eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Omaar
(@OmaarMUFC) reported
How are the price alerts still working but your platform is still down for 18 hours and counting @eToro? Poor service.
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RLCS Fronovi
(@dfoster1980) reported
@agowa338 @ahmad04386828 @eToroService You might be happy accepting **** service, but for the vast majority of people this is unacceptable. Poor service, poor communication, poor platform.
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Olivier DJIDJELLI
(@oliver3577) reported
@eToroService @eToro Ppl are saying the platform is workng with new accounts; so Is this the way etoro is preventing a liquidity issue do to ppl removing funds as the BTC & ETH collapse? Worrying...
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Bob
(@Bob38681168) reported
@Mar1tg @eToroService @eToro 16 hours unplanned maintenance. Everyone should move to another platform. Also heard that they are in financial trouble so your money isn’t safe.
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Bob
(@Bob38681168) reported
@ahmad04386828 @eToroService 16 hours unplanned maintenance. Everyone should move to another platform. Also heard that they are in financial trouble so your money isn’t safe.
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DaveCoke
(@davecokell) reported
@eToroService No problem, it’s only been 16 hours.
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Jonny
(@jonnyhanson69) reported
@eToroService I’ve managed to register with another provider and seen my equivalent investments at a massive loss today. Now is the time to buy in and it seems very convenient your site has gone down at this very opportune moment. I’ll be withdrawing my portfolio ASAP
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Benjamin
(@vonFritz900508) reported
@eToroService @eToro can’t wait until I take my moneybags elsewhere. You’ve had time to correct this reoccurring outage. Enough is enough.
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Matt
(@Kidd_Matt) reported
@limousin_gin @ManasaNjanike @eToroService The offline system is also a joke. Being down this long is unacceptable. Their whole business model is to permit access to markets 24/7. It’s been down 17hrs now?!
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Naoufel🖌️📙 ⚖ 💹 🎶☀️
(@Elmahboulfou) reported
@eToroService **** you and give the money back.
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CH
(@CH37200579) reported
What a piece of **** @eToro is! Down for over 16 hours now! Everytime the markets get a bit volatile the platform crashes. Customer care is not very high on @eToro 's priority list, if at all. #disappointed
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Ramon Xuereb
(@RamonXuereb) reported
@eToroService @eToro What issue?!! Can we know what is the issue???
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Kovács Márk
(@KovcsMr51234469) reported
@eToroService High fees and unstable system, nice etoro 👏 I'm not satisfied...
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Iven
(@Iven80156519) reported
@eToroService @eToro All of us need a reasonable explanation after this bug fixed. Otherwise, how can we trust you? This problem, making us lost a good price to invest and miss profits several times, is not happening once, an apology is truly not unacceptable!!
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Darren Macdonald
(@dmacdonald29) reported
@eToroService I thought you identified the issue yesterday
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