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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Errors (40%)
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Sign in (34%)
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Website Down (26%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valle de Bravo |
Website Down | |
| Naucalpan de Juárez |
Errors | |
| Mexico City |
Errors | |
| Huimanguillo |
Errors | |
| Zamora |
Sign in | |
 Birmingham |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Bradley
(@queue09) reported
I’ve made a special trip down to the Apple Store and not been able to buy the thing I’ve come to purchase. I come by after work. I guess if I got home, didn’t eat or feed the dogs I’d be there earlier buuuuuuut… your store is open until 7:00. I’m there at 6:10 “Can’t get it no.”
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blind
(@cntryb0yinfosec) reported
@Apple @tim_cook my MacBook Pro burnt my fingers and won’t power on! Called and spoke a SR advisor that referred to her self as the God of Apple and told me to shut the f*** up! The MacBook Pro is 2 years old the Apple Store and simply Mac said it will be 2000 to fix. #burnt
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Big Nitaaa Not The Little One
(@DanitaMcAfee2) reported
Do the Apple Store fix APPLE WATCHES?? R just get other one
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Diganta Mukherjee
(@Diganta_M) reported
@AppleSupport Brand New MacBook Pro 14" M1, screen fried in the first 3 weeks. I don't have another laptop and my 3000 Cad Laptop is kept in Apple store for 14 days repair. No replacement even with Apple Care after 14 days of purchase? New MacBook has serious issues.
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JustCallmeRod
(@JustCallmeRod) reported
@p_blade_2 Yeah I had this issue with my airpod pros I bought in august. Took the case back to Apple Store few weeks ago and they exchanged them due to manufacturer malfunction.
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Marcha
(@marchicha4) reported
@Joshallskill Ahhaah i got the same issue and even got my screen replaced and i still get it from time to time ..: i think u need to go to a apple store and if they say that its not a issue of yours they will change some of the parts for free becouse its a know bug for iphone x
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joel rayner
(@_JoelRayner) reported
My afternoon. visited the Apple Store as my faceID stopped working. Then Halfords to top up the oil, realised a headlight was out. Changing it managed to jam the bulb in the housing sideways. Thank God for the skinny fingers of a teenager who managed to fix it. Life’s never easy
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Sylens
(@thatbasschshund) reported
@rabbitcakee I have an appointment set up for it at my local Apple store and they have a tech there who can take and look and order the parts and whatever to fix it.
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blank
(@Tmblistenersbay) reported
I was at the @Apple store and I was telling people to calm down because I didn’t know it was called tactile hallucinations for years. It still seems unreal
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Anjali
(@AnjaliExotica) reported
The rotten apple doesn’t fall far from the tree. Lies in Apple Store.Staff ‘unaware’ of iOS 16 battery drain probs & look all bemused 🤔 Customers with issues in Apple Store told ridiculous things such as it’s because you charge your phone all night #iOS16 @Apple @BBCTech @Forbes
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John Strosa
(@fitboynurse) reported
from
Los Angeles, California
I’ll be heading to the Apple Store shortly for a Genius Bar appointment - my computer is not recognizing my iPhone & isn’t syncing right. And my iPhone is having dictation & Siri problems 🙄 (only in English only - not in Hebrew, Spanish, German, or Greek…) #FirstWorldProblems
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FunkyMan
(@AFunkyFreshMan) reported
@EuphoriTori Women are not working in today and I don’t think they will have work at the apple store tomorrow so they will be there tomorrow to go get home in a little early cause they won’t be able to cover my shift this Saturday and Sunday so I’m going on the road and then next to my place
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ηell ❥
(@_nellieee_) reported
i'm not driving all the way to no apple store just for them to fix my phone 🙄 android me now !
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Benjamin Schmidt
(@benmschmidt) reported
@haltingproblem I guess it's time to bring this computer to the Apple Store again and see if they can fix the problem.
