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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (39%)
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Sign in (26%)
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Playback Issues (26%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Crashing | ||
| Playback Issues | ||
| Playback Issues | ||
| Buffering | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Raymond
(@PJRaymond2406) reported
@mrdanwalker @BBCiPlayer Seriously, who watches on iplayer? People want to know what the news is now, not what it was at 7:30am. Only occasionally have I recorded it if someone is coming on to plug something at 9am and I am at work. Otherwise it is gone and forgotten by 9:15am. Prefer it to ITV tho.
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T.
(@galahadlake) reported
Watching University Challenge (sorry, grandad, but iplayer exists). It'd be much easier to enjoy if Jeremy Paxman worked out that talking over the audience's applause is the work of an amateur.
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Dom
(@dom_taylor123) reported
@PeterWard3 Had to watch it on iplayer in work, couple lads watched first half on their break swapped at half time, heard the roar from hogarths before it had gone in on my screen. Closed work as soon as we could went down to hogarths celebrating
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Andrew Taylor
(@atm333amt) reported
How come I can only get audio offered on iPlayer for the Stoke game @htafc. Please help
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🧡🖤 Stuart W. Carlisle 🔴⚪
(@stuartcrfc1939) reported
@Justy1995 Suppose that's not the worst. Yes, its on BBC iPlayer pal.
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Nic
(@nic_says_things) reported
@BrianLewis59 we finished university challenge and bbc iplayer automatically put the vicar of dibley on without asking me, it’s awful, netflix and prime don’t, they can’t do that!
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marcabarker💙
(@marcabarker) reported
Just opened iplayer and the synopsis of the live programme on at the moment is... ‘Nigel Havers stands on a bed of nails to help the owner try to sell it to today’s dealers’ What’s happening? Have I gone through some wormhole?
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tenbob
(@davetenbob68) reported
@BBCiPlayer Hi folks, my iplayer is telling me I need to update the app but when I try updating it says is not yet available in the current region. Do you know when it's going to be sorted? TIA for your help.
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🌻 💙Free ☀️🦊Love 💙🌻
(@SaekoKiller) reported
Also got so dogged off trying to fix it I missed the entirety of #HouseOfGames sceptics for the last two answersmashes where I yelled VODKALEIDESCOPE and scared the dog. Will catch up on iplayer if the bastard laptop is pop-up free
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kerry375x 💙
(@Kerry375X) reported
@paulafr68963440 If you sign in to iplayer there is a survey asking for your opinion of the BBC just done mine nothing good to say
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Annie Mc Cartney
(@Flomoll) reported
from
Belfast, Northern Ireland
@bbc so fed up with this new sign in for iPlayer ****.
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James Stewart Laing
(@james_jsl) reported
@AdamSykesWirral @BBC The BBC is broken in its mandate. It’s used to be a producer/broadcaster now it is a contractor/brand holder. There is a model which would allow a fee based iPlayer with access to the acrchive to self finance the BBC - discuss
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Ben Glaze
(@benglaze) reported
@BBCiPlayer hi, I think there's a problem with episode eight of Our Girl: Nigeria, Belize and Bangladesh Tours - basically, the audio description is on constantly, can't turn it off. It's a problem with this specific episode rather than the wider series or iPlayer on my TV
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Joe
(@patejoe8) reported
@NordVPN I can't stream BT sport any more. iPlayer and other uk apps work without a problem but not BT sport. Any suggestions? I am running Nord VPN through my Asus router.
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Complete Control PR
(@pollybirkbeck) reported
Boring question, but anyone here who has hopeless @virginmedia been experiencing an "outage" for about 2 weeks? Every time I call them they say it's going to be fixed but no. We are unable to access any apps (On Demand, catch-up eg: Iplayer, Netflix etc). It's a ******* joke
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Sam Manela 🏴
(@Sam_Manela_) reported
only if the iplayer wants to ******* work i guess
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teddy
(@rxrxmx) reported
Quality stuff, need to tour bbc iplayer for some good British content
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Stephen Higham
(@The_Gnome_118) reported
@BlackdogPodcast I’ve been getting nothing but error pages off iplayer for a week now. Glad it’s not just me.
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Bobby-jane 👑
(@bobby6694) reported
@Carapirie They’re all on mines? I’ve been watching them. If it’s still not working watch it on nbc iplayer :D
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Polly
(@PeakePolly) reported
@timjames16 @PTumpt I don't do the BBC iPlayer cos you have to sign in now. I just have nothing to do with it. Watching this in real time is more exciting than any film- they're absolutely determined to do all they can to bring down the hedgefunds. It's glorious
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hol🕊🦢🐇
(@mirxclealigner) reported
@afemmefatale_ omg no bbc iplayer doesn’t work on my wifi😭😭
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Ian Kitchen
(@kitchykitchster) reported
@TeamKnowhowUK hi there, I have a JVC tv ( model LT-49C888(A) ). Alot of the features are not working. The YouTube button no longer brings up YouTube. The iplayer and catch up apps play but no sound. And now the Netflix channel won't play anything, just shows an error code?
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David *****
(@DavidBoink) reported
@gailebishop @Sheepie_1985 @All4 What you talking about, that was a brilliant synopsis without giving anything away. Hope your All4 has sorted itself out by now. I'm on Virgin and had terrible trouble with iplayer so much that I had to reduce picture quality to watch The Serpent.
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deadric ciggory
(@fleamonttpotter) reported
good trouble will be easier bc it’s on iplayer but...... chicken man
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Rob Hughes
(@RobHughes4) reported
@Johnhar11257509 @johnredwood Watch the Troubles series on iPlayer and you will understand why this would be such a problem. Hopefully it is still there.
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Nathalie
(@Natnoelle123) reported
@DomiBucky I know and this is an issue for me: tennis needs revenue, especially at the moment without spectators at most tournaments. The Eurosport iPlayer is only at £6 for a month. Other subject: I just discovered you’re French. Me too, in the U.K.
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Norma Bruce
(@nornabruce) reported
@smokymozzarella How do I get it? Red button wants me to sign in but rejects my info after 2 attempts. Other device with iPlayer doesn’t admit to knowing about athletics. Wail
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Baron Strangelove
(@BaronStrangeluv) reported
@BBCiPlayer there seems to be continual issues with iPlayer currently - every other day either it won’t play or it plays double speed with no sound - all other streaming services are fine???
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Lee Mc
(@LeeMc80788467) reported
@StanCollymore The serpent bbc iplayer stan quality 👌
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Stephan"SK1138"
(@sk1138_stephan) reported
@tommybox3 I don't know if I can find a clip somewhere. They repeat programs on BBC iPlayer, but I'm in Holland and it doesn't work here.