Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wesley Chapel, FL | 1 |
| Sandusky, OH | 1 |
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Walt (@WaltIsHereNow) reported@RepMikeCollins @epaleezeldin Good. Please enact Right to Repair legislation - people need to be allowed to fix what they purchased. Electronics depending on online services need to be open-sourced if that online service goes away. @googlenest is currently rendering tens of thousands of WORKING thermostats useless because they are discontinuing service.
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Dat Girl. (@DatGirlsmooth) reportedHi @googlenesthelp I’ve tried all the trouble shooting for my google nest and it’s still not working pls help. Thanks
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PigwitFade (@sixseven7156) reported@zerohedge @googlenest @Google I think you got alot of people trying to sign in. Maybe they do that to any account seemingly getting attacked. Hopefully you get in!!
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JMB 📚🖍🍓 (@Jelly4lover) reported@madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house
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MAGA Barbie 🇺🇸👱🏼♀️ (@MAGABarbie317) reported@sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.
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Ramesh Nukala (@rameshnukala) reported@googlenesthelp I have google mesh routers & every few months I’m having trouble with accessing internet. When I contact the customer care, only solution I get is reset router. Resulting in a new network name and setting up a new password on all the 50 +devices. VeryFrustrating
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Dominick A. Scarfogliero (@dominick4233) reported@jp2e @verge @googlenest Oh isn’t the smart home fun! I currently only use Google Home, would adding Home Assistant to the mix help them talk to each other?
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SpeakForYourselfPodcast (@S4YPodcast) reportedTerrible experiences with @honeywell. It’s not even better than nothing, it’s just objectively terrible. Will be replacing with @googlenest at home, ranch, and all three office locations.
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lepxii stands for: Λ{ε * π} = ξ × ι (@lepxii) reported@zerohedge @googlenest @Google Well, it could've been all of these login attempts and 2FA requests.
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JC (@Janncolon) reported@googlenest your support service is terrible!
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🐐 (@MultigunFun) reported@zerohedge @googlenest @Google maybe all your federal offenses trying to hack it triggered a shut down
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Madad Incorporated Cards and More (@micardsnmore) reportedDon't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.
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Danny S (@mikeybye22) reportedDone with you @Google @googlenest, bricking remote connectivity to perfectly working Gen1/Gen2 Nest thermostats and forcing hardware upgrades that aren't needed? Go **** yourselves. I'm replacing ALL of my Google/Nest devices in my properties with Ecobee. 🙄🖕🖕🖕
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Nathan Warnick 🎦 (@DH5tv) reported from City of Hazel Park, Michigan@googlenesthelp Working fine in the garbage Google home app, outage seems to be on your end
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Leslie 🏳️🌈 (@madetea) reportedHey @googlenest - your app is the worst ever. Switching to Hive immediately.