iPlayer

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iPlayer Outage Chart 01/21/2026 16:45

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  1. Buffering (45%)

    Buffering (45%)

  2. Sign in (27%)

    Sign in (27%)

  3. Playback Issues (21%)

    Playback Issues (21%)

  4. Crashing (6%)

    Crashing (6%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomDunstable Playback Issues
United KingdomCroydon Sign in
United KingdomLeeds Buffering
United KingdomEdinburgh Playback Issues
United KingdomCity of Westminster Crashing
United KingdomRochdale Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • luddshaws abi (@luddshaws) reported

    @camilluddington downloaded bbc iplayer just for you because im currently in work

  • RobJBaker1 Rob Baker (@RobJBaker1) reported

    @BBCiPlayer iPlayer also works fine if I cast from my phone to the Chromecast; it's the Chromecast app itself that's the problem.

  • HalfLoon Dominic Murray (@HalfLoon) reported

    @BBCiPlayer Since I have to sign in to iPlayer and have a "personalised" view, how about you introduce a way for me to mark programs as "Don't show me this"...? That would be a great thing.

  • greenbenjamin Benjamin Green (@greenbenjamin) reported

    @ITVXhelp Really? Funny that there’s no issue with iPlayer... My brother used to sell these boxes and said they were hugely popular, so that’s probably alienating 100s of thousands of devices… that might be a mistake.

  • Johnson66892442 John_son (@Johnson66892442) reported

    @Quoton @Nick_Metcalfe The BBC is an awful partner for snooker. It’s so difficult to wind on the IPlayer. I had to literally search the word snooker to find the stream of the actual final

  • AlexiaPage Alexia Page (@alexia@mastodon.world) (@AlexiaPage) reported

    @NicKeaney @Kimberley_Dart Last time I went to A&E I took flask of tea, snacks, book & loaded up tablet with Netflix/iPlayer content! It was for possible broken ankle so not high priority so was very happy to wait. #FullyPrepared

  • jaysull73368966 jaysullivan (@jaysull73368966) reported

    @RobTemple101 If you can find Shooting The Past anywhere or The Crow Road (should be on iplayer) then these are programs made to the same quality as Mayflies. Brilliant television.

  • metamorphesq miLLie (@metamorphesq) reported

    started pretty little liars last week. it’s on bbc iplayer not netflix . i’ve come back to denmark. can’t watch it. very upset. pls someone help where can i watch it

  • revdsuemakin Sue Makin💙🧡 (@revdsuemakin) reported

    @ruskin147 This is an emergency. I cannot see the news footage of #sophiefromromania on iplayer. Send help!

  • stinaknits Kristina (@stinaknits) reported

    @abomczak @thom_ahs (with a high quality vpn set to "London") on the BBC iplayer

  • dave_oliverr Ekin-Su-Perb (@dave_oliverr) reported

    @h7ney I want to see this, they released the US one on iplayer and I binged the lot - not as good as the UK one but the celebs aren't the problem

  • Fucksake_Danika Danika-lily (@Fucksake_Danika) reported

    Is anyone else’s bbc iPlayer app not working? I just wanna watch happy valley 😩

  • SkyHelpTeam Sky Help Team (@SkyHelpTeam) reported

    @GavWilliams147 There are no issues with the app Gavin. You would need the Sky Go service to be connected to the TV and on the same wifi for it to show you any BBC channels. If there are not there you would need to use the BBC iPlayer app. Lainy

  • mel_str1819 Amelie🌺 (@mel_str1819) reported

    @IADORECATERINA You're welcome! Also, if you want help with iplayer, text me. I have the same problem as you not living in the UK

  • babyjan99813012 Mrs M (@babyjan99813012) reported

    @romford_stu All of the US version is now on Iplayer for your next fix. *more annoying contestants though

  • burntcopper Heather Wallace (@burntcopper) reported from Falmouth, England

    @SheRa_Marley It's the bit where the fairy suddenly grows fangs and you're like 'oh my god that's a genius fix'. Saw it at plymouth this year and entire audience gasped at that point. Nutcracker should still be on iplayer.

  • rosieICM Dr Rosie Baruah (@rosieICM) reported

    Having watched the latest episode of an excellent drama last night on iplayer, I can't help but think you'd need a bigger syringe than a 2.5ml to achive the desired outcome (vague to avoid spoilers) (and to not encourage murderers)

  • EllenFelicity Ellen Watts (@EllenFelicity) reported

    So I quite enjoyed #TheTraitorsUS and I'm glad the BBC bought it and stuck it on iPlayer. But. It also showed me that while the scheduling for #TheTraitorsUK was annoying, getting the whole season at once doesn't work for me

  • AuDHDstdtMHnrse SamC (@AuDHDstdtMHnrse) reported

    After a knackering week back on placement & uni work all day today, a full season of #TheTraitorsUS (also in Scotland, with Alan ******* 🥲) popping up on iPlayer without warning might be the best thing that’s ever happened to me

  • katie_fenn Katie Fenn (@katie_fenn) reported

    Technology was a mistake. If you make a TV, an elderly person should be able to watch TV and use iPlayer. This should be the core use case. It’s shocking (but not surprising) that this didn’t work out of the box.

  • stuartmwrites Stuart (@stuartmwrites) reported

    @Puzzledbyadream Even better. I’ve got a login there. I assumed it was on iplayer and thought I wouldn’t be able to watch until I got back from Ireland.

  • Quoton Brian Campbell (@Quoton) reported from Greenock, Scotland

    @Johnson66892442 @Nick_Metcalfe One thing which may help is that you can go to red button by choosing channel 981 on Sky or 301 on freeview, if you want to avoid iplayer👍

  • PixieZelda 🕹👾🎮 Pixie 🎮👾🕹 (@PixieZelda) reported

    One issue I have with Sky Stream is that I’ve had to create accounts with iPlayer and All4 just to watch shows/movies Back when I had Sky Q I could go straight to on demand view/download what I wanted to watch *without* an account It’s a minor issue but a major inconvenience 😑

  • josephfelldown Joseph (@josephfelldown) reported

    The iPlayer app on a Samsung TV seems to be tied to whatever source you're on before opening in ways other apps aren't. Example - My Sky box has sound problems so iPlayer does. Turn to Samsung TV Plus before opening iPlayer and the sound is fine. Same with backlight issues.

  • adamfootdev Adam Foot (@adamfootdev) reported

    @ianstubbs @TVLauncherApp No problem, I’m glad you find it useful! I don’t think so unfortunately but I’ll take a look and see if there’s anything I can do. The Apple TV app has the same problem when launching programmes in iPlayer too

  • rexxcalibur Alan Epton (@rexxcalibur) reported

    @madebygoogle @robertwilfort Did you get anywhere with this? I have the same issue when casting. Workaround until today was just to use the iPlayer app on Android TV. But now it's started loading the app in the wrong aspect ratio.

  • katiekinnear123 Katiekinnear123 (@katiekinnear123) reported

    @Craigasjj I haven’t started it yet but can see from iplayer the husband has been boxset cheating on it whilst I’ve been at work!

  • kieraellen_ kiera (@kieraellen_) reported

    when the wifi in your house hasn't been working for 4 days so you hotspot to watch bbc iplayer on the tv and have to leave the house to get any work done :/

  • 96merseyside Beard, Tatts & Sarcasm (@96merseyside) reported

    …….and it’s over to BBC iPlayer for some of the worst #FACup punditry you can imagine

  • sukistraken ace’s ace (have u seen angie watts?) (@sukistraken) reported

    why are so many of the bbc iplayer one star reviews about the apple tv version being **** i feel like that might be apple’s problem