Amazon

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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 03/29/2024 07:40

At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (52%)

    Website Down (52%)

  2. Errors (30%)

    Errors (30%)

  3. Sign in (18%)

    Sign in (18%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMiami Errors
MexicoMonterrey Errors
United StatesPowder Springs Website Down
SpainMadrid Errors
United StatesWauwatosa Sign in
CanadaRegina Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRhino710 TheRhino710 (@TheRhino710) reported

    @AmazonHelp Also there is the same listed at a higher price with same day deliver and then scroll down same item £3 - £5 cheaper - next day delivery looks a lot like a scam as both will be next day

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 4.51 ms (0.31 ms jitter) Download: 2457.57 Mbps (data used: 3.2 GB ) Upload: 3433.02 Mbps (data used: 5.0 GB ) Packet Loss: 0.5% Date: 2022-05-08 16:45:56 (JST)

  • omi_jain omi jain (@omi_jain) reported

    @AmazonHelp But it was not cancelled by me and why it was not asked to me. Add this feature and confirm what action you have taken on this issue.

  • Sehnsucht______ T. E. R. (@Sehnsucht______) reported

    As confirmed, its happening because the Delivery Station is unable to deliver orders due to technical issues. NOT MY FAULT. I am in METRO CITY My orders are getting delayed/returned, why shouldn't I get Cancellation & Refund of 1yr Prime Membership? @AmazonHelp @amazonIN @amazon

  • rs_rana13 SHUNYA (@rs_rana13) reported

    @AmazonHelp It has already been tried but to no avail. Nobody understands my side and I'm reminded of sharing OTP without inspecting, time and again. The issue is how does a person whom I have sent an item as a gift will be aware that he/she should not give OTP without inspecting!

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 3.65 ms (0.09 ms jitter) Download: 2549.08 Mbps (data used: 2.1 GB ) Upload: 2887.24 Mbps (data used: 4.2 GB ) Packet Loss: 6.0% Date: 2022-05-08 17:00:49 (JST)

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: BudgetVM - Tokyo (id = 38241) ISP: Amazon[.]com Ping: 2.50 ms (1.20 ms jitter) Download: 2736.28 Mbps (data used: 4.6 GB ) Upload: 3162.74 Mbps (data used: 4.7 GB ) Packet Loss: 2.5% Date: 2022-05-08 17:31:00 (JST)

  • Shivani6765 Shivani (@Shivani6765) reported

    @planthouserxn is facing some issues with his Amazon account from a very long time and not receiving any proper guidance or help from the company. @amazonIN is expected to be quick in resolving such issues.

  • xtream0007 vijay veer (@xtream0007) reported

    @ajassy i have so many problem. I returned the product from Amazon watch 4 samsung.yhe watch delivered me with diffrent serial number and now Amazon declined my refund and not even my watch help me india customer

  • keithwdickinson Keith W Dickinson 🎩 (@keithwdickinson) reported

    @Nycteris Yeah. I don't understand why Amazon allow it. If the book has been read then they shouldn't do a refund. Because it's not "broken", they just didn't like it, which isn't a good enough reason for a return.

  • LawBeatInd LawBeat (@LawBeatInd) reported

    Justice SK Kaul “The environmental cost of every bomb of every single war has added to the carbon footprint of the planet. The fires in Amazon rain forest is not just the problem of Brazil, it is the problem of the planet.”

  • LightsailSpeed Amazon Lightsail Speedtest Bot ver2.0 (@LightsailSpeed) reported

    Server: Rakuten Mobile, Inc - Tokyo (id = 24333) ISP: Amazon[.]com Ping: 3.37 ms (0.14 ms jitter) Download: 2336.62 Mbps (data used: 3.3 GB ) Upload: 3034.57 Mbps (data used: 4.9 GB ) Packet Loss: 0.9% Date: 2022-05-08 17:16:00 (JST)

  • nchandracr Nithu (@nchandracr) reported

    @AmazonHelp @amazon as u can see the screenshots I have been using this account from 2014 and that was when I started using and didn’t had issue. Now tell me where is the issue and why my account was blocked ?

