Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 08/26/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Login (50%)

    Login (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
GermanyUlm Login
ItalyNaples Withdrawals
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • mbhbox MBH (@mbhbox) reported

    I'm never returning to @Bitstamp as what I went through can only be explained by incompetence & they've likely lost all customer KYC data & have been trying to gather data again. Problem? I've been with them for 10+ years & they had all my data from the start, but...

  • nftmoonrider yourManManny (@nftmoonrider) reported

    @MrWhitethorn_ @Bitstamp @Nexo The data you ask for might be used for market manipulation. As for the attestation - it clearly shows that their assets under management exceed their customer's liabilities, which is more than what the other companies disclosed.

  • husky_crypto Husky (@husky_crypto) reported

    Due to safety issues I removed my funds from Crypto (dot) com app. I enjoyed free Netflix and Spotify + 2% rabat on my purchases but for now I am staying away. Having funds only on one Exchange - Bitstamp which is there from 2011 so it went through many cycles.

  • Jamesdixonldn James Dixon (@Jamesdixonldn) reported

    @XBT002 @Bitstamp Bitstamp blocked my access to my account. I'm sure they are insolvent too

  • VegasRenegade Hammer D. Lane (@VegasRenegade) reported

    @GerberKawasaki @Bitstamp has been working fine for me! FYI

  • mbhbox MBH (@mbhbox) reported

    @meshal89 @krakenfx Good riddance of Bitstamp. They have serious problems, it seems. Kraken has been quite good for me. I even used their Over The Counter (OTC) desk for large transactions.

  • Madguy133 Steven (@Madguy133) reported

    @EmperorBTC Yes get them out, but don't deposit them to another scam site. Use Bitfinex, Kraken, Coinbase, Bitstamp.

  • DmitriiIuldashe Дмитрий Юлдашев (@DmitriiIuldashe) reported

    @Cobra_NFT Bitstamp scammers, they are holding my money. I sent a bank transfer, they disabled the top-up feature. Now the money is not on the balance sheet, not in the bank. Support is silent.

  • MarkOgilvy CRYPTO MARK #BTC #XRP #ETH #BULLISH #CRYPTO (@MarkOgilvy) reported

    @Bitstamp Hello Is everything OK at Bitstamp I am reading reviews about people having trouble using withdrawal this includes me. I have answered all security questions carried out a zoom call and even put my request in writing on your support platform as requested. ??

  • DebbieACompton Debbie Compton (@DebbieACompton) reported

    @Bitstamp @iamDCinvestor @CryptoCompare Can you block the Trojan virus that is being spread through the other exchanges?

  • DmitriiIuldashe Дмитрий Юлдашев (@DmitriiIuldashe) reported

    @Davefreshh_ @BitstampSupport @M79419832 It looks like Bitstamp is using our money, maybe it's related to FTX and Alameda. They don't give any information and just write that we are dealing with your problem. No money since 9/11/22

  • VegasRenegade Hammer D. Lane (@VegasRenegade) reported

    @TraceyRyniec @TheStalwart @Bitstamp been working for me!

  • MarkOgilvy CRYPTO MARK #BTC #XRP #ETH #BULLISH #CRYPTO (@MarkOgilvy) reported

    @thewallstbulloz I'm new into Crypto. Always watch your channel. I put my funds into Bitstamp but I am having trouble with them activating my crypto withdrawal. I answered all of their security questions done a zoom call and had to put the request in type on their support platform. I am worried

  • Davefreshh_ Davefresh (@Davefreshh_) reported

    @CG_XRP @Bitstamp No Bitstamp be holding my funds why are they doing like these ? These app wants to steal my money #guys I will advice you never use Bitstamp I think they are criminals because they hold my funds and they block me from withdrawing my cryptos. When I email them they keep saying shi

  • rektcryptofox F is for Fox(🎬,🎬) (@rektcryptofox) reported

    Listen at the end of the day the only off ramp we should all be using is BitStamp. MFers seem to be the only CEX to have their **** together lol

  • Lee_Saenz_ zuǝɐS ǝǝ˥  (@Lee_Saenz_) reported

    @BabaCugs @bgarlinghouse Yeah, this is going to hurt so many people. I do join comms and I’ve been on “spaces” with the CEO’s of many of the exchanges and projects. (Kraken, Bitstamp, etc.. plus LCX token and others) . While I do think deep down they are good people and genuine, they are not TRULY aware.

