Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (71%)
- Sign in (14%)
- Errors (14%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Sign in | 7 days ago |
|
Pottstown
|
Website Down | 11 days ago |
 Iztacalco
|
Website Down | 15 days ago |
 Boca da Mata
|
Errors | 26 days ago |
|
Township of Evan
|
Website Down | 1 month ago |
|
New York City
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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X anonyn (@OmrX304) reported@AWSSupport @RahulMatta1994 @AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks!
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The Mediocre Inquisitor (@MediocreInqv2) reported@OpenAIDevs @awscloud I’m trying to buy a ChatGPT account on my work email and it’s not allowing me to. Will you be able to fix these issues? M trying to pay you
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Stephen “The Yellow Dart” Schutt (@schuttsm) reported@QuinnyPig @awscloud I get charged $0.55 every month. Fix that
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Payal (@payal_codes) reportedDay 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.
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Somers (@jake__somers) reportedAWS keeps charging me 1000x what it should be for inference I try to use the new "generally available" Grok 4.6 Prompt caching doesn't work at all I spend $1.9 worth of inference testing caching I see my AWS bill is now $3400 This was an issue months ago as well. @AWSSupport
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Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported@AWSSupport There is no way to get a call back I have tried many different ways. And it always show's this issue
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Weaver Labs (@Weaver_Labs) reported@amazon @awscloud @nvidia AI infrastructure is becoming a full-stack problem. GPUs are only one piece now, with networking, compute and data infrastructure all needing to scale together.
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Chris (@Mcatbeast) reported@AWSSupport Apologies for the earlier frustration. Turns out it was an issue from our end! My user was accidentally deleted.
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Matt Lea (@schematical) reported@PhilipAnderse @awscloud @amazon What's the problem? I know a thing or two about AWS.
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X anonyn (@OmrX304) reported@AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks
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zarrakh (@zarrakh) reported@awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws
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Vinit Upadhyay (@vinitcodes) reported@AWSSupport @kirodotdev @awscloud I’ve already raised a case explaining the entire issue. Case ID: 178664512400070. Unfortunately, I still haven’t received any genuine help, which is really disappointing. I’m not the only one facing this issue-many others are experiencing the same problem. Please look into this.
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Siya (@reze_xqc) reported@AWSSupport Case 178653274100402 opened 3 days ago, no response. Can't sign in to AWS Builder ID, email locked to unknown sign-in method, blocking access to AWS Academy courses. Need help.
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mark seery (@140ismymax) reportedPeter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI
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Gopal Goti (@gopal_goti) reported@AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.
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Zenwatts 🇺🇸 (@BullCall101) reported@awscloud Not my problem. Maybe sell a yacht or two and fix it yourself.
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Jacklyn Taylor (@Ronindrake2) reported@awscloud @AmazonHelp @amazon Yo, can any of yall explain why a review that gets flagged for "community guidelines" refuses to tell you what the issue is? Like yall's bot goes "it violates rules!" But cant tell me what part? It obviously had to note what the issue was...
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mark seery (@140ismymax) reportedPeter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI #AI
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Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported@AWSSupport I tried every possible combination to get phone support. I think it either just doesn't exist or it is down. Someone did get back to me in chat in another ticket tho.
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kakafa.btc (@kakafa_btc) reported@AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud
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jd42 (@jdonovan42) reported@DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.
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Bravo One💀 (@RWayodi) reported@AWSSupport Hello. I received a charge on my credit card to Amazon EMEA but I do not have an Amazon AWS account. I am unable to create a case as it requires me to sign in. How is this even possible?
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The AI Therapist (@TheAIShrink) reported@MikeLongTerm @amazon @awscloud EC2 on AMD CPUs. The cloud bill goes down, the margins go up. aws is quietly fixing its cost structure while everyone watches the models. smart
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Catalin C (@CatalinC_Uk) reported@awscloud AI bot traffic’s surge forces a tough choice: lock it down or risk diluted engagement.
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Brandon S (@BSaarX) reported@Gabby_Hoffman @awscloud Next you will say let them eat cake. 2024 was about mortgage rates getting lower and affordability. Now we see it was about crypto, AI and pushing data centers. What a let down
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GIrls In Technology! (@francescaViking) reported@awscloud @amazonmturk are shuttering services barely months after announcing maintenance mode, giving barely a month now and leaving requesters and workers in the lurch. Amazon demonstrates again why it's terrible for businesses and users.
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TechThought.org (@TechThought_org) reportedAn era ends for human data annotation. @awscloud is shutting down Mechanical Turk after 21 years as LLMs take over micro-tasks, per @techradar. What happens to training baselines when synthetic data completely replaces human feedback? #AI #Automation #AIeconomy techradar .com/pro/aws-is-shutting-down-mechanical-turk-which-let-humans-beat-ai-at-certain-work-tasks
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Ümit Kaan Usta (@umitkaanusta) reported@AWSSupport I keep getting errors across the AWS Console where components or resource lists fail to load, showing messages like “An error occurred calling the API: describeAddresses.” Reloading sometimes fixes it temporarily. can you help? It's mostly on EC2 related stuff. us-east-1
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Ikenna Iheanaetu (@Ikenna_dev) reported@awscloud Runtime request flow User → HTTPS → ALB → ECS Fargate → Container The ALB handles HTTPS using ACM and routes traffic to the ECS service. The service runs multiple tasks across Availability Zones, giving the application redundancy instead of relying on one server.
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Nathan Den Herder (@natedenh) reported@xai @awscloud grok-4.6 on Bedrock us-east-1 is unusable today. 5-token prompt, maxTokens=16: claude-sonnet-4-5 → 3.0s us.xai.grok-4.6 → 150s timeout global.xai.grok-4.6 → 150s timeout Same account, region, creds. No throttle error, no 5xx — it just hangs.