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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (32%)
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Sign in (28%)
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Playback Issues (25%)
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Crashing (15%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Sign in | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Edwards
(@HewiEdwards) reported
@UKTVPlayHelp All the other streaming apps work ok, iPlayer, ITV X, All 4, My 5, aswell as Netflix and Amazon Prime Video. The problem is only with the Freeview Play platform.
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DorsetGirl
(@DorsetGirl1) reported
I'm trying to watch #Strike on the iPlayer and all I'm getting is "this content doesn't seem to be working, try again". BBC2 is working fine. Anyone else got the same problem?
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~
(@MiNombreAqui) reported
@SonyUK Hi, BBC iPlayer has disappeared from Sony Select on my TV, and I can't find any other way to download it. Help please?
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IKARUS
(@IKARUSIV) reported
@Marksism__ @BadWolfArchives yeah i gave up on iplayer cause it just looked so bad on my laptop. blu-ray seems to be the best current quality, if they upload them to disney plus in the future i hope they have HD upscales or at least the blu-ray versions ripped
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Reece Lee
(@the_reece_lee) reported
@liamandrews123 I dont know i just had the notification pop up saying "watch next episode now" nothing on iplayer, might just be a glitch
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𝒿𝒶𝓎 𝒶𝓁𝓁𝑒𝓃
(@jayjay_allen) reported
from
Oadby and Wigston, England
Bastard UHD disappeared on Sky Q. It's gone off iplayer netflix sky prime. Anyone had this issue? I've tried reboot, no good. Now onto software update... @skytv
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Alan
(@Hippychippy56) reported
@mitsyarty Yes it was good wasn't it, trouble was they put it on iplayer, so i was up till one the other night binge watching, old JK certainly knows how to spin a good yarn.
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kate 🐈⬛
(@awfcbread) reported
@BlueRogin yes no problem!! i’m not sure if you can use a vpn on BBC iplayer online , but i hope there will be plenty of photos published
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Jamo
(@50ShadesofJamo) reported
defund the BBC until they can make the iPlayer ******* work
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Callum
(@Callum42600361) reported
@bbceastenders I beg please bring fatboy back, watching episodes from 2010 on iplayer and he is the best character there, the way he left was awful, if u could bring 1 person back make it him, give him a good storyline with a flashback or something done it before #fatboy
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paul mayle
(@m5177) reported
@ITVX @ITVXhelp Also my blind wife has software called synaptic, for blind people on her mobile phone, itvx doesn't work on that, iplayer does 😑
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Reece Lee
(@the_reece_lee) reported
@liamandrews123 It said next episode so i assume so... nothing on iplayer yet, might be a glitch
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lena🪩
(@PEARLFOUNTAlN) reported
@warpspeedcheeks i’m watching it on bbc iplayer!! bc you’re not in the uk it might work with a vpn i think???
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DorsetGirl
(@DorsetGirl1) reported
I'm fed up now - I still can't get #Strike working on the iPlayer. To be fair though, this is iirc the first time I have ever had a problem with the iPlayer. By contrast, I have *never* been able to watch an ITV programme live via their equivalent, it simply doesn't work.
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Wendy Woo
(@wendywooto) reported
@ITVX why are your livestreams not at the same frame rate as it is on TV? BBC iPlayer is able to do this with no problems? @ITVXhelp
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rebecca cavanagh💙
(@dukiegirl10) reported
@rob_heighton I know it isn't the same, and the heart aches for Doctor Who, but His Dark Materials is on over Christmas. The two programmes are like spiritual cousins- Hopefully, it'll help! Also, you can binge the entirety of s3 on iplayer and see the Mulefa earlier. Hope I helped somewhat!
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Emma Wayland
(@anicegreenleaf) reported
@rickburin I got Kester to watch about 1/2 hr of bringing up baby this afternoon; I paused it to get a delivery from the front door & he said “oh god it’s such a relief when that high pitched noise stops”. Evidently the print (on iPlayer?!) had some awful squeal only audible to dogs & kids
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Simon Glass
(@simonglass) reported
@GaryLineker @BBCOne @BBCiPlayer I streamed on iplayer bc better picture quality than my cable BBC1 picture.
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Susanna Shotter 💚 CEO & OT
(@Susanna_OT_ACC) reported
@bbcpress @BBC I absolutely love #TheTraitors but I can't help thinking that it would be a great family show if there was a version without the bad language in it? Either pre watershed or a bleeped iplayer version could work so well as my 10 and 12 year olds would love it.
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Nik Maynard
(@VilanovaBlue) reported
@FreddieCollier @GaryLineker @BBCSport Worked for me on every game via iPlayer and bar one small glitch worked flawlessly.
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James Swyer
(@jamesswyer) reported
@notjohnneptune I've never managed to get the red button to work. Tonight's isn't even on iPlayer yet.
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Morocco Mole Esq.
(@EliFernandez100) reported
@virginmedia Fine. I can't get iplayer, Netflix, amazon Prime. The length of this outage is unacceptable
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Englishhaze 💮
(@englishhaze) reported
@pahudson Much higher quality streaming than iPlayer. I just mute the adverts. iPlayer was awful!
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Neil Marshall
(@ntmarshan) reported
@GaryLineker @BBCOne @BBCiPlayer ITV had Ally McCoist and you can hear the commentary unlike BBC so no choice really. I prefer BBC but need to sort sound issues. Any download from catch up or iplayer is a muffled pointless listen.
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Ginger Rampage
(@Ginger_Rampage) reported
@tomscott Would a VPN work or is iPlayer account based?
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BunterBlackford FanClub - officially in mourning
(@CarlosBenitosVI) reported
@GNev2 @itvfootball Amazed ITV got any decent streaming figures, their ITVX app is worse than useless. Lack of functions and poor streaming quality, BBC iPlayer is miles ahead and UHD.
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Tim Wye
(@timwye) reported
@BBCiPlayer Why is the BBC logo on UHD streams bigger and brighter than on non-UHD streams? Having to suffer that logo graffiti on the iPlayer at all is irritating enough, but making it more prominent in 4K is doubly annoying. And potentially more screen-burny! Please fix. Ta.
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Mark_Braddock
(@braddockuk) reported
@mycatmonty @Lucy_MayVK @ITVX it's truly shocking. even when it does work there's no preview when fast forwarding which is a problem because unlike iplayer and netflix it doesn't remember where you left off.
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Kelly 🏳️🌈🏳️⚧️
(@kellykurdt) reported
@SloaneFragment I'd ask if it's worth looking for any of those episodes but the bbc is terrible at making old episodes of things freely available (plus I don't have an iplayer acc for obvious reasons)
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Debbie Chaston
(@DebbieChaston) reported
@CBeebiesHQ @BBCiPlayer Is there another showing of this years panto please? I forgot to record it and my control dislikes me and won’t let me sign in to iplayer