Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • cwarltier Candice (@cwarltier) reported

    @googlenesthelp I've attempted to fix my thermostat, hired a contractor who says it is broken and I need a replacement. Why can't I get a hold of anyone to help me? It is zero degrees in Chicago. Please advise immediately.

  • mirepoix168 Jee hom (@mirepoix168) reported

    @googlenesthelp Everything plugged in. This issue is intermittent.

  • nickwhoward Nick (@nickwhoward) reported

    @Gays4Tesla @gregoryxandrew @googlenest Yeah, you're not the mean type. I can understand how in that panic state when everything went offline (been there), he might have thought you were being a jerk

  • rtookey r2key (@rtookey) reported

    Hey @google are you guys planning to EVER fix the @googlenest mini so it doesnt keep falling of wifi for majority of users?

  • jj3813jj Lifeizgud75 (@jj3813jj) reported

    @googlenesthelp My nest thermostat cant find my wifi when my other devices can. Help!

  • Lawrenceismynam Lawrence (@Lawrenceismynam) reported

    @googlenesthelp all of my nest temperature sensors are not connecting. What is the issue now?

  • Player2b Patrick Curtis 🇺🇸🌊🇺🇸🌊 (@Player2b) reported

    @billprady @Google @googlenest They'll fix it when they let us choose our own wake phrase. So, never.

  • Dave39972 Dave3997 (@Dave39972) reported

    @googlenesthelp after installing latest vers of Android Nest App can no longer save clips to phone. I restored back to a version from Nov 2020 and that solved the problem.

  • LuborP Lubor Ptacek (@LuborP) reported

    The updated @googlenest algorithm is ingenious: Keep lowering down the temperature until I can't bear it and have to raise it manually. Repeat.

  • GilbertBurke Laura Gilbert (@GilbertBurke) reported

    @googlenest how do I order a new heat link? Totally dead, less than a year old and can’t get any help from your website at all? #freezing

  • Dave39972 Dave3997 (@Dave39972) reported

    @googlenesthelp Just installed latest Nest and problem resolved.

  • Dave39972 Dave3997 (@Dave39972) reported

    @googlenesthelp T-mobile, AT&T. Today was the 1st time I had tried to save a clip after installing the latest Nest app version. It's happened only once before & that too was after I installed a new Nest app. It was fixed by Nest with another release. Hopefully next release will fix it again.

  • Weissenhiemer Bryan W. (@Weissenhiemer) reported

    @googlenesthelp Issue started two weeks ago for no reason. I noticed when I couldn’t connect on the app. Other devices still connect. I tried disconnecting my other devices in case they were interfering with the Nest but still nothing. Manual WiFi connect doesn’t work either

  • Mr_Spann Esteemed Sovereign Duke Of Spann (@Mr_Spann) reported

    @LBrothersMedia @googlenest **** was fast!

  • Brandon_Dallas8 Brandon (@Brandon_Dallas8) reported

    @googlenesthelp I’ve never really had any problems with it in the past and it’s always been very reliable. I can’t figure out what the problem is! It seems to just shut off my I push the button.

Map Check Current Status