Amazon status: access issues and outage reports
Some problems detected
Users are reporting problems related to: errors, website down and sign in.
Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Problems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 15: Problems at Amazon
Amazon is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
- Errors (48%)
- Website Down (33%)
- Sign in (19%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 11 hours ago |
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Website Down | 12 hours ago |
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Website Down | 15 hours ago |
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Sign in | 18 hours ago |
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Website Down | 21 hours ago |
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Website Down | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Pravesh Sharma (@ImPravesh1) reported@IndianTechGuide I want to how many people has Amazon hired. I have friends who have given Amazon interview multiple times. Once he was rejected and later was approached by another team HR to interview again. Amazon take trial and error way too causally with Indian employees
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Carolyn (@Carolyn99) reportedHas anyone else had issues with Amazon packing extremely heavy items into one oversized box? I have asked countless times for lighter packaging and smaller shipments, but it keeps happening. Tonight the box was so heavy I had to kick it into my house because I physically could not lift it safely. An Amazon customer service representative told me the company is trying to use fewer boxes. I understand the environmental and cost concerns, but there has to be a balance between reducing packaging and customer safety. Not everyone can safely maneuver giant bulk shipments alone, especially older adults or people with mobility issues. Customer service was kind and helped resolve the situation, but this has become an ongoing issue and honestly it’s getting unbearable. @amazon @AmazonHelp
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lalit sukhija (@lalit1010) reported@AmazonHelp Dear amazon i m talking about email id of customer support services discontinued by Amazon Why this happened this is not a good buisness behaviour How could customer express his/her issue @PiyushGoyal @nsitharaman
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Sia (@the_desert_girl) reported@cricketwoman @amazonIN @AmazonHelp Had a similar issue with Myntra. Once they start earning profit they ignore customer service I am not surprised if they don’t give Customer service number also
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C (@firaga_exe) reported@AmazonHelp I didn't do anything, the free shipping promo is suddenly just not working. I also asked some of my friends who also order from Amazon that the free shipping is also not working in their end.
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Mdadil (@mdadil9818offic) reported@AmazonHelp Items missing from packages.but the items is still missing. Kindly look into this issue and arrange for a replacement or refund as soon as possible.
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OtakuBubba 🇺🇸 (@OtakuBubba) reported@alt_w_v_g Just my 2 Cents, but a big problem plaguing eBay right now is sellers who drop ship items from Amazon. Any seller that does this, I give them a neutral review. At one time, I went out of my way NOT to buy from Amazon, and it pi$$ed me off!
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Mrinalini Purkayastha (@purkayastham) reported@amazonIN @amazon You've disabled any means of speaking to a human for issues with orders or returns! How does one get help when your AI powered bots are not equipped to capture basic customer nuances? For a company that claims customer obsession this is very disappointing
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suresh kumar kondru (@kondrusuresh) reportedHi @amazonIN @amazon what a great service you are giving to customers, it took 1 hour time to your executive to find out my issue and 30mnts more to give resolution, and don't know how long will you take to solve those issue. Order ID: 404-3278772-5408347
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Biff #SARSisAirborne 🍉 (@Biff234523) reported@mdashaldebaran If you just want 9205+, the bulk cases on Amazon (eg. Woot, Amazon’s official overstock subsidiary) are fine for legitimacy. Many in the community have been testing these cases for the past ~6 months and nobody had found any issues yet with filtration efficiency, headstrap degradation, electrostatic charge, or counterfeits. They’re just overstock from earlier in the pandemic nearing (or slightly past) the arbitrary 5 year expiration date.
