Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Florian Bruhin
(@the_compiler) reported
@Garmin @GarminFitness @letsencrypt To add insult to injury: With Wireshark, I see an "Unknown CA" TLS alert from the watch. Their API for HTTP requests does have a -1001 error code for "secure connection required" (which at least seems to be *somewhat* of a match), but what does it return? A HTTP 404 error. 🤬
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Daniel
(@cloudsider) reported
@GarminFitness Hey @GarminFitness @Garmin when will you fix at least the most obvious bugs on the #epix2 ? I lost count how many times I lost workout or sleep data because of very obvious bugs. these scenarios are easily reproduced. Since it’s not a v1 product, that’s unacceptable.
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BenPsyc
(@BenPsyc33) reported
@Garmin @GarminUK @GarminFitness another day and another run I try to record a good time when running but I can't because the Venu software prefers me to know I have climbed 20 floors so I can't stop the timer. IDGAF!!! Someone fix this with an update. So annoying!
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Michael Grant
(@GrantNwbuckeye) reported
@TheTonyaRussell @GarminFitness I have had this issue too - can you help Tonya??
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Amber Turnau
(@amberturnau) reported
@GarminFitness @Garmin I just updated the firmware on my 7s Fenix watch and Tides activity has disappeared. I can’t re-add it. Can you help?
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Liz Miller
(@hotpantsliz) reported
@GarminFitness @jaybirdsport please fix the connection issue before i discontinue use of both of your products. this is insane.
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Yoshia
(@coachyoshia) reported
@Garmin @GarminFitness actually just told me that if my very expensive watch and cycling computer was within 400’ of accurate elevation they are good with it. Shockingly bad product. Not even sure how they can call that elevation tracking. Hugely disappointed.
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Tarun Sharma
(@KiethSharma) reported
@Garmin @GarminFitness My Venu 2 Plus's automatic activity is not working from past several days. Could you please help?
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Mark Cannon
(@arkiema) reported
@killianbyrne @GarminFitness Did you get the 955 in the end Killian? I got the solar version a couple of weeks ago, very impressive except the watch face freezes randomly, a simple button press readjusts the time lag but still annoying. Seems to be a ‘known issue’ judging by some forums.
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Dave
(@mad_hominem) reported
@herbertkrabel @GarminFitness Yeah, apparently it’s a known issue. Someone recommended turning off Strava segments so we shall see if that helps.
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Mark Cannon
(@arkiema) reported
@killianbyrne @GarminFitness Running in between injuries and ailments but mostly cycling. That’s the issue I’ve had a few times, time stops randomly but can’t seem to pinpoint any particular reason. I’m probably not getting the most out of the watch yet.
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Brent C. Wilson
(@MrWilson) reported
@GarminFitness I have DM'd a few times in the past. It's the same problem as always: the cable doesn't make a good connection to the watch. I've had 7 cables over the lifespan of this watch -- 4 Garmin, 3 third-party. They all flake out eventually.
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Goldie
(@jillaustein) reported
@GarminFitness I just found an factory sealed foot pod that is at least 10 years old (probably more). Changed the battery, tried to pair it, it failed. tried multiple times. I put it down, disappointed. About 30 mins, later it paired!!! it works!!!!!!
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JMHeffren
(@JMHeffren) reported
@GarminFitness The most recent map update seems to have corrected the problem.
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Kate Olson
(@OnTheJumbotron) reported
Hi @Garmin @GarminFitness my Fenix 6 altimeter isn't working, I've manually reset, GPS reset, and DEM reset but my runs all say 0 ascent 0 descent for the past week. Can you help?
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