Is iPlayer down?
Some problems detected
Users are reporting problems related to: playback issues, buffering and crashing.
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
November 20: Problems at iPlayer
iPlayer is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (66%)
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Buffering (23%)
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Crashing (9%)
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Sign in (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Playback Issues | ||
| Buffering | ||
| Playback Issues | ||
| Playback Issues | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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toast042
(@toast042) reported
@ScarizardPlays Yeaahh!! I wanna hear your predictions for s3! We watched it on BBC iPlayer here. Don't know what it's available on in the US, but if you can't get it I *might* be able to help..
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rené sionis 🎃
(@crowleysmiracle) reported
@legendarymars NSKWLSODJX do you by any chance have a link to watch it? 😭😭😭 I'm not from the uk so bbc iplayer doesn't work I'm freaking out seeing that ewan was in it omFG
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Davie
(@thedavidwilson) reported
from
Monaghan, Ulster
@MichaelNotJack Maybe, BBC Iplayer doesnae work though, LiveScore coming in clutch once more
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Shoshana 💙 #WeFuckingToldYouSo😢
(@shoshanade) reported
@susan04071 Agreed. I was just watching it on iplayer just now (specifically b/c of @doctor_oxford) and she was amazingly controlled in voicing her opinion and reporting back from NHS frontline work. I couldn't have. But I found it made the points she made even more meaningful and weighty.
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rocco.photography
(@rocco_319) reported
@virginmedia my Virgin box is not working. I can not watch anything on IPlayer as the buffering is non stop. There is no way to contact you. Please can you get in touch to sort this out?
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WilliamWho
(@BBCWilliamWho) reported
@tardisnet66 If it wasn’t for it being available on iPlayer in 4K HDR I probably would get it, It’s the lack of special features putting it down in quality again. With the episodes free on iplayer these days you’d think the special features offering would be priority but clearly not.
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Jeff Eldridge
(@jeffeld) reported
@Summers2theB @TheCyberdevil Good point, but there are those of us without access to iPlayer. Or broadband good enough to watching something in the highest possible quality.
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mastaquz
(@mastaquz) reported
BBC iPlayer # every time ask for sign in, what ludicrous IT??😡
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ProtonVPN
(@ProtonVPN) reported
@bryaneitz We're sorry for the inconvenience. For the slow streaming issues with BBC iPlayer, could you let us know which specific server (i.e. UK#37) you were connected to when this happened? Did you try connecting to other UK Plus servers?
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s*ph
(@strwbrrybInd) reported
iplayer why is ur site like that. fix ur ****
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@astrogirl
(@FkWidMia) reported
@MaaazC Omg no way THANK U MARIAAA! Wtf is going on with iplayer! They have bought so many top tier programming from the US? I’m not complaining! Let’s put this *paid for* 👀 tv licence to work!
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🐎Jennifer🐎
(@jennifer_auh) reported
@doctor_oxford I know you will. I’m reading your book #DearLife and looking forward to #BreathTaking Thank goodness you are on the panel. I’m at work tonight for 5 nights but will catch up with the program on iPlayer next week. Good luck. Hope it gets plenty of coverage 🤞
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Zuccster 🇪🇺
(@zuccster) reported
@theAliceRoberts @theASE @pstt_whyhow Start by dumping them all on iPlayer. Doesn't help those without devices / internet access, but it's a start.
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Peter Remnant
(@PeterRemnant) reported
@LiamJM10TV Just watched it on iPlayer and it drove me crazy! Possibly the worst commentating team ever as well!
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Paul at SuperDeluxeEdition
(@sdedition) reported
Sony smart TV owners! How the do you get iPlayer out of the crappy 'Sony Select' menu and on its own into 'apps'? Sony TVs are awful btw. LG are so much better...
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Sarah Slowe
(@Sarah_Slowe) reported
@c_d_hewson Oh, and if you can't print/read/access stuff online then phone and they'll send it to you. With paper. None of their work *needs* a device but there are links to resources if you have one or e.g. iplayer. and they will call us each week to check how we are & what works for us.
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Daryl Millar
(@daryl_millar) reported
@ChorleyRobbie @BBCSounds I just want iPlayer and Sounds to work in a consistent way as the basic features are so similar.
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HarryTheWhovian 🏳️🌈🧩
(@harrythewhovian) reported
Someone should know the answer to this question on here. Are the episodes of Doctor Who Series 1-4 a better picture quality on BBC iPlayer compared to the original DVD releases? Or the same.
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Mr Christie
(@MrChristie0) reported
At about 11 every day strarting on Monday, @BBCScotland have programs to help home learning. Next one covers cells, Mary Queen of Scots, punctuation and other topics. Previous episodes on iPlayer too. Sadly none on Computing... yet...
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John West
(@jwestjourno) reported
@DuncanWeldon Yeah, the iPlayer one has cuts. Nothing too awful, but if something seems spliced, blame Auntie. (Score’s great, too.)
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em
(@hawleyscolfer) reported
pll being put on iplayer is doing nothing for my work ethic
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Rossco ♿🏴🇬🇧
(@ross_minton) reported
Hey @bbcbitesize it's ok having lesson on the iplayer but if you dont know what the program is called its impossible to find on iplayer. I've searched for classes, education, school work. Lessons... nothing. your search feature isnt fit for purpose. @BBCNews
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
You know what I really miss on the @BBCSounds app from the Radio iPlayer - "what's trending" on each radio channel. The Sounds app itself is still absolutely and unbelievably terrible. It was made it for young folks, but in doing so has tried too hard resulting in a cluster-f.
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The Exploding Boy
(@JackThePerry) reported
iPlayer is honestly one of the worst media players on the planet
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🆃🆁🆄🅽🅳🅻🅴🆂
(@Trundles_bot) reported
@Mr_GWard I half-heartedly caught up with some from six years ago on iPlayer. The whole narrative of one very powerful person solving problems through violence makes me very uncomfortable. I used to think superheroes appealed to those who were bullied and wanted justice. Now, I'm not sure.
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Ian Court
(@iancourtracing) reported
This Boca Juniors v Santos semi final is terrible. It’s on BBC iplayer if you want to put yourself through misery #CopaLibertadores
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FriendlyBluff
(@friendlybluff) reported
@virginmedia hi there my iplayer app is not working as it should. I can't get through on the phone as was on hold for an hour before giving up. Is there a way I can reach out to someone on here?
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Najeeb Ur Rahman
(@NajeebU05547392) reported
@School_Pharmacy I did'nt watch on iplayer in Pakistan due to right issues.
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➕ Jack ✖️
(@jackforscale) reported
@annaholligan @cbbc We use a subscription to @ProtonVPN and iPlayer Downloads, but I have had some success with watching live over their servers too.
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Charles John Dawson
(@CharlesJohnDaw2) reported
@whovianer And people think ratings are low 🙄🙄🙄 Ignorant people say this. If they did research into how TV runs, they might actually work out streaming, recordings, catch up, iplayer apps and Netflix exist. Most didnt 10-15 years ago. Got highest rating for premiere Doctor Dying is it?