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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (54%)
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Website (36%)
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Trading platform (7%)
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Withdrawals (4%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Rafael |
Login | |
 Barrow in Furness |
Withdrawals | |
 Rennes |
Login | |
 Bonn |
Login | |
| Ejea de los Caballeros |
Website | |
| Steinfurt |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Jason wysoczanski
(@2toscratch2021) reported
@eToroService How come VIP people can use the site but we can’t ?? Wtf !!! I’ve got two messages but can’t read them as can’t use the ******* site
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Flob
(@Flob18862321) reported
@eToroService Appreciate, finally a reasonable information. I do not know why this can not be published right away! People are worrying and get your standard answer, conspiracy theories are starting you are bankrupt. You could help us and yourself to be more transparent here next time!
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Momo
(@Momo_2020cg) reported
@eToroService @eToro @eToroService We need a formal statement from your CEO detailing the faults and the steps he is personally taking to ensure this doesn’t happen again. Show some integrity and keep your customer base informed. How can we trust you?
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siddesh desai
(@DesaiSiddesh) reported
@eToroService @eToro @eToro This is really bad. Could not take entry at dips. It was a wonderful opportunity for the investors. Real shame it is.
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Richard Healy
(@richardhealy) reported
@eToroService Pat on the back for the devs that stayed up all night to pick through the issue. Get a coffee and have the day off. You deserve it.
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Elie K
(@Eliek_18) reported
@eToroService They are manipulating our orders. I remember opening a btc at 49k now it shows 50k wtf??
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Cem
(@AFC_JEM) reported
@eToroService I wonder if this is a liquidity issue, accepting new members? Platfirm works for new traders = money flow in. However, access for existing members was on hold. Something is very fishy here....
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Edward Carandang
(@edcarandang) reported
@eToroService Are you going to tell us the cause of the issue? I believe, as people who have put money on your platform, we deserve some explanation.
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Cammy
(@CammyTrader) reported
@eToroService Worst day the markets seen since September 2020 and yet this happened , you had 1 job @eToro @eToroService 😤
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Renaissance of Bad Ideas
(@SeanADouglas) reported
@eToroService You were up long enough for me to pull all of my money out, now I can’t participate in the rebound. You are a useless service absolutely incompetent.
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Waro Maka
(@waromaka) reported
@eToro Class action lawsuit against Etoro in Europe and all over the world, let's come together on Reddit. Any lawyer can help? I will be posting this is every Etoro tweet. This is unacceptable and done on purpose. It's been more than 15 hours that the platform is down
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drmandarin
(@drmandarin) reported
@eToroService You clearly don’t understand the full definition of the word “compromised”. Of course your systems were compromised - by this mysterious “technical issue” with your database. System compromise doesn’t require external breach.
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vort
(@ara03aml) reported
@agowa338 @ahmad04386828 @eToroService I'm waiting for the damage report too before making my decision. But you can't just dismiss that this is a serious issue. A lot of Retail traders that have invested money they can I'll afford to lose will be rattled by this
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Sheldon Cooper
(@sonofMaryCooper) reported
@eToroService I closed 2 of my my positions yesterday!!! on your shady looking offline tool, but now I see all my positions are still open.. WTF!! @eToro @eToroService
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jwn
(@jwnanoff) reported
@eToroService @eToro What’s the time frame? It was down all day.
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NBASwiss
(@SwissNba) reported
@eToroService So I closed my position yesterday with the offlinetool at 17:31 should be 5% in Plus. Now the system running and I see etoro closed the position today at 06:57 with 48% minus!!! Wtf??!!
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Marc Paterson
(@MarcPaterson8) reported
@eToro @eToro @eToroService u cant just block my account til u decide to get back to me with a verification code!!!never been a problem before sending it to my phone,so get my account activated!this stinks of the highest order!!!14days....takin the
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Mark Levett
(@stMark611) reported
@eToroService @eToro This cannot happen again. My positions are fine thankfully having bounced but thats not the point. People need to be able to react as they see fit to volatility. I could have been sat here massively up today but am now slightly down and it is so frustrating.
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Random
(@Bau3r_Sall3ur) reported
@Patsox79 @ahmad04386828 @eToroService I think you would need to contact their support 😬
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Stef Wayne
(@WayneCarpino) reported
@BenFlynnAcct @eToroService they claim they hold they keys for you and then they make it impossible to transfer to the wallet .....the wallet is rubbish and regardless the negative reviews on trust pilot they have not bother to fix it they want to keep u lock in with them....totally rubbish !!!
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Rafaello
(@Rafael53572034) reported
@eToroService Did @etoro allow to many customers to open account and now server can’t cope with demand? Is that’s the case @eToroService ?
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Matias Cicero 🇦🇷🇮🇪
(@maticicero) reported
@Nadiusthethird @Bmlyty @eToroService What do you mean it was not down then? It was completely down from me from 3pm UTC, and was still down at 2am when I went to sleep, and based on that screenshot the guy seems to be on France which is simply UTC+1 so he does have a point, etoro was down during that dip
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Mahdi
(@Mahdi59442272) reported
@eToroService @eToro Guy calm down Etoro works perfectly in off market hours only. Who cares what happens during market hours. And they call it a trading app its a trading crap!
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Iceman
(@Iceman02403661) reported
@eToroService @eToro Ridiculous. Soon as something drastic in the market happens, etoro always have one issue or the other. Either playing puppet master or the systems just can’t deal. Gonna try binance I think.
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Naheem Razwan
(@NRazwan) reported
@eToroService Etoro must compensate us all for lost opportunities especially as market was heavily down yesterday. We need to file a complaint to: @SEC_Enforcement @TheFCA
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Jan
(@Jan69663409) reported
@eToroService See you next week on another one crash.
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Nika Babayeva
(@NikaBabayevaUK) reported
@eToroService @eToro we dont need apologies. we need reimbursement of losses, which we could have avoided if the system wasnt down. And we need to have coverage of potential earnings too. Missed so many dips!
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Nougaoui Anass
(@AnassNougaoui) reported
@yoniassia Hello Yoni, How are we supposed to trade within a plateform when you are blocked from the exit boutton & when you push it the plateform bug & after recovering you found out the position is still open ????????? happened to me twice & cost me more than 500$ @eToroService @eToro
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drmandarin
(@drmandarin) reported
@eToroService We all look forward to greater detail of the actual issue, why it took so long to resolve, why it wasn’t avoided by regular maintenance and what measures you’ll be implementing to avoid this in the future.
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Stuart Spice
(@StuartSpice) reported
@agowa338 @ahmad04386828 @eToroService This platform has had numerous outages this year, at peak times. If you have a trading strategy rather than just logging in for a quick gamble, it makes it too risky to rely upon. Also, issues like trailing stops that didn't trail. They (surprisingly) refunded me the losses.