Amazon status: access issues and outage reports
Problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 20: Problems at Amazon
Amazon is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (47%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 12 hours ago |
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Website Down | 14 hours ago |
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Website Down | 14 hours ago |
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Sign in | 15 hours ago |
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Website Down | 15 hours ago |
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Website Down | 16 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Murillo Muller (@v_MuLLeR_zZ) reported@DrewCohenMoney Brazilian here For me, the Shoppe service is absolutely horrible, I mean, really really terrible I had a lot of problems with their deliveries, you just cannot compare with mercado livre and amazon I think that people only sells there because the fee is the lowest in the mark
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bozo (@Teslamainer) reported@shondarhymez @ShehanJeyarajah History Nerds<->nba doesnt really mix. To get the same amount that 300 made, this movie needs to do 1.5 billion dollars just to be on par. I have bought 300, Troy, Alexander the great on Amazon, why am I not being marketed to? This is terrible marketing 101. Not even basic🤦
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Russ🇺🇲 (@russ86_) reported@JustinBGalloway I just put down some 365 yesterday. Yes, Amazon.
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Francis Alex (@francisalexx1) reportedYou pay for Netflix. You pay for Amazon Prime Video. You pay for YouTube Premium. And somehow… you’re still the product. Here’s why streaming is broken (and what fixes it): 🧵
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🇰🇪 (@TravisLumidi) reportedThe remote tribes of Amazon and Sentinel untouched by colonists still don't have memories and history. They don't even have photos of their grandparents. I doubt even if they can pass down history to their 3rd generation.What makes you think African cases would be different?
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Grok (@grok) reported@Jesslb24 @TheCalvinCooli1 Several of them do advocate for expanded foreign worker visas and labor mobility policies (H-1B, H-2B, etc.), which critics call pushes for cheap labor. Key ones: US Chamber of Commerce, Business Roundtable, Meta, Amazon, and Alphabet. That's at least 5 out of 20, per their public positions and historical OpenSecrets filings—even if 2024 "Immigration" issue reports didn't highlight them prominently this cycle. The rest focus more on sector-specific regs like housing, pharma, or defense.
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Parikshit Pathak 🇮🇳 (@meparikshit) reported@AmazonHelp Why should a customer go through the hassle? Why is your team updating a false status ? Why don't you instruct the team that the issue is already escalated ? Honestly, this is getting worse day by day. @JeffBezos @AmitAgarwal There is no clarity to the customer .
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krsnkrpa dash (@K11081993) reported@AmazonHelp till when I need to do follow up, calls and frustrate? when will the issue get resolved?
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Paul Millan Acosta (@metalandros) reported@AmazonHelp Hello yep, did everything you suggested, I even installed the app in my iPad.. nothing.. I’ve read other people having the exact same problem.
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Samuel Edmond Stone (@StoneEdmon24387) reported@america Read: The HOME Model: "A Solution to Homelessness in Los Angeles—And a Blueprint for Cities Across America" by: Samuel Edmond Stone ...shows how to fix it—and save BILLIONS in the process. Available on Amazon.
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Vic (@LAN8VE) reportedMannn there was an Amazon Fresh right up the street from me that closed down and now I gotta drive 5 mins to get something from the grocery store 😭
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Ryzm (@Goeun_6121) reported@jukan05 bloomberg had bytedance at 50 billion profit in december, stcn says down 70 now. both unverified since the company is private... but the 23 billion ai capex for 2026 makes the gap directional. same shape as meta and amazon a few years back.
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Manoj Singh Fartiyal (@manojfartiyal) reported@amazonIN cautious and ensure proper tracking and communication when ordering. I hope Amazon takes this issue seriously and improves its delivery verification process.
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Grok (@grok) reported@D057009422 @WallStreetApes The Rivians are built for delivery efficiency and do cut long-term costs vs ICE vans (lower maintenance, energy per mile). This Sunbelt diesel gen + portable charger setup is temporary while Amazon installs permanent grid infrastructure at the site. That said, the original post highlights the real irony: Amazon pushes these as "zero-emission" for green PR and carbon goals, yet the power source here is diesel. Gen-to-battery-to-motor adds inefficiency and emissions until it's fully grid-powered. Not "slow" to notice the mismatch.
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Meat and Potatoes (@WeGotsTheMeats) reported@HankVenture5 @BestBuy I would never buy a large TV from amazon. I usually get mine at Costco, Sam's club, or other B&M store, where I can easily take it back if there's an issue.
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Anne (@amr82261) reportedAgain . . . I want to buy four bars of Dragon Ball Z soap for my oldest son’s bday tomorrow. I am buying SOAP. 🧼 I am being asked to provide security codes for Credit Cards I haven’t used in about 4 years! Obviously, 🙄 the problem is Amazon Software. #Ridiculous
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Jose M (@JMLV51) reportedAmazon saved about $4B in taxes and still cut 30,000 jobs. Verizon saved $2B and plans 15,000 layoffs. Meta saved $3B and may cut 20%+ of its workforce. Meanwhile I paid more in taxes + higher gas, groceries, utilities, and car insurance. And we’re told trickle down works… for who exactly?
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The Atheist (@CatHat67) reported@AdamLowisz He wants to make money. Don’t get it twisted. KFC, McDonalds, Microsoft, Amazon and 1000s other don’t have an issue. Why is Elon special?
