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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Glitches (14%)
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App Crashing (11%)
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Connection (10%)
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Sign in (5%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| App Crashing | ||
| Messaging | ||
| Messaging | ||
| Glitches | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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shushurl
(@stephanieenii) reported
from
Cagayan De Oro City, Northern Mindanao
My mom usually sends facebook memories on my messenger (i dunno why) and now she sent a photo of her with my Tatay and I just cant help but cry coz I know how much she misses him every single day 💔😭
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Victoria
(@yeahvictoriaaa_) reported
from
Los Angeles, California
I set my Facebook messenger to “deliver quietly” one night while I was trying to sleep and now I don’t know how to bloody turn it off so I can get my notifications again help me
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Jimmy Hughes
(@JIMMYhasZEFF) reported
from
Murrieta, California
You used to have to talk to a ******* Facebook messenger till 3 in the morning to get a pic like this, now you just scroll down the feed
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carlalovee♡
(@itsyacarelessbb) reported
from
Cebu City, Central Visayas
got shut down my Facebook, now I only use messenger for communication coz people on Facebook is so toxic
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Lisa 🏴😛
(@lubbylou94) reported
from
Earlston, Scotland
I've had the city runner outfit, pathfinder patch and declaration weapon skin for some time now but it doesn't show up in game though I earned it through the Facebook messenger promotion at launch. Any help would be much appreciated. @UbisoftClub @UbisoftSupport
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Durgesh M
(@Kumardk83) reported
from
Lucknow, Uttar Pradesh
240M new people joined a member of the #Facebook "Family" (#Instagram FB, #WhatsApp, #messenger) over the past year — that's a smaller number than years past. The Book's also losing people to TikTok and Snap (or you just put your phone down).
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𝓒𝓸𝓾𝓻𝓽𝓷𝓮𝔂
(@Mizz_CourtxO) reported
from
Lake Ridge, Virginia
@Influenster I reached out via email and on FB messenger for help with my influenster account and no reply. I’m not receiving any emails or communication from Influenster. My settings are enabled. This is stopping me from getting boxes. Please help.
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AnnaB
(@azannaphx) reported
from
San Tan Valley, Arizona
@WestWriter1 I am ready to drop out of FB. I have never been happy with how they invade my phone contact list to populate their Messenger service which probably accounts for 90% of my spam phone calls. Maybe we could mass move to My Space which was once very popular.
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Nick Hudson
(@nickhudsontrom) reported
from
Warwickshire, England
@Pandora_UK So, 6 separate emails to customer services, 1 to the CEO, 3 to the e-store email address, a promise of contact via Twitter and the same from Pandora's Facebook messenger service but STILL nobody replies to my messages. Unbelievably poor show Pandora, very poor show.
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Tom Wharton
(@TomWharton11) reported
from
Mesa, Arizona
@WestJet I am trying to reach WestJet. Cannot connect on phone or messenger or Facebook, can anyone help
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Grace McCallum
(@_gracemccallum) reported
from
Hobart, State of Tasmania
Hi @EmiratesSupport @emirates I’ve tried contacting you via messenger on Facebook and Twitter but so far after almost 24 hours have had no response. Would really like to hear from you to resolve my issue. Thanks.
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Michael Shaw
(@michaelshawz) reported
from
Moose Jaw, Saskatchewan
@fbaccess I’m having issues with Facebook messenger. In group chats voiceover does not go past the admin heading. I used to but it doesn’t anymore. it also does not read the names of people when changing nicknames it used to as well but doesn’t anymore.
