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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (57%)
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Buffering (29%)
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Sign in (7%)
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Crashing (7%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Canterbury |
Playback Issues | |
 Colomiers |
Buffering | |
| Barnstaple |
Playback Issues | |
| Swindon |
Buffering | |
| Yarm |
Sign in | |
| Treharris |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Holmes
(@DidymusBrush) reported
@BBCiPlayer Hi folks, are there currently any known problems with Chromecast? IPlayer app is playing fine on my phone, all other streaming services casting fine, but iPlayer casting keeps freezing even on downloaded content.
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TVSLAGGER
(@jackfie18211553) reported
Watching on the iplayer and have to say BBC Scotland coverage is awful. Why do people in Scotland pay the Licence fee? #ScottishCupFinal
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Head_stone
(@Head_stone) reported
@SkyHelpTeam Can’t you direct me to the bit for watching recorded programs on my Q box & watching on my iPad & what to do if it fails to carry on playing? It works then stops after some time whilst remaining in the same place? I can happily watch BBC news, iPlayer , Prime no problem
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Leeeeeeb
(@leebtog) reported
@Footinit I know, it was buried in my iPlayer listings like an afterthought. Dive in! Can't help with the chocolate, sorry.
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Doug
(@DougF1964) reported
@plentyonions @N_landCouncil I would suggest the only thing failing us are those people breaching the restrictions and so causing the virus to spread more. Can I suggest you watch Hospital on BBC iPlayer. You might appreciate the issues faced by the NHS.
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Jack Mulhall
(@JackMulhall92) reported
The Wheel with Michael McIntyre is arguably the worst programme to grace television... so WHY have I found myself going to iPlayer to catch up on it???
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Emma Mitchell
(@silverpebble) reported
In case insomnia gatecrashes your brain tonight and brews up a rank and doomy soup, here are a few good things to help steer thoughts away from the bad tureen: The Big Sick is on the iplayer. It’s lovely. If you haven’t seen My Octopus Teacher on Netflix, you will fall in love...
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martha
(@MarthaPShearer) reported
@DavidKHardman doesn't work for iplayer
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Sarah McCartney 🌍 🇪🇺🇬🇧🌳☕
(@SarahMcCartney) reported
from
Ealing, England
@AprilPreston_ I was just thinking that last night when the iPlayer suggested I might like it. I don't think I could cope with it right now. I always thought it was a pretty good projection of the worst case. Now for the council estate fences to go up.
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jess
(@jedizula) reported
CHRIST IPLAYER IS SO BEHIND Y’ALL ONLY JUST TWEETING ABT BEN HELP
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Stephen Fry
(@stevefry) reported
If you didn’t get a chance to watch the film of @MarcusRashford’s work to #endchildfoodpoverty on @BBCOne tonight, make sure you catch it on iPlayer. Absolutely inspirational.
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Rod Sanders
(@SDreadnought1) reported
@BBC_Complaints I am trying to log in so I can use iplayer. But I find your website totally unusable. Difficult to find even log in or register. Help of course non existent.
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shona chambers
(@ShonaMarketing) reported
I've watched The Untouchables, The Godfather and The Eagle Has Landed this week so far (BBC iPlayer) all of which can be linked by Robert Duval or awful Irish accents...
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David Wilmot
(@wilmot_david) reported
I pay the TV license and expect the BBC iplayer to work properly but it the only App on my smart TV that buffers all the time :(
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Jez
(@Jezzer_UK) reported
@katebevan Of course, the nerd in me wonders if a secondary display on the laptop might work (as the displays could be close together), then use iPlayer or similar. You’d probably need a little laptop tables for the display... but doable. And actually useful for making notes on zoom/teams.
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Vicky Shaw
(@pinkavenger1981) reported
@VictoriaCoren Iplayer for me when I get in from work
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Pid Padawan
(@pidpadawan) reported
@virginmedia I’m not receiving any sound via my TiVo box - it’s working via Netflix, iPlayer etc so its not a problem with the tv. Is there a known issue?
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Tom Playz Gamer
(@TomMusgrove11) reported
@mosesmakasii @NetflixUK @bradrufc IPlayer has terrible sound compared to Netflix
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TH
(@Trystanian) reported
@BBCiPlayer Thank you. Tried all that literally years ago. As I say, when using the Chromecast, there's only ever a problem with streaming stuff on the iPlayer app, nothing else. Netflix, Amazon Prime TV, Google Play Movies and YouTube all work perfectly
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Eleanor Flipflop
(@belly_elliot) reported
@CBeebiesHQ HELP! My two year old is obsessed with the Cbeebies Stargazing Christmas episode on the iPlayer. We've watched it roughly 23,628 times in the last 48 hours. Is there any chance of any more episodes being available??*PLEASE* 😥🌟🌠🤩🔭✨🌌👀
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Tom Playz Gamer
(@TomMusgrove11) reported
@JamesPrescott77 I’d rather have it on Netflix than paying for a tv licence to use BBC iPlayer and plus BBC iPlayer has a sound issue for years
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ChristineKay
(@ChristineKayNow) reported
@Mikew837 The video and audio quality of HDM on iPlayer is superior to even the HD the broadcast quality. Better than Blu-Ray? I don’t know. As for old tech, I digitised all my audio book cassettes but I still play the music cassettes from time to time and DVDs that defeated decoding.
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Owen WCC
(@owengwcc) reported
@SamsungHelpUK Since the UK TV catch up apps were updated on 16/12/20 none of them work. BBC iPlayer, ITV Hub, 4OD and My5 all effected the same. Netflix, Amazon Prime, YouTube updated more recently are not effected. How long will be have to wait for this to be mended?
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Inglesito
(@AaowenMexico) reported
Amazing how it is possible to sign in to BBC iPlayer, Channel 4, ITV, My5 and UKTV on Apple TV but not @netflix. clearly @NetflixIsAJoke. Why do I get error code 113 when signing in to Apple TV while there is no problem signing in using my iPad?
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Richard Brown
(@RGBrown8) reported
@Lenzo357 I watched the Hearts documentary on BBC iplayer and you realised just how young he is. Being thrown in, I'm 3 different positions in a team massively struggling was a terrible situation for him. Hopefully he'll be looked after better this time.
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🇪🇺KCVFR400 🕹️🏴🇩🇪⚽🚴#Annibyniaeth
(@kurtconstable) reported
@CarrollJackie99 @ANNETTE22398150 @JolyonMaugham If you do not watch iplayer or any live broadcast tv via satellite or an aerial, it is legal not to pay. Just look up TV license website and declare it on there, so you get email proof. 3.5 yrs clean of the license, never an issue. All other streaming not affected.
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CJR
(@buttonalltheway) reported
@martinbeaIe I had a problem with Iplayer too. so I had to switch to another browser. Seems to be faster haha
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Ian
(@ianlatham) reported
@nonsequitir @berniequinn My only issue with Prime is the goddam awful user interface on Prime TV. Have they never used Sky Q, or Netflix, or iPlayer, or... you get my drift.
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jj
(@jjnet123) reported
@Jenkosaurus @LaurakBuzz Iplayer actually has so much decent content now. Especially since they got a license deal with FX to show their content. I really don't get why people don't like the BBC output when yes linear broadcast has alot of crap but boxset wise they have quality shows
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M
(@beginningwithm) reported
@HisenseUK Bought the Hisense Roku 50 Inch R50B7120UK last week from @Argos_Online and Netflix, BBC iPlayer, All4 etc are so glitchy. They buffer, freeze and then the TV reboots. So frustrating. I'm going to return the TV unless you can help sort the problem.