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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 28% Sign in (28%)
  • 28% Playback Issues (28%)
  • 22% Buffering (22%)
  • 22% Crashing (22%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Margate Crashing 5 days ago
Pontypridd Playback Issues 6 days ago
Didcot Playback Issues 11 days ago
Southampton Playback Issues 12 days ago
Cheltenham Buffering 15 days ago
Aberdeen Sign in 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • tomselsocial
    Tom Selway (@tomselsocial) reported

    @BBCiPlayer hi team, I have a technical fault with live channels on iPlayer and cant report it via your website (form doesn't work) or live chat. What do I do?

  • annewithers
    annew🌱 (@annewithers) reported

    @DaveJonesVoice @BBCRosAtkins @sommervilletv Cheers, but iPlayer doesn’t work outside UK, even with VPN, I think. And I didn’t hear this from you, of course

  • ChrisPen1980
    NoSoyElGüero (@ChrisPen1980) reported

    @AmazonHelp Just want to know if something has been edited on the firestick to make it buffer like mad. BBC iPlayer is almost unusable.

  • ezactron
    Elizabeth Sedran (@ezactron) reported

    @jenasturgis I guarantee you you haven’t missed anything access to BBC iplayer can’t fix

  • terrymccrum
    Terry McCrum (@terrymccrum) reported

    @SkyHelpTeam @clickorcollect But but but, it’s streamed services from the various hubs, iplayer, itv etc. If you add something there’s no guarantee you can actually watch it - I have done so and found I’ve lost the show! And the lip synching issue is becoming more of an issue. And the tv turns off, and and

  • YouBeenMusked
    Burner (@YouBeenMusked) reported

    @OfficialABQ @keith_dorschner @Kaiser_GX Before release. Read the article. He was beta testing publicly released versions. Would you be happy to have been fired because you said BBC Iplayer was great but needed work after it was released? Would that have been fair to you? You would have understood?

  • BobG8
    BobG (@BobG8) reported

    @BBCWorld @BBCBreakfast @BBCNews OK so here’s a question why as a licence fee payer can’t I access the BBC when working outside of the U.K. ? I paid a licence for a year so your tech guys should enable my iPlayer app to work wherever I am, if I don’t pay then turn it off simple

  • Haydn_Llangain
    Haydn Williams (@Haydn_Llangain) reported

    @BBCiPlayer Until recently I thought this iplayer was miles above other Catch Up system. New format, however, is awful & tempramental! Change for sake of change, sadly. Strangely enough, I can still access original format on my laptop. What on earth are you up2? PLEASE REVERSE !

  • ProjektAlpha
    Projekt Alpha (@ProjektAlpha) reported

    @LGUKCare I’ve just bought an LG oled 48c24la and all the on demand apps work except for the iPlayer and bbc sounds. Is this a known issue?

  • cutteroo
    Cutteroo (@cutteroo) reported

    @ItsSkullkxdd @PanasonicUK Interesting. Can you open IPlayer if you go through Freeview catch up? Mine seems to work that way but still no Netflix

  • PEROXlDEPRINCSS
    siren (@PEROXlDEPRINCSS) reported

    iplayer pls work im just trying to watch call the midwife

  • angryhacademic
    Harriet Carroll: To be decided... (@angryhacademic) reported

    False Hope? Alternative #Cancer Cures on BBC iPlayer is worth a watch for all it's flaws, "conventional" medicine generally does well when it knows what the problem is, has a clinically tested treatment, quantifies risks, and avoids false promises

  • chosenfamilythe
    Stevie Ricketts ❤️💙🦅 🇺🇦 (@chosenfamilythe) reported

    @ViciousVideos This crash was on the film TT3D: Closer to the Edge If you haven’t seen it, you should and it’s on the BBC iPlayer.

  • mattc0wan
    Matt Cowan (@mattc0wan) reported

    Watching #thegreenplanet on @BBCiPlayer, the picture quality is amazing - but I really wish you would present it in 5.1 like when broadcast and on DVD/Blu-Ray. I don’t know why iPlayer is still stuck with stereo only audio.

  • frankieboyle
    Frankie Boyle (@frankieboyle) reported

    Really enjoying The Witchfinder. I actually have to remember when it’s on and watch it on telly because the iPlayer doesn’t work in Ireland.

