iPlayer down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Sign in (29%)
• Playback Issues (27%)
• Buffering (23%)
• Crashing (21%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Margate	Crashing	3 days ago
Pontypridd	Playback Issues	4 days ago
Didcot	Playback Issues	9 days ago
Southampton	Playback Issues	10 days ago
Cheltenham	Buffering	13 days ago
Aberdeen	Sign in	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Odd Polls (@sdfpk) reported 1 minute ago

  @BBCiPlayer Hi. You’ve messed up the iOS #iPlayer app. The on-screen backward/forward buttons sporadically don’t work. You must have released an update riddled with errors. Please can it be fixed cos it’s giving it a bad reputation.

• 
  terry (@semtech1) reported 4 minutes ago

  @BBCBargainHunt @BBCOne @BBCiPlayer Get rid of the expert Lesley. She ruins the whole show. She makes it hard work to watch.

• 
  Peter Hennessy (@PeterHennessy3) reported 9 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Please get rid of Zoe and Anthony two awful characters with a terrible storyline.

• 
  Ryan Glendenning ✨ (@RyanSoapKing25) reported 9 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer I had a feeling that Kat was going to suggest some form of therapy or professional help for Zoe. I hope that if Zoe does go ahead with therapy that Tommy also has this as well following the Joel ordeal. Joint family therapy for Kat's family right now could be good #EastEnders

• 
  Sebastiano Stocco (@Seba5890) reported 10 minutes ago

  Anyone else with @BBCiPlayer issues? I can watch any channel but @BBCOne 🥹 #TheTraitors

• 
  Allen Cummings (@AllenCummings6) reported 11 minutes ago

  @newswatchbbc @BBCBreakfast @BBCiPlayer You have got to be joking! It's a massive issue! They shouldn't be judging! Attempting to play it down. Just report it! Tell it how it is. How dare they try to surpress that kind of news!

• 
  🦚K (@lasagneinmyshoe) reported 13 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer This episode was very poorly done. Was it a first draft? The pacing was glacial on all scenes related to getting harry out and so many scenes of Teddy and George in teddys place saying they needed to find harry, it took them 5363 hours to actually GO look for him. TERRIBLE.

• 
  AFCB_Rob 🍒 (@afcb_r0b) reported 16 minutes ago

  @newswatchbbc @BBCBreakfast @BBCiPlayer Yes. Should be more on child poverty and other major issues facing the country. 37k immigrants get far too much air time.

• 
  Julie Gorton (Moore) (@julielkmoore) reported 17 minutes ago

  @BBCiPlayer what’s the reason for error on your play back on strictly??

• 
  Michael Thompson (@GeetarMikey) reported 20 minutes ago

  @BBCiPlayer Why is the quality not that great on shows that are in UHD? Very apparent pixelation and noise using the app on my TV while Netflix/Prime are a lot better.

• 
  Daniel (@Slytherinshare) reported 21 minutes ago

  @adamfleming @BBCSounds @BBCiPlayer Hmmm… a 25 hour podcast, is someone conniving to create a ‘night of the long knives’ or do we have a number of by-elections due to help pass the midnight hours?

• 
  RichardG (@GrudzinskiRg) reported 22 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer What I don’t get is okie had time to order a van, bundle Harry into it… in the time it took Teddy to walk across the road. Rediculous. It’s like Eastenders is trying to be the worst soap on TV.

• 
  Greg Aitken (@Greg_Aitken) reported 27 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer Whilst Andrew seems to be a horrible man, people at their worst in full public view.

• 
  Giulia Bould (@GiuliaBould) reported 27 minutes ago

  @rpmutch @BBCNWT @BBCiPlayer Not something that's levelled at me usually given I work about 70 hours a week to improve myself

• 
  Windy (@rom1792) reported 27 minutes ago

  Nobody should pay a licence fee whilst @BBCiPlayer and @BBCSounds services are so awful to use. Never connect, appalling interface and no access to the services you pay for with your licence fee.

