Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ButtSlayer1234 theydie buttslayer (@ButtSlayer1234) reported

    Everyone knows bmi is trash so why is my fitness watch and app showing me my bmi?????? NOT HELPFUL @GarminFitness

  • AliceJBgt Alice Bourgeoisat (@AliceJBgt) reported

    @dragonending @GarminFitness thanks for the report. I have had the same problem since this morning. (France)

  • DBroadribb Dave Broadribb (@DBroadribb) reported

    @Mirindacarfrae @itskennywithrow @GarminFitness Always swim with mine although some models are terrible for GPS tracking in open water.

  • kitchtrips Kitch 🇦🇺 (@kitchtrips) reported from Sydney, State of New South Wales

    @GarminFitness Must have been a server issue because everything is back to normal now! When I synched yesterday, all the data was present once again.

  • PrettyLilMudder Montana Ross (@PrettyLilMudder) reported from Virginia Beach, Virginia

    Anyone else having trouble with @GarminFitness not uploading running stats? Is there another outage or something?

  • matsher75 Mat Sherlock (@matsher75) reported

    @GarminFitness @GarminUK can I get some support for my Fenix 6S issues please. Your online support team are failing to recognise there is an issue with devices ability to accurately track my distance - its 60-90m out on a 4K run!!!!

  • 0_0_0_8_8_0_0_0 Marcus Aurelius (@0_0_0_8_8_0_0_0) reported

    @SigO26BVelma @Apple @GarminFitness I'm sorry it's not working out for you like you had hoped.

  • dragonending cat pro (@dragonending) reported

    @GarminFitness Garmin connect is down for the S2 scale. Weight data is not uploaded. I see some other Twitter users report this as well.

  • eBoldJuul Simon Juul Mortensen (@eBoldJuul) reported

    @GarminFitness @dragonending Everything Down?

  • MelSunglasses SunglassesMel (@MelSunglasses) reported

    @GarminFitness how can i buy a replacement strap for my Garmin Approach S20, the clasp has split and broken?

  • SigO26BVelma Sig26BVelma (@SigO26BVelma) reported

    @vickigeist @Apple @GarminFitness As someone who is nuero divergent I will literally forget it if I have to charge it twice a day. This is why a watch that requires daily charging is a bad fit and not worth $300+ to $750 price point for anyone like me.

  • Rolandschoeman Roland Schoeman (@Rolandschoeman) reported

    @Garmin @GarminFitness hi guys. Trying to reach you regarding the excessive noise on a fenix 6s when messages etc come through. Have DM’ed. looking through forums this seems to be a common issue.

  • SimonInCHC Simon Britten (@SimonInCHC) reported

    @GarminFitness is the Garmin Connect service offline? Not working for me in the app or website.

  • digitalnervoso 21sт ᴄᴇɴᴛᴜʀʏ ᴅɪɢɪᴛᴀʟ ᴠᴏɪᴅ (@digitalnervoso) reported

    @RyanAmirault @bikeshopgirlcom @GarminFitness I hear so much about people having trouble with Garmin software, I guess I've just been fortunate to not have any issues. This is my second Garmin watch, and I also have a Garmin Edge 530 cycling computer, no notable issues apart from the occasional delay with sync.

  • KhadijaHegazy Khadija (@KhadijaHegazy) reported

    @GarminFitness hello, my watch suddenly stopped syncing to garmin connect app since yesterday morning. I have a fenix 5. Please help

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