  • AF_SI20
    Simon (@AF_SI20) reported

    I can’t decide whether BBC iPlayer or AppleTV+ has the worst UI/UX. Netflix and Disney+ have nailed it but trying to find your recently watched, favourites, wishlist on the BBC or Apple is a joke. Where the hell did they get their product designers from??

  • chezza_bezza123
    Chez (@chezza_bezza123) reported

    @BBCiPlayer having a problem with iPlayer, showing half a screen, can't search etc , if I click on any show, it shows full screen 🤔

  • philli73507827
    🇺🇦🇪🇺🇬🇧Carys (@philli73507827) reported

    @leighbooker @callikitson Sadly I think it will be. I can’t find another way to help me to have a final full stop. I will watch it on the night I’ll see what happens and then watch it on iPlayer. But only if she doesn’t die. Can’t believe BBC is getting rid of one of the best characters ever

  • AwardVPN
    Award VPN (@AwardVPN) reported

    I have got my developers working hard looking into how UK servers are blocked for iplayer etc. Then we will move onto USA servers. Let's make this work for all.

  • OfficialABQ
    Sam Albuquerque (@OfficialABQ) reported

    @YouBeenMusked @keith_dorschner @Kaiser_GX You use the word "cult" as if it means something. I am talking from my experience of NDAs at my places of work. I worked on the First TV in the UK which had BBC iPlayer built into it, but we weren't allowed to talk about it before release. Everyone had to sign an NDA.

  • Mark98655800
    Mark (@Mark98655800) reported

    Anyone else having problems with their Panasonic TV? Some apps like All4 and ITV Hub working but Netflix, BBC iPlayer, Prime Video, Disney just flash up an error saying no Internet connection? FFS!

  • Lord_Valumart
    Kenneth Copeland (@Lord_Valumart) reported

    2 Point 4 Children is all on iPlayer. A staple of 90's BBC it's probably utterly awful to watch now. I remember two things about it: a fake funeral where people are dressed as Star Trek characters, and a Graduate parody. And of course I'm going to watch all of it.

  • photo_gavin
    photo_gavin (@photo_gavin) reported

    @BBCScrumV where's Sundays show gone from the iPlayer?! I started watching last night... and gone on today to find the programme and it's vanished!! Can't work out what's going on! (I'm in England) any ideas?!

  • FinbarSpongy
    Simon (@FinbarSpongy) reported

    @lee_eyres @tweetingnav Nord works fine for me on the iplayer from Aus, if it ever didn’t there are loads of options to try a different UK server. ExpressVPN was terrible

  • bromley001
    Si (@bromley001) reported from Sheffield, England

    @MrKenShabby But no, having no Vic & Bob on iPlayer is unbelievable really. We could relish in The Smell, and people would piss themselves if they could work through the whole of Shooting Stars.

  • Prof_Nostalgia
    Prof Nostalgia (@Prof_Nostalgia) reported

    @ISowersby @MartinSLewis Bupa for example is your streaming TV service and the NHS is the BBC. Bupa may use doctors and nurses that also work for the NHS (ie. BBC iPlayer via Sky).

  • leanne_bailey1
    Leanne Bailey (@leanne_bailey1) reported

    @amateuradam Loaned a copy of your book @this is gonna hurt on Saturday' finished it yesterday, would have been sooner but work & life got in the way. Do I watch on BBC iPlayer, or stick with the book, I hate being disappointed by action that's not as good as the book.

  • TheRealMcGack
    Lemon Curry (@TheRealMcGack) reported

    Little Britain was very funny in parts, absolutely awful in other parts, and really knew how to keep running with the same joke until it became irritating. I'd prefer the BBC to bring some more difficult to find sketch shows and comedy to the iPlayer, but who cares what I want?

  • Raymodraco
    Ray Monk (@Raymodraco) reported

    So, an edited version of Little Britain is to return to the iPlayer. My problem with it is not the outdated attitudes or the offensive stereotypes, but that it is, for the most part, desperately unfunny.

  • chezza_bezza123
    Chez (@chezza_bezza123) reported

    @BBCiPlayerForum is there a problem with iPlayer can't see half the screen on the home page, making it difficult to search for anything, when I can find something to play it's a full screen 🤔