Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Krishna Priyadarshi
(@kpdarshi) reported
@GarminFitness I'm moving to Garmin from fitbit and would like to bring all my historic data of 5 years, Please help, Fitbit export have .json files which are not supported for import at Garmin
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Steffen Fischer
(@fischest70) reported
@GarminFitness Thanks. Please get in direct contact with @RunalyzeDE . The problem is related to 3rd party sync to GC (like Zwift) and has nothing to do with end user devices.
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Osma Ahvenlampi
(@osma) reported
@GarminFitness I don't need your help, you should just fix your bugs. Was looking for info on the new firmware, but you haven't done your QA.
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stephen deerness
(@stephendeerness) reported
@GarminUK @GarminFitness hi, can someone please help my approach s62 says connected to BT and connected to golf app but won’t sync in golf app also says not connected in the connect app. So far I’ve reset phone, watch and also unpaired and repaired which worked for about 5 mins
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El famosísimo E.L.D.
(@elidiomaro) reported
@GarminFitness Since the last update, My Forerunner 945 do not track correctly the bicycle distance when the lock button is on. Today did a tri event and the cycling distance was wrong because i forget to not auto lock, but this is a garmin problem. Regards
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Rebecca Craven
(@BeckySee123) reported
Hey @GarminFitness my Connect app keeps saying you've got an outtage which you're working on. I want to access an old run via my phone. What's the issue? #Garmin #ukrunchat
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Nick Costanzo
(@DeltaNick) reported
@GarminFitness @Garmin Connect broken for Approach S62 after update. Watch connected to Iphone 12, Garmin golf connected, Connect shows no connection. Reset didn't help.
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Anthony
(@Anthony47481706) reported
@JKsLefty @GarminUK @GarminFitness Is anyone having an issue with the active tracking system no longer working when it contacts persons you have set up to recieve emails to be able to track, live, when you are running? It emails the link to recipient's when I start but it stops not longer after.
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Deepak Babu P R
(@prdeepakbabu) reported
@GarminFitness Thanks for the tip. The vibration was pretty alarming. Would help if watch could recommend something to act on immediately without creating more panic. Calling a doctor seems obvious but something that can be done quickly to alleviate the high HR might be helpful too.
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Jared
(@j_stewart97) reported
I'm hoping @Garmin or @GarminFitness can help clarify something for me. Do the devices that have the @Spotify app on them allow you to have the songs downloaded to the device or do you need some sort of data service? Thanks!
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AntoineVe
(@AntoineVe) reported
@StravaSupport @GarminFitness Hi ! I've a little problem with activities synchronization : time are messed up. For example, I've record some elliptical today at 1900 (CEST) with garmin and it appears at 1000 on strava. Is there timezone trouble when syncing ? Thank for support.
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Johnny Blair
(@JBSmellyPants) reported
@garminconnect @GarminFitness @Garmin Issue with Garmin Connect. Crashes a second after opening the app. I have tried all fixes I've been able to find with no luck. please help me out. Forerunner 945, Android. I hope that after spending $800, I'm not getting a faulty product.
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The Prenna
(@The_Prenna) reported
Imagine being a company and issuing a software update that decimates your product's battery life and your response to consumers is "lol **** u, buy a new device". If you're @GarminFitness @garminau you don't have to imagine. #VivoActive3
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🌈Our Work Has Just Begun🏳️🌈
(@mirihawk) reported
@GarminFitness How do I get help with Garmin Connect? I'm having some issues. I have 2 devices and body battery info only flows from one. I thought you were improving the app??
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Simon Fitzgerald
(@Bargainhunter85) reported
@GarminFitness Hi i keep having the blue tooth drop out could you send me a help link? Thanks
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