Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (52%)
• Errors (29%)
• Sign in (19%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Kyiv	Sign in	8 days ago
Chennai	Website Down	11 days ago
Point Pleasant Beach	Website Down	16 days ago
Little Rock	Errors	19 days ago
Atlanta	Website Down	19 days ago
Clearwater	Website Down	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bull Theory (@BullTheoryio) reported 4 minutes ago

  BREAKING: Snowflake $SNOW is up +40% today after crushing earnings and announcing a $6 billion deal with Amazon AWS. The stock had been down 20% in 2026 before this move, it just erased an entire year of losses in a single session. Revenue jumped 33% year over year to $1.39 billion, beating estimates of $1.32 billion. Earnings came in at $0.39 per share against expectations of $0.32. The $6 billion AWS deal spans five years and includes Amazon's Graviton chips and AI GPU infrastructure, locking Snowflake into the AI buildout as a core data layer. Snowflake is not even an AI company. It is the data infrastructure that AI runs on.

• 
  LK (@lkay_official) reported 8 minutes ago

  @AWSSupport I have an issue with my account where I can’t add credit cards or do anything, I get redirected everytime I login and I need to pay for services before they expire.

• 
  Maynor Henríquez (@maynor_8795) reported 9 minutes ago

  @AWSSupport Your Trust & Safety team blocked my account. I already secured it, but my production infrastructure has been DOWN for 48+ hours. Your chat support literally disconnected on me when I asked for a Duty Manager. Case: 177754503800193. Unacceptable, I need an urgent help

• 
  Aadit Rai (@aaditrai) reported 9 minutes ago

  Mike Brown has class and respect for his people, so I will say it. The NBA lacks integrity for the sport. Allowing an environment that allows playing keep away as a fundamental part of a close game is ridiculous. Allowing players to get away with literal physical assault and not calling anything is wrong. Champagnie kicks his feet out after the ball has released from his hands and Jalen Brunson gets a flagrant! That being said I will be doing a full break down on the publically posted highlights tomorrow, Fair Use. @nba @ajassy @awscloud Go Knicks!

• 
  Randall Hunt (@ranman) reported 9 minutes ago

  @pkyanam @QuinnyPig @AWSSupport Your account is probably flagged for fraud risk - any billing issues in the past? That's what seems to happen when people can't access the models automagically

• 
  Marvelous Ikechi (@IkechiMarvelous) reported 13 minutes ago

  @awscloud I’m guessing this was the admins last day at work. He won’t be going down without a fight.

• 
  Vijay Swami (@vjswami) reported 16 minutes ago

  In an Agentic AI sales cycle, you need to intimately understand current customer workflows before you can even think about agents. This concept of deeply understanding the problem before "solution'ing" was something drilled into our heads at @awscloud in the early days. Prior to the current tools, this involved lots of back/forth with a customer, then having to put together a working document in the shape of the workflow for that particular customer and/or department. Time consuming and error prone. Today? Another day, another @AnthropicAI @claudeai Claude Code skill developed to speed this along: /workflowdiscovery It can take in multiple types of unstructured data (emails, docs, images, etc) and then turn them into a nice living document that maps the workflows, stakeholders, inputs/outputs, artifacts and more... in minutes. This is then automatically hosted on an internal website and the sales team gets a link they can use to go back to the customer and live edit the doc Q&A, validate assumptions, etc to lock this down. And then this can feed right into the solutions/engineering team with a simple JSON export into their workflows for agent mapping. Below is the skill information on the left, and sample output on the right. These are the types of tools and workflows which are mandatory for sales teams in 2026+.

