iPlayer status: streaming issues and outage reports
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Full Outage Map
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (40%)
- Playback Issues (30%)
- Crashing (18%)
- Sign in (10%)
- Video Quality (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Porth
|
Buffering | 2 days ago |
|
Altrincham
|
Crashing | 3 days ago |
|
Poplar
|
Playback Issues | 3 days ago |
|
London
|
Video Quality | 3 days ago |
|
Southwark
|
Buffering | 8 days ago |
|
Bristol
|
Buffering | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Biohazardboy (@Biohazardboy2) reported@bbcdebatenight @BBCSounds @BBCiPlayer Never had this issue before we imported the third world.
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Tom Parker (@oldschool454) reported@SamsungUK Please can you tell my why I keep getting error code 02100 when trying to play @BBCiPlayer on my Samsung TV? I have googled problem and done every suggested fix with no success. Please help!!
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Lou 🇯🇲 🫢🫳🏾 (@LouloAndStitch) reported@bbcquestiontime @BBCiPlayer @BBCNews This is terrible and you should feel bad. What a ******* waste of licensees money, a blight on the planet, and stain on the already worthless brand of QT and the BBC. A plague on both your houses
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P (@pgsaunders) reported@Defendthewest17 And on @BBCiPlayer So brilliant that it makes me sad. BBC refuses to make anything as intelligent. Current documentaries treat us as idiots. Beauty is overridden now in favour of edgy camera work, etc.
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Steven Wilcox (@StevenWilc34988) reported@bbceastenders @BBCOne @BBCiPlayer The show is on the verge of going all gangster again, which is why people turn off in the first place. Why would you want to undo all the hard work you've done to go backwards?
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Sir Brian of Ipswich (@brianofipswich) reported@bbcpress @BBCiPlayer Just finished. Not seeing the hype. Michael is throughly unlikable. No pride in his home, appearance or employment. Nihilistic and a compulsive liar. Emotionally stunted and a taker. He treats anyone that requires something of him with distain. Awful man.
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Dr Tommy Bananas (@everindecisive) reported@bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.
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Willie Gilmour⭐️ (@williegilmour) reported@kevinbridges86 @BBCiPlayer @BBCOne Player on left will never win a game of bf like that. School boy errors
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Jill T - Food safety person and G/F foodie (@jill_jtc) reportedWhy has @BBCiPlayer gone from being the best to worst platform for tv?!! Your programmes & indexing & available prog’s are out of date & rubbish!! @TheRepairShop new series live on tv but you can’t watch on iPlayer - that’s just one example. Come on, where’s my licence fee going?
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Nick Fletcher (@nicklesfletch) reported@bbceastenders @BBCOne @BBCiPlayer Why wasn't ravi sectioned earlier. He needs help. #eastenders
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedApproaching 24 hours outage, now, @BBCiPlayer , with a @SamsungUK TV that won't load beyond the BBC menu system. This is rendering the BBC licence fee we pay subject to challenge on a non delivery of service basis. It seems Samsung are pivoting to a pay for upgrade model? 🤮.
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North Yorkshire Owls (@NorthYorksOwls) reported@DGroundhopper @BBCiPlayer @BlairMcNally1 I think what you and I experienced in Berlin is fine, because it’s organised, because you know it’s going to happen and if you want to get away from it, you can. The issue over here is people letting them off incorrectly, unorganised and occasionally in enclosed environments.
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Jools (@JoolsJuevans) reported@newswatchbbc @BBCBreakfast @BBCiPlayer Yes the whole thing has been unedifying to watch. But the Labour MPs cheering it on are worst than the journalists. Both complicit. It’s not the X Factor.
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Les Twigg (@LesTwigg) reported@clive_wilson @BBCiPlayer Ours stopped working a couple of days ago. Just stalls on the BBC iPlayer logo. All the other channels are fine, just the one we have to bloody pay for doesn't work!
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Good Guy Barry (@Goodguybarry) reported@BBCSportScot @BBCiPlayer I've never quite understood why Scottish media have always fallen over themselves to laud Craig Gordon. Fantastic shot stopper but really terrible in most other basic aspects of goalkeeping
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ScottieTinkerbell (@sc_tinkerbell) reported@bbceastenders @BBCOne @BBCiPlayer My thought wow nobody was actually hurt in that. Minor injuries only. But nobody really trapped, no broken bones. Everyone just walked out. Ravi the acting is fantastic!
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konatona (@konatona1) reported@BBCMOTD @BBCiPlayer arsenal have problem
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Ann Hacke 🕷🌱🇪🇺 #FBPA 🌻🇺🇦 (@AnnHacke) reported@bbceastenders @BBCOne @BBCiPlayer Zzzzzz. Awful characters. Can they buzz off now Sharon and son are back please. Surprised Vicki isn’t wearing her black tights under her wedding dress.
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Ricardohx4 (@ricardohx4) reported@bbceastenders @BBCOne @BBCiPlayer Vicki and Mark are terrible boring sad sack characters - they bring nothing new, they’re typical types that give the show its miserable depressing dreary life reputation it’s always trying to shake off.
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The Men's Advisory Project (@MensAdvisoryP) reported@StephenNolan @BBCiPlayer This is why MAP or Women's Aid provide time & support whilst a victim thinks through their options. We support them with examining risk and making safety plans and work together to see how to leave safely. For so many, leaving or ending the relationship is the most dangerous time
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Gelasius Corbin (@crabshank) reportedThe worst thing about watching the World Cup on catch-up is how long it takes them to upload the matches @ITVX @BBCiPlayer
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J's Us (@kellzik) reported@bbceastenders @BBCOne @BBCiPlayer Josh is a terrible human being.
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Shano (@radford2807) reported@bbcquestiontime @BBCiPlayer @BBCNews Couldn’t help but spin it with their progressive crap
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer A huge and emotional day ahead for Patrick as he prepares to meet his grandson Josh for the very first time. After eveything that happened with Jasmine - you can't blame him for thinking the worst. He's got nothing to worry about though. #EastEnders
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Robert Stead (@SteadRobert) reportedThe @BBCiPlayer does my nut in, why is it so slow and dimwhitted. Just work for once. Every time I try to use it with my mum at the care home, sod all for 30 mins. @ITVX works like a dream.
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Matt Bunnell (@mattbun) reported@Giantdaz72 @1968Tv @BBCiPlayer A lot of the attraction of the old stuff is listening to Coleman/Motson/Davies commentating down a crackly phone line. Those recently re-voiced commentaries are terrible.
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Joseph H Clarke (@clarkejoseph49) reported@bbceastenders @BBCOne @BBCiPlayer What was that poor attempt fire effect at the end of tonight’s episode? That CGI fire was absolutely terrible.
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M (@MustBeMam) reported@bbcdebatenight @BBCSounds @BBCiPlayer Total and utter failure by Scot Gov who have taken away every support and back up a teacher had. No wonder they’re leaving in their droves. And to not even try and fix it, it shows such a throw away attitude to professionals lives. It’s disgusting.
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Andrew (@Grokton) reported@BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.
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Jonathan TUTOR (@therealslimsta) reported@DetectoristsA @BBCiPlayer I would’ve liked the same characters from Detectorists but set in a different historical period like Blackadder. I’d like to see Small Prophets series two. Maybe Clia had to go work for Santa as she disappeared on Christmas Eve.