Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (44%)
• Errors (37%)
• Sign in (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Chennai	Website Down	3 days ago
Point Pleasant Beach	Website Down	7 days ago
Little Rock	Errors	11 days ago
Atlanta	Website Down	11 days ago
Clearwater	Website Down	12 days ago
Monterrey	Website Down	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  E’s Journal (@EJL888999) reported 6 minutes ago

  The Billionaire Who Sold Time How Jeff Bezos Turned Minutes Saved Into Trillions of Dollars in Consumer Value Jeff Bezos didn’t become one of the world’s richest people by taking value from society—he became rich by saving people time. Amazon reduced shopping trips, search effort, uncertainty, and delivery delays for hundreds of millions of customers. Economist William Nordhaus argued innovators capture only a small share of the value they create. Using the logic, Bezos’s $275 billion fortune may represent over $13 trillion in social value. If Amazon saves users just four minutes a day through convenience and efficiency, society gains far more than Bezos keeps. In capitalism, the biggest fortunes often come from solving problems at massive scale. #Reflection #Business @amazon @awscloud

• 
  GrumpierByTheDay (@GrumpierBTDay) reported 7 minutes ago

  @BlackScholesMan I found the machinist commentary very interesting. Especially with calling out the difficulty hiring in ****-legal states. I sense this factor its-self could push federal interest in lifting restrictions. I know Amazon AWS was having the same issues re: high side DCs in Colorado.

• 
  Tejas Korde (@imTkorde) reported 11 minutes ago

  @AWSSupport hello AWS despite asking for multiple times to connect with the customer care executive I'm just getting we are working on it and I have to solve the issue today only please connect with the team it's highest priority task !

• 
  Anna Singh (@anna_fanatic) reported 14 minutes ago

  @amazon @awscloud And shamelessly your team instead of rectifying have blocked my account. They didn’t bother to sort a small issue from your end the so called technical glitch just sent auto generated emails and blocked my email and twitter

• 
  CCFC-New season (@sohali2012) reported 15 minutes ago

  @WNBA @awscloud Terrible stat.

• 
  OdysseasPapadmitriou (@odyhub) reported 18 minutes ago

  @AWSSupport - Redis issues on Virginia US-East1 - why are your updates so incomplete?

• 
  Eochu Ollathair (@TheDagda___) reported 24 minutes ago

  @awscloud Who do you want to be able to blame yourself or them? That is the decision. If you aren't confident in yourself, use them, but at the same time, maybe you are letting your customers down by not using the tools you have.

• 
  Henrique Lima (@HenriqueLi88059) reported 25 minutes ago

  @AWSSupport @AWSSupport with all due respect, we are blocked with no plausible justification. AWS suspended our account without warning, without explanation, and our Medical Imaging platform has been down for 36+ hours due to AWS's actions. We submitted every document requested. We opened

• 
  alexand.ro (@alexand__ro) reported 26 minutes ago

  @AWSSupport 1 year old AWS account is blocked all of a sudden for not providing documents (after 1 year with no problems), but when I do provide them, I receive the same email back requesting the same documents. Please help me unblock this faster, my applications are down

• 
  Koalisyon Kuvvetleri Kumandanı (@OttomanCryptos) reported 27 minutes ago

  @AWSSupport @amazon @awscloud I've UK Citizenship and getting still same errors. :/

• 
  Saurbh Pandey (@JustABoyLost) reported 29 minutes ago

  @AWSSupport @AWSCloudIndia Our AWS servers have been down for 17+ hours. We’ve raised tickets, emailed support teams and reached out everywhere but still no resolution. Case ID: 177972064000983 This is severely impacting our business & customers. Requesting urgent help. #AWS

• 
  HRH Prince Sven Olaf of CyberBunker - CB3ROB (@cb3_rob46858) reported 29 minutes ago

  @awscloud bit of an issue there, the average security camera cannot be ****** to just poop out uncompressed rgb data if you beat it with a stick and always insists on some mpeg nonsense. despite having 1000base :P so also need to uncompress that crap -first- lol.

• 
  Saurbh Pandey (@JustABoyLost) reported 34 minutes ago

  @AWSSupport Where you guys trying to contact everyone from last 3 hrs , my web app and app both are down. Please help, I have dm you also but no reply

• 
  Pacific Card Exchange (@pactcg) reported 35 minutes ago

  @AWSSupport Hey my account has been down for the past weekend and my CDN is not working with CloudFront. Please help me out.

• 
  SCOTT (@ScottSummers) reported 37 minutes ago

  If you’re still ignoring $ICP after today and @awscloud going down you’re retarded

• 
  Astra (@0xAstra) reported 38 minutes ago

  @awscloud AWS is honestly a massive disappointment. You sign up, then discover basic customer support is locked behind a paid plan. Isn’t support supposed to be the most basic part of a cloud service? I didn’t pay for premium support, so a simple SES email permission request has been ignored for three days. I genuinely don’t understand how this is the world’s No.1 cloud provider. This experience is terrible.

