iPlayer status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Sign in (29%)
• Playback Issues (27%)
• Buffering (23%)
• Crashing (21%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Margate	Crashing	3 days ago
Pontypridd	Playback Issues	4 days ago
Didcot	Playback Issues	9 days ago
Southampton	Playback Issues	10 days ago
Cheltenham	Buffering	13 days ago
Aberdeen	Sign in	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Birtwhistle (@CBirtwhistle) reported 2 minutes ago

  @BBCWilliamWho I am not sure if it would help. I first got into the show by catching end up time on BBC 3 not long before S5 aired but with all of new who on iplayer and classic who locked behind britbox I don't know who would watch it on BBC 3 outside the causal audience.

• 
  Eddie (@iamediam) reported 2 minutes ago

  Quality live set from @idlesband on the iPlayer

• 
  ChrisMarple💙💛 🕊 (@QuaakFrosch1) reported 3 minutes ago

  @berbar66 @Sharonmuskebear Thats another one, this one is in production. The one on iplayer is called Please Help

• 
  enigmajx #FBPE #FBPPR 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 💻 (@enigmajx) reported 6 minutes ago

  Last programme of the evening for child no. 2 and they opt for @OperationOuch on iplayer. Ok ... no problem ... except that both younglings opt for the pootastic episode! Thanks @xandvt & @DoctorChrisVT 💩!!!

• 
  Greg McPhee (@GregMcPhee4) reported 7 minutes ago

  Watching "House of Maxwell" on BBC iPlayer. Not only was Robert Maxwell a bastard, but Ghislaine Maxwell (and fellow piece of **** Jeffrey Epstein) is an even sicker, twisted, depraved, evil piece of work when you listen to her victims and law enforcement members describe her.

• 
  scream-master (@ReaperCrew6666) reported 7 minutes ago

  BBC iplayer really picked its moment to decide not to work for me.

• 
  ℝ𝕠𝕤𝕤ℍ𝕖𝕞𝕤𝕨𝕠𝕣𝕥𝕙 Official (@Ross_Hemsworth) reported 10 minutes ago

  Really quite annoyed that @BBC won't put the whole series of #KillingEve on #Iplayer so I can binge-watch on the couple of days I actually get off work :(

• 
  soup ninja (@melaniasregrets) reported 13 minutes ago

  Am I the only one that bbc iplayer isn’t letting watch #peakyblinders right now?? HELP! 😭

• 
  Darryl cook (@Darrylc20765143) reported 14 minutes ago

  @virginmedia Still absolutely dreadful. Can’t work consistently. Can’t even stream an episode off iPlayer live. Have we got back 15 years virgin?

• 
  E (@lostinsideofE) reported 17 minutes ago

  @outdoorperscrip IPlayer - Iolos Pembrokeshire & Weatherman Walking if you feel like nature or Monty Dons Adriatic gardens- plus Repair Shop; Jay Blades learning to read; Murder mystery & my family; crash detectives Hustle or Last Tango in Halifax for a drama possibly?…

• 
  Susie M(ais qui?) (@wrathofgod) reported 17 minutes ago

  @Plusnet Of course. But why should I have to? It's frustrating. Compare to something like the iPlayer log in, or Pinterest, with a pop-up box..those are not cluttered with poorly placed and spaced eye-clutter. It's an accessibility issue.

• 
  A guy named Chris (@randomscouser85) reported 20 minutes ago

  That documentary series bbc two is doing about the Maxwells Is right down my alley ill have to catch that on IPlayer. I'm too young to remember Robert Maxwell but by all accounts he was a sleazy piece of work (and a labour mp)

• 
  ioanna (@peakydevils) reported 20 minutes ago

  @abelsxobitch The subtitles dont work on BBC iPlayer 😭

• 
  Ooh Arr! it's Stuart Seaton (@artStuvsSeaton) reported 24 minutes ago

  @CorinneColes5 Maybe it's checking a database online for the address it's at? I'm not sure exactly how those things work, all I know is I can listen to BBC Sounds Radio live and on demand on my computers and phone without any problems. Do you have an account with BBC Sounds? (not the iPlayer)

• 
  danny ‼️ ben mitchell apologist (@B3NM1TCHELL) reported 25 minutes ago

  Why is audio description stuck on 💔💔💔bbc iPlayer help please it won’t let me turn it off

• 
  Steve Black (@Stevethefix) reported 26 minutes ago

  Virgin media thanks once again! Iplayer still not working neither is my5! No phone calls offering help for a service we pay for! 3 months this has been going on!

