Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/19/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Messaging (38%)

    Messaging (38%)

  2. Glitches (35%)

    Glitches (35%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Connection (6%)

    Connection (6%)

  5. Sign in (4%)

    Sign in (4%)

  6. Multimedia (2%)

    Multimedia (2%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BelgiumViroinval Connection
GermanyWissen App Crashing
GermanyWissen App Crashing
GermanyWissen Glitches
GermanyWissen Glitches
GermanyWissen Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • meaton23 Michael Eaton (@meaton23) reported

    @LBCexpress hi, what’s your customer service number? I call the number on your website, but it goes into a loop for any option I select. I also tried FB messenger, but can’t do it there either. Is this normaI? I was asked to contact you about a shipment issue.

  • frncxsg Gab (@frncxsg) reported

    is facebook messenger down? huhu

  • christianbute Levente Krisztián Büte (Chris) 🇺🇦 (@christianbute) reported

    @SamiFathi_ Maybe, but I don't think so. Did Apple Music kill Spotify? It has all the extras like Spacial Audio or high-res format for free in your subscription, yet Spotify is still the no.1 service. In my country nobody would switch to iMessage either, because they only know FB Messenger.

  • WeegZilla Gary McMullan (@WeegZilla) reported

    @emmybooth been looking into coms problems Discord appears to be Pateron solution but there is FaceBook Messenger Rooms which are unlimited in time and size plus people don't need to DL messenger they can be just invited in

  • StacieCapo Stacie C (@StacieCapo) reported

    @flyvolaris been trying to cancel a flight for 2 days and the flight is tomorrow morning. There’s no way to get ahold of anyone! Your @WhatsApp has said “try in an hour” for over 24 hours. No one has responded to My Facebook messenger either. Can someone please help?

  • UchinaSansei Uchinanchu (@UchinaSansei) reported

    @talk2GLOBE @enjoyGLOBE I am actually contemplating on what to shift to postpaid, my globe prepaid sim which I got in year 2000 or my smart prepaid. I raised this thru your FB messenger, no response. Your GlobeOne is not working with me since 2021 but your team never responded to me.

  • andygrill Andrew Grill (@andygrill) reported

    Is @Facebook Messenger not working for anyone else??

  • AJMC_224 AJMC (@AJMC_224) reported

    @PLDTHome Already sent a message via FB messenger to your account. Pls check and fix ASAP. Thanks

  • Jessicades Jessica (@Jessicades) reported

    I hate to say it, but I may have to break down and get a new phone. Besides the fact I haven’t been able to access my FB messenger in forever, it has now decided not to connect to wifi. We have had a good run.

  • Mr_Hehenkamp C.Hehenkamp (@Mr_Hehenkamp) reported

    @airtransat my flight is delayed 24hrs, I am in Portugal and your portugal toll free number doesn't work and the "local" number has a UK country code. Also, no responses from Facebook messenger. I need to talk to someone, please help!

  • Fiery40 Fiery40h (@Fiery40) reported

    @CarolKettley @Dred70195137 Ha, that’s great, must have been in your mind. A few weeks ago, an acquaintance tried to phone me late at night on FB messenger. She has a drink problem and I know what the calls are like. I didn’t answer. She kept ringing and finally I blocked her. Went to bed 1/2

  • JessieM63269467 Jessie jewel Malone (@JessieM63269467) reported

    I'm requesting for me just stop Alexia Lange on Facebook messenger and on Facebook and her phone number too 256 221 5522 please help me out with her I wanna keep my boyfriend Brett Lindsey away from her

  • MastersfulMind2 MasterfulMind2 (@MastersfulMind2) reported

    @adidasUK trying to contact your customer service on Facebook messenger but im getting no response

  • anish_kakroo Anish kakroo (@anish_kakroo) reported

    @LOTAirlinesUS please help me! I have been trying to reach you through emails, WhatsApp and Facebook messenger and everyone is ignoring! Are you really this good?

  • TheBananaEffect Shane Taylor (@TheBananaEffect) reported

    @lcrates @ScubaMySteve @AntiSocialCriti Ya any time someone sends me a video from an IPhone to my Android its super compressed. Using Facebook messenger seems to fix this issue.

