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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (35%)
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Sign in (25%)
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Playback Issues (25%)
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Crashing (15%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Sign in | ||
| Playback Issues | ||
| Crashing | ||
| Playback Issues | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Still waters
(@homeontheriver) reported
@MultiGayShipper I think the only way (because you need to hide your IP address) is to use a VPN. Once you have downloaded the app, simply sign in to one of the VPN's UK servers and you should be able to access both the iPlayer and the Channel 4 streaming service. Good luck 👍
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Big Guy Bruce 👊
(@BigGuyBruceUK) reported
Just starting #surviving911 on bbc iPlayer. Different people’s stories and getting to work before 8am etc before the awful terror attacks. Amazing how some people survived. Such an awful time in history. The firefighters etc are unbelievable. #911
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Watcher
(@ApplWatcher) reported
@robertsammons Think it says coming to ATV+ in ther UK at some point in the future. Agree on the quality point. BBC iPlayer also doesn’t support subtitles on Apple TV in the UK
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Neenie
(@nini2903) reported
@bt_uk Woohoo....Only me in house.Was just trying to catch up on iplayer after work.Nobody in house gaming or downloading.I don't live in middle of dartmoor,I'm in Crawley. New estate getting over 100.Just frustrating permanently see circle of doom whether on phone or TV streaming.
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Eddie Johnston
(@eddiej) reported
@thisisming Have tried loads of them (UK ones) to access BBC iPlayer content, most were blocked so set up my own one using AWS and OpenVPN. Can get you setup if the easier options don't work
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Rosy Knight
(@RosyKnight) reported
HELP can someone please tell me I'm not going senile! Yesterday I caught the 2nd episode (of 4) on BBC2 a #ChrisPackham programme of about British Wildlife. It was really good and I wanted to see rest on IPlayer but I can't find it anywhere, nor can I remember the exact title.
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Bring on the Beer 🚲🍺 Michael 🏴🇸🇪
(@bringonthebeer_) reported
@eoghanwalsh Yep - had this all the time during the EUROS. BBC iPlayer was the worst - up to 90 seconds behind live action because they insist on their proprietary codec. NOWTV and Vermin Media about 30-45 seconds behind, usually
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Elisabeth Benn
(@benn_elisbenn) reported
@OneOffDave1 @scsmith4 Major TV transmitter mast burnt down 3 weeks ago. Can’t get signal from any of their relay hubs that supply some of area. Use iPlayer state BBC, broadband can’t cope with everyone near streaming in evening, similar issues using phone to get on to internet. Great! Modern tec!
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Graham Leggett
(@minfrin) reported
@SpaceCraigUK @losttourist @scottygb (Disclaimer: I did work for the BBC in the early IPlayer days.) For ages the BBC has had a commercial arm, used to be called Worldwide, now it’s Studios. They followed the traditional content model of selling content to middlemen, who would then show to an audience.
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Glynn Field #FBPE
(@glynn_field) reported
@BTNStu @Robertboston62 I heard him on a back issue if the Infinite Monkey Cage that was discussing Conspiracy Theories. Might still be available on iPlayer
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Hassaan Mohammad
(@hassaan97) reported
@Jos21Bell @LukeCustardtv That's what I mean. I don't have a problem with each episode being online after broadcast if it's weekly. My problem is a complete boxset being up after the first episode. So they're airing it weekly still but it's all on iPlayer too. That just serves to damage channels to me.
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£
(@Official_WilsA) reported
Can’t believe Iplayer doesn’t work in Ghana. Now I’m a whole month behind eastenders 🤕
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Мione ✧
(@mioneredshaw) reported
@amazonfiretv @BBCiPlayer don’t know which of you two control the iPlayer App on FireStick, but there have been a load of issues with it recently that other apps do not have. Buffering every 10 seconds when netflix, youtube, all4, prime video all play smoothly. Hope you can fix:)
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Kat
(@mostly_sleepy) reported
Does everyone get the "Something went wrong loading this programme" error on iPlayer quite frequently or is it just me?
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Jane Hough
(@Mrs_H_TW) reported
@SkyHelpTeam Hi, are you aware of problems in Tunbridge Wells / TN4 postcode area? No broadband and no HDTV / Netflix / iPlayer etc.
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Joni Lovenduski
(@JoniLovenduski) reported
Unknown user on my bbc iplayer screen. How do I cancel, delete it? Help!
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Kay 🏳️⚧️🏳️🌈
(@kay_1773) reported
@TwistAndShout47 @qikipedia @BBCTwo That’s fine, but honestly as I use it without any issues whatsoever it really is absolutely not an issue to use the iPlayer without a TV Licence as it doesn’t do anything at all when you say ‘yes’. I’ve done this for years.
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Xalira (Elena)
(@Xalira) reported
I've been watching from a Chrome browser on a Mac. We’ve watched countless films and series on iPlayer before, without any problems.
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Cameron Yarde Jnr
(@CameronYardeJnr) reported
@hassaan97 @defcorp @scottygb When you have a broadcast channel that has a new programme sandwiched between two programmes already on iPlayer, the new programme gets no help. Netflix are dropping big shows as boxsets. Some BBC stuff isn't at that level.
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Hassaan Mohammad
(@hassaan97) reported
My main issue at the moment is programmes having complete series on iPlayer/ITV Hub etc before they've been aired on television. This seems to me like a case of undermining yourself; as stated, I believe broadcast channels are a strength and should be utilised. /13
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ian Sykes
(@isykes79) reported
@FreeviewTV when will the transmitter issues be fixed - some areas of the north east (Washington) are still suffering from no signal - inc my 90 yr old gran - not everyone has access to the internet or iPlayer.
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Grant Osborn
(@Gosbo68) reported
from
Broxbourne District, England
To watch. I’ve found @Saracens game tonight via bbc iPlayer. Select categories. Sport. Game should appear as an option below. Yet again not the easiest actually to find! Ps you should need to login to iPlayer. Oh. And have a tv licence. Here endeth the public information message.
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Grahame Peck
(@FluxRoad) reported
from
Upper Hutt City, Wellington
@conquernaturism @BBCFOUR4 Can't stream it in nz, iPlayer doesn't work here
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Liz Tray
(@LizTray) reported
@david_chiverton @WhenIsBirths I guess maybe there wasn't call for it? Or licensing issues? Randomly, Bottom isn't on the iPlayer either - why? BBC show!
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KO Boxing News 🥊
(@KO_BoxingNews) reported
Just starting #surviving911 on bbc iPlayer. Different people’s stories and getting to work before 8am etc before the awful terror attacks. Amazing how some people survived. Such an awful time in history. The firefighters etc are unbelievable. #911
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Only Connect Wrestling
(@OCWQuizzes) reported
@Reesy_F @StuartJones7 The issue is BBC/iPlayer is UK only. YouTube is global.
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Crossbill Cottage
(@garfitpatricia) reported
@northyorkswx @juliatetley Not much wiser than you, we get some stations via firestick, on iPlayer but our broadband's poor. I believe they're having problems getting the equipment up there (a dodgy bridge) and because of SSSI location. We've had to talk to each other 🙈
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jodie
(@jodesangel) reported
omg the new gossip girl series and third season of good trouble are on bbc iplayer, i know what i’m gonna be doing this weekend
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Drew
(@JustRollinOn86) reported
@DrFrancesRyan Unfortunately iPlayer doesn't work if you're in Canada
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Rees K
(@Rees_K_) reported
Just spent half an hour trying to get netflix to work on my TV just to remember after all this time the show I wanted to watch is on iPlayer