Amazon Outage Map
The map below depicts the most recent cities worldwide where Amazon users have reported problems and outages. If you are having an issue with Amazon, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Amazon users affected:

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Greenville, OH | 36 |
London, England | 24 |
Dallas, TX | 15 |
Miami, FL | 12 |
Phoenix, AZ | 10 |
Atlanta, GA | 9 |
New York City, NY | 9 |
Chicago, IL | 8 |
Ashburn, VA | 8 |
Beaver Dam, WI | 8 |
Seattle, WA | 8 |
Edison, NJ | 7 |
Houston, TX | 6 |
Manchester, England | 6 |
Denver, CO | 5 |
San Jose, CA | 4 |
Los Angeles, CA | 4 |
Bogotá, Distrito Capital de Bogotá | 4 |
Charlotte, NC | 4 |
Paris, Île-de-France | 4 |
Cary, NC | 4 |
Montclair, NJ | 4 |
Dublin, Leinster | 3 |
Madrid, Comunidad de Madrid | 3 |
Frankfurt am Main, Hessen | 3 |
Třebechovice pod Orebem, Královéhradecký kraj | 3 |
Solihull, England | 3 |
Columbus, OH | 3 |
Milwaukee, WI | 3 |
Washington, D.C., DC | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky Bishop (@RiCKBiSH) reported
@AmazonHelp This is what I did before and they were no help. Why can't you just tell me the issue?
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shravan kumar (@sshravan_sam) reported
@AmazonHelp How but? toll free number is also not working.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported
Server: Boingo Wireless ISP: Amazon PING: 4.707ms Download: 688.12Mbps Upload: 611.12Mbps
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dacell427 (@DACELL427) reported
@TheAsaasain I will work hard that has never been a problem one problem I have is unless it's online work the nearest Amazon facility is over 200 miles from my home thank you I do appreciate it
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S B Gupta (@bhushandrgupta) reported
@amazon @AmazonHelp @amazonIN pls resolve my issue. Ordered same product thrice and all the times different product delivered. My money was refunded but what about product ? Shall i get it from somewhere else. Pls see to it.
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Krys Stephenson (@dragong1rl) reported
@AmazonHelp As for my Gift cards, I will spend them with marketplace sellers and NOT Amazon and then I'm out of the door. I've never been treated so badly by any company over what should have been a simple issue. I've just had enough.
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Enasdöttir (@Blackteadrinker) reported
@davidashleywall @manorsteps Amazon had better step up on paying tax then. Otherwise nobody will have money to buy their mass produced stuff made elsewhere because the only jobs are Amazon warehouse operatives and Amazon delivery drivers. Can't afford teachers and nurses from the slimmed down public purse.
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Prady (@Dhinchak_Prady) reported
@EAirtec @hardikpandya7 eAirtec TV -- Never ever buy this bad quality product. My Amazon order no is Order# 407-8794091-6649119 dated 27 Sep 2020. You won't believe since then to this day, my TV sound system is not working properly. Its sound automatically goes off for seconds to minutes to hours.
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lhariram (@lhariram) reported
@flipkartsupport Need the product immediately, already 10 days completed, why Flipkart requires two more weeks, don't test the patience. Expect immediate action that's why posted the issue in Twitter, don't tell the deliver date as 18th Dec. Learn the quick transportation from Amazon.
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shravan kumar (@sshravan_sam) reported
@AmazonHelp underneath its asking for type of problem and then rooting it to the log in page itself! How i'm suppose to do that otherwise?
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FORREST GUMP (@SurajRajbongshi) reported
@AmazonHelp I have been telling you that the courier guys in my area is the culprit, they are the loose end. I kept on telling you to fix it all i get is the false assurance .. Team Amazon you suck
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Chander Singh (@Chandersanju) reported
@amaronofficial customer care response is very poor. No body is attending call nor entertaining customers. My two-wheeler battery is not working and under warranty period, but the dealer details I was provided. Never go for any Amazon stuff.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported
Server: Boingo Wireless ISP: Amazon PING: 14.57ms Download: 644.14Mbps Upload: 684.53Mbps
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Phil Booth (@EinsteinsAttic) reported
@AndrewOrlowski I can (and do) blame @amazon for using misleading arguments. That a product doesn't contain #FacialRecognition by default but makes it available as an option doesn't make the platform any less #surveillant. And the issue here is not so much 'decentralisation' as the actual...
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teacher NYC (@teachervoiceNYC) reported
@AmazonHelp I did let you know, you ignored me and said everyone's having issues so sorry who cares. It seems the more money you make the more you are customer service that made you that money suffers