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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (61%)
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Buffering (26%)
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Crashing (11%)
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Sign in (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Buffering | ||
| Buffering | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Stefan
(@stefd75) reported
@GeeRG27 @BBCiPlayer I just dont understand what the issue is, the ps4 versions of Sky Go, Netflix, Prime all work so what is the deal with IPlayer, we have to pay a bloody fee to the BBC to watch their shows and I cant even do that on the device I want.
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AnnetteFielding
(@annetterandom) reported
@itvhub tried numerous times to watch something on catch up on itv hub never managed it...BBC iplayer no problem what’s the problem
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ChelseaJay
(@ChelsJayxo) reported
@BBCiPlayer is anyone elses bbc iplayer not working properly? Not loading more than one series of a programme?
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Learnincurve 🕷 🍊
(@learnincurve11) reported
@JenniferPinnie Yeh they changed it because they had to work out the difference between streaming (netflix) which does not need a licence, and watching a live broadcast via your television or an ipad app (Sky go, BBC iPlayer and so on). Right now it’s safest to just have a Netflix subscription
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𝔸𝕓𝕫 🕊🌹
(@xxabbygrayxx) reported
@poppysmiithh my bbc iplayer won’t work i can’t finish it :((
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Jimi
(@JimiSwype) reported
@BBC I want to do your survey but I will not create a signon so you can collect data about me. This is the problem you have with iPlayer 😡 I pay my tax and you won't even let me watch #DefundTheBBC #woke #bias
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Steven McMahon
(@StevenMcMahon78) reported
@virginmedia according to app no internet issues in SR2 however two nights in a row buffering when attempting to watch iPlayer on iPad along with TV in another room connected to WiFi not connecting to iPlayer. Please advise as definitely internet issues!!!
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sarahroberts
(@SarahJessiica95) reported
@virginmedia Each say its said service issues in the area, still no wifi at the moment an cant get like iPlayer or stuff on the TV either
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LongLiveKingRog
(@LongLiveKingRog) reported
@virginmedia iPlayer does not work on the Box and has been like this for the week; have rebooted box to no avail. Any idea?
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Thanks for having me Nonoligopoly Private Business
(@HelloKelowna) reported
@willmenaker Sidebar, on bbc you can download their iplayer and the shows and it’s quality all around. Not a bad model if u have the space.
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Cormac || IA temp (school) 🏳️🌈🇮🇪
(@pixelcormac) reported
is there a way of watching rpdr uk s2e2 outside the uk for free? my vpn worked last week on the iPlayer but it doesn't work anymore
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@WhatsYourViews
(@WhatsYourViews) reported
@ClarkeMicah I know that Gov Committee had a number of them appear to question them.On BBC iPlayer 4thJan. I didn't hear anything on any news station, but after four days I heard them mention about production, supply issues on Sky. Since then heard serious side effects & a number of deaths.
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YouBelong
(@YouBelong_2019) reported
I seriously regret starting to watch #Targeted on BBC iPlayer. So angry at the awful things that so many #disabled people have to deal with on a daily basis. Called horrible things and being physically attacked just because they’re different? Why? I don’t understand...
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Eilis O'Hanlon
(@EilisOHanIon) reported
@Michael90896848 @AnnTravers6 @The__Boyler Does BBC iPlayer not work in the South? The RTE Player works up here. In fact, it's better in the North because they leave out the ads for some legal reason I've never bothered to understand.
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Hannah
(@bernfus) reported
@dragraceukbbc aaahhh the next one isn’t on iPlayer yet 😰 that was going to be my after work treat 🙈
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TK1967
(@trudyk_ta) reported
@Helen_Whately You might want to watch BBC news - try iPlayer @815 - you need to step up & fast. @sturdy_deborah can you help? There are urgent issues?
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Indubitably Simon💙
(@SimonAntenen) reported
@ZoeJardiniere They did it at the end of Newsnight – the clued-up virologist from Surrey Uni was given five mins. But you had to be (a) awake and (b) relatively alert to the issue you raise. You can see it now on iPlayer unless they’ve chopped it
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Bloopie Talariga
(@j_linthorpe) reported
@danielstorey85 Wasn't a critique - just trying to help! Also iPlayer doesn't have them for as long as most, so keeping on top of it wouldn't be the most adroit use of your time.
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Signal's Kill everyone if it's moral.
(@signal11th) reported
@jimalkhalili @PhysicsatSurrey Meh spend more time doing quality programs so dullards like me can enjoy them instead of teaching these people who you will be pretending to listen via zoom whilst on netflix. IPlayer needs more JAK.
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ambrrrr 🥶
(@amber_yelnil) reported
hi @virginmedia @BBCiPlayer the BBC iplayer app isn’t working on our TiVO box but all other apps are, can you help me? I’ve tried resetting the box and internet connection is fine but it’s still not working, please advise
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Malcolm Webster
(@MalcolmWebster2) reported
@BBCDanielS Yep. That price rise is making me suspend it for 6 months to see if it goes back to higher quality productions. Not really worth that amount a month at the mo. Now, Prime and iPlayer have better stuff at the moment.
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Brian Cairns🇵🇸🇮🇪🐺🦊😼
(@Marlborough66) reported
Just watching #targeted on the BBC iplayer about the terrible abuse suffered by disabled people. Really depressing how horrible some people can be.
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Lisa Kitteridge
(@kitteridge_lisa) reported
@banter_banner I don't know if you're in the UK, but there was a frightened french bulldog pup on episode 11or12 of BBCs 12 puppies programme. She wouldn't leave the house & refused to walk. They had a behaviourist in to gave some tips. If you search it on BBC iPlayer, might help you too? 🤞🏼🤞🏼
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Bruce Devlin
(@BruceDevlin) reported
Why is #iplayer so ******* awful?
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Christian Furr
(@Pientello) reported
@virginmedia BBC iplayer is not working on the TiVo box. Your telephone lines are busy. Please respond or sort this out #stayconnected #virginmedia
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AJBChina
(@bryce_ajb) reported
@virginmedia experiencing problems with TiVo box. BBC iPlayer not loading. Anyone else having the same issue? Customer service couldn’t resolve.
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Ben M.
(@Kaito_kun) reported
@SW_Fan_Club My only issue is when the BBC does daft things to solely try and compete with Netflix. I dread to think how much money they spend getting The Fresh Prince of Bel-Air rights just to throw it on iPlayer in order to lure nostalgic 90s kids to the service.
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James Theoharris Martin
(@James_Manaman) reported
from
Enfield Lock, England
@BBCiPlayer @xboxuk iPlayer has no sound on my Xbox one console. Was working fine for years until the last couple of weeks. Uninstalled and reinstalled, no luck. Searched forums and although people reported the same issue there's no apparent solution. Can someone help plz? Thanks
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Another UK Voice
(@AnotherUKVoice) reported
@BBCNews Lock it behind a paywall. I have an account to watch iPlayer etc, make it like a Netflix platform. The quality content the BBC offers is worth it. Those that want it can pay for it. But those that don’t l, shouldn’t be forced to.
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Peter Wallace
(@Hola_Mono) reported
@BBC I understand the legal issues, but why a License Fee payer is blocked while abroad from watching an IPlayer download on a Screen but can do so on a Smartphone is baffling.