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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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App Crashing (37%)
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Errors (21%)
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Device Failure (14%)
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Online Features (12%)
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Website Down (12%)
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Sign in (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nürnberg |
App Crashing | |
 Madrid |
Website Down | |
 Paris |
App Crashing | |
 Andenne |
App Crashing | |
| Nantes |
Online Features | |
| Choisy-le-Roi |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tacx Support
(@TacxSupport) reported
@nuebelm @GarminFitness We are sorry to see that you have this issue. Can you tell us what your ticket number is of the email that you have send?
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Andreas Reininger
(@AndiR3x) reported
@GarminFitness no problem I can imagine what's going on before Christmas.
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sian jones
(@technoqueen) reported
@GarminFitness @GarminUK Having trouble with a forerunner 735 i purchased, you're customer service has done nothing except give me links to webpages I've already visited and none of the fixes work, now your helpline is down :( #garmin #garminfail
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Henry Weeks
(@weeksie1979) reported
13703 average steps per day for the year with 15158 average for the lockdown months. Really pleased to have had @GarminFitness and @Strava to help motivate me!
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s k o t t
(@skottdaltonic) reported
@Garmin is your app broken again? @GarminFitness
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Rob McKillip
(@rcmckill) reported
@rgierut I can't understand how @GarminFitness can be this bad. They have access to massive amounts of fitness data from millions of users, yet they are unable to track fitness over time? Doing a reasonable job is easy. I also noticed they don't track climbing at all either.
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Angelos Tzelepis
(@AngelosTzelepis) reported
@millierossman @GarminFitness @Garmin I've never had anything this bad though. And my chest is too big for most straps to be wearable. I do have one though. I'll try tomorrow.
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Alan Dargan DAD
(@dargie30) reported
@GarminFitness hey, can anyone help my wife's vivoactive 4s keeps switching off during activities. Tried your tech support and they won't answer the question and just Keep fobbing us off. Can anyone help the watch is only 10 months old. #garmin #pleasehelp
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sian jones
(@technoqueen) reported
@GarminFitness Garmin my 735 does not work and your support has been of no help
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Arpan Goenka
(@goenka_arpan) reported
@GarminFitness never ever buy Garmin Venu sq. Oxymeter is worst. It is not even near to actual figure
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? I pair it after Dec 15. DM.
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Rebecca Barber
(@rebthebarber) reported
@GarminFitness Yes, alas, I just updated it before this run, so I don't believe that's the issue.
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lucinda melcher
(@LucindaMelcher) reported
@GarminFitness my vivoactive 4s gps isnt working. used to take 30-60 secs to work now keeps saying ' looking for gps' but nothing happens however long i wait. can u help?
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Nate
(@Natebrogdon) reported
@GarminFitness Hey! So, I got it to upload. However, it shows up as a custom workout, but doesn’t give me credit for part of my Garmin Coach plan. I’m afraid it may have screwed up my progression. Any ideas? And, thanks for the help, despite my snark. HNY!!!
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Colleen
(@ColleenRunsPa) reported
Is there an issue with @GarminFitness Garmin Connecf? My sleep hasn’t been syncing like it always does. Google isn’t helping.
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Rod Wallace
(@rodtheplodNo9) reported
@GarminFitness do you have a help line that can chat via twitter? I have been losing activities and it is getting to be a bit annoying.
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H. Christensen
(@ghostandtape) reported
@wahoofitness your app was the best thing about you guys in the beginning. The actual device ( Roam) was always a poor sub for Garmin. Now your app has turned to shite I might as well go back to @GarminFitness
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ⓇⒼ③
(@RobertGerrard) reported
Anyone on here uses Garmin smart watches, I’m interested in knowing your thoughts? I’ve had mine just over a year & it seems just to gone to ****.... @Garmin @GarminFitness @garminau
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Scott Kennedy-Lount
(@LountScott) reported
@GarminFitness is there a problem with the Goal feature? Mine is showing Null Days for all goals and not registered walks, although other parts of the application are working. Today was the first day for the year of goals. Anyone else had the same issue?
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Alex Marks
(@ajmarks88) reported
@GarminFitness any ideas on why workouts are not showing on the watch? I've synced my phone to my watch and the workouts don't show on the watch. I've tried all the trouble shooting options etc.
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Wilson Adams
(@WilsonAdams_) reported
@GarminFitness Connect app is held back so much by poor UI design. So much potential but such a pain to navigate.
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Prof Brendan Godley
(@BrendanGodley) reported
I wonder how I get @Garmin @GarminFitness help. System isnt working for me but cant find a helpdesk.
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pair after Dec 15. DM.
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I want make a feedback regarding this. Please help me suggest enable turn off sleep time in setting and auto sleep detection including nap in future software update to technicians team for all model available.
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Feralina Cat
(@FeralinaCat) reported
@FitbitSupport Thanks for absolutely nothing! Not only did you not solve my problem with your product but, the chat session was abruptly ended! Any @GarminFitness reps out there want to sell me on your device over @Fitbit 😡🤬😡
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Arup Vidyerthy
(@foobarbaz77) reported
@GarminUK @GarminFitness - having trouble with Strava live segments not working on Edge 830 after upgrading to v7. Does this feature only work on Strava routes synced to Garmin? Or do starred and enabled Stava segments show up on routes made on Connect?
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connected with my iPod Touch it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pairing is after Dec 15. DM.
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Marie-Louise Klomp
(@MLKlomp) reported
@GarminFitness Why does my Garmin vivo actif 4 no longer starts automatically walking exercises? There were some SW updates. Can they be the problem? Please let me know!
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Montana Ross
(@PrettyLilMudder) reported
from
St. Petersburg, Florida
@MDRunning @PROCompression and @GarminFitness have excellent customer service! I've worn their products for years and have never had one issue with either company!!
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I think is my phone's bluetooth issue. I will try different phone and my iPod Touch to connect again. Thanks for your replies.