E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Camden, TN 1
Folsom, CA 1
Chicago, IL 1
Cincinnati, OH 1
Santa Clara, CA 1
Guayaquil, Provincia del Guayas 1
Valparaiso, IN 1
Horseshoe Bend, AR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • wdrspr66 wdrspr66 (@wdrspr66) reported

    @etrade E*Trade Pro layouts will not open. Happened this morning. Re-did my entire layout (watchlists, charts, scanners) Saved it multiple times despite it being slow and glitchy. Just opened layout again and entire layout is blank. Inexcusable!!

  • Real_JoeNathan Bird Lawyer (@Real_JoeNathan) reported

    @etrade is total garbage. Login doesn't work and ***wait is 152 minutes to talk to a rep*** (!?) Who do y'all like for your investing platforms?

  • BigSlick2389 Big Slick (@BigSlick2389) reported

    @etrade why is power E*TRADE and the regular E*TRADE app slow today? It’s kinda of ridcolous that this keeps happening.

  • Rosaesque Gian (@Rosaesque) reported

    @catturd2 It’s only a coincidence but @etrade is having “technical issues” again

  • MotherCabriniNY MotherCabriniPreys (@MotherCabriniNY) reported

    @JonGuirl @CordovaTrades @etrade They mansplained me. Or more accurately tried to. I am frequently wrong, maybe even most of the time, on everything. But I WILL NOT BE OUTSNARKED. Let's get that straight. And mansplaining is low quality, low IQ snark.

  • _____Tasia_____ Anastasia (@_____Tasia_____) reported

    @Okie_Tradez @etrade Good luck, my friend, and don't get yourself into any positions that you may want to exit quickly in the event you're unable to do so due to connection issues. Take care.

  • Orbityl Just some guy. (@Orbityl) reported

    @etrade Theme for the last two weeks. @etrade goes down every day

  • DJPennyTrader DjPennyTrader (@DJPennyTrader) reported

    you know its bad when you have the @etrade hold theme song stuck in your head.....

  • LakeplaySteve Biden is unfit (@LakeplaySteve) reported

    @etrade E*TRADE should concentrate are fixing their ****** up website and customer service. 2 hour wait to get someone on the phone? Seriously?

  • HellasTrader HellasTrader (@HellasTrader) reported

    .@etrade FIX YOUR DAMN PLATFORM. Cant even get option chain to load on etrade pro. COSTING PEOPLE MONEY!!!

  • BentoStox Bento Stox (@BentoStox) reported

    @DJPennyTrader @stockballa @etrade it is great that you need to call before you have a problem just to get in line, because you know there will be a problem.

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @mattkicks37 @etrade platform down, try the website, if the website down try the app the only way I saved myself was that the app worked for me. I still lost -$870 tho

  • AnthonyMontani3 Anthony Montanino (@AnthonyMontani3) reported

    @etrade How can your customer service be down? What a joke

  • William29835947 BNew (@William29835947) reported

    @etrade is this an actual joke. I’ve been on hold for a total of 4 hours and 42 minutes right now. How in a time with people out of work can’t you get your chat support to work or pick up the phone what do you have a room of 6 people answering because that’s the only excuse

  • GMRathbun Not PGA material. (@GMRathbun) reported

    @etrade Option traders are just expecting you to fill the orders. Your platform has been a mess for two days now. It takes 4 hours to get through to customer support on phone AND chat. This has cost me money yesterday and today.

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