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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Glitches (14%)
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App Crashing (12%)
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Connection (8%)
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Sign in (7%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cedar Rapids |
Sign in | |
 Arrondissement de Poitiers |
Messaging | |
 Berlin |
Sign in | |
| West Lafayette |
App Crashing | |
| Kennewick |
Messaging | |
 Auckland |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Murphy
(@CAMURPHY) reported
@mtaulty @WhatsApp Reading this and looking at the box image near the end, if we're on Fb messenger, it appears we're already signed up to the problem!
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OM NOM NOM NOM NOM NOM NOM NOM NOM NOM NOMINOUS
(@txn1234567) reported
@stefsull I refuse to install facebook, any product, on my phone. If I post to Instagram, i download then delete. I have this extension on chrome on my mac desktop and use Twitter without issue. I’ve never installed facebook Messenger on my phone or my desktop.
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Andrew Vittle
(@AndyVittle) reported
@ThePodNewport @JustEatUK just ordered 4 burgers and sides from you, missing one burger, and then no way to contact you to resolve the issue, the phone number goes to an answering machine. No response on Facebook messenger. Only thing to do is order again. Shocking service
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Margaret Morgan ✒📚🌈
(@Monocotyledon) reported
You say your “customer service team no longer monitors Twitter” and we should use Facebook messenger (no thanks!) or your website. There is a form there to contact you, but what’s the point when no one responds? (Ask me how I know.) 4/6
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Craig Jukes
(@craigjukes1) reported
@musicMagpie That’s because you told me to do it via Facebook messenger. Are you going to address the issues? The phone has been sent today.
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Nikka Chu
(@nikkachu0521) reported
@grabph I cashed in from my mobile banking app and it's still not reflecting in my GrabPay. You customer service is terrible and no one is replying in FB messenger and email ticket is being ignored. (169109147)
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Lady_May
(@LadyMay007) reported
@ASOS I’m waiting for a refund. My messages on your help page and Facebook messenger have been ignored for coming up to 2 weeks. I’d be cool if I was told it would take this long but that’s not the case. Can someone please assist? Thanks
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Rhonda E Grzyb
(@RhondaGrzyb) reported
@thedailybeast @OsborneOsbeorn Can someone, anyone clarify. Is Parler down or not, as that is where further plans of insurrection are going on according to CNN just 30 mins. ago & those spreading videos on FB messenger of coming violence. Terrible...
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Naomi
(@ponderingisgood) reported
@RichardAScott The issue is that ultimately you have to go with the service that the people you want to talk to are on. I've been stuck with WA and Facebook Messenger for years just because there's no way I could convince everyone to move to a different service...
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/yo{2,}ri_ebooks/i
(@yoori_ebooks) reported
i replaced facebook messenger of the gods help me not mandatory) software
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PChatu
(@chicpandoo) reported
@wcathcart @WhatsApp Great for being transparent that you want to promote your mother ship with more back door entries to snoop in. The combination of Fb, fb messenger and now what's app is like a super venom to the privacy . Rather I would break down those I to different companies stay happy. Bye
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Louise Clarke
(@LouiseC49324492) reported
@GAMEHelps I have sent private DM, private Facebook messenger messages and a complaint through resolver yet have had no resolution or confirmation of return. Terrible customer service @GAMEHelps @GAMEdigital
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Anton
(@_atjn) reported
@techrodent @hardwarecanucks I have the same issue with FB Messenger, but it doesn't stop me from installing Signal and using it every time i get a chance.
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gazelle
(@wiIdgazelle) reported
@Kumquat51937721 @Fabletics @lizakoshy Same issue with me. I can’t even connect to a live agent through a phone, live chat, Facebook messenger, or Twitter DMs. I also stopped getting tracking updates. It’s like they’re purposely refusing to communicate with customers.
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Sheryl Caldwell
(@Sheri1958) reported
@ltj6980 It is not parlors fault that you could not get into that account. Twitter, Instagram, Facebook, Facebook messenger has made it to where people cannot login. I’m done with Twitter. If you do not believe the way they believe then we are not worth a **** to them
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Pardi P
(@spicyketup) reported
i might cancel my phone service 🤔 i don’t message or call anyone besides my mom and tia but i can use Facebook messenger or something 🤔
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DV
(@DeanVrable) reported
@SolomonDefi @TheCryptoFool Can you help me convert the ETH I sent you to SLM? I sent email and FaceBook Messenger correspondence describing the problem.
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jb
(@pepsicocom) reported
@clarkiem76 @ringsau Yes, and WhatsApp plans a February terms of service update that further compromises user privacy. Some are surprised to learn WhatsApp and facebook messenger are two of the principal ways facebook uses to get at details of your contacts and the contacts of your contacts
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Bailey Shaw 🤠👗👠🦋
(@zulamayz) reported
@ZahiaKerr FB Messenger has problems with new European laws. Sorry. I have been writing you. I sent you a private message on WSFC. Missing you. 😔
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Randy Dueck
(@PainterRandy) reported
PayPal deducts a fee when you use them to donate. When using Facebook Messenger it has no fee so 100% of what you donate goes to help me share God'Love & HisWord with the least of these here in RedBluff!
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Peter Ford
(@ptfrd) reported
followed through properly. I am, and always have been, unenthusiastic about comms platforms that don't meet those criteria, like Facebook Messenger, Skype, WhatsApp, etc.. The biggest down-side I've seen is that you have to use your phone number as your identity (though this
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J ♡
(@JiminieRnbws) reported
@eastwestbanker your customer service is the worst!!!!!! I REACHED OUT THROUGH YOUR FB MESSENGER/EMAIL/TWITTER and IM not getting any helpful response!!!!!!!!!!!
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Nikka Chu
(@nikkachu0521) reported
@grabph @grabph I cashed in from my mobile banking app and it's still not reflecting in my GrabPay. You customer service is terrible and no one is replying in FB messenger and email ticket is being ignored. (169109147)
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Nikhilesh Nadkarni
(@canikhilesh) reported
from
Panaji, Goa
Considering privacy issues I deleted Facebook messenger. And will be switching soon to @signalapp from whatsapp
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☁️Wolfie☁️
(@wolf_woman_666) reported
@NerdECrafter @Swinginthewolf I prefer using FB messenger... Is that a issue?
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Help me network. I’m not comfortable with using WA or FB messenger any more, so will go wherever my network go. What are you thinking?
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Pao
(@pi_11010) reported
Had a problem with @PLDTHome. Reported it via FB Messenger @ around 7am. They called and resolved it @ 12nn. I was actually worried that it won't be resolved because I just filed a ticket online. Nicely done.
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Rosie Parsons
(@Ros1eParsons) reported
@PenelopePSK @ArgosHelpers That’s rubbish! I had a similar problem recently and the only way I got a response, was through FB messenger.
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Richard - OEC - Office Eye Candy
(@richardhullOEC) reported
@marcusbrig @signalapp Why? I’m generally confused by this - I can txt but most people seem to use WhatsApp or Facebook messenger - the only benefit of which that I can see is the group chat - maybe it’s an age thing? I’m not down with the kids am I?
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Sharat Chandra
(@sharat9211) reported
@pranesh @jasjiv Yes but not after being told that the service is end to end encrypted. Facebook Messenger is not end to end encrypted, I think snapchat is not too. You can't say the chat is private and then start tracking who all I am chatting with.