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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (38%)
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Messaging (28%)
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App Crashing (24%)
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Connection (5%)
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Sign in (4%)
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Video (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Messaging | ||
| App Crashing | ||
| Connection | ||
| App Crashing | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Miller
(@jwmwi) reported
@cybergibbons Ok I know I’m late and you’re just blowing off steam. But if I want a photo from message app, I click the convo/ info / photos … all there. Never saved one. If you mean Fb messenger, I can’t help. And “download” is weird.
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Bianca Cyph
(@PsychopaTHICC_0) reported
@dollskill I’m unsuccessful getting help via e-mail and FB messenger with an issue. Can someone reach out?
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NSZ แชมมี่ 🏴
(@shammyzzz) reported
from
Kota Kinabalu, Sabah
does anyone else have issues with Facebook Messenger too
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Sleep
(@Sleep848) reported
@jayannlopez_ I just use discord or facebook messenger for everything. Whatsapp is a nightmare to get on my laptop and I prefer if I can have one streamlined messaging service
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Tutter
(@realtutter) reported
@ClintFultz1 @DineshDSouza I've had the same problem! I was at work the other day and called someone I haven't spoken to in years on FB messenger.
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Weslee Trout
(@weslee_trout) reported
@talk2GLOBE internet has been down for more than 1 day already and your customer service hotline sucks cuz there is no option to speak with a representative. Facebook messenger and the hotline said that my account number is invalid but the account has been active for over a month
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Cineworld
(@cineworld) reported
@MissLauramarieC Hi Lauramarie, we would love to be able to DM you regarding this but unfortunately Twitter is not currently allowing us to do so. If possible are you able to reach out via Facebook messenger or give our team a call on 0330 333 4444 so we can see what the issue is?
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Fun with Bots
(@KarenzBotz) reported
They hinge on the European Union. Decisions like privacy is delivered to help from Facebook Messenger app, Woebot moved away
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Logan Umlor
(@logan_umlor) reported
@Meta My facebook messenger account was disabled and the appeal form on the help page will not submit because it's claiming an invalid email. Please help!
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Gandorma
(@Gan_ortle) reported
@ZenInternetHelp is the only way to report a fault really via FB messenger? Fibre down and no way to report it or get help to get it fixed. Not quite what I expected from my fibre package 😕
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Pursuit of happiness
(@jayistired) reported
I love how companies just completely remove help centers on their websites and replace it w that ******* autogenerated fb messenger bullshit
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WF_Sooner
(@Mike_Wall28) reported
address below, 2) send via Facebook messenger or 3) send a text message to Champ, Mike or myself. Family and friends will then receive an email directing them to Champ’s personal web page providing an easy way to donate. Thanks for your help and support!! GO ROHO
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Gail Kruger
(@keinaco) reported
@ShokzGB Customer service levels are "Shoking". No response to my email, FB messenger or FB post.
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John Henry Barrett Jr.
(@marketwiseman) reported
@GoogleStadia I already direct messaged you all many times throughout the last 3 months both here and on Facebook messenger and you all choose to respond to me when you want to give me some scripted generic response! Give me my ******* refund or thier will trouble coming from my government!
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Wonderchef
(@wonderchef) reported
@AquariusNair We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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ʎǝןpuɐH ʞɔıN
(@Nick_Handley95) reported
@TheTechChap I’ve not really had any issues with mine except if say on Facebook messenger the notifications will appear on the lock screen as a greyed out box
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Wonderchef
(@wonderchef) reported
@ayd_ayush We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Dave Thompson
(@daveyboytommo) reported
@VOXI_UK have you ever thought of rebranding yourselves as POXI? Been trying to login to my account for the past two hours and you're doing maintenance apparently. Most companies do it overnight when there's less demand. Tried to DM you and get help in FB messenger. No joy. #POXI
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Louise Donaghy
(@LouiseDonaghy64) reported
@SP_EnergyPeople please help me. I'm not a customer yet I'm getting texts as though I am. I've tried chat/ email/ FB messenger. I just want my number removed from whoevers account you've added it to.
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Abdulla Mujah 🇲🇻🇵🇸 ⚽🏴
(@amujah) reported
@OoredooMaldives how long do I need to wait for an update on the issues I raised via Facebook messenger.
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Ted M Beseau
(@TedMBeseau) reported
Sister MacNamara elementary school. Identity wise I sent a picture Nov 18,2020 at 6:14PM on Facebook messenger. Troy. I heard shortly after amongst the people that breached my privacy that they had a problem and it had to do with him that he had called the police station and
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Andrea L Cook
(@cupincakes) reported
@airtransat Also, the live agent on FB messenger was able to solve zero problems. Apparently they only “answer questions”, not anything actionable. So maybe no longer refer people to them.
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ducdemontebello
(@ducdemontebello) reported
The Vietnamese tech company has expanded to other areas, most notably with Zalo, its messenger app launched in 2012. The service overtook Meta's Facebook Messenger in Vietnam in 2020 and now has over 74 million active
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Helen Hill
(@misspiggy99) reported
@bangkok_airways why am I on standby for my flight to Bangkok? Booked and ticket paid for months ago. I need to be on my Air Asia flight to Sydney & then Quantas to Auckland. Nobody answering any of my emails/phone calls/Facebook messenger. Help!!!!🙏🙏
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John Cook
(@CLUCAS7OAKS) reported
@airtransat day 12 and still no car seat. No response to any emails (all email addresses) or voicemessages and no luck with Facebook messenger and no one answering my calls on all numbers provided by the social media team. Just shocking service! Beyond excuses now
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Jake Combs
(@JakeCombsAuthor) reported
@ED__E good day sir, I was hoping you could help me and my channels out. I sent you an email (from two emails) and over FB messenger about some review products that went missing and my emails seeming to be blocked or going to spam/junk folders. Any help would be appreciated
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Gail Kruger
(@keinaco) reported
@ShokzGB Customer Service is "Shoking". No response to email, FB messenger and FB post deleted.
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Michelle Nicolls
(@harshmarsha) reported
@OVOEnergy - trying to speak to someone re an ongoing problem on account where the account holders are in their 80's and in poor health - called multiple times, emailed, Whatsapp'd, tried FB messenger and direct Twitter message - no joy - is this what @OVOEnergy calls service???
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Dennis Bathory-Kitsz @kalvos@mastodon.world
(@bathorykitsz) reported
@Komaniecki_R Out of academia now, so don't get many (mostly former students) & usually they're in-person meetings over lunch. The randoms I get are via email/FB Messenger. I'll help them briefly once. If they come back, I ask if they'd like to be a student at my usual rate -- or buy me lunch.
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Darren The Creator
(@OneCutReviews_) reported
Why is Facebook messenger broken on Android?