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 21 minutes ago

  I’m using @anthropic opus 4.8. With @awscloud Kiro. I have rules in my README that say only use Bash. But it ignored my instructions and said sorry I used Python after using a lot of tokens to do something I didn’t want it to do. I feel like I should get those tokens refunded: this is the kind of thing that unexpectedly wastes money and time and tokens unnecessarily. I can’t make the instructions any clearer. Stuff like that is so annoying. But I’m still writing code way faster. The problem is I got a $20 plan and used it up in a few hours. I tried switching back to 4.6 but seemed like the same results for code written. It’s like everything got more expensive after the new model showed up. Or maybe I really was just making that big of a change. I had to just up the subscription to $40. I’ve already spent a bunch of money on other subscriptions and got incorrectly billed $200 in tokens I couldn’t use this month (working on getting that refunded). So you can do the math. $40 per day x 31 = $1240. But people are using multiple agents. I could spin up an army of agents to write code for me if it didn’t cost so much. Who is going to win this game? As a single developer I’m seeking ways to reduce token usage (or whatever the billing metric is) and mistakes by agents like this one feel so unfair. It clearly was not what I asked for. Whether I fix it or the agent notices its mistake after the fact and fixes it without telling me it’s still going to cost the same. Bottom line is that I can produce a lot but it also costs me a lot and so far I haven’t found a way around that besides writing deterministic code I can then use instead of AI. I have to get the thing built I want to make me money before I spend it all on AI tokens. But right now the agent is making mistakes and getting stuck on things I’m doing that I guess are unique and the agent hasn’t seen too much before. It writes code and can’t figure out what it did wrong, AWS shared networking with VPC endpoints and organizations delegated admins and such I’m getting around that (without giving up full access to my cloud account) by creating verification queries and code but then the agent doesn’t follow the existing file structure and uses the wrong language without at least asking…*sigh* Also it seems like the verification code is burning tokens like a wildfire out of control. Not sure how this is going to work out. I hope there’s not some issue like someone else siphoning off tokens behind the scenes or some other weird problem like the previous nerf issue.

• 
  Teri Radichel #cybersecurity #pentesting (@TeriRadichel) reported 23 minutes ago

  In my @awscloud account I have checked boxes to deny STS to regions where I don’t have or want resources. Yet when I login I’m seeing attempted connections to STS regional subdomains all over the world. Apparently @littlesnitch DNS filtering is not working anymore as it keeps popping up IP addresses and I have to click the info link to see what domain my system is trying to connect to now. Why? So I need to move my attempt to login to the AWS console to an EC2 instance now to better control network traffic? Is @littlesnitch busted? No time for this.

• 
  Maynor Henríquez (@maynor_8795) reported 26 minutes ago

  @AWSSupport @AWSSupport Still NO resolution on Case 177754503800193. I’ve lost thousands of dollars in halted operations, delayed international shipping, and offline medical platforms. The lack of urgency from your Trust & Safety team is absolutely shameful. Fix this immediately.

• 
  Corey Quinn (@QuinnyPig) reported 27 minutes ago

  @AWSSupport @M0hkaif That’s not a great response. A. That place is a ghost town. B. Why not just suggest to the user that that’s expected behavior if they selected a multi-AZ cluster? It solves their problem right off.

• 
  Uttam Tarsariya (@UttamTarasariya) reported 27 minutes ago

  @AWSSupport Now, the guy who was working on this problem disappread and a new supporter came and respond me to go on the login page and dashboard and upgrade the plan. Simple !!! He does not know anything about the issue and we have to explain to him I think.

• 
  Pacific Card Exchange (@pactcg) reported 30 minutes ago

  @AWSSupport Yes. Have a case up online but cannot get in contact with anyone. Still dealing with my site down for the past 2 days w/o any notification from AWS.

• 
  ToadcalledRory (@JJ23021049) reported 31 minutes ago

  @awscloud @OpenAI @amazon please make your invites for Pokemon products for prime members only. You are getting so botted by people selling 100s of thousands of email addresses. This would fix the problem immediately! Do it for the collectors!

• 
  peepee2u (@peepee2her) reported 32 minutes ago

  @AWSSupport Are there some ongoing outage on AWS route53? saw many 503 error from API response cross accounts and regions.

• 
  Ross 🛩️ (@airline_king) reported 32 minutes ago

  Likely this **** is staged… But I had @amazon send me a crusty Apple Magic Keyboard that they demanded to get back (wasn’t even the one I ordered with Touch ID) , and made me waste 6+ hours on the phone being angry with customer service (which I am not proud of). The scumbag who took an exacto knife to the seal, replaced it, and sealed it up for return likely got away with it. Then had the audacity to threaten me via email after over the whole experience. That was the day I decided to start winding down Amazon purchases and tel myself to never use @awscloud for anything if that’s how they want to act. Just amazing how they deal with this.

• 
  Nitesh rathore (@Niteshnitz1999) reported 34 minutes ago

  How to take down a platform if they are doing scam?? you will report it to hosting or abuse team with full evidence? Beginning from the chats to end of the chats where the scammer registered you to blocked you and payment proof,but from past one Month I'm reminding @AWSSupport

• 
  Astro Kanu (@AstroKanu) reported 38 minutes ago

  @awscloud @AWSSupport if u don’t resolve this on urgent basis I’m going to start telling my clients who have paid for my services- which are down because of you to start writing to u to claim a refund - you cannot disrupt a live project and be so causal about this #aws #awsscam

