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iPlayer

iPlayer status: streaming issues and outage reports

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 29% Sign in (29%)
  • 27% Playback Issues (27%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Margate Crashing 3 days ago
Pontypridd Playback Issues 4 days ago
Didcot Playback Issues 9 days ago
Southampton Playback Issues 10 days ago
Cheltenham Buffering 13 days ago
Aberdeen Sign in 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • CBirtwhistle
    Christopher Birtwhistle (@CBirtwhistle) reported

    @BBCWilliamWho I am not sure if it would help. I first got into the show by catching end up time on BBC 3 not long before S5 aired but with all of new who on iplayer and classic who locked behind britbox I don't know who would watch it on BBC 3 outside the causal audience.

  • iamediam
    Eddie (@iamediam) reported

    Quality live set from @idlesband on the iPlayer

  • QuaakFrosch1
    ChrisMarple๐Ÿ’™๐Ÿ’› ๐Ÿ•Š (@QuaakFrosch1) reported

    @berbar66 @Sharonmuskebear Thats another one, this one is in production. The one on iplayer is called Please Help

  • enigmajx
    enigmajx #FBPE #FBPPR ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡ช๐Ÿ‡บ ๐Ÿ’ป (@enigmajx) reported

    Last programme of the evening for child no. 2 and they opt for @OperationOuch on iplayer. Ok ... no problem ... except that both younglings opt for the pootastic episode! Thanks @xandvt & @DoctorChrisVT ๐Ÿ’ฉ!!!

  • GregMcPhee4
    Greg McPhee (@GregMcPhee4) reported

    Watching "House of Maxwell" on BBC iPlayer. Not only was Robert Maxwell a bastard, but Ghislaine Maxwell (and fellow piece of **** Jeffrey Epstein) is an even sicker, twisted, depraved, evil piece of work when you listen to her victims and law enforcement members describe her.

  • ReaperCrew6666
    scream-master (@ReaperCrew6666) reported

    BBC iplayer really picked its moment to decide not to work for me.

  • Ross_Hemsworth
    โ„๐• ๐•ค๐•คโ„๐•–๐•ž๐•ค๐•จ๐• ๐•ฃ๐•ฅ๐•™ Official (@Ross_Hemsworth) reported

    Really quite annoyed that @BBC won't put the whole series of #KillingEve on #Iplayer so I can binge-watch on the couple of days I actually get off work :(

  • melaniasregrets
    soup ninja (@melaniasregrets) reported

    Am I the only one that bbc iplayer isnโ€™t letting watch #peakyblinders right now?? HELP! ๐Ÿ˜ญ

  • Darrylc20765143
    Darryl cook (@Darrylc20765143) reported

    @virginmedia Still absolutely dreadful. Canโ€™t work consistently. Canโ€™t even stream an episode off iPlayer live. Have we got back 15 years virgin?

  • lostinsideofE
    E (@lostinsideofE) reported

    @outdoorperscrip IPlayer - Iolos Pembrokeshire & Weatherman Walking if you feel like nature or Monty Dons Adriatic gardens- plus Repair Shop; Jay Blades learning to read; Murder mystery & my family; crash detectives Hustle or Last Tango in Halifax for a drama possibly?โ€ฆ

  • wrathofgod
    Susie M(ais qui?) (@wrathofgod) reported

    @Plusnet Of course. But why should I have to? It's frustrating. Compare to something like the iPlayer log in, or Pinterest, with a pop-up box..those are not cluttered with poorly placed and spaced eye-clutter. It's an accessibility issue.

