Amazon

Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greenville, OH 53
London, England 15
New York City, NY 11
Miami, FL 8
Los Angeles, CA 8
Mexico City, CDMX 6
Philadelphia, PA 6
Kolkata, WB 5
Cuauhtémoc, CDMX 5
Montréal, QC 5
Tacoma, WA 4
Charlotte, NC 4
Glasgow, Scotland 4
Paris, Île-de-France 4
Bogotá, Distrito Capital de Bogotá 4
São Paulo, SP 4
Dallas, TX 4
Oakland, CA 4
Chicago, IL 4
Morelos, ZAC 4
Santiago de Querétaro, QUE 3
Seattle, WA 3
Kansas City, MO 3
Atlanta, GA 3
Phoenix, AZ 3
Plymouth, England 3
Ashburn, VA 3
Mesa, AZ 3
Medellín, Departamento de Antioquia 3
San Diego, CA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • gingerellalove Gingerella Retana (they/them) (@gingerellalove) reported

    @AmazonHelp I’ve tried cancelling through the app multiple times and it’s not working. Is there someone who can cancel the order from Amazon’s side?

  • PatrycjaT PatrycjaT (@PatrycjaT) reported

    @AmazonHelp simple really, no one ever actually knocks on the door. having worked from home for a year now I can honestly say that. this cannot possibly be news to you if you pay attention to social media. Many people complain of the same problem.

  • rahuldineshk Dinesh Kumar (@rahuldineshk) reported

    @AmazonHelp I know to wait till the delivery time. Issue is completely different.

  • elementrus Subtextual (@elementrus) reported

    @CountDankulaTV @CombatWombat177 problem isn't inherently the wealthy, it's how they make their money. The centralization corporate ownership of our agency. We're all but owed by the company store; not Amazon, but Google and Apple. Hardware manufacturers which require proprietary software, locked by warranties

  • travis31372319 travis (@travis31372319) reported

    @Xpropriation @knottzFPS @VaushV We should team up with Amazon and get weekly vaccines, we should also lock down until nobody dies again ever.

  • Amit13021991 Amit Sharma (@Amit13021991) reported

    @flipkartsupport U guys are cheating people. If u are not able to clear one bug then u guys should learn something from Amazon. @_Kalyan_K u behav like spectator. Be like a leader. And ask your team to resolve one simple issue.

  • lmosurak Lee Mosurak 🌈 (@lmosurak) reported

    @AmazonHelp I’ve been in contact with the seller. They’ve been useless. They want me to drag a 100+ pound box to Fed Ex. I thought since Amazon’s name is linked to the seller, Amazon might be interested in helping to resolve the issue. I see that is not the case. Thank you for the response.

  • LongTongueTho ❤️ PRETTY MATH PLUG ✨ (@LongTongueTho) reported

    @AmazonHelp Why?… it’s not like my issue is being resolved any quicker there. Do you seriously understand that I’ve been trying to get (what I felt was) this small issue resolved for weeks now? There’s no excuse for something to take this long.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 6.661ms Download: 256.02Mbps Upload: 101.52Mbps

  • JohannesATM Johannes (@JohannesATM) reported

    @afcdylaan @DonMokkz23_ Siiigh i have tried everything, i think the reason why it is not working is because my amazon account is Swedish so changing vpn doesn’t work

  • LongTongueTho ❤️ PRETTY MATH PLUG ✨ (@LongTongueTho) reported

    @AmazonHelp Meanwhile, as I’ve been (more than) patiently waiting for this issue to be resolved, I’ve still been actively placing orders, knowing that I can’t review the products I’m purchasing—I don’t appreciate that at all. Reviews are *very* important to me as a Prime customer.

  • PradoshKumarRa3 Pradosh Kumar Rath (@PradoshKumarRa3) reported

    @amazonIN @tribesindia Don’t buy anything from Amazon. You will have lots of problem for refund. Since last one month Amazon is getting interest from my refund money. Just imagine for delay in refund for a month for thousands of customers with lakhs of rupees, how much interest Amazon will get.

  • andshoal Bank Andshoal (@andshoal) reported

    @bjames280961 @AlexEpstein That is very sensible. So, from your point of view, why shouldn't we entirely burn down the amazon rainforest? There's no verifiable proof that this would be a bad idea

  • tgrif74 Tracy (@tgrif74) reported

    @tullnut1 @UncleFlapjacks The govt shut down small businesses, told us to stay home,and then seemed stunned that Amazon and Jeff Bezos made money hand over fist. It's things like this that make me want to see a return to limited Federal intervention in our daily lives.

  • CanadianMounted CanadianMounted (@CanadianMounted) reported

    @washingtonpost But Amazon is covering college tuition now! Problem solved.

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