Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boussières, Bourgogne-Franche-Comté | 1 |
| Township of Evan, KS | 1 |
| Perth, WA | 1 |
| Olney, England | 1 |
| Longmont, CO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Wowzr (@Wowzzr) reported@ArloSmartHome EOL email glad I switched to reolink years ago! **** #reolink
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mauriciobond (@mauriciobond23) reported@ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”
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Victorious HazaEL (@Praise2ADONAI) reported@CeriCerilou @shumirunnessa Beware that they may hack your cameras. My cameras were hacked and I was unable to access them. One, they set the image upside down and denied me access to change it. Another, suddenly, the company decided to discontinue service @ArloSmartHome I know 👇🏾 #JustAnotherCoincidence
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RoughTradeRadio (@RoughTradeRadio) reported@ArloSmartHome @ArloSmartHome system gone bye bye now--in the trash. Here's to hoping losing a customer hurts 🥂Been replaced with @blinkforhome ; hopefully they will continue to support their products 7 years down the road.
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SAMA (@SAMA92458684) reported@ArloSmartHome Unfortunately I couldn’t log into my account from my phone or from any other devices. I tried to do all the steps that mentioned in the website through the society experience please, I need help to login .
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Chris Szmergiel (@SzmergielChris) reported@BeljicaPeak @ArloSmartHome Even better they still lie to their android users forcing them to turn on insecure permissions. I dropped Arlo completely after they doubled down on the permissions.
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F3L!C!A (@FreakyFelicia) reported from New Westminster, British Columbia@ArloSmartHome customer service is trash
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LakeShowFresh (@LakeSkol) reported@ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously
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Connie Moulaison (@conniemoulaiso) reported@ArloSmartHome @Pocketlint I have over 9 cameras. When I purchased them I did not need a monthly subscription to view my recordings. Since the update 4/24/26 my features are gone. Arlo Tech help can not fix it. Why did Arlo remove my features I’ve had for years?
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dylan (@DylanStratton) reportedI’m ready to switch to a new camera system and get away from @ArloSmartHome. They’re killing old cameras and customer service is the worst. They only let me talk to robots. Any security camera suggestions???
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Joey Bartz (@JoeyBartz) reported@koyote19 @ArloSmartHome Have they updated you on this? I hate paying for a service that is not working. I called customer service and they said their software is cooked and the engineers are working on it.
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Hurleys (@Hurleys96) reported@CreationsRoss @ArloSmartHome Stop at a red light but be 10 cars back. Be the passenger to get out walk down to the red because it’s faster than waiting
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Frank (@taita1965) reportedTried to swap my broken camera for new one in my Arlo Secure Single Camera subscription. This used to be flawless but @ArloSmartHome removed this from the functionality. Now I have to cancel my subscription with still 8 months to go, lose my money and start a new subscription.
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Bonnie Showerman (@BonnieShowerman) reported@ArloSmartHome The absolute worst doorbell ever made! No support help, can even speak to a live person. Don’t wast your money!
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Gerard Krupa (@uxian) reportedApparently @ArloSmartHome are raising their prices so they can replace their buggy app with a new shiny buggy app instead of fixing the bugs.