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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Errors (43%)
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Website Down (37%)
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Sign in (20%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Knob Noster |
Sign in | |
 Brussels |
Errors | |
 Turin |
Errors | |
 Mumbai |
Errors | |
| Chennai |
Website Down | |
| Silver Spring |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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TrashPandaPlayas
(@fratsvsnerds) reported
from
Memphis, Tennessee
Shout out to saddle creek Apple 🍎 store in Germantown. They gave me a new Apple 🍎 watch to replace my old broken one. #getapplecare #MondayMood
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£Loredona
(@v21bh) reported
from
Bronx, New York
@goodworkriah @TouchedByTy Apple will fix your phone in store. My avi is me.. at work.. at Apple. Trust and believe I’m 100% sure.
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Lauren Murphey
(@LRMurphh) reported
from
Oklahoma City, Oklahoma
I really need the Apple store to let me in so they can fix my phone
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Koko 🌸
(@KokoTheHairGirl) reported
from
Washington, D.C., District of Columbia
I act like I’m out but deep down I want Apple to put Kirby in The App Store 😓
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sajidpfazallocation
(@sajidpfazalloc1) reported
from
Birmingham, England
help: something in background slowing software security update download, I’m using apple store WiFi. It never been that slow. thanks help. Gantt.
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BronyTunes
(@BronyTunes) reported
from
Denver, Colorado
Update: Apple techs found the issue in iOS and gave us a workaround, which we successfully applied. But in a really awful turn, Apple is now saying they don’t want our app in the App Store anymore. We’re looking into our options here, but it’s not looking great right now.
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Jim Gurney
(@jimgurney) reported
from
Chicago, Illinois
@tim_cook please DM regarding $460 issue with my Apple X trade-ins that cant seem to get resolved by Lincoln Park store leaders. Need resolution asap so please help. Thank you! #AllAppleHousehold
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ehthn
(@EDapeep) reported
from
Garland, Texas
@reevesg55 @ezCallouts @Ayoo_Noah @MyFavsTrash Exactly. Apple has convinced that usage is the problem. They did the same thing with the iPhone 4’s wifi connectivity issues with the “holding your phone wrong” explanation as well as the iPhone 6’s “bendgate is caused by where you store it” excuse. Totally invalid.
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gamay papi
(@justbrad) reported
from
Roseville, Minnesota
I went to the Apple store and held the iPhone 11 Max in my hand... it didn’t speak to me like I thought it would so I set it down. I’ma wait for the next one
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Patrick Mooney
(@PatrickMooney) reported
from
Dublin City, Leinster
@Tech_Huntress @AppleSupport That doesn’t seem normal at all. Get into an Apple Store to have them check it out. Quicker than waiting for Twitter to fix it for you. Good luck with it.
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Patrick Dailey
(@PatrickDailey) reported
from
Carlsbad, California
Nothing like spending my morning at the Apple Store replacing the wife’s brand new iPhone. Weirdest glitch I’ve ever seen. Something chip related they think. They’ve never seen this before either.
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Gerry Savage
(@G4816) reported
from
Motherwell, Scotland
@mech986 @acojo5920 @tim_cook If only Apple were as understanding & thoughtful as you. I took it to the Apple store in Glasgow & they said that I was just unlucky & that I should contact Tim Cook. I’ve been doing this since Oct 2017 & had no joy. Apple are letting me down big time.
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Othman AL A
(@CallMeO) reported
from
Portland, Oregon
I never had any issues with any #macOS before but #macOSCatalina is the worst I ever experienced, most of #apple apps don’t work, music app I can’t access iTunes Store to buy music, book app won’t let me read my books asking me to reinstall iTunes!
