Is iPlayer down?
Some problems detected
Users are reporting problems related to: buffering, sign in and playback issues.
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 13: Problems at iPlayer
iPlayer is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (40%)
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Sign in (25%)
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Playback Issues (25%)
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Crashing (10%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chichester |
Crashing | |
| Southampton |
Playback Issues | |
| Turriff |
Sign in | |
| Haverfordwest |
Buffering | |
| Towcester |
Playback Issues | |
| Luton |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Chellebelle 🤪
(@Chelan96831786) reported
@ITVX you simply cannot watch this diabolical streaming channel. It stop start, stutter. Absolutely rubbish in comparison to bbc iplayer and All4, Prime and Netflix need to sort your streaming capacity @ITVX the worst one I’ve done the reset as you suggest! Maybe problem is you!
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Mike Gallagher 🇬🇧
(@MikeOGallagher) reported
@bradyo2 @eigenrobot FFS. You literally said: "If you have a digital only tv, or use a TV to connect to your PC or something, you don’t have to pay anything". The issue ISN'T the kit, or whether the "broadcast" is OTA or streaming. It's whether it's live, or iPlayer.
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GhelamcoSTAR
(@buffalo_ddr) reported
@snookerbacker Nordvpn, no problem. I can watch bbc iplayer in Belgium, as long as my vpn is logged on to a British server.
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Shiroi Hane
(@shiroihane) reported
Not only does my old PS3 still have the Animax TV app, there was even an update. Doesn’t work though, neither does FunimationNow, nor even the iPlayer for that matter. Amazon “Instant Video” has successfully updated to Prime Video though.
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Yohanna #ebooksos now at @Yoyohanna@mastodon.ie
(@Hohoyanna) reported
Listen to the radio Inc the football and watch match of the day etc but he got super frustrated at himself as he couldn't work it despite me setting it so he just had to turn it on and go to iplayer...
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Simon Alvey
(@salvey1) reported
Anyone else having an issue of @BBCiPlayer, just not remembering where you left a programme, Ive just finished the second episode of Endgame in Ireland and the iPlayer thinks I'm halfway through the first
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Clare Hearing
(@hearing_clare) reported
@PatsyORourke @virginmedia I’m getting the same message, iplayer won’t load and error code cs2400. Please come to resolve it.
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Mark J Maguire
(@markj_maguire) reported
@LouiseShorter19 just watched Conviction on iPlayer. Absolutely love your work. Were there only these two cases in the series?
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David Walsh
(@Davidwalsh16) reported
@herdyshepherd1 Watch the Saving Our Wild Isles documentary when it goes on iPlayer tomorrow. It shows some of the solutions and the good work being done by so many people across the country. But also needs to be the call to arms to act.
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Phil
(@Rudolfelf) reported
@plex integrated apps like BBC iPlayer, Netflix etc work amazingly on my phone. Will this be rolled out for app on LG TVs?
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Andy Griffee
(@AndyGriffee) reported
@MartinBodenham @BernieSpofforth Not true Martin. You don’t have to pay the licence fee if you only watch on demand excluding the iPlayer. I still reject description government funded when the money flows directly from the public - and it’s a vital distinction if you work there and cherish editorial independence
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Declan Gaffney
(@djmgaffneyw4) reported
Watching the Arena Sinatra documentary on iPlayer and being reminded at approx. 10 minute intervals that It Was A Very Good Year is the worst song ever written.
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Jason H
(@brothheed) reported
from
Mitford, England
@BBCiPlayer is there a problem within iplayer app? on an @Android tv, its not working on my mother in law tv, tried an update and uninstalling & reinstalling still not working, all other tv streaming apps are fine
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Sarah Bowerman
(@Bowermanland) reported
@royalmusing @04nbod If you get desperate I'll give you my iPlayer sign in deets
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JB
(@jamesandjools) reported
@ruskin147 @G6JPG_ BBC productions now require a sign in. Do it on your smart tv for iPlayer and your IP will be recognised
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Clare Hearing
(@hearing_clare) reported
@virginmedia error code cs2400 bbc iplayer won’t load. Please can you contact me to redo the issue. Only had Virgin a few weeks, not impressed so far as have to switch off box and use smart tv instead to play apps.
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The Eighth Doctor (parody)
(@SeamusBrady96) reported
@jqw131 @W15_DAN Not a problem. If you have BBC iPlayer you can watch it on that as well.
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‘THE INTRO’ OUT NOW 📝
(@Melissa7Aimee) reported
BBC iPlayer not working in other countries is so annoying. I have a week’s worth of Eastenders to catch up on now 😒
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gdsimms
(@gdsimms) reported
@eigenrobot American here, temporarily in a UK apartment and I put BBC iplayer on my streaming devices. When I start it, it asks, “do you currently have a tv license?” And I say yes because if my landlord doesn’t, that’s their problem
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bored🥚
(@downandout999) reported
@Dasmesee1 I mean Netflix bought the distribution right but you can watch it on bbc iplayer. It’s a uk service so idk if it’ll work for you, but they make some class shows, including peaky
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talktalk
(@Nicknacknu) reported
Week off work, been watching #BlueLights on Iplayer, bit violent but a cracking little series (not season, cos I’m old)
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Steve Lee 🇺🇦
(@SteveLe01610792) reported
@PhthaloG Currently pissed off that the BBC seem to have removed all his work from iplayer!
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Child of Alba 🏴 💙
(@ChildOfAlba) reported
@Johninpompano They did issue a statement to effect it was never intended to be part of the TV series. It was secured under a separate contract with indue company specifically for iPlayer. Whether that makes sense folk will have to decide for themselves.
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Helene Harrison MSc MA BA
(@tudorblogger) reported
BBC iPlayer please sort yourself out. I’ve tried to watch a programme on two different TVs and two different computers but it has to reload every couple of minutes. Netflix and Disney+ both working no problem. #iplayer #bbciplayer #bbc
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Steven Hughes
(@sw_hughes) reported
@ITVXhelp Fire TV stick. Other channels such as BBC Iplayer work fine, so not Internet problem.
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Andrew M.
(@AndrewM24391043) reported
@ITVX This is technically a terrible app. Why can't ITV get it right. Take a look at Netflix and BBC Iplayer, and get it sorted out!!
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Chellebelle 🤪
(@Chelan96831786) reported
@ITVXhelp I have 3 x TVs, it streams very slurry on one and doesn’t do anything in the other two - they’re all registered for itvx. All three tvs have no issues streaming bbc iplayer or all4, prime and Netflix. I have reset all three tvs and it makes no difference whatsoever
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Phil
(@bigphildaws) reported
@LouBeardsley Sadly my iPlayer is broken hashtag sadtimes 🫤
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Chellebelle 🤪
(@Chelan96831786) reported
@ITVXhelp I do t know the models other than 2 x JVC and 1 xToshiba, all smart TVs and all manage iplayer, Netflix, all4, prime no problem and manage the ADVERTS on itvx but then starts stuttering No idea what version of itvx downloaded just the one that is in everyone’s tv I should think
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Conor Huddleston
(@Hudd84) reported
Just started into #BlueLights on the iplayer. Good to see the camogs getting an outings in episode 2. Can only assume the @halfpacehurling lads were too expensive. Maybe season 2? Great work @DecLawn 👏👏