Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Neroni
(@itsNERONi) reported
@googlenesthelp I’ve only had my Google Nest thermostat for 10 months and it won’t connect to wifi. Nothing resolves the issue. Please contact me
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Raffa
(@riffraffraffa) reported
@googlenesthelp hi I cannot get my nest to connect to the wifi network at my house. I have proceeded through all of the steps in the support section of the nest app. Any ideas on how I can fix this?
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Bettys Hotpot
(@Bettys_Hotpot14) reported
@googlenesthelp I have a nest learning thermostat. It was working fine until this evening. It states the network is too far away or hidden. All other devices are able to connect to the WiFi and are functioning. Can you please help?
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Jesse McDonald
(@jesseseogeek) reported
@mistrchristophr @googlenest Our camera would constantly disconnect and then we would have to go through an incredibly lengthy process to reconnect it in between naps and support didn't know how to fix it. We had the sock but had a scare the first night from a false alarm so determined it wasn't worth it.
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FB
(@fb2070) reported
@googlenesthelp my Nest Audio appears as Not Available in the Home App. I have looked on the Nest Help community and cannot find an answer. My mobile is a Samsung Galaxy A51 4G running Android 11. My Home app is also up-to-date.
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m🦬ckint🍀sh
(@themackattack) reported
@googlenesthelp is there an issue with Apple Music rn? Every time I ask any of my speakers to play music it says "sorry, something went wrong. when you're ready, give it another try." I've tried resetting the wifi, re-linking Apple Music, even hard resetting the device. Nothing!
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Candice
(@cwarltier) reported
@googlenest @madebygoogle @Google I spent hours trying to fix the Nest, then you sent a replacement. I sent the broken Nest back and now you say you want refund me my money?? WTF? I sent it back within the window you said and I have a receipt!!
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Erika Hall
(@mulegirl) reported
@googlenesthelp I located login information for an account, but the account has no devices or billing associated with it and hadn't been migrated to google before today.
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Mr. Bish
(@steve_bishy) reported
Why is it, when I ask my @googlenest mini to play @absoluteradio, it keeps playing @Absolute80s ? I mean the 80's were good, but I want to listen to what I ask for. Can any of you help?
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ARob
(@ade_robertson) reported
@doghandleruk @googlenest @TPLINKHelp I turned off the Wi-Fi from a hidden setting on my new SkyQ box and it fixed the interference issue with the nest!
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#youaremadeofstars
(@shujosh) reported
@googlenest @avinashprograme I have the same problem! I cannot cast from my brand new realme7 phone to Google Chromecast, but works from all other phones and laptops
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Erika Hall
(@mulegirl) reported
@googlenesthelp dropcam. I managed to track down the receipt that one of my employees forwarded to me in 2016. so it's for 10 day video history, but we're not even in that office anymore.
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El Tapia
(@Adanricardosilv) reported
@googlenesthelp I have a problem with my account with makes start section in another application that needs Google mail and I get duplicate account I do not know what to do since the morning I'm still like this.
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Mrmint23
(@mrmint23) reported
@googlenesthelp My Nest thermostat will not recognize wifi. I have 1) reset back to factory 2) powered on/off router and each google pod 3)charged nest thermostat PLEASE help
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Avdi Grimm
(@avdi) reported
@googlenesthelp OK, did a factory reset. It worked for maybe an hour then went right back to the broken behavior.