E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 01/15/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (41%)

    Login (41%)

  2. Website (35%)

    Website (35%)

  3. Trading platform (21%)

    Trading platform (21%)

  4. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHouston Login
United StatesParkville Login
United StatesFayetteville Website
United StatesEdwardsville Trading platform
United StatesFayetteville Website
United StatesPacifica Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • NorCal99064465 NorCal49er (@NorCal99064465) reported

    @etrade I'm seeing you and me breaking up if you don't god damn fix your internal issues.

  • CAS_CAS_CAS LIVIN’ (@CAS_CAS_CAS) reported

    @etrade Can I please get some help? I’ve been on hold for over 2 hours now. Super frustrating—and I just opened my acct 10 days ago. Wish I knew it was going to be like this before I opened it.

  • bmonellacollege BM Stocks (@bmonellacollege) reported

    @etrade @etrade Check your DMs I’ve been ignored give me the manner if not I’ll be filing complaints and moving my money, who ever on your end dealt with my customer service Needs to be talked too/taken care of immediately

  • ArchitectTrades Architect_Trades (@ArchitectTrades) reported

    @Amp_Trades @etrade Same here.. tried to get customer service on the phone. No luck. Hung up after 2 hours on hold. @etrade adapt to the volume or get out the way.

  • DannyMo732 Dan (@DannyMo732) reported

    @srchanddstry @etrade Been on hold for over an hour. The NEED. A call back service @etrade

  • LueMcclain LueMcClain (@LueMcclain) reported

    @etrade gotta be the worst trading app ever

  • CoppJc John Copp CMT 🍁 (@CoppJc) reported

    @DanRusso_CMT @etrade Your call is important to us, but the wait for us to answer is over 1 hour. Now that’s service.

  • Orbityl Just some guy. (@Orbityl) reported

    @DSmith39 @etrade Yeah, will be jumping in on the class action. The last two weeks has been nothing but losing money because they are broken at the open.

  • JamesPrzybyls13 James Przybylski (@JamesPrzybyls13) reported

    After this mornings lag issues, I’m not sure if I like that several robinhood traders have migrated to @etrade . I don’t think E*TRADE was adequately prepared for it.

  • AlecPugh1 Alec Pugh (@AlecPugh1) reported

    @etrade I put an order for $13.90 on AMC, it wasn’t executed until the stock hit the high of $17.25, I tried contacting customer service but I was put on hold and then the call dropped. Am I gonna get my money back? #nicetry #deleteetrade

  • AlsoDiegoV Diego (@AlsoDiegoV) reported

    @etrade I been on the phone for 30+ minutes waiting for someone to help me. What you doin?

  • intangibledays Noone (@intangibledays) reported

    @jablamsky @etrade They suck. I used to be an optionshouse customer and moved to E*TRADE after the acquisition. I am used to the power E*TRADE interface, that’s the only reason I still use them for trading (laziness) . Unstable, erratic as hell.

  • 4topstocks Jay (@4topstocks) reported

    @BankTheTrade @etrade No issues there. I called them this morning.

  • AlecPugh1 Alec Pugh (@AlecPugh1) reported

    @georgejbutton @_Perry_DG @etrade I’m sure I won’t but it’s good we are at least spreading the word so if it gets publicized maybe the company will address it since their customer service isn’t

  • ChristinSemaj Jet (@ChristinSemaj) reported

    @etrade not working for me not even letting me place a 1$ stock trade when I have non-margin cash available to trade continues to say insufficient funds .

  • ChristinSemaj Jet (@ChristinSemaj) reported

    @etrade fix your servers and app!

  • iceman600 iceman600 (@iceman600) reported

    @etrade fix your platform... P/L computations are all over the place. Computations are wrong 🤦🏽

  • MikeWhitesox1 Mike (@MikeWhitesox1) reported

    @etrade worst trading platform on earth... I cancelled an order 4 HOURS ago its still pending ... meanwhile I can't trade !!! **** OFF ETRADE

  • MikeWhitesox1 Mike (@MikeWhitesox1) reported

    @etrade been on hold for three HOURS . if you are a trader DO NOT USE ETRADE ... SYSTEM DOWN

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @etrade this is the first thing out of your mouth, how about an update as to what ******** is going on with your platform, website, etc. you cost a lot of ppl a lot of money today

  • rstaude2 rs (@rstaude2) reported

    @WolfOfWeedST @etrade Hey man - I am 100% better on power of E*TRADE app same issues all day with their normal dog **** app but PoE seems to be underutilized as of now

  • Wooflnc Woofinc (@Wooflnc) reported

    @etrade created an account and got approved but cant login, tf is happening @etrade

  • Thoughtcrime20 Arealpuppers (@Thoughtcrime20) reported

    @etrade you guys are a scam! On hold for two hours! You won’t let me use my money. App is down! Wtf!!!

  • Jonnysbc Jonnysb (@Jonnysbc) reported

    @etrade We’re seeing that your opening hour this mornin was a disaster to which you turned the phones off and closed down your online live help. That’s what we’re seeing. #FFS

  • MikeWhitesox1 Mike (@MikeWhitesox1) reported

    @etrade just was on hold for three hours when they picked up call they kindly told me that I needed to be transferred to trading you guessed it the hold time 90 minutes **** OFF ETRADE

  • EricTAuthor Eric Thompson (@EricTAuthor) reported

    Holding a lot if $gme and needed some cash for a bill. Went to sell just a few shares when @etrade then gave an error saying those aren’t in my account. Glitch or proof they have zombie shares in the market and squeeze is still coming. Someone smarter than me please help $gme

  • sportswizardd UNDEFEATED72’ 🧙‍♂️ (@sportswizardd) reported

    @etrade why does your customer service and website suck. Point is, y’all suck and nothing works. That’s all.

  • loudanepro 🏴‍☠️ RawDogg Stock Whisperer (@loudanepro) reported

    @Kwaz128 @etrade you asked a question on social media...I was just trying to help...

  • j_aja4 AJA4 (@j_aja4) reported

    @jablamsky @etrade Same problem with @etrade here too.

  • hangwayo minG (@hangwayo) reported

    @fuckabosss @TDAmeritrade @etrade $NOK is slow.