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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
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Buffering (30%)
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Crashing (26%)
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Playback Issues (21%)
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Sign in (20%)
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Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Asheboro |
Sign in | |
| Lebanon |
Playback Issues | |
| Los Angeles |
Sign in | |
| Los Angeles |
Playback Issues | |
| New York City |
Video Quality | |
 Boissevain |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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HazCan
(@Hazcan159) reported
@Superman9310 @KenobiStig @PrimeVideo They only have the rights to the appendies of The Silmarillion and a few letters... ergo it's not gonna be based on his work.
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Ayòmídé Bolton
(@Ayomide) reported
@DorianGray_100 Are you sure? I don’t think those decoders are 4K ready, just HD. I use a 4K TV and I always complain when I switch from Netflix or Primevideo to DSTV, the picture quality is too far apart
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HazCan
(@Hazcan159) reported
@Superman9310 @KenobiStig @PrimeVideo You read off names and locations as the selling point, I'm just pointing out that's not what makes Tolkien's work great and memorable. And again from the limited information we have, they've already contradicted vast amounts of the source material.
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Mike Jones
(@MikeJon18338767) reported
@TMKSonYES @PrimeVideo Show in trouble
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AndyGrins
(@andygrins) reported
@AmazonUK if you are going to make me confirm@payment for purchases via @PrimeVideo at lest make it work via the Amazon app as the link you sent just open the app but then won’t let me confirm. Had to uninstall your shopping app. Is that really what you want?
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Amos
(@AmosDGAmos) reported
@ajassy @PrimeVideo I know hard workers in Amazon, getting refused for different positions ( because someone else is getting the position, because obviously his friend with X and Z ) The hard work is paid with kick 🦵…the matter is who you know. Maybe is time for change.
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Don England
(@Don_C_England) reported
@PrimeVideo Well I’m calling in sick to work
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C B
(@rigbysface) reported
@PrimeVideo The first season of this show was decent but I hope they throw a bigger budget at the next season because a lot of that cgi was cheesy as hell, especially for the work all of those girls put in acting as their characters.
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Ish Jones
(@bigishyanks87) reported
@Yankees @PrimeVideo @mlb the audio for the Yankees broadcast sounds awful… clean it up
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Rafaqat Shah
(@bbe712584e2d478) reported
@primevideouk @PrimeVideo hi I'm still having a lot of difficulties with the new update on amazon prime I use a xbox series x console and amazon prime is not working properly I tried to rent a movie yesterday and it won't allow u to buy just can see trailer only and other problem
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cms91
(@cms91_) reported
@PrimeVideo Fix it #RenewTheWilds #SaveTheWilds
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Jodie Mac
(@Jodie1250) reported
So annoyed at all these wlw shows getting cancelled - Gentleman Jack, The Wilds and First Kill. Surely this isn’t just an issue of viewings as I know First Kill had great numbers. @netflix @PrimeVideo @HBO #RenewTheWilds #RenewFirstKill #SaveGentlemanJack
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Dúnadan de Númenor
(@Superman9310) reported
@ciri2019 @KenobiStig @PrimeVideo Yes, it is a product based on Tolkien's work, specifically on the information that he wrote about the Second Age, which is very limited, unlike the movies that had some extensive and detailed novels to adapt. Therefore, it is justified that they are forced to invent some things.
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links242
(@E24lin) reported
@PrimeVideo the stream quality for the Yankees game is terrible on TV compare to when I stream on my phone. Any fix to it?
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Dr Mike 😷
(@EmergMedDr) reported
The Outer Range episode 4 has no sound. Please fix this asap. @PrimeVideo @AmazonUK
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Michael J
(@MikeJJR02) reported
@Googuls @PrimeVideo Sorry, for good quality video you need to purchase AmaZon Prime +, which will have the game available for ONLY those who live within a mile of Billy’s
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Hoodie Rob Manfred
(@SwissDog3) reported
Does anyone else have a problem with @PrimeVideo commercials being too loud during the @Yankees broadcasts? @amazon please fix your sports streaming if you're going to buy up the rights to baseball games.
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Rabindra
(@rkp2404) reported
Hello team, I subscribed @PrimeVideo since last month, but most of the movies are Hollywood horror movies. No new Hollywood see. All movies on Amazon prime have same story line . What kind of worst Hollywood movie collection it. Think about it …
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Googuls
(@Googuls) reported
The video quality is atrocious with the pregame segments on @primevideo . My 2009 Palm Pre took better video. Almost seems intentionally awful #yankees
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Hastor
(@Hastor) reported
@wendyoandretti @TDVDSFans @PrimeVideo How does that work? I thought you just played it by the season and it played the series in order. Always worked that way on prime for me. They didn't pick the episodes for me. You can watch non-stop in order on Peacock. Free if you don't mind an ad or two.
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Celebrimbor
(@Telperinquar_) reported
@NathanBainn @ciri2019 @PrimeVideo What you are paying for a product which promotional materials show you they are not respecting the source Material? They are just using an existing IP to lure in the Fans while giving a **** about the original work. You must be an idiot.
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The **** Van **** Show Fans
(@TDVDSFans) reported
@wendyoandretti @PrimeVideo That sounds frustrating! That isn’t how reruns are supposed to work.
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HourADayGamer (AllDayIndieSupporter)
(@HourADayGamer) reported
@TimRTweets @PrimeVideo Apparently it’s going to Star Jake Gyllenhall as our beloved Dalton. And Connor McGreggor will be taking on a role as well, but I’m not sure who. This is shaping up to be a terrible series of events unfolding here.
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Lianna G
(@G8Lianna) reported
@PrimeVideo what is wrong with Prime? Having connecting issues and then getting message in German?? I am in USA?
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i love Jesper Fahey🇺🇦
(@anechka3471) reported
@PrimeVideo @GoodOmensPrime if you don't bring back "The Wilds", I will be completely disappointed with you. This is your worst decision #RenewTheWilds #SaveTheWilds
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Dan Duxfield
(@DanDuxfield) reported
@PrimeVideo can't get your audio settings right while watching The Godfather 2. Subtitles are out. Fix that before you ruin Lord of the Rings
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🧚🏼♂️☮️🛹🎀
(@Chl0e01) reported
so @PrimeVideo u going to fix your mistake by canceling #TheWilds u better #RenewTheWilds because we are waiting #SaveTheWilds !!!
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David Brown
(@drivingrangegod) reported
Trying to stream #Yankees in @PrimeVideo mobile app but it won't give me the option. When I tap on the game and then on "How do I watch this?" it says I have to subscribe to Prime Video. But I already am. Tried signing out and back in, restarting app, phone, etc. Nothing. Help?
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Honor Prerequisites For Enlightenment: Medallion
(@PsychicSuesie) reported
@PrimeVideo Allowances help end discrimination. #CelebrityMedallionBodhiNo2 #PsychicSuesie #AsianAmericanBodhiNow
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MToppz
(@MTopper319) reported
@PrimeVideo fix your sound.. yankee game sounds like trash