• 
  Gilly Gray 🐕🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🇨🇭 (@GillyBean68) reported 33 minutes ago

  @SonyUK Can you help with finding and adding Apps? My in-laws have a 50W8 Bravia and iPlayer is no longer available on their Apps page. There is no way to search or add it. There is also no catchhup services or ITV hub.

• 
  Cameron Lee (@Cameron_934) reported 35 minutes ago

  The BBC Killing Eve deal on BBC One and iPlayer literally got the worst deal possible. USA, and multiple other countries have Episode 7 available and they only make Ep 6 available tomorrow. Then wonder why people watch by ‘Alternative Means’ to not have it spoilt. #killingeve

• 
  ...🌹 (@fajar_muzammil) reported 37 minutes ago

  @thisUserisLazyy @ThePeakyBlinder Where to watch? BBC iPlayer is not working for me anymore

• 
  WilliamWho (@BBCWilliamWho) reported 37 minutes ago

  @DW__Liam I've not watched BBC Three once since it came back. The only show I like is Killing Eve which I normally just watch on iPlayer. I feel Doctor Who fans are a good market because we always like to watch stuff live lol. I feel Confidential airing straight after episodes could work.

• 
  Will Taylor (@willjoeltaylor) reported 43 minutes ago

  @BBCiPlayer the iPlayer app starts short episodes, like children's shows, 7 or 8 minutes into the episode for some reason. Only notice it when pressing the "Next Episode" button. Not sure what's happening, can you help?

• 
  Fudgie (@Devilinthehole) reported 43 minutes ago

  @BeardedGenius Still Game. Brilliant up to the end of season 6 but the three subsequent series when they returned after a lengthy gap were painful. They're all on iPlayer just now and you can see the drop off in quality.

• 
  ma | peaky spoilers (@svphialoren) reported 48 minutes ago

  @peakydevils @abelsxobitch yes they work!! try putting them on bbc live and then go on iplayer and normally it'll work

• 
  Carly Cook Comms (@carlycookcomms) reported 50 minutes ago

  @JamesSharp87 @adamdriver85 Interesting, personally I think with icons you should be able to work out what they represent without any words and apart from the weather and iplayer, I wouldn’t have a clue about the others.

• 
  Psygnosevo (@ytevo79) reported 53 minutes ago

  @george_ninja I thought about it last night but nowhere to be found other than iPlayer so not the best quality or even surround sound so wont waste a viewing. But definitely overdue a watch.

• 
  Judith (@judcwales) reported 57 minutes ago

  Is the iplayer not working - can't get peaky blinders to play, keeps saying error. Help @BBCiPlayer

• 
  John Goddard (@JohnG_1973) reported 58 minutes ago

  @TVKev iPlayer as a subscription. Problem solved.

• 
  Psygnosevo (@ytevo79) reported 58 minutes ago

  Sweet its on iPlayer. After a few hoops found iPlayer is available on Android TVs.. Doesn't look very good quality tho, and no doubt no surround sound!

• 
  mustafa (@mustafakoprulu_) reported 59 minutes ago

  new bbc iplayer and sounds logos are well... understandable, but the new news logo is simply terrible

• 
  taperoo2k (@taperoo2k) reported 60 minutes ago

  @lavvhead Drugsland going country and Dark Land: The Hunt for Wales's Worst Serial Killer might be worth a look. Both on the iplayer. You may have already seen them I guess.