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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (41%)
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Sign in (26%)
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Playback Issues (26%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Hilary
(@hwindebank) reported
@BBCiPlayer is there an issue making iPlayer think I am not in the UK ? New error being received .
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Pippa
(@pippit28) reported
@Chrisdobson59 @BBCBargainHunt So sorry to hear that. It’s 12.15 and I’m settled with lunch and Bargain Hunt thanks to BBC iplayer. If you can’t do that just set record button. Can’t eat without my fix of BH
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Jimmy Bob White 💙
(@kingofgrump) reported
@tSHandJ I was really looking forward to watching the Curling semi final on iplayer when I got home from work. Last thing I was expecting was a likely lads style spoiler on @talkSPORT .
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braingarbage
(@braingarbage) reported
@terpsichore_los I'm listening on BBC World Service news. do you know if there is a copy for American audience? "BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice."
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Becky
(@beckybaldock77) reported
from
Baldock, England
@longwayto4ever @neighbantz I remember. But that was before Netflix and streaming services had really taken off. Now they are desperate to keep the licence fee and have resurrected bbc3 from the iplayer to terrestrial TV. It could work. They are losing huge numbers of live viewers
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Jane Ash
(@janeash58771711) reported
@lish802 @MFSWatchParty I am unaware of any convictions abroad but unless you have a good/paid VPN, you will get an error message and boot you off bbc iplayer. I thought the reason for creating the watch party is to get people to stream legally? #MotherlandFortSalem #SaveMotherlandFortSalem
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dave adie
(@davea210573) reported
@virginmedia Hi...there is no error, just blank screen with an option to hit the red button for Iplayer
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Chris Smith
(@cmsdrums) reported
@ColeHrusovsky @RadioTimes How has Line of Duty massively increased its viewing figures every season AND also top the iPlayer downloads too over the same timeframe? If a show has enough quality it can do so, and not lose a huge swathe of its existing viewing base whilst also not attracting new ones.
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KennyXXX
(@KennyXXX4) reported
@KatieLouLou7 @dhlexpressuk It's highly likely that the drivers are given unrealistic delivery targets and so hardly have time to stop and buzz before going to the next one. Blame the company not the workers. Film on this issue was on BBC last night "Sorry we missed you" Check it out on iPlayer.
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Jas Man
(@JasJ45) reported
@SteveSpeirs4 Love watching it, but if you dont know about it,you wont find it, i only started watching when i saw your face on the iplayer screen, then i knew it would be quality.. #thetuckers
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Paulinho
(@Paulinh22836565) reported
@Sam6WHU Life on Mars on the BBC Iplayer if you havent seen it already! Quality! Nothing like the Gene genie! 2006 it was made!
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mandy hall
(@vikingsgirl17) reported
Omg the studio commentators on bbc iPlayer Olympic coverage… are absolutely terrible. Can’t even string a sentence together, can’t pronounce the competitors names correctly and it’s all erm/uh.. I’ve had to mute and use the subtitles for those parts.
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Suzi
(@SuzBMac) reported
For goodness sake @PureVPNcom increase your bandwidth on BBC iplayer, it consistently does not allow subtitles to load, even with the video quality on the lowest setting. The Scots require closed captions!!!!
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LUCY♦️
(@afclucyyy) reported
I don’t know whether anyone has dipped into the world senior darts championship on iPlayer this weekend but it’s unbelievable how cringe the entire thing has been. The sound, camera work and quality terrible. Presenters unprofessional.... made a mockery of the sport to be honest.
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budgiesmuggler45
(@budgiesmuggle45) reported
@BBCiPlayer Why is iplayer not working? Wanted to watch the FA cup highlights on my computer and no channels are working. Is this what i'm paying my license fee for? C'mon people, sort it out.
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KatieK
(@kk1700) reported
@bbciplayer There are no subtitles for Episode 4 of “Chloe” on BBC iPlayer. (Why is it always Episode 4 that is missing subtitles? Odd!) Can you please fix this and add them. The other five episodes have them and are fine.
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JamieB
(@jbarshall) reported
@BBCiPlayerForum I don’t understand why iPlayer has stopped using a grid channel and programme finder for everything that is showing on all the iPlayer channels? It’s a huge omission, makes no sense… I have to use the Freeview app on my phone to see what’s on. BBC pl fix!!
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DemonJim
(@DemonJim) reported
Dear iPlayer, please stop asking if I have a TV licence - simply associate my licence details to my account that I'm sign in with. Also, please remember what I'm watching properly so I can jump between devices. And no I don't want to watch The Wheel.
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borderpatrolmacaque
(@borderpatrolma1) reported
@DrVictoriaJames @BBCTwo Just finished watching both on iplayer; the worst part has to be the bit at the end where every single PM has acknowledged the growing inequality and yet continues to attack the base of the economy. So much frustration but thank you.
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Sue Grey’s massive (REDACTED) #KeepYourMaskOn
(@coffeereadknit) reported
@agreen2805 @DefundBBC overseas fees. The fact that it is Jess Philips’ fee that is causing uproar when this is not an uncommon practice is at issue. Either no sitting MP or Lord should be paid, or we continue to permit them to be paid under 2nd jobs rules. 2) When the BBC launched iPlayer, streamers
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KatieK
(@kk1700) reported
@bbciplayer There are no subtitles for Episode 2 of “This Is Going to Hurt” on BBC iPlayer. Can you please fix this and add them. All the other episodes have them and are fine.
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TheFanSource
(@FanSourceNews) reported
@MarkleeMellor I tried BBC iPlayer, couldn't get it to work. I'm going to try Sky
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Izzie P.
(@KentishIzzie) reported
Did the continuity just say its been mass uploaded to iplayer because I hope not :( worst fate for a series
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Simon
(@HouseOfLard) reported
Did you watch the final act of Goodfellas and think ‘I wish that had lasted five hours’? Well, allow me to point you in the direction of The Responder on iPlayer. Amazing piece of work from all involved. Guaranteed to give you a stress headache or your money back.
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Raisbeck
(@SniperRaisbeck) reported
RE BBC how the rich won the decade (iplayer) - If last 2 Prime Ministers have identified the problem and wanted to do something about it (JAMS 2016) (Levelling Up 2019) - Then the enemy within are those blocking the Prime Minister. Im suspecting its the Civil Service/Global Elite
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tomhannen
(@tomhannen) reported
@GarethFW @tomskitomski I’m genuinely amazed that there are still no subtitles on iPlayer for Apple TV. It’s an accessibility issue. Every other major TV app on the platform has them. Siri/Alexa issues I can understand, but the subs one is baffling to me.
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amy elizabeth
(@amyevlogs) reported
Finished #Chloe on bbc iPlayer and the ending was THE WORST
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Adrian Hon
(@adrianhon) reported
@JoeReddington TBH I don't think BBC editorial needs to be people the iPlayer team about this stuff, they just need to have someone on staff who is really clued up about tech (there are many such talented people available for work!) and who they listen to
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Vikki Beswick
(@viktje) reported
@RokuSupport Hi our 1 year old RokuExpress won’t suddenly load half the apps. Have closed down/updated/reinstalled & tried everything you suggest. Only IPlayer is working! Purchased a year ago. Help!
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Paul Southern
(@Paul_Southern) reported
@surfshark BBC iPlayer not working since yesterday, is there a known issue?