Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • YanivC YC (@YanivC) reported

    Anyone having an issue connecting to their @googlenest ? I can’t log in, keeps saying it can’t connect to nest services. @googlenesthelp

  • JustinGTP Justin. (@JustinGTP) reported

    @googlenesthelp nest is down?

  • StefanieSBen Stefanie Benvenuto (@StefanieSBen) reported

    Hey @googlenesthelp how are you not more proactively addressing the fact that your system is all the way down? Looks like it’s been like this for hours and still no answers. Cmon.

  • SealsThaDeal Jeff Seals (@SealsThaDeal) reported

    @iomegadrive @googlenesthelp Unacceptable. Down for us as well (we use as a baby monitor).

  • RichL808 Rich (@RichL808) reported

    @googlenesthelp it's Nest down? Unabe to log in using chrome, edge or on mobile.

  • aaronleigh Malone Lionheart (@aaronleigh) reported

    @googlenesthelp @iomegadrive Same here since about an hour ago. @googlenesthelp with the same error shown in Johan's screenshot. Both via phone, browser, and incognito with cookies on.

  • 99flipside Babbi (@99flipside) reported

    @googlenesthelp can’t log in on my google nest camera. Someone stole my package and the footage is on my nest app need help please.

  • SounderTID Nick B (@SounderTID) reported

    @googlenesthelp is your system down? All my nest cams won't work atm

  • 404noobfound 404noobfound (@404noobfound) reported

    @googlenesthelp @iomegadrive Having the same login issue.

  • lufitoom Danielle/Lufifi (@lufitoom) reported from Tallahassee, Florida

    @googlenesthelp all of my cams and app (also online webpage) are not working.

  • Matao02 Matthew Kyle Stevens (@Matao02) reported

    @googlenesthelp Your servers seem to be down

  • rarelyamok Mark (@rarelyamok) reported

    @googlenesthelp @iomegadrive It's down, guys - can't view existing camera feeds either

  • realJordanMagee Jordan James Magee (@realJordanMagee) reported

    @googlenesthelp @iomegadrive Haha this is ridiculous. No one can log on. Get your **** together Google

  • mattgbrown Maz (@mattgbrown) reported

    @googlenesthelp Still not working

  • m_aurelius Marcus Aurelius (@m_aurelius) reported

    @googlenesthelp having thermostat service issues. App says device is offline yet the rest of the network and internet connectivity is good

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