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Facebook Messenger

Facebook Messenger down or not working? Current app problems and status

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 34% App Crashing (34%)
  • 30% Glitches (30%)
  • 21% Messaging (21%)
  • 7% Connection (7%)
  • 5% Sign in (5%)
  • 2% Multimedia (2%)
  • 1% Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Gulf Breeze App Crashing 6 hours ago
Ottawa Connection 16 hours ago
Modimolle Messaging 2 days ago
San Mateo Messaging 3 days ago
Sainte-Julie Messaging 3 days ago
Dhaka Connection 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • hoemomorphism
    (G)raphical (U)ser (I)nter-gay-ce (@hoemomorphism) reported

    godding this mafia game is literally gonna fix my sleep schedule djdndkdj. like I'll have to be up early to send out morning messages and stuff so against all odds a fb messenger rpg is gonna be the thing that finally keeps me from staying up until 5 over break

  • Mughnetsyan
    Anush (@Mughnetsyan) reported

    @ParallelsCares your Customer Support is indeed bad! You never reply in Facebook messenger. It’s impossible to find any way to contact you. I have been trying to fix a problem since summer.

  • blackoutpete
    Peter Michael Marino (@blackoutpete) reported from Manhattan, New York

    Facebook messenger is down so if you are trying to do business with, me you won’t be able to and anyway you shouldn’t be doing business on Facebook messenger.

  • Dragonlily200
    Dragon Lily (@Dragonlily200) reported

    Does anyone know when Facebook Messenger is going to work again? It’s been down for about 3 or 4 hours or so for me! #Facebookmessengerdown

  • WidnesPharmacy
    WLNP (@WidnesPharmacy) reported

    Urgently recruiting for new Covid Vaccination service in #Widnes All roles considered. Contact through DM or Facebook messenger for more details. Please DO NOT phone Pharmacy!

  • MamaBuckingham
    Sarah Buckingham (@MamaBuckingham) reported

    @jaimemilner Jaime, I was trying to upgrade from VIP Weekend when there were 3 Platinum left but Upgrade button not on order page...any ideas to help me? Dave on FB Messenger tried to help previously?

  • SachinYadavQA
    Sachin Yadav (@SachinYadavQA) reported

    @JioCare DM sent. I hope i will get some support here unlike fb messenger toll free and WhatsApp, no help there.

  • _MikoKim
    Koalamancer 🐨 Kim (@_MikoKim) reported

    Is facebook messenger broken? I have to keep on refreshing my browser and app so I can send a message.

  • AimeeMAsh30
    AimeeAshley 🌻 (@AimeeMAsh30) reported

    Fb messenger is seriously getting on my nerves with not sending messages. Like what is the damn problem

  • mnlebgwa
    Nnyaladzi (@mnlebgwa) reported

    @btcbw when are you going to solve the issue of us not accessing Facebook messenger and instagram? It is two months now.

  • hanurk
    Hanur Kim (@hanurk) reported

    I've been trying to reach @TMobile @TMobileHelp on FB messenger for the last 2 hours and getting nowhere. Can you please help me get squared away?

  • amandajpereira8
    Amanda 🇨🇦❤🇬🇧 (@amandajpereira8) reported

    @airtransat been on hold for hours and even wrote on Facebook messenger and still no answers, this is the second day of trying to contact customer service

  • lovenb1502
    bn15 (@lovenb1502) reported

    @Debenhams I have sent been trying to get help with my order and refund but no one has responded to my messages through WhatsApp, Facebook messenger and tweeter messages.

  • jappieness
    jappieness primum non nocere (@jappieness) reported

    Atty @barrygutierrez3 the PGC Vizayas still has a genset with fuel that would last till Sunday. Power still down and comms still down. can be reached via FB messenger

  • hellencoulson1
    Hellen Coulson (@hellencoulson1) reported

    @cineworld we have tried ringing you, DM'd twitter account (Cineworld Boldon) and Facebook messenger. We booked tickets for today's 11:30am showing of Spiderman at Boldon. Money taken from account - no confirmation received. Checked junk mail also. PLEASE HELP.

