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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (37%)
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Messaging (27%)
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App Crashing (24%)
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Connection (6%)
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Sign in (4%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
App Crashing | |
| Wissen |
App Crashing | |
| Wissen |
Glitches | |
 Paris |
Messaging | |
| Wissen |
Glitches | |
| Wissen |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Sharp
(@Seismicboatman) reported
@MAS I started to chat in Facebook messenger about a cancelled flight. You replied to 2 messages and the asked for flight details. Now you don't read the messages or reply. You don't answer the phone tried 3 times more than 30 mind each. Terrible customer service.
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Sophie
(@themupsmuppet) reported
@SaveLiz no biggie, just glad I can help & am worried about you whatsapp or fb messenger?
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s0upersue #standbytheNHS
(@s0upersue) reported
@garygilligan hi Gary I wonder if you can help me. My fb messenger has sent everyone on my list a link - it’s not mine. What can I do? I believe I’ve been hacked.
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Joris Stolwijk
(@stollie76) reported
@All on 2 feb, I booked a stay in Ibis Metz Sud for 19 feb 2022. Two minutes later, I cancelled it because I made a mistake with the date. I have not received a refund, nor any reaction on my message on FB messenger. Could you please help?
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MeekayMouse 🤨
(@wanderingmeekay) reported
Hello @CebuPacificAir. How else do we contact your customer service when I cannot get through any live agents through FB Messenger nor get any replies to emails? Flight got canceled and was advised to split but app does not show me this option. #hassle
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Myrabels
(@Myrabels4) reported
Hello @PLDT_Cares , I have been trying to get in touch with customer service using fb messenger and calls all day. I have sent my account number and registered number on your twitter DMs.
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Paul Spencer
(@pjs1911) reported
….tried Facebook messenger, guess what…you have my £36 and I have received awful service. I suggest you contact me asap to resolve.
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Eliza Mondegreen
(@elizamondegreen) reported
Having a Facebook Messenger conversation that boils down to: "Honestly, I just want you to come up with your own ****** takes based on actually reading and responding to things, rather than just borrowing other people's ****** takes." is it too much to ask
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Joan Alcorn
(@Joan_Irish) reported
@SSEAirHelp your customer service is totally non existent. I have tried calling, waiting online and call back, plus FB messenger ZERO RESPONSE. You overcharged me by €1000 I want my refund not a credit on my account
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sis 📌 patches gnf
(@scknv_) reported
HELP PLS if u report a message in facebook messenger does it do anything to the message? does it show to the person/in the gc that u reported it?
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Tera
(@Tera_Bytes_) reported
I got a message from what I thought was a friend last night on Facebook messenger. That said OMG look who died. I clicked the link but it asked for my login info. Had I entered my info my account would have been stolen. Probably the same way that friends account was stolen.
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Lauren Gallagher
(@gallaghl0705) reported
@jet2tweets Can you please help. I've sent an enquiry to your Facebook messenger and nearly 2 weeks later I still have no response. I have also noticed a failed payment that has been taken from my account that needs to re rectified ASAP.
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Ryan Jay I. Cua
(@kumagMD) reported
@PLDTHome Hi! Your FB messenger bot is borked. Can we request for service here?
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Rossilynne Skena Culgan
(@rossilynne) reported
from
Manhattan, New York
@magsg I’d give that a try and FB messenger if they have it. But if still no luck, I think it’s reasonable to message their customer service team and say, “if you can’t resolve this by X date, I will have to dispute it.” I think it’s fair to warn them that a dispute is coming.
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Fungi
(@fungi51) reported
I havent had phone service for over a month now and honestly, considering I'm on the wifi wat work and at home it hasn't affected me at all. I use an app to call off of work if need be and usually use FB Messenger to talk to friends and mom only messages me through Snapchat.
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MashreqNeo
(@MashreqNeo) reported
@abrar_ashfaq Dear @abrar_ashfaq , we’re extremely sorry you had to go through this unpleasant experience. We are in touch with you via Facebook Messenger and are working to resolve the issue at the earliest. Please bear with us. Regards.
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Céline Downer
(@celinedowner) reported
@Uber_Support I am literally getting no help from any platform (Facebook Messenger, Twitter, email, in-app chat). Why is this being dragged out? I have never had such poor customer service. (1/2)
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Joan Alcorn
(@Joan_Irish) reported
@sseairtricity @SSEAirHelp your customer service is totally non existent. I have tried calling, waiting online and call back, plus FB messenger ZERO RESPONSE. You overcharged me by €1000 I want my refund not a credit on my account
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dib dib dib
(@miniminimarket) reported
@eon_next why are you ignoring messages on Facebook messenger, you replied for a short time and then failed to answer the question/issue and then stopped replying for 3 days! Please confirm my meter readings are accepted at the pre increase price!
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Hayley Weinberg
(@HayleyWeinberg0) reported
@VFSGlobal how can I contact someone? Phone lines don't work, Facebook messenger no one replies, and emails not replied to. I'm desperate please help!!
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Vanessa Collins
(@vjc626) reported
@ScottishPower So why are you ghosting your customers? No call centre, no online chat, no answer to fb messenger and I assume no answer to this tweet. You take my money soon enough but are not available for problems. Very poor.
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Lisa Finlay
(@lisamariefinlay) reported
@SSEAirHelp absolute joke of customer service. Your FB messenger & live chat down plus won’t reply to email 😡
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★ Chri$tina ★
(@XtinaFNJacobs) reported
My FB messenger spazzed out + video-called a bunch of threads, I apologise. Touch-screen phone problems. I am sorry. 😶
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Eileen Power
(@ellen_3333) reported
@AerLingus @scousebird1982 What about the poor people that don’t have access to twitter or facebook messenger? How are they meant to reach customer service when you don’t answer you phones or make people wait on hold for over an hour?
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russellnashdiestonight
(@mick_matthews) reported
@Qantas Your “customer service” is an utter joke. No reply via FB messenger, countless hours on hold.
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MommaC
(@couchpotatochi) reported
Is it just me? I can't post messages in FB Messenger GCs, kahapon pa. Huhuhu Pag individual messages, pwede. Pero pag group, I can't comment! Help! Kahit via phone or desktop. 😭
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Felix Odhiambo
(@FelixAchiles) reported
@ntsa_kenya You customer service response team are very slow, that's why you fine someone get to another page and gets quick feedback and later finds s/he has been corned. I asked a question on you wall special Facebook messenger, two months ago no feedback till now. I think you should...
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ýųňø🌪
(@notyouryuno) reported
Hello @Jollibee so your customer service is not working and no one is replying to your fb messenger so kindly please hear me out coz it is so frustrating that I have a simple order and it took 40 mins to arrive, it is for dine in, but sa sobrang tagal, I have to have it on to go.
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🐰🗿RachaelBooks🥚🐇
(@RachaelBooks) reported
@ThatWitch_Hazel Stupid Facebook messenger sends me all the dumb or unimportant messages with no problem, but when people send me important ****, it withholds them. I have no idea why I didn't get the little circle on my screen last night when you sent me that!
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Pixie
(@_manicpixiedust) reported
My ex’s current gf been stalking me and accusing me of lying about being abused, threatening to curb stomp me if she ever saw me in person and then a whole year later called me TWICE on fb messenger and sent me a message that said “help me” I feel so bad for her but I warned her