Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/29/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Glitches (38%)

    Glitches (38%)

  2. Messaging (35%)

    Messaging (35%)

  3. App Crashing (17%)

    App Crashing (17%)

  4. Connection (5%)

    Connection (5%)

  5. Sign in (3%)

    Sign in (3%)

  6. Multimedia (1%)

    Multimedia (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilMaria da Fé Messaging
GermanyWissen App Crashing
GermanyWissen Glitches
FrancePamiers Messaging
United KingdomLondon Video
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • fluent_SARAcasm Sarah O’Brien (@fluent_SARAcasm) reported

    to be honest I'm thinking of leaving it broken and resorting to old-fashioned means of communication like facebook messenger and carrier pigeon

  • AtotheHoff AtotheHoff (@AtotheHoff) reported

    Oh and no call number … “We can serve you better via Facebook messenger or text” means ZERO accountability or REAL customer service. #joke

  • bripen__ Brian P (@bripen__) reported

    @dododulay Hello, I need help po with my passport. Had an appointment last JULY 21 in MOA, until now wala pong update. No reply po sa emails/fb messenger and any contact numbers provided sa website walang makapag bigay ng update. I hope you can help me. Thanks!

  • royal_holimess Formerly Known As (@royal_holimess) reported

    @BackUpRandomRob Did I tell u about the time a guy who was trying to holla told me to call him on FB Messenger bc he didn't have a phone service provider? Sir, you are 40!

  • calirozzy Roslyn 😈😷🧚🏻🚰 (@calirozzy) reported

    New rule. When acquaintances tracks me down via Facebook messenger just to send me pictures/links of the junk they are selling, I’m giving no response or acknowledgment. The slightest answer seems to encourage these people who are basically saying gimme your money.

  • RadicalSecular The Radical Secular (@RadicalSecular) reported

    Facebook is terrible for any number of reasons. One of those reasons is the laugh reaction in Facebook Messenger. It's terrible. It looks like the face of somebody suffering through the most intense of brain freezes.

  • grizzlyprxd Grizz 🐻 (@grizzlyprxd) reported

    Trying to help my nana install FB Messenger on her phone had me ready to jump off a cliff. She didn't remember any of her passwords 🥴

  • oyinazrina OyinCRonaldo (@oyinazrina) reported

    @Wise Hello im Having problems with my wise transfer and no replies since 3 hours ago :( please reply to the dm/email/fb messenger (i wrote to all 3 no replies

  • gaurav_virmani Gaurav Virmani (@gaurav_virmani) reported

    @eflow_freeflow Hello team, I am trying to reach customer service and have been waiting for 40 mins now.. no luck. I have also sent the concerns over Fb messenger and no response there as well.

  • dismomx5 Debra Rastin (@dismomx5) reported

    @london_airport HOW can one get some customer service. I tried FB messenger. Got a robo response that said FB is monitored during business hours. No Response. Tried an email that was suggested. No Response. Tried the airline itself. No Response. #NoCustomerService

  • LeighMarvin12 ENDTIMES SUPPORT GROUP (@LeighMarvin12) reported

    @DylanBurns1776 @TomFooleryP Facebook messenger? The tool being used to communicate is why you wont debate? You had no problem playing one of our videos but you have a problem with using an app to talk? I'm sure it's not because I demolished you once already.

  • BobbyWilde2 Bobby (@BobbyWilde2) reported

    Can someone explain Facebook messenger to me? Why are some people online across the top of the page and some down the page? Are the top in ‘rooms’?

  • 4U2CY Tanya Rowlands (@4U2CY) reported

    @SeivwrightTrudy I am ina Facebook messenger thread with both those ladies. I started it last week people need help so I’ve been putting people together in that group. There’s people who have used ivermectin and people who need to use it. I got tired of watching everyone get sick and some die

  • philthepower14 phil newman (@philthepower14) reported

    @powerplayleague can someone please acces facebook messenger and try to help me

  • ryansiy168 Ryan Anthony Siy (@ryansiy168) reported

    @talk2GLOBE Dear customer service. Been trying to contact you via fb messenger and personal message here for the past 2 days. No reply. No choice but to post this in public in the hope that someone can reply or at least give an email address we can have a simple address updated

  • MarYRSNYC Marguerite Allard (@MarYRSNYC) reported

    @JohnPMcLaughlin @yostcampbell I just sent a message on FB Messenger. Somebody in area had similar issue and now fixed.

