Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • EdouardAronson Edouard Aronson (@EdouardAronson) reported

    @googlenest it would be great that Google TV recommendations works also with medias server like Plex.

  • RichFitzwell524 ParticularGreta (@RichFitzwell524) reported

    Seriously @UPS !?!? 3 days late, driver knocked & ran, noted I signed when I did not, and my $6200 medication was sitting in melted ice packs, 80 degrees when it’s supposed to be between 35-45. Novartis can help me; your delivery guy, who kept his back to my @googlenest doorbell

  • chantaywhitex chantay🌸 (@chantaywhitex) reported

    @googlenesthelp HELP hello, I have a DHL returns label to return my faulty nest. I cannot organise a collection and cannot leave home as I am isolating I need help otherwise I will be charged. This is NOT good enough

  • Einnovoeg Einnovoeg (@Einnovoeg) reported

    @googlenesthelp I have a chromecast. The app has no option to add another streaming service. I've signed out uninstalled the app, reinstalled, etc and the issue persists. I'm trying to link Disney+

  • tranceboy00 Eddie (@tranceboy00) reported

    @googlenest If you thinking of buying a nest door bell and need tech support as you can’t access, don’t. The Twitter nest support got me to PM them. All the promises they done nothing to help. No calls. It cost me £80 to sort out via nest pro agent. Poor poor service

  • The_Kodiak45 Your mom's prom date (@The_Kodiak45) reported

    @KOCOdamonlane @googlenest GET RID OF NESTS THERMOSTATS!! THEY ARE GARBAGE!! I REPEAT, GET RID OF NEST THERMOSTATS. also, you can open up the back and place a jumper between the R terminal and W to bypass and turn on your heater.

  • DannySirois Danny Sirois (@DannySirois) reported

    @googlenesthelp My Nest thermostat is giving me the W5 error and cannot discover any Wifi networks. Help please!

  • djfernandos djfernandos 🇪🇨🇺🇸 (@djfernandos) reported

    @googlenesthelp There no led light on so means there’s no power getting to it? We haven’t touched anything and everything else nest - related (thermostats / outdoor cams / screens) are working fine. It’s not a wifi network issue

  • chantaywhitex chantay🌸 (@chantaywhitex) reported

    @googlenesthelp hello, I have a DHL returns label to return my faulty nest. I cannot organise a collection and cannot leave home as I am isolating I need help otherwise I will be charged. This is NOT good enough

  • LotusGratitude kataññu (@LotusGratitude) reported

    @googlenesthelp I changed the wiring because I realized I have a heat pump, hoping that would help but second month it was only 20 dollars less. $230 first month and 211 second. I have electric heat and only 1100 sq feet

  • elvissa Rebecca (@elvissa) reported

    @googlenesthelp I’m trying to keep my heat at 63 to help with the power situation in my home state of Texas but every time I change my Nest thermostat, the thermostat changes itself right back to 66. What setting do I have to tweak to change this?

  • Steph_Holla Stephanie (@Steph_Holla) reported

    @googlenest what is going on? Woke up to error e73 and our heat was on did the suggestion & it’s not working?

  • andrew_kalman Andrew Kalman (@andrew_kalman) reported

    @KOCOdamonlane @googlenest Gas heaters are the GOAT. Never have this issue.

  • andythuan_ Andy Thuan (@andythuan_) reported from Monroe, North Carolina

    @googlenesthelp @madebygoogle I downloaded the Nest app on my chromescast tv. Every time I login I get this error message. I changed my password, uninstalled the app and installed again, but still receiving error.

  • mmi_sea MMI (@mmi_sea) reported

    @googlenest Wow, I'm 2 mos. into owning the Home Max, experiencing known issue of the unit dropping internet connection, and can't believe how poor the service is from Google. On same network I have a Home, Home Mini, Nest Hub and 2 Chromecasts w/o issues. Case #4-7767000031370

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