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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (46%)
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Sign in (26%)
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Playback Issues (23%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Sign in | |
| Leeds |
Buffering | |
| Edinburgh |
Playback Issues | |
| City of Westminster |
Crashing | |
| Rochdale |
Buffering | |
| Swadlincote |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Philip J. Ellis
(@Philip_Ellis) reported
@richardarnatt The Sounds app is an unusable mess, I miss Radio iPlayer
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Dave Wrighton
(@davetv67) reported
@teresadg0 As you have loads of previous answers I wasn't going to answer but maybe this will help. I run surfshark, nord and express. Non of these seem to let you stream itv hub, but do work with stv player. Iplayer works with all. Nord or express would be my choice..
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Caroniver
(@WilliamPrice413) reported
I never had problems with the audio mix when I was watching on iPlayer, but I'm definitely understanding people's complaints now. I don't remember which boxset it was, but there was another thing I watched in Surround and then Mono and realized that Surround is just poorly mixed.
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Roger Watling
(@2sticks66) reported
@virginmedia Cannot watch Catch up, iPlayer Netflix,Prime & even programme's recorded. Tried all online suggestions in help. It says call us, spend hour on the phone then get cut off. When you are paying a premium price and receive a absolutely unreliable service. #fuming
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Paul Fung
(@diamondbadger) reported
I saw The Conversation was on iPlayer, and thought about recommending it to my parents. But then I remembered my dad sometimes has trouble hearing dialogue, and so watches films with subtitles. And I had no idea how you would subtitle a film so dependent on audio nuance.
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Mr Snodes
(@mrsnodes) reported
@thebellow I love the BBC dearly but th ey’ve made a complete Horlicks of BBC Sounds and iPlayer. Biggest problem seems to be jumping on the latest fad without discontinuing or integrating all the legacy crap like radio programme websites you can also download from.
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Angus Lang
(@AngusLang2) reported
@salmannaeem217 @BBC @_chillijoncarne keep paying then, only trying to help. no Ariel= no receiving equipment and they have no right to enter and check unless they have evidence. you can have tv, DVD players, games consoles and watch Netflix prime YouTube everything NOT live except Iplayer.
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_Margriet_😷
(@kophoogte) reported
@wombat37 @hilliatfields It's such a shame I cannot get BBC tv anymore ( noope, not on Iplayer either) I really miss British comedy. Not all of it, some was fcking awful ( Mrs Browns Boys springs to mind) but man.. League Of Gentlemen..
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Betatrash
(@betatrash) reported
"BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice." < Gestapo?
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jeremyhead
(@jeremyhead) reported
@charlesarthur @jeffjarvis Even with iPlayer you now have to create and account and sign in. That too sucks. I pay my licence fee, why do I need to sign in?
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bee !! 🏳️⚧️
(@FE4RorL0VE) reported
bbc iplayer wasn’t working earlier but i got it to work so i’m actually watching drag race now
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Frankie Rufolo
(@frankie_rufolo) reported
@linmeitalks Might watch on iPlayer when I get back from work.
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Mr Snodes
(@mrsnodes) reported
@thebellow I love the BBC dearly but they’ve made a complete Horlicks of BBC Sounds and iPlayer. Biggest problem seems to be jumping on the latest fad without discontinuing or integrating all the legacy crap like radio programme websites you can also download from.
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CK303
(@CK_303) reported
@NordVPN Hi there. Is there an issue with using NordVPN to watch iPlayer in Ireland? VPN seems to be working but getting an error message ‘This content isn’t working right now’. Thanks!
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Paul716
(@pwr_paul) reported
@BBCiPlayer truly a **** system, keep trying to login to setup iplayer. Changed PW 6 times and still will not let me in. Premier technology Broward cast my arse. Just given up, time to stop the TV licence.
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Martin Noon
(@letsgetmathing) reported
ITV hub has to be the worst app ever. BBC iPlayer a million times better.
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Jonathan Weeks
(@weeksjm19) reported
@virginmedia Hi I cannot access Netflix on my v6 box error code nw25. I can access other apps iplayer & Amazon prime. Box is connected via Ethernet cable. Is there a problem at your end?
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Paul V
(@vellapc) reported
@GBNEWS BBC could monetise iplayer with a subscription for content beyond 14 day catch up TV, this could potentially generate a fair bit of cash, BBC local radio could be scaled back to save money or allowed to run adverts to help fund the services.
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Ŧɭเק
(@Flip5ide666) reported
@SonyUK Other apps were working, v6.7165. So it seems from this update after turning the TV on you have to go to live TV press guide so youview app is 'awake' then BBC iPlayer works! A little annoying, never had this issue.
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alexis ⧗ || PEAKY BLINDERS 3 DAYS!!
(@DYLSWH0RE) reported
if i download a uk vpn will i be able to use BBC iplayer?? someone who lives in the uk help me please
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glen cornhill 📡💙🛰️
(@CornhillGlen) reported
@sapphire_wiccan @MCU_Direct That’s awful, if you want to feel a bit better, in the U.K. we pay for BBC via the license fee, but all the good BBC content is on Brit Box that we have to pay extra for (I don’t on principle) so you have to pay twice for BBC shows when it should all be on BBC iPlayer 🤷 TV eh
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Gaz
(@sharonsjanine) reported
@mr_sjpatterson I think i doesn't matter to us that know how to work iplayer and that. I feel bad for the elderly guys that might not be as good with iplayer. They will suffer I imagine as they might have to miss out on EE/ED
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Loretta Archer
(@flamelilyfree) reported
@BBCiPlayer I received an email saying I have been watching BBC iPlayer in the last few weeks, I cancelled my TV license in November 2021 as I do not watch any live TV shows including iPlayer, so if this is not me then someone has access to my login details and using my account
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-𝐉𝐀𝐌𝐈𝐄-
(@AMadmanNotABox) reported
@Firlows I'm not personally sure that the issue is the mixing so much as it is the abysmal deterioration in TV speaker output. The leitmotif for Graham, for instance, personally sticks out a lot better through headphones on iPlayer than it did on original broadcast through TV. A lot of-
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Lizz | Jodie Auckland Whittaker era
(@sprightlylizz) reported
It’s a real shame that the BBC iPlayer doesn’t work in the US. How am I supposed to get my British TV fix?
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Giulliana
(@AlbaAye1) reported
@JillHudson21 Series 3 is the one I meant to say is a bit blank. Might revisit some this week, although it's time I accepted that Christmas is over and actually got back to (self employed) work,rather than watching iplayer and netflix all day on the sofa.
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John Wilson
(@tug) reported
@devlin_jp I've never owned a TV. Rented one for a week in 1972 (returned it as reception was terrible). Had one for a year in a rented flat in Antwerp (watched Kojak dubbed into Dutch) Have TV licence to watch iPlayer less than once a week.
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sumaya
(@katsIaterr) reported
i didn’t know iPlayer didn’t work in dusty Africa
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Martin Noon
(@letsgetmathing) reported
@Loumeracy They really are massively different. The iPlayer has much better functionality. Itv hub is awful. Can’t pause stuff, extra adverts on top of the usual ones, picture quality is poor.
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fred spector
(@raregetaway) reported
why is my bbc iplayer not working?????