Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Blain, Pays de la Loire | 1 |
| Paris, Île-de-France | 3 |
| Sale, England | 1 |
| Veneux-les-Sablons, Île-de-France | 1 |
| Rennes, Brittany | 2 |
| London, England | 1 |
| Évry, Île-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Roissy-en-Brie, Île-de-France | 1 |
| Murcia, Murcia | 1 |
| Le Cellier, Pays de la Loire | 1 |
| Bogotá, Bogota D.C. | 1 |
| Creston, BC | 1 |
| Gennevilliers, Île-de-France | 1 |
| Nantes, Pays de la Loire | 1 |
| Castres, Occitanie | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Field (@mrkylefield) reported from Montalvo, CaliforniaI can't wait until somebody replaces the garbage Google puts on its nest devices with @xai's @grok. It's frustrating having @googlenest hardware in the house when it's effectively useless for anything other than playing music and playing a slideshow of my photos.
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KariArayot כארי (@KariArayot) reportedSince @Google tookover @googlenest the service is garbage.
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Amy Alkon (@amyalkon) reported@hamids @googlenest @Google Is there a way to downgrade from this pile of ****?
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Mark Nusbaum (@markjoby33) reported@googlenesthelp Hello, I have a recurring issue with my camera flood lights, the lights work but the app does not show the lights. Whenever I call support they ask me to reset the camera which I have done multiple times. I was told it is an issue that upper mgmt is aware of it,
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Lisa Jensen (@oneofmany654) reported@p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.
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Nigel Hobden (@NHNTweets) reported@googlenesthelp I'd prefer to keep this public so others can learn from the issue, the simple fact is Google have dropped the ball on the Hot Water side of the options in Home, scheduling isn't possible whether new or existing which makes it absolutely useless to switch form Nest to Home
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Miriam Hale (@MirBHw) reported@googlenest app is not working since 2am
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Jason (@JasonKatz633411) reported@googlenest both of my nest temperature sensors disconnected in the middle of the night. I've gone through all the troubleshooting to reconnect. They get added to my account but perpetually show no connection. Is this part of a larger outage? Can you assist?
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MAGA Barbie 🇺🇸👱🏼♀️ (@MAGABarbie317) reported@sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.
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Raymond Snijders (@rsnijders) reported@googlenesthelp I don't have a Radio section under Services in the Home app. Could that be because i'm in the Netherlands? Anyway, it's a TuneIn problem i think. Even when i cast from the (working) TuneIn app on my phone, i get the same notice that the station isn't available in my country.
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Phil Humphris (@PhilHumphris) reported@googlenesthelp So Google any news on the @BBCSounds problem or are you just not interested!
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UYAUSSOAB, Esq. (@uyaussoab) reported@googlenesthelp @googlenest do not, I repeat do not use Google camera products. Their support used to be great they’re totally blowing me off. Frustrating because there is no other way to get help. They changed their subscription to screw the people like every other company FU!
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𝕔𝕠𝕣𝕣𝕖𝕫𝕡𝕠𝕟𝕕 🏳️🌈 🏳️🌈 (@correzpond) reportedHey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
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Sam (@Scselig1) reported@googlenest down???