Is Amazon down?

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 Problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

September 24: Problems at Amazon

Amazon is having issues since 07:30 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Website Down (56.18%)
  • Errors (23.60%)
  • Sign in (20.22%)

Amazon Outage Map

The most recent outage reports and issues originated from:

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • HaiderSonneteer
    Haider Bahrani (@HaiderSonneteer) reported

    @AmazonHelp I requested a reset as my acceptance was an error due to big advert aced in my way when trying to order. So far I gave gas long winded complicated emails saying very little. I do not want the 30 days right now.

  • RitsyRicha
    Richa Rupela (@RitsyRicha) reported

    @AmazonHelp I bought a remote controlled helicopter HX 708 V-max and in its first fly it's on of the wing attachment broke. The problem is that i bought it as a gift which was opened after two months as i sent it to US to my nephew.

  • Shabbzy_
    .sebastian 🛡️ (@Shabbzy_) reported

    @AmazonHelp I'm having an issue with cancelling my Amazon Music Unlimited on my account. When I try to go to the page to cancel I get an error message 'We're experiencing a problem with our system' any advice?

  • jasperscourtier
    Jo-Ann (@jasperscourtier) reported

    @MoonChildVicky @MissieK11 @LionsgateTV @PopTV Plus as Willow walked up the aisle her parents grabbed hands. Like they were desperate and not for joy of the occasion. Either they were frightened of Robert OR hoping to continue their “plot” to bring down the Henstridges. #LongLiveTheRoyals @LionsgateTV @PopTV @amazon @netflix

  • AmyLeMesmer
    Peanut (@AmyLeMesmer) reported

    You should sign up for @FilmstruckUK/@FilmStruck if you enjoy streams that are worse than DVD quality and enjoy terrible customer service. They don't even have the app available on Amazon Fire TV as it clearly states on their official website.

  • wheijke
    Wouter Heijke (@wheijke) reported

    @AmazonHelp That is why I tweeted. I bought from Google playstore, no problem like I did the last times I wanted to buy from Amazon. Funny you CAN buy harcopies... but then there is a big difference ;-)

  • NathanBartonn
    🇬🇧 | N A T E | 🔱 (@NathanBartonn) reported

    @AmazonHelp It's starting to feel like ground hog day, as it's the same thing everyday, on Saturday they understood it was a birthday present and guaranteed me it would be with me on Sunday with priority but I was let down once again.

  • behrangsa
    βehrαng (@behrangsa) reported

    @__apf__ What if users are logged into Amazon, Twitter, Microsoft, Facebook, Yahoo!, Instagram, Pinterest or thousands of other websites? This feature is problematic. In public places, Sign in to Chrome should be disabled. For guests, Incognito is good enough. This feature is unneeded.

  • neginsani1
    Negin Sani (@neginsani1) reported

    @amazon I have been dealing with Amazon for a book purchase for about a month and I am very disappointed in their customer service. Instead of emailing me that there is an issue with the purchase they just emailed me that we are going ro charge your card.

  • Sarveshacharya7
    Sarveshacharya (@Sarveshacharya7) reported

    On 31st August 2018 I bought and blackberry from amazon But I didn't got the proper phone So I returned the phone back to amazon on same date And now it's almost 1 month and I haven't received my Money back And even though after complaining about this issue on customer care

  • Praveen343567
    Praveen joker (@Praveen343567) reported

    @geekyranjit sir when we are buy a mi band 3 from bang good is it definitely came r not r it may be delivery was facing any problems is it safe like flipkart,amazon plz give the fly sir I don't know that's why iam asking this qns

  • filmchika
    chika anadu (@filmchika) reported

    @AmazonHelp Apparently you haven’t received any of my documents, by fax or by upload via my Amazon account, even though it still says Uploaded Successfully when I sign in to Amazon. Can I just speak to a human being from Account Services who can help, and not cust serv who have no authority?

