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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (48%)
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Errors (32%)
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Sign in (20%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Errors | |
 Dallas |
Sign in | |
| Chicago |
Sign in | |
 Sofia |
Website Down | |
| Wetumpka |
Website Down | |
 Mont-Royal |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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TheRealSnowden
(@JESnowden) reported
@HalHaneyArt Man, I left the Bush White House one morning, walked down the street to the Apple Store, and bought a ******* 1st gen iPhone.
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Rick Young Jr
(@RichardYoungJr7) reported
@DirectTechYT @TheImJustSaying @The_Cormaster It was one of the IOS 9 updates a lot of people had that issue it was bricking phones some were able to be fixed some were not. I bought mine at Best Buy ATT model. Everyone kept passing the buck back and forth, Best Buy had 30 day return policy Apple store could not fix no $back
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jamillah
(@j_mill01) reported
Yesterday, I had a really sad experienced with my iPhone, which I bought last year (2020). This device locked up on me and I could do nothing (i.e., shut-down, connect to computer or charge cord, etc.) to get back to normalcy. I went to ATT store to Apple Store, where I learned..
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Mr D
(@Matthew210387) reported
Been a lot of chat recently about Glasgow & state of the city, don’t go in much but was in 2day (Apple store wasted trip another story) car park full of potholes £5.50, broken glass etc streets filled with litter & obvious evidence of a lot of folk struggling on drink & drugs 😞
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orla ☕️
(@bIondevanity) reported
first day back in belfast for uni and i have already broken the bank and i’m now about to go into the apple store I JUST DUNNO
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Jordan
(@hxcfrog090) reported
@kaylajohnson28 @eanhammond Oh actually, if you have an Apple store nearby they will probably look at it and help you fix it for free. I would do that before going to Best Buy.
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β
(@BetaFib) reported
the Google Play Store and the Apple Store and other platforms would have removed Genshin Impact from their platform. (And Mhy would’ve gotten into a whole lot of trouble.) What kind of developer are you that you don’t even know this? +
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Andrew 🧢 | Jbond
(@SoAfterISaid) reported
@MeatheadMilitia And a case. And I have applecare. Belt and suspenders. Replacing a broken screen protector is way easier than the hassle of going to the Apple store and having the display replaced. + faster especially with covid
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Gloie Wall
(@knitter21045) reported
I usually love my iMac. But today my old wireless mouse quit working and it’s turning into an all day project. I’m charging the new one I just bought at the Apple store while the Mac keeps looking for the old one. There’s also newone not working from target
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I speak the truth
(@Dinho90615) reported
@Apple i got airpods for my birthday last year in the uk,the sound is low can i take them to apple store to fix because i feel its a rip off how just over a year the sounds quality is low and i always fully change them.
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Tom Brand
(@EggFreckles) reported
@BigZaphod when I worked at the Apple Store we had the opposite problem with eMacs.
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James
(@jamb_nitrates) reported
@JohnLewisRetail I bought a b-grade iPad in a JL store recently and I’m having issues with it. Is it covered by Apple Care as a brand new one would be? It’s much easier for me to get to an Apple Store than my nearest John Lewis. Thanks.
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woosh ༄
(@lapisberries) reported
walked into the apple store saying i had problems with my laptop's keyboard mapping like the woman in stem that i am
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Kara Wong
(@kararwong) reported
Today my mom went to the apple store to fix her phone and instead of fixing her phone, the tech guy remotely wiped mine 🙃 the genius bar indeed I’m livid, I could only partially restore it. Thanks for ruining my day @AppleSupport
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jamillah
(@j_mill01) reported
Yesterday, I had a bad experience with my iPhone, which was bought in 2020. This device locked up on me and I could do nothing (i.e., shut-down, connect to computer or charge cord, etc.) to get back to normalcy. I went to ATT store to Apple Store, where I learned..@Apple @ATT
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Greg Losco
(@greglosco) reported
I got stung by a bee at the .@apple store in stonestown yesterday and the staff took down an entire incident report like they were police
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Dillon Mvrk.
(@DillonMvrk) reported
My dog ate my AirPod (for the 3rd time) and the Apple store is currently out of stock on replacements, I also have a flight on Wednesday.. let’s HOPE it gets here in time. *also very thankful this is the height of my life problems lmao
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Carla R ✍🏾📖
(@CarlaRK3) reported
@cynthiamckinney Apple store wouldn’t replace or fix a fried MacBook that was well within warranty. Then they took the same approach with a new iPhone. #Apple has changed.
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Jamillah Shakoor
(@jshak01) reported
Yesterday, I had a bad experience with my iPhone, which was bought in 2020. This device locked up on me and I could do nothing (i.e., shut-down, connect to computer or charge cord, etc.) to get back to normalcy. I went to ATT store to Apple Store, where I learned.. @Apple @ATT
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Jason Dunn
(@jasondunn) reported
@TLAU82145430 But if I go into the Apple store and say “The glass is broken” and they say “What happened?” And I say “I don’t know, it’s broken”…that’s not a warranty issue. 🙃 This is the new 2020 iPad Air.
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Lucie Heseltine
(@LucieJHeseltine) reported
Travelled all the way to Leeds to go to the apple store and they didn’t have time to fix my phone 🙃 ALMOST a wasted day, saved only by my first pumpkin spiced latte of the season
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Alexander Schwedler
(@SlowLoris90) reported
@TimSweeneyEpic wtf. If you think the apple store is not fair... just don't offer your game there. If everybody has your opinion, no one will put games in the app store and the problem is solved automatically. I don't get your problem...
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Gabriel Morency
(@sportsrage) reported
@DanStrafford must be . every other mi works tough thru the port .im going to bring mic and computer apple store today . show them. if they dont fix on spot will lose it lol
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Emmanuel Goldstein
(@MoPkoB4E) reported
At the Apple store: Looks at the Mac activity log Q: do you ever shut down your computer? A: not really Q: well that might be an issue
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Kara Wong
(@kararwong) reported
today my mom went to the apple store to fix her phone and instead of fixing her phone, the tech guy remotely wiped mine 🙃 the genius bar indeed I’m livid, I could only partially restore it. they didn’t restore my mom’s phone either
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Elle Woods
(@dontaylorrogers) reported
@LexKarlyssa I was just annoyed the Apple store down here isn’t open and we have to wait
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Don 🌌
(@Moldiver) reported
Sent my @SkyUK iPhone in for repair, tried to charge me £614 to fix the speaker. Took it to an Apple store, 5 minutes, some rubbing alcohol, a wipe and £0 later, I had a fully working phone. @SkyHelpTeam wtf?
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Nati 🦩🌴Ⓥ (they/them)
(@TheZombiUnicorn) reported
@TheJovenshire Take them to an apple store, there's something wrong with them & might need a reset. I got mine refurbished & they work amazing. When I did have an issue, I realized it was bc of my other wireless devices nearby & a reset fixed it anyway
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Abs 🧢
(@Abdellsalam) reported
@salmaeldaly Send it to Apple store, they will fix it for you, I have an old one that had a battery problem and is fixed now.
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Kristen Howe says Buy BAD WITCH BURNING.
(@Kristen_Howe) reported
Dear R and T keys, Why do you have to get stuck and not work today on my keyboard? Not even with short bursts of compressed air, you're not working. So hopefully you'll work again after a visit to the Apple store on Friday. *sigh*