Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/27/2026 01:35

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Glitches (38%)

    Glitches (38%)

  2. Messaging (35%)

    Messaging (35%)

  3. App Crashing (17%)

    App Crashing (17%)

  4. Connection (6%)

    Connection (6%)

  5. Sign in (4%)

    Sign in (4%)

  6. Multimedia (1%)

    Multimedia (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWissen Glitches
GermanyWissen App Crashing
GermanyWissen App Crashing
GermanyWissen Glitches
United StatesChicago Sign in
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • wonderchef Wonderchef (@wonderchef) reported

    @ashishc60887720 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • LaserGeer Justin Geer (@LaserGeer) reported

    @MetaAI Will this help stop the unsolicited naughty girl chat rooms in facebook messenger? Prevent @facebook users from falling prey to scams advertised on the platform? Maybe put pants on the VR avatars at least?

  • jsutne kyledehara kazuha (@jsutne) reported

    wtf down ba ang fb messenger or something

  • DonnaFriedsam Donna Friedsam (@DonnaFriedsam) reported

    @AirbnbHelp @Airbnb Bizarre: I do not get any response from help here on twitter, but when I put this same message on Facebook messenger, I get an immediate response.

  • holdspacefree Tim Reierson (@holdspacefree) reported

    ...Because this year #CrisisTextLine just quietly stopped offering FB Messenger, after originally making it a PROMINENT option (see my FTC comment for receipts). That is deceptive and it bothers me. Own up to your mistakes. Be accountable. You've made yourself a public service..

  • PG_Lee_80s_Baby  Concussion fueled tweets🇨🇦🍺 (@PG_Lee_80s_Baby) reported from Stellako, British Columbia

    It was ether my boss who gave me the extra money, or my cousin who reached out on fb messenger who expressed she wanted to help me with my flight to Vancouver. But I didn’t respond as I’m too proud to ask for her help. Maybe I did get a Christmas bonus, or do I dare say a raise?

  • laura60004 laura60004 (@laura60004) reported

    @tu_clothing Hi. I'm getting to reach customer services about a lost order. No one is picking up on the phone 2 days in row, no response from FB messenger and i haven't got the option to DM on here. Please can someone help!?

  • leenyahan sulat. | im back (@leenyahan) reported

    anyone here who knows how to retrieve a messenger password? i changed my celphone number and email so i cannot do the authentication as well. HELP my facebook messenger is so important!!

  • adamzalil ادم زاليل (@adamzalil) reported

    @Celcom most stupid telco ever. Celcom MobileApp useless, Bot at fb messenger and whatsapp is useless, even go for call centre still retarding useless. RIP stupid mtf telco. I pay Rm300-400 for multiple sim every month for your stupid service.

  • dstauff513 Dave Stauffer (@dstauff513) reported

    Help!! No one at instagram, help messaging or FB messenger. My service is paid in full yesterday after 9hr wait and still not working.

  • Prince31212016 ❤️❤️💜 Prince Purple Rain 💜❤️❤️ (@Prince31212016) reported

    Whenever I’m on Facebook messenger people always make it about them that’s why I prefer Twitter to Facebook I’m so tired the neck pain is draining me all I want to do is take some ibuprofen and my medication and lay down for a while

  • Soyoukan Andy Wright (@Soyoukan) reported

    Should you be a Patreon/YT Member monthly supporter, you'll already have "direct access" via email or FB messenger or Twitter DM for those quick questions. And for the bigger issues, the fees are reduced to £10 and £20 respectively.

  • hereforgguk lee⁷ (@hereforgguk) reported

    anyone here who knows how to retrieve a messenger password? i changed my celphone number and email so i cannot do the authentication as well. HELP my facebook messenger is so important!!

  • wonderchef Wonderchef (@wonderchef) reported

    @swapnilab We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • wonderchef Wonderchef (@wonderchef) reported

    @Prateek90621286 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • wonderchef Wonderchef (@wonderchef) reported

    @dhruvtiwari16 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • MaceMcGrath Mace McGrath (@MaceMcGrath) reported

    PSA: If you have an issue with the way your member of Congress votes, the best way to communicate your displeasure with them is by calling their office. NOT by spamming their family members with nasty texts on FB Messenger. End tweet.

  • wonderchef Wonderchef (@wonderchef) reported

    @AanyaWig We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • HarveyMccluskey Harvey McCluskey (@HarveyMccluskey) reported

    My Facebook account was hacked. Perp signed on as admin. And blocked me from my own account and FB messenger. My entire friends list is being trolled for $300 each. Just try and reach FB help Dept. I'm so done with FB.. Tried to recover it with a service.. you guessed it. Scam

  • fj_toilolo FJ Toilolo 周思远 (@fj_toilolo) reported

    Facebook messenger down?

  • sambearwest Samantha West (@sambearwest) reported

    @boostpoweruk I don't know what to do I feel like crying. I've tweeted, fb messenger, email complaint and posted on social media as well as tried calling and online chat and the only response I've had is, do i still need help. I reply instantly and noone replies!!!!!!!!!!!!!!!!!

  • UzochiRoberto El Roberto (@UzochiRoberto) reported

    Why is it so difficult to reach out to @gtbank_help must I walk in to any branch to get minor issues resolved? All their channels of communication (whatsapp, fb messenger, even via call) all fake. I don't know if I'm the only one in this but it is disappointing. @gtbank @gtb

  • JaneyJane26 Jane Padginton (@JaneyJane26) reported

    @supertanskiii Ive reached out on facebook messenger. If anyone else in the wirral/merseyside is feeling fragile like Dawn please message me… my friend runs a support group that can offer real professional help and gateway you to support services quicker. YNWA xx

  • FanSets FanSets (@FanSets) reported

    @pockets_13 @StarTrek We have had issues with email. Hit us up through Facebook messenger.

  • NicholsMarkl Mark Nichols (@NicholsMarkl) reported

    @myvapereview @myvapereview WHEN WILL SOMEONE RESPOND TO MY EMAILS AND FB MESSENGER POSTS?😡 I'VE BEEN SENT EMAIL BY YOU WITH 17TRACK TRACKING NUMBER FOR WINNING MOTI, WHEN I CHECK IT SAYS DELIVERED TO ADDRESSEE....IN DUNFERMLINE!!😡 THIS IS IN SCOTLAND, I LIVE IN RUGBY, ENGLAND! PLEASE HELP🙏

  • wonderchef Wonderchef (@wonderchef) reported

    @niteshmishra09 @jagograhakjago @ConsumerReports We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • wonderchef Wonderchef (@wonderchef) reported

    @Aviminku We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • michell41445264 michelle (@michell41445264) reported

    @eon_next please can someone help I haven’t received any of the vouchers only letters reminding me to use my vouchers! Please can somebody contact me, no response on what’s app or Facebook messenger

  • SamMilnerspeaks Sam Cullen (@SamMilnerspeaks) reported

    @unifyall123 @etihad That's terrible. I did have to speak to them in the lead up the flight. I used FB messenger and always got replies and even a phone call as there was an error with my daughter's seat

  • GmapimmiLtd GMap Immigration Ltd. (@GmapimmiLtd) reported

    @Bell_Support Your fb messenger is not even working , giving me error