Is Amazon down?

Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 Problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

July 21: Problems at Amazon

Amazon is having issues since 03:30 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Website Down (52.67%)
  • Errors (26.72%)
  • Sign in (20.61%)

Amazon Live Outage Map

The most recent outage reports and issues originated from:

Amazon Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • twitchartiiz
    Artiiz (@twitchartiiz) reported

    @k_koko31 @TwitchSupport If you choose "Twitch Prime" as issue it'll get to amazon support

  • k_koko31
    kKoko31 (@k_koko31) reported

    @twitchartiiz @TwitchSupport But I submitted my tickets through the Twitch website. Should i be doing this over at amazon? Is twitch support unreliable for issues concerning their website?

  • Bucky0601
    Bhanu Pratap Singh (@Bucky0601) reported

    Is there any issue going on in Amazon prime video app? Videos are playing in fast forward mode. Just frustrating. @PrimeVideoIN

  • bibbleco
    bibbleco (@bibbleco) reported

    @tonys2009 @gmkonline @bbradleymp Well, the issues witb retail are that is to Amazon and that. Can't see I've seen any looking g like ghost towns though TBH, but then I'm in the SE

  • kateclorenz
    Kate Lorenz (@kateclorenz) reported

    FIL's technology to-do list: 1. Show me how to copy and paste. 2. Fix the printer. 3. Reset Amazon. Well, that escalated quickly.

  • tissarah
    Chandler (@tissarah) reported

    @JadenGeller I need "things I want to watch" ... I've tried telfie and it's okay. Also things I want to read... GoodReads isn't great. So Slow on Mobile. Ironically it's integration with Amazon is just bad.

  • kateclorenz
    Kate Lorenz (@kateclorenz) reported

    FIL'S technology to-do list: 1. Show me how to copy and paste. 2. Fix the printer. 3. Reset Amazon. Well, that escalated quickly.

  • inder4AI
    Mr. Bling (@inder4AI) reported

    @WestCoastEddie @amazon Similar issues with me.. it automatically logged out all my apps on device and Ian unable to login anymore

  • DonieDanai
    donie🌹 (@DonieDanai) reported

    @AmazonHelp Yes. Also uninstalled and reinstalled the app... same error message.

  • watermaidens
    Nancy Lee Galloway (@watermaidens) reported

    Sick of Prime being shoved down my throat at Whole Foods. Just been informed that the semiannual supplement sale I’ve participated in for years is now ONLY for Prime members. To hell with you amazon - I’ll go elsewhere.

  • timthesparge
    Murunga Kanyutu (@timthesparge) reported

    @JumiaKenya We load our cards, go to jumia, shop n shop, then when you want to check out....pap! Mastercard not working.then you are told its the bank and wonder why you can shop on Amazon, aliexpress ,Alibaba but our own kaput!

  • amstillion
    Ann-Marie Stillion (@amstillion) reported

    @AmazonHelp OMG. Your system is so broken. I contacted you on twitter because there is no way to get through this queue on the site.???? What is the number? Your site is seriously broken. No way to chat. No way to email. Nothing.

  • JpowersLFH
    Jennifer Powers (@JpowersLFH) reported

    @OnTrac_Shipping Ontrack, I would like to know how I may order from Amazon and be assured that on track is NOT the chosen shipper. Yet again a package that was to be delivered did not arrive. Done with this terrible service.

  • sammieclark10
    samantha clark (@sammieclark10) reported

    @AmazonHelp Hi tried to use call me now, but it keeps saying not working at present. However kindle still not working. Help please

  • hazzardous72
    Wayne Hazzard (@hazzardous72) reported

    @AmazonHelp Thank you for your 'helpful' tips. I've even knocked on doors to see if it was delivered in error to other neighbours.

  • fabelwoods
    𝕶𝖆𝖏𝖆 (@fabelwoods) reported

    @_Gingr_ Would you say all the energy used to make and ship that spork is less than it take me to clean maybe one or two of these piece of cutlery when I'm out And using them? The weight itself not a problem for me personally. Thanks for the tip, but I don't use Amazon.

  • khushhalgupta1
    khushhal gupta (@khushhalgupta1) reported

    This is year old matter I have courier my expensive $ 550 price phone to amazon by spending $60 for air courier to USA. But till today neither amazon repair my phone nor return the same. I hope soon amazon will resolve this issue.

