Is Disney+ down?

Problems detected at Disney+

Users are reporting problems related to: sign in, buffering and crashing.

Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.

Disney+ problems in the last 24 hours

The following chart shows the number of reports that we have received about Disney+ by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Disney+ Outage Chart 01/27/2022 13:10

January 27: Problems at Disney+

Disney+ is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Sign in 47.39% Sign in
  • Buffering 28.72% Buffering
  • Crashing 11.32% Crashing
  • Playback Issues 11.02% Playback Issues
  • Video Quality 1.55% Video Quality

Disney+ Outage Map

The most recent outage reports and issues originated from:

FranceDraguignan Crashing
United KingdomTolworth Sign in
IndiaNew Delhi Playback Issues
ChileArica Playback Issues
MexicoPlaya del Carmen Buffering
SpainMadrid Playback Issues

Disney+ Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Disney+ Issues Reports

Latest outage, problems and issue reports in social media:
  • MrBopMarley Secret Society Ent. (@MrBopMarley) reported

    @VerizonSupport I’ve tried for hours on computer and phone it says the same account info from Disney is invalid when I try to login to Hulu

  • MrBopMarley Secret Society Ent. (@MrBopMarley) reported

    @VerizonSupport Hulu login won’t accept Disney login information, says it invalid

  • VerizonSupport Verizon Support (@VerizonSupport) reported

    @MrBopMarley This process should only take a few moments and will be the same login that you use to gain access to Disney+. Is this your first time logging into Hulu from the Disney + Bundle? Are you using your computer or phone or TV to log in to Hulu? -Nicci

  • MrBopMarley Secret Society Ent. (@MrBopMarley) reported

    @VerizonSupport Yes and I’m using the same login info from Disney+ and ESPN+, they work but Hulu won’t

  • AndrewKoz88 Andrew Kozlowski (@AndrewKoz88) reported

    @disneyplus I don't understand dedicating an entire episode of a series about Boba Fett to Mando. Boba wasn't even in it! The worst part is that it was the best episode so far.

  • mommas_baby123 Loading.... (@mommas_baby123) reported

    @disneyplus My biggest problem with Episode 5 isn't even the fact that Mando is the main focus of the entire episode. My biggest problem is that it's by far the best episode in series titled "The Book of Boba Fett" in which Boba Fett doesn't even appear for a single second.

  • mommas_baby123 Loading.... (@mommas_baby123) reported

    @disneyplus My biggest problem with Episode 5 isn't even the fact that *redacted* is the main focus of the episode. My biggest problem is that it's by far the best episode in series titled "The Book of Boba Fett" in which *redacted* doesn't even appear for a single second.

  • acruzer Sandra (@acruzer) reported

    @jeffaugust8 We use Hulu mainly for live sports & whatever shows my older kids watch. Not sure what the rules are but my blended family of 8 all sign in & use it no problem. We have this along with Netflix, Disney, HBOmax. Still cheaper than what my cable bill used to be long ago.

  • MrBopMarley Secret Society Ent. (@MrBopMarley) reported

    @VerizonSupport I have Disney+ bundle on my account. Disney and ESPN+ are active, but Hulu won’t activate. Won’t let me sign in with same info. This needs to be simplified and fixed asap!!!

  • Cat_Catnip jojo siwa was ROBBED (@Cat_Catnip) reported

    @BoboGamma So what I’m hearing is that we could watch the rest on disney+ but watch The Meltdown at work 🧊

  • BeerManZ Chris Ziemer (@BeerManZ) reported

    Hey @hulu @hulu_support I am considering LiveTV with you, but already have Disney+ prepaid through November. How does that work?

  • geniusman16 Indiana Jones' Burner (@geniusman16) reported

    @SaftyKuma @techwontsaveus This is definitely the future, especially because, like you noted already, Hulu and Disney+ have already tested both options and it seems to work. The days of no ads when watching any show or movie on a streaming service will likely be gone soon

  • 25azza25 Aaron Colgan (@25azza25) reported

    @disneyplus All the IMAX Enhanced, Dolby Vision goodness in the world doesn't mean a thing if your servers/compression algorithm can't keep up. 1000mbps internet and your streams keep dropping to potato resolution. Sort it out!

  • benedict_keeler Ben Keeler ⛰ (@benedict_keeler) reported

    @SpinMeWrite It's on Netflix here in the UK (and that's great cause I missed the most recent season and they're adding it soon). Kinda wish it was on Disney+ though as their streaming is far, far better quality.

