Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Argent-sur-Sauldre, Centre | 1 |
| Paris, Île-de-France | 5 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Ottawa, ON | 1 |
| Arras, Hauts-de-France | 1 |
| West Molesey, England | 1 |
| Oyonnax, Auvergne-Rhône-Alpes | 1 |
| Tel Aviv, Tel Aviv | 1 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Quimper, Brittany | 1 |
| Township of Evan, KS | 1 |
| Zürich, ZH | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Kraft (@Thousand__Paths) reported@GarminFitness Please go back to the full red Heart rate metric on the connect app. The line is WAY TOO HARD to see well, and it makes it more difficult to follow trends. Ever hear “If it ain’t broke, don’t fix it.”? It wasn’t broken. Please put it back the way it was.
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AC (@TheStroBro) reported@GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.
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Omkar Pradhan (@Omkar_Pradhan7) reported@Garmin @Garmin_India @GarminFitness I always believed Garmin stood for reliability and quality. Sadly, my experience has been the complete opposite. I purchased an Instinct 3 (50mm) in May 2025. Within 5 months, it had a battery defect and was replaced (Sep 2025). Seven months later, in May 2026, the replacement unit started malfunctioning with pace tracking. I spent nearly a week without my watch while it was at the service center. Then, just a month later in June, the same replacement device developed a heart rate sensor issue. I’ve now been informed that this unit will also be replaced. That means I’ll be on my third device in just 14 months. I requested a simple exception: allow me to switch to a different Garmin model, and I’m happy to pay the price difference. This request has been declined. Can someone explain why? As a customer, I’ve repeatedly faced training disruptions because of defective hardware. Every issue has been verified by your own service team. At what point does customer experience become important enough to justify an exception? I’m not asking for a free upgrade. I’m only asking for a chance to move away from a model that has repeatedly failed me, while paying the difference myself. I expected better from a brand known for building products athletes can depend on.
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Kanika.malhotra17@gmail.com (@KMalhotra17) reportedGarmin watch (Venu 2S) stopped working. Battery is gone within hardly 2 years. Battery cannot be replaced. What is the solution?? @Garmin @GarminFitness please help
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Jake Rampart (@JakeRampart) reportedCan @fitbit @FitbitSupport please help me understand why I have called your helpline over 15 times and my versa 4 still doesn’t work at all??? What a complete joke!!!! @GarminFitness here I come!
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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c: (@MrBeatThatAs) reported@herculysee @GarminFitness Would be cool to get a herc @GarminFitness review. Too bad my goat doesnt have one anymore😔
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Francisco (@francrubio) reportedFont size on @Garmin Instinct 2 glances is way too small and non-adj, making it nearly unreadable , especially those +40 or visual impairments. This is a clear accessibility issue for a premium watch. @GarminFitness, please add size cust/bring back single widget view! #Instinct2
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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John Straumann (@JohnStraumann) reported@GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.
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DDigger (@nickc33333) reported@GarminFitness Connect appears to be down. ETA on it being reinstated?
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Brittany Busse, MD (@brittanybussemd) reported@jaybjackson @JasonFitz1 @GarminFitness I am not. I do help people find the right fueling routine for their physiology.
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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