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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (31%)
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Sign in (27%)
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Playback Issues (25%)
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Crashing (16%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Hackney |
Playback Issues | |
| Poplar |
Sign in | |
| Horncastle |
Sign in | |
| Leicester |
Crashing | |
| London |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Mair
(@amairphoto) reported
Just fiddled around with my Nvidia Shield for half hour and managed to get BBC iPlayer and ITV Hub to work again. Now I don't have to listen to the awful commentary from Taylor Twellman on ESPN. I can now enjoy the Euro's without him!
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CharlesGreig
(@CharlesGreig) reported
@AmazonHelp I need help getting iplayer to play in 4k on my firestick 4k, you didn’t give me an answer on how to do that? I’m assuming you can, but it just seems like it’s not an option… weird
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David Furness
(@davidfurness) reported
@Stephen_Neal @TVtechIRL That reminds me, we've got some large 4K TVs at work for a gallery project, I might have to see if they support UHD HDR iPlayer this week.
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Steve Snape 🇪🇺
(@BBMSteve) reported
@Maustallica We used to use Smarty DNS, but they had big problems unblocking BBC iPlayer a few years back, so we had to leave them. Their service is probably better than SmartDNSProxy overall, though. Both also offer VPN services.
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Amelia 🇫🇷🇫🇷🇫🇷🇫🇷🇫🇷
(@Amelia9896) reported
Love hearing the next door neighbours garden celebrate and then seeing the goal two minutes later. IPlayer is so awful
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Bryan John
(@BWelbourn24) reported
@KermodeMovie it is a crime that your Sercets of Cinema is not on DVD or available in its entirety on iPlayer. What needs doing to get BBC to fix this?
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Dave Field | Morocco Dave
(@morocco_dave) reported
Have started watching the original "Tinker, Tailor, Soldier, Spy" on BBC iPlayer (yes, again. It's all @richard_littler's fault). Anyway, if you've never seen it please correct this egregious error and go and consume it forthwith; it is a true masterpiece.
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Qassim
(@qassim_uk) reported
I have the iPlayer UHD / HLG stream on for the England match in the background. I heard the neighbours scream "yes!!!" - then like a minute later I saw the goal. The stream is very good quality & performance wise, but the delay is a shame. Not a huge deal, but still.
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Karl smith
(@Karlos375) reported
@BBCiPlayer @andyclayton Not easy to find !!! My link from the tv iPlayer notification doesn’t work ! Had to navigate iPlayer to find it 🙄🙄 #scrapthelicensefee
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David Furness
(@davidfurness) reported
@simonhardwick Impressive. Ditto. I'll try and rig 4K iPlayer at work. Don't have any 4K at home.
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Joe Mott
(@motti82) reported
@Grumpyrocker You have to go via iplayer, I thought it would work via the red button channel but no.
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🖤Em
(@EmVictoria4) reported
@MylesRakSu I’m waiting on iPlayer, no issues
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Gaz
(@OfficialGarryMc) reported
Anyone else watching the football on iplayer and having issues? I need to get this sorted ASAP I can't miss tomorrow
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LDFades 🇫🇷⚽️🏆🥖🧅🧀
(@LDFades) reported
UHD not working on iPlayer? #ENG
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Phil Mitchell
(@PhillipM1tchel1) reported
@BarringtonDutt1 Absolutely awful quality even on the iPlayer. It’s like they’re filming it on a camcorder from 1990. How can they go from 4K in the World Cup to this? Mrs thought I was playing FIFA on the Kids Wii #Euro2021 #EnglandvsCroatia
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TheButterySpaniel
(@buttery_spaniel) reported
@SonyUK Hey Sony, sucks that I cant watch iPlayer UHD Euros matches on my £2.5k Sony tv. Any help please?
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Losing You For Good
(@ian40766) reported
@ScotlandNT Not allowed to take photos at work. Ahem! Not that I would do that Boss, especially not using BBC iplayer, oh no. #ScotlandHQ
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mohamad elhusseini
(@mamoo75) reported
@BBCMOTD @BBCSport The stream in iPlayer 4K is not available Fix it please
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captain odair ♆
(@pauloajsilva) reported
BBC iPlayer is the worst thing. 🔨
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Richard Sobey
(@richardsobey) reported
Trying to watch #engcro on iPlayer with a 4k fire TV stick, connected via ethernet. Quality is not even HD, feel like I've stepped back 15 years in quality. Guess it's simply overwhelmed, or I have an issue somewhere?
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Anthony Mair
(@amairphoto) reported
Just fiddles around with my Nvidia Shield for half hour and manages to get BBC IPlayer and ITV Hub to work again. Now I don't have to listen to the awful commentary from Taylor Twellman on ESPN. I can now enjoy the Euro's without him!
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Steve McCarthy
(@stvmccrthy) reported
So it seems my options are watching in low quality in iPlayer via VPN or watching on TV with German commentary.
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Simon Edwards
(@Turak64) reported
@UHD4k @BBC Aye, just so I can use my virgin tivo box, rather than the TV apps. Minor issue, but just makes it easier. I'd take an update for the xbox iPlayer app as well. Just my personal preference
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playwell reubzy
(@reubzyy) reported
if your england game quality is bad go on iplayer and watch in ultra HD
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Andy C (Legacy Fan)
(@FooWhiter) reported
@LUFC_GEORGE1 Yeah strange the TV will still work & not the WiFi. If I stream something on the BBC iplayer the entire grid goes down
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steve_mynott
(@steve_mynott) reported
Is it just the iPlayer stream or is the usual camera shot and video quality terrible?
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Saturnine
(@Satu7nine) reported
@bbc @BBCSport I seem to have a choice of watching #ENGCRO in 1080p and 5.1 audio through Sky or UHD and stereo via iPlayer. Why do I have to choose between picture and audio quality? Why isn’t there a UHD 5.1 broadcast?
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Stephen Bush
(@stephenkb) reported
The brief lag on my iPlayer in which I was trying to work out if that first cheer was our Croatian neighbour was the longest in my life.
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SpeeEeedwaGON
(@GreekButNoBeard) reported
@AshleeGraham5 is ur iplayer completely shite quality or just mine? ******* 144p or some ****
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Ray Griffiths
(@MondDevon) reported
BBC iPlayer dropping out, awful UHD colour rendition. HD Freeview by far the better viewing option #ENGCRO