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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Paris, Île-de-France 1
Tours, Centre 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • arkestra1976
    Matt Keighley (@arkestra1976) reported

    @GarminFitness Hey! Yeah, that's when the problem started, up until the latest update it had been working fine but now it's lost all the data for my previous workouts and won't save new data. Disappointing as I've only had my watch a couple of months and had been enjoying it up to that point.

  • markadellaquila
    Mark Dellaquila (@markadellaquila) reported

    @GarminFitness @Garmin It appears the Connect app might be having synch issues today. Nothing shows up on the app status page for an issue but wanted to alert you to it.

  • The_Prenna
    The Prenna (@The_Prenna) reported

    Imagine being a company and issuing a software update that decimates your product's battery life and your response to consumers is "lol **** u, buy a new device". If you're @GarminFitness @garminau you don't have to imagine. #VivoActive3

  • mirihawk
    🌈Our Work Has Just Begun🏳️‍🌈 (@mirihawk) reported

    @GarminFitness How do I get help with Garmin Connect? I'm having some issues. I have 2 devices and body battery info only flows from one. I thought you were improving the app??

  • j_stewart97
    Jared (@j_stewart97) reported

    I'm hoping @Garmin or @GarminFitness can help clarify something for me. Do the devices that have the @Spotify app on them allow you to have the songs downloaded to the device or do you need some sort of data service? Thanks!

  • xbud
    Orlando Padilla (@xbud) reported

    This Fitbit is full of ****, I swear I ran at least 25 miles today on COD! Wtf only 6k steps!!!?!?! @GarminFitness fix this please !

  • rbgarga
    Renato Botelho (@rbgarga) reported

    @Garmin @GarminFitness I'm trying to find a place here in Brazil to replace a broken display of a Forerunner 245 Music without success. Could you give me some help?

  • tomkav09
    Tom kavanagh (@tomkav09) reported

    Looking for some help...bought earphones for my garmin watch. They are found by the watch but when I try to use them to play music they won’t connect. Any ideas?? @Garmin @GarminFitness #wannagoforarun

  • Bargainhunter85
    Simon Fitzgerald (@Bargainhunter85) reported

    @GarminFitness Hi i keep having the blue tooth drop out could you send me a help link? Thanks

  • cliffdubya
    Cliff Willie (@cliffdubya) reported

    @GarminFitness watches are extremely hard on beginners. Run a slow time and it takes weeks to recover

  • tkz33272766
    TKZ (@tkz33272766) reported

    @garminconnect @GarminFitness Not working atm. Please address

  • DaveWilliams740
    Dave (@DaveWilliams740) reported

    @GarminFitness I mean, you could tell me how to fix the issue.....

  • flatfendercj2a
    Matt Pusateri (@flatfendercj2a) reported

    @GarminFitness Garmin Connect is one of the worst Apps I've used. The setup screen is ridiculous, it can't grasp I've already set things up. Keep asking to setup Wifi when that's already done. #Fail And why do you need my location all the time, and not just while using it?

  • kpdarshi
    Krishna Priyadarshi (@kpdarshi) reported

    @GarminFitness I'm moving to Garmin from fitbit and would like to bring all my historic data of 5 years, Please help, Fitbit export have .json files which are not supported for import at Garmin

  • stephendeerness
    stephen deerness (@stephendeerness) reported

    @GarminUK @GarminFitness hi, can someone please help my approach s62 says connected to BT and connected to golf app but won’t sync in golf app also says not connected in the connect app. So far I’ve reset phone, watch and also unpaired and repaired which worked for about 5 mins

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