Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
L'Ametlla del Vallès, Catalunya 2
Marseille, Provence-Alpes-Côte d'Azur 2
Barnet, England 1
Kansas City, KS 1
Normanton, England 1
Brisbane, QLD 1
Brionne, Normandie 1
Incheon, Incheon 1
Bournemouth, England 1
Powell, OH 1
Lexington, KY 1
Neubrandenburg, Mecklenburg-Western Pomerania 1
Fouesnant, Bretagne 1
Roubaix, Hauts-de-France 1
Farmington Hills, MI 1
Gavà, Catalunya 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • haeyiruw Wuri (@haeyiruw) reported

    @CandyCrushSaga Hi, it's also happen to me. Couldn't login or change my password. I've done any recommendation/step through link you send in email but none of them work.

  • Degrengolada8 (((BIG SHOT))) (@Degrengolada8) reported

    Games? What games you play, ****** candy crush? Emulation? Mayby if you wanna play ps2/switch games. But that's not your phone fault that emulation are slow, that emulator. Wait till they figure it out and you can play without paying for 3000$ phone.

  • georgebazz1 Jubak (@georgebazz1) reported

    @__hypthshawry @Haleewin You should have saved ur progress on either Facebook or Gmail, so that once u login to a new device and you can always continue from where u stopped, my candy crush has survived through 3phones, I'm at over stage 3000 now, some people don reach level 5k and above sef

  • dd9000 ddouglas (@dd9000) reported

    @CandyCrushSaga When are you going to fix the ladder so you actually can use the boosters you win instead of only the first booster - and that only sometimes?

  • Jakes4D Jake4D #BlackLivesMatter (@Jakes4D) reported

    @WingsBling Before candy crush existed there were clones on phones. Flip phones. The problem is its a simple mechanic that's over used and not advertised as the Core of the game. I hate them all.

  • T_walkk Tori Walker (@T_walkk) reported

    i have issues dude, im on level 9,133 on candy crush😴 never gotta question my loyalty lmao

  • SamiCappola Salami Capicola (@SamiCappola) reported

    Why does @CandyCrushSaga always gotta crash on my when I’m about to beat a level 😢 the queen is not happy!

  • revmaryhawes @revmaryhawes (she/her) (@revmaryhawes) reported

    Hey @CandyCrushSaga I'm trying to retrieve my password but I just get a 404 error message. Can you help?

  • lisdenbishops Dan Lisden | Professional Gaslighter (@lisdenbishops) reported

    @vetomobishops @ScalednClikkie @nillsbishops all i do is play candy crush and tweet :( need my younger residents to fix the interwebs because i don’t know how to do it

  • djspapa 😍Derek😎 (@djspapa) reported

    @CandyCrushSaga Why doesn’t the chocolate box event feature work anymore? Been getting “cannot connect with server” msg for the last five days now. Can you fix this bug please? 🤔

  • PaulKatz9 Paul Katz ☥ 🏳️‍🌈 (@PaulKatz9) reported

    @CandyCrushSaga I received the same form earlier and sent in the issue. The response I received did not address the problem, and after I replied to that email (which the email said to do) there has been no additional response.

  • JaredTheDon Youngest Veteran⚜ (@JaredTheDon) reported

    The devil working hard, but candy crush works harder.

  • PhilWeaks Phil (@PhilWeaks) reported

    @Stylosa Yo when Candy Crush is leading your cause...**** needs to be reviewed , I've been a fanboy of OW since it's launch but **** Blizzard let them put out more half *** products. Working on a game for over 6 years is insane , Elon musk developed a plan for space travel in half thetime

  • gameTheoryBot Game Theory (@gameTheoryBot) reported

    Game Theory: Master Mummy's BROKEN HOME in Candy Crush

  • EYESlNTHESKY — KURT (@EYESlNTHESKY) reported

    @WRLDSGREATSTGMA That is need to know basis. You don't need to know. And you left your login on my laptop last week. What is the Candy Crush? Teamwork! :)

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