eToro status: trading issues and outage reports
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Full Outage Map
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (55%)
- Website (25%)
- Trading platform (18%)
- Withdrawals (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Login | 16 days ago |
 Reading
|
Trading platform | 20 days ago |
 Kuala Lumpur
|
Login | 29 days ago |
 Maintal
|
Website | 29 days ago |
 Nice
|
Website | 29 days ago |
|
Paris
|
Login | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Mo Tafech (@MoTafech) reportedI have money in @eToro since 2 years but I changed my phone number and I can't access them. Their team ignores support requests. All other tools were responsive when I changed my number except @eToro. Shouldn't this be illegal? Anyone can recommend some legal action here?
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David (@Haviermerko) reported@VikingSpurs @CPFC @eToro Typical oversea plastic support ya local 👍🏻
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kofi (@kofi423) reported@kingoracle_fak @CPFC @eToro Lol,onana was bad,and he tormented united,but none of those goals were his fault bro,let's be honest,that was some poor defending from the back line,how does he save a shot hitting a cross bar and then coming across mateta's path,where the defense forgot themselves
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Peppermint_NL (@PhilNA65787911) reported@eToro Do you have an issue regarding withdrawal system? My fund keeps returning to my etoro acct. I cannot send to my bank acct
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Pedro Louro (@aero_pedro_) reportedYesterday's @eToro login outage (3rd day in a row now) resulted in another loss. What a brilliant platform for trading #CFD.
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Kennyblaze (@Undaunted0001) reported@eToro @premrugby Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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T Baba (@Boltlightning77) reported@eToroTeam It still says maintenance issues
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wojciech (@Nev5elements) reported@eToro How btc reacts for Atack on Iran ??? HOW MIGHTY GOLD REACT ??? What btc maniacs what with this compare to gold now ?!!!!sounds money not some crap scam BtC ****
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 13 days investigating and reviewing a bank statement...excessive like eToro requests. When asked for a timeframe, no answer. @eToro is in breach of clause 26.5 and 14.10, and people deserve to know how bad and slow is your customer service team.
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DrCray📊🩺 (@DrcrayFx) reported@UTDCornel @CPFC @eToro Onana couldnt have done anything about those goals... Our defence positioning let us down
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Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.
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Rafael Tavarez (@rafaeltavarez88) reportedHello, @eToro I urgently need help. My verified account is restricted from depositing, and I have funds I need to manage. Support hasn’t resolved this. Please escalate this to a human agent.
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Kelvin (@kvgdbb) reported@eToroTeam can the login issue solve before the us market open? Pls reply
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Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.
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men sch (@mensch_613) reported@TheEssentialEc1 @eToro @lale_akoner Huge spreads to help you never make any money !!!
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Dan (@dancatroc) reported@eToro My wife was sim hacked and lost access to her account. She opened a ticket 4 days ago and is still getting messages saying her money is being transferred into crypto. This is outrageous. Funds are not safe on this platform and customer services are non existent.
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Wendy (@Wendy8544417517) reported@eToroTeam More importantly, this is not just a login issue, I am unable to manage or close open trades. This is putting my funds at risk. Being locked out of trade management during live market conditions is unacceptable.
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Paul Lewis (@paulstevenlewis) reported@eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.
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Abiola (@Abiola2719) reported@CPFC @eToro Shaaa shave down for me go and ask many club that did this then chop am later
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darren james (@darrenjames007) reported@carolynheslin @eToro customer service is non existant.
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MaroSoo (@MarosSzent17946) reported@jaynemesis @eToro I am just sitting there looking at the screen and I have no idea if I should make a move. I mean… one tweet can change everything. Are we going down? Up? To the side? These last 4 weeks are like a rollercoaster. My strategy is to sit it out
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Mr. Cold (@Javier_Cold_) reported@eToro Another day that @eToro is not returning my money. 14 days now where eToro say is "reviewing" the documents, 14 days where my money is not working for me, it is working for eToro. Is eToro going to compensate me? Is this a common practice at eToro?
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Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
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Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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CoinNess Global (@CoinnessGL) reportedeToro makes $60M in Q1 net income @eToro, a mobile investment app that supports crypto trading, has announced its financial results for the first quarter (Q1), according to a press release on GlobeNewswire. During the period, eToro made a total of $60 million in net income, down $4 million year-on-year. In Q1 this year, eToro expanded its investment in marketing and growth in response to favorable market conditions, supporting the trading of more than 130 crypto assets. Moreover, eToro went public on Nasdaq last month.
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Carl Phillips (@CarlitosWayDel) reported@paulstevenlewis @eToroTeam I have the same issue currently
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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Vicky Chopra (@angoor0aadmi) reported@eToroTeam Manage what? Prices go up and down all the time. What tf are u cooking here
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EOSE$50B/MSTR$1T🔋🅰️🟠 (@TeslaJLP) reported@eToroTeam I got a generic reply saying due to price gaps or volatility then the ticket was closed. Neither of those are issues with Metaplanet and trading has been unavailable for at least a few days
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The Designer (@designerhatari) reported@CPFC @eToro Too bad Onana is around