Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Milford, MA | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salisbury, England | 1 |
| Stoney Creek, ON | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Walker James
(@WalkerJ67835796) reported
@james_run_james @GarminUK @GarminFitness SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying
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T. Eugene Day
(@EugeneDayDSc) reported
@GarminFitness Having a disruptive notification that cannot be disabled is a shocking bad design choice.
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Steve_382
(@Steve_382) reported
@GarminFitness And of course the server is down again. You know if it weren't for Connect no one would buy your watches. They would just buy the Apple watch.
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Truth can't be long hidden
(@ScienceTrained) reported
@GarminFitness @ChptIII Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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Juhani Lehtimäki, Слава Україні
(@lehtimaeki) reported
@EsteveAguilera @GarminFitness Oh I now remember why I have left a 1 star review 5 years ago for MyFitnessPal.. they make you go through the account setup a the way, have no Google login.. and then at the very end force you into a subscription.. very dodgy business practice:( I think I want to pay for this :(
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Graham➡️TFS
(@Graham_Engineer) reported
You never notice the smallest things until they're gone. See: the tiny band keeper on your watch. This is the second time mine has broken on my FR945 in ~2.5 yrs, but props to @GarminFitness, I called their phone # and they're shipping out a new one for free next business day.
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KerAboutDemocracy
(@AboutKer) reported
It is amazing to me how wonderful the customer service is at @Garmin @GarminFitness ! Within minutes of having an issue with my watch, they've resolved the problem. Refreshing when companies care about their customers! #bestcustomerservice
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Victor Haslo
(@supresmooth) reported
@GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.
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Lalita
(@LLAmos) reported
@GarminFitness When will the outage be revolved?
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Jarek Potiuk
(@jarekpotiuk) reported
@wpp_4 My sister got a 50th birthday present today Garmin watch, and why oh why it does not work during unpacking ? @Garmin @GarminFitness #down #garmin #worstpossibletimeforserverdown
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LindaC2021
(@dallasandcowboy) reported
@GarminFitness Thanks - it seemed to fix all by itself after a few days. Appreciate the response! 👍🏻
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Miss K
(@MissKarebe) reported
@GarminFitness what's going on with the app?? I can't upload my workout just my steps. Is this just an issue on the African market? Other friends have the same problem #globalrunningday
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Luke Kains
(@lukekains89) reported
@GarminFitness So far I've seen it once. I don't think it's a major issue (I was being a little snarky/sarcastic). I do appreciate the awesome customer service though! Another fantastic reason to buy Garmin fitness trackers 💪
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Victor Haslo
(@supresmooth) reported
@GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.
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III
(@Faroonia) reported
@Garmin @GarminFitness I love my watch, I truly do. But how the hell did I reach my stair goal for the day while going 35mph down the road in my drivers seat? I paid too much for this watch to have so many inconsistencies.
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