Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greenville, OH 36
London, England 24
Dallas, TX 15
Miami, FL 12
Phoenix, AZ 10
Atlanta, GA 9
New York City, NY 9
Chicago, IL 8
Ashburn, VA 8
Beaver Dam, WI 8
Seattle, WA 8
Edison, NJ 7
Houston, TX 6
Manchester, England 6
Denver, CO 5
San Jose, CA 4
Los Angeles, CA 4
Bogotá, Distrito Capital de Bogotá 4
Charlotte, NC 4
Paris, Île-de-France 4
Cary, NC 4
Montclair, NJ 4
Dublin, Leinster 3
Madrid, Comunidad de Madrid 3
Frankfurt am Main, Hessen 3
Třebechovice pod Orebem, Královéhradecký kraj 3
Solihull, England 3
Columbus, OH 3
Milwaukee, WI 3
Washington, D.C., DC 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • The__Ryan ravi ryan verma (@The__Ryan) reported from Āsansol, West Bengal

    @AmazonHelp Ur provided link is not getting open in ios 14 , resolve my problem asap

  • DarrenMole DarrenMole (@DarrenMole) reported from Romford, England

    Flu cases are down 98% across the globe. Covid cured the flu. You have front row seats to the biggest scam perpetrated on society. Businesses will soon close & homeowners will start defaulting on mortgage payments. FYI, Amazon stock is up 70% with revenue of $92.5 billion

  • elighttice Gondor Ramstain™ (chef) (@elighttice) reported from Mladá Boleslav, Středočeský kraj

    **** @amazon. They sold me broken ****, check it next time. If somebody from Amazon sees it I'll send message tomorrow.

  • bandareverlast bander mohammed (@bandareverlast) reported from Jeddah, Makkah Province

    @GoContigo I have contacted your customer support and got no reply. I bought 3 mugs from Amazon and this is not the first time I purchased Contigo products. This time I have a problem with 2 of the items as they leak water. I sent pictures and video clips to your email as told but no reply

  • MrOlyLister (っ◔◡◔)っ Ｏｌｙ　Ｌｉｓｔｅｒ (@MrOlyLister) reported from Camberwell, England

    @SibsTHFC @BigDannyP_81 This is kinda it. You’re accessing a server that’s owned by some sketchy kid somewhere. It’s not like Amazon who just increase their capacity for Black Friday.

  • WGTabletop Haunter Shelburne🎃 (@WGTabletop) reported from Austin, Texas

    @425suzanne Or from the manufacturers. It's really an issue, I never buy on Amazon unless it's the real deal, like Chinatown is known to have fakes, I only got it because it was straight from the publisher (and oos locally)

  • mihirshah161281 Mihir Shah (@mihirshah161281) reported from Arun Arekar -residence, State of Gujarāt

    @AmazonHelp On call with customer care. Issue should be resolved now. Will request if its the case otherwise.

  • NurseNickandCo Nurse Nick & Co (@NurseNickandCo) reported from Santa Rosa, California

    @amazon is clearly having an issue with prime fraud. My partner and I both got hit. Luckily I got a refund from @AmazonHelp but they won’t refund Nick. (1)

  • Jay__wali Jay Wali (@Jay__wali) reported from Bengaluru, State of Karnataka

    @AmazonHelp I did and they asked me to come back tomorrow, i am not gone fo this solve it here either own the issue or say who is responsible to take care now

  • Sanyam_Agrwal Sanyam Agrawal (@Sanyam_Agrwal) reported from Pathalgaon, State of Chhattīsgarh

    @AmazonHelp Hello Sanyam, I'm Vikas from Amazon India Social Media Team This email with regards to the order ID # 405-1783941-9462735. We apologize for the unpleasant experience you've had with your order. To help you in this, I have escalated the issue to the concern team for investigation.

  • rhiangferrer Rhian Ferrer (@rhiangferrer) reported from San Diego, California

    @AmazonHelp 2. the three month warranty ran out but that the one year apple warranty was still good and to go to apple. I contacted apple and was able to fix battery issue.

  • Sanyam_Agrwal Sanyam Agrawal (@Sanyam_Agrwal) reported from Pathalgaon, State of Chhattīsgarh

    @AmazonHelp Also I'm personally following up on the issue, request you to wait for 3-5 days. I will get back to you with an update. I hope this helps. For further assistance you can reply to this email.

  • bsjcloud Bhavya Jain (@bsjcloud) reported from Ghāziābād, Uttar Pradesh

    @AmazonHelp I have tried. During the call I was told to make payment using the link they texted me. However I am encountering similar problem there as well.

  • Girish_G_Patil 𝕐𝕒𝕥𝕙𝕒𝕣𝕥𝕙 (@Girish_G_Patil) reported from Mumbai Suburban, State of Mahārāshtra

    + @AmazonHelp Your executive don't have proper solution over problems They suggest me to talk with seller for late delivery.

  • thedpkkanungo Deepak Kanungo 🇮🇳 (@thedpkkanungo) reported from Puri, State of Odisha

    @AmazonHelp Do you have any responsibility for costumer service ? I think i ll rise this issue on Consumer forum..

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