Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Étalans, Bourgogne-Franche-Comté | 1 |
| Colombes, Île-de-France | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Riudecanyes, Catalonia | 1 |
| Melbourne, VIC | 1 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Neufchâteau, Wallonia | 1 |
| Paris, Île-de-France | 1 |
| Le Mans, Pays de la Loire | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Cannes, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Brittany Busse, MD (@brittanybussemd) reported@jaybjackson @JasonFitz1 @GarminFitness I am not. I do help people find the right fueling routine for their physiology.
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Ben (@TumoLPK) reported@GarminUK @GarminFitness hi, my altimeter on my forerunner 255s has stopped working altogether for the past week. I’ve followed your tips online and it’s made no difference. Looks like a lot of people have experienced the same issue. How can I sort please?
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Sudhanshu Sehgal (@sudhanshu1011) reportedMy POV regarding this. I started running in June of 2020 and ran with a Casio watch till November of 2024. Then planned to buy a watch and was confused b/w Coros & Garmin. I went for Coros Pace Pro and it was the latest watch from their side at that time because it got released a month before. Pace Pro hasn't still been launched in India and I had to get it from US. Battery of Pace Pro is quite good. First hand experience of this from my side- I ran a 24 Hour Stadium Run in March of 2025 where I covered 175 KM in a span of 24 hours. The battery of the watch at the start of the race was 98 or 99% battery. After 24 hours, 50% battery was still remaining which I can bet none of the entry level watches from Garmin could do. Another recent experience of one of my friends who is a Coros user. His Pace-3 button stooped working & it had been 18 months since the point of buy. He raised the ticket for this concern and it got exchanged and this happened in India where Coros even doesn't have a single offline outlet I guess & it's presence is quite limited. If it would have been Garmin, it wouldn't have been replaced because Garmin comes with 1-year limited manufacturer's warranty whereas Coros comes with 2-year limited warranty starting from the original activation date. This is a pretty big difference. This is not a biased post regarding Coros because I am a Coros user but this is just my perspective and still I stand that entry level Coros watches are way more good especially in the context of battery. Recently one of my friends bought Garmin 265 Music & he himself says that it's battery is not that good. If you want to buy Garmin, buy it. It is good but the point is what is your purpose behind buying either a Garmin or a Coros. Entry level Coros watches battery are way more longer than the entry level watches of Garmin. @COROSGlobal @Garmin @GarminFitness
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Melanie J (@only_little) reported@LadySayFuckALot @Garmin @GarminFitness I would be interested to know if they reply. Worst customer “service” ever. Love my watch but hate that you can never ask them anything 😢
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Satyarup Siddhanta (@SatyarupS) reported@GarminFitness @amazonIN @Garmin received used product previously opened product from Amazon india. No option to return in amazon . Can u please help? #duped #amazon
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Lars Ankile (@larsankile) reported@Garmin @GarminFitness also @Garmin I have this strange issue now that any time I finish a run it tells me I get all sorts of records, like longest run, fastest run, etc. even though it very much isn't, not even for that week (i.e., this includes Garmin data, not counting any imported data)
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🇨🇦#THUNDER BAE🇨🇦 (@THEREELBROW) reportedIf @Google thinks by ruining @fitbit I'm gonna switch to a Google watch they can go #**** themselves. Hey @GarminFitness you'll see my money soon
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Josh Lane (@joshlane34) reported@Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've full dismissed the sleep activity, before my run then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are impossible, just suppress the whole interaction until there are no other in-progress activities. Thanks!
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Florence Sharts (@shan_tahs) reported@GarminFitness my watch battery is draining incredibly fast. It's the forerunner 945. I charged it fully last evening and it was dead at 6am this morning. How do I fix this?
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Dale Johnson ✝️🇺🇸🦅⚜️ (@DaleJ_1031) reported@GarminFitness please fix the way Rucking is computed in Training Load. I did my hardest workout of the week and Connect barely registered it. I basically got penalized for the type of activity.
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erin link (@TennislinkE) reported@GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?
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E_A_L_II🇺🇲 (@E_A_L_II) reported@GarminFitness @JohnStraumann Garmin is trash. Nobody should invest in this company
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Rob Scherer (@RobScherer6) reportedOne problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?