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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (58%)
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Buffering (28%)
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Crashing (10%)
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Sign in (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Epping O
(@darin_burrows) reported
from
Epping, England
Now got to sign into bbc iplayer if I want to watch it. Why, why do I need to sign in to watch ******* tv.
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Nicholas Trent
(@William_Cowper) reported
@BBCSport Good morning. Olympics Day 13 BBC One 23:05 - 04:00 is not available on the iplayer. Is this an error? Thanks!
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Rookmeister
(@Rookmeister) reported
@BPDCouncillor It's been on, check iPlayer. We don't have a team of course so no mainstream coverage. Two semi's were awful. Both 0-0 at FT. Spain 1-0 over Japan AET, Brazil beat Mexico on penalties
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💙 Sarah Mills ✏️ 🥷🏼 🦫
(@NinjaBeaver) reported
I've had the olympics on a lot on my tablet via iPlayer while I work and I have to wonder.. ... why none of the athletes have taken a swing at the bloody cameramen. You don't need to do the sporting equivalent of an ******* every couple of minutes.
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Aaron Gallagher
(@AaronGa61291255) reported
@virginmedia woke up at 14:00 turned iplayer on 14:50 and we have 1st outage of the day. Since I've been awake anyway, could be 1st 4th 10th or 20th.
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CG
(@iwriteimages) reported
@distantpod Top as per usual, lads 👏 Check out The Crash Reel on iPlayer btw for the docs, insanely hard hitting on so many levels
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Lynda Mullan
(@lyndadee) reported
@IanTnf Haha I have been getting up for work and watching 8 hours on fast forward on iplayer am now on holidays and have gone head first into possibly being up all night.
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Alison Morris-Jones
(@Floweryally) reported
@BBCSport What happened with the coverage of the showjumping? I was watching it on iplayer & it stops just before Ben Maher was about to jump for medals. Had to google the result. Can you fix it so we can see the end of the competition please? Would only be an extra few mins.
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Claire Porter
(@indigok9massage) reported
@BBCSport appalling coverage of the #Olympics2021 by the #BBC Confusing iplayer, tiny clips. I want to watch the whole event, not 30 seconds. Awful. I will be signing up to #Eurosport 😡😡😡😡
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Dave Smith
(@DaveSmi95674277) reported
@BBCNewsNI NHS Staff won't take the Vaccine, thats why they are having to self isolate! Nolan show on iplayer, Nurse has broken silence over the vast numbers of Nurses and Staff not Vaccinated. For weeks the Nolan team have asked CMO & NHS Trusts for numbers, their Silence is now deafening?
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𝔸 𝕕 𝕖 𝕝 𝕖
(@JoyceHermit) reported
@GoatIips So this will work with the BBC iPlayer from America and won't infest my laptop with malware/spyware? 🤨
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Josh 🏴
(@Josh_More) reported
@bocxtop @LissaJoStewart Why are so many companies incapable of designing a half decent and functional app. Prime is getting better, Disney+ is useless and in the UK all our basic TV channel apps are awful. BBC iplayer is okay, but ITV, Channel 4, 5 and Sky are all absolutely dreadful
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John
(@the_john__) reported
really is disappointing :/ I'm paying while I have to wait for each reply and iPlayer not working at all. It's nice that at least on desktop it works a bit (also really slow) but I'm constantly on the go, I need it on mobile which doesn't even work at all anymore. Please help! /3
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Lynda Mullan
(@lyndadee) reported
@Statman_Jon @WorldAthletics I've been doing a 7am iPlayer trawl to keep me caught up but now I'm on my work holidays and trying to stay up and watch the multi events. I'm flagging already
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John
(@the_john__) reported
get any real help. "Change the protocol/port, uninstall/reinstall the apps, etc." but I've done all that already, yet a week later (and again 3 days for a reply) I still can't watch iPlayer on my iPhone and support doesn't really seam to care much. I love your service but this /2
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Alex
(@Beechy22) reported
Not sure I’ve known excitement quite like having the omnium playing on bbc iplayer at the bottom of my work screen, let’s go Matt Walls #Tokyo2020
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Craig Johnston
(@groovyf) reported
@SkyHelpTeam Hi Team, any known issues with the network/CDN connections today? Just now BBC iPlayer has stopped working on iPhone, iPad and desktop computer. BBC News app doesn't load either. BBC main page missing all media content.
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Craig Johnston
(@groovyf) reported
"No network connection" reported in iPlayer app and News App (iPhone/iPad). Turn off WiFi and use 4G data (EE) - all good. No issues to other sites.
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Karen ‘ apparently’ 😊
(@Toynbird) reported
@johnredwood John I agree . And all those saying iPlayer is good that still filed with the commentators having the egos massaged. You have to do a lot of fast forwarding. It’s been a terrible coverage by the BBC.
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Dave Smith
(@DaveSmi95674277) reported
@Lisa_J_Smyth NHS Staff won't take the Vaccine, thats why they are having to self isolate! Nolan show on iplayer, Nurse has broken silence over the vast numbers of Nurses and Staff not Vaccinated. For weeks the Nolan team have asked CMO & NHS Trusts for numbers, their Silence is now deafening?
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Steve Smith - BB
(@SteveSmithVB) reported
Btw - this year's @BBCSport #Olympics coverage has been terrible this year. Everything on Iplayer is parts of events, never the full event. Its all so half arsed and a bit pointless.
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kyrl
(@kyrl23041714) reported
@artymystery I live in Spain so cannot see any BBC TV on iplayer due to what they say are "copyright" issues, you can on the other hand listen to bbc radio archives it is all very odd.
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Craig Johnston
(@groovyf) reported
@SkyHelpTeam IPlayer came back for about 20 seconds, then died again. Closing and reopening app brings same network error. Drop to 4G and all OK.
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Sara C 🤗🌸
(@SaraKeelCube) reported
@LadKbf Oh no, that is awful. Who said it? Was it an opinion or somebody saying this is definitely happening. Please can you say which program so I can listen on iPlayer? Thank you 🙏
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Simon
(@sijt) reported
Are you aware of issues accessing bbc iPlayer today? Stopped working about an hour ago. Works from the same device on 4g and other streaming services work on your connection. Also works on your connection if I use a VPN.
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fabian kasper
(@fabiankasper5) reported
@johnredwood Do you actually work or just say stupid things all day long ? Use bbc iplayer. A smart guy like you who usually lectures people should have worked this one out.
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Trevor Edwards🏴 🇬🇧 🇪🇺
(@Hedgehog1963) reported
@johnredwood I'm not surprised to find an idiot like you can't work out how to use the iPlayer.
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guy saxton
(@SackoSaxton) reported
@BBCiPlayer women's unparallel bars still not working on iPlayer.
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混亂🌪
(@fz25g_) reported
Someone give me a live tv app I can’t believe iPlayer and itv hub don’t work in Ireland wth
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abz ♡
(@bensfluffyhair) reported
omg at work for the strictly reveal gonna have to wait until it’s put on socials aka a two min delay like my iplayer usually is 😣😣😣