Is Apple Store down?

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accesories.

 No problems detected at Apple Store

Apple Store problems in the last 24 hours

Apple Store Outage Chart

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Sign in (36.36%)
  • Errors (36.36%)
  • Website Down (27.27%)

Apple Store Outage Map

The most recent outage reports and issues originated from:

Apple Store Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:
  • tumbIade Iin (@tumbIade) reported

    i need to go to the apple store & fix my damn phone i get nervous thinking about all the concert footage i lost on there

  • c3sound C3 (@c3sound) reported

    @MicrosoftStore Was app for windows 10. Had to go to Apple site and download older version then upgrade up to current because windows store was down.

  • DaniBSchwartz Danielle B. Schwartz (@DaniBSchwartz) reported

    To replace the broken ‘N’ key on my laptop would have cost me half the price of a new one, plus two weeks at the apple store. I am sad to report that I am that person who succumbs to the cruel obsolescence of capitalism. Bought a new ******* laptop.

  • geinusIab hillary (@geinusIab) reported

    im going to the apple store on saturday if they dont fix my phone theyre going to have a lawsuit on their hands

  • LtAndcrson .・。.・゜✭ "𝓗." (@LtAndcrson) reported

    [Depression overwhelms him at the store. He looks down at the apple, tries to memorize it's shape, but he suddenly feels tired and like he just wants to lay down for a while. He drives home with half the groceries on hand. He unlocks the door and puts the food down.] --

  • minfrin Graham Leggett (@minfrin) reported from Poplar, England

    @nevali So is O2 WiFi, for the same reason, and they must just fix it. When I need a little island away from the colossal stupid, I cocoon myself in an Apple Store and dream of what could be.

  • PeytonP98 Peyton (@PeytonP98) reported

    Cade told me I couldn’t get the new iPhone while we were in the Apple store, I put the phone down and left like a sad puppy not realizing I’m a grown ass woman.

  • VegasGal2000 LVGal (@VegasGal2000) reported

    Up to 10 calls now and it’s not even 2pm. Apple store they’re spoofing is aware of the issue as they have a recorded message about this if you call their number. Beware of unsolicited calls from 702-577-9740

  • alldaywanye Wan'ye Davis (@alldaywanye) reported

    PSA: If you have Sprint and have the Xr, Xs, Xs Max and are having service issues intermittently, it is an issue that Sprint is working on. Do not waste your time coming to an Apple Store, there’s nothing we can do, this is a Sprint issue #NCAT

  • alldaywanye Wan'ye Davis (@alldaywanye) reported

    PSA: If you have Sprint and have the Xr, Xs, Xs Max and are having service issues intermittently, it is an issue that Sprint is working on. Do not waste your time coming to an Apple Store, there’s nothing we can do, this is a Sprint issue

  • DuhhhItsMitza_ Mitza❤ (@DuhhhItsMitza_) reported

    I’m pretty happy that Today I have my Appointment at the apple store so they can fix my Phone 😋😆

  • col3man01 col3man01 (@col3man01) reported

    @7ElevenCares How can I get Apple Fixed at your stores. Every time I try to use Apple Pay at the terminal it is always declined, I only have that issue at one other store which is @CircleKStores so maybe we can get both store to fix the Apple Pay issue.

  • arizonarobs Robs; 🐢 (@arizonarobs) reported

    @RhysMerilot So I must take it to the apple store and make them fix it. Thank you for replying, I needed to know if just mine was this crazy.

  • scriptationapp Scriptation (@scriptationapp) reported

    @JermainJulien Hi Jermain 👋Thanks for reaching out. Unfortunately, this is an App Store issue. You could try restarting your device or we'd recommend reaching out to Apple. Hope it gets sorted!

  • RebelHebrew Hania Ex (@RebelHebrew) reported

    @MarsBlackMon101 My daughter said stay out at an apple store. It is much cheaper to seek out anyone else to fix screens. $50 at minimum.

  • lyssabugg18 Alyssa Marsh (@lyssabugg18) reported

    @ByeFelicia_24 I’m not allowed to have non-iPhone friends 😅 I’m gonna have to take it to the Apple store to have them fix it

  • mapolisaalex Alex Mapolisa #DivineMercy #Msindazwe (@mapolisaalex) reported

    @CTRADEmobile @econetzimbabwe @Telecel_Zim @NetOneCellular @CollenTap @robertmazvanara @iamEliahSarayi I use an iphone i cant see it on apple store another problem i dont know how that wrong email address was added on my profile so i cnt access the web portal i rely on the USSD code

  • CrazyKalee Kalee Espinoza (@CrazyKalee) reported

    @sprintcare Yes iphonexs. I went to sprint last night with my issues and they changed out my sim card. Didnt fix the issue. They sent me to the apple store. Now i have a brand new phone but still no service. Apple couldnt even activate my sim card.

  • Uhcihre8 Marv ⚜️ (@Uhcihre8) reported

    @AppleSupport Yes. We both know that’s a temporary fix and you’re gonna ask me to come to an Apple store and send it off while supplying me with a lesser value temporary phone.

