Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • XcskiPaul Paul Tomblin (@XcskiPaul) reported

    @GarminFitness @dcrainmakerblog Switching from GPS+Gallileo to GPS+GLONASS seems to have cured the problem.

  • prdeepakbabu Deepak Babu P R (@prdeepakbabu) reported

    @GarminFitness Thanks for the tip. The vibration was pretty alarming. Would help if watch could recommend something to act on immediately without creating more panic. Calling a doctor seems obvious but something that can be done quickly to alleviate the high HR might be helpful too.

  • BeckySee123 Rebecca Craven (@BeckySee123) reported

    Hey @GarminFitness my Connect app keeps saying you've got an outtage which you're working on. I want to access an old run via my phone. What's the issue? #Garmin #ukrunchat

  • mirihawk 🌈Our Work Has Just Begun🏳️‍🌈 (@mirihawk) reported

    @GarminFitness How do I get help with Garmin Connect? I'm having some issues. I have 2 devices and body battery info only flows from one. I thought you were improving the app??

  • The_Prenna The Prenna (@The_Prenna) reported

    Imagine being a company and issuing a software update that decimates your product's battery life and your response to consumers is "lol **** u, buy a new device". If you're @GarminFitness @garminau you don't have to imagine. #VivoActive3

  • Bargainhunter85 Simon Fitzgerald (@Bargainhunter85) reported

    @GarminFitness Hi i keep having the blue tooth drop out could you send me a help link? Thanks

  • j_stewart97 Jared (@j_stewart97) reported

    I'm hoping @Garmin or @GarminFitness can help clarify something for me. Do the devices that have the @Spotify app on them allow you to have the songs downloaded to the device or do you need some sort of data service? Thanks!

  • Sportstest Sportstest (@Sportstest) reported

    Anyone else get poor data from the @FourthFrontier #HRM when connected via Bluetooth to @GarminFitness #fenix? This level of dropout is incredibly annoying 🤬

  • edenatheia Tania Danilova (@edenatheia) reported

    @GarminFitness Lately my lily isn’t reading my stress level during yoga. Anybody experiencing the same issue or just me?

  • JBSmellyPants Johnny Blair (@JBSmellyPants) reported

    @garminconnect @GarminFitness @Garmin Issue with Garmin Connect. Crashes a second after opening the app. I have tried all fixes I've been able to find with no luck. please help me out. Forerunner 945, Android. I hope that after spending $800, I'm not getting a faulty product.

  • fischest70 Steffen Fischer (@fischest70) reported

    @GarminFitness Thanks. Please get in direct contact with @RunalyzeDE . The problem is related to 3rd party sync to GC (like Zwift) and has nothing to do with end user devices.

  • kpdarshi Krishna Priyadarshi (@kpdarshi) reported

    @GarminFitness I'm moving to Garmin from fitbit and would like to bring all my historic data of 5 years, Please help, Fitbit export have .json files which are not supported for import at Garmin

  • Luciano_kid Julien P. (@Luciano_kid) reported

    @GarminFitness Help ! The application did not take into account my steps from yesterday during the synchronization, I was close to the badge of the 60 consecutive days ...😭

  • arkley68 Mark Coleman (@arkley68) reported

    @GarminFitness how can we still get our intensity minutes at a calendar month level? Great adding weekly granularity, but real problem on taking away monthly. Can't compare MoM, YoY same month etc??

  • Anthony47481706 Anthony (@Anthony47481706) reported

    @JKsLefty @GarminUK @GarminFitness Is anyone having an issue with the active tracking system no longer working when it contacts persons you have set up to recieve emails to be able to track, live, when you are running? It emails the link to recipient's when I start but it stops not longer after.

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