Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wesley Chapel, FL | 1 |
| Sandusky, OH | 1 |
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Hammer (@RyHammy) reported@googlenesthelp Hello, I am currently trying to enter a Google support chat (hours 12a-1159p) but the button is greyed out & says chat not available. Just looking for help on a nest wifi point that will no longer connect, thank you! -Ryan
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John (@TheKramalan) reported@sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!
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Captain Cuddles (@CaptainCuddles4) reported@googlenesthelp thanks for nothing google support. I did everything your support told me, on the phone for nearly 2 hours with them, all for them to tell me there’s nothing they can do, but wouldn’t admit the device is the issue… I’m done with google.
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brn (@Von_der_Land) reported@googlenest I am so sick of your ******* so called mesh routers and pucks going offline randomly multiple times a day. **** YOU!
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The Handlebar Gamer (@RSDCDN) reportedOk.... I am after homekit enabled smoke/carbon detectors. @googlenest protects are all at the end of their lives. They don't make them anymore. So, Trying to find what works/is available in canada (NA). There are "smart" ones from Kidde and a homebridge plugin. Any help?!
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JJH (@justinjharman) reported@googlenest what is wrong with your product? Will not let me login after restarting the app and my phone. feel super safe with your product, not working and me not being able to monitor my house.
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Claire Ellis (@ClaireEllis_JPC) reported@googlenesthelp I’ve been waiting over a week for a response to my support log, your AI app gave me poor advice & I now have a non functioning thermostat & no upstairs heating. This is really poor customer service!
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DobieGillis (@EP1tch91469) reported@p_e_a_c_e5566 @MAGABarbie317 @googlenest So what you're saying is that it shows Karen hitting Officer Okeefe yet the MSP/NDAO didn't request it? Wouldn't that prove their entire case? Explain it like we're all 5 year olds as to why they wouldn't want the smoking gun or better yet the broken taillight?
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Bass Grrrl 🎸🔬🐈🌲🌳🇺🇦 (@pookerella) reported@Google took #Nest and made it @googlenest and now my perfectly working thermostat will no longer work with the app after October 25, meaning it will no longer be able to be controlled remotely via WiFi. Couldn’t have happened at a worse time. I used to think Google was the better of the big companies, (with Apple, Meta) but it appears their need for control and obsolescence is just as bad if not worse. How dare you Google? You should be ashamed of yourselves. I know Nest would’ve never done this. Google, you SUCK.
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Miguel Martinez (@micks1984) reported@googlenesthelp Hi, my thermostat has lost WiFi connection. I have tried for a few days taking all required/recommended steps and none are working. Can you please help?
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Area Man (@lheal) reported@CdreMattDecker @googlenest Yeah, except we have fish that don't like to have the air temperature fall below 68. And I'm home, walking past the firking thermostat every few minutes to warm up my coffee. It's a great product technically, but their company zealotry is offensively, aggressively bad.
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Jason Silver (@Da_Big_Dogg) reported@googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!
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Nathan Warnick 🎦 (@DH5tv) reported from City of Hazel Park, Michigan@googlenesthelp Working fine in the garbage Google home app, outage seems to be on your end
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OperationalGoon (@OperationalGoon) reported@googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.
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Raymond Snijders (@rsnijders) reported@googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.
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