Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille, Provence-Alpes-Côte d'Azur 2
Neubrandenburg, Mecklenburg-Western Pomerania 1
Fouesnant, Bretagne 1
Roubaix, Hauts-de-France 1
Farmington Hills, MI 1
Gavà, Catalunya 1
Berlin, Land Berlin 1
Badalona, Catalunya 1
Lexington, KY 1
Warner Robins, GA 1
Kansas City, MO 1
Whitehall, WI 1
Lille, Hauts-de-France 1
Bolton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • missjacklene big baby 🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭🍭 (@missjacklene) reported

    who else have a problem connecting their candy crush game to their facebook/ meta account?

  • tufpuffin tuftedpuffin, esq. (@tufpuffin) reported

    @CandyCrushSaga is it still not working? because its still not working for me...

  • PaulKatz9 Paul Katz ☥ 🏳️‍🌈 (@PaulKatz9) reported

    @CandyCrushSaga @TwangerStudios FYI - issue is still ongoing and preventing me from changing my password. I had reinstalled the app and can't get back in via my King account. When I connect via Facebook all of my history of special candies, etc. is gone, so I am assuming they're all under my King account.

  • EYESlNTHESKY — KURT (@EYESlNTHESKY) reported

    @WRLDSGREATSTGMA That is need to know basis. You don't need to know. And you left your login on my laptop last week. What is the Candy Crush? Teamwork! :)

  • EddTheDick Eddie (@EddTheDick) reported

    @CorralBlowback The squinty-eyed ******* is probably hoping this will help people forget about Candy Crush. Anyone who voted for this man is mentally deficient. You try playing a mobile game when you should be working, get caught and see if you’re in a job much longer..

  • PhilWeaks Phil (@PhilWeaks) reported

    @Stylosa Yo when Candy Crush is leading your cause...**** needs to be reviewed , I've been a fanboy of OW since it's launch but **** Blizzard let them put out more half *** products. Working on a game for over 6 years is insane , Elon musk developed a plan for space travel in half thetime

  • jazzRodeo jazzRodeo (@jazzRodeo) reported

    @jdickerson Sorry John, all the techs are working on meta-Candy Crush right now.

  • georgebazz1 Jubak (@georgebazz1) reported

    @__hypthshawry @Haleewin You should have saved ur progress on either Facebook or Gmail, so that once u login to a new device and you can always continue from where u stopped, my candy crush has survived through 3phones, I'm at over stage 3000 now, some people don reach level 5k and above sef

  • CatJenkins20 Cat Jenkins (@CatJenkins20) reported

    @CandyCrushSaga Two days later & there's no fix yet.

  • OhioV1 Jackson Avery. (@OhioV1) reported

    On a PACKED train back from a wedding in Bristol, change at Birmingham. Watching Grey’s Anatomy and noticed this guy’s hands and right foot were shaking whilst he was playing Candy Crush. Looked like a neuro problem so kept an eye on him.

  • THEGAME11056 Joshuah B Geolina (@THEGAME11056) reported

    @roblox down it has been 5 Hours Why is it Not working still like Wth I am bored Because of the crash i am playing candy crush like wth

  • thehaileymillss hailey (@thehaileymillss) reported

    Up 106 levels on candy crush for the app to crash and lose all my boosters

  • abbiehoang Abbie (@abbiehoang) reported

    I cannot stay silent on this matter anymore... @CandyCrushSaga fix your chocolate box grrrr😡 Server error?? Are you effing kidding me?? This is not OK.

  • yarthkins the bugaboo (@yarthkins) reported

    i hate when i use all my good data and and stuck with the slow stuff for weeks bc i get /really/ into mobile games like fruit ninja and candy crush

  • gretchenbrooke0 Brooke (@gretchenbrooke0) reported

    "Look whose working hard and staying late!" no. there is an accident on the interstate. I cannot play candy crush in traffic, I can however play it in my office while I wait for the crash to go away.

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