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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (52%)
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Website (39%)
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Trading platform (6%)
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Withdrawals (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hettenshausen |
Login | |
| Munich |
Website | |
 West Liberty |
Website | |
 San Rafael |
Login | |
 Barrow in Furness |
Withdrawals | |
 Rennes |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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iaingraf
(@iaingraf) reported
@eToroService @FernandoScheps I agree the support is a joke. No way to contact anyone in the timescales that meet the user needs. Surely unacceptable for a trading platform
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Mociuk
(@mociukas) reported
@walidalieldin @eToro @NaiMdxb same situation over here. market opened and did not close for 2 days. how did it end for you? contacted support? or gone on its own?
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Mustaq Hussain
(@mustaqh) reported
@yoniassia Problem in providing right support. I have transfered my funds to my @eToro account via Bank transfer on 01st Jan 21 till now its NOT reflected. I have requested your support team to update and provide me the status with ticket no. 01526776. Please do the needful.
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Lentulus
(@Lentulus18) reported
@eToro Hi guys, would be lovely to invest a bit in this. However, I'm getting the notification that i can't invest in BTC or ETH due do regulatory constraints. I live in the Netherlands, where there are no such constraints, as far as I know. Kindly help me out.
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iaingraf
(@iaingraf) reported
@UkReadey @eToro Agree - I can’t access my account either. Password reset not working and eToro support is non existent.
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iaingraf
(@iaingraf) reported
@FernandoScheps @eToro I agree the support is a joke. No way to contact anyone from eToro support in the timescales that meet the user needs. Surely unacceptable for a trading platform.
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Zoe pierro
(@ZoePierro) reported
@eToroService @eToro Unable to withdraw funds. It’s impossible. Customer service useless. Don’t use eToro!
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Sebastian White
(@SebWrites) reported
@eToroService I've replied to your DM. As I said 'whatever' the emails say, which have been sent, the point is the problems still present on the platform. And over a "week" now, and I'm 'still' waiting for promised call backs from TJ and Tom please?
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Jeff
(@jeffmirebr) reported
@eToroService Total lack of support - Deposited funds 12/31 and basically NO response from anyone at eToro. Chat does not work - Support Tickets do not good. Please help.
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Allison Crawford
(@crawford_al) reported
@N_M_Cameron @eToroService @eToro I have exactly the same problem. Money transferred, I've sent proof of transfer 3 times and it's been completely ignored.
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Rafael Pedrola
(@rafinskipg) reported
@eToroService @eToro Every monday your platform has issues with logins and setting orders. Just scale up the platform or we will move to another one!
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iaingraf
(@iaingraf) reported
@UkReadey @eToro Case 01573298 if anyone from @eToroService would like to help!
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Esh M
(@m_masand) reported
@eToroService @eToro Thanks for Prompt response, but this doesn’t solve the issue as being such a big platform these things should have been done w.r.t Law and time... now because of eToro’s misses, we customers are blocked ... What do I do with my investment made thru eToro in crypto ??
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iaingraf
(@iaingraf) reported
@eToroService It is all very well asking me to reply with a private message to remove the issue off the public domain but you need to reply to my private message!
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LivingZombi
(@ZombiLiving) reported
@Cointelegraph @eToro Those traders are stupid. etoro stopping margin trading is literally announcing their impending price pump that they don't want people buying low into. Let all exchanges continue doing this so we can predict every bull run with their own greed.
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Raymond gunderson
(@Raymondgunders7) reported
@eToro All I hear is CRICKETS... because I'm UNABLE to deposit, open any positions, or withdraw funds... or to reach customer service for that matter...
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Flying Irishman
(@GabiColman) reported
@jaynemesis @eToro The problem I find with most people that have good stats is that they got carried by only one stock such as $Tsla or $Nio What PI's would you personally recommend?
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Paolo Cereno
(@paonerec) reported
What would it take for you guys to resolve my issue @eToro @eToroService
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iaingraf
(@iaingraf) reported
@eToroService HELP .. I am in a never ending circle of automated suggestions that are not resolving my issue. I am unable to login and I am unable to reset my password so asking me to login to register a ticket is not going to work .. continued..
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Pennyworth$®
(@Pennywo44781754) reported
@jaynemesis @eToro Yeah not bad!
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Andres Silva O.
(@andysilvao) reported
@eToro guys, looking for help as your cust serv rep is extremely SLOW! unresolved case and almost 4 weeks!
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Glayden
(@glayden92) reported
Does eToro customer care even work @eToro
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Jason Towsley ☕️🧢 🇨🇦🟠
(@jasontowsley) reported
from
Windsor, Ontario
@BradMichelson @eToro *want... sorry, fat finger problems.
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Jay Smith
(@jaynemesis) reported
@khulekani_lele There are a lot of reasons, and I'm not really the one to answer in place of eToro, but I can say that I fully support and agree with @eToro for taking the decision, and assure you they have everyone's best interests in mind.
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iaingraf
(@iaingraf) reported
@crawford_al @eToro Feeling your pain as well. No way to respond to tickets that I have raised and no one has contacted me as promised. Service is shocking, one of the worst that I have experienced!
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Mustaq Hussain
(@mustaqh) reported
@yoniassia I have transfered my funds to my @eToro account via Bank transfer on 01st Jan 2021. I have requested your support team to update and provide me the status with ticket no. 01526776. There proper update or response. Please look into this and let me know. @eToroService
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ben shiolou
(@benshiolou12) reported
@eToroService again saying your app is down when people want to take their profit on nio and bionano joke of an app stealing from people on a regular basis😡
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Dylan Jones
(@DylanJones360) reported
@eToroService I am a platinum+ member and I've been using your platform for 4 years or more. How is your customer service so terrible?? Please get one of my account managers to contact me.
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Λ l
(@ALJVD1) reported
Totally expecting @eToro to crash today at open.
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Justtrynnaball
(@justtrynnaball) reported
@eToro why wont u guys ******* send me my money I've opened a damn ticket with u guys no response I'm trying to with draw and I can't I want my money nowwwwww!!