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iPlayer status: streaming issues and outage reports

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Full Outage Map

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

  • 31% Playback Issues (31%)
  • 29% Sign in (29%)
  • 22% Buffering (22%)
  • 18% Crashing (18%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

CityProblem TypeReport Time
Wirral Playback Issues 2 days ago
Manchester Buffering 3 days ago
Cheltenham Sign in 4 days ago
Truro Playback Issues 4 days ago
London Playback Issues 4 days ago
Croydon Buffering 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • musomusings
    Sara Foster (@musomusings) reported

    @EnarialP @Helen_Barnard @BBCiPlayer They do need to work on their algorithms though - if I’m about to watch a film about Emily Brontë, do I really want to see a trailer for FA Cup coverage?

  • AnthonyParryUK
    Anthony Parry (@AnthonyParryUK) reported

    So @Google @BBCiPlayer please can you fix iPlayer on Google TV as it doesn't show anything in the continue watching rail of the home screen.. thanks 👍

  • takethe_highway
    BrummieGirl (@takethe_highway) reported

    @bbceastenders @BBCOne @BBCiPlayer Its soap. Actors leave, characters move on etc. But if you want this pair to work these guys and the writing are gonna have to work on selling it a lot better than is currently happening.

  • jamiethinking
    jamie (@jamiethinking) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer The government just raised my council tax 6% wiping out any and all so called efforts they have made ! This labour government has broken everything

  • jonnypayne23
    Jonny Payne (@jonnypayne23) reported

    @StephenNolan @BBCiPlayer You can’t be intimidated by a flag. You can choose to be offended but that applies to anything. I could choose to be offended by terrible architecture. Doesn’t make it illegal and should be bulldozed

  • Colinbr87729419
    Colin Brown (@Colinbr87729419) reported

    @newswatchbbc @BBCBreakfast @BBCiPlayer The BBC has been terrible in recent months, it shares opinions and rumors rather than the facts, very disappointed.

  • Wee_Westie29
    Westie (@Wee_Westie29) reported

    @bbceastenders @BBCOne @BBCiPlayer Alfie leaving to visit Spencer. Hopefully he brings him back with him. As for Jake, he can’t keep hiding what he did to Danny forever. Also it looks like Jake maybe getting cold feet about Chrissie. But he wants to fix things #Eastenders

  • FIWCHAMP09
    Adam (@FIWCHAMP09) reported

    @bbceastenders @BBCOne @BBCiPlayer Ravi and Mark could work together to take them down, Why does Mark want to be involved in dealing? Need to meet their boss soon Vincent or Fatboy

  • konatona1
    konatona (@konatona1) reported

    @BBCMOTD @BBCiPlayer arsenal have problem

  • SophieAhmed2
    Sophie Glenister🦉🐈🌷🌸🍰⚽️ (@SophieAhmed2) reported

    @bbceastenders @BBCiPlayer Priya is a big part of his problems because she is enabling him, always playing down his bad behaviour etc. as just now. Neither of them seem to get that actions have consequences.

  • SilentHitoshura
    Paul R (@SilentHitoshura) reported

    @bbcdebatenight @BBCSounds @BBCiPlayer Invading the pitch isn’t the issue, the retaliation from Huns was the issue. 100% of the blame like with the Ibrox club and they need to do better in the future

  • dcglasgowboy
    glasgowboyindc (@dcglasgowboy) reported

    @BBCSportScot @BBCOne @BBCiPlayer Kenny McLean? He has to have incriminating pictures, he’s awful

  • melonax9
    melonax9 (@melonax9) reported

    @tlukethompson @BBCiPlayer ******* FINALLY A BETTER QUALITY !!!!

  • dcale80
    Dcale (@dcale80) reported

    @bbceastenders @BBCOne @BBCiPlayer The Ben Mitchell bashing is in hyper drive. I guess this is petty retaliation for Max Bowden not wanting to return to this **** show. I'm so glad the rating r plummeting every day. Ben Wadey is the worst thing to happen to this show.

  • rutherfojr
    Sapiens daily blotter. (@rutherfojr) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer No. Draw down pension will be whe we get a stock market crash.

