Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 2
Blackburn, England 2
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Meggzbeth Meggz* (@Meggzbeth) reported

    @GarminFitness the past week my pace data sporadically displays when I run. Any ideas how to fix this?

  • erikjheine Erik Heine (@erikjheine) reported

    @GarminFitness Yikes. I can’t even find the Twitter post I grabbed this from. I’ve fallen down in the job. Sorry. Please feel free to DM me.

  • jedrekjanek Jędrek (@jedrekjanek) reported

    @GarminFitness hey, is there any global issue with the app? Watch is connected to the phone, but on the main page I see only pulse tab. No calories, no activities, no average steps and so on...

  • skinydan98 Danno (@skinydan98) reported

    Hey @GarminFitness - seem to be having an upload problem to both Connect & Strava - Edge 520, ride is on the device, "Upload Failed" Is something down? It'll keep and I can always take the ride off manually but...

  • annaironside Ironside (@annaironside) reported

    @eyesofthejackal @fitbit @GarminFitness LOL I FEEL YOU ON THAT POINT. I wear this thing and input all this info so I can TRACK DATA. I haven't had issue with my Garmin missing things, except sleep data occasionally.

  • Northcoastpaul Paul (@Northcoastpaul) reported

    @GarminFitness Hey folks. Trying to create a Garmin Connect account and it keeps coming to an error page and wont let me create an account

  • DznyGrlSD Heather (@DznyGrlSD) reported from Citrus Ridge, Florida

    Hey @GarminFitness my IndexS2 hasn't sync'd in a week. Help? @Garmin

  • jdeamattson Jordan Dea-Mattson (@jdeamattson) reported

    Hey, @Garmin @GarminFitness how about giving me the ability to directly log Floors. Battery died and device did not count all the steps I did. My streak was broken…

  • leathemsaan1892 Andrew Leathem (@leathemsaan1892) reported

    @GarminFitness If you want q watch with working GPS don't get a garmin. Called the forerunner but you have to use your phone to track a run cause the GPS is so ****

  • TwinLensReflux MCT (@TwinLensReflux) reported

    @filmdevelop @GarminFitness My bad, I have the VivoSMART 4. A whole different kettle of fish.

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness Unfortunately that didn’t help me. Can you provide additional help?

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K. Can you help?

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K.. Can you help?

  • sheltonjb Shelt (@sheltonjb) reported

    @GarminUK @GarminFitness @Garmin hey, my son has a spiderman garmin vivofit jr 2, and has broken the red strap loop. Where can i get a replacement? Thanks

  • SThompso12045 Shawn Thompson (@SThompso12045) reported

    @GarminFitness my watch isn’t counting steps and recorded a workout but no intensity mins. Is there a problem with the app for iOS and the new update?

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