eToro status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (55%)
- Website (25%)
- Trading platform (18%)
- Withdrawals (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Login | 13 days ago |
 Reading
|
Trading platform | 17 days ago |
 Kuala Lumpur
|
Login | 26 days ago |
 Maintal
|
Website | 26 days ago |
 Nice
|
Website | 26 days ago |
|
Paris
|
Login | 26 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
-
Kateryna K🇺🇦 (@Katja_ket) reported@eToroTeam The Offline Mode link is also not working for me. I am unable to log in from any of my devices!!!!!!
-
Adekunle P 🎩 (@Adekunle_1304) reported@CPFC @eToro About to make life terrible for you all today
-
Robert Seso (@RSeso2) reported@eToro please fix the iPad App, it no longer shows the account balance on the home page in the portrait view.
-
Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
-
RG | Tyberious (@Tyberious) reported@eToro Why am I getting emails from you saying that I registered an account and why cant I contact your support without an account???
-
Andy Lee (@andyleeck) reported@eToro @lale_akoner Please @Etoro please help
-
Mr. Cold (@Javier_Cold_) reported@eToroTeam Sure! (irony) That's what you said a few days ago, and I am still waiting. My money is not working for me; it's working for you, as you are the one holding it. You can't be trusted.
-
Martin Billionaire Parody🕷🦄 (@qotsa75) reported@eToro I've blocked you how ******** are you showing up on my feed??!
-
Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.
-
akash gupta (@akashg71) reported@eToroTeam Have much longer will this outage be? I was planning to trade in the US open today.
-
Paul Lewis (@paulstevenlewis) reported@eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.
-
🤔 (@Archmicro) reported@eToro what is going on with your platform, constant issues with login & charts loading, please, fix it, then leave it alone. 🙏
-
Geraint (@gjamesdutton) reported@eToroTeam locked out from account out of the blue. No emails about this. Plz help
-
Darius (@trocyszyn) reported@eToro Hello, why the platform stopped working? I cannot log in. When trying to: a) start chatting at help center it tries to log in (not working) b) open ticket -> moves to start chatting c) Clicking on: ‘problem signing in’ -> just refreshes same page pls help
-
Peppermint_NL (@PhilNA65787911) reported@eToroTeam hi this is my case number:08916225. i need to solve this issue ASAP. i cannot take any withdrawal even 1 €. thank you very much.
-
Mo_od (@tumsijs) reported@ChadSteingraber @eToro and @IBKR didn't notice any problems yesterday- all worked fine as usually
-
Robert Seso (@RSeso2) reported@eToro please fix the iPad App, it no longer shows the account balance on the home page in the portrait view.
-
Mufc Aristocracy (@MufcAristocracy) reported@Everton @eToro Wtf was Pickford doing on that cross
-
Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.
-
Mr. Cold (@Javier_Cold_) reported@eToroTeam 13 days investigating and reviewing a bank statement...excessive like eToro requests. When asked for a timeframe, no answer. @eToro is in breach of clause 26.5 and 14.10, and people deserve to know how bad and slow is your customer service team.
-
RelentlessExecution (@Subtlepower4) reported@etoro your customer service is an absolute disgrace. You claim issues are “resolved” when they’re clearly not. I’ve been blocked from withdrawing my own money for days — support case #07685184 has gone nowhere, and your complaint form doesn’t even work. Sort this out NOW
-
Frank William (@frankywilli) reported@xgvhdchris @eToro Well I don't use the etoro wallet but I wanna believe it's almost the same approach with most crypto wallet. Send me a DM let me see how I can help
-
Cryptonite Ⓥ (@trade2surf) reportedHey @eToro don’t you think it’s absurd to force users to login, to access support, when they lost their passwords and your system isn’t sending recovery emails? What are we supposed to do, drive to your offices?
-
Mr. Cold (@Javier_Cold_) reported@eToroTeam 15 days now waiting for @eToro to "review" my documents to return MY money. 15 days where my money was generating interest for them and not for me. How often does this happen? How much money are you keeping from customers to make a full interest for you? It looks bad.
-
Michael berridge (@Michaelberridg3) reported@eToroTeam Why is my account now restricted? It this part of the error? Everything was verified and cleared 3/13
-
Constella Cons Bout de boulle de pétanque (@Siniste21098626) reported@eToroTeam Can we hope for a small commercial gesture after that ? Brent lost 4 $ while service are offline. This is profit going away...
-
bedebu (@Bedebu) reported@eToroTeam @Charr0PD @eToro nope! login is not available message before even the login page
-
Rita B 🍀🇺🇸🇬🇧 (@RitaBFrank) reported@eToroTeam @suikaking What’s the technical problem? Be more transparent.
-
Michael berridge (@Michaelberridg3) reported@eToro Tried to give your company another chance but now funds are lost in an internal transfer. Please fix case number 08911880….
-
Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?