Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Nikola Lovig
(@NikolaLovig) reported
Anyone else having a hard time playing @KFIam640 on their @googlenest because it keeps thinking you said "KKFI"? Just started like yesterday and its absurd, no matter how slow I say it. I can't figure out how to make it stop happening like 9 out of 10 times. @googlenesthelp
-
Miguel Suave
(@SuppleEsquire) reported
@googlenesthelp @StankinsLeeroy By full control they mean history will only be events like some garbage Arlo Camera. They took a superior product and destroyed the only thing that made it special.
-
#RARAforMayor
(@zogdila) reported
@googlenesthelp yeah can’t log into my gmail account. It sends me a code to recover my username with no issue but only gives me the option to send a text with a code to recover password, and no other option like email code or call for code 😞
-
Alex Manzo (they/them)
(@alexmanzo_) reported
@googlenesthelp It’s right down the staircase from the router. There’s nothing like that in between that would cause interference. It’s been connected to the Wi-Fi and worked fine since originally installing it ~6 months ago until last week
-
Catloverplayer 😺😺
(@catloverplayer) reported
@googlenesthelp My Google nest app is down but my wifi internet is up and working. This means your app is having server issues.
-
Bert Sawicki🤙🥩☕️🥓🍳🍗
(@Bertleman) reported
@googlenesthelp Absolute garbage product....and the customer service is worse. Every call into support lasts over 45 minutes and accomplishes nothing. DO NOT BUY A GOOGLE NEST!!!!! I should have just trashed it and bought an ecobee
-
Harry Papadhimitri
(@papadhimitri) reported
@googlenesthelp Ok thanks I did reply. I hope they will solve my problem
-
Brent Newman
(@BrentMNewman) reported
@googlenest @googlenesthelp really? I buy 9 nest protects for a new construction but I have to take everyone of them down to connect/setup?? Way to be up with the times and to truly disappoint your customer. Fantastic fail.
-
Miguel Suave
(@SuppleEsquire) reported
@googlenesthelp How about the issue forcing new camera buyers to use your garbage home AP instead of Nest?..
-
Annie Fell Photography
(@anniefellphotos) reported
@googlenest OMG, please fix the Google Home App to work! I paid for 30 days of videos to be saved, I can’t watch any. Why did I have to leave the Nest App, it worked well. I’m furious with Google Home!
-
Miguel Suave
(@SuppleEsquire) reported
@googlenesthelp why wouldn’t you allow the new cameras to connect to the Nest App?! You have to realize that your app lacks functionality compared to Nest. None of my cameras have 24hr smooth playback, it’s event only, and it’s complete trash! Fix this nonsense!
-
daisy❀
(@_daisyfleurx) reported
@googlenesthelp hey my mum is desperately trying to contact you regarding being locked out of her account, she has sent a forgot password email request 3 times but nothing is coming through and the house is freezing cold! Please can someone help us
-
Andrew Collier✊
(@orthohand) reported
@PETERSYOUNG Might be worth looking at @googlenest or equivalent. I often down regulate thermostat as a result of checking it. Obs won't help electric though.
-
Dr. Jessica Taaffe
(@JessicaTaaffe) reported
Ooof. So frustrated with customer/technical support these days. Example 1: I have been going back and forth with @googlenesthelp and @google Home since mid-February trying to resolve sound detection issues with our devices. No resolution yet and poor support and communication.
-
The Chumpasaurus
(@TheGrumpasaurus) reported
@googlenesthelp Tell these ******* things to stop playing and THEY WON'T ******* STOP! I cannot imagine having these things run anything in the house. Tell it turn down the heating... "No, can't do that". Switch off a light "no can't do that" ******* useless...
Check Current Status