iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (38%)
- Crashing (31%)
- Playback Issues (13%)
- Sign in (9%)
- Video Quality (9%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 6 hours ago |
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Playback Issues | 6 days ago |
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Sign in | 15 days ago |
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Crashing | 24 days ago |
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Buffering | 27 days ago |
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Video Quality | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Donna (@Donna14634857) reported@bbceastenders @BBCOne @BBCiPlayer What Joel has done was awful but I did feel sorry for him in yesterday’s episode has he changed we shall see.
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David Jones (@DavidJones91913) reported@channel5_tv Dear Channel 5 I’m just discovering your wonderful collection of documentaries. I’m especially enjoying the history o Ed & the travel docs with Michael Palin & Alexander Armstrong….BUT…the streaming service is rubbish compared with BBCiPlayer or Netflix etc and keeps getting frozen. An error message comes up - try again later. But when I do same problem. It’s so frustrating. Any suggestions?!
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Rkin (@RKin3333) reported@thelizcarr @BBCOne @BBCiPlayer It's not enough to "work on" a good death for all. Delivery is already long overdue. If the government is not committing to funding it now, it isn't going to be provided for those who need it now or 5 years hence or even 10 years hence.
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Ruby Singh 🇪🇺 💙💛 (@rubyksingh) reported@bbceastenders @BBCiPlayer Therapy didn’t work obvs.
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Graydispo (@graydispo) reported@bbcquestiontime @BBCiPlayer @BBCNews I don't feel the urge to listen to a pattern matchers idea of some of the worst people to live.
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Magan Hassan (@MaganHGang) reported@DanielO04532942 @PokemonNewsUK @BBCiPlayer They don't work on that..
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Mick minas your host with the most (@MOVIESTVMAD) reported@bbceastenders @BBCiPlayer So do prison storylines work? Yes I think that ***** den in prison was sensational and having nick cotton there to was genius it seems there trying to repeat that vibe there just not talented enough to pull it off Adam is doing great but it isn't enough
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carcosa (@staynoided808) reported@bbcquestiontime @BBCiPlayer @BBCNews Awful, simply awful. This is the bottom of the barrel, BBC.
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Dr Tommy Bananas (@everindecisive) reported@bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.
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Simon Gallagher (@SiGallagher) reported@bbcquestiontime @BBCiPlayer @BBCNews So, in using the license fee for this ****, you’ve just opened yourself up to legal action from people who do not wish to have this drivel forcefed to us. Great work
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Amelia Jackson (@AmeliaJackson4) reported@bbceastenders @BBCOne @BBCiPlayer Awful characters
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NickelodeonLover (@DanielO04532942) reported@catillo596 @BBCiPlayer Anybody got a link so I don’t have to sign in to BBC iPlayer?
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Shannon 👩❤️💋👨💞 (@Shannon79053723) reported@bbceastenders @BBCOne @BBCiPlayer Honestly, Ian has been a far better son to Kathy over the years than Ben ever was. Whatever Ian's faults, he's consistently been there for her. Ben turned out far more like Phil. A lot of his worst traits.
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FilmChampion (@PanopticalDream) reported@bbcquestiontime @BBCiPlayer @BBCNews You should fire all the people who made and signed off on this and they should never work in the industry again.
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Cazzy Ford 🥦🥦🥕🥕 (@HolfordCarolyn) reported@bbceastenders @BBCOne @BBCiPlayer Awful awful episode and acting 😡
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Derek Bell (@derek2bell) reported@newswatchbbc @BBCBreakfast @BBCiPlayer A huge number of people on buying a newspaper turn straight to the back page. Sports news is news, the worst thing is how much is excluded. They should do a separate sports news programme - 15 minutes every night - covering all aspects of all sports
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Sorcha Ní Ruaidh (@SorchaNiRuaidh) reported@danny_robins @BBCiPlayer I just finished it and it was a fascinating watch. But I can't help thinking that even as a 12 year old, Janet may have had some knowledge of The Exorcist, which came out in '73, I think, and may have been acting out with that in mind. Know it doesn't explain everything.
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Colin Lingham (@LinghamColin) reported@bbceastenders @BBCOne @BBCiPlayer One of the most disrespectful thing to do, is to wear a Hat indoors, and there are 2 at this party. The one who works in the " 3 stall market ", must Stink as he never takes his off and is so terrible on the show. Absolutely disgusting.
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The lefty Interrogator (@Mathieson4426) reportedWill you sort your ******* iplayer coverage out. Bloody awful, whem ypu tell peopleto change channel and dpnt actually change the programme. Do you talk to each other? @bbctennis @BBCiPlayer
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WeTheMany (@WTM_TTF) reported@bbcquestiontime @BBCiPlayer @BBCNews You just failed to call out the real problem with AI while committing the same problem yourselves stealing intellectual property.
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Ammejo 🇬🇧 (@ammejo1) reported@bbclaurak @BBCiPlayer @BBCOne You shouldn't be able to work for the BBC because you are not impartial. This is why I detest the BBC
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C . A . T (@DeathUnicursal) reported@bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit
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AlisonAbraham (@AlisonA02620688) reported@thelizcarr @BBCOne @BBCiPlayer With some conditions there is no way to alleviate the horror & indignity. Palliative care can only do so much. Watching a loved one vomit up faeces is awful but nothing to the appalling experience by the patient. It should be the individual’s choice.
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BISONS (@BISONS1973) reported@bbclaurak @BBCiPlayer @BBCOne Awful interview
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🍭Minty Claire🌿 (@marieaire) reported@BeanuiUait @bbceastenders @BBCiPlayer Glad she’s naked in a trunk. What the hell is her problem. Trying to prove her superiority over Cindy? It’s really disgusting and viewers don’t think it’s cool or funny. Just pathetic ugliness
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Colin Lingham (@LinghamColin) reported@bbceastenders @BBCOne @BBCiPlayer Without any doubt, The worst program on Television. And the bbc want the British Tax paying public to pay for this. Outrageous.
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LondonGirl (@JenniferGa29345) reported@bbceastenders @BBCiPlayer This episode was absolutely shocking, I like Nicola but WTF is this god awful family about, dreadful
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Voluntarily Bald (@VoluntariIyBald) reported@bbcquestiontime @BBCiPlayer @BBCNews I’ve seen some ******* dreadful **** on this app. Truly awful stuff. This is now within that pantheon.
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annie cj 🌿💚🌿🦋🌿🦎🌱🐸 (@cj_annie) reportedAnyone else having trouble with @BBCiPlayer loading tonight? It's trying to blame my Internet connection (which looks fine!)
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Pete (@PeteM237) reported@carol_baraniuk @BBCiPlayer I've started to get that too. I have 2 chromecasts and can select them on this new screen but it doesn't work every time so I end up switching the chromecast and phone off and on till it works. Only get it on the iplayer..all other apps work as they always did.