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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Étalans, Bourgogne-Franche-Comté 1
Colombes, Île-de-France 1
Marseille, Provence-Alpes-Côte d'Azur 1
Riudecanyes, Catalonia 1
Melbourne, VIC 1
Lyon, Auvergne-Rhône-Alpes 1
Neufchâteau, Wallonia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TumoLPK
    Ben (@TumoLPK) reported

    @GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?

  • voodooobear
    userx (@voodooobear) reported

    @GarminFitness for gods sake get rid of MyFitnessPal or at least let me enter my consumed calories manually MyFitnessPal is complete garbage now and its not fair to force people to use a expensive bullshit app to get calories consumed/ burned

  • LamarJacksonMV
    Curren Dewan (@LamarJacksonMV) reported

    **** this garbage @Apple watch. What a waste of money. @GarminFitness send me a promo code. My iPhone ******* sucks too tbh

  • johnmayer689
    R. Red R. (@johnmayer689) reported

    @GarminFitness @Derico42799367 I will be taking my money elsewhere. You are a 💩 greedy, ***** company with worst software on this planet.

  • spangger
    gee spang (@spangger) reported

    @GarminFitness Enough of the "humour" and fix the fckng software! 24.12 Is a disgrace!

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

  • thedailybuild42
    The Daily Build (@thedailybuild42) reported

    Day 36: 🔋 Body Battery (@GarminFitness) at wake up:86 💪 Workout: Cardio 👟 Steps: 19,020 🥩 Protein: 140 🥃 Drinks: 4 📈 Build Take: Had an unbelievable Gyro tonight. Then I ate Nacho Cheese Doritos and almost **** myself. Keep building. 🔨

  • forthecubs
    ForTheCubs (@forthecubs) reported

    @Enceladosaurus @GarminFitness Omg good timing~ thx for warning. I've been considering getting a device for the same purposes and that brand had been on the list 😵‍💫sure as **** isnt now though lmao🙌

  • andreswart916
    Andre (@andreswart916) reported

    @GarminFitness Hi folks. Forerunner 255 software version 14.13 seems buggy. Data screen font sizes have shrunk. Please advise how to resolve this.

  • only_little
    Melanie J (@only_little) reported

    @LadySayFuckALot @Garmin @GarminFitness I would be interested to know if they reply. Worst customer “service” ever. Love my watch but hate that you can never ask them anything 😢

  • AaeJay2008
    AaeJay (@AaeJay2008) reported

    @Garmin @GarminFitness 2. My watch has been with you for over a week. No updates until I contact you. Its a simple fix but every time I look for support, your agents say they will escalate it and then drop out of the chat. I have the screen recording as proof if you want.

  • luckylinguini
    LuckyLinguini (@luckylinguini) reported

    Garmin is by far the worst active smart watch you can buy. What ******** is this **** @GarminFitness @Garmin

  • Marathons4Kids
    My Marathon Journey (@Marathons4Kids) reported

    @GustavoKayakero @Garmin @GarminFitness That might solve the problem

  • sudhanshu1011
    Sudhanshu Sehgal (@sudhanshu1011) reported

    My POV regarding this. I started running in June of 2020 and ran with a Casio watch till November of 2024. Then planned to buy a watch and was confused b/w Coros & Garmin. I went for Coros Pace Pro and it was the latest watch from their side at that time because it got released a month before. Pace Pro hasn't still been launched in India and I had to get it from US. Battery of Pace Pro is quite good. First hand experience of this from my side- I ran a 24 Hour Stadium Run in March of 2025 where I covered 175 KM in a span of 24 hours. The battery of the watch at the start of the race was 98 or 99% battery. After 24 hours, 50% battery was still remaining which I can bet none of the entry level watches from Garmin could do. Another recent experience of one of my friends who is a Coros user. His Pace-3 button stooped working & it had been 18 months since the point of buy. He raised the ticket for this concern and it got exchanged and this happened in India where Coros even doesn't have a single offline outlet I guess & it's presence is quite limited. If it would have been Garmin, it wouldn't have been replaced because Garmin comes with 1-year limited manufacturer's warranty whereas Coros comes with 2-year limited warranty starting from the original activation date. This is a pretty big difference. This is not a biased post regarding Coros because I am a Coros user but this is just my perspective and still I stand that entry level Coros watches are way more good especially in the context of battery. Recently one of my friends bought Garmin 265 Music & he himself says that it's battery is not that good. If you want to buy Garmin, buy it. It is good but the point is what is your purpose behind buying either a Garmin or a Coros. Entry level Coros watches battery are way more longer than the entry level watches of Garmin. @COROSGlobal @Garmin @GarminFitness

  • librarykat
    MrsKillJoy616 (@librarykat) reported

    @Garmin @GarminFitness Ever since I updated your app a few days ago, my notifications won't consistently send through to my watch. I've had to uninstall and reinstall your app multiple times a day to try to get this basic function to work. I've tried to connect with help over this, but that isn't really working either. I would just like a basic function of my watch to work.

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