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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (53%)
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Buffering (31%)
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Sign in (9%)
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Crashing (7%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Sign in | |
| Kingston upon Hull |
Buffering | |
| High Wycombe |
Buffering | |
| Canterbury |
Playback Issues | |
 Colomiers |
Buffering | |
| Barnstaple |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh
(@hugh_says) reported
@AmazonHelp Yes I have tried restarting / updating it etc. Just noticeable on downloaded bbc iplayer content. Laggy frame rate etc vs streamed quality.
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Sarah
(@PIPAssessments) reported
@CFraserBBC what’s happening with Context? It ceased at 10 having only shown 30 mins, showing News At Ten now and even iPlayer showing only main news. Has Context turned to 30 mins now or there been technical issues?! 😣
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Martin Raynes
(@MartinRaynes) reported
@davemorrissey64 @abigailthaw Luckily clarity has been brought to this issue. Guardian has substantially revived its claims. The Attenborough/BBC series was for 5 not 6 episodes & all will be broadcast on TV & iPlayer. There is a separate single programme not by BBC. BBC bought rights to it for iPlayer alone
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Melissa Midgley
(@SecretiveStuff) reported
@BBCBreaking @BBCNews Not everyone has the ability to watch it in an online format - it seems a bizarre decision to supposedly film the final episode of a series for a platform that not everyone can or wants to access. iPlayer is comparatively one of the worst online platforms there is unfortunately.
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Dr Kat Day (she/her) 🏳🌈 🧪🐙
(@chronicleflask) reported
I am at home with an under-the-weather child and I just need to tell everyone, ESPECIALLY Pratchett fans, that The Worst Witch adaptation (on iPlayer) is flipping marvellous. Really, really good. Don’t write it off as a kids’ programme: give it a watch.
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Sam Hain
(@SamHain55) reported
@TheSimonEvans The implicit premise is the BBC as an institution that is an obligatory subscription state broadcaster should exist in that form It shouldn’t iPlayer provided a means of making a voluntary paywall & add pop archive shows whilst using free broadcast as an advert Problem disappears
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Rodda ⚫️⚪️
(@Rodskiiii) reported
@jgnufc1 Haven’t paid mine despite multiple letters. Don’t watch live tv, done watch bbc iPlayer etx. Use broadband and have monitors for gaming and work. Even put the declaration confirmation stating my reasons and I still get letters. Absolute sham.
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A13 Beckton
(@markintime) reported
@ccgr8_ Same - tried watching today on iPlayer and it was awful
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maxine
(@maxine153) reported
@DefundBBC Help lol I only watch bbc iplayer do I have to pay for a license still ?
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Stevie Nix
(@Snickknacks) reported
@Effiedeans Yeah but without a TV licence you can't work yourself into a state of utter depression watching Happy Valley on iPlayer over dinner. And who wouldn't want that?
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Siôn Tomos Owen
(@sionmun) reported
My wife has been trying to get a hold of the BBC TV adaptation series of Catrin Collier’s Hearts of Gold. It isn’t on iPlayer or available to buy on any streaming or Download, it’s only available on Passion flicks or Britbox in America NOT in Britain. Can anyone help her out?
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Paul Winchester
(@PaulWin49063949) reported
@Aiannucci @GaryLineker In the same week, David Attenborough had an episode shunted to iPlayer because it would upset the RW, and Fiona Bruce excusing assault as a “One off”, after the accused had been lauded as a good chap by a former Tory grandee. All for impartiality, but it has to work both ways.
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Dean Kavanagh
(@dean_kavanagh) reported
@dad_climate @GreenRupertRead The BBC will have paid for the rights, as (justifiably) the production company will want paying for the work (and they would almost certainly want more if a series was on linear TV vs iPlayer). Your tweet reads as if the BBC is doing them all a favour!
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ClimateDad
(@dad_climate) reported
@dean_kavanagh @GreenRupertRead but the sixth episode made by the same people - no doubt of similar quality was "picked up" for iplayer and not TV - makes no sense.
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Gazza
(@GazzaArsenal) reported
@OoohToBeAGunner @DanielArsenal1 @the_cannon Watch the Panorama documentary about it (resales in general) via iPlayer - they can list a ticket and then source.. many don’t or can’t get them so they refund. Often is the same people doing it for gigs, games/sport etc.. it’s just wrong, but not illegal - that’s the issue.
