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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (35%)
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Sign in (25%)
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Playback Issues (25%)
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Crashing (15%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Northallerton |
Crashing | |
| Kilrea |
Sign in | |
| Croydon |
Playback Issues | |
| Coventry |
Crashing | |
| Manchester |
Playback Issues | |
| Colchester |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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megan hunter
(@meganhunter3010) reported
Is anyone else’s bbc iPlayer app not working or is it just me hasn’t worked for the last few days
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Neal
(@NealBeforeZod) reported
@chrisdysonHT Did it work? I use it when I’m in the US to catch up with iplayer
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No, Irish Sea Border 👍
(@SiobhanYerSocks) reported
@surfshark hey, so whats the story with bbc iPlayer not working when I use your app?
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Ryan
(@RyanTheWhovian) reported
@beeeeeeaan @geoffcockwill @_cosmicangst Well iPlayer can go up to 4K, but Series 1-4 weren’t filmed in HD so unless they’re upscaled it’s impossible to watch them in higher quality. But when I say quality I don’t just mean resolution.
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robbie 🏴 | 8 | bailey’s bff
(@actuallynyssa) reported
bbc iplayer worst interface ever actually
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Gavin Hutsby
(@SirGawain82) reported
One of the greatest lies ever told is the iPlayer on my mam's firestick saying "you won't have to login again". Oh you can bet you will.... Whether it's cookies or some licencing nonsense i really don't care i just want it to work for them.
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sophie evans
(@SophieEvans) reported
Anyone know how I can watch the Cardiff game on my phone in Ireland? BBC iPlayer won’t work. @Cardiff_Rugby
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Caroniver
(@WilliamPrice413) reported
@frostace3 @dread_davis >BBC iPlayer Yeah, exactly, streaming is always trash in terms of quality, even if you're streaming in 4K, a 720 Blu Ray will look better.
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Liz Whitaker 🇺🇦 🇪🇺 🕊 🌈 ally
(@greatauntbetty) reported
Dear @BBCiPlayer Day 3 of tweeting you regarding the lack of iPlayer for several days now.I know this is a widespread problem but there’s been no communication whatsoever as to the cause of the issue.@BBCNews thoughts. Yours, as ever, a valued but increasingly frustrated viewer
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Freesat
(@freesat_tv) reported
@wanrabbitt hi thanks for getting in touch. Unfortunately there's a known issue with BBC iPlayer which is currently being investigated. However, if the other apps are not working please contact humax directly who will be able to assist.
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not cucumber kevin|| killing eve spoilers
(@villxnelles) reported
@haenelswift literally just bc they’re waiting for it to come on bbc iplayer like that’s my problem
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Maccers_77
(@maccers_77) reported
Quality of MOTD picture on iPlayer while it’s still being broadcast live is dreadful. Worse than standard def. Any idea why? #motd #bbc
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x_Leighlouise.
(@Leighlouise_Ox) reported
@BluePoppyPub @BBC @amazon Do you still have this issue? BBC Iplayer updated on our Amazon stick and now I can’t watch anything on BBC - it just pauses every two seconds…
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Emily S C
(@_EmiSC) reported
@marahoped The scheduling has been awful here! Fully just repeating the same episodes in prime time slots with no explanation and now the final two unceremoniously on iplayer on Monday and I assume airing properly a week later
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Nicolette
(@NicoletteColl20) reported
@BBCiPlayer We haven’t been able to access IPlayer via Humax freesat box since 6 April. Error code 02001. Any suggestions as to how to resolve this?
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Rachel
(@rachel_sg) reported
I’ve watched a terrible tv show for 2 hours because I couldn’t bear reading another ‘best shows on iplayer ’ list again
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Fosh Wallens
(@FoshWallens) reported
@geoffcockwill @RyanTheWhovian @_cosmicangst Blu ray is categorically better quality than streaming on iPlayer And I’m only talking about picture quality, sound is another point altogether
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MiniCooper
(@MiniCoo89228153) reported
@bbcpress @BBCiPlayer Hello There, please could you advise on the 02001 error message, I’ve been unable to watch anything on iplayer. Thank you
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mary !!
(@maryyyrh) reported
@killingmarth WHERE DID UOU WATCH IT ON I NORMALLY WATCH IT ON BBC IPLAYER AND I JUST WANT IT NOW HELP ME
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Jason Smith
(@JasonSm39466621) reported
@BBCiPlayer Please can you find a better more reliable and modern method than using IP address to verify where i'm located?? I use a VPN and am actually in the UK. People outside of the UK just use a UK VPN if they want to watch iPlayer anyway! The system just doesn't work!
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Freesat
(@freesat_tv) reported
@mariegriffiths Hi, many apologies but there is an issue with BBC iPlayer not working on some Humax boxes. We are working closely with the BBC to identify the cause of the issue and to get this resolved as quickly as possible.
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✨Moon✨
(@AstaLunaMoon) reported
@BBCMotherland I just want to watch it and I can’t find it anywhere. Says it’s on iPlayer…alas, I am disheartened. Can anyone help me find this somewhere without having to pay season by season?
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grey / seb 🍂🏴☠️ hates gcses
(@sherlocksfeet) reported
@janinesgf i would get it but i just remembered bbc iplayer doesn't work in france :(
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Nikki de Villiers
(@TheWordWell) reported
@BBCiPlayer Good morning. Can you help? After an update last weekend, I’ve not been able to watch a programme on iPlayer as they keep lagging/buffering. Wanted to catch up with Peaky Blinders and other shows I’ve not had time for. Any fix suggestions please? Thanks!
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Ryan
(@RyanTheWhovian) reported
@geoffcockwill @beeeeeeaan @_cosmicangst You don’t get buffering and things on disc but rarely on iPlayer, but iPlayer still has better quality. It just depends on the situation I guess
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Carly
(@_carlyj) reported
@nic_swimming On a bus from Exeter to Bristol! Finally hot the iplayer to work on one phone but the wifi is iffy
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Happy Chappy
(@ErnieMcElwee) reported
@jhnmcgnly Just watched Sportscene on iPlayer and the Aberdeen Ross County game had 2 of the worst penalty decisions of the season and the ref got both wrong. Greg Aitken was the ref. 1st one was incompetence and he knew he got it wrong. 2nd one was making up for the 1st one. Cheating!!
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Christine Patrick
(@Christi54403763) reported
@j_lequesne @BBCiPlayer Same problem with my Firestick after the Login session the other night. Have unplugged plug and replugged plug. But iPlayer plays for a second or two then stops.
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Dr Racheal
(@DrRacheal) reported
Gah that new iPlayer app logo is AWFUL. The others are OK but iPlayer is like nails on a chalkboard to me...
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Freesat
(@freesat_tv) reported
@wwm1966 Hi, many apologies but there is an on going issue with BBC iPlayer not working on some Humax boxes. We are working closely with the BBC to identify the cause of the issue and to get this resolved as quickly as possible.