Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 01/14/2025 23:25

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (45%)

    Website Down (45%)

  2. Errors (28%)

    Errors (28%)

  3. Sign in (27%)

    Sign in (27%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Website Down
United StatesNew York City Website Down
United StatesBeaver Dam Website Down
United KingdomLondon Website Down
EcuadorQuito Sign in
United StatesChicago Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Shivans44498963 Shivansh Gupta (@Shivans44498963) reported

    @AmazonHelp What is problem in giving reason for non verification?

  • johnrevill7 johnrevill7 (@johnrevill7) reported

    @LBC @NickFerrariLBC the problem is not how much Andrew Bailey earns, at all. It's that Britain doesn't train and value its workers enough, so there is a low wage culture with terrible jobs at Amazon and Sports Direct warehouses. People need to be trained so they can do better, higher paying jobs.

  • Gusluke Gus ⭕ (@Gusluke) reported

    @kakigaijin @RickySinghVeve A multinational company holding huge amounts of assets of CUSTOMERS should not take MONTHS to investigate the issue, remember that when it happens to influencers/youtubers they act fast. Let's see if amazon takes months to unlock your account...

  • TheOfficialRick Ricky Gilfillan (@TheOfficialRick) reported

    @AmazonHelp It’s not working - is there a chat?

  • rohitgoel83 R G (@rohitgoel83) reported

    @AmazonHelp Specific to what? What else you need? All problem already shared. And I asked where to share more. As such it cannot be replied on open medium.

  • LeckieSl Stewart (@LeckieSl) reported

    @CdnSkyDiva @atrupar I've had no issues with Amazon, seems to have everything I ask for. My only issue remains arguing with Alexa over what I just asked for (Scottish accent occasionally befuddles her)

  • AmazonHelp Amazon Help (@AmazonHelp) reported

    @Sushant49562336 We're sorry to learn about the issue you had to face regarding the Amazon Pay ICICI Bank credit card, we request you to check the email received regarding the verification, and follow the steps mentioned for further assistance. - Banu

  • royabir1999 ABIR ROY (@royabir1999) reported

    @AmazonHelp My problem is still not solved and my money is not being refunded what is all this @amazonIN

  • garrett Garrett LeSage (@garrett) reported

    @grrrlmeetsworld FWIW: I canceled Spotify through my web browser & it seemed to work fine with no problems. (Perhaps it's handled differently in Europe though? 🤷) I've been using Amazon Music. It's less than half the cost of Tidal here for high-res audio. (Slightly cheaper than Spotify too.)

  • rastasack Rasta™🎧 𝐁𝐞 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲 𝐜𝐮𝐫𝐢𝐨𝐮𝐬⚓ (@rastasack) reported

    @TheWholeTruthXX @RodgerPrice13 Every time a store says it's available online, I choose Amazon instead. Back when Mystery Bytes started, we also had Cellar Computers, but Rob got in trouble and that was no more.

  • SoyAtletismo Angel David Rodríguez OLY (🔛) (@SoyAtletismo) reported

    @Trader_XO Agree. Most index is down, Amazon just act as a support.

  • vintageaIien brooke (@vintageaIien) reported

    the way my sleep problems kept me up long enough for amazon to restock oled switches and then sell out of them in less than 2 mins….. anyway i have a new console coming :))

  • gothik42 Jackie McCarthy (@gothik42) reported

    @AmazonUK fed up with amazon taking money from my account when I don't want a service customer service very very unhelpful I better not have 79.99 taken from my bank as there will be trouble

  • mksoniji मनीष कुमार सोनी (@mksoniji) reported

    @AmazonHelp I have raised my issue your team took 3 days and now they are not ready to accept their mistake. @amazonIN @amazonpay I want my money back. You guises cheated me.

  • CerfontaineJean Jean Cerfontaine 🇿🇦 🇳🇿 (@CerfontaineJean) reported

    @stevehillwriter Stop talking down about him. It will be an 8 season series on Amazon.

  • DapperLass0315 Regina Gomez (@DapperLass0315) reported

    @AmazonKindle & @AmazonHelp who do we reach out to in regards to kindle books missing multiple pages or pages being broken and greyed out not allowing us to read?

  • Paswan2001 Vishal Paswan🇮🇳 (@Paswan2001) reported

    @amazonIN what will happen if I buy something at 0 price from Amazon due to technical glitch or pricing error? Is the order will be cancelled or something else will happen?

  • nilanjanaroy Nilanjana Roy (@nilanjanaroy) reported

    @saviojoseph007 Unfortunately Amazon is notorious for its history of acquiring book businesses and then shutting them down, from Shelfari to BookSurge etc.

  • HaiderBahrani Haider Bahrani 🎧 #PlaysGuitar (@HaiderBahrani) reported

    @thecoastguy Netflix is about not having DVDs or DVD players. Spotify is about not having CDs. Amazon is about not having shops. Uber is about not having cars. Teams is about not having to commute. Leisure centres are about not having your own pool! Yeah I know, but no one reads this far down

  • anilsinghmehta3 Anil Singh Mehta (@anilsinghmehta3) reported

    @AmazonHelp If delayed, a penalty will be imposed, it will be 100 per day. Now tell me why the customer should suffer, if there is problem with your payment gateway ????

  • Maid64936427 Maid (@Maid64936427) reported

    @bet365 The BBC badly let us down again letting Amazon Prime take this iconic tournament .

  • DewloUKnow H©©d Ob@m@ (@DewloUKnow) reported

    A lot of stocx money just went into Amazon they are a conglomerate problem. The shift 🤔

  • Lynncat123 Kristy M (@Lynncat123) reported

    @UWSinGA @AmazonHelp Disable the Sirius skill in your Alexa app. Then re-enable. You’ll have to login to your Sirius account again. Worked like a charm!

  • KimieLaylo Kimie Laylo (@KimieLaylo) reported

    How we in a pandemic but everything going up on subscription like @netflix and @amazon when y’all should@be going down 2-5$ 🧐🧐 make it make sense #AmazonPrime #netflix

  • rohitgoel83 R G (@rohitgoel83) reported

    @AmazonHelp What elaboration is required? Where to share? You will call me? Even senior Manager escalation ticket is not handled. Issue is open for several days for cashback

  • manishgaekwad manishgaekwad (@manishgaekwad) reported

    In other news, my second book, a memoir of my mother's life, titled The Last Courtesan, was due to be published by #Westland this summer after a long pandemic delay, but Amazon shut down the publishing company it owned a few days ago.

  • HeieneMarius Marius Heiene (@HeieneMarius) reported

    @WifeyAlpha I went short now on Amazon as a day play. It is up 13% as I opened it from down 7% pre earnings. Seems excessive.

  • costa11235 Costa (@costa11235) reported

    @chow_global @BradMunchen But that’s by choice. If Amazon slowed down the growth spent things would look markedly different

  • _trackno5 track5 (@_trackno5) reported

    @nice_byte tbf, based on Amazon’s backloaded comp it makes sense why they pip people. Can save a loy of money by ditching people before the bulk of their shares vest. anecdotally, I hear pip mostly applies to low level SDEs. SDE3 and above doesn’t seem to have that problem

  • bakshivaibhav85 Vaibhav Bakshi (@bakshivaibhav85) reported

    @AmazonHelp Thank you. Issue has been resolved as per my satisfaction. Amazon really cares for its customers.