Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• App Crashing (36%)
• Glitches (26%)
• Messaging (23%)
• Connection (7%)
• Sign in (5%)
• Multimedia (1%)
• Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Kirchen	App Crashing	8 hours ago
Indianapolis	Messaging	2 days ago
London	Messaging	3 days ago
Township of Evan	Sign in	3 days ago
Columbus	Messaging	4 days ago
Lewiston	Messaging	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oakmere Shanan (@plwtexas) reported 2 minutes ago

  My sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.

• 
  Rustie Shackleford (@the_wildotter) reported 4 minutes ago

  I need my fb messenger shut down when im drinking

• 
  Ian Tregale (@IanTregale3) reported 5 minutes ago

  @EE I would like to but I'm having issues with my Twitter Messenger but I have sent a message on the Facebook messenger app

• 
  Jurassic Fibre (@jurassicfibre) reported 7 minutes ago

  We're experiencing a few issues with our phone lines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.

• 
  LukeCresha (@lukr3sh4_95) reported 12 minutes ago

  @InsecurityPolic @enjoyGLOBE Shocks!...aside from Globe At Home FB Messenger, you may coordinate your connection concern on the GlobeOne app HELP...if you have a broadband postpaid service, search Alagang Globe Viber groups...then select your location on their list to join...

• 
  Iso the Bitesize-o (@NZillo) reported 12 minutes ago

  @gryphon_katsu I got this with Facebook Messenger the other day Why would an app decide to force-close itself and update WHILE IT'S OPEN, that seems like a really stupid and easily avoidable issue lol

• 
  4Patriots (@4PatriotsLLC) reported 13 minutes ago

  @Clay28311788 Oh sorry Clay, you were saying you wanted a discount, I was gonna help you out. You can send us a private message on twitter or on in Facebook messenger

• 
  AlanJ (@Alan_J) reported 13 minutes ago

  @BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined

• 
  PBI 🌻 (@pbelleisle) reported 21 minutes ago

  At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

• 
  LukeCresha (@lukr3sh4_95) reported 23 minutes ago

  @JeffPoy23 @enjoyGLOBE Oh my, I hope they can already do something about it...just keep in touch with them through their FB Messenger account or GlobeOne app HELP...who knows, they are already working on it, and you'll be surprised by the good result on your signal...

• 
  Rosalynd Symes (@RosalyndSymes) reported 24 minutes ago

  @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

• 
  Liz Del Cid, PhD PE (@LdelcidLiz) reported 26 minutes ago

  @visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either

• 
  Sona Hasegawa (@HasegawaSona) reported 28 minutes ago

  [ >gets e-mail from the old insurance asking for a tenner >refuses to elaborate on how >tries to do so, cannot figure out how >tries to send message asking for help >either Facebook Messenger or a chatbot are the only options This world is useless I stg- ]

• 
  Becki_withgoodhair (@Rebecca22045346) reported 31 minutes ago

  @hibry06 Wouldn’t suggest it I placed an order 2/13 tracking says never picked up and no one answers phones, emails or FB messenger and I really want my stuff instead of fighting to dispute chargers. My husband got me some at Christmas no issues and loved them so much. Very disappointed.

• 
  Let the beauty of what you love, be what you do. (@BBSewsandGames) reported 31 minutes ago

  Anyone else having problems with Facebook Messenger? I can't seems to get it working. 🤬

• 
  J-Nendo (@j_nendo) reported 32 minutes ago

  @happibess @mondialrelay @RelayMondial I used FB messenger once in regard of an issue and got a reply there. But I fear you will get the same answer 😖

• 
  Monte Warden (@MonteWarden1) reported 35 minutes ago

  Help! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook

• 
  susan lewis (@susieocall) reported 35 minutes ago

  @newlook Having made several attempts to resolve a click and collect issue via your Facebook messenger, WhatsApp and twitter 'help' options I am still without a resolution. Is there a Customer Service telephone number available to provide help?

• 
  Anne (@AnneKSpunkki) reported 36 minutes ago

  @littledatalarry @FlySwoop Absolutely ZERO CUSTOMER SERVICE unless you wait for a reply on FB Messenger?

• 
  MAMORI 'ㅅ' BAEK (@mamoribaek) reported 39 minutes ago

  "anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"

• 
  Cake Pop (@CoolSocksBabe) reported 39 minutes ago

  Is anyone else experiencing an issue with @Facebook messenger where a message goes unread for hours but then when the person opens it, it says they read it at the same minute you sent it?

• 
  Jim Wikel (@jim_wikel) reported 41 minutes ago

  @BoostCare More lies from Boost Mobile customer service. I asked a rep if they were aware of the cyber security attack on their parent company and I was told no. Boost Mobile has blocked me from messaging them on FB messenger and from commenting on the Boost Mobile FB page.

• 
  Kim (@xxx_kimbo_xxx) reported 43 minutes ago

  @apchara PS Does not help that FB messenger still isn't working for me!

• 
  JetBlue (@JetBlue) reported 44 minutes ago

  @ColleenBailey We're sorry to hear you're having trouble sending your message. We suggest uninstalling and reinstalling the app or sending us a DM on Instagram or Facebook messenger.

• 
  paula purser (@paulapurser68) reported 44 minutes ago

  @StarsSupport Hi, I’m following you now. I have sent a message regarding my problem from yesterday via Twitter and FB messenger

• 
  Maria Flikkema (@MariaFlikkema) reported 44 minutes ago

  Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support

• 
  Phetami Ayuba (@PhetamiAyuba) reported 47 minutes ago

  @DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again

• 
  Donna Lavery (@Canadienne1978) reported 55 minutes ago

  @SportsDirect_CS I've been trying to contact customer service via Facebook messenger. I got an initial response from someone saying they will look in to it and have heard nothing since. My order was sent to my old address (my fault), and apparently returned to Evri?

• 
  클린트 찰스 (@thearlochaz) reported 56 minutes ago

  @talk2GLOBE Your Facebook Messenger Customer Service is ****.

• 
  Clinton Greenway (@GreenwayClinton) reported 56 minutes ago

  @github EVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD in a boat