Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Anderlecht, Bruxelles-Capitale | 1 |
| Atlanta, GA | 1 |
| Portsmouth, England | 1 |
| Montréal-la-Cluse, Auvergne-Rhône-Alpes | 1 |
| Prague, Hlavní město Praha | 1 |
| Boulay-Moselle, ACAL | 1 |
| Lille, Hauts-de-France | 1 |
| Brough, England | 1 |
| Exireuil, Nouvelle-Aquitaine | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Paris, Île-de-France | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Rivol
(@AliRivol10) reported
@Jaime_Rivera @GarminFitness @Garmin If you watched "The Quantified Scientist " YouTube channel you would know how bad the sensors are in Garmin watches they are far from accurate ..
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GeWilli
(@Ge_Willi) reported
@JohnnyCRockets @Garmin @GarminFitness I'd be all in with a slightly larger head unit if that space was used for photovoltaics. Would be pretty revolutionary for long events, could really help with range anxiety.
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Walker James
(@WalkerJ67835796) reported
@james_run_james @GarminUK @GarminFitness SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying
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Stephen Martin
(@smmartin330) reported
@GarminFitness @Garmin We found a Fenix 5, powered on and working but with low battery, washed up on a beach in Hilton Head. Can you help us track down the owner by serial so we can return it?
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Andy Berens
(@akberens) reported
Why is @Garmin and @GarminFitness customer support worse than the cable industry? #garbage #fail
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Neil Owen
(@Neil1Owen) reported
@GarminFitness I’ve not had any issues importing a GPX file until today. Is there an issue with importing currently?
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Kelly (she/her)
(@KellyKnowsAll) reported
Me: Wake up at 4:30 and hit the gym hard. Get home, get the toddler up and ready, hustle, chug some coffee, sit down at my computer to get started with my job, already exhausted. My @GarminFitness watch: Time to get up and move! No, no Garmin, you know what?!?! 😡
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Abhishek E S
(@esabhishek) reported
@GarminFitness This did not work for me but Nike+ was able to fix it for me. Thanks for replying though!
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Dr Prateik
(@drprateikp) reported
Really shocked at this response! Why should I be expected to pay for a product of shoddy and poor quality @GarminFitness @GarminUK #garmin #running #docswhorun
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Thesmartcheese
(@thesmartcheese) reported
@GarminFitness my watch's GPS is perpetually broken, I've tried all your fixes from the website. I want a new watch. How can this happen? I'm not paying another $200
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edgarivan
(@edgarivan02) reported
@Garmin @GarminFitness 2 heart rate bands in one year, since the stopped working, and a watch that I have had for less than 2 years not working. Garmin whats going on with the quality? Only answer I got was “soak your watch in detergent” ##garminwatch
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Bobby Grangier
(@bgrangier) reported
@Garmin @GarminFitness I’ve sent a DM about a customer service issue. Phone line wasn’t much help. Can someone please check into this for me? Much appreciated!
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Luke Kains
(@lukekains89) reported
@GarminFitness So far I've seen it once. I don't think it's a major issue (I was being a little snarky/sarcastic). I do appreciate the awesome customer service though! Another fantastic reason to buy Garmin fitness trackers 💪
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Lalita
(@LLAmos) reported
@GarminFitness When will the outage be revolved?
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Christine Olson🍀📷🏃♀️
(@runslowrunlong) reported
@GarminFitness Garmin Connect app says I need internet connection to get Insight comparisons to all other Garmin users. I HAVE AN INTERNET CONNECTION!!! Please fix this.
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