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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (58%)
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Buffering (28%)
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Crashing (10%)
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Sign in (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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elianna
(@diannesstrictly) reported
does anyone have it screen recorded? bbc iplayer doesnt work for internationals :((
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Tim B
(@tbunston) reported
@BBCSport @BBCiPlayer There's no play icon on the bbc sport website & cannot find it on the iplayer! Please help.
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neil coventry
(@Neil_cov) reported
@BBCiPlayer can you help as for some reason I can’t watch anything on iPlayer! It keeps saying “sorry this content is only available in the UK” I’m in the UK. I can’t watch through my wifi but for some reason I can watch using my 4g ??
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Darran Gilpin
(@darrangilpin) reported
@RBlackPA @bt_uk @virginmedia BT broadband is fine. All BT internet channels, Prime, Netflix, iPlayer work perfect. NOWTV which is what they force you to take is abysmal and they try & tell me it’s my internet. Engineer they sent even admitted NOWTV is the problem. BT forums have loads of customers same issue
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John Spectra
(@Johnington) reported
@ofblacklanterns Made me think now Matt Berry did some similar work and also Charlie Brooker, they were on the iPlayer for a while. Re-contextualised found footage step
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🖤
(@yungblud_mars) reported
@seadfiction @yungblud @BBCTheOneShow I'm not sure if it'll work but you could try bbc iPlayer online, it works when I'm on holiday in a different country so it might work x
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Imogen Dempsey 🇪🇺⚫️ #shielding
(@ImogenDempsey39) reported
@BBCiPlayer help please! I can’t see season 6 episode 1 of Line of Duty on iplayer. Only s6 ep2 plus the complete seasons 1-5 are showing?
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Number5️⃣0️ 🏴🇿🇦🇱🇸🏴🏞
(@fifty_number) reported
@g4wau @Eddystone506 You don't. You sign in to iPlayer not Sounds.
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Banjo Nick
(@Banjomangle) reported
@LeaveEUOfficial Subscription based fee should be introduced so that license payers like myself, key workers posted overseas, can access BBC iPlayer and all the services we pay for We work overseas & bring 💰 into the UK economy + paying UK taxes but are denied access to the BBC outside of the UK
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
@TalkTalk I'm still having problems with my box. Yet again BBC iplayer randomly stops, BritBox is slow and tonight UK Gold keeps losing connection.
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R F
(@r_fawcett_) reported
@SonyUK The BBC iPlayer app has just disappeared from our UBP-X700 blu ray player. Kids very unhappy to lose CBeebies during the half term hols! Can you fix it?
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Steve Doherty
(@SteveDoherty1) reported
@LunacyTowers @BBCRadio4 @BBCSounds Yes - finding specific items via schedules does work. It always has. It was how iPlayer Radio worked. The trouble is we *ought* to be able to search for things by name. I got cross before, so I'm being super nice, now.
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Nick Wray
(@nicktweet) reported
...Curtis' thesis, banished to a BBC #iPlayer wilderness to avoid too much irritation to the Imperial Hong Kong Police now patrolling the corridors of the BBC. Good work Mr Curtis and the few remaining guerrilla programme making cells at the BEEB fighting back against the...
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Martin Costello 🏳️🌈🇪🇺
(@martin_costello) reported
Seems to be an issue with iPlayer app on Xbox One. Using the app built into the TV is fine.
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séamí
(@jeonstilI) reported
@kiIImycandy it’s a talk show skfjdk it’s on at 7pm my time so i think 1pm your time? but i’m not sure if you can get a link to it, it might be on bbc iplayer but it doesn’t work in ireland so i doubt it works in canada
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Michael Lockley #TheLostPaintingOfLagstoneHall
(@LagstoneHall) reported
from
Leeds, England
@BertieRace I've just had the same problem , any ideas @BBCiPlayer ? (BBC iPlayer app completely disappeared from a BDP-S3500 Sony blue ray player menu)
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any other leader would be 20 points ahead
(@anyotherleader) reported
Was going to watch Starmer but iplayer has crashed and won't work maybe its a sign
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Magpieandthehound
(@Magpieandhound) reported
@BBC Why aren't episodes 7 and 8 of series 2 of The Mallorca Files on the iPlayer? Help this teacher out by putting them up please. The show was helping me to relax during half term except you stopped posting episodes after number 6 😔 #wishiwasinMallorca
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gemma’s side piece
(@disobedientgay) reported
i just tried every UK location on my VPN and bbc iplayer wont work...... and i have 4 episodes left of canada’s drag race and i still have s2 of UK to keep up with 😐
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BiBi Virtue
(@BiBiVirtue) reported
@JacksonDucasse Thanks Love. Now iPlayer wont load on my TV & I forgot an 'in' in that first tweet. Combined with the 'fixed' dryer that is still leaking, the broken cabinet door (broken by the dryer man) that fell over hit a glass of wine, leaving a huge stain on the kitchen wall, ragin.
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I'm Fine
(@DomHarness) reported
@BBCiPlayer Ok so it’s not a buffering issue? I have high speed internet and can watch streaming 4K in multiple rooms whilst gaming etc... this ONLY affects IPlayer and the 02001 error is internet famous for being a pain in the *** relating to region identification
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Amy ミ☆
(@amysverse_) reported
@mandas_kicks Yeah, its a shame. Its clear theres a lack of investment and a desire to air it prime time even though its the national team. But how do you grow the game if its not visible or in this case understandable. I did wonder about the stream, just thought iplayer was awful today :P
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Alan Hemingway 🎗
(@alanacct) reported
Is Iplayer not working for #hcafc since we are not getting radio or TV ?
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Polly Jones
(@pollsterlondon) reported
Just finished watching #IndustryHBO on iPlayer. Described in the Guardian as a show which you could "easily retitle both shows as Look at This Bunch of Massive Arseholes without changing a word of the script". Awful but addictive.
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Diane The Serpent Sin🐍
(@louise__lit) reported
This non-4K video quality on iPlayer is killing me 🤢
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John Nelson
(@megabreadvan) reported
@MissHubnut Hope you get to see them once this mess is over. I miss not being able to come to the UK. We have iPlayer running through a VPN, so been awful seeing my home city, Leicester, traverser la galère. Bonne journée. 👍
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tRuth Hurts
(@giddybootz) reported
Amazing how I can watch five ads perfectly but haven’t gotten to watch a single full minute of #FirstDatesIRL on the @rte iplayer. And that’s with the quality dropped way down low. Utterly useless.
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elloszz 👽
(@binweevillie) reported
i need to stop watching the boat crash episodes i have an emotional attachment to them i watch them like every other other day and now they’re going off iplayer i’m gonna cry
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mia 🕊 || looking for marauder mutuals
(@respira_mia) reported
HELP BBC IPLAYER JUST TRIED TO TELL ME SEASON 3 EPISODE 1 WAS UP NEXT AND I SCREAMED
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Keir Shiels
(@keirshiels) reported
@RevRichardColes @stellduffy I will catch them on the iPlayer. Alas I’m in work tomorrow morning