your work place.

  • dpelta1 David Pelta (@dpelta1) reported

    @PrimeVideo why doesn’t your FF work? I try using the ff function and it kicks me out of the app

  • deakimiko beau. TBS3 SPOILERS (@deakimiko) reported

    @PrimeVideo @chacecrawford @TheBoysTV When the worst person you know said something right…

  • astro2012 it's really not my fault (@astro2012) reported

    @PrimeVideo @thirteenlives Elon fixed that problem, I remember

  • GimmeA3eer Drinker of things (@GimmeA3eer) reported

    Yo @PrimeVideo…you guys just have to change the way you stream 4K content. The shows are so dark it’s unwatchable. And I know this has been an issue for years. This doesn’t happen on any other app. Wtf is your problem?

  • Kentuckyisawes1 Kentuckyisawesomebro (@Kentuckyisawes1) reported

    @PrimeVideo People bitching about violent series need to understand that Americans are basically modern day spartans born and bred to fight. We need to be because there are other countries in this world far more terrible than us which need to be held at bay.

  • Jackjune06 Jump_Doc (@Jackjune06) reported

    @JerryKely @PrimeVideo Still want to know how you and you kind are coming for us. Show me the stats on your numbers. Prove your work or go away.

  • tx_rc3 RC3TX (@tx_rc3) reported

    @VintageRik @PrimeVideo They obviously did. Weapon work is pretty good. He wears gargoyle sunglasses, etc

  • bytemonkey ByteMonkey (@bytemonkey) reported

    Hey @PrimeVideo and @Roku! The Prime Video app is showing random subtitles for @TerminalListPV. Please fix.

  • lightning8993 Winston Smith (@lightning8993) reported

    @TerminalListPV @PrimeVideo Great representation of the book so far! But the lighting is so dim and dark I can't see half the scenes even with my screen brightness at 100%. @PrimeVideo can I adjust screen brightness in the app itself ? Please help.

  • VintageRik VintageRik (@VintageRik) reported

    @PrimeVideo I had high hopes for this show. Unfortunately this is the Worst Chris Pratt show ever and it's not jim it's the writing! Spend a buck, hire a SOF technical advisor.

  • Ladie_KP KP (@Ladie_KP) reported

    @KDavisGayFriend @jsnydermolner @PrimeVideo You heard this from a source or you heard him? I’ve seen him in several interviews & had no clue of this issue. Did you read the article I shared? Apparently, he’s never attended the church he’s accused of attending. Do you have a clip of HIM actually talking about religion?

  • Ladie_KP KP (@Ladie_KP) reported

    @KDavisGayFriend @jsnydermolner @PrimeVideo You heard this from a source or you heard him? I’ve seen him in plenty of interviews and had no issue about this. Did you read the article I shared? Apparently he’s never attended the church he’s accused of attending. Do you have a clip of HIM actually talking about religion?

  • JamesMcKay2021 James McKay (@JamesMcKay2021) reported

    Hey @Amazon, @PrimeVideo Your treatment of Elvis' 1968 Comeback Special (supposedly an HD remaster) is absolutely terrible. The picture sucks (with too many artifacts around Elvis) and the sound is horrid. I had to get the 2006 DVD release for the best quality. For shame.

  • TheRealTEN4 TEN🇺🇸4 (@TheRealTEN4) reported

    @JeffBezos No if any problem you can fix is when I watch @PrimeVideo with my headphones it stops playing in which I have to turn controller back on every 15 minutes then back up 10 seconds on the on a movie to rewatch What's up with that Netflix doesn't have this problem why yall do?

  • FckJoeBiden1 F@ckJoeBiden (@FckJoeBiden1) reported

    @PrimeVideo Someone killed my team and is after me, dont know who they are or who they work for. Let me tell everyone

  • BhatkeHuye CanBeBlank (@BhatkeHuye) reported

    What's with @PrimeVideo s quality of videos .. never get HD print in anything. Esp on mobiles..

  • tygrrr21 Ty (@tygrrr21) reported

    @PrimeVideo Why’s it so dark? Is my tv broken?

  • youthpastortoby Bob Downey (@youthpastortoby) reported

    @PrimeVideo @JeffBezos you guys can really work on the prime video interface… you can have the greatest content in the world but if the UI is outdated or feels cheap, nobody’s gonna care

Amazon Prime Video Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1007
  • 1022
  • 1055
  • 1060
  • 1066
  • 13
  • 2016
  • 2021
  • 2023
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  • 5005
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  • 8020
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  • 9068
  • 9353
  • 99
  • mp1023