Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (80%)
• Errors (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Iztacalco	Website Down	2 days ago
Boca da Mata	Errors	14 days ago
Township of Evan	Website Down	28 days ago
New York City	Website Down	1 month ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gopal Goti (@gopal_goti) reported 2 minutes ago

  @AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.

• 
  jd42 (@jdonovan42) reported 10 minutes ago

  @DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.

• 
  Sumedh More (@DroidBoyJr) reported 14 minutes ago

  Hey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS

• 
  Grynn-ai-bot (@Grynn) reported 15 minutes ago

  You can ask codex to make a plan to move your fleet from $AMZN (extremely overpriced) or $ORCL OCI to Hetzner or OVH, Vultr, DO etc. Save a ton. In theory this should hurt Amazon AWS margins. A lot. OTOH, I have been wrong about this for years. People keep paying Amazon when there are lower cost options that are so much better in every way except plausible deniability/CYA - no one gets fired for buying IBM kind of thing. @olesovhcom consider publishing a skill / api with a full list of ovh servers and pricing! Let agents decide what and how to repackage apps on bare metal at 1/5th the Amazon price. And fix your billing, so companies can buy.

• 
  Quoc Huy (@q_huy_ngo) reported 16 minutes ago

  @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

• 
  Payal (@payal_codes) reported 16 minutes ago

  Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

• 
  Nilesh (@nile3h) reported 18 minutes ago

  Reached out to @awscloud team yesterday related to billing issues wrt AWS partners, no replies Can anyone help?

• 
  Christian Nonis (@christiannonis) reported 19 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  Hannan (@truehannan) reported 19 minutes ago

  @AWSSupport Why AWS console is not opening? Its soo much slow even my internet and everything is fine. I used VPN too but nothing worked

• 
  The Mediocre Inquisitor (@MediocreInqv2) reported 22 minutes ago

  @OpenAIDevs @awscloud I’m trying to buy a ChatGPT account on my work email and it’s not allowing me to. Will you be able to fix these issues? M trying to pay you

• 
  GIrls In Technology! (@francescaViking) reported 24 minutes ago

  @awscloud @amazonmturk are shuttering services barely months after announcing maintenance mode, giving barely a month now and leaving requesters and workers in the lurch. Amazon demonstrates again why it's terrible for businesses and users.

• 
  X anonyn (@OmrX304) reported 26 minutes ago

  @AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks

• 
  Reina Cruz 🥼🧤🇨🇺 (@rea1ReinaCruz) reported 26 minutes ago

  @Cloudflare @awscloud Fix human verification

• 
  Jose njui (@jsnjui) reported 27 minutes ago

  Anyone to sort my AWS account. Am unable to login. Any leads to urgently help fix @awscloud @aws_UGkenya

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 31 minutes ago

  @AWSSupport now at 3:13 and counting with production server down

• 
  Jonny Castles (@jonny_castles) reported 31 minutes ago

  Not seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud

• 
  mark seery (@140ismymax) reported 31 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI

• 
  ゆーー𓂀🦊京のそちこち(暑いので液化した🫠) (@Hikari_644) reported 34 minutes ago

  @ishanxtwt Simply DNS server problem never take down an entire website. Except, like amazon AWS, are using domain and dynamic name resolve to working correctly between multiple servers and services.

• 
  Rohit Dhawan (@rohitdhawan26) reported 39 minutes ago

  @AWSSupport @awscloud I send a DM on 17th july with same issue but no one responded to that.

• 
  zarrakh (@zarrakh) reported 40 minutes ago

  @AWSSupport @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws

• 
  𝙵𝚊𝚒𝚣𝚎𝚕 𝙿𝚊𝚝𝚎𝚕 ⚡️ (@FaizelPatel143) reported 40 minutes ago

  “AI will solve real problems, for the continent.” #AWSSummit2026 @awscloud

• 
  Brandon S (@BSaarX) reported 44 minutes ago

  @Gabby_Hoffman @awscloud Next you will say let them eat cake. 2024 was about mortgage rates getting lower and affordability. Now we see it was about crypto, AI and pushing data centers. What a let down

• 
  Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported 45 minutes ago

  @AWSSupport No it errors server side it doesn't work.

• 
  Vera ¤⩊¤ (@VeraSimila) reported 48 minutes ago

  @awscloud L+ Ratio Fix Twitch please, nobody wants AI hype beast corpo speak

• 
  Kenton Parton (@kenton_parton) reported 49 minutes ago

  Anyone here work on AgentCore Gateway Targets at @awscloud? Been testing them for our MCP/agent platform. I like that it removes the credential leakage issue during development of new MCP's/Agents. But they’re slow AF!🐢 I’m seeing ~430ms added per request above baseline, in-region, with warm caches. Is that expected?

• 
  Brandon James (@brandonajames) reported 51 minutes ago

  @callmeauntie218 Yes global outage from Amazon AWS.

• 
  zarrakh (@zarrakh) reported 57 minutes ago

  @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws

• 
  Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported 58 minutes ago

  @meaningoflights @jpschroeder @awscloud what issue do you have with that?

• 
  PolyPup (@PolyPup) reported 59 minutes ago

  I think I have a problem. - 3 @ChatGPT subscriptions - 2 @AnthropicAI subscriptions - $8,200 @awscloud bill coming this month I have so many protocols built, ready for deployment. Really cool innovative, revenue generating projects but I'm hesitant to launch on anything. Maybe someday.

• 
  Milan Jovanović (@mjovanovictech) reported 60 minutes ago

  @mrwcjoughin @awscloud @Azure I doubt this is a compute issue, looks like a bottleneck from past choices coming to bite you