iPlayer status: streaming issues and outage reports
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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
- Buffering (41%)
- Playback Issues (28%)
- Crashing (18%)
- Sign in (10%)
- Video Quality (3%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 3 days ago |
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Crashing | 4 days ago |
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Playback Issues | 4 days ago |
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Video Quality | 4 days ago |
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Buffering | 9 days ago |
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Buffering | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Miss B (@jbjayb) reported@bbcquestiontime @BBCSounds @BBCiPlayer Fiona Bruce is an awful presenter
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Martin Nisbet (@TartanLeotard) reported@bbcpress @BBCiPlayer Possibly the worst incidental music ever written.
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Jean Dorothy Pedder 💙 (Hudson) (@leanjeanp) reported@bbclaurak @BBCOne @BBCiPlayer Right.. I don’t recall, I can’t remember, I wasn’t aware, I didn’t spend much time in my kitchen, I never visited my mother in law, I never checked the funds despite warnings of issues, I never suspected Peter blah blah.. I know nothing!
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OCD Soundsystem 🇵🇸 🇻🇪 (@millenumcholic) reported@bbcquestiontime @BBCiPlayer @BBCNews This is the worst thing I’ve ever seen
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Mistralol (@mistralol) reported@bbcquestiontime @BBCSounds @BBCiPlayer When leaders do not listen to the public or resolve a forever list of increasing issues, yes people are going to reject the goverment.
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Noah Lott (@NoahLott72) reported@bbclaurak @BBCOne @BBCiPlayer **** off with this shite and **** the BBC. Who’d have thought it would be them who would platform this grifter to help her cause. I’m shocked I tell you. #defundtheBBC #dontpayyourtvlicence
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Emily jones (@Emilyj251288) reported@BBCiPlayer @SamsungUK we are getting error code 2100 when trying to access iplayer.Can someone help please.Its been like this for a week.Ive tried the suggested fixes online.I called samsung help line and were put on hold for over an hour and the girl never came back to the call
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𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported@bbceastenders @BBCOne @BBCiPlayer He is an awful character already! Can't stand him
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Graydispo (@graydispo) reported@bbcquestiontime @BBCiPlayer @BBCNews I don't feel the urge to listen to a pattern matchers idea of some of the worst people to live.
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Liam🗻🌸 (@LiamJM10TV) reported@tomgreat1990 @BBCiPlayer @BBCSport Ran into the same problem. They're going to have an awful lot of people watching on demand, majority will skip to kick off and end up with the forced spoilers in the marker boxes that appear forcibly.
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themostlysilent (@themostlysilent) reported@bbcdebatenight @BBCSounds @BBCiPlayer But says he will work with Sinn Fein as 'you have to move on'???
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Sheila (@MrsLScotland) reported@BBCiPlayer Please help half way through New Tricks and it’s disappeared have you dropped off the programmes?
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Nick Fletcher (@nicklesfletch) reported@bbceastenders @BBCOne @BBCiPlayer Why wasn't ravi sectioned earlier. He needs help. #eastenders
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J (@Jayefc60) reportedThe picture quality on fhe @BBCiPlayer app for the world Cup is far better than on the @ITVX app. Proper UHD on the BBC. Poor from itv.
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Sir Stick Your Kung Flu Passport Up Your Arse, KG (@NaahWoke) reported@bbclaurak @BBCOne @BBCiPlayer I think the public are no longer accepting these graceless PR-coached attempts to rehabilitate people's careers. Schofield's didn't work. Huw Edwards' one isn't working. And now Sturgeon's is only going to raise people's hackles even further. Have a bit of dignity, Nicola, and just go off and live a quiet life.
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Nathan Jarvis (@MrNJ39) reported@BBCiPlayer @BBC Can you watch World Cup football in UHD on the iPlayer using fire tv. It works via the iPlayer app on my Samsung TV but not my 4K Fire TV device? Is it broken? A lot of people are saying the same in forums
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Voluntarily Bald (@VoluntariIyBald) reported@bbcquestiontime @BBCiPlayer @BBCNews I’ve seen some ******* dreadful **** on this app. Truly awful stuff. This is now within that pantheon.
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Joseph H Clarke (@clarkejoseph49) reported@bbceastenders @BBCOne @BBCiPlayer What was that poor attempt fire effect at the end of tonight’s episode? That CGI fire was absolutely terrible.
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welcome to the Cool Zone🇵🇸 (@pabstblueskelly) reported@bbcquestiontime @BBCiPlayer @BBCNews really awful stuff, everyone involved should be embarrassed to have made this for the public
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Dr Tommy Bananas (@everindecisive) reported@bbcquestiontime @BBCiPlayer @BBCNews This is ******* awful.
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Alicepugh 🏴 (@Barbara91474014) reported@newswatchbbc @BBCBreakfast @BBCiPlayer People having to crowd fund to pay exorbitant rent. One already has taken out a loan because his wife's sick and can't work.
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WeTheMany (@WTM_TTF) reported@bbcquestiontime @BBCiPlayer @BBCNews You just failed to call out the real problem with AI while committing the same problem yourselves stealing intellectual property.
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glasgowboyindc (@dcglasgowboy) reported@BBCSportScot @BBCOne @BBCiPlayer Kenny McLean? He has to have incriminating pictures, he’s awful
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Christian Edwards (@smile_out39443) reported@BBCSport @BBCiPlayer This afternoon's commentators on Si Jiahui v Hossein Vafaei are awful. Snooker is an interesting game. This pair are better off on mute
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melonax9 (@melonax9) reported@tlukethompson @BBCiPlayer ******* FINALLY A BETTER QUALITY !!!!
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Clive B 🏴 🕉️ 🏴 (@watertiger69) reported@BBCSport @BBCOne @BBCiPlayer Quite possibly the worst game I've seen this season. 😴💤
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Benny H (@BennyH391512) reported@bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system
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Frances Maxwell (@Frances00494672) reported@bbceastenders @BBCOne @BBCiPlayer Hope they bump Mark off. He's a terrible character.
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Pól Míchéal O'Slatraigh (@PSlatraigh) reported@bbceastenders @BBCOne @BBCiPlayer I predict both will vomit when they realise what they've done, but Patrick did say to Oscar in the flashforward that he was with a Truman now, so unless he and Jasmine somehow manage to reconcile, maybe this pair manages to work it out?
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Biohazardboy (@Biohazardboy2) reported@bbcdebatenight @BBCSounds @BBCiPlayer Never had this issue before we imported the third world.