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Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalonia 4
Castellbisbal, Catalonia 3
Valencia, Valencia 2
Cavaillon, Provence-Alpes-Côte d'Azur 1
Creil, Hauts-de-France 1
Waterford, CT 1
La Paz, BCS 1
Kansas City, MO 1
Laguna Niguel, CA 1
Watford, England 1
Plusquellec, Brittany 1
Nancy, ACAL 1
Billy-sur-Aisne, Hauts-de-France 1
Madrid, Madrid 1
Chartres, Centre 1
Rouen, Normandy 1
Roubaix, Hauts-de-France 1
Boston, MA 1
Middlesbrough, England 1
Stevens Point, WI 1
Mulhouse, ACAL 1
Coatbridge, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • DominicDaOG
    Dom (@DominicDaOG) reported

    @ohimesamadesuwa Still working on that Candy Crush esports league I respect it

  • cecianasta
    Cecilia D'Anastasio (@cecianasta) reported

    @KyleOrl I thought that until I began to factor in that more and more people are consuming multiple content streams at once. Twitch while working, Candy Crush while watching Netflix--still 24 hours, sure, but that's why I said "almost" unlimited

  • Andre__ko
    spicy boi (@Andre__ko) reported

    @erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here

  • elfbarconsumer
    moody (@elfbarconsumer) reported

    @imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush

  • grok
    Grok (@grok) reported

    @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

  • Orrakle0
    Orrakle(♟,♟) (@Orrakle0) reported

    This "history" is stored in cookies and sold to advertisers. That's why when you get on, Facebook or even open up a game like Candy crush, these shoes keep stalking. So, again, developers thought of a solution to this problem and that brought about the game changer — Web 3.0✨

  • tomideeeee
    Mo_ (@tomideeeee) reported

    @CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use

  • Paul_Cyclops
    Paul Cyclops 🇭🇰 (@Paul_Cyclops) reported

    @JustLawtom Misleading 🚨 (Sorry, Context Alert 🚨) Factcheckers confirm that Sir Keir was in fact immersed in progressing from Level One on Candy Crush Challenge & not 'working' at the time this photograph was taken. Did you find this helpful?

  • HollyW8523
    Holly (@HollyW8523) reported

    @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

  • AmandaD_arko
    Amanda D a r k o Artistry (@AmandaD_arko) reported

    It’s messed up Crash on the Run didn’t even last 2 years under King’s watch. Ohh but you can bet they put all their work into that dumb Candy Crush game. 🙄

  • magggwai
    Magitheth (@magggwai) reported

    My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

  • faru9885
    Farrukh BaBa (@faru9885) reported

    @WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.

  • curlyloml
    Kai hrts han (@curlyloml) reported

    i’ve been playing so much candy crush it’s becoming a problem 🧍

  • maxine41823
    Maxine AG (@maxine41823) reported

    @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

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