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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (31%)
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Sign in (22%)
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Playback Issues (22%)
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Crashing (21%)
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Video Quality (5%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Newport | Buffering | |
Bihać | Sign in | |
Tower Hamlets | Buffering | |
London | Buffering | |
Southwark | Playback Issues | |
Hengoed | Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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India Lover & Bhakt Hunter
(@Hunter16771146) reported
@JaneWilliams_0 I added to my watchlist on iPlayer. Hope to binge watch it sometime soon. 98% rating on rotten tomatoes so must be very top quality work.
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Richie Rich
(@Jrichardlaw) reported
@Andyf127 @profanityswan @ITVX ITV thought “wow, BBC iPlayer is sooo good, let’s make one, but instead of letting you watch the shows we’ll make it play all the ads, then crash. All. The. Time. That way at least we’ll get our ad revenue”.
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Paul Andrews
(@paulandrews22) reported
Daughter's Samsung A8 tablet is setup with parental controls but they won't let me download the BBC Iplayer or Disney+ apps. Can you help please @SamsungHelpUK? Thanks
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Dr Ieithydd
(@yrieithydd) reported
@deafhannah No. I do not understand ITV - I mainly watch iPlayer with a little bit of C4 (new flat has what look like ariel points but they don't work!)
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Dan Carlton
(@DJCarlton1987) reported
@virginmedia having issues with BBC iplayer app on our brand new boxes. When opening the app the whole system freezes and we have to unplug and reboot the box.
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Looped Buffalo
(@LoopedBuffalo) reported
@TervenPride Download a VPN, select a server in the UK, and iPlayer will work just fine.
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Ina 🏳️⚧️
(@InaHewwo) reported
I don't understand where the problem is Why can't we stream BBC iPlayer outside of Britain
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Simon cramp journ/author him/his /unlu in l
(@simoncramp71) reported
@bbcquestiontime Yeah great when iplayer didn’t work due to tech problems now got to wait up till stupid o’clock not happy
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Tony Roberts
(@Redtony71) reported
BBC iplayer Kevin Sinfield The Challenge If you haven’t seen it..do If you have see it again What an example of love for a friend +the strength to translate it into help for those with MND,such a dreadful disease What’ve a contrast with those who allegedly govern us
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Matt Simkins 🏴
(@mattveg) reported
@BBCSportWales @Backstedt_Zoe Would help if you added a link, as it’s not searchable on iPlayer or sports app!
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Andrew
(@ANDREWVK7) reported
@bbcstudios @bbcdoctorwho @BBCiPlayer So there’s about 180ish episodes since 2005 so if I someone watched the entire series that would count as 180ish steams, so that would work out to about 300000ish people watching it on iplayer. That’s not a lot of people. Only about 4% of the population
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Caro Thomas
(@permanentgloom) reported
@BBCiPlayer no service. All other platforms streaming well except iPlayer and itvx. What’s the problem?
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ItchyfeetGroundHopper
(@oafc_prozac) reported
Catching up with TOTP on iPlayer up to Feb ‘94, latest episode goes off to ‘Doop’ - worst record ever hate it with a passion! Sorry @rphamer1984 @miguelinho2910
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Gareth - M5KVK
(@M5KVK) reported
I see @ITVX is still crappy. I have yet to watch a sports game with no stuttering. Ended first half 5 mins behind. Never a problem with iPlayer or YouTube. #hopeless
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Dave The Dunfy Dandie
(@Dunfydandie) reported
@derek_riddell I am at work and will be watching it later on iPlayer. I just hope I can avoid any spoilers beforehand. It could be like that episode of the Likely Lads and the football match. 🫣
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S R
(@ztvco) reported
How can Stv player be so much worse than iPlayer? Watching the Rugby is terrible on this platform
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DrRob 🕶️
(@wookieeMD) reported
@andrpsl Not watching it on BBC iplayer. Audio goin missing, streaming issues. Sort it out goombas @BBCiPlayer @BellatorMMA
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David Smythe
(@Cloagfarm) reported
@ITVXhelp @ITVX It's a 2020 Samsung Smart TV. Have no problem with all4, bbc iplayer etc. After most ad breaks, ITVX freezes. Pressing pause then fast forward briefly then play fixes it. But every ad break!
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🦊 Cate 🦊
(@CateFox) reported
You press pause on iplayer…ten seconds later you hear it playing the next episode 🙄 Seriously has to be one of the worst apps out there for glitches.
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Peter
(@Peter05122415) reported
@BSnowhand @missdianemorgan @netflix "I'm sorry, due to a rights issue, this content is only available on the BBC Iplayer, for which you must pay a TV licence fee."
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Conor Fearon
(@conradder) reported
@rubot It’s on iPlayer. Dunno if there’ll be any geo blocking issues tho
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harper 🏳️⚧️
(@purpleharper1) reported
tragic iplayer doesn't work on the ps3 anymore
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Plastic™
(@heylaurahey_) reported
@ITVX why does your service not work on ANY of my devices ??? i want the old itv iplayer back jesus
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Keir Stitt 🇺🇦
(@KeirStitt) reported
@paulwaugh Surely global fans will be using a VPN to watch it on iPlayer as soon as broadcast? Notwithstanding the legal issues this raises - but then this could be alienated by releasing to overseas broadcasters at same time as BBC broadcast.. Commercial decisions have consequences.
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Mike Scott
(@IrkthePurists) reported
I don’t watch Autumnwatch. But that’s the point - I pay my licence fee so that others can. And they pay theirs so I can get annoyed at Only Connect and be excited when iPlayer puts up an edition of The Lenny Henry Show. That’s how it should work.
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Joolz
(@joolz2610) reported
@cee_flip @MrsLouiseWS Using a VPN, setting it to UK and then watching on BBC iPlayer should work (not tried it yet). At the mo I'm just enjoying these "highlights".
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Dr Lindsay Maxwell @Parisdaguerre@mstdn.social
(@ParisDaguerre) reported
Ok guys - bad planning on my part, travelling to France before the last episode of #HappyValley tonight. What do I do? Try to avoid spoilers until I return? Used to be able to get iPlayer via VPN but they seem to have improved their detection & block it. Help !
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Tony Hazzard
(@tonyhazzard) reported
@ITVXhelp @stu_art_ist @ITVX Shouldn't need all this. It should just work, like BBC iPlayer does.
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Another PARODY ACCOUNT Cinna
(@AnotherCinna) reported
@spuddemos @ITVX There's an app for your phone or computer or your TV (like BBC iplayer). But if you only get terrestrial channels or Freeview "live" on your TV, you might have to get someone to help you set it up.
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John Browning
(@JohnB3003) reported
@ITVXhelp I've got most of the way through 1st episode of Nolly and screen has gone black but the prog continues on sound only. First time I've used ITVX. What's happening? Not impressed. Never had this problem with BBC iPlayer