Bitstamp

Is Bitstamp down?

No problems detected

If you are having issues, please submit a report below.

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 09/15/2025 23:45

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Login (100%)

    Login (100%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
GermanyUlm Login
ItalyNaples Withdrawals
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptogeek101 5️⃣8️⃣9️⃣ (@cryptogeek101) reported

    @Bitstamp i hope you go bankrupt you thief's you stole my sgb and flare token you piece of garbage human scum!

  • Swissquote Swissquote (in English) (@Swissquote) reported

    @Chris71663282 Following the recent announcement of Bitstamp, which is our provider, our teams are working on the distribution according to our providers and we will come back by e-mail with all the information to the customers having rights

  • BrunoMO92126107 BrunoXRPmonte 🐋 (@BrunoMO92126107) reported

    @sirbullycrypto Think the fact u have to wait will slow the sell pressure.I had my XRP of @Bitstamp.I was assured by them that I'd receive Songbird and Flare. They haven't released either. We have a class action suit being set up,so personally, I hope there is still Flare left to be dropped .

  • BrunoMO92126107 BrunoXRPmonte 🐋 (@BrunoMO92126107) reported

    @HugoPhilion Hey Community, How about setting up a vote to help us that had our XRP on @Bitstamp ? They clearly are fraudulent freezing our FLR. My understanding is that the 1st 2 weeks of rewards will be burnt.Why not set up a fund where we can make our case and receive our due reward 🤔🤔

  • Trader_JX Trader JX (@Trader_JX) reported

    @michel_delving @Readytogo1231 real shame. A lot of colleagues in NY would switch to tzero if not for it. How come gemini, coinbase and bitstamp all allow access to NY customers then for crypto trading?

  • apdhouse Aldi Palacio (@apdhouse) reported

    @BitstampSupport What that **** Bitstamp mother ******* they are going to stole already my SGB token and now they are going to stole my FLR tokens. We have to do something this exchange is a ****** scam.

  • xrpmoonwalk XRPmarkazy (@xrpmoonwalk) reported

    @JoelKatz @CryptoHammer26 Bitstamp snapshot customers in the USA did not receive flare or songbird from Bitstamp. Customers made both Bitstamp and Flare aware that Bitstamp did not distribute air drop tokens like they agreed to. And it seems like Bitstamp nor Flare gives a **** due to lack of response.

  • MattiasWidell Mattias Widell (@MattiasWidell) reported

    @Bitstamp @BitstampSupport @FlareNetworks I bought FLR tokens at Bitstamp but my account is blocked from withdraw them and when i call support they dont know why?🤔

  • Swissquote_de Swissquote (auf Deutsch) (@Swissquote_de) reported

    @lui_maximus @Swissquote Hello,  Thank you for messaging us. Following the recent announcement of Bitstamp, our teams are working on the distribution according to our providers and we will come back by e-mail with all the information to the customers having rights. Best regards

  • Swissquote Swissquote (in English) (@Swissquote) reported

    @JayXRP2 @Bitstamp Hello, Following the recent announcement of our provider, our teams are working on the distribution according to our providers and we will come back by e-mail with all the information to the customers having rights. Thank you for your trust

  • RMA_StephenYang Stephen Yang (@RMA_StephenYang) reported

    @FlareNetworks @Bitstamp Dear bitstamp, I kept my xrp in an account from your website since the snapshot date, but a few month later you banned my account due to the restriction policy from the chinese govrrnment. After claming my issue many times there is still no solution from you. plz help!

  • Swissquote Swissquote (in English) (@Swissquote) reported

    @narglix Hello, Thank you for messaging us. Following the recent announcement of Bitstamp, which is our provider, our teams are working on the distribution according to our providers and we will come back by e-mail with all the information to the customers having rights. Best regards

  • Swissquote Swissquote (in English) (@Swissquote) reported

    @CozyEagle15 @FlareNetworks Hello, Following the recent announcement of Bitstamp, which is our provider, our teams are working on the distribution according to our providers and we will come back by e-mail with all the information to the customers having rights. Thank you for your trust

  • quant_xbt Quant (@quant_xbt) reported

    Is anyone else having issues with @Bitstamp API?

