Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 3
Blackburn, England 2
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • MurrysWorld Murry Anne (@MurrysWorld) reported

    Hi @GarminFitness and @Garmin, I bought a smartwatch last spring and it’s not working properly. I visited the website and the support page wasn’t very helpful for this situation. I’d appreciate it if you could reach out to me.

  • matsher75 Mat Sherlock (@matsher75) reported

    @Garmin 2/2 it’s the primary function of the device!! All I get from @GarminUK @GarminFitness is “it’s accurate to the degree we expect, it must be “GPS Drift” which is made up nonsense for when you have a terrible device on the market and won’t admit it…

  • peter_oneill Peter O'Neill (@peter_oneill) reported

    @mjgoldsmith @GarminFitness Universal issue - could be the killer USP for any brand who can solve

  • usujason jason (@usujason) reported

    @mrdipeshashah @peter_oneill @GarminFitness Oh ****, the Apple Watch activity reporting is an analysts worst nightmare.

  • Garmin Garmin (@Garmin) reported

    @Justin_Britton @GarminFitness Oh no, Justin! We're so sorry to hear about this and would like to see how we can help. Does the watch take a charge at all? If you plug it into the computer and press and hold the power light button for 20-30 seconds does the watch do anything? *MH

  • etrino Christopher Murray (@etrino) reported

    @GarminFitness Jeremy in Garmin Support found this; “The Edge 1000 is not compatible with Physio True Up and activities will not show on the Training Status/Training Load page.” He also said he knows of no plans to update the firmware to fix the compatibility problem.

  • djdevo79 Dennis (a.k.a. Devo) (@djdevo79) reported

    @Massonite @Garmin @GarminFitness Wi-Fi yes. Bigger geebees? I don't know how much storage this has. Not using it for offline music though

  • The_Jaret JLG (@The_Jaret) reported

    @GarminFitness I like the Venu, my problem is the HRM feature seems useless during a workout. I doesn’t seem to respond to changes in HR like a HR strap.

  • ElaineRom Elaine Romanelli (@ElaineRom) reported

    Hey @GarminFitness, your watches suck. Not 4 the 1st time, I have run up and down stairs, trying to get it to notice. Usually it’s one or two extra flights. But 2nite was the kicker: up & down 10 flights, got credit for *one*. Screw you. New year, new fitness tracker.

  • iswineselfcare Chloe (@iswineselfcare) reported

    @Garmin @GarminFitness can you all please fix the thing where my watch deletes my whole workout? Running 8 miles with a headwind should have been recorded. Thanks.

  • Dries_aerts Dries Aerts (@Dries_aerts) reported

    @peter_oneill @GarminFitness I have to same issue. Try cutting a clove of garlic for every half hour you've walked.

  • reidconti Reid Conti (@reidconti) reported

    I'm pretty sure the worst part of taking an FTP test is trying to remember how ******** to change your FTP settings in @Garmin Connect @GarminFitness Only took 15 minutes this time!

  • peter_oneill Peter O'Neill (@peter_oneill) reported

    @usujason @GarminFitness Its meaningless. But when you walk for an hour to keep child asleep and have done 1500 for the day, so frustrating. Btw, will be buying my son an a for analytics book at one point. And, to repeat everyone else, printer error is not your fault, you have gone above & beyond to fix

  • steve_eifert steve eifert (@steve_eifert) reported

    @GarminFitness dog ate my garmin smart watch. Apparently she wanted more steps. Any help for me other than more dog training?

  • Traindriver9 Ryan Zeck (@Traindriver9) reported

    @GarminFitness I will never buy a Garmin watch again. I also promise to make sure everybody else I know won't buy one either. Poor customer support and terrible hardware and software.

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