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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Sign in (31%)
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Buffering (27%)
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Playback Issues (24%)
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Crashing (18%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Playback Issues | |
| Cheltenham |
Buffering | |
| Aberdeen |
Sign in | |
| Cardiff |
Buffering | |
| Chichester |
Sign in | |
| Poole |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@TomzEvz5) reported
@bbceastenders @BBCOne @BBCiPlayer Yeah so this could be the worst Eastenders Christmas to date...I think the best thing that could happen to the show is for it to end.
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Brian Tobin
(@DrBrianTobin) reported
@bbceastenders @BBCOne @BBCiPlayer In less than a year this show has become Christmas must-miss TV. It's been awful these past 6 months.
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𝓚𝓥𝓝𝓣 𝓒𝓐𝓡𝓔𝓨 is in uʍop ǝpᴉsdn ǝɥʇ
(@TheeTayRiahStan) reported
@bbceastenders @BBCOne @BBCiPlayer Linda and max are here to fix eastenders
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Toon Barmy
(@pa40556213) reported
@bbcquestiontime @BBCSounds @BBCiPlayer No clearly it isn’t, why didn’t they look at giving more help with nursery fees etc to get parents into work, not sitting on backsides and for some knocking kids out as a lifestyle, that’s money in parents pockets in many cases and kids still suffer.
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Ryan Glendenning ✨
(@RyanSoapKing25) reported
@bbceastenders @BBCOne @BBCiPlayer So Jake and Chrissie have broken up then 15 months later. ( - he's Alfie's 2nd cousin who was assumed dead after getting on the wrong side of thugs connected to Johnny Allen) Chrissie and Jake started a new life together in France when Chrissie left prison #EastEnders
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Fer
(@LadyFerny) reported
@bbceastenders @BBCOne @BBCiPlayer I think the only reason Jasmine went after Cindy was because she wanted her papers for work and it would’ve came out. When Jasmine said “make her pay” she meant Zoe NOT Cindy #eastenders
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MG
(@magnetron21) reported
@BBCPanorama @BBCiPlayer @BBCOne A greater proportion of couriers have been brought in cheaply who don't care, are rushed, no CBS checks, questionable insurance. Customers, their homes and properties, and the delivery standards, all suffer as a result. Experienced couriers are diminishing. That is the problem.
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shimmy
(@ingu100) reported
@bbctms @BBCiPlayer Yeah but let’s ask Aggers a question. Did the old way work in Australia either? No. England has been down 3-0 in every ashes test series after 3 tests since 2010/2011. So ok this didn’t work but neither did the way he in rabbiting on about
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andrew varley
(@andrewvarley) reported
@BBCPanorama @BBCiPlayer @BBCOne Appaling company, parcels thrown in the bushes, under a gate, which was stolen or taken by driver after photographing it. Yodel just as bad. Never had an issue with Royal Mail.
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Lisa 🐙
(@AwesomeBlossomz) reported
@BBCPanorama @BBCiPlayer @BBCOne Luckly my regular Evri guy is great, it's Amazon, Yodel, DHL and the Evri guy who takes over when the regular one is off that I have problems with.
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Abdi
(@abdi9084) reported
@bbceastenders @BBCOne @BBCiPlayer I’m sorry Zoe has been awful since she’s joined gcse acting
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put the kettle on, shall i?
(@EastSons) reported
@bbceastenders @BBCOne @BBCiPlayer This looks awful
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JHarrisCFC
(@JHarrisCFC) reported
@bbceastenders @BBCOne @BBCiPlayer I'm usually pretty chill and don't blast underwhelming storylines as much as most people, but this is shaping up to be the worst Christmas/New Year in a LONG time.
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Zaiyne
(@ZaiyneChristian) reported
@bbceastenders @BBCOne @BBCiPlayer This looks absolutely AWFUL. What are producers, writers & the team thinking right now?
