Is Amazon down?

Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 Problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

May 20: Problems at Amazon

Amazon is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

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Amazon Outage Map

The most recent outage reports and issues originated from:

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • Elias Elias Saba (@Elias) reported

    @evg2000 Sorry, but I don’t know anything specifically about this issue. If you reported it to Amazon, the right people should know about it and hopefully be fixing it. I think an update is coming out soon.

  • Bradley_2Plus3 Bradley 2Plus3 (@Bradley_2Plus3) reported

    @amazon customer service is absolutely horrible. I have had an unresolved issue with my order for well over a week now with no efforts to fix the problem. @amazon has already taken my money from the order and now causes me a headache

  • Bradley_2Plus3 Bradley 2Plus3 (@Bradley_2Plus3) reported

    @amazon how long will I have to wait before you help me. When will @amazon fix their problem with my order

  • Unrulyjcub Jacob B (@Unrulyjcub) reported

    @AmazonHelp Item has finally been refunded and I got to take an extra trip to Wal-Mart to correct the issue.

  • mrmoneyman David Zaddy Benson (@mrmoneyman) reported

    @transfrankcstle @coffeespoonie @BlackSunUPT @RealLifeThought @ClarissaMBrooks Now the Amazon ceo is a real problem though. So target him instead lol

  • FUELZHD Rob (@FUELZHD) reported

    @YouViewSupport @AmazonUK Nope, nothing plays in the prime video app, I just get the insufficient bandwidth amazon error

  • Fermented_Fuck ⌬ 🔚 ⌬ (@Fermented_Fuck) reported

    @Lexual__ I get where yr coming from but this an issue that largely affects POC communities, especially rural ones. Water rights are being stolen in native reservations, mudslides are caused due to pasture clearings in the Amazon. 99% of the shrimp you consume comes from slaves.

  • islagibb Isla Watson (@islagibb) reported

    I can’t play any programmes on Amazon Prime. You have many, many details on file. I have waited 50 days for you to resolve the issue and you haven’t. I want a refund now.

  • Shubhammanas98 Shubham bhardwaj (@Shubhammanas98) reported

    @hotstar_helps @amazonIN issue regarding watch and play hosted by Amazon &hotstar . Worst experience from u . I am unable to redeem my voucher. When I want to redeem my prizes it shows processing. My 16 prizes are in processing



  • Wraithkelso Tyler Kelson #TheResistance (@Wraithkelso) reported from Grace, Washington

    We also have Netflix (got it for Daredevil back in the day) and Hulu (got it for Runaways). Also have had CBS (cut because of YouTube TV) and Amazon Prime. Don’t do DC or any others. If I had to cut down to accommodate Disney+ I would go to Netflix, Hulu Live, TYT website 2/

  • Abhishek_23july Abhishek Tripathi (@Abhishek_23july) reported from Gurgaon, State of Haryāna

    @amazonIN @amazon Ur delivery person is jst creating problems in delivering 2 my address. On Sat, my father ws waiting 4 d delivery as it ws showing out 4 delivery, no-one came. Even 2day, wen I called ur rep, he said "I dont serve your area" I regret purchasing from Amazon

  • ronald_samuels Ronald Samuels (@ronald_samuels) reported

    @crainsdetroit Now THIS would be good. After his ruse of Detroit becoming great by 2015 went down the drain & Amazon plowed thru his silly noise, my favorite bitter malcontent @cavsdan has a serious long-term idea 👏@cavs @QuickenLoans @JDFarner @KingJames @NolanFinleyDN @elrick @DevinScillian

  • Hiteshdixit952 Hitesh Dixit (@Hiteshdixit952) reported

    Hey @amazonIN @AmazonHelp @amazonpay please look into my account and check the issue as I haven't received my refund till now,I got a mail that the payment should be reflected till now in my bank account on 19th but still its not showing there

