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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (56%)
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Login (27%)
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Trading platform (14%)
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Deposits (2%)
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Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Athens |
Trading platform | |
| Warren |
Login | |
| Sarasota |
Website | |
 Paços de Ferreira |
Login | |
| Jacksonville |
Withdrawals | |
| Plymouth |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Hanson
(@PaulHansonMedia) reported
If you desire reliable, speedy service don't do business with @etrade
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Mike Gayda
(@MikeJGayda) reported
@EBITDAtiger @etrade Me to all day today and now there's a message that says 3-5 day response time? Better tell Morgan to update their service there's a whole bunch of platforms out there
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Joel Selanikio
(@jselanikio) reported
Amazed at decline in @etrade customer service competence over the years. Now, if a phone rep tells me something "will be taken care of", it's basically a guarantee that they will drop the ball. Do they not know there's a lot of competition out there? 🤔
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Alan Zaniewski
(@alanzaniewski) reported
@killa_pump @FLDreamHouse @etrade I know, it's true. It gave me bad vibes and I didn't trust my gut. The stick it to the man short squeeze is a fool's hope. I'm looking for some sort of salvageable exit.
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evetsoloccip
(@evetsoloccip) reported
@etrade how long is the site going to be down ???? spoke to support half hour ago. can't make money, if I can't place the trade 😮🤯😡
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2Stock Shakur
(@2StockShakur_) reported
Why is @etrade so bad at premarket fills? Trying to ride a few of these pumps babyyyyyyyy $CZNI
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Prakash Satpathy
(@prsatpathy) reported
@etrade My wire transfer was cancelled but deducted the wire transfer fees. And reaching customer care is a nightmare.
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Real McCoy
(@JayWesley_) reported
@etrade I’m on the customer line so long I’m literally missed out on money.
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justAnotherDeveloper(pray\'n_4_Us_All)🇳🇬🇺🇦🇲🇲
(@allmst_there) reported
@EBITDAtiger @etrade @thinkorswim It "magically" started working right after my last tweet, then just failed again. Appears to be testing in ****. Why--during market hours, on a WED, in a volatile-news week--is the -$5k question. Im screen recordn rest of the day. I hear ToS quality declined around '19-'20.
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Bj WALKER
(@bj4sho07) reported
@etrade had one of the worst banking products and even worse customer service. When you 📞 your on hold for hours and my 💵 is still missing… hey @etrade I need some answers my money been missing for 2 weeks 😡
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Ape Vegeta 🇵🇪 🇺🇸
(@JCCRealtor) reported
@lukasbradley @BerminghamKevin @etrade Right? Because Steve told his customers he was lending money to degenerates with no collateral. I'm sure he was "communicating" with people about that. That moron just promised a bunch of things and never delivered. I feel bad for people that will lose all their life savings
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J̷̼̼̻̹̏͗̌̆À̸̛͔͇̦͆́̓̈́̍͝͝Y̶̛̍̕͝✪
(@jeridmg) reported
@etrade I had an account for 25 years they just closed it without reason or cause. Refused to take calls or answer me other than sending me some terms of service BS that says they can. Would you trust a business like that with your money? Run.
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Adele
(@AdeleLoves) reported
@etrade your customer service is a joke. I have been trying to get through to the fraud dept since Saturday. I have been on hold this time for 1.5 hours. WTF?
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Al Marino
(@optiontrader78) reported
@etrade I tried for 2 days to reach your customer service and nobody answered. I opened an account with @CharlesSchwab.
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Carolyn Baguette
(@CarolynBaguette) reported
@etrade You guys might want to fix your app login it's not working this morning and it's making everyone change their password.
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EBITDAtiger 🇺🇦
(@EBITDAtiger) reported
@MikeJGayda @etrade @MorganStanley Lose* but who ******** cares. Some twitter ppl have the ***** to tell me I have a low IQ; no I just have fat fingers and type so fast im not looking back. “Spaceships don’t come equip with rearview mirrors”
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SpacTraderInTraining JD
(@SpacTraderInTra) reported
E TRADE @etrade customer service was atrocious during the bull run @TDANetwork had a far better response time Have to admit tho that e trade stepped up its’ game and I’ve been able to speak to a customer service reps within 1 minute of calling Well done etrade
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Kernel Finance
(@krnlfinance) reported
@etrade customer service is terrible. I've been on hold for longer than 3 hours on 5 separate occasions this week just to activate a retirement account. Any suggestions for a better brokerage?
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Ivo Skoric
(@Raccoon802) reported
@etrade Why is your mobile app not working now?
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RedFyve
(@RedFyv3) reported
@SMalikjo Its funny, I am a shareholder of $MS for a long time but also I use @etrade which Morgan Stanley owns and it makes me really sad that they bought Etrade given how terrible it is.
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Lukas Bradley
(@lukasbradley) reported
@BerminghamKevin @etrade I feel that the community is more likely to understand the risk/reward nature of investments. Perhaps I'm being naive. The true risk to Voyager's survival is the net loss last quarter. The runway isn't "customer funds," it's market downturn and ability to pay the bills.
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Mike Gayda
(@MikeJGayda) reported
@etrade There's a message that says 3-5 day response time? Better tell Morgan to update their service there's a whole bunch of platforms out there
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Beegy
(@BeegyPsi) reported
Going to your transaction history on @etrade's website, you can view all of your paid out dividends. Interestingly, the automatically generated page can't be copy/pasted out. Is this bad coding, or is this on purpose guys? I don't see an export option either.
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Paul Rizzo
(@PaulRiz504) reported
@caburke1 @etrade Try again. Worked for me but it was slow. Either a crash or coming up from maintenance.
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BullWinkle
(@NoGreatTrader79) reported
@etrade I want my $WNFT shares. I’ve been nice about it…no response. Time to fix this ****.
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Owen
(@dale5767) reported
@etrade I’ve been on hold for two hours because your company like to lock peoples account with no warning just verify info. Do you know how much money this costs people? Even Robinhood has better customer service then you. That’s sad
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Brian Trascher
(@GenXpolitiXX) reported
@etrade bank might just have the worst customer service and antiquated phone system of any company I've ever heard of.
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Real McCoy
(@JayWesley_) reported
@etrade I swear y’all customer service is the worst.
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Beegy
(@BeegyPsi) reported
An hour long wait for @etrade customer service.
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lewisjt
(@lewisjt) reported
@etrade what is going on with your service? Can't login at the website or with Mint. No status or updates on your home page.