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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Glitches (15%)
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App Crashing (11%)
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Connection (8%)
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Sign in (5%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
Glitches | |
 O'Fallon |
Sign in | |
 Pasig City |
App Crashing | |
 London |
Messaging | |
 Toronto |
Messaging | |
| Wissen |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Irish woman
(@Irish_Woman29) reported
from
Turnersville, New Jersey
Went to Walmart and food shop and Watch TV went on Facebook messenger Facebook and Instagram and TickTock and they could not fix my phone again at Apple on The phone talking with my mom then watch TV with mom nell going to bed
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Irish woman
(@Irish_Woman29) reported
from
Turnersville, New Jersey
Verizon still couldn’t fix my phone . Have to go to Apple Store tomorrow . Hopefully they can fix it . Right now I just have to deal with my apps everybody can text me on my Facebook Messenger for Nell until I go to the store Apple store mall if you want to contact me
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Cookie
(@123cookiec) reported
@NoName__XX__AHF You have my fb messenger if you need any help at all I'm usually about. And not that far away either. I cant drive but will happily jump on the bus to your town centre for a coffee
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Josh Lambert
(@ZettaGeek) reported
@ClaireSouthwe11 I’ve almost deleted my account multiple times. Had it since 2008. Problem is I’d lose FB Messenger. That’s a major loss.
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Peter Neill
(@Pete0Neill) reported
@AirCanada why do you have no working phone number, no customer service email, no FB messenger response, no workable app to make changes.... Literally nothing to actually SPEAK to someone. Absolutely diabolical service.
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Julia Arthur
(@Juliaarthur8) reported
@Emsrats @exantediet Please let me know if you get a reply because I’ve been trying to get specific feedback on when my order will be delivered for 2 weeks. I’ve given them all the information on FB messenger and still they refuse to help me.
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เต้าหู้น้อย
(@Yq08PmOiTlhx7B1) reported
@Facebook @RESCUEorg <b>I STILL HAVE THE PROBLEM THAT I CANNOT LOGIN NEITHER FACEBOOK NOR FB MESSENGER SINCE 1/21/21 IN HAWAII. I HAVE TRIED TO SEND THE REPORT BUT NOTHING GO THROUGH. NO ONE LOOK INTO IT, AND I STILL AM TRYING SO HARD TO GET ATTENTION AND WANT MY ACCOUNT BACK.
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Sammie Colmer
(@Saamiie) reported
from
Southampton, England
@HP Facebook Messenger customer service is appalling. I’ve been “chatting” to someone (now no longer responding) for literally weeks. Broken printer for 6+ weeks. Worst. Thanks for hugely negative impacting my small (tiny) business 😤😡 #poorcustomerservice #smallbusinessowner
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Beth Emembolu
(@emembeth) reported
@British_Airways Please advise how I can talk to someone about an upcoming booking I need help with. No answer on phones, online chat or Facebook messenger.
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Rebecca 💙
(@BeckyStrokePhys) reported
@axs I have tried on several occasions to contact you via live chat, Facebook messenger and now on here. I am going to see mcfly next week and still have not received my tickets. Please help
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ItsOkei ◇ ᵈʸⁱⁿᵍ ⁱⁿ ˢʰˢ
(@KeiItso) reported
Is facebook messenger broken again
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Alyssa🦋
(@alyssa_dora) reported
Not me having to Facebook messenger another hospital for a transport bc their phone line is down
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Courtney Brochu
(@CourtneyBrochu) reported
I didn’t realize my bf using my phone for fb messenger and leaving himself signed in was me having trust issues 🥴
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hollyyogo
(@hollyyogo) reported
@AirMalta I've done this before and was told the same by your colleagues through FB messenger but no one has got in touch with us. How can we be sure someone will be able to help us this time?
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Fun with Bots
(@KarenzBotz) reported
Are Therapy bots like Woebot moved away from Facebook Messenger app, Woebot users to privacy issues relating to be incredibly
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Harry 🦄
(@d34_harry) reported
@ServingLuke Same with turning active status on socials with Instagram and Facebook messenger etc didn’t think it would help but it really does!
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Renee
(@Renee45Life) reported
Facebook messenger fix active last @facebookapp @fb_engineering @Facebook
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Terrell
(@Terrell352) reported
@IA_MobileUS So far only the sprint keep sites are working. Sis just called me on FB messenger asking what happened too. Home internet down too. Wow not a good look
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John30013♓🏳️🌈🖖💻
(@JohnMPisello) reported
@DollarCars I posted a request for help on your Facebook messenger page several hours ago. No response yet. Maybe you *have* forgotten whose dollar it is?
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chelsea halkou
(@chelseahalkou) reported
@askflydubai Please can you respond via Facebook messenger. Your service has been appalling
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Brad Voytek
(@bradleyvoytek) reported
"I sent that message a few weeks ago... where is it?" :search work email: :search slack... all of them: :search personal email: :check facebook messenger: :scroll through texts: :maybe it was a gdoc comment?: :...or was it overleaf?: :github issue?: :discord?!: ROYKENTWORDS!
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Yan
(@YanLegend_9) reported
@ATVIAssist @ATVIAssist can you please contact me I realy need help with my account and you don't have any phone number or you don't answer me on facebook messenger and I can't email you! Worst customer service I ever had !!! 😡😡😡
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Katie
(@oldlasskatie) reported
@VeryHelpers I am trying to make a payment but I’m getting no where.I can’t get into my account as I need to change the password,can u give me a number to call and speak to a person not an automated person.I’ve emailed - just bounces back,have been on Facebook messenger too HELP
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mw
(@mwags23) reported
@johncardillo @DIRECTV Not sure what your issue is. Might try Facebook messenger. Might take awhile to respond but I’ve had success. I play the game yearly to get large discounts. Getting ready to make the call soon
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Miss W
(@MissWill321) reported
@ASOS how do I contact customer service? No one has replied to my email. Why can’t I Facebook messenger anymore ?
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Romy carroll 💙
(@Romycarroll) reported
@kiwicom247 Can somebody please check your emails as I’ve been onto you all morning on your website & Facebook messenger regarding my confirmation booking to which I don’t have for my flight tomorrow morning! PLEASE HELP!! 🤬🤬
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Jeff Rodriguez
(@JeffKat22) reported
@enjoyGLOBE i have been messaging since this morning on Facebook messenger and now here on Twitter but I haven’t received a response! Need help with the posting of my payment ASAP
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Michael Scanlen
(@Michael_Scanlen) reported
@sadvfibre @vumatel can ANYONE please advise what the progress is on the issue in Port Elizabeth? Been down since 18h00 yesterday and no feedback. @sadvfibre not answering phones or FB Messenger...
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adam curtis
(@_adamcurtis_) reported
@British_Airways just been to look on again as it wasn’t working still yesterday and the price has gone up? would expect we would be offered the trip at the original price if not further discounted due to this being an issue on your end and the poor response times here, facebook messenger and dm?
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Rebecca 💙
(@BeckyStrokePhys) reported
@axs I have tried on several occasions to contact you via live chat, Facebook messenger and now on here. I am going to see mcfly next week and still have not received my tickets. Please help