Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Eutin, Schleswig-Holstein 1
Noida, UP 1
Annonay, Auvergne-Rhône-Alpes 1
Essen, NRW 1
Bury, England 1
Sommerviller, ACAL 1
Maldonado, Departamento de Maldonado 1
Vergèze, Occitanie 1
Caen, Normandie 1
Toronto, ON 1
Zhaojiapeng, Hebei Sheng 1
Aubusson, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • wilderness2006 Paul Wild (@wilderness2006) reported

    @GarminFitness you should fire all of your software design teams. vivoActive on watch UI terrible. garminConnect iOS app - worse. Decent in 1995 perhaps but unforgivable today.

  • kc9qha Shawn Brown (@kc9qha) reported

    @GarminFitness @Garmin, any closer to getting a fix for the sync to Apple Health? Read in the forums that lots of people having the same issue. Last sync for mine was November 3rd.

  • 2illegit Big Tree Phil Rides Again ⭐️ (@2illegit) reported

    @GarminFitness - do you offer a Bluetooth scale that will directly interface with my existing account? This Eufy one has gone so bad that I’d rather buy a new scale/app than use this.

  • _AndresQuesada AQ (@_AndresQuesada) reported

    @GarminFitness why do you hate swimmers Swims can only be notes on a calendar? And it's impossible to see notes on anything except the desktop website? I might as well write it down on a piece of paper and get a Casio watch

  • Steve23_G Steve G (@Steve23_G) reported

    @GarminFitness hi guys… noticed my maps are no longer loading in Garmin Connect? Haven’t changed any of the settings and just realised all this weeks block has no maps loaded. Can you pls help?

  • hazelmoon (((Shari Hicks))) (@hazelmoon) reported

    @deabruzo @GarminFitness I had an Active2 and liked it, but it didn't always like my non-samsung phone. Gave it to my mom when I went down the Apple path, and it worked great wi/ her Samsung phone. Alex currently has watch & phone, not sure which model, but he likes it. (I'm happy w/ my iThings!)

  • yugels Yuché Jacobs (@yugels) reported

    @petironmom @ShaneJeremy1 @GarminFitness Sounds like a software issue. Perhaps factory reset and update software.

  • wjvdr Wouter van de Ridder (@wjvdr) reported

    @GarminFitness @MyFitnessPal Can you please fix the weight sync from MFP to Garmin?? Used to work flawlessly but stopped syncing about 2 weeks ago and hasn't worked since.

  • chuckryant Chuck Ryant (@chuckryant) reported

    @wrobel221 @benz145 @GarminFitness Having owned 3 Garmin watches I would never get another. Battery life is terrible, software is glitchy and non intuitive, customer support and repair is non existent and they are very expensive.

  • jonaskoeritz Jonas Köritz (@jonaskoeritz) reported

    @lehtimaeki @GarminFitness The previous Fit API was very hard to use correctly and documentation was bad as well. I really hope this takes off. @GooglePlay How about making it mandatory to support Health Connect when listed on the PlayStore?

  • Joe_Eschbach Just Joe (@Joe_Eschbach) reported

    Anyone using a @GarminFitness Edge 1030 and having trouble synching routes from RWGPS? Used to be I pinned a route in RWGPS and it just synch’d to the 1030 automatically, but lately it’s not working. The routes do synch to my Epix, so not sure what’s wrong here.

  • grumpyolerunner Grumpy Ol’ Runner (@grumpyolerunner) reported

    Hey @GarminFitness - Having issues synching to Connect - just completed a run and it’s not syncing. 5G and phone are fine. A message flashed on Connect about server issues, but quickly disappeared. Any info?

  • N8_Velo N8_Velo (@N8_Velo) reported

    @GarminFitness the garmin connect app has had the ‘running man’ error for months meaning users can’t access or amend courses. I am moving to Wahoo for better customer service. What on earth explains your incompetence?

  • mauimauer Sebastian Mauer 🇪🇺 @maui@m.ix.is (@mauimauer) reported

    I think I fuound a new contender for my alltime list of worst file formats. @GarminFitness's #FIT format is an unfathomable mess, including gems like timestamps against a custom(!) epoch.

  • GraemeAllan2 Graeme_75 (@GraemeAllan2) reported

    @GarminFitness Hi, I have a Garmin Approach S62 and the GPS for running and golf is no longer working . Running I get the Wait for GPS screen. Can you please advise on a fix.

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