• 
  Astro Kanu (@AstroKanu) reported 38 minutes ago

  @aws @AWSSupport I’ve already used this link raised tickets explained the ongoing issue the only reply I got was pls log in- day 5 of my live project down- all payments made at my end- I’m serous if this isn’t resolved I’ll ask my clients to start contacting u for refunds #aws

• 
  Astro Kanu (@AstroKanu) reported 39 minutes ago

  @awscloud @AWSSupport you need to give me an e mail address to write to as I’ve no option to log into AWS as your team has deactivated my account. Now it’s time to take this issue seriously as I’ve been raising it patiently for 36 hours while my live project is disrupted

• 
  Soul & Silicon AI (@soulandsilicon) reported 44 minutes ago

  @AWSSupport @AWS @awscloud you guys have not been very helpful. Premium support did not get back to me within the appropriate time window for production issues. As a matter of fact didn’t even get an answer at all. Multiple chats led to not resolving my issue of quota increase as a result my newly signed client (a bank!) is blocked and can’t use our service. I’ve been told to get account manager through a sales form, yet another thing no one is getting back to me. Dead end after dead end.

• 
  Hershal Rao (@Hershal0_0) reported 46 minutes ago

  @awscloud finally, i can keep my embarrassing "fix later" comments strictly internal.

• 
  Tanner Scadden (@TannerSDev) reported 46 minutes ago

  @AWSSupport DMd. 19:27 we got the notice, saying take action by 06/22/2026. At 19:29 our production environment went down due to cloudflare being disabled. Please help us asap

• 
  Bryce Crawford 🐱 (@bryce_meow) reported 47 minutes ago

  Have @awscloud service problem Contact AWS support "This response was generated using generative AI. You may need to verify responses." * Hallucinates * * Obvious mathematical error * Peak comedy

• 
  Ankur Shinde (@ankurshn) reported 48 minutes ago

  I went to the @awscloud in Mumbai yesterday. I'd been once before, and the reason I go is simple: AWS is the largest cloud player, and I want to see where the industry is actually heading and not where the blog posts say it is. I'll be honest about how the day started. Registered attendees were not let in until 1:30 PM. I reached by 11 after a train delay, planning to walk the AWS Village first. Instead I stood outside for two hours in 45°C heat. I wasn't alone - a sponsor next to me had flown in from the US and told the guard he'd paid $50,000 to be there. Didn't matter. The guard was honest and only following orders, so I don't blame him; the problem sat higher up. A few presenters gave up and left for other work, so the schedule on the site stopped matching reality. Once I got in, I was deliberate about where I spent the time. I went straight to the AWS for Financial Services booth - my first time there, and I'd planned for it. I saw the merchant onboarding flow, loan processing that runs in about three seconds once you upload your documents, and how customer-interaction data gets fed back to sharpen their recommendation models. This is the part of finance I actually care about. Then the Anthropic session, which was the one I came for. Three things stuck with me. // India is the second-largest country using Claude Code, behind only the US. Given that we produce most of the world's software engineers, the size of the gap that's still open says more about the opportunity than anything else I heard that day. // Business and finance was barely 2–3% of all usage, far behind computer and mathematical work. I walked in expecting that number to be high. It wasn't, and that surprised me more than any of the headline stats. // And the point I keep coming back to: agents are designed to ask for help on purpose. We say we want full autonomy, but the engineering choice to make an agent stop and request human context is exactly what makes it usable. I hadn't thought in that way before. Three things speaker (Sorry Idk the name :) said to act on: • Pick the boundary problem, • Invest in context and capability, • Start where you are - you don't need to reinvent anything. One last thing, nothing to do with the summit. On the train back to Nashik, a senior from my college got on one station after me - he's interning in Mumbai and was also heading home. Completely by chance, same train, same destination. Small world.

• 
  It’s Boofing Time (@HereComesJDOG) reported 48 minutes ago

  @william_fitz @awscloud is going to hit a wall with this as well. They’re practically forcing AI solutions down customers’ throats, it’s crazy.

• 
  akash (@akashtattva) reported 53 minutes ago

  i wonder whether anyone has ever mapped amazon AWS server costs to specific product feature improvements. because this kind of accounting framework being applied ai spend seems intuitively wrong to me.

• 
  praveen A (@praveen_hacker) reported 57 minutes ago

  @AWSSupport @AWSSupport Hello AWSSupport, The issue has not yet been resolved. Could you please assist in resolving it as soon as possible?

• 
  Tarun Singh (@JodhaTarun60774) reported 1 hour ago

  @AWSSupport Still not working...

• 
  Matt Adams (@mattflashuk) reported 1 hour ago

  @AWSSupport 40 days for a billing issue. Can you look into this please.