  • randomscouser85
    A guy named Chris (@randomscouser85) reported

    That documentary series bbc two is doing about the Maxwells Is right down my alley ill have to catch that on IPlayer. I'm too young to remember Robert Maxwell but by all accounts he was a sleazy piece of work (and a labour mp)

  • peakydevils
    ioanna (@peakydevils) reported

    @abelsxobitch The subtitles dont work on BBC iPlayer ๐Ÿ˜ญ

  • artStuvsSeaton
    Ooh Arr! it's Stuart Seaton (@artStuvsSeaton) reported

    @CorinneColes5 Maybe it's checking a database online for the address it's at? I'm not sure exactly how those things work, all I know is I can listen to BBC Sounds Radio live and on demand on my computers and phone without any problems. Do you have an account with BBC Sounds? (not the iPlayer)

  • B3NM1TCHELL
    danny โ€ผ๏ธ ben mitchell apologist (@B3NM1TCHELL) reported

    Why is audio description stuck on ๐Ÿ’”๐Ÿ’”๐Ÿ’”bbc iPlayer help please it wonโ€™t let me turn it off

  • Stevethefix
    Steve Black (@Stevethefix) reported

    Virgin media thanks once again! Iplayer still not working neither is my5! No phone calls offering help for a service we pay for! 3 months this has been going on!

  • GillyBean68
    Gilly Gray ๐Ÿ•๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ญ (@GillyBean68) reported

    @SonyUK Can you help with finding and adding Apps? My in-laws have a 50W8 Bravia and iPlayer is no longer available on their Apps page. There is no way to search or add it. There is also no catchhup services or ITV hub.

  • Cameron_934
    Cameron Lee (@Cameron_934) reported

    The BBC Killing Eve deal on BBC One and iPlayer literally got the worst deal possible. USA, and multiple other countries have Episode 7 available and they only make Ep 6 available tomorrow. Then wonder why people watch by โ€˜Alternative Meansโ€™ to not have it spoilt. #killingeve

  • fajar_muzammil
    ...๐ŸŒน (@fajar_muzammil) reported

    @thisUserisLazyy @ThePeakyBlinder Where to watch? BBC iPlayer is not working for me anymore

  • BBCWilliamWho
    WilliamWho (@BBCWilliamWho) reported

    @DW__Liam I've not watched BBC Three once since it came back. The only show I like is Killing Eve which I normally just watch on iPlayer. I feel Doctor Who fans are a good market because we always like to watch stuff live lol. I feel Confidential airing straight after episodes could work.

  • willjoeltaylor
    Will Taylor (@willjoeltaylor) reported

    @BBCiPlayer the iPlayer app starts short episodes, like children's shows, 7 or 8 minutes into the episode for some reason. Only notice it when pressing the "Next Episode" button. Not sure what's happening, can you help?

  • Devilinthehole
    Fudgie (@Devilinthehole) reported

    @BeardedGenius Still Game. Brilliant up to the end of season 6 but the three subsequent series when they returned after a lengthy gap were painful. They're all on iPlayer just now and you can see the drop off in quality.

  • svphialoren
    ma | peaky spoilers (@svphialoren) reported

    @peakydevils @abelsxobitch yes they work!! try putting them on bbc live and then go on iplayer and normally it'll work

  • carlycookcomms
    Carly Cook Comms (@carlycookcomms) reported

    @JamesSharp87 @adamdriver85 Interesting, personally I think with icons you should be able to work out what they represent without any words and apart from the weather and iplayer, I wouldnโ€™t have a clue about the others.

  • ytevo79
    Psygnosevo (@ytevo79) reported

    @george_ninja I thought about it last night but nowhere to be found other than iPlayer so not the best quality or even surround sound so wont waste a viewing. But definitely overdue a watch.

  • judcwales
    Judith (@judcwales) reported

    Is the iplayer not working - can't get peaky blinders to play, keeps saying error. Help @BBCiPlayer

  • JohnG_1973
    John Goddard (@JohnG_1973) reported

    @TVKev iPlayer as a subscription. Problem solved.

  • ytevo79
    Psygnosevo (@ytevo79) reported

    Sweet its on iPlayer. After a few hoops found iPlayer is available on Android TVs.. Doesn't look very good quality tho, and no doubt no surround sound!

  • mustafakoprulu_
    mustafa (@mustafakoprulu_) reported

    new bbc iplayer and sounds logos are well... understandable, but the new news logo is simply terrible

  • taperoo2k
    taperoo2k (@taperoo2k) reported

    @lavvhead Drugsland going country and Dark Land: The Hunt for Wales's Worst Serial Killer might be worth a look. Both on the iplayer. You may have already seen them I guess.