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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (58%)
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Buffering (28%)
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Sign in (8%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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IksnisarobOfde
(@borrieboy21) reported
@DigibitVPN No UK On Demand servers linking to iPlayer tonight... 😠
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Caitlin
(@landslideskies) reported
I just want to watch Killing Eve, is anyone else having trouble with iPlayer or is it just me 😭
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Matt Hunter #10
(@MattHunter09) reported
@EthanDLawrence BBC content is shown on Netflix yes but it is also shown on Britbox and iPlayer. It's more likely that, like much other quality programming, they've sold out in order to keep the BBC 'viable' whilst actually eroding what quality they once had to effective dust.
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Pearl Sanguine
(@PearlSanguine) reported
In other news I have managed to replace the broken chromebook. I am thrilled as i can now watch iplayer in bed.
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Michelle ✧* · . ✵
(@Goldsugarx) reported
I’m re watching pretty little liars for the millionth time on BBC iPlayer and why is it so clear??? Like this is looking ultra 4K movie quality???? From 2009???
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Jemmy55 🏴 🇮🇱🇬🇧
(@Jemmy551) reported
@virginmedia I’ve only got one box, but every time I want to use Amazon Prime I have to do a reset. I don’t get the same problem with the iPlayer.
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Kevin Dack
(@KevCarFixer) reported
@YouViewSupport Yes I went through all those steps with Sony. On the App I go onto guide, go back to a previous day and select a prog, press enter & nothing happens at all for BBC iPlayer but it does work for All4 & My5. ITVX not available yet.
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Dave 🌻🏳️🌈🍰🧘🏻♂️💆🏼♂️
(@DaveWishingsky) reported
@ruth71500499 @BBCRadio3 It does this every now and then, same on the iPlayer. Its such a nuisance. I don't understand why there is a sign in, we e don't have to register a wireless, i can sort of understand the telly as you need a license.
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Sue
(@Sue210260) reported
@AuntiePegg Was this a new one? I was at work😢 Have to look at iPlayer.
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Lynn Dalton 🇪🇺 🇺🇦🌹🌈🌍🇺🇦
(@lynnBdalton) reported
from
Stockport, England
@WatchingTVnFilm None. Only watched Strictly and some movies on Sony. Telly shockingly awful most of the time but especially at Christmas. Will watch Ghost Christmas special on iPlayer.
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Deena Shooka
(@DShooka) reported
@DigibitVPN Any updates on reestablishing the uk servers? I have had no access to tv at all today due to the uk servers not working with Bbc iPlayer, itv x, all 4 or My5. I would have thought the issue would have been resolved by now!
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Lee Monk
(@AlleesLee) reported
@ITVXhelp Why can't I watch the Christmas edition of Doc Martin? Says there's a problem with internet but other programmes are fine. Also BBC Iplayer, netflix work perfectly.
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Ellen Richards 🏴🇪🇺
(@CyberEllen1994) reported
@ITVX @ourrachblogs @ITVXhelp I s’pose. But since the adverts play seamlessly, as does BBC iPlayer, Netflix, YouTube, Amazon’s Prime, etc. but *not* ITVx, I already have good empirical evidence that the TV I’m using is not the problem… 🙄
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🏳️🌈BalluM🏳️🌈
(@TrueLovEBalluM) reported
@sharonsstacey You might not like it but have you ever considered that there are people out there who have to work and do like to be able to watch it on iplayer, besides it's almost 2023. Please don't be so selfish that just because you don't like it you take it away for people who do like it.
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simran
(@dotslashsimran) reported
also why does bbc iplayER NOT WORK OVERSEAS
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Sparkly 💙
(@SparklyFellElf) reported
@coolAngieWalton Back in work today, but assume it will be on iplayer for a bit
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Graham Orr 🇺🇦
(@GrahamOrr15) reported
@Largsgal @BDevlin1 @Largsgal Maybe try the iPlayer and work through the series before you dive into the special.
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lou
(@louskitnjoe) reported
@realseanslater I watched it early on iplayer because I have work later but haven’t posted any spoilers
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Jason Pickthall
(@JPickthall) reported
So. His Dark Material S3. iPlayer only and very quiet in terms of promo. That bad is it? Book 3 was always the worst and would be most challenging to do.
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Old Bones
(@Frasier67Blank) reported
@STEMthebleeding Haven't heard that particular problem here, but it can happen When I sold TVs,we ended up telling customers that not all apps might work perfectly. One great Samsung TV got slated on our website when first released, because the iPlayer app wasn't working BBC were updating it..
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Grant "Hawks by 17" Ritchey
(@SkepticalDDS) reported
Need some help from my UK blokemates or other tech savvy sapiens. I'm dying to watch @Detectorists- I got on iPlayer via VPN but I don't have a telly license. Am I SOL or is there a workaround. Thanks!
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Prestonpans Hearts (Gogs Hanratty) 🇱🇻⚽️
(@PansHearts) reported
@RabD1967 @SkySports @BBCSportscene I watched in iplayer when I got in and thought it was my PC. Awful being that out of sync on telly!
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Smitty
(@smits83) reported
@DannyGleeballs @Remembering_Rik Can I get the iplayer to work here in the states?
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💙💙
(@softestbutch) reported
as a sidenote the version currently on iplayer has SOME DUDES dubbed right over the terrible dan and phil cameo i mean come on. stripping away the rich historical context of this film
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Donny
(@Donny_Dingo_) reported
@googlenesthelp hi, when I try to play a programme on BBC iPlayer or a radio station on BBC Sounds I get the message “voice actions aren’t available for that app”. Have rebooted nest hub and all apps up to date. Please help!
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Scott McMurray
(@DouneScott) reported
"Asking for help isn't giving up, it's refusing to give up." Watching The Boy, the Mole, the Fox & the Horse on iPlayer. What an important message. If you need help please reach out. Support is available. @samaritans are available on 116 123.
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Deena Shooka
(@DShooka) reported
@DigibitVPN Any updates on reeatabloshing the uk servers? I have had no access to tv at all today due to the uk servers not working with Bbc iPlayer, itv x, all 4 or My5. I would have thought the issue would have been resolved by now!
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Joe
(@YorkshireLad76) reported
from
Castleford, England
@scottmyers_uk I was hoping it was going to run smoother, but nope, still all over the place. I guess breaking off for adverts doesn't help, but there's lots of gaps and black screens whilst it thinks about things. iPlayer always appears a lot smoother, but then so does 4OD.
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Donny
(@Donny_Dingo_) reported
@madebygoogle It’s solely bbc iPlayer and bbc sounds that doesn’t work with voice commands
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Stephen Sangster
(@SteveSangster) reported
@virginmedia Hello. No we are now watching the The Boy, The Mole, The Fox and The Horse on iPlayer no problem. So assume this is an issue with @DisneyPlus today. 😢