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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 41% Buffering (41%)
  • 26% Crashing (26%)
  • 20% Playback Issues (20%)
  • 9% Sign in (9%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Sign in 6 hours ago
Southampton Crashing 4 days ago
Birmingham Buffering 5 days ago
Gillingham Crashing 5 days ago
Crowborough Buffering 10 days ago
Wigan Video Quality 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • mattFarris
    Matthew Farris 🏳️‍🌈 (@mattFarris) reported

    @bbceastenders @BBCiPlayer Bea could drive that car straight through all the plot holes in this terrible story.

  • ranahabarana
    Ranahabarana (@ranahabarana) reported

    @bbceastenders @BBCiPlayer What is that awful outfit Denise is wearing, those trousers 😱 Silly Lauren. I don’t know why George is in a huff about the money, he deserves to have after all that **** with Eddie & yes what kind of business man is he not checking his restaurant’ account???

  • onein300
    Lee Millard (@onein300) reported

    @thelizcarr @BBCOne @BBCiPlayer We just need it regulated and the awful status quo rectified.

  • antoniosteve
    Steve Jones (@antoniosteve) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer BBC News wasn't the worst, by a long way. But they did contribute.

  • justynjj
    Justyn Spooner (@justynjj) reported

    @ITVX can you get the dev team to sort out your streaming quality. It makes your service look terrible especially for the @FIFAWorldCup @BBCiPlayer are years ahead of you in quality.

  • watertiger69
    Clive B 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🕉️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@watertiger69) reported

    @BBCSport @BBCOne @BBCiPlayer Quite possibly the worst game I've seen this season. 😴💤

  • superbardiuk
    BARTIERBARDI💋👠 (@superbardiuk) reported

    @bbceastenders @BBCiPlayer Tonight Eastenders honestly felt like a cheap Hollyoaks episode, awful

  • Barbara91474014
    Alicepugh 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Barbara91474014) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer People having to crowd fund to pay exorbitant rent. One already has taken out a loan because his wife's sick and can't work.

  • Grokton
    Andrew (@Grokton) reported

    @BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.

  • StevenWilc34988
    Steven Wilcox (@StevenWilc34988) reported

    @bbceastenders @BBCiPlayer Libby has been back for 5 minutes, and she has already brought trouble to Chelsea's door by convincing Chelsea to get involved with Grey's gran. Sheila is not going to tell Chelsea she's cut ties with her grandson, despite being in prison for murdering 3 people.

  • GHmonkeyboy
    Glenn Holland🐵 (@GHmonkeyboy) reported

    @bbcpress @BBCiPlayer This was absolutely terrible. Nothing happened throughout, boring all the way too the end. Glad to see it finish! WOULD NOT RECOMMEND!

  • Mathieson4426
    The lefty Interrogator (@Mathieson4426) reported

    Will you sort your ******* iplayer coverage out. Bloody awful, whem ypu tell peopleto change channel and dpnt actually change the programme. Do you talk to each other? @bbctennis @BBCiPlayer

  • DazzMetalFlame
    Eternal Flame🔥 (@DazzMetalFlame) reported

    @k_heyrab @bbceastenders @BBCiPlayer Would you rather he be boring and soft like he was a while ago? Also therapy doesnt always work, sometimes you end up worse

  • clarkejoseph49
    Joseph H Clarke (@clarkejoseph49) reported

    @bbceastenders @BBCOne @BBCiPlayer What was that poor attempt fire effect at the end of tonight’s episode? That CGI fire was absolutely terrible.

  • Grokton
    Andrew (@Grokton) reported

    @dnmcg @BBCiPlayer Hi! Spotted a UI bug on Red Dwarf. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team!

  • crabshank
    Gelasius Corbin (@crabshank) reported

    The worst thing about watching the World Cup on catch-up is how long it takes them to upload the matches @ITVX @BBCiPlayer

  • mistralol
    Mistralol (@mistralol) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer When leaders do not listen to the public or resolve a forever list of increasing issues, yes people are going to reject the goverment.

  • ricardohx4
    Ricardohx4 (@ricardohx4) reported

    @bbceastenders @BBCOne @BBCiPlayer Vicki and Mark are terrible boring sad sack characters - they bring nothing new, they’re typical types that give the show its miserable depressing dreary life reputation it’s always trying to shake off.

  • RThorn1
    Roy Thornton (@RThorn1) reported

    @BBCSport @BBCiPlayer Pity this is going. The people on just have not been the quality needed to watch. Alex is ok but some of the others have been poor.

  • jeromejazzy
    Jerome Tucker (@jeromejazzy) reported

    @bbceastenders @BBCOne @BBCiPlayer Just finished watching. For the love of god get rid of all 3. Oscar,Jasmine & Josh. They’ve taken acting to a new low. AWFUL!

  • Vegcarium
    Vegcarium (@Vegcarium) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This is awful

  • Sebby2067
    Dave M (@Sebby2067) reported

    @bbctms @thehundred @BBCiPlayer Terrible competition The Hundred this gimmick cricket is just garbage

  • DaisyM40397
    daisy may (@DaisyM40397) reported

    @bbceastenders @BBCOne @BBCiPlayer Zoe and jasmine have been awful additions to the show

  • julie_twickers
    jj 🐦 (@julie_twickers) reported

    What has Sheridan smith don’t to her face? It’s awful #theCage @BBCiPlayer

  • JasonMo95527460
    Jason Moulton (@JasonMo95527460) reported

    @bbceastenders @BBCiPlayer Ravi's car crash - rolled multiple times, all four occupants in and out of AE within an hour, with only a small plaster on Pryia's noggin. Ian reverses into a child at 0.000001 mph, boy is paralysed.

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I'll be curious to discover how Suki and Vinny will react when they discover Ravi's attack against Nugget. Would Suki keep her promise to Priya and get Ravi the help he needs? She'll feel guilty for throwing him out but doesn't want to jepodise the adoption.

  • everindecisive
    Dr Tommy Bananas (@everindecisive) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.

  • bernadette67_a
    Bernadette Shaw (@bernadette67_a) reported

    @shellthestig @bbceastenders @BBCiPlayer So is Oscar….definitely signs with him. Jean has behavioural issues in addition to bipolar. And Bert & Ernie act strangely but they might just be terribly bad actors! Not sure this is necessarily miles off for a Square of people.

  • BarryJane44
    Mr P. (@BarryJane44) reported

    @bbcpress @BBCiPlayer awful.

  • BbukSave
    TV Fan (@BbukSave) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What an awful use of the license fee