Is Facebook Messenger down?
Problems detected
Users are reporting problems related to: glitches, messaging and app crashing.
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 15: Problems at Facebook Messenger
Facebook Messenger is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (38%)
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Messaging (30%)
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App Crashing (23%)
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Connection (5%)
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Sign in (3%)
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Video (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
App Crashing | |
 Fishers |
Connection | |
| Wissen |
App Crashing | |
| Wissen |
App Crashing | |
 Puebla |
Messaging | |
| Wissen |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Ade Mawdsley
(@AMCS2010) reported
You can tell a lot about a company's service policies by how easy it is to contact them and receive a response. I've tried to contact @DHLParcelUK for 3 days by phone, email, twitter, FB messenger. Appears they don't actually employ any humans, just bots.
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Charlie Guy
(@MrsCharlieGuy) reported
@jet2tweets No one's answering your phone lines, you chat bot has passed query somewhere (who knows where) and FB messenger has given up. Appalling customer service when due to travel in less than 24 hours need to speak to someone URGENTLY
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Kerry Jade Jones
(@KerryJadeJones) reported
@NewLookHelp hi I have been waiting for someone to help me via Facebook messenger since 7 Aug, keep getting robot replies, frustrating! Can you help??
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Whitney Love
(@Whittaboo) reported
I have a group chat on Facebook messenger with like 30 girls in it for anyone who needs extra help or support with anything content creation related.
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Gary J Cobden
(@GaryJCobden1) reported
@Hilton @hilton Evening - still no response to my direct message. Contact via FB Messenger unsatisfactory - offered Direct Bill option but this does not allow me to book hotel at the cheapest rate. Please help. All I want is to be able to offset the amount due against another booking
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Volaris
(@viajaVolaris) reported
@bilbrierley @volaris We see that you receive assistance through Facebook Messenger, if there is anything else pending, please let us know, we are here to help you.
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Kayley and Ian
(@kayleyandian) reported
@British_Airways @TeamGB @British_Airways You have changed our flight with out reason, which make us miss a connection flight and won’t answer the phone to help us to change this. I have contact you via Facebook messenger also- please can someone help
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"International Strategery" (Ret.)
(@IntlMergers) reported
@Rich_Barton Sir, why have I been trying for a month to get customer service out of Expedia? I just spent 24 hours with an open window on FB messenger agent and after 24 hours they told me to do what I told them previously DID NOT WORK. Trying to use airline credits to rebook.
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V
(@V30918000) reported
@Ask_DP Day 4 of terrible CS! No reply to tweets, FB messenger or WhatsApp. Why take money for my order then don’t dispatch or reply to any mode of communication? Seriously how are you still getting custom? As a new customer this sucks!
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Ian Vidya
(@VidyaIan) reported
I think that the microphone in my airpods is broken because people on discord can’t hear me (it just doesn’t transmit anymore for some reason), a friend on a Facebook messenger call had a hard time hearing me, and now I can’t be heard when using them in phone calls
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Mairi Lim
(@LimMairi) reported
from
Cebu City, Central Visayas
@PLDTEnterprise Hello, I sent DM to your facebook messenger for PLDT enterprise but they told me to call the usual customer service. I have already called 171 but it say the number is under PLDT enterprise.
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Scott
(@SA_Tysoe) reported
@BillSkinnerUK @Tony_James72 Hello! Same issue here and have tried to contact via email, phone, contact us form on the website and Facebook messenger. How do we make contact to chase our order? The website says average shipping 3-5 days?! Thanks
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Broomy
(@CallistaJolene) reported
@gothbookdragon I shut down so hard that my husband blocked her on Facebook messenger for me because my brain just vibrated every time I tried to respond. Like I never even asked for monetary helpfrom her, she’d offer and I thought it was just out of kindness.