  • spacenick88 Niklas Schnelle (@spacenick88) reported

    Smartphones have really good cameras these days, literally millions of engineering hours invested, but then someone sends them on Facebook Messenger or WhatsApp and all that great quality goes down the drain...

  • AmitaKu33254159 Amita Kumari (@AmitaKu33254159) reported

    @hamishblake Baby Facebook messenger is not working

  • rperkins86 r perkins (@rperkins86) reported

    @airtransat 120 minutes on hold for customer service and the call drops? Tried connecting with agent on FB messenger and they didn’t reply for over an hour. Is there another way to speak with someone?

  • adam_thornhill Adam Thornhill (@adam_thornhill) reported

    I’ve done a lot of research and work on this problem and found a few different design hacks that companies use to try to avoid this cycle One is if you build out more complex functionality, unbundle it over time like Facebook Messenger and Uber Eats have done

  • Frasern18 Frasern (@Frasern18) reported

    @airtransat been trying to get through to your call centre agents at various times this past week via phone & FB Messenger to no avail. I need to change a flight booked for Monday August 8 for only one member of my group booking. Please help!

  • kate_lazzarotti Kate Lazzarotti (@kate_lazzarotti) reported

    @WarbyParkerHelp already reached out on facebook messenger this afternoon..told to give my order number but didn’t get any response until 2 hours later. lol your customer service is lacking

  • Grumpenfella Grümpenführer (@Grumpenfella) reported

    @Goodtweet_man I'm inclined to think it's not unlike the endless stream of facebook messenger sales pitches. You're in business X. I help people in business X! They're reifying their branding in hopes some piece of themselves that's for sale finds a buyer. Nothing is real anymore except debt.

  • OwenGerrard6 Owen Gerrard (@OwenGerrard6) reported

    @Meta I'm trying to sign in on FB messenger but I keep getting a message saying afi has exceeded limit what that about I was on my FB messenger fine untill last night then I got signed out of FB but got back in but now can't with messenger can u help

  • Toxicoow Toxicoow (@Toxicoow) reported

    2005: Look i can chat on MSN on my flip-phone on the web with the help of Ebuddy, It also work with multiple chat service as well ! 2022: "Sorry, you cannot use Facebook messenger on the Web mobile version of Facebook anymore! Please download Messenger."

  • iamrishio Rishi Ó (@iamrishio) reported

    @craigmod Line here in Taiwan as well. Terrible. Slowly and steadily, I get my contacts on Messages 1st, FB Messenger 2nd. I haven’t met a single person who even knows what Messages is over here - but they are willing to use it with me.

  • ChrisDa02651102 Chris Davies (@ChrisDa02651102) reported

    @airtransat what does it take to get a response from you guys? Spent 2 hours on hold. Wrote an email to your customer service last week. Tried Facebook Messenger Chat several times. All no response. Is there a reason for this?

  • smurlidharan Chowkidar S.Murlidharan (@smurlidharan) reported

    @UberINSupport Wife Jaya Murlidharan took cab from Thillaiganga Ngr,NN to Alwarpet Chennai from her RMN 9871481608 at 3.50 PM on 6Aug 22. Left behind valuable item in dicky. Driver Poovesh isn't responding despite 100 calls & your FB messenger isn't helping either. Pl help urgent

  • mikeburnieactor Mike Burnie (Actor) (@mikeburnieactor) reported

    My mobile number is currently out of action while the number is being ported to a new service provider - contact me via whatsapp or facebook messenger if you need to

  • allenfrank28 Allen Frank (@allenfrank28) reported

    @elonmusk @elonmusk do you have a Facebook Messenger Account? I have been communicating with whomever on the Messenger account and want to confirm it is actually you. Just a thumbs up or down is all I would need for now... Thanks

  • JustinFrantzen8 Justin lewis 🌪 (@JustinFrantzen8) reported

    I turned off my fb messenger due to my last tweet cuz I don’t need other people’s bipolar issues coming at me!