  • SenSharnendu Sharnendu Sen (@SenSharnendu) reported

    @amazon my family is quesyion ing me i ordered oneplus6t i got empty box and they took my old phone. I could have purchased 7 pro.... With that extra amount shaving from my pocket because of slow works from @AmazonUK

  • dilshad10 Dilshad (@dilshad10) reported

    Have buy MI 6 Pro Speaker volume is very bad & Low Camera are not working at all Heating issueBattrey drained very Fast after raise a return request Amazon people giving all excuses to not accept return request, in a row scond time bad experience from company like Amazon2728313

  • RajanPillai28 Rajan Pillai (@RajanPillai28) reported

    Hi, my issue is resolved by Amazon company , I recd my refund.

  • PMzjrrKvugBJXqP Vanessa Bosworth (@PMzjrrKvugBJXqP) reported

    internet sharing server #best horror movies in amazon prime

  • DrumPoint1 Drum Point (@DrumPoint1) reported

    Amazon, Bezos, WaPo, tax subsidies, CIA/NSA AWS subsidies etc: ALL need to be broken up and tossed to the wind.

  • SwatzPotter Swatz Sharma (@SwatzPotter) reported

    @AmazonHelp Hey @amazon you have made it abundantly clear to me that even after 5 days you don't care to resolve my issue and you rather lose a customer. So I'm done using any and every Amazon service.

  • JoeJ2apria Joe Purcell (@JoeJ2apria) reported

    @AmazonHelp I am a 70yr old man an amputee and on a fixed income all I wanted to do was return a sound bar you would credit my account and I could buy a better one from you. I was told I needed to go down to the store and put a $100 on a Google gift card then call you guys, would get my cash

  • DL_Zero Daniel Lewis (@DL_Zero) reported

    @JacobMcMillan3 @cloud154532 @GameSpot Thats not the issue though the issue is that they didnt consult or notify the department that will have to use it, and as the arricle states sie was in talks with amazon whose servers hold billions of daily users btw so this just wasted allot of employees time

  • joelist Joe List (@joelist) reported

    @robmanuel I have an issue with platforms making products. Like Amazon doorbells, Google buying Nest. Apple Music. So Monopolys I guess.

  • rajamohankonda rajamohanreddy konda (@rajamohankonda) reported

    Said address. When tenant raised the issue with Amazon, they were telling that the product got delivered and was collected by pg owner. But the delivery boy updated the status as the product received by tenant himself. We do have cctv cameras at our pg. When we checked for the

  • figure8kemi ÌYÁLÓDE AMERICA ❁ 🇳🇬🇺🇸 (@figure8kemi) reported

    Some people’s problem sure do come with “Amazon Original Charger” 😂😂😂

  • 1967Kelleher John Kelleher (@1967Kelleher) reported

    @scapelliti 102,047,000 Americans not working. 4 out of 5 Americans living paycheck to paycheck. It's not Amazon. It's the govt creating this economic tyranny. Amazon is just one oligarch beneficiary. We need to March on DC and execute or jail everyone involved in this economic tyranny.

  • fuelgrannie fuelgrannie (@fuelgrannie) reported

    @DefeatGianaris @SenGianaris you never address the real issues with amazon like its facial recognition technology development or its brutal “peculiar culture” or its refusal to use unions or its avoidance of federal tax responsibility queens voters are neither myopic nor stupid: we care even if you don’t

  • lolapinga Lola (@lolapinga) reported

    @Donmcnee1 My feet weren’t actually too bad, but felt great on my hip which has been causing the most issues. I’d bought trainers off amazon - cheap but reviews were really good and they were so so comfy, if I’d worn my others my feet would have been torn to shreds!

  • arvi89 Arvi Lefèvre (@arvi89) reported

    @TwitchSupport Hi, I live in France and I have amazon prime, but when I try to link my account to my twitch account it says it cannot activate twitch prime, an error happened.

