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Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalonia 4
Castellbisbal, Catalonia 3
Valencia, Valencia 2
Cavaillon, Provence-Alpes-Côte d'Azur 1
Creil, Hauts-de-France 1
Waterford, CT 1
La Paz, BCS 1
Kansas City, MO 1
Laguna Niguel, CA 1
Watford, England 1
Plusquellec, Brittany 1
Nancy, ACAL 1
Billy-sur-Aisne, Hauts-de-France 1
Madrid, Madrid 1
Chartres, Centre 1
Rouen, Normandy 1
Roubaix, Hauts-de-France 1
Boston, MA 1
Middlesbrough, England 1
Stevens Point, WI 1
Mulhouse, ACAL 1
Coatbridge, Scotland 1
Recklinghausen, NRW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • LenValyrian
    Principal Ava’s DoppleGanger (@LenValyrian) reported

    @LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush

  • XiJin300ping
    Garlic Boi  (@XiJin300ping) reported

    @CandyCrushSaga @King_Games Stop forcing your bullshit Royale game mode onto me every 2 levels. I do NOT want to play it. Most of the time, I can't even avoid playing it because pressing ok on a window above it still starts it. FIX!

  • wolfybbad
    Steward (@wolfybbad) reported

    @Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads

  • playsbyme
    Steven (@playsbyme) reported

    .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

  • maxine41823
    Maxine AG (@maxine41823) reported

    @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

  • howfenbwfc
    jaybwfc (@howfenbwfc) reported

    @BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.

  • iPeetaBred
    iPeetaBred (@iPeetaBred) reported

    I don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan

  • eagleeye_Pam
    Mel UG (@eagleeye_Pam) reported

    @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.

  • ilovepets420
    Ted "Theodore" Kaczynski (@ilovepets420) reported

    @vogon @Father_Wendigo the replies are all talking about this is clearly user error, the owner should have set up "pin to drive". ******* app car. candy crush bullshit automobile.

  • tomideeeee
    Mo_ (@tomideeeee) reported

    @CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use

  • RunnerWineBeach
    Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported

    And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...

  • DharmeshDhamu
    Dharmesh joshi (@DharmeshDhamu) reported

    @CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.

  • BrewerBomb
    🦊BrewerBomb🦊 (@BrewerBomb) reported

    @dark1x It's just funny to see that being lined up aside stuff like Warcraft and COD. Oh yeah I'm so hyped about the Microsoft Activision deal, they'll own Candy Crush now! It could have been anything else like Crash Bandicoot or THPS.

  • Ibukunnn__
    ibbie💕 (@Ibukunnn__) reported

    when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga

  • nobodyaskedme7
    thoughtsnobodyasked4 (@nobodyaskedme7) reported

    @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

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