Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 4
L'Ametlla del Vallès, Catalunya 2
London, England 1
Cergy, Île-de-France 1
Barnet, England 1
Kansas City, KS 1
Normanton, England 1
Brisbane, QLD 1
Brionne, Normandie 1
Incheon, Incheon 1
Bournemouth, England 1
Powell, OH 1
Lexington, KY 1
Marseille, Provence-Alpes-Côte d'Azur 1
Neubrandenburg, Mecklenburg-Western Pomerania 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjanacutie sanjana s 🌠🌠 (@sanjanacutie) reported

    @zsazsagigi @CandyCrushSaga Clean ur candy CRUSH data and then login .... hope its work for u ... as it worked for me ....

  • DannyZahn3 Danny Zahn (@DannyZahn3) reported

    COVID has made my productivity levels skyrocket honestly. I’m on level 1006 of Candy Crush and Prestige 3 on the new Call of Duty, watched Game of Thrones all the way through again and managed to lose questionable amounts of money betting on the NFL. All while working a 9-5 job.

  • leeezoid Leezoid 🎄🦔 (@leeezoid) reported

    So my phone hasn’t been working all day and I haven’t been getting messages or texts or dms or anything. Well when I play candy crush and run out of lives I change the time on my phone to the next day to gain lives..... well I was living in December 12 all day today..

  • ShannenM94 Shannen Mc Loughlin (@ShannenM94) reported

    My trust issues are that bad I don’t even trust the moves Candy Crush be recommending

  • VDevalankar Vikram Devalankar (@VDevalankar) reported

    @CandyCrushSaga I was a big fan of candy crash but I have seen pattern that player stuck in one stage and he need to buy something, without that not able to clear that stage. Might be I dot have skills, I am uninstalling this game

  • seliMEOW Selim (@seliMEOW) reported

    so my dad isn't getting health or whatever on Candy Crush, i tried to fix it for him MANY times but i can't figure it out dad: lashou aam bt rouh aal jemaa exCUSE ME?

  • stef_thecity shenellica. (@stef_thecity) reported

    These folks at my job be pissing me off. I am not tech support, I’m not walking you through how to download an app to your iPhone when I know you had no problem doing it for Candy Crush.

  • kageyamafish soapy ✨ is forever tired 📌 (@kageyamafish) reported

    OHOHOHO I JUST THOUGHT I DELETED ALL MY CANDY CRUSH LEVELS AGAIN OOFIJDGDJGFJFD but its fine i now know how to fix and transfer my data and everything HDSAJHFDSJDS

  • sanjanacutie sanjana s 🌠🌠 (@sanjanacutie) reported

    @CandyCrushSaga Am not getting my weekly level wins since 2week ...I updated to latest version still not getting the winning gift .... & still facing that to send or ask for lives have to login again again Facebook ...Please help #CandyCrush 🍬🍬🍬🍬

  • smith17xxx Rebel Army 84 (@smith17xxx) reported

    @CandyCrushSaga Hi, my game froze for two days so I had to uninstall and reinstall it. Thankfully it's working again but I lost all my boosters which was about 500 spread across all of them. Is there any way of getting them back?

  • ieU0D0WCNNnWmDP sal.mo (@ieU0D0WCNNnWmDP) reported

    @CandyCrushSaga WHAT THE FFFFUUUUUUCK ARE YOU DOING WITH THE MAP AD REWARDS!!!! SAME REWARD FOR THE LAST 2 WEEKS!! FIX THIS ****.

  • travestwt h'al (@travestwt) reported

    Cant believe my current hyperfixations that are the strongest are Cuco, quackity and CANDY CRUSH. IM LOSING MY ******* MIND ,,,I DIDNT EVEN REALIZE I AHD THE CANDY CRUSH HYPERFIXATION UNTIL LIKE AN HOUR AGO ITS A PROBLEM ....

  • jiminscroptop jenna⁷ JUNGKOOK TITTIE ENTHUSIAST (@jiminscroptop) reported

    BYE NY MOM SAID WHENY PARENTS WERE FIGHTINF SHE WOULD JUST OLAY CANDY CRUSH ND IGNORE MY DAD🤚🏽😭 PLEASE HE HAS ANGER ISSUES TOO. the

  • DjMittenzz Mandy (@DjMittenzz) reported

    @CandyCrushSaga add better music to the games. Its been the same slow paced song for years. I want to get pumped playing not fall asleep.

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @CandyCrushSaga Please fix level 2213 on iOS. UFO’s constantly fire third wrapped candy in top left of bottom right and don’t target popcorn in middle. Over 100 attempts now and same each time. The level has become impossible.

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