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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (33%)
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App Crashing (31%)
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Messaging (25%)
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Connection (6%)
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Sign in (3%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
App Crashing | |
 Austin |
Glitches | |
 Wissen |
App Crashing | |
| Wissen |
App Crashing | |
| Wissen |
App Crashing | |
| Wissen |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Sharat Chandra
(@sharat9211) reported
@pranesh @jasjiv Yes but not after being told that the service is end to end encrypted. Facebook Messenger is not end to end encrypted, I think snapchat is not too. You can't say the chat is private and then start tracking who all I am chatting with.
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Rich
(@Harry_JP2) reported
from
Casas Adobes, Arizona
@Forever_Wick so, my partner and I have tried to contact you via email and fb messenger about the terrible quality of the products we received from you and nothing. Rest assured we are telling EVERYONE about your terrible products and service.
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Margaret Morgan ✒📚🌈
(@Monocotyledon) reported
You say your “customer service team no longer monitors Twitter” and we should use Facebook messenger (no thanks!) or your website. There is a form there to contact you, but what’s the point when no one responds? (Ask me how I know.) 4/6
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Bailey Shaw 🤠👗👠🦋
(@zulamayz) reported
@ZahiaKerr FB Messenger has problems with new European laws. Sorry. I have been writing you. I sent you a private message on WSFC. Missing you. 😔
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Spida-Man but still a zombie too 🕷🎃🧟♂️
(@Spidaman1991) reported
@Ragenuggeto7 @CosmicSpacehead Damn yeah over here I'm stuck using facebook messenger cuz that's the only thing people universally have :/ i hate it tbh but alot of people cant afford cell service here so they wifi hop LMAO
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jared carlson
(@jaredca63391290) reported
Facebook, I get no response. I have major medical problems, and I use Facebook messenger to communicate with family and my doctors. I missed a very important medical appointment, by not having messenger working. I need to be able to get ahold of my family and docters.
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Richard - OEC - Office Eye Candy
(@richardhullOEC) reported
@marcusbrig @signalapp Why? I’m generally confused by this - I can txt but most people seem to use WhatsApp or Facebook messenger - the only benefit of which that I can see is the group chat - maybe it’s an age thing? I’m not down with the kids am I?
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OM NOM NOM NOM NOM NOM NOM NOM NOM NOM NOMINOUS
(@txn1234567) reported
@stefsull I refuse to install facebook, any product, on my phone. If I post to Instagram, i download then delete. I have this extension on chrome on my mac desktop and use Twitter without issue. I’ve never installed facebook Messenger on my phone or my desktop.
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Nikka Chu
(@nikkachu0521) reported
@grabph I cashed in from my mobile banking app and it's still not reflecting in my GrabPay. You customer service is terrible and no one is replying in FB messenger and email ticket is being ignored. (169109147)
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Andrew Vittle
(@AndyVittle) reported
@ThePodNewport @JustEatUK just ordered 4 burgers and sides from you, missing one burger, and then no way to contact you to resolve the issue, the phone number goes to an answering machine. No response on Facebook messenger. Only thing to do is order again. Shocking service
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Nikka Chu
(@nikkachu0521) reported
@grabph @grabph I cashed in from my mobile banking app and it's still not reflecting in my GrabPay. You customer service is terrible and no one is replying in FB messenger and email ticket is being ignored. (169109147)
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Deniel Simsim
(@DSimx2) reported
@talk2GLOBE when will you bring back your customer support service via landline? I'm sick of going to one of your branches waiting in long lines for hours just to talk to somebody for 5min. And dont tell me to just use your fb messenger and app BS because that does not work.
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Lady_May
(@LadyMay007) reported
@ASOS I’m waiting for a refund. My messages on your help page and Facebook messenger have been ignored for coming up to 2 weeks. I’d be cool if I was told it would take this long but that’s not the case. Can someone please assist? Thanks
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Sheryl Caldwell
(@Sheri1958) reported
@ltj6980 It is not parlors fault that you could not get into that account. Twitter, Instagram, Facebook, Facebook messenger has made it to where people cannot login. I’m done with Twitter. If you do not believe the way they believe then we are not worth a **** to them
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jb
(@pepsicocom) reported
@clarkiem76 @ringsau Yes, and WhatsApp plans a February terms of service update that further compromises user privacy. Some are surprised to learn WhatsApp and facebook messenger are two of the principal ways facebook uses to get at details of your contacts and the contacts of your contacts
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Nikhilesh Nadkarni
(@canikhilesh) reported
from
Panaji, Goa
Considering privacy issues I deleted Facebook messenger. And will be switching soon to @signalapp from whatsapp
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Randy Dueck
(@PainterRandy) reported
PayPal deducts a fee when you use them to donate. When using Facebook Messenger it has no fee so 100% of what you donate goes to help me share God'Love & HisWord with the least of these here in RedBluff!
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Naomi
(@ponderingisgood) reported
@RichardAScott The issue is that ultimately you have to go with the service that the people you want to talk to are on. I've been stuck with WA and Facebook Messenger for years just because there's no way I could convince everyone to move to a different service...
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Craig Jukes
(@craigjukes1) reported
@musicMagpie That’s because you told me to do it via Facebook messenger. Are you going to address the issues? The phone has been sent today.
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Chris
(@chrischris787) reported
@ZARA_Care I have been trying for ages to try and get through to somebody regarding a recent order. No reply’s to emails, WhatsApp or Facebook messenger. Please help!
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RahulVasudevan
(@RahulVasudevan6) reported
@SonyLIV Have been sharing contact details via DM, email and FB messenger for more than 6 months now... your customer service is totally unprofessional. Cancelling the subscription for such inferior quality apps that can't even stream Full HD 1080p quality.
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Maayan Aharon
(@MaayanAharon) reported
@Avianca why I cannot get to customer service in any way?! I tried phone, FB messenger, Whatsapp and Twitter. They do not respond anywhere!
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Pardi P
(@spicyketup) reported
i might cancel my phone service 🤔 i don’t message or call anyone besides my mom and tia but i can use Facebook messenger or something 🤔
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☁️Wolfie☁️
(@wolf_woman_666) reported
@NerdECrafter @Swinginthewolf I prefer using FB messenger... Is that a issue?
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Craig Murphy
(@CAMURPHY) reported
@mtaulty @WhatsApp Reading this and looking at the box image near the end, if we're on Fb messenger, it appears we're already signed up to the problem!
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Amanda Hayes
(@AmandaHayes83) reported
@lidl_ireland Can someone please get back to me regarding my Facebook messenger issues. You are not following guidelines in your greenhills store. Failing your staff in several areas!!!
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smithy24
(@carlasmith14) reported
@ArgosHelpers I am currently on fb messenger it’s saying there is an issue and will pass me over that was 20 minutes ago been on since 21:50
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DV
(@DeanVrable) reported
@SolomonDefi @TheCryptoFool Can you help me convert the ETH I sent you to SLM? I sent email and FaceBook Messenger correspondence describing the problem.
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Peter Ford
(@ptfrd) reported
followed through properly. I am, and always have been, unenthusiastic about comms platforms that don't meet those criteria, like Facebook Messenger, Skype, WhatsApp, etc.. The biggest down-side I've seen is that you have to use your phone number as your identity (though this
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Guinevere Lionheart Pendragon 💜🎶
(@iamLionQueen) reported
@nanofixitinc pls take down your website and do not accept orders and payments from people anymore. You are unresponsive here on Twitter even on fb messenger. If your company ceased operations already pls do not make people order and wait for eternity for their orders to arrive.