Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 6 |
| Bordeaux, Nouvelle-Aquitaine | 3 |
| Blackburn, England | 2 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Milford, MA | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salisbury, England | 1 |
| Stoney Creek, ON | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jędrek
(@jedrekjanek) reported
@GarminFitness hey, is there any global issue with the app? Watch is connected to the phone, but on the main page I see only pulse tab. No calories, no activities, no average steps and so on...
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Danno
(@skinydan98) reported
Hey @GarminFitness - seem to be having an upload problem to both Connect & Strava - Edge 520, ride is on the device, "Upload Failed" Is something down? It'll keep and I can always take the ride off manually but...
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Heather
(@DznyGrlSD) reported
from
Citrus Ridge, Florida
Hey @GarminFitness my IndexS2 hasn't sync'd in a week. Help? @Garmin
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Richell
(@richell76) reported
@GarminFitness I’m having to soft reset my vivosmart 4 every few days to get my body battery to report correctly. Otherwise it only goes up and down about 15pts from 0.
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Marc Acosta
(@markymarc70) reported
@GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K. Can you help?
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BRY
(@Br17zle) reported
@GarminFitness my daughter’s Vivofit jr loses minutes everyday. We have to sync it every day. By the end of the day, it’s way off again. It’s only a month old. Please help!
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Kevin J DeBruin 🚀 ‘Vaccinated’
(@rocketdebruin) reported
So my @GarminFitness Venu detects “incidents” when I do box jumps but NOT my motorcycle crash. Hmmm seems like a fail to me...
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robin
(@robinruns912) reported
Have had my @GarminFitness for less than 2 months and the GPS is not working. So completely frustrated.
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Erik Heine
(@erikjheine) reported
@GarminFitness Yikes. I can’t even find the Twitter post I grabbed this from. I’ve fallen down in the job. Sorry. Please feel free to DM me.
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Tom McQuain 🌮❤️
(@runtommcquain) reported
from
Parkersburg, West Virginia
@StravaSupport help!! My @GarminFitness watch tonight showed an elevation gain of 1614 ft, Strava said 400. My friend who ran the same run as me his elevation game was 1216 ft and Strava cut part of his run out also but I should be at least 1,216 if you think about it .....
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MCT
(@TwinLensReflux) reported
@filmdevelop @GarminFitness My bad, I have the VivoSMART 4. A whole different kettle of fish.
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Shawn Thompson
(@SThompso12045) reported
@GarminFitness my watch isn’t counting steps and recorded a workout but no intensity mins. Is there a problem with the app for iOS and the new update?
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MR PORTER IS A HUGE FRAUD
(@GRACIEMANSI0N) reported
@GarminFitness what a moron. you didnt put together ****. you're like a mentally delayed child trying to glue magnets together. freaking pathetic POS. Everyone knows your watch is absolute ****, stop trying, your product sucks, you live like its 1990. go F yourself
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Jordan Dea-Mattson
(@jdeamattson) reported
Hey, @Garmin @GarminFitness how about giving me the ability to directly log Floors. Battery died and device did not count all the steps I did. My streak was broken…
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EMGlotfelty
(@WinnerNTraining) reported
Thank you @GarminFitness for the #Forerunner645 because even when it tells me my performance is -5 at the start of the race, I don’t let it get me down and remember it also told me I had my highest ever VO2 max going into the same race.
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