Facebook Messenger status: messaging issues and outage reports
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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
- App Crashing (36%)
- Glitches (26%)
- Messaging (23%)
- Connection (7%)
- Sign in (5%)
- Multimedia (1%)
- Video (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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App Crashing | 14 hours ago |
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Messaging | 2 days ago |
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Messaging | 3 days ago |
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Sign in | 4 days ago |
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Messaging | 5 days ago |
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Messaging | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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SHOP2712.CA (@Shop2712) reported@WestJet BFFR!! Iโve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again youโre system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!
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AlanJ (@Alan_J) reported@BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined
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Colin Gelsthorpe (@ColinGelsthorpe) reported@TravelodgeUK How would one make a complaint about bad service in a Travelodge. I have tried Facebook messenger only to be ignored ?
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Karen Yao (@caramelsunrise) reported@aynbernos Same issue when I inquired sa new gym sa ortigas / pasig area~ I told them no, and that I'm not comfy with calls, and I kept asking for specifics nalang via fb messenger. teehee
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.mp3Neptune (vaporwave artist)๐ (@mp3Neptune) reported@TianaHRR fr, especially over the internet it's such a weird expectation. that's something i've always had an issue with with, like, FB messenger and Discord n stuff, they imply that im just available all the time whenever anyone wants me, which is absolutely not the case haha.
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Gra-keโท ๐๐ผ (@Grake) reported@enjoyGLOBE i cannot track my request in your globeone app, FB messenger couldn't address my concern. help please.
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Jurassic Fibre (@jurassicfibre) reportedWe're experience a few issues with our phonelines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.
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Steve Graham (@Stevie_G5456) reported@SkyHelpTeam how do I actually get to speak to a real person on Facebook messenger? I have a specific problem that canโt be fixed by troubleshooting pages, yet all Iโm getting is โspeak to other customersโ
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MAMORI 'ใ ' BAEK (@mamoribaek) reported"anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"
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KAREN WILLIAMS (@williams57111) reported@facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.
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Trufaglu ๐ซ๐ท๐ป๐ณ (@ATPouxe) reported@MaxWinebach @jasonwoodmansee Have the same issue with FB messenger, selfies are terrible
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The Marvelous Mr. Malone (@MPMALONE) reported@AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.
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Nick (@NcWI43) reported@FlyFrontier You screwed me over AGAIN! Now Iโm trying to use the $200 voucher you sent and itโs only loaded with $125 and expires tonight. Canโt call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!
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Richard (@Richard87558021) reported@RepAdamSchiff Let's prove who is the lairs and the real laws breakers are that would be the ones in Washington DC yes I know all the news media Facebook messenger and Twitter helping you just liked the FBI US Marshalls CSI CIA secret service and ECT time too prove all of you guilties
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Kunal Kashyap (@KKash_yap) reported@GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U
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Merri-Berri (@MaryBremner8) reported@MWEBTweets @mweb We where on the phone nearly 2hrs a week ago the second call your techโ advised that a techโ would come out & check no one came. We call weekly due to the pathetic speed -we PAY for 100up/down & never get close! I have forwarded all pvt. details of account holder on FB messenger!
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James Meads | Procurement Software (@jmeads78) reported@airfrance Tried to contact you via FB Messenger yesterday and nobody has responded. Your WhatsApp chat channel doesn't work from a Bulgarian phone number. Truly awful service levels.
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Donna Lavery (@Canadienne1978) reported@SportsDirect_CS I've been trying to contact customer service via Facebook messenger. I got an initial response from someone saying they will look in to it and have heard nothing since. My order was sent to my old address (my fault), and apparently returned to Evri?
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Jim Wikel (@jim_wikel) reported@BoostCare More lies from Boost Mobile customer service. I asked a rep if they were aware of the cyber security attack on their parent company and I was told no. Boost Mobile has blocked me from messaging them on FB messenger and from commenting on the Boost Mobile FB page.
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Becki_withgoodhair (@Rebecca22045346) reported@hibry06 Wouldnโt suggest it I placed an order 2/13 tracking says never picked up and no one answers phones, emails or FB messenger and I really want my stuff instead of fighting to dispute chargers. My husband got me some at Christmas no issues and loved them so much. Very disappointed.
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TomasSanchez (@TomasSanchezIN) reported from Lawrence, Indiana@metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.
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Bean Le Moo (@BeanLeMoo) reportedTech help needed - how do I get messages on WhatsApp, fb messenger and iMessage not to show up a preview of the message when my phone is locked. Canโt for the life of me sort it โฆbrain is not functioning today. But I need to make sure mini moo doesnโt see contents of anything
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Craig Lewis (@yebocraiglewis) reportedI see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!
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CCB๐๐๐ฎ๐๐๐๐๐๐๐ ๐ฟ๐๐๐๐๐๐๐๐๐ (@B4dd1eAng3l) reported@GrandDreamr @BeTheOne291 Yeah first dude messaged me on ******* FACEBOOK MESSENGER and said "my girlfriend broke up with me and I'm sad...can you suck me off to help me feel better?" ITS TWO IN THE ******* MORNING!!!
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jane walton (@janewalton10) reported@BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!
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Elke (@elke_wtf) reportedIs FB Messenger having an outage?
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Let the beauty of what you love, be what you do. (@BBSewsandGames) reportedAnyone else having problems with Facebook Messenger? I can't seems to get it working. ๐คฌ
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Habeeb Ganiyu (@HabeebGaniyu3) reported@JaizBankNG I contacted your customer care service via Facebook Messenger since Monday. No positive response till now and my money has neither reflect in my account or being refunded to the sender bank.
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Danny Loose (@loose_danny) reported@JuicyGirls7 Send me a friend request on Facebook messenger, then we will chat and get down to buisiness
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Faerybhee (@faerybhee) reportedFacebook Messenger, Whatsapp, Viber, Instagram messages, Twitter, Telegram, texts, and if it calls for desperate actions, a phone call. When one friend would not even reply or communicate that poses a problem. There were times we had to go to their places to check on them.