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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 30% Sign in (30%)
  • 27% Playback Issues (27%)
  • 25% Buffering (25%)
  • 18% Crashing (18%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Blackpool Buffering 5 days ago
Cambridge Buffering 14 days ago
Edinburgh Sign in 16 days ago
City of London Playback Issues 16 days ago
Nice Crashing 21 days ago
Wirral Playback Issues 24 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • thenightswstch
    Will (@thenightswstch) reported

    @StephenNolan @DHamill2004 @BBCiPlayer Dermot just summed up the problem quite clearly there without even realising what he just done.

  • albarr1978
    Alex Barrett ☘️🇮🇪 (@albarr1978) reported

    @bbceastenders @BBCOne @BBCiPlayer The storylines are awful right now and the so called acting is even worse

  • ranahabarana
    Ranahabarana (@ranahabarana) reported

    @bbceastenders @BBCOne @BBCiPlayer Sorry but these two sound like teenagers fighting over some toy! I mean he is literally her dad & grandfather 👴 f her children and he wanted to make up with his kids! Seriously no thoughts to her mental issues & challenges!

  • shauntberry
    Shaun Berry (@shauntberry) reported

    @bbcquestiontime @BBCiPlayer @BBCOne And straight away FB is focussed and seething about Jenricks comment. Terrible presenter of QT. He’s not even on!

  • GoodName4X
    Rust is good (@GoodName4X) reported

    Can't access @BBCiPlayer . Red button not working on any device.

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer A huge and emotional day ahead for Patrick as he prepares to meet his grandson Josh for the very first time. After eveything that happened with Jasmine - you can't blame him for thinking the worst. He's got nothing to worry about though. #EastEnders

  • SilentHitoshura
    Paul R (@SilentHitoshura) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer Invading the pitch isn’t the issue, the retaliation from Huns was the issue. 100% of the blame like with the Ibrox club and they need to do better in the future

  • nickyjanehill
    Nicky Hill (@nickyjanehill) reported

    @darrenjadams @anon_opin @BBCiPlayer Drives me mad!! I like auto play of the next episode of the thing I’m watching but I don’t want to watch Casualty or Waterloo Road. Ever. I delete from continue watching but next day they’re back. Terrible development team.

  • sc_tinkerbell
    ScottieTinkerbell (@sc_tinkerbell) reported

    @bbceastenders @BBCOne @BBCiPlayer My thought wow nobody was actually hurt in that. Minor injuries only. But nobody really trapped, no broken bones. Everyone just walked out. Ravi the acting is fantastic!

  • Reciprocity5904
    𝗣 𝗦 (@Reciprocity5904) reported

    @StephenNolan @DHamill2004 @BBCiPlayer If I went into my local pub... If I went into my local shop... Who are the problem here?

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCiPlayer Priya is a big part of his problems because she is enabling him, always playing down his bad behaviour etc. as just now. Neither of them seem to get that actions have consequences.

  • melaniebelle808
    melaniebelle (@melaniebelle808) reported

    @bbceastenders @BBC @BBCiPlayer Denzel brought bad medicine into the house. Now Yolande must find an Obeah man to fix this. And she won't find one in yellow pages.

  • doffcocker
    doffcocker (@doffcocker) reported

    @BBCArchive @BBCiPlayer the phrase “eclectic collection” is doing a lot of work in that sentence and i need to know more

  • LesTwigg
    Les Twigg (@LesTwigg) reported

    @antonydandrea1 @BBCiPlayer Took us numerous attempts to even log on then when we eventually got to the program it would only play a few seconds then start buffering. Pausing it for a couple of minutes seemed to do the trick. No problem with ITV.

  • melonax9
    melonax9 (@melonax9) reported

    @tlukethompson @BBCiPlayer ******* FINALLY A BETTER QUALITY !!!!

  • gallonupper
    Siobhan Mc Dermott (@gallonupper) reported

    @StephenNolan @BBCiPlayer Loads??? No it's about 10 people. Distraction bs as usual. This issue is simply not affecting the majority of us. Your childish antics and your same callers day in day out! Norman & Brian 🙄 impossible to listen to for anyone with a bit of common sense

  • _lg_1972
    .. (@_lg_1972) reported

    @EnglandRugby @BBCiPlayer I think barring 1 or 2, this is the worst squad and management I've seen for many a year

  • dolfingray
    Booba (@dolfingray) reported

    @StephenNolan @gordonlyons1 @BBCiPlayer If they are entitled to them then what’s the issue? You know you are punching down here Stephen? People with disabilities and conditions having to justify themselves to you and your sensationalist reporting. Poor form.

  • EdVeigh36753
    Ed Mc Veigh (@EdVeigh36753) reported

    @StephenNolan @gordonlyons1 @BBCiPlayer The tax avoiders are the worst 😫

  • JAC2725
    jeno (@JAC2725) reported

    @BBCiPlayer deciding to show 2/3 of an ice hockey game and show the last third a hour after it’s played. AWFUL BROADCASTING.

  • Eaaphc2023
    Easphc (@Eaaphc2023) reported

    @StephenNolan @gordonlyons1 @BBCiPlayer I call mornings the Peugeot school run as all the new Peugeots outside the school every morn. I know the drivers and they don’t work. *** all wrong of them

  • LesTwigg
    Les Twigg (@LesTwigg) reported

    @clive_wilson @BBCiPlayer Ours stopped working a couple of days ago. Just stalls on the BBC iPlayer logo. All the other channels are fine, just the one we have to bloody pay for doesn't work!

  • robertbegg_art
    robbie does stuff (@robertbegg_art) reported

    @IKnoTheTruth2 @Helen_Barnard @BBCiPlayer ...that is generally the goal of adverts, yes. their success rate isn't really the issue OP is complaining about

  • DGroundhopper
    Drunken Groundhopper (@DGroundhopper) reported

    @liam_barnett @BBCiPlayer Yeh im with you on this, cut the fighting out and we have a safe environment, but unfortunately people see the ultra culture as the problem, I know lots of folk that hate what they do, like I say, cut the trouble out and it'll ve fantastic

  • Rockmusic70S
    Rockmusic70's (@Rockmusic70S) reported

    @PatrickJoh21665 @GWandShows @BBCiPlayer Gorgeous and after the awful weather we've been having

  • musomusings
    Sara Foster (@musomusings) reported

    @EnarialP @Helen_Barnard @BBCiPlayer They do need to work on their algorithms though - if I’m about to watch a film about Emily Brontë, do I really want to see a trailer for FA Cup coverage?

  • ItsKempy_
    𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported

    @bbceastenders @BBCOne @BBCiPlayer That Josh is just terrible, cant act and I just can't stand him.

  • PatelShant84519
    Shantilal Patel (@PatelShant84519) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer I get my present and I still could not get a place the council wouldn’t help me. I was on road for two weeks, but yet these people come in and they get a nice four star hotel three 3 meal a day what a ******* joke

  • PhilColclough78
    Philip Colclough (@PhilColclough78) reported

    @Helen_Barnard @BBCiPlayer First world problems?

  • clive_wilson
    Clive Wilson (@clive_wilson) reported

    @BBCiPlayer There are issues today with the iPlayer app no longer working on the Roku 3840 Streaming Stick, without warning. Other 3840 users are also affected. Is there a reason for this? Planned or unexpected?