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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (56%)
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Glitches (14%)
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App Crashing (11%)
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Connection (8%)
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Sign in (7%)
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Multimedia (3%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cedar Rapids |
Sign in | |
 Arrondissement de Poitiers |
Messaging | |
 Berlin |
Sign in | |
| West Lafayette |
App Crashing | |
| Kennewick |
Messaging | |
 Auckland |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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sam Davies
(@samDavi18193080) reported
@GAMEHelps Hi, I got a response from Facebook messenger game page but concerned that it might be fake? Can you help?
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CROWN Honda
(@crownhondawpg) reported
Crown Auto Group is experiencing a network outage and our phones are down. We apologize for the inconvenience. Our IT team is working to fix the issue. Please contact us via chat (on our websites) or through Facebook messenger. We will update this message once service is restored
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terrell manalo
(@virgoeighteen) reported
@talk2GLOBE I sent numerous messages on FB messenger, I got no response. My internet is down for 2 weeks now. My account number is 901546884
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david huehnergarth
(@dhuehnergarth4) reported
@PlanetFitness What's the deal with screwing up a membership cancellation? My wife, who is a school nurse with 860 students, cancelled on 10/1 and we're still getting billed and no refunds. We have the signed form, she's gone in, and the auto-bot FB Messenger is the worst. Help.
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CROWN Nissan
(@crownnissanwpg) reported
Crown Auto Group is experiencing a network outage and our phones are down. We apologize for the inconvenience. Our IT team is working to fix the issue. Please contact us via chat (on our websites) or through Facebook messenger. We will update this message once service is restored
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CROWN Acura
(@crownacura) reported
Crown Auto Group is experiencing a network outage and our phones are down. We apologize for the inconvenience. Our IT team is working to fix the issue. Please contact us via chat (on our websites) or through Facebook messenger. We will update this message once service is restored
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Jagraven
(@Jagraven2) reported
@jamesperloff I sent one James. I have also had issues with FB messenger blocking me from sharing alternate contact details with people saying I was violating community guidelines. Not on FB anymore. IMO shows how desperate they're getting.
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Winnipeg Honda
(@winnipeghonda) reported
Crown Auto Group is experiencing a network outage and our phones are down. We apologize for the inconvenience. Our IT team is working to fix the issue. Please contact us via chat (on our websites) or through Facebook messenger. We will update this message once service is restored
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Shimmee
(@ShimmeeWong) reported
@superdrug ordered last Saturday, tracking not updated since Wed. Telephone lines unavailable, chat service unavailable, no response to FB messenger. Last time, my parcel was delivered open, with all personal hygiene items displayed. @Hermesparcels please check your services.
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CROWN Mazda
(@crownmazda) reported
Crown Auto Group is experiencing a network outage and our phones are down. We apologize for the inconvenience. Our IT team is working to fix the issue. Please contact us via chat (on our websites) or through Facebook messenger. We will update this message once service is restored
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Bukwayo Saka
(@_sdvh) reported
@AUBREYSWAN47 Facebook messenger is tied to your Facebook account, which by nature of its Existence, allows multiple sign ins, on multiple devices, driven by a unique identifier and password. WhatsApp has no password or login requirements. Protecting users is more difficult with that model
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Rituals Cosmetics
(@Rituals) reported
@vickysmith7878 In order to help you, the best solution would be to contact us by phone (+44 (0) 20-80680792), WhatsApp +33 (0) 786 47 22 09, or Facebook Messenger so that we can take care of your order and find a solution together. Regards, Thomas
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Ste 🏳️🌈🇺🇳🇪🇺♿️
(@Steveoswheels) reported
I didn’t get through to them, so I can’t really say they saved me. I was saved by the encouragement of a friend, who by his own bad luck, popped up on Facebook messenger when the breakdown had started, and I decided drinking heavily would help. Spoiler alert: it didn’t.
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CROWN Toyota
(@crowntoyotawpg) reported
Crown Auto Group is experiencing a network outage and our phones are down. We apologize for the inconvenience. Our IT team is working to fix the issue. Please contact us via chat (on our websites) or through Facebook messenger. We will update this message once service is restored
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Migrants Organise
(@migrantsorg) reported
@NZF_org_uk Please could you help? We made a grant application to you for one of our members. You requested more info, we are trying to supply this info but no response from your email, the website contact form, facebook messenger and phone (number didn't work). Can you help?
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CROWN Auto Body & Glass
(@crownautobodyca) reported
Crown Auto Group is experiencing a network outage and our phones are down. We apologize for the inconvenience. Our IT team is working to fix the issue. Please contact us via chat (on our websites) or through Facebook messenger. We will update this message once service is restored
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Lenovo Support
(@LenovoSupport) reported
@crazydad We'd like to know more details about what happened with the machine. Are you seeing any error messages when notifications for emails and Facebook messenger are either intermittent or don't work at all? 1/2
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Manc4
(@mancgirl4) reported
@SuperdrugHelp why does your company fail to get back, when they say they will on FB messenger, reply to @suoerdrug tweets and DM. It is really frustrating, especially as you do not have telephone contact for customer service. I want my missing item.
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Metrobank Card
(@metrobankcardph) reported
@danhonasan2 Hi dannnnnn! May we know the error that you encounter? To assist you, here is the step by step process in sending money to any bank account using your Metrobank credit card instantly. Simply send "Hi" message to MIA of Metrobank Card on Facebook Messenger @MiaOfMetrobankCard.
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CROWN Auto Group
(@crownwinnipeg) reported
Crown Auto Group is experiencing a network outage and our phones are down. We apologize for the inconvenience. Our IT team is working to fix the issue. Please contact us via chat (on our websites) or through Facebook messenger. We will update this message once service is restored
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Cov Kid
(@C0VKID) reported
@lastminute_com Ref 1583507945. Error when selecting airline refund. Can’t call you or email you, no one responds on Twitter, insta or Facebook messenger. Might try write a letter later. Great customer service I will NEVER use your company again 👏🏽👏🏽👏🏽
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Lauren Banjo 🪕
(@laurenbanjo) reported
@VerizonSupport JPM answered me on Facebook messenger but hasn’t responded in 40 minutes. It’s ok if we can’t get this resolved tonight (I don’t need the service for two weeks), but I want to lock in the pricing and free gifts that are being offered today.
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Lauren Wilson
(@laurenbean89) reported
from
Stratford, England
@SuperdrugHelp I ordered a perfume gift set and received my order on Saturday ... only to find oral B tooth brush heads instead. I messaged your team on Saturday via FB messenger but no reply yet. Can you help?
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Romeo Echo Golf; ⚖🇵🇭
(@CoffeeCraftLove) reported
Tangina nyo @Converge_CSU you are overcharging since last month, still no feedback kung bakit sobra sobra na ang singil nyo including this month. No replies from my emails. No one from your customer service is double checking my billing concern via FB Messenger. Tangina talaga!
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ParabolicTrav
(@parabolictrav) reported
Wow just walked by a guy Head down, looking at his phone, taking his tiny rat dog for a walk Facebook messenger open “chatting” No Twitter or BTC price open Probably whining about his wife He’ll be in his “mancave” later for booze and sports Loser
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librababe❤
(@Mamieluv89) reported
Me to service provider on Fb messenger : Good day ke kopa ho botsa na how much would it cost ho etsa 123 Service provider: 56883684/67926698 No hi, no full sentence just that😳. #WeMove
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Fun with Bots
(@KarenzBotz) reported
Facebook Messenger app, Woebot user privacy issues that taps into the case of the dummies might not human?
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Squirrel Hunter
(@angusthewestie) reported
@DHLParcelUK I have sent you a DM about a parcel that is now several days overdue with no updates and no response via FB messenger. I hope you can help.
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Brittany Redfern
(@BRedfern0716) reported
@PlayStation How are we supposed to get help if we cannot reach a HUMAN!!? I’ve called, tried chats, sent DM’s, FB messenger, made posts.. no one will respond!! I need help BEFORE my order is shipped!
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Cov Kid
(@C0VKID) reported
@lastminute_com Ref 1583507945. Error when selecting airline refund. Can’t call you or email you, no one responds on Twitter, insta or Facebook messenger. Might try write a letter later. Great customer service I will NEVER use your company again 👏🏽👏🏽👏🏽