Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marseille, Provence-Alpes-Côte d'Azur 1
Farmington Hills, MI 1
Gavà, Catalunya 1
Berlin, Land Berlin 1
Badalona, Catalunya 1
Lexington, KY 1
Warner Robins, GA 1
Kansas City, MO 1
Whitehall, WI 1
Lille, Hauts-de-France 1
Bolton, England 1
Nürnberg, Bavaria 1
Bourges, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • crottvh Marja Crotty-v Hoorn 😷 (@crottvh) reported

    @CandyCrushSaga Since I updated my iPhone yesterday, Candy Crush Saga isn’t working anymore. Did you get more complains and what do you advice me to do without losing my levels (I’m at level 8635)! Thanking you in anticipation.

  • OrjiUka Just Call Me Orji (@OrjiUka) reported

    If not for Candy Crush Saga I am sure I would have hit and probably broken my laptop in anger. Because what is this?

  • BarbJHanson Barbara Hanson (@BarbJHanson) reported

    @CandyFriends what's up with this game? No Facebook or Twitter posts in months. Now no daily quests. Please fix. This is my favorite Candy Crush game.

  • theScruggles_ Girl Melanie (@theScruggles_) reported

    Because I scrolled TikTok and played Candy Crush all day instead of working, my Friday night is gonna consist of me trying to make it up lol.

  • Vi0letsunshine Ashley Padilla (she/her) (@Vi0letsunshine) reported

    Serious question: are ppl able to open their candy crush app?? Mine is not working and it’s annoying me!

  • JB801 Janice Bowling (@JB801) reported

    @CandyCrushSaga any known issues?? I can’t open the app

  • mike_marable Mike Marable (@mike_marable) reported

    @AdamGrossTX @Ash_MEMCM I fight this fight often and lose it every time. I’m of the belief that our users are adults and if they spend their time playing Candy Crush then that’s an HR problem. All of our customizations are really arbitrary and where decided upon with no user input.

  • Casita80 Cricket (@Casita80) reported

    @redditstatus Playing candy crush at lunch because reddit isn't working for me. "We had some trouble getting to reddit"

  • homegrownwumpa J4ke (@homegrownwumpa) reported

    Hey guys what's up I'm hyped for this Crash on the run game because I consume all the games by King I actually don't know or care about this IP I just live off of Candy Crush haha hehe hoooohoooooooooooooo

  • bernardandcathy bernard smith (@bernardandcathy) reported

    @rodbishop15 Probably because it destined for kids who have absolutely nothing - they don’t have the really hard first world problems of not having a laptop@on which to play candy crush or tiktok .......

  • arsed_no NoOnesArsed (@arsed_no) reported

    @YOSHEROSE Agreed, everyone is entitled to their own opinions. Where it becomes an issue is when certified Facebook Professor Karen has taken time from her busy candy crush schedule to “educate” people on her advanced vaccination knowledge and also won’t wear a mask.

  • lucydisgrace (redacted) (@lucydisgrace) reported

    getting back into bed and playing candy crush and/or solitaire always fixes every single one of my problems without fail

  • caroleperci Carole percival (@caroleperci) reported

    @CandyCrushSaga why has mine stopped working?? I’m on level 3500 and all of a sudden won’t load

  • SlasherHappy HappySlasher (@SlasherHappy) reported

    @halfwrittentale Verbatim "can you clear off space on the laptop" later: "what did you do to my Candy crush login?!" Arhgharhgahrgh

  • Lucymcdxo Lucy McDonald (@Lucymcdxo) reported

    I started playing candy crush during the night feeds just to pass the time. I'm now on level 342. I have issues...

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