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𝒥𝓊𝓁𝒾𝑒 𝒲𝒾𝓁𝓈𝑜𝓃
(@jsw1602) reported
@bbceastenders @BBCOne @BBCiPlayer The writing has went way downhill. This year's Christmas looks terrible. I have a feeling though that Linda and Max will get together and the New Year's Episode set in 2027 will be their wedding and then Mick returns. Now that would be good.
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MG
(@magnetron21) reported
@BBCPanorama @BBCiPlayer @BBCOne This program was absolutely brilliant. The issues raised concerning the treatment of couriers by EVRi, and the obvious impact on the service to customers, came across very clearly. Liam Byrne is right regarding an investigation.
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Julie Ann Wilson
(@waldingtongirl) reported
@BBCPanorama @BBCiPlayer @BBCOne THE SOLUTION RE LOSING PARCELS:- You make sure that Evri have a permanent written message from you, as to how to get to your home. So they know exactly where they should deliver. There were no problems once I did this.
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Didjickfjdj
(@didjickfjd26804) reported
@bbceastenders and @BBCiPlayer can you fix the subtitles for today’s eastenders on iPlayer they are running late
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StacyJo
(@sbolden) reported
@bbceastenders @BBCOne @BBCiPlayer I'm confused. Since Jasmine's arrival she has been stalking Cindy & now she's Zoe's daughter?! This storyline is awful. Actresses playing Zoe & Jasmine are awful. Contact me if you want better storylines heck I'll even have a go at writing - can't be worse than current writers!
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Sian Airey
(@SianGTx) reported
@bbctms @BBCiPlayer Quick wickets tonight, then a run chase….no problem 🙏😜😭 it’s the hope that kills u eh? #Ashes #BBCCricket
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Kayden♿️🦓🌈🇵🇸
(@KaydenSB95) reported
@bbceastenders @BBCOne @BBCiPlayer Just wondering, have the writers started to use AI to write their scripts, it’s the only excuse I can think of as to how the writing has been so abysmal since Wadey took over and tanked the quality of the show.. 🤨
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Laura Phillips 💙
(@LauraPh222) reported
@BeebRoger @BBCiPlayer @lisanandy Barwise prefers *deliberative* discussion with *representative* sample of the public, (not self-selected)+you take them through the issues step by step so they can judge these trade-offs you end up in a "much better-informed position." 12/
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Alexandra Wilson
(@ali8766) reported
@jackkinnon123 @bbctms @BBCiPlayer I was going to ask the same question! Can’t we just pretend it’s some kind of awful dream?
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Zaiyne
(@ZaiyneChristian) reported
@bbceastenders @BBCOne @BBCiPlayer Sick of this awful Jasmine & the terrible Zoe storyline
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Ryan Glendenning ✨
(@RyanSoapKing25) reported
@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders Could Lauren's actions lead to a possible end of the road for scenario for Peter and Lauren? They've never been compatible anyway so I'd like them to break up but I can see Max forgiving Lauren and attempting to fix things which is peculiar for him.
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Ben Gray
(@iBenGray) reported
@bbctms @BBCiPlayer McCollum chose good vibes over hard work. He needs to go. The worst thing that could happen now is for England to win the next two dead rubbers and come home proclaiming that losing 3-2 wasn’t bad.
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lufcollie 🦚
(@lufcollie_) reported
@bbceastenders @BBCOne @BBCiPlayer that looks awful 😭😭 nobody cares for this story anymore
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melaniebelle
(@melaniebelle808) reported
@bbceastenders @BBCOne @BBCiPlayer 'So - How about this year - if we write an Eastenders Christmas plot which is guaranteed to bore the *** off all of our viewers?' 'A novel suggestion - but it might just work!'
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Morag Braithwaite 🇺🇦
(@mbpix_8) reported
@BBCPanorama @BBCiPlayer @BBCOne Unfortunately tonight’s programme had a misleading title. “Where’s my parcel?”, so we thought this was just about problems with deliveries. Far from it. The majority was about how much drivers get paid!! Maybe you should do another about where parcels are ending up?’ #Evri
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Mad
(@messywoyoii) reported
@bbceastenders @BBCOne @BBCiPlayer This may be the worst Christmas episode