Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 03/05/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Glitches (34%)

    Glitches (34%)

  2. App Crashing (29%)

    App Crashing (29%)

  3. Messaging (25%)

    Messaging (25%)

  4. Connection (7%)

    Connection (7%)

  5. Sign in (4%)

    Sign in (4%)

  6. Multimedia (1%)

    Multimedia (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWissen App Crashing
GermanyWissen App Crashing
United StatesAtlanta Messaging
United StatesSkandia Connection
United KingdomManchester Connection
FranceRennes Connection
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • dpence1978 𝕯𝖆𝖛𝖎𝖉 𝕻𝖊𝖓𝖈𝖊 (@dpence1978) reported

    @SmutLisa My wife and I will use FB messenger sometimes because service where I work sucks but I can get on their WiFi.

  • CheapTicketsNL CheapTickets.nl (@CheapTicketsNL) reported

    @clv_clive @wizzair Dear Roman, Kindly I ask you to contact us via Chat or Facebook Messenger or twitter Messenger for any further assistance We are available from Monday to Friday starting from 09:00 till 17:00 Kind regards Flugladen customer service Mohamed

  • tiacalenture Tia Calenture ♉ ⛲🚭😷💉⛥खोया ढूंढो हमने घर जाऊंगा (@tiacalenture) reported

    @ThumbWarriorDX In 2018 I upgraded my phone plan to include overseas calls. I had a terrible time hearing them, got cut off... The video quality was very very pixelated aliens. I always had better luck with calls through the apps: facebook messenger, whatsapp, hangout (now dead), instagram, etc.

  • AshBulldogLagon Ash Bulldog Lagon | FL!P𝑡ℎ𝑎𝑡 - LOOΠΔ - 이달의 소녀 (@AshBulldogLagon) reported

    Hi @PLDT_Cares any updates on my concern? It's passed 24 hours, and no calls or field technicians dispatched. Is my concern or internet issue so baffling that it took 17 days to decipher? Not to mention the rude customer support from Facebook Messenger Chat.

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    Figure 2 shows how this level of help: cognitive behavioral expectations are designed as a Facebook Messenger app, Woebot

  • Maryshadenough2 MIDTERMS MATTER! (@Maryshadenough2) reported

    @tomcat23ta I’ve never met him, so I be a friend of moms reaching out, this is all happening on FB messenger. So frustrating, I just checked she sent a message an hour ago still saying she needs help.

  • rakeshzaroo Rakesh Zaroo (@rakeshzaroo) reported

    @Ola_Mumbai @Olacabs Pathetic Customer service... Shared all details on FB messenger 5 days back now no response.

  • lostanghiari lostanghiari (@lostanghiari) reported

    @lifetronics @BreezeAirways Crew was great, but do not lose your baggage with them. They have zero in-person customer support and everything is through text or Facebook messenger. I've still not had my issue resolved.

  • JohnNorton30 John F Norton Jr. (@JohnNorton30) reported

    Update - Tuesday afternoon, I've fixed login problems and restarted being on my @UN Chief Executive media accounts Facebook,Facebook Messenger, Whatsapp Messenger.

  • MclouisWilfred McLouis Wilfred (@MclouisWilfred) reported

    @HawkitNg Good morning sir,I have reported my complain through your Facebook messenger but no response from your end and the customer is on my neck Pls sir help and rectify the situation on ground. My username is Mcopolo. Thanks.

  • madmac2154 mnm (@madmac2154) reported

    @KLM Hi, I’ve been struggling to get ahold of customer service for quite literally weeks. The phone lines are always down and Facebook messenger and what’s app only ever give me a robot. I never actually speak to an agent. I’ve sent a DM about our issue.

  • LarissaSharp4 Larissa Sharp (@LarissaSharp4) reported

    @Qantas Hi I had a really lovely customer service rep helping me with a query regarding flights for my baby with medical issues. It was on FB messenger yesterday. They initially came back straight away but I msgd again last night & haven’t heard anything back.

  • Chadflenderman8 Chad Flenderman (@Chadflenderman8) reported

    @reef84 I reached out via Facebook messenger on Sunday about a quality issue and have not heard back.

