Is iPlayer down?
Problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
November 24: Problems at iPlayer
iPlayer is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (63%)
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Buffering (26%)
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Crashing (9%)
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Sign in (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Buffering | ||
| Sign in | ||
| Playback Issues | ||
| Buffering | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Bilal Kayani
(@BilalAKayani) reported
@umairjav @arifanoor72 Thought BBC iPlayer doesn’t work with VPN. Which VPN are you using?
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Peter Jones
(@innov8tor3) reported
@MountainAsh2020 @JamesJWYork Good Panorama programme on this, though iPlayer can be irritating sometimes ... From S Korea, we could and should have learned more / used their system, not tried to build our own. No doubt language was an issue though, I don't know the full facts. An enquiry will show why.
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Violet Green
(@Rainbowwraith) reported
@BBC 🤨What’s the problem with iplayer, subtitles disappeared halfway through Masterchef, this is not the first time subtitles have disappeared when I’ve been watching on iplayer sort it out will you🤬
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Strappinglass
(@StrappingLass) reported
@BBCiPlayer hi is there a reason why I was signed out of the iplayer app on my Xbox one today and now cannot sign back in? Every time i click sign in it takes me to the 'for computers, phones screen' with a code telling me to go to the website to use it which I can't do obviously
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harry
(@emeagain) reported
@LeaveEUOfficial Get ride of this dam car crash of a wast of public money. You want it. You pay for it. Stop expecting tv manufacturer's to put bbc iplayer on tvs etc. We should choose what we what and delete what we don't. You think you owen people you dam well don't. People can close you down.
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George C
(@George_C92) reported
@joelgolby Yeah just watched it on iplayer and you are right, it is actually really good. Has all the makings of being terrible too.
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Michael Ackerman
(@mjacker1) reported
@surfnuttz @RobertElms BBC iPlayer might help
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Wonder Rola ✨
(@WonderRola) reported
@RevoltingVoyeur @foals @BBC6Music "BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice."
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Mark Ward
(@mark_is_caching) reported
from
Sproughton, England
@itvhub why is ITV hub not working properly - got brand new Android Tablet - #iPlayer #sky and #4od are perfect but yours just stutters - wi fi is a constant 30mb - is it cos football was on as we were watching Kate Galloway doc so not even live ??
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Ben Woodhams
(@benwoodhams) reported
@nevali Move to projectors means I’ve swerved this issue entirely. Apple TV gives me iPlayer, Netflix, etc, plus Airplay via Sonos.
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Mañana Mañana!
(@Welsh_Lion) reported
Hi @plusnethelp , Odd question I appreciate but All4 no longer plays on our tv, all other streaming services (Netflix, iPlayer, Disney+, ItvHub, Prime) work fully - All4 allows us to watch adverts only - we’ve had no problems using it until last week.
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Katherine O'Brien
(@katherine__ob) reported
@AndiMcLellan Agreed! Am just watching the weekly 2008 episodes on iPlayer instead. You realise the gap in quality storylines and characters. Hoping it will pick up in the future.
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George M
(@geeemac) reported
@PhilipsCare_UK hello. All freeview channels and apps (iplayer 4od etc) on my 55PUS7304 have completely stopped working. Happened when we upgraded to fibre broadband..? Please help!
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Kris Desmond
(@Disco_des) reported
@Mark_The_Magpie BBC think you can get all 3 episodes on iPlayer and catch-up now. It’s awful how these scumbags got away with it for so long 😡😢
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Katie
(@sarcasticlion) reported
@RokuSupport Hi there-we're trying to watch Pulling on BBCiPlayer, but the trailer for Like Nowhere Else is crashing our Roku every time-impossible to watch it and we've tried at least 6 times now. Tried on PC and no problem - this is a Roku issue not iPlayer - please advise/fix!
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Victoria Sponge 💙
(@Victoria5ponge) reported
@GaryLineker I watched in horror and dismay, then realised it’s a series. Ep 2 had me in tears. I’ve paused iPlayer for now, but those brave, unbelieved boys, now broken men, failed, even when they spoke out, will stay with me. I salute them. #FootballsDarkestSecrets.
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ella
(@LondonElla01) reported
@SamsungUK my apps have been crashing since I updated my phone yesterday. I still can't access BBC iPlayer or Yahoo Mail. Can someone please help #Samsung
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eric jackson
(@Rugratjacko) reported
Anyone concerned with the growing problem of sewage and how we deal with it should watch the documentary "tje secret science of sewage". VERY eye opening, cutting edge. available on the bbc iplayer. 👌
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🐝Jonathon2021💙
(@jonathon2021) reported
@BBCPanorama Just watching #JaneCorbin ‘s prog re Covid on Iplayer . I take serious issue with anyone who casually dismisses ppl on long NHS waiting lists as “non-urgent” Try telling that to folk in utterly indescribable and chronic pain, who need new knees, hips etc,etc.
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ryan
(@crymatica) reported
is there a problem with iPlayer i can’t see a new drag race uk ep??? 😕
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DBeechPhotography
(@DBeechPhoto___y) reported
from
High Wycombe, England
@ITVSport Hi.. Is there not a way to watch @England games on your channel without the awful imitation crowd noise? On @BBCSport can watch football via iplayer, dont you have similar way to watch??
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Katie
(@sarcasticlion) reported
@RokuUK Hi there - we're trying to watch Pulling on BBCiPlayer, but the trailer for Like Nowhere Else is crashing our Roku every time - impossible to watch it and we've tried at least 6 times now. Tried on PC and no problem - this is a Roku issue not iPlayer - please advise/fix!
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gary Morrison
(@garyMor50362516) reported
from
Glasgow, Scotland
Watched that thing about gangs Manchester there on BBC iPlayer ******* brutal violence! Is the violence getting much worst than or just more in plan sight now because of all the CCTV ??
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adam david wilkins
(@timelord26) reported
@Kiefer1667 @SamsungUK Amazon Google Iplayer lloyds Bank app all not working
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😐 Cat 😐
(@Scary_Cat_Lady) reported
I am continuing my music/comedy Wednesday by having @BillBailey on iplayer, in the background while I do some work.
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scouseredkop
(@scouseredkop) reported
@prharri @TTWAR62 Not on iplayer anymore mate but it's on YouTube all parts together in good quality with no ads 👍
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Sycorax
(@The149thBishop) reported
This is the absolute definition of a 1st world problem but the BBC iPlayer App being so utterly broken and **** is a significant cause of stress in my life. Try telling a 3yo the reason he can’t watch his cartoon is because some BBC software engineer is totally incompetent.
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avery
(@rhodeytony) reported
@sheparrrd I’ve been meaning to watch it since it started airing on bbc2 but bc I’ve been so knackered during the week with work I’ve been in my bed by like half 8 and missed it so i gotta iplayer it. It’s very engrossing!
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Stephen Morton
(@stevieracing) reported
@DTathletic Watched all three episodes on the iPlayer see that the second episode is on at 10:45 can’t help but think This need to be 9 o’clock, slot should be front and centre… Just a casual observation
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🦋Soleil🦋
(@Nima69) reported
PS: BBC iplayer works fine, no issues on any streaming of demand episodes. Please advise how I can fix my error msg, thx!