Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/10/2025 02:30

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (55%)

    Messaging (55%)

  2. Glitches (14%)

    Glitches (14%)

  3. App Crashing (11%)

    App Crashing (11%)

  4. Connection (8%)

    Connection (8%)

  5. Sign in (7%)

    Sign in (7%)

  6. Multimedia (4%)

    Multimedia (4%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCedar Rapids Sign in
FranceArrondissement de Poitiers Messaging
GermanyBerlin Sign in
United StatesWest Lafayette App Crashing
United StatesKennewick Messaging
New ZealandAuckland Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisr1980 Chris Riverso (@chrisr1980) reported

    @airtransat I have tried calling your customer service line and it continues to just hang up on me. Your Facebook messenger team isn't responding either I need to speak to a human. Your customer service is terrible.

  • Nick_Is_My_Bias andAUDITIONboys_FANPAGE✌️ (@Nick_Is_My_Bias) reported

    do your friends text your sibling when they can't get a hold of you ? I've told all my friends my phone is broken and I use Facebook messenger now but they refuse to use messenger

  • ViperAngelViper C P (@ViperAngelViper) reported

    @boohoo @boohoo Hi. Your website says that your Facebook messenger service is down and to contact you Via Twitter although, I cannot find a DM function? I have a question about the status of my returns please. I have the proof of return reciept from Post Office

  • KingOfTheVros VIVA LAS VENGEANCE TOUR COMING SEPT 2022 (@KingOfTheVros) reported

    do your friends text your sibling when they can't get a hold of you ? I've told all my friends my phone is broken and I use Facebook messenger now but they refuse to use messenger

  • dead2me11 dead2me11@gmail.com (@dead2me11) reported

    @riders1friend2 I was attempting to find out how you can copy the full screen of a message on Facebook messenger and send it to someone and they told me you're supposed to hold the volume button down and the power button down because shutting my phone down and going to the Android settings I do

  • marccanter4real Marc Canter -Instigate.ai avail on both App Stores (@marccanter4real) reported

    @JoshConstine @briansolis For some reason neither Skype or WhatsApp or FB Messenger or Zoom or Meet have.... .... Video answering "machine" It's called a "leave a message after the beep" service

  • bansalroh Rohit Bansal (@bansalroh) reported

    @PureGym I am trying to reach you on FB messenger , Direct message but no one is responding back. I have some issue with my access.

  • IndraniGupta01 Indrani Gupta (@IndraniGupta01) reported

    @flipkartsupport Messages from Twitter handles, FB Messenger all seem automated. NO CARE from Customer Care @Flipkart What brand of "service" is this? #CustomerExperience #CustomerDespair

  • eveyaus George Bailey (@eveyaus) reported

    @brucerguthrie @mackaysuzie I spent 4 hours with the untrained script following overseas employees of Telstra being bounced around with nobody able to understand or help me. I was simultaneously messaging their fb messenger who were slightly better. I repeatedly told them the name of the team I needed to .

  • Mindy07106741 𝕀𝕟𝕕𝕚𝕘𝕠 𝕊𝕚𝕣𝕖𝕟 ~ ℝ𝕦𝕥𝕙 𝕊𝕖𝕟𝕥 𝕄𝕖 (@Mindy07106741) reported

    @ludwigtab @DrBryanLeyva The doctors were also allowed to be on their private Facebook messenger accounts while seeing patients. Nurses were never much better in the hospital when I was a tech/aide. There is a serious hierarchy problem in healthcare. I left b/c of a lot of that.

  • michaeltreder Michael Treder (@michaeltreder) reported

    @fizz_ca you're ignoring me on FB messenger and your website tells me to DM you here, but I can't, so I'll do it this way I just had my internet setup today, but it was unable to be connected, and the technician told me to contact you to see if it was the router. Can you help?

  • NZchlomo Chlo-mo ♠️💚🍰 (@NZchlomo) reported

    @cath_nz @silkehartung @markeasterbrook We used to use Skype to video call me sister, but the quality of the calls were often shoddy af. And then we had many issues with logins, etc. Swapped to FB messenger for video calling, never looked back.

