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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (29%)
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Sign in (29%)
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Playback Issues (25%)
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Crashing (17%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Sign in | |
| Chatham |
Crashing | |
| Sheffield |
Sign in | |
| Reading |
Sign in | |
| Hackney |
Playback Issues | |
| Poplar |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Camilla Pearce
(@pearceyp78) reported
@Stiggylou @cernusson Not a stupid question! It took me ages to work out how to watch it at the earlier time. It’s on iPlayer at 8pm (available on iPlayer/not listed under an actual channel if that makes sense) 👍🏼
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Craig Brown
(@sloan1874) reported
The platform was an off-the-peg purchase, rather than bespoke like the iPlayer, with all the issues that brings. Once met the guy who was in charge of it. He got extremely huffy when I pointed out that it had no resume function, unlike the iPlayer, as if I was being overly-picky!
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Old Long
(@oldlong) reported
@bbcsport #Wimbledon Scrapping the evening highlights is really helpful to people who work for a living. Matches run over and iplayer could at least offer a highlights loop. It is the BBC and they know what we want... Hi to #KenBruce - he knows !
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Simon Canfer #IAmEuropean
(@scanfer) reported
@James_BG As awful as that is, at least it will be available in iPlayer. Those dinosaurs that don't access iPlayer probably wouldn't choose to watch that episode anyway
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The Secret Diary Of A Parole Board Member
(@SecretParole) reported
If either side disagrees with a #Parole decision, they can ask for it to be reconsidered. This must be because there is an error of law, procedural unfairness or because the decision was irrational. Recon decisions are published online. #Parole BBC2 Mondays 9pm and iPlayer
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Mel Morris 🇨🇦🇬🇧
(@melsm57) reported
@ITVXhelp @chris_o99 This is ridiculous.there are 5000 complaints on trustpilot all having the exact same issues, fix the damn app! It stalls and crashes particularly after ad breaks. It’s pathetic. Channel 5 is fine, All4 is fine , bbc iPlayer is fine, it’s not us, it’s you, stop gaslightingnus!
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Matt
(@prickwhitman) reported
@frankmoofia @mozarros1 Mubi put me on early doors.....I did see it on iPlayer though. I should have recorded it off my TV though for the best picture quality
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David Splinter Bryant
(@bryantbrosfilms) reported
Very interesting doc on Bill Cosby on BBC iplayer. Definitely similarities to Savile in disguising his evil self by doing work for charity or donating money.
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Justin Lewis (whenisbirths@tooting.ch)
(@WhenIsBirths) reported
@Metatone2 And also, if they're putting it on iPlayer, what on earth is their fear about? Can't the right-wing media work iPlayer?
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AndytheGinge
(@andytheginge) reported
@silkiecarlo It’s a despicable comment but the BBC had no input into the content. They didn’t make it. Your ire is against the director and producers. There is a warning about content on the iplayer. It’s 1:30mins out of 4 hours of content. Awful comment but not the BBC’s doing
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Dog13 🏴
(@thisisformydogz) reported
@guardian It’s on iplayer so what’s the problem?
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Ben
(@SkipabitBrother) reported
@VictoriaCoren @Katie_Ash @OnlyConnectQuiz Also please solve the issue of it being obscured when you pause iplayer.... Not that we pause every question😬 Obviously subtitles first 👌
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Ovy
(@ovyrodgers1) reported
@tacomonster_ Mine worked fine with Nord ( I use Express VPN now) sometimes got a little laggy but any issues usually sorted with an app cache clean and forced stop and restart especially after launching iplayer by mistake without the VPN being on.👍
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Jeremy Dear
(@dearjeremydear) reported
@LiamThorpECHO @lucyburkeMcr “Saving Our Wild Isles is a separate film inspired by the series that was commissioned by the RSPB and WWF. We’ve acquired it for iPlayer.” Ie it was not a BBC show. Terrible reporting.
