Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Errors (38%)
- Website Down (35%)
- Sign in (28%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glendale
|
Website Down | 5 days ago |
|
Oakland
|
Sign in | 7 days ago |
 Greater Noida
|
Errors | 7 days ago |
|
Alamogordo
|
Website Down | 12 days ago |
|
San Francisco
|
Website Down | 14 days ago |
|
Mercersburg
|
Sign in | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Golson (@jlgolson) reported@AWSSupport This is ******* ridiculous at this point. After a half dozen back and forth emails, the guy finally says "Also, after reviewing this request, I noticed a few things were not addressed and would like to clarify these. First, I see you mentioned that you're having trouble with an AWS Builder ID and not the account management console. Please note that an AWS Builder ID complements an AWS account, but it is separate from the AWS account and its sign in credentials." NO KIDDING, THAT IS WHY I SPECIFICALLY SAID IT WAS AN AWS BUILDER ID AND WAS SEPARATE FROM MY AWS ACCOUNT AND I COULD LOG INTO MY AWS CONSOLE JUST FINE. Explain to me what to do, because it seems like you are failing to THINK BIG and that you have zero BIAS FOR ACTION, so INVENT AND SIMPLIFY so that you can EARN TRUST and if you DIVE DEEP and do better, I'll DISAGREE AND COMMIT, got it?
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Kundan Kumar Kushwaha (@its_me_kundan) reported@AWSSupport @awscloud Facing an AWS account activation issue for 2+ days. Stuck in registration loop (error page), upgrade not working, ticket unassigned, and no response via chat despite hours of waiting. Account ID: 8651-2244-3590 Please assist urgently.
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Abomination (@Abomination81) reported@spiderlol_ I have nothing at home but a macbook pro and a server with some 5090's for ML's and storage. I use amazon aws ec2
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AI Tech News (@AITechNews_in) reported@amazon @AnthropicAI @awscloud 5GW = not scale… it’s dominance. AI is officially an energy problem now, not just a software problem.
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james bowler 👹 (@jmbowler_) reported@AWSSupport Strange .. it's happening again. when i sign in to console via root login, which mfa do i use? aws or amazon?
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Martin Alltimes (@Palatineirish) reported@awscloud What’s the difference between modernising and rebooting. Terrible, confusing text.
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Roberto Shenanigans (@Rob_Shenanigans) reported@PSchrags @awscloud @NextGenStats Hard disagree that there's no hole currently at LT. Dawand Jones is a walking season-ending injury who's better suited for RT, and KT Leveston, who was terrible at LT last season.
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Basim Khalid (@basimkhalid) reported@nygma504 @AWSSupport @awscloud Its down for me too. Any ETA please?
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Smarty (@RathoreSmarty) reported@AmazonHelp @amazonIN @awscloud It is unacceptable refund was already initiated w/o any investigation Now after investigation,its denied citing policy violations. If issue, why was the refund approved in the 1st place? Reversing it later is unfair. I request immediate refund.
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Sakura Yuki (@sakurayukiai) reported@vllm_project @awscloud @RedHat_AI The wild part is that FP8 KV cache was silently nuking 128k retrieval down to 13% and everyone probably just blamed the model. Two-level accumulation in FA3 is a massive save.
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PsudoMike 🇨🇦 (@PsudoMike) reported@awscloud Mean time to resolution in payments systems is where this matters most. An alert at 2am on a failed settlement run has very different urgency than a slow API endpoint. If the agent can distinguish context and prioritize accordingly, that changes what being on call actually means.
