iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Leeds, England 2
Bristol, England 2
Birmingham, England 2
Norwich, England 2
Cambridge, England 1
Mansfield, England 1
Nottingham, England 1
Leighton Buzzard, England 1
Reading, England 1
Morecambe, England 1
Woodhall Spa, England 1
Inverurie, Scotland 1
Godalming, England 1
Wandsworth, England 1
Sudbury, England 1
São Paulo, SP 1
Whitley Bay, England 1
Ilford, England 1
Gloucester, England 1
Oakham, England 1
Zhengzhou, Henan Sheng 1
Plymouth, England 1
Atlanta, GA 1
Hampstead, England 1
Southend-on-Sea, England 1
Blackpool, England 1
Stoke-on-Trent, England 1
Manchester, England 1
Beijing, Beijing Shi 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • RBonlett Roland Bonlett (@RBonlett) reported

    @EternalEnglish @ivor_bacon Well you have to sign in to watch iPlayer. They'll cross reference with the licence data. If you don't have a licence you shouldn't be able to watch it?

  • 7Hevs Hev.... (@7Hevs) reported

    @presentinglee @qvcuk Please can you tell me how to get BBC iplayer on my Echo Show.. Every time I ask her she say she doesn't know...Help..

  • rakb1889 Bish (@rakb1889) reported

    @virginmedia No, your first person to advise that. I’ve turned off the router, gave it 30 seconds then back on. For the tv box I’ve done restart through the home function. No change in quality. Watched fa cup final via bbc iplayer on same tv and quality was much better than bbc hd via box.

  • QWandr73 Q (@QWandr73) reported

    @Jonteinspain Don’t watch any live TV. I do watch BBC iPlayer though, still some quality stuff made by the BBC.

  • FootieWriter Kristian Sturt (@FootieWriter) reported

    1st world problem, but I'm going to moan I couldn't watch the game live so I recorded, which corrupted. Now I'm looking for playback. iPlayer doesn't have it, but BT Sport has highlights. Go to turn, but right under play is Jamie Vardy lifting the cup. So that's fun...

  • bsgorrie Bruce Gorrie (@bsgorrie) reported

    @Cozmiester @Afterglow85 Think it's on iPlayer. He's awful

  • sussexsocialis1 David H (@sussexsocialis1) reported

    In my town NOTHING has changed. The local supermarkets are chocked full of plastic wrapping. Isn't it time for a sequel to follow up and hold to account the major brands and supermarkets for their inaction on this issue? And why is this important programme not on the iPlayer?

  • Huffy1001 Dan Potter (@Huffy1001) reported

    HuffyTechStuff: Just my Amazon Echo Settings hope they might help👍 Echo Dot Bluetooth Vol. 32% / 37% / 40% (Capital Xtra Best!) / 42% / 46% / 49% / 52% (Best Daytime Vol.) / 57% / 76% (BBC iPlayer / Amazon Prime (52% / 57% Left Best!) / YouTube) / 90% (Disney+)

  • joolzw Joolz Wallace (@joolzw) reported

    @pieandbov I'll be in Liverpool tonight so iplayer is my only choice. Better quality picture, but still the same poor quality football #monehton

  • allonsyarielle arielle (@allonsyarielle) reported

    I just discovered my free VPN will randomly work with BBC iPlayer so I'm watching Pointless for the first time in years. I really missed this show

  • bristol_pip Cllr Emma Edwards 🥑 (@bristol_pip) reported

    @cake_von @MrGreenGus Yeah, I sat down to watch 'The Pursuit of Love' on iPlayer and all my white blood cells were like 'yey, she's stopped campaigning/doing work, let's GO!'

  • BerryMusic2 Alison Berry 🇪🇺 (@BerryMusic2) reported

    Watching #pursuitoflove on iPlayer and did anyone else notice that ***** suddenly has a totally different haircut part way through? Really off-putting continuity glitch

  • GreggorHector HectorMcGreggor (@GreggorHector) reported

    @alexbell Yeah I’m probably being unfair on IPlayer, as biggest complaint is a fairly niche live regional programming thing. But I find navigating all4 really tricky & Disney+ has a greatest hits of problems from the others.

  • 1sthappysodme Happy😊 (@1sthappysodme) reported

    @bt_uk Have same issue if just using TV , TV fine if I'm watch now TV or prime or Netflix and must streaming channels it's just live TV so end up watch live TV through one of the hubs BBC iPlayer or itv or one of the hubs 👍

  • jalebijournal Mrs T (@jalebijournal) reported

    Can somebody help with this: can you play material from streaming services in schools e.g. Netflix, BBC iplayer, Prime etc? Is there any licensing issue with this?

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