Is Amazon down?

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

 Problems detected at Amazon

Amazon problems in the last 24 hours

Amazon Outage Chart

May 24: Problems at Amazon

Amazon is having issues since 06:30 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Website Down (50.00%)
  • Sign in (29.86%)
  • Errors (20.14%)

Amazon Live Outage Map

The most recent outage reports and issues originated from:

Amazon Comments

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Amazon Issues Reports

Latest outage, problems and issue reports in social media:
  • annielogue
    Annie Logue, CFA (@annielogue) reported

    I'm going to have to break down and pay for #TheAmericans on Amazon. I can't wait a year. #Cheapskate

  • thesportspagenl
    Carl Lake (@thesportspagenl) reported

    @AmazonHelp Strange i get notification my order which i used my credit card for has now been shipped. I was rejected and sent back and forth and said the problem was witj me. Well strange now its on they way   i doubt i will ever buy from Amazon ever again. Just too stressful.

  • bryancmaldonado
    Mei (@bryancmaldonado) reported

    @USPSHelp does the tracking issues affect amazon tracking

  • DeishaLeshay
    deishalé rodriquez (@DeishaLeshay) reported

    I need more customer service like the @ChickfilA and @amazon! Best around hands down

  • AdamOfDc949
    ☣Adam (@AdamOfDc949) reported

    @dakami @amazon Oh I know all about the problem of variants of background noise and matching words to a set of known words. LOL

  • KimZetter
    Kim Zetter (@KimZetter) reported

    @hrbrmstr Amazon didn't tell them it was their configuration problem, so why are you? Amazon said it was trying to figure out how to fix this so it doesn't happen again.

  • TechCommGeekMom
    Danielle M. Villegas (@TechCommGeekMom) reported

    @aschwanden4stc @amazon I’ve had the same issue. I had to change to their default, “Echo” instead of “Alexa” because I have a coworker named Alexis and the Dot would answer if I said her name out loud.

  • hrbrmstr
    hrbrmstr (@hrbrmstr) reported

    @KimZetter @Marketplace @NPR That's user-error. Amazon is executing their "damage control" PR playbook (very well, might I add). The device asks. I have them. Use them daily. Have had similar conditions happen but never not-paid-attention to the prompts.

  • MorsVitaEst
    Entropy (@MorsVitaEst) reported

    I mean, Amazon pays nothing in taxes, but sure IRS Guy, the real problem is poor people trying to scam the government for someone else's $500 tax refund

  • twasink
    "Robert's just this guy, you know..." Watkins (@twasink) reported

    @sstaver @daringfireball I suspect Amazon wanted to actually confirm that's what happened before providing the information. This is a fast-moving story, and tracking down these details does take time.

  • hrbrmstr
    hrbrmstr (@hrbrmstr) reported

    Man, I hope @Marketplace and/or @NPR doesn't focus on the not-a-story Amazon Echo/Alexa "news" from today in tomorrow's coverage. It was not a problem with the device but with the users.

  • tiaburgess97
    🆒 (@tiaburgess97) reported

    @AmazonHelp i bought my phone charger in february and it’s already broken !

  • onlyobsessed
    Hol²e² (@onlyobsessed) reported

    @AmazonHelp She has picked something up in error, but that’s not really my concern. The issue is that she’s creepily whispering instead of using her regular voice.

  • RoomOneRocks
    RoomOneRocks (@RoomOneRocks) reported

    @ChapterChat5_6 Question 10: I think what their families are doing right now is trying to get a rescue team to find the children and get them out of the jungle but the problem is, is that they don’t know if they are in the Amazon Jungle. Liam Martin

  • mhharvey
    Martin Harvey (@mhharvey) reported

    @AmazonHelp Thanks for the follow-up however, my wife has been away all day and until later this evening so today might be a squeeze. Frankly from our experience, repeated problems, and web research it seems Logistics, still, simply isn't working

  • JackDeeth
    Jack Deeth (@JackDeeth) reported

    @mk1969 @TheNewEuropean This is a pretty terrible day for Amazon Echo devices…

  • PaulSweeney
    Paul Sweeney (@PaulSweeney) reported

    @speirin @amazon @JeffBezos Trying to figure out what year that is (above)~ I was buying books from Abebooks and Amazon since inception. I also sat my team down when AWS launched and said “this is the future”. Now, it’s AI and for me, Conversational Technologies.

  • room19squad
    GLS- Room 22 (@room19squad) reported

    I think Fred is having nightmares because he is missing his parents and the amazon jungle is a terrible place. Sofia E and Matilda

  • jackup65
    jackup65 (@jackup65) reported

    @AP Easy fix is the homeowner can give a Consent to Release the information stored and it will show exactly what happened. Either Amazon or homeowner is wrong so this is the only way to resolve it. Without verifying the info 1st, another example of print first ask questions later.

