Amazon Prime Video status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

• Playback Issues (30%)
• Buffering (29%)
• Crashing (22%)
• Sign in (16%)
• Video Quality (4%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	20 hours ago
London	Crashing	2 days ago
Liverpool	Playback Issues	3 days ago
Paris	Crashing	3 days ago
Washington	Playback Issues	5 days ago
Cergy	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CowboysForever (@CowboysLive2023) reported 1 minute ago

  @PrimeVideo @WNBA you have the absolute worst announcers - one of them was outright rooting for the Dream and against CC

• 
  Justin Pone (@JustinPone) reported 1 minute ago

  @AmazonMGMStudio @PrimeVideo Its your fault we don’t get Stargate. Time to fix it #savestargate

• 
  Zach White (@ztwhite23) reported 4 minutes ago

  He’s controversial and disliked by lots. But I happen to love @JeremyClarkson because he’s just a genuine bloke. CLARKSON’S FARM is an incredible show on @PrimeVideo, too. Sad to hear about his cancer diagnosis and hope things work out for the positive. #FuckCancer #CancerSucks

• 
  sgalanty (@shegal7) reported 6 minutes ago

  @StephenKing @PrimeVideo Why would I even host the idea of watching or reading anything you produce? Used to like your work, you should have kept your mouth shut. You ruined it for a lot of people.

• 
  acardnal (@acardnal) reported 10 minutes ago

  @friarpark @PrimeVideo @AmazonHelp I can watch a 4K movie from Netflix right now via my Amazon Fire Stick with no problems

• 
  Handsome Devil (@scottypu) reported 11 minutes ago

  @WesleyLHuff @primevideo how did you get it to play? I’ve been trying for days. Once I get past their MC Escher maze of a UI, the movie won’t load. Prime inching towards unusable every day.

• 
  Alfonso Ceseña (@sodadigital) reported 11 minutes ago

  Agree. It’s such a shame that @primevideo has a terrible habit of leaving series unfinished, and you never know if there’ll be a continuation.

• 
  Hippy 🇺🇸 🇮🇱 (@TheHippyOfDeath) reported 15 minutes ago

  @PrimeVideo Why are you posting about this instead of posting about how you've realized your terrible mistake and are uncanceling Gero's Stargate show?

• 
  mimiii💫 (@momomaw101) reported 15 minutes ago

  @glindaupland @PrimeVideo @PrimeVideo platforming an idiot who clearly needs help, y'all will crumble and ffs when will Arianators stop doing free promo for this girl ????

• 
  censored (@sdrawkcab44) reported 18 minutes ago

  @StephenKing @PrimeVideo Your book was good. The original movie was good. Should've left that be. Stop copying people's work. Dumbasses of today have no original ideas.

• 
  rissa ♡ (@SunriseSwiftie) reported 21 minutes ago

  @PrimeVideo you’re the worst for canceling My Lady Jane 💔

• 
  Rajendra Shah (@Rajendra111954) reported 22 minutes ago

  @theskindoctor13 @PrimeVideo the issue is atleast keep the character they are... It's not creative liberty it's typecasting

• 
  T-Money (@MrDrakeford) reported 22 minutes ago

  @lmsf1989 @SportsonPrime @PrimeVideo How? By walkin into work?

• 
  VikingsComedy (@vikingscomedy) reported 25 minutes ago

  @NASCARONFOX @TheCW_Sports and @PrimeVideo would have 5 different angles of this. Your product is ****. Everyone knows it, yet you don’t fix it. Be better for ***** sake

• 
  Mark-roh-wah-vay (@rainbow_geisha) reported 25 minutes ago

  @AmazonHelp @amazon @PrimeVideo It does work as that's what I've been doing everyone this error happens but it happens so often and it's the only app that does it!

