Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • KPGreensboro Keith G. (@KPGreensboro) reported

    @GarminFitness I really want to like your watch but you’re batting 0% in 4 measured marathons and a trail 50 miler YTD. 3 marathons were all 1/2 mile short and the trail 50 showed at over 57. Worse yet, in Boston I had to use stopwatch after not getting signal. How do I fix this?

  • tortadetortuga WB (@tortadetortuga) reported

    In contrast, ages ago when I had an issue with one of our Garmins, it was two minutes on the phone with a customer service agent to get resolution on the issue. Never buying a non-@GarminFitness watch again.

  • the_compiler Florian Bruhin (@the_compiler) reported

    @Garmin @GarminFitness @letsencrypt To add insult to injury: With Wireshark, I see an "Unknown CA" TLS alert from the watch. Their API for HTTP requests does have a -1001 error code for "secure connection required" (which at least seems to be *somewhat* of a match), but what does it return? A HTTP 404 error. 🤬

  • Levington24 Paul Newman (@Levington24) reported

    @GarminFitness Lots of bruising/swelling. No internal bleeding, nothing broken. Varia & 520 plus undamaged.

  • biqua Biqua Biquason (@biqua) reported

    So I'm guessing the link between @GarminFitness and @Strava is down? Activity hasn't synced to Strava hours later, but did sync to another platform.

  • bananalentils Anna Lenti (@bananalentils) reported

    @GarminFitness my forerunner watch did not seem to survive the latest update. Even though it is clearly connected to my phone bc I’m receiving notifications the screen is frozen on the little transferring data icon. Restarting doesn’t work. Help?

  • JMHeffren JMHeffren (@JMHeffren) reported

    @GarminFitness your virtual partner is the worst! Suffered a catastrophic tire failure on today's ride and the SOB rode on without checking to see if I could continue. 😜

  • JMHeffren JMHeffren (@JMHeffren) reported

    @GarminFitness The most recent map update seems to have corrected the problem.

  • arkiema Mark Cannon (@arkiema) reported

    @killianbyrne @GarminFitness Running in between injuries and ailments but mostly cycling. That’s the issue I’ve had a few times, time stops randomly but can’t seem to pinpoint any particular reason. I’m probably not getting the most out of the watch yet.

  • Pranav_ Pranav (@Pranav_) reported

    @GarminFitness The issue seems to have resolved itself, when I wrote this tweet my device was brand new out of the box. I think the bank needed some breaking in. All good now!

  • stuarthurwitz Stuart Hurwitz (@stuarthurwitz) reported

    @GarminFitness Hi. My Garmin connect app is not showing any of the graphs or charts for the last three activities. I have deleted and re downloaded the app. How do I fix this glitch? My Garmin is an Epix 2. It is a bit annoying to be honest

  • chasingtheshade Enelia (@chasingtheshade) reported

    @JoyKranefuss @GarminFitness Nope. Even from the start it had me going super-fast and then randomly it would drop down the pace. My map is completely off, too…it had me starting and finishing several miles away from where I actually did the workout.

  • TiredRotini Tired Rotini (@TiredRotini) reported

    @GarminFitness can you help with my issue? It has been another 5 days…body battery only goes up if the watch charges overnight. If I had this low of a “body battery” for two weeks, I should be exhausted. Again, it’s a brand new Lily.

  • GrantNwbuckeye Michael Grant (@GrantNwbuckeye) reported

    @TheTonyaRussell @GarminFitness I have had this issue too - can you help Tonya??

  • davethearmystud Davethearmystud (@davethearmystud) reported

    .@GarminFitness the #vivoactive4 is janky as hell. I constantly get errors about storage, the watch shuts down, and never syncs. Trash. Mines likes 2 months old...and I want my money back.

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