  • leozera Ŀ Ξ O Z Ξ R A ◢◤ (@leozera) reported

    In 2017 I bought a top configuration touch bar MacBook 15'. Apple replaced the top case twice due to speaker and keyboard issues. Yesterday went to the Apple Store to the third complain and they changed my computer to a 2018 model 'for free'. The keyboard is so much better.

  • Block__head Clara Cecile (@Block__head) reported

    Apple store in Paris has terrible service pass it on

  • UmThatBenKid Um That Ben Kid (@UmThatBenKid) reported

    Listen why tf do yall think a Verizon store can replace or fix iphone batteries or phone batteries in general.. do i look like apple care *****

  • alisonjherzog Alison J. Herzog (@alisonjherzog) reported

    @AmandaAnnM @fitbit Thanks! I'm definitely going to head into the Apple store and check it out. I like the idea of being able to do more and Apple has always had great customer service. The best was when I went to get my iPhone screen replaced to find my screen protector was the broken part 😳.

  • CPMenard Coach Carl ✞ (@CPMenard) reported

    My first ever issue with @AppleSupport on any device, my MacBook at that, and they don’t have a single appointment available. Literally only release appointments a week at a time, and every Apple store in Orlando is booked for that week 😂 Crazy.

  • EveryTeam_Mark Mark Thompson (@EveryTeam_Mark) reported

    @Ankaman616 @StevenChicken @Jon_Mackenzie @gregianjohnson I looked this up for iOS and I don’t think the way Apple store works would enable that, but dunno about the Android side. Apparently transaction fees are a problem too, but I’m a complete novice in this area

  • hiitsjonny JONNY 🎥 🤷🏽‍♂️ (@hiitsjonny) reported

    @jennmcallister Apparently it is an issue with some of the latest Apple products. Deff take it into the Apple store to get it fixed. Hopefully an Apple a day keeps the destiny away. 🍎

  • redhotnerd Joe G📲🎭 (@redhotnerd) reported

    @Polidalberg @reneritchie An average user would want to get an error message, hit restore, and the wireless chips do the rest. A physical method would require a trip to the apple store/still having a desktop or laptop available.

  • gyuspcy denise (@gyuspcy) reported

    i cant sign in my apple id to the apple store anfnsnfnsn and now i cant update tele n insta ://

  • riakeen Ria Keen (@riakeen) reported

    A trip to the Apple Store required today. Excellent service as usual, and the problem is being fixed under Apple Care. But having to schlep for 45 minutes to get to a Genius Bar is not the one! #Apple #geniusbar

  • EdwardKinitz Edward Kinitz 🤑 (@EdwardKinitz) reported

    My observations after visiting original Apple Store 2 time due to iPhone battery replacement and iPad Pro replacement: - Apple is ******: sales of iPhones down bigly due to people replacing battery and not buying new - new iPad mini coming - Apple employee not denying

  • Mzuch14 M14 (@Mzuch14) reported

    @cmazurski @Apple If your having problems with your phone. Download the apple support app and sign in with your Apple ID. This will make it so you can set up a call appointment with apple to help you or even you can set up a appointment at the Genius Bar at the store so they can help you more

  • stefan_eckstein stefan. (@stefan_eckstein) reported

    @EnpassApp I've issuing this problem since 6.0 got released. I tried to reinstall several times, rebooting, changing language of app and app store, use different Apple ID in Mac App Store. No luck. 🧐

  • Rxbun Rxbun (@Rxbun) reported

    @thetrudz :( yeah when they get slow. I just got back from the apple store today with a repair to squeeze more time. Hopefully soon!

  • MichealSbuda21 Micheal Simamane (@MichealSbuda21) reported

    @jennmcallister @valfrenz Apple acknowledged this issue so most likely you will not pay. So take it to the apple store and you should be sorted by midday

  • codelimavictor victor (@codelimavictor) reported

    @alltheangelssay @Desolationpunks I don't know if this is actually caused by a virus or if it was a really unfortunate glitch but I believe Malwarebytes is available on the Apple Store in case you want to try scanning for anything malicious

  • floozytart The Office of Ms. F. Looz (@floozytart) reported

    I'll always defend the I Was Told By AppleCare White Lady. I bet she was told by AppleCare. Y'all's lil iPhones crack, crash, intentionally slow, and charge y'all per month to store anything more than a ****, two memes, and a rude text, but y'all are still on Apple's side.

  • bxtsyb betsy 🍾 (@bxtsyb) reported

    taking your juul to the apple store to fix it

  • heathergoneal Heat™ (@heathergoneal) reported

    Update: I have to take it to an Apple Store so they can fix it.

  • lexilyn7 lexi (@lexilyn7) reported

    I have to take it to an apple store to fix

  • krismicinski Kristopher Micinski (@krismicinski) reported

    @DistributedDave @skateprofessor indeed. the real professors just spend their time chasing down reps at the apple store asking them to fix their keyboard again. (I love the macs but dang is that tough.)

