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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (40%)
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Errors (34%)
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Sign in (26%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Roanoke |
Errors | |
 City of London |
Website Down | |
| Dallas |
Website Down | |
| Philadelphia |
Errors | |
| Spartanburg |
Errors | |
| Commerce |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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𝚔𝚒𝚛𝚞𝚝𝚒
(@kiruti) reported
Sometimes I want to start paying for Amazon Prime Video then I remember how terrible its UI is and decide not to go forward with the decision.
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Romil P.
(@p_romil) reported
@amazon @amazonIN @AmazonHelp If you cannot fix the issue, might as well mention it properly instead of replying with irrelevant nonsense. The issue isn’t even acknowledged yet and a Twitter support clown Jaideep says that information has been shared.
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Lola 🌻🍃🍂
(@Lee89364493) reported
Dear @Amazon your website shows my order delivered yesterday. It has not been delivered. Your website is not helpful in bringing resolution to this issue..
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Romil P.
(@p_romil) reported
Even after the issue was twice escalated to the CEO @ajassy @JeffBezos @AmitAgarwal the issue keeps on repeating to our whole area. And the Twitter team is totally useless. #amazon (2/2)
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ManishR
(@manishrakesh) reported
@AmazonHelp And your link is still not working, so tell me the resolution here or in DM.
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nnand111
(@nnand111) reported
@AmazonHelp Selling defective Chinese products and if customer requesting for warranty service help. Then you are de escalated the issue. Thanks for your hopeless support.
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Dreamchaos
(@Dreamchaos_) reported
@maggiefixx Kpop Market through amazon, never had issues before, but from what I understood it was because something went wrong when dcc postponed tue release 😭
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VIBHA DUBEY
(@VIBHADUBEY13) reported
@AmazonHelp Which email .... I didn't received any email regarding this issue.. request you to plz send it again it's already 7 days and the issue is unsloved
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Romil P.
(@p_romil) reported
@AmazonHelp You gave a link that is already available on Amazon website. Those guys don’t help which is why I messaged on Twitter. Twice the issue was fixed by your CEO still the local delivery station keeps doing nonsense crap.
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Stephanie Bolton
(@stephbolton) reported
According to Amazon I have 48hrs wait for the seller to get back to me to see if I can get a refund. Apparently It’s my fault because I placed the order with a “Third Party Seller” - who knew this was an issue?
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Stephanie Bolton
(@stephbolton) reported
You pay a fee to @Amazon, to be “prime” (which they have just increased) thinking I was protected when I shop with them. Apparently you are not if it's a “third party seller” Apparently there is no way to escalate my issue in their complaints system. Buy at your peril
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Kailash Singh Rajpurohit
(@Kailashsingh_15) reported
@AmazonHelp @amazonIN @AmazonHelp my issue has not been resolved yet. Pickup was again cancelled by user. There is no response from your team. Please resolve this issue as soon as possible.
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Joyto Roy
(@Crazie_Joy) reported
@AmazonHelp @amazonIN I have an issue for which I contacted customer care twice. Both the times they put the call on hold and then cut it after sometime. Is this how they are trained to handle customers ? Who should I contact next to get it solved ? #AmazonPrime customer
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Sanu Chaudhary
(@SanuCha92470962) reported
@AmazonHelp Hello sir i am buy boat speaker.But receive another speaker complaining in customer care he are investigate and generate pickup but refund was not issue and complain in invagination team not reply please help Order id no -#408-4860445-7700306 Amazon Prime member also
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nnand111
(@nnand111) reported
@AmazonHelp Please see this is Amazon service not willing to support a customer in a genuine issue. Only lingering issue on fake reply
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Ozz
(@avoblackfyre) reported
@Chris_Dring @marketingcerny If this was a issue of distribution apple google Amazon valve epic literally everyone would be screaming load that this deal is bad but none have. This is why I say this is a preference issue where the consumer will decide that’s not anti-competitive it actually promotes more
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Romil P.
(@p_romil) reported
@ajassy I have twice escalated the issue to you and @JeffBezos still the issue keeps reoccurring with deliveries in my area. The Twitter support @AmazonHelp is totally full of bots and useless people giving copy-paste replies.
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Shona Smiles
(@grisousmiles) reported
@tdefenseless28 @princessparklou Yes it’s a common error therefore Amazon has a standard presentation for dates. They are written out or a very clear order sequence is requested. Ex.d/m/yyyy. It’s not BMG’s first international release. Consider this: they are targeting the US to boost sales.
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Prithika Jose
(@ema_rosry) reported
@AmazonHelp This is EXACTLY the kind of useless customer care that i have been receiving so far. The link you sent me is for problems accessing account due to password issues. WTF?!!
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Rajesh Dev
(@Rajeshnaidu86) reported
@AmazonHelp @amazonIN @amazon If you have done the investigation what is the problem in sharing the details transparently
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DrWhoIsMyName
(@DrWhoIsMyName1) reported
@ClayTravis Gas is down, quite a bit, or so says the news. And Amazon prices surged on their prices have dropped many things back to more reasonable prices. And, China is a great example of closing down the cities that are getting COVID and making it impossible to >
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Romil P.
(@p_romil) reported
@AmazonHelp You cannot be serious here. I have not asked for any information. I have reported an issue with deliveries to our whole area. And you are not even assigning an executive to look at the issue. @JeffBezos @AmitAgarwal Is this customer friendly company ?
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nnand111
(@nnand111) reported
@AmazonHelp Means you are de escalated my issue due to i am putting a genuine issue on social media. You are extended my resolution time 3 buisness days from 48 hours given by customer support. We are putting the issue for geniune help not for de escalation.
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Romil P.
(@p_romil) reported
@AmazonHelp I have spoken there 100 times. They don’t even consider the issue. They keep suggesting irrelevant stuff like changing address and all. Twice I had to escalate to the CEO before to fix the issue. Why would I message on Twitter if your customer support was helpful?
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Nwachukwu Excel
(@Sommiewillz) reported
@IamJordan_08 @omo_alufaa You can also earn 100-1000$ in a month with Amazon Kindle Direct Publishing. Very simple means to earn in dollars. There are lots of ways to earn legitimately in this Country but the issue is that we lack knowledge of what to do, and how to do it.
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NX Customer Service
(@nxcare) reported
@dowcaroline5 I'm sorry for the issues experienced booking online. So we can look into this, please DM the last 4 digits of card number used, surname and email address? Did you attempt to pay via PayPal, payment card or Amazon Pay?
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VIBHA DUBEY
(@VIBHADUBEY13) reported
@AmazonHelp Which email .... I didn't received any email regarding this issue.. request you to plz send it again it's already 7days and the issue is unloved
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nnand111
(@nnand111) reported
@AmazonHelp Yes sure this is fake and final because you all are interested in selling defective Chinese products. Not interested in solving customer issue in a time frame updated on Amazon website. Thanks for your non cooperation @amazonIN @amazon
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Carina Olsen
(@CarinaOlsen) reported
Once again having issues with the ****** up @AmazonHelp customer service. They never read what I write. They never ******* help. Was promised a refund. Never got it. Now impossible to get them to actually give me this refund. ********.
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⚠️ Sarkasmus ⚠️
(@teevee_tvdesign) reported
@AmazonHelp That would be nice. Why would paying customer need to be treated like the free-but-with-ads users. You would definiteley loose paying customers. And the HDMI issue MUST be a bug.