Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Marshall Brennan
(@Organometallica) reported
from
Naperville, Illinois
WiFi going down means @googlenest won’t play white noise again... just in time for nap time 😢. Is there a way to cache ambient sounds locally so that my kid can nap through our next outage?
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Marshall Brennan
(@Organometallica) reported
from
Naperville, Illinois
@lisamjarvis @googlenest Problem is that WiFi is down so I need my phone for work... and it’s the only device I have with a cellular connection. I think the real answer is to switch over to a standalone white noise generator
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🦎👱♀️🍳☀
(@DrewsClues) reported
@googlenest Make and model is GOOGLE PIXEL 3. It seems to be a pretty easy two-step thing and nothing happens when I do the two steps. I have now returned and purchased a second Google TV and same issue on this one. I've uninstalled and reinstalled the Google home
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Robert Fenton
(@robert_fenton17) reported
@googlenest I was initially getting an error stating could not access instant pot account. However, when I tried it again now, it worked flawlessly. I didn’t make any other system changes. I guess either instant pot or Google may have been down when I was trying. Sorry to be a bother.
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Cory Wetzel
(@eidas007) reported
Day 2 of tweeting about how @googlenesthelp is incompetent as **** and stole my money.
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Internet Explorer
(@knabb215) reported
@googlenesthelp My case(s) have been escalated to your Order Management team, several times. No one from that team has ever contacted me. This has been going on for a month. Can I please have someone look at my cases and help me get a refund for my RMA gone wrong?
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Jamie Mead 🇬🇧
(@jimboandandrea) reported
from
Saint Agnes, England
@googlenest I have a warranty problem following a second faulty Wi-fi chip please can you DM me to continue our conversation
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Sheepdogs Baseball
(@SeniorEarls) reported
from
Wilmot Centre, Ontario
@Rubbers29 @googlenest Good idea! I have booster fans installed in our current house, but adding smart switches would allow me to boost ‘output’ to a specific room. The system may overwork a little bit at least I would have boosted output to the problem areas.... The baby room is an issue!
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Zach Ritter
(@SnackRitter) reported
@googlenest Just reset the bulb and still the same issue. Google home is not connecting to bulb. Bulb is still about to communicate to C by GE app
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helen reid
(@hpattle) reported
@googlenesthelp have not had a working thermostat since the 17.11.2020, W5 error! Have just been cut off from your customer service centre after an hour! Email correspondence for over 2 weeks and no resolution reached! This is disgraceful customer service.
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Wendy Ashman
(@wendyashman) reported
@googlenest thermostat not working after only 20 months but because it’s out of warranty they won’t do anything about it. I definitely would not recommend this product to anyone.
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yaramaz kavanoz
(@yaramazkavanoz) reported
@tomnorman @googlenest I am experiencing the same problem. no solution so far on the internet. Could you please tell me how did you solve this problem. If it isn't solved yet, I appreciate it if you update here whenever you figure out. tnx
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Sunny Rai
(@SunnyRai29) reported
@googlenesthelp hey! I've been using your Google nest thermostat e-learning product and my scheduling has stopped working. Can you help me with my settings to ensure everything is setup correctly?
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The Mayor Of Raleigh, NC
(@RaleighBoyMayor) reported
@googlenest Yeah :/ love my Chromecast, but it seems to have a bit of trouble connecting to the internet these days
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Ricky
(@therickyshow) reported
@googlenest Doesn't fix anything 😢
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