Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Errors (38%)
- Website Down (35%)
- Sign in (28%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glendale
|
Website Down | 8 days ago |
|
Oakland
|
Sign in | 10 days ago |
 Greater Noida
|
Errors | 10 days ago |
|
Alamogordo
|
Website Down | 15 days ago |
|
San Francisco
|
Website Down | 17 days ago |
|
Mercersburg
|
Sign in | 19 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Paulo (@Paulolethal) reported@AWSSupport This doesn't solve my problem; if they're not going to include Claude Opus 4.7 in Kiro, then I'll switch to another tool.
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Bryan (@0xp4ck3t) reported@AWSSupport URGENT - We have business + and we should be able to get a response from AWS within 30 minutes for critical issues. It's been hours, our **** DB is down. We need someone to have a look on it. Case ID 177566080000785
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The OddsBreakers (@theoddsbreakers) reported@PSchrags @awscloud @NextGenStats U mean, who will they trade down for?…
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Ravi Yadav (@RaviYadav514011) reportedI returned a product from Amazon online shopping app and the product was not working so I returned it but My refund is not released yetsince 2 months worst app @amazon @amazonIN @awscloud
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Seedling (@Seedling001) reported@amazon @Meta @awscloud Due to bad ai and offshore "customer service" it's taken me AN HOUR to try and get help with a simple issue. They couldn't help. Take "customer obsessed" off the bio and replace with " we don't give a **** about our customers." Absolutely getting worse every day.
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Carbon Tax Neil (@NeilPitman10) reported@AWSSupport Great! another bot. OK, but no one is looking at the github issues log.
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Henrique Lima (@HenriqueLi88059) reported@AWSSupport @awscloud Update: our account has been reactivated! ✅ After 36+ hours down, our Medical Imaging platform is back online. Thank you to @AWSSupport and the verification team for resolving this. We hope no other healthcare platform has to go through this. 🙏
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Homan (@_homester) reported@AWSSupport [1/2] After 11 days, your team replied! To say I need to wait more to hear back!!!! Our website has been down for 17 says. I have suffered immense business losses and trust erosion with longstanding customers and vendors as a result.
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Xyz (@Xyzfb2t) reported@awscloud First create a problem by having different services and the solve it by creating a new service.
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Big-Papi Δ (@bigpapi12988) reported@AWSSupport @Stealth732949 We understand there may be no ETA, but operating with no communication is unacceptable. Our business relies on your service, which is currently down. We are open to upgrading our plan if required. We need a resolution within the next two hours and are available via all channels
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StatusGator (@statusgator) reported🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker
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いいね！ (@yiyine8) reported@AWSSupport @AWSSupport Urgent billing issue. My EC2 instances are still generating charges, but I cannot access my AWS accounts because the registered emails were deleted. Case ID: 177725454200231 Could someone please help review my case?
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Sam (@samchbe) reported@AWSSupport found out that cloudflare can do this without problems. moved.
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Forengi, The Grand Nagus zek (@Elvismen) reported@AWSSupport Very concerning: AWS won’t let me pay an outstanding balance due to a billing issue. My account is closed, I’ve updated my card, opened a case, and still no human response. This is urgent and unacceptable. @AWSSupport please assist immediately.
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Sakura Yuki (@sakurayukiai) reported@vllm_project @awscloud @RedHat_AI The wild part is that FP8 KV cache was silently nuking 128k retrieval down to 13% and everyone probably just blamed the model. Two-level accumulation in FA3 is a massive save.
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Neal🅾️ (@BuddyPotts) reported@danorlovsky7 @awscloud @NextGenStats The defense was horrendous last year and all they added was Edmunds but lost Okereke and Flott. They cant stop the run at all, they should trade down and collect more picks and build the defense
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TLM13 (@accuratetlm13) reported@aryanandutkarsh @FisherPrice @awscloud I could get down with this!
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Ankur Agrahari (@agrahariankur21) reported@AWSSupport Yes it's really really frustrating as my 15+ clients website applications and all the mobile apps are not working since 12 hours and 500+ employees salaries were not disbursed due to this issue, but no instant help from your service team. Case Id sent privately.
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Rahul Patel (@U_N_R_3_A_L) reported@AWSSupport I'm trying to reach out AWS support through chat but 1 hour in the chat and no one is joining, this is the 2nd time I'm facing this issue in month where I have to keep on waiting for the production issue.
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Kaspa Mode: ON (@KasConviction) reported@cryptorover Ethereum is not even fully decentralized. No PoS can be with much of the node control on Amazon AWS. ETH is slow, expensive, and not fully decentralized.
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**** Gutierrez (@puntanoesverde) reported@jo_byden @PearsonVUE @awscloud This feels like a bad joke. It is degrading to have to plead for my rights just because of a natural cognitive habit. Thinking out loud is part of my problem-solving process as an Architect.
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Mona⁷³⁷ (@monalisamusk) reportedYour favorite apps don’t even own their own computers so why should you go through the hassle & unnecessary stress of buying hardware or dedicated servers for your own startup > Netflix runs on Amazon AWS > Spotify runs on Google Cloud > Airbnb runs on Amazon AWS "The Cloud" = renting someone else's servers Buying a server: $10k+ upfront Renting on cloud: $0.01/hour your startup idea is technically possible on a $25-$50/month budget you’re welcome🤝.
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Rahul Khatri (@Rahulk644) reported@AWSSupport Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789
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Ryan Lake (@RyanLake230731) reported@MetaNewsroom @awscloud @Meta When you going to fix facebook and Instagram and unblock mine and others accounts that were mistakenly blocked by Ai moderation??
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yourclouddude (@yourclouddude) reportedA startup wasted $50K on AWS. Not because AWS is expensive- because they didn’t understand it. Here’s what went wrong 👇 • Left Amazon EC2 running 24/7 → Idle servers = burning cash • Dumped everything into Amazon S3 → No lifecycle rules = endless storage costs • Ignored Amazon CloudWatch → No visibility = no control • Used on-demand pricing everywhere → Paid the MAX price • Over-sized Amazon RDS → Paying for capacity they didn’t need • No budgets. No alerts. No limits. → Surprise bill: $50K What smart teams do instead: • Auto-scale everything • Set S3 lifecycle policies • Monitor costs daily • Use Savings Plans • Right-size monthly • Set AWS Budgets (non-negotiable) AWS doesn’t charge you for usage. It charges you for mistakes. Fix this early → save thousands 💸
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Arshad Ansari (@arshad_ans5268) reported@AmazonHelp @awscloud Please tell me when my problem will be solved. I have sent you all the details.
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Henrique Lima (@HenriqueLi88059) reported@AWSSupport @AWSSupport with all due respect, we are blocked with no plausible justification. AWS suspended our account without warning, without explanation, and our Medical Imaging platform has been down for 36+ hours due to AWS's actions. We submitted every document requested. We opened
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Anoop Nair (@NairAnoopMG) reported@AWSSupport I understand. I have created a case and it has been unassigned and no response since 3 days. My production environment is down. Is there a way you can take this on priority and help respond on this case? Account id - 747327244951
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POWER magazine (@POWERmagazine) reported4/5 The good news: the same AI finding vulnerabilities can also help fix them. @awscloud reports a 50x improvement in security log analysis. AI models are now generating viable patches. And Project Glasswing will publish practical security recommendations within 90 days.
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TopCeo (@TeetheBuilder) reported@KylePause @AWSSupport Are you still having issues with this? I may be of help