iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:
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Buffering
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 2 |
| City of London, England | 2 |
| Barnstaple, England | 1 |
| Swindon, England | 1 |
| Yarm, England | 1 |
| Treharris, Wales | 1 |
| Inverurie, Scotland | 1 |
| Newton-le-Willows, England | 1 |
| Oldbury, England | 1 |
| Glasgow, Scotland | 1 |
| Slough, England | 1 |
| Feltham, England | 1 |
| Gateshead, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Henry I
(@hunter__pog) reported
@TubboTWO you should watch horrible histories series 1-5 on bbc iplayer nothing past 1-5 cos after 5 its terrible
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Maria Costa
(@Mariacos82) reported
@chimenesuleyman I’ve got the Anker Nebula Capsule Max II & I can watch iPlayer on it, but haven’t tried with ITV. It’s got Now TV, Netflix, Prime on it, but the remote control doesn’t work with all apps, so there’s a Nebula app you can d/load.
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Another leaseholder
(@Ittakesaviva) reported
@madebygoogle Completely given up on iPlayer, button not appeared for days now. and now tv is now causing a lot of issues as well. Youtube is fine. This is casting to a @SeeNebula - will send back if this doesn’t change as very limiting.
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YJ🧃🦦
(@YungJefferyLIVE) reported
why did they take doctor who off netflix the pricks, yes i know it is on iplayer but that is not the point!! who ******** uses bbc iplayer????? it’s terrible @NetflixUK pls fix ur mistake or i will kill my dog
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Daryl Millar
(@daryl_millar) reported
Football Focus takes until midnight to get to iPlayer? Live shows are usually quicker than that (e.g. Saturday Kitchen's already up). Must be a rights issue due to footage of Premiership football.
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George M
(@geeemac) reported
@PhilipsCare_UK had great customer service from you guys in the past, but the problem constantly comes back. ‘Playback failed’ on iplayer, 4od.. all freeview channels, to the point where I can’t use my tv as a tv. And yes, have reset everything, it’s the latest software, etc etc
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Oliver Telfer
(@OliverTelfer) reported
@jetfury You'll need to fire up the VPN software then open browser and log into iPlayer, the VPN should make the BBC servers think you're in UK
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Danny Savage
(@dannysavage) reported
@dishmaster28 We’re now told the outage is indefinite. Not the end of the world for those of us with netflix or Amazon and iplayer. But plenty don’t have any of that.
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Catherine Evans
(@womblecat1) reported
@richardosman But the s*dding Bilsdale transmitter is out of order and here our corner of rural North Yorkshire iPlayer really doesn't work very well 😢
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Let Love Win esq 🏳️🌈
(@allthisandless) reported
@Nynzi @jen_jstephen There were problems with the subtitles until a few weeks ago on iPlayer
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Ser Liam Holman 🇪🇺🇬🇧🏴
(@serliamholman) reported
@NoContextBrits 'I'm trying to sign in to iPlayer, not PornHub!'
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Mikey
(@Fritz1875) reported
@iain4546 Hesgoal never works right for me. IPlayer, YouTube VIP League etc all work fine but not hesgoal 🥺
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Another leaseholder
(@Ittakesaviva) reported
@BBCOne anyone finding the iPlayer app not working with @Chromecast this evening? Tried on multi devices and button either isn’t there or fails to connect. Other apps casting fine.
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Paul Silk
(@TheSilkience) reported
@jetfury What it will do is make your computers internet route through the UK making it think it’s there so iPlayer will still work. I like express Vpn it seems to work well.
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Adam Guy
(@WildonGrange) reported
@a516digital Prob stupid Q… if I helped elderly neighbour with no wi fi organise FreeSat installed, inc getting a dish put up, that will work despite no Bilsdale? She won’t have iPlayer (no wi fi) but could watch live tv? She’s DL5, could that be tricky area when temporary antennae built?
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