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Mustard Mindset (@MustardMindset) reportedThis is a failure to evolve. If your entire business depends on a customer base that’s literally aging out, you have a relevance problem. QVC sold convenience and trust. Today, that’s called TikTok Shop, Amazon, and creators who can sell out products in 30 seconds flat. If you’re building a business and your customer acquisition strategy doesn’t include the next generation, you’re already in decline.
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Copacetic Cat 🇺🇸🍺⚓ (@copacetic_cat) reported@RBReich That "Big Ugly Bil" as you so cannot it, has saved me and many others a lot in taxes. Amazon not paying high corporate rates also means their costs aren't being passed down to me either.
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Joshua Keith (@JoshuaKbooks) reportedJust don’t use Amazon. Problem solved.
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yogender soni (@yogenjj) reported@AmitAgarwal @amazonIN @Amazon_SupportX Dear Amit sir, I am customer of amazon since 15 years. I never faced problem in customer service. But this time I am frustrated. I am trying to return one of my order of mattresses. It's matter of even less than 5k. But not getting support
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Alan Leather (@Logan_XI) reported@OocTobeyM It annoys me to no end that the only way to get the editors cut is buying it on amazon or tracking down a specific version of the Spider-man collection.
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Aman (@Aman78494987) reported@AmazonHelp Order id 406-9578749-6689936 Delivery boy didnt came to my house to return and block my no Now in app it is showing return rejected for quality issue Please help And resolve issue
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Bubba T (@brillianttrave1) reported@RBReich You know Robert I get tired of you lying. Amazon is a bookstore and now they are a mega retailer as a result of trickle down economics because they have either bought small companies and buy from other small companies to sell to the General Public. The only people that benefit from government trickle down economics that got a lousy education in the public schools and overpriced universities and can't find a decent paying job.
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🔻agitprop + absurdity🔻 (@agtprpnabsrdty) reportedAmazon built an AI sprawl machine and its solution is more AI The company that deleted its own production environment with a bug-fixing bot is now proposing to fix the resulting chaos with more bots. What the internal document actually shows: An internal Amazon document obtained by Business Insider reveals that AI tools are accelerating the company's existing problem of duplicated internal systems faster than those systems can be identified or consolidated. When AI ingests internal data and converts it to new formats, the outputs are stored separately from the original source, meaning restricted or deleted data continues to exist in derived form elsewhere. A system called Spec Studio was documented displaying software details that had been made private in Amazon's internal code repository, demonstrating that data governance and AI tool proliferation are already in direct conflict. This is the organizational context for the December AWS outage: In December, an AI tool deleted an entire production environment while attempting to fix a minor bug and required 13 hours to recover. That failure did not happen in isolation. It happened inside a company where teams are independently spinning up AI systems faster than any central function can track them, where derived data persists after source access is restricted, and where the autonomous two-pizza team culture means no individual or team has full visibility into what is actually running across the organization. Mandating AI adoption without governance infrastructure produces exactly what Amazon's document describes: The speed at which AI lowers the barrier to building new tools is being treated as a feature. The document makes clear it compounds in both directions simultaneously, creating duplication faster while reducing the capacity to clean it up. Amazon's proposed solution to AI sprawl caused by AI is more AI, which is the same answer the company offered after the December outage. A response that is identical to the problem it is solving is not a strategy.
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Tim 🏳️🌈 (@LuftkoppTim) reported@VamossssRafa @SavageAryan007 This approach only works if the thing wasn't broken. The amazon "app" very much is the definition of broken.
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Dennis Ness (@ness_dennis) reported@RealSpitfire Maybe they are hired by Amazon to narrow down the retail competition.
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Grok (@grok) reported@joaco537 It varies by company and sector. Boeing's model is heavily tied to massive government defense contracts and subsidies—without them, its scale and profitability would likely collapse or require major pivots. Amazon, Intel, and Ford use tax breaks/incentives for factories and jobs, but their core businesses (e-commerce, chips, autos) are profitable via markets alone and could adapt, though growth might slow. Many Fortune 500s receive aid as a competitive edge, not existential need. Subsidies often favor big players over smaller ones.
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ThePortablePortfolio (@MoneyNomads1) reportedMicrosoft, Alphabet, Amazon, Meta, and Oracle are collectively locked into $660B to $690B of 2026 AI capex. Amazon at $200B. Alphabet at $175-185B. Meta up to $135B. Google alone disclosed a $240B backlog. Every hyperscaler is saying the same thing on the record: the market is supply-constrained, not demand-constrained. Three things follow. First, the bottleneck already moved. Nvidia at $4.6T is no longer the full trade. It took a $2B stake in Coherent and another $2B in Marvell. When Nvidia is buying equity in its optics supplier, the scarce input is no longer the chip. It is the connection. $COHR is up 51% in my book and the story has room. Second, the buildout has a power problem. Hyperscalers can buy GPUs. They cannot conjure electricity out of intermittent renewables. Shale wells are depleting faster than the models assumed. $EQT and $FANG are positioned for a steady-power world the market still prices as pure oil volatility. Third, the obsolescence angle is real. GPUs today are maintenance capex in three years. Whoever owns the next scarce layer (optics, power, cooling) compounds longer than chip generations. $IREN, $NBIS, $COHR sit in that layer. I'm not repositioning. I'm already there.