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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (33%)
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Sign in (27%)
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Playback Issues (25%)
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Crashing (15%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Sign in | |
| Horncastle |
Sign in | |
| Leicester |
Crashing | |
| London |
Playback Issues | |
| City of London |
Crashing | |
| Portsmouth |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Book of Taskmaster
(@BookOfTM) reported
@missguided72 That is so weird. I’ve always had trouble with bbc iplayer. I just assumed it’s because I was in another country. I suppose rebooting etc didn’t help. There’s probably some setting that it’s picking up. Thinking your still in America.
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Paula Puddephatt
(@paulapuddephatt) reported
@AdoreBobbyBeale @realseanslater If you got the app on your phone, it wouldn't work? That's annoying. I watch iplayer always now, but not always early. As early as I can, but on catch up sometimes.
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Martyn Havell
(@BadWilf) reported
@Dave8001 The lack of established characters is a huge problem. If you’re scrolling iPlayer, nothing about that thumbnail screams Doctor Who spin-off
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Guy Allen
(@Guyartall) reported
Not only is ITVX the worst by far streaming service. Why don’t you load shows that are playing currently. I thought I’ll watch Grace when I get in! No because you’re to incompetent to have it streaming along side it live! Have you watched iPlayer
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L|ALBRIGHT
(@AlbrightL5942) reported
Why has the BBC gotten worse every year when it comes to the quality of their IPlayer performances? This year, out of the 100s of acts who submitted readings, they only put 15 on. Last year, it was even worse; only 8 performers were chosen to read.
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Slippy Foxwell Underfoot
(@6thfret) reported
Watching Double Dynamite on iPlayer. Jane Russell keeps taking a stocking off the same leg. This is not a problem.
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Jonathan Frewin
(@jonfrewin) reported
@katebevan @hendopolis I wonder if they’ve figured out how to make this work on the iPlayer. I wrongly assumed it might have been sorted when they made the change enabling freesat to show local news in HD a couple of weeks back.
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watkin comma kevin (extra medium)
(@thatKevinGuy) reported
@BookOfTM @missguided72 bbc iplayer has been given me nothing but grief using my mcafee vpn for several weeks now. It worked after I first learned to connect it for awhile, but even when I specifically use a UK server and hit refresh a dozen times, it still won't work
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BAILEY.CHILDERS
(@BAILEYCHIL30868) reported
If you're using the BBC iPlayer on a UK device, it might not be using your regional settings. Here's how to fix it. BBC iPlayer is not using regional settings to change the content over.
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Robin/Robbi 💜💚
(@SillyGooseRobbi) reported
@SancastleAir @loqjawrelius Yeah, they couldn't get anyone else because nobody wants to be showrunner because of how **** the fans treat the showrunners. The show isn't in trouble, was one of the most watched on iPlayer last year and is still immensely popular.
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Ernest Malley premium account for only $8 a month
(@ernest_malley) reported
why does the BBC not add the Bucks Fizz and world darts and radio 1 trouble at the tops and blood on the carpets to the iplayer archive. People would thank them for it.
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An Unearthly Doctor 🇮🇪
(@UnearthlyDoctor) reported
@Ciaraioch Get a VPN and you can stream iPlayer. I use Surfshark. There's 3 year deals that work out a follow or 2 a month.
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Harry 🎸 📷 🕹️
(@Grumpyrocker) reported
@madebygoogle I'd not used it for a few weeks. But now any app - YouTube, iPlayer, Amazon apps don't trigger HDR. Not casting. But Dolby Vision works fine in apps that support it such as Netflix and Disney. So there's no issue with the connection to the TV.
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Auchenhove🏴🏴
(@AuchenhoveJohn) reported
Just caught up with QT on IPlayer . What an absolute car crash of a performance from Bowie, ripped up for arse paper. I’m a Scot and would never support the Tories but it’s actually toe curlingly embarrassing that Scotland had produced such a jibberingly incoherent imbecile !
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JOHNIEHORTON
(@JOHNIEHORTON4) reported
Xbox players are encountering playback issues with the iPlayer service. Doctor Who seems to be having trouble streaming lately. Whenever I try to start a new episode, the video freezes and I get a white screen of death.
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Chris Pearson
(@Boro_Brick_Road) reported
Just got back in from work, is there anyway to watch #partygateenquiry ? Can’t find it on iPlayer 😣
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Russ
(@RussTHFC75) reported
@JerseySpur5 @Saintzenitsberg Watched him today on iplayer first half only. He wasn't good, seen him twice for Rennes his defending needs work. Evening
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John Horgan
(@ElHoggo) reported
@itvx #itvxrubbish itvx simply doesn't work. What a heap of garbage. Itv hub was fine but now clicking the itvx app fires up iplayer!! I can't watch any itv on catch up now. Well done. How to lose viewers.
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Truth Over Liess
(@OverLiess) reported
@ITVX is hands down the worst iPlayer to try and watch programmes on! You would think a company of that magnitude would have better technology! #ITVX #terrible
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Migs
(@mfemigs) reported
ITVX has to be the worst streaming app ever. I thought iPlayer was bad, but this is entire universes worse
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John, 🎙️War On Seafarers Podcast📻📱
(@sackedseafarer) reported
@Mendelpol Seriously? My dish is knackered so I’ve been watching live TV via iPlayer/ITV Hub etc. Looks like I will have same problem.
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olivia 🪐 | kdb captain era
(@leahsflowerss) reported
FUCKKK my vpn doesn't have a geo-location for the UK so bbc iplayer doesn't work
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peters🐈🦐
(@peters63029684) reported
Xbox One owners have been having problems with the iPlayer service. Reports suggest that it is freezing and not loading videos. My bbc keeps buffering/going to the old static screen we used to get when channeling the Aerial.
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GO GINA
(@angenxtdoor) reported
@kfckingsav use bbc iplayer, only problem is they don’t have season one anymore i think
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M|frederick
(@Mfreder75053790) reported
How does the iPlayer work?If you have a TV with a built in digital tuner, you can use the iPlayer to watch programmes that you've downloaded from the BBC website. You can also watch programmes that have been broadcast since 1 January 1989
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Dr. Tony Alexander Ph.D
(@10stofchaos) reported
@jazzpaul82 @marginall727 Was having problems with the Iplayer last night but I’m defo gonna watch that
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AndyinBrum gratefull im not Space Karen
(@AndyinBrum) reported
@ernest_malley I asked about why there’s not all the Horizon archive on iPlayer. Was a problem with the music rights iirc
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John Horgan
(@ElHoggo) reported
@ITVXhelp @ITVX Hi. Its a Panasonic smart TV. TX-43GX550B. The app has always fired up iPlayer. But i used to be able to click on the little preview icons for individual programs above it. This used to get me in. Now they dont work either.
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DALEY
(@LINDYDA73263327) reported
I’ve tried clearing the cache, restarting my device, and changing my playback setting but nothing seems to work. Is there any way to make BBC iPlayer stop playing automatically when I pause it?
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Chellebelle 🤪
(@Chelan96831786) reported
@ITVX why can I never stream from your channel. No issues with bbc iplayer or all four even ch5. But ItvX is rubbish. Never had an issue with itvbe- absolute rubbish since the change!