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iPlayer

iPlayer down or not working? Problems, status and outages

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 31% Sign in (31%)
  • 25% Buffering (25%)
  • 25% Playback Issues (25%)
  • 19% Crashing (19%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Didcot Playback Issues 4 days ago
Southampton Playback Issues 5 days ago
Cheltenham Buffering 8 days ago
Aberdeen Sign in 11 days ago
Cardiff Buffering 12 days ago
Chichester Sign in 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • Davidp1103
    Davidp (@Davidp1103) reported from Snodland, England

    @ITVX It had better be easier to use than itvhub ,which is awful. You've got a long way to go to match BBC iPlayer.

  • KameekMusic
    Joel (@KameekMusic) reported

    @ITVX Such a **** app. Constantly freezes when you open it. Never have that issue with iPlayer

  • ProudScot226
    Diane ๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ช๐Ÿ‡บ 3.5% ๐Ÿ’™ (@ProudScot226) reported

    @bbcquestiontime @BBCiPlayer @BBCOne Is there a problem as iPlayer says starting shortly? Anyone else see it?

  • joshshowman
    Josh Collins #COYS (@joshshowman) reported

    ITV launching a clearly unfinished platform in @ITVX when the World Cup is on is ridiculous. It crashes all the time, user experience is woeful compared to iplayer, just riddled with issues.

  • HermanM04672198
    Herman Munster (@HermanM04672198) reported

    @Philips Hi, when will Philips issue the next update for our smart TV's? I have a 50PUS6753/12, and rely on streaming services. But the itv hub is now unusable, since itv launched itv-x, as is bbc iplayer. I have contacted support, but alas, no reply.

  • danisawolf
    ๐Ÿบ (@danisawolf) reported

    Nightmare that both World Cup games are on BBC today, iPlayer doesnโ€™t work on work wifi and my signal is weak on my desk makes the picture blurry, long Friday night ahead

  • chelzkaye
    โ€ข chelsea โ€ข (@chelzkaye) reported

    @flameofthewest_ Omg I want to get one so I can watch BBC iplayer!! But I donโ€™t know if it will work so I havenโ€™t done it ๐Ÿ˜ญ

  • gt1only
    Glyn Taylor (@gt1only) reported

    @ITVX Just as awful as the last website, with no upgrades. Use the same live streaming system iPlayer uses, which allows scrolling back to within the last 2 hours. Not worth paying for without that basic feature

  • Blue_Cav
    Carl Cavell (@Blue_Cav) reported

    @bbcquestiontime @BBCiPlayer @BBCOne Hhhmmm iPlayer been saying starting shortly for 5 minutes, any issues or updates please.

  • ItsTheJoker22
    Its_The_Joker (@ItsTheJoker22) reported

    @ITVX Will this be on games consoles at any point? There's bbc iplayer and 4od so cant see why this doesn't work on consoles.

  • SuperCroup
    John Avocado ๅฎ‡ๆฐ (@SuperCroup) reported

    I've been watching "The Traitors" (UK version) on iPlayer and it's really good - and I just found out there was an Australian version, and I expect it is awful.

  • JWTaljaard
    James Taljaard (@JWTaljaard) reported

    Last Christmas is the worst corny festive film ever. watched it twice already, cried twice. It's on iPlayer.

  • nesswaters
    Ness ๐Ÿ’™๐Ÿ’› (@nesswaters) reported

    Binging #TheTraitors on iplayer and can't help noticing it's people who are "different" - neurodivergant, disabled, non-white that are being accused so easily. (Until the pink-haired-world's-greatest-magician complete and total loon made it surely impossible.)

  • shespiralling
    ๐“†ˆ (@shespiralling) reported

    score 808 not working where r u guys watching thats not bbc iplayer

  • dairetully98
    Dรกire Tully (@dairetully98) reported

    Hereโ€™s one I can use a VPN and use BBC iPlayer. No ads HD quality. RTE player - Ads galore. 360 quality Make a mistake as to an episode watch 2x ads and then more if I forgot exactly which episode Iโ€™m on.

  • BarnabyWalter
    B.P. Walter (@BarnabyWalter) reported

    @MichaelHWood @BFI Yes, itโ€™s a real shame! I think itโ€™s because they presume people who want it in HD will watch on iPlayer, but the quality difference due to bitrates and compression is notable. ๐Ÿ˜ž

  • Sabriin05
    sabzzz (@Sabriin05) reported

    @truth42 I have the same problem. Had it with itv hub and now itvx. Hate to say it but bbc iplayer works so much better

  • x__Certified__x
    Ry๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ณ๐Ÿ‡ฑ๐Ÿงก๐Ÿฆ๐ŸŒŠ(is watching SOCCER) (@x__Certified__x) reported

    I stfg iPlayer better work for the #Oranje match

  • jimbobhas
    James H (@jimbobhas) reported

    @ActualBenMiller can you ask someone to try and get the worst Christmas of my life on iplayer please?

  • nickonthenet
    Nick Cooper (@nickonthenet) reported

    @Skentelbery re digital future. BBC seems to have forgotten already the issue with iplayer going down just before England vs Iran match recently. Nothing was available Radio/TV etc. Now add everyone trying to access services. Not fit for purpose.

  • SprouseyyAC
    Lauren 67๐Ÿ ๐ŸŒ“ (@SprouseyyAC) reported

    @pika_chuus They truly are still shocking how we pay for them and whenever I watch iplayer it always buffers we aren't paying 100 quid for BBC and the iplayer to buffer

  • smallheathan
    Geoff (not Jeff) (@smallheathan) reported

    iplayer not working 'starting shortly' is all

  • Isasapphicmess
    Isa | spydoc brainrot (@Isasapphicmess) reported

    BBC iplayer now blocks screen recording?!!! @BBCiPlayer ur the worst

  • paulscoins
    Paul Scoins (@paulscoins) reported

    @BBCiPlayer The iPlayer application on our Samsung TV is exceptionally buggy. It will frequently crash when we select a programme, but then it's possible to watch if you go in via a different method. We have a very stable internet connection. It's a bit annoying!

  • leahnicoIe
    leah (@leahnicoIe) reported

    Why's me BBC iPlayer not working am foaming

  • gumbaldian
    creature (@gumbaldian) reported

    i joke about dan and phil promoting traitors but i actually tried to watch it yesterday. unfortunately bbc iplayer does not work even if you have a vpn so if any uk ph*nnie wants to host a watch party on kosmi it'd be appreciated

  • danowen79
    Dan Owen (@danowen79) reported

    @brooligan @Stevevolkwriter I was surprised the picture quality and UI speed was as good as it was. Feels like a genuine ITV version of iPlayer that should do well for them.

  • ambermclean_
    X a m b e r X (@ambermclean_) reported

    @MrBsTweet @superTV247 I fell asleep before 9pm and missed it ๐Ÿ˜ข will have to catch up via iPlayer after work!

  • NicholaGale1
    Nichola Gale (@NicholaGale1) reported

    @BBCiPlayer iplayer has not been loading today on Sony TV. No problem with Netflix. Is there a problem your end?

  • iannock
    Ian Nock (@iannock) reported

    @thierryfautier The issue with BBC3 was that they 'submarined' on demand content only into the lower limits of iPlayer, and did not provide it as a linear service which considering timing was still then a significant consumption model