Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (80%)
• Errors (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Iztacalco	Website Down	19 hours ago
Boca da Mata	Errors	13 days ago
Township of Evan	Website Down	27 days ago
New York City	Website Down	30 days ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WPBeginner (@wpbeginner) reported 2 minutes ago

  You have spent months building your WordPress site. What happens the day it suddenly goes offline? 😱 It happens all the time. We have heard several scary stories. A plugin conflict, a bad update, or a security breach can wipe out your complete website without any warning. The scary part is that most site owners assume their host has them fully covered, right up until they actually need to restore. We have tested countless backup tools on our own projects, so we put together the exact methods we trust to keep a site safe. Here is what you will learn: ✅ Pick the Right Method: Compare backup plugins, host backups, and manual cPanel or FTP so you know which fits your skill level. ✅ Back Up the Full Site: Save your database, themes, plugins, and uploads together so you can restore everything, not just your posts. ✅ Automate It With @DuplicatorWP: Schedule daily or weekly backups and send them straight to the cloud so you never have to remember. ✅ Store Copies Off Your Server: Keep backups in Google Drive, Dropbox, or Amazon S3 so one server crash never takes your site and its backup at once. ✅ Restore in Minutes: Use a disaster recovery link to bring your site back even when it is completely broken. Ready to protect all that hard work before disaster strikes? Read our complete step-by-step guide from the link in the comments 👇 (Link is in the thread below)

• 
  Kailash Tulsi Gajra (@kailashgajara) reported 7 minutes ago

  Is @awscloud down right now? #AWSDownAgain #AwsDown

• 
  Aqib Ansari (@Aqib_Ansari_) reported 13 minutes ago

  @AWSSupport Hey @AWSSupport any update on this? 8 Aug 2026: Issue opened 13 Aug 2026: Issue escalated to specialized team 18 Aug 2026: Still being investigated. Its 21 Aug 2026 now still no resolution or substantive update. Nearly 2 weeks for a service-access issue is frustrating experience

• 
  Kenton Parton (@kenton_parton) reported 14 minutes ago

  Anyone here work on AgentCore Gateway Targets at @awscloud? Been testing them for our MCP/agent platform. I like that it removes the credential leakage issue during development of new MCP's/Agents. But they’re slow AF!🐢 I’m seeing ~430ms added per request above baseline, in-region, with warm caches. Is that expected?

• 
  Brian Porter (@kbporter) reported 14 minutes ago

  @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

• 
  TechThought.org (@TechThought_org) reported 17 minutes ago

  An era ends for human data annotation. @awscloud is shutting down Mechanical Turk after 21 years as LLMs take over micro-tasks, per @techradar. What happens to training baselines when synthetic data completely replaces human feedback? #AI #Automation #AIeconomy techradar .com/pro/aws-is-shutting-down-mechanical-turk-which-let-humans-beat-ai-at-certain-work-tasks

• 
  Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported 19 minutes ago

  @meaningoflights @jpschroeder @awscloud what issue do you have with that?

• 
  🦋Kieran🦋 💻 (@sir_divs_alot) reported 19 minutes ago

  🚨 @AWSSupport I've been unable to create a Kiro subscription for 2+ weeks, getting error"account is not authorized to make this call." I have an active account, valid billing, and correct IAM Identity Center Organization instance setup. Case #178567212700620 escalate urgently.

• 
  The Trading Guy (@thetradingguy_) reported 25 minutes ago

  @AWSSupport , got no replies on this upon follow up message. Please look into it. Why is it so tough to resolve an issue?

• 
  zarrakh (@zarrakh) reported 26 minutes ago

  @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws

• 
  Mr Sage (@GreatSage_0x) reported 27 minutes ago

  Custos makes verdicts on AI agent transactions. Problem: it had no memory. Every decision started from zero. Meet Anamnesis — I gave it a memory layer using CockroachDB. Built for the @CockroachDB x @awscloud Hackathon

• 
  M (@mdw864) reported 27 minutes ago

  @awscloud can you PLEASE answer me? You’ve just turned off my Business because you will not help me. I need you to stop charging me. Do not tell me to login because I do not know the email address that was used to open the account. All I know is my bank account is being charged

• 
  Samrat Singh (Sam) (@isamrats) reported 28 minutes ago

  @KahlonGurshaan @Rushike32313211 Yes its down , but no official confirmation posted by @awscloud yet

• 
  EJ Campbell (@ejc3) reported 28 minutes ago

  @awscloud why? > Error: updating SSM Parameter (/github-runner/user-data): ValidationException: The specified parameter value is too large. Advanced-tier parameters support a maximum parameter value of 8192 characters.

