Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
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Online Features
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 5 |
| Denver, CO | 2 |
| Berlin, Land Berlin | 2 |
| Panama City Beach, FL | 1 |
| Willoughby, OH | 1 |
| Newland, NC | 1 |
| Elk Grove, CA | 1 |
| Seedorf, BE | 1 |
| Perpignan, Occitanie | 1 |
| Williamstown, NJ | 1 |
| Suwanee, GA | 1 |
| Miami, FL | 1 |
| Tarpon Springs, FL | 1 |
| Bellville, OH | 1 |
| Katy, TX | 1 |
| Clearfield, PA | 1 |
| New City, NY | 1 |
| Littleton, CO | 1 |
| Birmingham, AL | 1 |
| Toronto, ON | 1 |
| Preußisch Oldendorf, NRW | 1 |
| Warren, MI | 1 |
| Mulhouse, ACAL | 1 |
| Hachenburg, Rheinland-Pfalz | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Giesen, Lower Saxony | 1 |
| Magstadt, Baden-Württemberg Region | 1 |
| Adelaide, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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shanthan kumar
(@shanthan_apuri) reported
from
Windsor, Ontario
@ArloSmartHome Very bad customer service being on line for more than 1+hrs and still there is no update on my request
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Dave the Rave
(@finleythefishy) reported
Hey @ArloSmartHome after a faulty camera out of the box, my case still isn't resolved, replacement camera can't be added to free trial and isn't recording. Agent has stopped answering on case 42573252 (UK). Help!
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?
(@Nandor690) reported
@kathleenwattle @ArloSmartHome It’s the norm. I tell anyone that ask; to definitely stay away from these overpriced hunks of garbage
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Boyettec316
(@boyettec316) reported
@ArloSmartHome your cameras are the worst. It goes offline for no reason, then I have to troubleshoot and waste my time on the phone, only for this issue to happen all over again the following month. EVERY MONTH. It’s a useless security because it’s offline
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Daniel Ortiz
(@DanOrteez) reported
@ArloSmartHome when will connectivity issues related to your smart hub not connecting with Apple HomeKit be fixed? Bought pro 3 cameras as you specifically market them as HomeKit compatible yet many people including me can’t connect there cameras to home kit since 07/19. Help?
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Andy L 🏴🇬🇧🇪🇺
(@andyrl3v) reported
@ArloSmartHome are your servers down all my devices seem to be disconnected?
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Tim Larts
(@telny1) reported
@ArloSmartHome These cameras are garbage if you’re not a subscriber. They will only pick up cars going by
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Adrian with a W
(@AdrianwithaW) reported
Anyone with an @ArloSmartHome find the geofencing is completely broken the last few weeks? I get notifications that I’m going in and out of radius but the camera state never changes.
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Trushift
(@trushift) reported
@appleinsider I wouldn't be recommending anything from @ArloSmartHome - Arlo / HomeKit has been broken and still no fix. Can't use Arlo cameras on apple HomeKit
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Trushift
(@trushift) reported
@ask_Arlo @iBanks_x3 C'mon @ArloSmartHome Get your crap together and fix Apple Homekit already or refund me.
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Abhishek Dwivedi
(@DwivediAbhi) reported
.@ArloSmartHome I am really pained by your customer service. Complained about a non working camera back in April (case # 42451689) and till date did not get a replacement (even after repeated follow up). This is such a bad service for a company who should take security seriously!
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J. Bowes
(@JBowes7600) reported
@DuncanDaHusky @ArloSmartHome Oh no! I ended up purchasing and installing an Arlo hardwired video doorbell a month or so ago. I really like it so far. I hope they help you get it figured out soon.
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Kat🦋the🌵Masked Patriot🍀🕊
(@kathleenwattle) reported
@ArloSmartHome Keeping note of which providers deserve any more of my business. @ArloSmartHome If they can't take a valid issue & handle properly, refuse to escalate as requested, where's incentive to buy more ugly treatment? All: Do you keep buying from those who treat you shabbily?
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Justice_country_over_party
(@c_h3rdz) reported
@ArloSmartHome as soon as I mentioned I was going to contact corporate, the issue was resolved on the baby cams! Wtf is watching besides the parents?
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Tim Larts
(@telny1) reported
@ArloSmartHome These cameras are garbage. Unless you pay for the subscription, they will only pick up passing cars
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