E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@nbreezy0123) reported
@etrade I've got plenty of money in my account and you wont let me place a $250 dollar trade. When are you going to fix this error?
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D Bishop
(@360D) reported
@etrade @profpalm I haven't been able to log in all day despite using the correct user ID and password. Hold time is 164 minutes. If you have a system outage, can you please announce it and then let us all know when it's resolved?
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Cinematographer/Photographer
(@profpalm) reported
Anyone just starting up with @etrade? It been an absolute nightmare for me trying to just open an account and customer service wait times are 2+ hours
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Debra
(@supercool_debra) reported
@etrade sucks. Taking months to resolve an issue. It this a post-merger thing?
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Jackie Schaefer
(@JackieKay1111) reported
@etrade I use etrade pro but first they take down the ladder and now the scanners this is terrible Im leaving this platform; what platforms do others use?
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playa chanel
(@idkwht2makeit) reported
Didnt pick up the damn phone @etrade
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T.S.
(@KimChi808) reported
@SassyB2020 I’ve been having issues with @profitly importing from @etrade. I know they were having technical issues lately. I guess I won’t be posting verified trades anytime soon. I prefer to do verified over manual postings. hopefully it will get fixed permanently soon...
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Nick
(@nbreezy0123) reported
@etrade Yeah I called customer service they verified it should be working and it's not. The rep was going to call me back after he found out some answers... I never got a call back.
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playa chanel
(@idkwht2makeit) reported
This stock making moves wtf @etrade yall bugging making me wait until 1/4/2021 to invest this bread!
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President Elect StanTheTradingMan
(@StanTradingMan) reported
@godangitbobby @etrade It was my account. The number is wrong and the percentage is wrong. I was down by 1%
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Ernest C. Smitten
(@ErnestC_Smitten) reported
@eTrade when will you take down that horrifically annoying WE HAVE MORGAN STANLEY RESEARCH! banner off my quote pages? So irritating. Do other brokers spam their customers on their website like this?
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mediaseth
(@mediaseth) reported
@etrade just signed up, you send email that there is a problem and call. Wait times ridiculous. I transferred money and it's in limbo in etrade. Help? I just want out, now.
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Signaturespiceblends
(@sigspiceblend) reported
@etrade absolutely the worst customer service in the industry!
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BMoe
(@BMoeKnows) reported
@MITCHECONNECT @etrade Not always a bad thing. Depending on who's doing the sucking.
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Ron
(@NJ_Ron) reported
@etrade just lost some Dollars $$$$ thanks to your shitty service, you have no one to pick up the phones. Since this is the case, get rid of call in on all orders or pick of the phone and provide support!!!!