Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
| Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur | 1 |
| Tours, Centre-Val de Loire | 1 |
| Kristiansand, Vest-Agder Fylke | 1 |
| Dartmouth, NS | 1 |
| Échirolles, Auvergne-Rhône-Alpes | 1 |
| Blackwood, Wales | 1 |
| Sydney, NS | 1 |
| Southampton, England | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Guny, Hauts-de-France | 1 |
| Tlalnepantla, MEX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Berens
(@akberens) reported
When I use @GarminFitness new auto-set feature in their strength training sub app, it is obvious as to why their @Apple Health integration is such a train wreck because @garmin apparently never tests anything. #Apple should block #garmin until they get it right #garbage
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Марсоход
(@caretakerok) reported
Hey dudes @GarminFitness what’s wrong with your Forerunner 745? They are not showing correct circles in swimming pool. How to fix this ****?
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Anna Williams
(@AnnaSmi32756298) reported
@FitbitSupport I'm thinking @GarminFitness or @Apple will make a product that is better quality. Fitbit used to- so sad to see what poor quality the Charge4 has been.
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Amber Turnau
(@amberturnau) reported
@GarminFitness @Garmin I just updated the firmware on my 7s Fenix watch and Tides activity has disappeared. I can’t re-add it. Can you help?
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WB
(@tortadetortuga) reported
In contrast, ages ago when I had an issue with one of our Garmins, it was two minutes on the phone with a customer service agent to get resolution on the issue. Never buying a non-@GarminFitness watch again.
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Princess Protein
(@emsassman) reported
@Apple your series 7 watch is one of the worst ones I’ve owed. Can’t read through my tattoos and pauses randomly during workouts for no reason. I’ll be switching to @GarminFitness after this
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Tarun Sharma
(@KiethSharma) reported
@Garmin @GarminFitness My Venu 2 Plus's automatic activity is not working from past several days. Could you please help?
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Tarun Sharma
(@KiethSharma) reported
@GarminFitness Auto activity tracking is ON and still it doesn't show up on my watch. Could you please help? @GarminFitness @Garmin
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Daniel
(@cloudsider) reported
@GarminFitness Hey @GarminFitness @Garmin when will you fix at least the most obvious bugs on the #epix2 ? I lost count how many times I lost workout or sleep data because of very obvious bugs. these scenarios are easily reproduced. Since it’s not a v1 product, that’s unacceptable.
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Florian Bruhin
(@the_compiler) reported
@Garmin @GarminFitness @letsencrypt To add insult to injury: With Wireshark, I see an "Unknown CA" TLS alert from the watch. Their API for HTTP requests does have a -1001 error code for "secure connection required" (which at least seems to be *somewhat* of a match), but what does it return? A HTTP 404 error. 🤬
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Yoshia
(@coachyoshia) reported
@Garmin @GarminFitness actually just told me that if my very expensive watch and cycling computer was within 400’ of accurate elevation they are good with it. Shockingly bad product. Not even sure how they can call that elevation tracking. Hugely disappointed.
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BenPsyc
(@BenPsyc33) reported
@Garmin @GarminUK @GarminFitness another day and another run I try to record a good time when running but I can't because the Venu software prefers me to know I have climbed 20 floors so I can't stop the timer. IDGAF!!! Someone fix this with an update. So annoying!
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Killian Byrne
(@killianbyrne) reported
@arkiema @GarminFitness Went for the 955 yes but didn't splash the extra €100 for solar! I think it's a great watch, have had one issue where it was like the time just stopped but put it down to being on the ferry! I like a lot of the new features. Are you out running again?
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Mark Cannon
(@arkiema) reported
@killianbyrne @GarminFitness Did you get the 955 in the end Killian? I got the solar version a couple of weeks ago, very impressive except the watch face freezes randomly, a simple button press readjusts the time lag but still annoying. Seems to be a ‘known issue’ judging by some forums.
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Stuart Hurwitz
(@stuarthurwitz) reported
@GarminFitness Hi. My Garmin connect app is not showing any of the graphs or charts for the last three activities. I have deleted and re downloaded the app. How do I fix this glitch? My Garmin is an Epix 2. It is a bit annoying to be honest
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