Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 4
Toronto, ON 3
Guayaquil, Provincia del Guayas 3
Melbourne, VIC 3
Calgary, AB 2
Sydney, NSW 2
Wissen, Rheinland-Pfalz 2
Birmingham, England 2
South Hill, VA 2
Mexico City, CDMX 2
Phoenix, AZ 2
Lima, Provincia de Lima 2
Nottingham, England 2
Mountain Ash, Wales 2
Pickering, England 1
Bryan, TX 1
Imperial, MO 1
Potomac, MD 1
Texarkana, TX 1
Santa María Chimalhuacán, MEX 1
Dallas, TX 1
Paris, Île-de-France 1
Shawnee, OK 1
Wrexham, Wales 1
León de los Aldama, GUA 1
Noida, UP 1
Estillac, Nouvelle-Aquitaine 1
Sanger, TX 1
Ézanville, Île-de-France 1
Villanueva de la Serena, Extremadura 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • ImagineThis1993 Holly (@ImagineThis1993) reported

    2 much happening on my fb messenger. I don't want to read it right now. Buttock/hip muscle hurts. Thought the swimming would help, but something is wrong. It's been over a year now so I guess it's not going to get better.

  • kerry_khall Kerry Hall (@kerry_khall) reported

    @ow4kids re order ref 21843. I have an issue with my order - shorts received instead of trousers... Tried calling, no answer, email - no reply, fb messenger, no response. Please reply so we can sort. Thank you

  • jeffosteen Jeff Osteen (@jeffosteen) reported

    @tapairportugal trying to reach customer support since 18th - by phone (where I'm on endless hold), Facebook Messenger (no reply), Instagram (no reply), Twitter DM (no reply), and even at Lisbon airport (office not open and 100's of others waiting for the same. HELP PLEASE!!

  • PhilReality Mrs.DoRight (@PhilReality) reported

    ****** be beating the Facebook messenger down. Like have some self respect geesh.

  • kozzmoknight James Eyler (@kozzmoknight) reported

    @AppleSupport Why can’t I buy audible books on an apple phone? Honestly, I cannot believe just how bad your phones are. You can’t figure out Facebook messenger, and you can’t figure out audiobooks. You don’t even have a clipboard. This is low hanging fruit. You need to fix this

  • gw_emily Emily Williams (@gw_emily) reported

    @laaleen *Hugs*. Just wanted to check in case anything else was up. Just message on FB messenger any time you are feeling down. Might not reply immediately but will get back to you. Xx

  • trouvailler_ H (@trouvailler_) reported

    @greenjinnapp I had trouble uploading a receipt for H&B and contacted you via your support email, FB messenger and followed up a couple of times yet haven’t got a response. It’s been over a week. Can someone look into this?

  • CHMRweather CHMR Chief Meteorologist James Follett (@CHMRweather) reported

    @TFDiDesign Please msg me ASAP!! I have been having problems with buying the PACx and have yet to hear back on Facebook messenger, this is starting to bother me... and would like resolved asap, please! I would like to try and give a good review about TFDi, I can't if no reply

  • SarahFossey4 Sarah Fossey (@SarahFossey4) reported

    @British_Airways @CrowtherSabine Thanks but I’ve already had a stone cold “we can’t help you” via Facebook messenger. Disgraceful service to be fair. I know you’re busy but refusing to help people due to being 2 days out of the 8 weeks is not great 🙄

  • jenhames Jen Hames-Beliveau (@jenhames) reported

    @MarriottBonvoy trying to get hold of customer support. Call gets disconnected after 30 minutes on hold and no response on FB messenger. Any suggestion about how to get help with a check in for today?

  • jeffosteen Jeff Osteen (@jeffosteen) reported

    @tapairportugal I've been trying to reach customer support since 18th - by phone (where I'm on endless hold), Facebook Messenger (no reply), Instagram (no reply), Twitter DM (no reply), and even at Lisbon airport (office not open and 100's of others waiting for the same. HELP PLEASE!!

  • JackGordonYT JackGordon (@JackGordonYT) reported

    Since when is Facebook messenger a streaming service? Like I get these ads and maybe I would try watching the show accept my Facebook messenger is just a messaging app like I wouldn’t even know how to access them

  • ImagineThis1993 Holly (@ImagineThis1993) reported

    To much happening on my fb messenger. I don't want to read it right now. Buttock/hip muscle hurts. Thought the swimming would help, but something is wrong. It's been over a year now so I guess it's not going to get better.

  • Rel_weight_loss Relish Weight Journey (@Rel_weight_loss) reported

    @CampBestival I've tried to get on touch via email and Facebook messenger. Could someone help with a query please?

  • dewberrymoths pine 🦕 (@dewberrymoths) reported

    every now and then i remember an old mcyt who yelled at me over facebook messenger when i was 11 because i had a **** computer and offered to help him edit his videos :/

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