Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• Messaging (40%)
• App Crashing (26%)
• Glitches (14%)
• Connection (11%)
• Sign in (7%)
• Multimedia (2%)
• Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Quezon City	Multimedia	6 hours ago
Fort Worth	Messaging	13 hours ago
Tegucigalpa	Messaging	19 hours ago
Dinas Powys	Sign in	1 day ago
London	App Crashing	1 day ago
Township of Evan	Connection	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MAMORI 'ㅅ' BAEK (@mamoribaek) reported 8 minutes ago

  "anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"

• 
  Raven (@Raven_Satanas) reported 8 minutes ago

  @Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.

• 
  Craig Lewis (@yebocraiglewis) reported 12 minutes ago

  I see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!

• 
  Ronae Punongbayan (@axduniverse) reported 19 minutes ago

  @CebuPacificAir I have a pending refund request that I have been messaging you about for the past 4mos via FB Messenger and email,but until now no update yet! YOUR ATTENTION & HELP, PLS!!!

• 
  Habeeb Ganiyu (@HabeebGaniyu3) reported 22 minutes ago

  @JaizBankNG I contacted your customer care service via Facebook Messenger since Monday. No positive response till now and my money has neither reflect in my account or being refunded to the sender bank.

• 
  U Mobile (@umobile) reported 24 minutes ago

  @AyieHedzry @AyieHedzry, you may try to redeem the Ultra Hotspot 5G at MyUMobile app, on 'Add-Ons' tab. Do PM us with your phone number and screenshot of the error message at Facebook Messenger or Instagram if the issue still persists. As we're unable to DM you. Thank you

• 
  Julsie (@JulsieJane) reported 25 minutes ago

  MTN is the most useless company on the face of the planet. No help. Billing incorrect. They don’t answer their FB messenger! They expect you to call from all over the world to get help and you sit for hours on the line. USELESS, USELESS, USELESS

• 
  Matty (@mattyd2009) reported 26 minutes ago

  .@askparamount I am at my wits end! I have not been able to access P+ for over a month. ALL browsers and app says I have adblocking software. I do NOT! FB messenger has ignored me for a week! PLEASE HELP!

• 
  grace in the wilderless (@the_wilderless) reported 27 minutes ago

  We have game-changing tech all over the place, people mocking up apps that do absolute magic, Meanwhile Facebook messenger is the only site I can think of that not only can’t fix typos, but actively CAUSES them by jumping the sues or all over as I type

• 
  KAREN WILLIAMS (@williams57111) reported 29 minutes ago

  @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

• 
  Trufaglu 🇫🇷🇻🇳 (@ATPouxe) reported 32 minutes ago

  @MaxWinebach @jasonwoodmansee Have the same issue with FB messenger, selfies are terrible

• 
  DTE_Energy (@DTE_Energy) reported 35 minutes ago

  @miimhortcorey We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger, so we can look into this for you.

• 
  Tony Abiri (@Tony_Abiri) reported 37 minutes ago

  @OPayNigeria Hello, Opay. It seems your service is deteriorating. You are also not responding on facebook messenger. I have two transactions on the 21st of February that is still pending. The transaction numbers are 230221026441870870 and 230221036392644493.

• 
  RockEddie lvl50 🇺🇸🇲🇽 (@RockEDdie33) reported 39 minutes ago

  @AlteredLake35 @Affi32059785 @poke_miners I honestly think discored is too complicated for a lot of pogo players. Majority of of pogo players are 30+. We had a huge problem getting players to communicate on discored. We tried out telegram and it was a happy middle ground between Facebook messenger and doscored.

• 
  Grok (@grok) reported 39 minutes ago

  @pachaaheart Ayyo da, FB Messenger la proper ah "Delete for you" pannum bothu, server side la clear aagum – Google login or any device same account la irundha kooda msgs varadhu! Maybe archive la poguthu, cache issue, or E2EE backup restore aachu? App clear cache pannu, log out & login try pannu. Full delete permanent than un side ku! Per app check da 😞

• 
  Nick (@NcWI43) reported 40 minutes ago

  @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

• 
  CCB💖🌌𝕮𝖔𝖓𝖌𝖗𝖆𝖙𝖘 𝕿𝖆𝖐𝖆𝖘𝖚𝖌𝖎🌌💖 (@B4dd1eAng3l) reported 42 minutes ago

  @GrandDreamr @BeTheOne291 Yeah first dude messaged me on ******* FACEBOOK MESSENGER and said "my girlfriend broke up with me and I'm sad...can you suck me off to help me feel better?" ITS TWO IN THE ******* MORNING!!!

• 
  Liz Del Cid, PhD PE (@LdelcidLiz) reported 43 minutes ago

  @visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either

• 
  Wonderchef (@wonderchef) reported 44 minutes ago

  @RamanMohan8 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

• 
  Kim (@xxx_kimbo_xxx) reported 44 minutes ago

  UPDATE: Due to an influx of bot accounts trying to infiltrate the THH Facebook Group, we have now closed membership requests. Please DM me directly to report any problems relating to the group, as FB messenger is still not working properly. Thanks all.

• 
  rowan 🦇 (@crystalcoffins_) reported 51 minutes ago

  help is anyone else on fb messenger and can’t send tiktok links anymore and keeps getting “access denied”

• 
  FrEmpireAA (@frempireak) reported 52 minutes ago

  FB messenger is been compromised Help getting all shorts of weird messages

• 
  클린트 찰스 (@thearlochaz) reported 52 minutes ago

  @talk2GLOBE Your Facebook Messenger Customer Service is ****.

• 
  Rustie Shackleford (@the_wildotter) reported 54 minutes ago

  I need my fb messenger shut down when im drinking

• 
  Sherly Relevo (@leigh132920) reported 54 minutes ago

  @PLDT_Cares My INTERNET went out Thursday 6am while I’m working at home It was do hard to call your CSR OR TSR line to get assistance your FB messenger doesn’t help because it was only programmed reply I got my service my service back last night Sunday around 7pm then I received another sms

• 
  Principal Ava’s DoppleGanger (@LenValyrian) reported 56 minutes ago

  Guys I just got one of the dads to sign the passport consent form and send over all documents through fb messenger! He asked if we could help bring him back together with his son! I’m crying I feel INVINCIBLE

• 
  PineyVolfan (@dstevens1976) reported 57 minutes ago

  @AppleSupport you really need to do something about not being able to send picture messages to android devices . It’s speaks volumes about the lack of tech in the iPhone . I’ve done all the suggested fixes and continue to have the same issue. Have resorted to fb messenger instead

• 
  AlanJ (@Alan_J) reported 59 minutes ago

  @BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined

• 
  Mandy Powers Norrell (@MPowersNorrell) reported 1 hour ago from Lancaster, South Carolina

  @cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳

• 
  daniel murphy (@danielkerry) reported 1 hour ago

  @AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?