Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Quezon City, National Capital Region 2
Richmond, VA 2
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Berlin, Land Berlin 1
West Lafayette, IN 1
Kennewick, WA 1
Auckland, Auckland 1
Lacey, WA 1
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • emilywwong Emily Wong (@emilywwong) reported

    @FlySwoop Hi Swoop. I've tried reaching out through Customer Service by email, through the Chatbot to speak to a human through the website and Facebook Messenger. I have been on hold for over 2 hours now and hope to still be in the queue.

  • natalieclarkee Natalie Clarke (@natalieclarkee) reported

    @ChiThukral I am so happy about this - I don't have to send everything via Fb messenger (pc problems) & then save it on my phone 😩

  • shivona_25 Shivona (@shivona_25) reported

    @PedrosChicken Had the worst experience at your Whitehouse store! I have inst DM'd and FB messenger you. I hope to hear a response. The customer service was unacceptable.

  • ftihahnrdn نورول فتيهاه (@ftihahnrdn) reported

    @Yes4G Hello. I nak complaint. I'm sorry if i'm being a bit harsh. Coverage area i ada problem. I try to contact yes but its so hard. Pls do something about your services. I dm pun seminggu kemudian baru nak reply. Then suruh i pm kat fb messenger, satu habuk pun tak reply. lol

  • Gregsheard3 Greg sheard (@Gregsheard3) reported

    @Studio7Thailand nobody monitoring your facebook messenger—poor service

  • TheMisterSteveB Steve Bradle (@TheMisterSteveB) reported

    @travelocity You have the worst customer service EVER!!! For 3 days, I have been trying to redeem my airline credit from when we had to cancel a flight due to COVID!!! Call phone number….3 hour hold time. Facebook messenger…. Same messages over and over again.

  • KnowMoneySteve Steven M. Hughes (@KnowMoneySteve) reported

    She also called her brother via Facebook messenger to offer us a way to flip our money if we were down. Anyway. We finally got the Allstar, including another waffle to go along with the 4 Lil D made for us.

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    Why Do We Go from Facebook Messenger app, Woebot user explains, “Woebot only help are legal considerations—particularly around

  • rask_leif Leif Rask (@rask_leif) reported

    @DocumentingBTC You can also do this with PayPal, OSKO, direct bank deposit, Google wallet, Facebook Messenger, Venmo, Azimo, Snapcash and soon iMessage and likely ApplePay. The problem with Bitcoin is its volatility, lack of economic foundation, lack of fiat ccy relative stability,…….

  • LAJust1ce Ellahjay (@LAJust1ce) reported

    I have cleared 300+ chats today and I don't feel like I've put a dent in it :o all from Jan 2021-beginning of using fb messenger. Just deleting and leaving inactive ones. I was getting 30-50/day on fb related to animal crossing help so this may take a while longer than I expected

  • jabalmes ᴮᴱjeanne⁷⟭⟬ | 🧈 (@jabalmes) reported

    Is Facebook Messenger down????

  • deannarushton Deanna Rushton (@deannarushton) reported

    So today I found out that someone was using my property that I’m renting out to try and scam people over @Facebook messenger. I have tried to report this several times to Facebook but have been told that this doesn’t violate their community code? Just trying to help other people!

  • conalk45 Conal Kelly (@conalk45) reported

    @Sofology I have contacted you by email, Facebook messenger and phone. No one replies or the wait time is so long you cannot possibly stay on hold for hours. In-store cannot help arrange delivery and my online account has an ‘error’. I need to arrange delivery. Please help!!!

  • shapermint Shapermint (@shapermint) reported

    That's odd, @MizzyAJC. Can you tell us what error you're getting? Can you try clearing your cache and cookies or try to open the link on a different browser? The link should direct you to our FB messenger.

  • berniewilson Bernie Wilson (@berniewilson) reported

    @SamNeher24 BRO!!! Now if we can only get a pic with Luigi I think that'll solve all problems, both domestically and internationally. Then again, we can't even get a damn Facebook Messenger chat with him.

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