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Hanafi Naseer | Islamic Fintech Content (@hnaseer218) reported@omoalhajaabiola @RaenestApp I've been using @RaenestApp since 2023 for Amazon Kdp, I only have problem with them once, and it resolved without sweat, my money doesn't take one hour to drop in my Naira account, I really enjoy raenest
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hammadh. (@ScaleEcommerce) reportedA product doing 40 units a day at $35 each. That is $1,400 in daily revenue. Listing gets suppressed on Friday evening. Seller notices Monday morning. 3 days. $4,200 gone. And the worst part? Amazon never sent a single notification. This is not a made up scenario. This is what suppression actually costs in real numbers. And in 2025 and into 2026 Amazon has been suppressing listings faster than ever before. Titles that were perfectly fine for years suddenly non compliant overnight. Enforcement scaled across nearly every category with zero warning to sellers. Listings losing visibility en masse while sellers blamed their ads, their reviews, their prices. Never once thinking their listing had quietly disappeared from search. Here is what makes this genuinely dangerous. Most sellers only do reviews on a schedule. Once a week. Once a month. Sometimes less. Suppression does not wait for your review schedule. It happens on a Friday evening and bleeds through the weekend while you are offline. By the time you notice — the damage is already done. We have seen sellers running active PPC campaigns to listings that were suppressed. Paying for clicks. Sending traffic to a product that was invisible in organic search. Spending money to advertise something Amazon had already hidden. Amazon's automated systems move fast. Seller Support moves slow. And the gap between those two things is where revenue disappears. If you have not checked your suppressed listings filter in Seller Central this week — stop what you are doing and check it right now. Go to Manage All Inventory. Filter by suppressed. See what Amazon has been hiding from you. Then come back and tell me what you found. Because I have a feeling more people are going to be surprised than not.
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Siva S 🈯️ (@sivasregal) reportedTrying to buy a product from Reliance digital for the first time and it is not even letting me login with OTP ( some platform client error ) ! How are they even competing with amazon and the likes is amusing to me.
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Alan El Ghoul (@AlanGhoul6995) reported@TheEggman64 Why disappointed Saros will reach 1 million units sold after end of this month. The problem is day didn’t release more physical physical copy. On Amazon, the game sold out I couldn’t pre-order one and it’s not only Amazon, but in UK and Germany and in my country, Czech Republic
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𝗖𝗹𝗲𝗮𝗿𝟯𝘀𝘁𝗦𝗽𝘆 (@clear3st) reported@AmazonHelp The main problem is that it was supposed to be released today while everyone else is getting their copies you want me to wait an extra month even though I preordered it🙄 I would have been better ordering it from somewhere else if I knew you were going to do this.
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Scarlett claira (@AItechscarlett) reported9. The Amazon Leadership Principles Resume Aligner "You are a senior recruiter at Amazon who evaluates every resume against Amazon's 16 Leadership Principles — because at Amazon, FAANG companies, and top tech firms, cultural alignment matters as much as technical skill, and your resume must prove both. I need my resume aligned with the specific values and culture of my target company. Align: - Company values research: identify the 5-8 core values or leadership principles my target company publicly promotes - Bullet point mapping: tag each resume achievement with the company value it demonstrates - Coverage gap scan: which company values have ZERO representation on my resume - Gap-filling bullets: write 3-5 new achievement statements from my real experience that fill the value gaps - Amazon alignment: if targeting Amazon, map to Customer Obsession, Ownership, Bias for Action, and Deliver Results - Google alignment: if targeting Google, emphasize Googleyness, intellectual humility, and collaborative problem-solving - Meta alignment: if targeting Meta, highlight Move Fast, Be Bold, and Focus on Impact - Startup alignment: emphasize scrappiness, wearing multiple hats, and building from zero to one - Consulting alignment: highlight structured thinking, client-facing impact, and leadership under ambiguity - Values-first summary: rewrite my professional summary to immediately signal cultural fit in the first 2 sentences Format as a values-aligned resume with annotations showing which company principle each bullet demonstrates. My target: [PASTE YOUR RESUME, TARGET COMPANY NAME, AND THEIR PUBLISHED VALUES OR LEADERSHIP PRINCIPLES]"
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hero (@ihyhero) reported@Nitroh first off the "13 episode" thing was a hoax started by a twitter user known as @/WongUpdates who is like other parody news guys on here, nothing has felt slow all season, this season and last were supposed to be one season but **** fell thru w kripke and amazon, blame execs for that shitstorm and the lower ratings of gen v s2 compared to s1 and soldier boy being a fan fav in season 3 his story was tweaked a bit to tease vought rising, the season isnt dogshit sadly i feel bad for u not liking it bc its been great to me, the only nitpick i have is the ryan storyline, other than that its been a good season overall, ur expectations are way too high ngl for it being a final season expecting some avengers endgame BS
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Chris. (@CSaltroad1) reported@Thebackslash1 @LeonChaland @d_le_nen The question that should be being asked is why Europe doesn't have an NVIDIA, or an Amazon, or a Microsoft etc etc The real issue here is the EU is rapidly turning into an economic basket case.
