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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (44%)
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Sign in (29%)
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Playback Issues (21%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Buffering | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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ECH 🇺🇦
(@ECH_ALA) reported
@christogrozev @angeloglasen @CNN It is also available in the CNN App (USA version) but it is hidden under CNN+ -- you do not have to pay if you login with an American TV provider. Found out the hard way that BBC iPlayer is just too good at blocking overseas connections even with a VPN.
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Andy
(@VaderAG) reported
@AmazonHelp No that doesn't help... I don't have issues with streaming, it's an issue with either the cube or the iPlayer app
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Robert Philpot
(@RobertPhilpot) reported
No computer so try to watch the #snooker on BBC iPlayer on my kitchen tv. “Sign in to watch” and I have no working computer. I PAY for the service. Fu*k you BBC, I really mean it.
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Dean Rockett
(@deanrockett) reported
@johnlewishelp Hello, we bought a Linsar 32" TV in December and think it may be faulty. Iplayer regularly takes ages to load (8 minutes last Monday) and today we could not change the channel. We have had trouble with it being non-responsive since we got it. Can you help please?
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Summer
(@Summer849178751) reported
@ltihfan @LiamHamilton16 Yeah I watched the last two episodes on iPlayer but then also watched it again last night and the more you watch the worst it is
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Freesat
(@freesat_tv) reported
@ianrobertsLLB We have been informed that a fix is now in place for these issues with Iplayer. If you continue to have any other issues following please let us know.
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Bernard
(@BernardJKD) reported
@listentothewaff BBC iPlayer doesn't work in Ireland so the BBC NI Sport Website is the only place to watch down here.
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fiifi
(@lobeyuho) reported
@StephanieYeboah Tim Westwood: Abuse of Power is on iPlayer, but it keeps glitching during playback 🤔 anyone else having this issue?
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Freesat
(@freesat_tv) reported
@amandalouise_ We have been informed that a fix is now in place for these issues with Iplayer. If you continue to have any other issues following please let us know.
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Stephen Keane
(@stekeano) reported
@ViewCue The problem with BBC coverage for international viewers is we don't have access to iPlayer or the red button (or BBC3!) when they end their televised coverage. This is why Eurosport is preferable as they'll stick with the match until the end.
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Megan Marshall
(@megan_m2221) reported
@virginmedia out virgin box won’t let me use any of the apps, netflix, prime and bbc iplayer not working!
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McGoo1888
(@McGoo1888) reported
Never mind aw the world issues...why dae the commentators no talk between frames on iPlayer ? 🤔
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Freesat
(@freesat_tv) reported
@manda0jane We have been informed that a fix is now in place for these issues with Iplayer. If you continue to have any other issues following please let us know.
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Fiona French, honesty and integrity are my values
(@benzosarebad) reported
@jill_d35 It is on BBC IPlayer if you want to see it, just awful, one couple lost their home and were living in a van for a year.
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Eleanor Goodman
(@eleanorgoodman) reported
@SamCoare On Netflix (and I think iPlayer). Someone has a problem with space in their house and they get two architects to do plans, which they show them in VR. Then they choose one to make a reality…
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rory 🏴☠️
(@viagotwt) reported
does anyone know where i can watch uncle, iplayer doesnt work for me and dailymotion is in like 140p :(
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Equity Distribution Services
(@EquityDS) reported
@carinamac72 Hi Carina, work has just started on the iPlayer reporting. It's likely to be closer to June or July as we will try to pay out iPlayer and cable retransmission monies from the BBC at the same time.
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Martin Hamilton ⍼
(@martin_hamilton) reported
Hey @BBCa11y do you know if there are any plans for iPlayer to support simultaneous subtitles and Audio Description? This would be a big help for lots of people if technically feasible 🙏
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KOSH
(@kamikaze_kosh) reported
BBC iPlayer still has a terrible design and buffer speed I see. Some things never change
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BearsGetCrafty
(@JoolsAWilson) reported
What's on tv? I've netflix and iplayer. I started on a film with James Corden singing opera last night, but it was so awful I gave up
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James
(@jaykay3737) reported
@Rich_W17 @snookerbacker Yes this is definitely an issue. All matches should be there available to watch back on the iplayer. No good reason not to be
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Andy Bland
(@AndyBland2) reported
@WeAreWST @Betfred Absolutely awful coverage from the BBC chasing games around on various channels the red button and iplayer
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mel
(@enchantcrs) reported
also sorry the quality isn’t amazing! it’s bbc iplayer’s fault 😩
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SJL
(@Sam_Leslie7) reported
@virginmedia It’s running on the latest software available and doesn’t have any issues with sky sports/iPlayer/prime/YouTube etc.
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Andy Atkins
(@AndyLGAtkins) reported
@ManOfManyMacra I thought it's bit sub par, to be honest. However, iPlayer repeatedly plonking me into the middle of the story, didn't help. That I wasn't sure what was going on even when I started from the beginning, didn't make thinks any better.
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Laura-Jane Jones
(@MissLJJ) reported
@fi_tomas_ @Womens6Nations Really interesting. I genuinely believe the quality of the @Premier15s means it would be a really attractive product on linear FTA, not just on a streaming platform like iPlayer.
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Kelly Isaacs 💙
(@_Kelly_Isaacs) reported
@ILovesTheDiff @JonnyCotsen The only problem is that I hope there are subtitles for it, hit and miss if they are on the iplayer!!!!!! Infuriating
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Twiggs85
(@Twiggs851) reported
@Jenson_Todd I don't think it's your tech inability! Panic not. I'm having the same problem through iplayer. For some reason the most recent episode is only in the audi described 🙈🙈
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ⓦⒶⓃⓨⓔ aka roger shakshuka
(@wanye_m) reported
@thoughtcat freeview doesnt use wifi, it uses your aerial. do you mean things like iplayer/4od/etc? buy the best quality panel you can afford, and attach a firestick/etc for smart features. oh, and buy from somewhere with 5+ yr warranty like richer sounds, costco, john lewis, etc...
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Barry Rowlingson🐺
(@geospacedman) reported
@whynotsemaphore @BBCiPlayer I don't want to download, I want to be able to put a little sticky undecorated window in the corner of my desktop. The Firefox pic-in-pic lets me do this, and I'm sure it used to work for iplayer...