Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

• Peanut (@MyLilPeanut8) reported 9 seconds ago

  @Abbygrm @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

• Peanut (@MyLilPeanut8) reported a minute ago

  @ArloSmartHome arlo still lying and saying “they’ll look into” my refund. Been over a month and still no refund. What is your problem Arlo!? Scammers!!!

• C.J. Dunbar (@Iamtravelcat55) reported 2 minutes ago

  @ArloSmartHome @tomsguide If only the products actually worked & there was actually some way to get help/resolutions from your “so called” customer support

• Heather Ryan (@hmryan72) reported 3 minutes ago

  @ArloSmartHome Your support is very challenging. Such a great product, such poor support and long wait times (35 mins yesterday and now 22 minutes today only to be transferred!) Match your great product with better support / easier returns. #frustratedclient

• Eric Nabors (@Enabors75) reported 5 minutes ago

  @ArloSmartHome Just purchased Ultra 2 system the battery life is terrible is there something I am missing

• C.J. Dunbar (@Iamtravelcat55) reported 8 minutes ago

  @ArloSmartHome products are junk! Non existent “customer service” been reaching out bout bad camera out of the box, won’t replace under warranty! @Ring or @SecurityBlink tin can w/2 strings better option

• Nick Slaughter (@WXslaughter) reported 12 minutes ago

  @ArloSmartHome Hi I can’t get my essential camera to connect to my base station. I have followed all of the steps and I am still having trouble

• Mo (@Mo74576934) reported 14 minutes ago

  @MyLilPeanut8 @ArloSmartHome I’m having the same issue support is not responding so I’m now trying to return but no one responds. Really disappointing the advertising is the only area of the business they focus on

• andyyyymicccc (@andyyyymicccc) reported 16 minutes ago

  @ArloSmartHome @RollingStone Lol **** you guys for charging a subscription to view live streamed videos when that was never a stipulation when purchased. I’m throwing away all your **** and telling everyone I know to never buy any of your products

• Filip Zadro (@filzadro) reported 17 minutes ago

  TIL that the @ArloSmartHome case update website has no front-end error handling...they just let you click around like an idiot. If you want your warranty honored, you better know how to console.log some ****

• Amanda Peters (@AmandaPeters) reported 17 minutes ago

  @ArloSmartHome I have been trying to reach a human being to help with a support issue. I need a replacement charger for my camera and can't find any information on what type I need. Your bots do not have the answer and won't connect me with a representative. Not happy.

• Matt Finch (@Matt_Hiscox) reported 19 minutes ago

  Hey @ArloSmartHome - your new customer service system has a giant flaw: people SETTING UP their systems who have tech problems can't get help. I *NEED* a service rep, I literally cannot set up my system without one, and I can't get support! Please DM me, I need help!

• Peanut (@MyLilPeanut8) reported 22 minutes ago

  @DiyorioInTheATL @ArloSmartHome I am fed up too! In my mind, All these independent “reviewers” who recommended this system must not be so independent. This system is the worst! And their customer service is even worse!

• BlinkHomeSecurity (@SecurityBlink) reported 22 minutes ago

  @Iamtravelcat55 @ArloSmartHome @ring Apologies for the earliest post, forgot to mention the signature "**** Off" that is the blink experience. Hope this was exactly what you expected from such a ****** company! Let us know how things go.

• Scott D (@scottyd803) reported 23 minutes ago

  @ArloSmartHome Arlo Pro Floodlight works great. Arlo Pro 3 is garbage

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