iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Sign in (29%)
- Playback Issues (29%)
- Buffering (22%)
- Crashing (20%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 2 hours ago |
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Buffering | 15 hours ago |
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Buffering | 8 days ago |
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Sign in | 8 days ago |
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Playback Issues | 9 days ago |
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Crashing | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Dcale (@dcale80) reported@bbceastenders @BBCOne @BBCiPlayer The Ben Mitchell bashing is in hyper drive. I guess this is petty retaliation for Max Bowden not wanting to return to this **** show. I'm so glad the rating r plummeting every day. Ben Wadey is the worst thing to happen to this show.
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donna rawlinson (@jamieshawn1623) reported@bbceastenders @BBCOne @BBCiPlayer link dont work goes to facebook
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Elsa lion cub (@elsalioncub) reported@AmandaHolden @chattyman @BBCiPlayer Worst program on tele
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Benny H (@BennyH391512) reported@bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system
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🔺Paul🔻 (@paulnorwich) reportedI have one account on my iPlayer. Why it insists I choose an account every time I use it I don’t know. There also needs to be a way that I can link my TV Licence to my account so I don’t have to confirm all the damn time that I have one. I love @BBCiPlayer but it needs work.
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Elle 🌸🗽 (@hellosunshine52) reported@BBCiPlayer could you please stop including the result in the headline of the Olympics segments on iPlayer? There is little point in watching after work when you spoil it. Please stop doing this urgently. It’s bad enough the way you edit the segments. Stop spoiling the events.
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Graham Burns (@GrahamBurns81) reported@bbcquestiontime @BBCSounds @BBCiPlayer first thing when there is a problem is to ask “why” then we can look at solutions…
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedThe saga of @BBCiPlayer on our @SamsungUK TV continues. Not swift and somewhat unsure, Samsung; 96 hours outage and counting. I connected via DMs, gave personal and TV details, and asked about timescales. No answer? Is this a kind of limbo?
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Andymacc26 (@Angusrockstar1) reported@StephenNolan @DHamill2004 @BBCiPlayer The problem is in their own community.
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders Either way this is such a terrible twist for all involved and I wish that Penny/Vinny Gina/Harry can be happy without this totally unnecessary twist. This is going to create so much unwanted drama and tension for everyone involved.
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Siobhan Mc Dermott (@gallonupper) reported@StephenNolan @BBCiPlayer Loads??? No it's about 10 people. Distraction bs as usual. This issue is simply not affecting the majority of us. Your childish antics and your same callers day in day out! Norman & Brian 🙄 impossible to listen to for anyone with a bit of common sense
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Sapiens daily blotter. (@rutherfojr) reported@bbcquestiontime @BBCSounds @BBCiPlayer No. Draw down pension will be whe we get a stock market crash.
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sam___888 (@sam___888) reported@BBCSport @BBCiPlayer terrible coverage of the mens figure skating final so you missed showing the gold medal winners routine and then even cut short all their reactions to repeat the skeleton footage on BOTH channels! awful coverage. #WinterOlympics #skating
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Zippy (@zippyyu) reported@StephenNolan @BBCNolan @BBCiPlayer Our airport has no problem worshipping one
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The Men's Advisory Project (@MensAdvisoryP) reported@StephenNolan @BBCiPlayer This is why MAP or Women's Aid provide time & support whilst a victim thinks through their options. We support them with examining risk and making safety plans and work together to see how to leave safely. For so many, leaving or ending the relationship is the most dangerous time
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Fishface (@Gabriuna) reported@BruceD16659 What an awful series, talk about stereotyping a whole nation, based on a book you say? Stay away I say. @BBCiPlayer
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Westie (@Wee_Westie29) reported@bbceastenders @BBCOne @BBCiPlayer Alfie leaving to visit Spencer. Hopefully he brings him back with him. As for Jake, he can’t keep hiding what he did to Danny forever. Also it looks like Jake maybe getting cold feet about Chrissie. But he wants to fix things #Eastenders
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Kevinthegerbil (@Gerbiltime) reported@BBCMOTD @BBCSport @BBCiPlayer Who is the woman screeching throughout the Arsenal match? It’s not a commentary, it’s a string of tired cliches she thinks of she screeches loudly enough, she’ll sound convincing. She’s awful.
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Danny Tarr (@DannyTarr) reported@StephenNolan @PeterCinnamond @BBCiPlayer Buskers don’t bother me as some of them are very good to listen too. It’s the preachers I have a problem with. It has got way out of hand and I agree something needs to be done. Cant turn a corner without someone shouting about Jesus down a mic or forcing leaflets in your hand.
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Janet Squires (@Poke_In_The_Eye) reported@bbcquestiontime @BBCSounds @BBCiPlayer I hate Wes Streeting - can’t help it he’s just to smarmy & insincere.
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Cats Rule (@TirnAOge) reported@bbcpress @BBCiPlayer Hmmmmmm, not sure how this will work. He is so full of himself and full of being "Welsh" (I have nothing against Welsh people in general). Shame as I always enjoyed this show
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Ryan (@ryanpr77) reported@leedsrhinos @TheChallengeCup @BBCiPlayer Quality line up, just missing Croft but Brown will do a job
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Ed Mc Veigh (@EdVeigh36753) reported@StephenNolan @gordonlyons1 @BBCiPlayer The tax avoiders are the worst 😫
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.. (@_lg_1972) reported@EnglandRugby @BBCiPlayer I think barring 1 or 2, this is the worst squad and management I've seen for many a year
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Anthony Parry (@AnthonyParryUK) reportedSo @Google @BBCiPlayer please can you fix iPlayer on Google TV as it doesn't show anything in the continue watching rail of the home screen.. thanks 👍
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Jim James (@JimJamesHorgan) reported@bbceastenders @BBCOne @BBCiPlayer That gym moment of watching a terrible actor trying to look smart felt like eastenders hitting new depths but then came the break in scene 😣 Go to any amateur group & you'll find way better actors. Even when he has good lines he just wastes them 🤢
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Rockmusic70's (@Rockmusic70S) reported@PatrickJoh21665 @GWandShows @BBCiPlayer Gorgeous and after the awful weather we've been having
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Colin Brown (@Colinbr87729419) reported@newswatchbbc @BBCBreakfast @BBCiPlayer The BBC has been terrible in recent months, it shares opinions and rumors rather than the facts, very disappointed.
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Kay Andrew 🇺🇦 (@JohnLizzieGirl) reported@BBCiPlayer your programme is broken, I clicked on Winter Olympics: Team Skating today in order to watch the Team Figure Skating competition and got Skiing, Snowboarding, Ice Hockey, Ski jumping and Curling. If I click on a thing that says Team Skating I expect to watch that! 😡
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Bigwows 💚🤍💜 ✖️✖️🏴 (@bigwows) reported@bbcpress @BBCiPlayer Bet it dropped off majorly. Detectorists it ain’t and the guy who played Michael was awful.