Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Denver, CO 2
Berlin, Land Berlin 2
Adelaide, SA 2
Suwanee, GA 1
Miami, FL 1
Tarpon Springs, FL 1
Bellville, OH 1
Katy, TX 1
Clearfield, PA 1
New City, NY 1
Littleton, CO 1
Birmingham, AL 1
Toronto, ON 1
Preußisch Oldendorf, NRW 1
Warren, MI 1
Mulhouse, ACAL 1
Hachenburg, Rheinland-Pfalz 1
Marseille, Provence-Alpes-Côte d'Azur 1
Giesen, Lower Saxony 1
Magstadt, Baden-Württemberg Region 1
Albuquerque, NM 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • emmelem1 Emmel (@emmelem1) reported

    @ArloSmartHome I bought the baby camera in June and it stopped charging. Finally was able to get a replacement that has the same issue??

  • nurse4change NurseLife2021 (@nurse4change) reported

    @ArloSmartHome #ArloNotSoSmartHome Wide Scale Outage Nightshift workers you can't check home when you notice motion at 4am, thats really ridiculously crazy. What's the excuse this time @ArloSmartHome ?

  • ArneCarl ArneCarl (@ArneCarl) reported

    I am frustrated with @ArloSmartHome support. My ISP canceled email and my login info is lost. Was told to remove all cameras on my iPhone app and call back to cancel plan. Now they cannot cancel plan. After long argumentation the lady will contact second tier! Catch 22!

  • ArneCarl ArneCarl (@ArneCarl) reported

    @ArloSmartHome I am frustrated with @ArloSmartHome support. My ISP canceled email and my login info is lost. Was told to remove all cameras on my iPhone app and call back to cancel plan. Now they cannot cancel plan. After long argumentation the lady will contact second tier! Catch 22!

  • freddy0872 freddy0872 (@freddy0872) reported

    @ArloSmartHome hey! Love your cameras I now have 5! But I have an issue sometimes with a couple of the essential spotlight cams. Where they say they are offline. I have them plugged in and charged... Any idea why this would be happening?

  • HoldmyRights Hey America, Hold my Civil Rights (@HoldmyRights) reported

    @ArloSmartHome "help" has a computer system that thinks it is smarter than you are--I need a real live person. I guess that is asking for too much. Damn since I have been a customer for YEARS. recommended them too. NO LONGER!!!

  • DougMarkham123 Doug Markham (@DougMarkham123) reported from Tullahoma, Tennessee

    If this **** don’t get fixed soon, we will definitely be finding another provider… this is ridiculous and I’m PISSED @ArloSmartHome

  • emmelem1 Emmel (@emmelem1) reported

    @ArloSmartHome $200 for a camera that doesn’t come with a monitor and is super slow to load when you open the app. Then the charging port stops working I’m sent a replacement with the same issue and now I’m blocked from being helped 👍🏻👍🏻👍🏻👍🏻👍🏻

  • TDubbs69 TDubbs (@TDubbs69) reported

    @AutonomousHoag @ArloSmartHome I couldn’t agree more! I had an issue with my account where it started to not recognize my device and I couldn’t sign in. Had to create a new account but Arlo is not able to cancel my old account! Keep telling me to log in which I can’t do. This service is ******* GARBAGE!!

  • Elaine665Laura LauraElaine665 (@Elaine665Laura) reported

    @ArloSmartHome Why do I suddenly have to pay for the cameras when they were working perfectly fine up until about a month ago? I’ve had these cameras for about two years and I paid over $400 at Costco. I cannot get a live agent to talk to me and fix this issue.

  • hoodg555 Not Jerry (@hoodg555) reported

    @ArloSmartHome Cute video. I would share one too but my Arlo Pro 4 stopped working after 60 days. Wasted days trying to fix through Arlo app. No support to be found

  • keithjgrant Keith J Grant (@keithjgrant) reported

    @ArloSmartHome I haven't been able to log into the iPhone app all day long, with "an error occurred". What's up? Will this be fixed soon?

  • LawChick85 美花 (@LawChick85) reported

    @ArloSmartHome why do you not stand behind your products? I can't get help from a real person unless I pay the extra money for the privilege? Seems to me that you know customers will have issues, so you want the extra money to cover their replacements.

  • DeaconFee Dorothée (@DeaconFee) reported

    @ArloSmartHome I can't seem to speak to a human about a purchasing question... I want to make a large purchase but need help.

  • ArneCarl ArneCarl (@ArneCarl) reported

    @ArloSmartHome Nothing new came from the extensive DMs I sent to @ArloSmartHome support and somebody called with no help! Worst off shore support I have ever experienced. I canceled Smart plan and will give the Arlo cameras to my enemies!

Map Check Current Status