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Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Troyes, ACAL 1
Châtelet, Wallonia 1
Brighton, England 3
Paris, Île-de-France 1
Avranches, Normandy 1
Arras, Hauts-de-France 1
Bormes-les-Mimosas, Provence-Alpes-Côte d'Azur 1
Hayes, England 1
Antwerpen, Flanders 1
Lille, Hauts-de-France 1
Shelbyville, KY 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Cuauhtémoc, CDMX 1
Castelnau-le-Lez, Occitanie 1
Prince Rupert, BC 1
Zaragoza, Aragon 1
Northampton, England 1
Menden, NRW 1
Blairgowrie, Scotland 1
Messigny-et-Vantoux, Bourgogne-Franche-Comté 1
Atlanta, GA 1
Avon Lake, OH 1
Málaga, Andalusia 1
Lyons, NY 1
Angers, Pays de la Loire 1
Villamuriel de Cerrato, Castille and León 1
Pontiac, IL 1
Kowloon, Kowloon City 1
Gap, Provence-Alpes-Côte d'Azur 1
Méry-sur-Oise, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • tbob0022
    Tbob (@tbob0022) reported

    @thomaslhorrocks Your are missing the point. It’s not literally candy crush. I assume you know that. The lack of emtional attachment and replacement of it with our phones is a real problem that we are ignoring.

  • Thehoneyg3
    TheHoneyG (@Thehoneyg3) reported

    @TatataToddC @charlieINTEL @TheVerge unfortunately CoD, Candy Crush, Forza, Elder Scrolls Online, Fallout76, Sea of Thieves, Minecraft, Diablo, Overwatch, WoW, Crash n Spyro make them tons of profit.. its the other bullshit: Project Blackbird 400m wasted Perfect dark 200m Everwild 150m redfall 70m hellblade2 80m

  • alecsandrull
    Alex Minecan (@alecsandrull) reported

    Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

  • FiftyShots
    Florida Man (@FiftyShots) reported

    @GregChase @Noahpinion Re: the Ben Sasse "Candy Crush" clip that's going viral To the extent that people have become distracted from the important things in life by "little dopamine hits," I would put BBM and BrickBreaker in that category -- but the problem seems much more acute now

  • daisybenjamin_
    𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reported

    working out or playing candy crush

  • pallidusaranea
    𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported

    “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

  • adamlyttleapps
    Adam Lyttle (@adamlyttleapps) reported

    Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

  • GoodSirHamlet
    Sir Hamlet (Scalley Loyalist) (@GoodSirHamlet) reported

    @fishstark @BenSasse If you listen, he didn’t say candy crush was the problem. Technology and dopamine Love this guy’s insight too

  • turtledome
    papuc (@turtledome) reported

    @Grummz Unbelievable they have 2500+ people working on… Candy Crush !?

  • poopkatana
    Doodooballs (@poopkatana) reported

    @Imlying14 @xShephardx Bro are you actually 8 do you honestly think I play candy crush the rage bait might be working

  • PierceCoAlcohol
    Husky Softball Fan (@PierceCoAlcohol) reported

    I heard candy crush was the problem

  • chocolatebodrio
    SheldonBurro 🐴 (@chocolatebodrio) reported

    @GafieldStan @M1das_OW2 Microsoft owns the IP since 2023 alongside Crash Bandicoot, Overwatch, Call of Duty, Candy Crush, Warcraft, etc.

  • RadiatedEngine
    The Welder (@RadiatedEngine) reported

    Back to playing candy crush. He may have a problem-

  • walnutavevalue
    Walnut Ave Value (@walnutavevalue) reported

    Low TFR is a problem, but Candy crush is red herring here. Real problem is expensive housing. Need real incentives like 33% off taxes for every child under 18

  • chloroneural
    𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported

    it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.

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