E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Chicago, IL 1
Cincinnati, OH 1
Santa Clara, CA 1
Guayaquil, Provincia del Guayas 1
Valparaiso, IN 1
Horseshoe Bend, AR 1
Polk Village, SC 1
Tampa, FL 1
Hyderabad, TG 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • WenzOmatic Michael P Wenzel (@WenzOmatic) reported

    @etrade Please fix your iOS App, it bombs out constantly. #ActiveTrader

  • MixedByAP Lil AP🖤 (@MixedByAP) reported

    @etrade is the worst business ever made **** etrade, use Robinhood its free, or use TDEameirca

  • joshua_5755 Joshua Meach (@joshua_5755) reported

    @etrade what is wrong with customer service? every time I call for help always waiting in line and no one picks up the phone. Since I open an account, no rep. call or welcome. It's suck!

  • dalemccarthy72 dalemccarthy72 (@dalemccarthy72) reported

    @etrade E*TRADE customer service is terrible. My 18 year old son has been trying to open an account for 2 weeks. After waiting fir 2 hours they asked him to upload a photo of his drivers license and they would call him in a few hours to verify his identity. They never called.

  • nbreezy0123 Nick (@nbreezy0123) reported

    @etrade costing customers opportunity through inept programming. This is awful.

  • ErnsTweets Ernie Feiteira (@ErnsTweets) reported

    @etrade I've called several times to take care of a trade issue. Today I've been on hold for 3 hours so far (on speaker doing other stuff, but really there hour hold? have you hear of call you back tech that holds your spot?) This is brutal!!!!

  • lucky_one007 Lucky One ✝ 🇺🇸 Christian ✝ Family 👨‍👩‍👧‍👦 (@lucky_one007) reported

    @etrade How much is it down the 1st year of the second term?

  • jeridmg President-Elect J̷̼̼̻̹̏͗̌̆À̸̛͔͇̦͆́̓̈́̍͝͝Y̶̛̍̕͝ (@jeridmg) reported

    @etrade Would you really want to use a broker that will freeze an account of a 20 year elite user without cause... No suspected cause? Just because they say they can? When your money gets frozen and finances and credit take a hit you won't think I'm just a disgruntled customer anymore.

  • ArpeetRavalji arpeet ravalji (@ArpeetRavalji) reported

    @ErnsTweets @etrade Ahh I’ve having the same issue it’s insane to wait that long

  • MixedByAP Lil AP🖤 (@MixedByAP) reported

    @etrade is an evil company they’re thieves, customer service takes 2 hours to even get someone on the phone and when you do they NEVER help. I’ve never actually gotten any problem fixed with them. **** etrade

  • ChrisAment Christopher Ament (@ChrisAment) reported

    @davethejeweler_ @etrade In the same way you are using twitter for technical support perhaps you are using the product wrong as well?

  • rickkueber Rick Kueber (@rickkueber) reported

    @SweezeyK @etrade @venmo What until you try to collect earnings when a horse is owned by multiple partners. “I’m sorry we can’t send multiple checks.” However, they are more than willing to take multiple deposits. Also, I’d prefer they just ACH the money back to me. This is THE broken, archaic system.

  • DefiantBritta Britta The Needlessly Defiant (@DefiantBritta) reported

    @etrade your android widgets were bad before, even worse now.

  • XavierLPhoenix Xavier Phoenix (@XavierLPhoenix) reported

    I think @etrade might be the worst trading platform I've used.

  • paytonandavadad Jeffrey Barnes (@paytonandavadad) reported

    @etrade you should hire more customer svc reps, every time I call over the past year I end up hanging up as the wait times are so long... didn’t used to be this way. It’s very frustrating. Pls find a way to shorten wait times. Thx!

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