Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1
Rotterdam, zh 1
Taylor, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • sliggle eves 🦋 (@sliggle) reported

    @matt_elen @googlenest Thanks! Was trying to find a sign of it being a general problem everywhere. Seems to be working now for me I think.... Don't want to jinx it!

  • its_Lorraine91 It's actually quarantine (@its_Lorraine91) reported from Manchester, England

    @googlenest @THOMLS Exactly the same issue. @SpotifyUK plays fine on my phone but keeps skipping as soon as I connect to my Nest Mini 2nd Gen

  • shillink £ord $hillink of OK;LG (@shillink) reported

    @Lauren76821 @googlenest Same problem for me too. Spotify was down for a while but is back on. Now I can’t cast to my Nest without it skipping every song.

  • maffrj Matt Jones (@maffrj) reported

    @Lauren76821 @googlenest I've managed to get it to cast to an old Google Home Mini, and can play fine through a Bluetooth speaker, but I've still got the original problem, and my wife is having the same problem with her iPhone playing Spotify through her Airpods. Definitely a @SpotifyCares issue I'd say.

  • abidc Abid Chaudhry (@abidc) reported

    @googlenest Referencing case ID 7-884800002972, we need to replace a broken charger cable, have receipts, still under warranty but don't know where to go to get the cable? What should I do?

  • Lauren76821 Lauren (@Lauren76821) reported

    @googlenest @SpotifyCares is this an issue with Spotify?

  • maffrj Matt Jones (@maffrj) reported

    @Lauren76821 @googlenest Hi - same problem here but with Chromecast Audio.

  • matt_elen Matt Elen (@matt_elen) reported

    @googlenest @lindestevens I'm getting the same issue too. If you need more dets my DMs are open too

  • Ross_Simon Ross Simon (@Ross_Simon) reported

    @googlenest Hi, I really hope that the functionality for netflix can return as that was one of the draws in the first place to the Chromecast with Google TV. Also do you know if they can fix that bug of slingbox showing up when searching, even when it's not selected as one of my providers?

  • jjjjreilly JaZz (@jjjjreilly) reported

    @googlenest my nest mini keeps flicking to the next songs from my spotify by itself, please help. i have factory reset it but that didn’t help.

  • chris_tofts Chris Tofts (@chris_tofts) reported

    @googlenest W5 error on thermostat - tried reset, router reset, alternative SSID. Thermostat does not see any WiFi networks. Everything else in house still connected to WiFi.

  • gavinelli77 Gavin Tillott (@gavinelli77) reported

    @googlenesthelp Hi, I have a broken Nest Heat Link to send back, where do I send this?

  • McConnortock Connor 🔍👀 (@McConnortock) reported

    @googlenest Actually no this is a distinctly Peacock issue, my other apps usually work with varying degrees of dependability

  • maffrj Matt Jones (@maffrj) reported

    @Lauren76821 @googlenest For it to be affecting my Chromecast Audio as well as your Nest it would appear to be either an issue with their software, or with @SpotifyCares

  • THOMLS THOM✌🏼 (@THOMLS) reported

    @googlenest It’s okay, think Spotify is down when playing on Google/Alexa but the wonderful @Hudski79 suggested I connect my phone by Bluetooth instead and it’s working

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