iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:
Check Current Status
Buffering
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 3 |
| Leeds, England | 2 |
| Bristol, England | 2 |
| Birmingham, England | 2 |
| Norwich, England | 2 |
| Cambridge, England | 1 |
| Mansfield, England | 1 |
| Nottingham, England | 1 |
| Leighton Buzzard, England | 1 |
| Reading, England | 1 |
| Morecambe, England | 1 |
| Woodhall Spa, England | 1 |
| Inverurie, Scotland | 1 |
| Godalming, England | 1 |
| Wandsworth, England | 1 |
| Sudbury, England | 1 |
| São Paulo, SP | 1 |
| Whitley Bay, England | 1 |
| Ilford, England | 1 |
| Gloucester, England | 1 |
| Oakham, England | 1 |
| Zhengzhou, Henan Sheng | 1 |
| Plymouth, England | 1 |
| Atlanta, GA | 1 |
| Hampstead, England | 1 |
| Southend-on-Sea, England | 1 |
| Blackpool, England | 1 |
| Stoke-on-Trent, England | 1 |
| Manchester, England | 1 |
| Beijing, Beijing Shi | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
-
Lloyd Redmond
(@LloydRedmond) reported
@BBCiPlayer hi I just wanted to let you know that the iPlayer app on Apple TV, the subtitles doesn’t work when I turn them on
-
Adam Galbraith Cobb
(@adamcobb) reported
@SRTristan @BBCNews This is weird. Feels like a bug? There's been no warning that it's coming (as with iPlayer) and if you try to close the login screen it directs you straight back again.
-
Mistlechlo 🎄
(@dottyswhitney) reported
OH MY GOD I GOT A BBC IPLAYER AD ON SPOTIFY AND IT HAD EVE SAYING “I know you are a psychopath” AND V SAYING “You should never tell a psychopath that they are a psychopath. It upsets them.” AND I FELL OFF MY SEAT HELP
-
Timey Wimey Jeremy Bearimy Stuff | Kim
(@Cosmicsqueak) reported
@surfshark you advertise bbc iPlayer as unblocked, but please have a look at its actual usability right now. It’s had some updates, speeds are unwatchable, connection flakey, and only with iPlayer, and on all of your UK servers. I don’t need support, just have a look for yourself
-
Ivan M
(@musicstudent_) reported
British friends and colleagues, is there a practical/logical reason why content on BBC iPlayer has a short shelf life? Some sort of licensing agreement or they just don’t want to spend money on infinite servers/storage/archives?
-
shazz
(@ballumsuki) reported
Worst night to be on iplayer I think 😭😭
-
Gwyn Wright
(@GwynWright18) reported
@AmRowntree Has it actually? Worst news since Lockdown 2 tbf. It’s still on iPlayer mate glad I binged watched them all about a month ago
-
Ian Lewis
(@IanLPhotography) reported
@EurosportCare @subraumpixel @snookeranita Did you guys get anywhere with this? I’m having this problem across all devices. Trying to watch the snooker. The snooker is playing fine in BBC iPlayer, so I know it’s not my connection
-
Michael Vassiliou
(@mickyv) reported
@DIAS Thanks again, but I'm going to have to wait for a Youtube upload as Iplayer doesn't work overseas.
-
Olly Atkinson
(@Olly_vander) reported
@dwpageofficial @NetflixUK It's all on iPlayer for free. What's the problem.
-
NeuroManson
(@neuro_manson) reported
@iandstone a rarity on twitter: apparently I am mistaken, I was basing this on the BBC HD channel on the screen at work when it goes through to local news it's set to London local (in HD) I wonder whether this is iPlayer/BBC news or some other method. any other region and it drops out
-
Izzy Wildheart adoptee, artist
(@Izzywildheart) reported
@virginmedia can’t get Prime, itv hub or bbc iplayer on Virgin is there a problem?
-
Abigail Yardimci
(@AbigailYardimci) reported
@BalvinderSopal @mrjakedwood Ooooh - haven’t watched it yet because I’m outnumbered in this house by non-Eastenders fans. #weirdos Never mind. I’ll be up early in the morning to get my fix on iPlayer. Can’t wait!
-
Saoirse disaster slut (she/her)
(@HereBeSaoirse) reported
@whouroboros the issue is that the ones that do have AD are audio only, and the ones that have visuals don't have AD. It's the curse of BBC shows, Merlin does it too: BBC iPlayer: has AD and visuals, can't watch Audiovault: audio only, has AD Netflix: same show, no AD
-
Jack McGowan
(@JMcGPhD) reported
Bore da @pobolycwm @s4c Pennod neithiwr 3/12/20 is not on IPlayer as usual. Problem?
Check Current Status