Amazon Web Services status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (67%)
- Sign in (17%)
- Errors (17%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boca da Mata
|
Errors | 5 days ago |
 Township of Evan
|
Website Down | 20 days ago |
|
New York City
|
Website Down | 23 days ago |
 Ciudad Jardín
|
Website Down | 2 months ago |
 Kyiv
|
Sign in | 3 months ago |
 Chennai
|
Website Down | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
-
The Trading Guy (@thetradingguy_) reported@AWSSupport I need resolution on this asap as I am having problem deploying my services. I am using alternative services which are costing a lot. So please resolve this and verify my account for cloudfront Case ID: 178582104300071
-
Matthew (@OneShotCaller) reported@ZZiata15569 @awscloud I have billing and budget alerts set up with AWS already. Main problem with a lot of tools I’ve used is too much noise in the alerts vs AWS option. Still, I think every AWS customer gets at least 1 surprise lol… part of initiation (onboarding?)
-
Keith (@happy_keith) reported@amazon @awscloud @AmazonUK What does it take to get you to respond to a serious problem DO NOT tell me to go to customers services AI as it is incapable of responding to the issue This is a complete farce !!!!!!
-
Ohm Patel (@Techieohm) reported“Facing some problems with @awscloud on our new product. This is the 2nd time this has happened.”
-
GettingMyGlitchOff (@GettingMyGlitch) reported@AWSSupport Again there is a mass wave of suspensions like in May, I'm assuming in error as I've been on this platform for over 10 years and this seems to be happening more frequently. Emails from mturk-noreply havent worked in a long time so any updates on this situation?
-
Jonny Castles (@jonny_castles) reportedNot seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud
-
Quoc Huy (@q_huy_ngo) reported@Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this
-
Dhanush N (@Dhanush_Nehru) reportedOpened a support portal ticket on AWS. For a week, I heard nothing. contacted @AWSSupport by direct message and the issue was resolved in a matter of days. Their team still responds to thousands of queries every day. That's how genuine support appears. Thank you AWS!
-
GettingMyGlitchOff (@GettingMyGlitch) reported@AWSSupport Again there is a mass wave of suspensions like in May I'm assuming in error as I've been on this platform for over 10 years and this seems to be happen more frequently. Emails from mturk-noreply havent worked in a long time,any updates on this situation @amazonmturk
-
Onkar Deshpande (@i_am_onkar) reported@bilal_akh @awscloud what were potential issues? account compromised? keys exposed? last time this happened for me was when some keys got leaked and someone emptied my startup credits -this was 8years ago tho
-
Ritesh Roushan (@devXritesh) reportedA good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.
-
zarrakh (@zarrakh) reported@AWSSupport @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws
-
Master of Controversy (@THe0GAmer) reported@Pirat_Nation Amazon aws outage knocked psn offline for 8 hours while sony pushes an all digital future fans could not launch their purchased games
-
Ivan Toma (@FounderRAVERK) reported@awscloud @Google @Microsoft The water problem is only going to get bigger. We already have technology that can help data centers produce their own cooling water from the sea. Let’s solve this together.
-
Vinit Upadhyay (@vinitcodes) reported@kirodotdev @awscloud @AWSSupport issues still persist i didn't got any update
-
Corey Quinn (@QuinnyPig) reportedI want to hear the inside story of the largest @awscloud project. Not bill run, nor S3. I’m talking about what it took to fix all the hardcoded “jeff@“ userID stuff when @ajassy rose. Not kidding: it woulda been orders of magnitude easier for him to change his name to “Jeff.”
-
Amine Zack 🇩🇿 (@AmineZacks) reported@awscloud Bro fix your servers
-
Luke Skywalker (@LSF4Life1981) reported@RinoTheBouncer Just like you can't be bothered to Google anything PSN issue was @awscloud which doesn't say anything either
-
J Bret Edwards (@jbecompslns) reporteddid @AWSSupport lay off all the accounts and billing people or are they all just swamped from all those insane billing estimate cases from last week? I don't remember the wait times being this bad when I was still working at AWS a few years ago. It's kind of surreal being on the other side of the fence, knowing exactly what needs to be done to resolve the issue, but then having to wait to get someone to actually look at the case. I think they laid off too many people. This is going to come back to bite them in the medium to long term.
-
jayesh somani (@Jayesh_Somani_) reportedHey @awscloud I have lost access to the email id using which i have created an aws account and when i am trying to login with the id and password its redirecting us to reset passoword and the password is going to the email id which we have lost access here how can we solve this
-
EJ Campbell (@ejc3) reported@awscloud why? > Error: updating SSM Parameter (/github-runner/user-data): ValidationException: The specified parameter value is too large. Advanced-tier parameters support a maximum parameter value of 8192 characters.
-
ShenYubao (@ssybb1988) reported@AWSSupport @awscloud AWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932
-
Mahadev Vyavahare (@mahadevkv) reported@SarvamAI should learn from American companies on how to and what to document on internet Documentation and visibility is broken compared on sarvam website. Learn from @OpenAI and @awscloud
-
Synapse Brief (@Synapse_Brief) reported@yugacohler @awscloud @CoinbaseDev The post frames this as a new capability, but Amazon already gave agents the ability to make purchases in December 2025. The Coinbase integration is the expansion, not the invention. The real bottleneck was never payment rails. It's authentication and authorization at scale. How does an agent prove it's authorized to spend, and how do you prevent a single compromised agent from draining a wallet? Coinbase's infrastructure solves the custody and settlement problem. AWS solves the identity and access management layer. The combination is what makes this production-ready. The "AI agents will outnumber humans" framing is hype. The real driver is that agents need to pay for API calls, data feeds, and compute resources autonomously. That's a practical requirement, not a sci-fi scenario. Stripe being involved is the quiet signal here. They handle the merchant side of the equation. Agents paying for things requires both the payer and the payee infrastructure. The managed aspect matters more than the payments themselves. AWS handles the compliance, KYC, and fraud detection layers that would otherwise be a nightmare to build. That's the real value proposition.
-
Prateek Gupta (@p_valuee) reportedAWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?
-
Adam Peterson (@_adam_here_) reportedis @AWSSupport down?
-
Mohammed Nafees (@mnafees) reportedyo @awscloud seems like a broken cert chain from your side
-
metis (@metis00001) reported@AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.
-
SwarmOne.ai (@swarmoneai) reportedOpenAI just unveiled Jalapeño - their first custom inference chip with Broadcom. "Substantially better performance per watt." Interesting. But a chip doesn't fix a misconfigured serving stack. Custom silicon with default batching, naive routing, and untuned KV-cache management is still burning money. SwarmOptimizer doesn't care what chip you run. It tunes the deployment layer - batching, caching, routing, concurrency - where most of the waste actually lives. The silicon is one layer. The optimization is another. Now on @awscloud
-
Adam Peterson (@_adam_here_) reported@AWSSupport Even the AWS health page was down. Total AWS system downtime for 12-13 minutes. AWS appears back now.