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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (50%)
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Website (44%)
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Withdrawals (3%)
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Trading platform (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Venelles |
Login | |
 Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
 Köln |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Carlos Dominguez
(@CarlozDom) reported
@eToroService I’m trying to create a new account, but I can’t, I keep getting the error saying something went wrong please try again in a few seconds
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Andoni
(@AndoenRuta) reported
@eToroService @eToro Dear / Dear JOSE Urrutia ACHA, Thank you for contacting eToro customer service. We are aware that some users may have experienced some login issues on January 1, 2021 between 14: 00-14: 35 GMT, and on January 4, 2021 between 14: 30-15: 15 GMT. We have since resolved the issue..
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Andres Silva O.
(@andysilvao) reported
@eToroService Really bad and slow service from your side! Two weeks with an open ticket and no solution
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DJ Earl Dagot
(@djEarlDagot) reported
@eToroService Trying to sign up for hours and this is what I see. Traders are unhappy, poor customer service and et al. Not a good sign for me to continue. /Sigh
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Farrukh Ahmed
(@heyfarrukh) reported
@ALJVD1 @eToro Scheduling a crash course on @eToro
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Jplay
(@JPlay_Gaming) reported
@eToro I still can't buy anything fix this **** already. Everytime I try to buy it says unable to open position.
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MAGA Night
(@NightMaga) reported
@eToroService Why is it taking a ridiculously long time to transfer XRP from the etoro platform to an etoro xrp wallet? Also, since I have to transfer per trade and not all at once, it's kind of stupid. So are the 133 unit minimums. Let me transfer all at once like coinbase does
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Kay 💎
(@Kay_ddiamond) reported
@Squawka @eToro He came with full attack, won't be a problem
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gandalf2020
(@gandalf20201) reported
@eToroService @eToro Not resolved here in the UK. Just sent ticket and got reply - 7 days to reply. Absolutely **** customer service. 🤬#etoro
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Giuseppe Guglietti
(@Giuseppe7891) reported
@eToro I lost a lot of money due to this problem
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Claudio Fidati
(@Tobdiol) reported
@eToroService @eToro Can login now, but can't open any position :/
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rm
(@maduroray) reported
@dylanguest3 @eToro I love how you make fun of me for that when ac Milan got humiliated by atletico Madrid the very next round. But it won’t be as bad as the humiliation tomorrow 😈
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Neil Perera
(@nil_i_am) reported
@eToroService @alonsostella Have tried to log in and log out more than 40x today and no success in being able to trade at all. Very poor trading platform and support to start 2021.
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Энди
(@Andy122845) reported
@22Saladin @SouthamptonFC @eToro Nothing to reproach the VAR, they are excuses to amend their mistakes. He has made several games that have not transcended in the game sequencing in the bad results.
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Lola Fen je suis une femme ♀/BLM✊
(@fen_lola) reported
@eToroService @eToroFr I Lost 100 USD because of your bug today. I want to file a complain. Where/ HOW Can I reach your claim service ?
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Sian
(@RahimZeeshan) reported
@eToroService My chart is stuck to before 9pm. I can't close on my trade. Etoro keep having issues. Please help.
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Finn Thorwarth
(@BoxerBuffa) reported
@eToroService Its not just the Login, also the fakt that you cant buy BNGO
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Squawka Football
(@Squawka) reported
@Mfugale_ @eToro No problem. 👍
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Horace
(@ProperMyGander) reported
@eToroService **WARNING - DO NOT USE eTORO** Markets opening late for no reason Balances showing as zero in error Unable to login or open positions Use a reputable exchange such as @IGcom or @binance. This is not spamming/trolling eToro, this is my genuine experience.
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Amjad Ali
(@amjadal53356181) reported
@eToroService @eToro Cost me thousands opening my BNGO orders late and then when I tried to open new positions Etoro kept on saying “position not opened “. This is my first major issue but like I said cost me thousands of pounds!
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Cracker
(@Tossoujeanpaul1) reported
@eToroService Still can't login !!!!! 😡😡😡
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Andoni
(@AndoenRuta) reported
@eToroService @eToro Dear / Dear ____________ Thank you for contacting eToro customer service. We are aware that some users may have experienced some login issues on January 1, 2021 between 14: 00-14: 35 GMT, and on January 4, 2021 between 14: 30-15: 15 GMT. We have since resolved the issue and...
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Jordan Massey
(@JordMassey) reported
@Squawka @eToro He was boss tbf. We were awful but Southampton has some amazing performances in their team tonight
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gumimaco
(@gumimaco) reported
@eToroService Can't open a position on BNGO for 30minutes now hope you can resolve the problem shortly
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Neil Perera
(@nil_i_am) reported
@eToroService @eToro Not been able to open positions since the US markets have opened. Absolutely disappointing from eToro & so many customers still impacted for several hours now. Embarrassing start to 2021 for eToro with update on resolving issue. Poor customer experience. A lost trading day.
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Andoni
(@AndoenRuta) reported
@eToroService @eToro Ok, there we go. After sending yesterday the most detailed and complete report, describing all the open positions affected, timing, exact issues, attached screen shots and videos, ... eToro emails me back this email:
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Horace
(@ProperMyGander) reported
@AndoenRuta @eToroService Isn't it great when you have a serious issue like this that has obviously had a big effect on your trading, but they refuse to even reply to you? I can see they've responded to plenty of others who have tweeted after you. This company is a joke, avoid them at all costs.
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Andoni
(@AndoenRuta) reported
@eToroService @eToro the platform login is back to normal. If you believe you have been negatively impacted, please respond to this email with a summary of your experience, the relevant position identifications, and the date and time you experienced the issues.
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KrishGoyal2301
(@goyal2301) reported
@ceeplus_ @Squawka @eToro If you want to support klopp then get out of out fan club . However well they play they are out rivals
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Sandip Vyas
(@isandipvyas) reported
@eToroService @eToro terrible service from you guys, I had financial loss due to unable to login today because of your technical problems demand Compensation or reinstate my trade which causes me financial loss. Looking forward to your reply .