Is Apple Store down?

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accesories.

 No problems detected at Apple Store

Apple Store problems in the last 24 hours

Apple Store Outage Chart

At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Website Down (53.85%)
  • Sign in (23.08%)
  • Errors (23.08%)

Apple Store Outage Map

The most recent outage reports and issues originated from:

Apple Store Comments

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:
  • itskimbellaross Kimbella (@itskimbellaross) reported

    I bought my ex boyfriend a whole ass Nike Apple Watch paid in full out the store as much as it’s killing me I won’t ask for it back 😭 people offer to give me money for it if I get it back but it’s slow for that , you just let them keep it 😕

  • FashmatesApp Fashmates | A New Polyvore (@FashmatesApp) reported

    @angelsweardior @carrieanne Thanks for checking. Our product engineering team found the issue related to the Upload Photos feature. It happens when the photo size is big. We are releasing an upgrade now. Once approved by Apple's App Store your app should automatically be updated in a next 2-3 days.

  • thefifthari ari • 7 (@thefifthari) reported

    @ShelbyGordonn @AppleSupport Go to the Apple store they’ll probably fix it for you!

  • asifhilton Asif Imran (@asifhilton) reported

    @Apple One of my friend face the problem he went to dubai mall apple store, staff refused the replacement and can't help him in this

  • MMLive_Help Fan Support (@MMLive_Help) reported

    @GobertOrGoHome @janettereinke @googlefiber Hi - We are still waiting for the fix to be accepted in the apple store so that you can download the updated app. We will let our fans know once the latest version is available. We apologize for the inconvenience! Thanks, MMLive_Help

  • piercethepanicc AJ 💥 (@piercethepanicc) reported

    I have a problem where if I go somewhere alone I tend to accidentally buy shit I don’t need.. catch me buying AirPods today while getting my phone fixed at the Apple store 😂😅

  • brissa_ee2rtay Brissa Ytuarte (@brissa_ee2rtay) reported

    Went to #Apple store to fix screen, guy at genius bar pulls out cloth to wipe my insanely ***** screen which looked like it belonged to a child, I could see clearly again. Girl has a brand new laptop. No need for anything else. Thank you, guy at genius bar. I forgot why I came.

  • hodapp Eli Hodapp 🙋🏻‍♂️ GDC ✈️ PAX East (@hodapp) reported

    @rsgnl Apple Store is down.

  • OverdriveMCS Hitman (@OverdriveMCS) reported

    @HughJeffreys @xerusdesign An apple store employee broke my iPhone 7 screen when he was trying to remove it to fix the home button

  • keao45 Keao Wright (@keao45) reported

    @dmills87 oh ok, I saw them on the apple store it's 199 bucks, I'll wait until the price goes down.

  • linacuell Lina☀ (@linacuell) reported

    My favorite thing to happen this week was at the Apple store when I went to get my phone fixed & the dude that was impatiently dealing w/ me bc there another 1627171 people waiting said “Bad news: we couldn’t fix your phone, Good news: here’s a new one bye”

  • SusieB2a Susan Bartlett (@SusieB2a) reported

    Need assistance for broken back on Apple Watch. Go to the Apple Store and wait for text “we are ready for you now” this really means come and sit at a table and wait over 15 minutes and still no service. Grrrrrrrrrr #apple #poorcustomerservice

  • Khebrat2_Kent Khebrat2_kent (@Khebrat2_Kent) reported

    @ChaseSupport I have a problem with my account, i have automatic payment in the Apple Store and i have no money in my account, and i am not in the USA anymore because I graduated, so my account now in minus and i can not use my apple account because of this problem, could you please solve it,

  • kinganiii anı (@kinganiii) reported

    @ImAllexx at the apple store they just transferred everything for me. all i had to do was login to everything

  • anjgestupa Angelene 💋 (@anjgestupa) reported

    It is so easy to report phone problems here. Hubby only had his phone for 2 weeks but then theres a problem about the speaker the volume is quite low. So apple store checked it and it’s really broken after 20 mins... NEW PHONE FOR HUBBY. 😱😂

  • exploitsvalley (@exploitsvalley) reported

    @M1staAwesome @StavrosHacker I wanna bring it to the apple store and when they ask what the problem is I’ll say I can’t jailbreak it so it’s a faulty device LOL

  • medicinecurIs missing h (@medicinecurIs) reported

    broke my laptop screen and thing has most of my notes on it. praying that the apple store can fix it. 🤧

  • jhoros6 jhoros (@jhoros6) reported

    "HorliX" made by forking "Horos" was considered as a problem in copyright indication etc., but it was discontinued at Apple Store.

  • jhoros6 jhoros (@jhoros6) reported

    "HorliX", which has been considered a problem in copyright notice, has been discontinued on the Apple Store.

