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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 30% Sign in (30%)
  • 28% Playback Issues (28%)
  • 22% Buffering (22%)
  • 20% Crashing (20%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Edinburgh Sign in 2 days ago
City of London Playback Issues 2 days ago
Nice Crashing 7 days ago
Wirral Playback Issues 10 days ago
Manchester Buffering 11 days ago
Cheltenham Sign in 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders Either way this is such a terrible twist for all involved and I wish that Penny/Vinny Gina/Harry can be happy without this totally unnecessary twist. This is going to create so much unwanted drama and tension for everyone involved.

  • GillyB9
    Gilly B (@GillyB9) reported

    @ls_1983 @BBCiPlayer I was flicking between football and Olympics last night. The commentary on tnt was awful.

  • waleswomenrugby
    Welsh Women's Rugby🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@waleswomenrugby) reported

    @BBCScrumV @BBCiPlayer Please fix the stream 😭

  • melonax9
    melonax9 (@melonax9) reported

    @tlukethompson @BBCiPlayer ******* FINALLY A BETTER QUALITY !!!!

  • KevCawley
    Moto Man (@KevCawley) reported

    @Lord_Sugar @BBCiPlayer I commented on the first episode how dim they all are, out of curiosity I watched the 2nd episode FML Alan, you’ve certainly got your work cut out with this lot!

  • RunnerBean07
    Matthew Lewis (@RunnerBean07) reported

    @Lord_Sugar @BBCOne @BBCiPlayer This show should have been cancelled years ago, the candidates this series are dreadful arguably the worst ever.

  • sam___888
    sam___888 (@sam___888) reported

    @BBCSport @BBCiPlayer terrible coverage of the mens figure skating final so you missed showing the gold medal winners routine and then even cut short all their reactions to repeat the skeleton footage on BOTH channels! awful coverage. #WinterOlympics #skating

  • Thenaish1
    Tosh (@Thenaish1) reported

    @Helen_Barnard @BBCiPlayer Can someone help Helen understand the difference between adverts and trailers. Cheers. Please donate to help others on the internet who cant read or think. 🙏

  • LesTwigg
    Les Twigg (@LesTwigg) reported

    Anyone else having problems with @BBCiPlayer? Constantly buffering so bad as to be unwatchable. No problem on other streaming channels so wouldn't appear to be our equipment or broadband.

  • smeg9
    Ian Smedley (@smeg9) reported

    Always know when @BBCNews is about to switch to local news even on @BBCiPlayer because the quality absolutely tanks. I understood why it might on satellite, but on iPlayer??

  • jamieshawn1623
    donna rawlinson (@jamieshawn1623) reported

    @bbceastenders @BBCOne @BBCiPlayer link dont work goes to facebook

  • Bekola1975
    LouBen 🎀 (@Bekola1975) reported

    @bbceastenders @BBCOne @BBCiPlayer Who cares. Awful tedious storyline

  • dcale80
    Dcale (@dcale80) reported

    @bbceastenders @BBCOne @BBCiPlayer The Ben Mitchell bashing is in hyper drive. I guess this is petty retaliation for Max Bowden not wanting to return to this **** show. I'm so glad the rating r plummeting every day. Ben Wadey is the worst thing to happen to this show.

  • DavidSh99798518
    iggyboy63 (@DavidSh99798518) reported

    @bbcpress @BBCiPlayer Thought it terrible tbh..safe,middle class viewing

  • Pollos_Enanos
    Richard Speight (@Pollos_Enanos) reported

    @scottspeig @BBCiPlayer It will be a rights issue. Sky+ (or other DVR) and then watch when you like as I did.

  • MensAdvisoryP
    The Men's Advisory Project (@MensAdvisoryP) reported

    @StephenNolan @BBCiPlayer This is why MAP or Women's Aid provide time & support whilst a victim thinks through their options. We support them with examining risk and making safety plans and work together to see how to leave safely. For so many, leaving or ending the relationship is the most dangerous time

  • EdwardW16351
    Edward william (@EdwardW16351) reported

    @StephenNolan @JamieBrysonLLB @BBCiPlayer Who’s having the worst bad hair day , little Jamie should give it up, , the flags 🥱 that won’t change

  • huttmore37
    lesley (@huttmore37) reported

    @StephenNolan @BBCiPlayer What’s even worse, our carers had their pay rise postponed yet expected to continue to work. Considering how broken the HSC is it would have been more appropriate that they were paid. More carers, better retention with better pay, fewer patients blocking beds unable to go home.

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCiPlayer Priya is a big part of his problems because she is enabling him, always playing down his bad behaviour etc. as just now. Neither of them seem to get that actions have consequences.

  • TheeTayRiahStan
    𝓚𝓿𝓷𝓽𝓻𝓲𝓪𝓱 𝓒𝓪𝓻𝓮𝔂🦋✨️ (@TheeTayRiahStan) reported

    @bbceastenders @BBCOne @BBCiPlayer Worst storyline of all time

  • jill_jtc
    Jill T - Food safety person and G/F foodie (@jill_jtc) reported

    Why has @BBCiPlayer gone from being the best to worst platform for tv?!! Your programmes & indexing & available prog’s are out of date & rubbish!! @TheRepairShop new series live on tv but you can’t watch on iPlayer - that’s just one example. Come on, where’s my licence fee going?

  • GoodName4X
    Rust is good (@GoodName4X) reported

    Can't access @BBCiPlayer . Red button not working on any device.

  • Emilyj251288
    Emily jones (@Emilyj251288) reported

    @BBCiPlayer @SamsungUK we are getting error code 2100 when trying to access iplayer.Can someone help please.Its been like this for a week.Ive tried the suggested fixes online.I called samsung help line and were put on hold for over an hour and the girl never came back to the call

  • albarr1978
    Alex Barrett ☘️🇮🇪 (@albarr1978) reported

    @bbceastenders @BBCOne @BBCiPlayer The storylines are awful right now and the so called acting is even worse

  • KevWrigley
    Kev Wrigley (@KevWrigley) reported

    @Woodarmyfc @I_amMukhtar @BBCiPlayer no mate, you're just being ridiculous. Not every person at the BBC is a scumbag **** apologist. But in taking that myopic attitude you've ended up making assumptions using the worst example, one of the key people in Savilles downfall. Stop being weird

  • Angusrockstar1
    Andymacc26 (@Angusrockstar1) reported

    @StephenNolan @DHamill2004 @BBCiPlayer The problem is in their own community.

  • PaulaRossi47
    Paula m (@PaulaRossi47) reported

    @BBCSport @BBCOne @BBCiPlayer The commentary is awful

  • TomTomlewis063
    Tom (@TomTomlewis063) reported

    @bbceastenders @BBCOne @BBCiPlayer No one likes Johnny and the actor is terrible. Axe him now.

  • innov8tor3
    Peter Jones ⚒️🔭🌍 (@innov8tor3) reported

    Hey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?

  • ranahabarana
    Ranahabarana (@ranahabarana) reported

    @bbceastenders @BBCOne @BBCiPlayer Sorry but these two sound like teenagers fighting over some toy! I mean he is literally her dad & grandfather 👴 f her children and he wanted to make up with his kids! Seriously no thoughts to her mental issues & challenges!