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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (50%)
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Errors (27%)
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Sign in (23%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portland |
Website Down | |
| Clermont |
Sign in | |
 Glasgow |
Website Down | |
| Winchester |
Website Down | |
 Quito |
Website Down | |
| Esmeraldas |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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hannah
(@hannahworley_) reported
from
Prattville, Alabama
when i get bored i order **** on amazon that’s my problem cause i’m always bored
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Issac Dowling
(@IssacDowling) reported
from
Salford, England
Either Amazon's game streaming is gonna be great or terrible, Xcloud or Stadia. I feel like it's probably not gonna go like PS now where it's kind of ok but not good enough
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Subrata Chakraborty
(@ChaksTalks) reported
from
Pānchuria, West Bengal
@AmazonHelp I did fill up the details on the link. As a result for the fourth time a person came this morning for the return pick up, but did not take the stuff as he was not informed it is broken. Please understand, it's a loos of your bandwidth and mine. Guide accordingly.
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DAVSPURS
(@davspurs) reported
from
Widnes, England
@TheTHFC @RonalQuinnho17 So what do you do sonny if I call you on Amazon lazey just laugh it of no you react thats 2nd time hes done it if you think Mourinho got good history on players your deluded every club hes caused troubles ego's to big the special ones the nasty 1 Man U fans tell me hes trouble
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Paul Kelly
(@Pabskelly) reported
from
Newcastle upon Tyne, England
@NeosSmartHome what’s going on over there? Alexa cameras been down all day. This is beyond a joke now.. every week it’s something else. Has anyone out there tried the Amazon Blink or can recommend a camera that actually works? Reliably?
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Sandeep Chaudhary
(@Sandeep09598328) reported
from
New Delhi, National Capital Territory of Delhi
@AmazonHelp I am frustrated with Amazon India. Once my issue is resolved, I will uninstall Amazon app and would never use services of Amazon India. Other Indian e-commerce companies are far better than Amazon India. @JeffBezos @amazon
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KenRose
(@KenRose62243801) reported
from
Calgary, Alberta
@AmazonHelp The link you sent me is useless. I cannot email or call because my specific issue is not listed. This is the worst customer service I’ve received and I’m getting mad enough that I am going to tell others my experience. You clearly don’t want to solve my issue
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Michael Grant
(@michaelgrant) reported
from
Half Moon Bay, California
@stevesi @verge It is laughable to me that people would instrument their homes with either Amazon or Google tech given the clear data collection incentive problem given business models. But I’m an outlier as I don’t understand enabling Facebook either given that company’s track record.
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Ashish Jha
(@jha_ashishjha) reported
from
New Delhi, National Capital Territory of Delhi
@AmazonHelp i replied on that time but not getting any solution. and i don’t think u guys will solve this issue.
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Lee Menzies-Pearson
(@insertgeekname) reported
from
Poplar, England
@Slightly_Random They don't understand UX across any of their services. On the plus side Amazon does allow you to fall down the rabbit hole and discover strange and usual films
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bobfrost (nbLittleGem)
(@bobfrost) reported
from
Devizes, England
@SteveLaws19 And? It asks for the first piece of my postcode and allocates me a random number whereas Amazon knows me down to my inside leg measurement?
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YOGESH BAHRANI
(@bahrani_yogesh) reported
from
New Delhi, National Capital Territory of Delhi
@amazon has purchased Amazon fire stick last month and is not working properly. Struggling to contact u guys. Can you please check me out in below numbers to get it resolved. 9654336009 9795920009
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Change Seeker 🇮🇳
(@naraharinaveen) reported
from
Annāram, Telangana
@AmazonHelp Unfortunately this is not a "remorse" return... The Samsung M31 was having technical issues which made to rethink in the model... I would appreciate if you understood the issue before making a blank / template statement... This is not expected from amazon
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Dr Satya Dubey
(@satyapd69) reported
from
Filton, England
@AmazonHelp No for payment and order delivery you consider this number only and now for problem solution you are asking me to change the number absurd response.
