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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (39%)
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Messaging (31%)
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App Crashing (21%)
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Connection (5%)
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Sign in (4%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Barrow in Furness |
App Crashing | |
 Wissen |
App Crashing | |
 Mexico City |
Connection | |
| Hannover |
Messaging | |
| Wissen |
App Crashing | |
| Wissen |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Rosalynd Symes
(@RosalyndSymes) reported
@nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter
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Mike D
(@DiMatteoNdSuch) reported
@YahooCare @PaulBou78545313 Hello, I am having the same issue and already reached out to Yahoo via facebook messenger with no response
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Habeeb Ganiyu
(@HabeebGaniyu3) reported
@JaizBankNG I contacted your customer care service via Facebook Messenger since Monday. No positive response till now and my money has neither reflect in my account or being refunded to the sender bank.
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driving expert
(@csgouncledotgg) reported
There were rumors of a guy in my year in high school planning to go on a rampage on the last day so to help my chances of being spared I sent him a link to a beartooth song on facebook messenger and never spoke with him again
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🐻💞TITI × NINI💞🐻💫R꩜VER💫🐻ペンミ両日
(@gompumpkussy) reported
@mamoribaek anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger
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karlo de la cruz
(@zurcaledolrak) reported
@eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.
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TomasSanchez
(@TomasSanchezIN) reported
from
Lawrence, Indiana
@metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.
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AJ
(@AJinHD) reported
This week Amazon Prime wouldn’t let me renew my membership with a new card, Facebook messenger keeps saying I have 3 messages even when I have 0, and Lord Twitter is once again showing the whole word his ***. The richest men in the world run these service and they all suck.
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Crazzyredhead 🇺🇦 ✈️ planet comic con
(@GenaFord) reported
@WithWigs @PlanetAnimeKC @PlanetComicon I would also send the video to there Facebook messenger should help as well if you go to planet I let them know there so they can get it fixed
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MUHAMMAD ONYANGO
(@Moha001_Onyango) reported
The volume of mobile short message service (SMS) sent by customers shrank by 15% in the 3 months to December last year amid an increased shift to cheaper alternatives such as WhatsApp and Facebook Messenger.
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클린트 찰스
(@thearlochaz) reported
@talk2GLOBE Your Facebook Messenger Customer Service is ****.
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Biggles
(@biggslad_) reported
@PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?
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Kyle O'Connor
(@KyleO83) reported
@FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.
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MAMORI 'ㅅ' BAEK
(@mamoribaek) reported
"anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"
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Principal Ava’s DoppleGanger
(@LenValyrian) reported
Guys I just got one of the dads to sign the passport consent form and send over all documents through fb messenger! He asked if we could help bring him back together with his son! I’m crying I feel INVINCIBLE
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Iso the Bitesize-o
(@NZillo) reported
@gryphon_katsu I got this with Facebook Messenger the other day Why would an app decide to force-close itself and update WHILE IT'S OPEN, that seems like a really stupid and easily avoidable issue lol
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Jim Safranek
(@jimsafranek) reported
@PaleoLaura I contacted the FOP admin Jason Robert Patton via fb messenger to find out what the problem is.
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Liz Del Cid, PhD PE
(@LdelcidLiz) reported
@visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either
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Oakmere Shanan
(@plwtexas) reported
My sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.
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name cannot be blank
(@gnomegrrrl) reported
But as a fb messenger user I will be here till it shuts down like nothing can hinder my experience ive faced it all
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Lutz Creative Group
(@LutzCreativeGrp) reported
@mediatemplehelp @UnniKri65860918 Your chat system is NOT 24/7. I was on there for 40 minutes without any indication whether I was in queue or not. I pay for Fully-Managed VPS service and cannot get anyone via phone, chat, text, FB messenger to respond. I have MULTIPLE websites across MULTIPLE accounts DOWN
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Richard
(@Richard87558021) reported
@RepAdamSchiff Let's prove who is the lairs and the real laws breakers are that would be the ones in Washington DC yes I know all the news media Facebook messenger and Twitter helping you just liked the FBI US Marshalls CSI CIA secret service and ECT time too prove all of you guilties
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♡ Katie ♡
(@ktiewllr) reported
@ilmakiage @ArsenalWFC Please can you respond to my DM I have not received my order it's been delivered elsewhere and I cannot get in contact with anyone to resolve this issue Noone is replying to me via email or facebook messenger
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Rose Abne
(@iamroseyyhoney) reported
Why does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!
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Phetami Ayuba
(@PhetamiAyuba) reported
@DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again
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Tuneli
(@StarAyodele) reported
I don't need to check facebook messenger or whatsapp continuously to see whether she has sent any messages or not.I can spend more time on creativity. I cn chase my passion without any problem. But after running miles after miles & I have not breath left, I start to miss someone.
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rowan 🦇
(@crystalcoffins_) reported
help is anyone else on fb messenger and can’t send tiktok links anymore and keeps getting “access denied”
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Colin Gelsthorpe
(@ColinGelsthorpe) reported
@TravelodgeUK How would one make a complaint about bad service in a Travelodge. I have tried Facebook messenger only to be ignored ?
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Maria Flikkema
(@MariaFlikkema) reported
Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support
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Adina McDonald
(@mcdonald_adina) reported
@maildotcom I have been unable to access my email for the 3rd day. Submitted issue thru your online help.. no response. Contacted thru Facebook messenger got a reply at 1:15am EST we were closed. I need access to my email this is not acceptable.