Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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joaquim
(@joaquimrosa) reported
@GarminFitness Garmin Connect goes down again! We are ridiculous. #fail
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Joseph Thomas
(@JTScatCat) reported
@markbacigalupo @fitbit @GarminFitness Nope. I'm an Apple person. I've thought about just breaking down and doing the Apple watch, but I can't bring myself to part with my regular watches. It's a real-life dilemma over here.
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Manuel Marques
(@manuelmarque) reported
Interesting to know if @GarminFitness watches take into consideration the weather when estimating VO2max from running/cycling activities... had my VO2max estimate dropped down earlier as 2nd half of my run had a slight headwind, and naturally HR went up as I maintained the pace!
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Cachetoncito
(@HeriLuna) reported
@Garmin @GarminFitness I have a problem with my Garmin Index.. no matter where is it, always show weight.. around 4 or 5 pounds.. when I got on it, of course the measures are wrong.. I already change batteries, reset all settings.. nothing, what can I do? Help!
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sheriffof0
(@sheriffof0) reported
@GarminFitness Sending my Second Vivomove 3 back to Amazon, this time for a refund. The analogue watch does not reflect the correct time! Even selecting manual doesn't move the dial. My first thought when I saw the hands moving each time the watch was raised was .... Problem!
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joaquim
(@joaquimrosa) reported
@GarminFitness Garmin Connect goes down again! We are ridiculous. #fail #garmin @garmin
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Jayesh Jain
(@jainjayesh) reported
@AbhinavAgarwal @GarminFitness Facing the similar problem. Grossly disappointed with the product.
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joaquim
(@joaquimrosa) reported
@Garmin Garmin Connect gets down again! We are ridiculous. #fail @GarminFitness
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Bob Forrest (God/man)
(@robertjforrest) reported
from
Lincoln, Nebraska
Forgot the watch: @GarminFitness Fenix5X ... which I have to confess is TERRIBLE at tracking HR during a workout
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Todd Scott
(@MeToddScott) reported
hey @Garmin @GarminFitness my vivomove hr I bought 8 months ago isn't charging. it has been a problem for the last couple of months and used the suggested cleaning of the connections. it worked for a while but now I can't get it to charge at all over the last month
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Lou ♥
(@lshaw88) reported
@GarminFitness Hi is Garmin connect down? My activity isn't uploading & seems to have vanished? Other than the steps which have transferred across from the walk?
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Honore Patty
(@heyitshonore) reported
@scurrilous_j @GarminFitness On mine, if I scroll to Training Status, hit start/stop, then use the down button twice (past VO2 status), it tells me how many I have left.
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Jim
(@GetUptime) reported
@GarminFitness When I try to login to garmin connect online, all of my information isn't there! I see all the info on the mobile app, and all my data passes through to Strava ok, but for some reason I can't see any data online. What am I doing wrong? :-(
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Murry Anne
(@MurrysWorld) reported
Hi @GarminFitness and @Garmin, I bought a smartwatch last spring and it’s not working properly. I visited the website and the support page wasn’t very helpful for this situation. I’d appreciate it if you could reach out to me.
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Reid Conti
(@reidconti) reported
I'm pretty sure the worst part of taking an FTP test is trying to remember how ******** to change your FTP settings in @Garmin Connect @GarminFitness Only took 15 minutes this time!
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