iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 3 |
Leeds, England | 2 |
Bristol, England | 2 |
Birmingham, England | 2 |
Norwich, England | 2 |
Cambridge, England | 1 |
Mansfield, England | 1 |
Nottingham, England | 1 |
Leighton Buzzard, England | 1 |
Reading, England | 1 |
Morecambe, England | 1 |
Woodhall Spa, England | 1 |
Inverurie, Scotland | 1 |
Godalming, England | 1 |
Wandsworth, England | 1 |
Sudbury, England | 1 |
São Paulo, SP | 1 |
Whitley Bay, England | 1 |
Ilford, England | 1 |
Gloucester, England | 1 |
Oakham, England | 1 |
Zhengzhou, Henan Sheng | 1 |
Plymouth, England | 1 |
Atlanta, GA | 1 |
Hampstead, England | 1 |
Southend-on-Sea, England | 1 |
Blackpool, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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sally Crozier (@PoppyPennyPagan) reported
@MaddestMa @nevervotedtory1 That's the trouble. Lose iplayer not paying license fee. Need to catch up on serials etc as cant watch when theyre scheduled. Used to wake up to #bbcr4today but too many leading questions
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Adam (@ad_clarky) reported
@DisneyPlusUK constantly being logged out of app on smart tv, please resolve this issue on the app doesn’t happen on Netflix/prime/iplayer, can see many users experiencing this after a brief online search, when will this be addressed?
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louise (@inchesofsass) reported
@uwustiel Theres a google chrome extension you can get for free, the bbc iplayer might work with that... 👀 this year is fab
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Mark Wilson 👨🏻💻 (@markwilsonit) reported
Extended family IT support... OK, so you're having iPad Wi-Fi connection issues? Could you try turning the router on/off? It's working now? Good. iPlayer wasn't working on the TV either? Could you try again? Ah, it works! Fab. Sometimes turning it off/on really is the answer
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Ronny (@RonnyJacksons) reported
@MGlobey @BBCiPlayer Hey Matt, I was having same issue watching an episode of The Planets - mine fixed itself when I downloaded the latest iPlayer update, may want to try that
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Mari Todd (@Marirunriderow) reported
So iplayer still won’t work. Have switched to YouTube for episodes of Team Ingebrigtsen.
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Steve Dawes (@stevedawes1) reported
My Dad was 89 on Thursday. For the first time, since the first lockdown he had a bit of a grumble on Saturday about the poor quality of terrestrial tv programming. First moan. Folks from that era are made of stronger stuff. Coaching session on iplayer followed.
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Uncultured Peleset (@ReginaldODonog1) reported
I saw the first episode of 'The Terror' on BBC iPlayer last night. Pretty good, but the religion nerd in me had some minor concerns over the fact that a character performed the sign of the cross at a funeral. Said character was British, and I'll assume, Protestant. Trouble is...
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purple granny (@PurpleeileenE) reported
@SonyUK when we purchased our Sony Bravia we were told it was future proofed sadly it isnt ! Not very happy as from 10th March we will no longer be able to receive BBC IPlayer this plus other apps no longer work. Thanks 😡
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Paul Fricker (@PaulFricker) reported
@ottomancer @theGROGNARDfile I have. Pretty much all of Curtis' work is there on iPlayer. I'm intended to work my way through it. There's a lot I've not seen.
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Ian Thompson (@cheneyheadshot) reported
@AJ03106446 @BBCiPlayer This in spades. I recall some BS back when Microsoft were ***** over allowing iPlayer on Xbox over the BBC rightly saying it should be freely accessible. Though why not make the PS4 app work on PS5 for now?
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Mark Jones (@mark_chitchat) reported
@daniellloyd1 @gcntweet I’ve been looking forward to this all week. If only the android GCN+ app was stable and reliable. It drops every few minutes. Not due to broadband as BBC iPlayer, Netflix etc work without any issue. I’ll be asking for a refund at this rate.
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lucy.isobel (@lucyisobel2) reported
Wow 4oD has some TERRIBLE playback issues while iPlayer can stream perfectly without buffering once
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European Bunny (@tweetyaca) reported
@rik_ferguson @expressvpn @NordVPN And BBC iPlayer doesn't work with either. For me at least.
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Ray #indyref2 (@raytor) reported
@DaibhidhABEB If you only watch catch up/Internet TV (not BBC IPlayer) you are not legally required to buy a TV license. Login to bbc site and tell them.