Arlo Outage Map

Community Discussion

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Arlo Issues Reports

Latest outage, problems and issue reports in social media:

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  Pepe Reporting (@U_R_Not_A_Woman) reported 5 minutes ago

  @ArloSmartHome So you can EOL this product too and not support the hardware that I paid more for? No thanks no one wants your ****.

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  Tim Kivi (@timkiviprime) reported 5 minutes ago

  @ArloSmartHome Do not under any circumstances by Arlo products. Their suport is terrible and the products do not connect to HomeKit

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  Steve Musselman (@SteveJMusselman) reported 7 minutes ago

  @ArloSmartHome your customer service is absolutely the worse!! You have no phone number to contact for support, nothing but automotive questions. I wish I had never bought your cameras!! Can’t get any help from any. Straight trash!!

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  mauriciobond (@mauriciobond23) reported 7 minutes ago

  @ArloSmartHome Worst quality control and customer service I’ve seen in a while. I have 6 cameras and 2 of them died misteriously 2 months after the warranty had expired. Their response after hours of “troubleshooting” with them (making me waste hours on stuff that’s on the manua): “Tough luck”

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  NotBorg (@MagaDplorable) reported 7 minutes ago

  @ArloSmartHome bought a Pro 5S 2K to test to replace 9 camera system. I had issue but can't get an support because I don't have account ? this is trial version suppose to be good for 30 days. all I get is spinning when trying to view. your idea of "Trial" sucks no sale

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  TeeVeeTee (@TeeVeeTee1776) reported 9 minutes ago

  @ArloSmartHome Any idea of a time fix? We’ve had bears come by when I’m out. Not cool. I bought cameras for a reason.😬 If not fixed , we’re going to have to move to a different service/camera. It’s been WAY too long safety wise. How about you go back to a prior release for us?

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  I am no one. (@mahasitavati) reported 10 minutes ago

  @ArloSmartHome @verge Customer service is the worst, not worth it. Do not buy from this company.

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  Steve Lunceford (@dslunceford) reported 12 minutes ago

  @ArloSmartHome Terrible new EOL policy. Will never buy another of your products again. I have 5 cameras myself and know of three other families who bought on my recommendation.

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  Jason Abbate (@JasonBrobbate) reported 13 minutes ago

  @ArloSmartHome please fire whoever designed this interface. This is the worst thing I have ever seen in my life.

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  Stud Sterling (@StudSterling) reported 14 minutes ago

  @ArloSmartHome As I shop for a different brand of camera thanks to your EOL announcement, I’ll be sure to tell as many people as I can along the way why you’re the last, and worst, choice. Maddening.

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  I am no one. (@mahasitavati) reported 17 minutes ago

  @ArloSmartHome @TechHive Customer service is the worst, not worth it. Do not buy from this company.

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  716 Fan From 908 (@716_Fan_Frm_908) reported 18 minutes ago

  @ArloSmartHome fix your servers. What good is a “security” system that is down for hours.

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  Farida Yasmin (@YYFaridaYY) reported 19 minutes ago

  @ArloSmartHome is the app down. Can’t connect no matter uninstalling and reinstalling. Web log in works but app doesn’t. All device updates installed

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  Shaydie Blue (@Shaydieblue) reported 20 minutes ago

  I should have listened to the reviews @ArloSmartHome had terrible customer service reviews for a reason. Buy something else. Not this.

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  Spicy Bits 🤡 Show (@TheTruthSekr) reported 25 minutes ago

  @Arlo can go F off... Your EOL policy on 4-year old cameras is the last straw. Arlo has made many fumbles & poor service over the years, but I'm searching for new options, and when I find my replacement, I'm telling the whole world. @ArloSmartHome isn't a very smart company