Is Amazon down?

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 Problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

October 17: Problems at Amazon

Amazon is having issues since 08:30 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • ▪ Website Down (60.00%)
  • ▪ Sign in (20.00%)
  • ▪ Errors (20.00%)

Amazon Live Outage Map

The most recent outage reports and issues originated from:

▪ Bengaluru, Karnataka  ▪ London, England  ▪ Portland, Oregon  ▪ Recife, Pernambuco  ▪ Mumbai, Maharashtra  ▪ Philadelphia, Pennsylvania  ▪ Vancourt, Texas  ▪ Lake George, Colorado  ▪ Houston, Texas  ▪ Birmingham, Alabama  ▪ Boerne, Texas

Amazon Live Outage Map
  • Bengaluru, Karnataka
  • London, England
  • Portland, Oregon
  • Recife, Pernambuco
  • Mumbai, Maharashtra
  • Philadelphia, Pennsylvania
  • Vancourt, Texas
  • Lake George, Colorado
  • Houston, Texas
  • Birmingham, Alabama
  • Boerne, Texas
  •   Full Outage Map

Amazon Comments

Tips? Frustrations? Share them with other site visitors:

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • aj_mayers
    A.J. Mayers (@aj_mayers) reported

    @AmazonHelp I did. And all I got was a measly promo credit for a part of the service I never use. Super unhelpful. Very terrible service

  • jagdishmurthy1
    Jagdish Murthy (@jagdishmurthy1) reported from Bengaluru, Karnataka

    @AmazonHelp Nothing new in the email, how you're working hard to fix the prob etc. Just refund my money , thats all I want. Why doesn't someone call?

  • AndrewButtram
    Andrew 🅱️uttram (@AndrewButtram) reported

    @AmazonHelp had issues stopping my Alarm this morning and yesterday. Alexa wouldn't listen to me. Had to turn it off in the Alexa app.

  • AnnaRuth
    Anna Ruth Williams (@AnnaRuth) reported from Atlanta, Georgia

    I’m in awe when a consumer giant can have personalized customer service. Two @amazon issues this week & real humans saved the day each time.

  • isrogirdhari
    Girdhari Bansal (@isrogirdhari) reported

    @AmazonHelp Can you help me regarding this issue??

  • aashishbagri
    Ashish Bagri (@aashishbagri) reported

    @AmazonHelp The more you delay, the more difficult it will become for you to resolve my issue! #AmazonIndia

  • Chris_Cook0512
    Chris Cook (@Chris_Cook0512) reported

    @NorahODonnell US is sure not a lock, with all the problems this nation has right now, why wouldn't @amazon look for better balance

  • Asli_Profnl
    AsliO. (@Asli_Profnl) reported

    An amazon headquarters in nj is such a terrible idea that i don't even know where to start...

  • Sachin_vedic
    Sachin Aphale (@Sachin_vedic) reported

    @AmazonHelp What order details? I amnsending the messages so that this issue gets escalated to ur managent. Ur exec Avinash has hung up on me.

  • gorkinha
    gorka (@gorkinha) reported

    I love when @amazon sells a kindle with a bad design and when it brokes itself they tell you to buy a new one as is your problem

  • ravir85
    Ravindran R (@ravir85) reported

    @AmazonHelp I am unable to login. It shows my email Id is no longer registered. someone has changed my email Id as well in the amazon accoun

  • manchanda_varun
    Varun Manchanda (@manchanda_varun) reported

    @amazonIN Amazon terrible service....u can't keep up to ur words #ghatia_service....no response to my issue....can't satisfy customers

  • kdrkrepp
    Denise Rucker Krepp (@kdrkrepp) reported

    @Rickydemarchi @MayorBowser @DR_6B09 @tomsherwood @RealLeonHarris The Amazon plan takes away St. Coletta's parking lot therein creating parking problems on 19th, Bay, & Burke. I'm supporting these neighbors much like I supported folks on A Street when I requested additional traffic calming measures.

  • oskar4356
    oskar chechelski (@oskar4356) reported

    @AmazonHelp in your last test you said you are working on my problem. I just want to best sure if you still are

  • SeanTheTerrible
    Tuck Frump (@SeanTheTerrible) reported

    Michigan is a whore for corporations... I have no doubt they can offer Amazon a deal that's too good to turn down.

