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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (40%)
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Messaging (31%)
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App Crashing (20%)
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Connection (5%)
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Sign in (3%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Litchfield |
Messaging | |
 Wissen |
App Crashing | |
| Clermont |
Connection | |
| Ashburn |
App Crashing | |
| Wissen |
App Crashing | |
| Wissen |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Midgard T
(@Midgard8_3) reported
@DeniseInCanada "Force stop" is android speak for Windows' "End Task" but if it's tagged as a needed service, Android just restarts it, eventually. Root your phone and put an "app freezer" on. You'll be amazed how much traffic you save if you freeze fb messenger alone. idk what other apps u got
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LR
(@lrendon62773) reported
@ATTHelp I haven’t been receiving my promotional credit for a phone I got back in February. No one helps me and your Facebook messenger reps are a disgrace. No one has followed up. No one is helpful or cares. Your customer service is a joke.
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yikes
(@sowhatedo) reported
it's scary how careful i need to be on facebook messenger so i wont accidentally read messages. yes i have problems that im not willing to talk about and yes i know you're reaching out and it's literally stressing me out sm
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WEF
(@Wef1234556) reported
@ByNumberss Can someone check your Customer Service email account? I have been trying to reach someone there via Email and Facebook messenger for 2 days now to discuss my incorrectly shipped order.
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Si Traat
(@traatacus) reported
@SportsDirectUK any chance someone could respond to me. I’ve emailed numerous times. Used Facebook messenger and had little or no response. I returned an item for exchange over two weeks ago. Not heard anything and haven’t received my item. Any ideas? Customer service is awful!
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Cailean Congedo
(@CaileanCongedo) reported
Last night I shut down Mum bot, my chat game I made inside FB messenger. So sorry to anyone who didn't get a chance to chat to Mum but she's off on a cruise.
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Anataesha
(@Anataesha2) reported
Sorry to bothering y'all can someone buy me $25 VISA card someone help me out please in you do buy me that in sent me the card number in front in the back card number in sent me to my Facebook messenger page do so please
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Savannah🦋
(@ball4__) reported
Ugh my phone screen is broken and I can’t make calls and I can’t answer them so if you need to get ahold of me message me on here or Facebook messenger.
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Rabble Rouser
(@We_Are_TheSwarm) reported
@SuperdrugHelp please help, I am getting no response from yourselves on fb messenger & am now without my package for 2+ weeks- despite trying to arrange for the items to be redelivered! No response on messenger! I have sent a dm.
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jane bond
(@bondjane007) reported
James when U get your new phone, check here & FB messenger.I would like to talk to U in person.Need your help finding a few items U moved somewhere. Maybe we can try to work together again. I'm open to giving it another try! Let's try to make things work better this time.
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Rohit Malik
(@Malik1992Rohit) reported
@RbeJain sir I texting to u on your Facebook messenger but not a single rply from your side sir there is a serious problem occur during tier 3 exam with 20 students of cgl in nashik western sector .sir I want to contact to your number plz give your number
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Farooq Ronnie Shumba
(@closetmc) reported
@kwirirayi Sheesh that hectic bad service, recently had a struggle with an airline stuck in Zim trying to change a ticket spoke to their FB messenger initially they couldn’t help but persistence had them helping me out. They didn’t even have a 24 hour call centre
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STEELERS 9-0 ALABAMA 6-0
(@2Shanez) reported
Is anyone else’s Facebook messenger not working right?
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Moody_Driver 👤
(@N0TINSERVICE) reported
@ItsWeary I've found ours to be contactable via Facebook messenger Usually a reasonable response time and then you have a record of the incident without having to write anything down 🙏
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Philip Rama III
(@philipPR3rama) reported
@eonbankph need help, your hotline and fb messenger is taking 10 years to respond
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anish patil
(@anish1392) reported
@facebookapp I cannot see others last seen in my Facebook messenger but others can see mines last seen on my iPhone Kindly help me with an update... Thanking you.......
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President Elect Peter Pumpkin Eater, Jr.
(@PeterDodge10) reported
@trapT15766788 @ShieldVoC @Uber_Support For you sake, I hope they do. I had to contact them through Facebook Messenger to get a response, and I'm a driver. I have no phone number to contact them if there is a problem. Last year, I had a gun pulled on me and could not reach anyone at Uber.
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Larry W. Virden
(@lvirden) reported
@hulu_support having difficulty creating an account. Tried to use your fb messenger interface but it says no one is there. How can I find a human to help resolve my issue?
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Brad
(@_bradramos) reported
@Ishikawa_Sachi Did you connect your IG with FB Messenger? I had this problem with FB before. I got a spam message that got auto-blocked by FB as spam, but it remained unread. Had to sign into FB on Desktop and delete it from there.
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anotusual⁸•²
(@anotusual) reported
I have tried to reached them via international call, email, LINE and also fb messenger, but they replied to me every two days ka. I am really sorry regarding this issue but I hope you understand na ka 🙏
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Fiona Foxall
(@FoxyFiona83) reported
@Ask_DP hi, do you know when someone will get back to my on Facebook messenger from my delivery issue raised on Saturday? Wrong item delivered
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Zalestus
(@Zalestus) reported
@guyro my Facebook account was banned for breaking "community standards" after 10 years of having my account, almost never use the thing besides fb messenger to video call my son before bed and read him stories. please help me.
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Zalestus
(@Zalestus) reported
@facebookai my Facebook account was banned for breaking "community standards" after 10 years of having my account, almost never use the thing besides fb messenger to video call my son before bed and read him stories. please help me.
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Jilly
(@Jillybaby10) reported
Anyone else having trouble getting through to @Argos_Online or @ArgosHelpers their customer service is shocking and Im needing help urgently phone lines cut you off and the live chat is the same and god forbid you try contacting through fb messenger or twitter
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riot girl
(@Neurogirl28590) reported
@Swagbucks I need help with my account. I cannot get anyone to reply via Email or Facebook messenger.
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Zalestus
(@Zalestus) reported
@an_open_mind @facebookai my Facebook account was banned for breaking "community standards" after 10 years of having my account, almost never use the thing besides fb messenger to video call my son before bed and read him stories. please help me. (no reasons)
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Naija Beauty🇳🇬🇱🇷
(@Jhumboz) reported
& EVEN TRIED TEXTING THEM ON FACEBOOK MESSENGER, THEY WERE SAYING DIFFERENT JARGONS AT DIFFERENT TIMES I TRIED REACHING THEM. CUSTOMER CARE SERVICE; ZERO!! CREDIBILITY; IN DOUBTS!! CUSTOMER'S CONFIDENCE IN BANK; LESS THAN ZERO!!!
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Yellow ت
(@RachhWetklow) reported
uhm apparently fb messenger has a vanishing mode which means messages disappear after they're read just like on snap... but for why... that just seems like something to help out cheaters....
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ROSM
(@RGOSM8) reported
@realphilhendrie Been trying to contact your customer service since Thursday 11/19 and get no answer. No answer via the chat on the site, no answer via email, no answer via phone, no answer via FB Messenger. Trying here now. Someone please get back to me!
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Stacie ❤️
(@smcooperx) reported
@JDhelpteam @JDOfficial unsure why you’re continuing to ignore my tweets. Your Facebook messenger staff are no help. You’re stealing my money and have no shame in doing so!! A parcel left on a doorstep when no one is home is not a successful delivery!!!!