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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (59%)
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Buffering (27%)
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Crashing (11%)
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Sign in (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Crashing | ||
| Buffering | ||
| Buffering | ||
| Sign in | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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BeerNouveau
(@BeerNouveau) reported
So many people clickin "refresh" on iPlayer I'm surprised their servers haven't gone down! :¬D
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Jordi | XboxEra
(@jordicampbell1) reported
@neonepiphany Much appreciated, to be fair it hasn't worked for a significant amount of time. I presumed it was probably because the TV station no longer wanted it on Xbox. The other main UK station dedicated apps work fine, BBC iplayer, ITV Hub, 4 on Demand etc....
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Sarah
(@Sarahleo115) reported
@KirstyR1986 Same here. Everything else working fine. Iplayer is working with no issues.
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Mandz
(@GingerMandz) reported
@Jim41254103 Agreed. Unfortunately I have only been able to watch the first 2 eps and can't watch the rest as iplayer won't work here 😭
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KatieK
(@kk1700) reported
@bbciplayer There are no subtitles for Episode 4 of “The Responder” on BBC iPlayer. It shows the option, but when you click it, it disappears and no subtitles are shown. Can you please fix this and add them. The other four episodes have them and are fine.
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Simon Pardoe
(@SimonPardoe) reported
@4Viewers Thanks, but why NO warning? We were up to Series 6! iPlayer tells you how long things are available for, didn't see anything on your platform @Channel4 @All4 #TheWestWing #All4 #PleasePutTheWestWingBackOn4 Also, your website contact form in broken, hence this tweet.
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Kev Meredith 🏳️🌈🏴🇸🇪🇪🇺
(@KymriskaDraken) reported
@PeopleOfUK I shall have to see if I can, ahem, persuade BBC iPlayer to work.
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Shoyeb Jeeva
(@ShoyebJeeva) reported
Hello @SamsungHelpUK @SamsungUK #Samsung smarthub features not been working since midday on my @SamsungUK #Samsung smart TV please help, cannot access any of the iPlayer, Netflix, YouTube, tv just keeps turning off.
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tukru, still morbid bisexual
(@kissakerho) reported
@sadaboutmylife i just decided that once i've finished catching up on Screams (only have 4 left to watch before monday's solo cinema trip) i'm going to watch the film which apparently is a terrible throw all the franchises at it mess. it's on iplayer until sunday 1.45am, yikes!
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Jo Brandon
(@JoBrandon1983) reported
Anyone else have a @BBCiPlayer buffer issue? All other apps work perfect but iPlayer buffers loads! I’m trying to watch #Mandy .... so funny btw.... if I could bloody watch it!!
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Chris Milner
(@chris_railway) reported
@M_Struthers Thought it was awful. Hammy acting, so-so dialogue etc. Lacked a real sparkle. What is worth watching (IMO) is Hidden Assets with Angeline Ball on iPlayer.
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Charlie
(@ASonNamedBort) reported
I have one of those work days tomorrow where I'm spending three hours working but eight on trains so please send me some Netflix/Disney+/iPlayer recommendations xx
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Hannah Metcalfe
(@HanMeABeer) reported
Help! I want to watch the documentary but can't seem to find it anywhere. iPlayer keeps taking me to BBC England. Help
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ELLIOT EASTWICK'S WORLD FAMOUS HOT SALT
(@WorldFamousHot1) reported
from
Glossop, England
@moomoo_captain Tried that and changed location to Scotland ok iplayer bit didn't work
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Hazel R🧐thschild
(@HazelRothschild) reported
Anyone else having problems getting on @netflix #Netflix @NetflixUK this is the 3rd day it's not working! I just get the countdown of doom and it isn't my Internet because amazon, iplayer etc work fine?
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Brand Storyteller ✨The Story Hotel™️
(@gillianography) reported
Anyone having problems with BBC iPlayer??
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Brand Storyteller ✨The Story Hotel™️
(@gillianography) reported
The BBC iPlayer app is getting on my tits at the moment. Is anyone else having problems with it?
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Moehoffenstein
(@Moehoffenstein) reported
@colinphoenix Huge thanks & will read.Title? (BBC iPlayer needs me to install a VPN to work in the States though and b/c of rural location, the lag would make it untenable I’ve heard. Have no experience with VPN.) Again, thanks! Was looking for a new read.
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Land of the Free -Home Of The Slave
(@Mama_bear_cubs) reported
Tried to watch #TheDecadetheRichWon but BBC iPlayer only works in the UK. Sorry, due to rights issues.
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James 🌲🌳
(@JamesHar16) reported
BBC News are silent on this issue. Even on iPlayer
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Dominic Lipscombe
(@DomLip94) reported
Watching this brewdog thing on the iplayer. This american couple need help, pair of head cases
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Imogen
(@Imogenlemon02) reported
@MagsMannifield Sorry I didn’t get his name. You can catch it on iPlayer or parliament tv. They kept using the Ukrainian issue as an argument that the Opposition should ask about whether the PM broke the law,
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Xtreambeam
(@Xtreambeam) reported
@ThreeUKSupport All other services work, Amazon prime video, Disney plus, iPlayer, YouTube etc. It’s just Netflix that wont’t work.
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RS
(@RScubism) reported
@dylangrice Does the BBC iPlayer work in Switzerland?
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Ash
(@miniash7) reported
@themadbrewery In England and I’m watching it no problem. Just go on iplayer and search Disclosure
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Sam Alexander
(@MediaSja) reported
Just watching Four Lives on iplayer. How awful were the police?!? Shouldn’t be surprised sadly but bloody hell #fourlives
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Nich
(@NichWithAnH) reported
Middle way idea: BBC becomes a member-run organisation. Different levels of membership, some with voting rights, say. Those folk who think 43p a day is a massive bargain can pay a bit more, and idk maybe their iplayer shows can be viewed for longer than 28 days. Work in progress.
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Sarah A 💙
(@sarahwasp) reported
@DebbieBlackma14 Thank god my iplayer has signed out and I need to restart the internet as I might well have watched it all and I have work tomorrow!
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the ghost in the corner of the room 👻
(@70sGhostChild) reported
It was my first day in PQ today and my mother in law texted me to tell me her iPlayer is broken
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sally Crozier
(@PoppyPennyPagan) reported
@LouiseLacy Subtitles don't work on iplayer at least not on my TV