Is Facebook Messenger down?
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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (44%)
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Glitches (30%)
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App Crashing (11%)
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Sign in (6%)
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Connection (6%)
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Multimedia (3%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
Glitches | |
 Menen |
Connection | |
| Wissen |
Glitches | |
 Houston |
Multimedia | |
| Wissen |
Glitches | |
| Wissen |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Poorly drawn background character
(@Steffu_nyan) reported
I didn't know FB messenger had a vanish mode??? Seems like a shitty feature to help people not get caught when they cheatin 😒😒
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캐럿'S H ••••
(@seungchoups) reported
@Ppostofficial Check twitter DM, fb messenger, and email please!!!!! I can't believe THIS is how bad your customer service is
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マンゴ
(@Aikane35) reported
@lahainasue Hi Sue, I’m very sorry to said negative things. Thank you very much for your help. I understand that you block me in Facebook messenger. I wish you could give me one more chance to talk. Again, I’m so sorry to left bad negative message. Leila Sueki
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👻aaaaaaaaaa (💀oh no💀)
(@trashbearsinc) reported
y'know, hmm my last two social outreach moments were: losing 4 hours to a phone call from drunk who disrespected me & being yelled at over fb messenger by someone i just met because of uh interpersonal problems who later tone shifted so totally they were planning full day events
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Carl Evans
(@Gwyndaff1974) reported
@googlenesthelp Please can you help? I logged a call for my 72 year old mother's faulty heat link last week (21/11/2020). Case: 3-4581000031075 and apart from chat on Facebook messenger and the initial call logging process there has been no response from support..
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Beth 🐝
(@Beedrill03) reported
is anybodies fb messenger down? won't let me make calls but my wi fi is fine
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MattJames
(@MattJam99488178) reported
@IsraeliPM There's more. Colombians. Tamils. Texts. Facebook messenger. Etc. But you get the picture. I need to lie down for a bit and take a nap. Zzzz.
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Ronnie Bucketz
(@Ronnies_Room) reported
I’m terrible with FB messenger
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OnMentats
(@OnMentats) reported
@ASOS_HeretoHelp I can’t get through to support via the online chat, nor Facebook messenger. I was charged 5 times for my order, I urgently need a refund please help
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kira hayward
(@kirahaywardx) reported
@DellyCampbelly @TessutiHelpTeam When my boyfriend tried to track his order it just keeps saying ‘processing’ but he spoke to a member of the customer service team via Facebook messenger but all he got was ‘we’re working on it’. It’s been over a month now and we’ve had nothing x
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Marie Sullivan
(@mariesull) reported
@LAMB_GB are you going to reply to my query re an outstanding voucher, that I've sent on fb messenger? You've answered once but now ignoring me! Not particularly good customer service tbh.
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Boylston Screech for downballot progressives
(@ScreechforWu) reported
Somebody help me please lmao i need to send it to my boyfriend but the emojis aren’t the same on fb messenger
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S4I30T4G3
(@S4I30T4G3) reported
@StoneMountain64 your FB messenger auto response link for your setup page is broken, needs to be updated to your new site, site looks good by the way.
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Fun with Bots
(@KarenzBotz) reported
Facebook Messenger app, Woebot user falls in serious trouble (like those without another free and even though they’re providing
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Sanjeev Kumar
(@sanjeevkoni) reported
@VodaIdea_NEWS @VodafoneGroup @ViBusinessIndia 'No Service' since 5 days . No response/case number on complaint yet on FB messenger. A select priveleged customer deserves better service. Account no.175758967
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Phineas
(@Phineas_Thefern) reported
I would not have made it to though today without the help of Facebook messenger's lil video chat and I'm both grateful and ashamed.
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John Mosley
(@Mosley1964) reported
@ScottishPower @SPRKeith After initially responding to me when I reached out to you on Facebook messenger because you are ignoring me here - you are now ignoring me again. Appalling customer service, you should be ashamed of yourselves, I’m trying to rectify an issue caused by you not me.
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sam reay
(@liamsmummy) reported
@shoptonet can anyone please help not received my digital order phone line says use Facebook messenger and thats not available poor service indeed how can I contact someone
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Larry W. Virden
(@lvirden) reported
@hulu_support i am in need of help resolving an issue. Please help me. I tried a fb messenger contact to you but no one answered
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Gillian Martin
(@Gillianm1607) reported
@Ryanair Still waiting on my refund from June! You emailed and said my refund was approved and chq was being issued within 28 days on 1/10 and I still don't have it. Have emailed Ceo - no response! Appalling customer service on FB messenger. #MichaelOLeary #BBCWatchdog
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MaryDMaher
(@MaryDMaher1) reported
Seems @eir don't take ComReg serious customer service was bad before its worse now. Webchat is nonexistent as is their Facebook messenger and trying to reach them by phone is next to impossible.
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Rachel Gallagher
(@rachel_2989) reported
@VodafoneUK absolutely ridiculous service still due a refund from 2 months ago and have now been lied to three times and told my refund will be in with 24 hours still nothing! I am now being ignored via your Facebook messenger after being sent a message offering an update!
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Evan
(@evanpavon) reported
@enjoyGLOBE wifi is so slow I can’t connect to any other apps including Zoom. Only Facebook Messenger works please fix this immediately. I have a class in the afternoon.
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Sarah Mohsen
(@sarah_m94) reported
Anyone having trouble with their internet connection? For some unknown reason, pictures and websites won't load on WE, and I can't use Facebook messenger on Orange 4G. #Egypt
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Joanne
(@donyajoanna_143) reported
Why can't I access my Facebook Messenger? It's not working.
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Kelly Hills
(@browneyes28) reported
@DFS messaged you by FB messenger and STILL no reply. Appalling customer service. Tried ringing and still nothing! Only had settee 7month and it broke!!!!!
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Dave_CliftFL
(@DCliftfl) reported
@gaylor_swift13 Got a Moto G7 last Tues from guardian becuz guy I was dating mad at a guy was cutting on Facebook Messenger and drinking more than I did through phone down and broke it. I dropped phone twice this year though with case top left corner couple of cracks
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Jemma Geithner-Behan
(@JemmaGeithner) reported
@curryspcworld Can someone please help me..! I’ve tried calling fb messenger and tweeting and still no reply!!! 😩 I ordered a sound bar “buy now collect straight away” that was Monday. I still haven’t had an email confirmation of my order and it’s now Friday. Help!!!!!
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Gary👉🏼
(@gazza_mum) reported
from
Hemel Hempstead, England
@TeamKnowhowUK hi, my issue from a week is still not fully resolved. 2 further messages on Facebook messenger also been ignored. I’m still owed a refund from 2 failed transactions!
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kirsty douglas
(@kirstyd12) reported
@ASOS_HeretoHelp £130 worth of products ordered and not received and getting ignored on email , Facebook messenger and your live chat isn’t really the service you’d expect from ASOS #poorservice