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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (29%)
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Sign in (29%)
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Playback Issues (25%)
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Crashing (17%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Sign in | |
| Chatham |
Crashing | |
| Sheffield |
Sign in | |
| Reading |
Sign in | |
| Hackney |
Playback Issues | |
| Poplar |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Micu
(@axelk) reported
there's a genre of British TV drama that I just refer to as "iplayer shows" and it's awful
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Sam Askey
(@sam_ja) reported
@arghkid Postman pat iplayer Thomas tank engine(not the terrible new cartoon one) milkshake Elite shows
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Steve
(@therealsteeky) reported
@rogermoody80 @TaggartJoel IPlayer around 30 minutes, find it yourself. McDade push on Addis into gartside. Intentional and very dangerous, could have been worse if a head meets a knee. Could have been red. Worst losers in the league, can't handle it when ref isn't giving you absolutely every decision
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Harry Woods
(@hwoods88) reported
@okeechoBree iPlayer quality is just bad at times compared to disc. Kinda a shame cause BBC iPlayer is really good apart from it
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Count Balthazar de Bleuchamp
(@PJKeay) reported
@terri61185223 The BBC I player - e4 is on there but I have to reboot the app twice and hit return twice to get pass errors. The iplayer is awful
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FOSVA - Virtual Assistant/Social Media/CMS Service
(@FOSVALondon) reported
@Clarepod @ITVX @ITVXhelp I find it tends to stop on catch up after the 2nd set of adverts, where it just gets an error and you have to start the program from the beginning it's ridiculous. Even on live tv keeps stopping, when Prime, Iplayer and everything else play fine.
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Queen of the Crone Age
(@katermaus11) reported
Epic fail, @runningpunks. Dressed to run since 8am. Bright outside. Work gets in the way. Lunch break, torrential rain, stormy, but it will dry up for after work, right, err no... Horrid. I could not face it. Dreadmill 5k with the help of “London Kills” on the iplayer… 😫😫😫
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Mark Whittaker
(@djspoonie) reported
@ThomasFeaheny Fa cup should be available iPlayer and itvx, it would help the clubs big time
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jimmy_maybe
(@jimmy_maybe) reported
@LeoKearse Apart from the actual FACT that this Kearse character is still on BBC iPlayer in something called "Unsafe Space" so he's not actually being honest. He's terrible in it, but on the plus side at least you don't have to see a middle aged man sporting a sad, cheap floral shirt.
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Mike Carter
(@MikeCar63322708) reported
@DigibitVPN using in Spain trying to use catch up UK channels but can only get bbc iplayer, the rest will not work?
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dann
(@DanniiBrewin_) reported
Start work at 7am tomorrow but BBC iplayer have got eastenders from 2009 on 😭 hooked
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Rob G
(@Cuichulain) reported
@AdySaisons I've got Surfshark, and it's fine. Speed is pretty good, but sometimes you have to do that 'Im not a robot' thing on Google. Things like iPlayer are more hit than miss, but it always seems to give you trouble when you most need it!
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Craig
(@CBMFellows) reported
@FormulerTv Some info please for z11 pro max: 1) Is full HD audio supported? 2) HDR supported (no dolby vision) but does dolby atmos work? 3) Is youtube available in 4K HDR? 4) Do apps like netflix, amazon, iplayer, all4 and itv all work properly or are they mobile/tablet view?
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Lucy Pearce 🏳️🌈🇪🇺🐎
(@LucyPearce13) reported
@ShivaniM_KC I have educated my consultant friends WhatsApp group. Apparently “Amazon Prime and Quality Time” is also best avoided. BBC iPlayer and Radio 4 appear to be safe
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Lesley McLeod
(@McLeodabout) reported
@DrJaninaRamirez I’m watching reruns of art history programmes on iPlayer - no time today for, or interest in, unpleasantness, disaffected princes or other world problems.
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UnhappyFeatherBlackCustomer
(@rugenbru) reported
@NOWHelpTeam - the NOW app on my iPhone and iPad has stopped showing Chromecast option. Working fine in all other apps (eg iplayer). Reboots don’t fix. Can you help?
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Kicek
(@KicekLive) reported
@Emma_A_Webb If you don't watch live TV of use BBC iplayer you don't have to pay tv licence. Its just a simple form to fill on a website and you can help defunding BBC youself.
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Georgia Doyle ⚡️⚡️
(@georgiadoyle258) reported
@___amccarthy Ooh that may be a better option, I let iPlayer buffer for 15 mins with it paused and the quality is still 💩
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klara
(@reveriesheeran) reported
help how do you watch bbc iplayer when you don't have a tv i'm confused
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DJGaryBaldy
(@DJGaryBaldy) reported
Technology is winding me up tonight First BBC iPlayer won't work on my TV. NOW Channel 5 my5 is playing silly ******* the lips aren't syncing to the audio
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Alf
(@AlfEyyyy) reported
iPlayer was once the beacon of innovation but now on the iPad is so buggy it’s almost unusable
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Gary Collett
(@GaryCollett) reported
@ITVXhelp I can assure you I’ve done every update / cache / reinstall going, plus followed your advice on your FAQs. It boils down to a terrible APP and service that 1000s of people are having issues with according to your Twitter timeline. Don’t worry, BBC iPlayer works fine 👍🏻
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Peter-David Smith
(@speculativism) reported
The main problem with the American adaptation of Ghosts is that BBC iPlayer is showing it without making subtitles available. Consequently a lot of the Americanisms are difficult to understand. I need to see what they're saying in writing as they say it, to figure out the nuances
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Ryan O'Neill
(@Ryanoneillart) reported
@DanielJMath1 I don't have any live TV or use iPlayer so I don't have to pay a license fee. Been that way for years. Only had an issue once when I drunkenly signed into iPlayer around Christmas and it flagged me.
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Dalekium is now Peter
(@dalekium) reported
one crucial reason the BBC needs to fix where the logo is on iPlayer streams is that I’m sick of seeing these awful cropped clips every other day
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Guy Duncan (he/ him/ his)
(@gdaduncan) reported
ITVHub rebrands to ITVX and manages to bring with it every crap technical fault it can muster: seriously when you’re competing with Iplayer, with Netflix, with Prime, with Now @ITVX need to step up through the gears, and work in the glitches.
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woo100
(@Woo100) reported
@HonestDrJohn @happyvalleybbc It’s a problem I don’t always watch programmes live. BBC have even started putting whole new series on iplayer before they are aired on TV now, which is a pain as I see people talking about the whole series before I’ve seen episode 3.
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PeteNetLive
(@PeteNetLive) reported
@itvx Wow your app is terrible, the ITVHub app was fine, why did you have to try and be 'worse' than iPlayer? It randomly stops and kicks you out of playback, it can't remeber where you left off, it can't FFD with playback it's like an mp3 player from 2010?
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Joseph
(@josephfelldown) reported
I think my biggest issue with BBC's obsession with iPlayer over everything else is the "press red" thing. Do people actually press red to use iPlayer?
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Rowena Millar
(@NaturalWord) reported
@susie_dent @ColinMurray Ah and alas: if only the programme could return to its previous time slot, after office hours....we have, sadly, lost the habit of watching Countdown since it moved to an earlier time, even though we work from home and can access BBC iPlayer.