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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 31% Playback Issues (31%)
  • 27% Sign in (27%)
  • 21% Buffering (21%)
  • 21% Crashing (21%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Nice Crashing 1 day ago
Wirral Playback Issues 4 days ago
Manchester Buffering 5 days ago
Cheltenham Sign in 6 days ago
Truro Playback Issues 6 days ago
London Playback Issues 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • TirnAOge
    Cats Rule (@TirnAOge) reported

    @bbcpress @BBCiPlayer Hmmmmmm, not sure how this will work. He is so full of himself and full of being "Welsh" (I have nothing against Welsh people in general). Shame as I always enjoyed this show

  • ultra_crepidity
    @ultracrepidity (@ultra_crepidity) reported

    @BBCSport @BBCSounds @BBCiPlayer Amazing footballer, but disastrous manager and terrible pundit. Why or why is the BBC flogging this dead horse?

  • PhilColclough78
    Philip Colclough (@PhilColclough78) reported

    @Helen_Barnard @BBCiPlayer First world problems?

  • ranahabarana
    Ranahabarana (@ranahabarana) reported

    @bbceastenders @BBCOne @BBCiPlayer Sorry but these two sound like teenagers fighting over some toy! I mean he is literally her dad & grandfather 👴 f her children and he wanted to make up with his kids! Seriously no thoughts to her mental issues & challenges!

  • kath46blue
    Sheila Hounslow (@kath46blue) reported

    @CliveMyrieBBC @BBCOne @BBCiPlayer Oh no Clive . I can’t stand tea . The smell makes me feel sick . I have to stand at arms length when making my husbands tea ! I haven’t had a cup since I was 5 years old . And when I left school and started work . They made me tea Girl . Making 15 cups at break time !

  • MensAdvisoryP
    The Men's Advisory Project (@MensAdvisoryP) reported

    @StephenNolan @BBCiPlayer This is why MAP or Women's Aid provide time & support whilst a victim thinks through their options. We support them with examining risk and making safety plans and work together to see how to leave safely. For so many, leaving or ending the relationship is the most dangerous time

  • BennyH391512
    Benny H (@BennyH391512) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system

  • nickyjanehill
    Nicky Hill (@nickyjanehill) reported

    @darrenjadams @anon_opin @BBCiPlayer Drives me mad!! I like auto play of the next episode of the thing I’m watching but I don’t want to watch Casualty or Waterloo Road. Ever. I delete from continue watching but next day they’re back. Terrible development team.

  • innov8tor3
    Peter Jones ⚒️🔭🌍 (@innov8tor3) reported

    Approaching 24 hours outage, now, @BBCiPlayer , with a @SamsungUK TV that won't load beyond the BBC menu system. This is rendering the BBC licence fee we pay subject to challenge on a non delivery of service basis. It seems Samsung are pivoting to a pay for upgrade model? 🤮.

  • cfs_jo
    Jo (@cfs_jo) reported

    @BBCCasualty @BBCOne @BBCiPlayer Worst episode in a long time.

  • eddie_corrigan
    Brodie Bruce (@eddie_corrigan) reported

    @PayReps26654 @Helen_Barnard @BBCiPlayer I’d say that’s an Amazon or internet issue not the BBC’s

  • thenightswstch
    Will (@thenightswstch) reported

    @StephenNolan @DHamill2004 @BBCiPlayer Dermot just summed up the problem quite clearly there without even realising what he just done.

  • lickle_monster
    Saor Alba (@lickle_monster) reported

    @ITVX fancy getting the Ireland v Scotland 6 nations match up on replay or something so folk can watch it that couldn’t see it live? Don’t have these issues with @BBCiPlayer when they show the matches. Just saying.

  • sukeve_xo
    s h a b s 🌷 🦚 (@sukeve_xo) reported

    @bbceastenders @BBCOne @BBCiPlayer Sukeve clip during ******* visibility week? IKTR!!! But come on now guys, we've done the "Suki doesn't communicate when she's stressed and trying to make everyone's problems go away" before and she learned from it, if we're not making a point of showing her growth and how she's adapted for the better on this adoption journey and it's just revisiting old habits with no reasoning or closure, it's giving inconsistent.

