Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:
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Online Features
Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Longmont, CO | 5 |
| Denver, CO | 2 |
| Berlin, Land Berlin | 2 |
| Adelaide, SA | 2 |
| Panama City Beach, FL | 1 |
| Willoughby, OH | 1 |
| Newland, NC | 1 |
| Elk Grove, CA | 1 |
| Seedorf, BE | 1 |
| Perpignan, Occitanie | 1 |
| Williamstown, NJ | 1 |
| Suwanee, GA | 1 |
| Miami, FL | 1 |
| Tarpon Springs, FL | 1 |
| Bellville, OH | 1 |
| Katy, TX | 1 |
| Clearfield, PA | 1 |
| New City, NY | 1 |
| Littleton, CO | 1 |
| Birmingham, AL | 1 |
| Toronto, ON | 1 |
| Preußisch Oldendorf, NRW | 1 |
| Warren, MI | 1 |
| Mulhouse, ACAL | 1 |
| Hachenburg, Rheinland-Pfalz | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Giesen, Lower Saxony | 1 |
| Magstadt, Baden-Württemberg Region | 1 |
| Albuquerque, NM | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Mark McKeen
(@StaggeredSix) reported
from
Loveland, Colorado
The only complaint with @ArloSmartHome is the lack of charger support. DIY solutions for solar panels that are inexpensive, readily available and reliable is not a problem. The issue is Arlo running a racket and not having failover to legacy charging via USB.
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Eric Nabors
(@Enabors75) reported
@ArloSmartHome Just purchased Ultra 2 system the battery life is terrible is there something I am missing
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autumn person
(@AnAutumnPerson) reported
@support_arlo @ask_Arlo @ArloSmartHome hello, we have set up the doorchime for my husband’s phone with no problem but the QR code just isn’t being recognised by my iPhone, regardless of distance from the camera. Can you advise please? Thank you!
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ScottA MN
(@R71Mopar) reported
@ArloSmartHome has the WORST 2FA authentication I have ever seen! Only good for 14 days they say.... WRONG! I have to reauth all the damn time even with trusting the devices! And no way to turn off even though most frickin banks allow it! Switching to Eufy!!!
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April W Sullivan
(@aprilwongcom) reported
@ArloSmartHome it seems the library for recordings is down for me. Are you currently experiencing an outage?
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Stetson Smith
(@TheHolySeraph) reported
hey @ArloSmartHome Any luck? Just got a camera set up, and it just spins and spins. Doesn't say it's offline, I just can't view the video. Tried on app and website.
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کامچور कर्मचारी
(@_karan) reported
@ArloSmartHome Any bug fix that’s going to be released soon that makes Arlo Baby work properly with HomeKit? I’ve tried the setup multiple times now and it ends up being unreachable all the time in both the Arlo app as well as the Home app, as soon as I connect it to HomeKit.
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Matt Finch
(@Matt_Hiscox) reported
Hey @ArloSmartHome - your new customer service system has a giant flaw: people SETTING UP their systems who have tech problems can't get help. I *NEED* a service rep, I literally cannot set up my system without one, and I can't get support! Please DM me, I need help!
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Mo
(@Mo74576934) reported
@MyLilPeanut8 @ArloSmartHome I’m having the same issue support is not responding so I’m now trying to return but no one responds. Really disappointing the advertising is the only area of the business they focus on
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BlinkHomeSecurity
(@SecurityBlink) reported
@Iamtravelcat55 @ArloSmartHome @ring Apologies for the earliest post, forgot to mention the signature "**** Off" that is the blink experience. Hope this was exactly what you expected from such a ****** company! Let us know how things go.
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Rick Rubin M.D.
(@RickRubinMD1) reported
@ArloSmartHome Arlo camera systems are ****. Cameras always go offline. Waste of money
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Peanut
(@MyLilPeanut8) reported
@ArloSmartHome arlo still lying and saying “they’ll look into” my refund. Been over a month and still no refund. What is your problem Arlo!? Scammers!!!
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andyyyymicccc
(@andyyyymicccc) reported
@ArloSmartHome @RollingStone Lol **** you guys for charging a subscription to view live streamed videos when that was never a stipulation when purchased. I’m throwing away all your **** and telling everyone I know to never buy any of your products
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Tre
(@LoudMouthTre) reported
I literally put brand new batteries in these @ArloSmartHome cameras on Monday and they’re already dead. WTF
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Carlos E. Ortega
(@ceortega83) reported
@ArloSmartHome A little frustrating, on my Galaxy Note 10 Plus im missing the Mode button on the bottom of the home screen. With the last two updates steal having the same issue, and no fix.
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