Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (71%)
• Sign in (14%)
• Errors (14%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Sign in	4 days ago
Pottstown	Website Down	9 days ago
Iztacalco	Website Down	12 days ago
Boca da Mata	Errors	24 days ago
Township of Evan	Website Down	1 month ago
New York City	Website Down	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith (@happy_keith) reported 2 minutes ago

  @amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!

• 
  Mohammed Nafees (@mnafees) reported 2 minutes ago

  yo @awscloud seems like a broken cert chain from your side

• 
  Arick Goomanovsky (@g00manoid) reported 6 minutes ago

  @awscloud It's worse than technical debt in one way - sprawl compounds through the connections, not just the count. Ten agents with no shared context or ownership isn't ten problems, it's every pair of them. The fix is a connective layer that makes them a network instead of scattered debt.

• 
  Rami (@KingRomstar) reported 8 minutes ago

  @awscloud your multisession login doesn't even work right. I have to logout of one account and into another everytime I want to swap environments.

• 
  Samrat Singh (Sam) (@isamrats) reported 9 minutes ago

  @KahlonGurshaan @Rushike32313211 Yes its down , but no official confirmation posted by @awscloud yet

• 
  masaki (@silenthill_x) reported 10 minutes ago

  @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

• 
  PHICER (@phicerhq) reported 14 minutes ago

  @awscloud Resolving issues before customers notice is valuable, but proactive agents need clear consent, confidence thresholds, escalation paths, and reversible actions. Observability should explain not only what happened, but why the agent was allowed to act.

• 
  Milan Jovanović (@mjovanovictech) reported 16 minutes ago

  @mrwcjoughin @awscloud @Azure I doubt this is a compute issue, looks like a bottleneck from past choices coming to bite you

• 
  Prateek Gupta (@p_valuee) reported 17 minutes ago

  @AWSSupport My entire production is down since 3 days, I believe this is a P1 and should be treated like one @AWSSupport. Please help me with an ETA

• 
  Amanda (@AMyrick1989) reported 18 minutes ago

  @krassenstein @Tesla Be careful. All these at the same time makes me think they are hacked, I’m fairly certain Amazon AWS was hacked that day when everything when down, given my Grok we hacked and no one ever gave explanation. I’m no expert but ya know, all these signs are pointing to this. Also, the Obamas helped produce a movie where someone hacked our satellites and alluded to it being the Middle East and all the teslas went haywire and self drive themselves to pile up on all the freeways. I wish I remembered the name however I made note of this terrifying movie given Obama clearly knows things we don’t. Just sayin, these incidents aren’t scattered. I would not be driving that ***** if I were you.

• 
  Brandon James (@brandonajames) reported 18 minutes ago

  @callmeauntie218 Yes global outage from Amazon AWS.

• 
  Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported 18 minutes ago

  @AWSSupport I tried every possible combination to get phone support. I think it either just doesn't exist or it is down. Someone did get back to me in chat in another ticket tho.

• 
  Hannan (@truehannan) reported 18 minutes ago

  @AWSSupport Why AWS console is not opening? Its soo much slow even my internet and everything is fine. I used VPN too but nothing worked

• 
  Dhananjay (@DhananjayKhark2) reported 24 minutes ago

  @AWSSupport Case open since Aug 13 — 15 days, no fix! AWS Glue blocked with AccessDeniedException (account-level) in ap-south-1. NOT an IAM issue. Needs backend account verification sync. Case: 178661799100381 Please escalate! 🙏 #AWS #AWSGlue @awscloud @AWSCloudIndia

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 27 minutes ago

  @AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?

• 
  Arian van Putten (@ProgrammerDude) reported 28 minutes ago

  @QuinnyPig @awscloud Are they gonna fix people needing to know what region their orgs IAM identity center is deployed in order to set up cli login? (How the heck would an employee know this??)

• 
  EJ Campbell (@ejc3) reported 29 minutes ago

  @awscloud why? > Error: updating SSM Parameter (/github-runner/user-data): ValidationException: The specified parameter value is too large. Advanced-tier parameters support a maximum parameter value of 8192 characters.

