Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Longmont, CO | 4 |
Toronto, ON | 3 |
Bend, OR | 3 |
Frankfurt am Main, Hessen | 2 |
Hamburg, HH | 2 |
Schwarzenbek, Schleswig-Holstein | 2 |
Jensen Beach, FL | 1 |
Lyss, BE | 1 |
Las Vegas, NV | 1 |
Winsen, Lower Saxony | 1 |
Coppell, TX | 1 |
Lindenhurst, NY | 1 |
Campbellsville, KY | 1 |
Olympia, WA | 1 |
Philadelphia, PA | 1 |
Columbus, OH | 1 |
Braunschweig, Lower Saxony | 1 |
Kevelaer, NRW | 1 |
Missoula, MT | 1 |
Dallas, TX | 1 |
Monheim am Rhein, NRW | 1 |
Aurora, CO | 1 |
Tehachapi, CA | 1 |
Tourcoing, Hauts-de-France | 1 |
Cergy, Île-de-France | 1 |
Cozumel, ROO | 1 |
Kīhei, HI | 1 |
Düsseldorf, NRW | 1 |
Miesbach, Bavaria | 1 |
Paris, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Caleb J Robinson (@calebjrobinson3) reported
@ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.
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T (@PondrPowered) reported
@ArloSmartHome is your system down???
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BeautifulOne (@Beautifulone119) reported
@ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME
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Eddie Omar Garcia (@Eddiiee_G10) reported
@RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.
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Scott 🌻 (@ScottyWitte) reported
@ArloSmartHome It’s normal to be frequently, randomly logged out of the Arlo app. But now, this time, I’m unable to log back in. No reason or error given. I’m assuming the people that run this company don’t use their own products.
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Jordan M. Haywood (@jordanmhaywood) reported
@ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome
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Alex (@alex__0113) reported
@ArloSmartHome researched chowing your cameras and quickly regretting it. Not interested in you using you help portal which is useless. DM me an email address that I can email normally. Your CVR prices on your website do not reflect what you actually want !!! Not impressed !!!
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LUGA (@luga2020) reported
@ArloSmartHome Still not working…
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Alex (@alex__0113) reported
@ArloSmartHome Where do I start… •Your 6month battery claim appears to be more like 1 week •you have more or less double your CVR prices • Why can CVR not be locally stored • I can’t view my cameras live on a laptop • poor customer service Poor company. Would never choose again
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Awake In The Matrix (@WakeInTheMatrix) reported
@ArloSmartHome has some of the WORST customer support
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Farida Yasmin (@YYFaridaYY) reported
@ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed
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Michael Bobelian (@mbobelian) reported
In less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService
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KerriEngebrecht (@kerri0413) reported
Seriously for three weeks I have been working to replace a stinking power cord for @ArloSmartHome - I am ready to end my subscription because I cannot recharge my cameras and am paying for nothing with them. Chats end abruptly. Need help.
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Cyndi (@theredwings26jk) reported
@ArloSmartHome Resolved the problem everything is back on and working.
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ΔLEYΔ N00R (@uhleyuhdoe) reported
@ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed