Amazon status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

• Website Down (45%)
• Errors (31%)
• Sign in (24%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	3 days ago
Guadalajara	Errors	3 days ago
New York City	Website Down	3 days ago
Pozza di Fassa	Website Down	3 days ago
Bristol	Website Down	3 days ago
Paris	Website Down	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vika$ @rya (@vickearya) reported 20 seconds ago

  @amazonIN Order number 404-1901264-9470766 Auto cancelled after out of delivery status my urgent order. Repeated issue, unable to reorder Amazon agent - Very rude behaviour, no solution

• 
  Mach Lei (@MachLei3) reported 1 minute ago

  Congratulations @amazon - after using a Firestick for almost 10 years, you have caused me to purchase my first AppleTV box. Not sure what makes you think completely removing the ‘Apps’ row from the home screen (and replacing it entirely with ‘suggested movies & shows’) is a good idea, but at this point you have removed what was literally my only use case for your device (launching the apps that I want to use, like NetFlix/YouTube/etc). Happy to report that AppleTV still has icons for apps I want to run, right there on the home screen, conveniently located at the top where you would expect them. Maybe stop trying to solve problems that don’t exist. You solved the usability issue in your interface about 8 years ago. Not sure what you imagined you would achieve with this galactically stupid update outside of pissing off 99% of your user base. Hello @Apple - please never change this device. The user interface is perfect as it is.

• 
  Anja (@Tyttas) reported 5 minutes ago

  @flapjacksflambe Sadly that definitely seems to be the case 😟 Nothing else makes sense. Guess he wrote the first 5 episodes and then derailed the end because he knew he was going down. Just extremely frustrating that Amazon then chose to listen to his version despite everything 😤

• 
  ¯\_(ツ)_/¯ (@spaceforceguy) reported 6 minutes ago

  @loftwah There are obvious solutions they'd just rather push more Amazon Bedrock compatibility slop to convince enterprise to migrate their OpenAI workloads to living within AWS than fix this ****

• 
  UFOYeti (@UFOYeti) reported 7 minutes ago

  The delivery of the future with the help of drones has broken down a bit. The first Amazon drone delivery went to the pool. A resident of Texas ordered goods with delivery by drone and went outside to film the moment of receiving the package. However, the drone landed directly above the pool and dropped the order into the water. The package contained several speakers with headphones worth $2,000. Delivery people will still have to work for some time.

• 
  Sentury (@senturytv) reported 9 minutes ago

  @kannaroy @GurratanSingh Buddy it's on the internet for everyone to see lol You backwards *** idiots can't even hide it anymore. They are literally selling cow piss on Amazon bc of you and yeah Sikhs and pro Khalistan sikhs never had problems until RSS cow **** eating retards like you came out west

• 
  Antonio Guzman (@Antonio87545945) reported 10 minutes ago

  @Chicago_Goofies What an idiot, I’m sure Amazon fired him too. It’ll be hard for him to find a job, unless he takes anger classes, he obviously has issues, I hope that elderly man gets well.

• 
  Liz Read (@LizRead168) reported 10 minutes ago

  @Gav_Griffiths I’ve been on groups for a while seeing what others experiences are. I get the impression if you get a problem you can’t talk to anyone. You have to wait for a call back. I don’t think it’s as simple as they make out. BT aren’t that much better I suppose. However it must be great if you live in an area with no broadband. It’s all a bit quiet on Amazon Leo too.

• 
  Satya 'n' Sanity (@Cathy67930621) reported 10 minutes ago

  @AmazonHelp I've told you what the problem is. The solution seems obvious. You don't need to waste my time.

• 
  Chris Andrew (@ChrisAn02990592) reported 22 minutes ago

  @HustleBitch_ You can buy a code reader on amazon for like 18 bucks. Plug it in, read the code and google how to fix it!

• 
  Bancheis (@Bancheis) reported 22 minutes ago

  @HustleBitch_ Intentional. First they want to be able to inspect the vehicle and tell you about the 14 other things they think you should pay to fix. Second, they don't want you to know it is as easy as buying a part on Amazon and replacing it yourself. Third, they want you to buy a new car.

• 
  Imtiaz Ali Shar (@SharImtiaz18737) reported 22 minutes ago

  Day 4 — Shopify 🚀 Product sells out on Amazon, but Shopify still shows it in stock. Ads keep running. Wasted spend. Lost sales. Angry customers. Exploring a real-time AI automation to fix it. #BuildInPublic #Shopify

• 
  Maxine Murphy (@maxmur101) reported 23 minutes ago

  @amazon can you explain why you need a copy of my passport to issue a refund?

