iPlayer down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Sign in (31%)
• Playback Issues (27%)
• Buffering (24%)
• Crashing (18%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Pontypridd	Playback Issues	58 minutes ago
Didcot	Playback Issues	5 days ago
Southampton	Playback Issues	6 days ago
Cheltenham	Buffering	9 days ago
Aberdeen	Sign in	12 days ago
Cardiff	Buffering	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Preston (@davidprestonone) reported 4 minutes ago

  @BarbaraDickson @Detectorists Us too! On the recommendation of a work colleague, started at Christmas and now binge watching on iPlayer, two episodes a night. Don’t know why we’d completely missed it until now.

• 
  jaysullivan (@jaysull73368966) reported 4 minutes ago

  @RobTemple101 If you can find Shooting The Past anywhere or The Crow Road (should be on iplayer) then these are programs made to the same quality as Mayflies. Brilliant television.

• 
  Dominic Murray (@HalfLoon) reported 6 minutes ago

  @BBCiPlayer Since I have to sign in to iPlayer and have a "personalised" view, how about you introduce a way for me to mark programs as "Don't show me this"...? That would be a great thing.

• 
  Alex Epps (@Alexepps) reported 6 minutes ago

  @_johnbye I haven’t but must be possible on iplayer ? The interview was around 9.25am with Lukwesa Burak. They brought him on to talk about statins but he couldn’t help himself

• 
  Nigel Braithwaite (@_Braithwaite_N) reported 8 minutes ago

  BBC iPlayer. #Strike. A character’s book review said it was ‘Sphincter clenchingly awful’. I’ve also learned the phrase ‘Pale, Male and Stale’ today. I intend to deploy this learning as often as possible.

• 
  Harry Woods (@hwoods88) reported 11 minutes ago

  @okeechoBree iPlayer quality is just bad at times compared to disc. Kinda a shame cause BBC iPlayer is really good apart from it

• 
  Barbs Tetlow (@barbielou123) reported 12 minutes ago

  @DrAseemMalhotra I have just been diagnosed with Afib most scariest time of my life. I have no underlying heart health issues and obviously very concerned. Im now on Bisoprolol & Apixaban. Your comments are very interesting. Has your interview been taken off BBC iplayer as I cant find it?

• 
  Katie Fenn (@katie_fenn) reported 13 minutes ago

  Technology was a mistake. If you make a TV, an elderly person should be able to watch TV and use iPlayer. This should be the core use case. It’s shocking (but not surprising) that this didn’t work out of the box.

• 
  Alex Dowling (@AgentDowling) reported 14 minutes ago

  First Live Question Time on the iPlayer for me when I have Work on Friday and don’t want to stay up late.#bbcqt

• 
  Tom Love (@Tom1Love) reported 17 minutes ago

  iPlayer never has a huge amount of films, but the quality is always excellent. Some bangers on at the moment. 1917 Shawshank Redemption Remains of the Day Heat Planet of the Apes (1968) Goodfellas Alpha Papa

• 
  Ekin-Su-Perb (@dave_oliverr) reported 18 minutes ago

  @h7ney I want to see this, they released the US one on iplayer and I binged the lot - not as good as the UK one but the celebs aren't the problem

• 
  kiera (@kieraellen_) reported 19 minutes ago

  when the wifi in your house hasn't been working for 4 days so you hotspot to watch bbc iplayer on the tv and have to leave the house to get any work done :/

• 
  Alan Epton (@rexxcalibur) reported 23 minutes ago

  @madebygoogle @robertwilfort Did you get anywhere with this? I have the same issue when casting. Workaround until today was just to use the iPlayer app on Android TV. But now it's started loading the app in the wrong aspect ratio.

• 
  Darren Millar (@Dmillar48204176) reported 23 minutes ago

  @bbc can I get someone from bbc to speak to me I’m having a problem trying to register with BBC iplayer I don’t remember my password and I’m getting no where been doing this earlier and having an issue and it’s becoming increasingly annoying.

