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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (37%)
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Glitches (36%)
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App Crashing (16%)
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Connection (6%)
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Sign in (4%)
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Multimedia (2%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
Glitches | |
| Velbert |
Glitches | |
| Wissen |
App Crashing | |
| Wissen |
Glitches | |
| Wissen |
App Crashing | |
| Wissen |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Katherine Elizabeth
(@katebeth21) reported
Why has Facebook messenger crashed on me like 6 times in the last 48 hours? Anyone else having any issues?
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𝒫𝓇𝑒𝒸𝒾𝑜𝓊𝓈 👑
(@nikkacammayo) reported
@grabph plsss give me the contact number of your customer service. i need it as I have concern regarding my grabpay. your customer support in fb messenger is not responsive. thanks
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Meryn Stewart
(@MerynStewart) reported
from
Glasgow, Scotland
@airtransat I’ve just been disconnected by you after being on hold for 3 hours trying to speak to someone. You have also not replied to my Facebook messenger or Instagram DMs. Absolutely appalling customer service. Please get in touch ASAP
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Laura McVey
(@Lolizvey) reported
@AerLingus I've been trying to get a refund for a flight your online system failed to cancel for almost a month. I've tried by phone support, email, FB messenger, and IN PERSON numerous times. Can a real person please help?!
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Ivar Dale
(@IvarDale) reported
@British_Airways Can you please ask Ruben from customer service to respond on FB Messenger. I’ve been waiting since Tuesday.
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David Vaughn
(@DavidVa31219108) reported
If you want a request you have to send it in the Facebook messenger until I fix the setup
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ACS ACS
(@ACSACS34827881) reported
@Himanshu_POCO Please help - PocoX3Pro stuck in second space since last update. Getting locked out for 59 minutes numerous times a day. Amazon UK won't help as outside 6 month warrranty. Poco FB messenger not answering. MI not replying.. please let me know ho can help with POCO issue.
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Leanne
(@Leanne635635852) reported
@SilverstoneUK Help bot is no use. Neither is your email address or Facebook messenger as they all get ignored. Still don’t have Thursday tickets despite saying by email they are there to download….
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Tyler
(@Foss_07) reported
Has anyone had an issue with Facebook messenger just deleting chunks of messages?
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Jason Pinyan
(@jpNla) reported
@VerizonSupport I sent a DM to your FB messenger as requested as well with absolutely no help. Instead I was told to DM again...while I was in a DM with your support team.
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Nooge 19
(@nooge19) reported
@AerLingus my flight this evening has been cancelled. I’ve spent 3 hours trying to get through to someone and Facebook messenger replies are taking hours. Can someone help?
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Ben S
(@ben_s__) reported
@VOXI_UK I am trying to contact you and log in but your website is down - I need to update my card which expired today urgently as I need my account and music add on's for work, your webchat is not loadin, your facebook messenger is automated and will not connect me to an agent.
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Ishraque Kareem
(@f78ee3d4f68d45f) reported
@OYO4U I can show screenshots of messages from Han or whatever on facebook messenger, writing me the same stuff. However, nothing was resolved. No issues were solved.
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ACS ACS
(@ACSACS34827881) reported
@pocouk Please help - PocoX3Pro stuck in second space since last update. Getting locked out for 59 minutes numerous times a day. Amazon UK who won't help as outside 6 month warrranty. Poco FB messenger not answering. MI not replying.. please let me know ho can help with POCO issue.
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Tina Slodyczka
(@tina_slodyczka) reported
@LOTAirlinesUS I have two years old child will fly with us. I want to change the seats for our coming flight. I have tried to contact customer service by phone, fb messenger but no one responded. How can I get in touch with really person?
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richard tunnah
(@richardtunnah) reported
@adidasUK I have an issue with some trainers I bought. I have tried contacting you via facebook messenger, email and calling but no reply. How do I resolve this please?
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Jane Taggart
(@MyGodsgr8) reported
@DOMTIBERI Please let me know why my OHIO photo from Paris has not been shown. I have submitted it 3 times - twice here and once on Facebook Messenger. Am I on a list and have to wait until our pic comes up? Is there a problem with it?
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🏳️⚧️Wild is The Wind
(@Whip0fAlchemy) reported
And yes, I used to be active on FB YEARS AGO and FB Messenger until it was compromised beyond help. I was a member of multiple David Bowie fan groups & had many friendships of over 15 years, so though leaving the platform was for my safety, it caused an unfortunate disconnect.
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Jason Pinyan
(@jpNla) reported
@VerizonSupport I chatted online with support on FB messenger. He confirmed there is an outage in the Los Angeles area and could take 12-14 hours to resolve.
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your hanniepal ✨️SVT🤝🏻SJ BEST YEAR ⑰✨️
(@hanniepal1004) reported
@CebuPacificAir Luuuuh. Your FB messenger customer service isn't really helpful. 😭 Just give me a concrete update 😭
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Queennie Lopez
(@queennielopezz) reported
@cathaypacific Tried contacting you thru call, FB messenger, Twitter DMs but no luck. Waited an hour for someone to pick up my call and no one picked it up. I have a flight 40hrs from now and no one is answering. What service is this? Very disappointing.
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Kazi Rabbany - building SaaS ✪
(@kgrsajid) reported
@sabakarimm Interesting 💡 but why can't fb messenger or whatsapp solve that problem?
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Niall Murphy
(@niallmurphy_ie) reported
@Suntransfers hello. I am due to use your service next week. I have tried ringing, mailing and Facebook messenger to confirm booking. Please contact me asap.
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Landry Corkery
(@Landry76) reported
@DavidRedstone2 I tried to contact fb about their community standards. Their fb messenger just gives automated responses, their phone number won't let you talk to a live person and there is no email. You have to write them via US Postal Service.
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your hanniepal ✨️SVT🤝🏻SJ BEST YEAR ⑰✨️
(@hanniepal1004) reported
Stop telling me @CebuPacificAir to reach out to your FB messenger customer service, kasi hello, AM NOT TALKING WITH A LEGIT PERSON BUT A BOT. CAN YOU JUST UPDATE ME WHETHER WE CAN GET OUR LUGGAGE BACK OR NOT? Update lang hinihingi namin. 'Wag nyo naman ipagdamot.
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neilshanks63
(@neilshanks63) reported
@KLM_UK can you please advise how to contact customer services. Cant speak to anyone on the phone and previous tweets/fb messenger/WhatsApp not responded to. This is reference an issue since February that is not resolved
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Kelly Sierota
(@kellysierota) reported
@westelm I have reached out to West Elm via FB messenger, Twitter and attempts into Customer Service without any luck reaching someone. Looking to place an order and a first time customer promo code as the one I was provided via signing with my emails isn’t working. Thank you.
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I'm Debu
(@DebjeetDebnath) reported
@MobiKwikSWAT @MobiKwik @BipinSingh This is your customer support where no one picks the calls and only bots reply in your help section or fb messenger or email. Worst app.
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angela roy
(@AngelaR7750211) reported
I have a problem on Facebook messenger in the group with someone she given me a hard time I don’t know what to do I’m not leaving the group so what should I to I’m trying to chat on there and someone on there is given me a hard time
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My ***** Liam
(@Lor_Kenny) reported
@Lauren_Nohill_ And they don't have active customer service a you gotta get on Facebook messenger and go back and forth