Is iPlayer down?
Problems detected
Users are reporting problems related to: buffering, sign in and playback issues.
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 23: Problems at iPlayer
iPlayer is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
-
Buffering (46%)
-
Sign in (29%)
-
Playback Issues (20%)
-
Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Buffering | |
| Bristol |
Sign in | |
| Dunstable |
Playback Issues | |
| Croydon |
Sign in | |
| Leeds |
Buffering | |
| Edinburgh |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Palfreeman
(@MarkyP20) reported
@richardosman @WowHauser How many channels are there? Plus the Internet (iPlayer). But we can't accommodate a cricket match? Four days of golf didn't seem to be a problem.
-
Jim Smith
(@jimmmzy) reported
@stream_locator tried changing my Samsung TV to all apps following your instructions and any app I open it says "can't connect to server". Setting to US they work fine. I'm in UK. Any ideas? Would still like to have iplayer etc available. Thanks
-
Monica
(@Monica72193901) reported
@BBCiPlayer why is it that there has been a lot of problems with iPlayer the last week or so. I've been trying to Re-install the iPlayer for the last 5 days managed to install it tonight but now! like before, it won't launch it just keeps closing.😡
-
Graeme Smith
(@spiffcricket) reported
Britain’s Greatest Olympic Moments on iplayer - that’s me for the evening then -a warm up for the next fortnight. I shouldn’t - cos I cry more than Derek Redmond did in Barcelona whenever I watch stuff like this, but - like a dog drawn to a pile of vomit - I can’t help myself.
-
Huriye
(@Huriye) reported
@michaelhogan Please help!!! I've been gripped by #WPC56 for almost 2 weeks & the story is up to S2 Ep.4 with the lead character in a very precarious position between life & death due to be concluded in final ep. IT'S BEEN REPLACED BY OLYMPICS & NO SCHEDULE DATE NOR ON IPLAYER!😭
-
Jack Rule
(@JackRuleLD) reported
@WCricketChat Surely there must be room for some more double headers on the weekends, especially if they are going to be there for the Iplayer. Not like BBC2 has must watch tv on a Sunday daytime. Guess the only issue is that the Olympics start end of the week.
-
Amy Tunstall 🐌
(@amyfunstall) reported
I've stopped trying to get my mum's TV and iPlayer to work, should probably just focus on what I'm actually supposed to be doing. Will have to catch up on all of the football later.
-
Rich
(@autopaxman) reported
the worst part of iPlayer is that the Mayans MC theme music is seriously cheesy and dull and there's no elegant way of skipping it.
-
Tony Swift
(@Tonythesnapper) reported
@BBCOne An excellent drama at lunch time over the last two weeks has been 'WPC 56'. The build up to the story in the last ep. When will it be on, should be today 1.45...? Cancelled due to the Olympics - not a problem but it isn't even on the iPlayer WHY NOT? Good planning NOT!
-
🐺Mark /\_/\⭐
(@markgeveritt) reported
I wonder if they'll ever do a HD remaster of the Eccelstone & Tennant era Doctor Who episodes. The quality of these series on iPlayer right now is pretty poor.
-
I've Never Seen Star Trek 🖖
(@Never_Seen_Trek) reported
@belperite @MinecrapKids Yeah that was my thinking, I know iPlayer doesn't work abroad, but apparently Sounds does!
-
Owen Duffy 🇪🇺
(@RealOwenDuffy) reported
Is there a schedule for Olympic coverage on the iPlayer anywhere? I want to work out how to watch the judo.
-
Dan
(@_dan2222) reported
@wrinkledbadger @WisdenCricket To get round the score issue on my TV I had to watch it through BBC iPlayer.
