iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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bbc-iplayer Hero Image

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reading, England 2
Hackney, England 2
London, England 2
Croydon, England 2
Bury, England 2
Poplar, England 1
Horncastle, England 1
Leicester, England 1
City of London, England 1
Portsmouth, England 1
Wandsworth, England 1
Northallerton, England 1
Kilrea, Northern Ireland 1
Coventry, England 1
Manchester, England 1
Colchester, England 1
Redcar, England 1
Chichester, England 1
Southampton, England 1
Turriff, Scotland 1
Haverfordwest, Wales 1
Towcester, England 1
Luton, England 1
Dorchester, England 1
Huddersfield, England 1
Stockton-on-Tees, England 1
Bristol, England 1
Dunstable, England 1
Leeds, England 1
Edinburgh, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonBrittain3 The Big Red (@SimonBrittain3) reported

    @BBC why can I not watch the England game on iplayer? Says not available in my location but all the other channels work...

  • ChrispyContent Chris (@ChrispyContent) reported

    @ChrisIvory10 @BBCWilliamWho @PaulMorris7777 Doctor Who, regardless of its current quality is a major money maker for the show. Especially in terms of merchandise. Viewing figures have dipped, like they have across the board with every TV show. On iPlayer the show does really really well. Times have changed mate, keep up

  • KeithBraceJohn Keith Brace-John 💉💉💉 (@KeithBraceJohn) reported

    @MartinDaubney I like my viewing/listening to be high quality and ad-free which is what I get for my licence fee with BBC Sport, Radio, News, Online Content, iPlayer, Sounds app, Weather, Music and regional programming… and isn’t Mr Lineker and others getting well paid shaped by the market?

  • bbcaaron Aaron Heslehurst (@bbcaaron) reported

    @Brimstoneflyer Thanks mate! No not censored - musta stupid technical error in the gallery the day it went out (Saturday) Someone obviously pressed a wrong button. Unfortunately what goes out on air is what goes up on iPlayer. Looking to get that resolved

  • gproffitt34 Greg Proffitt (@gproffitt34) reported

    @SEAMONKEYOO7 @SkyUK I wouldn't say it's an upgrade to glass. The TV itself is very good sound quality is brilliant. But the watchability of glass is awful you can't record so your dependent on playlists then waiting for shows to go on iplayer or its hub etc to watch, any Internet issues yiu lose TV

  • Helenjoylast2 Helen2065 (@Helenjoylast2) reported

    @WirelessFest I wasn't very thrilled with BBC three last night on iPlayer we had to wait all that time and then they didn't show Nicki's performance at all thought sorry that's terrible I was looking forward to seeing it all day.

  • maryjanehllnd 「 𝖏𝖔𝖗𝖉𝖆𝖓 」— fan account (@maryjanehllnd) reported

    i’ma just watch on bbc iplayer later because i’m not live hopping for a live full of skips and tracphone quality.

  • samradford Sam Radford (@samradford) reported

    @mgsiegler @hbomax Is there something particular that makes downloading for offline watching particularly hard? Other than Apple TV+ content, we regualarly have issues with BBC iPlayer, Netflix, and Disney+ with downloaded content.

  • twuntline ***** (@twuntline) reported

    @BBCiPlayer I missed two goals due to iPlayer buffering then stopping partway in. I've watched Netflix all day today on my Roku with no problem so why is iPlayer so much worse?

  • ReesPete Pete Rees (@ReesPete) reported

    @hannahforest Trouble is it makes extra money for large clubs but not smaller. Just look at all the current arguments from the owner of Accrington Vs the EFL and iPlayer

  • spampi_anatomy chloë (@spampi_anatomy) reported

    @L_DeLucaBishop I can’t believe I had to work and miss it all, Call me BBC iPlayer I’m playing catch up

  • deminimismusic Lee Burrows (@deminimismusic) reported

    Why is the N.Ireland v Austria stream perfectly clear on the BBC football website but bloody awful on the BBC iPlayer stream?

  • charlz_29 charlene (@charlz_29) reported

    The fact that you have to sign in for absolutely every ******* thing online is the most annoying thing in the world. Why ******** do I need a BBC profile to watch something on iPlayer??????

  • samdavisuk Sam Davis (@samdavisuk) reported

    @stued1976 @roundaboutdave If it’s anything like the hospitals down this way, any bandwidth heavy services like iPlayer, Netflix and Prime Video are blocked (or unusable) on their Wifi.

  • DeepMidwinter Georgio Moroso (@DeepMidwinter) reported

    @CQEdinburgh Sat in the airport at Vienna, RDP through work in the UK and on Iplayer. Ridiculous.

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