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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 41% Buffering (41%)
  • 32% Crashing (32%)
  • 15% Playback Issues (15%)
  • 7% Video Quality (7%)
  • 5% Sign in (5%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Manchester Crashing 22 hours ago
London Buffering 4 days ago
London Video Quality 4 days ago
Rochester Playback Issues 6 days ago
Chelmsford Buffering 7 days ago
Hemel Hempstead Buffering 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • Ivorbigyin11
    Davide (@Ivorbigyin11) reported

    Exposed : The high street crime crisis. BBCiPlayer 😳 Ripping the absolute p*ss out of the UK. Broken Britain.

  • actuallywill1
    ActuallyWill (@actuallywill1) reported

    @bbcquestiontime @BBCiPlayer @BBCNews ******* awful.

  • clarkejoseph49
    Joseph H Clarke (@clarkejoseph49) reported

    @bbceastenders @BBCOne @BBCiPlayer What was that poor attempt fire effect at the end of tonight’s episode? That CGI fire was absolutely terrible.

  • christinew11474
    christine watson (@christinew11474) reported

    @bbceastenders @BBCiPlayer I can understand Eve wanting to get back at Nicola but what has George done to her. He'd be the one who'd be in trouble if it came out he let Eddie die not Nicola.

  • scottm
    Scott Matthewman (@scottm) reported

    Caught episode 1 of The Hairdresser Mysteries on @BBCiPlayer. Yikes. A daytime drama so banally terrible that even AI would call it slop.

  • graydispo
    Graydispo (@graydispo) reported

    @bbcquestiontime @BBCiPlayer @BBCNews I don't feel the urge to listen to a pattern matchers idea of some of the worst people to live.

  • flyingspud75
    Glen 'Riddo' Ridley (@flyingspud75) reported

    @wallsendredicko There's a world cup "best matches" highlights on BBCIplayer...lasts for about 2 hours starting from the 94 world cup...I watched that,as I was feeling the same...can't wait now,got a work wall planner and everything.

  • LORRAIN25481106
    Lorraine (@LORRAIN25481106) reported

    @bbceastenders @BBCOne @BBCiPlayer As long as it’s doesn’t include those twins and Oscar….bloody awful actors and storylines. They’ve ruined this soap for months.

  • marieaire
    🍭Minty Claire🌿 (@marieaire) reported

    @BeanuiUait @bbceastenders @BBCiPlayer Glad she’s naked in a trunk. What the hell is her problem. Trying to prove her superiority over Cindy? It’s really disgusting and viewers don’t think it’s cool or funny. Just pathetic ugliness

  • BbukSave
    TV Fan (@BbukSave) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What an awful use of the license fee

  • FredPurley
    FredPurley (@FredPurley) reported

    @ImSheWhoRemains @bbceastenders @BBCiPlayer Awful character. He has that sort of sneering face you want to punch

  • alison_maitland
    Alison Maitland (@alison_maitland) reported

    @bbclaurak @BBCOne @BBCiPlayer She’s a narcissist boot. She’s played all her cult for fools for years. Nicola Sturgeon only cares about Nicola Sturgeon. She loved living the high life and now it’s came crashing down. Crocodile tears won’t work anymore.

  • CathyHiya
    . (@CathyHiya) reported

    @bbclaurak @BBCOne @BBCiPlayer Hope you asked her about the video Laura where she shut down everyone by saying there was no issue with the funds

  • TartanLeotard
    Martin Nisbet (@TartanLeotard) reported

    @bbcpress @BBCiPlayer Possibly the worst incidental music ever written.

  • SarahWatts51281
    Sarah Watts, the Dragon Princess (@SarahWatts51281) reported

    @BBCiPlayer Why are the Doctor who episodes going from the episode you started from then fine in the middle then go back to the start of that first one, fix it please

  • Shannon79053723
    Shannon 👩‍❤️‍💋‍👨💞 (@Shannon79053723) reported

    @bbceastenders @BBCOne @BBCiPlayer Honestly, Ian has been a far better son to Kathy over the years than Ben ever was. Whatever Ian's faults, he's consistently been there for her. Ben turned out far more like Phil. A lot of his worst traits.

  • DanSeekings1
    carDan Seekings (@DanSeekings1) reported

    @bbceastenders @BBCiPlayer @bbceastenders is now confirmed Ben Wadley caused a big problem for Michelle Ryan and gave her an ultimatum.

  • lasagneinmyshoe
    Harumph 😾 (@lasagneinmyshoe) reported

    @BBCCasualty @BBCiPlayer This has been the worst box set - Dylan's the only thing saving it

  • JonAttwood1
    Jonathan Attwood (@JonAttwood1) reported

    Having watched Winterwatch 1963: The Big Freeze on @BBCiPlayer it's interesting to note that the only one piece of infrastructure that continued to work throughout the freeze were @bt_uk #copper lines & it's these that #BT in their stupidity are ending #LandlinesAreLifelines

  • stevie80con
    Stevie83 (@stevie80con) reported

    @bbceastenders @BBCiPlayer Lauren takes after her dad. Can’t help herself.

  • KD_UK1
    KDUK (@KD_UK1) reported

    @BBCPanorama @BBCiPlayer The worst miscarriage of justice is Gosport, the Liverpool Care Pathway still continuing under its new name End of Life Pathway. Normalised way of killing of people who may or may not be dying. Horrific enforced deaths by pulmonary oedema. But it looks peaceful due to sedation

  • Frances00494672
    Frances Maxwell (@Frances00494672) reported

    @bbceastenders @BBCOne @BBCiPlayer Hope they bump Mark off. He's a terrible character.

  • AlisonA02620688
    AlisonAbraham (@AlisonA02620688) reported

    @thelizcarr @BBCOne @BBCiPlayer With some conditions there is no way to alleviate the horror & indignity. Palliative care can only do so much. Watching a loved one vomit up faeces is awful but nothing to the appalling experience by the patient. It should be the individual’s choice.

  • ashh150
    🏄🏽‍♂️ #SurvivedSlot (@ashh150) reported

    @BBCiPlayer fix your app brev

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer So now Denise has told Jack quickly but there's still a problem of course. I expect she won't want chemo treatment but will go for it eventually.

  • pabstblueskelly
    welcome to the Cool Zone🇵🇸 (@pabstblueskelly) reported

    @bbcquestiontime @BBCiPlayer @BBCNews really awful stuff, everyone involved should be embarrassed to have made this for the public

  • 333_b33
    333B (@333_b33) reported

    @BBCiPlayer you need to fix your app, it’s so bad!!! Buffering, very poor picture quality!!!

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer As usual ,characters looking at a problem the wrong way. Penny worried about Gina having to move out while surely Vinny in his 30s with money etc should have his own place that they can move to ?

  • WilliamReidBoyd
    WilliamReidBoyd (@WilliamReidBoyd) reported

    @BBCiPlayer I run my bedroom computer off my living room computer with a Sky TV box. I'm constantly being asked to renew my login to BBC iPlayer. Please do somethins about this. It's really toublesome and annoying.

  • salsheikh6
    Sheikhy6 (@salsheikh6) reported

    @BBCiPlayer why is the England v DR Congo stream delayed by over 30 seconds compared to watching it on the TV? This is a terrible service being this far behind! Tax payers money up the khazi 🤬