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Facebook Messenger status: messaging issues and outage reports

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Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 34% Messaging (34%)
  • 31% App Crashing (31%)
  • 19% Glitches (19%)
  • 7% Connection (7%)
  • 6% Sign in (6%)
  • 2% Multimedia (2%)
  • 1% Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Charlottesville Connection 2 hours ago
Abbeville Messaging 5 hours ago
Mexico City Multimedia 5 hours ago
Kirchen App Crashing 5 hours ago
Canandaigua Messaging 15 hours ago
Calhoun Messaging 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • heathr
    Heather Gold (@heathr) reported

    You've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)

  • HybridProphecy
    Jack° 🎗 (@HybridProphecy) reported

    Does anyone else have issues with Facebook Messenger not sending notifications a lot of the time? It's been like that for a year or so for me. I probably get notified for about two thirds of my message overall.

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    Facebook messenger not working on laptop, just a blank box, what is causing this, okay on mobile phone

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @miimhortcorey We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger, so we can look into this for you.

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.

  • Brianbgood
    Brian (@Brianbgood) reported

    @Allegiant I am a Allegiant MC holder. The chat on your website has never worked and no one will answer the 702 #. I have serious concerns about this card but literally can’t find the answer in the FAQ and there’s no one to ask.. even tried FB messenger… help!

  • vishwanatht_412
    Vishwanath Tiwari (@vishwanatht_412) reported

    @facebook @finkd Please look into the issue of Facebook messenger app. The bug is we are all not able to see the exact timing of message delivery and reading. Please resolve it ASAP.

  • paulapurser68
    paula purser (@paulapurser68) reported

    @StarsSupport Hi, I’m following you now. I have sent a message regarding my problem from yesterday via Twitter and FB messenger

  • KarenzBotz
    Fun with Bots (@KarenzBotz) reported

    A great plume of the case of a Facebook Messenger app, Woebot users chatting to the service of help: cognitive behavioral

  • HabeebGaniyu3
    Habeeb Ganiyu (@HabeebGaniyu3) reported

    @JaizBankNG I contacted your customer care service via Facebook Messenger since Monday. No positive response till now and my money has neither reflect in my account or being refunded to the sender bank.

  • GreenwayClinton
    Clinton Greenway (@GreenwayClinton) reported

    PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.. THANKS

  • pbelleisle
    PBI 🌻 (@pbelleisle) reported

    At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

  • NcWI43
    Nick (@NcWI43) reported

    @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

  • eiu_enna
    Big Demeanour (@eiu_enna) reported

    After she confirmed that she’s moving in with her friend but it took her a week to to say. So it wasn’t haphazard, but I did have terrible perception of her due to the way she acted on Facebook messenger. But her offline personality is so sweet and she’s mad thoughtful

  • MANISHA48849128
    MANISHA BISHT (@MANISHA48849128) reported

    @HDFCBank_Cares Service Manager Ajay who never even responds, i sent him 100 messages but he was jot even bother to reply back on FB messenger

  • crystalcoffins_
    rowan 🦇 (@crystalcoffins_) reported

    help is anyone else on fb messenger and can’t send tiktok links anymore and keeps getting “access denied”

  • 0wen0924
    Oli🌸 (@0wen0924) reported from Baguio City, Cordillera

    Is FB messenger down? It is logging out forcefully.

  • Moha001_Onyango
    MUHAMMAD ONYANGO (@Moha001_Onyango) reported

    The volume of mobile short message service (SMS) sent by customers shrank by 15% in the 3 months to December last year amid an increased shift to cheaper alternatives such as WhatsApp and Facebook Messenger.

  • badeuminLZJ
    372kph. (@badeuminLZJ) reported

    everyone help. I reread my facebook messenger with my ex 12 years ago and I wanna puke siala bapak cringe aku dulu dulu 😭😭😭

  • _quickdraw
    Quickdraw (@_quickdraw) reported

    @tjm585 @MarchingWith7 Google even recently engineered the Messages app on its own side to fix the way iMessage spammed emoji-reacts into mixed-OS group chats, since Apple refused to do so. IDK, I've got Discord, Signal, Slack, FB Messenger. It's 2023, SMS / anything adjacent = no use-case for me.

  • JulsieJane
    Julsie (@JulsieJane) reported

    MTN is the most useless company on the face of the planet. No help. Billing incorrect. They don’t answer their FB messenger! They expect you to call from all over the world to get help and you sit for hours on the line. USELESS, USELESS, USELESS

  • celticmagick333
    celticmagick (ジェイソン) (@celticmagick333) reported

    @Breaking911 You don't buy oxy from some stranger via Facebook messenger. She also had ********* - she's a druggie. She knew the consequences of her choices. On the other hand, the dealers and distributors should be taken down in general.

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    @Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.

  • nmharp182
    nmharp (@nmharp182) reported

    @factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert

  • MariaFlikkema
    Maria Flikkema (@MariaFlikkema) reported

    Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support

  • GG4424
    GG (@GG4424) reported

    I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

  • jonespina8
    Jon Espiña (@jonespina8) reported

    No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account if unable to help?

  • umobile
    U Mobile (@umobile) reported

    @AyieHedzry @AyieHedzry, you may try to redeem the Ultra Hotspot 5G at MyUMobile app, on 'Add-Ons' tab. Do PM us with your phone number and screenshot of the error message at Facebook Messenger or Instagram if the issue still persists. As we're unable to DM you. Thank you

  • yebocraiglewis
    Craig Lewis (@yebocraiglewis) reported

    I see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung