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Amazon Outage Map

The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Amazon users affected:

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 6
Rheine, NRW 1
Poplar, England 2
Valréas, Provence-Alpes-Côte d'Azur 1
Chartres, Centre 1
Valencia, Valencia 1
Warwick, England 1
Paris, Île-de-France 15
Pontault-Combault, Île-de-France 1
Cognac, Nouvelle-Aquitaine 1
Chhindwāra, MP 1
Pittsburgh, PA 2
Manchester, England 5
Panama City Beach, FL 2
Kalgoorlie, WA 1
Newark, NJ 4
Greenfield, OH 1
Marseille, Provence-Alpes-Côte d'Azur 2
Saint-Rémy-de-Provence, Provence-Alpes-Côte d'Azur 1
Gaillac, Occitanie 1
Bagneux, Île-de-France 1
Rahway, NJ 1
Saint-Ouen-l’Aumône, Île-de-France 1
Le Vaudoué, Île-de-France 1
Moreuil, Hauts-de-France 1
Dole, Bourgogne-Franche-Comté 1
Villepreux, Île-de-France 1
Reims, ACAL 1
Fenton, MI 1
Atlanta, GA 7
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • DanJDavi
    Dan (@DanJDavi) reported

    @MimiSchmoo @AllisonRFloyd MacKenzie Scott. And somehow all of the Bezos glazers neglect to give her credit for how much she contributed to Amazon in the beginning. I have issues with that amount of wealth in anyone's hands, but at least she's being philanthropic now instead of the "when I die" bullshit.

  • Deepfryguy76
    Tristan (@Deepfryguy76) reported

    @iruletheworldmo Seeing it curing some cancer might induce some impressions. But so far it just seems to issue stale as responses in everything beyond searching for Amazon product links . Skeptical

  • daniel_adinnu
    Dinnu daniel (@daniel_adinnu) reported

    Meta is spending $145 billion on AI infrastructure this year. It still ran out of memory. So it built a chip to make old memory work like new. The Vistara chip is not a recycling initiative. It is a response to a supply crisis. DDR5 memory, the current standard for high-performance AI servers, has been in shortage since the AI buildout accelerated in 2023. Every major hyperscaler, Meta, Google, Microsoft, and Amazon, is ordering more than the memory supply chain can produce. Lead times for high-bandwidth memory used in AI accelerators have stretched beyond a year in some cases. The companies building the most aggressive AI infrastructure in history are all fighting over the same limited pool of silicon. Meta’s solution is to make two generations of memory work inside the same server simultaneously. The Vistara chip sits between the server’s processor and the memory modules, translating signals between DDR4 and DDR5 so both can operate in the same system. The DDR4 modules, which Meta has in significant quantities from its previous generation data centres, handle cold data, information that is accessed infrequently. The DDR5 modules handle hot data, the high-frequency transactions that AI inference and training demand. The processor sees a unified memory pool. The underlying hardware is running two different standards at two different speeds. The mechanism that makes this possible is a translation layer built into silicon. DDR4 and DDR5 are not compatible at the electrical or signalling level. The voltage requirements differ, the timing protocols differ, and the command sets differ. Building a chip that bridges those differences in real time, without introducing latency that would compromise the performance of the DDR5 side, is a genuinely difficult engineering problem. Meta solved it and is now deploying it at data centre scale. The cost arithmetic is what makes the effort worth it. A single DDR5 server rack requires a significant number of high-capacity memory modules. Each module costs substantially more than its DDR4 equivalent. Meta is sitting on warehouses of DDR4 from servers it has already retired or is in the process of retiring. Vistara converts that stranded inventory into usable capacity without buying new DDR5 modules to replace it. The electronic waste reduction is real but secondary. The primary driver is that memory is the bottleneck and Meta needed more of it faster than the supply chain could deliver. The chip is the answer to a procurement problem dressed in the language of sustainability. When a company with $81 billion in cash invents custom silicon to stretch its memory supply, the shortage it is solving is not a minor inconvenience.

  • Ringroyalty2099
    Ringroyalty (@Ringroyalty2099) reported

    @KLaz_1212 @RinoTheBouncer Yeah, but you do have to wonder how often sales will happen in the future on digital releases. Because right now, digital releases are still competing with physical releases. So while physical game could still go on sale, digital games will try to match that. But, if you remove the physical component will the digital games still entice people with sales. So.. I don't mind things like game pass or PSN where you pay a monthly fee, but you get access to free games as long as you keep paying the fee. I don't actually don't mind that concept for me. In my own personal life, if there's a game I really like. And I really want, I would buy it physically just so I know I have it. But again, do you really have it? Because how often do you buy a physical disk? And there's no game on it or you buy it. And there's a game, but it's broken beyond belief. And you need to have a five hour download in order to make it whole again. So at that point, you're already digital. It's a slippery slope. What the game developers and the industry needs to do isn't sure people that when you buy a game digitally on your console, you will forever have access to that game unless they can completely ensure that this is never going to work. Because they've been doing it with movies forever. If you buy Amazon Prime movies, but you cancel your Amazon Prime. You don't really have access to those movies anymore. As far as I'm aware I've never canceled it. So I don't know, but that's what they have to figure out, or at least give you the ability to transfer your collection onto something. But again, that's opening doors for scalpers and stuff like that..

  • BrendaSmoke17
    Smoke17 (@BrendaSmoke17) reported

    @WikiLeaksQ I bought them through Amazon and they took a lot of the. Down stating “202” whatever that means.