• 
  Egregie (@EgregiesGR8) reported 25 minutes ago

  @BStarr96522 @Chicago_Goofies I do know that you need more than information. You are stupid. Hitting a man that old is deadly force, and a cheap shot too. That Amazon driver is lucky the old guy didn't draw and blow his ***** off. That's exactly what happened when I was in the Army, young black kid knocked an older black man down, he drew and prosecutor told judge it left him with just two thirds of one testicle. Older E6 got three years, kid got a life without *****. You that kid Bart?

• 
  Remigrating Crab (@owocecrab) reported 26 minutes ago

  @BillionthTwattr @Pirat_Nation Nephew once ordered a laptop for college through amazon "because my mom said it looked like a good deal". It was a chromebook stolen from a NJ high school. Not even the same manufacturer. Police Department down there and amazon worked on it for 2 weeks before asking for it.

• 
  Moha Kadia (@MohaKadia) reported 30 minutes ago

  Hello Amazon Help, I contacted Global Support and they redirected me to Amazon Egypt. Amazon Egypt also failed to resolve the issue. Order(s) not delivered after 3 scheduled attempts. I waited at the café (delivery address) from 12-2 PM each day as instructed. @AmazonHelp

• 
  GoogleJoe (@n3ckf) reported 31 minutes ago

  @OwenGregorian indexing problem: if i type "tragedy of islam" in the search box on amazon, i get a completion that shows "tragedy of islam by robert spencer". if i click on it the book does not show up. If i search for "tragedy of islam" the book does not show up. If i search by "robert spencer" it *is* in the list of books there. I notice there are several other books named "tragedy of islam" (and also "tragedy of karbala" etc. so i think this is an indexing failure. I don't know how you can but you should push on Amazon to fix it.

• 
  Retail-Outsource (@RetailOutsourc1) reported 33 minutes ago

  Why is Amazon blocking your new product with Error 8541? Amazon may flag your product as an existing ASIN based on its GTIN, title, images or details. The safest fix? Prove it’s genuinely different and request a catalogue correction. #AmazonSeller #AmazonFBA #AmazonListings

• 
  Kumar🇺🇸 (@datarade) reported 36 minutes ago

  Furthermore, many of the closed loop data centers still connect to the grid and when that happens in 70% of instances in the USA - then that data center has to pump out more electricity and more capex which increases uncontested rate cases and yes it does pollute your water streams. I'm fine with having a convo but these pro data center folks don't discuss these points. Even off grid closed loop data centers still connect to the grid for redundancy in case their power goes out b/c of millions at risk - in those scenarios there's 3 parties that can foot the bill b/c the utility has to connect - 1. Rate payer - utility pays the capex and then an uncontested rate case appearsz on the bill. 2. The data center pays - Sub 10% of the scnearios have been this. 3. hybrid - with tariffs and ****. The problem is that AI DC's already receive billions of dollars in tax rebates and special perks, making them some of the most heavily subsidized facilities in the corporate world. Governments compete to attract Microsoft, Google, and Amazon...etc... by offering lucrative financial incentives.

• 
  Bruce Johnson (@sachikojohnson) reported 38 minutes ago

  @Chicago_Goofies Guess who is not working for Amazon any longer.

• 
  DMKANDOIT (@DMKANDOIT) reported 38 minutes ago

  @GrammyJan5 @bluelivesmtr He is probably an employee of a third party service provider for Amazon deliveries. This is going to cause much bigger issues. This guy will wind up costing a lot of people their jobs becauae Amazon will terminate logistics provider.

• 
  JV (@joveg8) reported 39 minutes ago

  @Breaking911 ……….Law enforcement bodycam details and surveillance footage confirm that an Amazon delivery driver was arrested in Elk Grove, California, after assaulting a 71-year-old agricultural auditor inside a gas station convenience store. The violent confrontation stems from a parking spot dispute. According to details from a civil lawsuit filed in Sacramento County by the victim's high-profile attorney, Tony Buzbee, the situation unfolded as follows: * The Spark: The 71-year-old man had pulled into an ARCO gas station during his workday to purchase a soft drink and use the restroom. The Amazon driver allegedly became hyper-aggressive because he believed the elderly man had "taken" a parking spot he wanted to use. * The Escalation: The driver initially confronted the victim in the parking lot. When the older man attempted to walk away and enter the store to disengage, the driver followed him inside. * The Attack: Surveillance footage from inside the convenience store shows the uniform-clad driver closely tailing the victim, shouting verbal threats, and then striking the 71-year-old from behind near the checkout counter. The blow sent the victim falling face-first onto the hard floor. The victim was hospitalized and is undergoing treatment for neck injuries and a severe concussion. The driver was tracked down by local police and booked into jail on charges including felony battery and elder abuse. The victim's legal team is actively pursuing a civil lawsuit against Amazon in connection to the driver's history. …………

• 
  GenXJason75 (@GenXJason75) reported 41 minutes ago

  @TheRealJeffMac5 yeah.. and the **** you dont need asap is will arive in about 2 hours and shows up in an hour... Amazon has so many issues lately. I hate when something is delayed and they offer to let me cancel, but like ok is it delayed an hour or a week there is a difference.

