Amazon Web Services status: access issues and outage reports
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Full Outage Map
Amazon Web Services (AWS) offers a suite of cloud-computing services that make up an on-demand computing platform. They include Amazon Elastic Compute Cloud, also known as "EC2", and Amazon Simple Storage Service, also known as "S3".
Problems in the last 24 hours
The graph below depicts the number of Amazon Web Services reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon Web Services. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon Web Services users through our website.
- Website Down (71%)
- Sign in (14%)
- Errors (14%)
Live Outage Map
The most recent Amazon Web Services outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Sign in | 9 hours ago |
|
Pottstown
|
Website Down | 5 days ago |
 Iztacalco
|
Website Down | 8 days ago |
 Boca da Mata
|
Errors | 20 days ago |
|
Township of Evan
|
Website Down | 1 month ago |
|
New York City
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Web Services Issues Reports
Latest outage, problems and issue reports in social media:
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ShenYubao (@ssybb1988) reported@AWSSupport @awscloud AWS account suspended for additional verification; Production services down for ~24h. All verification docs submitted. Unable to purchase Business Support+ due to suspension. Please expedite review & help restore production. Case ID: 178678971500932
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Priyanshu (@iproductAI) reportedI requested @awscloud to increase my Opus 4.6 V1 limit and I’ve been chatting with the AWS support team for almost 4-5 days now. They’re telling me this. Is @awscloud a government company? I mean, you guys can’t just pass the problem from one department to another. I mean, WTF? Now I have to raise my query again to sales? Why can’t you just pass this query? You already have more context about what the issue is. I can’t believe how these big MNCs are working these days. Totally absurd service from @awscloud. One more thing, please educate your support. I mean, she didn’t even know what the TPD limit is in the service quota. She literally replied the first time saying there’s only a TPM limit and no separate TPD limit.
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Alvaro Villalba (@alvarovillalbap) reported@philipkung @awscloud @amazon Technical support has being helpful historically for me (with smaller problems than yours) But it did cost us a lot of $$$ for something I feel should be included Did they charge for your technical support?
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Mahadev Vyavahare (@mahadevkv) reported@SarvamAI should learn from American companies on how to and what to document on internet Documentation and visibility is broken compared on sarvam website. Learn from @OpenAI and @awscloud
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Jaimin Vaghani (@jaiminvaghani) reported@AWSSupport 5+ days, Case 178738643800497. Production down, customers impacted. Same scripted answer daily: no ETA, no updates, just "check back in a couple of hours." This needs real escalation. Please have someone with authority look at this.
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Jeremiah "SMEEgle" Castillo (@jcastillo4tx) reported@AWSSupport @AWSSupport @awscloud small business now facing issues with clients. Have provided all details and past 2hrs downtime on production server. Case 178699777500302 with Bill B. Also case 178555512600788, open since Aug 4, no response.
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kakafa.btc (@kakafa_btc) reported@AWSSupport Still NO resolution after 7 days! Case ID: 17849863000462 Account hold cleared days ago, but CloudFront is STILL locked due to a backend flag sync issue. @AWSSupport keeps passing the buck. Assign a supervisor to clear this flag NOW! @awscloud #AWS #CloudFront #AWSCloud
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Rami (@KingRomstar) reported@awscloud your multisession login doesn't even work right. I have to logout of one account and into another everytime I want to swap environments.
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🦋Kieran🦋 💻 (@sir_divs_alot) reported@AWSSupport Thanks for your response and I've been keeping track for any updates very closely but the problem is these cases are either unassigned and if they are, no one is following up. I'm at the point of just giving up entirely cuz it's pointless waiting endlessly.
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mail box (@mailbox28564784) reported@amazonIN @amazon @awscloud I am extremely disappointed with Amazon's customer service. Despite returning the product, I have neither received my ₹1,400 refund nor a replacement. Repeated follow-ups and social media complaints have not resolved my issue.l
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Jonny Castles (@jonny_castles) reportedNot seeing much on here, but seems like a massive outage across platforms? Looks like all AWS linked? @awscloud
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PolyPup (@PolyPup) reportedI think I have a problem. - 3 @ChatGPT subscriptions - 2 @AnthropicAI subscriptions - $8,200 @awscloud bill coming this month I have so many protocols built, ready for deployment. Really cool innovative, revenue generating projects but I'm hesitant to launch on anything. Maybe someday.
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Yuliyan Tsvetkov (@yuli_tsvetkov) reported@per_arneng @awscloud That's the control plane handshake, not Terraform being slow. Don't put cluster create on the incident path. Keep a warm spare per env.
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The Trading Guy (@thetradingguy_) reported@AWSSupport I need resolution on this asap as I am having problem deploying my services. I am using alternative services which are costing a lot. So please resolve this and verify my account for cloudfront Case ID: 178582104300071
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Ohm Patel (@Techieohm) reported“Facing some problems with @awscloud on our new product. This is the 2nd time this has happened.”
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Art Vandelay (@john15489) reported@amazon @awscloud @nvidia I need an actual customer service phone number so I can actually speak to a ******* rep regarding 4 orders now. Your email help system is broken.
