Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Blackburn, England 2
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • mypifi mypifi (@mypifi) reported

    @FitbitUK It's finally worked today, just wanted to get my data for past 12 months to take with me to @GarminFitness it's a shame we have had to part company but your app is so buggy and watch features limited I need something that's more reliable.

  • runslowrunlong Christine Olson🍀📷🏃‍♀️ (@runslowrunlong) reported

    @GarminFitness Garmin Connect app says I need internet connection to get Insight comparisons to all other Garmin users. I HAVE AN INTERNET CONNECTION!!! Please fix this.

  • tdkrone1 wingman101 (@tdkrone1) reported

    In today's world, we are paying more than ever for products. In less than two years I have gone through two Fitbits. What a terrible product if cannot last more than 12 months. Who would to show me there is better device?? @fitbit @Samsung @GarminFitness

  • thesmartcheese Thesmartcheese (@thesmartcheese) reported

    @GarminFitness my watch's GPS is perpetually broken, I've tried all your fixes from the website. I want a new watch. How can this happen? I'm not paying another $200

  • karriesoo Karrie "Get Vaxxed" McC (@karriesoo) reported from Vancouver, British Columbia

    @threndyleski @GarminFitness Then you can buy one of those. I have to pay a $350 deposit for them to ship me a new one and then ship my busted one to them before they refund the deposit. You want to pay me $350 for a broken watch? Didn’t think so.

  • nikeshkm Nikesh (@nikeshkm) reported

    @GarminFitness I regularly clean the band and as such there us ni dirt or debris thats stuck around the wrist. I dint wear the watch for few days to heal the skin burn. And then i only wore it during day time, it dint cause any issue. But i wore couple of days 24x7, and skin burn appeared again

  • esabhishek Abhishek E S (@esabhishek) reported

    @GarminFitness This did not work for me but Nike+ was able to fix it for me. Thanks for replying though!

  • ThoughtsByRandy Road Rage Randy (@ThoughtsByRandy) reported

    @meganxmackay @Garmin @GarminFitness its been very bad. my fr945 has had three activities not even remotely close in the last week. i ran 21 miles and it was spot on so idk. its frustrating

  • Lucie_Spencer Lucie Spencer 💙 (@Lucie_Spencer) reported

    @run_myf_run @GarminUK @GarminFitness On Friday I had a complete nightmare as none of my timings were working and I was getting more and more frustrated. I was relieved when I came on Twitter and seen loads of others were having the same problems x

  • JennaBernstein7 Jenna Bernstein (@JennaBernstein7) reported

    @marcusmilderman @Garmin @GarminFitness But I’m like nice, I crushed that one and then I look down and it says unproductive?! 😭 I need more positivity than that!

  • drprateikp Dr Prateik (@drprateikp) reported

    Really shocked at this response! Why should I be expected to pay for a product of shoddy and poor quality @GarminFitness @GarminUK #garmin #running #docswhorun

  • CarriePurdom 🌱Carrie Purdom (@CarriePurdom) reported

    @GarminFitness I've already been in touch, you don't know how to fix this.

  • Pranav_ Pranav (@Pranav_) reported

    Hey @Garmin @GarminFitness recently purchased a Fenix 7, and absolutely love it. However I'm having an issue with the band, where it irritates my skin, any suggestions?! I'd love to try another material band but damn your bands are quite expensive.

  • mtn_rcr 🇺🇲Dont call me Francis🇺🇸 (@mtn_rcr) reported

    @RicardoDavis69 @ACShilton Reach out to @GarminFitness customer service, they may be able to help. My watch recently failed (past the warranty) and they provided a refurbished unit no cost to me once I sent the old unit back

  • TymrukAurelie Aurélie Tymruk 🇺🇦 (@TymrukAurelie) reported

    @GarminFitness @MariaLangholz I have got the same problem…

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