Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (71%)
• Sign in (14%)
• Errors (14%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Boca da Mata	Errors	4 days ago
Township of Evan	Website Down	18 days ago
New York City	Website Down	21 days ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Felipe Rojas (@FipeRojas) reported 6 minutes ago

  @AWSSupport as root admin of a management account in Chile, your system failed to issue our statutory VAT invoice despite our tax settings were configurated according to your mails and RUT verified since june 2. Already 4 open cases without answer. ID 178524912400362

• 
  Master of Controversy (@THe0GAmer) reported 9 minutes ago

  @Pirat_Nation Amazon aws outage knocked psn offline for 8 hours while sony pushes an all digital future fans could not launch their purchased games

• 
  WPBeginner (@wpbeginner) reported 11 minutes ago

  You have spent months building your WordPress site. What happens the day it suddenly goes offline? 😱 It happens all the time. We have heard several scary stories. A plugin conflict, a bad update, or a security breach can wipe out your complete website without any warning. The scary part is that most site owners assume their host has them fully covered, right up until they actually need to restore. We have tested countless backup tools on our own projects, so we put together the exact methods we trust to keep a site safe. Here is what you will learn: ✅ Pick the Right Method: Compare backup plugins, host backups, and manual cPanel or FTP so you know which fits your skill level. ✅ Back Up the Full Site: Save your database, themes, plugins, and uploads together so you can restore everything, not just your posts. ✅ Automate It With @DuplicatorWP: Schedule daily or weekly backups and send them straight to the cloud so you never have to remember. ✅ Store Copies Off Your Server: Keep backups in Google Drive, Dropbox, or Amazon S3 so one server crash never takes your site and its backup at once. ✅ Restore in Minutes: Use a disaster recovery link to bring your site back even when it is completely broken. Ready to protect all that hard work before disaster strikes? Read our complete step-by-step guide from the link in the comments 👇 (Link is in the thread below)

• 
  Keith Townsend (@CTOAdvisor) reported 11 minutes ago

  I spent over $120 in @awscloud so far this month. Most of it has been on GPU instances and Xeon 6. This is the most I've spent since I've had a long-running VM as a web app server a few years ago.

• 
  Siddartha DevOps (@SiddarthaDevops) reported 22 minutes ago

  @AWSSupport link is not working

• 
  🦋Kieran🦋 💻 (@sir_divs_alot) reported 24 minutes ago

  @AWSSupport Thanks for your response and I've been keeping track for any updates very closely but the problem is these cases are either unassigned and if they are, no one is following up. I'm at the point of just giving up entirely cuz it's pointless waiting endlessly.

• 
  Mario Giampieri (@mario_giampieri) reported 25 minutes ago

  @AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.

• 
  jayesh somani (@Jayesh_Somani_) reported 27 minutes ago

  It's Sunday 11:30 AM. Production is down. Users can't login. My phone won't stop buzzing. Every tool I tried to use to fix it — blocked. AWS had quietly quarantined our only admin IAM user. Here's how I restored production in 2 hours without AWS Support @awscloud 🧵

• 
  Ohm Patel (@Techieohm) reported 29 minutes ago

  “Facing some problems with @awscloud on our new product. This is the 2nd time this has happened.”

• 
  Jacklyn Taylor (@Ronindrake2) reported 30 minutes ago

  @awscloud @AmazonHelp @amazon Yo, can any of yall explain why a review that gets flagged for "community guidelines" refuses to tell you what the issue is? Like yall's bot goes "it violates rules!" But cant tell me what part? It obviously had to note what the issue was...

• 
  kakafa.btc (@kakafa_btc) reported 33 minutes ago

  @AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud

• 
  Payal (@payal_codes) reported 34 minutes ago

  Day 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.

