iPlayer status: streaming issues and outage reports
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Full Outage Map
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Sign in (30%)
- Playback Issues (30%)
- Buffering (20%)
- Crashing (20%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham
|
Buffering | 5 days ago |
|
London
|
Sign in | 5 days ago |
|
Kingston upon Hull
|
Playback Issues | 6 days ago |
|
Margate
|
Crashing | 11 days ago |
|
Pontypridd
|
Playback Issues | 12 days ago |
|
Didcot
|
Playback Issues | 17 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Bigg (@RobertBigg) reportedThe @BBC tvos @BBCiPlayer app won’t allow a login (even after reinstalling) but allows you to continue as a guest. Fine but excpet for live TV everything appears to be age restricted even on CBBC!!
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Sara Foster (@musomusings) reported@EnarialP @Helen_Barnard @BBCiPlayer They do need to work on their algorithms though - if I’m about to watch a film about Emily Brontë, do I really want to see a trailer for FA Cup coverage?
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Blaco Bass (@blacobass1969) reported@bbcquestiontime @BBCSounds @BBCiPlayer He's the worst of working class people. What a ****, tax dodger promoting other tax dodgers. Absolute ****.
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.. (@_lg_1972) reported@EnglandRugby @BBCiPlayer I think barring 1 or 2, this is the worst squad and management I've seen for many a year
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Peter Jones ⚒️🔭🌍 (@innov8tor3) reportedThe saga of @BBCiPlayer on our @SamsungUK TV continues. Not swift and somewhat unsure, Samsung; 96 hours outage and counting. I connected via DMs, gave personal and TV details, and asked about timescales. No answer? Is this a kind of limbo?
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Tom (@TomTomlewis063) reported@bbceastenders @BBCOne @BBCiPlayer Please get rid of Johnny, the actor is terrible.
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Tom (@TomTomlewis063) reported@bbceastenders @BBCOne @BBCiPlayer Johnny is terrible 🤢 hurry up and axe him.
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Darkfirewolf (Blue Rappy) (@Evilcon27) reported@bbceastenders @BBCOne @BBCiPlayer This whole storyline is just a joke. Probably ranks up there with the 9 worst storylines the show has ever done.
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@TheMediaAvenger (@ThomasF24943789) reported@Lord_Sugar @BBCOne @BBCiPlayer The worst thing they can do is serve RAW CHICKEN
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Tracey (@April_1970s) reported@Andy___Douglas @vicderbyshire @BBCiPlayer If you had bothered to read her testimony you’d know that she couldn’t explain why she had gynaecological problems which she sought help for. What is your point ? She knew, she lied ? Why is it men like yourself need the victim to explain themselves? Andy Douglas, I pity you.
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Liam (@Liam5xwr) reported@bbceastenders @BBCOne @BBCiPlayer Time to axe Johnny (and Callum). Both actors are awful.
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Paul Collins (@PaulCol01201464) reported@bbcquestiontime @BBCiPlayer @BBCOne Nandy tries in vain to defend the indefensible as Labour kills hospitality. Employers' national insurance rises hit pay and jobs. The government offers no help to increase wages. Yet Reeves says no to levelling capital gains tax with income tax and launching a wealth levy.
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lesley (@huttmore37) reported@StephenNolan @BBCiPlayer What’s even worse, our carers had their pay rise postponed yet expected to continue to work. Considering how broken the HSC is it would have been more appropriate that they were paid. More carers, better retention with better pay, fewer patients blocking beds unable to go home.
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Matthew Lewis (@RunnerBean07) reported@Lord_Sugar @BBCOne @BBCiPlayer This show should have been cancelled years ago, the candidates this series are dreadful arguably the worst ever.
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leon green32 (@nollaigde) reported@StephenNolan @SJAMcBride @BBCiPlayer A United Ireland problem solved.
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alabama 🇵🇸 (@alabamarust) reported@BBCScrumV @BBCiPlayer @BBCSounds Why don’t Wales nationalise the WRU? I can’t see any other way to fix this mess created by stakeholders
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Janet Squires (@Poke_In_The_Eye) reported@bbcquestiontime @BBCSounds @BBCiPlayer I hate Wes Streeting - can’t help it he’s just to smarmy & insincere.
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Enarial Perry (@EnarialP) reported@0MNIXXX @Helen_Barnard @BBCiPlayer And they are optional - you click "skip" if you don't want to see it. Utter tripe from ppl with no other issues in their lives. Pathetic.
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Benny H (@BennyH391512) reported@bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system
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Les Twigg (@LesTwigg) reportedAnyone else having problems with @BBCiPlayer? Constantly buffering so bad as to be unwatchable. No problem on other streaming channels so wouldn't appear to be our equipment or broadband.
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Nigel Charles (@NTilley21717) reported@CliveMyrieBBC @BBCOne @BBCiPlayer Because I go to work
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.. (@_lg_1972) reported@EnglandRugby @BBCiPlayer We are terrible. What do we practice aside from kick chase ? Our passing is atrocious
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Arty Bow (@arty_bow) reported@BBCScotland @BBCiPlayer …then we get 10 minutes of him lecturing us like we’re teenagers because we can’t work it out for ourselves. BBC documentaries used to be superb. Even the average ones were twice as good as this.
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Tom Parker (@oldschool454) reported@SamsungUK Please can you tell my why I keep getting error code 02100 when trying to play @BBCiPlayer on my Samsung TV? I have googled problem and done every suggested fix with no success. Please help!!
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melaniebelle (@melaniebelle808) reported@bbceastenders @BBC @BBCiPlayer Denzel brought bad medicine into the house. Now Yolande must find an Obeah man to fix this. And she won't find one in yellow pages.
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Paula m (@PaulaRossi47) reported@BBCSport @BBCiPlayer I don't watch @BBCMOTD any more it's awful
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George Spence (@georgespence1) reported@BBCMOTD @BBCiPlayer That screeching woman commentator on Arsenal game would do your ears in. Had to turn the sound off. Terrible from @BBCSport women are not compatible with the men's game.
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TJW (@TraceyW83194634) reported@bbcdebatenight @BBCSounds @BBCiPlayer God help this country really hope reform can save it
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allan michael Mcmanus (@mcma90004) reported@bbcdebatenight @BBCSounds @BBCiPlayer Someone needs to stop her talking never had a real job and she is meant to help run a country who is she keeping happy to stay in a job she can’t even tell you how many families are waiting for a council house thick total thick
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lyncey 🇬🇧 yorkshire 💋 (@lyncey_gilbe) reported@RyanSoapKing25 @BBCiPlayer Definitely Kim! Westbrook is awful