Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 12/06/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (56%)

    Messaging (56%)

  2. Glitches (14%)

    Glitches (14%)

  3. App Crashing (11%)

    App Crashing (11%)

  4. Connection (8%)

    Connection (8%)

  5. Sign in (7%)

    Sign in (7%)

  6. Multimedia (3%)

    Multimedia (3%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCedar Rapids Sign in
FranceArrondissement de Poitiers Messaging
GermanyBerlin Sign in
United StatesWest Lafayette App Crashing
United StatesKennewick Messaging
New ZealandAuckland Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • clapmytweets CHIQUITA 🥷🏿 (@clapmytweets) reported

    I had to delete Facebook messenger. Those fools were calling me through the app. How could you fix your fingers to press that phone symbol?

  • DanWritesBooks Dan Writes Books (@DanWritesBooks) reported

    Dear #WritingCommunity and #authors I have the most important writing question ever. What font do you use for text messages in a story (as in from a Facebook Messenger chat or SMS)? I use italics for thoughts so I need something else for SMS. First world writing problem I know.

  • Paulatics Paula Simons (@Paulatics) reported

    Dear @FlySwoop - I have been trying to reach you via telephone, email, chatbot and FB messenger, without success. The recorded message on the phone line says to contact you via Twitter! So here I am, doing just that. (I tried DM, but I thought a public appeal might help.)

  • lorenbratilet lorenbratilet(Offline until Sunday) (@lorenbratilet) reported

    @PLDTHome I can't contact anyone in FB Messenger since the prompts won't work. I am in Cebu and need to report a problem urgently

  • flembobb Flembobby (@flembobb) reported

    @visiblecare You just sent me an email stating my number successfully ported. Yet it hasn't. I'm dead in the water. Number not working on my old carrier anymore, and not on yours. Nobody is answering in your chat, on FB messenger, or Twitter messages. No number to call for help. This is bad.

  • ElamaxMHS Elamax Mental Health (@ElamaxMHS) reported

    @SouthwestAir I'm stuck in ***** Cana with my son and I'm not able to call the airline or get assistance via fb messenger. Your agents are less than helpful and this isn't the first time in 3 months I'm having poor communication issues with Southwest. Can I get some assistance?

  • iheartbooger wor·nr 🔬🧪 the vengeful (@iheartbooger) reported

    @enjoyGLOBE Hi. What's the best way to report this? Your digital assistance (via FB messenger) does not work. Please help.

  • Megan__Cutler Megan Cutler (@Megan__Cutler) reported

    @Coffee_Is_love I had a similar problem where I wanted to leave a group but didn't really want people to know... so I sent it to spam on facebook messenger. I can't see it anymore, but no one is aware that I 'left.' Sometimes I hate how visible Facebook makes things... it's like asking for drama

  • KayeHagler Kaye Hagler (@KayeHagler) reported

    @weatherchannel Prayers for all about to be impacted. Michael devastated us here in Panhandle (919 mb). Oddly, when cell towers went down, I found call button on FB messenger-and it worked!

  • NoMoreWalkIns No Walk-Ins Available (@NoMoreWalkIns) reported

    @sortofspeciall Yep, or CXs who track you down via mutuals and then attempt to get tech support OR discounts over FB Messenger. I don’t know you, I’m off the clock, go away.

  • Collinsen22 Neo Collins (@Collinsen22) reported

    @Naija_PR On a norm it would've been text msgs..but network service providers taken over with their incessant texts.. 1.WhatsApp 2.Facebook Messenger 3.Twitter 4. Telegram 5. Facebook 6. Text message.

  • TempestTankard Franz D. Hofer (@TempestTankard) reported

    @Beervana @nagbw @Brewed_Culture Thanks for sending that along, Jeff. Unfortunately, I'm getting a 404 error. Can you send me the link via FB messenger or email? Thx!

  • MrSantosLive Mister Santos (@MrSantosLive) reported

    @FrontierCare @FlyFrontier is a joke. I have contacted them through phone, FB messenger, Twitter and their chat service on their website. NO RESPONSE! I’m just trying to change my flight due to the hurricane coming to florida my goodness

  • jklongwith Jason Longwith (@jklongwith) reported

    @ExamineBaseball I am working with them right now. I can request payment from them via Facebook messenger if they setup their payment method correctly. That is the current issue.

