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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (42%)
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Sign in (26%)
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Playback Issues (24%)
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Crashing (8%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Turriff |
Sign in | |
| Haverfordwest |
Buffering | |
| Towcester |
Playback Issues | |
| Luton |
Crashing | |
| Dorchester |
Playback Issues | |
| Huddersfield |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Martyn Roberts🏴🇬🇧
(@MartynRoberts67) reported
@BBCiPlayer There is still an issue trying to watch iPlayer through Humax, error 02001. The help page has not been updated for nearly 2 weeks. over a week. Your help page is anything but helpful. Perhaps I should just cancel my TV Licence???
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Frank Major
(@frankmajor_) reported
The Gazza documentary on BBC iplayer is uncomfortable to watch at times, the Mirror & the News Corporation completely destroyed his life! Murdoch & Maxwell & their minions all are responsible for his downfall, they literally went out of their way to kill him when he needed help.
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Pat Burke 🇺🇦
(@patrburke) reported
@WesleyDolan @tggleeson I’m starting to wonder if Britbox is a problem for them too. Platforming BBC programmes in countries where iplayer is inaccessible was a pretty handy model, but they’ve lost a huge number of those shows.
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Kristian Sims #19
(@kristian_sims) reported
Just finished the Gazza documentary on Iplayer. Such a complex story is his. Piers Morgan and that vile women Brooks are the absolute worst of humanity
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James
(@quotesuk) reported
@freesat_tv Please fix iPlayer for Humax. @freesat_tv
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Jay
(@jsquires1990) reported
@SkyHelpTeam play now rail has stopped tracking progress for content from apps only ie. Iplayer, all4, itv/stv. But on demand from skys servers is fine. What’s happening? Are the team working to fix the play now?
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Frank Kerr
(@franciskerr) reported
@BBCiPlayer How long is it going to take you to sort out the problem of not being able to view iPlayer on my Humax Freesat box. It was fine until your IT people started playing about with the software. Can you please roll back the software and install new software technicians.
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Tankbuster
(@PaulCEden) reported
@virginmedia Tried that, no fix. Note that iPlayer on the STB and catch up all work. Recorded programs on the bad channels also play back bad.
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Michael Andrews
(@MJohnA01) reported
@BBCiPlayer Any update on Error code 02001? I have not been able to use BBC iplayer for over one week now.
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Ian Bradshaw
(@sheffters) reported
@charlesarthur @TheOverspill I’d have thought very easy. Same way you login to iPlayer with a code from the website after logging in could easily be 2FA with standard methods. I can’t imagine it’s an insurmountable problem for a company the size of Netflix if they cared about account sharing.
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Ben Williams
(@wenbbilliams) reported
For real, my iPlayer was playing the episode on lower quality so I thought I saw a second created by credit and went "oh so that's Johnny Byrne's credit it was the Myrka" but it was the original Sea Devils' costume designer instead so it WASN'T the Myrka WHY?
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Bethany Black twitch.tv/beffernieblack
(@BeffernieBlack) reported
Ah, this is shite, the BBC iplayer app is no longer compatible with my mum and dad’s TV and the apple TV version of the app the Subtitles don’t always work. Mum’s deaf and needs them so this is a disaster. :( I’m going to have to find a new TV for them
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GF Furness
(@GFFurness) reported
@Warblefly Can’t get it to work! I’ll try iplayer.
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Doctor Hugh: Legend of the Sea Devils
(@DoctorWhoHugh) reported
@BBCWilliamWho I think we as a fandom should sort of... talk about it? Like to get the iplayer numbers up??? IDK, just thinking about ways to help the numbers, as it was hardly a fair timeslot.
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Gideon Summerfield
(@gidster3000) reported
@NOWHelpTeam Downloaded a bunch of stuff to my Android tablet to watch on holiday but on plane app says "connection error" and no access to downloads. If you can't view offline what's the point. iPlayer, Netflix, Prime all work on plane.
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Phil's Train and Retro Life
(@FactsStomp) reported
@DimensionsInJen I fully agree but I also wonder if it would help if those who watched or recorded on Freeview/satellite/cable shouldn't also stream it via the iPlayer to ensure it counts. You don't need to watch again, mute the tab and let it run. That's what I'm doing to ensure my view counts.
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Bethany Black twitch.tv/beffernieblack
(@BeffernieBlack) reported
@danieljmckee I know the ITV Hub doesn’t have subtitles on almost anything, but this is the first I’ve seen of this. It’s a 2 year old Sony Bravia, and apparently iplayer doesn’t work with the Android OS
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Sophie ✨
(@TheSophiePatrol) reported
Re: Viewing figure discourse - Strong iPlayer performance - International export - A lot of commercialisation of the brand - Already renewed for a series 14 anyway The show is fine and if it weren't it's not like you'd be able to do anything about it, that's the BBC's problem.
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frazer penny
(@lewisgizmo1964) reported
@PaulCra33107260 @Pays2BaWinner @theJeremyVine All,but as any good driver and the police force there are blind spots check out the crash detectives on iplayer,woman got killed in Newport gwent, she was in the drivers blind spot for a split second
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Andy Atkins
(@AndyLGAtkins) reported
@hdoddema @BadWolfArchives Funny thing was, it made as much sense from the beginning as it did when an iPlayer error plopped me 10 minutes into the action.
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Peter Morton
(@podmayroon) reported
@freesat_tv Please fix the iPlayer issue on Humax: this really is not a priority for you, is it?
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Jo Booker
(@mojo_bee) reported
@BBCiPlayer @HumaxUK please, is there any progress being made to resolve your issues. Very frustrating not to have access to iPlayer for weeks now. We're partway through @KillingEve!!
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******* James Bond 🏳️🌈
(@QTPiK8) reported
@Emilyorates If you have vpn and someone’s bbc iPlayer login, yes.
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jackie oneill 🥂
(@wineanddoritos) reported
@MeNigeStew No problem, thanks Nigel. Don’t have iplayer so will have to wait until it pops up somewhere else. Love her!
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Thinking Chimp
(@ThinkingChimp) reported
Dear, @BBCSport, your iPlayer is absolutely terrible. Loses where you are suddenly, stops playing by itself. Headline down the side give away scores if you haven’t watched it yet. So frustrating. All kind of negates the point of having the ability into watch things back.
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The Fourth Dimension
(@Mike_J_Lord) reported
@shinydh I think that’s always going to be a factor going forward but I hope it never comes to the point where they dump a whole series on Iplayer at once. That’s the worst thing that can happen to a show
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Olethros
(@osymandus) reported
@lizo_mzimba Which was pretty bad, so no judging on quality. As usual we'll wait on the iPlayer.
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nikky 💗💜💙
(@simpingforhanne) reported
@ViolettHunter @logolessdesires The problem with iPlayer is that I can only watch it with vpn (i think?) and i wanna watch it on my iPad. I’ll give that one a try, thanks!!
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Fionn Wardrop
(@fwardrop) reported
The #Gazza documentary on iPlayer is truly heartbreaking. Terrible media and appalling management made it impossible for a brilliant, vulnerable young genius to thrive. That some of these evil people still work in the press, while Gazza is all but broken, is repulsive.
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ElisabethMason👩🦽
(@Elisabe88429520) reported
@JeremyVineOn5 The final episode if Killing Eve is on iPlayer. Watch that or this awful obsession with the royals I’m so bored of this, bye