• 
  The AI Therapist (@TheAIShrink) reported 32 minutes ago

  @MikeLongTerm @amazon @awscloud EC2 on AMD CPUs. The cloud bill goes down, the margins go up. aws is quietly fixing its cost structure while everyone watches the models. smart

• 
  Weaver Labs (@Weaver_Labs) reported 33 minutes ago

  @amazon @awscloud @nvidia AI infrastructure is becoming a full-stack problem. GPUs are only one piece now, with networking, compute and data infrastructure all needing to scale together.

• 
  Robat Das Orvi (@orvi_onethread) reported 38 minutes ago

  Does @awscloud have any real people in support? 😤 Frustrated after trying to reach a human for over an hour. Our server is completely down right now, and we can't get through. Terrible experience. We might finally have to switch away from AWS.

• 
  Art Vandelay (@john15489) reported 39 minutes ago

  @amazon @awscloud @nvidia I need an actual customer service phone number so I can actually speak to a ******* rep regarding 4 orders now. Your email help system is broken.

• 
  X anonyn (@OmrX304) reported 39 minutes ago

  @AWSSupport @RahulMatta1994 @AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks!

• 
  Sumedh More (@DroidBoyJr) reported 41 minutes ago

  Hey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS

• 
  Nandkishor (@devops_nk) reported 47 minutes ago

  Infosys DevOps Engineer L2 Round (Offline) My friend got these questions in the L2 interview: 1. What does the top command show in Linux, and what does load average represent? 2. What is the difference between Amazon S3 and EBS? 3. What is Amazon EC2, and can we use a custom OS/image with an EC2 instance? 4. What is the difference between self-managed PostgreSQL and Amazon RDS for PostgreSQL? 5. What are Primary Keys and Foreign Keys, and why are they used? 6. Can S3 data be automatically deleted based on a policy? How do S3 Lifecycle Policies work? 7. How would you install Nginx or Apache on Ubuntu? 8. What is sudo, and why do we use it in Linux? 9. What is the difference between Prometheus and Grafana? 10. How does Prometheus collect/scrape metrics? 11. How do you manage Docker images, containers, and running processes from the CLI? 12. Where is a Bearer Token normally passed in an HTTP request? 13. Do you use any third-party monitoring tools in your production environment? If yes, which one? 14. How would you design a standardized Jenkins pipeline for multiple teams? 15. How would you create reusable Jenkins templates and shared libraries? 16. How would you troubleshoot an intermittently failing Jenkins pipeline? 17. How would you integrate Maven into a CI/CD pipeline? 18. How would you manage builds involving Node.js, Python, or Go? 19. How would you troubleshoot a failed production deployment from Jenkins? 20. How would you investigate a Kubernetes workload with high CPU or memory usage? 21. How would you use cloud monitoring and logs to isolate an infrastructure issue? Save this if you're preparing for a DevOps Engineer interview.

• 
  ShenYubao (@ssybb1988) reported 48 minutes ago

  @AWSSupport @awscloud AWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

• 
  Omni (@omnishredder_) reported 49 minutes ago

  @AmazonUK @Twitch @awscloud sort yo ****, I'm getting tired of ironically the last two days unable to watch twitch without lag or buffering at random with no explanation, it's almost like the ******* AI training is the problem that nobody wanted! How about ******* remove it!

• 
  Chris (@Mcatbeast) reported 53 minutes ago

  @awscloud has to have the worst sign-in page EVER. Every time I try to login as an IAM user it’s a complete headache and takes 30 minutes to figure out

• 
  Brad (@beeradmoore) reported 56 minutes ago

  @QuinnyPig @awscloud I made a thing that posts in Slack when a new AZ goes live. It has pipped up twice in two days. I thought that was odd, it’s sat silent for so long and now twice in two days! Turns out it’s broken and will just repeat until I tell it that yes I know about eu-west-2d

• 
  Brian Porter (@kbporter) reported 59 minutes ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  Corey Quinn (@QuinnyPig) reported 60 minutes ago

  I’m going to get a job at @awscloud, immediately fix one bug, then resign. Which bug should it be?