  • pushparana06
    Pushpa Rana (@pushparana06) reported

    Sick of calling amazon two times without any resolution of my issue. @amazonIN @AmazonHelp

  • Nitesh1925
    Nitesh Anerao (@Nitesh1925) reported

    @AmazonHelp @consumerforum_ @Consumer2Court @jagograhakjago Sir this is an serious issue now, it's been 45 days but Amazon is trying to just play with me and my money. I had ordered a laptop worth Rs.55,539/- on 12th Aug'18 but order is still pending. My money is also deducted.

  • aldavigdis
    Alda (@aldavigdis) reported

    @nostalnerd By the way — I saw your original post about your book with a link that refers to my local Amazon. The problem is it changes the language of my local Amazon site to German (I had manually set it to English before) and it refers to the Kindle edition by default.

  • Hitss_jain
    Hitesh Jain (@Hitss_jain) reported

    @amazon @amazonIN @AmazonHelp @JeffBezos Biggest company in the world takes 2 days to resolve issue regarding product upload? And still not resolved? No TAT defined. No time frame given??

  • piamalani
    Priya Malani (@piamalani) reported

    @AmazonHelp There was still an issue with cashback. Not satisfied with how Amazon works with its promotion codes.

  • howdytherebub
    Bub (@howdytherebub) reported

    @AmazonHelp Yeah, but this is the last time I'm doing it. You lost my stuff last time, too. You guys have logistical issues and aren't ready to operate this service. I won't trust you again.

  • Hadding_
    Hadding (@Hadding_) reported

    @ClarkeMicah Based on Amazon's description, the problem with this book seems to be that it doesn't go far enough. It seems to be a book for people who can just barely tolerate a tiny amount of disagreement about history.

  • dineshr2790
    BulletBilla...🔪 (@dineshr2790) reported

    I understand that Amazon have lots of orders and its very difficult to manage all at right time and we cant avoid some human errors or physical mistakes. But why we are ordering through amazon is, amazon is a big network and they are capable of handling all these error and they

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported

    @AmazonHelp I have sent my contact details ans explained the issue via the link. I am now waiting to be contacted. Thank you.

  • SweetMrGibs
    Martin Wright (@SweetMrGibs) reported

    @AmazonHelp The point is, is that the lane has a 5mph limit and a sign explaining that children live down here. She could easily have hurt someone. I won't accept Amazon drivers behaving like that.

  • SweetMrGibs
    Martin Wright (@SweetMrGibs) reported

    @AmazonHelp Hiya. My wife, Maddie Walker, just had a package delivered. I'm working from home. The girl that delivered it put it on the porch, went down the lane we live down to - presumably - deliver another package, then came back up the lane doing something like 30 miles an hour.

  • pyykkis81
    Jarno Keskikangas (@pyykkis81) reported

    @AmazonHelp Well that's obvious. The problem is that currently *none* of Amazon stores delivers *any* Kindle devices to Finland. Is this by accident or by purpose? Your US support thinks UK should deliver, but they don't. Should I buy @kobo Aura One instead?

  • aara_bhaiji
    Chandan Parihar (@aara_bhaiji) reported

    @AmazonHelp I have replied, I never asked any money from you side. I just asked to replace my product and provide me a genuine one. You guys offered 1000rs to buy a temporary charging cable till you sort issue out. Now you saying you have sorted out issue.

  • rchadkirk
    Ralph (@rchadkirk) reported

    @AmazonHelp So apparently you can’t issue a replacement to the replacement, and I’ve still got to go to the trouble of returning two boxes to you as well

  • lucke2bme
    buffalove (@lucke2bme) reported

    @DelReid Amazon checkout not working.

  • ffjoefoley
    joejoe (@ffjoefoley) reported

    @AmazonHelp Yes I can send it to my parcel address in NI first. Then it gets sent down to me in rep of Ireland. What regulations.

  • Brutalitytruth
    Maxwell Rockatansky (@Brutalitytruth) reported

    @SenSanders Two questions: What laws has Amazon broken, and, if they have not, wouldn't your time be better spent coming up with laws that would prevent the abuse you say is happening?

