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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 40% Buffering (40%)
  • 24% Crashing (24%)
  • 22% Playback Issues (22%)
  • 9% Sign in (9%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Wigan Video Quality 1 day ago
York Crashing 2 days ago
Poplar Playback Issues 2 days ago
Wirral Buffering 2 days ago
Birmingham Buffering 2 days ago
City of London Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • BarryTCks
    Barry Ticks (@BarryTCks) reported

    @bbceastenders @BBCOne @BBCiPlayer There is going to be trouble brewing for that family and residence soon, we all know what eddie is like.

  • MelJD46
    Mel D (@MelJD46) reported

    Dear @bbcone @BBCiPlayer, not a problem with folk enjoying #worldcup, truly havent. It has been publicised for months, i dont think every page on the #iplayer needs to advertise it .... #justmythoughts

  • PootJM
    Jay (@PootJM) reported

    @ekaurpokhran @RoyalFamily @BBCiPlayer Low tier bait. You have many worse problems. At least sort the litter out. Anyway, I'm not spending my Friday evening arguing with someone in India, have a good day. HBD to Sir David.

  • colleensvannah
    Colleen Savannah (@colleensvannah) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer The UK is in trouble because people like you

  • leanjeanp
    Jean Dorothy Pedder 💙 (Hudson) (@leanjeanp) reported

    @bbclaurak @BBCOne @BBCiPlayer Right.. I don’t recall, I can’t remember, I wasn’t aware, I didn’t spend much time in my kitchen, I never visited my mother in law, I never checked the funds despite warnings of issues, I never suspected Peter blah blah.. I know nothing!

  • NoahLott72
    Noah Lott (@NoahLott72) reported

    @bbclaurak @BBCOne @BBCiPlayer **** off with this shite and **** the BBC. Who’d have thought it would be them who would platform this grifter to help her cause. I’m shocked I tell you. #defundtheBBC #dontpayyourtvlicence

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I'll be curious to discover how Suki and Vinny will react when they discover Ravi's attack against Nugget. Would Suki keep her promise to Priya and get Ravi the help he needs? She'll feel guilty for throwing him out but doesn't want to jepodise the adoption.

  • Goodguybarry
    Good Guy Barry (@Goodguybarry) reported

    @william27504693 @BBCSportScot @BBCiPlayer It's not high bar, MON's goalies were poor e.g. Douglas, Hedman etc. Only after Boruc Celtic GK's vastly improved. Gordon brilliant shot stopper, just unfortunate he's garbage at crosses, prone to gaffes & terrible with ball at feet which is vital in modern game.

  • adrian_arty25
    Adrian (@adrian_arty25) reported

    @bbcquestiontime @BBCiPlayer @BBCNews AI will work a lot better in Westminster than the fruit loops that’s got voted into it.

  • jamieshawn1623
    donna rawlinson (@jamieshawn1623) reported

    @bbceastenders @BBCOne @BBCiPlayer link dont work goes to facebook

  • StevenWilc34988
    Steven Wilcox (@StevenWilc34988) reported

    @bbceastenders @BBCOne @BBCiPlayer The show is on the verge of going all gangster again, which is why people turn off in the first place. Why would you want to undo all the hard work you've done to go backwards?

  • achetcase
    Dave (@achetcase) reported

    @BBCSport @BBCiPlayer Turning off again now. Can not stand this stats and club history fanatic who just doesn’t commentate on the actual game. Worst football commentator I’ve ever heard.

  • jill_jtc
    Jill T - Food safety person and G/F foodie (@jill_jtc) reported

    Why has @BBCiPlayer gone from being the best to worst platform for tv?!! Your programmes & indexing & available prog’s are out of date & rubbish!! @TheRepairShop new series live on tv but you can’t watch on iPlayer - that’s just one example. Come on, where’s my licence fee going?

  • jeffprad1
    @jeffprad 🏴‍☠️ (@jeffprad1) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What a terrible waste of electricity. How much did this consume?

