Is Disney+ down?

Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.

 No problems detected at Disney+

Disney+ problems in the last 24 hours

Disney+ Outage Chart

At the moment, we haven't detected any problems at Disney+. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Sign in
(66.67%)
Buffering
(16.67%)
Playback Issues
(16.67%)

Disney+ Outage Map

The most recent outage reports and issues originated from:
Perth Playback Issues
New York City Sign in
San Juan Sign in
Lawrenceville Buffering
Brisbane Sign in
Sydney Sign in

Disney+ Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Disney+ Issues Reports

Latest outage, problems and issue reports in social media:
  • EHadj e (@EHadj) reported

    .@disneyplus @Disney ok. I've been forced to cancel my subscription because your customer service is terrible. Back to @netflix I will go I suppose

  • EHadj e (@EHadj) reported

    .@disneyplus your customer service is being pretty awful. I was told twice I'd be getting a refund for being double charged and now this person is fighting me over it. Do something please

  • AdvaithSKumar2 Advaith.S.Kumar (@AdvaithSKumar2) reported

    @zaydafree @guardian @Disney @DisneyStudios @WaltDisneyCo @RobertIger @BBCNews @disneyplus Listen white knight , your information was terrible !! She went to private school and everything was paid by her parents that makes her privileged. I have no problems with that. She had to compare herself with John who was on scholarship. Plus her PR added daisy scholarship

  • ZPostFacto Fletcher Dunn (@ZPostFacto) reported

    @kvlly Hello @disneyplus ! Took me 5 minutes to find the login button the other day. Some super fancy-ass web design here. THE LOGIN BUTTON ONLY APPEARS WHEN YOU SCROLL DOWN. (On desktop com)

  • keldoller128 Kelvin Reyes (@keldoller128) reported

    @disneyplus fix your Aladdin the carton bro no cap tryna watch it with my daughter for the 18th times and the shit plays but it’s black the screen

  • AdvaithSKumar2 Advaith.S.Kumar (@AdvaithSKumar2) reported

    @zaydafree @guardian @Disney @DisneyStudios @WaltDisneyCo @RobertIger @BBCNews Oh , really if she was aware of her privileges then she wouldn’t compare herself with John !!! And I know John became white knight for daisy Ridley and couldn’t help himself to make fun @disneyplus !!!

  • beyondlife7 Beyond_Life (@beyondlife7) reported

    @disneyplus So why am I being charged for this when Verizon is giving it out for free.... @Disneyplus I have VERIZON. fix this.....

  • coolJane_ ❄️ (@coolJane_) reported

    you guys wanted this attention @disneyplus now fix this buffering thing that’s always happening

  • ughhmeghan Meghan (@ughhmeghan) reported

    After originally messaging @disneyplus for help on 11/12/2019, they finally replied! They told me to call support instead! Tried that originally! Waited for several hours and got hung up on a couple times. No thank you.

  • finger_guns_pew Devon 😼🐰 (@finger_guns_pew) reported

    @tawanachelsea @reggiechives @disneyplus Can confirm that the remake is actually pretty terrible

  • steven_meree Steven Meree (@steven_meree) reported

    @disneyplus you should have no problem taking the market...

  • RickPrall Rick Prall (@RickPrall) reported

    Was hoping to get in on the @disneyplus Disney+ Cyber Monday specialt. Unfortunately a trip to the ER and then gallbladder removal surgery had me in the hospital. I've asked Disney if they could help me out, but haven't heard back yet. I need to call a Mandalorian. #disney #help

  • MichaelM10400 Michael Matherne (@MichaelM10400) reported

    @disneyplus I love that you exist and at this point I don’t know who I am without you but FIX YOUR APP PLEASE OH MY GOSH YOU LITERALLY SUCK SO MUCH. ESPECIALLY ON PS4 LIKE WTF STOP IT GET SOME HELP

  • summitpolitics dawson (@summitpolitics) reported

    @disneyplus Disney please fix your streaming. Keeps stopping and gives error message. Netflix still beats you hands down on their streaming power. Also wish you could forward and rewind through scenes like Netflix.

  • jade_lillies kittenkweeen (@jade_lillies) reported

    This “Annie Get Your Gun” episode of #encore is so cringey bc of Ameigh and her unresolved teenage issues and I am here for it 👏🏽 👏🏽 👏🏽 #DisneyPlus

  • MattBostian MattBostian (@MattBostian) reported

    @disneyplus When will the playback issues with @amazonfiretv be addressed. That’s my preferred place to use your app but for weeks now playback is just sound, no video. Please help.

