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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (32%)
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Sign in (28%)
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Playback Issues (25%)
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Crashing (15%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Hackney |
Playback Issues | |
| Poplar |
Sign in | |
| Horncastle |
Sign in | |
| Leicester |
Crashing | |
| London |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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7hiccmel0n 🍉
(@nifaeatsmelons) reported
BBC iplayer your quality is dog **** do smthn about it
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Chris Jones 🐀
(@ChrisJonesBiz) reported
@VodafoneUK Ever since we switched from EE to Vodafone Fibre Broadband we have had problems with buffering on iPlayer and ITV Hub apps on the TV. It is worse in the evening and impossible to watch on these apps after 19:30 event when the TV is wire connected to the hub.
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Paul Jermyn
(@jermyn55) reported
@itv the adverts for ITV X are the worst most boring and ridiculous I’ve ever seen. Just a simple ITV Hub is changing to ITV X would suffice and I hope that ITV X will be simpler to navigate than ITV Hub, you could learn a lot from BBC iPlayer.
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James Early
(@JamesEarlyFP) reported
ITV Hub has crisp HD quality whereas BBC iPlayer doesn't seem to have quality better than a potato, I want to enjoy the football but can't tell which player is which lol
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Alex Orka Golf
(@AlexOrkaGolf) reported
SAs Rouge Heroes on #BBC iPlayer is quality
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マシューズザワールド
(@MattyVsTheWorld) reported
Oh and quality of the football on BBC iPlayer on a browser sucks hard @BBCiPlayer I have 1GB so know it’s not my ISP. I get UHD on my tv with a tiny processor but on my jet fuelled PC I get 420p??
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anna
(@_annaxb) reported
this woman on iPlayer commentary is awful I don't need a second by second narration love I've got two eyes in me head #URUKOR
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MancPacker 🇬🇧🏈🧀
(@MancPackers) reported
@callum1512_ Can I get this on iPlayer? This commentary is absolutely awful @BBCSport
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Omages
(@Omages1) reported
@FrazzlesR Also let talk about the quality of the video of BritBox it terrible especially on staged shame it not on iPlayer
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Phil not Bob
(@Bob71136804) reported
@BBCiPlayer why is my iplayer constantly getting stuck and buffering? It’s been doing it for the last couple of months. Before that it was fine. Netflix, Disney and Prime all fine…..I’m fed up of it tbh. I’m forced to pay £13 a month and it doesn’t work!!!!😩
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The Last Girly Swots to join Tw❄️tter! 💙 😷 🇺🇦
(@TheLastPersont2) reported
@BBCiPlayer oddly the video quality is a lot better in the @bbcstrictly clips posted on Twitter than on BBC iPlayer on our laptop - especially in the middle of dance sequences when iPlayer gets very blocky/blurry, definitely room for improvement - please fix it BBC! #Strictly
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David Thomas
(@UVuuMe) reported
Extreme gravity event causing time to distort in Qatar or Virgin Media local bandwidth issues slowing iPlayer streaming. Nearly 10 minutes behind the action now.
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Fuji
(@Fuji720x) reported
@BBCSport Iplayer is lagging like mad. FIX IT PLEASE
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Alex 🦁
(@goodzorr) reported
This is the first game I've watched via the BBC iPlayer app on my pc and the quality is trash. Watched it via UHD on my TV and it's fine #URUKOR
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sorcha
(@brumnordie) reported
who the hell designed the new itvx UI? Cos it's awful and clunky. Redesigned in an attempt to catch up on the bbc's years old iPlayer? when you cant even find a channel schedule? Give me a break!
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Dr Charlotte Lydia Riley
(@lottelydia) reported
Am I missing something or is the television coverage of this World Cup terrible? Trying to find a day’s highlights package on iPlayer and there are a few 3 min clips and nothing else, except for some full replays of random matches
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Scrat 🐝 🇬🇧🏴
(@Scrats_Nuts) reported
@Stanley_Walker @talkSPORT I tried the iplayer radio 5 live commentary, equally as awful pair on there. Sounded like Mike Tyson and another woman.
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willie reid
(@wreid287) reported
@IndiaWilloughby I’m from glasgow I remember it well I watched both parts on iPlayer a few weeks back - terrible crime
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Jack hicks
(@Jackhic61983843) reported
@BBCMOTD @BBCiPlayer @BBCSounds Who's commentating on the iplayer coverage? They're both awful, they've pronounced godin 5 different ways since the game started and keep repeating themselves over and over
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coca †
(@_pinkpyramids) reported
iplayer’s so behind help
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Nick Oldham
(@NickOldhamBooks) reported
Obviously had to watch The One Show on iPlayer after seeing the hashtags and can confirm it was a car crash!
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Steve Evans
(@s11_blade) reported
@BBCiPlayer why is the stream so glitchy? No issues at all watching on ITV stream, but iPlayer buffers, picture quality keeps dropping, what's going on? #URUKOR
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Mike
(@porrig) reported
Tuning in to find out Dalot isn't starting is almost as disappointing as the drop in quality when switching from iPlayer UHD to @itv's dodgy version of "HD". #worldcup2022
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Fahima
(@fahimaaaaaaaaa) reported
iPlayer is the worst
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sara who?
(@sasha2deep) reported
st*ged3 not being on iplayer may be the worst thing happening to me rn
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Richard Easterbrook
(@1Easterbrook) reported
@brettd1981 Yep, UHD on iPlayer smart tv app is great - the streaming through the website is terrible
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Dave @ United Online
(@united_online) reported
@JackWhitman_7 Yeah, they're using the same commentary for the iPlayer and radio. It doesn't work and comes across as annoying.
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Chris Savory
(@cjsavory) reported
@archiert1 Archie, do German TV figures take into account streaming? Just curious - BBC split out TV vs iPlayer/website streams when reporting numbers for the England-Iran game. How many of those 16m were watching online while at work etc, given the day/time?
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Richard Easterbrook
(@1Easterbrook) reported
What on earth has happened to iPlayer? Picture quality streaming this World Cup is terrible. Even ITV have sorted their act out this time round
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Mark Winspear
(@markwinspear) reported
Watching the world cup on iPlayer through the smart TV makes me realise how poor in comparison @SkyUK picture quality is, even in UHD