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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (43%)
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Sign in (24%)
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Playback Issues (24%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Haverfordwest |
Buffering | |
| Towcester |
Playback Issues | |
| Luton |
Crashing | |
| Dorchester |
Playback Issues | |
| Huddersfield |
Playback Issues | |
| Stockton-on-Tees |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Kesterton
(@PaulKesterton) reported
@itvhub Your streaming service via ITVHub is dreadful. Trying to watch the England - Poland game and it just keeps freezing. Never an issue with Netflix, Prime or iPlayer. It’s a good job the illegal stream works fine.
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Ben Cropper
(@croppersports) reported
from
Leeds, England
@gelventri @BBCSounds Never really got to grips with @BBCSounds, much preferred the iPlayer Radio app, a lot more user friendly. If it ain’t broke don’t fix it!
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Mark Egan 🇮🇪
(@EgoEire) reported
@KeithMillsD7 @willgoodbody I had the previous version of it, the RTE and Channel 4 players work grand on it as do most media apps installed on your phone but could never get the BBC iplayer to work when their geoblock was upped
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The Last Girly Swots to join Tw❄️tter! 😷 💙
(@TheLastPersont2) reported
@gingio @BBCNewsnight Not on iPlayer - might help to change sound options on your TV.
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Natalie Hargrave
(@nathargrave) reported
@S4C Should be fine then! No problem, will try directly through iPlayer. Diolch yn fawr iawn
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Dennis Cattell
(@DennisCattell) reported
@CuriousNat_ @redqueen76 @dieselkeds If you search on BBC iPlayer for 'Vincent And The Doctor' you shouldn't have any trouble in locating and watching it, and no, no knowledge of episodes before or after it would be required!
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Let's All Have A Disco
(@LetsAllHaveADi1) reported
@CurbedLarry It seems to be something with old shows although not all. Felix Dexter's Douglas pilot in on iPlayer and the picture quality is really jerky too
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E i n e z 🎬🍷🏁
(@EinCrespo1) reported
@AussieRavenclaw You're right I don't have an idea but when The Serpent was on earlier on BBC One's Iplayer there were some French Canadians that didn't have any issues with her accent. Can't win em all.
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Naomi Daw PFRGS
(@Naomi_Daw) reported
@Levisonwood @trtworld Awful stuff. There was a recent episode of This World that touched upon the destruction of religious sites in Nagorno-Karabakh - think it’s still on iPlayer
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MYS
(@yasmuhammedh) reported
@virginmedia I'm unable to open YouTube application in TiVo box. Other applications (i.e. Netflix, iPlayer) are working fine. I tried the network reset as well. Can you pls help?
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He had a health potion
(@therobotfrom94) reported
@vmprbt @unamipatch I think the issue is I filled in the no licence needed form when I moved in but then later on we watched iplayer so technically i did break the rules
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Kriegler
(@shooterkriegler) reported
@TheWizardOfIce Never seen Third Man (but will this weekend on iPlayer)- obviously the other two are owned. It's not a problem for me, I don't watch live telly. But for some poor sod it would have been a real headscratcher. Can't you show a bit of empathy for others, you heartless ****?
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TheCat'sMother
(@Duchess_taylor) reported
@BigBenInLondon @ComicDaveSmith Yes, I use a vpn. Seems to work, as it thinks I'm in London. I'm not, and the BBC says I live abroad. It is irritating having to turn it off to watch iPlayer.
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Wendy
(@Wendy_PriEdu) reported
@deputygrocott Demon headmaster? Loose link but might work and the series is on iplayer at the moment x
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Socrates1882
(@Socrates1882) reported
I feel like I have watched all the content. There is no film, no series that I want to watch. Netflix, Amazon, Disney, iPlayer, More 4 ..... I have considered everything on there and I have either watched it or don’t want to. I realise these are very much first world problems.
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jamie Winter
(@jay_winter) reported
@SamsungUK just spent 1 hour on the phone to your tech team being passed around trying to remove the bbc iplayer app and others like Samsung health from my tv. They weren’t able to help so it would be great to speak to a developer that can. Thanks!
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Ste Pickford
(@stepickford) reported
Watching 'The Terror' on iPlayer and I now understand why there was such a fuss about that ship naming competition a few years back. This series just wouldn't work if it was called 'Boaty McBoatface'.
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Georgie
(@VirgilTracy900) reported
@talktalk What's going on? Everything very slow, loads of error messages, constantly having to reload pages..... plus iPlayer, etc, not a chance. Even Ofcom speed checker won't work! Tried turning router off & on again but no difference. Not just my laptop, same with phone. Help!
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Michael Vidal
(@mvbooks2) reported
@BrendaDrumm @BBCOne Well if you google VPN then pick one and install it. You should if it is any good allow you to pick a UK site so that your IP address will show as if you are in England so that you can get the BBC Iplayer. DISCLAIMER I am not sure about the legality of this or that it will work.
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Jennifer Gascoigne
(@aprilevent) reported
@DrJaninaRamirez @BBC @BBCiPlayer Hope someone puts them up on youtube - bbc iplayer doesn't work in Italy :-(
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darren rogers
(@dazmcrogers) reported
@itvhub quite simply does not work. Given up now. Sticking to Netflix and iplayer which work well. As does my5 and channel 4s.
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Anna Hughes
(@AnnaMHughes) reported
@dinosofos @BBCSounds @BBCTwo Tried to watch in iplayer-I think the link is broken as it’s a play.
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Karren Hughes
(@KarrenHughes) reported
@virginmedia It is a constant intermittent problem so every evening programmes accessed via Netflix or BBC iplayer etc are constantly reloading and losing connection. Rebooting the WiFi box doesn’t resolve the issue
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S4C 🏴
(@S4C) reported
@nathargrave Hi Natalie, do you have a Sky Q or a Sky HD box? Subtitles are available, but there may be an issue with downloaded programmes on the iPlayer on the Sky platform. If you go to the iPlayer directly, rather than downloading the programme, then subtitles are available on the series.
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British Rowing
(@BritishRowing) reported
@KatB1978 No problem... 📺The semi-finals will be shown on the Red Button, iPlayer and the BBC Sport website on Saturday, 10 April and the finals on Sunday, 11 April on BBC2
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RobotEggman
(@robotmaths) reported
@PynchonInPublic On iPlayer for another week. Better quality and watch anytime.
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Margaret Atherton
(@mags_ath) reported
@itvhub ITV Hub must be the worst TV catch up channel for buffering, freezing and before and after the ad breaks you get the "whoops something went wrong" message or just a black screen and you have to reset it, can't you sort this out? Don't get this problem with iPlayer
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Dan Potter
(@Huffy1001) reported
HuffyTechStuff: If you have issues connectin’ to BBC iPlayer on your Mobile in the UK you don’t have to remove your VPN just press the i button next to your VPN and turn off Connect on Demand you then should be able to access BBC iPlayer👍
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Robert Frame
(@hiaw61) reported
@virginmedia Every evening I use streaming and it times out and I called Virgin to order a WiFi Pod but was unable to I was put through to the technical but no answer. Also when I go to use Netflix or iPlayer etc I says there is a problem so I have to turn off the box and then reboot
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Nathan George Best
(@N_Best19) reported
@adamkeyworth Can't wait for this to be on BBC Iplayer 'top 10 worst football misses' with a voice over from Vinny Jones