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iPlayer status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: sign in, playback issues and buffering.

Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 9: Problems at iPlayer

iPlayer is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 28% Sign in (28%)
  • 28% Playback Issues (28%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Blackpool Buffering 6 hours ago
Cambridge Buffering 9 days ago
Edinburgh Sign in 11 days ago
City of London Playback Issues 11 days ago
Nice Crashing 16 days ago
Wirral Playback Issues 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer Boring boring boring. Unbelievable nonsense story. Why would Priya steal a car to take Ravi to hospital and then not even ask for him to be seen? She would have asked for help weeks ago. Children boring with endless disasters. I wish the car crash had written them out.

  • nickyjanehill
    Nicky Hill (@nickyjanehill) reported

    @darrenjadams @anon_opin @BBCiPlayer Drives me mad!! I like auto play of the next episode of the thing I’m watching but I don’t want to watch Casualty or Waterloo Road. Ever. I delete from continue watching but next day they’re back. Terrible development team.

  • BertSnazzle
    Ralph Snazzle (@BertSnazzle) reported

    Time for let’s see how many hours it takes @BBCiPlayer to sign in tonight 🙄

  • TomTomlewis063
    Tom (@TomTomlewis063) reported

    @bbceastenders @BBCOne @BBCiPlayer Johnny is terrible 🤢 hurry up and axe him.

  • _lg_1972
    .. (@_lg_1972) reported

    @EnglandRugby @BBCiPlayer We are terrible. What do we practice aside from kick chase ? Our passing is atrocious

  • LauraPh222
    Laura Phillips 💙 (@LauraPh222) reported

    @BBCiPlayer: The 1986 explosion at Chernobyl triggered a public health emergency across Europe. Forty years on from the disaster, @JordanDunbar10 travels to Chernobyl to examine the events that led to the world's worst nuclear accident and what we can learn from them today.

  • hellosunshine52
    Elle 🌸🗽 (@hellosunshine52) reported

    @BBCiPlayer could you please stop including the result in the headline of the Olympics segments on iPlayer? There is little point in watching after work when you spoil it. Please stop doing this urgently. It’s bad enough the way you edit the segments. Stop spoiling the events.

  • martyep74
    Martyep74 (@martyep74) reported

    @StephenNolan @nipsa @BBCiPlayer P/2 👉 people getting into debt because of errors, cases of people having to pay back housing benefit because mysteriously the HB money disappeared during the migration, so SOMEONE or some landlord/gvrmt body has got extra money by forcing the Tennant to pay instead of

  • Zibatsu
    Terry Finn QPM (@Zibatsu) reported

    @DetectoristsA @BBCiPlayer Small Prophets is not a patch on Detectorists. I seem to be in the minority. Really can’t get behind the hype of SP. Detectorists however, pure quality.

  • PGUK78
    PC (@PGUK78) reported

    @bbceastenders @BBCOne @BBCiPlayer The decor is so awful.

  • nicklesfletch
    Nick Fletcher (@nicklesfletch) reported

    @bbceastenders @BBCOne @BBCiPlayer Why wasn't ravi sectioned earlier. He needs help. #eastenders

  • jbjayb
    Miss B (@jbjayb) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer Fiona Bruce is an awful presenter

  • dcglasgowboy
    glasgowboyindc (@dcglasgowboy) reported

    @BBCSportScot @BBCOne @BBCiPlayer Kenny McLean? He has to have incriminating pictures, he’s awful

  • ItsKempy_
    𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported

    @bbceastenders @BBCOne @BBCiPlayer That Josh is just terrible, cant act and I just can't stand him.

  • T1999Mc
    T (@T1999Mc) reported

    @StephenNolan @gordonlyons1 @BBCiPlayer As a rule of thumb it’s probably best to not help the minister make his own point.

  • sam___888
    sam___888 (@sam___888) reported

    @BBCSport @BBCiPlayer terrible coverage of the mens figure skating final so you missed showing the gold medal winners routine and then even cut short all their reactions to repeat the skeleton footage on BOTH channels! awful coverage. #WinterOlympics #skating

  • RonanGKelly
    Ronan Kelly (@RonanGKelly) reported

    @bbcnipress @StephenNolan @BBCiPlayer I have no problem with this new series being promoted. However, it is grossly unfair that most independent productions don’t get the same level of promotion either online or on-air. So why they don’t speak out? Well, it’s probably because they fear the consequences of doing so.

  • Mill01234565
    Paul Miller (@Mill01234565) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer No one, I saw, mentions the amount of people using their own money to go private. But governments UK and Scottish spend more time dealing with ideological or minority issues. Whether its SNP or Labour we are being let down and we seem happy to vote for the muppets letting us down

  • arty_bow
    Arty Bow (@arty_bow) reported

    @BBCScotland @BBCiPlayer …then we get 10 minutes of him lecturing us like we’re teenagers because we can’t work it out for ourselves. BBC documentaries used to be superb. Even the average ones were twice as good as this.

  • achetcase
    Dave (@achetcase) reported

    @BBCSport @BBCiPlayer Turning off again now. Can not stand this stats and club history fanatic who just doesn’t commentate on the actual game. Worst football commentator I’ve ever heard.

  • ProudBritish38
    Jay Wood (@ProudBritish38) reported

    @bbceastenders @BBCOne @BBCiPlayer bring back Jay.. I'm not saying what Jamie said wasn't stupid, cruel or straight up being a ****, however, he said 1 word, and then regretted saying it. Look at other actors and actresses that have done stuff throughout EastEnders history 1. Leslie [***** Den] killed a german taxi driver, whilst not recent nor whilst he portrayed Den the truth about Leslie would soon show. Leslie played the character of Den for years after that revelation. 2. Jessie [Kat slater] has assaulted Police officers. 3. Steve [Phil mitchell] alleged domestic issues. Whilst the show wouldn't feel the same without Kat or Phil, love them or hate them, Jay/Jamie did **** all wrong in comparison to these three.

  • CorporateDude
    The Corporate Dude (@CorporateDude) reported

    @anon_opin I love @BBCiPlayer, it's years ahead of the awful @ITVX, but they need to track my usage and see that I skip EVERY SINGLE TRAILER. I don't want to watch a trailer for something else, I want to watch what I've selected.

  • RaymondAlastair
    Alastair Raymond (@RaymondAlastair) reported

    @Lord_Sugar @BBCOne @BBCiPlayer Loved this programme when it first started I was invited but had commitments,Standard of contestants has bottomed out-all terrible

  • sukeve_xo
    s h a b s 🌷 🦚 (@sukeve_xo) reported

    @bbceastenders @BBCOne @BBCiPlayer Sukeve clip during ******* visibility week? IKTR!!! But come on now guys, we've done the "Suki doesn't communicate when she's stressed and trying to make everyone's problems go away" before and she learned from it, if we're not making a point of showing her growth and how she's adapted for the better on this adoption journey and it's just revisiting old habits with no reasoning or closure, it's giving inconsistent.

  • PSlatraigh
    Pól Míchéal O'Slatraigh (@PSlatraigh) reported

    @bbceastenders @BBCOne @BBCiPlayer I predict both will vomit when they realise what they've done, but Patrick did say to Oscar in the flashforward that he was with a Truman now, so unless he and Jasmine somehow manage to reconcile, maybe this pair manages to work it out?

  • PaulaRossi47
    Paula m (@PaulaRossi47) reported

    @BBCSport @BBCOne @BBCiPlayer The commentary is awful

  • drowsyfire
    Kim Frinton (@drowsyfire) reported

    @bbcpress @BBCiPlayer Oh lord, help us. Smug, sanctimonious wokery incoming.

  • GillyB9
    Gilly B (@GillyB9) reported

    @ls_1983 @BBCiPlayer I was flicking between football and Olympics last night. The commentary on tnt was awful.

  • JimJamesHorgan
    Jim James (@JimJamesHorgan) reported

    @bbceastenders @BBCOne @BBCiPlayer That gym moment of watching a terrible actor trying to look smart felt like eastenders hitting new depths but then came the break in scene 😣 Go to any amateur group & you'll find way better actors. Even when he has good lines he just wastes them 🤢

  • JamieWalt78
    Jamie Walters (@JamieWalt78) reported

    @bbcpress @BBCiPlayer I know it’s for a good cause but this was just terrible I don’t think I laughed once it was just painfully bad.