iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (43%)
- Crashing (33%)
- Playback Issues (13%)
- Video Quality (8%)
- Sign in (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Crashing | 4 days ago |
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Buffering | 6 days ago |
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Video Quality | 7 days ago |
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Playback Issues | 9 days ago |
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Buffering | 9 days ago |
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Buffering | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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very rad (@veryrad113332) reported@bbceastenders @BBCOne @BBCiPlayer I think they could have made more of how Kathy was pushing him to have one drink. I think a lot of people can relate to being pressured to just have ‘one’. Ultimately is Ian’s choice of course but peer pressure doesn’t help.
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Scott | #81 #4 | (@ScottTHFC23) reported@bbceastenders @BBCOne @BBCiPlayer awful
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steve smith (@stevetsiuk) reported@bbclaurak @BBCiPlayer @BBCOne Well, that was a waste of time! Nothing about illegal immigration, or oil and gas. All in all, one of the worst interviews I have seen.
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Steven Wilcox (@StevenWilc34988) reported@bbceastenders @BBCiPlayer Libby has been back for 5 minutes, and she has already brought trouble to Chelsea's door by convincing Chelsea to get involved with Grey's gran. Sheila is not going to tell Chelsea she's cut ties with her grandson, despite being in prison for murdering 3 people.
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richard (@buckers772) reported@bbcquestiontime @BBCiPlayer @BBCNews The whole point that was largely missed (maybe deliberately) on this show is that there is one thing that AI needs and devours above all else. DATA. So the real problem we have now is who holds - or will hold - our data (NHS, digital ID etc). Corporations like Palantir. Oracle. They are not domestic companies and they are not interested in “solving our problems”. They exist to make more money for their owners and stakeholders. What do they do with our personal data? And whilst on the subject is it a coincidence that new UK GOV contracts are being awarded to those very companies who happen to be large clients of Mandelson, Blair etc? And that Blair has suddenly popped up to tell us the future is AI? And the chief AI officer of the Blair Institute was a guest on the panel? Some coincidence.
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Steven Wilcox (@StevenWilc34988) reported@bbceastenders @BBCiPlayer @bbceastenders made some errors. Why was Jack wearing a surgical mask and apron in one scene with Denise, and the following day he, Chelsea and Libby wore no mask? Surely, with Jordan in the hospital as well, they can transfer germs to each other.
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Cazzy Ford 🥦🥦🥕🥕 (@HolfordCarolyn) reported@bbceastenders @BBCOne @BBCiPlayer Awful awful episode and acting 😡 more like Hollyoaks!
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🍭Minty Claire🌿 (@marieaire) reported@bbceastenders @BBCOne @BBCiPlayer This funeral show was extremely well done. Not too sobby…well acted and well written. Thank you for a good show. On the other hand..the stupid car bet , as if selling a car turns anyone into a cash cow. Characters buy property, cars etc with no problems but can’t afford a bap
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Andrew (@Grokton) reported@dnmcg @BBCiPlayer Hi! Spotted a UI bug on Red Dwarf. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team!
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David Jones (@DavidJones91913) reported@channel5_tv Dear Channel 5 I’m just discovering your wonderful collection of documentaries. I’m especially enjoying the history o Ed & the travel docs with Michael Palin & Alexander Armstrong….BUT…the streaming service is rubbish compared with BBCiPlayer or Netflix etc and keeps getting frozen. An error message comes up - try again later. But when I do same problem. It’s so frustrating. Any suggestions?!
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Donna (@Donna14634857) reported@bbceastenders @BBCOne @BBCiPlayer What Joel has done was awful but I did feel sorry for him in yesterday’s episode has he changed we shall see.
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zac (@Omegapoint111) reported@bbcquestiontime @BBCiPlayer @BBCNews What an embarrassing load of utter ****. ******* awful
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IlleagleTender1933 (@Tender1933) reported@BBCSport @BBCiPlayer @BBCSounds The worst World Cup commentary ever! It sucks!
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Magan Hassan (@MaganHGang) reported@DanielO04532942 @PokemonNewsUK @BBCiPlayer They don't work on that..
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Derek Bell (@derek2bell) reported@newswatchbbc @BBCBreakfast @BBCiPlayer A huge number of people on buying a newspaper turn straight to the back page. Sports news is news, the worst thing is how much is excluded. They should do a separate sports news programme - 15 minutes every night - covering all aspects of all sports
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Harumph 😾 (@lasagneinmyshoe) reported@bbceastenders @BBCOne @BBCiPlayer He's literally in the flash forward so we know he's in it for 6 more months. The flash forward has sucked so much intrigue out of the show and left a sense of dread as we now know we are stuck with the abysmal twins until New year's as well. Terrible idea poorly executed
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Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported@bbceastenders @BBCiPlayer Tonight has to be the worst ever episode, both in the script and acting.
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Robert Stead (@SteadRobert) reportedThe @BBCiPlayer does my nut in, why is it so slow and dimwhitted. Just work for once. Every time I try to use it with my mum at the care home, sod all for 30 mins. @ITVX works like a dream.
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Jerome Tucker (@jeromejazzy) reported@bbceastenders @BBCOne @BBCiPlayer Just finished watching. For the love of god get rid of all 3. Oscar,Jasmine & Josh. They’ve taken acting to a new low. AWFUL!
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Bernadette Shaw (@bernadette67_a) reported@shellthestig @bbceastenders @BBCiPlayer So is Oscar….definitely signs with him. Jean has behavioural issues in addition to bipolar. And Bert & Ernie act strangely but they might just be terribly bad actors! Not sure this is necessarily miles off for a Square of people.
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Eternal Flame🔥 (@DazzMetalFlame) reported@k_heyrab @bbceastenders @BBCiPlayer Would you rather he be boring and soft like he was a while ago? Also therapy doesnt always work, sometimes you end up worse
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Jean Dorothy Pedder 💙 (Hudson) (@leanjeanp) reported@bbclaurak @BBCOne @BBCiPlayer Right.. I don’t recall, I can’t remember, I wasn’t aware, I didn’t spend much time in my kitchen, I never visited my mother in law, I never checked the funds despite warnings of issues, I never suspected Peter blah blah.. I know nothing!
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Jumbo (@BigTrunks_1) reported@MorrisBrightMBE @BBCiPlayer Apart from the awful son who’s like a very poor charicature of Neil Morrissey & Yosser Hughes.
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Shaun (@welsh_shaun) reported@BBCiPlayer coverage of world cup has had the awful idea of marking goals along the fast forward bar, ensuring anyone watching on catch up gets a spoiler. So annoying. Fix it! #wc2026
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Andrew (@Grokton) reported@BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.
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333B (@333_b33) reported@BBCiPlayer you need to fix your app, it’s so bad!!! Buffering, very poor picture quality!!!
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V8 Gooner (@GoldenGoonerlg) reported@bbceastenders @BBCiPlayer When you think this **** can't get any lower, well Bingo it can. I mean we know the Police are clowns in Soap-land, but if they can't work out what is tomato ketchup and blood. we really are screwed. & U expect people 2 pay for a TV licence, next year swing on it.
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Tom (@tomwhujones) reported@bbceastenders @BBCiPlayer Well at least this storyline was consistent, consistently terrible, EE has had some bad storylines over the years but this one could be top of the pile, whoever wrote this should 1st in line at the job centre tomorrow morning.
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Catherine (@CatherineRose28) reported@bbceastenders @BBCOne @BBCiPlayer I just watched it on Iplayer. It was probably the worst episode I have ever seen.
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Dr Tommy Bananas (@everindecisive) reported@bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.