Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 4
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • kmkguy420 Chrisk (@kmkguy420) reported

    @ArloSmartHome whats the point of having these wire free cameras if all it does is appears offline.....literally 15 feet away from hub.....

  • torialen Victoria Young (@torialen) reported

    @GomringerAdolfo @ArloSmartHome They won’t! Worst customer service I’ve ever had! Even after repeatedly chasing them!!!! This isn’t a small company but act like scam artists that simply take your money and run.

  • bob_rabner Bob Rabner ✍ (@bob_rabner) reported

    @ArloSmartHome To invest so much money in Arlo has been one of the worst decisions I've made. The amount of time they are not working is equal to the amount of time I've spent on hold trying to get support (in both cases way too much time).

  • jfrydakis Jason Frydakis (@jfrydakis) reported

    @ArloSmartHome Your Customer Support team just refused to provide an address to where I can address a consumer complaint letter. You have failed to fix a service/product which I paid for during the last 7 months. You will receive a complaint letter. @CitizensAdvice #UK #Arlo

  • jfrydakis Jason Frydakis (@jfrydakis) reported

    @ArloSmartHome Used to be very happy with your products; but with now reaching 6+ months trying to resolve a technical issue with the cameras...perception has changed!! tragic! Will seek a refund. but disappointment is worse.

  • jimmylittle Jimmy (@jimmylittle) reported

    It's really remarkable how much faster to connect and respond @EufyOfficial cameras are than @ArloSmartHome cameras. Most of the time, I can walk down two flights of stairs and answer my door before I even get a still-image preview of who pressed my Arlo doorbell.

  • pghgarden1 pghgarden (@pghgarden1) reported

    @ArloSmartHome @theambient DO NOT BUY ARLO PRODUCTS. THE COMPANY IS TRASH AND MONEY HUNGRY AND DONT CARE ABOUT LOYALTY

  • guychurchward Guy Churchward (@guychurchward) reported

    Hey @ArloSmartHome I have some #pro4 cameras, one of them the battery needs charging every 2-3weeks... not exactly 6 months ? .... what’s the issue ? How many videos is it good for on a full battery ?... other 2 are ~2x the length for a recharge but still way more than advertised

  • TelHagg Tel (@TelHagg) reported

    @ArloSmartHome Same as before... pinging that there’s movement when there isn’t, cameras straight up not working etc etc. I’m honestly passed caring so don’t worry

  • Holosynthetic John Parron (@Holosynthetic) reported

    @ArloSmartHome would be awesome if the mobile app provided an audit report that provided timestamps for firmware upgrades, battery replacements, and going offline.

  • pghgarden1 pghgarden (@pghgarden1) reported

    @ArloSmartHome You piece of trash idiots.. we have 8 cameras now between myself and his 2 he just bought. All the money we have spent on your stupid company for you to deny an old man an even exchange on cameras.. be ashamed and I vow to get this story out

  • SassyRed13 Cheri Holladay (@SassyRed13) reported

    @ArloSmartHome can you please tell me why my screens randomly get a pink hue!!! And tell me how to fix it?!?!? I have tried everything 😳

  • DisadvantaJESS Jessica (@DisadvantaJESS) reported

    @ArloSmartHome this is the worst purchase that I've ever made in my entire life...😡😡😡😡

  • Jasonryan12 Jason Ryan (@Jasonryan12) reported

    @ArloSmartHome has sadly provided terrible customer service. We’ve tried to resolve purchasing some cameras with multiple cases opened and nothing has been resolved. They have yet to call back or email and it’s been over a week. They advertise promotions that aren’t available.

  • MrHenryPerez Ranking Member 🇵🇷🇺🇸 (@MrHenryPerez) reported

    @ArloSmartHome My system stopped recording after the trial date. Does your system not record after the trial date? How do I fix this problem?

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