Amazon Web Services status: access issues and outage reports
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Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (80%)
- Errors (20%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 2 days ago |
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Errors | 13 days ago |
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Website Down | 28 days ago |
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Website Down | 1 month ago |
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Website Down | 2 months ago |
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Sign in | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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Chris (@Mcatbeast) reported@AWSSupport Apologies for the earlier frustration. Turns out it was an issue from our end! My user was accidentally deleted.
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Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported@AWSSupport now at 3:13 and counting with production server down
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Ümit Kaan Usta (@umitkaanusta) reported@AWSSupport I keep getting errors across the AWS Console where components or resource lists fail to load, showing messages like “An error occurred calling the API: describeAddresses.” Reloading sometimes fixes it temporarily. can you help? It's mostly on EC2 related stuff. us-east-1
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Abdulkadir | Cybersecurity (@cyber_razz) reportedClarityCheck markets itself as a tool to detect catfishing. To verify identities. To keep you safe from liars online. Here's how it works. You upload someone's photo. ClarityCheck runs it through their reverse image search. Finds their dating profile. Their social media. Wherever that face appears. Seems solid. Except ClarityCheck just leaked 9 million photos sitting in an unsecured Amazon S3 bucket. 450 gigabytes of faces. Stored in folders labeled "faces" and "profiles." The photos came from people uploading images of strangers. Dating app screenshots. Private social accounts. Scanned prints. Photos of children. Most of these people never uploaded anything to ClarityCheck. They just got identified by someone else trying to figure out who they were. Then their face got indexed. Stored. And left wide open. For several months. The URL to access it was embedded in ClarityCheck's own website source code. The company's response: this was "temporary storage" and an "ordinary member of the public" would not have found it. An ordinary member of the public with the URL from their own website. Which is not temporary storage. That's just a server. And it wasn't invisible. You'd need 30 seconds and a basic understanding of how websites work. Now ClarityCheck says the data is "secured." A service built to prevent identity fraud just exposed millions of identities. The tool designed to catch people lying about who they are just showed everyone's actual face to anyone listening. The irony isn't subtle. It's a design flaw pretending to be an accident.
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jayesh somani (@Jayesh_Somani_) reportedIt's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it — blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧵
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Prateek Gupta (@p_valuee) reported@AWSSupport My entire production is down since 3 days, I believe this is a P1 and should be treated like one @AWSSupport. Please help me with an ETA
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Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported@awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!
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Catalin C (@CatalinC_Uk) reported@awscloud AI bot traffic’s surge forces a tough choice: lock it down or risk diluted engagement.
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masaki (@silenthill_x) reported@AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.
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Vinit Upadhyay (@vinitcodes) reported@kirodotdev @awscloud @AWSSupport issues still persist i didn't got any update
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X anonyn (@OmrX304) reported@AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks
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Vinit Upadhyay (@vinitcodes) reported@AWSSupport @kirodotdev @awscloud I’ve already raised a case explaining the entire issue. Case ID: 178664512400070. Unfortunately, I still haven’t received any genuine help, which is really disappointing. I’m not the only one facing this issue-many others are experiencing the same problem. Please look into this.
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❤️🔥ViBe GuY_PrinCe😉 (@777PrinceFreaky) reportedAmazon has very poor service in Warranty and Claim Procedure To Customer fix this for me soon @amazonIN @awscloud @AmazonHelp
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Jaimin Vaghani (@jaiminvaghani) reported@AWSSupport @AWSSupport Day 6. Production down. Same templated reply on Twitter, in the case, everywhere. If a multi-day production outage doesn't qualify for real escalation, what does? Asking someone with authority to review Case 178738643800497 and respond with an actual ETA.
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Synapse Brief (@Synapse_Brief) reported@yugacohler @awscloud @CoinbaseDev The post frames this as a new capability, but Amazon already gave agents the ability to make purchases in December 2025. The Coinbase integration is the expansion, not the invention. The real bottleneck was never payment rails. It's authentication and authorization at scale. How does an agent prove it's authorized to spend, and how do you prevent a single compromised agent from draining a wallet? Coinbase's infrastructure solves the custody and settlement problem. AWS solves the identity and access management layer. The combination is what makes this production-ready. The "AI agents will outnumber humans" framing is hype. The real driver is that agents need to pay for API calls, data feeds, and compute resources autonomously. That's a practical requirement, not a sci-fi scenario. Stripe being involved is the quiet signal here. They handle the merchant side of the equation. Agents paying for things requires both the payer and the payee infrastructure. The managed aspect matters more than the payments themselves. AWS handles the compliance, KYC, and fraud detection layers that would otherwise be a nightmare to build. That's the real value proposition.
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Ohm Patel (@Techieohm) reported“Facing some problems with @awscloud on our new product. This is the 2nd time this has happened.”
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Mahadev Vyavahare (@mahadevkv) reported@SarvamAI should learn from American companies on how to and what to document on internet Documentation and visibility is broken compared on sarvam website. Learn from @OpenAI and @awscloud
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jayesh somani (@Jayesh_Somani_) reportedHey @awscloud I have lost access to the email id using which i have created an aws account and when i am trying to login with the id and password its redirecting us to reset passoword and the password is going to the email id which we have lost access here how can we solve this
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Corey Quinn (@QuinnyPig) reportedI want to hear the inside story of the largest @awscloud project. Not bill run, nor S3. I’m talking about what it took to fix all the hardcoded “jeff@“ userID stuff when @ajassy rose. Not kidding: it woulda been orders of magnitude easier for him to change his name to “Jeff.”
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🦋Kieran🦋 💻 (@sir_divs_alot) reported@AWSSupport Thanks for your response and I've been keeping track for any updates very closely but the problem is these cases are either unassigned and if they are, no one is following up. I'm at the point of just giving up entirely cuz it's pointless waiting endlessly.
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Bravo One💀 (@RWayodi) reported@AWSSupport Hello. I received a charge on my credit card to Amazon EMEA but I do not have an Amazon AWS account. I am unable to create a case as it requires me to sign in. How is this even possible?
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Alvaro Villalba (@alvarovillalbap) reported@philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?
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Matthew (@OneShotCaller) reported@ZZiata15569 @awscloud I have billing and budget alerts set up with AWS already. Main problem with a lot of tools I’ve used is too much noise in the alerts vs AWS option. Still, I think every AWS customer gets at least 1 surprise lol… part of initiation (onboarding?)
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Bob Tong (@bob80924) reported@Cloudflare @awscloud genuinely curious how tax/vat treatment works when your buyer is an anonymous agent wallet with no jurisdiction attached to it, feels like the accounting problem is way behind the payment rail problem right now
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Arian van Putten (@ProgrammerDude) reported@QuinnyPig @awscloud Are they gonna fix people needing to know what region their orgs IAM identity center is deployed in order to set up cli login? (How the heck would an employee know this??)
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Babak (@bbkhbb) reported@ajassy @AWSSupport what happened to customer obsession? I would like to invite you to review the interactions on AWS support case #178605390000779. There's no better way to put this, it's a sad joke. Reps don't appear to be incentivized to solve the problem nor to do the reading
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M (@mdw864) reported@googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.
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Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported@AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?
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Chintan Shah (@chintan86) reported@AWSSupport @awscloud Dues cleared, reinstatement requested — still waiting with no movement. My production workloads are down and every hour is costing us. Can someone please prioritise this? Case ID ready to share over DM.
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X anonyn (@OmrX304) reported@AWSSupport @RahulMatta1994 @AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks!