Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness My Venu shows an "IQ!" error when I flick my wrist instead of my watchface after a system update last week... I tried to get help through chat support but nothing was helping... 😔

  • janine_tillett Janine Tillett (@janine_tillett) reported

    @GarminFitness I noticed today that my walk(Activity Move) did not calculate any distance. All other measurements were fine(heart rate, steps,etc). What could be the issue?

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported from Parkersburg, West Virginia

    Damet I used to like @GarminFitness watches. Until my foreorerunner 235 did something last night it won't sync now, I can't have any faces on it, and customer support says they basically can't help and they will send me a refurbished one

  • Dimkal Dimitri (@Dimkal) reported

    @GarminFitness Hi! I was hoping to get a replacement band on my wife’s forerunner 35 but we don’t have the serial number any longer. Can you help?

  • peters99 JP (@peters99) reported

    @GarminFitness The Edge 830 has the worst UI/UX. Please improve before releasing another product.

  • JohnKAubrey John Aubrey (@JohnKAubrey) reported

    @rodtrent @Garmin @GarminFitness Garmin connect is down. My zwift session from this morning isn't showing up yet.

  • iamchrisbrewer Chris Brewer (@iamchrisbrewer) reported

    My Garmin Varia RTL515 bike radar and light device crapped the bed today. Without warning it shuts off after only 5 seconds on. Only had it for four months. Not happy. @Garmin @GarminFitness forums have people reporting same issue too. Will request warranty replacement.

  • GWhizLiz Liz Olbrich (@GWhizLiz) reported

    So credit given where credit due @GarminFitness. It’s been a bad run with the Venu but it’s still a great device and you were quick to replace it no questions asked.

  • fairyflowercrow TheycallmeAl🥸 🧪⚗️ ⌨️ (@fairyflowercrow) reported

    @polarissports I do not have the time or the patience to figure out why your **** is now behaving just like the piece of **** @GarminFitness watch I used to have. Pulse rates entirely bunk. Syncing capabilities blow donkey ****. I personally would like my money back.

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness I've gone through troubleshooting with a chat rep & on my own as well. None of these steps are working. Even reviews for certain watchfaces in Connect IQ are reporting this error. Please fix it.

  • XxX_Vicky_XxX Victoria Irvine Robertson (@XxX_Vicky_XxX) reported

    @GarminFitness really struggling to get anywhere I bought a vivoactive 4s and the strap is too small I am trying to see if there is a bigger one and I notice on your website there is but no details on what the size it is can you help please.

  • kd_elbs Kathleen Elberson (@kd_elbs) reported

    @Garmin @GarminFitness Your Instinct watch is absolute garbage. Of all the fitness watches I’ve tried this has the worst exercise and HR readings. Truly terrible. Very disappointed customer. #neveragain

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness I sent the error log a couple of weeks ago, but this watchface still hasn't been fixed.

  • NumbWaal Aqibabbasi (@NumbWaal) reported

    And lets agree she has done this all by her self then why hasn't any GPS data being shared? A good @GarminFitness watch can do the job. The issue is not that we as part of mountain biking community are trying to undermine her but are simply stating facts. @OfficialDGISPR (3)

  • marunk13 M Arun Kumar (MAK) (@marunk13) reported

    @GarminFitness hellos! I have a #GarminVivofit3 and have been using for 2+ yrs now. Couple of things I'm trying to solve. 1/ The strap has become loose and I'm not able to find replacement in India 2/ Getting those odd sized batteries is also becoming an issue. Need help! @Garmin

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