Is Facebook Messenger down?
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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (40%)
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Messaging (31%)
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App Crashing (20%)
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Connection (5%)
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Sign in (3%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
Messaging | |
 Wissen |
Glitches | |
 Litchfield |
Messaging | |
| Wissen |
App Crashing | |
| Clermont |
Connection | |
| Ashburn |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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machoxnacho
(@AkritiManwani) reported
@ZARA_Care Literally impossible to get in touch with customer care. Horrible service. Chatbot is basically useless and there's no replies on Twitter or Facebook messenger
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Daniel Honaker
(@HUMBLExSWAGGER) reported
@Facebook can someone help me with disabled Facebook payments? I need my payments to work through Facebook messenger.
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JackGordon
(@JackGordonYT) reported
Since when is Facebook messenger a streaming service? Like I get these ads and maybe I would try watching the show accept my Facebook messenger is just a messaging app like I wouldn’t even know how to access them
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🌸 h a n a 🌸
(@itshanagee) reported
Is fb messenger down?
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Will Phoenix
(@Will__Phoenix) reported
@SKYserves also, when will the Facebook messenger service work again? I need a copy of my bill, but the bot isn't even seeing the messages
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Mavie Vedania
(@Mavster24) reported
@SKYserves You said service was back on at 2:30pm yesterday but till now Wala. No answer from Customer service via hotline, no response from FB messenger, here Twitter only asked for account number Tapos seen zone na. We really need our internet for work today please!
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Sarah Knapper
(@the_knapster) reported
@SkyHelpTeam From Facebook Messenger: "Unfortunately, due to reduced call centre staff, there are no agents available on this service." Dana Strong has a lot to answer for. 1 hour 4 minutes waiting Live Chat now. More like Comatose Chat.
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Kerry Hall
(@kerry_khall) reported
@ow4kids re order ref 21843. I have an issue with my order - shorts received instead of trousers... Tried calling, no answer, email - no reply, fb messenger, no response. Please reply so we can sort. Thank you
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Christopher Hill
(@thebundok) reported
@KLM Hey KLM, my wife has been trying to get a response from your customer service, regarding her flight in two weeks, for over a week. She has tried phone, imessage and FB Messenger and each has been ignored! Please respond!
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Holly
(@ImagineThis1993) reported
2 much happening on my fb messenger. I don't want to read it right now. Buttock/hip muscle hurts. Thought the swimming would help, but something is wrong. It's been over a year now so I guess it's not going to get better.
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Relish Weight Journey
(@Rel_weight_loss) reported
@CampBestival I've tried to get on touch via email and Facebook messenger. Could someone help with a query please?
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LadyD
(@tesscraw) reported
So this is odd issue. LG Stylo phone refuses to connect to internet or show new posts in apps or even messages in fb messenger (cannot even connect to pokemon go or other stuff on wifi) But works perfectly fine once i turn off the wifi. Wtfh phone?
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NOEL
(@NOEL58783651) reported
@iAmNehaKakkar Madam I message u in here and on fb messenger regarding I need some help to pay my kids school fee but still I waiting your response?
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Ankit Verma
(@v_ankit21) reported
@ZARA_Care It has been a nightmare to speak to Zara customer service. I do not understand why they do not reply on chat. Even they do not reply on Facebook messenger. Firstly, you sent a pair of poor quality shoes. Secondly, you guys have poor customer service. STOP FOOLING!!!!
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pine 🦕
(@dewberrymoths) reported
every now and then i remember an old mcyt who yelled at me over facebook messenger when i was 11 because i had a **** computer and offered to help him edit his videos :/
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CHMR Chief Meteorologist James Follett
(@CHMRweather) reported
@TFDiDesign Please msg me ASAP!! I have been having problems with buying the PACx and have yet to hear back on Facebook messenger, this is starting to bother me... and would like resolved asap, please! I would like to try and give a good review about TFDi, I can't if no reply
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Steven Tan 🇲🇾🇵🇭
(@steventsh) reported
Globe support chat on Facebook Messenger is really good for nothing. Been trying to get help for a week but nothing helpful came my way. Couldn’t even actually chat with a support staff. Not very nice to deceive your customers like this. @talk2GLOBE
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Sadia Alam
(@Sadiaxo) reported
@WestJet Trying for an hour to open a chat with a real person on FB messenger chat and there is no way to get help with my cancelled flight. Please assist!
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antoinette
(@4nt01n3tt3_) reported
@maya70249932 well she asked my mom for a ticket to come out here and she had messaged her on facebook messenger to say her phone is completely broken(?) and she's been MIA since
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Body Like Lady Tsunade
(@irvankaa) reported
Oh yeah, last week I blocked someone on Facebook messenger (right 😮💨) after they told me they didn't care about my apology, then they tracked my IG DOWN to DM me and continued to be big mad about said thing they didn't care about...😮💨
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Erica Marie
(@erica_marie1130) reported
--rid of Facebook and Facebook Messenger would help. It did; tremendously. But, not enough. I'm removing what no longer serves me. And right now, that's Instagram and Twitter. I'm not leaving for good. I'm just gonna log out, and stay away for awhile. Who knows how long that--
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Veliko Tarnovo Trips
(@TarnovoTrips) reported
@bookingcom #bookingcom How come there isn't any live chat or direct phone number to call you at for countries like Bulgaria??? Not even a Facebook messenger!? I had signed a partner account in Bulgaria, Europe and there isn't any help for us whatsoever!!!!
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David Adkins
(@DavidAd97423135) reported
@pokeAK101 So Facebook messenger is the problem lol been playing since day 1 with messenger on also never been a problem
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Michelle Kent
(@thewire7) reported
@LookfantasticCS Hi Rebecca, you contacted me on FB messenger and I’ve responded so please reply to me on that. I’m becoming exasperated with the shocking service.
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Stuart Celarier #BlackLivesMatter
(@vstuart) reported
@markrussinovich Do you have Facebook Messenger installed? My friend mentioned a rare disease and within a few minutes I started receiving ads regarding that disease. I was not running the app at the time. One of too many coincidences. I uninstalled Messenger and never had the problem again.
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Emily Williams
(@gw_emily) reported
@laaleen *Hugs*. Just wanted to check in case anything else was up. Just message on FB messenger any time you are feeling down. Might not reply immediately but will get back to you. Xx
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Wards Property
(@WardsProperty) reported
I tweeted yesterday as I was awaiting delivery of my order, ignored by Facebook messenger, Twitter DM, we placed the order on the 16th of July order number 101840646 I have DM to you but have not had any response, even the DM you requested ignored. SHOCKING CUSTOMER SERVICE 🤬
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just ******* kill me🏴✨🦈💕
(@yaydumpsterfire) reported
👵🏻: “Oh okay well I saw online that phone companies are censoring text messages.” Me: “Phone companies don’t have Terms of Service like Facebook does that censor what you’re saying. Phone companies don’t monitor that. Unless you’re on FB messenger you won’t be censored”
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Todd Alström
(@ToddAlstrom) reported
from
Los Angeles, California
After receiving zero help from Facebook for years, I was finally able to remove the “Get Started” bot button on of Facebook Messenger for Business. People were treating me like a 🤖. Annoying AF. 😖 Thanks, Cromwell Bayon and @getpostman. I feel slightly more human again.
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Henri Isufllari
(@HIsufllari) reported
@airfrance Hello, I need help locating my lost baggage. I have tried to contact you via fb messenger since yesterday and no response. I have used the world tracker and it says "The system cannot locate a file for your entry, contact your airline for more information" Please help!