eToro status: trading issues and outage reports
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Full Outage Map
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (57%)
- Website (25%)
- Trading platform (18%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bacoor
|
Login | 3 days ago |
 Dresden
|
Login | 5 days ago |
 Adelaide
|
Login | 26 days ago |
 Reading
|
Trading platform | 1 month ago |
 Kuala Lumpur
|
Login | 1 month ago |
|
Maintal
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Peppermint_NL (@PhilNA65787911) reported@eToroTeam hi this is my case number:08916225. i need to solve this issue ASAP. i cannot take any withdrawal even 1 €. thank you very much.
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Martin U (@MrMartinU) reported@eToro have no ability to connect you to humans to resolve and urgent issue despite their chatbot saying they will connect! They also can’t sell stocks promptly and cancel orders #thieves #fraud
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Andy Lee (@andyleeck) reported@eToro @lale_akoner Please @Etoro please help
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kofi (@kofi423) reported@kingoracle_fak @CPFC @eToro Lol,onana was bad,and he tormented united,but none of those goals were his fault bro,let's be honest,that was some poor defending from the back line,how does he save a shot hitting a cross bar and then coming across mateta's path,where the defense forgot themselves
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Mr. Cold (@Javier_Cold_) reported@eToro Another day that @eToro is not returning my money. 14 days now where eToro say is "reviewing" the documents, 14 days where my money is not working for me, it is working for eToro. Is eToro going to compensate me? Is this a common practice at eToro?
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Paul Lewis (@paulstevenlewis) reported@eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.
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Okorre (@korvorst9104) reported@eToroTeam Offline mode is not working for me!!
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DJB (@insiderknowldge) reported@eToroTeam @eToroTeam why are you selectively replying to tweets and ignoring a very valid request I have made via dm as a result of your service going down?
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Carl Phillips (@CarlitosWayDel) reported@paulstevenlewis @eToroTeam I have the same issue currently
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MaroSoo (@MarosSzent17946) reported@jaynemesis @eToro I am just sitting there looking at the screen and I have no idea if I should make a move. I mean… one tweet can change everything. Are we going down? Up? To the side? These last 4 weeks are like a rollercoaster. My strategy is to sit it out
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allforone (@alangas41798234) reported@Everton @eToro you can hang that o e on moyes bad substitutes no need for them, bad manager
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Akshaya Khandooja (@akshaya7401) reported@eToroTeam @eToro @eToroUS - you guys have not addressed, the account has been hacked or you guys have liquidated the account and you guys have not addressed the issue. I have not recieved any DMs from you
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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Teaᡣ𐭩 (@TeaTheDeveloper) reported@Gavel_on_X Nor are you a trader. Must've been a glitch @eToro
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MaroSoo (@MarosSzent17946) reported@jaynemesis @eToro I am just sitting there looking at the screen and I have no idea if I should make a move. I mean… one tweet can change everything. Are we going down? Up? To the side? These last 4 weeks are like a rollercoaster. My strategy is to sit it out
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Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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LongInnovation (@LongInnovation) reported@eToro @eToroTeam @eToroUS Has to be the most ****** business of all time. 1. I had to personally ask them 20 times to add the YTD chart back onto the app. Why in the world would a brokerage not tell you your YTD performance. 2. It took 4 different agents last time to find someone competent enough and with half a brain for them to actually physically help me. 3. There’s now 3 different ways to check your YTD performance. The first is wrong by around 7 or 8% how? The second was around 12 hours delayed but was accurate, this is now frozen and has now not updated for nearly 2 days? The last is now just completely wrong and the chart doesn’t even make sense 💀 What an absolute **** show of a business. This is a warning to everyone not to use EToro, i will soon be moving my funds if this absolute joke of a business doesn’t improve. - if you’re starting your investment journey avoid EToro at all costs.
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bedebu (@Bedebu) reported@eToroTeam @Charr0PD @eToro nope! login is not available message before even the login page
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Robert Seso (@RSeso2) reported@eToro please fix the iPad App, it no longer shows the account balance on the home page in the portrait view.
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Mr. Cold (@Javier_Cold_) reported@eToro Day 16 of @etoro not returning my money, 16 days reviewing a bank statement. No warning and no knowing when they will finish "reviewing" my document. This is the customer service anyone can expect from eToro...and they don't care.
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Mr. Cold (@Javier_Cold_) reported@eToro @eToro has blocked my money 14 days since they received all the documents they demanded. 17 days since they blocked my money without warning, email or message. 17 days of constant messaging and being ignored by eToro. Worst customer service ever!
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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Jafar H Mohammad 🇰🇼 (@Jafar_87) reported@eToroTeam Maybe you should hurry up and fix your crumbling platform .. we are losing money each second!!!!!
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Mr. Cold (@Javier_Cold_) reported@eToro Day 17 of @eToro "reviewing" my bank statement and confirming if it is my money. @yoniassia, your customer service team refuses to tell me when my funds will be released. Could you please take a look?
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🇳🇴viking of spurs🇳🇴 (@VikingSpurs) reported@Haviermerko @CPFC @eToro Tottenham fans are the fans you cant call plastic. We dont win any trophies except for last year, and are probably going down this year
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DrCray📊🩺 (@DrcrayFx) reported@UTDCornel @CPFC @eToro Onana couldnt have done anything about those goals... Our defence positioning let us down
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Mai As (@MRafto) reported@Wendy8544417517 @eToroTeam The solution is to not trade in high volatility periods. It is always mentioned in this platforms that most of the users are losing money from trading. Guess what those people are doing and how you differ.
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darren james (@darrenjames007) reported@carolynheslin @eToro customer service is non existant.
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Wendy (@Wendy8544417517) reported@eToroTeam Appreciate the update, but repeated outages during volatile sessions put users at real financial risk. This has been twice in as many weeks, We need reliability, not apologies. What’s the solution?