Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • KevSpengel just Kev (@KevSpengel) reported

    Screwed by @GoogleNest. Door lock item arrived 3/28 from @Google Store. Installer said it is not compatible with our doors. Tried to return 4/14. Would not accept return, bounced around to many evasive Google support people without help. Don't buy from the Google Store.

  • LuKaS_Cuba Adner 🇨🇺 🇺🇲 (@LuKaS_Cuba) reported

    @googlenesthelp I'm having a hard time getting the Home App Preview, always gives me an error. Help?

  • healsdrunk erk (@healsdrunk) reported

    @SookiePark bruh wtf @googlenesthelp

  • TannerIsTheName Tanner DeBoard (@TannerIsTheName) reported

    Hey @googlenesthelp @Android @SonySupportUSA - You've introduced a terrible bug that is automatically re-enabling Google Assistant voice recognition on my Sony Android TV whenever I try to use the voice command 'Ok, Google' for my Nest Mini. I've turned this setting off 4 times!

  • Zackadelllic 🦓 (@Zackadelllic) reported

    High ordered an echobee thermostat last night cause I’m sick of not being able to control it with Siri. If they don’t wanna add HomeKit support then **** @googlenest

  • Cinsike Cynthia Simon (@Cinsike) reported

    @googlenesthelp Yes, please reach out. My home is getting broken into and some is vandalizing my furniture. I will post pictures

  • DebbieStaplet15 IWouldRatherBeReading (@DebbieStaplet15) reported

    @googlenesthelp It's happening on push notifications; I don't use email notifications. I can try connecting to cellular network later today, but our wifi has a strong signal and shouldn't be a problem.

  • naresham Naresh Motwani (@naresham) reported

    @googlenest Since long when an Alarm or timer goes off, asking 'What's the alarm/timer?' does not automatically stop the alarm which is okay, but problem is that when the speaker responds it also plays the timer sound when responding even for an Alarm. Please fix it.

  • GailDriebe Gail Driebe (@GailDriebe) reported

    @googlenesthelp Thanks. I solved my issue myself with a workaround. It would be nice if Google redid their device support pages so users could find solutions.

  • Cinsike Cynthia Simon (@Cinsike) reported

    @googlenesthelp my cameras keep going offline. I’m blocked out of my account. Tried more than 3x’s w Nest &even w google. Can’t change password either. Pls reach out someone is breaking into my home. #TargetedIndividuals #gangstalking

  • gsollenberger Gandalf Sollenberger (@gsollenberger) reported

    @googlenesthelp My thermostat can no longer see any wifi networks. I understand this is a common issue requiring replacement. Please advise. FWIW I tried to message you directly but it always fails.

  • ldaven68 lorri (@ldaven68) reported

    @googlenesthelp i have restates the devices and my google nest router. still not working

  • DebbieStaplet15 IWouldRatherBeReading (@DebbieStaplet15) reported

    @googlenesthelp Over the last few days the Nest doorbell notifications are delayed approx 10 minutes on the two phones in our household. This renders the Nest doorbell virtually useless. Wifi is fine, all settings are good. Please advise how to fix this!

  • TarylJones Taryl Jones (@TarylJones) reported

    @googlenesthelp hi I have owned google nest thermostat 3rd gen for 2 years. This morning it started showing no wifi connection. I have gone through trouble shooting steps in nest app to no avail. I have tried searching for my network from the device and it can’t find wifi.

  • OakvilleBG BethG (@OakvilleBG) reported

    @googlenesthelp I can no longer stream radio through my Google Nest Hubs (2nd Gen). This has been happening for the past week. I have rebooted the speakers and my router. Nothing works. Please help

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