Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 5
Denver, CO 2
Berlin, Land Berlin 2
Saint Charles, IL 1
Panama City Beach, FL 1
Willoughby, OH 1
Newland, NC 1
Elk Grove, CA 1
Seedorf, BE 1
Perpignan, Occitanie 1
Williamstown, NJ 1
Suwanee, GA 1
Miami, FL 1
Tarpon Springs, FL 1
Bellville, OH 1
Katy, TX 1
Clearfield, PA 1
New City, NY 1
Littleton, CO 1
Birmingham, AL 1
Toronto, ON 1
Preußisch Oldendorf, NRW 1
Warren, MI 1
Mulhouse, ACAL 1
Hachenburg, Rheinland-Pfalz 1
Marseille, Provence-Alpes-Côte d'Azur 1
Giesen, Lower Saxony 1
Magstadt, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • kathleenwattle Kat🦋the🌵Masked Patriot🍀🕊 (@kathleenwattle) reported

    True story: 1 key issue w/ @ArloSmartHome Tried2resolve via cust svc, had to sw 5 reps by ph & chat. 0 fixed BUT they made 6 CASE #s & now pushing me to "Update" 6cases daily ea w/diff reps rotating doing 0. What hellish "service" is this? Nothing resolved+ torment tactic!

  • ericfantich Eric Fantich (@ericfantich) reported

    LOL @ArloSmartHome customer service has to be the absolute worst. Was a happy customer, but sheesh forget it now.

  • StaggeredSix Mark McKeen (@StaggeredSix) reported from Loveland, Colorado

    The only complaint with @ArloSmartHome is the lack of charger support. DIY solutions for solar panels that are inexpensive, readily available and reliable is not a problem. The issue is Arlo running a racket and not having failover to legacy charging via USB.

  • Enabors75 Eric Nabors (@Enabors75) reported

    @ArloSmartHome Just purchased Ultra 2 system the battery life is terrible is there something I am missing

  • downiethasaint downiethasaint (@downiethasaint) reported

    @JLBaum3 @ArloSmartHome I agree. I was a fan of the Arlo but this crap is coming off the house the first chance I get. Might as well hard wire one. Worst decision by Arlo. Just nickel and dime…..

  • RnBlaire McelroyBlaireRN (@RnBlaire) reported

    @AmazonHelp I purchased an @ArloSmartHome solar charger, and it stopped working. I initially thought it was the camera so I replaced the camera. Only2realize the charger was the issue. Now I'm stuck with a broken device.

  • kathleenwattle Kat🦋the🌵Masked Patriot🍀🕊 (@kathleenwattle) reported

    I asked yesterday that my issue be escalated after multiple customer service contacts including multiple "dropped" calls and suddenly "closed" chats while I was typing a response. No response yet @ArloSmartHome Is anyone escalating or is this just a norm?

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @ArloSmartHome been a month and your terrible customer service REFUSES to address my missing refund for returned items! Your promise to “escalate” is a sham! You guys are awful! Now you want to start charging money to get customer support?? You do nothing! Why would I pay?

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @DiyorioInTheATL @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • MyLilPeanut8 Peanut (@MyLilPeanut8) reported

    @andyyyymicccc @ArloSmartHome @RollingStone I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

  • average86305667 average dude (@average86305667) reported

    @johrghost @ArloSmartHome I'm really baffled as to how they've stayed in business this long. I can't even log into their website. The 2 factor doesn't work via push nor email. "Internal Server Error" - but yet somehow CS blames my ISP...? #Terrible #ArloSucks #RipOff

  • Haspawn Hassan (@Haspawn) reported

    @north41degrees @ArloSmartHome easy bro, if they want to sell garbage product, give them their garbage back, buy a new one switch the battery and return it. i do that all the time with their ****** battery

  • Giblet15 Ben (@Giblet15) reported

    @ArloSmartHome how do I stop getting emails about Arlo support. We dumped our Arlo stuff forever ago because the support was so terrible.

  • jbrooksuk James Brooks  (@jbrooksuk) reported

    Buying a wireless @ArloSmartHome device was a terrible decision. Two way communication broken. Never getting six month battery life. Their support channels do not read replies properly and are overall hopeless.

  • ArtemR Artem Russakovskii (@ArtemR) reported

    @ArloSmartHome @ask_Arlo It happened again, at 14-15% which is when battery saver kicks in. This seems to be the cause. The problem is this Arlo notification is not dismissable. Even if I turn off battery saver, it does not go away. Location services continue to be on, so I'm not sure why it complains.

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