Google Nest Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

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  Robert E. Loser. (@Gargen123) reported 3 minutes ago

  @zerohedge @googlenest @Google I’m sure people constantly trying to login didn’t lock it or anything. Come on.

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  Jose (@joseyawar87) reported 13 minutes ago

  @googlenesthelp My Google Nest 3rd generation won’t connect to my Wi-Fi or sync to my phone. I reset the settings, restarted it, and even changed my router password, but I’m still having the same issue. It powers on but does not connect to the internet.

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  Kevin (@McNamara_Group) reported 16 minutes ago

  @googlenest @madebygoogle Subject: URGENT ESCALATION: $650 Nest Hardware Unusable / Account Locked After Church Vandalism To Google Nest Support / Escalation Team: I am writing to urgently escalate a situation that has rendered $650 worth of brand-new Google Nest cameras completely useless due to an automated account lockout loop. Recently, our local church was vandalized. I have been a loyal Google user for years and personally promised our pastor that Google’s ecosystem was reliable and spectacular. Based on my recommendation, we purchased four new Google Nest cameras to secure the building. Here is the exact timeline of what has happened: I set up a new dedicated Gmail account specifically to manage the church's new security system. I successfully set up all 4 new Nest cameras on that account using my mobile phone. Everything worked perfectly on my device. I then gave the email and password to our pastor so he could log in and monitor the system from his end. Instead of letting him log in, Google’s automated security randomly locked the account and sent an email demanding an explanation for why the account was created. I provided the full explanation, and the account was officially "restored" 2 days later. The Current Issue: Despite the account being restored, the system is STILL blocking any login attempts from the pastor's devices or any computer. It continuously throws an "unrecognized device" error, even with the correct password and recovery information on file. Because of this endless security loop, we cannot hand over the account to the church. Right now, these four cameras are essentially $650 dead sticks. We cannot monitor our recently vandalized church. I understand Google has automated security measures, but I need a human being to look at this account, lift the device lock, and allow us to actually use the hardware we purchased. I need this escalated to someone who can resolve this immediately.

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  JMB 📚🖍🍓 (@Jelly4lover) reported 17 minutes ago

  @madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house

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  Rocky Mountain Air (@2ThinAir) reported 20 minutes ago

  @WAServers @JackPosobiec @googlenest Many cameras have internal memory to store footage in the event of slow wifi or wifi outage. I'm sure Nest tells people this in their terms and conditions which no one ever reads.

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  Raymond Snijders (@rsnijders) reported 21 minutes ago

  @TuneInSupport @googlenest @googlenesthelp After six years of listening to Dutch radio stations on my 3 Google Nest Mini device, i get a 'This station is not available in your country' notice several times a day! Please fix this!! It's getting on my nerves!

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  Nicola young (@NickyyYoung) reported 23 minutes ago

  @googlenest cannot log into the app Just keeps saying try again is there an outage ?

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  abhishek gupta (@guptab02) reported 25 minutes ago

  @googlenest it is really sad to see.. Google doesn't provide any support for damaged nest devices after warranty period.. And there are no stores as well who can look and fix it..

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  Phil Humphris (@PhilHumphris) reported 25 minutes ago

  @googlenesthelp So Google any news on the @BBCSounds problem or are you just not interested!

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  Sam (@Scselig1) reported 27 minutes ago

  @googlenest down???

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  𝕔𝕠𝕣𝕣𝕖𝕫𝕡𝕠𝕟𝕕 🏳️‍🌈 🏳️‍🌈 (@correzpond) reported 29 minutes ago

  Hey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).

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  I didnt vote for him (@BirdChayser) reported 31 minutes ago

  @yashar Isn’t this the EXACT thing that AI should be used for? It shouldn’t require a ******* subscription. It SHOULD be monitoring for this kind of **** and alerting authorities. It would be great at it. @googlenest This should be your shining moment but instead you’re too greedy.

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  Madad Incorporated Cards and More (@micardsnmore) reported 35 minutes ago

  Don't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.

• 
  Valentino Gonzales (@nodoubt212005) reported 35 minutes ago

  I’m having trouble with the video or securing my @googlenesthelp camera. I’ve watched all the videos, but none of them mention a secure loop that’s connected to the camera.

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  Wayan Lee (@lee_wayan) reported 42 minutes ago

  @googlenesthelp @looplunchrun This is wrong… not working for me too