iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Playback Issues (32%)
- Sign in (28%)
- Buffering (21%)
- Crashing (19%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Playback Issues | 3 days ago |
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Buffering | 4 days ago |
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Sign in | 4 days ago |
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Playback Issues | 4 days ago |
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Playback Issues | 5 days ago |
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Buffering | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Edwards (@smile_out39443) reported@BBCSport @BBCiPlayer This afternoon's commentators on Si Jiahui v Hossein Vafaei are awful. Snooker is an interesting game. This pair are better off on mute
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Anthony Parry (@AnthonyParryUK) reportedSo @Google @BBCiPlayer please can you fix iPlayer on Google TV as it doesn't show anything in the continue watching rail of the home screen.. thanks 👍
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Martyep74 (@martyep74) reported@StephenNolan @nipsa @BBCiPlayer P/1 👉 She is correct, amazes me ppl speaking about this yet haven't a clue what's happening 👉 the name and shame happened at same time as UC migration which is full of errors and untrained staff, a lot of people are getting done on benefit fraud through no fault of theirs and
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Kay Andrew 🇺🇦 (@JohnLizzieGirl) reported@BBCiPlayer your programme is broken, I clicked on Winter Olympics: Team Skating today in order to watch the Team Figure Skating competition and got Skiing, Snowboarding, Ice Hockey, Ski jumping and Curling. If I click on a thing that says Team Skating I expect to watch that! 😡
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Siobhan Mc Dermott (@gallonupper) reported@StephenNolan @BBCiPlayer Loads??? No it's about 10 people. Distraction bs as usual. This issue is simply not affecting the majority of us. Your childish antics and your same callers day in day out! Norman & Brian 🙄 impossible to listen to for anyone with a bit of common sense
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Kim Frinton (@drowsyfire) reported@bbcpress @BBCiPlayer Oh lord, help us. Smug, sanctimonious wokery incoming.
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WBA Essex Baggie (@ChrisRicha49037) reported@bbcpress @BBCiPlayer The 10+ Episode was the worst revisit show ever. Spoiled all the good work before.
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Elle 🌸🗽 (@hellosunshine52) reported@BBCiPlayer could you please stop including the result in the headline of the Olympics segments on iPlayer? There is little point in watching after work when you spoil it. Please stop doing this urgently. It’s bad enough the way you edit the segments. Stop spoiling the events.
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Andymacc26 (@Angusrockstar1) reported@StephenNolan @DHamill2004 @BBCiPlayer The problem is in their own community.
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Martyep74 (@martyep74) reported@StephenNolan @nipsa @BBCiPlayer P/2 👉 people getting into debt because of errors, cases of people having to pay back housing benefit because mysteriously the HB money disappeared during the migration, so SOMEONE or some landlord/gvrmt body has got extra money by forcing the Tennant to pay instead of
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Jonathan TUTOR (@therealslimsta) reported@DetectoristsA @BBCiPlayer I would’ve liked the same characters from Detectorists but set in a different historical period like Blackadder. I’d like to see Small Prophets series two. Maybe Clia had to go work for Santa as she disappeared on Christmas Eve.
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Robert Bigg (@RobertBigg) reportedThe @BBC tvos @BBCiPlayer app won’t allow a login (even after reinstalling) but allows you to continue as a guest. Fine but excpet for live TV everything appears to be age restricted even on CBBC!!
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Sir Brian of Ipswich (@brianofipswich) reported@bbcpress @BBCiPlayer Just finished. Not seeing the hype. Michael is throughly unlikable. No pride in his home, appearance or employment. Nihilistic and a compulsive liar. Emotionally stunted and a taker. He treats anyone that requires something of him with distain. Awful man.
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lesley (@huttmore37) reported@StephenNolan @BBCiPlayer What’s even worse, our carers had their pay rise postponed yet expected to continue to work. Considering how broken the HSC is it would have been more appropriate that they were paid. More carers, better retention with better pay, fewer patients blocking beds unable to go home.
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The Corporate Dude (@CorporateDude) reported@anon_opin I love @BBCiPlayer, it's years ahead of the awful @ITVX, but they need to track my usage and see that I skip EVERY SINGLE TRAILER. I don't want to watch a trailer for something else, I want to watch what I've selected.
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Cats Rule (@TirnAOge) reported@bbcpress @BBCiPlayer Hmmmmmm, not sure how this will work. He is so full of himself and full of being "Welsh" (I have nothing against Welsh people in general). Shame as I always enjoyed this show
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Villanmike (@villanmike73) reported@Helen_Barnard @BBCiPlayer First world problems! Moan about anything because you believe the BBC is an easy target. Honestly
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glasgowboyindc (@dcglasgowboy) reported@BBCSportScot @BBCOne @BBCiPlayer Kenny McLean? He has to have incriminating pictures, he’s awful
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Benny H (@BennyH391512) reported@bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system
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James🇬🇧 (@Jam_mil73) reported@bbcquestiontime @BBCSounds @BBCiPlayer Easy. Cut taxation on all food produce at base lvl. Cut taxation on all fuels duty by 25-50%, this will cut costs and crash inflation. By reducing the first two, it’ll offset the third.
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Fishface (@Gabriuna) reported@BruceD16659 What an awful series, talk about stereotyping a whole nation, based on a book you say? Stay away I say. @BBCiPlayer
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Ronan Kelly (@RonanGKelly) reported@bbcnipress @StephenNolan @BBCiPlayer I have no problem with this new series being promoted. However, it is grossly unfair that most independent productions don’t get the same level of promotion either online or on-air. So why they don’t speak out? Well, it’s probably because they fear the consequences of doing so.
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Caner 🇬🇧 (@canerazz) reported@adamhale_ @Helen_Barnard @BBCiPlayer Luckily I don't have to deal with this kinda problems when using xevatv
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Lucinda Tobyjug (@msloobylou) reported@Lowlandslady @BBCiPlayer That show is AWFUL!
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jamie (@jamiethinking) reported@bbcquestiontime @BBCSounds @BBCiPlayer The government just raised my council tax 6% wiping out any and all so called efforts they have made ! This labour government has broken everything
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@ultracrepidity (@ultra_crepidity) reported@BBCSport @BBCSounds @BBCiPlayer Amazing footballer, but disastrous manager and terrible pundit. Why or why is the BBC flogging this dead horse?
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Zippy (@zippyyu) reported@StephenNolan @BBCNolan @BBCiPlayer Our airport has no problem worshipping one
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Les Twigg (@LesTwigg) reported@antonydandrea1 @BBCiPlayer Took us numerous attempts to even log on then when we eventually got to the program it would only play a few seconds then start buffering. Pausing it for a couple of minutes seemed to do the trick. No problem with ITV.
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Les Twigg (@LesTwigg) reportedAnyone else having problems with @BBCiPlayer? Constantly buffering so bad as to be unwatchable. No problem on other streaming channels so wouldn't appear to be our equipment or broadband.
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Shantilal Patel (@PatelShant84519) reported@bbcdebatenight @BBCSounds @BBCiPlayer I get my present and I still could not get a place the council wouldn’t help me. I was on road for two weeks, but yet these people come in and they get a nice four star hotel three 3 meal a day what a ******* joke