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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (69%)
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Website (17%)
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Trading platform (10%)
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Withdrawals (3%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tampa |
Login | |
 Hyderabad |
Withdrawals | |
| Bartlesville |
Trading platform | |
 Beijing |
Website | |
| Vancouver |
Website | |
| Pittsburgh |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Blue
(@RichBlue18) reported
@etrade oil falling knife crash 000000
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Anthony
(@user484843) reported
@etrade E*Trade sucks, 4 hour customer service response time. Switched my account to interactive brokers and never looked back.
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JackSlater
(@JakSlayter) reported
@etrade called you this morning to hopefully resolve an issue, but after I was told I would have to wait “greater than 90 minutes” to speak to representative I just gave up. I wonder how fast the other brokerages would be 🤔
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RedFyve
(@RedFyv3) reported
@etrade Your platform is down at the close?
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i $spy
(@SFWTrades) reported
How ******** did @etrade manage 20 points slippage on my $SPY call? It had a maximum $0.03 spread at any moment. Pulling funds at market close
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StockRanger
(@StockRanger_) reported
@etrade once again not working. When will will the lawsuits start again for this company?
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blucosh
(@blucosh) reported
Sooo @etrade what happened??? Technical issues?? And then “We couldn’t find the symbol AMC” ?? Two hour phone wait times?? As an investor I expected better from you. #friday21amc #AMCNOTLEAVING
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Rich Blue
(@RichBlue18) reported
@etrade oil crash 000”0”
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Arie @ OfficialReview
(@officialreview) reported
Both @etrade and @CharlesSchwab gotta be the worst web & mobile apps in the world, from a technical standpoint. Who developed this garbage?
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Toby Batchelder
(@tobybatch77) reported
If anyone is thinking of using @etrade don’t. Absolutely the worst brokerage company in the business. They have my money and I can’t get it out. Hold times are hours long. Website is set up to make it almost impossible to close account or send me my check. No email option.
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Allen Rasoul
(@allen_rasoul) reported
@etrade moon commercial makes no sense. No to low gravity, golf ball would not fall back down to surface. Details…..
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Stephen Seiden
(@StephenSeiden) reported
Whoever made the @etrade commercial where he hits a golf ball on the moon and it falls back down at his feet must've missed science class
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Brandi Glanville
(@BrandiGlanville) reported
I am so annoyed @etrade you have had a flag on my account for 3 weeks!! I have called twice and they said they would remove it. This is nuts! Please fix it
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Osma Ahvenlampi
(@osma) reported
Of course on the week that markets crash, @MorganStanley @etrade decide to inform me by (much delayed) paper mail that they want to close my account due to my foreign status, but won't allow me to execute a funds transfer out. Thanks. Not.
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Rich Blue
(@RichBlue18) reported
@etrade oil crash 0000””
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Rookie Investments
(@PortfolioNW) reported
@etrade are you having server issues? I can’t login and don’t want to spend an hour on the phone if it’s not my own account issue. #help #investing #etrade
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StockRanger
(@StockRanger_) reported
@etrade get your act together!!! Platform not working. You are playing with people's money here. Not fair!
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David N. Gonsch
(@DGonsch) reported
@etrade Down 10 minutes before the first monthly options expiration of the year
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Rich Blue
(@RichBlue18) reported
@etrade oil crash 00”000
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Rich Blue
(@RichBlue18) reported
@etrade oil falling knife crash 00000”””
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Rookie Investments
(@PortfolioNW) reported
@etrade I just sat on hold for 90 minutes to resolve an issue. Not even upset, I appreciate the security, but how about integrating a call-back feature? That would be HIGHLY beneficial for improved customer service!
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Rich Blue
(@RichBlue18) reported
@etrade oil crash 0000000
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Al Shams
(@alshamsapparel) reported
@etrade on hold with customer support and am told the wait time is in excess of 2 hours. How is this possible in 2022?
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JDToMD
(@JDToMD) reported
@etrade OMG. What the heck! The Power Etrade platform is not working just before the close and I can't make the transaction I want!!!!
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EverythingAnnoysMe
(@1getannoyed) reported
@etrade I have been trying to contact your company by costumer service for TWO MONTHS. At this point I don't want to give you my business.
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Sean Connolly
(@seanbonnolly) reported
@etrade stop changing your damn margin requirement against $OPEN
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Andrew buckley
(@AndrewBuckley87) reported
@etrade @MorganStanley Can we PLEASE get some help on the E*Trade phones!? Who has two hours to wait during the business day! This is just ridiculous at this point and I see countless people everyday asking the same thing. I think I’m switching to @Fidelity.
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4Winners
(@4WinnersUSA) reported
@etrade is locking accounts, restricting the ability for me to withdraw funds and after 100 min on hold no one answers. The chat is useless… their only answer is wait on hold. 15 years customer..you suck!
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StockRanger
(@StockRanger_) reported
@etrade once again not working. When will will the lawsuits start for this company?
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du0t0ne.eth
(@du0t0ne) reported
@etrade are you hiring for phone support? Literally been on hold for more than an hour to just get a new debit card.