iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:
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Buffering
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 3 |
| Leeds, England | 2 |
| Bristol, England | 2 |
| Birmingham, England | 2 |
| Norwich, England | 2 |
| Cambridge, England | 1 |
| Mansfield, England | 1 |
| Nottingham, England | 1 |
| Leighton Buzzard, England | 1 |
| Reading, England | 1 |
| Morecambe, England | 1 |
| Woodhall Spa, England | 1 |
| Inverurie, Scotland | 1 |
| Godalming, England | 1 |
| Wandsworth, England | 1 |
| Sudbury, England | 1 |
| São Paulo, SP | 1 |
| Whitley Bay, England | 1 |
| Ilford, England | 1 |
| Gloucester, England | 1 |
| Oakham, England | 1 |
| Zhengzhou, Henan Sheng | 1 |
| Plymouth, England | 1 |
| Atlanta, GA | 1 |
| Hampstead, England | 1 |
| Southend-on-Sea, England | 1 |
| Blackpool, England | 1 |
| Stoke-on-Trent, England | 1 |
| Manchester, England | 1 |
| Beijing, Beijing Shi | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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JMF
(@MWhiteShelley) reported
@egotgarfield Yeah unfortunately the bbc iplayer was awful quality to me to start with 😭
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DeinGesicht 🍳
(@Cavalcadewhimsy) reported
Stuttery @iplayer almost spoiling the #FigureSkating #WinterOlympics. Could be the LG TV but no such problem with Netflix or All4 🙄 Absolutely adored Kevin Aymoz and Adam Fa, both 🇫🇷Know nothing of the technicals but I know a fun routine when the athlete's enjoying it too.
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Caroniver
(@WilliamPrice413) reported
I never had problems with the audio mix when I was watching on iPlayer, but I'm definitely understanding people's complaints now. I don't remember which boxset it was, but there was another thing I watched in Surround and then Mono and realized that Surround is just poorly mixed.
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Mike A
(@mja2705) reported
@SamiraAhmedUK @newswatchbbc @BBCBreakfast Can't get iPlayer here, so will try to watch live. But I found myself avoiding BBC News for the rest of the day. So trivial... another narcissist given hours of airtime when so many more important issues were on the agenda. Maybe not just one narcissist.
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adam kinsley 💙
(@adamkinsley) reported
@stevenjbarnett @BBCSport Not sure it’ll work now. Was watching bbc1 on sky. Hit red button. And then selected watch from start. But different programme now so don’t think that’ll work. The curation on iPlayer is far from ideal
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George Oscar Bluth
(@magicgobbluth) reported
@surfshark None of the servers are working for bbc iPlayer now. Will this be addressed?
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Emma 💙
(@bazinga8913) reported
@Robster65 Watched from the start at work on iPlayer and on the final stone had to answer a call and missed the win 😭😭
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Ŧɭเק
(@Flip5ide666) reported
@SonyUK Other apps were working, v6.7165. So it seems from this update after turning the TV on you have to go to live TV press guide so youview app is 'awake' then BBC iPlayer works! A little annoying, never had this issue.
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Giulliana
(@AlbaAye1) reported
@JillHudson21 Series 3 is the one I meant to say is a bit blank. Might revisit some this week, although it's time I accepted that Christmas is over and actually got back to (self employed) work,rather than watching iplayer and netflix all day on the sofa.
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Schloop
(@headgobrr) reported
I’m trying to watch torchwood on bbc iplayer and the subtitles are like a solid minute behind?? I’ve tried everything and I’m pretty sure it’s just an issue with the site and not me That’s a shame I really rely on subtitles to understand what’s going on :(
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Julie Broadfoot
(@juliebee) reported
@SkyHelpTeam Hi, are there TV issues around Perth PH1? My Mum can't get her TV to work (only Netflix and iPlayer) and I can't check it from Glasgow. I'm assuming it's a temporary outage and she doesn't need someone in to fix it. Thank you.
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⚽️ Karri Salas ⚽️ Keeper of the Karchives!
(@Karri_Kemyst) reported
The Pinatar Cup has been the absolute worst for finding links that work in the US. So if you have a VPN you can watch the Scotland-Slovakia game on BBC iplayer and the Poland-Hungary game on futbalnet .tv Other than that I can't find links for those.
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Dominique Hamblin
(@LadyNanBullen) reported
@MotoClark Not a film but the This Is Going To Hurt series on iPlayer is well worth a watch. Not quite as good as the book though! Opposite problem here, been up since 0500, waiting for pizza delivery so can go to bed!! Been a very hard week!
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Mr Snodes
(@mrsnodes) reported
@thebellow I love the BBC dearly but they’ve made a complete Horlicks of BBC Sounds and iPlayer. Biggest problem seems to be jumping on the latest fad without discontinuing or integrating all the legacy crap like radio programme websites you can also download from.
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Vics 🐝 🌹💪
(@MissSocialist) reported
Does anyone else have problems with iPlayer buffering?? All other apps work (Netflix Prime etc) but iPlayer just drags and drags for us? What do I doooooo?
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