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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 44% Buffering (44%)
  • 31% Crashing (31%)
  • 14% Playback Issues (14%)
  • 6% Sign in (6%)
  • 6% Video Quality (6%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Township of Evan Sign in 15 days ago
Southampton Crashing 19 days ago
Birmingham Buffering 20 days ago
Gillingham Crashing 20 days ago
Crowborough Buffering 24 days ago
Wigan Video Quality 28 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • Tardis_Type_40
    The Third Doctor? (@Tardis_Type_40) reported

    @BBCBargainHunt @BBCiPlayer Q.Ever wondered what your pet is thinking? A. Yes, not another of these awful recycled repeats compilation no one likes!

  • MonthOfSundaes
    Luca (@MonthOfSundaes) reported

    Watching #DearEngland and impressed again by what a stifling, awful handicap the British sports and news media is for anyone trying to make a difference. Top telly, this, tho'... #bbciplayer

  • IbbertsonS80960
    Stuart Ibbertson (@IbbertsonS80960) reported

    @bbceastenders @BBCiPlayer it was Chelsea fault telling a 4 year old to go home on his own she is one selfish and irresponsibly she a terrible mother

  • everindecisive
    Dr Tommy Bananas (@everindecisive) reported

    @bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.

  • buckers772
    richard (@buckers772) reported

    @bbcquestiontime @BBCiPlayer @BBCNews The whole point that was largely missed (maybe deliberately) on this show is that there is one thing that AI needs and devours above all else. DATA. So the real problem we have now is who holds - or will hold - our data (NHS, digital ID etc). Corporations like Palantir. Oracle. They are not domestic companies and they are not interested in “solving our problems”. They exist to make more money for their owners and stakeholders. What do they do with our personal data? And whilst on the subject is it a coincidence that new UK GOV contracts are being awarded to those very companies who happen to be large clients of Mandelson, Blair etc? And that Blair has suddenly popped up to tell us the future is AI? And the chief AI officer of the Blair Institute was a guest on the panel? Some coincidence.

  • Tender1933
    IlleagleTender1933 (@Tender1933) reported

    @BBCSport @BBCiPlayer @BBCSounds The worst World Cup commentary ever! It sucks!

  • PeteM237
    Pete (@PeteM237) reported

    @carol_baraniuk @BBCiPlayer I've started to get that too. I have 2 chromecasts and can select them on this new screen but it doesn't work every time so I end up switching the chromecast and phone off and on till it works. Only get it on the iplayer..all other apps work as they always did.

  • SaeMunder99
    sæmunder99 (@SaeMunder99) reported

    @BBCSport @BBCiPlayer Can I just say your commentators are ******* awful to listen to. So poor and biased

  • drinckx
    Paul Duerinckx (@drinckx) reported

    @bbcquestiontime @BBCiPlayer @BBCNews Terrible, though they all Looked more realistic than Fiona Bruce.

  • soapnut48
    S☀apnut (@soapnut48) reported

    @bbceastenders @BBCOne @BBCiPlayer Ben Wadey has ruined this show, Michelle Ryan has been treated appallingly 🤬 Nobody can blame her for quitting, her stories and scripts are terrible. To axe the character permanently is just pure nasty and spiteful. Axe Wadey NOW.. the fans are angry 😤

  • CathyHiya
    . (@CathyHiya) reported

    @bbclaurak @BBCOne @BBCiPlayer Hope you asked her about the video Laura where she shut down everyone by saying there was no issue with the funds

  • BarryTCks
    Barry Ticks (@BarryTCks) reported

    @bbceastenders @BBCOne @BBCiPlayer There is going to be trouble brewing for that family and residence soon, we all know what eddie is like.

  • onein300
    Lee Millard (@onein300) reported

    @thelizcarr @BBCOne @BBCiPlayer We just need it regulated and the awful status quo rectified.

