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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (32%)
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Sign in (28%)
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Playback Issues (25%)
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Crashing (15%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Hackney |
Playback Issues | |
| Poplar |
Sign in | |
| Horncastle |
Sign in | |
| Leicester |
Crashing | |
| London |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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✳️♏️Jules*♏️✳️
(@JulesB_07) reported
Just watched first episode of Time on BBC IPlayer not sure I can watch anymore how can you lot watch that ? Honestly it’s like having work accept for 10x scarier at home
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Melody
(@yourskiesrmine) reported
Husband has destroyed himself sorting out the house yesterday, so lots of tea, duvet and old movies for us today. Plus lots of Glastonbury on the iPlayer. And naps as we had the worst nights sleep.
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James Dyas Davidson
(@JDyasDavidson) reported
@bt_uk I have a BT 4G hub using EE network and it's fine apart from the two sites I USED to use a lot - TED Talks and BBC iPlayer. Both won't play and now causes network loss. Come on @bt_uk, your technical team have known about this major problem for months. Fix it.
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Frances Lyle
(@esmelucy23) reported
@virginmedia So how do you verify this? We have been customers for over 20 yrs. Can only watch the channels on iPlayer. Sky is ok and some others. Cust serv said they would fix it and refund. for 4 days without it.
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Jack Harrison
(@VillaFan001) reported
@bt_uk They weren’t, I’m afraid - I’ve got a wider issue which is my broadband has been down for a week (!) but nobody seems to know how to solve this iPlayer mini hub problem.
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Martin Belam
(@MartinBelam) reported
@paulvcooke I don't know anything about him but with Twitter delay and iPlayer I saw people going "Terrible red" and then watched it in real time and was like, no, that's absolutely 100% fair
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Aaron
(@VonRoginald) reported
@TalkTalk none of my bbc channels are working. All other channels are fine and I have restarted the tv box and router. I’m having to watch the match via iPlayer is there an issue that you are aware of?
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Lois Wilson
(@LoisEWilson) reported
Watching the @glastonbury experience on iPlayer and so desperate to be in @HAIMtheband. Small issue of being musically talentless, not American, OH and also not their sibling 😭
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Tardelli_82
(@tardelli_82) reported
Pay for a television license and yet the #bbceuro2020 picture quality on iPlayer is nowhere near HD. Sound wise it's just as bad with another appearance by Danny Murphy. The coverage on RTE is miles better.
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Jack
(@TTVjables27) reported
Did someone say you could change the commentary to not danny Murphy? Please help and serious question (BBC IPlayer)
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Jack Harrison
(@VillaFan001) reported
@bt_uk @dodge4067 I’ve also just been discussing this with a member of your faults department - very bizarre issue but using iPlayer crashes the mini hub after a couple of minutes’ viewing every single time.
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Martin R
(@Martin_gt_four) reported
@VikingSlaveGirl Can't today, work is manic 😭 might have to iPlayer it later 👍
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Dave Jones
(@foomaniac) reported
@virginmedia Don't know what's going on but watching @BBC for Italy match, keeps stuttering on both HD and standard Def. Just switched to iPlayer on smart TV and it's perfect. This a general Virgin TV issue or just my box?! I mean kudos for internet at least...
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Nick Smith
(@twitrnick) reported
@BBCNews OK, the unexciting end to this story is that I must have been signed into a different service (probably iPlayer) and this has only just shown up. Glitches on clicking the name meant I went to a login page, that was confusing. But all signed out now. As you were
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Lily Kneale
(@LilyKneale) reported
my work group chat has a guy watching the euros at wembley, everyone else presumably watching at home and me and martina are watching on bbc iplayer and the streaming is SO FAR BEHIND THE GC HAS SPOILED THE GOAL AND IT BEING REVOKED
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Jack Harrison
(@VillaFan001) reported
@bt_uk Thanks Nicola - but I didn’t need the standard info. The problem is that your mini hubs don’t work with BBC iPlayer (as per my original tweet), if you try and stream it then it causes the mini hub to crash. Is there a fix for this? Clearly it’s a known issue.
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HS
(@mermaidstranded) reported
Waaah watched Time on iPlayer my god it's bleak and awful and wondrously acted. Can't get any of it out of my head. Very recommend.
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James McLaughlin
(@jj_mclaughlin) reported
ITV Hub is awful for live coverage. In contrast, the iPlayer works perfectly for any match.
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Mubble-Fubbles
(@AofNLA_t) reported
.@bbcsounds is potentially the most frustrating app on my phone. It often doesn’t work, content is badly laid out and difficult to find unless you know the specific thing you want. I miss iPlayer radio.
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mcsauce fc ultra
(@thatjamesboy) reported
The Wales match is in UHD HDR (very high quality too) on iPlayer app on most 2018- UHD TVs :)
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Stewart
(@DrWonkyFoot) reported
@idlescast Does the iPlayer not work stateside? Am I being naive to think it would?
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Simon | ShareMyYear
(@sharemyyear) reported
@MoneySavingExp Yes, and you’ll be promoted to that extent when you login to iplayer.
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Oh
(@SelluBanya1) reported
My iplayer crash and resurrected
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David
(@David96781448) reported
@BBCSport is there a problem with the Wimbledon qualifying feed on iplayer? It doesn't appear when I look for it.
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Steven Perkins
(@stevenperkins) reported
Begging someone more technically-minded than I am to help me: Safari wipes my cookie settings for iPlayer every couple of days (turns off subtitles, re-enables autoplay). How do I get it to stop doing this?
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Maisie
(@Maia_mfan) reported
UK PEOPLE GOOD TROUBLE SEASON 3 IS ON BBC IPLAYER NOW
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Jon Aherne
(@Erndogz) reported
Why put Fatboy Slim and Chemical Brothers on the iPlayer during work hours 😥
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Roger Newman
(@dodge4067) reported
@bt_uk @VillaFan001 You don't listen I'm afraid, iPlayer crashes the minihub every single time, whatever device you try to use it on. Surely it's not beyond your engineers to find a fix for this?
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Vibed Bread
(@scorcher159) reported
Actually no I forgot about BBC iPlayer subs thsoe are the worst
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Glenys 🎾 ⚽ 🏃🇬🇧
(@glenysfurness) reported
@caroc54 Big TV no likey the iplayer, makes me sign in with a code every damn time.