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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (50%)
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Buffering (32%)
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Sign in (12%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Buffering | ||
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Chappell
(@ClareChappell_) reported
@MonidipaFouzder My kids can work the TV. I'm not keen to let them loose on a tablet app so they can watch CBBC via iPlayer, esp since the BBC dropped the iPlayer Kids app. I'd have to constantly add/remove parental controls from the app so they don't accidentally start watching eg The Split!
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elizabeth MET NICOLA
(@thasminpotts) reported
@ethanisaac01 that all requires parental control for a child of six who doesn't know how to work iplayer instead of turning on the dusty tv in the conservatory set to the same channel
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zx_spectrum_30
(@zx_spectrum_30) reported
@Lord_Arse Thought the sensible move would be to scrap BBC 4 and put it’s content on iPlayer but reading the article seems there may be some regulatory issues there.
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JF
(@JF_1010) reported
@dannywallace At first I got cross with this, but actually, I don’t even have my Virgin TiVo box connected to my tv. As long as the content is still available via iPlayer, for me and mine, it’s not going to affect how we already consume BBC stuff. Big up for the Assassins Creed work 👍🏻
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Richard Chester (or the angriest 30something Brit)
(@RACNOAPOLOGIES) reported
BBC 4 going online only, even if it has become a mostly archive channel, is another reason to cut the licence fee. World cinema in a 9pm or 10pm slot. The Proms. Art. What made the channel work. iPlayer isn't the same thing. Big error from the Beeb.
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Jane Merrick
(@janemerrick23) reported
Interesting/sad thing about CBBC: its target age group is 6-12. My daughter (11) probably hasn't watched a CBBC programme for two years, and only then it was The Worst Witch streamed on BBC iplayer. She watched Newsround in Year 6 classroom. And I'm sure she's not atypical.
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Lord Iyiyim of Marmaris 🇪🇺🇬🇧🇪🇸
(@iyiyim) reported
@ZombyWoof4 But they're only moving it to BBC iplayer which is a free service. The difference will be that it moves from a scheduled platform to an on-demand/streaming one. I'm no expert and i might be reading it wrong but if I'm right, not sure it's going to be a problem.
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Ida
(@wood_ida_) reported
the BBC is simultaneously pushing for deregulation that will allow it to post more of its archive to iPlayer. it would help achieve savings targets by populating [the cbbc section per se] with old programmes rather than commissioning exciting new ones if it so wanted
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Back the BBC 📺📻📡📱
(@back_the_BBC) reported
@BbcBring They have - Britbox abroad is iPlayer. But main problem is BBC is so strapped for cash, it has already sold rights to most of its programming, so it can't put them on another platform it owns. Eg Netflix already has the rights to Peaky Blinders
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Thomas Wright
(@Thomas_W_Wright) reported
@aPChell @MisKissBangBang @pocketjaffacake Iplayer content is of a higher quality than Netflix.
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Saadia J.
(@miniibabybel) reported
@hannahy_y It’s ok - not had much time to watch it really! Busy at work. I have watched some of it on iplayer. I’ll prob catch up better next week during half term. You?
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Throwback C Magnon
(@throwback_c) reported
@MeurerCommunity @snarwani "BBC iPlayer only works in the UK. Sorry, it’s due to rights issues." I tried a couple of proxy servers but so far no joy.
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Sophie 🐈🌱🌍
(@sillysoap) reported
@BBCNews Surely you can look at how moving BBC Three online didn’t work to see it won’t work for BBC Four. I don’t want to watch BBC channels online, I want to watch them on a TV! Catch up and iPlayer works fine alongside the channels!
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Naughtylilprincess12
(@Naughtylilprin2) reported
@DermotMcGrath @cbbc Well what about those parents that can't afford a TV license!? 97% of the UK has internet access, 95% superfast (which you don't even need to watch bbc iplayer). You're making problems where they don't exist. Younger people prefer on demand the BBC is moving with the times.
