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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (33%)
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Sign in (25%)
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Playback Issues (25%)
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Crashing (16%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Horncastle |
Sign in | |
| Leicester |
Crashing | |
| London |
Playback Issues | |
| City of London |
Crashing | |
| Portsmouth |
Buffering | |
| Wandsworth |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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matthew zee-miller
(@MattZeeMiller) reported
@scottygb How much does the BBC actually invest in iPlayer yearly? If other apps had the mass traffic itv hub has would they crash like all4 etc is it just because they don't get the use of itv hub on a night like tonight?
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Edward C King
(@EdwardCKing) reported
@itvhub Your a disgrace! Watching the final on the bbc iplayer. Better coverage and most importantly doesn’t crash!
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Jez
(@ALLVINYL) reported
@ITV why oh why does your hub not work as good as iplayer on tv? No live stream of the match? Rubbish. Computer only. Pants #EURO2020
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horatio cornblower
(@srednam2) reported
@itvfootball your online player had been terrible all tournament. Even after an extra year to get it ready. So glad it'll be on iPlayer (even if I have to listen the Danny Murphy!)
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James Tewes
(@James_Tewes) reported
@itvhub Junk app crashing in the middle of the Euro 2020, no issues when the games are on iPlayer…. Sort this rubbish out @itvhub
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Hass
(@hassassinscr33d) reported
iPlayer’s picture quality is disgraceful
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Geoff Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
@neilhwilliams Would quite like to have had it in 4K UHD. The football has been stunning on iPlayer. Mind you the pic quality on ITV is actually very good tonight. All that really bothers me.
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Charlie Southwell 🐻
(@charliesaidthat) reported
@HashPiperdy it's awful compared to iPlayer. My word.
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Lewis James Brown
(@LewisJamesBrown) reported
I'm sorry to damage my free market credentials but ITV Hub (and more 4) and truly awful, iPlayer a million times better. You can't rewatch a long live show back on smart TV without a million glitches.
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Ouchy
(@Ouchy) reported
The @itvhub service is just shameful. 420p at best. You'd need a TV from 1992 to think it had any quality. Shocking, iPlayer pushing out 4k. #itvhub
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Rosa 🌹
(@Rosa60044194) reported
@simon_dukey Yeah I can get it UHD on BBC iPlayer as well much better quality pic
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Mr. Safa
(@Safatopia) reported
@itvhub your app on Apple TV is quite literally awful…8 crashes in last 20 mins and every time you force me to watch ads before showing the game again. Makes BBC iPlayer look like a magical product.🙄
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Erna🇩🇰
(@BRIMDELLA) reported
@chunclit Use ITV hub instead idk why Bbc iPlayer is not working chile
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Gooner 4D
(@Craig4d) reported
@paddypower Watch the game through the BBC iPlayer have the radio commentary over the game. Boom. Problem solved 🏴 #Euros2020 #bbcfootball #ITVFootball
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Paul Webb
(@paulcwebb) reported
@itvhub the picture quality of the match is awful. If iPlayer can do it why can't @itvhub
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liam
(@nwboff) reported
@XmasRights YES! Even shitebag iPlayer quality runs the footy at full 50fps like tv!
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Terry Jones
(@TerryJonesMusic) reported
@jodimullen Oddly enough where i am the ITV Player seems to be much better quality than iPlayer, which is weird.
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Dan
(@DanStratford84) reported
@ParkSpill Had it on in the kitchen at work and was such a liability. Least I can have iPlayer on Sunday
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Lewis James Brown
(@LewisJamesBrown) reported
I'm sorry to damage my free market credentials but ITV Hub (and more 4) are truly awful, iPlayer a million times better. You can't rewatch a long live show back on smart TV without a million glitches.
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Ben
(@tidytidy888) reported
@MENnewsdesk ITV hub keeps crashing and I have to watch adverts every time I reload it, didn’t have these problems with iPlayer
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Emily Sturgess
(@EmilySturge) reported
@CazzaLaRouge @timkeyperson Please Help, a (new, I think?) short on iplayer 👍🏻
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Nicholas Thompson
(@nick_thompson) reported
@NewsAMorgan @Jezzer_UK @mrmitchell78 Maybe this is a city thing? When you say "many young people"... what age range are you referring to? Students? Or is this an "inner city" thing? What is the scale of that problem of GenZ vs the rest of the country? And how many of these no-TV GenZ's also never stream iPlayer?
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Shahid Kamal Ahmad
(@shahidkamal) reported
Well thanks ITV Hub. Not only is your app crap compared to BBC iPlayer, not only is the sound awful, but the stream is two minutes behind everyone else who just told me about Denmark’s goal. #ENGDEN #EURO2020
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Mark Leeming
(@MarkLeeming) reported
@CBeebiesHQ @OfficialBlueyTV @stuheritage Only issue is another streaming service has every single episode up. If iPlayer was somehow to get the rights to them all, there would be a lot less time spent elsewhere...
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Lewis Henshall 🏳️🌈
(@ljhenshall) reported
Looks like many are having trouble watching the match on ITV Hub. iPlayer it ain't #itvhub
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Will Cooling
(@willcooling) reported
@LewisJamesBrown I don't understand why the BBC isn't forced to share Iplayer with other public service broadcasters. Would deal with these issues, save ITV/Channel 4 & Five money, and by making it a one stop shop for VOD would help British TV compete with Netflix, etc
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Sally Burgess 🕷
(@sillybugs55) reported
@IanDunt Straight from the telly box it’s fine. Not the most brilliant picture but ok. Tried to watch the Italy/Spain match on iPlayer, awful picture and I can’t understand why.
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Michael Morgan🍷⚽🎸⛳
(@HeikoMo) reported
@IanDunt I don't have live tv via aerial/sat, and have had no issue watching games in UHD on bbc iPlayer, yet no end of issues in HD with Itv Hub. It's not up to the demand.
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🧜♀️
(@mermaidmonopoly) reported
It'd be nice if I could watch the #englandvdenmark match without @itvhub buffering every 2 minutes 😡 never have this problem on BBC iplayer. Sort it out because I know it's not my WiFi 🤬
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Iam 19+6
(@Iam3713) reported
@Ciaran2493 @GraceOnFootball Between this and the BBCs Iplayer being fishbowl quality, it does make me wonder why someone would illegally stream 🤔