Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Troyes, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Brighton, England | 3 |
| Paris, Île-de-France | 1 |
| Avranches, Normandy | 1 |
| Arras, Hauts-de-France | 1 |
| Bormes-les-Mimosas, Provence-Alpes-Côte d'Azur | 1 |
| Hayes, England | 1 |
| Antwerpen, Flanders | 1 |
| Lille, Hauts-de-France | 1 |
| Shelbyville, KY | 1 |
| Le Puy-en-Velay, Auvergne-Rhône-Alpes | 1 |
| Cuauhtémoc, CDMX | 1 |
| Castelnau-le-Lez, Occitanie | 1 |
| Prince Rupert, BC | 1 |
| Zaragoza, Aragon | 1 |
| Northampton, England | 1 |
| Menden, NRW | 1 |
| Blairgowrie, Scotland | 1 |
| Messigny-et-Vantoux, Bourgogne-Franche-Comté | 1 |
| Atlanta, GA | 1 |
| Avon Lake, OH | 1 |
| Málaga, Andalusia | 1 |
| Lyons, NY | 1 |
| Angers, Pays de la Loire | 1 |
| Villamuriel de Cerrato, Castille and León | 1 |
| Pontiac, IL | 1 |
| Kowloon, Kowloon City | 1 |
| Gap, Provence-Alpes-Côte d'Azur | 1 |
| Méry-sur-Oise, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Kris (@Kris_Kristoff16) reportedThey’ll blame candy crush before they’ll blame the actual problem…
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RambleOn (@_Ramble_On_) reported@60Minutes Yes, it’s cell phones and candy crush. It’s not the exorbitant costs of living, having a baby, socializing to find a partner and not having enough time because life is filled with working, having healthy habits and finding products that aren’t harmful, etc. It’s cell phones.
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Brian (@bed__wards) reported@fishstark @BenSasse Obviously he’s not saying literally candy crush is the problem. But if you ran the experiment where one half outlawed subsidizing arrested development with useless college degrees, fake jobs, birth control, hookup apps it would dominate your half on birth rate
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Anish Moonka (@anishmoonka) reportedThe new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.
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Ange (@Ange1736496) reported@CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall
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99999999999999999 (@alucshkobs686) reported@thomaslhorrocks I see a lot of ugly people posting things like this…someone needs to let them know it’s not a problem for them - they’ll never be forced to choose between candy crush and mating
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EJ (@notthefakeEJP) reported@BamaDude77 @danorlovsky7 But somehow you didn’t understand how candy crush was the catch all analogy for our addiction to the virtual world leading to the issues he mentioned
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Medi Zerovan (@medi0) reported@Lfromthenorth @TenshiTTV I don't mean that you are lying. But here is my problem: people online are just nicknames. You can say, well, but there are games where voice is a must. Ok. But SC2 or non-teamed shooters are not like that. Still, we do not see girls playing them. Unlike Sims. Or Candy Crush.
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Ian ☀️🌴🎥 (@ian_90211) reported@BriansBeacon @60Minutes You also have to ask people why they're not having their second or third child or whatever. In my case it was fertility issues plus health issues plus finances that made us stop at one. Oh and Candy Crush obviously.
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IGNorantReturns (@IGNorantreturns) reported@LateNightCandi_ They get these darn data sets that show all these female gamers but don't know its mostly Candy Crush and Bejeweled. This female tsunami of girl bosses in games is going to really help collapse a lot of AAA and Government funded devs. And Sony is having a real tough time. They keep doing this. Whats worse is these radicals pushing this in studios are unable to self-reflect and admit a mistake. Always blame anything but the real problem.
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Rob (@SamuraiPizzaRob) reported@conrat4567 Using the term “non gamers” in your own tweet sort of helps make the point that attitudes have not really shifted that much. Which is half the problem. Someone can play Candy Crush every day on their commute and will still say ‘oh my know I’m not one of *those* people’.
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Miss April 🇺🇦🇰🇷🦁 (@_midori_me_) reported@SarcasmStardust If Candy Crush was the only thing stopping me from having kids I would’ve had one 15 years ago. I haven’t played it at all since then, nor any of its cousins. I don’t play any mobile games & rarely console games. Too busy working.
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Todd of Mischief (@AndToddsaid) reported@bonchieredstate I doubt that Candy Crush is the problem, either.
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MonsterH21&Hannah Hanalia (@MHanarose21) reportedWHAT ******** YOU PUTTING SUBWAY SURFER, YOU THINK SUBWAY SURFER ARE "AWESOME" AND "BETTER" IN THIS YEAR THAN ANOTHER GAMES HAVE BETTER EVEN ESPORTS SAME AS CANDY CRUSH, WHAT A STUPID WESTERN PLAYER AND PEOPLE. Note: For Favorite Player, no problem for me.
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Edgy Boi (@Deadfool6969) reported@Sir_Dammed The big issue is how the demographics of games like Candy Crush is used to torture statistics and give companies misleading data. There is no amount of gay race feminism that will get Candy Crush moms to play Call of Duty.