Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 11 |
| Sanford, NC | 3 |
| Paris, Île-de-France | 3 |
| Salinas, CA | 1 |
| Smyrna, TN | 1 |
| Denver, CO | 1 |
| Schnecksville, PA | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Lannion, Bretagne | 1 |
| Lowell, MA | 1 |
| Wuppertal, NRW | 1 |
| Charlotte, NC | 1 |
| Louth, England | 1 |
| Honolulu, HI | 1 |
| Seattle, WA | 1 |
| Meldorf, Schleswig-Holstein | 1 |
| Chicago, IL | 1 |
| Poole, England | 1 |
| Chesapeake, VA | 1 |
| Houston, TX | 1 |
| Benton, AR | 1 |
| Cape May, NJ | 1 |
| Sayreville, NJ | 1 |
| Fuxin, Liaoning Sheng | 1 |
| Wilson, NC | 1 |
| Bodenwöhr, Bavaria | 1 |
| Falls Church, VA | 1 |
| Wernigerode, Saxony-Anhalt | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Tel
(@TelHagg) reported
@ArloSmartHome Same as before... pinging that there’s movement when there isn’t, cameras straight up not working etc etc. I’m honestly passed caring so don’t worry
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Moe Baghai
(@MoeBaghai) reported
@ArloSmartHome I spoke to 2 different people & no fix. On Android & Apple phone, I get 4 notifications on every alert. I've reset the phones, reset the base, stopped & started notifications & no fix. Please help. It's an annoyance! Thanks!
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pghgarden
(@pghgarden1) reported
@ArloSmartHome ARLO IS TRASH DO NOT BUY THEIR PRODUCTS
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Erich Saide
(@erichsaide) reported
from
Vancouver, British Columbia
@ArloSmartHome 3 days without my subscription working due to your error. Inexcusable. #badcustomerservice
-
David Cox
(@neurobongo) reported
I have @ArloSmartHome cameras at my home, and they are garbage. Any recommendations on alternatives? Is @ring any good?
-
Kristin
(@xtin_t) reported
@ArloSmartHome has worst customer service. Contacted cust. Service on mar 24. The broke an additional camera and told me they would get back to me. Now they are not replying to my emails. 2/3 cameras not working now. Don’t give them your money.
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Jimmy
(@jimmylittle) reported
It's really remarkable how much faster to connect and respond @EufyOfficial cameras are than @ArloSmartHome cameras. Most of the time, I can walk down two flights of stairs and answer my door before I even get a still-image preview of who pressed my Arlo doorbell.
-
Victoria Young
(@torialen) reported
@GomringerAdolfo @ArloSmartHome They won’t! Worst customer service I’ve ever had! Even after repeatedly chasing them!!!! This isn’t a small company but act like scam artists that simply take your money and run.
-
win + x, u, u
(@jb_fast) reported
so, in the realm of ******* ui people I'll add @ArloSmartHome for not allowing the user to paste their auth code into the login page in my defense, this isn't my junk, it's legacy crap that some clients have and it's going in the trash where it belongs very soon
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pghgarden
(@pghgarden1) reported
@ArloSmartHome ARLO IS TRASH DO NOT BUY!!!!
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pghgarden
(@pghgarden1) reported
@ArloSmartHome @theambient DO NOT BUY ARLO PRODUCTS. THE COMPANY IS TRASH AND MONEY HUNGRY AND DONT CARE ABOUT LOYALTY
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TwittenDK
(@TwittenDK) reported
@ArloSmartHome When will #Arlo give us the choice to set custom ringtones on our Arlo Video Doorbell, on our #Android phones? A lot of customers have asked for this in years now, but Arlo do nothing - This is bad style!
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Vito Scotti's Ghost
(@VitoGhost) reported
@ArloSmartHome So tired of forced multi-factor authentication, particularly since it keeps resetting every time I have a software patch on my Mac. So hard to use my own frigging devices. Can you back it down please?
-
Gary W. Moody
(@GaryWMoody1) reported
@ArloSmartHome BS. You'll miss PLENTY while trying to deal with the idiotic 2 step verification process that Arlo just shoved down our throats! Think there's an emergency at home? Loved one in danger? Well, just be patient while Arlo texts you a code EVERY TIME YOU WANT TO LOG ON. Boneheads!!
-
Kai Ichikawa
(@kai_ichikawa) reported
from
San Francisco, California
@ArloSmartHome what a terrible product experience. Two cameras less than a year old and both no longer able to take a battery charge??? Unanswered support tickets??? Get your **** together