Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (80%)
• Sign in (10%)
• Errors (10%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Website Down	6 days ago
New York City	Website Down	9 days ago
Ciudad Jardín	Website Down	1 month ago
Kyiv	Sign in	2 months ago
Chennai	Website Down	2 months ago
Point Pleasant Beach	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Har (@duckboy1909) reported 2 minutes ago

  @awscloud fix your Alexa servers and fix your Bluetooth on app and devices! #alexadown #alexa #amazon

• 
  Armando J. Perez-Carreno (@perezcarreno) reported 2 minutes ago

  @ngriffin_uk @awscloud The problem wasn’t only the billing page. Many people received billing usage alerts with tremendous spend. In our case, it was additionally frustrating because we couldn’t log in due to an MFA bug while we were about to board a ten hour flight. Some of us do care.

• 
  Ikenna Iheanaetu (@Ikenna_dev) reported 4 minutes ago

  @awscloud Runtime request flow User → HTTPS → ALB → ECS Fargate → Container The ALB handles HTTPS using ACM and routes traffic to the ECS service. The service runs multiple tasks across Availability Zones, giving the application redundancy instead of relying on one server.

• 
  Prof. D. Kumar (@DrDKumar_NRI) reported 4 minutes ago

  @AmazonHelp @amazonIN @awscloud Amazon pay UPI is blocked and can not verify device while other UPIs r working on porting the number. Been 03 days and the issue is still not resolved. LOOK INTO TICKET # V2289236874 and resolve at its earliest. Already cleared data, reboot!

• 
  Ing. Mario Varón M.Sc (@ma_varon_col) reported 5 minutes ago

  @AWSSupport BTW, a follow up email to everyone alerting of your ****** bug would be awesome. That's the least you can do ... Had to take down everything I have in production right now and I'm not certain enough of your competence to resume it once again...

• 
  Siddartha DevOps (@SiddarthaDevops) reported 6 minutes ago

  @AWSSupport link is not working

• 
  Toastie (@hightoastie) reported 7 minutes ago

  @marcelocantos @awscloud How would forfieting a chess tournament fix the problem though?

• 
  Joy | 🔥 (@JoyKingdomx) reported 11 minutes ago

  As we all know, cloud outages are not a new topic here. But what is changed is how many products now depend on the same infrastructure. A few years ago, an AWS outage mostly affected AWS customers. Where today one infrastructure issue can ripple across AI apps, APIs, developer tools, streaming platforms and payment services. That is the downside of concentration. We have seen @awscloud outages impact millions. We have also seen @OpenAI outages pause production apps because entire inference pipelines depended on a single provider. It is not the outage that matters - it is the dependency behind it. That is the reason why decentralized compute makes sense. Instead of relying on a single cloud or region, @ionet distributes compute across a global network of GPUs in 138+ countries. No infrastructure is immune to failure, the goal is to ensure one failure does not become everyone's failure.

• 
  Christian Nonis (@christiannonis) reported 11 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  billy (@Billy17979063) reported 15 minutes ago

  @fortniteleaksmy It’s up for some down for some @awscloud ******* decides to shut down not just PlayStation but other platforms too

• 
  barney (@Southclaws) reported 16 minutes ago

  @jonny_castles @awscloud I am seeing this too, ECR and S3 in eu-west-1, lots of "service unavailable" errors

• 
  Nil (@slowalgorithm) reported 21 minutes ago

  @awscloud How are you planning to compensate all your customers who panicked and started deleting resources since the email was legit and there was not a second email notifying of the issue. Your support bot itself claimed the expenses were legit.

• 
  Corey Quinn (@QuinnyPig) reported 21 minutes ago

  I want to hear the inside story of the largest @awscloud project. Not bill run, nor S3. I’m talking about what it took to fix all the hardcoded “jeff@“ userID stuff when @ajassy rose. Not kidding: it woulda been orders of magnitude easier for him to change his name to “Jeff.”

• 
  mail box (@mailbox28564784) reported 24 minutes ago

  @amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l

• 
  CaptainAmericaTex (@CaptAmericaTx) reported 26 minutes ago

  @LayoffAI During the last 12 months Amazon AWS had outages directly caused by initiatives from the AI group (with associated revenue impact). No surprise they are down sizing the snake oil sales men group.

