Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • erinatthefyh Erin at The Front Yard Homestead (@erinatthefyh) reported

    @googlenesthelp Sorry, life's been busy. We're still having problems. We've turned it off and back on, factory reset it, reset the router, and uninstalled and reinstalled. Not only is the temperature way off, but it's still going offline. It's a 3rd gen.

  • TiffanyMaruska Tiffany Maruska ⚓ (@TiffanyMaruska) reported

    I can't safely figure out what my dog is barking at outside, @googlenest scary time for an outage. I'll be here just letting her bark until I can see outside again!

  • naresham NM (@naresham) reported

    @google @googlenest It's been really long since I have complained but the issue is still not resolved 😒 You cannot broadcast from one speaker to another REMOTE Speaker so you have to use Assistant on phone to broadcast to remote speakers. Please ask Dev to try it out & fix it 🙏🏻

  • Shark_Survive Vincent Paul (@Shark_Survive) reported

    @googlenesthelp Kindly help me, my previous device lost and now I am not able to log into my gmail. I don't even remember the password kindly let me know what can be done now.

  • raquel_wofford Raquel (@raquel_wofford) reported

    I cannot disconnect my old @googlenest and get my new one connected properly. I’m paying and being charged for the Nest Aware service so I need to speak to a human to get my problems resolved ASAP please!! Can anyone help?

  • Lady_FeLee treacherous Fe (@Lady_FeLee) reported

    @googlenesthelp My app is always offline. I have to reset the nest basically everyday. Nothing wrong with my wifi so it’s not that

  • BlairBlaire2 BlairBlaire (@BlairBlaire2) reported

    @iChosen1TV @googlenest It’s down right?

  • MarcMusgrove Marc Musgrove (@MarcMusgrove) reported

    Demand response question - has @googlenest been used to help reduce community propane usage for heating? We have a delivery/supply issue up @kirkwoodmtn and need to take steps to lower consumption as well as address the root issue. Can nest temps be remotely lowered as needed?

  • TRNasty Tim N. (@TRNasty) reported

    @googlenesthelp app been down for 15 min. Can’t log in.

  • Deepti_sharma13 deepti (@Deepti_sharma13) reported

    @googlenesthelp @googlephotos @googlephotos can you please help as i made the payment and it has been debited but still the storage is not upgraded. Is there any better number to reach as i need immediate help. My location is India

  • AzureAndChill jpda@infosec.exchange (@AzureAndChill) reported

    @googlenesthelp @TweetsByDavis I’m in the US and it has been down for at least 30 minutes

  • Evenafoolcansee Markiv (@Evenafoolcansee) reported

    @googlenesthelp recently purchased and moved to Google Wi-Fi nest. So far a bad experience issues with streaming. Previous competitors product had no issues. Called tech support no help. Will have to return the product.

  • singerplanning Marc Singer (@singerplanning) reported

    @googlenesthelp 25 feet. I have had a nest there for at least 5 years and have never had a wifi issue.

  • TweetsByDavis Davis (@TweetsByDavis) reported

    @googlenesthelp my google nest app won’t connect to my thermostat currently, are the servers down at the moment?

  • CraftBeerGuy1 CraftBeerGuy (@CraftBeerGuy1) reported

    @googlenesthelp I think it’s ok, might have been a wifi issue

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