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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (39%)
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Sign in (26%)
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Playback Issues (26%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Crashing | ||
| Playback Issues | ||
| Playback Issues | ||
| Buffering | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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нÄR⊙レD 𝘵𝘸𝘦𝘦𝘵𝘴
(@NewHarold1) reported
@Unkn0wn_289 @RetroActiveGM @WhoChatLive No they’re not. Official viewing figures are based on overnights AND weekly iPlayer clicks. You clearly have no idea how viewing figures work. Good day!
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Harry J
(@HarryJewson) reported
@AmazonHelp Ok I clicked the different audio options loads of times and eventually the screen went black and now I have commentary. Picture quality still worse than Sky and BT and even iPlayer though (4K TV, v fast internet). Never mind!
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SparrowWho | CommissionsOpen
(@WhoSparrow) reported
@HarboWholmes Yeah I really wasn’t feeling it. The last cliff hanger just ignored, Dialogue was so clunky, audio issues again on iplayer where you can’t hear the dialogue over the internet and the next time trailer yet again spoiled the cliff hanger.
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Claire Hartley💙
(@Bigley30) reported
@NOWHelpTeam No other issues on apps on TV tried iPlayer, Netflix etc all working
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Christo Clifford ( No Direct Messages )
(@ChristoClifford) reported
from
City of London, England
I have a 95 year old neighbour who has a TV licence but has a letter /form he cannot read about iplayer. Is this a scam? He is popping in at 5pm today so we can help him. #Iplayerletter #Twitterhelp
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Richard Hazell
(@RichardHazell8) reported
@Official_STFC Why is the iPlayer commentary not working? Cuts out very fast.
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Mrs OB
(@nicola_obi) reported
Watching Insomnia and Me on iPlayer, wishing I was asleep. The irony. I’ve got THE worst sleeping pattern since I’ve had Covid. I feel 99% zombie at this point
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Stella Mills 🏉
(@stella_mills_) reported
@IrishWomens @RugbyKino BBC IPlayer ? Or won’t that work
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Diane Englot ✌🏻❤️🌍
(@DiEnglot) reported
@BBC @BBCOne Can’t watch this in the U.S. because the BBC iPlayer won’t work here…🙁😭
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Dan Wilson
(@wilsondan) reported
The quality of subtitles on @BBCOne dramas is shocking. My household needs accuracy for a hard of hearing resident. Just tonight, on #SHOWTRIAL we had a Talitha called Tabitha and a Dillon called Dylan and many other errors. It wasn’t live. It’s on the iPlayer. Better please.
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lexie/basil ✩☽
(@mo0ny_blck) reported
i can’t watch doctor who tonight because i’m at work :(( but it’s ok because i can watch it on bbc iplayer when i get home 😌😌
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Emma Wilkinson
(@penfoldcraven) reported
@michaelglasper You’re right. I’ll have to get my fix on iplayer then.
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EliGoXv3
(@eligoxv3) reported
@CAceHarrison @bbcdoctorwho Unfortunately "BBC iPlayer only works in the UK". Maybe with a VPN it could work. But with french subtitles is would be better
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Geraint Harrison
(@GeraintHarrison) reported
Why is BBC IPlayer's live stream quality SO BAD. I will have to watch #DoctorWhoFlux after it has aired :(
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julianne
(@Whiskygalore12) reported
I've only just watched the first half of the tonight's show on iPlayer and I'm mortified! On behalf of the Northern Irish people, I would like to say that bloody awful cringe worthy opening dance has nothing to do with us! We're not responsible for The Script either! #Strictly
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IrishWomensRugbySupportersClub
(@IrishWomens) reported
@GaryStreet9 Got sorted. iPlayer won't work in Ireland
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Si Barsby
(@SiBarsby) reported
@bigfishwr I've got the aguri TX720 DVR truck nav. It doesn't have but in TV. Its an android tablet you can put apps on. IE BBC Iplayer etc. You can set yiur vehicle on it. Height, length & weight etc. Never had an issue and paid about 200 for mine I think.
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Si Barsby
(@SiBarsby) reported
@bigfishwr I've got the aguri TX720 DVR truck nav. It doesn't have but in TV. Its an android tablet you can put apps on. IE BBC Iplayer etc. You can set tumour vehicle on it. Height etc. Never had an issue and paid about 200 for mine I think.
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Weso
(@AllenWeso6) reported
Had a boss night surprise party for Christine and John was brilliant called in to me mates house part on me way now sitting in ours pissed as a fart BBC iPlayer won't work for match of the day **** knows why
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linda mather
(@250460) reported
from
San Jose, California
@BBC @BBCOne IPlayer sends U 2 BBC sounds, which is no help at all, no help anyway, being across the pond
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Lion Academy FC
(@LionAcademyFC) reported
@Millar_Colin Terrible news. I watched a really good programme on iPlayer recently, "One Hundred Years of Union" with Patrick Kielty. Did you see it, Colin? Really brought home how the kids don't remember how bad it was before so they don't realise the massive error they're making with this.
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Liam Brice-Bateman
(@PotentiallyLiam) reported
Anyone else have the issue of BBC iPlayer not having sound for the first 30 seconds of a show?
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Lemon Sucker
(@The_LemonSucker) reported
@PrimeVideo You really shoot yourselves in the foot with your video playback on the Fire TV Stick. Every time I watch something on Prime Video it stutters then the sound remains out of sync. Doesn't happen with Netflix, iPlayer etc - just your own content! Is it a known issue?
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Craig Thompson 🔰
(@RogueBaboon57) reported
@digsb @Beerlightweight The biggest issue is instead of recording you add it to a list to watch. But what wasn’t advertised is that they are just shortcuts to iPlayer, 4oD, ITV hub etc, all of which are questionable in quality. Certainly not how it was sold.
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Guy (M0GUY)
(@guypl) reported
@bbc Why does the iPlayer web app ask each time if I have a TV license? I login so you know who I am!.. Your not even checking if the answer is true or not. Just wasting time and getting in the way!
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nick
(@spookynik) reported
@jonmikesav8 just watched @RobbieSavage8 on the iPlayer with Macclesfield. Absolute quality 👍
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Kirsty Gibbs
(@KirstyGibbs11) reported
@imaginEllie_ @sophdoeslife Have you soon Good Trouble ...it's on iplayer....I felt like I discovered a secret shoe when I stumbled across it...then googled all about it and realised it was a spin off from a show (The Fosters) that wasn't available....until yeah Disney plus!!
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Frank
(@AhoFrank) reported
@hobbs_aj I can't bring myself to watch it on iPlayer because then I would have to listen to Starmer. I seriously don't know; I'm 100% sure Marr would have made this an issue in an interview with Corbyn when he was leader, but not so sure now. Maybe somebody has watched it and can tell.
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Adam
(@AdamWasTakenLOL) reported
Really enjoyed this week. I think my only issue is that I had to watch it again with earphones in on Iplayer later because the audio-levelling was very weird and I missed stuff. But I'm semi-convinced that's cos the living room TV is maybe a bit crap.
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Alternative NOAA
(@altNOAA) reported
@pbiels That might work. But you should download the BBC iPlayer, get a VPN to spoof your IP address to London and see the difference.