Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gulf Breeze, FL | 4 |
| Mexico City, CDMX | 3 |
| Wolverhampton, England | 2 |
| Lakewood, NJ | 2 |
| Dhaka, Dhaka Division | 2 |
| San Nicolás de los Garza, NLE | 1 |
| San Jose, CA | 1 |
| Johnson City, TN | 1 |
| Juárez, CHH | 1 |
| Rugby, England | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Blois, Centre-Val de Loire | 1 |
| Wrocław, Województwo Dolnośląskie | 1 |
| Detroit, MI | 1 |
| Portland, OR | 1 |
| Cincinnati, OH | 1 |
| Kohalpur, Nepal | 1 |
| Brooklyn, NY | 1 |
| Pasig City, National Capital Region | 1 |
| Mâcon, Bourgogne-Franche-Comté | 1 |
| Axbridge, England | 1 |
| Makati City, National Capital Region | 1 |
| Lahore, Punjab Province | 1 |
| Poligny, Bourgogne-Franche-Comté | 1 |
| Suzhou, Jiangsu Sheng | 1 |
| Hot Springs, AR | 1 |
| Morelia, MIC | 1 |
| Sofia, Sofia-Grad | 1 |
| Plummer, ID | 1 |
| Strasbourg, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Cheyne Hopson
(@CheyneHopson) reported
@babyalienmoose I hope your Facebook Messenger is just malfunctioning and that's the issue, not that you're ignoring me purposefully. ....since August.
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Mike Dorsi
(@dorsilaw) reported
@RyanRadia @john_voorheis The problem is getting everyone on the same alternative app. I have groups on Discord and Heylo. I talk to my cousin on WhatsApp, my wife's cousin on FB Messenger, and my co-author from an article about the Computer Fraud and Abuse Act on Signal. If it's urgent, send me a text.
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Sebastian Weissbach
(@smweissbach) reported
@LioOneMorePixel If this is true, then they should really update the Insta messenger. It’s terrible. Fb messenger is way better and the Insta one is just abysmal. But interesting for sure. Young people…
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PBI 🌻
(@pbelleisle) reported
At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3
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Tanya
(@tanya__eli) reported
@IPSYCare nobody answers on facebook messenger, ive tried and they cant locate my account through the help email
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Sue Rogers
(@SuerogersSue) reported
@Brendon5374 I was hacked yesterday on Facebook messenger, the sender pretending to be me with my profile picture. Tracked it down to Instagram, reported and blocked. Change your passwords
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Eyn
(@luvs2sushi9) reported
I got a scam Facebook messenger scaring me thinking I was about to have to endure ANOTHER death of someone I knew only to look at the link and recognize it as a hack. But **** man, that still doesn’t help me at all.
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Noel Dogz
(@NoelDogz) reported
@JoelKatz Do you think a messenger service like FB messenger or Instagram should be allowed to stop me from sending a link to an internet page to another account?
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Pamiko
(@Pamiko9) reported
@gomo_ph OMG how do I get ahold of customer service? Your automated responses on FB Messenger is so awful!
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James Meads | Procurement Software
(@jmeads78) reported
@airfrance Tried to contact you via FB Messenger yesterday and nobody has responded. Your WhatsApp chat channel doesn't work from a Bulgarian phone number. Truly awful service levels.
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PBI 🌻
(@pbelleisle) reported
At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3
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DTE_Energy
(@DTE_Energy) reported
@zachschrader734 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so, we can look into this for you.
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Clare Campbell
(@ClareCa82414915) reported
@ElecIrelandNI sent an email, Facebook messenger and was cut off 3 times after a combined time of 115 minutes. Just want an answer to my question. Left Electric Ireland for this poor customer service and I’m still having to deal with them to get my vouchers issued!
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susan lewis
(@susieocall) reported
@newlook Having made several attempts to resolve a click and collect issue via your Facebook messenger, WhatsApp and twitter 'help' options I am still without a resolution. Is there a Customer Service telephone number available to provide help?
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Ryan Tate
(@tate88r) reported
@collin04526443 @TelkomZA couldn’t care for your data. Mine disappeared they said it was my Facebook messenger updating ?? I thing I have ten messages on Facebook messenger and my friends don’t have a lot to say , it’s like the @TelkomZA consultants when you ask for help ! They don’t say much
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