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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (40%)
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Website (35%)
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Trading platform (22%)
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Deposits (4%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rennes |
Login | |
 Bonn |
Login | |
 Ejea de los Caballeros |
Website | |
| Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Aʟᴇx
(@AlexNavidi) reported
@eToroTeam you guys are killing me. Verified. Had good cash in my account attempting to add more and time after time youre giving me a message saying Oops try again or try another method of deposit. Called my bank 3 times all is perfect it’s on ur end. Please help/ debit and ACH
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Muiz J Khan
(@mzkhan25) reported
@eToroTeam That's the whole issue! @IDnowGmbH is not accepting my German Residence Permit, because it's stamped on my passport and not a plastic card. German government stamped passports instead of issuing plastic cards in mid of 2020, due to Covid Pandemic. So what can I do then?
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Mardanis
(@Marrdanis) reported
@eToroTeam if $GME issue a crypto or NFT as a dividend, will customers holding GME in their eToro portfolios be able to recieve it?
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Jim
(@JimmyKohar) reported
@eToroTeam my Platinum Plus account has been unfairly flagged by etoro cs and as email received earlier today informed me it is to be closed in 5 days. I calculate I'll be losing about $10.000 soon. This is unfair and subject of complaint to FOS/ombudsman!
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Nick
(@nickyd1986) reported
@eToroTeam Hi etoro team, quick question. I’m a new customer here who’s made a withdraw request from your platform. When I check my bank account account I can see that a large portion of the money hasn’t been refunded back to me. Can someone please explain why this may be.
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Jim
(@JimmyKohar) reported
@eToroTeam, @eToro @eToroUS my Platinum Plus account has been unfairly flagged by etoro cs and as email received earlier today informed me it is to be closed in 5 days. I calculate I'll be losing about $10.000 soon. This is unfair and subject of complaint to FOS/ombudsman!
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beverage man
(@man_beverage) reported
@eToro I'm sure all of these people in the ads are perfectly fine people... They're most likely actors so they can act and be convincing So that leaves the question: how ******* bad are you at directing them then if this is what comes out? Are you proud to waste talent like that?
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Dnate Liver
(@DnateLiver) reported
@eToroTeam Hey i have a problem regarding #AMC, it won't give me the option to sell any shares. Im using the android app, from Uruguay. I don't want to sell now, but if i can't when it reaches the moon, i will be devastated.
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Moussa Ha
(@MoussaHa5) reported
@xanpinha @eToroTeam Eveytime the same answer since 1 year . Very bad Support 👎🏻
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DanieL Stith
(@DanielStith) reported
@eToroTeam I bought ADA AND TRX for staking a long time ago and I have not received any mail with my rewards, I need help
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Mustafa Açıkgöz
(@mefesus) reported
@eToro Don’t open account on etoro, awful customer support and more
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Paadre
(@Paadre1) reported
@eToro Rather than everything I would love to not see that damn eToro ads 😡😡
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Broncíneo
(@Broncineo1) reported
@eToroTeam Hello, since you put restrictions to Chile on may 31 Im not able to sell my cryptocurrency and stocks (they are underlying assets, not CFDs), sell button doesnt allow clicking on it. Please help.
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Tom H.
(@bearinmansuit) reported
@HLInvest So why is it @eToro managed to facilitate this for their customers? HL really need to get their finger out in general with service.
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DumbWrestlingMark
(@dumb_wrestling) reported
Really awful service -- once again -- from @eToroTeam @eToro . Have sent LTC to a completely different address to the one I input, twice, and refuse to do anything. Also one of a growing number of awful companies who don't let you talk to anyone to resolve.
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Miguel
(@1118Miguel) reported
@eToroTeam @eToro It's been 27 days since I withdrawed my money from etoro account, I only recived 1/5 of my withdraw, support says my withdraw is "lost" and they are searching for it, their support answer like every 3 business day only to ask useless things and delay it even more dont invest here
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Paul Wright
(@PaulWriteMusic) reported
@HLInvest Its a real embarrassment considering @eToro have managed to facilitate it with little difficulty. If it isn’t an issue with CREST, what is going on?
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Kendra
(@givemekendra) reported
@eToroTeam @eToroUS @eToro why won’t you let me withdraw my money both deposited & profits. It’s been over a month of me going through this process via your app & your lack of customer service. Please help!!! This is ridiculous!!
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Martin Ehrensperger
(@MartinEhrenspe1) reported
@eToroTeam @xanpinha What about IOTA? Will there be wallet support in the future? If yes, do you have an expected date?
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khurram warraich
(@warraich81) reported
@eToroTeam hi team is there any problem for login in your app. I am trying to login last one hour. It is not getting it. Tks
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beverage man
(@man_beverage) reported
@eToro_DACH @Merzmensch @eToro Are you proud? Are you proud for being 30 years behind the time? Don't be. Your ads should be a failure to you. I have seen some bad ads and none of them can even measure up to what ******** you're doing. But maybe that's the best you can do with a product of comparable quality..
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Freddy J. Díaz C.
(@freddyjdc) reported
@eToroTeam @eToro Is support also closed? I received an email saying to be validated for a second time and if I don’t do it my account will be limited or closed. I’m following the steps (no problem) but always shows an error and no answer from your support team
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spanky
(@spankyfisher) reported
@eToro They're all ****.. Subscriptions will dramatically fall as people get their lives back and realise their bank accounts are being plundered for something they're no longer using.. Plus prices have been rising, so shame the quality of programming hasn't.
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A Different Ry
(@rytries3000) reported
@eToroTeam why in ******** did you just close the market on amc
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ADA/GALA Fan
(@darkhorseguy) reported
@TheElevenMonkey @eToro They support $FLR, I highly doubt about $dFLR
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Dnate Liver
(@DnateLiver) reported
@eToroTeam Hey, i have a problem regrding AMC. It won't give me the option to sell my shares. I'm using android, from Uruguay
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Morten Plougmann
(@Haslax) reported
@eToro Hey EToro How much focus do you have on getting the Spark token out to our beloved customers when Flare Network launches? Will it take hours, days, weeks?
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Lee Rawlings
(@LeeRawlings13) reported
@eToroTeam @xanpinha Avoid eToro at all costs. They will shut your account down when you’re winning and not give a reason!! #btc #DogeCoinTo1Dollar #dogearmy
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Jim
(@JimmyKohar) reported
@eToroTeam @etoro can you help resolve the following ticket please. Case: 02396214
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beverage man
(@man_beverage) reported
@eToro_DACH @FRMedia6 @eToro This world rejects you because there is no place in it for you. I used to believe there is a place for everyone, but you made me reconsider. The least you could do is take down your ads so less people would have to witness this broken marriage of a finance app.