Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • hershy_mandel Hershy Mandel (@hershy_mandel) reported

    @milesplit @GarminFitness The GPS on my 625 watch stopped working, do I have to buy a new watch or will Garmin give me customer service and try to resolve the issue

  • KhadijaHegazy Khadija (@KhadijaHegazy) reported

    @GarminFitness hello, my watch suddenly stopped syncing to garmin connect app since yesterday morning. I have a fenix 5. Please help

  • 0_0_0_8_8_0_0_0 Marcus Aurelius (@0_0_0_8_8_0_0_0) reported

    @SigO26BVelma @Apple @GarminFitness I'm sorry it's not working out for you like you had hoped.

  • matsher75 Mat Sherlock (@matsher75) reported

    @GarminFitness @GarminUK can I get some support for my Fenix 6S issues please. Your online support team are failing to recognise there is an issue with devices ability to accurately track my distance - its 60-90m out on a 4K run!!!!

  • Rolandschoeman Roland Schoeman (@Rolandschoeman) reported

    @Garmin @GarminFitness hi guys. Trying to reach you regarding the excessive noise on a fenix 6s when messages etc come through. Have DM’ed. looking through forums this seems to be a common issue.

  • DBroadribb Dave Broadribb (@DBroadribb) reported

    @Mirindacarfrae @itskennywithrow @GarminFitness Always swim with mine although some models are terrible for GPS tracking in open water.

  • rebicca Rebecca Spencer (@rebicca) reported

    @SleepAndSports @GarminFitness should hire @SleepAndSports to fix sleep accuracy!

  • yayitaflorez Johanna Flórez (@yayitaflorez) reported

    @Garmin @GarminFitness worst service! Delivery

  • PrettyLilMudder Montana Ross (@PrettyLilMudder) reported from Virginia Beach, Virginia

    Anyone else having trouble with @GarminFitness not uploading running stats? Is there another outage or something?

  • rkmazer Rafe Mazer (@rkmazer) reported

    @bikeshopgirlcom @GarminFitness I have had one of my worst product experiences with this watch. Bought b/c links to Spotify, and it fails to download podcasts at least half the time. Have had to get watch replaced, and endure hours of customer care over and over. Sadly I think won't ever do Garmin again

  • stakx stakx (@stakx) reported

    @bikeshopgirlcom @Apple @GarminFitness wow. i used garmin device a few yrs ago, and it was terrible: software not v intuitive, difficulty connecting to bluetooth, problems uploading to Strava. sounds like they made big improvements on software?

  • zbrando Brando (@zbrando) reported

    Dear @Garmin the SpO2 readings on the Vivosmart 4 are constantly low and seems a known problem. Is it possible to have a firmware update to solve this? Thanks. @GarminFitness @GarminUK

  • AliceJBgt Alice Bourgeoisat (@AliceJBgt) reported

    @dragonending @GarminFitness thanks for the report. I have had the same problem since this morning. (France)

  • matsher75 Mat Sherlock (@matsher75) reported

    I have a Fenix 6S that is averaging 100 meters out over a distance of 2.5 miles. @GarminFitness @GarminUK your support teams don’t think there’s anything wrong with the device?! Can someone please help…

  • MelSunglasses SunglassesMel (@MelSunglasses) reported

    @GarminFitness how can i buy a replacement strap for my Garmin Approach S20, the clasp has split and broken?

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