Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 03/26/2025 04:20

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Withdrawals (40%)

    Withdrawals (40%)

  3. Login (20%)

    Login (20%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesBinghamton Mobile App
GermanyUlm Login
ItalyNaples Withdrawals
IndiaLucknow Mobile App
ItalyNaples Withdrawals
SpainMadrid Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • IamNomad i.am.nomad (@IamNomad) reported

    @Norcalsteve22 @CoinbasePro remove uphold, add bitstamp. but yeah i do that already the problem was i needed *instant* which only coinbase does at any real size (when you have limits) but instant doesnt mean instant if they wont send your money.

  • BitstampSupport Bitstamp Support (@BitstampSupport) reported

    @Caloyoye @Bitstamp Could you DM us a screenshot of the error you receive and more info about what kind of deposit you're trying to make, so we can investigate this further?

  • bin_jumaira1 mrjum (@bin_jumaira1) reported

    @Bitstamp You guys r very slow on replying to support emails!! In the new verification process u guys r requesting for proof of crypto trading with other exchanges!! What if I dont trade elsewhere than bitstamp!!! This is crazy and waste of time!!

  • hncynic hncynic bot (@hncynic) reported

    Title: Bitfinex, the Italian Network Behind the Boss That Makes Bitcoin Tremble 💬: I've always liked the Bitstamp concept, but I thought it was pretty much the solution to bitcoin's real business problems. The Bitstamp-client and similar systems could run for a while.…

  • BanjAlberti Banj Alberti (@BanjAlberti) reported

    @filbfilb NATWEST. I've never had a problem drawing down funds from Bitstamp to my NatWest account. Also, my funds arrive same day. Bitstamp use NatWest too!!!!!

  • Caloyoye Carlos J. Díaz V. (@Caloyoye) reported

    @BitstampSupport @Bitstamp My accounts are from the United States, but I am currently in Venezuela and I am trying to carry out operations from here. I don't know if that will present any inconvenience. Before I could make my bank transfers to bitstamp without problem and now the system does not allow it

  • cryptogotham Jesus Christ (@cryptogotham) reported

    @Dxron2 @XRP_Jadey86 @zibin It also happen to XRP back in 2017 with Bitstamp "glitch" drove XRP price to almost $200.

  • georgekyriakou George Kyriakou (@georgekyriakou) reported

    Hey @Bitstamp, being a customer/supporter for 8+ years I was completely let down waiting for a reply to a support ticket for more than a week to get an almost automated, absolutely not helpful reply. You were better than this.

  • Keivan30630292 Keivan (@Keivan30630292) reported

    @blockfolio Synchro with @Bitstamp @BitstampSupport is not working for EUR and LTC - please check

  • Maitremetoudi Gabriel Mez (@Maitremetoudi) reported

    @BTC_y_tho @binance Not sure how #Binance always manage to crash during ATH days while #bitstamp is never down. If you invest or trade mostly the top 10 crypto, your coins are probably safer on bitstamp.

  • sticksie Daniel Mikkelsen (@sticksie) reported

    @chaosboi @coinspotau Bitstamp and Binance both 0.0005. the problem is with Bitcoin, not with CoinSpot

  • DigiBur DigiUncle (@DigiBur) reported

    @Bitstamp This slow **** will go to zero!

  • AircastleOn aircastle-on-the-rocks (@AircastleOn) reported

    @Bitstamp and now? Bitcoin is a new problem to the world not a solution. Be part of the solution and don't buy or use pow-coins!

  • CryptosSama 🇦🇲Cryptos_Sama (@CryptosSama) reported

    @LarkinWilder @binance @coinbase Do not use Kraken nor Coinbase. These guys have 100% chance going down when bitcoin goes up crazy. I advice you Bitstamp, Bitmex, Bitfinex

  • LewisBarnshaw Lewis Barnshaw (@LewisBarnshaw) reported

    @frankwick2021 Hi, I had a similar problem. Did Bitstamp get your XLM back? Thanks

  • infusedbitcoin digital gravy (@infusedbitcoin) reported

    @Bitstamp We have to go back down, don’t we? *sigh*

  • btcsdr Tommy (@btcsdr) reported

    @andrejders @T3naciousC @Bitstamp Be careful. They have withdraw issues. Check Twitter.