• 
  Alvaro Villalba (@alvarovillalbap) reported 39 minutes ago

  @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

• 
  Hannan (@truehannan) reported 42 minutes ago

  @AWSSupport Why AWS console is not opening? Its soo much slow even my internet and everything is fine. I used VPN too but nothing worked

• 
  Eszter Morvay (@eszter_morvay) reported 42 minutes ago

  @AWSSupport Also - apologies for the DM issues, i just changed my settings, so DMs should work now

• 
  Mohammed Nafees (@mnafees) reported 43 minutes ago

  yo @awscloud seems like a broken cert chain from your side

• 
  Aqib Ansari (@Aqib_Ansari_) reported 44 minutes ago

  @AWSSupport Hey @AWSSupport any update on this? 8 Aug 2026: Issue opened 13 Aug 2026: Issue escalated to specialized team 18 Aug 2026: Still being investigated. Its 21 Aug 2026 now still no resolution or substantive update. Nearly 2 weeks for a service-access issue is frustrating experience

• 
  metis (@metis00001) reported 44 minutes ago

  I can't understand why AWS has not been able to resolve my issue of payment method. Whatever credit card I put, they are not able to verify it and they keep asking me to call the card issuer. It's not card issuer issue! @awscloud

• 
  Rami (@KingRomstar) reported 44 minutes ago

  @awscloud your multisession login doesn't even work right. I have to logout of one account and into another everytime I want to swap environments.

• 
  Steven Coburn (@pcgamer11) reported 46 minutes ago

  @PlayStation We can't play the open beta rn because PSN IS DOWN. Yes, it uses/runs on @awscloud but you could at least ACKNOWLEDGE the issue!!!

• 
  metis (@metis00001) reported 49 minutes ago

  @AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.

• 
  D (@D8118199174282) reported 51 minutes ago

  @awscloud No, you still haven’t compensated users for the cost bug error

• 
  matyas.dev (@DevMatyas28516) reported 54 minutes ago

  @AWSSupport Still nothing happened after a week, after I sent your X account our issues numbers.

• 
  Vinit Upadhyay (@vinitcodes) reported 55 minutes ago

  @AWSSupport @kirodotdev @awscloud I’ve already raised a case explaining the entire issue. Case ID: 178664512400070. Unfortunately, I still haven’t received any genuine help, which is really disappointing. I’m not the only one facing this issue-many others are experiencing the same problem. Please look into this.

• 
  Hagop Chemedikian (@hagop17) reported 55 minutes ago

  @AWSSupport Account blocked — "not recognized as a valid account." Console login works, all resource creation fails. 10+ year old account, dormant for years, just resumed for a personal project. Three cases open, no response. Can someone look?

• 
  Sumedh More (@DroidBoyJr) reported 55 minutes ago

  Hey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS

• 
  IDrabs (@drabs_i) reported 58 minutes ago

  @PlayStation @awscloud Wtf you playing at fix the outage.

• 
  Abhijit Tripathy (@AbhijitTripat13) reported 58 minutes ago

  @awscloud @awscloud still no response. You guys are so slow

• 
  barney (@Southclaws) reported 1 hour ago

  @jonny_castles @awscloud I am seeing this too, ECR and S3 in eu-west-1, lots of "service unavailable" errors

• 
  🔥 PHOENIXX🔥 (@AIPulse0) reported 1 hour ago

  AMAZON AWS PAYS $127K/MO FOR CLOUD COMPUTING. SERGEY BOUGHT CHEAP SERVER RACK + CLAUDE AI. MAKES $318K Pause at 0:11 — rack with 40+ servers. Every indicator glows green. This is local computing. Zero latency. Zero cloud bills. Sergey, 35, Ukraine. Was AWS architect, $7,200/month. Understands: companies pay Amazon millions, but they can do same calculations locally. Bought used server rack for $4,800. Installed Claude AI for local processing. 78 companies pay $4,077/month each instead of $12K on AWS. Amazon offered $4,200,000. Sergey said: "You profit from dependency. I profit from freedom." Why — in video.