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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 29% Sign in (29%)
  • 29% Playback Issues (29%)
  • 23% Buffering (23%)
  • 19% Crashing (19%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Manchester Buffering 1 day ago
Cheltenham Sign in 2 days ago
Truro Playback Issues 2 days ago
London Playback Issues 2 days ago
Croydon Buffering 3 days ago
Wrexham Buffering 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnypayne23
    Jonny Payne (@jonnypayne23) reported

    @StephenNolan @BBCiPlayer You can’t be intimidated by a flag. You can choose to be offended but that applies to anything. I could choose to be offended by terrible architecture. Doesn’t make it illegal and should be bulldozed

  • huttmore37
    lesley (@huttmore37) reported

    @StephenNolan @BBCiPlayer What’s even worse, our carers had their pay rise postponed yet expected to continue to work. Considering how broken the HSC is it would have been more appropriate that they were paid. More carers, better retention with better pay, fewer patients blocking beds unable to go home.

  • innov8tor3
    Peter Jones ⚒️🔭🌍 (@innov8tor3) reported

    Approaching 24 hours outage, now, @BBCiPlayer , with a @SamsungUK TV that won't load beyond the BBC menu system. This is rendering the BBC licence fee we pay subject to challenge on a non delivery of service basis. It seems Samsung are pivoting to a pay for upgrade model? 🤮.

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders Phil took a massive risk in calling in a favour for Mark which landed Mark in debt in the first place so I can't see Phil helping Mark again especially when he's got Lexi and Nigel to think about. Don't think Sharon would want to help Mark either if she knew.

  • WarriorWheeled
    Wheeled Warrior (@WarriorWheeled) reported

    @PaulaRossi47 @BBCPanorama @BBCiPlayer I will trade with you Paula…. You can take my 24/7 pain, my inability to walk, my fatigue and my other issues all whilst working about 50 hours a week and living on about 3hrs sleep a night. Be no problem for you will it??

  • jamied28
    Jamie_d (@jamied28) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer If the fans didn’t enter the pitch there’s no trouble simple as that. As usual one team is playing the victim card

  • CallumTheReds
    The View From Belfast ⚖️ (@CallumTheReds) reported

    @StephenNolan @BBCiPlayer If either a union flag or a tricolour flag is flying in a community that supports those flags - why is that a problem?

  • Reciprocity5904
    𝗣 𝗦 (@Reciprocity5904) reported

    @StephenNolan @DHamill2004 @BBCiPlayer If I went into my local pub... If I went into my local shop... Who are the problem here?

  • actionslaxx
    actionslaxx (@actionslaxx) reported

    @Gordon_998877 @Helen_Barnard @BBCiPlayer yep, having to login every time you switch back to the iPlayer (even if you've just got one profile) is a PITA - other streaming services don't make you do this

  • jamieshawn1623
    donna rawlinson (@jamieshawn1623) reported

    @bbceastenders @BBCOne @BBCiPlayer link dont work goes to facebook

  • cfs_jo
    Jo (@cfs_jo) reported

    @BBCCasualty @BBCOne @BBCiPlayer Worst episode in a long time.

  • AlistairLennox
    Alistair Lennox (@AlistairLennox) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer How many extra people have moved to the UK since 2000? Answer that and you’ve answered the reason behind the housing problem!

  • RobertBigg
    Robert Bigg (@RobertBigg) reported

    The @BBC tvos @BBCiPlayer app won’t allow a login (even after reinstalling) but allows you to continue as a guest. Fine but excpet for live TV everything appears to be age restricted even on CBBC!!

  • Gabriuna
    Fishface (@Gabriuna) reported

    @BruceD16659 What an awful series, talk about stereotyping a whole nation, based on a book you say? Stay away I say. @BBCiPlayer

  • alabamarust
    alabama 🇵🇸 (@alabamarust) reported

    @BBCScrumV @BBCiPlayer @BBCSounds Why don’t Wales nationalise the WRU? I can’t see any other way to fix this mess created by stakeholders

  • OMurchadha61
    Ó Murchadha (@OMurchadha61) reported

    @Phantomthe55th @BBCScotland @BBCiPlayer I don't wish to judge but, if you are a baptised Protestant who believes there are two Gods, you could be in serious trouble on judgement day. You are guilty of the serious sin of heresy. God bless.

  • PaulCol01201464
    Paul Collins (@PaulCol01201464) reported

    @bbcquestiontime @BBCiPlayer @BBCOne Nandy tries in vain to defend the indefensible as Labour kills hospitality. Employers' national insurance rises hit pay and jobs. The government offers no help to increase wages. Yet Reeves says no to levelling capital gains tax with income tax and launching a wealth levy.

  • BertSnazzle
    Les Bien (@BertSnazzle) reported

    What’s going on with @BBCiPlayer app? It’s complete garbage…takes about 5 minutes to sign in 😠😠

  • EnarialP
    Enarial Perry (@EnarialP) reported

    @0MNIXXX @Helen_Barnard @BBCiPlayer And they are optional - you click "skip" if you don't want to see it. Utter tripe from ppl with no other issues in their lives. Pathetic.

  • takethe_highway
    BrummieGirl (@takethe_highway) reported

    @bbceastenders @BBCOne @BBCiPlayer Its soap. Actors leave, characters move on etc. But if you want this pair to work these guys and the writing are gonna have to work on selling it a lot better than is currently happening.

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer Lauren is beautiful but a terrible actor, she either shouts or mumbles most of the time. And of course she has another disaster this week, she's always doomed!

  • Zibatsu
    Terry Finn QPM (@Zibatsu) reported

    @DetectoristsA @BBCiPlayer Small Prophets is not a patch on Detectorists. I seem to be in the minority. Really can’t get behind the hype of SP. Detectorists however, pure quality.

  • RebekahWM
    Rebekah (@RebekahWM) reported

    Making us miss seeing our Ilia live in the figure skating! BBC is the worst service on tv!! 😡 @BBCiPlayer #BBC @BBCSport

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer The Lauren and Penny scenes have been great recently. I hope Lauren does end up buying the Car Lot. Jay should've never have sold it in the first place and that's something he would never do if he was still here. Can't wait for Lauren & Priya to work together. #EastEnders

  • AnthonyParryUK
    Anthony Parry (@AnthonyParryUK) reported

    So @Google @BBCiPlayer please can you fix iPlayer on Google TV as it doesn't show anything in the continue watching rail of the home screen.. thanks 👍

  • blacobass1969
    Blaco Bass (@blacobass1969) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer He's the worst of working class people. What a ****, tax dodger promoting other tax dodgers. Absolute ****.

  • ItsKempy_
    𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported

    @bbceastenders @BBCOne @BBCiPlayer That Josh is just terrible, cant act and I just can't stand him.

  • rutherfojr
    Sapiens daily blotter. (@rutherfojr) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer No. Draw down pension will be whe we get a stock market crash.

  • Kate_Martinson
    Kate Martinson 💙 (@Kate_Martinson) reported

    @lovelaw2 @TheMaineWonk @BBCiPlayer I'm sorry. Does a vpn work?

  • Wee_Westie29
    Westie (@Wee_Westie29) reported

    @bbceastenders @BBCOne @BBCiPlayer Alfie leaving to visit Spencer. Hopefully he brings him back with him. As for Jake, he can’t keep hiding what he did to Danny forever. Also it looks like Jake maybe getting cold feet about Chrissie. But he wants to fix things #Eastenders