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iPlayer status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: playback issues, sign in and buffering.

Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 18: Problems at iPlayer

iPlayer is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 30% Playback Issues (30%)
  • 28% Sign in (28%)
  • 22% Buffering (22%)
  • 20% Crashing (20%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Truro Playback Issues 24 minutes ago
London Playback Issues 9 hours ago
Croydon Buffering 21 hours ago
Wrexham Buffering 8 days ago
London Sign in 8 days ago
Kingston upon Hull Playback Issues 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • WarriorWheeled
    Wheeled Warrior (@WarriorWheeled) reported

    @PaulaRossi47 @BBCPanorama @BBCiPlayer I will trade with you Paula…. You can take my 24/7 pain, my inability to walk, my fatigue and my other issues all whilst working about 50 hours a week and living on about 3hrs sleep a night. Be no problem for you will it??

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer We all know the marriage isn't going to work out! What about Joel and Zack??

  • TheeTayRiahStan
    𝓚𝓿𝓷𝓽𝓻𝓲𝓪𝓱 𝓒𝓪𝓻𝓮𝔂🦋✨️ (@TheeTayRiahStan) reported

    @bbceastenders @BBCOne @BBCiPlayer Worst storyline of all time

  • thetoddy111
    thetodd (@thetoddy111) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer As if ANY of them are any better As if we coukd have faith in them Theyre ALL awful

  • eddie_corrigan
    Brodie Bruce (@eddie_corrigan) reported

    @PayReps26654 @Helen_Barnard @BBCiPlayer I’d say that’s an Amazon or internet issue not the BBC’s

  • JimJamesHorgan
    Jim James (@JimJamesHorgan) reported

    @bbceastenders @BBCOne @BBCiPlayer That gym moment of watching a terrible actor trying to look smart felt like eastenders hitting new depths but then came the break in scene 😣 Go to any amateur group & you'll find way better actors. Even when he has good lines he just wastes them 🤢

  • msloobylou
    Lucinda Tobyjug (@msloobylou) reported

    @Lowlandslady @BBCiPlayer That show is AWFUL!

  • Colinbr87729419
    Colin Brown (@Colinbr87729419) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer The BBC has been terrible in recent months, it shares opinions and rumors rather than the facts, very disappointed.

  • shauntberry
    Shaun Berry (@shauntberry) reported

    @bbcquestiontime @BBCiPlayer @BBCOne And straight away FB is focussed and seething about Jenricks comment. Terrible presenter of QT. He’s not even on!

  • DannyTarr
    Danny Tarr (@DannyTarr) reported

    @StephenNolan @PeterCinnamond @BBCiPlayer Buskers don’t bother me as some of them are very good to listen too. It’s the preachers I have a problem with. It has got way out of hand and I agree something needs to be done. Cant turn a corner without someone shouting about Jesus down a mic or forcing leaflets in your hand.

  • EdwardW16351
    Edward william (@EdwardW16351) reported

    @StephenNolan @JamieBrysonLLB @BBCiPlayer Who’s having the worst bad hair day , little Jamie should give it up, , the flags 🥱 that won’t change

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer Lauren is beautiful but a terrible actor, she either shouts or mumbles most of the time. And of course she has another disaster this week, she's always doomed!

  • perryatkins9
    Perry Martin (@perryatkins9) reported

    @BBCiPlayer Got any jobs going … just been shafted with mine and i thought im guna push for what i really want to do and thats work hard, have fun doing so and earn some money so i can start saying yes more to my family! Fancy helping me achieve that dream

  • Rockmusic70S
    Rockmusic70's (@Rockmusic70S) reported

    @PatrickJoh21665 @GWandShows @BBCiPlayer Gorgeous and after the awful weather we've been having

  • gallonupper
    Siobhan Mc Dermott (@gallonupper) reported

    @StephenNolan @BBCiPlayer Loads??? No it's about 10 people. Distraction bs as usual. This issue is simply not affecting the majority of us. Your childish antics and your same callers day in day out! Norman & Brian 🙄 impossible to listen to for anyone with a bit of common sense

