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iPlayer

iPlayer down or not working? Problems, status and outages

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 29% Sign in (29%)
  • 27% Playback Issues (27%)
  • 23% Buffering (23%)
  • 21% Crashing (21%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Margate Crashing 3 days ago
Pontypridd Playback Issues 4 days ago
Didcot Playback Issues 9 days ago
Southampton Playback Issues 10 days ago
Cheltenham Buffering 13 days ago
Aberdeen Sign in 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • AF_SI20
    Simon (@AF_SI20) reported

    I can’t decide whether BBC iPlayer or AppleTV+ has the worst UI/UX. Netflix and Disney+ have nailed it but trying to find your recently watched, favourites, wishlist on the BBC or Apple is a joke. Where the hell did they get their product designers from??

  • mattc0wan
    Matt Cowan (@mattc0wan) reported

    Watching #thegreenplanet on @BBCiPlayer, the picture quality is amazing - but I really wish you would present it in 5.1 like when broadcast and on DVD/Blu-Ray. I don’t know why iPlayer is still stuck with stereo only audio.

  • ChrisPen1980
    NoSoyElGüero (@ChrisPen1980) reported

    @AmazonHelp Just want to know if something has been edited on the firestick to make it buffer like mad. BBC iPlayer is almost unusable.

  • chezza_bezza123
    Chez (@chezza_bezza123) reported

    @BBCiPlayer having a problem with iPlayer, showing half a screen, can't search etc , if I click on any show, it shows full screen 🤔

  • Old_Smudger
    Martyn (@Old_Smudger) reported

    @LAFarnsworth @RokuSupport I have the same problem … not just Roku. It’s the same with my tv’s built in iPlayer and on Virgin Media box!! So must be a @BBCiPlayer problem!! Very weird!

  • 26pammyPam
    P R N (@26pammyPam) reported

    @jennyurquhart @kitchy76 @BBCiPlayer I have contacted iplayer but just got an automated reply, but I think they are aware of the problem, let's hope they fix it ASAP.

  • chezza_bezza123
    Chez (@chezza_bezza123) reported

    @BBCiPlayerForum is there a problem with iPlayer can't see half the screen on the home page, making it difficult to search for anything, when I can find something to play it's a full screen 🤔

  • wazzamelbourne
    Ian Warren (@wazzamelbourne) reported

    @sophieelsworth @SkyNewsAust BBC iplayer has required a log in for years as does BBC sounds not sure what the problem is?

  • TOwen2011
    Tom Owen🖤💛 (@TOwen2011) reported

    @letsfindlisa I missed the program last night (in bed early cos I'm on 6am starts) will it be repeated or is there another way to watch? BBC iPlayer doesn't work down here

  • jennyurquhart
    Jenny Urquhart (@jennyurquhart) reported

    @kitchy76 @BBCiPlayer Ive tried putting telly back to factory settings and wiping all data ..so I can only think its an iPlayer specific issue?!

  • ezactron
    Elizabeth Sedran (@ezactron) reported

    @jenasturgis I guarantee you you haven’t missed anything access to BBC iplayer can’t fix

  • leanne_bailey1
    Leanne Bailey (@leanne_bailey1) reported

    @amateuradam Loaned a copy of your book @this is gonna hurt on Saturday' finished it yesterday, would have been sooner but work & life got in the way. Do I watch on BBC iPlayer, or stick with the book, I hate being disappointed by action that's not as good as the book.

  • photo_gavin
    photo_gavin (@photo_gavin) reported

    @BBCScrumV where's Sundays show gone from the iPlayer?! I started watching last night... and gone on today to find the programme and it's vanished!! Can't work out what's going on! (I'm in England) any ideas?!

  • AdamPagett3
    Padge 👌 (@AdamPagett3) reported

    @KTGAL The worst is that waking up around 3 am unable to sleep mind you watched some cracking dramas on BBC iplayer

  • Glidub
    Stu McKinlay 🇳🇿🏴󠁧󠁢󠁳󠁣󠁴󠁿💚🏳️‍🌈🇪🇺 (@Glidub) reported

    @agladman IPlayer app for iPhone is pretty great but the PlayStation one is terrible… and that’s what we use the most (the All 4 one is no better).

