iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:
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Buffering
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 3 |
| Leeds, England | 2 |
| Bristol, England | 2 |
| Birmingham, England | 2 |
| Norwich, England | 2 |
| Cambridge, England | 1 |
| Mansfield, England | 1 |
| Nottingham, England | 1 |
| Leighton Buzzard, England | 1 |
| Reading, England | 1 |
| Morecambe, England | 1 |
| Woodhall Spa, England | 1 |
| Inverurie, Scotland | 1 |
| Godalming, England | 1 |
| Wandsworth, England | 1 |
| Sudbury, England | 1 |
| São Paulo, SP | 1 |
| Whitley Bay, England | 1 |
| Ilford, England | 1 |
| Gloucester, England | 1 |
| Oakham, England | 1 |
| Zhengzhou, Henan Sheng | 1 |
| Plymouth, England | 1 |
| Atlanta, GA | 1 |
| Hampstead, England | 1 |
| Southend-on-Sea, England | 1 |
| Blackpool, England | 1 |
| Stoke-on-Trent, England | 1 |
| Manchester, England | 1 |
| Beijing, Beijing Shi | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Roland Bonlett
(@RBonlett) reported
@EternalEnglish @ivor_bacon Well you have to sign in to watch iPlayer. They'll cross reference with the licence data. If you don't have a licence you shouldn't be able to watch it?
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Hev....
(@7Hevs) reported
@presentinglee @qvcuk Please can you tell me how to get BBC iplayer on my Echo Show.. Every time I ask her she say she doesn't know...Help..
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Bish
(@rakb1889) reported
@virginmedia No, your first person to advise that. I’ve turned off the router, gave it 30 seconds then back on. For the tv box I’ve done restart through the home function. No change in quality. Watched fa cup final via bbc iplayer on same tv and quality was much better than bbc hd via box.
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Q
(@QWandr73) reported
@Jonteinspain Don’t watch any live TV. I do watch BBC iPlayer though, still some quality stuff made by the BBC.
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Kristian Sturt
(@FootieWriter) reported
1st world problem, but I'm going to moan I couldn't watch the game live so I recorded, which corrupted. Now I'm looking for playback. iPlayer doesn't have it, but BT Sport has highlights. Go to turn, but right under play is Jamie Vardy lifting the cup. So that's fun...
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Bruce Gorrie
(@bsgorrie) reported
@Cozmiester @Afterglow85 Think it's on iPlayer. He's awful
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David H
(@sussexsocialis1) reported
In my town NOTHING has changed. The local supermarkets are chocked full of plastic wrapping. Isn't it time for a sequel to follow up and hold to account the major brands and supermarkets for their inaction on this issue? And why is this important programme not on the iPlayer?
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Dan Potter
(@Huffy1001) reported
HuffyTechStuff: Just my Amazon Echo Settings hope they might help👍 Echo Dot Bluetooth Vol. 32% / 37% / 40% (Capital Xtra Best!) / 42% / 46% / 49% / 52% (Best Daytime Vol.) / 57% / 76% (BBC iPlayer / Amazon Prime (52% / 57% Left Best!) / YouTube) / 90% (Disney+)
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Joolz Wallace
(@joolzw) reported
@pieandbov I'll be in Liverpool tonight so iplayer is my only choice. Better quality picture, but still the same poor quality football #monehton
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arielle
(@allonsyarielle) reported
I just discovered my free VPN will randomly work with BBC iPlayer so I'm watching Pointless for the first time in years. I really missed this show
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Cllr Emma Edwards 🥑
(@bristol_pip) reported
@cake_von @MrGreenGus Yeah, I sat down to watch 'The Pursuit of Love' on iPlayer and all my white blood cells were like 'yey, she's stopped campaigning/doing work, let's GO!'
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Alison Berry 🇪🇺
(@BerryMusic2) reported
Watching #pursuitoflove on iPlayer and did anyone else notice that ***** suddenly has a totally different haircut part way through? Really off-putting continuity glitch
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HectorMcGreggor
(@GreggorHector) reported
@alexbell Yeah I’m probably being unfair on IPlayer, as biggest complaint is a fairly niche live regional programming thing. But I find navigating all4 really tricky & Disney+ has a greatest hits of problems from the others.
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Happy😊
(@1sthappysodme) reported
@bt_uk Have same issue if just using TV , TV fine if I'm watch now TV or prime or Netflix and must streaming channels it's just live TV so end up watch live TV through one of the hubs BBC iPlayer or itv or one of the hubs 👍
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Mrs T
(@jalebijournal) reported
Can somebody help with this: can you play material from streaming services in schools e.g. Netflix, BBC iplayer, Prime etc? Is there any licensing issue with this?
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