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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (55%)
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Website (28%)
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Trading platform (15%)
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Withdrawals (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kuala Lumpur |
Login | |
 Maintal |
Website | |
 Nice |
Website | |
| Paris |
Login | |
| Duisburg |
Website | |
 Newport |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Daryll Anonuevo
(@TheReyL) reported
From $210 to $284 this week not bad.. Thanks @eToro
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Kev Clifford
(@KevClifford2) reported
@eToro Where’s my money - terrible customer service
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joao pedro
(@nao3datuac0nta) reported
@eToro hi etoro, please hire more people fire the support team, as our tickets are Open for more than 2 weeks!!! Kindly help me please!!
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Justin Allingham
(@JustinAllingham) reported
@eToro I had $1000 in my trading accounts ready to trade. Didn't make any trades. Went to remove the money and it's gone. Return the money or face action by my financial institution. I have connected with customer service without any response to my ticket. Thankyou
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***** Nisi
(@GuidoNisi) reported
@eToro just found a free crypto called Bee maybe the new bitcoin in a while, who knows !? If that interests you, you have to install the "bee network" application on your phone which is presented as a game, and you must indicate a sponsorship code: " guidonisi". You get a free bee
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IQ 압둘구두스
(@qudus593) reported
@eToroService hello 👋 sent a dm as I have a complaint to make
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Ankur Saxena
(@ankursaxena04) reported
@eToro I usually do a lot of research before I venture into something and I didn’t see any real red flags. So opened the account, spent another 2 months researching more on the service and finally decided to deposit 50k USD (cont.)
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Moinul
(@moinul98) reported
@BinanceHelpDesk Your support is absolutely useless. You are a platform where billions are being traded a day and you can't even provide a working service. @RobinhoodApp @eToro you've got competition for being the worst #cryptocurrency exchange platform
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Lord Zion
(@lordzion) reported
WTF @eToro? Stopping trading on stocks as soon as volume increases above normal levels. The second my new trading account opens, I am outtathere. Useless and utterly unreliable. #etoro @eToroService
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Dave Liber
(@daveliber23) reported
@eToroService 2 tickets open now customer service is taking forever. Really disappointed.
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Emilio Hofacker
(@EmilioHofacker) reported
@eToro its an absurd. My account was blocked and my money was withdraw to a place that i do not recognize and everything automatically done by etoro without any reply on my several communications and complaints. Can anybody help me solving my issue???????? EHK351981
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MHAsker_
(@MHAsker_) reported
Withdrew all my funds from @eToro to settle my non-crypto investment accounts before April. I'll more than likely be returning, such an easy service to use. Shame they don't have as many investment opportunities as @Trading212.
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Don Draper
(@dondraper101) reported
Hey @eToroService Do you guys support American Express Debit Cards for deposit & withdrawals? You guys only mentioned VISA, Mastercard & other Cards on the websites. AMEX Cards is not mentioned. Please confirm. Do you guys accept AMEX debit cards? Thankss!!
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Friedrich LINKzsche
(@DecipleSatoshi) reported
@sw_ims @eToro They are totally cool with taking your money, literally no issue. But taking your money out? Suddenly it’s a lengthy process involving user tiers and wait periods and needing to deposit more to take any out. And when you DO deposit more there’s more issue.
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fraser derby
(@fraserderby) reported
@BurnleyOfficial @eToro That bench *******
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Thomas
(@sw_ims) reported
@DecipleSatoshi @eToro Interesting. I just tried to withdraw my balance and the transaction cx's. "contact customer service"
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James Shaw
(@thejammyproject) reported
Still waiting 3 weeks to get 300 quid back from @eToro @eToroService despite raising a ticket. Still no resolution, I have never known such a shocking customer service in my life. This is horrendous.
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Mike Black
(@Bb4Global) reported
@BurnleyOfficial @eToro Down to the bare bones again.
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Rawed Yar
(@RawedYar) reported
@Arcshawky @eToro I closed and withdrew because of their issues. Took 3 days to get my money and by the time the money came through It was down from their conversion from usd to gbp.
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Emile Mac Gillavry
(@macgillavry) reported
@eToroService Many tickets created already, but customer service is non existing it seems. 10 days and counting. I hope you’re getting some good returns on my deposit
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Anthony Ben
(@anthony_bensa) reported
Hi @eToro I need support. CS has been awful so far and unable to solve my issue. Can you help?
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James T. Jones
(@lawsforwords) reported
Now on week 3 and second trouble ticket with @eToroService and still waiting on account verification.
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IN$tigat0r🇺🇸🇬🇧
(@Mrblue201) reported
from
Luton, England
@eToro The worst broker ever!!!
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Salah ali
(@Adem27836880) reported
@eToroService @eToro I'm still having problems with my account
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Mahesh Modhvadia
(@MashMahesh) reported
@eToro Please help, I cannot see the close option on the Blue Cog when trying to close multiple positions. It's not showing what is on the help video. Why is this and how can I close multiple positions of the same stock. Using the Web. Many thanks in advance
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Justin Tolar
(@JustinTolar2) reported
@eToro Is the app and website down?
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Barnaby Carter
(@barnabycarter) reported
@eToro @eToroService is it possible to get some service? 19 days and counting with no help on withdrawal from a fully verified account!
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NickiSymms
(@NickiSymms) reported
@eToro Can anyone tell me why I've had to be on your live chat twice, sent about 10 emails, and still no one has resolved my query?? 🤔🤔 Has anyone else has this problem ? Worst customer service ever
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Bati
(@santibatat) reported
@eToroService @eToro ******* useless company. Worst customer service i have ever seen. Pointless to operate with this joke company
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Electric Vehicle Channel
(@vehicle_channel) reported
@eToro I know Robinhood has got the worst attention around these buy restrictions. But in my understanding you did the same. Robinhood is soon launching personalized crypto wallets. Are you going to do the same? Also doge wallet needed and ability to trade it.