Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • tiagofal Tiago (@tiagofal) reported

    @googlenest Yes, I still do need help, but I don’t have access to a different Wi-Fi. Segregating ssids 2.4ghz from 5ghz seemed to increase the time from reset to unlink but it still unlinked anyway (the nest was on the 2.4ghz ssid)

  • even_sure Justus (@even_sure) reported

    @googlenest This is why your suggestion to restart won't change anything. It is some sort of DRM that plays out to the disadvantage of the customer and the chromecast with Google TV is therefore the worse option compared to the normal one that does not care about this issue

  • gavlew Gavin Lewis🏴󠁧󠁢󠁷󠁬󠁳󠁿🔰 (@gavlew) reported

    @googlenesthelp I've tried rebooting the Nest Hub and restart my Pixel 3a. I only have the issue on that device. Chromecast is fine on TV etc.

  • CraftsBest Best Crafts (@CraftsBest) reported

    @googlenest this is bull crap YouTube music is down

  • donalbain_de J😬rg Lippmann 🇪🇺 (@donalbain_de) reported

    @googlenest Apart from the terrible image casting, the image from the new Google TV is very crisp when playing media from built-in apps like netflix, Amazon prime, YouTube or Disney+.

  • MorganD07939575 Morgan Davies (@MorganD07939575) reported

    @googlenesthelp help please thermostat not playing game 🙏

  • TheEnbyperor 🏳️‍🌈✨ Ghost of Qristmas Present (it/its)✨🏳️‍🌈 (@TheEnbyperor) reported

    @googlenest Tried that a few times and I’m still having the same issue.

  • 4n0th3r_n4m3 il nome non può essere vuoto (@4n0th3r_n4m3) reported from Palermo, Sicilia

    @googlenest help, my google home (the big one) it doesn't work with tunein radio, I say the command but no sound start while in my smartphone I can see the command is started. I'd like to know if I can choose another app (as default) for listening digital radio (as Fm-world)

  • even_sure Justus (@even_sure) reported

    @googlenest What I did not include in the error messages is my device's name and its 14-digit code

  • iwearlederhosen Nathan (@iwearlederhosen) reported

    @googlenest I have been working with support for months and my Nest router still randomly goes offline multiple times a day. Support just wants me to factory reset every time i contact them or change DNS, nothing changes.

  • even_sure Justus (@even_sure) reported

    @googlenest To your other question, it does appear to work with prime video being logged in or not. However, given that your remote has a @Netflix button, I expect full functionality with it. So it might be a @netflix problem. Anyways, in this state the chromecast is not of much use for me

  • bhattmaan Raoul Bhatt (@bhattmaan) reported from Edmonton, Alberta

    @googlenest I’m having an issue with one of my Nests, it can’t connect to wifi, also it’s slow in booting up and doesn’t detect me when I walk by. Seems, not to smart.

  • VictorGlum Víctor Glum (@VictorGlum) reported

    @googlenest My Chromecast (hockey puck) is working fine! Just wanted to know if there is a problem with the NBA app (League pass). I used to be able to send the games to the device to watch them on my TV but the option has disappeard this preseason. #NBATwitter @NBAspain

  • BumblingIdiot Ho F'ng Ho (@BumblingIdiot) reported

    @googlenest It just started. I think I fixed it . I think it had to do with turning animations off in developer mode. I turned them back on and it . stopped . Still a really odd issue to have non the less

  • CraftsBest Best Crafts (@CraftsBest) reported

    @googlenest It’s actually working fine now YouTube music must have been down I’ll let you know if it doesn’t work again

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