Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • jdbarney jdbarney (@jdbarney) reported

    @xaviercast2 @googlenest Mine are a mix of "Your camera is offline" and the rest just sit their spinning but never load. Google Nest status page shows there is a "partial outage" with live video - whatever that means.

  • ryanhickman Ryan Hickman (@ryanhickman) reported

    @googlenesthelp Another day, another outage. All cameras down.

  • infantkicker name cannot be blank (@infantkicker) reported

    @googlenesthelp cameras and app is down. No big deal though it's only security for my home

  • lionheart4g Richard Mead (@lionheart4g) reported

    @googlenest Any word on the current outage? Nest camera feeds are all showing 'offline'.

  • Lawrenceismynam Lawrence (@Lawrenceismynam) reported

    @googlenesthelp my Nest doorbell camera isn’t working but my other cameras are working. You guys down again? This seems like a monthly occurrence.

  • sprinter4883 Christopher Puleo (@sprinter4883) reported

    @googlenesthelp Some of my cameras are offline. Is there an outage?

  • JHScheurer2 Jeff S. (@JHScheurer2) reported

    @googlenesthelp @mikesmay All of my cameras are offline also. I reset my WiFi to no success. @googlenest help?

  • DavidRemus David Remus (@DavidRemus) reported

    @mikesmay @googlenesthelp I’m having the same issue just now.

  • jennrwoody jennwoody (@jennrwoody) reported

    @googlenesthelp same here cameras are not working

  • gregtannen Greg Tannen (@gregtannen) reported

    @alexandrakirsch @googlenest @ring Same here. Nest has been **** since Google took over. Insanely frustrating, and not at all OK for parents.

  • srw Seth Wilson ✊🏾 (@srw) reported

    Thoughts and prayers to @googlenest SREs right now. Another outage :(

  • cheezmo Steve Martin (@cheezmo) reported

    @googlenesthelp Doorbell is down, IQ still up. Outage?

  • BaeckerX1 Brandon Baecker (@BaeckerX1) reported

    @googlenest @googlenesthelp I'm paying for a Nest Aware subs and I have no video history when my camera goes offline. Support doesn't get that this is wrong. Why am I paying for 30 day video history if I can't access it if someone pulls my camera (like in a crime)? #fail

  • mikesmay Michael May (@mikesmay) reported

    @googlenesthelp Looks the the Hub Max is out too. No green light for nest cam function but Hub Max has internet (can query Assistant, YouTube, etc). This is definitely a Nest specific issue.

  • LA4LYF2482 Laker4LyF (@LA4LYF2482) reported

    @googlenesthelp hi. My camera is offline. Wifi is working fine

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