iPlayer

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iPlayer Outage Chart 10/29/2024 20:10

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Crashing (25%)

    Crashing (25%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Buffering (22%)

    Buffering (22%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Playback Issues
United KingdomTipton Crashing
United KingdomTipton Crashing
United KingdomCorby Crashing
United KingdomFinchley Playback Issues
United KingdomNorwich Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • MattSears96 Matt Sears (@MattSears96) reported

    How come I can watch anything, incl. live sport on Netflix, GCN+, iPlayer, YouTube, etc. without any playback issues, but anything, even an old ep. of Poirot, on @ITV Hub is a bufferfest? @ITVRugby live? Forget it! 30Mb/s each on 2 diff lines & routers, & ITV Hub can't keep up.

  • SullivanKarlj Karl Sullivan (@SullivanKarlj) reported

    @BBCiPlayer is there a reason why picture quality on iPlayer (sky glass) is so poor? Maybe a fix coming soon maybe?

  • guyfoxy The Hon John Bramall of Saddleworth FBPE #FBPPR (@guyfoxy) reported

    I have had my large screen TV for years and no issue when I switch to BBC which is infrequent but now every time it try I get the annoying screen BBC Iplayer. How can I stop it ever appearing

  • davejthorp The Strictly Spoiler (@davejthorp) reported

    The BBC might want to sort their geolocation out Iplayer is working in Portugal when it’s not meant to work abroad No rush though. Can wait until 8pm tonight…….

  • SnookertipsterO Snookertipster OBE 👥 (@SnookertipsterO) reported

    @pav_147 Shocking, Pav. The stream on iPlayer is terrible as well.

  • grifferz Andy Smith (@grifferz) reported

    @threeoffive I can recommend separating the PVR functions (Humax) from the online functions (iPlayer,Netflix,YouTube etc) by getting a separate device. e.g. Roku are cheap and work well.

  • iamhighlystrung JH (@iamhighlystrung) reported

    @BBCiPlayer Hi folks. Just bought a Chromecast (HD, 2022) and iplayer doesn't work on it - its incompatible apparently. Any idea when it will be certified for the new Chromecasts before I return this thing to the shop? Cheers.

  • feedthedrummer Tom Wilson 🇺🇦 (@feedthedrummer) reported

    I swear to god iPlayer is getting to the point of being completely unusable. Sound cutting out, random skipping, stops, starts, all across multiple TVs and devices on different WiFi networks. Garbage.

  • RagingAnecdotes Janjon (@RagingAnecdotes) reported

    Has Elon Musk taken over Iplayer as well? Now impossible to 'sign in' as before. Wtf BBC?

  • BaldrickBeeMan Tony Robinson (@BaldrickBeeMan) reported

    @LL_Breezy @PaulEmbery There is a documentary series “This Country” which might help. IPlayer I believe.

  • simonc1607 Simon Clarke (@simonc1607) reported

    @matt_foster12 Yeah thought their pricing structure was way off. Should have given schools/local clubs free tickets to help fill the grounds. 2,000 people up in Hull looks a **** show to a watching Melbourne Rebels fan and some of the games only being in iPlayer didn't help either.

  • fislater Fi Slater (@fislater) reported

    @YouViewSupport @bt_uk Keep getting the YVM105 error message (can't get on BBC iplayer or other Apps) - it's very annoying! on BT DTR-T2100 box & turning off & on does nothing & I've had to do the above reset twice. There is nothing wrong with my BT broadband when I am on the laptop. New box?

  • jonnyedwards771 Jonny Edwards (@jonnyedwards771) reported

    @RichardLatto @BBCSounds Just watching Nasty on the Iplayer.... So much cut. No Oblivion boys and Danny Peacock, Postman scene edited,..... Worst cuts i have ever seen in all of the edits. Roll on the bluray set

  • shortstrawfate Krist 🇵🇸 (@shortstrawfate) reported

    @BBCiPlayer @JohnB_AZ @Apple Years on and viewers using Apple TV still get a terrible experience (no subtitles) on the iPlayer app. BBC say Apple/tvOS requires a different subtitle format but they are able to deliver subtitles on iOS. I thought they were basically the same platform?

