Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • mad_hominem Dave (@mad_hominem) reported

    @GarminFitness 9.33 has trashed battery life for a lot of users though. An update fix is needed really quickly.

  • akberens Andy Berens (@akberens) reported

    @GarminFitness Yep .. already know that and doesn’t apply. Not helpful … fix it please

  • JDevlin116 James Devlin (@JDevlin116) reported

    @GarminUK @GarminFitness I know it’s a known issue but I’m really struggling with battery life on my Fenix 6 Pro, any closer to sorting the firmware issue?

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported

    Do all Garmin watches go bad after a weeks or just ones I bought? @Garmin @GarminFitness the watch I got a month ago is doing just like the old one . heart rate tracker stays on all the time, and with this one & pulse ox light stays on all night. No one can sleep through that

  • ba_ bradalan (@ba_) reported

    @atmasphere @GarminFitness Whoop HRM is such garbage during running and easy cycling. What should I switch to?

  • StuMc85 Stu Mc (@StuMc85) reported

    @Garmin What measurement do you use when @Garmin @GarminFitness Connect servers are down?

  • chrisj_slh Chris Hart (@chrisj_slh) reported

    @4iiiiUK @GarminFitness Thanks. I see the beta 14.50 f/w for the Edge 1040 has dropped with a fix. Looking forward to giving it a try.

  • MykolaBartosh Mykola Bartosh (@MykolaBartosh) reported

    @TrainingPeaks @richardwait @GarminFitness Not bad, but rest and drills….

  • joejoezz Joe Boomgard-Zagrodnik (@joejoezz) reported

    @dougrathbone @GarminFitness I have no idea what this plot is showing but you are in the red and red is bad. So that's not good.

  • InProgress35 Something Clever (@InProgress35) reported

    When the history books are written, I'll make sure you're name is among the worst despots and dictators of history! You'll be remember as the cruel and unforgiving jester of our time! I hate you @GarminFitness. I hate you as much as I hate the next greatest injustice of our time

  • chrisj_slh Chris Hart (@chrisj_slh) reported

    @4iiiiUK & @GarminFitness, any update on a fix to the Edge 1040 and 4iiii Precision 3 powermeter compatibility?

  • Hill_Runner Rob Furness (@Hill_Runner) reported

    @GarminFitness @firstbeat your analytics are garbage. Fenix 6 was one of the worst things I’ve ever bought. Biggest demotivater ever!

  • KeithBoland10 Keith Boland (@KeithBoland10) reported

    @FitbitSupport @GarminUK @GarminFitness Fitbit versa 3 broke due to a poor seal when swimming, its been 5 weeks and I still have not received a replacement device. Have you given up on customer service?

  • rondbard cb🇺🇦 (@rondbard) reported

    @GarminFitness Did the last update have some type of battery save. Since the bad 7.10 and then quick fix 7.20 update my Vivoactive 4 keeps turning itself off during extended periods of inactivity such as sleeping or watching TV. but it doesn't track HR, et al then either.

  • chrisveraa Chris Veraa (@chrisveraa) reported

    @GarminFitness Thanks. The Reddit post is not mine, so there are others experiencing this as well. I did uninstall & reinstall, and I am on the latest software. Problem has persisted but I have found a hack to fast forward to next song while running … not ideal though.

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