Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Chaas1911 Charlie Haas (@Chaas1911) reported

    @GarminFitness my forerunner 235 keeps disconnecting Bluetooth from my iPhone. Is this a garmin issue or an iPhone issue?

  • Logun0 Logun (@Logun0) reported

    @ianloughead @MobileSyrup Possibly because of a problem with the quality of @GarminFitness devices. My $1,000 Fenix 5x didn't last even 3 years. My wife's lasted 2.5. Their support said they could sell me one previously broken and fixed (refurbished they called it). I'll never buy another one ever again

  • theflyinggopro The Flying GoPro (@theflyinggopro) reported

    @GarminFitness thanks CP.. we have been here before with this problem...was hoping the updates would have fixed it.... it was the update in august (ish) that caused the problem. i will follow the links you provided cheers

  • Eddie_C_1973 Eddie C (@Eddie_C_1973) reported

    @Garmin @GarminFitness SW Version 7.70 is sucking the life out of the battery in my Vivioactive 3. Others having this issue?

  • NBomb_Plus Nick - K= Δ (@NBomb_Plus) reported

    @GarminFitness Hi guys, my move bar no longer shows up - hasn't for a few weeks now at least. Is there some way I can fix this?

  • tomshax tomshax (@tomshax) reported

    @Smithtasticness @GarminFitness I'm having the same issue. Really annoying.

  • cb2705 Christina (@cb2705) reported

    @GarminFitness my 645 disconnects from my AirPods when I select Run to start my run. I have to go back into settings and reset every time. How can I fix this permanently?

  • HSeldon6 Hari Seldon6 (@HSeldon6) reported

    @GarminFitness Why not work harder on keeping our devices solidly connected to our cellphones? Work at making them as accurate as possible. How about making a "slimmed down package for those of us who don't want so much info bogging down phones with permissions

  • raccas81 Rachel C (@raccas81) reported

    Hey @GarminFitness how are you supposed to get some help in regards to a faulty watch when there is no one available on the chat line during the week and I was on hold for a total of an hour while waiting to speak to someone??

  • JayL_Boyd Jamielee (@JayL_Boyd) reported

    @GarminFitness I would but it looks like your connect app has been down for 3 days! App not syncing at all!

  • DebWooArtist DebWooArtist (@DebWooArtist) reported

    @GarminFitness Have just done, with details of all the standard things you always recommend to fix app problems, that I've already tried to no avail.

  • Smithtasticness James Smith (@Smithtasticness) reported

    @tomshax @GarminFitness Yeh I know. Took them a while to realise there was an issue. They are working on it now at least.

  • EugeneDayDSc T. Eugene Day (@EugeneDayDSc) reported

    Man I don’t know why I bother paying attention to @GarminFitness’s algorithms. As I improve, objectively getting faster and running further, their algorithm *invariably* tells me I’m “unproductive” and losing fitness. It’s GARBAGE.

  • jayrobWL Jay Robinson (@jayrobWL) reported

    @GarminFitness my forerunner 235 freezes alot lately. I then have to power it fully down and restart and then it wipes out all my steps for that day. I have to find satellites to get the right time and it automatically drains my battery by 30-40%. Suggestions on a fix?

  • kushal297 kushal bindra (@kushal297) reported

    @Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor works fine with zwift

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