Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • jesseholt Jesse (@jesseholt) reported

    Just waiting for @googlenesthelp to announce the outage so I don't waste time troubleshooting on my end like I did last time.

  • WhatupPo YoAdrian (@WhatupPo) reported

    @googlenest My device was stolen. Per your stolen device policy, I filed a police report, submitted the report to nest and received an email approving the replacement. The support agent is now saying they won't replace the device because it is not under warranty. HELP!

  • ProfJoSharp Jo Sharp 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@ProfJoSharp) reported from Edinburgh, Scotland

    @googlenesthelp Says it can’t connect and gives error message H71

  • Calepls ☘ Cale #YNWA ☘ (@Calepls) reported

    Network casting is so dangerous. I don't know how many times my housemates have been eating dinner and I've been one click away from blasting their ears with **** like "you're the best, big brother, I could've ever asked for!" @Pornhub #GoogleNest

  • patH0107 Pat H 🇮🇪 (@patH0107) reported

    @SirStevoTimothy @googlenest @madebygoogle, help required

  • jesseholt Jesse (@jesseholt) reported

    @googlenesthelp Sure, thanks for the reply. Nest Hello doorbell cam has been off for a couple of hours. I guess if there's no outage on y'all's end I need to so some troubleshooting. WiFi is up for every other device in the house.

  • Rabbitx369 Mikey 🇺🇲❌🏛️🌾 (@Rabbitx369) reported

    @googlenest we have a problem. I shouldn't have to turn off the microphone on my Google speaker in the kitchen to talk to Google Assistant on my phone in the living room.

  • MarcusJLee67 Marcus (@MarcusJLee67) reported

    Funny how Google nest support tries to blame the customer for their app outage.. three mobile devices can't access the app and then two from 10 miles away can't access some app and they want me to check my Wi-Fi @googlenesthelp

  • GavinPaterson10 Gavin Paterson (@GavinPaterson10) reported

    @googlenesthelp my nest app is not working. Its been a couple days. The cameras do work on using the Google home app so it's not the cameras or WiFi.

  • pateli333 Indrajit Patel (@pateli333) reported

    @googlenesthelp my Google nest will not connect to the Network. I have tried all the troubleshooting methods available. I watched numerous YouTube videos, went through nest website and did troubleshooting. Nothing works please help me thank you. My name is Indrajit Patel

  • madyyraley Girl #3 Belcher (@madyyraley) reported

    @googlenest are trash. 0/10 recommend

  • geddski Dave Geddes (@geddski) reported

    @googlenest the new nest hub w sleep sensing is janky and slow. Wish I had returned during the short window

  • WhatupPo YoAdrian (@WhatupPo) reported

    @madebygoogle @googlenest Alright. I wrote them. You guys got to get your **** together. Wasted 2 hours of my Saturday. Super frustrating that your chat agent+supervisor were refusing to honor your stolen device policy. I saved the chat, putting this BS on reddit too. #nest #nesthello #nestdoorbell

  • pateli333 Indrajit Patel (@pateli333) reported

    @googlenesthelp No Networks found yet is the error message. When I try to connect my phone or other devices I find at least 10 network around me. I don’t why the thermostat is having hard time find network. My router is about 10 ft from the thermostat.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @googlenesthelp I’m getting the same issue on the website

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