  • Julio_28G
    Julio (@Julio_28G) reported

    @Eddie_561 @noahcalderon_ True I ordered one from amazon for $20 to fix my screen and it didn’t work smh

  • HarakekeRoom2
    Harakeke2 (@HarakekeRoom2) reported

    Q4 I think Fred and Con were sensible climbing the tree because benefited them and it sounded pretty fun. I would stay down if it was me in the Amazon. by Braedyn

  • Js1515John
    John (@Js1515John) reported

    @ChukaUmunna @TheIFS I’ve an idea, tell, Google, Amazon, Costa, Starbucks, Facebook, O2, Apple, all the banks, every hedge fund, and EVERY other company that does business in the UK, PAY YOUR TAX, not just a small bit of it, or we WILL close you down and arrest those involved

  • cmwdotme
    Chris Wade (@cmwdotme) reported

    @tomwarren It’s likely they had the volume turned down. Perhaps Amazon just need to do a better job of adjusting the voice recognition in relation to the volume of the speaker

  • samjarvis1987
    Sam Jarvis (@samjarvis1987) reported

    @IdleHeroes your Amazon version's been down for over 12 hours now. Can you please let us know what's going on!

  • bessertkj
    Jay Besser (@bessertkj) reported

    @Sinizt3r1 @Benigma2017 I absolutely agree with employers paying THEIR workers more, however Amazon avoided taxes (a separate, but important issue) because of globalism, specifically picking Luxembourg for this purpose.

  • jmbauhaus
    Jean Marie Bauhaus (@jmbauhaus) reported

    @Polar_Bear_Edit I do it primarily because on Amazon it shows the price of the Kindle version as marked down from the print version, which makes it seem like they're getting a better deal. I don't sell many, but I do sell a few. I diy everything so for me there's no additional production cost.

  • steve__1979
    Steven Forster (@steve__1979) reported

    @EON_SE_en I would like an apology for my electric in entire street going off 3 times this week whilst my Amazon fire tv box & Brand new PlayStation 4 Plus was playing causing temporary damage I had to fix, if you damage them you are replacing them, simple as that, Pont Street, Ashington

  • alliexodensler
    allie (@alliexodensler) reported

    I have an Amazon problem

  • kaymarieari
    kaybeezy (@kaymarieari) reported

    @AmazonHelp thank you kindly. my problem was resolved. y’all rock

  • gofishus
    Tong Zou (@gofishus) reported

    whats beter? Amazon Cloud vs Google Drive vs Skydrive vs Dropbox?? FALSE. Your own RAID server

  • kenkeiter
    Ken Keiter (@kenkeiter) reported

    @strmpnk Yeah, it's shocking. Like, your ass wrote three off-by-one errors today and you think some randos at Amazon are going to be capable of building a secure, semi-sentient assistant that's always listening to you?

  • markhurst
    Mark Hurst (@markhurst) reported

    @Recode @holden @amazon In 2 years: "A self-driving car became sentient, broke down the garage door, tore up the front lawn, and ended up in the neighbor's pool. Tech company responded, 'We looked into it and that rarely happens.'"

  • KoreanWarrior33
    MICKEY WEISTER (@KoreanWarrior33) reported

    @amazon hi I have a question how do I return sum thing back if it’s broken and it didn’t have a return slip ?

  • thelegitopinion
    Mr. Legit (@thelegitopinion) reported

    @amazon Your new return policy of banning customers sucks. Fix this @JeffBezos. This is a bad idea

  • thejoshperson
    Josh Person 🗿 (@thejoshperson) reported

    By “impulse” I mean it’s been sitting in my amazon cart for 3 weeks and I finally broke down and bought it

  • tylersaldana
    Tyler A. Saldaña (@tylersaldana) reported

    @fighterofevil I order my books from @DCBService. I’ve never had any major problems with them. I order once-a-month. With the discounts, I’m able to read a ton more content. Also: the new hardcovers and TPBs often are better than Amazon prices!

  • BillPrus
    Bill Prus (@BillPrus) reported

    @MollyJongFast I have done IT since late 1980's. That statement is total bullshit. If Google / Amazon is not listening. The NSA, on down the rest of the alphabet soup is.

  • josephbroderi11
    jobear (@josephbroderi11) reported

    @saziz01b @amazon I’ve rarely had problems with amazon itself and they always fix it very quickly. Outstanding customer service.

  • Fiona7689Fiona
    Fiona Norris (@Fiona7689Fiona) reported

    @ElaineYoung94 @StevenStreets @AineCarson1 @janewest73 @katie_l Ladies - I want to draw ur attention to the above book -The Fourth Procedure by John Stanley Pottinger.Its very good and can be bought on Amazon. I couldn't put it down -especially what they do 2 the pro-life judge!

  • edswaine
    Edward Swaine (@edswaine) reported

    @donaldcclarke Correction: Amazon issues update explaining that earlier press release was forged and distributed by Echo.

  • Litro_says
    Engel Soto (@Litro_says) reported

    I hate Amazon’s Listing issues department sooo much! I’m sure they hate me tooo

  • Mikeyseuro
    Mikey- Fund NASA ffs (@Mikeyseuro) reported

    @SRuhle @080192ak @BernieSanders HAHAHHAHAHAHAHA. And here is where you're 100% wrong. THE SYSTEM IS THE PROBLEM. Amazon got a 2.6% SUBSIDY in 2017. The workers piss in plastic bottles to meet quotas. The establishment media which you are a part of are out of touch. And I thought you were one of the better ones.