• 
  Jaimin Vaghani (@jaiminvaghani) reported 31 minutes ago

  @AWSSupport @AWSSupport Appreciate the reply, but I've heard this exact message every day this week. At what point does a 5+ day production-down case qualify for actual escalation? Please have an escalation manager or TAM contact me directly, the Support Center loop isn't working.

• 
  Prateek Gupta (@p_valuee) reported 37 minutes ago

  @AWSSupport My entire production is down since 3 days, I believe this is a P1 and should be treated like one @AWSSupport. Please help me with an ETA

• 
  Vera ¤⩊¤ (@VeraSimila) reported 40 minutes ago

  @awscloud L+ Ratio Fix Twitch please, nobody wants AI hype beast corpo speak

• 
  Nicholas Griffin (@ngriffin_uk) reported 42 minutes ago

  @QuinnyPig @awscloud that’s real? it looks like someone who doesnt know how to prompt made a sign in screen and didnt look at it.

• 
  Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported 42 minutes ago

  @AWSSupport @AWSSupport @awscloud small business now facing issues with clients. Have provided all details and past 2hrs downtime on production server. Case 178699777500302 with Bill B. Also case 178555512600788, open since Aug 4, no response.

• 
  Siya (@reze_xqc) reported 44 minutes ago

  @AWSSupport Case 178653274100402 opened 3 days ago, no response. Can't sign in to AWS Builder ID, email locked to unknown sign-in method, blocking access to AWS Academy courses. Need help.

• 
  Ranbir Mahapatra (@ranbirnxt) reported 44 minutes ago

  @QuinnyPig @awscloud Is NAT Gateway a ‘pricing’ bug that you would care to fix? Forever?

• 
  Webdesign29 Création de sites internet Brest⛓️🕸️ (@Webdesign29B) reported 44 minutes ago

  @AWSSupport There is no way to get a call back I have tried many different ways. And it always show's this issue

• 
  Ümit Kaan Usta (@umitkaanusta) reported 46 minutes ago

  @AWSSupport I keep getting errors across the AWS Console where components or resource lists fail to load, showing messages like “An error occurred calling the API: describeAddresses.” Reloading sometimes fixes it temporarily. can you help? It's mostly on EC2 related stuff. us-east-1

• 
  Kartik Jain (@kartikjain0101) reported 48 minutes ago

  @awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.

• 
  Adel Bucetta (@adelbucetta) reported 51 minutes ago

  @tushaarmehtaa @OpenAIDevs @awscloud back to school is just a Band-Aid on a larger issue: how do we make building with ai accessible for the next 50 million people, not just 50?

• 
  Jacklyn Taylor (@Ronindrake2) reported 53 minutes ago

  @awscloud @AmazonHelp @amazon Yo, can any of yall explain why a review that gets flagged for "community guidelines" refuses to tell you what the issue is? Like yall's bot goes "it violates rules!" But cant tell me what part? It obviously had to note what the issue was...

• 
  Ritesh Roushan (@devXritesh) reported 56 minutes ago

  A good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.

• 
  Mohammed Nafees (@mnafees) reported 56 minutes ago

  yo @awscloud seems like a broken cert chain from your side

• 
  Felipe Rojas (@FipeRojas) reported 57 minutes ago

  @AWSSupport as root admin of a management account in Chile, your system failed to issue our statutory VAT invoice despite our tax settings were configurated according to your mails and RUT verified since june 2. Already 4 open cases without answer. ID 178524912400362

• 
  Nilesh (@nile3h) reported 59 minutes ago

  Reached out to @awscloud team yesterday related to billing issues wrt AWS partners, no replies Can anyone help?