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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (40%)
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Sign in (26%)
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Playback Issues (23%)
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Crashing (12%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Sign in | |
| Redcar |
Buffering | |
| Reading |
Crashing | |
| Chichester |
Crashing | |
| Southampton |
Playback Issues | |
| Turriff |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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MrJDS
(@mrjdsworld) reported
@lrl014 @_sapphicsnix Oh yeah iPlayer defo won’t work outside the U.K. but I’ve never struggled with All4
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Average Nope anticipater
(@AjMurray21) reported
@TruthsandLies14 It's on BBC iPlayer where I'm from! Unsure about international but a VPN could work?
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RicardoDelSol
(@RicardoDelSol3) reported
@owotabor @IoloWilliams2 If you've got a smart tv, go to iPlayer, select "settings" - bottom left icon, go to "change location", change nation to Wales, then still in iPlayer, go to channels, select "BBC1 watch live". I think that should work. It should work with iPlayer on mobile/laptop too.
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Keiron
(@keironn_) reported
@RainfordShay BBC iPlayer the Welsh channel, not worth switching over its awful
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jane crowley
(@daisynlil) reported
@PrifWeinidog Please approve funding for Abercastle to have workable Wifi urgently! That would be rural development. We have virtually no mobile reception and only 3G when it works -broadband so slow can’t watch programme on iPlayer without regular buffering. Work from home hopeless.
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Holger Haase
(@HolgerHaase) reported
@avalard @StephenMerchant Damn I missed that and iPlayer not working here properly
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Steven Virgo
(@io1901) reported
@RokuSupport BBC Iplayer doesn't seem to be working on roku devices 3940EU and 3820EU. They say it's up to Roku to rule out problems with the devices before they (BBC) will investigate . Your community help forums weren't much help.
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Oscar Pearson
(@oscarjpearson) reported
@GsySal haha when did we chat about the outlaws?! the trouble with releasing them all on iPlayer at once is that I can't trust myself... will probs end up binging them this w/e. how's the island?? (I saw DW last weekend!)
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(((Γεώργιος Βαλδοκις)))
(@NotoriousSzin) reported
Just got "gently prompted" to sign in while reading BBC News. What?! It's bad enough we have to sign in to iPlayer now, but to read the news?!
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Simon
(@fredead) reported
@BBCiPlayer I see the bbc iplayer has update on the roku and is now broken. Is this a known problem ?
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James W Foster
(@kultofkylie) reported
Made a terrible mistake letting Snotface (4) watch the Trooping of the Colour on iPlayer earlier. She’s now marching around everywhere when she should be getting ready for bed. Not good for your headache when combined with suspended timber floors! 🤒
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Sjayy🎱
(@Sjthefirst9) reported
@afcsadeq itv iplayer don’t work for you?
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avocado done did me
(@ElijahtheSouth) reported
So sunday i: -woke up early, had a shower -went into work, was super dead -finished early, went out drinking with some mates, played some pool -came back home and watched bbc iplayer and had food
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miriam
(@m1riamh) reported
@mcstardently now i gotta figure out how to get bbc iplayer to work
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Phil James Hargreaves (C)
(@PhilipJamesHar2) reported
@joewilly804 @FryRsquared If you have BBC Iplayer it should be on there. I've included a link which should work.
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Lucy
(@History_Lucy) reported
Have Amazon and BBC IPlayer etc realised the tv apps are inaccessible? I’ve just had to help my 87-year-old grandfather log into Amazon Prime because they make the process so convoluted. These apps & technologies are isolating users & further causing loneliness - it’s unfair.
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Kel Curwood
(@Kel_NFFC) reported
@psychoFTID I’m on iplayer and there’s been no problem. I’ve got u21 on iPad and England on tv. Might swap cos they’re definitely playing better
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Sara Tomic is Thicc enthusiast
(@Tennus7) reported
anyone know how to fix this issue of audio getting ahead of video by like 1 second/0.5 seconds whenever im streaming tennis, football or a film online? only iplayer/netflix doesn't have the problem just itv/tennis channel etc it starts off fine then begins to lag after 10 mins
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Stephen Hendry 💙
(@Stephen_Hen_EK) reported
@virginmedia why do I have to sign in every time I want to open bbc iplayer ? Very frustrating!!!
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Kate Bear
(@KateBear1) reported
The worst thing about finding a new @Lucy_Worsley documentary series is finding out you gave just watched the last available episode. Off to scan iplayer for any series I might have missed...
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princess🧚🏾♀️
(@teeshakur_) reported
@itvhubhelp I’ve been watching YouTube, Netflix and Disney+ with no issues and I’m sure if I tried Amazon or BBC iPlayer it’d be the same, so no, I don’t have issues with other apps.
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Art Brew
(@ArtBrew) reported
@RokuSupport @space_tom This issue doesn't seem unusual, a quick scroll through the messages suggests it's happening to quite a few people at the moment. iPlayer is not working on some Roku devices. Updating, Removing/reinstalling or rebooting doesn't fix it either.
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Art Brew
(@ArtBrew) reported
@RokuSupport BBC iPlayer not working on 3940EU
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Quinn
(@quinn_CA_to_UK) reported
I'll pay for iPlayer once I can bloody watch something without the audio dropping or the video re-syncing and then just being absolutely gone once every 10 minutes. Netflix, Youtube, Amazon, Disney, Channel 4 all work. Sort it out.
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Katie Fleming
(@katiefleming1) reported
@KCOMhome Please can you help with weak signal in my full house! Every 2 mins anything I’m watching stops…Netflix, iplayer, prime you name it
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Steve Archer
(@sas1230) reported
@itvhubhelp @itvhub Something else I noticed bbc iplayer does regional news in my case bbc Wales. Itv hub does not I end up watching itv London when gmb goes to itv regions. No good to me . I rely on my fire stick a lot because of poor aerial reception. Your help is much appreciated
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Not Actually Pipou
(@Sperocaof) reported
@RTEArchives @paulduanefilm @SunTimesIreland any chance of putting up full dramas (or is the dreaded 'contracts weren't made for home media'/'residuals' problem still a thing? - the BBC put all sorts of stuff on iplayer)
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Jill Stuart
(@JillStuart17) reported
@BestForBritain @Michael_Ellis1 @hilarybennmp What date and time did this take place in the House of Commons? Was out this afternoon & BBC iPlayer has nothing on this - can you help?
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susan stewart
(@susanstewart20) reported
@youngonesfan The Young Ones is now streaming on iplayer. I pay my licence for material like this. On a serious note, viewing now I'm shocked (and overjoyed) at the freedom. Free from PC police. (The Beeb issue a warning before each episode). Breath of fresh air.
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kevin standbridge
(@kstandbridge1) reported
@Macrolunchtimes Just had a thought Iolo Williams did a programme on Pembrokeshire, iPlayer I think where he went to lots of locations, might help.