Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • cweaver56 clinton (@cweaver56) reported

    @ArloSmartHome Literally world's WORST warranty service. Awaiting repair since 4/21/21! Received shipping notice 2 wks ago, but nothing has shipped per Fedex tracking! I demand a FULL refund of the system! #POS

  • MsShelleyRoman Shelley Roman (@MsShelleyRoman) reported

    @ArloSmartHome urgh guys help. When I first installed my doorbell and people rung it it came only to my phone. Now unless I happen to hear the noise when they push it I don’t know there’s someone at my door as it no longer calls my phone. I haven’t changed any settings 🥺

  • PhxPhooey Impeccable Mediocrity (@PhxPhooey) reported

    @ArloSmartHome I just want to give you a heads up that you guys are blowing it by not offering custom notification sounds for IOS. I don’t know what kind of dog and pony show your running but someone needs to fix this!

  • ngryOtter Robert (@ngryOtter) reported

    FYI, if you buy @ArloSmartHome and try to setup a payment for their service while still on trial subscription they will take your money and not provide a refund. Terrible service.

  • mcfionaj mcfionaj (@mcfionaj) reported

    @ArloSmartHome Don’t buy this camera. Once the 3 month trial subscription is up, recording stops too unless you subscribe. Really poor form!

  • UTGrad2002 Donald Capone, CFA (@UTGrad2002) reported

    @ArloSmartHome FYI don't update your Arlo Baby Camera with new firmware update. The software will crash you camera and ARLO won't replace!!!

  • sreenadhm Sreenadh (@sreenadhm) reported

    @mbmcrae @T3dotcom @ArloSmartHome Too bad the software for arlo is so buggy Hardware is fanatic but the software on arlos makes it a bad choice

  • gibberishness5 Gibberish-ish (@gibberishness5) reported

    @ArloSmartHome @Forbes @ArloSmartHome has so many issues, if anyone is considering make sure you go to their community site and to r/arlo before buying in. Lots of stuff requires a sub and the cameras lose connections constantly. Very poor security.

  • paulopereira Paulo Pereira (@paulopereira) reported

    @ArloSmartHome Your system sucks so bad that nobody is gonna see anything. All they gonna see is a deduction in the credit card.

  • arkansas Jack Pate (@arkansas) reported

    @ArloSmartHome Arlo base station switches to the same wifi channel of adjacent router no matter what. This is idiotic and fundamentally broken. Please fix.

  • kbischer Karen Bischer (@kbischer) reported

    @ArloSmartHome Hi there - I am having trouble with all three of my Essential Spotlight Cameras. The app says they are offline, but the internet is working. I've tried all your troubleshooting options and they still don't work. I emailed last night but have not gotten a response.

  • CCKath23 Kathleen Barrette, AS, BS (@CCKath23) reported

    @ArloSmartHome why is your customer service so difficult? We got something that doesn’t work and you make us troubleshoot it? Twice?? It’s defective. Replace it!! I think an IT manager should be believed if it’s broken!! Do better!! #badcustomerservice #arloaggravates

  • rakery81 Re-Anna (@rakery81) reported

    @JimmyHLin @ArloSmartHome I had the same problem Jimmy. Believe it took over a week to hear back finally. Then, when they finally do respond, they ask you to provide the same information you sent several messages ago.

  • mbadger Mark Badger 🇺🇸 (@mbadger) reported

    After months, @googlenest still doesn’t have their act together with accounts that have migrated from Nest login to Google—months after being reported, you still cannot log into the AppleTV version of the app once you’ve migrated. Maybe it’s time to switch to @ArloSmartHome

  • drjenkem Dr Jenkem (MD/PHD) (Trans-Jewish POC) (@drjenkem) reported

    @ArloSmartHome is the arlo server down?

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