Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 3
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1
Port Huron, MI 1
New York City, NY 1
Pinneberg, Schleswig-Holstein 1
Leigh, England 1
Aachen, NRW 1
Willich, NRW 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Saint-Denis, Réunion 1
Houston, TX 1
Los Angeles, CA 1
Beijing, Beijing Shi 1
Tourcoing, Hauts-de-France 1
Stockport, England 1
Rome, Lazio 1
Dinslaken, NRW 1
City of London, England 1
Ealing, England 1
Canberra, ACT 1
Corona, CA 1
Warrington, PA 1
Saint Charles, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • josh_staffeld Josh Staffeld (@josh_staffeld) reported

    @ArloSmartHome Installed new batteries and now the camera can't be added. Followed the instructions on the app nearly 20 times and it cannot be located. Help!

  • kbischer Karen Bischer (@kbischer) reported

    @ArloSmartHome Hi there - I am having trouble with all three of my Essential Spotlight Cameras. The app says they are offline, but the internet is working. I've tried all your troubleshooting options and they still don't work. I emailed last night but have not gotten a response.

  • walkingknight walkingknight (@walkingknight) reported

    @ArloSmartHome Your garbage baby monitor has failed me once again. It simply refuses to connect to a new network.

  • 00012859dn Donald Newton (@00012859dn) reported from Scunthorpe, England

    @ArloSmartHome my arlo 3030 app is not working

  • TisheyeLens Tisha Luk 📸 🍷 🌎 (@TisheyeLens) reported from Barrie, Ontario

    @Explorographer @ArloSmartHome It just got to where it was offline more than it was on, so we stopped using it. Not a big deal as I’m home 24/7 these days, but when we start traveling again, I’ll want something in place.

  • mcfionaj mcfionaj (@mcfionaj) reported

    @ArloSmartHome Don’t buy this camera. Once the 3 month trial subscription is up, recording stops too unless you subscribe. Really poor form!

  • cweaver56 clinton (@cweaver56) reported

    @ArloSmartHome Literally world's WORST warranty service. Awaiting repair since 4/21/21! Received shipping notice 2 wks ago, but nothing has shipped per Fedex tracking! I demand a FULL refund of the system! #POS

  • cashh_al3X alex (@cashh_al3X) reported

    @ArloSmartHome hey i need some help!!!

  • silvaseeker Silvaseeker (@silvaseeker) reported

    @ArloSmartHome I just called for support for my Arlo 2 camera. I could not understand the accent the tech had, plus he talked too fast. Asked to be transferred to someone else & he would not. 1st time caller, new user, bad impression of Arlo.

  • arkansas Jack Pate (@arkansas) reported

    @ArloSmartHome Arlo base station switches to the same wifi channel of adjacent router no matter what. This is idiotic and fundamentally broken. Please fix.

  • gibberishness5 Gibberish-ish (@gibberishness5) reported

    @ArloSmartHome @Forbes @ArloSmartHome has so many issues, if anyone is considering make sure you go to their community site and to r/arlo before buying in. Lots of stuff requires a sub and the cameras lose connections constantly. Very poor security.

  • rakery81 Re-Anna (@rakery81) reported

    @punchpunch @ArloSmartHome Here to say I've had the same problem. Looks like there are a lot of people not happy with their so called support

  • ScottFadynich Sᴄᴏᴛᴛ Fᴀᴅʏɴɪᴄʜ ❄️ (@ScottFadynich) reported from Catalina Foothills, Arizona

    @ArloSmartHome I am having trouble reconnecting my Wired doorbell. How do I reset and add back to the app? Very frustrating

  • silvaseeker Silvaseeker (@silvaseeker) reported

    @ArloSmartHome Things get lost in translation when talking to Arlo support for cameras. I asked to speak to someone else, the tech person refused. Could not understand his accent & he talked too fast. Bad first impression of Arlo.

  • jalex19100 Jason Alexander 🍮 (@jalex19100) reported

    Recording and videos for @ArloSmartHome constantly not working. Do we have any alternate firmware or router options yet or are we still stuck with Arlo’s crappy software? #arlo

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