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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 38% Buffering (38%)
  • 32% Crashing (32%)
  • 14% Playback Issues (14%)
  • 8% Sign in (8%)
  • 8% Video Quality (8%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
York Sign in 4 days ago
Manchester Crashing 13 days ago
London Buffering 16 days ago
London Video Quality 16 days ago
Rochester Playback Issues 19 days ago
Chelmsford Buffering 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • Donna14634857
    Donna (@Donna14634857) reported

    @bbceastenders @BBCOne @BBCiPlayer I’ve watched EE from day dot, since NY it’s the worst it’s ever been. Far fetched, ridiculous story lines that just don’t make sense or wouldn’t happen or far fetched it’s laughable , boring, more miserable than it ever was.

  • Nasher1234589
    Ralph (@Nasher1234589) reported

    @thelizcarr @BBCOne @BBCiPlayer It's the fading days of empire isnt it and their last marginalized group to kick and kill legally , the problem is them not us

  • BigTrunks_1
    Jumbo (@BigTrunks_1) reported

    @MorrisBrightMBE @BBCiPlayer Apart from the awful son who’s like a very poor charicature of Neil Morrissey & Yosser Hughes.

  • SarahWatts51281
    Sarah Watts, the Dragon Princess (@SarahWatts51281) reported

    @BBCiPlayer Why are the Doctor who episodes going from the episode you started from then fine in the middle then go back to the start of that first one, fix it please

  • BonnieScotland_
    Iain From Argyll Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@BonnieScotland_) reported

    @bbclaurak @BBCOne @BBCiPlayer I suspect that both these women work for British intelligence agencies.

  • CalumG48
    Calum G (@CalumG48) reported

    @bbceastenders @BBCiPlayer What an awful character Darnell is. Only thinking about the inconvenience of being in a hospital he doesn't like instead of trying to save Denise's life. He should have taken that swab test in the beginning without questions. Making it all about him. Horrible man.

  • JoeyboiiWTM
    Joe (@JoeyboiiWTM) reported

    @BBC @BBCiPlayer big man ting I have not sat up till 2am to watch the game buffer every 5 seconds on your ****** platform, pattern up ffs

  • SiGallagher
    Simon Gallagher (@SiGallagher) reported

    @bbcquestiontime @BBCiPlayer @BBCNews So, in using the license fee for this ****, you’ve just opened yourself up to legal action from people who do not wish to have this drivel forcefed to us. Great work

  • SorchaNiRuaidh
    Sorcha Ní Ruaidh (@SorchaNiRuaidh) reported

    @danny_robins @BBCiPlayer I just finished it and it was a fascinating watch. But I can't help thinking that even as a 12 year old, Janet may have had some knowledge of The Exorcist, which came out in '73, I think, and may have been acting out with that in mind. Know it doesn't explain everything.

  • StevenWilc34988
    Steven Wilcox (@StevenWilc34988) reported

    @bbceastenders @BBCiPlayer Libby has been back for 5 minutes, and she has already brought trouble to Chelsea's door by convincing Chelsea to get involved with Grey's gran. Sheila is not going to tell Chelsea she's cut ties with her grandson, despite being in prison for murdering 3 people.

  • BbukSave
    TV Fan (@BbukSave) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What an awful use of the license fee

  • trevorgi
    Trevor Gibbons (@trevorgi) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. Real ‘cool’ uncle at a party vibe…

  • alison_maitland
    Alison Maitland (@alison_maitland) reported

    @bbclaurak @BBCOne @BBCiPlayer She’s a narcissist boot. She’s played all her cult for fools for years. Nicola Sturgeon only cares about Nicola Sturgeon. She loved living the high life and now it’s came crashing down. Crocodile tears won’t work anymore.

  • Daz_Gizmo
    Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported

    @DazzMetalFlame @bbceastenders @BBCiPlayer The main problem was the lack of emotion with the cast knowing Honey was missing and held hostage. Diabolical...

