Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brighton, England | 6 |
| Montceaux-lès-Provins, Île-de-France | 1 |
| Delhi, NCT | 1 |
| Montélimar, Auvergne-Rhône-Alpes | 1 |
| Jujurieux, Auvergne-Rhône-Alpes | 1 |
| Boppard, Rheinland-Pfalz | 1 |
| Torrington, CT | 1 |
| Cametá, PA | 1 |
| Paulista, PE | 1 |
| Rondonópolis, MT | 1 |
| Troyes, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Paris, Île-de-France | 1 |
| Avranches, Normandy | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Yamanishi 👾 (@YamanishiM1) reported@IdleSloth84_ Honestly, it seems that management over Xbox Studios and Bethesda was the main issue. For sure some employee redundancy led to layoffs, but I don't know if Xbox would be better or worse w/o ABK. At least, CoD before BO7, Warzone and Candy Crush probably brought some money.
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Mike Chong (@realMikeChong) reportedanother great Chinese invention after DeepSeek and GLM-5.2: 90-second fake billionaire divorce dramas that somehow make more money than Netflix on mobile sounds stupid until you look at the business model it’s not really “streaming” it’s TikTok + soap opera + mobile game monetization you get a crazy opening: poor girl secretly married the billionaire CEO evil stepmom humiliates her ex-boyfriend appears someone gets slapped then right before the reveal… episode ends next episode costs coins this is the important part: Chinese short dramas are not competing with HBO they’re competing with TikTok, Candy Crush, gambling loops, romance novels, and boredom the user is not thinking: “is this cinema?” they’re thinking: “wait what happens next?” that is a much stronger business than people want to admit the format exploded in China because it solved 3 problems at once: creators could produce much faster than normal film/TV platforms already had short-video traffic web-novel style storytelling already trained users to pay chapter by chapter China basically turned internet novels into vertical video vending machines and the unit economics are brutal traditional streaming: spend huge money make 8 episodes hope people subscribe wait months for feedback short drama: make cheap episodes test the hook immediately kill what doesn’t convert scale what makes people pay it’s closer to mobile gaming than Hollywood and that’s why the App Store rankings look insane you now have these short drama apps ranking above serious billion-dollar streaming platforms not because the shows are better because the loop is sharper Netflix asks for attention short dramas demand resolution big difference the other interesting part: this format is now going global ReelShort, DramaBox, ShortMax, DramaWave, NetShort, etc. same structure, localized tropes: US market: werewolves, mafia romance, secret babies, billionaire husbands China market: revenge, family status, hidden identity, social mobility fantasy SEA/LATAM/India: localized melodrama + mobile-first payment loops this is also why AI video matters Seedance 2.0 and similar models won’t instantly create a perfect 90-minute movie wrong mental model the first real use case is much smaller: generate test scenes make fake trailers localize actors/backgrounds A/B test hooks turn scripts into animatics make ads faster produce low-budget vertical scenes cheaper short drama is one of the first entertainment categories where “AI slop” may actually be economically native because the audience is not paying for prestige they’re paying for: plot velocity emotional payoff identity fantasy cliffhanger resolution so the question is not: “can AI make cinema?” the question is: “can AI make the next 90 seconds addictive enough that someone pays 99 cents?” that is a much easier problem and probably a much bigger market than people think my take: short dramas will not replace Netflix but they will take time and spend from mobile games, romance apps, TikTok, YouTube Shorts, and casual entertainment the next big entertainment company may not look like Disney it may look like a game studio running hundreds of tiny soap operas with AI-assisted production and casino-level retention math
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Marco Capelli (@adamdived1) reported1st: you don't decide **** (luckily). Every project is an endeavour, something people believes in it, so they put money in where they think people will be entertained, and they are right considering the pre-ordering numbers. Considering i'm working in an indie studio, i can tell you that the gaming market is structured like this: hard-core gamers = failed niche / casual players = the rest of the world. People play "Candy Crush Saga" and care less of "more interesting products that think outside of the box". Making games cost A LOT, that's why companies "seems" to care more about money than the product quality. And i said "seems". It's a perception, because the reality is different.
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kounara コウナラ🍭🍬 (@KounaraChan) reported@soupybabee @naheshas but the problem isn’t mobile gaming? nobody ever talks about that and you know it you’re just being dishonest, mobile gaming is an outlier and is only big because phones are a requirement in our lives trying to include candy crush moms into conversation about gaming is insane
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RoninRakurai "The Ghost" of Tsushima (@RoninRakurai) reportedDo you know the casual candy crush **** they want you to play to entertain 1 billion people? Get ready.. because they're gutting their studios of creatives and pushing AI to make their games hard. Being human is a problem at XBOX.
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𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reportedworking out or playing candy crush
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Feminist Baddie for Peter Obi (@Ewonubari_) reportedCandy crush is working last nerve and I just want to fight.
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EvilCat (@Evilkatto) reported@Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).
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Anish Moonka (@anishmoonka) reportedThe new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.
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جلوريا (@timoteotoronja) reported@bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush
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Ryan (@RyanHampton) reportedPeople need to quit strawmanning this. The dude didn't say "if we get rid of candy crush the birthrate will explode exponentially." Now ,there are probably a myriad of reasons why you can't afford a studio apartment off your college degree and your parents could afford a house off of your non-educated dad's income. Part of that is probably because of the racket the government has turned higher education into. Your dad may have had more marketable skills despite his lack of educational affluence. It's possible to call attention to the problems of being distracted by cell phones and recognize structural economic issues at the same time. But it's also worth noting that the solutions to these structural economic issues often aren't what a lot of people think they are.
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WhitePeopleAreAhhmazing (@WhitePeopleSuc4) reported@TechnicallyTee You're the problem. A Candy Crush player
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Steven B (@Steven_B_90) reported@JRedDubDeuce Astros are going to be in big trouble when the league discovers Joe Espada put Candy Crush on Altuve’s iPad
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Ange (@Ange1736496) reported@CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall
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Mr Briggens (@mrbriggens) reported@dissidentwest I rely on Facebook...to login to Candy Crush. Am I going to lose all my progress?