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giulia is a cyno haver 🍕🌺
(@yelyahseyes) reported
@mieaeya because i read that the issue was with apple increasing the prices in the apple store so i didn't know wether it would apply to android too 😭
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Jeremy Hammett
(@jeremy_hammett) reported
So for instance: if you drive 40 minutes into town for a phone issue, and the genius at the Apple store tells you they can’t fix it but the phone tech can in 2 hours. And you wander a dying mall for 2 hours just to be told the phone can’t be fixed…then you get to yell at the VP
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Juan Alcazar 🎥👨🏻🦯
(@juan_c_alcazar) reported
Well, my weekend was spent on dealing with a lot of setup/purchase issues with my new Apple Watch. One was my fault, the other was a bug. Resulting in phone calls with Apple and AT&T, and a second trip to the Apple Store . so yeah. Hope your weekend was better than mine.
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Morgan
(@MorgynRae) reported
Apple Store plugged it in and immediately their lil iPad went “this iPhone experiences stability problems” lol so now I have a new one
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WizardofAus 🇦🇺丰🔑⚡
(@BTCSchellingPt) reported
@dazbea1 Before telling her to calm down, and enquiring why she hadn't backed up regularly, maybe wanna give Apple store a call and ask for help/advice .. 'specially if you happened to be close to one
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Jason Bradley
(@queue09) reported
Second trip down to the @Apple store. Second time I’ve not been able to buy a watch. I can reserve one and buy it tomorrow. How do I underline. I’M HERE NOW!!! I also want to get the new AirPods. The noise cancelling is helpful for me. It’s just hard. This is the second time
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Liz Madsen 🇺🇦🎃
(@Paleonut_) reported
Associate at Apple Store: oh, you're having trouble? Let me have a specialist call you, they know all about hooking iPads up to PC's, they can share screens & do all kinds of troubleshooting. Long awaited phone call: Nope, that's a PC, here's a basic website you've already read
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Sanjiv Sathiah
(@t3mporarybl1p) reported
@rp_shoots Yeah, might get the Apple Store to take a look at it and run some diagnostics. But I have read others complaining about the app freezing issue. The random reboots have happened when I’m not even interacting with it. I’ve caught it happening a couple of times now.
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Anjali
(@AnjaliExotica) reported
The rotten apple doesn’t fall far from the tree. Lies in Apple Store. Staff ‘unaware’ of iOS16 battery drain probs & look all bemused 🤔 Customers with issues in Apple Store told ridiculous things such as it’s because you charge your phone all night #iOS16 @Apple @BBCTech @Forbes
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The Versace Stoner
(@Versacestoner9) reported
@ECWFAN5 @hashtagmediaguy @JoinSGN It’s giving me issues every time I follow it goes to apple store to open twitch I’ll figure it out tho
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T
(@T_Stephenson1) reported
@beatsbydre are terrible. The 1st pair I got had issues so they sent them back and sent me a new pair. The 2nd pair had the exact same issue so I took them to the Apple Store and they said the new pair had water damage and they want me to pay to fix it @Apple
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space **** ⚡️
(@poedamrone) reported
@ThirdEyeThink i was excited to download it but it only has the option to sign in via apple store. you should make an option to sign in via email!
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J.C. Nelson
(@AuthorJCNelson) reported
I went to the Apple store today to get my brand new IPhone 14 pro max fixed. Surprise, it did not get fixed. Apple insisted it was an an ATT issue. ATT was nice enough to try a couple more times and then cut a new physical sim for my old phone.
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Liz Madsen 🇺🇦🎃
(@Paleonut_) reported
Associate at Apple Store: oh, you're having trouble? Let me have a specialist call you, they know all about hooking iPads up to PC's, they can share screens & do all kinds of troubleshooting! Specialist: PC? Call Microsoft. Here's a basic website you've already read *click*
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✨PLAN3T.Makiyiaaa✨
(@QueenKiy3) reported
This Apple store down Gallery Blowing the **** out me 😫😢🥺😒
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Diganta Mukherjee
(@Diganta_M) reported
@AppleSupport @Apple We bought a MacBook 14" with M1 chip on Aug 26 for over 3000Cad.Last week he encountered screen problems. Apple Store did not replace it and suggested repair and my son is left without laptop for 14 days. He had to buy a Windows laptop for his exams.