Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • MAGICSHOPMYG 𝒯𝒶𝓃𝒶𝓎𝒶𖧵⁷ ⟭⟬ (@MAGICSHOPMYG) reported

    @googlenest yes help me 😡

  • D_RockPR Dominique Rock (@D_RockPR) reported

    @googlenesthelp do you have a UK contact number - having issues with our nest that aren't resolved by the online trouble shooting?

  • JamesReckons James (@JamesReckons) reported

    @googlenesthelp Big frustration is how you can't turn down (or off) Google assistant's voice. When I go to bed and ask her to play a sleep music playlist. I don't want her to tell me she's going to play it (with her abrupt voice), I just want it played. Any workarounds? Thanks.

  • liverpoolleafs dave (@liverpoolleafs) reported

    @googlenest Yes please! chromecast works perfectly for all apps (Dazn, etc) but horrible for NHL app. works for the first period then goes buffer madness and pauses to buffer ever 3-5 mins thoroughout the second and third period. NHL say not their issue as it works fine when not casting.

  • Dobby_1979_ James Davis (@Dobby_1979_) reported

    Hi @googlenesthelp Who do I contact about my IQ outdoor. I ordered a new cable thinking this was the problem but the camera will still not power up

  • Tone7x20 An Objectionable Tone (@Tone7x20) reported

    @googlenest Get same issue with Nest Mini too.

  • reubenbidez Reuben Bidez (@reubenbidez) reported

    @JordyEGNL @googlenest @GameSpot Experiencing the same issue. Everything looks normal in my Google Home app, but Spotify will not connect.

  • ynnoj Jonathan Steele (@ynnoj) reported

    @googlenest On this physical device? I’m not sure, I’d have to check next time it’s offline. Is it easily visible? The camera is installed quite high up.

  • MAGICSHOPMYG 𝒯𝒶𝓃𝒶𝓎𝒶𖧵⁷ ⟭⟬ (@MAGICSHOPMYG) reported

    @googlenest i tried it still not working

  • ALeighMitch Audra (@ALeighMitch) reported

    @googlenest No one is or did help me. I resolved the issue myself. Thanks for letting me know that @Google @googlenest doesn’t care about customer service #BIGdisappointment #TERRIBLECustomerService

  • ynnoj Jonathan Steele (@ynnoj) reported

    @marcqualie @googlenest It’s been a problem for a *long* time, but recently it’s constantly disconnecting. Tempted to just turn it off.

  • tijlstroobants Tijl (@tijlstroobants) reported from Galmaarden, Flanders

    @googlenest hello! My Google home mini doesn’t work. It stays on the 4 white leds, resetting is also not working

  • ALeighMitch Audra (@ALeighMitch) reported

    @googlenest KEEP THE SAME ENERGY YOU HAD WHEN NO ONE WOULD HELP ME 🖕🏽

  • Jaimee180 Jaimee Kale (@Jaimee180) reported

    @googlenesthelp hi, I’m trying to fix my mums nest thermostat which seems to have dropped its wifi connection. I have tried reconnecting it, rebooting the router, restarting the stat, resetting the network ... nothing is making it rediscover the wifi. Any suggestions please?

  • TawnyTeuton James Gordon (@TawnyTeuton) reported

    @googlenesthelp So....got a new Asus router and now none of my Chromecast will stay connected to it. Only devices that have an issue. Literally 10-15 feet away. Googled and this seems to be a widespread issues. Any thoughts?

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