iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Sign in (30%)
- Playback Issues (28%)
- Buffering (26%)
- Crashing (16%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 6 days ago |
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Buffering | 15 days ago |
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Sign in | 17 days ago |
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Playback Issues | 17 days ago |
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Crashing | 22 days ago |
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Playback Issues | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Lennox (@AlistairLennox) reported@bbcquestiontime @BBCSounds @BBCiPlayer How many extra people have moved to the UK since 2000? Answer that and you’ve answered the reason behind the housing problem!
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Claire Duffett (@duffett_claire) reported@Lord_Sugar @BBCOne @BBCiPlayer Was going to say they spelt it phonetically but that doesn’t work either
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Jim James (@JimJamesHorgan) reported@bbceastenders @BBCOne @BBCiPlayer That gym moment of watching a terrible actor trying to look smart felt like eastenders hitting new depths but then came the break in scene 😣 Go to any amateur group & you'll find way better actors. Even when he has good lines he just wastes them 🤢
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James🇬🇧 (@Jam_mil73) reported@bbcquestiontime @BBCSounds @BBCiPlayer Easy. Cut taxation on all food produce at base lvl. Cut taxation on all fuels duty by 25-50%, this will cut costs and crash inflation. By reducing the first two, it’ll offset the third.
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Philip Colclough (@PhilColclough78) reported@Helen_Barnard @BBCiPlayer First world problems?
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Saor Alba (@lickle_monster) reported@ITVX fancy getting the Ireland v Scotland 6 nations match up on replay or something so folk can watch it that couldn’t see it live? Don’t have these issues with @BBCiPlayer when they show the matches. Just saying.
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donna rawlinson (@jamieshawn1623) reported@bbceastenders @BBCOne @BBCiPlayer link dont work goes to facebook
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melonax9 (@melonax9) reported@tlukethompson @BBCiPlayer ******* FINALLY A BETTER QUALITY !!!!
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Colin Brown (@Colinbr87729419) reported@newswatchbbc @BBCBreakfast @BBCiPlayer The BBC has been terrible in recent months, it shares opinions and rumors rather than the facts, very disappointed.
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M (@MustBeMam) reported@bbcdebatenight @BBCSounds @BBCiPlayer Total and utter failure by Scot Gov who have taken away every support and back up a teacher had. No wonder they’re leaving in their droves. And to not even try and fix it, it shows such a throw away attitude to professionals lives. It’s disgusting.
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Gilly B (@GillyB9) reported@ls_1983 @BBCiPlayer I was flicking between football and Olympics last night. The commentary on tnt was awful.
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Martyep74 (@martyep74) reported@StephenNolan @nipsa @BBCiPlayer P/2 👉 people getting into debt because of errors, cases of people having to pay back housing benefit because mysteriously the HB money disappeared during the migration, so SOMEONE or some landlord/gvrmt body has got extra money by forcing the Tennant to pay instead of
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Benny H (@BennyH391512) reported@bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system
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s h a b s 🌷 🦚 (@sukeve_xo) reported@bbceastenders @BBCOne @BBCiPlayer Sukeve clip during ******* visibility week? IKTR!!! But come on now guys, we've done the "Suki doesn't communicate when she's stressed and trying to make everyone's problems go away" before and she learned from it, if we're not making a point of showing her growth and how she's adapted for the better on this adoption journey and it's just revisiting old habits with no reasoning or closure, it's giving inconsistent.
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Danny Tarr (@DannyTarr) reported@StephenNolan @PeterCinnamond @BBCiPlayer Buskers don’t bother me as some of them are very good to listen too. It’s the preachers I have a problem with. It has got way out of hand and I agree something needs to be done. Cant turn a corner without someone shouting about Jesus down a mic or forcing leaflets in your hand.
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Lucinda Tobyjug (@msloobylou) reported@Lowlandslady @BBCiPlayer That show is AWFUL!
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Tosh (@Thenaish1) reported@Helen_Barnard @BBCiPlayer Can someone help Helen understand the difference between adverts and trailers. Cheers. Please donate to help others on the internet who cant read or think. 🙏
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Tom (@TomTomlewis063) reported@bbceastenders @BBCOne @BBCiPlayer Please get rid of Johnny, the actor is terrible.
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Lorraine (@LORRAIN25481106) reported@bbceastenders @BBCiPlayer Awful storyline and writing = awful acting from everyone involved.
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Nigel Charles (@NTilley21717) reported@CliveMyrieBBC @BBCOne @BBCiPlayer Because I go to work
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Fishface (@Gabriuna) reported@BruceD16659 What an awful series, talk about stereotyping a whole nation, based on a book you say? Stay away I say. @BBCiPlayer
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Nicky Hill (@nickyjanehill) reported@darrenjadams @anon_opin @BBCiPlayer Drives me mad!! I like auto play of the next episode of the thing I’m watching but I don’t want to watch Casualty or Waterloo Road. Ever. I delete from continue watching but next day they’re back. Terrible development team.
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North Yorkshire Owls (@NorthYorksOwls) reported@DGroundhopper @BBCiPlayer @BlairMcNally1 I think what you and I experienced in Berlin is fine, because it’s organised, because you know it’s going to happen and if you want to get away from it, you can. The issue over here is people letting them off incorrectly, unorganised and occasionally in enclosed environments.
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Les Bien (@BertSnazzle) reportedWhat’s going on with @BBCiPlayer app? It’s complete garbage…takes about 5 minutes to sign in 😠😠
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Janet Squires (@Poke_In_The_Eye) reported@bbcquestiontime @BBCSounds @BBCiPlayer I hate Wes Streeting - can’t help it he’s just to smarmy & insincere.
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WBA Essex Baggie (@ChrisRicha49037) reported@bbcpress @BBCiPlayer The 10+ Episode was the worst revisit show ever. Spoiled all the good work before.
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lisa 🥀 • ben mitchell loml (@benapologist) reported@bbceastenders @BBCOne @BBCiPlayer callum and johnny are abysmal together and this tim storyline which deals with a serious issue deserved actual build-up and care. whoever came up with this storyline needs to be fired asap
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedHey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?
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Tom (@TomTomlewis063) reported@bbceastenders @BBCOne @BBCiPlayer No one likes Johnny and the actor is terrible. Axe him now.
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Siobhan Mc Dermott (@gallonupper) reported@StephenNolan @BBCiPlayer Loads??? No it's about 10 people. Distraction bs as usual. This issue is simply not affecting the majority of us. Your childish antics and your same callers day in day out! Norman & Brian 🙄 impossible to listen to for anyone with a bit of common sense