Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Duisburg, NRW | 1 |
| Marietta, GA | 1 |
| Anderlecht, Brussels Capital | 1 |
| Atlanta, GA | 1 |
| Portsmouth, England | 1 |
| Montréal-la-Cluse, Auvergne-Rhône-Alpes | 1 |
| Prague, Praha | 1 |
| Boulay-Moselle, ACAL | 1 |
| Lille, Hauts-de-France | 1 |
| Brough, England | 1 |
| Exireuil, Nouvelle-Aquitaine | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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s k o t t (@skottdaltonic) reported@Garmin is your app broken again? @GarminFitness
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ZiWeng Mak (@makziweng) reported@GarminFitness I connected with my iPod Touch it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pairing is after Dec 15. DM.
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sian jones (@technoqueen) reported@GarminFitness Garmin my 735 does not work and your support has been of no help
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Tacx Support (@TacxSupport) reported@nuebelm @GarminFitness We are sorry to see that you have this issue. Can you tell us what your ticket number is of the email that you have send?
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Alan Dargan DAD (@dargie30) reported@GarminFitness hey, can anyone help my wife's vivoactive 4s keeps switching off during activities. Tried your tech support and they won't answer the question and just Keep fobbing us off. Can anyone help the watch is only 10 months old. #garmin #pleasehelp
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ⓇⒼ③ (@RobertGerrard) reportedAnyone on here uses Garmin smart watches, I’m interested in knowing your thoughts? I’ve had mine just over a year & it seems just to gone to ****.... @Garmin @GarminFitness @garminau
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Henry Weeks (@weeksie1979) reported13703 average steps per day for the year with 15158 average for the lockdown months. Really pleased to have had @GarminFitness and @Strava to help motivate me!
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Montana Ross (@PrettyLilMudder) reported from St. Petersburg, Florida@MDRunning @PROCompression and @GarminFitness have excellent customer service! I've worn their products for years and have never had one issue with either company!!
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Nate (@Natebrogdon) reported@GarminFitness Hey! So, I got it to upload. However, it shows up as a custom workout, but doesn’t give me credit for part of my Garmin Coach plan. I’m afraid it may have screwed up my progression. Any ideas? And, thanks for the help, despite my snark. HNY!!!
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Dr. Joseph Lorenzo Hall (@JoeBeOne) reported@GarminFitness @Strava Hi, is there currently an issue with Strava-Garmin integration? I can't seem to get Strava routes to sync to Garmin Connect (worked yesterday and have tried everything)
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Mark Poulton (@MarkPoulton8) reported@GarminUK @GarminFitness i want to get a new fitness tracker but why should i stick with Garmin? My vivosmart hr+ is now looking very knackered and my first one Forerunner 305 stopped working with Connect. Garmin offered NO help when this happened so maybe look for a better comp
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H. Christensen (@ghostandtape) reported@wahoofitness your app was the best thing about you guys in the beginning. The actual device ( Roam) was always a poor sub for Garmin. Now your app has turned to shite I might as well go back to @GarminFitness
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Marie-Louise Klomp (@MLKlomp) reported@GarminFitness Why does my Garmin vivo actif 4 no longer starts automatically walking exercises? There were some SW updates. Can they be the problem? Please let me know!
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sian jones (@technoqueen) reported@GarminFitness @GarminUK Having trouble with a forerunner 735 i purchased, you're customer service has done nothing except give me links to webpages I've already visited and none of the fixes work, now your helpline is down :( #garmin #garminfail
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ZiWeng Mak (@makziweng) reported@GarminFitness I think is my phone's bluetooth issue. I will try different phone and my iPod Touch to connect again. Thanks for your replies.
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