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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (38%)
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Glitches (35%)
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App Crashing (15%)
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Connection (6%)
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Sign in (4%)
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Multimedia (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Viroinval |
Connection | |
 Wissen |
App Crashing | |
| Wissen |
App Crashing | |
| Wissen |
Glitches | |
| Wissen |
Glitches | |
| Wissen |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@Jen75004521) reported
@WestJet finally got back to me on Facebook messenger 4 days later… with another robot that can’t help me. @AHoensbroech where are you? You went to YZZ to “help passengers” but are MIA now
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User Experiences
(@UsExperiences) reported
My @enjoyGLOBE #BestTimeWithGlobe experience. Subscriber since 2013. Happily using the old GlobeOne App. When @enjoyGLOBE introduces NEW GlobeOne App, I can never enroll my account. Raised the issue with @talk2GLOBE on their FB messenger on 01 Sept. No resolution until now. 1/5
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Ai-oh 💫
(@sansansansaname) reported
In 23 hours we’ll know how many hearts got broken over Facebook messenger
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Meghan B
(@AmericaFirst017) reported
@USAone11 @ColdWarPatriot Yes! I had it too but stupid me had it on fb messenger and now there’s an “error” when I try to play it. Shocker.
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κi͛ł͓яo̷̦͕̦͔͐͝ͅͅy шaۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗSnт нêяê™
(@N0b0dyImp0rt4nt) reported
@SleepyMoan same lol I got one but service sucks where I am so we just use facebook messenger
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Zishan Sheikh
(@Zishansheikh01) reported
@BeingSalmanKhan Bhaijaan help me plz I m on ur hands now either I wil die I really dnot knw what to do it plz check my insta messages or tweets or FB messenger I need u bhaijaanHappy birthday bhaijaan
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Vibz
(@vibz96_patel) reported
@TravelodgeUK absolutely fuming! Hardly a decent response given via Facebook messenger. Explained my issue to say I replied to initial response sent by the colleague and now been two weeks and not even heard anything about the outcome of pending investigation! Was told check junk
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Verizon Support
(@VerizonSupport) reported
@WendyPizer Hello! I am sorry to hear you did not receive a response when you sent us a Private Message over Facebook Messenger. We would love to help out. Please Follow us, then send us a new DM for assistance. *Kristina
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T-Mobile Webcare
(@tmobile_webcare) reported
@AmerPsy Hi, that's not possible anymore. As of January 8, 2019, we stopped offering MMS messaging. We announced the termination of the service back in 2017. In recent years, MMS was rapidly overtaken by more modern, faster messaging services, such as WhatsApp and Facebook Messenger. >
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Cam Kenney
(@CamKenney) reported
I have no phone at the moment, and not sure when the issue will be resolved. Please message me or call me on Facebook Messenger and I will promptly get back to you. I will post when I have a phone again.
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Fun with Bots
(@KarenzBotz) reported
Facebook Messenger app, Woebot user privacy issues.
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Wonderchef
(@wonderchef) reported
@Shan23827505 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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stupid hung redneck
(@chicknfriedlice) reported
Fwi i do not have cell service n I'm not sure when I'll get it back so if u need me, I have whatsapp, Facebook messenger n messages on here
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Scrub Master Smithy
(@ScrubMaster4) reported
@talk2GLOBE I cannot enroll my number into Globe One app because it also asks for an OTP. The help icon only seems to take me to Facebook messenger on PlayStore!
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Toni
(@ElitesToni) reported
@airtransat @GarlockDana @airtransat it’s not fear to keep telling travellers to contact Facebook messenger when they can’t help us. They are sending us to send email to btracing.
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Wayne Havens
(@waynehavens) reported
@Stonekettle Just went through this when my daughter went to see my in-laws. Made her check in a bag she wanted to carry on board, charged us $60 for it. The airline we used, only deals with customer service through whatsapp or FB messenger...Her bag arrived 5 days after she did
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Wonderchef
(@wonderchef) reported
@riti_kkaa We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788, 18002660788 or drop us an (1/2)
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Janis MacWilliam
(@janismac444) reported
@honey I have tried to redeem my honey points for gift certificates since Oct 7, 2022. No one will respond to my emails, online help chats, fb messenger texts. Never have I dealt with a warm body yet. This is the most frustrating experience ever. Are you guys really legit?
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Emad Jasim
(@EmadJasim16) reported
@thameswater Very low water pressure in SE5 0TW. We contacted you many times why no response? Even on here or Facebook messenger. This problem has started from 16 December. Help please
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Rajan
(@Rajan48008377) reported
I have talked to Philippines Airlines over an international call, and had several chat over facebook messenger. Though staff wants to help, but always I am getting update that it is escalated, and still there is no update.
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Sajid Hasan
(@SajidHasanTech) reported
UPDATE: I tried going to the airport. They have no one there to help. They refer you to their online chat but I tried and have no replies from @FlyFrontier @FrontierCare email, chat, Twitter or Facebook Messenger going on 7+ hours now. I’m trying every avenue to cancel
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🖤👻 Stephanie 👻🖤
(@ageofoddish) reported
really frustrating that it seems like the only way to get in contact with swoop airline customer service is to talk to them over facebook messenger (and the wait to talk to a real human is "within 72 hours". like please. help.
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José Delgado
(@jdelgadore) reported
@ContaboCom I have a critical problem with my server, please attend to my request, send a message on Facebook Messenger. With the details and my Client ID
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Kalapna Choudhury
(@kzc28) reported
@SportsDirectUK Absolutely appalled by your customer service or rather non existency of it! Going on for days on FB messenger re: Blk Friday promotion, you cancelled my voucher & breached your own terms!You state you can do what you like, well not by conning customers you can't😡
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Kristi Griffin
(@EDU_kgriffin) reported
@SouthwestAir just tell me there is hope of getting help? I am not going to bash or threaten to never fly again. Stuff happens, sometimes big stuff, however, I have been on hold over 9 hours total, tried Facebook messenger, chat bot, now this. 🤞
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Mike Paquette
(@sedadaze) reported
@FanSets please get back to me somehow, FB Messenger isn't working and your customer service email isn't monitored. THIS is the only way to contact you. Please
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Himanshu
(@himanshu2002009) reported
@UPC_Switzerland I have been trying to reach out to you for last two months and it’s impossible to contact your customer service. I sent messages on Facebook messenger and there is no response. This is such an awful service. I have to make changes to my subscription.
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Hi•Mee🌌💫
(@_LoKabah_) reported
Interesting that fb messenger has been down since last night
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Alice Sheppard
(@PenguinGalaxy) reported
@Frances_Coppola Well, the WiFi is certainly causing a lot of problems - a couple of Facebook Messenger pictures will take hours to send. But I can well believe you that that particular dear little bug is Twitter!
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BarkBox
(@barkbox) reported
@Mazzei_Steve Hey there, I am so sorry to hear your box did not arrive in time. Do you mind reaching out to us online via chat or Facebook messenger? Our customer service team would love to make this right for you!