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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (39%)
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Sign in (26%)
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Playback Issues (26%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Crashing | ||
| Playback Issues | ||
| Playback Issues | ||
| Buffering | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Matthew Thornton
(@mtqoi) reported
Still not over the time they replayed bbc iPlayer radio (good, useful, tells me when my shows are out) with bbc sounds (terrible, buggy, doesn’t tell me when my shows are out)
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Kevin R
(@Kev7FTA) reported
@bbcquestiontime @TheoPaphitis Why is the quality so bad on @BBCiPlayer ? I watched earlier and the sound was awful. Pointless advertising it on iPlayer if it’s not going to work properly
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Simon Clarke
(@simonc1607) reported
@matt_foster12 Yeah thought their pricing structure was way off. Should have given schools/local clubs free tickets to help fill the grounds. 2,000 people up in Hull looks a **** show to a watching Melbourne Rebels fan and some of the games only being in iPlayer didn't help either.
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gurpreet 🫧
(@grprtrl) reported
i’m logged into my bbc iplayer on my sisters telly and she tends to put on my niece’s baby shows on there and so to not make it disturb my feed she made a profile for the baby on my account so whenever i login it shows a separate profile for her and it makes me wanna cry
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Robbo
(@Robbo130) reported
@RTS_media @BBCRosAtkins @BBCOne Thank goodness for the iPlayer. Awful they don’t show it at an earlier time.
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Emmerrr
(@Ruefulgrimace) reported
I've finally finished rewatching This Life on iPlayer. 25 years ago, we really did phone people, or march round to their house or place of work if we had a problem with them or wanted to **** them. Not now of course, we have subtweeting for that
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Raymond Russell 2000
(@raymierussell) reported
Dislike stuff that seems arbitrary in tech. ITV Hub is no longer supported on my Smart TV. However STV Player, YouTube 4K, Netflix 4K, All4, MY5, UKTVPlay, iPlayer (which I don't use for license reasons) all still work. STV player doesn't give access to ITV2,ITV3 & ITV4 catchup.
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Joseph Jack Fitzsimmons
(@JoeJackFitz) reported
Hurts me to say it but BBC iPlayer has better quality films than Netflix.
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James Gosnold and 3198 others
(@JamesGoz) reported
@markwilsonit @SamsungUK Yeah they are really dodgy with that. I remember some years back & one evening I had some trouble reaching BBC iPlayer & Netflix apps - but when I tried from laptop etc those services were fine. Turns out Samsung had the outage and all your viewing is routed through them 👍
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Kevin R
(@Kev7FTA) reported
@bbcquestiontime Why is the quality so bad on @BBCiPlayer ? I watched earlier and the sound was awful. Pointless advertising it on iPlayer if it’s not going to work properly
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Kevin R
(@Kev7FTA) reported
@bbcquestiontime @CarolineLucas First time I’ve watched QT before 10:35/10:40 usual time on BBC1, watching on iPlayer, is it just me with the awful sound quality? #bbcqt
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Gordon Profit
(@Goags1957) reported
@ProducerMac Binge watched on iPlayer - quality
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David Goodhart
(@David_Goodhart) reported
from
Camden Town, England
@olliedewis Incredibly thoughtful of you thanks v much. It is annoying that you can’t do anything about subtitles on iPlayer, I also tried reducing them in size so they are too small to read but that doesn’t work either!
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Michael X
(@GeordieJersey1) reported
@smintyd We have iplayer , there must just be a glitch
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Matt Sears
(@MattSears96) reported
How come I can watch anything, incl. live sport on Netflix, GCN+, iPlayer, YouTube, etc. without any playback issues, but anything, even an old ep. of Poirot, on @ITV Hub is a bufferfest? @ITVRugby live? Forget it! 30Mb/s each on 2 diff lines & routers, & ITV Hub can't keep up.
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Snookertipster OBE 👥
(@SnookertipsterO) reported
@pav_147 Shocking, Pav. The stream on iPlayer is terrible as well.
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Phil not Bob
(@Bob71136804) reported
Does anyone else have problems with iplayer buffering or pausing during programmes? 🤷
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Kevin R
(@Kev7FTA) reported
@bbcquestiontime Why is the quality so bad on @BBCiPlayer ? I watched earlier and the sound was awful. Pointless advertising it on iPlayer if it’s not going to work properly
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kenzie
(@slut4katya) reported
@pelennors i’m gonna try vpn & watch on wow+ cause it’s not working for me on iplayer :(((
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Dan
(@WelshDan1927) reported
@TimJones15 @ThickBlueLine Subtitles on all S4C programming on iPlayer. I've just watched cewri cwpan y byd myself with no problems 👍
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NiamhsDaddy🎅🏻⛄🎄🏴
(@NiamhsDaddy) reported
@fiona_wyse It's on iPlayer if you want better quality (they showed it a few weeks ago as part of the UC birthday night)
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brevitybelle1
(@brevitybelle11) reported
@Kev7FTA @bbcquestiontime @CarolineLucas I don’t see where it is on iplayer? Help 🙏
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Fi Slater
(@fislater) reported
@YouViewSupport @bt_uk Keep getting the YVM105 error message (can't get on BBC iplayer or other Apps) - it's very annoying! on BT DTR-T2100 box & turning off & on does nothing & I've had to do the above reset twice. There is nothing wrong with my BT broadband when I am on the laptop. New box?
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J E N N A 🇺🇦
(@In_Tents) reported
I need to go back to work. I’ve fallen down a BBC iPlayer rabbit hole and I can’t climb out
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Jayne not Jane.
(@JayneGrayson5) reported
@BrotherShaunEPB @robertpopper @Gabbycabbage Working from home today just started the first ep of new two doors down..love it....never get no work done today now have to watch it all.can u remember in the old days you had to wait a week between each episode thank god for iPlayer eh.
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Alex Bloomfield 🇿🇦
(@Alexbokkie) reported
Rate your hub/iPlayer apps (I absolutely hate ITV hub, it’s the WORST for intuition and design) @itvhub @All4 @BBCiPlayer
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PARODY Elon PARODY Musk PARODY Blood PARODY Money
(@KittyCatOfBorg) reported
@waddy246 @MartinSLewis @Investment4Adam The adverts work if you engage with the product, but they can't tell if I have watched, or listened to an ad. The TV licence also only applies for live TV, and iPlayer. So if you never watch/record live TV, you don't need a licence.
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***
(@_mttwii) reported
@johnredwood If in your senility you can work out how to start iPlayer, watch last night's Question Time. You will see why taxes need to rise. It is obscene of anyone to think as you do, and the sooner we get rid of you the better. You are a disgrace and even people in your own party know it.
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Kevin R
(@Kev7FTA) reported
@brevitybelle11 @bbcquestiontime @CarolineLucas I had this problem last week when I tried to watch at about 9:30pm. I THINK, you can watch at 8:00pm live (with terrible quality) or you wait until 10:40ish when it’s on BBC. Or indeed watch it tomorrow on iPlayer 😬
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Stew
(@stewnotstu) reported
@cumrolad Yep. All on the iPlayer. I was going to save them but I couldn’t help myself.