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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (56%)
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Buffering (29%)
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Sign in (7%)
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Crashing (7%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colomiers |
Buffering | |
 Barnstaple |
Playback Issues | |
| Swindon |
Buffering | |
| Yarm |
Sign in | |
| Treharris |
Buffering | |
| Manchester |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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elaine barlow
(@_eagerreader) reported
@BBCSport @BBCTwo @BBCiPlayer I'll be doing a Likely Lads and avoiding the result until after work. And then watching it on iPlayer. It'd better not be abandoned for a waterlogged pitch!
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Nicole Penney
(@Nicolef1Penney) reported
@itvhub omg. Can I not watch one episode of Love Island without it buffering and telling me my connection is poor? I never have any issues with iPlayer, 4OD, Netflix, Prime etc but sure. Bland my wife. Your service is poor.
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Chaela
(@Chaela1982) reported
@hobbitoncentral Help can't find this on iplayer anywhere am I looking in the wrong place? Or is it not up there yet
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Cal
(@CalFergie) reported
Missed the documentary (will watch on iPlayer when it’s up) but from what I’ve read the real issue is with tracking horses who have left racing, abattoir’s with no morales and a certain high-profile trainer putting a bad light on the sport again? #Racing #Panorama
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Bhoysghirl1888
(@Bhoysghirl1888) reported
@BBCSport @BBCiPlayer Lots of connection issues on iPlayer since penalty in Japan v Canada game. Keep refreshing but same thing happens after 30 secs. Same on other devices which are working ok otherwise. Hope this isn't a sign of what's to come in the next few weeks 🙁
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beffy✌
(@bethhkennedy) reported
from
Grimsby, England
@virginmedia when I go onto the bbc Iplayer and ITV hub apps, I just get a black screen.. but all other apps work fine?
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Jonathan
(@Jon_HullViking) reported
My wife is insisting on watching The Watch on IPlayer. It is utterly and irredeemably awful. And I don't even particularly like Terry Pratchett books.
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Sally Esposito
(@salbourne) reported
from
Dilton Marsh, England
I don't want to go on the iPlayer and watch, I like waiting for the next week, but the trouble is keeping all your friends around you not to tell you the plot #Baptiste
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Devil's Advocate
(@DA__writes) reported
@bbclaurak @BBCTwo It’s not on iPlayer - was going to watch it now and it says it’s not possible. Can somebody fix this?
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Robin Osborne 🇪🇺 💙💉💉💪🏻
(@rposbo) reported
@gussyboy81 Sure, this is more about those who can't throw money at the problem; I saw no point in a chromecast until my TV apps started to fail due to crappy "updates". The ipad2 is solid, but basic iplayer video streaming is now broken. Odd.
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Jon
(@jonnyboyt) reported
@KbfNorthernlass Nothing changes, you're not allowed to watch 'free to air' TV or BBC iPlayer. It'll all still work. You can legally still stream, so Netflix, Amazon, NowTV, Apple, Roku etc. are all still fine.
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lara alonso corona (they/them)
(@lalonsocorona) reported
@TheWorkshyFop cool, i was waiting for it to be up in the iplayer but totally forgot it was july 1st. once i got over casting problems (back when i first read the books OBVIOUSLY i imagined John Simm as Sam Vimes) i thought the trailers looked really good. will let you know what i think.
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Sex Police
(@country_jim) reported
@JVC_UK my android tv has developed an issue where all of the freeview apps (iplayer, itv player etc.) won't load, with an error code of fvp-300. Could you advise on how to resolve this, please?
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Johnathan B
(@johnabenna) reported
@whatneildid @PhilipsCare_UK Same issue here. iPlayer, 4OD - all other apps like Disney and Netflix fine. Have sent a DM.
