iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (46%)
- Crashing (30%)
- Playback Issues (14%)
- Sign in (5%)
- Video Quality (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 13 days ago |
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Crashing | 16 days ago |
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Buffering | 18 days ago |
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Crashing | 18 days ago |
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Buffering | 22 days ago |
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Video Quality | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Moulton (@JasonMo95527460) reported@bbceastenders @BBCiPlayer Ravi's car crash - rolled multiple times, all four occupants in and out of AE within an hour, with only a small plaster on Pryia's noggin. Ian reverses into a child at 0.000001 mph, boy is paralysed.
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J (@Jayefc60) reportedThe picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.
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Dave M (@Sebby2067) reported@bbctms @thehundred @BBCiPlayer Terrible competition The Hundred this gimmick cricket is just garbage
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🍭Minty Claire🌿 (@marieaire) reported@BeanuiUait @bbceastenders @BBCiPlayer Glad she’s naked in a trunk. What the hell is her problem. Trying to prove her superiority over Cindy? It’s really disgusting and viewers don’t think it’s cool or funny. Just pathetic ugliness
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bodypolitic3 (@bodypolitic31) reported@thelizcarr @BBCOne @BBCiPlayer I cannot fathom how these ghouls, determined to push this through despite all the problems, still think they’re the good guys. It’s evil.
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AzBalofski (@AzzerBall1968) reported@BBCSport @BBCiPlayer Commentary is bloody awful. Muted it
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer So now Denise has told Jack quickly but there's still a problem of course. I expect she won't want chemo treatment but will go for it eventually.
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Brian (@Brian73789347) reported@Janekelly25 @BBCiPlayer At least it is not a picture of a gazelle. Hopefully the adaptation was done by someone more willing to familiarise themselves with the work.
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Voluntarily Bald (@VoluntariIyBald) reported@bbcquestiontime @BBCiPlayer @BBCNews I’ve seen some ******* dreadful **** on this app. Truly awful stuff. This is now within that pantheon.
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Joe (@JoeyboiiWTM) reported@BBC @BBCiPlayer big man ting I have not sat up till 2am to watch the game buffer every 5 seconds on your ****** platform, pattern up ffs
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LP (@____LP____) reportedBBC iPlayer again utter garbage. Just doesn't work when there's something on people want to watch @BBCiPlayer
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Dr Martin (@MartinRemains) reported@bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. I didn’t watch it.
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Donna (@Donna14634857) reported@bbceastenders @BBCOne @BBCiPlayer What Joel has done was awful but I did feel sorry for him in yesterday’s episode has he changed we shall see.
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Urm (@erm2urm) reportedNot long upgraded to 360. Is there a reason I need to login to @BBCiPlayer every single time I open it? I can't get into my @DisneyPlus account on one of the boxes. Not too happy with this 360 service atm. Could you help please @virginmedia
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Martin Nisbet (@TartanLeotard) reported@bbcpress @BBCiPlayer Possibly the worst incidental music ever written.
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Steven Wilcox (@StevenWilc34988) reported@bbceastenders @BBCiPlayer @bbceastenders made some errors. Why was Jack wearing a surgical mask and apron in one scene with Denise, and the following day he, Chelsea and Libby wore no mask? Surely, with Jordan in the hospital as well, they can transfer germs to each other.
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Stuart Ibbertson (@IbbertsonS80960) reported@bbceastenders @BBCiPlayer it was Chelsea fault telling a 4 year old to go home on his own she is one selfish and irresponsibly she a terrible mother
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Mistralol (@mistralol) reported@bbcquestiontime @BBCSounds @BBCiPlayer The problem Andy doesn't get there is we don't want or will accept his or Labours policy because hes a Socalist and all he wants is to tax the hell out of anyone that works. So there won't ever be willing collaboration with his policy.
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themostlysilent (@themostlysilent) reported@bbcdebatenight @BBCSounds @BBCiPlayer But says he will work with Sinn Fein as 'you have to move on'???
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J's Us (@kellzik) reported@bbceastenders @BBCOne @BBCiPlayer Josh is a terrible human being.
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Dr Tommy Bananas (@everindecisive) reported@bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.
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FRAGSTAR (@Fragstar00) reported@bbceastenders @BBCiPlayer The problem with flash forward episodes is when you have the cliff hanger like this we all know he's not going to prison or anything like that because 6 months from now he's the best man at Max's wedding. I mean come on, write better.
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Rebecca (@BeckRSaunders) reported@ottleyoconnor @BBCiPlayer @FIFAWorldCup It is the first day of term 3 for me... up at 5am to watch the game before I get ready to go to work
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Trevor Gibbons (@trevorgi) reported@bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. Real ‘cool’ uncle at a party vibe…
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Shano (@radford2807) reported@bbcquestiontime @BBCiPlayer @BBCNews Couldn’t help but spin it with their progressive crap
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Ruby Singh 🇪🇺 💙💛 (@rubyksingh) reported@bbceastenders @BBCiPlayer Therapy didn’t work obvs.
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Davide (@Ivorbigyin11) reportedExposed : The high street crime crisis. BBCiPlayer 😳 Ripping the absolute p*ss out of the UK. Broken Britain.
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Tom O (P) (@Tommy_Oldham1) reported@GMNonLeague @BBCSport @BBCiPlayer Sounds like a major Own goal we was only talking in work about the days when you could watch a game a few hours later without knowing the score.
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melaniebelle (@melaniebelle808) reported@bbceastenders @BBCOne @BBCiPlayer I don't buy this relationship at all. Why would Lauren bother with this bozo with everything that she has going on in her life? The scriptwriters seem to be going with a 'like father, like daughter' line. But it doesn't work for me.
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steve smith (@stevetsiuk) reported@bbclaurak @BBCiPlayer @BBCOne Well, that was a waste of time! Nothing about illegal immigration, or oil and gas. All in all, one of the worst interviews I have seen.