Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (83%)
• Errors (17%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Pottstown	Website Down	4 days ago
Iztacalco	Website Down	8 days ago
Boca da Mata	Errors	19 days ago
Township of Evan	Website Down	1 month ago
New York City	Website Down	1 month ago
Ciudad Jardín	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Trading Guy (@thetradingguy_) reported 2 minutes ago

  @AWSSupport I need resolution on this asap as I am having problem deploying my services. I am using alternative services which are costing a lot. So please resolve this and verify my account for cloudfront Case ID: 178582104300071

• 
  Haresh Kukkreja (@HandbrakeHarry) reported 2 minutes ago

  @amazonIN @awscloud Your app seems to be down. Unable to contact Customer Support

• 
  Brandon S (@BSaarX) reported 8 minutes ago

  @Gabby_Hoffman @awscloud Next you will say let them eat cake. 2024 was about mortgage rates getting lower and affordability. Now we see it was about crypto, AI and pushing data centers. What a let down

• 
  Corey Quinn (@QuinnyPig) reported 13 minutes ago

  I’m going to get a job at @awscloud, immediately fix one bug, then resign. Which bug should it be?

• 
  EJ Campbell (@ejc3) reported 14 minutes ago

  @awscloud why? > Error: updating SSM Parameter (/github-runner/user-data): ValidationException: The specified parameter value is too large. Advanced-tier parameters support a maximum parameter value of 8192 characters.

• 
  Base Builder (@basedbuilder_io) reported 15 minutes ago

  What happens when agent payments go from "works on testnet" to "GA on AWS"? AgentCore Payments just shipped general availability via @awscloud and @CoinbaseDev. CDP Embedded Wallets handle the key material, x402 encodes the payment terms, and the whole thing runs as a single runtime-to-settlement flow on Base. No testnet disclaimer, no "coming soon" asterisk. The end-to-end shape: your agent detects a payable event, opens an x402 payment channel with the recipient, and settles in USDC through the embedded wallet, all without the user touching a key or approving a transaction. That's the runtime plumbing. What it unlocks is agents that can pay for services mid-execution without a human in the loop. API credits, inference time, data access, compute, whatever someone x402-wraps. The integration gotcha to watch is spending limit enforcement at the wallet layer. x402 handles the invoice generation and the payment terms, but the CDP embedded wallet's permissioning lives one layer up. If your agent holds a wallet with a default spend cap and then processes a batch of x402 invoices in sequence, the cumulative settlement can blow past the limit before the wallet context re-checks. The outcome is partial payment batches where some invoices clear and others bounce, and your error handling needs to know which ones landed. The dependent abstraction this pushes into focus is agent-to-rail routing: your agent picks a payment path based on cost, speed, and counterparty, not just a static USDC address. That's the next layer to wire.

• 
  Harshil Mathur (@harshilmathur) reported 20 minutes ago

  4 billion payments. 3 trillion data points. One model trained on all of it. Meet @Razorpay Vulcan - India’s first transformer-based AI foundation model for payments. Built, trained and hosted in India, in partnership with @nvidia and @awscloud. Until now, every payments problem was solved separately: routing, fraud, risk, personalisation and more. We asked: What if one model could understand how money moves? And like LLMs are trained on text to understand language, Vulcan is trained on payments to understand how money moves. Already running in beta across 51,000+ businesses, Vulcan is delivering: - 8–10% improvement in payment success rates - the ultimate measure of whether a payment simply works. - 8x more international card fraud detected. - 5x more fraudulent or disputed transactions identified. - 1–2 lakh more purchases completed every month through better checkout personalisation. And we’re just getting started. The best part? Every payment Vulcan sees makes the next one smarter. We’ve spent years building the infrastructure that moves money for India. Now, we’re building the intelligence that understands and improves it. 🔥

• 
  mark seery (@140ismymax) reported 22 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI

• 
  Omni (@omnishredder_) reported 23 minutes ago

  @AmazonUK @Twitch @awscloud sort yo ****, I'm getting tired of ironically the last two days unable to watch twitch without lag or buffering at random with no explanation, it's almost like the ******* AI training is the problem that nobody wanted! How about ******* remove it!

• 
  Swaroop Hegde (@SwaroopH) reported 26 minutes ago

  TIL: @awscloud has been racking up ipv4 charges on an old test instance of mine even though it uses dynamic IP. Just checked that their launch wizard deployed new instances with the same issue without warning 🤷

• 
  Hagop Chemedikian (@hagop17) reported 27 minutes ago

  @AWSSupport Account blocked — "not recognized as a valid account." Console login works, all resource creation fails. 10+ year old account, dormant for years, just resumed for a personal project. Three cases open, no response. Can someone look?

