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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (37%)
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Sign in (24%)
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Playback Issues (24%)
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Crashing (14%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Crashing | ||
| Sign in | ||
| Playback Issues | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Blackbeard'sTeaParty
(@Blackbeards_TP) reported
@BBCiPlayer Hi there. Are you aware of any issues with iPlayer and Chromecast? Casting is suddenly not available as an option for us from iPlayer on 2 iPhones, but all other apps are working with Chromecast as normal. Thanks.
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Davïd
(@davidjmcelroy) reported
from
Glasgow, Scotland
Following @cjarchibald74 ‘s sage advice, I started watching the game on Iplayer to avoid Jenas and enjoy @Iandennisbbc . Chris Sutton however had made a comment about a “wall of meat” becoming “Turkey twizzlers” simultaneously so inane and complex that it has broken my brain
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CDŁ🌟🌟
(@CDeeEll) reported
Just switched from iplayer to my usual illegal steam. Better quality and actually on the right time ffs, state of the BBC
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Adam
(@Thirdsunday24) reported
The Euros is being shown in absolutely awful quality on iplayer.
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Champions of Europe 🏆
(@whoisell10t) reported
@BBCiPlayer Yeah it’s not iplayer that’s the issue as it is works fine once I hard reset the tv, I think it’s the tv that needs an update whenever that is available. I’ve got the Samsung 7 series and read online it’s a common issue 😤
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Di_J_Robb
(@Di_Jeffrey_Robb) reported
@JeSuisAlexia I tried on BBC iPlayer but didn't work for me.
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Rachel
(@rachel_kate) reported
I'm soooo sad I'm missing England's first match cause I'm in work until 6. Gonna have to try and catch it on iplayer in the console room between patients 🙄
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Jon Ẉalmsley
(@ArghZombies) reported
@H0rr0r0fDracula @robbiemarka I have issues with my iPlayer on my Google TV Chromecast. The device supports 4K, the stream is supposed to be 4K but it isn't even HD. Had to swap to the LG iPlayer app on the TV itself to get decent quality. Other Chromecast apps like Netflix and Disney all handle 4K fine.
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Natko
(@NatkoAtko) reported
@Aldehulme Iplayer not working on my smart TV but is working on xbox
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dandino_bambino
(@dandino_) reported
@The_Fake_Robert Got it running at 4K on iPlayer no problem but it looks washed out, as if HDR isn't enabled.
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🦧
(@brakesbread) reported
BBC iPlayer quality is horrendous
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Hollyhock (AKA Amanda😊)
(@Hollyhock42) reported
@BBCBreakfast @LindaBauld What has happened to the live rewind button on iPlayer? Now only the live portion can be viewed? Charlie’s behaviour was unacceptable and he should issue an apology to @DrChrisSmith
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~
(@JAYL1B) reported
Bbc iplayer is awful shits like 2 minutes behind
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joanna williams
(@boeblonde) reported
@AnExpatWife @paddygrant @sewingbee I use Nord VPN and I can get bbc iplayer to work in Portugal
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Ryan 🚽
(@Tourettetata) reported
I didn’t wait this long for #EURO2020 for Jenas to be commentating and iPlayer to buffer!
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Paul Haggerty
(@PaulHag87) reported
@jaimelondonboy Thank you!! The HD quality on the normal channel was awful. Shame about the 40-odd sec delay via iPlayer but can't win them all I guess...
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TheButterySpaniel
(@buttery_spaniel) reported
@BBCiPlayer hi there, is iplayer down? Or just me? Trying to watch Euros UHD and getting errors. Wont show any iplayer content. Thanks
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ZhanitGraka
(@ZhanitGraka) reported
Why did I sign up to BBC iplayer for them to steal my information when their stream quality is Minecraft wtf
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Chris 👨🏼💻
(@dunnee88) reported
iPlayer quality is not good enough for #EURO2020 hopefully they sort it out before England
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Pnefc
(@PneFcRS) reported
Is BBC iplayer so terrible on purpose?
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Brayden 🌲 (I'm a Forest Fan)
(@xBraydenFN3) reported
I've tried bbc iplayer, it doesn't work for me for some reason
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Coin Sardine 🐟
(@CoinSardine) reported
thank you @BBCNews & @BBCSport for the quality of the iPlayer stream 🙌 TV License is totally worth it. #TURITA
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Sir Ruth
(@sirRuth100) reported
I watch the news through iPlayer on BBC 1 and I still just get pictures of salsa dancers or kayakers instead of Scottish news after the main news. When will @BBCiPlayer fix this?
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Mark Andrew Lee
(@TweetMLee) reported
@m_w890 @AndyPlaytonic Doesn’t work on my 4K Fire Stick. Set to best quality. Have tried iPlayer and iPlayer BETA. A shame. 🤷🏻
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Dan.
(@MiaSanStoke) reported
Anyone else having trouble getting the game on iPlayer?
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🏴
(@utdlw) reported
The BBC iPlayer Live quality is actually shocking man I could probs find a stream in arabic thats 4K ffs
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Benji
(@0Benji_) reported
@pete_88_cfc @BBCiPlayer Horrendous quality isn't it? I put iPlayer on my pc, it's better, but still not 4k or even 1080p. It's more like low bitrate 720p. But on the firestick it was unbelievably bad.
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Chris Hall
(@christhall) reported
@RikHenderson @dangrabham @CamBunton Lol, I'd have to sign in to iPlayer! But a good idea for the next one... I'm actually reviewing a streamer so this is all useful
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sophie
(@lunaslumos1) reported
please retweet this is you can’t help!! doctor who means so much to me so i’m collecting doctor who DVDs for when it stops on bbc iplayer but does anyone know where i can get a (cheap) box set? pls help!! /gen
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Coin Sardine 🐟
(@CoinSardine) reported
thank you @BBCSport for the quality of the iPlayer stream 🙌 TV License is totally worth it. #TURITA