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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 31% Playback Issues (31%)
  • 27% Sign in (27%)
  • 21% Buffering (21%)
  • 21% Crashing (21%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Nice Crashing 4 days ago
Wirral Playback Issues 7 days ago
Manchester Buffering 8 days ago
Cheltenham Sign in 9 days ago
Truro Playback Issues 9 days ago
London Playback Issues 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • Gerbiltime
    Kevinthegerbil (@Gerbiltime) reported

    @BBCMOTD @BBCSport @BBCiPlayer Who is the woman screeching throughout the Arsenal match? It’s not a commentary, it’s a string of tired cliches she thinks of she screeches loudly enough, she’ll sound convincing. She’s awful.

  • innov8tor3
    Peter Jones ⚒️🔭🌍 (@innov8tor3) reported

    Hey @BBCiPlayer . Still no joy with @SamsungUK ? It's over 48 hours now, and still no progress. I have discovered how useless the help functions on the TV are, but that doesn't shift the dial. Don't you have an AI support function yet to get this moving to resolution?

  • PatelShant84519
    Shantilal Patel (@PatelShant84519) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer I get my present and I still could not get a place the council wouldn’t help me. I was on road for two weeks, but yet these people come in and they get a nice four star hotel three 3 meal a day what a ******* joke

  • gallonupper
    Siobhan Mc Dermott (@gallonupper) reported

    @StephenNolan @BBCiPlayer Loads??? No it's about 10 people. Distraction bs as usual. This issue is simply not affecting the majority of us. Your childish antics and your same callers day in day out! Norman & Brian 🙄 impossible to listen to for anyone with a bit of common sense

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer Boring boring boring. Unbelievable nonsense story. Why would Priya steal a car to take Ravi to hospital and then not even ask for him to be seen? She would have asked for help weeks ago. Children boring with endless disasters. I wish the car crash had written them out.

  • LesTwigg
    Les Twigg (@LesTwigg) reported

    Anyone else having problems with @BBCiPlayer? Constantly buffering so bad as to be unwatchable. No problem on other streaming channels so wouldn't appear to be our equipment or broadband.

  • TomTomlewis063
    Tom (@TomTomlewis063) reported

    @bbceastenders @BBCOne @BBCiPlayer Johnny is terrible 🤢 hurry up and axe him.

  • ranahabarana
    Ranahabarana (@ranahabarana) reported

    @bbceastenders @BBCOne @BBCiPlayer Sorry but these two sound like teenagers fighting over some toy! I mean he is literally her dad & grandfather 👴 f her children and he wanted to make up with his kids! Seriously no thoughts to her mental issues & challenges!

  • cheeky_chezza
    chez_80 (@cheeky_chezza) reported

    Has anyone watched 'Babies' on iplayer? I have found it a good watch, but the dumb laughing sound between the men and the black guy sounding like Brian Belo from BB years ago has been very distracting. Can't work out if it's deliberate, overacting, or natural 🤔 #bbc @BBCiPlayer

  • eddie_corrigan
    Brodie Bruce (@eddie_corrigan) reported

    @PayReps26654 @Helen_Barnard @BBCiPlayer I’d say that’s an Amazon or internet issue not the BBC’s

  • sukeve_xo
    s h a b s 🌷 🦚 (@sukeve_xo) reported

    @bbceastenders @BBCOne @BBCiPlayer Sukeve clip during ******* visibility week? IKTR!!! But come on now guys, we've done the "Suki doesn't communicate when she's stressed and trying to make everyone's problems go away" before and she learned from it, if we're not making a point of showing her growth and how she's adapted for the better on this adoption journey and it's just revisiting old habits with no reasoning or closure, it's giving inconsistent.

  • BennyH391512
    Benny H (@BennyH391512) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer Perhaps making it clear what conditions it does and doesn’t treat would help And having a 🇫🇷 style insurance system

  • hellosunshine52
    Elle 🌸🗽 (@hellosunshine52) reported

    @BBCiPlayer could you please stop including the result in the headline of the Olympics segments on iPlayer? There is little point in watching after work when you spoil it. Please stop doing this urgently. It’s bad enough the way you edit the segments. Stop spoiling the events.