• 
  Perk’s (@tkt2zwgfdy) reported 28 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer Why ? Not our problem 🤡

• 
  103amf Annette 💙 💚 (@103amf) reported 29 minutes ago

  @bbceastenders @BBCiPlayer I'm still trying to work out who did it Vicki was very angry but not sure if it was her horrible thing to do not Just to Zoe but kat too surely not Jean

• 
  FI - Dan The Man (@EndAusterityNow) reported 30 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Can't think of many times over the years where I've thought the acting was this poor and it doesn't help that her storylines are trash too. (Anthony's weird obsession, Sharon scouring the earth to find the love child) If it's an Xmas who done, it can't come soon enough.

• 
  🤷🏻‍♂️ (@0MNIXXX) reported 30 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer So the whole scene tonight with Jasmine getting Oscar drunk in a bar then leaving him on his own. A grown woman getting a child drunk. Elaine not caring about a child in her bar after 11pm. Let me guess, absolutely no issue there at all because shes a woman and hes a boy.

• 
  GillK (@GillianKeel2) reported 32 minutes ago

  @BBCScotland @BBCiPlayer Why? She has no problem with men taking jobs from women and no problem with personally taking jobs from actors.

• 
  Steven Wilcox (@StevenWilc34988) reported 33 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Sorry, but who leaves a bar unattended with a pub full of customers that could help themselves?

• 
  Sam Gibbons (@GibboSams) reported 38 minutes ago

  @DavidOlusoga @BBCTwo @BBCiPlayer Empire was the worst mistake we ever made. Attempting to bring civilisation to savages was a fool’s errand. We need mass deportations.

• 
  Ellie Belle (@Ellie_BelleP1) reported 41 minutes ago

  @BBCScotland @BBCiPlayer Devastated that the Scottish actors are pretty awful. She should stick to Karen Pirie.

• 
  Raymond Church (@Raymond94656621) reported 42 minutes ago

  @newswatchbbc @BBCBreakfast @BBCiPlayer There problem is they platefrom refrom. What do you expect

• 
  Jo Berry is writing ✍️😎🌻🕊 (@J_WBerry) reported 51 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Stop this. Why is Callum so emotionally cold? Why is he not thinking about Ben? Remember Ben? The love of Callum's life? He's only in Manchester now, but Callum is acting like he never existed. Ben Wadey is an incompetent EP. Fix this disaster.

• 
  Ryan Glendenning ✨ (@RyanSoapKing25) reported 51 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders If Anthony is right about Zoe having a " Psychotic Break" - I wonder if this what will force Jean and Zoe to bond and bury the hatchet. Remember Jean had cancer and has bipolar - MH issues also run in the Slater family. Not ready for Freddie to leave Jean 😢

• 
  Thaïs Sher (@ThaisSher) reported 52 minutes ago

  Missed the Tosca, yesterday...will listen to again on the @BBCiPlayer ..!- Was too busy trying to help with other family staying ...@BBCRadio3

• 
  Michelle💕 (@mishybabez_) reported 54 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Stacey is old enough to make her own choices. After everything she's been through she needs a break. I get Jean is missing her but taking it out on other people isn't gonna help #EastEnders

• 
  Debs - #TeamBalian (@Debs_1982) reported 55 minutes ago

  @Sidewayssince @bbceastenders @BBCiPlayer I’m just thinking all might not be as it seems with him maybe 🤔 I wonder if he’s got a vendetta against Zoe! Maybe not, who knows. Oh definitely about the video, that’s awful to see for them isn’t it 🥺

• 
  Steve Devlin (@steve66stevie66) reported 59 minutes ago

  @bbcpress @BBCiPlayer Once again iplayer not working for rugby league. This theme has continued for years. I can watch live football scores on iplayer and everything else but just not rugby league. I’m sure rugby union would work too. What are we paying a licence fee for?