Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 2 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Calgary, AB | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
| City of Hazel Park, MI | 1 |
| Macomb, MI | 1 |
| Houston, TX | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Divate
(@rohitdv8) reported
@Apple HomePod mini is terrible. The handoff feature fails 50% of the time and Siri can never recognize me. Any question I ask, it tells me to find the info on my phone. Will be returning all 3 I bought and just upgrade by gen 1 @googlenest mini to the latest one
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Joey Hennessey
(@TheRealJoeyH) reported
@googlenesthelp Multiple of my cameras aren't streaming on either the nest app or the google home app, they just show the loading spinner. Speed test shows 867 Mbps down and 782 Mbps up on my nest router
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Da Bears 1985
(@dabearsfan1985_) reported
@googlenesthelp No, the camera has been offline for months now. All of my other nest products (3 other cameras, 5 google assistant products, 9 nest protects) are all online and working except for this one. The light is green on it despite being disconnected
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Rahul Sharma
(@_r4hul_) reported
@googlenesthelp I can't seem to send you a DM. Getting a "Message failed to send" error
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katie kidd
(@kjkidd11) reported
@googlenesthelp I am having trouble connecting my nest doorbell to my WiFi. We have tried all the troubleshooting tips and I can not get it to connect. It’s a brand new doorbell.
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Boogie Da Mane
(@made_in_tha_901) reported
Hey @googlenesthelp I have a question concerning Secure and it not working properly from the Pixel Watch.
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Philip Haywood
(@philntheblank_) reported
@googlenesthelp No error message. Simply can’t click on my Google account. It shows up but when clicked nothing happens
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themaybeblock
(@themaybeblock) reported
@googlenest I just bought a brand new Google Nest Mini Gen 2 for the specific hope that it would improve the bluetooth connection when playing to my Soundcore. It does not. It is somehow worse, constant disconnects and pops. FIX THIS ALREADY! @googlenest
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Paul Lomax
(@PaulLomax) reported
@Scott_Helme @googlenest Mine did this a while ago. I can’t remember if I did something to fix it or if it resolved itself. But it did my nut in at the time. Been fine for a while. But I switched to Tado for our other boiler. It has its flaws too but a lot cheaper & can self install.
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Jeff
(@Dadhatescats) reported
@googlenesthelp one of my thermostats won't connect to wifi as of today. My other thermostats connect fine. Says no networks found yet on this unit. Reset doesn't help. Reboot router doesn't help
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John Ee
(@heyJohnEe) reported
Locked out of my Adsense and all Google products just bc I changed phone numbers and can’t auth via 2fa. Backup codes and recovery emails were never set up back in the days when it wasn’t required. Dunno what to do at this point 😢 😭 @gmail @googlenesthelp @AdSense pls help
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Sriram Boppana
(@sboppana) reported
@googlenesthelp My 3rd gen nest thermostat went offline while I was out of town traveling. After coming come, I followed the various troubleshooting steps the nest help guide provided, However it is still not connected to the internet. Please help.
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Scott Young
(@Sc0ttY0ung) reported
@madebygoogle @googlenesthelp should have noted it's error h71
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Mitch🫡
(@MitchTheBailey) reported
Switched from Arlo to @googlenest and nest does not capture video or let me see live video 80% of the time wtf
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Da Bears 1985
(@dabearsfan1985_) reported
@googlenesthelp my nest cam outdoor with floodlight lost connection to the internet and I need help getting it back online. I can’t find any QR codes or digits that are supposed to be there according to your website. I’ve tried everything, please help
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