  • smeg9
    Ian Smedley (@smeg9) reported

    Always know when @BBCNews is about to switch to local news even on @BBCiPlayer because the quality absolutely tanks. I understood why it might on satellite, but on iPlayer??

  • georgespence1
    George Spence (@georgespence1) reported

    @BBCMOTD @BBCiPlayer That screeching woman commentator on Arsenal game would do your ears in. Had to turn the sound off. Terrible from @BBCSport women are not compatible with the men's game.

  • stpejo
    Edj (@stpejo) reported

    @StephenNolan @EoinTennyson @BBCiPlayer Pretending not to be part of the problem means you will never be part of the solution. Spending Friday night in RVH ED in excruciating pain along with 180 or so other people like me. To talk to my GP meant waiting until Monday after Thursday’s request for help. My GP doesn’t like to take messages. “What can you do as my GP to help?” the receptionist told me.

  • innov8tor3
    Peter Jones ⚒️🔭🌍 (@innov8tor3) reported

    Hey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?

  • ThomasF24943789
    @TheMediaAvenger (@ThomasF24943789) reported

    @Lord_Sugar @BBCOne @BBCiPlayer The worst thing they can do is serve RAW CHICKEN

  • Mingoobies
    Shuahae⛸️ (@Mingoobies) reported

    @BBCiPlayer get somebody to fix the stream please. I'm trying to watch the figure skating team event and it's showing all sorts of random other sports

  • NTilley21717
    Nigel Charles (@NTilley21717) reported

    @CliveMyrieBBC @BBCOne @BBCiPlayer Because I go to work

  • melaniebelle808
    melaniebelle (@melaniebelle808) reported

    @bbceastenders @BBC @BBCiPlayer Denzel brought bad medicine into the house. Now Yolande must find an Obeah man to fix this. And she won't find one in yellow pages.

  • Zibatsu
    Terry Finn QPM (@Zibatsu) reported

    @DetectoristsA @BBCiPlayer Small Prophets is not a patch on Detectorists. I seem to be in the minority. Really can’t get behind the hype of SP. Detectorists however, pure quality.

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders Either way this is such a terrible twist for all involved and I wish that Penny/Vinny Gina/Harry can be happy without this totally unnecessary twist. This is going to create so much unwanted drama and tension for everyone involved.

  • KylieMulcare
    Kylie Mulcare (@KylieMulcare) reported

    @bbceastenders @BBCOne @BBCiPlayer Elaine is being constantly written as a vile human, in the name of “comedy”. Her delivery and sarcasm worked when she was behind the bar of the Vic. Now she simply comes across like she doesn’t have a single redeeming quality. Writers Room, do better.

  • DaisyM40397
    daisy may (@DaisyM40397) reported

    @bbceastenders @BBCOne @BBCiPlayer Zoe and jasmine have been awful additions to the show

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer A huge and emotional day ahead for Patrick as he prepares to meet his grandson Josh for the very first time. After eveything that happened with Jasmine - you can't blame him for thinking the worst. He's got nothing to worry about though. #EastEnders

  • blacobass1969
    Blaco Bass (@blacobass1969) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer He's the worst of working class people. What a ****, tax dodger promoting other tax dodgers. Absolute ****.

  • Thenaish1
    Tosh (@Thenaish1) reported

    @Helen_Barnard @BBCiPlayer Can someone help Helen understand the difference between adverts and trailers. Cheers. Please donate to help others on the internet who cant read or think. 🙏

  • OMurchadha61
    Ó Murchadha (@OMurchadha61) reported

    @Phantomthe55th @BBCScotland @BBCiPlayer I don't wish to judge but, if you are a baptised Protestant who believes there are two Gods, you could be in serious trouble on judgement day. You are guilty of the serious sin of heresy. God bless.