Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Pichincha | 1 |
| Guayaquil, Guayas | 1 |
| New York City, NY | 1 |
| Malibu, CA | 1 |
| Houston, TX | 1 |
| Lille, Hauts-de-France | 1 |
| Estelí, Estelí | 1 |
| Hamburg, HH | 2 |
| Jaipur, RJ | 1 |
| Menomonie, WI | 1 |
| Dundee, Scotland | 1 |
| St. Louis, MO | 1 |
| Chicago, IL | 2 |
| Ghāziābād, UP | 1 |
| London, England | 1 |
| Santa Cruz de la Sierra, Santa Cruz | 1 |
| Ashburn, VA | 1 |
| Kansas City, MO | 1 |
| Dallas, TX | 1 |
| Sofia, Sofia-Capital | 1 |
| Wetumpka, AL | 1 |
| Mont-Royal, QC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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kai the chief (@Stats41958154) reported@ArgosHelpers hi there, I bought a MacBook from you less than two years ago, and for over a year now the camera is not working. I went to the Apple Store and they said it’s a hardware issue and that Argos should cover the issue under consumer law. Could you tell me the next steps
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. (@freaknexxxdoor) reported@DirtyHusbandR0y Them ppl being slow at the Apple Store? Lol.
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Mo Naveed (@The_Kyzer_Soze) reported@M_PaulMcNamara Apple store genius should be able to sort it... they replaced my MacBook, when they found an issue after 18 month
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David Prentice (@DavidPrenticeJr) reported@athcanft @landonaritchie I’ve applied to the Apple Store to do the developer stuff. I have some apps that are web based but conversions are pretty terrible. I guess the secret sauce is to wrap into an app and do *** and run ads?
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DaveTheLibertarian (@Libertarianist3) reported@Inhumansoflate1 I'm pretty sure most folks are tired of people robbing the Apple store and burning down thier Wendy's everytime some gets shot running from the police.
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DStv Nigeria (@DStvNg) reported@NICKY_D_LIVELYS With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Kim Winnick (@KimWinnick) reportedDidn’t expect to spend 2 hours of my birthday at an @apple store because of a crappy software issue.
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MS858 (@Morr645) reported@ATT Hey AT&T - when are you going to fix the major delay receiving texting issue you are having with many iPhone users? Known widespread issue - talk to any Apple Store technician. About to drop you after 20 years of being your customer. And so will many. When is the fox coming???
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MOHAMMED (@MOHAMMEDolts) reported@tim_cook There is a problem with the Apple Store.
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Lumi (@lumialicea) reportedMy phone is completely broken guys :< I will try and post content but it’s going to be a challenge. It costs about $300 (maybe more) at the apple store. $lumistakoyaki if you’d like to help out, it’d be appreciated ~lumi <3
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DStv Nigeria (@DStvNg) reported@surfaze007 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057
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Bane (@Coka_Bane) reported@thabiimafabatho The actual problem is the resale value of phones is what’s killing us. All iPhones sold mo Mzans’ are being resold. (Even from iStore) The only Apple Store in Africa is in Egypt
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Postmodern_hell (@slickking10) reported@AppleSupport sent you a DM but @Twitter's DMs are a bit messed up rn. I've tried restarting my MacBook and I think it may have made the Touch Bar worse. going to take the Mac to the Apple Store on Monday. do you have any idea how long it might take for them to fix the issue?
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🪽𝔼𝕧𝕖 🪽 (@wonderful_eve) reported@susuremaseduh Yes I’m really disappointed to still see it at 4.6 stars in the Apple Store.. people need to not only email them and respond to their satisfaction survey but bomb them with negative reviews to tell other people not to download until they fix things and to get NE’s attention.
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Aakash Gupta (@aakashgupta) reportedLive Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.
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