Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
L'Ametlla del Vallès, Catalunya 2
Marseille, Provence-Alpes-Côte d'Azur 2
Kansas City, KS 1
Normanton, England 1
Brisbane, QLD 1
Brionne, Normandie 1
Incheon, Incheon 1
Bournemouth, England 1
Powell, OH 1
Lexington, KY 1
Neubrandenburg, Mecklenburg-Western Pomerania 1
Fouesnant, Bretagne 1
Roubaix, Hauts-de-France 1
Farmington Hills, MI 1
Gavà, Catalunya 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • superstore1217 Superstore Bot (@superstore1217) reported

    Glenn, "Stratus" is just a stupid corporate rag. Nobody reads that. I mean, maybe if the Break Room TV is broken and I'm locked out of Candy Crush.

  • IceBerrylyn Ice-berry (@IceBerrylyn) reported

    @tk18m1 @UniverseIce Lol..you think it's candy crush eh?? Go play CODM with max frames and max graphics on a regular smartphone and watch it burn and become slow.. I can't even play on max graphics on my iPhone Xs max because the phone would fry and frames would drop.. They know what they doing

  • mama_bear2004 Kathy F (@mama_bear2004) reported

    @CandyCrushSaga your app is not loading on iPhone 11. Many having this problem. Please fix

  • Nocturnneko ★NøcturnalNekø★ (@Nocturnneko) reported

    @linkartoon I would like more female players...That are not just mom's and bored teens or adults playing connect 3 candy crush or whale baiting mobile games. If more girls took an interest in console or pc then it wouldn't be a major issue then a understood fact to enjoy.

  • AlastairGrayson JT (@AlastairGrayson) reported

    @SocialNomadRach I have no problem accepting that more women between 18 and 30 play games than any other group if they would be willing to admit that most of those women are playing Candy Crush, not Call of Duty. 1/2

  • StadsGeluiden Christian Alexis | StadsGeluiden (@StadsGeluiden) reported from Nijmegen, Provincie Gelderland

    @icyogata @CandyCrushSaga You never should’ve given her that advice, the problem was solved the next day without deleting the app and reinstalling it again..

  • FlightFunny TheFunnyFlightAttendant (@FlightFunny) reported

    This guy better hurry the eff up & fix my radiator! I have a free taco waiting for me and I’m getting hungry here in the bathroom playing Candy Crush & Friends and tweeting!

  • smootchy19 Dante Maria-Christina (@smootchy19) reported

    @CandyCrushSaga experiencing trouble with friend list sos please help. Only selected can not find a solution anywhere!

  • icyogata ⓘⓒⓨ👑あ͎い͎し͎⁷ (@icyogata) reported

    @StadsGeluiden @CandyCrushSaga I know. If you are already looking into fixing the problem, just let me know it’s gonna be fixed soon and not advise me to reinstall the app and lose all my boosters that I’ve been saving up for 9-10 years. That was a lot of items I had in my candy crush account.

  • dumpweeds yung buck 🇲🇽 (@dumpweeds) reported

    I haven’t played candy crush in a week I think I’ve broken my 6 year addiction omg

  • Crohnsplosion Justin Abbott (@Crohnsplosion) reported

    @jfwong Hard agree and I love me some Tetris. There are multiple versions of candy crush before it was candy crush and no one had a problem with it. It got played so much people revolted against it cause it happens with every franchise.

  • lanatelle LanaB (@lanatelle) reported

    @CandyCrushSaga @yoruhara My candy crush not working. 25 levels to hit 8000

  • AlastairGrayson JT (@AlastairGrayson) reported

    @SocialNomadRach I don't even have a problem calling a Candy Crush player a gamer, if they take it seriously. But to insinuate, in any way, that Candy Crush is equivalent to COD in terms of gameplay or involvement is just laughable. 2/2

  • Misogikumagawa0 Misogi Kumagawa (@Misogikumagawa0) reported

    @comtar @girlfromcanada Incredibly disengenious. Its not that guys have a problem with more woman playing video games, I dont, it's that this 'study' completely misrepresents the game playing market, putting very casual mobile games like candy crush with something like league of legends.

  • NEONVOlD evie (@NEONVOlD) reported

    @potetopancakes i was purposefully leaving the name out of it because pirating is illegal and i could get in trouble for saying "i pirated this game" but i'll give you a hint it's a dating simulator mixed with candy crush and it's the second game in the series and it has a pink fairy girl

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