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iPlayer

iPlayer down or not working? Problems, status and outages

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 29% Sign in (29%)
  • 27% Playback Issues (27%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Margate Crashing 2 days ago
Pontypridd Playback Issues 3 days ago
Didcot Playback Issues 8 days ago
Southampton Playback Issues 9 days ago
Cheltenham Buffering 12 days ago
Aberdeen Sign in 15 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • russticson
    Russ Hendy (@russticson) reported

    @benedictevans Maybe the problem is that there’s a lot of fatigue from waiting for the flourishing/maturing of VR: Something that’s been touted as just around the corner for decades. Just waiting for the killer app, like Netflix/iPlayer were for VOD, perhaps?

  • ViscountDeRoche
    Robert Brighton (@ViscountDeRoche) reported

    Watched @edballs’ emotionally draining ‘Inside the care crisis’ on iPlayer and can’t help but wonder if @sajidjavid has spent a few days in a care home, or a day shadowing a hospital porter or nurse, or a few hours on an ambulance? Doubt Hancock or Hunt ever did.

  • ScribensCheryl
    Cheryl Scribens (@ScribensCheryl) reported

    @SaveHolbyCity I still can't work out why they can't put it on the iplayer, especially seeing as they're putting BBC3 back on telly

  • encaypee
    Nick 💙 🇪🇺 🇬🇧 (@encaypee) reported

    @toryboypierce @BBCOne At less than 50p per day it’s a bargain, plus there is BBC2, 3, Iplayer, radio. You do whine an awful lot don’t you?

  • PedroCabanna
    Pedro Cabanna (@PedroCabanna) reported

    So just got to the final of Canada Drag Race S2 and the TV won’t let us cast it 😡 can’t download WOW as an app and it won’t work from logging in online on the TV. Will have to watch it on iplayer in 10 weeks 😩

  • AndyDarez
    AndyEngland (@AndyDarez) reported

    @VasoullaT @justcallmeDG There are some great low quality ones on bbc iPlayer

  • joannescotland
    Joanne Scotland (@joannescotland) reported

    @greg_jenner It already is showing constant repeats. iPlayer is full of boxsets from past decades, the “food” category has barely had any new programmes for the last 5 years, and “history” is going the same way. iPlayer used to be my go to for informative, quality viewing - not any more.

  • mcflowden
    sarah (@mcflowden) reported

    @vaIentinerin with great difficulty haha. first few weeks i splurged on a vpn (had to find a specific bbc one as not all work for iplayer) but then that was getting too expensive so i watched on filmon which crashes at least once every two minutes so i would miss half his dances.

  • cebradford
    Charlotte Bradford (@cebradford) reported

    @toshibatveurope Pls help. Had TV for 1yr & its always struggled w internet connection. Despite 2 ppl WFH w no issues on laptops &phones. Have WiFi boosters so must be a TV issue. Netflix always stops, iPlayer always buffers. Driving mad! Not ok-happened on/off for 1yr, £200 TV!

  • xim123
    Stephen Brown (@xim123) reported

    Rare(?) UK screening of A Christmas Story on BBC2 now (and presumably iPlayer). A film I'd heard so much about but never seen until a few years ago and thought it was awful. #ChristmasTV

  • Emma_Webster_
    Emma Webster 💙 (@Emma_Webster_) reported

    Watching things live on iPlayer takes me right back to the 90s...horrific quality. To think this is the one we pay £160 a year for the privilege of 🙄 #Strictly2021 #iplayer @BBCiPlayer

  • tshirley44
    Shirley Brentley (@tshirley44) reported

    @bencobley We've managed 12 months without watching or iPlayer but with a license as a trial just in case ranks were broken. Not wavered once. I'm proud of my family. Not getting my money next year.

  • losttourist
    Flippin Eck Tucker (@losttourist) reported

    @itsupportmouse I think it should've been called "let's all get together to fix some low-priority features languishing on iPlayer's backlog" rather than a hack week

  • janicef03971855
    janice foster (@janicef03971855) reported

    if we miss anything on the television we dont have catch up tv & i cant remember how to record tv with my DVD player the is IPLAYER but it does not work well on my computer i have had my laptop since 2011 & i have no plans to buy a new computer in the new year at all.