  • Ninaberry
    Nina Berry (@Ninaberry) reported

    @RachelxRussell Same! I can see how devices like this could be great for some disabled folks, but if you don't need it - AVOID! Also Amazon needs to fix this crap,

  • JanvierNoir
    A Cunning Linguist (@JanvierNoir) reported

    My coworker be looking at this Amazon doorbell camera during the day. Other day, his wife was outside coming in from the car&he was like hmmm… where she been? Anyways, they been having issues — he told the office his entire biz. So he prolly gone see somebody at his crib soon.

  • yochampagnepapi
    cait (@yochampagnepapi) reported

    Currently looking up amazon hauls on YouTube can you tell I have a problem

  • Bgbiskite
    BG (@Bgbiskite) reported from Nashville, Tennessee

    @64BitRatchet @YonkouProd @JRPictures The issue is,however, more people watch anime on the other platforms because they know it exist. Amazon doesn't advertise it's anime very well

  • jadler1969
    Jonathan H. Adler (@jadler1969) reported

    @dmataconis @amazon The problem is that the reasons Amazon appear to be false (and they gave shifting explanations)

  • FollettL
    Lindsay Follett (@FollettL) reported

    @AmazonHelp And that won’t work! My account was completely hacked. I asked for the account to be frozen as I was worried more fraudulent purchases could be made. I can’t sign in while it is frozen.

  • CaySols
    Cay Sols (@CaySols) reported

    @AmazonHelp Thank you. I’d love your help. Would love to speak to a manager able to resolve this issue for me. How can I contact you?

  • johnnewton
    John Newton (@johnnewton) reported

    @BillOReilly I get the following message when trying to read from the UK. Did I miss anything good? 403 ERROR The request could not be satisfied. The Amazon CloudFront distribution is configured to block access from your country. Generated by cloudfront (CloudFront) Request ID:

  • JRPictures
    Jonathan (@JRPictures) reported

    @64BitRatchet @YonkouProd @Bgbiskite Getting rid of the double paywall doesn't fix much of anything for Amazon's service. They still fail to upload episodes on time, have added episodes without subs (or the subs have numerous errors), their PR people seem to forget what shows they're even streaming etc

  • user4721
    😱 (@user4721) reported

    My dad is saying things like ‘going on the internet doesn’t always solve the fucking problem’ (me going to the amazon site for help on setting up the chair)

  • Outlawpoet1970
    Outlaw Poet (@Outlawpoet1970) reported

    @AmazonHelp lol - no, the new format is terrible. You should put the old page back up!

  • smartenlight
    SmartEnlight (@smartenlight) reported

    @jason_kint @WIRED @vestager That’s a sharp border. Why Amazon, Apple, etc. thumbs up and Google, FB thumbs down? Asking from the smart home assistant frontline. (The spies listening at home .... ;-)

  • Averageguy93
    Average guy AD (@Averageguy93) reported

    Well Amazon Prime Now totally let me down. Nothing like being messed around the first time you use a company.

  • rickg
    Rick Gregory (@rickg) reported

    @ricfink @gruber Possible? Sure. But that's a long way from what was described. It's more likely (to me) that there was a glitch on the server side the bypassed some or all of this. Amazon should clarify what precisely happened. Sadly, they tend to be very tightlipped.

  • PotooLLC
    Potoo® (@PotooLLC) reported

    52% of sellers said they use eBay as an alternate marketing place for Amazon, down from 65% last year. However, Walmart is becoming a bigger competitor as 17% of Amazon merchants sell on Walmart, up from 9% last year. #Amazon #eBay #Walmart #ECommerce #OnlineRetailGrowth #Potoo

  • dmartinigirl
    Annette (@dmartinigirl) reported

    Unemployment is too low. Too many idiots have jobs and customer service is terrible everywhere. (Except Chick-fil-A and Amazon.)

  • Toby2Kenobi
    Toby Hopkins (@Toby2Kenobi) reported

    @AmazonHelp I’m referring to damage caused to my phone by the faulty product supplied. My iPhone is now broken.

  • Mclovin__71
    Mclovin71 (@Mclovin__71) reported

    @OnePlus_IN I'mso sad that OnePlus have made OnePlus 6 available through Amazon! Amazon is the worst when it comes to delivering a product with care and its service after delivering is depressing I bought the phone but due to a problem they will reply me after 5 days they said.

Amazon Most Common Errors

List of the most commonly reported error codes and fixes:
  • 1055
  • 1060
  • 2063
  • 4601
  • 4601
  • 5229
  • 5701
  • 7017
  • 7135
  • 7235
  • 7280
  • 7304
  • 9068
  • 9353
  • a network error has occurred
  • amzp-4
  • amzp-60
  • amzp-9
  • ap3011
  • app store error
  • at1002
  • delivery error
  • download error
  • drm error
  • drm error 3307
  • error displaying orders
  • error occurred while purchasing
  • exception 117
  • exception 119
  • exception 49
  • gift card balance error
  • kindle boot error 200
  • kindle critical battery error
  • kindle empty battery error
  • prime playback error