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Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 15
Sarreguemines, ACAL 1
Brisbane, QLD 1
San Jose, CA 1
Westlake, OH 1
Denver, CO 1
Lyon, Auvergne-Rhône-Alpes 1
Schwerin, Mecklenburg-Vorpommern 1
Mülheim, NRW 1
Viersen, NRW 1
Frankfurt am Main, Hesse 1
Fockbek, Schleswig-Holstein 1
Neuchâtel, NE 1
Aurillac, Auvergne-Rhône-Alpes 1
Perkasie, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • Kev_Bik
    kEVin in Dallas (@Kev_Bik) reported

    @WSJ @nicnguyen Stupid decisions=bad business. And hello, you expected to get away with this with social media!? Not. Glad I don’t own them. Never will now. @ArloSmartHome

  • SteveJMusselman
    Steve Musselman (@SteveJMusselman) reported

    @ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!

  • CreationsRoss
    RossCreations (@CreationsRoss) reported

    Dude this video surveillance company really doesn’t have a way to download 24/7 video snippets. That’s like a plumber not working on toilets @ArloSmartHome figure this out or I gotta find another company. Sucks cause I’ve really liked u so far

  • DylanStratton
    dylan (@DylanStratton) reported

    I’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???

  • uxian
    Gerard Krupa (@uxian) reported

    Apparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.

  • JasonBrobbate
    Jason Abbate (@JasonBrobbate) reported

    Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

  • WakeInTheMatrix
    Awake In The Matrix (@WakeInTheMatrix) reported

    @ArloSmartHome has some of the WORST customer support

  • missy49179801
    missy (@missy49179801) reported

    @ArloSmartHome how the hell does someone get to speak w CS person? I’m locked out of my own damn cameras on the app. If I don’t hear from someone soon, I’m gonna trash these things and buy another company’s cameras. There is NOTHING worse than menu aftr menu of support w no help

  • BadRammaJamma
    justin (@BadRammaJamma) reported

    @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

  • BillKampouris
    Bill Kampouris (@BillKampouris) reported

    @ArloSmartHome Your cameras suck and so do you as a company. DO NOT BUY THIS GARBAGE!

  • llprncs
    Melissa (@llprncs) reported

    @ArloSmartHome @ring I bet ring doorbell would help me set up my doorbell if I got one from them how is Arlo such a piece of junk the entire company no one can help four months later still no doorbell set up

  • AndyBaryer
    Andy Baryer (@AndyBaryer) reported

    @tccdoerk @ArloSmartHome @Dlink No but it's two competitors joining forces to help me find this mouse hole!

  • arunt2016
    Arun 🇮🇳🇺🇸 (@arunt2016) reported

    @ArloSmartHome I changed my iPhone device after that I am not able to login back. It's sending the verification code to my email and that's not working. Unfortunately there is no support number.

  • missy49179801
    missy (@missy49179801) reported

    @ArloSmartHome please DM me about issue w a new phone being distrusted and unable to get help from Support for my Arlo Pro 4 iOS app lock out. You time out the app two step verification while I’m looking at email on the same device& it becomes an endless circle of frustration.

  • conniemoulaiso
    Connie Moulaison (@conniemoulaiso) reported

    @ArloSmartHome @SusannWalters @Pocketlint I have 9 camera I purchased them when Arlo advertised that I would not need a monthly subscription. On April 24th 2026 I lost the features when they did an update. I’m on a fixed income & this was an investment in my home security. Arlo’s technical advisors are no help!

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