iPlayer

Is iPlayer down?

Problems detected

Users are reporting problems related to: playback issues, buffering and sign in.

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iPlayer Outage Chart 12/21/2025 18:45

December 21: Problems at iPlayer

iPlayer is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  1. Playback Issues (57%)

    Playback Issues (57%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (7%)

    Sign in (7%)

  4. Crashing (7%)

    Crashing (7%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomCanterbury Playback Issues
FranceColomiers Buffering
United KingdomBarnstaple Playback Issues
United KingdomSwindon Buffering
United KingdomYarm Sign in
United KingdomTreharris Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • samradford Sam Radford (@samradford) reported

    @mgsiegler @hbomax Is there something particular that makes downloading for offline watching particularly hard? Other than Apple TV+ content, we regualarly have issues with BBC iPlayer, Netflix, and Disney+ with downloaded content.

  • 44Jackk Ja©k (@44Jackk) reported

    @ell_cfc Break rn innit? Or is my iPlayer broken

  • pauhmptn Paul Hampton (@pauhmptn) reported

    @BBCSport honestly sport on the BBC is a complete joke. You bid for a sporting event then don’t show it on main channels. With how unusable iPlayer is you should be banned from showing big events. #pathetic

  • gproffitt34 Greg Proffitt (@gproffitt34) reported

    @SEAMONKEYOO7 @SkyUK I wouldn't say it's an upgrade to glass. The TV itself is very good sound quality is brilliant. But the watchability of glass is awful you can't record so your dependent on playlists then waiting for shows to go on iplayer or its hub etc to watch, any Internet issues yiu lose TV

  • DemonJim DemonJim (@DemonJim) reported

    @13_Watty @CharlieBeatnik Sounds more like a 14:9 / 16:9 issue, rather than the +1/full pixel issue. Check the aspect ratio setting for digital TV (as iPlayer uses its settings, whereas the TiVo uses separate HDMI mode settings). Denno will know more if that doesn’t help!

  • PaisleyJanine Janine Paisley 🇺🇦 (@PaisleyJanine) reported

    @DavidAshleyDavi There is a documentary on BBC iPlayer about the effect of globalisation and banking, which looks accurate. I can try and find it for you. People no longer Had to pretend to be nice. The banks conspired to raise house prices so women had to go to work.

  • Grouch7 Grouch (@Grouch7) reported

    @virginmedia I have followed the link and ran the checker. It says " looks lime you need to restart your hub. We can lt find any issues with your connection". I can load netflix amazon prime and iplayer on my laptop and phone connected via WiFi. Just not from Tivo box.

  • EdWhittle1968 Ed Whittle (@EdWhittle1968) reported

    @stued1976 Totally agree it’s a money-making scandal. In Guildford hospital they had so many problems with provider that they now allow you to use iPad / iPlayer for tv. It WiFi is poor and many patients don’t have such devices!

  • PaulaMxx Paula M (@PaulaMxx) reported

    @BBCiPlayer I'm trying to watch Wimbledon on the iPlayer on my phone. I'm signed into my account but it keeps telling me the content is unavailable. Can you help?

  • Redstag194 Jonathan (@Redstag194) reported

    @EE The light is aquamarine at the moment, the issue I have is that it keeps dropping out mid programme on streaming services. BBC iPlayer seems to be the worst. The TV is linked directly to the router.

  • onikatbb shabz 🎟 (@onikatbb) reported

    @ShesFishy I have an iPlayer login for y’all to use, y’all need to use a VPN and set your location to UK tho

  • grumpywho1 Grumpy Who (@grumpywho1) reported

    @TheArchive06 Second fave after Children of Earth. Can remember trying to watch Kiss Kiss Bang Bang on an early version of iPlayer and with a terrible broadband connection. Took about 3 stuttery hours to get to the bar fight scene, but I still had fun.

