Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (52%)
• Errors (29%)
• Sign in (19%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Kyiv	Sign in	8 days ago
Chennai	Website Down	11 days ago
Point Pleasant Beach	Website Down	15 days ago
Little Rock	Errors	18 days ago
Atlanta	Website Down	19 days ago
Clearwater	Website Down	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alexand.ro (@alexand__ro) reported 3 minutes ago

  @AWSSupport 1 year old AWS account is blocked all of a sudden for not providing documents (after 1 year with no problems), but when I do provide them, I receive the same email back requesting the same documents. Please help me unblock this faster, my applications are down

• 
  Sridhar Katakam (@srikat) reported 11 minutes ago

  @AWSSupport 39 hours since my email reply and still waiting. There's not a single human reply so far regarding the billing issue.

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 19 minutes ago

  @Chiraq100x @Anthropic @awscloud I mean I can check this after every prompt but that doesn’t help that I’ve already been billed for the tokens and have to pay to fix it if I want it to be correct.

• 
  Uttam Tarsariya (@UttamTarasariya) reported 24 minutes ago

  @AWSSupport Ticket is not managed by the person who worked on it now, its another guy responding without knowing anything about past conversation after 10 hours and total 2 days. Is there anybody caring about the issue @awscloud @AWS_Australia ? case id : 177908080500394

• 
  Astra (@0xAstra) reported 25 minutes ago

  @awscloud AWS is honestly a massive disappointment. You sign up, then discover basic customer support is locked behind a paid plan. Isn’t support supposed to be the most basic part of a cloud service? I didn’t pay for premium support, so a simple SES email permission request has been ignored for three days. I genuinely don’t understand how this is the world’s No.1 cloud provider. This experience is terrible.

• 
  LK (@lkay_official) reported 26 minutes ago

  @AWSSupport I have an issue with my account where I can’t add credit cards or do anything, I get redirected everytime I login and I need to pay for services before they expire.

• 
  chaturfier (@chaturfier) reported 27 minutes ago

  @AWSSupport Production AWS SES account paused over a resolved credential scrape. Keys rotated, issues fixed. Case 178014826500654 unread for over 48 hours while business halts. Help?

• 
  Clint Jorgenson (@ClintJorgenson1) reported 27 minutes ago

  @AmazonHelp @amazon @awscloud The Customer Experience (CEx) company with absolute dismal CEx. Incorrect delivery notifications to customers is pathetic. Investigate this store and fix it.

• 
  Tofu (@tofujson) reported 28 minutes ago

  @AWSSupport No, it's a problem you need to solve, you know there is, you've already received feedback and reports.

• 
  Hershal Rao (@Hershal0_0) reported 28 minutes ago

  @awscloud and here i am taking 3 business days to fix a single css bug

• 
  Nifty Cycle Lab (@NiftyAlpha_Q) reported 31 minutes ago

  @AWSSupport @AWS Urgent: AWS support case unassigned for 24+ hours blocking critical work. INVALID_PAYMENT_INSTRUMENT error persists 30+ hours despite fixed payment method. Case #[177837361600663]. This is a known Bedrock Marketplace issue requiring escalation. Please help!

• 
  Alex Joshua (@JoshuaAlex91434) reported 35 minutes ago

  @awscloud This integration could really streamline how we identify issues in workflows. Less time on data means more time for action.

• 
  School Reading List (@SchoolReading) reported 35 minutes ago

  @Cloudflare @CloudflareHelp @awscloud We've also referred to the same issue in Case #02165422

• 
  June Kwan - Bali (@junekwan6688) reported 37 minutes ago

  @awscloud @OpenAI If I choose 2 different kinds of AI (Chinese & American) in 1 device, will you 2 fight and not supporting each other or maybe try to fail each other down???

