iPlayer

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iPlayer Outage Chart 01/14/2026 22:00

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  1. Buffering (46%)

    Buffering (46%)

  2. Sign in (26%)

    Sign in (26%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (6%)

    Crashing (6%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Sign in
United KingdomLeeds Buffering
United KingdomEdinburgh Playback Issues
United KingdomCity of Westminster Crashing
United KingdomRochdale Buffering
United KingdomSwadlincote Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • ArtOfMatty Matty 🍒 (@ArtOfMatty) reported

    That BBC iplayer advert is the worst I’ve ever seen

  • Daz_Gizmo Darrel Carl Durose 💯 (@Daz_Gizmo) reported

    @LeeConway You are not forced to have a TV Licence if you only ever watch on-demand or catch up programmes on services other than BBC iPlayer. Just no live TV that's all How helpful is that for you Lee. Problem solved. 👍

  • 4MyMentalHealth G. L. Usrey MPH (@4MyMentalHealth) reported

    @susanas4321 @Carer49 @Fionasstalker I was at work yesterday - how did it go? I’ll see if I can find you on iPlayer!

  • KathleenBraithw Kathleen Braithwaite (@KathleenBraithw) reported

    I have just seen the weirdest advert on TV for the BBC iPlayer. Unbelievably awful.

  • dschillereff Daniel Schillereff (@dschillereff) reported

    @virginmedia Hi Virgin Media team. iPlayer on our TV has been buffering repeatedly for the last few days. Your service status check reports no issues in the area. Are you able to look into this for me? I can't find any help or contact number on your website.

  • HarryIsLate Harry Mitchell (@HarryIsLate) reported

    For those unfamiliar with BBC or iPlayer, it could be being blocked by an ad-blocker or have a regional issue! I'm afraid there isn't a YouTube version.

  • SnowmanBITW ☃ #MFAM (@SnowmanBITW) reported

    @SkyHelpTeam Yup, no issues supposedly yet buffering on BBC iplayer tells me otherwise. I have no loose wires, box is new. And recently upgraded. Have WiFi boosters too. The network is just pathetic

  • JimChezchez Jim Chese (@JimChezchez) reported

    @polythene_girl @andyh1301 @BBCArchive Now I see the iPlayer does not work if you’re in the United States

  • IJRobbo Ian Roberts (@IJRobbo) reported

    I wanted a film to watch tonight. 'Tinker, Tailor, Soldier, Spy' I thought. But Gary Oldman? No I can't stomach him. A truly terrible actor. "I know, 'The Revenant' is on the iPlayer, I haven't seen that yet" I thought. But then "WHAT!!! Tom Hardy is in it!!!! AAAAAAAGGGHH!!"

  • sonicsunnies and something blue 🕶 (@sonicsunnies) reported

    iplayer now is not the time to crash #IJustWantAMate

  • SmitheringAdam adam_smithering (@SmitheringAdam) reported

    @N3WP0W3R @bbceastenders It’s viewing figures aren’t that bad, it’s much better than the other soaps, with their terrible storytelling and hideous acting. #EastEnders Is the only soap worth keeping on. Also over 23 million tuned on BBC IPlayer over the festive period and averages 4.9 mil per ep.

  • CharlesJohnDaw2 Charles John Dawson (@CharlesJohnDaw2) reported

    @whovianer And people think ratings are low 🙄🙄🙄 Ignorant people say this. If they did research into how TV runs, they might actually work out streaming, recordings, catch up, iplayer apps and Netflix exist. Most didnt 10-15 years ago. Got highest rating for premiere Doctor Dying is it?

  • tonymacaroni tonymacaroni (@tonymacaroni) reported

    @JohnCleese Get on iplayer, plenty of quality stuff.

  • JFYves 🇫🇷 yves33 🇮🇹 (@JFYves) reported

    @deathinparadise why I cannot look bbc iplayer on french I have a accunt and it does not work

  • Andydrewz Andydrewz 🏳️‍🌈💙 (@Andydrewz) reported

    @ThePoke Best fix the iPlayer link in the story. It's two years out of date.

