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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (42%)
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Sign in (26%)
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Playback Issues (24%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Playback Issues | ||
| Playback Issues | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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James ❤️❤️💙💙🦊🦊
(@jameseharlow) reported
@tom_pawley HD on the iPlayer as I couldn’t watch that awful blurry picture any longer
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champson
(@champson) reported
@nicktweet Latency is an issue with IPlayer, at least on our TV. You press a button and it takes too long to respond. Might be the TV/OS but why is Netflix fine then?
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Sue
(@suehallowes) reported
@SkyHelpTeam our Sky App has just diasappeared from our Samsung TV today. BBC IPlayer, Netflix and Amazon Prime are all there? Where is yours. Did a full restart to set up tv and it's still not there? Help.
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Sean the Mondasian Cyberman
(@WhoPotterVian) reported
@BeingProblem @DoctorWhoNews It got over two million requests on iPlayer. On the contrary, they have been watching. Whether it is because of quality is based on nothing but conjecture.
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Joanne
(@joanne1894) reported
@xBlueMoonRising Cant find it on iplayer thats the problem
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turk
(@XIIIRYE) reported
Cannot find the match on bbc iPlayer can anyone help?
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Aunty Gay✌🏻🌐🐑
(@husseybyname) reported
Watching #Celebrity on iPlayer. Early 00s paparazzi, tabloid and online culture was really grotesque wasn’t it? I’m sure there are new issues arisen from smartphones but it does feel like we’ve gotten (at least marginally) better. So gross.
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Aylwin
(@Aylwin_CL) reported
@speedina Yeah, I love all that design stuff but my joy of it is outweighed by my distaste for that breezy "this moderate 3 acre estate" attitude. I now get my fix by rewatching the history of home design on iplayer and youtube changing rooms (which are sadly low on Laurences designs).
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and something blue 🕶
(@sonicsunnies) reported
iplayer now is not the time to crash #IJustWantAMate
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Darrel Carl Durose 💯
(@Daz_Gizmo) reported
@LeeConway You are not forced to have a TV Licence if you only ever watch on-demand or catch up programmes on services other than BBC iPlayer. Just no live TV that's all How helpful is that for you Lee. Problem solved. 👍
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Darren Brennan
(@chels_dar) reported
The iplayer doesn’t work in Ireland ffs
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Emma Royal
(@Emmaarr2011) reported
@SamsungTV Hi there I have a smart tv which I’ve had for a good few years however recently I’ve noticed I cannot get my 5 installed, Amazon prime or bbc iplayer is this a problem with the old tv’s x
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abby
(@naivemelody83) reported
how do i kick work out of my bbc iplayer account i’m about 2 be petty !
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Emma Royal
(@Emmaarr2011) reported
@SamsungSupport Hi there I have a smart tv which I’ve had for a good few years however recently I’ve noticed I cannot get my 5 installed, Amazon prime or bbc iplayer is this a problem with the old tv’s?
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NOTZ
(@Spurmston) reported
from
Stockport, England
Why can’t I find city on bbc iplayer? Help a man out it’s only half hour till kick off
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Nicholas 🇬🇧🇪🇺 #EFTA
(@njstone9) reported
@nicktweet @TimWardCam Well I only subscribe to one but I've seen the interface for 3 of them. BBC iPlayer won't work here in Hong Kong even with a VPN. Annoying. Don't understand why they won't let me pay for it.
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Darryll
(@dazgibmcfc) reported
@MellesBellesM It will come up on the iplayer , they had 2 games on there yesterday , no issues and good quality picture
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Steve P
(@Codeye67) reported
I can’t work this poxy iplayer cobblers out ! Lessons please lads and lasses much appreciated!
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Craig 🖖⭐
(@CPRJG27) reported
@ruby_Mooney85 Had same issue with the series "Traces" on bbc. We wanred to binge it but only 2 episodes had AD on iplayer. BBC told me that AD is only added on iplayer after its broaacast on tv. So unfair!
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tonymacaroni
(@tonymacaroni) reported
@JohnCleese Get on iplayer, plenty of quality stuff.
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Andydrewz 🏳️🌈💙
(@Andydrewz) reported
@ThePoke Best fix the iPlayer link in the story. It's two years out of date.
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Jeff Hillier
(@JeffHillier6) reported
@JaneMichael62 I pay but my kids watch bbc iplayer . I didnt pay enough . Was 7 pounds short, my error . Got threatening letters etc .
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Matty 🍒
(@ArtOfMatty) reported
That BBC iplayer advert is the worst I’ve ever seen
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Simon Templar
(@SimonTe53732612) reported
@Keithpoker1 @eva_angel9 Nope, I think the real corruption is much more complex and much more boring than this kind of stuff. A good documentary was Hypernormalisation by Adam Curtis, on bbc iPlayer. Basically all about maintaining status quo, because tackling real problems, is too hard
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Harry Wilding
(@HarryWilding_) reported
Why is @BBCiPlayer always such low quality live? Everything else is fine for football but iPlayer feels like it hasn’t been updated in a decade #ARSNEW
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Tom Whitaker
(@bommy) reported
@SarahMoff I thought my iPlayer was broken. Thank you for this public service tweet.
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chaxrldorgan♏
(@chaxrldorgan) reported
Why can't I find blues on BBC Iplayer??????? Help me @BCFC #bcfc #blues
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Ian Roberts
(@IJRobbo) reported
I wanted a film to watch tonight. 'Tinker, Tailor, Soldier, Spy' I thought. But Gary Oldman? No I can't stomach him. A truly terrible actor. "I know, 'The Revenant' is on the iPlayer, I haven't seen that yet" I thought. But then "WHAT!!! Tom Hardy is in it!!!! AAAAAAAGGGHH!!"
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Jessica 🦋
(@ittsJess) reported
Omg serpent bbc iplayer is MADDD n worst part is everything happening is real
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findlaynapier
(@findlaynapier) reported
@swagjohn It’ll still exist but on a much smaller scale. The audience figures and income has plummeted. Who, apart from small number of fans, wants to watch someone streaming from their bedroom when they have quality sound/image via Netflix/iPlayer/Amazon?