  • PanopticalDream
    FilmChampion (@PanopticalDream) reported

    @bbcquestiontime @BBCiPlayer @BBCNews You should fire all the people who made and signed off on this and they should never work in the industry again.

  • flyingspud75
    Glen 'Riddo' Ridley (@flyingspud75) reported

    @wallsendredicko There's a world cup "best matches" highlights on BBCIplayer...lasts for about 2 hours starting from the 94 world cup...I watched that,as I was feeling the same...can't wait now,got a work wall planner and everything.

  • innov8tor3
    Peter Jones ⚒️🔭🌍 (@innov8tor3) reported

    Hey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?

  • LORRAIN25481106
    Lorraine (@LORRAIN25481106) reported

    @bbceastenders @BBCOne @BBCiPlayer As long as it’s doesn’t include those twins and Oscar….bloody awful actors and storylines. They’ve ruined this soap for months.

  • SA01189711
    S.A (@SA01189711) reported

    @FootyAccums They're hiding it behind a paywall because they know everyone will see how much better the FA Cup final on BBC iPlayer UHD HDR HLG looks. It completely embarrasses the TNT Ultimate feed. The drop-off in quality since BT Sport left is an absolute joke. @BBCiPlayer @tntsports

  • duffett_claire
    Claire Duffett (@duffett_claire) reported

    @Lord_Sugar @BBCOne @BBCiPlayer Was going to say they spelt it phonetically but that doesn’t work either

  • trevorgi
    Trevor Gibbons (@trevorgi) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. Real ‘cool’ uncle at a party vibe…

  • albarr1978
    Alex Barrett ☘️🇮🇪 (@albarr1978) reported

    @bbceastenders @BBCOne @BBCiPlayer The storylines are awful right now and the so called acting is even worse

  • LiamJM10TV
    Liam🗻🌸 (@LiamJM10TV) reported

    @tomgreat1990 @BBCiPlayer @BBCSport Ran into the same problem. They're going to have an awful lot of people watching on demand, majority will skip to kick off and end up with the forced spoilers in the marker boxes that appear forcibly.

  • Emilyj251288
    Emily jones (@Emilyj251288) reported

    @BBCiPlayer @SamsungUK we are getting error code 2100 when trying to access iplayer.Can someone help please.Its been like this for a week.Ive tried the suggested fixes online.I called samsung help line and were put on hold for over an hour and the girl never came back to the call

  • alison_maitland
    Alison Maitland (@alison_maitland) reported

    @bbclaurak @BBCOne @BBCiPlayer She’s a narcissist boot. She’s played all her cult for fools for years. Nicola Sturgeon only cares about Nicola Sturgeon. She loved living the high life and now it’s came crashing down. Crocodile tears won’t work anymore.

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer Nicola took a massive risk going behind George's back like that to see Eddie when if he wants to see him that's her decision. As parents to Ivy - George and Nicola have built that strong level of trust and now it's broken between them. #EastEnders (1/2)

  • Nasher1234589
    Ralph (@Nasher1234589) reported

    @thelizcarr @BBCOne @BBCiPlayer It's the fading days of empire isnt it and their last marginalized group to kick and kill legally , the problem is them not us

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer So now Denise has told Jack quickly but there's still a problem of course. I expect she won't want chemo treatment but will go for it eventually.

  • SaeMunder99
    sæmunder99 (@SaeMunder99) reported

    @BBCSport @BBCiPlayer Can I just say your commentators are ******* awful to listen to. So poor and biased

  • ranahabarana
    Ranahabarana (@ranahabarana) reported

    @bbceastenders @BBCiPlayer What is that awful outfit Denise is wearing, those trousers 😱 Silly Lauren. I don’t know why George is in a huff about the money, he deserves to have after all that **** with Eddie & yes what kind of business man is he not checking his restaurant’ account???