  • winemaker
    Andrew Nash (@winemaker) reported

    @AmazonHelp problem is intermittent though - it was a problem yesterday and then the same shopping basket check out worked fine this morning

  • karldrinkwater
    Karl Drinkwater󠁧󠁢󠁳󠁣 (@karldrinkwater) reported

    @matthillco You'd be fine on Goodreads - there are no issues with pretty much anything there, and even though it is owned by Amazon they leave the reviews alone. You're right about Amazon though, especially at the moment. (Likewise I review other authors on Goodreads but not Amazon.)

  • lyndztanica
    💜Lyndsey☁️R.🖤 (@lyndztanica) reported

    This isn't even getting into the issue of Amazon's MYRIAD of issues regarding how it treats its workers, how dehumanizing it is to work in their warehouses, and how many of them cannot even afford to make a living on the wages it pays.

  • ShariqueRahma11
    Sharique Rahman (@ShariqueRahma11) reported

    @amazon your customer service is too bad all illiterate person is sitting at ur desk I share no of mail with problems but no one can revert it back, now tell me where I have to lodge my complaint so someone can look over it and revert it back

  • chris_doub
    Christian Doubble (@chris_doub) reported

    @CP_TheWorks @BBCTwo How about a drinking game involving Arthur Lowe’s infamous “Gin Amazon”? You have to down one if you fail to pre-empt the characters’ catch phrases.

  • Lisa1986Carter
    Lisa Jo Carter (@Lisa1986Carter) reported

    Yesterday I wasn't very happy with Amazon but today I am as they've been so quick and speedy to replace a delivery that I had that was broken. Wouldn't have minded so much if it was just for me but it wasn't; but all's good!

  • caterham7
    Paul Davis (@caterham7) reported

    @amazonhelp hello there’s a problem with locker delivery in the UK. All of my local ones are shown as full so I tried random ones all over the country and they are all full.

  • ANILGUP49980033
    ANIL GUPTA (@ANILGUP49980033) reported

    @tcl_india now my voice search remote RC602S not working. Last year I purchased 55" 4K UHD LED TV through Amazon. Pls tell me from where It can get repaired or exchange? . Or from where I can get this remote?

  • HOMBART_83
    Craig Satoshi ⚡️ (@HOMBART_83) reported

    @MailOnline Why don't you write about Amazon workers protesting terrible work conditions in Poland, Czech Republic and Germany instead you corporate cock sucking twats?

  • DawiLDanger
    DawiL (@DawiLDanger) reported

    Hm, Amazon Logistics is turning weirder and weirder ... not sure if they even note down who signed ... he did not even ask my landlady who she was, simply handed her my parcel (normally couriers have to write down the name of those who signed for a parcel, as far as I know?)

  • amstillion
    Ann-Marie Stillion (@amstillion) reported

    @AmazonHelp I can't tell who the carrier is. But honestly, I am rethinking my prime membership at this point. It was two different products and one product I have ordered twice with the same result. I found it down the street and can order elsewhere but what is going on?

  • shebang_the_cat
    G illia unso N (@shebang_the_cat) reported

    So yesterday I got a Sonos One, which has Amazon Alexa. So far it took 5 tries to get it to play the Xanadu soundtrack. Even then I think it’s going to just do the one song. This thing is broken omg

  • realBigMass
    Big Mass (@realBigMass) reported

    @virginmedia @UKTV Are you going to cut the price down on our packages then? UK TV have most of the channels we watch in our home. Stuff like this is why most people move to streaming services like Netflix and Amazon Prime they’re cheap and at least they listen to their customers...

  • tiDDyologist
    John Redcorn (@tiDDyologist) reported

    Take this down before I destroy my plan b quick order button from amazon

  • giant_orb
    hambone (@giant_orb) reported

    I will always remember 21 as the year I became wildly irresponsible, generally a terrible friend, and when I bought a tattoo gun off amazon

  • Pundamentalism
    Pundamentalism (@Pundamentalism) reported

    When are we supposed to take down our Amazon Prime Day decorations by?