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Joe Hart
(@fawltytowers69) reported
@jimalkhalili To be honest we haven’t been able to receive BBC4 on Freeview for years, and switched completely to watching BBC on iPlayer due to building work / Bilsdale burning down. Not sure we’ll ever go back to linear viewing. The times they are a’changing.
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Rachel 🏠
(@herenowherry) reported
Anyone know if there's streaming options for that BBCR1 Big Weekend thing for outside the UK (other than whatever fans end up doing)? Their iPlayer didn't work in the US for the performance this week.
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CJR 🇺🇦
(@buttonalltheway) reported
@ClaydenBeauty10 Yes! Although IPlayer captions don’t work for me atm, for some reason I can manually add them. I’ll try to get them as accurate as possible though since the accents are a bit hard for me to understand.
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Trooper
(@Trooper10617919) reported
@HazelRothschild @mhspshadow @davidcavanagh4 cbbc have good programs, Troop like to watch some, will still work on iplayer on the telyvision?
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Jonathon Carley
(@Jonathon_Carley) reported
Even if it goes on iPlayer (which isn't even promised at this point), the budget will be minimal and the quality and quantity will be affected, even with the best will in the world. It can never recover as we have seen with BBC 3 and the young adult audience.
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🦊Basil Brush-Off 🦊
(@basilbrushoff) reported
@howlieT Somewhat dependent both on the "smart TV" (e.g. mine is about 8-9 years old and iPlayer doesn't work on it because BBC changed the technical backend and LG have never updated the telly software) and households having access to fast internet to stream over.
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Sarah Webb_Phillips
(@SarahWebbPhill1) reported
@scottygb Really bad move from a digital inequalities point of view. Whether rural Internet speeds or financial restrictions not everyone can access iplayer to stream shows. Locks out high quality educational programs from potentially already vulnerable / disadvantaged people.
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Paul
(@whendowelive) reported
@KevKoeser IMDb has 200, but includes things like Time Crash and 2-3 minutes clips that I assume are iPlayer exclusives, so maybe the production team is counting similarly.
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Master Megan VGC Future Champ🇬🇧
(@PokeMasterMegan) reported
@noel_sergeant @Ustazjoseph @AngelaMarston The channels are disappearing though. They won’t be on the Telly anymore. They’ll be online. Which might be a problem for people who can’t afford it. I might avoid iPlayer for the time being…
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Paul Fleetwood
(@MacAlbatross) reported
I don't really have an issue with BBC4 going iplayer only, as I don't have a working TV I do have major issues with the BBC not making the serious history and science documentaries that I regard to be a key part of public service broadcasting.
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Garry
(@MoominCanada) reported
@SarahScire @davidakin @BBC I know the BBC mandate is obviously to serve UK first, but it would be great if they could work out a way to have international iPlayer which could be supported by a fee. As an ex-pat, I’d like that and I know several others who would too.
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Paul Foreman
(@pauljames87) reported
@AngelaMarston Whilst it's awful they will be available online .. happened to BBC 3 which returned. CBBC online prob will be best.. using it on iPlayer is so much better than watching live
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JOE 🇺🇸
(@FLAJOEB1) reported
@expressvpn Guys, NBC Iplayer not working in Florida??? Please fix ASAP
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Lauren
(@Lauren0191) reported
@JonnyMao My son just asks for "iplayer" now to watch that awful rabbit on instead of the actual channel
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🦊Basil Brush-Off 🦊
(@basilbrushoff) reported
@howlieT And sadly the BBC are frequently the worst culprits for it - messing with iPlayer has bricked that functionality in an entire generation of "smart" TVs like mine, the shitshow of the iPlayer/iPlayer Radio/BBC Sounds apps, etc...
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Listless Hater
(@donnyfaison) reported
@shampaange Just terrible planning all around. Tried to bank hard on iplayer withy asking whether iplayer is even fit for purpose.