eToro status: trading issues and outage reports
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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Website (67%)
- Login (33%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
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Login | 1 month ago |
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Website | 2 months ago |
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Website | 3 months ago |
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Login | 3 months ago |
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Withdrawals | 3 months ago |
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Trading platform | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Kay Miller (@KayMill42818881) reported@eToro Terrible customer support. Restrict account and stop me accessing MY money. Still keeping saying every day to wait and their operations team will contact. They never do
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Everton (@Everton) reported@eToro 71' Another drinks break. Blues have been the better side since the changes but we're still to trouble Kinsky in the Spurs goal. [1-0] #TOTEVE
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eToro Builders (@eToroBuilders) reported@Herukos_ @eToro smart setup. 12h portfolio sig + 15min TTL is the right approach when webhooks aren't available yet. if you hit any edge cases with stale data or want to pressure test the concurrency model, reach out. this is exactly the kind of technical work we want to support.
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JoFo (@_josy_) reported@eToro someone has set up an account under my name and my email. Theft. I’ve tried to report it but I need an account to report it. What gross scam are you running? Contact me and fix this immediately. As far as I can see @eToro are SCAMMERS
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Graham (@Lyntgra) reported@eToro @yoniassia Hello etoro support I have xrp in my wallet on etoro and theres no option for me to swop it for another crypto. I sm getting no help on your platform
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Leebert Bairdian (@LeebertBairdian) reportedAnybody on what happened to $SECZ on @etoro? No communication at all @yoniassia or @eToroTeam? Stock just disappeared and can't buy. Wtf
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David Bonachea (@BonaStrategy) reported🔍 I'm a Pro Investor on @eToro and I just read their quarterly results. Here's what the numbers are telling me — from the inside. I've been managing my portfolio on the platform for a while, with followers copying my moves. So when eToro reports earnings, I don't read them just as a shareholder. I read them as a user who lives the product every single day. And what I see in Q2 2026, I like. The most important headline isn't net income up 77% year-over-year — even though that's an extraordinary number. The most important headline is this: eToro no longer depends on crypto. For years, eToro's business was tightly linked to the crypto market cycle. When Bitcoin went up, revenues surged. When it fell, the business suffered. It was a structural dependency that made it very hard to value the company with any consistency. Q2 2026 results show something different. The equities, commodities and currencies business generated $141M in Net Trading Income — 24% growth year-over-year. Crypto, meanwhile, fell 30%. And yet total Net Contribution still grew 9% and profits surged. That's real diversification working in practice. As a platform user, I can confirm it. There are more and more tools being built for the long-term investor — Smart Portfolios, sub-accounts, the UK Cash ISA with 15x year-over-year AuM growth, eToro Wealth, eToro Work connecting payroll directly with investing. The product is evolving into something much closer to a full financial platform than a crypto broker with a green logo. The user numbers back it up too — 4.28 million funded accounts, 18% year-over-year growth, consistent quarter after quarter. There is one warning sign I won't ignore. July KPIs were weaker — AUA down 5% year-over-year, crypto trades collapsed 73% and invested amount per trade fell 50%. July wasn't an easy month and it could put pressure on Q3. But the long-term read doesn't change. A company growing users at 18%, multiplying net income, buying back $189M of its own shares in six months, and building a platform where I personally invest and manage real money — that's a thesis I understand and one I believe in. Not financial advice. This is the perspective of someone who uses the product, manages real money on it, and also holds shares in the company.
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Dave Crowley (@dave_crowley) reported@eToro Whats wrong App not working in Ireland
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. (@mqpr_8) reported@Everton @eToro Let down the whole of England
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kara (@Aliazizi1438033) reported@eToro You are fraud. You **** my 30 pound as transaction and still I didn’t receive it. And you don’t have any customer service. I prefer IG than you , it was a test you failed on it
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GSL Tech (@TechGsl) reported@eToro @yoniassia Has eToro been hacked? Why can’t I access my account and why is noone responding from Customer Support?
