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Facebook Messenger status: messaging issues and outage reports

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Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 48% Messaging (48%)
  • 22% App Crashing (22%)
  • 13% Connection (13%)
  • 9% Glitches (9%)
  • 6% Sign in (6%)
  • 2% Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Kinshasa Messaging 2 days ago
Wissen App Crashing 2 days ago
Wissen Glitches 3 days ago
Paris Messaging 5 days ago
Aix-en-Provence App Crashing 5 days ago
Wissen Glitches 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • jurassicfibre
    Jurassic Fibre (@jurassicfibre) reported

    We're experience a few issues with our phonelines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.

  • NcWI43
    Nick (@NcWI43) reported

    @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

  • RossB1987
    Ross Barker (@RossB1987) reported

    @British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……

  • jonespina8
    Jon Espiña (@jonespina8) reported

    No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account is unable to help?

  • DiMatteoNdSuch
    Mike D (@DiMatteoNdSuch) reported

    @YahooCare @PaulBou78545313 Hello, I am having the same issue and already reached out to Yahoo via facebook messenger with no response

  • MilanEire2023
    MilanEire (@MilanEire2023) reported

    @SkyHelpIreland Finally found a number to call & talk to am actual human after 5 hrs back & forth on the FB messenger chat crap service it's terrible

  • faerybhee
    Faerybhee (@faerybhee) reported

    Facebook Messenger, Whatsapp, Viber, Instagram messages, Twitter, Telegram, texts, and if it calls for desperate actions, a phone call. When one friend would not even reply or communicate that poses a problem. There were times we had to go to their places to check on them.

  • Prak19Abhimanyu
    Abhimanyu Prakash (@Prak19Abhimanyu) reported

    @BandBajaateRaho I got my refund after sending my complaint on Facebook messenger for flipkart issue. Please ask others to follow the same method.

  • csgouncledotgg
    driving expert (@csgouncledotgg) reported

    There were rumors of a guy in my year in high school planning to go on a rampage on the last day so to help my chances of being spared I sent him a link to a beartooth song on facebook messenger and never spoke with him again

  • SadiqKarantina
    Sadiq Karantina (@SadiqKarantina) reported

    @UBAGroup I have issue with Airtel Bill payment To smfp0500 the money debited from my account but the money didn't reflect, kindly assist 2231550819 thanks dm me on Facebook messenger

  • LutzCreativeGrp
    Lutz Creative Group (@LutzCreativeGrp) reported

    @mediatemplehelp @UnniKri65860918 Your chat system is NOT 24/7. I was on there for 40 minutes without any indication whether I was in queue or not. I pay for Fully-Managed VPS service and cannot get anyone via phone, chat, text, FB messenger to respond. I have MULTIPLE websites across MULTIPLE accounts DOWN

  • JusonPaul
    Paul Juson (@JusonPaul) reported

    @DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!

  • ColinGelsthorpe
    Colin Gelsthorpe (@ColinGelsthorpe) reported

    @TravelodgeUK How would one make a complaint about bad service in a Travelodge. I have tried Facebook messenger only to be ignored ?

  • RosalyndSymes
    Rosalynd Symes (@RosalyndSymes) reported

    @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

  • eiu_enna
    Big Demeanour (@eiu_enna) reported

    After she confirmed that she’s moving in with her friend but it took her a week to to say. So it wasn’t haphazard, but I did have terrible perception of her due to the way she acted on Facebook messenger. But her offline personality is so sweet and she’s mad thoughtful

  • Kene_Nnewi
    Onwa_Nnewi (@Kene_Nnewi) reported

    When she gave a yahoo boy her Facebook login...I woke up in the morning to send her message on FB messenger instead of usual Whatsapp and saw pictures of a white man.... Facebook name and details changed....I called her she said the guy na her friend and regular customer...he needed urgent Facebook account so she had to give hers to him.... You see all this Nekede poly girls that's doing online vendor....Mmadu adiro fa na ime chaacha.

  • gompumpkussy
    🐻💞TITI × NINI💞🐻💫R꩜VER💫🐻ペンミ両日 (@gompumpkussy) reported

    @mamoribaek anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger

  • dazryder
    Darren Ryder (@dazryder) reported

    @DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.

  • itsaadrianaaa
    adri (@itsaadrianaaa) reported

    @jocejade_ check your fb messenger, bc i’m a terrible friend and never asked for ur number :-)

  • zurcaledolrak
    karlo de la cruz (@zurcaledolrak) reported

    @eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.

  • GG4424
    GG (@GG4424) reported

    I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

  • LdelcidLiz
    Liz Del Cid, PhD PE (@LdelcidLiz) reported

    @visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either

  • uarmygalexy
    lexa (@uarmygalexy) reported

    any iphone users here that has fb messenger problem?

  • paulapurser68
    paula purser (@paulapurser68) reported

    @StarsSupport Hi, I’m following you now. I have sent a message regarding my problem from yesterday via Twitter and FB messenger

  • Saadaification
    Nathan Fielder on a Friday (@Saadaification) reported

    My fb messenger randomly switched to German a while back and I tried to fix it/make sure I wasn’t hacked or anything but it never worked so anytime I get a fb message I get the notification in mf German

  • DarwinsFire35
    Darwin (@DarwinsFire35) reported

    @easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?

  • caramelsunrise
    Karen Yao (@caramelsunrise) reported

    @aynbernos Same issue when I inquired sa new gym sa ortigas / pasig area~ I told them no, and that I'm not comfy with calls, and I kept asking for specifics nalang via fb messenger. teehee

  • SJ_ELF25
    devin😍💙👑🐯 (@SJ_ELF25) reported

    @unionbankph Please help. My online app got deactivated and the contact number, fb messenger and email doesn't work. Who do I reach out too?

  • mattyd2009
    Matty (@mattyd2009) reported

    .@askparamount I am at my wits end! I have not been able to access P+ for over a month. ALL browsers and app says I have adblocking software. I do NOT! FB messenger has ignored me for a week! PLEASE HELP!

  • MariaFlikkema
    Maria Flikkema (@MariaFlikkema) reported

    Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support