Is Facebook Messenger down?
No problems detected
If you are having issues, please submit a report below.
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
-
Messaging (52%)
-
Sign in (20%)
-
Connection (12%)
-
App Crashing (9%)
-
Multimedia (4%)
-
Glitches (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guatemala City |
Connection | |
 London |
Connection | |
 Örebro |
Messaging | |
 Athens |
Messaging | |
 Saint-Laurent-Médoc |
Messaging | |
 Carmona |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Belkas
(@MikeBelkas) reported
@Uber Please provide a means of contacting a senior member of your support team. I’ve spent more than two weeks trying to resolve a problem, over the phone, through the app, and using Facebook messenger. There is no way to escalate.
-
Emma Contardi
(@contardi_emma) reported
@TempleSpa I contacted you through Facebook messenger but have had no response. Number 21 on my advent calendar was empty… is this a common issue or just a problem with mine? Please could you contact me? Thanks
-
jimmy hsu (🎅🏻,🎅🏻) (😈,😇)
(@202accepted) reported
FB messenger is entirely broken for me lmao 1-2 min convo overheated my iphone and drained 25% battery, and web messenger is broken entirely (no messages load overnight) if you chat with me there, pls start using twitter
-
Fun with Bots
(@KarenzBotz) reported
Everything is also work with patients suffering from Facebook Messenger app, Woebot Labs (2018), the service to mimic human
-
Chris Myers 💻🧪📊🧬☕
(@bayouphysicist) reported
@jordanbpeterson @Microsoft Having same problem with Facebook messenger...can't sign into laptop. Every time I try it logs me out of my phone. Ugh
-
𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐨𝐬
(@official_strat) reported
If you would like to help us with communications, please message the Strategos page through Facebook messenger.
-
shaswata banerjee
(@shaswatabanerj7) reported
@Budget Today only budget rectified the bill (maybe after sending 20 emails with evidence),I took road side and SLI, but you charged for Toll service which I didn't take/accept. The first car was defective & it was not safe to drive on freeways. I replied everything in Facebook messenger
-
Joth Campbell
(@JothStCampbell) reported
@DHLParcelUK I know its such a busy time but I’ve still not received a reply to any of my enquires over email, facebook messenger, Whatsapp, here on twitter (via DM) or over the phone even after 5 working days. Any help would be greatly appreciated.
-
Aqilah Mat Kail
(@aqilahmatkail) reported
Unable to get the customer service thru Whatsapp and FB messenger since last week. DM on the IG, no revert past 24 hours.
-
Emily Kaufmann
(@_Emily_Kaufmann) reported
3 days of a significant outage at my place of work and @AESIndiana still has not returned our calls. The only communication we have received is via Facebook Messenger. When I asked to speak directly to a supervisor, they left me on read.
-
Ian Rees
(@LordNoelie) reported
@AxAthailand How do you contact Axa Thailand. I have sent 6 emails and no replies. I have dialled the hotline and pressed 9 for English and it is not English and I have tried fb messenger on their customer service page and no reply
-
Gill
(@AnandaWoW) reported
@KyrelDK Sadly not. They used to have really good phone customer service and also FB Messenger where they helped me when I used them for work ... but now there is no way at all to contact them from their website. All 'contact' links go to the faq or a bot chat.
-
Nighat
(@Nighat98117490) reported
@ted_baker Order 139967059 can you please tell me when my order will be delivered? I ordered on the 14th of December.Hasn't moved from the Hermes tracking for 3 days now. You guys don't reply to emails,don't answer calls,no replies on fb messenger. Excellent Customer service!!
-
Karthik Venkataraman
(@kvenkat1680) reported
@easyJet need help with my itinerary. The return flight was cancelled. So I cancelled the entire trip for refund. However the easyJet app still shows onward journey as active. I provided all information to your agent Nadine on FB messenger. 1/n
-
BB
(@bbrehmer3) reported
@HybridGrading I’ve sent four emails to that address over the last week after getting an auto reply on FB messenger. No replies anywhere. Can someone help?
-
Nighat
(@Nighat98117490) reported
@DarrenKnights @ted_baker They never answer! Even if you're on hold for 60 minutes they won't. They don't reply to emails, fb messenger nothing. For the prices they charge its appalling service!
-
Joth Campbell
(@JothStCampbell) reported
@dhlexpressuk @DHLParcelUK I understand its a very busy time of year but I haven’t had a reply about my query. I have emailed, phoned, used WhatsApp, facebook messenger and twitter Dm and after 5 working days still not had a reply. Any help would be appreciated. Thank you.
-
Just Someone
(@NeverAPriority_) reported
@unionbankph Do something about my issue! You guys deducted 6k from my account yesterday morning even though my transaction was not processed! I already emailed you, I even sent a dm here and on your fb messenger account but still no response!!!
-
Emily Kaufmann
(@_Emily_Kaufmann) reported
4 days of a significant outage at my place of work and @AESIndiana has not returned our calls. The only communication we have received is via Facebook Messenger. When I asked to speak directly to a supervisor, they left me on read.
-
Trina Wardley
(@TrinaWardley) reported
@boohoo_cshelp bought a gift card for my sisters birthday but the code and pin isn't working. She's tried a laptop but still not working...fb messenger haven't sorted the issue. What shall we do next!
-
Honourable Analyst
(@SirMicpet) reported
I am abandoning my Facebook Messenger till the end of the first week in January. Billing ti feh pa mi…Emi gaan need help
-
Naila Tariq
(@Natariq) reported
@AirCanada have been trying to contact Air Canada for past few days to get some information. Have tried calling, sending messages via Twitter and FB messenger but no response and help at all!!! What do I have to do to get some answers??!!
-
MGK
(@LifeIsMagick) reported
@cappex your website is restricting my son from creating an account because it flagged his name as an explicit word?? Your Facebook Messenger account is not responding. Please DM me and help him set up an account.
-
Corinne Gonzalez
(@CGRETeam) reported
@SpiritAirlines @QSickbot You don't want to help! You didn't respond on FB messenger, email, phone call on hold over 2 hours. You have a reputation, and it's not good. Making more travelers aware of your practices!
-
Gill
(@AnandaWoW) reported
@KyrelDK @Hermesparcels Sadly not. They used to have really good phone customer service & FB Messenger where they helped me a lot when I used them for work ... but now there is no way at all to contact them from their website. All 'contact' links go to the faq or a bot chat.
-
Dr Samantha Haley-Horsfall 💙
(@sammypops) reported
@EntertainerToys please help. I have tried calling, tweeting & Fb messenger. I just need an update on my order.
-
Cher Lynn
(@CherBearTweet) reported
I’ve hit my limit on drunk dials/messages from guys on Instagram/Facebook messenger for 2021. Happy to help if you need a sponsor & are serious about needing to make changes. In the meantime, don’t use the topic of sobriety as a ruse to try to get laid. I’m all set. I’m good.
-
HMG
(@hull210765) reported
@SuperdrugHelp I have an item missing from order number 201182355, no one is replying to me on Facebook messenger, can you help me please?
-
kaci
(@gf2luke) reported
a random man just called me on facebook messenger help
-
MartyP
(@Marvin590) reported
@O2 What does it take for someone from O2 to get in touch with a new customer? No replies to emails, Twitter and FB messenger messages and staff at the nearest 02 shop say they can’t help either. Despite all this they still look for money for a contract that doesn’t work! 😡