Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Arlington Heights, IL | 2 |
| Piscataway, NJ | 1 |
| Los Angeles, CA | 1 |
| Pisa, Toscana | 1 |
| Chandigarh, CH | 1 |
| Palo Alto, CA | 1 |
| Scranton, PA | 1 |
| Denver, CO | 1 |
| Ozark, MO | 1 |
| York, ON | 1 |
| Arvada, CO | 1 |
| Fort Washington, MD | 1 |
| Tulsa, OK | 1 |
| Marssac-sur-Tarn, Occitanie | 1 |
| Las Vegas, NV | 1 |
| Bristol, England | 1 |
| Fredrikstad, Østfold fylke | 1 |
| Goshen, NY | 1 |
| Toronto, ON | 1 |
| Longmont, CO | 1 |
| Dublin, Leinster | 1 |
| Myrtle Beach, SC | 1 |
| Urbanizacion los Balcones, Comunitat Valenciana | 1 |
| Seattle, WA | 1 |
| Saint Cloud, FL | 1 |
| Saint Paul, MN | 1 |
| Watertown, WI | 1 |
| Sunbury, OH | 1 |
| Barry, Wales | 1 |
| Stockton-on-Tees, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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torteeya
(@chili_twonine) reported
Hey @googlenest I don't need to know every 10 minutes that your doorbell can't take the heat and shuts down
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Team Clermont
(@TeamClermont) reported
For 10+ years, I had the most basic Honeywell thermostat. Never once had an issue with it. Last year, I decide to "upgrade" to @googlenest. Nothing but problems. It's the hottest day of the year. My HVAC works wonderfully. But Google Nest keeps turning it off. Thanks, Google!
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Rae
(@raspy_rae) reported
I really LOATH the @googlenest thermostat. It STAYS changing itself no matter what I do. I set it to my preferred temperature and it changes itself IMMEDIATELY. Trash.
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Ryan Strug 🇺🇸
(@ryanstrug) reported
Idk when @googlenest thermostats started preventing you from changing your temperature for 2 hours, but **** you @Google.
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Guru Ghantaal
(@mananpatel41) reported
@Sadie_NC Just yesterday, I felt little warm and wondered why my AC wasn’t kicking on - even after setting particular schedule on my @googlenest ? Turns out it changed the settings with a message: “only keeping it a couple of degrees higher helps the planet” kinda BS. WTF?
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Eric Johnson
(@ej_badger) reported
@googlenest @googlenesthelp hey guys our Nest 4 is telling us to continue in the google home app we try to scan the qr code on the back of the device and the app says it is the wrong code or not what we are looking for I have a bunch of different codes from thermostat sensors and other and it's not working
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Eric Johnson
(@ej_badger) reported
@googlenest @googlenesthelp hey guys our Nest 4 is telling us to continue in the google home app we try to scan the qr code on the back of the device and the app says it is the wrong code or not what we are looking for I have a bunch of different codes from thermostat sensors and other and it's not working
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Gary Sowell
(@ramblincaddy) reported
@googlenesthelp I’m getting the W5 Wi-Fi error code after a few months of using a new Google Nest Learning Thermostat. Have tried the Reset process and everything else suggested. Contact me at (404) 202-5135. Gary Sowell. Thanks
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Maggie Leber
(@MaggieL) reported
Dear @googlenest @googlenesthelp My outdoor Nest Cams intermittently go "offline" in the Google Home app while my access point tells me they are still connected, and they continue to send alert events. This looks like a server-side failure to me. UDP is probably still flowing, but the TCP session to the server crashed and isn't recovering automatically. The worst part of it is: the "offline" status doesn't clear until I reset the camera, which requires pulling it off the mount and losing the aim, requiring reestablishing the event zones. Please fix your server.
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Dough
(@ASimpleDough) reported
My Google Home and Nest products have been down for nearly 30minutes and is unpleasant. Another reason why Google should be allowing products to connect locally instead of depending on their infrastructure. @madebygoogle @googlenesthelp
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Dough
(@ASimpleDough) reported
My Google Home and Nest products have been down for nearly 30minutes and is unpleasant. Another reason why Google should be allowing products to connect locally instead of depending on their infrastructure. @madebygoogle @googlenesthelp
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Dough
(@ASimpleDough) reported
My Google Home and Nest products have been down for nearly 30minutes and is unpleasant. Another reason why Google should be allowing products to connect locally instead of depending on their infrastructure. @madebygoogle @googlenesthelp
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The VHS Group
(@thevhsgroup) reported
@googlenest my Google business acct has me locked out of my nest acct. I’m trying to do the migration but nothing is working. I need access to my camera for an issue that occurred. Please help
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Earline
(@EarlIsNotMe) reported
@Google Why are you shutting down the app for @googlenest Nest thermostats? What’s your end game?
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Becky Fouts
(@Becky_Fouts15) reported
@googlenesthelp Sorry. Busy week. I reset the modem and reset the thermostat. Still offline. This thermostat is closer to the router than the downstairs one that works fine.
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