• 
  GettingMyGlitchOff (@GettingMyGlitch) reported 27 minutes ago

  @AWSSupport Yeah its just getting automated responses to everyone saying "Your account will not be re-opened. We regret that we have not been able to address your concerns to your satisfaction." so can you send the mturk team a message to review the error since its more then just me its

• 
  Open_ERV (@open_erv) reported 30 minutes ago

  Unfortunately although they appear to be awesome people BrambleCFD is turning out to not be that hot. The main problem is the relationships/what they do of all the different settings is ridiculously opaque. There is no documentation. Their solution is to try to explain things in a video call, and if you need help, you ask for it, which it takes a week or more to get any kind of answer from an actual human, not because they are doing anything wrong but that's just not a good system. It's a long long way from the useability of simscale. I did however uncover an option that might be reasonably good, which is a virtual machine that I pay for the core-hours on. In many ways this is better. I can work directly with openFOAM and one of the front ends on a high powered linux computer with hundreds of gigs of ram and 96 high powered cores, and still only pay for what I use, theoretically. The openFOAM foundation has a system worked out ad directly offers the service, unfortunately they in turn use the amazon AWS or the microsoft Azure system, but what can you do. There are other companies that do similar things, but they probably aren't as well done as the one from the actual foundation. I think I'll try that one first. Having an AI in a harness on the machine is probably going to be indispensable, but I'll be using it primarily as a learning tool rather than asking it to do everything for me. I have been able to set up CowAgent, which is kind of basic but seems to work ok, with DeepSeek. A "harness" allows the AI to run commands on your computer and read the output automatically, as well as the other things web chat stuff can do. Secondly, it can store information in files and run the AI in a loop, doing many inferences one after the other, thus getting far more done than a web chat can (actually they might do something similar now IDK but they don't seem to).

• 
  sof ࿔˚⋆ (@sophia_ray_17) reported 33 minutes ago

  @awscloud until the cloud has a power outage and i can't get into my car

• 
  paige s. (@PaigeSully88) reported 38 minutes ago

  @awscloud Your AI sucks and costs more than humans. This sure is not a human error

• 
  Maurizio Santamicone (@santamm) reported 38 minutes ago

  @awscloud And while you fix it, you can credit us for those amounts.

• 
  D (@D8118199174282) reported 39 minutes ago

  @awscloud No, you still haven’t compensated users for the cost bug error

• 
  Kish_lloyd (@kish_lloyd) reported 45 minutes ago

  @AWSSupport Why does this feel like a stage for subscriptions hikes on other hosting providers. Previously human error was deemed the highest risk for error but if humans made AI 🤔

• 
  AntDracula (@ant_dracula) reported 45 minutes ago

  @ngriffin_uk @perezcarreno @awscloud You never built anything of consequence, ever. This could have set off circuit breakers where people would automatically shut down and nuke services when a bill gets out of control because AWS themselves doesn’t have a spend cap. Lower your tone.

• 
  Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported 46 minutes ago

  @awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!

• 
  kakafa.btc (@kakafa_btc) reported 47 minutes ago

  @AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud

• 
  D (@D8118199174282) reported 48 minutes ago

  @AWSSupport Will the affected accounts be compensated for this issue?

• 
  Mike Webb (@themikebwebb) reported 52 minutes ago

  @awscloud You should be the first cloud provider to issue a billing usage reset.

• 
  GettingMyGlitchOff (@GettingMyGlitch) reported 57 minutes ago

  @AWSSupport Again there is a mass wave of suspensions like in May I'm assuming in error as I've been on this platform for over 10 years and this seems to be happen more frequently. Emails from mturk-noreply havent worked in a long time,any updates on this situation @amazonmturk

• 
  PositiveVibes (@KPTheFighter) reported 59 minutes ago

  @awscloud @AWS You guys almost gave me heart attack today morning. When saw the email from you with billing about $192 million, I got shaken up, frozen. Logged into dashboard , and saw same amount. Imagine what would have been the state of mind. This is not done!! Mistakes do happen, being in tech industry, I do understand that. But once you recognised that mistake, you did not have courtesy to send an email to all users asking not to Panic. That is not acceptable. Before one could reach to support page, his soul would leave the body. Immediately you should have put a banner on dashboard reporting about the potential issue and could have sent a next communication to users informing them. You didn’t do anything of that sort and left users in panicked state. This is so unprofessional. Really disappointed!!! You would have been responsible if anything tragic happened to me today just because of your negligence. A communication asking users to ignore the faulty email was due. You didn’t do that. Shameful!! #awsbilling #aws

• 
  Donna Paulsen (@donnapaulparody) reported 1 hour ago

  @VeryCoolGuy6 @awscloud Check the issues that happened in last 6 months and diagnosis/cause of the issue.