  • Weemzer332
    WEEMZER332 (@Weemzer332) reported

    @GovChristie @amazon Newark is a garbage pit, as is Camden. Get your head out of your a$$ Mr Mayor. Terrible place.for business.

  • brijrj
    Jadeja BrijrajSinh (@brijrj) reported

    @AmazonHelp Yes that is the real concern, in every rply I hve to explain whole issue again & again & again And you passing the time instead of solution.

  • IamAnkitRaut
    Ankit Raut (@IamAnkitRaut) reported

    @AmazonHelp @070_anand @AmazonHelp I think you should concentrate o solving the customer's issues not on which info is public or private. @070_anand

  • NVS31717
    Vishnu N (@NVS31717) reported

    @AmazonHelp No.the issue is I want clarity as to whether I can load 500 into @amazonpay and then go take my prime membership.will I then get 20% cashbk

  • Javadayaz
    javad (@Javadayaz) reported

    @AmazonHelp Yes, I have. I will be contacting my legal representative and CAB regarding these issues as I have severely lost confidence

  • UberGypsy
    Blame It On Me (@UberGypsy) reported

    @AmazonHelp Also ,due to repetitive issues and un satisfactory services,I am considering not to renew my prime membership and cancelling echo order

  • Shiteke
    Scott (@Shiteke) reported

    Shuffle on Amazon Music is terrible, got 50 songs in a playlist and it plays the same like 10 songs every time I listen to it.

  • UberGypsy
    Blame It On Me (@UberGypsy) reported

    @AmazonHelp Submitted my problem in verbal and written. why customer has to raise query with each and every order.please resolve and confirm immediately

  • ln2718
    ln2718 (@ln2718) reported

    @AmazonHelp Look at the form - tell me how I can use it to report the LookInside issue. I've asked you this twice. PLEASE SHOW [email protected]

  • bot_silo
    Silo Bot (@bot_silo) reported

    LW: Many Cities Will Do Anything to Get Amazon's Attention in Their Desperation to Fix Their Economy

  • AmazonHelp
    Amazon Help (@AmazonHelp) reported

    @ajaybngn Is any of your recent order issue pending. Do let us know. We would like to help. Bikram | Amazon Customer Service

  • swavvfx
    Swavv (@swavvfx) reported

    @FlyyDoesYT There’s a thing u can buy on amazon to fix this problem

  • LimeParadox
    limeparadox (@LimeParadox) reported

    and looking at the cds on amazon and wondering if i could justify buying songs from an anime that was otherwise completely fucking terrible

  • DMelloCND
    Clifford N DMello (@DMelloCND) reported

    @AmazonHelp Thanks it did, but problem stands. I want a 13inch bag as a replacement for the 13.3inch bag I have purchased. Can u help me now.

  • jay_valia
    જય વળીયા (@jay_valia) reported

    @amazonIN @AmazonHelp my recharge failed due to Ur technical issue...and evn the money is not refunded...

  • _paigedixon
    paige (@_paigedixon) reported

    @AmazonHelp I have received an email saying my account login email has been changed by request. I did NOT request this and now cannot login

  • gallaigirl
    Subrina H-T (@gallaigirl) reported

    @ArgosHelpers hi I bought 2 amazon fire tablets on 27/8/17 in the Ealing, London store. Charging port on 1 tablet not working. Can you advise please.

  • bartercards
    Barter (@bartercards) reported

    Hi @mannimoor . This is rather strange. Our cards work on Amazon. Can you please share details via DM so we can fix this ASAP?

  • Shipra_1109
    Shipra Khandelwal (@Shipra_1109) reported

    @AmazonHelp No calls despite dropping in several emails. Pls ask your escalations team to reach out to me so that I can expalin the issue.

  • graceisamermaid
    edgy spice (@graceisamermaid) reported

    Bless clem thought I was having travel issues but I really just needed inflatable lightsabers ordered on amazon prime

  • jecypatel
    Jesse Patel (@jecypatel) reported

    @siddasrinivas @ebayindia @tupa_kabak There r same sellers who sell on amazon , ebay and flipkart . It’s just courier delivery issue

  • MrPlatinum2011
    Jay Vickers (@MrPlatinum2011) reported

    @AmazonHelp I have a problem with a pre-order. Ive had to wait until release day today to be told it hasnt been dispatched.

