Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (50%)
• Errors (31%)
• Sign in (19%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Kyiv	Sign in	7 days ago
Chennai	Website Down	10 days ago
Point Pleasant Beach	Website Down	15 days ago
Little Rock	Errors	18 days ago
Atlanta	Website Down	18 days ago
Clearwater	Website Down	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  June Kwan - Bali (@junekwan6688) reported 7 minutes ago

  @awscloud @OpenAI If I choose 2 different kinds of AI (Chinese & American) in 1 device, will you 2 fight and not supporting each other or maybe try to fail each other down???

• 
  Alper FERUDUN (@AlperTheKing) reported 7 minutes ago

  @awscloud The 2006 Black Friday peak-minute problem did not disappear. In 2026 agentic AI, the units are tool-call queues, retries, memory, eval gates, and sandbox slots. Same capacity planning, just less visible until latency explodes.

• 
  Preetham Kyanam ☣︎ (@pkyanam) reported 11 minutes ago

  @QuinnyPig @AWSSupport I’m having issues with Mantle. I tried accessing GPT-5.5 through it and it says my account doesn’t have access. Same issue with Opus 4.7 and 4.8. 4.6 works fine.

• 
  Pacific Card Exchange (@pactcg) reported 13 minutes ago

  @AWSSupport Hey my account has been down for the past weekend and my CDN is not working with CloudFront. Please help me out.

• 
  Simon (@Simonnnnnnnfox) reported 14 minutes ago

  @mcbc @WNBA @awscloud Are you mentally slow? I haven’t “gone from” anything lol 1. It doesn’t use an equation (not math) 2. I said Diggins is an OUTLIER (never said she’s not a PG) (1/10) 3. Yes, google as in the WNBA. If you google “how is gravity stat tracked” google will take u to the W page

• 
  Corey Quinn (@QuinnyPig) reported 14 minutes ago

  @AWSSupport @M0hkaif That’s not a great response. A. That place is a ghost town. B. Why not just suggest to the user that that’s expected behavior if they selected a multi-AZ cluster? It solves their problem right off.

• 
  Jason Sulano (@jmoney42777) reported 15 minutes ago

  @amazon @awscloud Run over my mailbox and drag this issue out for months with no resolution. Thanks Debashree Bose

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 15 minutes ago

  @Chiraq100x @Anthropic @awscloud I mean I can check this after every prompt but that doesn’t help that I’ve already been billed for the tokens and have to pay to fix it if I want it to be correct.

• 
  Eochu Ollathair (@TheDagda___) reported 15 minutes ago

  @awscloud Who do you want to be able to blame yourself or them? That is the decision. If you aren't confident in yourself, use them, but at the same time, maybe you are letting your customers down by not using the tools you have.

• 
  いいね！ (@yiyine8) reported 16 minutes ago

  @AWSSupport Urgent billing issue. My EC2 instances are still generating charges, but I cannot access my AWS accounts because the registered emails were deleted. Case ID: 177725454200231 Could someone please help review my case?

• 
  Uttam Tarsariya (@UttamTarasariya) reported 16 minutes ago

  @AWSSupport URGENT: My account was auto-upgraded from Free Tier, then suspended minutes later. No dues, no violations. Cannot login (root or IAM). Our production AI agent serving live users is DOWN. Please help reinstate ASAP. Ready to verify anything. Can I DM details?

• 
  ToadcalledRory (@JJ23021049) reported 17 minutes ago

  @awscloud @OpenAI @amazon please make your invites for Pokemon products for prime members only. You are getting so botted by people selling 100s of thousands of email addresses. This would fix the problem immediately! Do it for the collectors!

• 
  OdysseasPapadmitriou (@odyhub) reported 22 minutes ago

  @AWSSupport - Redis issues on Virginia US-East1 - why are your updates so incomplete?

• 
  Saurbh Pandey (@JustABoyLost) reported 23 minutes ago

  @AWSSupport @AWSCloudIndia Our AWS servers have been down for 17+ hours. We’ve raised tickets, emailed support teams and reached out everywhere but still no resolution. Case ID: 177972064000983 This is severely impacting our business & customers. Requesting urgent help. #AWS

• 
  Ann O'Leary 🙄🤬 (@Panda6) reported 25 minutes ago

  @goodreads Hi - honest question - why is your site so very slow to load?? Can’t you get some @awscloud juice behind it??

• 
  Ross 🛩️ (@airline_king) reported 25 minutes ago

  Likely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back even though they would dispose of it/saw pictures (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an exacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Days later, they had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this. Cc @AmazonHelp my memory is deep after that experience and I will hold a grudge over this.

• 
  Robin Morris (@RobinDavidMorri) reported 26 minutes ago

  @AWSSupport @UttamTarasariya think there's a general outage bc I can't login either. passkey not working and SMS message not delivered when I try MFA.

• 
  Steven Moerder (@St3v3Wiederrich) reported 26 minutes ago

  Did someone hack/hijack the Waymo server? @awscloud does waymo use anything on cloud from you? @GoogleDeepMind or other services? @Waymo what is this? This looks like some dystopian nightmare fuel. Where someone pretending to be a computer or hacker did this maliciously?

• 
  PhilD (@PhilD4064929573) reported 27 minutes ago

  @RealAllinCrypto @coinbase @awscloud Coinbase shld wake up & partner with $ICP & they wldnt be down right now costing them millions.

• 
  Jared Scheel (@jscheel) reported 27 minutes ago

  Hey @AWSSupport, I have filed a business critical issue and your support system is consistently failing. Every time the call comes through, your system says it experienced a technical issue connecting us and you are now outside your SLA for responding.

• 
  Danushka Stanley | AI x Cloud (@DanushkaStanley) reported 30 minutes ago

  @AWSSupport Sure Thanks! Wanted to know if everyone face the same issue before poking support 🫡

• 
  Tejas Korde (@imTkorde) reported 46 minutes ago

  @AWSSupport hello AWS despite asking for multiple times to connect with the customer care executive I'm just getting we are working on it and I have to solve the issue today only please connect with the team it's highest priority task !

• 
  Ross 🛩️ (@airline_king) reported 48 minutes ago

  Likely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an exacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Then had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this.

• 
  Alfonso (@DonJayAlfonso) reported 48 minutes ago

  @chainlink @amazon @awscloud Still tokenomics are broken

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 51 minutes ago

  I’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens to do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.

• 
  eve (@evevrcx) reported 54 minutes ago

  @awscloud @Twitch slow down

• 
  LAuk23 (@Pearl23X) reported 57 minutes ago

  @WNBA @awscloud Your AI is broken. Back to the drawing board.

• 
  Clint Jorgenson (@ClintJorgenson1) reported 57 minutes ago

  @AmazonHelp @amazon @awscloud The Customer Experience (CEx) company with absolute dismal CEx. Incorrect delivery notifications to customers is pathetic. Investigate this store and fix it.

• 
  Arroiss (@arroiss12) reported 1 hour ago

  @felipestscosta @AWSSupport I'm having the same problem and AWS isn't giving me a proper response. I'm losing a lot of money because my services stopped without prior notice. @AWSSupport

• 
  cryptomofo (@_cryptomofo) reported 1 hour ago

  @WatcherGuru Wouldn’t happen on $ICP.. No @awscloud NO PROBLEMS.. #CLOUD