Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 3 |
Orlando, FL | 1 |
Washington, D.C., DC | 1 |
Gasteiz / Vitoria, Euskal Autonomia Erkidegoa | 1 |
Cambridge, MA | 1 |
South Shields, England | 1 |
Héron, Wallonia | 1 |
Vancouver, BC | 1 |
San Antonio, TX | 1 |
Lille, Hauts-de-France | 1 |
Wheatland, WY | 1 |
Pontypridd, Wales | 1 |
Las Palmas de Gran Canaria, Canary Islands | 1 |
Pleyben, Bretagne | 1 |
Windermere, FL | 1 |
Montpellier, Occitanie | 1 |
Rennes, Bretagne | 1 |
New York City, NY | 1 |
Sierra Vista, AZ | 1 |
Peoria, IL | 1 |
Mons, Wallonia | 1 |
Kitchener, ON | 1 |
Saint-Lys, Occitanie | 1 |
Tokyo, Tokyo Prefecture | 1 |
La Teste-de-Buch, Nouvelle-Aquitaine | 1 |
Arnsberg, NRW | 1 |
La Farlède, Provence-Alpes-Côte d'Azur | 1 |
Villefranche-de-Rouergue, Occitanie | 1 |
Kunming, Yunnan Sheng | 1 |
Jurbise, Wallonia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Dalman (@mdalman34) reported
@GarminFitness my app is not updating any more from my Venu. Can someone contact me to help?
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Henri Helvetica 🇭🇹 👨🏾🚀 🚀 (@HenriHelvetica) reported
@marcelfahle @pepicrft @GarminFitness I'm on a 945 LTE. But I had (still have) a 230 that lasted 6yrs. The only issue is that the battery charge only lasts 1 day (yes, that's the downfall). The screen also had a small group of dead pixels, but still works totally as intended. in 6yrs, took it off only to charge. 💯
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Who? (@HoratioHoose) reported
@GarminFitness After 7 years I’m trying to get rid of my ugly Apple Watch for a beautiful Venu 3. I just need the Venu 3 to exist first. Please help 😭
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Bittersweet (@OuftiDjape) reported
@GarminFitness Hello, I've done uninstall/reinstall of Garmin Connect App with latest version on play store 4.65.1 -> problem not fixed
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Jokin (@kaiku_77) reported
@GarminFitness Hello. I have problems with GARMIN Connect when synchronizing. I get a message: "There was an error synchronizing with G.Connect". I do it from a PC in Spain. Can you Help me? I have used it for years with no problems
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Chloé Marie WD (@ChloeWD38) reported
@GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻
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erin link (@TennislinkE) reported
@GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?
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Battiatus (@_battiatus) reported
@Garmin @GarminFitness after almost two years my Fenix 5S Plus became faulty and luckily it was still under warranty and I got a replacement. Now we're two years later and it's broken again and I need to spend $180 for another replacement. What should I do ? (1/2)
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Hariharan V S (@hariharan_cool) reported
@Garmin @GarminFitness You guys have the worst quality products in India…used 4 garmin watches past 6 yrs and 4 of them got in US and absolutely working fine even now. One I got in india and has charging issues from the time I got it, today refuses to charge and switched off
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Pranav (@Pranav_) reported
hey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?
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Steph Strange (@Sstrange_2708) reported
@GarminUK @GarminFitness, will you be looking at a buggy/stroller setting in activities? Having to put my watch in my pocket defeats the object of it and pushing one handed is not ideal off road. It's a real bug bear with myself and active friends #vivoactive3 #activeparents
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Hari Ganti (@FalxFour) reported
@GarminFitness I think there's an issue syncing to @MyFitnessPal right now...
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Quin Bond (@njergonomics) reported
@MarkMilliganDPT @GarminFitness The wrist sensor can definitely get a little buggy if the wrist strap is too tight or too loose. Also, if you move your wrist into certain positions like extension with a little deviation it can get a little funky. For any real exercise, the chest strap is the way to go.
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Dr. Kate (@KateERyan) reported
@MarkMilliganDPT @GarminFitness I think the wrist heart rate sensor is just kind of buggy. I’m in the Fenix 6 now, but occasionally I go through periods of getting a lot of false abnormally high heart rate alerts, and either restarting or updating the software will resolve it.
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Mark Milligan (@MarkMilliganDPT) reported
@KellerCaponePhD @GarminFitness Hey Cheryl! Great to hear from you! Oh good call. Will wear chest strap next time and see! Same tightness each time. Sweating does not seem to matter. I tried starting by wetting it to simulate sweat. I even take the watch off and see if it calibrates but that does not help