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mobiuscog
(@mobiuscog) reported
Apple TV 4K 2021 connected to LG CX TV. BBC iPlayer - No HDR/UHD Prime Videos - says HDR but doesn't switch formats (even though configured) Youtube - no HDR Back to using the TV built in apps, as at least they provide the quality I am expecting. It just doesn't work @Apple
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Amy Tunstall 🐌
(@amyfunstall) reported
I've stopped trying to get my mum's TV and iPlayer to work, should probably just focus on what I'm actually supposed to be doing. Will have to catch up on all of the football later.
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Tim Kane (ⵜⵉⵎoⵜⵀⵢ ⴽⴰⵏⴻ) 🏳️🌈
(@Tim_Rex_) reported
@f1cowboyman @UHD4k @ColinSladen Same problem with BBC iPlayer love broadcast.. friends in Australia were watching Wimbledon a good 30 seconds ahead. They had enough time to type their cheers before I saw why!
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Michael Douglas
(@Thedouglout79) reported
@jimwilkz @HeyesJack @richsharpe89 I think it’s a big factor for a lot. Most of fellas I’ve spoke said they was waiting till Xmas to see what happens and I will probably be same in all honesty and I miss a few anyway with work. 4 ton for a code to watch on iPlayer isn’t for me
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Kasey Moore
(@kasey__moore) reported
@SwanniOnTV @TZM_TMT Yeah even BBC had problems keeping the UHD turned on for iPlayer for Euros final. I guess we come to the same conclusion, that all probably have a lot of improvement in this space to make.
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gail ❷❽ ◟̽◞̽GrownAssLouie #Nurse#NHS🏴
(@gail_lt1) reported
@realjoshualloyd You watched Time BBC IPLAYER only 3 series watched it last night at work!
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lee walker
(@crusading) reported
@BBC @tchekykaryo So here is the problem, i cant wait till next week , first episode was a great watch, so going to have to watch on iPlayer which i don't think I've done before, but its like the first "Missing" to good to wait...i might not be here next week...
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hannah 🍑
(@EXPERIMENT0NME) reported
GOOD TROUBLE S3 IS FINALLY ON BBC IPLAYER I KNOW WHAT IM DOING TODAY
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Lornatone
(@lornatone) reported
@BBCSport Will the Tokyo 2020 live coverage on iPlayer be in 4K HDR, or the same HD SDR quality as on TV? Other broadcasters are also offering Dolby Atmos support - any chance this is making an appearance on iPlayer?
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Robin Osborne 🇪🇺 💙💉💉💪🏻
(@rposbo) reported
The iplayer smart TV app has been causing my Samsung TV (2012/2013 edition) to freeze and crash for a while, so can't use that!
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Borb
(@the_borb) reported
@SonyUK I get the same error every time, if I perform a power cycle it works but then after going off and on standby mode it won't work again. How do I clear the cache on iPlayer as it doesn't appear as a traditional app?
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James Fryatt
(@james_fryatt) reported
@Dominos_UK I need it to help me binge watch #Baptise series 2 on BBC iPlayer. #FreeDOMINOSday
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Rosalind
(@rozya) reported
@tom_knapp Yeah my brother was saying my little niece can work the TV but it’s easier to press the big NETFLIX button on the remote than to navigate to iPlayer etc so that’s all she watches
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Moonraker
(@CombeGibbet) reported
Watching #Baptiste on iPlayer. It's degenerating into a 'Immigration is wonderful, far-right fascists are the problem' public service announcement. No wonder it's on the BBC. Where else?
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🥷🏼The Vigilante Sasquatch🦧🎣👹🎩
(@TheLimpingMerc) reported
@marvelbiz I would first check for an update for the iPlayer app just in case it was running an older version. Secondly, I would plug an Ethernet cable in direct from the router (if you have one long enough) & disable wifi to make sure that isn’t the problem.
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liam
(@yourboyeld) reported
from
Manchester, England
yo @BorisJohnson @10DowningStreet if you need my bbc iplayer log ins let me know man no problem