iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bristol, England 2
London, England 2
Bury, England 2
Birmingham, England 2
Stockton-on-Tees, England 1
Dunstable, England 1
Croydon, England 1
Leeds, England 1
Edinburgh, Scotland 1
City of Westminster, England 1
Rochdale, England 1
Swadlincote, England 1
Kensington, England 1
Hackney, England 1
Guildford, England 1
New York City, NY 1
Southwark, England 1
Kingston upon Hull, England 1
High Wycombe, England 1
Canterbury, England 1
Colomiers, Occitanie 1
Barnstaple, England 1
Swindon, England 1
Yarm, England 1
Treharris, Wales 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • hopefulgoodgirl India Rose | “LY DUDE. YOU DESERVE SUPPORT, TOO.” (@hopefulgoodgirl) reported

    @OddCantaloupe @SandyTarHeel @nils_sjoberg13 Besides, this person isn’t in the U.K. so the license is moot to them. Was just explaining why it won’t be airing anywhere else officially - because it’s public service content :) You can try a VPN but in my experience iPlayer does not work with a vpn abroad at all

  • CorbynRed CorbynRed - Dalton Cheese (@CorbynRed) reported

    @dadovdeon @Mango_The_Clown @TeamYouTube How does that work with Wimbledon where the Sports website shows live matches on various Courts but doesn't ask to log-in via iPlayer?

  • tswoodvale ethan is a mastermind 🫂 (@tswoodvale) reported

    i cant rmemeber the iplayer login i just wanna watch gavin and stacey

  • JamieStickman Jamie Stickman (@JamieStickman) reported

    @GoldCascade @ITV I like my glass. The itv app on it is the main issue. iPlayer, Prime, Netflix, Disney YouTube etc etc apps do everything you expect, itv hub doesn't do pause or scrub bar control. Only control is a stop button 😠 Glass native ui (the sky smart TV app if you like) is fine

  • FridoKala Sam (@FridoKala) reported

    @DrJazzTehara can you really get past it? i thought iplayer was one of the worst for not letting you use a vpn. i need to look at nord again

  • M0RETH4NLIFE jordan (@M0RETH4NLIFE) reported

    just tryna catch up on eastenders why is my iplayer not working 🤔

  • JamieStickman Jamie Stickman (@JamieStickman) reported

    @defcorp @GoldCascade @ITV Not true. Glass has live TV pause on every channel via it's internal storage. Most channels allow rewind etc, but, some content like Peston show doesn't. It's a licensing issue My glass integrates with Netflix, prime,Disney and iPlayer.

  • kyrl23041714 kyrl (@kyrl23041714) reported

    @BBCRosAtkins BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice. Please sort this out. BBC rights issues nonsense has been going on far too long. Global Britain indeed.

  • doctordst Stuart Thompson (@doctordst) reported

    @Red_Jonkks @scribblesscript Not on iPlayer, but I backed up in my cable box and so I saw it there. I can post a video of my TV screen if you like (but you can probably find better quality versions somewhere else).

  • Laconic_doc Dr Kit Byatt (@Laconic_doc) reported

    Does anyone out there know what error code 01119 means on the BBC iPlayer...? (...I'm guessing it's related to the extended buffering sessions we're having, though the rest of my tech is working quite happily with the 'net!)

  • DanLukeFuller Daniel Fuller (@DanLukeFuller) reported

    @crowofminerva Getting a free trial of one of the higher quality VPNs is the only way I've ever got iPlayer to work from abroad.

  • EoinMurchu John Murphy (@EoinMurchu) reported

    @CaketinReynolds @phil_hansonphil @BritBoxHelpUK Sorry to hear that. Channel 4 also have issues with subtitles on catch up. I complained to BBC when it happened with them, they apologised and updated the episode on iplayer eventually. I can't understand why they can't get it right on prerecorded shows.

  • labmehmet1 Lab Mehmeti (@labmehmet1) reported

    @corsham_science @jimalkhalili @BBCiPlayer BBC iPlayer only works in the UK. Sorry, it’s due to rights issues.

  • Delverie Andy Finney (@Delverie) reported

    @DTIF__ @a516digital I’m using a Roku box for online viewing through iPlayer, ITV Hub, All 4 etc. Good quality HD. The only problem is I can’t record a streamed service, as I can with a DTR. I’m in Bournemouth with very bad DTT due to interferers.

  • junosteeI TERRESTRIAL COMMONER 🍯 (@junosteeI) reported

    cheaters on bbc iplayer is (spoilers tbf) such an undefeated show cos what do you mean he asked her to tell him the details of her cuckolding to help him grieve on the day he buried his father?

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