iPlayer status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Sign in (29%)
• Playback Issues (29%)
• Buffering (26%)
• Crashing (17%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Waterlooville	Buffering	8 hours ago
Blackpool	Buffering	7 days ago
Cambridge	Buffering	16 days ago
Edinburgh	Sign in	18 days ago
City of London	Playback Issues	18 days ago
Nice	Crashing	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  melaniebelle (@melaniebelle808) reported 3 minutes ago

  @bbceastenders @BBC @BBCiPlayer Denzel brought bad medicine into the house. Now Yolande must find an Obeah man to fix this. And she won't find one in yellow pages.

• 
  donna rawlinson (@jamieshawn1623) reported 5 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer link dont work goes to facebook

• 
  Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported 6 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Boring boring boring. Unbelievable nonsense story. Why would Priya steal a car to take Ravi to hospital and then not even ask for him to be seen? She would have asked for help weeks ago. Children boring with endless disasters. I wish the car crash had written them out.

• 
  jamie (@jamiethinking) reported 10 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer The government just raised my council tax 6% wiping out any and all so called efforts they have made ! This labour government has broken everything

• 
  sam___888 (@sam___888) reported 11 minutes ago

  @BBCSport @BBCiPlayer terrible coverage of the mens figure skating final so you missed showing the gold medal winners routine and then even cut short all their reactions to repeat the skeleton footage on BOTH channels! awful coverage. #WinterOlympics #skating

• 
  robbie does stuff (@robertbegg_art) reported 11 minutes ago

  @IKnoTheTruth2 @Helen_Barnard @BBCiPlayer ...that is generally the goal of adverts, yes. their success rate isn't really the issue OP is complaining about

• 
  glasgowboyindc (@dcglasgowboy) reported 16 minutes ago

  @BBCSportScot @BBCOne @BBCiPlayer Kenny McLean? He has to have incriminating pictures, he’s awful

• 
  Tosh (@Thenaish1) reported 19 minutes ago

  @Helen_Barnard @BBCiPlayer Can someone help Helen understand the difference between adverts and trailers. Cheers. Please donate to help others on the internet who cant read or think. 🙏

• 
  Danny Tarr (@DannyTarr) reported 19 minutes ago

  @StephenNolan @PeterCinnamond @BBCiPlayer Buskers don’t bother me as some of them are very good to listen too. It’s the preachers I have a problem with. It has got way out of hand and I agree something needs to be done. Cant turn a corner without someone shouting about Jesus down a mic or forcing leaflets in your hand.

• 
  Paula m (@PaulaRossi47) reported 20 minutes ago

  @BBCSport @BBCOne @BBCiPlayer The commentary is awful

• 
  Enarial Perry (@EnarialP) reported 21 minutes ago

  @0MNIXXX @Helen_Barnard @BBCiPlayer And they are optional - you click "skip" if you don't want to see it. Utter tripe from ppl with no other issues in their lives. Pathetic.

• 
  Richard Speight (@Pollos_Enanos) reported 21 minutes ago

  @scottspeig @BBCiPlayer It will be a rights issue. Sky+ (or other DVR) and then watch when you like as I did.

• 
  Ranahabarana (@ranahabarana) reported 24 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Sorry but these two sound like teenagers fighting over some toy! I mean he is literally her dad & grandfather 👴 f her children and he wanted to make up with his kids! Seriously no thoughts to her mental issues & challenges!

• 
  The View From Belfast ⚖️ (@CallumTheReds) reported 26 minutes ago

  @StephenNolan @BBCiPlayer If either a union flag or a tricolour flag is flying in a community that supports those flags - why is that a problem?

• 
  Saor Alba (@lickle_monster) reported 27 minutes ago

  @ITVX fancy getting the Ireland v Scotland 6 nations match up on replay or something so folk can watch it that couldn’t see it live? Don’t have these issues with @BBCiPlayer when they show the matches. Just saying.

• 
  Ogbeni D (@adeduntan) reported 28 minutes ago

  @ifeelflames It’s even worse in Ireland where the @BBCiPlayer doesn’t work This means you can’t record or pause @deathinparadise

• 
  Rockmusic70's (@Rockmusic70S) reported 28 minutes ago

  @PatrickJoh21665 @GWandShows @BBCiPlayer Gorgeous and after the awful weather we've been having

• 
  Les Twigg (@LesTwigg) reported 31 minutes ago

  @clive_wilson @BBCiPlayer Ours stopped working a couple of days ago. Just stalls on the BBC iPlayer logo. All the other channels are fine, just the one we have to bloody pay for doesn't work!

• 
  Janet Squires (@Poke_In_The_Eye) reported 32 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer I hate Wes Streeting - can’t help it he’s just to smarmy & insincere.

• 
  Ian Smedley (@smeg9) reported 32 minutes ago

  Always know when @BBCNews is about to switch to local news even on @BBCiPlayer because the quality absolutely tanks. I understood why it might on satellite, but on iPlayer??

• 
  Les Bien (@BertSnazzle) reported 42 minutes ago

  What’s going on with @BBCiPlayer app? It’s complete garbage…takes about 5 minutes to sign in 😠😠

• 
  Liam (@Liam5xwr) reported 44 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Time to axe Johnny (and Callum). Both actors are awful.

• 
  crazy cat lady (@sutty56) reported 49 minutes ago

  @BBCCasualty @BBCOne @BBCiPlayer She’s the worst cast member in years , get her off the programme . Awful

• 
  Older&Weirder - Here We Go Again 💙 (@older_n_weirder) reported 50 minutes ago

  @BBCiPlayer never saw 2012 and I really missed out didn’t I? Thanks for putting it on along with W1A before 2026. Quality.

• 
  actionslaxx (@actionslaxx) reported 52 minutes ago

  @Gordon_998877 @Helen_Barnard @BBCiPlayer yep, having to login every time you switch back to the iPlayer (even if you've just got one profile) is a PITA - other streaming services don't make you do this

• 
  Wheeled Warrior (@WarriorWheeled) reported 53 minutes ago

  @PaulaRossi47 @BBCPanorama @BBCiPlayer I will trade with you Paula…. You can take my 24/7 pain, my inability to walk, my fatigue and my other issues all whilst working about 50 hours a week and living on about 3hrs sleep a night. Be no problem for you will it??

• 
  Biohazardboy (@Biohazardboy2) reported 53 minutes ago

  @bbcdebatenight @BBCSounds @BBCiPlayer Never had this issue before we imported the third world.

• 
  𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported 54 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer That Josh is just terrible, cant act and I just can't stand him.

• 
  themostlysilent (@themostlysilent) reported 55 minutes ago

  @bbcdebatenight @BBCSounds @BBCiPlayer But says he will work with Sinn Fein as 'you have to move on'???

• 
  Tom (@TomTomlewis063) reported 56 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Johnny’s actor is awful.