  • DavidUmburadave
    David Mclachlan (@DavidUmburadave) reported

    @airtransat I have been trying to contact you for 3 days now. I never get an answer when I call and wait for over an hour each time I try, I have messaged via Facebook messenger no reply, I have emailed and not even an acknowledgement. Help!

  • TracyWi82282415
    Tracy Williamson (@TracyWi82282415) reported from Independence, Missouri

    @giantgio Gio, where do you find these crazy people? I love it but the crazies I get all want one thing from me they'll never have. I had to shut down FB messenger cause I got over 300 friend requests from men in a week. I was overwhelmed by that, so I deleted the app!

  • hellencoulson1
    Hellen Coulson (@hellencoulson1) reported

    @cineworld we have tried ringing you, DM'd twitter account (Cineworld Boldon) and Facebook messenger. We booked tickets for today's 11:30am showing of Spiderman at Boldon. Money taken from account - no confirmation sent. Checked inbox also. PLEASE HELP.

  • matgapp
    Mat Gapp (@matgapp) reported

    @alecturton @LandRover_UK I had communication with “Dan” via FB Messenger. He couldn’t tell me anything useful and then stopped replying to me. More quality Customer Service from @LandRover

  • etherealjiminie
    laura⁷₁₃ 🦋 (@etherealjiminie) reported

    am i the only person whose Facebook Messenger notifications aren't working or is this a problem for others too???

  • lambnexus
    Lilith (@lambnexus) reported

    You've probably noticed, if we're friends on multiple platforms, that my fb is down. That's (maybe) temporary, I just need a minute. I'm still on fb messenger. I feel like I've been asleep, or in a daze, for months now. Maybe years. The idea of changing my life around is scary.

  • fozcasey
    Fiona Casey (@fozcasey) reported

    @eir I get a text asking me to call customer accounts as my service has been suspended, however I'm not sure how to accomplish this... as my service has been suspended and I can't make outgoing calls!! And now your Facebook messenger rep just 'hung up' on me. Please advise.

  • Ratty63365450
    Ratty (@Ratty63365450) reported

    @tailsdogfood I’m still waiting for my delivery should have been here by Monday at the latest.. I hardly have any food left for my dog.. messaged yodel who were no help whatsoever..I’ve contacted you by Facebook messenger but not reply as of yet..

  • allgoodyid
    Ruth Goodall (@allgoodyid) reported

    @emmamattress Your customer service is appalling! 3 weeks I’ve waited for my mattress and your Facebook messenger service is about as much use as a chocolate fireguard 🙄

  • Minx123
    Anna Ellis (@Minx123) reported

    @Superdry_Care I placed an order on 29 November, have not received my item, have sent a message in FB messenger as suggested and tried to use the “chat” function! I’ve heard nothing, please help!

  • hanurk
    Hanur Kim (@hanurk) reported

    I've been trying to reach @TMobileHelp on FB messenger for the last 2 hours and getting nowhere. Can you please help me get squared away?

  • adamd11
    𝕒𝕕𝕒𝕞𝕕𝟙𝟙 (@adamd11) reported

    @RealWPSandbox I managed to contact someone via Facebook messenger instead. It still took a whole lot of time to shut down even once your team knew about it. You basically assisted the criminals! Definitely make an abuse form.

  • tophersimmons
    Christopher Laird Simmons (@tophersimmons) reported

    Prepping a cease and desist letter from lawfirm after sending website form and FB messenger notes to a content copycat, stealing our content then making it look like they created it, with competing service. Left the image with our name on it. And our US and EU reg TM.

  • brettsr
    Brett Spencer (@brettsr) reported

    Hi @GWRHelp how do I get some help please. Have been on hold for an hour, and waiting on whatsapp and facebook messenger

  • Jayhoonieee
    jason (@Jayhoonieee) reported

    @meowdumpling It's not working in my device there's no showing the enter code button. But there's a solverchat on Facebook messenger it's free no need to pay. Just wait for the answer.