E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fort Worth, TX | 1 |
| Rochester, NY | 3 |
| Clinton Township, MI | 1 |
| Franklin, MA | 4 |
| Washington, ME | 1 |
| Columbus, OH | 3 |
| Ontario, CA | 1 |
| Noida, UP | 1 |
| Westminster, MD | 1 |
| Aiken, SC | 2 |
| Los Altos, CA | 2 |
| Katy, TX | 3 |
| Camden, ME | 1 |
| Chicago, IL | 4 |
| South Dennis, MA | 1 |
| Pacifica, CA | 1 |
| Berryville, AR | 2 |
| Bozeman, MT | 1 |
| Warren, MI | 1 |
| La Mirada, CA | 1 |
| South Burlington, VT | 1 |
| Bernville, PA | 1 |
| Denver, CO | 2 |
| Chelsea, MA | 1 |
| Miami, FL | 4 |
| Dallas, TX | 2 |
| Arab, AL | 1 |
| Los Angeles, CA | 6 |
| Lynnwood, WA | 1 |
| Loveland, CO | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported@etrade Enabling crypto trading is a really bad move for a brokerage.
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it
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The BONK Nacho (@BonkNacho) reported@etrade please fix the website, ty
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PharmDad (@BNguyen74046) reported@etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.
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BMRTRADERS (@bmrtraders) reported@etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please
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Mickey (@ELITESTOCKPICK) reported@etrade You should focus on keeping your website up so it doesn’t go down on a trading day
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Bball Brainiac (@BrainiacBball) reported@etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months
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Izzy (@diamondguyizzy) reported@fundmyfund @etrade THIS IS AWFUL
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Gail (@GailHedglin) reported@grigetio @etrade Etrades down can't login this is dangerous!! Can't sell
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PianoRay (@RaymondChurchi3) reported@TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.
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Randy Daniel (@NerdRandy) reported@etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.
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David Michael Berry (@DavidB94509) reported@BenBSP @etrade yes, cannot login just now
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PikachOTC (@PikachOTC) reported@etrade FIX YOUR ****
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BluntForceOptions (@BluntForceOpt) reported@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
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Jay (@JAMS9393) reported@etrade This is ******* unprofessional, during a trading day your app goes down, you will be hearing from my lawyers,
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