Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Sydney, NS 1
Southampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ohhleary Chris O'Leary (@ohhleary) reported

    I’m a week into using an Apple Watch after everyone told me it was better than the @GarminFitness Forerunner 235. I charged the Forerunner twice a week. On airplane mode, I can’t even get through two days on the @apple Watch 7 using the same functions. WTF?

  • rebicca Rebecca Spencer (@rebicca) reported

    @SleepAndSports @GarminFitness should hire @SleepAndSports to fix sleep accuracy!

  • KhadijaHegazy Khadija (@KhadijaHegazy) reported

    @GarminFitness hello, my watch suddenly stopped syncing to garmin connect app since yesterday morning. I have a fenix 5. Please help

  • stretchmurphy Miles For Justice (@stretchmurphy) reported

    @GarminFitness so I’ve had the Forerunner 245 music for a year and l feel like I’m missing out on so many of its features. Mainly adding workouts and intervals and who knows what else because you don’t know what you don’t know until you know. Can you help me out with this?

  • G8tekeeper G8tekeeper (@G8tekeeper) reported

    So my @GarminFitness Tactix Bravo charger just **** the bed. Let’s not discuss the substandard wrist band. Sad. Looking at you again, @GShock_US. 🇺🇸

  • Chast89 Chastrya Dendang (@Chast89) reported from Ibaraki Shi, Ōsaka-fu

    @Garmin @GarminFitness @GarminUK after updating to 7.10 3 days ago, my FR645M cannot track gps and the HR reading is not right… How can I fix this?!

  • linquel Linquel Isswell (@linquel) reported

    @GarminFitness Already have a ticket started with customer support. Tried this and it didn't help. Waiting to hear back. -Connect device into power source -Hold the power button down for 30 seconds -Remove device from power source -Push the power button down for 1.5 seconds to turn back on

  • 0_0_0_8_8_0_0_0 Marcus Aurelius (@0_0_0_8_8_0_0_0) reported

    @SigO26BVelma @Apple @GarminFitness I'm sorry it's not working out for you like you had hoped.

  • PolinaKerman Polina Kerman (@PolinaKerman) reported from Machala, Provincia de El Oro

    Hey @Garmin my Venu keeps glitching and freezing. Eg- when swiping to add water, there isn’t an option to click on the glass and the creen freezes at that point. After screen goes dark and doesn’t nothing else 🥺 Help? #garmin #gadgets @GarminFitness

  • kitchtrips Kitch 🇦🇺 (@kitchtrips) reported from Sydney, State of New South Wales

    @GarminFitness Must have been a server issue because everything is back to normal now! When I synched yesterday, all the data was present once again.

  • Rolandschoeman Roland Schoeman (@Rolandschoeman) reported

    @Garmin @GarminFitness hi guys. Trying to reach you regarding the excessive noise on a fenix 6s when messages etc come through. Have DM’ed. looking through forums this seems to be a common issue.

  • mowatb Barry Mowat (@mowatb) reported

    @GarminUK @GarminFitness any update on this? It's been going on for months. The advice you've given to date still not addressed the issue. All I got was a questionaire as you your support team did.

  • CWOGULA JG (@CWOGULA) reported

    @SigO26BVelma @Apple @GarminFitness Maybe one of those two should hire you to help improve their models/offerings?

  • RichardWhitloc2 Richard Whitlock (@RichardWhitloc2) reported

    @AndersenRuns @GarminFitness Call @Garmin service. They often can help. They have treated me very well in past, even when off warranty.

  • Casseng Brian Cass (@Casseng) reported

    @BubCass @GarminFitness What happened to you in 2018? Big dip down!!

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