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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 42% Buffering (42%)
  • 26% Playback Issues (26%)
  • 18% Crashing (18%)
  • 11% Sign in (11%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Porth Buffering 5 days ago
Altrincham Crashing 5 days ago
Poplar Playback Issues 5 days ago
London Video Quality 5 days ago
Southwark Buffering 11 days ago
Bristol Buffering 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • RKin3333
    Rkin (@RKin3333) reported

    @thelizcarr @BBCOne @BBCiPlayer It's not enough to "work on" a good death for all. Delivery is already long overdue. If the government is not committing to funding it now, it isn't going to be provided for those who need it now or 5 years hence or even 10 years hence.

  • frjack
    Andy P (@frjack) reported

    @NordVPN When I last renewed my VPN you werent working with bbciplayer - at the time i was told (by your customer service folks) that there was a problem. Is this resolved now?

  • millenumcholic
    OCD Soundsystem 🇵🇸 🇻🇪 (@millenumcholic) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This is the worst thing I’ve ever seen

  • Poke_In_The_Eye
    Janet Squires (@Poke_In_The_Eye) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer I hate Wes Streeting - can’t help it he’s just to smarmy & insincere.

  • themostlysilent
    themostlysilent (@themostlysilent) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer But says he will work with Sinn Fein as 'you have to move on'???

  • PaulaRossi47
    Paula m (@PaulaRossi47) reported

    @BBCSport @BBCOne @BBCiPlayer The commentary is awful

  • BbukSave
    TV Fan (@BbukSave) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What an awful use of the license fee

  • frjack
    Andy P (@frjack) reported

    @NordVPN I used to use you, but about a year ago your system stopped working with bbciplayer. Is this still an issue or did you fix it? I ask as my renewal is up again

  • smile_out39443
    Christian Edwards (@smile_out39443) reported

    @BBCSport @BBCiPlayer This afternoon's commentators on Si Jiahui v Hossein Vafaei are awful. Snooker is an interesting game. This pair are better off on mute

  • zippyyu
    Zippy (@zippyyu) reported

    @StephenNolan @BBCNolan @BBCiPlayer Our airport has no problem worshipping one

  • scottb1103
    scottb (@scottb1103) reported

    @BBCSportScot @BBCScotland @BBCiPlayer best & worst day of all time following Scotland. Getting to Wembley was a “challenge”…saved by Dundee boys in a mini van!! Played really well first half & HT was brilliant. Guffs scored good goal but we would have won that game if pen goes in. McCoist should have taken it

  • KD_UK1
    KDUK (@KD_UK1) reported

    @BBCPanorama @BBCiPlayer The worst miscarriage of justice is Gosport, the Liverpool Care Pathway still continuing under its new name End of Life Pathway. Normalised way of killing of people who may or may not be dying. Horrific enforced deaths by pulmonary oedema. But it looks peaceful due to sedation

  • ABhratachDhubh
    Socialism with Scottish Green Characteristics (@ABhratachDhubh) reported

    @bbcquestiontime @BBCiPlayer @BBCNews I hope terrible things happen to everyone involved in this.

  • Ivorbigyin11
    Davide (@Ivorbigyin11) reported

    Exposed : The high street crime crisis. BBCiPlayer 😳 Ripping the absolute p*ss out of the UK. Broken Britain.

  • MustBeMam
    M (@MustBeMam) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer Total and utter failure by Scot Gov who have taken away every support and back up a teacher had. No wonder they’re leaving in their droves. And to not even try and fix it, it shows such a throw away attitude to professionals lives. It’s disgusting.

  • colleensvannah
    Colleen Savannah (@colleensvannah) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer The UK is in trouble because people like you

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I wish Nicola took the opportunity to be honest with George - not just about her financial problems with the businesses but also about Eddie's money when she had a chance 😬 Now this will drive tensions between her and George and this isn't good for Ivy.

  • kath46blue
    Sheila Hounslow (@kath46blue) reported

    @CliveMyrieBBC @BBCOne @BBCiPlayer Oh no Clive . I can’t stand tea . The smell makes me feel sick . I have to stand at arms length when making my husbands tea ! I haven’t had a cup since I was 5 years old . And when I left school and started work . They made me tea Girl . Making 15 cups at break time !

  • Lloydp78
    Lloyd Preston (@Lloydp78) reported

    @BBCiPlayer No matter what I do in my settings, the sign language man will not leave my screen and I have commentary over the actors dialog . Please fix this bug as it’s ruining Eastenders for me

  • albarr1978
    Alex Barrett ☘️🇮🇪 (@albarr1978) reported

    @bbceastenders @BBCOne @BBCiPlayer The storylines are awful right now and the so called acting is even worse

  • Jayefc60
    J (@Jayefc60) reported

    The picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.

  • sutty56
    crazy cat lady (@sutty56) reported

    @BBCCasualty @BBCOne @BBCiPlayer She’s the worst cast member in years , get her off the programme . Awful

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer Boring boring boring. Unbelievable nonsense story. Why would Priya steal a car to take Ravi to hospital and then not even ask for him to be seen? She would have asked for help weeks ago. Children boring with endless disasters. I wish the car crash had written them out.

  • innov8tor3
    Peter Jones ⚒️🔭🌍 (@innov8tor3) reported

    Hey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?

  • bodypolitic31
    bodypolitic3 (@bodypolitic31) reported

    @thelizcarr @BBCOne @BBCiPlayer I cannot fathom how these ghouls, determined to push this through despite all the problems, still think they’re the good guys. It’s evil.

  • PGUK78
    PC (@PGUK78) reported

    @bbceastenders @BBCOne @BBCiPlayer The decor is so awful.

  • clarkejoseph49
    Joseph H Clarke (@clarkejoseph49) reported

    @bbceastenders @BBCOne @BBCiPlayer What was that poor attempt fire effect at the end of tonight’s episode? That CGI fire was absolutely terrible.

  • RonanGKelly
    Ronan Kelly (@RonanGKelly) reported

    @bbcnipress @StephenNolan @BBCiPlayer I have no problem with this new series being promoted. However, it is grossly unfair that most independent productions don’t get the same level of promotion either online or on-air. So why they don’t speak out? Well, it’s probably because they fear the consequences of doing so.

  • TartanLeotard
    Martin Nisbet (@TartanLeotard) reported

    @bbcpress @BBCiPlayer Possibly the worst incidental music ever written.

  • oldschool454
    Tom Parker (@oldschool454) reported

    @SamsungUK Please can you tell my why I keep getting error code 02100 when trying to play @BBCiPlayer on my Samsung TV? I have googled problem and done every suggested fix with no success. Please help!!