Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@iamchrispauley) reported
@googlenesthelp my Nest E will not connect at setup after I reset it and now I can’t control my air conditioning. It went offline this week and after the reset it doesn’t complete setup. 😠
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skshah39
(@skshah39) reported
@googlenesthelp hi my nest thermostat keeps requesting that I migrate my nest account, failing to do so, and has led me to do a factory reset in which it's failing to complete set up. Plz help?
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Dr. Nick
(@NotthatkindofDr) reported
@googlenesthelp Not to dunk on the problem, just wanted to flag same issue in bay area California. Cheers
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Pepper Ann
(@antoniathegreat) reported
Do not ******* buy a @googlenest thermostat. This **** is crap. It has one ******* job, to hear the house to the temperature selected and it will not ******* do it. I’m so damn frustrated. Ready to take this **** back and just get an old school dumb thermostat
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LV Dansante
(@LDansante) reported
@googlenesthelp No. Just trying to login. Seems that I’m kicked out of nest so I’m trying to add it onto Google but it requires an entry code that I can’t find
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McLovin
(@McLovin1019) reported
@googlenesthelp my nest cannot find any area networks. I’ve reset my router, I’ve reset the device. This has been like this for weeks and I figured it had to be something I was doing wrong. I can’t figure it out. Help!!!!
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lindsay m. pettingill
(@iam_lpettingill) reported
Wtf is happening w @Google Home app? I upgraded to a @googlenest router explicitly bc it is backwards compatible w Google wifi. No wifi points are found, forced to use Home to set them up and a bug just sends me back to home screen whenever I try to add a device @googlenesthelp.
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Brian Kircher
(@BrianKircher6) reported
@BrettMi98082146 @googlenest I also am having this issue. Nothing I do will make it go away.
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Ziye Gao
(@ziye_gao) reported
@madebygoogle @googlenest @googlenesthelp my nest thermostat is not working, says something about migrating nest account. Tried factory reset and now it cannot connect to the wifi. Is the server down, by any chance?
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Dennis M
(@CCVP18) reported
@googlenest Hello, I'm having issues with my nest hello, it wont connect to wifi. It has a nc023 fault code. I tried to reset it by pressing the button in on the hello for 10 seconds but still no luck. It has a solid green lite above the camera. Help please
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☘ Cale #YNWA ☘
(@Calepls) reported
Network casting is so dangerous. I don't know how many times my housemates have been eating dinner and I've been one click away from blasting their ears with **** like "you're the best, big brother, I could've ever asked for!" @Pornhub #GoogleNest
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Jonathan Bluesword
(@JBluesword) reported
@googlenesthelp @NoahAforeffort There is a complete outage for the thermostat. Mine is out as well and same issue
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Jeano Appleseed
(@JeanO_Appleseed) reported
Hey @googlenesthelp: I have a nest account I now access thru google. Initially, my spouse ended up being the owner which means I cannot control Nest subscriptions. So I removed the cams fr owner's acct, added them in mine, and he's still the owner! What a mess? How do I fix this?
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Devang Chhabria
(@devangchhabria) reported
@SpotifyCares @spotifyindia casting to my @googlenest speaker is broken since the past few months. My phone shows a different song playing, and I can't even skip forward or backward in the song
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Robert Seward
(@rsrupert) reported
@googlenesthelp @skshah39 Same exact problem here.