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iPlayer status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, sign in and buffering.

Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 23: Problems at iPlayer

iPlayer is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 31% Playback Issues (31%)
  • 27% Sign in (27%)
  • 21% Buffering (21%)
  • 21% Crashing (21%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Nice Crashing 18 minutes ago
Wirral Playback Issues 3 days ago
Manchester Buffering 4 days ago
Cheltenham Sign in 5 days ago
Truro Playback Issues 5 days ago
London Playback Issues 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • Mc_Lote
    Mik Lote (@Mc_Lote) reported

    @BBCMorningLive @BBCOne @BBCiPlayer Pavement parking is an issue. Local government needs to review pavements not just concentrate on fining motorists who are trying to keep carriageways clear. Pavements vary in width across all authorities without rhyme or reason. A metre could be taken off many pavements.

  • SilentHitoshura
    Paul R (@SilentHitoshura) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer Invading the pitch isn’t the issue, the retaliation from Huns was the issue. 100% of the blame like with the Ibrox club and they need to do better in the future

  • thenightswstch
    Will (@thenightswstch) reported

    @StephenNolan @DHamill2004 @BBCiPlayer Dermot just summed up the problem quite clearly there without even realising what he just done.

  • melaniebelle808
    melaniebelle (@melaniebelle808) reported

    @bbceastenders @BBC @BBCiPlayer Denzel brought bad medicine into the house. Now Yolande must find an Obeah man to fix this. And she won't find one in yellow pages.

  • Angusrockstar1
    Andymacc26 (@Angusrockstar1) reported

    @StephenNolan @DHamill2004 @BBCiPlayer The problem is in their own community.

  • smile_out39443
    Christian Edwards (@smile_out39443) reported

    @BBCSport @BBCiPlayer This afternoon's commentators on Si Jiahui v Hossein Vafaei are awful. Snooker is an interesting game. This pair are better off on mute

  • AlistairLennox
    Alistair Lennox (@AlistairLennox) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer How many extra people have moved to the UK since 2000? Answer that and you’ve answered the reason behind the housing problem!

  • RobertBigg
    Robert Bigg (@RobertBigg) reported

    The @BBC tvos @BBCiPlayer app won’t allow a login (even after reinstalling) but allows you to continue as a guest. Fine but excpet for live TV everything appears to be age restricted even on CBBC!!

  • delca1
    Alison Ward (@delca1) reported

    @BBCMorningLive @BBCOne @BBCiPlayer Another big issue with pavement parking is new estates, often flats in converted commercial buildings not having to provide enough parking as local councils think it’ll encourage people to use public transport rather than cars. This will never work!

  • Andy63473458597
    Andy (@Andy63473458597) reported

    @BBCSportScot @BBCScotland @BBCiPlayer What a poor game, Ross County proving they are worst team in the division and Colin Steven proving he is worst ref in Scotland.

  • doffcocker
    doffcocker (@doffcocker) reported

    @BBCArchive @BBCiPlayer the phrase “eclectic collection” is doing a lot of work in that sentence and i need to know more

  • jill_jtc
    Jill T - Food safety person and G/F foodie (@jill_jtc) reported

    Why has @BBCiPlayer gone from being the best to worst platform for tv?!! Your programmes & indexing & available prog’s are out of date & rubbish!! @TheRepairShop new series live on tv but you can’t watch on iPlayer - that’s just one example. Come on, where’s my licence fee going?

  • BennyH391512
    Benny H (@BennyH391512) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system

  • TraceyW83194634
    TJW (@TraceyW83194634) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer God help this country really hope reform can save it

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer Bad idea ,she's been away much too long. Just like Zoe, it won't work.

  • shauntberry
    Shaun Berry (@shauntberry) reported

    @bbcquestiontime @BBCiPlayer @BBCOne And straight away FB is focussed and seething about Jenricks comment. Terrible presenter of QT. He’s not even on!

  • carsey10
    Ciaran Carson (@carsey10) reported

    @StephenNolan @gordonlyons1 @BBCiPlayer Fs there are two small housing estates near me that are built for people with disabilities so what would be the problem if the majority of cars were mobility in some streets

  • Reciprocity5904
    𝗣 𝗦 (@Reciprocity5904) reported

    @StephenNolan @DHamill2004 @BBCiPlayer If I went into my local pub... If I went into my local shop... Who are the problem here?

  • DavidSh99798518
    iggyboy63 (@DavidSh99798518) reported

    @bbcpress @BBCiPlayer Thought it terrible tbh..safe,middle class viewing

  • _lg_1972
    .. (@_lg_1972) reported

    @EnglandRugby @BBCiPlayer I think barring 1 or 2, this is the worst squad and management I've seen for many a year

  • jamiethinking
    jamie (@jamiethinking) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer The government just raised my council tax 6% wiping out any and all so called efforts they have made ! This labour government has broken everything

  • Bekola1975
    LouBen 🎀 (@Bekola1975) reported

    @bbceastenders @BBCOne @BBCiPlayer Who cares. Awful tedious storyline

  • ItsKempy_
    𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported

    @bbceastenders @BBCOne @BBCiPlayer He is an awful character already! Can't stand him

  • Kate_Martinson
    Kate Martinson 💙 (@Kate_Martinson) reported

    @lovelaw2 @TheMaineWonk @BBCiPlayer I'm sorry. Does a vpn work?

  • TirnAOge
    Cats Rule (@TirnAOge) reported

    @bbcpress @BBCiPlayer Hmmmmmm, not sure how this will work. He is so full of himself and full of being "Welsh" (I have nothing against Welsh people in general). Shame as I always enjoyed this show

  • musomusings
    Sara Foster (@musomusings) reported

    @EnarialP @Helen_Barnard @BBCiPlayer They do need to work on their algorithms though - if I’m about to watch a film about Emily Brontë, do I really want to see a trailer for FA Cup coverage?

  • Bekola1975
    LouBen 🎀 (@Bekola1975) reported

    @bbceastenders @BBCOne @BBCiPlayer Surprised there's no STD problems in EE. So much bed hopping!

  • martyep74
    Martyep74 (@martyep74) reported

    @StephenNolan @nipsa @BBCiPlayer P/2 👉 people getting into debt because of errors, cases of people having to pay back housing benefit because mysteriously the HB money disappeared during the migration, so SOMEONE or some landlord/gvrmt body has got extra money by forcing the Tennant to pay instead of

  • TheeTayRiahStan
    𝓚𝓿𝓷𝓽𝓻𝓲𝓪𝓱 𝓒𝓪𝓻𝓮𝔂🦋✨️ (@TheeTayRiahStan) reported

    @bbceastenders @BBCOne @BBCiPlayer Worst storyline of all time

  • innov8tor3
    Peter Jones ⚒️🔭🌍 (@innov8tor3) reported

    Hey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?