Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• App Crashing (36%)
• Glitches (26%)
• Messaging (23%)
• Connection (7%)
• Sign in (5%)
• Multimedia (1%)
• Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Kirchen	App Crashing	14 hours ago
Indianapolis	Messaging	2 days ago
London	Messaging	3 days ago
Township of Evan	Sign in	4 days ago
Columbus	Messaging	5 days ago
Lewiston	Messaging	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SHOP2712.CA (@Shop2712) reported 30 seconds ago

  @WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!

• 
  AlanJ (@Alan_J) reported 39 seconds ago

  @BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined

• 
  Colin Gelsthorpe (@ColinGelsthorpe) reported 3 minutes ago

  @TravelodgeUK How would one make a complaint about bad service in a Travelodge. I have tried Facebook messenger only to be ignored ?

• 
  Karen Yao (@caramelsunrise) reported 8 minutes ago

  @aynbernos Same issue when I inquired sa new gym sa ortigas / pasig area~ I told them no, and that I'm not comfy with calls, and I kept asking for specifics nalang via fb messenger. teehee

• 
  .mp3Neptune (vaporwave artist)🌌 (@mp3Neptune) reported 12 minutes ago

  @TianaHRR fr, especially over the internet it's such a weird expectation. that's something i've always had an issue with with, like, FB messenger and Discord n stuff, they imply that im just available all the time whenever anyone wants me, which is absolutely not the case haha.

• 
  Gra-ke⁷ 😏😼 (@Grake) reported 14 minutes ago

  @enjoyGLOBE i cannot track my request in your globeone app, FB messenger couldn't address my concern. help please.

• 
  Jurassic Fibre (@jurassicfibre) reported 15 minutes ago

  We're experience a few issues with our phonelines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.

• 
  Steve Graham (@Stevie_G5456) reported 19 minutes ago

  @SkyHelpTeam how do I actually get to speak to a real person on Facebook messenger? I have a specific problem that can’t be fixed by troubleshooting pages, yet all I’m getting is “speak to other customers”

• 
  MAMORI 'ㅅ' BAEK (@mamoribaek) reported 20 minutes ago

  "anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"

• 
  KAREN WILLIAMS (@williams57111) reported 21 minutes ago

  @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

• 
  Trufaglu 🇫🇷🇻🇳 (@ATPouxe) reported 23 minutes ago

  @MaxWinebach @jasonwoodmansee Have the same issue with FB messenger, selfies are terrible

• 
  The Marvelous Mr. Malone (@MPMALONE) reported 26 minutes ago

  @AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.

• 
  Nick (@NcWI43) reported 27 minutes ago

  @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

• 
  Richard (@Richard87558021) reported 28 minutes ago

  @RepAdamSchiff Let's prove who is the lairs and the real laws breakers are that would be the ones in Washington DC yes I know all the news media Facebook messenger and Twitter helping you just liked the FBI US Marshalls CSI CIA secret service and ECT time too prove all of you guilties

• 
  Kunal Kashyap (@KKash_yap) reported 31 minutes ago

  @GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U

• 
  Merri-Berri (@MaryBremner8) reported 37 minutes ago

  @MWEBTweets @mweb We where on the phone nearly 2hrs a week ago the second call your tech’ advised that a tech’ would come out & check no one came. We call weekly due to the pathetic speed -we PAY for 100up/down & never get close! I have forwarded all pvt. details of account holder on FB messenger!

• 
  James Meads | Procurement Software (@jmeads78) reported 39 minutes ago

  @airfrance Tried to contact you via FB Messenger yesterday and nobody has responded. Your WhatsApp chat channel doesn't work from a Bulgarian phone number. Truly awful service levels.

• 
  Donna Lavery (@Canadienne1978) reported 41 minutes ago

  @SportsDirect_CS I've been trying to contact customer service via Facebook messenger. I got an initial response from someone saying they will look in to it and have heard nothing since. My order was sent to my old address (my fault), and apparently returned to Evri?

• 
  Jim Wikel (@jim_wikel) reported 44 minutes ago

  @BoostCare More lies from Boost Mobile customer service. I asked a rep if they were aware of the cyber security attack on their parent company and I was told no. Boost Mobile has blocked me from messaging them on FB messenger and from commenting on the Boost Mobile FB page.

• 
  Becki_withgoodhair (@Rebecca22045346) reported 45 minutes ago

  @hibry06 Wouldn’t suggest it I placed an order 2/13 tracking says never picked up and no one answers phones, emails or FB messenger and I really want my stuff instead of fighting to dispute chargers. My husband got me some at Christmas no issues and loved them so much. Very disappointed.

• 
  TomasSanchez (@TomasSanchezIN) reported 49 minutes ago from Lawrence, Indiana

  @metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.

• 
  Bean Le Moo (@BeanLeMoo) reported 49 minutes ago

  Tech help needed - how do I get messages on WhatsApp, fb messenger and iMessage not to show up a preview of the message when my phone is locked. Can’t for the life of me sort it …brain is not functioning today. But I need to make sure mini moo doesn’t see contents of anything

• 
  Craig Lewis (@yebocraiglewis) reported 49 minutes ago

  I see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!

• 
  CCB💖🌌𝕮𝖔𝖓𝖌𝖗𝖆𝖙𝖘 𝕿𝖆𝖐𝖆𝖘𝖚𝖌𝖎🌌💖 (@B4dd1eAng3l) reported 53 minutes ago

  @GrandDreamr @BeTheOne291 Yeah first dude messaged me on ******* FACEBOOK MESSENGER and said "my girlfriend broke up with me and I'm sad...can you suck me off to help me feel better?" ITS TWO IN THE ******* MORNING!!!

• 
  jane walton (@janewalton10) reported 53 minutes ago

  @BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!

• 
  Elke (@elke_wtf) reported 56 minutes ago

  Is FB Messenger having an outage?

• 
  Let the beauty of what you love, be what you do. (@BBSewsandGames) reported 56 minutes ago

  Anyone else having problems with Facebook Messenger? I can't seems to get it working. 🤬

• 
  Habeeb Ganiyu (@HabeebGaniyu3) reported 58 minutes ago

  @JaizBankNG I contacted your customer care service via Facebook Messenger since Monday. No positive response till now and my money has neither reflect in my account or being refunded to the sender bank.

• 
  Danny Loose (@loose_danny) reported 58 minutes ago

  @JuicyGirls7 Send me a friend request on Facebook messenger, then we will chat and get down to buisiness

• 
  Faerybhee (@faerybhee) reported 60 minutes ago

  Facebook Messenger, Whatsapp, Viber, Instagram messages, Twitter, Telegram, texts, and if it calls for desperate actions, a phone call. When one friend would not even reply or communicate that poses a problem. There were times we had to go to their places to check on them.