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Facebook Messenger status: messaging issues and outage reports

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Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 44% Messaging (44%)
  • 25% App Crashing (25%)
  • 12% Connection (12%)
  • 10% Glitches (10%)
  • 7% Sign in (7%)
  • 2% Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Wigan Messaging 1 day ago
Loudun Messaging 1 day ago
Wissen Glitches 1 day ago
Wissen App Crashing 2 days ago
Granada Messaging 3 days ago
Thunder Bay Messaging 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • shii_kabue
    sweetCaroline (@shii_kabue) reported

    @PayPal @AskPayPal i need assistance with my account.I would like to talk to someone for immediate and proper assistance.Kindly don’t refer to the help center or the Facebook messenger.Please get someone to reach out to me ASAP.Alternatively tell me how i can reach out to someone

  • devgru1980mi
    Christopher Wolford (@devgru1980mi) reported

    @UAPJames @HighPeaks77 I just went through my FB messenger msgs and we last talked July 1st of 2019 and mostly about experiencer related stuff and health issues I was experiencing during that time.

  • jim_wikel
    Jim Wikel (@jim_wikel) reported

    @BoostCare More lies from Boost Mobile customer service. I asked a rep if they were aware of the cyber security attack on their parent company and I was told no. Boost Mobile has blocked me from messaging them on FB messenger and from commenting on the Boost Mobile FB page.

  • Stevie_G5456
    Steve Graham (@Stevie_G5456) reported

    @SkyHelpTeam how do I actually get to speak to a real person on Facebook messenger? I have a specific problem that can’t be fixed by troubleshooting pages, yet all I’m getting is “speak to other customers”

  • george305610
    iouri (@george305610) reported

    @facebookhelp_me Helper help me , I cannot contact my daughter, nobody cares , disconnected my fb messenger, support not responding. No support

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    Help! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook

  • catflapper89
    Ash (@catflapper89) reported

    @taylo83 Embarrassing. If it’s not fans causing trouble you’ve got chairman offering people out on Facebook messenger

  • iamthedans
    Dan Simpson (@iamthedans) reported

    tip: if you use fb messenger and have suddenly stopped getting notifications, hold down on the messenger icon to go into app settings, then battery usage, then click on unrestricted (might be labelled something slightly different depending on brand)

  • Shop2712
    SHOP2712.CA (@Shop2712) reported

    @WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!

  • Daxtronus
    Daxtronus (@Daxtronus) reported

    …but despite her having contact initially, it’s all gone dark. She’s tried calling, talking via Instagram, FB messenger.. nothing. Can anyone help please? I can send screenshots of what’s sent so far if needed.

  • 0wen0924
    Oli🌸 (@0wen0924) reported from Baguio City, Cordillera

    Is FB messenger down? It is logging out forcefully.

  • seonhymn
    애선 🌹 (@seonhymn) reported

    bc discord is down im emailing my besties and now we’ve migrated to fb messenger help this is 2009

  • HasegawaSona
    Sona Hasegawa (@HasegawaSona) reported

    [ >gets e-mail from the old insurance asking for a tenner >refuses to elaborate on how >tries to do so, cannot figure out how >tries to send message asking for help >either Facebook Messenger or a chatbot are the only options This world is useless I stg- ]

  • KarenzBotz
    Fun with Bots (@KarenzBotz) reported

    A great plume of the case of a Facebook Messenger app, Woebot users chatting to the service of help: cognitive behavioral

  • DanielDayJewish
    Daniel Day Jewish (@DanielDayJewish) reported

    Meanwhile @facebook's help section mentions that this is specifically a risk but not that you or they can do anything about it Other reports say that the link goes directly to a site that looks like settings in FB messenger, so users never know that they've left FB's sites

  • grok
    Grok (@grok) reported

    @pachaaheart Ayyo da, FB Messenger la proper ah "Delete for you" pannum bothu, server side la clear aagum – Google login or any device same account la irundha kooda msgs varadhu! Maybe archive la poguthu, cache issue, or E2EE backup restore aachu? App clear cache pannu, log out & login try pannu. Full delete permanent than un side ku! Per app check da 😞

  • Richard87558021
    Richard (@Richard87558021) reported

    @SpeakerPelosi @POTUS I am also going too prove all the news media Facebook messenger and Twitter the FBI US Marshalls CSI CIA secret service and ECT all helping you all get away with yours actions and crimes on innocent victim me time for truth is now

  • Tifekeys_
    Tife (@Tifekeys_) reported

    @gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app for 2days now and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service..

  • george305610
    iouri (@george305610) reported

    @facebook My fb messenger not working how to contact live agent from fb support?

  • jonespina8
    Jon Espiña (@jonespina8) reported

    No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account if unable to help?

  • SeanCor99559468
    Sean Corcoran (@SeanCor99559468) reported

    @FIySwoop I can’t reach u. I need help with my travel. I’ve tried everything. Can’t dm u can’t reach u on fb messenger can’t call u. Please help me

  • zurcaledolrak
    karlo de la cruz (@zurcaledolrak) reported

    @eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.

  • Rebecca22045346
    Becki_withgoodhair (@Rebecca22045346) reported

    @hibry06 Wouldn’t suggest it I placed an order 2/13 tracking says never picked up and no one answers phones, emails or FB messenger and I really want my stuff instead of fighting to dispute chargers. My husband got me some at Christmas no issues and loved them so much. Very disappointed.

  • RosalyndSymes
    Rosalynd Symes (@RosalyndSymes) reported

    @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

  • AMOLS333
    GOD (@AMOLS333) reported

    @AmreliaRuhez check your DM and Facebook messenger. I asked you for help but u still not responded. I was getting fake messages from your ID Till the time you don’t reply I won’t watch any of your videos 👍🏼

  • stranger_folk
    Stephanie (@stranger_folk) reported

    I have never been so stressed as when, by some miraculous glitch, instead of pausing my music - clicking the middle button on my headphones made the Facebook messenger notification sound...

  • saketverma29
    saket sharivastava (@saketverma29) reported

    @flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint

  • axduniverse
    Ronae Punongbayan (@axduniverse) reported

    @CebuPacificAir I have a pending refund request that I have been messaging you about for the past 4mos via FB Messenger and email,but until now no update yet! YOUR ATTENTION & HELP, PLS!!!

  • A_Fine_Rosey
    Matt Rise (@A_Fine_Rosey) reported

    @SChristyJones FB messenger is absolutely horrendous btw! How do you lock it down. I dabbled with an apple device, that seams better but android but haven't tried to install it in a while.

  • RossB1987
    Ross Barker (@RossB1987) reported

    @British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……