Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 3
Blackburn, England 2
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • sanguinesongs1 sanguinesongs (@sanguinesongs1) reported

    @GarminFitness Hello! Any info or links that help new users understand how you calculate things like Calories burned, Wattage etc? Just picked up a 530 for my bike and want to get a better understanding. Right now it's doubling the calories that other apps say I used. Thanks!

  • TheRealIJM Iain John Morrison 🇻🇨🏴󠁧󠁢󠁳󠁣󠁴󠁿📸🚵🏻‍♂️ (@TheRealIJM) reported

    @willpoole @GarminFitness @GarminUK Broken, mine says I've done 3,423 steps which is rubbish because I've not been anywhere near that active today.

  • jennaTMD jenna (@jennaTMD) reported

    @GarminFitness A lot of my runner friends and I are having some GPS trouble in Boston - messing up pace/distance, disconnecting GPS during run? Is there anything going on?

  • storr_tom Tom Storr (@storr_tom) reported

    @GarminFitness Hi, my Fenix 6 has stopped pairing with my phone. Bluetooth on phone works with other devices and weirdly the app recognises the watch, just doesn’t complete the connection. Tried turning off and on etc. Can you help please.

  • RunningCeeBee CeeBee 💙 (@RunningCeeBee) reported

    Have always been a huge fan of @Garmin @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S & it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send the faulty watch back & I won't be reimbursed. Really poor service👎

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @GarminFitness hey, I can’t connect my headphones/music to the Garmin Vivoactive 4 series - please can you help? I’ve disconnected from my phone etc.

  • o_illy o_illy (@o_illy) reported

    @SugahAintSweet @Garmin @GarminFitness I have the same problem. I see their are others that have the same issue. This watchband is really uncomfortable.

  • RunningCeeBee CeeBee 💙 (@RunningCeeBee) reported

    Have always been a huge fan of @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S and it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send my broken watch back and I won't be reimbursed. Really poor service.

  • On2Whls Social Distance on 2 Whls (@On2Whls) reported

    @GarminFitness if you throw a live track error, why do you not also provide some feedback on how to fix the problem?

  • manny_solisp Manuel Solis (@manny_solisp) reported

    Finally transferred all my data from @Fitbit to @GarminFitness but my sleep is not showing up :( Can you help @GarminFitness?

  • jodirstar Jodi (@jodirstar) reported

    @GarminFitness - My Garmin Connect isn’t working.....is the site down?

  • mentalmom76 Amy Whitlock (@mentalmom76) reported

    For those of you with a syncing issue on your Versa 2 since the app update a few days ago, trying to work with @FitbitSupport is a waste of your time. Following is the their final reply and my response. I think I will look at the @GarminFitness #versa2

  • IMFletcher2 Masked Fletch 😷 (@IMFletcher2) reported

    @JoelFerebee @GarminFitness Never recognizes when I plug in to charge. Bluetooth works. Plugging in always gives an error.

  • pdorado_ Phil (@pdorado_) reported

    @GarminFitness please fix your forerunner 245 issues, shouldn’t take 20 minutes to connect on a new model

  • jisampedro Javier I. Sampedro (@jisampedro) reported

    Anyone having trouble while using @GarminFitness Connect ? Workouts not shown in the app since trusted, even though I programmed few days ago and loaded into my watch without problem #garmin #running

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