iPlayer down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Sign in (31%)
• Playback Issues (27%)
• Buffering (24%)
• Crashing (18%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Pontypridd	Playback Issues	20 hours ago
Didcot	Playback Issues	6 days ago
Southampton	Playback Issues	7 days ago
Cheltenham	Buffering	10 days ago
Aberdeen	Sign in	13 days ago
Cardiff	Buffering	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Mathew Rickard ☘️🏳️‍🌈🇪🇺 (@maitiumacriceid) reported 2 minutes ago

  @michaelpierse Have tended to avoid QT, especially since moving abroad, to prevent my blood from boiling but it might be worth catching this car crash on the iPlayer 👀

• 
  Adnand #TorchwoodSeries7 (@Gallifrey221b) reported 6 minutes ago

  @JessicaGamess @geoffcockwill @lizo_mzimba Mate sorry I couldn’t catch it I was at work, caught it in iPlayer at around 7 tho, ratings don’t actually matter anyway, it’s not gonna get cancelled you can calm down

• 
  Marcus Robinson (@techdiction) reported 6 minutes ago

  @Mercifull @CBeebiesHQ @BBCiPlayer Agree, had tears this morning. We have parental controls on my sons tablet. The iplayer app is rated above his age so cannot install it easily. I can work round that, but nothing to stop him browsing other content not suitable for his age.

• 
  Chris Bray (@ChrisBr33690214) reported 8 minutes ago

  @jordanbpeterson Damn, I haven't watched this terrible program for years but I will definitely catch up with this episdode on Iplayer now I know you were on it. Hope they treated you with respect but knowing the BBC I doubt it.

• 
  lightchild (@lightchilduk) reported 9 minutes ago

  @BabaCugs BBC iPlayer. High quality, no ads.

• 
  witcoin (@nickduddy) reported 13 minutes ago

  @dergal I've not had a TV for so long. I can't remember. It's an absolute racket. My TV aerial on my house is cut and you need to login to use iPlayer. Surely this is enough.

• 
  Chris Bray (@ChrisBr33690214) reported 13 minutes ago

  @jordanbpeterson Damn, I have'nt watched this terrible program for years but I will definitely catch up with this episdode on Iplayer now I know you were on it. Hope they treated you with respect but knowing the BBC I doubt it.

• 
  stella | capitaens 👁️ (@capxtaens) reported 14 minutes ago

  @surfshark i can't access bbc iplayer with vpn anymore, is there any way to fix that?

• 
  ElisabethMason (@Elisabe88429520) reported 15 minutes ago

  @BBCiPlayer When I watch things on the iPlayer I have the choice to watch it with a relatively ok picture quality but with lots of buffering or pixilated or like the other day, pixilated and buffering! Any other platform, I would cancel it and not give them a single penny!

• 
  👀 Crreeper (@CrreeperTTV) reported 15 minutes ago

  I haven’t even started today’s work. This entire week is gonna kill me. On a side note I’ve just started watching Outlaws on iPlayer and Christopher Walken in a BBC show created by Stephen Merchant? Someone tell me to turn this off and get to back I’m gigglin.

• 
  Jimmy Necco (@JimmyNecco_) reported 17 minutes ago

  @SamsungMobile Samsung awful company to deal with bought a TV they together with the bbc removed iPlayer software leaving hundreds of thousands people with lower spec product no refund or part refund no repair .final letter from CEO recommendations buy a new smart TV . I did you downgraded it

• 
  EpsomP (@phil_talbot_) reported 18 minutes ago

  @primevideosport Norrie v Ruud keeps buffering. Iplayer for example streaming on the same device is fine. Do you have capacity issues?

• 
  tezza (@wellybike) reported 19 minutes ago

  @btmailhelpdesk Hi we are on the bt broadband. We are trying to watch showtrial ep 4 on iPlayer thru the bt box. It is having buffering problems. I spoke to Alanis today who said I should tweet you if it occurs again. It's occurring again

• 
  Em (@lindseyseva) reported 20 minutes ago

  Discovering that dinnerladies is on on iPlayer at 1 a.m. in the morning when I have to be at work at 9:30 tomorrow is not the one

• 
  LisaMarie (@mrs_hafsa_) reported 25 minutes ago

  @BBCiPlayer why do I now have to constantly re-sign in to watch the iPlayer….3rd time today I have had to go through the code process!!!

