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Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Troyes, ACAL 1
Châtelet, Wallonia 1
Brighton, England 3
Paris, Île-de-France 1
Avranches, Normandy 1
Arras, Hauts-de-France 1
Bormes-les-Mimosas, Provence-Alpes-Côte d'Azur 1
Hayes, England 1
Antwerpen, Flanders 1
Lille, Hauts-de-France 1
Shelbyville, KY 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Cuauhtémoc, CDMX 1
Castelnau-le-Lez, Occitanie 1
Prince Rupert, BC 1
Zaragoza, Aragon 1
Northampton, England 1
Menden, NRW 1
Blairgowrie, Scotland 1
Messigny-et-Vantoux, Bourgogne-Franche-Comté 1
Atlanta, GA 1
Avon Lake, OH 1
Málaga, Andalusia 1
Lyons, NY 1
Angers, Pays de la Loire 1
Villamuriel de Cerrato, Castille and León 1
Pontiac, IL 1
Kowloon, Kowloon City 1
Gap, Provence-Alpes-Côte d'Azur 1
Méry-sur-Oise, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • alecsandrull
    Alex Minecan (@alecsandrull) reported

    Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

  • marylovesrafael
    mary mazzulla overeem melendez (@marylovesrafael) reported

    @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later

  • BobaCyclist
    Boba Cyclist 정 (@BobaCyclist) reported

    The crash also caused Officer McGinn to forfeit level 46,384 of Candy Crush.

  • NickGomenis
    Participator (@NickGomenis) reported

    @LateNightCandi_ 20-30% And im not including women who play mobile games like candy crush. Talking about real games. And I would actually agree except the last about 3-4 years has seen a massive industry wide push in high profile games and studios that feels 100% forced New ips, no issue

  • bttldog
    Microscopic Animal (@bttldog) reported

    @Hockey_ftw @SkolRant He’s ignoring the actual questions people consider when considering children in favor of diminishing the problems. It’s pure ignorance. There are real addressable reasons, candy crush is not one of them.

  • JakeCakeMorgan
    Jake Morgan (@JakeCakeMorgan) reported

    Just got out of Backrooms. Was mostly children actually, but the issues came from the parents in this one! One mother was playing Candy Crush the entire time! I asked her nicely to put it away twice and she yelled at me both times. She then caused a scene when somebody else asked

  • WitchyCnut
    #1 Bog Rotter (@WitchyCnut) reported

    @Hunterrowell61 @60Minutes @BenSasse I agree with this as well - I think it’s a multifaceted issue and trying to boil it down in a character limited space is a disservice to the discussion. I just refuse to be insulted by the argument of Mr. Candy Crush

  • crtweeting1
    crtweeting (@crtweeting1) reported

    @thomaslhorrocks His “Candy Crush” meant being online and disconnected. Explain people not dating, social issues, depression. When isolated, don’t have children.

  • JSBlackFrost84
    JSBlackFrost84 - Retired Console Warlord - Xbox 💀 (@JSBlackFrost84) reported

    @CharmCityGames @SmokeCapone @asha_shar The whole deal was mainly for COD bro you gotta at least be honest no one on Xbox cared about Crash Bandicoot or Candy crush or WOW

  • DJH32X
    DJH32X (@DJH32X) reported

    @PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.

  • RyanHampton
    Ryan (@RyanHampton) reported

    People need to quit strawmanning this. The dude didn't say "if we get rid of candy crush the birthrate will explode exponentially." Now ,there are probably a myriad of reasons why you can't afford a studio apartment off your college degree and your parents could afford a house off of your non-educated dad's income. Part of that is probably because of the racket the government has turned higher education into. Your dad may have had more marketable skills despite his lack of educational affluence. It's possible to call attention to the problems of being distracted by cell phones and recognize structural economic issues at the same time. But it's also worth noting that the solutions to these structural economic issues often aren't what a lot of people think they are.

  • ian_90211
    Ian ☀️🌴🎥 (@ian_90211) reported

    @BriansBeacon @60Minutes You also have to ask people why they're not having their second or third child or whatever. In my case it was fertility issues plus health issues plus finances that made us stop at one. Oh and Candy Crush obviously.

  • ImaginaryVoid
    Void (@ImaginaryVoid) reported

    An anon post rexosted by BAP and other anons just got taken down for “violating the rules” when it was calling Ben Sasse totally out of touch for saying “candy crush is the problem” ending with “kill yourself” It wasn’t even his account, it was a 60 minutes clip, we can’t even use edgy quips to express frustration anymore New regime same as old regime (except the new ones rules are arbitrary)

  • jakehmccoy
    Jake McCoy (@jakehmccoy) reported

    This is, of course, totally in bad faith but if you extrapolate "ban candy crush" to what Sasse actually means, I would take the "ban candy crush" side as the heavy favorite. There is no amount of money or accommodation that will restore fertility. Yet another problem that we have tried and failed to GDP ourselves out of.

  • Slippitopia
    happy fruit (@Slippitopia) reported

    @KFalexthegreat @RushBaby1980 Easy to exude quiet and pensive when taxes pay for your healthcare. To so openly hate the poor and sick (and then blame the world's problems on children playing candy crush) like he does is vile.

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