Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 4
L'Ametlla del Vallès, Catalunya 2
Cergy, Île-de-France 1
Barnet, England 1
Kansas City, KS 1
Normanton, England 1
Brisbane, QLD 1
Brionne, Normandie 1
Incheon, Incheon 1
Bournemouth, England 1
Powell, OH 1
Lexington, KY 1
Marseille, Provence-Alpes-Côte d'Azur 1
Neubrandenburg, Mecklenburg-Western Pomerania 1
Fouesnant, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • MarioFeared Mario Santos-Ramos (@MarioFeared) reported from Stockholms Kommun, Stockholm

    Wife has been stuck on a Candy level for over an hour and finally decided to ask for my help. Managed to finish the level in the first try. Even though I acted cocky, I got nervous. Been working with Candy Crush for almost 7 years now. Gotta keep my cred. #candycrush

  • toddyd2732 Todd Dobereiner (@toddyd2732) reported from Ruskin, Florida

    @King_Games I’ve been playing candy crush soda, a couple days ago I logged in and it went back to the beginning, I clicked on map and it’s started to load but the said Go online to to download! That was 3 days ago and it still says that! I play all the other King games,no problem

  • OGO51111 Alt_McMasterDisaster @OGO5111 (@OGO51111) reported from Gainesville, Florida

    @CandyCrushSaga You have a server down. Or something. I’m connected to the internet including CCSodaSaga but CCS isn’t recognizing my connection. 3 bars, Apple8 phone.

  • BagasSadewa_ Sadewa (@BagasSadewa_) reported from Wonodadi, Jawa Timur

    @Um_sansfess Offline : - Candy Crush Soda - Hunter Assassins - Crash of Cars Online : - Dragon City

  • RyanKGreene Ryan Kathleen Greene (@RyanKGreene) reported from Manhattan, New York

    @jpthefool I re-downloaded candy crush and I have a problem

  • flupibutt_daks mImI (@flupibutt_daks) reported from Quezon City, National Capital Region

    @Kenryan0003 @thejblancaflor @Mr_NiceeeGuy @BabyCrooner @CapptEnJack @yourcuddlebud @PerformerHottie @ZedddL @MushroomBaeby @akiAzn @Harvykng @AlterITguy @mistertwinkguy @ZodiacAries99 My problem ba sa candy crush

  • RohitUpman46 Rohit Sharma (@RohitUpman46) reported from Jaipur, State of Rājasthān

    @Apple @AppleSupport I think Apple compromised his product quality I have ordered iPhone 11 from @Flipkart lots of problems are coming with this product like heating and in few apps some noise are coming from speakers like shhhh whenever I am using like @CandyCrushSaga total

  • OnsinyoMoraa Moraa Onsinyo (@OnsinyoMoraa) reported from Nairobi, Nairobi

    @Peter_Jrn Sisemi ati mtu aanze kucheza candy crush. If someone has a complaint from a client of mine or there is an internal issue then that is my first priority. In the same way I will respect your hustle just respect mine.

  • flowersbloominn Tori🧚🏻‍♀️🦋 (@flowersbloominn) reported from Austin, Texas

    I have a problem. I have Candy Crush Saga AND Candy Crush Jelly and when I run out of lives on one I just switch to the other.........

  • felminnegan Melissa Finnegan (@felminnegan) reported from Liverpool, England

    Flexible working hours are my best mate and my worst enemy. Been awake since the crack of dawn but I’m still in bed playing Candy Crush instead of on route to my job

  • benlamputt Lamputt (@benlamputt) reported from Herefordshire, England

    Candy Crush never has problems like this! Sort it out @WWESuperCard @catdaddygames #WWESuperCard sick of it.

  • TerrancePryor Scare-ance Pryor (@TerrancePryor) reported from Harrison, New Jersey

    @AlizaPearl When they're dropping thousands a month on Candy Crush, there's a problem. The most I ever dropped was $5 just so I can avoid game-crashing ads. That's it.

  • empress_becca uNomthandazo (@empress_becca) reported from Cape Town, Western Cape

    Supposed to be working. I’ve been to the fridge 6 times and I’ve finished 17 levels of candy crush. Lol.

  • Joules_____ Eko Miami (@Joules_____) reported from Lagos, Lagos State

    People still playing candy crush have a very big problem letting go!

  • sneakertri Social Distancing Ceo (@sneakertri) reported from Toronto, Ontario

    You have a candy crush rip off app on your phone recording your every move because you agreed to terms and conditions. 5G is the least of your problem.

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