Google Nest Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

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  Unbiblical Cord (@UnbiblicalCord) reported 2 minutes ago

  I moved into a house with #Nest. Won't use Google products again. The @googlenest app constantly signs me out despite it being a Google sign-in. It's repetitively asking me to subscribe to Google Home Premium. If tech automates, why would I pay for it to do **** automatically?

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  Kimber (@KimberA777) reported 8 minutes ago

  @chiIIum @Google @googlenest MY OPINION-Actually, there is a lot more footage that won't be released due to: (1) it will not help in identifying any of the suspects (2) it's being blacked out because it shows Nancy being walked out the front door (3) it could be detrimental to the case.

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  Shaggy Scurge (@ShaggyScurge) reported 17 minutes ago

  @googlenest STOP ******* turning my ******* thermostat down on my ******* boiler system. #retards

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  JMB 📚🖍🍓 (@Jelly4lover) reported 18 minutes ago

  @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house

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  Beef Jerky (@Farr351226) reported 18 minutes ago

  @cotywithaT_ @googlenest @madebygoogle The thing I found work, the best was to unplug it and leave it unplugged for a week and it worked better but still not reliable enough for what you want a camera to be and my other two cameras that I didn’t update still work well Google sucks and did nothing to help

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  Coty (@cotywithaT_) reported 18 minutes ago

  @Farr351226 @googlenest @madebygoogle Yes it seems everyone that switched has same issue but Google makes it seem it’s not common and an issue on my end. Very frustrating

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  Ryan Hammer (@RyHammy) reported 18 minutes ago

  @googlenesthelp Hello, I am currently trying to enter a Google support chat (hours 12a-1159p) but the button is greyed out & says chat not available. Just looking for help on a nest wifi point that will no longer connect, thank you! -Ryan

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  Allen Roe 🍍 (@flowmastr1x) reported 24 minutes ago

  OMFG @madebygoogle ever since I got told I need to move my @googlenesthelp nest cams to the home app I fight to get a feed from them. Why in the hell did you think you need to fix something that was not broken

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  Star Trek: Phoenix (@startrekphoenix) reported 24 minutes ago

  @googlenest My app is down and has been since last night.

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  Kevin (@McNamara_Group) reported 26 minutes ago

  @googlenest @madebygoogle Subject: URGENT ESCALATION: $650 Nest Hardware Unusable / Account Locked After Church Vandalism To Google Nest Support / Escalation Team: I am writing to urgently escalate a situation that has rendered $650 worth of brand-new Google Nest cameras completely useless due to an automated account lockout loop. Recently, our local church was vandalized. I have been a loyal Google user for years and personally promised our pastor that Google’s ecosystem was reliable and spectacular. Based on my recommendation, we purchased four new Google Nest cameras to secure the building. Here is the exact timeline of what has happened: I set up a new dedicated Gmail account specifically to manage the church's new security system. I successfully set up all 4 new Nest cameras on that account using my mobile phone. Everything worked perfectly on my device. I then gave the email and password to our pastor so he could log in and monitor the system from his end. Instead of letting him log in, Google’s automated security randomly locked the account and sent an email demanding an explanation for why the account was created. I provided the full explanation, and the account was officially "restored" 2 days later. The Current Issue: Despite the account being restored, the system is STILL blocking any login attempts from the pastor's devices or any computer. It continuously throws an "unrecognized device" error, even with the correct password and recovery information on file. Because of this endless security loop, we cannot hand over the account to the church. Right now, these four cameras are essentially $650 dead sticks. We cannot monitor our recently vandalized church. I understand Google has automated security measures, but I need a human being to look at this account, lift the device lock, and allow us to actually use the hardware we purchased. I need this escalated to someone who can resolve this immediately.

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  Don J. Rude (@_RudeDude) reported 29 minutes ago

  @stevemerckel @GoogleHome @googlenesthelp I had to scrap my old (v1?) Chromecast a couple of weeks ago. It just would NOT show up with full config/control in the home app. I even tried installing some janky old revision of ho.e-wifi configurator, still failed. Now it's in the trash

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  bren (@brenrav1955qpr) reported 32 minutes ago

  @googlenest do you have a problem today

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  Global Fcts (@globalfcts) reported 35 minutes ago

  @googlenesthelp NEST is down. Again. Any update please?

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  Nigel Hobden (@NHNTweets) reported 37 minutes ago

  @googlenesthelp I'd prefer to keep this public so others can learn from the issue, the simple fact is Google have dropped the ball on the Hot Water side of the options in Home, scheduling isn't possible whether new or existing which makes it absolutely useless to switch form Nest to Home

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  Mike (@PMad99) reported 38 minutes ago

  @googlenest hey can we please fix Familiar Face Detection? Its been the worst in its class by FAR for too many years! I have to correct it every single day. Its AWFUL!