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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 30% Sign in (30%)
  • 30% Playback Issues (30%)
  • 21% Buffering (21%)
  • 19% Crashing (19%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Wrexham Buffering 6 hours ago
London Sign in 13 hours ago
Kingston upon Hull Playback Issues 1 day ago
Margate Crashing 6 days ago
Pontypridd Playback Issues 7 days ago
Didcot Playback Issues 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyParryUK
    Anthony Parry (@AnthonyParryUK) reported

    So @Google @BBCiPlayer please can you fix iPlayer on Google TV as it doesn't show anything in the continue watching rail of the home screen.. thanks 👍

  • thetoddy111
    thetodd (@thetoddy111) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer As if ANY of them are any better As if we coukd have faith in them Theyre ALL awful

  • LORRAIN25481106
    Lorraine (@LORRAIN25481106) reported

    @bbceastenders @BBCiPlayer Awful storyline and writing = awful acting from everyone involved.

  • DaisyM40397
    daisy may (@DaisyM40397) reported

    @bbceastenders @BBCOne @BBCiPlayer Zoe and jasmine have been awful additions to the show

  • FIWCHAMP09
    Adam (@FIWCHAMP09) reported

    @bbceastenders @BBCOne @BBCiPlayer Ravi and Mark could work together to take them down, Why does Mark want to be involved in dealing? Need to meet their boss soon Vincent or Fatboy

  • ItsKempy_
    𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported

    @bbceastenders @BBCOne @BBCiPlayer That Josh is just terrible, cant act and I just can't stand him.

  • WarriorWheeled
    Wheeled Warrior (@WarriorWheeled) reported

    @PaulaRossi47 @BBCPanorama @BBCiPlayer I will trade with you Paula…. You can take my 24/7 pain, my inability to walk, my fatigue and my other issues all whilst working about 50 hours a week and living on about 3hrs sleep a night. Be no problem for you will it??

  • oldschool454
    Tom Parker (@oldschool454) reported

    @SamsungUK Please can you tell my why I keep getting error code 02100 when trying to play @BBCiPlayer on my Samsung TV? I have googled problem and done every suggested fix with no success. Please help!!

  • April_1970s
    Tracey (@April_1970s) reported

    @Andy___Douglas @vicderbyshire @BBCiPlayer If you had bothered to read her testimony you’d know that she couldn’t explain why she had gynaecological problems which she sought help for. What is your point ? She knew, she lied ? Why is it men like yourself need the victim to explain themselves? Andy Douglas, I pity you.

  • ItsKempy_
    𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported

    @bbceastenders @BBCOne @BBCiPlayer He is an awful character already! Can't stand him

  • jamied28
    Jamie_d (@jamied28) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer If the fans didn’t enter the pitch there’s no trouble simple as that. As usual one team is playing the victim card

  • CorporateDude
    The Corporate Dude (@CorporateDude) reported

    @anon_opin I love @BBCiPlayer, it's years ahead of the awful @ITVX, but they need to track my usage and see that I skip EVERY SINGLE TRAILER. I don't want to watch a trailer for something else, I want to watch what I've selected.

  • melaniebelle808
    melaniebelle (@melaniebelle808) reported

    @bbceastenders @BBC @BBCiPlayer Denzel brought bad medicine into the house. Now Yolande must find an Obeah man to fix this. And she won't find one in yellow pages.

  • elsalioncub
    Elsa lion cub (@elsalioncub) reported

    @AmandaHolden @chattyman @BBCiPlayer Worst program on tele

  • ryanpr77
    Ryan (@ryanpr77) reported

    @leedsrhinos @TheChallengeCup @BBCiPlayer Quality line up, just missing Croft but Brown will do a job

  • villanmike73
    Villanmike (@villanmike73) reported

    @Helen_Barnard @BBCiPlayer First world problems! Moan about anything because you believe the BBC is an easy target. Honestly

  • paulnorwich
    🔺Paul🔻 (@paulnorwich) reported

    I have one account on my iPlayer. Why it insists I choose an account every time I use it I don’t know. There also needs to be a way that I can link my TV Licence to my account so I don’t have to confirm all the damn time that I have one. I love @BBCiPlayer but it needs work.

  • PSlatraigh
    Pól Míchéal O'Slatraigh (@PSlatraigh) reported

    @bbceastenders @BBCOne @BBCiPlayer I predict both will vomit when they realise what they've done, but Patrick did say to Oscar in the flashforward that he was with a Truman now, so unless he and Jasmine somehow manage to reconcile, maybe this pair manages to work it out?

  • GrahamBurns81
    Graham Burns (@GrahamBurns81) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer first thing when there is a problem is to ask “why” then we can look at solutions…

  • thetoddy111
    thetodd (@thetoddy111) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer As if ANY of them are any better As if we could have faith in them Theyre ALL awful We need a total reset doubt it will happen Dont trust this lot either

  • ultra_crepidity
    @ultracrepidity (@ultra_crepidity) reported

    @BBCSport @BBCSounds @BBCiPlayer Amazing footballer, but disastrous manager and terrible pundit. Why or why is the BBC flogging this dead horse?

  • carsey10
    Ciaran Carson (@carsey10) reported

    @StephenNolan @gordonlyons1 @BBCiPlayer Fs there are two small housing estates near me that are built for people with disabilities so what would be the problem if the majority of cars were mobility in some streets

  • innov8tor3
    Peter Jones ⚒️🔭🌍 (@innov8tor3) reported

    Approaching 24 hours outage, now, @BBCiPlayer , with a @SamsungUK TV that won't load beyond the BBC menu system. This is rendering the BBC licence fee we pay subject to challenge on a non delivery of service basis. It seems Samsung are pivoting to a pay for upgrade model? 🤮.

  • hellosunshine52
    Elle 🌸🗽 (@hellosunshine52) reported

    @BBCiPlayer could you please stop including the result in the headline of the Olympics segments on iPlayer? There is little point in watching after work when you spoil it. Please stop doing this urgently. It’s bad enough the way you edit the segments. Stop spoiling the events.

  • PhilColclough78
    Philip Colclough (@PhilColclough78) reported

    @Helen_Barnard @BBCiPlayer First world problems?

  • Mc_Lote
    Mik Lote (@Mc_Lote) reported

    @BBCMorningLive @BBCOne @BBCiPlayer Pavement parking is an issue. Local government needs to review pavements not just concentrate on fining motorists who are trying to keep carriageways clear. Pavements vary in width across all authorities without rhyme or reason. A metre could be taken off many pavements.

  • alabamarust
    alabama 🇵🇸 (@alabamarust) reported

    @BBCScrumV @BBCiPlayer @BBCSounds Why don’t Wales nationalise the WRU? I can’t see any other way to fix this mess created by stakeholders

  • eddie_corrigan
    Brodie Bruce (@eddie_corrigan) reported

    @PayReps26654 @Helen_Barnard @BBCiPlayer I’d say that’s an Amazon or internet issue not the BBC’s

  • dcale80
    Dcale (@dcale80) reported

    @bbceastenders @BBCOne @BBCiPlayer The Ben Mitchell bashing is in hyper drive. I guess this is petty retaliation for Max Bowden not wanting to return to this **** show. I'm so glad the rating r plummeting every day. Ben Wadey is the worst thing to happen to this show.

  • Pollos_Enanos
    Richard Speight (@Pollos_Enanos) reported

    @scottspeig @BBCiPlayer It will be a rights issue. Sky+ (or other DVR) and then watch when you like as I did.