Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Longmont, CO | 12 |
Toronto, ON | 3 |
Bend, OR | 3 |
Phoenix, AZ | 2 |
Paris, Île-de-France | 2 |
Clinton Township, MI | 2 |
Madison, WI | 1 |
Chilliwack, BC | 1 |
Houston, TX | 1 |
Douglas, GA | 1 |
Seattle, WA | 1 |
Renens, VD | 1 |
Liverpool, England | 1 |
Oakland, CA | 1 |
Patchogue, NY | 1 |
Oslo, Oslo County | 1 |
Treillières, Pays de la Loire | 1 |
Prineville, OR | 1 |
Guérard, Île-de-France | 1 |
Bozeman, MT | 1 |
Wiesbaden, Hessen | 1 |
Bakersfield, CA | 1 |
Detmold, NRW | 1 |
Belfair, WA | 1 |
Gardena, CA | 1 |
Mar, ON | 1 |
Bellevue, WA | 1 |
Ashburn, VA | 1 |
Los Osos, CA | 1 |
Leavenworth, KS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Jirizee (@Jirizee) reported
@ArloSmartHome Is your system down?? I can’t log in to my account!
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Ben (@Giblet15) reported
@ArloSmartHome how do I stop getting emails about Arlo support. We dumped our Arlo stuff forever ago because the support was so terrible.
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Eric Fantich (@ericfantich) reported
LOL @ArloSmartHome customer service has to be the absolute worst. Was a happy customer, but sheesh forget it now.
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Peanut (@MyLilPeanut8) reported
@ArloSmartHome arlo still lying and saying “they’ll look into” my refund. Been over a month and still no refund. What is your problem Arlo!? Scammers!!!
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NR Wheby (@nrwheby) reported
@ArloSmartHome worst customer support ever
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Peanut (@MyLilPeanut8) reported
@DiyorioInTheATL @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!
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Peanut (@MyLilPeanut8) reported
@Abbygrm @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!
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Peanut (@MyLilPeanut8) reported
@andyyyymicccc @ArloSmartHome @RollingStone I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!
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andyyyymicccc (@andyyyymicccc) reported
@ArloSmartHome @RollingStone Lol **** you guys for charging a subscription to view live streamed videos when that was never a stipulation when purchased. I’m throwing away all your **** and telling everyone I know to never buy any of your products
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Mark McKeen (@StaggeredSix) reported from Loveland, Colorado
The only complaint with @ArloSmartHome is the lack of charger support. DIY solutions for solar panels that are inexpensive, readily available and reliable is not a problem. The issue is Arlo running a racket and not having failover to legacy charging via USB.
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Peanut (@MyLilPeanut8) reported
@BangoSkank69 @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!
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James Brooks (@jbrooksuk) reported
Buying a wireless @ArloSmartHome device was a terrible decision. Two way communication broken. Never getting six month battery life. Their support channels do not read replies properly and are overall hopeless.
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Stetson Smith (@TheHolySeraph) reported
hey @ArloSmartHome Any luck? Just got a camera set up, and it just spins and spins. Doesn't say it's offline, I just can't view the video. Tried on app and website.
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shanthan kumar (@shanthan_apuri) reported from Windsor, Ontario
@ArloSmartHome Very bad customer service being on line for more than 1+hrs and still there is no update on my request
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Artem Russakovskii (@ArtemR) reported
@ArloSmartHome @ask_Arlo It happened again, at 14-15% which is when battery saver kicks in. This seems to be the cause. The problem is this Arlo notification is not dismissable. Even if I turn off battery saver, it does not go away. Location services continue to be on, so I'm not sure why it complains.