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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (53%)
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Buffering (31%)
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Sign in (9%)
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Crashing (7%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Sign in | |
| Kingston upon Hull |
Buffering | |
| High Wycombe |
Buffering | |
| Canterbury |
Playback Issues | |
 Colomiers |
Buffering | |
| Barnstaple |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Crabby Higgs
(@CrabbyValiant) reported
@virginmedia No error codes, they simply sit waiting. ITVX today loaded but will only play adverts then nothing for a while as though loading the programme, then adverts again. BBC IPlayer won't load.
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M18 Snooker Est. 2019
(@M18Snooker) reported
@Rhianlovesbooks Literally, Discovery+ froze on me, then said I had a poor internet connection (even though it's working fine everywhere else), then I tried iPlayer and it wouldn't load, now I'm trying iPlayer again and it's frozen on the sign in screen
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Chelsea x Celtic
(@ChelseaXCeltic) reported
@jf6788 @CelticFCWomen If YouTube doesn’t work try BBC iplayer
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Julian Brooks
(@Wildwatertv) reported
@UKTVPlayHelp We have no patience left. It’s been a week and all major streaming platforms except iPlayer are broken. Ridiculous.
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They call me Mr Jones
(@playedandmissed) reported
Movie advice please… Watching “Children of men” on iplayer. I’m 15 mins in and so far it’s awful. Does it improve or should I cut my losses? x
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M18 Snooker Est. 2019
(@M18Snooker) reported
@Rhianlovesbooks It's fine, I'll see if iPlayer will work on my iPad, got plenty of data on that at least
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Marc Brown
(@MooglePanda) reported
So while the push to talk on my remote took about 14 attempts to work out I was saying Bull and not Paul or Bull I discovered that Dragon Ball Super is on BBC iPlayer? That's really weird to me???
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Ian Bailey 💙
(@ibailey500) reported
@itvxhelp why is ITVX not working correctly. Starts but cannot navigate. IPlayer fine, my4 fine. Tried ITVX on more than one device none working.
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Chris Hamilton
(@hammycfc) reported
Anybody get Questions time to work on iplayer?
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Garp
(@According2Garp) reported
@Sparkletutu Totally agree - it freezes, chucks you out- absolutely awful compared to iPlayer and All4
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8ball75
(@8ballwakefield) reported
@leah_michelle87 @BBCSport And iplayer not working. Unbelievable
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Peter Aldiss, PhD
(@Peter_Aldiss) reported
Iplayer is the worst streaming platform ever. 15 in and spent more time buffering than playing. Joke.
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Martin G
(@StyleDragoon) reported
@BurgerKiang I invested in another VPN. But that one doesn't help me with BBC iPlayer etc unfortunately
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lys
(@fukkiretaX9) reported
@Papapishu Biggest issue is most servers I've used are flagged by a lot of places. Can't open the taco bell website for ex. I have no idea how normal this is for other vpns. Occasionally you can get into BBC iPlayer with it tho
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PDM 🤓
(@bayerninmunchen) reported
@robinparker55 Word now is that iplayer is king, but how does that work with tariffs for daytime and peak etc?
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Freesat Advice
(@freesatadvice) reported
@bikeruk111 We are aware of a temporary access issue effecting UHD (4K) streaming on BBC iPlayer and Red Button service. Our team is working to resolve this with BBC and hope to restore UHD streaming shortly.
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Anthony Bibby
(@Bibby8Anthony) reported
@ITVXhelp watching itvx on my TV us not the best. Can't FF when ads are on or anytime watching a programme,and it's clunky and time-consuming to load. BBC IPLAYER does not have any issues.
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alljusthuman #FBPE #leavealighton 🇪🇺🇵🇸
(@alljusthuman) reported
@BBCiPlayer Something odd with iPlayer. For 2 nights running I just get error message trying to watch the extra episode of Wild Isles. Now it won't start Our Changing Planet. Same error msge. Yet it works for other progs eg yesterday I also watched 2nd ep of HolyLand prog-no prob
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Adam
(@adamcobb) reported
from
Saint Ninians, Scotland
@njr_private @trogtroglodytes Also iPlayer was a phenomenally good (world class) on demand platform when it launched (after years of trialing an awful peer to peer platform they bit the bullet and built the Flash version in months). Sadly Kangaroo being killed caused most of the team to leave.
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BoleynAli
(@BoleynAli) reported
@EmArSee1 @sammywoodhouse1 I’m in the centre of London so no issues with me, I just thought that as it’s on iPlayer people abroad might not be able to view it. I also use a VPN so I can watch what I want to but thank you for the advice that a VPN would help viewings abroad.
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Andrew🇪🇺🇬🇧
(@CourierBoyUK) reported
Anyone else having problems with picture & sound out of sync on iPlayer #BBCTwo & #BBCNews channel? @bbc5live #bbc5Live
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angela sniff
(@angethecat) reported
Why is the coverage of the Snooker so poor this year. Swapping between BBC2, BBC4 and iPlayer that doesn’t work half the time. Can I have my license fee back because it’s so bad
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The Greater Good #StayHomeSaveLives
(@Experimentness) reported
@ITVXhelp I've done all that. I've tried all the usual things. Clear cache and cookies, restart device, uninstall and reinstall - nothing works because your app is awful. I don't have any issues with Netflix, Amazon Prime, Apple TV, BBC iPlayer... But ITVX? I give up.
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Hassaan Mohammad
(@hassaan97) reported
@robinparker55 I can't say I'm massively keen. I've been annoyed with the BBC for trying so hard to emulate the streamers for the last two years. Linear & iPlayer should work hand in hand, rather than one replacing the other.
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Sally-Anne Ingham
(@SallyAnneIngha1) reported
@QueenLancashire I don’t have Netflix or ITVX so catchup is tricky usually iPlayer I have sky so I record on planner when I see Sarah’s work is being transmitted
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Mason Cross
(@MasonCrossBooks) reported
@DLMWrites I saw a rumour Britbox was going to be folded into whatever the terrible ITV app is, so fingers crossed they put Old Who on iPlayer
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𝕄 𝔼 𝕃 👑
(@princessmel_87) reported
Anyone else having issues with o2 today? I've used my mobile hotspot to watch stuff on laptop, & keeps glitching. Stopping. Saying I haven't got "bandwidth" when I was via iplayer. Then other stuff buffers.
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Adoria Saltova
(@AdamSalter4) reported
@geetriggs Yeah, the TV’s iPlayer doesn’t work either. So I guess I’ll be steaming it on my iPad again. Sigh…
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Robert Meney
(@MeneyRobert) reported
@NatJack63982236 @StewartHosieSNP @MhairiBlack Is this on the iPlayer I have just finished work and need a laugh
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jen survivor
(@jen_survivor) reported
@WeHearYou2020 @sammywoodhouse1 I have tried to share again from iPlayer it didn't send. I shared another one from iPlayer it worked. I don't understand why Sammy's video link not working.