• 
  TeeBeeCTO (@TeeBeeCTO) reported 32 minutes ago

  Setting up a new AWS account @awscloud … and get non stop errors on set up. Looks like their vibe coding dystopia worked… were all going to die because SkyNet will have error pages that end up giving us all death by error page. Amazing work… @JeffBezos !!

• 
  Brad (@beeradmoore) reported 33 minutes ago

  @QuinnyPig @awscloud I made a thing that posts in Slack when a new AZ goes live. It has pipped up twice in two days. I thought that was odd, it’s sat silent for so long and now twice in two days! Turns out it’s broken and will just repeat until I tell it that yes I know about eu-west-2d

• 
  Arian van Putten (@ProgrammerDude) reported 36 minutes ago

  @QuinnyPig @awscloud Not randomly redirecting to root console login page if I logged in with IAM identity center

• 
  𝙵𝚊𝚒𝚣𝚎𝚕 𝙿𝚊𝚝𝚎𝚕 ⚡️ (@FaizelPatel143) reported 37 minutes ago

  “AI will solve real problems, for the continent.” #AWSSummit2026 @awscloud

• 
  Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported 38 minutes ago

  @ivanburazin Why are you still using windows server ? It’s less than 10 minutes to fire up a @awscloud ECS cluster running free Linux

• 
  Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported 38 minutes ago

  @AWSSupport I tried every possible combination to get phone support. I think it either just doesn't exist or it is down. Someone did get back to me in chat in another ticket tho.

• 
  Matt Lea (@schematical) reported 39 minutes ago

  @PhilipAnderse @awscloud @amazon What's the problem? I know a thing or two about AWS.

• 
  Joy | 🔥 (@JoyKingdomx) reported 40 minutes ago

  As we all know, cloud outages are not a new topic here. But what is changed is how many products now depend on the same infrastructure. A few years ago, an AWS outage mostly affected AWS customers. Where today one infrastructure issue can ripple across AI apps, APIs, developer tools, streaming platforms and payment services. That is the downside of concentration. We have seen @awscloud outages impact millions. We have also seen @OpenAI outages pause production apps because entire inference pipelines depended on a single provider. It is not the outage that matters - it is the dependency behind it. That is the reason why decentralized compute makes sense. Instead of relying on a single cloud or region, @ionet distributes compute across a global network of GPUs in 138+ countries. No infrastructure is immune to failure, the goal is to ensure one failure does not become everyone's failure.

• 
  Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported 40 minutes ago

  @AWSSupport There is no way to get a call back I have tried many different ways. And it always show's this issue

• 
  Mon (@mon73x) reported 42 minutes ago

  @asimrazax @AWSSupport I have the same problem. Did you fix it?

• 
  jd42 (@jdonovan42) reported 43 minutes ago

  @DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.

• 
  lak-alak (@baricadelane) reported 44 minutes ago

  @IanCarrollShow @BacklotOPS @NickJFreitas They must think we are stupid Tyler Robinson decoys all over the place d captured on camera all doing their part for 1990s pixalated images produced and sold as 4k in 2026 lmao. Why did Amazon aws services shut down 9/10 - 9/25? Who owns discord?

• 
  Jaimin Vaghani (@jaiminvaghani) reported 53 minutes ago

  @AWSSupport 5+ days, Case 178738643800497. Production down, customers impacted. Same scripted answer daily: no ETA, no updates, just "check back in a couple of hours." This needs real escalation. Please have someone with authority look at this.

• 
  Payal (@payal_codes) reported 54 minutes ago

  Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

• 
  Kartik Jain (@kartikjain0101) reported 55 minutes ago

  @awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.

• 
  Siddartha DevOps (@SiddarthaDevops) reported 55 minutes ago

  @AWSSupport link is not working

• 
  Chaz Wargnier ♨️ (@DataChaz) reported 56 minutes ago

  Let's take @Snowflake as an example. Working there gave me a clear view of the data problems hiding behind most ambitious AI roadmaps. Because Snowflake is natively deployed on AWS and available through the AWS Marketplace, it fits right into a modern stack. If you are building an AI feature, a sensible pattern looks like this: > Isolated customer events land securely in Amazon S3 from day one > Snowflake transforms raw data into a governed, usable layer > Flexible Amazon ECS compute routes only approved context to Amazon Bedrock Getting this pipeline right early means less time fixing data leaks and more time shipping AI features ↓

• 
  Art Vandelay (@john15489) reported 57 minutes ago

  @amazon @awscloud @nvidia I need an actual customer service phone number so I can actually speak to a ******* rep regarding 4 orders now. Your email help system is broken.

• 
  Prateek Gupta (@p_valuee) reported 59 minutes ago

  @AWSSupport My entire production is down since 3 days, I believe this is a P1 and should be treated like one @AWSSupport. Please help me with an ETA