Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 3
Blackburn, England 2
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Tribefanne Anne L (@Tribefanne) reported from Brecksville, Ohio

    My new @GarminFitness watch wasn't working properly so #garmin advised me to return it & they'd send a replacement. I sent watch back. Too bad @Garmin failed to mention that my replacement is back-ordered by 8 weeks & now I have no watch. Customer service fail on multiple levels!

  • jeffreywalrod Jeffrey Walrod (@jeffreywalrod) reported

    @GarminFitness Did you ever think saying "poor performance" under VO2 max after what I consider a good run is very defeating? Every time I see that it makes me not want to run which translates to not purchasing your products

  • mrmrjarrold Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @GarminUK @GarminFitness I’ve referenced Garmin Support pages but can’t find out if WhatsApp is compatible with GARMIN VENU watch. I get notifications for everything else just not WhatsApp messages. Can anybody help pl??

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness No, I am only using the default now. No error for the default watchface.

  • Steve_382 Steve_382 (@Steve_382) reported

    @GarminFitness @garminconnect Not working again.

  • iamchrisbrewer Chris Brewer (@iamchrisbrewer) reported

    My Garmin Varia RTL515 bike radar and light device crapped the bed today. Without warning it shuts off after only 5 seconds on. Only had it for four months. Not happy. @Garmin @GarminFitness forums have people reporting same issue too. Will request warranty replacement.

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported from Parkersburg, West Virginia

    Damet I used to like @GarminFitness watches. Until my foreorerunner 235 did something last night it won't sync now, I can't have any faces on it, and customer support says they basically can't help and they will send me a refurbished one

  • wouterklok Wouter Klok (@wouterklok) reported

    @GarminFitness Hi, my wristband of my Vivoactive 3 Music suddenly broke. As I’m in the middle of a training session for my 1st marathon, wondered if you could help me with a voucher for a replacement offer? Cheers. Wouter

  • CampbellTL Tim Campbell (@CampbellTL) reported

    @imashleymi @Garmin @GarminFitness Sounds like your previous runs are still stored on the watch, filling the memory. Can you sync with garmin app or PC and offload the run history? I sync my golf watch with Garmin Connect every time I golf. Maybe that’s why I am not getting the same error?

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness I've gone through troubleshooting with a chat rep & on my own as well. None of these steps are working. Even reviews for certain watchfaces in Connect IQ are reporting this error. Please fix it.

  • SioCope2002 Siobhan Copeland (@SioCope2002) reported

    @GarminFitness has something happened to your connect app?my husband has synced his watch and two days data are missing from the app although they're on his watch. Help please!

  • XxX_Vicky_XxX Victoria Irvine Robertson (@XxX_Vicky_XxX) reported

    @GarminFitness really struggling to get anywhere I bought a vivoactive 4s and the strap is too small I am trying to see if there is a bigger one and I notice on your website there is but no details on what the size it is can you help please.

  • JohnKAubrey John Aubrey (@JohnKAubrey) reported

    @rodtrent @Garmin @GarminFitness Garmin connect is down. My zwift session from this morning isn't showing up yet.

  • brentreilly Brent Reilly (@brentreilly) reported

    @GarminFitness is Connect down?

  • janine_tillett Janine Tillett (@janine_tillett) reported

    @GarminFitness I noticed today that my walk(Activity Move) did not calculate any distance. All other measurements were fine(heart rate, steps,etc). What could be the issue?

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