Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/13/2026 01:55

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (42%)

    Messaging (42%)

  2. Glitches (32%)

    Glitches (32%)

  3. App Crashing (12%)

    App Crashing (12%)

  4. Sign in (6%)

    Sign in (6%)

  5. Connection (6%)

    Connection (6%)

  6. Multimedia (3%)

    Multimedia (3%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoPuerto Vallarta Glitches
GermanyWissen Glitches
GermanyWissen App Crashing
GermanyWissen App Crashing
GermanyWissen Glitches
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Sukisusu1 Susie . L (@Sukisusu1) reported

    @fbsecurity my account is locked , I accidentally clicked on something and it locked me , I follow the steps and uploaded my I.D . I need to use FB messenger to have contact with clients as it has been difficult during the pandemic , please help me resolve this matter to unlock.

  • noviechryss Bembem (@noviechryss) reported

    Down ba fb messenger?

  • EddieEnos82 Edward C Enos (@EddieEnos82) reported

    @Manali_01 I tried to take a picture just now of me and put it on next to the comments but I'm terrible with technology that's why I always say to have people call me so if you can go on Facebook Messenger I'll give you my phone number and we can get to know each other if you want

  • nyxwoven ash🧛🏻 (@nyxwoven) reported

    is Facebook messenger down AGAIN

  • djazeiry Kheireddine (@djazeiry) reported

    @POCOGlobal @POCOGlobal hey guys , why you didn't fix the fb messenger buble issue ?, Just got the last update 12.5.6 and the issue is still not fixed !!!!!!

  • happynesh14 𝙽𝚎𝚜𝙷 🌹 (@happynesh14) reported

    @eastwestbanker hi. Can you help me update my mobile number on record? The one I’m using to get an OTP on my Eastwest mobile banking app. I’ve already updated it thru fb messenger but the one on the app was the old one.

  • amIsandipan Sandipan Pal, PhD, MIET (@amIsandipan) reported

    @nxcare Any replies on this will be highly appreciated. Trying to reach customer service from last evening. Tried calling, left message via FB messenger, tried Twitter. What exactly draws the attention of the customer service representatives?

  • seanmeyer1994 Sean Meyer (@seanmeyer1994) reported

    @MaxxChewning Also add some trust badges, and pay by 4 options like AfterPay under the add to cart product sections. Cherry on top would be using the Facebook messenger bot plug-in to improve customer service too 🙌

  • Ammar_A_Khan Ammar. (@Ammar_A_Khan) reported

    @Casey This is a very American problem that doesn’t exist else where. Apple seems to own the market of phones in America especially because of iMessage. Outside of America like in the UK, Europe and Asia WhatsApp/fb messenger is the norm. A lot of people have androids so it makes sense

  • tech_vito 🌹Vito Antonio🌹 (@tech_vito) reported

    @enjoyGLOBE Fair warning: Globe has no customer support via phone for majority of issues. You will need to queue and provide personal data multiple times to chat fb messenger before they act on complaints. Not sure if same with smart. Research before switching.

  • pictor Mike Schilder🇨🇦 (he/him) (@pictor) reported

    Just tried @1Password ‘s sharing feature. That is seriously well done. No more grinding my teeth as I have to share a password with a colleague over Facebook messenger. I may not be able to control how they write it down, but I can do my part.

  • TulipsnFootball Snuggle Snack ™️ (@TulipsnFootball) reported

    @MGMGrandDetroit hi there - I’ve tried emailing & calling to get a special request for our reservations starting tomorrow - I sent it on fb messenger bc that’s the only area I’ve ever actually gotten a response. Can you help?

  • Mr_Segundus Mr. Segundus (@Mr_Segundus) reported

    @MaxWinebach Those are excuses. I'm an iPhone user but I had no problems switching back and forth between iPhone and Android. People can easily install apps and they do all the time. I used regular texting (the horrors!) and Google Duo or Facebook Messenger for FaceTime-like calls.

