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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Sign in (50%)
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Errors (27%)
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Website Down (23%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nashville |
Errors | |
| Fairhope |
Website Down | |
| Summerville |
Errors | |
 Mumbai |
Errors | |
 Baden-Baden |
Sign in | |
 Annecy |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Dice Hunter: Quest of the Dicemancer
(@dicemancer) reported
@The_Gray_Alien Unfortunately we had some issue with the update. We worked on it at the end of the week and the fix (5.1.3) is available. We will do a force update today, but you can download the new update from Google Play and Apple Store already. :)
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adele geras
(@adelegeras) reported
@janerosamund Going down to Apple store! Have done all the battery stuff and had a chat with Support! Ta!
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JW
(@jdwein39) reported
@AppleSupport my phone won't turn on but in order to make an appointment at an apple store to get it fixed I have to log in with a code that was texted to my phone. How am I supposed to do that if the phone is broken? How can I set up an appointment?
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treadnot
(@Bobcat8403) reported
@og_BYU My only suggestion is “ don’t get an Apple product “. Whether this changed during , Covid, don’t know, but having to go down to that dang Apple store every time there’s a problem was a HUGE load!!!!
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ora is observing jongho day
(@_oracita) reported
see and now imma have to march my *** down to the apple store and request that they give me my **** back NEOW
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AmyHaberland
(@AmyHaberland) reported
Bought a new @belkin cord at the Apple store less than a week ago-it’s already broken
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South Tucson Together
(@TucsonTogether) reported
I think the biggest issue in Tucson is the Apple Store is nowhere near downtown but 12 miles away from downtown and you have to drive. People get drunk when their laptop is down and they need to go to the Genius Bar! It's traumatic that way! Apple Store near us NOW!
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RawrSavvy
(@Chrissadonna) reported
@CakedaGawd Yoooo, I was in the Apple store the other day. I went up to the table to put my purse down and tie my shoelace. Older white lady came down in front of me and swung her hand, “there’s a line.” I was like, “if I slap you I’m wrong?” They don’t know personal space.
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Anmol Sarita Bahl ༼ つ ◕_◕ ༽つ
(@elusiveanmol) reported
@ashwrya7 All of them? vRam, SMC etc? Not sure if there's an Apple Store that you rush to for a fix. There's another thing you could try: try it without the charger, and also, maybe if you drain the battery completely and then plug-in and boot-up.
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Lara Shayne
(@LaraDShayne) reported
@Apple Terrible customer service at Apple store today. Had to wait in a line just to be told I had to make an appt to buy what I wanted. Ridiculous.
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Meep Matsushima
(@meep_matsushima) reported
@gabbklein @the_tweedy several years ago I froze up on the Boston Apple store stairs because they had treads but no risers… and the treads were clear-ish, like frosted glass. I just sat down in the middle of the stairs with my eyes closed and waited for someone to come rescue me.
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Trini 💯
(@Trini_Daddie) reported
@Korporate78 @CravingHQ You ready, lol. Got an Apple store down the street from me, I’ll just pay a quick visit upon device arrival
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fat ****, MD 🇮🇱
(@sloppywetcock) reported
Yeah I’m done. Going to apple store today. Internet is completely broken on my iPhone. Posting from a ducking android
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Larry Siegel
(@LaurenceBSiegel) reported
@kittypurrzog If you have Apple Care, the Apple Store will fix it for free. Oterhwise you'll just have to pay the repair bill. There should be no noise other than the faintest hum.
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Jai
(@Jai24651104) reported
@AppleSupport I have order I phone 5s online from @amazon I got duplicate and not working I registered complain and technical visit done by @AmazonHelp but they I have to bring service denied letter but why i should while it is under return policy and no Apple store is providing
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Data Reallies #AppleToo
(@datareal_lies) reported
My sisters, bothers, friends, sisters, friends boyfriends sister. just asked if I can fix her phone. REALLY?!?! am I THAT great at fixing stuff? go to the Apple store and set up a appointment. SMH. #techsupport #tech
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NetflixNPhil
(@Netflix_N_Phil) reported
@theapplehub After using my iPhone 12 Pro for 10 months, I keep noticing it stuff up. Bluetooth issues, network issues, software, sensitivity… I’ll be going to the Apple store soon.
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Alan Grassia
(@alanmgrassia) reported
@enolajon @AppleSupport 2 things: 1) Apple Store hardware test said I had a bad Face ID sensor. A replacement iPhone 13 PM had exact same issue w/ iCloud restore. 2) Only ‘fix’ was to hard reset and reinstall w/o iCloud restore. Ouch! Not great! 📱😟👎🏻
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Mase
(@mass2point0) reported
Apple store 7 day £100 phone repair vs boss man down a random street who fixes it in 15 mins for a tenner
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Natasha Mitchell 💉💉
(@natashamitchell) reported
Now IF you don't have most recent version of Services Victoria phone app, it may prompt you to click & upgrade to new version (in this window click on Apple Store for Iphones / Google play for Android). Then select to link to Vaccine certificate If you are having trouble...
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maya :)))
(@may0nna1see) reported
@spamvicious take it to the apple store, they should be able to fix it but might end up having to wipe your phone
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Meep Matsushima
(@meep_matsushima) reported
@gabbklein @the_tweedy I froze up onthe Boston Apple store stairs because they had treads but no risers… and the treads were clear-ish, like frosted glass. I sat down in the middle of the stairs and waited for someone to come rescue me.
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Ali
(@Ali79562153) reported
@ClashQuest Guys, I hope you can help me solve my problem. I log into the Apple Store, but it tells me that you cannot contact the Apple Store. Is there a solution, please help me
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🦅Corbin Bitcoin Keegan🦂
(@KeeganCorbin) reported
@SmallWhiteDogg1 @Wealth_Theory @sheeap3 what if the gov executive orders google and apple to delist all crypto wallets? down we all access BTC through a wallet we download from play store or apple store? even chivo needed apple/Google
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✨
(@luckyliss__) reported
Top ten worst things to happen to me this month: My personal phone being broken to the point that the Apple Store can’t even fix it 💖💖💖
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Mert R. YILMAZ
(@MertRYILMAZ) reported
@MichaelSteeber Turkey’s and also Istanbul’s third Apple Store. I wish next time you would consider different cities for new ones. I am having trouble comprehending why you are insisting on Istanbul since Turkey has several big cities like Ankara, Izmir, Antalya, etc.
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lucie
(@lumccarthy16) reported
Our healthcare system should mimic the Genius Bar at the Apple store, if you don’t fix me why should I pay you?¿
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Ewan Brismontier
(@eww_williams) reported
@ArgosHelpers Because I’m having to take the item back to apple store as it’s broken. Only bought Friday but they want proof of purchase.
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Richard
(@Ricker666) reported
@DirectTechYT Problem for me has always been the goddamn 50 miles drive to the nearest Apple store.
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A++++++++++++++
(@sdolan_99) reported
Whats poor @AppleSupport store experience? Getting denied for unknown reasons from the apple upgrade program when originally approved and just trying to do a trade in, and the only fix is a 4 business day manual review. See you again next week (3rd time the charm?) apple store