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Joshua Fong. CFA. (@Son_JoshuaFong) reportedWoo Hoo! Got promoted to @eToro Elite Tier over the weekend and capped a One Year Investment Return of 44% (vs 24% for SPX)!!! What's most exciting is this all happened within the past ONE year. Huge shoutout to Zech Zheng who suggested that I get onto eToro and told me about its copytrader program last year. Started my account on 19 Jun 2025, did the customary 1 month before I got accepted into the CopyTrader program, and to my utter surprise, got my 1st copier, a total stranger, the very next day! I was blown away that someone who did not know me personally was willing to trust me like that. Am super grateful that person is still copying me to this day (and hopefully pretty happy with his / her results so far). I am most grateful to those who started copying me in the early days, without the benefit of seeing my performance over a period of time before jumping in. I kept all those email notifications so that I will always remember you! Like all new PIs, stayed on Cadet Tier for 2 months, then was promoted to the Champion Tier after meeting those requirements. And finally, after meeting the requirements in May 2026, was promoted to Elite Tier this past weekend! The eToro team that looks after promising PIs also got in touch and we had a great discussion on how we can grow together. But my firm belief is that as long I stick to the process and deliver consistently good results, it is only a matter of time before more people "discover" this. So just wanna take a moment to say a MASSIVE THANK YOU to all my copiers and friends who have been soooooo supportive in the past year, especially when the market went into a period of chop from Oct 2025 to March 2026. Whilst part of the AUC increase was due to performance, I know many of you have been increasing your copy allocation to my trades. And some new copiers too! You guys ROCK! All the above sounds amazing and I am truly excited about the future for this account. But I want to take a moment to finally explain why my account is called "RedeemTheTime". Firstly, I am a Christian and whilst I don't want to get preachy about it, it is who I am and influences what I do. I don't think it was my "skill" alone that allowed me to get good investment results. There are many more high quality investors than me. I am a nobody, so I can only give all the glory to God. Over the years I have also tried to make an impact by teaching people how to invest, warn friends about financial decisions that are questionable etc. But it is not easy because I realise many people face one or more of these 3 issues: (1) No interest (2) No time (3) No skill. Teaching could only address Issue #3 and even that takes a lot of time and experience to build up. Meanwhile, many of my friends, who are in their late 40s or 50s, at the peak of their career and peak earnings power, are starting to run out of time before they retire. Unless they have built up a substantial nest egg, they will need to outperform by getting better investment results over a shorter period of time, ie redeem the time. That is not easy, unless you have the time, passion and skill to do it. If you are reading this, please remember I am NOT giving anyone financial advice. Investing carries a lot of risk. I am also NOT asking you to copy me, that is a decision for yourself to make. There is ZERO certainty I can keep outperforming the market. In fact, there is every possibility that I will UNDERPERFORM, at least from time to time. I am here to trade my own money and eToro has made it possible for people to piggyback for free via its copy trading function. If you are interested, I have included a link below. If you're new to me, you can read some of my pinned posts. This is NOT a long term buy and hold type account. This is a swing trading account where I attempt to avoid big losses with strict cut loss rules whilst capturing as much of the upside on momentum trades as possible. This strategy might be a good diversifier to your other investment strategies as it is not a typical buy and hold. Anyway, THANK YOU once again, especially to my copiers. Your support is what made this possible. Let's GO!
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MIKE K (@dcb3b29b8b294c8) reported@eToro I've been locked out of my account because I'm not receiving my 2FA code. I've followed up on my support case three times over the past 72+ hours but haven't received a response. Since I can't log in, I also can't access live chat. Could someone please review my case?
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Abhinash Kumar Singh (@KumarAVNash1) reported@eToroTeam I have been affected by this issue. I have been trying to solve the issue. Also sending an enquiry produces a very trivial response such as "check your password". When I clearly describe that I could not log in either in Android or web and username and password are correct.
