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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (38%)
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Messaging (35%)
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App Crashing (18%)
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Connection (5%)
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Sign in (3%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
App Crashing | |
| Köln |
Glitches | |
 Maria da Fé |
Messaging | |
| Wissen |
App Crashing | |
| Wissen |
Glitches | |
 Pamiers |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha
(@SammyMad) reported
@currys Live Chat Phone calls Email Fb messenger Instagram Twitter Trust Pilot All over 17/18 days. Done nothing to help. #currys @MartinSLewis
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Beckyboo1980
(@Beckyboo19801) reported
@ghd my order has failed to arrive and has clearly been stolen as no further tracking details from it arriving at the depot for so called delivery!! We have been contacting you through your 'HELP' page but you are failing to reply!! FB messenger no response...Where is my item?
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Matt Gruver
(@TheGr00ve19) reported
Anyone else Facebook messenger app not working?
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Wonderchef
(@wonderchef) reported
@Prateek90621286 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Kanza Mubashir
(@kmofficial1498) reported
@CalvinAyre Hello, my sister is fighting cancer. The cost of her treatment is $5,500 and we cannot afford it. Please help us. I can provide all of her medical records and reports. Could you contact me? I also wrote to you on Facebook. Please check OTHER/SPAM on Facebook Messenger
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Sinclair
(@LordHuw) reported
@sainsburys you only have to look at the idiotic system you've implemented on Facebook Messenger to ask for help. More irrelevant automated questions. Designed by a moron.
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Allan A. Mandanas
(@allanmandy) reported
@talk2GLOBE Why am I not receiving replies from your agents in FB Messenger after being taken there by the GlobeOne app? How many times do I need to follow up about the bill readjustment request I made days ago? This monthly recurring issue is really frustrating.
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Wonderchef
(@wonderchef) reported
@AIokSharma We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Allan A. Mandanas
(@allanmandy) reported
@talk2GLOBE's Twitter support service is so useless. I keep providing every information about my issue (inability to access GlobeOne app Help options when redirected to FB Messenger) and they keep telling me to file a ticket via GlobeOne app. Like, THAT IS LITERALLY THE ISSUE!
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Talia*Smiley*
(@Talia_PrettyB) reported
My granny sent me the whole church service on FB messenger this morning😭🫶🏽
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Mace McGrath
(@MaceMcGrath) reported
PSA: If you have an issue with the way your member of Congress votes, the best way to communicate your displeasure with them is by calling their office. NOT by spamming their family members with nasty texts on FB Messenger. End tweet.
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Adam Cartwright
(@AEBC21) reported
@stwater I've been on hold to your "emergency" line for an hour, your Facebook messenger option somehow takes an urgent issue as a need to speak to your billing team, and your WhatsApp option is a robot...How do I get a prompt, human response?
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i don’t think we can fix it.
(@minosvapepen) reported
@kobo I have been using Facebook Messenger to communicate with someone and they do not seem to understand why I am having trouble getting a Kobo Plus subscription despite me sending video proof of me attempting to access the page.
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Ginger_opinions
(@OpinionsGinger) reported
@Apple why can't I use gifs from the Google keyboard in FB messenger anymore?! Android phones aren't having this issue! 😩😩
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John
(@John14283941) reported
@BritishGasHelp hi do you answer peoples messages on here or is your service just as bad as on Facebook messenger has British Gas chat does not work
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John
(@John14283941) reported
@BritishGasHelp still no reply from customer service despite asking me to contact you on here I’ve sent messages on Facebook messenger no reply on there either British Gas chat not working impossible to get through on phone I’ve just emailed your ceo and my mp
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Kanza Mubashir
(@kmofficial1498) reported
@CalvinAyre Hello, my sister is fighting cancer. The cost of her treatment is $5,500 and we cannot afford it. Please help us. I can provide all of her medical records and reports. Could you contact me? I also wrote to you on Facebook. Please check OTHER/SPAM on Facebook Messenger
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Kanza Mubashir
(@kmofficial1498) reported
@CalvinAyre Hello, my sister is fighting cancer. The cost of her treatment is $5,500 and we cannot afford it. Please help us. I can provide all of her medical records and reports. Could you contact me? I also wrote to you on Facebook. Please check OTHER/SPAM on Facebook Messenger
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Dave Stauffer
(@dstauff513) reported
Help!! No one at instagram, help messaging or FB messenger. My service is paid in full yesterday after 9hr wait and still not working.
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Mike Malores
(@Eugene0negin) reported
@FlySwoop What a horrible business model! Cancelled our flight 24 hours prior and don't have a # to call. FB messenger bot just keeps saying "I understand your frustration". No vouchers, coupons, or compensation for missed hotel + car rental. What horrid service!
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Samantha West
(@sambearwest) reported
@boostpoweruk I don't know what to do I feel like crying. I've tweeted, fb messenger, email complaint and posted on social media as well as tried calling and online chat and the only response I've had is, do i still need help. I reply instantly and noone replies!!!!!!!!!!!!!!!!!
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✨Kate✨
(@0214nursekatey) reported
@CollinRugg That’s why I don’t FB post anymore. For a long time I had this bad feeling (gut instinct) on FB that I was being censored and low and behold I sent some articles via FB messenger and person said they were then taken down. Creepy & controlling
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Britt 🦚
(@brittany_beltz) reported
My @facebook messenger randomly switched to French and I have no clue how to get back to English. #help
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Wonderchef
(@wonderchef) reported
@ashishc60887720 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Amentia
(@Amentia13) reported
@cambly Hello, the lesson could not be held because the instructor's camera did not open, I texted with the instructor in the background.I sent a message to Ms. Merve via the iOS App. and Ms. Ada via facebook messenger , no one responded, please. Help to repeat the lesson properly thx
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Arthur Wilde
(@ArthurWilde8) reported
@airnzaustralia (5 of 5) The website doesn’t work and the chat box can’t assist me, one picks up the phone and nobody responds on fb messenger. Are you going to stand by your valued customers and assist me with my problem? Get in touch please.
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ɢ米1DaMike
(@1damike) reported
@TAKEALOT @katli_masunyane I mean if my dm sent 12h04 yesterday could be answered that would help. So I'm going to try the email you provided, granted that would be email number 1 on that address, 3 help centre request, 2 to info @takealot.com, 1dm on Twitter, 2 Twitter posts and 1 message on fb messenger
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ادم زاليل
(@adamzalil) reported
@Celcom most stupid telco ever. Celcom MobileApp useless, Bot at fb messenger and whatsapp is useless, even go for call centre still retarding useless. RIP stupid mtf telco. I pay Rm300-400 for multiple sim every month for your stupid service.
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BarkBox
(@barkbox) reported
@kaylaa_layla I am so very sorry that the costume is missing from your pup's first box, Kayla. Please DM us here or reach out via Facebook messenger so we can help!
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Kara Babcock
(@tachyondecay) reported
Is Facebook Messenger just horribly broken in Firefox for anyone else these days?