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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (42%)
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Glitches (31%)
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App Crashing (12%)
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Sign in (6%)
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Connection (6%)
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Multimedia (3%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
Glitches | |
| Wissen |
App Crashing | |
| Wissen |
App Crashing | |
| Wissen |
Glitches | |
| Wissen |
Glitches | |
| Wissen |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Mercedes BB
(@Messy_BB) reported
@NewLookHelp Hi, I contacted @newlook customer service via Facebook messenger 2 weeks ago and I still haven't heard back regarding an order I returned. Please can someone shed some light on what's happened to my refund this is madness
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Jessica
(@jessclappison1) reported
@SoundcrashHQ please can you get in touch regarding some issues with tickets I’ve bought. Tried emailing your customer service and use bf Facebook messenger multiple times over the last few months, but not response. Thank you :)
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Bethany Stewart
(@beffstewpot) reported
@Missguided_help I’m having an issue with a return…I spoke to someone on Facebook messenger and they didn’t answer the query and seem to have closed the case
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Breeze Airways
(@BreezeAirways) reported
@purpleandindigo Hi Diara, the best way to get in touch with our customer service team is through Facebook messenger or texting 5012733931. Sorry you’ve been having some trouble.
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Hans Chua
(@hansonchua) reported
@PayMayaOfficial I have an issue raised via email and FB messenger, but no one is responding. I am not in PH din, how else can you help me?
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Kerry Jade Jones
(@KerryJadeJones) reported
@NewLookHelp hi I have been waiting for someone to help me via Facebook messenger since 7 Aug, keep getting robot replies, frustrating! Can you help??
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Hannah
(@HjayeB) reported
@newlook awful customer service, your chats not working, Facebook messenger no reply, WhatsApp no reply and Instagram no reply!!
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Kayley and Ian
(@kayleyandian) reported
@British_Airways @TeamGB @British_Airways You have changed our flight with out reason, which make us miss a connection flight and won’t answer the phone to help us to change this. I have contact you via Facebook messenger also- please can someone help
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"International Strategery" (Ret.)
(@IntlMergers) reported
@expediahelp @expedia comedy! Your agent on FB messenger took 24 hours to tell me to do something which I told them 24 hours ago doesn't work which is why I was asking for help! DOH! Somebody help!
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Ade Mawdsley
(@AMCS2010) reported
You can tell a lot about a company's service policies by how easy it is to contact them and receive a response. I've tried to contact @DHLParcelUK for 3 days by phone, email, twitter, FB messenger. Appears they don't actually employ any humans, just bots.
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Scott
(@SA_Tysoe) reported
@BillSkinnerUK @Tony_James72 Hello! Same issue here and have tried to contact via email, phone, contact us form on the website and Facebook messenger. How do we make contact to chase our order? The website says average shipping 3-5 days?! Thanks
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Ayesha ~ Nikki
(@nikki_ayesha) reported
@TahirAshrafi You have no idea. Rich & poor youngsters are all indulging in porn on Facebook & FB Messenger. Men & women making the most vulgar videos & uploading them on various platforms. Porn sites r being viewed by all levels of society. They use the VPN if sites are blocked. Please HELP!
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Falco SkyWolf- He/Xey, Punhound Philosoraptor
(@FalSkyWolf) reported
Ohhhhh...kaaay... I hate phone calls. But a neighbor needed help with his unemployment situation, and I called him on FB messenger. Another person answered, asked who I was, when I replied, they responded "Better shut the f*** up" and hung up. Now THAT'S got me anxious.
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Hephzibah Cole
(@ColeHephzibah) reported
@nxcare Hey I need help but nobody has replied for a few hours on Facebook messenger, what can I do?
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Tess Gregory
(@themustress) reported
@ErieNotEerie The trouble I have is that I can only remain in contact with a particular group of friends that I have, via FB Messenger. Other than that, FB sucks.
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jones
(@spacewalkjones) reported
sleep paralysis but it's just Willie Nelson hanging upside down like a bat playing the royalty free music from that 1 Facebook messenger AD
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Eoin Maher
(@eoiinm2442) reported
@SamsungIreland_ Hi, I was in contact with the Facebook messenger team about this issue, whom have not been particularly responsive as of late. Thanks.
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Rahul Dixit
(@rahullaa) reported
@talk2GLOBE I'm abroad and want to terminate my globe connection. I have raised request twice via GlobeOne but haven't received any update. I even tried to chat on the FB messenger but no response from customer service. I'm not using my postpaid sim abroad. Could you please help?
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"International Strategery" (Ret.)
(@IntlMergers) reported
@Rich_Barton Sir, why have I been trying for a month to get customer service out of Expedia? I just spent 24 hours with an open window on FB messenger agent and after 24 hours they told me to do what I told them previously DID NOT WORK. Trying to use airline credits to rebook.
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V
(@V30918000) reported
@Ask_DP Day 4 of terrible CS! No reply to tweets, FB messenger or WhatsApp. Why take money for my order then don’t dispatch or reply to any mode of communication? Seriously how are you still getting custom? As a new customer this sucks!
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BISHAL
(@eriambishal) reported
@realmecareIN After Updating to RMUI 2.0 i am facing so much problem 1.I cant share flipkart item directly on Insta,fb messenger 2. search bar on bottom is disable.. Why ? Why always you guys do this type of stupid things.. update should give us to easy our exp. but u guys always make tough.
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Volaris
(@viajaVolaris) reported
@bilbrierley @volaris We see that you receive assistance through Facebook Messenger, if there is anything else pending, please let us know, we are here to help you.
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Denise may
(@Denisem58439058) reported
@easyJet Hi can someone please contact me over my refund please I’ve had a partial one, i was having communication through Facebook messenger then nothing I posted on Facebook and again nothing, so can you help me out here
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Paul
(@psyco2000) reported
@DropboxSupport I've been trying to get help with my account since March/2021. I've had no luck. I've tried emailing and also tried going through DM on here too.tried FB messenger too. I would really like some help with getting my account from not being disabled(been like that since March)
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साईकुमार
(@SAIKUMAR8696) reported
@madebygoogle @gmail So Many Times I Will Message I Will Tweet Facebook Messenger Also Message No Reply Please Help Me
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🇮🇳 𝐻𝒶𝓇𝓈𝒽 𝒢𝒶𝓇𝑔
(@Harsh4Uever) reported
call, it is advisable to cover your face with a cloth or if you are exposed, just report the entire incident to the police so that they can help. People on other platforms like Facebook Messenger, Telegram, or Signal should also practice the same and must not receive 6/n
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Essy Sabillo Domingo
(@essydomingo) reported
@PasigInfo paano po makakapagreschedule ulit sa missed vaccination schedule? I trief to messaged in the fb messenger but no one replied yet. I tried to also contact your hotline but no one is answering. Thank you for your help.
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Nigel Kerr
(@nigelkerr50) reported
@KLM shocking customer service: messaged through Whattsapp & Facebook messenger (per website instructions), got a response 16 hours later. Given 2 different phone numbers to ring, rang both numerous times, doesn’t even let you go on hold because you’re too busy to take calls????
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Paul
(@psyco2000) reported
@DropboxSupport I've been trying to get help with my account since March/2021. I've had no luck. I've tried emailing and also tried going through DM on here too.tried FB messenger too. I would really like some help with getting my account from not being disabled(been like that since March)
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Nhil Banda
(@NhilBanda) reported
@jannoary Cant login. Their facebook messenger CS keeps on telling me that their app is up and running. Incompetent CS all the time 😓