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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (46%)
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Sign in (26%)
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Playback Issues (23%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Buffering | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Abigail
(@liamsconnor1) reported
okay so that’s a hold on the dot and nige fancam cause bbc iplayer won’t let me screen record downloaded tv shows and my WiFi is so bad the quality is awful :(
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John McCabe
(@John_FusionPR) reported
Help! I need to watch the #Motherland Christmas Special...ideally before series three starts later...but can’t find it on iPlayer. Anyone?
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Moorish Mega-Swan
(@wheatgermdust) reported
@MaggieOliverUK Keep up the good work, Maggie. Finally got round to watching ‘Three Girls’ (it’s on Netflix now rather than IPlayer) and ‘you’ in it. Horrific stuff :( Just incredible how this was not one of the biggest stories in U.K. history that it should have been.
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Fardels Bear
(@BigKiln) reported
@virgosam70 Not weird at all. I watch hardly any television, and that on a laptop using iPlayer. I have a TV and a satellite dish but it's not hooked up. Part of the reason is that I can't work the remote and the other is that it would be too much of a distraction.
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Chris Cain
(@CaptainHippo) reported
@4Viewers Humax FVP-5000T. Only noticed it on this programme so far but it's pretty consistent. Also get a sort of 'content doesn't exist' error (something like that) at the end of episodes before the next rolls on. Typically, never happens on ads! BBC iPlayer on the same device is fine.
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Robert Philpot
(@RobertPhilpot) reported
I do love that all the on line suggestions for repeated buffering on #bbc #iplayer assume it's the user at fault. Isn't it funny that I can buffer live video on all services except iplayer, but it must be my 990Mps FTTP wired Ethernet internet connection that's wrong! #iplayer.
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Michael Ferguson
(@Michael23137218) reported
@JamieBrysonCPNI Will get on iPlayer to watch that. She is a cretin to say the least. Problem on there was she couldn't block them which is what she normally does in social media circles. Very juvenile individual.
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NEW PSiMiTAR VIDEO DROPS MONDAY 👊🏼
(@DJLKP) reported
@virginmedia Had to run an Ethernet cable to stream (I have to do this every single time) and we had to stop watching iPlayer as the WiFi seemed like it couldn't cope. These were not running simultaneously. I just don't know what the issue is anymore
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Hannah Ballum Wedding Weekkkk👬❤️😍🥺😭💒💍
(@BallumsWedding) reported
Help what should I do watch the episode on iPlayer on my tablet and tweet on my phone?
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faith ✿ wedding week
(@janinessuki) reported
i feel awful for everyone that’s having to watch tonight and tomorrow’s eps on iplayer
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Cathy Conneff
(@CathyConneff) reported
from
London, England
Hey @BBCiPlayer @AppleTV seeing as it’s deaf awareness week, please could you finally sort out the issue of no subtitles for iPlayer shows on Apple TV, please? This is kinda discriminatory.
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Simon B
(@simonbaldock) reported
@BBCiPlayer anyone else having problems with #iplayer on iPad?
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ian wilkinson
(@ianrjwilkinson) reported
@NOW It was happening on everything in the end. Netflix worked but bbc iPlayer itv hub etc wouldn’t work. All seems fine now
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J
(@jamesredmond31) reported
@iampetmutton Blinded,and the killing bbc4 iplayer two quality dramas
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Paramita Mohamad
(@sillysampi) reported
@carnauval OK. I find the customer service in Express VPN helpful. They have directed me to previously unlisted servers in UK to access BBC iPlayer, or US to access Peacock.
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mandie ✨
(@lilyninette_) reported
@jess_peachcheek Oh I found one last night for my browser, let’s me watch bbc iplayer. But I also do a LOT of t*rrenting so I should probably get a paid one that has killswitch and better servers
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Ninette Osei
(@ninette_osei) reported
I spend so much time on screens for work which I cannot control. What I can control is the amount of time I spend on the Amazon Prime, Netflix, 4OD, BBC iPlayer, etc. Time to take that all to the bare minimum.
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Abigail
(@liamsconnor1) reported
I’m trying to get scenes off bbc iplayer but my WiFi is so bad and the quality is awful so is there any way to select the quality you want on bbc iplayer?
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Jessica Pritzel
(@JessicaPritzel) reported
“In theory” - utterly shameful! #threefamilies a powerful piece of work. Feeling emotionally drained after it! Unbelievable that women still in Northern Ireland have to fight to have the right to choose. If you haven’t watched it, watch it now on BBC Iplayer. @BBCOne
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RedmanNibor
(@NiborRedman) reported
Do you notice how 'Certain people' find it SO EASY to throw away; other peoples MONEY! The BBC. 1st they spend £100MILLION+ of LICENCE FEE PAYERS money, replace 'iplayer' with 'sounds' slight difference, not much better. NOW more £SS on a 'makeover' THAT IS CRAP! does not work!
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Steve in Ventura
(@SteveInVentura) reported
@JamesEllisBrown Yes, but I can't use iPlayer for licensing reasons. I'm using an Apple app called i.Player that has bandwidth issues watching shows live in prime time sometimes. I had to watch Line of Duty an hour later. @davidjamesdj got me hooked on that one. Any suggestions?
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Evelyn May 💙
(@EvelynM91962889) reported
@ForBallumIWould Yes. 9.00 Tuesday, bbc2. They do a series about once a year but there is another covid related one about 6 months ago. Trouble is, it doesn't stay on iplayer long enough in my opinion. I'd watch it again and again if it did.
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Barbara
(@Hutsutgirl) reported
@BBCiPlayer I notice you've revamped iPlayer for mobiles and now the volume control seems to have vanished and the subtitles don't work :-(
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charlotte//wedding week!!!
(@callumsballoon) reported
OMFG I GOT MY TV TO WORK ONE MINUTE BEFORE IT STARTS I CAN WATCH NOT ON IPLAYER watch it break in two seconds
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Isabelle
(@isabellepwalker) reported
@lucymooring oh no :( I see a lot of people saying it’s like Wes Anderson style direction but it doesn’t work - I think I’ll just watch on iPlayer and skip to Andrew’s bits then, I’m not hugely into Lily James anyway so at least there’s a bonus
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Faith- DRJ
(@valliumrecovery) reported
@BScleavage BBC iplayer- line of duty. Quality
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Jenny Wren
(@wrenreckons) reported
BBC iPlayer... how? My niece is on da telly tonight but it seems a quagmire of drama to access iPlayer. Help an old auntie out...
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Ethical Africa
(@EthicalAfrica) reported
@RCarhartHarris Or iPlayer used with a proxy set to UK will work anywhere the world.
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🏴 CitizenTammy
(@citizen_tammy) reported
@MattJames355 It’s him, friend took the photo from bbc lunchtime news, I’d been messaging her re - is it guy in photo! I missed the news & it won’t play - temporary iplayer problem, that’s not very temporary.
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Kevin Tierney
(@chevvykevvy) reported
@wrenreckons Let is know of you still need help, I have an Iplayer account , its not just a vpn ,