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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 30% Sign in (30%)
  • 30% Playback Issues (30%)
  • 21% Buffering (21%)
  • 19% Crashing (19%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Wrexham Buffering 1 day ago
London Sign in 1 day ago
Kingston upon Hull Playback Issues 2 days ago
Margate Crashing 7 days ago
Pontypridd Playback Issues 8 days ago
Didcot Playback Issues 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnLizzieGirl
    Kay Andrew 🇺🇦 (@JohnLizzieGirl) reported

    @BBCiPlayer your programme is broken, I clicked on Winter Olympics: Team Skating today in order to watch the Team Figure Skating competition and got Skiing, Snowboarding, Ice Hockey, Ski jumping and Curling. If I click on a thing that says Team Skating I expect to watch that! 😡

  • CorporateDude
    The Corporate Dude (@CorporateDude) reported

    @anon_opin I love @BBCiPlayer, it's years ahead of the awful @ITVX, but they need to track my usage and see that I skip EVERY SINGLE TRAILER. I don't want to watch a trailer for something else, I want to watch what I've selected.

  • alabamarust
    alabama 🇵🇸 (@alabamarust) reported

    @BBCScrumV @BBCiPlayer @BBCSounds Why don’t Wales nationalise the WRU? I can’t see any other way to fix this mess created by stakeholders

  • _lg_1972
    .. (@_lg_1972) reported

    @EnglandRugby @BBCiPlayer I think barring 1 or 2, this is the worst squad and management I've seen for many a year

  • georgespence1
    George Spence (@georgespence1) reported

    @BBCMOTD @BBCiPlayer That screeching woman commentator on Arsenal game would do your ears in. Had to turn the sound off. Terrible from @BBCSport women are not compatible with the men's game.

  • dcale80
    Dcale (@dcale80) reported

    @bbceastenders @BBCOne @BBCiPlayer The Ben Mitchell bashing is in hyper drive. I guess this is petty retaliation for Max Bowden not wanting to return to this **** show. I'm so glad the rating r plummeting every day. Ben Wadey is the worst thing to happen to this show.

  • melaniebelle808
    melaniebelle (@melaniebelle808) reported

    @bbceastenders @BBC @BBCiPlayer Denzel brought bad medicine into the house. Now Yolande must find an Obeah man to fix this. And she won't find one in yellow pages.

  • Angusrockstar1
    Andymacc26 (@Angusrockstar1) reported

    @StephenNolan @DHamill2004 @BBCiPlayer The problem is in their own community.

  • AnthonyParryUK
    Anthony Parry (@AnthonyParryUK) reported

    So @Google @BBCiPlayer please can you fix iPlayer on Google TV as it doesn't show anything in the continue watching rail of the home screen.. thanks 👍

  • PhilColclough78
    Philip Colclough (@PhilColclough78) reported

    @Helen_Barnard @BBCiPlayer First world problems?

  • TraceyW83194634
    TJW (@TraceyW83194634) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer God help this country really hope reform can save it

  • bigwows
    Bigwows 💚🤍💜 ✖️✖️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bigwows) reported

    @bbcpress @BBCiPlayer Bet it dropped off majorly. Detectorists it ain’t and the guy who played Michael was awful.

  • BertSnazzle
    Les Bien (@BertSnazzle) reported

    What’s going on with @BBCiPlayer app? It’s complete garbage…takes about 5 minutes to sign in 😠😠

  • gallonupper
    Siobhan Mc Dermott (@gallonupper) reported

    @StephenNolan @BBCiPlayer Loads??? No it's about 10 people. Distraction bs as usual. This issue is simply not affecting the majority of us. Your childish antics and your same callers day in day out! Norman & Brian 🙄 impossible to listen to for anyone with a bit of common sense

  • CallumTheReds
    The View From Belfast ⚖️ (@CallumTheReds) reported

    @StephenNolan @BBCiPlayer If either a union flag or a tricolour flag is flying in a community that supports those flags - why is that a problem?

  • albarr1978
    Alex Barrett ☘️🇮🇪 (@albarr1978) reported

    @bbceastenders @BBCOne @BBCiPlayer The storylines are awful right now and the so called acting is even worse

  • LORRAIN25481106
    Lorraine (@LORRAIN25481106) reported

    @bbceastenders @BBCiPlayer Awful storyline and writing = awful acting from everyone involved.

  • Liam5xwr
    Liam (@Liam5xwr) reported

    @bbceastenders @BBCOne @BBCiPlayer Time to axe Johnny (and Callum). Both actors are awful.

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer Lauren is beautiful but a terrible actor, she either shouts or mumbles most of the time. And of course she has another disaster this week, she's always doomed!

  • Eaaphc2023
    Easphc (@Eaaphc2023) reported

    @StephenNolan @gordonlyons1 @BBCiPlayer I call mornings the Peugeot school run as all the new Peugeots outside the school every morn. I know the drivers and they don’t work. *** all wrong of them

  • Lloydp78
    Lloyd Preston (@Lloydp78) reported

    @BBCiPlayer No matter what I do in my settings, the sign language man will not leave my screen and I have commentary over the actors dialog . Please fix this bug as it’s ruining Eastenders for me

  • Gerbiltime
    Kevinthegerbil (@Gerbiltime) reported

    @BBCMOTD @BBCSport @BBCiPlayer Who is the woman screeching throughout the Arsenal match? It’s not a commentary, it’s a string of tired cliches she thinks of she screeches loudly enough, she’ll sound convincing. She’s awful.

  • cheeky_chezza
    chez_80 (@cheeky_chezza) reported

    Has anyone watched 'Babies' on iplayer? I have found it a good watch, but the dumb laughing sound between the men and the black guy sounding like Brian Belo from BB years ago has been very distracting. Can't work out if it's deliberate, overacting, or natural 🤔 #bbc @BBCiPlayer

  • Gee_McK
    Gee_McK (@Gee_McK) reported

    @BBCSport @BBCiPlayer Stop mucking about with your website! Looks awful, why the white background????

  • canerazz
    Caner 🇬🇧 (@canerazz) reported

    @adamhale_ @Helen_Barnard @BBCiPlayer Luckily I don't have to deal with this kinda problems when using xevatv

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer The Lauren and Penny scenes have been great recently. I hope Lauren does end up buying the Car Lot. Jay should've never have sold it in the first place and that's something he would never do if he was still here. Can't wait for Lauren & Priya to work together. #EastEnders

  • Poke_In_The_Eye
    Janet Squires (@Poke_In_The_Eye) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer I hate Wes Streeting - can’t help it he’s just to smarmy & insincere.

  • GillyB9
    Gilly B (@GillyB9) reported

    @ls_1983 @BBCiPlayer I was flicking between football and Olympics last night. The commentary on tnt was awful.

  • Mingoobies
    Shuahae⛸️ (@Mingoobies) reported

    @BBCiPlayer get somebody to fix the stream please. I'm trying to watch the figure skating team event and it's showing all sorts of random other sports

  • actionslaxx
    actionslaxx (@actionslaxx) reported

    @Gordon_998877 @Helen_Barnard @BBCiPlayer yep, having to login every time you switch back to the iPlayer (even if you've just got one profile) is a PITA - other streaming services don't make you do this