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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (46%)
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Trading platform (29%)
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Website (25%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dresden |
Website | |
| Aachen |
Login | |
| Landsberg am Lech |
Login | |
| Hannover |
Trading platform | |
 Madrid |
Trading platform | |
| Munich |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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David Estrada
(@Estra_D) reported
@eToroService the customer service is HORRENDOUS. I made a USD deposit in USD and they credited 25 usd less. This is robbing users. I tried to reach and they just reply with a copy paste email asking to reply. When you reply you receive another email saying address not in use.
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rufertss
(@rufertss) reported
@eToroService it's not resolved. I still cant login
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Lola Fen
(@lola_fen) reported
@eToroService @eToro Hey etoro team. It's the second bug in two weeks. We paid good money (hidden fees) for your services. Can you please do something to résolve the issue quickly ? Kind regards.
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cryptominutia
(@cryptominutia) reported
@XRPcryptowolf i'm too busy attempting to get my small bag of $XRP off of @eToro and into my hardware wallet. you can't send it directly to your wallet - u have to send it SLOWLY to the mobile app - then (hopefully) to your hardware. Fees all along the slow path. just to keep my XRP. NUTS!
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Zeejay Wong
(@zijian) reported
@eToroService hi, I have problem adding counter and deposit funds into my account with an error message to ask for assistance if the issue persists.
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Emeka Carlisle
(@Okparamccoy) reported
Trouble with copying people on @eToro is that they mostly go long on trades. You got to be ready for a long ride.
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Vishy1829
(@vishy1829) reported
@eToroService @eToro Why my account is blocked all my money and shares are hold. Can you reply why is happened. I am a gold member and this is the service. Please help me
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Konstantin Rev
(@konstantinrev) reported
@davecokell @eToroService there are no problems at all, I've been working for a long time.
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Lukáš Le
(@lukas_le91) reported
@eToroService It's working again. Guess could have been connected to the login issue. As I was kicked out of my profile, could not log in back and after that, the trades were not working. Now seem all good. Thanks.
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Alain Maxwell
(@arjun63588625) reported
@eToroService Be careful ur investmnt in @etoro . Their team no support for withdrawal. Specially when u withdraw total investment. You'll get only automatic reply. No one will support you. I am suffering last 2 weeks. No one contact me. As per their website Skrill withdrawal take 2 days max.
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Don Draper
(@dondraper101) reported
@eToroService @SojkeFN how do we avoid such problems? Please make such process transparent.. otherwise people would abandon this platform
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Efi
(@Efbr22) reported
@eToro I am waiting to get a response since Jan 07 for a basic question. Wonderful customer service.
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Alex Barlow
(@Alexdbarlow) reported
@eToroService What is the ETA for this fix? I’ve missed out on several opportunities to enter on certain trades
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Vishy1829
(@vishy1829) reported
@eToroService I havent received any reply from you guys my account is blocked can you help here my money is with you guys. Please give me my money back.
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Marco Scarpa
(@MS86ITA) reported
@eToroService login is also impossible to do
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Georgina
(@gc123x) reported
@eToroService having trouble depositing in my account I don’t get an error it just spins & times out?
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Marco
(@marcomyland) reported
@eToro I am having problems wothdrawalinng from etoro .. can u help ?
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kkewal murarka
(@kkewal2911) reported
@eToroService Created an a/c since 7th January & trfd 2000 USD but still neither my a/c is verified nor cancelled and no update on funds. Have shared all supporting documents for long but there is no response Complain #01542591 and 01571351 Can somebody help urgently
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Qasim
(@Muhammadqasimo) reported
@eToro Very slow service of account verification. It has been two weeks still not yet verified.
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eToroService
(@eToroService) reported
@Mihaiinvestment @eToro The issue has been resolved
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romestylez
(@romestylez) reported
@eToroService @eToro No registration mail coming. Login taking very long. Cant deposit money. Sorry but how bad is this site/support ? You tell the problem is solved and a lot of people tell its not and you ask for proof. I cant do anything on your site after registration....
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Cristobal nazar
(@Cristobalnazar3) reported
@eToroService I DEPOSIT WITH MY BANCK the 08 THIS MONTH AND I STILL DONT SEE MY MONEY IN THE APP, PLEASE HELP ME!
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Steven Wong 🇲🇾🌏
(@StevenWongTS) reported
@eToroService @privaty011 Is there any way this issue can be resolved by today?
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Carepolice
(@buffomat) reported
@eToroService @eToro No buy or sell positions possible to open. No error given, so dont ask for screenshots. It just doesnt do anything when i click a buy or sell button.
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Eric Wallsh
(@ericwallsh) reported
@eToro Problems with deposits?
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MrTimurAK
(@AkTaimoor) reported
@eToro fix your damn system NAS down DASH down! You are scamming people with these tactics!
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cryptominutia
(@cryptominutia) reported
@UpholdInc -- just so u know, u will be my main source of trades because of your support in the $XRP debacle. i have moved my XRP from @coinbase and @eToro. the eToro move is "in process" as u have to move to a mobile device before moving it to hardware 🤬. Better on Uphold-TY👍
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Jefe
(@IDreamFilthy) reported
@asherjbaker @eToro Not the only thing they need to fix, their whole platform is a joke
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Vishy1829
(@vishy1829) reported
@eToro My account is blocked for no reason yesterday help me my money is with you guys i need my money back otherwise i will take this to legal with the CEO
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Kabayan Trader
(@AllanObispo) reported
@eToroService My widthrawal is pending for 50 days now, all needed documents to help YOUR SERVICE already been sent and no one care to sort out the issue Is this the service u want to provide