iPlayer status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (36%)
- Crashing (32%)
- Playback Issues (14%)
- Video Quality (11%)
- Sign in (7%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 8 days ago |
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Playback Issues | 14 days ago |
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Sign in | 23 days ago |
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Crashing | 1 month ago |
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Buffering | 1 month ago |
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Video Quality | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Sorcha Ní Ruaidh (@SorchaNiRuaidh) reported@danny_robins @BBCiPlayer I just finished it and it was a fascinating watch. But I can't help thinking that even as a 12 year old, Janet may have had some knowledge of The Exorcist, which came out in '73, I think, and may have been acting out with that in mind. Know it doesn't explain everything.
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John Huyton (@JohnHuyton) reported@bbcquestiontime @BBCSounds @BBCiPlayer Probably the worst Question Time I’ve ever seen. Total trash 🧐
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Eternal Flame🔥 (@DazzMetalFlame) reported@k_heyrab @bbceastenders @BBCiPlayer Would you rather he be boring and soft like he was a while ago? Also therapy doesnt always work, sometimes you end up worse
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Film Noir UK (@FilmNoirUK) reported@JoeFrady @BBCiPlayer So it wasn't just us with a terrible Blu-ray then?! This is the (what we call) the 'French Correction' edition; but it's the one which they cleaned up after the disastrous release.
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Martin Paul (@martinianpaul) reported@SeventiesLegend @BBCiPlayer I'll never understand how these things work. Plus, why are Radio 4 plays only available on Audible?
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John parent (@ParentJohn) reported@_SoccerScribe_ @1968Tv @BBCiPlayer Commentary is awful, agreed. They show a lot of games from 2022 WC especially the final. It’s better than nothing I guess.
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very rad (@veryrad113332) reported@bbceastenders @BBCOne @BBCiPlayer I think they could have made more of how Kathy was pushing him to have one drink. I think a lot of people can relate to being pressured to just have ‘one’. Ultimately is Ian’s choice of course but peer pressure doesn’t help.
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Marjorie ***** (@MingeyMarje) reported@bbceastenders @BBCiPlayer Just awful lazy writing at the moment…
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J's Us (@kellzik) reported@bbceastenders @BBCOne @BBCiPlayer Josh is a terrible human being.
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carcosa (@staynoided808) reported@bbcquestiontime @BBCiPlayer @BBCNews Awful, simply awful. This is the bottom of the barrel, BBC.
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Voluntarily Bald (@VoluntariIyBald) reported@bbcquestiontime @BBCiPlayer @BBCNews I’ve seen some ******* dreadful **** on this app. Truly awful stuff. This is now within that pantheon.
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Gelasius Corbin (@crabshank) reportedThe worst thing about watching the World Cup on catch-up is how long it takes them to upload the matches @ITVX @BBCiPlayer
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Harumph 😾 (@lasagneinmyshoe) reported@bbceastenders @BBCOne @BBCiPlayer He's literally in the flash forward so we know he's in it for 6 more months. The flash forward has sucked so much intrigue out of the show and left a sense of dread as we now know we are stuck with the abysmal twins until New year's as well. Terrible idea poorly executed
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TV Fan (@BbukSave) reported@bbcquestiontime @BBCiPlayer @BBCNews What an awful use of the license fee
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S☀apnut (@soapnut48) reported@bbceastenders @BBCOne @BBCiPlayer Ben Wadey has ruined this show, Michelle Ryan has been treated appallingly 🤬 Nobody can blame her for quitting, her stories and scripts are terrible. To axe the character permanently is just pure nasty and spiteful. Axe Wadey NOW.. the fans are angry 😤
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Sarah Watts, the Dragon Princess (@SarahWatts51281) reported@BBCiPlayer Why are the Doctor who episodes going from the episode you started from then fine in the middle then go back to the start of that first one, fix it please
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Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported@DazzMetalFlame @bbceastenders @BBCiPlayer The main problem was the lack of emotion with the cast knowing Honey was missing and held hostage. Diabolical...
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McQ8 (@McQ8__) reported@BBCSportScot @BBCiPlayer Quality
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Steven Wilcox (@StevenWilc34988) reported@bbceastenders @BBCiPlayer @bbceastenders made some errors. Why was Jack wearing a surgical mask and apron in one scene with Denise, and the following day he, Chelsea and Libby wore no mask? Surely, with Jordan in the hospital as well, they can transfer germs to each other.
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Good Guy Barry (@Goodguybarry) reported@william27504693 @BBCSportScot @BBCiPlayer It's not high bar, MON's goalies were poor e.g. Douglas, Hedman etc. Only after Boruc Celtic GK's vastly improved. Gordon brilliant shot stopper, just unfortunate he's garbage at crosses, prone to gaffes & terrible with ball at feet which is vital in modern game.
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Westie (@Wee_Westie29) reported@bbceastenders @BBCOne @BBCiPlayer Thing is Gray will actually get with it as technically he’s not done anything wrong unless he’s planning an escape. It’s Sheila who’ll be in trouble as she’s the one whose actually taken Jordan #Eastenders
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Urm (@erm2urm) reportedNot long upgraded to 360. Is there a reason I need to login to @BBCiPlayer every single time I open it? I can't get into my @DisneyPlus account on one of the boxes. Not too happy with this 360 service atm. Could you help please @virginmedia
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Donna (@Donna14634857) reported@bbceastenders @BBCOne @BBCiPlayer I’ve watched EE from day dot, since NY it’s the worst it’s ever been. Far fetched, ridiculous story lines that just don’t make sense or wouldn’t happen or far fetched it’s laughable , boring, more miserable than it ever was.
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annie cj 🌿💚🌿🦋🌿🦎🌱🐸 (@cj_annie) reportedAnyone else having trouble with @BBCiPlayer loading tonight? It's trying to blame my Internet connection (which looks fine!)
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Andrew (@Grokton) reported@BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer So now Denise has told Jack quickly but there's still a problem of course. I expect she won't want chemo treatment but will go for it eventually.
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Robert Stead (@SteadRobert) reportedThe @BBCiPlayer does my nut in, why is it so slow and dimwhitted. Just work for once. Every time I try to use it with my mum at the care home, sod all for 30 mins. @ITVX works like a dream.
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CharlesWynfordLodge (@2hrTV) reported@bbcquestiontime @BBCiPlayer @BBCNews And you thinking this is cool, or amusing, or appropriate is part of the problem. It's bloody dreadful.
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Karl Burdekin (@karlburdekin84) reported@BBCBargainHunt @BBCiPlayer Been rattling all last week for my bargain hunt fix. Wot a talent that is 👏🏻👏🏻👏🏻👍
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Iain From Argyll Scotland 🏴💙 (@BonnieScotland_) reported@bbclaurak @BBCOne @BBCiPlayer I suspect that both these women work for British intelligence agencies.