Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• Messaging (47%)
• App Crashing (23%)
• Connection (13%)
• Glitches (9%)
• Sign in (6%)
• Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Messaging	1 day ago
Aix-en-Provence	App Crashing	2 days ago
Wissen	Glitches	2 days ago
Wissen	Glitches	2 days ago
Wissen	App Crashing	3 days ago
Moncton	Messaging	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Yao (@caramelsunrise) reported 32 seconds ago

  @aynbernos Same issue when I inquired sa new gym sa ortigas / pasig area~ I told them no, and that I'm not comfy with calls, and I kept asking for specifics nalang via fb messenger. teehee

• 
  Darren Ryder (@dazryder) reported 6 minutes ago

  @DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.

• 
  han🪬 (@edgeofsammy) reported 8 minutes ago

  help are you guys getting put in mass gvf fb messenger group chats too

• 
  Dale Woodson (@Tapxe) reported 9 minutes ago

  If FB Messenger isnt working right, do the following: Go to settings->apps->messenger and clear cache and clear data. Then try to reopen it, it'll ask you to login and it'll work.

• 
  MAMORI 'ㅅ' BAEK (@mamoribaek) reported 11 minutes ago

  "anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"

• 
  Mark (@MarrrkoX) reported 11 minutes ago

  @TXTeslaCowboy I still use Instagram and it has no problem draining battery, but Facebook always did when I used to use it on my iPhone previously. Not terrible, but it definitely was way worse with it installed and using it daily along with FB messenger Way better after deleting it.

• 
  Raven (@Raven_Satanas) reported 11 minutes ago

  @Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.

• 
  KAREN WILLIAMS (@williams57111) reported 12 minutes ago

  Facebook messenger not working on laptop, just a blank box, what is causing this, okay on mobile phone

• 
  Monte Warden (@MonteWarden1) reported 14 minutes ago

  Help! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook

• 
  FrEmpireAA (@frempireak) reported 16 minutes ago

  FB messenger is been compromised Help getting all shorts of weird messages

• 
  Author Stuart Miller (Indie) (@Author_S_Miller) reported 16 minutes ago

  @chenpink_author That's happened to me too lol I must have everything written down, texted, or sent via Facebook messenger, otherwise, I'll forget the item I needed to get so I have to call the family to re-confirm the item.

• 
  Steve Graham (@Stevie_G5456) reported 16 minutes ago

  @SkyHelpTeam how do I actually get to speak to a real person on Facebook messenger? I have a specific problem that can’t be fixed by troubleshooting pages, yet all I’m getting is “speak to other customers”

• 
  TomasSanchez (@TomasSanchezIN) reported 19 minutes ago from Lawrence, Indiana

  @metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.

• 
  coffeethenquestions (@coffeethenquest) reported 21 minutes ago

  @vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?

• 
  𝕵𝖚𝖑𝖊𝖘 💕 (@Jules_1022) reported 26 minutes ago

  I’m just now going through my fb messenger while I was in the hospital and I didn’t realize how many people reached out to me while I thought I was down and out …..

• 
  Nick (@NcWI43) reported 27 minutes ago

  @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

• 
  Amit (@amitsaturn) reported 32 minutes ago

  @umobile Why your app is not working? I am unable to login or topup. Your Artificial intelligence (stupidity) based bot on fb messenger is taking me circles not letting me connect with humans to resolve the query. Kindly get some humans to respond.

• 
  Mandy Powers Norrell (@MPowersNorrell) reported 35 minutes ago from Lancaster, South Carolina

  @cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳

• 
  Shelley Walsh (@theshelleywalsh) reported 35 minutes ago

  @Ammon_Johns @GuideTwit Does that mean your FB messenger is also down?

• 
  PineyVolfan (@dstevens1976) reported 36 minutes ago

  @AppleSupport you really need to do something about not being able to send picture messages to android devices . It’s speaks volumes about the lack of tech in the iPhone . I’ve done all the suggested fixes and continue to have the same issue. Have resorted to fb messenger instead

• 
  PineyVolfan (@dstevens1976) reported 37 minutes ago

  @AppleSupport you really need to do something about not being able to send picture messages to android devices . It’s speaks volumes about the lack of tech in the iPhone . I’ve done all the suggested fixes and continue to have the same issue. Have resorted to fb messenger instead

• 
  Joshua Riverdale (@transguys) reported 38 minutes ago

  @eBARnews I'm trying to reach Cynthia Laird. She reached out to me on FB but FB Messenger isn't working. I sent you a msg through your contact form, but the form doesn't provide a confirmation so I don't know if that went through either. Tech issues today!

• 
  Clinton Greenway (@GreenwayClinton) reported 39 minutes ago

  @github EVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD in a boat

• 
  name cannot be blank (@gnomegrrrl) reported 40 minutes ago

  But as a fb messenger user I will be here till it shuts down like nothing can hinder my experience ive faced it all

• 
  Sadiq Karantina (@SadiqKarantina) reported 41 minutes ago

  @UBAGroup I have issue with Airtel Bill payment To smfp0500 the money debited from my account but the money didn't reflect, kindly assist 2231550819 thanks dm me on Facebook messenger

• 
  Onwa_Nnewi (@Kene_Nnewi) reported 43 minutes ago

  When she gave a yahoo boy her Facebook login...I woke up in the morning to send her message on FB messenger instead of usual Whatsapp and saw pictures of a white man.... Facebook name and details changed....I called her she said the guy na her friend and regular customer...he needed urgent Facebook account so she had to give hers to him.... You see all this Nekede poly girls that's doing online vendor....Mmadu adiro fa na ime chaacha.

• 
  Neon Lee (@neonarzaga) reported 44 minutes ago

  @enjoyGLOBE I applied for Plan 599 at SM City Iloilo, but Plan 999 was processed. I already reported this via FB Messenger, yet I’m still told to visit the store. Very inconvenient and poor service.

• 
  Richard (@Richard87558021) reported 47 minutes ago

  @SpeakerPelosi @POTUS I am also going too prove all the news media Facebook messenger and Twitter the FBI US Marshalls CSI CIA secret service and ECT all helping you all get away with yours actions and crimes on innocent victim me time for truth is now

• 
  Lou Yanong (@louyanong) reported 56 minutes ago

  Am i the only one having problems with my Facebook messenger

• 
  372kph. (@badeuminLZJ) reported 57 minutes ago

  everyone help. I reread my facebook messenger with my ex 12 years ago and I wanna puke siala bapak cringe aku dulu dulu 😭😭😭