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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (46%)
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Sign in (29%)
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Playback Issues (20%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Buffering | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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niallmcgee
(@niallmcgee) reported
@jasongorman I'm not sure what you mean by "the Netflix platform", but that's probably my problem rather than yours. Are you saying you can login to Netflix on <something> and then from within Netflix access iPlayer or nowtv content?
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niallmcgee
(@niallmcgee) reported
@jasongorman BBC iPlayer insists you login with a BBC account, whatever the platform. Same with iPlayer on BT TV.
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Danny
(@Danny64986055) reported
@surfshark hi there,for the past fortnight I've been having difficulty signing into iPlayer via all UK vpns. I've reported this on a number of occasions via live chat, changed all IP settings and did 'leak' test & still no joy. Loaded up via windscribe and iPlayer works 100% Help
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Name cannot be blank
(@BabyfacedDom) reported
@BBCiPlayer iplayer randomly signed out = frustrating. Pin and pair not working = even more frustrating. Ringing up for a guest code to have to listen to an automated message of someone explaining the benefits of using pin and pair for 2minutes = infuriating
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Molly✨ THE Tommy ***
(@PeakyTheatre_) reported
So... Do vpns work with iplayer because imma be in new york for the finale
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Robin Moss
(@robinmoss86) reported
The similarly-named but completely morally-different #ATeacher, still available on iPlayer, is a much, much better exploration of these issues
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Andy Duncombe
(@AndyDuncombe) reported
@EnglandRugby This game is supposed to be on BBC iPlayer - can anyone find it? I’m on Sky Q box, please help??
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Tom pool
(@Tompool14) reported
@ismaeldf @surfshark Don't work for BBC iplayer or CBC gem app in Canada, ITV hub don't unblock nothing anymore, that's what people get for buying 2 year subscription, it useless.
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maria mewett
(@maria_mewett) reported
@BBCiPlayer Why can't I watch the live curling on iPlayer, when the option is there. Even the presenters of the BBC 2 Olympics show tell you that's where to watch it. Help please
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Auntie 🫐
(@AuntieSyzygy) reported
@grahamlaurie1 GBR Denmark, 3rd end. iplayer website is awful. But as soon as I go to iplayer it shows olympics live and then I saw the tiny label 'all olympics' at the foot of that screen and clicking on it offered me this. Give it a go.
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Phil's Train and Retro Life
(@FactsStomp) reported
@MetalAndyGaming I'm watching on the iPlayer and Rose and everything up to that awful one with Michelle Ryan is 405i and 576i (excluding the TV movie) They have done some very nice upscales but sadly An Unearthly Child right through to The Next Doctor is SD only.
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Jason Gorman (only, more indoors than usual)
(@jasongorman) reported
BBC iPlayer on Virgin Media Tivo is pointless. You wait for it to load, and then "You now need to sign in to your BBC account". Nope. BBC catch-up is included in my Virgin Media TV package. I'm already signed in.
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Mark Edwards
(@mredwards) reported
@robbemh Yep it’s on iPlayer. They didn’t mention that but they did work at the Brill Building at the same time. I have foggy memories of seeing him interviewed about it in another documentary.
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Crypto-Future
(@CryptoFutureway) reported
@McInTweet hi why is spin the wheels latest episodes not on iplayer...its stop episode 15, its my guilty pleasure help
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ADK
(@AHT_DK) reported
@daydreameraf30 I downloaded a Free VPN app from the App Store, connected to the London server then googled “BBC iPlayer” & watched it that way if that’s any help. The app I downloaded was actually called “Free VPN” and had a picture of a Unicorn as the thumbnail.
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Leo Thomson
(@leothomson) reported
@LauraMcAllister @bbcquestiontime I, like many others replying to your thread, have given up watching it because of the quality of debate, but will watch on iplayer Laura. Sounds like you were incredible, which is only to be expected!!
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Anthea Bailey
(@anthea_bailey) reported
Need help! 😳Someone recommended a series on BBC that has just ended and gone on to the iPlayer. It was a police thing and a one word title. Any ideas?
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Muriel Gray
(@ArtyBagger) reported
@ashtongill @BBCScotland No problem. IPlayer!!!
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Niall
(@nialljmarshall) reported
@BBCiPlayer Hi, I always get 01114 error when loading iPlayer the first time round. I have to exit the application and load it again before it loads successfully without this error. This is on a LG TV. Can you give me instructions on how to fix it? Thanks
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Upu ³⁰
(@imyadele) reported
@emlikespizza So download Turbo VPN, turn on UK server then go to BBC iPlayer dot com and find BBC ONE channel and it should work! (it's all free)
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Daryl Millar
(@daryl_millar) reported
I'm watching Cheaters on iPlayer and just realised that 18 x 10min episodes = 6 x 30min episodes (a normal UK sitcom run). Now I'm wondering if it would work in 30 minute episodes.
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Robert Doyle PT
(@Rob_DoylePhysio) reported
@IrishWomens Same ... apparently it was on Virgin Media 1 player. BBC iPlayer have all games, couldn't get it to work for me though
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robert shrimsley
(@robertshrimsley) reported
@jamesrbuk Whats the issue with Sounds? Is it materially more objectionable than say the iPlayer?
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Tyke
(@Tyke38002469) reported
@itsagoinwrang Its on iplayer, only problem is listening to steve crams inane drivel #bbcsport
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Lee Moore
(@TheHealaw) reported
Really cheesed off with the BBC for creating more unnecessary hassle. We now have to sign in to iplayer, which is a big waste of time... Some days I find practising acceptance really hard.
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Tom pool
(@Tompool14) reported
@surfshark BBC iplayer, CBC Canada, ITV Not working does surfshark unblock anything?
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QueenCheese #KBF 🌸🌸🌸
(@QueenCheese6) reported
@TVKev Easy. Don't watch BBC, or iPlayer. Don't watch any live TV and then you don't require a TV licence. We've managed it for almost 2 years now without a problem.
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Hugo A Go-Go
(@HugoAGoGo123) reported
@Andywarski Louis Theroux baked Alaska & Fuentes etc documentary series starts this Sunday on BBC. Don't know when on your side of the pond. But I'll be glue to it. Don't know if you can get it on BBC iPlayer early or won't work abroad.
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Clare Revell 📚💙💙💙💙💙💙💙
(@ClareRevell) reported
Is 11.20 the new time for @BBCSoP or just because of the rugby? It’s totally the wrong time of day… and iPlayer isn’t always easy to get to work on the tv app
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@SanchoPanzasDonkey #FBPE #PATH 🇪🇺🇪🇺♿💙
(@SanchoPanzaMule) reported
@johnredwood John...forget the home grown food.....find Wartime Farm on Iplayer and learn something. OH I'll save you the bother. Full agricultural production Severe rationing 26 million population...guess you'll have to remove a few more serfs to make the sums work