iPlayer status: streaming issues and outage reports
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If you are having issues, please submit a report below.
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (38%)
- Crashing (31%)
- Playback Issues (14%)
- Video Quality (10%)
- Sign in (7%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 7 days ago |
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Playback Issues | 13 days ago |
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Sign in | 21 days ago |
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Crashing | 1 month ago |
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Buffering | 1 month ago |
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Video Quality | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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FRAGSTAR (@Fragstar00) reported@bbceastenders @BBCiPlayer The problem with flash forward episodes is when you have the cliff hanger like this we all know he's not going to prison or anything like that because 6 months from now he's the best man at Max's wedding. I mean come on, write better.
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Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported@bbceastenders @BBCiPlayer Tonight has to be the worst ever episode, both in the script and acting.
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Scott | #81 #4 | (@ScottTHFC23) reported@bbceastenders @BBCOne @BBCiPlayer awful
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BISONS (@BISONS1973) reported@bbclaurak @BBCiPlayer @BBCOne Awful interview
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Shannon 👩❤️💋👨💞 (@Shannon79053723) reported@bbceastenders @BBCOne @BBCiPlayer Honestly, Ian has been a far better son to Kathy over the years than Ben ever was. Whatever Ian's faults, he's consistently been there for her. Ben turned out far more like Phil. A lot of his worst traits.
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WeTheMany (@WTM_TTF) reported@bbcquestiontime @BBCiPlayer @BBCNews You just failed to call out the real problem with AI while committing the same problem yourselves stealing intellectual property.
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Rebecca (@BeckRSaunders) reported@ottleyoconnor @BBCiPlayer @FIFAWorldCup It is the first day of term 3 for me... up at 5am to watch the game before I get ready to go to work
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Ciaran Wallace💙 (@oldbencjw) reportedWatching some of these World Cup highlights from previous tournaments on #bbciplayer you realise how awful David Seaman was for #England #FIFAWorldCup
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Brett (@BrettOfTheSouth) reportedWhy is @ITVX always saying "there's something wrong with our connection" yet @BBCiPlayer and @Channel4 rarely have any issues...
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Paul Duerinckx (@drinckx) reported@bbcquestiontime @BBCiPlayer @BBCNews Terrible, though they all Looked more realistic than Fiona Bruce.
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tamsee13 (@tamsee13) reported@BBCiPlayer issues on #skytv app >No resume watching seems to have disappeared >No pink line so we can see which programme we have already watched >No arrow to goto next episode. We just have to wait till next episode bar appears or go back to all episodes >If we press arrow..
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Tracey Davies (@miss_traceydav) reportedWatching The Vampire Lestat and the quality for the latest episodes recorded are terrible - tried iPlayer version and the same. Had to turn sound right up (I have checked other shows so not my hearing!) @BBCiPlayer
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Dave M (@Sebby2067) reported@bbctms @thehundred @BBCiPlayer Terrible competition The Hundred this gimmick cricket is just garbage
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Pete (@PeteM237) reported@carol_baraniuk @BBCiPlayer I've started to get that too. I have 2 chromecasts and can select them on this new screen but it doesn't work every time so I end up switching the chromecast and phone off and on till it works. Only get it on the iplayer..all other apps work as they always did.
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MyboyAustie🌟 (@AustinsSatnin) reportedElvis wasn't enlisted in the army after the trouble performance that didn't happen So thats another inaccuracy 4 years on @BBCiPlayer #AustinButler #Elvis2022
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Mel D (@MelJD46) reportedDear @bbcone @BBCiPlayer, not a problem with folk enjoying #worldcup, truly havent. It has been publicised for months, i dont think every page on the #iplayer needs to advertise it .... #justmythoughts
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer So now Denise has told Jack quickly but there's still a problem of course. I expect she won't want chemo treatment but will go for it eventually.
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RolandPoland (@roland_poland23) reported@RealDMitchell @BBCOne @BBCiPlayer Enjoying it very much, although the terrible blurring of either side of the screen was immensely distracting from your performances and the story.
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Nathan Jarvis (@MrNJ39) reported@BBCiPlayer @BBC Can you watch World Cup football in UHD on the iPlayer using fire tv. It works via the iPlayer app on my Samsung TV but not my 4K Fire TV device? Is it broken? A lot of people are saying the same in forums
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Cazzy Ford 🥦🥦🥕🥕 (@HolfordCarolyn) reported@bbceastenders @BBCOne @BBCiPlayer Awful awful episode and acting 😡
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lordclifton 🇬🇧🇮🇪 (@lordclifton2) reported@bbceastenders @BBCOne @BBCiPlayer Why aren’t they at the Airport police station? Why is arrested Sheila arriving at the front entrance like that? The show is so poorly written these days and terrible continuity I may have to quit after 41 years.
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Dr Tommy Bananas (@everindecisive) reported@bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.
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C . A . T (@DeathUnicursal) reported@bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit
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WilliamReidBoyd (@WilliamReidBoyd) reported@BBCiPlayer I run my bedroom computer off my living room computer with a Sky TV box. I'm constantly being asked to renew my login to BBC iPlayer. Please do somethins about this. It's really toublesome and annoying.
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carDan Seekings (@DanSeekings1) reported@bbceastenders @BBCiPlayer @bbceastenders is now confirmed Ben Wadley caused a big problem for Michelle Ryan and gave her an ultimatum.
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Sheila (@MrsLScotland) reported@BBCiPlayer Please help half way through New Tricks and it’s disappeared have you dropped off the programmes?
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Peach pie (@C25802878) reported@bbceastenders @BBCiPlayer Courtroom scenes were awful why is he not in the dock, he wouldn’t be standing next to his barrister, his solicitor is randomly at the back of the room addressing the Judge when he wouldn’t be allowed to as there’s a barrister.. definitely get a legal advisor to assist next time
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Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported@DazzMetalFlame @bbceastenders @BBCiPlayer The main problem was the lack of emotion with the cast knowing Honey was missing and held hostage. Diabolical...
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer Nobody does any work there, it seems ! First they hang around Honey's house and then at the garden for a vigil.
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. (@CathyHiya) reported@bbclaurak @BBCOne @BBCiPlayer Hope you asked her about the video Laura where she shut down everyone by saying there was no issue with the funds