iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Glasgow, Scotland 2
Slough, England 2
Acton, Northern Ireland 1
Huddersfield, England 1
Banbury, England 1
Poplar, England 1
St Helens, England 1
Cambridge, England 1
Belfast, Northern Ireland 1
Hucknall, England 1
Costessey, England 1
Liverpool, England 1
Chesterfield District, England 1
Manchester, England 1
Larbert, Scotland 1
Valatie, NY 1
Leeds, England 1
Ely, England 1
Stone, England 1
Deal, England 1
Aberystwyth, Wales 1
Los Angeles, CA 1
Chelmsford, England 1
North Shields, England 1
Oldbury, England 1
Wickford, England 1
Tokyo, Tokyo Prefecture 1
Hampshire, England 1
Southwark, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • rubyksingh Ruby Singh 🇪🇺 💙💛 (@rubyksingh) reported

    @bbceastenders @BBCOne @BBCiPlayer Sort it out.. she was studying with nugget for exams.. gcse ? She is not 16 more like 25.. the casting is terrible.. nugget looks younger than her by a few years..

  • itsLouise_xx ✨ †hï§ hêrê ï§ †hê Mågï¢ §hðþ 💖 (@itsLouise_xx) reported

    @BBC just thought I’d let you know I’ve tried to watch the Djokovic game on iplayer and it is not working at all. Very disappointing, gets about ten minutes in and just freezes up and starts again won’t play anything. Really wanted to watch too 🙃 gives error code @BBCiPlayer

  • LondonNIrish PJ (@LondonNIrish) reported

    @BBCiPlayer @BBCSport Is there an issue with streaming the Djokovic/Cobolli match? #Wimbledon2025

  • JR_Dickenson JR Dickenson (@JR_Dickenson) reported

    @Wasntwouldnt @BBCSport @BBCiPlayer Ah. Really enjoying it but know I’m going to be stuck in the middle of nowhere in a tent for the men’s final (which I live for, usually), so commitment issues abound.

  • saffrongirl2 thefelinetraveller (@saffrongirl2) reported

    @rachjane14 @BBCiPlayer The first link doesn’t work browse down the page and it’s listed again and this link works

  • rachjane14 Rachael 👽 (@rachjane14) reported

    But it’s not on @BBCiPlayer @clarebalding tho is it 🙄, help us out!! #WIMBLEDON  #BBCiplayer

  • XxX_EMMA_XxX Emma (@XxX_EMMA_XxX) reported

    @GeorgeMihic @BBCiPlayer @BBCSport Go via the centre court stream and it should work. I’ve been trying for ages to get it in

  • GeorgeMihic George (@GeorgeMihic) reported

    You have the same game on twice on both of your iplayer red button Wimbledon games. The Djoković game isn’t available on the “match choice” as it’s showing the Sinner game. Could you please fix this? @BBCiPlayer @BBCSport

  • cathymcd88 Cathy McDonald (@cathymcd88) reported from Acton, Northern Ireland

    @BBCiPlayer is there any chance you can fix the stream for Djokovic and if not can you refund the license money we pay for your service you are failing to provide #Wimbledon2025

  • rogercorke Roger Corke 🇺🇦🇺🇦🇺🇦 (@rogercorke) reported

    @BBCSport there is no Djokovic match in @BBCiPlayer at the moment. The Sinner match is on both iPlayer channels. Please fix this

  • truthrox Rod (@truthrox) reported

    @BBCSport Can you please fix your @BBCiPlayer as I can't watch Djokovic as it just puts the Sinner match on when I select the Djokovic match. 🤷

  • ScatterSparkles Scattering Sparkles (@ScatterSparkles) reported

    @Wimbledon Please fix iplayer both showing the Sinner match! Hurry up we want to watch! 🎾🙏🙄 @BBCiPlayer @Wimbledon

  • yvezy5 Eva (@yvezy5) reported

    @BBCiPlayer please fix bug on player! Have selected Djokovic match several times but it reverts to the Sinner match!!!!!!

  • covidanarchy Caz #KBF 💜 (@covidanarchy) reported

    @Wimbledon @BBCiPlayer Help. I wanted to see the Djokovic quarter finale. You are broadcasting Sinner on iplayer rather than Djokovic. Sinner also on BBC2. Please sort urgently

  • haider_rathor Haider Rathor (@haider_rathor) reported

    @BBCiPlayer I can’t watch the Novak match on I player it keeps defaulting to sinner. Is there a known issue?

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