E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| San Gabriel, CA | 1 |
| West Jordan, UT | 1 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Bulllogic
(@BullLogic) reported
@etrade fix your error loading alerts on pro. ffs what else is going to break or be taken away?
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Fred Meyer
(@fredrockm) reported
@kgm1050 @etrade We are having the same problem! I can't believe the nerve of their response. Dial 0 for customer service? That says it all. And if you do get anyone on the phone, good luck in them have any authority to do anything to help!
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Brad Senne
(@BradSenne) reported
@etrade 2 hours and still no response about my account issues
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Ari 🌺
(@TheRealYoungAri) reported
@etrade All that talk for no fix on your subpar app. Can’t even withdraw money out of it right now
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Zurcher
(@Zurcher) reported
Hey @etrade, maybe the day before taxes are due isn't the time to let your tax document servers crash
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Tigger the Trader
(@gallabiffolo) reported
@coinbase refuses my buys because of supposed suspicious activity. My bank @etrade knows nothing of it. Coinbase will not let you talk to an agent unless you sign up for their card. This is my second issue with them. ZERO Customer service from them.
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Marc3905
(@msm3905) reported
@etrade @smartertrader its confirmed that Fidelty offers pre-mkt SPX option trading- but your reps say NOBODY offers that service-time to move my account to Fidelity?
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Privileged Pat
(@PatPrivileged) reported
Anyone wonder why @coinbase needs to charge for their transactions? Especially after going public? They don’t give a damn about crypto they only care about their fees kinda like the @etrade of crypto
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David Hobby💉💉💪
(@strobist) reported
@etrade I’ve been a customer for almost 30 years. And a platinum customer for much of that. It’s hard to express my disappointment at the erosion of the quality of service and execution in your company. At this point, I assume you don’t really care. But I needed to say it.
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Kate Marcus
(@kgm1050) reported
@etrade I've been trying for MONTHS to sell stock that I've been told that I can't sell online. Every time I call I'm on hold for 90 - 120 minutes before I have to hang up. I've never experienced such poor customer service. I cannot waste my life on hold. Someone PLEASE help!!
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Rishi
(@hedgewonk) reported
@stocktrader300 @etrade Yeah, I feel the same way. I’m so fed up with that app. I have the same issue: wrong quotes very often.
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Opershir
(@Opershir) reported
I'm so sick of your piece of 💩platform @etrade wtf
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InvestorJ
(@InvestorJ3) reported
@etrade how do I connect someone at E*TRADE who can actually provide some Customer service? Having the most horrendous experience for the last few weeks.. hours waiting on the phone, no response. An agent was supposed to call me today with solution to my issues but NOthing..
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**** Furu
(@SpacFuru) reported
@etrade constant level 2 quoting issues what ******** @MorganStanley ****** everything up
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SpeedwayCDN
(@cdn_speedway) reported
@Stockguyliltwi1 @etrade Go cash don’t let the scum get you down! #goamc