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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Playback Issues (59%)
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Buffering (28%)
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Crashing (10%)
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Sign in (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Playback Issues | ||
| Buffering | ||
| Crashing | ||
| Buffering | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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James Snodgrass
(@MrJSnod) reported
Dear BBC, can you work it out so your iPlayer stream isn’t so far behind being live that I receive a BBC News alert of the result before the last penalty is taken?
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Ryan
(@ryan2390) reported
Well that was a yawn fest. More important issue is I want to know why our iPlayer stream was 2mins behind the neighbours' Genuinely curious.
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Mr Swanson
(@pedalsandgears) reported
@ibikeburwash Having watched 'The Real McCoy' on iplayer recently, having remembered it being great when I was younger. I can't help but draw similarities. It was funny in such a narrow social context, it hasn't aged well.
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Elle
(@KindOfNorthern) reported
The worst possible time to be watching anything on iPlayer.
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Marc
(@Stitchy_626T) reported
@scottymeuk @BBCiPlayer I find the opposite. I find the IPlayer awful with buffering issues constantly on Samsung tv's (not just mine). STV player is also far superior to ITV player
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Craigsheppard1642
(@Craigsshepp) reported
@timfarron Watch the Mark Walters documentary on Iplayer, scottish supporters treated him horrifically. It's not just an English problem
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The Nugs Bear
(@bear_nugs) reported
iplayer @BBCiPlayer stop stuttering. Don't care if the quality has to drop. Don't want to miss the game.
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Maisie
(@Maia_mfan) reported
BBC iPlayer isn’t connecting to my tv so I can’t watch good trouble 😭
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Jamie
(@ArcheryContest) reported
@kxsmo @MisterWenger Don't think so, usually on iPlayer but obvs doesn't help you
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Jon 🇪🇺🇬🇧🇩🇪
(@jon_and_juice) reported
@longdistblue @mrdanwalker It's still the minority. The BBC had something like 30m+ viewers across TV and iplayer. You can't say there are over 15m people like this. The problem we need to recognise is, the moinority is not as small as we used to think, plus they're the ones who will always travel to games
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Kwami Odoom
(@kwamiodoom) reported
Doesn't help that iPlayer is a minute behind so we heard the screams and knew it was coming.
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Rowan
(@caldwellrowan29) reported
Now do I go for BBC iPlayer which will be two minutes behind but will work or ITV Hub which is only a minute behind but won’t work?
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✨ Kaz’s pink Bonnet🧚🏾♀️🐉 ✨
(@itsMoNiQu3) reported
BBC iplayer… you had one job. Please fix the delay😫
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k ♡s a
(@IuvIuv4joshie) reported
who wants to give me their itv login or their iplayer login ????
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Matt Senior
(@Bitterlaketrout) reported
@MartinSLewis I didn't know Itv were showing it. Iplayer doing UHD is a big factor as we don't have a working aerial. And @itvhub being awful generally.
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Elaine H Bruce
(@ElaineBruce61) reported
@MartinSLewis Could you add as an option - would love to watch but in Spain and due to Brexshit iplayer, ITV *** etc etc no longer work🙄
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What's On The Tapes
(@whatsonthetapes) reported
I'm looking forward to finishing work at 8pm tonight and finally watching last night's football match on iPlayer. No spoilers please.
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sho-na b 🏴❤️🇮🇩🌏
(@shobenScot) reported
@BBCScotlandNews please can you help me find the FM's @NicolaSturgeon's covid briefing today? It's not available on iplayer although no problem finding the irrelevant (and therefore dangerous) PM's briefing for England. Essential public health messages need to be available.
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Crooklar
(@Crooklar) reported
@the_borb @SonyUK Does iPlayer work on your phone/pc Have you uninstalled it / re installed it? Is there an option to clear the cash for that app
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Borb
(@the_borb) reported
@SonyUK I'm connected via a ethernet cable not over WiFi the router is also right behind the TV. All other apps work as expected just iPlayer, I cannot uninstall it nor is it on the app store, I cannot be the only person surely?
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Conor
(@Conconor) reported
@GaryLineker @BBCOne @BBCiPlayer Including several mil fraudulently using vpns to watch iplayer abroad so no records broken there for national viewing #vpn #Euro2020Final
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Lau Melon
(@surminus) reported
@liam_dos I watch on iPlayer and have this problem, I have to close my window to avoid spoilers
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Helen
(@_WildfellHall) reported
@kimwright741 I've gone to my home office to work and keep flicking between work, Twitter and BBC iplayer - not a lot of iplayer right now!
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Aleina V
(@Aleinav) reported
@BBCOne I hope the iPlayer doesn’t crash during the match as it’s already paused 3 times. Come on #England🏴
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Alison Perry
(@iamalisonperry) reported
@mollyjforbes @BBCWomansHour @trinnywoodall Gah! Missed it, was engrossed in work. Got to wait for it to appear on iPlayer catch up now!
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Patrick Melton
(@pmelt) reported
@JakeLloydBacon @jimmycarr Any good vpn and iPlayer and stuff like that should work.
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Dario Aqua
(@darrenwaters) reported
from
Cardiff, Wales
@EvilBoris I’ve given up trying to watch UHD on iplayer. Never seems to work well.
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alex 🏴
(@sukisben) reported
iplayer has decided to not work anhmore so i will be ending it all goodbye
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Hugo Ander Estrada
(@Ander_Estrada19) reported
@Sony Can someone help, I just bought a Sony x77a80j Sony Bravia and I can’t seem to find or be able to install BBC IPlayer or ITV Hub
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Owain Sutton
(@OwainAlty) reported
@AprilPreston_ On a 90-second buffer now on iPlayer, so will have to guess what that means...