Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • annaironside Ironside (@annaironside) reported

    @eyesofthejackal @fitbit @GarminFitness LOL I FEEL YOU ON THAT POINT. I wear this thing and input all this info so I can TRACK DATA. I haven't had issue with my Garmin missing things, except sleep data occasionally.

  • Br17zle BRY (@Br17zle) reported

    @GarminFitness my daughter’s Vivofit jr loses minutes everyday. We have to sync it every day. By the end of the day, it’s way off again. It’s only a month old. Please help!

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness Unfortunately that didn’t help me. Can you provide additional help?

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K.. Can you help?

  • eyesofthejackal eyesofthejackal (@eyesofthejackal) reported

    Does anybody make an Android compatible smart/fitness watch that isn't a steaming pile of ****? Never had a @fitbit device last longer than a year - and my current @GarminFitness device decides at least once/week that my mid-workout HR is in the 50 BPM range (it isn't).

  • richell76 Richell (@richell76) reported

    @GarminFitness I’m having to soft reset my vivosmart 4 every few days to get my body battery to report correctly. Otherwise it only goes up and down about 15pts from 0.

  • sheltonjb Shelt (@sheltonjb) reported

    @GarminUK @GarminFitness @Garmin hey, my son has a spiderman garmin vivofit jr 2, and has broken the red strap loop. Where can i get a replacement? Thanks

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported from Parkersburg, West Virginia

    @StravaSupport help!! My @GarminFitness watch tonight showed an elevation gain of 1614 ft, Strava said 400. My friend who ran the same run as me his elevation game was 1216 ft and Strava cut part of his run out also but I should be at least 1,216 if you think about it .....

  • LateStartRacing Commander ¡Striker! (@LateStartRacing) reported

    @GarminFitness is Garmin connect down again? Activities won’t upload….

  • robinruns912 robin (@robinruns912) reported

    Have had my @GarminFitness for less than 2 months and the GPS is not working. So completely frustrated.

  • _Loryat Loryat (@_Loryat) reported

    @YourDevastator @GarminFitness She does look sick of my ****.

  • thewharrier Chris Wharrier (@thewharrier) reported

    @GarminFitness @GarminUK I’m trying to create a Garmin connect account but unsuccessful. I have tried via the App and directly on connect website but nothing doing! Help!!

  • Dom_OD Dominic (@Dom_OD) reported

    @Garmin contacted Garmin Support regarding my 64sx GPS and had no response. Can you help? @GarminOutdoor @GarminFitness

  • Joe_Eschbach TeslæNOButtonJoe (@Joe_Eschbach) reported

    Hey @GarminFitness @Garmin why is Garmin Express on OS X M1 such a buggy piece of garbage. Now it will not even start after an update.

  • Shalaleh_t Shalaleh (@Shalaleh_t) reported

    Very poor customer service from Garmin @Garmin @GarminFitness. I bought a fitness watch that did not satisfy and needed to return. But, I have to pay for a shipping with tracking and insurance as a punishment of my return. Your devices are good but your customer service 👎

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