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Facebook Messenger status: messaging issues and outage reports

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Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 36% App Crashing (36%)
  • 25% Glitches (25%)
  • 23% Messaging (23%)
  • 8% Connection (8%)
  • 6% Sign in (6%)
  • 2% Multimedia (2%)
  • 1% Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Atlanta Sign in 17 hours ago
Kirchen App Crashing 1 day ago
Indianapolis Messaging 3 days ago
London Messaging 4 days ago
Township of Evan Sign in 5 days ago
Columbus Messaging 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @miimhortcorey We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger, so we can look into this for you.

  • mamoribaek
    MAMORI 'ㅅ' BAEK (@mamoribaek) reported

    "anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"

  • the_wilderless
    grace in the wilderless (@the_wilderless) reported

    We have game-changing tech all over the place, people mocking up apps that do absolute magic, Meanwhile Facebook messenger is the only site I can think of that not only can’t fix typos, but actively CAUSES them by jumping the sues or all over as I type

  • PhetamiAyuba
    Phetami Ayuba (@PhetamiAyuba) reported

    @DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again

  • luvs2sushi9
    Eyn (@luvs2sushi9) reported

    I got a scam Facebook messenger scaring me thinking I was about to have to endure ANOTHER death of someone I knew only to look at the link and recognize it as a hack. But **** man, that still doesn’t help me at all.

  • eiu_enna
    Big Demeanour (@eiu_enna) reported

    After she confirmed that she’s moving in with her friend but it took her a week to to say. So it wasn’t haphazard, but I did have terrible perception of her due to the way she acted on Facebook messenger. But her offline personality is so sweet and she’s mad thoughtful

  • RossB1987
    Ross Barker (@RossB1987) reported

    @British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……

  • 4PatriotsLLC
    4Patriots (@4PatriotsLLC) reported

    @Clay28311788 Oh sorry Clay, you were saying you wanted a discount, I was gonna help you out. You can send us a private message on twitter or on in Facebook messenger

  • RosalyndSymes
    Rosalynd Symes (@RosalyndSymes) reported

    @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

  • dorsilaw
    Mike Dorsi (@dorsilaw) reported

    @RyanRadia @john_voorheis The problem is getting everyone on the same alternative app. I have groups on Discord and Heylo. I talk to my cousin on WhatsApp, my wife's cousin on FB Messenger, and my co-author from an article about the Computer Fraud and Abuse Act on Signal. If it's urgent, send me a text.

  • elke_wtf
    Elke (@elke_wtf) reported

    Is FB Messenger having an outage?

  • tate88r
    Ryan Tate (@tate88r) reported

    @collin04526443 @TelkomZA couldn’t care for your data. Mine disappeared they said it was my Facebook messenger updating ?? I thing I have ten messages on Facebook messenger and my friends don’t have a lot to say , it’s like the @TelkomZA consultants when you ask for help ! They don’t say much

  • DickChenidid911
    Falseflagwars (@DickChenidid911) reported

    @PLAYairlines I filled out a stop over form a week ago - no response. I reached out to your Facebook messenger customer service and it's a joke. Kept asking for info I already provided and then a day later says hello... Can I please get some assistance? My case number is 189409

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    Facebook messenger not working on laptop, just a blank box, what is causing this, okay on mobile phone

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

  • wonderchef
    Wonderchef (@wonderchef) reported

    @RamanMohan8 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • theshelleywalsh
    Shelley Walsh (@theshelleywalsh) reported

    @Ammon_Johns @GuideTwit Does that mean your FB messenger is also down?

  • gompumpkussy
    🐻💞TITI × NINI💞🐻💫R꩜VER💫🐻ペンミ両日 (@gompumpkussy) reported

    @mamoribaek anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger

  • pbelleisle
    PBI 🌻 (@pbelleisle) reported

    At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

  • Pamiko9
    Pamiko (@Pamiko9) reported

    @gomo_ph OMG how do I get ahold of customer service? Your automated responses on FB Messenger is so awful!

  • romeo_yyz
    Rom (@romeo_yyz) reported

    @SwoopAirline cancels my flight from VAR to YYZ due to IT issues, seems their customer service is also experiencing degraded service cause I ain't getting any response to what to do tonight, where to go. Common answer your emails or Facebook Messenger bc you don't have a 📱🤳

  • Jules_1022
    𝕵𝖚𝖑𝖊𝖘 💕 (@Jules_1022) reported

    I’m just now going through my fb messenger while I was in the hospital and I didn’t realize how many people reached out to me while I thought I was down and out …..

  • IanTregale3
    Ian Tregale (@IanTregale3) reported

    @EE I would like to but I'm having issues with my Twitter Messenger but I have sent a message on the Facebook messenger app

  • KarenzBotz
    Fun with Bots (@KarenzBotz) reported

    A great plume of the case of a Facebook Messenger app, Woebot users chatting to the service of help: cognitive behavioral

  • iamthedans
    Dan Simpson (@iamthedans) reported

    tip: if you use fb messenger and have suddenly stopped getting notifications, hold down on the messenger icon to go into app settings, then battery usage, then click on unrestricted (might be labelled something slightly different depending on brand)

  • AnneKSpunkki
    Anne (@AnneKSpunkki) reported

    @littledatalarry @FlySwoop Absolutely ZERO CUSTOMER SERVICE unless you wait for a reply on FB Messenger?

  • vishwanatht_412
    Vishwanath Tiwari (@vishwanatht_412) reported

    @facebook @finkd Please look into the issue of Facebook messenger app. The bug is we are all not able to see the exact timing of message delivery and reading. Please resolve it ASAP.

  • BeanLeMoo
    Bean Le Moo (@BeanLeMoo) reported

    Tech help needed - how do I get messages on WhatsApp, fb messenger and iMessage not to show up a preview of the message when my phone is locked. Can’t for the life of me sort it …brain is not functioning today. But I need to make sure mini moo doesn’t see contents of anything

  • LdelcidLiz
    Liz Del Cid, PhD PE (@LdelcidLiz) reported

    @visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either

  • CarsickH
    Carsick Heaton (@CarsickH) reported

    @MSROPER10 @caviterginsoy It looks to me like Facebook messenger, or maybe just the iPhone messaging app. Either way it's a messaging service.