Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (44%)
• Errors (37%)
• Sign in (20%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Chennai	Website Down	2 days ago
Point Pleasant Beach	Website Down	7 days ago
Little Rock	Errors	10 days ago
Atlanta	Website Down	10 days ago
Clearwater	Website Down	12 days ago
Monterrey	Website Down	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Henrique Lima (@HenriqueLi88059) reported 4 minutes ago

  @AWSSupport @awscloud Update: our account has been reactivated! ✅ After 36+ hours down, our Medical Imaging platform is back online. Thank you to @AWSSupport and the verification team for resolving this. We hope no other healthcare platform has to go through this. 🙏

• 
  Adrian | The Web Scraping Guy (@adrian_horning_) reported 7 minutes ago

  @romaindewolff @awscloud Did you end up paying for it? If so, I would def switch if you have been a loyal customer and had one spike? Absolutely they should’ve taken the price down some

• 
  StatusGator (@statusgator) reported 9 minutes ago

  🔥AWS outage update: @awscloud is calling the ongoing US East 1 outage in N. Virginia a "thermal event". It sounds like some cooling system failed over there at AWS. Also, the backup cooling must have also failed. And then some instances got fried. Impact has expanded to other services in the Availability Zone that depend on affected instances: AWS IoT Core Amazon ElastiCache Amazon Elastic Load Balancing Amazon Redshift Amazon SageMaker

• 
  AngelaY (@angelayoho1) reported 10 minutes ago

  @WNBA @awscloud Is this the same company that has down your atrocious scheduling?

• 
  211Mac (@SkinnyP211) reported 15 minutes ago

  @Onedutch69 @WNBA @awscloud You slow assf

• 
  Ing. Kwadwo Kyeremeh (@KwadwoKyeremehT) reported 16 minutes ago

  Recently built a mail server, building email reputation is the hardest part, you have to resort to using Amazon AWS SES, that’s the only easy way out.

• 
  Exchange Invest (@Exchange_Invest) reported 20 minutes ago

  Worrying times for @awscloud as various exchanges suffer another outage. More in today’s #ExchangeInvest.

• 
  Pacific Card Exchange (@pactcg) reported 26 minutes ago

  @AWSSupport Yes. Have a case up online but cannot get in contact with anyone. Still dealing with my site down for the past 2 days w/o any notification from AWS.

• 
  Tarun Singh (@JodhaTarun60774) reported 31 minutes ago

  @AWSSupport Still not working...

• 
  CCFC-New season (@sohali2012) reported 31 minutes ago

  @WNBA @awscloud Terrible stat.

• 
  Trbimixs (@TrbimixsQ) reported 31 minutes ago

  @AWSSupport i've finished, plz fix it soon

• 
  Astra (@0xAstra) reported 34 minutes ago

  @awscloud AWS is honestly a massive disappointment. You sign up, then discover basic customer support is locked behind a paid plan. Isn’t support supposed to be the most basic part of a cloud service? I didn’t pay for premium support, so a simple SES email permission request has been ignored for three days. I genuinely don’t understand how this is the world’s No.1 cloud provider. This experience is terrible.

• 
  Dave A Nationalist Jensen (@DaveJensen10) reported 36 minutes ago

  @awscloud I try to login but the screen is blank. Whut'sUp?

• 
  Henrique Lima (@HenriqueLi88059) reported 36 minutes ago

  @AWSSupport @AWSSupport with all due respect, we are blocked with no plausible justification. AWS suspended our account without warning, without explanation, and our Medical Imaging platform has been down for 36+ hours due to AWS's actions. We submitted every document requested. We opened

• 
  Kai Antonio (@KaiAntonio61428) reported 37 minutes ago

  @awscloud Juggling all that info definitely slows things down. Centralizing it sounds like a smart move.

• 
  Shatakshi (@true_amateur) reported 38 minutes ago

  If we can point out mistakes we should call out the good work too. I forgot to appreciate the help from @awscloud .Because I tweeted here & raised an issue the service charges were waived off. Sampath if you see this Thank you for the help 🙏

• 
  BagerX (@Bagerix) reported 38 minutes ago

  Unacceptable for an "enterprise" cloud. @awscloud & @Azure give grace periods to prevent disasters. GCP shutting down a live business over a minor payment delay is UNSAFE. We lost actual customers today. Moving our infrastructure immediately. Fix this @AskGoogleCloud! (2/2)

• 
  Winston (@winstonalien) reported 41 minutes ago

  Hey @AWSSupport, case #177739024400953 open for 2 days, AISPL account blocking all Bedrock access, Founders Program member. Daniel escalated but still no fix. Can someone help?

