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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 39% Buffering (39%)
  • 34% Crashing (34%)
  • 13% Playback Issues (13%)
  • 8% Video Quality (8%)
  • 5% Sign in (5%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Manchester Crashing 8 days ago
London Buffering 11 days ago
London Video Quality 11 days ago
Rochester Playback Issues 13 days ago
Chelmsford Buffering 14 days ago
Hemel Hempstead Buffering 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • onein300
    Lee Millard (@onein300) reported

    @thelizcarr @BBCOne @BBCiPlayer We just need it regulated and the awful status quo rectified.

  • Jayefc60
    J (@Jayefc60) reported

    The picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.

  • NoahLott72
    Noah Lott (@NoahLott72) reported

    @bbclaurak @BBCOne @BBCiPlayer **** off with this shite and **** the BBC. Who’d have thought it would be them who would platform this grifter to help her cause. I’m shocked I tell you. #defundtheBBC #dontpayyourtvlicence

  • leanjeanp
    Jean Dorothy Pedder 💙 (Hudson) (@leanjeanp) reported

    @bbclaurak @BBCOne @BBCiPlayer Right.. I don’t recall, I can’t remember, I wasn’t aware, I didn’t spend much time in my kitchen, I never visited my mother in law, I never checked the funds despite warnings of issues, I never suspected Peter blah blah.. I know nothing!

  • BrettOfTheSouth
    Brett (@BrettOfTheSouth) reported

    Why is @ITVX always saying "there's something wrong with our connection" yet @BBCiPlayer and @Channel4 rarely have any issues...

  • Nasher1234589
    Ralph (@Nasher1234589) reported

    @thelizcarr @BBCOne @BBCiPlayer It's the fading days of empire isnt it and their last marginalized group to kick and kill legally , the problem is them not us

  • Goodguybarry
    Good Guy Barry (@Goodguybarry) reported

    @BBCSportScot @BBCiPlayer I've never quite understood why Scottish media have always fallen over themselves to laud Craig Gordon. Fantastic shot stopper but really terrible in most other basic aspects of goalkeeping

  • Vegcarium
    Vegcarium (@Vegcarium) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This is awful

  • AllanG511622
    Allan G (@AllanG511622) reported

    @stvplayeruk It’s a shame your coverage of the World Cup football games is not in UHD 4k. Footage is terrible compared to the great BBC Iplayer UHD 4k coverage of games. @BBCiPlayer

  • HolfordCarolyn
    Cazzy Ford 🥦🥦🥕🥕 (@HolfordCarolyn) reported

    @bbceastenders @BBCOne @BBCiPlayer Awful awful episode and acting 😡 😢

  • screensumup
    lee (@screensumup) reported

    @moviesinfocus Very fair! Watch The GOLD on bbciplayer. Better performance than Slow Horses (which is still good). He can do ruthless. As Bonds go, not the worst shout. Probably another decoy though.

  • Omegapoint111
    zac (@Omegapoint111) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What an embarrassing load of utter ****. ******* awful

  • ranahabarana
    Ranahabarana (@ranahabarana) reported

    @bbceastenders @BBCiPlayer What is that awful outfit Denise is wearing, those trousers 😱 Silly Lauren. I don’t know why George is in a huff about the money, he deserves to have after all that **** with Eddie & yes what kind of business man is he not checking his restaurant’ account???

  • Leon88ElB
    Leon El ⚫️&⚪️ (@Leon88ElB) reported

    @bbceastenders @BBCOne @BBCiPlayer The worst episode I've seen in years.

  • JoeyboiiWTM
    Joe (@JoeyboiiWTM) reported

    @BBC @BBCiPlayer big man ting I have not sat up till 2am to watch the game buffer every 5 seconds on your ****** platform, pattern up ffs

  • PeteM237
    Pete (@PeteM237) reported

    @carol_baraniuk @BBCiPlayer I've started to get that too. I have 2 chromecasts and can select them on this new screen but it doesn't work every time so I end up switching the chromecast and phone off and on till it works. Only get it on the iplayer..all other apps work as they always did.

  • Smiffysmifston
    🏴‍☠️Smithy🇮🇴 (@Smiffysmifston) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This better be some kind of awful joke

  • drinckx
    Paul Duerinckx (@drinckx) reported

    @bbcquestiontime @BBCiPlayer @BBCNews Terrible, though they all Looked more realistic than Fiona Bruce.

  • crabshank
    Gelasius Corbin (@crabshank) reported

    The worst thing about watching the World Cup on catch-up is how long it takes them to upload the matches @ITVX @BBCiPlayer

  • Brian73789347
    Brian (@Brian73789347) reported

    @Janekelly25 @BBCiPlayer At least it is not a picture of a gazelle. Hopefully the adaptation was done by someone more willing to familiarise themselves with the work.

  • LORRAIN25481106
    Lorraine (@LORRAIN25481106) reported

    @bbceastenders @BBCOne @BBCiPlayer As long as it’s doesn’t include those twins and Oscar….bloody awful actors and storylines. They’ve ruined this soap for months.

  • JohnHuyton
    John Huyton (@JohnHuyton) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer Probably the worst Question Time I’ve ever seen. Total trash 🧐

  • kellzik
    J's Us (@kellzik) reported

    @bbceastenders @BBCOne @BBCiPlayer Josh is a terrible human being.

  • Fragstar00
    FRAGSTAR (@Fragstar00) reported

    @bbceastenders @BBCiPlayer The problem with flash forward episodes is when you have the cliff hanger like this we all know he's not going to prison or anything like that because 6 months from now he's the best man at Max's wedding. I mean come on, write better.

  • PanopticalDream
    FilmChampion (@PanopticalDream) reported

    @bbcquestiontime @BBCiPlayer @BBCNews You should fire all the people who made and signed off on this and they should never work in the industry again.

  • jeffprad1
    @jeffprad 🏴‍☠️ (@jeffprad1) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What a terrible waste of electricity. How much did this consume?

  • GoldenGoonerlg
    V8 Gooner (@GoldenGoonerlg) reported

    @bbceastenders @BBCiPlayer When you think this **** can't get any lower, well Bingo it can. I mean we know the Police are clowns in Soap-land, but if they can't work out what is tomato ketchup and blood. we really are screwed. & U expect people 2 pay for a TV licence, next year swing on it.

  • BonnieScotland_
    Iain From Argyll Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@BonnieScotland_) reported

    @bbclaurak @BBCOne @BBCiPlayer I suspect that both these women work for British intelligence agencies.

  • sukeve_xo
    s h a b s 🌷 🦚 🫖 (@sukeve_xo) reported

    @bbceastenders @BBCiPlayer Obsessed with Eve protecting her family. This feud is iconic but I'm so confused with what Nicolas problem is. What a doof door

  • Grokton
    Andrew (@Grokton) reported

    @BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.