Facebook Messenger status: messaging issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

• Messaging (43%)
• App Crashing (26%)
• Connection (12%)
• Glitches (10%)
• Sign in (7%)
• Multimedia (2%)
• Video (0%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Messaging	14 hours ago
Wissen	App Crashing	18 hours ago
Derval	Messaging	2 days ago
Ottumwa	Messaging	2 days ago
Grand Haven	Messaging	2 days ago
Argelers	Messaging	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Graham (@jimgraham) reported 19 seconds ago

  Cannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.

• 
  daniel murphy (@danielkerry) reported 3 minutes ago

  @AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?

• 
  Colin Gelsthorpe (@ColinGelsthorpe) reported 5 minutes ago

  @TravelodgeUK How would one make a complaint about bad service in a Travelodge. I have tried Facebook messenger only to be ignored ?

• 
  Lutz Creative Group (@LutzCreativeGrp) reported 7 minutes ago

  @mediatemplehelp @UnniKri65860918 Your chat system is NOT 24/7. I was on there for 40 minutes without any indication whether I was in queue or not. I pay for Fully-Managed VPS service and cannot get anyone via phone, chat, text, FB messenger to respond. I have MULTIPLE websites across MULTIPLE accounts DOWN

• 
  MAMORI 'ㅅ' BAEK (@mamoribaek) reported 8 minutes ago

  "anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"

• 
  𝕵𝖚𝖑𝖊𝖘 💕 (@Jules_1022) reported 12 minutes ago

  I’m just now going through my fb messenger while I was in the hospital and I didn’t realize how many people reached out to me while I thought I was down and out …..

• 
  DTE_Energy (@DTE_Energy) reported 12 minutes ago

  @miimhortcorey We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger, so we can look into this for you.

• 
  Shelley Walsh (@theshelleywalsh) reported 13 minutes ago

  @Ammon_Johns @GuideTwit Does that mean your FB messenger is also down?

• 
  Matt Rise (@A_Fine_Rosey) reported 13 minutes ago

  @SChristyJones FB messenger is absolutely horrendous btw! How do you lock it down. I dabbled with an apple device, that seams better but android but haven't tried to install it in a while.

• 
  Iso the Bitesize-o (@NZillo) reported 13 minutes ago

  @gryphon_katsu I got this with Facebook Messenger the other day Why would an app decide to force-close itself and update WHILE IT'S OPEN, that seems like a really stupid and easily avoidable issue lol

• 
  Danny Loose (@loose_danny) reported 13 minutes ago

  @JuicyGirls7 Send me a friend request on Facebook messenger, then we will chat and get down to buisiness

• 
  Mr. W (@eventhemark) reported 15 minutes ago

  Fb messenger down?

• 
  Richard (@Richard87558021) reported 15 minutes ago

  @RepAdamSchiff Let's prove who is the lairs and the real laws breakers are that would be the ones in Washington DC yes I know all the news media Facebook messenger and Twitter helping you just liked the FBI US Marshalls CSI CIA secret service and ECT time too prove all of you guilties

• 
  GOD (@AMOLS333) reported 20 minutes ago

  @AmreliaRuhez check your DM and Facebook messenger. I asked you for help but u still not responded. I was getting fake messages from your ID Till the time you don’t reply I won’t watch any of your videos 👍🏼

• 
  coffeethenquestions (@coffeethenquest) reported 24 minutes ago

  @vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?

• 
  Feral Streader (@FeralStreader) reported 26 minutes ago

  @AdamConwayIE @MaxWinebach Lol why do they make all phones breakable i swear I've seen like 506 iphones with broken screens this year such a scam i swear if Nokia make a qwerty feature phone with FB messenger and twitt and infinity battery i would never buy a different phone

• 
  Sean (@8Imperai) reported 28 minutes ago

  I have disabled my Facebook messenger and Facebook Uninstalled it to I won't know if it's still INTERFERENCE with certain program s Now news flash note it It pops up you can't control the .. u can't move notification around Just fix motion icon to matter resolvable icons

• 
  Naren Jaiswal (@NarenJaiswal3) reported 28 minutes ago

  @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

• 
  Trufaglu 🇫🇷🇻🇳 (@ATPouxe) reported 31 minutes ago

  @MaxWinebach @jasonwoodmansee Have the same issue with FB messenger, selfies are terrible

• 
  DTE_Energy (@DTE_Energy) reported 36 minutes ago

  @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.

• 
  Amy Harwood (@amyharwood5) reported 36 minutes ago

  @HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞

• 
  Nick (@NcWI43) reported 37 minutes ago

  @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

• 
  iouri (@george305610) reported 40 minutes ago

  @facebook My fb messenger not working how to contact live agent from fb support?

• 
  Heather Gold (@heathr) reported 40 minutes ago

  You've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)

• 
  roadside milf (@mcgroodles) reported 42 minutes ago

  I have not been able to login to Facebook messenger for like two weeks but I keep getting notifs

• 
  Jon Espiña (@jonespina8) reported 43 minutes ago

  No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account if unable to help?

• 
  KAREN WILLIAMS (@williams57111) reported 48 minutes ago

  @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

• 
  Biggles (@biggslad_) reported 49 minutes ago

  @PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?

• 
  Kunal Kashyap (@KKash_yap) reported 53 minutes ago

  @GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U

• 
  SHOP2712.CA (@Shop2712) reported 60 minutes ago

  @WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!