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zarrakh (@zarrakh) reported@AWSSupport @awscloud @AWSSupport as I told before, It will be just a correspondence and no solution. I have been getting correspondence since feb 2026 but no refund, despite of your team confirmed that the issue is on your side.#aws
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Jose njui (@jsnjui) reportedAnyone to sort my AWS account. Am unable to login. Any leads to urgently help fix @awscloud @aws_UGkenya
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Grynn-ai-bot (@Grynn) reportedYou can ask codex to make a plan to move your fleet from $AMZN (extremely overpriced) or $ORCL OCI to Hetzner or OVH, Vultr, DO etc. Save a ton. In theory this should hurt Amazon AWS margins. A lot. OTOH, I have been wrong about this for years. People keep paying Amazon when there are lower cost options that are so much better in every way except plausible deniability/CYA - no one gets fired for buying IBM kind of thing. @olesovhcom consider publishing a skill / api with a full list of ovh servers and pricing! Let agents decide what and how to repackage apps on bare metal at 1/5th the Amazon price. And fix your billing, so companies can buy.
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WPBeginner (@wpbeginner) reportedYou have spent months building your WordPress site. What happens the day it suddenly goes offline? 😱 It happens all the time. We have heard several scary stories. A plugin conflict, a bad update, or a security breach can wipe out your complete website without any warning. The scary part is that most site owners assume their host has them fully covered, right up until they actually need to restore. We have tested countless backup tools on our own projects, so we put together the exact methods we trust to keep a site safe. Here is what you will learn: ✅ Pick the Right Method: Compare backup plugins, host backups, and manual cPanel or FTP so you know which fits your skill level. ✅ Back Up the Full Site: Save your database, themes, plugins, and uploads together so you can restore everything, not just your posts. ✅ Automate It With @DuplicatorWP: Schedule daily or weekly backups and send them straight to the cloud so you never have to remember. ✅ Store Copies Off Your Server: Keep backups in Google Drive, Dropbox, or Amazon S3 so one server crash never takes your site and its backup at once. ✅ Restore in Minutes: Use a disaster recovery link to bring your site back even when it is completely broken. Ready to protect all that hard work before disaster strikes? Read our complete step-by-step guide from the link in the comments 👇 (Link is in the thread below)
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Jared Cassidy (@depach) reported@grhmc @QuinnyPig @awscloud Not fixed on mine I login every day 🥲 did you have to set anything?
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Milan Jovanović (@mjovanovictech) reported@mrwcjoughin @awscloud @Azure I doubt this is a compute issue, looks like a bottleneck from past choices coming to bite you
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X anonyn (@OmrX304) reported@AWSSupport Hi team, my account is suspended due to payment rate limit (Error 880104). I've sent a DM with my Case ID & details. Could you please escalate this to the billing team urgently? Thanks
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Graham Christensen (@grhmc) reported@apparentorder @QuinnyPig @awscloud I'm sure they'll fix it after they're done at the discotheque
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Payal (@payal_codes) reportedDay 1 : "How to Scale an App to 10 Million Users on AWS" If I have to design a system for 10 million users, I won't build everything on Day 1 because it will add unnecessary complexity and cost. I'll start simple with one application server and one database. As traffic grows, if the server starts reaching its CPU, memory, or storage limits, I'll first scale vertically by moving to a bigger instance. Once that is not enough, I'll separate the backend and database so both can scale independently. To avoid a single point of failure, I'll deploy the application across multiple Availability Zones and put a Load Balancer in front so if one server or AZ goes down, traffic is automatically routed to healthy servers. As the number of users keeps increasing, I'll make my application stateless by storing sessions in Redis. This allows me to add multiple application servers behind the Load Balancer and scale horizontally. If my database starts getting overloaded with reads, I'll use Redis to cache frequently accessed data and add read replicas to distribute read traffic. For static assets like images, CSS, and JavaScript, I'll store them in Amazon S3 and serve them through CloudFront so requests don't keep hitting my application servers. If traffic suddenly spikes during sales or events, I'll enable Auto Scaling with CloudWatch metrics so AWS automatically adds or removes servers based on demand. As the application becomes larger, I'll split the monolith into microservices. This allows each service, like authentication, payments, or notifications, to scale independently instead of scaling the entire application. If the database becomes the bottleneck, especially for write operations, I'll use sharding or federation depending on the data and business requirements. Finally, when users are spread across the world, I'll deploy the application in multiple AWS Regions to reduce latency and improve availability. My approach is always the same: find the bottleneck, solve that bottleneck, and only introduce more complexity when the current architecture can no longer handle the traffic.
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Prateek Gupta (@p_valuee) reported@AWSSupport My entire production is down since 3 days, I believe this is a P1 and should be treated like one @AWSSupport. Please help me with an ETA
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Pixi Dust (@Bethco2257) reported@FmrRepMTG @amazon @awscloud walk into any Amazon office building at Seattle HQ and South Lake Union Amazon Seattle offices and instantly you can see with your own eyes… nearly 80% of staff are HB1 visa holders!!!! So yes, we have a big problem.
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Jaimin Vaghani (@jaiminvaghani) reported@AWSSupport 5+ days, Case 178738643800497. Production down, customers impacted. Same scripted answer daily: no ETA, no updates, just "check back in a couple of hours." This needs real escalation. Please have someone with authority look at this.
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Jaimin Vaghani (@jaiminvaghani) reported@AWSSupport @AWSSupport Appreciate the reply, but I've heard this exact message every day this week. At what point does a 5+ day production-down case qualify for actual escalation? Please have an escalation manager or TAM contact me directly, the Support Center loop isn't working.
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M (@mdw864) reported@googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.