Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Barcelona, Catalunya 5
Bogotá, Distrito Capital de Bogotá 3
Alicante, Comunitat Valenciana 3
Amsterdam, nh 3
Madrid, Comunidad de Madrid 3
São Paulo, SP 2
Valencia, Comunitat Valenciana 2
Tower Hamlets, England 2
London, England 2
Romans-sur-Isère, Auvergne-Rhône-Alpes 2
Brussels, Bruxelles-Capitale 2
Brasília, DF 2
Marseille, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Lyon, Auvergne-Rhône-Alpes 2
Ooltewah, TN 1
Göppingen, Baden-Württemberg Region 1
Vernon Hills, IL 1
Besançon, Bourgogne-Franche-Comté 1
Saint-Yrieix-la-Perche, Nouvelle-Aquitaine 1
Upton, England 1
Guadalajara, Castilla-La Mancha 1
Calafell, Catalunya 1
Aubagne, Provence-Alpes-Côte d'Azur 1
Fuenlabrada, Comunidad de Madrid 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Pulborough, England 1
Audincourt, Bourgogne-Franche-Comté 1
Saint-Sébastien-sur-Loire, Pays de la Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • THM74 Travis Moore (@THM74) reported from Phoenix, Arizona

    @GarminFitness Just updated Garmin Express and now it won’t recognize my ANT, is this a known issue?

  • kitch1980 Martin Kitchin (@kitch1980) reported

    @TaitSimon @GarminFitness What you coming back from? **** getting old isn’t it?! Haha

  • nuebelm Markus Nübel (@nuebelm) reported from Lippstadt, Nordrhein-Westfalen

    @TacxSupport @GarminFitness Hey guys. How long will it take after I have opened a ticket via your support chat til I get feedback? Just wondering if my issue is still active with you guys.

  • brentreilly Brent Reilly (@brentreilly) reported

    @GarminFitness is there something going on with gps right now? Maps for today and yesterday have been bad off.

  • StephenApp Steve App (@StephenApp) reported

    Any @GarminFitness runners out there? I've been using it for the better part of 2020 with no issues, but a few weeks ago, the LiveTrack feature started failing consistently. I've reconnected everything, but nothing seems to help. #runchat

  • rayjebsen Ray Jebsen (@rayjebsen) reported

    @Garmin @GarminFitness you reintroduced the treadmill + virtual run bug on the 945 with your most recent software update. Support is telling people to reset and recalibrate, but that is not working. The software keeps taking 1 step forward, 2 back. Help!

  • MarkPoulton8 Mark Poulton (@MarkPoulton8) reported

    @GarminUK @GarminFitness i want to get a new fitness tracker but why should i stick with Garmin? My vivosmart hr+ is now looking very knackered and my first one Forerunner 305 stopped working with Connect. Garmin offered NO help when this happened so maybe look for a better comp

  • raphaelfabeni Raphael Fabeni (@raphaelfabeni) reported

    @GarminFitness I'm trying with no success to contact support related to a discount coupon that I have that it's not working. Could you help me here?

  • dominooch Dominooch (@dominooch) reported

    @strydrunning I recently bought your product and have been using it with my @GarminFitness Fenix6X. It has recently been connecting and disconnecting indiscriminately, saying "Pod Detached." This is after using it for about a month. Any ideas as to what the issue could be?

  • iCowboys60 Jeff Goold (@iCowboys60) reported

    @GarminFitness CPE expired on my 245. Is there a fix coming? Thanks.

  • goenka_arpan Arpan Goenka (@goenka_arpan) reported

    @GarminFitness It's not about trouble shoot. Its about the censor quality. It's completely fault. I have compared with nonin oxymeter.

  • THM74 Travis Moore (@THM74) reported

    @Garmin Just updated Garmin Express and now it won’t recognize my ANT, is this a known issue? Asked @GarminFitness and they didn't respond...

  • Mjaraba48 Mark Jaraba (@Mjaraba48) reported

    @GarminFitness I don’t mind the app update however the steps views are horrendous. I want to be able to see how my month is going if I click on January instead the 1 year screen is broken up to a ton of 7 day lists. WHY?

  • LearnedAtheist RCM | Infosec Engineer 🕯️🌈💾 (@LearnedAtheist) reported

    @GarminFitness how can two people running side by side, both with #Vivoactive watches, have a 20sec time difference in pace according to your app. That's terrible. Any thoughts??

  • szzoti Zoti (@szzoti) reported

    @mighty_gadget @GarminFitness @GarminUK So far, your article help the most relevantly. Waiting longer for GPS position seems to be a workaround. (it's not easy for those without a map on the watch)

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