Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Greenville, OH | 47 |
Kansas City, MO | 38 |
Dallas, TX | 18 |
Seattle, WA | 17 |
New York City, NY | 16 |
Chicago, IL | 15 |
Atlanta, GA | 13 |
Los Angeles, CA | 13 |
Ashburn, VA | 13 |
Paris, Île-de-France | 11 |
Edison, NJ | 11 |
San Francisco, CA | 11 |
Phoenix, AZ | 10 |
San Jose, CA | 9 |
Houston, TX | 9 |
Boston, MA | 8 |
Las Vegas, NV | 8 |
Charlotte, NC | 7 |
Denver, CO | 7 |
Detroit, MI | 7 |
Miami, FL | 6 |
Indianapolis, IN | 5 |
Columbus, OH | 5 |
Portland, OR | 5 |
London, England | 5 |
Salt Lake City, UT | 5 |
St. Louis, MO | 4 |
Louisville, KY | 4 |
San Antonio, TX | 4 |
Bengaluru, KA | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Vinayak Kashyape (@Vkashyape) reported
@AmazonHelp Ma'am, i have checked my emails and there is nothing of that sort. Request to kindly arrange a call with someone senior in the team or the escalations team to fix this.
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Ryan Herrick (@ryanherrick1000) reported
@AmazonHelp It’s coming tomorrow so i need to change it asap but it’s no not working?
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CHINA EL ZODIVULKAN (@Vector64China) reported
@equalitynow Cause (32) Effect (27) Compare (40) Contrast (42) Description (49) Problem (38) Solution (45) Order(19) Sequence (33) Structure (52) God doesn't teach demerits. Tellispectragence @amazon Principalities (86) Phenomena
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ROHIT SRIVASTAVA (@rohit9871) reported
@AmazonHelp @amazonIN You people don't take any pains to understand customer problem. Using that link and filling all details for 'call me' option, call is not received and message displayed is 'We are experiencing some difficulties and our callback service is currently unavailable'. Clear??
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Lee Maria (@shoot_dont_talk) reported
@coleus_sp @wall_eye_knee_ @zlj517 Who's burning forests down? USA? China? Brazilians in the Amazon basin? IDK, who?
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Eloïse-saur-u powered by AZ and Pfizer!🦕🦖🦎🦈🐘 (@WorldWearyWoman) reported
@RileyFaelan Sorry yes I know that… was kind of wondering if Amazon were taking the **** or making an error.
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💜 Regina ~ Misstrusts ⁷ 💜 (@Misstrusts) reported
I really have a problem and I'm addicted to Amazon...
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CHINA EL ZODIVULKAN (@Vector64China) reported
@rebeccarnelson Cause (32)Effect (27) Compare (40) Contrast (42) Description (49) Problem (38) Soution (45) Order (19) Sequence (33) Structure (52) God doesn't teach demerits. Path 37 p 138 Tellispectragence @amazon Phenomena
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CHINA EL ZODIVULKAN (@Vector64China) reported
@SandraPhlippen Cause (33) Effect (27) Compare (40) Contrast (42) Description (49) Problem (38) Solution (45) Order (19) Sequence (33) Structure (52) God doesn't teach demerits. Path 37 p 138 Tellispectragence @amazon Divine Results (80) Phenomena
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\\⬅️GeneralStrikeSaysWhat?\\⬅️ (@wittsdaddy) reported
@doctorow I started my driving career with UPS around the same time that Amazon created prime. My problem has never been that it was so convenient. It's that it had so much hidden human cost to provide that convenience. And it created markets that just did the same thing in competition.
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Varun Sridharan - 🇮🇳 🇷🇺 (@varunsridharan2) reported
@AmazonHelp There was no resolution was provided other than refunding my payment. I have no f*** idea on why the hell you give delivery guarantee and don't deliver it. And now because of your missed delivery I need a proper compensation as the issue is on @amazonIN
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Nishant goel (@goelnishant94) reported
@AmazonHelp the asins B08BG5JSZR, and B0895QBNHS has changed the browse node automatically from Amazon and till now they are only prolonging the case. My browse is Electronics›Cameras & Photography›Flashes›Macro & Ringlight Flashes. But due to Amazon technical issues, has been changed to
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. (@depakprajapati) reported
@AmazonHelp Issue was different service provider
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zuul (@zuulis) reported
Amazon and Facebook are both multi-billion dollar corporations yet it takes more than a week to fix the @goodreads-facebook-login issue.
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Nishant goel (@goelnishant94) reported
@JeffBezos @AmitAgarwal Getting a continuous very bad experience with the Amazon support team with no knowledge just keeps replying to anything in the case. Especially for the internal team, who call themselves experts and can't resolve a small issue. 7 days ago, On two asins