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iPlayer

iPlayer down or not working? Problems, status and outages

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 31% Sign in (31%)
  • 25% Buffering (25%)
  • 25% Playback Issues (25%)
  • 19% Crashing (19%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Didcot Playback Issues 4 days ago
Southampton Playback Issues 5 days ago
Cheltenham Buffering 8 days ago
Aberdeen Sign in 11 days ago
Cardiff Buffering 12 days ago
Chichester Sign in 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • i_am_catriona
    🐱 (@i_am_catriona) reported

    @virginmedia My broadband has been completely unusable for the past 24 hours - I’m trying to watch a conference and can’t watch more than 5 minutes of video without the page crashing. I had the same problem with iPlayer on my TV last night.

  • stubadub
    stv (@stubadub) reported

    @PS5Console Great, can't even watch BBC iplayer as I need to 'sign in to use network features'. Why?

  • ruskeakarhu
    Mo Todd (@ruskeakarhu) reported

    @BBCSport @BBCiPlayer What the hell is up with iplayer? Another day when I can't watch the snooker because there's a problem. Get it sorted!

  • bear_jamboree
    Temperate Rainforest Bear👍🇬🇧 (@bear_jamboree) reported

    iPlayer has boring stuff on it again. Bleak that any reform would just replace the content with "a look at the **realities** of life in a working class town. Real lives. Real problems ... but in the north"

  • domvauxbiscombe
    Marek (@domvauxbiscombe) reported

    @Womens6Nations @EnglandRugby @FranceRugby Damn COVID - it could have been an afternoon off work. Eurostar to Lille - 1hr 20 mins. Nice meal and a few beers before the game and then on to cheer on #theRedRoses . Oh well - BBC iPlayer it is......

  • lordparry
    Parry Mitchell (@lordparry) reported

    I have upgraded my AppleTV to 14.05. When I use iPlayer it is 2 hours behind live broadcast. @bbc time for a quick work around.

  • ros_hutchinson
    Ros Hutchinson (@ros_hutchinson) reported

    Watching #RedJoan on iPlayer. Only 2 mins in and retired Insp husband is complaining about the police procedures errors. It’s going to be a long evening.

  • BTNStu
    Just The Stu Of Us (@BTNStu) reported

    @atticus1312 @IanMarkF1 Fawlty Towers is on iPlayer, and On The The Buses is still shown on British cable tv. For someone who brandishes the term 'snowflake' with such comfort, you do seem to get disproportionatly upset by things which don't directly impact your quality of life. Just an observation.

  • jonc1980
    Jon C #BlackLivesMatter (@jonc1980) reported

    @BBCiPlayer I know how to do it. I was pointing out that it isn’t working! There was a problem with iplayer that when switching off Audio Description it automatically turned on Sign Language and vice versa. Perhaps passing on to your developers with their new release would be more helpful?

  • paulSDMCR
    arch cfarrier (@paulSDMCR) reported

    Watching a documentary on iplayer about the work still being done at Chernobyl and I’m reminded the official Soviet death toll of 30 still somehow remains the accepted number

  • 1an3
    Ian (@1an3) reported

    @InTheBalls147 @BBCSnooker @BBC I have no problem with it all being on red button / iplayer. Not like it should be a barrier for viewing these days, freeview TVs will do it. The constant chopping and changing annoys me. Like where is it today? Who knows!

  • js66
    John Spear (@js66) reported

    @BBCiPlayer I’m using iPlayer on an Apple TV 4K. If I try to either watch a programme live or from the start, in each case it just starts from 2 hours earlier than the current time. Is there a fix for this?

  • BearMurky
    Murky Bear (@BearMurky) reported

    @BBCiPlayer Hi, the iPlayer app's Live TV function isn't working properly on Apple TV with the latest tvOS. You click Watch Live on a program and it will start 2 hours prior to live. Can you help?

