Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• Messaging (43%)
• Sign in (20%)
• Connection (18%)
• App Crashing (14%)
• Glitches (3%)
• Multimedia (2%)
• Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Connection	28 minutes ago
Berlin	Connection	18 hours ago
Ciudad Apodaca	Sign in	1 day ago
Guayaquil	Sign in	7 days ago
Brest	Messaging	8 days ago
Wissen	Glitches	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rio suronio (@riofs14) reported 6 seconds ago

  @enjoyGLOBE experiencing connection issues and both your One Globe app and fb messenger are not helping.

• 
  Mark (@MarrrkoX) reported 1 minute ago

  @TXTeslaCowboy I still use Instagram and it has no problem draining battery, but Facebook always did when I used to use it on my iPhone previously. Not terrible, but it definitely was way worse with it installed and using it daily along with FB messenger Way better after deleting it.

• 
  project hail val (@eichiyaoi) reported 2 minutes ago

  fb messenger down at the worst possible time im trying to do my midterms bruh 😭😭😭😭

• 
  Arlene Jones (@Coco_Tee1) reported 5 minutes ago

  @AirCanada I have sent a message over a week ago regarding a holding fee that I had pay for when paying for my luggage $135 and I have yet to get a response from my FB messenger!! Why did I have to pay that and when will I get my money back!!! Poor service 🤬

• 
  Bogna von Netzbruch (Autonomia Wieniawa) (@BognaExecutrix) reported 5 minutes ago

  @MNSecofState @MNSecofState @MNSteveSimon Waiting since February 8 for a response on an important business matter. Follow-up emails and FB Messenger sent – no reply yet. This is causing significant issues. Please check. Thank you.

• 
  Justin (@ChanceyKnows) reported 6 minutes ago

  @facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!

• 
  Ashish Sharma (@AshishS95992015) reported 7 minutes ago

  @rentomojo Paid for Elite Premium and now getting ghosted on customer service. No delivery updates, no responses on FB Messenger. Please check your DMs and fix this.Horrible service guys never recommend #rentomojo at all

• 
  GG (@GG4424) reported 9 minutes ago

  I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

• 
  Neon Lee (@neonarzaga) reported 12 minutes ago

  @enjoyGLOBE is your service not centralized? I applied for Plan 599 at SM City Iloilo, but Plan 999 was processed. I already reported this via FB Messenger, yet I’m still told to visit the store. Very inconvenient and poor service.

• 
  LukeCresha (@lukr3sh4_95) reported 13 minutes ago

  @RBT1216 @enjoyGLOBE Sheesh!...try to contact them directly sa Globe At Home FB Messenger or sa HELP section ng GlobeOne app...sana naman ma-restore na yan anytime soon...

• 
  Daniel Day Jewish (@DanielDayJewish) reported 14 minutes ago

  Meanwhile @facebook's help section mentions that this is specifically a risk but not that you or they can do anything about it Other reports say that the link goes directly to a site that looks like settings in FB messenger, so users never know that they've left FB's sites

• 
  Nick C - Workouts & Travels (@nickcpicks) reported 16 minutes ago

  @doctorcalf @Michelle_812_ If people think we have privacy in the year of flock cameras, TikTok & Apple having components made in isreal they deserve whatever happens To be fair FB messenger got in trouble in 2010s for access microphones on phones so it’s a known issue / thing.

• 
  Amy Harwood (@amyharwood5) reported 16 minutes ago

  @HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞

• 
  𝒞𝒶𝓁𝓁𝓂𝑒_𝒥.𝐸 (@johnhaven22) reported 18 minutes ago

  So I am not alone... I have been logout of my FB messenger and FB is not working. #Meta #Facebook #Messenger

• 
  Vaile Walders (@VaileW98349) reported 18 minutes ago

  ring tone to Gimmie Shelter, I went to U Break I Fix they set up the ring tone, the Xfinity woman didn't know how to put the FB messenger or messages whatever it's called icon on my phone, U Break I Fix found it, it was already there didn't have to set it up, you had to (cont)

• 
  Sammyyyyyy S. (@sammysmithy21) reported 24 minutes ago

  @PLDT_Cares @PLDT_Cares Your fb messenger sucks. You make subscribers wait for so long to the point of them losing patience and ending the transaction. You should fix you lines well because everybody is paying right! Best in putol kayo pag nadelay nga ang bayad.

• 
  J. Dude 😎 (@J99Chad) reported 24 minutes ago

  FB Messenger is down 😭

• 
  GOD (@AMOLS333) reported 25 minutes ago

  @AmreliaRuhez check your DM and Facebook messenger. I asked you for help but u still not responded. I was getting fake messages from your ID Till the time you don’t reply I won’t watch any of your videos 👍🏼

• 
  meog @ 🗾🦑🔬 (@kair1n) reported 31 minutes ago

  @chikensammich Cuz everyone migrated all over the place and sometimes fb messenger is the only remaining overlapping chat service for a longtime group

• 
  ♡Isabel♡ (@isabelTPRFAN) reported 32 minutes ago

  Not me panicking because fb messenger logged me out. 😭 @facebook fix your ****😭😭😭

• 
  Gay R 🌈💜🐋🐙 (@purps0912) reported 33 minutes ago

  @PLDT_Cares Did you even read my message? I said I've been on hold at 171 for more than 40mins now and your FB messenger is also not working @iammvp

• 
  LukeCresha (@lukr3sh4_95) reported 33 minutes ago

  @Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...

• 
  Stars City Designs (@StarsCityDesign) reported 34 minutes ago

  I haven’t checked Instagram, but since Facebook let me through FB Messenger I assume it’s still down. #facebook #instagram

• 
  James Casserly (@Casserly_Rock) reported 34 minutes ago

  @amscanlon No problem. I had sent you a message on FB Messenger that it was published today

• 
  Dale Woodson (@Tapxe) reported 36 minutes ago

  If FB Messenger isnt working right, do the following: Go to settings->apps->messenger and clear cache and clear data. Then try to reopen it, it'll ask you to login and it'll work.

• 
  Gay R 🌈💜🐋🐙 (@purps0912) reported 36 minutes ago

  @PLDT_Cares @pldt @PLDTHome Please fix your internet connection. I've been on hold for 40 mins in your hotline and your FB messenger is also not working. It keeps on asking me for my details and then makingvme go back to main menu!

• 
  ams 💎 (@mingurii1) reported 36 minutes ago

  Down ba fb messenger?

• 
  Clinton Greenway (@GreenwayClinton) reported 39 minutes ago

  @nutlope PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.

• 
  Jacqui Deevoy (@JacquiDeevoy1) reported 41 minutes ago

  I forwarded a voice note in error on FB Messenger yesterday. I went to delete it immediately but it would only ‘delete for me’. I quickly checked online in a state of panic and to see if there was any way to stop the recipient seeing the message. I read in one article that it can be deleted within ten minutes of sending but that wasn’t the case for me. Any idea why deletion isn’t possible in such cases?

• 
  𝓼𝔀𝓮𝓮𝓽 𝓵𝓲𝓴𝓮 𝓳𝓾𝓼𝓽𝓲𝓬𝓮 ✨️ (@j_odeza) reported 54 minutes ago

  Suddenly logged out of my FB Messenger and cannot login. 😰