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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (58%)
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Buffering (28%)
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Crashing (10%)
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Sign in (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Jill Stuart
(@JillStuart17) reported
@BestForBritain @Michael_Ellis1 @hilarybennmp What date and time did this take place in the House of Commons? Was out this afternoon & BBC iPlayer has nothing on this - can you help?
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James Bottomley
(@jwbottomley) reported
@PatrickChristys I just caught up with it on iplayer, most of it was pretty awful, terrible unrehearsed and out of tune singing and playing.
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Art Brew
(@ArtBrew) reported
@RokuSupport BBC iPlayer not working on 3940EU
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💁♂️Pauly •🐶Nuky |
(@paulyandnukhas) reported
from
Barnet, England
@Eng_khairallah1 My TV won’t play iPlayer, you make apps, can you please do that when you come over to fix my printer too?
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Martyn Roussel
(@MartynRoussel) reported
from
Saint Peter Port, Saint Peter Port
@LaurenceMakins @camillalookalik Allow access on iPlayer live with no registration would help. Just for significant cultural events like that.
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miriam
(@m1riamh) reported
@mcstardently now i gotta figure out how to get bbc iplayer to work
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Kaz Hardwick-Charles/ Nanny Kaz 🌻💙💛
(@sunnyg1rl05) reported
@BCarnival Or at work lol... Will have to watch on iplayer , at work at 3pm
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Kate Bear
(@KateBear1) reported
The worst thing about finding a new @Lucy_Worsley documentary series is finding out you gave just watched the last available episode. Off to scan iplayer for any series I might have missed...
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Art Brew
(@ArtBrew) reported
@RokuSupport @space_tom This issue doesn't seem unusual, a quick scroll through the messages suggests it's happening to quite a few people at the moment. iPlayer is not working on some Roku devices. Updating, Removing/reinstalling or rebooting doesn't fix it either.
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Shaun Powney
(@spowney88) reported
@BBCiPlayer Just tried to watch 'The Outlaws' on iPlayer on my PC but hardcoded black bars make it unwatchable on my ultrawide monitor. Hardcoded black bars in 2022? Fix please.
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Simon
(@fredead) reported
@BBCiPlayer I see the bbc iplayer has update on the roku and is now broken. Is this a known problem ?
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Oscar Pearson
(@oscarjpearson) reported
@GsySal haha when did we chat about the outlaws?! the trouble with releasing them all on iPlayer at once is that I can't trust myself... will probs end up binging them this w/e. how's the island?? (I saw DW last weekend!)
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Steven Virgo
(@io1901) reported
@RokuSupport BBC Iplayer doesn't seem to be working on roku devices 3940EU and 3820EU. They say it's up to Roku to rule out problems with the devices before they (BBC) will investigate . Your community help forums weren't much help.
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PlatoTheBear
(@platotheteddy) reported
Does anyone with a Samsung SmartTV have periodic trouble in getting BBC iplayer to launch? I have good internet speed & connection but some days I can be carefully going through the 3 ways to launch + turning it off/on etc & 15mins later it’s still not opening, others it’s fine.
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avocado done did me
(@ElijahtheSouth) reported
So sunday i: -woke up early, had a shower -went into work, was super dead -finished early, went out drinking with some mates, played some pool -came back home and watched bbc iplayer and had food
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Phil James Hargreaves (C)
(@PhilipJamesHar2) reported
@joewilly804 @FryRsquared If you have BBC Iplayer it should be on there. I've included a link which should work.
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Katie Fleming
(@katiefleming1) reported
@KCOMhome Please can you help with weak signal in my full house! Every 2 mins anything I’m watching stops…Netflix, iplayer, prime you name it
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Kel Curwood
(@Kel_NFFC) reported
@psychoFTID I’m on iplayer and there’s been no problem. I’ve got u21 on iPad and England on tv. Might swap cos they’re definitely playing better
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Sjayy🎱
(@Sjthefirst9) reported
@afcsadeq itv iplayer don’t work for you?
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simon evans
(@TheSimonEvans) reported
@BDSixsmith @Misanfrog I was quite a long way into Mists of Avalon when I learned about its author. Still cannot quite believe it's still on Audible etc... Would be like the BBC keeping Jim'll Fix It on iPlayer.
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moiracathleen
(@moiracathleen) reported
@helaire @richardaeden ABC showed the concert last night. BBC iPlayer doesn’t work in US. You can get a lot of stuff through @BritBox_US
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Sara Tomic is Thicc enthusiast
(@Tennus7) reported
anyone know how to fix this issue of audio getting ahead of video by like 1 second/0.5 seconds whenever im streaming tennis, football or a film online? only iplayer/netflix doesn't have the problem just itv/tennis channel etc it starts off fine then begins to lag after 10 mins
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RicardoDelSol
(@RicardoDelSol3) reported
@owotabor @IoloWilliams2 If you've got a smart tv, go to iPlayer, select "settings" - bottom left icon, go to "change location", change nation to Wales, then still in iPlayer, go to channels, select "BBC1 watch live". I think that should work. It should work with iPlayer on mobile/laptop too.
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Marina Coyle
(@Marina__Coyle) reported
@MailOnline A BBC spokesperson said: 'The incorrect flag appeared in a brief montage during Doc Brown’s appearance last night. We apologise for the error and the sequence will be edited on iPlayer.' More lies from BBC, iplayer unedited
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Itwasajokeidiotsthrewbackatme
(@jarse222222) reported
@SamsungHelpUK why does bbc iplayer hardly ever work on the Samsung frame tvs? No problem on ANY other platform so assume Samsung frames are just cack. Same with britbox and its player. Waste of money
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Stephen Hendry 💙
(@Stephen_Hen_EK) reported
@virginmedia why do I have to sign in every time I want to open bbc iplayer ? Very frustrating!!!
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princess🧚🏾♀️
(@teeshakur_) reported
@itvhubhelp I’ve been watching YouTube, Netflix and Disney+ with no issues and I’m sure if I tried Amazon or BBC iPlayer it’d be the same, so no, I don’t have issues with other apps.
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G 🇺🇦
(@GMOpines) reported
@mader944 @PassportAndPix IIRC, IPlayer only worked on catch-up though. Live TV didn’t work, although you could wait 5 mins and start from the beginning.
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Milo The Mole
(@milo1234) reported
@crowmogh If your Telly is Internet able?? You can reach all BBC channels via BBC iplayer wven if aerial signal not good enough to watch normally... No help if it's an old dumb telly though....
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James W Foster
(@kultofkylie) reported
Made a terrible mistake letting Snotface (4) watch the Trooping of the Colour on iPlayer earlier. She’s now marching around everywhere when she should be getting ready for bed. Not good for your headache when combined with suspended timber floors! 🤒