Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Idiocracy_1 Sgt. LawandOrder (@Idiocracy_1) reported

    @googlenest hate this **** with google! I want the nest app likenit was, ******* **** now

  • walschots Ρascal Walschots (@walschots) reported

    @googlenesthelp my iOS app keeps logging me out of the nest app. Google Home seems to stay logged in. Is there a server side issue this morning?

  • _mrdisaster Leonardo (@_mrdisaster) reported

    @googlenesthelp Thermostat display says last data upload was seconds ago, so it's not a cloud communication issue.

  • crackers8199 wear a ******* mask (@crackers8199) reported from Lake Elsinore, California

    @googlenesthelp why does my doorbell keep "going offline" even though there are still notification bubbles that indicate motion or events in that section?

  • MRAJPalmer Andrew (12/Mar/08) (@MRAJPalmer) reported

    @kundaijena__ @googlenest There’s a thread on your community about this and it’s doesn’t solve the issue. The nest mini can’t connect to ios14 due to local network access

  • _effYOUloveME LegallyBrilliant (@_effYOUloveME) reported

    @googlenest When i try to use it with my xfinity app i get this error message about the SSL cannot be trusted . Now the chrome cast icon isn’t even popping up my Xfinity app to even show you

  • nice_wand Matthew Nieswand (@nice_wand) reported

    @googlenesthelp In the US. I’ve done the reset, reset the router, swapped the location with my other nest, and reset factory settings. Still have the /w5 error and no networks available. Unfortunately, restoring factory setting deleted all programs and is affecting the aux heat/heat pump

  • ttuccoo Nabil Tayeb (@ttuccoo) reported

    @googlenesthelp So after 3 months my nest mini is still not working. You promised an update OTA and nothing. Your customer support does not want to send a replacement. Seriously this is how you treat your customers?

  • NuttyAllergyMom Stephanie (@NuttyAllergyMom) reported

    @_mrdisaster @googlenesthelp I appreciate the reply! Based on the number of Reddit users complaining of the same issue I would have to agree that it is unlikely the OS/Browser. Also, I have Protects and they all have perfect history. I hope you get an answer soon, and that it is resolved for all of us!

  • arnoutponsioen Arnout Ponsioen (@arnoutponsioen) reported

    @googlenesthelp No error messages. I live in the Netherlands.

  • MuricanMade21 Meh (@MuricanMade21) reported

    @googlenest Need help with set up. My router will not connect. I have tried resetting the modem and unplugging and plugging back in router and even did a factory reset

  • SoFLPalace SouthFloridaPalace (@SoFLPalace) reported

    @googlenesthelp Hi - I have a Nest thermostat. It has stopped connecting to WiFi. It does not find the network when searching and just spins. It doesn’t connect when I type in the name and password. Restarting the router doesn’t work! Restarting the nest doesn’t work. Help!

  • Willeth Will Templeton (@Willeth) reported

    @googlenest @Phil_S_UK I'd like to register that I'm having the same issue. My Google Next Hub Max started failing to be able to cast All 4 content yesterday. I unlinked it in the Google Home App intending to relink to try and fix, and now the linking process does not complete.

  • Willeth Will Templeton (@Willeth) reported

    @Phil_S_UK @googlenest I'd like to register that I'm having the same issue. My Google Next Hub Max started failing to be able to cast @All4 content yesterday. I unlinked it in the Google Home App intending to relink to try and fix, and now the linking process does not complete.

  • dt02400 Dave Thurlby (@dt02400) reported

    @googlenest Any idea why all of our Thermostats are not showing history, what is there is a few weeks old. We have 6 in our family and all of them have the same issue.

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