Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Sydney, NS 1
Southampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • IMFletcher2 Masked Fletch 😷 (@IMFletcher2) reported

    New computer, same piece of **** connection issues with the @GarminFitness Forerunner. Some things never change.

  • sanguinesongs1 sanguinesongs (@sanguinesongs1) reported

    @GarminFitness Hello! Any info or links that help new users understand how you calculate things like Calories burned, Wattage etc? Just picked up a 530 for my bike and want to get a better understanding. Right now it's doubling the calories that other apps say I used. Thanks!

  • kashyab_19 KMN🏃‍♂️ (@kashyab_19) reported

    @GarminFitness Vivoactive4s is not receiving call notifications. Can you help?

  • mswade41 Yolanda (@mswade41) reported

    @MyFitnessPal @GarminFitness So I am logging my food wearing my vivoactive 3 counting steps and both apps sync ONLY TO THIER OWN websites and phone apps. Both say that they will work Together Sync Together 😒plz fix

  • Lloydy_2020 Paul Lloyd (@Lloydy_2020) reported

    Is it a GPS problem? Just put GPS on and went outside to get signal. Full signal and it was ‘ready’ pressed start, calories started to count. But the GPS doesn’t work indoor? So frustrating.. @GarminUK @GarminFitness can someone help..

  • jkmhenry John Henry (@jkmhenry) reported

    @GarminFitness greetings, I have a forerunner 645 and the wrist heart rate seems to be going a bit wonky of late. Anything to do to fix?

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @GarminFitness hey, I can’t connect my headphones/music to the Garmin Vivoactive 4 series - please can you help? I’ve disconnected from my phone etc.

  • pdorado_ Phil (@pdorado_) reported

    @GarminFitness please fix your forerunner 245 issues, shouldn’t take 20 minutes to connect on a new model

  • biancalprice Bianca Price (@biancalprice) reported

    @GarminFitness hi, I can't update my weight manually in the Garmin connect app. When I click the add weight button I get loading wheel then the screen stays black. Anything I can do to fix this?

  • manny_solisp Manuel Solis (@manny_solisp) reported

    Finally transferred all my data from @Fitbit to @GarminFitness but my sleep is not showing up :( Can you help @GarminFitness?

  • jennaTMD jenna (@jennaTMD) reported

    @GarminFitness A lot of my runner friends and I are having some GPS trouble in Boston - messing up pace/distance, disconnecting GPS during run? Is there anything going on?

  • RunningCeeBee CeeBee 💙 (@RunningCeeBee) reported

    Have always been a huge fan of @Garmin @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S & it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send the faulty watch back & I won't be reimbursed. Really poor service👎

  • IMFletcher2 Masked Fletch 😷 (@IMFletcher2) reported

    @JoelFerebee @GarminFitness Never recognizes when I plug in to charge. Bluetooth works. Plugging in always gives an error.

  • jacomaverick Jaco Maverick (@jacomaverick) reported

    @GarminFitness could someone please assist me with the gps tracking problem i have been experiencing? no replies on e-mail, no replies on twitter so far, and phone support was no help too. @GarminSA @Garmin

  • byte_mii Byte mii (@byte_mii) reported

    @GarminFitness app doesn't seem to be connecting this morning, is there a known issue? Syncs steps bit no sleep etc. Seems to not be communicating with myfitnesspal either

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