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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lyon, Auvergne-Rhône-Alpes 3
Cannes, Provence-Alpes-Côte d'Azur 1
Argent-sur-Sauldre, Centre 1
Paris, Île-de-France 3
Saint-Étienne, Auvergne-Rhône-Alpes 1
Ottawa, ON 1
Arras, Hauts-de-France 1
West Molesey, England 1
Oyonnax, Auvergne-Rhône-Alpes 1
Tel Aviv, Tel Aviv 1
Annecy, Auvergne-Rhône-Alpes 1
Quimper, Brittany 1
Township of Evan, KS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • _renatov
    Renato Villanueva (@_renatov) reported

    I need your help. I've been a loyal @WHOOP user. I've been with them for 5+ years. But... i'm sick of it not giving me my distance on runs, but i love that the battery last 15 days AND that i get ZERO notifications from it. People recommend @GarminFitness, but i really don't want a smart watch. Just the best fitness tracker. Any thoughts?

  • 3x5Floyd
    Cutthroat (@3x5Floyd) reported

    @Garmin @GarminFitness please buy @Strava their new pricing debacle appears to be a sign of struggles. Perhaps their tech can help you fix your software.

  • thefodfather155
    Thefodfather (@thefodfather155) reported

    @GarminFitness Can you fix your shipping issues to help get the watch I ordered. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.

  • Kenharrison99
    Ken harrison (@Kenharrison99) reported

    @mikeoniron @GarminFitness garmin seems to be a problem, sleep without. Train better w! Apple Ultra and Polar H-10. My feel is more accurate than the garmin .

  • AaeJay2008
    AaeJay (@AaeJay2008) reported

    @Garmin @GarminFitness 2. My watch has been with you for over a week. No updates until I contact you. Its a simple fix but every time I look for support, your agents say they will escalate it and then drop out of the chat. I have the screen recording as proof if you want.

  • TheStroBro
    AC (@TheStroBro) reported

    @GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.

  • thedailybuild42
    The Daily Build (@thedailybuild42) reported

    Day 48: 🔋 Body Battery (@GarminFitness) at wake up: 18 💪 Workout: lower 👟 Steps: 9,700 🥩 Protein: 147 🥃 Drinks: 2.5 📈 Build take: Drank way too much last night and slept like ****. Still made it to the gym by 9am somehow. Keep building. 🔨

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • marcorandazza
    Marc J. Randazza 🇺🇸 🇮🇹 🇧🇷 (@marcorandazza) reported

    @Apple - my Apple Watch **** the bed and you’re gonna take a week to get it back to me? Guess that gives me a week to try out a @GarminFitness watch and see if I’m ready to swap ecosystems.

  • andreswart916
    Andre (@andreswart916) reported

    @GarminFitness Hi folks. Forerunner 255 software version 14.13 seems buggy. Data screen font sizes have shrunk. Please advise how to resolve this.

  • MarkMilliganDPT
    Mark Milligan (@MarkMilliganDPT) reported

    Ok @GarminFitness users. Need some tech problem solving. Turn on Fenix 5. Start jogging, heart rate is not accurate. Stop mid run cause it is frustrating. Stop Garmin. Turn off and back on. Put on wrist, heart rate is accurate. Software is up to date. Please help! #running

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • willa_daddy
    Lopez (@willa_daddy) reported

    @GarminFitness If I go for a slow jog on a hot day, and my HR goes up, Garmin drops my VO2 max number. If I go out when it’s cool the next day, suddenly I’m more fit and my VO2 goes up. And Garmin is never happy about my training status. You’re like an emotionally abusive partner.

  • Enceladosaurus
    J. (Hrebinka) Shanahan 🇺🇦 🇸🇪 (@Enceladosaurus) reported

    Tbh I feel a bit misled by all of the articles claiming the @GarminFitness Forerunner 955 was the best fitness watch ever. I read SO many articles & did research before buying. To end up with something so poorly performing, slow, and buggy? Did we buy the same watch!?

  • tshugart3
    Tom Shugart (@tshugart3) reported

    @GarminFitness That graph with all the missing data was from a sync via my computer and Garmin Express. Disappointing that there's nothing else to be done (the support center stuff doesn't help). What I think it needs is an update, and it sounds like that's not forthcoming.

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