  • olimabane
    Oli Mabane | Ecom Growth (@olimabane) reported

    This ad spent £29K in 30 days. It generated 1,800 purchases at a 6.54 ROAS. Want to know what we *didn't* do? We didn't jump straight into writing hooks or briefing creators. Before we made a single creative, we spent two weeks living in the customer's world. Reddit threads. Amazon reviews. TikTok comments. Forums. Anywhere real people were talking honestly about the problem. We collected more than 1,000 customer conversations and grouped them by desire. Not what the brand thought customers wanted. What customers actually wanted. Their frustrations. The products they'd already wasted money on. The words they used when they weren't trying to impress anyone. That research became the brief. The brief became the creative. The creative worked because it didn't sound like marketing. It sounded like the customer. Most brands spend weeks making ads. We spend weeks understanding the people the ads are for. Which approach do you think scales better?

  • rohitsriv
    Rohit (@rohitsriv) reported

    Payments repeatedly DECLINED. They claim OTP sent to email — never reaches (not inbox, not spam). Customer support? Completely unreachable. "Mr. India" ghosting customers left & right. Fix your broken payments & OTP system! This is unacceptable. @amazon

  • PanthoriusPrime
    Panthorius (@PanthoriusPrime) reported

    @The_CrapGamer @HlNOMARUSUMO Scalpers will make sure they sell well. Sure they won’t connect online unless you’re a deep pocket person and buy off them but anything is possible. I’m just glad I won’t have to suffer like I did when I tried getting the PS5 pro and it nearly sold out for months on end. I can actually get my PS6 in peace. As for the price, I’ll just sell my PS5 Pro to either eBay or Amazon or Gamestop depending on who gives me the most profit so there goes the $1000 price tag down a couple of hundred dollars. I did that when I went from PS five to PS5 pro and from PS4 to PS4 pro back in the day. Dump off my old console and get a nice fresh new one with fresh heat sync paste. Easy peazy.

  • Nancy8311765631
    EagleNoTrace (@Nancy8311765631) reported

    @atutruckers Everything @amazon could be taken down by @ICEgov I wish I never had to see that f#cking Amazon penis again.

  • wordsnfrases
    LivingTheDream (@wordsnfrases) reported

    @SBarrettBar @LucyTCWife I got it from Amazon no problem pre-ordered in my Kindle July 1st. Read it, brought tears to my eyes but everything in it confirms what I was told by a council official 50 years ago. “You will never beat the system.”

  • Cipherprofile
    Cipher (@Cipherprofile) reported

    woke up to a email from work about phones not working at our offsite location, (literally nothing i could do) did a 3hr amazon flex route ate a taco bell mexican pizza nap wake up at 9pm honestly a meh july 4th

  • TeksCreate
    Teksart (@TeksCreate) reported

    Anthropic's Claude Fable 5 is back online as of July 1 — 19 days after the US government imposed the first-ever export controls directly on an AI model. Here's what happened and why it matters more than the headlines suggest. The chain of events: - Amazon researchers found a way to prompt Fable 5 into identifying software vulnerabilities - Andy Jassy personally flagged it to Treasury - Commerce Secretary Lutnick signed an export control order — blocking foreign nationals from accessing the model - Anthropic couldn't verify user nationality in real time, so they killed access globally for 19 days The twist nobody's talking about: Anthropic tested the same technique on GPT-5.5, Kimi K2.7, Claude Opus 4.8, and a dozen other models. Every single one produced the same output. The "jailbreak" wasn't unique to Fable 5. Katie Moussouris (Luta Security) reviewed the actual research and called the flagged behavior "the most valuable thing an AI model can do for defensive security" — not a guardrail bypass at all. The new classifier blocks the specific technique in 99%+ of cases. But the real story isn't the fix — it's the precedent. Perplexity co-founder Andy Konwinski published an essay titled "Concentration of power in AI is a risk, not a solution" using this exact episode as exhibit A. His argument: when a handful of private labs decide what research is permissible, they're acting as unaccountable regulators. Yann LeCun replied directly calling it "medieval obscurantism akin to the Ottoman empire banning the printing press for 200 years." The uncomfortable truth: we now have a system where a single company's internal safety classifier can trigger a federal export control that shuts down a frontier model for 19 days. No legislation. No judicial review. No appeals process for the researchers who lost access. This isn't a Fable 5 story. It's a story about who controls the infrastructure that the next decade of software will be built on.

  • bethmeredithva
    Beth (@bethmeredithva) reported

    @Terry22099742 @Coste1Costello @atrupar Flat tax don’t quite understand that. Amazon paid 9.1 billion in taxes for 2024 but bc of the OBBB paid 1.8 billion in 2025 despite a 31 percent increase in profits from 24-25. Despite firing 30k full time employees in 2025 they got so many tax breaks from the govt they paid around a 2 percent effective tax rate. That’s significantly lower than teachers and firefighters paid. 500k bankruptcies in America last year were due to medical bills. The average cost of medical insurance for a family of 4 in America is 27k per year without subsidies. And that’s before deductibles and things not covered like eye care and dental. This shouldn’t be acceptable to anyone I’m not sure why we can’t agree it’s not “communism” to want to fix some of these things…

  • sanmehta67
    san mehta (@sanmehta67) reported

    Dear Amazon India My order #404-6419195-4657952 was scheduled for return pickup on the 19th, but it has still no return. I have also not received an advance refund. This delay is very disappointing. Please resolve this issue ASAP #Amazon #CustomerService @AmazonHelp

  • AanelVictoria
    Aanel Victoria (@AanelVictoria) reported

    @AmazonHelp I'm not going to do that. I've already very clearly explained the problems in my 2 posts, and Amazon doesn't care. If Amazon cared, it would enable blocking/removing items & authors from recommendations. You can either ensure Amazon does that, or send me another bot reply.

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