iPlayer status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (38%)
- Crashing (31%)
- Playback Issues (14%)
- Video Quality (10%)
- Sign in (7%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Buffering | 6 days ago |
|
London
|
Playback Issues | 11 days ago |
|
York
|
Sign in | 20 days ago |
|
Manchester
|
Crashing | 30 days ago |
|
London
|
Buffering | 1 month ago |
|
London
|
Video Quality | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
-
very rad (@veryrad113332) reported@bbceastenders @BBCOne @BBCiPlayer I think they could have made more of how Kathy was pushing him to have one drink. I think a lot of people can relate to being pressured to just have ‘one’. Ultimately is Ian’s choice of course but peer pressure doesn’t help.
-
Westie (@Wee_Westie29) reported@bbceastenders @BBCOne @BBCiPlayer Jack giving Max some brotherly advice. Given Jack’s relationship history, he knows what he’s talking about and he’s right: Max needs to fix it as he’s got a lot to deal with . #Eastenders
-
Alison Maitland (@alison_maitland) reported@bbclaurak @BBCOne @BBCiPlayer She’s a narcissist boot. She’s played all her cult for fools for years. Nicola Sturgeon only cares about Nicola Sturgeon. She loved living the high life and now it’s came crashing down. Crocodile tears won’t work anymore.
-
KB (@KB_ISaidBoourns) reported@BBCiPlayer Why is your app so ******* clunky. Spinny circles and error codes aplenty. Pain in the arse.
-
Tracey Davies (@miss_traceydav) reportedWatching The Vampire Lestat and the quality for the latest episodes recorded are terrible - tried iPlayer version and the same. Had to turn sound right up (I have checked other shows so not my hearing!) @BBCiPlayer
-
HERO (@HeroKenFlatt) reported@bbceastenders @BBCOne @BBCiPlayer Awful.
-
lordclifton 🇬🇧🇮🇪 (@lordclifton2) reported@bbceastenders @BBCOne @BBCiPlayer Why aren’t they at the Airport police station? Why is arrested Sheila arriving at the front entrance like that? The show is so poorly written these days and terrible continuity I may have to quit after 41 years.
-
Sheikhy6 (@salsheikh6) reported@BBCiPlayer why is the England v DR Congo stream delayed by over 30 seconds compared to watching it on the TV? This is a terrible service being this far behind! Tax payers money up the khazi 🤬
-
Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️🌈🏳️⚧️ 🟧⬛ (@SportingNest) reported@bbceastenders @BBCiPlayer Another ludicrous change of character, from really nasty piece of work to sheepish wimp? Wouldn't happen. And next week, we're supposed to believe that a few school kids throwing beer over him and taking photos is worse for him that juvenile detention was.
-
Tom (@tomwhujones) reported@bbceastenders @BBCiPlayer Well at least this storyline was consistent, consistently terrible, EE has had some bad storylines over the years but this one could be top of the pile, whoever wrote this should 1st in line at the job centre tomorrow morning.
-
J (@Jayefc60) reportedThe picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.
-
LondonGirl (@JenniferGa29345) reported@bbceastenders @BBCiPlayer This episode was absolutely shocking, I like Nicola but WTF is this god awful family about, dreadful
-
Sarah (@SarahLahorn) reported@StevenWilc34988 @bbceastenders @BBCiPlayer Heritage? Priya is half Indian if you didn’t know that but anyway I agree. I don’t think she gonna say the kid is Ravi’s when it will be obvious it’s not. Same reason Vinny will get the shock of his life when ‘his baby’ comes out white. Idk why Penny thinks her lie will work
-
Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported@DazzMetalFlame @bbceastenders @BBCiPlayer The main problem was the lack of emotion with the cast knowing Honey was missing and held hostage. Diabolical...
-
Daniel (@Dannyceres) reported@bbcquestiontime @BBCiPlayer @BBCNews You chickened out a bit there - no Hitler or Mussolini. Normally, you put on the worst right-wingers.
-
Sorcha Ní Ruaidh (@SorchaNiRuaidh) reported@danny_robins @BBCiPlayer I just finished it and it was a fascinating watch. But I can't help thinking that even as a 12 year old, Janet may have had some knowledge of The Exorcist, which came out in '73, I think, and may have been acting out with that in mind. Know it doesn't explain everything.
-
RolandPoland (@roland_poland23) reported@RealDMitchell @BBCOne @BBCiPlayer Enjoying it very much, although the terrible blurring of either side of the screen was immensely distracting from your performances and the story.
-
bodypolitic3 (@bodypolitic31) reported@thelizcarr @BBCOne @BBCiPlayer I cannot fathom how these ghouls, determined to push this through despite all the problems, still think they’re the good guys. It’s evil.
-
Voluntarily Bald (@VoluntariIyBald) reported@bbcquestiontime @BBCiPlayer @BBCNews I’ve seen some ******* dreadful **** on this app. Truly awful stuff. This is now within that pantheon.
-
Steven Wilcox (@StevenWilc34988) reported@bbceastenders @BBCiPlayer @bbceastenders made some errors. Why was Jack wearing a surgical mask and apron in one scene with Denise, and the following day he, Chelsea and Libby wore no mask? Surely, with Jordan in the hospital as well, they can transfer germs to each other.
-
Scott | #81 #4 | (@ScottTHFC23) reported@bbceastenders @BBCOne @BBCiPlayer Awful.
-
carDan Seekings (@DanSeekings1) reported@bbceastenders @BBCiPlayer @bbceastenders is now confirmed Ben Wadley caused a big problem for Michelle Ryan and gave her an ultimatum.
-
christine watson (@christinew11474) reported@bbceastenders @BBCiPlayer I can understand Eve wanting to get back at Nicola but what has George done to her. He'd be the one who'd be in trouble if it came out he let Eddie die not Nicola.
-
Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer Nobody does any work there, it seems ! First they hang around Honey's house and then at the garden for a vigil.
-
@jeffprad 🏴☠️ (@jeffprad1) reported@bbcquestiontime @BBCiPlayer @BBCNews What a terrible waste of electricity. How much did this consume?
-
AlisonAbraham (@AlisonA02620688) reported@thelizcarr @BBCOne @BBCiPlayer With some conditions there is no way to alleviate the horror & indignity. Palliative care can only do so much. Watching a loved one vomit up faeces is awful but nothing to the appalling experience by the patient. It should be the individual’s choice.
-
Liam🗻🌸 (@LiamJM10TV) reported@tomgreat1990 @BBCiPlayer @BBCSport Ran into the same problem. They're going to have an awful lot of people watching on demand, majority will skip to kick off and end up with the forced spoilers in the marker boxes that appear forcibly.
-
V8 Gooner (@GoldenGoonerlg) reported@bbceastenders @BBCiPlayer When you think this **** can't get any lower, well Bingo it can. I mean we know the Police are clowns in Soap-land, but if they can't work out what is tomato ketchup and blood. we really are screwed. & U expect people 2 pay for a TV licence, next year swing on it.
-
Martin Paul (@martinianpaul) reported@SeventiesLegend @BBCiPlayer I'll never understand how these things work. Plus, why are Radio 4 plays only available on Audible?
-
LP (@____LP____) reportedBBC iPlayer again utter garbage. Just doesn't work when there's something on people want to watch @BBCiPlayer