  • OuftiDave OuftiDave (@OuftiDave) reported

    Hi @BitstampSupport can you please fix your app to be able to run on /e/ @e_mydata . I'm stuck at login screen, your app freeze after you click [continue]. Binance works, Coinbase works, others work... but not @Bitstamp .

  • Koning_Marc Marc (@Koning_Marc) reported

    @Nick84883905 @Bitstamp What..? I use literally every other exchange without an issue.. And if that really is a thing, then it would mean we don't get to transact to anyone but our own adresses anymore. That's a MAJOR infringement of our freedom.

  • sup3rtr4mp2 sup3rtr4mp (@sup3rtr4mp2) reported

    @BitstampSupport @Bitstamp No update since one month, unfortunately. The only one writing and trying to get in contact is me. Your "Support" is only responding with the same answer. I m wondering if there is actually one working and trying to get the problem fixed.

  • Bloqport Bloqport (@Bloqport) reported

    @JanWues Think it might be bitstamp related, will have to take down the tweet

  • Lullaby56491933 Lullaby (@Lullaby56491933) reported

    @cmak19 @cryptorecruitr I have lots of ADA, but I feel a little bit nervous now since xrp had problem and binance, bitstamp banned xrp trading, I had to sell and lost money.

  • BanjAlberti Banj Alberti (@BanjAlberti) reported

    @filbfilb Everyone saying Barclays and NatWest. NatWest is connected to Bitstamp and Barclays to COINBASE so it makes sense these services are good. Maybe all the other banks who causing problems are just bitter lol

  • SurfingMarty Mart Narvo (@SurfingMarty) reported

    @Ripple @JoelKatz why did your site tell me i can buy XRP on Bitstamp? I spent 30 minutes giving them my info as they said XRP was avaialble. Now I go and try to but it and they said they can't help me. Dang it where do I buy this at! SUch a hassle giving them all my info only to be turned down.

  • Caloyoye Carlos J. Díaz V. (@Caloyoye) reported

    @Bitstamp Hello. I would like to know if bitstamp is receiving Bank transfer from the United States? because I'm trying to make a deposit and it says "Bank transfer error"

  • EsterTapiro Ester Tapiro (@EsterTapiro) reported

    @TKlaarenbeek @2020Xrp I have tried to buy from Bitstamp but it’s not available for USA residents and I have checked Kraken and it’s the same issue

  • Danniheld Dan Held (@Danniheld) reported

    50/ - Silk road getting shut down - Mt.Gox hacked multiple times and shut down - Other exchange hacks (Bitfinex, Bitstamp). 12 occurred in 2019 alone. - At least 43 exchange shutdowns (Cryptsy, Quadriga, etc) - Bitcoin civil war (Bitcoin vs Bcash)

  • sabroshi1 sabroshi (@sabroshi1) reported

    @GrayskullJeff @Tr0llyTr0llFace I used Bitstamp in EU. Sometimes the exchanges can be down on days with high volatility and of course you have to jump through many hoops with all the KYC, AML, proof of funds regulation. But hey, I always pay my taxes.

  • ZLOK Yves ฿ennaïm 🌿 (@ZLOK) reported

    @ibz @RevolutApp @Bitstamp I understand it. You understand it. No actual answer given. Obvious knowledge on their part of the issue. I just want to make sure they have enough opportunities to clear things up.

  • ambergroup_io Amber Group (@ambergroup_io) reported

    @leslamb0 @MichaelWuAmber Funny how it’s showing bitcoin price being up on Coinbase but down on Bitstamp. The regular joe prob so confused