Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greenville, OH 38
Los Angeles, CA 27
London, England 15
New York City, NY 12
Chicago, IL 9
Cuauhtémoc, CDMX 8
San Diego, CA 7
Mexico City, CDMX 7
San Jose, CA 7
Miami, FL 6
Seattle, WA 6
Philadelphia, PA 5
Montréal, QC 5
Oakland, CA 5
Dallas, TX 5
Bellevue, WA 4
Tacoma, WA 4
San Francisco, CA 4
Phoenix, AZ 4
Morelos, ZAC 4
Paris, Île-de-France 4
Madrid, Comunidad de Madrid 4
Scottsdale, AZ 4
São Paulo, SP 4
Detroit, MI 3
Cincinnati, OH 3
Bogotá, Distrito Capital de Bogotá 3
Pittsburgh, PA 3
Atlanta, GA 3
Austin, TX 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TooMuchMortons_ Giannis Auntiegotapoodle (@TooMuchMortons_) reported

    @MarkBickerstaf7 If Amazon is willing to pay billions for terrible Thursday night football games there will be bidders that appear

  • TexAzMike Texas Mike (@TexAzMike) reported

    @AmazonHelp I can wind up doing a whole Twitter thread but you get the idea. Way too many of us have noticed the same issues. This is not a one-off. The whole overall experience has degraded.

  • StephenDKang Stephen Dongmin Kang (@StephenDKang) reported

    Very surprised to learn that @amazon no longer allows users to disable the auto-renewal of prime membership. Nor do they allow you to pause the membership. To see them come down to these cheap and ***** tricks...smh

  • TomBamonte Thomas Bamonte (@TomBamonte) reported

    @AmazonHelp I’ve gone through this procedure and was told that @amazon was on the issue of its illegally parked vehicles at this location. It apparently wasn’t. #RunAround

  • artemis_nieves Diana (@artemis_nieves) reported

    @rsprovost Package was ripped open partially. I was dead envisioning my neighbor chasing this package thief out of the building, then coming back to deliver cockroach bait to me. Neither the burglary nor chasing down the (*alleged*) burglar to recover my Amazon package were worth it

  • refsrc Manish Singh (@refsrc) reported

    At a time when Amazon appears to be scaling down its expenses in India, Walmart is gearing to pour ~$3 billion in the country. (~$500 million in PhonePe, $1 billion tax, $1.5 billion to buy back Flipkart shares from Tiger, Accel).

  • tweetmecode Cody Wirth (@tweetmecode) reported

    Fantastic work history, great resume could walk anywhere in the world and work. Over the summer, with less applications, hundreds less, I had over 80 interviews so many I turned down google, Amazon, apple, Microsoft and 75 other companies as well

  • GaurishPai G. (@GaurishPai) reported

    @AmazonHelp Dear Anand. The issue is not resolved. I feel cheated by this conglomerate. My thoughts are with all those affected by such similar situations. It's a shame, this coming from Amazon.

  • kajunkraut Al Couvillion (@kajunkraut) reported

    @AmazonHelp None of the solutions on your site or in any of the forums work. This issue is yours and you need to fix it. No other app behaves like yours. Not Netflix. Not YouTube TV. Nothing.

  • Rahul99rajawat Rahul Singh Rajawat (@Rahul99rajawat) reported

    @AmazonHelp I did . Now get my issue resolved ASAP.

  • ChantillyxDx Chantilly•divo 😈🎀💕 (@ChantillyxDx) reported

    I ordered an item from Amazon, but my package has not arrived yet, even though I am a Prime member and set up express delivery. When I inquired about it, they didn't answer the phone and I thought that response was terrible for me.

  • wbkramit wb (@wbkramit) reported

    @AmazonHelp Next problem. Got 2 sengled light bulbs that came with my 2 new echo dots. Can I only pair the light bulbs with one profile? My wife's profile could not control them. I deleted from my profile, but I still can't add to my wife's profile. They are never detected.

  • RENEANNMEGGYES RENE ROBERTS MEGGYES (@RENEANNMEGGYES) reported

    PLANET FITNESS ADVERTISE AMAZON AFTER THEY KICKED ME OUT OF PLANET FITNESS A WHITE MINI VAN TRIED TO RUN ME OFF THE ROAD ON DATE PALM RIGHT NEXT TO AMAZON WHERE HUGE BUILDING IS CLOSED DOWN RIGHT NEXT TO THEM ALL THOSE SHOPPING CENTERS ARE MAKING **** FOR AMAZON JEFF BEZOS

  • kajunkraut Al Couvillion (@kajunkraut) reported

    Can someone please figure out a way to force Amazon to fix the buffering issue with Prime video? All other apps work fine, but watching a video on Prime is an ordeal.

  • casanovaelrey Casanova (@casanovaelrey) reported

    @AmazonHelp Most deliveries, and I've checked, are not available for the Amazon Hub Locker. This is becoming a problem. In addition to today's issue, @USPSHelp cannot even deliver to mailbox and you're sending stuff through them. It's getting ridiculous.

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