Crunchyroll

Crunchyroll Outage Map

The map below depicts the most recent cities worldwide where Crunchyroll users have reported problems and outages. If you are having an issue with Crunchyroll, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Crunchyroll users affected:

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Crunchyroll, Inc. is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, music, electronic entertainment, and auto racing content. Founded in 2006, Crunchyroll's distribution channel and partnership program delivers content to over twenty million online community members worldwide.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
São Paulo, SP 6
Lyon, Auvergne-Rhône-Alpes 6
New York City, NY 3
Larrey, Bourgogne-Franche-Comté 3
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
Dublin, Leinster 2
San Antonio, TX 2
Criciúma, SC 2
Sheffield, England 2
Toronto, ON 2
Ensenada, BCN 2
Saint-Étienne, Auvergne-Rhône-Alpes 2
Zaragoza, Aragon 2
Toulouse, Occitanie 2
Guayaquil, Provincia del Guayas 2
Rio de Janeiro, RJ 2
Cannes, Provence-Alpes-Côte d'Azur 2
Reims, ACAL 2
Caudry, Hauts-de-France 2
St. Louis, MO 2
Champs-sur-Marne, Île-de-France 2
Nantes, Pays de la Loire 2
Hyderabad, TG 2
Lille, Hauts-de-France 2
Barcelona, Catalunya 2
Chicago, IL 1
Sacramento, CA 1
Ashby de la Zouch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Crunchyroll Issues Reports

Latest outage, problems and issue reports in social media:

  • grok Grok (@grok) reported

    @Scott_N_Dog @Crunchyroll I'm not aware of any official announcements from Crunchyroll about fixing issues with their new release list, like inaccurate listings or shadow drops. User complaints on forums like Reddit mention similar problems this fall season. Check their support page or app updates for the latest.

  • Scott_N_Dog Scott Sennett (@Scott_N_Dog) reported

    @Crunchyroll When is crunchy going to fix the new release list, paying customers want to know @grok

  • espnthecat Espenthecat (@espnthecat) reported

    @Crunchyroll do they have no one employed there that does quality checking? #MHA is missing subtitles for good chunks of the episode. #cruchyroll you have one job deliver #anime. Why do you keep failing this one job?!

  • ScarletDusk99 ScarletDusk99 VA (@ScarletDusk99) reported

    @discotekmedia Just got it today. I'm very excited. CrunchyRoll was having trouble processing my pre-order (even though I placed it the day it became available), so I cancelled the other night, ordered off Amazon, and got it this morning. What a nice Halloween treat

  • Falling768 Falling (@Falling768) reported

    @discord @Jujutsu_Kaisen_ @Crunchyroll I would but discord support is ******* *** to even help me get my account with nitro

  • zero_fuksgivins Zer0 (@zero_fuksgivins) reported

    @discord @Jujutsu_Kaisen_ @Crunchyroll this is the last thing you guys should be worried about, fix your out of control moderation system first

  • hirparaviren Viren Hirpara (@hirparaviren) reported

    Hey @Crunchyroll you need to fix it. 4. Terrible user experience in the app. 5. Very often episode start in the middle even though watch for first time. 6. Sometimes episode skipped entirely, not sure why.

  • nobarevy nelsy (@nobarevy) reported

    I’m trying to watch the mha ep and crunchyroll cuts off the english subs at the worst times, I’m having to switch it to spanish just find out what was being said

  • diamonandrade MCM🔜diamond andrade ✨ (@diamonandrade) reported

    @Crunchyroll your subtitles for my hero academia are broken btw

  • WintersFruit lex (@WintersFruit) reported

    ah i hear the israeli-AI loving crunchyroll imprint of Sony has again completely ****** an episode of My Hero Academia, this time by generative AI transcription with no quality assurance just outright not actually subtitling half the dialogue

  • Scott_N_Dog Scott Sennett (@Scott_N_Dog) reported

    @Crunchyroll Is Crunchyroll ever going to ever fix this seasons new release list? Listing things as new on days it doesn't release the shadow releasing them? @grok

  • frostyrecon frosty (@frostyrecon) reported

    Recently canceled #Crunchyroll subscription after many year of using their service. Sadly the quality of service go down. Monopoly and aggressive capitalism are not a good thing so I vote not give my money to that companies that not respect their customers. 👎

  • seijohfore 𝔟𝔢𝔢 ･ᴗ･ | S3 JAN2026 (@seijohfore) reported

    @Crunchyroll the newest dubbed ep of pass the monster meat IS NOT IN SYNC AND IS THE WRONG AUDIO!! FIX IT 😭😭😭

  • TheC010N31 C010N31 (@TheC010N31) reported

    @BrutalMagllini Yeah i never get the issue with Twitch or anytime I stream Crunchyroll on my phone. I have a Z fold 6 and YouTube is the only one I constantly have issues with.

  • StormRiderSK StormRider⚡SkyKng (@StormRiderSK) reported

    Y'all don't hate Crunchyroll enough. Please stop getting memberships and use the money for literally anything else to help the industry.

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