Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • LA2020Miz Miz2019 אלי (@LA2020Miz) reported

    @googlenesthelp is there an outage none of my cameras are online

  • WhatTheH355 WhatThe... (@WhatTheH355) reported

    @googlenesthelp I'm having these issues too. Multiple cameras offline or just a spinning circle icon that never loads. Some timelines not filling out too. This plus the constant notifications from zones that are set to never show notifications... which no one can resolve... not happy.

  • Wrigley1218 Wrigley (@Wrigley1218) reported

    @floriasa_ @googlenesthelp Same here. No notice, just down 4 hrs ago

  • Benny39726570 Benny (@Benny39726570) reported

    @googlenesthelp I am planning to purchase the nest outdoor camera, the constant outage really makes me think twice before I make my decision.

  • AnnaRCocco Anna C (@AnnaRCocco) reported

    @googlenesthelp my doorbell has no video - is there an outage? My internet is fine and nothing has changed.....

  • EricTietje Eric (@EricTietje) reported

    @googlenest why is your service offline AGAIN? This is getting ridiculous. Remind me why I pay you again?

  • 3rrorprone Rob B (@3rrorprone) reported

    @googlenesthelp I have recently purchased an outdoor and indoor camera. These have been added to an existing indoor camera. None of the cameras are able to connect to wifi. Error messages C229-C232 on multiple attempts. All firewalls have been turned off. Still no connection.

  • josephnigito Joseph Nigito 🇺🇸 (@josephnigito) reported

    @googlenesthelp New Jersey down

  • fjmikeliu Michael Liu (@fjmikeliu) reported

    @googlenesthelp Omg, my nest hello down again.

  • tvorules Dadbod (@tvorules) reported

    @googlenesthelp I'm assuming you know that nest cams are down. Please provide an ETA for the fix. Some of us rely on these cameras for important things

  • chemgod Milli Banilli (@chemgod) reported

    @googlenesthelp @tmstetson Mine is off as well since 4:45 PT . Also having trouble viewing earlier video

  • jojodevereaux jovanni (@jojodevereaux) reported

    My camera isn't working @googlenest , help plz

  • jojodevereaux jovanni (@jojodevereaux) reported

    My cameras aren't working @googlenest , help plz

  • Miner_Steve Steven Miner (@Miner_Steve) reported

    @googlenesthelp One camera is working fine, the other is having the blue spinning wheel. Very weird! This seems to be a monthly issue, get your act together.

  • lecheOU Leche (@lecheOU) reported

    @SeanK_ @googlenesthelp Same here. My NestHello doorbell is offline

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