Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Shweta Jain
(@sjainshweta) reported
@Garmin @GarminFitness @GarminUK My watch won't pair with my phone, contacted your chat centre twice to no avail .... The guy gave me instructions to repeat what I had already done like 5 times- which didn't help at all Can you please help me here?? #disappointed
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T. Eugene Day
(@EugeneDayDSc) reported
@GarminFitness Having a disruptive notification that cannot be disabled is a shocking bad design choice.
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Simon Britten
(@SimonInCHC) reported
@GarminFitness my FR45 gesture-activated backlighting is hypersensitive and jamming on 100% of the time I'm running, which is killing my battery life. Only an issue since updating to v5.10, I think. Is this a known issue?
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Steve_382
(@Steve_382) reported
@GarminFitness And of course the server is down again. You know if it weren't for Connect no one would buy your watches. They would just buy the Apple watch.
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Jarek Potiuk
(@jarekpotiuk) reported
@wpp_4 My sister got a 50th birthday present today Garmin watch, and why oh why it does not work during unpacking ? @Garmin @GarminFitness #down #garmin #worstpossibletimeforserverdown
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Lalita
(@LLAmos) reported
@GarminFitness When will the outage be revolved?
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Luke Kains
(@lukekains89) reported
@GarminFitness So far I've seen it once. I don't think it's a major issue (I was being a little snarky/sarcastic). I do appreciate the awesome customer service though! Another fantastic reason to buy Garmin fitness trackers 💪
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Bobby Grangier
(@bgrangier) reported
@Garmin @GarminFitness I’ve sent a DM about a customer service issue. Phone line wasn’t much help. Can someone please check into this for me? Much appreciated!
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T. Eugene Day
(@EugeneDayDSc) reported
@GarminFitness The Fenix 5 did not have this problem, and it makes me want to switch to a new brand. Turning off "smart notifications" doesn't fix it, and the instructions you gave above are not followable, as there is no option "physiological metrics" when I hold down Menu.
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LindaC2021
(@dallasandcowboy) reported
@GarminFitness Thanks - it seemed to fix all by itself after a few days. Appreciate the response! 👍🏻
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Walker James
(@WalkerJ67835796) reported
@james_run_james @GarminUK @GarminFitness SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying
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Truth can't be long hidden
(@ScienceTrained) reported
@NCrunnerjacky @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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Juhani Lehtimäki, Слава Україні
(@lehtimaeki) reported
@EsteveAguilera @GarminFitness Oh I now remember why I have left a 1 star review 5 years ago for MyFitnessPal.. they make you go through the account setup a the way, have no Google login.. and then at the very end force you into a subscription.. very dodgy business practice:( I think I want to pay for this :(
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KerAboutDemocracy
(@AboutKer) reported
It is amazing to me how wonderful the customer service is at @Garmin @GarminFitness ! Within minutes of having an issue with my watch, they've resolved the problem. Refreshing when companies care about their customers! #bestcustomerservice
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D.R.Evans
(@davheavenz) reported
@GarminFitness is down more times than its up!
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