iPlayer status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Buffering (38%)
• Crashing (31%)
• Playback Issues (14%)
• Video Quality (10%)
• Sign in (7%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Brighton	Buffering	7 days ago
London	Playback Issues	13 days ago
York	Sign in	21 days ago
Manchester	Crashing	1 month ago
London	Buffering	1 month ago
London	Video Quality	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FRAGSTAR (@Fragstar00) reported 6 seconds ago

  @bbceastenders @BBCiPlayer The problem with flash forward episodes is when you have the cliff hanger like this we all know he's not going to prison or anything like that because 6 months from now he's the best man at Max's wedding. I mean come on, write better.

• 
  Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported 53 seconds ago

  @bbceastenders @BBCiPlayer Tonight has to be the worst ever episode, both in the script and acting.

• 
  Scott | #81 #4 | (@ScottTHFC23) reported 5 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer awful

• 
  BISONS (@BISONS1973) reported 6 minutes ago

  @bbclaurak @BBCiPlayer @BBCOne Awful interview

• 
  Shannon 👩‍❤️‍💋‍👨💞 (@Shannon79053723) reported 6 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Honestly, Ian has been a far better son to Kathy over the years than Ben ever was. Whatever Ian's faults, he's consistently been there for her. Ben turned out far more like Phil. A lot of his worst traits.

• 
  WeTheMany (@WTM_TTF) reported 10 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews You just failed to call out the real problem with AI while committing the same problem yourselves stealing intellectual property.

• 
  Rebecca (@BeckRSaunders) reported 14 minutes ago

  @ottleyoconnor @BBCiPlayer @FIFAWorldCup It is the first day of term 3 for me... up at 5am to watch the game before I get ready to go to work

• 
  Ciaran Wallace💙 (@oldbencjw) reported 15 minutes ago

  Watching some of these World Cup highlights from previous tournaments on #bbciplayer you realise how awful David Seaman was for #England #FIFAWorldCup

• 
  Brett (@BrettOfTheSouth) reported 20 minutes ago

  Why is @ITVX always saying "there's something wrong with our connection" yet @BBCiPlayer and @Channel4 rarely have any issues...

• 
  Paul Duerinckx (@drinckx) reported 20 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews Terrible, though they all Looked more realistic than Fiona Bruce.

• 
  tamsee13 (@tamsee13) reported 21 minutes ago

  @BBCiPlayer issues on #skytv app >No resume watching seems to have disappeared >No pink line so we can see which programme we have already watched >No arrow to goto next episode. We just have to wait till next episode bar appears or go back to all episodes >If we press arrow..

• 
  Tracey Davies (@miss_traceydav) reported 23 minutes ago

  Watching The Vampire Lestat and the quality for the latest episodes recorded are terrible - tried iPlayer version and the same. Had to turn sound right up (I have checked other shows so not my hearing!) @BBCiPlayer

• 
  Dave M (@Sebby2067) reported 23 minutes ago

  @bbctms @thehundred @BBCiPlayer Terrible competition The Hundred this gimmick cricket is just garbage

• 
  Pete (@PeteM237) reported 30 minutes ago

  @carol_baraniuk @BBCiPlayer I've started to get that too. I have 2 chromecasts and can select them on this new screen but it doesn't work every time so I end up switching the chromecast and phone off and on till it works. Only get it on the iplayer..all other apps work as they always did.

• 
  MyboyAustie🌟 (@AustinsSatnin) reported 31 minutes ago

  Elvis wasn't enlisted in the army after the trouble performance that didn't happen So thats another inaccuracy 4 years on @BBCiPlayer #AustinButler #Elvis2022

• 
  Mel D (@MelJD46) reported 32 minutes ago

  Dear @bbcone @BBCiPlayer, not a problem with folk enjoying #worldcup, truly havent. It has been publicised for months, i dont think every page on the #iplayer needs to advertise it .... #justmythoughts

• 
  Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported 33 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer So now Denise has told Jack quickly but there's still a problem of course. I expect she won't want chemo treatment but will go for it eventually.

• 
  RolandPoland (@roland_poland23) reported 34 minutes ago

  @RealDMitchell @BBCOne @BBCiPlayer Enjoying it very much, although the terrible blurring of either side of the screen was immensely distracting from your performances and the story.

• 
  Nathan Jarvis (@MrNJ39) reported 35 minutes ago

  @BBCiPlayer @BBC Can you watch World Cup football in UHD on the iPlayer using fire tv. It works via the iPlayer app on my Samsung TV but not my 4K Fire TV device? Is it broken? A lot of people are saying the same in forums

• 
  Cazzy Ford 🥦🥦🥕🥕 (@HolfordCarolyn) reported 37 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Awful awful episode and acting 😡

• 
  lordclifton 🇬🇧🇮🇪 (@lordclifton2) reported 38 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Why aren’t they at the Airport police station? Why is arrested Sheila arriving at the front entrance like that? The show is so poorly written these days and terrible continuity I may have to quit after 41 years.

• 
  Dr Tommy Bananas (@everindecisive) reported 40 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.

• 
  C . A . T (@DeathUnicursal) reported 40 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit

• 
  WilliamReidBoyd (@WilliamReidBoyd) reported 42 minutes ago

  @BBCiPlayer I run my bedroom computer off my living room computer with a Sky TV box. I'm constantly being asked to renew my login to BBC iPlayer. Please do somethins about this. It's really toublesome and annoying.

• 
  carDan Seekings (@DanSeekings1) reported 46 minutes ago

  @bbceastenders @BBCiPlayer @bbceastenders is now confirmed Ben Wadley caused a big problem for Michelle Ryan and gave her an ultimatum.

• 
  Sheila (@MrsLScotland) reported 49 minutes ago

  @BBCiPlayer Please help half way through New Tricks and it’s disappeared have you dropped off the programmes?

• 
  Peach pie (@C25802878) reported 52 minutes ago

  @bbceastenders @BBCiPlayer Courtroom scenes were awful why is he not in the dock, he wouldn’t be standing next to his barrister, his solicitor is randomly at the back of the room addressing the Judge when he wouldn’t be allowed to as there’s a barrister.. definitely get a legal advisor to assist next time

• 
  Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported 54 minutes ago

  @DazzMetalFlame @bbceastenders @BBCiPlayer The main problem was the lack of emotion with the cast knowing Honey was missing and held hostage. Diabolical...

• 
  Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported 56 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Nobody does any work there, it seems ! First they hang around Honey's house and then at the garden for a vigil.

• 
  . (@CathyHiya) reported 57 minutes ago

  @bbclaurak @BBCOne @BBCiPlayer Hope you asked her about the video Laura where she shut down everyone by saying there was no issue with the funds