Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jillian Tully
(@TullyJillian) reported
@googlenest @googlenest Hi there. I appear to have a problem with my Nest locating my wi-fi?? Every other gadget connects no problem but over last few days my nest has lost connection. Tried all recommended tips you offer but it still won't work Any other ideas or advice?! 🤔 TIA
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Ryan Byford
(@cobysaur) reported
@googlenesthelp I don’t have email notifications active - only push. Nothing has changed in my environment. No airplane/dnd. There’s a whole thread expanding up on Reddit with others having same issue on this so it’s not just me.
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Jumping Jack
(@Georgiatalker) reported
@googlenesthelp Nest protect gen2 suddenly shows offline from wifi in the current iPhone nest app. Nothing I do allows wifi to connect but device says all is fine. Nest does not appear in IOS 14.3 privacy>network access so cannot set wifi data. Help?
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Maarten
(@MaartenWigman) reported
from
Heemskerk, Provincie Noord-Holland
@googlenesthelp Issue started 2 hours ago and was working well got for the last 6 months (installation date)
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MD
(@DadSoonersData) reported
@googlenest Why is my Google Home no longer reading latest news and not playing Spotify? I've searched the interwebs unsuccessfully - please help!
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Steven Yuen
(@syuen2888) reported
@googlenesthelp Hello. It’s the feed. The app is fine and I see similar issue when using a browser.
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Shannon Talley
(@Dadto16kids) reported
@googlenesthelp Our family has tried but customer support won't support the product. I'm asking our news station to do a story on the lack of support and the known problem with the product.
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Carlo
(@carlo3999) reported
@googlenesthelp app has been offline for 40 minutes and wifi network connection has no problem. Is there a nest outage? This is Aurora, IL.
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Original Pendla
(@OriginalPendler) reported
Hey @googlenesthelp, why am I not able to use #digitalwellbeing on my Nest Mini in Slovakia? I need to set downtime for the kids, desperately. Please help.
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michael john day
(@XnowhereXmanX) reported
@stardottext @googlenest No disconnects not so much of problem now but sound picture sync problems persist. anyway glad to know it’s not just me ty.
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Maarten
(@MaartenWigman) reported
from
Heemskerk, Provincie Noord-Holland
@googlenesthelp GD, suddenly my Nest Doorbell push notifications are coming in with a delay of 20 minutes. It only concerns the recognised activity notification, doorbell ringing notification works well. Help
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bork
(@DigitalBork) reported
Holy **** @googlenesthelp the nest mini ******* sucks, it’s half deaf, had bad audio. @AppleSupport I’m extremely happy with my HomePod mini. #GoodbyeGoogle #HelloSiri
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Shannon Talley
(@Dadto16kids) reported
@googlenesthelp Our family has tried but customer support won't support the product. I'm asking our news station to do a story on the lack of support and the known problem with the product.
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Nick Peart
(@N_Peart) reported
@googlenest @jmwein This still needs fixing. I use google suite for a family domain, our org is the family who want access to the cameras. Simple os org a family? Would fix it??
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Craig McLellan
(@stardottext) reported
@XnowhereXmanX @googlenest Did you get anywhere with this? I have the same problem with the new Chromecast and NowTV.
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