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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (41%)
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App Crashing (26%)
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Online Features (20%)
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Errors (6%)
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Device Failure (4%)
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Sign in (2%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cali |
Website Down | |
 Milan |
App Crashing | |
 Mexico City |
App Crashing | |
| Cali |
App Crashing | |
 San Martín de los Andes |
Website Down | |
| Verona |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Bourgeoisat
(@AliceJBgt) reported
@dragonending @GarminFitness thanks for the report. I have had the same problem since this morning. (France)
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Simon Britten
(@SimonInCHC) reported
@GarminFitness is the Garmin Connect service offline? Not working for me in the app or website.
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Babs
(@MelodramaBabs) reported
@GarminFitness hi! thanks for the reply. I think it was maybe a one off corruption issue. I wasn't able to sync, so then I tried to manually upload the file and I was getting errors saying that there was a problem with the file I used a .FIT repair tool & all was well after that.
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JackRabbit
(@jackrabbit) reported
Y’all just be thankful that @GarminFitness isn’t also down.
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Mat Sherlock
(@matsher75) reported
@GarminFitness @GarminUK can I get some support for my Fenix 6S issues please. Your online support team are failing to recognise there is an issue with devices ability to accurately track my distance - its 60-90m out on a 4K run!!!!
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Mat Sherlock
(@matsher75) reported
I have a Fenix 6S that is averaging 100 meters out over a distance of 2.5 miles. @GarminFitness @GarminUK your support teams don’t think there’s anything wrong with the device?! Can someone please help…
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21sт ᴄᴇɴᴛᴜʀʏ ᴅɪɢɪᴛᴀʟ ᴠᴏɪᴅ
(@digitalnervoso) reported
@RyanAmirault @bikeshopgirlcom @GarminFitness I hear so much about people having trouble with Garmin software, I guess I've just been fortunate to not have any issues. This is my second Garmin watch, and I also have a Garmin Edge 530 cycling computer, no notable issues apart from the occasional delay with sync.
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stakx
(@stakx) reported
@bikeshopgirlcom @Apple @GarminFitness wow. i used garmin device a few yrs ago, and it was terrible: software not v intuitive, difficulty connecting to bluetooth, problems uploading to Strava. sounds like they made big improvements on software?
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emma howard
(@emmahoward010) reported
@GarminFitness I think garmin connect is down. The app is not working and you can’t log back in either 🙄
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Bart Boma
(@bjbbiker) reported
@GarminFitness lil help if u don’t mind. I just upgraded 2 the 6x from the 5. I’m an airline pilot & switch time zones 3-4 times a day. Every time I took my phone off airplane mode the 5 would update 2 the new time. The 6x isn’t. I have to open garmin connect each time. Plz help!
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Olly Buxton
(@ollybuxton) reported
Is @StravaSupport @Strava down? Can’t upload my ride from my @GarminFitness
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Johanna Flórez
(@yayitaflorez) reported
@Garmin @GarminFitness worst service! Delivery
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Alan Quigley
(@Quiggers_03) reported
@TerriQuigley84 @GarminFitness You really are an expert in putting yourself down !!!! Too many years practice xxxxxxxx
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Simon Juul Mortensen
(@eBoldJuul) reported
@GarminFitness @dragonending Everything Down?
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theydie buttslayer
(@ButtSlayer1234) reported
Everyone knows bmi is trash so why is my fitness watch and app showing me my bmi?????? NOT HELPFUL @GarminFitness
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J Rotramel
(@heynow88) reported
My son's @GarminFitness Forerunner 45 got ripped right off his arm at the Griak Invitational. It was retrieved but poor band design, screw mounts snapped right off. Not recommended for XC races. #running #garmin
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SunglassesMel
(@MelSunglasses) reported
@GarminFitness how can i buy a replacement strap for my Garmin Approach S20, the clasp has split and broken?
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Arleigh - Bike Shop Girl
(@bikeshopgirlcom) reported
@stakx @Apple @GarminFitness I haven't had one upload problem. I purposely went with a dumber model (forerunner 245) that has less in the UI.
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Lance King
(@analogfusion) reported
@GarminFitness Thank you. Not to be rude, but your auto GPS units do not work with Windows - at least not consistently. This has been an ongoing issue. I've tried ALL the troubleshooting steps on 3 separate Windows PCs. Each PC can see the device, but Garmin Express cannot.
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Rebecca Spencer
(@rebicca) reported
@SleepAndSports @GarminFitness should hire @SleepAndSports to fix sleep accuracy!
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Dr Harriet
(@DrHarriHH) reported
@Garmin @GarminUK @GarminFitness your index smart scales appear to not be as sold. When weight goes up or down the amount of body fat and muscle mass rises and falls in exactly the same way. It seems to be a calculation, not a measurement. How do I get my money back?
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Bart Boma
(@bjbbiker) reported
@GarminFitness Never an issue with the Felix 5
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Joseph Gerald
(@TexasCritic) reported
@Garmin's #Vivofit4 a @GarminFitness product is a poor product. It does not count steps accurately or consistently. It is one of the worse engineered #fitnesstrackers on the market. A law firm that purchased more than fifty is considering a class action against the company.
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Ron
(@ronhollis) reported
Well…after 20 years as an athlete using Garmin products..They have forced me to Apple….Vivoactive 4 HR is a terrible product..every update in software fixes 2 things and breaks 3…ordered the Apple Watch and fitness apps… @GarminFitness @Garmin #garmin
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Rafe Mazer
(@rkmazer) reported
@bikeshopgirlcom @GarminFitness I have had one of my worst product experiences with this watch. Bought b/c links to Spotify, and it fails to download podcasts at least half the time. Have had to get watch replaced, and endure hours of customer care over and over. Sadly I think won't ever do Garmin again
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Still Not a Ninja
(@rodtrent) reported
@benfcova @GarminFitness Possibly. I think it was actually a bad update.
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Dave Broadribb
(@DBroadribb) reported
@Mirindacarfrae @itskennywithrow @GarminFitness Always swim with mine although some models are terrible for GPS tracking in open water.
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Delta Segment Flyer
(@DeltaSegmentFly) reported
@turnbullben @GarminFitness @Strava Yeah Strava not working for me
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Bart Boma
(@bjbbiker) reported
@GarminFitness Just messaged a co worker. He has a Samsung s21. His fenix 6 updates automatically with every time zone change. Is this an issue with apple maybe? I did just switched from Android to apple too.
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cat pro
(@dragonending) reported
@GarminFitness Garmin connect is down for the S2 scale. Weight data is not uploaded. I see some other Twitter users report this as well.