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Amazon Web Services status: access issues and outage reports

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Full Outage Map

Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

  • 73% Website Down (73%)
  • 18% Sign in (18%)
  • 9% Errors (9%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

CityProblem TypeReport Time
Ciudad Jardín Website Down 20 days ago
Kyiv Sign in 2 months ago
Chennai Website Down 2 months ago
Point Pleasant Beach Website Down 2 months ago
Little Rock Errors 2 months ago
Atlanta Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Honkitude
    Mr. Honkitude (@Mr_Honkitude) reported

    @St0ner1995 @AWSSupport When you owe someone $10k, you have a serious problem. When you owe someone $110 billion, they are the one with a serious problem.

  • Ironlucaaa
    Ironluca (@Ironlucaaa) reported

    Heyo again @AWSSupport, thanks for fixing the issue! My bill is only $503 now. That's much better, it's okay now!

  • ItsEasypop
    Guilherme Lage (@ItsEasypop) reported

    Another OG goes down. I remember people calling Storj the next Amazon S3 back in 2018

  • LSF4Life1981
    Luke Skywalker (@LSF4Life1981) reported

    @RinoTheBouncer Just like you can't be bothered to Google anything PSN issue was @awscloud which doesn't say anything either

  • mdw864
    M (@mdw864) reported

    @AWSSupport Either that or ask me to login, which I keep telling you I cannot login. It has nothing to do with 2FA. That is not the issue.

  • im__ankur
    ankur (@im__ankur) reported

    on my STUDENT account with a $10/month billing limit, I’m already unemployed & dead broke… and you drop $10 BILLION on me this month 😭 I can’t even afford ramen rn. Fix this glitch and throw in some credits for the mini heart attack pls @awscloud

  • 1210meh
    M Si (@1210meh) reported

    @AWSSupport When can be fully recovered? My aws server working very slow

  • _virusbug_
    Ashutosh Dubey (@_virusbug_) reported

    @AWSSupport I’ve already emailed the AWS Receivables team but haven’t received a reply yet, it’s been 3 days now. The support engineer only advised me to contact them about this issue.

  • jbodl
    Jan Jezek (@jbodl) reported

    @awscloud First you sent alerts that the account was over budget by 6-figure numbers. When the user logged in, the billing console confirmed the same. No banner there was an issue, no followup email, nothing. Just wannabe funny jokes on X. Seriously, AWS?

  • KPTheFighter
    PositiveVibes (@KPTheFighter) reported

    @AWSSupport @AWS @awscloud I still did not receive any email communication which I was expecting as soon as you guys noticed the issue. Today I almost lost my life due to panic. My hands were shaking as I was told. I still can’t believe I went through this. First email - insane actual bill about Dashboard shows the same amount After panic attack, I see a note on your support page, but what would one go to your support page ? Shouldn’t it be on your billing console page ? Again, my issue is not about your mistake, it’s about how you handled the situation. And you didn’t do anything!! Not even one email to the users!! Sad and shocked at the same time!! I can’t forget what I went through today morning. 😞

  • Kishan200615
    Kishan (@Kishan200615) reported

    @AWSSupport Please help resolve this issue as soon as possible, as I urgently need my AWS Associate certification. If you need any additional information, please contact me. Thank you.

  • GettingMyGlitch
    GettingMyGlitchOff (@GettingMyGlitch) reported

    @AWSSupport Yeah its just getting automated responses to everyone saying "Your account will not be re-opened. We regret that we have not been able to address your concerns to your satisfaction." so can you send the mturk team a message to review the error since its more then just me its

  • MohandesDavid
    David G (@MohandesDavid) reported

    @thewebbie @awscloud Rounding error, obviously....

  • stoprocent
    Marek Serafin (@stoprocent) reported

    @DerDerDaIst @AWSSupport After they fix it, I'm setting up deny all policy.

  • slowalgorithm
    Nil (@slowalgorithm) reported

    @awscloud How are you planning to compensate all your customers who panicked and started deleting resources since the email was legit and there was not a second email notifying of the issue. Your support bot itself claimed the expenses were legit.

  • p_gammae
    Preeti Sharma (@p_gammae) reported

    Hi @awscloud, I’m unable to log in to my account because of an issue on your end. My support case has been unanswered for the past 4 days. Could someone please help? Mdrchd @JeffBezos

  • nile3h
    Nilesh (@nile3h) reported

    Reached out to @awscloud team yesterday related to billing issues wrt AWS partners, no replies Can anyone help?

  • pkyanam
    ₽ⱤΞΞ₮Ⱨ△M ₭Ɏ△И△M (@pkyanam) reported

    @AWSSupport can someone PLEASE get back to me on my support case with ID: 178380594100153 I really need this issue resolved with my account.

  • OneShotCaller
    Matthew (@OneShotCaller) reported

    @CalebChamberla6 It’s an AWS billing error (see @awscloud)

  • jesusmusulmanfr
    HijriGuessr.com (@jesusmusulmanfr) reported

    @AWSSupport You better fix that **** now

  • BenENewton
    Ben Newton ベン (@BenENewton) reported

    @awscloud Somewhere there's an IT guy lying on the ground next to his desk after opening the page with this error on it.

  • ant_dracula
    AntDracula (@ant_dracula) reported

    @kankerhoerrrrrr @marcelocantos @awscloud "skill issue" is a term only unironically used by losers and AI bots. I can take a guess at which one you are.

  • shri_shobhit
    Shobhit Shrivastava (@shri_shobhit) reported

    @adamr_1776 I left Amazon AWS around 2019. From what I recall it was something like issues dot Amazon dot com

  • metis00001
    metis (@metis00001) reported

    @AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.

  • indrani_som2004
    Indrani Som (@indrani_som2004) reported

    @AWSSupport please look into this issue

  • KPTheFighter
    PositiveVibes (@KPTheFighter) reported

    @awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws

  • Ayush_awa
    Ayush Awasthi (@Ayush_awa) reported

    @AWSSupport Its the third day today. The only mail I received from aws was all about “We are getting someone to investigate this” Since then I havent received any update. My only issue is that these things are time sensitive and you cant just take days after days with no real status updates

  • Head4Liberty
    Head4Liberty (@Head4Liberty) reported

    @thewebbie @awscloud Especially cool that the rest of the month he’s projected to recoup ~$800MM. He needs to up his usage like crazy the rest of the month! (Not to mention many other errors and inconsistencies in that snapshot.)

  • NarenBao
    Naren Bao 包娜仁 | Physical AI Agents (@NarenBao) reported

    @awscloud please fix your Cost Explorer bug asap!

  • PaigeSully88
    paige s. (@PaigeSully88) reported

    @BenENewton @awscloud This isn’t human error. This is failed automation