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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (40%)
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Errors (34%)
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Sign in (26%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Website Down | ||
| Errors | ||
| Sign in | ||
| Errors | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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αmαи∂α ṧтᎥƚтʐ
(@AJS71) reported
@Dorina335 @StarTrek The problem is that this will backfire massively. I’m not paying for yet another subscription only channel. I haven’t seen Picard because I don’t have Amazon Prime - and I’ve just found S1 for free on YouTube. Took 20 seconds. Discovery will be next.
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Mark - my word
(@mgcoolit) reported
Talk @talkRADIO @Iromg Amazon not taking Visa credit cards is going to be big story and Visa will back down
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Helen Gavaghan
(@HelenGavaghan) reported
@amazon What is the problem with visa credit cards?
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Amazon Help
(@AmazonHelp) reported
@_AshWilliams83 Hey there, I'm sorry to hear about these issues. Just to confirm, could you let us know a little more on this? Are you currently an Amazon Seller? -Chloe
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Tim Hall ∞🐵+∞⌨️
(@oraclebase) reported
@tjensen5 And this is one of the issues. How much is your time worth? Finding a product at the right price, that is actually available can be a pain. Buying it off Amazon is easy. This is the same reason people stopped shopping at individual stores and shop at supermarkets.
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Helen Gavaghan
(@HelenGavaghan) reported
@AmazonHelp Thanks for the response. I will read to find out why there is a problem connected with visa credit cards issued in the UK.
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christopher clark
(@chris_cyber) reported
@sbwhatley1980 My bank only issues visa for credit cards, I tend not to use my debit card online as if anything goes wrong your not covered with debit. Maybe it's a blessing as amazon is getting really really expensive these days. Seen something that normally is £20 but they have it for £60!
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Mr Surname
(@mister_surname) reported
@MartinSLewis No problem, I'll swap credit card, Amazon is far more important to me than Visa
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Philip Furlong
(@PhilipFurlong2) reported
@CityAM Well @mastercard issue the @amazon credit card so no great surprise. Feel for those who will lose jobs and livelihoods as shoppers realise if the company will not let staff have a pee then we shouldn't fund their abuse
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Craig Dolan
(@Rellix) reported
@ed_chivers It feels like amazon is shaking visa down for a better deal here, which amazingly makes visa look like the victim...
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Mr Surname
(@mister_surname) reported
@AmazonHelp @pwhitfield I'll switch credit card then, no problem. Thanks Amazon for keeping prices low and outstanding customer service 👍
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Prabal Goel
(@Prabal98) reported
@AmazonHelp My order was returnable when I ordered, now when I have raised an issue, it has been updated to non- returnable. I took this screen too, because it was returnable. So I would request you to please accept my return request. Thanks and regards.
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merv
(@clivemm1947) reported
@SkyNews Well I don’t buy anything from Amazon then not a problem
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Kunal Chandra Murmu
(@vamp93ire) reported
from
Pānchuria, West Bengal
@AmazonHelp As all your team is doing is scheduling a pickup date and the pickup guy is not showing up at all. This way, my defective phone will not be picked up. This will lead to no Delivery, which will lead to no Refund in my account. Does customer problem mean nothing to your company?
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Dave Dunning
(@Bumpkincountry1) reported
@brianwinteruk @MartinSLewis @Tesco I use my Tesco credit card all the time with amazon never had a problem
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*Walter Bloomberg
(@DeItaone) reported
Visa Shares Down 1.3% Premarket After Amazon To Stop Accepting Visa's Uk-issued Credit Cards Over High Fees $V
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$AMZN Stock Tweets
(@FinTwitAMZN) reported
via DeItaone: Visa Shares Down 1.3% Premarket After Amazon To Stop Accepting Visa's Uk-issued Credit Cards Over High Fees $V $amzn
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Ahappyplace
(@AHappy_Place) reported
@GBNEWS Our church uses a visa credit card for ordering supplies through @amazon, e.g coffee cups, tea bags etc. Our bank is unlikely to issue a non-visa credit card so we’ll just start ordering through @eBay. I’m sure there will be loads of small businesses & charities like us.
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Björn Godenrath
(@BGodenrath) reported
@crimsum Amazon said. “These costs should be going down over time with technological advancements, but instead they continue to stay high or even rise.” Well, Amazon is exploring Blockchain & crypto and fee madness only accelerates new tech adoption
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Kunal Chandra Murmu
(@vamp93ire) reported
@AmazonHelp Hi Althaf, Even after all the promises made by you and your team of the pickup on 14th November. It got rescheduled on 17th November. And as always, again the delivery/ pickup man cancelled the pickup even without visiting my home. Tell me, is my issue a joke to your team.
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sanal
(@sanal80684197) reported
@flipkartsupport don't u guys have a working customer care number. Defected item returned. No update even after one week.. customer care number not working. Customer care number not working.. I should learn professionalism from Amazon
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Sergio Pflanzer
(@spflanzer) reported
@Laura32106796 @no_dexter_here @GHGGuru The problem is cultural. Bad People has every place. If not for beef or soy, the bad people will use the land for wood, mineration (iron/gold) or even other food for human consumption. Vegan diet will not save Amazon. Policies will. Check Indonésia, deforestation is for human.
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Rob Builder
(@LaunchFast) reported
@MartinSLewis **** Amazon. Seriously the company needs to be broken up, it is exerting too much control over markets.
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Paul Atreideez Nuts
(@PunishedLorelai) reported
@ERockTheWrld I hear Jodie's series is terrible, and there's an episode about how you shouldn't protest Amazon. Can't wait to get to that one.
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JoshK
(@SquadSource) reported
@AmazonHelp It's very difficult to remain patient when the advice that I'm given for an issue that's been 'escalated' is 'click appeal'
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Clever Products UK
(@cleverproducts) reported
Zero issues with @amazon orders over the last 30 days yet 76 listings deactivated because we have been sending everything without a tracking number. Individual tools are £3.99 inc. shipping yet we’re expected to use a tracked service? (£2.69 for first large signed for)
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Ali
(@AliasgarKapadi5) reported
@AmazonHelp @amazonIN I have been waiting for along time your social media team is just doing time pass everyday i receive email your issue is under process our team is working will revert you once we get update from concern team.... Are you guys trying to Manu****late customer ?
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Karen Cooper 💙
(@SilvertreeKaren) reported
@Barclaycard @MyPersona123 This is not a personal complaint it is a major problem for Barclaycard - if Amazon are doing this other shops may also stop accepting VISA & your customers will be forced to switch credit card companies that use MasterCard
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Keith Anthony Baird
(@kabauthor) reported
@serialsemantic Sounds like Zon trying to muscle Visa. Perhaps it will go to the wire and Visa will back down, lower their charges, in order not to lose the vast amount of revenue from the billions of Amazon transactions per annum.
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mattstone
(@mattsslug) reported
@LBC Good on @AmazonUK , @VisaUK increasing fees now the cap has gone. This will drive down the money that visa receive and hopefully market will speak and visa will be forced to lower fees. If others follow on this then visa will have serious issues. Amazon is a big loss for visa.