Cash App Outage Map
The map below depicts the most recent cities worldwide where Cash App users have reported problems and outages. If you are having an issue with Cash App, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cash App users affected:
Cash App is a mobile payment service developed by Square, Inc., allowing users to transfer money to one another using a mobile phone app. Cash App is available in USA and the UK.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 2 |
| Tulsa, OK | 1 |
| Ferndale, MI | 1 |
| Patterson, CA | 1 |
| Atlanta, GA | 1 |
| Sterling Heights, MI | 1 |
| Louisville, KY | 1 |
| Groveport, OH | 1 |
| Fort Worth, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cash App Issues Reports
Latest outage, problems and issue reports in social media:
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Shaka Omni (@SIOUX_SIMBA) reportedWhen i reached out to @CashSupport, I was promptly given the runaround until it came to the issue of me being charged twice. That's when they ended the support chat. They refuse to discuss charging me twice and refuse to not do so.
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ON THE GROUND (@onthegroundpod) reported@CashApp just rolled out USDC to 60 million users. Jack Dorsey publicly said he doesn't like it. That tension tells you everything about where stablecoins are right now. Dorsey's objection is structural, not emotional. His argument: you're swapping one gatekeeper (the traditional banking system) for another (@circle, the issuer of USDC). That's a legitimate concern if your goal is true financial sovereignty. Bitcoin maximalists have always seen stablecoins as a halfway house, dollar-denominated, centrally issued, and ultimately no different from a bank account in terms of dependency. But @Block shipped it anyway because users demanded it. The product itself is well-designed. USDC runs across Solana, Ethereum, Polygon, and Arbitrum. Incoming payments auto-convert to USD balance. No separate wallet. No crypto UX friction. Block is positioning this strictly as a payment rail, not a yield product. Daily send limit of $2,000, weekly $5,000, receive up to $10,000 weekly. New York is out entirely due to the regulatory environment there. This is the right call for the product. Stablecoin market cap just hit $322 billion, surpassing the FX reserves of the UK and Canada. The infrastructure is mature enough. The user demand is real. What's interesting is the honesty. Most companies in this position would run a press release about "meeting customers where they are." Dorsey said out loud that he doesn't want to do this. That's rare. And it reflects a genuine philosophical disagreement inside one of the most crypto-native companies in fintech. The bet Block is making: USDC as a payment rail is good enough to justify the dependency. The bet Dorsey would prefer: hold the line on Bitcoin and build toward something with no issuer risk. Both views are internally consistent. The market just voted.
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GODDESS B (@BronzeGoddess93) reported@CashApp that was the problem, card ordered :)
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shut ******** up (@sht_da_fuck_up) reported@jamie_selects @CashApp shut ******** up
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context (@contextinvestor) reported@camworboys @CashApp Given all your downsizing, how robust is your customer support? Or is it AI too?
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Meriam Al Sultan سا(حرة) 🪄 (@AlSultan_Meriam) reported@camworboys @CashApp It doesn’t take me to the app It makes me sign up And when I opened it in the browser I figured it was missing a bar at the bottom that says “download the app” instead of the usual bar on top that has the option to open the app It takes me through hoops before it opens the app, but it doesn’t open to the notify me page. I think I accidentally initiated a new account before I realized the issue.
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OB_1ne (@OB_1ne) reported@Kingdre120586 @CashApp @joinonepay Don't bother to DM support here they won't do anything at all!!
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Rissa Soles 🦶🏼✨ (@RissaSoles) reported@CashApp customer service is horrible, they’re constantly banning accounts with no option to appeal, talk to anyone, make a new account, or even be know exactly WHY. Smfh 🙄🙄🙄
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࣪Scythes—ψ数术小丑ψ (@LordScythes) reported@hrolnd @CashApp Gonna block you for being a dumbass btw
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trxpqueen (@dulcechulaX) reported@CashApp Link isn’t working. I need this.🪄
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George (@GeorgeAtlanMail) reportedEveryone knows this "high skilled immigration" every time they have to use customer support Looking at you, @CashApp
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Kevin Roelofs (@Royoto) reportedIf you have @CashApp you should delete it right now. The lack of fraud support tell me a ton about this company. Make the scammers rich and don’t support your real customers. #bancashapp
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D trip (@Dereksteffen03) reported@CashApp You won’t send **** bot,
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Cash App (@CashApp) reported@TiaNEVERTamera Let's look into this for you. Can you send a message to our support affiliate @CashSupport?
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just Winter (@ThatCntRiot) reported@CashApp you could at least credit and pay the girl who started this. scummy ****