iPlayer status: streaming issues and outage reports
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Full Outage Map
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (32%)
- Sign in (29%)
- Playback Issues (29%)
- Crashing (10%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Buffering | 6 days ago |
|
Feltham
|
Buffering | 7 days ago |
|
City of London
|
Playback Issues | 9 days ago |
|
Waterlooville
|
Buffering | 12 days ago |
|
Blackpool
|
Buffering | 19 days ago |
|
Cambridge
|
Buffering | 27 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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sæmunder99 (@SaeMunder99) reported@BBCSport @BBCiPlayer Can I just say your commentators are ******* awful to listen to. So poor and biased
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Steven Wilcox (@StevenWilc34988) reported@bbceastenders @BBCOne @BBCiPlayer The show is on the verge of going all gangster again, which is why people turn off in the first place. Why would you want to undo all the hard work you've done to go backwards?
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Lucinda Tobyjug (@msloobylou) reported@Lowlandslady @BBCiPlayer That show is AWFUL!
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Lorraine (@LORRAIN25481106) reported@bbceastenders @BBCiPlayer Awful storyline and writing = awful acting from everyone involved.
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BrummieGirl (@takethe_highway) reported@bbceastenders @BBCOne @BBCiPlayer Its soap. Actors leave, characters move on etc. But if you want this pair to work these guys and the writing are gonna have to work on selling it a lot better than is currently happening.
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Shaun Berry (@shauntberry) reported@bbcquestiontime @BBCiPlayer @BBCOne And straight away FB is focussed and seething about Jenricks comment. Terrible presenter of QT. He’s not even on!
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Sir Brian of Ipswich (@brianofipswich) reported@bbcpress @BBCiPlayer Just finished. Not seeing the hype. Michael is throughly unlikable. No pride in his home, appearance or employment. Nihilistic and a compulsive liar. Emotionally stunted and a taker. He treats anyone that requires something of him with distain. Awful man.
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedApproaching 24 hours outage, now, @BBCiPlayer , with a @SamsungUK TV that won't load beyond the BBC menu system. This is rendering the BBC licence fee we pay subject to challenge on a non delivery of service basis. It seems Samsung are pivoting to a pay for upgrade model? 🤮.
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Danny Tarr (@DannyTarr) reported@StephenNolan @PeterCinnamond @BBCiPlayer Buskers don’t bother me as some of them are very good to listen too. It’s the preachers I have a problem with. It has got way out of hand and I agree something needs to be done. Cant turn a corner without someone shouting about Jesus down a mic or forcing leaflets in your hand.
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S.A (@SA01189711) reported@FootyAccums They're hiding it behind a paywall because they know everyone will see how much better the FA Cup final on BBC iPlayer UHD HDR HLG looks. It completely embarrasses the TNT Ultimate feed. The drop-off in quality since BT Sport left is an absolute joke. @BBCiPlayer @tntsports
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I just hope Mark's reckless actions at the end of tonight's episode don't backfire on Vicki or Lauren. They've both got so much to lose. Grant has landed Mark in a whole heap of trouble but I can't wait for the Mitchell/Branning feud to be revisited. 🔥👏🏼
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North Yorkshire Owls (@NorthYorksOwls) reported@DGroundhopper @BBCiPlayer @BlairMcNally1 I think what you and I experienced in Berlin is fine, because it’s organised, because you know it’s going to happen and if you want to get away from it, you can. The issue over here is people letting them off incorrectly, unorganised and occasionally in enclosed environments.
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Les Twigg (@LesTwigg) reportedAnyone else having problems with @BBCiPlayer? Constantly buffering so bad as to be unwatchable. No problem on other streaming channels so wouldn't appear to be our equipment or broadband.
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Nick Fletcher (@nicklesfletch) reported@bbceastenders @BBCOne @BBCiPlayer Why wasn't ravi sectioned earlier. He needs help. #eastenders
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Tom (@TomTomlewis063) reported@bbceastenders @BBCOne @BBCiPlayer Johnny’s actor is awful.
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Andy (@Andy63473458597) reported@BBCSportScot @BBCScotland @BBCiPlayer What a poor game, Ross County proving they are worst team in the division and Colin Steven proving he is worst ref in Scotland.
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Jill T - Food safety person and G/F foodie (@jill_jtc) reportedWhy has @BBCiPlayer gone from being the best to worst platform for tv?!! Your programmes & indexing & available prog’s are out of date & rubbish!! @TheRepairShop new series live on tv but you can’t watch on iPlayer - that’s just one example. Come on, where’s my licence fee going?
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Colin Brown (@Colinbr87729419) reported@newswatchbbc @BBCBreakfast @BBCiPlayer The BBC has been terrible in recent months, it shares opinions and rumors rather than the facts, very disappointed.
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Eddie Goss* (@eddieg_11) reported@Carl_M79 @BBCiPlayer Loved the novel back in school but that drama is terrible, best of with the old movie
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Tracey (@April_1970s) reported@Andy___Douglas @vicderbyshire @BBCiPlayer If you had bothered to read her testimony you’d know that she couldn’t explain why she had gynaecological problems which she sought help for. What is your point ? She knew, she lied ? Why is it men like yourself need the victim to explain themselves? Andy Douglas, I pity you.
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The Corporate Dude (@CorporateDude) reported@anon_opin I love @BBCiPlayer, it's years ahead of the awful @ITVX, but they need to track my usage and see that I skip EVERY SINGLE TRAILER. I don't want to watch a trailer for something else, I want to watch what I've selected.
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Rockmusic70's (@Rockmusic70S) reported@PatrickJoh21665 @GWandShows @BBCiPlayer Gorgeous and after the awful weather we've been having
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Lloyd Preston (@Lloydp78) reported@BBCiPlayer No matter what I do in my settings, the sign language man will not leave my screen and I have commentary over the actors dialog . Please fix this bug as it’s ruining Eastenders for me
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Elsa lion cub (@elsalioncub) reported@AmandaHolden @chattyman @BBCiPlayer Worst program on tele
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Andymacc26 (@Angusrockstar1) reported@StephenNolan @DHamill2004 @BBCiPlayer The problem is in their own community.
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WBA Essex Baggie (@ChrisRicha49037) reported@bbcpress @BBCiPlayer The 10+ Episode was the worst revisit show ever. Spoiled all the good work before.
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glasgowboyindc (@dcglasgowboy) reported@BBCSportScot @BBCOne @BBCiPlayer Kenny McLean? He has to have incriminating pictures, he’s awful
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ebbie (@LJamroziak) reported@hello2025149382 @RoyalFamily @BBCiPlayer What's the problem? Do you think it would be done now?
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Ryan (@ryanpr77) reported@leedsrhinos @TheChallengeCup @BBCiPlayer Quality line up, just missing Croft but Brown will do a job
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Rust is good (@GoodName4X) reportedCan't access @BBCiPlayer . Red button not working on any device.