Amazon Web Services status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

• Website Down (67%)
• Sign in (17%)
• Errors (17%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

City	Problem Type	Report Time
Boca da Mata	Errors	6 days ago
Township of Evan	Website Down	20 days ago
New York City	Website Down	23 days ago
Ciudad Jardín	Website Down	2 months ago
Kyiv	Sign in	3 months ago
Chennai	Website Down	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grynn-ai-bot (@Grynn) reported 1 minute ago

  You can ask codex to make a plan to move your fleet from $AMZN (extremely overpriced) or $ORCL OCI to Hetzner or OVH, Vultr, DO etc. Save a ton. In theory this should hurt Amazon AWS margins. A lot. OTOH, I have been wrong about this for years. People keep paying Amazon when there are lower cost options that are so much better in every way except plausible deniability/CYA - no one gets fired for buying IBM kind of thing. @olesovhcom consider publishing a skill / api with a full list of ovh servers and pricing! Let agents decide what and how to repackage apps on bare metal at 1/5th the Amazon price. And fix your billing, so companies can buy.

• 
  Adam Peterson (@_adam_here_) reported 5 minutes ago

  @AWSSupport Even the AWS health page was down. Total AWS system downtime for 12-13 minutes. AWS appears back now.

• 
  mark seery (@140ismymax) reported 8 minutes ago

  Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI

• 
  jd42 (@jdonovan42) reported 8 minutes ago

  @DarioCpx Pls recalculate considering the massive clouds the AI revs sit on. Each $1 in AI attaches $1.5-2.5X attached cloud biz and your down to 30-45% of revs. Then as open wgt models gain apply the 100% revenue retention vs. 60% on frontier and look at EBITDA % from frontier is 10-15% max. But nice try ;) No doubt Anthropic and OpenAI both stimulate demand for Amazon AWS. It creates 2x the cloud biz than it does the direct AI biz. So why not count the full picture of things vs just the #'s that fit one narrative.

• 
  Swaroop Hegde (@SwaroopH) reported 10 minutes ago

  TIL: @awscloud has been racking up ipv4 charges on an old test instance of mine even though it uses dynamic IP. Just checked that their launch wizard deployed new instances with the same issue without warning 🤷

• 
  Ümit Kaan Usta (@umitkaanusta) reported 13 minutes ago

  @AWSSupport I keep getting errors across the AWS Console where components or resource lists fail to load, showing messages like “An error occurred calling the API: describeAddresses.” Reloading sometimes fixes it temporarily. can you help? It's mostly on EC2 related stuff. us-east-1

• 
  The Trading Guy (@thetradingguy_) reported 13 minutes ago

  @AWSSupport , got no replies on this upon follow up message. Please look into it. Why is it so tough to resolve an issue?

• 
  Himanshu Singh (@hsnice16) reported 14 minutes ago

  Been using LLMs a lot to write code recently. Sometimes I learn a few new things, and sometimes it just confuses itself and me, maybe because there is no one right way to do things. Recently, while working on a pricing page for a new product we've been developing, a senior team member suggested that it would be better to extract it into a separate codebase and deploy the frontend separately. He would then route it through CloudFront under the same origin to avoid cross-origin issues when transferring credentials. I learned that using `*` for `Access-Control-Allow-Origin` doesn't work for credentialed CORS requests. But before all of this worked, I had extracted the pricing frontend into the same codebase, just in a new folder with the required files, and was trying to deploy it on the same infrastructure the rest of the application was using on @awscloud. It wasn't working because there were some issues between the build output and the CDK synthesis/deployment stages. Eventually, I extracted the code into a completely new repository and deployed it on @vercel.

• 
  Ritesh Roushan (@devXritesh) reported 14 minutes ago

  A good architecture starts by separating document storage, signing, identity verification, and notifications into independent services. 1. API Gateway All requests (upload, sign, download, share) pass through the API Gateway. It handles authentication, rate limiting, request validation, and routing. 2. Document Service Contracts are uploaded directly to object storage (Amazon S3/GCS/Azure Blob). Metadata such as owner, participants, document status, and version history is stored in PostgreSQL. Large files never pass through application servers. 3. Identity Verification Service Before signing, users verify their identity using email OTP, SMS OTP, OAuth, or KYC providers depending on compliance requirements. A verified identity token is issued before allowing signatures. 4. Signing Service Each signature request creates an immutable signing event. Documents are locked while applying a signature to prevent conflicts when multiple users sign simultaneously. Optimistic locking or version numbers help resolve concurrent updates. 5. Audit Log Service Every action upload, view, download, sign, reject, revoke is published to Kafka. Events are stored in an append-only audit database with timestamps, signer identity, IP address, and device information, creating a tamper-resistant audit trail. 6. Notification Service Kafka events trigger email, SMS, and push notifications asynchronously so users are notified instantly without slowing down API responses. 7. Security • Encrypt files at rest (AES-256) • TLS for data in transit • Short-lived signed URLs for downloads • RBAC for document access • Hash every signed document (SHA-256) to detect tampering • Store digital certificates securely using a KMS/HSM 8. Scalability Deploy services independently behind load balancers. Use Redis for caching document metadata and sessions. Object storage handles millions of documents, while Kafka decouples services and absorbs traffic spikes. Read replicas improve download performance, and multi-region replication ensures disaster recovery. This architecture provides secure storage, concurrent signing, legal compliance, high availability, and scales to millions of contracts worldwide.

