iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:
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Buffering
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Birmingham, England | 2 |
| Whitehaven, England | 1 |
| Brighton, England | 1 |
| Bath, England | 1 |
| Wakefield, England | 1 |
| Beijing, Beijing Shi | 1 |
| Southampton, England | 1 |
| Edison, NJ | 1 |
| Cardiff, Wales | 1 |
| Chippenham, England | 1 |
| Cambridge, England | 1 |
| Mansfield, England | 1 |
| Nottingham, England | 1 |
| London, England | 1 |
| Leeds, England | 1 |
| Leighton Buzzard, England | 1 |
| Reading, England | 1 |
| Bristol, England | 1 |
| Morecambe, England | 1 |
| Woodhall Spa, England | 1 |
| Inverurie, Scotland | 1 |
| Godalming, England | 1 |
| Wandsworth, England | 1 |
| Sudbury, England | 1 |
| São Paulo, SP | 1 |
| Whitley Bay, England | 1 |
| Norwich, England | 1 |
| Ilford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@porrig) reported
Tuning in to find out Dalot isn't starting is almost as disappointing as the drop in quality when switching from iPlayer UHD to @itv's dodgy version of "HD". #worldcup2022
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The Last Girly Swots to join Tw❄️tter! 💙 😷 🇺🇦
(@TheLastPersont2) reported
@BBCiPlayer oddly the video quality is a lot better in the @bbcstrictly clips posted on Twitter than on BBC iPlayer on our laptop - especially in the middle of dance sequences when iPlayer gets very blocky/blurry, definitely room for improvement - please fix it BBC! #Strictly
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マシューズザワールド
(@MattyVsTheWorld) reported
Oh and quality of the football on BBC iPlayer on a browser sucks hard @BBCiPlayer I have 1GB so know it’s not my ISP. I get UHD on my tv with a tiny processor but on my jet fuelled PC I get 420p??
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Peter Bromwich
(@bromwich_peter) reported
@AndrewMD6201 It’s a shame but I agree, it’s not for me. Now got to work out what to play in my workshop in the afternoon, maybe iPlayer and repeat Ken Bruce’s morning show. Might stand a better chance with Popmaster!
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ollie
(@_ollie98) reported
how is iplayer so low quality still
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David Thomas
(@UVuuMe) reported
Extreme gravity event causing time to distort in Qatar or Virgin Media local bandwidth issues slowing iPlayer streaming. Nearly 10 minutes behind the action now.
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Dr. kole Odutola
(@koleDey) reported
@TinaDaheley @BBCOne BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice.
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‘
(@BURNLOFTUSROAD) reported
anyone else have that iplayer glitch just then? thought we were being bombed
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LordDex24
(@LordDex241) reported
Did bbc iPlayer just get an error message on the game ?
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Richard Williams
(@rwilliams1947) reported
@virginmedia Well, @virginmedia, I am now trying to watch the football on BBC1 on either my laptop via WiFi or my iPhone. Neither works. There is also a problem with the TV in the evenings: BBC iPlayer, Netflix, Amazon Prime etc buffer so frequently as to make it unwatchable. Infuriating.
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Paul Jermyn
(@jermyn55) reported
@itv the adverts for ITV X are the worst most boring and ridiculous I’ve ever seen. Just a simple ITV Hub is changing to ITV X would suffice and I hope that ITV X will be simpler to navigate than ITV Hub, you could learn a lot from BBC iPlayer.
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Lee
(@justleeuk) reported
@BBCiPlayer trying to watch the world cup on iPlayer. Is there a hd option as the quality is the worst I've ever seen in my life
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Jack Brown
(@JackBSpeaks) reported
iPlayer for the World Cup has been awful. The delay, the lag... It's terrible.
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Chris Harris
(@chrisfharris) reported
@Tspoon100 Because it is. The commentators just changed for me on the iPlayer, after reopening it, from the tv commenter to the radio 5 ones…some kind of technical glitch
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sorcha
(@brumnordie) reported
who the hell designed the new itvx UI? Cos it's awful and clunky. Redesigned in an attempt to catch up on the bbc's years old iPlayer? when you cant even find a channel schedule? Give me a break!
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