iPlayer Outage Map
The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
iPlayer users affected:
Check Current Status
Buffering
The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 3 |
| Leeds, England | 2 |
| Bristol, England | 2 |
| Birmingham, England | 2 |
| Norwich, England | 2 |
| Cambridge, England | 1 |
| Mansfield, England | 1 |
| Nottingham, England | 1 |
| Leighton Buzzard, England | 1 |
| Reading, England | 1 |
| Morecambe, England | 1 |
| Woodhall Spa, England | 1 |
| Inverurie, Scotland | 1 |
| Godalming, England | 1 |
| Wandsworth, England | 1 |
| Sudbury, England | 1 |
| São Paulo, SP | 1 |
| Whitley Bay, England | 1 |
| Ilford, England | 1 |
| Gloucester, England | 1 |
| Oakham, England | 1 |
| Zhengzhou, Henan Sheng | 1 |
| Plymouth, England | 1 |
| Atlanta, GA | 1 |
| Hampstead, England | 1 |
| Southend-on-Sea, England | 1 |
| Blackpool, England | 1 |
| Stoke-on-Trent, England | 1 |
| Manchester, England | 1 |
| Beijing, Beijing Shi | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
-
James
(@quotesuk) reported
@freesat_tv iPlayer won’t load on my Humax Freesat... please can you fix it
-
Dennis Croome
(@DennisCroome) reported
@BBCiPlayer any news of the issues with @humax boxes? Unable to load iplayer.
-
Stacey 🌻
(@AstroStace) reported
@RCaraon You might need the help of a vpn to get bbc iplayer
-
kimberley ✨
(@kimfaceX) reported
is the new series of good trouble going to be on bbc iplayer any time soon
-
Daniel Bond
(@DanielB83025210) reported
Just watched both episodes of the #Gazza doc on iPlayer. The media literally drove him crazy & destroyed him. It doesn’t help that the people he trusted around him all threw that trust away to make a few quid. So sad.
-
Fiona
(@Fiona35352137) reported
@StephenMangan @BBCOne @AbiAbim I waited a whole week to watch Episode 2 on tv. I managed until lunch time on Monday then caved in and watched Episodes 2 to 5 on iplayer! I simply couldn’t help myself. Back on track now. Hope I can save the final episode until it airs on tv, as can’t bear for this series to end
-
Denise Robertson
(@fueledbybananas) reported
Just been watching "Murder in the badlands" on iPlayer. What a terrible injustice the families of these poor young women have faced. Hard to know where police ineptitude stopped and overt cover-up began. #badlands
-
lauren
(@zosiasmarch) reported
@shellie_good that’s just because the drive has lots of traffic at the minute!! if you keep refresh or try again later it might work, but it is v temperamental sadly :( hoping we get all eps on iplayer
-
Dean Cruden
(@DeanCruden) reported
@bt_uk is there a known issue with streaming iplayer on smart TVs? Been unable to play any shows for the last couple of days on TV but it works fine on other devices. Done resets and no software updates available so appears to be broadband related.
-
Dave Burn
(@slaphead54) reported
@freesat_tv @HumaxUK why is the BBC iPlayer on my Humax 1100S Freesat box not working anymore? Won't stream any programs? Any ideas as to when it will be fixed?
-
Behappy365
(@friendie365) reported
@BBC iplayer not working again, £13 a month. Netflix £6,99 never any problems. Really is time to cancel.
-
Ahmet Inan
(@xdsopl) reported
@G4GUO @robert_watson BBC iPlayer only works in the UK. Sorry, it’s due to rights issues.
-
Alison Smith 💙❤️
(@AlisonSmith29) reported
I’ve no idea how but by purchasing Higher Power by Coldplay on iPlayer it’s now the default ringtone on my iPhone which is serendipity at work!
-
Nicola Glover
(@njg575coco) reported
@HumaxUK when is the iplayer issue going to be resolved please?
-
⚽️Moby~Spurs⚽️
(@Moby_Spurs) reported
@TTIDTHFC @ParkLaneBlock40 BBC iPlayer, Netflix, Prime, Disney+x Appletv+, iTunes movies/TV, All absolutely rock solid for me. (I may use another source for ad-hoc live football, but I expect no quality of service there as you say)
Check Current Status