Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bensalem, PA | 2 |
| Sannois, Île-de-France | 1 |
| Herndon, VA | 1 |
| Houston, TX | 1 |
| Fort Lupton, CO | 1 |
| Albuquerque, NM | 1 |
| Beulah, MI | 1 |
| Clementon, NJ | 1 |
| Santa Cruz, CA | 1 |
| San Francisco, CA | 1 |
| Duncan, BC | 1 |
| Zürich, ZH | 1 |
| London, England | 1 |
| Seattle, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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A little Growth investor 🐍 🇨🇭 🇦🇩 🇨🇮
(@DennisArepa) reported
@googlenesthelp Hi Guys, yes, it's the same email address account. Also i switched to another house but the problem is still happing.
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Rob
(@AwesomeRob5) reported
@troyhunt @googlenest There was one thanksgiving when the turkey basin sprung a leak and the house filled with smoke but we had to keep cooking. The poor Protects couldn’t handle it. I had to take them all down and stick them in the beer fridge for a couple hours so they would stop yelling.
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A little Growth investor 🐍 🇨🇭 🇦🇩 🇨🇮
(@DennisArepa) reported
@googlenesthelp The Nest Aware subscription is active (I contracted yesterday), but it's not showing features in app. Could you help me please?
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Sam varghese
(@sammysamich) reported
@googlenest tweet #1 terrible product.
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Beat Poet
(@shoot_the_poet) reported
@googlenesthelp both my nest thermostats have gone offline, all my nest cameras and smoke alarms are still online it is just my thermostats that are offline, is there any issue currently ongoing?
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Reynaldo Barrera
(@Reynald52753913) reported
@googlenesthelp I have a 3rd Gen Nest Learning Thermostat that no longer can see wifi networks. I have rebooted the unit, factory reset and unplugged for a few hours with no luck. Can you assist me with a fix? The unit still works but doesn't see my wifi network.
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Pan
(@Panatl) reported
@googlenest camera is the worst product you will ever buy. Avoid... Get something else
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NotActuallyMe
(@o_o_sheila) reported
@googlenesthelp I just updated my OS so it is current. I am getting the message once I agree to the Privacy and Terms. When I click OK on the error message, I am back at the sign-in page and it happens all over again. I have never had a Nest account - not sure if that is part of the problem
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Marc
(@j1mr0ckf0rd) reported
@m_simmack @googlenest Was that issue fixed? I just installed one in my „Arbeitszimmer“ and it also called itself „Kammer“!? @googlenest : While we are at it…I‘m also missing a „Gästezimmer“ (guest room) - there is only a „Gästehaus“ (guest house).
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Helen
(@Helen40656265) reported
@googlenesthelp any issues at the moment. nest is saying offline.
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NotActuallyMe
(@o_o_sheila) reported
@googlenesthelp I'm using iOS. I've uninstalled and reinstalled the Nest app several times, I've tried to create a Nest account online rather than on mobile, I've tried to sign in with Google - I continually get the error message. I've never had a Nest product, so I don't have an acct yet
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MEEZY❄️
(@____myah) reported
Bro this nest thermostat is so damn aggravating. @googlenesthelp FIX ITTT before i die in here
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Arturo Pelayo
(@mexiwi) reported
from
Auckland, Auckland
@googlenesthelp if you are truly in partnership to support the Matter standard for devices, this should not be an issue. You cannot be a steward for the planet with mandated obsolescence, increased eWaste and lingering user experience. Support your products. Fix the childish quarrel with Apple
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Angie Mitrisin
(@a_mit14) reported
@DrewMitrisin @googlenest Your enchiladas will be in the garbage disposal if you put me on blast like this again!
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M. Simmack
(@m_simmack) reported
@j1mr0ckf0rd @googlenest No. Issue still exists. Your devices update every morning. If there would be a change, we would hear it. 😔 To be honest, I don’t think that they will fix this because I’m not sure that they understand the problem.
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