Amazon

Is Amazon down?

Problems detected

Users are reporting problems related to: website down, errors and sign in.

Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.

Problems in the last 24 hours

The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Outage Chart 12/25/2025 00:20

December 25: Problems at Amazon

Amazon is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon users through our website.

  1. Website Down (43%)

    Website Down (43%)

  2. Errors (32%)

    Errors (32%)

  3. Sign in (25%)

    Sign in (25%)

Live Outage Map

The most recent Amazon outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDenver Website Down
United StatesSan Antonio Sign in
United StatesTroy Sign in
United StatesWinter Garden Website Down
United StatesTucson Errors
United StatesBolingbrook Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Amazon Issues Reports

Latest outage, problems and issue reports in social media:

  • Diddle_Mags 🏴‍☠️Diddle🇺🇸 (@Diddle_Mags) reported

    @stillgray Amazon workers are super spreaders. Shut them down

  • stillgray Ian Miles Cheong (@stillgray) reported

    It’s time to shut down all small retail businesses to slow the spread. Only allow Amazon to operate.

  • SensorPush SensorPush (@SensorPush) reported

    Our Gateway account network is temporarily experiencing issues (e.g. preventing logging in or creating accounts).  We have traced the problem to an issue with one of our major cloud service providers Amazon Web Services, so the problem is very widespread upstream from our reach.

  • pote_suhas suhas ramdas pote (@pote_suhas) reported

    @JeffBezos After 5 month not solve my problem and not give me flight refund by Amazon clertip take a action and give me full refund

  • uwurvnee reneeミ☆ ACAB (@uwurvnee) reported

    @AmazonHelp [uk] I have a problem with a gift card i recived from my friend, i tried to spend money from it [spent 15 of 25] but after that i reviced an email; my acc got suspended and after that closed because the card wasn't valid even tho she bought it from the official site

  • ChrisArvin_247 Chris Arvin (@ChrisArvin_247) reported

    @ayy_lukie Yes. Amazon Web Services is down so that is messing up everything. Hopefully it is fixed shortly

  • Fluidra_NA Fluidra North America (@Fluidra_NA) reported

    Please note a widespread Amazon AWS outage is impacting iAquaLink service for some customers. We are working to restore service as soon as possible.

  • LightsailSpeed Amazon Lightsail Speedtest Bot / Un-Shadowbanned (@LightsailSpeed) reported

    Server: Rakuten Mobile , Inc ISP: Amazon PING: 14.71ms Download: 569.51Mbps Upload: 769.68Mbps

  • next_paige Paige Alexandra (@next_paige) reported

    @AmazonHelp @forrestcorbett Http/1.1 Service Unavailable Some of us can't use the app. This seems to be a worldwide outage on your web access.

  • BtsEmtx ᴮᴱem⁷ 🔍 2020.11.20 (@BtsEmtx) reported

    @2cooI4skull 🍏music, utube and spotify right now...amazon muysic seems to be broken at the moment 🙃 @BTS_twt

  • rahkothari Rahul Kothari (@rahkothari) reported

    It would be Amazon that takes down half the internet the day before Thanksgiving...

  • GregMey02407429 Greg Meyer (@GregMey02407429) reported

    @newsmax Companies like Amazon support lock downs. Do you think they are concerned about your health, or is it more likely that they want to shut down small business so they can increase their profit

  • anchor Anchor (@anchor) reported

    @NHFeelzToo Hi there, Anchor is currently down due to an Amazon Web Services outage. We're so sorry for the inconvenience. RSS feeds are healthy so published episodes are unaffected by this. Please know that we are actively working on this in the meantime. Thank you for your patience!

  • WavyFucker desembolsar a la policía (@WavyFucker) reported

    Chile I started working for Amazon and these ****** are terrible in real life

  • Respondus Respondus (@Respondus) reported

    Respondus Monitor is currently experiencing an outage. We are aware and, unfortunately, it is part of a broader outage with Amazon Web Services. We are awaiting resolution from AWS and will provide updates as available. We are very sorry for the inconvenience.

  • terohonkasalo Tero Honkasalo (@terohonkasalo) reported

    @AmazonHelp This happens pretty much every time. Their Twitter account tells to call their customer service but what they can do? They have number to send messages why don't they call if they have problems? I've been home the whole evening.

  • KevinThayer Kevin Thayer (@KevinThayer) reported

    @BrandonD2022 @richontech Having the same issue. Alexa and the Amazon smart plugs arn't working for me.

  • TMFlinchum Talmadge Flinchum (@TMFlinchum) reported

    @AmazonHelp I did call. A few times and I keep getting a message saying you all are having customer service issues with the phones.

  • grampage_on Cheryl 😷🏳️‍🌈🇺🇸💜💚 (@grampage_on) reported

    @mlcreader I was hit with an attempted scam by email that was supposed to be from Amazon. It’s a big problem

  • jeremyh2001 Jeremy Hebblethwaite (@jeremyh2001) reported

    @AmazonHelp again more issues. And the chat function on the app isn’t actually chat as you can’t ask anyone a question. Useless! I expect to speak to a person not an automated app! I want a resolution to my issue ASAP!

  • myjoonmymoon 🔮 I love your sexy brain ♎️ (@myjoonmymoon) reported

    Is Amazon Music down for anyone else right now?

  • AMG94841157 AMG (@AMG94841157) reported

    @fordnation Doug which province are you talking about? What did you smoke this morning? Every dollar a Canadian spends goes to Amazon, EBay, Costco, Home Depot and Lowes. These are US companies because are businesses are closed down. Just buy us more Car plants lol Canadians are delusional!

  • AmazonPhotos Amazon Photos (@AmazonPhotos) reported

    @theoldtechie Amazon Photos is aware of the issues customers may be experiencing with their accounts. We’re working quickly to resolve it.

  • SITUATED SITUATED (@SITUATED) reported

    @amazon or @JeffBezos fyi # no excuses why your site should go down or customers shld have any problem logging in or checking out #nofukinsense y’all like a trilly by now

  • kai_kittyRS Raul O Serrano (@kai_kittyRS) reported

    @Chime For those wondering why its down. Its really not chimes fault this time. AWS is down Amazon server system is down affecting everything that relies on it.

  • ballislifeKO HitGod (@ballislifeKO) reported

    Thanksgiving eve and the entire Amazon logistics system is down 😓😔 ******* lovely isn’t it 😒

  • PaigeBerges lawnerd (@PaigeBerges) reported

    @AmazonHelp This is not helpful - it’s not clear that the funds won’t be available to Uk site. This is an arbitrary rule. Surely there must be help for errors

  • mjf_dfw Michael Fisher 😷 🇺🇸 (@mjf_dfw) reported

    @thatgirlallison @anchor Amazon Web Services is having a meltdown today. If @anchor uses any of it for their back-end they may be having issues.

  • BrandonD2022 Brandon (@BrandonD2022) reported

    Good morning, @richontech. Do you happen to know if Amazon servers are down right now? I'm having trouble with Ring, iRobot, and Alexa. Thanks!

  • gordonthree Gordon McLellan (@gordonthree) reported

    @AmazonHelp The problem is outside of my network, thanks.