E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 06/17/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (50%)

    Login (50%)

  2. Website (28%)

    Website (28%)

  3. Trading platform (17%)

    Trading platform (17%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Deposits (2%)

    Deposits (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMoorpark Login
United StatesOrlando Login
United StatesDetroit Lakes Login
United StatesSeattle Login
United StatesEast Rutherford Login
United StatesSeattle Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Blackopstocks Blackopstocks (@Blackopstocks) reported

    @etrade I changed my investor profile online Acct LOCKED 7 days now WTF?! These people are **** ever since JPM Share your experience. Save other investors from losing money like this. $TSLA $AAPL $SPX $VIX $NVDA $QQQ $SPY

  • therealsmug1221 The Real Smug (@therealsmug1221) reported

    Why doesnt @RobinhoodApp offer custodial accounts? I’m forced to work with @etrade which may have the worst UX ever. Was told 51 seconds to wait to speak to an agent on live chat. 15 minutes and counting.

  • jaybadger14 Jay (@jaybadger14) reported

    @etrade I would get no satisfaction of the issue. I will be using accountant to prove my issue and the fact that E*Trade is miscalculating total losses because of reverse splits

  • DanDon0077 DanDon (@DanDon0077) reported

    @etrade I have had an issue with my account and have called about 10 times but etrade operations are just unable to put the issue to bed. I can’t talk directly with the team, nor is there a soecific person assigned to follow up on this. Terrible, Terrible, Terrible.

  • orbitcryptoai Orbit (@orbitcryptoai) reported

    @CryptoKaleo @etrade @IBKR hmmm a consumer app for options built with Orbit's MCP server could be interesting...

  • GailHedglin Gail (@GailHedglin) reported

    @etrade WHY DOESNT ETRADE MERGE WITH MORGAN STANLEY SINCE THEY BOUGHT ETRADE SO CUSTOMERS COULD USE MORGAN STANLEYS MOBILE APP . IM TOLD IT WORKS GREAT AND ETRADES HAS HUGE ISSUES !!!

  • AngryUhmerican The Angry Uhmerican (@AngryUhmerican) reported

    @baldridgecpa lmao that's ALMOST as bad as the E-Trade web interface and the Power E-Trade platform. @etrade

  • DanEBoy09 Dan Ellithorpe (@DanEBoy09) reported from Gulf Stream, Florida

    Anyone else having issues logging in to your @etrade app? Mine just spins and spins and then the app requires me to force close. App is up to date.

  • daveruffcorn Teve Torbes, DDS (@daveruffcorn) reported

    @etrade Good God, I've never changed the channel faster than when that awful baby wedding commercial comes on.

  • GGG_Mrs mrsgg (@GGG_Mrs) reported

    @etrade instantaneous WH? Transfer Money is the electronic money movement service for E*TRADE Securities and Morgan Stanley Private Bank. Transfer Money gives you the ability to securely move money between your accounts at external financial institutions and your accounts at…

  • gabyhabilis Gab_habilis (@gabyhabilis) reported

    @etrade Hi E-trade, I am trying to activate my account but your "next" button doesn't work on the step 2, can you help?

  • ayethatstutu 🎲 (@ayethatstutu) reported

    Why is the Ameritrade app so slow, no live options pricing on current positions, closed positions remain visible in the positions section. Since mid January the apps been buggy. @TDAmeritrade Good thing @etrade works.

  • JonNellson Jon Nellson (@JonNellson) reported

    @etrade I own $5 of a stock and you charge me $38 for a reorg fee? More junk fees that need to go away. You are one of the last marketplaces to still have them. Terrible platform and junk fees are reason enough to close my account.

  • SyntaxGandu varun (@SyntaxGandu) reported

    You’re the worst @etrade

  • StephMarkidis SMarks (@StephMarkidis) reported

    @etrade I have tried to get 1k of a small old investment transferred out now for months. The hours I have spent calling to follow up is greater the investment. Your processes are broken. I just want my money!

  • NHAunleashed Non-Hyphenated American (@NHAunleashed) reported

    @etrade has the worst customer service in the industry. I was treated like a criminal and for reasons not told to me my account was restricted every day for 2 weeks. Never use them for your brokerage. They view you as a nuisance and thief and not a customer.

  • adam_ost adam ost (@adam_ost) reported

    @etrade How about you fix the no quotes on the NDX index all day??

  • tracer2003 tracer2003 (@tracer2003) reported

    @etrade @etradebaby your mobile is very! Slow and crashing today

  • sabrams7 s (@sabrams7) reported

    @etrade did all that- still having issues- am i the only one?

  • RCinterests R.C. (@RCinterests) reported

    @etrade your customer service staff clearly have been decimated given local branch #’s out of service and 800#’s are not answered either - abandoned after 10 mins on hold… Will closing my account within 10 days.

  • TonyKawk101 Avery Hongman - Beef Strokin' Off (@TonyKawk101) reported

    **** @etrade and all their employees who lied to me about contributing to my 2022 retirement

  • SwingVoterz SwingVoterz (@SwingVoterz) reported

    @etrade by far worst trading app there is- every single day very slow or errors issues and its not my internet or computer. I am done with etrade

  • Deanofcryptics Deanofcryptics (@Deanofcryptics) reported

    @etrade Worst app

  • Deanofcryptics Deanofcryptics (@Deanofcryptics) reported

    @etrade Build a new app already, such a horrible trading mobile app. Always freezes and doesn’t have quality buying and selling as it always has late executions daily.

  • TulsaTeresa TulsaTeresa (@TulsaTeresa) reported from Tulsa County, Oklahoma

    Has anyone else had trouble getting shares of stock transferred out of @etrade ? We’ve been trying to get stock moved and they absolutely are unresponsive. Our trust company is trying too. No success. Very frustrating.

  • DexterPorter #MrTacticalSnowFlake❄ 🇺🇸 Creator 1663 Games (@DexterPorter) reported

    @AskCapitalOne Initiated from @etrade to @CapitalOne at 10am EST and I am on the phone with Etrade and they see that there are no issues on their end. Wire cut off us 5pm isn't it?

  • bloudraak Werner Strydom (@bloudraak) reported

    @etrade I think I misunderstood the zip code field, keep entering mine instead of the one of T-Mobile on my bill. Maybe add a “help me find it” link with some explanation? Or expand on the help text that’s it’s not the zip code where you live. It’s for distracted parents trying to GSD

  • WhistleTip_Boys Third_Eye_Profit (@WhistleTip_Boys) reported

    Do you ever wonder how much advertising money you save a company by not clicking on their @google ad and instead scrolling down to click their website? I've probably saved @etrade $2000 over the years.

  • chuckcollins562 Chuck Collins (@chuckcollins562) reported

    @etrade Shut it down run the precautions

  • lazimoon Zero=0 (@lazimoon) reported

    Such bad experiences with @etrade and @MorganStanley . I literally just deposited large amounts to the platform, now they put restrictions on it. I mean WTF. And the rep can’t do a sh*t. Keep ask me to wait.