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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wesley Chapel, FL 1
Sandusky, OH 1
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Lisbon 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • shorn2222
    ****** 🎿⛷️🥅🏒🟦 (@shorn2222) reported

    @googlenest what is going on? I can’t login

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported

    Hey @AmazonAustralia I purchased a Google Nest and I have been sent a European plug. It will not work in an Australia and your site is not allowing me to replace it. Your chat bot did not help either. How do I get this exchanged so I can use it? @googlenesthelp

  • AyotoCorp
    AyotoCorp (@AyotoCorp) reported

    Things I want my "smart" thermostat to do: go to the temperature I tell it to, when I tell it to Things I don't want my "smart" thermostat to do: "learn" my schedule and adjust the temperature on its own so the "heat" is set to 55F in the middle of the night **** you @googlenest

  • MultigunFun
    🐐 (@MultigunFun) reported

    @zerohedge @googlenest @Google maybe all your federal offenses trying to hack it triggered a shut down

  • RomanEagles
    Roman Eagles ⚛️ (@RomanEagles) reported

    @ahails @googlenest Yes, Nest Hub and Max plus the mini now as well. Buying an Amazon echo dot...problem solved.

  • nethraxis
    Nethraxis (@nethraxis) reported

    purchased @Google @googlenest cameras and wanted to self host them but google throttles the feed and locks everything behind a ridiculously over priced paywall for the worst service you could imagine. crazy how a trillion dollar company who dominates the internet and ad space has to also scam with their products and lock them behind paywalls. I guess the shreholders are pretty happy and the CEO gets to fill his bank account with sub revenue.

  • 0xDustinP
    Dustin 👌🏻 (@0xDustinP) reported

    @zerohedge @googlenest @Google Well this sure looks bad.

  • VishalYesudas
    Vishal Yesudas (@VishalYesudas) reported

    @googlenest I get you are stopping support for Gen 1 nest thermostats. I understand if you stopped updates and features. But wtf, you just pull all smart functions and no longer connects to app. You made it dumber instead of just stopping the progress. It’s messed up.

  • dominick4233
    Dominick A. Scarfogliero (@dominick4233) reported

    @jp2e @verge @googlenest Oh isn’t the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?

  • joseyawar87
    Jose (@joseyawar87) reported

    @googlenesthelp My Google Nest 3rd generation won’t connect to my Wi-Fi or sync to my phone. I reset the settings, restarted it, and even changed my router password, but I’m still having the same issue. It powers on but does not connect to the internet.

  • ____heyjoy____
    Joy (@____heyjoy____) reported

    I’m literally about to switch out my home devices. Broadcasting messages is a nuisance! I’d rather scream and yell! I liked the system better before Google Gemini was added! They say they’re going to fix it but it’s been months now! @googlenest @Google @Gemini

  • Ceedizzy1
    cesar (@Ceedizzy1) reported

    @googlenesthelp I need help, my nest thermostat lost wifi and I did everything and can't get it to work again. The thermostat works but no wifi connectivity. Did a reset , reset account connections, rebooted modem and router. PLEASE HELP!!

  • BeachCafeNYC
    Beach Cafe (@BeachCafeNYC) reported

    @googlenest Please do not buy these Google Nest Cameras. They do not offer live over the phone technical support. If cameras fail you’re out of luck. Terrible Service

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable.

  • Janncolon
    JC (@Janncolon) reported

    @googlenest your support service is terrible!

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