  • speedwaypress Speedway Pressl (@speedwaypress) reported

    @disneyplus My Disney app on Kindle is so low volume I have to use headphones or cc. Amazon said they are waiting on a fix after 56 mins with tech support ugh

  • roxberry19 christine scaringi (@roxberry19) reported

    @disneyplus please help!! I canceled Disney within the 7 days and was still billed. Contacted customer service to cancel and when billed. Of course I do not believe any of your reps now. Please credit my account immediately. Thank you. #nothappywithdisneyplus

  • GentleLilSin ~GentleLilSin~Goddess of Hype (@GentleLilSin) reported

    @disneyplus so I received an email stating my account was changed. Now I cannot log into my account at all. I'm being charged for a product that was stolen and your help pages are absolute rubbish. #DisneyPlusfail

  • DugstorNZ Chris Dugan (@DugstorNZ) reported

    @EmilleHoods @Orcon @disneyplus @SparkNZ Yeah, all our devices are connect by ethernet, it's such a disappointment. Buffer, pause, bad quality... & repeat. Luckily, I still have a day to cancel my @disneyplus subscription before I get charged.

  • rywasney rae ⚰️ (@rywasney) reported from Chicago, Illinois

    I love @disneyplus but they really need to get it together. I’m sick of having to refresh and wait forever because the site is having issues.

  • rywasney rae ⚰️ (@rywasney) reported from Chicago, Illinois

    I love @disneyplus, but they really need to get it together. I’m sick of having to refresh and wait forever because the site is having issues.

  • s1cox Simeon (@s1cox) reported

    Hey @disneyplus your app for the LG smart TV is terrible. It keeps clicking and popping before stopping with a pinwheel. Same connection streams everything else with no problems.

  • EmilleHoods Emille Hoods (@EmilleHoods) reported

    @DugstorNZ @Orcon @disneyplus @SparkNZ Yeah I'm not sure what is going on. I thought it was Google home causing issues, but I plugged directly into Ethernet now and the performance I get is wavering. Sometimes it is brilliant then other times it buffers every 5seconds

  • SlickVic954 Victor Martinez (@SlickVic954) reported

    @greginSLC @disneyplus I just came across the sound issue on X-Men S3:E19 "Obsession"

  • stylewoapology Drea (@stylewoapology) reported

    If you’re tempted to watch #muppetschristmascarol on @disneyplus DON’T. It’s the awful version where they edited out “When Love is Gone.”

  • Polo__Kidd24 BT (@Polo__Kidd24) reported

    @disneyplus man smart guy be jumping and muting scenes y’all need to fix that

  • miork64 ally (@miork64) reported

    I need to know why every time I leave @disneyplus on my @PlayStation and it times out, I have to log in all over again. My password is complicated. Please fix, thanks!

  • Becka_911 Rebecca Grace (@Becka_911) reported

    @disneyplus Some content for espn+ you need hululive so the combination sucks. 10 minutes to cancel sub since my account didn’t have the option. Your chat help sucks too. Boo Disney. Boo. Never again.

  • knott_michele Michele Knott (@knott_michele) reported

    @barberchicago @AppleTV @disneyplus Same problem.... I’m watching it on my phone 🥴

  • Adrienn66119063 Adrienne Smith (@Adrienn66119063) reported

    @disneyplus Disney is one of humankind’s worst enemies. Looking forward to the public disclosures and to Disney’s demise.

  • oldtimeturner RENEW ANNE WITH AN E (@oldtimeturner) reported

    What astonishes me is that even with only 7 posts in 3 years, AnnE still acquired a large enough audience to do 9M+ tweets. Speaks volumes to its quality and potential. #SaveAnne @starttvnetwork @PopTV @AppleTV @hulu @Disneyplus @PrimeVideo @AcornTV @CraveCanada @BellMediaPR

  • JacobIdle Egg (@JacobIdle) reported

    I live in an apartment and tend to work in the service industry so I routinely watch shit at 3 am, so I watch things with subtitles. Even if I didn’t, I have deaf friends and the audio doesn’t sync with the subtitles because @disneyplus refuses to fix their server issues.

  • JacobIdle Egg (@JacobIdle) reported

    I complain about this every week but @disneyplus has the worst subtitles of any streaming service. They aren’t synched and they’re CC only meaning they’re black box over the cinematography. The laziness behind this service is so frustrating because I want to like it.

  • GamosRio Rio Gamos (@GamosRio) reported

    @disneyplus yo add zeke and Luther, someone help me spread this shit

  • bonnieod2312 Bonnie O'Donnell (@bonnieod2312) reported from Los Angeles, California

    @disneyplus having a terrible time connecting via @AppleTV - please help. Your phone isn’t working.

