Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 11
Sanford, NC 3
Paris, Île-de-France 3
Smyrna, TN 1
Denver, CO 1
Schnecksville, PA 1
Phoenix, AZ 1
Franklin, TN 1
Lannion, Bretagne 1
Lowell, MA 1
Wuppertal, NRW 1
Charlotte, NC 1
Louth, England 1
Honolulu, HI 1
Seattle, WA 1
Meldorf, Schleswig-Holstein 1
Chicago, IL 1
Poole, England 1
Chesapeake, VA 1
Houston, TX 1
Benton, AR 1
Cape May, NJ 1
Sayreville, NJ 1
Fuxin, Liaoning Sheng 1
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • beth_fennell beth (@beth_fennell) reported

    @ArloSmartHome my app keeps saying the server is down so I can’t view any of my footage from today. Is this an issue your side or mine?

  • Rob_balboa RobXbalboa (@Rob_balboa) reported

    @ArloSmartHome you have the worst marketing setup in history, the software Charge of 9.99 per camera, is the worst idea yet, somehow we can get a 49.00 camera on amazon that has every feature INCLUDED, CVR everything . I have 10 arlo cams and have never once got to use the full software, sad

  • katp25 Kathryn Gainey (@katp25) reported

    @ArloSmartHome worst customer service ever! Refuses to cancel my service. I no longer have the device and have been trying to cancel since June 28th. No one calls me back or answers me in anyway. Crooks!

  • scot1711 Scot Parker (@scot1711) reported

    @ArloSmartHome The web interface has gone downhill! When will you fix the bugs that are listed all over the Arlo community? I won't buy another Arlo product until Arlo shows interest in fixing them!

  • InGodWeTrust614 Proud to be Ultra MAGA (@InGodWeTrust614) reported from Tega Cay, South Carolina

    @ArloSmartHome even though I've set video doorbell to no vehicles, I get every single frigging vehicle that comes or goes down my street. What's the deal????

  • facesOfEth faces (@facesOfEth) reported

    @NoKapRich @ArloSmartHome For fun try to get a download of a video from some time to another if you subscribe to their timeline service. Spoiler: you can’t. You have to stream it then screen record. The fun part is when the video freezes and you have to reload their whole **** website to restart streaming

  • TheRealRDH Ñįhîłüś (@TheRealRDH) reported

    @ArloSmartHome you need to fix your app. I’ve tried to scan the QR code with my iPhone 14 Max Pro for 10+ mins now. Your app will not allow the camera to auto focus. I can take a crystal clear pic of it less than an inch away but your app can’t read it. I can’t pair.

  • James_Andrew33 Jim (@James_Andrew33) reported

    @ArloSmartHome products are such garbage. Only thing worse than the products themselves is their incredible lack of customer support. Looking for better options like @Ring

  • _MrsDamiano Christina Damiano (@_MrsDamiano) reported

    @ArloSmartHome has got to be the worst company I’ve ever dealt with. They’ve been “fixing” an issue since January. Charging me monthly for non-working equipment, also refuse to cancel my subscription or refund anything.

  • SelimBingol SelimBingol (@SelimBingol) reported

    @ArloSmartHome upgraded my iphone and now the app doesn’t work. Customer service is no help. Cameras are useless now.

  • Canada541 Canada54 (@Canada541) reported

    @ArloSmartHome What is up with Arlo. I contacted customer support to be told there is a global issue with images showing up on today’s library. But when I tried to get more information the agent got very nervous and was reluctant to tell me more. Should I/we be concerned?

  • mpoli2ny Michael Poli (@mpoli2ny) reported

    @ArloSmartHome this company is straight ****** trash. Don’t buy anything from them. I’m sincerely speaking from experience. Don’t believe me?? Look up Arlo and see how long it takes you to get a number and then when you get that #, tell me if you ever talk to some 1. F these guys

  • InfoarloS Arlo Camera Support (@InfoarloS) reported

    @DonaldSmallz @ArloSmartHome The Official Arlo Support to Resolve Your Technical Issues Regarding Your Arlo Security Cameras and Base Stations. For More Help Contact On: +1-855-955-4001.

  • DonaldSmallz Donald Small 🚜 🇺🇸 (@DonaldSmallz) reported

    @ArloSmartHome Ha your supports slow. This was in 2019. Right after that I got rid of arlo cause its over priced and sucks.

  • _MrsDamiano Christina Damiano (@_MrsDamiano) reported

    Literally came back to Twitter just to let everyone know what trash @ArloSmartHome is. Useless.

Map Check Current Status