Amazon Prime Video down or not working? Problems, status and outages
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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Prime Video users through our website.
- Playback Issues (34%)
- Buffering (24%)
- Crashing (20%)
- Sign in (18%)
- Video Quality (5%)
Live Outage Map
The most recent Amazon Prime Video outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Austin
|
Buffering | 6 hours ago |
|
Portland
|
Buffering | 9 hours ago |
|
New Windsor
|
Buffering | 9 hours ago |
|
Anderson
|
Buffering | 12 hours ago |
|
Rochester
|
Sign in | 14 hours ago |
 Cabo Rojo
|
Playback Issues | 15 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Prime Video Issues Reports
Latest outage, problems and issue reports in social media:
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Yash Pendharkar (@yashpendharkar) reported@PrimeVideoIN @PrimeVideo dear team, videos not playing on your app on my device. Kindly check and support in resolving this issue.
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Teeq (@Teeq8) reportedFix your damn subtitles @PrimeVideo so bad, delayed, and when you have to rewind it, it lags and messes up! Sort it out
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A B I N (@abin_sj) reportedFacing this error while opening prime... Pls fix this... #AmazonPrime #AmazonPrimeVideo @PrimeVideoIN @AmazonHelp @PrimeVideo
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Robin 🇪🇺🏳️🌈𖤐✊ (@Robin17012) reported@ntgard @PrimeVideo @SYFY Hey - they're not working for me... Still no narrator voice... I have a hard time believing this is fixed on a case-by-case basis
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Ankit Barlota (@AnkitBarlota) reportedWhat a pathetic video streaming @PrimeVideo is. The title that shows available before login in a particular region shows unavailable after login. That's basically tricking you to get prime membership.
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Chirriu (@Chirriu) reported@TheChunkeyNinja @PrimeVideo @netflix How does that work? I mean, if you pay for Netflix 4k do they prevent it as well?
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malik dax (@DaxAllAccess) reported@PrimeVideo you have by far the worst teaser trailers of any streaming service
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Adinan Ali (@AdinanAli1) reported@iamLipikaM @PrimeVideo @AmazonHelp Go inbox Essential_hackers1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Sam Dub (@SamDub15) reported@TeamEvilLeft @PrimeVideo I’m at work rn but you know what I mean
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Anish Kumar Tripathy (@Anish_RR) reported@PrimeVideo @PrimeVideoIN Amazon prime is taking unusually long times to load on my browser in my laptop whereas it is working fine on my phone. I have a very stable and fast internet connection. Please look into the issue and solve ASAP.
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Mikey マイキー (@V4VOLTAGE) reported@JamaltonD @PrimeVideo That movie was terrible. Terrible writing. Everything was a “what a coincidence.” From start to finish. We need someone who knows about volcanoes. “What a coincidence.” Your original job was… “what a coincidence.” My daughter is the….#tomorrowwar
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Cynthia Cage (@CageCcagem) reported@PrimeVideo @MakingtheCutTV @AmazonFashion If this is the best of the next designers, then fashion is in real trouble!! There was nothing that I haven’t seen many many times before! Tragic!
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Jonathan Clarkson (@thejclarkson) reportedThere was no possibility of taking to my bed last night, sleep being another casualty of this vile heat, so instead I stayed up & rewatched #CallMeByYourName, streaming on #PrimeVideo. My God - I’d only ever seen it on DVD, and the difference in quality is staggering…
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THOUGHT PROVOKING (@rcctpms) reported@Essence @MakingtheCutTV @PrimeVideo Why does the show provide seamstresses that don't see all or any of the work? What good are they if they don't help?
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Richard Fenton (@RichFenton) reported from East Kilbride, ScotlandDoes anyone have problems with @PrimeVideo video sound mid sinking.. happens across multiple devices and has for years #AmazonPrime
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Lee S (@underarm_ace) reported@Brekkietweets @Eurosport_UK @PrimeVideo I don't have a problem navigating Eurosport Player on desktop, it's pretty clear, but a bit fiddly on mobile. At least they are arranged by sport.
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Scott Lee (@ScottL4784) reported@PrimeVideo Possibly the worst movie I've ever seen. The plot is so bad that I was unable to suspend my disbelief. There is a whole 30 minutes that was completely irrelevant. The government send this man to the future to find a cure and when he comes back with it they ignore him. Disgusting.
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Vignesh Chidambarasubramanian (@VigneshChidamb6) reported@PrimeVideoIN English Subtitle for the title 'Anugraheethan Antony' (Malayalam) is missing from 1:00:23 (from the duration 1 hour 0 minutes 23 seconds) until 1:04:35 Please do look at it and fix the issue. @PrimeVideoIN #PrimeVideo #AnugraheethanAntony
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Prof S Dov Bachmann (@SdBachman) reportedWatching @PrimeVideo #JoltOnPrime with #KateBeckinsale throwing one day old babies at Laverne Cox: seriously? What next: the night of broken necks. @amazon @JeffBezos do better when you produce #flicks: not funny and potentially dangerous: fact: baby necks are super fragile.
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The Bearded Soul (@lucura) reported@vinegardog1 @farscape @PrimeVideo This might be controversial but I did like Talyn’s design more than Moya’s. It was just sleeker and more apt for space battles. I feel like the crew could have avoided a lot of problems with Talyn’s combat ability. But he was a bit unruly.
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ChunkeyNinja (@TheChunkeyNinja) reportedThe sweet irony that @PrimeVideo and @netflix stop you from watching their stuff on PC in 4k and HDR to prevent piracy (which doesn't work btw). Which essentially incentivises PC users to pirate the better quality version if you think about it. Bunch of geniuses you lot. ✊ 🍆
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Vikas Singh Thakur (@VikasSi47632776) reported@tcl_india @PrimeVideo !!! TCL WORST BRAND & SERVICE SUPPORT !!! HI GUYS DON’T EVEN THINK OF BUYING TCL BRAND !! Their products are Literally CRAP & The most Disaster Service Support ,Their customer service department, Exe ,TL,Managers & Top Line Management is sitting out there to make Fake Commitment
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Jonathan Zemsky (@Buck_T_Vampire) reported@PrimeVideo rentals consistently have audio and video timing issues, for me. Only service I have that issue with.
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Dawgman_67 (@67Dawgman) reported@TheWheelOfTime @PrimeVideo One of the worst book series ever.
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BK (@bskwy720) reported@PrimeVideo BROKEN RECORD...time for a new message!
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thomas gates (@thomasgates1369) reported@PrimeVideo you need to de-categorize the movie “Take Shelter” as a horror movie, and put it into the boring/lame/waste of time drama category. Actually why don’t you just take it off the movies you can watch on your platform. All time worst movie ever .3/10
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SinaiVariant (@SinaiVariant) reported@AmazonUK @amazon @PrimeVideo hi, is there any reason why u wont honour the promotion of streaming 5 mins on peime video to get a £5 promo code. Its been 2 weeks and still no email and i watched more than 5 mins. And your customer service arent much help. Thanks
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Puddle Pirate ⚓️ (@LoogleW) reported@mark_stent @PrimeVideo @JeremyClarkson I was expecting the series to have been car crash TV, but it wasn’t. One of the pure viewing joys of 2021….🚜👌🏻✅
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Alicia (@Alicia27521557) reported@PrimeVideo take on Manifest us fans want to see more of it please help save manifest netflix passed and nbc canceled
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WE DID IT, NOW LETS BEAT COVID!! (@palumsha8) reported@PrimeVideo @MakingtheCutTV @AmazonFashion This picture is awful and gives me a headache…so I’d NEVER watch the show.