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MossyHere (@MossyBroski) reported@eToro STAY AWAY from Etoro. Because of none-functional charts and shown price of a stock I couldn’t close my positions in time and lost over 2,5K and got no refund from Etoro. customer support sent me an Email after 2 weeks saying “none-functional charts don’t effect order execution”
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Alan Keating 🇬🇧🇮🇪🏴🇺🇸 (@AlanKeating6) reportedWhy is it with exchanges when you want to transfer crypto, all of a sudden there are issues which take weeks to sort out then after that all of a sudden you need verification completed- shouldn't this of been done before money put into your exchange, before you buy crypto @eToro
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Daiviet Huynh (@daivieth) reported@eToroBuilders @eToro How can I contact the API developer team for support? thanks
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bt (@mustseetoknow) reported@eToro @walayat_na61034 @stockperks As soon as I complained my money went to under review and is still sitting there, never had this problem before, the day before I made a withdrawal without a problem. Sinister behaviour
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bt (@mustseetoknow) reported@eToro @walayat_na61034 @stockperks I’ve spoken to your so called customer service team and they don’t give two *****. Dealing with you people is like dealing with the Mafia. It’s impossible to put into words how disgraceful and disrespectful you are. I question if your actions are legitimate. Absolute horrendous!
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Dafne17 (@Dafne175) reportedOn October 11 2025 I rotated the majority of my $ETH at $3,8k in my @eToro public portfolio into $HYPE at $39.7 Since then: - ETH is down 47% - HYPE is up 70% long term portfolio doesn't mean that it's a tree that doesn't move. It moves surgically, patiently. There's no need to make 55 trades a day just for the sake of dipping your toes into the markets. That's what the market wants, it wants you to panic, fomo, trade and chase the latest thing. And tell me, how many billionaire traders you know? and how many billionaire investors do you know? New trades coming soon, patiently waiting for the right entry (but who knows...)
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0.21 BTC (@0_21_BTC) reportedQ2 numbers can look good while the underlying U.S. strategy remains weak. @eToro, buying @tradezero doesn’t solve the bigger problem: you need to understand the U.S. customer, the U.S. market, and U.S. compliance from the ground up. If your long-term strategy is built on acquisitions instead of understanding the market you’re trying to win, eventually the market will decide what your company is worth, and that number may be closer to zero than you think. You built your story around Bitcoin. Now show that you actually understand the principles behind it.
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Trinity N. TARKHNISHVILI - TSIKHISJVARELI (@Trinity_N_T) reported@eToroTeam @eToroFr What the stupid customer human service you have - I have been awaiting live agent almost an hour via Assistance via chat - and the bot is saying the same - "Feel free to ask if there’s anything I can assist with while you continue to wait! " This craziness must end! If I want to wait for this is email customer service not live chat! It is totally unacceptable!
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remvi5 (@remvi555) reported@eToro Yeah not working.. 2days of outage already with @eToro
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بذرة خير🌾 (@Bethrat_kair) reported@eToro hello there am trying to reach you but i can’t log in or change my password..would you help me please??
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NASDAQ 7/24 (@PubNasdaq) reported@eToroTeam My girlfriend has an account on eToro, and her account manager is currently Rebecca Ruimy. However, we have not been able to receive any response from her for several days. This lack of communication is becoming very frustrating as no support or follow-up is being provided. If this issue cannot be handled by the assigned account manager, please assign her a different account manager as soon as possible. We would appreciate urgent assistance, as this situation is affecting her account experience. Thank you.
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GigaVatnik - Z (@GigavatnikZ) reported@eToro **** off! Your hidden fees are disgusting.
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鼠 (@suppersday) reported@eToro Thanks, but why do you not allow people to contact your customer services team without signing in first? This goes against regulatory rules for financial organisations in the UK.
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Ozlem Ucar (@OzlemDubai) reported@eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist
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TommoSutts (@TommoSutts) reported@eToroTeam Customer services have been 0 help. I will be consulting my legal team and closing my etoro account as soon as possible.
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Kateryna K🇺🇦 (@Katja_ket) reported@eToroTeam Are you even aware of the technical issues on your website and the chaos it’s causing right now? Have you completely lost your minds?