E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vancouver, BC | 1 |
| San Jose, CA | 1 |
| Winter Park, FL | 1 |
| Lilburn, GA | 1 |
| Brooklyn, NY | 1 |
| Camarillo, CA | 1 |
| Dade City, FL | 1 |
| Menoken, ND | 1 |
| Charlotte, NC | 1 |
| Fairport, NY | 1 |
| Chesapeake, VA | 1 |
| Canovanas, Canovanas | 1 |
| Baltimore, MD | 1 |
| Los Gatos, CA | 1 |
| Newark, NJ | 1 |
| Atlanta, GA | 1 |
| Raleigh, NC | 1 |
| Modesto, CA | 1 |
| Fort Collins, CO | 1 |
| Euless, TX | 1 |
| Chicago, IL | 1 |
| City of Saint Louis, MO | 1 |
| Westland, MI | 1 |
| Huntsville, AL | 1 |
| Virginia Beach, VA | 1 |
| Milwaukee, WI | 1 |
| Los Angeles, CA | 1 |
| Denver, CO | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Charlie Harper (@CharlieBHarper) reported@etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.
-
hi (@byehiselllo) reported@etrade Fix ur app first
-
Chatterpix6 (@chatterpix6) reported@etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?
-
Kyle (@kylem_org) reported@etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??
-
Wach (@xWachh) reported@etrade hey fix your ******* system contracts getting executed at lower price than market and on top of that options pricing being delayed ******* ridiculous @MorganStanley
-
Liz Kline (@lizkline) reportedYou suck E*trade. Been trying to shut down an old account for over four months and now it's going to take at least one more phone call (and one more being on hold for a long time) @etrade #etrade
-
David Schwartz (@BigDave469) reported@etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.
-
willywashington (@willyzdub) reported@etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic
-
Hammy (@HamweeHammy) reported@etrade sir please fix website
-
Lyle Alzado (@LyleMAlzado) reported@etrade Etrade is down again
-
gRNA (@sguideRNA) reported@etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.
-
Nota Gaylib (@dfdfdfd243799) reported@etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade
-
Edmund J. Janas (@slumbum) reported@ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.
-
James Bond 🇺🇸 🇧🇦 ☪️ (@BTC2TMOON) reported@CrispinCowan0 @etrade Bitcoin is a long term play. It rips violently when everyone gives up on it. There will only ever be 21M coins. MU will issue shares and dillute shareholders. A new competitor will steal market share. The AI trade is already unwinding. Bitcoin will rip to 500K and crash to 350K and you’ll have this same convo with someone else.
-
Michael Konen (@themichaelkonen) reported@SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?
Check Current Status