Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:
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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| L'Ametlla del Vallès, Catalunya | 2 |
| Lexington, KY | 2 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| Brisbane, QLD | 1 |
| Brionne, Normandie | 1 |
| Incheon, Incheon | 1 |
| Bournemouth, England | 1 |
| Powell, OH | 1 |
| Neubrandenburg, Mecklenburg-Western Pomerania | 1 |
| Fouesnant, Bretagne | 1 |
| Roubaix, Hauts-de-France | 1 |
| Farmington Hills, MI | 1 |
| Gavà, Catalunya | 1 |
| Berlin, Land Berlin | 1 |
| Badalona, Catalunya | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Cursed Kevin
(@cursed_kevin) reported
Another thing to note here too is that Activision also owns King, the Candy Crush/Crash on the Run studio. Don’t give them your hard earned cash also, as is the nature of scummy *** MTX.
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Shreeam
(@ShreeamModi) reported
I have a huge problem in my life, my parents are addicted to Candy Crush more than I to Minecraft, I don't know if I have to be confused or happy or sad...
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Ameera Steward
(@ameerasteward) reported
The fact that my “friends” won’t send me lives on candy crush is a huge problem
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🤧
(@S4swashbuckler) reported
@Mami_waterr Exactly. Like Candy crush is the source of all my anger issues. If they don’t unhand me from this level, this might be my joker story! 😭
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Vicki Lee Sloan
(@Purple_Sage710) reported
@CandyCrushSaga I have been receiving this error message when trying to play Candy Crush for the past 24 hours. "You have experienced an error that we are working hard to fix. Please try again in a moment" Other users on the same computer have been able to play, please explain
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Guinho do 🍓
(@abrunalourenco) reported
@ThalesFS98 1 Crash 2 guitar hero 3 Just dance 4 candy crush Kkkkkkkkkkkkkkkkk
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Harrogate News
(@GapMediaCo) reported
@ATVI_AB The company that owns Crash Bandicoot, Call of Duty, and Candy Crush fostered a culture so toxic and misogynistic that an employee took her own life on a work trip.
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wheresmytrain
(@WheresMyTrainAt) reported
We unfortunately inform you trains today will be slow as our station staff are playing candy crush
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Rach
(@rach_mccarth) reported
@CandyCrushSaga IT DID IT AGAIN. CANDY CRUSH PLEASE FIX THIS OR SO HELP ME GOD
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itsjustme
(@Truthfully11) reported
@CandyCrushSaga can't seem to find a way to reach your support anywhere! there is a problem with the game when I'm out of lives and I choose to watch a video to get more lives, I watch the video but then I don't get the lives... it says "video not available" please check thnx
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Lhean's Candy
(@ItsLheansCandy) reported
The phone was not working and decide to restore, then it's over, i don't recover any Candy Crush Saga videos anymore, i'll reupload super hard levels, nightmarishly hard levels and last levels again, #DownbutNotout, It's already 2.0 version. See ya again for the uploads.
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ripley 😈
(@gomjabbars) reported
candy crush you insolent ***** give me my daily login gift
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Patrick Edwards
(@pedwards1024) reported
@CandyCrushSaga Hey I was looking to get some help on the candy crush game. I've had an issue twice today using gold bars to get extra moves and the app freezes and makes me reboot. And it still took my bars.
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salome pinto
(@sapphia) reported
@SamsungIndia I thank you for the phone call by Jay from your department. I wish you couldsettle my issue at the earliest. I am undergoing a miserable time with students unable grasp my lecture coz of volume issues. Can't relax with candy crush as the game hangs midway. Dilemma
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ann
(@ArtetaWenger_FC) reported
@CandyCrushSaga should come up with a way of letting us login using emails, coz rn I want to get a new phone and I'm not willing to start from level 1again. That's a waste of my Time. Might as well never bother to download candy crush again. lol
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