E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:


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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Berkeley, CA 2
Decatur, AL 2
Portland, OR 2
Miami, FL 2
Carrollton, TX 1
Toronto, ON 1
Harrison, NY 1
Mazatlán, SIN 1
Biên Hòa, Tỉnh Đồng Nai 1
Biloxi, MS 1
Amsterdam, nh 1
Homosassa, FL 1
San Francisco, CA 1
Charlotte, NC 1
Utica, NY 1
Shreveport, LA 1
Houston, TX 1
Mérida, YUC 1
Cadillac, MI 1
Mission, KS 1
Boaz, AL 1
Chicago, IL 1
Portland, ME 1
West Grove, PA 1
Riverbank, CA 1
Madison, AL 1
Höhenkirchen-Siegertsbrunn, Bavaria 1
Yonkers, NY 1
Streamwood, IL 1
Altamont, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • afortunetrading afortunetrading (@afortunetrading) reported

    @etrade Why the hell is your app and browser based access to EtRade not working?

  • mike_valera Mike Valera (@mike_valera) reported

    @etrade fix your app! Why does it always go down at market open? It was fine pre market.

  • Josemdsg José da Silva (@Josemdsg) reported

    @etrade WTH? First time calling to your customer service number cause your app won't work and have been on hold for 20 mins

  • brain_options Trade Another Day (@brain_options) reported

    ...and its ALWAYS at the worst time. Always.... @etrade

  • TeamNoNeighbors Zee✊🏽 (@TeamNoNeighbors) reported

    @etrade is such a ****** joke. Platform continually has issues.. get it together.

  • brain_options Trade Another Day (@brain_options) reported

    @cryptostudent77 @etrade I'm having the same problem, David.

  • Mike40131084 Mike + 8 Numbers (@Mike40131084) reported

    @servicesdown_ Its outrageous. NFP day! WTF @etrade #Etrade ? Get it together

  • beccalori beccalori (@beccalori) reported

    @qr_global @etrade I am closing my account, I advise the same. This has gone on for way too long. Volume issues, and so it always happens during critical trades.

  • ThisGuy5656 Dunkeddd56 (@ThisGuy5656) reported

    Must be great to turn off the damn website so no one can sell it then rip it and force everyone to chase @etrade

  • beccalori beccalori (@beccalori) reported

    @FitnessMamma @etrade I am closing my account, I advise the same. This has gone on for way too long. Volume issues, and so it always happens during critical trades.

  • CredoAnalog Credo Analog (@CredoAnalog) reported

    @SoftwareEUG @etrade Checking with my brother who uses @tdameritrade. The #Etrade site has been crappier since #morganstanley acquired it. I think it's time to move. And I have been an #etrade customer from the very beginning.

  • gbatt418 Gerard B (@gbatt418) reported

    @etrade please tell me you fired some people today. Still cant login.

  • Santiballs14 Santiago Rivera (@Santiballs14) reported

    @etrade what is wrong with all the error messages this morning? What is this? Robin Hood?

  • FitnessMamma HAPPYMAMMA (@FitnessMamma) reported

    @etrade is down 🤬🤬🤬 Come on!!! Manipulation of the #StockMarket is insane! #Etrade do something!!!! 🤬🤬🤬

  • KLinCA kelvin (@KLinCA) reported

    @etrade What ******** is going on?! I can't login to my account using the app or the website?🤬 #etradedown

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