E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 5
East Rutherford, NJ 2
Buda, TX 1
Austin, TX 1
Buenaventura, Departamento del Valle del Cauca 1
Albano Laziale, Lazio 1
Mountain View, CA 1
Moorpark, CA 1
Orlando, FL 1
Gulf Stream, FL 1
Detroit Lakes, MN 1
Dallas, TX 1
Neiva, Departamento del Huila 1
Nanty Glo, PA 1
Springfield, IL 1
São Paulo, SP 1
San Francisco, CA 1
New York City, NY 1
Staten Island, NY 1
Nashville, TN 1
Ormond Beach, FL 1
New London, NH 1
St. Petersburg, FL 1
Houston, TX 1
San Jose, CA 1
Rockvale, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • SingMyCanarie The Canarie (@SingMyCanarie) reported

    @etrade while typing this i lost $150 from these issues alone

  • SingMyCanarie The Canarie (@SingMyCanarie) reported

    @etrade Second, please remove all those damn automatic dropdowns as it causes all the slowness. It also causes misclicks and again, losing money on spreads in daytrading due to missing the window of the trade.

  • RichyRich30z Money Talks (@RichyRich30z) reported

    @etrade Why isn’t your customer service number not working?

  • brentadubya Brent Austin Watson (@brentadubya) reported

    Yo @RobinhoodApp , why are you guys being so slow getting my ROTH cost basis transferred to @etrade?? I'm not messin' with your money, why are you messin' with mine?

  • LegendaryTony2 Tony Jimenez (@LegendaryTony2) reported

    @etrade Why does your brokerage keep charging me double for options contracts? I paid a certain amount and your service doubles it, making me lose more than I intend. What is going on with your service?

  • robdubparker Rob Parker (@robdubparker) reported

    @etrade -- what is the reason for not providing real-time quotes when using the sandbox api url? Makes it difficult to properly test. Is it better to just use a different platform/service for trading via api?

  • lkstring Linda S (@lkstring) reported

    @etrade There is no excuse to do that to any customer and I would think/hope it to be illegal, if he decides to use his attorney.

  • lkstring Linda S (@lkstring) reported

    @etrade Would NOT recommend E-Trade (Morgan Stanley) to my worst enemy. An 80-yr-old friend of ours asked us to help him with his checking acct. We called E-trade to report fraud on 4 Uber tx and they put a lock on the acct on June 7th, and he has had no money for food or bills-still!!

  • robdubparker Rob Parker (@robdubparker) reported

    @etrade Let me know if you need some tech help over there at @etrade, as I could help tighten the ship. You must have complaints about the api, as I can't be the only one noticing this.

  • jonathannotjon Jonny Jon J 🧢 (@jonathannotjon) reported

    @etrade Why are cash transfer or debit cards not working.

  • illeniumBitcoin Apple Trader (@illeniumBitcoin) reported

    @etrade is terrible for futures trading. Do not recommend. -Dom is probably the worst in the industry -Execution is terrible -Dom lags and skips everywhere -cant put stop loss on the Dom I only have Etrade because my options account is on there and its easy to trade futures since the money is already there but I just cant anymore. I heard AMP, Omega, and Edgeclear are all good firms. Will try them out soon and report back.

  • illeniumBitcoin Apple Trader (@illeniumBitcoin) reported

    @etrade is probably the worst platform to trade futures on. Do not recommend. Their "Dom" lags, fills are terrible, hard to set up bracket trades, no stop loss, etc... Only wanted to try it since I already trade SPX 0dte on the platform which is actually very fluid for options.

  • Blackopstocks Blackopstocks (@Blackopstocks) reported

    @etrade I changed my investor profile online Acct LOCKED 7 days now WTF?! These people are **** ever since JPM Share your experience. Save other investors from losing money like this. $TSLA $AAPL $SPX $VIX $NVDA $QQQ $SPY

  • therealsmug1221 The Real Smug (@therealsmug1221) reported

    Why doesnt @RobinhoodApp offer custodial accounts? I’m forced to work with @etrade which may have the worst UX ever. Was told 51 seconds to wait to speak to an agent on live chat. 15 minutes and counting.

  • jaybadger14 Jay (@jaybadger14) reported

    @etrade I would get no satisfaction of the issue. I will be using accountant to prove my issue and the fact that E*Trade is miscalculating total losses because of reverse splits

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