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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (36%)
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Messaging (29%)
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App Crashing (23%)
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Connection (6%)
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Sign in (4%)
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Video (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Central |
Sign in | |
 Lublin |
Connection | |
 Wissen |
App Crashing | |
| Oldenburg |
Messaging | |
| Oldenburg |
Messaging | |
| Aalen |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Winnie L
(@winlunga) reported
@Missguided @Missguided_help kindly please tell me where the order I made almost a week ago is. It's disappeared on my account and now your website is down. No tracking details,No telephone number to call and FB messenger not being responded to either 😢😭
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🅹ohn 🅳alziel
(@JohnDalziel) reported
from
Coventry, England
@skytv why is it so hard to cancel a service! I was told two weeks ago it would be done. I’ve tried to contact you and been sent to Facebook messenger! Please help.
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Anz
(@AnzSantos) reported
@enjoyGLOBE Hi Globe, i’d like to report that your customer service via fb messenger is trash.
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Yama Uba
(@YamaUbaMusic) reported
FB messenger is the worst. Some artist I’ve never even met asked me where they should buy their clothes. How is this my problem. Also how would I know, we only wear pajamas wtf
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~Tony~
(@Bretto9870) reported
@jack not getting good customer service from Cash app. Gonna stop using the app if my issue isn't resolved. Got cash card, activated it tried using it and it was locked. Used the support on the app, no help. Used email support, no help, FB Messenger, no help. Got hung up on too.
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John Mee
(@jmee_ie) reported
@AerLingus I tried getting in touch via Facebook Messenger Chat, didn’t get a response for 2.5 hours, and now the service is offline. It’s impossible to get through via phone too. I’ve been trying to get an update on a flight cancellation for 2 weeks now...
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nady
(@jwnarose) reported
Scary asf when people dm-ing you non stop on instagram and more scary when he also sent chat on fb messenger wtf i didnt login on fb for ages
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Mary Scally
(@Official_Chin) reported
@flyPAL I have contacted PAL on Facebook messenger last week about an issue and when I checked for updates I cannot contact them anymore. How can I contact customer service?
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Social Chain
(@SocialChain) reported
6. Messenger has added a new feature to help you drive more sales 💬 Businesses on Facebook Messenger can now use Recurring Notifications to send automated messages to customers.
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Daniel O Connell
(@DanielOCon0) reported
@SkyHelpIreland @SkyIreland contacted you on your Facebook messenger service and I'm waiting 3hrs for an answer, what is going on???
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Muhammad Usman
(@BeingUsmanMirza) reported
Pathetic Customer Service by @telenorpakistan ... Never saw their FB messenger nor their Tweeter messages.
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Ross Dooner
(@rossdooner) reported
@AerLingus can someone help update the name on a child’s ticket? Waiting 2 days for a response via Facebook Messenger. Thanks!
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Nick Gammon - Cosmopolitan abroad
(@NikGammon) reported
You can't get a response from @KLM on the phone - it just hangs up. Trying to contact them by FB messenger, Whatsapp or Apple messages does nothing. I need to correct an error in my name on my ticket - an error made by #KLM by double entering my surname. Will they let me board?
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Emma Taylor
(@embotaylor21) reported
@jet2tweets If check in online how do you get luggage labels in Manchester airport, terminal 2? Are they issued at bag drop counter? Is it manned or self service? Where is the bag drop? I had messaged via Facebook messenger and here but no reply. Please advise. Thanks @jet2
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Alana Doré 🇨🇦
(@sassypants81) reported
Thumbs up emoji being the default FB messenger emoji is just asking for trouble
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Vanessa
(@Vanessajanewalt) reported
@missfigafasion absolute joke with your customer service. Ordered a dress on 28th May for next day delivery and still don't have it. Emailed you 01/06 and messaged you twice on Facebook messenger yesterday and nothing! So disappointed as I needed it for tomorrow so too late!
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Lisa
(@el_eye_es_a) reported
As many penises that was trending on Facebook messenger a few yrs back😳was terrible😭😭😭😭
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Marie Wilson
(@MarieWi76552237) reported
@dhlexpressuk shocking service. Need to contact you regarding a missing parcel that you said you have delivered in a safe place. Yet I have not received said parcel. Trying to contact you regarding this and i keep getting cut off. Also tried through facebook messenger no reply!!
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AnneMarie Graham
(@nylonruns) reported
@tu_clothing there has been an error made in store on a return I made which means I have been refunded for the wrong item at a lower value. Submitted all the info requested on FB messenger 45 minutes ago but has stopped responding
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Jeff Wazny
(@Wazzy24) reported
@ecobee your chat support on FB messenger is terrible. Two day response time?!
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@AerLingus I was able to get my problem sorted by your team through FB messenger. They were ace. Still not a message from your twitter team… Oh well, it’s sorted now.
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Jason Hammond 🦊
(@J_Hammond_1970) reported
@LovEventsUK seems your email is not working and you're not replying to FB messenger . . . how to get in touch with you?
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mab 🌙 beatbox
(@hadouchen) reported
@FrinCl1127 @talk2GLOBE hi!! with my experience with globe, much better if you message them on messenger. never got an issue resolved here on twitter but I was able to renew my phone plan with them via facebook messenger. Just a little patience bc it will take sometime for them to reply but they do..
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Nick Gammon - Cosmopolitan abroad
(@NikGammon) reported
@KLM I need to correct an error in my name on my ticket - the error made by @KLM by double entering my surname. But you can't get a response from #KLM on the phone - it just hangs up - FB messenger - whatsapp - Apple messages does nothing.
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Alexis
(@Alexis18541092) reported
@airtransat Hello, please, I need to know why can't choose my seats for a group trip! I have an eco standard fare, and I can't choose it! Please help, I have sent you a message on Facebook messenger, but nobody responds me! 😭
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Carole ******’ Baskins
(@ThaJuceeOne) reported
People be getting their hearts broken my MFs they ain’t ever seen… it’s 2022 if they say they cant FaceTime/duo/WhatsApp/or video chat on FB messenger, they lying.. and that’s enough of a reason to cut em off
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CDA Council
(@cdacouncil) reported
@fran_pfeffer Hello Fran! My apologies for the delay in responding, but it looks like your messages did not come through our Facebook messenger or Inbox. How can I help? I am happy to direct your inquiry to the correct person internally.
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alex 🏴☠️🍂
(@ofmjohnlock) reported
why’ve i just got an insta notif that some girl i’ve not spoken to since i was 16 has dmed me at 1am asking for help🤨 i will not help her. i was friends with her once but she was weird and spammed my facebook messenger all day every day. i had to block her in the end.
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Graham Butler
(@GellisbButler) reported
@TurkishAirlines Is anybody working on the twitter help desk, my messages haven't gone through, also on fb messenger too, and I need help please
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Chelsa Petcu
(@xchelsax) reported
What’s happening with @Missguided messaged on Twitter and Facebook messenger and not even been read ???? Is anyone still working there in customer service or ?????