  • vatsalengg
    Vatsal Jain (@vatsalengg) reported

    @PrimeVideoIN @comicstaan Transformers : the last night is not streaming, downloading with best, better quality properly It keeps fast forwarding & stuck after 2-3 minutes Please fix this ASAP, it seems like pirated choppy version. - Amazon Prime customer @AmazonHelp

  • RonnieB2002
    Ronnie Baker (@RonnieB2002) reported

    @Brazzers When she pull down her skirt, and it looks like the amazon was shrunk and glue to her vagina

  • RealThomasTV1
    Thomas TV (@RealThomasTV1) reported

    @KrissieY1997 @KoffeeYT @standingsimmer @MsGryphi @RoryPlays_ Yes it's by Neewer I think on Amazon but they're not that great, it doesn't support the weight of the mic very well so I have to use something to stop it from falling down haha, I had one before which didn't have that problem but I had to buy a new one because of wear over time

  • 007SlappersOnly
    One Peace 🇯🇲 (@007SlappersOnly) reported

    @Crislex You can't just send an update to fix that issue lmaooo. If it's a huge issue for someone either plug an ethernet in, buy a $30 wifi booster off amazon, or sell/trade your old PS4 for a slim

  • breezeblocks
    zoe (@breezeblocks) reported

    if i cancel my trial of amazon prime before my package gets here will they like...slow down my delivery askin for a friend

  • Mech_Cheese
    Randy Gunter (@Mech_Cheese) reported

    It is pretty bad when my @amazon Fire HD10 tells me that my 10mb DSL connection is a slow network connection. I will be glad when decent broadband speeds nationwide are the normal. If I could move closer to town to get 100mb connection I would. Come on @CenturyLink step it up.

  • thejayantdey
    Jayant Dey (@thejayantdey) reported

    @AmazonHelp what a terrible experience you guys gave me. Product not inside your packaging. Customer support says we have done investigation and nothing can be done. Because of you folks i will probably never sho online again

  • joshuadelung
    Josh (@joshuadelung) reported

    Warning - don't order from @googleexpress. Terrible service. My package was canceled en route and they never alerted me until I emailed after it was two days late. They offered a refund and coupon that would make it cost more than the original discount code. Back to Amazon....

  • rw8631
    🌸✌🍀 (@rw8631) reported


  • blakemitch
    Blake (@blakemitch) reported

    @AmazonHelp Believe me you'll be hearing about it either way. same day/one day shipping shouldn't mean I have to go pick up the package at the shipping company 2-3 days after it was supposed to arrive, after tracking it down myself from false information #WastedAmazonPrime #WastedTime

  • LauraCarmella
    Laura C. Bernardo (@LauraCarmella) reported

    @AmazonHelp Link not working. I contacted amazon customer service and was offered a $10 promotional credit for this disgusting health violation. I’m canceling my prime account.

  • khushhalgupta1
    khushhal gupta (@khushhalgupta1) reported

    @AmazonHelp continue e-mail from amazon:- via an economical air mail method, and let us know what your return shipping costs were through the link below. We will be happy to issue a refund of the same as well.

  • jamieb_uk
    Jamie Berwick (@jamieb_uk) reported

    @Halfords_uk Don’t worry I’ve bought via Amazon. And we wonder why the ‘classic’ retailers are going down the pan.

  • imanenvoy
    Imanenvoy (@imanenvoy) reported

    Got @amazon Cloud Cams for household security. "Amazon Cloud Cam can only be registered to one Amazon account. Household Profiles are not supported." Amazon's support solution "share your account login credentials with the family". @ArloSmartHome Any better? #Horribledesign

  • malcmalik
    Malc Malik (@malcmalik) reported

    @AmazonHelp Already talked to customer service and handled the issue regarding the package y’all threw in the yard while it was raining. Now let’s talk about my package that was marked “delivered” but is nowhere to be found.

  • FranchiseKicks
    Franchise 🤘KLiQ🤘 (@FranchiseKicks) reported

    Word of advice to everybody. If Amazon ever cancels any of ur orders, make sure to hit up their customer support live chat cause they will always issue you at least a $5 credit to your Amazon account each time. Just got quite a few $5 credits issued to my account for those Glades

  • JamesPaolino
    James Paolino (@JamesPaolino) reported

    Is it a problem if I have no idea what’s in the amazon box that is currently sitting on the table for me?

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error