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RIPD
(@KFree112) reported
from
Kentwood, Michigan
Apple store so damn slow I’m hungry now
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Mr jack daniels aka Derodreas
(@DreasCornelias) reported
from
Paducah, Kentucky
Androids suck apple need to fix my shit stat bc i have no idea how to use this dollar store ass phone 😂😂
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Jeremy Whiteley
(@jeremywhiteley) reported
from
Scottsdale, Arizona
@rmondello His Mom went to the Apple store a few times with all the paperwork and was given a total run around. No compassion and totally unhelpful. Google made the process much easier. I hope you can fix this.
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𝒉𝒐𝒍𝒍𝒚
(@hollyhardyy_) reported
from
Gateshead, England
@LateyshaGrace Take it to the Apple store with proof of purchase, it’s within warranty so they’ll either fix it or replace it for free :)
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Ian
(@shhwhyda) reported
from
Grapevine, Texas
@7eleven Even the store employee didn’t understand what the issue was. If it’s advertised right on the card machine that you accept Apple Pay, I would expect it to work correctly.
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Thomas Verschoren
(@tverschoren) reported
from
Gageldonk, Provincie Noord-Brabant
@NS_online @SNCB_Int It’s the NMBS app that has the issue. Latest App Store release on iOS 13.1 (Screenshot is the Apple wallet interface, won’t share due to the information in that app)
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BronyTunes
(@BronyTunes) reported
from
Denver, Colorado
We’re still working with Apple to resolve this issue. In the meantime, and in response to a wave of 1-star reviews from people hitting this iOS 13 bug (who unfortunately don’t realize that the bug isn’t on our end), we’ve temporarily removed BronyTunes from the iOS App Store.
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Michael S. Collier
(@MichaelCollier) reported
from
Redmond, Washington
Grated for Al at the Apple store in Bellevue! Still, I’m a bit disappointed I couldn’t get this resolved on my own. Shouldn’t have to go to the store to fix this problem.
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Rahul Shah
(@RockingShah84) reported
from
Bellevue, Washington
@AzureSupport - apparently, I am not able to return my newly purchased iPhone at Apple store due to a technical issue in refunding on a recently purchased device! Not expected from #Apple - #AppleBellevue.
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Krissy ✌
(@KrissySD) reported
from
San Diego, California
So I took my phone to the Apple store to fix the crack in the screen today & walked around to killed time. Ended up looking at boots at JcP & this lady started talking to me about how she’s a grandma & her son has 19 kids & I’m like wow, that sounds expensice! She’s says...
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Lukas Pietrzak🎃
(@Ltpietrzak) reported
from
Washington, D.C., District of Columbia
Shoutout to the woman next to me at the Apple store whose computer is broken and out of warranty and is now trying to spin this into her getting a free computer. All my luck to you
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Clayton G Gordon🇨🇦👁👁🇨🇦🏴
(@DVSMorpheus) reported
from
Edmonton, Alberta
I have to come all the way down to the ******* Apple Store because a $7 movie 🎥 did not go through my account. If I don’t pay it i can not use the @AppStore. I need to get the @RBC app because I am no longer with @BMO. Such an inconvenience.
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Anna_Barsanti
(@BarsantiAnna) reported
from
State College, Pennsylvania
So i bought some apple cider vinegar and forgot what i needed it for. Welp i remembered! My coffee pot! But big problem. I forgot in the store ad bought capsules instead of liquid lol such a blonde moment
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Trump *is* Satan
(@SterbenzScott) reported
from
San Francisco, California
@judesworkcom This must be affecting many many people then. Hopefully Twitter will update and fix. Kinda shady that Apple sends you to their store...
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Jeff Watkins
(@jeffwatkins) reported
from
Bainbridge Island, Washington
Look at that! The last thing I did before leaving Apple was implement Dark Mode for App Store Connect for iOS*. * I accept no responsibility for the server error.
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mariusperry
(@mariusperry) reported
from
Darwin, Northern Territory
@Brodhe Bring it to an Apple store!! They’ll fix it!!
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David McGavern
(@daveymcgav) reported
from
San Francisco, California
Apple is implicitly supporting the Chinese government with their recent App Store actions. It’s not a good look. Also this would be much less of a problem if people could sideload apps.