Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Denver, CO 2
Berlin, Land Berlin 2
Saint Charles, IL 1
Panama City Beach, FL 1
Willoughby, OH 1
Newland, NC 1
Elk Grove, CA 1
Seedorf, BE 1
Perpignan, Occitanie 1
Williamstown, NJ 1
Suwanee, GA 1
Miami, FL 1
Tarpon Springs, FL 1
Bellville, OH 1
Katy, TX 1
Clearfield, PA 1
New City, NY 1
Littleton, CO 1
Birmingham, AL 1
Toronto, ON 1
Preußisch Oldendorf, NRW 1
Warren, MI 1
Mulhouse, ACAL 1
Hachenburg, Rheinland-Pfalz 1
Marseille, Provence-Alpes-Côte d'Azur 1
Giesen, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Perlind4 P3R 1InD (@Perlind4) reported

    @troyhunt @ArloSmartHome Or use notepad to rember them think it was salmon founder of an old antivirus program that told user to "Write the password down and stick it to your screen and when viruses can read post-it notes I will retire" Password manager is really good to have!!

  • Elaine665Laura LauraElaine665 (@Elaine665Laura) reported

    @ArloSmartHome Why do I suddenly have to pay for the cameras when they were working perfectly fine up until about a month ago? I’ve had these cameras for about two years and I paid over $400 at Costco. I cannot get a live agent to talk to me and fix this issue.

  • JennVell Jenn Vell (@JennVell) reported

    @ArloSmartHome “Arlo support phone # for location” is a lie. Went thru auto support and it couldn’t help. It said - Give email and we’ll contact you. Weeks later still nothing. NO way to talk to anyone bout my faulty device. And I’m told won’t be able to becuz don’t pay $2.99?!?

  • cashway34 Cashway (@cashway34) reported

    @ArloSmartHome We've already upgraded to Google Nest, like smart consumers, but I just really feel obligated to tell everyone how terrible @ArloSmartHome is. If I save just one person from buying an Arlo product, I will be happy.

  • AngryBrownNoser Lando Universe 💎 (@AngryBrownNoser) reported

    How my life is going: My car was broken into and money was stolen > go online and buy security cameras only to get more money stolen from the SECURITY COMPANY later on!!! The irony… 🥶 #donttrust @ArloSmartHome

  • HoldmyRights Hey America, Hold my Civil Rights (@HoldmyRights) reported

    @ArloSmartHome "help" has a computer system that thinks it is smarter than you are--I need a real live person. I guess that is asking for too much. Damn since I have been a customer for YEARS. recommended them too. NO LONGER!!!

  • HoldmyRights Hey America, Hold my Civil Rights (@HoldmyRights) reported

    @ArloSmartHome makes it impossible to contact anyone re a warranty. can anyone out there help me?

  • Da_Bears10 Da Bears (@Da_Bears10) reported

    @ArloSmartHome May be the worst company out there. There is an issue with my camera and I am unable to cancel my subscription and I cant contact support due to this issue as my camera is not linked to my account anymore. I am stuck paying lol

  • Patchey04 Patchey04 (@Patchey04) reported

    @ArloSmartHome Has some of the worst customer service I’ve ever dealt with. I bought two Arlo Ultras last summer and have had issues ever since with green images. I’ve opened numerous cases, each one gets me nowhere and makes me try to same troubleshooting steps over and over

  • leowifeaf Jess (@leowifeaf) reported

    @ArloSmartHome I want my account deleted. Can’t get the cameras to connect. No one will help.

  • raynie82 Lizabeth P. Lewis (@raynie82) reported

    @ArloSmartHome I have Arlo cameras but I need help. Is there a # to call @llitig8orDWJ

  • orvalhaines Orval Haines (@orvalhaines) reported

    @ArloSmartHome what do I need to do to speak to a human for customer support? I have had an atrocious experience with my Arlo purchase and I absolutely need a human to help troubleshoot. The Arlo chatbot is a complete dead-end.

  • ArneCarl ArneCarl (@ArneCarl) reported

    I am frustrated with @ArloSmartHome support. My ISP canceled email and my login info is lost. Was told to remove all cameras on my iPhone app and call back to cancel plan. Now they cannot cancel plan. After long argumentation the lady will contact second tier! Catch 22!

  • l3oaussie l3oaussie (@l3oaussie) reported

    @LoudMouthTre @ArloSmartHome Yeah, I am on the same page. Great hardware but bad software. I'm looking for a new system now.

  • Real_MartyMcFly Eric LaPorte (@Real_MartyMcFly) reported

    @ArloSmartHome the scheduling feature in your app is horrible. I would think being a leader in security it would be better. Paid lots of money and I have to manually arm and disarm certain parts of the day. Fix it!

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