Garmin Connect Outage Map

Community Discussion

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Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Lane (@joshlane34) reported 2 minutes ago

  @Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've fully dismissed the sleep activity before my run, then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are impossible, just suppress the whole interaction until there are no other in-progress activities. Thanks!

• 
  Dave (@mad_hominem) reported 6 minutes ago

  @GarminFitness @Spotify having to suddenly spend 15 minutes reauthorising my music when I want to run on my lunch break is a seriously poor UX. Please sort this out.

• 
  J. (Hrebinka) Shanahan 🇺🇦 🇸🇪 (@Enceladosaurus) reported 6 minutes ago

  Tbh I feel a bit misled by all of the articles claiming the @GarminFitness Forerunner 955 was the best fitness watch ever. I read SO many articles & did research before buying. To end up with something so poorly performing, slow, and buggy? Did we buy the same watch!?

• 
  John Straumann (@JohnStraumann) reported 12 minutes ago

  @GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.

• 
  Baptiste (@baptiste_del) reported 13 minutes ago

  @GarminFrance @GarminFitness @Garmin Hey Garmin, it is soon my mother birthday and her fenix watch died recently. She is really sad that she lost her 1000+ days goal streak and even more sad that her watch cannot be repaired. The support told us we would receive a discount for a new one but we received nothing. Can you help me so I can order for her birthday?

• 
  Marc J. Randazza 🇺🇸 🇮🇹 🇧🇷 (@marcorandazza) reported 14 minutes ago

  @Apple - my Apple Watch **** the bed and you’re gonna take a week to get it back to me? Guess that gives me a week to try out a @GarminFitness watch and see if I’m ready to swap ecosystems.

• 
  murph (@BostonLooper) reported 16 minutes ago

  Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

• 
  J (@J8099150426777) reported 19 minutes ago

  @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

• 
  Dostoevsky’s Girl (@saoirse_sikhu) reported 22 minutes ago

  I really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???

• 
  J (@J8099150426777) reported 24 minutes ago

  @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

• 
  AC (@TheStroBro) reported 27 minutes ago

  @GarminFitness Fitness age is now 30, did two lifts this week so it had a marginal negative effect on the running due to soreness even though it was limited reps. It was still the first time I've done those movements under load since August. Sunday as a recovery day should help.

• 
  KDaltonD 🇺🇦 (@kdaltond) reported 27 minutes ago

  So, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.

• 
  🇺🇸God Bless America (@CCPmustDie) reported 27 minutes ago

  @Garmin @GarminFitness have you realized there are so many exercise not listed in Connect when you're trying to create your own workouts there. Fix it by adding them! And your interface to create workouts sucks. Fix it! Don't just selling crazy expensive smart watches.

• 
  AC (@TheStroBro) reported 29 minutes ago

  @GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.

• 
  J (@J8099150426777) reported 31 minutes ago

  @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya