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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (33%)
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App Crashing (29%)
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Messaging (25%)
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Connection (6%)
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Sign in (3%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
App Crashing | |
 Wissen |
App Crashing | |
| Wissen |
Glitches | |
 Ladd |
Messaging | |
| Menomonee Falls |
Messaging | |
| Wissen |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Jebaited Blake 🐝 Vol 9 HYPE!!! ♥️🤍🖤💛
(@_RavenBranwen_) reported
@LavenderRare Right?! She was silent for almost 5 minutes after the first message said "there's a guy following me". I don't have her phone number, she was talking to me over FB Messenger.... I feared the worst and she lives all the way in Canada, so it's not like I can go help her. Scary!
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Stone Cold Jane Austen
(@hottestgirl6969) reported
I think I finally did it everyone I think I convinced enough people to stop using Facebook messenger as their primary method of communicating with me and I can shut down my goddamn fb account
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Fun with Bots
(@KarenzBotz) reported
Facebook Messenger app, Woebot and creator of help: cognitive behavioral expectations are in algorithmic replies but they
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Lindsay T
(@lindsayT_4) reported
@drinkbev I’ve tried email, Facebook comments and Facebook messenger. First complained May 27. Got the automatic “we’ll get back to you.” Have sent more since and FB messenger was just a waste of my time. Zero customer service.
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Bill Anderson
(@especiallybooks) reported
@Dollywood EXTREMELY POOR CUSTOMER SERVICE. We have repeatedly tried to contact you. Left our number in the phone queue, emailed, tried Facebook messenger and are completely unable to get in contact with a live person.
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Golden Goose Fitness
(@GoldenGooseFit1) reported
@JotForm please can somebody from your support team contact me? I’ve tried email, fb messenger, your support site and now here! It’s been 18 hours and absolutely nobody has responded- is this how you treat customers? . I’m amazed at how appalling your service is- hero to zero 😖
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MichaelaTilley
(@Stephan46136668) reported
"That's it." "What's it?" "Avan really is too trusting. Everything, down to the mysterious cousin named "Raj" approaching me on Facebook messenger in 2015, but wasn't acknowledged on Avan's professional Facebook page, until AFTER I went back to following it, in 2018? That was ALL
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Chris Mallanao
(@chrisMallanao) reported
@PLDT_Cares its been 2 days with no internet and phone service. Can't report it to your fb messenger due your ongoing system issue. please and check & help getting my service back! account no: 0230532699 landline no: 0286591028 (not working) you may reach me at 09175552401
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vin
(@Vinny_Mata) reported
from
Joliet, Illinois
@flyvolaris can I have a customer service agent help me change my flight? It’s been over 24 hours and haven’t received a response through Facebook messenger….. absolutely ridiculous
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Nina Morley Daye
(@daye_nina) reported
@SteveGriffin4 Do you need a pick up point in Orange County? I could help with that. Maybe Durham County too. Contact me through Gold book or Sarah G in the Alumni Association office or fb messenger.
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Vaibhav Singh Yadav
(@Vaibhav49443083) reported
@UnionBankTweets I wrote a message on Facebook messenger for help on 10/03/2020 and still I am waiting for a reply, what should we expect from your bank as a customer if you can’t even provide a basic customer support. From 16 months I didn’t receive any response.
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Ruthanne Sanchez
(@LouisShortXIV) reported
@MomentoAnima @bradheath I agree it shouldn’t happen but we have the consumer protection laws the GOP has forced on us. If you really want to scare yourself read the terms of service for FB Messenger.
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Lisa Miya
(@lisa_purewal) reported
@ArbitrosPendejo @JussayenJimbo @LEGOLAND_CA Good luck. So I went to Legoland hotel and they dont have a direct phone system there. Front reception said they heard many complaints but its corporate problem. Use Facebook messenger on Legoland account to get a response.
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Stella Nkl
(@StellaNkl) reported
@facebookapp when I receive a notification on Facebook Messenger I show up as online even if I am not. Why don’t you fix it? Millions have this issue. I have sent many messages to the support provided and still happens. @facebookapp
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Kara Travis
(@Ksivart) reported
@sainsburys waiting on phone and Facebook messenger for someone to help me, my order is 25 mins late!
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OG DoubleD
(@VSXSexy) reported
My man txt me 2 in the morning I woke at 5:30am sent him a very encouraging help felt txt See a damn Facebook messenger notification this po silly heaux writing me abt her man liking some damn post I instantly got mad 😡 I’m here thinking abt my man I don’t want to Fckin bd 🙄😑
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NotSoGreatApe
(@JamieLoveleaf) reported
@DHLParcelUK What gives?! Delivery due on 6th, DELAYED. Delivery due on 7th, DELAYED! Delivery was not completed despite being at position 89/90 at 19:38. You should be delivering until 20:00 as advertised. Have tried to contact you via facebook messenger, via twitter. No help!
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Nathan Burt
(@lukaburt) reported
@SouthwestAir I’ve contacted customer service before on Facebook messenger and they’ve basically told me “Too bad, so sad.” I’m kind of over sending messages when nothing will be done and we will see no compensation.
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Denise Kaye
(@DeniseLKaye) reported
There is NO customer service for @peacockTV. Subscribed today for the $4.99 service. Can only access free version. Only "help" is FB messenger. Been at it for over an hour.
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atc
(@wtbsookai) reported
ashley msged me thru fb messenger asking about my taehyun tccf pc set (i posted it for sale on txt ph marketplace) the conversation at first was smooth, and i had no trouble w them as a buyer. they opted for cod, which was fine w me. they even offered to pay a portion —
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shameyn♡
(@ShrmnEbio01) reported
@unionbankph I already sent an email and this is my case number 03090393 And also message you via Fb messenger. But no one reply. Help me get back My money. This is so frustrating 😢😢😢 @unionbankph
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🕶️💀📼🦇 Creepe Paper 🦇📼💀🕶️ 怖紙
(@CreepePaper) reported
Uhm... Excuse me, Facebook Messenger. You took away the "edit" option for photos and that's how I made my memes. Fix this.
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Hannah Wayne
(@hannah_wayne93) reported
@GrouponHelpUS I did private message you but you stopped responding and didn’t resolve my issue I also tried on fb messenger but you stopped responding on there too
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Lea
(@0x11eaea) reported
Do I know anyone on the Facebook Messenger API team? I have a colleague whose thesis work (supporting teachers in rural Cote D'Ivoire) is running into API access limitation problems; would benefit from a contact on that team.
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Salman
(@iamsalmaniqbal) reported
@Zongers Already have a conversation with zong through Twitter and Facebook messenger but the problem is still there
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Ross McKillop
(@rsmck) reported
@alexbloor Similar functionality has existed on Facebook messenger for a while. Also is it different to deleting a comment / Facebook post / tweet? Not to mention MS Exchange’s stupid “unsend” functionality. I personally don’t like it for various reasons either but I don’t think CMA issue
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Cain Kaiser
(@Bopitmaster8) reported
@OfficialEWJ94 Not recently. I have had so much trouble with apps like TikTok and Facebook Messenger. TikTok when I make a video, sometimes it just crashes, and I already told you what happened with Facebook when I tried messaging you one time. Social media sucks sometimes. That’s for sure.
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Sheshabhattar Varun
(@Varun_PMR) reported
@KTRTRS Sir, Please help me on this. I have raised a cyber crime complaint (Ack no: 23704210117538) 2 months back, where i have lost around 1 lakh through FB messenger . I have raised cyber crime complaint next day itself. But there is no improvement since last 2 months .
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Lou💧| ia
(@wanniebestgal) reported
is it just me or is fb messenger not working??? hahaha
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Darkest Timeline Leo
(@LeoDarkest) reported
The fact that I can scroll down to the bottom of my Facebook messenger chats list in least than 10 seconds is a bit sad. But that's not entirely my fault.