iPlayer status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Buffering (38%)
• Playback Issues (30%)
• Sign in (16%)
• Crashing (16%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Leeds	Crashing	7 hours ago
Godalming	Buffering	3 days ago
London	Buffering	5 days ago
Gateshead	Crashing	7 days ago
St Austell	Playback Issues	9 days ago
Sheffield	Buffering	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Les Twigg (@LesTwigg) reported 3 minutes ago

  @clive_wilson @BBCiPlayer Ours stopped working a couple of days ago. Just stalls on the BBC iPlayer logo. All the other channels are fine, just the one we have to bloody pay for doesn't work!

• 
  Janet Squires (@Poke_In_The_Eye) reported 5 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer I hate Wes Streeting - can’t help it he’s just to smarmy & insincere.

• 
  Luca (@MonthOfSundaes) reported 8 minutes ago

  Watching #DearEngland and impressed again by what a stifling, awful handicap the British sports and news media is for anyone trying to make a difference. Top telly, this, tho'... #bbciplayer

• 
  Ryan Glendenning ✨ (@RyanSoapKing25) reported 8 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I just hope Mark's reckless actions at the end of tonight's episode don't backfire on Vicki or Lauren. They've both got so much to lose. Grant has landed Mark in a whole heap of trouble but I can't wait for the Mitchell/Branning feud to be revisited. 🔥👏🏼

• 
  Nick Fletcher (@nicklesfletch) reported 9 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Why wasn't ravi sectioned earlier. He needs help. #eastenders

• 
  ScottieTinkerbell (@sc_tinkerbell) reported 9 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer My thought wow nobody was actually hurt in that. Minor injuries only. But nobody really trapped, no broken bones. Everyone just walked out. Ravi the acting is fantastic!

• 
  .. (@_lg_1972) reported 11 minutes ago

  @EnglandRugby @BBCiPlayer I think barring 1 or 2, this is the worst squad and management I've seen for many a year

• 
  Davide (@Ivorbigyin11) reported 11 minutes ago

  Exposed : The high street crime crisis. BBCiPlayer 😳 Ripping the absolute p*ss out of the UK. Broken Britain.

• 
  P (@pgsaunders) reported 14 minutes ago

  @Defendthewest17 And on @BBCiPlayer So brilliant that it makes me sad. BBC refuses to make anything as intelligent. Current documentaries treat us as idiots. Beauty is overridden now in favour of edgy camera work, etc.

• 
  Peter Jones ⚒️🔭🌍 (@innov8tor3) reported 15 minutes ago

  Approaching 24 hours outage, now, @BBCiPlayer , with a @SamsungUK TV that won't load beyond the BBC menu system. This is rendering the BBC licence fee we pay subject to challenge on a non delivery of service basis. It seems Samsung are pivoting to a pay for upgrade model? 🤮.

• 
  Clive B 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🕉️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@watertiger69) reported 17 minutes ago

  @BBCSport @BBCOne @BBCiPlayer Quite possibly the worst game I've seen this season. 😴💤

• 
  Good Guy Barry (@Goodguybarry) reported 18 minutes ago

  @BBCSportScot @BBCiPlayer I've never quite understood why Scottish media have always fallen over themselves to laud Craig Gordon. Fantastic shot stopper but really terrible in most other basic aspects of goalkeeping

• 
  Trevor Gibbons (@trevorgi) reported 19 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. Real ‘cool’ uncle at a party vibe…

• 
  Peter Jones ⚒️🔭🌍 (@innov8tor3) reported 20 minutes ago

  Hey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?

• 
  Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported 24 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer So now Denise has told Jack quickly but there's still a problem of course. I expect she won't want chemo treatment but will go for it eventually.

• 
  Older&Weirder - Here We Go Again 💙 (@older_n_weirder) reported 28 minutes ago

  @BBCiPlayer never saw 2012 and I really missed out didn’t I? Thanks for putting it on along with W1A before 2026. Quality.

• 
  konatona (@konatona1) reported 34 minutes ago

  @BBCMOTD @BBCiPlayer arsenal have problem

• 
  Steve Jones (@antoniosteve) reported 38 minutes ago

  @newswatchbbc @BBCBreakfast @BBCiPlayer BBC News wasn't the worst, by a long way. But they did contribute.

• 
  jamie (@jamiethinking) reported 40 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer The government just raised my council tax 6% wiping out any and all so called efforts they have made ! This labour government has broken everything

• 
  Paul Miller (@Mill01234565) reported 40 minutes ago

  @bbcdebatenight @BBCSounds @BBCiPlayer No one, I saw, mentions the amount of people using their own money to go private. But governments UK and Scottish spend more time dealing with ideological or minority issues. Whether its SNP or Labour we are being let down and we seem happy to vote for the muppets letting us down

• 
  𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported 42 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer He is an awful character already! Can't stand him

• 
  Champions 67 (@MCeltmick) reported 42 minutes ago

  @BBCSportScot @BBCOne @BBCiPlayer Can't help yourselves. pundits either current or ex Sevco. Every week.

• 
  Iain From Argyll Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@BonnieScotland_) reported 44 minutes ago

  @bbclaurak @BBCOne @BBCiPlayer I suspect that both these women work for British intelligence agencies.

• 
  Claire Duffett (@duffett_claire) reported 48 minutes ago

  @Lord_Sugar @BBCOne @BBCiPlayer Was going to say they spelt it phonetically but that doesn’t work either

• 
  Andy P (@frjack) reported 49 minutes ago

  @NordVPN I used to use you, but about a year ago your system stopped working with bbciplayer. Is this still an issue or did you fix it? I ask as my renewal is up again

• 
  zac (@Omegapoint111) reported 51 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews What an embarrassing load of utter ****. ******* awful

• 
  The Men's Advisory Project (@MensAdvisoryP) reported 52 minutes ago

  @StephenNolan @BBCiPlayer This is why MAP or Women's Aid provide time & support whilst a victim thinks through their options. We support them with examining risk and making safety plans and work together to see how to leave safely. For so many, leaving or ending the relationship is the most dangerous time

• 
  Jamie Walters (@JamieWalt78) reported 53 minutes ago

  @bbcpress @BBCiPlayer I know it’s for a good cause but this was just terrible I don’t think I laughed once it was just painfully bad.

• 
  Joseph H Clarke (@clarkejoseph49) reported 53 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer What was that poor attempt fire effect at the end of tonight’s episode? That CGI fire was absolutely terrible.

• 
  C . A . T (@DeathUnicursal) reported 58 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit