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Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Arras, Hauts-de-France 1
Bormes-les-Mimosas, Provence-Alpes-Côte d'Azur 1
Hayes, England 1
Antwerpen, Flanders 1
Lille, Hauts-de-France 1
Shelbyville, KY 1
Le Puy-en-Velay, Auvergne-Rhône-Alpes 1
Cuauhtémoc, CDMX 1
Castelnau-le-Lez, Occitanie 1
Prince Rupert, BC 1
Zaragoza, Aragon 1
Northampton, England 1
Menden, NRW 1
Blairgowrie, Scotland 1
Messigny-et-Vantoux, Bourgogne-Franche-Comté 1
Atlanta, GA 1
Avon Lake, OH 1
Málaga, Andalusia 1
Lyons, NY 1
Angers, Pays de la Loire 1
Villamuriel de Cerrato, Castille and León 1
Pontiac, IL 1
Kowloon, Kowloon City 1
Gap, Provence-Alpes-Côte d'Azur 1
Méry-sur-Oise, Île-de-France 1
Madrid, Madrid 1
Brighton, England 1
Argenteuil, Île-de-France 1
City of Sunset Valley, TX 1
Mandan, ND 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeCakeMorgan
    Jake Morgan (@JakeCakeMorgan) reported

    Just got out of Backrooms. Was mostly children actually, but the issues came from the parents in this one! One mother was playing Candy Crush the entire time! I asked her nicely to put it away twice and she yelled at me both times. She then caused a scene when somebody else asked

  • greggcarey
    Gregg Carey (@greggcarey) reported

    @fishstark @BenSasse Replacement rate in Sweden is lower than the US at 1.4. They have like 60 weeks of parental leave. There is a broader issue at play than candy crush or parental leave.

  • DURININININININ
    Durin (@DURININININININ) reported

    @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

  • Kris_Kristoff16
    Kris (@Kris_Kristoff16) reported

    They’ll blame candy crush before they’ll blame the actual problem…

  • Bowserguy621
    Bowserguy62 (@Bowserguy621) reported

    @jaderants @AI_EmeraldApple Majority of gamers are men..... They include candy crush in those demographics which skews into all the women who play it on their phones and iPads....... And also no man had an issue with lightning from FF, Samus from Metroid, or even Lara from tomb raider

  • Ange1736496
    Ange (@Ange1736496) reported

    @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

  • mymets86
    craig shostak (@mymets86) reported

    @msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.

  • springbonni1987
    Springbonni1987 (@springbonni1987) reported

    Although I am happy Crash on the Run is coming back, but come on the company could’ve used actual screenshots instead of fake generated AI images (Also Crash > Candy Crush, no question)

  • turtledome
    papuc (@turtledome) reported

    @Grummz Unbelievable they have 2500+ people working on… Candy Crush !?

  • Hetty714
    Scotty J (@Hetty714) reported

    @60Minutes Imagine thinking "candy crush" is a problem but the inability for the average American wage earner to be able to afford an average standard of living isn't even considered? wtf man. Who's trying to have kids when no one can afford them?

  • kev61185
    Kevin Koller (@kev61185) reported

    @Troutski__ Too much Candy Crush, Troutski. That's your problem...

  • alecsandrull
    Alex Minecan (@alecsandrull) reported

    Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

  • NickGomenis
    Participator (@NickGomenis) reported

    @LateNightCandi_ 20-30% And im not including women who play mobile games like candy crush. Talking about real games. And I would actually agree except the last about 3-4 years has seen a massive industry wide push in high profile games and studios that feels 100% forced New ips, no issue

  • ImaginaryVoid
    Void (@ImaginaryVoid) reported

    An anon post rexosted by BAP and other anons just got taken down for “violating the rules” when it was calling Ben Sasse totally out of touch for saying “candy crush is the problem” ending with “kill yourself” It wasn’t even his account, it was a 60 minutes clip, we can’t even use edgy quips to express frustration anymore New regime same as old regime (except the new ones rules are arbitrary)

  • ashamancurtis
    Asha'man Curtis 🇺🇸 (@ashamancurtis) reported

    @mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.

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