Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 02/20/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (57%)

    Messaging (57%)

  2. Sign in (18%)

    Sign in (18%)

  3. Connection (10%)

    Connection (10%)

  4. App Crashing (9%)

    App Crashing (9%)

  5. Glitches (3%)

    Glitches (3%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWashington, D.C. Sign in
AustraliaPort Macquarie Messaging
AustraliaSydney Messaging
United StatesMadison Messaging
JapanTokyo App Crashing
PhilippinesParanaque City Messaging
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • timowen24 tim james owen (@timowen24) reported

    @facebookapp am having a problem longing in to Facebook messenger for the last 2 days what going on

  • SeaWuzHere 𝕓𝕠𝕕𝕪𝕠𝕕𝕪𝕠𝕕𝕪𝕠𝕕𝕪~ ✊🏿 #𝓑𝓛𝓜 (@SeaWuzHere) reported

    Why is the Facebook messenger notification like so…. In your face. It’s so loud, like calm down I hear you

  • dollypower9 Dollypower9 (@dollypower9) reported

    Holy ****. To delete facebook messenger and check it after 3-4 weeks to be bombarded with **** over no reply, **** that. If you're knowing I have ongoing mental problems and I tend to shut people out, if I made it clear before now, respect it, because I have no issue cutting ties

  • pommykiwi Geoff (@pommykiwi) reported from Bradley Stoke, England

    @GWRHelp I’ve sent message on WhatsApp, Facebook messenger, and DM’d you on here. Any chance I might get a response from your Customer Service team as to how I’m to get home since you’ve cancelled my connecting service at Bristol Parkway?

  • le_friwi Greg 🇳🇿🇲🇫 (@le_friwi) reported

    Does anybody know how to get rid of FB Messenger contacts without having to reactivate FB? I avoid FB like the plague, only keeping it for the olds, siblings & best mate down on the farm. Advice would be gratefully accepted.

  • Tzarkasm1 Tzarkasm (@Tzarkasm1) reported

    @BethesdaSupport Wound up getting them to work through FB messenger. Anyways. I don't game wirelessly, Xbox Live has been fine, my ISP service has been fine, I've been on a static IP for a while now, and make sure that my ISP keeps me with one. The issues are on your end, and have been for weeks.

  • KilianPoulinTW Kilian Poulin (@KilianPoulinTW) reported

    @Kjellvdv I hate having different apps for the same service. Like if you click on a profile in the DM app you'll be redirected to the main Twitter app. And the current Twitter DMs UI is quite good compared to Facebook messenger (in the main app) 🤔

  • EarthquakeWolf ‧͙⁺˚*・༓Kayla houston༓・*˚⁺‧͙ (@EarthquakeWolf) reported

    Discord and Facebook messenger currently having connection issues!

  • AinieHaziqah Ainie Haziqah (@AinieHaziqah) reported

    Going through pleas for help on our FB Messenger since 530am. 80% are asking for diapers and milk for their kids. Many have no more food left. It’s mentally heartbreaking. I’ve reached that point where I have to choose who gets the reply and aid first.

  • toe_barrett Rage & Indignation (@toe_barrett) reported

    @IzzyKamikaze @LauraMu17630594 If you do, there's a possibility I actually got round to unlinking it from my account. If that's the case, just hmu for login details again. I think you've my number, or Mo will get me on FB messenger. I miss stuff on twitface

  • Yasmine730 Yasmine (@Yasmine730) reported

    @cvspharmacy how can I reach customer service for a refund? I haven’t heard back via email and wasn’t able to get assistance via phone or FB messenger

  • Lilmonsteru Casa De Gucci (@Lilmonsteru) reported

    Is Facebook Messenger Down or what

  • valkyrie_mark Mark Anthony (@valkyrie_mark) reported

    Both Fb Messenger and Instagram is not working on my phone.

  • JenAnsbach Jennifer Ansbach (@JenAnsbach) reported

    Now they are saying I should come in person and watch them write the order down. Customer service, folks. We are having this discussion on FB messenger WHERE I ATTACHED THE PHOTO. But I should call and describe it.

