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iPlayer down or not working? Problems, status and outages

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 29% Sign in (29%)
  • 27% Playback Issues (27%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Margate Crashing 24 hours ago
Pontypridd Playback Issues 2 days ago
Didcot Playback Issues 7 days ago
Southampton Playback Issues 8 days ago
Cheltenham Buffering 11 days ago
Aberdeen Sign in 15 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • mandlebug
    thomas 🏳️‍⚧️ STΑGED S2 DAY (@mandlebug) reported

    so maybe i did just convince my boss to let me work on monday, wednesday, and friday mornings (im just starting and we're figuring out what works best anyways) and not on tuesday bc #staged comes out and i'm gonna binge watch all of it on iplayer till like 1am??

  • HashTagTom
    HashTagTom 🇪🇺 🏳️‍🌈 (@HashTagTom) reported

    @kev1n1985 @mrpwhitley Oooh does iPlayer support 4K? Just got a new 4K tv and trying to work out what actual use I have for all these pixels other than Xbox!

  • td_ward
    Wardy MMXXI (@td_ward) reported

    I'm in the minority but I wish they wouldn't use these behind the scenes bits on stuff like Perfect Planet. I'd rather watch ten extra minutes of bears dicking about than some guy who has a dream job trying to work a hovercraft. Stick this **** on iPlayer.

  • rapt0rgirl_
    ✨ em ✨ (@rapt0rgirl_) reported

    @greenxbby Apparently it’s on BBC iplayer if that’s any help dxx

  • Twerterus
    Gabrielus (@Twerterus) reported

    @Nox_Nosh @NordVPN What did they DM you? I have been experiencing issues with another VPN and was wondering if iplayer works well on nord

  • townsend73
    rob townsend (@townsend73) reported

    @Sony have you got any plans to add bbc iplayer to the list of apps that work on your tv's

  • corrie_corfield
    Corrie Corfield (@corrie_corfield) reported

    @rachelkennedy84 @PeterMannionMP I'm a terrible binger. If it's on iPlayer & I'm hooked I can't resist. Also if the fire's not lit it's too cold in the sitting room & warmer in bed with my laptop!!

  • sarah_g_hughes
    sh (@sarah_g_hughes) reported from Biddestone, England

    @BBCiPlayer Sony Bravia TV 2015 iplayer message: internet download failed because content size exceeded memory limit' message . Help??

  • Brianmacphers18
    Brian macpherson (@Brianmacphers18) reported

    @Douglas4Moray @ScotTories They were very good. Go to BBC iplayer and play back. You might need to do this a number of times as the responses might be difficult for you. However , you can ask an adult for help on any parts you don't quite understand.

  • victorjj2018
    victor j (@victorjj2018) reported

    @Philips installed software update to fix unwatchable inverted/mirror image screen and now IPlayer smart app doesn't work. Philips are saying it's BBCs fault even though it went wrong after their own update.

  • brendan_b1981
    Brendan (@brendan_b1981) reported

    @maximopark Any idea when it's on iplayer? Won't be able to listen at work

  • analytical_shit
    Analytical Shitposting 🎁 (@analytical_shit) reported

    @dwpageofficial I DON’T KNOW CAUSE BBC IPLAYER DOESN’T WORK IN SPAIN

  • Bernhughes12
    bernadette hughes (@Bernhughes12) reported

    @thejuleshudson IPlayer doesn’t work in USA

  • andrewjteacher
    Andrew Teacher (@andrewjteacher) reported

    @LouisaClarence Getting the VPN to work while abroad so we could watch EE on iPlayer always used to be a highlight of foreign holidays.

