Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Brooklynwatch I am a real human in Brooklyn (@Brooklynwatch) reported

    @googlenesthelp Any problems in NYC? App not working.

  • HARD2KN0CK Hard2knock (@HARD2KN0CK) reported

    @Brooklynwatch @googlenesthelp Yeap not working on my end as well...

  • PalimpsestMan Adso of Melk (@PalimpsestMan) reported

    @googlenest Honestly I think the problem is the Sony TV, but it is hard to be certain without a lot more effort.

  • dosmage Vex Mage (@dosmage) reported from Vandenberg Village, California

    @googlenest You may be misunderstanding my problem. Google Home is the issue, the Chromecasts work fine. Suddenly Google Home is trying to power on my Chromecasts when I ask it to turn a room on. This is an impossible task and She should understand that. She cannot turn a Chromecast on.

  • eleon_82 EmmanuelLeon (@eleon_82) reported

    @madebygoogle @googlenest I have about 30 devices and have terrible service. Contacted customer service and that is even worse. 2 months trying to get this resolved with no end in sight.

  • The_Change_666 💫Adam👀 (@The_Change_666) reported

    @googlenesthelp my heat link seems to have stopped working. I’m getting error H71 on thermostat but no light on the heat link connected to my boiler.

  • kittali alison kitten (@kittali) reported

    @googlenesthelp @kdrlwilliams This still appears to be an issue. What timeframe to resolve please

  • fullerc Chris Fuller (@fullerc) reported

    @googlenest I lost my Nest Cam Outdoor Wall Plate. I have the magnet. Can you help me get a replacement wall plate?

  • halfkxsquared Pete Lindgren (@halfkxsquared) reported

    @googlenest The only glimmer of any response is that the pace of flashing changes when I'm actually holding the button down. Usually, the rhythm is O (2sec), W (1sec), O(2sec). When I hold the button it is W (3sec), O (2sec), W(3sec). But as soon as I release, it resumes original rhythm.

  • RabiDBadgeR87 DJB (@RabiDBadgeR87) reported

    @aje4789 @ecobee @googlenest I am an HVAC technician. Trust me, Nests are straight up trash. You would be alot happier with an Ecobee.

  • chinosupersized Canteen-o Heat (@chinosupersized) reported

    @googlenest I am trying to connect my speaker to another Wi-Fi network but I keep getting a connection problem. How do I solve this?

  • Science_Anthony Anthony (@Science_Anthony) reported

    @googlenesthelp Please help! It's January in New York and my Nest Thermostat will not talk to wifi. 🥶 I have another one downstairs and it seems a dozen hotspots. I think we're sleeping downstairs tonight. I've tried everything!

  • iambobmae iambobmae == ⚡🚗 + ⭐📡 + 🧢 (@iambobmae) reported from Stockton, California

    @googlenesthelp I'm having issue with my nest thermostat. it's not able to connect to my wifi. i follow a couple trouble shoot steps and it still not connect to my router. I've reset my router and the nest. please advise

  • Dustin_Dominiak Dustin Dominiak (@Dustin_Dominiak) reported

    @googlenest Also @googlenest it's funny you mention wifi, as this thermostat can't find my wifi network. It says it can't find any wifi network, which is weird because the other 30 devices I have find/connect without any issue

  • MaureenDorsen Maureen D (@MaureenDorsen) reported

    @googlenesthelp what is up with the e183 error on the Google nest thermostat?

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