eToro status: trading issues and outage reports
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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (53%)
- Website (24%)
- Trading platform (22%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Trading platform | 1 day ago |
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Login | 2 days ago |
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Trading platform | 2 days ago |
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Website | 2 days ago |
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Trading platform | 2 days ago |
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Login | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Cold (@Javier_Cold_) reported@eToro Day 16 of @etoro not returning my money, 16 days reviewing a bank statement. No warning and no knowing when they will finish "reviewing" my document. This is the customer service anyone can expect from eToro...and they don't care.
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joe (@insidefw1) reported@Everton @eToro Embarrassing from Moyes not bringing on Dibling. Should have took Ndiaye off (Not because he has played bad but just give him rest) and gave Dibling a run to show what he’s made of.
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Teaᡣ𐭩 (@TeaTheDeveloper) reported@Gavel_on_X Nor are you a trader. Must've been a glitch @eToro
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akash gupta (@akashg71) reported@eToroTeam Have much longer will this outage be? I was planning to trade in the US open today.
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jaynemesis (@jaynemesis) reportedThis is something I pointed out in my @etoro post that would eventually become an issue.. Up next will be farmers globally running low on fertiliser
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Darius (@trocyszyn) reported@eToro Hello, why the platform stopped working? I cannot log in. When trying to: a) start chatting at help center it tries to log in (not working) b) open ticket -> moves to start chatting c) Clicking on: ‘problem signing in’ -> just refreshes same page pls help
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Jafar H Mohammad 🇰🇼 (@Jafar_87) reported@eToroTeam @taylo65687 Fix it !!!
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Bradley Murray (@BradleyMur30753) reported@eToroTeam i can now log in to etoro however, every time I try and go into my isa, there are more issues, can you help?
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Rafael Tavarez (@rafaeltavarez88) reportedHello, @eToro I urgently need help. My verified account is restricted from depositing, and I have funds I need to manage. Support hasn’t resolved this. Please escalate this to a human agent.
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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PS5 Gaming (@PS5GamingChile) reported@eToroTeam It’s inconceivable that it’s been down for so long at the worst possible moment in the market. It’s forcing us to move to another app. What do you recommend that’s better than this piece of junk like eToro?
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Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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LongInnovation (@LongInnovation) reported@eToro @eToroTeam @eToroUS Has to be the most ****** business of all time. 1. I had to personally ask them 20 times to add the YTD chart back onto the app. Why in the world would a brokerage not tell you your YTD performance. 2. It took 4 different agents last time to find someone competent enough and with half a brain for them to actually physically help me. 3. There’s now 3 different ways to check your YTD performance. The first is wrong by around 7 or 8% how? The second was around 12 hours delayed but was accurate, this is now frozen and has now not updated for nearly 2 days? The last is now just completely wrong and the chart doesn’t even make sense 💀 What an absolute **** show of a business. This is a warning to everyone not to use EToro, i will soon be moving my funds if this absolute joke of a business doesn’t improve. - if you’re starting your investment journey avoid EToro at all costs.
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DJB (@insiderknowldge) reported@eToroTeam I’ve now managed to login to have found that my request via backtrader was closed at a price that wasn’t even the case when I requested the close, nor at market price when I logged in (it closed as I logged in). I require compensation for this as it’s ridiculous this has happened
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ITJ (@iTJ_dev) reported@eToro Extend your service to Nigeria
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Peppermint_NL (@PhilNA65787911) reported@eToroTeam hi this is my case number:08916225. i need to solve this issue ASAP. i cannot take any withdrawal even 1 €. thank you very much.
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Patriot (@UmarAkKhan) reportedHey @eToro, I need help with my account urgently. I have been temporarily restricted without any cause. I need funds asap.
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Wendy (@Wendy8544417517) reported@eToroTeam I’ve already tested multiple browsers and connections, so this is not an issue on my end
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TD5 (@YMGeo) reported@eToroTeam hi there. I raised a ticket with you almost 2 weeks ago about an issue I had with your platform that ended up costing me money. Please can you engage?
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Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reportedYou might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my tasts. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.
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The VM Dr (@vmdoctor) reported@eToro Logins are down
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Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.
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Wendy (@Wendy8544417517) reported@eToroTeam I'm trying to DM you but am having problems with this as well. Every time I press envelope it sends back to last page
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Andy Lee (@andyleeck) reported@eToro @lale_akoner I have Etoro. I cannot cancel a pending order. I am Etoro Platinum Club member. I asked customer service for help. No help came! Etoro account name is Andy Chien Kuan Lee
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Michael berridge (@Michaelberridg3) reported@eToroTeam Just did please fix I have already gone through the process
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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Mai As (@MRafto) reported@Wendy8544417517 @eToroTeam The solution is to not trade in high volatility periods. It is always mentioned in this platforms that most of the users are losing money from trading. Guess what those people are doing and how you differ.
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SuperNe (@Superne) reported**** @eToro this is not acceptable!!!
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Rita B🍀🇺🇸🇬🇧 (@RitaBFranc) reported@eToroTeam After hours of being down, it’s working again. Why is this happening so often recently? There is obviously some kind of ongoing unresolved issue with the platform.