Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackwood, Wales 1
Blackburn, England 1
Sydney, NS 1
Southampton, England 1
Grenoble, Auvergne-Rhône-Alpes 1
Guny, Hauts-de-France 1
Tlalnepantla, MEX 1
Moûtiers, Auvergne-Rhône-Alpes 1
Pelabravo, Castilla y León 1
La Laguna, Canary Islands 1
Toronto, ON 1
Haugesund, Rogaland Fylke 1
Ashburn, VA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Pau, Nouvelle-Aquitaine 1
Gap, Provence-Alpes-Côte d'Azur 1
Sanford, FL 1
Carcassonne, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Corvid189592286 this old crow corvid 19 (@Corvid189592286) reported

    @GarminFitness my HR monitor is showing some crazy numbers after a battery change. I’ve checked it alongside another device and it’s showing double my testing HR. Can we fix this?

  • lukekains89 Luke Kains (@lukekains89) reported

    @GarminFitness So far I've seen it once. I don't think it's a major issue (I was being a little snarky/sarcastic). I do appreciate the awesome customer service though! Another fantastic reason to buy Garmin fitness trackers 💪

  • runslowrunlong Christine Olson🍀📷🏃‍♀️ (@runslowrunlong) reported

    @GarminFitness Garmin Connect app says I need internet connection to get Insight comparisons to all other Garmin users. I HAVE AN INTERNET CONNECTION!!! Please fix this.

  • GeofW Geof W 🇱🇹 🇺🇦 🌻 (@GeofW) reported

    @GarminFitness my Fenix 6 connected to my iPhone 12 Pro (iOS 15.5) will show every single notification except text messages. I’ve checked and double checked all the settings. Help!

  • DrRichEx Richard Exley (@DrRichEx) reported

    As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?

  • MerylWinslow Meryl Winslow (@MerylWinslow) reported

    @Garmin @GarminFitness so glad I bought a new watch only for it to work worse than my last one. Thing is a damn lemon… can’t hold a charge for **** - drops 30% in a day

  • edgarivan02 edgarivan (@edgarivan02) reported

    @Garmin @GarminFitness 2 heart rate bands in one year, since the stopped working, and a watch that I have had for less than 2 years not working. Garmin whats going on with the quality? Only answer I got was “soak your watch in detergent” ##garminwatch

  • akberens Andy Berens (@akberens) reported

    Why is @Garmin and @GarminFitness customer support worse than the cable industry? #garbage #fail

  • Rob_Abbey Rob Abbey 🏳️‍🌈 (@Rob_Abbey) reported

    @GarminFitness @GarminUK - help with fenix 6 pro! Every time I start a run, a live track session starts and I have no idea how to turn it off. Looked in the connect app, watch/activity settings and google and can't figure it out. Thanks

  • JiminyPan new JiminyPanoz(tweet) (@JiminyPan) reported

    . @GarminFitness Android App is completely unable to load content after the latest outage here – it gets an error every 2 seconds trying to do so.

  • smmartin330 Stephen Martin (@smmartin330) reported

    @GarminFitness @Garmin We found a Fenix 5, powered on and working but with low battery, washed up on a beach in Hilton Head. Can you help us track down the owner by serial so we can return it?

  • dave_survival Running for Survival (@dave_survival) reported

    Hi @GarminFitness since I’ve upgraded watches, garmin connect isn’t changing time zones properly when I travel. Could you please help ?

  • MissKarebe Miss K (@MissKarebe) reported

    @GarminFitness what's going on with the app?? I can't upload my workout just my steps. Is this just an issue on the African market? Other friends have the same problem #globalrunningday

  • kaz_s800M KAZ (@kaz_s800M) reported

    @GarminFitness @garmin @GarminCycling On the Garmin Connect site, I zoomed the map to tried to find nearby courses. However, starting point icons are not appered in the zoomed map, and courses in unrelated locations are listed. Please solve this problem.

  • beer_int_cellar Rob C (@beer_int_cellar) reported

    @GarminFitness is there a problem with your service today? Can’t get my GarminConnect app to work properly and your site is down

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