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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • markymarc70
    Marc Acosta (@markymarc70) reported

    @GarminFitness Unfortunately that didn’t help me. Can you provide additional help?

  • iglesiasdiaz
    Ainhoa Iglesias Díaz (@iglesiasdiaz) reported

    For almost 4 months I have been trying to get @Garmin to fix the issues I have with my Forerunner 935. 4 months later and they have not fixed the issue and have not offered a reasonable solution. Terrible customer service #garmin @GarminFitness

  • thewharrier
    Chris Wharrier (@thewharrier) reported

    @GarminFitness @GarminUK I’m trying to create a Garmin connect account but unsuccessful. I have tried via the App and directly on connect website but nothing doing! Help!!

  • WinnerNTraining
    EMGlotfelty (@WinnerNTraining) reported

    Thank you @GarminFitness for the #Forerunner645 because even when it tells me my performance is -5 at the start of the race, I don’t let it get me down and remember it also told me I had my highest ever VO2 max going into the same race.

  • GRACIEMANSI0N
    MR PORTER IS A HUGE FRAUD (@GRACIEMANSI0N) reported

    @GarminFitness what a moron. you didnt put together ****. you're like a mentally delayed child trying to glue magnets together. freaking pathetic POS. Everyone knows your watch is absolute ****, stop trying, your product sucks, you live like its 1990. go F yourself

  • iRollo
    David Rollo (@iRollo) reported

    @GarminFitness I’ve lost one of my Fenix 6 Pro watch band springs. I emailed you, yet no response… I need a replacement watch pin… can you help me get one?!#replacementparts

  • chiragchaplot
    Chirag Chaplot (@chiragchaplot) reported

    @Garmin @GarminFitness hey guys, I just purchased the #Fenix6Saphire on Monday. The step tracker is horribly off. Without moving even 500 m it says I have covered 5500 steps. I think it’s broken. Please help.

  • espanol416
    🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦 (@espanol416) reported

    @GarminFitness This worked for me thanks ! Not sure why the app was down but yeah it seems be fine now.

  • runtommcquain
    Tom McQuain 🌮❤️ (@runtommcquain) reported from Parkersburg, West Virginia

    @StravaSupport help!! My @GarminFitness watch tonight showed an elevation gain of 1614 ft, Strava said 400. My friend who ran the same run as me his elevation game was 1216 ft and Strava cut part of his run out also but I should be at least 1,216 if you think about it .....

  • Dom_OD
    Dominic (@Dom_OD) reported

    @Garmin contacted Garmin Support regarding my 64sx GPS and had no response. Can you help? @GarminOutdoor @GarminFitness

  • robinruns912
    robin (@robinruns912) reported

    Have had my @GarminFitness for less than 2 months and the GPS is not working. So completely frustrated.

  • Meggzbeth
    Meggz* (@Meggzbeth) reported

    @GarminFitness the past week my pace data sporadically displays when I run. Any ideas how to fix this?

  • hcir69todd
    Todd Rich (@hcir69todd) reported

    @GarminFitness 2/2, so, my expensive Instinct Solar is really functioning like my old Timex w a GPS. Trouble shooting on the website does nothing to fix the problem. I just can’t trust this device which is sad bc it looks great.

  • markymarc70
    Marc Acosta (@markymarc70) reported

    @GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K.. Can you help?

  • StevenKJohnson
    Steve Johnson (@StevenKJohnson) reported

    @53viroqua @Garmin @GarminFitness That may be the problem. Feels like two incompatible systems, neither one all that good on its own, forced to talk to each other. Simple drag n' drop is so much better

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