  • Newbegi88876983 New beginning (@Newbegi88876983) reported

    @FlareNetworks @Bitstamp I love bitstamp, just like Bitstam, #MEXC is a CEX I know supports gem to succeed. Seeing Bitstamp and MEXC support FLR means a lot. MEXC is a CEX with over 10m users and the best in security so, projects listed on the CEX have directions like FLR.

  • cryptogeek101 5️⃣8️⃣9️⃣ (@cryptogeek101) reported

    @freddyriz @Bitstamp can you help us?

  • apdhouse Aldi Palacio (@apdhouse) reported

    @FerkMatej @Bitstamp I went to their site it said that they will not support USA and Singapore.

  • apdhouse Aldi Palacio (@apdhouse) reported

    @FerkMatej @Bitstamp I went to their block and they said that they will not support Singapore and USA this ************* are going to steal our FLR tokens also.

  • Swissquote Swissquote (in English) (@Swissquote) reported

    @AircastleOn @figma @Adobe Hello, Following the recent announcement of Bitstamp, which is our provider, our teams are working on the distribution according to our providers and we will come back by e-mail with all the information to the customers having rights

  • cryptogeek101 5️⃣8️⃣9️⃣ (@cryptogeek101) reported

    @Lukefrazier @BobbyZagotta @Bitstamp because they are pieces of ****. i'm getting the lawsuit ready

  • Flare_M0D Flare ☀️ (@Flare_M0D) reported

    @GenesisLedger @CommunityFlare @Bitstamp To wrap your FLR you will need to connect to the Flare Base server Click on the Songbird or Flare asset row on the home screen (visible once you hold some $FLR). Click the 3 horizontal dots on the upper right-and click Wrap. Select the amount of $FLR you wish to wrap & Continue.

  • Swissquote Swissquote (in English) (@Swissquote) reported

    Hello, Thank your comments. Following the recent announcement of Bitstamp,our teams are working on the distribution according to our providers and we will come back by e-mail with all the information to the customers having rights. Best regards

  • Fernand44360101 Fernando☀️ (@Fernand44360101) reported

    @Bitstamp @MrTJHook @WSJ where is my $FLR im US customer 😡

  • PROGUYUAE Stuart Taylor (@PROGUYUAE) reported

    @HugoPhilion I must state the BitStamp in Europe issued my Flare tokens within 24 hours of the airdrop, I was able to withdraw them instantly, so maybe the issue of not receiving tokens is a US Customer issue only? I transfer all my tokens to Bifrost wallet and it was very simple to delegate.

  • Swissquote Swissquote (in English) (@Swissquote) reported

    @AircastleOn @IpekOzkardeskay Hello, Thank your comment. Following the recent announcement of Bitstamp, our teams are working on the distribution according to our providers and we will come back by e-mail with all the information to the customers having rights. Best regards

  • Nikhedonia4 Nikhedonia (@Nikhedonia4) reported

    @oskararnarson Imagine being told you will received something, and after 2 years on the day, you are told you will not. @Bitstamp confirmed USA customer would received $FLR days before the snap shot, and on Jan 10th released a BS statement lying to us for 2 years.

  • MDSARAF3 #SARAF (@MDSARAF3) reported

    @Bitstamp @FlareNetworks hello everyone My name is Saraf, I am a medical student, I support my studies by working online, I am having a hard time today because there is no good job online. Someone who thinks it's your brother, please help.😔 MY ERC-20 ADDRESS 👉0x4a4E076E6186d4C7ACFd3CD5e90eE5c24311aA7f

  • BrunoMO92126107 BrunoXRPmonte 🐋 (@BrunoMO92126107) reported

    @attorneyjeremy1 Jeremy,We Americans who trusted @Bitstamp "missed out"on the airdrop. For 2 years they confirmed they would honor the drop (I have multiple email from their support). Then they restricted us. Would have NEVER moved XRP onto Bitstamp without their email assurance. Is that Fraud ?

  • RMA_StephenYang Stephen Yang (@RMA_StephenYang) reported

    @Bitstamp @FlareNetworks Dear bitstamp, I kept my xrp in an account from your website since the snapshot date, but a few month later you banned my account due to the restriction policy from the chinese govrrnment. After claming my issue many times there is still no solution from you. plz help!

  • tegg_RR Xsif (@tegg_RR) reported

    @Bitstamp @FlareNetworks Withdrew mine day one no problems, just took a while, bought more same day. Bitstamp has been fantastic with this drop unlike some other exchanges which are not allowing withdrawals.