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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (39%)
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Website (26%)
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Trading platform (26%)
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Withdrawals (6%)
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Deposits (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bünde |
Login | |
 Toulouse |
Website | |
 San José |
Login | |
 Bogotá |
Withdrawals | |
| Compiègne |
Website | |
| Schorndorf |
Deposits |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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The twinkle in your eye
(@Soalloverthis) reported
@eToroService @thisLUCI How long can it take to fix?
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Sean
(@Stillicho82) reported
@eToroService Watch them fix it at exactly 5:01 pm EST (9:01 pm GMT)!
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Pro Clipz
(@Pro_Clipz) reported
@Tvitoje @eToroService You can sign in?
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Naranjo.
(@danielnaranjo01) reported
Market closes 16:00... the entire day down. @eToro @eToroService worst broker, platform and service ever.
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Komjati Gabor
(@KomGab) reported
@eToroService @eToro I say once it is happening, twice bad luck, but when you have all these ‘glitches’ whenever there is a buying opportunity...then I say it is systematic and suspicious....
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Shawn Vader
(@vader_shawn) reported
@eToroService what kind of problems? The kind where you have been hacked, lost the encryption keys or lost your key tech people? #etorodown
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Kellee Ashlee
(@KelleeAshlee) reported
@eToroService @thisLUCI The app has been down for hours- when is this going to be fixed?
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Milen Bilyanov
(@mbilyanov) reported
What kind of a service is this?! @eToroService @eToro @eTorox The platform has been down all day long! What you are going to do about my losses?
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Stantos
(@pes_kleptocracy) reported
Watching $tsla and $aapl bounce like a dream and I can't do a single thing. @eToro still down after 5 hours. Criminal!!!!
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vicMoo
(@vicMo0) reported
@eToroService Unbelievable. I'm moving my money to @IBKR as soon as the service is back up. $GME first, now this.
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mikeandrew
(@mikeandrewphoto) reported
@eToroService @eToro What’s the betting this “issue” is miraculously resolved at 9.01pm GMT? Denial of service for 5 hrs is totally unacceptable and very suspicious given the volatility @TheFCA
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midas mochi
(@mochi__money) reported
@eToroService i cancelled my order and it’s still pending after several minutes already. kindly fix this.
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Adam
(@Adamdullea1) reported
@eToro @eToro IG. Or fidelity , so how does this always happen with your platform? And always at the worst times! If you do not have the liquidity then you should close your business and stop robbing people to keep your business afloat
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jivi
(@jlmrno) reported
@eToroService @eToro damn @eToroService i guess its not only the market thats crashing huh? its been almost 5 hours now.
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yasir
(@yasir89885388) reported
@eToro how can you still be down. This is so unfair, how can the whole market be trading expect us. You’ve cost so many people money.
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kate
(@thekatereport) reported
@ZacBauman @eToroService Oh no, I had the same fear because I set an order before it crashed. I saw the offline mode and seems like the system didn't open it. Maybe you can claim your money back, it wasn't your fault the platform went down and made a mess
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Maria's Not My Name
(@SabzMB1) reported
Can't believe @eToro is still down! Think i'll be withdrawing and going elsewhere now. Happens too often!
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Juan sin miedo
(@BogotaDelPutas) reported
@eToroService Don't lie! This is not a technical issue. You systematically shut down the system each time the market moves.
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c
(@conallmccourt) reported
@eToroService @eToro Is there something else going on with the platform? What is the disruption to the service, a platform like etoro should not be down for so long,
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Stuart Adamson
(@stuartdadamson) reported
@eToroService Guessing all these "technical issues" will be fixed about 30 seconds after the market closes
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Rob Jackson
(@robjacksondj) reported
@eToroService @MCFrechilla Why you keeping us in the dark. It's super frustrating. Let us, you loyal customers know how long this is going to take. Such terrible customer service. I'm leaving this platform for sure
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Ashley Pettit
(@JustAshPettit) reported
@eToroService @eToro Is the issue that etoro aren’t holding enough of the assets to cover all the selling? If so perhaps it’s worth learning from this as cryptos are highly volitile, the market lender needs to buy the actual asset
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Sparrun
(@Sparrun2) reported
@eToroService In the nicest way possible. What in the flying **** is taking 5+ hrs from being identified to finding a solution/fix?
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Laurence Daniels
(@Laurenc86991261) reported
@eToro What the hell is going on with your platform? it has been down since 4pm GMT.
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StartX
(@mo74mmed) reported
@eToroService we want clear statement on today's incident!! What is happening today is a joke and unprofessional.
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Mark Andrew
(@MarkusAndreas25) reported
@eToroService how do you plan to recompensate customers for this poor service and their lost money due to peoples inability to access their own funds?
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Salvador Goose
(@Salvadorgoose) reported
@eToroService @CraigMc61164048 This is not helpful. How can you be down for the last 4 hours. This is insane. I expect you’ll be in front of Congress soon right
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Gonzamdv
(@gonzamdv) reported
@eToroService Do you guys are planning to do something or just repeat this stupid message. This are the most critical times for a brokerage not to ******* break down, are you aware of that? Will move on to another ASAP
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Donna
(@Donna73076417) reported
@IliyanYYordanov @mojoluafc @eToro I'm just looking into transferring positions, as I believe IB allows this. I prefer it - is also multi-currency. So far not a lot of stability issues, but does repeatedly force re-login.
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Rich Vester
(@Rich_Social) reported
@eToro come on, how can u be having such platform issues.