Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/03/2024 12:15

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (57%)

    Messaging (57%)

  2. Connection (13%)

    Connection (13%)

  3. App Crashing (10%)

    App Crashing (10%)

  4. Sign in (8%)

    Sign in (8%)

  5. Multimedia (7%)

    Multimedia (7%)

  6. Glitches (4%)

    Glitches (4%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainFiñana Connection
PhilippinesProvince of Zambales Messaging
FranceNancy Multimedia
United StatesLos Angeles Messaging
GermanyDüsseldorf Sign in
GermanyMunich Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Dotts1805 Paul Dotter (@Dotts1805) reported

    @Parkdeanresorts Buy you don't reply to your customers if something does go wrong... not a word on the multiple emails, tweets and FB Messenger posts since Tuesday. Shameful customer service!!

  • champagnemamizu 👽 (@champagnemamizu) reported

    @ExpediaHelp @sailormorgue I'm having the same problem. I've sent all the information via dm, fb messenger, email, etc. And still no answer @ExpediaHelp !!

  • cuteculturechic Nicole Bullock (@cuteculturechic) reported

    What is an acceptable amount of time to wait to attempt to work with customer service for a brand over Facebook Messenger? I’m on day 9 waiting for Shapermint. Every 24 hours, I get an automated message asking if they have resolved my concerns, and then they ask me to nudge them

  • tildapill alina (@tildapill) reported

    @CareDotCom A “customer service” representative has already contacted me on FB messenger and assured me there is NOTHING That your company will do to fix this situiaton. If this is wrong- please let me know. This seems to be an ongoing problem for many people.

  • JieThong Brian (@JieThong) reported

    @Khairykj @JKJAVMY I've tried calling the hotline, after counting down to my turn, it keeps telling me everyone is busy. I tried contacting JKJAV via fb messenger. They ask for my IC, provided. Until now no response.

  • R_o_y_a_l_B A woman in her prime👸 (@R_o_y_a_l_B) reported

    Whenever I install Fb messenger and later switches off my phone, once I switch it back on the app disappears🤦🏽 Any idea how I can fix this?

  • abbbbeeeeh abi (@abbbbeeeeh) reported

    @piyatln pi copy mo ito and fillup and send sa pldt na fb messenger Hello, I am having problems with my internet today. I am experiencing no internet connection. Could you please look it up? Thanks. - PLDT phone number: 082(insert phone#) - Email address: - Mobile Number:

  • brryyn Bryan (@brryyn) reported

    Is FB Messenger down or what 🙄

  • CUB_MN CUB Minnesota (@CUB_MN) reported

    3. CONTACT CUB if you have any trouble: Facebook Messenger, 651-300-4701 ext. 1, or 844-646-6282.

  • romidiore theoriginalfairytale (@romidiore) reported

    @mclaswet *** if you can see this download your fb messenger please. My WhatsApp is down so I can’t message you back

  • PainterRandy Randy Dueck (@PainterRandy) reported

    PayPal deducts a fee when you use them to donate. When using Facebook Messenger it has no fee so 100% of what you donate goes to help me share God'Love & HisWord with the least of these here in RedBluff!

  • longdon_taz Taz Longdon (@longdon_taz) reported

    @dhlexpressuk I have been patiently awaiting a call since 6th April regarding a parcel that was not delivered to me. I would like to make a formal complaint regarding the terrible service you provide, I have tried to do this through Facebook messenger with a lack of response!

  • heepanass stacey (@heepanass) reported

    my mom sent me a YouTube video through fb messenger and it was a TikTok compilation about working customer service specifically at IKEA

  • jlyryl Joan Lyryl Supsup (@jlyryl) reported

    @talk2GLOBE is there another way to openline phone aside from GlobeOne app? We've been trying to use it but it always says Internal Error. FB messenger's reply is quite slow and not helpful.

  • ArmstrongMark mark armstrong (@ArmstrongMark) reported

    @PLL_RBLX tried to contact Polish Airlines on Sunday about flight. No reply on WhatsApp, FB messenger or phone. Had to buy new ticket. Total disgrace their customer service. Will make official complaint.

