Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perkasie, PA | 1 |
| New York City, NY | 1 |
| Salzgitter, Lower Saxony | 1 |
| Fort Wayne, IN | 1 |
| London, England | 1 |
| Salinas, CA | 1 |
| Smyrna, TN | 1 |
| Denver, CO | 1 |
| Sanford, NC | 3 |
| Schnecksville, PA | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Longmont, CO | 9 |
| Lannion, Brittany | 1 |
| Lowell, MA | 1 |
| Wuppertal, NRW | 1 |
| Charlotte, NC | 1 |
| Louth, England | 1 |
| Honolulu, HI | 1 |
| Seattle, WA | 1 |
| Meldorf, Schleswig-Holstein | 1 |
| Chicago, IL | 1 |
| Poole, England | 1 |
| Paris, Île-de-France | 3 |
| Chesapeake, VA | 1 |
| Houston, TX | 1 |
| Benton, AR | 1 |
| Cape May, NJ | 1 |
| Sayreville, NJ | 1 |
| Fuxin, Liaoning | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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keoni3 (@keoni3) reported@ArloSucks @ArloSmartHome They have gone to **** and worse. No annual plans, limited # of cameras supported per base station, and why the hell use base stations anyway! #arlosucks #netgearsucks
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Steven R. Baker (@srbaker) reported@ArloSmartHome is the worst purchase I’ve ever made. It’s complete garbage. Unfortunately I think the competitors are all worse. :(
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Laura: Mom/Fur Mom/RN × 35 years now retired. (@laurakwhiteside) reported@ArloSmartHome So I have 5 cameras. I want to put one outside. I buy a solar panel at @BestBuy. They don't work together. Go back to BB , buy another panel but now told not available. So the only way to make this work is to buy a new camera? Arlo help support isn't helping.
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Calvin (@askkevindotcom) reported@delphijunkie @ArloSmartHome agreed company is trash. the at Dr yem doesn't work half the time. Any advice on where to report this so more people know about this.
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Dwayne Head (@DHead_GGSN) reported@ArloSmartHome Can you explain to me how my car can get broken into and my Arlo spotlight camera didn’t even detect the motion from 5 feet away??? Unbelievable.
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Jesse Case (@paraskier) reported@ArloSmartHome why is services always down?
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Storm 💭 (@Storm87139704) reported@ArloSmartHome I want a wireless replacement for my wired doorbell. No idea who designed this setup, but WTF?! Just to change the network, open it, insert metal between 2 LIVE terminals. Can't get the QR code to scan after 20 min. TO CHANGE THE NETWORK!! What?!
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Hector Martinez (@guapeton4289) reported@ArloSmartHome #problem persists. although he deleted the camera and I turn it into a recorder. in a few hours a stay of the way it shows the photo Do I need to get to an address where it can be sent and I be able to repair it or how do I solve this inconvenient @USAGovEspanol
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Klāvs (@KlavsTaimins) reported@ArloSmartHome Sorry, guys. Your “support” chat is dumbest one ever. It’s supposed to be “live”, says its connecting me with support, then says “We’ll answer in 2-3 days”. Didn’t even allow to finish up description of problem.
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Stuart Simpson (@stuartsimmo) reported@ArloSmartHome emailed last week to your customer support and haven’t heard anything back. 3 out of 4 of my products are useless and not working. This probably explains the similarities between product and customer care - shengus McKnight! Going to swap products to Ring!!
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John Harper (@handsomejohnh) reported@niall_mccabe11 @ArloSmartHome I have the exact same issue.
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Bhaskar Saha (@ursonlybhaskar) reported@mbmcrae @ArloSmartHome Does this work? Been on support chats forever mahn! Cannot get my address registered! It's a nightmare to use your UI. It's 2021.
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⚾️🇺🇸Licker🇨🇴⚽️ (@Bronx161Street) reported@ArloSmartHome cameras intermittently connect and reconnect to WiFi. Let’s hope they are connected when it is no longer a drill... my camera has been offline for 3+ Hours
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Serkan Uzbey (@SerkanUzbey) reported@eBay @ArloSmartHome Hey eBay, Why are you Stealing MY Money!!! I talked to your customer support for 2 hours and they hung up on me without a solution! Transfers between the same two departments over 10 times and no help! I just want my money! #Crookedebay
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Banan Jousiph حالمة (@BJousiph) reported@ArloSmartHome do you have customers service. I have an issue with my Camera.
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