Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
L'Ametlla del Vallès, Catalunya 2
Lexington, KY 2
Marseille, Provence-Alpes-Côte d'Azur 2
Brionne, Normandie 1
Incheon, Incheon 1
Bournemouth, England 1
Powell, OH 1
Neubrandenburg, Mecklenburg-Western Pomerania 1
Fouesnant, Bretagne 1
Roubaix, Hauts-de-France 1
Farmington Hills, MI 1
Gavà, Catalunya 1
Berlin, Land Berlin 1
Badalona, Catalunya 1
Warner Robins, GA 1
Kansas City, MO 1
Whitehall, WI 1
Lille, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • ieU0D0WCNNnWmDP sal.mo (@ieU0D0WCNNnWmDP) reported

    @CandyCrushSaga WHAT THE FFFFUUUUUUCK ARE YOU DOING WITH THE MAP AD REWARDS!!!! SAME REWARD FOR THE LAST 2 WEEKS!! FIX THIS ****.

  • fia_lmpevo7 Asterion (@fia_lmpevo7) reported

    @geekyranjit Hello Sir, my Samsung M51 is auto installing applications like Moj, Candy crush though I have turned off auto update apps in Galaxy store and Play store. Can you please address this issue? if this is the case, what's the difference b/w Mi and Samsung?

  • tommyomelettes Tommy Omelettes (@tommyomelettes) reported

    Hey @CandyCrushSaga when will you fix the screen for the iPhone 12 Mini? It’s annoying af.

  • RobDye1960 Hi-Fi Jump Ropes (@RobDye1960) reported

    @DietCoke You really ought to consider putting your ads on the BBC Global News Podcasr. If "Candy Crush Saga" can afford it, I'm sure Coke could. Working together, you could build both brands, and get people listening to an good newscast. What's not to like?

  • KAWAISHIZUKA STAND WITH #HONGKONG 🇭🇰🇺🇸!! (@KAWAISHIZUKA) reported

    This is a serious issue and not many people talk about the temptation to spend and spend money on mobile games. I don’t think this is a new issue because I remember for Farmville and even Candy Crush People spend hundreds of dollars on the games. I’ll play occasionally but not +

  • Hardyboy79 Justin Hardy 💙💛 (@Hardyboy79) reported

    @HarrisonNeedha3 I've no issue over you thinking FUT is more popular... EA not putting any effort into pro clubs is proof of that. I can't help that you play a pay to win format. It's like Candy Crush

  • TonyDutchXX ya boi (@TonyDutchXX) reported

    Crash bandicoot ran so subway surfers could walk in the same way blitz Jewels did for candy crush

  • fachringrh_ Fachri Pebrian Nugraha (@fachringrh_) reported

    Poop sambil main candy crush itu a6. Fix! Valid, no debat.

  • JamessRXXX James❌❌❌ (@JamessRXXX) reported

    @CandyCrushSaga Better fix the problem with receiving lives???

  • KimGurka Kim Richards (@KimGurka) reported

    @Tekla_alkeT @Judith_Char If we were to completely swap all work between men and women, the women would cry 10 times louder about how unfair it is that the men sit at home, fold some laundry, and play candy crush, while they go out and fix somebody's roof.

  • EyebrowDogg Inactive (@EyebrowDogg) reported

    Candy crush isnt working and now im just sitting here actually questioning if I even have a reason anymore lol

  • blackshadow2146 ThatOneStrawHat (@blackshadow2146) reported

    @TheHeartlesskii The frozen pre minigame (escaping from the ice monster) was NOT fun but the post minigame where you collect stuff and sleigh around was super fun for me tho, remi.....dunno what to say the minigame was broken sometimes and as for the acre woods.....candy crush joins kh

  • flavor_boyd denies.knowledge (@flavor_boyd) reported

    Like, what do you think of when you think of your dad? Mmm well he's always working, constantly on work calls. But candy crush seems to help him forget that his life is a nightmare.

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @CandyCrushSaga Please fix level 2213 on iOS. UFO’s constantly fire third wrapped candy in top left of bottom right and don’t target popcorn in middle. Over 100 attempts now and same each time. The level has become impossible.

  • crimimel Mel B (@crimimel) reported from Welwyn Garden City, England

    i spend my time between Now TV, Netflix, working and food shopping 🛍 and playing candy crush and bingo bash as too cold to go out and we haven’t had winter yet as such

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