iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (41%)
- Playback Issues (28%)
- Crashing (18%)
- Sign in (10%)
- Video Quality (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 3 days ago |
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Crashing | 3 days ago |
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Playback Issues | 3 days ago |
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Video Quality | 3 days ago |
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Buffering | 8 days ago |
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Buffering | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer Boring boring boring. Unbelievable nonsense story. Why would Priya steal a car to take Ravi to hospital and then not even ask for him to be seen? She would have asked for help weeks ago. Children boring with endless disasters. I wish the car crash had written them out.
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders Either way this is such a terrible twist for all involved and I wish that Penny/Vinny Gina/Harry can be happy without this totally unnecessary twist. This is going to create so much unwanted drama and tension for everyone involved.
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The Third Doctor? (@Tardis_Type_40) reported@BBCBargainHunt @BBCiPlayer Q.Ever wondered what your pet is thinking? A. Yes, not another of these awful recycled repeats compilation no one likes!
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KDUK (@KD_UK1) reported@BBCPanorama @BBCiPlayer The worst miscarriage of justice is Gosport, the Liverpool Care Pathway still continuing under its new name End of Life Pathway. Normalised way of killing of people who may or may not be dying. Horrific enforced deaths by pulmonary oedema. But it looks peaceful due to sedation
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Idris (@idrisamihere) reported@bbcpress @boyz_allowed @BBCiPlayer It's an awful programme though lol
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Mr P. (@BarryJane44) reported@bbcpress @BBCiPlayer awful.
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I wish Nicola took the opportunity to be honest with George - not just about her financial problems with the businesses but also about Eddie's money when she had a chance 😬 Now this will drive tensions between her and George and this isn't good for Ivy.
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Clive B 🏴 🕉️ 🏴 (@watertiger69) reported@BBCSport @BBCOne @BBCiPlayer Quite possibly the worst game I've seen this season. 😴💤
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Andy P (@frjack) reported@NordVPN I used to use you, but about a year ago your system stopped working with bbciplayer. Is this still an issue or did you fix it? I ask as my renewal is up again
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M (@MustBeMam) reported@bbcdebatenight @BBCSounds @BBCiPlayer Total and utter failure by Scot Gov who have taken away every support and back up a teacher had. No wonder they’re leaving in their droves. And to not even try and fix it, it shows such a throw away attitude to professionals lives. It’s disgusting.
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Colin Lingham (@LinghamColin) reported@bbceastenders @BBCOne @BBCiPlayer One of the most disrespectful thing to do, is to wear a Hat indoors, and there are 2 at this party. The one who works in the " 3 stall market ", must Stink as he never takes his off and is so terrible on the show. Absolutely disgusting.
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Zippy (@zippyyu) reported@StephenNolan @BBCNolan @BBCiPlayer Our airport has no problem worshipping one
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bodypolitic3 (@bodypolitic31) reported@thelizcarr @BBCOne @BBCiPlayer I cannot fathom how these ghouls, determined to push this through despite all the problems, still think they’re the good guys. It’s evil.
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🏄🏽♂️ #SurvivedSlot (@ashh150) reported@BBCiPlayer fix your app brev
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer Nicola took a massive risk going behind George's back like that to see Eddie when if he wants to see him that's her decision. As parents to Ivy - George and Nicola have built that strong level of trust and now it's broken between them. #EastEnders (1/2)
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedApproaching 24 hours outage, now, @BBCiPlayer , with a @SamsungUK TV that won't load beyond the BBC menu system. This is rendering the BBC licence fee we pay subject to challenge on a non delivery of service basis. It seems Samsung are pivoting to a pay for upgrade model? 🤮.
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Steven Wilcox (@StevenWilc34988) reported@bbceastenders @BBCiPlayer Libby has been back for 5 minutes, and she has already brought trouble to Chelsea's door by convincing Chelsea to get involved with Grey's gran. Sheila is not going to tell Chelsea she's cut ties with her grandson, despite being in prison for murdering 3 people.
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OCD Soundsystem 🇵🇸 🇻🇪 (@millenumcholic) reported@bbcquestiontime @BBCiPlayer @BBCNews This is the worst thing I’ve ever seen
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer A huge and emotional day ahead for Patrick as he prepares to meet his grandson Josh for the very first time. After eveything that happened with Jasmine - you can't blame him for thinking the worst. He's got nothing to worry about though. #EastEnders
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Nigel Charles (@NTilley21717) reported@CliveMyrieBBC @BBCOne @BBCiPlayer Because I go to work
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David Jones (@DavidJones91913) reported@channel5_tv Dear Channel 5 I’m just discovering your wonderful collection of documentaries. I’m especially enjoying the history o Ed & the travel docs with Michael Palin & Alexander Armstrong….BUT…the streaming service is rubbish compared with BBCiPlayer or Netflix etc and keeps getting frozen. An error message comes up - try again later. But when I do same problem. It’s so frustrating. Any suggestions?!
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donna rawlinson (@jamieshawn1623) reported@bbceastenders @BBCOne @BBCiPlayer link dont work goes to facebook
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North Yorkshire Owls (@NorthYorksOwls) reported@DGroundhopper @BBCiPlayer @BlairMcNally1 I think what you and I experienced in Berlin is fine, because it’s organised, because you know it’s going to happen and if you want to get away from it, you can. The issue over here is people letting them off incorrectly, unorganised and occasionally in enclosed environments.
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WeTheMany (@WTM_TTF) reported@bbcquestiontime @BBCiPlayer @BBCNews You just failed to call out the real problem with AI while committing the same problem yourselves stealing intellectual property.
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Jonathan TUTOR (@therealslimsta) reported@DetectoristsA @BBCiPlayer I would’ve liked the same characters from Detectorists but set in a different historical period like Blackadder. I’d like to see Small Prophets series two. Maybe Clia had to go work for Santa as she disappeared on Christmas Eve.
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Ralph (@Nasher1234589) reported@thelizcarr @BBCOne @BBCiPlayer It's the fading days of empire isnt it and their last marginalized group to kick and kill legally , the problem is them not us
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Sheila Hounslow (@kath46blue) reported@CliveMyrieBBC @BBCOne @BBCiPlayer Oh no Clive . I can’t stand tea . The smell makes me feel sick . I have to stand at arms length when making my husbands tea ! I haven’t had a cup since I was 5 years old . And when I left school and started work . They made me tea Girl . Making 15 cups at break time !
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Gelasius Corbin (@crabshank) reportedThe worst thing about watching the World Cup on catch-up is how long it takes them to upload the matches @ITVX @BBCiPlayer
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I'll be curious to discover how Suki and Vinny will react when they discover Ravi's attack against Nugget. Would Suki keep her promise to Priya and get Ravi the help he needs? She'll feel guilty for throwing him out but doesn't want to jepodise the adoption.
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Gothic Mercy 🖤💋🇬🇧💀🌹 (@DeniseFirman) reported@bbcpress @BBCiPlayer Terrible! Not funny and the female lead makes it unwatchable for me. Shame because I do love Timothy Spall. I got to episode 2 but had to give up. Bring back Jonathan Creek!!