Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Meggzbeth Meggz* (@Meggzbeth) reported

    @GarminFitness the past week my pace data sporadically displays when I run. Any ideas how to fix this?

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K.. Can you help?

  • TwinLensReflux MCT (@TwinLensReflux) reported

    @filmdevelop @GarminFitness My bad, I have the VivoSMART 4. A whole different kettle of fish.

  • robinruns912 robin (@robinruns912) reported

    Have had my @GarminFitness for less than 2 months and the GPS is not working. So completely frustrated.

  • OliverN28814071 Oliver Newton (@OliverN28814071) reported

    @GarminFitness my phone and fenix 5 won't sync. I have Bluetooth on both devices and have switched off and on again etc. Is there an issue?

  • Dom_OD Dominic (@Dom_OD) reported

    @Garmin contacted Garmin Support regarding my 64sx GPS and had no response. Can you help? @GarminOutdoor @GarminFitness

  • GRACIEMANSI0N MR PORTER IS A HUGE FRAUD (@GRACIEMANSI0N) reported

    @GarminFitness what a moron. you didnt put together ****. you're like a mentally delayed child trying to glue magnets together. freaking pathetic POS. Everyone knows your watch is absolute ****, stop trying, your product sucks, you live like its 1990. go F yourself

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness Unfortunately that didn’t help me. Can you provide additional help?

  • jdeamattson Jordan Dea-Mattson (@jdeamattson) reported

    Hey, @Garmin @GarminFitness how about giving me the ability to directly log Floors. Battery died and device did not count all the steps I did. My streak was broken…

  • annaironside Ironside (@annaironside) reported

    @eyesofthejackal @fitbit @GarminFitness LOL I FEEL YOU ON THAT POINT. I wear this thing and input all this info so I can TRACK DATA. I haven't had issue with my Garmin missing things, except sleep data occasionally.

  • StevenKJohnson Steve Johnson (@StevenKJohnson) reported

    @53viroqua @Garmin @GarminFitness That may be the problem. Feels like two incompatible systems, neither one all that good on its own, forced to talk to each other. Simple drag n' drop is so much better

  • richell76 Richell (@richell76) reported

    @GarminFitness I’m having to soft reset my vivosmart 4 every few days to get my body battery to report correctly. Otherwise it only goes up and down about 15pts from 0.

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K. Can you help?

  • petermcarey pmc (@petermcarey) reported

    relatively new Garmin 830... $ down the drain! @Garmin @GarminFitness

  • leathemsaan1892 Andrew Leathem (@leathemsaan1892) reported

    @GarminFitness If you want q watch with working GPS don't get a garmin. Called the forerunner but you have to use your phone to track a run cause the GPS is so ****

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