• 
  Lorna_TVeditor (@Lorna_TVeditor) reported 25 minutes ago

  @virginmedia Is there an issue with iPlayer? For days now, the red button will not activate the app. I get a "Not Found on this server" message after pressing. I can access the platform a long-winded way, but loss of red button functionality means I can't do live restart.

• 
  ❤️ I'm Teagan, Teagan Rose ❤️ (@TeaganTheDog) reported 26 minutes ago

  @diamondbertie @AmazonHelp Are you still paying your Amazon Prime sub? If you are then just go have a look… is your TV smart and have apps on it,.. iPlayer, ITV Hub, Netflix etc? Amazon Prime should be one of those.. you will prob have to sign in with your Amazon login.

• 
  twon (@TwonRue) reported 29 minutes ago

  @danlesac I'm the worst pirate. As I've got older I've preferred legally doing things but with the segregation of services, it is becoming very expensive (and a pain) to have all services. "I want to watch X" (searches Netflix. Then Apple TV, Then Disney+, Then Prime TV, Then iPlayer,etc)

• 
  fatreg (@fatreg) reported 31 minutes ago

  So. @SkyUK #glass had it a few days. So far, pic quality is good (when buffered in some instances) itergration of catch up is poor compared to q. Need to open iPlayer etc, sometimes wait for show to be on iPlayer too! Easier to record and delete… hmmm

• 
  Orestis Bastounis (@MrBastounis) reported 33 minutes ago

  New Apple TV 4K arrived. Less than ten minutes to set up, sign in to WiFi, AppleID, Britbox, Youtube, iPlayer, Amazon, Netflix and ITV. Noticably quicker than my old 2014 model.

• 
  Barty Jungas (@BartyJungas) reported 33 minutes ago

  Just watched first episode of the new Brian Cox Universe series on iPlayer. Can't help thinking it's more about Brian Cox than the Universe. "Even God's are not immortal; where there's light, there's darkness". What a load of cheesy shite.

• 
  Nert Bisels (@RadioDarrenFM) reported 36 minutes ago

  Trouble is, we all forget to include capitalism in our utopian visions of the future. Remember when everyone realised how much money we could save by ******* off cable services in favour of Netflix and iPlayer? Yeah, the studios remember that and they hated it.

• 
  Harry Robins (@HjRobins) reported 37 minutes ago

  @whocolour I never said i wouldn’t describe it haha. But it does make me think, this show is super noisy. I’ve resigned myself to watch it on Prime Video hours after broadcast bc it’s better quality, and the noise really kills it on iplayer.

• 
  Anna Neale (@annanealemusic) reported 39 minutes ago

  Does anyone know where we can find Charles Hazelwood's phenomenal series on Songwriting from 2008 called 'How Pop Songs Work?'. Was BBC but not on iPlayer. Seems to have disappeared from the ether!

• 
  Mark Gray (@rich29uk) reported 43 minutes ago

  @THstraya2017 not had any problems tbh, i tend to rotate my subscriptions when i have enough shows to last a month, i sub for a month, then cancel also lucky in the UK to get BBC iPlayer which has loads of good shows and you don't pay for it directly, as long as you have a TV license

• 
  Nicky Clark (@MrsNickyClark) reported 47 minutes ago

  @Elly_JoyUK Awful. There is a signer via news channel on iplayer

• 
  Larry Rickard Supremacy (@TheEnergyOfSets) reported 54 minutes ago

  @SkyHelpTeam Yeah cool but maybe work out how to get them on console lol. I get subtitles on every other streaming service on my PS4, including BBC iPlayer and Channel 4

• 
  Nearly Legal (@nearlylegal) reported 54 minutes ago

  @SarahCorkerNews @BBCBreakfast Sarah Corker now on @bbc5live on the issue, and a documentary on iplayer apparently going live at 5 pm.

• 
  Zoli 🇪🇺 (@zoli_xf) reported 56 minutes ago

  @CoralDeVille Tbh iPlayer is awful as well. All4 is probably the only decent one

• 
  Christine Burns MBE 🧜‍♀️🏳️‍⚧️🏳️‍🌈📚⧖ (@christineburns) reported 56 minutes ago

  @tigerwa81 I don’t watch it very much but whenever I look at the iPlayer programme guide I’m shocked by how little there is to see. Every day used to have appointment viewing but not any more. I get better quality programmes off YouTube.