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iPlayer down or not working? Problems, status and outages

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 31% Sign in (31%)
  • 25% Buffering (25%)
  • 25% Playback Issues (25%)
  • 19% Crashing (19%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Didcot Playback Issues 4 days ago
Southampton Playback Issues 5 days ago
Cheltenham Buffering 8 days ago
Aberdeen Sign in 12 days ago
Cardiff Buffering 12 days ago
Chichester Sign in 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • laurter23_
    lauren (@laurter23_) reported

    i wish iplayer saved my sign in details im late enough for ee without having to sign in too

  • ciaojames
    James Cox (@ciaojames) reported

    @scepticalranil @John__Phipps @BBCRadio4 That is shocking! Also some versions of iplayer don't have subtitle support which is pretty terrible...

  • RaulMiranda1981
    Rauly (@RaulMiranda1981) reported

    @DaftLimmy Same here. Just started tonight. Think it might have something to do with the iPlayer app. Seems to have a broken thumbnail

  • AMadmanNotABox
    -𝐉𝐀𝐌𝐈𝐄- (@AMadmanNotABox) reported

    @BrettMendoza_ It gets readded to iPlayer every so often, and I believe it's on BritBox. The only notable issue that's ever occurred with FT is the n-word drop in The Germans, and that's because you can't put that out before 9pm. Page 12 of this report actually uses it as an-

  • cothelstone
    Rob Foster 💙 (@cothelstone) reported

    @devilscustard I to am fed up with things. Have used the following to help. Binge watched the Detectorists on iPlayer. Wonderful. Spent an evening trying to decide what is the best version of Comfortably Numb! Very distracting!

  • BobGoffer
    Bob Roberts (@BobGoffer) reported

    @pierrefar @PrivacyMatters @acfou That's the problem with any multi-purpose site. BBC iPlayer may break without the TV license confirmation cookie but clearly that's not essential if the only section of the site I ever visit is the news. Subdomains would be better I guess.

  • mieque2411
    Mieke Huisman (@mieque2411) reported

    @starlinguk @RealMattLucas @Channel4 Nope. Regretfully not. Can't get BBC Iplayer doesn't work either. It's about time we can watch british tv. We do have BBC1, BBC2 and BBCfirst. I would love to have the rest too.

  • Ka8ir_
    No Chaser, Just Vibes (@Ka8ir_) reported

    Yo my people help me out please.. 1 Quick Question for something I am doing at work... What streaming platforms do you use? e.g Netflix, Prime Video, BBC iPlayer, Disney+ etc?

  • clarkjames70
    James Clark (@clarkjames70) reported

    @DefundBBC iPlayer doesn’t even work on my oldest TV, even though Amazon Prime and Netflix work just fine. Aswell as being work-shy, they’re incompetent

  • TomDavidson09
    Tom Davidson (@TomDavidson09) reported

    It’s currently streaming on iplayer by the way, but I don’t recommend it if you have problems with anxiety. An absolute stress ball of a movie.

  • CressMcLaughlin
    Cressida McLaughlin (@CressMcLaughlin) reported

    @sarramanning Oh Noooo! That is super stressful. Can you do the “channels” bit on iPlayer, so if you go onto it at, e.g. 9:05 and go to BBC1 and press the “watch from start” bit, that will work? We use that a lot, and I don’t think we have an aerial or dish anymore. xx

  • LukeMc93
    Luke Mcpherson (@LukeMc93) reported

    @AskPS_UK TV & Video menu has a corrupted file under ‘featured’ for BBC iPlayer which is causing severe menu lag/crash for my console

  • VPN_BS
    VPN fact checker. (@VPN_BS) reported

    @CWolf In the interests of impartiality I won't recommend one, but I can tell you that Windscribe appears to work. Alternatives include Mullvad, Express VPN, Surfshark, and Private Internet Access - I am unable to test these with iPlayer.

