E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • EWard8817 Edward (@EWard8817) reported

    Are some banks and financial institutions discriminating against clients who are transitioning assets away to crypto? I think they may be. Have seen similar issues with @etrade and @CitizensBank with delaying wires and unnecessary holds after transfers to @coinbase $BTC

  • _zackdempster Zack Demp (@_zackdempster) reported

    @etrade this is insane. Futures down for over a week? What is going on and when will this be resolved. E*trade has always been good to me, but I’m about to pull all my money after this craziness

  • tony09410800 Steez (@tony09410800) reported

    @etrade Hello ?? I tried calling multiple times just to be left on hold for hours . Live chat and messaging are also unavailable for some reason . Where’s customer support !?

  • CursidScotsMan me (@CursidScotsMan) reported

    @etrade what is it with this company, their software ETrade Pro (mobile & desktop) & ticker $GFAI?! You can't run accurate data!!!!!!!! So many issues since corrupt @MorganStanley bought out. What do you think will happen when $GME & $AMC run, cause they will.

  • suinod Gin (@suinod) reported

    @etrade Loved this ad campaign. Too bad it's not used.

  • sccass Susan Cass (@sccass) reported

    @etrade beneficiary services doing terrible job turning over accounts of loved one. Nonresponsive to emails, long wait times on phone. Just awful to deal w/while grieving.

  • TexasJustice5 Texas Justice (@TexasJustice5) reported

    @etrade fix your damn options chain!!! Deep in the money on those 421c and your bid and ask is all ****** up! Won’t let me sell

  • Chhampagnepapii Hector H Sandoval (@Chhampagnepapii) reported

    @etrade @adam22 Damn ur baby already grinding

  • rikycando4u Richiescal (@rikycando4u) reported

    @etrade WTF Do you idiots ever look at the real bugs on your etrade pro platform?? Can't call cuz you first don't answer. You d an etf's aren't showing any da t a on charts of a sudden today. Real nice!! Do your fkng jobs and fix you sht!!!

  • slumbum Joey of Brego.com (@slumbum) reported

    Anybody getting the following horrific customer service through @etrade banking? 1)Can't order a new debit card. 2)When calling wait time is 90 minutes 3)Can't complete ACH purchase for funds in my account. #EtradeBanking...too bad we can't report them.

  • spy0dte david (@spy0dte) reported

    @etrade an etrade futures glitch happened and etrade completely messed up my account

  • baseballquixote . (@baseballquixote) reported

    @etrade your platform and Customer service are disaster. Just pathetic

  • pigdrt anthony l brennan (@pigdrt) reported

    @etrade **** these awfull ghouls!

  • theoutlander Nick Karnik (@theoutlander) reported

    @etrade I have been on hold for 1.5 hours to reach customer service as I can't login to my account. I can reset the password, but it won't let me login. What is going on? I will miss the trading window if this isn't resolved!

  • shamacamarie Shamacamarie (@shamacamarie) reported

    @etrade I've called your customer service line several times. I'm currently on hold. It's been 45 minutes.

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