  • siddharth780247 siddharth kashyap (@siddharth780247) reported

    @amazonIN I have ordered a phone from Amazon and today I have received it while using the phone I was facing some problems like battery draining too fast and phone performance is too poor it's talked from Amazon support team they are we can't do anything for this @XiaomiIndia

  • hardikrkt hardik singh (@hardikrkt) reported

    @AmazonHelp Still the order is not delivered ? Can u please solve this problem??

  • mdMainulSays Mainul Islam (@mdMainulSays) reported

    I phone allowing AJIO and Amazon but not TataCLiQ and Flipkart.... is this just my phone issue or marketing stat..

  • HealthNut1111 @AirDancerK (@HealthNut1111) reported

    4 am and I am on Amazon shopping for a Sous Vide. I got issues.

  • Rupendr12762956 Rupendra Singh (@Rupendr12762956) reported

    @AmazonHelp Yes i had escalated the issue , but non of them co-operating. I am wobbled due to pathetic services of amazon

  • striker_deba devansh khanna (@striker_deba) reported

    @amazon can i have your sales datasets to work on them and try to solve a business problem as a part of my capstone project affiliated with Great learning PGP-Data Science Engineering course?

  • LMMomTo2 ♡ 𝓜𝓸𝓶𝓣𝓸2 ♡ (@LMMomTo2) reported

    @lizzjake @donwinslow @nytimes Bummer!! I hope you get a copy soon. Amazon is pretty good about returns. Call them again about your refund or see if they can send out a new copy. It might have been an issue with the driver (happened to me too & they were good about replacing my item).

  • deepak2859 D M (@deepak2859) reported

    Update: He cancelled my order stating i refused the delivery. Raised this issue with cc. I have to think again now ordering from amazon. They have no control on delivery person. They don't ask for any OTP. If delivery boy doesn't want to deliver he can cancel anytime @amazonIN

  • PatilVarun64 Varun Patil (@PatilVarun64) reported

    @amazon @amazonIN Amazon is just making fools out of customers on the name of SALE, 6 of my orders have been cancelled back to back stating the reason that "There was a price error due to technical issues." Ordering products from Amazon is merely a waste of time.

  • SilverSamurai85 SilverSamurai714 (@SilverSamurai85) reported

    @rud_melissa @danawhite I pay 35 bucks per month. Jail broken Amazon stick. I get all the TV channels including. I get the all the UFC/boxing PPVs,I get NFL Sunday Ticket, and a huge catalog of the newest movies.

  • GNibheriya Gaurav Nibheriya (@GNibheriya) reported

    @AmazonHelp As per your word refund has been successfully but not showing my account so you need to compland to bank so resolved the issue

  • pankajkadel Pankaj Kadel (@pankajkadel) reported

    @AmazonHelp I had a chat. Thanks. But even the executive is saying this is a technical problem and refund is awaited from Amazon. You need to escalate the matter please. Its been 3 months today !! Is this delay justified?

  • saurabh123 Lost Soul (@saurabh123) reported

    @AmazonHelp Fact is that the engineer is not responding. No one is able to address that issue.

  • iqbalmalik83 Iqbal Malik (@iqbalmalik83) reported

    @AmazonHelp He hasn't resolved my issue

  • zameer707 Arif Zameer (@zameer707) reported

    IN THE INTEREST OF GENERAL PUBLIC, please think twice before buying products from Amazon India. They have a pathetic product return service. @amazonIN @AmazonHelp. I am facing issues despite unlimited calls and mssgs to the concerned people.

  • WaqarAb57100084 Waqar Abbas (@WaqarAb57100084) reported

    @AmazonHelp You support team is ****, I have reported my problem more than 7 times since 3 days #shitamazon @AmazonHelp @amazonIN

  • iqbalmalik83 Iqbal Malik (@iqbalmalik83) reported

    @AmazonHelp This has happened a third time with me. But this time i will not stop till my issue gets resolved. Please stop behaving like other cheap shopping sites. @amazonIN