iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Playback Issues (30%)
- Sign in (28%)
- Buffering (21%)
- Crashing (21%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Crashing | 5 days ago |
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Playback Issues | 8 days ago |
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Buffering | 9 days ago |
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Sign in | 10 days ago |
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Playback Issues | 10 days ago |
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Playback Issues | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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jeno (@JAC2725) reported@BBCiPlayer deciding to show 2/3 of an ice hockey game and show the last third a hour after it’s played. AWFUL BROADCASTING.
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Shuahae⛸️ (@Mingoobies) reported@BBCiPlayer get somebody to fix the stream please. I'm trying to watch the figure skating team event and it's showing all sorts of random other sports
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𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported@bbceastenders @BBCOne @BBCiPlayer He is an awful character already! Can't stand him
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Arty Bow (@arty_bow) reported@BBCScotland @BBCiPlayer …then we get 10 minutes of him lecturing us like we’re teenagers because we can’t work it out for ourselves. BBC documentaries used to be superb. Even the average ones were twice as good as this.
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Les Bien (@BertSnazzle) reportedWhat’s going on with @BBCiPlayer app? It’s complete garbage…takes about 5 minutes to sign in 😠😠
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Les Twigg (@LesTwigg) reportedAnyone else having problems with @BBCiPlayer? Constantly buffering so bad as to be unwatchable. No problem on other streaming channels so wouldn't appear to be our equipment or broadband.
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glasgowboyindc (@dcglasgowboy) reported@BBCSportScot @BBCOne @BBCiPlayer Kenny McLean? He has to have incriminating pictures, he’s awful
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Tom (@TomTomlewis063) reported@bbceastenders @BBCOne @BBCiPlayer Johnny is terrible 🤢 hurry up and axe him.
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🔺Paul🔻 (@paulnorwich) reportedI have one account on my iPlayer. Why it insists I choose an account every time I use it I don’t know. There also needs to be a way that I can link my TV Licence to my account so I don’t have to confirm all the damn time that I have one. I love @BBCiPlayer but it needs work.
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doffcocker (@doffcocker) reported@BBCArchive @BBCiPlayer the phrase “eclectic collection” is doing a lot of work in that sentence and i need to know more
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Blaco Bass (@blacobass1969) reported@bbcquestiontime @BBCSounds @BBCiPlayer He's the worst of working class people. What a ****, tax dodger promoting other tax dodgers. Absolute ****.
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Tom Parker (@oldschool454) reported@SamsungUK Please can you tell my why I keep getting error code 02100 when trying to play @BBCiPlayer on my Samsung TV? I have googled problem and done every suggested fix with no success. Please help!!
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Sapiens daily blotter. (@rutherfojr) reported@bbcquestiontime @BBCSounds @BBCiPlayer No. Draw down pension will be whe we get a stock market crash.
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer The Lauren and Penny scenes have been great recently. I hope Lauren does end up buying the Car Lot. Jay should've never have sold it in the first place and that's something he would never do if he was still here. Can't wait for Lauren & Priya to work together. #EastEnders
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sam___888 (@sam___888) reported@BBCSport @BBCiPlayer terrible coverage of the mens figure skating final so you missed showing the gold medal winners routine and then even cut short all their reactions to repeat the skeleton footage on BOTH channels! awful coverage. #WinterOlympics #skating
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robbie does stuff (@robertbegg_art) reported@IKnoTheTruth2 @Helen_Barnard @BBCiPlayer ...that is generally the goal of adverts, yes. their success rate isn't really the issue OP is complaining about
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Cat ❤️ saw xlov (@bubbleyoongz) reported@Pearson_Izabel @BBCiPlayer It's so annoying, the coverage has been terrible. Our skater is skating rn and I can't watch it!
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedThe saga of @BBCiPlayer on our @SamsungUK TV continues. Not swift and somewhat unsure, Samsung; 96 hours outage and counting. I connected via DMs, gave personal and TV details, and asked about timescales. No answer? Is this a kind of limbo?
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Claire Duffett (@duffett_claire) reported@Lord_Sugar @BBCOne @BBCiPlayer Was going to say they spelt it phonetically but that doesn’t work either
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer We all know the marriage isn't going to work out! What about Joel and Zack??
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wbd (@chazul11) reported@bbcdebatenight @BBCSounds @BBCiPlayer What we’re dealing with is a woke academic who is again using this falsehood toxic masculinity! These are yobs and the problem is ultras and the entitlement of Celtic football club who due to victimhood believe they can do what they want and the issue is the reaction only
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North Yorkshire Owls (@NorthYorksOwls) reported@DGroundhopper @BBCiPlayer @BlairMcNally1 I think what you and I experienced in Berlin is fine, because it’s organised, because you know it’s going to happen and if you want to get away from it, you can. The issue over here is people letting them off incorrectly, unorganised and occasionally in enclosed environments.
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Tom (@TomTomlewis063) reported@bbceastenders @BBCOne @BBCiPlayer Please get rid of Johnny, the actor is terrible.
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Rebekah (@RebekahWM) reportedMaking us miss seeing our Ilia live in the figure skating! BBC is the worst service on tv!! 😡 @BBCiPlayer #BBC @BBCSport
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PC (@PGUK78) reported@bbceastenders @BBCOne @BBCiPlayer The decor is so awful.
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Anthony Parry (@AnthonyParryUK) reportedSo @Google @BBCiPlayer please can you fix iPlayer on Google TV as it doesn't show anything in the continue watching rail of the home screen.. thanks 👍
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Lorraine (@LORRAIN25481106) reported@bbceastenders @BBCiPlayer Awful storyline and writing = awful acting from everyone involved.
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kylee mooney (@KyleeMumof4) reported@SundaeLolz @BBCiPlayer Im with sky and its on their but says due to a technical error it cant be played. But its not even showing up on iplayer. Strange
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jj 🐦 (@julie_twickers) reportedWhat has Sheridan smith don’t to her face? It’s awful #theCage @BBCiPlayer
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Martyep74 (@martyep74) reported@StephenNolan @nipsa @BBCiPlayer P/2 👉 people getting into debt because of errors, cases of people having to pay back housing benefit because mysteriously the HB money disappeared during the migration, so SOMEONE or some landlord/gvrmt body has got extra money by forcing the Tennant to pay instead of