Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Celaya, GUA 2
Ahmedabad, GJ 2
San Francisco, CA 1
Philadelphia, PA 1
São Paulo, SP 1
Bruay-la-Buissière, Hauts-de-France 1
Ajax, ON 1
Ashburn, VA 1
Greenville, SC 1
Easley, SC 1
Anderson, SC 1
Boaz, AL 1
Delhi, NCT 1
Montréal, QC 1
Doral, FL 1
Souillac, Occitanie 1
Glen Burnie, MD 1
Enfield Town, England 1
Ábrego, Departamento de Norte de Santander 1
Bogotá, Distrito Capital de Bogotá 1
Fayetteville, GA 1
Knob Noster, MO 1
Brussels, Bruxelles-Capitale 1
Turin, Piemonte 1
Mumbai, MH 1
Chennai, TN 1
Silver Spring, MD 1
Colón, QUE 1
Oldham, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • vgr72505355 vgr (@vgr72505355) reported

    @AppleSupport. Has apple come down on standards wrt Support and customer care?? I had a very bad experience and felt like I went to repair shop and not a World class Apple store. Has anyone noticed that recently?

  • CryptoVasquez CryptoVasquez ⚡️ (@CryptoVasquez) reported

    @blocmatesdotcom The nice thing is the new ones work as an AirTag as well essentially, and you can locate the case. Ah yeah living outside an Apple Store range sucks. I’m terrible at shipping things out for returns/exchanges.

  • dinyemmam i love yasmine ⵣ (@dinyemmam) reported

    wtf is going on w me my laptop and airpods were acting weird so i go to the apple store to fix it and here that guy tells me that there’s nothing wrong w it and they start working????

  • 1381_ft ❤️ (@1381_ft) reported

    Last two days I dreamt of either losing my phone or my phone got broken. The last time I was in a phone shop (not Apple store) and I bought a new phone and the minute the guys opened the box the charging port got broken

  • hitukatrela Hitesh jain (@hitukatrela) reported

    @AmazonHelp They are not taking my issue of defective product.. They are telling to get from apple store that it is a fake product which is not. How shall i resolve my issue when they are not understanding my problem. This is pathetic

  • KimberlyPunter Kimberly 🪴 (@KimberlyPunter) reported

    @iamluisgaray I have the exact same thing and it also glitches. Went to the apple store and they promised Apple is coming out with a new update that fixes the camera issues. They also told me they need to sent it away for repair if it continues so I honestly don't know what answer I got..

  • guptanishant97 Nishant Gupta (@guptanishant97) reported

    @imswaps No bro, not yet. I don’t think they have the intention to solve the issue. It’s better you get it directly from the Apple Store if the price difference is not too much. And Avoid the seller - Treasure Haul Online.

  • Londonmargiela ꧁༺𝕊𝕒𝕚𝕟𝕥 ☥ 𝕃𝕠𝕟𝕕𝕠𝕟 ☥ ʍǟɨֆօռ ʍǟʀɢɨɛʟǟ༻꧂ (@Londonmargiela) reported

    If I bring my AirPods to the apple store can they fix it @Apple they won’t hold charge anymore 😫

  • NicholasJTerry Nicholas Terry (@NicholasJTerry) reported

    @NikiasMolina Just walk into an Apple Store and exchange it. There should be no problem

  • turkeysucket Turkeysucket (@turkeysucket) reported

    @TheRickWilson Same here, Apple store replaced them...it's a known problem.

  • cyberhunk_IAM C Y B E R H U N K (@cyberhunk_IAM) reported

    @AppleSupport @Apple i bought airpod pro last month and got a faulty airpod. I submitted to the apple store to repair it and waited 7 days but still the problem is same. I re-submitted again and waiting. Can you please help me to replace it?

  • firstmcr mcr people first (@firstmcr) reported

    1 of 2 Apple Work Laptop UPDATE Apple store wow (gone down hill) They were late for my appointment by 20/25 mins Agreed to data possibly being lost Took laptop off me into the back Wiped all the date (without asking first or mentioning) Brought it back .....

  • evensdurand Evens Durand (@evensdurand) reported

    @Apple store Columbia, MD to get my daughter phone fix and customer service representative being rude just because I waiting for him for service while he is on the phone.

  • haterperson6714 human (@haterperson6714) reported

    yo @apple if u dont fix ur chargers im going to WALK IN to your nearest apple store and BLOW UP the premises with a SUlClDE VEST

  • karlwireless Karl (@karlwireless) reported

    @techseverything @Apple @AppleSupport No stop not working and at Apple Store now and they refuse to step up. 14 years of iPhones and if they don’t do the right thing it’s the last.

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