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Facebook Messenger status: messaging issues and outage reports

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Full Outage Map

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Problems in the last 24 hours

The graph below depicts the number of Facebook Messenger reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Facebook Messenger. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Facebook Messenger users through our website.

  • 36% App Crashing (36%)
  • 25% Glitches (25%)
  • 23% Messaging (23%)
  • 8% Connection (8%)
  • 6% Sign in (6%)
  • 2% Multimedia (2%)
  • 1% Video (1%)

Live Outage Map

The most recent Facebook Messenger outage reports came from the following cities:

CityProblem TypeReport Time
Atlanta Sign in 11 hours ago
Kirchen App Crashing 1 day ago
Indianapolis Messaging 2 days ago
London Messaging 3 days ago
Township of Evan Sign in 4 days ago
Columbus Messaging 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • A_Fine_Rosey
    Matt Rise (@A_Fine_Rosey) reported

    @SChristyJones FB messenger is absolutely horrendous btw! How do you lock it down. I dabbled with an apple device, that seams better but android but haven't tried to install it in a while.

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @JeffPoy23 @enjoyGLOBE Oh my, I hope they can already do something about it...just keep in touch with them through their FB Messenger account or GlobeOne app HELP...who knows, they are already working on it, and you'll be surprised by the good result on your signal...

  • amyharwood5
    Amy Harwood (@amyharwood5) reported

    @HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞

  • HJay03
    JayH (@HJay03) reported

    @Metro_Fibre we have been down with no internet in Lonehill since last night with no one answering calls, support chat, WhatsApp and no actual feedback on FB Messenger. This is affecting a large area and we would@like to know when this will be resolved please. 2 tickets open

  • theshelleywalsh
    Shelley Walsh (@theshelleywalsh) reported

    @Ammon_Johns @GuideTwit Does that mean your FB messenger is also down?

  • Brianbgood
    Brian (@Brianbgood) reported

    @Allegiant I am a Allegiant MC holder. The chat on your website has never worked and no one will answer the 702 #. I have serious concerns about this card but literally can’t find the answer in the FAQ and there’s no one to ask.. even tried FB messenger… help!

  • Tifekeys_
    Tife (@Tifekeys_) reported

    @gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app for 2days now and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service..

  • DiMatteoNdSuch
    Mike D (@DiMatteoNdSuch) reported

    @YahooCare @PaulBou78545313 Hello, I am having the same issue and already reached out to Yahoo via facebook messenger with no response

  • MariaFlikkema
    Maria Flikkema (@MariaFlikkema) reported

    Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support

  • AMOLS333
    GOD (@AMOLS333) reported

    @AmreliaRuhez check your DM and Facebook messenger. I asked you for help but u still not responded. I was getting fake messages from your ID Till the time you don’t reply I won’t watch any of your videos 👍🏼

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    Help! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook

  • DarwinsFire35
    Darwin (@DarwinsFire35) reported

    @easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?

  • faerybhee
    Faerybhee (@faerybhee) reported

    Facebook Messenger, Whatsapp, Viber, Instagram messages, Twitter, Telegram, texts, and if it calls for desperate actions, a phone call. When one friend would not even reply or communicate that poses a problem. There were times we had to go to their places to check on them.

  • plwtexas
    Oakmere Shanan (@plwtexas) reported

    My sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.

  • xxx_kimbo_xxx
    Kim (@xxx_kimbo_xxx) reported

    UPDATE: Due to an influx of bot accounts trying to infiltrate the THH Facebook Group, we have now closed membership requests. Please DM me directly to report any problems relating to the group, as FB messenger is still not working properly. Thanks all.

  • RossB1987
    Ross Barker (@RossB1987) reported

    @British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……

  • JusonPaul
    Paul Juson (@JusonPaul) reported

    @DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!

  • dweitz66
    Dave Weitz (@dweitz66) reported

    @Ticketmaster_NZ I have been trying desperately to reach someone there all week about a ticket transfer issue. Have tried emailing, FB Messenger, and now Twitter. Could someone please DM me so I can get this resolved?

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    @Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.

  • GG4424
    GG (@GG4424) reported

    I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

  • mamoribaek
    MAMORI 'ㅅ' BAEK (@mamoribaek) reported

    "anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger"

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.

  • romeo_yyz
    Rom (@romeo_yyz) reported

    @SwoopAirline cancels my flight from VAR to YYZ due to IT issues, seems their customer service is also experiencing degraded service cause I ain't getting any response to what to do tonight, where to go. Common answer your emails or Facebook Messenger bc you don't have a 📱🤳

  • KarenzBotz
    Fun with Bots (@KarenzBotz) reported

    A great plume of the case of a Facebook Messenger app, Woebot users chatting to the service of help: cognitive behavioral

  • CoolSocksBabe
    Cake Pop (@CoolSocksBabe) reported

    Is anyone else experiencing an issue with @Facebook messenger where a message goes unread for hours but then when the person opens it, it says they read it at the same minute you sent it?

  • NcWI43
    Nick (@NcWI43) reported

    @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

  • Tifekeys_
    Tife (@Tifekeys_) reported

    @gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service

  • TheGrainiac
    naked and famous (@TheGrainiac) reported

    Just got a reply on FB messenger from a message I originally sent 4 1/2 years ago so help me God.

  • _quickdraw
    Quickdraw (@_quickdraw) reported

    @tjm585 @MarchingWith7 Google even recently engineered the Messages app on its own side to fix the way iMessage spammed emoji-reacts into mixed-OS group chats, since Apple refused to do so. IDK, I've got Discord, Signal, Slack, FB Messenger. It's 2023, SMS / anything adjacent = no use-case for me.