Bitstamp Outage Map
The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bitstamp users affected:

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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J.O (@Ahlstromer) reported
I didn't have much on the account, but I wonder if you can help me regain my lost capital. Even though you were in the right to terminate my account maybe you can find it in yourself to help me, one of your first customers on Bitstamp.
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Kyle. no i dont drink Monster. (@1Mind_the_Gap) reported
@gurgavin What service do you use? I use trading view and Bitstamp and neither have a 4K print
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cash equals trash. #bitcoin (@fedwardmarch) reported
@whale_alert @Tradermayne @CryptoCobain plz marketbuy on bitstamp the cartels trying to **** us
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Pumpamoto (@WaXarif) reported
@TheBitcoinFight @LTCnumber2 @Bitstamp Enjoy that falling BTC.D. Down only.
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Vasile Andrei (@andreas_v98) reported
@BitstampSupport Hi! I ve received an email that a support ticket has been opened for me, but I have not requested this. I dont even have a bitstamp account. Can you please check what is happening?
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Mayor of Citadel 🧰 🌮 ⚡ 🔑 (@Crypt0H0lic) reported
@TheBitcoinFight @Bitstamp This is like investing in Uber, Netflix or Amazon being the platform for the service they provide! Get your perspective right or ngmi
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siddharth bhandari (@sid1713) reported
@Bitstamp @FlareNetworks I have not got any email regarding this yet. was holding 1207 xrp in my wallet on december 12. but no email as mentioned on the site.\
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Vasile Andrei (@andreas_v98) reported
@Bitstamp Hi! I ve received an email that a support ticket has been opened for me, but I have not requested this. I dont even have a bitstamp account. Can you please check what is happening?
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Beth (@bethann1111) reported
@XRPcryptowolf Where are you all buying. Bitstamp does NOT sell XRP wtf
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Sockawoo (@sockawoo) reported
@Bitstamp Pls go away stamp. Horrid service.
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Crypto_Pharaoh (@KingTazz_Crypto) reported
@heyyy_reyna 😲😲😲😲😲 Oh wow! I only left the 1% out because even if you do everything right. There's that 1% chance there can be a glitch, but it's recoverable. I actually had that happen to me sending XRP from BitStamp to Coinbase. They were able to get it back to me.
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Bennett Tomlin (@BennettTomlin) reported
@nnn_triplenet He was the only one with the keys in 2013. Hack occurred in 2015. Unknown who all had access at that point. At different points Bitfinex used Mt Gox and Bitstamp as their “hot” or “cold” wallets. Their infrastructure was a mess
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🧛🏾Count Rackula 💵 (@13diffmoods) reported
@seddyMACK You use Bitstamp for your trade website or something else?
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Rágnár Ván Töndérsön (@Slipcatch) reported
@CryptoBoss1984 If CFork support not hold at 57k then have landing gear ready at 55.5k (Bitstamp-4hrs). 50 DMA at 56.7k in support. Weekly chart says bears in control now for 8-weeks already.
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jonalyn osma (@instantluckymii) reported
@Bitstamp i cant withdraw my funds. what will i do. please help