Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Brighton, England | 4 |
| Montceaux-lès-Provins, Île-de-France | 1 |
| Delhi, NCT | 1 |
| Montélimar, Auvergne-Rhône-Alpes | 1 |
| Jujurieux, Auvergne-Rhône-Alpes | 1 |
| Boppard, Rheinland-Pfalz | 1 |
| Torrington, CT | 1 |
| Cametá, PA | 1 |
| Paulista, PE | 1 |
| Rondonópolis, MT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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TheNardz (@nardz_the) reported@EAMaddenNFL Beta testing showing @EAMaddenNFL @EASPORTS still don’t know how to build franchise features. FA looks like another Candy Crush gambling loop borrowed from MUT. People want to play as NFL GMs, not get pushed into app-style mechanics. Same issue as scouting: boring and bare bones.
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Yvonne Oots (@YvonneOots60013) reported@King_Games When will your game "Candy Crush Soda Saga" be back to working on facebook. it says you are working hard to fix the problem
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Aidealist 🧙♂️ (@Aiism_Priest) reported@not__vee To be fair cowgirls exist. 🐮 Games can be hobby for both males and females. That's fine. Problem is trying to make all the games for both. That doesn't work because women want to play dress-up games and candy crush, while men want to crush enemies and have a cute Khajiit wife.
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mozone (@p4n4m4j4ck) reported@iTriggerLibs69 @EQ_Legends You could just play the game and unlock most of it with no problem you don't have to pay for anything just like Candy Crush you can just play the game you don't have to buy the booster packs
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mae & that 🫐 (@4everbronzelix) reportedI thought I was the only one with this issue 😭 it sucks I want those playable candy crush ads back lmao those were fun
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sasha ࣪𖤐.ᐟ (@sashitape) reportedCandy crush needs to fix itself ASAP
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Mad Meon (@AndrssTerranova) reported@not__vee I would view this "study" with the same skepticism as the one that said "most gamers were women" by including mobile games like Candy Crush. Also, the powers that be seem to have no trouble not listening to the customer base. Why would they listen now?
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Alex Minecan (@alecsandrull) reportedMeta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction
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Hamzart ✊🏿🇳🇬 (@Hamzart_B) reported@The_Chidimma We handle real-life problems and not SUWE or Candy Crush
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Anju Juneja🇮🇳 (@junejamkanju) reportedCan we please come out of this candy crush campaign. We have far serious issues to discuss. All the fuel owners of this country are enjoying their luxury life and pushing the whole nation into lockdown and inflation caused by shortage and inflated rates of fuel
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جلوريا (@timoteotoronja) reported@bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush
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Luís Carlos Zardo (@ImpactSuit) reported@Pirat_Nation The problem is, Candy Crush is the only reference she has...
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mary mazzulla overeem melendez (@marylovesrafael) reported@CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later
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SheldonBurro 🐴 (@chocolatebodrio) reported@GafieldStan @M1das_OW2 Microsoft owns the IP since 2023 alongside Crash Bandicoot, Overwatch, Call of Duty, Candy Crush, Warcraft, etc.
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LettersFromAustralia 💜🐭 (@LettersFromOz) reported@RosieM1276203 revealing video, especially as he was describing the problems he sees as a Vet, and all the while they are looking at their phones and scrolling. Or playing Candy Crush. not listening at any rate