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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (36%)
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Messaging (29%)
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App Crashing (23%)
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Connection (6%)
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Sign in (4%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wissen |
Multimedia | |
 Central |
Sign in | |
 Lublin |
Connection | |
| Wissen |
App Crashing | |
| Oldenburg |
Messaging | |
| Oldenburg |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Kayleigh 3³
(@Kaelyrhn) reported
Encountered a weird bug on my Fold 3, when FB Messenger has a 'chat head' open on screen, the first few touches after closing or dragging the chat head is not recognised, and an error messages pops up briefly saying Messenger isn't optimised for my phone.
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Hannie Batal, MD
(@HBatalMD) reported
Hi @AerLingus, I need HELP with locating my bag, please! I’ve called countless times, email & FB messenger. NO RESPONSE. It’s been MISSING since SATURDAY (5 days)! Last seen in Dublin per United tracking. Haven’t even been able to get a #lost #baggage claim number. Plz help us!
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Michael Burzek
(@mcburzek) reported
@WestJet Can someone tell me the best way to reach WestJet baggage service? Been trying all day with FB Messenger and phone; no luck
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Cari Chartock
(@CChartock) reported
@TheBEACHWAVER How can I get a hold of your customer service? Email, phone, and facebook messenger don't seem to help. Is there any customer service @TheBEACHWAVER?
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HabaBun
(@HabaBun) reported
@PLDT_Cares @iamMVP Hi, I already sent through FB Messenger my details and it said a ticket was created but it didn't provide a reference number. Hope someone is also monitoring issues raised thru FB Messenger.
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♡
(@valxeriiie) reported
some random guy really called me on fb messenger then said it was a glitch, but then asked me wyd after 💀
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seziom
(@zelusiom) reported
@LawrieHooper Hey Lawrie, awful, awful, backwards, bible-bashing, Puritanical, dangerous, misogynistic, ignorant, thoughtless, unempathetic, medieval, holy-thumping, American Taliban. P.S I messaged you on FB Messenger about unrelated medical issue xxx
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Corey #LLTJ #LLAL
(@coreyc04) reported
@bworgill @Reilly_kb93 @RozInRealLife Easy fix is too move to Facebook messenger instead of iMessage on all the iPhones.
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Hannie Batal, MD
(@HBatalMD) reported
@AerLingus is there anyway someone can please help me with locating my bag? I tried calling countless times, reaching out via email and Fb messenger all to no avail. It’s been lost since Saturday (last seen in Dublin)! I haven’t even been able to get a lost baggage claim number!
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mira ❁ cool beans
(@VIVIFANGS) reported
i want to be broken up with over facebook messenger
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Sharon Williams
(@wllshr682) reported
@loveholidays our manage bookings tool is not working. How else can we contact you with an urgent query? I have sent a DM, Facebook messenger and called numerous telephone numbers. Thanks
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Sonya M
(@SonyaM__) reported
@airtransat @airtransat what is the solution to my 2 YO being assigned seats separately from me?!!! This is how you put “families first”? No response on FB messenger, no response here, no one answers the customer service phone?! What is the solution!!!!??? @CP24
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The Crawleys
(@CrawleysThe) reported
@St4t1c @Dissaifer @RepMTG you’d be pushing to find out the real identity of the “15 year old girl from Germany” that he met online & was messaging (in FB Messenger) telling her his plans ON THE DAY OF. And you’d be asking why the local police & FED MARSHALLS stood down for 75 minutes as children died
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•Kisuke's•Ghost•
(@XNobodysGhostX) reported
Am I the only one having problems with Facebook messenger not letting you know you have calls and messages
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Tin👣
(@mytwocups) reported
FB messenger down?
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Riza Galang
(@rizagalang_) reported
@flyPAL I need to purchase an insurance travel for my Aug 14 flight. The hotline # on your website seems to be not working. No reply from FB Messenger. Can you help please?
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A Bad Boy in Sydney
(@abadboyinsydney) reported
@miss_reys_mind @woolworths fully agree —- got onto them via f* ing FB messenger . they admitted fault . said it would be fixed . It worked for 1/2 a day - now not working for the last 48 hours . REWARDS APP DEPT … please fix the bugs !
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iya
(@hey_its_Iya) reported
@flyPAL help pls on my booking. No answer on your hotline AND FB messenger. Thanks
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Mike Alfred
(@mikealfred) reported
@GoingParabolic I'm having the same issue. I don't use Facebook messenger, Instagram, or Tik Tok but my fake accounts on these platforms sometimes have as many as 30,000 followers! Nuts.
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Mr K
(@TK182838485868) reported
@airtransat I am unable to add checked baggage for my return flight via online Manage Booking function. The agent on Facebook Messenger is unable to help and I have called but wait times are too long. I do not want to pay the higher cost by waiting till I arrive at the airport.
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Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Ivan
(@JohnIvan27) reported
@PLDT_Cares hello PLDT, is there someone from your technical team that can help with my internet? I already drop a message on your pldt cares fb messenger no one is assisting me.
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Demon
(@CarpeDemon) reported
@Cirque why is it impossible to get through to Alergria customer service? Been trying to call for a week regarding a website error. Phone number just says "sorry, we're having high call volume, please call again later" and hangs up. Email, Facebook messenger, all unsuccessful.
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Mr K
(@TK182838485868) reported
@airtransat I am unable to add checked baggage for my return flight via online Manage Booking function. The agent on Facebook Messenger is an able to help and I have called but wait times are too long. I do not want to pay the higher cost or waiting till I arrive at the airport.
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Suman Singh
(@SumanSinghs71) reported
@finkd @facebook @fbsecurity I have two factor authentication and all security enabled. Somehow my Facebook messenger contacts list got accessed by someone and they are blackmailing me by sending my morphed video to all my contacts. How’s it even possible ? Please help me.
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Metrobank Card
(@metrobankcardph) reported
@iamwena13 Please note that our Customer Service team is also available to assist you via FB messenger from 8:00AM to 4:00PM during business days with limited credit card services. Have a nice day and stay safe!
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Sharon M
(@MrsCrieffy) reported
@BootsUK Am really disappointed. My order from 8th June, that I paid for with my precious points, has never been dispatched. I've tried emailing customer service, calling (hung up after 30 mins on hold) and Facebook messenger and NO-ONE will respond to me.
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BritishTakarazukaFan
(@ZukaFanGirl) reported
I have deleted my Facebook messenger app permanently due to problems. Apologies to anyone who had messaged me.
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Matt Paulson
(@MattPaulsonSD) reported
@kelceylehrich Same. FB messenger is my problem.
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James Breuer
(@ilCacciatore_72) reported
@messenger @facebook @Apple So on my iPad Pro, someone sent me their resume in the Facebook Messenger application. I can easily open the file and review it, but completely missing in action is the “save to files” button. Searched everywhere for it and just can’t find it. Help pls