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Amazon Web Services

Amazon Web Services status: access issues and outage reports

Some problems detected

Users are reporting problems related to: website down, errors and sign in.

Full Outage Map

Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 20: Problems at Amazon Web Services

Amazon Web Services is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

  • 67% Website Down (67%)
  • 22% Errors (22%)
  • 11% Sign in (11%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

CityProblem TypeReport Time
Boca da Mata Errors 8 hours ago
Township of Evan Website Down 15 days ago
New York City Website Down 18 days ago
Ciudad Jardín Website Down 1 month ago
Kyiv Sign in 3 months ago
Chennai Website Down 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • brandonajames
    Brandon James (@brandonajames) reported

    @callmeauntie218 Yes global outage from Amazon AWS.

  • kbporter
    Brian Porter (@kbporter) reported

    @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

  • igncass
    Ignacio Cassinelli (@igncass) reported

    @awscloud What a terrible response

  • jcastillo4tx
    Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported

    @AWSSupport now at 3:13 and counting with production server down

  • _virusbug_
    Ashutosh Dubey (@_virusbug_) reported

    @AWSSupport I’ve already emailed the AWS Receivables team but haven’t received a reply yet, it’s been 3 days now. The support engineer only advised me to contact them about this issue. @AWSSupport

  • Mostofsky
    Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported

    @awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!

  • okko
    Okko Ojala @okko@mastodon.social (@okko) reported

    @edwarddonner @awscloud @AWSSupport Combine a bug like that and spending caps, and the services would have been taken down and caused major losses of services worldwide.

  • CTOAdvisor
    Keith Townsend (@CTOAdvisor) reported

    I spent over $120 in @awscloud so far this month. Most of it has been on GPU instances and Xeon 6. This is the most I've spent since I've had a long-running VM as a web app server a few years ago.

  • open_erv
    Open_ERV (@open_erv) reported

    Unfortunately although they appear to be awesome people BrambleCFD is turning out to not be that hot. The main problem is the relationships/what they do of all the different settings is ridiculously opaque. There is no documentation. Their solution is to try to explain things in a video call, and if you need help, you ask for it, which it takes a week or more to get any kind of answer from an actual human, not because they are doing anything wrong but that's just not a good system. It's a long long way from the useability of simscale. I did however uncover an option that might be reasonably good, which is a virtual machine that I pay for the core-hours on. In many ways this is better. I can work directly with openFOAM and one of the front ends on a high powered linux computer with hundreds of gigs of ram and 96 high powered cores, and still only pay for what I use, theoretically. The openFOAM foundation has a system worked out ad directly offers the service, unfortunately they in turn use the amazon AWS or the microsoft Azure system, but what can you do. There are other companies that do similar things, but they probably aren't as well done as the one from the actual foundation. I think I'll try that one first. Having an AI in a harness on the machine is probably going to be indispensable, but I'll be using it primarily as a learning tool rather than asking it to do everything for me. I have been able to set up CowAgent, which is kind of basic but seems to work ok, with DeepSeek. A "harness" allows the AI to run commands on your computer and read the output automatically, as well as the other things web chat stuff can do. Secondly, it can store information in files and run the AI in a loop, doing many inferences one after the other, thus getting far more done than a web chat can (actually they might do something similar now IDK but they don't seem to).

  • AbhijitTripat13
    Abhijit Tripathy (@AbhijitTripat13) reported

    @awscloud @awscloud still no response. You guys are so slow

  • harundotdev
    Harun R. (@harundotdev) reported

    2. The obvious fix: split responsibility. Metadata stays in a database like Postgres. The actual file goes to object storage, Amazon S3 being the standard example. Better. Still not the full fix.

  • sophia_ray_17
    sof ࿔˚⋆ (@sophia_ray_17) reported

    @awscloud until the cloud has a power outage and i can't get into my car

  • _ggbridge
    golden gate bridge (@_ggbridge) reported

    @litteralyme0 this happens to me everytime Amazon AWS has an outage

  • drabs_i
    IDrabs (@drabs_i) reported

    @PlayStation @awscloud Wtf you playing at fix the outage.