• 
  primate portfolio (@AgastyaSinha7) reported 40 minutes ago

  @BullTheoryio This is such a bullshit argument. Yes there are 3 customers but does he realize they are just gateways for AI access? Amazon AWS, Google GCP and Microsoft Azure buy the GPUs and install them in their data centers. Then these data centers are made available to small and bug enterprises via Cloud services? The alternative would be every individual and company buys their own servers and racks and build software on top for provisioning/security/resource allocation. This is slow and lot of overhead. But the demand is so strong that companies will go down this route if the cloud providers cannot service their needs and are not eating up every GPU Nvidia is making. Also, Nvidia is expanding the field. Enter project Stargate, Oracle, Neoclouds, consumer friendly GPUs.. Like wtf is this concentration argument. The cutting edge GPUs are not a direct consumer device

• 
  Koalisyon Kuvvetleri Kumandanı (@OttomanCryptos) reported 42 minutes ago

  @AWSSupport @amazon @awscloud I've UK Citizenship and getting still same errors. :/

• 
  Astro Kanu (@AstroKanu) reported 46 minutes ago

  @awscloud @AWSSupport it’s been more than 4 days inspite of high billing cleared no access to my account nor able to login - live project disrupted- how are you resolving this ?? #aws

• 
  ich (@itsimeagain) reported 49 minutes ago

  @sundarpichai @sundarpichai A developer’s workflow isn’t linear. Ditch the €220 rigid barrier for the Ultra. Give us a $215/mo base + $50 rolling top-ups as collateral, rent NVL72/Rubin racks from @AWSCloud to fix capacity, and let us pay for real inference. Listen to the pros. 🚀 #GoogleAI

• 
  Tejas Korde (@imTkorde) reported 54 minutes ago

  @AWSSupport @AWSstartups @AWSSupport It’s been over 13 days and I still don’t have access to my AWS account. The issue remains unresolved and now I’m about to lose my account and credits too. Really disappointed with how this was handled.

• 
  Arroiss (@arroiss12) reported 56 minutes ago

  @felipestscosta @AWSSupport I'm having the same problem and AWS isn't giving me a proper response. I'm losing a lot of money because my services stopped without prior notice. @AWSSupport

• 
  Jimmy Z (@Xiaozhu9110) reported 57 minutes ago

  @chainlink @amazon @awscloud AWS listing solves the biggest adoption problem — developers can now plug into Chainlink without touching crypto tokenomics. Smart move making this just another API in their existing stack.

• 
  Patrick McGuinness (@mcguinnessfortx) reported 58 minutes ago

  @Restorethewest7 @jackprandelli @Volleyky22 "But didn't we have internet and at least some modern tech without data centers?" Only the much smaller early internet. Cloud computing came along, built on data center server farms, to scale the internet up, and Amazon AWS pioneered how to make scaling the internet work.

• 
  akash (@akashtattva) reported 59 minutes ago

  i wonder whether anyone has ever mapped amazon AWS server costs to specific product feature improvements. because this kind of accounting framework being applied to ai spend seems intuitively wrong to me.

• 
  AngelaY (@angelayoho1) reported 59 minutes ago

  @WNBA @awscloud Is this the same company that has down your atrocious scheduling?

• 
  Riccardo Dana | @SWOP (@riccardo_dana) reported 59 minutes ago

  Due to the @awscloud outage @SWOP_ai is currently down. We are working hard to resolve the issue asap. We expect to have it back and running in the next 2 hours. We apologize for any inconvenience this may have caused.

• 
  Saurbh Pandey (@JustABoyLost) reported 60 minutes ago

  @AWSSupport @AWSCloudIndia Our AWS servers have been down for 17+ hours. We’ve raised tickets, emailed support teams and reached out everywhere but still no resolution. Case ID: 177972064000983 This is severely impacting our business & customers. Requesting urgent help. #AWS

• 
  Anna Singh (@anna_fanatic) reported 1 hour ago

  @amazon @awscloud And shamelessly your team instead of rectifying have blocked my account. They didn’t bother to sort a small issue from your end the so called technical glitch just sent auto generated emails and blocked my email and twitter

• 
  eve (@evevrcx) reported 1 hour ago

  @awscloud @Twitch slow down

• 
  Hailo Berto, yê Elî (@hailo_berto_9) reported 1 hour ago

  @AWSSupport I did add a new credit card, but I cannot do payment! this is the issue!! this is not very helpful!

• 
  Marci (@Nma_ci) reported 1 hour ago

  @AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221