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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Glitches (14%)
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App Crashing (11%)
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Connection (10%)
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Sign in (5%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Messaging | ||
| Glitches | ||
| App Crashing | ||
| Messaging | ||
| Messaging | ||
| Messaging |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Malores
(@Eugene0negin) reported
@FlySwoop What a horrible business model! Cancelled our flight 24 hours prior and don't have a # to call. FB messenger bot just keeps saying "I understand your frustration". No vouchers, coupons, or compensation for missed hotel + car rental. What horrid service!
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Corey Wright (Mr. CW)
(@RealCOZZASAIDSO) reported
@FOXTEL_Help @WWE @Foxtel Hi, I’m already in contact on FB messenger. Just checking if others are having the same issue.
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Omar Shafiq
(@OmarSha60509300) reported
@jawwy Please tell me what do you mean by that. Like I said I have been raising this concern with jawwy app customer service and on Facebook messenger.
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Kanza Mubashir
(@kmofficial1498) reported
@CalvinAyre Hello, my sister is fighting cancer. The cost of her treatment is $5,500 and we cannot afford it. Please help us. I can provide all of her medical records and reports. Could you contact me? I also wrote to you on Facebook. Please check OTHER/SPAM on Facebook Messenger
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BarkBox
(@barkbox) reported
@kaylaa_layla I am so very sorry that the costume is missing from your pup's first box, Kayla. Please DM us here or reach out via Facebook messenger so we can help!
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John
(@John14283941) reported
@BritishGasHelp still no reply from customer service despite asking me to contact you on here I’ve sent messages on Facebook messenger no reply on there either British Gas chat not working impossible to get through on phone I’ve just emailed your ceo and my mp
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ɢ米1DaMike
(@1damike) reported
@TAKEALOT @katli_masunyane I mean if my dm sent 12h04 yesterday could be answered that would help. So I'm going to try the email you provided, granted that would be email number 1 on that address, 3 help centre request, 2 to info @takealot.com, 1dm on Twitter, 2 Twitter posts and 1 message on fb messenger
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Allan A. Mandanas
(@allanmandy) reported
@talk2GLOBE Why am I not receiving replies from your agents in FB Messenger after being taken there by the GlobeOne app? How many times do I need to follow up about the bill readjustment request I made days ago? This monthly recurring issue is really frustrating.
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Kanza Mubashir
(@kmofficial1498) reported
@CalvinAyre Hello, my sister is fighting cancer. The cost of her treatment is $5,500 and we cannot afford it. Please help us. I can provide all of her medical records and reports. Could you contact me? I also wrote to you on Facebook. Please check OTHER/SPAM on Facebook Messenger
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Omar Shafiq
(@OmarSha60509300) reported
@jawwy I have done that through jawwy app and Facebook messenger. I’m not getting any help. I’m just getting standard messages to visit the store. And STC stores have been saying they cannot help.
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✨
(@gowiththef10w) reported
FB Messenger Kids has a 🎅 feature. You can message your kids as Santa. Since 11 only asked for Candy Canes this year, I messaged her as 🎅 asking if that’s all she wanted, thinking she’d quietly respond out of curiosity … are you ready for now this went down?!
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Beckyboo1980
(@Beckyboo19801) reported
@ghd my order has failed to arrive and has clearly been stolen as no further tracking details from it arriving at the depot for so called delivery!! We have been contacting you through your 'HELP' page but you are failing to reply!! FB messenger no response...Where is my item?
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Jah | Notion
(@Jahnotion) reported
7. Chatfuel, a chatbot platform that uses AI to assist with customer service and sales efforts through messaging apps like Facebook Messenger.
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Sinclair
(@LordHuw) reported
@sainsburys you only have to look at the idiotic system you've implemented on Facebook Messenger to ask for help. More irrelevant automated questions. Designed by a moron.
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Britt 🦚
(@brittany_beltz) reported
My @facebook messenger randomly switched to French and I have no clue how to get back to English. #help
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☆ C a r m s ☆
(@Carms_____) reported
from
Fountainebleau, Florida
Hey @Apple @facebook messenger calls are STILL ringing even though I have ALL notifications OFF. Facebook is bypassing my iPhone settings. I’ve installed and uninstalled app all my notifications are OFF yet the phone still rings when people call me on Messenger. Please fix this.
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Wonderchef
(@wonderchef) reported
@AIokSharma We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Talia*Smiley*
(@Talia_PrettyB) reported
My granny sent me the whole church service on FB messenger this morning😭🫶🏽
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Wonderchef
(@wonderchef) reported
@sanjeevsehgal5 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Wonderchef
(@wonderchef) reported
@AIokSharma We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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Amentia
(@Amentia13) reported
@cambly Hello, the lesson could not be held because the instructor's camera did not open, I texted with the instructor in the background.I sent a message to Ms. Merve via the iOS App. and Ms. Ada via facebook messenger , no one responded, please. Help to repeat the lesson properly thx
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Rolo Lion 🔞🇬🇧🔜BerkFurs
(@BootlegDoggg) reported
on top of other **** im still having issues with telegram and Facebook messenger Both are just absolutely ******* annoying and being a ****, Facebook messenger won't even load in, atleast telegram says connecting.... On 90% of my chats and groups Got like 2 groups, yippee...
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Adam Cartwright
(@AEBC21) reported
@stwater I've been on hold to your "emergency" line for an hour, your Facebook messenger option somehow takes an urgent issue as a need to speak to your billing team, and your WhatsApp option is a robot...How do I get a prompt, human response?
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Ginger_opinions
(@OpinionsGinger) reported
@Apple why can't I use gifs from the Google keyboard in FB messenger anymore?! Android phones aren't having this issue! 😩😩
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Omar Shafiq
(@OmarSha60509300) reported
@jawwy I have been trying to register my sim on my iqama. And I have been bouncing back between your customer service and threeSTC stores. Both says they cannot do it. your customer service and fb messenger is not helping at all.
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Kanza Mubashir
(@kmofficial1498) reported
@CalvinAyre Hello, my sister is fighting cancer. The cost of her treatment is $5,500 and we cannot afford it. Please help us. I can provide all of her medical records and reports. Could you contact me? I also wrote to you on Facebook. Please check OTHER/SPAM on Facebook Messenger
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i don’t think we can fix it.
(@minosvapepen) reported
@kobo I have been using Facebook Messenger to communicate with someone and they do not seem to understand why I am having trouble getting a Kobo Plus subscription despite me sending video proof of me attempting to access the page.
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Samantha
(@SammyMad) reported
@currys Live Chat Phone calls Email Fb messenger Instagram Twitter Trust Pilot All over 17/18 days. Done nothing to help. #currys @MartinSLewis
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Allan A. Mandanas
(@allanmandy) reported
@talk2GLOBE's Twitter support service is so useless. I keep providing every information about my issue (inability to access GlobeOne app Help options when redirected to FB Messenger) and they keep telling me to file a ticket via GlobeOne app. Like, THAT IS LITERALLY THE ISSUE!
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Kara Babcock
(@tachyondecay) reported
Is Facebook Messenger just horribly broken in Firefox for anyone else these days?