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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (46%)
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Sign in (26%)
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Playback Issues (23%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Buffering | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Bundessupporter
(@bundessupporter) reported
@BBCSport the law forces us to pay the TV tax to watch live..so make your iPlayer Work properly..not losing sound 5,6 times every minute !!!!!!!!!! Disgrace !!! You lot should be defunded !!!!!!!!!!!!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!??
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Why
(@Why_Really_2017) reported
Anyone else having an issue with BBC1 on #skyglass it will not load the channel! Thanks for BBC iPlayer I can still watch #WALENG
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Kevin Hargaden
(@kevinhargaden) reported
@L_I_Editor All the main services have apps. I have just moved over to Pure VPN from Express VPN and both work perfectly for me with iplayer (once the cache is clear)
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neilmca-inc
(@NeilmcaIinc) reported
@AgentDowling Are they actually uncut episodes though? the iPlayer versions are awful. Are the music sections back in? Cheers
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Kat_d86
(@D86Kat) reported
@melinda26640476 VPN to choose British server and watch on BBC iPlayer? Might work
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Nerd Person
(@NerdPerson5) reported
@ThomasH90175738 @nerddenreal The only reason why they wouldn't is if they were scared that The Collection sets wouldn't sell well if The Classic Series was on Iplayer but The Modern Series still sells well so Physical sales shouldn't be a problem.
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#66 🇺🇾🇦🇷🇳🇱🇸🇦
(@Trentslegacy) reported
@Trentiago @TrujistaSancho Sky go has the ITV channel on there so this doesn’t work for BBC iPlayer games
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Jack Thomason
(@VinylJack) reported
@MannGeorgia @tom_mckinney What sort of stuff are you looking for? I can let you know about all sorts of shite. There's a 90 minute doc on the history of Covent Garden on iplayer that's not as terrible as it sounds on paper. And the podcast Dead Eyes is very very good indeed.
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Віталійn't
(@CatSmile87) reported
@Gandrushka BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice. =(
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Paul Stocks
(@Paul_Stocks_IFA) reported
@skytv I wonder if you can help pls. I have a Q box hardware number 32B106 and a LG UHD HLG compatible tv which quite happily shows HDR UHD sky broadcasts. Bbc iplayer app in Sky, however, doesnt show UHD programs but I see people can view UHD on their sky iplayer app?
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Andrew Mogg
(@MoggAndMogg) reported
@Lucy_Worsley Binge Fest on the iPlayer Lucy, some of your best work/outfits yet. #thinkingmanscrumpet
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Paul Stocks
(@Paul_Stocks_IFA) reported
@sky I wonder if you can help. I have a Q box hardware number 32B106 and a LG UHD HLG compatible tv which quite happily shows HDR UHD sky broadcasts. Bbc iplayer app in Sky, however, doesnt show UHD programs but I see people can view UHD on their sky iplayer app?
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Magnificently Messy
(@WhitehouseRm) reported
@BBCiPlayer help please?! I’ve just changed my broadband provider and now can’t watch iPlayer on my Samsung smart TV… getting various error codes. All other apps are working
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Max🏴🐢
(@maxlufc5) reported
HATE watching on iPlayer but my virgin media box is broken in my bedroom 🫤
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Nickrf1966
(@nickrf1966) reported
@ITVXhelp @itvx I believe ITVX wont work on my Samsung tv? The app has just gone. If correct, wont be going out an buying a new tv! Still has iplayer, All4,My5, Netflix, Amazon Prime etc.
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Soylent Green
(@FairlyScunnered) reported
@pfhf65 @DocSquiffy genuine UHD feed. The BBC Iplayer UHD feed is just the same low quality HD feed as the terrestrial broadcasts so it's pointless!
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Andrew Yee
(@AndrewYee2) reported
For some reason the normal BBC 1 HD does not work on my TV so was on BBC Wales HD Usually the same apart from regional news. But just wondered why I did not recognise any of the commentators voices!! Watching now on iPlayer. Will be a bit of delay - although it is in 4k so
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Gareth Terrace
(@garethterrace) reported
Hi @BBCiPlayer I have to sign in to iPlayer every time I use it on my TV. Yet other apps remember me. Is there anything I can do to fix this?
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Sam Deptford
(@sdeptford7) reported
ITVX through your smartTV must be one of the worst UX set ups I’ve seen on any streaming platform. And on your phone you can’t minimise the screen to use the rest of your apps like BBC iPlayer, SkyGo, Netflix etc. Very frustrating seeing as they have half the World Cup games.
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Nena - Lauren’s day 🎂🎉🎈💖🧘🏻♀️💜
(@TEstateofmind) reported
@Angelaw04572769 @dog_luvr88 @chiarafer24 the iplayer plus v*p** I think, I have never managed to make it work without, or I’m doing something wrong
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robotbeef72
(@robotbeef72) reported
BBC Iplayer down? Seems like their servers can't cope with the bandwidth again....
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Lord Cutler Beckett
(@Lord_C_Beckett) reported
Is iplayer in 4K but BBC1 not? iplayer looks crisp as until it moves, then it blurs up. Shouldn't be an issue but I might miss the one bit of action!
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Jamie Moss
(@Moss230116) reported
@Lardman316 @Ash83STFC Correct, she personally was winding me up. I’ve left now to head too work and watch England 1minute behind on the iPlayer.
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TopicalJohn
(@TopicalJohn) reported
Not sure what is worst @bbcnews Covid coverage or @BBCSport iplayer live stream coverage?
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Michael Dobbin
(@Dobbin999) reported
@Terracesider @ITV Agreed, it’s awful compared to BBC iPlayer
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Perry
(@pelpezperry) reported
I've got a 2 min delay on the game, watching via iplayer on my fire stick as terrestial is not working and cba to sort it. My brother is ruining it for me on the family group chat. Nonetheless, CMON ENGLAND!!!
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P.G. Chodehouse
(@mynnoj) reported
@Bojack00s iPlayer is really far behind for some reason, it's worse than it was for 2018. Broadcast TV no issue.
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Sam
(@FalseNineRole) reported
@DanTheStripe Haha I know the feeling, I’ve had BBC iPlayer and ITV hub open at work most of the day too.
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Paul Stocks
(@Paul_Stocks_IFA) reported
@SkyHelpTeam I wonder if you can help pls. I have a Q box hardware number 32B106 and a LG UHD HLG compatible tv which quite happily shows HDR UHD sky broadcasts. Bbc iplayer app in Sky, however, doesnt show UHD programs but I see people can view UHD on their sky iplayer app?
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The FPL Fan (Andrew Yee)
(@TheFPLFan) reported
For some reason the normal BBC 1 HD does not work on my TV so was on BBC Wales HD Usually the same apart from regional news. But just wondered why I did not recognise any of the commentators voices!! Watching now on iPlayer. Will be a bit of delay - although it is in 4k so