Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Stefan
(@Creepy_Reality) reported
@googlenest hiya i got a nest mini speaker, its online but shows as offline in the app I have done a factory reset and set it up on both 2.4 and 5ghz and rebooted many times It appears online untill i add it to my house Anyway i can fix this?
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Capz
(@c4pz) reported
@googlenesthelp please assist in resolving my thermostat issue. constantly showing “offline” in app despite several restarts and router restarts. this has been happening for weeks now.
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𝔍𝔞𝔪𝔢𝔰 𝔚𝔯𝔞𝔦𝔱𝔥 🎃
(@jrronimo) reported
@DontBuyNest @googlenest They did replace it, and the replacement works. But of course the 2nd one I have has the same issues... and I got them both for free. It's just not worth it, though I do wish Google would recall them. It's clearly a hardware issue.
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TL Moore
(@tom1tc) reported
@googlenesthelp i have opened my Thermostat E new out the box this morning and the device doesnt power up when plugged into the mains. Any help?
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Chris S.
(@CJSully) reported
@googlenesthelp It’s seems to have been an issue with my phone. I restarted and reloaded the app. Working. Thanks.
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Sameeran Das
(@sameeran_das) reported
@googlenesthelp my nest thermostat gen 3 showing error not able to find wifi network. I bought it june 2022. I have tried reset network and reset all settings nothing worked.Please help
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Mike Bolitho 📶🏜️
(@NetEngMike) reported
@CaNerdIan @googlenest Forced integration into Google Home which is garbage.
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Ldn_ Button
(@HarleyButtons) reported
@googlenesthelp have removed all phone numbers and online chat support…wonder why? My thermostat has broken for the third time, still not getting any help from google
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Nest Learning Thermostat Adapter
(@dropairs) reported
@googlenesthelp @googlenest I'm having resetup issues with Nest Cam Indoor on IOS - NC023.I moved house. I deleted the Camera from the old house. It worked well before. Support site form useless and chat function isn't working. It seems the bluetooth is not working Any ideas?
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christina millner
(@leafgirl28) reported
@googlenesthelp my Nest eLearning Thermostat lost Wi-Fi connection a frlew days ago. I have resest device mutliple times including factory and have restarting my router. Still no luck. My doorbell is connected with no issues. Any idea what the issue is?
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Prakul Sairaha
(@PSaiLuvTravel) reported
@googlenest @googlenesthelp Got nest thermostats last yr & I got power adapters recently. The tech installed & didn’t worked. called the support & was told if thermostats were manufactured in 2020 those have issue but google won’t replace as they r out of warranty #googletrash
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J Lupercio
(@jalhtx) reported
@googlenesthelp Thank you, @googlenesthelp for helping me fix the issue I was experiencing!
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Nest Learning Thermostat Adapter
(@dropairs) reported
from
Nerima-ku, Tokyo Prefecture
@googlenesthelp the led light is blue. it is blink very slow. it is near the router and my phone. so i think it is not the problem of the wifi signal. the nest app just can not access the bluetooth. so it can not go the page of the SSID list.
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Scott lock him up! Berfield
(@scober99) reported
@googlenesthelp 2 of my Nest Wifi access points keep going offline every couple of days. I see multiple reports of this online. Is there any ETA for a fix? I really don't want to have to spend hundreds to switch to another brand.
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zwee
(@duyn9uyen) reported
@googlenesthelp Nest thermostat has continue to go on and offline for the last 2 years. What is going on? Both my thermostats do this. Tried the troubleshooting guide and it only fixes temporarily.
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