Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (82%)
• Sign in (9%)
• Errors (9%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Website Down	3 days ago
New York City	Website Down	6 days ago
Ciudad Jardín	Website Down	1 month ago
Kyiv	Sign in	2 months ago
Chennai	Website Down	2 months ago
Point Pleasant Beach	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark seery (@140ismymax) reported 5 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI

• 
  GamerUP (@GamerUPGaming) reported 6 minutes ago

  @TheRavenHelm man... are you detective seeds right? this is a new profile name ? whatever.. the "digital only direction" was announced more than 3 weeks ago.. not last week.. PSN servers are hosted by Amazon AWS, and amazon AWS had some disruptions today, they already solved the issue.

• 
  Matthew (@OneShotCaller) reported 6 minutes ago

  @CalebChamberla6 It’s an AWS billing error (see @awscloud)

• 
  Gabriel (@doktorgphd) reported 8 minutes ago

  @awscloud wow really??? i had to search x for the reason?? not even an email?? I saw the email sent yesterday about the cost alert and I spend the last hour trying to work out what is going on because it looks very legit and I only find out it was an error on x! Just had to send an email!!

• 
  metis (@metis00001) reported 9 minutes ago

  @AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.

• 
  Anjishnu Ganguly (@Anjishnu46) reported 9 minutes ago

  @AWSSupport @awscloud, please don't reply again just to say this was shared internally. Assign someone who can actually look at the account, explain what's blocking it, and fix it.

• 
  Maciej Wilczyński (@wilczynski24) reported 10 minutes ago

  @opsolutehq @awscloud Otherwise, I believe it's not fully viable for full-range products. Example of Lovable: they have hundreds of potential use cases. That's where they are on credit-based systems rather than outcome-based systems, because you can't narrow down the overall cafeteria of use cases.

• 
  Ritesh Roushan (@devXritesh) reported 10 minutes ago

  A good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.

• 
  The Trading Guy (@thetradingguy_) reported 10 minutes ago

  @AWSSupport , got no replies on this upon follow up message. Please look into it. Why is it so tough to resolve an issue?

• 
  M (@mdw864) reported 12 minutes ago

  @awscloud can you PLEASE answer me? You’ve just turned off my Business because you will not help me. I need you to stop charging me. Do not tell me to login because I do not know the email address that was used to open the account. All I know is my bank account is being charged

• 
  SwarmOne.ai (@swarmoneai) reported 14 minutes ago

  OpenAI just unveiled Jalapeño - their first custom inference chip with Broadcom. "Substantially better performance per watt." Interesting. But a chip doesn't fix a misconfigured serving stack. Custom silicon with default batching, naive routing, and untuned KV-cache management is still burning money. SwarmOptimizer doesn't care what chip you run. It tunes the deployment layer - batching, caching, routing, concurrency - where most of the waste actually lives. The silicon is one layer. The optimization is another. Now on @awscloud

• 
  Amine Zack 🇩🇿 (@AmineZacks) reported 16 minutes ago

  @awscloud Bro fix your servers

• 
  Armando J. Perez-Carreno (@perezcarreno) reported 16 minutes ago

  @ngriffin_uk @awscloud The problem wasn’t only the billing page. Many people received billing usage alerts with tremendous spend. In our case, it was additionally frustrating because we couldn’t log in due to an MFA bug while we were about to board a ten hour flight. Some of us do care.

• 
  Ben Newton ベン (@BenENewton) reported 19 minutes ago

  @awscloud Somewhere there's an IT guy lying on the ground next to his desk after opening the page with this error on it.

• 
  paige s. (@PaigeSully88) reported 21 minutes ago

  @awscloud Your AI sucks and costs more than humans. This sure is not a human error

• 
  AntDracula (@ant_dracula) reported 22 minutes ago

  @ngriffin_uk @perezcarreno @awscloud You never built anything of consequence, ever. This could have set off circuit breakers where people would automatically shut down and nuke services when a bill gets out of control because AWS themselves doesn’t have a spend cap. Lower your tone.

• 
  Priyanshu (@iproductAI) reported 22 minutes ago

  Here’s the cleaned-up version with fixed grammar, same hard tone, and no em dashes: I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.

• 
  S (@cloudsurf3) reported 24 minutes ago

  @awscloud Take down that other tone-deaf tweet, pure mockery of your customers

• 
  Steven Coburn (@pcgamer11) reported 29 minutes ago

  @PlayStation We can't play the open beta rn because PSN IS DOWN. Yes, it uses/runs on @awscloud but you could at least ACKNOWLEDGE the issue!!!

• 
  Koray Yersel (@korayyersel) reported 34 minutes ago

  @AWSSupport My balance went down to zero. Time to the delete the aws account.

• 
  Meo Meo (@CastleEL88) reported 37 minutes ago

  @awscloud Focus on AI features instead of server maintenance. .

• 
  devastatindave.eth (@NftCelestials) reported 42 minutes ago

  @awscloud totally avoidable error caused by reliance on unskilled h1b scabs ya'll will learn eventually

• 
  Gerzson (@Gerzsononline) reported 44 minutes ago

  @slap__tjips @awscloud Gosh ai haters are so ******* dumb they just assume and blame it on ai for a funny error that didn’t result in any wrong

• 
  Adam Peterson (@_adam_here_) reported 44 minutes ago

  is @AWSSupport down?

• 
  Nil (@slowalgorithm) reported 45 minutes ago

  @awscloud How are you planning to compensate all your customers who panicked and started deleting resources since the email was legit and there was not a second email notifying of the issue. Your support bot itself claimed the expenses were legit.

• 
  kakafa.btc (@kakafa_btc) reported 51 minutes ago

  @AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud

• 
  DeeDee Armstrong (@deedeeafton) reported 52 minutes ago

  @Gozieuk @awscloud You felt they were transparent? I got the anomaly detection email from AWS last night. Dashboard had an outrageous $$ number. Spun up devs to find out problem. And- then AWS posted a joke here on X, and still no email as a follow up to their first one. Doesn’t seem transparent

• 
  IDrabs (@drabs_i) reported 54 minutes ago

  @PlayStation @awscloud Wtf you playing at fix the outage.

• 
  Mario Giampieri (@mario_giampieri) reported 1 hour ago

  @AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.

• 
  Erin (@erinEncoded) reported 1 hour ago

  @awscloud This is tone deaf. It wasn’t funny. It was upsetting. It reduced my trust in your systems, testing, and ability to roll back critical errors. I didn’t laugh. Why are you?