Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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newyorker
(@JackL14341586) reported
@googlenest hi. Someone please help me with my nest. Can’t connect to my WiFi.
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Brandon
(@SantanaSamuels) reported
@googlenest hi are there any reports of nest thermostat outages? Mine has been offline for 4 hrs
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President-Elect ButHerFly🇺🇸
(@Butherflyer) reported
Dear @googlenest if your thermostat doesn't stop turning my heat to 50 in the dead of winter, I'm going to rip it (& therefore China) off my wall & you can refund me my cash! Fix that POS!
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Alessandro de Araújo
(@Alessan65295226) reported
@googlenesthelp hi, I'm not able to buy things with the giftcard balance, can you help me?
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lex scobey
(@octoturt) reported
@googlenesthelp i'm getting an "Apple Music currently unsupported" error when trying to play while my @Sonos PLAY:1 is set as my default speaker for my Nest Mini
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AlesSandro Scetta
(@SandroMEX) reported
@googlenest If I understand saying "ok google syncs my devices" tells me that it is not possible, that there is an error
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Keith
(@mbrown038) reported
@googlenest Yes I do. I tried the suggestion on checking accounts linked. I was not part of their home and only his account was linked. I have since rejoined their home to try and unlink everything again see if they will help?
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K 💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥
(@killmymusic) reported
@googlenest @SandroMEX Don't bother, the problem is on Tuya's end.
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Saleem Hodge
(@leemstradamus) reported
@dejaVujevich @googlenesthelp I'm having the same issue and after five hours in about to throw this thing!
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Abhiroop
(@abhiroopbhatta) reported
@googlenest It doesn't work consistently. Misbehaves. Yes this is the only issue as of now
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Andrew
(@A_M_Yeates) reported
@SteveJames_M @googlenesthelp Think this may be a problem for @tuyasmart. Not working with Alexa either.
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Chris Hoang
(@christx78) reported
@googlenesthelp Issue still going on? Multiple cameras around my house have been going offline all day today.
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damn it!
(@2Disabled) reported
@googlenest @Google wow, had a small problem with @pureprotein and guess what? Pure Protein is taking care of it! They even apologized for the inconvenience. I'll buy more of their product, but no more Google Nest. They suck.
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lex scobey
(@octoturt) reported
Apple Music from Nest Mini to Sonos PLAY:1 is giving an "Apple Music currently unsupported" error. Might wanna get that checked out @googlenesthelp @Sonos
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President-Elect ButHerFly🇺🇸
(@Butherflyer) reported
@googlenest In the summer it started turning my AC up & down (no schedule) ... Now twice in the last cpl of weeks I woke to 50 degrees