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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (52%)
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Buffering (29%)
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Sign in (13%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Sign in | |
 New York City |
Playback Issues | |
| Southwark |
Sign in | |
| London |
Sign in | |
| Kingston upon Hull |
Buffering | |
| High Wycombe |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Goldman
(@robotmlg) reported
@bonjeller NordVPN has a neat thing that lets you get BBC iPlayer just via DNS, not by funneling all your traffic, so the stream quality stays good. I haven’t had a chance to try it out yet, but I hear good things.
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Adam Harrison
(@harrisonamj) reported
@TimMedin VPN + BBC iPlayer may work. It's on there and free to access but likely to be IP restricted
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Jack Broughton
(@JackBroughton6) reported
@AskPS_UK Hi, I'm having trouble signing into PSN to access the apps like iPlayer. It's connected to the internet and everything else works fine. It just won't let me do anything without signing in and keeps saying the password is wrong. Never recieve password reset email either
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Steve 🐎
(@bonaireblue) reported
Just the most awful coverage by @BBC of the Olympics.. Interrupting the cycling to show a replay of gymnastics and then can't keep a sport on one channel for it's whole length.. Oh no, half on bbc1 then rest on iPlayer.. heads should roll...😡😡😡😡
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Glenys 🎾 ⚽ 🏃🇬🇧
(@glenysfurness) reported
Can't find replay of the tennis anywhere! BBC Iplayer doesn't have it listed that I can see, and can't work out where it is on Eurosport player (via Amazon prime) - please help?
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andrew doyle
(@stephenmacnally) reported
@eoin_mcguigan @daraobriain Yep it's a licensing issue. Similarly you can't watch BBC iplayer in Eire which is equally frustrating. Some folks use a VPN to pretend their PC is in the licensing country. Just sayin'
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abbie
(@lec_vxttel) reported
bbc iplayer go one week without issues challenge!!!
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Barry, from the "band" Oxygen Thief
(@oxygenthiefYEAH) reported
@XennialJoe @discoveryplus @Google Yep, same - it's not working at all from any device. iPlayer/Netflix etc all work fine, but Discovery Plus isn't working at all...bit annoying since I just signed up for it!
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Major Percy Flage
(@MajorPercyFlage) reported
@Todhague @ac__1977 @mrchrisaddison A young audience won’t think anything of watching online via iplayer or YouTube. If you are aiming at that demographic then not being “on the box” isn’t an issue
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matthew rodney
(@matthewrodney) reported
@pavyg Bro help me out please? Can you see the Tennis from the Olympics?? I cannot find it not even on the iplayer??
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Tom Hoyle
(@TomfooleryH) reported
@sundersays The problem is not commentary/budget, it's these inconclusive slices BBC is posting to iPlayer and then spoiling the ending with random updates and its usual (GB-centric) news bulletins
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Emmanuel Omodeinde
(@emansiji) reported
@RachelVM_ Ugh I just resubscribed to iPlayer for this and they're showing 3x3 basketball. Terrible
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Echobeach
(@Echobeach19) reported
@BBCiPlayer It's not my wifi because Netflix and Prime work perfectly but iPlayer keeps freezing , content not available , buffers , cuts out . Pretty awful for a national broadcaster .
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Tom Hickman
(@hickmania23) reported
@HarryMcDukesJnr To be fair I’ve always thought IPlayer layout was awful for that sort of thing. It’s hard to find anything. Search for day one red button or day one bbc one as found that and assume weighlifting might be on one of those
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Izzy
(@isobelburton) reported
@SamsungUK hello, iPlayer app has stopped working on my parents’ 2020 TV - is this part of a broader issue with Samsung televisions or could it be a glitch? Last worked on Wednesday, now won’t load when clicked.
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Christopher
(@RNChrisM) reported
BBC Iplayer really is terrible. It seems to be running on pre 2010 technology still. Horrible to use. What does the license fee pay for? They should scrap it and make it a subscription service like Netflix.
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abbie ☮ ☘︎ august 9th!
(@aharddaystaika) reported
i hope the person who uploaded ghosts to google drive will do it again for s3 because britain has no problem invading + colonising us but draws the line at letting us use the ******* iplayer
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Darren Wolfe
(@DaWolfey) reported
@Wangleberry The iplayer has everything, all broken down by event and day.
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Pin Lu
(@pinlu) reported
BBC's live coverage of #Tokyo2020 is an disappointment. Only 2 live streams at a time. Gone are the days when you can find (almost) all live events on iPlayer. Understand the rights issue, but event-hopping just antagonizes fans of every sport.
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Allie🏳️🌈🏳️⚧️✨
(@AdwiserWasTaken) reported
@KiraFuyu It'll be available in a lot of places. In the UK, I think it's on iPlayer, but I am pretty sure I saw advertising for everything on the Discovery+ app? Sorry I can't help more🥺
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Wardy™
(@td_ward) reported
@Oog Aye but with work and going away next weekend for a week I'm not actually going to be able to use it much. Hoping iplayer will at least carry highlights
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SoniaElizabeth
(@Soniabignell) reported
@britishswimming @maxlitch1995 @Brodie_03 Terrible coverage on iplayer
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Brittany Jones
(@blfj1995) reported
@ewan246 @mrdanwalker I think it was on the red button, about 6:15am? Available if you rewind current iPlayer red button Olympic coverage. Not ideal but might help you out
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timm3
(@timm314) reported
.@BBCSport @BBCiPlayer iplayer Olympic coverage is a TOTAL MESS! Random mixing of sports, incomplete events lost in different programs. Where is the end of the men's road race?! Swimming should have dedicated channel.Impossible to navigate, huge disappointment, awful experience!
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DFC198
(@D_198611) reported
Forgetting how bad the #BBCOlympics coverage is (awful presenters and endless box-ticking) the fact you still cannot watch what happened FIVE hours ago on the iPlayer sums up the state of what we’re having to put up with.
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Michelle Benson
(@michelleRbenson) reported
@a49bullsfan @rachel_reviews It's a real shame about the rights issues. Most people won't even be aware. Like I said I'm glad I went for the Discovery/Eurosport deal, the Discovery app is like iplayer with full replay options, much better than the awful glitchy Eurosport app.
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Gyuro
(@_Gyuro) reported
@taliadean I can’t wait to watch it, I wish bbc iPlayer would work outside UK x
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isabel 🌼 | 2 weeks until race week!
(@isabelrussellx) reported
please help where in the uk can i watch formula e because i think only quali is on bbc iplayer :)
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Emma Clement 🌱
(@beachpebble) reported
Oh my goodness - finding it hard work to watch the Olympic coverage I’m interested in - gave up with iPlayer and resorted to YouTube instead! Usually love the Olympics but feel so disconnected with this one! 😬
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Echobeach
(@Echobeach19) reported
@designdefined It keeps cutting out here . Netflix and Prime crystal clear but iplayer hardly watchable and then you keep having to switch channels . Terrible service