Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Henri Helvetica 🇭🇹 👨🏾🚀 🚀
(@HenriHelvetica) reported
@marcelfahle @pepicrft @GarminFitness I'm on a 945 LTE. But I had (still have) a 230 that lasted 6yrs. The only issue is that the battery charge only lasts 1 day (yes, that's the downfall). The screen also had a small group of dead pixels, but still works totally as intended. in 6yrs, took it off only to charge. 💯
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Ben
(@TumoLPK) reported
@GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?
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kevin duquette
(@kevinduquette) reported
@GarminFitness i know this doesn't do anything, but i bought a vívoactive® 3 Music and it's the biggest piece of **** and waste of my money all time. doesn't even stay charged for a few hours with all the services disabled. like, it can't even just be a watch. i hate it.
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Sissikiwi1
(@Sissikiwi1) reported
@GarminFitness I have now had a Garmin Venu Sq for a year and it is the worst fitness tracker I have ever had. Now it won’t even pair with my new phone, and for pairing I had to remove it from the old phone. So no stats anywhere now. Never correct anyway LOL Garmin rubbish!
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Michael Arter
(@Michael_Arter) reported
@Garmin @GarminFitness YET again your #vivoactive4 watch has missed laps while swimming. This is such a poor quality device ! What’s even worse you pretend here in social media that you follow up on issues yet every single email I have sent you has been ignored !! #poor
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Dave
(@mad_hominem) reported
@GarminFitness @Spotify having to suddenly spend 15 minutes reauthorising my music when I want to run on my lunch break is a seriously poor UX. Please sort this out.
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KDaltonD 🇺🇦
(@kdaltond) reported
So, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.
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Mark Milligan
(@MarkMilliganDPT) reported
@KellerCaponePhD @GarminFitness Hey Cheryl! Great to hear from you! Oh good call. Will wear chest strap next time and see! Same tightness each time. Sweating does not seem to matter. I tried starting by wetting it to simulate sweat. I even take the watch off and see if it calibrates but that does not help
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C
(@samm1tchel) reported
@GarminFitness why won’t my connect show intensity minutes anymore!?? I’ve tried to edit my day and remove and re-add intensity and nothing seems to fix this.
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Pranav
(@Pranav_) reported
hey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?
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Harguneet Singh
(@harguneet) reported
@GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery
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BillyJoeRayJimBob Blue Check Mark 😜
(@BillyJoeRayJim1) reported
anyone else's @GarminFitness @garmin watch 6 minutes slow?
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Jake Rampart
(@JakeRampart) reported
Can @fitbit @FitbitSupport please help me understand why I have called your helpline over 15 times and my versa 4 still doesn’t work at all??? What a complete joke!!!! @GarminFitness here I come!
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erin link
(@TennislinkE) reported
@GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?
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Dr. Kate
(@KateERyan) reported
@MarkMilliganDPT @GarminFitness I think the wrist heart rate sensor is just kind of buggy. I’m in the Fenix 6 now, but occasionally I go through periods of getting a lot of false abnormally high heart rate alerts, and either restarting or updating the software will resolve it.
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