Candy Crush Outage Map
The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Candy Crush users affected:
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Troyes, ACAL | 1 |
| Châtelet, Wallonia | 1 |
| Brighton, England | 3 |
| Paris, Île-de-France | 1 |
| Avranches, Normandy | 1 |
| Arras, Hauts-de-France | 1 |
| Bormes-les-Mimosas, Provence-Alpes-Côte d'Azur | 1 |
| Hayes, England | 1 |
| Antwerpen, Flanders | 1 |
| Lille, Hauts-de-France | 1 |
| Shelbyville, KY | 1 |
| Le Puy-en-Velay, Auvergne-Rhône-Alpes | 1 |
| Cuauhtémoc, CDMX | 1 |
| Castelnau-le-Lez, Occitanie | 1 |
| Prince Rupert, BC | 1 |
| Zaragoza, Aragon | 1 |
| Northampton, England | 1 |
| Menden, NRW | 1 |
| Blairgowrie, Scotland | 1 |
| Messigny-et-Vantoux, Bourgogne-Franche-Comté | 1 |
| Atlanta, GA | 1 |
| Avon Lake, OH | 1 |
| Málaga, Andalusia | 1 |
| Lyons, NY | 1 |
| Angers, Pays de la Loire | 1 |
| Villamuriel de Cerrato, Castille and León | 1 |
| Pontiac, IL | 1 |
| Kowloon, Kowloon City | 1 |
| Gap, Provence-Alpes-Côte d'Azur | 1 |
| Méry-sur-Oise, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Acerton (@SAcerton) reported@CREID2852 @Empty_America Candy Crush is played a few hours a day, a huge chunk of the players way past fertility. What our society does, keep trying the same stupid solutions is the very definition of insanity. The reality is, there is not fix and we don't need one.
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Lensar Dawn (@Lensar_dawn) reported@MR3Dev It's because dev teams are bloated with a bunch of fake girl boss jobs for non-gamers. Because so many devs now are non-gamers, they can't compete in the arena of ideas regarding design and gameplay. Cause the only game they ever played was Candy Crush. So they instead focus on every possible thing possible EXCEPT gameplay because they don't understand it. This is why we get such a push for accessibility. "Blind people aren't competitive in our racing game, how can we solve this?" Or "some people have anxiety, how do we make it easier for them to complete all the achievements, too?" These non-gaming girl bosses scour the internet looking for feedback and complaints they can champion like they're feeding the poor or saving the world. This is why we end up with 15 page options screens, because a girl boss found the one person n the world who has a specific edge case issue and so she advocated for an obscure option until real devs finally gave in to shut her up. Or maybe you're making a card game, but non-gaming girl bosses like Anita Sarkeesian demand you add a "phobia mode" for people who might be triggered by the names of certain cards. When you're trying to ship a game and you're carry 30-50% of a dev team focused on everything EXCEPT the gameplay experience itself, you can start to understand why games are so ******* expensive to make.
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Alex Minecan (@alecsandrull) reportedMeta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction
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TheHoneyG (@Thehoneyg3) reported@TatataToddC @charlieINTEL @TheVerge unfortunately CoD, Candy Crush, Forza, Elder Scrolls Online, Fallout76, Sea of Thieves, Minecraft, Diablo, Overwatch, WoW, Crash n Spyro make them tons of profit.. its the other bullshit: Project Blackbird 400m wasted Perfect dark 200m Everwild 150m redfall 70m hellblade2 80m
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99999999999999999 (@alucshkobs686) reported@thomaslhorrocks I see a lot of ugly people posting things like this…someone needs to let them know it’s not a problem for them - they’ll never be forced to choose between candy crush and mating
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CTrefugees (@CTrefugees) reported@An_Misanthrope Candy Crush is just a sign for now presently phone driven dopamine addiction, which is both a legitimate and longer standing issue than the present crop of young men. Indeed bitching about anything that rubs young men the wrong way is a symptom of it.
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Ange (@Ange1736496) reported@CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall
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Doodooballs (@poopkatana) reported@Imlying14 @xShephardx Bro are you actually 8 do you honestly think I play candy crush the rage bait might be working
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BlueBird (@BBTweets_01) reported@DouthatNYT Candy Crush is not the issue with the birthrate. It is job related though. If we traded salaries for a year, traded work hours even, I’d have five kids too!
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Das Brute (@Justin7heBrute) reported@LizzieMarbach Women are just so bad at playing them which is the real crux of the issue. Like 5 year old boys can crush them at anything that isn't...candy crush
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Edgy Boi (@Deadfool6969) reported@Sir_Dammed The big issue is how the demographics of games like Candy Crush is used to torture statistics and give companies misleading data. There is no amount of gay race feminism that will get Candy Crush moms to play Call of Duty.
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Brian (@bed__wards) reported@fishstark @BenSasse Obviously he’s not saying literally candy crush is the problem. But if you ran the experiment where one half outlawed subsidizing arrested development with useless college degrees, fake jobs, birth control, hookup apps it would dominate your half on birth rate
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amy | they/theddie theyaz truther! (@browneyesdiaz) reported@buddiedates buck eating out that eddiepussy meanwhile eddie is playing candy crush on his big old ipad going ‘a little to the left….little more to the right’ and u bet ur *** buck is gonna be #working
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Sir Faxmachine (@SirFaxmachine) reported@kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.
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Ethan Winters (@EthanWinters529) reported@chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important