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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (39%)
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Sign in (26%)
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Playback Issues (26%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Towcester |
Playback Issues | |
| Luton |
Crashing | |
| Dorchester |
Playback Issues | |
| Huddersfield |
Playback Issues | |
| Stockton-on-Tees |
Buffering | |
| Bristol |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Palmer
(@dannyjpalmer) reported
@simonrug @CardiffRugbyWeb @PremierSportsTV Not loading for me at all, saying 'not available in your region' It seems that single time I try to watch games on this service there are problems. ☹ At least I've got it via S4C on iPlayer
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Carole Steers
(@LazyLoverUK) reported
@emmajolly @AllThoseBefore iPlayer, well that's what I'm watching it on anyways. Because my grasp of language is AWFUL I'm forced to stop and pay attention; managed three episodes today. Whereas things in English I tend to multitask to.
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Ioan Anthony
(@IoanAnthony) reported
@tullochlad @confidencenac Absolutely ****! Feel awful for you! I also feel awful for all of those that have lost people to or even with covid. Covid has taken over the NHS though, watch ‘hospital’ on bbc iplayer, filmed through covid after lockdown 1. Thousands of big operations cancelled, surgeons 1/2
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Andrew Pantlin
(@PantlinAndrew) reported
@tommy2holes Check your internet speed, BBC iPlayer is rubbish keeps freezing but it's not virgin but BBC servers. Always check on an internet speed check before assuming it's an internet speed problem. Also research on best place to put WiFi router. I did and have great WiFi now
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Guy Hargreaves
(@bigyellowtable) reported
@LozKaye @TheDukesTheatre Hold on a minute... I didn’t get the double issue Radio Times this year so missed you Loz... I’m going to iPlayer this minute
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Allan Howe
(@allan_howe) reported
@expressvpn you guys needs to sort out your bbc iplayer issues, it’s getting to the point I’m gonna go elsewhere. I specifically came to you due to the rave reviews as well
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Helen Porter 🕷
(@hp2012tweets) reported
@virginmedia bit of bad weather and my TV signal is terrible, yet again, especially on HD channels. Resetting the box doesn't help. For example, MOTD is unwatchable on BBC2 HD, have to change to iPlayer.
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James Travers
(@jamesummer3) reported
@ChampagneDosser Awful just nothing worth watching awful questionnaires awful dance shows awful bake offs awful antick hunting shows ok Ch 4 Lucy Worsley and a few similar that’s it. You can search iPlayer History then turn to Netflix perhaps ??
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Ronald Dacey
(@DarronFromDnLs) reported
@Xhakaed Yes it’s the worst .... even on iPlayer their version of 1080p is suspect
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el Tav
(@elTav) reported
Watched all 20 episodes of Dickensian from 2016 which has been trailed all over iPlayer. Really high quality stuff. A pity they didn't make a second series of that.
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Michael Stansfield
(@DarthStanVader) reported
@boltech46 @BBCOne Thought there was a sound problem when I watched recording, couldn't hear it, had to download from iplayer.
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Craig Murphy
(@CAMURPHY) reported
@SkyHelpTeam another evening spent rebooting all of your equipment; not ideal; iPlayer and Netflix are perfectly fine, therefore has to be your kit. Too much tech involved now, so many problems.
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Nicola Bradbury
(@nicolakezia86) reported
@SkyHelpTeam hi, we had sky installed on Thursday but can’t access prime video. Updated the software, still not available and I’ve lost iPlayer in the process. Can you help please?
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Black cat 😃
(@ukcat87) reported
@junesarpong Since the bbc is so “disabled friendly” why can’t disabled people get help with complex iplayer registration then? Explain that to me @johnpringdns @Dis_PPL_Protest
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Stephen Neal
(@Stephen_Neal) reported
@nwalley Let's hope they improve the Chromecast with Google TV ASAP - it's terrible in AV performance terms. Fixed frame rate and resolution (so you can't watch Netflix, iPlayer and Amazon Prime 24/25/30/50/60 content at the right frame rate) - ignoring their own Android TV APIs?
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Doms
(@thedombom_) reported
@SamsungSupport our apps just don't work on our SmartHub, MUBI, Netflix & BBC iPlayer refuse to work despite resetting... how can this be solved?
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Gareth 🏴
(@GarethAVL) reported
How **** is the iplayer quality, £157.50 a year for this, **** off.
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NO TIME TO DIE no longer in cinemas from 12th Nov
(@Dene71) reported
@ajones02 Thanks-- BBC iPlayer is at least working now. ITV Hub is the one that causes the most problems, for some reason.
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Lynne Drummond
(@lynne_drummond) reported
@RosyPosy_kitteh Yes I’ve done a bit of iplayer and loads on More 4 .Not keen on Netflix@as then I get tempted to watch and I’ve got too much work to do!
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Ollie Cottam
(@olliecottam) reported
Hi @virginmedia and @NOWTV. I've got a a 300mbs Virgin fibre connection, speed test coming up fine, but watching different apps on NowTV stick has been awful for weeks. BT Sport, Sky Sports, All4, BBC iPlayer. Doesn't make a difference. What's going on with you two?
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🎀 Luciana 🎀
(@Luh573) reported
@MISSCLAIREFOY Yes BBC is like they want to keep the rights and artists only in UK. Many series on iPlayer but doesnt work in south america for example. 😕 I wanted slap Lily in white heat. Wolf Hall is a masterpiece! How can be possible! The cast is simply perfect! Is not fair.
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FPl_PNE
(@FplPne) reported
My god the quality on bbc iplayer is just awful is it just me?
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Sarah Meunier
(@pinchbeck123) reported
@virginhelp any idea why most of my catch up services are not working e.g BBC iPlayer, itv hub, you tube. I have recently moved and reinstalled with a self install pack.
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Marie Robson
(@MRobson8) reported
@RebeccaPerman1 @benjhibee Not yet as we were super busy over Christmas making things okay for mum (my dad died in September) and her mobility issues but I have an iplayer list that it is at the top of :D
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Todd Grimshaw (Gareth Pierce Fan)
(@ToddGrimshaw6) reported
There was a few of the full thing have to do them ones I’d use iplayer but doesn’t work for me
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🎉
(@_lilmixerz) reported
my bbc iplayer app isn't playing, now how do i get this thing work 😖🧐
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Angel in a Bookshop🕊
(@bookshopsONfire) reported
@heavenlypears And the other problem is like okay if I use VPN I can use BBC Iplayer right? WRONG I don’t have a UK postal code aKSOFJWJJFHERH I’m so mad
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Mara 🌨️
(@lostinriver) reported
@DalesRamblings Yeah to a certain degree that's almost unavoidable because technical progress and so on but you'd think that would mean they'd work extra hard to take the show and make it a part of that progress. Online exclusives, stuff on BBC iPlayer and whatnot.
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Alan Howell
(@Alan_Howell) reported
@VirginMedia I need a new virgin tv box. Mine is ten years old and trying to navigate iPlayer is so shockingly slow it is totally unusable. Please contact me to send a new box.
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Hannah 🏴🏳🌈🦡
(@Han_Marshy) reported
@SannePotterhead Unless I use a VPN, probably not. But I also need to have a TV license to watch BBC iPlayer (most things still have my UK address, and if they find out I'm watching TV without a licence, I could be fined... Not sure how it would work with me here, but I don't wanna chance it)