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Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lyon, Auvergne-Rhône-Alpes 1
Brighton, England 4
Montceaux-lès-Provins, Île-de-France 1
Delhi, NCT 1
Montélimar, Auvergne-Rhône-Alpes 1
Jujurieux, Auvergne-Rhône-Alpes 1
Boppard, Rheinland-Pfalz 1
Torrington, CT 1
Cametá, PA 1
Paulista, PE 1
Rondonópolis, MT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • Dratuna_
    𝔇𝔯𝔞𝔱𝔲𝔫𝔞 (@Dratuna_) reported

    You remember when Facebook was the go-to social media for gacha games back then? It's because that social media site had one huge selling point; It was the only social media that let you save your progress across devices. Say for example you upgrade your phone but need to move your account to your new device. That's where Facebook's login feature comes in for games like Clash of Clans, Candy Crush, and even those Korean gacha games.

  • Blacknatwatch
    Lakota Ma'am (@Blacknatwatch) reported

    @SmashJT The problem Anita has is that her company advocates for representation of groups that don't buy many video games. Women overwhelmingly play stuff like the Sims or Candy Crush. It actively hurts these companies when they try to market to their non-core demographics (men).

  • marylovesrafael
    mary mazzulla overeem melendez (@marylovesrafael) reported

    @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later

  • DJH32X
    DJH32X (@DJH32X) reported

    @PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.

  • grapesrosman
    Gabe Rosner (@grapesrosman) reported

    I think it’s crazy that, in a city where idling a car is illegal, this morning I passed at least 250 EMPTY NYPD vehicles, all idling with their windows open. Summer Streets feels like a huge police grift I swear the Candy Crush servers will crash today @NYC_DOT @NYCMayor

  • TanningChatumm
    TanningChatum (@TanningChatumm) reported

    @transromano Now do this for cops playing candy crush and padding their pension in their last couple of year working.

  • RijnHartman
    Rijn (@RijnHartman) reported

    my coding tool has a daily login streak, banked resets, referral rewards, and a 30-day expiry timer candy crush shipped this exact economy in 2012

  • ItsDeeAccount
    ʚїɞ Khun Dee ดี (@ItsDeeAccount) reported

    I was feeling really sleepy, even coffee wasn't working anymore. Put on my headphones and played Candy Crush for a bit, and suddenly I'm wide awake again 😌

  • YvonneOots60013
    Yvonne Oots (@YvonneOots60013) reported

    @King_Games When will your game "Candy Crush Soda Saga" be back to working on facebook. it says you are working hard to fix the problem

  • darkprometheus1
    darkprometheus112 (@darkprometheus1) reported

    @JohnnyGaming9 @khaliltooshort Yeah this isnt true because men and women play different genres entirely which is where the issues in making games are. Also, this stat likely includes mobile gaming which is a joke. The stats need to show how many people console and apC game. Not mobile. Every phone had candy crush on it for example. That doesnt mean upu are a gamer.

  • brianonhere
    brian (@brianonhere) reported

    Like who are we trying to convince here. Vickie Palladino? Or the average working person who can easily understand that paying some fat idiot triple overtime to play Candy Crush when he's not beating up homeless guys means their kids teacher now has 50 other kids in their class

  • MHanarose21
    MonsterH21&Hannah Hanalia (@MHanarose21) reported

    WHAT ******** YOU PUTTING SUBWAY SURFER, YOU THINK SUBWAY SURFER ARE "AWESOME" AND "BETTER" IN THIS YEAR THAN ANOTHER GAMES HAVE BETTER EVEN ESPORTS SAME AS CANDY CRUSH, WHAT A STUPID WESTERN PLAYER AND PEOPLE. Note: For Favorite Player, no problem for me.

  • BobaCyclist
    Boba Cyclist 정 (@BobaCyclist) reported

    The crash also caused Officer McGinn to forfeit level 46,384 of Candy Crush.

  • prewardarkroom
    30 (@prewardarkroom) reported

    LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

  • alexpagepilot
    Alex Minecan (@alexpagepilot) reported

    meta's ad dashboard is blending your numbers and hiding where your money actually goes. here's the report that shows the truth ads manager > select any campaign > breakdown > by placement what you'll see: your $6 CPM is actually $14 on facebook feed (where people buy) blended with $2 on audience network (where people accidentally tap while playing candy crush). meta averages them to make the number look good. your "cost per impression" looks cheap. your cost per BUYING impression is 2-3x higher than the dashboard shows the fix: go to ad set level > placements > manual placements > uncheck audience network entirely. also uncheck messenger. these placements inflate your reach with garbage impressions from people who will never buy. they exist so meta can charge you for volume one operator turned off audience network and messenger. dashboard CPM went from $8 to $13. cost per PURCHASE went from $22 to $14. the CPM looked worse. the results got better. because every impression now went to a placement where people actually shop while you're there: breakdown > by time of day. you'll see which hours convert and which burn money. most stores: 10am-3pm weekdays is the lowest converting window. 9-11pm weeknights is the highest. you're paying the same rate for both. schedule your ads to increase spend during the hours that convert and decrease during the hours that don't. same total budget. more conversions

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