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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Paris, Île-de-France 1
Tours, Centre 1
Jarny, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • CamziWamzi
    Undisputed Queen Omega (@CamziWamzi) reported

    @GarminFitness And resetting the watch has not stopped the error from happening again.

  • DariusMDeV
    DariusMDeV (@DariusMDeV) reported

    @GarminFitness @GarminFitness Why is the hydration widget so terrible on the Venu Sq? For something so simple it lags and bogs down the whole watch, barely registers clicks, takes many seconds to open. WTF is it doing that takes up so many resources?

  • MultisportsDad
    Jake Steen (@MultisportsDad) reported

    @herbertkrabel @GarminFitness Never had an issue with distance, but 100% of the time (7 out of 7 watches), the elevation stops working

  • HeriLuna
    Cachetoncito (@HeriLuna) reported

    @Garmin @GarminFitness I have a problem with my Garmin Index.. no matter where is it, always show weight.. around 4 or 5 pounds.. when I got on it, of course the measures are wrong.. I already change batteries, reset all settings.. nothing, what can I do? Help!

  • MeToddScott
    Todd Scott (@MeToddScott) reported

    hey @Garmin @GarminFitness my vivomove hr I bought 8 months ago isn't charging. it has been a problem for the last couple of months and used the suggested cleaning of the connections. it worked for a while but now I can't get it to charge at all over the last month

  • AciernoJonathon
    lil bean boy (@AciernoJonathon) reported

    @GarminFitness your watches are garbage and you should be ASHAMED

  • travlin_girl
    Susan B. Barnes | travlin' girl (@travlin_girl) reported

    @GarminFitness Hi. In August 2021 I reached out with issues with my Garmin Vivoactive 4S not charging, and the same issue is happening again. Is this a design flaw with this model? It's tiresome, to be honest.

  • GeorgeHistory
    Tyler George 🚵🚴🏻‍♂️🏃🏻‍♂️ (@GeorgeHistory) reported

    @GarminFitness @matthew_arend Just sent a DM on an unrelated issue

  • SizaDube1
    Siza Dube (@SizaDube1) reported

    Can someone using a #garminwatch #garminconnect help me understand how calories in and out work please. @Garmin @GarminFitness 🤔

  • Adzsmith16
    Adam (@Adzsmith16) reported

    @godinmanform @GarminFitness It's clearly broken. Send it back

  • 2621875
    Marc Diamond (@2621875) reported

    hey @GarminFitness, on your month totals screen, the calculation for weekly average is the month total distance divided by 4. #incorrect please fix.

  • barryley1
    Barry Ley (@barryley1) reported

    @Garmin @GarminFitness @GarminUK Garmin Pay looked so good but it’s so hard to add cards. LLOYDS? TSB? Even cards you say you take give an error message saying “not participating yet”

  • RandomJack1775
    Bob Berditzman (@RandomJack1775) reported

    @Garmin @GarminFitness your connect IQ app is not working.

  • FrancoisModave
    François Modave (@FrancoisModave) reported

    @herbertkrabel @GarminFitness Funny you say this...my GPS is off by 7-8% for each run. I keep mapping courses or trying on track and I have that systematic error no matter what setting (1s recording, galileo, no galileo etc)

  • SethJayson
    SethJayson (@SethJayson) reported

    @GarminFitness Optical HR works fine as long as I'm not actually working hard, which is a problem for a fitness device. Problem HR hits thin people (ie, high-performing runners, cyclists, climbers, etc.) even more. And it gets noticeably worse in cold weather.

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