Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (83%)
• Errors (17%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Pottstown	Website Down	3 days ago
Iztacalco	Website Down	6 days ago
Boca da Mata	Errors	18 days ago
Township of Evan	Website Down	1 month ago
New York City	Website Down	1 month ago
Ciudad Jardín	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Bauer (@realDavidBauer) reported 24 seconds ago

  Hey @BrianRoemmele two surprising things with Grok Bot I wanted to share and get your thoughts. 1) A lot of systems online use Cookie IP Validation, as you probably know. You log in, if your IP address changes, you're prompted to log in again. Grok Bot seems to use a different IP address at almost every interaction so it fails where IP validation is used. Sometimes it fails silently. I had to temporarily disable IP validation on some of my systems to work with Grok Bot. If it wasn't my systems and I hadn't seen the problem, an average user might just blame Grok Bot. Grok Bot just sat there waiting 30 minutes for connections to respond that would never have responded until I recognized it. 2) Grok Bot is hosted at Amazon AWS! Shocking. I consider that a potential reliability issue. I would've expected Grok Bot to be hosted on X servers. Screenshot:

• 
  Ranbir Mahapatra (@ranbirnxt) reported 1 minute ago

  @QuinnyPig @awscloud Is NAT Gateway a ‘pricing’ bug that you would care to fix? Forever?

• 
  lak-alak (@baricadelane) reported 1 minute ago

  @IanCarrollShow @BacklotOPS @NickJFreitas They must think we are stupid Tyler Robinson decoys all over the place d captured on camera all doing their part for 1990s pixalated images produced and sold as 4k in 2026 lmao. Why did Amazon aws services shut down 9/10 - 9/25? Who owns discord?

• 
  Hagop Chemedikian (@hagop17) reported 1 minute ago

  @AWSSupport Account blocked — "not recognized as a valid account." Console login works, all resource creation fails. 10+ year old account, dormant for years, just resumed for a personal project. Three cases open, no response. Can someone look?

• 
  jd42 (@jdonovan42) reported 3 minutes ago

  @DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.

• 
  Maciej Wilczyński (@wilczynski24) reported 6 minutes ago

  @opsolutehq @awscloud Otherwise, I believe it's not fully viable for full-range products. Example of Lovable: they have hundreds of potential use cases. That's where they are on credit-based systems rather than outcome-based systems, because you can't narrow down the overall cafeteria of use cases.

• 
  Jacque Cousteau (@JacqueBenson15) reported 13 minutes ago

  @amazon @awscloud @nvidia Having trouble My account was flagged for suspicious activity. 3 fraud charges on credit card. Rep told me charges would be reversed. He told me to cancel credit card & Amazon account. Now I'm stuck with hundreds of dollars in fraud charges. I'm a senior.

• 
  Piragash Velummylum (@piragash) reported 14 minutes ago

  At @awscloud we call this undifferentiated heavy lifting. @Cometml Opik does the hard work, so you can focus on the customer problems.

• 
  Zenwatts 🇺🇸 (@BullCall101) reported 14 minutes ago

  @awscloud Not my problem. Maybe sell a yacht or two and fix it yourself.

• 
  Dan Lynch (@danlynch) reported 16 minutes ago

  @QuinnyPig @awscloud I need to sign in with LEGO 😎

• 
  Prateek Gupta (@p_valuee) reported 18 minutes ago

  AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

• 
  Adel Bucetta (@adelbucetta) reported 21 minutes ago

  @Deeen_Codes @awscloud @devpost the real unlock here isn't just solving the hackathon prompt but figuring out what problems to automate first

• 
  Brian Porter (@kbporter) reported 21 minutes ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  Christian Nonis (@christiannonis) reported 22 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  Matthew (@OneShotCaller) reported 28 minutes ago

  @ZZiata15569 @awscloud I have billing and budget alerts set up with AWS already. Main problem with a lot of tools I’ve used is too much noise in the alerts vs AWS option. Still, I think every AWS customer gets at least 1 surprise lol… part of initiation (onboarding?)

