iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:
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Buffering
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Forfar, Scotland | 1 |
| Bath, England | 1 |
| Aberdeen, Scotland | 1 |
| Meridian, MS | 1 |
| Hedensted, Region Midtjylland | 1 |
| Hertford, England | 1 |
| Haringey, England | 1 |
| Tower Hamlets, England | 1 |
| Bergen, Hordaland Fylke | 1 |
| Hackney, England | 1 |
| Acton, Northern Ireland | 1 |
| Huddersfield, England | 1 |
| Banbury, England | 1 |
| Poplar, England | 1 |
| St Helens, England | 1 |
| Cambridge, England | 1 |
| Belfast, Northern Ireland | 1 |
| Hucknall, England | 1 |
| Costessey, England | 1 |
| Liverpool, England | 1 |
| Chesterfield District, England | 1 |
| Glasgow, Scotland | 1 |
| Manchester, England | 1 |
| Larbert, Scotland | 1 |
| Slough, England | 1 |
| Valatie, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Phoenix
(@N7_PHOENIX) reported
@PhilGould15 Get yourself a VPN( everyone should already have 1) connect the VPN to London, go to the BBC iplayer site, sign up and put your location as London, enter a U.K post code, then you’re all set to watch it for free. Do not accept cookies otherwise it won’t work.
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E-quipper - grateful for the 😷 you wear 💉 💉💉
(@annwitbrock) reported
@virginmedia It's always been very slow, but iPlayer was unusable on TV yesterday, as it never acknowledged selection of viewer. iPlayer unused since last series of Dr Who. Can media hubs for older TVs get updated with more efficient apps? Fortunately iPlayer works fine on the laptop.
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Crimmins
(@PropFreeLFC) reported
@RothmansYears Still the worst rock death I've lived through cause he had so much left to do whereas at least with Prince and Bowie etc we got years of brilliance from them There's a great show about all the times Nirvana played the UK on the iplayer if you haven't seen. Grohl talks about TOTP
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🖤GOON DRUID🖤
(@Gooner3057) reported
@mistressmona_ No. I lied to iplayer and I feel terrible about it.
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anthony vickers
(@untypicalboro) reported
@TheRealFbloke Repeats tonight. Last night's Storyville on the Andes plane crash cannibal survivors was something else. It may be on IPlayer.
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Kat Slater
(@QueenKat_MS) reported
@benmitchellgifs @Benny______Boy Are you thick May I ask? Because I think everyone knows during the Jon Sen era the show was at its worst + it was being shown on Iplayer every Monday so less people tuned in live. Since then Clenshaw has improved the show massively and the viewing figures have grown every week
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(d)Alex
(@etdesdaleks) reported
@sugarsprouts_ Most VPN are pretty straightforward. Create a BBC account and then check that the one you're using work with the iPlayer. Some IPs won't
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Mike
(@PorgieG78) reported
@BBC Your iPlayer service is so bad, every programme I try to watch has trouble streaming, and no, I've already checked the Internet connection so I know it's not this end fault!
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ẗäüẗöl̈ög̈ÿ
(@tautology0) reported
@sgtrafford Netflix isn't logged into the TV in the spare room or my office, so I'm stuck with Prime or iPlayer; maybe tomorrow when the missus is at work.
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Leman Walters
(@LemanWalters) reported
I daren’t catch the BBC2 Wasteland doc as the description in the radio times made it sound bloody awful. But may have to have a peak on iPlayer in the slim chance I was wrong
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Victoria Penman
(@Shefpen) reported
@GWandShows, not sure what’s up, but episode 30 doesn’t seem to be available on iplayer at the moment. Please help, I need my Ned fix!
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Sam Mizou
(@mizouzie) reported
@sarajoydev @BBCNews Oh the documentaries, radio and programming in general is 2nd to none, but I have always always always hated any website they have. BBC Sport is the worst and I still cannot use iPlayer to this day. Shambolic Ux.
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Paul H. Fischer
(@PaulH_Fischer) reported
One of the worst VPN operators has to be @NordVPN Beyond awful customer service it doesn’t work. At least here in Los Angeles where it just stops my Safari from loading. I uninstalled and reinstalled but no avail. Now I’m out over $80 truing to log into BBC’s iPlayer.. #NordVPN
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Aegir Hallmundur 🏴🇪🇺🏳️🌈🏳️⚧️
(@aegirthor) reported
@UraniumSlug Doesn’t look like it. It pretends it’s possible then moans at you about your settings (iPlayer works without trouble)
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Tim
(@timegellis) reported
@tvlicensing hi, I pay my tv license at home and sometimes will watch bbc iplayer through my fire stick. We do not have a tv license at my work. My question is can we watch via my fire stick on a work tv? Even when my work does not pay a tv license like how we can watch Netflix?
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