iPlayer down or not working? Problems, status and outages
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Sign in (31%)
- Buffering (25%)
- Playback Issues (25%)
- Crashing (19%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 4 days ago |
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Playback Issues | 5 days ago |
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Buffering | 8 days ago |
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Sign in | 11 days ago |
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Buffering | 12 days ago |
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Sign in | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Davidp (@Davidp1103) reported from Snodland, England@ITVX It had better be easier to use than itvhub ,which is awful. You've got a long way to go to match BBC iPlayer.
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Joel (@KameekMusic) reported@ITVX Such a **** app. Constantly freezes when you open it. Never have that issue with iPlayer
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Diane ๐ช๐บ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ช๐บ 3.5% ๐ (@ProudScot226) reported@bbcquestiontime @BBCiPlayer @BBCOne Is there a problem as iPlayer says starting shortly? Anyone else see it?
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Josh Collins #COYS (@joshshowman) reportedITV launching a clearly unfinished platform in @ITVX when the World Cup is on is ridiculous. It crashes all the time, user experience is woeful compared to iplayer, just riddled with issues.
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Herman Munster (@HermanM04672198) reported@Philips Hi, when will Philips issue the next update for our smart TV's? I have a 50PUS6753/12, and rely on streaming services. But the itv hub is now unusable, since itv launched itv-x, as is bbc iplayer. I have contacted support, but alas, no reply.
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๐บ (@danisawolf) reportedNightmare that both World Cup games are on BBC today, iPlayer doesnโt work on work wifi and my signal is weak on my desk makes the picture blurry, long Friday night ahead
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โข chelsea โข (@chelzkaye) reported@flameofthewest_ Omg I want to get one so I can watch BBC iplayer!! But I donโt know if it will work so I havenโt done it ๐ญ
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Glyn Taylor (@gt1only) reported@ITVX Just as awful as the last website, with no upgrades. Use the same live streaming system iPlayer uses, which allows scrolling back to within the last 2 hours. Not worth paying for without that basic feature
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Carl Cavell (@Blue_Cav) reported@bbcquestiontime @BBCiPlayer @BBCOne Hhhmmm iPlayer been saying starting shortly for 5 minutes, any issues or updates please.
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Its_The_Joker (@ItsTheJoker22) reported@ITVX Will this be on games consoles at any point? There's bbc iplayer and 4od so cant see why this doesn't work on consoles.
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John Avocado ๅฎๆฐ (@SuperCroup) reportedI've been watching "The Traitors" (UK version) on iPlayer and it's really good - and I just found out there was an Australian version, and I expect it is awful.
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James Taljaard (@JWTaljaard) reportedLast Christmas is the worst corny festive film ever. watched it twice already, cried twice. It's on iPlayer.
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Ness ๐๐ (@nesswaters) reportedBinging #TheTraitors on iplayer and can't help noticing it's people who are "different" - neurodivergant, disabled, non-white that are being accused so easily. (Until the pink-haired-world's-greatest-magician complete and total loon made it surely impossible.)
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๐ (@shespiralling) reportedscore 808 not working where r u guys watching thats not bbc iplayer
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Dรกire Tully (@dairetully98) reportedHereโs one I can use a VPN and use BBC iPlayer. No ads HD quality. RTE player - Ads galore. 360 quality Make a mistake as to an episode watch 2x ads and then more if I forgot exactly which episode Iโm on.
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B.P. Walter (@BarnabyWalter) reported@MichaelHWood @BFI Yes, itโs a real shame! I think itโs because they presume people who want it in HD will watch on iPlayer, but the quality difference due to bitrates and compression is notable. ๐
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sabzzz (@Sabriin05) reported@truth42 I have the same problem. Had it with itv hub and now itvx. Hate to say it but bbc iplayer works so much better
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Ry๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ณ๐ฑ๐งก๐ฆ๐(is watching SOCCER) (@x__Certified__x) reportedI stfg iPlayer better work for the #Oranje match
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James H (@jimbobhas) reported@ActualBenMiller can you ask someone to try and get the worst Christmas of my life on iplayer please?
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Nick Cooper (@nickonthenet) reported@Skentelbery re digital future. BBC seems to have forgotten already the issue with iplayer going down just before England vs Iran match recently. Nothing was available Radio/TV etc. Now add everyone trying to access services. Not fit for purpose.
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Lauren 67๐ ๐ (@SprouseyyAC) reported@pika_chuus They truly are still shocking how we pay for them and whenever I watch iplayer it always buffers we aren't paying 100 quid for BBC and the iplayer to buffer
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Geoff (not Jeff) (@smallheathan) reportediplayer not working 'starting shortly' is all
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Isa | spydoc brainrot (@Isasapphicmess) reportedBBC iplayer now blocks screen recording?!!! @BBCiPlayer ur the worst
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Paul Scoins (@paulscoins) reported@BBCiPlayer The iPlayer application on our Samsung TV is exceptionally buggy. It will frequently crash when we select a programme, but then it's possible to watch if you go in via a different method. We have a very stable internet connection. It's a bit annoying!
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leah (@leahnicoIe) reportedWhy's me BBC iPlayer not working am foaming
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creature (@gumbaldian) reportedi joke about dan and phil promoting traitors but i actually tried to watch it yesterday. unfortunately bbc iplayer does not work even if you have a vpn so if any uk ph*nnie wants to host a watch party on kosmi it'd be appreciated
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Dan Owen (@danowen79) reported@brooligan @Stevevolkwriter I was surprised the picture quality and UI speed was as good as it was. Feels like a genuine ITV version of iPlayer that should do well for them.
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X a m b e r X (@ambermclean_) reported@MrBsTweet @superTV247 I fell asleep before 9pm and missed it ๐ข will have to catch up via iPlayer after work!
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Nichola Gale (@NicholaGale1) reported@BBCiPlayer iplayer has not been loading today on Sony TV. No problem with Netflix. Is there a problem your end?
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Ian Nock (@iannock) reported@thierryfautier The issue with BBC3 was that they 'submarined' on demand content only into the lower limits of iPlayer, and did not provide it as a linear service which considering timing was still then a significant consumption model