iPlayer status: streaming issues and outage reports
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Full Outage Map
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (42%)
- Playback Issues (26%)
- Crashing (18%)
- Sign in (11%)
- Video Quality (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Porth
|
Buffering | 4 days ago |
|
Altrincham
|
Crashing | 4 days ago |
|
Poplar
|
Playback Issues | 4 days ago |
|
London
|
Video Quality | 4 days ago |
|
Southwark
|
Buffering | 10 days ago |
|
Bristol
|
Buffering | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Parker (@oldschool454) reported@SamsungUK Please can you tell my why I keep getting error code 02100 when trying to play @BBCiPlayer on my Samsung TV? I have googled problem and done every suggested fix with no success. Please help!!
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themostlysilent (@themostlysilent) reported@bbcdebatenight @BBCSounds @BBCiPlayer But says he will work with Sinn Fein as 'you have to move on'???
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Sir Stick Your Kung Flu Passport Up Your Arse, KG (@NaahWoke) reported@bbclaurak @BBCOne @BBCiPlayer I think the public are no longer accepting these graceless PR-coached attempts to rehabilitate people's careers. Schofield's didn't work. Huw Edwards' one isn't working. And now Sturgeon's is only going to raise people's hackles even further. Have a bit of dignity, Nicola, and just go off and live a quiet life.
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Les Twigg (@LesTwigg) reported@clive_wilson @BBCiPlayer Ours stopped working a couple of days ago. Just stalls on the BBC iPlayer logo. All the other channels are fine, just the one we have to bloody pay for doesn't work!
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Tom O (P) (@Tommy_Oldham1) reported@GMNonLeague @BBCSport @BBCiPlayer Sounds like a major Own goal we was only talking in work about the days when you could watch a game a few hours later without knowing the score.
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𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported@bbceastenders @BBCOne @BBCiPlayer He is an awful character already! Can't stand him
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Luca (@MonthOfSundaes) reportedWatching #DearEngland and impressed again by what a stifling, awful handicap the British sports and news media is for anyone trying to make a difference. Top telly, this, tho'... #bbciplayer
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer Nicola took a massive risk going behind George's back like that to see Eddie when if he wants to see him that's her decision. As parents to Ivy - George and Nicola have built that strong level of trust and now it's broken between them. #EastEnders (1/2)
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Nicky Hill (@nickyjanehill) reported@darrenjadams @anon_opin @BBCiPlayer Drives me mad!! I like auto play of the next episode of the thing I’m watching but I don’t want to watch Casualty or Waterloo Road. Ever. I delete from continue watching but next day they’re back. Terrible development team.
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Noah Lott (@NoahLott72) reported@bbclaurak @BBCOne @BBCiPlayer **** off with this shite and **** the BBC. Who’d have thought it would be them who would platform this grifter to help her cause. I’m shocked I tell you. #defundtheBBC #dontpayyourtvlicence
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Socialism with Scottish Green Characteristics (@ABhratachDhubh) reported@bbcquestiontime @BBCiPlayer @BBCNews I hope terrible things happen to everyone involved in this.
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Sir Brian of Ipswich (@brianofipswich) reported@bbcpress @BBCiPlayer Just finished. Not seeing the hype. Michael is throughly unlikable. No pride in his home, appearance or employment. Nihilistic and a compulsive liar. Emotionally stunted and a taker. He treats anyone that requires something of him with distain. Awful man.
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Jean Dorothy Pedder 💙 (Hudson) (@leanjeanp) reported@bbclaurak @BBCOne @BBCiPlayer Right.. I don’t recall, I can’t remember, I wasn’t aware, I didn’t spend much time in my kitchen, I never visited my mother in law, I never checked the funds despite warnings of issues, I never suspected Peter blah blah.. I know nothing!
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Mistralol (@mistralol) reported@bbcquestiontime @BBCSounds @BBCiPlayer The problem Andy doesn't get there is we don't want or will accept his or Labours policy because hes a Socalist and all he wants is to tax the hell out of anyone that works. So there won't ever be willing collaboration with his policy.
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s h a b s 🌷 🦚 (@sukeve_xo) reported@bbceastenders @BBCOne @BBCiPlayer Sukeve clip during ******* visibility week? IKTR!!! But come on now guys, we've done the "Suki doesn't communicate when she's stressed and trying to make everyone's problems go away" before and she learned from it, if we're not making a point of showing her growth and how she's adapted for the better on this adoption journey and it's just revisiting old habits with no reasoning or closure, it's giving inconsistent.
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M (@MustBeMam) reported@bbcdebatenight @BBCSounds @BBCiPlayer Total and utter failure by Scot Gov who have taken away every support and back up a teacher had. No wonder they’re leaving in their droves. And to not even try and fix it, it shows such a throw away attitude to professionals lives. It’s disgusting.
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedHey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?
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Lloyd Preston (@Lloydp78) reported@BBCiPlayer No matter what I do in my settings, the sign language man will not leave my screen and I have commentary over the actors dialog . Please fix this bug as it’s ruining Eastenders for me
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Champions 67 (@MCeltmick) reported@BBCSportScot @BBCOne @BBCiPlayer Can't help yourselves. pundits either current or ex Sevco. Every week.
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🏴☠️Smithy🇮🇴 (@Smiffysmifston) reported@bbcquestiontime @BBCiPlayer @BBCNews This better be some kind of awful joke
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Steven Wilcox (@StevenWilc34988) reported@bbceastenders @BBCiPlayer Libby has been back for 5 minutes, and she has already brought trouble to Chelsea's door by convincing Chelsea to get involved with Grey's gran. Sheila is not going to tell Chelsea she's cut ties with her grandson, despite being in prison for murdering 3 people.
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Glen 'Riddo' Ridley (@flyingspud75) reported@wallsendredicko There's a world cup "best matches" highlights on BBCIplayer...lasts for about 2 hours starting from the 94 world cup...I watched that,as I was feeling the same...can't wait now,got a work wall planner and everything.
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Bigwows 💚🤍💜 ✖️✖️🏴 (@bigwows) reported@bbcpress @BBCiPlayer Bet it dropped off majorly. Detectorists it ain’t and the guy who played Michael was awful.
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Zippy (@zippyyu) reported@StephenNolan @BBCNolan @BBCiPlayer Our airport has no problem worshipping one
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Alicepugh 🏴 (@Barbara91474014) reported@newswatchbbc @BBCBreakfast @BBCiPlayer People having to crowd fund to pay exorbitant rent. One already has taken out a loan because his wife's sick and can't work.
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ActuallyWill (@actuallywill1) reported@bbcquestiontime @BBCiPlayer @BBCNews ******* awful.
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Idris (@idrisamihere) reported@bbcpress @boyz_allowed @BBCiPlayer It's an awful programme though lol
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Dr Martin (@MartinRemains) reported@bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. I didn’t watch it.
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iggyboy63 (@DavidSh99798518) reported@bbcpress @BBCiPlayer Thought it terrible tbh..safe,middle class viewing
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Lee Millard (@onein300) reported@thelizcarr @BBCOne @BBCiPlayer We just need it regulated and the awful status quo rectified.