Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/06/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (56%)

    Messaging (56%)

  2. Glitches (14%)

    Glitches (14%)

  3. App Crashing (11%)

    App Crashing (11%)

  4. Connection (8%)

    Connection (8%)

  5. Sign in (7%)

    Sign in (7%)

  6. Multimedia (3%)

    Multimedia (3%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCedar Rapids Sign in
FranceArrondissement de Poitiers Messaging
GermanyBerlin Sign in
United StatesWest Lafayette App Crashing
United StatesKennewick Messaging
New ZealandAuckland Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • purrypuss Sharon Tipton (@purrypuss) reported

    @YourSSE customer service is appalling. I've emailed, sent a message on FB messenger. No response at all. My account is incorrect following a house move. When will someone sort this out.

  • johjarvis01 Joh Jarvis (@johjarvis01) reported

    @saks I’ve tried three customer service agents by phone, three by chat service and numerous times on Facebook messenger. I’m now trying Pay Pal through payment was made. It’s dreadfully unfair. Why would people order online if this is the outcome? My building never has this problem.

  • Real_DominiqueE Dominique Edwards (@Real_DominiqueE) reported

    @rulelawsuspend @Sarah_Alice_X In my Facebook Messenger. So I was having a nice day and suddenly this crap arrived. I was not happy. And I personally thought it was worth fighting over, because I didn't ask for it, it's a decisive issue and I am for vaccines. Why would she assume I wasn't.

  • _frankilynn_ fråñkïłÿńñ😈👹💸 (@_frankilynn_) reported

    idk if i miss my ex or if i’m mad i got broken up with on facebook messenger. 😭😩

  • Newfiewoman Lisa Vaters (@Newfiewoman) reported

    On National Daughter's day, my Mom called and told me 'thank you for my lack of help" after I went through several options to fix her FB messenger app over the phone. I am her favorite daughter.

  • Londoner_2019 London girl (@Londoner_2019) reported

    Hi please can someone help me, have tried reaching via facebook messenger and the phone line for customer services does not work

  • tbreisacher Tyler (@tbreisacher) reported

    signal is down so if you need to reach me please DM on here, facebook messenger, telegram, SMS, instagram, snapchat, whatsapp, gchat, or email

  • ssillyhillyy Hillary Desideraggio (@ssillyhillyy) reported

    PSA: My phone is still having issues getting texts so I set up a Google Voice # to receive texts. Please use (860) 325-0774 or FB messenger for texting me.

  • Imnotsuprised3 Imnotsuprised (@Imnotsuprised3) reported

    @BryceBreaux @CaesarsSports The live chat is hands down the worst, the Facebook messenger team actually solved a few of my issues if you haven’t tried that yet, agent I got was pretty cool

  • KimberlyFriese kimberly friese (@KimberlyFriese) reported

    @washingtongas Been on hold for over an hour. Tried stopping service online as I am moving out of state but online says error and that I must call. Tried fb messenger like the recording says and no response either guess next step will be to contact the Virginia state corporation commission.

  • Chris_JWilliams Chris Williams (@Chris_JWilliams) reported

    @DMTWestEnd can someone please answer my FB messenger query? I’ve already lost requested seats once because of waiting 5 days for a reply. Looks like it’ll happen again if I don’t get a reply soon. This is an accessibility issue.

  • mutablemomma ashli thee art mom🎨 (@mutablemomma) reported

    Facebook messenger not working once a month is really just annoying. Like get it together Zuckerburg

  • Petchary Emma Lewis (@Petchary) reported

    @briellemarleyp We do WhatsApp with our son in UK. But he has an iPhone now and I think FaceTime is pretty good. Facebook Messenger gets a big thumbs down in this review (I didn't know they had one for kids!)

  • Murali_314 Murali Raj (@Murali_314) reported from PETROL BUNK ORR, State of Karnataka

    Kindly arrange for the refund. No response to telephonic calls. No response to email. No response to Facebook Messenger messages. Pathetic customer service.

