Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (44%)
• Errors (37%)
• Sign in (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Chennai	Website Down	2 days ago
Point Pleasant Beach	Website Down	6 days ago
Little Rock	Errors	10 days ago
Atlanta	Website Down	10 days ago
Clearwater	Website Down	11 days ago
Monterrey	Website Down	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Winston (@winstonalien) reported 48 seconds ago

  Hey @AWSSupport @jeffbarr @Werner, case #177739024400953 has been open for 9 days now. AISPL account blocking ALL Bedrock access. AWS Founders Program member with $1,000 in credits I still cannot use. Every reply says "being investigated" with zero resolution. This is unacceptable. Can someone from Bedrock engineering actually fix this?

• 
  Maynor Henríquez (@maynor_8795) reported 6 minutes ago

  @AWSSupport @AWSSupport Still NO resolution on Case 177754503800193. I’ve lost thousands of dollars in halted operations, delayed international shipping, and offline medical platforms. The lack of urgency from your Trust & Safety team is absolutely shameful. Fix this immediately.

• 
  Adrian | The Web Scraping Guy (@adrian_horning_) reported 7 minutes ago

  @romaindewolff @awscloud Did you end up paying for it? If so, I would def switch if you have been a loyal customer and had one spike? Absolutely they should’ve taken the price down some

• 
  Rahul Patel (@U_N_R_3_A_L) reported 10 minutes ago

  @AWSSupport I'm trying to reach out AWS support through chat but 1 hour in the chat and no one is joining, this is the 2nd time I'm facing this issue in month where I have to keep on waiting for the production issue.

• 
  Matt Adams (@mattflashuk) reported 11 minutes ago

  @AWSSupport There is still no activity on this issue @AWSSupport

• 
  Henrique Lima (@HenriqueLi88059) reported 15 minutes ago

  @AWSSupport @AWSSupport with all due respect, we are blocked with no plausible justification. AWS suspended our account without warning, without explanation, and our Medical Imaging platform has been down for 36+ hours due to AWS's actions. We submitted every document requested. We opened

• 
  DEXTER (@KinGalatasaray) reported 17 minutes ago

  @oyna_eFootball Amazon aws server ne zaman?

• 
  Astro Kanu (@AstroKanu) reported 18 minutes ago

  @awscloud @AWSSupport you need to give me an e mail address to write to as I’ve no option to log into AWS as your team has deactivated my account. Now it’s time to take this issue seriously as I’ve been raising it patiently for 36 hours while my live project is disrupted

• 
  Roberto (@MinagorriRob) reported 18 minutes ago

  @rwitoff @coinbase So, it's @awscloud hardware fault you say. But which other apps came down? Must have been hundreds of companies failing instead of just 1

• 
  Money Guru Digital (@Moneygurudigi) reported 18 minutes ago

  🚨 Coinbase just went down for hours Large parts of the platform became unusable while traders were trying to access the market. The reported issue? Problems tied to Amazon AWS infrastructure. One reminder again: A huge part of crypto still depends on centralized systems

• 
  LK (@lkay_official) reported 24 minutes ago

  @AWSSupport I have an issue with my account where I can’t add credit cards or do anything, I get redirected everytime I login and I need to pay for services before they expire.

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 27 minutes ago

  I’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens to do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.

• 
  Dominique Staub (@domstaub) reported 32 minutes ago

  @awscloud Your cloud is someone's else's On premise. You just pay not to have someone else maintain, secure and feed the servers and server room. In Mauritius, a hosting fee starts at 3k usd per month.

• 
  Maroun Mourani (@MarounMourani) reported 33 minutes ago

  @AWSSupport account 608789101967 has 2 unassigned cases - one is 29 days old (cannot terminate EC2 instance - mec1-az2). The AZ outage prevent me from terminating an impaired instance and AWS keeps charging me. Can someone please look at this ?

• 
  CCFC-New season (@sohali2012) reported 36 minutes ago

  @WNBA @awscloud Terrible stat.

• 
  Uttam Tarsariya (@UttamTarasariya) reported 36 minutes ago

  @AWSSupport @awscloud Spoke with a rep who escalated to internal team. He committed to update in 4 hrs, said maybe slightly longer. It's been 7 hrs, no response. My production service is still down. How seriously does your team treat live outages affecting real users?

• 
  Woods (@RyanRael16) reported 37 minutes ago

  @Midnight_Captl The irony is genuinely remarkable. Every hyperscaler on earth confirms they cannot build infrastructure fast enough. Azure supply constrained at 40% growth. Meta raising capex to $145B. Amazon AWS growing 28% with no signs of slowdown. Google Cloud up 63%. All four saying they need more chips faster than anyone can deliver them. And Nvidia is down 4%. The only rational explanation is the market is pricing in custom silicon risk. If Microsoft, Meta, and Google are all building their own chips to supplement GPU supply the fear is Nvidia's pricing power erodes over time even as demand grows. That is a legitimate long term concern dressed up as a short term sell. But in the near term supply constrained hyperscalers raising capex is the single most bullish data point for Nvidia that exists. The market will figure that out. It usually does. Just not on the same day.

