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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (28%)
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Sign in (25%)
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Playback Issues (25%)
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Crashing (21%)
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Video Quality (2%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bihać |
Buffering | |
 Walnut Creek |
Crashing | |
 Mitcham |
Sign in | |
| Colchester |
Sign in | |
 Hangzhou |
Crashing | |
| Port Talbot |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Tai Chi Monkey
(@Taichimonkey) reported
from
Brighton and Hove, England
@SamsungUK I too have same problem. My model number is UE32F4510 he 72op smart. I’ve updated Samsung software but still doesn’t work. BBC iplayer will not load. Please respond
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Jeanette Wilson
(@JenWilson7) reported
from
Cowling, England
@BBCiPlayer are you not working at the moment”iPlayer might look a bit different today but you can still watch as normal”. I can’t wTch anything it’s not working.
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Michael McNevin
(@michaelmcnevin) reported
from
Dunstable, England
@BBCiPlayer Hi I am using an Nvidia Shield device rather than a Smart TV. Never had a problem before with the iPlayer app, but it keeps disappearing from my device and not available from Play store either. A restart yesterday brought it back, but disapeared today again!
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Shane
(@gingio) reported
from
Cardiff, Wales
@rosie_d87 Watch it back on iPlayer. Both were impressive. You watched the worst half 😂
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George Cairns
(@georgethefourth) reported
from
St Albans, England
Happy to see the BritBox app appear on my Panasonic. At last I can try the free 30 day trial. But the code the TV app gives doesn’t work and I can’t sign in on the site either. I’ll stick to Netflix and the iPlayer. #Grumpy
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Louise Armstrong
(@larmstrong98) reported
from
Harwich, England
@marcusbrig @SamsungHelpUK @BBCiPlayer @Samsung We had same trouble with our Panasonic TV BBC iPlayer fixed problem after a few days
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Nicky Marr
(@nickymarr) reported
from
Inverness, Scotland
Alzheimer’s is a cruel and terrible disease. Achingly painfully depicted by Glenda Jackson in tonight’s #BBC drama #ElizabethIsMissing Catch it on iplayer if you missed it.
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deryn oliver
(@voiceoverlady68) reported
from
Bayston Hill, England
@RachelHosker1 Doing the same while watching on #iplayer . And yelling at the parent to help. So relieved he made it. 😀
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Sara Pottymouth
(@Saraoxford) reported
from
Haninge, Stockholm
@MoominCanada @SmartDNSProxy Seems so, customer support told me there is a known problem with iPlayer and no ETA. Another service I paid for that stopped working. This is a costly mistake!
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Dave Brain 🧠
(@Ornsack) reported
from
Bristol, England
New short Gavin and Stacey clip on the iPlayer. The problem with Rob Bryson’s hair transplant is that he now looks 20 years too young to play Uncle Bryn
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Kimberley Barber
(@kimberleybarber) reported
from
Swanmore, England
@BBCiPlayer help my iplayer is not working on my @SamsungUK TV!
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~Charly 🇿🇦
(@381181215ZAF) reported
from
Merton, England
Jesus it's unwatchable on iPlayer. Selected highest quality yet still grainy and pixelated 😤 Don't have this problem with any other streaming service.
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James Franey
(@jamesfraney) reported
from
Bruxelles-Capitale, Bruxelles-Capitale
If it ain't broke, don't fix it. There was nothing wrong with iPlayer.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@78SoylentGreen More seriously you're right. Once Disney+ and other steaming forms start and compete, iplayer will face issues. Much more content, competition and better interface. I just dislike paying for different platforms
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Richard W Newton
(@richardwnewton) reported
from
Málaga, Andalucía
@IronSocket Hi guys - BBC iPlayer has stopped working. It now says I am outside of the UK. Error code 01192.
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m o s e s
(@stephenmohammed) reported
from
Maastricht, Provincie Limburg
@Christo59860743 @paul_m_14 @bbclaurak I have two VPN subscriptions and I STILL can’t access the BBC iplayer in The Netherlands. Any help is appreciated.
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Tai Chi Monkey
(@Taichimonkey) reported
from
Brighton and Hove, England
@SamsungUK BBC iplayer problem. I’ve updated Samsung software but still doesn’t work. BBC iplayer will not load. Please respond
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Jane Evans
(@janeee56) reported
from
Epping, England
@Knavery66 @MissLauraMarcus The worst. If you bring out new tech or upgrades users should either not know the difference cos it's all back end or be delighted with the new interface.@BBCSounds has just broken everything that roughly worked in iplayer or Tune in etc etc
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
HELP!! My @SonyBraviaHDTV Android TV doesn’t play ITV Hub, ALL4 or 5OD Programmes but BBC iPlayer is fine. The others play the adverts then don’t load the programme.
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Olivia Butterworth
(@LiviButt) reported
from
Haworth, England
Seriously @BBC the @SoundCloud app is a disaster. The search function simply doesn't work. Please bring back iPlayer Radio. It wasn't broken and didn't need fixing.
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John B Colburn
(@JohnBColburn2) reported
from
Liverpool, England
@rte trying to watch the toy show on IPlayer and the quality is shit.
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@2W0OFS @M0UAW @M0KPH True, I am one of them that stream from different broadcasters like the BBC iPlayer, but the only one I've got issues with at present is channel 4 it doesn't play at all... Strange
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#I am Rojava.
(@Wyllieboy) reported
from
Warmwell, England
So @BBC I now have to sign in to iPlayer to enable you to farm my data. You worthless shitbags
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Deni Double
(@Denidouble) reported
from
Windsor, England
Can someone explain why my android tablet is not comparable with the bbc sounds app and why there’s no help option at all. The iplayer was fine 😡
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Harry 👻
(@harryjms) reported
from
London Colney, England
@bzamayo I’ve also noticed they don’t seem to stream with much buffer... Netflix and iPlayer build a good enough buffer for a particular black spot on my commute, whereas TV+ didn’t survive it.
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Julie Nicholas
(@JulieNicholas_) reported
from
Newport, Wales
@BBCSounds Nothing on the page you hyperlinked has anything to do with what I have said the issue is. Replay is happening most mornings after alarm snoozes & didn't occur in iplayer. I'll stop listening to it to go to sleep - the only time I listen to #BBCsounds. A listener lost.
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James Pearce
(@jpearcejourno) reported
from
Merton, England
@BBCiPlayer Hi - thanks for replying but managed to fix it (resetting the app worked the second time). I was more wondering from a technical point of view as I write about iPlayer a lot for IBC365 and don't understand why that'd happen over an IP connection.
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Shaun Wilson
(@ShaunW1993) reported
from
Stevenston, Scotland
Glad having #WaterlooRoad available to download off the BBC iPlayer now instead of streaming it off YouTube. No more buffering and better picture quality - less pixels 😂
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Gouldy_locks
(@ClaireBGould) reported
from
Newbury, England
@alrightpresh @terrigough @missdianemorgan @BBCTwo @Sarah_Kendall @NOWTV Oh I watched that on iPlayer. Clearly I have issues!!!
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Annemarie
(@Mitchambelle) reported
from
Camberwell, England
@jjaneharvey @SamsungHelpUK I am also having this issue with the same TV model & no option to update as no blue tick showing against iplayer app.