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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 43% Buffering (43%)
  • 32% Crashing (32%)
  • 14% Playback Issues (14%)
  • 5% Sign in (5%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
London Crashing 4 days ago
Township of Evan Sign in 20 days ago
Southampton Crashing 24 days ago
Birmingham Buffering 25 days ago
Gillingham Crashing 25 days ago
Crowborough Buffering 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • seeressofkell
    The Wise Woman (@seeressofkell) reported

    @BBCBargainHunt @BBCiPlayer It was horrific, just awful

  • Grokton
    Andrew (@Grokton) reported

    @BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.

  • Sweetpea_Babies
    sam oconnor (@Sweetpea_Babies) reported

    @BBCSport @BBCiPlayer Please can you do something about the Wimbledon coverage in the late evening. It's been the same every day around 9pm...the coverage disappears and we have to scramble around iPlayer trying to locate the match...tonight it's the turn of Dimitrov. Help!!

  • JoeMcdonald1980
    Joe Mcdonald (@JoeMcdonald1980) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This might be the worst thing I have ever seen

  • QuestorTho9502
    Raymond Thompson (@QuestorTho9502) reported

    @BBCBargainHunt @BBCiPlayer That tiger was awful for that money.

  • HeadWarriorTWM
    Barry Wall (@HeadWarriorTWM) reported

    @sinton_alison @BBCiPlayer I did. It was like watching a car crash in slow motion

  • buckers772
    richard (@buckers772) reported

    @bbcquestiontime @BBCiPlayer @BBCNews The whole point that was largely missed (maybe deliberately) on this show is that there is one thing that AI needs and devours above all else. DATA. So the real problem we have now is who holds - or will hold - our data (NHS, digital ID etc). Corporations like Palantir. Oracle. They are not domestic companies and they are not interested in “solving our problems”. They exist to make more money for their owners and stakeholders. What do they do with our personal data? And whilst on the subject is it a coincidence that new UK GOV contracts are being awarded to those very companies who happen to be large clients of Mandelson, Blair etc? And that Blair has suddenly popped up to tell us the future is AI? And the chief AI officer of the Blair Institute was a guest on the panel? Some coincidence.

  • NoahLott72
    Noah Lott (@NoahLott72) reported

    @bbclaurak @BBCOne @BBCiPlayer **** off with this shite and **** the BBC. Who’d have thought it would be them who would platform this grifter to help her cause. I’m shocked I tell you. #defundtheBBC #dontpayyourtvlicence

  • Smiffysmifston
    🏴‍☠️Smithy🇮🇴 (@Smiffysmifston) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This better be some kind of awful joke

  • Goodguybarry
    Good Guy Barry (@Goodguybarry) reported

    @BBCSportScot @BBCiPlayer I've never quite understood why Scottish media have always fallen over themselves to laud Craig Gordon. Fantastic shot stopper but really terrible in most other basic aspects of goalkeeping

  • ipswoody
    Mark Woody (@ipswoody) reported

    When are the @BBC gonna fix the buffering issues of @BBCiPlayer tv app? During the World Cup and Wimbledon too 🙄🫣😔

  • AlexRic79797880
    AlexRichardson (@AlexRic79797880) reported

    @justalazyguyy @piersmorgan @BBCiPlayer I just woke up at 5.45, watched the game. Now getting ready for work. Not so much sleep missed.

  • WebSquirrel
    Sir Webblyingworth Brian Squirrelingtonshire 🐿 (@WebSquirrel) reported

    @bbclaurak @BBCOne @BBCiPlayer “Her version of events” I think that’s the problem to begin with, well at least she’s consistent 🤭

  • jeffprad1
    @jeffprad 🏴‍☠️ (@jeffprad1) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What a terrible waste of electricity. How much did this consume?