  • dwoodj1 Woodja (@dwoodj1) reported

    @airtransat @airtransat your Facebook messenger, your Apple messenger and the regular customer service lines are not attending to anyone not even a be right not even a please wait, this is unbelievable

  • laurabethsalter Laura-Beth Salter (@laurabethsalter) reported

    Some arse has hacked my fb messenger and sent all of my contacts a message asking for help. Please ignore it, all is well other than the battle of the lightning speed password changes happening here! Hackers be gone! (They must love photos of kelvingrove Park and mandolins)

  • courtneycyarkin Boosted (@courtneycyarkin) reported

    @shapermint You send me the same bogus Facebook messenger link every time. Real companies DM and resolve issues.

  • amIBabaylan21 amIBabaylan (@amIBabaylan21) reported

    @PLDT_Cares unstable internet for 2 days, no internet since yesterday afternoon Project 6, QC. No response from your twitter or fb messenger support. No advisory or any updates, do we deserve this type of service?

  • BeverleyBrook20 Beverley Brooks (@BeverleyBrook20) reported

    @ContactKingston Broken bin requested to be collected under the reference CAS-1416194 on 5th May via FB messenger. Please collect as this is rather unsightly

  • ParthNotOut Parth (@ParthNotOut) reported

    @airfrance @AirFranceKLM @AirFranceUS : need help changing flights for my wife (who was travelling to India via Amsterdam but is unable to get the schengen visa due to covid). Have tried reaching out via phone and facebook messenger but to avail. Can you please help?

  • VKvinna 🌿Vild Kvinna🌿 (@VKvinna) reported

    There has got to be a viable way to send videos from iPhone to Android. Discord limits media size. FB Messenger is FB and FB is dumb. Snapchat is a terrible app. Why is this so hard? 😡

  • Missguided Missguided (@Missguided) reported

    @Clareol1 We're sorry you're having issues DM'ing us. If you could kindly try our other channels such as Facebook messenger or email us and we'll gladly assist. Apologies for the trouble caused.

  • IamONLYB21 I AM ONLY B || LET'S GET JUST BEGUN TO #1 ONLYB (@IamONLYB21) reported

    do your friends text your sibling when they can't get a hold of you ? I've told all my friends my phone is broken and I use Facebook messenger now but they refuse to use messenger

  • Well_I_DClaire claire (@Well_I_DClaire) reported

    as the 1st time I ever came out, full stop, was via Facebook messenger to @moyruh_jo, when I was watching OITNB & so overcome by my crush on Natasha Lyonne that I felt compelled to message her at, mmm, 3:30 am? the message was something like, “I think I may be bi???? Help???”

  • jessecherubini Jesse Cherubini (@jessecherubini) reported

    @airtransat Been on hold on the phone for 5 hours and counting, FB messenger is just bots...what can I do to get ahold of someone, this is easily the worst service I've ever experienced.

  • sarainitaly sarainitaly 🇺🇸🇮🇹 (@sarainitaly) reported

    @Tracfone i did FB messenger chat with the bot, and she has sufficient data. it is just not working. and i can not access web site.

  • MarMar_760 MarMar760 (@MarMar_760) reported

    During this spiritual journey I've officially deleted my Facebook, FB messenger, Snapchat and Instagram accounts temporarily. Not sure when God will grant me the opportunity to login again but I was able to send her one last message before doing so. #Grateful #Committed #Inlove

  • 5SOS_2020 5SOS_Is_Bae😍 (@5SOS_2020) reported

    do your friends text your sibling when they can't get a hold of you ? I've told all my friends my phone is broken and I use Facebook messenger now but they refuse to use messenger

  • IamONLYB21 I AM ONLY B || LET'S GET JUST BEGUN TO #1 ONLYB (@IamONLYB21) reported

    do your friends text your sibling when they can't get a hold of you ? I've told all my friends my phone is broken and I use Facebook messenger now but they refuse to use messenger and just text my brother then my brother has to text me

  • ParthNotOut Parth (@ParthNotOut) reported

    @airfrance @AirFranceUS I need help changing flights for my wife (who was travelling to India via Amsterdam but is unable to get the schengen visa due to covid restrictions). Have tried reaching out via phone and facebook messenger but to avail. Can you please help?

  • lynnec1972 Lynne Cooper (@lynnec1972) reported from Glasgow, Scotland

    @airtransat Air Transat come on!!!! I have tried FB messenger with no joy with my request. No joy with calls either. Please take on board what people are saying instead of generic electronic responses. I NEED HELP ASAP

  • rhomhazar r (@rhomhazar) reported

    @PLDTHome Nah. Your FB Messenger bot sucks. Your service sucks. Close my account if you cannot deliver at least good service.