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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (38%)
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Website (31%)
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Trading platform (23%)
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Withdrawals (8%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Camden |
Trading platform | |
| Folsom |
Website | |
| Los Angeles |
Login | |
| Chicago |
Website | |
| Cincinnati |
Website | |
| Los Angeles |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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David Hobby💉💉💪
(@strobist) reported
@etrade I’ve been a customer for almost 30 years. And a platinum customer for much of that. It’s hard to express my disappointment at the erosion of the quality of service and execution in your company. At this point, I assume you don’t really care. But I needed to say it.
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**** Furu
(@SpacFuru) reported
@etrade constant level 2 quoting issues what ******** @MorganStanley ****** everything up
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Kate Marcus
(@kgm1050) reported
@etrade I've been trying for MONTHS to sell stock that I've been told that I can't sell online. Every time I call I'm on hold for 90 - 120 minutes before I have to hang up. I've never experienced such poor customer service. I cannot waste my life on hold. Someone PLEASE help!!
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 12 days now. Please FIX things and stop blaming the user #etrade
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marcus
(@MarcusDayT) reported
@etrade again give their clients issues, anytime there is heavy volatility in the market this platform shits the bed. It has to be the absolute worse, anyone know a shittier platform?
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_Maur1
(@SeLfMaDeTrAd3r) reported
@etrade fix your pro or something....lag, etc.
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art investorz
(@artinvestorz) reported
HOW DID I MAKE 5K JUST NOW WITH NO LEVEL 2 #etrade @etrade LOL. BUT FIX IT PLS!
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Julie Sowash
(@JulieSowash) reported
@etrade keep getting technical error and try again later message on the mobile deposit. Any idea when it will be back up? IRA 2020. :-)
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Zachary Cutlip
(@zcutlip) reported
Services where you’re supposed to concatenate your 2FA code onto the end of your password, and also they don’t remind you of this on your login screen can get bent Looking at you @etrade
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Zurcher
(@Zurcher) reported
Hey @etrade, maybe the day before taxes are due isn't the time to let your tax document servers crash
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Ken Hurley
(@s1player) reported
@BullLogic @etrade Not working for me today, you have any luck?
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Bulllogic
(@BullLogic) reported
@etrade fix your error loading alerts on pro. ffs what else is going to break or be taken away?
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Not Harold Melvin
(@ih8minraz) reported
@etrade pro is down AGAIN
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Fred Meyer
(@fredrockm) reported
@kgm1050 @etrade We are having the same problem! I can't believe the nerve of their response. Dial 0 for customer service? That says it all. And if you do get anyone on the phone, good luck in them have any authority to do anything to help!
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TheGARooster
(@CrainSports) reported
@etrade Again more problems with Hi Low scanner.... I tried resetting, clearing cache.. seriously, WTF
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💸 DillonStocks 💸
(@StocksDillon) reported
@Jcazz17 @etrade E*TRADE has turned into straight garbage. It’s also incredibly glitchy and you can just forget customer service.
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Cameron
(@prospectus30) reported
@etrade your phone support is really bad right now. Been waiting on hold for 20+ minutes
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Scalping Tickers
(@ScalpingTickers) reported
@etrade you ******* suck etrade can't say anymore level 2 never works correctly i only use you for longs done with that cobra 100% longs and shorts **** off
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Javier Jaimes
(@iamjavierjaimes) reported
@JulianWSaunders @etrade So transfer your stocks to a brokerage account that does. Easy fix
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Opershir
(@Opershir) reported
I'm so sick of your piece of 💩platform @etrade wtf
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afewell (He/Him)
(@afewell) reported
.@etrade Its a bad day for your tax center to not be working, do you have an eta when it will be working?
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TheGARooster
(@CrainSports) reported
Who's having trouble with @etrade Hi Low scanner? What other brokerages are you considering?
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Leon Musk
(@LeonMusk420) reported
@etrade @etrade4rias Hey ETrade, there’s a massive glitch in my account and I can never get anyone on the phone that knows what they are talking about (after being on hold for an hour). I guess you just want me to have this extra $40k?? Trying to do the honest thing here
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Bacon Wizard
(@iholdbaggys) reported
Is it even a trading day if your piece of **** @etrade account doesn’t freeze or crash at least twice?
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Brian
(@bhaus1004) reported
@etrade quotes are all over the place today. This is probably the worst bout of misinformation that I've seen on the platform.
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Marc3905
(@msm3905) reported
@etrade @smartertrader its confirmed that Fidelty offers pre-mkt SPX option trading- but your reps say NOBODY offers that service-time to move my account to Fidelity?
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 14 days now. Please FIX things and stop blaming the user. #etrade
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Lutsk Trader
(@LutskTrader) reported
@BullLogic @etrade I got a response last week that the fix will be in the next update coming shortly. Small feature but annoying to not have it available.
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StockRanger
(@StockRanger_) reported
Trading blind with @etrade once again. Terrible service!!
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**** Furu
(@SpacFuru) reported
@etrade What the poster said above me......wtf are you doing E*TRADE ??? Don’t tweet this sht when your quotes are fckd daily, not only making executions difficult but alerts won’t even go off, fix your sht