Binance Outage Map
The map below depicts the most recent cities worldwide where Binance users have reported problems and outages. If you are having an issue with Binance, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Binance users affected:
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Transactions
Binance is a Chinese digital asset exchange currently sitting in the top 20 exchanges by volume. The exchange has particularly strong volume in pairs like NEO/BTC, GAS/BTC, ETH/BTC, and BNB/BTC.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Quito, Provincia de Pichincha | 2 |
| Mendoza, MZ | 1 |
| Hamburg, HH | 1 |
| Norwich, England | 1 |
| Aachen, NRW | 1 |
| Abu Dhabi, Abū Z̧aby | 1 |
| Erfurt, Thuringia | 1 |
| Johannesburg, Gauteng | 1 |
| Lyss, BE | 1 |
| Dar es Salaam, Dar es Salaam Region | 1 |
| Barquisimeto, Estado Lara | 1 |
| Maracanaú, CE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Binance Issues Reports
Latest outage, problems and issue reports in social media:
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StakeFuture
(@StakeFuture) reported
@cz_binance @binance So kind of you. Binance account is flawless for me. Issue with @WazirXIndia for the past four months. Even after receiving all the necessary documents and videos, no response from their side.
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Onyenuwe Prince Nduka
(@NdukaOnyenuwe) reported
@binance Please help! I can't longer receive code on my mobile number whenever I want to withdraw.
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Crypto Reyiz
(@crypto_reyiz) reported
@cz_binance @binance It's really great that you want to improve binance customer support. Proposal; you have to hire agents who can speak or write in several languages. You need all the local languages for your customer support. Look at Amazon. The only secret of its success is their customer support
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Jack
(@defiinggravity) reported
@cz_binance @binance Never had a bad experience. Given that some days I had to wait longer than I’d like, but I find that when you’re nice to the support staff, your request magically gets to the priority queue.
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Nate Manning
(@Nate4Liberty) reported
@cz_binance @binance Ticket 185118. Could not access my account due to Google Authenticator. Tried to recover and my account disappeared. Did not receive assistance from support.
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one day some day
(@tradingtrades22) reported
@binance @nevertoolavish I'd wear them no problem!
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Berlin🃏
(@Szalloony1) reported
@cz_binance @binance Binance support is Catastrophe i will verify my id the support told me permanent i have a account whit my ID. I told the support I have 1 Bnb account, I send a video that's no my account nothing happen 😕😕
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`HIKEN®
(@hikenfi) reported
@binance My Binance App always error..and didn't show trading
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Joshua Raphael
(@thisisjoshr) reported
@cz_binance @binance I have multiple accounts with Binance. I can only verify one account. Another account got suspended withdrawals and haven't been able to withdraw for a week even after submitting all required docs to support. Loved binance up until this :( #70763824
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Sahar Nasiri
(@saharnasiri71) reported
@binance gave me the worst user experience ever! I was trying to get some BNB and they charged me 3 times for it and no customer service answers me back! I blocked them from my bank account which cost me $31! Once I get my money back this app is removed from my phone forever!
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HubEZ
(@HubEZ_) reported
@cz_binance @binance Your customer service has improved significantly!
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Tycoontech Blog
(@TycoontechBlog) reported
@solana I tried to withdraw some USDC to ERC-20, and I put in my binance wallet address for USDC. I haven't seen the transaction till now, and Metamask didn't prompt me to approve the transaction.This is my wallet address: HZ227oDDRsEtYQhiV7LCX7m7xNyrh2c5TuK83o7Nh2vz Please help
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nikita gaikar
(@NikitaGaikar) reported
@smtgpt Whats the use of platform when EZ trading started at binance and people only listed on binance can take advantage only for peak sell.. we purchased on #coindcx and wht we got.. we cnt even access EZ till now
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sandeep siddhu
(@sandeepsiddhu92) reported
@cz_binance @binance Case id #70267935 please help
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Stoikiy Muzhik
(@DesmondDessi) reported
@Kennylawrence_ The problem with trustwallet is you need some bnb to transfer back to binance when you are ready to sell. So binance wallet is not safe like this?
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