Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Exireuil, Nouvelle-Aquitaine | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Cox
(@missmarycox) reported
@TheTurkishLife @Garmin @GarminFitness "Garmin shaming" makes me depressed. I'm constantly underachieving while recovering my broken leg.
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Saunt Orolo
(@SauntOrolo) reported
Ok the Apple Health sync of @GarminFitness is just plain broken 😡 what a 💩
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Xhale Development
(@xhale_dev) reported
There appears to be a problem with @GarminFitness syncing across in the last hour. Other platforms are also reporting a problem so it looks like a Garmin issue rather than Xhale specific.
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Shannon Geis
(@rdioshenanigans) reported
@GarminFitness Ok, it’s just a much slower pace, to the point where it’s hard to run that slow.
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Joe Chidzik
(@joechidzik) reported
@GarminFitness Thanks! This happens when I open the app from the upload notification. So issue occurs within the app
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Garmin India
(@Garmin_India) reported
@kushal297 @Garmin @GarminFitness Hi Kushal! You can connect with our Toll-Free Number: 1800-121-00-1818 if the problem continues.
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Ricky Asher
(@asher_ricky) reported
@GarminFitness @GarminSA @Garmin Is there any reason why my Garmin Venu won't connect to wifi (010 error)? From research it seems to be an error since 2019 with these devices..?
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Frazer Lloyd-Davies
(@Frazer_LD) reported
@randysnachos @GarminFitness @Garmin It's a shambles isn't it? Having problems syncing AGAIN this morning and the only support is 'plug it in' and 'delete & reinstall'. No Garmin. Acknowledge it's broken and actually fix it. Infuriates me further that once a sync has failed that's it, you can't sync that again. 🤬
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eric robinson
(@Erob2424) reported
@GarminFitness you guys running slower then usual? Just did a 16km run on zwift and it shows up on strava but not loading to Garmin (tried disconnecting and reconnecting) just wondering if the server was backed up or something
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Ben "back in the house" Holmes
(@Benchimin) reported
@corin_ja @GarminFitness @Strava Notes and corrections: it's an Edge 520, not a 510 (my bad) and after forgetting the device on my phone and on the Edge and then doing the reconnection thing it's worked! Yay!
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Uslindile Yengwa
(@Sli_Y) reported
Hi @GarminSA @GarminFitness I'm having trouble with the heart rate monitor on my forerunner 35 watch after installing the update it prompted me to install. Can I get some assistance or advice?
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seansexton90
(@seansexton90) reported
I love my Garmin Instinct Tactical. It’s a fantastic watch. I do have two questions I am hoping someone from the community can help me out with. 1) Is there a way to add solar to it? 2) As a disabled veteran who is wheelchair bound; how do I monitor hand cycle? @GarminFitness
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Charlie Haas
(@Chaas1911) reported
@GarminFitness my forerunner 235 keeps disconnecting Bluetooth from my iPhone. Is this a garmin issue or an iPhone issue?
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Matthew Cunningham
(@MattC72) reported
@Mitts1488 @Garmin Sal, I’d rather not, I am (was) very happy with garmin & it’s products up until now, let’s hope they rectify this problem. Customer service is everything. @GarminFitness
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Patrick Connally
(@patrickconnally) reported
@GarminFitness @NikeService @garminconnect this issue occurred again today. I completed a run, synced to my Garmin app/service, & the run has not synced to the Nike Run Club app (after 30 minutes). I have already dis, & re, connected the two services and syncing the data w/ no result.
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