Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Thornton, CO 1
Nürnberg, Bavaria 1
Omaha, NE 1
Eutin, Schleswig-Holstein 1
Noida, UP 1
Annonay, Auvergne-Rhône-Alpes 1
Essen, NRW 1
Bury, England 1
Sommerviller, ACAL 1
Maldonado, Departamento de Maldonado 1
Vergèze, Occitanie 1
Caen, Normandie 1
Toronto, ON 1
Zhaojiapeng, Hebei Sheng 1
Aubusson, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • tdkrone1 wingman101 (@tdkrone1) reported

    In today's world, we are paying more than ever for products. In less than two years I have gone through two Fitbits. What a terrible product if cannot last more than 12 months. Who would to show me there is better device?? @fitbit @Samsung @GarminFitness

  • B_Rad50 Bradley Williams (@B_Rad50) reported from Bloomfield Township, Michigan

    @GarminFitness Garmin Connect is not syncing activities, steps, sleep, etc. Is the app down or not working? Any info would be helpful. Thanks.

  • beer_int_cellar Rob C (@beer_int_cellar) reported

    @GarminFitness is there a problem with your service today? Can’t get my GarminConnect app to work properly and your site is down

  • akberens Andy Berens (@akberens) reported

    Why is @Garmin and @GarminFitness customer support worse than the cable industry? #garbage #fail

  • maikismi maikismi (@maikismi) reported

    @GarminFitness what’s up with the bad customer service and lack of quality in #Vivofit4 product?

  • Micro_Amanda Amanda (@Micro_Amanda) reported

    Why did the battery suck so bad on my @GarminFitness watch? Seriously, it doesn't last more than a day and a half.

  • ThoughtsByRandy Road Rage Randy (@ThoughtsByRandy) reported

    @meganxmackay @Garmin @GarminFitness its been very bad. my fr945 has had three activities not even remotely close in the last week. i ran 21 miles and it was spot on so idk. its frustrating

  • TymrukAurelie Aurélie Tymruk 🇺🇦 (@TymrukAurelie) reported

    @GarminFitness @MariaLangholz I have got the same problem…

  • CarriePurdom 🌱Carrie Purdom (@CarriePurdom) reported

    @GarminFitness I've already been in touch, you don't know how to fix this.

  • Pranav_ Pranav (@Pranav_) reported

    Hey @Garmin @GarminFitness recently purchased a Fenix 7, and absolutely love it. However I'm having an issue with the band, where it irritates my skin, any suggestions?! I'd love to try another material band but damn your bands are quite expensive.

  • runslowrunlong Christine Olson🍀📷🏃‍♀️ (@runslowrunlong) reported

    @GarminFitness Garmin Connect app says I need internet connection to get Insight comparisons to all other Garmin users. I HAVE AN INTERNET CONNECTION!!! Please fix this.

  • smmartin330 Stephen Martin (@smmartin330) reported

    I've found someone's very expensive @GarminFitness Fenix 5 watch, and very much want to return it to the owner, but Garmin refuses to help. I am offering to pay to ship it to @Garmin for them to turn around and ship it to the owner, but they are refusing.

  • nikeshkm Nikesh (@nikeshkm) reported

    @GarminFitness I regularly clean the band and as such there us ni dirt or debris thats stuck around the wrist. I dint wear the watch for few days to heal the skin burn. And then i only wore it during day time, it dint cause any issue. But i wore couple of days 24x7, and skin burn appeared again

  • mypifi mypifi (@mypifi) reported

    @FitbitUK It's finally worked today, just wanted to get my data for past 12 months to take with me to @GarminFitness it's a shame we have had to part company but your app is so buggy and watch features limited I need something that's more reliable.

  • thesmartcheese Thesmartcheese (@thesmartcheese) reported

    @GarminFitness my watch's GPS is perpetually broken, I've tried all your fixes from the website. I want a new watch. How can this happen? I'm not paying another $200

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