  • MelJD46
    Mel D (@MelJD46) reported

    Dear @bbcone @BBCiPlayer, not a problem with folk enjoying #worldcup, truly havent. It has been publicised for months, i dont think every page on the #iplayer needs to advertise it .... #justmythoughts

  • mattbun
    Matt Bunnell (@mattbun) reported

    @Giantdaz72 @1968Tv @BBCiPlayer A lot of the attraction of the old stuff is listening to Coleman/Motson/Davies commentating down a crackly phone line. Those recently re-voiced commentaries are terrible.

  • PanopticalDream
    FilmChampion (@PanopticalDream) reported

    @bbcquestiontime @BBCiPlayer @BBCNews You should fire all the people who made and signed off on this and they should never work in the industry again.

  • MrNJ39
    Nathan Jarvis (@MrNJ39) reported

    @BBCiPlayer @BBC Can you watch World Cup football in UHD on the iPlayer using fire tv. It works via the iPlayer app on my Samsung TV but not my 4K Fire TV device? Is it broken? A lot of people are saying the same in forums

  • Sweetpea_Babies
    sam oconnor (@Sweetpea_Babies) reported

    @BBCSport @BBCiPlayer Please can you do something about the Wimbledon coverage in the late evening. It's been the same every day around 9pm...the coverage disappears and we have to scramble around iPlayer trying to locate the match...tonight it's the turn of Dimitrov. Help!!

  • WTM_TTF
    WeTheMany (@WTM_TTF) reported

    @bbcquestiontime @BBCiPlayer @BBCNews You just failed to call out the real problem with AI while committing the same problem yourselves stealing intellectual property.

  • Grokton
    Andrew (@Grokton) reported

    @dnmcg @BBCiPlayer Hi! Spotted a UI bug on Red Dwarf. The page says "Available until Sat", but clicking the "?" help icon next to it just gives an "Oops, something went wrong" error page. Just flagging the broken link/incorrect countdown for your tech team!

  • antoniosteve
    Steve Jones (@antoniosteve) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer BBC News wasn't the worst, by a long way. But they did contribute.

  • DavidJones91913
    David Jones (@DavidJones91913) reported

    @channel5_tv Dear Channel 5 I’m just discovering your wonderful collection of documentaries. I’m especially enjoying the history o Ed & the travel docs with Michael Palin & Alexander Armstrong….BUT…the streaming service is rubbish compared with BBCiPlayer or Netflix etc and keeps getting frozen. An error message comes up - try again later. But when I do same problem. It’s so frustrating. Any suggestions?!

  • PremierKickk
    Dave (@PremierKickk) reported

    @bbceastenders @BBCiPlayer Those awful story TikTok ads were less cringe than the Honey Bea segments on today’s ep

  • Dannyceres
    Daniel (@Dannyceres) reported

    @bbcquestiontime @BBCiPlayer @BBCNews You chickened out a bit there - no Hitler or Mussolini. Normally, you put on the worst right-wingers.

  • TeakleAlex
    alex teakle (@TeakleAlex) reported

    @bbctms @thehundred @BBCiPlayer I feel sorry for them all having to work on this wretched pantomime stuff so they can do the proper cricket

  • derek2bell
    Derek Bell (@derek2bell) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer A huge number of people on buying a newspaper turn straight to the back page. Sports news is news, the worst thing is how much is excluded. They should do a separate sports news programme - 15 minutes every night - covering all aspects of all sports

  • TartanLeotard
    Martin Nisbet (@TartanLeotard) reported

    @bbcpress @BBCiPlayer Possibly the worst incidental music ever written.

  • LinghamColin
    Colin Lingham (@LinghamColin) reported

    @bbceastenders @BBCOne @BBCiPlayer One of the most disrespectful thing to do, is to wear a Hat indoors, and there are 2 at this party. The one who works in the " 3 stall market ", must Stink as he never takes his off and is so terrible on the show. Absolutely disgusting.

  • jbjayb
    Miss B (@jbjayb) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer Fiona Bruce is an awful presenter

  • AllanG511622
    Allan G (@AllanG511622) reported

    @stvplayeruk It’s a shame your coverage of the World Cup football games is not in UHD 4k. Footage is terrible compared to the great BBC Iplayer UHD 4k coverage of games. @BBCiPlayer