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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (31%)
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Sign in (27%)
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Playback Issues (25%)
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Crashing (16%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Sign in | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Neill
(@MartinNeill3) reported
@january_myth Netflix is very well engineered (my career was in IT and I checked the design: nerdy, yes, but informative. They keep a film in multiple formats, not converting it) so you don't get the BBC IPlayer buffering delay problems. Also Netflix makes it v. easy to switch on/off monthly.
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Alan C
(@instant_kitten) reported
If I’d known @michellevisage was on #TheOneShow I wouldn’t have agreed to work overtime tonight! Thankfully there’s always iplayer!
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katie.
(@katietheclumsy) reported
@BBCiPlayer hi online it says I can watch the Scotland vs italy U20s six nations match on BBC iplayer, but I can't find this on the app. I have been able to watch the other U20s matches this way, can you help?
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rat 𖤐🦷
(@gatorrat) reported
is it just me or is bbc iplayer the worst??? esp if you’re using a vpn???
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Jon Lawton
(@jlrlawton) reported
@tomlloydwrites I just remember paying for 120mbps and being lucky if we got 20mbps between a house of students. There was a lot of arguing about people watching iPlayer when uni work was due.
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izliyorum
(@yunus_tonka) reported
@1876Fez @ElGrecoAnglos @BBCWorld "Its work is funded principally by anannual television licence fee which is charged to all British households, companies, and organisations using any type of equipment toreceive or record live television broadcasts and iPlayer catch-up. The fee is set by the Br. Government" I did
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elekiencsi
(@elek1encs11) reported
@love_nilla BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. 🤨
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Conor Riordan
(@logical_conor) reported
@rorymcevoy Watching it in the stand in Tralee with dodgy 3G on the iplayer. Good win in the end but hard work
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Donna Redding 💙
(@donna_redding) reported
I must say, I really enjoyed dragons den at work last night. This is worth a play back via iplayer
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Ben Green
(@Ben_Atrato) reported
@gcntweet @DickinsonN55 Still the same problem... buffering every 30 second watching Paris Nice highlights on my Samsung smart TV. No other apps have this issue (Netflix, BBC iplayer, etc)
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Natalie Reed
(@natswheeler) reported
@BBCiPlayer hi I’m trying to turn off auto description on tv iPlayer but can’t see any way to deselect it can you help, thanks
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BitTight
(@_BitTight) reported
@expressvpn Hi. Current apps still not working with express vpn turned on. BBC iPlayer. Amazon iPad app. Netflix (6 months)
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Tom Selway
(@tomselsocial) reported
@BBCiPlayer hi team, I have a technical fault with live channels on iPlayer and cant report it via your website (form doesn't work) or live chat. What do I do?
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Tom Owen🖤💛
(@TOwen2011) reported
@letsfindlisa I missed the program last night (in bed early cos I'm on 6am starts) will it be repeated or is there another way to watch? BBC iPlayer doesn't work down here
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Chez
(@chezza_bezza123) reported
@BBCiPlayer having a problem with iPlayer, showing half a screen, can't search etc , if I click on any show, it shows full screen 🤔
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Chez
(@chezza_bezza123) reported
@BBCiPlayerForum is there a problem with iPlayer can't see half the screen on the home page, making it difficult to search for anything, when I can find something to play it's a full screen 🤔
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theo 🔭 peaky spoilers
(@echoceaselessly) reported
@theshclbys i will use the iplayer version but start it at 9pm since it's got captions and seems to work better with my vpn situation 😭
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Anne Polhill Walton
(@paegon) reported
@reece_dinsdale V sick and confined to bed, watching too much classic TV on iPlayer etc. Saw a Series 1, 2.4 children; new area manager of bakery where Bill/Rona work - was that a v young you? My bro in law played the biker.
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Padge 👌
(@AdamPagett3) reported
@KTGAL The worst is that waking up around 3 am unable to sleep mind you watched some cracking dramas on BBC iplayer
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Helen
(@chronicknitting) reported
@greigforbes Got you, sorry for being dense. Yes, that’s my favoured solution too: I don’t think any kind of reasoned solution will work. And the sooner, the better. Shame about William Hurt 😢 I had just been planning a retrospective so I hope the Beeb puts them all on iPlayer
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nicky noodle
(@nkn03) reported
@agirlnamed_elle @stbrigi Thanks for the heads up. My mum visited on the weekend, so had no time for tv. Busy Monday at work and heading to bed soon I might have to look into iplayer tomorrow night 😎
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Ian Warren
(@wazzamelbourne) reported
@sophieelsworth @SkyNewsAust BBC iplayer has required a log in for years as does BBC sounds not sure what the problem is?
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najma (taylor’s version)
(@tpwktwentyeight) reported
@DisneyPlusUK where’s season 3 of good trouble 🤨 luckily bbc iplayer has it
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Barry Garlick
(@theitboss) reported
@CarrieHFletcher Carrie, people are right that you don’t necessarily need an aerial. I would just warn that for good quality streaming, IPlayer, ITVhub and some Sky services,you really do need a decent broadband speed where you live. We’re in the country and our WiFi speed is around 3Mps.
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𝓑𝓻𝓮𝔁𝓲𝓽𝓢𝓮𝓪𝓷™️🇮🇪
(@BrexitSeanDyche) reported
Why is the quality on bbc iplayer so shite
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Pat Field
(@FieldPat) reported
@paleblue67 Her weight shouldn’t be an issue of derision or compliments. But Ive never seen such universal distain for a presenter on the Baftas? Need to get this on iplayer to see.
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Martyn
(@Old_Smudger) reported
@LAFarnsworth @RokuSupport I have the same problem … not just Roku. It’s the same with my tv’s built in iPlayer and on Virgin Media box!! So must be a @BBCiPlayer problem!! Very weird!
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Jenny Urquhart
(@jennyurquhart) reported
@kitchy76 @BBCiPlayer Ive tried putting telly back to factory settings and wiping all data ..so I can only think its an iPlayer specific issue?!
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P R N
(@26pammyPam) reported
@jennyurquhart @kitchy76 @BBCiPlayer I have contacted iplayer but just got an automated reply, but I think they are aware of the problem, let's hope they fix it ASAP.
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Stu McKinlay 🇳🇿🏴💚🏳️🌈🇪🇺
(@Glidub) reported
@agladman IPlayer app for iPhone is pretty great but the PlayStation one is terrible… and that’s what we use the most (the All 4 one is no better).