Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
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E-mail
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Greater Noida, UP | 6 |
| Bulandshahr, UP | 6 |
| Noida, UP | 5 |
| New Delhi, NCT | 3 |
| Jewar, UP | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart Allen
(@stewartoallen) reported
seems I owe @googlecloud $0.47 but their billing system won't accept payments less than $0.99 -- so I get email stating that my payment method is invalid (not true) and that I might lose access to my stored data and resources :/ will cost more than $0.47 of their support time
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Tân Đặng Quốc
(@TnngQuc1) reported
@no_wonder_hk @googlecloud So bad,
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Christopher Abalos
(@c__abalos) reported
@Fizzi36 @sambecker @googlecloud Support chat told me my account is fine and the issue was on their end. I was 15 in the queue and it took about 20 minutes to connect to a rep. Can’t imagine what the wait is on 200.
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James Grace
(@jamesrgrace) reported
@googlecloud Resolved. Thanks for quick response. Probably an opportunity for improvement. Examples : couldn’t find that link without your help. Why didn’t it auto scale? It took our whole team 90 mins of crisis mode to figure out what happened and how to resolve.
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Christopher Abalos
(@c__abalos) reported
@stewartoallen @googlecloud There is an ongoing issue with their billing system. It’s sending out emails saying payments are failing when they’re not. No point in waiting on hold, you’ll be waiting forever.
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Roy Chow
(@RoyChow11256084) reported
@googlecloud Be aware of the scam but their is refund through👇 💠 opened lines of communication with discord to shut down faster 💠 additional layers of security are added to against discord hackers 💠 tracking scammer's wallets and notifying exchanges request help to retrieve lost funds
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Shannon Hicks
(@iotashan) reported
Anyone else getting weird @google emails about billing issues? I got one for a @googlecloud account and another for @GoogleWorkspace, both claiming invalid or overdue payments, but both accounts have valid auto-pay cards. For both, the Sept invoice was only partially paid.
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Quinn Stearns
(@oquinnions) reported
@googlecloud Pretty large downer to have your business' product shut down with no notice while your account is paid ahead.
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Snoodle Boot
(@snoodletheboot) reported
@googlecloud @stewartoallen Nah. Your stuff is busted. Similar issue. Can you get with your SREs and make sure they didn’t bust ****.
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JGBShiller
(@JGBShiller) reported
@Funnymakers123 @googlecloud @Mil_Finance Support this project!
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Bill Treloar
(@RankMagic) reported
@googlecloud How can I reach a live person for billing support? The online support option doesn't recognize my account number and won't let me proceed.
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Scott Evtuch
(@ScottEvtuch) reported
Anyone else seeing bogus Google Cloud Platform payment processing warnings? I think @googlecloud might be having some billing issues.
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Stephen Haney
(@sdothaney) reported
@sambecker @googlecloud Same issue here, receiving emails threatening suspension on multiple GCP accounts. The chat queue's at 270. @googlecloud it would be a good time to make a status announcement.
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Mario Maritano
(@fLrpcpohlad) reported
@casey_hancock_ @googlecloud It really feels bad how your account has been suspended I had same issue not until I was recommended to @prantic_tech and he got it fixed today hit him up and be happy again
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Andrew Slattery
(@awslattery) reported
Gonna have a pint in honor of whoever pushed a bad update to @googlecloud's billing notification system -- every account I have, with confirmed recent payments, is now at risk of suspension? Same with @GoogleAds accounts I help out with....
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