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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (58%)
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Buffering (28%)
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Crashing (10%)
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Sign in (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Yarm |
Sign in | |
| Treharris |
Buffering | |
| Manchester |
Playback Issues | |
| Inverurie |
Buffering | |
| City of London |
Crashing | |
| Newton-le-Willows |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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stephen dew
(@SteveDew67) reported
@bt_uk It seems to be Bbc1 and bbc2 only. IPlayer is ok, no problem there.
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joshua morrison
(@snookerstatsace) reported
is anyone else having problems with iplayer and snooker
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Luke Searle #LTUK22
(@LukedInLearning) reported
@XboxSupport From my testing. Not Working: SkyTV app, Netflix, Disney, Hulu, All4 and Amazon Prime. 🚫 Working: ITV player and BBC iPlayer ✅
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Nina Hammill
(@NinaHammill) reported
@snookerorg I have reported to @BBC & @BBCiPlayer of general poor sound quality on Seniors Snooker Championship live stream on iPlayer. Includes when Rob Walker interviews players where it's mostly impossible to hear anyone. Please tell them it's spoiling the viewing experience
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Nancy Higginbotham
(@NanhiggOxfd) reported
@alexbloor It happened when I used my firestick a couple of weeks ago. I was already signed in on laptop but I had to sign in to use iPlayer on the firestick.
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Mr Best🎤🎤
(@CallMeMrBest) reported
@MMABrad48 Wait, there's a Bellator card going on? Lol. They are the worst at promoting a card. Let me saunter over to the iplayer.
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Stephen
(@Stephenah62) reported
@sportbible @GaryLineker God help us if that happens. I would just fast forward to the games on iplayer. If it ain’t broke…..
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Roastbeef
(@Roastbeef692004) reported
@snookerstatsace @Pav_91 I've just gone on the bbc sport website - iplayer app not working for me
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Dolphin Diver
(@dolphindiver) reported
@BBCiPlayer please help how, how do I get iplayer to show my local news? If I watch online I get West Midlands news. I want South West. I've looked in account settings :(
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nicole
(@nicoleeva33) reported
does channel 4 iplayer just never work for anyone else?
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ApricotTreeWeddings
(@_ApricotTree_) reported
@richardosman @BBCiPlayer house of games wk25 isn’t showing up on our iplayer, is this a universal issue? #houseofgames
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Man-O-Kent
(@frowbags) reported
@LeekyB83 @Ballistix99 @EE If it is ok during the day but goes crap during the evening then it's a contention / throttling issue. You could test it with the BBC iPlayer app. There are a few UHD series, play one during the day, then during the evening. It should play fine both times.
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🦏 riv: house md addict
(@bigchiefrinoboy) reported
@bloodehtwitta literally, i get better quality from bbc iplayer which i can just lie abt having a subscription for and they also dont give me ads at the start of every episode
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Matt Elmer
(@ElmerMatt) reported
@SkyHelpTeam Thanks, but if the programme is midway through it won't be on iplayer. As I said on Q this wouldn't be a problem as it would be recorded to the box.
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Lee P 🕉️
(@LeeP147) reported
@snookerstatsace @SnookerLoopy_ I've tried that for bbc iplayer but didn't work, although it was a free one 🤔
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Marek Isalski wears a mask
(@maznu) reported
@alexbloor Does iplayer work, or does BBC think you're on a VPN/proxy IP? We have had shenanigans with their "IP Intelligence" providers lately which had similar symptoms.
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Chris
(@MrChris62) reported
@VodafoneUK Hi. Since we switched over to Vodafone broadband we’re having trouble connecting to services like bbc iPlayer and Netflix. Any ideas?
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Brendan Halpin
(@BrendanTHalpin) reported
I just tried to listen to a short clip on RTE iplayer. I had to disable all privacy-tracker protections for it to even work, then it insisted on playing me a loud advert. Never mind, @RTE, I zapped out and re-enabled my privacy protections. Make it difficult and no one listens.
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Jonathan (Jono) Rainey
(@VoteRainey2022) reported
BBC iPlayer doesn’t work outside U.K. 🙈🙈. So couldn’t watch debate. But reading comments here, seems I didn’t miss much 🙈🙈
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Jim Ley
(@JibberJim) reported
@torgo Only 16 still in my app store - but 17 beta is working well - do you know why Picture-in-Picture doesn't work in iPlayer? Claims it's disabled, how do we un-disable - and can you give us the API anyway please?
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Rachel A
(@Rachel_A_) reported
Last 50pages of my book. Didn't read for 2weeks- been back to full time 999 shifts, so I must have been doing most of my reading at work... and because iplayer is working against I've been watching gossip girl instead of reading😬
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LeighGoods
(@LeighGoods) reported
@BBCiPlayer The BBC iplayer app will not currently load; is it down? All other TV apps are accessible so not a connectivity issue.
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Liam
(@groningooner) reported
from
Groningen, Provincie Groningen
@neil_byrne iPlayer should work as well I'd have thought now I think about it, since it's on BBC 2
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aaliyah is in mourning
(@viilaneille) reported
im at work and then a bbc iplayer ad played and all i heard was villanelle saying “you wouldn’t have come here” and i almost started crying
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#1 nick nelson protector
(@wqdesparker) reported
bbc iplayer not working when we’re about to watch angels take manhattan 💔
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anna cassar
(@oddbohemian) reported
Is there a problem with the iPlayer tonight? Says it’s loading, screen goes black, tv reverts to terrestrial channel.
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Mark
(@_mstephenson88) reported
@MarieDenise1956 @ClaireDoug5 @PaulMerse Be on catch up or iplayer. Mentions the Boro and problems he had when he left
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Adam Robbins
(@MrARobbins) reported
@rjpritchard @bennewmark @C_Hendrick From a biological standpoint you kinda did. Sleep cycles have been found to help flush out beta amyloids from the brain which may link the Alzheimer's. Watched a decent horizon on the iPlayer last week
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John (Scully)
(@scuj1) reported
Xbox App store suggest I'm not the only one but the BBC iPlayer folk are washing their hands of it saying they've not had similar reports. I've told them this is because their contact form isn't exactly the easiest to find. If you guys are having similar problems, can you...
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Alan Charlesworth
(@achrlswrth) reported
@XboxSupport Streaming apps that require DRM are not working (Netflix, Disney+, NowTV). The apps load fine and can be browsed but are not allowing videos to stream. Non DRM streaming apps like YouTube and BBC iPlayer work fine. All services work fine outside of Xbox.