iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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bbc-iplayer Hero Image

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
City of London, England 2
York, England 2
London, England 2
Newton-le-Willows, England 1
Manchester, England 1
Oldbury, England 1
Glasgow, Scotland 1
Slough, England 1
Feltham, England 1
Gateshead, England 1
Swindon, England 1
Sheffield, England 1
Harringay, England 1
Newton Abbot, England 1
Queensferry, Wales 1
Oban, Scotland 1
Stoke-on-Trent, England 1
Croydon, England 1
Tewkesbury, England 1
Taunton, England 1
Wandsworth, England 1
Walsall, England 1
Barnet, England 1
Worcester, England 1
Welwyn Garden City, England 1
Nottingham, England 1
Bangor, Wales 1
Marlborough, England 1
Canterbury, England 1
Whitby, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • sumlin Way-Out Is The Way Out (@sumlin) reported

    How is it possible that ITV hub is so glitchy and dim-witted on the same Internet connection that iPlayer and Netflix work perfectly on? That's if it launches at all. @itvhub

  • rock__san Fiona Goode (@rock__san) reported

    Missed the start of Argentina v Saudi thanks to ITV 's ****** tv app not working, and am now watching it on a phone screen instead. Why can't we have all matches on BBC iplayer, working properly and with proper commentary instead of interminable ads? #worldcup @ITVX @ITVXhelp

  • K3v8az K3v8az (@K3v8az) reported

    @HicksoFactor The picture quality on iPlayer is *chefs kiss*

  • madsroeb mads 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@madsroeb) reported

    iplayer why don’t you work.

  • MoonCafeNeymar MoonCafeNeymar (@MoonCafeNeymar) reported

    @GaryLineker @JackGrealish Your employers are showing blatant bias by not showing what was a decent opening ceremony. If it was on iplayer, why didn’t you say so during your opening monologue, which has a lot of issues with itself?

  • mudkri kristina (@mudkri) reported

    @KalDravenGaming Yes, I'm sure I'll come across it as the day goes on. The bbc iplayer is the worst for blocking anything.

  • FootbAlly96 i like football (@FootbAlly96) reported

    The new ITV hub is dreadful, haven’t been able to watch a match on it yet, no issues with the BBC iPlayer, or any other streaming service etc.

  • lummy316 lummy316 (@lummy316) reported

    @SkyHelpTeam *** gon on wi the sound on bbc one? Tested working fine using iplayer etc, but on sky q boxes and mini boxes it’s stuttering and cutting out. Only channel doing it. Seems you had this issue yesterday with sky glass. Shambles.

  • FredDibnah1938 FRED (@FredDibnah1938) reported

    One of the true constants in life is the BBC iPlayer picture quality been absolute dog s**t...

  • bukmopuaa うりぼう (@bukmopuaa) reported

    @ishikawa_yougo England’s World Cup 2022 lunchtime opener against Iran was watched by 8.1 million and was streamed an incredible 8 million times on BBC iPlayer and BBC Sport online, making it the largest live streamed event on the BBC over a 24 hour period ever. Watching at work eh?

  • Marmoset_Jones Dona Artemis 🦉🇪🇺🐙 (@Marmoset_Jones) reported

    @PeterGrayArts Love it! I though there was going to be a episode in Liguria… apparently it has aired in the US but I can’t find it on iPlayer! Help!!

  • KayethenLFC K. (@KayethenLFC) reported

    I’ve had to switch to watching on my iPad for a bit and iPlayer is such **** quality cba

  • ItsDarryl darryl (@ItsDarryl) reported

    Wow. I'm really impressed at the quality of the iPlayer UHD stream

  • 99adherent Mohammed (@99adherent) reported

    @__nxslf I was at work but I didn’t update my phone so I couldn’t download bbc iplayer. Then I had to stream on bbc sport.

  • pauljamesoliver Paul James Oliver (@pauljamesoliver) reported

    @randomstuffxzxz Someone needs to do an BBC iplayer drama with Sheridan starring as Alex Scott and her one woman stand in the World Cup against Fifa and Qatars human rights issues. (Although still got a few pages to write) #AlexScott #Qatar2022 #FIFAWorldCup

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