Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • the_compiler Florian Bruhin (@the_compiler) reported

    @Garmin @GarminFitness @letsencrypt To add insult to injury: With Wireshark, I see an "Unknown CA" TLS alert from the watch. Their API for HTTP requests does have a -1001 error code for "secure connection required" (which at least seems to be *somewhat* of a match), but what does it return? A HTTP 404 error. 🤬

  • biqua Biqua Biquason (@biqua) reported

    So I'm guessing the link between @GarminFitness and @Strava is down? Activity hasn't synced to Strava hours later, but did sync to another platform.

  • arpit_13 arpit kapoor (@arpit_13) reported from Pura Sidhi, Uttar Pradesh

    @GarminFitness Hi, The problem is not resolved yet.The kind of response I am getting from Garmin is pathetic.the watch is submitted at the reatil store Universal watch house,hazratganj,Lucknow.the representative of Garmin do not even care to collect it and check it at service center.

  • tortadetortuga WB (@tortadetortuga) reported

    In contrast, ages ago when I had an issue with one of our Garmins, it was two minutes on the phone with a customer service agent to get resolution on the issue. Never buying a non-@GarminFitness watch again.

  • jackson_peaks Jackson Peaks (@jackson_peaks) reported

    Trying again @Garmin and @GarminFitness. I love the FR 955 but it's 2022 and we shouldn't have to buy into a specific (and limited) streaming service. Please tell me there is a fix coming soon so myself and others don't have to keep carrying our phones for @youtubemusic. Please?

  • GrantNwbuckeye Michael Grant (@GrantNwbuckeye) reported

    @TheTonyaRussell @GarminFitness I have had this issue too - can you help Tonya??

  • JMHeffren JMHeffren (@JMHeffren) reported

    @GarminFitness The most recent map update seems to have corrected the problem.

  • how_runs how_far_he_runs (@how_runs) reported

    @GarminFitness is having "server issues" again - Ransomware 2022?

  • bananalentils Anna Lenti (@bananalentils) reported

    @GarminFitness my forerunner watch did not seem to survive the latest update. Even though it is clearly connected to my phone bc I’m receiving notifications the screen is frozen on the little transferring data icon. Restarting doesn’t work. Help?

  • killianbyrne Killian Byrne (@killianbyrne) reported

    @arkiema @GarminFitness Went for the 955 yes but didn't splash the extra €100 for solar! I think it's a great watch, have had one issue where it was like the time just stopped but put it down to being on the ferry! I like a lot of the new features. Are you out running again?

  • The10HagEra Tim (@The10HagEra) reported

    @Garmin @GarminFitness Hi, when is the issue of my watch's display disappearing and needing a restart to show again going to be addressed? It's been happening since the last software update over a week ago and it's definitely not just me! #NotGoodEnough

  • Robinsonpost Matthew Robinson 🇺🇦 (@Robinsonpost) reported

    .@GarminFitness I just downloaded the EU topo map for my Forerunner 945. My device is empty (no activities, music, audiobooks, etc.), yet shows it's 3/4 full with no room for the map. Help!

  • LDdex LDdex (@LDdex) reported

    @GarminFitness @Bigtomstud I'm having the same issue. Somehow my Gmail address was used to send me this email. Even tho I log and use my account daily. How did you find this "Google account" and delete it.

  • akberens Andy Berens (@akberens) reported

    When I use @GarminFitness new auto-set feature in their strength training sub app, it is obvious as to why their @Apple Health integration is such a train wreck because @garmin apparently never tests anything. #Apple should block #garmin until they get it right #garbage

  • arkiema Mark Cannon (@arkiema) reported

    @killianbyrne @GarminFitness Running in between injuries and ailments but mostly cycling. That’s the issue I’ve had a few times, time stops randomly but can’t seem to pinpoint any particular reason. I’m probably not getting the most out of the watch yet.

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