Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (78%)
• Sign in (11%)
• Errors (11%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Website Down	12 days ago
New York City	Website Down	15 days ago
Ciudad Jardín	Website Down	1 month ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago
Point Pleasant Beach	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AntDracula (@ant_dracula) reported 3 minutes ago

  @_LeadPoisoning_ @awscloud That’s because it’s never up long enough to generate an error

• 
  Matthew (@OneShotCaller) reported 7 minutes ago

  @ZZiata15569 @awscloud I have billing and budget alerts set up with AWS already. Main problem with a lot of tools I’ve used is too much noise in the alerts vs AWS option. Still, I think every AWS customer gets at least 1 surprise lol… part of initiation (onboarding?)

• 
  Brandon James (@brandonajames) reported 9 minutes ago

  @callmeauntie218 Yes global outage from Amazon AWS.

• 
  Keith (@happy_keith) reported 11 minutes ago

  @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

• 
  GettingMyGlitchOff (@GettingMyGlitch) reported 12 minutes ago

  @AWSSupport Again there is a mass wave of suspensions like in May I'm assuming in error as I've been on this platform for over 10 years and this seems to be happen more frequently. Emails from mturk-noreply havent worked in a long time,any updates on this situation @amazonmturk

• 
  Dhanush N (@Dhanush_Nehru) reported 14 minutes ago

  Opened a support portal ticket on AWS. For a week, I heard nothing. contacted @AWSSupport by direct message and the issue was resolved in a matter of days. Their team still responds to thousands of queries every day. That's how genuine support appears. Thank you AWS!

• 
  Indrani Som (@indrani_som2004) reported 15 minutes ago

  @Anjishnu46 @AWSSupport @AWSSupport look into this issue

• 
  Ümit Kaan Usta (@umitkaanusta) reported 16 minutes ago

  @AWSSupport I keep getting errors across the AWS Console where components or resource lists fail to load, showing messages like “An error occurred calling the API: describeAddresses.” Reloading sometimes fixes it temporarily. can you help? It's mostly on EC2 related stuff. us-east-1

• 
  Nil (@slowalgorithm) reported 18 minutes ago

  @awscloud How are you planning to compensate all your customers who panicked and started deleting resources since the email was legit and there was not a second email notifying of the issue. Your support bot itself claimed the expenses were legit.

• 
  Adel Bucetta (@adelbucetta) reported 20 minutes ago

  @tushaarmehtaa @OpenAIDevs @awscloud back to school is just a Band-Aid on a larger issue: how do we make building with ai accessible for the next 50 million people, not just 50?

• 
  Mon (@mon73x) reported 20 minutes ago

  @asimrazax @AWSSupport I have the same problem. Did you fix it?

• 
  Ivan Toma (@FounderRAVERK) reported 23 minutes ago

  @awscloud @Google @Microsoft The water problem is only going to get bigger. We already have technology that can help data centers produce their own cooling water from the sea. Let’s solve this together.

• 
  Siddartha DevOps (@SiddarthaDevops) reported 23 minutes ago

  @AWSSupport link is not working

• 
  Mario Giampieri (@mario_giampieri) reported 24 minutes ago

  @AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.

• 
  Har (@duckboy1909) reported 27 minutes ago

  @awscloud fix your Alexa servers and fix your Bluetooth on app and devices! #alexadown #alexa #amazon

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 31 minutes ago

  @AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?

• 
  Md Jaoyad (@JaoyadCode) reported 33 minutes ago

  @awscloud you should fix it otherwise people will become sick after watching the bill!

• 
  That Other Hecate (@HecateKeys) reported 34 minutes ago

  @OwenGregorian 1) Forgets how DNS works. AWS goes down for days. 2) Forgets how arithmetic & metering works. Trillion-dollar bills for scant usage. @awscloud Regretting all those mass layoffs of your veteran engineers yet?

• 
  Certified AI Dev (@MisterPrashant) reported 41 minutes ago

  This solution to this problem is AI traffic monetization. If you are an owner of a platform that provides some valuable data, you can put the data behind a paywall for the AI traffic by charging the bot fraction of a penny for using your content. x402 Payment Required protocol tells the bot that the content requires payment and the bot settles the transaction quickly on a stable coin at which point the content becomes accessible. This way,people running their search bots does not require subscription to 10 different services and can easily access data from anywhere at a very minimal cost and the owners of the sites also win as the traffic count to their paywalled site will generate income. This is not a concept. The framework to build this is already available in @awscloud today.

• 
  Prateek Gupta (@p_valuee) reported 43 minutes ago

  AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

• 
  banhchung (@banhchugxanh) reported 44 minutes ago

  @POTATOCHEAPGAM1 @trythreews @awscloud i'm so down for cloud gaming, but 5gb internet feels like a stretch

• 
  Armando J. Perez-Carreno (@perezcarreno) reported 44 minutes ago

  @ngriffin_uk @awscloud The problem wasn’t only the billing page. Many people received billing usage alerts with tremendous spend. In our case, it was additionally frustrating because we couldn’t log in due to an MFA bug while we were about to board a ten hour flight. Some of us do care.

• 
  Ritesh Roushan (@devXritesh) reported 46 minutes ago

  A good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.

• 
  Felipe Rojas (@FipeRojas) reported 49 minutes ago

  @AWSSupport as root admin of a management account in Chile, your system failed to issue our statutory VAT invoice despite our tax settings were configurated according to your mails and RUT verified since june 2. Already 4 open cases without answer. ID 178524912400362

• 
  Jonny Castles (@jonny_castles) reported 50 minutes ago

  Not seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud

• 
  IDrabs (@drabs_i) reported 53 minutes ago

  @PlayStation @awscloud Wtf you playing at fix the outage.

• 
  Edward Donner (@edwarddonner) reported 55 minutes ago

  @BaconOverflow @awscloud I'm an experienced technologist. Yes a bug was likely. My fear was I'd made a terrible mistake or leaked credentials. AWS customers are on the hook for either. AWS has no hard caps. My initial alerts were high but not billions. For 10 mins I thought this just might be real.

• 
  matyas.dev (@DevMatyas28516) reported 56 minutes ago

  @AWSSupport Still nothing happened after a week, after I sent your X account our issues numbers.

• 
  Shobhit Shrivastava (@shri_shobhit) reported 60 minutes ago

  @adamr_1776 I left Amazon AWS around 2019. From what I recall it was something like issues dot Amazon dot com

• 
  J (@kankerhoerrrrrr) reported 1 hour ago

  @marcelocantos @awscloud you're a moron. it was a known, and widespread issue, and they even had a notice in the health dashboard. this is a skill issue.