Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
L'Ametlla del Vallès, Catalunya 2
Marseille, Provence-Alpes-Côte d'Azur 2
Kansas City, KS 1
Normanton, England 1
Brisbane, QLD 1
Brionne, Normandie 1
Incheon, Incheon 1
Bournemouth, England 1
Powell, OH 1
Lexington, KY 1
Neubrandenburg, Mecklenburg-Western Pomerania 1
Fouesnant, Bretagne 1
Roubaix, Hauts-de-France 1
Farmington Hills, MI 1
Gavà, Catalunya 1
Berlin, Land Berlin 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • geoff_wiv_a_g Geoffrey Christian (@geoff_wiv_a_g) reported from Sutton at Hone, England

    Anyone else experiencing problems with Candy Crush not opening? My body exists only because of This game

  • E100092837772 E1000 (@E100092837772) reported

    @CandyCrushSaga @RealChainGames GG now there is a real reason to play Candy crash

  • baileyruffing bail (@baileyruffing) reported

    the candy crush app isn’t working and im big mad

  • Alex_AniPac Alex - (@Alex_AniPac) reported

    @_Kenziepuff The problem with these "average gamer" statistics that get reported is that it considers people who play Candy Crush or Solitaire on their smartphone gamers for statistical purposes. 1/

  • Smitty_1911 Smitty from da Middie (@Smitty_1911) reported

    Why ain’t my candy crush working?

  • D1T_Ban BanD1T (@D1T_Ban) reported

    Gonna get called a fortnite kid but fortnite is depressing as **** now. The old map was so good and they ****** it up. They need to fix their map before I return to Xbox and switch to professional candy crush.

  • adarshi8 adarshi (@adarshi8) reported

    "i do NOT have a problem with authority!" i say aggressively after having lost my temper because Candy Crush recommended me a candy mix.

  • AmitMahay1988 Amit (@AmitMahay1988) reported

    @CandyCrushSaga @King_Games you guys have the most APPALLING customer service on the planet. 2 tickets logged, numerous amount of emails exchanged but because you couldn't resolve my issue, u ignore me...RUDE! What was my issue? Got a new phone and wanted my items moved...

  • telicfyi αστέρι σκόνη (@telicfyi) reported

    It's gotten to the point where even playing candy crush makes me go into rage, I swear these anger issues are controlling me not the other way around

  • jasmine_washy jas 🤍 (@jasmine_washy) reported

    Candy Crush isn’t working 🙃

  • ms_evey_ ΟωΩ_ΥΟψΓ_ΤΗΓΟωΩ🌹 (@ms_evey_) reported

    @munhu_washe28 Unotamba candy crush. Avoid other life problems

  • MJVanGogh MaryJane VanCough (@MJVanGogh) reported

    @CandyCrushSaga I’d pay to play if the game was set up better. As it stands, I started crushing a couple weeks ago and the game keeps giving me rewards on time limits super late at night... so I don’t get to actually use my rewards. So I won’t actually pay to play. Fix the bugs.

  • AmitMahay1988 Amit (@AmitMahay1988) reported

    @CandyCrushSaga @King_Games Top of that, your customer service...wow. They say in the email 'if there is anything I can help you with, let us know'...my 1st Issue is not even resolved and you stop replying to my emails. Multimillion dollar company from Ripping off your users!!!

  • badgalmarcar MCM (@badgalmarcar) reported

    Watching show on big screen and playing Candy Crush on little screen only way to fix hangover

  • _xMaryJaneB JessicaRabbit 💚 (@_xMaryJaneB) reported

    my candy crush not trying to load and that’s a problem 🥴

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