Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgeHistory Tyler George 🚵🚴🏻‍♂️🏃🏻‍♂️ (@GeorgeHistory) reported

    @GarminFitness @matthew_arend Just sent a DM on an unrelated issue

  • SHodyEsq Sarah (Hody) Shtylman (@SHodyEsq) reported

    @GarminFitness what’s going on with the ConnectIQ app? Every time I try to update the settings for the watch face on my epix, the entire ConnectIQ app resets to welcome screen and prompts me to login (which then fails unless I force close the app and try again).

  • DariusMDeV DariusMDeV (@DariusMDeV) reported

    @GarminFitness @GarminFitness Why is the hydration widget so terrible on the Venu Sq? For something so simple it lags and bogs down the whole watch, barely registers clicks, takes many seconds to open. WTF is it doing that takes up so many resources?

  • dave_survival Running for Survival (@dave_survival) reported

    @GarminFitness In fact my first tweet on this issue included a tag of @GarminNederland but of course - no response…

  • thepump74 Jon Steele-Mills 🇺🇦 (@thepump74) reported

    @GarminUK @GarminFitness Hi I am currently having issues with syncing my app with @MapMySupport...even tho Map My Run says it is connected, it doesn't show that at Garmin's end. My last 2 runs haven't synced. Please help.

  • MultisportsDad Jake Steen (@MultisportsDad) reported

    @herbertkrabel @GarminFitness Never had an issue with distance, but 100% of the time (7 out of 7 watches), the elevation stops working

  • SethJayson SethJayson (@SethJayson) reported

    @GarminFitness Optical HR works fine as long as I'm not actually working hard, which is a problem for a fitness device. Problem HR hits thin people (ie, high-performing runners, cyclists, climbers, etc.) even more. And it gets noticeably worse in cold weather.

  • travlin_girl Susan B. Barnes | travlin' girl (@travlin_girl) reported

    @GarminFitness Hi. In August 2021 I reached out with issues with my Garmin Vivoactive 4S not charging, and the same issue is happening again. Is this a design flaw with this model? It's tiresome, to be honest.

  • RandomJack1775 Bob Berditzman (@RandomJack1775) reported

    @Garmin @GarminFitness your connect IQ app is not working.

  • katy_dickson Katy Dickson (@katy_dickson) reported

    Hi @Garmin @GarminFitness @garminau hoping someone can help me resolve a charging/battery issue with vivoactive4s. Chat not available and left endlessly on hold when I call.

  • JulesFDF HockeyLife (@JulesFDF) reported

    @GuyHeveldt @Garmin @GarminFitness Hmm annoying. I’ve been tramping and training with others all wearing trackers and it’s always completely different. So of course we take the longest one! I presumed there was an +/- error with the satellite..?

  • SethJayson SethJayson (@SethJayson) reported

    @GarminFitness GPS performance is pretty bad and you don't allow manual footpod calibration on the Fenix 6 to fix it, which also means workout & fitness information is wrong. AI can't make good decisions if you feed it bad information

  • whateversleft_ Tom (@whateversleft_) reported

    Dear @GarminFitness your running fitness algorithm is a complete festering, fetid, pile of ****. Love the entire running community of the world.

  • barryley1 Barry Ley (@barryley1) reported

    @Garmin @GarminUK @GarminFitness the audio prompt feature doesn’t work on the Fenix 7x. Everyone else on forums has the same problem. Can you fix with a software update? #garmin #fenix7

  • matsher75 Mat Sherlock (@matsher75) reported

    Hi friends at @GarminUK @GarminFitness @Garmin any sign of when I’ll get the accuracy issues on my Fenix 6S resolved? Issue raised 16/10/21 (149 days ago) The data you requested for testing shared 13/02/2022 (29 days ago) Any chance of a fix sometime soon? #fenix6 #fenix6s

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