Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ville Platte, LA 2
Leicester, NC 2
Farmington Hills, MI 1
Gavà, Catalunya 1
Berlin, Land Berlin 1
Badalona, Catalunya 1
Lexington, KY 1
Warner Robins, GA 1
Kansas City, MO 1
Whitehall, WI 1
Lille, Hauts-de-France 1
Bolton, England 1
Nürnberg, Bavaria 1
Bourges, Centre-Val de Loire 1
Burke, VA 1
Highland Park, IL 1
Zapopan, JAL 1
Knoxville, IA 1
Rohnert Park, CA 1
Gallup, NM 1
Cottageville, SC 1
Harkema, fr 1
Beaver Dam, WI 1
Digoin, Bourgogne-Franche-Comté 1
Dettingen an der Iller, Baden-Württemberg Region 1
Memphis, TN 1
New Castle, IN 1
Holly Ridge, NC 1
Melksham, England 1
Köln, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • eroticaprincess 🅼🆁🆂. 🆆🅰🅺🅰🅽🅰 🅶🅾🅹🅾 (@eroticaprincess) reported

    @King_Games has deleted ALL OF MY PROGRESS for my Candy Crush Saga games! and I can't even access my account anymore! I've done EVERYTHING to retrieve it and NOTHING'S working! not that it matters because ALL OF MY PROGRESS OVER THE YEARS IS FOREVER GONE!!! 🤬

  • PATRICIAYTC Patricia ♡ (@PATRICIAYTC) reported

    I downloaded candy crush 2 weeks ago and now I’m on level 746. I think this is a problem now …

  • FateImperius Imperius Fate (@FateImperius) reported

    @FN_Assist Issues added in v20.10: - Even Candy Crush has better server performance. - Reloading is buggy when you stop sprinting. - You can't slide anymore after sprinting. - Sprinting causes hitching and jittering on player's movement.

  • Solfix Solfix (@Solfix) reported

    @CandyCrushSaga are you going to fix 11473? actually CC has became the most boring game in the world. thanks microsoft

  • Kiiiiiiirsten bird queen 𓅿 (@Kiiiiiiirsten) reported

    Made it to level 4000 on candy crush. I have a ******* problem

  • Liviapronzato Livia P. Pronzato (@Liviapronzato) reported

    I Candy Crush my problems away.

  • mx2898 METAMAX (@mx2898) reported

    @AltcoinDailyio $WAS @WasderGG . Professional team with backgrounds at Reebok and King Games (Candy Crush). They have a working app with 500k users. Get in below 10m mc 👀

  • AceCruzat Ace Cruzat (@AceCruzat) reported

    @CandyCrushSaga why do you always crash and ruin my streaks?!?! I’m so mad

  • MultiSuperGP MultiSuper GamerPerson (@MultiSuperGP) reported

    @FuuTop1 @HaloGaming08 Activision makes Crash, COD, Spyro, Tony Hawk, Diablo, Warcraft, Starcraft, Overwatch (which is huge btw), Candy Crush etc, opposed to Ubisoft who rarely puts out a good games and the games the do still make either loss their identity or painfully generic.

  • dmc_dutch DmcDutch (@dmc_dutch) reported

    @SportEnth1 @F1 Stroll “didn’t expect” Latifi to be on it again. Shouldn’t he be looking in his mirrors instead of expecting things? It’s Formula 1, not Candy Crush. 100% Stoll’s fault. And a blue flag for no reason (that made Latifi slow down for Stroll to pass)

  • YE0NJEN en; MC YEONJUN (@YE0NJEN) reported

    NOOO i always was able to play candy crush on the laptop but now it's not working anymore??????'

  • Bibipolarpj1 Mr No One (@Bibipolarpj1) reported

    I'm not gonna lie; I get massively pissed off with "friends" not replying to messages. "Oh, sorry, I was too busy" No, **** you, you are playing Candy Crush or you're on fb or whatever, you have time to reply to me. But I've realised that's not and has never been the problem

  • mister_pwr Marco (@mister_pwr) reported

    @Tyler33755568 @Halo In their latest update they literally speak about recruiting new hires. Is someone even still working over there? Candy Crush gets more content than Infinite. We will have to wait at least another year or two to have some good progression system or even more maps and modes lol

  • kestrol KAY🧟‍♂️ (@kestrol) reported

    @cryptogems555 @PuzzlesCrusade is a mix of Candy Crush and Warcraft? So the mechanics, the user interface so to speak is the one you should remember from candy crush. It feels like candy crash with more warcraft action style... are you up for a game?

  • _krissnicolee_ Kristin (@_krissnicolee_) reported

    Anyone else having trouble using #Facebook to sign in on @CandyCrushSaga ?? Mine keeps saying there was a connection error. It’s been saying that all morning, and if I lose my levels, I’m going to be very pissed off😒 #CandyCrush

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