Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 11/21/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (55%)

    Messaging (55%)

  2. Glitches (14%)

    Glitches (14%)

  3. App Crashing (10%)

    App Crashing (10%)

  4. Connection (10%)

    Connection (10%)

  5. Sign in (6%)

    Sign in (6%)

  6. Multimedia (4%)

    Multimedia (4%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaWindsor Messaging
United StatesCanton Messaging
United StatesSan Jose Glitches
United StatesSebastian Messaging
United StatesPlantation Messaging
United StatesSebastian Messaging
Map Full Outage Map

Community Discussion

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Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • sfdcbob Bob O'Leary (@sfdcbob) reported

    @TheNotoriousC96 @cineworld @CineworldDublin Cineworld are active on Facebook messenger. They told me the 7pm show on 15/12 was fully refunded but 3.30pm was not as it was not at 50% capacity. I asked would they ensure adequate social distancing but got no reply. I have emailed customer service requesting a refund for 3.30.

  • LowLow52235848 Lowell1981 (@LowLow52235848) reported

    Thank you all for prayers, real quick update wife has been having issues last few days her white blood cell count dangerously low, red & platelet very low & other issues all point to infection the doc is trying to find,, if you use FB messenger search Lowell Lincycomb hit me up

  • keirabrown14 Keira Brown (@keirabrown14) reported

    @ScottishPower I’ve been on hold for over an hour. I’ve been cut off twice before this. FB messenger offered help then palmed us off. No live chat response. This service is unbelievably poor.

  • lindsaybea Lindsay-Bea Davis (@lindsaybea) reported

    @CullingSongs My mom got so mad at me for not answering those calls, but it should also be noted she made them on FB MESSENGER like anyone would use that phone service intentionally.

  • sierrashark Sierra (@sierrashark) reported

    matrix and xmpp are piles of hot garbage whatsapp/facebook messenger is facebook any social media DM service sucks *** tbh snapchat? hate it i guess line exists but that's not really a thing in north america

  • VinodDawra Vinod.Dawra (@VinodDawra) reported

    @mediamarkt_nl You need to change staff who cannot identify the Brands. I ordered a Xiaomi 11i phone with order no. 188327 and recieved a Oppo A53 , no reply on email , and facebook messenger, not help from store ? What is your accountability for this ?

  • teewee101 IamTW (@teewee101) reported

    @talk2GLOBE What happened to my service request? You didn't reply to my messages in FB Messenger.

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    Facebook Messenger app, Woebot and Youper, are In fact, maintaining user privacy issues that two bots like me.” Originally

  • Diptis_tweet ~ DR Mohanty 🇮🇳 (@Diptis_tweet) reported

    "Is it you in the video" a new kind of social engineering #scam came to notice. It comes with a link in your whatsapp or fb messenger. If you click, it will give you a fake login page. Then you will become the victim. #cybersafety #cybersecurity

  • dahmer_heather Heather Dahmer (@dahmer_heather) reported

    @WestJet I have been on hold for more than 2 hours to figure out changes to my flight. Your Facebook messenger app was no help - nor was the website you direct us to. The “call me back” function says to schedule a time for next Tuesday!! Would appreciate an update on ur call ctr

  • Mbachichi mbachi kamwendo (@Mbachichi) reported

    @flyethiopian then on your Facebook messenger the agent just introduces themselves with on reply? #ethiopianairlines How are your 24 hours calculated? Because you are quick to cancel a reservation but can’t be asked to offer effective customer service? #youhavetodobetter

  • a_pathak5 Aishwarya Pathak (@a_pathak5) reported

    @walmarthelp is there any way to connect to customer service? I am unable to reach any associate via Call/FB messenger or the website. My order got sent to the incorrect Walmart location and I’m unable to move it. Need help!!

  • CallMeMa2mou 🦅⭐️🔟أحمد (@CallMeMa2mou) reported

    Out of sudden, Facebook messenger and instgram and iMessege stopped sending notification, however notifications are enabled for those apps. Anybody knows why? #help -#iPhone

  • JesseJerdak Jesse Jerdeck the halls! 🎄 (@JesseJerdak) reported

    I don’t always drink, but when I do? I sloppily issue words of encouragement to the people important to me on Facebook messenger like a big sappy sap.

