Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Harrie Vos
(@Harrievos) reported
@googlenesthelp I don’t need help you send me that I have to contact if I still have problems that’s why I don’t give a reaction. For now it looks to work again.
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Drew
(@drewplaysdrums) reported
Why is @Google Home so bad? I'm a refugee from HomeKit cameras that never gave notifications, but at least the cameras would properly connect... I've somehow regressed with @googlenest...
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Kristine Smalter
(@RUkittenMeGuyz) reported
@googlenesthelp My nest thermostat & doorbell are offline as of 10 minutes ago. Wifi is fine for every other device.
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✌ kovo_one✌
(@kovo_one) reported
@googlenesthelp my account is migrated and yest that works when using speaker, but my children cant ... they were using the remote control to be able to chose cameras in the app. now i cant sign in the app
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Ken
(@ken30642) reported
@googlenesthelp I’ve got a Nest Learning Thermostat that I’ve had for about a year and it has been connected to my Wi-Fi and about 10 days ago it lost Wi-Fi connection and I cannot get it to reconnect. I’ve reset everything and even reset the thermostat. Please help!
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Wilson Sun
(@WilsonSun19) reported
@googlenesthelp my nest thermostat is not connecting to my wifi. It has a network connection. I’ve done both a restart and reset, which did not resolve this. I am not experience this issue with my downstairs Nest Thermostat, only the upstairs one.
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co5design
(@co5design) reported
@googlenesthelp you were down so I couldn't turn the heating on but you've fixed it now
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xoxo
(@xoxo84962392) reported
@goody2sues @googlenesthelp The support team are suppose to be helping out but they're not doing their job honestly it's bad, it was a long wait for me when my Instagram got locked for no reason but all thanks to Nesthacks on instagram they helped me fix and recover my locked account within few minutes
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Lab Doc Fla
(@GeorgeMia) reported
from
Fort Lauderdale, Florida
@googlenest **** you. I used to love the energy saving devices. Now, I constantly awaken at uncomfortable temperatures because you think 80F is good for air conditioning. No support. Going to disconnect them
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Mrklaw
(@MrKlawUK) reported
@googlenesthelp I’m hoping Viessmann can override it in their system so lets say I’m ok for now and I’ll reach out if I need something (if they can’t fix it). Thanks!
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Brett Carrick
(@CarrickBrett) reported
Wow. @googlenest app on iOS is sooo buggy.
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Venture Crapital Liar
(@Talenteduser) reported
@googlenesthelp Didn’t need to do all that it was your end that was the problem…
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Shaun Tittle
(@shaunat94) reported
@googlenesthelp hello, my cameras cant replay any recordings it has done…is this down or anything i can do? It just plays the sound but the picture is frozen. Thanks in advance
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Carlos Motta
(@mottach) reported
@googlenesthelp My 8 months old Nest Thermostat stop detecting the WIFI (any of them). Could you help me?
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✌ kovo_one✌
(@kovo_one) reported
@googlenesthelp hi, how do sign in the NEST app on my chrome tv, i normally sign in with google acc and there is only option sign in with email and password. ???
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