  • saintsPydRe 𝙾𝚗𝚒𝚗 𝙻𝚊 𝙶𝚞𝚊𝚛𝚍𝚒𝚊 🧢 (@saintsPydRe) reported

    . @enjoyGLOBE claims to be d best in the business but how come their cust service is d worst. U can only contact them thru twitter & fb messenger but they reply very2 late like 24hrs or 2 or more days after. The sadder part, they will again make u wait after their initial reply.

  • vicparis2011 vik (@vicparis2011) reported

    @BritishGasHelp I have had numerous problems called you 3 times, fb messenger you and no answers. Diabolical service and company 😡

  • Prasit_Paudel Prasit Paudel (@Prasit_Paudel) reported

    @miuirom and @POCOGlobal please fix dark mode bug in Facebook Messenger and Spotify. I had noticed same bug in MIUI 11 too.

  • Londoner_2019 London girl (@Londoner_2019) reported

    @Hobbycraft_Help Hi please can someone help me, have tried reaching via facebook messenger and the phone line for customer services does not work

  • Blasian254 Blasian254🇰🇷 (@Blasian254) reported

    @LITsauce Random, but I searched here cuz I had that problem. I figured it out. U have to merge your ig and fb messenger.

  • therealchunky 󠀀󠀀holefister32 (@therealchunky) reported

    Abracadabra! YouTube WhatsApp Instagram Facebook Messenger Weixin / WeChat TikTok QQ Douyin Telegram Sina Weibo Snapchat Kuaishou Pinterest Reddit Twitter Quora all suspended locked banned and hacked account please help omg plz @VitalSmarts can you help??

  • sandygal Sandra Greenwood (@sandygal) reported

    @VirginExpGifts I need some help to start a refund Facebook messenger not replying I don’t have 7-10 days to wait via email I need to do it now

  • rksvenus ratna k (@rksvenus) reported

    Very much dissatisfied with the Emirates Draw( 1st draw,25 Sept) .Not user friendly ,no revert from ( FB messenger),poor customer service reg doubts and clarifications from the participants.

  • librimix ƙαҽ 🥠 (@librimix) reported

    turned my activity status off that shows ppl when i'm on facebook/fb messenger, snapchat & instagram so my boyfriend or any of his roommates see that i'm on my phone. i just want to be left alone after all the **** that went down and i hope he feels the same because i'll only-

  • librimix ƙαҽ 🥠 (@librimix) reported

    turned my activity status that shows ppl when i'm on facebook/fb messenger, snapchat and instagram so my boyfriend or any of his roommates see when i'm on my phone. i just want to be left alone after all the **** went down and i hope he feels the same because i'll only read hi-

  • lastknightnpari LastKnightnParis (@lastknightnpari) reported

    I feel like all companies should have a live chat customer service option, or at least someone who is dedicated to Facebook Messenger customer inquiries, both inquiries responses w/in 24 hours. No customer service number & untimely email responses is bad business.

  • maireadrothman Mairead🇺🇸🇮🇪 (@maireadrothman) reported

    @clarinsusa What does one have to do to get a response from Clarin's customer service? I've emailed, phoned, used facebook messenger regarding damaged packaging on the Lux 100 ml Double Serum ,and still no response. Help!

  • sandygal Sandra Greenwood (@sandygal) reported

    @VirginExp I have been trying to speak to some one all weekend & I have had no contact at all why can’t anyone help me I’ve tried email Facebook messenger & Twitter & no reply live chat does not exists how can a customer speak to customers service it’s a joke 😡

  • DAY1Gam3r Day1Gam3R (@DAY1Gam3r) reported

    @POPeART_ Still no response from 10 days ago about my pins and needles controller and on fb messenger...hopefully someone can help me out.

  • DomoSlim 360Slim 🐻🥶🌎 (@DomoSlim) reported

    It’s a sad case across the board and my condolences are with her family. I just reposted to bring awareness to something that has been an issue for decades but here comes the trolls in my Facebook messenger trying to argue … I said what I said

  • liketosweet liketosweet (@liketosweet) reported

    @LBCexpress I need some help. I sent some pacakges for air mail US- Manila and was given a tracking number. Its been 5 days and I dont see any tracking update when I enter the number in your website. The FB messenger is automated so i need a live person to talk to