  • osopandaamoroso Tokimeki (@osopandaamoroso) reported

    @JeffBezos Hi Jeff. I am a Prime client of Amazon Spain since it opened in September 2011. Since a few days ago I can not write product reviews: I get a message that says I have broken your policies, but this is false; (1)

  • 10dulkar Karan (@10dulkar) reported

    @amazon @amazonIN Another pantry order, another issue. ORDER # 405-8529561-6956336, delivery was never attempted but I got a msg that delivery was refused. Cannot reach the delivery person. Please rectify - this has become a constant issue with Pantry orders

  • shasw01 Shasw01 (@shasw01) reported

    @amazon @AmazonHelp @ministry of consumer & affairs delivered damage chair and deny to pic up damaged chair and not refund my money.solve this problem.

  • jairastamaria jun— (@jairastamaria) reported

    I was so down last night. And he sent silly photos just to fill up my happiness. This is something you can't buy on Amazon 💙

  • AzarbG EdPlayZ12 (@AzarbG) reported

    @asimo3089 Dude can you fix your game on my device amazon tablet because its laggy on mine and also it turns home plz fix it and im waiting for the update thank you:D

  • AzarbG EdPlayZ12 (@AzarbG) reported

    @RobloxianHS Hey im Ed PlayZ12 im sorry that my amazon tablet is laggy when i playing robloxian highschool its very lagging plz fix again And also when i playing that game it turns to home so pls fix it on my device im waiting for update on my device amazon tablet thank you:D

  • KillerTigger KillerTigger (@KillerTigger) reported

    @fuzzymed4287 @Philsagamer I had that problem once -turned out that the power supply fan had died. Picked up a replacement PS on Amazon for about $25.

  • RosaRubicon Rosa Rubicondior (@RosaRubicon) reported

    @Axel_Sharpshire Even my proofreader made an official complaint about your defamatory 'reviews' on Amazon, Manny. She was responsible for getting that clone account shut down and your abuse deleted. It maligned her professional integrity. Amazon have now made changes to who can post reviews.

  • jimhofmann jimhofmann (@jimhofmann) reported

    Just gave up on AT&T DirectTV streaming service. Too buggy - major issues with their apple TV app. Suggests the product was rushed. I previously gave up on Sling - so the winner of the streaming wars is YouTube TV and Amazon Prime combo. Still cheaper than cable.

  • namesteint Nameste Internet (@namesteint) reported

    "Deliveroo have announced that Amazon is leading a new $575 million funding round, alongside existing investors taking the total Deliveroo have raised to date to $1.53 billion. This is an interesting move considering that Amazon shut down Amazon Restaurants last year, they only…

  • DylanPurser Dylan Purser (@DylanPurser) reported

    @XboxEIiteGaming I've luckily never had much problem with deliveries, but I have noticed that Amazon tends to be on point with delivering items in my country if it's a prime item. Even if you don't have prime, items can sometimes arrive a day before it's even expected

  • KittyHawkCrypt1 KittyHawkCrypto (@KittyHawkCrypt1) reported

    @thebitcoinrabbi @APompliano No problem, I’ll be sure to write a review on Amazon too.

  • TycjanC Tycjan Chmielnicki 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱 (@TycjanC) reported

    @RuthiBrandt @JeffBezos @amazon BTW, the warehouse is just inside the PL border, people get paid about €4 an hour and Polish customers don’t even have their own Amazon store and have to pay for postage from Germany when the order is fulfilled 10 km down the road. Disgrace.

  • TycjanC Tycjan Chmielnicki 🇪🇺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱 (@TycjanC) reported

    @RuthiBrandt @JeffBezos @amazon My orthopaedic doctor pal says that he’s seeing loads of people with back and shoulder problems who he didn’t see prior to Amazon opening up a ‘fulfilment centre’. And before anyone says ‘coincidence’, these people all say they work at Amazon.

