Amazon Web Services status: access issues and outage reports
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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (83%)
- Errors (17%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 5 days ago |
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Website Down | 8 days ago |
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Errors | 20 days ago |
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Website Down | 1 month ago |
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Website Down | 1 month ago |
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Website Down | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Kailash Tulsi Gajra (@kailashgajara) reportedIs @awscloud down right now? #AWSDownAgain #AwsDown
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Vinit Upadhyay (@vinitcodes) reported@kirodotdev @awscloud @AWSSupport issues still persist i didn't got any update
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Arick Goomanovsky (@g00manoid) reported@awscloud It's worse than technical debt in one way - sprawl compounds through the connections, not just the count. Ten agents with no shared context or ownership isn't ten problems, it's every pair of them. The fix is a connective layer that makes them a network instead of scattered debt.
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@Randomfrequency@mastodon.social (@randomfrequency) reported@QuinnyPig @awscloud There is only an A, B, and C zone and never shall we acknowledge the existence of any other ones. // Being part of the problem since 20XX
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Abdulkadir | Cybersecurity (@cyber_razz) reportedClarityCheck markets itself as a tool to detect catfishing. To verify identities. To keep you safe from liars online. Here's how it works. You upload someone's photo. ClarityCheck runs it through their reverse image search. Finds their dating profile. Their social media. Wherever that face appears. Seems solid. Except ClarityCheck just leaked 9 million photos sitting in an unsecured Amazon S3 bucket. 450 gigabytes of faces. Stored in folders labeled "faces" and "profiles." The photos came from people uploading images of strangers. Dating app screenshots. Private social accounts. Scanned prints. Photos of children. Most of these people never uploaded anything to ClarityCheck. They just got identified by someone else trying to figure out who they were. Then their face got indexed. Stored. And left wide open. For several months. The URL to access it was embedded in ClarityCheck's own website source code. The company's response: this was "temporary storage" and an "ordinary member of the public" would not have found it. An ordinary member of the public with the URL from their own website. Which is not temporary storage. That's just a server. And it wasn't invisible. You'd need 30 seconds and a basic understanding of how websites work. Now ClarityCheck says the data is "secured." A service built to prevent identity fraud just exposed millions of identities. The tool designed to catch people lying about who they are just showed everyone's actual face to anyone listening. The irony isn't subtle. It's a design flaw pretending to be an accident.
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Sai Manikanta ☕ (@rebuiltWithSai) reportedDay 19 of #JobSwitchUntilPlaced 🚀 Today's progress: ✅ Started a new Microservices project by building the User Service ✅ Solved 2 DSA problems ✅ Learned about Blob Storage (Amazon S3) One step closer to building production-ready, scalable backend systems.💪 #BuildInPublic
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Alvaro Villalba (@alvarovillalbap) reported@philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?
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Robat Das Orvi (@orvi_onethread) reportedDoes @awscloud have any real people in support? 😤 Frustrated after trying to reach a human for over an hour. Our server is completely down right now, and we can't get through. Terrible experience. We might finally have to switch away from AWS.
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krrawn (@krrawn) reportedI was wondering why @awscloud support was slow the other day
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ShenYubao (@ssybb1988) reported@AWSSupport @awscloudAWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932
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Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported@AWSSupport @AWSSupport @awscloud small business now facing issues with clients. Have provided all details and past 2hrs downtime on production server. Case 178699777500302 with Bill B. Also case 178555512600788, open since Aug 4, no response.
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John Darin Holloway (@bofkentucky) reported@QuinnyPig @awscloud Hopefully better than the "new" broken elastic beanstalk console experience.
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Christian Nonis (@christiannonis) reportedI am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever
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Milan Jovanović (@mjovanovictech) reported@mrwcjoughin @awscloud @Azure I doubt this is a compute issue, looks like a bottleneck from past choices coming to bite you
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Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported@awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!
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🦋Kieran🦋 💻 (@sir_divs_alot) reported@AWSSupport Thanks for your response and I've been keeping track for any updates very closely but the problem is these cases are either unassigned and if they are, no one is following up. I'm at the point of just giving up entirely cuz it's pointless waiting endlessly.
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Brian Porter (@kbporter) reported@amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!
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Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported@meaningoflights @jpschroeder @awscloud what issue do you have with that?
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Yuliyan Tsvetkov (@yuli_tsvetkov) reported@per_arneng @awscloud That's the control plane handshake, not Terraform being slow. Don't put cluster create on the incident path. Keep a warm spare per env.
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Harshil Mathur (@harshilmathur) reported4 billion payments. 3 trillion data points. One model trained on all of it. Meet @Razorpay Vulcan - India’s first transformer-based AI foundation model for payments. Built, trained and hosted in India, in partnership with @nvidia and @awscloud. Until now, every payments problem was solved separately: routing, fraud, risk, personalisation and more. We asked: What if one model could understand how money moves? And like LLMs are trained on text to understand language, Vulcan is trained on payments to understand how money moves. Already running in beta across 51,000+ businesses, Vulcan is delivering: - 8–10% improvement in payment success rates - the ultimate measure of whether a payment simply works. - 8x more international card fraud detected. - 5x more fraudulent or disputed transactions identified. - 1–2 lakh more purchases completed every month through better checkout personalisation. And we’re just getting started. The best part? Every payment Vulcan sees makes the next one smarter. We’ve spent years building the infrastructure that moves money for India. Now, we’re building the intelligence that understands and improves it. 🔥
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Sumedh More (@DroidBoyJr) reportedHey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS
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Maciej Wilczyński (@wilczynski24) reported@opsolutehq @awscloud Otherwise, I believe it's not fully viable for full-range products. Example of Lovable: they have hundreds of potential use cases. That's where they are on credit-based systems rather than outcome-based systems, because you can't narrow down the overall cafeteria of use cases.
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Jacque Cousteau (@JacqueBenson15) reported@amazon @awscloud @nvidia Having trouble My account was flagged for suspicious activity. 3 fraud charges on credit card. Rep told me charges would be reversed. He told me to cancel credit card & Amazon account. Now I'm stuck with hundreds of dollars in fraud charges. I'm a senior.
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Swaroop Hegde (@SwaroopH) reportedTIL: @awscloud has been racking up ipv4 charges on an old test instance of mine even though it uses dynamic IP. Just checked that their launch wizard deployed new instances with the same issue without warning 🤷
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Harun R. (@harundotdev) reported2. The obvious fix: split responsibility. Metadata stays in a database like Postgres. The actual file goes to object storage, Amazon S3 being the standard example. Better. Still not the full fix.
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Haresh Kukkreja (@HandbrakeHarry) reported@amazonIN @awscloud Your app seems to be down. Unable to contact Customer Support
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jd42 (@jdonovan42) reported@DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.
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barney (@Southclaws) reported@jonny_castles @awscloud I am seeing this too, ECR and S3 in eu-west-1, lots of "service unavailable" errors
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Jaimin Vaghani (@jaiminvaghani) reported@AWSSupport 5+ days, Case 178738643800497. Production down, customers impacted. Same scripted answer daily: no ETA, no updates, just "check back in a couple of hours." This needs real escalation. Please have someone with authority look at this.
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Matthew (@OneShotCaller) reported@ZZiata15569 @awscloud I have billing and budget alerts set up with AWS already. Main problem with a lot of tools I’ve used is too much noise in the alerts vs AWS option. Still, I think every AWS customer gets at least 1 surprise lol… part of initiation (onboarding?)