iPlayer status: streaming issues and outage reports
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Full Outage Map
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (44%)
- Crashing (28%)
- Playback Issues (15%)
- Sign in (8%)
- Video Quality (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Sign in | 8 days ago |
 Southampton
|
Crashing | 12 days ago |
|
Birmingham
|
Buffering | 13 days ago |
|
Gillingham
|
Crashing | 13 days ago |
|
Crowborough
|
Buffering | 18 days ago |
|
Wigan
|
Video Quality | 22 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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J (@Jayefc60) reportedThe picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.
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Martin Nisbet (@TartanLeotard) reported@bbcpress @BBCiPlayer Possibly the worst incidental music ever written.
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Willie Gilmour⭐️ (@williegilmour) reported@kevinbridges86 @BBCiPlayer @BBCOne Player on left will never win a game of bf like that. School boy errors
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CharlesWynfordLodge (@2hrTV) reported@bbcquestiontime @BBCiPlayer @BBCNews And you thinking this is cool, or amusing, or appropriate is part of the problem. It's bloody dreadful.
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Emmett Moore (@emmettmoore12) reportedAnyone else having problems with the @BBCiPlayer app? It's freezing all the time and useless on live streams for the #worldcup
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Paul Duerinckx (@drinckx) reported@bbcquestiontime @BBCiPlayer @BBCNews Terrible, though they all Looked more realistic than Fiona Bruce.
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Mark Woody (@ipswoody) reportedWhen are the @BBC gonna fix the buffering issues of @BBCiPlayer tv app? During the World Cup and Wimbledon too 🙄🫣😔
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. (@CathyHiya) reported@bbclaurak @BBCOne @BBCiPlayer Hope you asked her about the video Laura where she shut down everyone by saying there was no issue with the funds
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Vegcarium (@Vegcarium) reported@bbcquestiontime @BBCiPlayer @BBCNews This is awful
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J's Us (@kellzik) reported@bbceastenders @BBCOne @BBCiPlayer Josh is a terrible human being.
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bodypolitic3 (@bodypolitic31) reported@thelizcarr @BBCOne @BBCiPlayer I cannot fathom how these ghouls, determined to push this through despite all the problems, still think they’re the good guys. It’s evil.
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Les Twigg (@LesTwigg) reported@clive_wilson @BBCiPlayer Ours stopped working a couple of days ago. Just stalls on the BBC iPlayer logo. All the other channels are fine, just the one we have to bloody pay for doesn't work!
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welcome to the Cool Zone🇵🇸 (@pabstblueskelly) reported@bbcquestiontime @BBCiPlayer @BBCNews really awful stuff, everyone involved should be embarrassed to have made this for the public
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Tyke on a bike (@MelvinJCain) reported@BBCiPlayer U assume you don’t want you licence payers to use iplayer. I have watched it for years. Now it’s telling me to log in, log in. It’s not the correct password I create new password. Still cannot login The sooner the BBC loses its charter the better.
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Clive Wilson (@clive_wilson) reported@BBCiPlayer There are issues today with the iPlayer app no longer working on the Roku 3840 Streaming Stick, without warning. Other 3840 users are also affected. Is there a reason for this? Planned or unexpected?
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Justyn Spooner (@justynjj) reported@ITVX can you get the dev team to sort out your streaming quality. It makes your service look terrible especially for the @FIFAWorldCup @BBCiPlayer are years ahead of you in quality.
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Andy P (@frjack) reported@NordVPN I used to use you, but about a year ago your system stopped working with bbciplayer. Is this still an issue or did you fix it? I ask as my renewal is up again
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Graydispo (@graydispo) reported@bbcquestiontime @BBCiPlayer @BBCNews I don't feel the urge to listen to a pattern matchers idea of some of the worst people to live.
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sam oconnor (@Sweetpea_Babies) reported@BBCSport @BBCiPlayer Please can you do something about the Wimbledon coverage in the late evening. It's been the same every day around 9pm...the coverage disappears and we have to scramble around iPlayer trying to locate the match...tonight it's the turn of Dimitrov. Help!!
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BARTIERBARDI💋👠 (@superbardiuk) reported@bbceastenders @BBCiPlayer Tonight Eastenders honestly felt like a cheap Hollyoaks episode, awful
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Mistralol (@mistralol) reported@bbcquestiontime @BBCSounds @BBCiPlayer The problem Andy doesn't get there is we don't want or will accept his or Labours policy because hes a Socalist and all he wants is to tax the hell out of anyone that works. So there won't ever be willing collaboration with his policy.
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Mistralol (@mistralol) reported@bbcquestiontime @BBCSounds @BBCiPlayer When leaders do not listen to the public or resolve a forever list of increasing issues, yes people are going to reject the goverment.
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Stevie83 (@stevie80con) reported@bbceastenders @BBCiPlayer Lauren takes after her dad. Can’t help herself.
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ScottieTinkerbell (@sc_tinkerbell) reported@bbceastenders @BBCOne @BBCiPlayer My thought wow nobody was actually hurt in that. Minor injuries only. But nobody really trapped, no broken bones. Everyone just walked out. Ravi the acting is fantastic!
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Magan Hassan (@MaganHGang) reported@DanielO04532942 @PokemonNewsUK @BBCiPlayer They don't work on that..
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LP (@____LP____) reportedBBC iPlayer again utter garbage. Just doesn't work when there's something on people want to watch @BBCiPlayer
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Shannon 👩❤️💋👨💞 (@Shannon79053723) reported@bbceastenders @BBCOne @BBCiPlayer Honestly, Ian has been a far better son to Kathy over the years than Ben ever was. Whatever Ian's faults, he's consistently been there for her. Ben turned out far more like Phil. A lot of his worst traits.
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richard (@buckers772) reported@bbcquestiontime @BBCiPlayer @BBCNews The whole point that was largely missed (maybe deliberately) on this show is that there is one thing that AI needs and devours above all else. DATA. So the real problem we have now is who holds - or will hold - our data (NHS, digital ID etc). Corporations like Palantir. Oracle. They are not domestic companies and they are not interested in “solving our problems”. They exist to make more money for their owners and stakeholders. What do they do with our personal data? And whilst on the subject is it a coincidence that new UK GOV contracts are being awarded to those very companies who happen to be large clients of Mandelson, Blair etc? And that Blair has suddenly popped up to tell us the future is AI? And the chief AI officer of the Blair Institute was a guest on the panel? Some coincidence.
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🏴☠️Smithy🇮🇴 (@Smiffysmifston) reported@bbcquestiontime @BBCiPlayer @BBCNews This better be some kind of awful joke
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s h a b s 🌷 🦚 (@sukeve_xo) reported@bbceastenders @BBCOne @BBCiPlayer Sukeve clip during ******* visibility week? IKTR!!! But come on now guys, we've done the "Suki doesn't communicate when she's stressed and trying to make everyone's problems go away" before and she learned from it, if we're not making a point of showing her growth and how she's adapted for the better on this adoption journey and it's just revisiting old habits with no reasoning or closure, it's giving inconsistent.