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Hershal Dinkar Rao (@Hershal0_0) reported@awscloud @PGATOUR still won't help me fix my slice though
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tsonubin (@tsonubin) reportedAnybody experiencing login issue with AWS CLI? @awscloud @awssupport
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Rehan Ahmed (@rehanahmediam) reported@awscloud one of our client is facing critical business impacting issue from the past 16 hours and tried their best to reach out to AWS support however we were not able yo receive any response yet, they have their account suspended and no support has been offered yet. Kindly chat
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mxh (@Jadore71411744) reported@AWSSupport 🚨 @AWSSupport URGENT — Account suspended 24+ hours, all services down. Was told a verification email was sent but I never received it. Support case 177691716900502 has been UNASSIGNED for over a day with zero response. I can't fix this without your help. Please escalate 🙏
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Anoop Nair (@NairAnoopMG) reported@AWSSupport I understand. I have created a case and it has been unassigned and no response since 3 days. My production environment is down. Is there a way you can take this on priority and help respond on this case? Account id - 747327244951
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TopCeo (@TeetheBuilder) reported@KylePause @AWSSupport Are you still having issues with this? I may be of help
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Archmagos of Zolon 🔭🪐🛸📡 (@qualadder) reported@AWSSupport @puntanoesverde PearsonVue is not customer first and they do not fix anything.
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Teddybear (@Teddybear230456) reported@awscloud What a load of ****. Listening, feedback... BS .... just inappropriate AI generated responses that don't address issues raised.
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Siddhant Tripathi (@siddhantio) reported@awscloud opened a case over 10 days ago and it’s still unassigned to any agent. Please help in resolving the billing issue.
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Jordan Golson (@jlgolson) reported@AWSSupport Okay — kind of nuts that there's no way to log in or reset a password or anything and that the MFA appeared out of nowhere... also that you can have the same login for AWS Builder AND AWS Console and there's no great explanation for why they're different.
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Henrique Lima (@HenriqueLi88059) reported@AWSSupport @awscloud Update: our account has been reactivated! ✅ After 36+ hours down, our Medical Imaging platform is back online. Thank you to @AWSSupport and the verification team for resolving this. We hope no other healthcare platform has to go through this. 🙏
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Forengi, The Grand Nagus zek (@Elvismen) reported@AWSSupport Very concerning: AWS won’t let me pay an outstanding balance due to a billing issue. My account is closed, I’ve updated my card, opened a case, and still no human response. This is urgent and unacceptable. @AWSSupport please assist immediately.
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CodieEditor (@CodieEditor) reported@AWSSupport Already sent, please take a look. This problem is with only the use of Claude Opus 4.7 via Bedrock; billing of other services are working totally fine.
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Rahul Khatri (@Rahulk644) reported@AWSSupport. Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789
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Ritesh (@RiteshA10965147) reported@amazonIN @awscloud @amazon Team, in India login, i am not able to see the billing address option at both Mobile app and website. Not sure if this is removed. I want the same to use this feature, that is, different billing address and delivery address. please support.
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Henrique Lima (@HenriqueLi88059) reported@AWSSupport @AWSSupport with all due respect, we are blocked with no plausible justification. AWS suspended our account without warning, without explanation, and our Medical Imaging platform has been down for 36+ hours due to AWS's actions. We submitted every document requested. We opened
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Kane | AI Insider 🤖 (@scooblover) reportedThis isn't Iran's first move against AI/tech infrastructure. Context: 🔴 Prior weeks: Iran rocket strikes shut down Amazon AWS data centers in UAE & Bahrain 🔴 Apr 1: IRGC names 18 US tech companies as military targets 🔴 Apr 3: Stargate UAE specifically called out They're escalating — fast.
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Mike Dupont (@introsp3ctor) reported@AWSSupport oh, now it magicallly worked again! i just logged in. thanks for your help. this is the second multi day outage, once a month it seems
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Goksal (@goksaladiguzel) reported@awscloud If banks, especially those relying on COBOL-based legacy systems, replace them with modern software, they would most likely require 20–30 times more computing capacity than their current server infrastructure, and in general they still wouldn’t reach COBOL’s level of performance. And also, every time we go to an ATM to withdraw money, we will most likely see a “null point exception.”