iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:
Check Current Status
Buffering
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Birmingham, England | 2 |
| Whitehaven, England | 1 |
| Brighton, England | 1 |
| Bath, England | 1 |
| Wakefield, England | 1 |
| Beijing, Beijing Shi | 1 |
| Southampton, England | 1 |
| Edison, NJ | 1 |
| Cardiff, Wales | 1 |
| Chippenham, England | 1 |
| Cambridge, England | 1 |
| Mansfield, England | 1 |
| Nottingham, England | 1 |
| London, England | 1 |
| Leeds, England | 1 |
| Leighton Buzzard, England | 1 |
| Reading, England | 1 |
| Bristol, England | 1 |
| Morecambe, England | 1 |
| Woodhall Spa, England | 1 |
| Inverurie, Scotland | 1 |
| Godalming, England | 1 |
| Wandsworth, England | 1 |
| Sudbury, England | 1 |
| São Paulo, SP | 1 |
| Whitley Bay, England | 1 |
| Norwich, England | 1 |
| Ilford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve
(@heyheyitsteve) reported
@_emilyoram We have lousy aerial reception (communal building aerial) and don’t watch enough broadcast TV to justify Sky or Virgin, so iPlayer and ITV Hub are just… easier? When they work as designed, anyway!
-
B
(@callmeabimbola) reported
Forgot it was Glasto weekend - my brain doesn’t work like that anymore - but Live At Worthy Farm highlights are on the telly/Iplayer ATM Me w/ Kano headlining in torrential rain? Inject it please #Glastonbury2021 #GlastoAtHome #LiveAtWorthyFarm
-
Not So Closeted Gay
(@AClosetedGay) reported
from
Worthing, England
I think it is incredibly selfish of my employer that they have blocked access to the iPlayer on the work laptop. I want to watch #Wimbledon. I will just have to move to the lounge then and I will get less work done in there.
-
Johnny Tung
(@tungjohnny) reported
@nordvpn I’m having issue launching Netflix，BBC iPlayer and other media app on Apple TV (but they work on iPad and laptop). Is there any technical issue?
-
Amy Lod
(@AmyHannahLod) reported
@_emilyoram We live in a slightly **** rental with an aerial port in a stupid place so we only watch stuff via Chromecast on iPlayer/ITV Hub/Netflix etc... we also have really unreliable Internet so sometimes we end up sitting with a houseful of unusable tech 🙃
-
Kieran Jennings
(@KieranJ_1979) reported
Really pleased that Belgium have made it through. As much as his time at EFC ended badly Martinez has always been such a likeable bloke. Take time to watch the doc on iplayer about him & you can’t help but want him to do well
-
JohnG
(@gwynnej3) reported
@BBC @chrome Anyone else finding BBC sounds and iPlayer not working with Chrome in Windows but OK in Firefox or Edge?
-
Livs
(@_OliviaOnline) reported
@Fourens__ I think you’ll need a VPN ***. I use express VPN (App Store). It’s £14.99 a month but worth it. I think if you change it to UK (when in Nigeria), BBC iPlayer/ITV should work
-
Jack Harrison
(@VillaFan001) reported
@bt_uk They weren’t, I’m afraid - I’ve got a wider issue which is my broadband has been down for a week (!) but nobody seems to know how to solve this iPlayer mini hub problem.
-
Alex Raha (#vaccinated 💉)
(@Rahario) reported
@EcoloBee Sorry to hear this. Podcasts, iPlayer and Netflix certainly help, as does a feline friend.
-
BD
(@hufflepufflock) reported
The fact that EE's worst ever ratings are barely making headlines is testament to how irrelevant the BBC have let their flagship channel's flagship show become. Over-accentuated white lies about iPlayer streams mean nothing when the show has no cultural relevance anymore.
-
Jack Harrison
(@VillaFan001) reported
@bt_uk Thanks Nicola - but I didn’t need the standard info. The problem is that your mini hubs don’t work with BBC iPlayer (as per my original tweet), if you try and stream it then it causes the mini hub to crash. Is there a fix for this? Clearly it’s a known issue.
-
SirAlbert Hall
(@SirAlbertHall) reported
@BBCSounds What a terrible useless app this is, pauses evry 5 mins and have to press play again screen covered with idents not info and wont scroll smoothly. Last but one iplayer was great this is the worst bbc app yet even worse than tv iplayer which is also also poor.
-
Jack Harrison
(@VillaFan001) reported
@bt_uk @dodge4067 I’ve also just been discussing this with a member of your faults department - very bizarre issue but using iPlayer crashes the mini hub after a couple of minutes’ viewing every single time.
-
Steven Perkins
(@stevenperkins) reported
Begging someone more technically-minded than I am to help me: Safari wipes my cookie settings for iPlayer every couple of days (turns off subtitles, re-enables autoplay). How do I get it to stop doing this?
Check Current Status