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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (38%)
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Website (35%)
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Trading platform (23%)
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Deposits (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website | |
 Herentals |
Login | |
| Zug |
Login | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Fred Spooner
(@fredspooner) reported
Awful convenient, that stop loss bug that's never ever happened before, eh @eToro ? Reaaaaal convenient...
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I DEAL IN ABSOLUTES
(@absolveyoursins) reported
@PeterSchiff you consider pre market short selling between hedge funds to artificially lower the price while platforms like @eToro and @RobinhoodApp are putting in stop losses without their users consent and are not able to change it a bubble???? **** off you schmuck
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kukkuranimal
(@kukkuranimal) reported
@eToroService Damn now we can see the real colors of these sites. Scamming every day people from their last penny to give it to rich guys with 700 yachts and 300 homes they dont even live in. Shame on you.
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IceBreakr
(@icebreakr) reported
Ok, @eToro refunded users whose positions were closed due to the stop loss error on Monday February 1, 2021. Who will refund all who lost money due to GME falling down today because you pushed new shares into the market???!
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Paper whale
(@SousVidePain) reported
@eToroService @eToro The damage is already done. Etoro market manipulation forcing people to sell to drive the price down. Etoro scam I hope your frail grandma gets covid. I like the stock.
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Jack Andrews
(@jack_elliott96) reported
@eToroService Hello. Would you please consider not charging withdrawal fees for withdrawing again due to your error? Thanks.
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James Shaw
(@thejammyproject) reported
@eToroService No point now anyway you've already cost me and I have already begun reporting you to the financial odbudsman and looking at further action. What you did was a damn right scam.
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Rocky
(@Rocky85868428) reported
@eToroService can you help me get my arn on my withdrawal. I been dming yoh but your not replying
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alex james melia
(@alexjamesmelia2) reported
@WBA @eToro We’re going down we’re going down we’re going West Brom going down
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Renato Brandao
(@admiralchunkii) reported
@eToroService I've opened 3 tickets, 2 of which got marked as resolved when my issue wasn't addressed. The most recent one that's still under review was opened on 28/01/2021 @eToro @eToroService
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James Shaw
(@thejammyproject) reported
@halfway_j @eToroService Been waiting 5 days.... The reply I got was "they didn't know I was talking about", even though the evidence is clear in the ticket with what they did, reported to financial odbudsman now anyway scammed me and ******* right over, LOSING ALOT because of etoro ticket ref 01705500
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Jaime Manrique
(@JaimeMa50356108) reported
@eToroService @eToro Good morning, can you please help me by verifying my account? Because 2 weeks ago I sent all the documentation and it is still in a state of "pending verification" Thank you
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Thorfin🇮🇩(China - State Affiliated Media)
(@Thorfin18) reported
@eToroService please help me with verification process, i already dm you some details
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asad
(@asadhm8) reported
@eToro fix this you clowns
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A Ale
(@marketingkeener) reported
@eToroService This is even worse. And will you be compensating everyone for the losses you caused ? “On Monday February 1, 2021, the maximum stop loss on some stocks was set to 20% in error. This issue only affected users who opened positions on specific stocks *
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Stefan Olteanu
(@steeeeevvvvee) reported
@eToroService @eToro Hi guys Maybe it’s not the right place to put this but I’ve made a wire transfer to my account but meanwhile I change my mind and they want the money back. I open the case for this 01585699. No reply on the issue in the past 10 days. Can you please assist?
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judgemental turtle
(@mattingly_cass) reported
@eToroService When an incident hurts your customers it's called fraud. Have fun in prison next to Pharmabro and robinhood CEO #wsb
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Áron Kiss-Mihály
(@kiss_m_aron) reported
@eToroService @eToro "error" HAHA
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Jaime Manrique
(@JaimeMa50356108) reported
@eToroService @eToro Good morning, can you please help me by verifying my account? Because 2 weeks ago I sent all the documentation and it is still in a state of "pending verification" Thank you
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Adam
(@meshoo12) reported
@eToroService Is virtual portfolio not working today?
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onetimeaccess
(@onetimeaccess) reported
@eToroService @eToro How many times has this happened before? And right on the middle of the largest collective of plebs taking down The Man.... I had no option to use or turn off or was warned about SL. You haven't refunded me yet you say everyone has been. Monkey is 🔹👐 @eToro is 🌈 🐻
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Franco
(@senorraoul) reported
@eToroService oh cool, I just opene up a support ticket, I guess I'll get my 250 back
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Mateusz Pulwin
(@MateuszPulwin) reported
@eToroService Right ... an “error” sure! You honestly think the general public is retarded ?
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Renato Brandao
(@admiralchunkii) reported
@eToroService please can someone escalate my issue ref: 01687541. I have open positions and my account is at risk of being restricted due to the issue in the ticket which is out of my control. PLEASE HELP @eToro
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Ramy Hannalla
(@RamyHannalla) reported
@eToroService can you explain why the platform frequently stop action (buy/sell/close positions) suddenly on virtual account, and does the same error occurs in real mode. that would be very disappointing. please look at ticket 01745510, help a new investor
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Bobby Axelcoin 🧲
(@BobbyAxelcoin) reported
WTF is this new hell where I can only close part of a position, @etoro?
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Chris Clinton
(@NaqChris) reported
Good job @eToroService @eToro on the Stop Loss incident. Always great to see firms admitting they are wrong and rapidly rectifying their mistakes. #failfast
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lino-ssi
(@beepbeepjourn) reported
@tw_mufc @eToro @eToroService hey, new to this... can i get some help? i sold off .35 of my shares for 115 cause I plan to buy it again at 110. but then it rose up to 125-ish. should I still wait for 110? od you think the numbers now will dip more? i wanted to be efficient about it
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A Ale
(@marketingkeener) reported
@eToroService So only specific stocks - how did this error only pertain to these stocks? And who’s paying for these losses? You aren’t allowed to manage our portfolios. No one gave you permission to do that
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Albert Skramuský
(@4lb3rt2kr4mu2ky) reported
@eToroService What a happy coincidence this error happened on a number of specific stocks on a specific day when the big guys need to buy shares to cover their positions