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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 43% Buffering (43%)
  • 30% Crashing (30%)
  • 15% Playback Issues (15%)
  • 8% Sign in (8%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Sign in 6 days ago
Southampton Crashing 9 days ago
Birmingham Buffering 11 days ago
Gillingham Crashing 11 days ago
Crowborough Buffering 15 days ago
Wigan Video Quality 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • Ivorbigyin11
    Davide (@Ivorbigyin11) reported

    Exposed : The high street crime crisis. BBCiPlayer 😳 Ripping the absolute p*ss out of the UK. Broken Britain.

  • Jayefc60
    J (@Jayefc60) reported

    The picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.

  • TeakleAlex
    alex teakle (@TeakleAlex) reported

    @bbctms @thehundred @BBCiPlayer I feel sorry for them all having to work on this wretched pantomime stuff so they can do the proper cricket

  • MrNJ39
    Nathan Jarvis (@MrNJ39) reported

    @BBCiPlayer @BBC Can you watch World Cup football in UHD on the iPlayer using fire tv. It works via the iPlayer app on my Samsung TV but not my 4K Fire TV device? Is it broken? A lot of people are saying the same in forums

  • rob70625
    Robin (@rob70625) reported

    @bbctms @thehundred @BBCiPlayer Sounds truly awful

  • ABhratachDhubh
    Socialism with Scottish Green Characteristics (@ABhratachDhubh) reported

    @bbcquestiontime @BBCiPlayer @BBCNews I hope terrible things happen to everyone involved in this.

  • bodypolitic31
    bodypolitic3 (@bodypolitic31) reported

    @thelizcarr @BBCOne @BBCiPlayer I cannot fathom how these ghouls, determined to push this through despite all the problems, still think they’re the good guys. It’s evil.

  • StevenWilc34988
    Steven Wilcox (@StevenWilc34988) reported

    @bbceastenders @BBCiPlayer Libby has been back for 5 minutes, and she has already brought trouble to Chelsea's door by convincing Chelsea to get involved with Grey's gran. Sheila is not going to tell Chelsea she's cut ties with her grandson, despite being in prison for murdering 3 people.

  • trevorgi
    Trevor Gibbons (@trevorgi) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. Real ‘cool’ uncle at a party vibe…

  • AzzerBall1968
    AzBalofski (@AzzerBall1968) reported

    @BBCSport @BBCiPlayer Commentary is bloody awful. Muted it

  • Goodguybarry
    Good Guy Barry (@Goodguybarry) reported

    @william27504693 @BBCSportScot @BBCiPlayer It's not high bar, MON's goalies were poor e.g. Douglas, Hedman etc. Only after Boruc Celtic GK's vastly improved. Gordon brilliant shot stopper, just unfortunate he's garbage at crosses, prone to gaffes & terrible with ball at feet which is vital in modern game.

  • Tardis_Type_40
    The Third Doctor? (@Tardis_Type_40) reported

    @BBCBargainHunt @BBCiPlayer Q.Ever wondered what your pet is thinking? A. Yes, not another of these awful recycled repeats compilation no one likes!

  • Biohazardboy2
    Biohazardboy (@Biohazardboy2) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer Never had this issue before we imported the third world.

  • PootJM
    Jay (@PootJM) reported

    @ekaurpokhran @RoyalFamily @BBCiPlayer Low tier bait. You have many worse problems. At least sort the litter out. Anyway, I'm not spending my Friday evening arguing with someone in India, have a good day. HBD to Sir David.

  • sukeve_xo
    s h a b s 🌷 🦚 (@sukeve_xo) reported

    @bbceastenders @BBCOne @BBCiPlayer Sukeve clip during ******* visibility week? IKTR!!! But come on now guys, we've done the "Suki doesn't communicate when she's stressed and trying to make everyone's problems go away" before and she learned from it, if we're not making a point of showing her growth and how she's adapted for the better on this adoption journey and it's just revisiting old habits with no reasoning or closure, it's giving inconsistent.

  • ricardohx4
    Ricardohx4 (@ricardohx4) reported

    @bbceastenders @BBCOne @BBCiPlayer Vicki and Mark are terrible boring sad sack characters - they bring nothing new, they’re typical types that give the show its miserable depressing dreary life reputation it’s always trying to shake off.

  • WTM_TTF
    WeTheMany (@WTM_TTF) reported

    @bbcquestiontime @BBCiPlayer @BBCNews You just failed to call out the real problem with AI while committing the same problem yourselves stealing intellectual property.

  • LORRAIN25481106
    Lorraine (@LORRAIN25481106) reported

    @bbceastenders @BBCOne @BBCiPlayer As long as it’s doesn’t include those twins and Oscar….bloody awful actors and storylines. They’ve ruined this soap for months.

  • MelJD46
    Mel D (@MelJD46) reported

    Dear @bbcone @BBCiPlayer, not a problem with folk enjoying #worldcup, truly havent. It has been publicised for months, i dont think every page on the #iplayer needs to advertise it .... #justmythoughts

  • StevenWilc34988
    Steven Wilcox (@StevenWilc34988) reported

    @bbceastenders @BBCOne @BBCiPlayer The show is on the verge of going all gangster again, which is why people turn off in the first place. Why would you want to undo all the hard work you've done to go backwards?

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer Nobody does any work there, it seems ! First they hang around Honey's house and then at the garden for a vigil.

  • clarkejoseph49
    Joseph H Clarke (@clarkejoseph49) reported

    @bbceastenders @BBCOne @BBCiPlayer What was that poor attempt fire effect at the end of tonight’s episode? That CGI fire was absolutely terrible.

  • MonthOfSundaes
    Luca (@MonthOfSundaes) reported

    Watching #DearEngland and impressed again by what a stifling, awful handicap the British sports and news media is for anyone trying to make a difference. Top telly, this, tho'... #bbciplayer

  • alison_maitland
    Alison Maitland (@alison_maitland) reported

    @bbclaurak @BBCOne @BBCiPlayer She’s a narcissist boot. She’s played all her cult for fools for years. Nicola Sturgeon only cares about Nicola Sturgeon. She loved living the high life and now it’s came crashing down. Crocodile tears won’t work anymore.

  • GoldenGoonerlg
    V8 Gooner (@GoldenGoonerlg) reported

    @bbceastenders @BBCiPlayer When you think this **** can't get any lower, well Bingo it can. I mean we know the Police are clowns in Soap-land, but if they can't work out what is tomato ketchup and blood. we really are screwed. & U expect people 2 pay for a TV licence, next year swing on it.

  • idrisamihere
    Idris (@idrisamihere) reported

    @bbcpress @boyz_allowed @BBCiPlayer It's an awful programme though lol

  • ashh150
    🏄🏽‍♂️ #SurvivedSlot (@ashh150) reported

    @BBCiPlayer fix your app brev

  • DazzMetalFlame
    Eternal Flame🔥 (@DazzMetalFlame) reported

    @k_heyrab @bbceastenders @BBCiPlayer Would you rather he be boring and soft like he was a while ago? Also therapy doesnt always work, sometimes you end up worse

  • JoolsJuevans
    Jools (@JoolsJuevans) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer Yes the whole thing has been unedifying to watch. But the Labour MPs cheering it on are worst than the journalists. Both complicit. It’s not the X Factor.

  • justynjj
    Justyn Spooner (@justynjj) reported

    @ITVX can you get the dev team to sort out your streaming quality. It makes your service look terrible especially for the @FIFAWorldCup @BBCiPlayer are years ahead of you in quality.