Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Milford, MA | 1 |
| Madrid, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ForTheCubs
(@forthecubs) reported
@Enceladosaurus @GarminFitness Omg good timing~ thx for warning. I've been considering getting a device for the same purposes and that brand had been on the list 😵💫sure as **** isnt now though lmao🙌
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Michail Sorotos
(@Sorotos) reported
@GarminFitness stopped synching workouts from @Technogym my run treadmill from the past 2 weeks anyone who can help? I tried already disconnecting and connecting the services 2 times.
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Jake Rampart
(@JakeRampart) reported
Can @fitbit @FitbitSupport please help me understand why I have called your helpline over 15 times and my versa 4 still doesn’t work at all??? What a complete joke!!!! @GarminFitness here I come!
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Ben
(@TumoLPK) reported
@GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?
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Michael van den Ham
(@MVDHcyclocross) reported
@JOEknowsPETE @GarminFitness If it ain’t broke, don’t fix it. If it is, do. Applies to watches and fingers.
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Brian Tafel
(@briantafel) reported
Hi @GarminFitness could you please fix the VO2 max / Apple Health integration that thousands of us serious runners have been asking for? It feels like hubris. I’m looking srsly at Apple Watch Ultra knowing my hard work shows up across health apps. 🙏🏼🤞🏼
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Dave
(@mad_hominem) reported
@GarminFitness @Spotify having to suddenly spend 15 minutes reauthorising my music when I want to run on my lunch break is a seriously poor UX. Please sort this out.
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kevin duquette
(@kevinduquette) reported
@GarminFitness i know this doesn't do anything, but i bought a vívoactive® 3 Music and it's the biggest piece of **** and waste of my money all time. doesn't even stay charged for a few hours with all the services disabled. like, it can't even just be a watch. i hate it.
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Joey Davis
(@SanDiegoJoey) reported
Hey @Garmin @GarminFitness when are you going to fix the update that broke the Index 2 smart scales? It’s been weeks, no ability to upload to @garminconnect
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Harguneet Singh
(@harguneet) reported
@GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery
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Aaron Lassiter 🌵
(@aaron_lassiter) reported
@GarminFitness Stop forcing the useless "estimated distance" for timed runs on us. That garbage does nothing positive and whatever project lead was in charge of it should have to publicly apologize for not building in an option to toggle it off.
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🇨🇦#THUNDER BAE🇨🇦
(@THEREELBROW) reported
If @Google thinks by ruining @fitbit I'm gonna switch to a Google watch they can go #**** themselves. Hey @GarminFitness you'll see my money soon
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Sissikiwi1
(@Sissikiwi1) reported
@GarminFitness I have now had a Garmin Venu Sq for a year and it is the worst fitness tracker I have ever had. Now it won’t even pair with my new phone, and for pairing I had to remove it from the old phone. So no stats anywhere now. Never correct anyway LOL Garmin rubbish!
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KDaltonD 🇺🇦
(@kdaltond) reported
So, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.
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Amy Hainsworth
(@amyhainsworth) reported
Heyo @GarminFitness is anyone working your support phone lines today? I’ve been on hold for 52 minutes for an issue with a Decent, much longer than the 13 minute estimate.
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