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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Glitches (40%)
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Messaging (31%)
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App Crashing (20%)
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Connection (5%)
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Sign in (3%)
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Multimedia (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Messaging | ||
| App Crashing | ||
| Connection | ||
| App Crashing | ||
| App Crashing | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Ricardo
(@rickricardobr) reported
@RanjanK91290654 @qrsupport @qatarairways I had the same issue and I tried the Facebook Messenger in Qatar page and the response was prompt and the problem solved.
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hazel ⁷ 🌸
(@heyzel613) reported
@CebuPacificAir please I have been in queue on facebook messenger for a week.. like seriously? Tapos sasabihin niyo for "better customer service experience" icontact kayo dun? Please I need to talk to someone regarding my booking. Please take your customers seriously.
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Woke 🇵🇭 💙♥ 💛⚡💪 ᴬᵀᵉᵃᵐ
(@woke0722) reported
down ba fb messenger?
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sampath
(@TweetSampath) reported
@_chainmine_io I have paid the gas fee it’s over 3 days still no refund on my account. Contacted multiple times in Facebook messenger, no response. Can someone look into the issue?
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Sean_Krepp
(@Sean_Krepp) reported
@KLM Can someone please help. I have tried email, FB Messenger and calling but nobody has been home for the last 3 days. Did everyone go fishing?
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Budi
(@Budisimanjunta) reported
@tech702mike @djdevo79 @TechnicallyTee first google needs to open RCS to Whatsapp, Twitter dm, Facebook messenger, Snapchat, Skype and other parties, google should not blame apple if they are part of the problem
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Grant
(@GhesWhaaat) reported
@talk2GLOBE why is your internet down? Though apps that use low data like fb messenger and twitter are working! FIX THIS ASAP!!!
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STANG 67
(@PeterMu18590988) reported
@AVRTurboZ @SHGames @CallofDuty I have series s and my friend unfortunately only has PS4 and we have no headset crossplay audio our only option is FB messenger free call..big problem if this is the same for everyone. #Warzone #vanguard
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Caitlin
(@cscheerio) reported
Is anyone else’s Facebook messenger not working??
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Lyca Mobile UK
(@LycamobileUK) reported
@nniido Dear Edith, Thank you for writing to us. Please accept our apologies for the delay involved. Regarding your query, please be informed that, we already responded to your request in Facebook Messenger. Hope Ireland customer service resolved your issue.
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Paul Gordon
(@paulgordon) reported
Poor customer service from @Coles FB messenger. Complaint made on 4 Jan. Followed up on 5 Jan. 8 Jan @coles ask if the issue has been resolved (magically I assume?). Confirm not resolved. 13 Jan told to call them. This despite FB Messenger being a listed support channel?
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Budi
(@Budisimanjunta) reported
@tech702mike @djdevo79 @TechnicallyTee first google needs to open RCS to Whatsapp, Twitter dm, Facebook messenger, Snapchat, Skype,zoom and other parties, google should not blame apple if they are still part of the problem
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Marie Brophy 🦇💉💉💉
(@LifeOfMarie267) reported
from
Bristol, Pennsylvania
You try to help out a friend via Facebook Messenger and he gets rude with you. You say that his behavior is that of an a****** and then you get blocked from Facebook Messenger for 24 hours but nothing happens to him. This is f***** up.
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stuart
(@punished_stu) reported
@AnnieKNK one of them *was* fb messenger until I put my foot down
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samgyupkyle♨️
(@ktomcruz) reported
@Converge_CSU, this is the 5th day of LOS. How many calls, tweets, FB Messenger messages, Twitter DMs, and tickets do I need to get this fixed?! That's 5 days without service, yet you have the audacity to bill me for the full month.
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Cristina P
(@cristinapindaru) reported
@DHLParcelUK We have incorrectly received a parcel meant for someone else and we cannot get a response from your FB Messenger team or on the line 02476937770. We are literally months trying to get this solved. Please share a phone number we can call to solve the issue. Thx
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Gina A. Policarpio
(@gapolicarpio) reported
Has anyone been having problems with their FB Messenger? I seem to have lost some conversations for a period of 4 months. All gone even the photos. Even my Twitter is going bonkers. People I have followed since a long time ago are not in my list. Could my accts have been hacked?
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Ramdhari
(@yehaiabhi) reported
@MIB_India I’ve been blackmailed after taking my video on Facebook messenger. Asking for 21300 to delete the video. Here is the WhatsApp number 9395490329 Pooja Sharma on Facebook @Cyberdost kindly help me come out of this trap
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idk
(@chik3nnugg3t21) reported
@casblemonte Facebook Messenger Kids, Whatsapp or another messaging service.
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Alexis Menard
(@darktears) reported
@MKBHD Did you use WhatsApp or Facebook Messenger. The selfie camera is broken zoomed in, crappy quality, widely reported yet nothing is fixed. For a flagship I would expect the #1 messaging app to work flawlessly.
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McLovin97
(@DJRoss_72) reported
@JustTinkThanx Add one more word “have “ and I it usually sonves the issue . Have text messages and Facebook messenger messages melted people’s brains where it says seen ? You still have to write a essay to pass English 30 right?
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Lottie Churchman
(@lottie__c) reported
@ted_baker still waiting for my order that was placed nearly a month ago now! No response on emails or Facebook messenger. Poor service! Shouldn’t have to go through so many different routes to get a response! After seeing so many of the same tweets hopefully they get this sorted
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Anne Roderique Jones
(@AnnieMarie_) reported
@SingaporeAir Hello @SingaporeAir I've waited on hold for hours, waited on Facebook messenger, and was told in an email that it was the incorrect route. Can you please help me to cancel a flight? Thank you.
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Nicholas/Aquarion
(@Aquarion) reported
(I mean, I don't disagree philosophically. I would like iMessage to work with android phones. I miss the days when iMessage and FB Messenger were glorified XMPP clients, and a return to that kind of federated service would be good for everyone. But still. 13).
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igot7_christa86🔗🎀🌷💚
(@kitoylee86) reported
@PLDTEnterprise @PLDTEnt_Cares Dispatch technicians here in Sogod, Cebu to fix our internet connection,i habe already emailed,sent a chat on fb messenger and called up 171 but still same generic answer, "please wait for 24 hrs we are addressing your cocerns" but that was a week ago..ur service suck
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Matt Houtby
(@mrjohnny_vegas) reported
@FlySwoop, been on hold for over two hours. Have messaged on Instagram. Have messaged through the Bot Service on Facebook Messenger and completed the Customer Agent form and no answer through any means. Would like some support.
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Young_Bobby_Womack
(@villboy985) reported
from
Waveland, Mississippi
Fb messenger must be down
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𝙱𝚕𝚊𝚔𝚎 𝚆𝚊𝚕𝚜𝚑 🐶👨💻☕️
(@b_t_walsh) reported
@strican Totally get that. I have awful cell service at my house & as a result I don’t text my green bubble friends, it’s all Fb messenger because I can’t otherwise reliably communicate with them
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peter
(@wrooty_) reported
@DHLParcelUK your customer service phone number doesn’t work, neither does the chat function on your website, or your Facebook messenger account. I need an urgent update on a parcel that was supposed to be delivered yesterday.
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JADE LOVE
(@naturalhairdoc) reported
I don’t like when customers inbox me about their orders on Facebook messenger especially because it has a tendency of shifting messages down to the bottom and I can’t find them I had to make a public announcement to please email me about any orders placed