iPlayer status: streaming issues and outage reports
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Full Outage Map
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (41%)
- Crashing (23%)
- Playback Issues (23%)
- Sign in (9%)
- Video Quality (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wigan
|
Video Quality | 2 days ago |
|
York
|
Crashing | 3 days ago |
|
Poplar
|
Playback Issues | 3 days ago |
|
Wirral
|
Buffering | 3 days ago |
|
Birmingham
|
Buffering | 3 days ago |
|
City of London
|
Crashing | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Biohazardboy (@Biohazardboy2) reported@bbcdebatenight @BBCSounds @BBCiPlayer Never had this issue before we imported the third world.
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sæmunder99 (@SaeMunder99) reported@BBCSport @BBCiPlayer Can I just say your commentators are ******* awful to listen to. So poor and biased
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Matt Bunnell (@mattbun) reported@Giantdaz72 @1968Tv @BBCiPlayer A lot of the attraction of the old stuff is listening to Coleman/Motson/Davies commentating down a crackly phone line. Those recently re-voiced commentaries are terrible.
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Claire Duffett (@duffett_claire) reported@Lord_Sugar @BBCOne @BBCiPlayer Was going to say they spelt it phonetically but that doesn’t work either
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AzBalofski (@AzzerBall1968) reported@BBCSport @BBCiPlayer Commentary is bloody awful. Muted it
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Frances Maxwell (@Frances00494672) reported@bbceastenders @BBCOne @BBCiPlayer Hope they bump Mark off. He's a terrible character.
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Martin Nisbet (@TartanLeotard) reported@bbcpress @BBCiPlayer Possibly the worst incidental music ever written.
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Andy P (@frjack) reported@NordVPN I used to use you, but about a year ago your system stopped working with bbciplayer. Is this still an issue or did you fix it? I ask as my renewal is up again
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C . A . T (@DeathUnicursal) reported@bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedHey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?
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Pól Míchéal O'Slatraigh (@PSlatraigh) reported@bbceastenders @BBCOne @BBCiPlayer I predict both will vomit when they realise what they've done, but Patrick did say to Oscar in the flashforward that he was with a Truman now, so unless he and Jasmine somehow manage to reconcile, maybe this pair manages to work it out?
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Champions 67 (@MCeltmick) reported@BBCSportScot @BBCOne @BBCiPlayer Can't help yourselves. pundits either current or ex Sevco. Every week.
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chez_80 (@cheeky_chezza) reportedHas anyone watched 'Babies' on iplayer? I have found it a good watch, but the dumb laughing sound between the men and the black guy sounding like Brian Belo from BB years ago has been very distracting. Can't work out if it's deliberate, overacting, or natural 🤔 #bbc @BBCiPlayer
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Barry Ticks (@BarryTCks) reported@bbceastenders @BBCOne @BBCiPlayer There is going to be trouble brewing for that family and residence soon, we all know what eddie is like.
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Mistralol (@mistralol) reported@bbcquestiontime @BBCSounds @BBCiPlayer When leaders do not listen to the public or resolve a forever list of increasing issues, yes people are going to reject the goverment.
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ebbie (@LJamroziak) reported@hello2025149382 @RoyalFamily @BBCiPlayer What's the problem? Do you think it would be done now?
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Jean Dorothy Pedder 💙 (Hudson) (@leanjeanp) reported@bbclaurak @BBCOne @BBCiPlayer Right.. I don’t recall, I can’t remember, I wasn’t aware, I didn’t spend much time in my kitchen, I never visited my mother in law, I never checked the funds despite warnings of issues, I never suspected Peter blah blah.. I know nothing!
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Christian Edwards (@smile_out39443) reported@BBCSport @BBCiPlayer This afternoon's commentators on Si Jiahui v Hossein Vafaei are awful. Snooker is an interesting game. This pair are better off on mute
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Tom O (P) (@Tommy_Oldham1) reported@GMNonLeague @BBCSport @BBCiPlayer Sounds like a major Own goal we was only talking in work about the days when you could watch a game a few hours later without knowing the score.
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Janet Squires (@Poke_In_The_Eye) reported@bbcquestiontime @BBCSounds @BBCiPlayer I hate Wes Streeting - can’t help it he’s just to smarmy & insincere.
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer We all know the marriage isn't going to work out! What about Joel and Zack??
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Sheila (@MrsLScotland) reported@BBCiPlayer Please help half way through New Tricks and it’s disappeared have you dropped off the programmes?
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Roy Thornton (@RThorn1) reported@BBCSport @BBCiPlayer Pity this is going. The people on just have not been the quality needed to watch. Alex is ok but some of the others have been poor.
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tamsee13 (@tamsee13) reported@BBCiPlayer issues on #skytv app >No resume watching seems to have disappeared >No pink line so we can see which programme we have already watched >No arrow to goto next episode. We just have to wait till next episode bar appears or go back to all episodes >If we press arrow..
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedThe saga of @BBCiPlayer on our @SamsungUK TV continues. Not swift and somewhat unsure, Samsung; 96 hours outage and counting. I connected via DMs, gave personal and TV details, and asked about timescales. No answer? Is this a kind of limbo?
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Andy P (@frjack) reported@NordVPN When I last renewed my VPN you werent working with bbciplayer - at the time i was told (by your customer service folks) that there was a problem. Is this resolved now?
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𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported@bbceastenders @BBCOne @BBCiPlayer That Josh is just terrible, cant act and I just can't stand him.
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scottb (@scottb1103) reported@BBCSportScot @BBCScotland @BBCiPlayer best & worst day of all time following Scotland. Getting to Wembley was a “challenge”…saved by Dundee boys in a mini van!! Played really well first half & HT was brilliant. Guffs scored good goal but we would have won that game if pen goes in. McCoist should have taken it
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Alison Maitland (@alison_maitland) reported@bbclaurak @BBCOne @BBCiPlayer She’s a narcissist boot. She’s played all her cult for fools for years. Nicola Sturgeon only cares about Nicola Sturgeon. She loved living the high life and now it’s came crashing down. Crocodile tears won’t work anymore.
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Jason Moulton (@JasonMo95527460) reported@bbceastenders @BBCiPlayer Ravi's car crash - rolled multiple times, all four occupants in and out of AE within an hour, with only a small plaster on Pryia's noggin. Ian reverses into a child at 0.000001 mph, boy is paralysed.