iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:


bbc-iplayer Hero Image

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 8
Sheffield, England 3
Southwark, England 2
Glasgow, Scotland 2
Bihać, Federation of Bosnia and Herzegovina 2
Reykjavík, Höfuðborgarsvæði 2
Manchester, England 2
Hengoed, Wales 1
Poplar, England 1
York, England 1
Montrose, Scotland 1
Callington, England 1
Newquay, England 1
Aberystwyth, Wales 1
Cathedral City, CA 1
Kidderminster, England 1
Nottingham, England 1
Folkestone, England 1
Cardiff, Wales 1
Tower Hamlets, England 1
Purley, England 1
Omagh, Northern Ireland 1
Glenealy, Leinster 1
Narni, Umbria 1
Newcastle upon Tyne, England 1
Dover, England 1
Birkenhead, England 1
Daventry, England 1
Birmingham, England 1
Liverpool, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • dinosaurpng bethany 🏴‍☠️ dw spoilers/gay pirate meltdown (@dinosaurpng) reported

    trying to work out if the tl is yelling about something that’s already happened or something new i hate iplayer

  • Mike_J_Lord The Fourth Dimension (@Mike_J_Lord) reported

    @shinydh I think that’s always going to be a factor going forward but I hope it never comes to the point where they dump a whole series on Iplayer at once. That’s the worst thing that can happen to a show

  • TheSophiePatrol Sophie ✨ (@TheSophiePatrol) reported

    Re: Viewing figure discourse - Strong iPlayer performance - International export - A lot of commercialisation of the brand - Already renewed for a series 14 anyway The show is fine and if it weren't it's not like you'd be able to do anything about it, that's the BBC's problem.

  • MaFt /mæft/ (@MaFt) reported

    @feelinglistless Had the same on both iPlayer and broadcast though. It's odd. Lots of posts about it since Flux so I think, like you say, it's some weird downmix issue that most TV's can't handle.

  • xpinkglasses 😽🦙 (@xpinkglasses) reported

    @Nintenderek It’s fine for me on iplayer but I dunno about tv. It’s really unfortunate and hopefully they fix it when they add it to on demand

  • HarveyLhleo1255 Lee Harvey (@HarveyLhleo1255) reported

    What is going on with the ITV hub. All weekend not working properly. Catch up with ITV up they say, how I ask? Great advert for the BBC iPlayer

  • mojo_bee Jo Booker (@mojo_bee) reported

    @BBCiPlayer @HumaxUK please, is there any progress being made to resolve your issues. Very frustrating not to have access to iPlayer for weeks . We're partway through @KillingEve!!

  • PaulCEden Tankbuster (@PaulCEden) reported

    @virginmedia Tried that, no fix. Note that iPlayer on the STB and catch up all work. Recorded programs on the bad channels also play back bad.

  • calvinrhys_ Calvin Rhys Lynch (@calvinrhys_) reported

    @itvhub is the single worst streaming platform available. Constant buffering and when it’s not buffering all you see is ads. Isn’t my wifi as I was watching IPlayer perfectly fine before switching over to watch the fa cup. Sort it out.

  • emlyn_jones Emlyn Jones (@emlyn_jones) reported

    @PaintboxBT No problem. Is it not available on the iPlayer now? Seems odd that they’d do that rather than simply not broadcast the whole episode.

  • podmayroon Peter Morton (@podmayroon) reported

    @freesat_tv Please fix the iPlayer issue on Humax: this really is not a priority for you, is it?

  • quotesuk James (@quotesuk) reported

    @freesat_tv Please fix iPlayer for Humax. @freesat_tv

  • MJohnA01 Michael Andrews (@MJohnA01) reported

    @BBCiPlayer Any update on Error code 02001? I have not been able to use BBC iplayer for over one week now.

  • star_cops Star Cops Fan Site (@star_cops) reported

    @freesat any updates over the BBC iplayer issue? It's been going on for a while now.

  • DoctorWhoHugh Doctor Hugh: Legend of the Sea Devils (@DoctorWhoHugh) reported

    @BBCWilliamWho I think we as a fandom should sort of... talk about it? Like to get the iplayer numbers up??? IDK, just thinking about ways to help the numbers, as it was hardly a fair timeslot.

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