Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Sydney, NS 1
Southampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • goenka_arpan Arpan Goenka (@goenka_arpan) reported

    @GarminFitness It's not about trouble shoot. Its about the censor quality. It's completely fault. I have compared with nonin oxymeter.

  • RunningCeeBee CeeBee 💙 (@RunningCeeBee) reported

    Have always been a huge fan of @Garmin @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S & it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send the faulty watch back & I won't be reimbursed. Really poor service👎

  • On2Whls Social Distance on 2 Whls (@On2Whls) reported

    @GarminFitness if you throw a live track error, why do you not also provide some feedback on how to fix the problem?

  • keelan_anderson Keelan Anderson (@keelan_anderson) reported

    @GarminFitness @GarminUK my gf has a Vivo Active 3 and is having many issues with the watch, has been for a while. Thought it was her phone but she got a new phone and still having major issues with the watch. Any help please?

  • Mjaraba48 Mark Jaraba (@Mjaraba48) reported

    @GarminFitness I don’t mind the app update however the steps views are horrendous. I want to be able to see how my month is going if I click on January instead the 1 year screen is broken up to a ton of 7 day lists. WHY?

  • sunnyspellsjp sunny spells (@sunnyspellsjp) reported

    . @GarminFitness @dcrainmakerblog Garmin time-travelling: My watch is recording today's activity as yesterday's or two days ago. It seems to be a known issue according to forums, & the date can't be manually set. Any fixes please?

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @GarminFitness hey, I can’t connect my headphones/music to the Garmin Vivoactive 4 series - please can you help? I’ve disconnected from my phone etc.

  • IMFletcher2 Masked Fletch 😷 (@IMFletcher2) reported

    New computer, same piece of **** connection issues with the @GarminFitness Forerunner. Some things never change.

  • byte_mii Byte mii (@byte_mii) reported

    @GarminFitness app doesn't seem to be connecting this morning, is there a known issue? Syncs steps bit no sleep etc. Seems to not be communicating with myfitnesspal either

  • jodirstar Jodi (@jodirstar) reported

    @GarminFitness - My Garmin Connect isn’t working.....is the site down?

  • GillWil27305614 Gill Wilson (@GillWil27305614) reported

    @GarminFitness Ive been having a connection problem with my Forerunner 945 not bluetoothing to iPhone 12 since the last software update. i have to keep switching off and on the 945 in order for it to connect to the phone and app. Is this a known issue and is it fixable?

  • kashyab_19 KMN🏃‍♂️ (@kashyab_19) reported

    @GarminFitness Vivoactive4s is not receiving call notifications. Can you help?

  • pdorado_ Phil (@pdorado_) reported

    @GarminFitness please fix your forerunner 245 issues, shouldn’t take 20 minutes to connect on a new model

  • Lloydy_2020 Paul Lloyd (@Lloydy_2020) reported

    Is it a GPS problem? Just put GPS on and went outside to get signal. Full signal and it was ‘ready’ pressed start, calories started to count. But the GPS doesn’t work indoor? So frustrating.. @GarminUK @GarminFitness can someone help..

  • jkmhenry John Henry (@jkmhenry) reported

    @GarminFitness greetings, I have a forerunner 645 and the wrist heart rate seems to be going a bit wonky of late. Anything to do to fix?

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