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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 35% Buffering (35%)
  • 32% Crashing (32%)
  • 13% Playback Issues (13%)
  • 10% Sign in (10%)
  • 10% Video Quality (10%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
London Playback Issues 5 days ago
York Sign in 14 days ago
Manchester Crashing 23 days ago
London Buffering 26 days ago
London Video Quality 26 days ago
Rochester Playback Issues 29 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • leanjeanp
    Jean Dorothy Pedder 💙 (Hudson) (@leanjeanp) reported

    @bbclaurak @BBCOne @BBCiPlayer Right.. I don’t recall, I can’t remember, I wasn’t aware, I didn’t spend much time in my kitchen, I never visited my mother in law, I never checked the funds despite warnings of issues, I never suspected Peter blah blah.. I know nothing!

  • ipswoody
    Mark Woody (@ipswoody) reported

    When are the @BBC gonna fix the buffering issues of @BBCiPlayer tv app? During the World Cup and Wimbledon too 🙄🫣😔

  • Omegapoint111
    zac (@Omegapoint111) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What an embarrassing load of utter ****. ******* awful

  • MelJD46
    Mel D (@MelJD46) reported

    Dear @bbcone @BBCiPlayer, not a problem with folk enjoying #worldcup, truly havent. It has been publicised for months, i dont think every page on the #iplayer needs to advertise it .... #justmythoughts

  • rob70625
    Robin (@rob70625) reported

    @bbctms @thehundred @BBCiPlayer Sounds truly awful

  • AustinsSatnin
    MyboyAustie🌟 (@AustinsSatnin) reported

    Elvis wasn't enlisted in the army after the trouble performance that didn't happen So thats another inaccuracy 4 years on @BBCiPlayer #AustinButler #Elvis2022

  • Grokton
    Andrew (@Grokton) reported

    @dnmcg @BBCiPlayer Hi! Spotted a UI bug on Red Dwarf. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team!

  • QuimHarry
    Harry (@QuimHarry) reported

    @PaulHeatonSolo @BBCTwo @BBCiPlayer I thought something terrible had happened when I saw the TV guide 🙏

  • soapnut48
    S☀apnut (@soapnut48) reported

    @bbceastenders @BBCOne @BBCiPlayer Ben Wadey has ruined this show, Michelle Ryan has been treated appallingly 🤬 Nobody can blame her for quitting, her stories and scripts are terrible. To axe the character permanently is just pure nasty and spiteful. Axe Wadey NOW.. the fans are angry 😤

  • emmettmoore12
    Emmett Moore (@emmettmoore12) reported

    Anyone else having problems with the @BBCiPlayer app? It's freezing all the time and useless on live streams for the #worldcup

  • roland_poland23
    RolandPoland (@roland_poland23) reported

    @RealDMitchell @BBCOne @BBCiPlayer Enjoying it very much, although the terrible blurring of either side of the screen was immensely distracting from your performances and the story.

  • lasagneinmyshoe
    Harumph 😾 (@lasagneinmyshoe) reported

    @bbceastenders @BBCOne @BBCiPlayer He's literally in the flash forward so we know he's in it for 6 more months. The flash forward has sucked so much intrigue out of the show and left a sense of dread as we now know we are stuck with the abysmal twins until New year's as well. Terrible idea poorly executed

  • miss_traceydav
    Tracey Davies (@miss_traceydav) reported

    Watching The Vampire Lestat and the quality for the latest episodes recorded are terrible - tried iPlayer version and the same. Had to turn sound right up (I have checked other shows so not my hearing!) @BBCiPlayer

  • StevenWilc34988
    Steven Wilcox (@StevenWilc34988) reported

    @bbceastenders @BBCiPlayer @bbceastenders made some errors. Why was Jack wearing a surgical mask and apron in one scene with Denise, and the following day he, Chelsea and Libby wore no mask? Surely, with Jordan in the hospital as well, they can transfer germs to each other.

  • 2hrTV
    CharlesWynfordLodge (@2hrTV) reported

    @bbcquestiontime @BBCiPlayer @BBCNews And you thinking this is cool, or amusing, or appropriate is part of the problem. It's bloody dreadful.

  • MartinRemains
    Dr Martin (@MartinRemains) reported

    @bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. I didn’t watch it.

  • NaahWoke
    Sir Stick Your Kung Flu Passport Up Your Arse, KG (@NaahWoke) reported

    @bbclaurak @BBCOne @BBCiPlayer I think the public are no longer accepting these graceless PR-coached attempts to rehabilitate people's careers. Schofield's didn't work. Huw Edwards' one isn't working. And now Sturgeon's is only going to raise people's hackles even further. Have a bit of dignity, Nicola, and just go off and live a quiet life.

  • HarperLou100
    HarperLou100 💙💛INVOKE THE 25TH NOW,🌊🌊 (@HarperLou100) reported

    @bbceastenders @BBCOne @BBCiPlayer He is a creep and a ****. with really bad hair, and she is dressing like trampy *********, another awful uncomfortable watch, from the most depressing soap on TV

  • crabshank
    Gelasius Corbin (@crabshank) reported

    The worst thing about watching the World Cup on catch-up is how long it takes them to upload the matches @ITVX @BBCiPlayer

  • HolfordCarolyn
    Cazzy Ford 🥦🥦🥕🥕 (@HolfordCarolyn) reported

    @bbceastenders @BBCOne @BBCiPlayer Awful awful episode and acting 😡

  • AllanG511622
    Allan G (@AllanG511622) reported

    @stvplayeruk It’s a shame your coverage of the World Cup football games is not in UHD 4k. Footage is terrible compared to the great BBC Iplayer UHD 4k coverage of games. @BBCiPlayer

  • PremierKickk
    Dave (@PremierKickk) reported

    @bbceastenders @BBCiPlayer Those awful story TikTok ads were less cringe than the Honey Bea segments on today’s ep

  • louise675985
    louise 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@louise675985) reported

    @bbceastenders @BBCOne @BBCiPlayer Absolutely terrible, bad acting, bit weird and unnecessary story 🙄

  • PeteM237
    Pete (@PeteM237) reported

    @carol_baraniuk @BBCiPlayer I've started to get that too. I have 2 chromecasts and can select them on this new screen but it doesn't work every time so I end up switching the chromecast and phone off and on till it works. Only get it on the iplayer..all other apps work as they always did.

  • erm2urm
    Urm (@erm2urm) reported

    Not long upgraded to 360. Is there a reason I need to login to @BBCiPlayer every single time I open it? I can't get into my @DisneyPlus account on one of the boxes. Not too happy with this 360 service atm. Could you help please @virginmedia

  • LinghamColin
    Colin Lingham (@LinghamColin) reported

    @bbceastenders @BBCOne @BBCiPlayer Without any doubt, The worst program on Television. And the bbc want the British Tax paying public to pay for this. Outrageous.

  • jeromejazzy
    Jerome Tucker (@jeromejazzy) reported

    @bbceastenders @BBCOne @BBCiPlayer Just finished watching. For the love of god get rid of all 3. Oscar,Jasmine & Josh. They’ve taken acting to a new low. AWFUL!

  • DeathUnicursal
    C . A . T (@DeathUnicursal) reported

    @bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit

  • lasagneinmyshoe
    Harumph 😾 (@lasagneinmyshoe) reported

    @BBCCasualty @BBCiPlayer This has been the worst box set - Dylan's the only thing saving it

  • Grokton
    Andrew (@Grokton) reported

    @BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.