Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 5
Castellbisbal, Catalunya 2
Nancy, ACAL 1
Billy-sur-Aisne, Hauts-de-France 1
Valencia, Comunitat Valenciana 1
Madrid, Comunidad de Madrid 1
Chartres, Centre-Val de Loire 1
Rouen, Normandie 1
Roubaix, Hauts-de-France 1
Boston, MA 1
Middlesbrough, England 1
Stevens Point, WI 1
Mulhouse, ACAL 1
Coatbridge, Scotland 1
Recklinghausen, NRW 1
London, England 1
Cergy, Île-de-France 1
Barnet, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • CeladonCh Celadon (Time to restart) (@CeladonCh) reported

    @TheOneEvilBuho COD isn't struggling, but every other franchise outside of Candy Crush, has had a MASSIVE downturn because of all the issues at ABK, this was a forgone conclusion, and better for the industry than letting Tencent get their hands on them.

  • misleadingkiki Riddle me this... (@misleadingkiki) reported

    I downloaded candy crush a day ago, I'm on level 76 and when I close my eyes all I see is the game😭😭😭 I think it's safe to say I have a problem

  • FotincoUprising fotinco//flame (@FotincoUprising) reported

    I worried the guy I'm with might have commitment issues but then I found out he still plays Candy Crush

  • Cederhill Ceder Hill Cantata (@Cederhill) reported

    @GaladrielWolf @playnewworld X put in and devs realize it doesn't time sink for play longevity. Implements Y. Y has another issue and so they implement Z. See how it works when you have a dev team with very little mmorpg experience and led by a one who spent years working for candy crush style games?

  • DJ_MFS DJ MFS (@DJ_MFS) reported

    Hey @CandyCrushSaga your app crash when I was just about to win costed me my win streak bags!

  • JaysOfDoom Jason Polansky (@JaysOfDoom) reported

    @MatPiscatella Just watch what happens when Candy Crush becomes a Surface Duo exclusive. No one's talking about the REAL issues here.

  • JudaiMasters JuudaiMasters (@JudaiMasters) reported

    @XboxCult @kidsmoove @XboxP3 I'm not so sure. Overwatch 2 and Diablo IV sure as hell will be multiplatform since they already are announced as such. WoW, Starcraft, Warcraft are PC exclusive. Candy Crush is for phones. What exactly is Xbox getting out of this? Crash and Spyro?

  • coolchillguy3 no longer the candy crush goat (@coolchillguy3) reported

    My iPhone 7 is having a tough time keeping up with @CandyCrushSaga these days. This wouldn’t be an issue if y’all would let me transfer boosters between devices. Can’t let all 1,573 of them go to waste smh #level10293 #incaseyallwerewondering

  • FredFromHon New Year, New Meat (@FredFromHon) reported

    I don’t know what the problem is just mute “wordle”. You dealt with candy crush notifications before, I believe you can get through this.

  • vano21612012 vano (@vano21612012) reported

    @CandyCrushSaga please help ! I need to move my game progress, i tried using king account but the progress didn't sync. I tried to follow on faq but not work at all (start from begin on new phone). And there no facebook login on old phone. Lastest version all apps. Thanks.

  • satan_herself_ Ara- to the- trik- to the- a 🖤 (@satan_herself_) reported

    @defnot_ashley YeS to play candy crush saga- i mean to fix ur broken heart

  • TheNerdyMonster Blake Wachtel (@TheNerdyMonster) reported

    I think this is a really interesting move for Microsoft. They're getting literally the biggest franchises out there(CoD, WoW, OW, Diablo, Candy Crush, Crash etc) in this deal. They're going for very particular American IPs and it just makes sense to go all in on this..

  • FloraKode OneGirl (@FloraKode) reported

    @CandyCrushSaga I think it's a stupid feature to tell me not to worry because so many people also got stuck where I did because excuse me, it doesn't make me feel any better. 😩 And yes, that's my biggest problem with the game.

  • CrispyFrise 🍐Crispy boi🍐🆖️ (@CrispyFrise) reported

    @bdazzle129 @JPoIsHyper @PoorlyAgedStuff In the full image crash is there. In another image they show crash on the run to represent king instead of candy crush

  • DanChapmanDPT Dr. Dan Chapman DPT, OCS, CSCS (@DanChapmanDPT) reported

    @EricTrauber Didn’t see candy crush coming in as the MOI Hahhahaha but very relieved…from the subjective I anticipated I was dealing with a cervical issue.

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