Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kathmandu, Madhyamanchal | 3 |
| Juárez, CHH | 2 |
| Paris, Île-de-France | 2 |
| Saint Paul, MN | 2 |
| Soutomaior, Galicia | 1 |
| Resen, Resen | 1 |
| Vigo, Galicia | 1 |
| Thāne, MH | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Celaya, GUA | 1 |
| Nègrepelisse, Occitanie | 1 |
| Champigneulles, ACAL | 1 |
| León de los Aldama, GUA | 1 |
| Pittsburgh, PA | 1 |
| Cabanatuan City, Central Luzon | 1 |
| State College, PA | 1 |
| Mexico City, CDMX | 1 |
| Rochester Hills, MI | 1 |
| Cedar Rapids, IA | 1 |
| Townsville, QLD | 1 |
| Monroe, NC | 1 |
| Yssingeaux, Auvergne-Rhône-Alpes | 1 |
| Virginia Beach, VA | 1 |
| Sydney, NS | 1 |
| Kirchen, Rheinland-Pfalz | 1 |
| Lake Forest, IL | 1 |
| Kilmarnock, Scotland | 1 |
| Loja, Provincia de Loja | 1 |
| Grays, England | 1 |
| Nürnberg, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Barley
(@ecowlin) reported
@newlook can someone please help with my query. I have been charged twice for an item - I am not getting an answer via WhatsApp or Facebook Messenger
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Jordan B
(@GMaggiordomo) reported
@GDL180 Webcam picture quality makes for a far better experience. Personally, I prefer Nakka's in built video service as this also offers better video quality than FB Messenger
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Maggie Che
(@magdagrusznis) reported
@DollarCars Hi, I just sent the information via twitter messenger. As you'll see in my note this is not my first attempt. I've made phone calls, uploaded information using Dollar's online customer service page and via Facebook messenger. Now I'm trying Twitter to help resolve this.
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@VKTreasure is boosted *ANX, PTSD* (She/Her)
(@ClaytonsKitten) reported
Super grateful for the @MyStraightTalk customer service team via FB Messenger today. They were able to help me redeem reward points & ensure autopay stayed on even when I was having website issues AND callback wasn't working! Saving $$ next month is going to be a real blessing.
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leah t
(@leah_t99) reported
@boohoo I am absolutely astounded with how my order situation is being dealt with via Facebook messenger. The issue is not being resolved and I’m being told to do things that are only convenient to you. This is the third time in a few months I’ve had to deal with this issue.
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James Breuer
(@ilCacciatore_72) reported
@messenger @facebook @Apple So on my iPad Pro, someone sent me their resume in the Facebook Messenger application. I can easily open the file and review it, but completely missing in action is the “save to files” button. Searched everywhere for it and just can’t find it. Help pls
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🔮VictoriaTheWitch🔮
(@WitchyVirgil) reported
My mom, who regularly sends herself recipes on FB Messenger, thought it would be a good idea to hit the "delete conversation" button on her messages to herself and now guess who has to figure out how to get them back after they got flushed down the Zucc's toilet?
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Corey #LLTJ #LLAL
(@coreyc04) reported
@bworgill @Reilly_kb93 @RozInRealLife Easy fix is too move to Facebook messenger instead of iMessage on all the iPhones.
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Faiz Khan
(@fkahiazn) reported
@airtransat been trying to get a hold of your live agents since last week have called multiple times over 1.5-2 hours on call no resonse, tried live chat on imessage and fb messenger still no response. THIS IS HORRIFIC CUSTOMER SERVICE
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Mr K
(@TK182838485868) reported
@airtransat I am unable to add checked baggage for my return flight via online Manage Booking function. The agent on Facebook Messenger is unable to help and I have called but wait times are too long. I do not want to pay the higher cost by waiting till I arrive at the airport.
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S H i Z Z 🧡
(@x_SHIZZ_x) reported
from
Paisley, Scotland
Hurry up n fix Facebook messenger 🙄 @facebook
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Tin👣
(@mytwocups) reported
FB messenger down?
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•Kisuke's•Ghost•
(@XNobodysGhostX) reported
Am I the only one having problems with Facebook messenger not letting you know you have calls and messages
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Lisa Williams
(@lwmedium) reported
There's no-one at the airport to help. @AerLingus is still not answering phone calls or responding to FB messenger. My assistant DMs through Twitter but there's no response. I'm in missing baggage limbo: a few thousand dollars worth of my clothes & personal items have vanished.
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Natalie Dance
(@zumbaNat) reported
@TravelRepublic I sent you all the relevant details 3 days ago, through your Facebook messenger. Have yet to receive a response. Once again, severely lacking in customer service!
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