iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:
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Buffering
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 3 |
| Leeds, England | 2 |
| Bristol, England | 2 |
| Birmingham, England | 2 |
| Norwich, England | 2 |
| Chippenham, England | 1 |
| Cambridge, England | 1 |
| Mansfield, England | 1 |
| Nottingham, England | 1 |
| Leighton Buzzard, England | 1 |
| Reading, England | 1 |
| Morecambe, England | 1 |
| Woodhall Spa, England | 1 |
| Inverurie, Scotland | 1 |
| Godalming, England | 1 |
| Wandsworth, England | 1 |
| Sudbury, England | 1 |
| São Paulo, SP | 1 |
| Whitley Bay, England | 1 |
| Ilford, England | 1 |
| Gloucester, England | 1 |
| Oakham, England | 1 |
| Zhengzhou, Henan Sheng | 1 |
| Plymouth, England | 1 |
| Atlanta, GA | 1 |
| Hampstead, England | 1 |
| Southend-on-Sea, England | 1 |
| Blackpool, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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MrsRichard
(@DaisyMillsStudi) reported
@reece_dinsdale I've complained in the past about iPlayer about the sound quality, and I always have to have subtitles on. They said it was because they favoured picture quality, so the bandwidth meant that the sound wasn't as good. Could this be true, or were they fobbing me off?
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GarfieldTheCat
(@GarfieldTheCa15) reported
@LGUKCare have got a 32LM637BPLA and the ITVX app seems not to work. You get the "splash" screen with the ITVX logo then just a black screen. It's not a connection to internet problem because other apps e.g. iPlayer, Now TV all work fine. Have tried uninstalling and reinstalling
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LH
(@louh4) reported
@reece_dinsdale Maybe a iplayer issue never noticed when I watched on bbc week by week, but then again I’m not a actor/director with your knowledge.
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OPAC
(@OP4C) reported
Why can’t the BBC show @BBCMOTD in UHD on the iPlayer? I’ve seen dodgy streams with better quality.
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Daz
(@DarranJones15) reported
@AntiMAGA3 @EdgyPOS @Spring_of_Adven Syria if you care to watch the documentary on iplayer it was the west that pulled putin into that conflict and the drugs. No i work in a operating theatre and that observation was pretty obvious when pointed out I need to and in no way am i saying putin is the good guy
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Chris Smith
(@cmsdrums) reported
@TweetsCliff @TheCyberdevil I’m sure the iPlayer versions are not the remastered better quality editions either? The same goes for shows like The Professionals; always on one of the itv channels but in awful original broadcast quality, whereas the latest blu rays look & sound like they were filmed yesterday
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Nancy Wright
(@Wrightie7) reported
@hammersmikey Been watching it on iplayer… no sound issues that I’ve noticed.
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Edna Pound
(@van_edna) reported
@reece_dinsdale I've just started series one. Sound is terrible. Luckily someone on here told me how to get subtitles on iplayer.
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mattcormack
(@mattcormack) reported
@ITVXhelp @ITVX How about you fix the app, this is happening a lot and interesting all other apps including iPlayer are fine!
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Mike Bealing
(@Sillytees) reported
Enjoying #Better on iPlayer - new series about bent coppers in Leeds. Not to be confused with #TheGold- new series about bent coppers in Kent. If we’re not careful, coppers are gonna get a terrible reputation !
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@mike@sauropods.win 🏴 🇬🇧 🇪🇺 🦣
(@MikeTaylor) reported
@claz0r @TimBSpeaks @jonathancairns Hello! We saw you on Only Connect the other night (catching up in iPlayer) and figured out from your shirt that the keyboard was saying "hundopm8", but couldn't work out what it meant. Please enlighted me?
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Tenzin
(@JavidTenzin) reported
@mattafawka @hydromerchant @Iggy_Semmelweis Use a vpn. ExpressVPN – The Best VPN for Streaming BBC iPlayer with a Risk-Free 30-day Trial. Get a 30-day money-back guarantee. Windscribe – Best Free VPN with optimized UK servers to unblock BBC iPlayer. Offers 10 GB of free data per month. Tunnelbear – Features
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michelle williams
(@michellewilli83) reported
@JohnRyan2004 Are you using bbc hd if you are still using bbc in sd that is the problem much better sound and picture on hd better still iplayer uhd
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imogen
(@taylorsarichman) reported
@angelexplores_ bbc iplayer might work with a vpn but i’m not sure
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simon le vans 💙
(@simonlevans) reported
Anyone else having trouble with their @LGUK Smart TV streaming apps? No Netflix, no BBC iPlayer, no Prime video. Help! 😬
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