Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 9
Paris, Île-de-France 3
Sanford, NC 1
Lannion, Bretagne 1
Lowell, MA 1
Wuppertal, NRW 1
Charlotte, NC 1
Louth, England 1
Honolulu, HI 1
Seattle, WA 1
Meldorf, Schleswig-Holstein 1
Chicago, IL 1
Poole, England 1
Chesapeake, VA 1
Houston, TX 1
Benton, AR 1
Cape May, NJ 1
Sayreville, NJ 1
Fuxin, Liaoning Sheng 1
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • luga2020 LUGA (@luga2020) reported

    @ArloSmartHome when are you going to fix geofencing in your ios app?. It is irritating cameras not activating automatically…

  • Charlottetri Karl Kleiderer (@Charlottetri) reported

    @ArloSmartHome is your subscription server down? I added a doorbell but it won’t activate it because it says I don’t have a subscription so tried updating it. App will not let me.

  • scot1711 Scot Parker (@scot1711) reported

    @ArloSmartHome The web interface has gone downhill! When will you fix the bugs that are listed all over the Arlo community? I won't buy another Arlo product until Arlo shows interest in fixing them!

  • TheRealRDH Ñįhîłüś (@TheRealRDH) reported

    @ArloSmartHome you need to fix your app. I’ve tried to scan the QR code with my iPhone 14 Max Pro for 10+ mins now. Your app will not allow the camera to auto focus. I can take a crystal clear pic of it less than an inch away but your app can’t read it. I can’t pair.

  • _MrsDamiano Christina Damiano (@_MrsDamiano) reported

    @ArloSmartHome I wouldn’t use your equipment if I got it for free. Straight trash.

  • InfoarloS Arlo Camera Support (@InfoarloS) reported

    @DonaldSmallz @ArloSmartHome The Official Arlo Support to Resolve Your Technical Issues Regarding Your Arlo Security Cameras and Base Stations. For More Help Contact On: +1-855-955-4001.

  • Robinredbrest2 Robinredbrest (@Robinredbrest2) reported

    @ArloSmartHome is everyone's app saying it can not retrieve any footage. My app has been down for 24 hours now?

  • dwitb dwitb (@dwitb) reported

    @ArloSmartHome iOS app says I’m offline but the lights on the base say otherwise.

  • James_Andrew33 Jim (@James_Andrew33) reported

    @ArloSmartHome products are such garbage. Only thing worse than the products themselves is their incredible lack of customer support. Looking for better options like @Ring

  • katp25 Kathryn Gainey (@katp25) reported

    @ArloSmartHome worst customer service ever! Refuses to cancel my service. I no longer have the device and have been trying to cancel since June 28th. No one calls me back or answers me in anyway. Crooks!

  • _MrsDamiano Christina Damiano (@_MrsDamiano) reported

    @ArloSmartHome has got to be the worst company I’ve ever dealt with. They’ve been “fixing” an issue since January. Charging me monthly for non-working equipment, also refuse to cancel my subscription or refund anything.

  • Canada541 Canada54 (@Canada541) reported

    @ArloSmartHome What is up with Arlo. I contacted customer support to be told there is a global issue with images showing up on today’s library. But when I tried to get more information the agent got very nervous and was reluctant to tell me more. Should I/we be concerned?

  • facesOfEth faces (@facesOfEth) reported

    @NoKapRich @ArloSmartHome For fun try to get a download of a video from some time to another if you subscribe to their timeline service. Spoiler: you can’t. You have to stream it then screen record. The fun part is when the video freezes and you have to reload their whole **** website to restart streaming

  • TracksAllDay TracksAllDay.eth (@TracksAllDay) reported

    Basura, my @ArloSmartHome video library is always having issues. I thought Ring was trash, but Arlo is there too.

  • facesOfEth faces (@facesOfEth) reported

    @NoKapRich @ArloSmartHome Yeah they’re pretty bad. And their support is nonexistent. I hear the UniFi ones are much better.

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