iPlayer

iPlayer Outage Map

The map below depicts the most recent cities worldwide where iPlayer users have reported problems and outages. If you are having an issue with iPlayer, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

iPlayer users affected:

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bbc-iplayer Hero Image

The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Newcastle upon Tyne, England 2
Colchester, England 1
Hangzhou, Zhejiang Sheng 1
Port Talbot, Wales 1
Kenilworth, England 1
Taunton, England 1
Manchester, England 1
Halifax, England 1
Daqing, Heilongjiang Sheng 1
Banbury, England 1
Stockport, England 1
Warrington, England 1
Gulbarga, KA 1
Wandsworth, England 1
Belsize Park, England 1
Whitehaven, England 1
Brighton, England 1
Bath, England 1
Wakefield, England 1
Beijing, Beijing Shi 1
Southampton, England 1
Edison, NJ 1
Cardiff, Wales 1
Chippenham, England 1
Cambridge, England 1
Mansfield, England 1
Nottingham, England 1
Leeds, England 1
Leighton Buzzard, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPlayer Issues Reports

Latest outage, problems and issue reports in social media:

  • BenKingNTU Ben King (@BenKingNTU) reported

    @Olliez0r I spent 10 minutes trying to get the iPlayer UHD trial to work then gave up. If I can’t watch it with all the pixels I’m not watching at all.

  • Calzuh Callum (@Calzuh) reported

    @MegaD3ltaUK No way iPlayer has UHD the quality on ITV is pretty bad

  • mxggiek CHAMPIONS LEAGUE WINNERS 20/21 (@mxggiek) reported

    Watching BBC iPlayer on your tv is the worst I don’t know why I keep doing it

  • becky_351 Becky (@becky_351) reported

    I'll probably binge the episodes, not until after work though don't think they'll appreciate me stopping 2hours into my shift to watch when they drop on iplayer

  • PoliticsVoyeur White Burgundy (@PoliticsVoyeur) reported

    @GuidoFawkes @afneil Really upset by the launch as been waiting ages to see ANeil back on TV. Technical issues made me want to switch off. Set is so dark it's a turn off. Joint presenters seemed awkward with each other. Not streaming as smoothly as iPlayer. Unless sorted asap ppl will never come back

  • streetXXtrash Ginger Snaps 🎃 (@streetXXtrash) reported

    all of this weeks #eastenders is on iplayer already. whaaaat? and wtf is danny dyers actual real daughter dani is in it. it's 10am. too much is going on. HELP.

  • hi_robb Dave Roberts (@hi_robb) reported

    @1DavidBeaver The stream stopped for me once. Just pressing back and resuming from iPlayer front screen sorted it, no issues there after. Deffo not a bandwidth issue here as I’m on 500mbps t’internet connection. TV connected to router at 866mbps. @BBCiPlayer

  • mat_rosey Mat Rose (@mat_rosey) reported

    @FranklinVH2 Hehe. I think you might be seeing the amount of streamers causing issues there. They will have processing power and bandwidth compromises to make. Iplayer has the same issues when Strictly is on, so a friend told me….😳

  • DoctorAkashD Akash (@DoctorAkashD) reported

    Anyone know a stream for the matches with better quality than iPlayer?

  • NSheppeck Neil Sheppeck (@NSheppeck) reported

    @chromecast_apps , why are you so difficult to use? No customer service. No helpful links. Specifically I can’t access BBC Iplayer on my tv, but it is baffling trying to solve the issue. It should be easy to solve for a major channel such as bbc 🤷🏽

  • hubb14 Glen (@hubb14) reported

    @Arsenal_Editor Ah I see, maybe try bbc iPlayer that shows things live? Unless it doesn’t work because you’re abroad

  • M4rkSingleton Mark Singleton (@M4rkSingleton) reported

    @tomDOODS BBC are supposed to be streaming in UHD via iPlayer but didn’t work on SkyQ or Apple TV iPlayer apps. Only got it to work using the TVs iPlayer app. Also learnt from the neighbours cheers it was about a minute behind the SD/HD feed…

  • TommyOrourke98 T (@TommyOrourke98) reported

    Well as I say that il be watching it on BBC IPlayer whilst sitting at my desk in work. Still class tho

  • mckenzieg2 Psychedelic Joinery (@mckenzieg2) reported

    @marcmcardle1 Need to try and watch it at work somehow, iplayer in the toilet, but fingers crossed 🤞🤞

  • Hankyfish Hank (@Hankyfish) reported

    @dwsonicspoons @LiddleCarol @bbceastenders My 90year old mum in law doesn't have access to iplayer like most of her friends so this is a problem created, not fixed.

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