Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
L'Ametlla del Vallès, Catalunya 2
Marseille, Provence-Alpes-Côte d'Azur 2
Brisbane, QLD 1
Brionne, Normandie 1
Incheon, Incheon 1
Bournemouth, England 1
Powell, OH 1
Lexington, KY 1
Neubrandenburg, Mecklenburg-Western Pomerania 1
Fouesnant, Bretagne 1
Roubaix, Hauts-de-France 1
Farmington Hills, MI 1
Gavà, Catalunya 1
Berlin, Land Berlin 1
Badalona, Catalunya 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • natasha87134093 Natasha (@natasha87134093) reported

    @CandyCrushSaga Is there a problem with candy crush? I keep getting a connection error & it’s logged me out & wont let me log back in…?

  • binorphic yebin (@binorphic) reported

    playing candy crush on my phone like a lady in her mid 40s so i can get all the ******* with mommy issues

  • kweku_nyarko_ Kweku Nyarko (@kweku_nyarko_) reported

    They'll be looking all serious working hard. Only to find out they're playing candy crush

  • unitedsgirl2 K (@unitedsgirl2) reported

    @CandyCrushSaga my candy crush keeps crashing I just lost a 5 win streak share of coins on candy royale and 10 gold bars…even after the update….please fix this

  • sammie_8212 samira (@sammie_8212) reported

    is anyone else having trouble on level 1003 of candy crush 🥺

  • godarps Alec (@godarps) reported

    All my mother wanted for me was to complete a difficult level in candy crush that I’ve been having trouble on. Beat it with a power up (free) and for some reason it didn’t save. Now my nans crying and playing scrabble by herself in the garden house. Cheers guys @CandyCrushSaga

  • godninetynine ☻ (@godninetynine) reported

    @CandyCrushSaga @King_Games i have a problem. i use two phones to play candy crush and i'm on level 1349 on my main phone, but the other phone won't sync and it's stuck on level 1319. i tried everything, deleting the app, log back in and out, restart the phone even! nothing works

  • itsndyue Nathan 🌉 (@itsndyue) reported

    @CeFaanKim @NYPDHateCrimes The police are useless. Sit in their patrol cars all day playing candy crush. Clocking in overtime. Sucking the city budget dry. The only time they get up from their lazy butts is when they need to beat down some protesters or when an issue has enough publicity.

  • zellynextdoor sailer bean (@zellynextdoor) reported

    i just LOVE when @CandyCrushSaga decides to crash while I’m in a 30 game win streak!!! & it rests me to 0 🤬🤬🤬🤬

  • dick_balling **** **** ballin (comms open) (@dick_balling) reported

    @taiyakirisu old people need to be given a phone with candy crush and sit inside their house for the rest of their life no one is missing anything and everyone’s happy problem solved

  • Freda_Wa11ace Miss Freda Wallace (@Freda_Wa11ace) reported from Bolton, England

    @lemonylimey148 No one will miss Tavistock it wasn’t fit for purpose. The lack of care there is well known. You are convoluting two issues here to flex your duplicitous moralism. You care about neither. Get your phone and play candy crush instead.

  • fredtheundead With love, Fred (@fredtheundead) reported

    @100PercentAPlus Mmm uhhhh mmm uhhhh ysee there like, a problem with that cause like uhhhhhh you know when the uhhhhhh *micscrape* **** sorry. **** i swore, okay so like when you say gamers does that include like, phone games cause i know my mom plays candy crush and yknow i dont thing thats gami

  • paginaabeja paige (@paginaabeja) reported

    @CandyCrushSaga my car windows were JUST shot out (with a gun) and the only thing I could think to do to distract myself was play candy crush. But YOUR stupid (I love u) app won’t let my friend (singular) send me lives. If you don’t fix this issue, it’ll be ur car next time.

  • ahappystitcher Sally-Jane 💙💛🌻 (@ahappystitcher) reported

    @KatieFforde But while you 'waste' time playing inane games such as Spider Patience or Candy Crush etc your subconscious brain is still working out the problem you're wrestling with.

  • BarbaramerryG BarbaraMerry Geng (@BarbaramerryG) reported

    @VeganRachel I play candy crush - and I get stressed out from having to solve geometric spacing problems on a timer ⏰

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