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Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 15
Sarreguemines, ACAL 1
Brisbane, QLD 1
San Jose, CA 1
Westlake, OH 1
Denver, CO 1
Lyon, Auvergne-Rhône-Alpes 1
Schwerin, Mecklenburg-Vorpommern 1
Mülheim, NRW 1
Viersen, NRW 1
Frankfurt am Main, Hesse 1
Fockbek, Schleswig-Holstein 1
Neuchâtel, NE 1
Aurillac, Auvergne-Rhône-Alpes 1
Perkasie, PA 1
New York City, NY 1
Salzgitter, Lower Saxony 1
Fort Wayne, IN 1
London, England 1
Salinas, CA 1
Smyrna, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • mbobelian
    Michael Bobelian (@mbobelian) reported

    In less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService

  • Shaydieblue
    Shaydie Blue (@Shaydieblue) reported

    And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

  • JCampbell_00
    Jake Campbell (@JCampbell_00) reported

    @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

  • cdcrooks
    Corey Crooks (@cdcrooks) reported

    @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

  • JaszlynF
    Jaszlyn Fennelle (@JaszlynF) reported

    @ArloSmartHome Why is it so hard to get help ? It seems so many people are having trouble with battery problems and I need help ! You have to have a subscription to receive live support ? My cameras don’t work !

  • Hugeduar27
    Hugo Cruz (@Hugeduar27) reported

    @ArloSmartHome My Arlo Essential Wireless Security Camera 3 Pack the battery don't work, i have 6 months with this cameras and the life battery is around 1 hour... i need help with this...

  • PondrPowered
    T (@PondrPowered) reported

    @ArloSmartHome is your system down???

  • YYFaridaYY
    Farida Yasmin (@YYFaridaYY) reported

    @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

  • gaaiz
    Gaaiz (@gaaiz) reported

    @ArloSmartHome It was clearly a big mistake advising your products to my friends and family, which I now have to explain this terrible EOL decision. Off course I will tell them not to use Arlo products ever again after this little stunt.

  • JackJoh58480894
    Jack Johnson (@JackJoh58480894) reported

    @ArloSmartHome Your system is terrible. Your cameras will not stay connected. When you try to reconnect it takes multiple, multiple attempts, if they even ever do connect. Can’t get help from a live person. Customer service is almost non existent.

  • WisconsinSport6
    Hot Dice (@WisconsinSport6) reported

    @ArloSmartHome Former customer here. Don't buy Arlo. Whatever they promise now they'll change after you buy it. This company is in bad financial shape and will take your money and run. Beware.

  • mauriciobond23
    mauriciobond (@mauriciobond23) reported

    @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

  • BeingTheBern
    HearUsRoar #Healthcare=HumanRight 🔥 (@BeingTheBern) reported

    @ArloSmartHome Hahaha! Your ****-*** company will soon be heading to court after you just screwed every last customer you ever had!!! You are finished 4eva. You bankrupted yourselves! 🖕💯🖕

  • kodeineking13
    kyle (@kodeineking13) reported

    @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

  • mahasitavati
    I am no one. (@mahasitavati) reported

    @ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.

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