  • Emilyj251288
    Emily jones (@Emilyj251288) reported

    @BBCiPlayer @SamsungUK we are getting error code 2100 when trying to access iplayer.Can someone help please.Its been like this for a week.Ive tried the suggested fixes online.I called samsung help line and were put on hold for over an hour and the girl never came back to the call

  • thenightswstch
    Will (@thenightswstch) reported

    @StephenNolan @DHamill2004 @BBCiPlayer Dermot just summed up the problem quite clearly there without even realising what he just done.

  • sam___888
    sam___888 (@sam___888) reported

    @BBCSport @BBCiPlayer terrible coverage of the mens figure skating final so you missed showing the gold medal winners routine and then even cut short all their reactions to repeat the skeleton footage on BOTH channels! awful coverage. #WinterOlympics #skating

  • Bekola1975
    LouBen 🎀 (@Bekola1975) reported

    @bbceastenders @BBCOne @BBCiPlayer Surprised there's no STD problems in EE. So much bed hopping!

  • delca1
    Alison Ward (@delca1) reported

    @BBCMorningLive @BBCOne @BBCiPlayer Another big issue with pavement parking is new estates, often flats in converted commercial buildings not having to provide enough parking as local councils think it’ll encourage people to use public transport rather than cars. This will never work!

  • waleswomenrugby
    Welsh Women's Rugby🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@waleswomenrugby) reported

    @BBCScrumV @BBCiPlayer Please fix the stream 😭

  • RyanSoapKing25
    Ryan Glendenning ✨ (@RyanSoapKing25) reported

    @bbceastenders @BBCOne @BBCiPlayer (2/2) #EastEnders I'll be curious to discover how Suki and Vinny will react when they discover Ravi's attack against Nugget. Would Suki keep her promise to Priya and get Ravi the help he needs? She'll feel guilty for throwing him out but doesn't want to jepodise the adoption.

  • Gabriuna
    Fishface (@Gabriuna) reported

    @BruceD16659 What an awful series, talk about stereotyping a whole nation, based on a book you say? Stay away I say. @BBCiPlayer

  • GillyB9
    Gilly B (@GillyB9) reported

    @ls_1983 @BBCiPlayer I was flicking between football and Olympics last night. The commentary on tnt was awful.

  • Rockmusic70S
    Rockmusic70's (@Rockmusic70S) reported

    @PatrickJoh21665 @GWandShows @BBCiPlayer Gorgeous and after the awful weather we've been having

  • EdwardW16351
    Edward william (@EdwardW16351) reported

    @StephenNolan @JamieBrysonLLB @BBCiPlayer Who’s having the worst bad hair day , little Jamie should give it up, , the flags 🥱 that won’t change

  • innov8tor3
    Peter Jones ⚒️🔭🌍 (@innov8tor3) reported

    The saga of @BBCiPlayer on our @SamsungUK TV continues. Not swift and somewhat unsure, Samsung; 96 hours outage and counting. I connected via DMs, gave personal and TV details, and asked about timescales. No answer? Is this a kind of limbo?

  • PaulCol01201464
    Paul Collins (@PaulCol01201464) reported

    @bbcquestiontime @BBCiPlayer @BBCOne Nandy tries in vain to defend the indefensible as Labour kills hospitality. Employers' national insurance rises hit pay and jobs. The government offers no help to increase wages. Yet Reeves says no to levelling capital gains tax with income tax and launching a wealth levy.

  • brianofipswich
    Sir Brian of Ipswich (@brianofipswich) reported

    @bbcpress @BBCiPlayer Just finished. Not seeing the hype. Michael is throughly unlikable. No pride in his home, appearance or employment. Nihilistic and a compulsive liar. Emotionally stunted and a taker. He treats anyone that requires something of him with distain. Awful man.

  • carsey10
    Ciaran Carson (@carsey10) reported

    @StephenNolan @gordonlyons1 @BBCiPlayer Fs there are two small housing estates near me that are built for people with disabilities so what would be the problem if the majority of cars were mobility in some streets