iPlayer status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Playback Issues (30%)
• Sign in (28%)
• Buffering (21%)
• Crashing (21%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Nice	Crashing	5 days ago
Wirral	Playback Issues	8 days ago
Manchester	Buffering	9 days ago
Cheltenham	Sign in	10 days ago
Truro	Playback Issues	10 days ago
London	Playback Issues	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jeno (@JAC2725) reported 3 minutes ago

  @BBCiPlayer deciding to show 2/3 of an ice hockey game and show the last third a hour after it’s played. AWFUL BROADCASTING.

• 
  Shuahae⛸️ (@Mingoobies) reported 10 minutes ago

  @BBCiPlayer get somebody to fix the stream please. I'm trying to watch the figure skating team event and it's showing all sorts of random other sports

• 
  𝕀𝕥𝕤𝕂𝕖𝕞𝕡𝕪! (@ItsKempy_) reported 11 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer He is an awful character already! Can't stand him

• 
  Arty Bow (@arty_bow) reported 15 minutes ago

  @BBCScotland @BBCiPlayer …then we get 10 minutes of him lecturing us like we’re teenagers because we can’t work it out for ourselves. BBC documentaries used to be superb. Even the average ones were twice as good as this.

• 
  Les Bien (@BertSnazzle) reported 15 minutes ago

  What’s going on with @BBCiPlayer app? It’s complete garbage…takes about 5 minutes to sign in 😠😠

• 
  Les Twigg (@LesTwigg) reported 16 minutes ago

  Anyone else having problems with @BBCiPlayer? Constantly buffering so bad as to be unwatchable. No problem on other streaming channels so wouldn't appear to be our equipment or broadband.

• 
  glasgowboyindc (@dcglasgowboy) reported 17 minutes ago

  @BBCSportScot @BBCOne @BBCiPlayer Kenny McLean? He has to have incriminating pictures, he’s awful

• 
  Tom (@TomTomlewis063) reported 19 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Johnny is terrible 🤢 hurry up and axe him.

• 
  🔺Paul🔻 (@paulnorwich) reported 20 minutes ago

  I have one account on my iPlayer. Why it insists I choose an account every time I use it I don’t know. There also needs to be a way that I can link my TV Licence to my account so I don’t have to confirm all the damn time that I have one. I love @BBCiPlayer but it needs work.

• 
  doffcocker (@doffcocker) reported 20 minutes ago

  @BBCArchive @BBCiPlayer the phrase “eclectic collection” is doing a lot of work in that sentence and i need to know more

• 
  Blaco Bass (@blacobass1969) reported 26 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer He's the worst of working class people. What a ****, tax dodger promoting other tax dodgers. Absolute ****.

• 
  Tom Parker (@oldschool454) reported 26 minutes ago

  @SamsungUK Please can you tell my why I keep getting error code 02100 when trying to play @BBCiPlayer on my Samsung TV? I have googled problem and done every suggested fix with no success. Please help!!

• 
  Sapiens daily blotter. (@rutherfojr) reported 27 minutes ago

  @bbcquestiontime @BBCSounds @BBCiPlayer No. Draw down pension will be whe we get a stock market crash.

• 
  Ryan Glendenning ✨ (@RyanSoapKing25) reported 27 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer The Lauren and Penny scenes have been great recently. I hope Lauren does end up buying the Car Lot. Jay should've never have sold it in the first place and that's something he would never do if he was still here. Can't wait for Lauren & Priya to work together. #EastEnders

• 
  sam___888 (@sam___888) reported 30 minutes ago

  @BBCSport @BBCiPlayer terrible coverage of the mens figure skating final so you missed showing the gold medal winners routine and then even cut short all their reactions to repeat the skeleton footage on BOTH channels! awful coverage. #WinterOlympics #skating

• 
  robbie does stuff (@robertbegg_art) reported 31 minutes ago

  @IKnoTheTruth2 @Helen_Barnard @BBCiPlayer ...that is generally the goal of adverts, yes. their success rate isn't really the issue OP is complaining about

• 
  Cat ❤️ saw xlov (@bubbleyoongz) reported 33 minutes ago

  @Pearson_Izabel @BBCiPlayer It's so annoying, the coverage has been terrible. Our skater is skating rn and I can't watch it!

• 
  Peter Jones ⚒️🔭🌍 (@innov8tor3) reported 35 minutes ago

  The saga of @BBCiPlayer on our @SamsungUK TV continues. Not swift and somewhat unsure, Samsung; 96 hours outage and counting. I connected via DMs, gave personal and TV details, and asked about timescales. No answer? Is this a kind of limbo?

• 
  Claire Duffett (@duffett_claire) reported 37 minutes ago

  @Lord_Sugar @BBCOne @BBCiPlayer Was going to say they spelt it phonetically but that doesn’t work either

• 
  Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported 38 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer We all know the marriage isn't going to work out! What about Joel and Zack??

• 
  wbd (@chazul11) reported 43 minutes ago

  @bbcdebatenight @BBCSounds @BBCiPlayer What we’re dealing with is a woke academic who is again using this falsehood toxic masculinity! These are yobs and the problem is ultras and the entitlement of Celtic football club who due to victimhood believe they can do what they want and the issue is the reaction only

• 
  North Yorkshire Owls (@NorthYorksOwls) reported 44 minutes ago

  @DGroundhopper @BBCiPlayer @BlairMcNally1 I think what you and I experienced in Berlin is fine, because it’s organised, because you know it’s going to happen and if you want to get away from it, you can. The issue over here is people letting them off incorrectly, unorganised and occasionally in enclosed environments.

• 
  Tom (@TomTomlewis063) reported 44 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer Please get rid of Johnny, the actor is terrible.

• 
  Rebekah (@RebekahWM) reported 46 minutes ago

  Making us miss seeing our Ilia live in the figure skating! BBC is the worst service on tv!! 😡 @BBCiPlayer #BBC @BBCSport

• 
  PC (@PGUK78) reported 48 minutes ago

  @bbceastenders @BBCOne @BBCiPlayer The decor is so awful.

• 
  Anthony Parry (@AnthonyParryUK) reported 49 minutes ago

  So @Google @BBCiPlayer please can you fix iPlayer on Google TV as it doesn't show anything in the continue watching rail of the home screen.. thanks 👍

• 
  Lorraine (@LORRAIN25481106) reported 51 minutes ago

  @bbceastenders @BBCiPlayer Awful storyline and writing = awful acting from everyone involved.

• 
  kylee mooney (@KyleeMumof4) reported 51 minutes ago

  @SundaeLolz @BBCiPlayer Im with sky and its on their but says due to a technical error it cant be played. But its not even showing up on iplayer. Strange

• 
  jj 🐦 (@julie_twickers) reported 53 minutes ago

  What has Sheridan smith don’t to her face? It’s awful #theCage @BBCiPlayer

• 
  Martyep74 (@martyep74) reported 56 minutes ago

  @StephenNolan @nipsa @BBCiPlayer P/2 👉 people getting into debt because of errors, cases of people having to pay back housing benefit because mysteriously the HB money disappeared during the migration, so SOMEONE or some landlord/gvrmt body has got extra money by forcing the Tennant to pay instead of