iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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bbc-iplayer Hero Image

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Leeds, England 2
Bristol, England 2
Birmingham, England 2
Norwich, England 2
Cambridge, England 1
Mansfield, England 1
Nottingham, England 1
Leighton Buzzard, England 1
Reading, England 1
Morecambe, England 1
Woodhall Spa, England 1
Inverurie, Scotland 1
Godalming, England 1
Wandsworth, England 1
Sudbury, England 1
São Paulo, SP 1
Whitley Bay, England 1
Ilford, England 1
Gloucester, England 1
Oakham, England 1
Zhengzhou, Henan Sheng 1
Plymouth, England 1
Atlanta, GA 1
Hampstead, England 1
Southend-on-Sea, England 1
Blackpool, England 1
Stoke-on-Trent, England 1
Manchester, England 1
Beijing, Beijing Shi 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • deminimismusic Lee Burrows (@deminimismusic) reported

    Why is the N.Ireland v Austria stream perfectly clear on the BBC football website but bloody awful on the BBC iPlayer stream?

  • Chriss_m Chríss (@Chriss_m) reported

    @afneil @Channel4 The problem with Channel 4 is how rubbish its app is. Always used to catch you on iPlayer. I know that’s not your problem! But just flinging that out there for Channel 4.

  • NeilPyper Neil Pyper (@NeilPyper) reported

    @BBCSport @BBCTwo @BBCiPlayer Lots of blurry images of this match when watching on the iPlayer. Are there technical issues?

  • belovaciteh Cerys 🦇🧛🏻‍♀️ (@belovaciteh) reported from Cheadle Hulme, England

    Up and out the house for an early shift at work and then gonna go back home to watch @CrawlersHQ on iplayer !!!!

  • spampi_anatomy chloë (@spampi_anatomy) reported

    @L_DeLucaBishop I can’t believe I had to work and miss it all, Call me BBC iPlayer I’m playing catch up

  • samradford Sam Radford (@samradford) reported

    @mgsiegler @hbomax Is there something particular that makes downloading for offline watching particularly hard? Other than Apple TV+ content, we regualarly have issues with BBC iPlayer, Netflix, and Disney+ with downloaded content.

  • ChrispyContent Chris (@ChrispyContent) reported

    @ChrisIvory10 @BBCWilliamWho @PaulMorris7777 Doctor Who, regardless of its current quality is a major money maker for the show. Especially in terms of merchandise. Viewing figures have dipped, like they have across the board with every TV show. On iPlayer the show does really really well. Times have changed mate, keep up

  • KeithBraceJohn Keith Brace-John 💉💉💉 (@KeithBraceJohn) reported

    @MartinDaubney I like my viewing/listening to be high quality and ad-free which is what I get for my licence fee with BBC Sport, Radio, News, Online Content, iPlayer, Sounds app, Weather, Music and regional programming… and isn’t Mr Lineker and others getting well paid shaped by the market?

  • SimonBrittain3 The Big Red (@SimonBrittain3) reported

    @BBC why can I not watch the England game on iplayer? Says not available in my location but all the other channels work...

  • gproffitt34 Greg Proffitt (@gproffitt34) reported

    @SEAMONKEYOO7 @SkyUK I wouldn't say it's an upgrade to glass. The TV itself is very good sound quality is brilliant. But the watchability of glass is awful you can't record so your dependent on playlists then waiting for shows to go on iplayer or its hub etc to watch, any Internet issues yiu lose TV

  • Funkyrob0t Funkyrobot™ 🦊 🇺🇦 (@Funkyrob0t) reported

    @ParamountPlusUK @SkyHelpTeam Thanks. It’s fine today. It’s way more buggy than Netflix, Disney, iPlayer etc on Sky Q. Seems to work 50% of the time

  • Helenjoylast2 Helen2065 (@Helenjoylast2) reported

    @WirelessFest I wasn't very thrilled with BBC three last night on iPlayer we had to wait all that time and then they didn't show Nicki's performance at all thought sorry that's terrible I was looking forward to seeing it all day.

  • 44Jackk Ja©k (@44Jackk) reported

    @ell_cfc Break rn innit? Or is my iPlayer broken

  • h6brane Hasib Ahmed (@h6brane) reported

    @BBCiPlayer Why can't we watch local news in the iPlayer anymore? I live in Edinburgh, I don't care about London news. My location is set to my postdoc, it simply doesn't work.

  • Ruleep RuleeP (@Ruleep) reported

    @FreeviewAdvice no coverage last night (zero signal). Very little today, resorted to watching through iPlayer. Know box is fine as two different boxes. Any issues in / for Hannington transmitter group?

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