E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Houston, TX | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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New Age Hippy
(@LegParade) reported
@etrade @etradebaby Spend another million to tell us how bad you hurting.
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Deltron Jackson
(@elpincheguey24) reported
@etrade Friday you locked my account mid-day because you suddenly decided I need to provide you a SSN card, with ZERO notice. The $$ you cost me on expiring options is inexcusable! Your business practice is terrible. Fix this!!!!!!!!!!!!!!!!!!
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⚡️Weezus⚡️
(@Weezus420) reported
@CampingOTC1978 Yeah well doesn’t help when @etrade or @TDAmeritrade don’t put out the press releases from company, just bash PRs from a third party. I think everybody who holds a position $rgbp $rgbpp should call their broker and express how much bs this is. How many eyes and $ haven’t seen yet
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A M C
(@ILIKETHESTOCK35) reported
@JeffTay68778958 It was a bad move by @etrade - we don’t forget, hah
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Neil Strategy Group
(@NeilStrategy) reported
@PRSA_NCC @etrade wasn’t bad!
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Glenndavis71@yahoo.com
(@GDMaxxx71) reported
@etrade nice super bowl add, canceling my account tomorrow. Way to look down on retail investors. @canceletrade
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JGSwift
(@JGLetsGo) reported
@etrade has made an error on my 1099 so please everyone look closely. It is showing “other income” from a Capital Mortgage Plus that I don’t have any affiliation with and yet no record of the transaction under “transactions” study your 1099-Misc page
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SK
(@superusr2012) reported
@etrade I have been waiting for 1+ hour to get to a CSR for phone support because your website keeps giving errors when doing transaction! Online chat was as unhelpful as it can get. Why is your phone support so slow?? Please can someone get back to me ASAP!
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Kristophe Mclaughlin
(@krsmac954) reported
@ILIKETHESTOCK35 @StockRetail @etrade What was the content ?? I have my shares in that brokerage based on the buyout n knowing they won't (hope) have liquidity issues ???
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Deltron Jackson
(@elpincheguey24) reported
@etrade If you needed the stupid card you should have asked for it BEFORE you let me trade for a month instead of shutting off my f-ing account mid-day. Who does that?!?!?!? Cut me a check for the losses incurred!
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Deltron Jackson
(@elpincheguey24) reported
@etrade not to mention the 3 hours I spent on hold for your team to virtually shrug their shoulders and tell me that they don’t know what’s going on and can’t fix it…… fix my account TODAY before you cause more damage than you already have..
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BigPretzel
(@RCOIN24) reported
“They’re getting financial advice from memes.” Whatever, @etrade, have you seen the quality of memes lately?
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Jeffrey Jones Jr
(@JeffreyJonesJr) reported
@listentotherowe @etrade I've had to remain on hold for 4 hours and 51 minutes before. E*Trade has terrible service in my opinion.
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XWP Ξ
(@xwwpp) reported
@_TheRealKenna_ @etrade I’m 99% sure it was their attempt at trying to get retail investors to hand over their portfolios to financial advisors, because “memes are bad and cause you to lose money” and not “we track your activity and purposefully tank stocks we see you trading in”
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Kevin Hageland
(@OThankKevin) reported
Worst commercial early vote go to @etrade ?? #superbowl