Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/17/2026 09:20

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (39%)

    Messaging (39%)

  2. Glitches (34%)

    Glitches (34%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Connection (6%)

    Connection (6%)

  5. Sign in (4%)

    Sign in (4%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyEssen Glitches
United StatesUpper Sandusky Messaging
GermanyWissen App Crashing
GermanyWissen Glitches
PhilippinesTarlac City Messaging
United StatesOntario Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • RainbowKat 🥀 ¯\_(ツ)_/¯ ฅ^•ﻌ•^ฅ (@RainbowKat) reported

    Anyone else having issues with Facebook messenger not sending messages?

  • seey0uinthepit inigo montoya (@seey0uinthepit) reported

    @dunkindonuts your website's "contact us" form is not working (won't go past "Search store" and I tried FB messenger and twitter DM and haven't gotten a response, it has been almost a week

  • KatDuncan07 kathy (@KatDuncan07) reported

    I didn’t know I was crazy crazy until it’s 2 am and im awake from a dead sleep bc I hear his fb messenger go off ONCE 💀 trust issues?? Not me 💀

  • wiiboi27 rah phi (@wiiboi27) reported

    Video playback flickers on fb messenger after IOS 15 update. help! #iOS15 #vidoeflicker #Apple @AppleSupport

  • pjamie123 Jamie (@pjamie123) reported

    I miss @Facebook messenger as a talking platform but after being hacked there’s been no help to get back into my account. Nightmare.

  • ScottHegstad Scott Hegstad (@ScottHegstad) reported

    Got home from that horrible experience was on hold for 39+ minutes with customer service and never got to a live person after going through a automated que that doesn't understand what I wanted. Found a LIVE chat in Facebook messenger... FAIL

  • lucebarnett lucy barnett (@lucebarnett) reported

    @nectar It is not working on an iPhone. She doesn’t have Twitter so is trying through Facebook Messenger. I think she might be chatting with you, Rob?

  • killiepie1990 Airdriano (@killiepie1990) reported

    @airtransat I’ve been on hold for 2 hours, waiting to talk to someone about a fly scheduled for Friday. I’ve also tried the live text feature and Facebook messenger. I appreciate you’re call volumes are high, but I’ve never had to wait this long to reach a customer service rep

  • nithya2k Nithya de Boer (@nithya2k) reported

    @KLMIndia trying to arrange wheelchair assistance for my father on arrival at Schiphol airport to no avail. Already tried KLM cares via email, WhatsApp, FB messenger and telephone in the Netherlands. Please help!!!

  • S1xty9r S1xty9r (@S1xty9r) reported

    @BrandonButch Hey there. Is anyone here getting a visual glitch with the keyboard loading when using Facebook messenger it appears white but unusable for a few seconds ish and then fixes it self. Does it every time I open a message

  • rockycsandoval Rocky Sandoval (@rockycsandoval) reported

    Hello everyone! I want to announce that my IG @rockysandoval account has been compromised and hacked! PLEASE PLEASE report the account as an imposter! I am working hard to fix this issue. Pls DM me on FB messenger or text me directly!!

  • Meccalicious LOVEMECCA♡ (@Meccalicious) reported

    Question: how do you get Facebook messenger messages to stop popping up? I've turned my notifications off and the messages still pop up. Help!

  • alanswan Alan Swan (@alanswan) reported

    @SkyHelpIreland your Facebook messenger service is hands down the worst customer experience & UI I have ever experienced. Trying to close an account is next to impossible. Can somebody, anybody answer my DM’s please

  • JonPritchow Jon Pritchow, Managing Broker (@JonPritchow) reported

    DO NOT open and delete the email immediately. Please reach out to me after (via phone, text or FB Messenger) and let me know you received an email so we can continue to track and mitigate this potential issue. I am truly sorry for any inconvenience this may cause. Pt.2

  • Swedebit Swedebit (@Swedebit) reported

    @PVDDR I've had this exact problem starting 2-3 days ago, using Facebook and Facebook Messenger on Google Chrome in Windows 10. The solution was to turn off AdBlock Plus on Facebook.

  • 3th3lov3 ethel foster (@3th3lov3) reported

    @PLDT_Cares Wow, sort things out your ***! I’ve been following up to your customer service many times! Sent message to you fb messenger too! Nothing happened!

  • jackam2021 Ashh🤫 (@jackam2021) reported

    @bertokalex1 @zollotech I also have this issue with Facebook messenger even after installing latest version of the Facebook app.

  • G4PTX Lee (@G4PTX) reported

    Bloody Nora, how do people get issues resolved with National Express? I find it's like trying to swim in treacle getting any help from @nxcare. They don't reply to their Facebook messenger messages either! #useless

  • PVDDR [Tempo] PVDDR (@PVDDR) reported

    I've been running into a severe lag issue with Facebook Messenger specifically where I finish typing a whole sentence before my words even show on the screen. Google has been unhelpful (tells me to clear cache which didn't work). Anyone ran into this before?

  • TheClutterer John Clutter (@TheClutterer) reported

    Is facebook messenger having problems?

  • jorgeranilla Jorge Ranilla (@jorgeranilla) reported

    Hello everyone. I'm currently unreachable on my phone. I unexpectedly broke it and it's currently at the service center for repair. I won't have a cell phone for a week so if anyone would need to reach out to me kindly drop me a message via FB messenger in the meantime.

  • lavary_ Reza Lavarian (@lavary_) reported

    @jmoserr A lot can be done without dev work. Sometimes driving your paid traffic to the Facebook messenger is all you need to sell a service, and make the same amount of money.

  • nadia_hailey Nadss (@nadia_hailey) reported

    You gotta be down bad to flirt with someone on Facebook messenger

  • Bearaga1 Bearaga (@Bearaga1) reported

    So I'm checking my Facebook messenger spam and this one guy sends a selfie on his lifting bench. Only problem is he apparently blocked me because the account no longer exists. Looked like someone id chat with for sure. Too bad.

  • sabcjz scjz ACAB BLM (@sabcjz) reported

    is fb messenger not working for u

  • LauraDitchhurn laura ditchburn (@LauraDitchhurn) reported

    @NewLookHelp this is ridiculous how am I ment to speak to someone. you don't have a phone number now . you don't respond on Facebook messenger or whats app. really bad customer service

  • ViewConnors ConnorsView (@ViewConnors) reported

    @British_Airways So I have received an email saying my booking will be cancelled unless I confirm within 24hrs. How can I confirm when it's almost impossible to speak to someone? I've tried calling, FB messenger, email, on here? Very shoddy service BA. I'm extremely dissatisfied.

  • SarahVHearne Sarah Hearne (@SarahVHearne) reported

    I don't know when their "busiest times" are but maybe customer service can help. I have a look on the website and they say I can contact them by Twitter, Facebook Messenger or WhatsApp. I choose Messenger.

  • bompshebomp Wenno (@bompshebomp) reported

    @Aramex You guys seem to have no phone number to answer an inquiry. Your website also doesn’t have suitable chat ‘options’. And your Facebook Messenger Service doesn’t respond. It tells me to please hold the line. Had to give up.

  • renaradia Rena Radia (@renaradia) reported

    @British_Airways if I’ve tried contacting you via phone, email, live chat, Facebook messenger and Twitter, with still no response, at what point does ‘customer service’ actually kick in?!