Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Dustin_Dominiak Dustin Dominiak (@Dustin_Dominiak) reported

    @googlenest Also @googlenest it's funny you mention wifi, as this thermostat can't find my wifi network. It says it can't find any wifi network, which is weird because the other 30 devices I have find/connect without any issue

  • fullerc Chris Fuller (@fullerc) reported

    @googlenest I lost my Nest Cam Outdoor Wall Plate. I have the magnet. Can you help me get a replacement wall plate?

  • dosmage Vex Mage (@dosmage) reported from Vandenberg Village, California

    @googlenest You may be misunderstanding my problem. Google Home is the issue, the Chromecasts work fine. Suddenly Google Home is trying to power on my Chromecasts when I ask it to turn a room on. This is an impossible task and She should understand that. She cannot turn a Chromecast on.

  • E2da2ndpower Erick Morris (@E2da2ndpower) reported

    @googlenesthelp Hello Im having problems with my wifi on my nest thermostat e. I have tried all of the trouble suggestion and still nothing. My second Nest thermostat E works fine so I know its not the network. please help.

  • Lean80159623 Lean (@Lean80159623) reported

    @googlenest Well, that wasn't really my question. And hiding personal stuff is actually possible via recognition & personalization. The problem is: the calendar shared with all people I also share my Home with gets hidden too if I turn personalization off. Is there a workaround for that?

  • The_Change_666 💫Adam👀 (@The_Change_666) reported

    @googlenesthelp my heat link seems to have stopped working. I’m getting error H71 on thermostat but no light on the heat link connected to my boiler.

  • Brooklynwatch I am a real human in Brooklyn (@Brooklynwatch) reported

    @googlenesthelp Any problems in NYC? App not working.

  • AndrewYW8 AndrewYW (@AndrewYW8) reported

    @madebygoogle @googlenest All Pixel phone sucks, Too many people have responded photo thumbnails display bug for long time, Over than 5 years, nobody want to fix it. Pixel team didn't intention to work on Pixel phones. Even there has been a long standing bug with Pixel phones until now.

  • geek3point0 🇺🇲 James Finstrom (the James) (@geek3point0) reported from San Tan Valley, Arizona

    I guess I just need to toss this @googlenest thermostat in the trash. It won't control the heat and hundreds of online post with the same issues and same useless advice

  • halfkxsquared Pete Lindgren (@halfkxsquared) reported

    @googlenest thanks for replying. I've removed and replaced power, I've tried adding as a new device in Home app (it doesn't get found at all), I've tried all manner of ways of holding the button down but the orange-white-orange resumes as soon as I release so doesn't appear to factory reset.

  • halfkxsquared Pete Lindgren (@halfkxsquared) reported

    @googlenest The only glimmer of any response is that the pace of flashing changes when I'm actually holding the button down. Usually, the rhythm is O (2sec), W (1sec), O(2sec). When I hold the button it is W (3sec), O (2sec), W(3sec). But as soon as I release, it resumes original rhythm.

  • MaureenDorsen Maureen D (@MaureenDorsen) reported

    @googlenesthelp what is up with the e183 error on the Google nest thermostat?

  • dosmage Vex Mage (@dosmage) reported from Vandenberg Village, California

    @googlenest Hi, they're 1st gen sticks. One of the TVs is a 2020 with built-in Chromecast. Another one is a 2015 built-in Chromecast. Google Home audibly reports them being offline when I ask to turn on a specific room, for example 'livingroom on' results in 6 lights turning on and 2 offline

  • eleon_82 EmmanuelLeon (@eleon_82) reported

    @madebygoogle @googlenest I have about 30 devices and have terrible service. Contacted customer service and that is even worse. 2 months trying to get this resolved with no end in sight.

  • falyajx Queen✨ (@falyajx) reported

    The camera I got for my house ******* sucks.. and their customer service is just as trash. @googlenest y’all suck.

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