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iPlayer status: streaming issues and outage reports

Some problems detected

Users are reporting problems related to: sign in, playback issues and buffering.

Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 10: Problems at iPlayer

iPlayer is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 28% Sign in (28%)
  • 28% Playback Issues (28%)
  • 24% Buffering (24%)
  • 20% Crashing (20%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Blackpool Buffering 1 day ago
Cambridge Buffering 10 days ago
Edinburgh Sign in 12 days ago
City of London Playback Issues 12 days ago
Nice Crashing 17 days ago
Wirral Playback Issues 20 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • bubbleyoongz
    Cat ❤️ saw xlov (@bubbleyoongz) reported

    @Pearson_Izabel @BBCiPlayer It's so annoying, the coverage has been terrible. Our skater is skating rn and I can't watch it!

  • LauraPh222
    Laura Phillips 💙 (@LauraPh222) reported

    @BBCiPlayer: The 1986 explosion at Chernobyl triggered a public health emergency across Europe. Forty years on from the disaster, @JordanDunbar10 travels to Chernobyl to examine the events that led to the world's worst nuclear accident and what we can learn from them today.

  • DannyTarr
    Danny Tarr (@DannyTarr) reported

    @StephenNolan @PeterCinnamond @BBCiPlayer Buskers don’t bother me as some of them are very good to listen too. It’s the preachers I have a problem with. It has got way out of hand and I agree something needs to be done. Cant turn a corner without someone shouting about Jesus down a mic or forcing leaflets in your hand.

  • JamieWalt78
    Jamie Walters (@JamieWalt78) reported

    @bbcpress @BBCiPlayer I know it’s for a good cause but this was just terrible I don’t think I laughed once it was just painfully bad.

  • cheeky_chezza
    chez_80 (@cheeky_chezza) reported

    Has anyone watched 'Babies' on iplayer? I have found it a good watch, but the dumb laughing sound between the men and the black guy sounding like Brian Belo from BB years ago has been very distracting. Can't work out if it's deliberate, overacting, or natural 🤔 #bbc @BBCiPlayer

  • thenightswstch
    Will (@thenightswstch) reported

    @StephenNolan @DHamill2004 @BBCiPlayer Dermot just summed up the problem quite clearly there without even realising what he just done.

  • OMurchadha61
    Ó Murchadha (@OMurchadha61) reported

    @Phantomthe55th @BBCScotland @BBCiPlayer I don't wish to judge but, if you are a baptised Protestant who believes there are two Gods, you could be in serious trouble on judgement day. You are guilty of the serious sin of heresy. God bless.

  • Thenaish1
    Tosh (@Thenaish1) reported

    @Helen_Barnard @BBCiPlayer Can someone help Helen understand the difference between adverts and trailers. Cheers. Please donate to help others on the internet who cant read or think. 🙏

  • doffcocker
    doffcocker (@doffcocker) reported

    @BBCArchive @BBCiPlayer the phrase “eclectic collection” is doing a lot of work in that sentence and i need to know more

  • BertSnazzle
    Les Bien (@BertSnazzle) reported

    What’s going on with @BBCiPlayer app? It’s complete garbage…takes about 5 minutes to sign in 😠😠

  • actionslaxx
    actionslaxx (@actionslaxx) reported

    @Gordon_998877 @Helen_Barnard @BBCiPlayer yep, having to login every time you switch back to the iPlayer (even if you've just got one profile) is a PITA - other streaming services don't make you do this

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders Either way this is such a terrible twist for all involved and I wish that Penny/Vinny Gina/Harry can be happy without this totally unnecessary twist. This is going to create so much unwanted drama and tension for everyone involved.

  • kath46blue
    Sheila Hounslow (@kath46blue) reported

    @CliveMyrieBBC @BBCOne @BBCiPlayer Oh no Clive . I can’t stand tea . The smell makes me feel sick . I have to stand at arms length when making my husbands tea ! I haven’t had a cup since I was 5 years old . And when I left school and started work . They made me tea Girl . Making 15 cups at break time !

