1. Home
  2. Companies
  3. iPlayer
iPlayer

iPlayer status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 29% Sign in (29%)
  • 27% Playback Issues (27%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Margate Crashing 4 days ago
Pontypridd Playback Issues 5 days ago
Didcot Playback Issues 10 days ago
Southampton Playback Issues 11 days ago
Cheltenham Buffering 14 days ago
Aberdeen Sign in 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • TykeTalking
    Shadowbanned Invisible Pariah Tyke aka Valerie😉 (@TykeTalking) reported

    This is the BBC. I try to sign in to iPlayer, it tells me it cannot recognise the email, do I want to register. I go to register again, using that same email, it says that email address already exists, do I want to sign in. 👏👏👏 At least they are consistent.

  • TonyTcrawley666
    tony crawley (@TonyTcrawley666) reported

    @AwardVPN I want this to work so much, Bbc iPlayer ,all5 and kapang all pick up the fact I am using a vpn, I have mentioned before I live in Spain and would love to access the above , I will stick with you and see how it goes.

  • Cinnamon_Beats
    Dale Allen (@Cinnamon_Beats) reported

    @M_o_r_g_a !! If anyone is having problems, watch the uploaded version on IPlayer, it doesn't seem to be skipping like the live show

  • JamesScholes
    James Scholes (@JamesScholes) reported

    @Helidonkey @FreakyFwoof @CatchTheseWords That's why Netflix et al don't suffer from the same problems, because they weren't built around the same systems. It's also disappointing that the defaults weren't improved upon by things like iPlayer's AD ingestion pipeline, which just uses the same parameters as on TV.

  • bogie153
    Michael Earl (@bogie153) reported

    @retrorefurb1 You should have no problems. 2 years on and i have heard nothing. You must write/email and tell them that you will no longer watch live tv or use iplayer. Tell them you will watch prime/ Netflix instead. I wrote to them well in advance of renewal date and then cancelled my DD

  • AwardVPN
    Award VPN (@AwardVPN) reported

    Untill we get a permanent fix for the BBC iPlayer servers all I can do is keep adding. Which is going to be a huge expense. I will add a new one tonight. Fingers crossed we figure this quick Team Award.

  • mrsbump1
    Jo Smith (@mrsbump1) reported

    @charlie_hayford Yep... problem on iplayer live too... swapped from watching on BBC1 when it started thinking that iplayer would be better but it glitched in the same place 😬

  • DarrenWilkinso9
    The Dazzla (@DarrenWilkinso9) reported

    @itvhub is the worst tv ever!!, always have to sign in!! Fast forward is awful , we have sky glass so unfortunately have to use this !!, bbc iPlayer and sky catch up so much easier and better!

  • opaluwaachile
    Hercules! (@opaluwaachile) reported

    Dear folks, pls help me. How do I watch content on BBC iPlayer? It’s been activated but needs “TV license”. PS. I live in Nigeria

  • TheHal09uy
    TheHal09uy (@TheHal09uy) reported

    @LateNightHalo @Rebecca189 Hey LNG. I don’t know if this would work but could try a VPN connected to UK then go to BBC Iplayer. All the seasons are on there for free

  • gatorrat
    rat 𖤐🦷 (@gatorrat) reported

    bbc iplayer is the worst streaming service i’ve ever used in my life

  • ClareCa74902053
    Clare Carr (@ClareCa74902053) reported

    @KellySotherton Totally agree! We were so disappointed to miss it. Tried iplayer and red button as advised but it didn't work 😡

  • travscouser
    thetravellingscouser (@travscouser) reported

    @BBCOne Is there a reason #PeakyBlinders is skipping and freezing? I'm watching online through the iPlayer app so it's not a TV aerial issue...

