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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 42% Buffering (42%)
  • 22% Crashing (22%)
  • 22% Playback Issues (22%)
  • 9% Sign in (9%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Crowborough Buffering 24 hours ago
Wigan Video Quality 5 days ago
York Crashing 6 days ago
Poplar Playback Issues 6 days ago
Wirral Buffering 6 days ago
Birmingham Buffering 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • GoodName4X
    Rust is good (@GoodName4X) reported

    Can't access @BBCiPlayer . Red button not working on any device.

  • tamsee13
    tamsee13 (@tamsee13) reported

    @BBCiPlayer issues on #skytv app >No resume watching seems to have disappeared >No pink line so we can see which programme we have already watched >No arrow to goto next episode. We just have to wait till next episode bar appears or go back to all episodes >If we press arrow..

  • MrNJ39
    Nathan Jarvis (@MrNJ39) reported

    @BBCiPlayer @BBC Can you watch World Cup football in UHD on the iPlayer using fire tv. It works via the iPlayer app on my Samsung TV but not my 4K Fire TV device? Is it broken? A lot of people are saying the same in forums

  • colleensvannah
    Colleen Savannah (@colleensvannah) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer The UK is in trouble because people like you

  • ipswoody
    Mark Woody (@ipswoody) reported

    When are the @BBC gonna fix the buffering issues of @BBCiPlayer tv app? During the World Cup and Wimbledon too 🙄🫣😔

  • PremierKickk
    Dave (@PremierKickk) reported

    @bbceastenders @BBCiPlayer Those awful story TikTok ads were less cringe than the Honey Bea segments on today’s ep

  • clarkejoseph49
    Joseph H Clarke (@clarkejoseph49) reported

    @bbceastenders @BBCOne @BBCiPlayer What was that poor attempt fire effect at the end of tonight’s episode? That CGI fire was absolutely terrible.

  • StevenWilc34988
    Steven Wilcox (@StevenWilc34988) reported

    @bbceastenders @BBCiPlayer Libby has been back for 5 minutes, and she has already brought trouble to Chelsea's door by convincing Chelsea to get involved with Grey's gran. Sheila is not going to tell Chelsea she's cut ties with her grandson, despite being in prison for murdering 3 people.

  • salsheikh6
    Sheikhy6 (@salsheikh6) reported

    @BBCiPlayer why is the England v DR Congo stream delayed by over 30 seconds compared to watching it on the TV? This is a terrible service being this far behind! Tax payers money up the khazi 🤬

  • leanjeanp
    Jean Dorothy Pedder 💙 (Hudson) (@leanjeanp) reported

    @bbclaurak @BBCOne @BBCiPlayer Right.. I don’t recall, I can’t remember, I wasn’t aware, I didn’t spend much time in my kitchen, I never visited my mother in law, I never checked the funds despite warnings of issues, I never suspected Peter blah blah.. I know nothing!

  • marieaire
    🍭Minty Claire🌿 (@marieaire) reported

    @bbceastenders @BBCOne @BBCiPlayer This funeral show was extremely well done. Not too sobby…well acted and well written. Thank you for a good show. On the other hand..the stupid car bet , as if selling a car turns anyone into a cash cow. Characters buy property, cars etc with no problems but can’t afford a bap

  • RThorn1
    Roy Thornton (@RThorn1) reported

    @BBCSport @BBCiPlayer Pity this is going. The people on just have not been the quality needed to watch. Alex is ok but some of the others have been poor.

  • blacobass1969
    Blaco Bass (@blacobass1969) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer He's the worst of working class people. What a ****, tax dodger promoting other tax dodgers. Absolute ****.

  • mistralol
    Mistralol (@mistralol) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer The problem Andy doesn't get there is we don't want or will accept his or Labours policy because hes a Socalist and all he wants is to tax the hell out of anyone that works. So there won't ever be willing collaboration with his policy.

  • Bekola1975
    LouBen 🎀 (@Bekola1975) reported

    @bbceastenders @BBCOne @BBCiPlayer Surprised there's no STD problems in EE. So much bed hopping!

  • frjack
    Andy P (@frjack) reported

    @NordVPN When I last renewed my VPN you werent working with bbciplayer - at the time i was told (by your customer service folks) that there was a problem. Is this resolved now?

  • Barbara91474014
    Alicepugh 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Barbara91474014) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer People having to crowd fund to pay exorbitant rent. One already has taken out a loan because his wife's sick and can't work.

  • JoolsJuevans
    Jools (@JoolsJuevans) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer Yes the whole thing has been unedifying to watch. But the Labour MPs cheering it on are worst than the journalists. Both complicit. It’s not the X Factor.

  • DeathUnicursal
    C . A . T (@DeathUnicursal) reported

    @bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit

  • DeniseFirman
    Gothic Mercy 🖤💋🇬🇧💀🌹 (@DeniseFirman) reported

    @bbcpress @BBCiPlayer Terrible! Not funny and the female lead makes it unwatchable for me. Shame because I do love Timothy Spall. I got to episode 2 but had to give up. Bring back Jonathan Creek!!

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer Boring boring boring. Unbelievable nonsense story. Why would Priya steal a car to take Ravi to hospital and then not even ask for him to be seen? She would have asked for help weeks ago. Children boring with endless disasters. I wish the car crash had written them out.

  • GoldenGoonerlg
    V8 Gooner (@GoldenGoonerlg) reported

    @bbceastenders @BBCiPlayer When you think this **** can't get any lower, well Bingo it can. I mean we know the Police are clowns in Soap-land, but if they can't work out what is tomato ketchup and blood. we really are screwed. & U expect people 2 pay for a TV licence, next year swing on it.

  • antoniosteve
    Steve Jones (@antoniosteve) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer BBC News wasn't the worst, by a long way. But they did contribute.

  • RKin3333
    Rkin (@RKin3333) reported

    @thelizcarr @BBCOne @BBCiPlayer It's not enough to "work on" a good death for all. Delivery is already long overdue. If the government is not committing to funding it now, it isn't going to be provided for those who need it now or 5 years hence or even 10 years hence.

  • sc_tinkerbell
    ScottieTinkerbell (@sc_tinkerbell) reported

    @bbceastenders @BBCOne @BBCiPlayer My thought wow nobody was actually hurt in that. Minor injuries only. But nobody really trapped, no broken bones. Everyone just walked out. Ravi the acting is fantastic!

  • duffett_claire
    Claire Duffett (@duffett_claire) reported

    @Lord_Sugar @BBCOne @BBCiPlayer Was going to say they spelt it phonetically but that doesn’t work either

  • SteadRobert
    Robert Stead (@SteadRobert) reported

    The @BBCiPlayer does my nut in, why is it so slow and dimwhitted. Just work for once. Every time I try to use it with my mum at the care home, sod all for 30 mins. @ITVX works like a dream.

  • Jayefc60
    J (@Jayefc60) reported

    The picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.

  • SiGallagher
    Simon Gallagher (@SiGallagher) reported

    @bbcquestiontime @BBCiPlayer @BBCNews So, in using the license fee for this ****, you’ve just opened yourself up to legal action from people who do not wish to have this drivel forcefed to us. Great work

  • alison_maitland
    Alison Maitland (@alison_maitland) reported

    @bbclaurak @BBCOne @BBCiPlayer She’s a narcissist boot. She’s played all her cult for fools for years. Nicola Sturgeon only cares about Nicola Sturgeon. She loved living the high life and now it’s came crashing down. Crocodile tears won’t work anymore.