iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:
Check Current Status
Buffering
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 3 |
| Leeds, England | 2 |
| Bristol, England | 2 |
| Birmingham, England | 2 |
| Norwich, England | 2 |
| Cambridge, England | 1 |
| Mansfield, England | 1 |
| Nottingham, England | 1 |
| Leighton Buzzard, England | 1 |
| Reading, England | 1 |
| Morecambe, England | 1 |
| Woodhall Spa, England | 1 |
| Inverurie, Scotland | 1 |
| Godalming, England | 1 |
| Wandsworth, England | 1 |
| Sudbury, England | 1 |
| São Paulo, SP | 1 |
| Whitley Bay, England | 1 |
| Ilford, England | 1 |
| Gloucester, England | 1 |
| Oakham, England | 1 |
| Zhengzhou, Henan Sheng | 1 |
| Plymouth, England | 1 |
| Atlanta, GA | 1 |
| Hampstead, England | 1 |
| Southend-on-Sea, England | 1 |
| Blackpool, England | 1 |
| Stoke-on-Trent, England | 1 |
| Manchester, England | 1 |
| Beijing, Beijing Shi | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
-
Izzy
(@isobelburton) reported
@SamsungUK hello, iPlayer app has stopped working on my parents’ 2020 TV - is this part of a broader issue with Samsung televisions or could it be a glitch? Last worked on Wednesday, now won’t load when clicked.
-
Michelle Benson
(@michelleRbenson) reported
@a49bullsfan @rachel_reviews It's a real shame about the rights issues. Most people won't even be aware. Like I said I'm glad I went for the Discovery/Eurosport deal, the Discovery app is like iplayer with full replay options, much better than the awful glitchy Eurosport app.
-
Crochet&craft
(@Craftcrochet) reported
Hey @bbcsport stop faffing about with the bloody Olympic coverage on #iplayer. I don’t want to know the other results going on. I just want to watch the bloody road race. We’ve just got to the crux of the cycling and you’ve switched to gymnastics. @mrdanwalker please help.
-
Darren Wolfe
(@DaWolfey) reported
@Wangleberry The iplayer has everything, all broken down by event and day.
-
Allie🏳️🌈🏳️⚧️✨
(@AdwiserWasTaken) reported
@KiraFuyu It'll be available in a lot of places. In the UK, I think it's on iPlayer, but I am pretty sure I saw advertising for everything on the Discovery+ app? Sorry I can't help more🥺
-
Barry, from the "band" Oxygen Thief
(@oxygenthiefYEAH) reported
@XennialJoe @discoveryplus @Google Yep, same - it's not working at all from any device. iPlayer/Netflix etc all work fine, but Discovery Plus isn't working at all...bit annoying since I just signed up for it!
-
Matt Goldman
(@robotmlg) reported
@bonjeller NordVPN has a neat thing that lets you get BBC iPlayer just via DNS, not by funneling all your traffic, so the stream quality stays good. I haven’t had a chance to try it out yet, but I hear good things.
-
Gary Bissett
(@GazBissett) reported
@Popcorn_For_One @_neonheart_ @letterboxd Currently on BBC iplayer if that's any help.
-
Echobeach
(@Echobeach19) reported
@BBCiPlayer It's not my wifi because Netflix and Prime work perfectly but iPlayer keeps freezing , content not available , buffers , cuts out . Pretty awful for a national broadcaster .
-
abbie ☮ ☘︎ august 9th!
(@aharddaystaika) reported
i hope the person who uploaded ghosts to google drive will do it again for s3 because britain has no problem invading + colonising us but draws the line at letting us use the ******* iplayer
-
Claire Algar
(@algar_claire) reported
@BBCSport Where have the gymnastics gone?! Advertised as gymnastics coverage when moved to BBC One from iPlayer. One of my Olympic sport highlights - terrible coverage. Thanks for the snippets from the gymnasium though - just to remind me what I’m missing! Rubbish!
-
Major Percy Flage
(@MajorPercyFlage) reported
@Todhague @ac__1977 @mrchrisaddison A young audience won’t think anything of watching online via iplayer or YouTube. If you are aiming at that demographic then not being “on the box” isn’t an issue
-
Emma Clement 🌱
(@beachpebble) reported
Oh my goodness - finding it hard work to watch the Olympic coverage I’m interested in - gave up with iPlayer and resorted to YouTube instead! Usually love the Olympics but feel so disconnected with this one! 😬
-
Brittany Jones
(@blfj1995) reported
@ewan246 @mrdanwalker I think it was on the red button, about 6:15am? Available if you rewind current iPlayer red button Olympic coverage. Not ideal but might help you out
-
Pin Lu
(@pinlu) reported
BBC's live coverage of #Tokyo2020 is an disappointment. Only 2 live streams at a time. Gone are the days when you can find (almost) all live events on iPlayer. Understand the rights issue, but event-hopping just antagonizes fans of every sport.
Check Current Status