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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (40%)
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Sign in (26%)
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Playback Issues (23%)
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Crashing (12%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Sign in | |
| Redcar |
Buffering | |
| Reading |
Crashing | |
| Chichester |
Crashing | |
| Southampton |
Playback Issues | |
| Turriff |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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ItchyfeetGroundHopper
(@oafc_prozac) reported
Catching up with TOTP on iPlayer up to Feb ‘94, latest episode goes off to ‘Doop’ - worst record ever hate it with a passion! Sorry @rphamer1984 @miguelinho2910
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rosie 👽
(@rosie_kp) reported
Okay I’ve actually exhausted the list of tv shows and movies that help make me feel human. I’m opening up the floor for suggestions - Netflix, Disney+, Prime, iPlayer… what shall I watch?
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Mellissa
(@MJMJ094) reported
Hi @BBCiPlayer more often than not when I select iPlayer on our tv the connection drops off. This can be at the select the person screen or the programme itself. Any ideas why? it’s causing a bit of stress with the kids as can take several attempts to work. Thank you
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Mike Scott
(@IrkthePurists) reported
I don’t watch Autumnwatch. But that’s the point - I pay my licence fee so that others can. And they pay theirs so I can get annoyed at Only Connect and be excited when iPlayer puts up an edition of The Lenny Henry Show. That’s how it should work.
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Alf
(@AlfEyyyy) reported
The dumbest thing about iPlayer and some other streaming services is if you have downloaded the programme but try watching it through the programme’s page rather than your download list, it will still stream it & it will still buffer Netflix have nailed this, others need to copy
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Looped Buffalo
(@LoopedBuffalo) reported
@TervenPride Download a VPN, select a server in the UK, and iPlayer will work just fine.
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Tony McDonough
(@tonymc39) reported
@ITVXhelp @ITVX It’s an ongoing issue. I remember having constant problems during the European Football Championships two years ago. I access Netflix, Prime, Apple, BBC iplayer, CH4 and Channel 5 and I never have the same problems I have with the ITV player. And I’ve tried the reinstall & update
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Matt Simkins 🏴
(@mattveg) reported
@BBCSportWales @Backstedt_Zoe Would help if you added a link, as it’s not searchable on iPlayer or sports app!
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Laura Lee Davies
(@LauraLeeDavies) reported
@sarahnwode True! Except my kids don’t live at home and are the other two people I pay £11 a month to Netflix for because they make out you can have more than one login. Happy to just stick with BBC iPlayer if they go down this route. I mean, I like Grace and Frankie but…
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Tikirey
(@Tikirey1) reported
@BShrop @hasanthehun And the answer is not Disney, not prime, iPlayer doesn't work outside the UK, not Netflix, etc, etc. So yeah. Finding stuff is a shitshow until you raise the black flag and get the answer within 3 seconds.
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Kate's Twirl 🇺🇦
(@katestwirl) reported
@ExBatsforEver Goodness me! Perhaps they know his work from tv but not know who wrote it. Surely everyone knows The Picture of Dorian Gray and The Importance of Being Ernest. The Canterville Ghost has a tv series adaptation currently on iPlayer. Then there’s his famous sayings.
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Tony Hazzard
(@tonyhazzard) reported
@ITVXhelp @stu_art_ist @ITVX Shouldn't need all this. It should just work, like BBC iPlayer does.
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Joolz
(@joolz2610) reported
@cee_flip @MrsLouiseWS Using a VPN, setting it to UK and then watching on BBC iPlayer should work (not tried it yet). At the mo I'm just enjoying these "highlights".
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Leighton, Lord Castle of Aston 🦁
(@AVL8ton) reported
@michaelavfc1874 Name me your top three shows and I’ll work my recommendations of those, but the answer may still be: Early Doors on iPlayer Tulsa King (new Sly Stallone show about the Mob- very funny) Fantasy Football on Sky. I like this reboot, same formula as original.
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Peter
(@Peter05122415) reported
@BSnowhand @missdianemorgan @netflix "I'm sorry, due to a rights issue, this content is only available on the BBC Iplayer, for which you must pay a TV licence fee."
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Rich
(@RALenthall) reported
Someone I work with has been watching #OurFlagMeansDeath via the iplayer and saying how much he’s been enjoying it. Can’t wait to hear his thoughts, the further he gets into it… given he’s a massive homophobe.
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Catherine Cooper
(@catherinecooper) reported
@Carol4OliveFarm And as the others say VPN is also an option but I'm too stupid yo make it work. As far as I understand it's also not always tgat easy with iplayer.
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Alf
(@AlfEyyyy) reported
Now a downloaded programme was stuck in buffering several times (app reset, same problem) turned off wifi and it loaded straight away iplayer is the archetypal example of something that was outstanding at launch and has deteriorated to the point of unusability
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India Lover & Bhakt Hunter
(@Hunter16771146) reported
@JaneWilliams_0 I added to my watchlist on iPlayer. Hope to binge watch it sometime soon. 98% rating on rotten tomatoes so must be very top quality work.
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Simon cramp journ/author him/his /unlu in l
(@simoncramp71) reported
@bbcquestiontime Yeah great when iplayer didn’t work due to tech problems now got to wait up till stupid o’clock not happy
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Conor Fearon
(@conradder) reported
@rubot It’s on iPlayer. Dunno if there’ll be any geo blocking issues tho
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David Smythe
(@Cloagfarm) reported
@ITVXhelp @ITVX It's a 2020 Samsung Smart TV. Have no problem with all4, bbc iplayer etc. After most ad breaks, ITVX freezes. Pressing pause then fast forward briefly then play fixes it. But every ad break!
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harper 🏳️⚧️
(@purpleharper1) reported
tragic iplayer doesn't work on the ps3 anymore
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Caro Thomas
(@permanentgloom) reported
@BBCiPlayer no service. All other platforms streaming well except iPlayer and itvx. What’s the problem?
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Andrew
(@ANDREWVK7) reported
@bbcstudios @bbcdoctorwho @BBCiPlayer So there’s about 180ish episodes since 2005 so if I someone watched the entire series that would count as 180ish steams, so that would work out to about 300000ish people watching it on iplayer. That’s not a lot of people. Only about 4% of the population
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Robin Torrie
(@torrierob) reported
@virginmedia It’s only Netflix. Prime, iplayer, more 4 etc all work fine. I’m reluctant to reset to factory settings in case the network settings are lost. It took the engineer quite a while to get the network working
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Ina 🏳️⚧️
(@InaHewwo) reported
I don't understand where the problem is Why can't we stream BBC iPlayer outside of Britain
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Wirralian
(@Wirralian4) reported
@ITVXhelp @ITVX Basically it means the "watch from start" option will never work. However if I do the same on BBC Iplayer it always works. Your system has been designed with a flaw in it, Try it and see. Then get back to me.
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Cat 🌻
(@cat_cauli) reported
@Mc_Chouffe_1 Are you getting them on YouTube just? I can't believe the BBC don't have the whole lot up on Iplayer, so many on YouTube are terrible quality 😫
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🦊 Cate 🦊
(@CateFox) reported
You press pause on iplayer…ten seconds later you hear it playing the next episode 🙄 Seriously has to be one of the worst apps out there for glitches.