Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• Messaging (44%)
• Sign in (18%)
• Connection (17%)
• App Crashing (16%)
• Glitches (4%)
• Multimedia (1%)
• Video (0%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Villasavary	Connection	18 hours ago
Paris	Messaging	2 days ago
Brussels	Messaging	2 days ago
Benoni	Messaging	4 days ago
Paris	Connection	4 days ago
Tours	App Crashing	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Principal Ava’s DoppleGanger (@LenValyrian) reported 2 minutes ago

  Guys I just got one of the dads to sign the passport consent form and send over all documents through fb messenger! He asked if we could help bring him back together with his son! I’m crying I feel INVINCIBLE

• 
  Living in my bubble ⁷ (@bubblychiq21) reported 3 minutes ago

  @PLDT_Cares We've already lost our internet connection seven times this year. Do you really think I haven't tried contacting PLDT Cares through FB messenger? All I keep getting is that the issue has been escalated. But honestly, I don't feel any sense of urgency from your side.

• 
  Paul Juson (@JusonPaul) reported 4 minutes ago

  @DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!

• 
  Onwa_Nnewi (@Kene_Nnewi) reported 4 minutes ago

  When she gave a yahoo boy her Facebook login...I woke up in the morning to send her message on FB messenger instead of usual Whatsapp and saw pictures of a white man.... Facebook name and details changed....I called her she said the guy na her friend and regular customer...he needed urgent Facebook account so she had to give hers to him.... You see all this Nekede poly girls that's doing online vendor....Mmadu adiro fa na ime chaacha.

• 
  The Marvelous Mr. Malone (@MPMALONE) reported 7 minutes ago

  @AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.

• 
  Waseem (@waseemali840) reported 7 minutes ago

  @easypaisa My account blocked 2 years ago still blocked many times I contact easypaisa through email and fb messenger but problem not solve although I sent everything which they want

• 
  𝕵𝖚𝖑𝖊𝖘 💕 (@Jules_1022) reported 12 minutes ago

  I’m just now going through my fb messenger while I was in the hospital and I didn’t realize how many people reached out to me while I thought I was down and out …..

• 
  Neon Lee (@neonarzaga) reported 14 minutes ago

  @enjoyGLOBE Is your service not centralized? I applied for Plan 599 at SM City Iloilo, but Plan 999 was processed. I already reported this via FB Messenger, yet I’m still told to visit the store. Very inconvenient and poor service.

• 
  joyee (@metawinfailok) reported 17 minutes ago

  is fb messenger down

• 
  MAMORI 'ㅅ' BAEK (@mamoribaek) reported 18 minutes ago

  "anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"

• 
  drei (@_Chibinasu_) reported 19 minutes ago

  Fb messenger is currently not working thank god for fb lite

• 
  Brian (@Brianbgood) reported 22 minutes ago

  @Allegiant I am a Allegiant MC holder. The chat on your website has never worked and no one will answer the 702 #. I have serious concerns about this card but literally can’t find the answer in the FAQ and there’s no one to ask.. even tried FB messenger… help!

• 
  KAREN WILLIAMS (@williams57111) reported 23 minutes ago

  @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

• 
  iouri (@george305610) reported 23 minutes ago

  @facebookhelp_me Helper help me , I cannot contact my daughter, nobody cares , disconnected my fb messenger, support not responding. No support

• 
  GG (@GG4424) reported 25 minutes ago

  I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

• 
  Lutz Creative Group (@LutzCreativeGrp) reported 26 minutes ago

  @mediatemplehelp @UnniKri65860918 Your chat system is NOT 24/7. I was on there for 40 minutes without any indication whether I was in queue or not. I pay for Fully-Managed VPS service and cannot get anyone via phone, chat, text, FB messenger to respond. I have MULTIPLE websites across MULTIPLE accounts DOWN

• 
  Bogna von Netzbruch (Autonomia Wieniawa) (@BognaExecutrix) reported 29 minutes ago

  @MNSecofState @MNSecofState @MNSteveSimon Waiting since February 8 for a response on an important business matter. Follow-up emails and FB Messenger sent – no reply yet. This is causing significant issues. Please check. Thank you.

• 
  ♡Isabel♡ (@isabelTPRFAN) reported 29 minutes ago

  Not me panicking because fb messenger logged me out. 😭 @facebook fix your ****😭😭😭

• 
  Deano NUFC (@ConsettBlackFC) reported 34 minutes ago

  @VOXI_UK I'm trying to contact you on voxi webchat, sent you a dm on here and Facebook messenger and nothing. Your service is shocking.

• 
  rowan 🦇 (@crystalcoffins_) reported 34 minutes ago

  help is anyone else on fb messenger and can’t send tiktok links anymore and keeps getting “access denied”

• 
  Monte Warden (@MonteWarden1) reported 40 minutes ago

  @Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.

• 
  Nick C - Workouts & Travels (@nickcpicks) reported 42 minutes ago

  @doctorcalf @Michelle_812_ If people think we have privacy in the year of flock cameras, TikTok & Apple having components made in isreal they deserve whatever happens To be fair FB messenger got in trouble in 2010s for access microphones on phones so it’s a known issue / thing.

• 
  Boxer dog... (@MarleyBoxer14) reported 46 minutes ago

  @BandQ the Doncaster store to get their act together. Damaged water butt delivered Friday, returns form with other customer details inside damaged order left with me. I’ve emailed, B&Q FB messenger emailed the store no end of times. No response yet GDPR has been broken, 6 days!!!

• 
  Neon Lee (@neonarzaga) reported 49 minutes ago

  @enjoyGLOBE I applied for Plan 599 at SM City Iloilo, but Plan 999 was processed. I already reported this via FB Messenger, yet I’m still told to visit the store. Very inconvenient and poor service.

• 
  Richard (@Richard87558021) reported 50 minutes ago

  @RepAdamSchiff Let's prove who is the lairs and the real laws breakers are that would be the ones in Washington DC yes I know all the news media Facebook messenger and Twitter helping you just liked the FBI US Marshalls CSI CIA secret service and ECT time too prove all of you guilties

• 
  karlo de la cruz (@zurcaledolrak) reported 53 minutes ago

  @eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.

• 
  Jim Graham (@jimgraham) reported 53 minutes ago

  Cannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.

• 
  Ian Tregale (@IanTregale3) reported 59 minutes ago

  @EE I would like to but I'm having issues with my Twitter Messenger but I have sent a message on the Facebook messenger app

• 
  Darren Ryder (@dazryder) reported 1 hour ago

  @DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.

• 
  Daniel Day Jewish (@DanielDayJewish) reported 1 hour ago

  Meanwhile @facebook's help section mentions that this is specifically a risk but not that you or they can do anything about it Other reports say that the link goes directly to a site that looks like settings in FB messenger, so users never know that they've left FB's sites