iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Sign in (30%)
- Playback Issues (30%)
- Buffering (20%)
- Crashing (20%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 6 days ago |
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Sign in | 6 days ago |
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Playback Issues | 7 days ago |
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Crashing | 12 days ago |
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Playback Issues | 13 days ago |
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Playback Issues | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Aisha B (@miss_Pink101) reported@bbceastenders @BBCOne @BBCiPlayer Bea must be honey twin she bit more crazier one 🤪 there going be trouble ahead if Bea scams Suki 😳 for honey incident In the shop ?
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedThe saga of @BBCiPlayer on our @SamsungUK TV continues. Not swift and somewhat unsure, Samsung; 96 hours outage and counting. I connected via DMs, gave personal and TV details, and asked about timescales. No answer? Is this a kind of limbo?
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Robert Bigg (@RobertBigg) reportedThe @BBC tvos @BBCiPlayer app won’t allow a login (even after reinstalling) but allows you to continue as a guest. Fine but excpet for live TV everything appears to be age restricted even on CBBC!!
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PC (@PGUK78) reported@bbceastenders @BBCOne @BBCiPlayer The decor is so awful.
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Alistair Lennox (@AlistairLennox) reported@bbcquestiontime @BBCSounds @BBCiPlayer How many extra people have moved to the UK since 2000? Answer that and you’ve answered the reason behind the housing problem!
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedHey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?
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Joanne Sansome (@joanne_sansome) reported@StephenNolan @JonBurrowsMLA @BBCiPlayer I thought the graphic design animation was a good piece, nice work …poorly insulted imo
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Edward william (@EdwardW16351) reported@StephenNolan @JamieBrysonLLB @BBCiPlayer Who’s having the worst bad hair day , little Jamie should give it up, , the flags 🥱 that won’t change
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Mik Lote (@Mc_Lote) reported@BBCMorningLive @BBCOne @BBCiPlayer Pavement parking is an issue. Local government needs to review pavements not just concentrate on fining motorists who are trying to keep carriageways clear. Pavements vary in width across all authorities without rhyme or reason. A metre could be taken off many pavements.
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Westie (@Wee_Westie29) reported@bbceastenders @BBCOne @BBCiPlayer Alfie leaving to visit Spencer. Hopefully he brings him back with him. As for Jake, he can’t keep hiding what he did to Danny forever. Also it looks like Jake maybe getting cold feet about Chrissie. But he wants to fix things #Eastenders
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Jo (@cfs_jo) reported@BBCCasualty @BBCOne @BBCiPlayer Worst episode in a long time.
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Bigwows 💚🤍💜 ✖️✖️🏴 (@bigwows) reported@bbcpress @BBCiPlayer Bet it dropped off majorly. Detectorists it ain’t and the guy who played Michael was awful.
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@ultracrepidity (@ultra_crepidity) reported@BBCSport @BBCSounds @BBCiPlayer Amazing footballer, but disastrous manager and terrible pundit. Why or why is the BBC flogging this dead horse?
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The Men's Advisory Project (@MensAdvisoryP) reported@StephenNolan @BBCiPlayer This is why MAP or Women's Aid provide time & support whilst a victim thinks through their options. We support them with examining risk and making safety plans and work together to see how to leave safely. For so many, leaving or ending the relationship is the most dangerous time
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Brodie Bruce (@eddie_corrigan) reported@PayReps26654 @Helen_Barnard @BBCiPlayer I’d say that’s an Amazon or internet issue not the BBC’s
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Les Twigg (@LesTwigg) reported@antonydandrea1 @BBCiPlayer Took us numerous attempts to even log on then when we eventually got to the program it would only play a few seconds then start buffering. Pausing it for a couple of minutes seemed to do the trick. No problem with ITV.
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Sheila Hounslow (@kath46blue) reported@CliveMyrieBBC @BBCOne @BBCiPlayer Oh no Clive . I can’t stand tea . The smell makes me feel sick . I have to stand at arms length when making my husbands tea ! I haven’t had a cup since I was 5 years old . And when I left school and started work . They made me tea Girl . Making 15 cups at break time !
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alabama 🇵🇸 (@alabamarust) reported@BBCScrumV @BBCiPlayer @BBCSounds Why don’t Wales nationalise the WRU? I can’t see any other way to fix this mess created by stakeholders
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Fishface (@Gabriuna) reported@BruceD16659 What an awful series, talk about stereotyping a whole nation, based on a book you say? Stay away I say. @BBCiPlayer
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James🇬🇧 (@Jam_mil73) reported@bbcquestiontime @BBCSounds @BBCiPlayer Easy. Cut taxation on all food produce at base lvl. Cut taxation on all fuels duty by 25-50%, this will cut costs and crash inflation. By reducing the first two, it’ll offset the third.
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Collin G. Woodstreet (@LastLegsFC) reported@bbcpress @BBCiPlayer Acting work dried up?
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Jamie Walters (@JamieWalt78) reported@bbcpress @BBCiPlayer I know it’s for a good cause but this was just terrible I don’t think I laughed once it was just painfully bad.
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer Lauren is beautiful but a terrible actor, she either shouts or mumbles most of the time. And of course she has another disaster this week, she's always doomed!
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Tom (@TomTomlewis063) reported@bbceastenders @BBCOne @BBCiPlayer No one likes Johnny and the actor is terrible. Axe him now.
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer Bad idea ,she's been away much too long. Just like Zoe, it won't work.
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedApproaching 24 hours outage, now, @BBCiPlayer , with a @SamsungUK TV that won't load beyond the BBC menu system. This is rendering the BBC licence fee we pay subject to challenge on a non delivery of service basis. It seems Samsung are pivoting to a pay for upgrade model? 🤮.
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lisa 🥀 • ben mitchell loml (@benapologist) reported@bbceastenders @BBCOne @BBCiPlayer callum and johnny are abysmal together and this tim storyline which deals with a serious issue deserved actual build-up and care. whoever came up with this storyline needs to be fired asap
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Terry Finn QPM (@Zibatsu) reported@DetectoristsA @BBCiPlayer Small Prophets is not a patch on Detectorists. I seem to be in the minority. Really can’t get behind the hype of SP. Detectorists however, pure quality.
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Les Bien (@BertSnazzle) reportedWhat’s going on with @BBCiPlayer app? It’s complete garbage…takes about 5 minutes to sign in 😠😠
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Will (@thenightswstch) reported@StephenNolan @DHamill2004 @BBCiPlayer Dermot just summed up the problem quite clearly there without even realising what he just done.