Is Amazon Prime Video down?
No problems detected
If you are having issues, please submit a report below.
Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
-
Buffering (29%)
-
Crashing (25%)
-
Playback Issues (23%)
-
Sign in (20%)
-
Video Quality (3%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Crisfield |
Crashing | |
| Chicago |
Sign in | |
| Shelton |
Crashing | |
 Midland |
Crashing | |
 Lanzhou |
Sign in | |
| Brainerd |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
-
Jimmy McGee
(@Rap3Dunge0n) reported
@MrJamesMay @PrimeVideo ****! That was a ****** big crash - hope youre alright ****
-
Able Mass
(@AbleMass) reported
I can assure you that I’ll never watch another football game on @PrimeVideo again. A ****** Atari has better quality video than that horseshit did.
-
Chuck
(@Hogwylde1) reported
@ProFootballTalk I completely agree on the pause issue on @PrimeVideo
-
Ronin
(@Shadow_Strike33) reported
@chrisdxb87 @LOTRonPrime @PrimeVideo Man, The Lord of the Rings trilogy sure is trash, hardly anyone in it spoke in Dwarvish and the music is plain awful!
-
M. Lee Vaughn 🏳️🌈🏳️⚧️
(@StrangeCinema65) reported
@SlasherDiva @PrimeVideo its by no means awful but its just kind of generic. hopefully you like it more lol
-
jim freymark
(@jimfreymark) reported
@_mrkschultz @PrimeVideo @YouTubeTV I had no issues
-
M. Rachel Zes
(@Rachelzes) reported
@amazon @PrimeVideo I've never had any problems with Amazon or Prime! I absolutely love them! I am really shocked by all this negativity, seems to me if you have a problem you should contact them directly before slandering them
-
Ryan Sease
(@HWLNGMAD) reported
@Commodork @PrimeVideo @NFL Yeah, that doesn't look too swift. Fortunately mine was pretty solid last night. Glad, though, that Cox updated my modem as I was starting to have a lot of connectivity and or bandwidth issues. Hopefully it was and or gets better for the future.
-
Chris Hartzler
(@ChrisHartzler) reported
@KXnOMorningRush @NFL @PrimeVideo Picture was great. Sound was synced but quality so-so, hollow sound.
-
Tanzim Akash
(@AkashAstaine) reported
@PrimeVideo Your show's pacing is terrible.
-
Jun
(@JuniorT61766149) reported
@ajassy @NFL @PrimeVideo Terrible debut! Love the people, hate the picture
-
John Smith
(@moilepatator) reported
@DevilsMilitia @primevideouk @PrimeVideo There's no plot, no likeable characters (except Durin), the show sold an epic story with that introduction, but its just boring asf. Numenor was beautiful but the dialogues and the writing were awful. House of dragon has so much more depth and interesting characters
-
Josiah Cole
(@josiahcole) reported
@PrimeVideo Thursday Night Football was messy - Audio issues (minor), terrible UI (minor), and when I moved to another TV set running Roku the quality plummeted and I watched the 3rd quarter being played by "blobs" (major). Hard pass @NFL
-
Bob - Three time SC Champions
(@ATS_Tampa) reported
@WeTheThunderPod @PrimeVideo The issue I had was the mouth movement was behind the voice! Man that bugs me….otherwise not bad
-
bigboxappliancereviews
(@BBappliancerev) reported
@StrongBad328 hated it had horrible streaming issues and I have fiber. not sure why many did and some didn't. Awful @PrimeVideo should pay money back lol!
-
🇺🇸MERICAN_TITAN🇺🇸
(@Titan2400) reported
@NFLonPrime @PrimeVideo Last night's game coverage was atrocious, do better @amazon Horrible video and audio issues and quality #TNFonPrime #TNF #PrimeVideo
-
Doughboy Steve
(@baker1965_baker) reported
@woodwardsports Jeff's laughing at his own jokes obviously. @PrimeVideo #TNFonPrime #TNF was the worst watching experience ever for @NFL football!
-
Darth Kane
(@FootballHub_IQ) reported
@PrimeVideo @LOTRonPrime This show is awful
-
Mix
(@Mixaboy) reported
@GamerGeeksTodd I watched on the 'PrimeVideo' Twitch channel and didn't have any issues, but a friend that watched through the Prime app on his TV told me this morning he had a bad experience with random picture quality drops all evening
-
LaDecima #NoToEuropeanSuperLeague
(@AlfonsinhoJr) reported
@PrimeVideo No thanks. Won't watch this awful garbage show. Worst acting and writing a high budget show ever had.
-
Aeswilth
(@LadySitric) reported
@FOS It sucked . The audio was out of synch and the picture constantly buffered . You better fix this @PrimeVideo . Awful.
-
Josh Skaggs
(@josh_skaggs10) reported
@GKAlexander6 @BarstoolTrent @PrimeVideo No I definitely do. Idk what the issue was. Took me about 30 minutes. Basically had to hard reset my router and my fire stick and I was in business.
-
Tony Pino
(@TonyPino) reported
@PrimeVideo @chargers @Chiefs Terrible stream audio and video out of sync all night
-
Payton Mcfadden
(@mac_complex) reported
@PrimeVideo @chargers @Chiefs The worst viewing of Thursday night football I've ever seen. The video quality reminded me of watching old 1970's highlight clips. Horrible viewing experience please return Thursday night football to its original owner. #thursdaynightfootball
-
Dennis Machel
(@appNove) reported
@PrimeVideo #TNFonPrime is available while traveling outside US? I got error 7021 in trying to watch
-
Logan
(@Setau68w) reported
@amazon @PrimeVideo @NFL I hope that the technical issues for Thursday Night Football streaming get resolved. I get better picture with an antenna than I did from a paid streaming service. The audio was ahead of the video all night
-
Kevin Wolfe
(@KDog1210) reported
@MikefromOC @PrimeVideo This does not do the nfl any good. People are not going to pay a monthly fee for a one game a week or deal. The nfl is king we all know that but doing this hurts them doenst help them
-
Jennifer
(@NavyLadyJen72) reported
@PrimeVideo couldn't stream the game last nite all it would show is a blank screen. Any suggestions to fix this ?
-
roy latigo
(@latigo_rr) reported
@PrimeVideo you really need to fix the broadcast audio on #TNF you spend all that $$$ for a substandard broadcast !!!
-
GARION
(@GarionTweet) reported
Solution to #EE proxy/VPN streaming problem with #Netflix #PrimeVideo etc. In 'settings' Go to 'connections' then 'mobile operators' choose 'select manually' then choose another network, it'll fail to connect, then choose EE FROM THE LIST (don't select automatically).