Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:

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candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 4
L'Ametlla del Vallès, Catalunya 2
Coatbridge, Scotland 1
Recklinghausen, NRW 1
London, England 1
Cergy, Île-de-France 1
Barnet, England 1
Kansas City, KS 1
Normanton, England 1
Brisbane, QLD 1
Brionne, Normandie 1
Incheon, Incheon 1
Bournemouth, England 1
Powell, OH 1
Lexington, KY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @CandyCrushSaga Please fix level 2213 on iOS. UFO’s constantly fire third wrapped candy in top left of bottom right and don’t target popcorn in middle. Over 100 attempts now and same each time. The level has become impossible.

  • Msglaser1 MsGlaser (@Msglaser1) reported

    @CandyCrushSaga Please help. Candy Crush Saga is running in slow motion. Read all the support still not working right.

  • JamessRXXX James❌❌❌ (@JamessRXXX) reported

    @CandyCrushSaga Better fix the problem with receiving lives???

  • frenchtom34 Frenchie 🇫🇷 (@frenchtom34) reported

    My problem is, I keep getting 4hrs unlimited lives when I open the chests, RIGHT IN THE GAME BEFORE I GO TO BED. Not cool Candy Crush 😭

  • DeeChica1 Dee (@DeeChica1) reported

    The game crushed on my Ipad and doesn'tstart since. I followedall the trouble shooting steps but no luck. I really don't want to lose my boosters by re-installing. Any other ideas? @CandyCrushSaga

  • _shaneliza Shanny (@_shaneliza) reported

    My candy crush screen time on the other hand....that’s a real issue

  • lolly_9411 L (@lolly_9411) reported

    I'm so amazed how patient my mom can be. She never spends a dime on a singlr candy crush-esque game. Run out of lives? Only one move to pass the level but already out of move? Not a problem! Just close the game and leave it for a few days!

  • fachringrh_ Fachri Pebrian Nugraha (@fachringrh_) reported

    Poop sambil main candy crush itu a6. Fix! Valid, no debat.

  • Hardyboy79 Justin Hardy 💙💛 (@Hardyboy79) reported

    @HarrisonNeedha3 I've no issue over you thinking FUT is more popular... EA not putting any effort into pro clubs is proof of that. I can't help that you play a pay to win format. It's like Candy Crush

  • homs64 nada sef (@homs64) reported

    @CandyCrushSaga What the problem with content content?

  • threadzz_trapp 🤍𝖎𝖙𝖟 𝖙𝖗𝖆𝖕 𝖘𝖟𝖓🤍 (@threadzz_trapp) reported

    JT:I-erm na he hasn’t G:yu styl ain tell me who it is JT:I am...soon, yu gon try go guns blazing... G:wahs the issue wit da He says looking at me confused, whilst I look down at my phone playing candy crush. JT:***** yu can’t shoot every mf, that do me wrong

  • JLLL2011 J La (@JLLL2011) reported

    @CandyCrushSaga I’m considering deleting my personal Facebook account and leaving up a business one. Can I shift my CC ID in order to save progress? Second, if I shut FB altogether would that cause issue to my CC account? I’ve DM’d twice and no response.

  • fia_lmpevo7 Asterion (@fia_lmpevo7) reported

    @geekyranjit Hello Sir, my Samsung M51 is auto installing applications like Moj, Candy crush though I have turned off auto update apps in Galaxy store and Play store. Can you please address this issue? if this is the case, what's the difference b/w Mi and Samsung?

  • KimGurka Kim Richards (@KimGurka) reported

    @Tekla_alkeT @Judith_Char If we were to completely swap all work between men and women, the women would cry 10 times louder about how unfair it is that the men sit at home, fold some laundry, and play candy crush, while they go out and fix somebody's roof.

  • travestwt h'al (@travestwt) reported

    Cant believe my current hyperfixations that are the strongest are Cuco, quackity and CANDY CRUSH. IM LOSING MY ******* MIND ,,,I DIDNT EVEN REALIZE I AHD THE CANDY CRUSH HYPERFIXATION UNTIL LIKE AN HOUR AGO ITS A PROBLEM ....

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