  • ItsKempy_
    𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported

    @bbceastenders @BBCOne @BBCiPlayer He is an awful character already! Can't stand him

  • actionslaxx
    actionslaxx (@actionslaxx) reported

    @Gordon_998877 @Helen_Barnard @BBCiPlayer yep, having to login every time you switch back to the iPlayer (even if you've just got one profile) is a PITA - other streaming services don't make you do this

  • villanmike73
    Villanmike (@villanmike73) reported

    @Helen_Barnard @BBCiPlayer First world problems! Moan about anything because you believe the BBC is an easy target. Honestly

  • Bekola1975
    LouBen 🎀 (@Bekola1975) reported

    @bbceastenders @BBCOne @BBCiPlayer Who cares. Awful tedious storyline

  • Rockmusic70S
    Rockmusic70's (@Rockmusic70S) reported

    @PatrickJoh21665 @GWandShows @BBCiPlayer Gorgeous and after the awful weather we've been having

  • rutherfojr
    Sapiens daily blotter. (@rutherfojr) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer No. Draw down pension will be whe we get a stock market crash.

  • Emilyj251288
    Emily jones (@Emilyj251288) reported

    @BBCiPlayer @SamsungUK we are getting error code 2100 when trying to access iplayer.Can someone help please.Its been like this for a week.Ive tried the suggested fixes online.I called samsung help line and were put on hold for over an hour and the girl never came back to the call

  • gallonupper
    Siobhan Mc Dermott (@gallonupper) reported

    @StephenNolan @BBCiPlayer Loads??? No it's about 10 people. Distraction bs as usual. This issue is simply not affecting the majority of us. Your childish antics and your same callers day in day out! Norman & Brian 🙄 impossible to listen to for anyone with a bit of common sense

  • melaniebelle808
    melaniebelle (@melaniebelle808) reported

    @bbceastenders @BBC @BBCiPlayer Denzel brought bad medicine into the house. Now Yolande must find an Obeah man to fix this. And she won't find one in yellow pages.

  • alabamarust
    alabama 🇵🇸 (@alabamarust) reported

    @BBCScrumV @BBCiPlayer @BBCSounds Why don’t Wales nationalise the WRU? I can’t see any other way to fix this mess created by stakeholders

  • DavidSh99798518
    iggyboy63 (@DavidSh99798518) reported

    @bbcpress @BBCiPlayer Thought it terrible tbh..safe,middle class viewing

  • Wee_Westie29
    Westie (@Wee_Westie29) reported

    @bbceastenders @BBCOne @BBCiPlayer Alfie leaving to visit Spencer. Hopefully he brings him back with him. As for Jake, he can’t keep hiding what he did to Danny forever. Also it looks like Jake maybe getting cold feet about Chrissie. But he wants to fix things #Eastenders

  • watertiger69
    Clive B 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🕉️ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@watertiger69) reported

    @BBCSport @BBCOne @BBCiPlayer Quite possibly the worst game I've seen this season. 😴💤

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCOne @BBCiPlayer Bad idea ,she's been away much too long. Just like Zoe, it won't work.

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer The Lauren and Penny scenes have been great recently. I hope Lauren does end up buying the Car Lot. Jay should've never have sold it in the first place and that's something he would never do if he was still here. Can't wait for Lauren & Priya to work together. #EastEnders

  • zippyyu
    Zippy (@zippyyu) reported

    @StephenNolan @BBCNolan @BBCiPlayer Our airport has no problem worshipping one

  • AnthonyParryUK
    Anthony Parry (@AnthonyParryUK) reported

    So @Google @BBCiPlayer please can you fix iPlayer on Google TV as it doesn't show anything in the continue watching rail of the home screen.. thanks 👍