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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (54%)
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Website (36%)
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Trading platform (7%)
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Withdrawals (4%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Rafael |
Login | |
 Barrow in Furness |
Withdrawals | |
 Rennes |
Login | |
 Bonn |
Login | |
| Ejea de los Caballeros |
Website | |
| Steinfurt |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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etoro_warning
(@EtoroWarning) reported
@GuldenHoeck @eToroService I hope they fix your issue But please consider looking into more reliable trading platforms that come with better customer support. Based on the # of user complaints I see that are ignored > 3+ weeks, eToro seems to prioritize marketing over user satisfaction. Good luck!
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Jason
(@GreenDZ2021) reported
@eToroService worst company to invest in, absolutely no help if you have any problems, your money will be lost in their accounts. You don’t even get any communication from them at all. Your investments just get stolen
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OverHash
(@OverHashDev) reported
@_younite @eToro Don't use eToro or Robinhood. Bad past histories for both. eToro especially.
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badhabits_tech
(@Badhabits090) reported
Anyone else having problems opening the @eToro @eToroService app on Android? #etoro
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etoro_warning
(@EtoroWarning) reported
@Michael07936919 @eToroService Do consider other trading platforms that are far more reliable, and come with better customer support. eToro doesn't seem to care that its users are losing money & missing out on buying opportunities, while they wait in vain. I hope you recover your losses. Good luck!
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JD
(@Jaimin2006) reported
@eToro @eToro customer service -Can you please refund me my $215 that you have deducted and paid to someone I was following. Money has now gone into blackhole and your next to non-existent customer service obviously can't help.I don't think you even employ humans to respond to emails.
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Je Dimacali
(@JeDimacali) reported
@eToroService Help... I live in United Arab Emirates, the Etoro App. Doesn't open in Android Huwawei, while my wife's Etoro in her Samsung is Available. Please help.
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Sebastian White
(@SebWrites) reported
@EtoroWarning Thanks. It is appreciated. @Etoro have just got rid of telephone support for Gold Members... no consultation on behalf of members, when they are supposed to becoming a #PLC and 'more' responsive the public? @eToroService
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Christian Figueroa
(@Christi18054857) reported
@eToro when the app isn't working properly I expect you guys to figure it out b4 I do ...its not my job to make sure your support is on point
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John P Arnold
(@JohnPArnold2) reported
@eToro, my account (jarnold21) is still Pending Verification. I registered in mid-February (over a month!). Reached out to customer support but have only gotten auto-messages indicating how busy they are.
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ReleaseTheBulls
(@KBWarrior619) reported
@eToroService @GTHAFC what a terrible response to your customers - be a bit more tactful, and make your response tailored to your client... amateur(s)
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Quirin
(@Zkittlezcake) reported
@eToroService Hello I can't login anywhere! Or when I open etoro it closes immediately! Why is this? I need to close trades because I loose money atm!!!
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etoro_warning
(@EtoroWarning) reported
@SebWrites @eToro @eToroService That's a shame. I really wish they'd realize that there's also profits to be made by focusing on customer satisfaction. Paid marketing & celeb endorsements < (real) positive reviews given by satisfied users.
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VeeJay
(@TweetNasedi) reported
@eToro Androip app keeps crashing. Please help.
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Nick Avan
(@NickAvan) reported
@eToroUS @eToro Have to say I'm very disappointed & shocked with eToro's terrible service. I wired eToro $5,000.00 USD one month ago & it still hasn't been credited to my account. Impossible to reach anyone other than automated email replies. DONT WASTE YOUR $$$ LIKE I DID
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Andy Lee
(@AndyLee84733325) reported
@eToroService hello etoro, I want to deposit from big pay malaysia, but it would not let me through. I have contacted big pay and they said issue is not from big pay but from etoro, can help me verify?
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mightybaseplate
(@mightybaseplate) reported
@_younite @eToro Probs had the worst service with @RobinhoodApp one time they shut down all their services when covid first happened so people couldn’t even have access to their own property, and then one time they disable specific stocks so people couldn’t even buy something in a free market
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Dan (The Future Holds Crypto)
(@dan_gheorghe) reported
@XRPRebel66 @RobertArtRobArt @eToro I promised I would answer. Sorry for the delay. I have spoken to my Etoro agent. They have mentioned that it's best to talk to them directly instead of listening to third party news. They mentioned that they would still support the airdrop, but Flare is responsible.(next tweet)
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Tika Sinaga
(@tikasinaga) reported
@eToro Is Etoro down? Have tried VPN too and it ain't work
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Rasool Fahraji
(@139141O) reported
@eToro Blocked my bank account and 2M after giving all docs and several emails, yet no solution is given. Any chance of getting your @eToroService to resolve my case? #etoro #copytrading
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Nick Avan
(@NickAvan) reported
@eToro I wired @eToro several thousand dollars a month ago and still not credited to my account. IPO will fail miserably with that level of service!! I will never use @eToro again. Very expensive lesson to learn!!
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#1 RELL Hater
(@Logophilic_) reported
@_younite @eToro Do some research before you decide which brokerage to buy with, eToro is notoriously bad.
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Karl_Gee
(@Karl__Gee) reported
@eToroService Sent you a message. Please help me.
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investorsjuan
(@investorsjuan) reported
@eToroService Yes please. Your contact support team is not responding
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matthewxharding
(@matthewxharding) reported
@eToroService your app won't open on my Huawei, any known problems?
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Keith Harrison
(@PeaceNotWar4All) reported
@Waazeh @mancunianchild @eToro **** EToro , they are stealing my money! You better research them before you give them money!
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BanjoPlucker
(@banjo_plucker) reported
@eToro Hydro electric. **** the rest
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Karl_Gee
(@Karl__Gee) reported
@eToroService FAQ didn't help. I will message support in the app.
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Tired Dad
(@TiredDad18) reported
@eToroService ok so once again I try to withdraw funds and it's help pending review. This is a ridiculous process can you please transfer today!! This is the reason i'm leaving the platform
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JD
(@Jaimin2006) reported
@eToro @eToro please don't bother going public. If you do - you would have to provide customer service and it will be a steep learning curve for you guys. Can you please give me my $215 dollars that has disappeared in your system.