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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (67%)
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Buffering (22%)
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Crashing (8%)
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Sign in (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Playback Issues | ||
| Buffering | ||
| Playback Issues | ||
| Playback Issues | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Fahima
(@fahimaaaaaaaaa) reported
iPlayer is the worst
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Richard Easterbrook
(@1Easterbrook) reported
What on earth has happened to iPlayer? Picture quality streaming this World Cup is terrible. Even ITV have sorted their act out this time round
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Jaiplays
(@plays_jai) reported
@bbceastenders BBC iplayer auto played this episode for me last night but not Thursdays. Idk if that was an error or something
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Joanne
(@jodanmitch) reported
@bbceastenders I am watching this on IPlayer in the mornings and just cannot stop the tears as I watch. Not just Lola but Lexi the actress is just so heart wrenchingly good. Billy he is so broken already into the story. I’m sure I will Not be able to carry on watching as it plays out 😢😫😢
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🇧🇷🇯🇵
(@tjxlamar) reported
iplayer gotta be the worst platform to watch ball on
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sara who?
(@sasha2deep) reported
st*ged3 not being on iplayer may be the worst thing happening to me rn
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Chris Jones 🐀
(@ChrisJonesBiz) reported
@VodafoneUK Ever since we switched from EE to Vodafone Fibre Broadband we have had problems with buffering on iPlayer and ITV Hub apps on the TV. It is worse in the evening and impossible to watch on these apps after 19:30 event when the TV is wire connected to the hub.
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Uday Reddy
(@udayreddy4u) reported
@JioCinema Thank you fixing all the issues. Been able to watch 4K on TV & iPad without interruption since yesterday. This is the first time an Indian company is streaming a major global sport & you did it way better than anyone else. BBC iPlayer is stuck at 720p.
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Jack hicks
(@Jackhic61983843) reported
@BBCMOTD @BBCiPlayer @BBCSounds Who's commentating on the iplayer coverage? They're both awful, they've pronounced godin 5 different ways since the game started and keep repeating themselves over and over
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anna
(@_annaxb) reported
this woman on iPlayer commentary is awful I don't need a second by second narration love I've got two eyes in me head #URUKOR
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Scrat 🐝 🇬🇧🏴
(@Scrats_Nuts) reported
@Stanley_Walker @talkSPORT I tried the iplayer radio 5 live commentary, equally as awful pair on there. Sounded like Mike Tyson and another woman.
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Kev
(@GreenSpaceHand) reported
@scottygb What about fixing the appalling rewind/fastforward on iPlayer or the shockingly poor up-next that appears to have no problem Segwaying from news to some blood soaked horror movie. Is it really that hard to select a program similar to the one you are watching.
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⚜️Kyle ⚜️🏈
(@losches04) reported
@118519D I've said sod it for the last 2 years. No issues as of yet, although I don't watch iPlayer or anything
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K.
(@KayethenLFC) reported
Hate having to stream on iPlayer when I’m at work, it’s just so much slower
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Phil not Bob
(@Bob71136804) reported
@BBCiPlayer why is my iplayer constantly getting stuck and buffering? It’s been doing it for the last couple of months. Before that it was fine. Netflix, Disney and Prime all fine…..I’m fed up of it tbh. I’m forced to pay £13 a month and it doesn’t work!!!!😩
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Dave @ United Online
(@united_online) reported
@JackWhitman_7 Yeah, they're using the same commentary for the iPlayer and radio. It doesn't work and comes across as annoying.
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Dr Charlotte Lydia Riley
(@lottelydia) reported
Am I missing something or is the television coverage of this World Cup terrible? Trying to find a day’s highlights package on iPlayer and there are a few 3 min clips and nothing else, except for some full replays of random matches
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MD. We’ve never had it so bad. 🇺🇦🇬🇧🇪🇺
(@surfdoctor) reported
@nickpiggott @scottygb It’s in HD on iPlayer. This is a transmission issue not a production one. Shouldn’t be expensive to actually do it. It’s the digital bandwidth for all the regions that costs.
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Alex 🦁
(@goodzorr) reported
This is the first game I've watched via the BBC iPlayer app on my pc and the quality is trash. Watched it via UHD on my TV and it's fine #URUKOR
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Mike
(@porrig) reported
Tuning in to find out Dalot isn't starting is almost as disappointing as the drop in quality when switching from iPlayer UHD to @itv's dodgy version of "HD". #worldcup2022
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The Last Girly Swots to join Tw❄️tter! 💙 😷 🇺🇦
(@TheLastPersont2) reported
@BBCiPlayer oddly the video quality is a lot better in the @bbcstrictly clips posted on Twitter than on BBC iPlayer on our laptop - especially in the middle of dance sequences when iPlayer gets very blocky/blurry, definitely room for improvement - please fix it BBC! #Strictly
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James Early
(@JamesEarlyFP) reported
ITV Hub has crisp HD quality whereas BBC iPlayer doesn't seem to have quality better than a potato, I want to enjoy the football but can't tell which player is which lol
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Alex Orka Golf
(@AlexOrkaGolf) reported
SAs Rouge Heroes on #BBC iPlayer is quality
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coca †
(@_pinkpyramids) reported
iplayer’s so behind help
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Chris Savory
(@cjsavory) reported
@archiert1 Archie, do German TV figures take into account streaming? Just curious - BBC split out TV vs iPlayer/website streams when reporting numbers for the England-Iran game. How many of those 16m were watching online while at work etc, given the day/time?
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MancPacker 🇬🇧🏈🧀
(@MancPackers) reported
@callum1512_ Can I get this on iPlayer? This commentary is absolutely awful @BBCSport
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willie reid
(@wreid287) reported
@IndiaWilloughby I’m from glasgow I remember it well I watched both parts on iPlayer a few weeks back - terrible crime
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Richard Easterbrook
(@1Easterbrook) reported
@brettd1981 Yep, UHD on iPlayer smart tv app is great - the streaming through the website is terrible
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oliver
(@gu77ed) reported
iPlayer quality is absolutely garbage.
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Steve Evans
(@s11_blade) reported
@BBCiPlayer why is the stream so glitchy? No issues at all watching on ITV stream, but iPlayer buffers, picture quality keeps dropping, what's going on? #URUKOR