Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Ixtlán del Río, NAY 1
Montluel, Auvergne-Rhône-Alpes 1
Montrond-les-Bains, Auvergne-Rhône-Alpes 1
Cartagena, Departamento de Bolívar 1
Richmond Hill, ON 1
Zaragoza, Aragon 1
Braşov, Judeţul Braşov 1
Madrid, Comunidad de Madrid 1
Québec, QC 1
Castelldefels, Catalunya 1
Florianópolis, SC 1
Chicago, IL 1
Santiago de Compostela, Galicia 1
Molsheim, ACAL 1
Petitmont, ACAL 1
Popayán, Departamento del Cauca 1
Santiago, Región Metropolitana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • jairamc Jairam Chandar (@jairamc) reported

    @GarminFitness I’m unable to login to connect app on my phone. Status page says everything is ok. What’s going on?

  • foxtrot_0x4fult foxtrot_charlie (@foxtrot_0x4fult) reported

    Hey @GarminFitness, My Garmin Instinct freezes regularly. Sometimes switching the screen helps. Sometimes it needs a reboot. Do I really need to reverse engineer it to fix the issue? Yup, it's updated.

  • JayElbaz JE (@JayElbaz) reported

    created a @Garmin workout and it won’t sync from the app to my watch and i just don’t have the head to manually lap intervals. need help please! @GarminFitness #runchat

  • mlroth84 Mel (@mlroth84) reported

    .@Garmin @GarminFitness - I have a Captain Marvel legacy watch and the GPS keeps dropping out on runs. Have no pace or distance info. Have reset watch many times. Help! Watch is essentially useless without this.

  • MarieLomb Marie Lomb (@MarieLomb) reported

    Hey @GarminFitness, maybe you have any input on this? Help would be greatly appreciated :)

  • yawn_so_retro Age Of Apocalypse (@yawn_so_retro) reported

    @GarminFitness The December walking challenge didn't register my recorded miles. Any idea how to fix this?

  • srchvrs Leo Boytsov (@srchvrs) reported

    @GarminFitness I understand, but it's clearly a bug and the app should be able to show at least the total amount of sleep. And it biases things up quite a bit. I guess it's not a problem for people without sleep problems, but isn't the goal to help primarily people who do have such problems?

  • CChoithani Chetan Choithani (@CChoithani) reported

    @Garmin @GarminFitness @Garmin_India I bought an instinct from the US which developed battery drain issue in a month. I moved to India in between. I recently got a replacement (after 40 days) which also seems to have major issues with its censors

  • luigigriffo90 Luigi Griffo (@luigigriffo90) reported

    @GarminFitness @El_Bart_xD Do you have an update on this issue and if it’ll be fixed? It is pretty clear that the heart rate readings are totally off with the 12.20 software and hence the Vo2 Max are screwed up. I lost 3 points in 1 month.

  • BeastModePT Paul Harpham (@BeastModePT) reported from Rotherham, England

    Is @GarminUK @GarminFitness Connect down again?... 😭

  • CMJC73 Crispin Cresswell (@CMJC73) reported

    @GarminFitness Latest update, now that you decided to have your app sync to Apple Health again, still writes REM sleep as being awake. Over 2 months this has been a problem. This is not really a good demonstration of how you #BeatYesterday is it?

  • loobeeloou Louise Kennedy (@loobeeloou) reported

    @helly_welly_woo @GarminUK @GarminFitness I had the exact same issue with my Fitbit. They replaced the band a number of times. It helped to take my watch off before washing my hands but it still happened. I ended up swapping to an Apple Watch.

  • glhardy Gemma Smith (Hardy) (@glhardy) reported

    @GarminFitness is the @garminconnect app down? I just get a running man... hacked again?

  • AdamPalmer91 Adam Palmer (@AdamPalmer91) reported

    @GarminFitness It also doesn't explain why I have literally never had this issue before, and all of a sudden it has started doing it on every activity

  • AdamPalmer91 Adam Palmer (@AdamPalmer91) reported

    @GarminFitness I have already read this, and do not believe any of the answers to fix this. One of my activities it was about an hour in before it shot up to normal, so warming up beforehand is unlikely to do much. I am cycling so there is basically no movement of the watch on my wrist

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