  • Hache9326
    ☆Helen R Watts☆(Kerzenlicht)☆ (@Hache9326) reported

    @KillingEve @BBCAMERICA @AMCPlus BBC iplayer UK have done it again loaded it up with Audio Description, what's the point if getting up early to catch up before work, I have spent the last 30 minutes restarting in hope it disappears but not its still there. 1st & 2nd episodes were OK but 3rd and 4th 🤬🤬

  • Mannyldn_
    EA (@Mannyldn_) reported

    BBC iPlayer is broken

  • ruidasilva
    rui da silva (@ruidasilva) reported

    @lopp changed your tune? I´m sure you used to say it was the propagation of the blocks that was the bottleneck leading to sync problems. Heard of p2p file sharing tech like bit torrent ? on the iPlayer, I believe their files are bigger than 1MB. Seems to be working here.

  • Chloe_Flynn98
    Chloe (@Chloe_Flynn98) reported

    BBC need to fix their iPlayer yet again it’s stuck on AD for the new killing eve episode and there is no way to turn it off

  • DatMfZoom
    zoom ➐ (@DatMfZoom) reported

    @ellaniner @BBCiPlayer Well at least you can use bbc iplayer the app won't even work for me

  • paulmgrey
    Paul Grey (@paulmgrey) reported

    Watching @BBCScrumV on iplayer. @JiffyRugby bang on about issues in Welsh rugby from the top down (as he was in 1988, but rebuffed by WRU & 'went North') and separating amateur game from pro game. Analysis of Wales' attack from @_SeanHolley accurate and excoriating. #WALvITA

  • travscouser
    thetravellingscouser (@travscouser) reported

    @BBCOne Is there a reason Peaku Blinders is skipping and freezing? I'm watching online through the iPlayer app so it's not a TV aerial issue...

  • alice_ingy
    al.🌼 (@alice_ingy) reported

    @ITV your IPlayer is the worst!!!!

  • mac33_jimmy
    james macfarlane (@mac33_jimmy) reported

    @retrorefurb1 When you do it do t get tempted into watching the iplayer cos you have to sing into your bbc account if got one. If you do sign in you’ll get a letter saying you’ve been caught using the iplayer without a license.

  • wholeIottaizzy
    jess | peaky spoilers ♊︎ (@wholeIottaizzy) reported

    not iplayer deciding to glitch during tommy & arthur’s scene like stop ruining me having a moment over my two fave characters

  • antovolk
    AV 🇺🇦 (@antovolk) reported

    Okay so the iPlayer app on the TV itself is kinda broken....no issues on Sky Q

  • guvpaul1
    𝓟𝓪𝓾𝓵 𝓡𝓲𝓬𝓱𝓪𝓻𝓭𝓼 (@guvpaul1) reported

    @smoggyontour86 My dad has abs I haven’t been impressed with it. I don’t believe you can record things like you can on the Q. Everything is streamed including live tv so u have to rely on iplayer and the hub etc. also the adverts are terrible for it and I’ve heard you have to pay more to remove

  • bielsa_b
    Marsching on together 💛💙 (@bielsa_b) reported

    Why has the BBC iPlayer online got such **** quality I swear theres no app aswell

  • AlexSegu2
    Alex Bimpeh-Segu (@AlexSegu2) reported

    The TV programme "Jobfished" on BBC iplayer discusses Catrin Nye's investigation about a glamorous design company that tricked its own staff into believing it was real through an online universe of fake profiles, stolen work and lies. How prevalent is this?

  • bex1225
    Becki (@bex1225) reported

    @warr10rz Yes I had the same issue!! Went to the iPlayer app and turned out it was on the bloody red button 😩😩

  • Zachary__reeder
    zachary f reeder (@Zachary__reeder) reported

    Thie thing that proper ***** me odd about the @BBC tv license is the fact that the iplayer constantly has issues . I don't watch live tv so the lisncese is essentially for that . Any other service you recieve compensation when the service is being awful

  • GracieLouvaine
    Gracie Louvaine 🇬🇧🇺🇦 (@GracieLouvaine) reported

    @Alicia1985 @BBCiPlayer I’m having the same issue. Come on BBC iPlayer, we need our KE fix 😭