  • leahjrose_ leah jeanette jeem rose (@leahjrose_) reported

    I didn’t want fb messenger up but it’s the only way I can talk to my grandma. My flight to Micronesia is cancelled bc the airlines are closed again for PNI. I want to take down IG but I need it up to build my YT platform.

  • Kiddah Katie (@Kiddah) reported

    @Secretsales waiting for my items since 23rd May, and royal mail is still showing as not received the items yet. What does it take to get actual help and not just ignored by you? No live chat, no response to emails, facebook messenger left unread.I want my items or a refund.

  • EriLas Eri (@EriLas) reported

    @Icelandair One of your customer service people already helped me through Facebook messenger, which was really nice.

  • RkvEntrepreneur Rohit kumar verma (@RkvEntrepreneur) reported

    Hello @AngelBrokingLtd Have you closed your amplifiers service? Reply me please. I have e-mail your support team many times but i haven't get reply. I send message you in Instagram also but got no reply. I message you on Facebook Messenger but got no reply. Hope I get here.

  • thedinglehopper kalliopedreams (@thedinglehopper) reported

    @meralco Sent you a DM on a power outage since 9 pm. You haven’t been responding to our calls via your hotline (landline and text) or fb messenger. Please resolve the unplanned outage asap and send us at least an ETA on the resolution.

  • Rachel14858147 Rachel (@Rachel14858147) reported

    @DVLAgovuk can someone help me please! I have been trying to get I touch with customer services for 2 weeks and no one answers the phone! Tried to use web chat again no one can talk to me! I’ve sent an email and sent Facebook messenger a message! Need help please?

  • trigonesoft Trigone (@trigonesoft) reported

    @FrozenDuckHook Hi, could you contact me by email or Facebook Messenger regarding your issue?

  • Nightwing2xxy Dan W (@Nightwing2xxy) reported

    @Euphonie__ Sammeee. She's like the only thing I can think about sometimes. But like sometimes we can't chat because she's busy or It'll be tech issues like her not getting my messages right away and Facebook Messenger being Garbage.

  • VelardeMaia Maia Velarde (@VelardeMaia) reported

    @Expedia hi i need to talk to customer service please, I’ve messaged on Facebook messenger over 24 hours ago and haven’t got a reply. Can you please help me out or point me in the right direction? Appreciate your help.

  • RJCawsey Ryan Cawsey 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RJCawsey) reported

    @CamBunton I've just got it and I'm really impressed. I was a little skeptical about MIUI, as I've always been a big Samsung fan, but MIUI12 was tipped to be much better and it is to be fair. There are a few bugs with things like Facebook messenger, hopefully software updates should fix it.

  • rhinoz2020 rhinoz (@rhinoz2020) reported

    @BenjaminMillar Can I ask if Vic health has a fb messenger service ? I dont usually like this with orgs or brands but it worked really well to get all the new info from Qld health, ie freshly added exposure sites, then with link to all exposure sites or expanded info on whatever related

  • yoori_ebooks /yo{2,}ri_ebooks/i (@yoori_ebooks) reported

    This class is turning up on Tuesday and people just wanna take a while and i replaced facebook messenger of the gods help me not hating it.

  • iamantidilawan anti-dilawan (@iamantidilawan) reported

    @meralco i would like to report a power outage that happened yesterday may 31 2021 because your fb messenger doesnt reply in a timely manner. I nned the reference or report number for work.

  • CheesePursuit Demogorgon - F3Omaha (@CheesePursuit) reported

    @Fabletics I’ve already been dealing with your sorry excuse for customer service - seriously FACEBOOK MESSENGER IS YOUR CUSTOMER SUPPORT CHANNEL!‽ @KateHudsonKHH - what kind of sorry 2bit hack job of a business is this?

  • BeauBecraft Beau Becraft (@BeauBecraft) reported

    @KenMarsigliaVo DUDE. This is exactly my problem. They're all on FB Messenger luckily. But for the love of God, man. I can't. I'm OCD about that stuff.