Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • mauimauer Sebastian Mauer 🇪🇺 @maui@m.ix.is (@mauimauer) reported

    I think I fuound a new contender for my alltime list of worst file formats. @GarminFitness's #FIT format is an unfathomable mess, including gems like timestamps against a custom(!) epoch.

  • KrelleC Krestian Muhlig (@KrelleC) reported

    @Vasco360 @GarminFitness I am having the same problem with fenix 6 pro solar. I cant sync anything. I’ve tried to erase my watch from connect and Bluetooth it made worse.

  • iona71 iona Butler (@iona71) reported

    @GarminFitness I do have another issue (this is day two of using my new Garmin) I cant get the wrist gesture to work. the mode is always on and the sensitivity is set to high but it still doesn't activate when I raise my wrist. Can you help please?

  • yugels Yuché Jacobs (@yugels) reported

    @petironmom @ShaneJeremy1 @GarminFitness Sounds like a software issue. Perhaps factory reset and update software.

  • GraemeAllan2 Graeme_75 (@GraemeAllan2) reported

    @GarminFitness Hi, I have a Garmin Approach S62 and the GPS for running and golf is no longer working . Running I get the Wait for GPS screen. Can you please advise on a fix.

  • hazelmoon (((Shari Hicks))) (@hazelmoon) reported

    @deabruzo @GarminFitness I had an Active2 and liked it, but it didn't always like my non-samsung phone. Gave it to my mom when I went down the Apple path, and it worked great wi/ her Samsung phone. Alex currently has watch & phone, not sure which model, but he likes it. (I'm happy w/ my iThings!)

  • Epoykun J.Cortez (@Epoykun) reported

    @Garmin @GarminFitness I wish you guys will fix your apple health integration. I’m sick and tired of missing and corrupt activity data. If Strava can do it why can’t you. #EpicFail

  • robertjforrest Bob Forrest, CFP®, CKA (God/man) (@robertjforrest) reported

    @BusinessFamous 50% off @GarminFitness Fenix 6X Pro as a surprise from the Mrs (yet to be delivered) ... unless someone else spent my 25k Amex points on Amazon, in which case I have a problem on my hands

  • 2illegit Big Tree Phil Rides Again ⭐️ (@2illegit) reported

    @sevenfoxes @GarminFitness It’s so bad it’s pushed me into being willing to pay for @MyFitnessPal

  • rungapapp RunGap (@rungapapp) reported

    @jedimama @GarminFitness This issue will be fixed in the next update that I expect to reach the App Store within the next few days. In the mean time you can open the workout in RunGap and share it to Garmin a second time to update the title.

  • 92dakotahd Zachary Burcham (@92dakotahd) reported

    Hey @GarminFitness it's frustrating to pay $130 to replace my 645 Music for the 2nd time for the case breaking where the band attaches. It's more frustrating to put my watch model in your support page and that issue is listed real close to the top. For $130 fix the design flaw.

  • 3x5Floyd Cutthroat (@3x5Floyd) reported

    @Garmin @GarminFitness please buy @Strava their new pricing debacle appears to be a sign of struggles. Perhaps their tech can help you fix your software.

  • slkeene Sam Keene (@slkeene) reported

    @Kharrii1 @GarminFitness I did several times in the first couple years running. They suck! I’d slow the pace way off, foam roll and wear compression sleeves but work through them. Now I don’t worry about them, it’s more just making sure form isn’t slacking or getting enough recovery in.

  • libraryturner Sandra (@libraryturner) reported

    @leanecaddick @Garmin @GarminFitness Did you find a solution for this? Similar issue here

  • 2illegit Big Tree Phil Rides Again ⭐️ (@2illegit) reported

    @sevenfoxes @GarminFitness It’s ******* terrible. They got rid of the SCALE from the SCALE APP. If they don’t revert it to something useful, I’m gonna ditch this one.

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