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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (46%)
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Sign in (26%)
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Playback Issues (23%)
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Crashing (6%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Buffering | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne
(@joanne1894) reported
@xBlueMoonRising Cant find it on iplayer thats the problem
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Mike Bromfield
(@mikebromfield) reported
@OHLLRN @BBCiPlayer Yeah I found this, it's a bit behind with it! I think the best way seems to be to turn OFF your location setting (found at the bottom of the iPlayer page). It will default to your region, whereas if you just select 'England' the quality seems to improve.
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chaxrldorgan♏
(@chaxrldorgan) reported
Why can't I find blues on BBC Iplayer??????? Help me @BCFC #bcfc #blues
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Emma Royal
(@Emmaarr2011) reported
@SamsungSupport Hi there I have a smart tv which I’ve had for a good few years however recently I’ve noticed I cannot get my 5 installed, Amazon prime or bbc iplayer is this a problem with the old tv’s?
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Nicholas 🇬🇧🇪🇺 #EFTA
(@njstone9) reported
@nicktweet @TimWardCam Well I only subscribe to one but I've seen the interface for 3 of them. BBC iPlayer won't work here in Hong Kong even with a VPN. Annoying. Don't understand why they won't let me pay for it.
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ALAN MORREY
(@6mozz5) reported
Awful coverage today, stick yer iPlayer where the sun doesn’t shine 🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻
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Emma Royal
(@Emmaarr2011) reported
@SamsungTV Hi there I have a smart tv which I’ve had for a good few years however recently I’ve noticed I cannot get my 5 installed, Amazon prime or bbc iplayer is this a problem with the old tv’s x
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Phil
(@Hampson84Phil) reported
from
Stockport, England
@BBCSport can you mute the commentary on the Iplayer ..... ffs both of them are ******* awful to listen too
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NOTZ
(@Spurmston) reported
from
Stockport, England
Why can’t I find city on bbc iplayer? Help a man out it’s only half hour till kick off
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Thomas Deering
(@deering91) reported
IPlayer picture quality of the football is so so poor
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DK
(@kippaxblue76) reported
Is there a mute button on iplayer ? This commentary is beyond awful.
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syd
(@sydwardle) reported
@BlueFella34 I have it on my my dodgy box mate, it's in BBC iPlayer though but commentary is awful
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syd
(@sydwardle) reported
@InvisibleManMC Supersports 2 variety mate, it's bloody awful on iPlayer, couldn't bear it
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Darren Brennan
(@chels_dar) reported
The iplayer doesn’t work in Ireland ffs
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turk
(@XIIIRYE) reported
Cannot find the match on bbc iPlayer can anyone help?
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Luke 🎆
(@MCFC_Luke_) reported
@RzMcFc @AyyanBaan I went in there but it didn’t work for me, but I think it was bcos the coverage hadn’t started, I’m on the bbc iPlayer app now an it’s fine
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Ellis Wilson
(@Ellis57910040) reported
BBC iplayer has to be the worst streaming app going
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Velterop ⓐⓊ – #Internationalist 🇪🇺🇳🇱🇬🇧🇩🇪😷
(@Villavelius) reported
@seis_matters iPlayer doesn't work in NL; it seems to recognise if one uses VPN, too. Any other way? I can't DM you, could you DM me perhaps, if there is? Many thanks.
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Steve P
(@Codeye67) reported
I can’t work this poxy iplayer cobblers out ! Lessons please lads and lasses much appreciated!
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king Kenny's PA ⭐⭐⭐⭐⭐⭐
(@oldschoolwinger) reported
@GaryLineker @Arsenal @NUFC Iplayer sucks doesnt work half the time
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Dr Anthony Martyr
(@tryfan918) reported
@MATTYB00SH @BBCiPlayer @arashsahaf iPlayer detects VPNs so they don't work. i use NordVPN and UK servers and i have done for years, iplayer does not work
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Màtt
(@MattCFC_) reported
from
Sutton at Hone, England
quality on BBC iplayer is ****, like 4 pixels
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The Unaccountable Echmail
(@echmail) reported
@dr_monkeyface It's terrible. The iPlayer isn't much better
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Chelsea Dan
(@CFCSongs) reported
@ShemTaborCFC @BBCiPlayer Apart from the fact there's hoops to jump through for each (Amazon, iPlayer, etc) no matter how good your connection (I'm virgin business btw), one buffer and you have to restart to stay live
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𝕾𝖍𝖊𝖒’𝖘 𝕮𝖍𝖊𝖑𝖘𝖊𝖆
(@ShemTaborCFC) reported
@CFCSongs @BBCiPlayer I’ve never had a single buffer from Amazon or IPlayer and I’ve got crappy sky broadband. Not sure where the issue is.
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Simon Templar
(@SimonTe53732612) reported
@Keithpoker1 @eva_angel9 Nope, I think the real corruption is much more complex and much more boring than this kind of stuff. A good documentary was Hypernormalisation by Adam Curtis, on bbc iPlayer. Basically all about maintaining status quo, because tackling real problems, is too hard
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Louis King
(@LouisKing_uk) reported
Who ******** are these 2 commentating on the City game on Iplayer? Absolutely the worst, and that’s saying something #mcfc #mancity #bbcsport
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Georgeeana Porter
(@GB_Porter) reported
Cant even login to fa player. If they can’t handle the amount of traffic why don’t they just show all games on iplayer?
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Eleanor Dacquitane
(@EleanorDacq9) reported
@arashsahaf @jxzksn Yes, if you change the IP address on your computer for one that makes it look as if you're in the UK then iPlayer should work.
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Neil Corry
(@LondonConcrete) reported
@JamAntonioITV @BBCiPlayer You’d sign in using Netflix, Prime or anything similar. IPlayer is the same. It’s not the BBC’s fault you didn’t know.