Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackwood, Wales 1
Blackburn, England 1
Sydney, NS 1
Southampton, England 1
Grenoble, Auvergne-Rhône-Alpes 1
Guny, Hauts-de-France 1
Tlalnepantla, MEX 1
Moûtiers, Auvergne-Rhône-Alpes 1
Pelabravo, Castilla y León 1
La Laguna, Canary Islands 1
Toronto, ON 1
Haugesund, Rogaland Fylke 1
Ashburn, VA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Pau, Nouvelle-Aquitaine 1
Gap, Provence-Alpes-Côte d'Azur 1
Sanford, FL 1
Carcassonne, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • janine_tillett Janine Tillett (@janine_tillett) reported

    @GarminFitness I noticed today that my walk(Activity Move) did not calculate any distance. All other measurements were fine(heart rate, steps,etc). What could be the issue?

  • marunk13 M Arun Kumar (MAK) (@marunk13) reported

    @GarminFitness hellos! I have a #GarminVivofit3 and have been using for 2+ yrs now. Couple of things I'm trying to solve. 1/ The strap has become loose and I'm not able to find replacement in India 2/ Getting those odd sized batteries is also becoming an issue. Need help! @Garmin

  • spark_hosting Sparky (@spark_hosting) reported

    @madscn @GarminFitness Ye same problem for for me in the UK come on @GarminFitness what's going on

  • rsantiagotoro Rafael E (@rsantiagotoro) reported

    The worst quality watch ... But with good marketing. Very disappointed in customer service. @Garmin @GarminFitness

  • JohnKAubrey John Aubrey (@JohnKAubrey) reported

    @rodtrent @Garmin @GarminFitness Garmin connect is down. My zwift session from this morning isn't showing up yet.

  • Steve_382 Steve_382 (@Steve_382) reported

    @GarminFitness @garminconnect Not working again.

  • rasliche Eric ☕️ 🐟 💻 (@rasliche) reported

    I've put 300 miles on my current pair of #running shoes. How long should they last? @GarminFitness app says 400 miles then they're "retired", and the soles are getting a little worn down. Either way, I think I finally figured this running thing out. yay.

  • brentreilly Brent Reilly (@brentreilly) reported

    @GarminFitness is Connect down?

  • acaraxu onça mansa (@acaraxu) reported

    When will we be able to upload our data again? How long will this outage last? @GarminFitness @Garmin

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported from Parkersburg, West Virginia

    Damet I used to like @GarminFitness watches. Until my foreorerunner 235 did something last night it won't sync now, I can't have any faces on it, and customer support says they basically can't help and they will send me a refurbished one

  • SteveALee Steve Lee (@SteveALee) reported

    @GarminFitness Re car Garmin, is fixed - NTG5Star1 SW Ver 16/49.0 46.15. SD card is SD Karte Garmin MAP PILOT Europa 2017. Mercedes V8.0 Map 8.0. To be honest, just map updates would be good as errors are annoying. But SW update if it help with better diversion support

  • bangsima Ma self (@bangsima) reported

    @GarminFitness Hi, sorry, been there done that with the steps on the page and it changes nothing. Take a look at your forums, this is a widespread issue across your watches, but notably that of the fenix. Will contact your support.

  • nogodsnomaster7 nogodsnomasters (@nogodsnomaster7) reported

    @GarminFitness $50 for the 745 and you still cannot fix the sleep tracker? Returning it - you're problems with this device are all over the internet.

  • rosakarenn rosa (@rosakarenn) reported

    @GarminFitness WHY can none of the #Garmin watches track naps? Only 'sleep' at night between set hours. Fix this please, it's 2021! If Fitbit can do it surely Garmin can too.

  • kd_elbs Kathleen Elberson (@kd_elbs) reported

    @Garmin @GarminFitness Your Instinct watch is absolute garbage. Of all the fitness watches I’ve tried this has the worst exercise and HR readings. Truly terrible. Very disappointed customer. #neveragain

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