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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Sign in (32%)
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Buffering (28%)
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Playback Issues (22%)
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Crashing (18%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Crashing | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Regan
(@sherbetsaucers) reported
After watching The End of Time iPlayer puts up The Eleventh Hour. Cracking story, great companion, and perhaps the worst use of a guest star ever.
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Danny Eden 🏴
(@Danny_eden2) reported
Was at work and just got home, anyone know what time the actual ceremony started so I can watch on iPlayer?
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Nike Air Fred Astaire
(@TwanLaVeesh) reported
@ZeroEmerald You should be fine with a sony, usually great. Except mine that now shows youtube in chinese even though its set to english. And Netflix and iplayer dont work anymore..
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Duane
(@dreederMJ) reported
@marion_s22 @goodfellowshar1 VPN and BBC iplayer should work?
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Mr Dash Cam
(@GaryDashcam) reported
@Brakecharity @EPRoadsPolicing I watched this on iplayer and it just rips you apart, i drive a 44 ton vehicle and the power created is immense if you get in trouble, the driver now wishes he had left that phone alone.
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Burney
(@BurneyMcr1) reported
@Stephen_Neal Doesn’t work for me using iplayer via Sky Q. Was the same for Glastonbury. Annoying.
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Matt
(@Matt_Mark2) reported
Started watching something called Control Room on iplayer. It's making me angry how awful it is.
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Oli Clark
(@OliDClark) reported
@Rob_Worth @Nick_Pettigrew Really? Prime is a catastrophe for me and All4/ITV hub are annoying (all apple tv apps), but I rarely have an issue with iPlayer. Discoverability and the algorithm… that’s a different story.
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News4Tri
(@News4Tri) reported
@BBCSport @BBCOne @BBCiPlayer Given this is BBC broadcast of a UK event, that isn't owned, paid for or advertised by a major corporation, it's disappointing "BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice." Why? Are streaming rights sold outside the cwealth?
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huffnpuff
(@huffnpu16749286) reported
@Pastillekoala @RobertJames2020 @kendo491 Laptops and phones do not have receivers. If you watch iPlayer (any device) you need to login (to bbc) and declare you have a TV Lisc. All other channel not required for those devices to stream.
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Seán Regan 🇺🇦
(@seanregan) reported
@adrianweckler Adrian was there any suggestion as to how they have come around the bbc iPlayer issue. From what I’ve seen in UK it doesn’t record just adds programmes to a playlist and then pulls them from itv hub and bbc iPlayer etc but we don’t have either in Ireland.
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Johnston LOWRY
(@JohnstonLowry) reported
@MartinSLewis Apple TV could yet be the best for quality if it plays the long game which I think it will. I'd rather pay more for good television than bulk. But then I only watch otherwise BBC 4, BBC News, BBC iPlayer and BBC Sound (R 3&4) so draw your own conclusions. Oh: also Channel 4 News.
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Peter Smyth
(@smythy75) reported
@BBCSPORTNI Not working on TV iPlayer either.
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Sophia Softlife C
(@StudySpammer) reported
Currently watching 'Love Life' on BBC iPlayer and damn Mia's parents made her awful. She needs therapy! #bbciplayer #LOVELIFE
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Ian Thompson
(@ExaminerIan) reported
@bobbyllew @msundb @AdeBarber My 17yr-old son and I watched the first episode of "Big Oil vs The World" on BBC iPlayer. His summary, after seeing how Exxon/Esso quashed their own research confirming global warming 40yrs ago: "That's disgusting!" He is now trying to work out how he'd dismantle big oil...
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Brian Waugh
(@Waughy72) reported
@griffstwit Have you watched the special about this on iPlayer mate? Awful.
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Andrew Langstaff
(@cowboycoder) reported
@itvhubhelp @itvhub Also, when the player tries to adapt to the low bandwidth by dropping down to the lowest definition, it will sometimes just go audio-only, often for minutes at a time. Channel 4's player used to do this to the point of being unusable. iPlayer just pauses until there's enough data
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Tom 💙⚪
(@TomsMagicBox) reported
Life doesn't have to be record breaking sometimes it's better to celebrate the quality and overall interest in the entire tournament rather than just one team. Sure people will start combining iPlayer stream requests and attempting creative accounting but really it doesn't matter
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Paperback Reuter
(@PaperbackReuter) reported
Unbelievable that you cannot re-start the opening ceremony of the commonwealth games on the #BBC iPlayer. Absolutely typical of this useless broadcasting corporation. Totally spoiled my night as was hoping to watch entire ceremony when arriving home from work. Thanks #BBC Not!
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Burney
(@BurneyMcr1) reported
@caherciveen @Stephen_Neal @thejarv I have a LG HLR tv mate top spec one so should work. UHD works on sky sports etc just BBC won’t work on iplayer via sky Q
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Liv.
(@rockyfoxjar) reported
Is BBC iPlayer not working for anyone else? I want to watch the France v Germany match 😭
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Nick Francis
(@MagicSky_UK) reported
@BBCiPlayer have uhd tv. You say CommonW games in UHD on iplayer just as it starts. But where is it? The one feed seen is actually worse definition than bbchd! And yes I have no problem playing say Netflix UHD and fast broadband. Wasted time looking for it 🤷 #iplayer
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Daft Penguin: Is it Friday yet?
(@Robnoady) reported
Now, I can't access a lot of Bernard Cribbins' work on short notice at the moment, because money, but I have been listening to him read The Wombles on Audible and End of Time parts 1 and 2 are on iPlayer...
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Steve Morgan 📗
(@steviephil) reported
@BBCiPlayer Hi. We have a Samsung Smart TV & the current version of iPlayer keeps crashing on it. We can’t watch anything on it - as soon as we select anything, the app closes. Is there a way we can report/fix this? Thanks!
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Dave Blackburn
(@rhinodave75) reported
@theVPNbloke It's OK, used it in Cyprus for a few things like BBC iplayer etc, doesn't work with Sky Go though
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Matt Price
(@Matt_TheWhovian) reported
So the Railway Children is on iPlayer! Will have to watch that when done with the run of shifts at work #BernardCribbins
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Jay#
(@DoResearch2020) reported
@MartinSLewis I think problem is not #Netflix or #Prime or #Iplayer for a total of less than £30. Food is not the problem either. Problem is phone bill, broad band, electricity, gas, rent and travel.
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Rob Worth 📚 complexity & systems
(@Rob_Worth) reported
@OliDClark @Nick_Pettigrew I’m using an Amazon Fire stick. Simply regarding buffering and having to reboot after it gets in a tizz when trying to rewind, iPlayer is the only app that gives problems.
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Nicola Leacy
(@nicolahackett1) reported
@BBCSPORTNI @BBCSPORTNI unfortunately the live coverage isn't working on the BBC Sport App. We're trying to watch outside of the UK so the iplayer won't work either 😫 is there an issue?
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Rachel Evans 🏳️🌈 #BLM (she/her)
(@raven0108) reported
@coldandabsurd @AllForBeer I couldn’t find it on iplayer but found it no problem on YouTube so non-uk people should be able to watch it too