iPlayer status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Playback Issues (31%)
• Sign in (27%)
• Buffering (21%)
• Crashing (21%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Nice	Crashing	4 days ago
Wirral	Playback Issues	7 days ago
Manchester	Buffering	8 days ago
Cheltenham	Sign in	9 days ago
Truro	Playback Issues	9 days ago
London	Playback Issues	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevinthegerbil (@Gerbiltime) reported 5 minutes ago

  @BBCMOTD @BBCSport @BBCiPlayer Who is the woman screeching throughout the Arsenal match? It’s not a commentary, it’s a string of tired cliches she thinks of she screeches loudly enough, she’ll sound convincing. She’s awful.

• 
  Peter Jones ⚒️🔭🌍 (@innov8tor3) reported 5 minutes ago

  Hey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?

• 
  Shantilal Patel (@PatelShant84519) reported 12 minutes ago

  @bbcdebatenight @BBCSounds @BBCiPlayer I get my present and I still could not get a place the council wouldn’t help me. I was on road for two weeks, but yet these people come in and they get a nice four star hotel three 3 meal a day what a ******* joke

• 
  Siobhan Mc Dermott (@gallonupper) reported 13 minutes ago

  @StephenNolan @BBCiPlayer Loads??? No it's about 10 people. Distraction bs as usual. This issue is simply not affecting the majority of us. Your childish antics and your same callers day in day out! Norman & Brian 🙄 impossible to listen to for anyone with a bit of common sense

• 
  Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported 14 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Boring boring boring. Unbelievable nonsense story. Why would Priya steal a car to take Ravi to hospital and then not even ask for him to be seen? She would have asked for help weeks ago. Children boring with endless disasters. I wish the car crash had written them out.

• 
  Les Twigg (@LesTwigg) reported 14 minutes ago

  Anyone else having problems with @BBCiPlayer? Constantly buffering so bad as to be unwatchable. No problem on other streaming channels so wouldn't appear to be our equipment or broadband.

• 
  Tom (@TomTomlewis063) reported 15 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Johnny is terrible 🤢 hurry up and axe him.

• 
  Ranahabarana (@ranahabarana) reported 15 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Sorry but these two sound like teenagers fighting over some toy! I mean he is literally her dad & grandfather 👴 f her children and he wanted to make up with his kids! Seriously no thoughts to her mental issues & challenges!

• 
  chez_80 (@cheeky_chezza) reported 19 minutes ago

  Has anyone watched 'Babies' on iplayer? I have found it a good watch, but the dumb laughing sound between the men and the black guy sounding like Brian Belo from BB years ago has been very distracting. Can't work out if it's deliberate, overacting, or natural 🤔 #bbc @BBCiPlayer

• 
  Brodie Bruce (@eddie_corrigan) reported 22 minutes ago

  @PayReps26654 @Helen_Barnard @BBCiPlayer I’d say that’s an Amazon or internet issue not the BBC’s

• 
  s h a b s 🌷 🦚 (@sukeve_xo) reported 25 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Sukeve clip during ******* visibility week? IKTR!!! But come on now guys, we've done the "Suki doesn't communicate when she's stressed and trying to make everyone's problems go away" before and she learned from it, if we're not making a point of showing her growth and how she's adapted for the better on this adoption journey and it's just revisiting old habits with no reasoning or closure, it's giving inconsistent.

• 
  Benny H (@BennyH391512) reported 26 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system

• 
  Elle 🌸🗽 (@hellosunshine52) reported 28 minutes ago

  @BBCiPlayer could you please stop including the result in the headline of the Olympics segments on iPlayer? There is little point in watching after work when you spoil it. Please stop doing this urgently. It’s bad enough the way you edit the segments. Stop spoiling the events.

• 
  𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported 35 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer He is an awful character already! Can't stand him

• 
  actionslaxx (@actionslaxx) reported 36 minutes ago

  @Gordon_998877 @Helen_Barnard @BBCiPlayer yep, having to login every time you switch back to the iPlayer (even if you've just got one profile) is a PITA - other streaming services don't make you do this

• 
  Villanmike (@villanmike73) reported 36 minutes ago

  @Helen_Barnard @BBCiPlayer First world problems! Moan about anything because you believe the BBC is an easy target. Honestly

• 
  LouBen 🎀 (@Bekola1975) reported 39 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Who cares. Awful tedious storyline

• 
  Rockmusic70's (@Rockmusic70S) reported 39 minutes ago

  @PatrickJoh21665 @GWandShows @BBCiPlayer Gorgeous and after the awful weather we've been having

• 
  Sapiens daily blotter. (@rutherfojr) reported 40 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer No. Draw down pension will be whe we get a stock market crash.

• 
  Emily jones (@Emilyj251288) reported 41 minutes ago

  @BBCiPlayer @SamsungUK we are getting error code 2100 when trying to access iplayer.Can someone help please.Its been like this for a week.Ive tried the suggested fixes online.I called samsung help line and were put on hold for over an hour and the girl never came back to the call

• 
  Siobhan Mc Dermott (@gallonupper) reported 42 minutes ago

  @StephenNolan @BBCiPlayer Loads??? No it's about 10 people. Distraction bs as usual. This issue is simply not affecting the majority of us. Your childish antics and your same callers day in day out! Norman & Brian 🙄 impossible to listen to for anyone with a bit of common sense

• 
  melaniebelle (@melaniebelle808) reported 42 minutes ago

  @bbceastenders @BBC @BBCiPlayer Denzel brought bad medicine into the house. Now Yolande must find an Obeah man to fix this. And she won't find one in yellow pages.

• 
  alabama 🇵🇸 (@alabamarust) reported 45 minutes ago

  @BBCScrumV @BBCiPlayer @BBCSounds Why don’t Wales nationalise the WRU? I can’t see any other way to fix this mess created by stakeholders

• 
  iggyboy63 (@DavidSh99798518) reported 48 minutes ago

  @bbcpress @BBCiPlayer Thought it terrible tbh..safe,middle class viewing

• 
  Westie (@Wee_Westie29) reported 50 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Alfie leaving to visit Spencer. Hopefully he brings him back with him. As for Jake, he can’t keep hiding what he did to Danny forever. Also it looks like Jake maybe getting cold feet about Chrissie. But he wants to fix things #Eastenders

• 
  Clive B 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🕉️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@watertiger69) reported 51 minutes ago

  @BBCSport @BBCOne @BBCiPlayer Quite possibly the worst game I've seen this season. 😴💤

• 
  Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported 52 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Bad idea ,she's been away much too long. Just like Zoe, it won't work.

• 
  Ryan Glendenning ✨ (@RyanSoapKing25) reported 56 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer The Lauren and Penny scenes have been great recently. I hope Lauren does end up buying the Car Lot. Jay should've never have sold it in the first place and that's something he would never do if he was still here. Can't wait for Lauren & Priya to work together. #EastEnders

• 
  Zippy (@zippyyu) reported 58 minutes ago

  @StephenNolan @BBCNolan @BBCiPlayer Our airport has no problem worshipping one

• 
  Anthony Parry (@AnthonyParryUK) reported 59 minutes ago

  So @Google @BBCiPlayer please can you fix iPlayer on Google TV as it doesn't show anything in the continue watching rail of the home screen.. thanks 👍