Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Blackwood, Wales | 1 |
| Blackburn, England | 1 |
| Sydney, NS | 1 |
| Southampton, England | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Guny, Hauts-de-France | 1 |
| Tlalnepantla, MEX | 1 |
| Moûtiers, Auvergne-Rhône-Alpes | 1 |
| Pelabravo, Castilla y León | 1 |
| La Laguna, Canary Islands | 1 |
| Toronto, ON | 1 |
| Haugesund, Rogaland Fylke | 1 |
| Ashburn, VA | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Pau, Nouvelle-Aquitaine | 1 |
| Gap, Provence-Alpes-Côte d'Azur | 1 |
| Sanford, FL | 1 |
| Carcassonne, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mat Sherlock
(@matsher75) reported
Hi friends at @GarminUK @GarminFitness @Garmin any sign of when I’ll get the accuracy issues on my Fenix 6S resolved? Issue raised 16/10/21 (149 days ago) The data you requested for testing shared 13/02/2022 (29 days ago) Any chance of a fix sometime soon? #fenix6 #fenix6s
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (156 days ago) Data you requested for testing shared 13/02/22 (36 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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natasha.
(@nhughes1020) reported
The small child has been wearing a @GarminFitness tracker since Christmas 2020. He just looked down and the tracker fell right out of his band. This is wrecking his whole little 7 yr old day. 😩
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OnionWeed
(@OnionWeed) reported
@gsvalentine @GarminFitness same here. glitch earlier today (~10-11am Melbourne time). Now unable to get to garmin connect to check my stats.
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (158 days ago) Data you requested for testing shared 13/02/22 (38 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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Mat Sherlock
(@matsher75) reported
@GarminUK DM’ed… please let’s find an answer… 149 days to fix an issue like this is disgraceful customer service.. if you can’t fix it give me a device that works and that can accurately track my distance! @GarminFitness @Garmin
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Matt Sears
(@MattSears96) reported
.@garmin Connect web page keeps bouncing me back to login, both on Chrome and on Edge. Just me? @GarminFitness
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Katy Dickson
(@katy_dickson) reported
Hi @Garmin @GarminFitness @garminau hoping someone can help me resolve a charging/battery issue with vivoactive4s. Chat not available and left endlessly on hold when I call.
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El Lul Randum
(@ArmyInvoice) reported
Dear @GarminFitness - changing the band design on the fenix sapphire solar 7s from the 6s so users are more limited in aftermarket bands is a garbage move. Your bands are trash and now I have less options to replace it. Lame.
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (160 days ago) Data you requested for testing shared 13/02/22 (40 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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Quip Witted
(@QuipWitted) reported
@MrWilson @GarminFitness I have a Garmin Vivoactive HR that is nearly 6 years old and never had an issue. It uses the four brass contacts, something similar on the Fenix?
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Clive Donaghue
(@clivemd) reported
@GarminFitness Hi, it resolved itself so I think it may have been a temporary app / data problem rather than a source device issue. However FYI it’s a Garmin Fenix 6 Pro
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MegOmyeggo
(@earlyaprilfool) reported
@GarminFitness I really need to know if you support #NightShift before I plunk down a bunch of money for one. I have found forums, with the newest entries being from 2 years ago, but people are saying the forerunner and the Venu don't work for #NightShift is this still true?
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Bertie B
(@bertie_bhoy) reported
That's my second VivoActive 3 stopped working in 3 years - the last time @Garmin @GarminFitness @GarminUK told me as I was 2 weeks outside warranty I would have to buy a brand new one. Wont be doing this time. Terrible.
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JustinB
(@AWildPossum) reported
@GoFahr @GarminFitness same problem here...
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