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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Apple Store reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Apple Store. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Apple Store users through our website.
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Website Down (44%)
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Errors (32%)
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Sign in (24%)
Live Outage Map
The most recent Apple Store outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Marl |
Errors | |
 Sacramento |
Website Down | |
| Chicago |
Sign in | |
 Tower Hamlets |
Website Down | |
 Veracruz |
Errors | |
 Colombes |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Khanoisseur 🐶🤦🏻♂️🌎
(@Khanoisseur) reported
@alexanderc1003 They make more $$ selling cases and charging people for fixing broken camera lens — Apple store estimate for fixing my lens was $400
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Maria Zack
(@mp102381) reported
@Apple issues!!! Been having trouble signing into Apple ID for months. I have updated my password it doesn’t work. I have called support and literally have been going around in circles. Try to go to an Apple store news an appointment.. need to sign into Apple to make apt. Help
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Daniel
(@uzername08) reported
@MKBHD No worries- simply return it to the Apple Store where they will tell you the only option is to buy another computer. Problem solved!
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Rising Moon 🌙 @Wear A Mask
(@risingmo0n) reported
@WorldWideFarm @ciaraturnerart Yea, but we were at an Apple store. He was in the right place, just nothing was wrong with his phone. I wouldn’t make him a Genius Bar appointment cause nothing was broken. So he broke it. Then I got to explain how Apple doesn’t cover phones broken on purpose. 🙃
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don bluth appreciation squad
(@mxlizandry) reported
wanna stop at like uhh the apple store after a trader joe’s run? no problem! just drive all the way past the mall and try not to miss the parking entrance. it’s gonna get goofy if you miss the parking entrance, and you will probably give up
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Thomas Swafford
(@ThomasTrain877) reported
@AppleSupport bought applecare, now phone dies at 20%. ‘Genius’ at Apple store says ‘sucks to be you’, our diagnostic says ‘no problem’ and I have to pay to replace battery. Really Apple? You are better than this!
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texpert 🧃
(@gotbizintros) reported
@mcguired 2/2 with the GB customers who are already at the Apple Store with technical issues to begin with In this model specifically, we need to do a better job at setting up the cx and the store for success. Wrongfully setting up appointments for issues doesn’t do that.
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Jeevan Sanghera
(@jeevansanghera) reported
@CBCNews Will have it’s own style charger. Can only be an Apple store genius. Can’t fix screen without voiding warranty. Will need Apple password to get into the car. Wheels won’t work unless you upgrade to new iOS.
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stop the spread, wear a mask and wash your hands
(@trevsharp) reported
@AntGodber @Apple It is odd that this was a perennial problem with Apple products. My colleague used to take any broken cables back to the Apple store and complain (it there is one near by)
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Shone X
(@shonekelkar) reported
@anirudhamudanYT @Apple Yes plzzz Take it to the Apple store asap If there's some genuine issue they will either fix it up or give u a brand new device! (Hope there's no external damage!) Don't hesitate just go and get it checked 👍
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Iain Duguid
(@skipperdogood) reported
Apple car production will lead to: • Servicing at Xmas as people avoid finding a park by driving to the Apple store • Charging the car twice a day because you listened to the radio • Cars slowing down when a new one is released. 20km/h on the freeway. Apple denying anything.
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robert and marian’s youngest
(@robyninrealtime) reported
It was an An Error occurred applying the software update kind of day. Also the Apple store has genius appointments starting at 5 am ON CHRISTMAS
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(((JUL!O)))
(@imnothathipster) reported
@ElGranSenglar Warranty! A trip to the Apple store should fix it
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Cody Cannaday
(@cody1205) reported
@AppleSupport Hello, an Apple Store support manager called me directly as a follow up to an unresolved issue. When I call back with the # and ext he provided, I get a message saying "extreme volume, cant take call". Any help getting this process moving again would be appreciated.
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alex
(@alexsolt03) reported
@joshtpm @Apple Bought new at Apple Store and started trade in process there. No issues and received proper refund promptly.
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Lil Vic
(@LilVic2001) reported
What you can only do inside the Apple store is either pick up your order or bring your broken iPhone to a genius bar for repair. Apple doesn't allow customers to come in to play with their devices or hang around and you can't do in-store purchase. All that due to COVID.
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♡̶ catgirl seola bday!!!
(@shakismilk) reported
@KuloHidali madness im going to a local store to fix it than the apple store...
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verement
(@verement1) reported
@MKBHD 5. Would start to slow down the moment the next version of the car comes out. 6. The battery would stop charging in a couple of years 7. Windshield would probably crack 8. Would only let you buy accessories like Tires, floormats, wipers from the Apple store or sue you.
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Ciaran McMahon
(@CiaranMcMahon02) reported
@BankOfScotNews have you run out of money and call centre staff ? My cards not working on the Apple store and on hold for 30 mins. You imagine people have better things to do before Christmas ?
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J'R
(@roadside_365) reported
@ATTexplore iPhone 12 Pro Max for me my iPhone is cracked and Apple store can't fix it.
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Scott Buchanan
(@BuchfromBuck) reported
@carolinemurs You won’t be able to service it yourself, or through your local repair shop, so you’ll have to take it to the nearest Apple store if you break down oh wait....
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yokie
(@zorokashi) reported
the way this is my billionth time taking my laptop to the apple store about the same issue 🤬🤬🤬
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Mike Ormerod
(@mikeormerod) reported
2/ And given the exchange was done in store, @AppleSupport can’t issue a Trade-In Kit for the 11 as there’s no Web Order! Nearest @Apple store is closed due to Covid. Suggested solution is drive hrs to a different store!! #fail #badcustomerservice
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J'R
(@roadside_365) reported
@ATTexplore iPhone 12 Pro Max for me and #attexplore and #sweepstakes my iPhone screen is cracked and the apple store can't fix it atm!
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Maggie
(@magbucz) reported
nvm i just got back from the apple store and it cost too much to fix and my mom wont let me get a new phone so twitter web app
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Pete
(@peteindc) reported
@joshtpm Had the same problem. Phobio sent back my iPad. Called Apple Support and they had me bring the iPad to the Apple Store. They gave me an Apple gift card for the original amount of the trade-in.
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Sanjay Jain
(@startupsanjay) reported
@AppleSupport Please help - billing issue and going back and forth with support, physical Apple Store, and Citizens. Purchased an iPhone 11 PMax enrolled in the Upgrade Program. When "upgrading" to the 12, it was registered as trade-in, not upgrade - now charged for 2 phones.
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Orli
(@orliwm) reported
Don’t talk to me about trust issues til’ you’ve ordered something from the Apple store 🤡🤡🤡🤡🤡🤡🤡
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Ashlee Ricci
(@1AshleeRicci) reported
I’m so disappointed in @Apple I have the iPhone 11 and it has been nothing but problems from day one. My screen freezes, I have a weird occurrences where my phone completely turns off, and there is no Apple store open! #Apple
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Sebastian Webber
(@sebawebber) reported
@hugoprudente all the times that my mac is starting to slown down, is related with the CPU temps. =/ i sent it to the apple store and they change the battery at that time. that helped a lot.