Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Blackburn, England 1
Sydney, NS 1
Southampton, England 1
Grenoble, Auvergne-Rhône-Alpes 1
Guny, Hauts-de-France 1
Tlalnepantla, MEX 1
Moûtiers, Auvergne-Rhône-Alpes 1
Pelabravo, Castilla y León 1
La Laguna, Canary Islands 1
Toronto, ON 1
Haugesund, Rogaland Fylke 1
Ashburn, VA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Pau, Nouvelle-Aquitaine 1
Gap, Provence-Alpes-Côte d'Azur 1
Sanford, FL 1
Carcassonne, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • tanrunningman K. Wilson (@tanrunningman) reported

    Sucks that many of us are having the same issue, but good to know that we’re not alone so it will likely get fixed soon… I also noticed that as an apple user my run did not update to my Apple health or fitness app either so it is likely a @Garmin @GarminFitness issue.

  • SparklyG Auntie of swans 🦢🚲🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@SparklyG) reported

    @GarminUK @GarminFitness hi, please would you help me understand why the 'performance stats' tab/menu has disappeared from Garmin Connect? Thanks 👍

  • Steve23_G Steve G (@Steve23_G) reported

    @GarminFitness hi guys… noticed my maps are no longer loading in Garmin Connect? Haven’t changed any of the settings and just realised all this weeks block has no maps loaded. Can you pls help?

  • 2KnucklesIn Dave Harbuckle (@2KnucklesIn) reported

    @GarminFitness Yeah, I've done all that and nothing worked. I have 3 activities recorded this week and the app just tells me I have no training status and a **** vo2 max. Guess I should've gone with another company instead.

  • N8_Velo N8_Velo (@N8_Velo) reported

    @GarminFitness the garmin connect app has had the ‘running man’ error for months meaning users can’t access or amend courses. I am moving to Wahoo for better customer service. What on earth explains your incompetence?

  • mauimauer Sebastian Mauer 🇪🇺 @maui@m.ix.is (@mauimauer) reported

    I think I fuound a new contender for my alltime list of worst file formats. @GarminFitness's #FIT format is an unfathomable mess, including gems like timestamps against a custom(!) epoch.

  • Vasco360 Nigel Taylor (@Vasco360) reported

    @GarminFitness is there a problem with Garmin Connect version 4.62? Since installed no Body Battery data & Intensity Minutes doesn’t record Vigorous activity correctly. Fenix 6 Sapphire 24.10

  • hazelmoon (((Shari Hicks))) (@hazelmoon) reported

    @deabruzo @GarminFitness I had an Active2 and liked it, but it didn't always like my non-samsung phone. Gave it to my mom when I went down the Apple path, and it worked great wi/ her Samsung phone. Alex currently has watch & phone, not sure which model, but he likes it. (I'm happy w/ my iThings!)

  • LauraPerttula Laura Perttula (@LauraPerttula) reported

    .@GarminFitness @Garmin is there a reason why the "confidence" metric is even in your 5K Garmin Coach plan? Can I just run without you ranking whether you think I'm going to be successful? I do not find it helpful or motivating. I'm a longtime, but slow, runner rebuilding.

  • KrelleC Krestian Muhlig (@KrelleC) reported

    @Vasco360 @GarminFitness I am having the same problem with fenix 6 pro solar. I cant sync anything. I’ve tried to erase my watch from connect and Bluetooth it made worse.

  • 2illegit Big Tree Phil Rides Again ⭐️ (@2illegit) reported

    @sevenfoxes @GarminFitness It’s so bad it’s pushed me into being willing to pay for @MyFitnessPal

  • Shon Shon (@Shon) reported

    @GarminFitness just had a week of “unproductive” runs according to my #fenix6. I discovered that the GPS was slow (15 mins+) to sync on these runs. Throws off V02max. A reboot fixed the watch but please add logic while GPS_sync=false, productivity_rating=false, alert

  • iona71 iona Butler (@iona71) reported

    @GarminFitness I do have another issue (this is day two of using my new Garmin) I cant get the wrist gesture to work. the mode is always on and the sensitivity is set to high but it still doesn't activate when I raise my wrist. Can you help please?

  • possejeff Jeff Chastain (@possejeff) reported

    @COROSGlobal please fix your app. Having to do rain dances and trick my activities to sync to @Strava is why I left @GarminFitness

  • slkeene Sam Keene (@slkeene) reported

    @Kharrii1 @GarminFitness I did several times in the first couple years running. They suck! I’d slow the pace way off, foam roll and wear compression sleeves but work through them. Now I don’t worry about them, it’s more just making sure form isn’t slacking or getting enough recovery in.

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