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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (44%)
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Sign in (25%)
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Playback Issues (25%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart
(@stuartmwrites) reported
@Puzzledbyadream Even better. I’ve got a login there. I assumed it was on iplayer and thought I wouldn’t be able to watch until I got back from Ireland.
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Ekin-Su-Perb
(@dave_oliverr) reported
@h7ney I want to see this, they released the US one on iplayer and I binged the lot - not as good as the UK one but the celebs aren't the problem
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Heather Wallace
(@burntcopper) reported
from
Falmouth, England
@SheRa_Marley It's the bit where the fairy suddenly grows fangs and you're like 'oh my god that's a genius fix'. Saw it at plymouth this year and entire audience gasped at that point. Nutcracker should still be on iplayer.
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Alex Epps
(@Alexepps) reported
@_johnbye I haven’t but must be possible on iplayer ? The interview was around 9.25am with Lukwesa Burak. They brought him on to talk about statins but he couldn’t help himself
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Joseph
(@josephfelldown) reported
The iPlayer app on a Samsung TV seems to be tied to whatever source you're on before opening in ways other apps aren't. Example - My Sky box has sound problems so iPlayer does. Turn to Samsung TV Plus before opening iPlayer and the sound is fine. Same with backlight issues.
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Tom Love
(@Tom1Love) reported
iPlayer never has a huge amount of films, but the quality is always excellent. Some bangers on at the moment. 1917 Shawshank Redemption Remains of the Day Heat Planet of the Apes (1968) Goodfellas Alpha Papa
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Adam Foot
(@adamfootdev) reported
@ianstubbs @TVLauncherApp No problem, I’m glad you find it useful! I don’t think so unfortunately but I’ll take a look and see if there’s anything I can do. The Apple TV app has the same problem when launching programmes in iPlayer too
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miLLie
(@metamorphesq) reported
started pretty little liars last week. it’s on bbc iplayer not netflix . i’ve come back to denmark. can’t watch it. very upset. pls someone help where can i watch it
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Kristina
(@stinaknits) reported
@abomczak @thom_ahs (with a high quality vpn set to "London") on the BBC iplayer
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Katiekinnear123
(@katiekinnear123) reported
@Craigasjj I haven’t started it yet but can see from iplayer the husband has been boxset cheating on it whilst I’ve been at work!
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Nigel Braithwaite
(@_Braithwaite_N) reported
BBC iPlayer. #Strike. A character’s book review said it was ‘Sphincter clenchingly awful’. I’ve also learned the phrase ‘Pale, Male and Stale’ today. I intend to deploy this learning as often as possible.
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Dominic Murray
(@HalfLoon) reported
@BBCiPlayer Since I have to sign in to iPlayer and have a "personalised" view, how about you introduce a way for me to mark programs as "Don't show me this"...? That would be a great thing.
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Ellen Watts
(@EllenFelicity) reported
So I quite enjoyed #TheTraitorsUS and I'm glad the BBC bought it and stuck it on iPlayer. But. It also showed me that while the scheduling for #TheTraitorsUK was annoying, getting the whole season at once doesn't work for me
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Benjamin Green
(@greenbenjamin) reported
@ITVXhelp Really? Funny that there’s no issue with iPlayer... My brother used to sell these boxes and said they were hugely popular, so that’s probably alienating 100s of thousands of devices… that might be a mistake.
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Sue Makin💙🧡
(@revdsuemakin) reported
@ruskin147 This is an emergency. I cannot see the news footage of #sophiefromromania on iplayer. Send help!
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ace’s ace (have u seen angie watts?)
(@sukistraken) reported
why are so many of the bbc iplayer one star reviews about the apple tv version being **** i feel like that might be apple’s problem
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Rob Baker
(@RobJBaker1) reported
@BBCiPlayer iPlayer also works fine if I cast from my phone to the Chromecast; it's the Chromecast app itself that's the problem.
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Sky Help Team
(@SkyHelpTeam) reported
@GavWilliams147 There are no issues with the app Gavin. You would need the Sky Go service to be connected to the TV and on the same wifi for it to show you any BBC channels. If there are not there you would need to use the BBC iPlayer app. Lainy
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kiera
(@kieraellen_) reported
when the wifi in your house hasn't been working for 4 days so you hotspot to watch bbc iplayer on the tv and have to leave the house to get any work done :/
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abi
(@luddshaws) reported
@camilluddington downloaded bbc iplayer just for you because im currently in work
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Barbs Tetlow
(@barbielou123) reported
@DrAseemMalhotra I have just been diagnosed with Afib most scariest time of my life. I have no underlying heart health issues and obviously very concerned. Im now on Bisoprolol & Apixaban. Your comments are very interesting. Has your interview been taken off BBC iplayer as I cant find it?
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Alistair Heather
(@Historic_Ally) reported
Im going to New Zealand on Sunday! It’s a 13 hour time difference so I need to start staying awake later and later until I fly. Any good iPlayer reccs for me to help keep my eyes open until 2am? 🇳🇿📺
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Amelie🌺
(@mel_str1819) reported
@IADORECATERINA You're welcome! Also, if you want help with iplayer, text me. I have the same problem as you not living in the UK
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Danika-lily
(@Fucksake_Danika) reported
Is anyone else’s bbc iPlayer app not working? I just wanna watch happy valley 😩
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SamC
(@AuDHDstdtMHnrse) reported
After a knackering week back on placement & uni work all day today, a full season of #TheTraitorsUS (also in Scotland, with Alan ******* 🥲) popping up on iPlayer without warning might be the best thing that’s ever happened to me
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jaysullivan
(@jaysull73368966) reported
@RobTemple101 If you can find Shooting The Past anywhere or The Crow Road (should be on iplayer) then these are programs made to the same quality as Mayflies. Brilliant television.
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Alan Epton
(@rexxcalibur) reported
@madebygoogle @robertwilfort Did you get anywhere with this? I have the same issue when casting. Workaround until today was just to use the iPlayer app on Android TV. But now it's started loading the app in the wrong aspect ratio.
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Chris Swan 💙💛
(@cpswan) reported
The U.K. government must be in real trouble over the NHS and social care. They just let @BBCRosAtkins on the Ten O’clock News, doing his thing, asking the real difficult questions, that’s normally hidden away on iPlayer and the BBC News Channel.
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Katie Fenn
(@katie_fenn) reported
Technology was a mistake. If you make a TV, an elderly person should be able to watch TV and use iPlayer. This should be the core use case. It’s shocking (but not surprising) that this didn’t work out of the box.
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fflur
(@elan_fflur) reported
not me finding out The Traitors US has dropped on iPlayer when I've got loads of work to do today 🙃🙃🙃