  • accretivegrowth toad (@accretivegrowth) reported

    @reckless @gruber @SnazzyQ So it just comes down to if you think Apple should be allowed to monetize the App Store or not. Best Buy doesn't need to tell you that Amazon has a Samsung TV for less. Apple doesn't need to tell/enable developers how to bypass their own business either.

  • GQstatus Wolf Surrounded By Sheep (@GQstatus) reported

    Had to break down and finally get a new phone today. That’s a whole band spent at the Apple 🍎 store.

  • JaelynStark Jaelyn Stark (@JaelynStark) reported from Wyoming, Michigan

    @summergenee We have Verizon and I went to the apple store and they gave me a new phone but it’s still happening with the new phone. Apparently they said this has been a problem with Verizon mostly.

  • issaTeep A-Aron (@issaTeep) reported

    Figures the one time I break my phone completely, the apple store's servers are down the entire day.. 2 days without one sucks.

  • emrickman NavyCougPilot (@emrickman) reported

    @beckisaid Go to the Apple store on the web. Go all the way down to the bottom of the page. There is a link near govt employee discount. Click it and verify, then save.

  • elvislikesphoto Elvis Rios (@elvislikesphoto) reported

    @AppleSupport Been having this ongoing case for about a week with my MacBook Pro freezing and it’s only 60 days old. Already got whipped cleaned by the apple store and I’m here now again after having several case numbers trying to resolve the issue :(

  • vevestes Vev✨ (@vevestes) reported

    I’m currently talking to a guy who works at the Apple Store and I’m going to try and and get him to fix my phone

  • 98stephanie_ Torres (@98stephanie_) reported

    Went to the Apple store to try and fix my phone , but **** that imma just buy a new phone 🙄🙄

  • chriswb Chris Ball (@chriswb) reported

    @mattrogowski Apple store will sort it for free. It’s a safety issue.

  • SBikeTrainers SMART Bike Trainers (@SBikeTrainers) reported

    An update is now available in the Apple TV App Store with a fix.

  • JiggyJahson Jiggy. (@JiggyJahson) reported

    @4thmigo1 I’m bout to go the Apple store rn they bout to fix my phone they was coo 😂

  • AmnahAlkandari Amnah A Alkandari (@AmnahAlkandari) reported

    So my iphone 8 has a CPU problem and I told the employee at apple store that i tried all the methods and it didnt work and he was shocked that he couldn’t solve the problem so they replaced it with a new one...

  • tagisen Isen (@tagisen) reported

    @LGUS I contacted your support team, they completely ignored my questions. I am reading quite a lot about faulty USB-C cables coming with your screens and today at the apple store we could see that part of the problem is the cable.

  • ETHVNPVGE ethan (@ETHVNPVGE) reported

    @danimals_94 try taking it by the Apple store! after forest mine stopped calling/texting unless I was on wifi then completely stopped altogether. It ended up being a problem the 7’s can have and they gave me a brand new one for free once they shipped mine off

  • FineDez Dez (@FineDez) reported

    @Lil_anttt Lol you go into the Apple store and tell them that they sound a little low, then they’ll check your warranty and replace 1 or the other or both. Only if they don’t sound as good as they did when you first got them. That was my main issue with them.

  • LoLo_jhnsn Lorenzo 🤫 (@LoLo_jhnsn) reported

    @danimals_94 If u don’t just go to the apple store tell and show them what’s happening and if they can’t fix they usually just give you a new one

  • paulbeaton75 RDP (@paulbeaton75) reported

    @zwiftinsider Ours has updated automatically and now can’t use Zwift, ridiculous. What’s the solution as “fix in the Apple store soon” is slightly vague.

  • ya5xie 윤양이손 & 프듀X김동빈 응원해 (@ya5xie) reported

    i hate these earbuds they dont fit in my ear right and when i wanna lay down while listening to / watching smthn its hurts my ears cuz i ay on my side >:( might go to the apple store and get a pair of the wired earpods

  • DinoOnTheBeat łuna førəvər 👻 (@DinoOnTheBeat) reported

    @DylanMcD8 @KirbApple Alright, one problem. I don’t live too close to an apple store i don’t think.

  • BuggeredBadgerr Badger.jpg_large (@BuggeredBadgerr) reported

    @iNabberTV NONONONO THE VALUE IS TERRIBLE the cheapest macbook (that was there when I looked in an apple store) is a grand and it has a dual core ******* processor they're pretty much scams at this point

  • MrBrendanJay Brendan Jay Sullivan (@MrBrendanJay) reported

    One time I got turned down for a loan at the Apple Store. But...

  • reckless nilay patel (@reckless) reported

    So Spotify and Netflix saying the App Store tax is unfair causes a huge problem: if Apple changes the rules and allows alternate payment systems, it will crater App Store revenue because it's all based on taking a cut of free-to-play games no one really wants to talk about.

