iPlayer status: streaming issues and outage reports
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Full Outage Map
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Sign in (30%)
- Playback Issues (28%)
- Buffering (23%)
- Crashing (19%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Buffering | 1 day ago |
|
Edinburgh
|
Sign in | 3 days ago |
|
City of London
|
Playback Issues | 3 days ago |
 Nice
|
Crashing | 8 days ago |
|
Wirral
|
Playback Issues | 11 days ago |
|
Manchester
|
Buffering | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported@bbceastenders @BBCOne @BBCiPlayer He is an awful character already! Can't stand him
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedThe saga of @BBCiPlayer on our @SamsungUK TV continues. Not swift and somewhat unsure, Samsung; 96 hours outage and counting. I connected via DMs, gave personal and TV details, and asked about timescales. No answer? Is this a kind of limbo?
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andrew kerry (@andrewkerr64832) reported@BBCiPlayer #bbc #Winter Olympics Dear the BBC, your coverage is absolutely shocking. Tuned in at 1230 today for the men’s biathlon on your red button service. Nothing. Thanks for nothing. Worst coverage EVER 😡
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Cats Rule (@TirnAOge) reported@bbcpress @BBCiPlayer Hmmmmmm, not sure how this will work. He is so full of himself and full of being "Welsh" (I have nothing against Welsh people in general). Shame as I always enjoyed this show
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thetodd (@thetoddy111) reported@bbcquestiontime @BBCSounds @BBCiPlayer As if ANY of them are any better As if we could have faith in them Theyre ALL awful We need a total reset doubt it will happen Dont trust this lot either
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BrummieGirl (@takethe_highway) reported@bbceastenders @BBCOne @BBCiPlayer Its soap. Actors leave, characters move on etc. But if you want this pair to work these guys and the writing are gonna have to work on selling it a lot better than is currently happening.
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Clive Wilson (@clive_wilson) reported@BBCiPlayer There are issues today with the iPlayer app no longer working on the Roku 3840 Streaming Stick, without warning. Other 3840 users are also affected. Is there a reason for this? Planned or unexpected?
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Kim Frinton (@drowsyfire) reported@bbcpress @BBCiPlayer Oh lord, help us. Smug, sanctimonious wokery incoming.
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LouBen 🎀 (@Bekola1975) reported@bbceastenders @BBCOne @BBCiPlayer Surprised there's no STD problems in EE. So much bed hopping!
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The Corporate Dude (@CorporateDude) reported@anon_opin I love @BBCiPlayer, it's years ahead of the awful @ITVX, but they need to track my usage and see that I skip EVERY SINGLE TRAILER. I don't want to watch a trailer for something else, I want to watch what I've selected.
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer The Lauren and Penny scenes have been great recently. I hope Lauren does end up buying the Car Lot. Jay should've never have sold it in the first place and that's something he would never do if he was still here. Can't wait for Lauren & Priya to work together. #EastEnders
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SnoopDoge (@jackdoor2681151) reported@bbcpress @BBCiPlayer Who gives a fig, why is the final episode of the welsh open missing? Seriously, please fix this!
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Liam (@Liam5xwr) reported@bbceastenders @BBCOne @BBCiPlayer Time to axe Johnny (and Callum). Both actors are awful.
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Jim James (@JimJamesHorgan) reported@bbceastenders @BBCOne @BBCiPlayer That gym moment of watching a terrible actor trying to look smart felt like eastenders hitting new depths but then came the break in scene 😣 Go to any amateur group & you'll find way better actors. Even when he has good lines he just wastes them 🤢
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer We all know the marriage isn't going to work out! What about Joel and Zack??
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Ralph Snazzle (@BertSnazzle) reportedTime for let’s see how many hours it takes @BBCiPlayer to sign in tonight 🙄
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Will (@thenightswstch) reported@StephenNolan @DHamill2004 @BBCiPlayer Dermot just summed up the problem quite clearly there without even realising what he just done.
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Villanmike (@villanmike73) reported@Helen_Barnard @BBCiPlayer First world problems! Moan about anything because you believe the BBC is an easy target. Honestly
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🔺Paul🔻 (@paulnorwich) reportedI have one account on my iPlayer. Why it insists I choose an account every time I use it I don’t know. There also needs to be a way that I can link my TV Licence to my account so I don’t have to confirm all the damn time that I have one. I love @BBCiPlayer but it needs work.
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actionslaxx (@actionslaxx) reported@Gordon_998877 @Helen_Barnard @BBCiPlayer yep, having to login every time you switch back to the iPlayer (even if you've just got one profile) is a PITA - other streaming services don't make you do this
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Jonny Payne (@jonnypayne23) reported@StephenNolan @BBCiPlayer You can’t be intimidated by a flag. You can choose to be offended but that applies to anything. I could choose to be offended by terrible architecture. Doesn’t make it illegal and should be bulldozed
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lisa 🥀 • ben mitchell loml (@benapologist) reported@bbceastenders @BBCOne @BBCiPlayer callum and johnny are abysmal together and this tim storyline which deals with a serious issue deserved actual build-up and care. whoever came up with this storyline needs to be fired asap
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I'll be curious to discover how Suki and Vinny will react when they discover Ravi's attack against Nugget. Would Suki keep her promise to Priya and get Ravi the help he needs? She'll feel guilty for throwing him out but doesn't want to jepodise the adoption.
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jamie (@jamiethinking) reported@bbcquestiontime @BBCSounds @BBCiPlayer The government just raised my council tax 6% wiping out any and all so called efforts they have made ! This labour government has broken everything
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Bigwows 💚🤍💜 ✖️✖️🏴 (@bigwows) reported@bbcpress @BBCiPlayer Bet it dropped off majorly. Detectorists it ain’t and the guy who played Michael was awful.
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Philip Colclough (@PhilColclough78) reported@Helen_Barnard @BBCiPlayer First world problems?
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Andymacc26 (@Angusrockstar1) reported@StephenNolan @DHamill2004 @BBCiPlayer The problem is in their own community.
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WBA Essex Baggie (@ChrisRicha49037) reported@bbcpress @BBCiPlayer The 10+ Episode was the worst revisit show ever. Spoiled all the good work before.
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedApproaching 24 hours outage, now, @BBCiPlayer , with a @SamsungUK TV that won't load beyond the BBC menu system. This is rendering the BBC licence fee we pay subject to challenge on a non delivery of service basis. It seems Samsung are pivoting to a pay for upgrade model? 🤮.
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Siobhan Mc Dermott (@gallonupper) reported@StephenNolan @BBCiPlayer Loads??? No it's about 10 people. Distraction bs as usual. This issue is simply not affecting the majority of us. Your childish antics and your same callers day in day out! Norman & Brian 🙄 impossible to listen to for anyone with a bit of common sense