  • Vixxylixxy
    Victoria (@Vixxylixxy) reported

    @Oilsnake1 He's a liar though, on numerous news channels they showed CCUs up and down the country as well as the one I work in which was on a program called hospital, it's still on iplayer so both you and Zuby can watch then he cam stop lying

  • rcb_mulder
    Rich (@rcb_mulder) reported

    After giving #nowtv a year to improve, I can confidently say that the quality is just as bad as ever. Generally worse than standard definition. Intermittently unwatchable. Even with the HD Boost. Apple TV, Netflix, Amazon, BBC iPlayer etc. all work perfectly. @NOWHelpTeam @NOW

  • Nynzi
    Nynzi 💙 (@Nynzi) reported

    @jen_jstephen @BBCTwo It’s on IPlayer! Watch it now, you haven’t missed much, #ViennaBlood tweetalong will help fill the gaps.

  • robmcd85
    Rob McDowall FRSA (@robmcd85) reported

    @Nath_2389 Christ knows. I'm sure at some point they'll link up iPlayer login details with a license but at the moment it can't be connected.

  • robsterwarrior
    MrRobster (@robsterwarrior) reported

    @TalkTalk technical issue in WR3 7* , Worcester ? YouTube app and BBC IPlayer have been buffering for last 3 days , Internet WiFi connection ‘lost’. Hub off/on has ‘fixed it’ once already.

  • DavidAHeggie
    David Heggie (@DavidAHeggie) reported

    @BBCSport Just seen this on iplayer. Terrible tackle and deserved a straight red. Wasn't a serious injury only because Robertson saw it coming and jumped. Jota penalty was pretty blatant too. Surprised the ref didn't give the penalty for Alli's dive given the other two decisions.

  • FDormo
    Forever Dormo (@FDormo) reported

    @jessphillips You are a BAD woman...! I missed MasterChef tonight but, as a result of your tweet, when I see it on iPlayer tomorrow, I imagine I will know the result in advance .... BOOO! (PS - I like your domestic abuse work, though....).

  • WeeLassDi
    Diane (@WeeLassDi) reported

    @homermag Low blow! I’m devastated. My stupid flatmate insisted on telling me about her work shite and I had to iplayer it ffs!

  • mac499
    Ken MacIver (@mac499) reported

    @13sarahmurphy Slipped out during the Strictly Final... Don't these guys know Bread and Circuses don't work in the time of iPlayer..

  • Nancywithahat
    🌸🌸Nancy Boy🌸🌸 (@Nancywithahat) reported

    @BBCScotland iPlayer doesn't work outside UK but this looks interesting. The name Bible John still sends chills though he's likely dead now. Sure it's been 50 years + now

  • nic_tessa
    matthew macfadyen’s emmy campaign manager (@nic_tessa) reported

    does anyone know of a vpn that’ll work on bbc iplayer??? i have a mighty need (toast of london finally streaming again)

  • gvaughnjoy
    It's a Vaughnderful Life (@gvaughnjoy) reported

    @arestlessnative Oh no I want to watch that! I don't think I'll be done work by then 😢 hopefully it goes to iPlayer. Thank you for the heads up, Ross!

  • rogerchokerer
    roger federer's knee surgeon (@rogerchokerer) reported

    @AnitaBianchini7 if you have a vpn it can help you out a bit if its on a free publicly owned broadcaster or a free to air channel (usually is in slam countries with their home events, like bbc in the UK has UK events live on iplayer or 9 in aus has ao i believe?)

  • mat_rosey
    Mat Rose (@mat_rosey) reported

    @ChrisDa33445506 Indeed. You know I just put the bbc news on iplayer as I had the tv to myself… It’s literally the world covid service. But I had no idea the canaries have a massive volcano issue and the ash is feet deep…..I miss news.

  • nadjalogy
    taylor 🔮 (@nadjalogy) reported

    ayo dumb american here- does bbc iplayer work here?

  • nailheadparty
    📻 YEET ME IN ST. LOUIS (@nailheadparty) reported

    @MrPeterWood interesting, i've had no problem with Nord on, tho it blocks iplayer even if you switch to a UK node