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International Knee Stabber
(@nopaintfireborn) reported
from
Bloomington, Minnesota
@GeordieAdamHall @AoS_Shorts Sent another email! The export via FB messenger is down, sylleske hosts are still not available and of course I still need that search function 😛
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Rachael Mackay
(@RachaelMackay) reported
from
Aberdeen, Scotland
@sainsburys absolutely APPALLED at your ‘customer service’ level. 5 missing items from my delivery! Now on day 3 trying to speak to someone... on hold for over 30mins EVERYtime I call; you don’t reply to emails anymore and your Facebook Messenger service is worse than awful. 😡
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Rabbit 🐰
(@jpdl_us) reported
from
Weatherford, Oklahoma
@Visible @visiblecare been down for 45 minutes plus. No answer on app chat or Facebook messenger. What’s going on
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GillyDee
(@gill_deacon) reported
from
Slough, England
@Paula55855 I contact all service suppliers through Facebook Messenger now. Works a treat 👍🏼
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Aria Lemley
(@HealthyHairRevo) reported
from
Kootenai, Idaho
@pulte If it was on FB you could just jump into messenger and send funds through there, going down the line of 1,000 people lol. I really can't think of a efficient way that quick 😅
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Karen Twomey
(@comm_hub) reported
from
Garrane, Munster
@SkibbCU @MarketingInCork @LinkedIn Snapchat is a messanger service and not a social media platform so it's measured along with the likes of FB Messenger, WhatsApp, Viber, etc.!
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TrueblueAce
(@AceTrueblue) reported
from
Midway, Florida
@stirednotshakn Idk but I have been having same problems with Facebook messenger so I deleted it until @Facebook can fix it
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@Thrill_Nation @altontowers Alton Towers Resort have confirmed to me via Facebook Messenger that it’s covered only for Service Day this weekend and it will be available when it officially opens on 21 March.
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Myra Foster
(@MyraFos14998905) reported
from
Myrtle Beach, South Carolina
@frmshahed @Facebook I was hacked about a month ago, & now I'm locked out of Facebook & Messenger. I've been to a Verizon store twice & Best Buy twice. They've both attempted to help. I just keep trying. I've been sent about 20 numbers to reset my password, but it just sends me back to same page.
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Hood_Senpai
(@IDigEm) reported
from
Lafayette, Indiana
I’m so shutting down my Facebook and messenger..these ppl out here boi 🤨
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Greg Schneiderhan
(@JediCharmedOne) reported
from
Long Beach, California
My phone is back on but the Facebook messenger is not working
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Neyneyy 🇵🇭
(@watchmewhippp__) reported
from
Pura, Central Luzon
My phone usage went down by 76% since I deactivated my fb and messenger for ‘bout 2 months now 😌
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Conor Barron
(@Cbarron15) reported
from
Dublin City, Leinster
@paulbuckl_ey Oh right. Yeah that it interesting. Like I wonder are they sending a notification in the same way that they would when you get a message from a human (assuming you have that turned on) or is it like FB messenger ads where they are just there when you login
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Pinky
(@GrummonsEliza) reported
from
Anoka, Minnesota
@Alyssa_Milano @Alyssa_Milano hi my name is Pinky(Eliza) Grummons please calk me Pinky this is gonna be really hard for me to do because not even on Facebook or Messenger can I talk to you in Private ... I'm not gonna hunt you down if I could afford it or had a Car ... This sub will be nxted
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NeilWatterson🇮🇲
(@NeilWatterson) reported
from
Port Erin, Port Erin
@Gedpower @juanwatterson @iominfra Managed to get the report a problem link to work apart from the pics so sent them on FB messenger and they’re sending someone to have a look apparently wonder how long it’ll take🤔
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Collins heartglue
(@heartglue1) reported
from
Johannesburg, Gauteng
@fidelitybankplc can be so annoying ,been trying reach them for over a week now on their online platform, but can’t get a reply, I have tried their (live chat from their website, WhatsApp, e-mail and on FB messenger) pls shut down your online services if you can’t run it 😡😡
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Shivam Vahia
(@ShivamVahia) reported
from
Mumbai Suburban, State of Mahārāshtra
WhatsApp has received nod from NPCI to expand its payment service (UPI-based) to 10 million users. This is just the start. Facebook has failed to create a super app with Facebook, Messenger, and Instagram. WhatsApp shall be their last shot.
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Clairey D
(@Bitofdivilment) reported
from
Firhouse, Leinster
@eDreams I dm'd eDreams on 18th Feb!I contacted eDreams via phone, twitter, facebook messenger - all means necessary- your customer service is set at such a low standard - IT IS IMPOSSIBLE TO TALK TO SOMEONE ON YOUR CUSTOMER SERVICE. DISGRACEFUL HOW I HAVE BEEN TREATED.