  • Vegcarium
    Vegcarium (@Vegcarium) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This is awful

  • HolfordCarolyn
    Cazzy Ford 🥦🥦🥕🥕 (@HolfordCarolyn) reported

    @bbceastenders @BBCOne @BBCiPlayer Awful awful episode and acting 😡 more like Hollyoaks!

  • graydispo
    Graydispo (@graydispo) reported

    @bbcquestiontime @BBCiPlayer @BBCNews I don't feel the urge to listen to a pattern matchers idea of some of the worst people to live.

  • KB_ISaidBoourns
    KB (@KB_ISaidBoourns) reported

    @BBCiPlayer Why is your app so ******* clunky. Spinny circles and error codes aplenty. Pain in the arse.

  • Grokton
    Andrew (@Grokton) reported

    @BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.

  • jeromejazzy
    Jerome Tucker (@jeromejazzy) reported

    @bbceastenders @BBCOne @BBCiPlayer Just finished watching. For the love of god get rid of all 3. Oscar,Jasmine & Josh. They’ve taken acting to a new low. AWFUL!

  • crabshank
    Gelasius Corbin (@crabshank) reported

    The worst thing about watching the World Cup on catch-up is how long it takes them to upload the matches @ITVX @BBCiPlayer

  • WebSquirrel
    Sir Webblyingworth Brian Squirrelingtonshire 🐿 (@WebSquirrel) reported

    @bbclaurak @BBCOne @BBCiPlayer “Her version of events” I think that’s the problem to begin with, well at least she’s consistent 🤭

  • Wee_Westie29
    Westie (@Wee_Westie29) reported

    @bbceastenders @BBCOne @BBCiPlayer Jack giving Max some brotherly advice. Given Jack’s relationship history, he knows what he’s talking about and he’s right: Max needs to fix it as he’s got a lot to deal with . #Eastenders

  • 2hrTV
    CharlesWynfordLodge (@2hrTV) reported

    @bbcquestiontime @BBCiPlayer @BBCNews And you thinking this is cool, or amusing, or appropriate is part of the problem. It's bloody dreadful.

  • AlisonA02620688
    AlisonAbraham (@AlisonA02620688) reported

    @thelizcarr @BBCOne @BBCiPlayer With some conditions there is no way to alleviate the horror & indignity. Palliative care can only do so much. Watching a loved one vomit up faeces is awful but nothing to the appalling experience by the patient. It should be the individual’s choice.

  • Sweetpea_Babies
    sam oconnor (@Sweetpea_Babies) reported

    @BBCSport @BBCiPlayer Please can you do something about the Wimbledon coverage in the late evening. It's been the same every day around 9pm...the coverage disappears and we have to scramble around iPlayer trying to locate the match...tonight it's the turn of Dimitrov. Help!!

  • Daz_Gizmo
    Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported

    @bbceastenders @BBCiPlayer Tonight has to be the worst ever episode, both in the script and acting.

  • BrettOfTheSouth
    Brett (@BrettOfTheSouth) reported

    Why is @ITVX always saying "there's something wrong with our connection" yet @BBCiPlayer and @Channel4 rarely have any issues...

  • Brian73789347
    Brian (@Brian73789347) reported

    @Janekelly25 @BBCiPlayer At least it is not a picture of a gazelle. Hopefully the adaptation was done by someone more willing to familiarise themselves with the work.

  • buckers772
    richard (@buckers772) reported

    @bbcquestiontime @BBCiPlayer @BBCNews The whole point that was largely missed (maybe deliberately) on this show is that there is one thing that AI needs and devours above all else. DATA. So the real problem we have now is who holds - or will hold - our data (NHS, digital ID etc). Corporations like Palantir. Oracle. They are not domestic companies and they are not interested in “solving our problems”. They exist to make more money for their owners and stakeholders. What do they do with our personal data? And whilst on the subject is it a coincidence that new UK GOV contracts are being awarded to those very companies who happen to be large clients of Mandelson, Blair etc? And that Blair has suddenly popped up to tell us the future is AI? And the chief AI officer of the Blair Institute was a guest on the panel? Some coincidence.