Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • j_stewart97 Jared (@j_stewart97) reported

    I'm hoping @Garmin or @GarminFitness can help clarify something for me. Do the devices that have the @Spotify app on them allow you to have the songs downloaded to the device or do you need some sort of data service? Thanks!

  • rbgarga Renato Botelho (@rbgarga) reported

    @Garmin @GarminFitness I'm trying to find a place here in Brazil to replace a broken display of a Forerunner 245 Music without success. Could you give me some help?

  • DaveWilliams740 Dave (@DaveWilliams740) reported

    @GarminFitness I mean, you could tell me how to fix the issue.....

  • Bargainhunter85 Simon Fitzgerald (@Bargainhunter85) reported

    @GarminFitness Hi i keep having the blue tooth drop out could you send me a help link? Thanks

  • kpdarshi Krishna Priyadarshi (@kpdarshi) reported

    @GarminFitness I'm moving to Garmin from fitbit and would like to bring all my historic data of 5 years, Please help, Fitbit export have .json files which are not supported for import at Garmin

  • Anthony47481706 Anthony (@Anthony47481706) reported

    @JKsLefty @GarminUK @GarminFitness Is anyone having an issue with the active tracking system no longer working when it contacts persons you have set up to recieve emails to be able to track, live, when you are running? It emails the link to recipient's when I start but it stops not longer after.

  • andymorgan Andy Morgan (@andymorgan) reported

    @PinkTaxiRunner @GarminFitness They DM'd me so I have a 'fix' for now. Hopefully it doesn't happen again but we will see.

  • xbud Orlando Padilla (@xbud) reported

    This Fitbit is full of ****, I swear I ran at least 25 miles today on COD! Wtf only 6k steps!!!?!?! @GarminFitness fix this please !

  • arkestra1976 Matt Keighley (@arkestra1976) reported

    @GarminFitness Hey! Yeah, that's when the problem started, up until the latest update it had been working fine but now it's lost all the data for my previous workouts and won't save new data. Disappointing as I've only had my watch a couple of months and had been enjoying it up to that point.

  • tkz33272766 TKZ (@tkz33272766) reported

    @garminconnect @GarminFitness Not working atm. Please address

  • doncaosdelanada Adam Bruderer Ⓥ 💙 (@doncaosdelanada) reported from Manchester, England

    When I am a bit chilly, but not too cold to work, my body battery increases significantly during the day. Why is this? Does my metabolism slowing down that much?! Sometimes my battery is around 95% at 6pm. @GarminUK @Garmin @GarminFitness #ukrunchat

  • AntoineVe AntoineVe (@AntoineVe) reported

    @StravaSupport @GarminFitness Hi ! I've a little problem with activities synchronization : time are messed up. For example, I've record some elliptical today at 1900 (CEST) with garmin and it appears at 1000 on strava. Is there timezone trouble when syncing ? Thank for support.

  • markadellaquila Mark Dellaquila (@markadellaquila) reported

    @GarminFitness @Garmin It appears the Connect app might be having synch issues today. Nothing shows up on the app status page for an issue but wanted to alert you to it.

  • arkley68 Mark Coleman (@arkley68) reported

    @GarminFitness how can we still get our intensity minutes at a calendar month level? Great adding weekly granularity, but real problem on taking away monthly. Can't compare MoM, YoY same month etc??

  • jayrobWL Jay Robinson (@jayrobWL) reported

    @GarminFitness yesterday my 235 forerunner started draining super fast. It died last night so I charged then charged again 10 hours ago to 85%, and now it is back down to 34% just on normal use. Did something happen yesterday or an update that caused this? I've restarted twice

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