Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • macinfoirl Dr. Simon Spence (@macinfoirl) reported

    One of the worst products I have bought for my home is a Google Nest camera. It has a badly designed, slow app, a subscription-only service to look back at your own camera recordings, and it frequently cuts out. @googlenest

  • kimchampagne Kimberly (@kimchampagne) reported

    @googlenesthelp Yes, I think this issue started after the last update.

  • mattspierce Matt Pierce (@mattspierce) reported

    @googlenest Thank you for the response. If you look at my Twitter history and Google support forums you'll see Google has made this claim several times. Is there a time frame for this issue being fixed?

  • LagosJedi Daddy Shark 🦈🧜🏿‍♂️ (@LagosJedi) reported

    The @googlenest mini speakers are the worst don’t waste your money ....... caveat emptor

  • LeeDavies87 LJ (@LeeDavies87) reported

    @googlenest Been the case since day 1, got two cameras but the rear garden one drops out constantly as its on the edge of the WiFi. Boosters don't help.

  • steveashdown Steve Ashdown (@steveashdown) reported

    @googlenesthelp I cannot get a live stream from my external nest cameras. Is there a problem with live streaming at the moment?

  • forgifuzzbutt ブランドン @ HOME (@forgifuzzbutt) reported

    @googlenest I didn't issue a command to it. That's just the "Your evening" card it displays when you approach it.

  • paddy2k Paddy O'Reilly (@paddy2k) reported

    @googlenest Thanks for the reply. Country: Ireland App: TuneIn Station: RTÉ 2FM Troubleshooting: Tried short version "play 2fm" - error Tried specific request "ask tune in to play 2fm" - error Tried different station "play FM104" - success Casted 2FM directly from TuneIn app - success

  • mattspierce Matt Pierce (@mattspierce) reported

    @googlenesthelp @madebygoogle So you've decided to end the experiment with Home Max. Are you planning to fix the latency issue before you turn down support?

  • NakedFaerie NakedFaerie (@NakedFaerie) reported

    @hippielunatic @googlenest it was worldwide news 3 days ago and they are still blaming us, the end user for their fault. We dont need to reboot or reset or even update, they need to get off their asses and fix the problem.

  • va3jme Jamie Cashin (@va3jme) reported

    @googlenest Hey both myself and a friend are having the same issue.... asking google assistant to set a timer is not working. A third friend has no issues. Google responds "I think you want to set a timer, is that correct"... saying "yes" results in "Sorry, I don't understand"

  • davetheboyscout Dave the Boy Scout (@davetheboyscout) reported

    @googlenesthelp Hey there - I’ve had my Nest about a year, and today it disconnected from my WiFi and will not find the network again. I went through all of the steps listed on the community, and I know my WiFi is fine - help!

  • hippielunatic Brianna (@hippielunatic) reported

    @googlenest System of devices has been in place for at least a couple of years, I think. Never had an issue last this long, or past my basic troubleshooting before.

  • ronitroyri Ronit Roy (@ronitroyri) reported

    @googlenest So, that’s the issue. I’m in India. But, hey, I’m a customer too! When will Apple Music support roll out in India?

  • kimchampagne Kimberly (@kimchampagne) reported

    @googlenesthelp Not an issue on my iPhone. The schedule goes full screen there.

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