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Denise may
(@Denisem58439058) reported
@easyJet Hi can someone please contact me over my refund please I’ve had a partial one, i was having communication through Facebook messenger then nothing I posted on Facebook and again nothing, so can you help me out here
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BISHAL
(@eriambishal) reported
@realmecareIN After Updating to RMUI 2.0 i am facing so much problem 1.I cant share flipkart item directly on Insta,fb messenger 2. search bar on bottom is disable.. Why ? Why always you guys do this type of stupid things.. update should give us to easy our exp. but u guys always make tough.
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साईकुमार
(@SAIKUMAR8696) reported
@madebygoogle @gmail So Many Times I Will Message I Will Tweet Facebook Messenger Also Message No Reply Please Help Me
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Charlie Guy
(@MrsCharlieGuy) reported
@jet2tweets @lolaspeaksout Can I have a reply to one of the 2 phone I am on hold on??? Flying in less than 24 hours and major issue. Need to cancel or amend. WhatsApp chat bot and FB messenger chat bot have both given up... appalling
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Gary J Cobden
(@GaryJCobden1) reported
@HiltonHotels @HiltonHotels Evening - still no response to my direct message. Contact via FB Messenger unsatisfactory - offered Direct Bill option but this does not let me book hotel at the cheapest rate. Please help. All I want is to be able to offset the amount due against another booking
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Tess Gregory
(@themustress) reported
@ErieNotEerie The trouble I have is that I can only remain in contact with a particular group of friends that I have, via FB Messenger. Other than that, FB sucks.
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Irene Seto
(@HeySeto) reported
@epaterson99 @WestJet They are so swamped currently they aren’t dealing with social media messages to fix people’s accounts. I usually do FB messenger but no dice right now.
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Bethany Stewart
(@beffstewpot) reported
@Missguided_help I’m having an issue with a return…I spoke to someone on Facebook messenger and they didn’t answer the query and seem to have closed the case
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Randy Dueck
(@PainterRandy) reported
PayPal deducts a fee when you use them to donate. When using Facebook Messenger it has no fee so 100% of what you donate goes to help me share God'Love & HisWord with the least of these here in RedBluff!
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Hannah
(@HjayeB) reported
@newlook awful customer service, your chats not working, Facebook messenger no reply, WhatsApp no reply and Instagram no reply!!
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M.
(@bleekhhh) reported
Omg u guys I was tryin to read some old FB messenger chats with someone I blocked many years back, but I could not find them in my inbox so I thought maybe unblocking the person would help & I did…just got a message from said person saying hi? How did they know I unblocked?? 😳
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Gary J Cobden
(@GaryJCobden1) reported
@HiltonHonors @HiltonHonors Evening - still no response to my direct message. Contact via FB Messenger unsatisfactory - offered Direct Bill option but this does not let me book hotel at the cheapest rate. Please help. All I want is to be able to offset the amount due against another booking
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🇮🇳 𝐻𝒶𝓇𝓈𝒽 𝒢𝒶𝓇𝑔
(@Harsh4Uever) reported
call, it is advisable to cover your face with a cloth or if you are exposed, just report the entire incident to the police so that they can help. People on other platforms like Facebook Messenger, Telegram, or Signal should also practice the same and must not receive 6/n
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"International Strategery" (Ret.)
(@IntlMergers) reported
@expediahelp @expedia comedy! Your agent on FB messenger took 24 hours to tell me to do something which I told them 24 hours ago doesn't work which is why I was asking for help! DOH! Somebody help!
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Hephzibah Cole
(@ColeHephzibah) reported
@nxcare Hey I need help but nobody has replied for a few hours on Facebook messenger, what can I do?
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Eoin Maher
(@eoiinm2442) reported
@SamsungIreland_ Hi, I was in contact with the Facebook messenger team about this issue, whom have not been particularly responsive as of late. Thanks.
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Ayesha ~ Nikki
(@nikki_ayesha) reported
@TahirAshrafi You have no idea. Rich & poor youngsters are all indulging in porn on Facebook & FB Messenger. Men & women making the most vulgar videos & uploading them on various platforms. Porn sites r being viewed by all levels of society. They use the VPN if sites are blocked. Please HELP!