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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (31%)
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Sign in (27%)
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Playback Issues (25%)
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Crashing (16%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Sign in | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Wands
(@MrChrisWands) reported
@CllrChalmersSNP Sorry I don’t work on the Iplayer or know anyone that does. I imagine FMQs started late because of vaccination and education statements hence the cut-off?
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🙉Frankie Lewis🙉
(@FrankieLewis_) reported
Godsake bbc iplayer wont work now
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hols
(@ccllumhighway) reported
Holby is so behind on iplayer help
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emily
(@emilye1234567) reported
currently trying to bribe myself to do some work with the reward of rewatching suzi ruffell’s special on iplayer later
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Cherish Ceremonies
(@Cherish4You) reported
@BBC We have tried a dozen times to sign up to iPlayer on our tv. We keep getting a success message on our phone, but an error message on the TV - what’s happening?
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Monsieur Loris
(@tars75) reported
Anyone else having problems with iPlayer? It has booted me out on the TV and I can't get back in despite entering the code to pair the two devices.
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Tom Poole
(@TomPoole007) reported
@wiredfire @factoryforty2 Bandwidth. A high quality volumetric avatar needs lots of mobile bandwidth. Especially if you want it "live" in sync with your linear TV production on your iPlayer.
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Chris
(@bigbluewolf_) reported
Went to watch something on BBC iPlayer for the first time in months. It’s not working. Bloody typical.
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Balderdashing through the sloe
(@notDcfcBoss) reported
@BelialBoy It’s on iPlayer. I thought the first episode of the Serpent was awful but kept on and it turned out to be great.
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jim
(@BurpJim) reported
@BBCSport feeling let down about the snooker not being live until 5pm. So the kids are off and need educating. My 92 year old nan is at her flat wondering where the snooker is. What about the elderly who don’t have the know how on technology to know what a iPlayer is. Awful bbc😡
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Inspectah Degs
(@InspectahDegs) reported
Watching 2nd leg of Boca/Santos (0-0) on iPlayer now (go to Sports category). The first leg was one of the worst games I've ever seen.
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Andrew Mogford
(@acmogford) reported
@SmartDNSProxy Are you having problems AGAIN tonight? Unable to get CBS All Access or iPlayer working.
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Adam
(@plasticfreeAdam) reported
@HEYimHeroic Main reason I'd want to mod mine is to stream iPlayer, Netflix etc. I hate having to use Fire Stick or the terrible OS in my "smart" TV. Found out other day my TV was considered old when tried to add VPN. Bought second hand but checked model it's from 2016 (same year I bought)
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JT
(@leeds2d) reported
from
Bishop Auckland, England
Anybody having problems streaming iplayer via google chrome ?
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Beaubodor
(@beaubodor) reported
@GeoffShadbold @BritBox_UK Fire stick downstairs works ok but I reckon this Samsung may be a problem. But the others work on the Samsung including iPlayer. Have other problems with the clunkiness of BB as well. And don't get me started on their idea of similar programmes😡
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chris lusty
(@chrislusty) reported
@DaveDowley1 I remember it doing that to us before, the adverts always played, and never had problems with iPlayer but apparently it was always our broadband according to ITV.
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Gau - 🏳️🌈 Member of Slugclub
(@Gau88) reported
I'll wait until I can watch Staged on Netflix. Unfortunately BBC Iplayer doesn't work. Yes I've tried VPN
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Cllr MaureenChalmers
(@CllrChalmersSNP) reported
@MrChrisWands can you help? Using BBC iplayer to catch up on FMQ - clearly states that to hear the full session you should follow BBC Scot channel which I select. However coverage ended after Labour Leader first Q? Frustrating!
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Bambi ⚡️
(@PopcornBambino) reported
@LeeB_LUFC @WeAreWST No good for people at work with just a telly in the break room. Or my nanna who doesn’t know how the Internet works and only uses her tv. How about put the crud being televised on the goddamn iPlayer.
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Bambi ⚡️
(@PopcornBambino) reported
@Greengooner IPlayer is no good for my nanna at her house with no Internet or me at work in a basement. The BBC does not care for its viewers and they do not respect snooker.
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Drew Hilton
(@EvilRbt) reported
@watsonamac @Unlocator You ever find a fix for this? My BBC iplayer hasn’t worked properly for months. Nothing will play, like it needs to buffer for an hour.
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Mike Hall
(@snodlandmick) reported
@samh1743 @pukka1972 @NeilClark66 My source was NHS staff on the Panorama program last night. Your theories were never correct and now evidence is screaming at you. If you want to close your eyes and refuse to watch (it’s on iPlayer) that’s your problem. Don’t say it’s not true if you refuse to watch.
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Alfredo Ramos
(@alfredoramosa) reported
@NOWTV Don’t have a specific issue, the whole thing is overcomplicated and lacking. Just use other apps like Netflix, Disney+, Amazon Video and even BBC iPlayer. They have a much better user experience.
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Chels💫
(@ChelseaGalee) reported
Okay so why isn’t my BBC Iplayer account NOT working
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Fiona Arnold
(@fiona_arnold) reported
@SamsungUK we are having a problem connecting our new QLED to iplayer and itv. They connected until last night and have just stopped. Any ideas? We have just connected a Samsung sound bar would that make a difference although it does work on other channels with it
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stripey 💙🐝 🏴 ⓥ 🏳️🌈
(@Tryathlete08) reported
@twig1946 I don’t have anything to record it on so I’m reliant on the iPlayer to get my fix. No signs of it being taken off yet. 🤞
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natalie
(@natalieyeo_) reported
would very much appreciate it if bbc iplayer could upload never mind the buzzcocks i’m tired of rewatching crappy quality versions on youtube
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Domalom 💙
(@domoftomorrow) reported
@PopcornBambino iPlayer won't sodding work for me at the moment, says its on bbc2 until 5pm but looks like I'll miss the lot! 🙃
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aurelia ☾🦇🔮
(@PRAYERSFORAlN) reported
what’s a vpn i can get on my phone that i can use to get iplayer and stuff bc x vpn doesn’t work
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MelloFox
(@DelanceyUK) reported
@TheArriana @FozzieGames Be carefuk though. Bitesize is a BBC service, i think via iPlayer, so might get fined if you need to register or sign in to access it.