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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 39% Buffering (39%)
  • 30% Crashing (30%)
  • 12% Playback Issues (12%)
  • 9% Sign in (9%)
  • 9% Video Quality (9%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
London Playback Issues 1 day ago
York Sign in 10 days ago
Manchester Crashing 19 days ago
London Buffering 22 days ago
London Video Quality 22 days ago
Rochester Playback Issues 24 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • JonAttwood1
    Jonathan Attwood (@JonAttwood1) reported

    Having watched Winterwatch 1963: The Big Freeze on @BBCiPlayer it's interesting to note that the only one piece of infrastructure that continued to work throughout the freeze were @bt_uk #copper lines & it's these that #BT in their stupidity are ending #LandlinesAreLifelines

  • kellzik
    J's Us (@kellzik) reported

    @bbceastenders @BBCOne @BBCiPlayer Josh is a terrible human being.

  • Staggerlee1950
    Bob Skowron (@Staggerlee1950) reported

    @BBCBargainHunt @BBCiPlayer Ha! 27th August episode - yet another broken item from the ‘wouldn’t trust you with a bag of stones’ amateur antiques program .

  • cj_annie
    annie cj 🌿💚🌿🦋🌿🦎🌱🐸 (@cj_annie) reported

    Anyone else having trouble with @BBCiPlayer loading tonight? It's trying to blame my Internet connection (which looks fine!)

  • Donna14634857
    Donna (@Donna14634857) reported

    @bbceastenders @BBCOne @BBCiPlayer What Joel has done was awful but I did feel sorry for him in yesterday’s episode has he changed we shall see.

  • Sweetpea_Babies
    sam oconnor (@Sweetpea_Babies) reported

    @BBCSport @BBCiPlayer Please can you do something about the Wimbledon coverage in the late evening. It's been the same every day around 9pm...the coverage disappears and we have to scramble around iPlayer trying to locate the match...tonight it's the turn of Dimitrov. Help!!

  • DazzMetalFlame
    Eternal Flame🔥 (@DazzMetalFlame) reported

    @k_heyrab @bbceastenders @BBCiPlayer Would you rather he be boring and soft like he was a while ago? Also therapy doesnt always work, sometimes you end up worse

  • staynoided808
    carcosa (@staynoided808) reported

    @bbcquestiontime @BBCiPlayer @BBCNews Awful, simply awful. This is the bottom of the barrel, BBC.

  • TweetThatTom
    Tom (@TweetThatTom) reported

    @bbceastenders @BBCOne @BBCiPlayer I know soaps are cheesy by nature but what was that!? Even if you can't crash a car the editing and sound design was crap!

  • rob70625
    Robin (@rob70625) reported

    @bbctms @thehundred @BBCiPlayer Sounds truly awful

  • lordclifton2
    lordclifton 🇬🇧🇮🇪 (@lordclifton2) reported

    @bbceastenders @BBCOne @BBCiPlayer Why aren’t they at the Airport police station? Why is arrested Sheila arriving at the front entrance like that? The show is so poorly written these days and terrible continuity I may have to quit after 41 years.

  • inspiredlanky
    Paul Buckley (@inspiredlanky) reported

    @bbctms @thehundred @BBCiPlayer Awful competition. Are the BBC that desperate for sports content that it ends up showing this?

  • lasagneinmyshoe
    Harumph 😾 (@lasagneinmyshoe) reported

    @bbceastenders @BBCTwo @BBCiPlayer Please please please come up with better storylines than this. It had potential but these last few weeks have been so rushed to a conclusion that wasn't even satisfying just for the meme potential. EastEnders really is going down the toilet. Fix it please!

  • MingeyMarje
    Marjorie ***** (@MingeyMarje) reported

    @bbceastenders @BBCiPlayer Just awful lazy writing at the moment…

  • WilliamReidBoyd
    WilliamReidBoyd (@WilliamReidBoyd) reported

    @BBCiPlayer I run my bedroom computer off my living room computer with a Sky TV box. I'm constantly being asked to renew my login to BBC iPlayer. Please do somethins about this. It's really toublesome and annoying.

  • SarahWatts51281
    Sarah Watts, the Dragon Princess (@SarahWatts51281) reported

    @BBCiPlayer Why are the Doctor who episodes going from the episode you started from then fine in the middle then go back to the start of that first one, fix it please

  • ScottTHFC23
    Scott | #81 #4 | (@ScottTHFC23) reported

    @bbceastenders @BBCOne @BBCiPlayer Awful.

  • BigTrunks_1
    Jumbo (@BigTrunks_1) reported

    @MorrisBrightMBE @BBCiPlayer Apart from the awful son who’s like a very poor charicature of Neil Morrissey & Yosser Hughes.

  • Daz_Gizmo
    Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported

    @bbceastenders @BBCiPlayer Tonight has to be the worst ever episode, both in the script and acting.

  • everindecisive
    Dr Tommy Bananas (@everindecisive) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.

  • CathyHiya
    . (@CathyHiya) reported

    @bbclaurak @BBCOne @BBCiPlayer Hope you asked her about the video Laura where she shut down everyone by saying there was no issue with the funds

  • veryrad113332
    very rad (@veryrad113332) reported

    @bbceastenders @BBCOne @BBCiPlayer I think they could have made more of how Kathy was pushing him to have one drink. I think a lot of people can relate to being pressured to just have ‘one’. Ultimately is Ian’s choice of course but peer pressure doesn’t help.

  • HolfordCarolyn
    Cazzy Ford 🥦🥦🥕🥕 (@HolfordCarolyn) reported

    @bbceastenders @BBCOne @BBCiPlayer Awful awful episode and acting 😡

  • PremierKickk
    Dave (@PremierKickk) reported

    @bbceastenders @BBCiPlayer Those awful story TikTok ads were less cringe than the Honey Bea segments on today’s ep

  • DeathUnicursal
    C . A . T (@DeathUnicursal) reported

    @bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit

  • Shannon79053723
    Shannon 👩‍❤️‍💋‍👨💞 (@Shannon79053723) reported

    @bbceastenders @BBCOne @BBCiPlayer Honestly, Ian has been a far better son to Kathy over the years than Ben ever was. Whatever Ian's faults, he's consistently been there for her. Ben turned out far more like Phil. A lot of his worst traits.

  • AustinsSatnin
    MyboyAustie🌟 (@AustinsSatnin) reported

    Elvis wasn't enlisted in the army after the trouble performance that didn't happen So thats another inaccuracy 4 years on @BBCiPlayer #AustinButler #Elvis2022

  • MrNJ39
    Nathan Jarvis (@MrNJ39) reported

    @BBCiPlayer @BBC Can you watch World Cup football in UHD on the iPlayer using fire tv. It works via the iPlayer app on my Samsung TV but not my 4K Fire TV device? Is it broken? A lot of people are saying the same in forums

  • SteadRobert
    Robert Stead (@SteadRobert) reported

    The @BBCiPlayer does my nut in, why is it so slow and dimwhitted. Just work for once. Every time I try to use it with my mum at the care home, sod all for 30 mins. @ITVX works like a dream.

  • martinianpaul
    Martin Paul (@martinianpaul) reported

    @SeventiesLegend @BBCiPlayer I'll never understand how these things work. Plus, why are Radio 4 plays only available on Audible?