  • stewnotstu Stew (@stewnotstu) reported

    @cumrolad Yep. All on the iPlayer. I was going to save them but I couldn’t help myself.

  • WelshDan1927 Dan (@WelshDan1927) reported

    @TimJones15 @ThickBlueLine Subtitles on all S4C programming on iPlayer. I've just watched cewri cwpan y byd myself with no problems 👍

  • embroidertruth Everything on a bagel (@embroidertruth) reported

    Basically the iPlayer just doesn't work with Google Home and I have no explanation for why. Due to all of this, I've updated and restarted every connected device in the household and it's still the most annoying thing ever.

  • robm82 Robert Milner ☁ (@robm82) reported

    @BBCiPlayer Hi, I was wondering if you could help? I have a Samsung MU7000 TV, which for some reason a few weeks ago the iPlayer app on my TV is no longer loading (just get a black blank screen). Tried everything; reinstalling the app, factory resetting the TV (1/2)…

  • karenwright64 mrs Wright was miss Landles (@karenwright64) reported

    @davejthorp I watch iPlayer in Spain and Greece I just turn off data blue tooth etc and use Wi-Fi, doesn’t work in Turkey !

  • JayneGrayson5 Jayne not Jane. (@JayneGrayson5) reported

    @BrotherShaunEPB @robertpopper @Gabbycabbage Working from home today just started the first ep of new two doors down..love it....never get no work done today now have to watch it all.can u remember in the old days you had to wait a week between each episode thank god for iPlayer eh.

  • tragicheartss Fi 💜 (@tragicheartss) reported

    Does any kind soul know where I can watch the entire show from last night, hannah's show I mean. The BBC iplayer won't work for me cos I am not in the UK.

  • GoldenFellaUS Golden Fella (@GoldenFellaUS) reported

    @cybersoroka @NAFOMoiety I get this: “Sorry, BBC iPlayer only works in the UK…”. Any in US have a work-around?

  • pizzabob_ pizzabob (@pizzabob_) reported

    **** bbc iplayer, never need to sign in to watch kids shows, until now, this means you have to sign in to bbc iplayer to watch everything now, even kids shows, where before kids shows were available without account signing in to bbc iplayer does not cost money (1/2)

  • _mttwii *** (@_mttwii) reported

    @johnredwood If in your senility you can work out how to start iPlayer, watch last night's Question Time. You will see why taxes need to rise. It is obscene of anyone to think as you do, and the sooner we get rid of you the better. You are a disgrace and even people in your own party know it.

  • EmmzyHammers86 EmmzyHammers⚒️⚒️⚒️⚒️ (@EmmzyHammers86) reported

    Unpopular post - went on BBC iplayer to get match of the day on ready and accidentally put on Strictly! Meaning of this post your thinking? I'd rather watch west ham lose again then be succumbed to car crash TV 😬😬

  • GeordieJersey1 Michael X (@GeordieJersey1) reported

    @smintyd We have iplayer , there must just be a glitch

  • Alexbokkie Alex Bloomfield 🇿🇦 (@Alexbokkie) reported

    Rate your hub/iPlayer apps (I absolutely hate ITV hub, it’s the WORST for intuition and design) @itvhub @All4 @BBCiPlayer

  • mtqoi Dr Matthew Thornton (@mtqoi) reported

    Still not over the time they replayed bbc iPlayer radio (good, useful, tells me when my shows are out) with bbc sounds (terrible, buggy, doesn’t tell me when my shows are out)

  • Kingston22W Nigel W Kingston 🇬🇧 (@Kingston22W) reported

    @bt_uk Yes on iplayer its seems to work ?

  • ETusty Emma T (@ETusty) reported

    Yet again poor (well no) freeview signal. Seems that yet again much of the south east is suffering from blackouts this evening. OH's annoyed because he's missing the SAS BBC show, although I did point out he could go onto BBC iplayer which should work.