Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Strasbourg, ACAL | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Pranav
(@Pranav_) reported
Hey @Garmin @GarminFitness recently purchased a Fenix 7, and absolutely love it. However I'm having an issue with the band, where it irritates my skin, any suggestions?! I'd love to try another material band but damn your bands are quite expensive.
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Geof W 🇱🇹 🇺🇦 🌻
(@GeofW) reported
@GarminFitness my Fenix 6 connected to my iPhone 12 Pro (iOS 15.5) will show every single notification except text messages. I’ve checked and double checked all the settings. Help!
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Rob C
(@beer_int_cellar) reported
@GarminFitness is there a problem with your service today? Can’t get my GarminConnect app to work properly and your site is down
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Rob Abbey 🏳️🌈
(@Rob_Abbey) reported
@GarminFitness @GarminUK - help with fenix 6 pro! Every time I start a run, a live track session starts and I have no idea how to turn it off. Looked in the connect app, watch/activity settings and google and can't figure it out. Thanks
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Stephen Martin
(@smmartin330) reported
I've found someone's very expensive @GarminFitness Fenix 5 watch, and very much want to return it to the owner, but Garmin refuses to help. I am offering to pay to ship it to @Garmin for them to turn around and ship it to the owner, but they are refusing.
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Ali Rivol
(@AliRivol10) reported
@Jaime_Rivera @GarminFitness @Garmin If you watched "The Quantified Scientist " YouTube channel you would know how bad the sensors are in Garmin watches they are far from accurate ..
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maikismi
(@maikismi) reported
@GarminFitness what’s up with the bad customer service and lack of quality in #Vivofit4 product?
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Andy Berens
(@akberens) reported
Why is @Garmin and @GarminFitness customer support worse than the cable industry? #garbage #fail
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KAZ
(@kaz_s800M) reported
@GarminFitness @garmin @GarminCycling On the Garmin Connect site, I zoomed the map to tried to find nearby courses. However, starting point icons are not appered in the zoomed map, and courses in unrelated locations are listed. Please solve this problem.
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Abhishek E S
(@esabhishek) reported
@GarminFitness This did not work for me but Nike+ was able to fix it for me. Thanks for replying though!
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Running for Survival
(@dave_survival) reported
Hi @GarminFitness since I’ve upgraded watches, garmin connect isn’t changing time zones properly when I travel. Could you please help ?
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Meryl Winslow
(@MerylWinslow) reported
@Garmin @GarminFitness so glad I bought a new watch only for it to work worse than my last one. Thing is a damn lemon… can’t hold a charge for **** - drops 30% in a day
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Stephen Martin
(@smmartin330) reported
@GarminFitness @Garmin We found a Fenix 5, powered on and working but with low battery, washed up on a beach in Hilton Head. Can you help us track down the owner by serial so we can return it?
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Dr Prateik
(@drprateikp) reported
Really shocked at this response! Why should I be expected to pay for a product of shoddy and poor quality @GarminFitness @GarminUK #garmin #running #docswhorun
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Jenna Bernstein
(@JennaBernstein7) reported
@marcusmilderman @Garmin @GarminFitness But I’m like nice, I crushed that one and then I look down and it says unproductive?! 😭 I need more positivity than that!
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