  • jackster126JW
    Jack (@jackster126JW) reported

    @AmazonHelp your delivery drivers are absolutely terrible, chucking stuff over garden gates? Wow..... dm me for details if you care?

  • nitessh_Sharma
    nitesh sharma (@nitessh_Sharma) reported

    @amazonIN services is impressive. I ordered anycast device which was not working. Amazon chnge that device with in 2 days. Amazon is Amazing

  • sardanalokesh
    Lokesh Sardana (@sardanalokesh) reported

    @AmazonHelp Hi, I haven't got a solution to my problem. I am feeling cheated.

  • kill_the_pirate
    Sugeeth (@kill_the_pirate) reported

    @AmazonHelp Issue resolved. Thanks.

  • MsinghINDIA
    Mukesh Singh (@MsinghINDIA) reported

    @AmazonHelp @JeffBezos sir each time different ppl wrt mail, no 1 understand,no one ready to resolve the issue @amazonIN abt od.no 408-6373835-4135510

  • PirateAbbie
    Abbie Dickinson (@PirateAbbie) reported

    They've also already expressed their disdain for technology and the speaker would be an Amazon echo. Also a possible issue?

  • nick_i_williams
    Nick Williams (@nick_i_williams) reported from London, England

    @amolrajanBBC @edvaizey Movie selection terrible. Amazon prime has better films. And most netflix series crappy after the obvious big hitters. Content has a role

  • vsingh1101
    V Singh (@vsingh1101) reported

    @AmazonHelp @amazon @AmazonHelp @AmazonUK when do u plan to sort out the problem .or is stealing the only practice you are following @JeffBezos

  • manchanda_varun
    Varun Manchanda (@manchanda_varun) reported

    @AmazonHelp No response on my issue yet

  • meganrayner1
    Megs (@meganrayner1) reported

    @AmazonHelp Hey, I have arranged for a Hermes collection for my Amazon return but I have just noticed it says it must be left at a reception area. I'm living in student flat is there any way your driver can come up and collect, or call me when he's at the flat and I'll walk down?

  • StillWes81
    Late.As.Usual (@StillWes81) reported

    @amazon I can’t login to my #amazonaccount nor can I change the password

  • ravikiranvvss
    Ravi K V (@ravikiranvvss) reported

    @amazonIN I raised this issue earlier with #AmazonGreatIndianFestival they said will take action but ignored it; @JeffBezos pls look into this #Amazon

  • EarplugOlympics
    Terry the Deplorable (@EarplugOlympics) reported

    @amyschumer @jimmykimmel HELL NO. Go away & stay there. If I could block both of you, like the the White Christmas episode of Black Mirror, the z-eye technology, I would. You are both terrible individuals & should elope together, to Siberia or the Amazon forest or the Sahara desert. Go..be gone please.

  • StevenLampley
    Steven David Lampley (@StevenLampley) reported

    AMAZON is having issues with their website.

  • gischethans
    Chethan S (@gischethans) reported

    @AmazonHelp that's strange. Issue is I didn't receive cash back for order ending with 519 while another order ending with 116 that was placed after that

  • RobGossWriter
    Rob Goss (@RobGossWriter) reported

    I'm probably very slow on this, but does Amazon Japan not accept reviews written in English? #amazonjapan

  • jerxn_
    snake j🐍 (@jerxn_) reported

    @AmazonHelp When i search on the app for mobile recharge amd proceed to enter the number , this error comes when i click the place order button

  • nitinpatel494
    nitin patel (@nitinpatel494) reported

    @AmazonHelp How many times have you sent these links to you 4 to 5 times and repeatedly do what you want to solve the problem or not?

  • nitinpatel494
    nitin patel (@nitinpatel494) reported

    @AmazonHelp How many times have you sent these links to you 4 to 5 times and repeatedly do what you want to solve the problem or not?

  • Ruptito
    Jeffrey G. (@Ruptito) reported

    @bsodmike @amazon @Werner I mean but maybe this glitch only works on specific orders of like high quantity, so maybe that's why they're ignoring it

  • AislingTax
    Aisling Donohue (@AislingTax) reported

    @DanNeidle Gov of India issues? Have HMRC a legislative offence to hold over Amazon here?

