Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (83%)
• Errors (17%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Pottstown	Website Down	3 days ago
Iztacalco	Website Down	6 days ago
Boca da Mata	Errors	18 days ago
Township of Evan	Website Down	1 month ago
New York City	Website Down	1 month ago
Ciudad Jardín	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zarrakh (@zarrakh) reported 5 minutes ago

  @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws

• 
  Matt Lea (@schematical) reported 9 minutes ago

  @PhilipAnderse @awscloud @amazon What's the problem? I know a thing or two about AWS.

• 
  Ricci Research (@ricci_nov) reported 9 minutes ago

  @nvidia @awscloud The buried detail is "Vera CPU server" — NVIDIA hand-delivering an ARM CPU to the company that built Graviton to escape CPU vendors. The GPU is the ticket; the CPU is the trojan horse into the one socket AWS thought it had reclaimed.

• 
  Robat Das Orvi (@orvi_onethread) reported 10 minutes ago

  Does @awscloud have any real people in support? 😤 Frustrated after trying to reach a human for over an hour. Our server is completely down right now, and we can't get through. Terrible experience. We might finally have to switch away from AWS.

• 
  Jaimin Vaghani (@jaiminvaghani) reported 14 minutes ago

  @AWSSupport @AWSSupport Day 6. Production down. Same templated reply on Twitter, in the case, everywhere. If a multi-day production outage doesn't qualify for real escalation, what does? Asking someone with authority to review Case 178738643800497 and respond with an actual ETA.

• 
  Payal (@payal_codes) reported 22 minutes ago

  Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

• 
  Jaimin Vaghani (@jaiminvaghani) reported 22 minutes ago

  @AWSSupport @AWSSupport Appreciate the reply, but I've heard this exact message every day this week. At what point does a 5+ day production-down case qualify for actual escalation? Please have an escalation manager or TAM contact me directly, the Support Center loop isn't working.

• 
  zarrakh (@zarrakh) reported 23 minutes ago

  @AWSSupport @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws

• 
  ShenYubao (@ssybb1988) reported 26 minutes ago

  @AWSSupport @awscloud AWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

• 
  Carlos DP 🤖🇺🇸 (@carlosdponx) reported 27 minutes ago

  @MarwaEldiwiny They’re not hiding it’s a G1, it’s obviously a G1 and they don’t lie if asked. I don’t advertise explicitly my robots are built on G1 either, because it’s a distraction when marketing like this. The end user doesn’t care. It’s like if you sold a SaaS product and mentioned the servers run on Amazon AWS, it’s irrelevant to the user. Their tweets are marketing posts, not technical reports. Also idk what you mean by the G1 “having a lot of issues”. It’s the most reliable and mature humanoid platform you can actually buy today (and we have no data on reliability of closed platforms).

• 
  Jaimin Vaghani (@jaiminvaghani) reported 30 minutes ago

  @AWSSupport @AWSSupport Day 7.Production still down, Case still unresolved. Yesterday you said it was "forwarded internally for review" that's the third different phrasing for the same non-answer. I'm not asking for updates anymore. I'm asking: who owns this case, and when will it be fixed?

• 
  PolyPup (@PolyPup) reported 30 minutes ago

  I think I have a problem. - 3 @ChatGPT subscriptions - 2 @AnthropicAI subscriptions - $8,200 @awscloud bill coming this month I have so many protocols built, ready for deployment. Really cool innovative, revenue generating projects but I'm hesitant to launch on anything. Maybe someday.

• 
  The Mediocre Inquisitor (@MediocreInqv2) reported 32 minutes ago

  @OpenAIDevs @awscloud I’m trying to buy a ChatGPT account on my work email and it’s not allowing me to. Will you be able to fix these issues? M trying to pay you

• 
  🦋Kieran🦋 💻 (@sir_divs_alot) reported 35 minutes ago

  🚨 @AWSSupport I've been unable to create a Kiro subscription for 2+ weeks, getting error"account is not authorized to make this call." I have an active account, valid billing, and correct IAM Identity Center Organization instance setup. Case #178567212700620 escalate urgently.

