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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (61%)
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Buffering (26%)
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Crashing (11%)
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Sign in (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Buffering | ||
| Buffering | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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🏴Elliot Webber🏴
(@elliot2116_) reported
BBC iPlayer actually work challenge (IMPOSSIBLE GONE WRONG)
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Chris
(@MichuBacca) reported
Ultra HD on BBC IPlayer did not work out in the end.
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Jason D McCormack
(@DjasonMcC) reported
@GaryLineker @itvfootball @markpougatch If England's chances of winning the Euros are based on the quality of the ITV hub app vs Iplayer, we're doomed. ITV hub stinks. Iplayer is Brazil's 1970 squad in comparison to ITV hubs England Euro 2016.
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Martin Miles
(@Milesy199) reported
@markpougatch Just don’t watch it on ITV Hub because tge picture quality is awful compared to BBC Iplayer, ITV Comms team is good though
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Mark Blackman
(@markblackman) reported
from
Clitheroe, England
Worst nightmare happens... Shawbridge LOSES BBC pictures due to the thunderstorm!! Thank **** I had laptop on standby for iPlayer! @ClitheroeFC
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Nicholas Cross
(@wfastronomer) reported
Sitting in a hotel room (2nd time in last 15 months), watching the game on my laptop, so I don't disturb Ying who is trying to finish some work. Only have earphones for phone, listening to Radio 5 live while watching BBC iPlayer. 1/
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Alex Baranowski
(@alexbaranowski) reported
The problem with watching the football on a computer is there’s a slight time lag on iPlayer which is really noticeable when you open up Twitter and people are celebrating a goal that hasn’t happened yet. Twice.
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Miggyluv 💙
(@miggyluv) reported
iPlayer quality is always pretty poor. I can stream 4k instantly from Disney and Netflix but watching iPlayer is like looking through an piece of glass covered in grease.
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Chris Wheeler
(@Darzil01) reported
@nufcscott1968 @Gavarnos @IanDunt Stuff varies. Usually I find bbc iplayer fine. Last night it was buffering horribly. Sky go worked fine. Day before I was trying to stream catch up on sky go, terrible quality and buffering. Downloaded it instead in 40 seconds and played perfectly!
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Dan Rogers
(@DanRoger5) reported
BBC iPlayer stream is ******* terrible! #ENG
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Nathalie
(@Natnoelle123) reported
@Wimbledon @WeAreTennis The court allocation is outrageous: Zverev and Medvedev have not played on centre court at all, Berrettini is relegated to small courts. And Manic Monday is not fun as we have to work while the BBC offers no recording option and replays only in the evening on the iPlayer.
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Adam
(@jambooksman) reported
@hepburkj @IanDunt @danwainwright I have been streaming only for years as well. BT Sport, BBC, Eurosport iPlayer, Amazon…all streaming live sports without issues. Only ITV Hub has problems. Should not need aerial to watch live TV in 2021.
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Johnovan.P.Hull
(@JohnovanH) reported
@bbc Just got home after work and planned to watch a replay of England match on iPlayer, but it won't let me!!! I have to leave at 630 for work 2moz so don't really wanna watch it at gone midnight! Why has your highlights package seemed incredibly useless for this tournament?!?
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James Dyas Davidson
(@JDyasDavidson) reported
@bt_uk We have a BT 4G hub using EE network for wifi and we suffer BBC iPlayer not working, TED talks not working, and now the network dropping out when on BBC news site. BT Mobile technical team have acknowledged the fault is with BT but months have now passed. What's happening?
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MickeyP1983
(@Mickey_P1983) reported
@GaryLineker Watching the match on BBC iplayer via my XBox. If we get into trouble I'll have to pick up my controller and take over 🎮🏴
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Drk ❼
(@dkcb0) reported
@BBCSport Fix the BBC iPlayer stream and it’s 2 minute delay you tossers. wtf is that.
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Nadia
(@dillon_nadia) reported
Is it me or does BBC iplayer have latency issues? Feel like I'm 1 min behind
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dominique😷Test, Trace & Isolate #BlackLivesMatter
(@dominiqueaudoin) reported
@GaryLineker @itvfootball @markpougatch Oh, no. Gonna have to watch in SD on ITV hub with the forced adds, the delay Vs the BBC’s faultless iPlayer in UHD. Let alone having to hear Ally McCoist criticise some of the best players of this time for their quality!
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Andy Leavy
(@midniteauth0r) reported
Paid for a subscription to IPVanish to watch iPlayer and it doesn't work hahah
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Cathy Marchant
(@Cathymarchant) reported
@Mandoline_Blue All sport bores me and that’s all there is on. Netflix/iplayer not working so I watched Dr Pimple Popper. That’s how much sport bores me.
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Tim
(@tjlawrence72) reported
Can the BBC send someone from iPlayer to help sort out itvhub for Wednesday evening?
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sporting club bang
(@SportingClubBAN) reported
@IanDunt Why don’t you watch it on broadcast rathe than the app? it’s not ultra HD/HDR like iPlayer but it’s miles better quality than ITV hub
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Ross ☄️
(@zexpe) reported
@wfastronomer IPlayer has a quite a big buffer.
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pinkcircle
(@HoveActuallly) reported
Where can I watch the full England Ukraine match on catch up someone? We were on a flight and have not yet heard the score. It’s not on iplayer, or itv catchup or YouTube. How ridiculous. Help please. #EnglandvUkraine
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Elin♡ it's not coming home 🏴
(@spaceslovebot) reported
my tvs broken atm so we're watching the match on iplayer which is 1 minute behind real time I'm texting my friend about it while watching and it's rly weird bcs he's like 'YESSSS THEY SCORED' and I'm just like wtf when??? and then end up seeing what he means a minute later
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Arthur Paneal
(@Arthur_Paneal) reported
@Samfr Would be interested to know how Iplayer figures are calculated. Many expats and others outside the UK use proxy servers to access the BBC for free.
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Michael Horkan
(@Michael_Horkan) reported
@IanDunt Agreed. BBC iplayer has it in UHD if you have a compatible tv, too. Only problem with that then is that it’s about 40 secs behind the action so you can hear neighbours cheer when we score
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Barbara Ann Jennings
(@bar_jen) reported
@allyattheangel @jackappleby No subtitles on All4 if you're using a Chromecast. Known bug which they acknowledge. Apparently C4 don't care about deaf people who like Google. No issues at all on iPlayer. 😤
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bigswift1
(@bigswift11) reported
Switched to the iplayer with @5liveSport commentary. Had enough of Mowbray and Jenas. Awful commentary. #UKRENG #ENG
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jacob has his hat on
(@jacobhashatson) reported
@TedNeath iPlayer, I’m at work