iPlayer down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Sign in (30%)
• Playback Issues (26%)
• Buffering (24%)
• Crashing (20%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Margate	Crashing	2 hours ago
Pontypridd	Playback Issues	1 day ago
Didcot	Playback Issues	6 days ago
Southampton	Playback Issues	7 days ago
Cheltenham	Buffering	10 days ago
Aberdeen	Sign in	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elizabeth Agnew (@Elizzle_beth) reported 1 minute ago

  @_vickyhen The worst! The perfectionists is on iPlayer too, i think it was cut after the first season.

• 
  Hardwood Babylon (@hardwoodbabylon) reported 2 minutes ago

  @HenkPoley @wongmjane Ah. So this wouldn’t help an American who was interested in accessing, say, BBC iPlayer as if they were in the UK, I imagine

• 
  Hannah Walters (@HannahWalters74) reported 6 minutes ago

  @martynemery Iplayer? Does that work? X

• 
  minxnicki (@minxnicki) reported 7 minutes ago

  Anyone unaware of how stretched our NHS is & how incredible the work all the staff are doing needs to watch #hospital #bbc2 #iplayer

• 
  Lorraine Gordon (@LGordon73) reported 18 minutes ago

  iPlayer incorrectly telling me that I'm not in the UK. Also can't watch via smart TV. Lots of people seem to be reporting the same issue. Can you advise @BBCiPlayer ?

• 
  Mr F1Cowboyman (@f1cowboyman) reported 20 minutes ago

  @BigJohnnyArcher It looks great but the 2-3 min delay makes it unwatchable for those chatting to friends online or noisy neighbours. Until they fix the live delay on iPlayer it's not worth it.

• 
  Fiona Cee (@quirkygrin) reported 24 minutes ago

  @PeeGeeTweets @shockproofbeats IPlayer is definitely the worst!

• 
  Martin Goode (@martingoode) reported 26 minutes ago

  @HobbitsWife iPlayer - broken on BT as well.

• 
  Harry Holmwood (@Hholmwood) reported 27 minutes ago

  @Doctoe @abbieheppe I watched a couple of episodes of a thing on iPlayer of a guy who is on a canal boat and it does look like hard work. I think I like the idea of it a lot more than the reality.

• 
  Ben (@zuffle) reported 28 minutes ago

  @UHD4k @jamescoldicott @BigJohnnyArcher If you've got an HLG TV, you already have an HDR iPlayer app on board. If you don't, Sky won't help you.

• 
  Hobbits Wife 💙 (@HobbitsWife) reported 28 minutes ago

  Just tried it through the iPlayer on the tv and got ‘something went badly wrong’ message. Is Virgin suddenly routing our internet via another country for some reason??? Or the iPlayer having problems?

• 
  opinion8ed_dyke (@opinion8ed_dyke) reported 31 minutes ago

  1155 Want to watch bbcsport on ps4 (tv). *Sport App no longer works* *go via iplayer* *to use this device sign in with this code on a different device* Ack

• 
  Aschenputtel (@KatySAFC) reported 32 minutes ago

  @madebygoogle Hi, thanks for your message. I don't know if it's a Chromecast issue. The device works great when I'm streaming TV from other apps, just the iPlayer is not working as it should. Is there anything that you would recommend to do, or is it likely to be this particular app? Thanks!

• 
  High Julie (@viola_lee_blues) reported 41 minutes ago

  @jvc1231 Have you tried clearing all your browser history and then logging back into your VPN. I had a similar problem with BBC Iplayer and this solved my problem.

• 
  John McCormack (@recoveryjohn1) reported 42 minutes ago

  @ripx4nutmeg On the iplayer radio 4 it starts at 1hour 49 mins. It's a car crash for Benjamin.

• 
  Hannah Jayne (@HannahJayne_B) reported 42 minutes ago

  3 weeks ago I finished watching Motherland and iPlayer auto-played the pilot of Call The Midwife. With absolute horror I’ve just realised I’ve now watched all 10 series. In other news, no I’m still not working…

• 
  Paul (@pdwyer1987) reported 42 minutes ago

  Recommend the Time on iplayer. Loads of decent scouse actors, makes me annoyed even more when you see other shows *cough* Line of Duty *cough* with actors playing a scouser with the worst accent 🤔

• 
  halz✨HUSBAND ERA🥰 (@mitchellmulti) reported 44 minutes ago

  ngl i will probably binge all ee eps when they come out on iplayer cos i wont be able to help myself 😩 i obvs wont tweet about it tho besties cos i know most people will watch it live :)

• 
  Jeremiah Savant 🕯️ 🦠 (@Jpofgwynedd) reported 45 minutes ago

  @Stayathomemum6 @Hello_2022 Shouldn't be a problem. You only need a licence to watch TV live or use the BBC iPlayer as far as I understand. So watching it on demand is fine.

• 
  judehanlon (@judehanlon) reported 49 minutes ago

  Watched TIME on the iPlayer this week. Very high quality telly, if a bit of a downer.

• 
  jamescoldicott (@jamescoldicott) reported 49 minutes ago

  @zuffle @UHD4k @BigJohnnyArcher Does the skyq hlg work? Would IPlayer this way work?

• 
  Amanda Boyle (@AJB7658) reported 51 minutes ago

  @BBCiPlayer is there a problem with playback on the iPlayer please? It's saying it cant go to programmes I'm currently watching. Thanks

• 
  LSP ✨ (@BlobWithAGob) reported 52 minutes ago

  Watching this drama on iPlayer. Gambling addiction is awful, I don't know how I'd cope if my long term partner had gambled away all our money and assets away.

• 
  Eddie ⚽️🇬🇧🇦🇪 (@E_Sure91) reported 52 minutes ago

  @fergie84 Yeh I've got similar already, as well as my V P N but a bit unreliable. I used DNS servers for 2018 WC and they were great. Just used iPlayer and itv player without losing any quality or getting any buffering or lag.

• 
  tina byrne (@teenysparkle) reported 52 minutes ago

  @michaelcunneen @Terri_White I watched all 3 episodes on iplayer last night. Can't work out if I enjoyed it or not... It's was definitely a hard watch..

• 
  nan (@nanite53) reported 54 minutes ago

  @racheltucker1 @BBCHolbyCity Some of the saddest words I know: BBC iPlayer only works in the UK. Sorry, it’s due to rights issues.

• 
  Sarah Parks (@goldfinchgazer) reported 54 minutes ago

  @BBCiPlayer I watch live TV via the iPad iPlayer app. I (today) suddenly can no longer rewind - something I often want to do on the News channel - and ‘Restart Programme’ button which has appeared instead takes me back about eight minutes!! Is there an error?

• 
  ⚽ (@RoboHickmans) reported 56 minutes ago

  @TeamKnowhowUK Hi, I've got an issue with my Sony Bravia 4K UR3 TV. Apps such as iPlayer, 4oD etc have all vanished and can't be found on the Play Store to redownload. Location on TV is still UK, so not sure why they have disappeared. Only brought last week. Can you help? Thanks

• 
  Niamh Blane (@niamh_blane) reported 58 minutes ago

  Does anyone know why the league of gentlemen has disappeared from bbc iplayer, I was watching it the other day. Does anyone know if its been taken down or if this is just an error?

• 
  EmmaDent76 (@EmmaDent76) reported 60 minutes ago

  @RiverWyrd @BBCTheArchers The server at work had something done to it and I can no longer get iplayer. Sob!