Arlo Outage Map

Community Discussion

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Arlo Issues Reports

Latest outage, problems and issue reports in social media:

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  Joseph Gruber (@josephgruber@josephgruber.space) (@JosephGruber) reported 4 seconds ago

  @ArloSmartHome Also, a fun bug I found - if I add someone as a friend, it will log them out of _their_ account anytime I change the access settings. Let me help you with the test case: User A should not be able to force User B to log out of their account. #cybersecurity #vulnerability

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  Ed Moreau (@edmoreau) reported 28 seconds ago

  I have been spammed by @ArloSmartHome for a few weeks about a sale. I own several Pro 4 cameras and have questions about a newer model. But the AI chat (which IS NOT very intelligent at all) refuses to connect to a human because my cameras are too old. WHAT THE ACTUAL **** ?

• 
  I am no one. (@mahasitavati) reported 2 minutes ago

  @ArloSmartHome @AndroidAuth Customer service is the worst, not worth it. Do not buy from this company.

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  Finchwizard (@Finchwizard) reported 4 minutes ago

  @ArloSmartHome Terrible company and products. People who used them from the start were beta testers and have now been thrown aside from End of Life products. Stay away and literally chose any other company. Its a disgrace.

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  BeljicaPeak (@BeljicaPeak) reported 4 minutes ago

  @ArloSmartHome Betcha the arbitrary EOL feature removal = class action. No plans to ever spend time and money on Arlo in the future. Arlo couldn’t even make its touted geofencing function reliably and regularly service was down. Now we are rewarded with EOL. Not me.

• 
  mauriciobond (@mauriciobond23) reported 6 minutes ago

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

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  LakeShowFresh (@LakeSkol) reported 9 minutes ago

  @ArloSmartHome @C__Start It’s crazy. It works on iPad intermittently but on my iPhone completely offline. Simultaneously

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  Jacob dailey (@Jacobdailey1517) reported 11 minutes ago

  @ArloSmartHome might be one of the worst products and app I’ve ever used..

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  kyle (@kodeineking13) reported 21 minutes ago

  @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

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  Shaydie Blue (@Shaydieblue) reported 23 minutes ago

  And while I am at it @amazon did NOT care when I tried to explain to them that they were promoting and selling defective trash from @ArloSmartHome less than 90 days and the cameras do not work properly under a covered porch.

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  Zephyr Linda Miller (@Zephyrmiller) reported 25 minutes ago

  @ArloSmartHome Why can't I get my new phone to be "trusted" by Arlo online. Now it won't trust any of my devices, computer or iPad, not new. I can't find a phone number anywhere and when I tried to chat, the response was "please put this in different terms. I'm new". Somebody please help me.

• 
  mauriciobond (@mauriciobond23) reported 26 minutes ago

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

• 
  LOCK HIM UP 🇺🇸 🇺🇦 (@Gshigs) reported 29 minutes ago

  @CNETNews Arlo is a scam. Advertise cloud storage and camera notifications for years - the main reason for choosing them - and then just announce they’re EOLing and shutting it down. Why would anyone buy from @ArloSmartHome again?

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  Nickalas W. Venables (@TheRealNWV) reported 29 minutes ago

  In case you're wondering, yes @ArloSmartHome security cameras are currently down. The entire ******* network. So I'm not saying anyone *should* rob anyone, but it certainly would be a good time if you were the kind of person who'd do such a thing.

• 
  Stockman Republican (@EBiggunz) reported 29 minutes ago

  @ArloSmartHome Your always happy to help Unless you purchased a Pro 2 series, then 0 help, TRUE? Your always happy to help except you produced a model with a battery that can’t be replaced and it dies in 2-6 years Again, no support, Correct?