iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Leeds, England 2
Bristol, England 2
Birmingham, England 2
Norwich, England 2
Chippenham, England 1
Cambridge, England 1
Mansfield, England 1
Nottingham, England 1
Leighton Buzzard, England 1
Reading, England 1
Morecambe, England 1
Woodhall Spa, England 1
Inverurie, Scotland 1
Godalming, England 1
Wandsworth, England 1
Sudbury, England 1
São Paulo, SP 1
Whitley Bay, England 1
Ilford, England 1
Gloucester, England 1
Oakham, England 1
Zhengzhou, Henan Sheng 1
Plymouth, England 1
Atlanta, GA 1
Hampstead, England 1
Southend-on-Sea, England 1
Blackpool, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • olliexcore Ollie Connors (@olliexcore) reported

    Has anyone else had audio sync issues watching last night’s #StrictlyComeDancing on iPlayer?

  • sabah_writes SabahWrites (@sabah_writes) reported

    @elonmusk Very poor coverage of the lead up and opening ceremony from BBC, most people probably unaware it was showing on iplayer and all issues aside what a brilliant opener it was

  • easygoing48 easygoing48 (@easygoing48) reported

    Just as Barbara Slater, Director of BBC Sport failed in the shambolic way the World Cup opened on the channel, BBC iPlayer has also failed spectacularly and they have the audacity to then talk about human rights and migration in Qatar yet can’t even get something simple to work

  • VatsalMuchhala thatsVatsshesaid (@VatsalMuchhala) reported

    @cheenipapaaa @BitchMastaani Yea i see everyone's got problems w jio Try getting bbc iplayer w a vpn maybe

  • inceptioned David Alaba (@inceptioned) reported

    Caught that goal on dodgy quality on iPlayer on my phone Big L for Qatar there

  • jackfaulkner Jack Faulkner (@jackfaulkner) reported

    @mmdotcox I’ll catch what I can but I’m not going out of my way to watch like I normally would. I watched Germany vs South Africa on the iPlayer at work last time, wouldn’t do that this time.

  • AdamLeeauthor AmateurBPM (@AdamLeeauthor) reported

    @BPM_Animal Well my iPlayer is currently shitting the bed trying to stream it. Not sure if it's my end or a wider connection/streaming issue

  • tweetsfromben Ben Isaacs (@tweetsfromben) reported from Bromley, England

    First world problems: iPlayer is at about 90 seconds behind when watching in UHD

  • dylanharris Dylan Harris (@dylanharris) reported

    @Garswoodlatic Yeah but internet is too slow, can't get iplayer to work.

  • wyavia alanv8 (@wyavia) reported

    @JackLloyd_18 @Iromg Why did they show the opening ceremony on the red button and iplayer instead of highlighting the issues to maximise that coverage of that to an even wider audience?

  • Jibbiestudio ✏️Jibbie Stu.✂️🧸 (@Jibbiestudio) reported

    @wrongkwn ดูไม่ได้จร้า BBC iPlayer only works in the UK. Sorry, it’s due to rights issues.

  • lcfcfan8416 lcfcfan84 (@lcfcfan8416) reported

    It's so rubbish that the 4K UHD BBC iPlayer stream of the World Cup is more than a minute behind! Makes it way less worth the exchange for the better picture quality! Not worth the compromise for the video latency through the Internet!

  • tomskerous Tom Dolan (@tomskerous) reported

    Just paid for a Christmas tree. Vicky is currently watching a truly awful Hallmark movie called "A Christmas to Savour" on the iPlayer. Discussions about who's going to who, and when, have started. I think the festive season is starting to loom.

  • TalukdarBitopan Ujjwal Talukdar (@TalukdarBitopan) reported

    @grubroot I tried to use iplayer by bbc where it's broadcasted for free,one needs to be latch on to a UK based vpn for that,sadly today that didn't work out.

  • KernowChris Christopher Rowe (@KernowChris) reported

    @thejarv @paolopescatore Ditto no problem using BBC iPlayer app on Sony Bravia 48in OLED.

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