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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Sign in (31%)
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Buffering (25%)
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Playback Issues (25%)
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Crashing (19%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Didcot |
Playback Issues | |
| Southampton |
Playback Issues | |
| Cheltenham |
Buffering | |
| Aberdeen |
Sign in | |
| Cardiff |
Buffering | |
| Chichester |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Carl James
(@carldjames) reported
@emmybooth It's on iPlayer, if that's any help.
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Pete Tonkin
(@pete_tonkin) reported
@plaingoldband Trouble here is, there's 3 people in the house, all watching one of Netflix / iPlayer / Amazon / Disney. And BT's 16Mbps can't cope. (I could wait until the boy moves out, I suppose!)
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Naomi Daw PFRGS
(@Naomi_Daw) reported
@Levisonwood @trtworld Awful stuff. There was a recent episode of This World that touched upon the destruction of religious sites in Nagorno-Karabakh - think it’s still on iPlayer
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violet sly
(@poetrytithe) reported
@abilliontimes @Nick_Intrepid @BBCiPlayer "BBC iPlayer only works in the UK. Sorry, it’s due to rights issues" oh well. Sounds worthwhile though.
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Gaz1888
(@gazclark28) reported
@Brother_Celtic The tribute to Queen on BBC 2 was quality tonight...Get it on iPlayer if you didn’t see it👍🏻
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Annabel Rackham
(@AnnabelRackham) reported
@SamsungUK Hi Samsung, 2 days ago BBC iPlayer wouldn’t load on our smart Samsung TV. Do you know how we can fix it!
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deroute
(@sirboast) reported
@M1chyb33 I’m from the uk, Sherlock is still on my Netflix for me. If it ends up getting removed I recommend getting the bbc iplayer app, Sherlock is on there. That app is free (I’m not sure if you still need a tv license for it, but it should work if you are in the uk). :)
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Alan Richard
(@HaywoodAlan) reported
@CJPhillips1982 Anyone's Iplayer not working
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Marilyn
(@womaninblue1050) reported
@virginmedia Please read my tweet again. I said the quality on the Amazon app on my tv is abysmal and that is why I use the app on Virgin Media but that wasn’t working. Neither was your BBC iPlayer app. Everything else was fine. Both now working again so you must have had a problem your end.
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Greg
(@RainyShed) reported
Does anybody have this issue with iPlayer on PS4 where after a short while it just suddenly stops playing. Then the image shrinks vertically with a grey bar top and bottom appears.
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E i n e z 🎬🍷🏁
(@EinCrespo1) reported
@AussieRavenclaw You're right I don't have an idea but when The Serpent was on earlier on BBC One's Iplayer there were some French Canadians that didn't have any issues with her accent. Can't win em all.
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Sam Pud Groves 🌟🌟🌟🌟
(@Mrpud2u) reported
Dear @BBC I know you're busy bad mouthing the police and the NHS right now but why the chuff isn't the #WomensSixNations on any of your main stations but banished to the awful Iplayer...The six nations deserve better than this...Women's Rugby deserves better #England #EngVrsSco
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Somerset
(@Somerset01) reported
@CityFibre A good broadband speed for streaming is at least 1.5 megabits per second (Mbps) for TV services such as BBC iPlayer for standard streaming, or 2.8Mbps for HD quality.
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Thayer
(@Thayer) reported
Can anyone help me out, I can't find the direct link for the women's rugby on at 3pm. Everything just says "iPlayer" but I want to send the actual link to someone. HALP!
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Jennifer Gascoigne
(@aprilevent) reported
@DrJaninaRamirez @BBC @BBCiPlayer Hope someone puts them up on youtube - bbc iplayer doesn't work in Italy :-(
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Paul Wheeler. Racism is a disease.
(@PimlicoBandit) reported
@ScottyHayter @jed_mercurio @martin_compston Iplayer doesn't work here but I can get the first 4 seasons for now and worry about the rest later.
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chloe💥
(@moonflwers) reported
@sapphicswft bbc iplayer doesn’t work on mine anymore — v weird
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DassieGirl1
(@DassieGirl1) reported
@bt_uk @DrJohnCosgrove Exact same problem here too. Netflix, All4, ITVHub all work fine. iPlayer crashes BT minihub
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Patrick Ahern
(@Patrick09514193) reported
I missed #LineOfDuty last night and I’m not in the UK so I can’t use BBC iplayer. Can anyone help with where I can watch it??? #LineofDuty6
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Patch
(@Patchworkwords) reported
@BrettMBowland Oh I meant to say, they are all on iPlayer, but iPlayer is notoriously anti-VPN so you might have trouble trying to view them
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Mike Jennings
(@mikejjennings) reported
The most complicated thing about #ExtremeE is trying to work out when it's on TV/YouTube/iPlayer etc, it's an actual maze
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Margaret Atherton
(@mags_ath) reported
@itvhub ITV Hub must be the worst TV catch up channel for buffering, freezing and before and after the ad breaks you get the "whoops something went wrong" message or just a black screen and you have to reset it, can't you sort this out? Don't get this problem with iPlayer
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Tigress Talia
(@tigress_talia) reported
@R1100GSBlueNose BBC removed iPlayer from some Sony TVs because the firmware couldn't be updated to provide the quality of picture 'we' wanted. Left me buying a new TV I didn't want as a result
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𝐋𝐕
(@LV1RK) reported
@LadyReenz @NetflixUK The ending was awful. Loved Pretty Little Liars but I haven’t watch the spin off show on IPlayer with Mona and Alison. I do wonder if I’d like Riverdale but it’s been going on for so long now.
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Ali Hope book addict
(@Heaven_ali) reported
I recently started watching Spiral on Iplayer. It's pretty dark, but I am slightly obsessed. Just finished S2. Can't help but wonder if the French police really operate like that. I mean surely not! So good though.
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Jacob Jones ⚛️ 💻📱🏴
(@JacobJo88852991) reported
@theannalytical Netflix for US drag race but have to suffer through the terrible video quality of the bbc iplayer for U.K. drag race. 😤
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Jack Wiggins
(@WiggyWWFC) reported
@LeoGardner19 @premierleague Not even that, I stream football on Sky Sports via Now TV, BT Sport via the BT Sport App and BBC on the iPlayer, not once have I ever had a problem with any of them. Every time I use Amazon Prime the video buffers, freezes and I always end up watching in 240p. It's ****.
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Don
(@DonOfTheDeadMk4) reported
The ******* BBC iPlayer is a diaster area. Always buffering never have a problem with anything else streaming on my firestick.
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Brian Moore
(@brianmoore666) reported
@sunrayswench 601 freeview or sign in to iplayer
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Vicky Sharp
(@vickysharp1) reported
@BBCiPlayer we have a roku 3900eu. Still can't get bbc iplayer to work. We've tried updating, removing then adding the channel but it just freezes the system when we select it. What's the issue?