Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Ashok k Mohanty
(@akamohanty) reported
@googlenesthelp My google nest hub's display has suddenly gone dark. I find on web that it's a common issue with many such devices bought by consumers in India. Where can I get it fixed?
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matt miller
(@MattMillerCubed) reported
@TeslaJoy @googlenest I had trouble with my both of our Nests on two wire thermostats. The batteries just died. Have they fixed it?
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Darren Case
(@astro_case) reported
Our @googlenest keeps turning the A/C on and off in about 3 minute bursts. I have the C wire connected, so it should be getting power. Anyone else here have this problem and fixed it? 🤷🏻
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Akita
(@PwnProblems) reported
After 2 years of fighting @googlenest @googlenesthelp paying engineers, fitting, refitting, tweaking my house, trying to stop the H71 error, even their own engineer reviewed the installation, said thermostat faulty, they still refused to swap it. @HiveHomeUK thermostat on order!
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Reeka
(@Lareekaaa) reported
I just ordered my @googlenest because me having to go up and down these stairs to adjust the temperature is ghetto.
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witchersleathersuit
(@KhozaSisa) reported
Why is it always the ChromeCast that fights me?🤌🏾 @googlenesthelp @Spotify Spotify can be cast to everything else, but the ChromeCast. Help
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David
(@David34064462) reported
@googlenesthelp my nest thermostat will no longer connect to WiFi. I have gone through all of the steps to reset and reboot everything but nothing seems to help. It does not recognize any networks including mine. All other devices on my network work properly
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Jane Macleod
(@cjmacmat) reported
Anyone else having trouble getting CBC Saskatoon with their Google Nest? @googlenest @CBCSaskatoon
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Richard Fortune
(@richard_fortune) reported
@googlenesthelp Nest Aware has randomly restarted the Home/Away notifications issue, where it thinks I'm away when I'm not. Please assist.
-
Zorglub
(@davidlub) reported
@TuneInSupport @SoFlaKicks @tunein Hello in France we have the same issue with our radios, impossible to play on #googlehome and #googlenest. It was working fine and then it's like the tunein service is off.
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Varun Parakh
(@varunparakh) reported
So does #HomePodMini work as a stereo pair when connected to a tv? This might be a big smack down on @googlenest since the stereo pair on #NestAudio is a big fail.
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CK
(@HustleNStops) reported
@googlenest hi I am having trouble with my nest learning thermostat. It will not detect any wifi networks and all of my other devices are working just fine. I have reset the thermostat still having the same issues. Can you please help?
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Ado Kukic
(@KukicAdo) reported
Hey @google (@googlenest), any update on supporting @apple TV? It's been like 2 years since you broke login functionality...
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T. Peppermint
(@MrTPeppermint) reported
@googlenesthelp Hello. The directional buttons on my chromecast tv remote aren’t working. But only on the Home Screen…? And volume not working either. I’ve changed the batteries and also re-paired the Bluetooth. Can you help?
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Swapnasheel S
(@SSwapnasheel) reported
@googlenest since last 2 nights I am waking up just to see my nest thermostat is getting disconnected and stops working. Thermostat is not visible on the Home app as well, says its offline. Worst thing is that on thermostat, it shows that it’s connected to the network.