Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 6 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Blackburn, England | 2 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Milford, MA | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salisbury, England | 1 |
| Stoney Creek, ON | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Cox
(@missmarycox) reported
@TheTurkishLife @Garmin @GarminFitness "Garmin shaming" makes me depressed. I'm constantly underachieving while recovering my broken leg.
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AthletiKaty
(@athletikaty) reported
@ElizabethWSVH @GarminFitness Glad I'm not the only one who has this issue! Makes me feel a smidge less off my rocker :)
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seansexton90
(@seansexton90) reported
I love my Garmin Instinct Tactical. It’s a fantastic watch. I do have two questions I am hoping someone from the community can help me out with. 1) Is there a way to add solar to it? 2) As a disabled veteran who is wheelchair bound; how do I monitor hand cycle? @GarminFitness
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Ben "back in the house" Holmes
(@Benchimin) reported
@corin_ja @GarminFitness @Strava Notes and corrections: it's an Edge 520, not a 510 (my bad) and after forgetting the device on my phone and on the Edge and then doing the reconnection thing it's worked! Yay!
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Logun
(@Logun0) reported
@ianloughead @MobileSyrup Possibly because of a problem with the quality of @GarminFitness devices. My $1,000 Fenix 5x didn't last even 3 years. My wife's lasted 2.5. Their support said they could sell me one previously broken and fixed (refurbished they called it). I'll never buy another one ever again
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jack
(@jackjaackjack) reported
@GarminFitness why won't my fenix 6x pro connect to my phone anymore? OnePlus 7t. Please help, hugely irritating.
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Esther
(@Esther_Leighton) reported
Dear @garminfitness there’s a lot wrong with the world. One thing is that your edge cycle computers don’t understand the disability sport Frame/RaceRunning. Please fix this so that I can get the geeky joy of stats telling me I’m an improved runner, rather than a rubbish cyclist.
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T. Eugene Day
(@EugeneDayDSc) reported
Man I don’t know why I bother paying attention to @GarminFitness’s algorithms. As I improve, objectively getting faster and running further, their algorithm *invariably* tells me I’m “unproductive” and losing fitness. It’s GARBAGE.
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Shannon Geis
(@rdioshenanigans) reported
@GarminFitness Ok, it’s just a much slower pace, to the point where it’s hard to run that slow.
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Uslindile Yengwa
(@Sli_Y) reported
Hi @GarminSA @GarminFitness I'm having trouble with the heart rate monitor on my forerunner 35 watch after installing the update it prompted me to install. Can I get some assistance or advice?
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Hari Seldon6
(@HSeldon6) reported
@GarminFitness Why not work harder on keeping our devices solidly connected to our cellphones? Work at making them as accurate as possible. How about making a "slimmed down package for those of us who don't want so much info bogging down phones with permissions
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Amber Finlay
(@ambertherunner) reported
@GarminFitness I did a factory reset on my Forerunner 45s two days ago to get it reconnected to my phone. Now it’s disconnected and won’t reconnect again. I don’t want to continually reset my watch — can you help?
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Xhale Development
(@xhale_dev) reported
There appears to be a problem with @GarminFitness syncing across in the last hour. Other platforms are also reporting a problem so it looks like a Garmin issue rather than Xhale specific.
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@BigBeard
(@BigBear19997890) reported
Hi @GarminUK @GarminFitness, I have a Garmin S60 watch that I purchased around Oct 2019 that has just suddenly stopped working. Please advise how long the warranty is for this watch and what the issue could be. Many thanks
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Saunt Orolo
(@SauntOrolo) reported
Ok the Apple Health sync of @GarminFitness is just plain broken 😡 what a 💩
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