  • BarbieBondage 𝕰𝖒𝖕𝖗𝖊𝖘𝖘 ⛓💜 (@BarbieBondage) reported

    @CHROMATlGA It won't work because iPlayer detects when you're using VPN :(

  • spampi_anatomy chloë (@spampi_anatomy) reported

    @L_DeLucaBishop I can’t believe I had to work and miss it all, Call me BBC iPlayer I’m playing catch up

  • Grouch7 Grouch (@Grouch7) reported

    @GrayrodPhotos @virginmedia Yeh im getting the same issues. Tv works fine but I can't stream anything through any apps on the tivo box. YouTube, netflix, prime BBC iPlayer. Laptop loads them fine so does my phone. I've been trouble shooting issues since Friday now.

  • mrsemmamaynard Emma Lou (@mrsemmamaynard) reported

    @Chuck_Wagon_ It’s the whole thing. Because it doesn’t record things, when you want to play something it takes you to the catch up service: itv player, iPlayer etc. It looses your place if you’re half way through a program. If your internet isn’t good that’s a real issue too.

  • MichaelIsteed Mike (@MichaelIsteed) reported

    Finally watching Bicep at #Glastonbury2022 on iPlayer. Incredible. Wish I could have been at that. Worst clash of my weekend

  • BoroFootballEtc BoroFootballEtc (@BoroFootballEtc) reported

    @BBCiPlayer Why is iplayer not working for live womens euro's, Port v Switz, just says-something went wrong, everything else is working.

  • neilgilbert1963 Neil Gilbert (@neilgilbert1963) reported

    @BBC why are you the worst online viewing platform, pay my license fee and BBC iplayer can't even provide a usable watching experience time upon time upon time. Totally useless and I have to pay for it!!!

  • TNTAndrew1 Claire for PM (@TNTAndrew1) reported

    @cymrawes Watching on iplayer but latest issue is from Friday? Is that the one?

  • Ange8Wakes Ange 💙💛🌻🦋🦏🦁 (@Ange8Wakes) reported

    I've been at work all day is #LiaisonCommittee available ro watch on iplayer or youtube ???

  • DrNiamhReilly Niamh (@DrNiamhReilly) reported

    Only 20 mins of @thestrokes TRNSMT set on iplayer? Come on @BBCiPlayer, help me out here!

  • ArtBoy54 ArtBoy54 (@ArtBoy54) reported

    @SeaSwine9 BBC iPlayer, the quality there doesn’t look much better though

  • lpbkdotnet lpbkdotnet (@lpbkdotnet) reported

    @marrolds_phones I’ve spent the last hour looking at lists of old set top boxes trying to work out what I had in about 2003… And now that I know it was a”netgem iPlayer” I’m trying to talk myself out of buying one on ebay

  • Grouch7 Grouch (@Grouch7) reported

    @virginmedia Hey. When I try to stream any video on netflix i get error code tvq-pb-101 (5.6.1). When I try with the BBC iplayer it tries to load on a black screen and then eventually just closes the app. Amazon prime loads the app but when trying to stream a video it says we ran into problem

  • SwisherYard Swisher Yards (@SwisherYard) reported

    @cleanfeed_ttvr I just watched Ten on the iPlayer. The opt out didn't go to Sport but to someone saying "stay with us for news and analysis from our correspondents", something fairly generic. Did I miss something? Is that new? Or was there a problem with the opt to Sport?

  • Muttley76 Kirsty Harris 🇺🇦 (@Muttley76) reported

    @tomispev I honestly can’t even watch him play, like he was up against a Brit yesterday and even then I watched the wheelchair tennis on iPlayer (was quality mind).

  • lee_patrick01 Unelected Lord Schleswig-Holstein 🇬🇧🇩🇪🇪🇺🇺🇦 (@lee_patrick01) reported

    @MartinSLewis @DownsBeeHee @BBCNewsnight This may explain why Newsnight is not available on iPlayer yet. Cutting crew at work. They could delete their Tweet above a lot quicker if they tried.

  • Chriss_m Chríss (@Chriss_m) reported

    @afneil @Channel4 The problem with Channel 4 is how rubbish its app is. Always used to catch you on iPlayer. I know that’s not your problem! But just flinging that out there for Channel 4.

  • jsb7196 Jack Stafford (@jsb7196) reported

    @dannybolton23 Nah I'm watching on BBC iPlayer and it was awful...