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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Canby, OR 1
Brindas, Auvergne-Rhône-Alpes 1
Roubaix, Hauts-de-France 1
Billom, Auvergne-Rhône-Alpes 1
Duisburg, NRW 1
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael41381590
    WhattheHUFF? (@Michael41381590) reported

    @GarminFitness Can you add rucking on the lower-end devices for us poor folks?

  • JonB65
    Jon loves summertime! (@JonB65) reported

    @TechOperator I've been using @GarminFitness for years. Unfortunately I couldn't wear it at work. Pretty sure I didn't need it to tell me my poor sleep and high stress. If I had, I may well have quit.

  • deanlooby2k10
    Will.Im.Not (@deanlooby2k10) reported

    The worst thing about @Apple Watch is when it’s pissing rain you can’t stop your run with the screen being so WET, I love @Strava I think @GarminFitness I’ll upgrade too!

  • KewellBeans
    Wrecky Carmichael (@KewellBeans) reported

    @Garmin @GarminFitness your service rep, Sarah, who assisted me today with my Garmin Connect coaching plan issue was phenomenal! Give that girl a raise!

  • froglet80
    Froglet 🐸 (@froglet80) reported

    @amymitchellart @GarminFitness @scrippsresearch i put a couple drops of superglue on where it snaps into the band when that **** happened to me (luckily in my cabin, i'd never have found it otherwise) lol also there are FAR BETTER styles of bands for long term wear on amazon. i don't even use it anymore, if anyone in our community needs one HMU, just pay shipping and if you want to donate extra thats cool

  • runtommcquain
    Tom McQuain 🌮❤️ (@runtommcquain) reported

    @Garmin @GarminFitness got a question about my forerunner 245 music. The heart rate is set and is on, the VO2 max recording is on, and for the last 6 days it hasn't recorded any sleep. I just did the power off by holding the power in for 15 seconds and rebooted how to fix this?

  • hvs_1988
    Harish Shinde (@hvs_1988) reported

    @Garmin @GarminFitness kindly change your testing teams who tests products. FR 745 is utterly disappointment for its name. It never syncs properly. Worst battery performance,even it wont stand 100km ride not sure how come its boasted as triathlete one.

  • spangger
    gee spang (@spangger) reported

    @GarminFitness Enough of the "humour" and fix the fckng software! 24.12 Is a disgrace!

  • saoirse_sikhu
    Dostoevsky’s Girl (@saoirse_sikhu) reported

    I really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

  • Kenharrison99
    Ken harrison (@Kenharrison99) reported

    @mikeoniron @GarminFitness garmin seems to be a problem, sleep without. Train better w! Apple Ultra and Polar H-10. My feel is more accurate than the garmin .

  • Koon2529
    🖖✌️😬🤔, **** or Koon? (@Koon2529) reported

    @Garmin @GarminFitness @GarminCycling Many of Edge 530 have problem while connecting with Garmin Connect and Garmin Express #edge530

  • kaiku_77
    Jokin (@kaiku_77) reported

    @GarminFitness Hello. I have problems with GARMIN Connect when synchronizing. I get a message: "There was an error synchronizing with G.Connect". I do it from a PC in Spain. Can you Help me? I have used it for years with no problems

  • AaeJay2008
    AaeJay (@AaeJay2008) reported

    @Garmin @GarminFitness 1. what's up with your poor customer service? How many times do I need to contact you for support. You told me my Forerunner 165 has a known battery issue and will exchange it out. I was promised next day shipping on the exchange. My watch has been with

  • KMalhotra17
    Kanika.malhotra17@gmail.com (@KMalhotra17) reported

    Garmin watch (Venu 2S) stopped working. Battery is gone within hardly 2 years. Battery cannot be replaced. What is the solution?? @Garmin @GarminFitness please help

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