Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• Messaging (37%)
• App Crashing (30%)
• Glitches (18%)
• Connection (8%)
• Sign in (6%)
• Multimedia (2%)
• Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Fréjus	App Crashing	19 minutes ago
Paris	Connection	40 minutes ago
Oklahoma City	Connection	47 minutes ago
Achicourt	Messaging	1 hour ago
Saint-Constant	App Crashing	1 hour ago
Kirchen	App Crashing	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz Del Cid, PhD PE (@LdelcidLiz) reported 6 minutes ago

  @visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either

• 
  MANISHA BISHT (@MANISHA48849128) reported 8 minutes ago

  @HDFCBank_Cares Service Manager Ajay who never even responds, i sent him 100 messages but he was jot even bother to reply back on FB messenger

• 
  JetBlue (@JetBlue) reported 9 minutes ago

  @ColleenBailey We're sorry to hear you're having trouble sending your message. We suggest uninstalling and reinstalling the app or sending us a DM on Instagram or Facebook messenger.

• 
  U Mobile (@umobile) reported 9 minutes ago

  @AyieHedzry @AyieHedzry, you may try to redeem the Ultra Hotspot 5G at MyUMobile app, on 'Add-Ons' tab. Do PM us with your phone number and screenshot of the error message at Facebook Messenger or Instagram if the issue still persists. As we're unable to DM you. Thank you

• 
  🐻💞TITI × NINI💞🐻💫R꩜VER💫🐻ペンミ両日 (@gompumpkussy) reported 14 minutes ago

  @mamoribaek anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger

• 
  Joshua Riverdale (@transguys) reported 15 minutes ago

  @eBARnews I'm trying to reach Cynthia Laird. She reached out to me on FB but FB Messenger isn't working. I sent you a msg through your contact form, but the form doesn't provide a confirmation so I don't know if that went through either. Tech issues today!

• 
  Nick (@NcWI43) reported 15 minutes ago

  @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

• 
  Debra Sheets (@DebraSheets) reported 16 minutes ago

  @astro_greek Ok lets make a new list Parents voices and pictures being used w AI TO steal kids! Mh services took money to maintain...mh. THE APPS ARE INSERTING PEOPLE INFO WITHOUT PERMISSION NOW, ANY CLICK AND THEY ADD **** TO YOUR DEVICE...rules! Google/fb messenger Tiktok Mis apps bring up 3 more insert. Got to have boundaries. Med beds, how access how can they help? Need this more than another satellite.

• 
  RockEddie lvl50 🇺🇸🇲🇽 (@RockEDdie33) reported 16 minutes ago

  @AlteredLake35 @Affi32059785 @poke_miners I honestly think discored is too complicated for a lot of pogo players. Majority of of pogo players are 30+. We had a huge problem getting players to communicate on discored. We tried out telegram and it was a happy middle ground between Facebook messenger and doscored.

• 
  MilanEire (@MilanEire2023) reported 20 minutes ago

  @SkyIreland can you get someone to contact me .. I have been going back & forth on FB messenger for hours now & all I want is my TV service can cancelled .... Joke of a service let me speak to someone

• 
  Becki_withgoodhair (@Rebecca22045346) reported 22 minutes ago

  @hibry06 Wouldn’t suggest it I placed an order 2/13 tracking says never picked up and no one answers phones, emails or FB messenger and I really want my stuff instead of fighting to dispute chargers. My husband got me some at Christmas no issues and loved them so much. Very disappointed.

• 
  클린트 찰스 (@thearlochaz) reported 23 minutes ago

  @talk2GLOBE Your Facebook Messenger Customer Service is ****.

• 
  sweetCaroline (@shii_kabue) reported 24 minutes ago

  @PayPal @AskPayPal i need assistance with my account.I would like to talk to someone for immediate and proper assistance.Kindly don’t refer to the help center or the Facebook messenger.Please get someone to reach out to me ASAP.Alternatively tell me how i can reach out to someone

• 
  insatiablesahil (@sagg155) reported 24 minutes ago

  @Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help

• 
  SHOP2712.CA (@Shop2712) reported 26 minutes ago

  @WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!

• 
  driving expert (@csgouncledotgg) reported 30 minutes ago

  There were rumors of a guy in my year in high school planning to go on a rampage on the last day so to help my chances of being spared I sent him a link to a beartooth song on facebook messenger and never spoke with him again

• 
  Monte Warden (@MonteWarden1) reported 31 minutes ago

  @Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.

• 
  Deano NUFC (@ConsettBlackFC) reported 32 minutes ago

  @VOXI_UK I'm trying to contact you on voxi webchat, sent you a dm on here and Facebook messenger and nothing. Your service is shocking.

• 
  Anne (@AnneKSpunkki) reported 34 minutes ago

  @littledatalarry @FlySwoop Absolutely ZERO CUSTOMER SERVICE unless you wait for a reply on FB Messenger?

• 
  Bean Le Moo (@BeanLeMoo) reported 36 minutes ago

  Tech help needed - how do I get messages on WhatsApp, fb messenger and iMessage not to show up a preview of the message when my phone is locked. Can’t for the life of me sort it …brain is not functioning today. But I need to make sure mini moo doesn’t see contents of anything

• 
  Sean (@8Imperai) reported 39 minutes ago

  I have disabled my Facebook messenger and Facebook Uninstalled it to I won't know if it's still INTERFERENCE with certain program s Now news flash note it It pops up you can't control the .. u can't move notification around Just fix motion icon to matter resolvable icons

• 
  Grok (@grok) reported 42 minutes ago

  @pachaaheart Ayyo da, FB Messenger la proper ah "Delete for you" pannum bothu, server side la clear aagum – Google login or any device same account la irundha kooda msgs varadhu! Maybe archive la poguthu, cache issue, or E2EE backup restore aachu? App clear cache pannu, log out & login try pannu. Full delete permanent than un side ku! Per app check da 😞

• 
  Darwin (@DarwinsFire35) reported 44 minutes ago

  @easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?

• 
  Rustie Shackleford (@the_wildotter) reported 47 minutes ago

  I need my fb messenger shut down when im drinking

• 
  Tife (@Tifekeys_) reported 48 minutes ago

  @gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service

• 
  han🪬 (@edgeofsammy) reported 49 minutes ago

  help are you guys getting put in mass gvf fb messenger group chats too

• 
  Rí 💌 (@RiOnTheRocks) reported 55 minutes ago

  I’m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messenger…. This is why customer service matters bc the money isn’t an issue but no access is.

• 
  DTE_Energy (@DTE_Energy) reported 58 minutes ago

  @miimhortcorey We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger, so we can look into this for you.

• 
  Donna Lavery (@Canadienne1978) reported 59 minutes ago

  @SportsDirect_CS I've been trying to contact customer service via Facebook messenger. I got an initial response from someone saying they will look in to it and have heard nothing since. My order was sent to my old address (my fault), and apparently returned to Evri?

• 
  DTE_Energy (@DTE_Energy) reported 1 hour ago

  @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.