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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (34%)
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App Crashing (28%)
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Messaging (25%)
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Connection (7%)
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Sign in (4%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta |
Messaging | |
| Skandia |
Connection | |
 Manchester |
Connection | |
 Rennes |
Connection | |
| Sheffield |
Messaging | |
| Kennesaw |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Fun with Bots
(@KarenzBotz) reported
One example of steam from Facebook Messenger app, Woebot Labs (2018), the mirror There are far from the help us about what
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lakhbir sekhon
(@lakhbirsekhon02) reported
@FlySwoop I have a family Emergency so wanted to talk to someone to find a solution but swoop do not have customer service number. On Facebook messenger I am wasting my time with an automated reply machine. ME OR ANYONE I KNOW ARE NEVER GOING TO FLY SWOOP AGAIN.
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Zen Media Agency
(@ZenMediaAgency) reported
@WebHostFace I need help regarding my website. Your live "24/7" support chat is not working, your phone calls are going straight to voicemail, your facebook messenger has auto reply set with no further response. This is an urgent matter!
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AfrikaAloo
(@UAlowonle) reported
@OLUWATOYINSALI2 @JirehSamuel2 @IkejaElectric Facebook messenger, I have always resolved series of issues even when we no dey get light for night for about 3 months. It was resolved immediately
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Mike Dack
(@dackmike84) reported
@Beer52HQ @stone Be cautious, I ordered two mixed, took funds from my account now notifications saying problems with delivery, the delivery company hasn't received order, contacted beer 52 etc, via email, contact form and Facebook messenger BOTH WITHOUT LUCK), I'm owed products!!!
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Hannah Foster-Roe
(@HannahF_R) reported
My favourite thing is when a stranger grossly invades my privacy by tracking me down on FB Messenger to mansplain why I "might want to consider" a different angle on a topic I've not even written about. God grant me the ***** of such a man.
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💫
(@teresasellscars) reported
@boxycharm has super predatory billing practices and zero customer service, if you were wondering (they quite literally blocked me on Facebook messenger for complaining). Stay far, far away.. Allure beauty & Ipsy are both so much better. #boxycharm #scam #predatory
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Zen Media Agency
(@ZenMediaAgency) reported
@vsharlanov @VAmpersand I need help regarding my website. Your live "24/7" support chat is not working, your phone calls are going straight to voicemail, your facebook messenger has auto reply set with no further response. This is an urgent matter! @vsharlanov
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Zen Media Agency
(@ZenMediaAgency) reported
@WebHostFace I need help regarding my website. Your live "24/7" support chat is not working, your phone calls are going straight to voicemail, your facebook messenger has auto reply set with no further response. This is an urgent matter!
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k e l
(@meus_mama) reported
Since I updated my phone, my fb messenger is so delayed. It takes so long to send messages and wont show new messages I receive or update group chats until hours later. How do I fix this? I’ve deleted and re-downloaded numerous times. Is this happening to anyone else?
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Zen Media Agency
(@ZenMediaAgency) reported
@WebHostFace I need help regarding my website. Your live "24/7" support chat is not working, your phone calls are going straight to voicemail, your facebook messenger has auto reply set with no further response. This is an urgent matter!
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The Blazer Dragon
(@TheBlazerDragon) reported
Got a second threatening message from Facebook messenger and by this point I'm ******* sick and tired of people pulling their problems on me sort them out your ******* self
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ＰＡＵＬＡ
(@QuesoDePaula) reported
@LiveSmart @SMARTCares ineffecient FB messenger service as well as DM service. Are there no proper channels to reach you regarding our concerns? Your hotline numbers are STILL unreachable. Unbelievable.
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Conan McKegg 🇺🇦🏳️🌈
(@ConanMcKegg) reported
@Zaphryth I don’t think there is. Voda has completed their side. @SparkNZ messaged me on FB messenger at 7:30, I replied and haven’t heard back since. Now it’s showing as offline. Really not a great customer service experience here from either SP.
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Christina Veitch
(@ChristinaVeitch) reported
@first_son__ @HSBC74 @eon_next I sent a message on Facebook messenger just before and got a response almost instantly and now my issue has been solved ..
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Allie Wharf
(@alliewharf) reported
@eon_next so you’ve put me on the highest rate possible even though i pay by direct debit and why is it not capped at 0.34kwh. Like everyone else i have whatsapped, called, fb messenger, emailed. Help us. @MartinSLewis please can you help?
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Tj chaloner 💙
(@TjChaloner) reported
@BritishGasHelp Done - been waiting since last Thursday for a reply on Facebook messenger about another issue
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Jia Marie
(@JiaMarier) reported
@CebuPacificAir what’s your hotline number? I need help with my son’s ticket. No live agent available via your facebook messenger.
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Mandy Kenyon
(@MandyKenyon1) reported
@WarehouseUK I've spent 5 hours trying and failing to place an order. You have now taken my money but still not confirmed my order which I need tomorrow. 2 separate reps on Facebook messenger have failed to address the issue. Please contact me asap
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The Dark Lord
(@TheDark05836591) reported
@Qantas so after several requests for help re my money card overseas via the App, FB messenger and here on Twitter- still NOTHING!!! 3 weeks ago I asked for help!!! Not even acknowledgement of same. 3 weeks!!! Thanks for nothing. What a failure you have become #Qantas
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Jen
(@Jenknoxie) reported
@EON_SE_en been waiting for a response via FB messenger since Sunday,bit excessive can someone please help.
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StrixWar
(@StrixWar2) reported
@sondesix All my family members have iPhones besides my dad who uses Facebook messenger anyways because service sucks where he lives
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Yogesh Prajapati
(@Yogeshpdba) reported
Finally i was able to get hold of the support thru FB Messenger and there was issue with membership type which was corrected.
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Linda eg
(@eg_linda) reported
@cmclymer My son no longer has a phone, but I use his FB messenger to let him know I love him and I am here to help. Hannity just torched himself, every family with addicted members felt the blow.
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MODERN MACHINES 🇺🇦
(@ModernMachines) reported
I’ve flown a lot of miles and I can without a doubt say that @airfrance @AirFranceUS has the worst customer service of all airlines. The only real way to get in touch with them is through FB messenger 🤯🤯🤯
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Jenny Houle
(@JHoule5) reported
Does it highly bother anyone else when people 👍 you on Facebook messenger or do I need help
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Kevthe11111
(@kevthe11111) reported
@BritishGas @DavidKeatley2 We are still awaiting a response as we had a serious complaint we were told you would call yet you thought it was appropriate to just close the complaint via Facebook messenger! Disgusting service
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Donata
(@leilhydarby) reported
@raissawriter I am using my phone from the Phils. No SIM card. My wifi/internet naman. I can used my FB messenger to audio/video calls. Wala pang bayad. Still sa mga malls at airports may signal din. No problem. OBTW I have also my registered SIM Card here in the US.
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Maria
(@MrsDevenny) reported
@sseairtricity I need to dm you an issue I’m having. Getting no reply on Facebook messenger or no callback from callback service
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Chris Dux
(@ChrisDux) reported
@CazAusie @Qantas The customer service location was Fiji and South Africa depending on the time I called. Anyway, the issue has finally been resolved. The call centres were useless, my positive result RE my claim was achieved via Facebook messenger in just a few days!