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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Argent-sur-Sauldre, Centre 1
Paris, Île-de-France 6
Saint-Étienne, Auvergne-Rhône-Alpes 1
Lyon, Auvergne-Rhône-Alpes 2
Ottawa, ON 1
Arras, Hauts-de-France 1
West Molesey, England 1
Oyonnax, Auvergne-Rhône-Alpes 1
Tel Aviv, Tel Aviv 1
Annecy, Auvergne-Rhône-Alpes 1
Quimper, Brittany 1
Township of Evan, KS 1
Zürich, ZH 1
Canby, OR 1
Brindas, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Marty_FTT
    Marty (@Marty_FTT) reported

    @amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.

  • ukevowners
    UK Electric Vehicle Owners Club (@ukevowners) reported

    @UKSVacher @Garmin @GarminFitness I've not been running for a couple of weeks due to bad toes. Miss it a lot, think I might sneak parkrun in tomorrow

  • TheStroBro
    AC (@TheStroBro) reported

    @GarminFitness Fitness age is now 30, did two lifts this week so it had a marginal negative effect on the running due to soreness even though it was limited reps. It was still the first time I've done those movements under load since August. Sunday as a recovery day should help.

  • KMalhotra17
    Kanika.malhotra17@gmail.com (@KMalhotra17) reported

    Garmin watch (Venu 2S) stopped working. Battery is gone within hardly 2 years. Battery cannot be replaced. What is the solution?? @Garmin @GarminFitness please help

  • baptiste_del
    Baptiste (@baptiste_del) reported

    @GarminFrance @GarminFitness @Garmin Hey Garmin, it is soon my mother birthday and her fenix watch died recently. She is really sad that she lost her 1000+ days goal streak and even more sad that her watch cannot be repaired. The support told us we would receive a discount for a new one but we received nothing. Can you help me so I can order for her birthday?

  • amyhainsworth
    Amy Hainsworth (@amyhainsworth) reported

    Heyo @GarminFitness is anyone working your support phone lines today? I’ve been on hold for 52 minutes for an issue with a Decent, much longer than the 13 minute estimate.

  • kkode_x
    Codex (@kkode_x) reported

    @Sanza @GarminFitness 7k in 50 minutes not bad at all

  • sunilkumar8mile
    Sunil Kumar (@sunilkumar8mile) reported

    @GarminFitness Thanks team for your response and the workaround. However now the issue got resolved and data is syncing into TrainingPeaks.

  • deanlooby2k10
    Will.Im.Not (@deanlooby2k10) reported

    The worst thing about @Apple Watch is when it’s pissing rain you can’t stop your run with the screen being so WET, I love @Strava I think @GarminFitness I’ll upgrade too!

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • jeanettemiami
    Jeanette Smith (@jeanettemiami) reported

    And on this day, @fitbit died. It was a slow death - first came the email, then came the #challenges & the last gasp of #groups. Then the pain as thousands upon thousands fled as fitbit died in ignominy, mourned by many & then simply forgotten as @apple & @GarminFitness rejoiced.

  • rodtrent
    Speaker 25 (@rodtrent) reported

    @Garmin sync for @SmashrunHQ is broken too after Garmin's Oauth changes last week. How long will this last? @GarminFitness

  • Michael_Arter
    Michael Arter (@Michael_Arter) reported

    @Garmin @GarminFitness YET again your #vivoactive4 watch has missed laps while swimming. This is such a poor quality device ! What’s even worse you pretend here in social media that you follow up on issues yet every single email I have sent you has been ignored !! #poor

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • JakeRampart
    Jake Rampart (@JakeRampart) reported

    Can @fitbit @FitbitSupport please help me understand why I have called your helpline over 15 times and my versa 4 still doesn’t work at all??? What a complete joke!!!! @GarminFitness here I come!

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