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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (50%)
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Errors (33%)
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Sign in (17%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rosedale |
Website Down | |
| Rosedale |
Website Down | |
 Zagreb |
Website Down | |
| Rosedale |
Website Down | |
| Greenville |
Website Down | |
 Beasain |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Kshitiz Shukla
(@KshitizShukla17) reported
@AmazonHelp Yes I have tried 4 times but again and again I got the same resolution it will be delivered and wait, finally they told me to cancel and reorder even I did that and again same issue I am facing. Total forgery inspite of paying for prime membership being loyal member facing issues
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Hemant Verma
(@HemantV77033326) reported
@AmazonHelp Why you and your team is checking my patience level that I will post it on all social media sites this issue and Amazon will bear this. How Amazon is Frauding with customer. Daily your executive come to receive item and saying that he can't take item due to small vehicle
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DanDangDoneIt
(@DanDangDoneIt) reported
@RetroZo_ Yeah, the issue I've found with Amazon is that they don't separate stock by seller. So if Seller A/B/C sends legit stock, but Seller D sends knockoffs, the Prime Shipping warehouse mixes then altogether and can't differentiate which are which.
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Matthew Roche
(@SQLAllFather) reported
@DonaldTreeHive @amazon True story: many years ago the official Manowar fan forum banned the name of another metal band. In no way did this stop or slow the fan discussion of that band. Fun fact: To this day I have friends who call that other band "weird band" because of this lame attempted censorship.
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Lux, me.
(@purplemuch) reported
@AmazonHelp Have reported it here. I am trying to solve this problem for someone else. Can I please request a call back at the earliest. Happy to share details over a DM.
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Reign Reg
(@LahReg) reported
@onlyonpoint @amazon Supply chain issues
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ZamboniGirl
(@kareese) reported
@SeijinDinger I ordered 3 different books from Amazon all were is terrible condition, I kept the better of the lot. One guy gave me cash for one of the others. After last quarter I'm done with the school bookstore.
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Adarsh Mattu
(@adarshmattu) reported
@amazonIN @amazon There have been delivery delays on almost every order lately. That too last mile. And a lot of products delivered after a delay, are broken or damaged. Haven't faced this sort of an issue in years being a customer with you. What's messed up this time??
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Fernando Montenegro 🇪🇨 🇺🇸 #YoMeCuido
(@ecubuntu) reported
I should have bought my mics from @amazon and not directly from @DJIGlobal . Terrible customer service from @DJISupport
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Akash Sharma
(@AkashSh39911503) reported
@AmazonHelp Amazon team connected me with some Qdigi team and they have been keep telling me problem will be fixed in 2 days at max (whenever i chase them), all the conversation is on email too, you can read and check. How even Qdigi can mark the complaint as resolved even fixing the issue.
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jay bhatia
(@jay_bh78) reported
@AmazonHelp The address issue has been resolved. But I don’t think it’s done.
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tylerhannan
(@tylerhannan) reported
I really don't want to give amazon more money... My kobo, the second, now refuses to connect to laptop. Why are e-readers so terrible? @remarkablepaper is a note-taking device. Onyx is a weird android device. *sigh* I wish I had more room for storing actual books.
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NN
(@nirbhk) reported
@AmazonHelp I hope you are focusing on the main issue here. Damaged product being pushed. It was a complete waste of time. I paid extra to get it sooner.
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LuboECeric
(@HEBaker3) reported
I completed a shortish work this afternoon and it's being published on Amazon as both an E-book & a paperback. The reading age I suggested is 10 years old to 18 years. I may have a slight problem with words such as "******" which should have been spelled f****d. Oh well.
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Mukesh Choudhary 🇮🇳
(@mukesh_senwar) reported
@AmazonHelp already your given days are gone. and sir my refund is not initiate yet. and your team gives me other resions and etc etc. my order id is # 408-7198803-0250715 please sir resolve my issue as soon as possible
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Lokesh Bhangale
(@LokeshBhangale8) reported
Company like @amazon . Because of such issues experiencing mental and physical problems. And everytime return request gets cancelled and blame goes on customer like customer refused to handover item. Like seriously???. Worst experience. Please help me to get my money back.
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L Dee
(@LDee97541397) reported
@TicTocTick On Tuesday I decided I have to take it easy with ordering from Amazon since then stock is down almost 10% .....
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Jon Elder | Amazon FBA | Private Label | 🇺🇸
(@BlackLabelAdvsr) reported
@dave_stickland Maybe. Doesn't always work. The other issue is that it could be that there is no demand for this on Amazon.
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Kang Fei
(@KangFei10) reported
@squawksquare Amazon, facebook, netflix earnings may not be good.... likely down from here.
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Pete Tomkies🎥🎞️📽️📹
(@PunkDuck66) reported
@noddinggoth @hoodman_the Thanks, yes I found it there. Have contacted Amazon for their comments. Hopefully they will take it down. I emailed a number of newspapers in the UK as well to make them aware.
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Akash Sharma
(@AkashSh39911503) reported
@AmazonHelp Yes, I loged the complaint at Amazon helpline number, service person came; unprofessional behavior, rude and went back quietly and after 3 hours they marked my complaint as resolved. It was very ennoying experience for me. They told me there is problem in condensor.
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𝔢𝔠𝔩𝔢𝔠𝔱𝔦𝔠 ❤️🔥
(@Sucetti_) reported
@AmazonHelp the CSR told me wait 7-10 days for a refund. It never came. I scheduled another call, they told me wait until today. I scheduled a call today, the CSR tells me to contact the 3rd party seller because Amazon isn’t responsible. 1. That is terrible customer service, why didn’t
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Lokesh Bhangale
(@LokeshBhangale8) reported
Hello @amazonIN , worst experience with shopping on Amazon, Ordered helmet one month ago and then because of fitment issue I have started return procedure. But despite having one month, the helmet is with me and still waiting for refund. Did not expected such experience from
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Matthew mcdonogh
(@Matthewmcdonog1) reported
@AmazonHelp @bipinjain231 Reach out to techn_cyber00 Instagram.He will fix it for you immediately.
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MaerkStrongrock
(@MaerkStrongrock) reported
@amazon Many times I contacted amazon about deliveries taking 1-3 weeks. And I have Prime. I dont see covid being a reason anymore! Its already too expensive as Im not getting its main perk which is fast delivery! And now you're going to charge more? Fix the shipping first plz...
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Arnav Bhargava
(@arnavbhargava94) reported
@amazonIN @BandBajaateRaho @jagograhakjago Ordered some times 402-9122933-6670709 ,one product was missing in the package,reached customer care but they don't even noticed my issue and were very rude As an old trusted customer I'd never expected such kind of behaviour from amazon
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Dr Clinton Mielke (Cosmo)
(@subC0smos) reported
@sethr I may have been overly grumpy, but their page requires me to login to my Amazon account in order to report. Don't have access at the moment, since I'm traveling. Not going to reset my password. Guess their customers will keep getting owned since no one can write an email.
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Kathryn Miller
(@KAMillerWrites) reported
@AmazonHelp I tried that option, but my query does not fit your drop-down menus - the gift was not purchased by me
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Abhinav Kansal
(@abhinavkansal) reported
@AmazonHelp @amazonIN @amazon & do not mislead that pick up has been created... Also correctly inform about the current status of pick up... Which is already cancelled by you and that's why had to raise the issue on social media...
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Cord Busters UK
(@cordbusters) reported
Update: According to the BBC, this issue only affects the 2nd Generation Amazon Fire TV Sticks from 2016.