Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Brighton, England | 4 |
| Montceaux-lès-Provins, Île-de-France | 1 |
| Delhi, NCT | 1 |
| Montélimar, Auvergne-Rhône-Alpes | 1 |
| Jujurieux, Auvergne-Rhône-Alpes | 1 |
| Boppard, Rheinland-Pfalz | 1 |
| Torrington, CT | 1 |
| Cametá, PA | 1 |
| Paulista, PE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Faxmachine (@SirFaxmachine) reported@kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.
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tina.w (@MaybeTina_) reportedY’all be in the atm playing candy crush and that’s my issue
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Anish Moonka (@anishmoonka) reportedThe new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.
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ademiji💗 (@j1s0l4_) reportedThis is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level
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darkprometheus112 (@darkprometheus1) reported@JohnnyGaming9 @khaliltooshort Yeah this isnt true because men and women play different genres entirely which is where the issues in making games are. Also, this stat likely includes mobile gaming which is a joke. The stats need to show how many people console and apC game. Not mobile. Every phone had candy crush on it for example. That doesnt mean upu are a gamer.
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Street-tier_Deku (@DekuTier14598) reported@Koraka_Xylec @AustinLinto11 When has they ever said it was their own. They copy candy crush but no one have a problem with that ****.
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Qilogram (@yukiesinfeb) reportedMy friend having crash out in the morning just because she cant defeat candy crush and start saying "candy crush is P2W"
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Feminist Baddie for Peter Obi (@Ewonubari_) reportedCandy crush is working last nerve and I just want to fight.
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Boba Cyclist 정 (@BobaCyclist) reportedThe crash also caused Officer McGinn to forfeit level 46,384 of Candy Crush.
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Jake Morgan (@JakeCakeMorgan) reportedJust got out of Backrooms. Was mostly children actually, but the issues came from the parents in this one! One mother was playing Candy Crush the entire time! I asked her nicely to put it away twice and she yelled at me both times. She then caused a scene when somebody else asked
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mae & that 🫐 (@4everbronzelix) reportedI thought I was the only one with this issue 😭 it sucks I want those playable candy crush ads back lmao those were fun
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becky goop (@neuroshmancer) reportedre asha saying "we want 1BN daily users" it's better to think like, well that's obviously not achievable with a console model, what other ways might they add to measure that? for example MS owns candy crush, /w a MS login that's thousands of daily active users from the NYPD alone
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leonardoro (@leonardoro_) reported@acolombiadev when i hired for hbo, many candidates had used only netflix. i see no problem. when i hired for candy crush, i never cared if they played it as long as they could bring examples of other games. nowadays, working with HSMs, i am happy if someone knows what it is.
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David Zion (@IamNotHim777) reported@balatroist @KevinCastley @grok When you don’t have an argument. You either strawman or just hurl insults. You haven’t made a single coherent rebuttal . Other than Oh Yeah what about xxxxx. In lieu actually addressing the issue. This isn’t your strong suit. Maybe find something else to do. Try midget porn maybe or candy crush. I hear that’s popular.
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Mad Meon (@AndrssTerranova) reported@not__vee I would view this "study" with the same skepticism as the one that said "most gamers were women" by including mobile games like Candy Crush. Also, the powers that be seem to have no trouble not listening to the customer base. Why would they listen now?