Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montceaux-lès-Provins, Île-de-France | 1 |
| Delhi, NCT | 1 |
| Montélimar, Auvergne-Rhône-Alpes | 1 |
| Jujurieux, Auvergne-Rhône-Alpes | 1 |
| Boppard, Rheinland-Pfalz | 1 |
| Torrington, CT | 1 |
| Cametá, PA | 1 |
| Paulista, PE | 1 |
| Rondonópolis, MT | 1 |
| Troyes, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Brighton, England | 2 |
| Paris, Île-de-France | 1 |
| Avranches, Normandy | 1 |
| Arras, Hauts-de-France | 1 |
| Bormes-les-Mimosas, Provence-Alpes-Côte d'Azur | 1 |
| Hayes, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
-
Bodega Sushi (@InshallahVato) reported@spencerpratt I’m ok with my taxes helping the working class instead of being used for NYPD lawsuits / more cops do sit around and play candy crush
-
Ryan (@RyanHampton) reportedPeople need to quit strawmanning this. The dude didn't say "if we get rid of candy crush the birthrate will explode exponentially." Now ,there are probably a myriad of reasons why you can't afford a studio apartment off your college degree and your parents could afford a house off of your non-educated dad's income. Part of that is probably because of the racket the government has turned higher education into. Your dad may have had more marketable skills despite his lack of educational affluence. It's possible to call attention to the problems of being distracted by cell phones and recognize structural economic issues at the same time. But it's also worth noting that the solutions to these structural economic issues often aren't what a lot of people think they are.
-
Miss April 🇺🇦🇰🇷🦁 (@_midori_me_) reported@SarcasmStardust If Candy Crush was the only thing stopping me from having kids I would’ve had one 15 years ago. I haven’t played it at all since then, nor any of its cousins. I don’t play any mobile games & rarely console games. Too busy working.
-
TheHoneyG (@Thehoneyg3) reported@TatataToddC @charlieINTEL @TheVerge unfortunately CoD, Candy Crush, Forza, Elder Scrolls Online, Fallout76, Sea of Thieves, Minecraft, Diablo, Overwatch, WoW, Crash n Spyro make them tons of profit.. its the other bullshit: Project Blackbird 400m wasted Perfect dark 200m Everwild 150m redfall 70m hellblade2 80m
-
AEGI Phoenix (@AEGI_Phoenix) reported2. Difficult Content is the worse part of Dokkan. (Remember this for future takes). Makes people enjoy a unit less (OMG they’re bad against Phy Bio-Broly? ***” Often rewards aren’t worth the effort. (Call it a skill issue, idc. It’s like calling someone bad at candy crush)
-
Mad Meon (@AndrssTerranova) reported@not__vee I would view this "study" with the same skepticism as the one that said "most gamers were women" by including mobile games like Candy Crush. Also, the powers that be seem to have no trouble not listening to the customer base. Why would they listen now?
-
Clustz News • AI | Tech | World | Gaming | More (@ClustZContact) reportedXbox just hit reset. Hard. 🎮 Microsoft is cutting ~4,800 jobs — 2.1% of its workforce. Xbox alone faces ~3,200 cuts through FY27, with 1,600 roles gone immediately. And four studios are leaving Microsoft’s gaming empire. This isn’t just “layoffs.” It’s Xbox admitting the old playbook broke. Game Pass + multi-platform + buying studios was supposed to make Xbox unavoidable. Instead, Xbox got stuck with: - lower margins - weaker console momentum - rising hardware costs - too many management layers - too many bets chasing too little return Translation? Microsoft doesn’t want to own every cool studio anymore. It wants fewer experiments, bigger franchises, cleaner execution, and businesses that actually print money. That means more focus on Minecraft, Candy Crush, Call of Duty-scale IP, PC, mobile, cloud, and subscription economics that don’t bleed quietly in the background. The AI angle is subtle but important: Microsoft says these roles aren’t being replaced by AI. But AI is clearly changing where Big Tech spends money. Less headcount in slow-growth units. More capital toward AI infrastructure, cloud, automation, and high-margin software. For Xbox, the next chapter probably looks less like a console war… and more like a platform war. Xbox everywhere. Fewer studios. More discipline. More pressure on Game Pass. And maybe fewer “passion projects” unless they can scale. Bad news for nostalgia. Good news for Microsoft’s margins. Scary news for any studio that doesn’t look like a platform. Unpopular opinion: This reset was coming the moment Xbox started acting like Netflix without Netflix-level pricing power. Follow @ClustzContact for more tech stories that explain what the headline is really hiding. #Xbox #Microsoft #Layoffs
-
sasha ࣪𖤐.ᐟ (@sashitape) reportedCandy crush needs to fix itself ASAP
-
Idomeneus (@Idomeneus_OG) reported@thomaslhorrocks No, it's not the plummeting social trust nor decaying society visible every where you go nor the most expensive housing market in history. No, the problem is clearly Candy Crush.
-
Asha'man Curtis 🇺🇸 (@ashamancurtis) reported@mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.
-
Alex Minecan (@alecsandrull) reportedMeta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction
-
Chris Fox (@heychrisfox) reported@Zengeku @ShitpostRock2 The issue is that Candy Crush is a bad example of a video game. It's like saying Garfield is a comic. Yeah, it is. But most people who talk about comics are thinking about X-Men or Spiderman, not Garfield.
-
mary mazzulla overeem melendez (@marylovesrafael) reported@CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later
-
happy fruit (@Slippitopia) reported@KFalexthegreat @RushBaby1980 Easy to exude quiet and pensive when taxes pay for your healthcare. To so openly hate the poor and sick (and then blame the world's problems on children playing candy crush) like he does is vile.
-
Azure 💙🩶 (@LordazureFGC) reported@LOVETHEW0RLD What irritates me. When I was a kid, my mom would play Sonic 2. Beat it. We played other games. She beat Crash 1 - 3(100% btw). She almost beat Banjo and kazooie. Stuff happens. Now she plays "candy crush" type games. And said video games are overwhelming. Wtf do you mean!? 😭