iPlayer status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Buffering (45%)
• Crashing (32%)
• Playback Issues (13%)
• Sign in (5%)
• Video Quality (5%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Hemel Hempstead	Buffering	9 hours ago
London	Crashing	5 days ago
Township of Evan	Sign in	21 days ago
Southampton	Crashing	25 days ago
Birmingham	Buffering	26 days ago
Gillingham	Crashing	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  . (@CathyHiya) reported 13 seconds ago

  @bbclaurak @BBCOne @BBCiPlayer Hope you asked her about the video Laura where she shut down everyone by saying there was no issue with the funds

• 
  welcome to the Cool Zone🇵🇸 (@pabstblueskelly) reported 3 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews really awful stuff, everyone involved should be embarrassed to have made this for the public

• 
  Matt Bunnell (@mattbun) reported 5 minutes ago

  @Giantdaz72 @1968Tv @BBCiPlayer A lot of the attraction of the old stuff is listening to Coleman/Motson/Davies commentating down a crackly phone line. Those recently re-voiced commentaries are terrible.

• 
  The Wise Woman (@seeressofkell) reported 8 minutes ago

  @BBCBargainHunt @BBCiPlayer It was horrific, just awful

• 
  Jason Moulton (@JasonMo95527460) reported 9 minutes ago

  @bbceastenders @BBCiPlayer Ravi's car crash - rolled multiple times, all four occupants in and out of AE within an hour, with only a small plaster on Pryia's noggin. Ian reverses into a child at 0.000001 mph, boy is paralysed.

• 
  BISONS (@BISONS1973) reported 10 minutes ago

  @bbclaurak @BBCiPlayer @BBCOne Awful interview

• 
  Shano (@radford2807) reported 12 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews Couldn’t help but spin it with their progressive crap

• 
  Dr Tommy Bananas (@everindecisive) reported 14 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.

• 
  Urm (@erm2urm) reported 14 minutes ago

  Not long upgraded to 360. Is there a reason I need to login to @BBCiPlayer every single time I open it? I can't get into my @DisneyPlus account on one of the boxes. Not too happy with this 360 service atm. Could you help please @virginmedia

• 
  C . A . T (@DeathUnicursal) reported 15 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews Next time invite Ebola on and let it’s do its work on everyone involved in making this bullshit

• 
  Allan G (@AllanG511622) reported 22 minutes ago

  @stvplayeruk It’s a shame your coverage of the World Cup football games is not in UHD 4k. Footage is terrible compared to the great BBC Iplayer UHD 4k coverage of games. @BBCiPlayer

• 
  scottb (@scottb1103) reported 30 minutes ago

  @BBCSportScot @BBCScotland @BBCiPlayer best & worst day of all time following Scotland. Getting to Wembley was a “challenge”…saved by Dundee boys in a mini van!! Played really well first half & HT was brilliant. Guffs scored good goal but we would have won that game if pen goes in. McCoist should have taken it

• 
  Noah Lott (@NoahLott72) reported 32 minutes ago

  @bbclaurak @BBCOne @BBCiPlayer **** off with this shite and **** the BBC. Who’d have thought it would be them who would platform this grifter to help her cause. I’m shocked I tell you. #defundtheBBC #dontpayyourtvlicence

• 
  Morris Bright MBE (@MorrisBrightMBE) reported 34 minutes ago

  Wandered into @BBCiPlayer and comedy series Ann Droid. Not said this for an awful long time about a new sitcom...I actually rather liked it. A premise that becomes more plausible every year and Sue Johnson, not a comedienne, an actress who does great comedy. I'll stick with it.

• 
  Joe (@JoeyboiiWTM) reported 37 minutes ago

  @BBC @BBCiPlayer big man ting I have not sat up till 2am to watch the game buffer every 5 seconds on your ****** platform, pattern up ffs

• 
  Rebecca (@BeckRSaunders) reported 38 minutes ago

  @ottleyoconnor @BBCiPlayer @FIFAWorldCup It is the first day of term 3 for me... up at 5am to watch the game before I get ready to go to work

• 
  Mistralol (@mistralol) reported 40 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer The problem Andy doesn't get there is we don't want or will accept his or Labours policy because hes a Socalist and all he wants is to tax the hell out of anyone that works. So there won't ever be willing collaboration with his policy.

• 
  Dr Martin (@MartinRemains) reported 42 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews What a terrible idea. I didn’t watch it.

• 
  Shannon 👩‍❤️‍💋‍👨💞 (@Shannon79053723) reported 43 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Honestly, Ian has been a far better son to Kathy over the years than Ben ever was. Whatever Ian's faults, he's consistently been there for her. Ben turned out far more like Phil. A lot of his worst traits.

• 
  tamsee13 (@tamsee13) reported 43 minutes ago

  @BBCiPlayer issues on #skytv app >No resume watching seems to have disappeared >No pink line so we can see which programme we have already watched >No arrow to goto next episode. We just have to wait till next episode bar appears or go back to all episodes >If we press arrow..

• 
  Scott Matthewman (@scottm) reported 44 minutes ago

  Caught episode 1 of The Hairdresser Mysteries on @BBCiPlayer. Yikes. A daytime drama so banally terrible that even AI would call it slop.

• 
  Westie (@Wee_Westie29) reported 46 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Jack giving Max some brotherly advice. Given Jack’s relationship history, he knows what he’s talking about and he’s right: Max needs to fix it as he’s got a lot to deal with . #Eastenders

• 
  Harumph 😾 (@lasagneinmyshoe) reported 47 minutes ago

  @BBCCasualty @BBCiPlayer This has been the worst box set - Dylan's the only thing saving it

• 
  Voluntarily Bald (@VoluntariIyBald) reported 49 minutes ago

  @bbcquestiontime @BBCiPlayer @BBCNews I’ve seen some ******* dreadful **** on this app. Truly awful stuff. This is now within that pantheon.

• 
  Dave M (@Sebby2067) reported 50 minutes ago

  @bbctms @thehundred @BBCiPlayer Terrible competition The Hundred this gimmick cricket is just garbage

• 
  J (@Jayefc60) reported 51 minutes ago

  The picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.

• 
  Peach pie (@C25802878) reported 53 minutes ago

  @bbceastenders @BBCiPlayer Courtroom scenes were awful why is he not in the dock, he wouldn’t be standing next to his barrister, his solicitor is randomly at the back of the room addressing the Judge when he wouldn’t be allowed to as there’s a barrister.. definitely get a legal advisor to assist next time

• 
  🏄🏽‍♂️ #SurvivedSlot (@ashh150) reported 56 minutes ago

  @BBCiPlayer fix your app brev

• 
  Colleen Savannah (@colleensvannah) reported 57 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer The UK is in trouble because people like you

• 
  Raymond Thompson (@QuestorTho9502) reported 59 minutes ago

  @BBCBargainHunt @BBCiPlayer That tiger was awful for that money.