• 
  Harald Jezek (@RealHaraldJezek) reported 39 minutes ago

  @AWSSupport It's really frustrating. No matter how I get in touch with you people, there is no attention to my problem. This issue is now going on for already 5 days and there is ZERO response.

• 
  DEXTER (@KinGalatasaray) reported 40 minutes ago

  @oyna_eFootball Amazon aws server ne zaman?

• 
  Justin (@Justin__Co) reported 41 minutes ago

  @AWSSupport I've been trying since May 9th to get my SMTP for SES in production and I'm still in sandbox. I verified everything from the start. I submitted follow ups 33 hours ago that have still gone unanswered. I require email verification for my site, so I'm effectively down until you get this running. Please respond!

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 41 minutes ago

  I’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens to do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code I can then use instead of AI. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.

• 
  Misu (@yngmisu) reported 43 minutes ago

  i’m having a really hard time getting better value from the open source models that are available on bedrock claude and codex just oneshot tasks, ending up cheaper in the long run i don’t like spending money on the model just solving compile errors in a loop @awscloud can we get some of the new models on bedrock or are yall busy with the openai deal (which i’m waiting for too)

• 
  eve (@evevrcx) reported 44 minutes ago

  @awscloud @Twitch slow down

• 
  monkey ∞ icp (@monkey898898) reported 48 minutes ago

  @RealAllinCrypto @coinbase @awscloud And $AWS has just brought down Coinbase for hours now (its still down indefinitely)! 😱

• 
  AI..AND METAVERCE.. (@bad_sin90451) reported 49 minutes ago

  @AWSSupport @imTkorde I do not trust you. What exactly is your “special unit”? Is it some kind of global intelligence agency? Why are the server company and Amazon not kept separate? You want my case number? Go ask Jeff Bezos and Andy Jassy. Ask your special unit as well.

• 
  Ankur Shinde (@ankurshn) reported 49 minutes ago

  I went to the @awscloud in Mumbai yesterday. I'd been once before, and the reason I go is simple: AWS is the largest cloud player, and I want to see where the industry is actually heading and not where the blog posts say it is. I'll be honest about how the day started. Registered attendees were not let in until 1:30 PM. I reached by 11 after a train delay, planning to walk the AWS Village first. Instead I stood outside for two hours in 45°C heat. I wasn't alone - a sponsor next to me had flown in from the US and told the guard he'd paid $50,000 to be there. Didn't matter. The guard was honest and only following orders, so I don't blame him; the problem sat higher up. A few presenters gave up and left for other work, so the schedule on the site stopped matching reality. Once I got in, I was deliberate about where I spent the time. I went straight to the AWS for Financial Services booth - my first time there, and I'd planned for it. I saw the merchant onboarding flow, loan processing that runs in about three seconds once you upload your documents, and how customer-interaction data gets fed back to sharpen their recommendation models. This is the part of finance I actually care about. Then the Anthropic session, which was the one I came for. Three things stuck with me. // India is the second-largest country using Claude Code, behind only the US. Given that we produce most of the world's software engineers, the size of the gap that's still open says more about the opportunity than anything else I heard that day. // Business and finance was barely 2–3% of all usage, far behind computer and mathematical work. I walked in expecting that number to be high. It wasn't, and that surprised me more than any of the headline stats. // And the point I keep coming back to: agents are designed to ask for help on purpose. We say we want full autonomy, but the engineering choice to make an agent stop and request human context is exactly what makes it usable. I hadn't thought in that way before. Three things speaker (Sorry Idk the name :) said to act on: • Pick the boundary problem, • Invest in context and capability, • Start where you are - you don't need to reinvent anything. One last thing, nothing to do with the summit. On the train back to Nashik, a senior from my college got on one station after me - he's interning in Mumbai and was also heading home. Completely by chance, same train, same destination. Small world.

• 
  Maynor Henríquez (@maynor_8795) reported 50 minutes ago

  @AWSSupport Your Trust & Safety team blocked my account. I already secured it, but my production infrastructure has been DOWN for 48+ hours. Your chat support literally disconnected on me when I asked for a Duty Manager. Case: 177754503800193. Unacceptable, I need an urgent help

• 
  Anoop Nair (@NairAnoopMG) reported 53 minutes ago

  @AWSSupport I understand. I have created a case and it has been unassigned and no response since 3 days. My production environment is down. Is there a way you can take this on priority and help respond on this case? Account id - 747327244951

• 
  Marci (@Nma_ci) reported 53 minutes ago

  @AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221

• 
  Hershal Rao (@Hershal0_0) reported 55 minutes ago

  @awscloud translation: my boss saw a demo and now it’s my problem by monday

• 
  Astro Kanu (@AstroKanu) reported 60 minutes ago

  @awscloud @AWSSupport you need to give me an e mail address to write to as I’ve no option to log into AWS as your team has deactivated my account. Now it’s time to take this issue seriously as I’ve been raising it patiently for 36 hours while my live project is disrupted