Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 3 |
| Denver, CO | 2 |
| Berlin, Land Berlin | 2 |
| New York City, NY | 1 |
| Pinneberg, Schleswig-Holstein | 1 |
| Leigh, England | 1 |
| Aachen, NRW | 1 |
| Willich, NRW | 1 |
| Rieschweiler-Mühlbach, Rheinland-Pfalz | 1 |
| Saint-Denis, Réunion | 1 |
| Houston, TX | 1 |
| Los Angeles, CA | 1 |
| Beijing, Beijing Shi | 1 |
| Tourcoing, Hauts-de-France | 1 |
| Stockport, England | 1 |
| Rome, Lazio | 1 |
| Dinslaken, NRW | 1 |
| City of London, England | 1 |
| Ealing, England | 1 |
| Canberra, ACT | 1 |
| Corona, CA | 1 |
| Warrington, PA | 1 |
| Saint Charles, IL | 1 |
| Panama City Beach, FL | 1 |
| Willoughby, OH | 1 |
| Newland, NC | 1 |
| Elk Grove, CA | 1 |
| Seedorf, BE | 1 |
| Perpignan, Occitanie | 1 |
| Williamstown, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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beth
(@beth_fennell) reported
@ArloSmartHome my app keeps saying the server is down so I can’t view any of my footage from today. Is this an issue your side or mine?
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RobXbalboa
(@Rob_balboa) reported
@ArloSmartHome you have the worst marketing setup in history, the software Charge of 9.99 per camera, is the worst idea yet, somehow we can get a 49.00 camera on amazon that has every feature INCLUDED, CVR everything . I have 10 arlo cams and have never once got to use the full software, sad
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Moose Tesourão
(@MooseTesourao) reported
@ArloSmartHome I’ve been having this problem for a while but the Arlo app randomly logs me out without any notification.
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LUGA
(@luga2020) reported
@ArloSmartHome when are you going to fix geofencing in your ios app?. It is irritating cameras not activating automatically…
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dinsmore/steele
(@dinsmore_steele) reported
@ArloSmartHome we can’t get any help and the app is worthless
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Karl Kleiderer
(@Charlottetri) reported
@ArloSmartHome is your subscription server down? I added a doorbell but it won’t activate it because it says I don’t have a subscription so tried updating it. App will not let me.
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faces
(@facesOfEth) reported
@NoKapRich @ArloSmartHome Yeah they’re pretty bad. And their support is nonexistent. I hear the UniFi ones are much better.
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GrouchyMac
(@grouchymacfly) reported
When did @ArloSmartHome become such crap! Piece of crap! Not worth the HomeKit support. Awful live streaming. Adding a doorbell… oh just scan de QR… guess what camera lens being used the wrong one can’t get close enough or it’s too far. Piece of ****.
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Windex Popsicle
(@WindexPopsicle) reported
@ArloSmartHome And all I’m trying to do is checnge the network and it can’t read a stupid QR code. Fix this ****.
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Spn
(@SpoonBTW) reported
@ArloSmartHome your doorbell is terrible, isn't connected half the time and ya'll want a monthly subscription for it to barely work??
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Proud to be Ultra MAGA
(@InGodWeTrust614) reported
from
Tega Cay, South Carolina
@ArloSmartHome even though I've set video doorbell to no vehicles, I get every single frigging vehicle that comes or goes down my street. What's the deal????
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Kathryn Gainey
(@katp25) reported
@ArloSmartHome worst customer service ever! Refuses to cancel my service. I no longer have the device and have been trying to cancel since June 28th. No one calls me back or answers me in anyway. Crooks!
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Windex Popsicle
(@WindexPopsicle) reported
I’m not sure which is a worst set up situation, @ArloSmartHome or MyQ. Both suck.
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Russ Douglas
(@rdouglas8) reported
@ArloSmartHome my pro 2 cameras went offline after a code update on 9/18/22. I was point to Support but there isn’t any help if your cameras are over a year old except for a bot or the Arlo community. Arlo pushes the updates but has no responsibility if they break you cameras.
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TracksAllDay.eth
(@TracksAllDay) reported
Basura, my @ArloSmartHome video library is always having issues. I thought Ring was trash, but Arlo is there too.