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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (55%)
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Glitches (14%)
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App Crashing (10%)
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Connection (10%)
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Sign in (5%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Windsor |
Messaging | |
 Canton |
Messaging | |
| San Jose |
Glitches | |
| Sebastian |
Messaging | |
| Plantation |
Messaging | |
| Sebastian |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Tze Chea
(@AshleyChea) reported
@GSCinemas I’ve been trying to call and reach out to the customer service about my issue with the AP code. I haven’t even properly redeemed it but it shows that my promo code has been redeemed. Please get in contact with me as I have dropped email and FB messenger for help.
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Sarah Eames-Long
(@SarahSarahkl123) reported
@qvcuk still waiting for someone at QVC to bother coming back to me on my Facebook messenger about my missing parcel. Rubbish service.
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B. Burke
(@Farkker13) reported
fb messenger not working, I did not send new friend requests at this time and another wide powered outage... itvus 2022 and 1952, correct?
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MJ
(@mjychua) reported
@SunLifePH My policy matured last nov 20, until now haven't received my check...called customer service 4X already, said it was with the branch, but the branch said its not with them. So where is my check??? You're FB messenger doesn't even reply to queries, why set it up???
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john quigley
(@kcjq) reported
@visiblecare I already had a conversation with your team through Facebook messenger. Are you telling me that the chat team can’t help, the social team through Facebook messenger can’t help, but you can? I don’t believe that. I’m trying to reach Angie Klein directly.
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McDobbie
(@fadge82) reported
@eaglecouriers @British_Airways today I have spent 8 hours communicating via FB messenger and email to Eagle Couriers, I’ve been advised the staff don’t have access to an outside telephone line & BA “switched” my luggage tags. An someone, anyone help
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Silvana Costanzo
(@SilvCostanzo) reported
@Ticketek_AU Hey, thanks so much for replying. I can’t see a previous reply however I have received a reply from ticketek via Facebook messenger and they have escalated my issue. I will advise if further action is required. Thank you.
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Kathryn Blakney
(@BlakneyKathryn) reported
I need help trying to make some money to pay bills. I’m selling some clothes that I don’t need anymore along with possibly selling a bedframe. If interested in buying, send me a text through facebook messenger.
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Alex Earl
(@AlexEar90777589) reported
@WestJet 4am & I’ve been on hold for 6 hours. No response from FB messenger in 24 hours so I’m not sure why that form of communication is promoted? Snow is a problem yes, but just cancelling & zero communication to find a solution is not cool when I’m stuck with 2 young kids. 👎🏼
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Liberty Axe 🪓
(@ThatAxeTho) reported
Fun Fact: My current phone is BANNED from all FB applications, (FB App and FB messenger,) which is funny because when I use my *old* phone, I have no problem and everything loads in fine. Same with my tablet... Is my IMEI or S/N banned? How??
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Sweet Bee 🐝
(@sweetbeexxx) reported
@jasminericegirl I’ve been noticing this disappearing on a lot of accounts but not all! My hypotheses: a) glitch, or b) new update/feature where they’re gonna force everyone to update to the Facebook messenger version and only the people who have their account connected will have the button
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Chauf
(@chaufdude) reported
@Debenhams tried to FB messenger AND email you (no phone number anywhere) to find the whereabouts of an order I submitted a week last Monday, with no success. Evri (the utter waste of oxygen) said it would be delivered on Tuesday, nothing… Can you help?
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Lisa Farbstein, TSA Spokesperson
(@TSA_Northeast) reported
NEWS: New feature: Airline passengers may now send a text using any mobile device to “AskTSA” (275-872). A virtual assistant is available 24/365. Or @AskTSA staff is available 8am-6pm EST on Twitter or Facebook Messenger to help with traveler's questions.
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Haruki ☘️
(@benismailmarwan) reported
2/5 During my travels, I noticed that the messaging apps (e.g. Line, Facebook Messenger..) did not seem to be working properly with the inflight internet. However, I was able to use WhatsApp without any issues.
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Wonderchef
(@wonderchef) reported
@LuckyMo5566 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)
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john quigley
(@kcjq) reported
@Visible @AngKleinO Angie, I wanted to upgrade to Visible +. Chat couldn’t help so they sent me to Facebook messenger. They couldn’t help. Just said the upgrade link wasn’t working for my account and to keep checking. My service sucks. I’m trying to pay Visible more money to upgrade it. Crazy.
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Sandeep Sarkar
(@SandyS_02) reported
@AdidasIndia_ such pathetic customer service!!! Phone disconnects / chat 💬on the app never gets connected / fb messenger never a reply!
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King HP
(@KingHpForever) reported
@TheDivisionGame Please fix my account! I didn’t get the exotic cache for log in yesterday! I even shared it to my FB Messenger group and didn’t get it. Did a bunch of conflict yesterday but not Exotic cache…Please assist, I NEED MY RESOURCES!
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linolesbeau in his vacation era
(@linolesbeau) reported
@bbangkkuls we don't use whatsapp at all here and facebook messenger is only used among certain groups to like organise events. once kik lost its hold in maybe 2012, people had moved to snapchat, and then just kind of stayed. everyone knows its terrible for communication
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Ben Loh
(@1bloh6) reported
@amitisinvesting $META should shut down Fb messenger already
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Zippy🤐🇬🇧💜
(@Zippy1405) reported
@AskSmythsToys It's just been sorted on Facebook messenger yesterday. I am being issued a refund which will take several days to come back to me, which leaves me both out of pocket and without my sons Christmas present - which is now out of stock in most stores!!! Terrible customer service.
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Jim Slaid
(@Slaid_Jim) reported
@FlyAirNZ Is there any other way to contact this airline? Been waiting on phone for nearly 2 hours and FB Messenger giving no replies either. Flight is tomorrow and urgent issue. Help needed.
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ever mendoza
(@evermendoza27) reported
from
Lipa City, Calabarzon
@eastwestbanker Horrible customer service in all ways. I cannot reach someone via hotline, FB messenger, email and viber.
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Pao
(@pao_wecan) reported
May problem ba ang Facebook Messenger?
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Aly Elbaroudy
(@AElbaroudi3) reported
@OffspringShoes worst customer service ever. My parcel got lost and I’ve been trying to reach someone for over a week. No one replies to emails and your Facebook messenger is just a waste of time.
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Obi D'Saint Kings 💎
(@obikingz) reported
@GOtvNg for the past three days now,I’ve not been able to watch any channel on my Gotv device. I have reached out to you guys on FB messenger but keep getting the same response without anything done to correct the problem. I reside here in Iba,Ojo Lagos.
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Tekendra Parmar
(@TekendraParmar) reported
@telliotter Oh I have this issue but w FB messenger. Try clearing the app cache.
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James Brooks@72
(@Jamesdrex72) reported
FKBOOK shut me down 4 three days, on FB messenger and fake book, for violations for their community standards..but they never tell you why? These ****** shits WILL be called to justice one day!
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Pastor Jay
(@stevenjafta18) reported
@AndrewsEddie Please check your facebook messenger on the poor service on the N2 where I was robbed with no R35million highway patrol in sight raved by your boss on National TV,disgraceful and a waste if our tax payers money @geordinhl @CityofCT
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Theresa
(@Theresa90590756) reported
@askparamount @paramountplus No it hasn’t!! Signed up today, paid for a full year and can not sign on. Tried chat bumped off three times, emailed 2x no response , facebook messenger 3 hours ago again no response - DO NOT SIGN UP FOR PARAMOUNT PLUS ZERO CUSTOMER SERVICE!!!!