Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • dougransdell Doug Ransdell (@dougransdell) reported

    @googlenest I haven't had any problems with other devices. The doorbell camera and Nest hub never seem to go offline either.

  • tshirts2print Tshirts2Print.com (@tshirts2print) reported

    @googlenest @googlenesthelp when are you going to finalise my issue that has been ongoing since 5th October? I was promised a £50 cheque nearly 6 weeks ago. Nothing yet!

  • dougransdell Doug Ransdell (@dougransdell) reported

    @googlenest It's usually one of the regular outdoor cameras, but occasionally the indoor camera goes down. They've all been installed for about 9 months.

  • justpersnickety Happy To Correct You ☁️ (@justpersnickety) reported

    @googlenest is weak..i spent 3 times the amount for a #GoogleNest Wifi as a Linksys and it works worst than the 3 year old Linksys. Don't waste $200 on this product. They'll keep trying to get you to buy more access points. What about when I am 2 feet away and signal is trash?

  • VictorPutman Victor Putman (@VictorPutman) reported

    @googlenesthelp My Hello picks up someone coming to the door before they get into frame and does not show who is ringing my doorbell. The app is showing everything else except doorbell. Is this an ongoing issue?

  • KrisWD40 Big Time Kris (@KrisWD40) reported

    @googlenest Its one of the older Google Home Minis. Probably first generation of them. Scroll to the top of this twitter tread for the explanation of the issue.

  • JoeyTParker Joey Parker (@JoeyTParker) reported

    @gedbannon70 @googlenesthelp Don't count on help from googlenest. They told me 3 weeks ago I could replace my (under-warranty) Nest thermostat for free. I've been told 5 times I'd receive an email in 24-48 hrs. 5 times! Those Nests are notorious for wifi problems

  • anuragavlash Anurag Avlash (@anuragavlash) reported

    @googlenest Hey Google... the issue is still there. The bluetooth connection between speakers and Google Home/Mini keep disconnecting every few minutes. When can we expect this to be fixed?

  • D365Geek Matt Collins-Jones | MCJ (@D365Geek) reported

    I got 2 @googlenest thermostats installed yesterday and my life is changed. 👌 No longer do I have to go down two flights of stairs to double check the heating on the ground floor. All controlled by app or voice. Bliss #PowerLife #AutomateAllTheThings

  • StaceyMortense6 Stacey Mortensen (@StaceyMortense6) reported

    @googlenesthelp It does not locate any Wi-Fi networks and I have multiple ones that come up so it’s clearly a thermostat problem

  • pineapple_cp J (@pineapple_cp) reported

    @googlenest This has been happening since the Chromecast with Google TV launched. I have reinstalled the 3rd party apps (Amazon, History) with no improvement, but of course other users report the same problems. I have not done troubleshooting on the bugs because I can't fix bugs from here.

  • social_naomi Naomi (@social_naomi) reported

    @googlenesthelp my heat link is broken, we are supposed to be sent a new one, but waiting for an email to confirm and haven’t received it. Currently without heating for 3 days now

  • JoeyTParker Joey Parker (@JoeyTParker) reported

    @mamamorgann Don't count on help from googlenest. They told me 3 weeks ago I could replace my (under-warranty) Nest thermostat for free. I've been told 5 times I'd receive an email in 24-48 hrs. 5 times!

  • andiamo944 Aleem Kanji (@andiamo944) reported

    @googlenest Any help?

  • JoeyTParker Joey Parker (@JoeyTParker) reported

    @adamwrite @googlenesthelp Don't count on help from googlenest. They told me 3 weeks ago I could replace my (under-warranty) Nest thermostat for free. I've been told 5 times I'd receive an email in 24-48 hrs. 5 times!

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