Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (78%)
• Sign in (11%)
• Errors (11%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Website Down	11 days ago
New York City	Website Down	14 days ago
Ciudad Jardín	Website Down	1 month ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago
Point Pleasant Beach	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gopal Goti (@gopal_goti) reported 7 minutes ago

  @AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.

• 
  Indrani Som (@indrani_som2004) reported 15 minutes ago

  @Anjishnu46 @AWSSupport @AWSSupport look into this issue

• 
  Daniël (@dvtoever) reported 17 minutes ago

  @marcelocantos @awscloud Totally agree. I my took hours for the stress to leave my body. I tought i was hacked and my services were abused. They didnt bother to take down the billing page temporarily with a warning or sent a follow up mail pointing out this bug.I am going to close down my account as well

• 
  AntDracula (@ant_dracula) reported 19 minutes ago

  @kankerhoerrrrrr @marcelocantos @awscloud And you had no response for "what's the alternative to shutting down services, just pay the bill?" Maybe you really are an AI bot instead of a retard.

• 
  Prateek Gupta (@p_valuee) reported 19 minutes ago

  AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

• 
  mail box (@mailbox28564784) reported 20 minutes ago

  @amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l

• 
  Eszter Morvay (@eszter_morvay) reported 21 minutes ago

  @AWSSupport Also - apologies for the DM issues, i just changed my settings, so DMs should work now

• 
  Mario Giampieri (@mario_giampieri) reported 24 minutes ago

  @AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.

• 
  Felipe Rojas (@FipeRojas) reported 24 minutes ago

  @AWSSupport as root admin of a management account in Chile, your system failed to issue our statutory VAT invoice despite our tax settings were configurated according to your mails and RUT verified since june 2. Already 4 open cases without answer. ID 178524912400362

• 
  barney (@Southclaws) reported 24 minutes ago

  @jonny_castles @awscloud I am seeing this too, ECR and S3 in eu-west-1, lots of "service unavailable" errors

• 
  José Ramírez García (@joseramirezrk) reported 27 minutes ago

  @awscloud I'm sure no infra outage caused stress and had the same repercussions than this "issue" something must be done, I guess, no?

• 
  Carlos DP 🤖🇺🇸 (@carlosdponx) reported 32 minutes ago

  @MarwaEldiwiny They’re not hiding it’s a G1, it’s obviously a G1 and they don’t lie if asked. I don’t advertise explicitly my robots are built on G1 either, because it’s a distraction when marketing like this. The end user doesn’t care. It’s like if you sold a SaaS product and mentioned the servers run on Amazon AWS, it’s irrelevant to the user. Their tweets are marketing posts, not technical reports. Also idk what you mean by the G1 “having a lot of issues”. It’s the most reliable and mature humanoid platform you can actually buy today (and we have no data on reliability of closed platforms).

• 
  TeeBeeCTO (@TeeBeeCTO) reported 34 minutes ago

  Setting up a new AWS account @awscloud … and get non stop errors on set up. Looks like their vibe coding dystopia worked… were all going to die because SkyNet will have error pages that end up giving us all death by error page. Amazing work… @JeffBezos !!

• 
  M (@mdw864) reported 36 minutes ago

  @AWSSupport Tells me to login when I keep telling you I cannot login because I don’t have the capability to do so.

• 
  Maurizio Santamicone (@santamm) reported 37 minutes ago

  @awscloud And while you fix it, you can credit us for those amounts.

• 
  AntDracula (@ant_dracula) reported 43 minutes ago

  @BohemiaTech @awscloud Google just randomly shuts down services for no clear reason. That’s why they’re not trusted

• 
  Ignacio Cassinelli (@igncass) reported 44 minutes ago

  @awscloud What a terrible response

• 
  Corey Quinn (@QuinnyPig) reported 46 minutes ago

  Kinda funny that nobody's even making observations like this about @awscloud, if you want to go a level deeper down the irrelevance well.

• 
  Ritesh Roushan (@devXritesh) reported 46 minutes ago

  A good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.

• 
  Sudeep (@sudee1285) reported 46 minutes ago

  I need assistance to access existing APN account...it's getting error.. please help me. @awscloud

• 
  sof ࿔˚⋆ (@sophia_ray_17) reported 47 minutes ago

  @awscloud until the cloud has a power outage and i can't get into my car

• 
  GettingMyGlitchOff (@GettingMyGlitch) reported 48 minutes ago

  @AWSSupport Yeah its just getting automated responses to everyone saying "Your account will not be re-opened. We regret that we have not been able to address your concerns to your satisfaction." so can you send the mturk team a message to review the error since its more then just me its

• 
  masaki (@silenthill_x) reported 48 minutes ago

  @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

• 
  Edward Donner (@edwarddonner) reported 51 minutes ago

  @okko @awscloud @AWSSupport That's why it's opt in. Netflix would likely not opt in and be fine with the risk. You could join them if you wish. I would prefer to face an outage if AWS has another billing disaster than have unbounded exposure.

• 
  Onkar Deshpande (@i_am_onkar) reported 51 minutes ago

  @bilal_akh @awscloud what were potential issues? account compromised? keys exposed? last time this happened for me was when some keys got leaked and someone emptied my startup credits -this was 8years ago tho

• 
  Donna Paulsen (@donnapaulparody) reported 51 minutes ago

  @VeryCoolGuy6 @awscloud Check the issues that happened in last 6 months and diagnosis/cause of the issue.

• 
  Gabriel (@doktorgphd) reported 54 minutes ago

  @awscloud wow really??? i had to search x for the reason?? not even an email?? I saw the email sent yesterday about the cost alert and I spend the last hour trying to work out what is going on because it looks very legit and I only find out it was an error on x! Just had to send an email!!

• 
  Alvaro Villalba (@alvarovillalbap) reported 55 minutes ago

  @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

• 
  Ashutosh Dubey (@_virusbug_) reported 55 minutes ago

  @AWSSupport I’ve already emailed the AWS Receivables team but haven’t received a reply yet, it’s been 3 days now. The support engineer only advised me to contact them about this issue.

• 
  JoeFromSJersey (@JoeFromSJersey) reported 1 hour ago

  @AWSSupport Good morning folks, I appreciate the help getting things working for me yesterday as I was able to use Kiro! I'm not unable to upgrade from free tier though and get an error that says unable to upgrade. I've a case for that too and was hoping you could also get eyes on that.