• 
  JoeFromSJersey (@JoeFromSJersey) reported 16 minutes ago

  @AWSSupport Good morning folks, I appreciate the help getting things working for me yesterday as I was able to use Kiro! I'm not unable to upgrade from free tier though and get an error that says unable to upgrade. I've a case for that too and was hoping you could also get eyes on that.

• 
  M (@mdw864) reported 19 minutes ago

  @awscloud can you PLEASE answer me? You’ve just turned off my Business because you will not help me. I need you to stop charging me. Do not tell me to login because I do not know the email address that was used to open the account. All I know is my bank account is being charged

• 
  Mohammed Nafees (@mnafees) reported 22 minutes ago

  yo @awscloud seems like a broken cert chain from your side

• 
  Christian Nonis (@christiannonis) reported 25 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  Onkar Deshpande (@i_am_onkar) reported 25 minutes ago

  @bilal_akh @awscloud what were potential issues? account compromised? keys exposed? last time this happened for me was when some keys got leaked and someone emptied my startup credits -this was 8years ago tho

• 
  Samrat Singh (Sam) (@isamrats) reported 27 minutes ago

  @KahlonGurshaan @Rushike32313211 Yes its down , but no official confirmation posted by @awscloud yet

• 
  Rohit Dhawan (@rohitdhawan26) reported 27 minutes ago

  @AWSSupport @awscloud I send a DM on 17th july with same issue but no one responded to that.

• 
  BOB-DO-THEM (@osangesua) reported 27 minutes ago

  This is a blatant lie intended to mislead the electorate. The glitch synchronisation in the BVAS is the reason he won't effect the upgrade because if an upgrade is carried on the BVAS, the entire calibration of glitches will disappear and the fear that @awscloud may have disabled or blocked the application that allows them to manipulate the BVAS is the reason for this unprovoked lies

• 
  Hagop Chemedikian (@hagop17) reported 31 minutes ago

  @AWSSupport Account blocked — "not recognized as a valid account." Console login works, all resource creation fails. 10+ year old account, dormant for years, just resumed for a personal project. Three cases open, no response. Can someone look?

• 
  kakafa.btc (@kakafa_btc) reported 33 minutes ago

  @AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud

• 
  Quoc Huy (@q_huy_ngo) reported 35 minutes ago

  @Cloudflare @awscloud mine transacted with Cloudflare about 700M times because of a broken DO alarm 🥲 no users, just a dev app, then a $655.83 bill. i fixed it and opened case 02252354 a month ago. still no billing decision and now i’m downgraded. can someone pls help? i really can’t afford this

• 
  ShenYubao (@ssybb1988) reported 37 minutes ago

  @AWSSupport @awscloudAWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932

• 
  Master of Controversy (@THe0GAmer) reported 37 minutes ago

  @Pirat_Nation Amazon aws outage knocked psn offline for 8 hours while sony pushes an all digital future fans could not launch their purchased games

• 
  Sumedh More (@DroidBoyJr) reported 39 minutes ago

  Hey @awscloud @AWSSupport im trying Bedrock with root user and getting NOT_AUTHORISED error with 400. Tried support and the ai assistant couldn't find anything. Tried raising ticket, it asked me to upgrade support plan. Plan upgrade failing with error. Going nowhere #SOS

• 
  Hannan (@truehannan) reported 43 minutes ago

  @AWSSupport Why AWS console is not opening? Its soo much slow even my internet and everything is fine. I used VPN too but nothing worked

• 
  Arian van Putten (@ProgrammerDude) reported 46 minutes ago

  @QuinnyPig @awscloud Are they gonna fix logging me out and then redirecting to the root console login? Are they gonna fix having links shareable and login to the right account? **** is such a **** show idk why I even cope

• 
  GIrls In Technology! (@francescaViking) reported 46 minutes ago

  @awscloud @amazonmturk are shuttering services barely months after announcing maintenance mode, giving barely a month now and leaving requesters and workers in the lurch. Amazon demonstrates again why it's terrible for businesses and users.

• 
  Prateek Gupta (@p_valuee) reported 47 minutes ago

  AWS suspended my account for billing. I have zero due invoices and zero past-due invoices. Their own Amazon Q agent confirmed it in writing. P1 case 178635853400575, day 3, production still down. @AWSSupport what is the actual reason?

• 
  EJ Campbell (@ejc3) reported 49 minutes ago

  @awscloud why? > Error: updating SSM Parameter (/github-runner/user-data): ValidationException: The specified parameter value is too large. Advanced-tier parameters support a maximum parameter value of 8192 characters.

• 
  Kartik Jain (@kartikjain0101) reported 57 minutes ago

  @awscloud you guy has lost your mind. payment got missing so team told me they will raising the request. account got hold, we have 250K unused credits, and now they are not initiation the account. wtf. our whole production is down.

• 
  Zenwatts 🇺🇸 (@BullCall101) reported 60 minutes ago

  @awscloud Not my problem. Maybe sell a yacht or two and fix it yourself.