Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGrumpasaurus The Chumpasaurus (@TheGrumpasaurus) reported

    @googlenesthelp I have two nests in different rooms but they can both hear when I speak. Music starts on the one I want then transfers to the other. God these things are garbage...

  • 3Y6IX angelo (@3Y6IX) reported

    @tesla_raj @googlenest These thermostats and the rest of the suite have gone downhill since google acquired Nest and integrated them. They also canceled the "works with nest" program which cut off thousands of 3rd party integrations! Trash products

  • kim_eure Kim Eure (@kim_eure) reported

    @googlenesthelp Yes. We have done that too. It was originally just one of our thermostats, now it is both that are giving us trouble.

  • adamj_davies adam davies (@adamj_davies) reported

    @googlenesthelp No, I couldn't control the builds with voice control. The "this device is not available at this time" message plays. I can control all my other bulbs which use the smartlife app. It's just the hue bulbs that have the issue.

  • b3kca Becka Noori (@b3kca) reported

    My @googlenest thermostat has stopped connecting to wifi so now no longer works. @googlenest customer support can’t help because I’m just 14 days out of my warranty. Frustrated and disappointed.

  • iamgailwalsh iamgail8 (@iamgailwalsh) reported

    @googlenesthelp PLEASE HELP! My routines and alarms are an hour behind.Has been since November 2020. Many phone calls later all I get is be patient! Any help is appreciated!

  • myfunkoaddict Kelly (@myfunkoaddict) reported

    @googlenesthelp Tried it and still not working

  • Robo85 Robo85 (@Robo85) reported

    @googlenesthelp Hey, my heat link seems to have died this morning. Looking online it seems to be a very common issue. I need to get this resolved ASAP. What’s best for me to do? We’re experiencing cold (for the uk) temps and I want to get this up and running quickly for toddler.

  • ExActionFigure me tweet pretty (@ExActionFigure) reported

    The @googlenest Yale lock is a stunning piece of hot garbage. My god, who designed this????

  • Palolis_R Soy Palolis (@Palolis_R) reported from Denver, Colorado

    @googlenest Is there an outage? All of my cameras have been disconnecting and reconnecting for the last two hours. @madebygoogle

  • bllfield brian littlefield (@bllfield) reported

    @googlenesthelp I have 2 Nest thermostats and one of them lost connection to my wifi network and will not find it now. I reset the Neat and rebooted my WiFi network but neither get it reconnected. The other Nest is still connected to my wifi and does not have any issue. Need help

  • mikolaus Michael Williams (@mikolaus) reported

    @googlenesthelp I was able to exchange at the store it was purchased at. Is there a known wifi issue?

  • b3kca Becka Noori (@b3kca) reported

    @bllfield @googlenesthelp Brian, this is a known error and the same happened to ours the other day. We tried everything nest support advised but nothing worked. It’s now useless. Because it’s 14 days out of warranty @googlenest won’t repair or replace it. Good luck with yours. 🤞🏼

  • killinmesmall5_ Giovanni Angelo (@killinmesmall5_) reported

    @madebygoogle @googlenesthelp My nest wifi is almost unusable. CONSTANTLY dropping. I'm reading that many users are experiencing similar problems...HELP. I've contacted chat/phone 4 times, nothing is working. 🤬 #IJustWantReliableWiFi

  • edge770 G.Moore  (@edge770) reported

    @googlenest need to find ways to make it easy to provide redundancy if internet is down. Especially in weather situation @Sonos move and roam came through using atleast bluetooth to a hotspot. Have to rethink platform

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