Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boulay-Moselle, ACAL | 1 |
| Lille, Hauts-de-France | 1 |
| Brough, England | 1 |
| Exireuil, Nouvelle-Aquitaine | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Paris, Île-de-France | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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BenPsyc
(@BenPsyc33) reported
@Garmin @GarminUK @GarminFitness another day and another run I try to record a good time when running but I can't because the Venu software prefers me to know I have climbed 20 floors so I can't stop the timer. IDGAF!!! Someone fix this with an update. So annoying!
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Michael Grant
(@GrantNwbuckeye) reported
@TheTonyaRussell @GarminFitness I have had this issue too - can you help Tonya??
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shiptoaster
(@tadejtadej) reported
@dret @Garmin @GarminFitness Sounds like my vivoactive 3 experience. Replacing battery did not help me, but there are ways to downgrade the firmware if you take an old binary and hex edit the version to be above the latest one (also did not help lol)
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how_far_he_runs
(@how_runs) reported
@GarminFitness is having "server issues" again - Ransomware 2022?
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Brent C. Wilson
(@MrWilson) reported
@GarminFitness I have DM'd a few times in the past. It's the same problem as always: the cable doesn't make a good connection to the watch. I've had 7 cables over the lifespan of this watch -- 4 Garmin, 3 third-party. They all flake out eventually.
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Florian Bruhin
(@the_compiler) reported
@Garmin @GarminFitness @letsencrypt To add insult to injury: With Wireshark, I see an "Unknown CA" TLS alert from the watch. Their API for HTTP requests does have a -1001 error code for "secure connection required" (which at least seems to be *somewhat* of a match), but what does it return? A HTTP 404 error. 🤬
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Yoshia
(@coachyoshia) reported
@Garmin @GarminFitness actually just told me that if my very expensive watch and cycling computer was within 400’ of accurate elevation they are good with it. Shockingly bad product. Not even sure how they can call that elevation tracking. Hugely disappointed.
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Tarun Sharma
(@KiethSharma) reported
@Garmin @GarminFitness My Venu 2 Plus's automatic activity is not working from past several days. Could you please help?
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Amber Turnau
(@amberturnau) reported
@GarminFitness @Garmin I just updated the firmware on my 7s Fenix watch and Tides activity has disappeared. I can’t re-add it. Can you help?
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Tarun Sharma
(@KiethSharma) reported
@GarminFitness Auto activity tracking is ON and still it doesn't show up on my watch. Could you please help? @GarminFitness @Garmin
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Princess Protein
(@emsassman) reported
@Apple your series 7 watch is one of the worst ones I’ve owed. Can’t read through my tattoos and pauses randomly during workouts for no reason. I’ll be switching to @GarminFitness after this
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arpit kapoor
(@arpit_13) reported
from
Pura Sidhi, Uttar Pradesh
@GarminFitness Hi, The problem is not resolved yet.The kind of response I am getting from Garmin is pathetic.the watch is submitted at the reatil store Universal watch house,hazratganj,Lucknow.the representative of Garmin do not even care to collect it and check it at service center.
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Tim
(@The10HagEra) reported
@Garmin @GarminFitness Hi, when is the issue of my watch's display disappearing and needing a restart to show again going to be addressed? It's been happening since the last software update over a week ago and it's definitely not just me! #NotGoodEnough
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Heath Borders
(@heathborders) reported
@GarminFitness when a calendar event notification shows on my Pixel 6a (Running Android 13), my Forerunner 55 only shows "Calendar" with no notification information. I suspect this is an Android 13 issue. Please forward this to your Android team. I'm happy to test a fix for them!
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Montana Ross
(@PrettyLilMudder) reported
@badjulio @GarminFitness I don’t know how I used to run in WORSE every year when I lived in FL. This summer was my first up north and it’s bad.
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