  • ke7zum Sarah A (@ke7zum) reported

    Wow, they broke facebook messenger. I can't really go in and out of browse mode to read the thing. this thing used to be 100 percent accessible, now it's kind of broken.

  • diablofemm Wendy (@diablofemm) reported

    @MountainArtwear hi having trouble contacting you re an order. This is my 4th attempt! Where do I send my query please? FB messenger and email get no responses.

  • JJRothery Thee 5G Chip is Activated, Thanks Pfizer🍁 (@JJRothery) reported

    As of this tweet I have phoned, emailed, sent information as requested via FB Messenger...and none of the above has gotten a response. So now you get the tweet thread. I'm pointing out a flaw in your customer service that really needs improving, @WestJet . This is the 2nd time.

  • nerali_patel Nerali (@nerali_patel) reported

    @AirFranceUS How can I get hold of you? I need help with a booking and can't get through by phone or FB messenger.

  • wesderby Wes Derby (@wesderby) reported from Mesa, Arizona

    Interesting. So, FB Messenger has fixed the issue where hitting return on a BlueTooth keyboard didn’t send a message. Twitter still hasn’t fixed this for DM’s on the iOS app.

  • thomson_sasha Sasha (@thomson_sasha) reported

    @British_Airways I have been trying for a week to speak with a representative. I have phoned and requested a call on Facebook messenger! Appalling service. Could someone please contact me ASAP.

  • tball Tim Ball (@tball) reported

    @AxAthailand Hi, I need to make a change to the start date of my policy rather urgently. I've tried Line, FB Messenger, email... can't get any reply. Can you help? Thanks.

  • lewisbyers92 Lewis Byers (@lewisbyers92) reported

    @CTilburyMakeup can’t anyone from customer service help? I’ve tried Facebook messenger, Twitter DM, online chat, submit a form, calling. Awful for trying to get hold of customer service.

  • im4real91 Ben Bonner (@im4real91) reported

    @ChrisBeardUT Hey coach Beard. I sent u a message on fb messenger. I have a package for coach Ulric Maligi I'm guessing from his family I'm try to get to him. Can u help me get it to him?

  • MsBusinessWoman B. Cotton (@MsBusinessWoman) reported

    @OfficialPLT Ya girl need help with a package! Can you all help me?! I already WhatsApp you, slide in the DMs and Facebook messenger you. This been harder than finding a Black man in NH.

  • lyndajimenez22 Lynda Jimenez (@lyndajimenez22) reported

    I had my first phishing attempt today via Facebook Messenger to our brand account, suggesting our page was flagged for copyright violations and in threat of being shut down. I knew it was a scam because I didn't violate any copyrights. Get outta here with that noise.

  • dsloandownes WinterWonderDawn (@dsloandownes) reported

    @barkbox Why do you make it impossible to talk to a human in customer service? I do not want to text with someone on FB Messenger!

  • PeterHouston8 Peter Houston (@PeterHouston8) reported

    @HiveHomeUK 2 days ago I sent a complete history of my long running saga of camera problems on facebook messenger to Daniel W at Hive as instructed by him. Once again I have heard nothing. Is there a better method of contacting so that I can send the complete history once again

  • GensanBoy Paco The Dog (@GensanBoy) reported

    Globe having trouble sending and receiving sms and calls. Good thing we have other means to communicate like sms. Viber. FB messenger to the rescue.

  • THR33TsMom Ty Baker (@THR33TsMom) reported

    @Equifax can you check your FB DM please?! You have my name wrong on my online profile and I cannot edit your error but it is not a report issue so there is no dispute that will fix it. Administrative error. Please check FB Messenger. Thx!!!

  • sachshrm sachin sharma (@sachshrm) reported

    @unionbankph I have not be able use my UnionBank account for a week now. I have tried emailing, calling and FB messenger but the issue is still not resolved. I waited 2 hours on the phone but couldn’t get through an agent.