iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Playback Issues (31%)
- Sign in (29%)
- Buffering (20%)
- Crashing (20%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 4 hours ago |
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Playback Issues | 7 hours ago |
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Crashing | 5 days ago |
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Playback Issues | 8 days ago |
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Buffering | 9 days ago |
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Sign in | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Emily jones (@Emilyj251288) reported@BBCiPlayer @SamsungUK we are getting error code 2100 when trying to access iplayer.Can someone help please.Its been like this for a week.Ive tried the suggested fixes online.I called samsung help line and were put on hold for over an hour and the girl never came back to the call
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Welsh Women's Rugby🏴 (@waleswomenrugby) reported@BBCScrumV @BBCiPlayer Please fix the stream 😭
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Ciaran Carson (@carsey10) reported@StephenNolan @gordonlyons1 @BBCiPlayer Fs there are two small housing estates near me that are built for people with disabilities so what would be the problem if the majority of cars were mobility in some streets
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allan michael Mcmanus (@mcma90004) reported@bbcdebatenight @BBCSounds @BBCiPlayer Someone needs to stop her talking never had a real job and she is meant to help run a country who is she keeping happy to stay in a job she can’t even tell you how many families are waiting for a council house thick total thick
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Les Bien (@BertSnazzle) reportedWhat’s going on with @BBCiPlayer app? It’s complete garbage…takes about 5 minutes to sign in 😠😠
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Cat ❤️ saw xlov (@bubbleyoongz) reported@Pearson_Izabel @BBCiPlayer It's so annoying, the coverage has been terrible. Our skater is skating rn and I can't watch it!
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🔺Paul🔻 (@paulnorwich) reportedI have one account on my iPlayer. Why it insists I choose an account every time I use it I don’t know. There also needs to be a way that I can link my TV Licence to my account so I don’t have to confirm all the damn time that I have one. I love @BBCiPlayer but it needs work.
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Les Twigg (@LesTwigg) reported@clive_wilson @BBCiPlayer Ours stopped working a couple of days ago. Just stalls on the BBC iPlayer logo. All the other channels are fine, just the one we have to bloody pay for doesn't work!
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Paul Miller (@Mill01234565) reported@bbcdebatenight @BBCSounds @BBCiPlayer No one, I saw, mentions the amount of people using their own money to go private. But governments UK and Scottish spend more time dealing with ideological or minority issues. Whether its SNP or Labour we are being let down and we seem happy to vote for the muppets letting us down
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Jim James (@JimJamesHorgan) reported@bbceastenders @BBCOne @BBCiPlayer That gym moment of watching a terrible actor trying to look smart felt like eastenders hitting new depths but then came the break in scene 😣 Go to any amateur group & you'll find way better actors. Even when he has good lines he just wastes them 🤢
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Dave (@achetcase) reported@BBCSport @BBCiPlayer Turning off again now. Can not stand this stats and club history fanatic who just doesn’t commentate on the actual game. Worst football commentator I’ve ever heard.
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer Lauren is beautiful but a terrible actor, she either shouts or mumbles most of the time. And of course she has another disaster this week, she's always doomed!
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PC (@PGUK78) reported@bbceastenders @BBCOne @BBCiPlayer The decor is so awful.
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer We all know the marriage isn't going to work out! What about Joel and Zack??
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedHey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?
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Jo (@cfs_jo) reported@BBCCasualty @BBCOne @BBCiPlayer Worst episode in a long time.
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iggyboy63 (@DavidSh99798518) reported@bbcpress @BBCiPlayer Thought it terrible tbh..safe,middle class viewing
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Villanmike (@villanmike73) reported@Helen_Barnard @BBCiPlayer First world problems! Moan about anything because you believe the BBC is an easy target. Honestly
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Owen (@owenpriestner) reportedSome quality metaphors being dropped in the snowboard racing @BBCSport @BBCiPlayer #WinterOlympics #MilanoCortinaOlympic2026
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donna rawlinson (@jamieshawn1623) reported@bbceastenders @BBCOne @BBCiPlayer link dont work goes to facebook
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Tom Parker (@oldschool454) reported@SamsungUK Please can you tell my why I keep getting error code 02100 when trying to play @BBCiPlayer on my Samsung TV? I have googled problem and done every suggested fix with no success. Please help!!
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The Men's Advisory Project (@MensAdvisoryP) reported@StephenNolan @BBCiPlayer This is why MAP or Women's Aid provide time & support whilst a victim thinks through their options. We support them with examining risk and making safety plans and work together to see how to leave safely. For so many, leaving or ending the relationship is the most dangerous time
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Easphc (@Eaaphc2023) reported@StephenNolan @gordonlyons1 @BBCiPlayer I call mornings the Peugeot school run as all the new Peugeots outside the school every morn. I know the drivers and they don’t work. *** all wrong of them
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kylee mooney (@KyleeMumof4) reported@SundaeLolz @BBCiPlayer Im with sky and its on their but says due to a technical error it cant be played. But its not even showing up on iplayer. Strange
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Tom (@TomTomlewis063) reported@bbceastenders @BBCOne @BBCiPlayer No one likes Johnny and the actor is terrible. Axe him now.
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Blaco Bass (@blacobass1969) reported@bbcquestiontime @BBCSounds @BBCiPlayer He's the worst of working class people. What a ****, tax dodger promoting other tax dodgers. Absolute ****.
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George Spence (@georgespence1) reported@BBCMOTD @BBCiPlayer That screeching woman commentator on Arsenal game would do your ears in. Had to turn the sound off. Terrible from @BBCSport women are not compatible with the men's game.
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Laura Phillips 💙 (@LauraPh222) reported@BBCiPlayer: The 1986 explosion at Chernobyl triggered a public health emergency across Europe. Forty years on from the disaster, @JordanDunbar10 travels to Chernobyl to examine the events that led to the world's worst nuclear accident and what we can learn from them today.
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Lorraine (@LORRAIN25481106) reported@bbceastenders @BBCiPlayer Awful storyline and writing = awful acting from everyone involved.
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Martyep74 (@martyep74) reported@StephenNolan @nipsa @BBCiPlayer P/2 👉 people getting into debt because of errors, cases of people having to pay back housing benefit because mysteriously the HB money disappeared during the migration, so SOMEONE or some landlord/gvrmt body has got extra money by forcing the Tennant to pay instead of