• 
  Winston (@winstonalien) reported 39 minutes ago

  Hey @AWSSupport, case #177739024400953 open for 2 days, AISPL account blocking all Bedrock access, Founders Program member. Daniel escalated but still no fix. Can someone help?

• 
  Misu (@yngmisu) reported 40 minutes ago

  i’m having a really hard time getting better value from the open source models that are available on bedrock claude and codex just oneshot tasks, ending up cheaper in the long run i don’t like spending money on the model just solving compile errors in a loop @awscloud can we get some of the new models on bedrock or are yall busy with the openai deal (which i’m waiting for too)

• 
  peepee2u (@peepee2her) reported 41 minutes ago

  @AWSSupport Are there some ongoing outage on AWS route53? saw many 503 error from API response cross accounts and regions.

• 
  Kai Antonio (@KaiAntonio61428) reported 45 minutes ago

  @awscloud Juggling all that info definitely slows things down. Centralizing it sounds like a smart move.

• 
  TechBrosTechBro (@WE2SeriousConvo) reported 45 minutes ago

  @JeffBezos We need to give everyone in the world 1VCPU for free for life from amazon aws. That will solve all world problems. People can rent them out or host their websites and or business ideas. Call me Jef..

• 
  いいね！ (@yiyine8) reported 48 minutes ago

  @AWSSupport @AWSSupport Urgent billing issue. My EC2 instances are still generating charges, but I cannot access my AWS accounts because the registered emails were deleted. Case ID: 177725454200231 Could someone please help review my case?

• 
  Ankur Shinde (@ankurshn) reported 50 minutes ago

  I went to the @awscloud in Mumbai yesterday. I'd been once before, and the reason I go is simple: AWS is the largest cloud player, and I want to see where the industry is actually heading and not where the blog posts say it is. I'll be honest about how the day started. Registered attendees were not let in until 1:30 PM. I reached by 11 after a train delay, planning to walk the AWS Village first. Instead I stood outside for two hours in 45°C heat. I wasn't alone - a sponsor next to me had flown in from the US and told the guard he'd paid $50,000 to be there. Didn't matter. The guard was honest and only following orders, so I don't blame him; the problem sat higher up. A few presenters gave up and left for other work, so the schedule on the site stopped matching reality. Once I got in, I was deliberate about where I spent the time. I went straight to the AWS for Financial Services booth - my first time there, and I'd planned for it. I saw the merchant onboarding flow, loan processing that runs in about three seconds once you upload your documents, and how customer-interaction data gets fed back to sharpen their recommendation models. This is the part of finance I actually care about. Then the Anthropic session, which was the one I came for. Three things stuck with me. // India is the second-largest country using Claude Code, behind only the US. Given that we produce most of the world's software engineers, the size of the gap that's still open says more about the opportunity than anything else I heard that day. // Business and finance was barely 2–3% of all usage, far behind computer and mathematical work. I walked in expecting that number to be high. It wasn't, and that surprised me more than any of the headline stats. // And the point I keep coming back to: agents are designed to ask for help on purpose. We say we want full autonomy, but the engineering choice to make an agent stop and request human context is exactly what makes it usable. I hadn't thought in that way before. Three things speaker (Sorry Idk the name :) said to act on: • Pick the boundary problem, • Invest in context and capability, • Start where you are - you don't need to reinvent anything. One last thing, nothing to do with the summit. On the train back to Nashik, a senior from my college got on one station after me - he's interning in Mumbai and was also heading home. Completely by chance, same train, same destination. Small world.

• 
  ELECTROCARDS (@ELECTROCARDS) reported 51 minutes ago

  @awscloud i am from Pakistan i need your help for Amazon account opening issue.

• 
  Koalisyon Kuvvetleri Kumandanı (@OttomanCryptos) reported 54 minutes ago

  @AWSSupport @amazon @awscloud I've UK Citizenship and getting still same errors. :/

• 
  Maynor Henríquez (@maynor_8795) reported 55 minutes ago

  @AWSSupport @AWSSupport Day 4 of complete silence on Case 177754503800193. My account is STILL locked, and we are literally bleeding money. Critical infrastructure for international logistics and clinical dental systems are entirely DOWN. Your "internal review" is destroying a real business.

• 
  The Mad Maragan 🇦🇺 🎮 🍫 🐝 (@The_Mad_Maragan) reported 56 minutes ago

  @AWSSupport I have had a case open for 3 days with no action (except some useless AI response) regarding a problem updating my payment method (credit card expired). Case shows as "Unassigned". Can you DM me and help get some action on this urgently? Need to update for billing.

• 
  Sociaall Inc. (@dez_blanchfield) reported 56 minutes ago

  over three hours, and @AWSSupport are still asleep at the wheel while their platform is down - mind bloggling..

• 
  Marci (@Nma_ci) reported 57 minutes ago

  @AWSSupport We are currently having an issue on our Production on AWS because a required quota is not being approved. This same quota was approved in our Test Environment on AWS. Support Ticket keeps getting closed. caseID: 177753893100221