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Amazon Web Services status: access issues and outage reports

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Full Outage Map

Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".

Problems in the last 24 hours

The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Web Services users through our website.

  • 78% Website Down (78%)
  • 11% Sign in (11%)
  • 11% Errors (11%)

Live Outage Map

The most recent Amazon Web Services outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Website Down 9 days ago
New York City Website Down 12 days ago
Ciudad Jardín Website Down 1 month ago
Kyiv Sign in 2 months ago
Chennai Website Down 3 months ago
Point Pleasant Beach Website Down 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Web Services Issues Reports

Latest outage, problems and issue reports in social media:

  • kakafa_btc
    kakafa.btc (@kakafa_btc) reported

    @AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud

  • iproductAI
    Priyanshu (@iproductAI) reported

    I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.

  • jbecompslns
    J Bret Edwards (@jbecompslns) reported

    did @AWSSupport lay off all the accounts and billing people or are they all just swamped from all those insane billing estimate cases from last week? I don't remember the wait times being this bad when I was still working at AWS a few years ago. It's kind of surreal being on the other side of the fence, knowing exactly what needs to be done to resolve the issue, but then having to wait to get someone to actually look at the case. I think they laid off too many people. This is going to come back to bite them in the medium to long term.

  • brandonajames
    Brandon James (@brandonajames) reported

    @callmeauntie218 Yes global outage from Amazon AWS.

  • eszter_morvay
    Eszter Morvay (@eszter_morvay) reported

    @AWSSupport Also - apologies for the DM issues, i just changed my settings, so DMs should work now

  • Anjishnu46
    Anjishnu Ganguly (@Anjishnu46) reported

    Hey @AWSSupport, Our Case 178452910500907 is still not resolved, and we've been left waiting without any meaningful update. Because of this, we're also unable to apply for AWS Activate, which is directly impacting our business operations and slowing down our workflow. This delay is becoming unacceptable. Please look into this urgently and help resolve it as soon as possible.

  • ItsEasypop
    Guilherme Lage (@ItsEasypop) reported

    Another OG goes down. I remember people calling Storj the next Amazon S3 back in 2018

  • indrani_som2004
    Indrani Som (@indrani_som2004) reported

    @AWSSupport please look into this issue

  • Bethco2257
    Pixi Dust (@Bethco2257) reported

    @FmrRepMTG @amazon @awscloud walk into any Amazon office building at Seattle HQ and South Lake Union Amazon Seattle offices and instantly you can see with your own eyes… nearly 80% of staff are HB1 visa holders!!!! So yes, we have a big problem.

  • jadenfixxx
    Jaden Fix (@jadenfixxx) reported

    Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

  • kbporter
    Brian Porter (@kbporter) reported

    @amazon @awscloud @AmazonHelp why do I have to continually contact you on social media for issues with your service? Why is your customer service online “help” so bad? $5 credits for delayed orders for a service we pay for is horrible!

  • _virusbug_
    Ashutosh Dubey (@_virusbug_) reported

    @AWSSupport I’ve already emailed the AWS Receivables team but haven’t received a reply yet, it’s been 3 days now. The support engineer only advised me to contact them about this issue.

  • wilczynski24
    Maciej Wilczyński (@wilczynski24) reported

    @opsolutehq @awscloud Otherwise, I believe it's not fully viable for full-range products. Example of Lovable: they have hundreds of potential use cases. That's where they are on credit-based systems rather than outcome-based systems, because you can't narrow down the overall cafeteria of use cases.

  • Billy17979063
    billy (@Billy17979063) reported

    @fortniteleaksmy It’s up for some down for some @awscloud ******* decides to shut down not just PlayStation but other platforms too

  • mrwcjoughin
    Matthew Joughin | 🏗️ Cross Platform Dev Tools (@mrwcjoughin) reported

    @meaningoflights @jpschroeder @awscloud what issue do you have with that?

  • _adam_here_
    Adam Peterson (@_adam_here_) reported

    @AWSSupport Even the AWS health page was down. Total AWS system downtime for 12-13 minutes. AWS appears back now.

  • HecateKeys
    That Other Hecate (@HecateKeys) reported

    @OwenGregorian 1) Forgets how DNS works. AWS goes down for days. 2) Forgets how arithmetic & metering works. Trillion-dollar bills for scant usage. @awscloud Regretting all those mass layoffs of your veteran engineers yet?

  • metis00001
    metis (@metis00001) reported

    @AWSSupport Looks like it has been resolved. But it definitely took like 5 days to resolve a payment configuration issue! Thanks for reaching out.

  • Anjishnu46
    Anjishnu Ganguly (@Anjishnu46) reported

    I posted again that day because the same issue was blocking our AWS Activate application too. @AWSSupport said it had been passed along again. Another public reply, same unusable account.

  • harikp2002
    Harikrishna KP (@harikp2002) reported

    @AWSSupport Two days into migrating to AWS and both new accounts I created are locked out of every single service. S3, EC2, Lambda, DynamoDB, all of it. The accounts show as ACTIVE. Support confirmed it needs a manual fix from an internal team, then went quiet for 28 hours. Three open cases, one phone call, still completely blocked. Sitting on AWS credits I literally cannot spend. Do better please!

  • sudee1285
    Sudeep (@sudee1285) reported

    I need assistance to access existing APN account...it's getting error.. please help me. @awscloud

  • AramisToken
    Aramis Official (@AramisToken) reported

    @NoaSanderskyo7 @F1 @awscloud He was slow af, actually

  • kailashgajara
    Kailash Tulsi Gajra (@kailashgajara) reported

    Is @awscloud down right now? #AWSDownAgain #AwsDown

  • AmineZacks
    Amine Zack 🇩🇿 (@AmineZacks) reported

    @awscloud Bro fix your servers

  • DevMatyas28516
    matyas.dev (@DevMatyas28516) reported

    @AWSSupport Still nothing happened after a week, after I sent your X account our issues numbers.

  • metis00001
    metis (@metis00001) reported

    I can't understand why AWS has not been able to resolve my issue of payment method. Whatever credit card I put, they are not able to verify it and they keep asking me to call the card issuer. It's not card issuer issue! @awscloud

  • mon73x
    Mon (@mon73x) reported

    @asimrazax @AWSSupport I have the same problem. Did you fix it?

  • iproductAI
    Priyanshu (@iproductAI) reported

    Here’s the cleaned-up version with fixed grammar, same hard tone, and no em dashes: I requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.

  • 140ismymax
    mark seery (@140ismymax) reported

    Peter DeSantis talking at #agenticaisummit There will NOT be one AI chip type. If multiple AI chips take multiple years to bring to market, you have to be making assumptions about model requirements in that time frame. It's a systems problem, including the network. Constraint drives innovation. Future is bright and built together. Peter DeSantis SVP, Foundational AI Models, Custom Silicon, Quantum Computing, Amazon @awscloud @amazon @BerkeleyRDI #AI

  • DrDKumar_NRI
    Prof. D. Kumar (@DrDKumar_NRI) reported

    @AmazonHelp @amazonIN @awscloud Amazon pay UPI is blocked and can not verify device while other UPIs r working on porting the number. Been 03 days and the issue is still not resolved. LOOK INTO TICKET # V2289236874 and resolve at its earliest. Already cleared data, reboot!