Cash App Outage Map
The map below depicts the most recent cities worldwide where Cash App users have reported problems and outages. If you are having an issue with Cash App, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Cash App users affected:
Cash App is a mobile payment service developed by Square, Inc., allowing users to transfer money to one another using a mobile phone app. Cash App is available in USA and the UK.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 1 |
| Sterling Heights, MI | 1 |
| Louisville, KY | 1 |
| Groveport, OH | 1 |
| Ashburn, VA | 1 |
| Fort Worth, TX | 1 |
| City of Humble, TX | 1 |
| Cape Coral, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cash App Issues Reports
Latest outage, problems and issue reports in social media:
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koxzy🍃🚬🐦⬛ (@Koxzytobrazy) reported@CashApp The same bullshit all over….. ****** was just spending sending & receiving I don’t see how that violates Your ****.
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Chester Vines (@VinesChester) reported@CashSupport I still can't order a new card it keeps telling me an unexpected error occurred after I talked to a senior representative on the phone assuring me that in two weeks I could order a new one
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Ezika (@Ezika_0h) reported@CoinDesk @CashApp smart ux move folding stablecoin transfers into the existing app flow users get multi-chain access without the wallet friction that stops most from trying defi
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David Jimenez (@DavidJimen21677) reported@CashApp From one day to the next, I suddenly lost access to my Apple Credit Card. At first, I thought it was just a technical issue with my phone. Since the day I opened the account, I have always been responsible with my payments — always on time, and many times even early. A few years ago, I switched from Samsung to Apple. The transition was not easy at first, but over time I truly grew to love the Apple ecosystem, the products, and especially the customer service. That’s why it was shocking and honestly disappointing when I called to ask why I could no longer use my card, only to be told that my account had been permanently closed for “violating the terms and conditions.” No clear explanation, no details, no opportunity to understand what happened. As a loyal customer, that was painful to hear. I genuinely supported and trusted the brand for years. Ironically, I was already planning to upgrade my Apple devices soon — but this experience helped me make a different decision. I’ve now started preparing everything to move back to Samsung. Thank you, Apple, for the years your products were useful to me. I truly will miss being part of the ecosystem. Just like the transition to Apple was difficult years ago, I believe this new transition back will ultimately be better for me. Sincerely, David Isaac A loyal former customer
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Cyberia.BZ (@CyberiaBZ) reported@guyfelicella Can't tell if you're a shill or dumb? E-transfer has been the bane of my existence There is barely any support when it fails and they charge more than @Wise or @CashApp does for a better service
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B1g5panky_TV (@_t0pgunn) reported@CashApp @CashSupport can someone please help me cause all of a sudden it says my account is now closed due to violation of service agreement but I haven’t even done anything to violate the terms. Also my New Cash card never came
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josh (@lumpusmeng) reported@CashApp you let me spend thousands on the moonpay onramper with my card. Today I upgraded to the new Cash App card to take advantage of the afterpay function and now I can no longer use my card for moonpay. “Customer service” just told me to use another payment method, so I’ll be opening an account at @RegionsBank in order to accommodate this suggestion. Thanks a bunch!
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jonkellz (@jonkellz420) reported@Dallytigj @CashApp @CashSupport Ten thousand dollars would help
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OB_1ne (@OB_1ne) reported@CashSupport Doesn't let DM you, I'm already appealing. Called today they said call back in 2 days. Also wanted me to open another appeal which would start the 10 days over again and would more than likely longer than that. There needs to be someone else to speak to other than support
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melly adams (@mellybelly01) reported@CashApp That’s my budget only if @CashApp wants to help me out lol
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koxzy🍃🚬🐦⬛ (@Koxzytobrazy) reported@CashApp How am I supposed to send and receive money When YOUR dumbass Moderation team is **** Banned my phone for what reason? & my account “We can’t disclose why we closed it **** ***” You can….. This is ******* ridiculous Don’t try to Reply with support cuz all yall gonna say is
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OB_1ne (@OB_1ne) reported@CashSupport Called multiple times, same story. File an appeal.. wait longer than 10 days..I have to reach out for update..file appeal again..resets the 10 days.. reach out to support for update.. eventually get an email saying I violated terms.. account closed. Tell me I'm wrong
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lil' J$ (@zemoner12) reported@CashApp Sh*** I wish I even had close to that for the weekend.... Lol for real.... $jayvecc12 help a bro out this weekend @CashApp 🤞🏻🙏🏻🙏🏼🤷🏻🇺🇸🦅🤞🏻
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Andrew De'Vilbiss (@DrewDeVilbiss) reported@peterschroederr @CashApp @USDC Holy ****. Excuse my French.
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Ari Eiberman 🇦🇷 Stablecards (@AriEiberman) reportedI got paid from @CashApp directly to my @belo_app I can make requests in USDC and the payer chooses between balance in Cash or BTC, and then it does this hoops: Cash (cashapp) > BTC LN (cashapp) > BTC LN (Belo) > USDC (Belo) It looks it took a long 19min to appear in my app, since @gminoprio sent it at 9:41pm (SF) and my app shows the tx at 2:00am (BA). Belo is currently waiving a 2% fee, which I believe is the right way to intro a feature. But I still wonder if that's the right fee size for a BTC LN tx. Anyway, happy to see this working out