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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (50%)
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Buffering (32%)
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Sign in (12%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Buffering | ||
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Sewell
(@charlottie777) reported
@BBCiPlayer what a backwards step the new look iPlayer is! It’s far harder to navigate. And it looks AWFUL. It was so great why change it!!
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nik
(@Nicola127_) reported
Moved out of the UK just before the drag race final, got a VPN so I could watch it, my VPN doesn’t work on the iplayer🙃
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Jamie Burton
(@JamieBurtonUK) reported
@BBCSport Still not working on iPlayer.
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Heidi Sumner #3.5%
(@HeidiSumner) reported
@BBCiPlayer after another frustrating morning trying to sign in / log on to my iplayer account, as requested Ifollowed your advice re signing in and still cannot watch iplayer. Help please. TY
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Acamedian
(@acamedian) reported
@AdamBienkov Because it would be impossible for a young man to use a woman as a role model. But anyway, let's fix this by getting Bergerac on iPlayer. Will surely cut youth crime in half
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Gordon
(@SuperSajuuk) reported
@PhilPhenom Latest tweet would imply their online service is not working this evening, as they only point people to the Red Button [Sky/Freesat 981, Freeview 601] instead of the usual "Red Button and iPlayer".
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Davidwithanikon
(@DwithaNikon) reported
@AdamBienkov He's right thou. Yesterday as I was being mugged at gun point the man kept saying It's not personal mate, but whilst Whittaker is the Dr I have to get my fix of proper DR. I started on iPlayer but they didn't have Classic Who now Im addicted to BritBox
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Emma Marshall
(@emdolisha) reported
@richardosman @BBCiPlayer any idea why last nights house of games is not available on iPlayer yet? I normally watch it on the day a little later when I get in from work.
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Biri
(@Biriani125) reported
@PrimeVideo is trash.. can't even load a hour our ep at 1080p on my 120mbps download speed. BBC iPlayer had this problem in like 2010, catch up Bezos...
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Mike M
(@SombreroMike) reported
@IrishWomens The only problem is that if you don't have BBC you can no longer watch it from Ireland 😢. BBC iPlayer is go-locked, and World Rugby in their wisdom no longer streaming it 😕
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R
(@TheyCallHimR) reported
So #snooker isnt streaming on bbc iplayer, assuming that’s an error. I hope the #CopaLibertadores final stream actually works in 10 minutes…
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Ric
(@espionaricpoet) reported
@BBCSport Still not working on iPlayer via TV. Sort it out
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CDFGBG
(@JamesMilford) reported
@Unlocator BBC iPlayer not working with the VPN. Been like it for two days now. Any idea when you’ll fix it? Thanks.
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Rhian Davies
(@crimeficreader) reported
@richardosman Yday's House of Games still not up on iplayer. Think it might be a loading up problem? Can you prompt someone? Thanks.
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Tim Bunce
(@Supernova36) reported
@BBCSport Still not working on the PlayStation iplayer app, still directs to the ‘starting shortly’ stream.
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Southcoast
(@southcoast_01) reported
@Stokesey84 Go on BBC website and stream from there…I missed first 20 mins waiting for iPlayer to work too
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amy
(@delucasleigh) reported
help ive turned bbc iplayer off but claudia is still speaking to me through my headphones
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Michael Bond
(@CodingMonkey) reported
@IanMorris78 The adverts were fine. The problem I had was that I am now completely unused to watching TV linearly! Even the iPlayer watching live TV has the ability to pause and rewind.
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Tori
(@purpletoriar) reported
Nooo yesterday's #houseofgames still isn't on iPlayer 😭 I can't watch things out of order...might have to actually get up of me arse and do some work 😱
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Tracy Piscator
(@iklboo1969) reported
@richardosman @BBC - why wasn't House of Games on tonight? Just make tried to put it on iplayer after work and it's not there! #bereft
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Chris Kelly
(@ccalciok) reported
@TavernFootball I'm pissed of that I can't get the Libertadores final stream to work on the iPlayer 😡
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Mr Gatley
(@MrWGatley) reported
@frankieboyle I did not know this. The worst part of BBC iPlayer now is that new comedy panel shows are no longer featured in comedy. You have to actively search for a show to watch the latest. It’s the same with @haveigotnews
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Helen
(@HelenKasasira) reported
@realchrisjarvis BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice.
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Nath Kinsell
(@thenathkinsell) reported
Good work from the BBC to put the #CopaLibertadores Final on the iPlayer, and the link to then not work 🙄
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Sean
(@SeanCoppo) reported
@BBCSport Doesn't work on iPlayer
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🚬 heather mooney 🚬
(@snouts_mcgee) reported
Ordered Dominos and have iplayer on one of my screens. May not have the worst job ever x
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PJHardy
(@pjhardy4) reported
@BBCSport we want iplayer and online to work too
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bex
(@heartofsmine) reported
iplayer wouldnt work and they had to refresh the ep. took a while and then what happened was they went to reload it and it came up at end with the winner LOL
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Andrew
(@Hullbhoy) reported
Why is the Copa Libertadores link not working on BBC iPlayer?
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Ali Parry
(@AliParry83) reported
@Plusnet @plusnethelp hi is there a problem with plusnet this afternoon/evening as mine seems to be constantly dropping out with iplayer buffering every 2-3 mins and phone and laptops dropping connection. Many thanks