Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/12/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (54%)

    Messaging (54%)

  2. Glitches (15%)

    Glitches (15%)

  3. App Crashing (9%)

    App Crashing (9%)

  4. Connection (9%)

    Connection (9%)

  5. Sign in (8%)

    Sign in (8%)

  6. Multimedia (4%)

    Multimedia (4%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMinneapolis Messaging
United KingdomEdinburgh Sign in
United StatesNew Port Richey Messaging
United StatesGarland Glitches
United StatesEast Corinth Connection
United StatesCedar Rapids Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • 21GunsTooMany DontlookUp (@21GunsTooMany) reported

    With every update on TCL phones @facebook messenger gets worse and worse and more broken. I cannot fathom how these companies are successful

  • snapper22222 Snapper (@snapper22222) reported

    Piña colada is bad but at least I uninstall Facebook and Facebook messenger. Piña colada ain’t gonna make me **** up anything really important & my two month challenge is already down the shitter.

  • JoseManuelSA81 José Manuel Salgado (@JoseManuelSA81) reported

    @elonmusk Let's make Twitter DM a mainstream DM service like WA or FB messenger. The users are already here, but the UX sucks.

  • henrymayhem Henry May (@henrymayhem) reported

    @AskeBay This was march '21. After that comms was very sparse, I had to chase them for replies. I was supposed to get my van in Dec/Jan 22. Early feb no comms so I chase again, they said van definitely arrive Mar 14th. By March 11th they'd shut down email/phone/fb messenger profile....

  • gladiosacruz wingardium_gladiosa | #LeniKiko2022 (@gladiosacruz) reported

    @SMARTCares hi, I am outside the Philippines and my sim is not working anymore. It's a postpaid account.Reached out to your customer service via FB messenger but the only suggestion is for me to bring the old sim back and have it replaced.I asked for a ticket number but he said

  • NicoleGerson2 Nicole Gerson (@NicoleGerson2) reported

    Anyone else having trouble with @ELALUSA? They cancelled my flight and put me on another one, at a bad time, and you can't get through to their customer service reps on the phone, FB messenger, Whatsapp or here.

  • AMANDAJAYNEMJ ❤️🦋Amanda Buckley-Taylor 🦋🦋💜💜💜💜 (@AMANDAJAYNEMJ) reported

    @Breathingmatter Can you please help I’m raising money for breathing matters and I can’t get a simple answer as my stuff been shipped I’ve messaged on Facebook messenger and on here and no as answered me xxxx

  • jamie1517 Jamie Parkes (@jamie1517) reported

    @TUIUK is anyone available in customer service? No response on Twitter DMs, Facebook messenger and I have been hold on phone for 4h???

  • ger4rdway 👸🏽 (@ger4rdway) reported

    @Emfozz They seemed nice enough. I sent them a message on Facebook messenger and they said to email them and they’ll sort something out. So I think I’ll be going! I’ve got some tablets to help anyway x

  • ceciliamcruz Cecilia Cruz (@ceciliamcruz) reported

    I have already tried all of the support avenues with @Aeromexico including WhatsApp and Facebook messenger. Both say to “wait” and give no further details. We have been waiting for three days after being held up overnight at Houston. Can anyone please help us?

  • OurGenPixel Generation Pixel (@OurGenPixel) reported

    To anyone who might follow me on WhatsApp or Facebook especially FB Messenger I have been hacked for the 2nd time in 6 mths. Will likely be removing myself from that cursed service!

  • udohlh Grace Udohlh (@udohlh) reported

    @KennyNwokoye I have problem with the Facebook messenger. So the info came late. Please next time notify me again. Thanks

  • lj06095 *** (@lj06095) reported

    @XfinitySupport Yesterday tried to enroll in the Xfinity rewards program and was told my account was ineligible. Facebook messenger support is useless and left me with no solution except a trouble ticket number. I was told to copy the URL and check back in a couple days.

  • NicoleGerson2 Nicole Gerson (@NicoleGerson2) reported

    @ELALUSA - I can't seem to get through to a real person on whatsapp, facebook messenger or telephone (1 hour 23 minutes listening to that annoying music). You cancelled my flight and changed without any input from me. I want to speak to a real person. Very bad customer service.

