iPlayer status: streaming issues and outage reports
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Full Outage Map
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (42%)
- Playback Issues (26%)
- Crashing (18%)
- Sign in (11%)
- Video Quality (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Porth
|
Buffering | 5 days ago |
|
Altrincham
|
Crashing | 5 days ago |
|
Poplar
|
Playback Issues | 5 days ago |
|
London
|
Video Quality | 5 days ago |
|
Southwark
|
Buffering | 11 days ago |
|
Bristol
|
Buffering | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Rkin (@RKin3333) reported@thelizcarr @BBCOne @BBCiPlayer It's not enough to "work on" a good death for all. Delivery is already long overdue. If the government is not committing to funding it now, it isn't going to be provided for those who need it now or 5 years hence or even 10 years hence.
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Andy P (@frjack) reported@NordVPN When I last renewed my VPN you werent working with bbciplayer - at the time i was told (by your customer service folks) that there was a problem. Is this resolved now?
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OCD Soundsystem 🇵🇸 🇻🇪 (@millenumcholic) reported@bbcquestiontime @BBCiPlayer @BBCNews This is the worst thing I’ve ever seen
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Janet Squires (@Poke_In_The_Eye) reported@bbcquestiontime @BBCSounds @BBCiPlayer I hate Wes Streeting - can’t help it he’s just to smarmy & insincere.
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themostlysilent (@themostlysilent) reported@bbcdebatenight @BBCSounds @BBCiPlayer But says he will work with Sinn Fein as 'you have to move on'???
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Paula m (@PaulaRossi47) reported@BBCSport @BBCOne @BBCiPlayer The commentary is awful
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TV Fan (@BbukSave) reported@bbcquestiontime @BBCiPlayer @BBCNews What an awful use of the license fee
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Andy P (@frjack) reported@NordVPN I used to use you, but about a year ago your system stopped working with bbciplayer. Is this still an issue or did you fix it? I ask as my renewal is up again
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Christian Edwards (@smile_out39443) reported@BBCSport @BBCiPlayer This afternoon's commentators on Si Jiahui v Hossein Vafaei are awful. Snooker is an interesting game. This pair are better off on mute
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Zippy (@zippyyu) reported@StephenNolan @BBCNolan @BBCiPlayer Our airport has no problem worshipping one
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scottb (@scottb1103) reported@BBCSportScot @BBCScotland @BBCiPlayer best & worst day of all time following Scotland. Getting to Wembley was a “challenge”…saved by Dundee boys in a mini van!! Played really well first half & HT was brilliant. Guffs scored good goal but we would have won that game if pen goes in. McCoist should have taken it
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KDUK (@KD_UK1) reported@BBCPanorama @BBCiPlayer The worst miscarriage of justice is Gosport, the Liverpool Care Pathway still continuing under its new name End of Life Pathway. Normalised way of killing of people who may or may not be dying. Horrific enforced deaths by pulmonary oedema. But it looks peaceful due to sedation
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Socialism with Scottish Green Characteristics (@ABhratachDhubh) reported@bbcquestiontime @BBCiPlayer @BBCNews I hope terrible things happen to everyone involved in this.
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Davide (@Ivorbigyin11) reportedExposed : The high street crime crisis. BBCiPlayer 😳 Ripping the absolute p*ss out of the UK. Broken Britain.
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M (@MustBeMam) reported@bbcdebatenight @BBCSounds @BBCiPlayer Total and utter failure by Scot Gov who have taken away every support and back up a teacher had. No wonder they’re leaving in their droves. And to not even try and fix it, it shows such a throw away attitude to professionals lives. It’s disgusting.
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Colleen Savannah (@colleensvannah) reported@bbcquestiontime @BBCSounds @BBCiPlayer The UK is in trouble because people like you
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I wish Nicola took the opportunity to be honest with George - not just about her financial problems with the businesses but also about Eddie's money when she had a chance 😬 Now this will drive tensions between her and George and this isn't good for Ivy.
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Sheila Hounslow (@kath46blue) reported@CliveMyrieBBC @BBCOne @BBCiPlayer Oh no Clive . I can’t stand tea . The smell makes me feel sick . I have to stand at arms length when making my husbands tea ! I haven’t had a cup since I was 5 years old . And when I left school and started work . They made me tea Girl . Making 15 cups at break time !
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Lloyd Preston (@Lloydp78) reported@BBCiPlayer No matter what I do in my settings, the sign language man will not leave my screen and I have commentary over the actors dialog . Please fix this bug as it’s ruining Eastenders for me
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Alex Barrett ☘️🇮🇪 (@albarr1978) reported@bbceastenders @BBCOne @BBCiPlayer The storylines are awful right now and the so called acting is even worse
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J (@Jayefc60) reportedThe picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.
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crazy cat lady (@sutty56) reported@BBCCasualty @BBCOne @BBCiPlayer She’s the worst cast member in years , get her off the programme . Awful
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer Boring boring boring. Unbelievable nonsense story. Why would Priya steal a car to take Ravi to hospital and then not even ask for him to be seen? She would have asked for help weeks ago. Children boring with endless disasters. I wish the car crash had written them out.
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedHey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?
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bodypolitic3 (@bodypolitic31) reported@thelizcarr @BBCOne @BBCiPlayer I cannot fathom how these ghouls, determined to push this through despite all the problems, still think they’re the good guys. It’s evil.
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PC (@PGUK78) reported@bbceastenders @BBCOne @BBCiPlayer The decor is so awful.
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Joseph H Clarke (@clarkejoseph49) reported@bbceastenders @BBCOne @BBCiPlayer What was that poor attempt fire effect at the end of tonight’s episode? That CGI fire was absolutely terrible.
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Ronan Kelly (@RonanGKelly) reported@bbcnipress @StephenNolan @BBCiPlayer I have no problem with this new series being promoted. However, it is grossly unfair that most independent productions don’t get the same level of promotion either online or on-air. So why they don’t speak out? Well, it’s probably because they fear the consequences of doing so.
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Martin Nisbet (@TartanLeotard) reported@bbcpress @BBCiPlayer Possibly the worst incidental music ever written.
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Tom Parker (@oldschool454) reported@SamsungUK Please can you tell my why I keep getting error code 02100 when trying to play @BBCiPlayer on my Samsung TV? I have googled problem and done every suggested fix with no success. Please help!!