Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

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Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 3
Denver, CO 2
Berlin, Land Berlin 2
New York City, NY 1
Pinneberg, Schleswig-Holstein 1
Leigh, England 1
Aachen, NRW 1
Willich, NRW 1
Rieschweiler-Mühlbach, Rheinland-Pfalz 1
Saint-Denis, Réunion 1
Houston, TX 1
Los Angeles, CA 1
Beijing, Beijing Shi 1
Tourcoing, Hauts-de-France 1
Stockport, England 1
Rome, Lazio 1
Dinslaken, NRW 1
City of London, England 1
Ealing, England 1
Canberra, ACT 1
Corona, CA 1
Warrington, PA 1
Saint Charles, IL 1
Panama City Beach, FL 1
Willoughby, OH 1
Newland, NC 1
Elk Grove, CA 1
Seedorf, BE 1
Perpignan, Occitanie 1
Williamstown, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • beth_fennell beth (@beth_fennell) reported

    @ArloSmartHome my app keeps saying the server is down so I can’t view any of my footage from today. Is this an issue your side or mine?

  • Rob_balboa RobXbalboa (@Rob_balboa) reported

    @ArloSmartHome you have the worst marketing setup in history, the software Charge of 9.99 per camera, is the worst idea yet, somehow we can get a 49.00 camera on amazon that has every feature INCLUDED, CVR everything . I have 10 arlo cams and have never once got to use the full software, sad

  • MooseTesourao Moose Tesourão (@MooseTesourao) reported

    @ArloSmartHome I’ve been having this problem for a while but the Arlo app randomly logs me out without any notification.

  • luga2020 LUGA (@luga2020) reported

    @ArloSmartHome when are you going to fix geofencing in your ios app?. It is irritating cameras not activating automatically…

  • dinsmore_steele dinsmore/steele (@dinsmore_steele) reported

    @ArloSmartHome we can’t get any help and the app is worthless

  • Charlottetri Karl Kleiderer (@Charlottetri) reported

    @ArloSmartHome is your subscription server down? I added a doorbell but it won’t activate it because it says I don’t have a subscription so tried updating it. App will not let me.

  • facesOfEth faces (@facesOfEth) reported

    @NoKapRich @ArloSmartHome Yeah they’re pretty bad. And their support is nonexistent. I hear the UniFi ones are much better.

  • grouchymacfly GrouchyMac (@grouchymacfly) reported

    When did @ArloSmartHome become such crap! Piece of crap! Not worth the HomeKit support. Awful live streaming. Adding a doorbell… oh just scan de QR… guess what camera lens being used the wrong one can’t get close enough or it’s too far. Piece of ****.

  • WindexPopsicle Windex Popsicle (@WindexPopsicle) reported

    @ArloSmartHome And all I’m trying to do is checnge the network and it can’t read a stupid QR code. Fix this ****.

  • SpoonBTW Spn (@SpoonBTW) reported

    @ArloSmartHome your doorbell is terrible, isn't connected half the time and ya'll want a monthly subscription for it to barely work??

  • InGodWeTrust614 Proud to be Ultra MAGA (@InGodWeTrust614) reported from Tega Cay, South Carolina

    @ArloSmartHome even though I've set video doorbell to no vehicles, I get every single frigging vehicle that comes or goes down my street. What's the deal????

  • katp25 Kathryn Gainey (@katp25) reported

    @ArloSmartHome worst customer service ever! Refuses to cancel my service. I no longer have the device and have been trying to cancel since June 28th. No one calls me back or answers me in anyway. Crooks!

  • WindexPopsicle Windex Popsicle (@WindexPopsicle) reported

    I’m not sure which is a worst set up situation, @ArloSmartHome or MyQ. Both suck.

  • rdouglas8 Russ Douglas (@rdouglas8) reported

    @ArloSmartHome my pro 2 cameras went offline after a code update on 9/18/22. I was point to Support but there isn’t any help if your cameras are over a year old except for a bot or the Arlo community. Arlo pushes the updates but has no responsibility if they break you cameras.

  • TracksAllDay TracksAllDay.eth (@TracksAllDay) reported

    Basura, my @ArloSmartHome video library is always having issues. I thought Ring was trash, but Arlo is there too.

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