Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 3
Paris, Île-de-France 3
Richmond, VA 3
Quezon City, National Capital Region 2
Virginia Beach, VA 2
Cabanatuan City, Central Luzon 2
Saint Paul, MN 2
Kathmandu, Madhyamanchal 2
Mexicali, BCN 1
Blaydon-on-Tyne, England 1
Adelaide, SA 1
Caen, Normandie 1
Remaucourt, Hauts-de-France 1
Tuscaloosa, AL 1
Phoenix, AZ 1
Wiesbaden, Hessen 1
Juárez, ROO 1
Soutomaior, Galicia 1
Resen, Resen 1
Vigo, Galicia 1
Juárez, CHH 1
Thāne, MH 1
Vilnius, Vilniaus apskritis 1
Celaya, GUA 1
Nègrepelisse, Occitanie 1
Champigneulles, ACAL 1
León de los Aldama, GUA 1
Pittsburgh, PA 1
State College, PA 1
Mexico City, CDMX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Juliaarthur8 Julia Arthur (@Juliaarthur8) reported

    @Emsrats @exantediet Please let me know if you get a reply because I’ve been trying to get specific feedback on when my order will be delivered for 2 weeks. I’ve given them all the information on FB messenger and still they refuse to help me.

  • BeckyStrokePhys Rebecca 💙 (@BeckyStrokePhys) reported

    @axs I have tried on several occasions to contact you via live chat, Facebook messenger and now on here. I am going to see mcfly next week and still have not received my tickets. Please help

  • mwags23 mw (@mwags23) reported

    @johncardillo @DIRECTV Not sure what your issue is. Might try Facebook messenger. Might take awhile to respond but I’ve had success. I play the game yearly to get large discounts. Getting ready to make the call soon

  • pantz05 Joey Vitali (@pantz05) reported

    @Facebook I was hacked on Fb on Sept 1st and then my bank acct was charged 250 3x that day from Fb messenger. My account was disabled the hackers posted something that day that goes against community standards on my acct. Help help me get back into my account .

  • Irish_Woman29 Irish woman (@Irish_Woman29) reported from Turnersville, New Jersey

    Verizon still couldn’t fix my phone . Have to go to Apple Store tomorrow . Hopefully they can fix it . Right now I just have to deal with my apps everybody can text me on my Facebook Messenger for Nell until I go to the store Apple store mall if you want to contact me

  • YanLegend_9 Yan (@YanLegend_9) reported

    @ATVIAssist @ATVIAssist can you please contact me I realy need help with my account and you don't have any phone number or you don't answer me on facebook messenger and I can't email you! Worst customer service I ever had !!! 😡😡😡

  • pantz05 JoJo Vitali (@pantz05) reported

    @HackedFacebook @Facebook I was hacked on Fb on Sept 1st and then my bank acct was charged 250 3x that day from Fb messenger. My account was disabled the hackers posted something that day that goes against community standards on my acct. Help help me get back into my account .

  • Terrell352 Terrell (@Terrell352) reported

    @IA_MobileUS So far only the sprint keep sites are working. Sis just called me on FB messenger asking what happened too. Home internet down too. Wow not a good look

  • Romycarroll Romy carroll 💙 (@Romycarroll) reported

    @kiwicom247 Can somebody please check your emails as I’ve been onto you all morning on your website & Facebook messenger regarding my confirmation booking to which I don’t have for my flight tomorrow morning! PLEASE HELP!! 🤬🤬

  • Saamiie Sammie Colmer (@Saamiie) reported from Southampton, England

    @HP Facebook Messenger customer service is appalling. I’ve been “chatting” to someone (now no longer responding) for literally weeks. Broken printer for 6+ weeks. Worst. Thanks for hugely negative impacting my small (tiny) business 😤😡 #poorcustomerservice #smallbusinessowner

  • BeckyStrokePhys Rebecca 💙 (@BeckyStrokePhys) reported

    @axs I have tried on several occasions to contact you via live chat, Facebook messenger and now on here. I am going to see mcfly next week and still have not received my tickets. Please help

  • Yq08PmOiTlhx7B1 เต้าหู้น้อย (@Yq08PmOiTlhx7B1) reported

    @Facebook <b>I STILL HAVE THE PROBLEM THAT I CANNOT LOGIN NEITHER FACEBOOK NOR FB MESSENGER SINCE 1/21/21 IN HAWAII. I HAVE TRIED TO SEND THE REPORT BUT NOTHING GO THROUGH. NO ONE LOOK INTO IT, AND I STILL AM TRYING SO HARD TO GET ATTENTION AND WANT MY ACCOUNT BACK.

  • _adamcurtis_ adam curtis (@_adamcurtis_) reported

    @British_Airways just been to look on again as it wasn’t working still yesterday and the price has gone up? would expect we would be offered the trip at the original price if not further discounted due to this being an issue on your end and the poor response times here, facebook messenger and dm?

  • JohnMPisello John30013♓🏳️‍🌈🖖💻 (@JohnMPisello) reported

    @DollarCars I posted a request for help on your Facebook messenger page several hours ago. No response yet. Maybe you *have* forgotten whose dollar it is?

  • Yq08PmOiTlhx7B1 เต้าหู้น้อย (@Yq08PmOiTlhx7B1) reported

    @Facebook @ray_ban @Luxottica <b>I STILL HAVE THE PROBLEM THAT I CANNOT LOGIN NEITHER FACEBOOK NOR FB MESSENGER SINCE 1/21/21 IN HAWAII. I HAVE TRIED TO SEND THE REPORT BUT NOTHING GO THROUGH. NO ONE LOOK INTO IT, AND I STILL AM TRYING SO HARD TO GET ATTENTION AND WANT MY ACCOUNT BACK.

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