Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lexington, KY 2
Marseille, Provence-Alpes-Côte d'Azur 2
L'Ametlla del Vallès, Catalunya 1
Bournemouth, England 1
Powell, OH 1
Neubrandenburg, Mecklenburg-Western Pomerania 1
Fouesnant, Bretagne 1
Roubaix, Hauts-de-France 1
Farmington Hills, MI 1
Gavà, Catalunya 1
Berlin, Land Berlin 1
Badalona, Catalunya 1
Warner Robins, GA 1
Kansas City, MO 1
Whitehall, WI 1
Lille, Hauts-de-France 1
Bolton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • GregRose5 Greg Rose (@GregRose5) reported

    @CandyCrushSaga @Sea_Witch912 The game then freezes with no error messages.

  • movieIuvr bianca (@movieIuvr) reported

    from my first day working from the first SECOND I KNEW i told everyone “if i ever have to work with them ALONE, it’s going to be the worst experience of my life.” and i was right. im sitting here listening to their weird dry humor and excessive flirting while playing candy crush

  • lisdenbishops Dan Lisden | Professional Gaslighter (@lisdenbishops) reported

    @vetomobishops @ScalednClikkie @nillsbishops all i do is play candy crush and tweet :( need my younger residents to fix the interwebs because i don’t know how to do it

  • Jakes4D Jake4D #BlackLivesMatter (@Jakes4D) reported

    @WingsBling Before candy crush existed there were clones on phones. Flip phones. The problem is its a simple mechanic that's over used and not advertised as the Core of the game. I hate them all.

  • JamesColinP_ j  (@JamesColinP_) reported

    Spent the whole day playing candy crush instead of working xDxDxD

  • _Colt_grice_ 👑 Colt Grice 🌿 (@_Colt_grice_) reported

    @xielynx Meanwhile I see senior adults playing Candy Crush so I don’t see the problem here except agism.

  • deazzurafaathir Faathir de. A | afungarden.tez (@deazzurafaathir) reported

    Candy crush please fix ur frickin RnG ffs

  • nahhh__jelly zeugirdorylellan (@nahhh__jelly) reported

    I’m about to give someone my candy crush login BC I CANNOT PASS THIS DAMN LEVEL 😭😤

  • georgebazz1 Jubak (@georgebazz1) reported

    @__hypthshawry @Haleewin You should have saved ur progress on either Facebook or Gmail, so that once u login to a new device and you can always continue from where u stopped, my candy crush has survived through 3phones, I'm at over stage 3000 now, some people don reach level 5k and above sef

  • John_YCF John F (@John_YCF) reported

    @CandyCrushSaga Tried to change password, but the website is still down (only showing the King logo.) Please get it fix. Thanks.

  • Sea_Witch912 Solstice (@Sea_Witch912) reported

    @CandyCrushSaga is there a problem with candy crush saga? Started yesterday, when i get the the end of a game ( whether i win or not) the game jist greys out and freezes, i have to keep tuning ipad off… all IOS software is updated

  • SaamyaKrishna with EXO 🌹 (@SaamyaKrishna) reported

    oh wow i emailed candy crush and they just fixed my issue instantly .. got all my progress back.. thanks @CandyCrushSaga

  • EddTheDick Eddie (@EddTheDick) reported

    @CorralBlowback The squinty-eyed ******* is probably hoping this will help people forget about Candy Crush. Anyone who voted for this man is mentally deficient. You try playing a mobile game when you should be working, get caught and see if you’re in a job much longer..

  • haeyiruw Wuri (@haeyiruw) reported

    @CandyCrushSaga Hi, it's also happen to me. Couldn't login or change my password. I've done any recommendation/step through link you send in email but none of them work.

  • angelbear2319 Kristie Miller (@angelbear2319) reported

    @CandyCrushSoda sent a tweet with my problem and still no answer, on candy crush soda you are suppose to get rewards when you reach the next level well my team went from 12 to 13 and I never got anything and refreshed and still no rewards why?????? I would like mine

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