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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (50%)
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Buffering (32%)
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Sign in (12%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Buffering | |
| Guildford |
Buffering | |
| Birmingham |
Sign in | |
 New York City |
Playback Issues | |
| Southwark |
Sign in | |
| London |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Lod
(@AmyHannahLod) reported
@_emilyoram We live in a slightly **** rental with an aerial port in a stupid place so we only watch stuff via Chromecast on iPlayer/ITV Hub/Netflix etc... we also have really unreliable Internet so sometimes we end up sitting with a houseful of unusable tech 🙃
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Doctor Logic
(@SaraLUckelman) reported
After running a strange display/render issue affecting twitter, iPlayer, wikipedia, flickr, and FB earlier, I have rebooted my computer many times, run a full update, cleared my browser cache and cookies...and discovered the culprit was my adblockers.
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Carl Serjeant
(@CarlSerjeant) reported
@4Viewers Hi, I’ve done all of these and it’s still happening. It’s not my internet either as every other app like BBC iPlayer, ITV Hub, Netflix and Amazon Prime Video all work perfectly fine. Any other ideas guys?
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BD
(@hufflepufflock) reported
@DuncanLindsay Yeah, it feels frustrating though, like no one at the BBC is publicly recognising the issues or apologising for offensive storylines or even just communicating with fans at all besides talking about iplayer. I know it's nothing to do with you though, i just enjoy talking about it
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Johnny Tung
(@tungjohnny) reported
@nordvpn I’m having issue launching Netflix，BBC iPlayer and other media app on Apple TV (but they work on iPad and laptop). Is there any technical issue?
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Livs
(@_OliviaOnline) reported
@Fourens__ I think you’ll need a VPN ***. I use express VPN (App Store). It’s £14.99 a month but worth it. I think if you change it to UK (when in Nigeria), BBC iPlayer/ITV should work
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Steve
(@heyheyitsteve) reported
@_emilyoram We have lousy aerial reception (communal building aerial) and don’t watch enough broadcast TV to justify Sky or Virgin, so iPlayer and ITV Hub are just… easier? When they work as designed, anyway!
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James McLaughlin
(@jj_mclaughlin) reported
ITV Hub is awful for live coverage. In contrast, the iPlayer works perfectly for any match.
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Jack Harrison
(@VillaFan001) reported
@bt_uk They weren’t, I’m afraid - I’ve got a wider issue which is my broadband has been down for a week (!) but nobody seems to know how to solve this iPlayer mini hub problem.
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Roger Newman
(@dodge4067) reported
@bt_uk @VillaFan001 You don't listen I'm afraid, iPlayer crashes the minihub every single time, whatever device you try to use it on. Surely it's not beyond your engineers to find a fix for this?
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Not So Closeted Gay
(@AClosetedGay) reported
from
Worthing, England
I think it is incredibly selfish of my employer that they have blocked access to the iPlayer on the work laptop. I will just have to move to the lounge then and I will get less work done in there.
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JohnG
(@gwynnej3) reported
@BBC @chrome Anyone else finding BBC sounds and iPlayer not working with Chrome in Windows but OK in Firefox or Edge?
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BD
(@hufflepufflock) reported
The fact that EE's worst ever ratings are barely making headlines is testament to how irrelevant the BBC have let their flagship channel's flagship show become. Over-accentuated white lies about iPlayer streams mean nothing when the show has no cultural relevance anymore.
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ً
(@scsasimms) reported
WHY DOESNT BBC IPLAYER WORK FOR MEEEE
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Not So Closeted Gay
(@AClosetedGay) reported
from
Worthing, England
I think it is incredibly selfish of my employer that they have blocked access to the iPlayer on the work laptop. I want to watch #Wimbledon. I will just have to move to the lounge then and I will get less work done in there.
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Nick Farmer 🇬🇧
(@mdmx33) reported
@BBCiPlayer why is the Belgium Portugal game available? Not working on BBC iplayer apps on any devices
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Julian from Marple
(@jules_wink) reported
@samuriinbred @simondbarnes @shedfire well you're supposed to pay the licence fee if you have access to iPlayer online, so it's included in any costs you already pay. I wholeheartedly think the licence fee is worth every penny. News / Soaps can get in the sea but the BBC produce some QUALITY programming
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Steven Perkins
(@stevenperkins) reported
Begging someone more technically-minded than I am to help me: Safari wipes my cookie settings for iPlayer every couple of days (turns off subtitles, re-enables autoplay). How do I get it to stop doing this?
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Maisie
(@Maia_mfan) reported
UK PEOPLE GOOD TROUBLE SEASON 3 IS ON BBC IPLAYER NOW
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Jack Harrison
(@VillaFan001) reported
@bt_uk @dodge4067 I’ve also just been discussing this with a member of your faults department - very bizarre issue but using iPlayer crashes the mini hub after a couple of minutes’ viewing every single time.
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SirAlbert Hall
(@SirAlbertHall) reported
@BBCSounds What a terrible useless app this is, pauses evry 5 mins and have to press play again screen covered with idents not info and wont scroll smoothly. Last but one iplayer was great this is the worst bbc app yet even worse than tv iplayer which is also also poor.
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k𝔦𝔩𝔩𝔲𝔞 🩸
(@notfatzz) reported
@mxxnsj Yh but itv bbc iplayer don’t work on them 😭gonna go to AppStore and looks for 1 month free trial 💀 and cancel it
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Adam Johnston
(@adrjohnston) reported
Watching the Euros on ITV Hub vs BBC iPlayer is night and day. ITV Hub has stuttering, lower quality and long buffering on a 500mb connection. BBC iPlayer is smooth on ultra HD.
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Jack Harrison
(@VillaFan001) reported
@bt_uk Thanks Nicola - but I didn’t need the standard info. The problem is that your mini hubs don’t work with BBC iPlayer (as per my original tweet), if you try and stream it then it causes the mini hub to crash. Is there a fix for this? Clearly it’s a known issue.
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B
(@callmeabimbola) reported
Forgot it was Glasto weekend - my brain doesn’t work like that anymore - but Live At Worthy Farm highlights are on the telly/Iplayer ATM Me w/ Kano headlining in torrential rain? Inject it please #Glastonbury2021 #GlastoAtHome #LiveAtWorthyFarm
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DarkGa ⚔️💜
(@DarkGa2) reported
Does anyone know a way I can watch old episodes by the way? I know 2008 and 2009 are being shown on IPlayer But I wanna try and find a site that has all the episodes from 1985-Present If anyone can help, that’d be great 🥺
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Melody
(@yourskiesrmine) reported
Husband has destroyed himself sorting out the house yesterday, so lots of tea, duvet and old movies for us today. Plus lots of Glastonbury on the iPlayer. And naps as we had the worst nights sleep.
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Liam Heneghan
(@lheneghan_liam) reported
@GerardGroves @All4 See I resolve this problem by calling every channels video streaming service "catch up" 😌 BBC IPlayer? Catch up. ITV Hub? Catch up. They're all catch up. Every. Single. One.
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Kieran Jennings
(@KieranJ_1979) reported
Really pleased that Belgium have made it through. As much as his time at EFC ended badly Martinez has always been such a likeable bloke. Take time to watch the doc on iplayer about him & you can’t help but want him to do well
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Alex Raha (#vaccinated 💉)
(@Rahario) reported
@EcoloBee Sorry to hear this. Podcasts, iPlayer and Netflix certainly help, as does a feline friend.