  • suehallowes Sue (@suehallowes) reported

    @SkyHelpTeam our Sky App has just diasappeared from our Samsung TV today. BBC IPlayer, Netflix and Amazon Prime are all there? Where is yours. Did a full restart to set up tv and it's still not there? Help.

  • upthesaints Matt (@upthesaints) reported

    @expressvpn Can you tell your engineers to see if they can do something about the uk servers loading bbc websites slowly from a uk user. I tried email support but they keep on thinking im talking about iplayer (never used it)

  • husseybyname Aunty Gay✌🏻🌐🐑 (@husseybyname) reported

    Watching #Celebrity on iPlayer. Early 00s paparazzi, tabloid and online culture was really grotesque wasn’t it? I’m sure there are new issues arisen from smartphones but it does feel like we’ve gotten (at least marginally) better. So gross.

  • DameDivaDan Danielle Lonnon (@DameDivaDan) reported from Sydney, State of New South Wales

    You know what I really miss on the @BBCSounds app from the Radio iPlayer - "what's trending" on each radio channel. The Sounds app itself is still absolutely and unbelievably terrible. It was made it for young folks, but in doing so has tried too hard resulting in a cluster-f.

  • ittsJess Jessica 🦋 (@ittsJess) reported

    Omg serpent bbc iplayer is MADDD n worst part is everything happening is real

  • jameseharlow James ❤️❤️💙💙🦊🦊 (@jameseharlow) reported

    @tom_pawley HD on the iPlayer as I couldn’t watch that awful blurry picture any longer

  • bommy Tom Whitaker (@bommy) reported

    @SarahMoff I thought my iPlayer was broken. Thank you for this public service tweet.

  • HarryWilding_ Harry Wilding (@HarryWilding_) reported

    Why is @BBCiPlayer always such low quality live? Everything else is fine for football but iPlayer feels like it hasn’t been updated in a decade #ARSNEW

  • jwestjourno John West (@jwestjourno) reported

    @DuncanWeldon Yeah, the iPlayer one has cuts. Nothing too awful, but if something seems spliced, blame Auntie. (Score’s great, too.)

  • CPRJG27 Craig 🖖⭐ (@CPRJG27) reported

    @ruby_Mooney85 Had same issue with the series "Traces" on bbc. We wanred to binge it but only 2 episodes had AD on iplayer. BBC told me that AD is only added on iplayer after its broaacast on tv. So unfair!

  • davidgsumner David Pro Indy Sco & Wales & EU (@davidgsumner) reported

    @SusanRobson5 @NicolaSturgeon Yes there are but won’t work with some people or work initially and then immune system attack by something else. Watch Hospital on iPlayer. Shows some amazing recoveries but also flip side.

  • StefStojadin Stefan Stojadinovic (@StefStojadin) reported

    @PanasonicUK hello - does your TX 43fx550b still support Prime Video? It stopped working suddenly and haven't been able to start it the last few days (Netflix, Iplayer and others work ok) Tried switching on and off, restarted router, checked for updates etc

  • FulhamItaly Fulham Italy🇮🇹 (@FulhamItaly) reported

    Does someone know how I can watch the game? BBC IPlayer doesn't work in Italy😢 #ffc #QPRFUL

  • shoshanade Shoshana 💙 #WeFuckingToldYouSo😢 (@shoshanade) reported

    @susan04071 Agreed. I was just watching it on iplayer just now (specifically b/c of @doctor_oxford) and she was amazingly controlled in voicing her opinion and reporting back from NHS frontline work. I couldn't have. But I found it made the points she made even more meaningful and weighty.

  • DavidDjames25 David James (@DavidDjames25) reported

    @DreyfusJames @SaphiaFleury You are correct! I’ve watched the episode where Tom turns 30 “help me I’m down an hole” makes me laugh every time. Now that they are showing it on iPlayer I hope you get some royalty checks from the BBC. They should do a new special or something where Tom and Linda reunite 👍🏻