  • VenningRosie Rosie Venning (@VenningRosie) reported

    @AXS_UK been waiting for nearly 2 months for my sales payment of £179 I have contacted Axs via email , live chat and Facebook messenger and have had nothing but usless replies and no updates. How can you justify this and the awful customer service its appalling . #wantmymoney

  • HitmanOfTime 00.05 (@HitmanOfTime) reported

    ||My daughter keeps grabbing my phone and pushing buttons. She started tweeting and sending messages to people through Facebook messenger but they were gibberish lol she’s only 9 months now I can’t fix the layout

  • ohhhmaan MAD (@ohhhmaan) reported

    For anyone wondering why I'm throwing tantrums against Globe, it's because they have been unresponsive to my concern for over a week now. - sent request last July 20 for transfer of location - received no response since then - checked self-service support via FB Messenger

  • MplsLawyer Karen Lundquist (@MplsLawyer) reported

    @KLM @KLM_US Your customer service SUCKS! I have been waiting for 2 days for a reply to your Facebook messenger service and your phone number doesn't work. How can I speak with an actual person and get an answer to my question???

  • clfehr Cam (@clfehr) reported

    I got my reply via Facebook messenger… after 17 hours! In fairness, my problem is now resolved. Maybe @airtransat needs to set expectations that a response will take a day or so?

  • minachi21 farmer blob 🌒❤️‍🔥 | buy my bentables (@minachi21) reported

    Wow. Customer service thru facebook messenger ng pldt actually helped restore my internet 😱🫢😲

  • GudyOfficial Gudy*Shentu (@GudyOfficial) reported

    3/ For instance, a nation like China blocks its residents' access to websites like YouTube, The New York Times, Facebook Messenger, and other services. This is a case study of China, where several individuals deal with the same issue.

  • hack_geoff Geoff Hack (@hack_geoff) reported

    @DecoratorsU Yes a lot lately , getting calls at all hours , e mails ,facebook messenger house phone & mobile ,when can you come when can you start , moaning customers , down time in the pub “ can you come quote “ family bbq “ you ain’t forgot my staircase “ tax vat cis and working

  • ButchCrnobrnja ButchC (@ButchCrnobrnja) reported

    Getting terrible (ZERO) technical support from @SengledUSA. They don't respond to emails, FB messenger, tweets, phone calls... nothing! #PoorCustomerService

  • thatKomputerKat ℝ𝕂 😼 (@thatKomputerKat) reported

    @A8bit @48kRAM @10MARC1 I just straight up deleted my Facebook account, but if it’s s real problem you can deactivate your fb account but still use Facebook messenger. Personally I just concluded I got along fine without those connections in the before times so **** it.

  • nationalbank National Bank (@nationalbank) reported

    @BreezyP250 Hi! What happened? Feel free to contact us on Facebook Messenger if you want to discuss this further. We want to help!

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    Woebot moved away from Facebook Messenger app, Woebot users as a decidedly ethical issues that don't make anyone feel better

  • strawberrlii Li 🍓 (@strawberrlii) reported

    I was deleting old messages on my fb messenger, scrolled through messages with me and my ex from when I was 16 to 21 years old and realized that I was definitely the problem in that relationship 😬

  • alexbrandler Alex Brandler (@alexbrandler) reported

    @Qantas my wife had her flight back to Australia cancelled late 2021 and she was told she had to contact customer service to use the credit. She is attempting to get in touch to book & sat on hold for over 1.5 hours & now waited for a reply on facebook messenger for over a week

  • JasMaxgin Jas Maxgin (@JasMaxgin) reported

    @airfrance @JayCoop32 How? Please tell us step by step how to contact customer service. You don't answer phones, don't reply to emails, DM's aren't answered, Facebook Messenger messages don't receive a reply. Just how does one contact @airfrance customer service? #AirFrance

  • PrezLife Successfully Unemployed (@PrezLife) reported

    @_PettyCrocker I have someone on FB Messenger now going thru a sob story "As you know, I am having problems with my leg and I can..." Like please, just get to it and stop wasting my time lol

  • Chrisandhiss6 Chris Anderson (@Chrisandhiss6) reported

    @MerlinapUK @MerlinapUK is there anyone monitoring your FB messenger??? Need an urgent payment problem fixed!!!