Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • kabukulator Brian Hennessy (@kabukulator) reported

    Why do I suddenly need to reconnect my fénix 6 with my iPhone everyday @GarminFitness? I’ve watched all the videos and read all the how-tos on your site. Help!

  • joejoezz Joe Boomgard-Zagrodnik (@joejoezz) reported

    @dougrathbone @GarminFitness I have no idea what this plot is showing but you are in the red and red is bad. So that's not good.

  • fejagoan ferian (@fejagoan) reported

    @GarminFitness I think It said, “heart rate 75”. Thats is the problem, for whatever reason audio prompt speedup like that.

  • InProgress35 Something Clever (@InProgress35) reported

    When the history books are written, I'll make sure you're name is among the worst despots and dictators of history! You'll be remember as the cruel and unforgiving jester of our time! I hate you @GarminFitness. I hate you as much as I hate the next greatest injustice of our time

  • runamishcountry Amish country half marathon (@runamishcountry) reported

    @runtommcquain @Garmin @GarminFitness I have the same problem with a 4Runner I used to have. I think I had to end up getting a new watch because the light stayed on all the time and there was no other option.

  • amberturnau Amber Turnau (@amberturnau) reported

    @GarminFitness @Garmin I just updated the firmware on my 7s Fenix watch and Tides activity has disappeared. I can’t re-add it. Can you help?

  • rondbard cb🇺🇦 (@rondbard) reported

    @GarminFitness Did the last update have some type of battery save. Since the bad 7.10 and then quick fix 7.20 update my Vivoactive 4 keeps turning itself off during extended periods of inactivity such as sleeping or watching TV. but it doesn't track HR, et al then either.

  • joejoezz Joe Boomgard-Zagrodnik (@joejoezz) reported

    @dougrathbone @GarminFitness I know now because I googled it. Red is bad so I would see a doctor, we like having you around.

  • OnTheJumbotron Kate Olson (@OnTheJumbotron) reported

    Hi @Garmin @GarminFitness my Fenix 6 altimeter isn't working, I've manually reset, GPS reset, and DEM reset but my runs all say 0 ascent 0 descent for the past week. Can you help?

  • liz_hall_e Liz Hall (@liz_hall_e) reported

    Ok all you #Sleep experts. How is it that I wake up with vivid memories of a bunch of dreams but my @GarminFitness device is constantly telling me I had no REM sleep or very little REM? Is it just bad at measuring REM or do I misunderstand when dreaming happens?

  • ba_ bradalan (@ba_) reported

    @atmasphere @GarminFitness Whoop HRM is such garbage during running and easy cycling. What should I switch to?

  • Hill_Runner Rob Furness (@Hill_Runner) reported

    @GarminFitness @firstbeat your analytics are garbage. Fenix 6 was one of the worst things I’ve ever bought. Biggest demotivater ever!

  • hotpantsliz Liz Miller (@hotpantsliz) reported

    @GarminFitness @jaybirdsport please fix the connection issue before i discontinue use of both of your products. this is insane.

  • herbertkrabel Herbert Krabel (@herbertkrabel) reported

    @mad_hominem @GarminFitness This must be a glitch - as my watch did that last night 😳But usually lasts forever

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported

    @Garmin @GarminFitness so the new watch you spent a couple hundred dollars on wakes you up at 4:00 a.m. flashing lights naturally you're not going to sleep well. Thinking awesome I spent money on this and it's broken already

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