Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (50%)
• Errors (31%)
• Sign in (19%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Kyiv	Sign in	6 days ago
Chennai	Website Down	9 days ago
Point Pleasant Beach	Website Down	13 days ago
Little Rock	Errors	17 days ago
Atlanta	Website Down	17 days ago
Clearwater	Website Down	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin (@Justin__Co) reported 2 minutes ago

  @AWSSupport I've been trying since May 9th to get my SMTP for SES in production and I'm still in sandbox. I verified everything from the start. I submitted follow ups 33 hours ago that have still gone unanswered. I require email verification for my site, so I'm effectively down until you get this running. Please respond!

• 
  Unknown Man (@OPM2319) reported 2 minutes ago

  @awscloud @amazonIN @AmazonHelp Why is my package not yet delivered? ? And when will you ppl solve the issues ?? If its not delivered today its my last order with you guys .. pls look into the issue immediately

• 
  Kai Antonio (@KaiAntonio61428) reported 2 minutes ago

  @awscloud Juggling all that info definitely slows things down. Centralizing it sounds like a smart move.

• 
  Marci (@Nma_ci) reported 5 minutes ago

  @AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221

• 
  Akshay Purohit (@iamakkshayy) reported 5 minutes ago

  @AWSSupport @AWSCloud I’ve been trying to reach support for the last 2 days regarding my suspended account [901205560142], but no response on my tickets yet. My website and business services have been down for 2 days because of this. Please urgently reactivate my account .

• 
  The Mad Maragan 🇦🇺 🎮 🍫 🐝 (@The_Mad_Maragan) reported 7 minutes ago

  @AWSSupport I have had a case open for 3 days with no action (except some useless AI response) regarding a problem updating my payment method (credit card expired). Case shows as "Unassigned". Can you DM me and help get some action on this urgently? Need to update for billing.

• 
  Jimmy Z (@Xiaozhu9110) reported 9 minutes ago

  @chainlink @amazon @awscloud AWS listing solves the biggest adoption problem — developers can now plug into Chainlink without touching crypto tokenomics. Smart move making this just another API in their existing stack.

• 
  Marci (@Nma_ci) reported 12 minutes ago

  @AWSSupport @AWSSupport @awscloud We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177910350200072

• 
  Sridhar Katakam (@srikat) reported 15 minutes ago

  @AWSSupport 39 hours since my email reply and still waiting. There's not a single human reply so far regarding the billing issue.

• 
  Matt Adams (@mattflashuk) reported 18 minutes ago

  @AWSSupport 40 days for a billing issue. Can you look into this please.

• 
  Simon (@Simonnnnnnnfox) reported 19 minutes ago

  @mcbc @WNBA @awscloud Are you mentally slow? I haven’t “gone from” anything lol 1. It doesn’t use an equation (not math) 2. I said Diggins is an OUTLIER (never said she’s not a PG) (1/10) 3. Yes, google as in the WNBA. If you google “how is gravity stat tracked” google will take u to the W page

• 
  cryptomofo (@_cryptomofo) reported 19 minutes ago

  @WatcherGuru Wouldn’t happen on $ICP.. No @awscloud NO PROBLEMS.. #CLOUD

• 
  Saurbh Pandey (@JustABoyLost) reported 21 minutes ago

  @AWSSupport Where you guys trying to contact everyone from last 3 hrs , my web app and app both are down. Please help, I have dm you also but no reply

• 
  Tofu (@tofujson) reported 25 minutes ago

  @AWSSupport No, it's a problem you need to solve, you know there is, you've already received feedback and reports.

• 
  Nitesh rathore (@Niteshnitz1999) reported 26 minutes ago

  I got scammed for 20,000₹, i contacted the abuse team for help and take down' the domain they keep asking me evidence evidence after providing evidence several times then they say no illegal activities found @CloudflareHelp @AWSSupport Scammers shame on you

• 
  Joyfulwood (@JoyfulWood) reported 29 minutes ago

  $GXAI 1.47 Dip SL under 1.39 Ran big on news this morning, brought down to support at 1.45. Trying for a second run. PT 1.75/1.89/2/2.15/2.3+ Gaxos Secures Additional Funding from Amazon AWS to Accelerate AI Sales Platform Development

• 
  akash (@akashtattva) reported 30 minutes ago

  i wonder whether anyone has ever mapped amazon AWS server costs to specific product feature improvements. because this kind of accounting framework being applied ai spend seems intuitively wrong to me.

• 
  Dude 3.0™ (@NamelessDudeZA) reported 33 minutes ago

  This is a real threat, WebAfrica was running their web hosting billing and support on WHMCS. So for the past few months WHMCS software has been under attack from hackers. My own server was attack through SQL injection of users fortunately I had to isolate and migrate to fresh new server provided by Amazon AWS.

• 
  Marci (@Nma_ci) reported 33 minutes ago

  @AWSSupport @AWSSupport @awscloud We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177910350200072

• 
  chaturfier (@chaturfier) reported 36 minutes ago

  @AWSSupport Correct: it's been just over 48 hours since the start of the issue.

• 
  Hershal Rao (@Hershal0_0) reported 39 minutes ago

  @awscloud anything to avoid hugging a server rack in a cold data center ever again

• 
  CCFC-New season (@sohali2012) reported 41 minutes ago

  @WNBA @awscloud Terrible stat.

• 
  CodeDodona (@CodeDodona) reported 42 minutes ago

  @awscloud From idea to revenue is not a technical problem.

• 
  いいね！ (@yiyine8) reported 43 minutes ago

  @AWSSupport @AWSSupport Urgent billing issue. My EC2 instances are still generating charges, but I cannot access my AWS accounts because the registered emails were deleted. Case ID: 177725454200231 Could someone please help review my case?

• 
  Eochu Ollathair (@TheDagda___) reported 44 minutes ago

  @awscloud Who do you want to be able to blame yourself or them? That is the decision. If you aren't confident in yourself, use them, but at the same time, maybe you are letting your customers down by not using the tools you have.

• 
  Clint Jorgenson (@ClintJorgenson1) reported 44 minutes ago

  @AmazonHelp @amazon @awscloud The Customer Experience (CEx) company with absolute dismal CEx. Incorrect delivery notifications to customers is pathetic. Investigate this store and fix it.

• 
  Nagarajan (@Nagarajan5164) reported 47 minutes ago

  Hi @awscloud team, Greetings of the day. Could you please share me the technical help team to unlock my account details Issue Able to login with username and password and MFA is not working so could you please help me on this. Thanks

• 
  Matthew Garrison (@GlowieRag) reported 48 minutes ago

  @AWSSupport I have a 7 day old unassigned support ticket for a billing refund, and my auto pay declined due to suspected fraud because the cost was so much higher than normal. This is pretty urgent, id like to fix this and pay you! Case id 177973340000997

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 49 minutes ago

  I’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens t do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.

• 
  Matt Adams (@mattflashuk) reported 53 minutes ago

  @AWSSupport There is still no activity on this issue @AWSSupport