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Amy Nicole
(@itsAmyNicole) reported
@SkyHelpTeam the sound on my BBC channels is all scrambled. It’s fine on iPlayer so it must be the Sky Box. I restarted and done a software update. Help, we can’t survive without CBeebies
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Peter Wilson
(@FranixBD) reported
Anyone in Northern Ireland having problems with streaming services? Having issues with iPlayer and Netflix here and just wondering if it’s just me 😜
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the harrison of villa diodati
(@the_jackalope_) reported
@dread_davis These shows aren't the exception to the rule: they're a random selection I'd just seen the thumbnail for. So rare, on iPlayer especially, do I watch something that isn't TOP quality. If it were anything other than rare, I wouldn't be so quick to give any show a chance.
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Peter Scandrett
(@proogs) reported
I have to sign in to use the BBC iplayer. Why doesn't it seem to tell me at a glance which episodes I've watched using it?
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Richard B.
(@youlooklovely) reported
@SkyHelpTeam Hello. We've got a new sky stream setup. The iPlayer app doesn't load and just sits on the splash screen. Up-to-date, wired connection, other apps work fine. Tried factory reset and app update. Any suggestions what else to try?
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Pinky Hunter
(@PinkyHunterUK) reported
@CarolineLucas That this episode will air on iPlayer is testament that there is nothing wrong/incorrect in the show, otherwise it wouldn't be shown at all. It just won't air on BBC1 due to ring wing groups' need to sweep these issues under the carpet. I'm disgusted & disappointed.
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Leggy Mountbatten 🦒
(@Zardoz67) reported
Nothing on TV so watching Dinnerladies on iPlayer. Boy she was good (Victoria Wood). Taken far too soon. Dialogue that shouldn’t work but does because of that marvellous cast. Julie Walters saying ‘I haven’t got the hips for a futon’ doesn’t on paper sound funny but it is. Very
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Tanya Allen🇺🇦
(@allen_tanya) reported
@muddymuddymum @bbcweather Yes, I had to sign in when my app updated last week. Flipping phaff. I already have a BBC account, because of the iplayer, but I agree. It's probably because you need a licence for the beeb. 😬
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Jordan Tyldesley
(@PippyBing) reported
Funnily enough I was discussing this with a taxi driver only last week. He was telling me he had similar problems finding the opening ceremony hidden on iPlayer. His young son was very excited to watch somewhere in the ME celebrate their culture etc. but instead the BBC opted for…
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Loftino
(@loftinopanevino) reported
@KateCushing2 @BBCNews I want him to live forever, but given his age, this might be his last work for the BBC. Relegated to iPlayer because of RW gobshites who moan constantly about 'Cancel Culture'. Shocking.
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Terry Twinspin📻🏳️🌈🇺🇦
(@hbafilmshorts) reported
@paulcottam @ITVX I agree, it’s a piece of software you have to try and make work rather than one that just does. BBC iPlayer it isn’t.
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ARTOMATIC
(@TimARTOMATIC) reported
@hwallop Try Better on BBC iPlayer. Unusual take on corrupt police. Good characters, clever script and doesn’t always rely on the worst thing happening all the time.
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spike
(@stripealipe) reported
@Sony @BBCiPlayer @Google So, iPlayer on Google TV (Sony A80) defaults to a weird aspect ratio. I have to add an aerial and then change aspect ratio on a digital channel for it to then work in iPlayer and other apps. Why? Why am I doing this?! ... LG was fine btw, no problem..
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Matt Bretz
(@MattB_WOF) reported
@EzraCubero @bizzlexxv Yeah it got removed from Vimeo. You can stream it on BBC iPlayer. Need to be in UK (or use VPN). It's free with some work.
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AndytheGinge
(@andytheginge) reported
@silkiecarlo It’s s despicable comment but the BBC had no input into the content. They didn’t make it. Your ire is against the director and producers. There is a warning about content on the iplayer. It’s 1:30mins out of 4 hours of content. Awful comment but not the BBC’s doing
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Angel Kershaw Artist
(@angeltheartist5) reported
@ITVXhelp @ITVX It's a TV with Amazon Fire Stick. I have Netflix, Disney Plus, Iplayer, YouTube, to name but a few. All, I watch uninterrupted. What device I have cannot possibly account for the very poor performance of your app. I know from conversations I've had this us a widespread issue!