  • ImranKhanhr
    Imran Khan (@ImranKhanhr) reported

    @AmazonHelp Filled the form let me know the time when this issue will be resolve??? Other wise no options to go for legal.

  • traceyb65
    just TraceyLee (@traceyb65) reported

    @AmazonHelp no worries :) when i try to sign in, it transfers to the Amazon sign in :/

  • Jay2thaVee
    Jason Valade (@Jay2thaVee) reported

    @RokuSupport As of last night my Roku Smart TV (TCL) I cannot connect to any services. I am connected to my home network with a strong signal. Failure to connect to @netflix @YouTubeTV @amazon Prime or my @plex server or @RokuPlayer channel. Any ideas?

  • nishadhthefirst
    Nishadh Amonkar (@nishadhthefirst) reported

    @AmazonHelp @SBICard_Connect Still haven't received the cashback. I understand @SBICard_Connect mentioned 28th Sept, 2018 as the date by which I will rcv the payment but @amazonIN cashback policy states that no request will be entertained post 28th. Im in a fix and you guys are beating round the bush

  • juicylucyp
    Lucy Pillinger (@juicylucyp) reported

    @AmazonHelp Hello that link doesn’t work ? I am getting error 7:3:0:0:1 trying to reconnect my echo to my home WiFi

  • askdrmakkar
    askdrmakkar (@askdrmakkar) reported

    @AmazonHelp I tried all ways nothing resolve my problem

  • Notahippymummy
    Samantha Richardson (@Notahippymummy) reported

    .@RoyalMailHelp logged on to Amazon to check on a delivery to find out it's at my local delivery office awaiting redelivery or collection. I'm happy to collect, but the problem is, you didn't leave a red card and your info says you won't release without one. What do I do now?

  • Notahippymummy
    Samantha Richardson (@Notahippymummy) reported

    .@RoyalMail logged on to Amazon to check on a delivery to find out it's at my local delivery office awaiting redelivery or collection. I'm happy to collect, but the problem is, you didn't leave a red card and your info says you won't release without one. What do I do now?

  • RldRahuldwivedi
    Rahul Dwivedi (@RldRahuldwivedi) reported

    @amazon @AmazonHelp Your customer service has been detiorated immensely, if at all it exists now. They just have been asking for two more days since 10 days to resolve a small issue.

  • davidbyatt
    David Byatt (@davidbyatt) reported

    @AmazonHelp No. Standard email yesterday to say it was dispatched. Delivery due on Wednesday. Online chat even unable to say why. Refused to cancel but refunded after 40 mins of me asking. Absolutely useless. And after the weekends issues with another order I will NEVER use amazon again

  • TigerLackie
    Carrianne Lackie (@TigerLackie) reported

    @MartinSLewis if I buy something off Amazon ..it's broken in 2 days .it was not stocked by Amazon but they took the payment. Who is my contract with ? I have asked for the supplier to swap the item ..they said the seller may not get back to them ??

  • ObiGrae
    G (@ObiGrae) reported

    @AmazonHelp Sadly, I think your system is broken then. I can see the deal if I search for specific Star Wars Lego sets. <shrug> I’m not ordering, just trying to help.

  • RoryCheCorrigan
    Rory Corrigan (@RoryCheCorrigan) reported from Irthlingborough, England

    @AmazonHelp Tracked it all the way from drop 15 down to 1 to go till mine was delivered then all of a sudden it said the driver attempted and you wasn’t home. What’s the point in paying for a service that doesn’t work and now it looks like I will go with the @Google home mini due to poor CS

  • salaymehb
    British Columbian (@salaymehb) reported

    Stupid @AmazonHelp tells me to deal with the seller !!!!!! Why do we have to deal with amazon if we have to contact the seller !!!!! @amazon must go down

  • 353839052d72499
    raviiyer2244 @ gmail (@353839052d72499) reported

    @AmazonHelp Three orders pod not available no pincode issue just excuse

  • salaymehb
    British Columbian (@salaymehb) reported

    Since @amazon started dealing with Chinese smugglers and the business is going down how come a shipment takes like two months is it coming from Mars ?????? Scammers

  • NeilCurtisme
    Neil Curtis (@NeilCurtisme) reported

    ... headaches. The worse thing is I have been selling this ASIN for over a year, and I have changed none of these product details. It was a glitch in Amazon that they supposedly fixed, but it ended up updating some product details. Fingers crossed fixed.

