Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Blackburn, England | 2 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Milford, MA | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salisbury, England | 1 |
| Stoney Creek, ON | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Undisputed Queen Omega
(@CamziWamzi) reported
@GarminFitness It happens randomly. The error message is "Media Error Occurred". I've already reset the watch ...twice and each time, the run during which the error occurred, was erased from the watch.
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Cher Noreen
(@CherNoreen) reported
@lzmddngs @Garmin @GarminFitness I've heard that it can be useful for other people with ME. It's useless for me since it never goes above 5% charged. I've not seen any other ME patients with my problem with the body battery.
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Siza Dube
(@SizaDube1) reported
Can someone using a #garminwatch #garminconnect help me understand how calories in and out work please. @Garmin @GarminFitness 🤔
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sheriffof0
(@sheriffof0) reported
@GarminFitness Sending my Second Vivomove 3 back to Amazon, this time for a refund. The analogue watch does not reflect the correct time! Even selecting manual doesn't move the dial. My first thought when I saw the hands moving each time the watch was raised was .... Problem!
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joaquim
(@joaquimrosa) reported
@Garmin Garmin Connect gets down again! We are ridiculous. #fail @GarminFitness
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SethJayson
(@SethJayson) reported
@GarminFitness GPS performance is pretty bad and you don't allow manual footpod calibration on the Fenix 6 to fix it, which also means workout & fitness information is wrong. AI can't make good decisions if you feed it bad information
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Jayesh Jain
(@jainjayesh) reported
@AbhinavAgarwal @GarminFitness Facing the similar problem. Grossly disappointed with the product.
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The Chipaca 🍃
(@chipaca) reported
seems the data from garmin itself was corrupt. Downloaded the FIT and the FIT SDK, converted it to CSV, found the sudden jump in timestamps, used python to fix it and uploaded that instead. @GarminFitness I think this one is on you.
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François Modave
(@FrancoisModave) reported
@herbertkrabel @GarminFitness Funny you say this...my GPS is off by 7-8% for each run. I keep mapping courses or trying on track and I have that systematic error no matter what setting (1s recording, galileo, no galileo etc)
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hughw
(@hughw) reported
No problem .@GarminFitness just locate tiniest Phillips head screwdriver ever, press firmly and don’t strip screw heads, remove four tiny tiny screws from back of I guess this delicate jewelry called HRM sensor and replace battery. Although probably safest to send it to factory.
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Cachetoncito
(@HeriLuna) reported
@Garmin @GarminFitness I have a problem with my Garmin Index.. no matter where is it, always show weight.. around 4 or 5 pounds.. when I got on it, of course the measures are wrong.. I already change batteries, reset all settings.. nothing, what can I do? Help!
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Kem Saichaie
(@kem_saichaie) reported
Realizing other factors are at play, my @GarminFitness watch telling my slow/easy run was “unproductive” is 😬😬😬 when that was the intent of the run. #recoveryrun #stillrunning
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joaquim
(@joaquimrosa) reported
@GarminFitness Garmin Connect goes down again! We are ridiculous. #fail @garmin
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joaquim
(@joaquimrosa) reported
@GarminFitness Garmin Connect goes down again! We are ridiculous. #fail #garmin @garmin
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Marc Diamond
(@2621875) reported
hey @GarminFitness, on your month totals screen, the calculation for weekly average is the month total distance divided by 4. #incorrect please fix.