Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • joeledmiston joel (@joeledmiston) reported

    @googlenest It connects now, still slow, but that could be slow internet. I have a question though. Do these things time out like phone chargers? I've had this for a year. Is it time already to get a new one?

  • joeledmiston joel (@joeledmiston) reported

    @googlenest While it's a super convenient thing, the lack of consistency makes it extremely frustrating sometimes. When I say lack of consistency, I dont just mean connection, but also picture quality and also I have trouble depending on what app I'm using, not really your fault probably

  • drcrane88 Daniel Crane (@drcrane88) reported

    @googlenesthelp One household is Sky Broadband, another is Virgin Media - both not working with the same error. Honestly ever since Google acquired Nest these products have been a nightmare reliability wise .. what have you changed?

  • KWiley4000 Stephan wiley (@KWiley4000) reported

    @googlenesthelp I have a Google nest thermast E and it is offline. I have done all the troubleshooting. It is not my wifi as everything connected is functioning fine. When searching for wifi with the Nest it cannot find a wifi signal of any kind. Please help.

  • NovaG2k23 L E O N the Writer (@NovaG2k23) reported

    @googlenest Are y’all hacked or something? Nest thermostat App been saying “Offline” all day

  • DaveLack Dave Lack (@DaveLack) reported

    My 7 year old just told our @GoogleNest Hub that she "tooted." Sadly, the Hub said she was unable to help her with that.

  • MAGICSHOPMYG 𝒯𝒶𝓃𝒶𝓎𝒶𖧵⁷ ⟭⟬ (@MAGICSHOPMYG) reported

    @googlenest i tried it still not working

  • zapata_36 •傑夫• (@zapata_36) reported

    @googlenest Lots of people are currently experiencing this bug with Google Home devices. When attempting to sync devices, the Assistant reports the error "two things aren't available". It's the same message and the same number of devices (2) for everyone.

  • Steff_Sanchez Steff Sánchez (@Steff_Sanchez) reported

    @googlenesthelp hi! The cable (usb) that goes from the camera to the lighting is broke! Where can I fix it? The usb is broke, not the cable

  • casicilian Carmello Siciliano (@casicilian) reported

    @googlenest No Bueno still has the same issue after a factory reset

  • drcrane88 Daniel Crane (@drcrane88) reported

    @googlenesthelp Yes - Nest App shows both as offline - same issue on both (after rebooting router and cameras). I have tried to hit the cog and rejoin to WiFi - just get code NC006(3.10)

  • Docsaidit Doc (@Docsaidit) reported

    @googlenest No, that works great. It just is a problem with groups. But, just groups with Chromecast with Google TV. If I group the Nest Audio speakers with my Nest Hob Max, everything works fine. So. time to factory reset Google TV?

  • michelalangello Alan Michel (@michelalangello) reported

    Having lot of trouble trying to unlock my @googlenest system. Being waiting for hours and no reply from the customer service. #feelingfrustrated #help #googlenest

  • FamMD FamMD (@FamMD) reported

    @googlenest worse customer service ever. More than 4 hours spent in trying to sort out a faulty device return. Now I am being charged fir your mistakes. No help from anyone. Horrible

  • casicilian Carmello Siciliano (@casicilian) reported

    @googlenest This has happened before so I might have 2 issues going on, I'm starting to wonder if there's a problem with the access point,but that seems unrelated to this issue

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