Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (82%)
• Sign in (9%)
• Errors (9%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Website Down	24 hours ago
New York City	Website Down	4 days ago
Ciudad Jardín	Website Down	29 days ago
Kyiv	Sign in	2 months ago
Chennai	Website Down	2 months ago
Point Pleasant Beach	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Teixeira (@matt_teeixeira) reported 6 minutes ago

  @priyansh_ptl18 @awscloud @AWSSupport Error I'm sure?

• 
  Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported 7 minutes ago

  @awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!

• 
  hansi flick enjoyer (@sambarvadaii) reported 8 minutes ago

  @santhoshv @AWSSupport @awscloud I had an s3 bucket with some data in worth 2-3 mb at max. At first I thought someone hacked into my account. I raised a billing inquiry, after which I realised that this was an ongoing issue.

• 
  mark seery (@140ismymax) reported 15 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI

• 
  PositiveVibes (@KPTheFighter) reported 16 minutes ago

  @awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws

• 
  Ironluca (@Ironlucaaa) reported 17 minutes ago

  Heyo again @AWSSupport, thanks for fixing the issue! My bill is only $503 now. That's much better, it's okay now!

• 
  SwarmOne.ai (@swarmoneai) reported 18 minutes ago

  OpenAI just unveiled Jalapeño - their first custom inference chip with Broadcom. "Substantially better performance per watt." Interesting. But a chip doesn't fix a misconfigured serving stack. Custom silicon with default batching, naive routing, and untuned KV-cache management is still burning money. SwarmOptimizer doesn't care what chip you run. It tunes the deployment layer - batching, caching, routing, concurrency - where most of the waste actually lives. The silicon is one layer. The optimization is another. Now on @awscloud

• 
  José Ramírez García (@joseramirezrk) reported 27 minutes ago

  @awscloud I'm sure no infra outage caused stress and had the same repercussions than this "issue" something must be done, I guess, no?

• 
  Corey Quinn (@QuinnyPig) reported 27 minutes ago

  Kinda funny that nobody's even making observations like this about @awscloud, if you want to go a level deeper down the irrelevance well.

• 
  AntDracula (@ant_dracula) reported 32 minutes ago

  @kankerhoerrrrrr @marcelocantos @awscloud "skill issue" is a term only unironically used by losers and AI bots. I can take a guess at which one you are.

• 
  mail box (@mailbox28564784) reported 33 minutes ago

  @amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l

• 
  metis (@metis00001) reported 33 minutes ago

  @AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.

• 
  Priyanshu (@iproductAI) reported 33 minutes ago

  I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.

• 
  Jaden Fix (@jadenfixxx) reported 33 minutes ago

  Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

• 
  AntDracula (@ant_dracula) reported 38 minutes ago

  @_LeadPoisoning_ @awscloud That’s because it’s never up long enough to generate an error

• 
  Keith Townsend (@CTOAdvisor) reported 38 minutes ago

  I spent over $120 in @awscloud so far this month. Most of it has been on GPU instances and Xeon 6. This is the most I've spent since I've had a long-running VM as a web app server a few years ago.

• 
  Jonny Castles (@jonny_castles) reported 42 minutes ago

  Not seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud

• 
  Gabe Fletcher (@gabefletcher) reported 42 minutes ago

  @marcelocantos @awscloud bro... touch some ******* grass. OF COURSE IT WAS AN ERROR. WHO REALLY THINKS THEY LOOK AT THEIR AWS BILL FOR A TRILLION DOLLARS AND SAYS "OH THATS DEFINITELY REAL" stop. go **** off to some VPS's or some ****.

• 
  Abhijit Tripathy (@AbhijitTripat13) reported 44 minutes ago

  @awscloud @awscloud still no response. You guys are so slow

• 
  GettingMyGlitchOff (@GettingMyGlitch) reported 46 minutes ago

  @AWSSupport Again there is a mass wave of suspensions like in May I'm assuming in error as I've been on this platform for over 10 years and this seems to be happen more frequently. Emails from mturk-noreply havent worked in a long time,any updates on this situation @amazonmturk

• 
  David G (@MohandesDavid) reported 46 minutes ago

  @thewebbie @awscloud Rounding error, obviously....

• 
  Ryan Varghese Mathew (@RyanVarghese14) reported 47 minutes ago

  Hi @awscloud @AWS I am currently facing issues from regarding certain payments. And despite incessantly reaching out on the support team and the email, I have been charged and there has been no formal support extended. I know you guys can do better than this.

• 
  Jan Jezek (@jbodl) reported 48 minutes ago

  @awscloud First you sent alerts that the account was over budget by 6-figure numbers. When the user logged in, the billing console confirmed the same. No banner there was an issue, no followup email, nothing. Just wannabe funny jokes on X. Seriously, AWS?

• 
  Clem ent (@clement___10) reported 50 minutes ago

  Self hosting your email server is something that Is very tricky and I still can't grasp till today. The craziest part is not the setup but managing the email server reputation. I rather pay @Cloudflare or @awscloud.

• 
  Shaaaaaaaaan (@AryavartKSamrat) reported 50 minutes ago

  @Sahilvyas29 @JeffBezos @AWSSupport Its a amazon glitch man. Read about it.

• 
  Ayush Sanj (@AyushSanj) reported 54 minutes ago

  @taashuu_ @TeamShiksha @awscloud Looks like internal aws issue, big issue tho. Millions 🥲

• 
  M (@mdw864) reported 55 minutes ago

  @googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.

• 
  bittermelon (@melon_thief) reported 59 minutes ago

  @AWSSupport Moving my domains and hosting to Cloudflare. There should have been a service bulletin on the billing page explaining the issue

• 
  Steven Coburn (@pcgamer11) reported 60 minutes ago

  @PlayStation We can't play the open beta rn because PSN IS DOWN. Yes, it uses/runs on @awscloud but you could at least ACKNOWLEDGE the issue!!!

• 
  Fikri Firdaus (@fikrfird) reported 1 hour ago

  @awscloud This really isn’t something to joke about. A false billing alert at this scale can cause genuine panic and even serious health consequences. Some users may have rotated credentials, shut down workloads, or deleted services because they feared their accounts had been compromised.