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Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Overland Park, KS 1
Barcelona, Catalonia 4
Castellbisbal, Catalonia 3
Valencia, Valencia 2
Cavaillon, Provence-Alpes-Côte d'Azur 1
Creil, Hauts-de-France 1
Waterford, CT 1
La Paz, BCS 1
Kansas City, MO 1
Laguna Niguel, CA 1
Watford, England 1
Plusquellec, Brittany 1
Nancy, ACAL 1
Billy-sur-Aisne, Hauts-de-France 1
Madrid, Madrid 1
Chartres, Centre 1
Rouen, Normandy 1
Roubaix, Hauts-de-France 1
Boston, MA 1
Middlesbrough, England 1
Stevens Point, WI 1
Mulhouse, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • nobodyaskedme7
    thoughtsnobodyasked4 (@nobodyaskedme7) reported

    @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

  • wolfybbad
    Steward (@wolfybbad) reported

    @Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads

  • Cec1ly_Ward
    Cecily Ward (@Cec1ly_Ward) reported

    game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars

  • mhatrebharat
    bharat mhatre (@mhatrebharat) reported

    @Jaygupt65853736 @Vivo_India This same thing happened to me yesterday while playing the Candy crush game suddenly. I am shocked why this happened with no water or drop damage. Now my mobile is out of warranty 05/10/2022 within 17 months. What is fault don't know but this seems to be quality issue definitely

  • XiJin300ping
    Garlic Boi  (@XiJin300ping) reported

    @CandyCrushSaga @King_Games Stop forcing your bullshit Royale game mode onto me every 2 levels. I do NOT want to play it. Most of the time, I can't even avoid playing it because pressing ok on a window above it still starts it. FIX!

  • nicole37911
    nicole3791, B.A. (@nicole37911) reported

    @CandyCrushSaga there's a problem with my app... whenever there should be the offer to load additional moves and the round candy, the app keeps loading and loading and loading but nothing happens

  • CarlHaworth01
    Carl Haworth (@CarlHaworth01) reported

    @CandyCrushSaga such a shame that you really slow down any advancement in the game after a certain level without having to spend money. I’m aware that it’s a business but hey give the tight ****** players a bit of a chance

  • Mezulynscorner
    🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported

    @CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.

  • Ibukunnn__
    ibbie💕 (@Ibukunnn__) reported

    when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga

  • sydneysartori
    syd💜 (@sydneysartori) reported

    this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

  • midudududududu
    bewafa (@midudududududu) reported

    @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

  • cetin_recep
    Recep Çetin (@cetin_recep) reported

    @King_Games i have a login problem with mail account in candy crush game..

  • pet_wife
    Isobel Fox (@pet_wife) reported

    @ManicTeletubbie i posted it right after i watched a guy playing candy crush on his phone barrel through a group of people trying to get off the train - then he turned around and looked pissed off like “what was their problem”

  • DuNnOwHoxd
    DuNnOwHoxd (@DuNnOwHoxd) reported

    @EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....

  • SmokeyOYK
    Smokey (@SmokeyOYK) reported

    @CandyCrushSaga @noellethoughts why ur servers down blud

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