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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (56%)
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Buffering (29%)
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Sign in (7%)
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Crashing (7%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Wiltshire
(@keithwiltshire) reported
@BBCiPlayer is there a problem with the iPlayer this evening, a tweet about would be helpful so everyone knows
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Michael Andrews
(@MJohnA01) reported
@BBCiPlayer been having problems with BBC iPlayer. Programs will not upload. The message says it's a temporary problem. Been like it now for 2 days. ITV Hub works fine.
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Tony
(@iMagicTony) reported
The BBC News app on Android keeps reminding me that I will soon have to sign in. I can understand this for iPlayer, but BBC News?
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Pip Ski
(@pipski5) reported
@adangerousage @HumaxUK Same for us. Iplayer is working fine on every other medium we have, just humax that's broken.
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Martin Waller
(@martinwaller59) reported
@4Viewers Oh and to possibly help you understand how bad toolkit service is. BBC iPlayer, Netflix. Channel 5 app all work properly. Your app cannot cope with all your adverts.
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Paul Stump FBPE
(@lumpwristed) reported
Five worst words in TV..."on bbc3 and the IPlayer"
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dave archer
(@davearc07613733) reported
@HumaxUK I have been unable to access bbc iPlayer since Monday on my freesat humax 1100s . Itv hub and ch5 on demand ok. Have you got a fix?
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Blue Poppy Publishing
(@BluePoppyPub) reported
@oldcelt1 @BBC @amazon iPlayer? Does that affect Amazon then? I mean I go to a great deal of trouble never to use anything from Apple.
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Jld_84
(@jld_84) reported
@BBCiPlayer my BBC Iplayer is not working. Can’t log in on the tv and there are no programmes available on the app.
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Paul Rogers
(@paulrogers002) reported
Why is the iPlayer still recommending the absolutely unwatchable 'Fort Salem' to me? Help!
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CarolA
(@Caz445) reported
Just got into bed to watch something on the bbc iPlayer before I go to sleep and it’s broken ..not working 😫😫 #BBC @BBCiPlayer
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Susanne Humphreys 🌸
(@Tedsmomma) reported
@BBCiPlayer Hi, I’m unable to get into iPlayer tonight, on either TV or iPad. It was fine last night. Can you help. Thanks
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Bo Jo’s Nose
(@BobSmithWalker) reported
Anyone else having problem with bbc iPlayer?
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Bertie Basset
(@OrkneyReality) reported
@BBCiPlayer Why do I have to sign in to BBC iPlayer and online news so frequently? I thought it was meant to be a one off sign in A real pain in the ****!
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Stillwaiting
(@hererofrtime) reported
@IanDunt Their signing in on iPlayer is incredibly annoying. Why you have to sign in every time from one device grr
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lindsey fs 💙 😯 😷
(@feckitdotcom) reported
Meh. BBC iPlayer is a heap of junk tonight. Can't sign in. Teething problems with the new compulsory sign-in, no doubt. Annoying.
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About East Grinstead
(@AboutEG) reported
iPlayer is down. An unspecified server issue apparently.
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maryjane robinson💙
(@nickdrakesgirl) reported
What’s happening toBBC iPlayer at the moment. Has anyone else had problems signing to their tv account?
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@krurhurz:
(@krurhurz) reported
BBC what utter ***** cannot sign in to iplayer
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Dave Wares
(@DaveWares74) reported
@bbcpress @BBCiPlayer Is there anyone dealing with iPlayer streaming issues? It's been dreadful since the update, very glitchy with buffering issues. Other apps work fine, so it's not my internet that's at fault. Amazon FireTV.
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CarolA
(@Caz445) reported
Just got into bed to watch something on the bbc iPlayer before I go to sleep and it’s broken ..not working 😫😫 #BBC #IPlayer
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Mark Jones Composer
(@MarkJon44696407) reported
Reception on all BBC Channels terrible, except on Internet services (iPlayer). All other channels clear as crystal. How does that happen? Have to watch BBC progs as best I can, then when it gets too bad, go over to iPlayer. Hope this doesn't continue the rest of the night.
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🌸 heather 🌸
(@heatherbxxth) reported
bbc iplayer you better fix your **** and let me in 😭
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Paul L
(@Chopspml) reported
@BBCiPlayer I can no longer get downloads to play on android tablets. Error "Something's gone wrong. Exit the video and try to restart the programme". I've tried redownloading, reinstalling iplayer & even factory reset one tablet & then tried with iplayer as only app loaded.
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Maggie Ferguson
(@Koto_dama7) reported
BBC apps on iPad for News, Sounds & iplayer have changed & are NOT working as they have done so smoothly previously...what’s happening? HELP!
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Jon
(@jon81uk) reported
@llegrastratton @IanDunt So why isn’t iPlayer an issue? Should Netflix allow shows on other platforms? There are BBC radio shows that have never been a podcast (such as Just a Minute) & only live radio or with BBC sounds (previously radio iPlayer). I don’t see the issue with BBC shows on their platform.
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mariegriffiths
(@mariegriffiths) reported
@freesat_tv iplayer is not working on freesat when you try to play something ok on tablet
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The Boss
(@enigma_57) reported
@Albert0MC @DJRB2006 @plex Plex, although iplayer is ticked as a service, nothing is being pulled from iplayer content wise. Not sure if it's a easy fix to sort? But overall, loving the discover feature. Game changer.
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gbislay
(@gbislay) reported
@HumaxUK No information about the current iPlayer problem here. Can you advise where I can get a resolution?
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Martine Richards
(@MartineRichard8) reported
@gillianography I had the same issue tonight. I watched something on Prime to check it wasn’t the fire stick. iplayer seems okay now though. Killing Eve?