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Lenny Stratton II
(@LennyStrattonII) reported
from
Bluff City, Tennessee
@JustinColeMoore is live at the ryman not working on Amazon music? Every time I try and play it,it says song no longer available
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SAPTAPARNA
(@Parna7leaves) reported
from
Silchar, Assam
@AmazonHelp @AmazonHelp is my feedback/issue regarding the "Mahisashurmardini" by Pankaj Kumar Mallick, Birendra Krishna Bhadra resolved????? Please reply!
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Retro Stinga
(@RetroStinga) reported
from
Manhattan, New York
If @Walmart wants to seriously compete with @amazon they have to cut down on a lot on merchandise advertised on their website that is only available in their stores.
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Apoorv Agarwal
(@ap_apoorv) reported
from
Allahābād, Uttar Pradesh
@AmazonHelp @MadasuSudheer The same issue is with me, still can't see the sixth episode on your site. 😠
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mapdevil 🇬🇷🏴
(@mapdevil) reported
from
Anoixi, Attica
@mordoc1 @JeffBezos @amazon Have you tried Kindle support? I had a problem a couple of years ago and they were excellent.
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Kit Fisto
(@elandegeneres) reported
from
Pembroke Pines, Florida
Life pro tip: buy **** from Amazon fulfillment then return it with a random broken item
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vishwa deepak singh
(@vishwadeepak875) reported
from
Andhera Chauki, State of Bihār
@AmazonHelp I received the mail and explained them my whole problem many times (more than 10-15 times) but they are not able to solve it and issue still exists #Amazon . Can #Amazon really don’t solve such small issues??
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Vishal Patel
(@vishalpatel_22) reported
from
Arun Arekar -residence, State of Gujarāt
@amazonIN There is an issue with an order delivered. I was delivered a Panasonic TV yesterday, but a item - TV table stand has been delivered wrong. We contacted Panasonic, they told to contact Amazon to replace the stand (Not whole product) as it was bought from Amazon website.
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@mixtapeminimusic
(@mixtapeminimus1) reported
from
Cedar Hill, Texas
@Dolly_Benton Amazon hands down, some products you can get the same day.
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BF-Technologies
(@TechnologiesBf) reported
from
Islamabad, Islamabad
sourcing or down to personal preference. 2. customer service i don’t have vas spending a lot of time on this in my business. purely because i do not find it takes a lot of time. most issues are handled by amazon which fulfils 99.99% of my orders. therefore, i wouldn’t set this
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N I K K I ™
(@NikkiDeuce) reported
from
Los Angeles, California
Trying to watch “Capone” on amazon. Thought it was going to be great film about Al Capone. Had potential to be good . I’m disappointed. It’s terrible . Stick to my documentaries
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Alana Jordan
(@AlanaJordan) reported
from
Los Angeles, California
@SirBrewtonR @amazon Long story, but thank goodness for @Chewy or my cat would probably be dead. After 4 hours on the phone with 7 representatives over the course of several days of issues with my “next-day” delivery, I learned you’re much better off never speaking to their customer service at all
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vimal parmar
(@vimalparmar786) reported
from
Lal Darwaja, State of Gujarāt
@SamsungIndia @SamsungMobile @SamsungUS Dear Sir, We have purchase Samsung M31 from Amazon on 19 August and after 5day I have face some technician issues like heating Slow Working camera Capture issues. So that I have raise query for refund because of police for 7 day replacement
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I Want To Be the #PureGoldCEO
(@MkPaxson) reported
from
Vineyard, California
@sea_melinda Good question. I haven’t tried. Every time I hear about other people having similar issues, Amazon’s response has essentiall been “oh well.”
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Kit Fisto
(@elandegeneres) reported
from
Pembroke Pines, Florida
Buy stuff from amazon fulfillment and then return it when a random broken household item
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Subrata Chakraborty
(@ChaksTalks) reported
from
Pānchuria, West Bengal
@AmazonHelp Order placed: 31 July 1st return attempt: 3 Aug Complaint lodged: 16 Aug 2nd attempt: 17 Aug Tweeted: 4 Sept Mailed: 5 Sept 3rd attempt: 6-7 Sept Mailed & tweeted: 24 Sep Fourth return: 25 Sep Status: Incomplete Pickup guy 'Product is broken, not updated in the image I have'!!!