Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1
Port Huron, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • bulldogdev Ash (@bulldogdev) reported

    @Maart003 @ArloSmartHome Nah problem is now resolved. I had to reboot the hub a few times though.

  • QIs4Quantum Q (@QIs4Quantum) reported

    Security System on Oct 21 2022. As such, I am encountering blank pages when I try to pull up a number of web pages Please fix the damage you’ve allowed them to do to my iPhone within 48 hrs or I’ll switch my browser Thank you @AppleSupport @ArloSmartHome @Xfinity

  • khennessy07 Kathleen Hennessy (@khennessy07) reported

    @ArloSmartHome so frustrated with these products and don’t recommend. Brought new camera for house that will NOT set up. Tried to contact support but cannot get live help without paying for service. So I need to give you MORE money just to use the device

  • aligrube Alison Grube (@aligrube) reported

    @ArloSmartHome Your customer support is terrible. It’s been three weeks now with no help I keep getting emails telling me to do some thing that I’m not able to do and you’re not able to put me in touch with a human to help me. You’re a terrible technology company with no help to the customer.

  • julbeelee julianna (@julbeelee) reported

    Worst customer experience with @ArloSmartHome - completely defective product and they won’t even let me talk to customer service unless I pay them more money for a subscription for what has been a defective product

  • ramalad dal (@ramalad) reported

    @Kaptivate @ArloSmartHome What ********...... I would be swapping that **** out for something from a company that cares more about their customers.

  • TheRealSterk TheRealSterk™️ (@TheRealSterk) reported

    Guess it’s time to switch from @ArloSmartHome because they insist on flooding me with ads every time I open their PAID FOR camera app. What terrible service. #ditchthearlo #arloequalsads

  • DElliotWoods D. Elliot Woods (ELLIOT) (@DElliotWoods) reported

    @ArloSmartHome Hi... are you guys having some sort of issue with online purchasing? I've been trying to make a purchase from your website for 45 minutes now and am getting an error message that suggests I contact you. So... I'm contacting you. Thanks.

  • pwsimerimiaw Buddug~#We need a GE~FBPE~LongCovid~EDS ME ⚫🕷 (@pwsimerimiaw) reported

    @ArloSmartHome I am desperate to have contact with customer care ar Arlo to return an item sent to me in error. I get through to technical support who cannot help. They sold me the wrong item, now say there are 'policies' to stop me getting a collection return.

  • aligrube Alison Grube (@aligrube) reported

    @Fatima905769962 @ArloSmartHome I’m having similar and terrible problems with Arlo it’s been three weeks now and they haven’t put me in touch with a human to help me. In the end I had to call my credit card company and block them from taking my money and I’m getting a new system.

  • AbkKyle Chauncy Gardiner (@AbkKyle) reported

    @ArloSmartHome has been absolutely garbage lately- why tf are my cameras suddenly losing connection to the base unit?

  • greg_willson greg_willson (@greg_willson) reported

    My @ArloSmartHome system not working today. Flashing amber on base station. Called a friend. His system also not working. Same symptoms. Arlo?

  • VersionBen6999 Ben (@VersionBen6999) reported

    Hey @ArloSmartHome ...what's it take to get someone competent to help tech support wise? My question should be simple, but I keep getting foreign reps who can't grasp it...

  • Herrmann8er Herrmann8er (@Herrmann8er) reported

    @ArloSmartHome why are you changing your logo fom a bird to a house? Do you know how many other apps use a house logo? Why not just leave it alone if it isn't broken? Lol

  • aligrube Alison Grube (@aligrube) reported

    @ArloSmartHome Arlo! You have the very worst customer service I’ve been trying to cancel my subscription and you have me in a runaround loop of the same questions telling me I don’t have an account with you yet you’re billing me … And you cannot connect me with a human to help stop this

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