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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (32%)
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Sign in (26%)
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Playback Issues (26%)
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Crashing (15%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Playback Issues | |
| Poplar |
Sign in | |
| Horncastle |
Sign in | |
| Leicester |
Crashing | |
| London |
Playback Issues | |
| City of London |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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𝐇𝐚𝐲𝐟𝐚𝐭 🌺
(@hayfatx) reported
@BBCiPlayer why are we the subtitles not working on the bbc iPlayer for Eastenders? Some people depend on it!
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💀 Jeitoon Gamer 🎮 💀🇺🇦
(@jeitoon) reported
today i watch iplayer bbc EastEnders is not show up English Subtitles!! why? please fix it! i can't hear bec i am deaf need read english subtitles!
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Chris Horton
(@chris86uk) reported
@SkyHelpTeam Hi Nicole, yes it's a laptop. As I said, it used to work fine despite being very slow to load up past the "checking for updates screen". All other TV apps work perfectly, Netflix, BBC iPlayer etc. Thanks.
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Logan Ennion
(@louderyay) reported
@SmithyWFC85 @bbctennis Yes, agreed. 10pm would solve almost all the issues. I can live with it being skipped in truly exceptional cases, but looking at iPlayer there have only been three TaWs so far in the entire tournament! 8pm is just useless scheduling in the modern Wimbledon world of late finishes.
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James Smith
(@SmithyWFC85) reported
@timmysinclair Seems they do something different each day ! Issue is people tape these normal programmes that are supposed to be on then get the tennis . Or don’t have the IPlayer to catch up.
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Julie Brinnand
(@juliejoy37) reported
@AlStewartOBE @BBCOne Took a while to actually get to the Nadal game on iplayer and quality of picture was poor. Why didn’t Kyrios game go to iplayer ?
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Christopher Probert
(@tophe_probert) reported
@michaelglasper It is a great shame and a terrible loss. But I must admit I am part of the problem. Haven't actually watched it in years, not live anyway. iPlayer > Categories > Documentaries/History/Science. No clue what channel they may have originally aired on.
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Anthony Powis
(@Powis2Tony) reported
@BBC what is happening with your Iplayer 4K coverage of Wimbledon? I know you don't cover 4k on sky q, but also I don't appear to receive it on Firestick either, I've got a 4k TV, and the apps on that don't work at all.
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MrDaftEddie
(@MrDaftEddie) reported
@virginmedia Hi, been unable to use catch up services on my tivo box since Friday evening, BBC iplayer seems to be working but all other channels will play the ad or two then crash out with a 602 error. I've tried resetting the box but the fault continues.
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Sam Ashby
(@SamAshb36876162) reported
@BBCWilliamWho I'm just glad it's still available for free. Although was much easier when you could stream on Netflix the iPlayer app is awful
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Katebeliot
(@EliotKate) reported
@bbcfeedback what is the point of paying through the nose for BBC to be advert free if it keeps randomly interrupting everything - especially coverage of #Wimbledon2022 - with ghastly trails for its programmes, even iPlayer & wasting time with such as the awful ‘our BBC’ adverts?
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David Neil Robinson
(@DDIGITALMEDIA) reported
@KeejayOV3 I wonder if anybody watches his shows on iPlayer that they keep putting up on there or if the BBC is wasting storage space on their servers.
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tmel
(@TMEL001) reported
@BBCSport @BBCTwo @BBCiPlayer Again BBC decide to change matches and channels...... I live in rural west Wales and streaming iPlayer doesn't always work... I don't want to watch a match from halfway through. I want to watch what I've already invested time on, not a circus. F1 qualifying highlights it is
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💀 Jeitoon Gamer 🎮 💀🇺🇦
(@jeitoon) reported
@GlowUpBBC @dom_mua today i watch iplayer bbc EastEnders is not show up English Subtitles!! why? please fix it! i can't hear bec i am deaf need read english subtitles!
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David Rae
(@dr_raer30) reported
@DigibitVPN Hi I am in Spain and want to watch something on BBC iplayer. If I connect to a UK network will this work as it doesn't seem to. Please help.
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FreeEnglishman
(@FreeEnglishman1) reported
@TalkTV @TVKev @jonnygould I have tried watching Wimbledon this year, but the main trouble is the BBC! For about the tenth time tonight they switched away from a match just as it got exciting, for no fathomable reason. What about people without iplayer? They don't care. #DefundTheBBC
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Andy Lorenz
(@andy_lorenz) reported
@RobCurling @BBCSport @Wimbledon Also hopeless to catch-up on BBC iPlayer. Footage available in large presentional chunks or by court number but not by match! Big gaps in what's available. It's virtually unusable and very poor for 2022
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Belds THFC
(@RickBelds) reported
@THFCGeorge_ I’m on the bbc iplayer I duno if it on bbc tv at moment. Am at work watching it
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💀 Jeitoon Gamer 🎮 💀🇺🇦
(@jeitoon) reported
@BBCSport @BBCiPlayer today i watch iplayer bbc EastEnders is not show up English Subtitles!! why? please fix it! i can't hear bec i am deaf need read english subtitles!
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flowersandchains
(@LadyMuckOMRLP) reported
What the Hell is happening with @BBCiPlayer ? You cut off one of the best tennis games this year & put it on Iplayer and then the BLOODY THING WON'T LOAD!! Fix it now!!
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Greg Soria
(@gavocado2108) reported
@BBCWilliamWho I like HBO Max. The player is nice and they have good content. Helps Doctor Who a lot to be in the same streamer as Friends (there’s a reason Netflix used to pay a fortune for it). I’ve never had problems with iPlayer though. Not the best, but never had issues
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𝔸𝕝𝕚𝕤⭕𝕟 🇬🇧🏴☠️
(@XxMissGucciXx) reported
@Wimbledon #VenusWilliams #JamieMurray I cant find this match I've tried the Bbc iPlayer and the match displayed isn't that one any help anyone? And the red button doesn't have options as it used to when our home tournament is on.
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Natalie ☆
(@Letitia_Gillian) reported
@WalfordCentral I can't binge watch because the iplayer doesnt work here
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Natalie (hi, ei / she, her) CEnv.
(@wastenatwantnat) reported
@BBC switching to the Kyrgios game for the drama and iPlayer not working so we can’t watch Rafa finish his game #annoyed
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Dee 🌼
(@ForBallumIWould) reported
Why don’t the subtitles work for the first episode of EE on iplayer 😤
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Sally Davies
(@ServiceTree007) reported
This evening I’ve been watching Saving Lives at Sea on iplayer. I’m reminded that no matter how awful our government is,there are people out there who will risk everything to save life #RNLI These are the good people 💙
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soph
(@sophiej403) reported
@virginmedia why am I am having issues with streaming services? Two days on the trot, all4, itv, Netflix, Disney+, bbc iPlayer all keep crashing
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jonie1303 #NHSLove💙 #corbynwasright #gtto
(@jonie1303) reported
@Mombo36547267 I was going to watch a match on iPlayer the other day, heard the awful voice of inverdale and watched another match instead.
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Jon Hume
(@GinHume) reported
@Team_Schroder @natalie_17 @RichJLaverty Nat's in Greece on holiday and I don't think iPlayer will work out there.
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Nigel Betteridge
(@Nigel_95) reported
@Midnightmoon110 @BBCSport Very much so, especially as the iPlayer often relies on Wi-Fi which can give buffering problems…