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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (41%)
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Sign in (26%)
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Playback Issues (26%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Playback Issues | ||
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy Higginbotham
(@NanhiggOxfd) reported
@alexbloor It happened when I used my firestick a couple of weeks ago. I was already signed in on laptop but I had to sign in to use iPlayer on the firestick.
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Trump won by a lot
(@suchwinningwow) reported
@danidotx The beeb let me register a TV license from a random address I visited in Thornton Heath, so I can watch stuff on the iPlayer now. Didn't think it would work but it did, lol.
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anna cassar
(@oddbohemian) reported
Is there a problem with the iPlayer tonight? Says it’s loading, screen goes black, tv reverts to terrestrial channel.
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alan b. 🌙
(@beatleebum) reported
@PHlLWANG me sending "i despise iplayer with my whole being" to someone the second you replied this HELP
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joshua morrison
(@snookerstatsace) reported
is anyone else having problems with iplayer and snooker
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Sir Greasy Thumb MBE
(@The_GreasyThumb) reported
@BBCSounds BBC Sounds is awful. I used to listen to the radio on the iPlayer, but now it's impossible to find anything. It's destroyed the BBC's best output.
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Luke Searle #LTUK22
(@LukedInLearning) reported
@XboxSupport From my testing. Not Working: SkyTV app, Netflix, Disney, Hulu, All4 and Amazon Prime. 🚫 Working: ITV player and BBC iPlayer ✅
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Stephen
(@Stephenah62) reported
@sportbible @GaryLineker God help us if that happens. I would just fast forward to the games on iplayer. If it ain’t broke…..
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🦏 riv: house md addict
(@bigchiefrinoboy) reported
@bloodehtwitta literally, i get better quality from bbc iplayer which i can just lie abt having a subscription for and they also dont give me ads at the start of every episode
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Daniel Craig
(@DanielC10857779) reported
@ReinerFrisch Am fine with Netflix it allows me in to view, but bbc iplayer, all4, Amazon and now tv can’t get into. All worked fine yesterday and last night so god knows what’s going on. Problem we face is Microsoft are slow at replying, total joke
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nicole
(@nicoleeva33) reported
does channel 4 iplayer just never work for anyone else?
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queeninthenørth
(@Queen_int_North) reported
Been watching the series on iPlayer about Ernest Hemingway. What an absolute horror of a man. What is it about creative people that they get away with being so awful?
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Nina Hammill
(@NinaHammill) reported
@snookerorg I have reported to @BBC & @BBCiPlayer of general poor sound quality on Seniors Snooker Championship live stream on iPlayer. Includes when Rob Walker interviews players where it's mostly impossible to hear anyone. Please tell them it's spoiling the viewing experience
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Adam Robbins
(@MrARobbins) reported
@rjpritchard @bennewmark @C_Hendrick From a biological standpoint you kinda did. Sleep cycles have been found to help flush out beta amyloids from the brain which may link the Alzheimer's. Watched a decent horizon on the iPlayer last week
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Kim Oliver
(@Kimoliver125) reported
@Premier15s @BBCSport @BBCiPlayer I can’t find it on iPlayer… help please
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Dolphin Diver
(@dolphindiver) reported
@BBCiPlayer please help how, how do I get iplayer to show my local news? If I watch online I get West Midlands news. I want South West. I've looked in account settings :(
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Lee P 🕉️
(@LeeP147) reported
@snookerstatsace @SnookerLoopy_ I've tried that for bbc iplayer but didn't work, although it was a free one 🤔
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huw
(@jonsie) reported
As much as I love the BBC, iPlayer is terrible and it's annoying they keep comedy podcasts on their app for a month, restricting my favourite player
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LeighGoods
(@LeighGoods) reported
@BBCiPlayer The BBC iplayer app will not currently load; is it down? All other TV apps are accessible so not a connectivity issue.
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Alan Charlesworth
(@achrlswrth) reported
@XboxSupport Streaming apps that require DRM are not working (Netflix, Disney+, NowTV). The apps load fine and can be browsed but are not allowing videos to stream. Non DRM streaming apps like YouTube and BBC iPlayer work fine. All services work fine outside of Xbox.
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fooly
(@mashcore4mums) reported
Hammering the BBC iPlayer servers on the night the episode premieres so I can download it, clip it and post it on here with the caption "middle class white women with blue checkmarks when they get called a '*****' on twitter once"
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allanrob
(@allanrob) reported
@DoctorWhoHugh @tvukzone iPlayer website though a UK based VPN. Might work.
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aaliyah is in mourning
(@viilaneille) reported
im at work and then a bbc iplayer ad played and all i heard was villanelle saying “you wouldn’t have come here” and i almost started crying
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Matt Elmer
(@ElmerMatt) reported
@SkyHelpTeam Thanks, but if the programme is midway through it won't be on iplayer. As I said on Q this wouldn't be a problem as it would be recorded to the box.
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Man-O-Kent
(@frowbags) reported
@LeekyB83 @Ballistix99 @EE If it is ok during the day but goes crap during the evening then it's a contention / throttling issue. You could test it with the BBC iPlayer app. There are a few UHD series, play one during the day, then during the evening. It should play fine both times.
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Banjo Kazooie
(@Banjokazooiee) reported
@sportbible @GaryLineker I watch motd after work on IPlayer and fast forward and only watch the matches. I think a show that is only the highlights of every match played on the day would pull in more viewers than a bunch of guys giving there own options.
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James Thornalley
(@james_t62) reported
@XboxSupport Here’s my list of streaming apps. Netflix - not working. Prime video - not working. Disney Plus - not working. WWE network - working. All 4 - not working. BBC iplayer - working. Sky Go - not working.
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Mark
(@_mstephenson88) reported
@MarieDenise1956 @ClaireDoug5 @PaulMerse Be on catch up or iplayer. Mentions the Boro and problems he had when he left
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Mr Best🎤🎤
(@CallMeMrBest) reported
@MMABrad48 Wait, there's a Bellator card going on? Lol. They are the worst at promoting a card. Let me saunter over to the iplayer.
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Marek Isalski wears a mask
(@maznu) reported
@alexbloor Does iplayer work, or does BBC think you're on a VPN/proxy IP? We have had shenanigans with their "IP Intelligence" providers lately which had similar symptoms.