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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (40%)
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Sign in (26%)
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Playback Issues (23%)
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Crashing (12%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Sign in | |
| Redcar |
Buffering | |
| Reading |
Crashing | |
| Chichester |
Crashing | |
| Southampton |
Playback Issues | |
| Turriff |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Alfred Wainwright
(@AW19071991) reported
About to watch Italy v Turkey on a streaming site. The picture quality is ten times better than the execrable BBC iPlayer...
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🦧
(@brakesbread) reported
BBC iPlayer quality is horrendous
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Chris 👨🏼💻
(@dunnee88) reported
iPlayer quality is not good enough for #EURO2020 hopefully they sort it out before England
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ZhanitGraka
(@ZhanitGraka) reported
Why did I sign up to BBC iplayer for them to steal my information when their stream quality is Minecraft wtf
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Mark Andrew Lee
(@TweetMLee) reported
@m_w890 @AndyPlaytonic Doesn’t work on my 4K Fire Stick. Set to best quality. Have tried iPlayer and iPlayer BETA. A shame. 🤷🏻
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Emma Wade
(@EmmaWade89) reported
@virginmedia The 'normal' TV channels work, but the on demand streaming platforms (e.g. Netflix, iplayer) do not work - buffering and poor connection etc. However, now the remote does not work we cannot access any TV services at all
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Adam Bass
(@Adam_Bass) reported
@BBC iPlayer seems to be down. Tried it on iPad, iPhone, Smart TV and PS5 and I keep getting an error message. Nothing working with my internet and all software up to date- any ideas?
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Graeme Robertson
(@cobaltmale) reported
from
Dunfermline, Scotland
Still having iPlayer problems. Now live programmes won't go back to start as is an option.
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Ryan 🚽
(@Tourettetata) reported
I didn’t wait this long for #EURO2020 for Jenas to be commentating and iPlayer to buffer!
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Cal
(@calzoddy) reported
@BBCiPlayer why is the Iplayer not working an hour before the Euros starts? Typical.
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Mark Appleton
(@MarkAppeton) reported
We are trying to help our ringed plovers as promoted on Springwatch, episode 7, approximately 22 minutes in (see BBC iplayer) Ringed plover are on the RSPB red list which means the species is in danger of survival.
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Coin Sardine 🐟
(@CoinSardine) reported
thank you @BBCSport for the quality of the iPlayer stream 🙌 TV License is totally worth it. #TURITA
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Tara M
(@tarammurr) reported
@BBCiPlayer when I try to watch through the iPlayer app on my tv it says the channel is unavailable right now. Please help I want to watch @BBCSpringwatch
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TheVicIsCursed
(@theviciscursed) reported
@LiddleCarol @bbceastenders They’ve just fixed the problem of viewers being sidelined - you can watch the episodes when you want uninterrupted on iplayer instead of having to adapt to the interrupted schedule.
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dandino_bambino
(@dandino_) reported
@The_Fake_Robert Got it running at 4K on iPlayer no problem but it looks washed out, as if HDR isn't enabled.
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JoM #NHSblueheart💙#FBPE
(@kitty_kane27) reported
from
Bexhill-on-Sea, England
@BBCiPlayer Is there an issue with the IPlayer, I am unable to watch live programmes. Get error message 04002 and 01115. Please help. The Euros start tonight. Thank you.
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Natko
(@NatkoAtko) reported
@Aldehulme Iplayer not working on my smart TV but is working on xbox
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🏴
(@utdlw) reported
The BBC iPlayer Live quality is actually shocking man I could probs find a stream in arabic thats 4K ffs
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Paul Haggerty
(@PaulHag87) reported
@jaimelondonboy Thank you!! The HD quality on the normal channel was awful. Shame about the 40-odd sec delay via iPlayer but can't win them all I guess...
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Rachel
(@rachel_kate) reported
I'm soooo sad I'm missing England's first match cause I'm in work until 6. Gonna have to try and catch it on iplayer in the console room between patients 🙄
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Emma Mayhew
(@eh_90) reported
@BBCiPlayer iplayer crashed about 5 mins ago on all devices - you having problems your end or is it me?
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Chris Hall
(@christhall) reported
@RikHenderson @dangrabham @CamBunton Lol, I'd have to sign in to iPlayer! But a good idea for the next one... I'm actually reviewing a streamer so this is all useful
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~
(@JAYL1B) reported
Bbc iplayer is awful shits like 2 minutes behind
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CDŁ🌟🌟
(@CDeeEll) reported
Just switched from iplayer to my usual illegal steam. Better quality and actually on the right time ffs, state of the BBC
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Di_J_Robb
(@Di_Jeffrey_Robb) reported
@JeSuisAlexia I tried on BBC iPlayer but didn't work for me.
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Pnefc
(@PneFcRS) reported
Is BBC iplayer so terrible on purpose?
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David
(@DavidArtiss) reported
@BBCiPlayer Hi iPlayer 👋🏼 On Apple TV is there a way to switch profiles in the iPlayer app? I can't find a way and as much as I'd love my daughter's viewing habits on my account... actually, I wouldn't. Please help!
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Matthew
(@Matt2860) reported
Anybody know how to get 4k on BBC ? Please don't tell me I need to stream it through my actual TV. I'm using iPlayer on my Xbox series X and the quality is ****
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Coin Sardine 🐟
(@CoinSardine) reported
thank you @BBCNews & @BBCSport for the quality of the iPlayer stream 🙌 TV License is totally worth it. #TURITA
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Natalie Speakman
(@PinkPinkybloo) reported
@BBCiPlayer Hi iPlayer. I’m trying to watch on a smart TV but I can’t watch anything? I click on a show and neither play live nor play from start are playing anything. Seems a lot of ppl are raising similar issues??