Facebook Messenger status: messaging issues and outage reports
Problems detected
Users are reporting problems related to: messaging, app crashing and glitches.
Full Outage Map
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Problems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 17: Problems at Facebook Messenger
Facebook Messenger is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
- Messaging (34%)
- App Crashing (31%)
- Glitches (20%)
- Connection (7%)
- Sign in (6%)
- Multimedia (1%)
- Video (1%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Calhoun
|
Messaging | 40 minutes ago |
|
Tucson
|
Messaging | 8 hours ago |
 Kirchen
|
App Crashing | 16 hours ago |
|
Landsberg am Lech
|
Messaging | 18 hours ago |
 Watford
|
App Crashing | 24 hours ago |
 Tallinn
|
Messaging | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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AlanJ (@Alan_J) reported@BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined
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372kph. (@badeuminLZJ) reportedeveryone help. I reread my facebook messenger with my ex 12 years ago and I wanna puke siala bapak cringe aku dulu dulu 😭😭😭
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adri (@itsaadrianaaa) reported@jocejade_ check your fb messenger, bc i’m a terrible friend and never asked for ur number :-)
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Darwin (@DarwinsFire35) reported@easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?
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Butterfly Queen (@DianeRi05563431) reportedMeta Facebook messenger is not responding… for contact and Help. Someone wants their shipping refund. Advise plz? Ty
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MUHAMMAD ONYANGO (@Moha001_Onyango) reportedThe volume of mobile short message service (SMS) sent by customers shrank by 15% in the 3 months to December last year amid an increased shift to cheaper alternatives such as WhatsApp and Facebook Messenger.
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LukeCresha (@lukr3sh4_95) reported@Joker10555 @gomo_ph OMG!...just retry on the GOMO PH FB Messenger...also, there's a chat option on the HELP CENTER menu of the GOMO PH app...try there as well...
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Bean Le Moo (@BeanLeMoo) reportedTech help needed - how do I get messages on WhatsApp, fb messenger and iMessage not to show up a preview of the message when my phone is locked. Can’t for the life of me sort it …brain is not functioning today. But I need to make sure mini moo doesn’t see contents of anything
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jane walton (@janewalton10) reported@BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!
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Dan Simpson (@iamthedans) reportedtip: if you use fb messenger and have suddenly stopped getting notifications, hold down on the messenger icon to go into app settings, then battery usage, then click on unrestricted (might be labelled something slightly different depending on brand)
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Sadiq Karantina (@SadiqKarantina) reported@UBAGroup I have issue with Airtel Bill payment To smfp0500 the money debited from my account but the money didn't reflect, kindly assist 2231550819 thanks dm me on Facebook messenger
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Jon Espiña (@jonespina8) reportedNo internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account if unable to help?
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Clinton Greenway (@GreenwayClinton) reported@nutlope PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.
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Phetami Ayuba (@PhetamiAyuba) reported@DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again
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DTE_Energy (@DTE_Energy) reported@zachschrader734 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so, we can look into this for you.
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GOD (@AMOLS333) reported@AmreliaRuhez check your DM and Facebook messenger. I asked you for help but u still not responded. I was getting fake messages from your ID Till the time you don’t reply I won’t watch any of your videos 👍🏼
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Ronae Punongbayan (@axduniverse) reported@CebuPacificAir I have a pending refund request that I have been messaging you about for the past 4mos via FB Messenger and email,but until now no update yet! YOUR ATTENTION & HELP, PLS!!!
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MilanEire (@MilanEire2023) reported@SkyIreland can you get someone to contact me .. I have been going back & forth on FB messenger for hours now & all I want is my TV service can cancelled .... Joke of a service let me speak to someone
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James Meads | Procurement Software (@jmeads78) reported@airfrance Tried to contact you via FB Messenger yesterday and nobody has responded. Your WhatsApp chat channel doesn't work from a Bulgarian phone number. Truly awful service levels.
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Let the beauty of what you love, be what you do. (@BBSewsandGames) reportedAnyone else having problems with Facebook Messenger? I can't seems to get it working. 🤬
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Rom (@romeo_yyz) reported@SwoopAirline cancels my flight from VAR to YYZ due to IT issues, seems their customer service is also experiencing degraded service cause I ain't getting any response to what to do tonight, where to go. Common answer your emails or Facebook Messenger bc you don't have a 📱🤳
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Tife (@Tifekeys_) reported@gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service
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KAREN WILLIAMS (@williams57111) reported@facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.
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Craig Lewis (@yebocraiglewis) reportedI see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!
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JayH (@HJay03) reported@Metro_Fibre we have been down with no internet in Lonehill since last night with no one answering calls, support chat, WhatsApp and no actual feedback on FB Messenger. This is affecting a large area and we would@like to know when this will be resolved please. 2 tickets open
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Steve Graham (@Stevie_G5456) reported@SkyHelpTeam how do I actually get to speak to a real person on Facebook messenger? I have a specific problem that can’t be fixed by troubleshooting pages, yet all I’m getting is “speak to other customers”
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Rose Abne (@iamroseyyhoney) reportedWhy does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!
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Julsie (@JulsieJane) reportedMTN is the most useless company on the face of the planet. No help. Billing incorrect. They don’t answer their FB messenger! They expect you to call from all over the world to get help and you sit for hours on the line. USELESS, USELESS, USELESS
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Tanya (@tanya__eli) reported@IPSYCare nobody answers on facebook messenger, ive tried and they cant locate my account through the help email
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celticmagick (ジェイソン) (@celticmagick333) reported@Breaking911 You don't buy oxy from some stranger via Facebook messenger. She also had ********* - she's a druggie. She knew the consequences of her choices. On the other hand, the dealers and distributors should be taken down in general.