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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Online Features (30%)
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App Crashing (17%)
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Errors (17%)
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Sign in (13%)
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Website Down (13%)
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Device Failure (9%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tlalnepantla |
Online Features | |
 Moûtiers |
Sign in | |
 Pelabravo |
Sign in | |
| La Laguna |
Errors | |
 Toronto |
Online Features | |
 Haugesund |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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natasha.
(@nhughes1020) reported
@GarminFitness Bad news. The face of little buddy’s watch fell out again 😩 99% sure it’s in the yard, but it’s a big yard. Any way to try to track it or anything?
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Truth can't be long hidden
(@ScienceTrained) reported
@GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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Juhani Lehtimäki, Слава Україні
(@lehtimaeki) reported
@EsteveAguilera @GarminFitness Oh I now remember why I have left a 1 star review 5 years ago for MyFitnessPal.. they make you go through the account setup a the way, have no Google login.. and then at the very end force you into a subscription.. very dodgy business practice:( I think I want to pay for this :(
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T. Eugene Day
(@EugeneDayDSc) reported
@GarminFitness The Fenix 5 did not have this problem, and it makes me want to switch to a new brand. Turning off "smart notifications" doesn't fix it, and the instructions you gave above are not followable, as there is no option "physiological metrics" when I hold down Menu.
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D.R.Evans
(@davheavenz) reported
@GarminFitness is down more times than its up!
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Graham➡️TFS
(@Graham_Engineer) reported
You never notice the smallest things until they're gone. See: the tiny band keeper on your watch. This is the second time mine has broken on my FR945 in ~2.5 yrs, but props to @GarminFitness, I called their phone # and they're shipping out a new one for free next business day.
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nonamedrop
(@runningsub4) reported
.@GarminFitness was just notified of an outage ?
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André Caride
(@caride_andre) reported
@GarminFitness When garmin will fix the bug on Fenix 6x pro? The animated workouts don't work!
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Lalita
(@LLAmos) reported
@GarminFitness When will the outage be revolved?
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Fulford Pro Shop
(@fulfordproshop) reported
@GarminFitness I’m struggling with my Garmin forerunner 645 music. I keep getting an error code 502 when I press for music?
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Jarek Potiuk
(@jarekpotiuk) reported
@wpp_4 My sister got a 50th birthday present today Garmin watch, and why oh why it does not work during unpacking ? @Garmin @GarminFitness #down #garmin #worstpossibletimeforserverdown
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Houman Agahi
(@houman_ag) reported
It's funny how I was having a hard time deciding between buying a @GarminFitness watch and a @fitbit. Then I remembered that @Google had bought Fitbit. So now it's going to be either a Garmin sports watch or a garbage bag wrapped around my wrist.
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Richard Exley
(@DrRichEx) reported
As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?
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III
(@Faroonia) reported
@Garmin @GarminFitness I love my watch, I truly do. But how the hell did I reach my stair goal for the day while going 35mph down the road in my drivers seat? I paid too much for this watch to have so many inconsistencies.
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Victor Haslo
(@supresmooth) reported
@GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.
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KerAboutDemocracy
(@AboutKer) reported
It is amazing to me how wonderful the customer service is at @Garmin @GarminFitness ! Within minutes of having an issue with my watch, they've resolved the problem. Refreshing when companies care about their customers! #bestcustomerservice
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Truth can't be long hidden
(@ScienceTrained) reported
@NCrunnerjacky @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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Victor Haslo
(@supresmooth) reported
@GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.
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Truth can't be long hidden
(@ScienceTrained) reported
@GarminFitness @ChptIII Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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Truth can't be long hidden
(@ScienceTrained) reported
@Garmin @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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Andy Berens
(@akberens) reported
It’s pretty obvious that nobody at @GarminFitness knows how to integrate with Apple Health. It isn’t even a good attempt. Why did you even bother? That’s how bad it is! Thank god you dont so do anything with payments!l #uberFail #Failure @Garmin
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Shweta Jain
(@sjainshweta) reported
@Garmin @GarminFitness @GarminUK My watch won't pair with my phone, contacted your chat centre twice to no avail .... The guy gave me instructions to repeat what I had already done like 5 times- which didn't help at all Can you please help me here?? #disappointed
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LindaC2021
(@dallasandcowboy) reported
@GarminFitness Thanks - it seemed to fix all by itself after a few days. Appreciate the response! 👍🏻
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Bogdan
(@bciubotaru) reported
@GarminFitness I had a bad experience with my new Tactix 7 Pro, just bought 5 days ago. It keeps randomly restarting & even after hard reset. The local reseller said I have to send it to repair/service - which is a horrible idea for a new and expensive watch. Please help.
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Mollyface
(@aggiemole) reported
Can @fitbit fix their chargers? ffs, they cost 20 dollars and cannot last more than a few months. brb, gonna look at @GarminFitness 's website
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Steve_382
(@Steve_382) reported
@GarminFitness And of course the server is down again. You know if it weren't for Connect no one would buy your watches. They would just buy the Apple watch.
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Victor Haslo
(@supresmooth) reported
@GarminFitness Well, the Google Play Store must not have it, because it doesn't give me the option to update the app any further. How about what version are you talking about? Being more specific might help.
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T. Eugene Day
(@EugeneDayDSc) reported
@GarminFitness Having a disruptive notification that cannot be disabled is a shocking bad design choice.
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Simon Britten
(@SimonInCHC) reported
@GarminFitness my FR45 gesture-activated backlighting is hypersensitive and jamming on 100% of the time I'm running, which is killing my battery life. Only an issue since updating to v5.10, I think. Is this a known issue?
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Tweet&delete ©Profile is a art literature piece
(@DotLive_1) reported
Sorry, but ur gear needs improvement, my @garminfitness watch tells me 2 go at it in Swedish,but I have just been to the physio therapeut & trained at a gym and just sat down after showering. It doesn’t count all steps either 4 a handicapped person, which is discrimating @usagov.