Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Maldonado, Departamento de Maldonado | 1 |
Vergèze, Occitanie | 1 |
Caen, Normandie | 1 |
Toronto, ON | 1 |
Zhaojiapeng, Hebei Sheng | 1 |
Aubusson, Nouvelle-Aquitaine | 1 |
Vienna, Wien | 1 |
London, England | 1 |
Mountain View, CA | 1 |
Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
Santo Domingo, Distrito Nacional | 1 |
Bristol, England | 1 |
Clearwater, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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tom w wolf (@tomwwolf) reported
RE:Fitness wearables. I have been a longtime fan of fitness wearables, starting with a @GarminFitness Vivosmart in 2015. By the end of 2016 I had switched to a @Fitbit for two reasons: 1) Multiple broken Vivosmart display failures and resulting replacements, 1/8
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Amy Whitlock (@mentalmom76) reported
For those of you with a syncing issue on your Versa 2 since the app update a few days ago, trying to work with @FitbitSupport is a waste of your time. Following is the their final reply and my response. I think I will look at the @GarminFitness #versa2
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sanguinesongs (@sanguinesongs1) reported
@GarminFitness Hello! Any info or links that help new users understand how you calculate things like Calories burned, Wattage etc? Just picked up a 530 for my bike and want to get a better understanding. Right now it's doubling the calories that other apps say I used. Thanks!
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lankanbyblood (@lankanbyblood) reported
@Garmin @GarminFitness I am so disappointed with the Battery Draining so fast on my Vivo Active 3 ! Evenna software update couldn't resolve this problem for me as yet and its been a long time ! Is there anyway that you could help me out with this problem ?
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DJ Steph Floss (@djstephfloss) reported
Anybody work for, or knows anyone who works for @GarminFitness ???? I need help ASAP!
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Rich Cleverley (@richclever) reported
@GarminFitness It's back up now. The issue was 2 days ago so you've obviously fixed something since then.
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Joe Chidzik (@joechidzik) reported
@GarminFitness Very happy with my VivoActive 4 but for one issue. When an activity appears as complete on my phone, it opens the app right into the activity screen. I expect the back button to go to app homescreen, instead it just closes the all which seems unexpected behaviour
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Michael Arter (@Michael_Arter) reported
@GarminFitness 1/2 hi guys . I’m swimming with a Vivoactive 4. Quite often it miscounts a swimming lap - either misses one or adds an additional . I had an Apple Watch for years and this was never an issue. Why doesnt your software include sanity checks .
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Tom Storr (@storr_tom) reported
@GarminFitness Hi, my Fenix 6 has stopped pairing with my phone. Bluetooth on phone works with other devices and weirdly the app recognises the watch, just doesn’t complete the connection. Tried turning off and on etc. Can you help please.
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Charger Rod (@rodduke) reported
@Garmin @GarminFitness how can I find help to cancel watch faces - and payments - where the watch does not work. Sent email. But no help.
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Sujoy Chakraborty (@Iam_Sujoy) reported
@GarminFitness your gps tracking is again an issue. Similar to the one we faced on 1st Jan 21. Please get it fixed.
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Joe Chidzik (@joechidzik) reported
@GarminFitness Thanks! This happens when I open the app from the upload notification. So issue occurs within the app
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Brett P (@btp34) reported
@GarminFitness Very poor planning and insight to have bigger bands available for other devices but not the Forerunner 45
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Patrice Phang (Bedford) (@PatricePhang) reported
@GenuinelyJo One last thing...if you decide to get a #Garmin watch, purchase a different band. The plastic/silicon bands #Garmin uses always irritate the skin on my wrist (rash), which was a well known problem with #Fitbits. @Garmin @GarminFitness has yet to address this sufficiently, IMO 😤
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Dr. Ben Emmons (@BenEmmons) reported
Hello @GarminFitness my forerunner 735xt keeps coming up blank after a run. I just went for an easy run at it had my heart rate over 193 bps somethings wrong with my watch help! #runnerproblems