Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• App Crashing (35%)
• Glitches (26%)
• Messaging (23%)
• Connection (8%)
• Sign in (5%)
• Multimedia (1%)
• Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Indianapolis	Messaging	2 hours ago
London	Messaging	1 day ago
Township of Evan	Sign in	2 days ago
Columbus	Messaging	3 days ago
Lewiston	Messaging	3 days ago
Neustadt in Sachsen	Messaging	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TV and Radio Gold (@TelevisionGold) reported 5 minutes ago

  Facebook messenger has been uninstalled for a while due to message errors and personal reasons, so don't message tv gold or me personally using it.

• 
  Queen Elizabeth 👑 (@LizTench2017) reported 8 minutes ago from Tallahassee, Florida

  @Lovense I ordered one of your products through a different vendor and within 30 days of purchase, it’s not working. They directed me to contact you. FB messenger got me nowhere so I’m trying here.

• 
  Dutta (@ANUPNexxtgen) reported 9 minutes ago

  @KolkataPolice Need your help as, tried multiple times for PCC in KP website, but NO OTP received, screenshot already sent in FB messenger for that.

• 
  TweetwithMo (@TweetWith_Mo) reported 10 minutes ago

  @emirates been trying to get through to you via phone, chat and Facebook messenger. No luck. Need help in bringing forward the return date of a ticket. Please help! 🙏🏼

• 
  Party In The Front (@ReptileEnclosed) reported 11 minutes ago

  @Heulschwein It's all dystopian, yes. I don't have TikTok either, I'm sure it's a hell of its own, but insta is bad enough. I get ads based on conversations on chat meta apps (Whatsapp, Facebook messenger), and it's infuriating. It's too much trouble to get off all of them.

• 
  Eric E-Rock Orinion (@Erock808) reported 14 minutes ago

  *UPDATE* So after 2 1/2 hours, being transferred back and forth, and 4 dropped calls with AT&T Customer Service, if you need to reach me, don’t call or text. Just Facebook Messenger me!!! 🚫📱😞

• 
  Mark Yerkes (@markyerkes1734) reported 15 minutes ago

  @thejuliarock @StephenStorey We met some lovely people in Belize three years ago and have been trying to find a way to help them since. My wife chats with them on FB messenger. They don’t have an actual address. Somehow we are supposed to send a package to a post office an hour away and they get it there?

• 
  Susan Woodley (@susanography) reported 15 minutes ago

  @messenger I need to protect my 80yr old mum with dementia from a “romance scammer” on FB messenger. You wont take down his account. Please help.

• 
  Rafael Ordonez (@rafaelordonez) reported 16 minutes ago

  @adidasUK trying to speak to someone about a lost return. Live chat can’t seem to help. WhatsApp and Facebook messenger functions don’t seem to respond. Any ideas?

• 
  gab (@gabpinedaa) reported 18 minutes ago

  Hi @PLDT_Cares I reached out thru your DM and FB Messenger and I did not get any assistance. Our internet has been down since Sunday morning.

• 
  Kevin Kindall (@Coach_Kevin501) reported 20 minutes ago

  People please don't click on links from people you don't know where they came from. Sometimes even the people you know. Don't click on them. It can cause you trouble. Email, text messages, DM, Facebook messenger anywhere.

• 
  Sam Levene (@SamLevene3) reported 24 minutes ago

  @HertsmereBC Just tried your facebook messenger and got this response "Were having problems with our phone lines right now. We'll keep our social media pages up to date with the latest. Thanks." Funny. I dont see any posts here or on facebook. BC, more like BS!

• 
  Heidi Claeys (@heidi_claeys) reported 27 minutes ago

  @tualgorithm We use the WIFI with our phone to get better service. I call my kids using facebook messenger which works much better. But we still get dropped calls. Our rural WIFI sucks too. Our electric co-op recently installed fiberoptic internet access. Works much better.

• 
  Mo (@MoFromStreamr) reported 29 minutes ago

  @neilvagg Depending on who you’re flying with, some countries - and therefore their airlines - will completely ban WhatsApp unless you’re connected to a national telecoms service provider. It happened in UAE with FB Messenger.

• 
  Jess (@trainer_jess) reported 34 minutes ago

  @MutualofAmerica @MutualofAmerica I’ve called multiple times & waited on hold for over 30 min. each time & no customer service rep answered. Can someone contact me today, pls? I will send my number via DM, but have also commented on Facebook and sent several DMs on Facebook messenger.