  • cantxcomplain 𝐳𝐚𝐜𝐡≼𝟥 (@cantxcomplain) reported

    My phone broke two weeks ago so if you need me hmu on facebook messenger. Also, reminder that I'm tryna book some shows, so like... let me know if you're trying to play some shows haha. I need to meet more agents to get some bands down here Also, I'm tryna tour. TM/driver. lmk

  • SillE_llis SillElliS (@SillE_llis) reported

    @divinegrackle @cryptocom Not that issue. Only one I have is that no matter what setting I use, FB messenger can pop in and out and run open while all other close .com app and I have to redo pin.messenger does what it wants I guess.

  • Prensgarthsue Susan Davison (@Prensgarthsue) reported

    @Iberia_en @vueling @IAG Absolute rubbish service! Used FB messenger and ibot - no response. Asked if I can leave a number for a manager to get back to me - agent said yes, but she could guarantee they wouldn’t.

  • CharlieKenney88 Charlie (@CharlieKenney88) reported

    @Georgeatasda need some help please with a refund issue. Tried contacting via Facebook messenger but no replies?

  • rumpa_dey Rumpa Dey (@rumpa_dey) reported

    @MamataOfficial @KolkataPolice I have messaged you over facebook messenger and also email and need your urgent help.

  • r_scotland Rachaelness 🌻🌸🐥 (@r_scotland) reported

    @NewLookHelp Sent a DM about 10 items missing from my order for the second time as the help chat is unavailable and I'm not getting a reply from whatsapp or facebook messenger.

  • ReyGGTV Rey (@ReyGGTV) reported

    1. Notice the grammatical errors. I'm pretty sure someone with good English would not capitalize random words in a sentence. 2. There is no evidence whatsoever I've had been apart of any Facebook Messenger group (3/6)

  • djazeiry Kheireddine (@djazeiry) reported

    @POCOGlobal hey guys , why you didn't fix the fb messenger buble issue ?, Just got the last update 12.6 and the issue is still not fixed !!!!!!

  • meinirgwen sian griffiths (@meinirgwen) reported

    @sainsburys good morning. I had an online delivery last week which cost me £7. However quite a few items were inedible. And had to be disposed of. I’ve contacted Sainsbury’s. Via FB messenger in numerous occasions. With no joy. I’m really disappointed. Very poor customer service.

  • TheProfessorZ The Professor (@TheProfessorZ) reported

    @WhatsApp Use Signal or Session instead. Whatsapp still collects a lot of metadata as well as all the contacts in your phone. And also in your friend's phone. your gf's/mistress' phone. Your drug dealer's phone. Use Alternatives. When Facebook Messenger is down, so are IG and Whatsapp.

  • djazeiry Kheireddine (@djazeiry) reported

    @miuirom @POCOGlobal hey guys , why you didn't fix the fb messenger buble issue ?, Just got the last update 12.5.6 on my poco F3 and the issue is still not fixed !!!!!!

  • kjevonchambers K. Jevon Chambers (I AM) (@kjevonchambers) reported

    Anyone having FB Messenger Issues?

  • KhairaniNoreen noreen khairani (@KhairaniNoreen) reported

    @my_sejahtera Hi. I have emailed the helpdesk / fb messenger multiple times about my 1st vaccination is not appearing on QR code & pdf. They keep asking me to change my birth date to any date and refresh. Still nothing happens. Pls help

  • SamoScopom SamoScopom (@SamoScopom) reported

    @Casey In other markets besides North America there are a lot more android users, so you can't relay on a iOS specific service in groups. I hate @WhatsApp (I will gladly explain why) but use it. I mainly use FB Messenger, Telegram, texts and emails.

  • SamoScopom SamoScopom (@SamoScopom) reported

    @Casey In other markets besides North America there are a lot more android users, so you can't relay on a iOS specific service in groups. I hate @WhatsApp (I will gladly explain why) but use it. I also use FB Messenger, Telegram, texts and emails.

  • Iamdion_strong Dion D. (@Iamdion_strong) reported

    @kjevonchambers No FB messenger issues but I’m having Twitter log in issues. I keep having to log in every time I open the app 🙄

  • claire_lb_ Claire (@claire_lb_) reported

    @Claires_Help what's the best way to contact you about missing items from my delivery? I tried calling your help desk, facebook messenger, dm on twitter.