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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (40%)
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Errors (34%)
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Sign in (26%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Indio |
Errors | |
| New York City |
Website Down | |
| Los Angeles |
Website Down | |
| Columbia |
Sign in | |
| Modesto |
Errors | |
| Phoenix |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Sanders
(@AndrewSandersSA) reported
@AmazonHelp last year you sent me a box of broken glass, an item (which I immediately reordered) was packed without bubble wrap. I emailed you to ask if I should just recycle this rather than try to return a pile of glass. You ignored me and charged me for it anyway
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wolvesforsanity 🍑🚞🚕🛫🚂🍑#TeamPete 4 ever
(@WolvesforP) reported
@AmazonHelp I received a package. It was dish soap. Two of the containers were damaged. I don't even know how to package broken soap containers, let alone ship them back without a label or access to UPS.
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TMcG
(@Guffie12T) reported
@JohnCornyn I'm okay with raising taxes on the rich and businesses like Amazon. They should pay their fair share. How is that a problem, John?
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theniumee
(@theniumee_) reported
@AmazonHelp Yes, that's the problem. The items I want to order are not available for international shipping (DHL). When do you expect shipping to go back to normal? PLEASE tell me soon.
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KEPLAR
(@AdamMac70398360) reported
@3YearLetterman @AOC Amazon is the most anti American company in existence. If you want me to testify and show off all the stuff I have since as a seller I’m more than happy. They would be shut down if people half the stuff they allow.
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TheCanadianDaily
(@ThCanadianDaily) reported
This is one of @Amazon #AmazonPrime couriers. Idiot. All the same most of the time it’s perfect service this was just plain terrible.
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Jay Ferro
(@jayferro) reported
@bharathwaj @FedEx No doubt. I get things happen, but the lack of communication is ridiculous. Had a package ship out same day from the same area via @amazon and it arrived with no issues. 🤔
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Hofer
(@HoferLee0608) reported
@BSG4000 Hello; I am the seller of this product on Amazon. Can I know why your zipper fell? If it is a quality problem, I hope you can tell me and make my product better. Thank you, waiting for your reply.
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Freddie
(@FiguringFreddie) reported
At the beginning of the pandemic there was no toilet paper to be found anywhere, not even Walmart or Amazon. So every time Amazon offered any at an affordable price I ordered it. Wound up w/84 rolls of terrible Chinese toilet paper. I proudly proclaim we've now used it all!
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Minneapolite
(@revolutionwifi) reported
@jgwifi Yes, the URL link does launch the Amazon app. But then Amazon doesn’t want to give Apple a cut of every purchase (rightly so IMO) so they redirect to launch Safari. It’s not a technical issue, it’s monopolistic business practice by Apple that’s the issue.
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Nismofosho
(@Nismofosho) reported
I have spent 22,307.88 on Amazon since my account was opened in 2010...I have a problem lol
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Mariappan Madasamy
(@Ma_Mariappan) reported
@AmazonHelp Hello Mr. Harish, can't you call me to discuss the issues being faced? You had withdrawn call back option.Thus we are in dark on many trivial matters. Earlier it was easy to approach your customer support for any issue. So don't give any link to get the answers since it's no use.
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Katie is Crafty
(@Katieiscrafty) reported
And you can’t blame anyone who turns off their shop since they have been told “ship in 24 hours or you get demoted”. That’s the problem with not owning your platform, you are at the whims of investors who just care about competing with Amazon. 3/
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Nishant
(@nis1_nis1) reported
@AmazonHelp Your support team got failed to resolve this issue and this is happening again and again.can some one assure will I get or not the same issue?shame on this kind of services not expected from Amazon
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Anny
(@annythings) reported
@AmazonHelp I am not able to login into any of my Amazon accounts cos my account has an old phone number and now it requests a code that you are sending to this old number. The help page asks me to login(?) into my account to change my phone. Can someone assist me w this?
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Christopher
(@frontline1230) reported
2 separate orders. Total 4 items. All supposed to have been here yesterday, now delayed. Amazon srsly needs to reevaluate how they deliver as there are consistent issues. @AmazonHelp
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Will
(@squawkbox) reported
@bluethumbed Turns out UK enforcement won't start until September 15th 2021, so might explain why Amazon and other retailers have not gone down that route yet.
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Ken Griffin
(@kensgriffin) reported
@AmazonHelp @Carnalea1 It doesn't help at all. Amazon appears clueless as to Northern Ireland's status. We should be able to receive most goods from the EU without any problems.
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Lexi Martinez
(@LexiCla66175913) reported
@AOC I work for Amazon Logistics as a driver and I can use the bathroom whenever I want. The problem is trying to find a clean enough restroom while on the road.
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PSEnglish
(@pietilldie) reported
@richardcalhoun @toryboypierce @amazon But don't pay their fair share of taxes. Create a pandemic. Amazon, and others, make millions. High Streets up and down the country close down. All planned.
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sherri bourdage
(@BourdageSherri) reported
@CoryBooker CPS in Chicago puts kids on the street if anyone in the family buys a look alike from Amazon. Free next day delivery. Why Arne think o.k. to take away rights in IL while he cuts down other states?
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bhupinder
(@bhupindersinghr) reported
@AmazonHelp But when I login . It sends otp on my old number. And I can't get in . I know my old number. But I can't get otp. Because I have new number now . And that's one is lithiuanian number .
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MindBlown
(@MsHTBDY) reported
Sh*t my sorta-mother-in-law says: About Amazon unionization: MIL: do they know unions are terrible? they have to pay dues! MIL: my sister fought against her NY teacher's union. Said sister: paying $12k/month for an assistant living facility with great pension from her union
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atlan
(@atlanlol) reported
@jademayerr I mean, I aint saying the site is bad, its very useful and you well put together. The issue is that they treat their employees like human filth and the CEO is a psychopathic robot who hoards his billions. They could easily run amazon treating their employees well
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skywalkchina
(@skywalkchina1) reported
@AmazonHelp I don't want to talk about the same problem. Please check out the Twitter I sent. This account commissioner is deliberately robbing my legal property. I have sent the evidence to the so-called account commissioner many times. It pretends to be invisible,
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Mark Say
(@markssay) reported
Spent 24 hours trying to download MP3s from @Amazon auto-rip. Impossible; customer support doesn't have a clue, clear from its forums that this has been a problem for some months. Quite pathetic.
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Kyle Jones
(@Kyle_RJ_Jones) reported
Remember when we used to have to wipe down our groceries and Amazon packages?
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name • REDACTED
(@SurgBae) reported
@AmazonHelp Oh no Cherron that is quite alright. I have fixed the issue on my own. So unless you have a gift card for my wasted time and two of your agents disconnecting the chat before I was helped. I am good on y’all. Thank you. God Bless.
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Nellie
(@LadyNellieS) reported
from
Philadelphia, Pennsylvania
@sad_skeletor @amazon I swear I feel like we are living in some sort of upside down world. Some days I just hate it here. 😭
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∞ Sαyuri
(@SayxK) reported
@gsrsaragrissom @Evelyne_fa1385 I just checked Amazon Prime and I haven't see it but I didn't go further down the few first titles. I'm in France :)