Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (67%)
• Sign in (17%)
• Errors (17%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Boca da Mata	Errors	6 days ago
Township of Evan	Website Down	21 days ago
New York City	Website Down	24 days ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Trading Guy (@thetradingguy_) reported 5 minutes ago

  @AWSSupport , got no replies on this upon follow up message. Please look into it. Why is it so tough to resolve an issue?

• 
  Dan Lynch (@danlynch) reported 6 minutes ago

  @QuinnyPig @awscloud I need to sign in with LEGO 😎

• 
  jd42 (@jdonovan42) reported 11 minutes ago

  @DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.

• 
  M (@mdw864) reported 11 minutes ago

  @googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.

• 
  John Darin Holloway (@bofkentucky) reported 11 minutes ago

  @QuinnyPig @awscloud Hopefully better than the "new" broken elastic beanstalk console experience.

• 
  Adam Peterson (@_adam_here_) reported 16 minutes ago

  is @AWSSupport down?

• 
  kakafa.btc (@kakafa_btc) reported 18 minutes ago

  @AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud

• 
  metis (@metis00001) reported 20 minutes ago

  @AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.

• 
  ShenYubao (@ssybb1988) reported 22 minutes ago

  @AWSSupport @awscloud AWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

• 
  Ayush Awasthi (@Ayush_awa) reported 23 minutes ago

  @AWSSupport Its the third day today. The only mail I received from aws was all about “We are getting someone to investigate this” Since then I havent received any update. My only issue is that these things are time sensitive and you cant just take days after days with no real status updates

• 
  Kartik Jain (@kartikjain0101) reported 24 minutes ago

  @awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.

• 
  Gopal Goti (@gopal_goti) reported 27 minutes ago

  @AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.

• 
  lak-alak (@baricadelane) reported 28 minutes ago

  @IanCarrollShow @BacklotOPS @NickJFreitas They must think we are stupid Tyler Robinson decoys all over the place d captured on camera all doing their part for 1990s pixalated images produced and sold as 4k in 2026 lmao. Why did Amazon aws services shut down 9/10 - 9/25? Who owns discord?

• 
  Ohm Patel (@Techieohm) reported 28 minutes ago

  “Facing some problems with @awscloud on our new product. This is the 2nd time this has happened.”

• 
  Hannan (@truehannan) reported 29 minutes ago

  @AWSSupport Why AWS console is not opening? Its soo much slow even my internet and everything is fine. I used VPN too but nothing worked

• 
  The Mediocre Inquisitor (@MediocreInqv2) reported 33 minutes ago

  @OpenAIDevs @awscloud I’m trying to buy a ChatGPT account on my work email and it’s not allowing me to. Will you be able to fix these issues? M trying to pay you

• 
  Yuyun Francis (@FrancisYuyun) reported 35 minutes ago

  @AWSSupport case ID (178590975600210) "account activation blocked 2+ weeks by Error 880104, case escalated internally Aug 5, no update since."

• 
  Jim Osman (@EdgeCGroup) reported 40 minutes ago

  @awscloud Real innovation starts with people solving real problems.

• 
  Christian Nonis (@christiannonis) reported 40 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  IDrabs (@drabs_i) reported 41 minutes ago

  @PlayStation @awscloud Wtf you playing at fix the outage.

• 
  M (@mdw864) reported 42 minutes ago

  @AWSSupport Either that or ask me to login, which I keep telling you I cannot login. It has nothing to do with 2FA. That is not the issue.

• 
  metis (@metis00001) reported 46 minutes ago

  I can't understand why AWS has not been able to resolve my issue of payment method. Whatever credit card I put, they are not able to verify it and they keep asking me to call the card issuer. It's not card issuer issue! @awscloud

• 
  Drama Memes (@drama_meme) reported 47 minutes ago

  @cgeorgiaw @AnthropicAI @awscloud Someone tell me why this is a hard problem and you can’t just do $ diff normal.genome sick.genome ? I am guessing it’s a statistical thing, but, if it were random then how would you figure out what’s different??

• 
  Dhanush N (@Dhanush_Nehru) reported 47 minutes ago

  Opened a support portal ticket on AWS. For a week, I heard nothing. contacted @AWSSupport by direct message and the issue was resolved in a matter of days. Their team still responds to thousands of queries every day. That's how genuine support appears. Thank you AWS!

• 
  Omni (@omnishredder_) reported 49 minutes ago

  @AmazonUK @Twitch @awscloud sort yo ****, I'm getting tired of ironically the last two days unable to watch twitch without lag or buffering at random with no explanation, it's almost like the ******* AI training is the problem that nobody wanted! How about ******* remove it!

• 
  Alvaro Villalba (@alvarovillalbap) reported 50 minutes ago

  @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

• 
  Mon (@mon73x) reported 52 minutes ago

  @asimrazax @AWSSupport I have the same problem. Did you fix it?

• 
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• 
  Reina Cruz 🥼🧤🇨🇺 (@rea1ReinaCruz) reported 55 minutes ago

  @Cloudflare @awscloud Fix human verification

• 
  jayesh somani (@Jayesh_Somani_) reported 1 hour ago

  Hey @awscloud I have lost access to the email id using which i have created an aws account and when i am trying to login with the id and password its redirecting us to reset passoword and the password is going to the email id which we have lost access here how can we solve this