iPlayer

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iPlayer Outage Chart 01/13/2026 22:30

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  1. Buffering (46%)

    Buffering (46%)

  2. Sign in (26%)

    Sign in (26%)

  3. Playback Issues (23%)

    Playback Issues (23%)

  4. Crashing (6%)

    Crashing (6%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Sign in
United KingdomLeeds Buffering
United KingdomEdinburgh Playback Issues
United KingdomCity of Westminster Crashing
United KingdomRochdale Buffering
United KingdomSwadlincote Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • christhall Chris Hall (@christhall) reported

    @RikHenderson @dangrabham @CamBunton Lol, I'd have to sign in to iPlayer! But a good idea for the next one... I'm actually reviewing a streamer so this is all useful

  • dystainak × (@dystainak) reported

    @BBCiPlayer I'm watching the football on the Android app but how do I make it HD? Also is picture-in-picture mode supported on the iPlayer app because it doesn't work for me?

  • buttery_spaniel TheButterySpaniel (@buttery_spaniel) reported

    @BBCiPlayer hi there, is iplayer down? Or just me? Trying to watch Euros UHD and getting errors. Wont show any iplayer content. Thanks

  • BBCSounds BBC Sounds (@BBCSounds) reported

    @annhogegg Hi there, we had a number of issues yesterday impacting iPlayer and Sounds but these should be resolved by now. Apologies for any inconvenience caused. If the issue still isn't resolved for you please let us know and we'll do our best to help.

  • MiaSanStoke Dan. (@MiaSanStoke) reported

    Anyone else having trouble getting the game on iPlayer?

  • CDeeEll CDŁ🌟🌟 (@CDeeEll) reported

    Just switched from iplayer to my usual illegal steam. Better quality and actually on the right time ffs, state of the BBC

  • sirRuth100 Sir Ruth (@sirRuth100) reported

    I watch the news through iPlayer on BBC 1 and I still just get pictures of salsa dancers or kayakers instead of Scottish news after the main news. When will @BBCiPlayer fix this?

  • whoisell10t Champions of Europe 🏆 (@whoisell10t) reported

    @BBCiPlayer Yeah it’s not iplayer that’s the issue as it is works fine once I hard reset the tv, I think it’s the tv that needs an update whenever that is available. I’ve got the Samsung 7 series and read online it’s a common issue 😤

  • Thirdsunday24 Adam (@Thirdsunday24) reported

    The Euros is being shown in absolutely awful quality on iplayer.

  • suchChrisDavies Chris Davies (@suchChrisDavies) reported

    @PES_DNA @BBCiPlayer Thank you! Works through the BT Box. Doesn't appear as an option on the Android TV app or the Xbox app though for me, which is really odd (native app on the TV would be better quality, but Sony haven't paid for an iPlayer license this year so I had to sideload it)...

  • 0Benji_ Benji (@0Benji_) reported

    @pete_88_cfc @BBCiPlayer Horrendous quality isn't it? I put iPlayer on my pc, it's better, but still not 4k or even 1080p. It's more like low bitrate 720p. But on the firestick it was unbelievably bad.

  • Di_Jeffrey_Robb Di_J_Robb (@Di_Jeffrey_Robb) reported

    @JeSuisAlexia I tried on BBC iPlayer but didn't work for me.

  • CoinSardine Coin Sardine 🐟 (@CoinSardine) reported

    thank you @BBCNews & @BBCSport for the quality of the iPlayer stream 🙌 TV License is totally worth it. #TURITA

  • CoinSardine Coin Sardine 🐟 (@CoinSardine) reported

    thank you @BBCSport for the quality of the iPlayer stream 🙌 TV License is totally worth it. #TURITA

  • TweetMLee Mark Andrew Lee (@TweetMLee) reported

    @m_w890 @AndyPlaytonic Doesn’t work on my 4K Fire Stick. Set to best quality. Have tried iPlayer and iPlayer BETA. A shame. 🤷🏻

  • dunnee88 Chris 👨🏼‍💻 (@dunnee88) reported

    iPlayer quality is not good enough for #EURO2020 hopefully they sort it out before England

  • Hollyhock42 Hollyhock (AKA Amanda😊) (@Hollyhock42) reported

    @BBCBreakfast @LindaBauld What has happened to the live rewind button on iPlayer? Now only the live portion can be viewed? Charlie’s behaviour was unacceptable and he should issue an apology to @DrChrisSmith

  • boeblonde joanna williams (@boeblonde) reported

    @AnExpatWife @paddygrant @sewingbee I use Nord VPN and I can get bbc iplayer to work in Portugal

  • A138967 Mark (@A138967) reported

    First world problem. The iPlayer UHD football feed is 50 seconds behind the standard HD 🙄🙄#walsui #EURO2020 #WAL

  • Blackbeards_TP Blackbeard'sTeaParty (@Blackbeards_TP) reported

    @BBCiPlayer Hi there. Are you aware of any issues with iPlayer and Chromecast? Casting is suddenly not available as an option for us from iPlayer on 2 iPhones, but all other apps are working with Chromecast as normal. Thanks.

  • ArghZombies Jon Ẉalmsley (@ArghZombies) reported

    @H0rr0r0fDracula @robbiemarka I have issues with my iPlayer on my Google TV Chromecast. The device supports 4K, the stream is supposed to be 4K but it isn't even HD. Had to swap to the LG iPlayer app on the TV itself to get decent quality. Other Chromecast apps like Netflix and Disney all handle 4K fine.

  • JAYL1B ~ (@JAYL1B) reported

    Bbc iplayer is awful shits like 2 minutes behind

  • JokermenPodcast Jokermen (@JokermenPodcast) reported

    Van played Up County Down on TV but the “BBC iPlayer” does not work in the US. they (you know who) don’t want his message of positivity and light to be seen by Americans because it is too powerful

  • FPLCrateDigger Crate Digger (@FPLCrateDigger) reported

    @FlapjackFpl That’s weird that it sends you to IPlayer. Should work on the antenna feed too

  • xBraydenFN3 Brayden 🌲 (I'm a Forest Fan) (@xBraydenFN3) reported

    I've tried bbc iplayer, it doesn't work for me for some reason

  • heytaarnold neve (@heytaarnold) reported

    our building maintenance are *************** fixing the issue that means our Sky Box doesn’t work meaning i’m watching the games on iPlayer which is so far behind that I’m watching Euro 2012

  • davidjmcelroy Davïd (@davidjmcelroy) reported from Glasgow, Scotland

    Following @cjarchibald74 ‘s sage advice, I started watching the game on Iplayer to avoid Jenas and enjoy @Iandennisbbc . Chris Sutton however had made a comment about a “wall of meat” becoming “Turkey twizzlers” simultaneously so inane and complex that it has broken my brain

  • tommyyjames Tommy James (@tommyyjames) reported

    Does anyone else use bbc iplayer to watch the games? Keeps lagging half way through. Never had a problem with it before

  • lunaslumos1 sophie (@lunaslumos1) reported

    please retweet this is you can’t help!! doctor who means so much to me so i’m collecting doctor who DVDs for when it stops on bbc iplayer but does anyone know where i can get a (cheap) box set? pls help!! /gen

  • BR1TISHDEAN British Dean 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BR1TISHDEAN) reported

    BBC iPlayer 100 seconds behind the live broadcast in big sci-fi 2021. Shocking. They should focus more on their service quality rather than obsess over petty woke bollocks.