Candy Crush

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Candy Crush Outage Chart 12/05/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  1. App Crashing (34%)

    App Crashing (34%)

  2. Glitches (32%)

    Glitches (32%)

  3. Online Features (17%)

    Online Features (17%)

  4. Sign in (15%)

    Sign in (15%)

  5. Microtransactions (2%)

    Microtransactions (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesFarmington Hills Sign in
SpainGavà Microtransactions
GermanyBerlin Sign in
SpainBadalona Glitches
United StatesLexington Glitches
United StatesWarner Robins Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • XiJin300ping Garlic Boi  (@XiJin300ping) reported

    @CandyCrushSaga @King_Games Stop forcing your bullshit Royale game mode onto me every 2 levels. I do NOT want to play it. Most of the time, I can't even avoid playing it because pressing ok on a window above it still starts it. FIX!

  • kpegelow4 kpegelow (@kpegelow4) reported

    @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

  • LenValyrian Principal Ava’s DoppleGanger (@LenValyrian) reported

    @LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush

  • SplavidG Splavid Ganderbar (@SplavidG) reported

    @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

  • anabanana8008 Ana🌷 (@anabanana8008) reported

    @Gir205 @shadysad1e SEND ME CANDY CRUSH LIVES OMFG IM GOING TO DIEEEE I NEED A FIX

  • DominicDaOG Dom (@DominicDaOG) reported

    @ohimesamadesuwa Still working on that Candy Crush esports league I respect it

  • vulcan_sheb shelb (@vulcan_sheb) reported

    @CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.

  • mhatrebharat bharat mhatre (@mhatrebharat) reported

    @Jaygupt65853736 @Vivo_India This same thing happened to me yesterday while playing the Candy crush game suddenly. I am shocked why this happened with no water or drop damage. Now my mobile is out of warranty 05/10/2022 within 17 months. What is fault don't know but this seems to be quality issue definitely

  • gabriel91842784 gabriella (@gabriel91842784) reported

    talk and process my problems❌play candy crush 24/7✅better than therapy fr

  • Erinsheis Erin (@Erinsheis) reported

    @heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.

  • Tofunmi79410228 Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • The_Sturmfront Sturm Novahl (@The_Sturmfront) reported

    @mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something

  • DanielW83655886 Daniel Watson (@DanielW83655886) reported

    @marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.

  • ilovepets420 Ted "Theodore" Kaczynski (@ilovepets420) reported

    @vogon @Father_Wendigo the replies are all talking about this is clearly user error, the owner should have set up "pin to drive". ******* app car. candy crush bullshit automobile.

  • israelselah henny💋 (@israelselah) reported

    I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

  • SmokeyOYK Smokey (@SmokeyOYK) reported

    @CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES

  • Dalalism Dalal M (@Dalalism) reported

    Has anyone noticed that the gmail notification sound changed? I have no association to this sound. It could be candy crush for all I know. @Google if ain’t broken don’t fix it?

  • ElonMars_fren ElonMars.algo (@ElonMars_fren) reported

    @NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.

  • Lilou35301195 Anaëlle🍋 (@Lilou35301195) reported

    @JohnMcD51511070 @pacific101 @mcuban Why is this is ok then and not forgiving student loans? We should forgive the mistake of this 24 year old who is working on a knock-off candy crush app and not the rest of the country?

  • jessicashcarti ice jj fish (@jessicashcarti) reported

    candy crush is the reason i have issues

  • mukyala_regina REGINA MUKYALA (@mukyala_regina) reported

    @UG_confesses My supervisor plays candy crush even during working hours so I think he's the guy for you

  • Gabrielaoj14 Gabriella maryunex (@Gabrielaoj14) reported

    @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

  • lovejinkie dumpling (@lovejinkie) reported

    the sound on my candy crush isn’t working :(

  • papa_smurf16 D3SHAWN D. (@papa_smurf16) reported

    @CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.

  • SwBenzie Scott Benzie (@SwBenzie) reported

    @Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.

  • 6wardumaine 🎲ChristyYamaguchi🎲 (@6wardumaine) reported

    3rd shift what we doing besides working!? Me: Playing candy crush

  • SmokeyOYK Smokey (@SmokeyOYK) reported

    @CandyCrushSaga @noellethoughts why ur servers down blud

  • DuNnOwHoxd DuNnOwHoxd (@DuNnOwHoxd) reported

    @EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....

  • BeeGooner_ Bee (@BeeGooner_) reported

    I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

  • iPeetaBred iPeetaBred (@iPeetaBred) reported

    I don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan