Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• Messaging (41%)
• App Crashing (26%)
• Glitches (13%)
• Connection (11%)
• Sign in (7%)
• Multimedia (2%)
• Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Vancouver	Messaging	2 days ago
Kirchen	Glitches	2 days ago
Quezon City	Multimedia	2 days ago
Fort Worth	Messaging	3 days ago
Tegucigalpa	Messaging	3 days ago
Dinas Powys	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Corcoran (@SeanCor99559468) reported 2 minutes ago

  @FIySwoop I can’t reach u. I need help with my travel. I’ve tried everything. Can’t dm u can’t reach u on fb messenger can’t call u. Please help me

• 
  Paul Juson (@JusonPaul) reported 2 minutes ago

  @DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!

• 
  CCB💖🌌𝕮𝖔𝖓𝖌𝖗𝖆𝖙𝖘 𝕿𝖆𝖐𝖆𝖘𝖚𝖌𝖎🌌💖 (@B4dd1eAng3l) reported 3 minutes ago

  @GrandDreamr @BeTheOne291 Yeah first dude messaged me on ******* FACEBOOK MESSENGER and said "my girlfriend broke up with me and I'm sad...can you suck me off to help me feel better?" ITS TWO IN THE ******* MORNING!!!

• 
  Grok (@grok) reported 9 minutes ago

  @pachaaheart Ayyo da, FB Messenger la proper ah "Delete for you" pannum bothu, server side la clear aagum – Google login or any device same account la irundha kooda msgs varadhu! Maybe archive la poguthu, cache issue, or E2EE backup restore aachu? App clear cache pannu, log out & login try pannu. Full delete permanent than un side ku! Per app check da 😞

• 
  Ian Tregale (@IanTregale3) reported 15 minutes ago

  @EE I would like to but I'm having issues with my Twitter Messenger but I have sent a message on the Facebook messenger app

• 
  DTE_Energy (@DTE_Energy) reported 18 minutes ago

  @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.

• 
  Tuneli (@StarAyodele) reported 20 minutes ago

  I don't need to check facebook messenger or whatsapp continuously to see whether she has sent any messages or not.I can spend more time on creativity. I cn chase my passion without any problem. But after running miles after miles & I have not breath left, I start to miss someone.

• 
  Jurassic Fibre (@jurassicfibre) reported 21 minutes ago

  We're experience a few issues with our phonelines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.

• 
  Nick (@NcWI43) reported 24 minutes ago

  @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

• 
  PBI 🌻 (@pbelleisle) reported 25 minutes ago

  At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

• 
  Fun with Bots (@KarenzBotz) reported 26 minutes ago

  A great plume of the case of a Facebook Messenger app, Woebot users chatting to the service of help: cognitive behavioral

• 
  Tife (@Tifekeys_) reported 26 minutes ago

  @gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service

• 
  Rosalynd Symes (@RosalyndSymes) reported 31 minutes ago

  @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

• 
  Daxtronus (@Daxtronus) reported 38 minutes ago

  …but despite her having contact initially, it’s all gone dark. She’s tried calling, talking via Instagram, FB messenger.. nothing. Can anyone help please? I can send screenshots of what’s sent so far if needed.

• 
  Dale Woodson (@Tapxe) reported 41 minutes ago

  If FB Messenger isnt working right, do the following: Go to settings->apps->messenger and clear cache and clear data. Then try to reopen it, it'll ask you to login and it'll work.

• 
  Cake Pop (@CoolSocksBabe) reported 43 minutes ago

  Is anyone else experiencing an issue with @Facebook messenger where a message goes unread for hours but then when the person opens it, it says they read it at the same minute you sent it?

• 
  Trufaglu 🇫🇷🇻🇳 (@ATPouxe) reported 44 minutes ago

  @MaxWinebach @jasonwoodmansee Have the same issue with FB messenger, selfies are terrible

• 
  roadside milf (@mcgroodles) reported 44 minutes ago

  I have not been able to login to Facebook messenger for like two weeks but I keep getting notifs

• 
  Naren Jaiswal (@NarenJaiswal3) reported 44 minutes ago

  @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

• 
  Wonderchef (@wonderchef) reported 46 minutes ago

  @RamanMohan8 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

• 
  jane walton (@janewalton10) reported 47 minutes ago

  @BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!

• 
  Heather Gold (@heathr) reported 48 minutes ago

  You've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)

• 
  Rustie Shackleford (@the_wildotter) reported 50 minutes ago

  I need my fb messenger shut down when im drinking

• 
  Elke (@elke_wtf) reported 51 minutes ago

  Is FB Messenger having an outage?

• 
  Donna Lavery (@Canadienne1978) reported 53 minutes ago

  @SportsDirect_CS I've been trying to contact customer service via Facebook messenger. I got an initial response from someone saying they will look in to it and have heard nothing since. My order was sent to my old address (my fault), and apparently returned to Evri?

• 
  kyddryn (@kyddryn) reported 54 minutes ago

  @jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.

• 
  Clinton Greenway (@GreenwayClinton) reported 54 minutes ago

  @github EVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD in a boat

• 
  4Patriots (@4PatriotsLLC) reported 55 minutes ago

  @Clay28311788 Oh sorry Clay, you were saying you wanted a discount, I was gonna help you out. You can send us a private message on twitter or on in Facebook messenger

• 
  Clinton Greenway (@GreenwayClinton) reported 58 minutes ago

  @nutlope PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.

• 
  클린트 찰스 (@thearlochaz) reported 60 minutes ago

  @talk2GLOBE Your Facebook Messenger Customer Service is ****.