Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • the_compiler Florian Bruhin (@the_compiler) reported

    @Garmin @GarminFitness @letsencrypt To add insult to injury: With Wireshark, I see an "Unknown CA" TLS alert from the watch. Their API for HTTP requests does have a -1001 error code for "secure connection required" (which at least seems to be *somewhat* of a match), but what does it return? A HTTP 404 error. 🤬

  • emsassman Princess Protein (@emsassman) reported

    @Apple your series 7 watch is one of the worst ones I’ve owed. Can’t read through my tattoos and pauses randomly during workouts for no reason. I’ll be switching to @GarminFitness after this

  • heathborders Heath Borders (@heathborders) reported

    @GarminFitness when a calendar event notification shows on my Pixel 6a (Running Android 13), my Forerunner 55 only shows "Calendar" with no notification information. I suspect this is an Android 13 issue. Please forward this to your Android team. I'm happy to test a fix for them!

  • caretakerok Марсоход (@caretakerok) reported

    Hey dudes @GarminFitness what’s wrong with your Forerunner 745? They are not showing correct circles in swimming pool. How to fix this ****?

  • amberturnau Amber Turnau (@amberturnau) reported

    @GarminFitness @Garmin I just updated the firmware on my 7s Fenix watch and Tides activity has disappeared. I can’t re-add it. Can you help?

  • KiethSharma Tarun Sharma (@KiethSharma) reported

    @GarminFitness Auto activity tracking is ON and still it doesn't show up on my watch. Could you please help? @GarminFitness @Garmin

  • hotpantsliz Liz Miller (@hotpantsliz) reported

    @GarminFitness @jaybirdsport please fix the connection issue before i discontinue use of both of your products. this is insane.

  • stuarthurwitz Stuart Hurwitz (@stuarthurwitz) reported

    @GarminFitness Hi. My Garmin connect app is not showing any of the graphs or charts for the last three activities. I have deleted and re downloaded the app. How do I fix this glitch? My Garmin is an Epix 2. It is a bit annoying to be honest

  • OnTheJumbotron Kate Olson (@OnTheJumbotron) reported

    Hi @Garmin @GarminFitness my Fenix 6 altimeter isn't working, I've manually reset, GPS reset, and DEM reset but my runs all say 0 ascent 0 descent for the past week. Can you help?

  • MrWilson Brent C. Wilson (@MrWilson) reported

    @GarminFitness I have DM'd a few times in the past. It's the same problem as always: the cable doesn't make a good connection to the watch. I've had 7 cables over the lifespan of this watch -- 4 Garmin, 3 third-party. They all flake out eventually.

  • tadejtadej shiptoaster (@tadejtadej) reported

    @dret @Garmin @GarminFitness Sounds like my vivoactive 3 experience. Replacing battery did not help me, but there are ways to downgrade the firmware if you take an old binary and hex edit the version to be above the latest one (also did not help lol)

  • arpit_13 arpit kapoor (@arpit_13) reported from Pura Sidhi, Uttar Pradesh

    @GarminFitness Hi, The problem is not resolved yet.The kind of response I am getting from Garmin is pathetic.the watch is submitted at the reatil store Universal watch house,hazratganj,Lucknow.the representative of Garmin do not even care to collect it and check it at service center.

  • BenPsyc33 BenPsyc (@BenPsyc33) reported

    @Garmin @GarminUK @GarminFitness another day and another run I try to record a good time when running but I can't because the Venu software prefers me to know I have climbed 20 floors so I can't stop the timer. IDGAF!!! Someone fix this with an update. So annoying!

  • cloudsider Daniel (@cloudsider) reported

    @GarminFitness Hey @GarminFitness @Garmin when will you fix at least the most obvious bugs on the #epix2 ? I lost count how many times I lost workout or sleep data because of very obvious bugs. these scenarios are easily reproduced. Since it’s not a v1 product, that’s unacceptable.

  • JMHeffren JMHeffren (@JMHeffren) reported

    @GarminFitness The most recent map update seems to have corrected the problem.

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