Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ollybuxton Olly Buxton (@ollybuxton) reported

    Is @StravaSupport @Strava down? Can’t upload my ride from my @GarminFitness

  • bjbbiker Bart Boma (@bjbbiker) reported

    @GarminFitness lil help if u don’t mind. I just upgraded 2 the 6x from the 5. I’m an airline pilot & switch time zones 3-4 times a day. Every time I took my phone off airplane mode the 5 would update 2 the new time. The 6x isn’t. I have to open garmin connect each time. Plz help!

  • the_REAL_deal88 🤴 His Royal Highness of Subang 🏴 🌍 (@the_REAL_deal88) reported

    @Lishaanth @GarminFitness Bought the basic Forerunner 55 to start with bro. It's not bad.

  • ZapBranny Xavier (@ZapBranny) reported

    @GarminFitness Hey Garmin. Venu 2S keeps turning itself off every morning. Have you got a fix? Looks like a software issue?

  • ronhollis Ron (@ronhollis) reported

    Well…after 20 years as an athlete using Garmin products..They have forced me to Apple….Vivoactive 4 HR is a terrible product..every update in software fixes 2 things and breaks 3…ordered the Apple Watch and fitness apps… @GarminFitness @Garmin #garmin

  • bangsima Ma self (@bangsima) reported

    @GarminFitness Hi, sorry, been there done that with the steps on the page and it changes nothing. Take a look at your forums, this is a widespread issue across your watches, but notably that of the fenix. Will contact your support.

  • ilikerealcorn Cheeezy Poooof (@ilikerealcorn) reported

    @GarminFitness I've had my Forerunner 245 for just a few weeks. The body battery data has disappeared for the second time. Came back the first time after I restarted the watch, but this shouldn't happen once a week, should it? Do I have a bad watch or is this normal?

  • nvanexan Nicholas Van Exan (@nvanexan) reported

    @Garmin @GarminFitness notifications are no longer coming to my Forerunner 245 after iOS 15 update and new focus modes. Will you be updating the connect app / pushing a fix soon or at all?

  • MelodramaBabs Babs (@MelodramaBabs) reported

    @GarminFitness hi! thanks for the reply. I think it was maybe a one off corruption issue. I wasn't able to sync, so then I tried to manually upload the file and I was getting errors saying that there was a problem with the file I used a .FIT repair tool & all was well after that.

  • PivoArch Rob Pivovarnick (@PivoArch) reported

    @Garmin and @GarminFitness the bracket that holds the watch band onto my 645 Music just broke while I was wearing it. Love this watch anything you can do to help me out?

  • Rogerovalles Roger ovalles (@Rogerovalles) reported

    Which of the accounts attends or supports because of how poorly attended to Garmin ConnectIQ service? Please help @GarminCycling @GarminFitness @GarminCycling

  • VietNLatinaCpl ReignManSeattle (@VietNLatinaCpl) reported

    @Apple quit lying your Series 7 is still garbage versus @GarminFitness overpriced and not friendly— if you are a #seniorcitizen #BabyBoomers avoid Apple

  • LiisKuL Liis Kullerkann (@LiisKuL) reported

    @GarminFitness If only you could fix the syncing problem so many people experience with your watches and the connect app. Just having to deal with this issue on a daily basis makes me wanna replace my not even 4 months old Garmin watch..

  • safeandsilent Dr. Kathryn Woodcock 💉🏁 (@safeandsilent) reported

    @GarminFitness As I tweeted later, it came back up. The data server must have been down at that time. It served me the login page, but then just white afterwards.

  • Bnsnobzszonlar ZA (@Bnsnobzszonlar) reported

    It is sad that Garmin’s approach to whole issue was not customer-centric. You should bear in mind that you may experience these kind of bad incidents, when you are opting for Garmin’s products. @Garmin @GarminFitness

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