Is iPlayer down?
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (37%)
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Sign in (24%)
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Playback Issues (24%)
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Crashing (14%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Crashing | ||
| Sign in | ||
| Playback Issues | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Buckley
(@BuckleyTech) reported
@_zoeann It's just the TV app effected. Web & Mobile iPlayer will work.
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Pete
(@pete_yhwhrulz) reported
@BRENT0N_WEST Iplayer has has problems today, not working on Sky
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Ant
(@LondonLadAnt) reported
@SkyHelpTeam @BBCiPlayer is there an issue with the Iplayer as I’m getting an error msg saying service is unavailable 🤔
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
It's usually so reliable but someone has broken @BBCiPlayer at 15.00 today. I've only got episode 6 of Gold left to watch and I can't. Time to check out what's on @itvx #iplayer
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famelicose
(@famelicose2) reported
@bt_uk hi - I have BT TV. Have been using the BBC iPlayer app but it stopped working today. All other apps are fine. Did the system and app updates. Switched everything off and on again. Still not working. Error message YVM105. Any ideas?
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joe k
(@NCFC147) reported
@karenabel57 @SkyHelpTeam it’s an iplayer problem so nothing sky can do about it
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William Frank
(@WilliamFrank18) reported
@BRENT0N_WEST Having trouble with iPlayer myself am investigating and will let you know if successful 👍
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Cord Busters UK
(@cordbusters) reported
An update on the BBC iPlayer meltdown: A BBC spokesperson told us they're aware of the technical issue and are working on a fix.
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***** Barry
(@Bazzza1664) reported
@BBCiPlayer my iplayer not working keeps showing error 201 ???
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Penny Bolton
(@minnietiney) reported
@BBCiPlayer i cant get the iplayer on my tv or fire stick. Is there a problem?
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Nick Cracknell
(@nickcracknellVO) reported
Anyone else finding #iplayer not working on #skyglass ?
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colby ☆!
(@hrts4leclerc) reported
finally got bbc iplayer to work on my tv again
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StBeany
(@StBeany) reported
from
Northamptonshire, England
@BT tv ,bbc. iplayer is not working
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AJ
(@alexnjarrett) reported
bbc iplayer gotta be the worst streaming service known to man
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Chris Witcher
(@CwWitcher) reported
@virginmedia BBC iPlayer not working through our virgin tv. Error message CS2400 shows
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Jarr
(@Jarrsusd) reported
bbc iplayer not working is so criminal just trying to watch Luther kmt
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Claire Pendleton
(@Operasparkle) reported
@BRENT0N_WEST We have the same issue & couldn’t use iPlayer earlier on today. Now it’s fine! Can’t afford a newer smart TV, though
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Marc Gravell
(@marcgravell) reported
Lol. iPlayer is down. Wife asked what the problem was likely to be. I said "DNS or certs" - sure enough, the TLS cert expired at 3pm today. Always one of those two troublemakers!
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I'm Spartacus
(@ImSpartacus15) reported
@BBCiPlayer Can't watch because iplayer is broken. Get it fixed, ta.
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Brenton West
(@BRENT0N_WEST) reported
2 hrs to sort FireStick,I only got because John Lewis said my Sony smart TV wasn’t so smart & recommended it,sorry I digressed,anyway iPlayer wouldn’t work.Did resetting cache &data no good,complete FireStick reset..plus all those passwords,now I can’t recall what I wanted to see
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MadMouse 🦼🌈
(@madmouse42) reported
@BRENT0N_WEST iPlayer isn't working on my YouView box today (trying to watch the snooker). Must be a bigger issue
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joe k
(@NCFC147) reported
people shouldn’t expect iplayer to start working again today… everyone knows the woke brigade have made sure people won’t work sundays to make sure problems like this get resolved!
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Jensonator 👨🏼🏫😼🏍️🎹
(@TheJensonator) reported
@SuddenLife @BBCiPlayer Got the same mate...BBC iPlayer's app developers have issued an update that has a fatal issue. If you've got it on any other devices DON'T update it and then use them to cast to your TV. I'm about to test this theory myself!
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james mitchell
(@fartownboy) reported
Is anybody’s iPlayer not working on there tv #iplayernotworking
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David Philip Bates
(@DavidPBates) reported
I don't think I've ever seen BBC iPlayer go down, don't know what to do as I wanted to watch Keeping Up Appearances after work!
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James Roberts
(@JamesRoberts330) reported
Anyone else getting an error code of CS2400 on @virginmedia when trying to access BBC iPlayer and on BBC Channels saying that BBC Launcher isn’t available at the moment??? Pretty annoying having to close it every few seconds #VirginMedia #BBC
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Ray Heslop
(@raze1000) reported
@BBCiPlayer iPlayer not working today on LG tv or firestick. Gives error saying incorrect time on tv. Was fine earlier today.
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Nicholas Clark
(@nicholasclark13) reported
@BBCiPlayer any updates or even a recognition that the iPlayer is down!?! Not working on Fire TV or Virgin...might be worth a mention maybe?!
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⎊ JΛᄃK ⎊
(@Captainbeard22) reported
@HisenseUK hi, Just tried to find BBC iPlayer on my Tele. Was watching it this morning and came home to find it's not there anymore cannot be found. How do I fix?? Thanks :)
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Alex
(@alexr_241) reported
The IT team getting called in on a Sunday to fix BBC iPlayer #bbciplayer