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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (39%)
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Sign in (24%)
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Playback Issues (24%)
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Crashing (12%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Crashing | ||
| Playback Issues | ||
| Sign in | ||
| Buffering | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Max, Mystic Manufacturer
(@MaxMakesMagic) reported
@emmmzyne Blippi is the only thing I banned on the kids tablets. It's so awful. Thankfully they are happy with (the rest of iplayer + Disney plus + Netflix + amazon kids)
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Ruth Schönegge
(@polarhuller) reported
@sharon_talklady @LaurenceAkers Huh, I have the same setup but BBC iPlayer won’t work for me. Telling me I wasn’t in the UK!🤔
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Graelwyn 💙💙💙#FBPE
(@Graelwyn) reported
from
Southampton, England
Sat here absolutely fuming whilst watching 'A Killing In Tiger Bay' on iplayer. Omg. This sickens me. Absolutely sickens me. Those poor men. This should never have happened and the terrible thing is, it STILL happens. A person is NOT their skin colour 🤬🤬🤬
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Dr_Stoat
(@alanreed2403) reported
@caitlinmoran All4's Resume function doesn't work either. I'm sure ITVHub and All4 were designed simply to make iplayer look better.
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J 🦅🦅
(@JacobCPFC_) reported
why is the quality on the iplayer website so ****
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martin1evans
(@martin1evans) reported
@stuwolwalton Panorama, footballs broken Promise, academy's etc, worth catching up on iplayer,
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Jan Kemp
(@JaninLincoln) reported
Why is the visual quality of #Strictly so poor on #iPlayer?
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Mar Vickers
(@mar_vickers) reported
@scottygb BBC iPlayer has the advantage of variety over Netflix, while the beginnings of the Prime sports offering has quickly brought it up to speed despite originally crap interface. ITVHub and All4 are just terrible, terrible options
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Liam Waldie
(@liamwaldie) reported
First World Problem: Went to watch Vigil on the iplayer and turns out they don't broadcast audio in anything other than stereo. Can't test out my new surround sounds just yet
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Chris Roberts
(@ClimatePrimate) reported
@rpallanuk Easy mistake to make - I was terrified for a moment that my kids were emitting the equivalent of 1000s km a week on Netflix/iPlayer! Embedded cloud computing emissions still very interesting though and easy to miss in personal CO2 footprint. My work HPC usage is another story…
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Robert Hornett
(@REHornett) reported
@StuHornett You could just borrow my BBC IPlayer login ;)
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Nadine UK
(@NadineUK3) reported
BBC iPlayer 💻 American Series "A Teacher" The inappropriate student-teacher relationship. She should nip it in the bud, from the very beginning of the problem. Move the kid to a different class, and not entertain the foolishness.
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Debbie ◟̽◞̽ | Ethan Torchio Era💗
(@Georgeroyde) reported
Ok BBC and Channel 4 are gonna have to talk to each other and make this work somehow bc #Silentwitness starts in 8mins and #gbbo isn't done yet 😬 (ik iPlayer exists but I wanna watch them live!)
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Citizen on the Sopha 📉📈 💚💛 🦌
(@FunSoph) reported
Downloading stuff from 4OD, iPlayer, Netflix etc. for going away (we don't have internet or telly service in Spain). So far got "Help" and an old cricket themed film off 4. Any suggestions? We like noir stuff, Shane Meadows and Shameless style of comedy...
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Mar Vickers
(@mar_vickers) reported
@scottygb All4 just as bad - the problem is the compulsory ad/Free2Air model really doesn't work well with streaming - it works VERY well with event TV like sport, but with streaming, subscription model is FAR superior - and BBC iPlayer is essentially a mandatory basic subscription service
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David Oxendale
(@intouchwithox) reported
@ImIncorrigible @BBCOne The first episode (and maybe E02?) Was available simulcast, but iPlayer seemed to have cap /buffering issues at this end.
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Sarah Brunton
(@ButtonsPearls) reported
Just when you think sleep is going well with being down to just one wake up a night, age screams at you for 1.5 hours and you end up sat watching Hey Duggie on iplayer because it's the only thing that seems to help...
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Elaine
(@ElaineYoung94) reported
@PatricKielty Watched this on the IPlayer. Really worth the watch. I’m of the same generation as yourself & there’s nothing worth going back to those bad days. The only thing it achieved was lost lives, broken hearts & broken families.
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Dan Toland, probably
(@UrbanSpaceman61) reported
@earth_2 @McKeeLena I'm not sure how quickly the new eps will air on Max, since there's only been one special since it went live. I think it took a day but I don't know for sure. I can confirm that using a VPN has made iPlayer available for me once I was able to get a login to work.
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Dawn Winskill
(@DawnWinskill) reported
@RealTimVine No problem. I've deleted my tweet now you've seen it. It's on iPlayer now if you change your location to South East in the settings but only until tomorrow. The 6.30pm version was slightly longer where you mentioned judging the talent contest at the school.
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Paula
(@xPaula3x) reported
@Ubiquiti I have an issue where itv hub iplayer and amazon prime doesn't work and either says there something wrong with the proxy or vpn or says I'm not where I am. have you any idea how I can fix this?
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TheGavNinja
(@TheGavNinja) reported
@ThigyDaze @venetiangambler Yep, should’ve binned Sky a long time ago. I used to watch the football but I have BT Sport on my pad as part of work broadband so that does me & prefer to listen to it on the radio these days. Netflix, Prime, iplayer sorts the rest.
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Lisa
(@LisaGilhousen) reported
@SamHeughan Hmm. I wonder if I can get my finicky BBC iPlayer to work for me tomorrow.
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Andrew D Peterson
(@Getagrippicus) reported
I wish they'd just drop the final episode of #Vigil onto iplayer. It's crap, but I can't help wondering how it ends. Just put it out its misery.
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Ben Roberts
(@benliquidkenya) reported
@JuneOkal ?? Whats the issue? I have general issues with BBC iplayer but i have other tricks up my sleeve besides VPN to solve such content geo blocking
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jonathan boot
(@diggerboot) reported
@caitlinmoran Got to agree ITV hub is awful , for all that people like to complain about BBC iPlayer is a joy to use compared to all the others ..... Prime Def gives ITV hub a run for its money though
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Colin Hough
(@wonderfulsumbdy) reported
@MrJohnNicolson @CommonsDCMS John can you ask why over lockdown, when they literally had a captive audience, their output was so abismal? They have the biggest radio and television archive on the planet and unless you had access to iPlayer/Sounds which many elderly people don't, you struggled to find quality
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Bev Taylor
(@bevtayloryork) reported
@NHS_RobW @CBeebiesHQ Wow, how exciting is that? Love your video, George - can I bunk off work and watch your programme? Oh, I can watch it on iPlayer after work!!!!
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Deborah Baker
(@hawthornesbiz) reported
So now I can't watch BBC on iplayer without a new sign in. But I've no idea as it was done for me. @bbc appalled. So much for accessibility.
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Stuart Fotheringham
(@StooMonster) reported
@naitee1 @BritBoxHelpUK Haha, not just me then — Safari 15 still works with iPlayer etc but doesn’t appear to work with BritBox right now BritBoxHelpUK suggested using another browser, and it does work fine in Chrome … so looks like it’s just new Safari 15 that doesn’t work