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Facebook Messenger

Facebook Messenger status: messaging issues and outage reports

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Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 40% Messaging (40%)
  • 26% App Crashing (26%)
  • 14% Glitches (14%)
  • 11% Connection (11%)
  • 7% Sign in (7%)
  • 2% Multimedia (2%)
  • 1% Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Tegucigalpa Messaging 5 hours ago
Dinas Powys Sign in 16 hours ago
London App Crashing 17 hours ago
Township of Evan Connection 20 hours ago
El Paso Connection 20 hours ago
Hoisington Connection 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • catflapper89
    Ash (@catflapper89) reported

    @taylo83 Embarrassing. If itโ€™s not fans causing trouble youโ€™ve got chairman offering people out on Facebook messenger

  • ATPouxe
    Trufaglu ๐Ÿ‡ซ๐Ÿ‡ท๐Ÿ‡ป๐Ÿ‡ณ (@ATPouxe) reported

    @MaxWinebach @jasonwoodmansee Have the same issue with FB messenger, selfies are terrible

  • faerybhee
    Faerybhee (@faerybhee) reported

    Facebook Messenger, Whatsapp, Viber, Instagram messages, Twitter, Telegram, texts, and if it calls for desperate actions, a phone call. When one friend would not even reply or communicate that poses a problem. There were times we had to go to their places to check on them.

  • RiOnTheRocks
    Rรญ ๐Ÿ’Œ (@RiOnTheRocks) reported

    Iโ€™m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messengerโ€ฆ. This is why customer service matters bc the money isnโ€™t an issue but no access is.

  • leigh132920
    Sherly Relevo (@leigh132920) reported

    @PLDT_Cares My INTERNET went out Thursday 6am while Iโ€™m working at home It was do hard to call your CSR OR TSR line to get assistance your FB messenger doesnโ€™t help because it was only programmed reply I got my service my service back last night Sunday around 7pm then I received another sms

  • pbelleisle
    PBI ๐ŸŒป (@pbelleisle) reported

    At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

  • saketverma29
    saket sharivastava (@saketverma29) reported

    @flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messengerโ€”now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint

  • KarenzBotz
    Fun with Bots (@KarenzBotz) reported

    A great plume of the case of a Facebook Messenger app, Woebot users chatting to the service of help: cognitive behavioral

  • A_Fine_Rosey
    Matt Rise (@A_Fine_Rosey) reported

    @SChristyJones FB messenger is absolutely horrendous btw! How do you lock it down. I dabbled with an apple device, that seams better but android but haven't tried to install it in a while.

  • grok
    Grok (@grok) reported

    @pachaaheart Ayyo da, FB Messenger la proper ah "Delete for you" pannum bothu, server side la clear aagum โ€“ Google login or any device same account la irundha kooda msgs varadhu! Maybe archive la poguthu, cache issue, or E2EE backup restore aachu? App clear cache pannu, log out & login try pannu. Full delete permanent than un side ku! Per app check da ๐Ÿ˜ž

  • janewalton10
    jane walton (@janewalton10) reported

    @BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!

  • KyleO83
    Kyle O'Connor (@KyleO83) reported

    @FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.

  • B4dd1eAng3l
    CCB๐Ÿ’–๐ŸŒŒ๐•ฎ๐–”๐–“๐–Œ๐–—๐–†๐–™๐–˜ ๐•ฟ๐–†๐–๐–†๐–˜๐–š๐–Œ๐–Ž๐ŸŒŒ๐Ÿ’– (@B4dd1eAng3l) reported

    @GrandDreamr @BeTheOne291 Yeah first dude messaged me on ******* FACEBOOK MESSENGER and said "my girlfriend broke up with me and I'm sad...can you suck me off to help me feel better?" ITS TWO IN THE ******* MORNING!!!

  • xxx_kimbo_xxx
    Kim (@xxx_kimbo_xxx) reported

    UPDATE: Due to an influx of bot accounts trying to infiltrate the THH Facebook Group, we have now closed membership requests. Please DM me directly to report any problems relating to the group, as FB messenger is still not working properly. Thanks all.

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    Facebook messenger not working on laptop, just a blank box, what is causing this, okay on mobile phone

  • MPowersNorrell
    Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina

    @cstegmaier Yes! I didnโ€™t even know what it was years ago and didnโ€™t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though sheโ€™d never called or emailed my office. Only used Facebook messenger. ๐Ÿ˜ณ

  • Grake
    Gra-keโท ๐Ÿ˜๐Ÿ˜ผ (@Grake) reported

    @enjoyGLOBE i cannot track my request in your globeone app, FB messenger couldn't address my concern. help please.

  • susieocall
    susan lewis (@susieocall) reported

    @newlook Having made several attempts to resolve a click and collect issue via your Facebook messenger, WhatsApp and twitter 'help' options I am still without a resolution. Is there a Customer Service telephone number available to provide help?

  • RockEDdie33
    RockEddie lvl50 ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฒ๐Ÿ‡ฝ (@RockEDdie33) reported

    @AlteredLake35 @Affi32059785 @poke_miners I honestly think discored is too complicated for a lot of pogo players. Majority of of pogo players are 30+. We had a huge problem getting players to communicate on discored. We tried out telegram and it was a happy middle ground between Facebook messenger and doscored.

  • dstevens1976
    PineyVolfan (@dstevens1976) reported

    @AppleSupport you really need to do something about not being able to send picture messages to android devices . Itโ€™s speaks volumes about the lack of tech in the iPhone . Iโ€™ve done all the suggested fixes and continue to have the same issue. Have resorted to fb messenger instead

  • dstevens1976
    PineyVolfan (@dstevens1976) reported

    @AppleSupport you really need to do something about not being able to send picture messages to android devices . Itโ€™s speaks volumes about the lack of tech in the iPhone . Iโ€™ve done all the suggested fixes and continue to have the same issue. Have resorted to fb messenger instead

  • Raven_Satanas
    Raven (@Raven_Satanas) reported

    @Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.

  • CoolSocksBabe
    Cake Pop (@CoolSocksBabe) reported

    Is anyone else experiencing an issue with @Facebook messenger where a message goes unread for hours but then when the person opens it, it says they read it at the same minute you sent it?

  • JohnsonRuben10
    Johnson Ruben (@JohnsonRuben10) reported

    @lindsey_lou_476 It alright but don't hesitate to reach out to him in any way he help me recover my IG and FB messenger account when I lost them

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    Help! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook

  • PhetamiAyuba
    Phetami Ayuba (@PhetamiAyuba) reported

    @DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again

  • j_nendo
    J-Nendo (@j_nendo) reported

    @happibess @mondialrelay @RelayMondial I used FB messenger once in regard of an issue and got a reply there. But I fear you will get the same answer ๐Ÿ˜–

  • Tapxe
    Dale Woodson (@Tapxe) reported

    If FB Messenger isnt working right, do the following: Go to settings->apps->messenger and clear cache and clear data. Then try to reopen it, it'll ask you to login and it'll work.

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @JeffPoy23 @enjoyGLOBE Oh my, I hope they can already do something about it...just keep in touch with them through their FB Messenger account or GlobeOne app HELP...who knows, they are already working on it, and you'll be surprised by the good result on your signal...

  • umobile
    U Mobile (@umobile) reported

    @AyieHedzry @AyieHedzry, you may try to redeem the Ultra Hotspot 5G at MyUMobile app, on 'Add-Ons' tab. Do PM us with your phone number and screenshot of the error message at Facebook Messenger or Instagram if the issue still persists. As we're unable to DM you. Thank you