iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:
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Buffering
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Newcastle upon Tyne, England | 2 |
| Colchester, England | 1 |
| Hangzhou, Zhejiang Sheng | 1 |
| Port Talbot, Wales | 1 |
| Kenilworth, England | 1 |
| Taunton, England | 1 |
| Manchester, England | 1 |
| Halifax, England | 1 |
| Daqing, Heilongjiang Sheng | 1 |
| Banbury, England | 1 |
| Stockport, England | 1 |
| Warrington, England | 1 |
| Gulbarga, KA | 1 |
| Wandsworth, England | 1 |
| Belsize Park, England | 1 |
| Whitehaven, England | 1 |
| Brighton, England | 1 |
| Bath, England | 1 |
| Wakefield, England | 1 |
| Beijing, Beijing Shi | 1 |
| Southampton, England | 1 |
| Edison, NJ | 1 |
| Cardiff, Wales | 1 |
| Chippenham, England | 1 |
| Cambridge, England | 1 |
| Mansfield, England | 1 |
| Nottingham, England | 1 |
| Leeds, England | 1 |
| Leighton Buzzard, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Gnasher_HSR
(@Shaun_Gnasher) reported
@WeeNippySweety Audio description. Its a pain in the arse. We get loads of call outs for it in the work. If its on your sky/ virgin go into the info bar and switch it off. If its iplayer, then go to iplayer settings, audio then switch it off.
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caitlin
(@katesunit) reported
@littleteagirl_ i get that but it's still annoying it's being taken off netflix bc like i said my iplayer doesn't work properly half the time sjdkd
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k.
(@sccizer) reported
@Nostalgic_Grip where can it be streamed? iplayer doesnt work here.
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David Furness
(@davidfurness) reported
@simonhardwick Over the last few minutes of Pointless - still in the 2 hour iPlayer buffer.
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Nic
(@NicwithoutaK83) reported
Anyone else have the iPlayer glitch when casting live to tv it always brings up whatever was on 2-3 hours ago first time and only casts the current programme when you cast a second time?
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Red Steve
(@redsteve83) reported
@annabelle404 @BBCiPlayer I'm having the same issue on iPlayer. No option to turn it off...
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festive jamie ༉‧₊˚✧
(@LlBERTINEZ) reported
@PINKGL0VE right i Hate iplayer it's so so broken
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Lisa
(@LeeseMum) reported
Has anyone else had the problem of BBC iplayer suddenly not working on their smart tv? I’ve 2 tv’s under 3 years old that this has happened to now.Are they trying to lose customers?
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Nelsons Right Covid Arm
(@NelsonsArmRight) reported
Watching the Thatcher documentary on IPlayer. I’m delighted to find that Heseltine was as much of an awful snob as he is made out to be. She should have rooted the horrible bastard out at the start
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Emma Jane Bradshaw
(@emmajbradshaw) reported
@salvey1 I am one of those people! The default iPlayer app puts podcasts in reverse order (newest to oldest) and therefore doesn't play them in the order I want to listen. I can't figure out how to fix it. So I just use Spotify as the next best app.
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Gav Mac
(@Gavarnos) reported
@StanCollymore This is so going to give me the **** watching this on iPlayer tomorrow. What I have thought of JT as a person for a very long time through various things I’ve found out from people who work at the club over the years I can sum up in four letters. He’s the c***!
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Anon
(@4KEKAnon) reported
@EAHelp Okay how does a company that tries to push out nothing but AAA my iPlayer titles have such connectivity issues? Been waiting 10 minutes for a match in squadrons. This is honestly embarrassing, EA. Stop releasing multiplayer games if your servers can't handle it.
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Jason R Wilkinson
(@JasonRWilkinson) reported
@JonHuntTV I just watched on iPlayer and you wasn't on for very long Jon - think they should have given you a longer slot, I liked your comment about 'Technical Issues', maybe declare a Pan Pan next time! Are you working tomorrow or will you have the opportunity to go flying?
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Richard Glithero
(@GlitheroRichLFC) reported
Just spent 20 mins on the phone to my 75 year old dad can’t work bbc iPlayer to watch @KyrenWilson. All because @BBCSport and @Eurosport_UK decide to put the same match on their channels. Genius idea!!
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James
(@MinotaurForLife) reported
@macynorman_ Me neither. It’s honesty the worst thing I’ve ever seen. Still can’t get why the BBC would release that as an advert for iplayer
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