eToro status: trading issues and outage reports
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Full Outage Map
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (52%)
- Trading platform (27%)
- Website (20%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg
|
Trading platform | 8 days ago |
 Budapest
|
Trading platform | 8 days ago |
 Manchester
|
Trading platform | 9 days ago |
 Besançon
|
Login | 10 days ago |
|
Tarare
|
Trading platform | 10 days ago |
 College Park
|
Website | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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Kateryna K🇺🇦 (@Katja_ket) reported@eToroTeam The Offline Mode link is also not working for me. I am unable to log in from any of my devices!!!!!!
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Carl Phillips (@CarlitosWayDel) reported@paulstevenlewis @eToroTeam I have the same issue currently
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Kennyblaze (@Undaunted0001) reported@eToro @premrugby Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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bedebu (@Bedebu) reported@eToroTeam I've been logging in using my Gmail. I don't have a separate password. How am I going to login to offline mode? There is no option login with Google.
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Rita B 🍀🇺🇸🇬🇧 (@RitaBFrank) reported@eToroTeam @suikaking Funny how the London metal exchange had a tech glitch yesterday 🤔
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Ruben (@rubendigital) reported@eToro @lale_akoner @maxwi_etoro I wonder why a platinum client had to deal with this You have blocked my account with no notice You haven’t sort it out in 4 days You claim you did a mistake and i have to pay for it not having access to my account And i still don’t get it sorted It’s Really soo bad I’m shocked
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MiLimaBella (@PaddyMW3) reported@fintechbite @eToro Etoro platinum hahaha are you jocking me, that garbage was down for days, platinum my ***
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T Baba (@Boltlightning77) reported@eToroTeam It still says maintenance issues
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Dan (@dancatroc) reported@eToro My wife was sim hacked and lost access to her account. She opened a ticket 4 days ago and is still getting messages saying her money is being transferred into crypto. This is outrageous. Funds are not safe on this platform and customer services are non existent.
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Pedro Louro (@aero_pedro_) reportedYesterday's @eToro login outage (3rd day in a row now) resulted in another loss. What a brilliant platform for trading #CFD.
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Salahudeen Daudi (@DaudiSalah59430) reported@eToroTeam Hi, I need to close some short positions, and i can't login. It's quite urgent
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Jamie🏴 (@jamiedmackie) reported@eToro is there some kind of issue with the platform today where I cannot cancel live orders
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Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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Andy Lee (@andyleeck) reported@eToro @lale_akoner I have Etoro. I cannot cancel a pending order. I am Etoro Platinum Club member. I asked customer service for help. No help came! Etoro account name is Andy Chien Kuan Lee
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Darius (@trocyszyn) reported@eToro Hello, why the platform stopped working? I cannot log in. When trying to: a) start chatting at help center it tries to log in (not working) b) open ticket -> moves to start chatting c) Clicking on: ‘problem signing in’ -> just refreshes same page pls help
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Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
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Peppermint_NL (@PhilNA65787911) reported@eToroTeam hi this is my case number:08916225. i need to solve this issue ASAP. i cannot take any withdrawal even 1 €. thank you very much.
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allforone (@alangas41798234) reported@Everton @eToro you can hang that o e on moyes bad substitutes no need for them, bad manager
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Allan Nørgaard (@BigAl1968Dk) reported@eToroTeam removing all posts as spam? doesnt sit right with me, and when is this problem solved? updates along the way could be nice instead of just waiting until its fully resolved. Markets about to open in america soon, get going!!!
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DJB (@insiderknowldge) reported@eToroTeam @eToroTeam why are you selectively replying to tweets and ignoring a very valid request I have made via dm as a result of your service going down?
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Paul Lewis (@paulstevenlewis) reported@eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.
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koffiboi (@werebohemian) reported@Everton @eToro Jordan’s need to clam ******** down and not cost us at 89th minutes to this ******* side 😤
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Harry Turnbull (@turnbullissimo) reported@eToroTeam Its actually just one buy transaction but I dont really know how it works. Is there any help as it is clearly not straightfoward.
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Wendy (@Wendy8544417517) reported@eToroTeam I'm trying to DM you but am having problems with this as well. Every time I press envelope it sends back to last page
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Thaddeus•Orion• СТО (@ThaddeusOrion1) reported@RichSwan74 @eToroTeam Hey mate, Sorry for the trouble. This looks like a Ui or firmware glitch. What cold wallet did you transfer your token ?
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Bry 🇬🇧🇦🇷 (@bwg6053) reported@harrylcfc7 @Everton @eToro ******* i don’t even know what league you lot are in nowadays
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Teaᡣ𐭩 (@TeaTheDeveloper) reported@Gavel_on_X Nor are you a trader. Must've been a glitch @eToro
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Michael berridge (@Michaelberridg3) reported@eToroTeam Why is my account now restricted? It this part of the error? Everything was verified and cleared 3/13