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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Columbus, OH 3
Ontario, CA 1
Noida, UP 1
Westminster, MD 1
Aiken, SC 2
Los Altos, CA 2
Katy, TX 3
Camden, ME 1
Chicago, IL 4
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 2
Bozeman, MT 1
Warren, MI 1
La Mirada, CA 1
South Burlington, VT 1
Bernville, PA 1
Denver, CO 2
Chelsea, MA 1
Miami, FL 4
Dallas, TX 3
Arab, AL 1
Los Angeles, CA 6
Lynnwood, WA 1
Loveland, CO 1
Waynesville, NC 1
Grayslake, IL 2
Hedgesville, WV 1
Cameron Park, CA 1
Santa Clara, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Wrightslake
    Crystal Basin (@Wrightslake) reported

    Come on, @etrade, get into crypto trading. Your platform and customer service are leaps and bounds above @vladtenev @robinhood. Plus, you don't steal customers' funds like Vlad #crypto #trading

  • Zogpatriot
    Not Spam (@Zogpatriot) reported

    Gonna move all my money from @etrade to @WebullGlobal because eTrade still doesn't support full premarket trading, somehow. I've missed out on thousands due to overnight +100% multiple times, I think that's worth getting slightly worse fills on low volume tickers

  • StockJockAT
    Stock **** (@StockJockAT) reported

    @KryptoCop @etrade I am trying tradezero and lightspeed right now. Tradezero seems to be good for free commissions. I had issues with tradestation in the past.

  • CJRomig
    CJ Romig (@CJRomig) reported

    @belac_st WHEW!! Thanks to @etrade for getting a few of my sell orders in to recoup and make some decent money for a change in the OTC!!!! Such a damn long hold though right?!?!?!

  • peterkaplan269
    peter kaplan (@peterkaplan269) reported

    @etrade Hey, I just wanna let everybody know that E*TRADE rips off their consumers they deliberately slow down their computer so they trap you. They ripped me off from the tune of $7000. I have filed several complaints with the SEC now.

  • juanbeme
    Ju🅰️n Gonzalez (@juanbeme) reported

    @etrade When will you support fractional share purchases? Major platforms already offer it and have for some time: Fidelity HOOD IBKR M1 SCHWAB SoFi Vanguard WeBull What's the delay?

  • nycvolcan
    Volkan Yöntemli (@nycvolcan) reported

    @kroyrunner89 Power E*Trade pro is awful !! Who made it ???? I am definitely looking another broker @etrade

  • JR2112_
    john raia (@JR2112_) reported

    @etrade Disappointed to hear you’re retiring the solid ETRADE Pro platform and forcing us onto the buggy, clunky Power ETRADE Pro. Layout issues, data glitches, and poor performance are driving traders away. Not one positive review on X for the new platform! Listen to your users—fix this! #Etrade #TradingFail

  • ClassiTrader
    Classi 🦁 (@ClassiTrader) reported

    @etrade just FYI ……… your power Etrade platform is 💩. It’s like a bad joke . Morgan Stanley is really ruining what used to be the best broker right into the ground .

  • DarthKeidran
    DarthKeidran (@DarthKeidran) reported

    @TeslaBoomerMama @etrade Actually. If I remember correctly, e-trade has some amount of 24/7 support, so I might be able to get this started tonight. I’m going to try that ASAP.

  • YesterdaysMom
    M❤M (@YesterdaysMom) reported

    @etrade I have tried 2x to wire money out of my account. Was charged a fee yet you still have all my money. This is unacceptable. Your customer service is awful. Reps answer to everything was " I don't know." She couldn't even tell me how to get my money out of your bank! I will be closing my account once I figure out how to get my funds. I expect a refund for the services that you did NOT render!

  • trader_SR17
    sr71a (@trader_SR17) reported

    You guys suck fix your platform @etrade

  • gardenweed
    Ruth Miller (@gardenweed) reported

    @etrade Taking away E-Trade Pro is a bad decision. Lots of traders will be leaving with this subpar platform forced upon us.

  • StockJockAT
    Stock **** (@StockJockAT) reported

    @KryptoCop @etrade Its so bad. And the lack of ability to customize each window is bad.

  • Leo7518960101
    Leo75 (@Leo7518960101) reported

    @etrade E*TRADE customer service is the most useless in the industry. I’m transferring my stuff to a different account. This is amazing.

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