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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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App Crashing (33%)
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Online Features (22%)
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Website Down (22%)
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Sign in (10%)
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Device Failure (7%)
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Errors (6%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Valencia | App Crashing | |
Mérida | Sign in | |
Montréal | Website Down | |
Cartago | Device Failure | |
Rome | Sign in | |
Medellín | Online Features |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tired and confused 🇺🇦
(@LeeRoyIreland) reported
Anyone have a @GarminFitness instinct solar with a problem with the body battery? Mine won't recharge during rest periods and sleep. Reset temporarily solves it but it happens again immediately.
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J.Cortez
(@Epoykun) reported
@Garmin @GarminFitness I wish you guys will fix your apple health integration. I’m sick and tired of missing and corrupt activity data. If Strava can do it why can’t you. #EpicFail
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K. Wilson
(@tanrunningman) reported
Sucks that many of us are having the same issue, but good to know that we’re not alone so it will likely get fixed soon… I also noticed that as an apple user my run did not update to my Apple health or fitness app either so it is likely a @Garmin @GarminFitness issue.
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Big Tree Phil Rides Again ⭐️
(@2illegit) reported
@GarminFitness - do you offer a Bluetooth scale that will directly interface with my existing account? This Eufy one has gone so bad that I’d rather buy a new scale/app than use this.
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AQ
(@_AndresQuesada) reported
@GarminFitness why do you hate swimmers Swims can only be notes on a calendar? And it's impossible to see notes on anything except the desktop website? I might as well write it down on a piece of paper and get a Casio watch
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Big Tree Phil Rides Again ⭐️
(@2illegit) reported
@sevenfoxes @GarminFitness It’s so bad it’s pushed me into being willing to pay for @MyFitnessPal
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Yuché Jacobs
(@yugels) reported
@petironmom @ShaneJeremy1 @GarminFitness Sounds like a software issue. Perhaps factory reset and update software.
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Just Joe
(@Joe_Eschbach) reported
Anyone using a @GarminFitness Edge 1030 and having trouble synching routes from RWGPS? Used to be I pinned a route in RWGPS and it just synch’d to the 1030 automatically, but lately it’s not working. The routes do synch to my Epix, so not sure what’s wrong here.
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D💰👽
(@newblinkstory) reported
Hey @Garmin @GarminFitness is there an issue with syncing with steps and activities? After syncing, it’s not registering correctly my workouts and not counting towards streak connection challenges.Don’t want to miss out & lose the points or streaks because of this.Anything helps!
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Dakota Cary
(@DakotaInDC) reported
Would love to know if @Garmin and @GarminFitness are doing anything about this issue?
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Jonas Köritz
(@jonaskoeritz) reported
@lehtimaeki @GarminFitness The previous Fit API was very hard to use correctly and documentation was bad as well. I really hope this takes off. @GooglePlay How about making it mandatory to support Health Connect when listed on the PlayStore?
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TheLoneHog
(@HogLone) reported
@Digital_Muscle @StevenDore9 @GarminFitness I have always been a negative split person. I never warm up before start so i start super slow & tend to speed up throughout the race- you feel like you are flying at the end when everyone who went out to quick is dying. I probably go out to slow though.
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Auntie of swans 🦢🚲🇬🇧🏴🇺🇦
(@SparklyG) reported
@GarminUK @GarminFitness hi, please would you help me understand why the 'performance stats' tab/menu has disappeared from Garmin Connect? Thanks 👍
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Big Tree Phil Rides Again ⭐️
(@2illegit) reported
@sevenfoxes @GarminFitness It’s ******* terrible. They got rid of the SCALE from the SCALE APP. If they don’t revert it to something useful, I’m gonna ditch this one.
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(((Shari Hicks)))
(@hazelmoon) reported
@deabruzo @GarminFitness I had an Active2 and liked it, but it didn't always like my non-samsung phone. Gave it to my mom when I went down the Apple path, and it worked great wi/ her Samsung phone. Alex currently has watch & phone, not sure which model, but he likes it. (I'm happy w/ my iThings!)
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Paul Wild
(@wilderness2006) reported
@GarminFitness you should fire all of your software design teams. vivoActive on watch UI terrible. garminConnect iOS app - worse. Decent in 1995 perhaps but unforgivable today.
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Bee's Café
(@Bee_Cafe_Corner) reported
@GarminFitness IS garminconnect down? The website isnt loading and training plan is not syncing to my watch today.
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Sebastian Mauer 🇪🇺 @maui@m.ix.is
(@mauimauer) reported
I think I fuound a new contender for my alltime list of worst file formats. @GarminFitness's #FIT format is an unfathomable mess, including gems like timestamps against a custom(!) epoch.
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Lucy Spanswick
(@lucy_spanswick) reported
@GarminFitness is there a current issue with courses on Garmin Connect? I’m getting an error message saying something went wrong loading your courses
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TheLoneHog
(@HogLone) reported
@Digital_Muscle @StevenDore9 @GarminFitness It makes an enormous difference. My PB for a half in Europe is around 1.36, here i struggle to get down to 1.45. Likewise my 10K PB is 42 mins, but here it is a push to go sub 46 mins on these hot mornings.
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Sandra
(@libraryturner) reported
@leanecaddick @Garmin @GarminFitness Did you find a solution for this? Similar issue here
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Big Tree Phil Rides Again ⭐️
(@2illegit) reported
@sevenfoxes @GarminFitness They should be embarrassed about how terrible this is.
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Shawn Brown
(@kc9qha) reported
@GarminFitness @Garmin, any closer to getting a fix for the sync to Apple Health? Read in the forums that lots of people having the same issue. Last sync for mine was November 3rd.
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Nicklas Johnson
(@spatula75) reported
I had high hopes for the @GarminFitness Venu 2, but basic functionality is broken or unreliable. It thinks I slept only 2 hours last night, and Pulse O2 readings work only about 1 out of 3 times. What a major disappointment this thing is.
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Wouter van de Ridder
(@wjvdr) reported
@GarminFitness @MyFitnessPal Can you please fix the weight sync from MFP to Garmin?? Used to work flawlessly but stopped syncing about 2 weeks ago and hasn't worked since.
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Paul Coroneos
(@pacman326) reported
@GarminFitness battery drain with latest version of connect on latest iOS on 14 pro is awful. I thought something was wrong with phone until I checked battery graph. Background services is draining far too much power. I hope this is a priority fix.
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Grumpy Ol’ Runner
(@grumpyolerunner) reported
Hey @GarminFitness - Having issues synching to Connect - just completed a run and it’s not syncing. 5G and phone are fine. A message flashed on Connect about server issues, but quickly disappeared. Any info?
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Bob Forrest, CFP®, CKA (God/man)
(@robertjforrest) reported
@BusinessFamous 50% off @GarminFitness Fenix 6X Pro as a surprise from the Mrs (yet to be delivered) ... unless someone else spent my 25k Amex points on Amazon, in which case I have a problem on my hands
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N8_Velo
(@N8_Velo) reported
@GarminFitness the garmin connect app has had the ‘running man’ error for months meaning users can’t access or amend courses. I am moving to Wahoo for better customer service. What on earth explains your incompetence?
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Chuck Ryant
(@chuckryant) reported
@wrobel221 @benz145 @GarminFitness Having owned 3 Garmin watches I would never get another. Battery life is terrible, software is glitchy and non intuitive, customer support and repair is non existent and they are very expensive.