iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Sign in (30%)
- Playback Issues (30%)
- Buffering (27%)
- Crashing (14%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 5 hours ago |
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Playback Issues | 2 days ago |
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Buffering | 5 days ago |
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Buffering | 12 days ago |
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Buffering | 21 days ago |
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Sign in | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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sam___888 (@sam___888) reported@BBCSport @BBCiPlayer terrible coverage of the mens figure skating final so you missed showing the gold medal winners routine and then even cut short all their reactions to repeat the skeleton footage on BOTH channels! awful coverage. #WinterOlympics #skating
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Paul R (@SilentHitoshura) reported@bbcdebatenight @BBCSounds @BBCiPlayer Invading the pitch isn’t the issue, the retaliation from Huns was the issue. 100% of the blame like with the Ibrox club and they need to do better in the future
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ScottieTinkerbell (@sc_tinkerbell) reported@bbceastenders @BBCOne @BBCiPlayer My thought wow nobody was actually hurt in that. Minor injuries only. But nobody really trapped, no broken bones. Everyone just walked out. Ravi the acting is fantastic!
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Les Twigg (@LesTwigg) reported@clive_wilson @BBCiPlayer Ours stopped working a couple of days ago. Just stalls on the BBC iPlayer logo. All the other channels are fine, just the one we have to bloody pay for doesn't work!
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I just hope Mark's reckless actions at the end of tonight's episode don't backfire on Vicki or Lauren. They've both got so much to lose. Grant has landed Mark in a whole heap of trouble but I can't wait for the Mitchell/Branning feud to be revisited. 🔥👏🏼
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer The Lauren and Penny scenes have been great recently. I hope Lauren does end up buying the Car Lot. Jay should've never have sold it in the first place and that's something he would never do if he was still here. Can't wait for Lauren & Priya to work together. #EastEnders
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konatona (@konatona1) reported@BBCMOTD @BBCiPlayer arsenal have problem
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Les Twigg (@LesTwigg) reportedAnyone else having problems with @BBCiPlayer? Constantly buffering so bad as to be unwatchable. No problem on other streaming channels so wouldn't appear to be our equipment or broadband.
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The Men's Advisory Project (@MensAdvisoryP) reported@StephenNolan @BBCiPlayer This is why MAP or Women's Aid provide time & support whilst a victim thinks through their options. We support them with examining risk and making safety plans and work together to see how to leave safely. For so many, leaving or ending the relationship is the most dangerous time
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doffcocker (@doffcocker) reported@BBCArchive @BBCiPlayer the phrase “eclectic collection” is doing a lot of work in that sentence and i need to know more
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Welsh Women's Rugby🏴 (@waleswomenrugby) reported@BBCScrumV @BBCiPlayer Please fix the stream 😭
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SnoopDoge (@jackdoor2681151) reported@bbcpress @BBCiPlayer Who gives a fig, why is the final episode of the welsh open missing? Seriously, please fix this!
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Ralph Snazzle (@BertSnazzle) reportedTime for let’s see how many hours it takes @BBCiPlayer to sign in tonight 🙄
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glasgowboyindc (@dcglasgowboy) reported@BBCSportScot @BBCOne @BBCiPlayer Kenny McLean? He has to have incriminating pictures, he’s awful
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robbie does stuff (@robertbegg_art) reported@IKnoTheTruth2 @Helen_Barnard @BBCiPlayer ...that is generally the goal of adverts, yes. their success rate isn't really the issue OP is complaining about
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daisy may (@DaisyM40397) reported@bbceastenders @BBCOne @BBCiPlayer Zoe and jasmine have been awful additions to the show
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Elsa lion cub (@elsalioncub) reported@AmandaHolden @chattyman @BBCiPlayer Worst program on tele
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@ultracrepidity (@ultra_crepidity) reported@BBCSport @BBCSounds @BBCiPlayer Amazing footballer, but disastrous manager and terrible pundit. Why or why is the BBC flogging this dead horse?
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scottb (@scottb1103) reported@BBCSportScot @BBCScotland @BBCiPlayer best & worst day of all time following Scotland. Getting to Wembley was a “challenge”…saved by Dundee boys in a mini van!! Played really well first half & HT was brilliant. Guffs scored good goal but we would have won that game if pen goes in. McCoist should have taken it
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Graham Burns (@GrahamBurns81) reported@bbcquestiontime @BBCSounds @BBCiPlayer first thing when there is a problem is to ask “why” then we can look at solutions…
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.. (@_lg_1972) reported@EnglandRugby @BBCiPlayer We are terrible. What do we practice aside from kick chase ? Our passing is atrocious
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Danny Tarr (@DannyTarr) reported@StephenNolan @PeterCinnamond @BBCiPlayer Buskers don’t bother me as some of them are very good to listen too. It’s the preachers I have a problem with. It has got way out of hand and I agree something needs to be done. Cant turn a corner without someone shouting about Jesus down a mic or forcing leaflets in your hand.
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ebbie (@LJamroziak) reported@hello2025149382 @RoyalFamily @BBCiPlayer What's the problem? Do you think it would be done now?
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PC (@PGUK78) reported@bbceastenders @BBCOne @BBCiPlayer The decor is so awful.
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Ryan Glendenning ✨ (@RyanSoapKing25) reported@bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders Either way this is such a terrible twist for all involved and I wish that Penny/Vinny Gina/Harry can be happy without this totally unnecessary twist. This is going to create so much unwanted drama and tension for everyone involved.
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WBA Essex Baggie (@ChrisRicha49037) reported@bbcpress @BBCiPlayer The 10+ Episode was the worst revisit show ever. Spoiled all the good work before.
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Ó Murchadha (@OMurchadha61) reported@Phantomthe55th @BBCScotland @BBCiPlayer I don't wish to judge but, if you are a baptised Protestant who believes there are two Gods, you could be in serious trouble on judgement day. You are guilty of the serious sin of heresy. God bless.
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Emily jones (@Emilyj251288) reported@BBCiPlayer @SamsungUK we are getting error code 2100 when trying to access iplayer.Can someone help please.Its been like this for a week.Ive tried the suggested fixes online.I called samsung help line and were put on hold for over an hour and the girl never came back to the call
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Les Twigg (@LesTwigg) reported@antonydandrea1 @BBCiPlayer Took us numerous attempts to even log on then when we eventually got to the program it would only play a few seconds then start buffering. Pausing it for a couple of minutes seemed to do the trick. No problem with ITV.
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Sheila Hounslow (@kath46blue) reported@CliveMyrieBBC @BBCOne @BBCiPlayer Oh no Clive . I can’t stand tea . The smell makes me feel sick . I have to stand at arms length when making my husbands tea ! I haven’t had a cup since I was 5 years old . And when I left school and started work . They made me tea Girl . Making 15 cups at break time !