  • chelseamtnez Chelsea Martinez #SOSCUBA🇨🇺 (@chelseamtnez) reported

    When random people start chit chat… I just reply with “can I help you with something?”. I’m all for meeting new people at this age, but you’re in a different country and you want to get to know me through fb messenger at this time and age after I said I’m working?! Idts.

  • 0gBuckoOne Nerdaveli the Don 🇮🇱 (@0gBuckoOne) reported

    I guess I'm in apostles pics on here but on Facebook Messenger but I posted those pics up when I when I shot them and you know one was taken down but then I put it back up that's what's up

  • vmlemon Tyson Key (@vmlemon) reported

    @WaseemAlkurdi I'm still amazed by how **** FB Messenger is. An IM client/service shouldn't be able to consume more RAM, and CPU time, than an entire OS, running in QEMU...

  • CH143_ C 《🌹》 (@CH143_) reported

    i hate fb messenger's mobile app update that they havent fix for the longest time cause they dont care. it keeps saying that i read a message even though i havent and didnt even receive a notification for it... like wtfffudge

  • 2and2equals5 Marie Euler (@2and2equals5) reported

    @DAVIDsTEA I have emailed and called you guys already. I'm not using Facebook messenger app because **** Facebook. Can someone please help me. I want this sleepy mother's little helper tea so bad

  • CourtMorgz Courtney-jade (@CourtMorgz) reported

    @QUIZ_Help I need help to change my order address as it’s being delivered to the wrong place and it won’t let me do it and your fb messenger is useless and not getting me anywhere

  • pommykiwi Geoff (@pommykiwi) reported from Filton, England

    @GWRHelp awful customer service this evening. 50 mins after I contacted you on WhatsApp, FB messenger, & Twitter, I got no help whatsoever & just figured I’d get on the train I’m on with the pleasure of getting home just under 1 hour after I’m meant to. #thanks4nothing

  • laufeydottirs クラウドランナー (@laufeydottirs) reported

    I'll never forget turning someone down after they suggested we be more than friends and them sending me three Steven Universe music videos on Facebook messenger before passive aggressively suggesting that me saying "no" was intended to be harmful.

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    Unlike their downfall, since being stressed out the help improve machine that suffer from Facebook Messenger app, Woebot

  • indulgentpotato k🥀 (@indulgentpotato) reported

    scrolling down my facebook messenger is kinda depressing because after one page scroll,,, all of my chats are from summer of 2020 lol

  • loginnet87 Arun Vignesh (@loginnet87) reported

    communication which made through Facebook messenger are not valid? like placing service request, complaining, ect.. is that true? @KotakBankLtd @KotakCares

  • j_h_h_j J. H. (@j_h_h_j) reported

    4/x The FB Messenger dropdown routinely fails to load at all, stuck with just loading bar fades, going to the Messenger web app does not have this problem. This happened on a direct fiber drop w/ perfect connectivity elsewhere, so likely a devops scale issue or race condition bug

  • aimeeb cancel culture (@aimeeb) reported from Sebring, Florida

    so angry at facebook messenger not working

  • OhthatBrownGuy rav (@OhthatBrownGuy) reported

    @WestJet Just wanted to share that I have been on hold for 5 hours and 40 minutes and counting. -West-jetters are working fast -I can't find help on your website and "Julie" which requires me to sign into Facebook Messenger to ask a Chatbot questions -I did download the app

  • LorettaSchupp Loretta Schupp (@LorettaSchupp) reported

    Hi, we need to urgently cancel our booked stay with you. Customer Service is not available via phone, also no success with Facebook messenger. Please would you cancel our booking, I have sent our details via private message. Thanks for help :-) @DLPHelp

  • Lone_Innocence Morgan (@Lone_Innocence) reported

    @PLDT_Cares none of your agents, whether on Facebook messenger or on Twitter are handling my concern. We were promised a site visit by a technician but they never arrived and our connection is still broken!