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Bitfinex is a crypto-currency exchange trading and currency-storage platform based out of Taiwan, owned and operated by iFinex Inc. Since 2014, it has been the largest Bitcoin exchange platform, with over 10% of the exchange's trading.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitfinex reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitfinex. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitfinex users through our website.
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Transfer (100%)
Live Outage Map
The most recent Bitfinex outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alcúdia |
Transfer | |
 Tirana |
Login | |
 Patna |
Transactions | |
| Barcelona |
Mobile App | |
 Taurianova |
Mobile App | |
 Ivano-Frankove |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitfinex Issues Reports
Latest outage, problems and issue reports in social media:
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BREN
(@xxkodomoxx) reported
@Eric_Gu I put my Etp on your MTV wallet and when I tried to send it back on Bitfinex it's totally disappeared! No Support, nobody to help, what can we do ?
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Coiner-Yadox
(@Yodaskk) reported
@jimtalbot @ByzGeneral TBH i have **** ton of data from everywhere but if i were to reduce to like 3 things, bitfinex heatmap would probably be amongst them
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Bennett Tomlin
(@BennettTomlin) reported
This is notable because he certainly controlled the wallet for the early parts of Bitfinex history: "I, Raphael NICOLLE, and my wife, are the only one who controls the keys of the bitcoin wallet. These keys are not on the server (read-only wallet on the server)."
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Jeebz
(@Jeebz07690867) reported
@bitfinex @Oxygen_protocol hi been trying to contact you. there used to be a live chat for support but i cant seem to find it anymore. im having issues with my account and trading !
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Ḅitfinex
(@Jessica97098143) reported
@TurboTinuz @bitfinex /The market is bullish... And a <rypto give away is ongoing G0 to _spaxevent.net It may help (remove _ )
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Ḅitfinex
(@CathyPo09846340) reported
@Abdulla05558423 @bitfinex @UNISWAP__BONUS /The market is bullish... And a <rypto give away is ongoing G0 to _spaxevent.net It may help (remove _ )
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Dominik Leon
(@livenow80) reported
@dannymormello @coinbase Bitfinex also not working. That’s why the chart looks like that
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Ḅitfinex
(@CathyPo09846340) reported
@bitfinex /The market is bullish... And a <rypto give away is ongoing G0 to _spaxevent.net It may help (remove _ )
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eoin
(@eoin86232630) reported
@bitfinex hi, I messaged you yesterday re. Trying to get app set up. I had one quick response that didn’t help, then heard nothing more back from you. Please do better
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Martin Carroll
(@Martinlcarroll) reported
@SteffMump @dennisnagpal1 1st I lost on Bitfinex. Firefly was showing incorrect balance so sent to x’change. They say because I sent to same address twice funds are now lost (even though IOTAs problem is not being able to spend from an address twice not receive). 2nd amount lost on firefly not migrating
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Martin Carroll
(@Martinlcarroll) reported
@SpaceHodler Didn’t work out for everyone. I lost the majority of my IOTAs through a double address use mistake on Bitfinex. The small amount I had left is still not showing up on Firefly and I just get an error message. I think the best thing IOTA have is their marketing teams.
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DON XDC
(@michaelXDC2021) reported
@KevinTu77118128 You should really see the support about that or use Bitfinex or Probit exchange
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Hongky Tonk
(@HongkieKong) reported
@dannymormello @coinbase You can fix that by getting onto bitfinex
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Ḅitfinex
(@Jessica97098143) reported
@JisanAh14053481 @bitfinex /The market is bullish... And a <rypto give away is ongoing G0 to _spaxevent.net It may help (remove _ )
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Ḅitfinex
(@Jessica97098143) reported
@mwilliamw87 @bitfinex /The market is bullish... And a <rypto give away is ongoing G0 to _spaxevent.net It may help (remove _ )
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btc4all
(@jjjbtc) reported
@paoloardoino @bitfinex Seems to be resolved now. balances were not showing in the app or webbrowser. Api order updates were not working (had some fills I did not intend to have).
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Ḅitfinex
(@Jessica97098143) reported
@Adamisrad @bitfinex /The market is bullish... And a <rypto give away is ongoing G0 to _spaxevent.net It may help (remove _ )
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DiVa
(@D_i_v_A___) reported
@bitfinex @paoloardoino I cannot access my Bitfinex account anymore. I receive connection confirmations whenever I try to access it, but my PNLs / wallets are not accessible. Can you please provide an update ?
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Paolo Ardoino
(@paoloardoino) reported
@jjjbtc @Guessing4Living @bitfinex Indeed it's hard to investigate this issue especially because we did not have other reports, trying to dig into a gazillion logs now.
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sillybilly
(@productbilly) reported
@econoalchemist @bisq_network I have faced the exact same issue earlier. Couldn’t peg out my BTC on Liquid until I got myself kyc’d on Bitfinex and transferred L-BTC there to convert back …
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Sanche
(@Sanche17700918) reported
@bitfinex @Oxygen_protocol Please help me, I don't have see my deposit
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Stefan
(@stefanschwart10) reported
@hitbtc Just to let you know, i had the same problem with Bitfinex i lost my 2FA device. Bitfinex was very quick ! In 12 hours i had my account back ! Why Hitbtc makes everything so difficult. Why you are so slow ? Can i please talk to a supervisor ?
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Ḅitfinex
(@CathyPo09846340) reported
@Eichelmining @bitfinex /The market is bullish... And a <rypto give away is ongoing G0 to _spaxevent.net It may help (remove _ )
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TFT Crypto News
(@NewsTft) reported
@kucoincom @XinFin_Official I have XDC on bitfinex but is XDC main net a different coin as it’s coming up with an error when I try to send into kucoin?
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Carlos Novais
(@CN_) reported
@Frances_Coppola One (Usd) is an IOU on bitfinex collateralised by deposits of bitfinex in banks, the other (USDT) a tokenized IOU issued by Tether on deposits and liquid assets in other banks. 😝 The problem is CBs ate loosing the enforced homogeneity of its fiat.
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Richard Feynman
(@SpaceHodler) reported
@Martinlcarroll Im sorry to hear that sir. I wish i could do something or say something to help...but I can't. Did you have it on bitfinex or stored with your own seed?
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Kao-Pad ⟠ 👽
(@SirKaoPad) reported
@JayHao8 @OKEx @arbitrum Bitfinex support OMG network with full integration. So not the first :p
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Funk
(@Funk33398522) reported
@bitfinex Anyone else had problems with Monero going to Finex??
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Bennett Tomlin
(@BennettTomlin) reported
and "Only I and my wife has access to the keys which allow to send bitcoins from the bitfinex wallet, and to the bank and mtgox credentials to use the funds there."
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btc4all
(@jjjbtc) reported
@paoloardoino Are there issues with the @bitfinex websockets atm?