iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (41%)
- Crashing (33%)
- Playback Issues (13%)
- Video Quality (8%)
- Sign in (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Crashing | 4 days ago |
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Buffering | 7 days ago |
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Video Quality | 7 days ago |
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Playback Issues | 9 days ago |
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Buffering | 10 days ago |
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Buffering | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Harry (@QuimHarry) reported@PaulHeatonSolo @BBCTwo @BBCiPlayer I thought something terrible had happened when I saw the TV guide 🙏
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J's Us (@kellzik) reported@bbceastenders @BBCOne @BBCiPlayer Josh is a terrible human being.
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🍭Minty Claire🌿 (@marieaire) reported@bbceastenders @BBCOne @BBCiPlayer This funeral show was extremely well done. Not too sobby…well acted and well written. Thank you for a good show. On the other hand..the stupid car bet , as if selling a car turns anyone into a cash cow. Characters buy property, cars etc with no problems but can’t afford a bap
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C . A . T (@DeathUnicursal) reported@bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit
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Westie (@Wee_Westie29) reported@bbceastenders @BBCOne @BBCiPlayer Jack giving Max some brotherly advice. Given Jack’s relationship history, he knows what he’s talking about and he’s right: Max needs to fix it as he’s got a lot to deal with . #Eastenders
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Harumph 😾 (@lasagneinmyshoe) reported@bbceastenders @BBCTwo @BBCiPlayer Please please please come up with better storylines than this. It had potential but these last few weeks have been so rushed to a conclusion that wasn't even satisfying just for the meme potential. EastEnders really is going down the toilet. Fix it please!
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tamsee13 (@tamsee13) reported@BBCiPlayer issues on #skytv app >No resume watching seems to have disappeared >No pink line so we can see which programme we have already watched >No arrow to goto next episode. We just have to wait till next episode bar appears or go back to all episodes >If we press arrow..
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Noah Lott (@NoahLott72) reported@bbclaurak @BBCOne @BBCiPlayer **** off with this shite and **** the BBC. Who’d have thought it would be them who would platform this grifter to help her cause. I’m shocked I tell you. #defundtheBBC #dontpayyourtvlicence
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AlisonAbraham (@AlisonA02620688) reported@thelizcarr @BBCOne @BBCiPlayer With some conditions there is no way to alleviate the horror & indignity. Palliative care can only do so much. Watching a loved one vomit up faeces is awful but nothing to the appalling experience by the patient. It should be the individual’s choice.
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Magan Hassan (@MaganHGang) reported@DanielO04532942 @PokemonNewsUK @BBCiPlayer They don't work on that..
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Nathan Jarvis (@MrNJ39) reported@BBCiPlayer @BBC Can you watch World Cup football in UHD on the iPlayer using fire tv. It works via the iPlayer app on my Samsung TV but not my 4K Fire TV device? Is it broken? A lot of people are saying the same in forums
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The Wise Woman (@seeressofkell) reported@BBCBargainHunt @BBCiPlayer It was horrific, just awful
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Martin Paul (@martinianpaul) reported@SeventiesLegend @BBCiPlayer I'll never understand how these things work. Plus, why are Radio 4 plays only available on Audible?
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Sorcha Ní Ruaidh (@SorchaNiRuaidh) reported@danny_robins @BBCiPlayer I just finished it and it was a fascinating watch. But I can't help thinking that even as a 12 year old, Janet may have had some knowledge of The Exorcist, which came out in '73, I think, and may have been acting out with that in mind. Know it doesn't explain everything.
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333B (@333_b33) reported@BBCiPlayer you need to fix your app, it’s so bad!!! Buffering, very poor picture quality!!!
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Trevor Gibbons (@trevorgi) reported@bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. Real ‘cool’ uncle at a party vibe…
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alex teakle (@TeakleAlex) reported@bbctms @thehundred @BBCiPlayer I feel sorry for them all having to work on this wretched pantomime stuff so they can do the proper cricket
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David Jones (@DavidJones91913) reported@channel5_tv Dear Channel 5 I’m just discovering your wonderful collection of documentaries. I’m especially enjoying the history o Ed & the travel docs with Michael Palin & Alexander Armstrong….BUT…the streaming service is rubbish compared with BBCiPlayer or Netflix etc and keeps getting frozen. An error message comes up - try again later. But when I do same problem. It’s so frustrating. Any suggestions?!
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Justyn Spooner (@justynjj) reported@ITVX can you get the dev team to sort out your streaming quality. It makes your service look terrible especially for the @FIFAWorldCup @BBCiPlayer are years ahead of you in quality.
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J (@Jayefc60) reportedThe picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.
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Scott | #81 #4 | (@ScottTHFC23) reported@bbceastenders @BBCOne @BBCiPlayer Awful.
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Andrew (@Grokton) reported@BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.
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John parent (@ParentJohn) reported@_SoccerScribe_ @1968Tv @BBCiPlayer Commentary is awful, agreed. They show a lot of games from 2022 WC especially the final. It’s better than nothing I guess.
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Jumbo (@BigTrunks_1) reported@MorrisBrightMBE @BBCiPlayer Apart from the awful son who’s like a very poor charicature of Neil Morrissey & Yosser Hughes.
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KDUK (@KD_UK1) reported@BBCPanorama @BBCiPlayer The worst miscarriage of justice is Gosport, the Liverpool Care Pathway still continuing under its new name End of Life Pathway. Normalised way of killing of people who may or may not be dying. Horrific enforced deaths by pulmonary oedema. But it looks peaceful due to sedation
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Mick minas your host with the most (@MOVIESTVMAD) reported@bbceastenders @BBCiPlayer So do prison storylines work? Yes I think that ***** den in prison was sensational and having nick cotton there to was genius it seems there trying to repeat that vibe there just not talented enough to pull it off Adam is doing great but it isn't enough
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Lou 🇯🇲 🫢🫳🏾 (@LouloAndStitch) reported@bbcquestiontime @BBCiPlayer @BBCNews This is terrible and you should feel bad. What a ******* waste of licensees money, a blight on the planet, and stain on the already worthless brand of QT and the BBC. A plague on both your houses
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Mark Woody (@ipswoody) reportedWhen are the @BBC gonna fix the buffering issues of @BBCiPlayer tv app? During the World Cup and Wimbledon too 🙄🫣😔
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Ralph (@Nasher1234589) reported@thelizcarr @BBCOne @BBCiPlayer It's the fading days of empire isnt it and their last marginalized group to kick and kill legally , the problem is them not us
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Matthew Farris 🏳️🌈 (@mattFarris) reported@bbceastenders @BBCiPlayer Bea could drive that car straight through all the plot holes in this terrible story.