• 
  BigBossVic (@vicmoll) reported 36 minutes ago

  @visiblecare @visiblemobile I just got off the phone with someone on Facebook messenger and they were no help. I can't seem to find anyone to help me resolve this issue. I either have to wait a few hours or just let it go. Horrible service

• 
  Air Transat (@airtransat) reported 38 minutes ago

  @TelusJudette @QuebecYQB Hi, we see that you tried to contact us through Facebook Messenger. However, you haven't passed the automated machine. You need to write "Talk to an agent", in order for us to help you. Know that all platforms are managed by the same team, so you do not need to spam us. - Moana.

• 
  Kelsey Bailey (@KelseyB58340491) reported 39 minutes ago

  @Missguided_help I have on Facebook messenger you haven’t been very helpful what’s so ever it’s been 2 days I’ve been waiting for someone to help with my enquiry, they send a message them ask me to rate the service I received

• 
  randy (@mortal_rr) reported 40 minutes ago

  i made an order with you guys october of LAST YEAR and cancelled my order WEEKS ago and still have not received any type of refund. i’ve emailed you 4 times with no response including the horrible fb messenger bot thats ZERO help @loudpiganime give me my money back

• 
  kore_13 (@hey_caza) reported 41 minutes ago

  @PLDT_Cares hey! I paid my bill on time and yet, you cut my service off. I tried calling you via 171 and chatting you via FB messenger but I still didn't receive any help.

• 
  korique (@GreenTeaMonster) reported 42 minutes ago

  Is it just me or are Facebook and Facebook Messenger having problems?

• 
  Fun with Bots (@KarenzBotz) reported 44 minutes ago

  Don't try to help from Facebook Messenger app, Woebot and use bots Woebot and personalized action plans to Feel Better...Bot

• 
  ErikaMightBeBees (@PhoenixErika) reported 44 minutes ago

  @KLM @KLM_UK @KLM_US do you know your uk phone number is out of service and no one is responding via twitter, apple, or facebook messenger #? i have a flight cancellation i can’t change online without customer service and y’all aren’t providing that. please help me.

• 
  Jorgen Von Strangle (@FlouncyMcGee) reported 45 minutes ago

  @deargodwhatnow I remember in 2015, FB Messenger app did something weird to my Samsung at the time would just cut out if I was on a normal (non FB) phone call. I uninstalled FB Messenger, never had the problem again. As a result I just never messaged people on FB again.

• 
  Knights of the Pink Table (@TommyHarderPLS) reported 45 minutes ago

  @PLDT_Cares I have sent DMs, I have visited help lines on FB messenger, I have rang 171 for the past FOUR DAYS of having NO INTERNET. Despite all these efforts, PLDT HAS NOT RESOLVED THIS.

• 
  WiCkËrPäRk613 (@Aspec101) reported 49 minutes ago

  @FlySwoop you cancelled my flight today with no email or phone call. I cannot cancel my return flight online and no phone number is available to talk to someone. I’ve been in queue for 4 hours on fb messenger. This is unacceptable. I want my refund asap! Terrible company

• 
  Doctor Why (@The_Doctor_Why) reported 53 minutes ago

  @GeraldKutney My god. It’s like she typed that on FB messenger where it suggests three words as the next word in your sentence and just randomly chose one of those three suggestions each time. Thankfully, her account is shut down. Good job everybody.

• 
  _BeachBum___ (@__BeachBum___) reported 54 minutes ago

  @facebook FACEBOOK MESSENGER SUCKS!! Always says i have a message when I don’t… FIX THAT **** AND THE EVENTS PAGE.. U TOOK AWAY THE ABILITY YOU SELECT “TODAYS EVENTS”

• 
  Erasmus, the Braindead (@ErasmusBelial) reported 55 minutes ago

  @World3nder they want you to break the containerization of their service through a browser window to demand native android/iOS privs. if they sandbag or outright can functionality through browser (e.g. facebook messenger) then they make you grant access to your storage device directly.

• 
  Trevor Lerner (@trevorlerner) reported 1 hour ago

  @WeAudition I have had sound issues with the WeAudition reader I always work with. For the past year it was perfect and the past month it has had issues. Tinny noises and static sounds popping in randomly. But using FB Messenger works perfectly. why?