  • ultra_crepidity
    @ultracrepidity (@ultra_crepidity) reported

    @BBCSport @BBCSounds @BBCiPlayer Amazing footballer, but disastrous manager and terrible pundit. Why or why is the BBC flogging this dead horse?

  • msloobylou
    Lucinda Tobyjug (@msloobylou) reported

    @Lowlandslady @BBCiPlayer That show is AWFUL!

  • RonanGKelly
    Ronan Kelly (@RonanGKelly) reported

    @bbcnipress @StephenNolan @BBCiPlayer I have no problem with this new series being promoted. However, it is grossly unfair that most independent productions don’t get the same level of promotion either online or on-air. So why they don’t speak out? Well, it’s probably because they fear the consequences of doing so.

  • Gee_McK
    Gee_McK (@Gee_McK) reported

    @BBCSport @BBCiPlayer Stop mucking about with your website! Looks awful, why the white background????

  • LesTwigg
    Les Twigg (@LesTwigg) reported

    @clive_wilson @BBCiPlayer Ours stopped working a couple of days ago. Just stalls on the BBC iPlayer logo. All the other channels are fine, just the one we have to bloody pay for doesn't work!

  • eddie_corrigan
    Brodie Bruce (@eddie_corrigan) reported

    @PayReps26654 @Helen_Barnard @BBCiPlayer I’d say that’s an Amazon or internet issue not the BBC’s

  • dcale80
    Dcale (@dcale80) reported

    @bbceastenders @BBCOne @BBCiPlayer The Ben Mitchell bashing is in hyper drive. I guess this is petty retaliation for Max Bowden not wanting to return to this **** show. I'm so glad the rating r plummeting every day. Ben Wadey is the worst thing to happen to this show.

  • zippyyu
    Zippy (@zippyyu) reported

    @StephenNolan @BBCNolan @BBCiPlayer Our airport has no problem worshipping one

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer Nicola took a massive risk going behind George's back like that to see Eddie when if he wants to see him that's her decision. As parents to Ivy - George and Nicola have built that strong level of trust and now it's broken between them. #EastEnders (1/2)

  • lickle_monster
    Saor Alba (@lickle_monster) reported

    @ITVX fancy getting the Ireland v Scotland 6 nations match up on replay or something so folk can watch it that couldn’t see it live? Don’t have these issues with @BBCiPlayer when they show the matches. Just saying.

  • EnarialP
    Enarial Perry (@EnarialP) reported

    @0MNIXXX @Helen_Barnard @BBCiPlayer And they are optional - you click "skip" if you don't want to see it. Utter tripe from ppl with no other issues in their lives. Pathetic.

  • AzzerBall1968
    AzBalofski (@AzzerBall1968) reported

    @BBCSport @BBCiPlayer Commentary is bloody awful. Muted it

  • EdwardW16351
    Edward william (@EdwardW16351) reported

    @StephenNolan @JamieBrysonLLB @BBCiPlayer Who’s having the worst bad hair day , little Jamie should give it up, , the flags 🥱 that won’t change

  • frjack
    Andy P (@frjack) reported

    @NordVPN I used to use you, but about a year ago your system stopped working with bbciplayer. Is this still an issue or did you fix it? I ask as my renewal is up again

  • Liam5xwr
    Liam (@Liam5xwr) reported

    @bbceastenders @BBCOne @BBCiPlayer Time to axe Johnny (and Callum). Both actors are awful.

  • Rockmusic70S
    Rockmusic70's (@Rockmusic70S) reported

    @PatrickJoh21665 @GWandShows @BBCiPlayer Gorgeous and after the awful weather we've been having

  • nickyjanehill
    Nicky Hill (@nickyjanehill) reported

    @darrenjadams @anon_opin @BBCiPlayer Drives me mad!! I like auto play of the next episode of the thing I’m watching but I don’t want to watch Casualty or Waterloo Road. Ever. I delete from continue watching but next day they’re back. Terrible development team.