Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 7
Castellbisbal, Catalunya 2
Kansas City, MO 1
Laguna Niguel, CA 1
Watford, England 1
Plusquellec, Bretagne 1
Nancy, ACAL 1
Billy-sur-Aisne, Hauts-de-France 1
Valencia, Comunitat Valenciana 1
Madrid, Comunidad de Madrid 1
Chartres, Centre-Val de Loire 1
Rouen, Normandie 1
Roubaix, Hauts-de-France 1
Boston, MA 1
Middlesbrough, England 1
Stevens Point, WI 1
Mulhouse, ACAL 1
Coatbridge, Scotland 1
Recklinghausen, NRW 1
London, England 1
Cergy, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • DominicDaOG Dom (@DominicDaOG) reported

    @ohimesamadesuwa Still working on that Candy Crush esports league I respect it

  • vulcan_sheb shelb (@vulcan_sheb) reported

    @CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.

  • Erinsheis Erin (@Erinsheis) reported

    @heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.

  • mark_dunny10 Mark Dunn (@mark_dunny10) reported

    @CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking

  • HollyW8523 Holly (@HollyW8523) reported

    @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

  • SofiaDeeMelo Sof (@SofiaDeeMelo) reported

    Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

  • DanielW83655886 Daniel Watson (@DanielW83655886) reported

    @marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.

  • Anxious_Italian Peppino Spaghetti (@Anxious_Italian) reported

    @JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game

  • 6wardumaine 🎲ChristyYamaguchi🎲 (@6wardumaine) reported

    3rd shift what we doing besides working!? Me: Playing candy crush

  • eng2311 Scott Everett (@eng2311) reported

    @CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?

  • Cec1ly_Ward Cecily Ward (@Cec1ly_Ward) reported

    game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars

  • LenValyrian Principal Ava’s DoppleGanger (@LenValyrian) reported

    @LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush

  • Liza_Brits Liza Brits (@Liza_Brits) reported

    @CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.

  • jessicashcarti ice jj fish (@jessicashcarti) reported

    candy crush is the reason i have issues

  • Mezulynscorner 🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported

    @CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.

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