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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Sign in (34%)
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Buffering (28%)
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Playback Issues (21%)
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Crashing (17%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Sign in | |
| Cardiff |
Buffering | |
| Chichester |
Sign in | |
| Poole |
Sign in | |
| Epsom |
Sign in | |
| Chatham |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@porrig) reported
Tuning in to find out Dalot isn't starting is almost as disappointing as the drop in quality when switching from iPlayer UHD to @itv's dodgy version of "HD". #worldcup2022
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sorcha
(@brumnordie) reported
who the hell designed the new itvx UI? Cos it's awful and clunky. Redesigned in an attempt to catch up on the bbc's years old iPlayer? when you cant even find a channel schedule? Give me a break!
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Richard Easterbrook
(@1Easterbrook) reported
@brettd1981 Yep, UHD on iPlayer smart tv app is great - the streaming through the website is terrible
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Chris Harris
(@chrisfharris) reported
@Tspoon100 Because it is. The commentators just changed for me on the iPlayer, after reopening it, from the tv commenter to the radio 5 ones…some kind of technical glitch
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Nick Oldham
(@NickOldhamBooks) reported
Obviously had to watch The One Show on iPlayer after seeing the hashtags and can confirm it was a car crash!
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em🍒
(@cherrysval) reported
the finale is already on iplayer and im so tempted to scroll right to the ending help 😭😭
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David Thomas
(@UVuuMe) reported
Extreme gravity event causing time to distort in Qatar or Virgin Media local bandwidth issues slowing iPlayer streaming. Nearly 10 minutes behind the action now.
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ollie
(@_ollie98) reported
how is iplayer so low quality still
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マシューズザワールド
(@MattyVsTheWorld) reported
Oh and quality of the football on BBC iPlayer on a browser sucks hard @BBCiPlayer I have 1GB so know it’s not my ISP. I get UHD on my tv with a tiny processor but on my jet fuelled PC I get 420p??
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Paul Jermyn
(@jermyn55) reported
@itv the adverts for ITV X are the worst most boring and ridiculous I’ve ever seen. Just a simple ITV Hub is changing to ITV X would suffice and I hope that ITV X will be simpler to navigate than ITV Hub, you could learn a lot from BBC iPlayer.
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Uday Reddy
(@udayreddy4u) reported
@JioCinema All those upset with #JioCinema don't know how bad other PAID streaming platforms are. Fox Sports & BBC iPlayer are the worst. Hardly a minute before quality drops or connection breaks. Jio has been much better. That's why people aren't even thinking of other platforms
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Flyingsnowball
(@Flyingsnowball1) reported
@TroyGodden2 @FootyAccums Better quality on iPlayer
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Hank
(@Hank6767) reported
@BBCiPlayer I can't watch world cup soccer in uhd on my Philips android tv. I get an error message 04002 every time I try. HD channels no problem. What does this error mean and how can I solve it? The bbc iplayer is preinstalled so I can't uninstall and reinstall it. Please help!
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Fahima
(@fahimaaaaaaaaa) reported
iPlayer is the worst
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Jack hicks
(@Jackhic61983843) reported
@BBCMOTD @BBCiPlayer @BBCSounds Who's commentating on the iplayer coverage? They're both awful, they've pronounced godin 5 different ways since the game started and keep repeating themselves over and over
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Omages
(@Omages1) reported
@FrazzlesR Also let talk about the quality of the video of BritBox it terrible especially on staged shame it not on iPlayer
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The Last Girly Swots to join Tw❄️tter! 💙 😷 🇺🇦
(@TheLastPersont2) reported
@BBCiPlayer oddly the video quality is a lot better in the @bbcstrictly clips posted on Twitter than on BBC iPlayer on our laptop - especially in the middle of dance sequences when iPlayer gets very blocky/blurry, definitely room for improvement - please fix it BBC! #Strictly
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7hiccmel0n 🍉
(@nifaeatsmelons) reported
BBC iplayer your quality is dog **** do smthn about it
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Graham Dooley
(@GrahamDooley11) reported
@NickySimpson98 @FaustFury @AwokeRoseArisen Oof, I'm sorry. I didn't realise they could be *that* awful/ incompetent. I'm glad you weren't intimidated into paying. They don't seem to accept that many of us get on with our lives quite happily without watching live TV/ iPlayer, etc. Or they're simply bullies.
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Lee
(@justleeuk) reported
@BBCiPlayer trying to watch the world cup on iPlayer. Is there a hd option as the quality is the worst I've ever seen in my life
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James Early
(@JamesEarlyFP) reported
ITV Hub has crisp HD quality whereas BBC iPlayer doesn't seem to have quality better than a potato, I want to enjoy the football but can't tell which player is which lol
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Mark Winspear
(@markwinspear) reported
Watching the world cup on iPlayer through the smart TV makes me realise how poor in comparison @SkyUK picture quality is, even in UHD
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Scrat 🐝 🇬🇧🏴
(@Scrats_Nuts) reported
@Stanley_Walker @talkSPORT I tried the iplayer radio 5 live commentary, equally as awful pair on there. Sounded like Mike Tyson and another woman.
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Alex 🦁
(@goodzorr) reported
This is the first game I've watched via the BBC iPlayer app on my pc and the quality is trash. Watched it via UHD on my TV and it's fine #URUKOR
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chuu.lvr
(@chuu_Ivr) reported
bbc iplayer needs to fix their fawking website LET ME WATCH THE WORLD CUP IN PEACE.
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Richard Easterbrook
(@1Easterbrook) reported
What on earth has happened to iPlayer? Picture quality streaming this World Cup is terrible. Even ITV have sorted their act out this time round
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Dave @ United Online
(@united_online) reported
@JackWhitman_7 Yeah, they're using the same commentary for the iPlayer and radio. It doesn't work and comes across as annoying.
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anna
(@_annaxb) reported
this woman on iPlayer commentary is awful I don't need a second by second narration love I've got two eyes in me head #URUKOR
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Dr. kole Odutola
(@koleDey) reported
@TinaDaheley @BBCOne BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice.
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Fuji
(@Fuji720x) reported
@BBCSport Iplayer is lagging like mad. FIX IT PLEASE