Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Errors (48%)
• Website Down (33%)
• Sign in (19%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Dallas	Errors	2 hours ago
Brisbane	Sign in	6 hours ago
Sacramento	Errors	8 hours ago
Oakland	Sign in	9 hours ago
Decatur	Sign in	11 hours ago
Detroit	Errors	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ↯ precious basketcase ↯ (@yourcolorsrun) reported 13 seconds ago

  @HEATEDNATURAL Why take it out on the actor when Amazon cancelled the show for viewership issues? I'm happy Gen V fans are being vocal about it but atleast take it out in the factor that cancelled your show?

• 
  ayush gupta (@xo_ayush) reported 18 seconds ago

  I have been scammed by the official customer service support of amazon by blaming amazon mistake on me ! They are not solving my problem and also amazon dlted my account what should i do? @amazonIN @ConsumerIndian @MPPoliceDeptt

• 
  Jeywig (@Jeywig) reported 12 minutes ago

  @Lexar_Gaming I have one..well had one. I got it from Amazon. Just died on me while using on my steamdeck. Error says “cannot read, may be fraudulent.” What!!!!!?!!!

• 
  Sentinel (@Sambosays555) reported 12 minutes ago

  @amazon @NBA NBA on Primes quality is terrible.

• 
  Victor Oluwole (@iamlazypoet) reported 12 minutes ago

  @KobeissiLetter @olumidecapital $40 billion into AI infrastructure. Amazon just committed $25 billion more, days ago. However, Africa generates significant data, has a growing AI adoption curve, and almost zero compute infrastructure to support it. Every AI product used runs on servers in Virginia or Frankfurt. That gap is the next version of the refinery problem.

• 
  Amazon Help (@AmazonHelp) reported 13 minutes ago

  We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Let us know if the issue persists. -Sankita

• 
  call-151 (@151Call) reported 16 minutes ago

  @FriedrichFiles @PeterDClack But many believe humans don’t impact the climate … as if cutting down the whole Amazon would not affect anything.

• 
  Laser Cool Gal (@laser_cool_gal) reported 19 minutes ago

  @AmazonHelp that link is active for one hour why not make it active for as long as it takes to resolve this issue for me now

• 
  Upton Bell (@uptonbell) reported 22 minutes ago

  The Two Announcers on the Amazon are terrible

• 
  Tone (@tonerocz) reported 24 minutes ago

  Amazon prime is asssss fix this stream

• 
  Steve Moore (@Smoore1117) reported 24 minutes ago

  If I write a skit, word for word, of the last 30 mins as I tried to talk my mom through logging into Amazon Prime (which they pay for!) to watch Sixers, I think SNL would tell me it was too ridiculous. It ended with me driving over there to fix it.

• 
  Remnant Fieldworks (@ProofLayerHQ) reported 24 minutes ago

  New Book Release on Amazon - tomorrow April 25 Most AI systems don’t fail because of intelligence. They fail because of control. Actions execute before they are verified. That’s the problem. A system should not execute unless: -authority is valid -evidence is present -control is enforced No proof → no execution. #VerificationBeforeExecution #ProofLayer #AIGovernance

• 
  steve suder (@SteveSuder79740) reported 25 minutes ago

  @AmazonHelp why do I pay for prime and never get products delivered on time as promised. This is becoming a major issue. Terrible customer support

• 
  Nas (@Nas_tech_AI) reported 26 minutes ago

  9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"

• 
  Remnant Fieldworks (@ProofLayerHQ) reported 32 minutes ago

  New Book Release on Amazon - tomorrow April 25 "Verification Before Execution" Most AI systems don’t fail because of intelligence. They fail because of control. Actions execute before they are verified. That’s the problem. A system should not execute unless: -authority is valid -evidence is present -control is enforced No proof → no execution. #VerificationBeforeExecution #ProofLayer #AIGovernance

• 
  Exact (@ohhExact) reported 39 minutes ago

  Amazon prime announcers for this NBA game are TERRIBLE

• 
  rooney193277 (@rooney193277) reported 41 minutes ago

  The amazon NBA broadcast is just so miserable. Glitchy, poor quality, slow scrubbing, haslem won’t shut up, if you watch live and pause you can’t resume later, watching live from start glitches. The damage Silver has done to this league in so many ways will never be undone.

