Facebook Messenger

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Facebook Messenger Outage Chart 01/31/2026 16:55

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  1. Glitches (40%)

    Glitches (40%)

  2. Messaging (33%)

    Messaging (33%)

  3. App Crashing (17%)

    App Crashing (17%)

  4. Connection (5%)

    Connection (5%)

  5. Sign in (3%)

    Sign in (3%)

  6. Multimedia (1%)

    Multimedia (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyWissen Glitches
GermanyWissen Glitches
GermanyWissen Glitches
GermanyWissen Glitches
GermanyWissen Glitches
GermanyKöln App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveSixtyFour Dave Curran (@DaveSixtyFour) reported

    @ParamountPlusUK @askparamount Is there a problem with your support team? I've contacted them by email, Facebook messenger, your website form and no response in over 24 hours from all of them. My account has been stolen, it shouldn't take this long to get help.

  • 580to709 Justin Buck (@580to709) reported from Toronto, Ontario

    @FlySwoop I’m a veteran. I need to speak to someone in customer service about my flight tomorrow. I do not have Facebook Messenger for chat conversations. Can you honour me with a 1-800 number, please?

  • Ultipoter Justiina (🌟Commissions open!🌟) (@Ultipoter) reported

    Oh wow I actually hate how Facebook messenger has added a button when viewing images I've sent that turns them into a fb story with just two simple misclicks. And the button is right over/on top of the back button so that's actually terrible

  • Derposaurus_Art Derposaurus Art || Comms open!! (@Derposaurus_Art) reported

    if you think no E2EE is a mayor security problem then do not use social media dms at all. bc most of them do not do it xD facebook messenger does it by saving your messages in your browser, not on their Server. So that's that.

  • AmyLauraKing1 Amy Laura King (@AmyLauraKing1) reported

    3 emails, phone calls made a week later I still haven't received a response on a group booking I'd want to make.@WGPilluminated FB Messenger, advised that group reservations should be made through @seetickets and that there was nothing more they could do to help. Awful service!

  • joannewillkins3 joanne willkinson (@joannewillkins3) reported

    @UtilitaEnergy Perhaps you could sort out why a customer in need has not received their Oct & Nov energy vouchers? Promised on 8 Nov they would take 10 days. Here we are on 24 Nov & still nothing. FB messenger no answer. Phone rings & cuts off. Complain email unanswered. Disgusting service.

  • TheSilkenBlade The Chevalier (parody) (@TheSilkenBlade) reported

    // this is the wrong platform but is anyone else having trouble with fb messenger today?

  • HollyRachel_x Holly :) (@HollyRachel_x) reported

    @eon_next hi I would like some help, I was in touch with someone yesterday via Facebook messenger and tried messaging via WhatsApp this morning and no joy!! I need answers to my problem….

  • sjay016 sjay16 (@sjay016) reported

    @PLDT_Cares I did! I got no response! I reached out thru fb messenger, viber and here in Twitter! Im getting no response!!! Our telephone is also not working! For two days now!!!

  • mack_holl MackHoll (@mack_holl) reported

    why do i still love them? we were together from January 2020 and then in March this year it all ended over facebook messenger, blamed me, never saw each other irl again since and limited contact on discord that ended in july assuming doesn't help but it's all i can do

  • jilagan Joben Ilagan ジョーベン・イラーガン (@jilagan) reported

    FB Messenger notifications on the iPhone not working properly. Is it just me?

  • sultrytoys20 Freespirit88 (@sultrytoys20) reported

    So someone who knows I’m in a relationship keeps writing me on fb messenger asking me what I’m doing. Would I be wrong if I responded I just got done getting dicked down? Cuz why do you keep sending me messages. Leave me alone!

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    My music at work I guess for bed without another human’s help from Facebook Messenger app, Woebot and they were interacting

  • useinternetgood 👻Justwanna Blowyer Mind (@useinternetgood) reported

    oh **** just found out my mom went to the emergency room yesterday via a Facebook messenger text no explanation of what the medical issue is or was or a follow up because everyone in my family either low-key or high key sucks maybe she died yesterday ?

  • AwfulLotOfEagle Stella (@AwfulLotOfEagle) reported

    Can anyone techy help me? I tried to open a Facebook account because I need to use FB messenger in my new job. Account is created to the point of sending a verification code, but it won't send the code - not showing up by text or email, I tried both. I NEED messenger. Any ideas?

  • KirstyHasler10 Kirsty Hasler (@KirstyHasler10) reported

    @Matalan does anyone here reply because it’s taking forever on Facebook messenger! Missing parcel needed ASAP! Or I want a refund! I ordered in enough time! Not arrived. Customer service is slow!

  • SeanMil03376244 Sean Miller (@SeanMil03376244) reported

    @VerizonSupport I absolutely will but almost a year and only call I’ve had to make to you guys was done by fb messenger about my bill because the agent who sold me my phone lied but other than that agent not a single issue with service or anything. Even switched internet to you for home.

  • JayaRr06 Rio Pordelliza Jr (@JayaRr06) reported

    @facebook Any issues with FB Messenger? I'm having trouble using it. Can't read nor reply any messages. It has been 3 days since issue occured. Please help 😭

  • rchllellllll fReedom (@rchllellllll) reported

    @facebook please fix fb messenger, badly need it

  • jonnycherry Jonathan Cherry (@jonnycherry) reported

    How are companies handling Facebook Messenger for pages / customer service teams? Can this be done well on platform? Or, short of going the API/Twillo route, is there a good 3rd party tool?

  • CSengupta1101 Chandan Sengupta (@CSengupta1101) reported

    Unable to use FaceTime and Facebook messenger in iPad Air M1.. need help @Apple @ipadair

  • kxxtrina kat co (@kxxtrina) reported

    Can someone help me??? My fb messenger is broken for 2 days already!!! 😭 I can't chat nor preview the messages. Ang hassle mag messenger lite 🥲

  • AwfulLotOfEagle Stella (@AwfulLotOfEagle) reported

    I solved my FB messenger problem, it's all fine now, deleted the original tweet describing the issue because the tech bots were swarming

  • prettypetty1982 🦃Pretty 🦃Petty 🦃Princess🦃 (@prettypetty1982) reported

    @HappyPittieMama My Facebook messenger is down I can’t get it to load

  • andywpearson Andy Pearson (@andywpearson) reported

    Imagine if a billionaire could buy up the entire email system in the world and shut it down to force us all onto Facebook Messenger or something! They can't do that, and that's the beauty and resiliency of distributed systems.

  • ianclarke1122 Ian clarke (@ianclarke1122) reported

    @newlook how long does it take to get a response on either what’s app or Facebook messenger? I have an issue with an order

  • MayetteLim Mayette Lim (@MayetteLim) reported

    @SKYserves I already did that as per instruction from your end but to no avail. Can i get at least ref #,job order or service order #? You can check on how many times i have been reporting this even in your fb messenger and they have also been asking me to check the cables, unplug & replug.

  • HollyRachel_x Holly :) (@HollyRachel_x) reported

    @eon_next hi I would like some help, I was in touch with someone yesterday via Facebook messenger and they just stopped responding and I need answers to my problem….

  • _ALPHAunleashed ALPHAunleashed.store (@_ALPHAunleashed) reported

    Is Facebook Messenger down for anyone else? #facebook #facebookdown

  • arkaeya not victoria (@arkaeya) reported

    When is fb messenger gonna figure out the problem where it keeps corrupting video files 😑😑😑