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chanchal saha (@chanchal36) reported@havellsindia @AnilRaiGupta @consaff After 9 days of following up with complete evidence, you're still playing games instead of resolving the issue. I wish I had bought from Flipkart or Amazon. They would have taken the return by now. Docket No: 9291652
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ravi avasarala (@kagehiko) reportedsimply staggered at what codex seems to be able to do w /goal.. asked it to fix my amazon storefront.. codex: - wrote a wrapper for amazon sp api - pulled my listings, identified listings w/ bad images - used source material from local to edit / generate amazon compliant main images + ran verification tests - created a bucket on r2 using wrangler, and uploaded them to amazon...
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The Guy (@robinceagam) reported@AmazonHelp Even your help, Hussain, couldn't help. What a let down, I live in a reputable area, I don't understand why only Amazon requires 3 days to investigate while it is the one who didn't deliver the item I already PAID For. What a clown company.
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HowlingBunghole (@HowlingBunghole) reported@cirsova Your biggest problem is that you were using Amazon's print on demand service. I can see all the advantages in this decision, you don't have to worry about inventory, payment processing, manufacturing, or shipping. Amazon does all of it for you. It is very low risk. The problem is that you've priced yourself outside of the casual consumer.
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d@kota ( 🐇edtwt ) (@willeatmyself) reported@foxy_baking make an amazon wishlist!!!!!!! See if someone can help with getting a walking pad if u can ! - go on walks! Do jumping jacks through out the day! 30 every hr 🩷 try a zig zag diet or paper cup diet (safely as possible) work on trying to get a headstand down! Helps with tummy!
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En, antichrist. (@TheHallGuardian) reportedAmazon Amazon... I see forest... What do you see humanity? I see an angry being, with heads, that number three, if you would try to take a head, two more will come at yee ... But centre middle, see a giggle, above two eyes, a clown... But beneath it, is an angry being, IT, demons double down...
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Gary (@BoldlyBinturong) reported@AmicoHoops Game 6 and 7 of the Eastern Conference Semifinals on Amazon Prime. What a terrible product Silver has turned the NBA into.
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Growth Research 그로쓰리서치 (@korea_growth) reported💻Samsung Electronics ($005930) — Amazon Enters Top 5 Customers for the First Time 📌Samsung's Q1 2026 top 5 customers now include Amazon, marking a structural shift from mobile/telecom buyers toward AI infrastructure hyperscalers. Deutsche Telekom is out. Alphabet stays. Apple stays. Amazon joins. Top 5 = ~23% of total revenue. 📌 Demand driverHyperscaler AI capex (AWS, Google, Meta, MSFT) is pulling DDR5, HBM, and general-purpose DRAM. Data center buildouts are now visibly hitting Samsung's P&L. 📌 Product roadmapHBM4 supply ramp ahead. High-capacity DDR5 mix expanding. SOCAMM2 positioned for AI servers. NAND aimed at KV cache storage. Foundry split: 2nm mobile, 4nm AI/HPC. 📌 Signal→ Amazon's entry = AWS AI server spend reaching Samsung's revenue line. The customer base is being rebuilt around AI, not handsets.
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Glitch Truth (@glitchtruth) reportedMBA applications down 6.5% at top US schools while Wharton's online MBA killed its premium pricing. Real signal: Google, Meta, and Amazon stopped requiring MBAs for PM roles around 2019. The $200k credential lost its moat when FAANG hiring managers started ignoring it.
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fearron najberg (@Tigersauce79) reportedWhy is @AmazonHelp having so many issues with shipping. I had to cancel my latest order”2 day delivery” as, a week later, the item hasn’t even shipped yet. Note: on their site it’s showing the item available. Now my latest order was supposed to have been here Tuesday..
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Kvng_rancho 👑 (@Big_Rancho) reportedNVIDIA sitting above $5.7T honestly sounds unreal AI demand keeps exploding while companies like Amazon, Microsoft, Meta, and Alphabet continue pouring billions into the sector even with people calling it overheated, momentum still refuses to slow down watching how traders are reacting to this move while tracking the volatility closely on BingX...
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UCPtools (@ucptoolsdev) reportedProtocol war over. Now the implementation gap is the bottleneck. Amazon, Meta, Microsoft, Salesforce, Stripe all joined UCP Tech Council. Most stores still have no profile, broken signing_keys, or empty payment_handlers. It's not who joined first. It's who ships first.