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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (58%)
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Buffering (28%)
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Crashing (10%)
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Sign in (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yarm |
Sign in | |
| Treharris |
Buffering | |
| Manchester |
Playback Issues | |
| Inverurie |
Buffering | |
| City of London |
Crashing | |
| Newton-le-Willows |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Harris
(@chrisfharris) reported
@Tspoon100 Because it is. The commentators just changed for me on the iPlayer, after reopening it, from the tv commenter to the radio 5 ones…some kind of technical glitch
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Richard Williams
(@rwilliams1947) reported
@virginmedia Well, @virginmedia, I am now trying to watch the football on BBC1 on either my laptop via WiFi or my iPhone. Neither works. There is also a problem with the TV in the evenings: BBC iPlayer, Netflix, Amazon Prime etc buffer so frequently as to make it unwatchable. Infuriating.
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DemonJim
(@DemonJim) reported
Dear ITV Hub / ITVX - please implement pop-out always-on-top window streaming like iPlayer has so I can pretend to work I mean work while watching 👍
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Ray
(@RKwaj) reported
BBC iPlayer had me thinking I’m watching the 2010 World Cup man.. damn the quality is bad
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Craig Lucas
(@15Craigl) reported
@SonyUK Thanks for the reply - the problem remains though, if I can’t adjust it within the iPlayer app on TV or when I close iPlayer down and try trough main menu it defaults to HDMI and greys out the setting again what can I do?
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Doom Fella
(@globeearthshil) reported
@BBCSport Why is it when I watch via iPlayer, if I have the TV commentary team the video quality is worse than youtube in 2006. But if I watch with the Radio5 commentary the video quality is decent? Very frustrating as I much prefer the TV commentary.
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LordDex24
(@LordDex241) reported
Did bbc iPlayer just get an error message on the game ?
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‘
(@BURNLOFTUSROAD) reported
anyone else have that iplayer glitch just then? thought we were being bombed
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Jack Brown
(@JackBSpeaks) reported
iPlayer for the World Cup has been awful. The delay, the lag... It's terrible.
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ollie
(@_ollie98) reported
how is iplayer so low quality still
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Paul Jermyn
(@jermyn55) reported
@itv the adverts for ITV X are the worst most boring and ridiculous I’ve ever seen. Just a simple ITV Hub is changing to ITV X would suffice and I hope that ITV X will be simpler to navigate than ITV Hub, you could learn a lot from BBC iPlayer.
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chuu.lvr
(@chuu_Ivr) reported
bbc iplayer needs to fix their fawking website LET ME WATCH THE WORLD CUP IN PEACE.
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scriv
(@whereswalti) reported
to the people saying matt hancocks done nothing wrong I beg you to watch Help- BBC IPlayer because it has an incredibly heartbreaking depiction of care homes when they were abandoned in the pandemic, how it affected patients and works to a great extent
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zay 🫡🏴
(@illunini) reported
is anyone else’s bbc iplayer not working?
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David Thomas
(@UVuuMe) reported
Extreme gravity event causing time to distort in Qatar or Virgin Media local bandwidth issues slowing iPlayer streaming. Nearly 10 minutes behind the action now.
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JonnyBiscuits 🏳️🌈🏳️⚧️
(@jonnybiscuits) reported
@ITVXhelp Ok, thanks. The web browser was on my work computer, so that might be why as I dare say they have various restrictions in place. I am able to watch iPlayer on there though, and it doesn't explain why the android app is borked.
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jmalk
(@jmalk) reported
@wesbos I used to work for the BBC on iPlayer (VOD service) for smart TVs. The org’s strategy was make all TVs that wanted iPlayer ship with a browser. Then write JS app. Unfortunately TV browsers are like 10+ years ago web lol.
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alex/quinn ✨
(@capcaveprick) reported
@benwillbond we’re far too advanced in technology for these apps/services to never work lol. iplayer, itv and all4 are a nightmare
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Lauren
(@peachycordelia) reported
Why can’t I find a link to watch the football????? I watched the other game live on iPlayer??? Someone pls help
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Hank
(@Hank6767) reported
@BBCiPlayer I can't watch world cup soccer in uhd on my Philips android tv. I get an error message 04002 every time I try. HD channels no problem. What does this error mean and how can I solve it? The bbc iplayer is preinstalled so I can't uninstall and reinstall it. Please help!
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sam
(@snalty) reported
iPlayer absolutely destroys ITVX in terms of quality and stability. It's kinda embarrassing for ITV.
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Flyingsnowball
(@Flyingsnowball1) reported
@TroyGodden2 @FootyAccums Better quality on iPlayer
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em🍒
(@cherrysval) reported
the finale is already on iplayer and im so tempted to scroll right to the ending help 😭😭
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Uday Reddy
(@udayreddy4u) reported
@JioCinema All those upset with #JioCinema don't know how bad other PAID streaming platforms are. Fox Sports & BBC iPlayer are the worst. Hardly a minute before quality drops or connection breaks. Jio has been much better. That's why people aren't even thinking of other platforms
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Lee
(@justleeuk) reported
@BBCiPlayer trying to watch the world cup on iPlayer. Is there a hd option as the quality is the worst I've ever seen in my life
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Peter Bromwich
(@bromwich_peter) reported
@AndrewMD6201 It’s a shame but I agree, it’s not for me. Now got to work out what to play in my workshop in the afternoon, maybe iPlayer and repeat Ken Bruce’s morning show. Might stand a better chance with Popmaster!
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lee hurley
(@leejhurley87) reported
Nooooooo iplayer in work is blocked
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Dr. kole Odutola
(@koleDey) reported
@TinaDaheley @BBCOne BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice.
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Harry Palmer
(@YourActualHarry) reported
@pipmadeley That is a surprise, especially as it’s all available on iPlayer. Evidently still a market for it. I wonder if it’ll be any better quality than the Universal DVDs.
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Graham Dooley
(@GrahamDooley11) reported
@NickySimpson98 @FaustFury @AwokeRoseArisen Oof, I'm sorry. I didn't realise they could be *that* awful/ incompetent. I'm glad you weren't intimidated into paying. They don't seem to accept that many of us get on with our lives quite happily without watching live TV/ iPlayer, etc. Or they're simply bullies.