-
Bhoysghirl1888
(@Bhoysghirl1888) reported
@BBCSport @BBCiPlayer Lots of connection issues on iPlayer since penalty in Japan v Canada game. Keep refreshing but same thing happens after 30 secs. Same on other devices which are working ok otherwise. Hope this isn't a sign of what's to come in the next few weeks 🙁
-
Neil
(@njhcricket) reported
Seriously though I don't want to quibble the Women's tournament too much, as the exposure should help. There are more games to be shown on iplayer, and sky will be making them free on YouTube. One point of order though. Vaughan and Tufnell calling the end, What? #hundred
-
Robin Osborne 🇪🇺 💙💉💉💪🏻
(@rposbo) reported
The iplayer smart TV app has been causing my Samsung TV (2012/2013 edition) to freeze and crash for a while, so can't use that!
-
⭐⭐SaljustChampionsofEuropeSal 💙 🏆🏆
(@TheDivineSalM) reported
@steviecrimbo @tvlicensingblog @tvlicensing I've had one that says they know I've been watching iplayer. Trouble is the email address they say logged on from was not the email address that used iplayer even when I had a licence. Phishing, pure and simple.
-
Tim Kane (ⵜⵉⵎoⵜⵀⵢ ⴽⴰⵏⴻ) 🏳️🌈
(@Tim_Rex_) reported
@f1cowboyman @UHD4k @ColinSladen Same problem with BBC iPlayer love broadcast.. friends in Australia were watching Wimbledon a good 30 seconds ahead. They had enough time to type their cheers before I saw why!
-
Evan Bartlett
(@ev_bartlett) reported
@SteveBlythe @BBCSport I'm having the same issue. Seems to be fine when using the iPlayer app instead of live TV though
-
Paddy McGuinty's Goat
(@LegendoftheThe) reported
@autopaxman Finally got iPlayer to work last night so didn't have to download each episode like on my sky, promptly fell asleep and now can't remember where I'm up to
-
Sex Police
(@country_jim) reported
@JVC_UK my android tv has developed an issue where all of the freeview apps (iplayer, itv player etc.) won't load, with an error code of fvp-300. Could you advise on how to resolve this, please?
-
Phil
(@phccar) reported
@CiarzScrawlings Ah, I might have to have a look on iPlayer. I'm actively seeking out things to kill time during work
-
Thank🔸You🔸Europe
(@Thankyoueurope) reported
Figured out I can get it to work by watching through iPlayer (which is a minute or so behind). Still entirely reliant on me knowing the team logos to know who's who.
-
Robin Osborne 🇪🇺 💙💉💉💪🏻
(@rposbo) reported
@gussyboy81 Sure, this is more about those who can't throw money at the problem; I saw no point in a chromecast until my TV apps started to fail due to crappy "updates". The ipad2 is solid, but basic iplayer video streaming is now broken. Odd.
-
Nicole Penney
(@Nicolef1Penney) reported
@itvhub omg. Can I not watch one episode of Love Island without it buffering and telling me my connection is poor? I never have any issues with iPlayer, 4OD, Netflix, Prime etc but sure. Bland my wife. Your service is poor.
-
Chris Brandrick ✌️
(@chrisbrandrick) reported
...like I have a BBC login to use iPlayer, why can't I just set which region I want in the settings or something?
-
Allunar
(@Allunaro) reported
@StellaVindicta You think any of us actually watch the BBC? In all seriousness literally the only legit place I can imagine you'd be able to watch it is BBC iPlayer, I have no idea but if it is region locked a VPN should work. Failing that, if you tell me the show's name I can take a look
-
SJH
(@STJAHI) reported
@SimmyBar_L @AlanC_44 Nope, Tranmere feed was perfect mate we watched the whole game with no issues at all on iplayer. Any issues were your clubs service
-
Lebowski
(@yacuncha_) reported
@hill_wd @iplayer Halfway thru and its quality mate. Was some of it filmed in the Laurieston pub?
-
William Astout
(@WilliamAstout) reported
@BBC is it possible to mute the commentators during the opening ceremony? As I help fund the channel it'd be good if that was a feature of the iplayer. Two audio tracks, one for comment and other the event.