  • GeodesicDragon
    Gee Un Sassy Dragon (@GeodesicDragon) reported

    It annoys me that Amazon doesn't let you assign a static IP address to your Dot; mine keeps bitching that it is 'having trouble understanding,' despite me going through setup twice. It works for a few minutes, then gives up, and I think it's down to the fact our DNS changed.

  • Sheffield_Kevin
    ktam@mastodon.social (@Sheffield_Kevin) reported

    @AmazonHelp The please make a selection popup is also completely unhelpful in trying to solve my problem. Just to let you know before contacting amazon help by twitter I had already looked at both these pages a number of times. Now it just feels like wasting my time.

  • MADrossel
    Drossel ⚽ (@MADrossel) reported

    @AskPS_UK No, because the issue obviously is the PSN Store. Everybody who entered the 12 digit code for the game has this problem. I talked to amazon and they said that they are aware of the issue but it would be the issue by Sony and not by Amazon.

  • Mathew30
    Mathew Lisett (@Mathew30) reported

    @AmazonHelp So your more than happy replying to my other issues, but somehow dont want to explain why the @theragun is bring sold by you at double the price

  • MADrossel
    Drossel ⚽ (@MADrossel) reported

    @AskPS_UK Everybody who has ordered the game from a third party (Amazon, MMOGA) has this problem. Only the people who ordered at the store directly are able to download atm. When I select my game from my library, there appears a loading screen which brings me back to where I was before.

  • Vishwasv17
    Vishwas (@Vishwasv17) reported

    @AmazonHelp Hi, I got an e-mail that my issue will be resolved in 48 hours. It’s been 3 days and no response again!

  • anand_u7
    Anand Unnikrishnan (@anand_u7) reported

    @AmazonHelp Definitely not .Doubt the role Social media has with regard to customer issues

  • ADotMolajo
    Blockchain Ade (@ADotMolajo) reported

    Jeff Bezos recently said he doesn’t care about amazon’s share price. He cares about his company’s ability to deliver on promise. The same should be true about Blockchain. If crypto is down, it doesn’t mean Blockchain is dying. Actually it may be necessary for Blockchain to scale.

  • BhavanaSDixit1
    Bhavana S Dixit (@BhavanaSDixit1) reported

    @AmazonHelp Hi , Even though the team responded back to me. Issue has not solved yet. Request you to contact me again.

  • Mehitabel_Delhi
    Kaveri (@Mehitabel_Delhi) reported

    @AmazonHelp There is no skip sign in option. Do you want me to send you a screenshot? This is truly cumbersome

  • ehsanaasif
    Aasif Ehsan (@ehsanaasif) reported

    @AmazonHelp I don't understand what are you trying to say.I will get a refund and then I will have to order from a diffrent seller? But the real question is will I get it at the same price. You guys harassed me so much and now you are not doing anything to fix it. @amazonIN @AmazonHelp

  • RayPride
    Ray Pride (@RayPride) reported

    “Baby clothes, baby swings, baby stem cells, who knows - I don’t know what half this shit is. All I know is that I spend all day breaking down the goddamn Amazon boxes.”

  • Mehitabel_Delhi
    Kaveri (@Mehitabel_Delhi) reported

    @AmazonHelp You have deactivated my account so I can no longer sign in (I had requested for that). All I need you to do now is release my mobile numbert on Amazon. Why is it so hard to have that processed? PLEASE HELP. And please don't share a link again - i cannot sign in.

  • anand_u7
    Anand Unnikrishnan (@anand_u7) reported

    @AmazonHelp Thats not of much importance when you are not able to timely resolve issues

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error