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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (52%)
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Website (18%)
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Trading platform (18%)
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Withdrawals (7%)
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Deposits (5%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Solingen |
Login | |
| Asbach-Bäumenheim |
Login | |
 Minneapolis |
Login | |
| Dresden |
Trading platform | |
 Paris |
Website | |
| Berlin |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Lentulus
(@Lentulus18) reported
@eToro Hi guys, would be lovely to invest a bit in this. However, I'm getting the notification that i can't invest in BTC or ETH due do regulatory constraints. I live in the Netherlands, where there are no such constraints, as far as I know. Kindly help me out.
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RedCoat13
(@RCoat13) reported
@xrpriest @eToro I'm verified on kraken they still support xrp. If they go im ******. Gonna risk it on etoro why didn't or couldn't they tank a stance like uphold? XRP is most invested crypto on etoro i would of thought they would want to keep every user
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Devine
(@istanbul0505) reported
@RCoat13 @xrpriest @eToro XRP is an 'exchange token' as declared by our very own HM Treasury at the weekend, it is not a security. All this FUD, and i am appalled at Etoro, they know XRP is going to rise soon and they are shtting a brick saying cashing out liquidity could be a problem, hence this email
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iaingraf
(@iaingraf) reported
@eToroService HELP .. I am in a never ending circle of automated suggestions that are not resolving my issue. I am unable to login and I am unable to reset my password so asking me to login to register a ticket is not going to work .. continued..
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Allison Crawford
(@crawford_al) reported
@N_M_Cameron @eToroService @eToro I have exactly the same problem. Money transferred, I've sent proof of transfer 3 times and it's been completely ignored.
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Devansh D. Sharma
(@01devansh) reported
@eToroService you better respond to your DMs if you don’t wanna get into trouble.
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Esh M
(@m_masand) reported
@eToroService @eToro Thanks for Prompt response, but this doesn’t solve the issue as being such a big platform these things should have been done w.r.t Law and time... now because of eToro’s misses, we customers are blocked ... What do I do with my investment made thru eToro in crypto ??
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iaingraf
(@iaingraf) reported
@UkReadey @eToro Case 01573298 if anyone from @eToroService would like to help!
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Zoe pierro
(@ZoePierro) reported
@eToroService @eToro Unable to withdraw funds. It’s impossible. Customer service useless. Don’t use eToro!
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Emma Chadwick
(@emmiewba) reported
@WBA @eToro To be honest after watching that sh*t show last night I’d play the kids next match. At least they would put some effort in. I will always support my baggies. I will watch every match even though I might kick the hubby after (jokes). But no player is bigger than the club.
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Λ l
(@ALJVD1) reported
Totally expecting @eToro to crash today at open.
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Jay Smith
(@jaynemesis) reported
@khulekani_lele There are a lot of reasons, and I'm not really the one to answer in place of eToro, but I can say that I fully support and agree with @eToro for taking the decision, and assure you they have everyone's best interests in mind.
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iaingraf
(@iaingraf) reported
@FernandoScheps @eToro I agree the support is a joke. No way to contact anyone from eToro support in the timescales that meet the user needs. Surely unacceptable for a trading platform.
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Mociuk
(@mociukas) reported
@walidalieldin @eToro @NaiMdxb same situation over here. market opened and did not close for 2 days. how did it end for you? contacted support? or gone on its own?
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iaingraf
(@iaingraf) reported
@eToroService @FernandoScheps I agree the support is a joke. No way to contact anyone in the timescales that meet the user needs. Surely unacceptable for a trading platform
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RedCoat13
(@RCoat13) reported
@xrpriest Yeah not good look. Never thought they would support the spark token over come that then thrown this curve ball in. Gonna think about what to do. Might stick them on my ledger with the rest such a shame great on off ramp. Really disappointed @eToro
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iaingraf
(@iaingraf) reported
@UkReadey @eToro Agree - I can’t access my account either. Password reset not working and eToro support is non existent.
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Jeff
(@jeffmirebr) reported
@eToroService Total lack of support - Deposited funds 12/31 and basically NO response from anyone at eToro. Chat does not work - Support Tickets do not good. Please help.
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Carl Sutton
(@dogmatic69) reported
I submitted a customer support request to @eToro @eToroService on the 17th of December 2020 and still not had a reply. Terrible service
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Glayden
(@glayden92) reported
Does eToro customer care even work @eToro
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Pennyworth$®
(@Pennywo44781754) reported
@jaynemesis @eToro Yeah not bad!
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Alltheway08
(@alltheway08) reported
@xrpriest @RCoat13 @eToro You’re limited on withdrawals but you can very easily convert your stack to USD or GBP. Personally think holding XRP is still a bad idea though.
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Justtrynnaball
(@justtrynnaball) reported
@eToro why wont u guys ******* send me my money I've opened a damn ticket with u guys no response I'm trying to with draw and I can't I want my money nowwwwww!!
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Alexandros Kyriakakis
(@AlexandrosKyr10) reported
@eToro I’m in a waiting list for your service right now.
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LivingZombi
(@ZombiLiving) reported
@Cointelegraph @eToro Those traders are stupid. etoro stopping margin trading is literally announcing their impending price pump that they don't want people buying low into. Let all exchanges continue doing this so we can predict every bull run with their own greed.
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ben shiolou
(@benshiolou12) reported
@eToroService again saying your app is down when people want to take their profit on nio and bionano joke of an app stealing from people on a regular basis😡
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Rafael Pedrola
(@rafinskipg) reported
@eToroService @eToro Every monday your platform has issues with logins and setting orders. Just scale up the platform or we will move to another one!
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Emma Chadwick
(@emmiewba) reported
@WBA @eToro If the team is running the dressing room we are in trouble. I may not be happy about big Sam but he is there to do a job and I believe he will try his best. If he sells the players not performing I won’t blame him.
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iaingraf
(@iaingraf) reported
@eToroService It is all very well asking me to reply with a private message to remove the issue off the public domain but you need to reply to my private message!
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Sebastian White
(@SebWrites) reported
@eToroService I've replied to your DM. As I said 'whatever' the emails say, which have been sent, the point is the problems still present on the platform. And over a "week" now, and I'm 'still' waiting for promised call backs from TJ and Tom please?