Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tlalnepantla, MEX | 1 |
| Moûtiers, Auvergne-Rhône-Alpes | 1 |
| Pelabravo, Castilla y León | 1 |
| La Laguna, Canary Islands | 1 |
| Toronto, ON | 1 |
| Haugesund, Rogaland Fylke | 1 |
| Ashburn, VA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Pau, Nouvelle-Aquitaine | 1 |
| Gap, Provence-Alpes-Côte d'Azur | 1 |
| Sanford, FL | 1 |
| Carcassonne, Occitanie | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Le Conquet, Bretagne | 1 |
| Toulouse, Occitanie | 1 |
| Mocejón, Castilla-La Mancha | 1 |
| Berlin, Land Berlin | 1 |
| Thornton, CO | 1 |
| Nürnberg, Bavaria | 1 |
| Omaha, NE | 1 |
| Eutin, Schleswig-Holstein | 1 |
| Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Mc Ginley
(@pmcginley10) reported
@DanWeeksMusic @GarminFitness I must invest in one, my Samsung galaxy watch is ****, wont sync with strava, cant download playlists from spotify so you end up going for a run with the phone still in your pocket, which is exactly why I bought a smartwatch...
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Terry Glazebrook
(@Trig0521) reported
@GarminFitness after some help please. My Fenix 5 + battery no longer lasts more than 12 hours, less if I do activity. I’ve reset to factory settings, turned HR monitoring off and changed the backlight settings but to no avail.
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Oliver Newton
(@OliverN28814071) reported
@GarminFitness my phone and fenix 5 won't sync. I have Bluetooth on both devices and have switched off and on again etc. Is there an issue?
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MR PORTER IS A HUGE FRAUD
(@GRACIEMANSI0N) reported
@GarminFitness what a moron. you didnt put together ****. you're like a mentally delayed child trying to glue magnets together. freaking pathetic POS. Everyone knows your watch is absolute ****, stop trying, your product sucks, you live like its 1990. go F yourself
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christopherturkesq
(@christurkesq) reported
@GarminFitness why is my garmin connect app automatically logging me out all the time? Does the app need a bug fix?
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Todd Rich
(@hcir69todd) reported
@GarminFitness 2/2, so, my expensive Instinct Solar is really functioning like my old Timex w a GPS. Trouble shooting on the website does nothing to fix the problem. I just can’t trust this device which is sad bc it looks great.
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Esther
(@Esther_Leighton) reported
@GarminFitness @CounsellorNLond Happy to talk but this isn’t the issue. The problem is that the cycle thing doesn’t/can’t do running inputs (like foot power meters) but arms don’t move so a ‘running’ watch is unsuitable. Basically, frame running is a cross between running and cycling. I’ll dm my email.
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Loryat
(@_Loryat) reported
@YourDevastator @GarminFitness She does look sick of my ****.
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David Rollo
(@iRollo) reported
@GarminFitness I’ve lost one of my Fenix 6 Pro watch band springs. I emailed you, yet no response… I need a replacement watch pin… can you help me get one?!#replacementparts
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Jędrek
(@jedrekjanek) reported
@GarminFitness hey, is there any global issue with the app? Watch is connected to the phone, but on the main page I see only pulse tab. No calories, no activities, no average steps and so on...
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Artful Badger
(@BadgerArtful) reported
@GarminUK @GarminFitness is there an issue with shipping at the moment? I ordered a strap nearly 3 weeks ago and have had no updates.
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EMGlotfelty
(@WinnerNTraining) reported
Thank you @GarminFitness for the #Forerunner645 because even when it tells me my performance is -5 at the start of the race, I don’t let it get me down and remember it also told me I had my highest ever VO2 max going into the same race.
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Desmond
(@DezzySama) reported
@Garmin @GarminFitness I need help with a broke device.
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Ainhoa Iglesias Díaz
(@iglesiasdiaz) reported
For almost 4 months I have been trying to get @Garmin to fix the issues I have with my Forerunner 935. 4 months later and they have not fixed the issue and have not offered a reasonable solution. Terrible customer service #garmin @GarminFitness
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Britto Robert
(@BrittoRobert2) reported
@GarminFitness There is an issue faved by users with the recent software update for VivoActive3 which has caused batteries to drain out within hours of charging. Hope @Garmin is aware and taking note of the situation to provide assistance
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