  • MattS_Mitchell Matt Mitchell (@MattS_Mitchell) reported

    @diazhostess @AppleSupport @Apple Super frustrating! Im going to Apple store tomorrow when I’m back in the USA but have heard the same that @AppleSupport has not fixed this issue despite widespread complaints.

  • mattcassinelli Matthew Cassinelli (@mattcassinelli) reported

    The Sport Loops are the best Apple Watch bands by far. I was initially skeptical, but the fold-over isn’t noticeable in practice, they are infinitely adjustable, and store as one piece. Only problem is the noise taking it off right before bed 🗯

  • ronaniiim ronanIII (@ronaniiim) reported

    However I met couples of clients complaining about exact same network problems at the Apple Store. So I guess the only thing went wrong is that we bought iPhones with Intel Modems, stupidly and recklessly. So disappointed at @Apple @tim_cook @intel

  • mortenlines Morten André Lines (@mortenlines) reported

    No wonder the Apple Online Store was down for so many hours on Monday. Seems they prepared for a multi day release schedule, not just the iPads they released that day... Just ordered my new AirPods, you had me at "new H1 chip"!🙃

  • apjama (@apjama) reported

    Apple: last few years, they've been trynna focus more and more on increasing their service revenue streams. The App Store brings in a healthy amount but nothing even close to iPhone sales. Apply Pay's launch was part of this goal. Their problem: they know nothing about tv.

  • F1Help The Official F1® Help Channel (@F1Help) reported

    @Xamulka 1. Go to Settings on your iPhone 2. Select iTunes & App Store 3. Tap Apple ID at the top of the screen 4. Tap View Apple ID – you might need to sign in or use Touch ID 5. Tap Subscriptions 6. Select Cancel Subscription

  • kristianclaus Kristian Claus (@kristianclaus) reported

    I tried to download HBO Now on Apple App-store and it was almost impossible to find hidden beneath the new Apple TV app which has HBO Now. Apple should be careful with that type of stuff. That’s how Microsoft got broken up.

  • AntonyGladstone 🏎 🍁 Tony Gladstone 🎧 🇬🇧 (@AntonyGladstone) reported

    @MartinSLewis Apple store customer service is brilliant! Daughter had problems with earphones supplied with phone bought online. Store apologised AND gave her new headphones no questions. Top service!

  • augiedb Augie De Blieck Jr. (@augiedb) reported

    The Apple Store is not down. Yet.

  • salman_sarwar18 Salman Sarwar (@salman_sarwar18) reported from Melbourne, State of Victoria

    So my airpods had a problem and i went to apple store to get them checked. To my surprise they replaced the old ones with brand new pair of AirPods 😍😍 apple zindabad #cuatomercareisimp

  • salemsayed Salem Sayed (@salemsayed) reported

    @miyassin Apple Store did. I couldn't wait 10 days so they offered that as a solution and it's fine, much better than before. Maybe next trip I will change if the problem persisted.

  • jc_techman19  Jacob Crowley  (@jc_techman19) reported

    Apple online store expected to go down soon for Apple to add the all new 7th generation iPod touch. I’m hoping Apple sneaks in AirPods 2 into their online store tonight for tomorrow. Let’s do it Apple! I’m gonna try to stay up all night to see the store go down and see it back up

  • Danny__D Danny (@Danny__D) reported

    The issue I had this morning about apple no allowing lastpass to copy paste into the reverification of Face ID was fixed. Maybe through a trusted network or maybe through a apple store patch. I don’t know. It works.

  • HelloItsRandall Randall (@HelloItsRandall) reported

    @deadsadie Over the last four years, at least once a year I get some bullshit problem like this. Spend half my day at the apple store, just for them to give me a new one for free bc they can’t fix it. I like getting my phone replaced for free but it’s just super annoying

  • kcdachurro kathryn (@kcdachurro) reported

    bro I tried to fix my phone at the apple store but they lost all my data and my last backup was a YEAR AGO. I lost all my pictures and contacts so if I met you in march 2018, pass yo digits my way

  • TIWaggoner Travis Waggoner (@TIWaggoner) reported

    I thought the DMV was hell. Apple store has shown me the error of my ways.

  • zetsupetsu Nilo Oppa SOTY (@zetsupetsu) reported

    @daebak_jibin @JYPETWICE_JAPAN I already have but it irritates me that JYPE is not doing anything about it and ignoring android using international Onces who purchase candy bongs. Its available in apple store worldwide but not in google play. A simple fix but JYPE is doesn't care.

  • alliewells21 Allie (@alliewells21) reported

    I am literally going all the way to the Apple Store in San Antonio to get my phone fixed. Fingers crossed they can fix it bc I’ve had 3 months of a broken phone🙏🏼

  • Abnonymous Abigail (@Abnonymous) reported

    Y’all I think Apple just told me they will fix my phones back glass for free but I’m not getting excited until I leave that store without spending a dime! (No, I don’t have Apple care)