Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • nadiawuzhere the imposter, phd candidate (@nadiawuzhere) reported

    @googlenest I've got several nest minis (1st and 2nd gen), an original Google/Nest Home, and a Hub (1st gen). the problem is terrible when casting to my "home group" (all my devices at once) but it's still v choppy when I choose a single device, esp with the minis (even 2nd gen)

  • P_A1X_AKS AKA-AKS (@P_A1X_AKS) reported

    @googlenest Only YouTube music. My friends having the same issue too and all fed up of using YouTube music. Separate accounts, separate WiFi networks. Same issues. There's a fundamental flaw with however you've integrated casting. Google podcasts is the same and drops connection so fast

  • FishsDesigns Fish’s Designs (@FishsDesigns) reported

    @garratt_al @googlenest Exactly what I just finish doing. Hasn’t had an issue since.

  • ongaikngee movingMountain (@ongaikngee) reported

    @googlenest Hi, it was working for a while after the reset. 24 hours later, I am facing the same problem again. Is this a hardware failure? Where do I do an exchange? I got this unit fairly recently.

  • tuxedodroidberg sam (@tuxedodroidberg) reported

    @googlenest can you make a smart lock for my catflap that denies entry if the cat has a mouse in its mouth. Would help a lot

  • timur_erhan Erhan Timur (@timur_erhan) reported

    @googlenest Also, my Nest aware subscription is not attached to my account anymore since it got wiped my paid subscription has been disappeared. It's been a complete nightmare

  • WinGuyD Window Guy Doug (@WinGuyD) reported

    @googlenest I think actually that the problem is with sling, which sent me to Twitter. I really wish there was a direct message ability to get some help ;-)

  • kevincostello3 kevin costello (@kevincostello3) reported from Blyth, England

    Now 2 weeks since my Google nest thermostat problem. @googlenest are still being obstructive and no help whatsoever. The call out fee I paid to the local company has still not been reimbursed and it doesn’t look like it will anytime soon. For a big company your service is rotten

  • laurpaikdev Lauren Paik (@laurpaikdev) reported

    @googlenest Again, I'm pretty sure this is an issue on @spotify's end

  • bubba_elf bubba_elf (@bubba_elf) reported

    @jhelyny @Vliveofficial @googlenest Mine was working fine the last time then suddenly it just stopped showing the subs. Thought it was just a glitch but it’s been months so I decided to just give up.

  • HarryOh Harry Oh (@HarryOh) reported

    @madebygoogle @googlenest your thermostat is the biggest piece of **** in the history of ****. that’s the tweet.

  • megwinyo the meg (@megwinyo) reported

    Wish I could say it was down to my motivational music playing but, alas, my @googlenest isn’t working ://///

  • LibSelfOwns Mostly Peaceful Rioter (@LibSelfOwns) reported

    @googlenest Well, it still falls asleep after like 10 min, or goes into a slideshow. Not sure if that's on Twitch or the Chromecast. It's annoying, but not the end of the world. I still bought another one to replace my in-laws trash Fire TV

  • DownHooligan DownHooligan (@DownHooligan) reported

    @googlenesthelp so my camera has been going offline a lot lately. Had my tech come in and take a look and stated that the problem isn't on my end. Talk to a few other people who said they've been having the same problem for the past week or so.

  • rachmcall RachMc (@rachmcall) reported

    @googlenest please help can not get any online help at all. Camera is offline and can not receive password reset email. Have checked Junk and Spam. Have set up a google nest subscription but app still has old email address and can’t change without password

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