Is iPlayer down?
Some problems detected
Users are reporting problems related to: buffering, sign in and playback issues.
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 19: Problems at iPlayer
iPlayer is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (43%)
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Sign in (26%)
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Playback Issues (26%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Gerard McGee
(@Gerard1976uk) reported
@CBuckthorn @anicegreenleaf For UK lovebirdz (!), surely the streaming options to name are the 'free' ones (e.g. BBC iPlayer, All4). Equating with other services is definitely a problem. Is it weird to suggest something like 'Detectorists' as a viewing option? I think they feature some nice relationships.
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StJ
(@StJ87753480) reported
@NewportCounty Anyone having trouble no sound from iPlayer?
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beca ⚓︎ 🏹
(@callieslove) reported
so @BBCiPlayer when are yall putting good trouble s4 on iplayer 👀 we almost at s5 now
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Nanna 🐝
(@PNEShirley) reported
from
Scunthorpe, England
Anyone else having problems with iplayer commentary not accessing @pnefc is there a problem
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SJ Stan
(@EastLdnStan) reported
@Ashley__Dalton Ashley love 7 out of 10 voters in West Lancs gave u & ur fellow Tory the big finger yesterday, worst turnout in history. Watch Early Doors on iPlayer when Eddie asked Ken whether it was middle or back Bacon Ken replied 'I couldn't give a ****' Labour's Toast
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Eagle-Eye
(@altair_five) reported
@MaltonView @DerylLynn No one's forcing anyone to pay for it. Got sick of it all couple years and phoned up BBC licensing and cancelled my license. Wasn't an issue, they said you can't watch any live TV or iPlayer,etc- I said 'Not a problem!'.
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Jones Robert 🇺🇦
(@JonesHistorical) reported
@ITVXhelp @ITVX Still doing it, it's ridiculous you have to bugger about with clearing cache. Get your rubbish service sorted iplayer prime all work perfectly you should be banned from showing live sport
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SisterBliss💫
(@HeavenScentxs) reported
Actually: Im off to watch in on iPlayer on the big screen. I need my fix.
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Sarah
(@HalflingSarah) reported
@cbHatternew Not working today . I’m now on 3 counties via iplayer👍
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s7owcoach 🇺🇦
(@Capt_Vantastic) reported
2/2 ..again. it won't fast forward or rewind properly. Or even tell you where you finished watchinIt is by far the worst streaming service in the UK. I never have this problem with BBC iPlayer or Netflix or Prime or Disney or 4 or 5 or Paramount or YouTube . WHY? Just sort it !
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BMLMedia
(@BMLMediaIre) reported
@tomhappens Can’t really use a dodgy stick or get around the iPlayer issue if you make your money by being a content generator.
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maria Bartusiak
(@marialiverpool) reported
@vanessafeltz You’re right, the tv licence fee isn’t a tax.I don’t pay it,I contacted the bbc explained that I don’t watch it or iplayer, they took my details & I’ve not had any problems with it.
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lucy
(@helllolucy) reported
How is everybody watching happy valley all I can find it on is bbc iplayer and I cba downloading a vpn for that to work xx
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Lewis Bazley
(@lewisbazley) reported
@iknowthewords ITV Hub is similarly terrible; I've always found it basically impossible to work out how to stream what's live at that time (unlike the comparatively world-class experience on iPlayer for the same situation)
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Daniel Francis
(@DanielJFrancis) reported
@MotorsportKM23 @M1TCH80 Do you have Sky? You can sign in on the PS onto Sky Go and watch there. Iplayer too.
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Ross
(@rosstheconsumer) reported
@bt_uk Hi BT, I’ve just switched over from Sky to BT. At the same time, I’ve found iPlayer doesn’t work on my Sony TV anymore without giving me one of many error codes. The only thing that has changed is me moving to your broadband. As it’s clearly linked to BT what can I do?
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GarfieldTheCat
(@GarfieldTheCa15) reported
@LGUKCare have got a 32LM637BPLA and the ITVX app seems not to work. You get the "splash" screen with the ITVX logo then just a black screen. It's not a connection to internet problem because other apps e.g. iPlayer, Now TV all work fine. Have tried uninstalling and reinstalling
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Nanna 🐝
(@PNEShirley) reported
from
Scunthorpe, England
@tonypaley @hindy11 @pnefc Tried both iplayer app and pne not working
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Richard Hills
(@RichardHills122) reported
@andyswiffen @virginmedia Yes having to watch BBC on iplayer (which is fine) as terrible trying to watch on Virgin channels via 360 box
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GoonerNadz 🔴⚪️
(@NorthernGoon49) reported
What's point in putting footy on iplayer if it ain't gonna work? Tw@s
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C_Price
(@PriceP36815974) reported
@Xbox, Is anyone else having the problem where games are very blurry all of a sudden?. Before people mention it, I have checked the settings and everything is the same as it has always been and I recalibrated it. Everything apart from YouTube and Iplayer the same thing🙃
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Mary Jasper
(@MaryJasper2) reported
@ITVXhelp Hi! I am having great trouble activating ITVX. I’ve been trying to watch Vera this evening, but failed. I used to watch ITV catch up on the Hub which seems to have gone. I assumed it would be like iPlayer, but it seems not?
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Christer Henricson
(@CHenricson) reported
@Yazmeen33107791 BBC2 says: "BBC iPlayer only works in the UK. Sorry, it’s due to rights issues." I will propose to the television company in my country that they buy the program.
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Ross G Palmer
(@Designer_Ross) reported
Anyone else got @SkyHelpTeam skyQ and when exiting iplayer - that you didn’t intentionally want to go to - your screen goes black and your unable to watch anything? Happens every 1-2 days. Awful shoddy product.
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Baseball and Democrats
(@MLMPrivate) reported
@AliceEvansGruff @Gawni DuckDuckGo will find iPlayer but it wont work. Geo-restricted. I don’t know Tor.
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Jack Boag
(@taysiderinspace) reported
from
Dublin City, Leinster
Do VPNs work with iPads? I don’t have a laptop atm and I’m thinking about getting a VPN in order to be reunited with our Lord and Saviour BBC iPlayer
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Mick Collins
(@MickPCollins) reported
There's a brilliant interview with Cleese on the iPlayer, series called "What's funny about?" It's all about writing Fawlty, the precision of the process, the people, the time needed, storyboarding etc. Every word confirms just why the re-invention is going to be truly terrible.
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Darren
(@darrenord) reported
This is one of the worst games of football I’ve ever seen. Anyone know if there’s owt decent on iplayer? #safc
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claudia
(@ClaudiaKlordia) reported
Why does itvx think it's so superior & u have to pay to download shows. never deleted an app so quick. No problem with all4 & iplayer 🙄
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Malkintrash
(@malkintr4sh) reported
@ITVRugby @ITVX How come it's not on ITVX on LG? Are you a public service broadcaster or not? If this was on BBC I would be able to watch live on iPlayer no problem