Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Land Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MelodramaBabs Babs (@MelodramaBabs) reported

    @GarminFitness hi! thanks for the reply. I think it was maybe a one off corruption issue. I wasn't able to sync, so then I tried to manually upload the file and I was getting errors saying that there was a problem with the file I used a .FIT repair tool & all was well after that.

  • TKSp3cialiSt Mark (@TKSp3cialiSt) reported

    @Garmin why does my Garmin Fenix 3 HR go into a bootloop and randomly work fine @GarminFitness @GarminCycling please fix this issue, i am not the only user experiencing this

  • nvanexan Nicholas Van Exan (@nvanexan) reported

    @Garmin @GarminFitness notifications are no longer coming to my Forerunner 245 after iOS 15 update and new focus modes. Will you be updating the connect app / pushing a fix soon or at all?

  • bjbbiker Bart Boma (@bjbbiker) reported

    @GarminFitness lil help if u don’t mind. I just upgraded 2 the 6x from the 5. I’m an airline pilot & switch time zones 3-4 times a day. Every time I took my phone off airplane mode the 5 would update 2 the new time. The 6x isn’t. I have to open garmin connect each time. Plz help!

  • DeltaSegmentFly Delta Segment Flyer (@DeltaSegmentFly) reported

    @turnbullben @GarminFitness @Strava Yeah Strava not working for me

  • ollybuxton Olly Buxton (@ollybuxton) reported

    Is @StravaSupport @Strava down? Can’t upload my ride from my @GarminFitness

  • rasliche Eric ☕️ 🐟 💻 (@rasliche) reported

    @GarminFitness Maybe it's just a display issue on Connect. Watch is up-to-date, and it looks like the activities are in my history, just not always on the home screen. Weird.

  • Rogerovalles Roger ovalles (@Rogerovalles) reported

    Which of the accounts attends or supports because of how poorly attended to Garmin ConnectIQ service? Please help @GarminCycling @GarminFitness @GarminCycling

  • jackrabbit JackRabbit (@jackrabbit) reported

    Y’all just be thankful that @GarminFitness isn’t also down.

  • DrHarriHH Dr Harriet (@DrHarriHH) reported

    @Garmin @GarminUK @GarminFitness your index smart scales appear to not be as sold. When weight goes up or down the amount of body fat and muscle mass rises and falls in exactly the same way. It seems to be a calculation, not a measurement. How do I get my money back?

  • dragonending cat pro (@dragonending) reported

    @GarminFitness Garmin connect is down for the S2 scale. Weight data is not uploaded. I see some other Twitter users report this as well.

  • rkmazer Rafe Mazer (@rkmazer) reported

    @bikeshopgirlcom @GarminFitness I have had one of my worst product experiences with this watch. Bought b/c links to Spotify, and it fails to download podcasts at least half the time. Have had to get watch replaced, and endure hours of customer care over and over. Sadly I think won't ever do Garmin again

  • AliceJBgt Alice Bourgeoisat (@AliceJBgt) reported

    @dragonending @GarminFitness thanks for the report. I have had the same problem since this morning. (France)

  • ronhollis Ron (@ronhollis) reported

    Well…after 20 years as an athlete using Garmin products..They have forced me to Apple….Vivoactive 4 HR is a terrible product..every update in software fixes 2 things and breaks 3…ordered the Apple Watch and fitness apps… @GarminFitness @Garmin #garmin

  • analogfusion Lance King (@analogfusion) reported

    @GarminFitness Thank you. Not to be rude, but your auto GPS units do not work with Windows - at least not consistently. This has been an ongoing issue. I've tried ALL the troubleshooting steps on 3 separate Windows PCs. Each PC can see the device, but Garmin Express cannot.

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