Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• App Crashing (36%)
• Glitches (25%)
• Messaging (23%)
• Connection (8%)
• Sign in (6%)
• Multimedia (2%)
• Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Atlanta	Sign in	1 day ago
Kirchen	App Crashing	2 days ago
Indianapolis	Messaging	3 days ago
London	Messaging	4 days ago
Township of Evan	Sign in	5 days ago
Columbus	Messaging	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Weitz (@dweitz66) reported 8 minutes ago

  @Ticketmaster_NZ I have been trying desperately to reach someone there all week about a ticket transfer issue. Have tried emailing, FB Messenger, and now Twitter. Could someone please DM me so I can get this resolved?

• 
  Tanya (@tanya__eli) reported 9 minutes ago

  @IPSYCare nobody answers on facebook messenger, ive tried and they cant locate my account through the help email

• 
  Karen Yao (@caramelsunrise) reported 12 minutes ago

  @aynbernos Same issue when I inquired sa new gym sa ortigas / pasig area~ I told them no, and that I'm not comfy with calls, and I kept asking for specifics nalang via fb messenger. teehee

• 
  GOD (@AMOLS333) reported 12 minutes ago

  @AmreliaRuhez check your DM and Facebook messenger. I asked you for help but u still not responded. I was getting fake messages from your ID Till the time you don’t reply I won’t watch any of your videos 👍🏼

• 
  U Mobile (@umobile) reported 14 minutes ago

  @AyieHedzry @AyieHedzry, you may try to redeem the Ultra Hotspot 5G at MyUMobile app, on 'Add-Ons' tab. Do PM us with your phone number and screenshot of the error message at Facebook Messenger or Instagram if the issue still persists. As we're unable to DM you. Thank you

• 
  Clinton Greenway (@GreenwayClinton) reported 14 minutes ago

  PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.. THANKS

• 
  The Marvelous Mr. Malone (@MPMALONE) reported 14 minutes ago

  @AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.

• 
  Tife (@Tifekeys_) reported 14 minutes ago

  @gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service

• 
  LukeCresha (@lukr3sh4_95) reported 18 minutes ago

  @Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...

• 
  Daxtronus (@Daxtronus) reported 20 minutes ago

  …but despite her having contact initially, it’s all gone dark. She’s tried calling, talking via Instagram, FB messenger.. nothing. Can anyone help please? I can send screenshots of what’s sent so far if needed.

• 
  PBI 🌻 (@pbelleisle) reported 21 minutes ago

  At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

• 
  PBI 🌻 (@pbelleisle) reported 21 minutes ago

  At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

• 
  Mike Dorsi (@dorsilaw) reported 26 minutes ago

  @RyanRadia @john_voorheis The problem is getting everyone on the same alternative app. I have groups on Discord and Heylo. I talk to my cousin on WhatsApp, my wife's cousin on FB Messenger, and my co-author from an article about the Computer Fraud and Abuse Act on Signal. If it's urgent, send me a text.

• 
  rowan 🦇 (@crystalcoffins_) reported 28 minutes ago

  help is anyone else on fb messenger and can’t send tiktok links anymore and keeps getting “access denied”

• 
  372kph. (@badeuminLZJ) reported 28 minutes ago

  everyone help. I reread my facebook messenger with my ex 12 years ago and I wanna puke siala bapak cringe aku dulu dulu 😭😭😭

• 
  Rí 💌 (@RiOnTheRocks) reported 34 minutes ago

  I’m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messenger…. This is why customer service matters bc the money isn’t an issue but no access is.

• 
  Big Demeanour (@eiu_enna) reported 36 minutes ago

  After she confirmed that she’s moving in with her friend but it took her a week to to say. So it wasn’t haphazard, but I did have terrible perception of her due to the way she acted on Facebook messenger. But her offline personality is so sweet and she’s mad thoughtful

• 
  susan lewis (@susieocall) reported 41 minutes ago

  @newlook Having made several attempts to resolve a click and collect issue via your Facebook messenger, WhatsApp and twitter 'help' options I am still without a resolution. Is there a Customer Service telephone number available to provide help?

• 
  GG (@GG4424) reported 41 minutes ago

  I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

• 
  Eyn (@luvs2sushi9) reported 42 minutes ago

  I got a scam Facebook messenger scaring me thinking I was about to have to endure ANOTHER death of someone I knew only to look at the link and recognize it as a hack. But **** man, that still doesn’t help me at all.

• 
  Julsie (@JulsieJane) reported 45 minutes ago

  MTN is the most useless company on the face of the planet. No help. Billing incorrect. They don’t answer their FB messenger! They expect you to call from all over the world to get help and you sit for hours on the line. USELESS, USELESS, USELESS

• 
  SHOP2712.CA (@Shop2712) reported 45 minutes ago

  @WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!

• 
  Ian Tregale (@IanTregale3) reported 47 minutes ago

  @EE I would like to but I'm having issues with my Twitter Messenger but I have sent a message on the Facebook messenger app

• 
  Official_Excel (@AjiloreMatthewA) reported 51 minutes ago

  @GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902

• 
  Kimmie (@missusGROG) reported 55 minutes ago

  @superdude26 @Qantas Did you get it fixed ? I had to go between Facebook messenger and here to resolve my classic award ticketing issue.

• 
  Mandy Powers Norrell (@MPowersNorrell) reported 55 minutes ago from Lancaster, South Carolina

  @cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳

• 
  Carsick Heaton (@CarsickH) reported 55 minutes ago

  @MSROPER10 @caviterginsoy It looks to me like Facebook messenger, or maybe just the iPhone messaging app. Either way it's a messaging service.

• 
  Richard (@Richard87558021) reported 56 minutes ago

  @RepAdamSchiff Let's prove who is the lairs and the real laws breakers are that would be the ones in Washington DC yes I know all the news media Facebook messenger and Twitter helping you just liked the FBI US Marshalls CSI CIA secret service and ECT time too prove all of you guilties

• 
  Tony Abiri (@Tony_Abiri) reported 1 hour ago

  @OPayNigeria Hello, Opay. It seems your service is deteriorating. You are also not responding on facebook messenger. I have two transactions on the 21st of February that is still pending. The transaction numbers are 230221026441870870 and 230221036392644493.

• 
  Ross Barker (@RossB1987) reported 1 hour ago

  @British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……