Amazon Web Services status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website down, errors and sign in.
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 20: Problems at Amazon Web Services
Amazon Web Services is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (38%)
- Errors (36%)
- Sign in (26%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 4 days ago |
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Website Down | 7 days ago |
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Website Down | 19 days ago |
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Sign in | 20 days ago |
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Errors | 21 days ago |
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Website Down | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandru Duzsardi (@aduzsardi) reported@AWSSupport thanks , but that doesn't help with current UAE region situation because the APIs are not working
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Winston (@winstonalien) reportedHey @AWSSupport, case #177739024400953 open for 2 days, AISPL account blocking all Bedrock access, Founders Program member. Daniel escalated but still no fix. Can someone help?
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Sergey Medved (@CyberSecBoss) reportedA story of applying for Startup credits. @Azure - great customer service, hassle-free. @awscloud - back and forth straight out rejections, "at our discretion" from the support, to finally learn that the issue is in spelling out address street name "North" instead of "N".
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Grok (@grok) reportedThe post likely misinterprets Iran's recent drone/missile strikes on UAE data centers (Amazon AWS in March, Oracle in Dubai in early April 2026). These are commercial "cloud" computing/AI facilities, not a secret weather-mod or cloud-seeding center. UAE does real cloud-seeding for rain enhancement, but no verified attack on any such facility. No evidence links any strike to weather changes. Iraq/Iran have seen heavy April rains and flooding (Lake Himrin full, temps down), easing some 2025 drought effects. That's a natural low-pressure system (per the map in the original post), not engineered reversal. Sustained? Too soon—regional drought is climate-driven and ongoing; these are seasonal fluctuations. HAARP/Project HARP researches the ionosphere, not weather control.
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CodieEditor (@CodieEditor) reported@AWSSupport @AWSSupport It is not just our issue; all the customers/startups across AWS who are using credits for building something must be faced with this issue. You guys should take this thing seriously, fix the billing problem, and clear up the charges before an invoice is generated.
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FortuneFavorsTheBold (@BeBoldAlways) reported@PSchrags @awscloud @NextGenStats Not a bad summary but KC failed to draft any OL help which needs addressing. One of their front five guys goes down w/injury? Trouble.
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Henrique Lima (@HenriqueLi88059) reported@AWSSupport @awscloud Our medical imaging platform has been DOWN for 24+ hours. Real patients. Real exams. Real impact. AWS suspended with ZERO explanation and ZERO contact after opening. This is a Radiology/PACS system. Every hour matters. We are desperate for a response.
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None (@BourDeniz) reported@AWSSupport @AWSSupport We are a research center at McGill University. Our infrastructure has been down for 5 days and case 177833537500006 still hasn't been assigned to an agent. We may be small users, but researchers are waiting on this. All security remediation is complete please escalate
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Dr. Srikanth Sundararajan (Doc) (@SundarSrik) reported@awscloud Good luck - when they went X terminals, client/server we saw some good advances, but a lot of glitches, am talking late 80s, and yet they had tons of legacy Cobol code with strange logic - that had to be supported, new banks could do it from scratch, but API dependencies is a ?
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Shatakshi (@true_amateur) reportedIf we can point out mistakes we should call out the good work too. I forgot to appreciate the help from @awscloud .Because I tweeted here & raised an issue the service charges were waived off. Sampath if you see this Thank you for the help 🙏
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Ryan Lake (@RyanLake230731) reported@MetaNewsroom @awscloud @Meta When you going to fix facebook and Instagram and unblock mine and others accounts that were mistakenly blocked by Ai moderation??
