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Amazon Web Services status: access issues and outage reports

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Full Outage Map

Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

  • 78% Website Down (78%)
  • 11% Sign in (11%)
  • 11% Errors (11%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Website Down 11 days ago
New York City Website Down 14 days ago
Ciudad Jardín Website Down 1 month ago
Kyiv Sign in 3 months ago
Chennai Website Down 3 months ago
Point Pleasant Beach Website Down 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • gopal_goti
    Gopal Goti (@gopal_goti) reported

    @AWSSupport @AWSSupport Thank you for the update, but 'high volume' cannot justify a support case sitting completely 'Unassigned' for over 4 days for a basic account verification issue. This is not a complex technical issue. it is a backend system error on the AWS verification form.

  • indrani_som2004
    Indrani Som (@indrani_som2004) reported

    @Anjishnu46 @AWSSupport @AWSSupport look into this issue

  • dvtoever
    Daniël (@dvtoever) reported

    @marcelocantos @awscloud Totally agree. I my took hours for the stress to leave my body. I tought i was hacked and my services were abused. They didnt bother to take down the billing page temporarily with a warning or sent a follow up mail pointing out this bug.I am going to close down my account as well

  • ant_dracula
    AntDracula (@ant_dracula) reported

    @kankerhoerrrrrr @marcelocantos @awscloud And you had no response for "what's the alternative to shutting down services, just pay the bill?" Maybe you really are an AI bot instead of a retard.

  • p_valuee
    Prateek Gupta (@p_valuee) reported

    AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

  • mailbox28564784
    mail box (@mailbox28564784) reported

    @amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l

  • eszter_morvay
    Eszter Morvay (@eszter_morvay) reported

    @AWSSupport Also - apologies for the DM issues, i just changed my settings, so DMs should work now

  • mario_giampieri
    Mario Giampieri (@mario_giampieri) reported

    @AWSSupport Another update- I received a canned response explaining to me what sign in credentials are and sending me a link to open a new account. Eleven months of this.

  • FipeRojas
    Felipe Rojas (@FipeRojas) reported

    @AWSSupport as root admin of a management account in Chile, your system failed to issue our statutory VAT invoice despite our tax settings were configurated according to your mails and RUT verified since june 2. Already 4 open cases without answer. ID 178524912400362

  • Southclaws
    barney (@Southclaws) reported

    @jonny_castles @awscloud I am seeing this too, ECR and S3 in eu-west-1, lots of "service unavailable" errors

  • joseramirezrk
    José Ramírez García (@joseramirezrk) reported

    @awscloud I'm sure no infra outage caused stress and had the same repercussions than this "issue" something must be done, I guess, no?

  • carlosdponx
    Carlos DP 🤖🇺🇸 (@carlosdponx) reported

    @MarwaEldiwiny They’re not hiding it’s a G1, it’s obviously a G1 and they don’t lie if asked. I don’t advertise explicitly my robots are built on G1 either, because it’s a distraction when marketing like this. The end user doesn’t care. It’s like if you sold a SaaS product and mentioned the servers run on Amazon AWS, it’s irrelevant to the user. Their tweets are marketing posts, not technical reports. Also idk what you mean by the G1 “having a lot of issues”. It’s the most reliable and mature humanoid platform you can actually buy today (and we have no data on reliability of closed platforms).

  • TeeBeeCTO
    TeeBeeCTO (@TeeBeeCTO) reported

    Setting up a new AWS account @awscloud … and get non stop errors on set up. Looks like their vibe coding dystopia worked… were all going to die because SkyNet will have error pages that end up giving us all death by error page. Amazing work… @JeffBezos !!

  • mdw864
    M (@mdw864) reported

    @AWSSupport Tells me to login when I keep telling you I cannot login because I don’t have the capability to do so.

  • santamm
    Maurizio Santamicone (@santamm) reported

    @awscloud And while you fix it, you can credit us for those amounts.

  • ant_dracula
    AntDracula (@ant_dracula) reported

    @BohemiaTech @awscloud Google just randomly shuts down services for no clear reason. That’s why they’re not trusted

  • igncass
    Ignacio Cassinelli (@igncass) reported

    @awscloud What a terrible response

  • QuinnyPig
    Corey Quinn (@QuinnyPig) reported

    Kinda funny that nobody's even making observations like this about @awscloud, if you want to go a level deeper down the irrelevance well.

  • devXritesh
    Ritesh Roushan (@devXritesh) reported

    A good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.

  • sudee1285
    Sudeep (@sudee1285) reported

    I need assistance to access existing APN account...it's getting error.. please help me. @awscloud

  • sophia_ray_17
    sof ࿔˚⋆ (@sophia_ray_17) reported

    @awscloud until the cloud has a power outage and i can't get into my car

  • GettingMyGlitch
    GettingMyGlitchOff (@GettingMyGlitch) reported

    @AWSSupport Yeah its just getting automated responses to everyone saying "Your account will not be re-opened. We regret that we have not been able to address your concerns to your satisfaction." so can you send the mturk team a message to review the error since its more then just me its

  • silenthill_x
    masaki (@silenthill_x) reported

    @AWSSupport Could someone please take a look at my support case? I opened a case 6 days ago because my RDS Reserved Instance is showing "Payment failed", but the case is still unassigned. The automated AWS Support response confirmed that my account is in good standing, my payment method is valid, and my invoices are fully paid. It also indicated that this appears to be a reservation processing issue rather than a payment issue. I've tried both Phone and Chat but haven't been able to reach an associate. Could you please help me get this case assigned? I can provide the Case ID via DM.

  • edwarddonner
    Edward Donner (@edwarddonner) reported

    @okko @awscloud @AWSSupport That's why it's opt in. Netflix would likely not opt in and be fine with the risk. You could join them if you wish. I would prefer to face an outage if AWS has another billing disaster than have unbounded exposure.

  • i_am_onkar
    Onkar Deshpande (@i_am_onkar) reported

    @bilal_akh @awscloud what were potential issues? account compromised? keys exposed? last time this happened for me was when some keys got leaked and someone emptied my startup credits -this was 8years ago tho

  • donnapaulparody
    Donna Paulsen (@donnapaulparody) reported

    @VeryCoolGuy6 @awscloud Check the issues that happened in last 6 months and diagnosis/cause of the issue.

  • doktorgphd
    Gabriel (@doktorgphd) reported

    @awscloud wow really??? i had to search x for the reason?? not even an email?? I saw the email sent yesterday about the cost alert and I spend the last hour trying to work out what is going on because it looks very legit and I only find out it was an error on x! Just had to send an email!!

  • alvarovillalbap
    Alvaro Villalba (@alvarovillalbap) reported

    @philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?

  • _virusbug_
    Ashutosh Dubey (@_virusbug_) reported

    @AWSSupport I’ve already emailed the AWS Receivables team but haven’t received a reply yet, it’s been 3 days now. The support engineer only advised me to contact them about this issue.

  • JoeFromSJersey
    JoeFromSJersey (@JoeFromSJersey) reported

    @AWSSupport Good morning folks, I appreciate the help getting things working for me yesterday as I was able to use Kiro! I'm not unable to upgrade from free tier though and get an error that says unable to upgrade. I've a case for that too and was hoping you could also get eyes on that.