iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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bbc-iplayer Hero Image

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 2
Coventry, England 2
London, England 2
Southampton, England 2
York, England 2
Tipton, England 2
Dagenham, England 1
Witney, England 1
Poole, England 1
Carmarthen, Wales 1
Exmouth, England 1
Toronto, ON 1
Llangefni, Wales 1
Falkirk, Scotland 1
Naaldwijk, zh 1
Stockport, England 1
Axbridge, England 1
Barrow in Furness, England 1
Corby, England 1
Northampton, England 1
Pickering, England 1
Islington, England 1
Bury, England 1
Cambridge, England 1
Melton Mowbray, England 1
Wembley, England 1
Truro, England 1
Worcester, England 1
Abingdon, England 1
Solihull, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • TrackFan666 🇬🇧 Nick 🇬🇧 (@TrackFan666) reported

    Pet peeve: Make the Red Button HD! What's the problem! If I cast iPlayer to the TV I can get HD.. but it's a minute behind the TV feed.

  • RamzeeRawkz RAMZEE (@RamzeeRawkz) reported

    I see ‘Lady MacBeth’ is on iPlayer aka a crazy movie where Florence Pugh plays a hellish Victorian lady that uses & stitches up her black servants (coz they’re disposable) to get one over her awful husband/the patriarchy. White Feminism: The Movie - Pugh is very good in it thou

  • RosiesetaB rosie b (@RosiesetaB) reported

    Started watching the new #TracyBeaker on iplayer. I have been crying for the last half an hour. Help me.

  • Martintastic Martin Smith (@Martintastic) reported

    @Medic_Russell I became obsessed with murder in paradise on iplayer. It’s terrible but there are hundreds of episodes....

  • heather_hear Heather Hear (@heather_hear) reported

    @charltonbrooker BBC iPlayer only works in the UK. Sorry, it’s due to rights issues. In the UK? Here's some advice. Honestly most of the documentaries I want to watch are always on the BBC and it is impossible to watch them.

  • tweets_marks Mark's Tweets (@tweets_marks) reported

    @AlStewartOBE Had to binge it on iPlayer...what a piece of work

  • urbanbiscuit1 Ub (@urbanbiscuit1) reported

    Trouble is bbc news couldn’t stop it’s itchy fingers rabb . Think iplayer should be the front page of bbc

  • tommyomelettes Tommy Omelettes (@tommyomelettes) reported

    I've been trying to get the iPlayer to work on the playstation for so long that I really cba watching what I planned too now

  • kiwicycling James (@kiwicycling) reported from Bradford, England

    @Channel4 your TV app is very poor. Crashes and when you attempt to resume it takes you back to the start. Forward to where you were and you're served up with all the ads. See the BBC iPlayer to find out how it should work.

  • Stevie_J_Jones Stevie J Jones (@Stevie_J_Jones) reported

    @DavidTughanjazz I think ours is the same one - I bought it in 2019. It's fine on everything else, just iPlayer is dodgy. Everything's up to date - firmware, settings etc. First world problems, eh?

  • Rock_Avalanches Stuart Dunning (@Rock_Avalanches) reported

    @bt_uk Today. Presume you went for a millisecond after midnight? Work I can pause, 2yr year old with no access to iPlayer, not so good at 5am.

  • bruitist 🦇 Tiny Troublesome Witch ✨ (@bruitist) reported

    Netflix had an error, so I checked out what iPlayer had to offer and I've ended up watching Sliding Doors for the millionth time. How has it taken me this long to realise Aveline's VA is in it??

  • littlestmy Amy Flora (@littlestmy) reported

    Really disappointed with the quality of the subtitles on @BBCMOTD. There is definitely time to check the quality before it goes up in iplayer. Really poor for a public broadcaster to fail #accessibility

  • thatbleepystuff talking bullocks, or an unblemished red heifer? (@thatbleepystuff) reported

    @davidgerard They don't archive most news to the iPlayer. If I had to guess it's because old news might be wrong or misleading. Also probably something to do with news being live and having poor quality subtitles.

  • DrJohnCosgrove John Cosgrove 🇪🇺 (@DrJohnCosgrove) reported

    @bt_uk Hi Sharon, It does not appear to be a bandwidth/quality issue; H+ (on another network) is adequate. The whole connection drops after watching iPlayer for over 1 min. YouTube and Netflix work fine.

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