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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (39%)
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Messaging (33%)
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App Crashing (20%)
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Connection (5%)
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Sign in (3%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vernon |
Messaging | |
 Wissen |
App Crashing | |
| Sin-le-Noble |
Messaging | |
| Wissen |
App Crashing | |
| Wissen |
Glitches | |
 North Canton |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Parissi
(@CParissi) reported
@Facebook Messenger for Windows 10 has stopped sending messages and gives a red error message that the message could not be sent as of 3:06 EST on 10/16/21
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robin cohn
(@robincohn20) reported
prohibitive due to a nationwide, extremely contagious and risky to my life, viral outbreak. I contacted you via your main email, FB messenger, Twitter and multiple phone calls. You sent me a $150 voucher for my trouble (thinking my issue was due to the recent delays and
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lisa, MPA
(@lisakovacs_) reported
Need your help ASAP to confirm if I still have my flight out of Cotonou! No one is answering the phone, store is closed in Benin, and no one getting back to me on FB messenger! @airfrance @airfranceus
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Michael Tucker
(@mltucke6) reported
@kxnzxx #MCO335, @kxnzxx I have Facebook, but with everything going on in the world, I never really go on it but the issue is that I need Facebook messenger to stay in touch with the guys I served with in the Military over the past 21-years.
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Lvly Flrs
(@FlrsLvly) reported
@talk2GLOBE I have been chatting on FB messenger and calling but have never been handled by a human. Only Bot that kept repeating the same things and did not really help. Thank you very much for your greatly wanting customer service. This is the best ad for the competition.
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Joseph Durden
(@JosephDurden6) reported
@visiblecare Been three weeks already nobody has not got back to me on Facebook messenger or on Twitter very highly disgusted and super highly disappointed shame shame on Visible is part this carrier is really trash and I’m thinking about switching services please fix my watch thank you
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☠️ Author James Jensen 🖋
(@AuthorJA_Jensen) reported
@sdmts @cchauvet I still haven’t received responses through MTS DM on Twitter or Facebook Messenger. Complained about Pronto App not displaying route times for Route 30 and not even recognizing that the 101 exists. There’s a major upgrade needed to Customer Service.
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[kimerrikin]
(@kimerrikin) reported
@BOMBAS yo. I have a friend trying to use my code, and I sent it via link, FB messenger, and email—and it’s not working. She said it thinks she’s not a new customer, but she’s never ordered before. (And TBH, this is not the first time I’ve gotten this feedback.)
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Alee
(@aleeinbetweener) reported
@Budgetair I have been sending DMs for days with no response and one of your workers AMGAD refuses to deal with my request on FB messenger. This is ridiculous customer service
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Blockchain Tambay
(@kulayjams) reported
@talk2GLOBE hi, I requested to terminate my acct due to poor signal in my area. The fb messenger digital asst says a cust rep will call me in next few days. They wont be able to reach me mainly because of the poor signal issue. How do we resolve this?
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Julie Cooper
(@DearJules123) reported
@CrumblCookies Do you have an active customer service telephone number I can call? I’ve left multiple DMs in Facebook Messenger. The number listed says it can’t connect and the number for my local store tells me to hold then hangs up
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Janet Wees
(@JanetRWees) reported
@Instagram someone set up a fake Instagram account in my name using my photo. I don’t have an Instagram account. How can I cancel it? They started contacting my “friends” on FB Messenger. I tightened security and they were reported to FB. How do you resolve these issues?
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Sidharth
(@bossitive) reported
@KLM I've been trying to reach out to your support MULTIPLE times since last evening - Facebook Messenger, Twitter DM, WhatsApp, and Service Hotline (still waiting 1+ hour) and NO LUCK WHATSOEVER! How hard is it to connect to a human this afternoon? Not impressed one bit!
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KJ
(@KJtheCabbie) reported
@rachaelsara Just a terrible experience and I gave it a Google Maps Review to wake up to a fb messenger message from the owner that said "liar" and then his profile was blocked so I couldnt respond
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Kush Kush
(@dlamini_boy123) reported
@ubereats_rsa I have a serious issue with you guys charging me twice for the one order, I tried login the issue in the app but looks like I am speaking to the robots there, tried Facebook messenger also no help. How do I get hold of u guys coz this is a serious issue
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The Giant Negus
(@SlyAzaFox) reported
It’s always a Nigerian boxer in my Facebook messenger inbox telling me they need me to help them out monetarily. Wtf is that **** besides a scam?
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Wes Derby
(@wesderby) reported
Request page IS still down for my shows on @AWakeningWorlds, so use Twitter, FB Messenger, text/imessage, and things like that to make requests. I'll have to call Aira to get the passcode info off this router so I can get in and forward the right port.
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Danny Bowyer
(@dannyjbowyer) reported
@CeXSupport please can somebody get back to me either on dm or Facebook messenger please... Really poor customer service at the moment
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Nostalgic🎃🎃🎃
(@Nosstalgic) reported
@KellytoyDK my only experience using facebook messenger is trying to track down some old sample library
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kquinlen
(@kquinlen) reported
@visiblecare I can't seem to get anyone to respond to me on chat or Facebook messenger. My incoming callers receive an OCN error instead of my voicemail. How do I get this resolved?
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Veronica
(@veronicaagrubb) reported
@NewLookHelp I entered the incorrect email for my order - had no response on FB messenger and that was 5 days ago - please help!
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Mrs_RP _ Runsthe6nations
(@moominmumof2) reported
@beefeatergrill I have been waiting a week for a response on fb messenger about a complaint. I was asked what it was and nothing since then!! Just as bad as the service in the restaurant at royal arsenal London!!! What’s a girl got to do to get a reply??
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Joseph Durden
(@JosephDurden6) reported
@visiblecare It’s been three weeks already am I watch still isn’t working and not getting the right customer service on Facebook messenger or in Twitter I really wish that this matter would really be resolved or else I’m switching to another carrier this is total ******* nonsense
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Somrata
(@Somrata1) reported
@airtransat Please can you help me add a check in bag to my flight tomorrow? I've tried on the app and online and it's not letting me. I've been on hold with customer service for an hour and your customer service via Facebook messenger isn't replying either. Please help!
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Trey Pope
(@sfa02grad) reported
@BankofAmerica Does your customer service department exist anymore? Been trying to swap a card payment, and no one is reaching out via FB messenger. I'm two days from having to make a duplicate payment to keep from being overdue. #BofAFail
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Karen Butler
(@porridge1968) reported
@BritishGas I’m seriously considering switching suppliers, just can’t get an answer from them on phone or through chat, have even tried Facebook messenger…..just don’t even think about using this service #sorrynotsorry #worstserviceever
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Caroline Booth
(@cazzbooth) reported
@collctiv This was resolved super speedy now via FB messenger- money’s back in my account ! Turns out I’d signed up incorrectly which caused the problem- but you’ve rectified it for me. Thanks so much- top service. 👌🏻
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Jinky nebril
(@Keejeen) reported
@PLDT_Cares do you really care? 4 days of no service? Seriously? No one is replying from your fb messenger support 😡
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Frugal Vandross
(@kittybadu) reported
This married man hit me on Facebook messenger talking about connecting… mcscuse me sir what do we need to connect about? I asked him if it was related to a community service and he deflected. Im over the shenanigans.
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Jennifright Colboo
(@JenRachEm76) reported
@NewLookHelp I would like help with a missing order.I’ve tried Facebook messenger,live chat & WhatsApp but keep getting the same automated message even once I’ve given all my details.I’ve also been in touch with @RoyalMail but to no avail😡Please help