Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • lukekains89 Luke Kains (@lukekains89) reported

    @GarminFitness So far I've seen it once. I don't think it's a major issue (I was being a little snarky/sarcastic). I do appreciate the awesome customer service though! Another fantastic reason to buy Garmin fitness trackers 💪

  • AdamPaciorek Adam Paciorek (@AdamPaciorek) reported

    Is the Connect app down? @GarminFitness @Garmin

  • ScienceTrained Truth can't be long hidden (@ScienceTrained) reported

    @NCrunnerjacky @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin

  • fulfordproshop Fulford Pro Shop (@fulfordproshop) reported

    @GarminFitness I’m struggling with my Garmin forerunner 645 music. I keep getting an error code 502 when I press for music?

  • MissKarebe Miss K (@MissKarebe) reported

    @GarminFitness what's going on with the app?? I can't upload my workout just my steps. Is this just an issue on the African market? Other friends have the same problem #globalrunningday

  • EugeneDayDSc T. Eugene Day (@EugeneDayDSc) reported

    @GarminFitness Having a disruptive notification that cannot be disabled is a shocking bad design choice.

  • supresmooth Victor Haslo (@supresmooth) reported

    @GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.

  • LLAmos Lalita (@LLAmos) reported

    @GarminFitness When will the outage be revolved?

  • DrRichEx Richard Exley (@DrRichEx) reported

    As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?

  • ScienceTrained Truth can't be long hidden (@ScienceTrained) reported

    @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin

  • SimonInCHC Simon Britten (@SimonInCHC) reported

    @GarminFitness my FR45 gesture-activated backlighting is hypersensitive and jamming on 100% of the time I'm running, which is killing my battery life. Only an issue since updating to v5.10, I think. Is this a known issue?

  • aggiemole Mollyface (@aggiemole) reported

    Can @fitbit fix their chargers? ffs, they cost 20 dollars and cannot last more than a few months. brb, gonna look at @GarminFitness 's website

  • jarekpotiuk Jarek Potiuk (@jarekpotiuk) reported

    @wpp_4 My sister got a 50th birthday present today Garmin watch, and why oh why it does not work during unpacking ? @Garmin @GarminFitness #down #garmin #worstpossibletimeforserverdown

  • WalkerJ67835796 Walker James (@WalkerJ67835796) reported

    @james_run_james @GarminUK @GarminFitness SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying

  • EugeneDayDSc T. Eugene Day (@EugeneDayDSc) reported

    @GarminFitness The Fenix 5 did not have this problem, and it makes me want to switch to a new brand. Turning off "smart notifications" doesn't fix it, and the instructions you gave above are not followable, as there is no option "physiological metrics" when I hold down Menu.

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