  • phantomrunner11 Vinnie 🐂🐂🐂 (@phantomrunner11) reported

    @M0jak_ @ApeDurden The only working DEX sleeping giant is #XRPL e.g. Bitstamp, so if/when Binance collapses, fiat-to-crypto will stop for a long time. DEX onlycway to trade between crypto token pairs, then banks will takeover.. enjoy the show

  • Rager Rager 📈 (@Rager) reported

    @Papacit0e @iamDCinvestor Bitstamp seems to be pretty heavily regulated with access to NY Fees aren't great yet either

  • altugozturk Altuğ Öztürk (@altugozturk) reported

    @Bitstamp @MacnBTC Its seperated so much that you guys dont even help retrieve $eth which was sent from a different network.

  • DmitriiIuldashe Дмитрий Юлдашев (@DmitriiIuldashe) reported

    @M79419832 @Bitstamp @BitstampSupport It looks like Bitstamp is using our money, maybe it's related to FTX and Alameda. They don't give any information and just write that we are dealing with your problem. No money since 9/11/22

  • Lord_Ashdrake Lord Ashdrake (@Lord_Ashdrake) reported

    Literally, if you want an exchange, go to ******* @Bitstamp. These guys never had an issue since 2012 as far as I know

  • StephenSeeky Stephen #73k_JD (@StephenSeeky) reported

    I love @Bitstamp But please don’t ******* over lol

  • wulftradr wulftradr.x 🐺✨ ✕ ☀️♎️♒️✝️🙏🕊️❤️ (@wulftradr) reported

    @MarioNawfal On @Bitstamp’s website right now & $FTT is showing as an available asset? Can you confirm?

  • DmitriiIuldashe Дмитрий Юлдашев (@DmitriiIuldashe) reported

    @BitstampSupport It looks like Bitstamp is using our money, maybe it's related to FTX and Alameda. They don't give any information and just write that we are dealing with your problem. No money since 9/11/22

  • Cobra_NFT LegendaryCobraClub NFT (@Cobra_NFT) reported

    @pzyxian @Bitstamp Google search: Bitstamp Europe S.A. is a payment institution authorised and regulated by the Luxembourg financial regulator, the Commission de Surveillance du Secteur Financier (hereafter “CSSF”) and a virtual asset service provider, registered with CSSF for AML/CFT supervision.

  • MrWhitethorn_ Chris (@MrWhitethorn_) reported

    .. this includes any use of profanity. So far @Bitstamp and @Nexo are seemingly good. Although I do wish Nexo would show total $/BTC liabilities against customer assets, instead of stating they're in excess of 100% on their attestation each morning 0700 UTC...

  • TraderBear22 Trader (@TraderBear22) reported

    @devchart I don't think it's ****, just check how many exchanges out there Bitfines, Gemini, Bitstamp, Bittrex. All of it somehow move on. I think Ftx have good team and they can move on as well. Just not get it why somebady changeing opinion every hour.

  • DatCryptoBoi DatCryptoBera stop hunter (@DatCryptoBoi) reported

    GM bois and girls, exchange counterparts risk is an issue, you’re better sitting in cash vs. trying to short this move. Exchanges I still trust: Kraken (it’s a regulated bank). Bitstamp (Luxembourg registered will be subject to plenty of laws). Bitcoin CME futures I guess

  • stonedpoet_ doomsday (@stonedpoet_) reported

    @IamNomad @Sicarious_ What type of quality issues does bitstamp intl face?

  • sgruds Eduardo camara (@sgruds) reported

    @stedas @coinbase I have on #bitstamp and no problem with trade or withdrawals 👌🏼