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iPlayer status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: buffering, crashing and playback issues.

Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 7: Problems at iPlayer

iPlayer is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 42% Buffering (42%)
  • 22% Crashing (22%)
  • 22% Playback Issues (22%)
  • 9% Sign in (9%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Crowborough Buffering 2 days ago
Wigan Video Quality 5 days ago
York Crashing 6 days ago
Poplar Playback Issues 6 days ago
Wirral Buffering 6 days ago
Birmingham Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • kath46blue
    Sheila Hounslow (@kath46blue) reported

    @CliveMyrieBBC @BBCOne @BBCiPlayer Oh no Clive . I can’t stand tea . The smell makes me feel sick . I have to stand at arms length when making my husbands tea ! I haven’t had a cup since I was 5 years old . And when I left school and started work . They made me tea Girl . Making 15 cups at break time !

  • leanjeanp
    Jean Dorothy Pedder 💙 (Hudson) (@leanjeanp) reported

    @bbclaurak @BBCOne @BBCiPlayer Right.. I don’t recall, I can’t remember, I wasn’t aware, I didn’t spend much time in my kitchen, I never visited my mother in law, I never checked the funds despite warnings of issues, I never suspected Peter blah blah.. I know nothing!

  • LORRAIN25481106
    Lorraine (@LORRAIN25481106) reported

    @bbceastenders @BBCiPlayer Awful storyline and writing = awful acting from everyone involved.

  • Dannyceres
    Daniel (@Dannyceres) reported

    @bbcquestiontime @BBCiPlayer @BBCNews You chickened out a bit there - no Hitler or Mussolini. Normally, you put on the worst right-wingers.

  • GHmonkeyboy
    Glenn Holland🐵 (@GHmonkeyboy) reported

    @bbcpress @BBCiPlayer This was absolutely terrible. Nothing happened throughout, boring all the way too the end. Glad to see it finish! WOULD NOT RECOMMEND!

  • AnnHacke
    Ann Hacke 🕷🌱🇪🇺 #FBPA 🌻🇺🇦 (@AnnHacke) reported

    @bbceastenders @BBCOne @BBCiPlayer Zzzzzz. Awful characters. Can they buzz off now Sharon and son are back please. Surprised Vicki isn’t wearing her black tights under her wedding dress.

  • SaeMunder99
    sæmunder99 (@SaeMunder99) reported

    @BBCSport @BBCiPlayer Can I just say your commentators are ******* awful to listen to. So poor and biased

  • ABhratachDhubh
    Socialism with Scottish Green Characteristics (@ABhratachDhubh) reported

    @bbcquestiontime @BBCiPlayer @BBCNews I hope terrible things happen to everyone involved in this.

  • CathyHiya
    . (@CathyHiya) reported

    @bbclaurak @BBCOne @BBCiPlayer Hope you asked her about the video Laura where she shut down everyone by saying there was no issue with the funds

  • Ivorbigyin11
    Davide (@Ivorbigyin11) reported

    Exposed : The high street crime crisis. BBCiPlayer 😳 Ripping the absolute p*ss out of the UK. Broken Britain.

  • marieaire
    🍭Minty Claire🌿 (@marieaire) reported

    @bbceastenders @BBCOne @BBCiPlayer This funeral show was extremely well done. Not too sobby…well acted and well written. Thank you for a good show. On the other hand..the stupid car bet , as if selling a car turns anyone into a cash cow. Characters buy property, cars etc with no problems but can’t afford a bap

  • KD_UK1
    KDUK (@KD_UK1) reported

    @BBCPanorama @BBCiPlayer The worst miscarriage of justice is Gosport, the Liverpool Care Pathway still continuing under its new name End of Life Pathway. Normalised way of killing of people who may or may not be dying. Horrific enforced deaths by pulmonary oedema. But it looks peaceful due to sedation

  • AlisonA02620688
    AlisonAbraham (@AlisonA02620688) reported

    @thelizcarr @BBCOne @BBCiPlayer With some conditions there is no way to alleviate the horror & indignity. Palliative care can only do so much. Watching a loved one vomit up faeces is awful but nothing to the appalling experience by the patient. It should be the individual’s choice.

  • idrisamihere
    Idris (@idrisamihere) reported

    @bbcpress @boyz_allowed @BBCiPlayer It's an awful programme though lol

  • Tardis_Type_40
    The Third Doctor? (@Tardis_Type_40) reported

    @BBCBargainHunt @BBCiPlayer Q.Ever wondered what your pet is thinking? A. Yes, not another of these awful recycled repeats compilation no one likes!

  • innov8tor3
    Peter Jones ⚒️🔭🌍 (@innov8tor3) reported

    The saga of @BBCiPlayer on our @SamsungUK TV continues. Not swift and somewhat unsure, Samsung; 96 hours outage and counting. I connected via DMs, gave personal and TV details, and asked about timescales. No answer? Is this a kind of limbo?

  • ashh150
    🏄🏽‍♂️ #SurvivedSlot (@ashh150) reported

    @BBCiPlayer fix your app brev

  • Frances00494672
    Frances Maxwell (@Frances00494672) reported

    @bbceastenders @BBCOne @BBCiPlayer Hope they bump Mark off. He's a terrible character.

  • tamsee13
    tamsee13 (@tamsee13) reported

    @BBCiPlayer issues on #skytv app >No resume watching seems to have disappeared >No pink line so we can see which programme we have already watched >No arrow to goto next episode. We just have to wait till next episode bar appears or go back to all episodes >If we press arrow..

  • Jayefc60
    J (@Jayefc60) reported

    The picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.

  • smile_out39443
    Christian Edwards (@smile_out39443) reported

    @BBCSport @BBCiPlayer This afternoon's commentators on Si Jiahui v Hossein Vafaei are awful. Snooker is an interesting game. This pair are better off on mute

  • AzzerBall1968
    AzBalofski (@AzzerBall1968) reported

    @BBCSport @BBCiPlayer Commentary is bloody awful. Muted it

  • nickyjanehill
    Nicky Hill (@nickyjanehill) reported

    @darrenjadams @anon_opin @BBCiPlayer Drives me mad!! I like auto play of the next episode of the thing I’m watching but I don’t want to watch Casualty or Waterloo Road. Ever. I delete from continue watching but next day they’re back. Terrible development team.

  • ParentJohn
    John parent (@ParentJohn) reported

    @_SoccerScribe_ @1968Tv @BBCiPlayer Commentary is awful, agreed. They show a lot of games from 2022 WC especially the final. It’s better than nothing I guess.

  • PanopticalDream
    FilmChampion (@PanopticalDream) reported

    @bbcquestiontime @BBCiPlayer @BBCNews You should fire all the people who made and signed off on this and they should never work in the industry again.

  • mistralol
    Mistralol (@mistralol) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer When leaders do not listen to the public or resolve a forever list of increasing issues, yes people are going to reject the goverment.

  • MelJD46
    Mel D (@MelJD46) reported

    Dear @bbcone @BBCiPlayer, not a problem with folk enjoying #worldcup, truly havent. It has been publicised for months, i dont think every page on the #iplayer needs to advertise it .... #justmythoughts

  • julie_twickers
    jj 🐦 (@julie_twickers) reported

    What has Sheridan smith don’t to her face? It’s awful #theCage @BBCiPlayer

  • BarryJane44
    Mr P. (@BarryJane44) reported

    @bbcpress @BBCiPlayer awful.

  • brianwhelanhack
    Brian Whelan (@brianwhelanhack) reported

    @bbcquestiontime @BBCiPlayer @BBCNews awful slop. but also, three of those guests would never have got onto a show like yours during their lifetimes