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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (52%)
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Buffering (31%)
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Sign in (13%)
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Crashing (4%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Buffering | ||
| Sign in | ||
| Playback Issues | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Ooh Arr! it's Stuart Seaton
(@artStuvsSeaton) reported
@CorinneColes5 Maybe it's checking a database online for the address it's at? I'm not sure exactly how those things work, all I know is I can listen to BBC Sounds Radio live and on demand on my computers and phone without any problems. Do you have an account with BBC Sounds? (not the iPlayer)
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Clodagh Dunne
(@ClodaghSnarks) reported
@UnicornsSparkl7 @morphrob Odd. I’m in Ireland and I get most of your broadcast channels just fine. I can even watch 4 On Demand, though it doesn’t let me watch it live online. Still, I can watch it live on TV no problem. Same with BBC, though the iPlayer only works for radio. I do like Radio 4 comedy.
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Joe 🇺🇦 #PocketSunflowers
(@Joe_DMB) reported
@BBCiPlayer Why is the picture quailty for many of the things you stream barely SD quality? It’s pretty unacceptable these days to stream most content in the poor quality that iPlayer does.
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róisín
(@holbyxbeauchamp) reported
i wish more than anything that i was at home rn iplayer is my worst enemy
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David Yates
(@rbbrslmn) reported
Ultimate first world problem here but iPlayer UHD stuff looks awful on Virgin box but glorious on PlayStation, is there an easy fix?
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Trev will do.
(@wonderfultrev) reported
@AngelaBarnes So many services are still behind the quality of iplayer for Subtitles. It's 2022 for gods sake. Even Teletext was better!
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Gilly Gray 🐕🏴🇬🇧🇨🇭
(@GillyBean68) reported
@SonyUK Can you help with finding and adding Apps? My in-laws have a 50W8 Bravia and iPlayer is no longer available on their Apps page. There is no way to search or add it. There is also no catchhup services or ITV hub.
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enigmajx #FBPE #FBPPR 🏴🇪🇺 💻
(@enigmajx) reported
Last programme of the evening for child no. 2 and they opt for @OperationOuch on iplayer. Ok ... no problem ... except that both younglings opt for the pootastic episode! Thanks @xandvt & @DoctorChrisVT 💩!!!
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Paul Crocker
(@PoeticXscape) reported
@JenellaGSBusted It’s not an official one it is bootleg but very good quality. I started watching it on iplayer then looked for the dvd it is a very long series
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Ev Lenz
(@EvLenz) reported
I think the internet is broken. 4 on demand, BBC iPlayer and YouTube aren't playing either.
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Susie M(ais qui?)
(@wrathofgod) reported
@Plusnet Of course. But why should I have to? It's frustrating. Compare to something like the iPlayer log in, or Pinterest, with a pop-up box..those are not cluttered with poorly placed and spaced eye-clutter. It's an accessibility issue.
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David Armitage 🇺🇦
(@DavidRArmitage) reported
@tkinias @katherineschof8 iPlayer, yes; BBC Sounds, no. (Need my R3/4 fix!)
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Trillion_36
(@trillion_36) reported
@BBCHolbyCity This episode (cast and crew) needs to be put forward for some serious awards. The episode was heart breaking on so many levels. Isn’t there a petition that can be started to have it back? Worst BBC mistake. In the meantime we need all episodes on iplayer to keep us going.
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Will Taylor
(@willjoeltaylor) reported
@BBCiPlayer the iPlayer app starts short episodes, like children's shows, 7 or 8 minutes into the episode for some reason. Only notice it when pressing the "Next Episode" button. Not sure what's happening, can you help?
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love is the message .expect banter
(@lukeunabomber) reported
whats good to watc Netflix/iplayer just a small caveat . If you are one of those awful smug cringe embarrasing Guardian ***** that thought ' DONT LOOK UP" was funny/radical ground breaking that stupid people didn't get ( lols 6th form radicals )DONT ******* ANSWER night x
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Debbie Young
(@Debbiealiyoung) reported
BBC iPlayer Logan High. My cousin just found the school program on the iPlayer. Episode 3. I'm glad I don't go to that school. A chemistry test , the teacher remarks to one student are a failure and not even trying. Friendship. Girl trouble keeping friends, we all go through it.
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Phillip Parr
(@wizpip) reported
@alexhansford @marxculture @netflix I agree it should be part of general taxation, but also that non essential parts of it should be subscription based. And iPlayer should at least be the same quality as Netflix HD!
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Steve McLoughlin
(@zipplebak) reported
It's great being part of "Global Britain". Trying to access Question Time online..... <<BBC iPlayer only works in the UK. Sorry, it's due to rights issues.>>
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moogal
(@moogal) reported
@daverochard Sometimes I have to go to the actual schedules and work from there. It shouldn't be this hard. The old "iPlayer Radio" page just had a list of every comedy radio show that had been played out in order of how recently it was last played. I just want that.
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ChrisMarple💙💛 🕊
(@QuaakFrosch1) reported
@berbar66 @Sharonmuskebear Thats another one, this one is in production. The one on iplayer is called Please Help
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c 🔥raging hard boi🔥
(@touchreceptors) reported
UK's getting Gentleman Jack first...... and i'm hearing you need to jump through a lot of hoops to get access to the iplayer overseas 😭😭😭 WHAT'S A GIRL GOTTA DO TO GET HER BRITISH ******* PERIOD DRAMA FIX
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Robin 🇺🇦
(@factsnfigures_) reported
@herealexhere Listening now and yeah, it's pretty raw and abrasive (in a good way). Having trouble with the doc. BBC iplayer only good in the UK. Boooooo. I'll find another way.
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The_King_Of_Nolan_001_Official
(@ThomasP64163702) reported
@RG_Bhaji @bbcdoctorwho I tried that it said BBC iPlayer doesn’t work in Ireland, I tried different ways to watch Eve Of The Daleks but nothing so I have to wait until Bank Holiday Monday, and my grandparents don’t even put on Doctor Who because they hate the show 😒 🤬
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frankie 🐈⬛
(@oswinpilled) reported
is there a way to get bbc iplayer to work in america
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Paul Amery
(@newmoneyreview) reported
@danielsilas @hhesterm your iplayer link doesn't work
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David Land
(@DrDaveLand) reported
@BBCiPlayer so, whilst I sit in misery in my Covid self isolation away from family and friends, you suddenly take away series 10,11,12,13 and 14 of @BBC_TopGear from iplayer. obviously they are all terrible human beings, but I the travel stuff is distracting. Why now?
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Ian V
(@ian_veness) reported
@clare_davidson1 @helen_barnowl @leoniedelt They are relevant. Would you like a surgeon to operate on you with no mask? They do work, but not 100%. I suggest you see if the Royal Institution Christmas Lectures are still available on iPlayer where JVT gives a good explanation around masks.
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BoysFromTheBalticStar
(@BoysBaltic) reported
BBC iplayer has been showing all the old Top of the Pops episodes since 1980. After years we're up to 1992 which is just about to get into my teenage years. Annoyingly the number 1 last night was a terrible song by Jimmy Nail which has now been in my head all day. Send help.
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Lee Bragginton
(@LBragginton) reported
@MissLollujo @CBeebiesHQ Thats knackrd as well. Iplayer app is sking me to ring an 0800 number to get a code to sign in? Im never signed out! Joke! And we pay a tv license for this crap!
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🏳️⚧️day🏳️⚧️
(@daylight_m_) reported
@AngelaBarnes @itvhub @KathyBurke I cant get BBC iplayer subtitles to work. I just wanna watch my comfort show BBC and you're making it really hard.