iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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bbc-iplayer Hero Image

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Glasgow, Scotland 2
Slough, England 2
Haringey, England 1
Tower Hamlets, England 1
Bergen, Hordaland Fylke 1
Hackney, England 1
Acton, Northern Ireland 1
Huddersfield, England 1
Banbury, England 1
Poplar, England 1
St Helens, England 1
Cambridge, England 1
Belfast, Northern Ireland 1
Hucknall, England 1
Costessey, England 1
Liverpool, England 1
Chesterfield District, England 1
Manchester, England 1
Larbert, Scotland 1
Valatie, NY 1
Leeds, England 1
Ely, England 1
Stone, England 1
Deal, England 1
Aberystwyth, Wales 1
Los Angeles, CA 1
Chelmsford, England 1
North Shields, England 1
Oldbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • Radiowilfan Jack Wilfan (@Radiowilfan) reported from Haringey, England

    Is there any way to feedback to the wonderful team at @BBCiPlayer to fix the default of when you click on an episode in a series and go to play it, the rest of the series list defaults back to the first series. Trying to rewatch New Tricks and always pushed back to S1 😭😭

  • 154PinkFlags Bit cooler today isn’t it (@154PinkFlags) reported

    @BBCiPlayer why is episode 3 of death of Yugoslavia not working?

  • Robexha Rob Jones (@Robexha) reported

    @LiverpoolTrojan @BBCNWT @BBCiPlayer Great work on getting the telly people out to see you. I’m looking forward to watching it!

  • xSuzyJS79x Suzy 🌞 🍉 (@xSuzyJS79x) reported

    @FaeFoggie @TheLathums @BBCiPlayer Yeah, sadly I'm too tired to watch right now. I have work in the morning.

  • magnus789 Magnus (@magnus789) reported

    Can’t watch England vs Wales on @ITVX because it’s useless and won’t let me watch live TV (I mean, seriously??) - so having to watch in Welsh on @BBCiPlayer because, well, it actually works. Serious question - why can’t @ITVX just work properly? It’s embarrassing.

  • nickm42097991 Cryer47 (@nickm42097991) reported

    @BBCSport @BBCiPlayer @BBCSounds I’d rather be a female tennis player. Same amount of cash for less than an hours work..

  • __kjd KD (@__kjd) reported

    @BBCSport @BBCiPlayer @BBCSounds Why don’t you fix the sound delay? Impossible to watch this amateurish coverage.

  • DanielO04532942 NickelodeonLover (@DanielO04532942) reported

    @bbceastenders @BBCOne @BBCiPlayer A new Branning? Looks like trouble.

  • steve_motoperf Steve Lewis (@steve_motoperf) reported

    @MorganMF9867 @BBCiPlayer It was terrible. We were supposed to be at the GP but to be in Spain when the cleanup was happening was heartbreaking 💔

  • Johnnie20211 Johnnie2021 (@Johnnie20211) reported

    @bbcquestiontime @BBCSounds @BBCiPlayer Who gives a fcvk?? Stopping the boats is the ONLY issue.

  • SIRJOHNREITH john reith (@SIRJOHNREITH) reported

    @BraxM @BBCiPlayer @RadioTimes Probably my first memory of watching TV, although I liked The Woodentops more, thought they were more real, like they were just different versions of real grown up people, and thought I would grow and go and work on their farm.

  • ClrBlwrs Clare (@ClrBlwrs) reported

    @AthleticsWeekly @BBCiPlayer Athletics commentary is good, but there are problems with the coverage. It is sometimes impossible to find on the red button. And last week the first 20 minutes was missing.

  • rubyksingh Ruby Singh 🇪🇺 💙💛 (@rubyksingh) reported

    @bbceastenders @BBCOne @BBCiPlayer Sort it out.. she was studying with nugget for exams.. gcse ? She is not 16 more like 25.. the casting is terrible.. nugget looks younger than her by a few years..

  • itsLouise_xx ✨ †hï§ hêrê ï§ †hê Mågï¢ §hðþ 💖 (@itsLouise_xx) reported

    @BBC just thought I’d let you know I’ve tried to watch the Djokovic game on iplayer and it is not working at all. Very disappointing, gets about ten minutes in and just freezes up and starts again won’t play anything. Really wanted to watch too 🙃 gives error code @BBCiPlayer

  • LondonNIrish PJ (@LondonNIrish) reported

    @BBCiPlayer @BBCSport Is there an issue with streaming the Djokovic/Cobolli match? #Wimbledon2025

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