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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (31%)
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Sign in (29%)
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Playback Issues (25%)
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Crashing (15%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Sign in | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Rudland
(@SteveRudland) reported
@RevRichardColes I 100% support you. We need to do something about the over normalising alcohol on TV. I've been rewatching My Family on iPlayer, and the fact they seem to have a drink as soon as you get in from work very much surprised me.
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Rose N
(@Rose_nug) reported
iplayer is over a minute behind the telly but the sound on the studio telly doesn’t work HELP
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William Perrin
(@willperrin) reported
anyone had any luck with watching the game on iplayer at 4k? seem to be having hdr mode issues
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Jamie
(@JamieTheStone) reported
It's always fun to flick through the iPlayer replay of the #SWEvsUKR game and see some bloke laying down like he's died every other minute. Surprised anyone made it out of that NHS A&E's worst nightmare really
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David *****
(@DavidBoink) reported
@TaniaWren It used to be nothing but depressive but fair dues it did improve during lockdown but now it's on iplayer I cant be bothered to wait 10 minutes for it to buffer on my telly. It's annoying.
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hannah
(@hatthewrhys) reported
not my work group chat spoiling the game for me cause my iplayer stream is like 2 mins behind
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LIGHT HACKERS
(@LightHackers) reported
Une you mug.. way to badly time a dog walk before work... Waiting for iPlayer to connect and I see Stirling just scored. Oh well, thanks for the replay.
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Kev K
(@KevKelly14) reported
@virginmedia Same as before, buffering all the time with Netflix, iPhone and BBC iPlayer. Had this problem for a good few years now. You talked me into staying in January with this pod and reduced bill. I’d prefer to pay extra for a good single.
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Euan Booth, RN
(@MysteryBooth) reported
I’m just a man….sitting in the middle of nowhere….on a farm….asking BBC iPlayer to not buffer every 30 seconds during the football
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Stephen Gribbin
(@stephengribbin) reported
@paulvwells The main landing page doesn't appear to work, but all of the others do. So News, Sport, Weather iPlayer etc are fine.
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uw0tm8
(@rags2richesm8) reported
@GaryLineker why is my iPlayer live stream **** quality? I have fast internet, my illegal streams are all HD.
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evilother
(@evilother) reported
@GaryLineker @England @BBCOne All those users and iplayer didn't crash. #itvhub could learn and thing or two
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OscarB
(@OscarB20) reported
BBC iplayer not working properly for Giorgi match at mo. Very jumpy image #Wimbledon
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Brian Harvey
(@Blue1440) reported
@Wimbledon coverage of court 6 on iPlayer is not working?!
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J Knight
(@Jmknight86) reported
@PhilBlundell Better quality on iplayer
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Manpreet ruprai
(@manpreet_ruprai) reported
@hbafilmshorts @BBCiPlayer Totally agree. Not one glitch! I just wish the Apple TV bbc iPlayer supported UHD.
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Proud Liam 🏳️🌈
(@hotbeewilde) reported
@alantherogue It's the same at work where we have radio 2 on via the BBC iplayer sounds website and the next room has radio 2 on a full minute ahead playing from an actual radio. The Internet sucks being back analogue everything.
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Double A
(@AaronKB__) reported
BBC iplayer need to fix their stream
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nickjd
(@nickjdLFC) reported
@PhilBlundell The iPlayer was a better quality picture on 4k TV's as well.
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Martin Caine
(@MartinCaine) reported
I'm at work, finishing up while watching the match on iPlayer: Cheers and shouting across the road at the pub outside.. nothing much happening in the match. Almost two minutes later we score. There's quite a delay on iPlayer compared to live TV hahaha.
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Jon Chui-Rapley ❤️🇪🇺⭐💙
(@Jon_Chui_Rapley) reported
from
Hounslow, England
Was paddleboarding yesterday evening - didn't watch #EnglandvGermany live. Thought I'd watch it on iPlayer when I got home. Disgusted with how so many England fans booed the Germans and the German national anthem. Such awful, jingoistic behaviour. #ENGGER #EURO2020
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Kaushal Vastani
(@SpiritSoul108) reported
@SwissSabin @s_108 @BBCSport Problem is iPlayer is likely to be a delayed stream
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SBMM is good 🏳️🌈
(@coolmongreldog) reported
@seriousgaylord i would usually stream but I've been having a lot of probs with iPlayer recently and I figured it would be at its worst during an England game
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Jus
(@CraftyJus) reported
@warpkid I find BBC iPlayer a nightmare at times, buffering, breaking down with the message sorry you can't access this prog blah blah. ITV I access via SKY and have had no issues currently.
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Terry, Daley ⭐️⭐️
(@T_Daley) reported
@judeinlondon2 Not been able to get iplayer to work over here so thankfully I've been spared the full cornbeef Minotaur horror
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Connor 🏴🇩🇪
(@Connor72___) reported
why is my iplayer so delayed help
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Agent Homepride
(@AgentHomepride) reported
@cunning_chops I only put the iplayer on to see where she said about Rangers being the problem for this latest rise in cases. Happened to hear her wish England well.
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Truffles
(@wine_oasis) reported
@AnExpatWife not sure this will work but can you access the BBC iPlayer (if on the BBC) or the IVT online hub (if on ITV) Mind you they may not work as you are outside the UK
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Rod Maxwell
(@RodericMaxwell) reported
@GaryLineker I'm quite impressed that the iPlayer servers held up to that. Or was everyone watching pixelated edited highlights.
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Dr Claire B
(@Dr_Claire_B) reported
So I got out of work & opened iPlayer on my phone in time to see Sterling score. So that was nice. #ENG