Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Troyes, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Brighton, England | 3 |
| Paris, Île-de-France | 1 |
| Avranches, Normandy | 1 |
| Arras, Hauts-de-France | 1 |
| Bormes-les-Mimosas, Provence-Alpes-Côte d'Azur | 1 |
| Hayes, England | 1 |
| Antwerpen, Flanders | 1 |
| Lille, Hauts-de-France | 1 |
| Shelbyville, KY | 1 |
| Le Puy-en-Velay, Auvergne-Rhône-Alpes | 1 |
| Cuauhtémoc, CDMX | 1 |
| Castelnau-le-Lez, Occitanie | 1 |
| Prince Rupert, BC | 1 |
| Zaragoza, Aragon | 1 |
| Northampton, England | 1 |
| Menden, NRW | 1 |
| Blairgowrie, Scotland | 1 |
| Messigny-et-Vantoux, Bourgogne-Franche-Comté | 1 |
| Atlanta, GA | 1 |
| Avon Lake, OH | 1 |
| Málaga, Andalusia | 1 |
| Lyons, NY | 1 |
| Angers, Pays de la Loire | 1 |
| Villamuriel de Cerrato, Castille and León | 1 |
| Pontiac, IL | 1 |
| Kowloon, Kowloon City | 1 |
| Gap, Provence-Alpes-Côte d'Azur | 1 |
| Méry-sur-Oise, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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🎮🏚️Bloodrocutioner (血殺人)📸🤘 (@Bl00dr0cuti0ner) reported@60Minutes Candy Crush...damn this dude hasnt been outside lately has he? How is that even relevant to any of the issues we have today in 2026? Lmao
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bendell werry x (@AliceNNderfold) reportedFor all but four years of my life I have lived without a personal computer. In college, I used the computer labs… it was wonderful, in comparison to later experiences, to have pals nearby suffering like you were. My first computer was an Apple laptop. I had never used Apple before. It sat on a quilt I was using as a table cover for three years while the credit card they had advertised for its “affordability” accrued interest so fast that I ultimately paid three times the original price. I only used it to check email haha (it turned out that, indeed, reality television and a full time job were enough and back then Survivor was it…I looked forward all week to the next episode.) I sold that laptop in a Panera for $600. Not bad for used, but barely. My second computer was a gift from a well off would-be boyfriend who thought a huge touch screen Lenovo was the right guess. I used it to conquer Candy Crush while listening to Obama lecture from the t. v. in the adjacent room. Then, out of nowhere, this monster computer/monitor combo went dark. I knew nothing about computers, I was a chemical engineering turned English major: I had avoided computers like the plague. (It dawns on me now how my first memory of computers was in about the second or third grade where I won an award for a paragraph I wrote on a computer screen detailing my plans to sell the most school candy bars that year and win a bike. Maybe it wasn’t for my writing ability, after all??) So, the Lenovo died and I couldn’t fix it or replace it…. It’s ok, I felt I had thoroughly whooped both candy crush and candy soda crush and that must be it,so I went out back to dig in the dirt.
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KHudsonStories (@KMH_Stories) reportedGen-Z is not lazy or stupid, and telling them they are will just make things worse. They have executive function issues as a result of being handed a screen ever since they were children by moms who became addicted to candy crush by the time the kids were around 7.
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Walnut Ave Value (@walnutavevalue) reportedLow TFR is a problem, but Candy crush is red herring here. Real problem is expensive housing. Need real incentives like 33% off taxes for every child under 18
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✌️ (@magantifa) reported@mpm773 @CWBChicago Nah not really. Main problem is nobody wants to work anymore. Cops would rather play candy crush in their cars for their shift
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Squeegee McGriddles (@OneinaGarillion) reported@arcanistsaphras @56pearo People have a problem with the direction the entire art is taking and the other person is spot on the money with blaming you for it. Saying "its not that bad" because they throw you crumbs is the saddest form a consumer can take. I wish people like you would stick to Candy Crush
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Kira Brook (@KiraBrook) reported@kananaskinyeti they also have no problem with the vampire capitalists rigging everything online with casino addiction marketing, all those candy crush games of sparkle and jingle made to psychologically snare them in a dopamine loop to suck money out of them.
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Half Street HighRise (@halfstreetHR) reported@60Minutes Create problem. Blame candy crush and wash hands.
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Anish Moonka (@anishmoonka) reportedThe new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.
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mary mazzulla overeem melendez (@marylovesrafael) reported@CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later
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Jake McCoy (@jakehmccoy) reportedThis is, of course, totally in bad faith but if you extrapolate "ban candy crush" to what Sasse actually means, I would take the "ban candy crush" side as the heavy favorite. There is no amount of money or accommodation that will restore fertility. Yet another problem that we have tried and failed to GDP ourselves out of.
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Paul Kuharsky (@PaulKuharskyNFL) reported@JaredStillman And no one told me he was sleeping and playing Candy Crush while others were doing their work. May have had issue last, those were not them.
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tina.w (@MaybeTina_) reportedY’all be in the atm playing candy crush and that’s my issue
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Adam Lyttle (@adamlyttleapps) reportedBeen working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before
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Lord Vigilant (@Lord_Vigilant_) reported@Anaya_sharma876 Crash... shove ads down my throat... try to force me to use Bing and Edge at every chance. I really wish Linux did a better job of showing me ads for Candy Crush and a search engine that has only gotten worse lately... Linux needs to master how to SUCK LESS