• 
  Stuart (@stuartmwrites) reported 24 minutes ago

  @Puzzledbyadream Even better. I’ve got a login there. I assumed it was on iplayer and thought I wouldn’t be able to watch until I got back from Ireland.

• 
  ace’s ace (have u seen angie watts?) (@sukistraken) reported 24 minutes ago

  why are so many of the bbc iplayer one star reviews about the apple tv version being **** i feel like that might be apple’s problem

• 
  Alex Dowling (@AgentDowling) reported 25 minutes ago

  First Live Question Time on the iPlayer for me when I have Work on Friday.#bbcqt

• 
  abi (@luddshaws) reported 33 minutes ago

  @camilluddington downloaded bbc iplayer just for you because im currently in work

• 
  fflur (@elan_fflur) reported 34 minutes ago

  not me finding out The Traitors US has dropped on iPlayer when I've got loads of work to do today 🙃🙃🙃

• 
  miLLie (@metamorphesq) reported 38 minutes ago

  started pretty little liars last week. it’s on bbc iplayer not netflix . i’ve come back to denmark. can’t watch it. very upset. pls someone help where can i watch it

• 
  Rob Baker (@RobJBaker1) reported 39 minutes ago

  @BBCiPlayer iPlayer also works fine if I cast from my phone to the Chromecast; it's the Chromecast app itself that's the problem.

• 
  Sue Makin💙🧡 (@revdsuemakin) reported 40 minutes ago

  @ruskin147 This is an emergency. I cannot see the news footage of #sophiefromromania on iplayer. Send help!

• 
  Ellen Watts (@EllenFelicity) reported 48 minutes ago

  So I quite enjoyed #TheTraitorsUS and I'm glad the BBC bought it and stuck it on iPlayer. But. It also showed me that while the scheduling for #TheTraitorsUK was annoying, getting the whole season at once doesn't work for me

• 
  Chris Swan 💙💛 (@cpswan) reported 49 minutes ago

  The U.K. government must be in real trouble over the NHS and social care. They just let @BBCRosAtkins on the Ten O’clock News, doing his thing, asking the real difficult questions, that’s normally hidden away on iPlayer and the BBC News Channel.

• 
  SamC (@AuDHDstdtMHnrse) reported 50 minutes ago

  After a knackering week back on placement & uni work all day today, a full season of #TheTraitorsUS (also in Scotland, with Alan ******* 🥲) popping up on iPlayer without warning might be the best thing that’s ever happened to me

• 
  Heather Wallace (@burntcopper) reported 50 minutes ago from Falmouth, England

  @SheRa_Marley It's the bit where the fairy suddenly grows fangs and you're like 'oh my god that's a genius fix'. Saw it at plymouth this year and entire audience gasped at that point. Nutcracker should still be on iplayer.

• 
  Adam Foot (@adamfootdev) reported 51 minutes ago

  @ianstubbs @TVLauncherApp No problem, I’m glad you find it useful! I don’t think so unfortunately but I’ll take a look and see if there’s anything I can do. The Apple TV app has the same problem when launching programmes in iPlayer too

• 
  Kristina (@stinaknits) reported 51 minutes ago

  @abomczak @thom_ahs (with a high quality vpn set to "London") on the BBC iplayer

• 
  Alistair Heather (@Historic_Ally) reported 57 minutes ago

  Im going to New Zealand on Sunday! It’s a 13 hour time difference so I need to start staying awake later and later until I fly. Any good iPlayer reccs for me to help keep my eyes open until 2am? 🇳🇿📺

• 
  Joseph (@josephfelldown) reported 58 minutes ago

  The iPlayer app on a Samsung TV seems to be tied to whatever source you're on before opening in ways other apps aren't. Example - My Sky box has sound problems so iPlayer does. Turn to Samsung TV Plus before opening iPlayer and the sound is fine. Same with backlight issues.