• 
  TheOldenDays (@AncestralAces) reported 46 minutes ago

  @MetamateDaz Stop working for Amazon for less problem solved. You can’t demand a company pays more if people are willing to work for less. Jeff Bezos probably should pay that but your local diner shouldn’t!

• 
  Nikhil (@rcnikhil) reported 47 minutes ago

  @AmazonHelp I will like to understand how your internal investigation has closed the issue since the delivery person himself confirmed he has not delivered. Number of delivery person is 9284894223

• 
  @vkatochtheterrible (@vkatochtheterr1) reported 47 minutes ago

  @AmazonHelp Is some kind of fun going on? I brought the issue that the product wasn’t delivered. Your media team says it is delivered? Who delivered the product ? Whom he delivered? Delivery time was 10:31 pm when we not at home. I have cameras and no one showed up during that time at all

• 
  Chitrashree (@Chitrashree_S) reported 47 minutes ago

  @AmazonHelp @amazonIN Received a damaged product but your app is giving a technical error ("unable to replace for this time") and won't let me raise a request. My 10-day window is closing. Please help me manually process this! #AmazonIndia #CustomerService

• 
  🌊Eyes Wide Open 🌻🟧🔥 (@Texasblaze69) reported 48 minutes ago

  NBA playoff games on Amazon Prime is not working out. The picture is blurry. It’s hard to watch a game like that.

• 
  GoofyGoober (@Xeviarq) reported 50 minutes ago

  @hat34972464 @JustaDude2i Those who run successful businesses don’t brag on the internet over such small topics. You’re a nobody working at Amazon Chuck. Sit down

• 
  Vaibhav Mishra (@vinu76jsr) reported 50 minutes ago

  @shantanugoel @caleb_friesen Second this, I used it 5 years ago when I first started with back issue, mine was an Amazon basics stool that looked exactly like this one. Didn’t had issue afterwards.

• 
  OT (@Oliver_Trpcic) reported 54 minutes ago

  @BDEPardell @CouldBeMistaken I could care less which way markets are “moving”. You can make money up or down. You couldn’t give away Amazon 6 weeks ago. As long as vol is supportive life is great.

• 
  Sandeep (@sandeep9032) reported 55 minutes ago

  @amazonIN @amazonIN One of the bad experience i had ever with Amazon. Unfortunatley the Help team also not able to help me in resolving the issue. Instead they simply asking me to fo by my own from the portal. Thanks for the wonderful service.

• 
  Fury of the Bear (@FuryoftheBear) reported 56 minutes ago

  @AmazonHelp hello @AmazonHelp, I have having a big issue with Amazon customer service not helping me rectify a situation I’m having. I tried talking to a specialist and to customer service but every time I call I get difference answers. Please help, I can provide more info.

• 
  pikeman (@the_pike_man) reported 57 minutes ago

  @AmazonHelp @NBA @NBAonPrime Thanks for sending me to the Thursday Night Football home page. Just perfect. I have 300mbps up and down and still it hangs when I try to multiview. I can’t possibly be the only person experiencing this.

• 
  Johnny Apps (@JohnnyApps24) reported 57 minutes ago

  Amazon prime with the absolutely worst broadcast team. If I gotta hear another terrible “Nurse” dad joke

• 
  Amit kumar (@Amitkum02542363) reported 58 minutes ago

  @AmazonHelp @AmazonIN I accidentally purchased Amazon Prime while trying to recharge my Airtel number via Amazon Pay. I have not used the membership. Please cancel it and issue a refund of ₹399. This is urgent.