iPlayer down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by iPlayer users through our website.

• Sign in (31%)
• Playback Issues (27%)
• Buffering (24%)
• Crashing (18%)

Live Outage Map

The most recent iPlayer outage reports came from the following cities:

City	Problem Type	Report Time
Pontypridd	Playback Issues	13 hours ago
Didcot	Playback Issues	5 days ago
Southampton	Playback Issues	6 days ago
Cheltenham	Buffering	9 days ago
Aberdeen	Sign in	13 days ago
Cardiff	Buffering	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Real_Fanny_Urquhart (@FannyUrquhart) reported 58 seconds ago

  @CrippsCorner @BBCiPlayer My mother doesn’t like his ‘girly lips’. I never had a problem with his lips. Let us make sure BBC iPlayer know that on the record

• 
  LS McPhail 💙 🏳️‍🌈 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LeeMcPhail76) reported 3 minutes ago

  @BBC @BBCiPlayer Just don’t watch it through iPlayer on a Sky box (any sky box). For some reason …. BBC iPlayer struggles to work on a Sky platform. REALLY struggles….. 🤔 I wonder why that is?????

• 
  Nick Dorey (@doreynick) reported 3 minutes ago

  @davemcv77 @BBCiPlayer @jules_says Thanks for the help. Sadly, this has not fixed the problem for me. Am watching now, live, on iplayer and am still stuck in London news!

• 
  Jonathan Ali (@JonathanAliTT) reported 4 minutes ago

  @CampbellX As a relatively recent migrant here, I feel there's value in engaging with the BBC's output and therefore paying for that output, the problems notwithstanding. I just watched the new debbie tucker green film on the iPlayer - things like that must count for something.

• 
  THE WHY Foundation (@TheWhyFound) reported 4 minutes ago

  You can now watch 'Coca-Cola's 100 Billion Bottle Problem' on @BBC iplayer! We are very proud of this film, and we hope it will promote a constructive international dialogue on industries and their use of plastic. #bbcpanorama #whyplastic #plasticpollution

• 
  sam 🌙 (@mintedghosts) reported 6 minutes ago

  does anyone have the whole of season 1 ep 1 that's yk as a video instead of on iplayer or drive ?? if so ease could i have it it would really help a lot :] p

• 
  Andy Barnes (@andyb066) reported 7 minutes ago

  @datamonkey08 We get problems with iplayer and ITV hub. Seems it can be weather related!!! Always slower when it’s pissing down and windy 🤔

• 
  Claire (@XxLadyClaireXx) reported 8 minutes ago

  Trying to watch Drag Race and frigging iPlayer won’t work!

• 
  (AKA Jeremiah Passmore) (@JeremiahAllenP1) reported 9 minutes ago

  @ProfBrianCox @BBCTwo It says that I can't watch it on iplayer unless I'm in the UK.😟😢😭 Can you get them to fix that pretty please with neutrinos on top..🤞

• 
  PJ Holden (@pauljholden) reported 11 minutes ago

  Netflix could be sort of tricked into showing it (I'd get a weird green screen but with audio, I just jiggled the play head position and the picture came back) Disney would just tell me there's an error, and prime Iirc would play audio but no video. iPlayer worked fine.

• 
  Jason Oldfield (@carpchaser) reported 12 minutes ago

  @djcleland @tvlicensing @netflix No license required unless you watch anything live or anything on iplayer. Problem with amazon and now tv is both have live features

• 
  Rebecca H (@Rebeccawentout) reported 19 minutes ago

  @datamonkey08 I've had similar trouble with iPlayer this week. Maybe it's a beeb problem?

• 
  Rachel Moss (@rachelmoss_) reported 19 minutes ago

  Finally succumbed and crawled into bed with the super cold. Getting ill in time for the weekend is the worst 🤧 What can I watch on Netflix /iPlayer/C4 that’ll feel like a big hug??

• 
  Karen Goddard (@kareng7630) reported 21 minutes ago

  @Lenovo Thanks Rai. I haven't had the problem with other apps (including eg iPlayer and BBC sounds). Tried the Turnitoffandonagain trick again, but it hasn't resolved the issue.

• 
  roomey95 (@roomey951) reported 24 minutes ago

  @TedUrchin Has anyone else had problems with bbc one breakfast iplayer visits? Often unavailable. Then gone in 24 hours.

• 
  Alex (wear a mask) (@alexhrbfc) reported 24 minutes ago

  @NoahKhogali @alanlyons33 No problem, just rewatch PMQs on Iplayer

• 
  Boo Felicia 👻🎃 (@KrystalSim) reported 24 minutes ago

  @Trothael In the US, yup. But I’ve been waiting for the usual complete series upload to iPlayer for max binging and better picture quality

• 
  Leandro (@L1st0rt1) reported 27 minutes ago

  "BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice."

• 
  Salty Winter Child (@jayenn21st) reported 27 minutes ago

  Can anybody direct me towards someplace I can watch the first season of the BBC show Jerk? Cannot get iPlayer to work where I am.

• 
  teri in new york (@terinewyork) reported 29 minutes ago from Paddington, England

  someone give me their bbc iplayer login i wanna watch drag race Uk

• 
  Robin Stanford (@datamonkey08) reported 31 minutes ago

  UK peeps. Does iPlayer freeze and buffer a lot if you are watching programmes in the evening? Don't watch uk tv much, but wanted to watch the new Stephen Merchant series Outlaws, and put it on last night but it was too laggy. If not, then its my VPN thats the problem.

• 
  Sharons (@sharon_skitch) reported 35 minutes ago

  @ProfBrianCox @BBCTwo Apparently all episodes are streaming on BBC iPlayer now. What time do I have to be at work tomorrow? 👀😩🤯

• 
  H (@ripthatpusxyy) reported 37 minutes ago

  @damchoah 😮????? alex??? yes it very much is an offence youve not seen it, go to bbc iplayer rn and fix this

• 
  Phil(ip) Connolly (@FilmConnolly) reported 37 minutes ago

  @theronster @KermodeMovie Been tweeting Mark about the iplayer aspect ratio fault for an number of years... so far no response. For a TV broadcast you'd expect them to fix it..

• 
  Hannah-ween Kennedy 🎃👻 They/She (@hckennedy_) reported 44 minutes ago

  BBC iPlayer auto played Only Connect straight after THAT terrible Ru decision in #DragRaceUK and it gave me whiplash.

• 
  helena (@helenasmells) reported 44 minutes ago

  @bbcdoctorwho I'm going to put a sign in my window telling everyone to go home and watch on BBC iplayer

• 
  furcore junglism (@FEMOIDFURRY) reported 46 minutes ago

  mfs will get angry over the sky box having intermittent issues and refusing to use iplayer despite it being a button press away but don't care about the lack of care to covid and deaths of so many people and systemic bullshit against trans people

• 
  River/ Comet (@aroacedonna) reported 49 minutes ago

  iplayer stop killing the quality challenge

• 
  Iain Docherty (@iaindocherty) reported 51 minutes ago

  @mariaaabreu @lucyfrazermp @BBCPM Listen to it on iPlayer. Extraordinarily terrible.

• 
  Victoria Lia (@VictoriaLJLia) reported 54 minutes ago

  @ProfBrianCox @BBCTwo I missed it, thanks GMT +1. IPlayer won't work here, will it be playing again on the BBC at some point?