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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (44%)
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Sign in (26%)
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Playback Issues (24%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Wassell
(@JasonWassell) reported
I had to drop out of following the #Sturgeon evidence whilst I did some work calls. Now I am shouting at BBC iplayer as MSPs attempt to come up with killer questions and just fail completely. Some of their logic is so flawed - and some of them were lawyers in past lives...
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𝐌 𝐀 𝐓 𝐓 𝐇 𝐄 𝐖
(@MattOfficial92) reported
@Rylan I think the problem is promotion. Certain tv shows seem to get lots where as others don't. I didnt know it was back until yesterday so I've downloaded them from iPlayer.. Loved it last year though so I'm looking forward to it. 🍎🍏
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CelticPhysioClaire
(@cobeatty) reported
@BBCSport The iplayer is not working
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James
(@SalfordReidy) reported
@abintus1 Absolutely ******* awful. Was like watching us under LVG again mate, watching that Spotlight On The Troubles on iplayer at the minute, turned it off for that ******* crap, shouldn't have bothered.
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John, a modest genius 💙
(@bradfordlad5) reported
@BritBox_UK Might be too little too late. Terrible interface, competition from brilliant iPlayer and ch4. Old hackneyed content. Where’s the bite, plays for today? Even Elizabeth R is on mainstream. Less dross more highbrow is the way forward. Needle in a haystack springs to mind.
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Chris Goldsmith
(@TheTennisTalker) reported
Is there a problem with iPlayer? Can't seem to watch athletics?
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Rochelle Bugg
(@rochellebugg) reported
Excited to be on @BBCLookEast tonight talking about #handlewithcarebook. Now frantically messing around on iPlayer trying to work out if I can watch it in London.
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🎽warr10rz🏉 LET'S GO 🇬🇧
(@warr10rz) reported
@fan_athletics had to restart my tablet, won't work on iPlayer and finally got it to work via BBC Sport website
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Stan Ardwell
(@BrindleKeith) reported
If you've not yet seen the series, could I recommend #SmallAxe, now on BBC iPlayer? I suspect there won't be anything of better quality on television this year or anything more moving or anything that will have more impact.
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Wayne
(@Wayne_UK66) reported
@UKTVPlayHelp @UKTVPlay I went thru all this before, the only app on my tv that doesnt work is yours, i have netflix, amazon, iplayer, none of them have an issue, yours seems to be ok playing the adverts but not the content
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Holly Morton
(@holmorton93) reported
@BBCSport Tried to watch live/from start on 3 different devices on iPlayer....still not working
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louise
(@inchesofsass) reported
@uwustiel Theres a google chrome extension you can get for free, the bbc iplayer might work with that... 👀 this year is fab
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Hannah Kennedy 🧜🏻
(@hckennedy_) reported
oh no bcc three, you don't get to just leave our screens and come grovelling back when we didn't chase you on to iPlayer, you don't get to come back after playing hard to get didn't work out for you (k I'm actually super stoked but MEHHH)
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Michael Foster
(@MikeFoster1403) reported
@Shukes69 @taniabassett @Keir_Starmer BBC iPlayer, channels, Parliament (while I at work)
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Cat ⓥ🌿✨
(@catgreenham) reported
Wanna watch drag race Uk but can’t use iplayer :((( someone help
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Bethan Lishman
(@hammertime4660) reported
@warr10rz @iantempest56 I’ve got it working on bbc sport app the bbc iplayer just won’t work at all frustrating
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Matt Severn
(@Matt_Severn) reported
Maybe if @BritBox_UK spent less time handing over analytic data to google via their website and more time making their deathly slow website work, more people might sign up. Contrast to Netflix and iPlayer is very poor
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Lynn Pearce
(@winklepin) reported
@pahunt1978 Not working on iplayer or red button, brilliant
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🎽warr10rz🏉 LET'S GO 🇬🇧
(@warr10rz) reported
@MattVanStan had to restart my tablet, finally got it to work on the BBC Sport website as iPlayer won't work
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Jane Rimmer
(@janerosamund) reported
@Geates @virginmedia I’ve found that the new smart tv we bought is much more reliable for iPlayer, Netflix etc than going via the V6 box used to be. I used to have a wired network from the router but the new V6 box wouldn’t work with it. Hoping the new tv doesn’t let me down now I’ve said that!
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EnglishRoses
(@EnglishRoses) reported
@BBCRadio4 This had better be on iplayer/sounds or you're in trouble. Just saying.
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Kt🦞❄
(@Kt_doesterror) reported
@itsevidentvery secret iplayer version thats 10 eps of fix its
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Ben Walls
(@walls_ben) reported
Absolute winge. Amazing content but 4od is by far the worst out of iplayer etc for loading/buffering
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Dotty
(@d1anes) reported
@BBCiPlayer when you login toBBc Iplayer via a PC there is no Category button like there is when you login via a Smart TV. This is vital to the way I and many others select and browse to programmes. Please explain, the Smart TV set up is far more user friendly.
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Antoinette Peach
(@nettybetty1970) reported
@IanHodge7 @jfinchamdukes The bbc RB is dreadful quality and a iPlayer not showing it
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Mark Wilson 👨🏻💻
(@markwilsonit) reported
Extended family IT support... OK, so you're having iPad Wi-Fi connection issues? Could you try turning the router on/off? It's working now? Good. iPlayer wasn't working on the TV either? Could you try again? Ah, it works! Fab. Sometimes turning it off/on really is the answer
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Katy Sealy
(@KatyBelize) reported
@SaraTetraDec If you can get bbc iplayer to work 🙄
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mehmet kavaz
(@mullakav) reported
@BBCiPlayer I haven’t been able to access iplayer for 5 days. They are not promising to fix this. Instead they have placed responsibility onto myself as a customer. Asking me to follow a complex set of IT installation requirements, which may be causing reported cyber bugs.
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Daniel Emerson
(@DoktorFuttocks) reported
@BBCSport The iPlayer stream's not working for me. Is this a problem at your end or mine?
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James Rhodes
(@James_Athletics) reported
@fan_athletics @hispanista try via BBC sport website rather than iplayer and should work,,, hopefully