Arlo Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Arlo Issues Reports

Latest outage, problems and issue reports in social media:

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  Matt Barker (@htsmatt) reported 4 minutes ago

  @ArloSmartHome I need cables to connect my solar panels to my cameras. Help? Thx

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  Kristina (@KNanaG1) reported 8 minutes ago

  @ArloSmartHome Arlo we have a problem, I can no longer connect to a 2.4 ghz and now my floodlight camera is useless. Can you help?

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  I am no one. (@mahasitavati) reported 9 minutes ago

  @ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.

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  LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) reported 9 minutes ago

  @CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?

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  Bailey (@ColinBaileyUK) reported 16 minutes ago

  @androidcentral It confirms one essential point. The included at purchase, 7 day cloud storage agreement, is being unilaterally reneged by Arlo. Poor show, dreadful customer approach @mbmcrae @ArloSmartHome

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  mrspeeed (@mrspeeed4) reported 20 minutes ago

  @ArloSmartHome EOL policy is trash will not be buying anymore arlo products and giving you poor reviews where I can

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  Connie Moulaison (@conniemoulaiso) reported 20 minutes ago

  @ArloSmartHome @SusannWalters @Pocketlint I have 9 camera I purchased them when Arlo advertised that I would not need a monthly subscription. On April 24th 2026 I lost the features when they did an update. I’m on a fixed income & this was an investment in my home security. Arlo’s technical advisors are no help!

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  justin (@BadRammaJamma) reported 24 minutes ago

  @ArloSmartHome @ArloSmartHome why am I not allowed to talk to a live agent even though I bought your equipment and it’s not working??? I have to pay you again for a subscription before someone will talk to me, if anybody is considering Arlo, don’t buy it!

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  Awake In The Matrix (@WakeInTheMatrix) reported 26 minutes ago

  @ArloSmartHome has some of the WORST customer support

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  Frank (@taita1965) reported 29 minutes ago

  Tried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.

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  Jason Abbate (@JasonBrobbate) reported 32 minutes ago

  Love how it takes over 3 weeks for @ArloSmartHome to get back to me to fix my geofencing issues. ‘We have to escalate this to a higher level’ You need to fire your development team and stop outsourcing your help to India who just read scripts. Fix your trash

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  LUGA (@luga2020) reported 33 minutes ago

  @ArloSmartHome Still not working…

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  Corey Crooks (@cdcrooks) reported 34 minutes ago

  @ArloSmartHome recently purchased Pro4 Spotlight with Hub. Cameras keep randomly dropping while others on the same hub stay connected. Sometimes they reconnect. What is the fix?

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  ΔLEYΔ N00R (@uhleyuhdoe) reported 34 minutes ago

  @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

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  Matt (@MWillner2) reported 36 minutes ago

  Rug-pull by @ArloSmartHome. Purchased two Arlo Baby’s when they were advertising free cloud storage and now they took it away. This is poor business practice. Also there’s no way to get any service support online unless you pay money for a plan. Do better!