iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (41%)
- Crashing (32%)
- Playback Issues (15%)
- Video Quality (7%)
- Sign in (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Crashing | 9 hours ago |
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Buffering | 3 days ago |
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Video Quality | 3 days ago |
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Playback Issues | 6 days ago |
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Buffering | 6 days ago |
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Buffering | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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J (@Jayefc60) reportedThe picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.
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Magan Hassan (@MaganHGang) reported@DanielO04532942 @PokemonNewsUK @BBCiPlayer They don't work on that..
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🍭Minty Claire🌿 (@marieaire) reported@bbceastenders @BBCOne @BBCiPlayer This funeral show was extremely well done. Not too sobby…well acted and well written. Thank you for a good show. On the other hand..the stupid car bet , as if selling a car turns anyone into a cash cow. Characters buy property, cars etc with no problems but can’t afford a bap
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Luca (@MonthOfSundaes) reportedWatching #DearEngland and impressed again by what a stifling, awful handicap the British sports and news media is for anyone trying to make a difference. Top telly, this, tho'... #bbciplayer
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BISONS (@BISONS1973) reported@bbclaurak @BBCiPlayer @BBCOne Awful interview
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Barry Wall (@HeadWarriorTWM) reported@sinton_alison @BBCiPlayer I did. It was like watching a car crash in slow motion
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welcome to the Cool Zone🇵🇸 (@pabstblueskelly) reported@bbcquestiontime @BBCiPlayer @BBCNews really awful stuff, everyone involved should be embarrassed to have made this for the public
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sam oconnor (@Sweetpea_Babies) reported@BBCSport @BBCiPlayer Please can you do something about the Wimbledon coverage in the late evening. It's been the same every day around 9pm...the coverage disappears and we have to scramble around iPlayer trying to locate the match...tonight it's the turn of Dimitrov. Help!!
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J's Us (@kellzik) reported@bbceastenders @BBCOne @BBCiPlayer Josh is a terrible human being.
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AlisonAbraham (@AlisonA02620688) reported@thelizcarr @BBCOne @BBCiPlayer With some conditions there is no way to alleviate the horror & indignity. Palliative care can only do so much. Watching a loved one vomit up faeces is awful but nothing to the appalling experience by the patient. It should be the individual’s choice.
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Shannon 👩❤️💋👨💞 (@Shannon79053723) reported@bbceastenders @BBCOne @BBCiPlayer Honestly, Ian has been a far better son to Kathy over the years than Ben ever was. Whatever Ian's faults, he's consistently been there for her. Ben turned out far more like Phil. A lot of his worst traits.
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Davide (@Ivorbigyin11) reportedExposed : The high street crime crisis. BBCiPlayer 😳 Ripping the absolute p*ss out of the UK. Broken Britain.
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Andrew (@Grokton) reported@BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.
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Allan G (@AllanG511622) reported@stvplayeruk It’s a shame your coverage of the World Cup football games is not in UHD 4k. Footage is terrible compared to the great BBC Iplayer UHD 4k coverage of games. @BBCiPlayer
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Brett (@BrettOfTheSouth) reportedWhy is @ITVX always saying "there's something wrong with our connection" yet @BBCiPlayer and @Channel4 rarely have any issues...
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Vegcarium (@Vegcarium) reported@bbcquestiontime @BBCiPlayer @BBCNews This is awful
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Robert Stead (@SteadRobert) reportedThe @BBCiPlayer does my nut in, why is it so slow and dimwhitted. Just work for once. Every time I try to use it with my mum at the care home, sod all for 30 mins. @ITVX works like a dream.
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. (@CathyHiya) reported@bbclaurak @BBCOne @BBCiPlayer Hope you asked her about the video Laura where she shut down everyone by saying there was no issue with the funds
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Frances Maxwell (@Frances00494672) reported@bbceastenders @BBCOne @BBCiPlayer Hope they bump Mark off. He's a terrible character.
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Ricardohx4 (@ricardohx4) reported@bbceastenders @BBCOne @BBCiPlayer Vicki and Mark are terrible boring sad sack characters - they bring nothing new, they’re typical types that give the show its miserable depressing dreary life reputation it’s always trying to shake off.
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very rad (@veryrad113332) reported@bbceastenders @BBCOne @BBCiPlayer I think they could have made more of how Kathy was pushing him to have one drink. I think a lot of people can relate to being pressured to just have ‘one’. Ultimately is Ian’s choice of course but peer pressure doesn’t help.
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Derek Bell (@derek2bell) reported@newswatchbbc @BBCBreakfast @BBCiPlayer A huge number of people on buying a newspaper turn straight to the back page. Sports news is news, the worst thing is how much is excluded. They should do a separate sports news programme - 15 minutes every night - covering all aspects of all sports
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Iain From Argyll Scotland 🏴💙 (@BonnieScotland_) reported@bbclaurak @BBCOne @BBCiPlayer I suspect that both these women work for British intelligence agencies.
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The lefty Interrogator (@Mathieson4426) reportedWill you sort your ******* iplayer coverage out. Bloody awful, whem ypu tell peopleto change channel and dpnt actually change the programme. Do you talk to each other? @bbctennis @BBCiPlayer
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Joe Mcdonald (@JoeMcdonald1980) reported@bbcquestiontime @BBCiPlayer @BBCNews This might be the worst thing I have ever seen
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Dave (@PremierKickk) reported@bbceastenders @BBCiPlayer Those awful story TikTok ads were less cringe than the Honey Bea segments on today’s ep
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John Huyton (@JohnHuyton) reported@bbcquestiontime @BBCSounds @BBCiPlayer Probably the worst Question Time I’ve ever seen. Total trash 🧐
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Sorcha Ní Ruaidh (@SorchaNiRuaidh) reported@danny_robins @BBCiPlayer I just finished it and it was a fascinating watch. But I can't help thinking that even as a 12 year old, Janet may have had some knowledge of The Exorcist, which came out in '73, I think, and may have been acting out with that in mind. Know it doesn't explain everything.
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Glenn Holland🐵 (@GHmonkeyboy) reported@bbcpress @BBCiPlayer This was absolutely terrible. Nothing happened throughout, boring all the way too the end. Glad to see it finish! WOULD NOT RECOMMEND!
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lordclifton 🇬🇧🇮🇪 (@lordclifton2) reported@bbceastenders @BBCOne @BBCiPlayer Why aren’t they at the Airport police station? Why is arrested Sheila arriving at the front entrance like that? The show is so poorly written these days and terrible continuity I may have to quit after 41 years.