Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Sorgues, Provence-Alpes-Côte d'Azur 1
Nürnberg, Bavaria 1
Paris, Île-de-France 1
Andenne, Wallonia 1
Nantes, Pays de la Loire 1
Choisy-le-Roi, Île-de-France 1
Vienna, Wien 1
Massy, Île-de-France 1
Maisons-Alfort, Île-de-France 1
Mulhouse, ACAL 1
New York City, NY 1
Roanne, Auvergne-Rhône-Alpes 1
Rennes, Bretagne 1
Ixtlán del Río, NAY 1
Montluel, Auvergne-Rhône-Alpes 1
Montrond-les-Bains, Auvergne-Rhône-Alpes 1
Cartagena, Departamento de Bolívar 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamPalmer91 Adam Palmer (@AdamPalmer91) reported

    @GarminFitness It also doesn't explain why I have literally never had this issue before, and all of a sudden it has started doing it on every activity

  • JayElbaz JE (@JayElbaz) reported

    created a @Garmin workout and it won’t sync from the app to my watch and i just don’t have the head to manually lap intervals. need help please! @GarminFitness #runchat

  • lizzy3091705 Liz (@lizzy3091705) reported

    @GarminFitness I'm doing the walking one, can't work out why my activities aren't showing up in the progress bar for this challenge? Is there an issue?

  • luigigriffo90 Luigi Griffo (@luigigriffo90) reported

    @GarminFitness @El_Bart_xD Do you have an update on this issue and if it’ll be fixed? It is pretty clear that the heart rate readings are totally off with the 12.20 software and hence the Vo2 Max are screwed up. I lost 3 points in 1 month.

  • rshanahan1990 Robert Shanahan (@rshanahan1990) reported

    @GarminFitness Not doubled on Connect. I found a note on MFP's status page saying they're aware of the issue

  • glhardy Gemma Smith (Hardy) (@glhardy) reported

    @GarminFitness is the @garminconnect app down? I just get a running man... hacked again?

  • AddUserSudo Nezavisni kandidat Смјеран Редов (@AddUserSudo) reported

    Garmin Vivoactive 4 does not have an always on backlight option available. Wtf is wrong with you @GarminFitness ?

  • stefwitko Stefan (@stefwitko) reported

    @GarminFitness Hi I just tried setting up my new Vivoactive and the Garmin Connect App on iPhone is saying 'Unable to Connect - We are experiencing server connectivity issues. Try again later.'? It also said this when trying to create an acc. but now says my email already exists?

  • SSgt93 Steve (@SSgt93) reported

    Hey @GarminFitness I left Apple to come to back to you and there has been nothing but server issues since I’ve come back. Get a grip on it already. #garminconnect

  • loobeeloou Louise Kennedy (@loobeeloou) reported

    @helly_welly_woo @GarminUK @GarminFitness I had the exact same issue with my Fitbit. They replaced the band a number of times. It helped to take my watch off before washing my hands but it still happened. I ended up swapping to an Apple Watch.

  • foxtrot_0x4fult foxtrot_charlie (@foxtrot_0x4fult) reported

    Hey @GarminFitness, My Garmin Instinct freezes regularly. Sometimes switching the screen helps. Sometimes it needs a reboot. Do I really need to reverse engineer it to fix the issue? Yup, it's updated.

  • mlroth84 Mel (@mlroth84) reported

    .@Garmin @GarminFitness - I have a Captain Marvel legacy watch and the GPS keeps dropping out on runs. Have no pace or distance info. Have reset watch many times. Help! Watch is essentially useless without this.

  • LukeWilcz Luke Wilczynski (@LukeWilcz) reported from Huddersfield, England

    @JamesTurton @GarminFitness Had this message when trying to sign in for the last 3/4 hours now

  • AdamPalmer91 Adam Palmer (@AdamPalmer91) reported

    @GarminFitness I have already read this, and do not believe any of the answers to fix this. One of my activities it was about an hour in before it shot up to normal, so warming up beforehand is unlikely to do much. I am cycling so there is basically no movement of the watch on my wrist

  • MarieLomb Marie Lomb (@MarieLomb) reported

    Hey @GarminFitness, maybe you have any input on this? Help would be greatly appreciated :)

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