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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (40%)
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Errors (34%)
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Sign in (26%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Columbus |
Errors | |
 Castres |
Website Down | |
 Poplar |
Website Down | |
| Brighton |
Sign in | |
| San Jose |
Errors | |
| Harrisburg |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Paresh
(@pareshsped) reported
@AmazonHelp I am sorry to say that twice I got the same reply which did not answer my concern. Replies are coming like auto generated emails and it appears that mails are not read properly. Please escalate this issue. All I am looking for is explanation for the actions of Amazon.
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russ clarke
(@GentlemanOfBeer) reported
Bit gutted that we pre-ordered @BeerByDesignUK1 via Amazon 22nd Oct, and it's now weirdly sold out and not on it's way to us 😕 I don't think that's how pre-orders work, but no doubt think this is an @AmazonUK issue
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NITESH PALIWAL
(@NITESHP49007816) reported
@AmazonHelp provided details and called customer so many times. no one cares in your company that why a cust orders a product and what problems he is facing if the order nt receives on time.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Rakuten Mobile , Inc ISP: Amazon PING: 20.47ms Download: 604.51Mbps Upload: 669.99Mbps
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SX2
(@SX2Gaming) reported
@BaldManGamer @DealsFoundry I think the problem with mics is because I have literally 0 clues about what is good or not. There is almost too much choice and I really don't like to rely on Amazon reviews.
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John Opdenakker
(@j_opdenakker) reported
@pry0cc I’m blocked. But was about his iot stuff not working due to amazon outage
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Charlotte R-G
(@The_Fatal_Femme) reported
@AmazonHelp Oh bless you, don't worry! I've removed the card after I discovered the error - all my fault! x
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Ben Sparham
(@BdSparham) reported
People are really thick. Moaning about #Bezo wealth increasing when it was them buying things non stop on #Amazon for the last 7 months while we have been locked down. Did they not expect him to earn more from their increased spending??
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Cara Biggin-Evans
(@CaraAliceEvans) reported
@amazon Worked out why amazon are so wealthy. Don't pay staff on time & refuse to sort out the issue. Just par you off with auto responses. Worst company! #givememymoney
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Orion Ashton Blake(1.1K)
(@rdungey2010) reported
@AmazonHelp Can I DM you? This issue won’t fit in twitters character limit
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Covid-19 Covered up!
(@KZPetro) reported
Amazon is deeply troubling too and Netflix. Any company that is the cloud for most Governments is a problem for me. Why are governments using big tech and aren’t smart enough to build their own data centers cloud systems boggles my mind. Microsoft in that space as well.
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Trading for Life
(@TraderKotesh) reported
@AmazonHelp Reinstalled multiple times. It's not working.
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Amazon Lightsail Speedtest Bot / Un-Shadowbanned
(@LightsailSpeed) reported
Server: Boingo Wireless ISP: Amazon PING: 15.07ms Download: 588.99Mbps Upload: 684.86Mbps
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☯️ J 👁 m 🇬🇧 😷
(@jimbenchukip) reported
@georgegalloway Trouble is.. People keep on buying from Amazon.. And will carry on shopping on Amazon..
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Sumit Agarwal
(@worlderlove) reported
@amazonIN Hi, I am unable to access my Amazon account due to some payment issue and I have already sent the required documents twice and I was asked to send the same documents a third time. I am unable to contact customer service as it requires me to sign in which I can't. Help.
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KARA DONT KNOW NOBODY
(@imissdre) reported
is amazon down too holy **** whats happening @AmazonHelp Is ur app working rn **** wont load
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GRAMMY NOMINATED BTS
(@ghostchengzhu) reported
@PayMayaOfficial I was trying to use your discount code for Amazon but it's not working. I've tried contacting Amazon but they can't understand the situation.
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Tori
(@toridoki) reported
@meemalee I certainly wouldn't! There was a tweet recently about how some people couldn't use their hoover or their FRONT DOOR LOCK was broken because one of the Amazon web servers was down 🥴
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SolitaryPartyGroover
(@p_dan_tic) reported
@stonecypher The answer is almost certainly an Amazon kindle but hacked so it can download apps from the google play store (4 steps, very quick, I can send instructions and is there are any issues talk you through it). Amazon branding likely the only issue
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P.ignazsemmelweis
(@p_thursty) reported
@buffybatik @amazon That’s not amazons fault though, all businesses set themselves up in a way which minimises taxes. If they didn’t they wouldn’t be competitive. Most people would do the same if they could. this is a government issue not a corporation one.
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BeerByDesignUK
(@BeerByDesignUK1) reported
@GentlemanOfBeer @AmazonUK Oh no! Will look into it. Will inevitably be an Amazon stocking issue but let me see what we can do...
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amirul
(@AmirulAffendyyy) reported
@mnroszli ive had people trying to login to my spotify and amazon from US and Netherlands lol wonder where they're stealing my data from
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GaLP
(@GetALifePodcast) reported
@x_GemGem If its on a TV cabinet it might spill over a bit but its stand is in the middle may not be an issue as such. I'm not sure if its worth looking into a PC monitor and hooking up an amazon fire stick or a chrome cast. As most TV's in that size range are going to be 720p
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Linda Hampton
(@lindadrama) reported
@AmazonHelp I have been trying to resolve a case of fraudulent activity on my account for 3 weeks. Your systems are very slow. I am owed money I did not authorise to be taken from my card. Please get in touch with me asap to resolve this matter today.
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Juna!d
(@TheJunaidAnsari) reported
from
Bhopal, Madhya Pradesh
@AmazonHelp The phone is dead when I open the parcel whenever I placed the return request they denied the return request as the phone is not working & dead .As U can see from the above tweets screenshots I have placed return request multiple times but they are denying.
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Javier Carmona-Gordon
(@javierAcarmonag) reported
@SpotifyStatus @SpotifyCares Working fine when I just play through my phone’s speaker, but skipping songs constantly every few seconds when I try and play through Amazon Echo. From other responses it sounds like a problem when playing through other devices e.g. sonos/echo?
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Alice
(@a_ryan_3) reported
@AmazonHelp Returned a gift and you’ve refunded the sender not me and apparently I have to get the sender to contact you when I haven’t even told them I’ve refunded!!! Your error - my and their complete inconvenience and embarrassment
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Adrián H.
(@HernoR6) reported
@DHLPaket No, it was just an Amazon packet. Problem solved, thanks BTW for the reply.
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MelodicMeister
(@MelodicMeister) reported
@Spotify fix ur ****. Until then, Amazon music it is!
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Jonathan James
(@Jonatha48397413) reported
@PostNordSverige Really need to change your business mode of operation, honestly with issue of customs payments, you need to work on new mode of payments or pay at pickups or work with wish or AliExpress to bill customs charges on imports goods.Hope you know Amazon is in 🇸🇪#Fire