  • coolmongreldog
    Big Time Thommy 🏳️‍🌈 (@coolmongreldog) reported from Gateshead, England

    it's still good!! i wish iPlayer didn't turn the quality to dog **** though. maybe it's just the ps4 app

  • londonpommie
    Paul N (@londonpommie) reported

    @RedsTheBest23 @Parlez_me_nTory It's almost as if they realise that people are perfectly free to add the BBC iPlayer app to these sticks, which means that a subscription model would work with no major issue* *Apart from the issue that many people wouldn't subscribe to their guff.

  • HighlandRampage
    Steve Carter (@HighlandRampage) reported

    @4Viewers No, that didn't work. It's not working on 4 devices and a TV. iPlayer working perfectly.

  • Oldpanks
    Philip Pankhurst (@Oldpanks) reported

    @PosyHill1 @KWCook57 @manx_maid Perrin is on iPlayer for 29 days. Missing from the all-time great list is Yes, Minister/Prime Minister. Sublime writing and acting (and not just because I used to work with one of the creators). All very jolly, but nothing changed the world like Python...

  • shaunymanning12
    Shauny manning #gsbout (@shaunymanning12) reported

    @romankemp so I just finished watching your documentary on iPlayer and I thinks it could go down as 1 of the most emotional things I’ve watched ... the 2 okay rule has got to be a more spoken about a lot more and I’ll be checking in with the boys when i finish work

  • martisun_
    martina 🎨🤌🏻✨ (@martisun_) reported

    @montymayarts ehh it was tonight i think!! i tried using a vpn but it doesn't work o the bbc iplayer smh

  • StevenGreen31
    Steven Green (@StevenGreen31) reported

    @BillBailey @BBCOne Sadly the BBC iPlayer does not work in Australia. 😭

  • mistressofline
    Lorna Miller (@mistressofline) reported

    @KellyRaihani @C4Dispatches My telly doesn’t work but I can watch on iplayer I think. Was it bad?

  • ALEXHANNAFORD
    ALEX HANNAFORD (@ALEXHANNAFORD) reported

    @RevRichardColes Don’t know about wireless, as my Irish ma also calls it also ,as we are both addicted to R4. But IPlayer on the TV keeps stalling to the point you have to give up. I’m not technical but maybe the beeb don’t have enough servers to deal with current demand during lockdown

  • Barbara83846750
    BarbaraB (@Barbara83846750) reported

    @TheRepairShop If you don't have the means to record it at 4.30pm and watch it later, if you are st work etc, don't forget that they are available.on BBC iplayer after they have aired and stay available for a month at least. Most smart TV's and all laptops can access the BBC iplayer.

  • MelvinS7ven
    Aidan Stephenson (@MelvinS7ven) reported

    Somebody needs to make a portal where you can add all TV, IPlayer/Hubs & streaming services, you pay for or have a login for, into one place. So when you search something it takes you directly to the place that has the programme/film.

  • Allanbuzzy
    Allanbuzzy ⭐️🦝 (@Allanbuzzy) reported

    @a516digital @Brekkietweets Then again would it be a problem to operate a low-cost transfer channel to iPlayer for the HD feed in those regions when it is a problem?

  • arizcnarobbinz
    ellie🦋 (@arizcnarobbinz) reported

    omg good trouble is on bbc iplayer wtf

  • doctah_disco
    val 💭 (@doctah_disco) reported

    @Iokianto it's available on BBC iPlayer if you have a vpn and on tainiomania (but with worse quality) online for free :))

  • DanSumner16
    Dan Sumner (@DanSumner16) reported

    Guys, Lads, Boys, Fellas, Chaps. Watch @romankemp on BBC iPlayer. Talk. Speak up. There is help everywhere for you. @MindCharity

  • IsItBroke
    Phil Crawley (@IsItBroke) reported

    @Stephen_Neal @regsanders @BBCFOUR I took to watching them on YouTube as whoever uploaded them there clearly started from a better quality source than the iPlayer.

  • Ianwhodares
    Ian Pink (@Ianwhodares) reported

    @BBCiPlayer The main problem is iPlayer automatically lists the most recent ep as your next one to view, irrespective of what you have or haven't watched previously...no other streaming service does this, meaning you press play on the programme you've added without looking for other options