Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Whitlock
(@mentalmom76) reported
For those of you with a syncing issue on your Versa 2 since the app update a few days ago, trying to work with @FitbitSupport is a waste of your time. Following is the their final reply and my response. I think I will look at the @GarminFitness #versa2
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Frazer Lloyd-Davies
(@Frazer_LD) reported
@randysnachos @GarminFitness @Garmin It's a shambles isn't it? Having problems syncing AGAIN this morning and the only support is 'plug it in' and 'delete & reinstall'. No Garmin. Acknowledge it's broken and actually fix it. Infuriates me further that once a sync has failed that's it, you can't sync that again. 🤬
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Kayra Temur
(@mlgkaju) reported
@TheTurkishLife @Garmin @GarminFitness Not even bad as 'Duolingo' i suppose
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Joe Morecroft
(@JoeMorecroft) reported
It still fathoms me how buggy @GarminFitness products are and they're still the no. 1 brand for run and cycle tracking
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Rich Cleverley
(@richclever) reported
@GarminFitness It's back up now. The issue was 2 days ago so you've obviously fixed something since then.
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Joe Chidzik
(@joechidzik) reported
@GarminFitness Thanks! This happens when I open the app from the upload notification. So issue occurs within the app
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असुविधा के लिए खेद है 😜
(@shotti_bolchi) reported
@GarminFitness My vivoactive3’s pedometer isn’t functioning properly. It doesn’t count the steps properly and by that I mean difference of 1k steps in 3.5k steps. I have updated the latest firmware but still no luck. On the other hand while I drive my car it counts steps. Help!
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Derek Trageser
(@dtrageser) reported
@Garmin Update: after a very fast online chat with a very nice customer support agent. I was able to receive a new watch to replace the new broken watch. Thank you @Garmin @GarminFitness for making this right.
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Spider 🕷🇺🇸😷🏃🏻🚴🏻🚣🏻 🍺🇦🇹🇩🇪🇳🇱
(@JWSpider) reported
@GarminFitness How long has @Garmin Connect been down? Website and app aren't working.
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Michael Arter
(@Michael_Arter) reported
@GarminFitness 1/2 hi guys . I’m swimming with a Vivoactive 4. Quite often it miscounts a swimming lap - either misses one or adds an additional . I had an Apple Watch for years and this was never an issue. Why doesnt your software include sanity checks .
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Joe Chidzik
(@joechidzik) reported
@GarminFitness Very happy with my VivoActive 4 but for one issue. When an activity appears as complete on my phone, it opens the app right into the activity screen. I expect the back button to go to app homescreen, instead it just closes the all which seems unexpected behaviour
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Rich Cleverley
(@richclever) reported
@GarminFitness @Garmin Is Garmin Connect down? Can't get onto the site and my run hasn't synched from my #Fenix5Plus to @Strava
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Zack
(@zepy32) reported
@GarminFitness @Garmin How can one of the biggest selling points of your watches (@Spotify syncing) be completely broken for nearly a year now with no real fix. As someone who just bought one, for that feature I'm pretty annoyed. Not a single reset, reinstall, or restart helps.
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tom w wolf
(@tomwwolf) reported
RE:Fitness wearables. I have been a longtime fan of fitness wearables, starting with a @GarminFitness Vivosmart in 2015. By the end of 2016 I had switched to a @Fitbit for two reasons: 1) Multiple broken Vivosmart display failures and resulting replacements, 1/8
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Charger Rod
(@rodduke) reported
@Garmin @GarminFitness how can I find help to cancel watch faces - and payments - where the watch does not work. Sent email. But no help.
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