Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Benton, AR 1
Cape May, NJ 1
Sayreville, NJ 1
Fuxin, Liaoning Sheng 1
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1
Laplace, LA 1
Smithfield, PA 1
Offenbach, Hessen 1
Vienne, Auvergne-Rhône-Alpes 1
Gif-sur-Yvette, Île-de-France 1
Phoenixville, PA 1
Viersen, NRW 1
Osterrönfeld, Schleswig-Holstein 1
Berlin, Land Berlin 1
Cumbernauld, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • pwsimerimiaw Buddug~#We need a GE~FBPE~LongCovid~EDS ME ⚫🕷 (@pwsimerimiaw) reported

    @ArloSmartHome I am desperate to have contact with customer care ar Arlo to return an item sent to me in error. I get through to technical support who cannot help. They sold me the wrong item, now say there are 'policies' to stop me getting a collection return.

  • TheRealSterk TheRealSterk™️ (@TheRealSterk) reported

    Guess it’s time to switch from @ArloSmartHome because they insist on flooding me with ads every time I open their PAID FOR camera app. What terrible service. #ditchthearlo #arloequalsads

  • dwcorum Corum Saxon 🇺🇸 ❤️ #45 & USA (@dwcorum) reported

    @ArloSmartHome It would be easier to climb Mt Everest than getting customer support from you. Automated support that says the issue is resolved when it’s not. Others saying the same. No way I can find to speak to an actual human.

  • zephiK0 zephiK (@zephiK0) reported

    @ArloSmartHome your latest iOS update is bugged. Shows my camera and base is offline but it isn't. Data is still retrievable in the library

  • DeeCee65058630 DeeCee (@DeeCee65058630) reported

    @TrishODonnell19 @ArloSmartHome Did you get any help Trish? The updated app does not work at all on my phone now so my elderly mother is at risk as I can't see her.

  • Kadesh88D Josh D (@Kadesh88D) reported

    @ArloSmartHome Worst company I can’t get a hold of anyone @+1 (888) 339-3356

  • Azza5069 Azza 🏳️‍🌈 (@Azza5069) reported

    @ArloSmartHome @ArloSmartHome doesn’t have your back when they have ****** app software and lock their users out. With terrible support I now have a functionless camera system, thanks for being useless Arlo, I would never recommend you to anyone!

  • TrishODonnell19 Trish O'Donnell (@TrishODonnell19) reported

    @DeeCee65058630 @ArloSmartHome Oh no. They told me to reinstall app as it’s apparently my app which is problem!!! I have to keep going into library, click filter top left, device, select all, save and then recordings appear, but selection doesn’t remain. Try and see if works for you, hope it does

  • DecrimSWNow DecrimSWNow (@DecrimSWNow) reported

    I really need to unlock this bullshit just cos @ArloSmartHome sucks & HAS NO CUSTOMER SERVICE NUMBER FOR HELP AT ALL & WE ACTUALLY PAY $9.99 A MONTH FOR THIS BULLSHIT?!!! AFTER PAYING 1K FOR A ******* HOME CAMERA SYSTEM WHAT IN THE ACTUAL ****

  • DeeCee65058630 DeeCee (@DeeCee65058630) reported

    @TrishODonnell19 @ArloSmartHome @ArloHelp I don't know what they tweeked but suddenly the app opened and I could sign in. Then it got stuck at one point but seems to be working fine now, thank goodness. Good luck with yours!

  • VersionBen6999 Ben (@VersionBen6999) reported

    Hey @ArloSmartHome ...what's it take to get someone competent to help tech support wise? My question should be simple, but I keep getting foreign reps who can't grasp it...

  • TrishODonnell19 Trish O'Donnell (@TrishODonnell19) reported

    @ArloSmartHome Arlo Uk support not replying to my ticket for help

  • KeithVinson18 Keith Vinson (@KeithVinson18) reported

    @ArloSmartHome **** products so if you're unfortunate enough to win this.. good luck trying to get them to function properly or respond to any support request

  • MusabbirHKhan Musabbir H. Khan (@MusabbirHKhan) reported from Paris, Île-de-France

    @ArloSmartHome is there a limit to how many cameras I could see from HomeKit? I am planning to buy 10, but if there is a limit, it wouldn’t serve my purpose. Need some #help answering the question.

  • jeremygaffer jeremygaffer (He / Him) (@jeremygaffer) reported from Los Angeles, California

    WTF @ArloSmartHome … Literally nothing has changed in my home, doorbell still works, lights still work, but ALL cameras take a ****? What update did you push out? Anybody else?

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