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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (50%)
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Buffering (32%)
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Sign in (12%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Buffering | ||
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Ina-Cherstin
(@Iltu123) reported
@ecossefilmmaker @BBCWilliamWho The "BBC player channel" which the BBC has via amazon is like iPlayer - there are no adverts or schedueles. And the free TV Channel who will broadcast it come Spring...ish has no problem with episodes being a bit longer, going so far to broadcast Omnibus edits for some Classics.
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Ned Stewart
(@nedling14) reported
Irish league really don’t help themselves. Putting Glentoran v Ballymena on a Friday night then not putting it on iplayer. 1 step forward, 2 steps back
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daisy m
(@LynneCaro6) reported
@stvplayeruk I am trying to watch on iPad. STV app has actually been OK and I have been able to watch live tv programmes but last week started buffering and flagging up an error code to check WIFI connection. The connection is OK. How do I watch live Programmes now? My BBC iplayer app is fine
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Jason Charles
(@theclawsoftime) reported
@ByRobDavies @LakesClaire 'Cutting It' is on BBC IPlayer. I watch that to help me sleep.
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Elliott Brown
(@ellrbrown) reported
@Dammo @bbcmtd Didn't notice that watching it on the iPlayer when I got home from work.
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Daniella 💚
(@daniella_StOT) reported
@MelissaMorris__ Yeah, it was on last night and is on bbc iPlayer. It’s just horrific, truly awful 😔
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Ian Marsh
(@mars77944186) reported
@mrlennyrush The problem with iPlayer is that when something truly brilliant comes along, like #AmIBeingUnreasonable, you can't stop yourself watching the lot! @mrlennyrush, you were brilliant, as was DMC, the script and the whole cast. Please do another series soon!
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DB
(@iamtheavalanche) reported
@HeyTomBeck Yeah watching it on iPlayer as I’m not home from work in time. Hear other gimps say it too though - on tv of course, I’d end any association if I knew someone who said it
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martin lander
(@martinlander11) reported
@simonmayo Gutted I missed it due to work commitments iPlayer for me
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Zec Richardson
(@SatonmyButt) reported
can't watch on @BBCiPlayer now as getting a 02062 Error code. iPlayer is the only way we can watch TV
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Jenny
(@JHinkley24) reported
@GraemeDemianyk He was awful, just droning on and on. I put Stanley Tucci on the iplayer as I can't listen to such a bore.
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RiP
(@_RP_77) reported
@itvhubhelp @itvhub No but I can direct you to iPlayer, All4 or SkyGo if you like, apps that actually work.
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Bluewoo 777
(@Bluewoo777) reported
@bbcstudios @BBCOne My Mum Loves these documentaries but can't seem to find the subtitles on BBC IPlayer for this, anyone able to help? Thanks
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KatieK
(@kk1700) reported
@bbciplayer There are no subtitles for Episode 7 of “Industry” on BBC iPlayer. Can you please fix this and add them. The other episodes have them and are fine.
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Brownyunited
(@Brownyunited) reported
Just finished watching Trouble at Topshop on iPlayer and believe me, it was run by bullies well before Philip Green got involved.
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Eileen Gorrie logie
(@Gorriegorrie723) reported
Ok ally. Think going down think it was music. Ok cant watch football can't work iPlayer I try radio ok not got couses head the day ok Eileen
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Jay Walker
(@jaywalker65a) reported
@SueAllan2 @VictoriaCoren @BBC How do you get iPlayer to work abroad?
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Ali Mannering
(@alimannering) reported
If ever there was an argument needed for the license fee, just look at all the local radio interviews with Truss this morning. Quality journalism. The BBC is so much more than One, Two & iPlayer.
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Ian Marsh
(@mars77944186) reported
@mrlennyrush The problem with iPlayer is that when something truly brilliant comes along, like #AmIBeingUnreasonable, you can't stop yourself watching the lot! @mrlenny, you were brilliant, as was DMC, the script and the whole cast. Please do another series soon!
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Mick Isherwood
(@Tish_BRFC) reported
@virginmedia hi, there appears to be an issue with broadband in the PR5 area. The app confirms an issue with iPlayer, YouTube etc. for TV which is being investigated, but could the broadband also be looked into. We've had no connection for over 24hrs now. Thanks
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Dan Cotruta
(@Apple999Dan) reported
@BBCiPlayer So IPlayer Kids is dead, to be replaced by profiles. Care to share how you figure this is going to work on a kids-only tablet (e.g.) Amazon Fire (which also controls screen time), that does not allow IPlayer to be installed on kids profiles?
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Star 💫
(@StarshineEden) reported
@flapjacksflambe I too the advice of others who also used this method, apparently from what I saw. I downloaded windscribe (a free vpn) and then made a BBC iplayer account and it let me watch it! Lmk if you need help
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Swimmers Jackson
(@SwimmersJackson) reported
@jennpops On the plus side do you remember being in your teens and staying up late and finding these life changing shows buried in the schedule? It's sometimes nice to have to work to see things rather than just click play on the iPlayer, I know that's an unpopular opinion 'cos ratings but
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Andy Bell
(@AndyBellSDS) reported
@ScottMBrownlee They did a few episodes on radio, that seemed to work ok. May still be on iPlayer?
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Ash :)
(@Korako___) reported
Ok, I'll do anything at this point. I just wanna know where I can watch s4 of BBC ghosts for free,, and if somebody responds with BBC iPlayer I will cry. I'm Canadian, it won't work 😡
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Emma Henwood
(@emma_henwood) reported
Watching 'Trouble at Topshop' on iPlayer. As someone who was a minion for Philip Green in the naughties it is enormously outrageous to hear the Brand Director say she had a very narrow skillset. God I had forgotten how much I hated working on Berners Street.
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Will Sawney
(@SidewaysSawney) reported
@HeyBroadband Hi Hey! You've been fab so far. Oddly though, we now can't watch iPlayer. It shows an error that "it looks like you're using a VPN". Any ideas?
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Adam Park
(@adammpark) reported
@jamiedotdotdot Yeah. And the adaptation of Earwig seems to be doing great - there’s a decent doc on iPlayer about his work
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HK
(@Harryk1511) reported
@DigibitVPN If and when trying to access bbc iPlayer or ITV Hub with Digibit vpn on I am unable to get either to work on firestick but both fully work on iPad and iPhone I have removed and reinstalled but nothing happening on firestick I have tried numerous different servers
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Don Thompson
(@GuardedDon) reported
@Ian_Fraser @GrahamLiver Did Truss think that by appearances on BBC local radio, she’d avoid national exposure & frank public questions? BBC iPlayer, Freeview, and the web offer national access. Here I am in NI listening to the BBC Radio Tees car crash. The present english PM does not sound convincing.