Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Calgary, AB | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
| City of Hazel Park, MI | 1 |
| Macomb, MI | 1 |
| Houston, TX | 1 |
| Chicago, IL | 1 |
| San Jose, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Crane
(@drcrane88) reported
@googlenesthelp @Original_Heidi There are no lights at all on my IQ (presumably because it thinks / has lost connection to the Internet / Nest Server? The Hello Doorbell has no camera on (Green Light off) but the bell actually works normally (physically)
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Heidi
(@Original_Heidi) reported
@googlenesthelp Blue light on the hello, no issue there
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Daniel Crane
(@drcrane88) reported
@googlenesthelp One household is Sky Broadband, another is Virgin Media - both not working with the same error. Honestly ever since Google acquired Nest these products have been a nightmare reliability wise .. what have you changed?
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joel
(@joeledmiston) reported
@googlenest It connects now, still slow, but that could be slow internet. I have a question though. Do these things time out like phone chargers? I've had this for a year. Is it time already to get a new one?
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Daniel Crane
(@drcrane88) reported
@googlenesthelp Yes, correct. No the password is not incorrect! I've literally logged in to my router and am staring at the password. I've disjoined my phone from said WiFi and re-joined it .. again without issue!
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𝒯𝒶𝓃𝒶𝓎𝒶𖧵⁷ ⟭⟬
(@MAGICSHOPMYG) reported
@googlenest yes help me 😡
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Steff Sánchez
(@Steff_Sanchez) reported
@googlenesthelp hi! The cable (usb) that goes from the camera to the lighting is broke! Where can I fix it? The usb is broke, not the cable
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Daniel Crane
(@drcrane88) reported
@googlenesthelp I need some help with Nest products IQ Outdoor and Hello. Last Wednesday at 20:30 UTC both cameras went offline. There is nothing wrong with the WiFi and no settings at all have been changed. I have this at two of my properties - can you please advise?
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joel
(@joeledmiston) reported
@googlenest While it's a super convenient thing, the lack of consistency makes it extremely frustrating sometimes. When I say lack of consistency, I dont just mean connection, but also picture quality and also I have trouble depending on what app I'm using, not really your fault probably
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Daniel Crane
(@drcrane88) reported
@googlenesthelp @Original_Heidi @googlenesthelp I have exactly this issue and error code at two different properties - so would be interested in the fix?!
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James Gordon
(@TawnyTeuton) reported
@googlenesthelp So....got a new Asus router and now none of my Chromecast will stay connected to it. Only devices that have an issue. Literally 10-15 feet away. Googled and this seems to be a widespread issues. Any thoughts?
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***** Martini with Olives
(@FizzyBubbz) reported
@googlenest Hey there. I can’t connect the LIFX bulb to it. But I was having an issue with connecting it with my HomeKit last time. No worries I have some C by GE bulbs. Thanks though!
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Reuben Bidez
(@reubenbidez) reported
@JordyEGNL @googlenest @GameSpot Experiencing the same issue. Everything looks normal in my Google Home app, but Spotify will not connect.
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Justin Vance
(@jlv1982) reported
@googlenest @JordyEGNL Same issue here.
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Dominique Rock
(@D_RockPR) reported
@googlenesthelp do you have a UK contact number - having issues with our nest that aren't resolved by the online trouble shooting?
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