  • bsodmike
    Mike (@bsodmike) reported

    @Ruptito @amazon @Werner Part of the checkout workflow was missing handling `history.pushState` - hence, back-button click gets handled by server-sessions state.

  • Ruptito
    Jeffrey G. (@Ruptito) reported

    @bsodmike @amazon @Werner Did they fix it or have they still ignored it?

  • nitinpatel494
    nitin patel (@nitinpatel494) reported

    @AmazonHelp How many times have you sent these links to you 4 to 5 times and repeatedly do the same, will you solve the problem?

  • nitinpatel494
    nitin patel (@nitinpatel494) reported

    @AmazonHelp How many times have you sent this link to you 4 to 5 times and repeatedly you are saying that will solve the problem or not

  • nitinpatel494
    nitin patel (@nitinpatel494) reported

    @AmazonHelp You can call to tell the problem correctly, please call 9826745404,8718932967

  • sajmeister
    Sajmeister (@sajmeister) reported

    @AmazonUK I'm not happy with the fact that I can't pick up my parcel because you didn't fix the Amazon-Harp Locker @ Perivale Station

  • makotototobana
    [censored] // exam (@makotototobana) reported

    I SPENT TWO HOURS RESOLVING MY PROBLEM ON AMAZON IVE TRIED CONTACTING MY BANK AS WELL AS AMAZON I HOPE MY COPY ARRIVES TO ME SOON

  • drarvin145
    ARVIND RATHOD (@drarvin145) reported

    @AmazonHelp I dont care if your page is public. I hv writen order no. m sure u can find out the the issue. I am typing detail experience on fb, public.

  • mannimoor
    okimmong (@mannimoor) reported from Abuja, FCT

    @bartercards I am having problems using my card on Amazon.

  • DheerajDesale
    Dheeraj Desale (@DheerajDesale) reported

    @AmazonHelp @amazonIN @amazon @AmazonHelp You said you solve problem in four days for last 5 times still my problem not solved

  • anupamui1
    anupamui (@anupamui1) reported

    @AmazonHelp Cancelling the order but I will not leave this issue of customer being unavailable #amazon #diwali

  • chipgw
    David Budke (@chipgw) reported

    @AmazonHelp Yeah, I contacted support to make sure I wouldn't get an extra sent or anything so it's all good. I only tweeted about it because I found the glitch kinda funny :)

  • idiotbicht
    lol (@idiotbicht) reported

    more stuff about amazon s3: HEROKU IS DOWN S3 WHY

  • chipgw
    David Budke (@chipgw) reported

    @amazon Naturally I was confused; it's their locker how could I have a security code? I decided to bother about it later, and not long after the package was delivered and I picked it up as normal. The problem sorted itself out and it was even a day early, nice.

  • tazorack
    Taz (@tazorack) reported

    @amazon @AmazonHelp Please stop combining products that are not the same thing even if similar with old reviews. You guys need to fix this.

  • JHLyons2118
    Javion Hall (@JHLyons2118) reported

    @AbdiTi281 Bruh the cloak and shit on amazon won’t come in time unless you know where to find them in Seattle cuz I’m down

  • ManipalSingh
    Manipal Singh (@ManipalSingh) reported

    Escalated the problem 100 of times via mail, chat, call. No resol. Product was supposed to be delivered on 9 October @amazonIN @AmazonHelp

  • Hackquelot
    Roberto Rodriguez (@Hackquelot) reported

    @AmazonHelp Ok, now I will have to wait 12 hours to get a response, to much problems just to buy some home appliances.

  • sriggs
    riggs (@sriggs) reported

    The time I shut down a hard-sell for extended warranty in an Amazon help-chat with, "No thanks! Gotta take my pet dragon for a walk, bye."

  • calgaryronin
    calgaryronin (@calgaryronin) reported

    @Fatality_89 @BestBuyCanada @amazon Problem is I can walk into any Best buy tomorrow and find hundreds of copies but can't get the one I paid for years ago shipped in time -_-'

  • nitinpatel494
    nitin patel (@nitinpatel494) reported

    @AmazonHelp You call me at this number 9826745404 Full Problem tab you will understand ... please call Thank you

  • nitinpatel494
    nitin patel (@nitinpatel494) reported

    @AmazonHelp You call me at this number 9826745404 Full Problem tab you will understand ... please call Thank you

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error