Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1
Olten, SO 1
Rennes, Bretagne 1
Delray Beach, FL 1
Miami, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Winter Haven, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Mo74576934 Mo (@Mo74576934) reported

    @MyLilPeanut8 @ArloSmartHome I’m having the same issue support is not responding so I’m now trying to return but no one responds. Really disappointing the advertising is the only area of the business they focus on

  • vivianjens vivi (@vivianjens) reported

    @ArloSmartHome same continuous bullshit with your cameras.They don’t stay online for more than a day and go off line.Seems to be getting worse.I’ve investigated so much money, not to mention my time.I will cont to give bad reviews until u make this right😡

  • _karan کامچور कर्मचारी (@_karan) reported

    @ArloSmartHome Any bug fix that’s going to be released soon that makes Arlo Baby work properly with HomeKit? I’ve tried the setup multiple times now and it ends up being unreachable all the time in both the Arlo app as well as the Home app, as soon as I connect it to HomeKit.

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @ArloSmartHome arlo still lying and saying “they’ll look into” my refund. Been over a month and still no refund. What is your problem Arlo!? Scammers!!!

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @Abbygrm @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • aprilwongcom April W Sullivan (@aprilwongcom) reported

    @ArloSmartHome it seems the library for recordings is down for me. Are you currently experiencing an outage?

  • filzadro Filip Zadro (@filzadro) reported

    TIL that the @ArloSmartHome case update website has no front-end error handling...they just let you click around like an idiot. If you want your warranty honored, you better know how to console.log some ****

  • Matt_Hiscox Matt Finch (@Matt_Hiscox) reported

    Hey @ArloSmartHome - your new customer service system has a giant flaw: people SETTING UP their systems who have tech problems can't get help. I *NEED* a service rep, I literally cannot set up my system without one, and I can't get support! Please DM me, I need help!

  • LoudMouthTre Tre (@LoudMouthTre) reported

    I literally put brand new batteries in these @ArloSmartHome cameras on Monday and they’re already dead. WTF

  • ceortega83 Carlos E. Ortega (@ceortega83) reported

    @ArloSmartHome A little frustrating, on my Galaxy Note 10 Plus im missing the Mode button on the bottom of the home screen. With the last two updates steal having the same issue, and no fix.

  • andyyyymicccc andyyyymicccc (@andyyyymicccc) reported

    @ArloSmartHome @RollingStone Lol **** you guys for charging a subscription to view live streamed videos when that was never a stipulation when purchased. I’m throwing away all your **** and telling everyone I know to never buy any of your products

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @DiyorioInTheATL @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • WXslaughter Nick Slaughter (@WXslaughter) reported

    @ArloSmartHome Hi I can’t get my essential camera to connect to my base station. I have followed all of the steps and I am still having trouble

  • hmryan72 Heather Ryan (@hmryan72) reported

    @ArloSmartHome Your support is very challenging. Such a great product, such poor support and long wait times (35 mins yesterday and now 22 minutes today only to be transferred!) Match your great product with better support / easier returns. #frustratedclient

  • Iamtravelcat55 C.J. Dunbar (@Iamtravelcat55) reported

    @ArloSmartHome products are junk! Non existent “customer service” been reaching out bout bad camera out of the box, won’t replace under warranty! @Ring or @SecurityBlink tin can w/2 strings better option

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