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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Sign in (30%)
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Buffering (28%)
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Playback Issues (25%)
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Crashing (17%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Crashing | ||
| Sign in | ||
| Sign in | ||
| Playback Issues | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Bealing
(@Sillytees) reported
Enjoying #Better on iPlayer - new series about bent coppers in Leeds. Not to be confused with #TheGold- new series about bent coppers in Kent. If we’re not careful, coppers are gonna get a terrible reputation !
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Hannah
(@hannahbungard) reported
Help me Twitter. How can I stop the TV licensing people from contacting me? I haven't had terrestrial TV since 2009. I don't use iPlayer on any device. I don't watch live TV on any device. Every few years I have to tell them I'm still not doing it & now it feels like harassment.
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Chris Swan 💙💛
(@cpswan) reported
Seems like iPlayer Edge of Darkness is a better print than the DVD (maybe the 'remastered from original 16mm film' that was done for the BD release), but there's still an awful lot of dust and hairs and other stuff. Something went badly wrong in Aunty's archives with this one :(
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Hoboken
(@NjCityOfHoboken) reported
@sigjudge @BBCiPlayer @BBC UHD does not work on Apple TV 4K but works on Amazon Fire Stick 4K. BBC One regionals are not avalaible in HD on iPlayer. That it not normal. Arround Europe the majority of the countries, like Spain have everything in HD from 10/20 years ago.
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Tenzin
(@JavidTenzin) reported
@mattafawka @hydromerchant @Iggy_Semmelweis Use a vpn. ExpressVPN – The Best VPN for Streaming BBC iPlayer with a Risk-Free 30-day Trial. Get a 30-day money-back guarantee. Windscribe – Best Free VPN with optimized UK servers to unblock BBC iPlayer. Offers 10 GB of free data per month. Tunnelbear – Features
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Caroline
(@originalfoots) reported
Flipping iplayer wouldn’t work on my TV, point blank refused and I missed my new favourite programme 🥲 It’s all very well to say,#Sortyourlifeout but 😡
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paul ebrard
(@paulebrard) reported
@mslilypaulson @Pink Can you please download and share the whole song, and even Try, because they are not available on youtube, and "BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. " "When i get there" only is available on youtube
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@mike@sauropods.win 🏴 🇬🇧 🇪🇺 🦣
(@MikeTaylor) reported
@claz0r @TimBSpeaks @jonathancairns Hello! We saw you on Only Connect the other night (catching up in iPlayer) and figured out from your shirt that the keyboard was saying "hundopm8", but couldn't work out what it meant. Please enlighted me?
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Nancy Wright
(@Wrightie7) reported
@hammersmikey Been watching it on iplayer… no sound issues that I’ve noticed.
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simon le vans 💙
(@simonlevans) reported
Anyone else having trouble with their @LGUK Smart TV streaming apps? No Netflix, no BBC iPlayer, no Prime video. Help! 😬
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Chris Smith
(@cmsdrums) reported
@TweetsCliff @TheCyberdevil I’m sure the iPlayer versions are not the remastered better quality editions either? The same goes for shows like The Professionals; always on one of the itv channels but in awful original broadcast quality, whereas the latest blu rays look & sound like they were filmed yesterday
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Joe Williams
(@JoeWilliamsPoet) reported
We can edit the genes of an unborn baby, we can send probes into the deepest reaches of the universe, we can detect the tiniest of subatomic particles, but surely humanity will never work out how to keep the BBC iPlayer Autoplay button switched off for more than a few days.
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LH
(@louh4) reported
@reece_dinsdale Maybe a iplayer issue never noticed when I watched on bbc week by week, but then again I’m not a actor/director with your knowledge.
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Daz
(@DarranJones15) reported
@AntiMAGA3 @EdgyPOS @Spring_of_Adven Syria if you care to watch the documentary on iplayer it was the west that pulled putin into that conflict and the drugs. No i work in a operating theatre and that observation was pretty obvious when pointed out I need to and in no way am i saying putin is the good guy
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🔶CH◼️
(@cjhayden82) reported
Might pick up the laptop today (yes we do still do some work in half term-bloody teachers). However, I’ve restarted ‘early doors’ on the iPlayer, and it’s absolutely glorious viewing
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The Peakys
(@the_peakys) reported
@crevolea44 @BBCSPORTNI Awful scheduling having newry away to us tonight. Perhaps fortunate that the game is on the iplayer. I’d have struggled to do newry if we were there today.
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Charlotte Troman ♿️🇪🇺🦓🐰😷☀️
(@cwebbeauty) reported
@ITVXhelp can’t watch programme I want, just buffering and saying there is a problem with the internet but other channels (bbc iPlayer and channel 4 etc) are absolutely fine, so it obv isn’t on my end! This is an awful app, nothing but problems.
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Paul Smith
(@thelobsterboy) reported
@AthleticsWeekly Too many athletics meetings hidden away on the BBC Red Button or even worse iPlayer. Awful. Why sign a television deal with a company that treats the sport with disdain outside of the major championships
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Janjon
(@RagingAnecdotes) reported
Hello IPlayer.......why have I still got this stupid looking half dressed female on my login page? Is this a really bad example of AI or is she getting royalties or something?
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Dr Rave ✨🦋👩🏼🎤💫
(@Dr_Rave) reported
@mikrogalaxies I”m usually terrible at remembering to & catching up with tv shows but noted sounds like something I’d really want to watch- is it bbc so iPlayer ?
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Ginny Hadfield
(@Sophthecatsmum) reported
Slightly late to the 'we won 5-0 again' party. On Twitter anyway coz I was at the game. Had to work yesterday & watch EastEnders on iPlayer since the DVD recorder let us down & didn't record it while we were out.
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Eoghan
(@Leodrsson) reported
@sollasbn Och that's a shame a dhuine. Get well soon and I hope the internet's good enough at least for Iplayer to work for you
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Cherry Morrello
(@CherryMorrello) reported
@kvj59 Oh wow. I might sign in to iPlayer on the tv and watch some tonight.
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Edna Pound
(@van_edna) reported
@reece_dinsdale I've just started series one. Sound is terrible. Luckily someone on here told me how to get subtitles on iplayer.
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Neil
(@WeLoveFPL) reported
@BBC Whats happened to the live snooker coverage on iplayer? Its not working.
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michelle williams
(@michellewilli83) reported
@JohnRyan2004 Are you using bbc hd if you are still using bbc in sd that is the problem much better sound and picture on hd better still iplayer uhd
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han
(@donkitin) reported
can my wifi just work please, I want to watch the gold on iplayer >:(
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MrsRichard
(@DaisyMillsStudi) reported
@reece_dinsdale I've complained in the past about iPlayer about the sound quality, and I always have to have subtitles on. They said it was because they favoured picture quality, so the bandwidth meant that the sound wasn't as good. Could this be true, or were they fobbing me off?
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John Jackson
(@MrJohnAJackson) reported
from
Cypress, California
@mamdwwy The link appears to work in the USA of you have a (free) account for iPlayer. I have the account to listen to the Radio, but this stream works.
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The Anderman
(@TheAndermanYT) reported
Swapping internet providers today so living off 4g at the moment. Son confused as BBC iPlayer not working!!!