Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 05/29/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Mobile App (100%)

    Mobile App (100%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainBilbao Mobile App
United StatesBinghamton Mobile App
GermanyUlm Login
ItalyNaples Withdrawals
IndiaLucknow Mobile App
ItalyNaples Withdrawals
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Plehs1 KaanCobra (@Plehs1) reported

    @Bitstamp Dont, they block accounts.

  • Colinthecrypto1 Colin the Crypto Ocelot (@Colinthecrypto1) reported

    @GigaChaddo @Bitstamp I think they meant down 90% from ath and the lowest value since launch. Maybe it really is nothing?

  • Helpcentre247 Metaverse Crawl (@Helpcentre247) reported

    @azizwhid @Bitstamp @CoinMarketCap What's it you need exactly.. we can be of help 💯

  • pipsielot XLM 🪐 - The Beast of Wall Street!! (⚛️) (@pipsielot) reported

    This is nothing against $XRP as it's 1 second faster than $XLM... but Binance XRP processing is very slow. I just withdrew XLM from Binance to Bitstamp. Time: < 1 min. Earlier on, I withdrew half the transaction using XRP. Time: 40 mins and quite scary (price volatility).

  • dariong26 Shaolin26 (@dariong26) reported

    @Bitstamp this is a garbage crypto exchange to be listing crypto

  • BrendaB52276548 Brenda Bigelow (@BrendaB52276548) reported

    @Bitstamp Wow, I really want to see there work from people who received help from PooBoo NFT

  • Janis79757605 JanisBB (@Janis79757605) reported

    @Bitstamp @BitstampSupport Yes perfect you trying resolve my problem already 1 year without progress

  • mrbakarekl Analystpro (@mrbakarekl) reported from Ilorin, Kwara State

    🚨 Unusual Exchange Inflows 4,373.54 #BTC ($168,574,563) aggregated inflows to spot exchanges in an hour 1. Coinbase Pro 4,257 BTC (97%) 2. Bitstamp 71 BTC (1%) 3. Bithumb 27 BTC (0%) note that large deposits into exchanges could be a transaction from the customer who uses them

  • LeWave Px 🤩 (@LeWave) reported

    @Bitstamp Funny you guys talk about 24/7 support when I sent you an email since 21/12 and I’m still waiting for an answer 🧐

  • Legal_Riser Jeremy Riser (@Legal_Riser) reported

    @HideIttInMySock @SongbirdComm Mine usually went through after a day or so, but havent used Bitstamp in a while to be honest due to your very issue and their delisting of #xrp

  • jessjamesjones JJJ Work=Energy/Time #bitcoin 🌋⚡🧡 (@jessjamesjones) reported

    Had a little #btc on @Bitstamp , "withdrawals suspended". Anyone else having problems?

  • GOTXRP L. L.flr.sgb (@GOTXRP) reported

    @Bitstamp @FlareNetworks Why is Bitstamp tight lipped on releasing US customer’s SGB? No acknowledgement at all. What’s up with that?

  • ClemondNFlinch CNF (@ClemondNFlinch) reported

    @theREALpattyxrp @Bitstamp They feel no need to explain the delay or provide a timeline. They seem to be overly concerned with government regulations concerning airdrops and not concerned at all regarding government regulations requiring access to customer funds.

  • ais_aigul Aigul Sagintayeva (@ais_aigul) reported

    @Bitstamp why withdrawal is always problem? What happened again?

  • AbnormalAlbum24 Kiwi (skinned) 🏳️‍🌈 (@AbnormalAlbum24) reported

    @Bitstamp **** off with your crypto scam bullshit mate, take the piss

  • crypto_merlion crypto merlion (@crypto_merlion) reported

    @DegenSpartan I think it varies from person to person. I’ve always had a good experience depositing from Bitstamp to DBS (but my real world salary goes into that account which may help) whereas most other people say DBS are terrible. It’s so inconsistent.

  • TetanaStudio Marwan Almoghrabi (@TetanaStudio) reported

    @Bitstamp @Bitstamp Your support make block on twitter for your clients Because the clients ask for their money 💰 and your support don’t have answers Where is our $Boba airdrop tokens ? 😡 @bobanetwork

  • ChadwickAustin1 Chadwick Austin (@ChadwickAustin1) reported

    I own account 48994. Everyone help me out here. Bitstamp is telling lies. Their tech support team keeps telling me 48994 isn’t my account. Everyone confront them about this.

  • cryptoguy2222 SGB NFTs (@cryptoguy2222) reported

    @SongbirdComm Yeah @Bitstamp you lying crooks. Gimme my $sgb from you **** exchange.

  • Janis79757605 JanisBB (@Janis79757605) reported

    @Kevin_Cage_ I have problem with @Bitstamp @BitstampSupport they take my funds during strict registration rules ,I haven't answer to mails because dont use that mail . Now they say cant help me.

  • acryptokeeper Neptune (alternate symbol) (@acryptokeeper) reported

    @Bitstamp @CoinMarketCap Login is down too

  • dboomko dboomko (@dboomko) reported

    @Bitstamp Dear Bitstamp, please: - lower BTC withdrawal fee (0.0005 BTC, when mempool has been basically empty for the last couple of months?!) - implement Lightning deposits/withdrawals - limit the shitcoinery sincerely, your customer since 2013

  • TimWilburn4 Tim Wilburn (@TimWilburn4) reported

    @Bitstamp DATA ENTRY AND CUSTOMER SERVICE EMPLOYEES URGENTLY NEEDED!! !! !! Work from home. Pay $25per hour . Temporary and Permanent Positions Available. No Experience Needed! We Train! Bonuses! Paid Weekly via Direct Deposit Full Benefits Message me for more info!!!

  • RafZupancic Rafael Zupančič Raf (@RafZupancic) reported

    @Bitstamp **** off manipulants took money naive people for your virtual criminal business!

  • Tickets_sold Tickettothemoon (@Tickets_sold) reported

    @Joe_XRP_XLM @X__Anderson Are there any elsewhere? Is there a euro stable coin somewhere that @Bitstamp could issue on the #XRPL #DEX ?

  • AndrejPetrov01 Andrej Petrov (@AndrejPetrov01) reported

    @Bitstamp You are still a useless trading app and I wish that all traders would see that... Your support is supportive as a dead house

  • HideIttInMySock in NY I millirock (@HideIttInMySock) reported

    @Legal_Riser @SongbirdComm Bitstamp is kinda terrible I'm finding out. I've been waiting for a usd deposit to go through for days now. Any idea how long those normally take? First time using bitstamp and only did for IOU usd feature

  • P33rd Peter XXXIII (@P33rd) reported

    @Bitstamp Because money can't work. Nor is money free, so it's always some poor sucker who's working for it. The principle of free money is called theft.

  • jsimone330 Joe Simone (@jsimone330) reported

    @Bitstamp Your team doesn’t do anything I call and email and they haven’t helped me once ! They just say we’re working on it and do nothing to help me my funds have been blocked for 3 weeks from withdrawal that’s crazy

  • DantePagano1 Dante Pagano (@DantePagano1) reported

    @Bitstamp Getting the songbird airdrop from your exchange would help. That’s a start.