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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (41%)
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Sign in (26%)
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Playback Issues (26%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@ryan_avfc82) reported
@BBCiPlayer Fix the bbc iPlayer app on xbox.
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Matt Skeldon
(@MattSkeldon_WBA) reported
I can’t work out if my iPlayer connection is stuttering or if the great orator is malfunctioning
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🌈💛
(@giovannaslaura) reported
just coming to say that BBC Iplayer are KILLING it right now!! PLL and My Family!!! How am I supposed to get any work done???
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Will Henryson
(@williamhenryson) reported
@mikelovestweets No, the problem we now have is that with Prime, Netflix, iPlayer, Britbox and all the other catch-ups we can’t remember where everything is when we find something. I’ll check out Money Heist, see if it gets Feral approval.
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✨ em ✨
(@rapt0rgirl_) reported
@greenxbby Apparently it’s on BBC iplayer if that’s any help dxx
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AM
(@itsmeitsmeandy) reported
@BBCiPlayer ur sign in for iplayer is stupid i just attempted to sign my dad up on his tv it gives a code but does not explain were to enter that code i am now signed up to bbc on my laptop not that i wanted friggin bbc and cant attempt dads tv code cause it wont let me sign out
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David Graham (odd/ball)
(@DavidAGraham) reported
from
Bournemouth, England
@BBCiPlayer Dear iPlayer Team, when are you going to fix the 2 hour delay Live BBC channel chromecast bug?
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Ronny Jeggae
(@TheJonnyReggae) reported
@TherealNihal @bbc5live How quickly does the show get into iPlayer mate? There’s someone I need to forward the link too when it’s ready, should help enormously.
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Anker Schiff
(@AnkerSchiff) reported
@BBC_Teach @cbbc @BBCiPlayer You did these live lessons in the first lockdown, but I can't see any lessons this week on the cbbc schedule. The point is to have them on live TV for those who don't have easy internet access, so iplayer is no help to them.
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BadaBadaBoo
(@gonnaloseitall) reported
@Grymma @ETtocnaws @JamesMelville That's over complicating it. Exams can be changed. Who cares about multiple exam systems? If they did this, what's been covered is public knowledge - teachers can then work around it when back in school. All lessons will be on catch-up/iPlayer too. In fact - 1/n
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Jack McCarthy
(@JackJdmccarthy) reported
If anyone else is now off work and needs something to watch the serpent on iPlayer takes up a good 8 hours and is a mental true story 👍🏼
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neil dawkins
(@oniztiptoes) reported
from
Tamerton Foliot, England
@virginmedia iplayer not working on tivo ? all other apps seem OK, any thoughts ?
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Mark Grafton
(@gs_ontoast) reported
@freesat had the 4K record box for 2 weeks now but the on-demand system is terrible. iPlayer hangs all the time, netflix won't play shows. And drops out of pre recorded shows midway through.
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Mark Dickson
(@MarkARDickson) reported
@CBeebiesHQ can you please put The Baby Club at home back on iPlayer?? Would help a lot of parents during lockdown!
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-𝐉𝐀𝐌𝐈𝐄-
(@AMadmanNotABox) reported
@jangomac72 @IanOTimelord -but they will still take it into consideration. iPlayer is definitely something they do need to push and push... but that's hardly a Who-specific point. Instead, that's an issue that the main broadcasters are all struggling with. (One that isn't helped by the terribly-
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Sarah Fisher
(@Tinytheatredog1) reported
@Simon_Pegg I want to know why the bbc isn’t streaming it educational archives 24/7 on bbc2/iPlayer and red button. That would be a great help to those without enough devices to at least get some support.
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ellie 🕷😷
(@norahmoo) reported
@MilesKing10 iplayer refused to work during the holiday for us, seemed to think we didn't have an account and wanted us to set up a new one (tv and roku)! Worked OK on desktop so we knew account was fine. Different issue but we had a hard shutdown of everything and that fixed it! Good luck
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Sarah Popp
(@SarahJPopp) reported
@bbc @BBCiPlayer @bbcbitesize Could you put on the BBC version of ‘An Inspector Calls’ with David Thewlis on iPlayer? This would help thousands of Y10 and Y11 students!
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Miles King
(@MilesKing10) reported
@befriendabacter yes looks like her tv no longer works for iplayer but the roku should still work.
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MMM 007™
(@Meloney007) reported
@rorybremner And have it on iplayer too so that parents can have flex around the times to fit in with work and caring obligations @bbcgetinspired @BBCLondonNews
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Jonny Telstra
(@jonnytelstra) reported
@rorybremner There is already a lot of excellent video content online with Hegarty maths, the science guy etc. You would need a web interface to select the relevant lessons as kids are of different ages / do different syllabuses / advance at different rates. The iplayer would work.
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Skulls & Sheets
(@skullsnsheets) reported
@MorbitoriumUK @michaelsheen @georgiaEtennant it is very fun! the rest of the series is up on iplayer but i cant watch till I finish work....
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Simon Tabiner
(@ronny_tabs) reported
@bbcbitesize hi. My son is trying to watch bite size on iplayer, but it’s saying the content is age restricted. He’s using his child profile, is 9, and trying to watch some of the 9-11 age videos. Help!!
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FutureFilm
(@futurefilm1) reported
@rorybremner More chance of hell freezing over before the BBC show such flexibility. The iPlayer is one of the worst On demand systems ever invented and it hasn't been touched in 10years. BBC HD ceases to broadcast as regional news comes on. The screen goes dead for 5 mins, dead air time 2021
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Corinne Strickett
(@CorinneActor) reported
@KCFlanagan BBC iplayer is the worst. At least with Netflix you get the chance.
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Andrew Teacher
(@andrewjteacher) reported
@LouisaClarence Getting the VPN to work while abroad so we could watch EE on iPlayer always used to be a highlight of foreign holidays.
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Andy
(@nugent) reported
@rorybremner Given they've already done this on the website / iPlayer, the problem would be the number of channels needed to cover years/subjects & remove need for internet. So either takeover commercial channels during day or just work to get people internet access.
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elizabeth bracken
(@lilygatsby) reported
@robertlyttle16 @RupertLowe10 Phoned, filled in and returned a form. Told them I don't watch live TV or BBC iplayer. Had no problems. If you're not watching programmes as they're being transmitted or iplayer, you don't need a licence. You can watch YouTube, Netflix, Amazon and itv,4, 5 and others on catchup.
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Dean Bailey
(@deanb077) reported
@virginmedia I’m not home at the moment but my tv is wired to it and buffers trying to stream things like iPlayer, Netflix etc.... really poor quality also while watching those services like blurry pictures then goes ok n then blurry again...
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KilnmanIain
(@KilnmanI) reported
@rorybremner @mikegalsworthy It would work if schools followed the curriculum in the same order. Probably need iPlayer to make this work, and then you hit the Internet access issue again. But what I will say the BBC did a pretty good job in March with the educational content they put out.