iPlayer status: streaming issues and outage reports

Problems in the last 24 hours

iPlayer signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Buffering (35%)
• Crashing (35%)
• Playback Issues (13%)
• Sign in (9%)
• Video Quality (9%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Brighton	Buffering	15 days ago
London	Playback Issues	20 days ago
York	Sign in	29 days ago
Manchester	Crashing	1 month ago
London	Buffering	1 month ago
London	Video Quality	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Good Guy Barry (@Goodguybarry) reported 5 minutes ago

  @BBCSportScot @BBCiPlayer I've never quite understood why Scottish media have always fallen over themselves to laud Craig Gordon. Fantastic shot stopper but really terrible in most other basic aspects of goalkeeping

• 
  C . A . T (@DeathUnicursal) reported 6 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit

• 
  Urm (@erm2urm) reported 9 minutes ago

  Not long upgraded to 360. Is there a reason I need to login to @BBCiPlayer every single time I open it? I can't get into my @DisneyPlus account on one of the boxes. Not too happy with this 360 service atm. Could you help please @virginmedia

• 
  Marjorie ***** (@MingeyMarje) reported 9 minutes ago

  @bbceastenders @BBCiPlayer Just awful lazy writing at the moment…

• 
  Magan Hassan (@MaganHGang) reported 10 minutes ago

  @DanielO04532942 @PokemonNewsUK @BBCiPlayer They don't work on that..

• 
  Robin (@rob70625) reported 11 minutes ago

  @bbctms @thehundred @BBCiPlayer Sounds truly awful

• 
  Brian (@Brian73789347) reported 11 minutes ago

  @Janekelly25 @BBCiPlayer At least it is not a picture of a gazelle. Hopefully the adaptation was done by someone more willing to familiarise themselves with the work.

• 
  OCD Soundsystem 🇵🇸 🇻🇪 (@millenumcholic) reported 11 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews This is the worst thing I’ve ever seen

• 
  Donna (@Donna14634857) reported 14 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer What Joel has done was awful but I did feel sorry for him in yesterday’s episode has he changed we shall see.

• 
  Good Guy Barry (@Goodguybarry) reported 19 minutes ago

  @william27504693 @BBCSportScot @BBCiPlayer It's not high bar, MON's goalies were poor e.g. Douglas, Hedman etc. Only after Boruc Celtic GK's vastly improved. Gordon brilliant shot stopper, just unfortunate he's garbage at crosses, prone to gaffes & terrible with ball at feet which is vital in modern game.

• 
  Shano (@radford2807) reported 24 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews Couldn’t help but spin it with their progressive crap

• 
  Observer (@leftcoastobs) reported 28 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer I’ve been watching since the beginning and have to say this is the worst it has ever been. Tick tock

• 
  carDan Seekings (@DanSeekings1) reported 28 minutes ago

  @bbceastenders @BBCiPlayer @bbceastenders is now confirmed Ben Wadley caused a big problem for Michelle Ryan and gave her an ultimatum.

• 
  Jean Dorothy Pedder 💙 (Hudson) (@leanjeanp) reported 33 minutes ago

  @bbclaurak @BBCOne @BBCiPlayer Right.. I don’t recall, I can’t remember, I wasn’t aware, I didn’t spend much time in my kitchen, I never visited my mother in law, I never checked the funds despite warnings of issues, I never suspected Peter blah blah.. I know nothing!

• 
  John Huyton (@JohnHuyton) reported 35 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer Probably the worst Question Time I’ve ever seen. Total trash 🧐

• 
  Ammejo 🇬🇧 (@ammejo1) reported 36 minutes ago

  @bbclaurak @BBCiPlayer @BBCOne You shouldn't be able to work for the BBC because you are not impartial. This is why I detest the BBC

• 
  Sheila (@MrsLScotland) reported 39 minutes ago

  @BBCiPlayer Please help half way through New Tricks and it’s disappeared have you dropped off the programmes?

• 
  333B (@333_b33) reported 42 minutes ago

  @BBCiPlayer you need to fix your app, it’s so bad!!! Buffering, very poor picture quality!!!

• 
  Andrew (@Grokton) reported 44 minutes ago

  @BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.

• 
  Vegcarium (@Vegcarium) reported 46 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews This is awful

• 
  Film Noir UK (@FilmNoirUK) reported 49 minutes ago

  @JoeFrady @BBCiPlayer So it wasn't just us with a terrible Blu-ray then?! This is the (what we call) the 'French Correction' edition; but it's the one which they cleaned up after the disastrous release.

• 
  Stevie83 (@stevie80con) reported 51 minutes ago

  @bbceastenders @BBCiPlayer Lauren takes after her dad. Can’t help herself.

• 
  steve smith (@stevetsiuk) reported 52 minutes ago

  @bbclaurak @BBCiPlayer @BBCOne Well, that was a waste of time! Nothing about illegal immigration, or oil and gas. All in all, one of the worst interviews I have seen.

• 
  Tom (@TweetThatTom) reported 52 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer I know soaps are cheesy by nature but what was that!? Even if you can't crash a car the editing and sound design was crap!

• 
  Donna (@Donna14634857) reported 54 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer I’ve watched EE from day dot, since NY it’s the worst it’s ever been. Far fetched, ridiculous story lines that just don’t make sense or wouldn’t happen or far fetched it’s laughable , boring, more miserable than it ever was.

• 
  Lee Millard (@onein300) reported 56 minutes ago

  @thelizcarr @BBCOne @BBCiPlayer We just need it regulated and the awful status quo rectified.

• 
  Amelia Jackson (@AmeliaJackson4) reported 56 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Awful characters

• 
  Lorraine (@LORRAIN25481106) reported 57 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer As long as it’s doesn’t include those twins and Oscar….bloody awful actors and storylines. They’ve ruined this soap for months.

• 
  Matthew Farris 🏳️‍🌈 (@mattFarris) reported 59 minutes ago

  @bbceastenders @BBCiPlayer Bea could drive that car straight through all the plot holes in this terrible story.

• 
  V8 Gooner (@GoldenGoonerlg) reported 59 minutes ago

  @bbceastenders @BBCiPlayer When you think this **** can't get any lower, well Bingo it can. I mean we know the Police are clowns in Soap-land, but if they can't work out what is tomato ketchup and blood. we really are screwed. & U expect people 2 pay for a TV licence, next year swing on it.