• 
  John Song (@Jsongonline) reported 47 minutes ago

  My student made $750,000 last year by monetizing his own failure. He came to me $90,000 deep in Amazon debt. Exact same hole I fell into. The standard move at that point is shame. You mute the seller masterminds, leave the supplier group chats, avoid everybody who watched you go down, and go drive Uber. He did the exact opposite. He realized he was sitting on a contact list of 40+ Amazon sellers who knew him by name. And every single Amazon seller alive needs capital constantly, because inventory eats cash. Most of them are financing on 24% personal cards because they don't know business credit exists. He went back into the chats he was too embarrassed to open and dropped one sentence: "i can get you approved for $50k+ in business capital at 0%. you pay me 10% after it lands." He didn't have to build an audience. He didn't run a single ad. He already had their trust because he bled in the trenches next to them. The mechanics he sold them: 700 score + $10k in limits = $50-80k at 0% through the right banker. He takes his 10% cut out of money that didn't exist before he showed up. Nobody who just received $80,000 argues about an $8,000 fee. He didn't make $750,000 because he's a genius copywriter. He made it because he stopped treating his failed business like a crime scene. The network you built while failing is the most valuable thing the failure left behind. Most people just delete the numbers.

• 
  Kitten Derp (@Kitten_vom) reported 48 minutes ago

  @brwonbunnie Amazon has been so slow lately...if it was ordered on Amazon. Heck maybe all the mail is being slow. I'm still waiting on a smock for school.

• 
  Saswata Baksi (@heySaswata) reported 48 minutes ago

  ordered a heavy-duty vacuum cleaner from Amazon for our car detailing center, but it appears that the package was replaced with a package containing 2 glass bottles. interestingly the packaging slip is completely correct and identifies the item as a 12 kg large package how did a package with such a significant weight and size discrepancy pass through multiple scanning and verification centers? have already raised a request with @amazonIN, and they say they will update me by the 26th. @amazonIN please see if you can fast-track the investigation this is the first time have experienced such a serious trust issue with Amazon and it is extremely disappointing.

• 
  Amazon Help (@AmazonHelp) reported 50 minutes ago

  @dwreinhardt75 Hello! We're sorry to hear about the trouble with your account. To clarify, are you able to sign in to your Amazon account or is that locked also? Also, on which Amazon Marketplace is your account registered (.com, .uk, .de, etc.)? We're here to help! -Sasha

• 
  FEDUP Hispanic. (@FEDUPHISPANIC1) reported 51 minutes ago

  @GuntherEagleman Glad to see they arrested him. The elderly man’s attorney believes the suspect has a violent history. Sadly, it might be difficult to hold Amazon accountable for not screening employees for arrest records. The POS governor made it illegal to deny employment based an arrest records, if they were mot convicted of a crime. In addition, employers with five or more workers cannot ask about conviction history or run background checks before making a conditional job offer. Unfortunately, criminals like this coward get away with crimes when the plea bargain to a misdemeanor. This way the Governor and mayor can claim crime is down.

• 
  Vickie Helms (@vickiehelms52) reported 51 minutes ago

  @GuntherEagleman I would say Amazon has a vetting problem for employees?!?

• 
  Naruto (@NarutoNolimits) reported 59 minutes ago

  jeff bezos on everything he learned in 15 years of building amazon: 1. One of his favorite bugs of all time. early on, customers could order a negative quantity of books. amazon would credit their credit card with the price. he assumes the system then sat there waiting for the customer to ship the books in. they fixed it. "my whole body is covered in scar tissue." 2. They programmed a bell to ring on every order. within the first 30 days it got annoying enough that they turned it off. before that, every single order was a family member. the first time one came in from a stranger, ten people crowded around the screen asking each other "is that your mom?" "that's not my mom." 3. Obsess over customers, not competitors. given the choice, they always pick customers. they watch what competitors do, but that's not where the energy or the motivation comes from. start with the customer and work backwards. if you're truly obsessed over customers, it covers a lot of your other errors. 4. Invent. never accept either/or thinking. when there's a problem, find the solution that gets both things, and that usually takes invention. listen to customers, because if you don't you'll go astray. but they won't tell you everything. so you invent on their behalf. kindle and ec2 don't exist without that. 5. Think long term, and be willing to be misunderstood. most initiatives take five to seven years before they pay off for the company. customers might benefit right away, shareholders wait. anything disruptive gets mocked in the early innings. they were called amazon.toast and amazon.con. if he thinks he's right, he keeps going. if he thinks the criticism is correct, he fixes it.