Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Troyes, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Brighton, England | 3 |
| Paris, Île-de-France | 1 |
| Avranches, Normandy | 1 |
| Arras, Hauts-de-France | 1 |
| Bormes-les-Mimosas, Provence-Alpes-Côte d'Azur | 1 |
| Hayes, England | 1 |
| Antwerpen, Flanders | 1 |
| Lille, Hauts-de-France | 1 |
| Shelbyville, KY | 1 |
| Le Puy-en-Velay, Auvergne-Rhône-Alpes | 1 |
| Cuauhtémoc, CDMX | 1 |
| Castelnau-le-Lez, Occitanie | 1 |
| Prince Rupert, BC | 1 |
| Zaragoza, Aragon | 1 |
| Northampton, England | 1 |
| Menden, NRW | 1 |
| Blairgowrie, Scotland | 1 |
| Messigny-et-Vantoux, Bourgogne-Franche-Comté | 1 |
| Atlanta, GA | 1 |
| Avon Lake, OH | 1 |
| Málaga, Andalusia | 1 |
| Lyons, NY | 1 |
| Angers, Pays de la Loire | 1 |
| Villamuriel de Cerrato, Castille and León | 1 |
| Pontiac, IL | 1 |
| Kowloon, Kowloon City | 1 |
| Gap, Provence-Alpes-Côte d'Azur | 1 |
| Méry-sur-Oise, Île-de-France | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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#1 Bog Rotter (@WitchyCnut) reported@Hunterrowell61 @60Minutes @BenSasse I agree with this as well - I think it’s a multifaceted issue and trying to boil it down in a character limited space is a disservice to the discussion. I just refuse to be insulted by the argument of Mr. Candy Crush
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dil (@khylnq) reported@KJavierFM mf got serious skill issue and blame it on the game. go uninstall the game and play some candy crush instead
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Unc McTight (6'2") (@boomerton35) reported@jakehmccoy Country is being looted and has been for 30 years thats the problem His interview is an effort to deny that by blaming candy crush lol
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breezy (@macrocephalyy) reported@mattsheehan92 @kenklippenstein He using candy crush as an example. Thats many in his generation example of phone addiction. He doesn’t mean literally just candy crush is the cause of problems. Use some critical thinking
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Byron White (@JusticeWhizzer) reported@JDCocchiarella Agreed, good riddance. Maybe address the actual issues causing a decline in birth rates instead of blaming the younger generation and “Candy Crush.”
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Matt Gerken (@matt_gerken) reported@rpwbrowne To say they don’t have the IP is crazy. Elder Scrolls Fallout Doom Quake Wolfenstein Minecraft Overwatch Call of Duty Candy Crush Crash Bandicoot Diablo Guitar Hero King’s Quest Space Quest Spyro the Dragon StarCraft Tenchu Tony Hawk’s Pro Skater World of Warcraft Fable etc
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Elizabeth (@MizzLizzee) reported@60Minutes Oh yeah, Candy Crush is the problem. Disingenuous bullshit.
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tshi art (@ArtTshi) reported@UmberHouse @Sir_Dammed Yes, *I* make it a quality issue. The whole problem, at its core, is a quality issue. Anyone can eat cheap fast food, that doesn't make everyone a gourmet. Just like anyone can play candy crush and that doesn't make them gamers
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Witness Protection (@WitnessPro96736) reportedyou kids are so spoiled when i was your age we didn't have space aliens controlling our brains! we had to do it ourselves! and candy crush was called bejeweled! and a warcraft raid needed an MSN screen-name sign in! and when your girlfriend telephoned your mom picked up!
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The Welder (@RadiatedEngine) reportedBack to playing candy crush. He may have a problem-
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Ethan Winters (@EthanWinters529) reported@chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important
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Simon Acerton (@SAcerton) reported@CREID2852 @Empty_America Candy Crush is played a few hours a day, a huge chunk of the players way past fertility. What our society does, keep trying the same stupid solutions is the very definition of insanity. The reality is, there is not fix and we don't need one.
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Digital Financial Market (@BestCryptoTwits) reported@KnowingBetterYT No one working is playing Candy Crush you stupid idiot
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Medi Zerovan (@medi0) reported@Lfromthenorth @TenshiTTV I don't mean that you are lying. But here is my problem: people online are just nicknames. You can say, well, but there are games where voice is a must. Ok. But SC2 or non-teamed shooters are not like that. Still, we do not see girls playing them. Unlike Sims. Or Candy Crush.
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Anish Moonka (@anishmoonka) reportedThe new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.
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