Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wesley Chapel, FL | 1 |
| Sandusky, OH | 1 |
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Burke (@burcules3) reported@googlenesthelp Yale lock isn't recognizing unlock codes and will not add to the uncount after being removed...help
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Pat H 🇮🇪 (@patH0107) reported@SirStevoTimothy @googlenest @madebygoogle, help required
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Evan Davis (@EvanD) reported from Birmingham, England@googlenesthelp I’m getting the same issue on the website
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Chris (@iamchrispauley) reported@googlenesthelp my Nest E will not connect at setup after I reset it and now I can’t control my air conditioning. It went offline this week and after the reset it doesn’t complete setup. 😠
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Lee Martin-White (@LMartinWhite) reported from Workington, England@googlenesthelp I’m having problems finding an installer to install my Google nest thermostat. Those listed on your website don’t respond to requests for quotations. Can you help?
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Ziye Gao (@ziye_gao) reported@madebygoogle @googlenest @googlenesthelp my nest thermostat is not working, says something about migrating nest account. Tried factory reset and now it cannot connect to the wifi. Is the server down, by any chance?
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Indrajit Patel (@pateli333) reported@googlenesthelp No Networks found yet is the error message. When I try to connect my phone or other devices I find at least 10 network around me. I don’t why the thermostat is having hard time find network. My router is about 10 ft from the thermostat.
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Girl #3 Belcher (@madyyraley) reported@googlenest are trash. 0/10 recommend
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laura (@bugbugladybug) reported@googlenesthelp hi Google! Something new has changed for the worse with the identification of objects on our best hello. People are"people" which is great, but so are cars, the dog, and shadows cast by clouds. Any thoughts on what might have gone wrong, and how to fix it?
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☘ Cale #YNWA ☘ (@Calepls) reportedNetwork casting is so dangerous. I don't know how many times my housemates have been eating dinner and I've been one click away from blasting their ears with **** like "you're the best, big brother, I could've ever asked for!" @Pornhub #GoogleNest
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Dave Geddes (@geddski) reported@googlenest the new nest hub w sleep sensing is janky and slow. Wish I had returned during the short window
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Gavin Paterson (@GavinPaterson10) reported@googlenesthelp my nest app is not working. Its been a couple days. The cameras do work on using the Google home app so it's not the cameras or WiFi.
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Marcus (@MarcusJLee67) reported@googlenesthelp How can you fix your mobile app outage on my end?
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Jo Sharp 🏴🇪🇺🏳️🌈 (@ProfJoSharp) reported from Edinburgh, Scotland@googlenesthelp Says it can’t connect and gives error message H71
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(((#ifdef moose))) 🖖🖖🏻🖖🏽🖖🏿 (@ifdefmoose) reportedBoth of my crappy @VenstarInc T8900 Color Touchscreen WiFi-enabled thermostats have been offline for over an hour. Am I actually going to have to get up and walk over to them to adjust??? They’re going in the trash and replaced with @googlenest Nest thermostats.
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