Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • leviolson Levi Olson (@leviolson) reported

    @googlenesthelp for about 2 weeks now, nest cam in any app after about (max) 2 mins starts a loading spinner. Have to close app, and reopen to fix

  • teamtaiwan teamtaiwan (@teamtaiwan) reported

    @googlenesthelp Hey there. I'm currently using Android, the app is buggy and laggy since the last update. I can't control my WiFi points at all

  • boardz24 Adam (@boardz24) reported

    @ShivT1971 @googlenest I completely agree I have had same issue over the years with my nest wifi and cameras and they get you to go through countless steps that does nothing even to the point of changing my isp and still nothing. I am to the point where I am giving up on google nest and going elsewhere

  • EdwardABerry11 E.Berry (@EdwardABerry11) reported

    @googlenesthelp @buritica I am smashing mine with a hammer and posting my first U tube video. After it stold my privacy it is litterally attempting to work so bad it is a joke!

  • anthonygerhart Anthony Gerhart (@anthonygerhart) reported

    "Sorry, something went wrong" is not an acceptable error message, @googlenest. Tell me what went wrong so I know whether or not to try again.

  • TaraWilkins1023 Tara Wilkins (@TaraWilkins1023) reported

    @googlenesthelp Hi! I have a near thermostat that refuses to connect to the wi-fi. It searches for networks and does not find anything. I’ve tried all of the recommended trouble shooting steps and still no luck. This device is less than a year old. Help!

  • chronicly_illin There's Nothing Scarier Than Capitalism (@chronicly_illin) reported

    Me "Hey Google, set a timer for 5 minutes" Literally every mini and hub in my home: "Hmm something went wrong." and "There's a glitch" THE GLITCH IS @googlenesthelp AND WHATEVER PROGRAMER ****** **** UP DESERVES TO BE SLAUGHTERED AND EATEN BY THEIR FAMILY

  • mjuarez331 Manny J (@mjuarez331) reported

    @googlenesthelp Nest app freezes when viewing history. Have to force close and re-open for it to work. Also, when opening app to view live or history it will go to a blue screen and say service is unavailable. That’s been going in for years!! How is this hard to fix? You’re a tech company!

  • TeslaOwls Tesla Owls 👀 unit police 🚨 (@TeslaOwls) reported

    My Google Assistant alarm keeps ringing when I ask it to stop Unusable piece of ****, has been like this for days I used to like my @googlenest, now I hate it...

  • n0rmzzz Norman (@n0rmzzz) reported

    @googlenesthelp Thanks for checking. It took me a bit of digging and resetting the camera to factory defaults, to fix the issue. The page explaining the colour codes was useful (I had never come across before) to see that the camera was left in an inconsistent state. All good now.

  • SridharNelloru Sridhar Nelloru (@SridharNelloru) reported

    @googlenesthelp My Nest learning Thermostat suddenly lost internet access and not identifying any wifi networks. Tried all sorts of troubleshooting steps but no use. Not sure what to do. Appreciate any help.

  • Torla18 Pablo Gómez (@Torla18) reported

    @googlenesthelp Nope. Still same error :_(

  • Space_Taz 𝚃 𝚁Ξ𝚅Φ𝚁 𝚂 𝙲𝙾-𝟽𝟽 🏴‍☠️🦋 (@Space_Taz) reported

    @TeslaOwls @googlenest Yeah… after the Sonos lawsuit, all of my google/Nest homes have become ****. My google home hub is still decent. But the smart speakers are completely useless now.

  • Sub_Effect Sub Effect (in the sub-woofer world) (@Sub_Effect) reported

    Having real trouble setting up a new 2nd Gen Nest Cam today @googlenest @googlenesthelp Why is the 1st Gen so easy to use but this one just won't connect to the network? I'm not the only one.

  • elphilo Egnatius (@elphilo) reported

    @googlenesthelp Never mind looks like an isp issue

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