iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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bbc-iplayer Hero Image

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Croydon, England 2
York, England 2
Nottingham, England 2
London, England 2
Swindon, England 1
Sheffield, England 1
Harringay, England 1
Newton Abbot, England 1
Queensferry, Wales 1
Oban, Scotland 1
Stoke-on-Trent, England 1
Tewkesbury, England 1
Taunton, England 1
Wandsworth, England 1
Walsall, England 1
Barnet, England 1
Worcester, England 1
Welwyn Garden City, England 1
Bangor, Wales 1
Marlborough, England 1
Canterbury, England 1
Whitby, England 1
Hove, England 1
Venn Ottery, England 1
Solihull, England 1
Milborne Port, England 1
Forfar, Scotland 1
Bath, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • h_geeky GeekyHarriet (@h_geeky) reported

    @TwerkistanPM @Red_Rockete @stoleneyelids No, the BBC made a decision a little while ago that you had to have a TV licence to use iplayer, it used to be freely available to everyone in the UK, but I guess there are issues around revenue streams.

  • Shy_Teds Old Edward ™ (@Shy_Teds) reported

    It's seldom I talk about telly #shutup But if you thought Kelly Macdonald was good in Call of Duty Just watch #thevictim on iPlayer There's quality And then there's quality

  • EdwardJCornwell Edward Cornwell (@EdwardJCornwell) reported

    @Randombob18 Engrenages (Gears, but titled Spiral in English) is available on BBC iPlayer, as is Broen/Bron (the Bridge), if you've never watched them they are very good. Most English language TV shows are crap, American being the worst - derivative and dull.

  • MikeMcKenna_ Mike McKenna (@MikeMcKenna_) reported

    @rwq1987 @BBCSport Never found that to be an issue, and I watch a lot of sport on iplayer. It's just a case of remembering what's on.

  • Dene71 Trevor Eve IS Eddie Shoestring (@Dene71) reported

    Amazon Firestick behaving abominably this evening. BBC iPlayer is total ****, not working at all.

  • GreggorHector HectorMcGreggor (@GreggorHector) reported

    @alexbell Genuine question, do you find any streaming service has a good UI? All4,Amazon Prime, Dave player(or whatever) are all terrible. BBC iPlayer and Netflix are increasingly bad too.

  • Glenavon_FC Glenavon FC (@Glenavon_FC) reported

    There seems to be an issue accessing tonight’s game on BBC iPlayer. Try searching ‘Irish Premiership’, and the game should appear.

  • vickysharp1 Vicky Sharp (@vickysharp1) reported

    @dan_yell21 @BBCiPlayer We have two Roku's we tried the other one and could get iplayer on that so we have swapped it over. Thanks for messaging me I will try that with the one that doesn't work

  • justingilham191 Justin Gilham 🐝 (@justingilham191) reported

    @boydhilton help me out. IMDB has 6 edifies listed for series 3 of Motherland but iPlayer only has 5.. are they holding the last one back for broadcast on the telly?

  • helenmarie95 Helen Groothuis (@helenmarie95) reported

    @EuroWhat It also means that 1) we won't be able to see any of the green room segments that play during commercials (or in the BBC's case "Quality analysis from professionals") AND that we can only rewatch the contest via iplayer for as long as they choose to keep it there.

  • bsgorrie Bruce Gorrie (@bsgorrie) reported

    @Cozmiester @Afterglow85 Think it's on iPlayer. He's awful

  • allonsyarielle arielle (@allonsyarielle) reported

    I just discovered my free VPN will randomly work with BBC iPlayer so I'm watching Pointless for the first time in years. I really missed this show

  • erdiansyahbayu From The Sky Drop Like Confetti 🎊 (@erdiansyahbayu) reported

    @lleighlleighque It's exclusive on BBC 3 n iPlayer. How international mixer watch it? Please, sometimes the problem is not only "the people" but also "accessible".

  • FootieWriter Kristian Sturt (@FootieWriter) reported

    1st world problem, but I'm going to moan I couldn't watch the game live so I recorded, which corrupted. Now I'm looking for playback. iPlayer doesn't have it, but BT Sport has highlights. Go to turn, but right under play is Jamie Vardy lifting the cup. So that's fun...

  • spottyd20733131 spotty dog (@spottyd20733131) reported

    @bt_uk @DrJohnCosgrove I get exactly the same problem I.e. iPlayer kills the LTE connection but I am using a BT SIM card in a TP Link Archer router. So I suspect this is some sort of BT/ EE network issue ?

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