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Facebook Messenger status: messaging issues and outage reports

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Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 34% Messaging (34%)
  • 31% App Crashing (31%)
  • 20% Glitches (20%)
  • 7% Connection (7%)
  • 6% Sign in (6%)
  • 1% Multimedia (1%)
  • 1% Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Kirchen App Crashing 3 hours ago
Landsberg am Lech Messaging 5 hours ago
Watford App Crashing 11 hours ago
Tallinn Messaging 16 hours ago
Erquelinnes Messaging 19 hours ago
Islington Messaging 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanCor99559468
    Sean Corcoran (@SeanCor99559468) reported

    @FIySwoop I can’t reach u. I need help with my travel. I’ve tried everything. Can’t dm u can’t reach u on fb messenger can’t call u. Please help me

  • Moha001_Onyango
    MUHAMMAD ONYANGO (@Moha001_Onyango) reported

    The volume of mobile short message service (SMS) sent by customers shrank by 15% in the 3 months to December last year amid an increased shift to cheaper alternatives such as WhatsApp and Facebook Messenger.

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...

  • ToroMatti
    Junior Agba (@ToroMatti) reported

    @SassieEve @__shoni I have 3 Leo’s one on WhatsApp, Facebook messenger and Instagram message too WhatsApp is currently not working but messenger and Instagram message is working

  • coffeethenquest
    coffeethenquestions (@coffeethenquest) reported

    @vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?

  • BeanLeMoo
    Bean Le Moo (@BeanLeMoo) reported

    Tech help needed - how do I get messages on WhatsApp, fb messenger and iMessage not to show up a preview of the message when my phone is locked. Can’t for the life of me sort it …brain is not functioning today. But I need to make sure mini moo doesn’t see contents of anything

  • JetBlue
    JetBlue (@JetBlue) reported

    @ColleenBailey We're sorry to hear you're having trouble sending your message. We suggest uninstalling and reinstalling the app or sending us a DM on Instagram or Facebook messenger.

  • BBSewsandGames
    Let the beauty of what you love, be what you do. (@BBSewsandGames) reported

    Anyone else having problems with Facebook Messenger? I can't seems to get it working. 🤬

  • axduniverse
    Ronae Punongbayan (@axduniverse) reported

    @CebuPacificAir I have a pending refund request that I have been messaging you about for the past 4mos via FB Messenger and email,but until now no update yet! YOUR ATTENTION & HELP, PLS!!!

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @zachschrader734 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so, we can look into this for you.

  • janewalton10
    jane walton (@janewalton10) reported

    @BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!

  • RosalyndSymes
    Rosalynd Symes (@RosalyndSymes) reported

    @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

  • pbelleisle
    PBI 🌻 (@pbelleisle) reported

    At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

  • Author_S_Miller
    Author Stuart Miller (Indie) (@Author_S_Miller) reported

    @chenpink_author That's happened to me too lol I must have everything written down, texted, or sent via Facebook messenger, otherwise, I'll forget the item I needed to get so I have to call the family to re-confirm the item.

  • xxx_kimbo_xxx
    Kim (@xxx_kimbo_xxx) reported

    UPDATE: Due to an influx of bot accounts trying to infiltrate the THH Facebook Group, we have now closed membership requests. Please DM me directly to report any problems relating to the group, as FB messenger is still not working properly. Thanks all.

  • romeo_yyz
    Rom (@romeo_yyz) reported

    @SwoopAirline cancels my flight from VAR to YYZ due to IT issues, seems their customer service is also experiencing degraded service cause I ain't getting any response to what to do tonight, where to go. Common answer your emails or Facebook Messenger bc you don't have a 📱🤳

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.

  • HJay03
    JayH (@HJay03) reported

    @Metro_Fibre we have been down with no internet in Lonehill since last night with no one answering calls, support chat, WhatsApp and no actual feedback on FB Messenger. This is affecting a large area and we would@like to know when this will be resolved please. 2 tickets open

  • Saadaification
    Nathan Fielder on a Friday (@Saadaification) reported

    My fb messenger randomly switched to German a while back and I tried to fix it/make sure I wasn’t hacked or anything but it never worked so anytime I get a fb message I get the notification in mf German

  • TheGrainiac
    naked and famous (@TheGrainiac) reported

    Just got a reply on FB messenger from a message I originally sent 4 1/2 years ago so help me God.

  • danielkerry
    daniel murphy (@danielkerry) reported

    @AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?

  • loose_danny
    Danny Loose (@loose_danny) reported

    @JuicyGirls7 Send me a friend request on Facebook messenger, then we will chat and get down to buisiness

  • biggslad_
    Biggles (@biggslad_) reported

    @PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?

  • 8Imperai
    Sean (@8Imperai) reported

    I have disabled my Facebook messenger and Facebook Uninstalled it to I won't know if it's still INTERFERENCE with certain program s Now news flash note it It pops up you can't control the .. u can't move notification around Just fix motion icon to matter resolvable icons

  • mattyd2009
    Matty (@mattyd2009) reported

    .@askparamount I am at my wits end! I have not been able to access P+ for over a month. ALL browsers and app says I have adblocking software. I do NOT! FB messenger has ignored me for a week! PLEASE HELP!

  • heathr
    Heather Gold (@heathr) reported

    You've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    Help! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook

  • LutzCreativeGrp
    Lutz Creative Group (@LutzCreativeGrp) reported

    @mediatemplehelp @UnniKri65860918 Your chat system is NOT 24/7. I was on there for 40 minutes without any indication whether I was in queue or not. I pay for Fully-Managed VPS service and cannot get anyone via phone, chat, text, FB messenger to respond. I have MULTIPLE websites across MULTIPLE accounts DOWN

  • Rebecca22045346
    Becki_withgoodhair (@Rebecca22045346) reported

    @hibry06 Wouldn’t suggest it I placed an order 2/13 tracking says never picked up and no one answers phones, emails or FB messenger and I really want my stuff instead of fighting to dispute chargers. My husband got me some at Christmas no issues and loved them so much. Very disappointed.

  • csgouncledotgg
    driving expert (@csgouncledotgg) reported

    There were rumors of a guy in my year in high school planning to go on a rampage on the last day so to help my chances of being spared I sent him a link to a beartooth song on facebook messenger and never spoke with him again