  • trequartista098 Varun (@trequartista098) reported

    @angryoldman27 @ShivamShankarS Amazon costs 1400 per year without device restriction. Disney+ hostar starts at 300 and caps at 1500. Netflix's fhd plan starts at ₹649(÷4) monthly. Its obviously a cost issue. A lot of consumers either use accounts that are sold for cheap or straight up torrent netflix shows.

  • JDinMSN JD (@JDinMSN) reported

    @HuskerRocker @1011_News Jumped on Hulu when YouTube had the neg issue with Disney. Stream were always buffering and the game went from fuzzy to clear constantly. Bowl season on Hulu sucked. And yes that is a take

  • koolnsunny Sunny (@koolnsunny) reported

    @im_prathibha @disneyplus 💯 Need to get this corrected Captain. Many have already raised this issue. Hope they correct it soon

  • RobLo_Xero Everyone's a little nerd inside. (@RobLo_Xero) reported from Houston, Texas

    @GrimSZN @bobafett @disneyplus Man you obviously don’t know how shoes work do you. ITS CALLED A FILLER EPISODE THAT SETS UP THE NEXT EPISODE!!!

  • oktchuligum tchuligum (@oktchuligum) reported

    @disneyplus First of All you should fix your ******* TV app

  • PaulRic72391014 Grumpy Dad (@PaulRic72391014) reported

    @disneyplus Given you closed chapter 4 with the Mandalorian theme in the background this attempt at not spoiling anything kind of dosen’t work.

  • KoitsuShima Shima (he/him) (@KoitsuShima) reported

    @LawmasterLorai @LBSamuelsson Those are nice suggestions. We already try at least parts, but some is prevented by the unpredictable nature of my work recently. I'll have to see how Sammi reacts to them. Disney+ has sadly malfunctioned a bit last time we used it and didn't allow us to groupware.

  • OnOffTweeter On/Off Tweeter (@OnOffTweeter) reported

    @CunningSmi1e My only real problem with it is the pacing, though that seems to be a wider Disney+ issue. Lot of the Marvel show’s pacing always felt haphazardly paced to me. Also doesn’t help that they don’t seem to be able to settle on a standard run time for episodes.

  • jonno86 Johomo’s Witness (@jonno86) reported

    @disneyplus why is it so easy for you to take my money but when I’m supposed to be getting a refund I have to wait 19+ days? Your team in the chat has been very courteous and are trying to work on it but why am I waiting forever because of some internal error? #disney

  • LawmasterLorai Lorai ✨ (@LawmasterLorai) reported

    @LBSamuelsson Now, you two (@KoitsuShima ) most of my suggestions in this list cost money. But they helped us so tremendously that I wish everyone could use them. So if you'd like, I can pay or help pay for shipping, buy you a game, give you access to my Disney+ or pay for you, etc.

  • zsommidublin 𝖟𝖘𝖔𝖒𝖒𝖎𝖉𝖚𝖇𝖑𝖎𝖓 ❎ (@zsommidublin) reported

    @disneyplus Worst episode as “book of Boba Fett” good episode as “The Mandalorian”. Not happy this at all. When I click “play” book of Boba Fett” I want to watch book of Boba Fett and not The Mandalorian. So for reason above This episode wasn’t good at all. 2/10

  • MDSHANU96635261 MD SHANU (@MDSHANU96635261) reported

    @MarvelStudios @moonknight @disneyplus How can I get work in marvel movies

  • JonathanDylla 𐀔ᰔ➶ (@JonathanDylla) reported

    @verge The problem is Disney+ and other streaming services don’t lake content but Netflix does instead they raised the prices of their subscription thinking that could resolve the issue it won’t they need to have more content on this to my service or more operational content

  • H2Lift H2LiftShip (@H2Lift) reported

    Just saw the latest #BookofBobaFett No spoiler, sort of, but #DysonSphere I'm impressed! Good work on the CGI, #DisneyPlus Too bad we can barely get off this planet with our stupid, farty kerosene-powered rockets, but here we are.

  • krimigyu Eve💋 (@krimigyu) reported

    @ngalamfess Streaming nder. Streaming film nde disney+ low quality ae wes entek akeh

  • ibageek03 Matt Karel (@ibageek03) reported

    @disneyplus is there a know issue with audio dropping out on the Nvidia Shield? I am running the latest update for both the shield and app. Not sure yet if it only happens with 4k Atmos content but has happened on two different soundbars #DisneyPlus