iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (33%)
- Crashing (33%)
- Playback Issues (15%)
- Video Quality (11%)
- Sign in (7%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 9 days ago |
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Playback Issues | 15 days ago |
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Sign in | 24 days ago |
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Crashing | 1 month ago |
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Buffering | 1 month ago |
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Video Quality | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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ActuallyWill (@actuallywill1) reported@bbcquestiontime @BBCiPlayer @BBCNews ******* awful.
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Liam🗻🌸 (@LiamJM10TV) reported@tomgreat1990 @BBCiPlayer @BBCSport Ran into the same problem. They're going to have an awful lot of people watching on demand, majority will skip to kick off and end up with the forced spoilers in the marker boxes that appear forcibly.
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Nathan Jarvis (@MrNJ39) reported@BBCiPlayer @BBC Can you watch World Cup football in UHD on the iPlayer using fire tv. It works via the iPlayer app on my Samsung TV but not my 4K Fire TV device? Is it broken? A lot of people are saying the same in forums
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Sarah Watts, the Dragon Princess (@SarahWatts51281) reported@BBCiPlayer Why are the Doctor who episodes going from the episode you started from then fine in the middle then go back to the start of that first one, fix it please
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Daz 💯 Make Tweeting Great Again 💙 (@Daz_Gizmo) reported@DazzMetalFlame @bbceastenders @BBCiPlayer The main problem was the lack of emotion with the cast knowing Honey was missing and held hostage. Diabolical...
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Sir Stick Your Kung Flu Passport Up Your Arse, KG (@NaahWoke) reported@bbclaurak @BBCOne @BBCiPlayer I think the public are no longer accepting these graceless PR-coached attempts to rehabilitate people's careers. Schofield's didn't work. Huw Edwards' one isn't working. And now Sturgeon's is only going to raise people's hackles even further. Have a bit of dignity, Nicola, and just go off and live a quiet life.
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Dr Tommy Bananas (@everindecisive) reported@bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.
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Trevor Gibbons (@trevorgi) reported@bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. Real ‘cool’ uncle at a party vibe…
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Stuart Ibbertson (@IbbertsonS80960) reported@bbceastenders @BBCiPlayer it was Chelsea fault telling a 4 year old to go home on his own she is one selfish and irresponsibly she a terrible mother
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Scott | #81 #4 | (@ScottTHFC23) reported@bbceastenders @BBCOne @BBCiPlayer Awful.
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Ralph (@Nasher1234589) reported@thelizcarr @BBCOne @BBCiPlayer It's the fading days of empire isnt it and their last marginalized group to kick and kill legally , the problem is them not us
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C . A . T (@DeathUnicursal) reported@bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit
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Gemma Corfield (@Iloveholly) reported@bbceastenders @BBCOne @BBCiPlayer Has she passed the Driving Test? Her Driving is terrible
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Bernadette Shaw (@bernadette67_a) reported@shellthestig @bbceastenders @BBCiPlayer So is Oscar….definitely signs with him. Jean has behavioural issues in addition to bipolar. And Bert & Ernie act strangely but they might just be terribly bad actors! Not sure this is necessarily miles off for a Square of people.
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Tom (@TweetThatTom) reported@bbceastenders @BBCOne @BBCiPlayer I know soaps are cheesy by nature but what was that!? Even if you can't crash a car the editing and sound design was crap!
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lordclifton 🇬🇧🇮🇪 (@lordclifton2) reported@bbceastenders @BBCOne @BBCiPlayer Why aren’t they at the Airport police station? Why is arrested Sheila arriving at the front entrance like that? The show is so poorly written these days and terrible continuity I may have to quit after 41 years.
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Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported@bbceastenders @BBCOne @BBCiPlayer So now Denise has told Jack quickly but there's still a problem of course. I expect she won't want chemo treatment but will go for it eventually.
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Andrew (@Grokton) reported@BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.
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bodypolitic3 (@bodypolitic31) reported@thelizcarr @BBCOne @BBCiPlayer I cannot fathom how these ghouls, determined to push this through despite all the problems, still think they’re the good guys. It’s evil.
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Amelia Jackson (@AmeliaJackson4) reported@bbceastenders @BBCOne @BBCiPlayer Awful characters
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Justyn Spooner (@justynjj) reported@ITVX can you get the dev team to sort out your streaming quality. It makes your service look terrible especially for the @FIFAWorldCup @BBCiPlayer are years ahead of you in quality.
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very rad (@veryrad113332) reported@bbceastenders @BBCOne @BBCiPlayer I think they could have made more of how Kathy was pushing him to have one drink. I think a lot of people can relate to being pressured to just have ‘one’. Ultimately is Ian’s choice of course but peer pressure doesn’t help.
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Cazzy Ford 🥦🥦🥕🥕 (@HolfordCarolyn) reported@bbceastenders @BBCOne @BBCiPlayer Awful awful episode and acting 😡 more like Hollyoaks!
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Iain From Argyll Scotland 🏴💙 (@BonnieScotland_) reported@bbclaurak @BBCOne @BBCiPlayer I suspect that both these women work for British intelligence agencies.
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Good Guy Barry (@Goodguybarry) reported@william27504693 @BBCSportScot @BBCiPlayer It's not high bar, MON's goalies were poor e.g. Douglas, Hedman etc. Only after Boruc Celtic GK's vastly improved. Gordon brilliant shot stopper, just unfortunate he's garbage at crosses, prone to gaffes & terrible with ball at feet which is vital in modern game.
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Voluntarily Bald (@VoluntariIyBald) reported@bbcquestiontime @BBCiPlayer @BBCNews I’ve seen some ******* dreadful **** on this app. Truly awful stuff. This is now within that pantheon.
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WilliamReidBoyd (@WilliamReidBoyd) reported@BBCiPlayer I run my bedroom computer off my living room computer with a Sky TV box. I'm constantly being asked to renew my login to BBC iPlayer. Please do somethins about this. It's really toublesome and annoying.
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OCD Soundsystem 🇵🇸 🇻🇪 (@millenumcholic) reported@bbcquestiontime @BBCiPlayer @BBCNews This is the worst thing I’ve ever seen
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Sarah (@SarahLahorn) reported@StevenWilc34988 @bbceastenders @BBCiPlayer Heritage? Priya is half Indian if you didn’t know that but anyway I agree. I don’t think she gonna say the kid is Ravi’s when it will be obvious it’s not. Same reason Vinny will get the shock of his life when ‘his baby’ comes out white. Idk why Penny thinks her lie will work
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Rebecca (@BeckRSaunders) reported@ottleyoconnor @BBCiPlayer @FIFAWorldCup It is the first day of term 3 for me... up at 5am to watch the game before I get ready to go to work