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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (29%)
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Sign in (29%)
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Playback Issues (25%)
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Crashing (17%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Crashing | ||
| Sign in | ||
| Sign in | ||
| Playback Issues | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Paul Tubb
(@PaulTubb1) reported
@R1100GSBlueNose Key exception to those figures is streaming - lots of people streaming at work or on iPlayer
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💗 Sajaegi Specialist Natsu ⤮
(@JustcallmeNatzu) reported
@AstroHana0325 I can't even get the bbc iplayer to stop buffering so I can watch doctor who. This wouldn't be a problem if I was rich! 😭
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sarah mccaughey
(@2908aug) reported
from
Caddington, England
Y is i player not working #iplayer
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Stuart Akister
(@StuartAkister) reported
@original_jaj @HylandIan Yep, live on iPlayer. I was at work and had it on iPlayer on my iPad for example
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Neil Street
(@NeilStreet1927) reported
@S4C @Toonarmy19771 It’s saying unknown error. I’m was watching on the app on my iPhone. Watching on iplayer now, all good on there 👍🏻
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𝗩𝗔𝗟𝗘𝗥𝗜𝗔
(@Valeria_Crypto) reported
@slatt_eth Yes! Check out BBC iPlayer, I watch the science shows regularly. Connect to vpn in England first bc they are worst for that haha. I’ve watched content available in US only too (I’m in Canada). It’s great when it works haha.
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Nik Wilson
(@21kojak67) reported
@Cryptomacman @AlexScott @iplayer As sad as it is i think its because it still looked as a mans sport and thats poor. I will admit I dont find wsl interesting but support all they do I cannot help the way I feel but do not condone anti womens rights god bless wsl and womens football x
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Jim Waterson
(@jimwaterson) reported
@Ned_Donovan The problem is that…. If I watched on my phone (which I wouldn’t cos iPlayer has such a bad lag) then I obviously should be counted but I’m not in the initial overnights.
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Dr Amanda Lee
(@amandaleehull) reported
@panasonic - can you make your TVs and apps more complicated to set up ? BBC IPlayer not working - Vieralink not identifying anything - dig TV no signal ! ‘Smart tv ???’ #usess
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Karen Frances
(@bristolboudicca) reported
Dear @BBCOne please can you fix it so that if i am watching @BBCBreakfast live on iplayer I don’t lose coverage during the local news section. I can’t believe this is technically impossible, if location is an issue surely there can be a generic solution.
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Robert Ropars
(@robertropars) reported
@digby56 @apexnerd Simple fix: eliminate the license fee and make #iplayer international streaming channel option so worldwide @BBC lovers can access. I'm quite sure $10-$15/month per user would be a huge uptick if available internationally.
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Michael Mason
(@Mick616161) reported
@PeterTatchell Watch something on the 100+ channels available or on ITV Hub or iPlayer then or do something else. If it wasn't a BH you'd be at work or do you work? Easier to just moan I suppose.
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Kim
(@getgolinks) reported
@MerielMyers BBC iplayer is extremely annoying I have to delete it and then re add it to get it to work 🙄 Crossfire was good though...
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Jeff C
(@JeffChew9) reported
YOY @BBC does iPlayer grey out upcoming programmes and not have a programme description. It would help to inform my viewing choices instead of going to another provider. Your ball. #BBC_IPlayer
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Steve
(@stevebristoluk) reported
@TVNaga01 That was last night. I missed it. My iplayer dont work on my telly either 😕
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Jan Häring 🇩🇪🇪🇺🇺🇸
(@haeringjan) reported
@martin_wagener So what? The BBC's work is funded principally by an annual television licence fee which is charged to all British households, companies, and organisations using any type of equipment to receive or record live television broadcasts and iPlayer catch-up. Same as GEZ
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vajr_
(@posok) reported
@charltonbrooker @BBCiPlayer Can we watch outside of the UK? VPNs don’t seem to work with iPlayer! 😭
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KB Dude
(@kbdude56) reported
@BBCiPlayer Hi I am having trouble with my iplayer on my xbox one. The app loads but i then get a black screen - have resintalled too. Any advice?
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Mark Webster
(@MarksWeb41) reported
@itvhub @itvhubhelp Yes tried to get my iOS iPad to screen mirroring which I think it’s wrong to not able to screen mirroring because there is no issue to cast on bbc iplayer & why can’t this be cast onto Chromecast from iOS iPad? I made numbers of complaints within 6 years to itv hub, but why?
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Lee Welsh
(@leewelshy) reported
Just finished #crossfire on the BBC iPlayer. 3 hours of my life that I will never get back. #terrible #draggeditout
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Brent A. Martin
(@zeitgeistlondon) reported
@_ACasso @christopherward So help with me why you said you've "never needed one since you moved in in January" You did actually need one to watch something on iPlayer between January and March, but that's it? Right?
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Benjamin Lewis
(@tc1415) reported
I'd just fire up the iPlayer now but it feels rather fake. Instead, I'll settle for two answers: why did it take nearly an hour in toto to deplane and get baggage to a CTA flight? Altera, why is the 762 schedule a work of fiction?
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Emily
(@emilytee83) reported
@CBeebiesHQ Good Morning 🥱 It’s 5am and my 2 yr old is awake. We’re watching Dip Dap so I can doze. Auto play is NOT working on iplayer. This means he hits me to get the next episode every 3 mins! Please help. (I have checked settings and know others with same problem lately!)
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💗 Sajaegi Specialist Natsu ⤮
(@JustcallmeNatzu) reported
@leeminvoo @AstroHana0325 I need this love to make the iplayer work better lol
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SeekTruthFromFacts
(@seektruthfromfx) reported
@betalogic @bbcpress This is solely counting TV viewers in a representative survey. Doesn't include iPlayer (those numbers come later because people watch on delay). I don't kow about big screens, but think it would be a rounding error in these sorts of numbers.
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Brent A. Martin
(@zeitgeistlondon) reported
@_ACasso @christopherward So help with why you said you've "never needed one since you moved in in January" You did actually need one to watch something on iPlayer between January and March, but that's it? Right?
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Adam Giles
(@SheriffHood91) reported
In a world of Netflix, Amazon Prime, Now TV, Disney +, BBC IPlayer, ITV Hub and other streaming services… why is @All4 still such a terrible service? Always been the worst website / app to stream anything on and it still hasn’t changed.
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S🌸
(@_SS_07_) reported
I watched a documentary called Escape From Kabul Airport on BBC iPlayer about all the Taliban takeover stuff that happened last year. Unreal, you'd think it was a different planet all that awful stuff was happening on. Horrifying!
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It’s all turning to garbage
(@NigelGarbage) reported
@robertsessford1 @PeterTatchell Didn’t realise bank holidays were only for monarchists. Do you go around at Christmas and tell non-Christians to get back to work? And we all pay for the BBC so it should have something for everyone (esp those who don’t have iPlayer)
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Lynn Beattie
(@MrsMummypennyUK) reported
@virginmedias can someone please HELP me with my broken broadband. I tried last week and spent 2 hours on the phone. NO help at all. Your fixes have done nothing, I can't even watch iPlayer on my TV. And your staff were very unfriendly and put the phone down on me.