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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Facebook Messenger users through our website.
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Messaging (56%)
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Glitches (14%)
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App Crashing (10%)
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Connection (10%)
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Sign in (5%)
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Multimedia (4%)
Live Outage Map
The most recent Facebook Messenger outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Messaging | |
 Toronto |
Messaging | |
 Wissen |
Glitches | |
 New Delhi |
App Crashing | |
 Stillwater |
Messaging | |
 Bruguières |
Messaging |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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mcmelons
(@McMelons) reported
@habitat an hour of a woman repeating 'please try facebook messenger' - which i've done whilst waiting and still no reply. at what point do i put down- need to indicate to customers how long wait is, if you'd told me an hour i obviously wouldnt of bothered!
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Andrew Haha Lee
(@andrewhahalee) reported
@Inc @JustinJBariso @tim_cook Just wanna add on to how Facebook's subsidiary apps like FB Messenger add to this issue. The app generally overwrites any user defined permissions like denying phone/contacts and forcibly allows calls to persist through. Calls from strangers. Imagine the risk to unwary children.
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St Teresas YC
(@stteresasyc) reported
💙💛💙💛1-1 Support 💙💛💙💛 Sinead will be available on Facebook Messenger from 8pm for any members who require any 1-1 support, if you need to talk, support, advise or any help just message the page. 💙💛💙💛💙💛💙💛💙 #YouthWorkStillWorks #reachout #support
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Jezz Frost
(@frosty371) reported
@MickHowell1 Tried on Facebook messenger Mick, Sky Service Support?
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Funny Fan
(@peej_maquiling) reported
@uplbovcsa Hi! We tried contacting you on FB messenger but no one was replying. We need help with inquiries regarding shifting and cross registration.
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Joker’s Surprise!🃏
(@The_Joker4Ever) reported
@liberianlois Lol I mean if they want to create a business, they should at least create a business page on Facebook or something and set when messages can be received from a potential customer. Haha there is an option in FB messenger to help them haha
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Karl
(@ksllopez_) reported
Anyone else getting issues with Facebook Messenger? Any video I sent is received by the person as 6-8 seconds only, with no audio. Same with me - I can only receive 6-8 seconds of the video and audio is stripped.
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jake vielma
(@jakevielma) reported
@Krystina_Ray sent recommendations on how to fix that neck issue on FB messenger.
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Andy Bailey
(@MSVideoDiary) reported
Hey @sainsburys you're link to Facebook messenger help is failing on the app on Android
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J
(@janellmullenax) reported
that vanish mode on Facebook messenger is designed to help cheaters... sneaky af
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matt! teddy!
(@TEDDYBEARELEVEN) reported
@korisndr 👥 MSN Messenger, later rebranded as Windows Live Messenger, was a cross-platform instant messaging client developed by Microsoft. It connected to the Microsoft Messenger service while also having compatibility with Yahoo! Messenger and Facebook Messenger.
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Ben Putano
(@BenjaminPutano) reported
Why do salespeople insist on discovery phone calls with prospects? I just had a perfectly informative FB Messenger chat with a service provider I'm looking into. I wish that would become the norm.
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Wilding Penderis
(@Wildingp) reported
Overrated stuff in eCommerce that everyone harps on about... - Split testing campaigns - Loyalty programs - Facebook Messenger - Push notifications - Chatbots Not even worth the energy in 95% of cases. Time far better spent doubling down on big wins. 💪
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George Dawson 🇺🇸
(@dawso007) reported
I use FB for a lot of networking and experimental writing but there seems to be a chronic problem with hackers using FB messenger. FB doesn't seem to be too interested in fixing this. Any solutions short of just leaving FB?
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Deondra
(@DeondraLaseia) reported
@IPSYCare @chubbeebunny @IPSY CAN I GET SOME HELP FROM YALL PLEASE ?? Why aren’t y’all answering? Facebook messenger, Instagram DM, here, email!! No one is responding and it’s been over 24hrs that I’ve been reaching out for help!!
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Jenni Brown 🍉
(@madebyjenni) reported
New twist to 2021 is that I've accidentally become a customer service rep for a shutter company. After they blocked me for politely asking where my order was (privately, on FB messenger), I left a review. Other people are messaging me about it since the company is ignoring them.
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MichaelP
(@mikedaddy) reported
@EPAULET you guys alive? Been emailing, Facebook, email, website. No answer. Need to do an exchange. Fb Messenger faster per your site. Crickets. Help! You guys shut doors for good?
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J
(@jadbech) reported
So this morning i had a problem with my i qos and tried to contact the company and after 1h of redirecting me to their Facebook messenger and after meaningless questions they replied that they don't fix i qos and my warranty has expired and nothing can be done
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Casey K0ci aka Eris 🖕🖕🍀🍀
(@jezabelle_bitch) reported
from
Steubenville, Ohio
So how about this ****, last night, my brother's dad messaged me on fb messenger. (No phone service) and said whats up and we were bullshitting. I had asked him if he was gonna help me pay my bill like he had asked me and brought up.
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Jess
(@MissAviatrix) reported
Wait, how long has vanish mode been a thing on FB messenger, and why did FB invent a feature specifically to help people cheat on their significant others???
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Monsoon
(@MonsoonUK) reported
@veronique_black Hi, please be advised that we don't offer an instant chat service. Our CS team can be contacted via email, calls, Facebook messenger and WhatsApp. Many thanks, Monsoon
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Hannah McPhilimey
(@HMcPhilimey) reported
@NewLookHelp I have sent so many tweets, DMs and now trying to use Facebook Messenger to get someone to assist me - I understand you are busy but this is laughable, I have been trying to get someone's help for 2 weeks!!!!!!!
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ah yeh.
(@farisaidilmd) reported
@Celcom If forgiveness can solve the problem, i already accept your apology. How do i use the FB messenger without fast connection?
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Maureen Hall
(@Moseyj50) reported
@MissS_Help still waiting for my refund for order number, have emailed, tweeted,Facebook messenger, help! ¡!!!!!!
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kate_d
(@kate_d72) reported
@HabitatHelp I placed an order 4 weeks ago and I’m still waiting for it (I was given a 2 week delivery window). I’ve followed up with a phone call, live chat, Facebook messenger and Twitter and no reply/update. Terrible customer service!
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GlasgowLad93
(@RobertGlasgowL1) reported
alright troops i need abit of help here i have been sent a video on fb messenger but when i play the video i dont have any sound, it is the same on the fb app on my phone aswell as pc, and before any smart arse comments yes my volume if turned on!!! plz help team
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Carlos Terminel
(@CTerminelDesign) reported
@bob_burrough Sharing basically any link through Facebook Messenger. All of your contacts shift down once the preview finishes loading (usually takes between 1 and 3 seconds), causing you (me) to accidentally send it to the next person up on the list. Drives me nuts.
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Necie Bennett
(@NecieBenwa) reported
@SBLW_LLC , I'm trying to figure out why I can't receive a response about not receiving my order via email or FB messenger? I have been a long time customer and really don't understand the lack of customer service.
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Ben Greenberg
(@RabbiGreenberg) reported
I'm now actively using Discord, Telegram, WhatsApp, Slack, and FB Messenger to manage communications with different people/communities. Please, send help. 🤯
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Ronan Hederman
(@rhphotographyie) reported
@SkyHelpIreland just spent 15 mins filling out all my details on your Facebook messenger to then find that the service is closed.... Your wait times are ridiculous for cancellation...