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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (46%)
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Sign in (29%)
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Playback Issues (20%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Buffering | |
| Bristol |
Sign in | |
| Dunstable |
Playback Issues | |
| Croydon |
Sign in | |
| Leeds |
Buffering | |
| Edinburgh |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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yara
(@avctcrkorra) reported
@wlwjuliet i feel like they’re gonna be back especially cuz of those ****** webcam quality iplayer vids
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Gary Griffiths
(@GazG90) reported
bbc iplayer is ******* awful for this match typical
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lara♡
(@benxmitchell) reported
@ballumenders people are watching on iplayer then again on tv 😭😭 sorry that's a definite no from me it's awful
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spotty dog
(@spottyd20733131) reported
@bt_uk @DrJohnCosgrove For what it is worth, have spoken to BT network team. There is an issue with iplayer and EE which BT and BBC R&D have been trying to fix for two months. No idea if/when it will be fixed.
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Rob T
(@RobTonkinson) reported
Even better that they kept the entirety of the technical problems in if you watched it back on BBC iPlayer.
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alec !
(@AlecTHFC) reported
@BBCSport @BBCiPlayer @BBCOne fix your sound on iPlayer Jesus Christ
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ᴮᴿᴵᴺᴳоɴᵀᴴᴱвᴇᴇʀ ◦ ɱɩcɧæɭ
(@bringonthebeer) reported
@Popnhops iPlayer is the worst of the streaming services for lag behind a broadcast feed, but it provides the best picture of the lot
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PS
(@steeleyp_) reported
@IamDavidAskew @BBCSport The BBC streams come from a very capable CDN. Any buffering is not their problem - it's the end user. Be it your domestic connection or excessive load on your ISP and/or cabinet. As stated, I've not had one single period of buffering on any iPlayer match to date.
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.
(@txrisai_) reported
ITV hub need to improve the quality of their live streams, they are falling way behind iplayer
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“damn, double homicide”
(@adje__) reported
My TV serial has randomly stopped working so having to watch this match with ITV Hub on the TV. The quality is SHOCKING…??? They don’t have HD/UHD options like BBC iPlayer. Nasty.
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⚡️⚡️Steven Higgins⚡️⚡️
(@canveyboy1972) reported
@itvhub is there a problem with the hub on Apple TV devices? I can no longer stream live content? BBC iPlayer works, as does All 4 and My 5. Your catch up content works but none of your live streams.
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Steven Blake
(@blakeich) reported
@BBCiPlayer can anyone tell me why Our cops of the North series 1 episode 5 is not on BBC Iplayer? it was on TV before but even I click on my virgin to watch it on iplayer it says there is a problem and when you look on iplayer it's not ther
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Ian Stimson
(@ianstimson) reported
If you flick over to the radio commentary on the iPlayer it at least seems *slightly* more in sync with the pictures. It’s really weird, the comms AND the fx being out of sync suggests there’s a problem at the BBC end rather than the OB. #TURWAL #EURO2020
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The Sauce Locator
(@SourceLocator) reported
@PaPaDikMilkyDom @starrphires Prime, Hulu and Britbox in America I think. Also you could get a VPN and trick iPlayer's ridiculously and fortunately awful subscription verification.
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Coleman Had A Dream - Gêm Y Wlad
(@Colemans_Dream) reported
@welshmaninoz Yeah. Doesn’t work properly with iplayer though
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Oisin
(@OisinDubai) reported
Technical problems appear to have replaced Robbie Savage on my iplayer feed with the radio commentary instead Why can't this happen every time Robbie Savage is on TV? #EURO2020
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Ian durc
(@durc_ian) reported
@amcchisholm @PeopleofLeeds Theres a CBEEBIES version on the IPlayer, lasts over an hour so might be a help
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noisy
(@noisy_requiem) reported
if i was BBC iPlayer i would simply work properly
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stubbyd
(@stubbyd) reported
@stream_theatre stream was meant to have gone live today but all I get is a spinning circle. Your auto help is not and it definitely isn't my internet. I have a usual d/l rate of 250Mbps and at slowest (VPN'd via work) it drops to 65Mbps. I can stream Netfix, iPlayer, etc ??
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elsa
(@hemmcavoy) reported
@CHORLESXAVIERR but the bbc iplayer dont work for me so i have to watch it live
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Thegingerquiff
(@thegingerquiff) reported
@welshjb Saw a bit of it when I got in from work last night. Need to catch it on iplayer
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Chris
(@rowec1) reported
@Baddiel Looks awful in uhd on iPlayer, dimmed as if an OHP transparency has been accidentally left in place. Same for all UHD games except EngCro on Sunday. @BBCiPlayer
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Stevie Rae Williams
(@StevieRae1666) reported
@DrJaninaRamirez @BBC Boo. BBC iPlayer doesn’t work here in Oz apparently.😕
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No free speech on here
(@55andcounting55) reported
Why is the picture quality on the stv player abysmal when watching live football compared to the BBC iplayer. Nothing to do with bandwidth etc it's just utter garbage. @STVSport
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Deaffest
(@Deaffest) reported
Ofcom are asking #BSL users to give feedback on the use of BSL on TV and video on demand services such as Netflix, BBC iPlayer and BSL Zone. This survey will help them to shape the future of sign language on TV and on demand services.
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Gray Sy
(@Syborzz) reported
Ok the football is finished so I won't BBC iPlayer the red button on BBC Two to show me the live action from Queen and you're not working it's not loading why not absolutely ridiculous
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Rachel 🎶🥂☀️💙
(@1310rachel) reported
from
Gainsborough, England
@Neil210670 Well I didn’t finish work until 8ish, quick dash to get a bottle (or 2) of red then didn’t know what to do with myself. Saw it on iPlayer and watched all 3. I really liked it, but kind or worrying if it reflects reality
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Signius
(@SigniusNetworks) reported
No idea what's going on with @BBCiPlayer but the UHD iPlayer live picture quality is absolutely appalling, it actually looks worse than SD & absolute garbage compared to BBC ONE HD
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Somerset Bobbie
(@SomersetBobbie) reported
Despite it being a car crash technically, I'm finding myself watching #GBNews through the day. Chiefly because #BBCNews on iPlayer seems to have developed a problem on my PC and won't play for more than 30 seconds at a time. Are the two, by any chance, connected?
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Barbara
(@Hutsutgirl) reported
@BBCiPlayer Oh woe is me! subtitles still not working on Android phone. Contacted iPlayer via webform, followed advice, wrote again but now webform submissions not working either! In addition to subtitles not appearing despite toggle on, getting unselected audiodescription :-(