Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 10/20/2025 12:25

October 20: Problems at Amazon

Amazon is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (41%)

    Website Down (41%)

  2. Errors (33%)

    Errors (33%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesClinton Sign in
United StatesJurupa Valley Errors
United StatesUnion Errors
United StatesElk Grove Website Down
United StatesDeLand Sign in
United StatesShirley Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • shariqueniazi shariqueniazi (@shariqueniazi) reported

    @AmazonHelp Please get me solution for the problem.Why amazon kept my money for so many days.Are they not aware about the deliverable pincodes in India.If no solution is given I will file a complaint in consumer forum.Thanks

  • ahgababie kyle (@ahgababie) reported

    @fcded_day IM HAVING A PROBLEM WT MY CASE BC IN THE SLOT, MY PEN WONT FIT BC OF THE SLEEVE AND ALSO IT WONT CHARGE BC OF THE CASE!!! AMAZON SCAMMED TF OUTTA ME !!!!

  • lyshiaaaa Alyshia Shardee’💟 (@lyshiaaaa) reported

    Why is Amazon having a damn fire drill at 6 in the morning like it don’t take 30 minutes to get out this damn building and who about to be running down some damn steps tf. 🤬 baby just burn me up. 🖕🏽

  • littlemac1183 John Suarez (@littlemac1183) reported

    @CallMeDjm They had Lucas games and they shut that down when they purchased lucasfilms. It all depends if that fits into their current model. Honestly I could see Amazon buying a game company at this point

  • PaulCottam12 Paul Cottam (@PaulCottam12) reported

    @charlie_winyard @AmazonHelp First world problems 🙄

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 11.32ms Download: 658.25Mbps Upload: 367.4Mbps

  • TinyTonyChicken The Truth is Censored (@TinyTonyChicken) reported

    @JabariBrisport @Bobby4Brooklyn Lol he’s retweeting compliments so it pushes down his amazon post where he gets destroyed because no one wants his $3 a package theft but yet he’s pushing it through anyway. He’s the most bated person in Brooklyn. Screwing over the middle class

  • tezeranatnael Natnael Shitaye (@tezeranatnael) reported

    @AmazonHelp @AmazonHelp yes I have. Through every attempt to submit you documents I have received an email which looked identical to the the very first mail that said you couldn’t verify my account. I’m not getting anything new or issues pointed out from my side.

  • Kapil5Sirohi Kapil sirohi (@Kapil5Sirohi) reported

    @AmazonHelp Request you please resolve my issue

  • WittyShubh Another PhD (@WittyShubh) reported

    Despite receiving it, they haven't resolved the issue yet. Is the delay intentional @amazon? Another way to harass your regular customers due to arrogance of your specialist team?

  • iabdulilah0 Iabdulilah0⚜️ (@iabdulilah0) reported

    @hamanfn its a shoping server by amazon what are you waiting from this server ....................

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Boingo Wireless ISP: Amazon PING: 13.41ms Download: 682.8Mbps Upload: 657.63Mbps

  • murphy4u60 Paul Murphy (@murphy4u60) reported

    @CatsProtection I wouldn’t expect next day delivery from you. But it has been 2 weeks now! I have ordered from lots of small retailers online this year and received deliveries within a few days. Thankfully Amazon exists because they can deliver tomorrow as it seems you have let me down!

  • BoojumsSnark Sho #BLACKLIVESMATTER (@BoojumsSnark) reported

    Tree arrived! Sadly it’s too thicc for the stand. I don’t have a saw to trim the tree down, so ordered new stand, and got full refund on the first (without sending the item back? Amazon, u ok?) fingers crossed it arrives tomorrow! Can’t have my tree drying out 😭

  • Rahul5364 Rahul Bansal (@Rahul5364) reported

    @AmazonHelp Yes all details share but no solve my problem

  • WittyShubh Another PhD (@WittyShubh) reported

    @amazon @amazonIN It has been a month since I complained, and the issue hasn't been resolved yet. I returned the item when your specialist team asked me to pay twice for one phone. 1/n

  • LesleyAnnhardy2 Lesley Ann hardy (@LesleyAnnhardy2) reported

    @My5_tv Not able to watch any programs on the my5 app and Amazon fire stick has been down since last night CA14 area

  • DriftyZatara Allan (@DriftyZatara) reported

    @AmazonHelp We're sorry, but we encountered an error when processing your request. Please try again.

  • EMiller8980 Eric Miller (@EMiller8980) reported

    @nickholeless @Wario64 Got mine from the first wave Amazon pre-order from the one and only Wario. Don't get salty you guys are slow af.

  • EsTR3lLa1678 Estr3L/@ Mejia (@EsTR3lLa1678) reported

    @AmazonHelp hello Amazon kids is not available in the USA??? I have been trying to connect and not working. Thank you

  • highneilhi Meg Yates (@highneilhi) reported

    @AmazonHelp We're in the middle of a pandemic and my package came open. It's a bit more than sharing my experience Amazon, it's a ****** issue

  • 155books Shannon Rose 🌻 (@155books) reported

    I might be having a terrible day but my boyfriend just texted me to tell me an Amazon parcel arrived and I haven’t ordered anything.... 👀

  • Varikuti14 NagaBhushanam V (@Varikuti14) reported

    @AmazonHelp I bought a HP desktop. I was just requesting Amazon to give me invoice with product serial no printed on it. HP team is asking this when I reached them for warranty issue.

  • LesleyAnnhardy2 Lesley Ann hardy (@LesleyAnnhardy2) reported

    @All4 having trouble watching the all4 on the app on Amazon fire stick error code 011 tried uninstalling and reinstalling nothing is working been like this since last night

  • ursita2010 Ursita Gravril (@ursita2010) reported

    @AmazonHelp This did not help, first As once again the account has Spanish language that was NEVER the set up language, spoke with a person that had trouble understanding the issue and only promised to escalate the problem.....hopefully you investigate and resolve this issue.

  • J420Henry Todd (@J420Henry) reported

    @brizzle_bill You going to burn down that amazon or not?

  • Baztoon101 BASIL (@Baztoon101) reported

    @AmazonHelp Nope just said there was a problem and can't deliver it when there was only an hour left to deliver the item

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Boingo Wireless ISP: Amazon PING: 5.275ms Download: 741.88Mbps Upload: 759.34Mbps

  • KyleJac89532514 Kyle Jackson (@KyleJac89532514) reported

    @boxersforlife @yogagenie What about Walmart and Lowe’s, thanksgiving was packed with so many people I couldn’t hardly walk down an aisle, but churches are bad! What about Amazon and postal services? They have increased in workload... but churches are the problem

  • Livvvsterr Olivia (@Livvvsterr) reported

    Has anyone tried downloading the @ReelzChannel app on their Amazon FireStick? It’s been nothing but trouble for me. I can’t watch an episode without something happening to the app. #REELZ needs to gets it **** together. Especially if I’m paying the damn app!!!