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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (40%)
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Login (35%)
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Trading platform (21%)
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Withdrawals (3%)
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Deposits (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Login | |
 San Francisco |
Login | |
| New York City |
Login | |
| Staten Island |
Trading platform | |
| Nashville |
Website | |
| Ormond Beach |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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rich felix
(@richfelix5) reported
@Thoughts_NJ @etrade Mine good with I phone ..my friend says E*TRADE app a bit slow with his android..not sure if the reason is the make of cell or not .
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Dwayne Digger
(@DiggerDwayne) reported
@etrade why app down again
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S_tuckin
(@Stuckin01202819) reported
@etrade been using your app since 2011. This update is so slow and freezes so much, repeatedly logs me out, charts dont load ect. Ect. Its so bad im considering a move. Please get you app in order 🤬
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Emily Diaz
(@emmilydiaz) reported
Anyone else get on @etrade in the morning and get a glitch around 6:30am?? Super annoying
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hmmm
(@zecharii) reported
@BeardOfWallSt @etrade Damn.. they’ve been good about a lot. first problem I’m having, concerning the buying of stocks, they still suck as far as customer service lol
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Universal Trader
(@Nat10837922) reported
@ETRADE you're a pathetic joke ~ fix your ****
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cryptoboye
(@cryptoboye) reported
275 hour wait times for chat support @etrade are you kidding me!
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StocksForThePeeps
(@PeepsStocks) reported
@etrade my e-trade account won't let me select my bank account for fund transfers. Been that way all day. The customer service phone call that took 52 mins for someone to answer told me that you have high traffic right now and to try later.... well here we are 7 hours later.
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benjamin vance
(@benjaminvanc) reported
@TheRealAPL @etrade My account also got locked I tried reaching out to support but was ignored contact babs_solutions on Instagram he’s a professional he helped me recover my account.message him I’m sure he’ll help you
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LukaFan
(@Luka77C) reported
@etrade Mobile App is down!!!
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Mr Rollup
(@Mr_RollTrade) reported
OK @etrade pro, enoughs enough...wtf
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NI SMITH
(@nismith_jam) reported
@etrade what's up w/ fake notices during open session & 1hr holds for customer service. Notice said during open session, "ETS does not accept orders to purchase or sell OTCBB or pink sheet securities during pre-open or the post-close trading sessions." Mkt is open so what's up?
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Arun A K
(@arun_ayilliath) reported
@etrade - extremely dissatisfied with the service.
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Paul Hornung
(@WalterLouAZ) reported
@etrade Your app is updated and looks revised...for me today. However, it will not allow me to stay logged on... maybe a minute at a time. Any help?
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Bill S
(@bills73) reported
@etrade ok now can’t trade LKCO. Up 53% but E*TRADE won’t accept the order. Fun times. Anyone else having the same problem.
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Bill Thompson
(@Billt134) reported
@MoneyLobster @etrade @Fidelity For me it appears etrade service deteriorated since the MS acquisition , slow trades , Power Etrade desk charts are not coming up for certain stocks , during GME games I had the spinning wheel of death at the open and couldn't trade. Time for a move
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Algo Bundy
(@bri4343) reported
@etrade Your customer service is virtually non-existient.
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Julia Cordova✨
(@CordovaTradez) reported
WTF is wrong with @etrade today Are we doing this by hand?
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Cool Breeze
(@CoolBre06497069) reported
@MannyFilayyy @etrade They are the worst!
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TiFGoTCaKeZ
(@Ya_moTIFFatioN) reported
@Thoughts_NJ @etrade Same issue!
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Prateeksha Satyamoorthy
(@prateekshasm) reported
@etrade Not able to login to account please help! prateeksha is account id.
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Dwayne Digger
(@DiggerDwayne) reported
@BryanMBowden @etrade Mine down BS
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Julia Cordova✨
(@CordovaTradez) reported
WTF is wrong with @etrade today? Are we doing this by hand?
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Adrian Wooldridge
(@adriandean1977) reported
@CharlesSchwab Sent a wire and the whole purpose is speed. 24 hrs later I chat with support and they have no clue and can’t trace it even though I have the info. This isn’t the first time you guys mess up a deposit @etrade makes my deposits simple. They even credit me immediately for reg ach
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Christian Radice
(@ChristianRadice) reported
I just spent 2 hours on hold with @etrade, only to speak with the most aggressive and hostile customer rep EVER! When I asked to speak to someone else or a manager, I was intentionally hung up on. Without a doubt the worst service ever.
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Zachary Bryan
(@Zachary_bryan_) reported
Honestly a little disappointed with market open. Plus, @etrade is absolutely slow asf. But green, so I eont complain.
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GORDO
(@makethenewz) reported
@etrade fix y’all **** please, I’m tryna trade here 😡
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Christian Radice
(@ChristianRadice) reported
Look what you’ve done @etrade! I’m now tweeting about asking for a rude customer service rep’s manager! (But for real, your customer service rep today was super rude - and I still need help)
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𝓚𝓲𝓵𝓵𝓾𝓷𝓪
(@acozycomfort) reported
been on hold TWICE today with @etrade exceeding 30 min n still won't fix the issue. lost my service. not that it matters.
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Lucky_Charm$
(@StockRevelation) reported
@InspecktorPenny @etrade Having same issues