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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (40%)
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Messaging (31%)
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App Crashing (19%)
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Connection (5%)
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Sign in (3%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Connection | ||
| App Crashing | ||
| App Crashing | ||
| App Crashing | ||
| Glitches | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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पुष्पेंद्र कुमार जासवाल
(@pushpjaizwal) reported
@kwabey_official what is the issue with my order no 384197? My returned order was received by you guys and it's being more than a week. Why you are not returning my amount? 10 times I messaged you on portal 5 times by email and FB messenger but no response..pls answer
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Andy Ford
(@scrindlebeeper) reported
@VOXI_UK I can't sign in no matter how or what I try, I've had my bank account frozen and new cards sent out so I can't update payment until they come so I'm stuck I need help, I'm getting nowhere here or on facebook messenger. On here it asks for my pin and goes no farther, im disabled.
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Harridan with Facts, M.A., M.S.Ed., J.D.
(@LexEtAmor) reported
I had to serve a service evader by text and FB messenger. Whooo weeeee- the response was an expletive laden text stream, vm, and FB messages. But, hey, at least he acknowledged service.
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𝓙𝓾𝓷𝓮𝓬𝓱𝓲. 🅴❄️
(@JuniorCxrtier) reported
@Facebook why are you the LAST app to have dark mode ?? Why does Facebook messenger have it but the main app doesn't?? All apps are blacked out apart from yours. Fix it up cos it doesn't match the aesthetica.
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Neal Auch
(@AuchNeal) reported
I don't know who needs to hear this, but Facebook messenger is not an email marketing service and your Facebook "friends" list is not a mailing list.
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Aiden Liam
(@AidenLiam11) reported
@finkd I have to file some issue in facebook messenger how can i file issue i need idea
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Shae Industries
(@shae_industries) reported
We are aware of our new email not working. This is due to the fact that our company is in the process of switching to iCloud Business. For the time being, we ask that you please kindly message us through the Facebook messenger widget provided on our website.
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thelittlesocialfairy
(@thelittlesocia1) reported
@ShayandBlue the customer service I received (or lack there of) was simply appalling. Live chat 3 days in a row - no reply, and then a very unhelpful reply via FB messenger is simply not good enough for a brand of your status. I still haven't placed my order and won't now.
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Peter Hollo
(@frogworth) reported
@datakid23 @Bandcamp Yeah my inbox is also my to-do list, which is why I hate people sending me stuff (promos, cello session requests) in FB Messenger or elsewhere. But I use a mixture of Starred & Unread statuses to help tag the to-dos, and things coming in kind of represent, you know -- the inbox.
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Hasse
(@hassesage) reported
@Citibank Hello guys. I've been messaging and asking for help with my account via phone call, Facebook messenger, and email. Are your lines all busy? Anybody there?
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Tom LaSusa
(@tomlasusa) reported
@kaspersky was talking to someone on your team via FB messenger, and now they've disappeared -- hours since their last response. Is there another way to speak to customer service, please?
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🧸🐮 𝐆𝐞𝐥 젤 ✶ STREAM SWITCH ON
(@gel_is_well) reported
is FB messenger down?
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Herman Ellis
(@hteinc) reported
@USPSHelp I have been waiting almost 24 hours after saying talk to agent on Facebook messenger…any chance of getting any help via a dm.
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Lila Biene
(@LadyLilaBerlin) reported
@adrierising Loads of people. Facebook messenger has been used to share for a long time. The problem is the algorithms can only look for certain material that's already been registered, not new CSAM.
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Joanna McLean
(@JoJo_Mac) reported
@madedotcom I am still waiting a response from your 'customer service' department on Facebook messenger, who, haven't had the courtesy to respond since 10am this morning, on what is becoming a very pressing matter which has taken over my whole week.
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Moussa Belgacem
(@Belgacem_Moussa) reported
@Dundle_com What the problem with you guys!!!! This is the 4th day that I am trying to reach you by email Facebook messenger Instagram... But no one respond, where is my codes??!!! And why you are blocking comments on Facebook?!!!!
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Kylie K
(@Kyles1984) reported
@asos please message me re issue with an order. Unable to contact via chat or FB messenger, no email or phone number 🙄
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God devote
(@fanofJspPk) reported
Dear friends Don't click any links And Facebook messenger unknown whatsapp details It is fraud he will ask u money to hack ur mobile My friend is struggling his **** video is recorded asking 12k.. any help or suggestions #StayAlert #BeAware
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Stephen Robinson
(@Ste_Robbo59) reported
@ChargePlaceScot I was an hour holding on the phone as the charger at Kelso would not validate my card. In the end I gave up. I tried Facebook messenger but that was also no help. This is zero service level and I still haven't got my car charged. Totally unacceptable.
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Therese
(@tvictoria27) reported
@verizonfios told me that after waiting for an hour that no one could help me and that I would have to call back. I told him to just cancel my service. While I was on hold, I also messaged Verizon fios on Facebook messenger- this was the FIRST time I got any sort of explanation
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Ashleigh
(@AshleighTodd) reported
@sainsburys I’m trying to send an issue via FB messenger and also on here but it’s picked up by an automated robot response every time, how can I message you? Thanks
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✨Snazzy Jazzy✨
(@_JukeboxJazz) reported
One of my childhood boos is on hard drugs and recently hit me up on FB messenger. Poor thing looks terrible. I’ve been praying for him
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Sharron Bates
(@sharronae) reported
And @WestJet to use your live online chat I HAVE TO HAVE Facebook messenger, otherwise you can’t really help? Certainly alienating a huge percentage of your customers. So I am at a loss. Can’t get through on phone, can’t book a callback and don’t use Facebook. Now what?
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thaddeus e. grugq
(@thegrugq) reported
@alexstamos @Paxxi @pwnallthethings Can you help make sense of the 12m was Facebook messenger, 18 million overall for Facebook… sort of numbers? Also the “N million a month” stuff? This is known CSAM… traded? Harassment? ********???
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Claire coop
(@claire_coopxx) reported
@Garyfletcher4 @RandoxHealth @randox this is the same issue I have had I’ve sent 3 emails and spoke to various people since June and still no refund for 4 tests totalling £206. On Facebook messenger I am unable to chase up the person I was speaking to it’s as though he has closed the chat.
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Another mom anon
(@momandwine15) reported
Somebody please tell me why Facebook messenger has a secret conversation and an option to “vanish” messages after you leave the current chat? Is it actually made to help hide cheating? Because that’s the only conclusion I can think of 🤔
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Presence of a Mom
(@fireinmysoul_) reported
Let me just explain while I am so upset about my facebook account being hacked. My step dad passed away in December 2020. I can't just friend request him again. All of the messages we had on the facebook messenger are gone. This is why I'm heart broken.
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Cam, but Unhinged
(@unfunnycam) reported
No the way I apparently literally blocked out high school… I just scrolled down my FB messenger and got catapulted back down memory lane with memories I aint even know I had like wtf
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@loopielou21
(@loopielou211) reported
@VirginMediaIE Hi, have tried what’s app and Facebook messenger and no answer. Am in Spain and mobile data is not working at all for some reason. Can someone look into this please?
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David Friedlander
(@Superd316) reported
@FLDEO Can anyone help? I’ve tried all phone numbers I’ve seen on Twitter. I’ve tried emailing, Facebook messenger.