  • vinitcodes
    Vinit Upadhyay (@vinitcodes) reported

    @AWSSupport @kirodotdev @awscloud I’ve already raised a case explaining the entire issue. Case ID: 178664512400070. Unfortunately, I still haven’t received any genuine help, which is really disappointing. I’m not the only one facing this issue-many others are experiencing the same problem. Please look into this.

  • osangesua
    BOB-DO-THEM (@osangesua) reported

    This is a blatant lie intended to mislead the electorate. The glitch synchronisation in the BVAS is the reason he won't effect the upgrade because if an upgrade is carried on the BVAS, the entire calibration of glitches will disappear and the fear that @awscloud may have disabled or blocked the application that allows them to manipulate the BVAS is the reason for this unprovoked lies

  • edwarddonner
    Edward Donner (@edwarddonner) reported

    @BaconOverflow @awscloud I'm an experienced technologist. Yes a bug was likely. My fear was I'd made a terrible mistake or leaked credentials. AWS customers are on the hook for either. AWS has no hard caps. My initial alerts were high but not billions. For 10 mins I thought this just might be real.

  • mnafees
    Mohammed Nafees (@mnafees) reported

    yo @awscloud seems like a broken cert chain from your side

  • mailbox28564784
    mail box (@mailbox28564784) reported

    @amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l

  • happy_keith
    Keith (@happy_keith) reported

    @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

  • harikp2002
    Harikrishna KP (@harikp2002) reported

    @AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!

  • reze_xqc
    Siya (@reze_xqc) reported

    @AWSSupport Case 178653274100402 opened 3 days ago, no response. Can't sign in to AWS Builder ID, email locked to unknown sign-in method, blocking access to AWS Academy courses. Need help.

  • sudee1285
    Sudeep (@sudee1285) reported

    I need assistance to access existing APN account...it's getting error.. please help me. @awscloud

  • cloudsurf3
    S (@cloudsurf3) reported

    @awscloud Take down that other tone-deaf tweet, pure mockery of your customers

  • silenthill_x
    masaki (@silenthill_x) reported

    @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

  • zarrakh
    zarrakh (@zarrakh) reported

    @AWSSupport @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws

  • AIPulse0
    🔥 PHOENIXX🔥 (@AIPulse0) reported

    AMAZON AWS PAYS $127K/MO FOR CLOUD COMPUTING. SERGEY BOUGHT CHEAP SERVER RACK + CLAUDE AI. MAKES $318K Pause at 0:11 — rack with 40+ servers. Every indicator glows green. This is local computing. Zero latency. Zero cloud bills. Sergey, 35, Ukraine. Was AWS architect, $7,200/month. Understands: companies pay Amazon millions, but they can do same calculations locally. Bought used server rack for $4,800. Installed Claude AI for local processing. 78 companies pay $4,077/month each instead of $12K on AWS. Amazon offered $4,200,000. Sergey said: "You profit from dependency. I profit from freedom." Why — in video.

  • Synapse_Brief
    Synapse Brief (@Synapse_Brief) reported

    @yugacohler @awscloud @CoinbaseDev The post frames this as a new capability, but Amazon already gave agents the ability to make purchases in December 2025. The Coinbase integration is the expansion, not the invention. The real bottleneck was never payment rails. It's authentication and authorization at scale. How does an agent prove it's authorized to spend, and how do you prevent a single compromised agent from draining a wallet? Coinbase's infrastructure solves the custody and settlement problem. AWS solves the identity and access management layer. The combination is what makes this production-ready. The "AI agents will outnumber humans" framing is hype. The real driver is that agents need to pay for API calls, data feeds, and compute resources autonomously. That's a practical requirement, not a sci-fi scenario. Stripe being involved is the quiet signal here. They handle the merchant side of the equation. Agents paying for things requires both the payer and the payee infrastructure. The managed aspect matters more than the payments themselves. AWS handles the compliance, KYC, and fraud detection layers that would otherwise be a nightmare to build. That's the real value proposition.

  • 140ismymax
    mark seery (@140ismymax) reported

    Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI

  • DevMatyas28516
    matyas.dev (@DevMatyas28516) reported

    @AWSSupport Still nothing happened after a week, after I sent your X account our issues numbers.