• 
  Alvaro Villalba (@alvarovillalbap) reported 35 minutes ago

  @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

• 
  Krishna.Ki.Shor (KK) (@kkbava) reported 38 minutes ago

  @AmazonHelp You are still giving me work!😡 Why not look inwards and check if order was indeed delivered? And tell the software geeks and nerds that there is a problem with conflicting messages? Learn from failures guys! That's what I learnt from @awscloud

• 
  WPBeginner (@wpbeginner) reported 39 minutes ago

  You built your WordPress site over months (or years). One bad plugin/theme update can wipe it all out overnight. 😱 Plugin conflicts. Malware. A botched migration. A hacked server. The disasters that take down WordPress sites usually happen without warning. And here's the mistake most site owners make: they think their hosting provider's backup is enough. It's NOT. If the server fails, you lose both your site and the backup. We share the complete step-by-step guide for backing up your WordPress site the right way. Here is what you will learn: ✅ Use a Backup Plugin (Best for Most People): @DuplicatorWP is what we use across our sites. Full-site backups, disaster recovery links, and restore without having the plugin pre-installed. Free version available, Pro has scheduled backups. ✅ Use Your Hosting Provider's Backup: SiteGround (where WPBeginner is hosted) includes manual and automated daily backups on all plans. Bluehost partners with CodeGuard and Jetpack for their built-in options. ✅ Manual Backup With cPanel or FTP: Use cPanel's Backup Wizard for a full backup, or connect via FileZilla FTP to download your wp-content, themes, plugins, and wp-config.php files directly. ✅ Send Backups to Cloud Storage: Duplicator and UpdraftPlus both connect natively to Google Drive, Dropbox, OneDrive, and Amazon S3. Never store backups on the same server as your website. If your host fails, both are gone. ✅ Set Up Automatic Scheduled Backups: Configure hourly, daily, weekly, or monthly backups in Duplicator based on how often you publish. eCommerce stores and busy blogs need daily. Slower-moving sites can get away with weekly. Ready to protect years of hard work with a proper WordPress backup system? Read the full ultimate step-by-step guide 👇 (Link is in the thread below)

• 
  Arian van Putten (@ProgrammerDude) reported 40 minutes ago

  @QuinnyPig @awscloud Are they gonna fix that IAM identity center stored passkeys on a domain that is shared between aws orgs and accounts so I keep locking myself out of orgs when updating one?

• 
  GIrls In Technology! (@francescaViking) reported 40 minutes ago

  @awscloud @amazonmturk are shuttering services barely months after announcing maintenance mode, giving barely a month now and leaving requesters and workers in the lurch. Amazon demonstrates again why it's terrible for businesses and users.

• 
  Prateek Gupta (@p_valuee) reported 43 minutes ago

  AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

• 
  ✨Neil Blumenthal (@MrKryptonBTC) reported 44 minutes ago

  @AWSSupport So you guys wont fix my issue anymore? Ghosting me? 7days gone? Dont say weekend or bla bla. Stop wasting people's time

• 
  Somers (@jake__somers) reported 46 minutes ago

  AWS keeps charging me 1000x what it should be for inference I try to use the new "generally available" Grok 4.6 Prompt caching doesn't work at all I spend $1.9 worth of inference testing caching I see my AWS bill is now $3400 This was an issue months ago as well. @AWSSupport

• 
  Piragash Velummylum (@piragash) reported 48 minutes ago

  At @awscloud we call this undifferentiated heavy lifting. @Cometml Opik does the hard work, so you can focus on the customer problems.

• 
  Jaimin Vaghani (@jaiminvaghani) reported 49 minutes ago

  @AWSSupport 5+ days, Case 178738643800497. Production down, customers impacted. Same scripted answer daily: no ETA, no updates, just "check back in a couple of hours." This needs real escalation. Please have someone with authority look at this.

• 
  Ohm Patel (@Techieohm) reported 50 minutes ago

  “Facing some problems with @awscloud on our new product. This is the 2nd time this has happened.”

• 
  krrawn (@krrawn) reported 54 minutes ago

  I was wondering why @awscloud support was slow the other day

• 
  Corey Quinn (@QuinnyPig) reported 55 minutes ago

  @awscloud You have all the tools to fix this, someone’s just apparently too scared to give Charlie a crossbow and diplomatic immunity. Give him the crossbow and stand back, @satyanadella.

• 
  Hitesh Kumar Gupta (@iHiteshAgrawal) reported 56 minutes ago

  @kunalstwt @WeMakeDevs @awscloud Tried registering but the form needs a student email ID. My college doesn't issue one, which is common in tier 2 and 3 colleges. Happy to send university marksheets or college ID instead. Otherwise the online-for-all-India part misses the students who'd benefit most.

• 
  Gopal Goti (@gopal_goti) reported 59 minutes ago

  @AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.

• 
  Priyanshu (@iproductAI) reported 59 minutes ago

  Here’s the cleaned-up version with fixed grammar, same hard tone, and no em dashes: I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.