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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
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App Crashing (40%)
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Glitches (30%)
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Sign in (16%)
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Online Features (11%)
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Microtransactions (3%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Online Features | |
 Toronto |
App Crashing | |
 Rivesaltes |
App Crashing | |
 Trujillo |
Glitches | |
 Madrid |
Sign in | |
 Santiago |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Rose
(@GregRose5) reported
@CandyCrushSaga @Sea_Witch912 The game then freezes with no error messages.
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Just NOT
(@ausyarr) reported
@datnofact The problem is you don't need AAA to develop candy crush so AAA is confined to fps, sports, simulation and strategy. That person just lacks imagination.
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Jubak
(@georgebazz1) reported
@__hypthshawry @Haleewin You should have saved ur progress on either Facebook or Gmail, so that once u login to a new device and you can always continue from where u stopped, my candy crush has survived through 3phones, I'm at over stage 3000 now, some people don reach level 5k and above sef
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мιѕѕ кαℓα. ⃝⃒⃤ | ρυℓѕє™ 🎮🎃
(@MissKalaaaaa) reported
@DanimuhL @Sinful_WraithTV My biggest problem is the team spawning. How you spawn on a teammate instead of your home spawn. That's why people spawn behind you and right in front of you. Whomever thought up that idea needs to go back to working for candy crush. But I I like the game.
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Amelia Barnes
(@MsBarnesELA) reported
@heymrsbond Students know participation and attempting all tasks is part of their grading contract’s requirements. If they can do that and have a phone out, then we have no problem. Some kids are playing Candy Crush but also actively listening/discussing—they just need their hands busy.
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ddouglas
(@dd9000) reported
@CandyCrushSaga When are you going to fix the ladder so you actually can use the boosters you win instead of only the first booster - and that only sometimes?
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Abbie
(@abbiehoang) reported
I cannot stay silent on this matter anymore... @CandyCrushSaga fix your chocolate box grrrr😡 Server error?? Are you effing kidding me?? This is not OK.
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Eddie
(@EddTheDick) reported
@CorralBlowback The squinty-eyed ******* is probably hoping this will help people forget about Candy Crush. Anyone who voted for this man is mentally deficient. You try playing a mobile game when you should be working, get caught and see if you’re in a job much longer..
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Jake4D #BlackLivesMatter
(@Jakes4D) reported
@WingsBling Before candy crush existed there were clones on phones. Flip phones. The problem is its a simple mechanic that's over used and not advertised as the Core of the game. I hate them all.
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John F
(@John_YCF) reported
@CandyCrushSaga Tried to change password, but the website is still down (only showing the King logo.) Please get it fix. Thanks.
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😍Derek😎
(@djspapa) reported
@CandyCrushSaga Why doesn’t the chocolate box event feature work anymore? Been getting “cannot connect with server” msg for the last five days now. Can you fix this bug please? 🤔
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bianca
(@movieIuvr) reported
from my first day working from the first SECOND I KNEW i told everyone “if i ever have to work with them ALONE, it’s going to be the worst experience of my life.” and i was right. im sitting here listening to their weird dry humor and excessive flirting while playing candy crush
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zeugirdorylellan
(@nahhh__jelly) reported
I’m about to give someone my candy crush login BC I CANNOT PASS THIS DAMN LEVEL 😭😤
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(((BIG SHOT)))
(@Degrengolada8) reported
Games? What games you play, ****** candy crush? Emulation? Mayby if you wanna play ps2/switch games. But that's not your phone fault that emulation are slow, that emulator. Wait till they figure it out and you can play without paying for 3000$ phone.
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with EXO 🌹
(@SaamyaKrishna) reported
oh wow i emailed candy crush and they just fixed my issue instantly .. got all my progress back.. thanks @CandyCrushSaga
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Dan Lisden | Professional Gaslighter
(@lisdenbishops) reported
@vetomobishops @ScalednClikkie @nillsbishops all i do is play candy crush and tweet :( need my younger residents to fix the interwebs because i don’t know how to do it
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Wuri
(@haeyiruw) reported
@CandyCrushSaga Hi, it's also happen to me. Couldn't login or change my password. I've done any recommendation/step through link you send in email but none of them work.
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Paul Katz ☥ 🏳️🌈
(@PaulKatz9) reported
@CandyCrushSaga I received the same form earlier and sent in the issue. The response I received did not address the problem, and after I replied to that email (which the email said to do) there has been no additional response.
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Christine
(@ChrissyBelmont) reported
a grown man and woman on the train just fought because he started screaming at her to turn the volume on candy crush down… …i miss working from home
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@revmaryhawes (she/her)
(@revmaryhawes) reported
Hey @CandyCrushSaga I'm trying to retrieve my password but I just get a 404 error message. Can you help?
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Salami Capicola
(@SamiCappola) reported
Why does @CandyCrushSaga always gotta crash on me when I’m about to beat a level 😢 the queen is not happy!
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Kristie Miller
(@angelbear2319) reported
@CandyCrushSoda sent a tweet with my problem and still no answer, on candy crush soda you are suppose to get rewards when you reach the next level well my team went from 12 to 13 and I never got anything and refreshed and still no rewards why?????? I would like mine
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Faathir de. A | afungarden.tez
(@deazzurafaathir) reported
Candy crush please fix ur frickin RnG ffs
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👑 Colt Grice 🌿
(@_Colt_grice_) reported
@xielynx Meanwhile I see senior adults playing Candy Crush so I don’t see the problem here except agism.
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Solstice
(@Sea_Witch912) reported
@CandyCrushSaga is there a problem with candy crush saga? Started yesterday, when i get the the end of a game ( whether i win or not) the game jist greys out and freezes, i have to keep tuning ipad off… all IOS software is updated
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j
(@JamesColinP_) reported
Spent the whole day playing candy crush instead of working xDxDxD
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Paul Katz ☥ 🏳️🌈
(@PaulKatz9) reported
@CandyCrushSaga @TwangerStudios FYI - issue is still ongoing and preventing me from changing my password. I had reinstalled the app and can't get back in via my King account. When I connect via Facebook all of my history of special candies, etc. is gone, so I am assuming they're all under my King account.
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Salami Capicola
(@SamiCappola) reported
Why does @CandyCrushSaga always gotta crash on my when I’m about to beat a level 😢 the queen is not happy!
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Youngest Veteran⚜
(@JaredTheDon) reported
The devil working hard, but candy crush works harder.
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Game Theory
(@gameTheoryBot) reported
Game Theory: Master Mummy's BROKEN HOME in Candy Crush