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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • mech_app
    MECH AI (@mech_app) reported

    @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

  • robweedn
    robweedn (@robweedn) reported

    17 days. 4 msgs. 2 cases. 0 responses. @AWSSupport hasn't even assigned our cases, no responses. Customer for 10+ years. 8 figures in spend. I invest in and advise startups. This experience makes it impossible to recommend building on AWS. @awscloud. Migrating to @googlecloud!

  • Rude_Jenkins
    Pestilent Worm (Fired everyone) (@Rude_Jenkins) reported

    @googlecloud **** YOU GET RID OF THE **** MLB TV AD

  • gabimoncha
    Gabriel Moncha (@gabimoncha) reported

    i love @ctatedev portless but it seems that @googlecloud authorized javascript and redirect URL's don't accept wildcards for subdomains or .local / .localhost top level domains i hope they fix this sometime in near future. until then, we're back at using port numbers

  • Sanja_y05
    Sanjay Senthilkumar (@Sanja_y05) reported

    Hey @GoogleCloud — you suspended my account, stopped applying my ₹94,812 trial credits, charged me ₹13,213, and now won't let me contact support without paying first? This is a broken loop. Account: 016A65-BE1B7A-31C8F8 Please help! #GoogleCloud #GCP

  • johnxdoh
    John Doe (@johnxdoh) reported

    @googlecloud My experience with you so far, it’s a nightmare. You are the most dev-hostile of Big Cloud. I’m trying to do a POC for an AI service, and getting an extra GPU (just an L4 even!!) is a complete 🤬 nightmare. At this point, I would never recommend you to anyone.

  • tylergilfoster
    Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported

    @googlecloud shut ******** up

  • alibnualhajar
    A. Ibnu Hajar (@alibnualhajar) reported

    @auliandini94 @googlecloud Same.. Wtf

  • TotalLil_m0sey
    lil_mosey_total_rockstar 🎸 (@TotalLil_m0sey) reported

    @googlecloud vertex api is so *** compared to open ai api its not even close i ******* hate using vertex api and ur documentation sucks

  • choonnn
    El Chon (@choonnn) reported

    @GoogleCloud Unexpected $10,225 MXN charge from Places API during development. Account 01B52E-22883E-48475B suspended. No quota limits were configured — this was unintentional. I need billing support to dispute this. Please help. #GoogleCloud

  • everestchris6
    Chris (@everestchris6) reported

    @googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins and my bank blocked them all. can someone get this resolved asap

  • MaxLensherr
    Lensherr (@MaxLensherr) reported

    the positioning is now shifting. Not shared security or restaking but a broader idea: verifiable services built on top of the network. that shift became visible through specific events: @a16z purchasing a significant stake in EIGEN @googlecloud partnering with EigenLayer on verifiable services infrastructure these didn’t change the fundamentals, they made the shift legible. now, the protocol is being positioned less as a crypto-native primitive and more as infrastructure that non-crypto applications can integrate with directly.

  • UmerImran271675
    Umer Imran (@UmerImran271675) reported

    @googlecloud My Gmail account has been disabled. The problem is that the verification code is being sent to the same Gmail address that I am locked out of. This is my Google AdSense email, and I am very worried about it. Please help me recover my Gmail account

  • KaucionTheBoss
    Roman Anthonist Church of ⚾ (@KaucionTheBoss) reported

    @MLBStats @googlecloud Juan soto injured yet again. Mets sucks

  • AliAbuhassan
    Ali Abuhassan (@AliAbuhassan) reported

    We are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame

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