GoDaddy Outage Map

Community Discussion

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GoDaddy Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kofi (@blackkingkofi) reported 4 minutes ago

  Absolutely blown away by the customer support from @GoDaddy @GoDaddyHelp I’ve been a loyal GoDaddy customer for over two years with multiple products and services. My bank card was stolen and had to be replaced, which caused my hosting renewal to fail while I was dealing with a real-life situation. By the time I realized what had happened, my WordPress site had been suspended. Support confirmed my June 23 backup still exists, yet I’m being asked to pay C$200 just to restore my own website. C$200 is a significant amount of money, especially when you’re already dealing with unexpected circumstances. I wasn’t trying to avoid paying my hosting bill. It was an honest mistake caused by my card being replaced. I’ve spent hours in chat, was told to call for a supervisor, then spent 40 minutes on the phone only to be told they couldn’t help and that a supervisor couldn’t help either. I even asked where this C$200 restoration fee is documented, and support couldn’t provide the policy at the time. What’s even more frustrating is that GoDaddy has called me in the past to sell products, yet not once to help prevent a loyal customer from losing years of work over a failed payment. After years as a customer with multiple services, I expected far better support and at least some level of compassion or flexibility. Instead, I was met with a C$200 bill to access a backup they confirmed still exists. That’s not the kind of customer experience anyone should expect.

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  Moriah Jovan (@MoriahJovan) reported 4 minutes ago

  @GeorgeOlduvai @GoDaddy @Porkbun Well, I would’ve said a thousand barbed penises without lube, but yours works. I never bought any of the extras. I knew better than to leave my stuff with GoDaddy. I’m reacting purely to the visual chaos and kudzu walls you have to climb to get to your domains list.

• 
  Mitch (@donttreadbub) reported 6 minutes ago

  41 minute wait time @GoDaddy, did you fire half your support team? Your AI chat bots aren't cutting it.

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  Catherine Calder (@Loricatty) reported 10 minutes ago

  @alleria_eh Bloody idiot. Here is a PARTIAL list. You are using most. X itself Your Canadian internet provider, such as Telus, Rogers, Bell, or Shaw, routes traffic over an internet backbone that uses equipment, software, and services from numerous U.S companies Apple (if using an iPhone or iPad). Google (if using Android, Chrome, Gmail, or Google DNS). Qualcomm (chips in many Android phones). Intel or AMD (if using a PC). Microsoft (Windows, Edge, Outlook, OneDrive, etc.). NVIDIA (graphics hardware in many computers). Visa or Mastercard (if paying for X Premium or making online purchases). PayPal (if used for payments). Cloudflare (many websites, including services connected to X, rely on it). Amazon Web Services (AWS) (many internet services depend on AWS, even if X itself does not). Oracle (enterprise software and cloud infrastructure used across the internet). Cisco (networking equipment carrying internet traffic). Meta (if they also use Facebook, Instagram, WhatsApp, or Threads). Adobe (if editing photos before posting). OpenAI (if using ChatGPT to write posts). GoDaddy (if they own a website linked from their X profile). Verisign (operates key internet infrastructure for .com and .net domains).

• 
  Joe Mama (@goldbugger) reported 10 minutes ago

  @JoshuaKhane So what they have admitted to you is that their "service" is worthless and not fit for purpose. This is why I long ago decided against using any online repository as a reliable backup. I had a similar situation with GoDaddy. After spending years using one of their database tools to construct a website, they arbitrarily deprecated the tool with no advance warning, thereby destroying years worth of work, despite the fact that I was a customer PAYING for the use of those tools. Nope, doesn't matter. You are nothing but a digit in their account book. They always have fine print that gives them the right to do anything at any time and you have no recourse. The only way you can fight them and win is by refusing to use any of their products or services whatsoever.

• 
  WP Websites (@WebsitesWp) reported 10 minutes ago

  @Darcymason @SnapNamesDotCom doesnt seem to be on twitter often, so they are never going to see this. They have just overhauled their website, so I wonder if they are aware or its just @GoDaddy glitch. I had that glitch once, tried to buy a domain, but couldnt. I bet this will be the same

• 
  Unity America 🎙 (@UnityAmerica) reported 14 minutes ago

  @grok @MAYDAYDB4D @GoDaddy Godaddy is claiming its a server issue

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  MUNCHIMONSTER (@munchimonster) reported 15 minutes ago

  @GoDaddy worst ever! no 24/7 chat available. must text or call. then they text for FIVE HOURS (not fixing simple issue) while trying to upsell useless products! Unreal

• 
  John Nigroᵍᵐ (@jn) reported 16 minutes ago

  @kristaps_ronka but godaddy cant **** customers with this standard, as they will figure out a way to do with ANS

• 
  Richard Hearne (@RedCardinal) reported 16 minutes ago

  @AbdulBasitcom @TonyNames The last point is the real problem. It's totally solvable. Yet Afternic/GoDaddy has failed to address this problem. It's particularly a pain point when you are legitimately adding a large number of domains regularly - noticing the bad requests is hard.

• 
  Veronica Glamis Aotearoa💃💃💃💃 (@VeronicaGlamis) reported 18 minutes ago

  GoDaddy updated my expired Credit Card w/o any help from me. I didn't want to renew. However it has renewed my Domain name, maximum security and website. Its too hot to have to go through the palaver of reversing it so I guess I shall have to build that website after all!

• 
  Today in Bitcoin History (@daily_btc_lore) reported 19 minutes ago

  5/7 - Bitcoin users already trusted Namecheap. In December 2011 it turned GoDaddy's SOPA support into "Move Your Domain Day," welcoming thousands of transferred domains and donating over $100,000 to the Electronic Frontier Foundation. Its base was the crowd asking for Bitcoin.

• 
  Unity America 🎙 (@UnityAmerica) reported 20 minutes ago

  @GoDaddy WHATS GOING ON WITH CPANEL AND HOW COME I CAN NOT UPDATE MY SITE? BIG PROBLEM WHERE SI SUPPORT AND WHY IS YOUR PHONE SYSTEM DOWN?

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  De van gogh (@Devangvyas1992) reported 21 minutes ago

  @GoDaddyHelp @GoDaddy @GoDaddyHelp Why is the chat help button still missing from your site? It's been too many days. There is no way to contact GoDaddy.

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  Dominique C. Brack (@M70Vault) reported 25 minutes ago

  @katerleonid I don't have single words I have shorter ones, but all of them, according to GD @GoDaddy are worth "Less than $100" or the best I have is 218$. Some have no value at all. So can't help with 10 grand .ai domains.