  • ArnaTrevelyan thejessbeast🏳️‍🌈blacklivesmatter (@ArnaTrevelyan) reported

    Proved to myself that I still have the customer support chops by helping my aunt with her issues with her screensaver/image presentations on her laptop through Facebook messenger. I am a woman of many talents.

  • CintiLisa lisa (@CintiLisa) reported

    does anyone have a contact email or number of @Festicket? they are actually ridiculously terrible at replying to anyone through all means (email, insta DM, facebook messenger) @FesticketHelp

  • bripen__ Brian P (@bripen__) reported

    @DFAPHL @DFAPHL @teddyboylocsin Hello, I need help po with my passport. Had an appointment last JULY 21 in MOA, until now wala pong update. No reply po sa emails/fb messenger and any contact numbers provided sa website walang makapag bigay ng update. I hope you can help me. Thanks!

  • tryingtoworki Dom (@tryingtoworki) reported

    @PhotoBox_Help I suggest you disable Facebook messenger and this Twitter rather than simply ignore messages to it. My photo book remains in error now for over a month and you won’t respond to comms on these channels. Surely that just makes customers more frustrated?😡😡

  • BakatselosLexie lexie bakatselos (@BakatselosLexie) reported

    imagine being that down bad you went to Facebook messenger lmfaooooo

  • HayleyHiggins8 2y's not 1_/\_/\/\_💙 (@HayleyHiggins8) reported

    @NewLookHelp could you help please ?Still waiting for a delivery of an order that was due to arrive last Wednesday with express shipping and still hasn’t been received by Royal Mail. No responses from your Facebook messenger account . Any assistance would be greatly appreciated

  • mauricemc20 “Mo the Angel” (@mauricemc20) reported

    i am now back in Gwinnett, GA and looking for a place to stay at least while i look for a job. Can anyone help me out? (Please respond here on my page because i do not have Facebook messenger) (or d.m. me on Twitter i guess)

  • purvi1302 Purvi Parikh (@purvi1302) reported

    @Iberia_en extremely frustrated with your customer service!! No reply to my FB messenger and no luck trying to get in touch with you by phone ! I have been trying for days !! My flight is in 2 days and I really need the mistake YOU made to be rectified !! Please reply to my DM

  • Virtually_Kat Virtual Solutions by Kat (@Virtually_Kat) reported

    @talk2GLOBE @LunaSilverFyre But after payment, no one from you respond on my request or have given me any instructions and I ended up with another set of bills. I tried to contact you on Facebook Messenger and even on Twitter, but no one responded. You simply want me to pay my bill for a service I don't use

  • becky__ansell Becky (@becky__ansell) reported

    @British_Airways I would like to amend my booking before the 3 week deadline. Tried calling for 3 days and get cut off, no responses to Facebook messenger or dm. Please help.

  • sookyunghan Ƨ♛ (@sookyunghan) reported

    @DicksByMail trying to get a hold of customer service urgently, but no one is responding. Tried email and fb messenger.

  • sigwinch28 Joe with a GoPro, Wifeguy (@sigwinch28) reported

    If I wanted to build a bomb and take down the west I would simply not use Facebook messenger etc.

  • MinnesotaJoe3 Joe (@MinnesotaJoe3) reported

    @jacksfilms Is anyone else startled that Jack admitted to using Facebook Messenger during the podcast today? Rather than lose an argument to @2ToesUp, he chose to double down by saying he recognized the three bouncing dots from Facebook. My mom uses Facebook messenger. She’s 65.

  • CintiLisa lisa (@CintiLisa) reported

    does anyone have a contact email or number for @Festicket? they are actually ridiculously terrible at replying I have tried email, insta DM and facebook messenger for over a week now and no one has come back to me. @FesticketHelp