  • belindaa_awfc
    Belinda (@belindaa_awfc) reported

    BBC iPlayer on the playstation is so temperamental, I just want to watch line of duty it doesn't need to buffer every 30 seconds 😒

  • FreakyFwoof
    Andre Louis (@FreakyFwoof) reported

    BBC iPlayer is having a buffering Thursday. Rest of the internet is perfectly fine, but nope. This is completely unusable. Haven't seen things this bad since trying to watch on a train, on 3G in 2015 or so. Very yesteryear.

  • GlenSimms1974
    Glen Simms (@GlenSimms1974) reported

    @itvpresscentre You are a bunch of plonkers. How is pulling it going to change or help anything now? Been looking forward to it all day. You better put it on your iplayer without charge. I feel sorry for the other actors, why should they be punished?

  • VeloEmmy
    Emmy 💙 (@VeloEmmy) reported

    @GcnRacing Any solution to this issue yet? I still have the same problem - buffering on Chromecast. Seems strange that it should be a Chromecast bug - I haven’t (knowingly) updated the firmware and other apps (iPlayer, Netflix) are ok

  • dn21media
    steveatdn21media (@dn21media) reported

    @thestymaster @jonholmes1 Yeah the only issue with that is that Jon has said iPlayer works

  • Jaq__W
    Jaq_W (@Jaq__W) reported

    Just watched Saved by a Stranger, on iPlayer, after reading the blurb and thinking oh that looks interesting, and ended up sobbing - it shows the worst and best side of humanity. Interesting doesn’t come close.

  • IsSaddleThereIs
    Jabsolutely Fabulous (@IsSaddleThereIs) reported

    @NOW Yet more unnecessary faffing around. Never have these issues with iPlayer, ITV Hub or 4oD. Just with NOW TV. Seems incompatible with the rubbish YouView boxes that TalkTalk are giving to their customers.

  • craig_severn
    Craig Severn (@craig_severn) reported

    @lfnand Spiral on iplayer all series quality

  • jamesamatthews
    James Matthews (@jamesamatthews) reported

    @jamesbmarshall Chromecast should have an autoplay option? I've found it a little temperamental though (Netflix, YouTube work fine, iPlayer not). They're just intended to be a super-cheap endpoint for your phone, Google TV definitely the alternative to Apple TV.

  • lfcgdon
    GDon ☬ (@lfcgdon) reported

    @borgixprxdeli Listen to the latest match of the day top 10 on iplayer, he just says Aguero was just a natural finisher and awful in training

  • gary_w_jenkins
    Gary Jenkins (@gary_w_jenkins) reported

    @jessphillips Thanks for the tip Jess. I'm a licence fee payer. I live most of my time abroad and it is impossible to access iPlayer here. That seems wrong to me, but with so many more serious issues around, and with no chance of the BBC listening to me, I have to let it go.

  • mollyamy3
    molly-amy 🌞 (@mollyamy3) reported

    idk i just think that all my life problems wpuld sort themselves out if i could stream paddington on netflix or iplayer

  • phil65p
    Phil Page 🌍🇪🇺 (@phil65p) reported

    @TGFMichaelRosen BBC News is a disgrace, Question Time is Gammon central but you care about the time it airs? Strange too that the answer to your problem is the great BBC service of iplayer

  • alexwalkersage
    Alex Walker-Sage (@alexwalkersage) reported

    @BBCiPlayer hi there. just wondering where Show Me Show Me has gone... it doesn't seem to be on iPlayer anymore? I've got a grumpy 2 year old on my case... Help!!

  • ShaiHussain
    Shai T. Lahtay (@ShaiHussain) reported

    Watching #bittermoon on iPlayer and the way Brit involvement in Afghanistan played out was just awful - a disaster caused by black & white thinking, good vs evil.

  • Simon_Lucy
    Simon_Lucy (@Simon_Lucy) reported

    What is error 4237 BBC iPlayer folk?

  • EmilyRChriscoli
    Emily Rose Chriscoli (@EmilyRChriscoli) reported

    Hi @BBCTheSyndicate @BBCiPlayer why can’t I get last night’s episode of #TheSyndicate on iplayer? I need my fix 😩