iPlayer status: streaming issues and outage reports
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Full Outage Map
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Sign in (30%)
- Playback Issues (28%)
- Buffering (22%)
- Crashing (20%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Buffering | 7 days ago |
|
Edinburgh
|
Sign in | 10 days ago |
|
City of London
|
Playback Issues | 10 days ago |
 Nice
|
Crashing | 15 days ago |
|
Wirral
|
Playback Issues | 18 days ago |
|
Manchester
|
Buffering | 19 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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melonax9 (@melonax9) reported@tlukethompson @BBCiPlayer ******* FINALLY A BETTER QUALITY !!!!
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kylee mooney (@KyleeMumof4) reported@SundaeLolz @BBCiPlayer Im with sky and its on their but says due to a technical error it cant be played. But its not even showing up on iplayer. Strange
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@TheMediaAvenger (@ThomasF24943789) reported@Lord_Sugar @BBCOne @BBCiPlayer The worst thing they can do is serve RAW CHICKEN
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Sara Foster (@musomusings) reported@EnarialP @Helen_Barnard @BBCiPlayer They do need to work on their algorithms though - if I’m about to watch a film about Emily Brontë, do I really want to see a trailer for FA Cup coverage?
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Les Twigg (@LesTwigg) reported@antonydandrea1 @BBCiPlayer Took us numerous attempts to even log on then when we eventually got to the program it would only play a few seconds then start buffering. Pausing it for a couple of minutes seemed to do the trick. No problem with ITV.
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Jill T - Food safety person and G/F foodie (@jill_jtc) reportedWhy has @BBCiPlayer gone from being the best to worst platform for tv?!! Your programmes & indexing & available prog’s are out of date & rubbish!! @TheRepairShop new series live on tv but you can’t watch on iPlayer - that’s just one example. Come on, where’s my licence fee going?
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Lorraine (@LORRAIN25481106) reported@bbceastenders @BBCiPlayer Awful storyline and writing = awful acting from everyone involved.
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glasgowboyindc (@dcglasgowboy) reported@BBCSportScot @BBCOne @BBCiPlayer Kenny McLean? He has to have incriminating pictures, he’s awful
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andrew kerry (@andrewkerr64832) reported@BBCiPlayer #bbc #Winter Olympics Dear the BBC, your coverage is absolutely shocking. Tuned in at 1230 today for the men’s biathlon on your red button service. Nothing. Thanks for nothing. Worst coverage EVER 😡
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Paul Miller (@Mill01234565) reported@bbcdebatenight @BBCSounds @BBCiPlayer No one, I saw, mentions the amount of people using their own money to go private. But governments UK and Scottish spend more time dealing with ideological or minority issues. Whether its SNP or Labour we are being let down and we seem happy to vote for the muppets letting us down
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Janet Squires (@Poke_In_The_Eye) reported@bbcquestiontime @BBCSounds @BBCiPlayer I hate Wes Streeting - can’t help it he’s just to smarmy & insincere.
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Moto Man (@KevCawley) reported@Lord_Sugar @BBCiPlayer I commented on the first episode how dim they all are, out of curiosity I watched the 2nd episode FML Alan, you’ve certainly got your work cut out with this lot!
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Arty Bow (@arty_bow) reported@BBCScotland @BBCiPlayer …then we get 10 minutes of him lecturing us like we’re teenagers because we can’t work it out for ourselves. BBC documentaries used to be superb. Even the average ones were twice as good as this.
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer Lauren is beautiful but a terrible actor, she either shouts or mumbles most of the time. And of course she has another disaster this week, she's always doomed!
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer Nicola took a massive risk going behind George's back like that to see Eddie when if he wants to see him that's her decision. As parents to Ivy - George and Nicola have built that strong level of trust and now it's broken between them. #EastEnders (1/2)
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doffcocker (@doffcocker) reported@BBCArchive @BBCiPlayer the phrase “eclectic collection” is doing a lot of work in that sentence and i need to know more
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TJW (@TraceyW83194634) reported@bbcdebatenight @BBCSounds @BBCiPlayer God help this country really hope reform can save it
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Brodie Bruce (@eddie_corrigan) reported@PayReps26654 @Helen_Barnard @BBCiPlayer I’d say that’s an Amazon or internet issue not the BBC’s
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Nicky Hill (@nickyjanehill) reported@darrenjadams @anon_opin @BBCiPlayer Drives me mad!! I like auto play of the next episode of the thing I’m watching but I don’t want to watch Casualty or Waterloo Road. Ever. I delete from continue watching but next day they’re back. Terrible development team.
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𝓚𝓿𝓷𝓽𝓻𝓲𝓪𝓱 𝓒𝓪𝓻𝓮𝔂🦋✨️ (@TheeTayRiahStan) reported@bbceastenders @BBCOne @BBCiPlayer Worst storyline of all time
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Ian Smedley (@smeg9) reportedAlways know when @BBCNews is about to switch to local news even on @BBCiPlayer because the quality absolutely tanks. I understood why it might on satellite, but on iPlayer??
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Benny H (@BennyH391512) reported@bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system
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Matthew Lewis (@RunnerBean07) reported@Lord_Sugar @BBCOne @BBCiPlayer This show should have been cancelled years ago, the candidates this series are dreadful arguably the worst ever.
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Philip Colclough (@PhilColclough78) reported@Helen_Barnard @BBCiPlayer First world problems?
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M (@MustBeMam) reported@bbcdebatenight @BBCSounds @BBCiPlayer Other parties should invite this woman to tell them what they can do to help. SNP need to be stopped. They are ruining our schools.
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James🇬🇧 (@Jam_mil73) reported@bbcquestiontime @BBCSounds @BBCiPlayer Easy. Cut taxation on all food produce at base lvl. Cut taxation on all fuels duty by 25-50%, this will cut costs and crash inflation. By reducing the first two, it’ll offset the third.
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Easphc (@Eaaphc2023) reported@StephenNolan @gordonlyons1 @BBCiPlayer I call mornings the Peugeot school run as all the new Peugeots outside the school every morn. I know the drivers and they don’t work. *** all wrong of them
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Elle 🌸🗽 (@hellosunshine52) reported@BBCiPlayer could you please stop including the result in the headline of the Olympics segments on iPlayer? There is little point in watching after work when you spoil it. Please stop doing this urgently. It’s bad enough the way you edit the segments. Stop spoiling the events.
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robbie does stuff (@robertbegg_art) reported@IKnoTheTruth2 @Helen_Barnard @BBCiPlayer ...that is generally the goal of adverts, yes. their success rate isn't really the issue OP is complaining about
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Martyep74 (@martyep74) reported@StephenNolan @nipsa @BBCiPlayer P/2 👉 people getting into debt because of errors, cases of people having to pay back housing benefit because mysteriously the HB money disappeared during the migration, so SOMEONE or some landlord/gvrmt body has got extra money by forcing the Tennant to pay instead of