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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (29%)
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Sign in (29%)
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Playback Issues (25%)
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Crashing (17%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Sign in | |
| Chatham |
Crashing | |
| Sheffield |
Sign in | |
| Reading |
Sign in | |
| Hackney |
Playback Issues | |
| Poplar |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Stevie J Jones
(@Stevie_J_Jones) reported
@DavidTughanjazz I think ours is the same one - I bought it in 2019. It's fine on everything else, just iPlayer is dodgy. Everything's up to date - firmware, settings etc. First world problems, eh?
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Mark's Tweets
(@tweets_marks) reported
@AlStewartOBE Had to binge it on iPlayer...what a piece of work
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Giovanni 🏳️🌈
(@Kookalamanza) reported
Question for folks in the UK: does ITV stream buffer often when you watch streams/shows via ITV player? It is as shite as BBC iplayer sometimes.
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John Cosgrove 🇪🇺
(@DrJohnCosgrove) reported
@bt_uk Thank you so much for checking, Sharon. Each time the connection drops, I reset hub and client. The problem then happens again when I next use iPlayer. It is not a speed issue.
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Ub
(@urbanbiscuit1) reported
Trouble is bbc news couldn’t stop it’s itchy fingers rabb . Think iplayer should be the front page of bbc
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august 🥀 thirteen's gf
(@dykemaclay) reported
imagine if my wifi wasn't so ****** so iplayer would actually load in high quality and I could get good screencaps,,,,
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Luke Thoday
(@ThodayDesigns) reported
@charliepart2 In my personal opinion he’s the only player I can visibly see actually get angry when we concede always gives his all and is a quality player on top of that he was the one telling Morris to cover when Watson pushed forward and you could hear him on Iplayer making demands
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Amy Flora
(@littlestmy) reported
Really disappointed with the quality of the subtitles on @BBCMOTD. There is definitely time to check the quality before it goes up in iplayer. Really poor for a public broadcaster to fail #accessibility
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Classicalbanksy
(@Classicalbanksy) reported
from
Camberwell, England
@BBCJonSopel watching the various iPlayer post-mortems, of what has to go down as the worst presidency inAmerican history. For me it’s his ability in the Swann interview, where he simply cannot grasp the critical significance of death rates per cases - death rates per capita.
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James Elder
(@jamesofputney) reported
More and more I think a big problem with the BBC is that all their effort is put into promoting just a small fraction of their output. If you dig around in Sounds and iPlayer, you find that there is loads of great, niche content that they didn’t think to tell anyone about.
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rosie b
(@RosiesetaB) reported
Started watching the new #TracyBeaker on iplayer. I have been crying for the last half an hour. Help me.
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august 🥀 thirteen's gf
(@dykemaclay) reported
god gave me ****** wifi because she knew I'd be too powerful if I could take high quality screencaps from iplayer 🙏
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Jim
(@NeophyteJim) reported
@simon_reeve I have been binge watching your travel shows in iPlayer and have had my eyes opened wide. I am astonished by the issues that you have highlighted: over-fishing, deforestation, child slave labour, poverty, coral erosion, corporate greed, animal trade, pollution
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Lucy Corrander
(@LucyCorrander) reported
@John1954Moi @NetflixUK Thanks. I will have to explore that on Netflix. The switch which stops the iPlayer doing this doesn't work. On Netflix you even get a noisy trailer upon arriving on site. I have to remember to mute first or I slam 'escape' and run away! I don't want to see bits of things!
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Mariaaaa
(@MariaAnderson21) reported
@protectyrbubble I love that I can watch something on iplayer but also I can do spreadsheets for work at the same time! #LoveyourGadgets2
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Lewis Haywood
(@lewlewhazy) reported
Work at 7 am, just waking up on the sofa after falling asleep watching Eastenders episodes from 2008 on iplayer. Golden era of the square for sure starting with Frank Butchers funeral #patpatpatpatpat
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✨isobel harrop✨
(@hispersonfriday) reported
@createdbyjazz Annoying!! If you can find a way to access iPlayer, just make an account and when it asks you about a TV license just say yes, don’t worry it shouldn’t be a problem !!
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John Cosgrove 🇪🇺
(@DrJohnCosgrove) reported
@bt_uk Hi Sharon, It does not appear to be a bandwidth/quality issue; H+ (on another network) is adequate. The whole connection drops after watching iPlayer for over 1 min. YouTube and Netflix work fine.
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James Elder
(@jamesofputney) reported
More and more I think a big problem with the BBC is that all their promotion is put into promoting just a small fraction of their output. If you dig around in Sounds and iPlayer, you find that there is loads of great, niche content that they didn’t think to tell anyone about.
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Rebecca Handford
(@Mappede) reported
@NickJWReilly @mralistairgreen iPlayer’s search function is awful though. My dog is more intuitive (and he’s an idiot)
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Heather Hear
(@heather_hear) reported
@charltonbrooker BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice. Honestly most of the documentaries I want to watch are always on the BBC and it is impossible to watch them.
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talking bullocks, or an unblemished red heifer?
(@thatbleepystuff) reported
@davidgerard They don't archive most news to the iPlayer. If I had to guess it's because old news might be wrong or misleading. Also probably something to do with news being live and having poor quality subtitles.
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Stuart Dunning
(@Rock_Avalanches) reported
@bt_uk Today. Presume you went for a millisecond after midnight? Work I can pause, 2yr year old with no access to iPlayer, not so good at 5am.
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Tom Gara
(@tomgara) reported
from
Brooklyn, New York
@NathanTankus How did you watch it? I’ve been trying to figure out how to make the BBC iPlayer thing work and keep failing
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🦇 Tiny Troublesome Witch ✨
(@bruitist) reported
Netflix had an error, so I checked out what iPlayer had to offer and I've ended up watching Sliding Doors for the millionth time. How has it taken me this long to realise Aveline's VA is in it??
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Martin Smith
(@Martintastic) reported
@Medic_Russell I became obsessed with murder in paradise on iplayer. It’s terrible but there are hundreds of episodes....
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TimbobWilts
(@TimbobWilts) reported
Hi @BBCSounds Hope you can help. I'm REALLY struggling to find "most listened to" or "most popular" for @BBCRadio4 I know I'm missing out on a lot of your content because of this. I've tried app and the website, but get nothing (unlike the old iPlayer Radio). Link please? TIA
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RAMZEE
(@RamzeeRawkz) reported
I see ‘Lady MacBeth’ is on iPlayer aka a crazy movie where Florence Pugh plays a hellish Victorian lady that uses & stitches up her black servants (coz they’re disposable) to get one over her awful husband/the patriarchy. White Feminism: The Movie - Pugh is very good in it thou
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CringyEnglishGamerOfficial
(@CringyGuyYT) reported
@LiamsTransport1 That’s what I do as well. I have next to no motivation to do work half the week and just spend the time binge watching some random series on iPlayer
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Hilary Foster
(@hilaryrfoster) reported
@AmazonHelp We don’t have the same problem on other services eg Netflix or iPlayer. Those freeze sometimes, but Prime does a very irritating little ‘hiccup’ in picture & sound every few seconds.