  • xo__wanderlust Christine 💕 (@xo__wanderlust) reported

    @boohoo this was raised via email AND Facebook messenger. Automated responses that tell you 2 working days for a response - deadline is never met. Get passed to different CS agents each time all with the same generic autopilot responses - awful service #BooHoo #BadCustomerService

  • EatTheCake33x ₚᵣₒfₑₛₛᵢₒₙₐₗ ₜᵣₒₗₗ ₐₙd ₛₐᵣcₐₛₘ ₑₓₜᵣₐₒᵣdᵢₙₐᵢᵣₑ (@EatTheCake33x) reported

    @TriceyTrice2U If that doesn't work/help then try removing social media apps (if they are there) and reinstalling them. I had to remove and reinstall fb messenger the other day when my phone updated.

  • security_craig Craig (@security_craig) reported

    For folks enduring hurricane areas if mobile voice service fails from use often data will stay functional. You can use facebook messenger voice, signal, or facetime audio etc. Avoid video since the towers are likely under heavy use.

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    I would love to stop using Facebook Messenger, but everyone in my family uses it. I already put my foot down with WhatsApp, again despite all family using it. Cannot think of a solution! They haven’t a clue the extent of the security and privacy problems from using it.

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    And free therapy bots like Woebot moved away from Facebook Messenger app, Woebot users in serious trouble (like Woebot) are

  • EvanMillward Evan Millward (@EvanMillward) reported

    @WCPO @JoyCourtTV @FeliciaDawn906 PIKE COUNTY TRIAL; Scheiderer notes that Facebook messenger was often used in the area instead of texts because of spotty service. We know one Hanna May Rhoden FB message will play big later.

  • csadiem Chloe (@csadiem) reported

    @InPostUK where are my parcels!? Some have been at the sort facility since the 15th with no movement. I waiting for 5 parcels. I have tried calling, I have emailed and I have sent a message on Facebook messenger and received absolutely nothing back! Terrible service!!!

  • OctobersRust_ 🖤💚 𝕊𝕒𝕞𝕞𝕚 💚🖤 (@OctobersRust_) reported

    @CashApp I have screenshots of her on Facebook Messenger telling me to send her funds. In the chat she said I’d be given a refund but had done nothing to honor that. Hoping you guys can help me. I have filed a dispute but nothing has came of it.

  • onetracklit One Track Literary Agency (@onetracklit) reported

    A 2022 first world problem: Just had a message from someone pop up on my phone, clicked on it and then clicked another link and now cannot find the original message to respond to that person. Checked texts, Twitter, IG, FB messenger and email -- all no trace?

  • schuuuuuler Damian Schuler (@schuuuuuler) reported

    A lot of people seem to struggle with the most simple concept "ask for the sale." I am going to break it down iPhone FB messenger style. Someone has a phone listed for $300. You want to pay $150 for it. You DM and ask them "Hey ___, can you do $150?" That's it.

  • kobo Kobo (@kobo) reported

    @ZombieHunter51 Hello! For your return request, you can reach out to one of our Costumer Care Representative via Facebook Messenger if you can not connect with us via Chat on our Kobo Help Website.

  • graceemsxx Grace 🌻 (@graceemsxx) reported

    @sainsburys Hi, can you please help me with a Nectar issue? Your FB messenger refuses to acknowledge my existence.

  • Jay_n_Eye Jason (@Jay_n_Eye) reported

    Is it just me or is there a glitch with Facebook messenger that messages from around 2pm yesterday till this morning around 7 are missing.? . . . @facebook @messenger

  • mukayajames35 My love 😍😘 doesn't cost anything (@mukayajames35) reported

    @nbstv @afromobileug He closed down Facebook messenger, why's he on our Twitter double standards,??

  • Bobtheboss65 Robert (@Bobtheboss65) reported

    @AirCanada I have had my flights Cancelled twice now. Trying to get rebooted on line but not working. I Have sent 4 DMs no reply sent message via Facebook messenger, no reply. No UK phone number. Number given is no longer in use .......how can I get this sorted please

  • boomshadow Perry F. Bruns (@boomshadow) reported

    Just had a @Mintmobile representative ask for my personal info, including full address and my device's IMEI number, in a Facebook Messenger chat AFTER I'd called for them to cease and desist all communication following a two day customer service fiasco. AVOID Mint Mobile.