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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (40%)
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Messaging (31%)
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App Crashing (20%)
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Connection (4%)
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Sign in (4%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
App Crashing | |
| Wissen |
App Crashing | |
| Wissen |
Glitches | |
 Ashburn |
Sign in | |
 Vernon |
Messaging | |
| Wissen |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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sam reay
(@liamsmummy) reported
@shoptonet can anyone please help not received my digital order phone line says use Facebook messenger and thats not available poor service indeed how can I contact someone
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Marie Sullivan
(@mariesull) reported
@LAMB_GB are you going to reply to my query re an outstanding voucher, that I've sent on fb messenger? You've answered once but now ignoring me! Not particularly good customer service tbh.
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Poorly drawn background character
(@Steffu_nyan) reported
I didn't know FB messenger had a vanish mode??? Seems like a shitty feature to help people not get caught when they cheatin 😒😒
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S4I30T4G3
(@S4I30T4G3) reported
@StoneMountain64 your FB messenger auto response link for your setup page is broken, needs to be updated to your new site, site looks good by the way.
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kirsty douglas
(@kirstyd12) reported
@ASOS_HeretoHelp £130 worth of products ordered and not received and getting ignored on email , Facebook messenger and your live chat isn’t really the service you’d expect from ASOS #poorservice
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Jemma Geithner-Behan
(@JemmaGeithner) reported
@curryspcworld Can someone please help me..! I’ve tried calling fb messenger and tweeting and still no reply!!! 😩 I ordered a sound bar “buy now collect straight away” that was Monday. I still haven’t had an email confirmation of my order and it’s now Friday. Help!!!!!
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ron wutke
(@ripdawg65) reported
@katramdeen @instagram Instagram owned by FB, that tells you all you need to know. Damn, the other day I tried to send a racy meme thru FB Messenger and they shut that **** down
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Dave_CliftFL
(@DCliftfl) reported
@gaylor_swift13 Got a Moto G7 last Tues from guardian becuz guy I was dating mad at a guy was cutting on Facebook Messenger and drinking more than I did through phone down and broke it. I dropped phone twice this year though with case top left corner couple of cracks
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Kevin Mc Donnell
(@KevMcDonnel) reported
@AskPayPal I have tried: Facebook messenger, Facebook comments, email, webchat, ten different phone numbers. For a week! And my issue is still not near resolved. I need help with this ASAP
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Sanjeev Kumar
(@sanjeevkoni) reported
@ViCustomerCare 'No Service' since 5 days . No response/case number on complaint yet on FB messenger. A select priveleged customer deserves better service. Account no.175758967
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Fun with Bots
(@KarenzBotz) reported
Facebook Messenger app, Woebot user falls in serious trouble (like those without another free and even though they’re providing
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OnMentats
(@OnMentats) reported
@ASOS_HeretoHelp I can’t get through to support via the online chat, nor Facebook messenger. I was charged 5 times for my order, I urgently need a refund please help
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Carl Evans
(@Gwyndaff1974) reported
@googlenesthelp Please can you help? I logged a call for my 72 year old mother's faulty heat link last week (21/11/2020). Case: 3-4581000031075 and apart from chat on Facebook messenger and the initial call logging process there has been no response from support..
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Sarah Mohsen
(@sarah_m94) reported
Anyone having trouble with their internet connection? For some unknown reason, pictures and websites won't load on WE, and I can't use Facebook messenger on Orange 4G. #Egypt
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Ronnie Bucketz
(@Ronnies_Room) reported
I’m terrible with FB messenger
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Gillian Martin
(@Gillianm1607) reported
@Ryanair Still waiting on my refund from June! You emailed and said my refund was approved and chq was being issued within 28 days on 1/10 and I still don't have it. Have emailed Ceo - no response! Appalling customer service on FB messenger. #MichaelOLeary #BBCWatchdog
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Randy Dueck
(@PainterRandy) reported
PayPal deducts a fee when you use them to donate. When using Facebook Messenger it has no fee so 100% of what you donate goes to help me share God'Love & HisWord with the least of these here in RedBluff!
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MattJames
(@MattJam99488178) reported
@IsraeliPM There's more. Colombians. Tamils. Texts. Facebook messenger. Etc. But you get the picture. I need to lie down for a bit and take a nap. Zzzz.
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👻aaaaaaaaaa (💀oh no💀)
(@trashbearsinc) reported
y'know, hmm my last two social outreach moments were: losing 4 hours to a phone call from drunk who disrespected me & being yelled at over fb messenger by someone i just met because of uh interpersonal problems who later tone shifted so totally they were planning full day events
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Evan
(@evanpavon) reported
@enjoyGLOBE wifi is so slow I can’t connect to any other apps including Zoom. Only Facebook Messenger works please fix this immediately. I have a class in the afternoon.
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Richard Trummer
(@The_IM_Expert) reported
@greenpower_grn I need support for my swap from Dascaoin to GreenPower and do not get ANY help. I tried GreenPower Support on official website, telegram - Mr. Matias Michael, FB messenger - no answer from none of the above???? This is very dissapointing at the very least. Awaiting a quick reply.
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Rookie Zero
(@rookiezero1132) reported
@SKYserves 2 weeks na kaming walang cable. Yung extension lang pero yung main tv box wala. We tried contacting you via landline, email, text and fb messenger but nothing's happened since then. Please fix this.
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Henry Boye
(@iamhenryboye) reported
@DStv_Ghana You really want people to subscribe? I think u should work on your customer service. I paid for my service 2 days before expiry only to wake up today with the service off. Meanwhile when I paid I got in touch through Facebook messenger to confirm and your agent confirmed payment
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John Mosley
(@Mosley1964) reported
@ScottishPower @SPRKeith After initially responding to me when I reached out to you on Facebook messenger because you are ignoring me here - you are now ignoring me again. Appalling customer service, you should be ashamed of yourselves, I’m trying to rectify an issue caused by you not me.
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Boylston Screech for downballot progressives
(@ScreechforWu) reported
Somebody help me please lmao i need to send it to my boyfriend but the emojis aren’t the same on fb messenger
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Kevin Mc Donnell
(@KevMcDonnel) reported
@PayPal @AskPayPal @PayPalUK I have tried: Facebook messenger, Facebook comments, email, webchat, ten different phone numbers. For a week! And my issue is still not near resolved. I need help with this ASAP
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マンゴ
(@Aikane35) reported
@lahainasue Hi Sue, I’m very sorry to said negative things. Thank you very much for your help. I understand that you block me in Facebook messenger. I wish you could give me one more chance to talk. Again, I’m so sorry to left bad negative message. Leila Sueki
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Sanjeev Kumar
(@sanjeevkoni) reported
@VodaIdea_NEWS @VodafoneGroup @ViBusinessIndia 'No Service' since 5 days . No response/case number on complaint yet on FB messenger. A select priveleged customer deserves better service. Account no.175758967
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kira hayward
(@kirahaywardx) reported
@DellyCampbelly @TessutiHelpTeam When my boyfriend tried to track his order it just keeps saying ‘processing’ but he spoke to a member of the customer service team via Facebook messenger but all he got was ‘we’re working on it’. It’s been over a month now and we’ve had nothing x
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I ❤️ walk the moon
(@walkthemoonie) reported
@NastyGal I too, like the grinch, hate the customer service idiots you have on facebook messenger.