Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 17
New York City, NY 17
Seattle, WA 14
Dallas, TX 13
Chicago, IL 11
Columbus, OH 11
Denver, CO 10
Edison, NJ 10
Manchester, England 9
Los Angeles, CA 9
London, England 8
San Jose, CA 8
Miami, FL 8
St. Louis, MO 8
San Francisco, CA 8
Charlotte, NC 6
Indianapolis, IN 6
Birmingham, AL 5
Ashburn, VA 5
Tampa, FL 5
Columbia, MO 5
Lexington Park, MD 5
City of London, England 4
Frankfurt am Main, Hessen 4
Paris, Île-de-France 4
Glasgow, Scotland 4
Tucson, AZ 4
San Antonio, TX 4
Buffalo, NY 4
Las Vegas, NV 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • LetsBeGoodHuman JRJOT7 (IA) (@LetsBeGoodHuman) reported

    @j0yz trial and error is my best guess for now. It doesn't hurt to create new emails, buy from other places but the artist's website (Target, Amazon, etc), stream harder. Trial and error, doing what doesn't hurt (and definitely what doesn't hurt the artist: buying and streaming)

  • Ruth36890579 Ruth (@Ruth36890579) reported

    @EmmaBams1 @legalnairatv Please I want to learn how to format books please I went to Amazon to view my books everything was turned upside down and cut short I couldn't control my tears

  • subhashreeprah1 Subhashree P (@subhashreeprah1) reported

    @AmazonHelp @AmitAgarwal @amazonIN Please do reply to my tweets as well. You have been giving me mental stress for almost two weeks now. My money is stuck. Now your team is saying the issue is transferred to social media team and they do have update on it. What’s going on???

  • kusht_uk Kusht_uk; Warrior, in the garden. 🌱 (@kusht_uk) reported

    @AmazonHelp No problem, if you could help me figure out how to get a VAR receipt for an Amazon fresh order that would also be helpful.

  • YevageVishal Vishal Yevage (@YevageVishal) reported

    @AmazonHelp Yes. The issue still persists and the team is asking for 24 hours to check. But my question is that you have only one way to do KYC? Why can't you use other ways? Why depends upon only one factor i.e. PAN??

  • AnandhRam5 Anandh Ram (@AnandhRam5) reported

    @AmazonHelp @AmazonHelp now the support team raised replacement but this doesnot solve the problem since after the installation investment,the issue is detected based on the quality 1/2

  • uditbhas Udit Bhaskar Dutta (@uditbhas) reported

    I had a issue related to a recent transaction in my Amazon ICICI Card , I DM @ICICIBank_Care but no reply from @ICICIBank, its been more than 24hrs. why?

  • ShipraKumar6 Shipra Kumar (@ShipraKumar6) reported

    @JioCare despite buying the plan which includes prime amazon, not able to activate it. None of your customer service responded with any help . Resolve this issue asap

  • AnkouDubs Aqua Pup! (@AnkouDubs) reported

    Prep time! I'm getting ready for my next toying session in a few weeks after work dies down! That said, I'm in the market from some skimpy/cute new outfits, preferably from Amazon. If you guys have any suggestions on what I should wear, shoot me a DM or a link in a reply! 💫

  • SirLemonPledge SirLemonPledge (@SirLemonPledge) reported

    What happened to @AmazonHelp ? Their customer service is non existent now. I’ve been disconnected multiple times because they no longer want to deal with my issue. I returned an item to their drop off shop only for them to tell me I haven’t returned it and I’m losing £169.99.

  • RetweetWallah 💤... (@RetweetWallah) reported

    Hey @amazonIN @AmazonHelp please help me regarding a cancellation issue. I've ordered 2 products mistakenly. From which i can cancel only 1 item but i couldn't cancel the second one. Please help

  • ashishdogradir Ashish Dogra (@ashishdogradir) reported

    He wrote a short paper with another engineer, Benjamin Black, outlining the idea of a virtual cloud-provisionable server. Jeff Bezos, Amazon’s chief, liked it and asked for more details. 👍

  • K3v8az K3v8az (@K3v8az) reported

    @JezCorden @BenjiSales In the UK series S and X have been in stock at both the MS store and Amazon for months and months. Biggest issue? Xbox dont bloody advertise anywhere! When was the last TV ad you saw for the consoles?

  • WedmerP Wedmer Picardo (@WedmerP) reported

    @InsideAmazonIN Hi team, I need a representative to help me to escalate an issue with respect to the online platform Amazon India mall

  • Ashish22525 🆎Ashish bajaj 💖🇮🇷 (@Ashish22525) reported

    @AmazonHelp This mean the problem will not be resolved

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