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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (42%)
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Sign in (26%)
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Playback Issues (24%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Haverfordwest |
Buffering | |
| Towcester |
Playback Issues | |
| Luton |
Crashing | |
| Dorchester |
Playback Issues | |
| Huddersfield |
Playback Issues | |
| Stockton-on-Tees |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Frederic Marques
(@TheFredMarques) reported
@GaryLineker @BBCOne Mate, on BBC iPlayer, anyone could rewind and review BBC’s footage… could anyone at @BBCOne please review such issue?
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Paul Harris
(@Hero_Taylor9) reported
@jahwibble Can't believe how far behind the iPlayer is? Terrible penalty however, understandable in the circumstances.
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AM
(@annemarie6377) reported
@blackhackglesga I’m at my work and have the iPlayer on and missed it. Seen the replay, fearing the worst
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Rebecca
(@rebecaulfield) reported
Dear @BBC i went back on iPlayer out of interest and was able to rewind to the terrible, disgusting footage you decided to show of Eriksen's collapse, subsequent CPR and defibrillation. Please take this footage off immediately. It's completely inappropriate. #bbcfootball #Euros
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Kenneth ☕️☕️
(@kennethwilsonuk) reported
@Marduhk @BamGee4 @ruskin147 The audio narration versions of the episodes on iPlayer on tvOS are good though I use that as partial sighted but yes subtitles not working is ridiculous I think it’s a bbc issue not an Apple issue in this case
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Ian Nock
(@iannock) reported
@matthewcarter7 It is disappointing that Sky did not get iPlayer up and working with HDR before this event, but not clear if that was a Sky or BBC issue
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sugarsheds
(@sugarsheds) reported
@STV Player streaming quality is worse than iPlayer. How is this possible! #EURO2020
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Mike Mcguinness
(@EFC_Mike79) reported
@EvertonBlueArmy All of that needs cut from everything-IPLAYER ETC, to stop the distress it causes, can you imagine if the worst happened, and his family were reminded of that all the time, Thankfully he is Alive and wishing him well even if it means he has to quit
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Neil B
(@Marduhk) reported
from
Carlisle, England
@kennethwilsonuk @BamGee4 @ruskin147 It’s because Apple TV (as is the case with most streaming boxes) don’t support HLG HDR but most TV’s do. Personally, my biggest gripe with the BBC’s iPlayer app for tvOS is the lack of any subtitle support - the player menu is there but it doesn’t work.
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Jodi Mullen
(@jodimullen) reported
This seems to be an issue with the version of the STV Player app on my Samsung TV not having any live programming. Found a workaround by setting my location to Newcastle in ITV Hub. Picture quality and frame rate are still well short of iPlayer/BBC Sport like
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Anthony Mair
(@amairphoto) reported
Just fiddles around with my Nvidia Shield for half hour and manages to get BBC IPlayer and ITV Hub to work again. Now I don't have to listen to the awful commentary from Taylor Twellman on ESPN. I can now enjoy the Euro's without him!
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Jonathan
(@Ogilvie75) reported
I was out and then I set Live Feed from BBC iPlayer. Some reason it showed the whole of the incident with Erikson. The medical team were amazing. Obviously it Is a pool feed, but the BBC should have pulled the footage much, much earlier. Terrible error of judgement.
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David Pick
(@davidpick1987) reported
I was about 4-5mins behind on the match on iplayer and caught up and seen what happened - this is horrible. I fastforwarded and beyond the abysmal camera work, I’m taking solace of his team mates being around him. I really hope he comes round.
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Andy C (Legacy Fan)
(@FooWhiter) reported
@LUFC_GEORGE1 Yeah strange the TV will still work & not the WiFi. If I stream something on the BBC iplayer the entire grid goes down
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charlie
(@chxzzzfn) reported
@MattBSzn Haha the delay is awful on bbc iPlayer
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Ben
(@owlsfan83) reported
@NickoSlick_LUFC You watching the game in UHD via iplayer mate? Just wondered what you thought of the picture quality if so. Think it's my TV but very blurry at times. Bit disappointed.
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M A WRIGHT
(@wright010619) reported
@tmoraitauthor Exactly dammed if they did and didn't I was on my way home from work put iplayer on and they were standing around.
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Marc Gisby 🏏🎮 🇪🇺
(@gisby_marc) reported
@BigKev67 Yeah. Throw in to him, took 2 steps and collapsed. I didn't see live. I thought it was clash of heads or tackle so I looked on iPlayer and it was so much worst
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Harry 🏳️🌈
(@ConductorHarry) reported
@Cphelan93 I like to watch the proper TV at work, but it’s not on an aerial. And BBC iPlayer is the only thing that actually works 🙄
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Anthony Mair
(@amairphoto) reported
Just fiddled around with my Nvidia Shield for half hour and managed to get BBC iPlayer and ITV Hub to work again. Now I don't have to listen to the awful commentary from Taylor Twellman on ESPN. I can now enjoy the Euro's without him!
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Jay Walker
(@jayBwalker) reported
It really is an error on @ITV's part that you can't pause live TV on #ITVHub like you can on #iPlayer... @itvfootball
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Harry Neary 🤘 🎸 📷
(@Grumpyrocker) reported
Ugh the image quality on browser iPlayer on my Mac is bonk.
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Dave Field | Morocco Dave
(@morocco_dave) reported
Have started watching the original "Tinker, Tailor, Soldier, Spy" on BBC iPlayer (yes, again. It's all @richard_littler's fault). Anyway, if you've never seen it please correct this egregious error and go and consume it forthwith; it is a true masterpiece.
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Desbo
(@world_of_desbo) reported
@Koen12456620 @BBCiPlayer I went into tv settings and made sure it was connected to internet manually, despite having an ethernet cable into the tv it seemed not to be, this fixed the iplayer issue anyway!
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Lee 🏴 #YesCymru
(@mrleebob) reported
@itvhub Picture quality is terrible compared to iPlayer.
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Ben Seager
(@digsb) reported
@E_R_J1 You watching a BBC stream or broadcast? I’ve got a feeling that it’s *something* to do with the FireTV iPlayer app. Quality is normally pretty good on iPhone/iPad
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Harry Neary 🤘 🎸 📷
(@Grumpyrocker) reported
Two football streams and one Ubisoft stream on my computer right now. Oddly ITV streaming quality much better than iPlayer.
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Barty Myrde
(@MakDeAp) reported
Fix iPlayer lads it’s way behind @BBCSport
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Yayymes
(@Yayymes) reported
The STV player is dire. Repeatedly freezes, takes ages to load in good quality, no function to rewind. BBC iPlayer streets ahead of it, has worked perfectly for the earlier games today. Sort it out @STVSport @STVFootball
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Zen
(@Zen10i) reported
@SharpAQUOS @FreeviewTV Why is it giving me Error-Code FVP-300 when I try to launch BBC iPlayer and ITV Hub