  • theitboss
    Barry Garlick (@theitboss) reported

    @CarrieHFletcher Carrie, people are right that you don’t necessarily need an aerial. I would just warn that for good quality streaming, IPlayer, ITVhub and some Sky services,you really do need a decent broadband speed where you live. We’re in the country and our WiFi speed is around 3Mps.

  • ProjektAlpha
    Projekt Alpha (@ProjektAlpha) reported

    @LGUKCare I’ve just bought an LG oled 48c24la and all the on demand apps work except for the iPlayer and bbc sounds. Is this a known issue?

  • BobG8
    BobG (@BobG8) reported

    @BBCWorld @BBCBreakfast @BBCNews OK so here’s a question why as a licence fee payer can’t I access the BBC when working outside of the U.K. ? I paid a licence for a year so your tech guys should enable my iPlayer app to work wherever I am, if I don’t pay then turn it off simple

  • frankieboyle
    Frankie Boyle (@frankieboyle) reported

    Really enjoying The Witchfinder. I actually have to remember when it’s on and watch it on telly because the iPlayer doesn’t work in Ireland.

  • FinbarSpongy
    Simon (@FinbarSpongy) reported

    @lee_eyres @tweetingnav Nord works fine for me on the iplayer from Aus, if it ever didn’t there are loads of options to try a different UK server. ExpressVPN was terrible

  • Haydn_Llangain
    Haydn Williams (@Haydn_Llangain) reported

    @BBCiPlayer Until recently I thought this iplayer was miles above other Catch Up system. New format, however, is awful & tempramental! Change for sake of change, sadly. Strangely enough, I can still access original format on my laptop. What on earth are you up2? PLEASE REVERSE !

  • YouBeenMusked
    Burner (@YouBeenMusked) reported

    @OfficialABQ @keith_dorschner @Kaiser_GX Before release. Read the article. He was beta testing publicly released versions. Would you be happy to have been fired because you said BBC Iplayer was great but needed work after it was released? Would that have been fair to you? You would have understood?

  • Raymodraco
    Ray Monk (@Raymodraco) reported

    So, an edited version of Little Britain is to return to the iPlayer. My problem with it is not the outdated attitudes or the offensive stereotypes, but that it is, for the most part, desperately unfunny.

  • tomselsocial
    Tom Selway (@tomselsocial) reported

    @BBCiPlayer hi team, I have a technical fault with live channels on iPlayer and cant report it via your website (form doesn't work) or live chat. What do I do?

  • PEROXlDEPRINCSS
    siren (@PEROXlDEPRINCSS) reported

    iplayer pls work im just trying to watch call the midwife

  • elek1encs11
    elekiencsi (@elek1encs11) reported

    @love_nilla BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. 🤨

  • OfficialABQ
    Sam Albuquerque (@OfficialABQ) reported

    @YouBeenMusked @keith_dorschner @Kaiser_GX You use the word "cult" as if it means something. I am talking from my experience of NDAs at my places of work. I worked on the First TV in the UK which had BBC iPlayer built into it, but we weren't allowed to talk about it before release. Everyone had to sign an NDA.

  • AwardVPN
    Award VPN (@AwardVPN) reported

    I have got my developers working hard looking into how UK servers are blocked for iplayer etc. Then we will move onto USA servers. Let's make this work for all.

  • Prof_Nostalgia
    Prof Nostalgia (@Prof_Nostalgia) reported

    @ISowersby @MartinSLewis Bupa for example is your streaming TV service and the NHS is the BBC. Bupa may use doctors and nurses that also work for the NHS (ie. BBC iPlayer via Sky).

  • yunus_tonka
    izliyorum (@yunus_tonka) reported

    @1876Fez @ElGrecoAnglos @BBCWorld "Its work is funded principally by anannual television licence fee which is charged to all British households, companies, and organisations using any type of equipment toreceive or record live television broadcasts and iPlayer catch-up. The fee is set by the Br. Government" I did