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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (58%)
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Buffering (28%)
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Crashing (10%)
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Sign in (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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half egg half irish.
(@damocurtis) reported
@KathyBurke @BBCiPlayer it’s on youtube but deserves to be in better quality on iplayer for sure 👍🏻
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catriona
(@londongrandmas) reported
@kelIymacdonaId i use nordvpn but i pay for that cause there was a good deal on ! all the free ones i've tried never work with iplayer😐 even with nordvpn it's a bit hit and miss
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BBC East Yorks and Lincs
(@looknorthBBC) reported
We apologise that viewers won’t get their regular bulletin at 10.20 pm tonight due to a technical problem in the Hull studio. Our earlier bulletin is available on the BBC iPlayer and we’ll be back with you tomorrow as usual
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The House of Hammer
(@MarkMyWords2022) reported
@SELFESTEEM___ @BBC6Music @steve_lamacq Having some trouble finding this on iPlayer as Steve mentioned it would be posted, a lil help please?
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Sarah Haddock
(@Haddy51) reported
@Matineegirl 6 Episodes are on the IPlayer. I gave up after 10 minutes it's awful.
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Amanda
(@amandaglass_) reported
@SkyHelpTeam Prime and iplayer worked fine. Switched the box off and back on, it fixed the Netflix problem but when I tried to watch prime video, the screen went black. Had to switch box off AGAIN. Was going to try them again, but it's late and I can't be bothered.
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Ed Gleave
(@EdHotTV) reported
@DannyBoiBlu All episodes are available on iPlayer. So I wouldn’t say that any of them have been cancelled. Is it warnings that are a problem for you? Is that really a cultural issue that requires a documentary?!
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Martin Ford-Downes
(@mforddownes) reported
@BBCiPlayer are you getting any reports of issues opening iPlayer on Android over BT broadband? Since Saturday it won't load content menu when connected via broadband (WiFi), but works immediately if I'm on 4G. Most other apps fine but a few others with problems.
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eliza
(@marelori) reported
omg so no one was gonna tell me that the first half of s3 of good trouble is on iplayer??
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Michael Aldridge
(@AldridgeTweets) reported
from
Drymen, Scotland
@SonyUK apps such as iPlayer, 4oD etc all disappeared from my KD-55XE8596 TV yesterday. Can you help explain what's going on? They were all fine before that. #iplayer #sony #android
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Rebecca Doherty
(@Becka_bees) reported
@BBCSport cant find the same kind of coverage on iplayer for Paralympics that was present for other Olympics. I’ll assume it’s my error and it’s there b/c surely you wouldn’t decide to reduce coverage…would you!?!? #tokyo2020 #Paralympics
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Dave Zigzag
(@ZigzagNow) reported
@Socksoff1 @BBCWales I tried watching on the iPlayer, trying with 2 different UK servers through a VPN. But it didn't work, unfortunately. Hope it was a good show.
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Martin Ford-Downes
(@mforddownes) reported
@bt_uk having A really specific problem. Some apps via WiFi are slow or not loading, but other internet activity fine. Eg BBC iPlayer kids won't connect, images slow to load on twitter. Restarted everything and already request line test via text to 61988. Any other ideas?
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Antoinette Peach
(@nettybetty1970) reported
@W_Hitchon @BritAthletics @HollyBradshawPV Thanks but That won’t work for us, pity not on iPlayer too.
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Andrew (The Pewter Wolf Reads)
(@PewterWolf) reported
@gemlovesbooks @Matineegirl I wonder, if BBC 3 was approve to be on TV again, if GG would be their Crown Jewels. Plus, teens/20 year olds would devour this so the time is just wrong. But the lack of advertising for US drama on BBC TV & iPlayer is a big problem. They have good programme & yet, NO ONE KNOWS
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Debbie not running 🏃♀️
(@DebbieReece18) reported
Help! What do I watch next on Netflix or IPlayer?
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Granny Rose 🐴🐱💐🏎☀️🧚♀️
(@wiggledotdot) reported
@betsyspangles Debating whether to stay up or watch on IPlayer. Terrible the stories of domestic abuse in connection with her again. I don’t have much time for her but she is a strong protector tube mother who does not deserve that.
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Elton
(@YorkshireTeaFC) reported
You fall asleep watching a comedy on BBC iPlayer and you wake up to documentaries about the worst serial killers in America, it’s madness
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Justbob11
(@Justbob111) reported
@FlowersEnglish *select Settings Delete app "Are you sure you wish to delete BBC iPlayer" *Yes Problem solved
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m o z 🦕
(@JoshMoz94) reported
from
Plymouth, England
Beth's been moaning for months she's not able to watch gossip girl anywhere & was about to fork £40 on the box set but all the seasons are on iplayer & I'm also isolating & not sure how to get out of it pls send help lads
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raymond
(@rayretson) reported
from
Wool, England
@BBCiPlayer @HumaxUK @freesat_tv any idea or info on why iplayer app has stopped working from 22/8/2021 - info on help pages are hard to find or very out of date. Any updates?
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Michael Aldridge
(@AldridgeTweets) reported
from
Drymen, Scotland
@SonyUK Tried that and it didn't work. When we search the store for "iPlayer" it says "this device is not compatible with your version". 4oD and ITV player don't even show up, yet they were working 2 days ago. Has Sony stopped supporting these critical apps?
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Rob Thomas 💙NHS
(@Robothamster) reported
@cris35soon @missdianemorgan Unfortunately just tried watching it on YouTube and it's 360p max, looks awful on a large modern TV, so back to waiting for it to return to iplayer!
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Kate
(@MiNombreAqui) reported
@BBCHARDtalk Hey - there's a glitch on iPlayer. The Tobias Ellwood interview is mislabelled, and what is actually shown when you play that is another Afghanistan-related interview. Could this be fixed? Thanks!
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Dàibhidh 🏴
(@DaibhidhP65) reported
@DisneyPlusHelp Hi! I spoke to your live help last week. They said the "higher team" were aware of the issue. I deleted and reinstalled the app. Still can't watch offline! BBC iPlayer works, as does All4. Only Disney+ promises "watch downloads offline" and fails to deliver.
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Shelly
(@shellybeans20) reported
@leannesturrock I wasn’t aware of this. Was so looking forward to coming home from work and putting iplayer on. I know the last leg will be great at covering it but that’s all I know happening so far. Is it mostly C4 coverage?
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Ben 🖌
(@BinaryMoon) reported
Hi @Channel4 just seen your ads about audio description with @alex_brooker which are really good! Unfortunately subtitles still don't work on the All 4 app when you use Chromecast; it'd be great if you could get that to work as well! If iPlayer can do it then surely you can!
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Jane & Hudson
(@DragonTown99) reported
Late to the party re Adam Curtis iplayer docs, very good & when each one ends i can't help think we (humans) really have made a total *********** of our time on the planet, should have stuck too Gossip Girl (!)
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Sid
(@HertsSid) reported
@summerteeeth @GSWooster I was considering watching that on iPlayer but it sounds too much like hard work
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Chris Peacock
(@richnfamous76) reported
@tomcoates @Daily_Express @JohnCleese 2. I'd rather you found out the exact time rather than guessing. At least do some preliminary research. Also does iPlayer have a watershed? How does that work? 🤔