iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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bbc-iplayer Hero Image

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Corby, England 2
Southampton, England 2
London, England 2
York, England 2
Tipton, England 2
Exeter, England 2
Northampton, England 1
Pickering, England 1
Islington, England 1
Bury, England 1
Coventry, England 1
Cambridge, England 1
Melton Mowbray, England 1
Wembley, England 1
Truro, England 1
Worcester, England 1
Abingdon, England 1
Solihull, England 1
Gloucester, England 1
Woodbridge, NJ 1
Sheffield, England 1
Finchley, England 1
Norwich, England 1
Croydon, England 1
Holywell, Wales 1
Johannesburg, Gauteng 1
Castleford, England 1
Whitehaven, England 1
Glasgow, Scotland 1
Morecambe, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • gerardross2k9 GENERAL GERRY 🇮🇪 (@gerardross2k9) reported

    Bbc iplayer is still not working on the phone app what a joke

  • Mike_S_31 Michael (@Mike_S_31) reported

    @ThreeUKSupport please help. For no reason at all I can't access anything except Twitter and my browser. Can't connect my ps4, and can't connect to bbc iplayer on my phone. It's the world Cup guys 😭 I'm missing it

  • MartinJ99722367 Biff Tastic 🐕 ☸️ บ่แม่นหมาวัด ⚒🏴󠁧󠁢󠁥󠁮󠁧󠁿🇹🇭 (@MartinJ99722367) reported

    @SirMuttley @Ric_IsaanToro iPlayer with a vpn will work

  • route411podcast Route 411 (@route411podcast) reported

    So BBC apologising for users not being able to watch the game on iPlayer meanwhile they were interviewing fans outside the stadium having ticketing issues😭😭

  • publicradionerd Dr. Jami Rogers 🇺🇦 (@publicradionerd) reported

    @PeterJDunn They were having trouble with the iPlayer during the first half of the game (so they said on TV; I seem to be fine with it on the web).

  • FfsLukeOnlyWs they won't win. (@FfsLukeOnlyWs) reported

    @TrigzCFC BBC iPlayer delayed I'm watching on Xbox cba going downstairs icl...I did see hesgoal is less delayed tho...quality is dead

  • cityfourever Dave Leyland (@cityfourever) reported

    @AnnieHuck @sterling7 Watching in work on IPlayer lol

  • Pickers06 Nick Brett (@Pickers06) reported

    @BBCSport Absolutely shoddy connection on iPlayer for the @England game today! Seriously awful and makes you wonder why we bother with our tv licence!

  • ljguerin LouGuerin (@ljguerin) reported

    @louistheroux I’ve been watching IPlayer app quite happily for last hour ? Is it only live TV on it that’s an issue ?

  • neonbubble Mark H (@neonbubble) reported

    Realising that having a window open with Twitter and a window open with the iPlayer on (while working, of course) is a problem when the BBC's flagship streaming feature is so bloody far behind the action it's ridiculous.

  • lufcgilly ʎllı⅁ (@lufcgilly) reported

    @andysallwhite They’ve apologised for iplayer issues over half time

  • boorman_edward Edward Boorman (@boorman_edward) reported

    @BBCOne why are you so quiet with the iPlayer issue #bbciplayer

  • neonbubble Mark H (@neonbubble) reported

    @TheShickle Yeah, he's just mentioned it now, but I haven't had iPlayer issues other than the horrible delay. When Truss resigned, the YouTube stream from the Daily Star with the lettuce covering the resignation was about 60 seconds ahead of the iPlayer/BBC news site as well. Very poor.

  • Tinalouise84 Tina Dixon (@Tinalouise84) reported

    Is anyone else having major problems with bbc iplayer?? To watch the Enhland game??

  • StefF1990SA StefanoF (@StefF1990SA) reported

    @GaryLineker iPlayer is rubbish. BBC is wasting money on your wages instead of making things work.

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