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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (46%)
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Login (32%)
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Trading platform (18%)
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Withdrawals (2%)
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Deposits (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Farmington Hills |
Trading platform | |
| San Jose |
Website | |
| South Holland |
Trading platform | |
| Spring Lake |
Trading platform | |
| Hayward |
Website | |
| Sunnyvale |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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@Cannabana
(@cannabana) reported
stock_mj: Really need to get off @etrade. Is Schwab the best to trade OTC? eTrade causes major issues with me. I select specific lots to sell and they decide to sell the first in first out even though I've switched that many times.
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Kenneth Kim
(@kendo79) reported
@etrade Your site is really slow now.
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DM.
(@shaka_arichkid) reported
thats was through @Etrade. they act like they couldnt help me so f em.
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QueenB
(@Nalatrades) reported
@etrade I was on the phone with your representative, Isaak for 2 hours yesterday and he couldn't help me. He suggested that I'd file a written complaint, so I could not be ignored. Who should I ask for, or is there a link to do it in writing?
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dave
(@biffdogecoin) reported
Having major FOMO on $ENG but ******* @etrade keeps holding my damn money. FU
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Allen #GetTheDamnShot
(@AllensOpEd) reported
Hey everyone! Just my periodic reminder that @etrade is a horrible platform with absolute crap for customer service. They terminated all of my accounts last year (5 of them). Of course, they're under no obligation to tell me why, but this has happened to a lot of people.
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QueenB
(@Nalatrades) reported
@etrade E*TRADE decided to fix my extra day trade on my small account by moving a trade to my other account. No explanation that they'll open LIVE trades. $1200 disappeared from my account. They say they're not responsible. That's a pretty ****** "weather" IMO! 🤬
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Jonny Love
(@Jonnyylove) reported
TD nor ETrade came out saying August reporting had issues or weren’t accurate… 191% Reported then…. As of 9/15 SI is now 260.11% according to both @TDAmeritrade @etrade
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MJ Stock Trader
(@stock_mj) reported
@SimicWave @etrade It's like a 5th grader programmed their site. You specifically drop down, select a specific lot and they're like "Meh, your selling this lot instead." I've changed the preference and they just default it back several times on me.
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POTATO_IN_MY_ASS 🥔
(@POTATO_INMYASS) reported
@etrade Hey @etrade, remember you stopped investors from buying “meme stocks” in January 2021 to help Citadel and Robinhood? 🤔 #KenGriffinLied #VladTenevLied #CitadelScandal
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JVino
(@CryptoMcDivvies) reported
I keep trying to slap $GVSI but the damn @etrade app is cockblocking me! Let me buy some of those cheap shares! Pretty please 🙏 it’s my money and I don’t need you to protect me from it…
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Klub
(@TheOriginalKlub) reported
@stock_mj @etrade No problems with Schwab minus the occasional outage on the app. Even when the app goes down, website usually still works though. Never had a problem selling specific lots either.
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InternationalGigolo
(@IntlGigolo) reported
@etrade what’s going on with E*TRADE pro? Platform is not loading completely since last week. Trying to get a hold of cx service is near impossible. Did you abolish the platinum cx service team ?
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Minotaur
(@MinotaurAmar) reported
@SpacTraderinTra @etrade is the worst man try @TDANetwork
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penny_schmenny_stocks
(@SchmennyPenny) reported
@etrade why does you live chat never work and why did you remove the ability to email support on your contact us page?
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Keyzer Soze
(@KeyzerSoze_69) reported
@stock_mj @etrade Have had 0 issues on TD thus far.
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Ross Robison, CPA
(@RossRobisonCPA) reported
@stock_mj @etrade Haven't run into any issues with the MSOs. Outsides of that, I don't buy much on OTC. Interface on Fidelity is much better and specific lot selling is simple
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MJ Stock Trader
(@stock_mj) reported
Really need to get off @etrade. Is Schwab the best to trade OTC? eTrade causes major issues with me. I select specific lots to sell and they decide to sell the first in first out even though I've switched that many times.
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Stock Hollywood
(@StockHollywood) reported
seriously they need to fix these options @TDAmeritrade @etrade
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Canna Crusaders
(@CannaCrusaders) reported
@stock_mj @etrade Surprising...never had this problem with E-Trade myself after many many years....
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SweenStock
(@StockSween) reported
@etrade triggered my s/l at 3.85 for $CEI but it didn’t even drop that low? Wtf kind of bullshit is this!? Time to buy back in
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@Cannabana
(@cannabana) reported
stock_mj: @SimicWave @etrade It's like a 5th grader programmed their site. You specifically drop down, select a specific lot and they're like "Meh, your selling this lot instead." I've changed the preference and they just default it back several times on me.
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حكمه
(@Hekmmaa) reported
@etrade Hello When I set a stop loss limit and there is a (sudden slippage) .. it exceeds the limit I set Do you have a solution to this problem ? (Don't say the limit is a guaranteed stop.. because his problem is that he sets the limit too far) Or do you have compensation ?
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Jorge Rivera
(@RealJorgeRivera) reported
@etrade hey guys, I know you’ve probably heard everything that’s going on with #AMC #GME. I hold a rather large position in both securities. Will I have any issues buying or selling either stock? Should I be worried about the #CitadelScandal and your relationship w/ the company?
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Anthony Zhang
(@TheAnthonyZhang) reported
Hey @etrade - You probably shouldn't let your New Hires do something as important as Wire Transfers when I'm trying to close on a new house. Your incompetence and oversight has caused our closing to be delayed. Looking forward to seeing how you'll fix this.
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calvin ma
(@variablex24) reported
from
San Francisco, California
@stock_mj @etrade Been using Schwab for 2 yrs no w zero issues buying ******** stocks.
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QueenB
(@Nalatrades) reported
@etrade Watch out for your money with E*TRADE! They mess up and YOU pay. They decided to fix my extra day trade on my small account by moving a trade. No explanation that they'll open LIVE trades. $1200 disappeared from my account. They say they're not responsible. Disgusting!
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Jonny Love
(@Jonnyylove) reported
@TDAmeritrade @etrade is your $BBIG Short Interest Numbers accurate? Containing no errors? #BBIGSqueeze
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Odom
(@OdomTrades) reported
@Fidelity Fidelity is trash, worst brokerage experience I’ve ever had in my life. I’ll stick to @etrade or @CharlesSchwab
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SimicWave
(@SimicWave) reported
@stock_mj @etrade I use Schwab with no problems. One quirk related to selling lots though. If you sell a lot on Schwab it will show it is still there until it reconciled over night. The next day everything is fine.