Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Eric
(@EricTietje) reported
@googlenest why is your service offline AGAIN? This is getting ridiculous. Remind me why I pay you again?
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Slay Invisible
(@SlayInvisible) reported
@googlenest Is your severs down/updating like earlier in the year again? I dont have access to any of my cameras, no live feed, nothing and its been going on about 2 hours no and feels just like when the same issue happened in Febrary. Please tell us now.
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Raymond Johnson
(@dutango) reported
@raveofthrones @googlenesthelp @mikesmay All mine are offline as well, at two different properties?
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Jee
(@JeeEnow) reported
@googlenesthelp I was wonder why my nest hello was showing offline!
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Nancy Dadzie
(@nancydadzie) reported
@googlenesthelp @johnsyouruncle My google home cameras & all are offline
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Lee Isensee
(@leeisensee) reported
@googlenest your cameras aren’t only having a problem - it is all of your products, including the Nest Wifi devices and hubs. I just tested another router and internet worked fine. Nest WiFi routers are hosed.
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jovanni
(@jojodevereaux) reported
My camera isn't working @googlenest , help plz
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DFR
(@aPandemic) reported
@googlenesthelp How many dollars does this outage earn us??
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Chris Greenfield
(@ChrisGreenfield) reported
@googlenest Also, my Eufy cameras keep dropping out after every 5 minutes on my Google Home Hubs. This has been happening for the last couple of months, is there a fix for this? I’ve. Tried unlinking and re linking with no luck. The cameras load fine on the Eufy app.
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jovanni
(@jojodevereaux) reported
My cameras aren't working @googlenest , help plz
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Jennifer
(@Jen_eration_x) reported
@googlenesthelp I wish you guys would send out an email/text when this happens. People spend a lot of time trying troubleshooting and working to "fix" something that they isn't fixable.
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Benny
(@Benny39726570) reported
@googlenesthelp I am planning to purchase the nest outdoor camera, the constant outage really makes me think twice before I make my decision.
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TimothyCherney
(@TCherney) reported
@googlenesthelp All 6 of my nest camera devices are down. 😬😬😬😬
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Lee Isensee
(@leeisensee) reported
@googlenesthelp your cameras aren’t only having a problem - it is all of your products, including the Nest Wifi devices and hubs. I just tested another router and internet worked fine. Nest WiFi routers are hosed.
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Chris Mullins
(@themullinator) reported
@googlenesthelp It's pushing two hours since mine went down. Is there an eta on a fix?