  • Patrick_ORourke Patrick O'Rourke (@Patrick_ORourke) reported

    I think I ran into this issue with the MacBook Pro I'm using last year during MWC. Lines started to appear on the display. It was still under warranty and I got it fixed at the Apple Store though.

  • JULIANBRYAN 👑ⓍⒺⓇⓍⒺⓈ 1™ (@JULIANBRYAN) reported

    their artists having their music on the iTunes Store. Till today Sony makes the terrible Xperia smartphones. My point is apple's success was within Sony' s grasp for over 12 years but it seems they have the worst board and executives. Same thing goes for their TV division. They

  • Patrick_ORourke Patrick O'Rourke (@Patrick_ORourke) reported

    I think I ran into this issue with the 2018 MacBook last year during MWC. Lines started to appear on the display. It was still under warranty and I got it fixed through Apple Store thankfully.

  • reideroo Reid (@reideroo) reported

    I went to fix a simple issue on a computer and the whole thing suddenly crashed and won't turn on and now she has to take it to the apple store. It's not anyone's fault, but it is my worst nightmare because I don't know why it broke and I can't do anything to fix it.

  • heyitsnoah Noah Brier (@heyitsnoah) reported

    Protip: Apparently it’s @AppleSupport policy to not replace broken products under warranty that weren’t bought at the Apple Store.

  • Keggerade Keegan . [TBD] (@Keggerade) reported

    @ZombiieTara No problem! I'm always happy to help with tech related stuff. I'm glad you went to an apple store and not a 3rd party. As much as I support 3rd party repair shops, sometimes the quality of their screens are not the best. Anyway, welcome back!

  • emroseclark Em ❄️ (@emroseclark) reported

    @GinnyClark12 If I can’t fix it myself then Matt can help me but I hope he can fix it because I don’t have time to go to the apple store!!!!

  • drbarnard David Barnard (@drbarnard) reported

    2/ It’s hard to conclude anything other than Apple is willfully being customer hostile to save on customer support and reduce returns. They still haven’t even fixed the App Store purchase flow to prevent accidental purchases via Touch ID. That should’ve been a rush fix.

  • keeeebabyy Kiera❤️ (@keeeebabyy) reported

    @AllieOw Go to apple store it’s $30 to get fix

  • thatgirl_kenzz Kenz (@thatgirl_kenzz) reported

    @AppleSupport honestly can I return this POS I don't want a phone that breaks on me constantly and I don't want to have to constantly go into the Apple store for YOUR problems

  • scoulerman Andrew Scouler (@scoulerman) reported

    @AppStore__UK disappointed 😞 just got my iPhone XR, went to Apple store in Westfield shepherds Bush. Flag a staff memeber down who had steps under her arms and just finished working on the cases, to tell me she wasn’t working. Just walked out.

  • PercivalRob Rob Percival (@PercivalRob) reported

    @AppleSupport I can’t stream anything on Apple TV app ATM, Movies, TV series and even trailers on iTunes Store won’t play. Get error “can’t find specified server”

  • codefolio Noah Gibbs (@codefolio) reported

    @nateberkopec D'oh! My wife's laptop looks like it's having this exact problem right now. She's taking it into the Apple store this afternoon...

  • mipirepapa Mirela (@mipirepapa) reported

    Have apple care+ and payed 99$ for replacement phone (broken screen),fedex “lost” it and apple refuses to let me get it serviced at an apple store now (for any reason!) until they finish investigation- Worse customer service ever. hello samsung and google phones! @apple@timcook

  • JosukeBroske kiba inu 🐺 (@JosukeBroske) reported

    Tomorrow I'm taking my MacBook to the Apple store and they'll probably have to wipe it to take it back down to the older version (before stupid Mojave) so I can draw and Stop Having Problems

  • IBSalameh Ibrahim Salameh (@IBSalameh) reported

    while I was travelling. On my return home , I went to the apple store and got the shock of my life. It would cost more than 600 usd to fix the back. now that is insane. How the hell can any company think it would be okay to charge that much money for an external repair.

  • jagottli jamie g (@jagottli) reported

    a fun apple store game to play is will this employee “genius” murder me or just fix my device

  • WashedReese Reese Litterspoon (@WashedReese) reported

    @NatGotti Makes all the sense in the world. You could get your battery changed for like 50-60 at Apple Store and that SHOULD fix slowness and all that. Once it's below 80% it's failing.

  • SteveTO04 TO Steve (@SteveTO04) reported

    @SweetBabyJamiee Go to the Apple store ASAP we had a similar problem if under warranty they will fix it but they may need to keep it do not worry about appointment but get there early

  • TheRtRadke Ross Radke (@TheRtRadke) reported

    @duncanfegredo @rob__mccallum @tozozozo @RyanOttley That’s the annoying part with these weird problems is it never does it when you actually go to the Apple store! 😬