• 
  Saurbh Pandey (@JustABoyLost) reported 44 minutes ago

  @AWSSupport My website is down from last 3 hrs tried everything but your support team is not responding. Please help

• 
  Funny Person (@PersonFunny23) reported 44 minutes ago

  @AWSSupport I don't use multiple case at a time I just use one case which case auto closed without resolving and without any reply . I already try to connect support team via call , chat , email not get response from support ,I am just wait and wait weeks are gone . So please resolve issue

• 
  Dave L 💜🛡️ (@BajaDavidlak) reported 45 minutes ago

  @Harryhwrqx @chainlink @awscloud and price goes down

• 
  Ankur Shinde (@ankurshn) reported 46 minutes ago

  I went to the @awscloud in Mumbai yesterday. I'd been once before, and the reason I go is simple: AWS is the largest cloud player, and I want to see where the industry is actually heading and not where the blog posts say it is. I'll be honest about how the day started. Registered attendees were not let in until 1:30 PM. I reached by 11 after a train delay, planning to walk the AWS Village first. Instead I stood outside for two hours in 45°C heat. I wasn't alone - a sponsor next to me had flown in from the US and told the guard he'd paid $50,000 to be there. Didn't matter. The guard was honest and only following orders, so I don't blame him; the problem sat higher up. A few presenters gave up and left for other work, so the schedule on the site stopped matching reality. Once I got in, I was deliberate about where I spent the time. I went straight to the AWS for Financial Services booth - my first time there, and I'd planned for it. I saw the merchant onboarding flow, loan processing that runs in about three seconds once you upload your documents, and how customer-interaction data gets fed back to sharpen their recommendation models. This is the part of finance I actually care about. Then the Anthropic session, which was the one I came for. Three things stuck with me. // India is the second-largest country using Claude Code, behind only the US. Given that we produce most of the world's software engineers, the size of the gap that's still open says more about the opportunity than anything else I heard that day. // Business and finance was barely 2–3% of all usage, far behind computer and mathematical work. I walked in expecting that number to be high. It wasn't, and that surprised me more than any of the headline stats. // And the point I keep coming back to: agents are designed to ask for help on purpose. We say we want full autonomy, but the engineering choice to make an agent stop and request human context is exactly what makes it usable. I hadn't thought in that way before. Three things speaker (Sorry Idk the name :) said to act on: • Pick the boundary problem, • Invest in context and capability, • Start where you are - you don't need to reinvent anything. One last thing, nothing to do with the summit. On the train back to Nashik, a senior from my college got on one station after me - he's interning in Mumbai and was also heading home. Completely by chance, same train, same destination. Small world.

• 
  It’s Boofing Time (@HereComesJDOG) reported 47 minutes ago

  @william_fitz @awscloud is going to hit a wall with this as well. They’re practically forcing AI solutions down customers’ throats, it’s crazy.

• 
  OdysseasPapadmitriou (@odyhub) reported 47 minutes ago

  @AWSSupport - Redis issues on Virginia US-East1 - why are your updates so incomplete?

• 
  Anoop Nair (@NairAnoopMG) reported 49 minutes ago

  @AWSSupport I understand. I have created a case and it has been unassigned and no response since 3 days. My production environment is down. Is there a way you can take this on priority and help respond on this case? Account id - 747327244951

• 
  DEXTER (@KinGalatasaray) reported 54 minutes ago

  @oyna_eFootball Amazon aws server ne zaman?

• 
  The If Else (@TheIfElse) reported 54 minutes ago

  PM Modi says Indians shouldn’t buy gold because dollars go out of India. Fair point but what about billions flowing out through Apple iPhones, Tesla imports, Google & Meta ads, Amazon AWS, Microsoft software, Netflix subscriptions, NVIDIA chips, Uber commissions, Samsung electronics & crude oil imports? Middle-class gold buyers aren’t the only reason for forex pressure. India’s dependency on foreign tech, cloud, chips, ads & energy is the bigger structural issue. Instead of blaming citizens, where is the large-scale policy push for Indian alternatives in tech, semiconductors, cloud, EV batteries & digital platforms?

• 
  Astro Kanu (@AstroKanu) reported 55 minutes ago

  @awscloud @AWSSupport if u don’t resolve this on urgent basis I’m going to start telling my clients who have paid for my services- which are down because of you to start writing to u to claim a refund - you cannot disrupt a live project and be so causal about this #aws #awsscam

• 
  The Returns Report (@ReturnsReport) reported 59 minutes ago

  $GOOGL Why everyone's losing their minds over this number: Google Cloud is the part of Google that competes with Amazon AWS and Microsoft Azure. Last quarter: grew 48% This quarter: grew 63% Cloud businesses don't usually accelerate this fast. They mature, slow down, and stabilize. Google just did the opposite. At $20B per quarter, this is the fastest-growing big cloud business in the world right now.

• 
  Rahul Khatri (@Rahulk644) reported 1 hour ago

  @AWSSupport Trying to resolve a $200 billing from accidentally left-on resources after our student startup shut down. I've had 2 cases open requesting a waiver & account closure, but both have sat unassigned for 1 month. Need urgent help. Cases: 177520122800121 177591632700789