  • Superdry Superdry (@Superdry) reported

    @CarloEdwards Hey there! Sorry to hear about this. Please reach out to our Customer Service team via the chat function on our website, or using Facebook Messenger.

  • Thewritingfield Barbara Field (@Thewritingfield) reported

    @RentCafecom Wrote to your staff, couldn't find phone number, tried your FB messenger, tried for 1 hour with computer technician and nobody even available in customer service??????????

  • Genes1s_09 Carlo Cittati (@Genes1s_09) reported

    Has Meta been hacked? WhatsApp is down and so is Facebook Messenger 😤

  • dare2try Carlos Perez (@dare2try) reported

    @ParallelsCares I've reached out to you through Twitter and Facebook Messenger but no one is answering, I cannot login due to the message that my browser is not recognizing and I am not receiving any emails from Parallels

  • GordonT1991 Gordon Edward Taylor (@GordonT1991) reported

    @teamameelio I have been trying to contact you all for sometime via Facebook messenger and I cannot seem to get a response. Can someone please respond to me either via email or Facebook Messenger as I need help with some letters and gift shop orders.

  • NicoleGerson2 Nicole Gerson (@NicoleGerson2) reported

    Anyone else having trouble with @EL_AL_AIRLINES? They cancelled my flight, put me on one with an inconvenient time, and you cannot get thru to customer service by phone (to Tel Aviv), FB messenger, Whatsapp, or here.

  • GloAuc GloAuc (@GloAuc) reported

    @Norman29913024 Due to some technical issues we were not able to reply on that. But you can message us directly on Facebook Messenger app you will get a prompt response.

  • Michael11669 King (@Michael11669) reported

    @airtel_care Hello good day I don’t know what’s going on would I say it’s your service or my phone cause some of my apps doesn’t connect to the internet like my WhatsApp I can’t receive and send out message Facebook messenger hardy sends message only maybe if I turn and off the

  • michellekinsey1 michelle kinsey (@michellekinsey1) reported

    @OFLoakfurniture I have sent numerous emails to you as well as Facebook messenger ,trying to ring you & visiting your shop - an order My parents (pensioners) have received is faulty and I would like a response on how this is going to be rectified - your after service is shocking

  • RMMangahis Rome Mangahis (@RMMangahis) reported

    @im_ars7 Oh no, you may check the settings of your phone and make sure that the "Do Not Disturb" mode is disabled. It's one of the factors that automatically block incoming calls. If the issue persists, try reaching out to Globe through their customer support channels like FB Messenger

  • ShirsathSwati swati (@ShirsathSwati) reported

    @GoFirstairways waiting for the refund of the cancelled flight no G8- 242 PNR D65KXC NAG to PNQ 22 Aug 2021 08:00hrs. After multiple calls to customer care nothing has happened till date .Chat on fb messenger also didn't work. Are you going to refund me?? @JM_Scindia Sir plz help

  • DukkTekk dukk tekk (youtube) (@DukkTekk) reported

    @1tawy @RjeyTech mainly facebook messenger. there’s some other apps i’ve had trouble with can’t recall the name tho

  • RatedNForNick *beep boop* Nick *boop beep* (@RatedNForNick) reported

    Third day with no @ATT service outside of Wifi. I can’t even make or receive phone calls unless it’s through FB Messenger and that’s ONLY when I’m home. And all they can tell me is “hang tight.” ******’ BRUH.

  • jkimballcook Jared Cook (@jkimballcook) reported

    @hsdecktech I once got an order permitting me to serve via email to his attorney and Facebook messenger to him alerting him that his attorney had the papers because he had evaded service for so long.

  • ChristyAndrea17 Christine Bartol (@ChristyAndrea17) reported

    @elonmusk I have that trouble on Facebook messenger

  • piyushjain JimboJobs (@piyushjain) reported

    @CRED_support Still awaiting the refund of extra 14762.5 deducted from my bank a/c (twice) while paying my credit card bill on 24 Apr'22 @CRED_club how many more follow up mails, FB posts, tweets, FB messenger chats, Twitter DMs do u want, 2 give me my refund pendin since 4 days now? Terrible!