  • SingerIslandLi1 Singer Island Life (@SingerIslandLi1) reported

    @disneyplus Tried @hulu twice. Both times encountered lots of buffering. Had no problems with Spectrum or YouTube TV. Staying with YouTube TV. Better pricing and better programming.

  • melissa_fullb mel (@melissa_fullb) reported

    @disneyplus i just want to relive my childhood, but I’ve been getting error messages for 2 days

  • GatorRy The Swamp King (@GatorRy) reported

    @Gatorbait712 @disneyplus No issues with mine; buy a mesh router

  • AgneCollin Collin Agne (@AgneCollin) reported

    Ya know if you pay for a streaming service you should get 100% quality and resolution on all platforms of it @disneyplus. Why can’t i watch something with out it being choppy and poor resolution on my PS4 but by laptop it works fine.

  • trolltoll4hole Gabby (@trolltoll4hole) reported

    @disneyplus dude your app hasn't been working on my phone or tv the last week it's always saying error code 83 but still proceeds to take the monthly payment, I can't even sign on to delete my account!!

  • ChipAcker Chip Acker (@ChipAcker) reported

    I’m 19 minutes into my 8 minute “expected wait time” for @disneyplus support. Found a glitch in their system while trying to help my dad setup his acct. #ExpectationTimeFail #SlackSupport

  • sdwyatt Stacie D. Wyatt (@sdwyatt) reported

    i need a #disneyplus login

  • RonnieWiskirch3 Ronnie Wiskirchen (@RonnieWiskirch3) reported

    If someone wants to let me use their Disney plus I’ll give you my STARZ login 😭 #disneyplus

  • ShanesCows Shane Young PowerApps MVP (@ShanesCows) reported

    Hey @Roku this is ridiculous I got my subscription for @disneyplus through you yet no one can help me log into the app on my phone. Your support is terrible.

  • _itssrocio Rocio Hernandez (@_itssrocio) reported

    @disneyplus please please please fix the buffering issue ASAP! How can I watch Pete’s dragon and cry when it keeps buffering every other minute 😭😭

  • Sonya_Marieee Sonya (@Sonya_Marieee) reported from Lorain, Ohio

    Anyone else getting the “Error Malformed data” message repeatedly on @disneyplus

  • travis_resor Travis Resor (@travis_resor) reported

    @disneyplus Please fix the lag issues on the PS4 console. I know you guys hate Sony, but come on!

  • DivergingStocks Diverging Stocks (@DivergingStocks) reported

    $DIS had major issues with DisneyPlus and support was terrible!

  • EmilleHoods Emille Hoods (@EmilleHoods) reported

    @Orcon @DugstorNZ @disneyplus Hey @Orcon, I have the same problem. Disney Plus just going through loading all the time

  • SonOfCerridwen Azreiel (@SonOfCerridwen) reported

    Watching a new hope on #DisneyPlus and I’m pretty sure I saw Greedo shoot first. But that’s not the point...the point is that for a bounty hunter, that close to his target...Greedo is a terrible shot

  • sancho08 Sandy//#renewannewithane (@sancho08) reported

    Please help finance our beloved Anne of an E! @hellosunshine @reesew @hbo @poptv @primevideo @disneyplus #SaveAnne

  • Burnsthebest Burninglava (@Burnsthebest) reported

    @TheQueenieLuna @_Deathtrooper__ @disneyplus The problem is licencing, they've licenced out their films for streaming services for example netflix is a good example, if disney + were to release everywhere, they'd probably be one country with barely any content while another has tons of content.

  • LenDixon33 DOX (@LenDixon33) reported

    @disneyplus #Noelle might be the worst #Christmas movie ever made. I know it’s 2019 and everyone loves crapping on traditions, but that movie was awful!

  • _tappp Ty (@_tappp) reported

    Disney plus streaming really sucks. I’m always getting an error code popping up 😒. FIX IT @disneyplus

  • PickrellJaci Jaci Pickrell (@PickrellJaci) reported

    @disneyplus I need help with getting my Disney plus app to work. Been down for a week.

  • ForTheVideo B.L. Zel (@ForTheVideo) reported

    @disneyplus Captain Marvel is easily the worst marvel movie.

  • Michellelove425 Michelle Williams (@Michellelove425) reported

    @disneyplus Wow ..didn't help

  • bwh_720 Ben Holloway (@bwh_720) reported

    Rewatching currently (thanks @disneyplus) and all of these people, including Kevin, are trash people. The adults are terrible, basically criminals, and the kids all bully Kevin.

  • Ninety9us Ninety9 (@Ninety9us) reported

    @disneyplus I'd rather watch it on 4K Blu-Ray where I don't have to worry about Internet issues.