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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (31%)
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Sign in (27%)
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Playback Issues (25%)
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Crashing (16%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Sign in | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Callum Parrish
(@CalParrish) reported
@garveyant Hi! Noticed news at ten on iplayer last night was world news. Is this a problem with iplayer or was it a change to schedule?
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Van Der Beard
(@DerBeard) reported
@BBCiPlayer so sick of bbc iplayer buffering, stopping, skipping and starting everytime I watch live TV! Checked broadband - steady 140mb wired connection, all smart TV software/firmware up to date! Can't believe we have to pay a TV licence for this shocking quality of app
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Andrew
(@amateurscotsman) reported
@Sunkensie Someone was able to work out and moan that we'd watched iplayer upstairs in the dead hour at the end of the shift too. My hunch is Uni managed PC knows all.
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shane webster
(@DrillingCobbler) reported
Flights been changed hence offer. We don’t think it will happen. Do we cling on or do we spend the £ on that holiday where we really should lol? Plus I’d miss the start of next season lol! But the iplayer would work there im confident lol
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Amanda-Rae Prescott
(@amandarprescott) reported
@OI_CARBY Some US reviewers are mad the plot is out of linear order. I don't see it as an issue so try it on iPlayer (or Netflix US for other people reading this).
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George C
(@George_C92) reported
@joelgolby Yeah just watched it on iplayer and you are right, it is actually really good. Has all the makings of being terrible too.
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Sophie Sweatman
(@sophsweet) reported
@BBCPanorama Really enjoy the series but I'm hard of hearing and the #subtitles are totally out of synch. I'm hard of hearing and lip read, so subtitles help me follow dialogue. The technology is there, whereas on some BBC programs they are useless on iPlayer and live TV.
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illuminatus
(@illuminatus) reported
@BuddClair I need to watch the season 1 ending now. So I’m off to iplayer while I work
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Jennifer Gray
(@MrsJenniferGray) reported
@ShadyLawrence I just watched Mother Tuckers on BBC iPlayer - loved it. Was that Remnant Kings you used to work in?
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Elaine Hutton
(@elainehutton) reported
@msloobylou I just cranked up the iPlayer to watch it. Oh to be that confident to explain someone’s finest work to them.
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RMGirl
(@RMGirlUK) reported
@Rachel_Dreamer I’ve got a major problem with the BBC iPlayer app on my Apple TV, I cannot get it to play subtitles/CC for love nor money and I dr know why. Every other app works and has subtitles/CC - the iPlayer app on my iPad has them. Technology 💀
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scouseredkop
(@scouseredkop) reported
@prharri @TTWAR62 Not on iplayer anymore mate but it's on YouTube all parts together in good quality with no ads 👍
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Welsh Whisperer
(@WelshWhisperer) reported
@Mynd_Fel_Bom A problem facing many! Available on @S4C clic and iPlayer 🥃🔥
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Mark Ward
(@mark_is_caching) reported
from
Sproughton, England
@itvhub why is ITV hub not working properly - got brand new Android Tablet - #iPlayer #sky and #4od are perfect but yours just stutters - wi fi is a constant 30mb - is it cos football was on as we were watching Kate Galloway doc so not even live ??
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
@wardthomasmusic @BBCBreakfast @blackdeerfest Hopefully I can catch up with it on iplayer after work...
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Michael Ackerman
(@mjacker1) reported
@surfnuttz @RobertElms BBC iPlayer might help
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The Jen Genie 💖
(@JCfanatic6620) reported
@Oswin_Coleman God that’s so dumb. I know some friends who’s iPlayer don’t work for them. God this is stupid. If I don’t see it on there next Friday then I’m gonna be sending emails
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Power Word SocJus
(@evilref) reported
@jewel_thin Having gone without a tv license for 2 years when I didn't have one because of work travel and not having a tv, the amount of hassle and dishonest mail from tv licensing was ridiculous. I only have one now for occasional iplayer viewing.
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𝑨.𝑲. 𝑻𝒓𝒆𝒂𝒔𝒖𝒓𝒆
(@AKTreasure1) reported
Decided to go back and rewatch some Doctor Who. Put "Rose" on Netflix: picture quality is terrible. iPlayer: terrible. 15yr old DVD: perfect (although low res, obvs). This is why I stick to DVDs and Blu-rays in the age of streaming.
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Alex Bell
(@alexbell) reported
omfg we’re trying to watch the rugby and the iplayer apple tv app keeps skipping a few minutes back and forth is anyone else having this issue
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Alex Bell
(@alexbell) reported
omfg we’re trying to watch the rugby and the iplayer apple tv app keeps skipping a few minutes back and forth is anyone else having this issue all the action is in the wrong order it’s worse than tenet
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rose
(@samtyIer) reported
@MorganVAB phewww !! also think it might be better quality on iplayer than netflix as well lol so not a massive loss
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Violet Green
(@Rainbowwraith) reported
@BBC 🤨What’s the problem with iplayer, subtitles disappeared halfway through Masterchef, this is not the first time subtitles have disappeared when I’ve been watching on iplayer sort it out will you🤬
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Ceri #BLACKLIVESMATTER 🏴🇪🇺 🏳️🌈🎗
(@Cejmeister) reported
**** you BBC. Fix your ******* iPlayer.
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non-fungible token international student
(@kalinah) reported
@prstskrzkrk TunnelBear used to work on iPlayer a couple of years ago; I just resubbed but haven't tried the BBC website yet, so IDK about the current status.
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Victoria Sponge 💙
(@Victoria5ponge) reported
@GaryLineker I watched in horror and dismay, then realised it’s a series. Ep 2 had me in tears. I’ve paused iPlayer for now, but those brave, unbelieved boys, now broken men, failed, even when they spoke out, will stay with me. I salute them. #FootballsDarkestSecrets.
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Ailsa 😷🐝🦉🦔🏴🇪🇺
(@gingerdna) reported
@adamashe93 An IP spoofer software on your laptop will let you appear to be in Scotland and iplayer will work.
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Paul Rogers
(@paulrogers002) reported
Tested it - it's just iPlayer coverage of #Newsnight that's broken. Anyone else getting the same issue? (I watch on the computer as TV reception is so appalling round here).
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Paul Rogers
(@paulrogers002) reported
FFS - fix your iPlayer, BBC. I have damn right to switch to other screens whilst listening to it; how I tweet my comments about #Newsnight, etc.
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bobsy
(@bobsymindless) reported
Literally nothing as awful upon this earth as having to sign in to iplayer. who the hell do you think you are