iPlayer status: streaming issues and outage reports
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Full Outage Map
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (43%)
- Playback Issues (30%)
- Crashing (16%)
- Sign in (11%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Buffering | 4 days ago |
|
Bristol
|
Buffering | 5 days ago |
|
Bridgend
|
Buffering | 7 days ago |
|
Ipswich
|
Sign in | 10 days ago |
|
Leeds
|
Crashing | 11 days ago |
|
Godalming
|
Buffering | 14 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Glen 'Riddo' Ridley (@flyingspud75) reported@wallsendredicko There's a world cup "best matches" highlights on BBCIplayer...lasts for about 2 hours starting from the 94 world cup...I watched that,as I was feeling the same...can't wait now,got a work wall planner and everything.
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FRAGSTAR (@Fragstar00) reported@bbceastenders @BBCiPlayer The problem with flash forward episodes is when you have the cliff hanger like this we all know he's not going to prison or anything like that because 6 months from now he's the best man at Max's wedding. I mean come on, write better.
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Barry Ticks (@BarryTCks) reported@bbceastenders @BBCOne @BBCiPlayer There is going to be trouble brewing for that family and residence soon, we all know what eddie is like.
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Ranahabarana (@ranahabarana) reported@bbceastenders @BBCiPlayer What is that awful outfit Denise is wearing, those trousers 😱 Silly Lauren. I don’t know why George is in a huff about the money, he deserves to have after all that **** with Eddie & yes what kind of business man is he not checking his restaurant’ account???
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Paula m (@PaulaRossi47) reported@BBCSport @BBCOne @BBCiPlayer The commentary is awful
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Harumph 😾 (@lasagneinmyshoe) reported@BBCCasualty @BBCiPlayer This has been the worst box set - Dylan's the only thing saving it
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Rust is good (@GoodName4X) reportedCan't access @BBCiPlayer . Red button not working on any device.
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer So now Denise has told Jack quickly but there's still a problem of course. I expect she won't want chemo treatment but will go for it eventually.
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Emily jones (@Emilyj251288) reported@BBCiPlayer @SamsungUK we are getting error code 2100 when trying to access iplayer.Can someone help please.Its been like this for a week.Ive tried the suggested fixes online.I called samsung help line and were put on hold for over an hour and the girl never came back to the call
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TV Fan (@BbukSave) reported@bbcquestiontime @BBCiPlayer @BBCNews What an awful use of the license fee
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Jools (@JoolsJuevans) reported@newswatchbbc @BBCBreakfast @BBCiPlayer Yes the whole thing has been unedifying to watch. But the Labour MPs cheering it on are worst than the journalists. Both complicit. It’s not the X Factor.
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Roy Thornton (@RThorn1) reported@BBCSport @BBCiPlayer Pity this is going. The people on just have not been the quality needed to watch. Alex is ok but some of the others have been poor.
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Steven Wilcox (@StevenWilc34988) reported@bbceastenders @BBCiPlayer Libby has been back for 5 minutes, and she has already brought trouble to Chelsea's door by convincing Chelsea to get involved with Grey's gran. Sheila is not going to tell Chelsea she's cut ties with her grandson, despite being in prison for murdering 3 people.
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Trevor Gibbons (@trevorgi) reported@bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. Real ‘cool’ uncle at a party vibe…
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J's Us (@kellzik) reported@bbceastenders @BBCOne @BBCiPlayer Josh is a terrible human being.
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🏄🏽♂️ #SurvivedSlot (@ashh150) reported@BBCiPlayer fix your app brev
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Jill T - Food safety person and G/F foodie (@jill_jtc) reportedWhy has @BBCiPlayer gone from being the best to worst platform for tv?!! Your programmes & indexing & available prog’s are out of date & rubbish!! @TheRepairShop new series live on tv but you can’t watch on iPlayer - that’s just one example. Come on, where’s my licence fee going?
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Shannon 👩❤️💋👨💞 (@Shannon79053723) reported@bbceastenders @BBCOne @BBCiPlayer Honestly, Ian has been a far better son to Kathy over the years than Ben ever was. Whatever Ian's faults, he's consistently been there for her. Ben turned out far more like Phil. A lot of his worst traits.
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Benny H (@BennyH391512) reported@bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system
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David Jones (@DavidJones91913) reported@channel5_tv Dear Channel 5 I’m just discovering your wonderful collection of documentaries. I’m especially enjoying the history o Ed & the travel docs with Michael Palin & Alexander Armstrong….BUT…the streaming service is rubbish compared with BBCiPlayer or Netflix etc and keeps getting frozen. An error message comes up - try again later. But when I do same problem. It’s so frustrating. Any suggestions?!
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Andy P (@frjack) reported@NordVPN When I last renewed my VPN you werent working with bbciplayer - at the time i was told (by your customer service folks) that there was a problem. Is this resolved now?
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedHey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?
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Laura Phillips 💙 (@LauraPh222) reported@BBCiPlayer: The 1986 explosion at Chernobyl triggered a public health emergency across Europe. Forty years on from the disaster, @JordanDunbar10 travels to Chernobyl to examine the events that led to the world's worst nuclear accident and what we can learn from them today.
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Sir Stick Your Kung Flu Passport Up Your Arse, KG (@NaahWoke) reported@bbclaurak @BBCOne @BBCiPlayer I think the public are no longer accepting these graceless PR-coached attempts to rehabilitate people's careers. Schofield's didn't work. Huw Edwards' one isn't working. And now Sturgeon's is only going to raise people's hackles even further. Have a bit of dignity, Nicola, and just go off and live a quiet life.
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Martin Nisbet (@TartanLeotard) reported@bbcpress @BBCiPlayer Possibly the worst incidental music ever written.
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@jeffprad 🏴☠️ (@jeffprad1) reported@bbcquestiontime @BBCiPlayer @BBCNews What a terrible waste of electricity. How much did this consume?
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M (@MustBeMam) reported@bbcdebatenight @BBCSounds @BBCiPlayer Other parties should invite this woman to tell them what they can do to help. SNP need to be stopped. They are ruining our schools.
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carcosa (@staynoided808) reported@bbcquestiontime @BBCiPlayer @BBCNews Awful, simply awful. This is the bottom of the barrel, BBC.
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Andrew (@Grokton) reported@dnmcg @BBCiPlayer Hi! Spotted a UI bug on Red Dwarf. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team!
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welcome to the Cool Zone🇵🇸 (@pabstblueskelly) reported@bbcquestiontime @BBCiPlayer @BBCNews really awful stuff, everyone involved should be embarrassed to have made this for the public