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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Online Features (29%)
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App Crashing (21%)
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Errors (17%)
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Sign in (13%)
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Website Down (13%)
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Device Failure (8%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tlalnepantla |
Online Features | |
 Moûtiers |
Sign in | |
 Pelabravo |
Sign in | |
| La Laguna |
Errors | |
 Toronto |
Online Features | |
 Haugesund |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah (Hody) Shtylman
(@SHodyEsq) reported
@GarminFitness what’s going on with the ConnectIQ app? Every time I try to update the settings for the watch face on my epix, the entire ConnectIQ app resets to welcome screen and prompts me to login (which then fails unless I force close the app and try again).
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Jake Steen
(@MultisportsDad) reported
@herbertkrabel @GarminFitness Never had an issue with distance, but 100% of the time (7 out of 7 watches), the elevation stops working
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Cher Noreen
(@CherNoreen) reported
@lzmddngs @Garmin @GarminFitness I've heard that it can be useful for other people with ME. It's useless for me since it never goes above 5% charged. I've not seen any other ME patients with my problem with the body battery.
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El Lul Randum
(@ArmyInvoice) reported
Dear @GarminFitness - changing the band design on the fenix sapphire solar 7s from the 6s so users are more limited in aftermarket bands is a garbage move. Your bands are trash and now I have less options to replace it. Lame.
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denisbest
(@denisbest16) reported
@MissMarleneDK @GarminFitness Sorry Marlene but you lost me. Not a tech expert by any means.I Hope someone can help though.
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Marc Diamond
(@2621875) reported
hey @GarminFitness, on your month totals screen, the calculation for weekly average is the month total distance divided by 4. #incorrect please fix.
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Adam
(@Adzsmith16) reported
@godinmanform @GarminFitness It's clearly broken. Send it back
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DariusMDeV
(@DariusMDeV) reported
@GarminFitness @GarminFitness Why is the hydration widget so terrible on the Venu Sq? For something so simple it lags and bogs down the whole watch, barely registers clicks, takes many seconds to open. WTF is it doing that takes up so many resources?
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Barry Ley
(@barryley1) reported
@Garmin @GarminUK @GarminFitness the audio prompt feature doesn’t work on the Fenix 7x. Everyone else on forums has the same problem. Can you fix with a software update? #garmin #fenix7
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HockeyLife
(@JulesFDF) reported
@GuyHeveldt @Garmin @GarminFitness Hmm annoying. I’ve been tramping and training with others all wearing trackers and it’s always completely different. So of course we take the longest one! I presumed there was an +/- error with the satellite..?
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Running for Survival
(@dave_survival) reported
@GarminFitness In fact my first tweet on this issue included a tag of @GarminNederland but of course - no response…
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Todd Scott
(@MeToddScott) reported
hey @Garmin @GarminFitness my vivomove hr I bought 8 months ago isn't charging. it has been a problem for the last couple of months and used the suggested cleaning of the connections. it worked for a while but now I can't get it to charge at all over the last month
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Susan B. Barnes | travlin' girl
(@travlin_girl) reported
@GarminFitness Hi. In August 2021 I reached out with issues with my Garmin Vivoactive 4S not charging, and the same issue is happening again. Is this a design flaw with this model? It's tiresome, to be honest.
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Tyler George 🚵🚴🏻♂️🏃🏻♂️
(@GeorgeHistory) reported
@GarminFitness @matthew_arend Just sent a DM on an unrelated issue
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SethJayson
(@SethJayson) reported
@GarminFitness Optical HR works fine as long as I'm not actually working hard, which is a problem for a fitness device. Problem HR hits thin people (ie, high-performing runners, cyclists, climbers, etc.) even more. And it gets noticeably worse in cold weather.
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Phillip is almost a palindrome
(@philadopolis) reported
@GarminFitness I'm a swimmer. There's a reason I'm a swimmer. I'm not very good at running. I walk for fitness, but I don't run. Why is there an option to track running on my #GarminSwim2 but not walking? Seems like a software update could fix this. How about it?
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lil bean boy
(@AciernoJonathon) reported
@GarminFitness your watches are garbage and you should be ASHAMED
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Cachetoncito
(@HeriLuna) reported
@Garmin @GarminFitness I have a problem with my Garmin Index.. no matter where is it, always show weight.. around 4 or 5 pounds.. when I got on it, of course the measures are wrong.. I already change batteries, reset all settings.. nothing, what can I do? Help!
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Nate the Good Enough
(@Nate_T_Lopez) reported
@LevityNYC @whoop @GarminFitness I’ve got an Apple Watch that I love as well. I got Whoop as a gift. I hate it. Never had a piece of electronic fail to deliver on as many fronts. Completely garbage
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hughw
(@hughw) reported
No problem .@GarminFitness just locate tiniest Phillips head screwdriver ever, press firmly and don’t strip screw heads, remove four tiny tiny screws from back of I guess this delicate jewelry called HRM sensor and replace battery. Although probably safest to send it to factory.
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François Modave
(@FrancoisModave) reported
@herbertkrabel @GarminFitness Funny you say this...my GPS is off by 7-8% for each run. I keep mapping courses or trying on track and I have that systematic error no matter what setting (1s recording, galileo, no galileo etc)
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elliott sheffield
(@elliottp1) reported
@MissMarleneDK @GarminFitness Wish I could help-always been a TomTom guy
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Kem Saichaie
(@kem_saichaie) reported
Realizing other factors are at play, my @GarminFitness watch telling my slow/easy run was “unproductive” is 😬😬😬 when that was the intent of the run. #recoveryrun #stillrunning
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KathyT 🏴
(@KathyT8) reported
@GarminFitness I used it today but the suggested pace for a threshold section was just too fast for me. The ten minute warm up either side was also on the fast side for me too. Perhaps it’s not suitable for those of us really slow runners
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Clive Donaghue
(@clivemd) reported
@GarminFitness Hi, it resolved itself so I think it may have been a temporary app / data problem rather than a source device issue. However FYI it’s a Garmin Fenix 6 Pro
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SethJayson
(@SethJayson) reported
@GarminFitness GPS performance is pretty bad and you don't allow manual footpod calibration on the Fenix 6 to fix it, which also means workout & fitness information is wrong. AI can't make good decisions if you feed it bad information
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Justin Walker
(@arcanelove) reported
I’m not sure how @GarminFitness watches calculate the number of floors climbed. I’ve run up and down my stairs at home 50 times this afternoon and after syncing my Fēnix 5 (again) with the iOS Connect app it reports a woeful 2 floors climbed. Baffled!
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Barry Ley
(@barryley1) reported
@Garmin @GarminFitness @GarminUK Garmin Pay looked so good but it’s so hard to add cards. LLOYDS? TSB? Even cards you say you take give an error message saying “not participating yet”
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The Chipaca 🍃
(@chipaca) reported
seems the data from garmin itself was corrupt. Downloaded the FIT and the FIT SDK, converted it to CSV, found the sudden jump in timestamps, used python to fix it and uploaded that instead. @GarminFitness I think this one is on you.
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Bob Berditzman
(@RandomJack1775) reported
@Garmin @GarminFitness your connect IQ app is not working.