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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (61%)
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Buffering (25%)
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Crashing (11%)
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Sign in (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Buffering | ||
| Buffering | ||
| Sign in | ||
| Playback Issues | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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megan leila;
(@meganspavilion) reported
bbc iplayer pls sort your subtitles out bc the delay is awful
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Edwood
(@CobblerEd27) reported
ITV's is by far the worst of the on demand telly platforms. Never have so many problems on All 4 or iPlayer
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Mols 🍄🍂
(@molsbymoonlight) reported
do bbc iplayer and the channel 4 app’s subtitles not work for anyone else at the moment??😩
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Football Obsession
(@FtblObs) reported
What the heck is this BBC iPlayer Beta?! It’s awful.
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Sycorax
(@The149thBishop) reported
@anon_opin Maybe, just maybe, they could put a little bit of that cash into making the iPlayer app, what’s the word? Oh yes . . . work, so I can actually occasionally access all this wonderful content I’m obligated to pay for. 🙄
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Narelle
(@narelle) reported
@carmichaelize That explains why I didn’t get a response from Jeremy Corbyn on the buffering issues on iPlayer.
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royal dalton
(@landrobot) reported
Does anyone know where I can get my greasy mitts on episodes of Shooting Stars? It’s not on iplayer and the ones on YouTube are pretty shonky quality.
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Lloyd Sartin
(@LloydSartin) reported
@bt_uk Wifi - ive just checked and iplayer and sky web player are streaming with no issues
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Richard Emmins
(@RichardEmmins) reported
@smallfries1665 @HKesvani I'm not making a value judgement on the quality of a soap opera, but 57 million streams on iPlayer in one month suggests it's still pretty popular.
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NathanLewis
(@NathanL68388590) reported
@SamVn28 @E4Tweets Strange when ever tv channels have technical problems, the adverts work fine. The same happened during the Euros with IPlayer crashing every game and going to adverts.
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💄💋
(@KeefsLoveChild) reported
from
Enfield Lock, England
Just finished The Killing in Tiger Bay on iPlayer, which tells the terrible miscarriage of justice that the Cardiff 5 received at the hands of the South Wales Police. Absolutely unbelievable story. #Recommended
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James Norris
(@jimbobjimgfc) reported
@Saltbar Never had issues with captions/subtitles on Netflix or Prime. (iPlayer usually good but often repeats faulty titles on scheduled shows when streamed later (eg House of Games this week.) If you have streaming issues, maybe check speed/strength of Wi-fi?
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Aaron Wise
(@TheInsanity1234) reported
@dragraceukbbc don’t know if you realise but there’s no subtitles on this week’s episode on iPlayer. Is this because of the problems at @RedBeeMedia or is it simply an oversight on BBC’s part?
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MR ANGRY
(@MR_ANGRY_UK) reported
@Ofcom The BBC pulled BBC 3 trying to force people to use IPlayer clearly it didn't work No way should they be allowed to relaunch it!!!
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Andrea Brown
(@andz21) reported
Hi @BBCiPlayer. Why does Good Trouble series 3 only show up to episode 10 on BBC iplayer? When will the rest of the episodes be available to watch?
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Jeroen Wijnands
(@wijnands) reported
@bbcproms @cellojohnston @BBCNOW BBC iPlayer only works in the UK. Sorry, it’s due to rights issues.
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John Macleod
(@JohnMac92158577) reported
Is it just happening to me but when you press the red button to watch Vigil in UHD on iplayer the screen goes dark and you can't see any tv channel thereafter unless you go back into it layer and watch something else I think there is a big problem
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millie ψ 270 272
(@shyawaycd) reported
@francishatebot yes if my mum lets me stay home tmr i’ll watch it while doing my work did u say it was on iplayer
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henry
(@twovicodin) reported
@GeorgeGinn4 the worst pain was netflix removing doctor who. i was lost for months until about a week ago when i found it on bbc iplayer
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Dan Sollis
(@dsollis) reported
@BBCiPlayer @whoisell10t It’s now September - and fast approaching a year from the launch of the PS5. And still no iPlayer app for it. Is the issue with Sony? Who do we need to write to?
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Dave Wood
(@Ukdavewood) reported
@Page_888 @htwcentral Subtitles also behind on other pre recorded programmes on #BBC like Antiques Road Trip S23:E19 today - having the words coming up on the subtitles so far behind the live action makes the programmes unwatchable. E18 on iPlayer also has the same problem.
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Cliff Chapman
(@TweetsCliff) reported
@Mr_GWard Yeah. Listen was a weird one as well - some black and white timecoded eps leaked early, Listen included. I tried to watch it but didn't like it, so waited for the broadcast ep. On the night it aired, was heading home from work to catch up on iplayer and ended up...
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moogal
(@moogal) reported
@adebradley @martin_costello That doesn't seem to be a problem for Doctor Who and other things played in that slot... And the whole "it's all on iPlayer" thing is irrelevant, families still enjoy linear television, especially at times when they're all in the house together.
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Chris Fawkes
(@_chrisfawkes) reported
@Gazby77 I understand there have been a few technical problems, apologies. It is available to watch on BBC iPlayer...
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Holly
(@thehollylog) reported
@Philips I’ve had your 43PUS7855/12 tv almost a year without problems but I did a software update 2 nights ago and have just noticed I no longer have access to BBC iPlayer, ITV Hub and 4od - not sure why this has happened, not appearing on apps! Would appreciate help - thanks!
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Imogen
(@IJB_XX) reported
Nah BBC Iplayer has got to be the worst streaming platform ever. Trying to watch Gossip Girl and it BUFFERS EVERY DAMN SECOND
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Abigayle ♠️💜
(@abigayle_x) reported
@FreeviewAdvice JVC tv with freeview play is throwing up error FVP-300 on iPlayer, ITV Hub, All 4 and My5. Have power cycled the TV and reset the wifi and still getting the error. Aerial is fine as live freeview channels still working, any idea how to fix this?
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Owen Williams
(@owen_bush80) reported
@MadMontana Probably be in isolation for the rest of his life mate! The trouble with the death sentence is there’s too many proper police corruption cases where they have set people up. Watch a documentary on iplayer called tiger bay killing. Down my way that is proper police set up!
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chrollo
(@kyambin0) reported
why tf hasn’t PS5 got ITV hub or BBC iPlayer Fix up @Sony
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Carl Griffith
(@CarlGriffith) reported
@AndrewAu There are shows on the BBC that are as good as anything on Netflix. I think it’s a branding problem as well as data. No one says iPlayer and chill.