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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Sign in (18%)
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Connection (11%)
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App Crashing (10%)
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Glitches (3%)
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Multimedia (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Monterrey |
Messaging | |
 Phoenix |
Messaging | |
| Navojoa |
Messaging | |
 Croydon |
Messaging | |
 St. John's |
Messaging | |
| Prescott Valley |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Maureen Obiageli
(@MaureenObiagel1) reported
@olumuyiwaayo Hi Dr Muyiwa, please I sent you a message on FB messenger. I need urgent clarification on an issue. I am really sorry to bother you. I can't DM on twitter
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Kas
(@KAS_stoner) reported
For some reason I don't have the fb messenger likes/themes on Instagram even when I'm already connected to fb. Instagram still has a basic white background on my new phone. @instagram help?
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Abolish Police
(@awarham) reported
I've been having an issue with my new phone where my Facebook messenger notifications get delayed by up to a few hours sometimes. I'd google the fix, but I really quite like it this way.
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Lisa Buck
(@buckejv) reported
Trying to cancel a flight and finding it impossible. Phone service isn't available. FB messenger can't retrieve the reservation. Website says I can't do the cancellation or change on-line. And call-back service is scheduled for next Friday, well after the flight. Suggestions?
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Jaspreet Sutton
(@queenunicorn013) reported
@OATickets please could somebody contact me regarding a refund? Can't speak to anybody over the phone as your lines are down. I have used Facebook messenger to be told to email. I email but haven't heard anything. It is really urgent...
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JuanCash Official
(@JuanCashPH) reported
6. Our customer service team shall inform the winners through Facebook Messenger and require them to send a screenshot of their JuanCash profile account.
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Steph Lova! 🏳️🌈
(@SwagginIsEasy) reported
@AMCHelps how long does it take for customer service to get back to a customer? I reached out via Facebook messenger and twitter DM but have not received a response. Phone number no longer works and there's no email for contact anymore?
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Sannie
(@RazhelRose) reported
@Milodrums Lol I can't remove cuz I use fb messenger far too much, but yea, I'll prob cut down
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Susan / Hixystix
(@hixystix) reported
Anyone else having Facebook Messenger app problems? I changed my password on Wednesday but have not been able to log in with either the old or new password since then. Have rebooted phone and reinstalled app, no change.
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Nanada1
(@Nanada1) reported
@CaesarsSports I been trying to get ahold of someone all day and can’t not through the live chat the phone FB messenger So far you guys are my least favorite app in NY hope you can help me?
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Krankkinder
(@krankkinder) reported
@Facebook @FacebookGaming @Meta Now you ban me from Facebook Messenger for asking for help?
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thecrowdisuntruth
(@unfoldedbeagle) reported
@SleepwellCap Neither does so many people in the US using Facebook messenger help the case. Tons of poor people who don’t have phone plans use fb messenger
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Leslie Anne Beattie
(@BeattieLA) reported
@travelocity I need help ....wait time for an agent is 3hrs....I've reached out on Facebook messenger...need to use flight credits to book flights. I think they are waiting me out...so I don't use the credit.
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Hattie Webb
(@webbless) reported
@WestJet 4 messages, 4 tweets and god knows how many messages through Facebook messenger. I am yet to receive a response from a human being who can help. If I can’t use my travel bank credits to book please give me my money back and I will book elsewhere
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JaeSwoon
(@JaeSwoon) reported
Amazing, there are so many friends on my FB messenger list and not one person I can reach for advice when I'm in a crisis and need help. Oh well, I guess I'll continue.
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'
(@minmingcart) reported
rider's phone number, the ggx rider I used to know, ggx phone number customer service, shopee customer service, ggx fb messenger customer service okay what else
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Cristina P
(@cristinapindaru) reported
@DHLParcelUK We have incorrectly received a parcel meant for someone else and we cannot get a response from your FB Messenger team or on the line 02476937770. We are literally months trying to get this solved. Please share a phone number we can call to solve the issue. Thx
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Paul Newell
(@PaulNew04518092) reported
@Qantas Serious 2 hrs on hold and 2 days to get a response via Facebook messenger, you need to resource and upgrade your customer service or people will start flight Virgin (I know I will). Ridiculous!
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riningebooks
(@riningebooks) reported
Facebook messenger is down.
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Isaiah Miguel
(@iisaiahmiguell) reported
down pa FB MESSENGER sa web??
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Dhruva
(@Dhruva005) reported
@SonuSood Sir. Please See your FB messenger page . They are Waiting for your help
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kaci
(@kacehey) reported
@SouthwestAir can I get a DM to request some help with something? I’ve tried to call and FB messenger to no avail. Thanks !!
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Mazias deOliveira Jr
(@maziasjr) reported
In the interest of being fair & honest giving an update. Never got answered on the phone but did message @Allegiant on FB messenger on the same day 1/3. Just today 1/10 got a reply on messenger that they've taken care of my issue with a full refund. #betterlatethannever #thanks
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Sage Logan
(@SageLoganNYC) reported
@TMobile What is happening to t-mobile? The FB messenger chat send a link to authenticate that does not work. The link to say you cannot authenticate also sends an error message. No response on in app chat and the phone line does even know what the term of plans are!
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Rob (kozjegyzo)
(@kozjegyzo) reported
@backlon I never understood the iMessage hype until I switched to an iPhone. Yeah it's super convenient, but I wouldn't miss it at if it was gone. Everyone I know has and uses FB Messenger and/or some other DM service so there are so many substitutes
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M o n e y
(@MoneyKorleone) reported
It’s always somebody ugly in my Facebook messenger. My hopes be let down so crazy.
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Kelly-Louise Matthews
(@KellyLouiseMat1) reported
@isawitfirst_CS by a country mile, you have the worst customer service!!! I have emailed twice, creating two cases! I have sent multiple messages on Facebook messenger and I have sent 4 maybe 5 messages on twitter and I have not had one single response!!! Someone contact me ASAP
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Eesa
(@CapHalfFull) reported
@ParallelsCares @avngmn I have the same issue which I have sent to you via DM and FB messenger. Pleas help :)
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hopeforhumanity
(@hopeforhumanit3) reported
@backlon Other than USA it is not an issue. People uses WhatsApp, signal, Facebook messenger etc. On the contrary all my family members uses iPhone but our chat choice is WhatsApp.
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Brooke Webster
(@brookewebster_) reported
@WestJet my flight is within 72 hours and I just received a last minute flight change that doesn’t work for me. I’ve tried calling and can’t get through and Facebook messenger said to change it online but it won’t let me. Please help!! #westjet #westjetflight