Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/20/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (37%)

    Messaging (37%)

  2. Glitches (36%)

    Glitches (36%)

  3. App Crashing (16%)

    App Crashing (16%)

  4. Connection (6%)

    Connection (6%)

  5. Sign in (4%)

    Sign in (4%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWissen Glitches
GermanyVelbert Glitches
GermanyWissen App Crashing
GermanyWissen Glitches
GermanyWissen App Crashing
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • claritysabbath Clarity Sabbath (@claritysabbath) reported

    Let me add that I was completely unaware of any of this - all I knew was that the damn things were taking forever. I called customer service a couple times but only got the robots, who said the package was on its way. Finally, I got a live person on FACEBOOK MESSENGER.

  • CentSolomon15 In Tiffany Uy I Trust (@CentSolomon15) reported

    is freaking facebook messenger's down againnnn??

  • shelbystarcher Shelby Starcher (@shelbystarcher) reported

    I had a girl come after me on Facebook messenger for “talking to her man” and she sent me screenshots as “proof”........ The screenshots were of me turning him down. LMFAO. #embarrassing

  • JessicaNacario3 Jessica Nacario (@JessicaNacario3) reported

    @GlobemyBusiness Knowing that you have disabled direct access to customer service agents, at least have the decency to answer your clients through fb messenger, twitter or your mobile apps. As it is, you just completely ignore us customers. @talk2GLOBE @enjoyGLOBE

  • ShanMc78 ShannonMc (@ShanMc78) reported

    I don't care about nicknames, Facebook Messenger. I care that my kids could stay in contact across continents. My US military son cannot speak with his little sisters anymore because of this. @MessengerKids Fix this!!! #supportthetroops #supportmilitaryfamilies

  • omahariptic 嶋崎 @ Resident Annie Simp // ANNIE SUPREMACY (@omahariptic) reported

    is facebook messenger down again wtf

  • RiioOnTwitch Rio VE (@RiioOnTwitch) reported

    OH GOD MY DAD IS SPAMMING ME WITH TIKTOKS THROUGH FACEBOOK MESSENGER. HELP.

  • pao1a Paola Deles (@pao1a) reported

    @Converge_CSU how do I reach you for technical problem? 3 days now without internet!!! Your hotline can’t be reached and your FB messenger won’t let me make a ticket. Help!

  • tescomobile Tesco Mobile (@tescomobile) reported

    @Julestramonto Morning Jules, I'm very sorry about this. As advised on Facebook Messenger, a member of our Concerns Management Team are due to call to discuss this with you further and do everything they can to help - Callum

  • paulabagwell3 Paula (@paulabagwell3) reported

    I’m trying to calm down. Normally FB Messenger is harmless stuff on my feed. Today, someone sent something from Parler. My adrenaline kicked in , I had to keep my cool. I just said, “Sorry, I don’t do Parler.” This person never posts anything otherwise, blindsided here!

  • NmAStrTs Nem FS (@NmAStrTs) reported

    Down nanaman fb messenger?

  • ShanMc78 ShannonMc (@ShanMc78) reported

    I don't care about nicknames, Facebook Messenger, I care that my kids have been able to connect for over a year across continental and now they can't. @MessengerKids Fix this!!

  • HaqueAkhtar Akhtar Ul Haque (@HaqueAkhtar) reported from New Delhi, National Capital Territory of Delhi

    @AskPayPal pathetic service, I rcvd a msg on FB messenger dat we can't do anything regarding d permanent ban thing even though I haven't done anything illegal or sumthing which can be flagged off. Really dissatisfied & disappointed wid PayPal. Will not recommended any1 to use it.

  • Cypher06535117 Cypher (@Cypher06535117) reported

    Talking to Globe is like talking to a brick wall. I thought it's just probably an issue of bad top management and 0 fault of customer service reps... after talking to their service rep via FB messenger, I'm not so sure anymore... @talk2GLOBE #ResignErnestCu

  • 4everyammi Hide En Seek (@4everyammi) reported

    facebook messenger browser not working well

  • cognosko paladins are gay (@cognosko) reported

    i deleted the fb messenger app since i barely use it anyways and i just cant cope with this person at all. i know i probably read into it, but it was just incredibly hurtful. i don't want to be friends with someone who tells me im not the only one with problems.

  • MoonUni20106232 Moon Unit (@MoonUni20106232) reported

    @instagram Oooh I know fb messenger customer service?

  • iamsimplyash Ashley Henderson✨ (@iamsimplyash) reported

    Can someone help me figure out how I can watch @iamcardib Cardi Tries on Facebook messenger?????

  • summer7570 spring (@summer7570) reported

    @GinnyLouNW @NicolleDWallace No..not Facebook..email. She sent it on fb messenger to my daughter. I need to take it down.

  • Lewis_Mingle3 lewis mingle (@Lewis_Mingle3) reported

    @uoeurope after having no response on Facebook messenger and neumerouse issue with your online orders and returns I would like to make a dormal complaint. Please send me the proceedure asap.

  • shelbystarcher Shelby Starcher (@shelbystarcher) reported

    I had a girl come after me on Facebook messenger for “talking to her man” and sent me screenshots.. The screenshots were of me turning him down. LMFAO. #embarrassing

  • ryetalksabout Bruhh (@ryetalksabout) reported

    Down ulit ang FB Messenger???

  • tarajhing1 _tarajhing (@tarajhing1) reported

    @SKYserves I have another problem to report! I am trying to connect in your FB messenger but my message cannot be processed. I am also trying to call your hotline but it’s useless! This is already our second account that has a problem! Action on this ASAP!

  • jairus13 Jairus Nefthali Caparas Sagnip (@jairus13) reported

    @enjoyGLOBE @talk2GLOBE , how worst can your customer service in twitter and facebook messenger go?

  • MoonUni20106232 Moon Unit (@MoonUni20106232) reported

    @FBBusiness It would be a miracle if Facebook actually offered support. Chat support? Email? Dms? Something would be nice. Just denying ads with no explanation. Also the fb business help center ui is terrible. Contact support just links to faqs no chat or email. Fb messenger? Nope

  • foxthekidd siopao (@foxthekidd) reported

    facebook messenger is down yawa

  • Maveric72113845 Maverick (@Maveric72113845) reported

    @RevolutApp Ho do I chat with customer support of Revolut? The instruction i get on the auto reply in fb messenger upon contacting Revolut doesnt help. I do not see any way how the instruction is applicable in my revolut app. Couldn't find option to contact chat support from app on my phone

  • MikeyDornan Michael Dornan (@MikeyDornan) reported

    @SuperdrugHelp Hi, I have an issue with an item delivered and haven’t heard back from the Facebook messenger in 3 days. Can someone reply please?

  • Dani34019868 DangerD4N1 (@Dani34019868) reported

    Hey, Am I the only one on Facebook messenger and Facebook that has a glitch where the language is Chinese simplified? 🧐🤔

  • DanielJUK Danulous J 🎄🎅 (@DanielJUK) reported

    @siggster apparently the new project is to make whatsapp / instagram messages and Fb messenger one messaging service but on each app ugh. I just knew you would love that!