Arlo Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

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  Pepe Reporting (@U_R_Not_A_Woman) reported 2 minutes ago

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

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  Bill Kampouris (@BillKampouris) reported 3 minutes ago

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

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  Evan Cook (@cook1122) reported 3 minutes ago

  I spent $100 on an @ArloSmartHome wired doorbell. I would have rather lit it on fire, cause it may have given me more joy than dealing with their terrible products, apps, and excuse of customer service. I would NEVER purchase from them again.

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  Mircea Piturca (@mirceadesign) reported 7 minutes ago

  @ArloSmartHome has probably the worst customer support ever. I have contacted them several weeks ago and I still did not received any response. Amazing how these companies treat customers nowadays

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  John (@JohnBurke72) reported 9 minutes ago

  @ArloSmartHome I have called and used your community support. Your support folks said they've never heard another incident like mine but many people on your community forum have the same issue. Your product is low quality

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  Christopher Hahn (@ChrisHahn14) reported 12 minutes ago

  @ArloSmartHome please have my case #43366554 addressed and handled immediately. 26 cameras, 3 base stations are now useless paperweights costing me thousands of $ because my subscription is not working any longer.

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  Julie Younglove (@YoungloveJulie) reported 14 minutes ago

  @ArloSmartHome has the worst customer service in the world. no phone number, and no live agent in chat. a bot that circles you into nowhere. and all i want is to cancel my account so i stop getting "important updates" for products i no longer own. frustrated af.

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  F3L!C!A (@FreakyFelicia) reported 14 minutes ago from New Westminster, British Columbia

  @ArloSmartHome customer service is trash

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  DM (@Dean1Michael) reported 17 minutes ago

  @ArloSmartHome Half the time this piece of **** won’t even charge, you sit there like an ******* charging it for an hour and nothing happens, it’s till at 20%! I hate arlo anymore

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  Greg - digging through archives (@GregLilly) reported 18 minutes ago

  @ArloSmartHome I can't find a way to switch my subscription to yearly -- like the price increase email said to do....HELP!

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  N (@nbbirch22) reported 19 minutes ago

  @ArloSmartHome why are your doorbell speakers so bad? I talk through it with the volume set at 100% and people barely hear me.

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  Jacob dailey (@Jacobdailey1517) reported 19 minutes ago

  @ArloSmartHome might be one of the worst products and app I’ve ever used..

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  Mobinaut (@mobinaut) reported 20 minutes ago

  hi @ArloSmartHome Horrible App update... really bad design but we have to live with it. Can you help ua discover where Zones shortcut is hidden in the new UI? I have a subscription.

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  mauriciobond (@mauriciobond23) reported 21 minutes ago

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

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  Jason Abbate (@JasonBrobbate) reported 23 minutes ago

  @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.