  • mfshill
    Hilly (@mfshill) reported

    Think I've reached the point of having watched all the interesting stuff on Netflix, Iplayer and Prime... I do have a big stack of books i didn't read last year to work through though....📚

  • gonnaloseitall
    BadaBadaBoo (@gonnaloseitall) reported

    @Grymma @ETtocnaws @JamesMelville That's over complicating it. Exams can be changed. Who cares about multiple exam systems? If they did this, what's been covered is public knowledge - teachers can then work around it when back in school. All lessons will be on catch-up/iPlayer too. In fact - 1/n

  • Obesity67804736
    Obese Russian Grandma (@Obesity67804736) reported

    @AlexWhiteGB @MissRegardless VPN doesn't work. Always been an issue for other services such as iPlayer which works for a few days before it catches you out

  • Tinytheatredog1
    Sarah Fisher (@Tinytheatredog1) reported

    @Simon_Pegg I want to know why the bbc isn’t streaming it educational archives 24/7 on bbc2/iPlayer and red button. That would be a great help to those without enough devices to at least get some support.

  • savesnine1
    Julia (@savesnine1) reported

    @oldspeak1 We all knew this - we just wanted to believe otherwise. There’s loads of films on iPlayer atm - not all are awful

  • SimonFrost3
    Cognitive Dissident (@SimonFrost3) reported

    @emmabclarke @IanDunt I’m spending time with Netflix and iPlayer. Bit of binge watching series’ I missed first time round; the Night Manager and the Last Kingdom. Lots of reading, and aiming to have my Fitbit at least register some exercise every day. And work.

  • mrleeward
    Lee Ward (@mrleeward) reported

    Trepidatious about more schooling-from-home. We only made it work last time by plonking them in front of iPlayer.

  • GoingTheBald
    Trash Vineyard™ (@GoingTheBald) reported

    @Tom_Orange95 @BBC If you opt out and tell them you do not use their services and will not pay the license (as is your right to do) they will not bother you. At worst you’ll get a monthly, maybe annual letter reminding you to renew your opt-out. Just don’t then go and start using iPlayer.

  • S4C
    S4C 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@S4C) reported

    @Cromerty We are aware of a subtitling issue on iPlayer on some Fire Stick systems, I believe the BBC are working on the issue.

  • rickmansdennis
    francesca (@rickmansdennis) reported

    the only way I won’t be pissed if ee has to go off air again is if they put early 2000s eps on iplayer like 2008 so I can finally watch them in a good quality please and thank you

  • Afrofilmviewer
    Leslie Byron Pitt (@Afrofilmviewer) reported

    Just put on The Jackal (1997) as background noise on iplayer while I finish up a review. What the... SIDNEY POITIER!?! AN ORISH RICHARD GERE!?! J.K SIMMONS!?! THOSE TERRIBLE BRUCE WILLIS DISGUISES!?! Really should watch the original one day.

  • Its_Zig_n_Zag
    🔸Zig n Zag (@Its_Zig_n_Zag) reported

    Just watched Devs on iplayer, I really hope they don't replay the whole of season one as season two and change episode 8. Never been so underwhelmed by something on the TV. Quiet dialogue and loud background music didn't help.

  • Brianmacphers18
    Brian macpherson (@Brianmacphers18) reported

    @Douglas4Moray @ScotTories @RuthDavidsonMSP They were very good. Go to BBC iplayer and play back. You might need to do this a number of times as the responses might be difficult for you. However , you can ask an adult for help on any parts you don't quite understand.

  • FenneroniPizza
    ¢нαяℓσттє ƒєηηєя (@FenneroniPizza) reported

    Worst part of 2021 is me paying £55 for the whole Pretty Little Liars series, and a few days later, the whole series coming on iPlayer for free🙃🙃🙃

  • ClareUytman
    Dr Clare Uytman (@ClareUytman) reported

    @bobbymunro The iplayer has the Julia Donaldson films (Grufallo, Room on the Broom, Zog etc) all really good and all only about 30 mins so good for limiting the time on them. You can also just set parental controls on the apps so they stop working after a set time and tell her it’s broken!

  • RunJamieHarper
    Jamie Harper (@RunJamieHarper) reported

    @thephdrunner I have the Air and it’s more than enough for me. I do zoom, teams, work emails, Spotify, iplayer.. I have a windows laptop to do work stuff but I prefer my MacBook so that just gathers dust.