Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 4
L'Ametlla del Vallès, Catalunya 2
Mulhouse, ACAL 1
Coatbridge, Scotland 1
Recklinghausen, NRW 1
London, England 1
Cergy, Île-de-France 1
Barnet, England 1
Kansas City, KS 1
Normanton, England 1
Brisbane, QLD 1
Brionne, Normandie 1
Incheon, Incheon 1
Bournemouth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • JFCnotagain Erin just wont go away. (@JFCnotagain) reported

    @SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.

  • magggwai Magitheth (@magggwai) reported

    My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.

  • KatieJCo Katie Galin (@KatieJCo) reported

    @CandyCrushSaga my account says there’s an error. Please advise.

  • faru9885 Farrukh BaBa (@faru9885) reported

    @WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.

  • criminaliaranea 𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported

    @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

  • ednashtummy oaul bellybutton looker🔞 (@ednashtummy) reported

    jay okja jay okja i love jay okja i want to sit on his lap and play candy crush on full volume until he tells me to shut up or leave him alone (i have a bad relationship with my father and it has caused serious problems with the way i want men to treat me)

  • Ell_Rochelle highly unlikely. (@Ell_Rochelle) reported

    why did i download candy crush back ? i have a problem 😭 lmao.

  • choco_styls zaä🌻 (@choco_styls) reported

    @tanyakanrl candy crush fix

  • eagleeye_Pam Mel UG (@eagleeye_Pam) reported

    @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.

  • AkiraElrien SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported

    @dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')

  • venusindistress Möther (@venusindistress) reported

    @ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete

  • patzcrafter patrick_Z_frogot to change his name back (@patzcrafter) reported

    @GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"

  • tenjunkmiles Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported

    @PWrunner60 I mean. There’s worse problems. Like Candy Crush :)

  • Rambo_Hair R H (@Rambo_Hair) reported

    @jakewarsaw @tslatedd @DMC_Ryan But what games will move the needle? There hasn’t been a new Spyro game in 15 years and Crash would very likely remain multiplat and is hardly a console seller. Overwatch wont be exclusive. WoW is only on PC and has no place on console. Cod is multiplat. Whats left? Candy Crush?

  • Tofunmi79410228 Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

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