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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (46%)
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Sign in (26%)
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Playback Issues (23%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Sign in | |
| Leeds |
Buffering | |
| Edinburgh |
Playback Issues | |
| City of Westminster |
Crashing | |
| Rochdale |
Buffering | |
| Swadlincote |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Martyn Welch
(@MWelchUK) reported
@embedded_iot For the BBC to remain relevant, I think there's a few things they need to do: - Work towards BBC iPlayer being more of a subscription service, with global reach. - Ensure that more of their back catalogue is made available on the service.
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Rob Thomas 💙NHS
(@Robothamster) reported
@cris35soon @missdianemorgan Unfortunately just tried watching it on YouTube and it's 360p max, looks awful on a large modern TV, so back to waiting for it to return to iplayer!
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
@itvhub this is a terrible platform. Difficult to navigate, keeps crashing halfway through a program and never remembers where you left off after switching off. Have to keep signing in every few days which is annoying. Hardly ever have to do that with @Netflix or @iPlayer #itv
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Amanda
(@amandaglass_) reported
@SkyHelpTeam Prime and iplayer worked fine. Switched the box off and back on, it fixed the Netflix problem but when I tried to watch prime video, the screen went black. Had to switch box off AGAIN. Was going to try them again, but it's late and I can't be bothered.
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ellie
(@g0tabadidea) reported
gossip girl being put on bbc iplayer is the best thing to happen in a while but also the worst because I’ve literally not left my room in 3 days all I’ve done is binge watch it x
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Martin Ford-Downes
(@mforddownes) reported
@bt_uk having A really specific problem. Some apps via WiFi are slow or not loading, but other internet activity fine. Eg BBC iPlayer kids won't connect, images slow to load on twitter. Restarted everything and already request line test via text to 61988. Any other ideas?
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Anne Marie Ryan
(@AMRyanAuthor) reported
@alexsheppard Good Trouble on iPlayer
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Dave Zigzag
(@ZigzagNow) reported
@Socksoff1 @BBCWales I tried watching on the iPlayer, trying with 2 different UK servers through a VPN. But it didn't work, unfortunately. Hope it was a good show.
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Antoinette Peach
(@nettybetty1970) reported
@W_Hitchon @BritAthletics @HollyBradshawPV Thanks but That won’t work for us, pity not on iPlayer too.
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Tesniboughen
(@Tesniboughen_) reported
Seeing Gossip ******* BBC iPlayer has made me very happy. Didn’t know I was going to get my gossip girl fix when it left Netflix
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Ann Cardus (she/her)
(@a4ann) reported
Ok, has there been any interruption to the space-time continuum? The latest episode of @BBCClick on my iPlayer involves football and AI which I watched last week. My world is imploding. Is this a Truman Show glitch?
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eliza
(@marelori) reported
omg so no one was gonna tell me that the first half of s3 of good trouble is on iplayer??
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WeStandWithU
(@Teerex2) reported
@BBCSport Come on @BBCSport Get your act together and sort out the technical issues stopping people being able to watch this on iplayer!
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Jessica Moss-Wright
(@ruthymoss) reported
@ghud68 I’m sure I’ve said it before but pls try Snowfall on the iPlayer Pure quality
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Rainbow
(@empress_rainbow) reported
@ZeonRichards @LillzTIL Help please! Where is it on iPlayer?
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Ant
(@TheRiverAnt) reported
@BBCSport I thought The Hundred Eliminator (men's) was live on iplayer tonight? It's on Sounds but I want to watch it! Can only find Gardener's World etc. Help please!
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Lucy Gaunt
(@MissGaunt) reported
Having a little cry into a glass of red and watching #Ambulance on the iPlayer after a challenging work week is basically the same as therapy right?
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Sid
(@HertsSid) reported
@summerteeeth @GSWooster I was considering watching that on iPlayer but it sounds too much like hard work
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raymond
(@rayretson) reported
from
Wool, England
@BBCiPlayer @HumaxUK @freesat_tv any idea or info on why iplayer app has stopped working from 22/8/2021 - info on help pages are hard to find or very out of date. Any updates?
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Dàibhidh 🏴
(@DaibhidhP65) reported
@DisneyPlusHelp Hi! I spoke to your live help last week. They said the "higher team" were aware of the issue. I deleted and reinstalled the app. Still can't watch offline! BBC iPlayer works, as does All4. Only Disney+ promises "watch downloads offline" and fails to deliver.
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BBC East Yorks and Lincs
(@looknorthBBC) reported
We apologise that viewers won’t get their regular bulletin at 10.20 pm tonight due to a technical problem in the Hull studio. Our earlier bulletin is available on the BBC iPlayer and we’ll be back with you tomorrow as usual
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half egg half irish.
(@damocurtis) reported
@KathyBurke @BBCiPlayer it’s on youtube but deserves to be in better quality on iplayer for sure 👍🏻
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Will/Atreus 🦦 ||Watched Ghosts s3🥰
(@Sqwillliam) reported
My bbc iPlayer won’t work. I just wanna watch HH please
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m o z 🦕
(@JoshMoz94) reported
from
Plymouth, England
Beth's been moaning for months she's not able to watch gossip girl anywhere & was about to fork £40 on the box set but all the seasons are on iplayer & I'm also isolating & not sure how to get out of it pls send help lads
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Tara J
(@TheFalconsCrown) reported
@DrOwenEmmerson So glad I watched all three episodes when they popped up on iPlayer as I'm again at work when it's on. Another brilliant episode.
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Charlotte Morgan
(@cornwallchar) reported
@BBCHelena @elizabday I remember reading Peace at Last to my little sister (now, needless to say, not so little, her daughter watches Worst Witch on iPlayer!)
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Ewan
(@ewan_m23) reported
@bt_uk have done this multiple times, and the issue still remains (fyi) BBC Iplayer, NowTV and plenty other streaming services work fine on our Tv it is only your app. To me it sounds like a playback issue on your part?
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Kate
(@MiNombreAqui) reported
@BBCHARDtalk Hey - there's a glitch on iPlayer. The Tobias Ellwood interview is mislabelled, and what is actually shown when you play that is another Afghanistan-related interview. Could this be fixed? Thanks!
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Andrew (The Pewter Wolf Reads)
(@PewterWolf) reported
@gemlovesbooks @Matineegirl I wonder, if BBC 3 was approve to be on TV again, if GG would be their Crown Jewels. Plus, teens/20 year olds would devour this so the time is just wrong. But the lack of advertising for US drama on BBC TV & iPlayer is a big problem. They have good programme & yet, NO ONE KNOWS
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John Diamond
(@ProfJohnDiamond) reported
@brigidrussell51 Yes that would be great - fix a date ? The BBC item starts at 7.16 if you are using iPlayer . @KaySocLearn is featured talking about her support for the phones for refugees .