Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Blackburn, England 2
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • NBomb_Plus Nick - K= Δ (@NBomb_Plus) reported

    @GarminFitness Hi guys, my move bar no longer shows up - hasn't for a few weeks now at least. Is there some way I can fix this?

  • missmarycox Mary Cox (@missmarycox) reported

    @TheTurkishLife @Garmin @GarminFitness "Garmin shaming" makes me depressed. I'm constantly underachieving while recovering my broken leg.

  • Garmin_India Garmin India (@Garmin_India) reported

    @kushal297 @Garmin @GarminFitness Hi Kushal! You can connect with our Toll-Free Number: 1800-121-00-1818 if the problem continues.

  • patrickconnally Patrick Connally (@patrickconnally) reported

    @GarminFitness @NikeService @garminconnect this issue occurred again today. I completed a run, synced to my Garmin app/service, & the run has not synced to the Nike Run Club app (after 30 minutes). I have already dis, & re, connected the two services and syncing the data w/ no result.

  • EugeneDayDSc T. Eugene Day (@EugeneDayDSc) reported

    Man I don’t know why I bother paying attention to @GarminFitness’s algorithms. As I improve, objectively getting faster and running further, their algorithm *invariably* tells me I’m “unproductive” and losing fitness. It’s GARBAGE.

  • AimsHewitt Amy Hewitt (@AimsHewitt) reported

    I need some (boring) help. #garmin Venu SQ or #Fitbit Versa 3? (@GarminFitness @FitbitUK )

  • Erob2424 eric robinson (@Erob2424) reported

    @GarminFitness you guys running slower then usual? Just did a 16km run on zwift and it shows up on strava but not loading to Garmin (tried disconnecting and reconnecting) just wondering if the server was backed up or something

  • Chaas1911 Charlie Haas (@Chaas1911) reported

    @GarminFitness my forerunner 235 keeps disconnecting Bluetooth from my iPhone. Is this a garmin issue or an iPhone issue?

  • jackjaackjack jack (@jackjaackjack) reported

    @GarminFitness why won't my fenix 6x pro connect to my phone anymore? OnePlus 7t. Please help, hugely irritating.

  • Logun0 Logun (@Logun0) reported

    @ianloughead @MobileSyrup Possibly because of a problem with the quality of @GarminFitness devices. My $1,000 Fenix 5x didn't last even 3 years. My wife's lasted 2.5. Their support said they could sell me one previously broken and fixed (refurbished they called it). I'll never buy another one ever again

  • Esther_Leighton Esther (@Esther_Leighton) reported

    Dear @garminfitness there’s a lot wrong with the world. One thing is that your edge cycle computers don’t understand the disability sport Frame/RaceRunning. Please fix this so that I can get the geeky joy of stats telling me I’m an improved runner, rather than a rubbish cyclist.

  • 123BruceLee7 Mr Lee (@123BruceLee7) reported

    @GarminFitness @GarminUK HELP!! My 235 has all of a sudden started significantly under recording calories

  • JTCrad James Craddock (@JTCrad) reported

    @GarminFitness is there a problem with the Garmin Coach? I’ve tried to set up a 5k run but the workout schedule is not populating.

  • jayrobWL Jay Robinson (@jayrobWL) reported

    @GarminFitness my forerunner 235 freezes alot lately. I then have to power it fully down and restart and then it wipes out all my steps for that day. I have to find satellites to get the right time and it automatically drains my battery by 30-40%. Suggestions on a fix?

  • rdioshenanigans Shannon Geis (@rdioshenanigans) reported

    @GarminFitness Ok, it’s just a much slower pace, to the point where it’s hard to run that slow.

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