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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 42% Buffering (42%)
  • 22% Crashing (22%)
  • 22% Playback Issues (22%)
  • 9% Sign in (9%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Crowborough Buffering 3 days ago
Wigan Video Quality 7 days ago
York Crashing 7 days ago
Poplar Playback Issues 7 days ago
Wirral Buffering 7 days ago
Birmingham Buffering 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • sukeve_xo
    s h a b s 🌷 🦚 (@sukeve_xo) reported

    @bbceastenders @BBCOne @BBCiPlayer Sukeve clip during ******* visibility week? IKTR!!! But come on now guys, we've done the "Suki doesn't communicate when she's stressed and trying to make everyone's problems go away" before and she learned from it, if we're not making a point of showing her growth and how she's adapted for the better on this adoption journey and it's just revisiting old habits with no reasoning or closure, it's giving inconsistent.

  • Biohazardboy2
    Biohazardboy (@Biohazardboy2) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer Never had this issue before we imported the third world.

  • derek2bell
    Derek Bell (@derek2bell) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer A huge number of people on buying a newspaper turn straight to the back page. Sports news is news, the worst thing is how much is excluded. They should do a separate sports news programme - 15 minutes every night - covering all aspects of all sports

  • MonthOfSundaes
    Luca (@MonthOfSundaes) reported

    Watching #DearEngland and impressed again by what a stifling, awful handicap the British sports and news media is for anyone trying to make a difference. Top telly, this, tho'... #bbciplayer

  • mattbun
    Matt Bunnell (@mattbun) reported

    @Giantdaz72 @1968Tv @BBCiPlayer A lot of the attraction of the old stuff is listening to Coleman/Motson/Davies commentating down a crackly phone line. Those recently re-voiced commentaries are terrible.

  • nicklesfletch
    Nick Fletcher (@nicklesfletch) reported

    @bbceastenders @BBCOne @BBCiPlayer Why wasn't ravi sectioned earlier. He needs help. #eastenders

  • millenumcholic
    OCD Soundsystem 🇵🇸 🇻🇪 (@millenumcholic) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This is the worst thing I’ve ever seen

  • blacobass1969
    Blaco Bass (@blacobass1969) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer He's the worst of working class people. What a ****, tax dodger promoting other tax dodgers. Absolute ****.

  • crabshank
    Gelasius Corbin (@crabshank) reported

    The worst thing about watching the World Cup on catch-up is how long it takes them to upload the matches @ITVX @BBCiPlayer

  • jeromejazzy
    Jerome Tucker (@jeromejazzy) reported

    @bbceastenders @BBCOne @BBCiPlayer Just finished watching. For the love of god get rid of all 3. Oscar,Jasmine & Josh. They’ve taken acting to a new low. AWFUL!

  • AzzerBall1968
    AzBalofski (@AzzerBall1968) reported

    @BBCSport @BBCiPlayer Commentary is bloody awful. Muted it

  • PootJM
    Jay (@PootJM) reported

    @ekaurpokhran @RoyalFamily @BBCiPlayer Low tier bait. You have many worse problems. At least sort the litter out. Anyway, I'm not spending my Friday evening arguing with someone in India, have a good day. HBD to Sir David.

  • oldbencjw
    Ciaran Wallace💙 (@oldbencjw) reported

    Watching some of these World Cup highlights from previous tournaments on #bbciplayer you realise how awful David Seaman was for #England #FIFAWorldCup

  • konatona1
    konatona (@konatona1) reported

    @BBCMOTD @BBCiPlayer arsenal have problem

  • colleensvannah
    Colleen Savannah (@colleensvannah) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer The UK is in trouble because people like you

  • achetcase
    Dave (@achetcase) reported

    @BBCSport @BBCiPlayer Turning off again now. Can not stand this stats and club history fanatic who just doesn’t commentate on the actual game. Worst football commentator I’ve ever heard.

  • DeathUnicursal
    C . A . T (@DeathUnicursal) reported

    @bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit

  • antoniosteve
    Steve Jones (@antoniosteve) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer BBC News wasn't the worst, by a long way. But they did contribute.

  • Mathieson4426
    The lefty Interrogator (@Mathieson4426) reported

    Will you sort your ******* iplayer coverage out. Bloody awful, whem ypu tell peopleto change channel and dpnt actually change the programme. Do you talk to each other? @bbctennis @BBCiPlayer

  • DeniseFirman
    Gothic Mercy 🖤💋🇬🇧💀🌹 (@DeniseFirman) reported

    @bbcpress @BBCiPlayer Terrible! Not funny and the female lead makes it unwatchable for me. Shame because I do love Timothy Spall. I got to episode 2 but had to give up. Bring back Jonathan Creek!!

  • Daz_Gizmo
    Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported

    @bbceastenders @BBCiPlayer Tonight has to be the worst ever episode, both in the script and acting.

  • ricardohx4
    Ricardohx4 (@ricardohx4) reported

    @bbceastenders @BBCOne @BBCiPlayer Vicki and Mark are terrible boring sad sack characters - they bring nothing new, they’re typical types that give the show its miserable depressing dreary life reputation it’s always trying to shake off.

  • sc_tinkerbell
    ScottieTinkerbell (@sc_tinkerbell) reported

    @bbceastenders @BBCOne @BBCiPlayer My thought wow nobody was actually hurt in that. Minor injuries only. But nobody really trapped, no broken bones. Everyone just walked out. Ravi the acting is fantastic!

  • BonnieScotland_
    Iain From Argyll Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@BonnieScotland_) reported

    @bbclaurak @BBCOne @BBCiPlayer I suspect that both these women work for British intelligence agencies.

  • Emilyj251288
    Emily jones (@Emilyj251288) reported

    @BBCiPlayer @SamsungUK we are getting error code 2100 when trying to access iplayer.Can someone help please.Its been like this for a week.Ive tried the suggested fixes online.I called samsung help line and were put on hold for over an hour and the girl never came back to the call

  • lasagneinmyshoe
    Harumph 😾 (@lasagneinmyshoe) reported

    @BBCCasualty @BBCiPlayer This has been the worst box set - Dylan's the only thing saving it

  • GHmonkeyboy
    Glenn Holland🐵 (@GHmonkeyboy) reported

    @bbcpress @BBCiPlayer This was absolutely terrible. Nothing happened throughout, boring all the way too the end. Glad to see it finish! WOULD NOT RECOMMEND!

  • LesTwigg
    Les Twigg (@LesTwigg) reported

    @clive_wilson @BBCiPlayer Ours stopped working a couple of days ago. Just stalls on the BBC iPlayer logo. All the other channels are fine, just the one we have to bloody pay for doesn't work!

  • LauraPh222
    Laura Phillips 💙 (@LauraPh222) reported

    @BBCiPlayer: The 1986 explosion at Chernobyl triggered a public health emergency across Europe. Forty years on from the disaster, @JordanDunbar10 travels to Chernobyl to examine the events that led to the world's worst nuclear accident and what we can learn from them today.

  • Lloydp78
    Lloyd Preston (@Lloydp78) reported

    @BBCiPlayer No matter what I do in my settings, the sign language man will not leave my screen and I have commentary over the actors dialog . Please fix this bug as it’s ruining Eastenders for me