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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (40%)
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Website (34%)
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Trading platform (22%)
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Deposits (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website | |
 Herentals |
Login | |
| Zug |
Login | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Λ l
(@ALJVD1) reported
Pro customer service tip for you @eToro: When a case seems complicated (for you) assign ONE person to the case. I have spoken to about 5 people about my case since January, does not help. I won't bother with it anymore, but you really need help. cc @yoniassia
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TronTrx
(@TronixTrx) reported
Let us be frank and not negative, @eToro is good for stocks if we dodge technical problems, and it also has an easy money withdrawal method, they just have to review their papers regarding cryptocurrencies, currently what they do in this market may be considered a fraud. #TRX
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Porqueaja
(@Porqueaja1) reported
@eToroService Send a ticket Yesterday, the problem was solved couple hours ago. Thanks!
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Crypto Pro
(@Crypto1001) reported
@eToroService How does one get help on this damn app of yours? Withdrawal nearly 3 weeks ago still not in my bank! Where is my money?
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Koatson
(@Koatson1) reported
@eToro @eToroService I've already DM'd you, written my personal contact and opened support tickets without getting actual answers to several problems I have with the current state of your platform. Any chance of getting answers?
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Manuel Moraga
(@TassadarCRG) reported
@eToro I have been waiting 8 weeks for account verification, what is happening ?? This is a ridiculous waiting time, and give a bad impression, what would happen in case of some money related problem?, another 8+ weeks for response/help.....
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John Smith
(@merchanttroll) reported
@BenCoaches16 @eToroService @eToroUS Even if you found it on their website, you would have trouble with getting any sort of support out of them anyway. I have an open and unanswered support ticket since 24/02. What a joke of a company. I'll be withdrawing asap.
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Λ l
(@ALJVD1) reported
@crypto12x @eToro I’ve had a ticket open since Jan. But the more stupid part of they can’t seem to read or understand anything. Just repeating the same story again and again #tradingwithetoro
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Moh Z. Sawaie 🇯🇴
(@SawaieZ) reported
@eToro @eToroService Etoro is down again!! are you serious guys ???? fix it fast.....
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Mobius Tone
(@Mobius_Tone) reported
@EchoMariKa @eToroService I hear you. The crypto spreads are terrible though - like paying a 2.5% fee instead of a 0.25% fee (or less) with crypto exchanges. I've done quite a lot of both but in the end etoro's poor service has pushed me and a lot of other people away. Good luck!
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Sir Razz
(@itsrazzhd) reported
@geoolihag @LCFC @eToro nah he’s quality
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Λ l
(@ALJVD1) reported
Anyone got any horror stories with Etoro customer service? I'd want to hear them and let's use this #TradingWithEtoro @etoro
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Mobius Tone
(@Mobius_Tone) reported
@EchoMariKa @eToroService I've been with them a while and I urge you to find another broker. Their service is beyond shocking - huge amounts of downtime, crashes at peak times, delays etc.
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.
(@footballlfc3690) reported
@OnTheKippax @LCFC @eToro My bad 🤝
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Polsko
(@Polskopopolsko) reported
@eToro you’re a ******* virus. Worst spam ever!
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Safiullah_Safi_1919
(@1919Safi) reported
@eToro Wish best for Etoro, but please work on your @eToro customer service.
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Gian Capannesi
(@GiammiC) reported
@eToro your support is absolutely awful .. waited 2 weeks for a response on a support request and then the response ignored the question.
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Gian Capannesi
(@GiammiC) reported
@eToroService my issues persist and support still have not replied.
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blackcurrant
(@blackcu92823948) reported
@eToroService Hi, I closed my account and reopen fresh account, but I only have one mobile contact number. Half way completing my profile, etoro cannot proceed further by saying my phone number is being used by another user. Please help!
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Bilal Chmayssani
(@BChmayssani) reported
@eToro Due to local complication in our bank Systems the transfer was not executed and at the same time my account was blocked. I kindly ask you to follow up on this issue since I have opeb=ned more than 5 cases and without any positive result. Thank you
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Don't you see I Am Loco
(@locomoviewatch) reported
I like @eToro but it is not letting me fund the account. What other service should I use? Not ROBINHOOD
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Samuel
(@Samuel70900) reported
@eToroService You could have put a maintenance alert ON THE HOME PAGE these 2 days.
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Gerhardt van Heerden
(@GerhardtDexter) reported
@eToroService I can assure you that your ticket system does not work. My support tickets are pending for weeks - "we are experiencing high volumes" bullshit, then get closed with no reason. You are a scam.
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Veikka
(@Yots_666) reported
@eToroService @OscarVAndersson You're the issue
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Julie
(@Julie76387606) reported
@eToroService Hi, can you help. I have turned off all notifications on my settings and I’m still getting notifications. I don’t want these, please fix this or I’m going to withdraw my funds and go somewhere else. Very frustrating
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⚡️Q
(@QBFrank) reported
@eToro hey customer service. I cannot open a ticket on my my android. Fails every time!
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🏴Simon Evans🏌️♂️
(@simonevans1973) reported
@etoro please tell me why I can't move my XRP to my etoro wallet??? I ain't happy to be fair I want to move it to a @Ledger please help this is not really benefitting you......
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Mezie
(@GerrryCK) reported
@eToro if eToro is not a scam, then you guys should have the worst customer service ever.
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Aqeel Baloch
(@linktoaqeel) reported
@eToroService I'm unable to login to my account since Friday. I have sent DM with screenshots, there is no reply
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Λ l
(@ALJVD1) reported
@eToro The week ahead: Customer service still unable to understand what happened and unable to solve anything.