Is Facebook Messenger down?
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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (42%)
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Glitches (31%)
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App Crashing (12%)
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Sign in (6%)
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Connection (6%)
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Multimedia (3%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| App Crashing | ||
| App Crashing | ||
| Glitches | ||
| Glitches | ||
| Glitches | ||
| Connection |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Csathó Bence
(@Benokem) reported
@Lcscosta81 @SamMobiles At first I was excited to update my phone, but now I regret it. Most of Good lock functions are not working with one ui 3, and the navigation bar is buggy or less responsive with ui 3. Facebook messenger is a joke now. Hate it
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Khyber Khan Khattak
(@KhyberKtk) reported
@AppleSupport Hi. If you can remove the issue in new software update. It always pauses video while we slide over the video during video call on facebook messenger. Another issue is that after 14.2 update it drains out battery too early & takes too much time to charge the phone 😟
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Steve Abell
(@sb_abell) reported
@CraghoppersUK Cannot place my order due to random error messages appearing, no phone support, neither webchat nor Facebook Messenger can help my query. Disgusting - you don't deserve my custom if this is how you treat people.
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Jenni
(@Jenni3claire) reported
@IKEAUKSupport I need to cancel an order but the phone, chat and Facebook messenger are all not working! Please help.
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Ryan Offord
(@underwaterryan) reported
Note to self. When mum adds you to a random group on Facebook messenger as admin to send a meme, don't accidentally kick her out of her own group and then leave. All sorts of tears can happen. Her upset but me pissing myself didn't help. Oopsie.
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Christie Barker
(@ChristieLeanneB) reported
@Halfords_uk I would like to raise a complaint I have repeatedly asked your colleagues via Facebook messenger, yet they continue to ignore my requests. Hopefully you can help
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Gilly Barr
(@GillyBarr) reported
@unativ I have the same problem, still not gonna download facebook on my phone or facebook messenger.. 🙅
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sharon notley
(@sharonnotley1) reported
@IKEAUK I have received 27 candles from you, 24 of which are unuseable, I have tried phoning, fb messenger and no luck, please get in touch ASAP to resolve this issue
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charlie buttler
(@charliebuttler) reported
@lottie_ellis1 @lookfantastic @Hermesparcels Yes they messaged me back on Facebook messenger to say it's being returned to retailer. If never buy from them again. Awful service. They said they will refund me when they receive it back.
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Randy Dueck
(@PainterRandy) reported
PayPal deducts a fee when you use them to donate. When using Facebook Messenger it has no fee so 100% of what you donate goes to help me share God'Love & HisWord with the least of these here in RedBluff!
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jen rivers
(@nilorahk) reported
@AMCTheatres. I have tried for 4 days to get a hold of someone to change a movie on a private rental. The local theater won’t help, online I can’t request a refund, I have paid for it, reached out by email, FB messenger you got a higher number of calls then you can handle!
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Genki
(@DjGenki) reported
Neural link implant so I can listen to YouTube synth reviews with random Facebook Messenger ads interupting them while people in RL try to talk to me at the grocery checkout because I already totally don't have problems multitasking conversations.
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Sudip Ghosh
(@SudipGh63016449) reported
@HDFC_Bank Everyone knows how HDFC went down totally on 21st nov and I am a victim of bank fraud due to this. An international transaction took place without any otp or my interference. Need refund regarding this. Same thing reported to you on facebook messenger and mail.
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Ho Ho Ho, JOIN A UNION!
(@ThomFrench) reported
@SuperdrugHelp I have used your webform, I have emailed and contacted you by Facebook messenger about order 098009865 and have been ignored. Please can you help with my order
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Cherry Sloss 🍒
(@cherryface86) reported
@Matalan can u help me with a customer service issue?, since no one else can e.g in store, email, phone call, fb messenger etc. I'm getting no reply. My order has been missing since 27th October!
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Mark Simpson
(@Simmo2403) reported
@Rufus_Jay @UtilityPoint I'm owed £278.21 from @UtilityPoint . Not answering calls, ignoring emails to 2 addresses, nobody on live chat, and a very smug person on Facebook messenger telling me how long before I can go to the ombudsman. Disgusting customer service at this difficult time for us all.
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Jane Wilson
(@jane2081) reported
@MyNykaa I’m struggling to find competent customer support via your email, chat or Fb messenger. I’m hoping you can help?
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amy simpson
(@amy_jo_23) reported
from
Nottinghamshire, England
@JDSports absolutely shocking customer service!!!! Being ignored on messages on here and Facebook messenger and when I call they just cut me off!!! Some needs to contact me ASAP! #jdsports #avoid
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Ashique Khan
(@TheAshiqueKhan) reported
@flyspicejet Worst ever customer service. I tried to reach the customer care by WhatsApp, website chat, facebook messenger, and by phone for last 48 hrs and all they did was keeping me in queue forever and never respond. #SpiceJet #NeverBookAgain
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Fun with Bots
(@KarenzBotz) reported
Facebook Messenger app, Woebot user privacy issues.
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Tey
(@tere_bardon) reported
@Converge_CSU Connection problem since Dec 5, 2020. Can't raise a ticket via fb messenger. Account Number: 0020230916734 Please assist.
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Ashique Khan
(@TheAshiqueKhan) reported
@flyspicejet Worst ever customer service. I tried to reach the customer care by WhatsApp, website chat, facebook messenger, and by phone for last 48 hrs and all they did is kept me in queue forever and never responded. Never trust @flyspicejet
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Leanna Kate
(@LeannaKate) reported
@MatalanHelp my parcel went missing 9/11/2020 been almost a month! worst customer service from any company. Rang over 15 times & been lied to about refund. sent messages on Facebook messenger & Either ignored or automated reply & all emails been ignored! What is going off Matalan
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Georgina Burnish
(@Fredstersmum) reported
@TeamKnowhowUK I have DM'd daily for 2 weeks with no reply, nothing!! Have done so via Twitter & FB messenger & each time its ignored. Funny how the only answer I got was when I cancelled the support plan as yr not getting another penny! Yr driver stole from me & you've done nothing to help me
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Rhiannon
(@Rhi_Bevan) reported
Smart people I need help: for two weeks the only apps giving me notifications are FB messenger, Gmail, and twitter. Everything else (FB, discord, Instagram, slack etc) isn't. Feel like I've checked every notif setting in my phone and can't figure out what's wrong. Suggestions?
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leo
(@BB_ARTS_CRAFTS) reported
@AdamStephey Hi,adam,could u reply my email,i feel very sorry to u.i also had leave message to your facebook messenger,but still not get reply,is a kind of urgent,our shop have been shut down,please
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Daidz
(@DaideeLavilla) reported
No internet at home for 2 weeks now. Do you really care, @PLDT_Care? Been calling 171 and went to ur office for this issue but then, nothing happend AT ALL!!!!! Been chatting @PLDTHome at facebook messenger cs asking for updates, yet, seen zoned. @pldt, what now???????
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brain meat
(@EroticPuma) reported
@Android ever since my update the other night, my Facebook messenger is all screwed up. Is this an android problem or a Facebook messenger problem?
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four seasons total landscaping
(@donotnotworry) reported
I think Facebook messenger is the root of all my problems
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Lu Qiu
(@LuQiu10) reported
@nick_clegg Actually FB can help by adding a Bluetooth mesh networking feature across FB Messenger/WhatsApp/IG Direct to deal with Internet shutdowns so govts would be less obsessed with the concept of 'Internet Sovereignty'. (Reference Firechat/Bridgefy/Google Apple COVID Contact Tracing)