Binance

Binance Outage Map

The map below depicts the most recent cities worldwide where Binance users have reported problems and outages. If you are having an issue with Binance, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Binance users affected:

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Binance is a Chinese digital asset exchange currently sitting in the top 20 exchanges by volume. The exchange has particularly strong volume in pairs like NEO/BTC, GAS/BTC, ETH/BTC, and BNB/BTC.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brympton, England 2
La Grande-Motte, Occitanie 1
Tucson, AZ 1
Stratmoor, CO 1
Bacolod City, Western Visayas 1
Manalla Kamil Saiyidan, Punjab Province 1
Mexico City, CDMX 1
Coslada, Comunidad de Madrid 1
Sabon Gari, Zamfara State 1
Realengo, RJ 1
Uli, Anambra State 1
Auxerre, Bourgogne-Franche-Comté 1
Gukgil, Gyeonggi-do 1
Francisco I. Madero, HID 1
Mocksville, NC 1
City of Euclid, OH 1
Antalya, Antalya 1
Peruíbe, SP 1
Judiciary Square, DC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Binance Issues Reports

Latest outage, problems and issue reports in social media:

  • NgslHarris harry (@NgslHarris) reported

    @cz_binance @binance Case #70856656 is not related to bad customer support but it took like coming” a week” issue not resolved

  • XanManS090 XanMan (@XanManS090) reported

    @alfieventi Binance, KuCoin Problem is, most bank will auto decline your card. Ur better off gettin ur homie to invoice u a Stripe invoice Paying him, then getting him to wire it to ur acc/getting him to buy the ETH Only 3% fees

  • green_guppy_NZ Green Guppy (@green_guppy_NZ) reported

    @Logan39563901 @binance @cz_binance Huh? I live in NZ and have absolutely no problem at all with an Asian running the largest crypto exchange. Be careful of your associates? Wouldn't a lot of them be Asian too? Maybe he should be careful of China too - heard of Jack Ma?

  • MigiJesus Jess Migi (@MigiJesus) reported

    @cz_binance @binance That's attitude @cz_binance Customer centricity from top management

  • Ssangwan_ Sachin sangwan (@Ssangwan_) reported

    @cz_binance @binance Instead of burning bnb u should use that fund to hire some people on monthly basis may be part time but in tgis industry instant live support is very important . Do instant it may cost u cut it from bnb burn . Instant support is important then burning

  • aadityacintury aaditya cintury (@aadityacintury) reported

    @allaboutAlixB @cz_binance @binance Is there a binance e-mail ID where I can directly contact customer service with my queries instead of using the chat feature? Thanks

  • Jamesha58669410 Jamesharper (@Jamesha58669410) reported

    @cz_binance @binance Change the CEO. Refinable Scam , Binance Support

  • nerd_lyf Goodwill Hunter (@nerd_lyf) reported

    @NischalShetty When are you planning to let us login with @binance in the @WazirXIndia Android app? Only able to use the web version.

  • s_cripto CriptoS (@s_cripto) reported

    @cz_binance @binance Y have a lot e-mail sendet from last 15 Weeks but y have no resolve :( because customer service are not answers. ID Case : 7862052 . Thank you very much .

  • lnedialkov lnedialkov (@lnedialkov) reported

    @cz_binance @binance #5972815 mistakenly sent pancake LP tokens to my Binance wallet, it's been weeks waiting for support to send my case to tech team and weeks of no action of the latter... Hope to get them back soon 🤞🤞🤞

  • fabienrigollier Fabien Rigollier (@fabienrigollier) reported

    @cz_binance @binance #71047795 this is the last one, your support keeps closing cases that are not closed... This support is a nightmare and I have been in crypto for a while. That is a pity @binance is not a leader to help the industry growing and looking reliable

  • ImHajaratali Hajaratali Bijapur (@ImHajaratali) reported

    @cz_binance @binance Case id 4174878, my friend deposited 120k USDT worth avax into my account but he selected cchain network instead of bsc. It's about to 2 months and no response from @binance support team

  • matauratauru Mataura Tauru (@matauratauru) reported

    @cz_binance @binance Application ekOtIQpwIAozZ75V. I mistakenly transfer bitcoins from my ledger to a binance cold wallet. Here is the txid: 4e34c6b4b4249a3cffb2fe9f59ab9c721bc6a435ee1c1c388d9d01d1bdaad5f5 🙏 help please 🙏

  • OneVeganHeathen The Vegan Heathen (@OneVeganHeathen) reported

    @cz_binance @binance Oh and that reminds me of another issue -- because of all these issues people are spamming fake support links to rip people off as seen below.

  • aadityacintury aaditya cintury (@aadityacintury) reported

    @cz_binance @binance My withdrawals are disabled due to risk control for more than 15 days. Actually it was just me logging on from a different device. Have raised many support tickets but no response/respite yet. Don't know where I can find my case ID. Really appreciate your tweet in this regard 🙏

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