  • srikanthrao2003 Srikanth Rao (@srikanthrao2003) reported

    @AmazonHelp I'm not able to contact you, plz help me to RESOLVE this issue

  • Indiakings007 Vikram (@Indiakings007) reported

    @JeffBezos.1.had ordered a battery op toy bike from Amazon. Had cancelled same day it was delivered i. e. 4/5/19 cus utterly poor quality and broken parts. No response. Contacted your call centre on 8 may. Got only assurance. Contacted then again on 13 may. No result.

  • amitchetan09117 Amit chetan (@amitchetan09117) reported

    @AmazonHelp Please solve my problem early

  • etoilenoire Sonia (@etoilenoire) reported

    @Unlocator @palusa I’ve been having this same issue for about three weeks now so I don’t think it’s local. Amazon pictures not showing, services giving “not available in country” messages, etc. seem to be occurring for many users.

  • rosieatlarge Rosie Fletcher (@rosieatlarge) reported

    Charade is a very good film let down by the sub-Instagram live quality of the copy on Amazon Prime.

  • Dts167 Mark P. Hall (@Dts167) reported

    @NETGEAR #orbirouter RBK50V Orbi, 2 calls to tech support,still won’t run Amazon recast. Told over week ago expert would call in 1-2 hours never called. Regret this purchase! Netgear even closed ticket after I did Survey saying not working. Buy something else!

  • vinaidesai Vinay Desai (@vinaidesai) reported

    @AmazonHelp Hi, my list of issues is a bit long as I was hoping that the whole thing doesn't come to this level, and also for the call that was promised to me in 24-48 of my last call. Please tell me where to post the list of my grievance, I will.

  • mcsherlocks Daniel Sherlock (@mcsherlocks) reported

    @zacbowden To take down a colossus (Google/Strada) you need two giants (Microsoft/Sony). They can't have google or amazon for that matter rocking the boat.

  • according2liv Liv Sampson (@according2liv) reported

    As of now, I have my son sitting down & watching his fave cartoons that he would watch on his tablet. It's a good thing that I have Amazon Prime because we would probably have everyone awake at this point...

  • islagibb Isla Watson (@islagibb) reported

    @AmazonHelp It has been 50 days since Prime video stopped working. I have tried every fix suggested (often rudely) by your “experts”. I have waited “1-2 days” as instructed for 50 days. You won’t work with Resolver. I want a refund by the end of the day.

  • islagibb Isla Watson (@islagibb) reported

    @AmazonHelp Your emails just keep telling me to wait. I have waited 50 days. THAT IS LONG ENOUGH! Admit you can’t fix it and give me my money back.

  • AnishaKhatter anisha khatter (@AnishaKhatter) reported

    @AmazonHelp I have filled the form...when can i expect a call or my issue to be solved

  • LilianWrites Lilian J. Gardner (@LilianWrites) reported

    @AbiertoReino I had a terrible review of my first published story on Amazon. It was amazing. I saw my flaws and gained so much wisdom from this review that I texted the reviewer to thank them... very much.

  • islagibb Isla Watson (@islagibb) reported

    @primevideouk @AmazonUK @AmazonHelp It has been 50 days since Prime video stopped working. I have tried every fix suggested (often rudely) by your “experts”. I have waited “1-2 days” as instructed for 50 days. You won’t work with Resolver. I want a refund by the end of the day.

  • xylinaoriginal The Tecky Nerdy Gypsy (@xylinaoriginal) reported

    @AmazonHelp Ok I have held down the home button for 30 + 10 + 10 seconds and my remote is still not working.

  • dsharma9 Deepak (@dsharma9) reported

    @aanand77 @amazonIN If there was no Amazon and BigBasket, I would have died! Though faced issue once or twice but nothing in comparison to going out of house to and shopping(be it Big Bazaar or local Kirana store), which is horrifying experience almost always.

  • SakshiG23438807 Sakshi Gupta (@SakshiG23438807) reported

    @amazon @AmazonHelp face this problem many a times but this time it was so pissing .So Irrisponsible and so careless Amazon has became now... Can't trust...Shutting my account Complain against u people now

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error