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Melissa Midgley
(@SecretiveStuff) reported
@CyclesSally @GreenRupertRead Not everyone has the ability to watch it in an online format - it seems a bizarre decision to supposedly film the final episode of a series for a platform that not everyone can or wants to access. iPlayer is comparatively one of the worst online platforms there is unfortunately.
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Mary Robinson
(@MaryRob59944406) reported
@Whirlygig5 We watch TV as normal but watch so little anyway ( only GBnews). Had to complete a declaration that we don't watch live TV and no BBC iPlayer. No issues in the last year or so. I heard you might get contacted by someone doing a viewing survey but if so it's a BBC front.
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spuoɯɯɪS əʌəʇS
(@simmo1024) reported
@GBNEWS The problem is it won't be 'scrapped', instead a levy will be placed on council tax payers - in short, those that don't currently pay the TV licence will not be able to avoid it by not watching live tv / iPlayer.
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Helena Horton
(@horton_official) reported
When asked if she would like the 6th episode to be shown on broadcast rather than iplayer, CEO of WWF Tanya Steele tells #r4today “what we do want is for people to see that documentary”. She says BBC never intended it to be broadcast - but that it shows the problems nature faces
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Simbalion101
(@simbalion101) reported
@ColossalReturns I am home I know what I am having tonight to eat. How are you now and how long does it take you to get to work and home. Do you get on the DLR at Lewisham. We just watched iPlayer all afternoon with how we want to keep things at assist?
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Alan
(@A1an_M) reported
@bertiecharlie @GBNEWS @Jacob_Rees_Mogg I don't watch any BBC broadcasts, not even on catch-up as you need a licence for that. I don't have a login to iplayer.
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Jackie Mayes 🇬🇧
(@JackieMayes5) reported
@Hairyloon @Judyhew70906138 @domdyer70 Why. If they were always going to put on iPlayer as stated by the company that made it I don’t see an issue. Available to everyone that has access to BBC programming.
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Hal
(@HalAgin1415) reported
@bbcpress @BBCiPlayer I may be doing something wrong here but every time I attempt to use the IPlayer, the programs that are available are all with signed language. I have no problem with this but is there not an option to view programs on IPlayer without sign language ????
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Cat
(@TheCatZeke) reported
BBC iPlayer and BBC sounds are the worst platforms to try searching for anything
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RichardCycles
(@ABriskwind) reported
@NOWHelpTeam Hi. Trying to watch any programme on #NOWTV via the PS4 is shocking recently. Buffers every 10 - 60 seconds. Delete the app and reinstalled. Same issue. All other streaming platforms (Apple, iPlayer, Amazon etc) work perfectly. Have you updated the app recently?
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John Harrison 🇬🇧🇮🇱🇺🇦
(@labourloyalist) reported
@Sensible_Party They're on at 10.30pm & on iPlayer 😳 I work 2pm to 10pm so paying a shed load of cash for live games I can't see seems daft. Paying Sky rates for highlights when it's free on the Beeb also daft I appreciate your input, but I'm not actually a ******' cretin
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Nick Mitchener or crossjack or crossjacktar💙🔻🌻
(@crossjacktar) reported
Sick of that irritating man telling me how easy it is to sign in on iPlayer. My laptop already is signed in so there is nowhere to put this stupid code to sign in my TV
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Paul Cook
(@exponytailpaul) reported
@ITVXhelp @ITVX We went through this before. Sony smart tv. No problems with my wifi, netflix, prime, iplayer etc. I saw trustpilot reviews, 96% 1 star and all quoting the same problems. The problem must be at your end
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Richard Lovelock
(@richjlovelock) reported
@ShowbizSimon @Guythegrape @stuarthazeldine It’s over now a deal has been struck and everyone is delighted according to the news. I still would like to see a lite version of MOTD, no pundits just the games, even if it’s only on iPlayer it would help make the licence fee more palatable.
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Calculus
(@Calculu84320452) reported
@GB_CustomerIQ @BBCr4today We happy few will be able to see it on iPlayer, and learn what makes the BBC unable to broadcast what might be Attenborough's last stand and try to obfuscate the issue on #R4Today this morning.