  • LouloAndStitch
    Lou 🇯🇲 🫢🫳🏾 (@LouloAndStitch) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This is terrible and you should feel bad. What a ******* waste of licensees money, a blight on the planet, and stain on the already worthless brand of QT and the BBC. A plague on both your houses

  • veryrad113332
    very rad (@veryrad113332) reported

    @bbceastenders @BBCOne @BBCiPlayer I think they could have made more of how Kathy was pushing him to have one drink. I think a lot of people can relate to being pressured to just have ‘one’. Ultimately is Ian’s choice of course but peer pressure doesn’t help.

  • SA01189711
    S.A (@SA01189711) reported

    @FootyAccums They're hiding it behind a paywall because they know everyone will see how much better the FA Cup final on BBC iPlayer UHD HDR HLG looks. It completely embarrasses the TNT Ultimate feed. The drop-off in quality since BT Sport left is an absolute joke. @BBCiPlayer @tntsports

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer So now Denise has told Jack quickly but there's still a problem of course. I expect she won't want chemo treatment but will go for it eventually.

  • BigTrunks_1
    Jumbo (@BigTrunks_1) reported

    @MorrisBrightMBE @BBCiPlayer Apart from the awful son who’s like a very poor charicature of Neil Morrissey & Yosser Hughes.

  • TeakleAlex
    alex teakle (@TeakleAlex) reported

    @bbctms @thehundred @BBCiPlayer I feel sorry for them all having to work on this wretched pantomime stuff so they can do the proper cricket

  • VoluntariIyBald
    Voluntarily Bald (@VoluntariIyBald) reported

    @bbcquestiontime @BBCiPlayer @BBCNews I’ve seen some ******* dreadful **** on this app. Truly awful stuff. This is now within that pantheon.

  • AllanG511622
    Allan G (@AllanG511622) reported

    @stvplayeruk It’s a shame your coverage of the World Cup football games is not in UHD 4k. Footage is terrible compared to the great BBC Iplayer UHD 4k coverage of games. @BBCiPlayer

  • MrNJ39
    Nathan Jarvis (@MrNJ39) reported

    @BBCiPlayer @BBC Can you watch World Cup football in UHD on the iPlayer using fire tv. It works via the iPlayer app on my Samsung TV but not my 4K Fire TV device? Is it broken? A lot of people are saying the same in forums

  • Goodguybarry
    Good Guy Barry (@Goodguybarry) reported

    @william27504693 @BBCSportScot @BBCiPlayer It's not high bar, MON's goalies were poor e.g. Douglas, Hedman etc. Only after Boruc Celtic GK's vastly improved. Gordon brilliant shot stopper, just unfortunate he's garbage at crosses, prone to gaffes & terrible with ball at feet which is vital in modern game.

  • Donna14634857
    Donna (@Donna14634857) reported

    @bbceastenders @BBCOne @BBCiPlayer What Joel has done was awful but I did feel sorry for him in yesterday’s episode has he changed we shall see.

  • JonAttwood1
    Jonathan Attwood (@JonAttwood1) reported

    Having watched Winterwatch 1963: The Big Freeze on @BBCiPlayer it's interesting to note that the only one piece of infrastructure that continued to work throughout the freeze were @bt_uk #copper lines & it's these that #BT in their stupidity are ending #LandlinesAreLifelines

  • flyingspud75
    Glen 'Riddo' Ridley (@flyingspud75) reported

    @wallsendredicko There's a world cup "best matches" highlights on BBCIplayer...lasts for about 2 hours starting from the 94 world cup...I watched that,as I was feeling the same...can't wait now,got a work wall planner and everything.

  • Grokton
    Andrew (@Grokton) reported

    @dnmcg @BBCiPlayer Hi! Spotted a UI bug on Red Dwarf. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team!

  • Mathieson4426
    The lefty Interrogator (@Mathieson4426) reported

    Will you sort your ******* iplayer coverage out. Bloody awful, whem ypu tell peopleto change channel and dpnt actually change the programme. Do you talk to each other? @bbctennis @BBCiPlayer

  • cj_annie
    annie cj 🌿💚🌿🦋🌿🦎🌱🐸 (@cj_annie) reported

    Anyone else having trouble with @BBCiPlayer loading tonight? It's trying to blame my Internet connection (which looks fine!)