• 
  COACH RIDER (@pawan_coach) reported 27 minutes ago

  @PrimeVideo @AmazonHub My annual Prime ₹999 plan was automatically cancelled wdout my consent. I didn’t request cancellation. I kindly request to help & renew my membership with same plan, as I was already subscribed to it & want to continue without losing previous pricing

• 
  Kylo Femme (@MFHounDOOM) reported 28 minutes ago

  @StephenKing @PrimeVideo Are you not pissed off at how they keep butchering your work????

• 
  Victoria (@SerenityOC2022) reported 29 minutes ago

  @PrimeVideo Awful...I turned it off.

• 
  xNoRetreatx (@no_retreatx) reported 30 minutes ago

  @PrimeVideo Your streaming in Sydney, for all titles, is terrible. Literally unwatchable. Plays for 1 minute then freezes continually. I'm cancelling. Most of the titles don't even come with the subscription. Scam.

• 
  jayna ⭒ (@noelclairesiri) reported 31 minutes ago

  @DemonSlayerUSA @PrimeVideo It’s not letting me purchase for some reason 😭.. anyone else having issues too??

• 
  rania ☽̶☾ ²⁷ (@byunnbaek06) reported 31 minutes ago

  YOUTUBE famplan 1 bulan : 10.000 indplan 1 bulan : 15.000 head 1 bulan : 13.500 📌 sharing login 1 device saja 📌jangan resell (ketahuan denda 100k) YOUTUBE VIU CANVA NETFLIX PRIMEVIDEO NETFLIX SPOTIFY DISNEY #zonauang #zonajajan #zonabu

• 
  🇺🇸chemmes (@chemmes) reported 32 minutes ago

  @Yankees @PrimeVideo @SportsonPrime Not watching it … I expect them to be on YES .. I can watch the Mets tonight .. no problem… lol

• 
  Big Boosted 💛💜 (@1futur0) reported 43 minutes ago

  “See you at work tomorrow” is a really pleasant surprise. And @PrimeVideo does a terrible job advising when the new eps drop. That GUI stays basic af

• 
  Ja’tari (@jay_onte_long) reported 44 minutes ago

  @PrimeVideo is really doing @thegitsofficial a disservice, why isn’t it on the Home Screen/ under the TV Shows panel smh the only reason I knew was b/c of Twitter & YouTube, crazy work..

• 
  Ivan (@ghornett) reported 45 minutes ago

  @SportsonPrime @PrimeVideo Stream not working on any of my devices

• 
  Yvonne Todd (@toddyvonne) reported 47 minutes ago

  @amazon @PrimeVideo @movies_anywhere After nearly an hour of explaining the issue, repeating it and feeling like it had fallen on deaf ears to my surprise the representative flipped the script. She went into research mode and said not on my watch! She didn’t ask me to troubleshoot, she said you’ve done that.

• 
  Bryan Arnold🇺🇸✝️ (@bryan_arno56305) reported 50 minutes ago

  @PrimeVideo This is terrible.

• 
  Ginger (GWhite) (@gscheet) reported 51 minutes ago

  You have Gero the chance then pulled the rug out before we could even see his creation. Time to fix that @AmazonMGMStudio @PrimeVideo #SaveStargate

• 
  Silent Avacate (@SilentAvacate) reported 58 minutes ago

  @PrimeVideo I keep seeing "(# x) in (category)" but there is nowhere to browse categories to see the list of top movies of each category. There needs to be more search options instead of going through random recommendations until you stumble upon something interesting. You should be able to search by date, time period, genres, category, streaming service, recently added, tending, most liked, and award winners and nominees. And any of them at once, not just one at a time. I paid for no ads but there are still ads that I need to skip, which is false advertising. And I noticed whenever I watch Crunchyroll videos via Prime video, the video quality is worse than watching directly from Crunchyroll as shown in the example below👇

• 
  WhiteKnight (@Spidy72184402) reported 58 minutes ago

  @PrimeVideo Psh. The Boyz ended up being terrible. More woke slop. #SaveStargate @AmazonMGMStudio