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iPlayer status: streaming issues and outage reports

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 29% Sign in (29%)
  • 27% Playback Issues (27%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Margate Crashing 4 days ago
Pontypridd Playback Issues 5 days ago
Didcot Playback Issues 10 days ago
Southampton Playback Issues 11 days ago
Cheltenham Buffering 14 days ago
Aberdeen Sign in 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • itsMoNiQu3
    ✨ Kaz’s pink Bonnet🧚🏾‍♀️🐉 ✨ (@itsMoNiQu3) reported

    BBC iplayer… you had one job. Please fix the delay😫

  • elliejwilson
    ellie (@elliejwilson) reported

    very pissed off that iplayer has decided to crash on me right

  • SausageCecil
    Cecil Sausage (@SausageCecil) reported

    @spectator Tried to watch the France v Switzerland game on my phone whilst at work on a break. Kept on showing the same 30 seconds loop. Awful service. IPlayer interface is also terribly slow and clunky.

  • abbieshepherdz
    abs (@abbieshepherdz) reported

    the whole of not going out is on bbc iplayer yes pls can my wifi now work then 😩

  • protopigeon
    Franz (@protopigeon) reported

    Is the BBC iPlayer always such terrible video quality? I'm not using wireless and have a 350Mb connection. It's unwatchably bad

  • rodbegbie
    Rod Begbie (@rodbegbie) reported

    @HELENLOVE123 We’re watching on ITV, but that’s because the Beeb blocks the VPN I use from accessing iPlayer, but the STV site let me in no problem!

  • 1BadMouseDB
    Dave Bond (@1BadMouseDB) reported

    @GaryLineker @alanshearer @rioferdy5 working nights so won't be at home but will be watching on the iplayer on the way to work #ItsComingHome

  • sukisben
    alex 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sukisben) reported

    iplayer has decided to not work anhmore so i will be ending it all goodbye

  • unbearablemo
    ⭐6️⃣ Mo 🏆1️⃣9️⃣ (@unbearablemo) reported

    @Fai2aan **** you I am going into work with iplayer running with my earphones, gotta be hearing it when working tbh

  • EOngley
    Emma Ongley (@EOngley) reported

    @MartinSLewis Has to be BBC as we no longer have TV & iPlayer is the only place you can watch it live. This decision to go streaming only has proved to be a major problem in terms of being able to watch live rugby, F1 etc. I don’t want to pay for all of Sky /Virgin just for a couple of hours

  • craigybratt
    Craig Bratt (@craigybratt) reported

    Pub has got the game on iPlayer and not actual TV. Help. #ENG

  • KlassyKonsa
    Monstrous Mings 🏴󠁧󠁢󠁥󠁮󠁧󠁿🦁 (@KlassyKonsa) reported

    Is Iplayer not working for anyone else?

  • OwainAlty
    Owain Sutton (@OwainAlty) reported

    @AprilPreston_ On a 90-second buffer now on iPlayer, so will have to guess what that means...

  • IuvIuv4joshie
    k ♡s a (@IuvIuv4joshie) reported

    who wants to give me their itv login or their iplayer login ????

  • sbiswas1337
    Sujit Biswas (@sbiswas1337) reported

    @synergy_1000 @BetCIub Not sure about Sky as I don't have it but it should work if the TV supports iPlayer.

  • zedzed96
    🌝🇵🇸 (@zedzed96) reported

    Is iPlayer going to crash tonight...

  • TundeeFN
    Tundee (@TundeeFN) reported

    Why is iPlayer not working

  • hbafilmshorts
    Terry PRIDE Twinspin 🧼😷↔️☀️📻🏳️‍🌈 (@hbafilmshorts) reported

    @leharve80 For rubbish picture quality, choose SD on BBC One or ITV, for better HD go to BBC One HD or ITV HD or for a UHD picture go to BBC iPlayer on supported connected 4K televisions. If you want to gouge your own eyes out, try streaming it on ITV Hub before crying in the corner.

  • caldwellrowan29
    Rowan (@caldwellrowan29) reported

    Now do I go for BBC iPlayer which will be two minutes behind but will work or ITV Hub which is only a minute behind but won’t work?

  • EdJamesAuthor
    Ed James (@EdJamesAuthor) reported

    @MasonCrossBooks @BBCSport It’s worse than you can imagine. Not even 25fps so football looks terrible. Also, looks like you can do the 5Live commentary on iPlayer.

  • Aleinav
    Aleina V (@Aleinav) reported

    @BBCOne I hope the iPlayer doesn’t crash during the match as it’s already paused 3 times. Come on #England🏴󠁧󠁢󠁥󠁮󠁧󠁿

  • richardbushnell
    Richard Bushnell (@richardbushnell) reported

    @MartinSLewis I'd be watching ITV if it was Clive Tyldesley and Ally McCoist, but other commentators on both channels are just awful, so because BBC iPlayer is better for live streaming, BBC it is

  • darrenwaters
    Dario Aqua (@darrenwaters) reported from Cardiff, Wales

    @EvilBoris I’ve given up trying to watch UHD on iplayer. Never seems to work well.

  • Carmonte
    Tony Walters (@Carmonte) reported

    Which app has the smallest delay for lads at work tonight? Iplayer or itv (through sky Go) ? Cheers if you know

  • RawFnEu
    Rhys (@RawFnEu) reported

    @JawshAU does itv or bbc iplayer work in aus if so watch there

  • ftbIdxniel
    daniel (@ftbIdxniel) reported

    BBC iPlayer is the worst thing itw😭😭 IM 7 ******* MINUTES BEHIND

  • bear_nugs
    The Nugs Bear (@bear_nugs) reported

    iplayer @BBCiPlayer stop stuttering. Don't care if the quality has to drop. Don't want to miss the game.

  • surminus
    Lau Melon (@surminus) reported

    @liam_dos I watch on iPlayer and have this problem, I have to close my window to avoid spoilers

  • RhysWyn19
    Rhys Wyn (@RhysWyn19) reported

    The commentary for the tennis on BBC Iplayer is quite possibly the worst commentary I’ve ever heard of any sport

  • kwamiodoom
    Kwami Odoom (@kwamiodoom) reported

    Doesn't help that iPlayer is a minute behind so we heard the screams and knew it was coming.