Garmin Connect

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Garmin Connect Outage Chart 11/30/2023 01:55

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  1. Website Down (41%)

    Website Down (41%)

  2. App Crashing (26%)

    App Crashing (26%)

  3. Online Features (20%)

    Online Features (20%)

  4. Errors (6%)

    Errors (6%)

  5. Device Failure (4%)

    Device Failure (4%)

  6. Sign in (2%)

    Sign in (2%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ColombiaCali Website Down
ItalyMilan App Crashing
MexicoMexico City App Crashing
ColombiaCali App Crashing
ArgentinaSan Martín de los Andes Website Down
ItalyVerona Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • AliceJBgt Alice Bourgeoisat (@AliceJBgt) reported

    @dragonending @GarminFitness thanks for the report. I have had the same problem since this morning. (France)

  • SimonInCHC Simon Britten (@SimonInCHC) reported

    @GarminFitness is the Garmin Connect service offline? Not working for me in the app or website.

  • MelodramaBabs Babs (@MelodramaBabs) reported

    @GarminFitness hi! thanks for the reply. I think it was maybe a one off corruption issue. I wasn't able to sync, so then I tried to manually upload the file and I was getting errors saying that there was a problem with the file I used a .FIT repair tool & all was well after that.

  • jackrabbit JackRabbit (@jackrabbit) reported

    Y’all just be thankful that @GarminFitness isn’t also down.

  • matsher75 Mat Sherlock (@matsher75) reported

    @GarminFitness @GarminUK can I get some support for my Fenix 6S issues please. Your online support team are failing to recognise there is an issue with devices ability to accurately track my distance - its 60-90m out on a 4K run!!!!

  • matsher75 Mat Sherlock (@matsher75) reported

    I have a Fenix 6S that is averaging 100 meters out over a distance of 2.5 miles. @GarminFitness @GarminUK your support teams don’t think there’s anything wrong with the device?! Can someone please help…

  • digitalnervoso 21sт ᴄᴇɴᴛᴜʀʏ ᴅɪɢɪᴛᴀʟ ᴠᴏɪᴅ (@digitalnervoso) reported

    @RyanAmirault @bikeshopgirlcom @GarminFitness I hear so much about people having trouble with Garmin software, I guess I've just been fortunate to not have any issues. This is my second Garmin watch, and I also have a Garmin Edge 530 cycling computer, no notable issues apart from the occasional delay with sync.

  • stakx stakx (@stakx) reported

    @bikeshopgirlcom @Apple @GarminFitness wow. i used garmin device a few yrs ago, and it was terrible: software not v intuitive, difficulty connecting to bluetooth, problems uploading to Strava. sounds like they made big improvements on software?

  • emmahoward010 emma howard (@emmahoward010) reported

    @GarminFitness I think garmin connect is down. The app is not working and you can’t log back in either 🙄

  • bjbbiker Bart Boma (@bjbbiker) reported

    @GarminFitness lil help if u don’t mind. I just upgraded 2 the 6x from the 5. I’m an airline pilot & switch time zones 3-4 times a day. Every time I took my phone off airplane mode the 5 would update 2 the new time. The 6x isn’t. I have to open garmin connect each time. Plz help!

  • ollybuxton Olly Buxton (@ollybuxton) reported

    Is @StravaSupport @Strava down? Can’t upload my ride from my @GarminFitness

  • yayitaflorez Johanna Flórez (@yayitaflorez) reported

    @Garmin @GarminFitness worst service! Delivery

  • Quiggers_03 Alan Quigley (@Quiggers_03) reported

    @TerriQuigley84 @GarminFitness You really are an expert in putting yourself down !!!! Too many years practice xxxxxxxx

  • eBoldJuul Simon Juul Mortensen (@eBoldJuul) reported

    @GarminFitness @dragonending Everything Down?

  • ButtSlayer1234 theydie buttslayer (@ButtSlayer1234) reported

    Everyone knows bmi is trash so why is my fitness watch and app showing me my bmi?????? NOT HELPFUL @GarminFitness

  • heynow88 J Rotramel (@heynow88) reported

    My son's @GarminFitness Forerunner 45 got ripped right off his arm at the Griak Invitational. It was retrieved but poor band design, screw mounts snapped right off. Not recommended for XC races. #running #garmin

  • MelSunglasses SunglassesMel (@MelSunglasses) reported

    @GarminFitness how can i buy a replacement strap for my Garmin Approach S20, the clasp has split and broken?

  • bikeshopgirlcom Arleigh - Bike Shop Girl (@bikeshopgirlcom) reported

    @stakx @Apple @GarminFitness I haven't had one upload problem. I purposely went with a dumber model (forerunner 245) that has less in the UI.

  • analogfusion Lance King (@analogfusion) reported

    @GarminFitness Thank you. Not to be rude, but your auto GPS units do not work with Windows - at least not consistently. This has been an ongoing issue. I've tried ALL the troubleshooting steps on 3 separate Windows PCs. Each PC can see the device, but Garmin Express cannot.

  • rebicca Rebecca Spencer (@rebicca) reported

    @SleepAndSports @GarminFitness should hire @SleepAndSports to fix sleep accuracy!

  • DrHarriHH Dr Harriet (@DrHarriHH) reported

    @Garmin @GarminUK @GarminFitness your index smart scales appear to not be as sold. When weight goes up or down the amount of body fat and muscle mass rises and falls in exactly the same way. It seems to be a calculation, not a measurement. How do I get my money back?

  • bjbbiker Bart Boma (@bjbbiker) reported

    @GarminFitness Never an issue with the Felix 5

  • TexasCritic Joseph Gerald (@TexasCritic) reported

    @Garmin's #Vivofit4 a @GarminFitness product is a poor product. It does not count steps accurately or consistently. It is one of the worse engineered #fitnesstrackers on the market. A law firm that purchased more than fifty is considering a class action against the company.

  • ronhollis Ron (@ronhollis) reported

    Well…after 20 years as an athlete using Garmin products..They have forced me to Apple….Vivoactive 4 HR is a terrible product..every update in software fixes 2 things and breaks 3…ordered the Apple Watch and fitness apps… @GarminFitness @Garmin #garmin

  • rkmazer Rafe Mazer (@rkmazer) reported

    @bikeshopgirlcom @GarminFitness I have had one of my worst product experiences with this watch. Bought b/c links to Spotify, and it fails to download podcasts at least half the time. Have had to get watch replaced, and endure hours of customer care over and over. Sadly I think won't ever do Garmin again

  • rodtrent Still Not a Ninja (@rodtrent) reported

    @benfcova @GarminFitness Possibly. I think it was actually a bad update.

  • DBroadribb Dave Broadribb (@DBroadribb) reported

    @Mirindacarfrae @itskennywithrow @GarminFitness Always swim with mine although some models are terrible for GPS tracking in open water.

  • DeltaSegmentFly Delta Segment Flyer (@DeltaSegmentFly) reported

    @turnbullben @GarminFitness @Strava Yeah Strava not working for me

  • bjbbiker Bart Boma (@bjbbiker) reported

    @GarminFitness Just messaged a co worker. He has a Samsung s21. His fenix 6 updates automatically with every time zone change. Is this an issue with apple maybe? I did just switched from Android to apple too.

  • dragonending cat pro (@dragonending) reported

    @GarminFitness Garmin connect is down for the S2 scale. Weight data is not uploaded. I see some other Twitter users report this as well.