Arlo Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Arlo Issues Reports

Latest outage, problems and issue reports in social media:

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  Bill Kampouris (@BillKampouris) reported 24 seconds ago

  @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

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  Merryfield Homes (@MerryfieldHomes) reported 33 seconds ago

  @ArloSmartHome can someone please reach out to me. Your chat support is not resolving my issue

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  Eddie Omar Garcia (@Eddiiee_G10) reported 2 minutes ago

  @RyanAma9 @ArloSmartHome I dont think my arlos are that old, but mine are definitely not working.. Maybe its just a bug right now? Mine were working fine earlier.. still even get notifications.

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  Tim Kivi (@timkiviprime) reported 8 minutes ago

  @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

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  I am no one. (@mahasitavati) reported 10 minutes ago

  @ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.

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  BeautifulOne (@Beautifulone119) reported 10 minutes ago

  @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

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  kEVin in Dallas (@Kev_Bik) reported 13 minutes ago

  @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

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  T (@PondrPowered) reported 16 minutes ago

  @ArloSmartHome is your system down???

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  Denise (@DeniseGratia) reported 17 minutes ago

  @ArloSmartHome I'm waiting for my turn in the chat room and I've been waiting for over an hour and 4 people have gone thru the queue. Your service is especially terrible. The only thing you're really good at is billing.

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  Frank (@taita1965) reported 19 minutes ago

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

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  AmberChaiT (@AmberChaiT) reported 21 minutes ago

  @ArloSmartHome hey idiots!HOW ABOUT ACTUALLY SENDING THE PUSH NOTIFICATIONS THIS YEAR WHEN SOMEONE NEEDS TO LOG IN? WOW YOU SYSTEMS ARE ****!

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  Dante Hinojosa (@dinferno21) reported 21 minutes ago

  @ArloSmartHome Worst product ever definitely get a @ring instead

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  mauriciobond (@mauriciobond23) reported 22 minutes ago

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

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  RossCreations (@CreationsRoss) reported 22 minutes ago

  Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

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  Justin Edmead (@JustinEdmead) reported 22 minutes ago

  @0zFoggy @ArloSmartHome I completely agree. I am fed up with @ArloSmartHome and seriously considering alternatives. The support has been poor for a long time and is not of the quality you'd expect for the price they charge. Not much tangible problem solving from tier 1 support