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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (31%)
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Sign in (27%)
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Playback Issues (25%)
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Crashing (16%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Hackney |
Playback Issues | |
| Poplar |
Sign in | |
| Horncastle |
Sign in | |
| Leicester |
Crashing | |
| London |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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TK1967
(@trudyk_ta) reported
@Helen_Whately You might want to watch BBC news - try iPlayer @815 - you need to step up & fast. @sturdy_deborah can you help? There are urgent issues?
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Stevie Nixx
(@stephenfaherty) reported
Anyone else not able to cast from laptop to TV on BBC iPlayer? Is it due to using a VPN? Any help appreciated
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Hannah
(@bernfus) reported
@dragraceukbbc aaahhh the next one isn’t on iPlayer yet 😰 that was going to be my after work treat 🙈
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AnnetteFielding
(@annetterandom) reported
@itvhub tried numerous times to watch something on catch up on itv hub never managed it...BBC iplayer no problem what’s the problem
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AJBChina
(@bryce_ajb) reported
@virginmedia experiencing problems with TiVo box. BBC iPlayer not loading. Anyone else having the same issue? Customer service couldn’t resolve.
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James Theoharris Martin
(@James_Manaman) reported
from
Enfield Lock, England
@BBCiPlayer @xboxuk iPlayer has no sound on my Xbox one console. Was working fine for years until the last couple of weeks. Uninstalled and reinstalled, no luck. Searched forums and although people reported the same issue there's no apparent solution. Can someone help plz? Thanks
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@WhatsYourViews
(@WhatsYourViews) reported
@ClarkeMicah I know that Gov Committee had a number of them appear to question them.On BBC iPlayer 4thJan. I didn't hear anything on any news station, but after four days I heard them mention about production, supply issues on Sky. Since then heard serious side effects & a number of deaths.
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Steven McMahon
(@StevenMcMahon78) reported
@virginmedia according to app no internet issues in SR2 however two nights in a row buffering when attempting to watch iPlayer on iPad along with TV in another room connected to WiFi not connecting to iPlayer. Please advise as definitely internet issues!!!
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Josh Posting Ls
(@JoshSilvani) reported
Honestly unbelievable how much better quality satellite tv is than iplayer/'all 4' - how has that awful compression been mainstreamed smh
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sarahroberts
(@SarahJessiica95) reported
@virginmedia Each say its said service issues in the area, still no wifi at the moment an cant get like iPlayer or stuff on the TV either
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Nathan Cairns
(@NatSapphix) reported
@RadioTimes The problem is the BBC keeps cancelling them, in the case of Class they just outright didn't promote it, stuck it on Iplayer, then put it on normal TV at a daft time no one would see it (again without promoting) and then citing lack of interest as the reason for cancelling.
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Bruce Devlin
(@BruceDevlin) reported
Why is #iplayer so ******* awful?
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Another UK Voice
(@AnotherUKVoice) reported
@BBCNews Lock it behind a paywall. I have an account to watch iPlayer etc, make it like a Netflix platform. The quality content the BBC offers is worth it. Those that want it can pay for it. But those that don’t l, shouldn’t be forced to.
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Retro
(@RetroActiveGM) reported
@Red_Jonkks @YourBoiMaddox almost certainly peaked, and anyone who thinks that the public at large are interested is deliberately deluding themselves - the viewing figures, frankly, speak for themselves but there are other factors (IPlayer rankings, aforementioned merch crash) that indicate this.
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Eilis O'Hanlon
(@EilisOHanIon) reported
@Michael90896848 @AnnTravers6 @The__Boyler Does BBC iPlayer not work in the South? The RTE Player works up here. In fact, it's better in the North because they leave out the ads for some legal reason I've never bothered to understand.
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Sam 🐈 Turton
(@TurtonSam) reported
@dinosofos @BBCRadio4 Does BBC Sounds work on iPlayer?
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Sean
(@FitzxFilm) reported
@medinaox_ It's on at 10pm for me tomorrow, iPlayer doesn't work here 😔
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𝔸𝕓𝕫 🕊🌹
(@xxabbygrayxx) reported
@poppysmiithh my bbc iplayer won’t work i can’t finish it :((
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BostonCubanKid 🏗️🚜🇺🇸🇨🇺🏳️🌈🌊
(@WaterSolarWind) reported
@BBCNews Whoever the young woman reading the news currently on iplayer is, she is awful!
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Thanks for having me Nonoligopoly Private Business
(@HelloKelowna) reported
@willmenaker Sidebar, on bbc you can download their iplayer and the shows and it’s quality all around. Not a bad model if u have the space.
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Brian Cairns🇵🇸🇮🇪🐺🦊😼
(@Marlborough66) reported
Just watching #targeted on the BBC iplayer about the terrible abuse suffered by disabled people. Really depressing how horrible some people can be.
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Christian Furr
(@Pientello) reported
@virginmedia BBC iplayer is not working on the TiVo box. Your telephone lines are busy. Please respond or sort this out #stayconnected #virginmedia
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Grumpy Brummie 🔶💻🏉🎵🍺🐝
(@grumpybrummie) reported
A twitter rant. The #bbc has just asked me to LOGIN! to the iplayer again!. I'm a licence player for F*** S***! & my IP address would indicte that I'm in the UK. Technology wise they're so behind the curve. I can't see the value in renewing my licence this year.
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Learnincurve 🕷 🍊
(@learnincurve11) reported
@JenniferPinnie Yeh they changed it because they had to work out the difference between streaming (netflix) which does not need a licence, and watching a live broadcast via your television or an ipad app (Sky go, BBC iPlayer and so on). Right now it’s safest to just have a Netflix subscription
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Indubitably Simon💙
(@SimonAntenen) reported
@ZoeJardiniere They did it at the end of Newsnight – the clued-up virologist from Surrey Uni was given five mins. But you had to be (a) awake and (b) relatively alert to the issue you raise. You can see it now on iPlayer unless they’ve chopped it
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LongLiveKingRog
(@LongLiveKingRog) reported
@virginmedia iPlayer does not work on the Box and has been like this for the week; have rebooted box to no avail. Any idea?
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KW
(@walker3_keith) reported
Ist time used bbc iplayer,how do i find Blades match?? Help!!!
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ambrrrr 🥶
(@amber_yelnil) reported
hi @virginmedia @BBCiPlayer the BBC iplayer app isn’t working on our TiVO box but all other apps are, can you help me? I’ve tried resetting the box and internet connection is fine but it’s still not working, please advise
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Jimi
(@JimiSwype) reported
@BBC I want to do your survey but I will not create a signon so you can collect data about me. This is the problem you have with iPlayer 😡 I pay my tax and you won't even let me watch #DefundTheBBC #woke #bias
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GlesgaPaulmk3
(@Dirkdigglermk3) reported
@Rabski7 Am in Sweden n cany get bbc iplayer to work. No seen any of new series yet