iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (37%)
- Playback Issues (29%)
- Sign in (18%)
- Crashing (16%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 2 days ago |
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Crashing | 3 days ago |
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Buffering | 6 days ago |
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Buffering | 8 days ago |
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Crashing | 10 days ago |
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Playback Issues | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer Nicola took a massive risk going behind George's back like that to see Eddie when if he wants to see him that's her decision. As parents to Ivy - George and Nicola have built that strong level of trust and now it's broken between them. #EastEnders (1/2)
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Luca (@MonthOfSundaes) reportedWatching #DearEngland and impressed again by what a stifling, awful handicap the British sports and news media is for anyone trying to make a difference. Top telly, this, tho'... #bbciplayer
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I wish Nicola took the opportunity to be honest with George - not just about her financial problems with the businesses but also about Eddie's money when she had a chance 😬 Now this will drive tensions between her and George and this isn't good for Ivy.
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedHey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?
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Glenn Holland🐵 (@GHmonkeyboy) reported@bbcpress @BBCiPlayer This was absolutely terrible. Nothing happened throughout, boring all the way too the end. Glad to see it finish! WOULD NOT RECOMMEND!
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Idris (@idrisamihere) reported@bbcpress @boyz_allowed @BBCiPlayer It's an awful programme though lol
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Lorraine (@LORRAIN25481106) reported@bbceastenders @BBCiPlayer Awful storyline and writing = awful acting from everyone involved.
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keira🪩 (@dontkeiraboutit) reported@BBCiPlayer we don’t want josh widdicombe fix it now
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Dave (@achetcase) reported@BBCSport @BBCiPlayer Turning off again now. Can not stand this stats and club history fanatic who just doesn’t commentate on the actual game. Worst football commentator I’ve ever heard.
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AzBalofski (@AzzerBall1968) reported@BBCSport @BBCiPlayer Commentary is bloody awful. Muted it
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Cats Rule (@TirnAOge) reported@bbcpress @BBCiPlayer Hmmmmmm, not sure how this will work. He is so full of himself and full of being "Welsh" (I have nothing against Welsh people in general). Shame as I always enjoyed this show
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedThe saga of @BBCiPlayer on our @SamsungUK TV continues. Not swift and somewhat unsure, Samsung; 96 hours outage and counting. I connected via DMs, gave personal and TV details, and asked about timescales. No answer? Is this a kind of limbo?
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Vegcarium (@Vegcarium) reported@bbcquestiontime @BBCiPlayer @BBCNews This is awful
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Eddie Goss* (@eddieg_11) reported@Carl_M79 @BBCiPlayer Loved the novel back in school but that drama is terrible, best of with the old movie
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Jonathan TUTOR (@therealslimsta) reported@DetectoristsA @BBCiPlayer I would’ve liked the same characters from Detectorists but set in a different historical period like Blackadder. I’d like to see Small Prophets series two. Maybe Clia had to go work for Santa as she disappeared on Christmas Eve.
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Tom O (P) (@Tommy_Oldham1) reported@GMNonLeague @BBCSport @BBCiPlayer Sounds like a major Own goal we was only talking in work about the days when you could watch a game a few hours later without knowing the score.
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Alison Maitland (@alison_maitland) reported@bbclaurak @BBCOne @BBCiPlayer She’s a narcissist boot. She’s played all her cult for fools for years. Nicola Sturgeon only cares about Nicola Sturgeon. She loved living the high life and now it’s came crashing down. Crocodile tears won’t work anymore.
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Emily jones (@Emilyj251288) reported@BBCiPlayer @SamsungUK we are getting error code 2100 when trying to access iplayer.Can someone help please.Its been like this for a week.Ive tried the suggested fixes online.I called samsung help line and were put on hold for over an hour and the girl never came back to the call
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Tyke on a bike (@MelvinJCain) reported@BBCiPlayer U assume you don’t want you licence payers to use iplayer. I have watched it for years. Now it’s telling me to log in, log in. It’s not the correct password I create new password. Still cannot login The sooner the BBC loses its charter the better.
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Benny H (@BennyH391512) reported@bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I'll be curious to discover how Suki and Vinny will react when they discover Ravi's attack against Nugget. Would Suki keep her promise to Priya and get Ravi the help he needs? She'll feel guilty for throwing him out but doesn't want to jepodise the adoption.
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s h a b s 🌷 🦚 (@sukeve_xo) reported@bbceastenders @BBCOne @BBCiPlayer Sukeve clip during ******* visibility week? IKTR!!! But come on now guys, we've done the "Suki doesn't communicate when she's stressed and trying to make everyone's problems go away" before and she learned from it, if we're not making a point of showing her growth and how she's adapted for the better on this adoption journey and it's just revisiting old habits with no reasoning or closure, it's giving inconsistent.
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.. (@_lg_1972) reported@EnglandRugby @BBCiPlayer I think barring 1 or 2, this is the worst squad and management I've seen for many a year
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Sir Brian of Ipswich (@brianofipswich) reported@bbcpress @BBCiPlayer Just finished. Not seeing the hype. Michael is throughly unlikable. No pride in his home, appearance or employment. Nihilistic and a compulsive liar. Emotionally stunted and a taker. He treats anyone that requires something of him with distain. Awful man.
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zac (@Omegapoint111) reported@bbcquestiontime @BBCiPlayer @BBCNews What an embarrassing load of utter ****. ******* awful
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Blaco Bass (@blacobass1969) reported@bbcquestiontime @BBCSounds @BBCiPlayer He's the worst of working class people. What a ****, tax dodger promoting other tax dodgers. Absolute ****.
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John Huyton (@JohnHuyton) reported@bbcquestiontime @BBCSounds @BBCiPlayer Probably the worst Question Time I’ve ever seen. Total trash 🧐
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Andrew (@Grokton) reported@BBCiPlayer Hi! UI bug on the Red Dwarf boxset. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team.
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Alicepugh 🏴 (@Barbara91474014) reported@newswatchbbc @BBCBreakfast @BBCiPlayer People having to crowd fund to pay exorbitant rent. One already has taken out a loan because his wife's sick and can't work.
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chez_80 (@cheeky_chezza) reportedHas anyone watched 'Babies' on iplayer? I have found it a good watch, but the dumb laughing sound between the men and the black guy sounding like Brian Belo from BB years ago has been very distracting. Can't work out if it's deliberate, overacting, or natural 🤔 #bbc @BBCiPlayer