• 
  Swaroop Hegde (@SwaroopH) reported 28 minutes ago

  TIL: @awscloud has been racking up ipv4 charges on an old test instance of mine even though it uses dynamic IP. Just checked that their launch wizard deployed new instances with the same issue without warning 🤷

• 
  OneTradeWex (@OneTradeWex) reported 31 minutes ago

  $CBRS is trying to challenge $NVDA indirectly, here’s how: While $NVDA focuses on incredibly small and powerful chips, $CBRS has built a massive, highly specialized AI scaling semiconductor. This greatly decreases the amount of cloud tokens needed to process a large language model, effectively saving AI companies millions of dollars in the long run. Think of $NVDA racks as an industrial kitchen and $CBRS chips as a microwave, when all you need to do is cook a hot pocket you want the microwave for efficiency. $CBRS announced that core revenue more than doubled year-over-year to $210 million in its Q2 earnings report while its cloud business nearly quadrupled. The company also raised its 2026 revenue guidance to between $880 million and $890 million. If $CBRS can successfully fulfill their contracts with @OpenAI and @awscloud on time and at scale we will see even more growth, if not them only having two primary customers will be their down fall. Looking at the technical setup we see $CBRS is coming down into its months long support channel. If it holds the $180-$160 level I see no reason for it not to bounce back to $215 to $230.

• 
  PHICER (@phicerhq) reported 32 minutes ago

  @awscloud Resolving issues before customers notice is valuable, but proactive agents need clear consent, confidence thresholds, escalation paths, and reversible actions. Observability should explain not only what happened, but why the agent was allowed to act.

• 
  Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported 33 minutes ago

  @AWSSupport No it errors server side it doesn't work.

• 
  Weird Things (@weird747) reported 42 minutes ago

  @AWSSupport I submitted all the required verification documents for my suspended AWS account as requested. I was told I would receive a response within 24 hours, but it has now been more than 48 hours with no update or resolution. Please review my case and help restore access to my account as soon as possible. I can provide any additional information if required. My website server down from last 3 days no response by aws support tried contacting everywhere .

• 
  Jared Cassidy (@depach) reported 42 minutes ago

  @grhmc @QuinnyPig @awscloud Not fixed on mine I login every day 🥲 did you have to set anything?

• 
  Mohammed Nafees (@mnafees) reported 47 minutes ago

  yo @awscloud seems like a broken cert chain from your side

• 
  Mr Sage (@GreatSage_0x) reported 48 minutes ago

  Custos makes verdicts on AI agent transactions. Problem: it had no memory. Every decision started from zero. Meet Anamnesis — I gave it a memory layer using CockroachDB. Built for the @CockroachDB x @awscloud Hackathon

• 
  Vinit Upadhyay (@vinitcodes) reported 49 minutes ago

  @kirodotdev @awscloud @AWSSupport issues still persist i didn't got any update

• 
  Nicholas Griffin (@ngriffin_uk) reported 52 minutes ago

  @QuinnyPig @awscloud that’s real? it looks like someone who doesnt know how to prompt made a sign in screen and didnt look at it.

• 
  Art Vandelay (@john15489) reported 52 minutes ago

  @amazon @awscloud @nvidia I need an actual customer service phone number so I can actually speak to a ******* rep regarding 4 orders now. Your email help system is broken.

• 
  ゆーー𓂀🦊京のそちこち(暑いので液化した🫠) (@Hikari_644) reported 54 minutes ago

  @ishanxtwt Simply DNS server problem never take down an entire website. Except, like amazon AWS, are using domain and dynamic name resolve to working correctly between multiple servers and services.

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 55 minutes ago

  @AWSSupport Live production server is down. Case 178699777500302 (Account Reinstatement) filed with a callback requested — call failed to initiate. Earlier case 178699433100264 still unassigned. Need urgent help, can someone DM me?

• 
  Nachman Mostofsky ✡︎🇺🇸 (@Mostofsky) reported 57 minutes ago

  @awscloud I signed up w/ new account to get @AWS_Gov. Got usual error. Created ticket. At about 3pm. Just got my phone call. At 11:30. AT NIGHT! To then get a message while on hold that there was an error, that a tech was assigned to case & would call me back. C'mon!

• 
  Somers (@jake__somers) reported 59 minutes ago

  AWS keeps charging me 1000x what it should be for inference I try to use the new "generally available" Grok 4.6 Prompt caching doesn't work at all I spend $1.9 worth of inference testing caching I see my AWS bill is now $3400 This was an issue months ago as well. @AWSSupport