  • KevWrigley
    Kev Wrigley (@KevWrigley) reported

    @Woodarmyfc @I_amMukhtar @BBCiPlayer no mate, you're just being ridiculous. Not every person at the BBC is a scumbag **** apologist. But in taking that myopic attitude you've ended up making assumptions using the worst example, one of the key people in Savilles downfall. Stop being weird

  • paulnorwich
    🔺Paul🔻 (@paulnorwich) reported

    I have one account on my iPlayer. Why it insists I choose an account every time I use it I don’t know. There also needs to be a way that I can link my TV Licence to my account so I don’t have to confirm all the damn time that I have one. I love @BBCiPlayer but it needs work.

  • Lloydp78
    Lloyd Preston (@Lloydp78) reported

    @BBCiPlayer No matter what I do in my settings, the sign language man will not leave my screen and I have commentary over the actors dialog . Please fix this bug as it’s ruining Eastenders for me

  • jonnypayne23
    Jonny Payne (@jonnypayne23) reported

    @StephenNolan @BBCiPlayer You can’t be intimidated by a flag. You can choose to be offended but that applies to anything. I could choose to be offended by terrible architecture. Doesn’t make it illegal and should be bulldozed

  • RobertBigg
    Robert Bigg (@RobertBigg) reported

    The @BBC tvos @BBCiPlayer app won’t allow a login (even after reinstalling) but allows you to continue as a guest. Fine but excpet for live TV everything appears to be age restricted even on CBBC!!

  • Poke_In_The_Eye
    Janet Squires (@Poke_In_The_Eye) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer I hate Wes Streeting - can’t help it he’s just to smarmy & insincere.

  • jamieshawn1623
    donna rawlinson (@jamieshawn1623) reported

    @bbceastenders @BBCOne @BBCiPlayer link dont work goes to facebook

  • Wee_Westie29
    Westie (@Wee_Westie29) reported

    @bbceastenders @BBCOne @BBCiPlayer Alfie leaving to visit Spencer. Hopefully he brings him back with him. As for Jake, he can’t keep hiding what he did to Danny forever. Also it looks like Jake maybe getting cold feet about Chrissie. But he wants to fix things #Eastenders

  • owenpriestner
    Owen (@owenpriestner) reported

    Some quality metaphors being dropped in the snowboard racing @BBCSport @BBCiPlayer #WinterOlympics #MilanoCortinaOlympic2026

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer Bad idea ,she's been away much too long. Just like Zoe, it won't work.

  • benapologist
    lisa 🥀 • ben mitchell loml (@benapologist) reported

    @bbceastenders @BBCOne @BBCiPlayer callum and johnny are abysmal together and this tim storyline which deals with a serious issue deserved actual build-up and care. whoever came up with this storyline needs to be fired asap

  • martyep74
    Martyep74 (@martyep74) reported

    @StephenNolan @nipsa @BBCiPlayer P/1 👉 She is correct, amazes me ppl speaking about this yet haven't a clue what's happening 👉 the name and shame happened at same time as UC migration which is full of errors and untrained staff, a lot of people are getting done on benefit fraud through no fault of theirs and

  • TraceyW83194634
    TJW (@TraceyW83194634) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer God help this country really hope reform can save it

  • KylieMulcare
    Kylie Mulcare (@KylieMulcare) reported

    @bbceastenders @BBCOne @BBCiPlayer Elaine is being constantly written as a vile human, in the name of “comedy”. Her delivery and sarcasm worked when she was behind the bar of the Vic. Now she simply comes across like she doesn’t have a single redeeming quality. Writers Room, do better.

  • TomTomlewis063
    Tom (@TomTomlewis063) reported

    @bbceastenders @BBCOne @BBCiPlayer No one likes Johnny and the actor is terrible. Axe him now.