Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Artful Badger
(@BadgerArtful) reported
@GarminUK @GarminFitness is there an issue with shipping at the moment? I ordered a strap nearly 3 weeks ago and have had no updates.
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Aoife Kelly
(@un_lil) reported
@GarminFitness my adored Fenix 5s died earlier and won't turn back on. Please send help/replacement. Getting really warm when plugged in. Won't connect to express. Need it for marathon training. Devastated. #garminhelp #Fenix
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Brett Stickrod
(@tatchiguy) reported
from
Verona, Wisconsin
@Garmin @GarminFitness I’m having the worst luck getting turn by turn directions on my Garmin Edge 530. I don’t know if it’s the file type that I’m using or that your product is inconsistent. Please help!
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Kirsten Begg-Swider
(@cyclocrossgal) reported
@rusto88 @GarminFitness @GarminCycling Crosses fingers. Powers down the watch. Narrator: "Every year, on the anniversary, the same woman would return to the watch to see if just, for once, maybe this would be the year that her Garmin came back to life."
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TheycallmeAl🥸 🧪⚗️ ⌨️
(@fairyflowercrow) reported
@polarissports I do not have the time or the patience to figure out why your **** is now behaving just like the piece of **** @GarminFitness watch I used to have. Pulse rates entirely bunk. Syncing capabilities blow donkey ****. I personally would like my money back.
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Former Marathon Runner
(@miss_gamu) reported
@GarminFitness @Garmin I have a FR35, I just noticed that the app has not been recording HR and sleep data for over weeks now. How do I fix this? TIA.
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Tim Van Poecke
(@TvPoecke) reported
@GarminFitness @StravaSupport, since I got my new Garmin Fenix, the syncing between your apps stopped working. I reconnected both multiple times, but still not working. any tips?
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KᎪᎡᎬN 🥂
(@GinMum) reported
@GarminUK @GarminFitness Can you help? Still having connect issues with my Venu SQ and @Argos_Online won't replace my 6wk old watch 😭 please help!!!!
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Danny Ball 🏴
(@_Danny_Ball_) reported
@GarminFitness hi. My @GarminUK connect app not working today on iPhone iOS 14
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Wouter Klok
(@wouterklok) reported
@GarminFitness Hi, my wristband of my Vivoactive 3 Music suddenly broke. As I’m in the middle of a training session for my 1st marathon, wondered if you could help me with a voucher for a replacement offer? Cheers. Wouter
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Janine Tillett
(@janine_tillett) reported
@GarminFitness I noticed today that my walk(Activity Move) did not calculate any distance. All other measurements were fine(heart rate, steps,etc). What could be the issue?
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Mark Atherton
(@Athersuk) reported
@GarminFitness I’ve had my Garmin Connect account temporarily deactivated on Thursday, I’ve raised 2 support calls and still no response. The platform is useless for me until this is resolved, please help!
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Dimitri
(@Dimkal) reported
@GarminFitness Hi! I was hoping to get a replacement band on my wife’s forerunner 35 but we don’t have the serial number any longer. Can you help?
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JP
(@peters99) reported
@GarminFitness The Edge 830 has the worst UI/UX. Please improve before releasing another product.
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Anne L
(@Tribefanne) reported
from
Brecksville, Ohio
My new @GarminFitness watch wasn't working properly so #garmin advised me to return it & they'd send a replacement. I sent watch back. Too bad @Garmin failed to mention that my replacement is back-ordered by 8 weeks & now I have no watch. Customer service fail on multiple levels!
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