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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (41%)
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Sign in (26%)
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Playback Issues (26%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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G.wilson
(@Gwilson52079172) reported
@itvfootball Your website for the second time in a week cut me off and started at rhe end of the game at half time because inwas watching it half an hour later, its pathetic never have this issue on BBC iplayer, needs sorting out
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Paul Gannon
(@PaulGan17035594) reported
@jimalkhalili Well it does seem rude Jim but often I go to bed and put on iplayer to watch one of your docs but sadly I end up falling asleep but then I go back the following night to a point I remember. Anyway I always finish them. Outstanding work
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Keith D. Leslie
(@IceEmperorof) reported
@HewittJSB @simon_schama "BBC iPlayer only works in the UK. Sorry, it’s due to rights issues." How do we Yankees watch Simon's latest? Help!
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Dave 🇮🇪🇬🇧
(@drb7743) reported
@jiff1967 And the itv x app is serious crap. I have no trouble getting a smooth stream on iPlayer , prime, Netflix etc but with itv x always buffering, shocking
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anna cassar
(@oddbohemian) reported
@Whyjay99 Ad break, well timed! Doesn’t the Roku help with iPlayer? I’ve never used one.
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Zoidbob.Simpsonpants
(@TroyMcgreeney) reported
BBC iPlayer is ******* awful, shits about 2-3 minutes behind, every time I’ve used iPlayer the goal has been spoiled for me
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anna cassar
(@oddbohemian) reported
@Whyjay99 IPlayer, All4, and Netflix, et al work fine as did ITVhub before the update. Telly is from 2015. Annoyed I can’t cast from my iPad and resent having to buy a stick. I’ll watch on iPad, see if it’s any good before getting stick.
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MaidAlice
(@NigaiamaiNeko) reported
@sparklekitty10 @ITVX @ITV Apparently the app doesn't work properly on TV, I tried to use the TV browser and that didn't work either so had to open up laptop to connect via hdmi to TV to get live.... absolute headache, wish it was more like bbc iplayer.
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Jus
(@CraftyJus) reported
@BBCiPlayer Tried to catch up on 6pm News which was mostly World Cup calling it news could be done under Trading Standards! iPlayer broke down even then. Useless app sort it!! & it's the app as no problem with other apps. Got zero chance of Happy Valley I'll see it on Netflix when it hits
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Durham Whines
(@DurhamWhines) reported
BBC IPlayer **** app but playing perfectly NetFlix easy working perfect Amazon 4k playing with no problems ITVX - **** app, clunky streaming... It's just terrible...
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A Folky Dork
(@FolkyDork) reported
@scottygb The main problem is unlike iPlayer, it's not in 50fps, which is terrible for sports broadcasts.
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Daniel 🏳️🌈🏴🇬🇧
(@ThatWelshGuyDan) reported
from
Swansea, Wales
Forced to watch jesc on BBC iplayer which means it'll be a relay delay. God help me
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hoskas
(@hoskas) reported
With iPlayer being a minute behind the live pictures at least I'm spared the terrible nerves of actually watching it unspoiled
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sarah raad
(@tentspitch) reported
@JohnnyPolar44 Didn’t work on Jake’s MacBook, just endless spiny circle! Everything else was working like iPlayer etc so deffo just them.
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m, slightly resurrected.
(@goddamnitwhyy) reported
in no particular order, three thoughts that need to be shitposted: 1. 'the music of time' by john burnside is a hug in a book. 2. portugal was to defend hindu rights today, say the sanghis. 3. why is only one of my IG mutuals (worst one) following bbc iplayer.
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圣诞笨蛋
(@CurtExplores) reported
@ruima I actually regularly watch with my VPN on, so not sure if it would work overseas? Or maybe Douyin can still tell I'm in China despite my IP Address (BBC iPlayer & Google often tend to see past the VPN)
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Roger Cullingham 🇬🇧🇺🇦
(@thamesweb) reported
@1957AJB @back_the_BBC Just checked the iPlayer version. Extended coverage of problems of availability. This ALWAYS happens when such a story breaks. The supplies are in wholesalers, just need a day or two to arrive in local pharmacies UNLESS of course govt has failed to plan ahead (again)
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Jimmy Jungas
(@JimmyJungas) reported
@thebassa2 @JFaeTheYY My live channels don't work Stevo, so I use iPlayer for BBC
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Richard Foster
(@richardfoster1) reported
@madebygoogle It just keeps buffering & jumping (especially watching live TV, but also non-live) No such issues on Disney+ or iPlayer
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Graeme Wallace
(@Waldomatt) reported
from
Grangemouth, Scotland
Due to a scheduling issue I'm watching Eng vs Fra on the STV app on the laptop. Its shite quality. The Iplayer is 100 times better.
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Katie Georgeson
(@KatieJayne81) reported
@virginmedia I am connected to Wi-Fi and can watch iplayer and itv hub. It’s just the virgin tv box that has the issue
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Sofia Smith
(@sofiaxsmith) reported
Where is todays @SaturdayKitchen on #BBC iPlayer? I want to watch it & the latest one is only last week’s with Cliff Richard. It’s been broadcast & ended so shouldn’t todays #SaturdayKitchen (10 Dec) be available? @BBCiPlayer can you help me please?
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Mixture
(@TheMixture8) reported
Don’t know if they’re gonna have #EastEnders on Dec 12th on iPlayer before hand at 6 am or not. 🧐 Don’t have to work that day. So I can properly sob and have time to pull myself tgt for any task later during the day. It’s better for me this way than having to do it before bed.🥺
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Ablokefromleven
(@ablokefromleven) reported
@TheDontastic @Markstirton @BBCScotland IPlayer - be warned it’s awful
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Michael Quinlan
(@QuinlanJMichael) reported
@itvhub @itvhubhelp Nothing is new to me - why does it make it more difficult to set up than BBC iplayer! I have no time to fix it up
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DorsetGirl
(@DorsetGirl1) reported
@Flashmaggie I enjoyed it, though there were the usual problems with everything being a bit dark. I also thought the volume was very low - I had it right up on the iPlayer and also all the way up on the headphones (which I *never* do), and it was only too loud once, when people were shouting.
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Glos' White
(@GlosWhite) reported
@AaacccccCcc @nikefootball Yeah it's awful, messes with your eyes when there's any movement. Ridiculously I switched from the main iplayer feed to the 5live commentary version the picture is worse which makes the shirt less of an issue
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SanCastle Air
(@SancastleAir) reported
@ITVX That's the thing isn't it. Have you improved the functionality of the software in a low bandwidth situation. As I only have a 4G connection the hub drops out on a regular basis especially when it can't pick up the ad stream. Both iPlayer & the Foreplayer work without fuss.
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tonynewquay
(@T0nynewquay) reported
Just watched 'County Lines' on the iplayer. Shocking to know that up to 10,000 children as young as 11 are involved. Pure evil amongst us grooming these kids to do their evil work. Bastards. #CountyLines
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Amanda LeRoy
(@LeRoy8123) reported
@realjosephmawle How do I listen to the lecture in the US? It says BBC iplayer is not available here. If anyone knows and reads this tweet…help a girl out.