Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• Messaging (35%)
• App Crashing (30%)
• Glitches (18%)
• Sign in (7%)
• Connection (7%)
• Multimedia (2%)
• Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Gainesville	Messaging	4 hours ago
New York City	Glitches	5 hours ago
Kansas City	Sign in	5 hours ago
Batna	Messaging	8 hours ago
Ilkeston	Sign in	9 hours ago
Sheffield	Messaging	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kyddryn (@kyddryn) reported 47 seconds ago

  @jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.

• 
  Mandy Powers Norrell (@MPowersNorrell) reported 4 minutes ago from Lancaster, South Carolina

  @cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳

• 
  🤘🏻(Y2S)The Real™SHⒶDES 🕶 🎙🎭 (@therandomhero01) reported 4 minutes ago

  All i did was miss my sister i came all the way to America 🇺🇸 and she yells at me on the phone and threatened me in FB messenger, says terrible things about me, that's what i get for missing my sister then for a second time she turns her daughter against me.. no talking to either

• 
  DTE_Energy (@DTE_Energy) reported 6 minutes ago

  @Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.

• 
  클린트 찰스 (@thearlochaz) reported 7 minutes ago

  @talk2GLOBE Your Facebook Messenger Customer Service is ****.

• 
  🐻💞TITI × NINI💞🐻💫R꩜VER💫🐻ペンミ両日 (@gompumpkussy) reported 9 minutes ago

  @mamoribaek anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger

• 
  KAREN WILLIAMS (@williams57111) reported 10 minutes ago

  @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

• 
  MUHAMMAD ONYANGO (@Moha001_Onyango) reported 12 minutes ago

  The volume of mobile short message service (SMS) sent by customers shrank by 15% in the 3 months to December last year amid an increased shift to cheaper alternatives such as WhatsApp and Facebook Messenger.

• 
  sweetCaroline (@shii_kabue) reported 16 minutes ago

  @PayPal @AskPayPal i need assistance with my account.I would like to talk to someone for immediate and proper assistance.Kindly don’t refer to the help center or the Facebook messenger.Please get someone to reach out to me ASAP.Alternatively tell me how i can reach out to someone

• 
  Rosalynd Symes (@RosalyndSymes) reported 20 minutes ago

  @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

• 
  JayH (@HJay03) reported 22 minutes ago

  @Metro_Fibre we have been down with no internet in Lonehill since last night with no one answering calls, support chat, WhatsApp and no actual feedback on FB Messenger. This is affecting a large area and we would@like to know when this will be resolved please. 2 tickets open

• 
  Bean Le Moo (@BeanLeMoo) reported 25 minutes ago

  Tech help needed - how do I get messages on WhatsApp, fb messenger and iMessage not to show up a preview of the message when my phone is locked. Can’t for the life of me sort it …brain is not functioning today. But I need to make sure mini moo doesn’t see contents of anything

• 
  Author Stuart Miller (Indie) (@Author_S_Miller) reported 26 minutes ago

  @chenpink_author That's happened to me too lol I must have everything written down, texted, or sent via Facebook messenger, otherwise, I'll forget the item I needed to get so I have to call the family to re-confirm the item.

• 
  Tuneli (@StarAyodele) reported 27 minutes ago

  I don't need to check facebook messenger or whatsapp continuously to see whether she has sent any messages or not.I can spend more time on creativity. I cn chase my passion without any problem. But after running miles after miles & I have not breath left, I start to miss someone.

• 
  daniel murphy (@danielkerry) reported 35 minutes ago

  @AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?

• 
  Kim (@xxx_kimbo_xxx) reported 36 minutes ago

  @apchara PS Does not help that FB messenger still isn't working for me!

• 
  Dan Simpson (@iamthedans) reported 36 minutes ago

  tip: if you use fb messenger and have suddenly stopped getting notifications, hold down on the messenger icon to go into app settings, then battery usage, then click on unrestricted (might be labelled something slightly different depending on brand)

• 
  Jack° 🎗 (@HybridProphecy) reported 37 minutes ago

  Does anyone else have issues with Facebook Messenger not sending notifications a lot of the time? It's been like that for a year or so for me. I probably get notified for about two thirds of my message overall.

• 
  JetBlue (@JetBlue) reported 40 minutes ago

  @ColleenBailey We're sorry to hear you're having trouble sending your message. We suggest uninstalling and reinstalling the app or sending us a DM on Instagram or Facebook messenger.

• 
  Vishwanath Tiwari (@vishwanatht_412) reported 40 minutes ago

  @facebook @finkd Please look into the issue of Facebook messenger app. The bug is we are all not able to see the exact timing of message delivery and reading. Please resolve it ASAP.

• 
  Tony Abiri (@Tony_Abiri) reported 41 minutes ago

  @OPayNigeria Hello, Opay. It seems your service is deteriorating. You are also not responding on facebook messenger. I have two transactions on the 21st of February that is still pending. The transaction numbers are 230221026441870870 and 230221036392644493.

• 
  grace in the wilderless (@the_wilderless) reported 44 minutes ago

  We have game-changing tech all over the place, people mocking up apps that do absolute magic, Meanwhile Facebook messenger is the only site I can think of that not only can’t fix typos, but actively CAUSES them by jumping the sues or all over as I type

• 
  Wonderchef (@wonderchef) reported 44 minutes ago

  @sobitarora We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

• 
  LukeCresha (@lukr3sh4_95) reported 47 minutes ago

  @Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...

• 
  .mp3Neptune (vaporwave artist)🌌 (@mp3Neptune) reported 47 minutes ago

  @TianaHRR fr, especially over the internet it's such a weird expectation. that's something i've always had an issue with with, like, FB messenger and Discord n stuff, they imply that im just available all the time whenever anyone wants me, which is absolutely not the case haha.

• 
  jane walton (@janewalton10) reported 50 minutes ago

  @BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!

• 
  Justin (@ChanceyKnows) reported 54 minutes ago

  @facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!

• 
  Anne (@AnneKSpunkki) reported 57 minutes ago

  @littledatalarry @FlySwoop Absolutely ZERO CUSTOMER SERVICE unless you wait for a reply on FB Messenger?

• 
  Naren Jaiswal (@NarenJaiswal3) reported 57 minutes ago

  @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

• 
  DTE_Energy (@DTE_Energy) reported 59 minutes ago

  @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.