Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Antwerpen, Flanders | 1 |
| Lille, Hauts-de-France | 1 |
| Shelbyville, KY | 1 |
| Le Puy-en-Velay, Auvergne-Rhône-Alpes | 1 |
| Cuauhtémoc, CDMX | 1 |
| Castelnau-le-Lez, Occitanie | 1 |
| Prince Rupert, BC | 1 |
| Zaragoza, Aragon | 1 |
| Northampton, England | 1 |
| Menden, NRW | 1 |
| Blairgowrie, Scotland | 1 |
| Messigny-et-Vantoux, Bourgogne-Franche-Comté | 1 |
| Atlanta, GA | 1 |
| Avon Lake, OH | 1 |
| Málaga, Andalusia | 1 |
| Lyons, NY | 1 |
| Angers, Pays de la Loire | 1 |
| Villamuriel de Cerrato, Castille and León | 1 |
| Pontiac, IL | 1 |
| Kowloon, Kowloon City | 1 |
| Gap, Provence-Alpes-Côte d'Azur | 1 |
| Méry-sur-Oise, Île-de-France | 1 |
| Madrid, Madrid | 1 |
| Brighton, England | 1 |
| Argenteuil, Île-de-France | 1 |
| City of Sunset Valley, TX | 1 |
| Mandan, ND | 1 |
| Buford, GA | 1 |
| Bois-Colombes, Île-de-France | 1 |
| Isola Maggiore, Umbria | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Ben (@GWash509) reported@WestsideLAGuy Candy crush is just the first thing that his boomer brain could think of, but his broader point about smart phones is likely true. The problem is definitely deeper than raising costs or lack of social programs.
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sasha ࣪𖤐.ᐟ (@sashitape) reportedCandy crush needs to fix itself ASAP
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RambleOn (@_Ramble_On_) reported@60Minutes Yes, it’s cell phones and candy crush. It’s not the exorbitant costs of living, having a baby, socializing to find a partner and not having enough time because life is filled with working, having healthy habits and finding products that aren’t harmful, etc. It’s cell phones.
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sugar (@givemommymon3y) reported@CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g
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Anish Moonka (@anishmoonka) reportedThe new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.
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CTrefugees (@CTrefugees) reported@An_Misanthrope Candy Crush is just a sign for now presently phone driven dopamine addiction, which is both a legitimate and longer standing issue than the present crop of young men. Indeed bitching about anything that rubs young men the wrong way is a symptom of it.
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Mr Briggens (@mrbriggens) reported@dissidentwest I rely on Facebook...to login to Candy Crush. Am I going to lose all my progress?
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Asha'man Curtis 🇺🇸 (@ashamancurtis) reported@mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.
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FortitudeFitness ₿ 1️⃣3️⃣% ✝️ #GoDukes (@FortitudeFitSC) reported@thomaslhorrocks @realmattcarr Then how come wealthy families, who don’t struggle for these issues, aren’t having more kids than low income? How come their numbers are down too? I think you’re missing the point he’s getting at, and you’re not smart enough to comprehend so you focus on Candy Crush.
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Sourabh Gurwani (@SourabhGurwani) reported@avrldotdev grown adults watching AI fix TypeScript errors like it’s Candy Crush 😭
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The True Believer (@BB4294842972954) reported@60Minutes The GOP is great at giving the wrong answer to the right problem. "Candy Crush" lol
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mmm...lemonheads (@mmm_lemonheads) reported@PiereChangstein @TheJFreakinC This issue is, obviously, far too complex for your feeble brain. The legislators that passed the VRA would look upon you as they would a child - wonderous but woefully ill equipped to grasp the gravity of the subject matter, and the moment. Perhaps a round of Candy Crush?
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BlueBird (@BBTweets_01) reported@DouthatNYT Candy Crush is not the issue with the birthrate. It is job related though. If we traded salaries for a year, traded work hours even, I’d have five kids too!
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Mr. Ant over lord secret burger (@chewyantz) reported@fishstark @BenSasse Its going to be really fascinating to watch the candy crush people not working, addicted to porn, and drugs try to pay for the 16 weeks. Then when they all run out of kids for the 16 weeks watching their society go into free fall will be a larf.
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Magpie (@Dontfeedthecrz) reported@Duck69Mc @B_Rabbit843 I don’t buy it, no gamer would lie about this being a game what do you even play candy crush? you really sound like a child acting like everything else is the problem cuz we aren’t letting this art project pretend it’s a game, just stop it it’s cringe
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