Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 11/30/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (40%)

    Website Down (40%)

  2. Errors (34%)

    Errors (34%)

  3. Sign in (26%)

    Sign in (26%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesColumbus Errors
FranceCastres Website Down
United KingdomPoplar Website Down
United KingdomBrighton Sign in
United StatesSan Jose Errors
United StatesHarrisburg Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • pareshsped Paresh (@pareshsped) reported

    @AmazonHelp I am sorry to say that twice I got the same reply which did not answer my concern. Replies are coming like auto generated emails and it appears that mails are not read properly. Please escalate this issue. All I am looking for is explanation for the actions of Amazon.

  • GentlemanOfBeer russ clarke (@GentlemanOfBeer) reported

    Bit gutted that we pre-ordered @BeerByDesignUK1 via Amazon 22nd Oct, and it's now weirdly sold out and not on it's way to us 😕 I don't think that's how pre-orders work, but no doubt think this is an @AmazonUK issue

  • NITESHP49007816 NITESH PALIWAL (@NITESHP49007816) reported

    @AmazonHelp provided details and called customer so many times. no one cares in your company that why a cust orders a product and what problems he is facing if the order nt receives on time.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 20.47ms Download: 604.51Mbps Upload: 669.99Mbps

  • SX2Gaming SX2 (@SX2Gaming) reported

    @BaldManGamer @DealsFoundry I think the problem with mics is because I have literally 0 clues about what is good or not. There is almost too much choice and I really don't like to rely on Amazon reviews.

  • j_opdenakker John Opdenakker (@j_opdenakker) reported

    @pry0cc I’m blocked. But was about his iot stuff not working due to amazon outage

  • The_Fatal_Femme Charlotte R-G (@The_Fatal_Femme) reported

    @AmazonHelp Oh bless you, don't worry! I've removed the card after I discovered the error - all my fault! x

  • BdSparham Ben Sparham (@BdSparham) reported

    People are really thick. Moaning about #Bezo wealth increasing when it was them buying things non stop on #Amazon for the last 7 months while we have been locked down. Did they not expect him to earn more from their increased spending??

  • CaraAliceEvans Cara Biggin-Evans (@CaraAliceEvans) reported

    @amazon Worked out why amazon are so wealthy. Don't pay staff on time & refuse to sort out the issue. Just par you off with auto responses. Worst company! #givememymoney

  • rdungey2010 Orion Ashton Blake(1.1K) (@rdungey2010) reported

    @AmazonHelp Can I DM you? This issue won’t fit in twitters character limit

  • KZPetro Covid-19 Covered up! (@KZPetro) reported

    Amazon is deeply troubling too and Netflix. Any company that is the cloud for most Governments is a problem for me. Why are governments using big tech and aren’t smart enough to build their own data centers cloud systems boggles my mind. Microsoft in that space as well.

  • TraderKotesh Trading for Life (@TraderKotesh) reported

    @AmazonHelp Reinstalled multiple times. It's not working.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Boingo Wireless ISP: Amazon PING: 15.07ms Download: 588.99Mbps Upload: 684.86Mbps

  • jimbenchukip ☯️ J 👁 m 🇬🇧 😷 (@jimbenchukip) reported

    @georgegalloway Trouble is.. People keep on buying from Amazon.. And will carry on shopping on Amazon..

  • worlderlove Sumit Agarwal (@worlderlove) reported

    @amazonIN Hi, I am unable to access my Amazon account due to some payment issue and I have already sent the required documents twice and I was asked to send the same documents a third time. I am unable to contact customer service as it requires me to sign in which I can't. Help.

  • imissdre KARA DONT KNOW NOBODY (@imissdre) reported

    is amazon down too holy **** whats happening @AmazonHelp Is ur app working rn **** wont load

  • ghostchengzhu GRAMMY NOMINATED BTS (@ghostchengzhu) reported

    @PayMayaOfficial I was trying to use your discount code for Amazon but it's not working. I've tried contacting Amazon but they can't understand the situation.

  • toridoki Tori (@toridoki) reported

    @meemalee I certainly wouldn't! There was a tweet recently about how some people couldn't use their hoover or their FRONT DOOR LOCK was broken because one of the Amazon web servers was down 🥴

  • p_dan_tic SolitaryPartyGroover (@p_dan_tic) reported

    @stonecypher The answer is almost certainly an Amazon kindle but hacked so it can download apps from the google play store (4 steps, very quick, I can send instructions and is there are any issues talk you through it). Amazon branding likely the only issue

  • p_thursty P.ignazsemmelweis (@p_thursty) reported

    @buffybatik @amazon That’s not amazons fault though, all businesses set themselves up in a way which minimises taxes. If they didn’t they wouldn’t be competitive. Most people would do the same if they could. this is a government issue not a corporation one.

  • BeerByDesignUK1 BeerByDesignUK (@BeerByDesignUK1) reported

    @GentlemanOfBeer @AmazonUK Oh no! Will look into it. Will inevitably be an Amazon stocking issue but let me see what we can do...

  • AmirulAffendyyy amirul (@AmirulAffendyyy) reported

    @mnroszli ive had people trying to login to my spotify and amazon from US and Netherlands lol wonder where they're stealing my data from

  • GetALifePodcast GaLP (@GetALifePodcast) reported

    @x_GemGem If its on a TV cabinet it might spill over a bit but its stand is in the middle may not be an issue as such. I'm not sure if its worth looking into a PC monitor and hooking up an amazon fire stick or a chrome cast. As most TV's in that size range are going to be 720p

  • lindadrama Linda Hampton (@lindadrama) reported

    @AmazonHelp I have been trying to resolve a case of fraudulent activity on my account for 3 weeks. Your systems are very slow. I am owed money I did not authorise to be taken from my card. Please get in touch with me asap to resolve this matter today.

  • TheJunaidAnsari Juna!d (@TheJunaidAnsari) reported from Bhopal, Madhya Pradesh

    @AmazonHelp The phone is dead when I open the parcel whenever I placed the return request they denied the return request as the phone is not working & dead .As U can see from the above tweets screenshots I have placed return request multiple times but they are denying.

  • javierAcarmonag Javier Carmona-Gordon (@javierAcarmonag) reported

    @SpotifyStatus @SpotifyCares Working fine when I just play through my phone’s speaker, but skipping songs constantly every few seconds when I try and play through Amazon Echo. From other responses it sounds like a problem when playing through other devices e.g. sonos/echo?

  • a_ryan_3 Alice (@a_ryan_3) reported

    @AmazonHelp Returned a gift and you’ve refunded the sender not me and apparently I have to get the sender to contact you when I haven’t even told them I’ve refunded!!! Your error - my and their complete inconvenience and embarrassment

  • HernoR6 Adrián H. (@HernoR6) reported

    @DHLPaket No, it was just an Amazon packet. Problem solved, thanks BTW for the reply.

  • MelodicMeister MelodicMeister (@MelodicMeister) reported

    @Spotify fix ur ****. Until then, Amazon music it is!

  • Jonatha48397413 Jonathan James (@Jonatha48397413) reported

    @PostNordSverige Really need to change your business mode of operation, honestly with issue of customs payments, you need to work on new mode of payments or pay at pickups or work with wish or AliExpress to bill customs charges on imports goods.Hope you know Amazon is in 🇸🇪#Fire