Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Sydney, NS 1
Southampton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • digitalnervoso 21sт ᴄᴇɴᴛᴜʀʏ ᴅɪɢɪᴛᴀʟ ᴠᴏɪᴅ (@digitalnervoso) reported

    @RyanAmirault @bikeshopgirlcom @GarminFitness I hear so much about people having trouble with Garmin software, I guess I've just been fortunate to not have any issues. This is my second Garmin watch, and I also have a Garmin Edge 530 cycling computer, no notable issues apart from the occasional delay with sync.

  • kitchtrips Kitch 🇦🇺 (@kitchtrips) reported from Sydney, State of New South Wales

    @GarminFitness Must have been a server issue because everything is back to normal now! When I synched yesterday, all the data was present once again.

  • PrettyLilMudder Montana Ross (@PrettyLilMudder) reported from Virginia Beach, Virginia

    Anyone else having trouble with @GarminFitness not uploading running stats? Is there another outage or something?

  • zbrando Brando (@zbrando) reported

    Dear @Garmin the SpO2 readings on the Vivosmart 4 are constantly low and seems a known problem. Is it possible to have a firmware update to solve this? Thanks. @GarminFitness @GarminUK

  • ButtSlayer1234 theydie buttslayer (@ButtSlayer1234) reported

    Everyone knows bmi is trash so why is my fitness watch and app showing me my bmi?????? NOT HELPFUL @GarminFitness

  • frapdoodler Langers (@frapdoodler) reported

    @GarminFitness @hdbaumeister Same issue, can’t get rid of it & takes up most of phone screen for no good reason. Sorry but the Connect app gets worse with each recent update … 👎

  • bjbbiker Bart Boma (@bjbbiker) reported

    @GarminFitness Just messaged a co worker. He has a Samsung s21. His fenix 6 updates automatically with every time zone change. Is this an issue with apple maybe? I did just switched from Android to apple too.

  • KhadijaHegazy Khadija (@KhadijaHegazy) reported

    @GarminFitness hello, my watch suddenly stopped syncing to garmin connect app since yesterday morning. I have a fenix 5. Please help

  • stakx stakx (@stakx) reported

    @bikeshopgirlcom @Apple @GarminFitness wow. i used garmin device a few yrs ago, and it was terrible: software not v intuitive, difficulty connecting to bluetooth, problems uploading to Strava. sounds like they made big improvements on software?

  • rebicca Rebecca Spencer (@rebicca) reported

    @SleepAndSports @GarminFitness should hire @SleepAndSports to fix sleep accuracy!

  • SigO26BVelma Sig26BVelma (@SigO26BVelma) reported

    @vickigeist @Apple @GarminFitness As someone who is nuero divergent I will literally forget it if I have to charge it twice a day. This is why a watch that requires daily charging is a bad fit and not worth $300+ to $750 price point for anyone like me.

  • G8tekeeper G8tekeeper (@G8tekeeper) reported

    So my @GarminFitness Tactix Bravo charger just **** the bed. Let’s not discuss the substandard wrist band. Sad. Looking at you again, @GShock_US. 🇺🇸

  • DBroadribb Dave Broadribb (@DBroadribb) reported

    @Mirindacarfrae @itskennywithrow @GarminFitness Always swim with mine although some models are terrible for GPS tracking in open water.

  • matsher75 Mat Sherlock (@matsher75) reported

    @GarminFitness @GarminUK can I get some support for my Fenix 6S issues please. Your online support team are failing to recognise there is an issue with devices ability to accurately track my distance - its 60-90m out on a 4K run!!!!

  • CWOGULA JG (@CWOGULA) reported

    @SigO26BVelma @Apple @GarminFitness Maybe one of those two should hire you to help improve their models/offerings?

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