Crunchyroll Outage Map
The map below depicts the most recent cities worldwide where Crunchyroll users have reported problems and outages. If you are having an issue with Crunchyroll, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Crunchyroll users affected:
Crunchyroll, Inc. is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, music, electronic entertainment, and auto racing content. Founded in 2006, Crunchyroll's distribution channel and partnership program delivers content to over twenty million online community members worldwide.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Pichincha | 1 |
| San Agustín Tlaxiaca, HID | 1 |
| Tarimoro, GUA | 2 |
| Zimapan, HID | 1 |
| Ciudad Jardín, MEX | 2 |
| Olavarría, BA | 1 |
| Goianinha, RN | 1 |
| Villemur-sur-Tarn, Occitanie | 1 |
| Guadalupe, NLE | 1 |
| Mérida, YUC | 1 |
| Saint-Quentin-sur-Isère, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 5 |
| Livry-Gargan, Île-de-France | 1 |
| Brisbane, QLD | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Honfleur, Normandy | 1 |
| Riedisheim, ACAL | 1 |
| Nantes, Pays de la Loire | 2 |
| Creil, Hauts-de-France | 1 |
| Toulouse, Occitanie | 1 |
| Ceret, Occitanie | 1 |
| Saltillo, COA | 1 |
| Porto-Vecchio, Corsica | 1 |
| Meudon, Île-de-France | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Brive-la-Gaillarde, Nouvelle-Aquitaine | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Voiron, Auvergne-Rhône-Alpes | 1 |
| Courpalay, Île-de-France | 1 |
| Rennes, Brittany | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Crunchyroll Issues Reports
Latest outage, problems and issue reports in social media:
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Dinnu daniel (@daniel_adinnu) reportedCrunchyroll is moving its entire online store behind a paywall starting in August. The current Fan tier costs $9.99 a month and gets full access to the anime library. To keep shopping the store the way people do now, buying figures, Blu-rays, apparel, manga volumes, that same subscriber will need to upgrade to Mega Fan at $13.99 a month or Ultimate Fan at $17.99. The company has since walked the framing back slightly. Fan tier subscribers will still be able to browse the store, Crunchyroll told press this week. What’s actually locked behind Mega and Ultimate is the new “curated experience,” described in Crunchyroll’s own announcement as convention-exclusive collectibles and limited-release drops. The practical effect for most shoppers is the same: the merch people actually want increasingly lives behind the higher tiers. The timing compounds the problem. Selected purchases became final sale as of July 13, with refunds and returns no longer accepted except for damaged items. Crunchyroll Store gift cards stop working entirely after August 14. This lands on a storefront that absorbed Right Stuf, a specialist anime retailer Sony acquired and folded into Crunchyroll in 2023, removing a standalone option from the market in the process. Crunchyroll is owned by Sony, and this store change arrives while Sony faces separate backlash over discontinuing PS5 disc production. Two different Sony-owned storefronts, in the same window, both moving customers away from straightforward one-time purchases and toward tiered, recurring payment structures.
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RetroGamerKong (@RetroGamerKong) reported@MADkurious @Seramurai_ @afistfulofteeth Finally, you speak. They are already canceling discs, honey. Giving them more money and rewarding them for anti-consumer practices does not help us at all. It's the opposite, in fact. Why are you more concerned about Sony employees going out of a job and not video game retailers? Ending physical discs will hurt them too. Or do you not care? Or did you forget? I'm also curious if you support what Sony is doing with Crunchyroll. Are you ok with them limiting the physical release of anime and locking it behind an ever growing digital paywall? I can't wait to find out if you answer or hide.
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Will B. (@JustWill28) reported@Crunchyroll you need to fix/update ur app the subtitles aren't working for dub shows and the voices are talking ahead of what the characters say. Please fix asap
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DeadEyeDucky (@DeadEyeDucky) reportedThe problem is IP law. It’s basically a monopoly grant. This is how you end up with **** companies like Crunchyroll being the only outlet for watching these things.
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Tavares Jackson (@TheWalkingT) reported@Kaedc768 @SiKthYEXP Guess you guys didn’t have a problem when they bought crunchyroll or when they purchased Evo huh
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Melo #supportphysicalmedia (@Melothehm) reported@IGN Crunchyroll is owned by Sony who also owns Playstation. Makes sense because they are the worst company on the planet atm
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kyuu3@Madoka4 Waiting Room (@kyuubethe3rd) reportedWork is still sucking ***, but I won't get into that... Just been having a lot of mental ****, like usual lmao. Sucks I've come back to this place at such a bad time to be a gamer and an anime fan.... **** crunchyroll man, I miss when it was just this quirky indie company...
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dr mar marija ashcroft kennedy (@mitskimitadas) reported@Crunchyroll i’d love to watch this episode but the servers are down 💔 like bro fix ur servers i need to watch this while i eat😭
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Abyss (@abysology) reportedI’m sorry, but the internet is too vast and advanced to be paying for streaming services in 2026 If you unironically use Crunchyroll in this and age, seek help
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ILOVEPIE (@ILOVEPIEsynergy) reported@Crunchyroll NO DISK NO BUY Fix your customer service sony. I want my games and anime on disk.
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Another human (@Deletewhenevr) reported@PhysicReleases Buy from stores that aren't crunchyroll problem solved. Why do Americans always stick to 1 store???
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Panda (@wil3681) reported@MattTMage Crunchyroll doesn't care about preserving the original art, and they definitely don't care about the fans. Their history of heavy-handed censorship and terrible pay for translators predates Sony by years.
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Lead Zohar researcher (@zohar_engineer) reported@peaceundelta @Taro_of_Agartha It's somehow the worst of both worlds, making Linux look like you need sudo commands to watch Crunchyroll to normies and making Linux seem like poseur-hacker **** to people who actually like that kind of thing.
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Blair sutherland (@SolBloody_Talon) reported@PlayStation nobody ******* cares you morons, stop ignoring the issues at hand. Also **** you for that bullshit you pulled with the crunchyroll store. Sony you need to be humbled badly
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David Dent (@ddent366) reported@MangaAlerts Crunchyroll: "We might be bleeding out money and frozen out because we killed two pirate sites despite being one....But we're still alive and charging you more!" >8D "You'll never be rid of us!" Cancel. Everyone cancel your subscription and help people rebuild the pirated sites.