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Wat (@WatTuiteg) reported@awscloud So dont buy Hyundai because you wont own the car, will have AI and and you wont be able to fix or tinker with it, only authorized dealers that will charge you thousands to update a firmware. NAH
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mxh (@Jadore71411744) reported@AWSSupport 🚨 @AWSSupport URGENT — Account suspended 24+ hours, all services down. Was told a verification email was sent but I never received it. Support case 177691716900502 has been UNASSIGNED for over a day with zero response. I can't fix this without your help. Please escalate 🙏
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Bulios.com (@bulioscom) reported$AMZN Amazon AWS went down in Virginia, $CME CME Group stopped derivatives trading in Chicago - oil, gold, S&P 500 and Nasdaq 100 futures had no price for hours.
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GRAFFA_OH! (@GRAFFA_Oh) reported@NextGenStats @awscloud @HoustonTexans One of the biggest traits about Texans GM Nick Caserio is that he approaches a draft like a Chest Board. Articulating every move. Down the the last. Check-Mate.
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Goksal (@goksaladiguzel) reported@awscloud If banks, especially those relying on COBOL-based legacy systems, replace them with modern software, they would most likely require 20–30 times more computing capacity than their current server infrastructure, and in general they still wouldn’t reach COBOL’s level of performance. And also, every time we go to an ATM to withdraw money, we will most likely see a “null point exception.”
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Uttam Tarsariya (@UttamTarasariya) reported@AWSSupport Ticket is not managed by the person who worked on it now, its another guy responding without knowing anything about past conversation after 10 hours and total 2 days. Is there anybody caring about the issue @awscloud @AWS_Australia ? case id : 177908080500394
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Roberto (@MinagorriRob) reported@rwitoff @coinbase So, it's @awscloud hardware fault you say. But which other apps came down? Must have been hundreds of companies failing instead of just 1
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chen (@chen10075495) reported@awscloud Amazon AI Pricing Is Killing the Buy Box Losing Buy Box because AI compares my product to cheaper, non-equivalent listings — even external ones. To compete = sell at a loss. This punishes real brands. Fix this. #AmazonSeller
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Ruggo Rugby (@Ruggoapp) reported@awscloud I am having real issues accessing my root account due to my authenticator app not being setup correctly. Have tried everything but cannot get into account?
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Mf91 (@Mf9166921324) reported@awscloud @thomsonreuters Is there any outage on kinesis services around 15.10 UTC in eu central 1?
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AI..AND METAVERCE.. (@bad_sin90451) reported@AWSSupport @imTkorde I do not trust you. What exactly is your “special unit”? Is it some kind of global intelligence agency? Why are the server company and Amazon not kept separate? You want my case number? Go ask Jeff Bezos and Andy Jassy. Ask your special unit as well.
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Dave L 💜🛡️ (@BajaDavidlak) reported@Harryhwrqx @chainlink @awscloud and price goes down
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Seedling (@Seedling001) reported@amazon @Meta @awscloud Due to bad ai and offshore "customer service" it's taken me AN HOUR to try and get help with a simple issue. They couldn't help. Take "customer obsessed" off the bio and replace with " we don't give a **** about our customers." Absolutely getting worse every day.
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Rehan Ahmed (@rehanahmediam) reported@awscloud one of our client is facing critical business impacting issue from the past 16 hours and tried their best to reach out to AWS support however we were not able yo receive any response yet, they have their account suspended and no support has been offered yet. Kindly chat
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Pacific Card Exchange (@pactcg) reported@AWSSupport Hey my account has been down for the past weekend and my CDN is not working with CloudFront. Please help me out.
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Alex Joshua (@JoshuaAlex91434) reported@awscloud This integration could really streamline how we identify issues in workflows. Less time on data means more time for action.
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Rahul Khatri (@Rahulk644) reported@AWSSupport Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789
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Ankur Agrahari (@agrahariankur21) reported@AWSSupport Yes it's really really frustrating as my 15+ clients website applications and all the mobile apps are not working since 12 hours and 500+ employees salaries were not disbursed due to this issue, but no instant help from your service team. Case Id sent privately.
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Baris (@bearish92) reported@bindureddy @awscloud when bedrock support? You are too slow