Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Miner_Steve Steven Miner (@Miner_Steve) reported

    @googlenesthelp One camera is working fine, the other is having the blue spinning wheel. Very weird! This seems to be a monthly issue, get your act together.

  • jojodevereaux jovanni (@jojodevereaux) reported

    My cameras aren't working @googlenest , help plz

  • Brivideoguy Brian (@Brivideoguy) reported

    Why did I just spend the last 45 min troubleshooting and resetting my @googlenest doorbell camera when I should have looked online that there was an outage. 😑😑😑

  • TCherney TimothyCherney (@TCherney) reported

    @googlenesthelp All 6 of my nest camera devices are down. 😬😬😬😬

  • 3rrorprone Rob B (@3rrorprone) reported

    @googlenesthelp I have recently purchased an outdoor and indoor camera. These have been added to an existing indoor camera. None of the cameras are able to connect to wifi. Error messages C229-C232 on multiple attempts. All firewalls have been turned off. Still no connection.

  • S3RCE Irfan Serce (@S3RCE) reported

    @googlenesthelp It’s back now. Down nearly an hour.

  • Jen_eration_x Jennifer (@Jen_eration_x) reported

    @googlenesthelp I wish you guys would send out an email/text when this happens. People spend a lot of time trying troubleshooting and working to "fix" something that they isn't fixable.

  • EricTietje Eric (@EricTietje) reported

    @googlenest why is your service offline AGAIN? This is getting ridiculous. Remind me why I pay you again?

  • nancydadzie Nancy Dadzie (@nancydadzie) reported

    @googlenesthelp @johnsyouruncle My google home cameras & all are offline

  • 3rrorprone Rob B (@3rrorprone) reported

    @googlenesthelp I am now getting an error message where the app can't find the camera. I am resting my phone on top of the camera so I don't think distance is an issue. Error code NC023.

  • WhatTheH355 WhatThe... (@WhatTheH355) reported

    @googlenesthelp I'm having these issues too. Multiple cameras offline or just a spinning circle icon that never loads. Some timelines not filling out too. This plus the constant notifications from zones that are set to never show notifications... which no one can resolve... not happy.

  • jojodevereaux jovanni (@jojodevereaux) reported

    My camera isn't working @googlenest , help plz

  • AndrewNay Andrew Nay (@AndrewNay) reported

    @googlenest @BaeckerX1 I am having the same issue. It all started when I couldn't connect to the camera so I did a factory reset and now I got the same error.

  • TonyToz987 Tony Oz (@TonyToz987) reported

    @JedTsai @googlenest Always goes offline. I regret buying the doorbell and the cameras, such a waste!! Expensive and garbage

  • leeisensee Lee Isensee (@leeisensee) reported

    @googlenesthelp your cameras aren’t only having a problem - it is all of your products, including the Nest Wifi devices and hubs. I just tested another router and internet worked fine. Nest WiFi routers are hosed.

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