Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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TruthinessSyrup
(@SyrupTruthiness) reported
@googlenesthelp @googlenest I have a 3rd gen Nest thermostat in my bedroom that goes offline several times during the day. I've tried rebooting it, even factory reset it. Its signal strength is strong (93), but the ping is all over the place from 400-4,000ms! What else can I do?
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Leez
(@Leezshounia) reported
@googlenest I just wanna tell you guys what garbage garbage nest cameras you guys sell! do realize the night vision does not work on these cameras. is that an issue you guys are planning to fix? because I’m just telling you your fkin cameras are trash
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Ramiro Rangel Jr
(@RamiroRangelJr2) reported
@madebygoogle @Google I have been having issues trying to connect my @googlenest thermostat for the past couple of days. Everything was working fine since installed. Now it lost connection to the network and now can’t connect to network. Already restarted it. error codes M5,M15
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birdperson
(@heryzenal) reported
@Kayla_Marie_1 @googlenest Well I’ve been filing appeals all day, cs is trash, increasing calls for developers to step in, so send in your complaint and I’ll have a look and ensure resolution
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Adam Scott
(@adamscott23) reported
@googlenesthelp my nest thermostat is showing as offline so went to check it and it’s completely unresponsive at the wall. What do I do?
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Spivey 🌮👨💻 🌮
(@myspivey) reported
@googlenest please fix your new wifi pro units. This is almost unworkable to have them crash every day. My router is a million degrees. For such a high price item this is terrible. I love you Google, fanboy for life, but this is not hitting the mark!
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bojo
(@BoJo3210) reported
@googlenest you guys seriously need to get your head out of your asses. You need to have a permanent opt out of the rush bullshit because I'm about to sell all of the google smart **** because it's pretty bad anyway.
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ali
(@aliii_cat88) reported
@googlenesthelp can someone help with my nest doorbell? Before I lose my mind
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Janet Berry
(@JBerryAuthor) reported
@googlenesthelp I have rebooted both my nest and home (I have 1 of each) and I have uninstalled/reinstalled YT Music app. Set to Pandora and it plays music no problem. Set default back to YT Music and it refuses to play. YT Music sub is up to date and paid.
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Leez
(@Leezshounia) reported
@googlenest it’s literally insane to me. How a freaking company like Google can’t even get cameras to work normally and I know the night vision is a current issue for you guys and I’m baffled you have yet to fix it
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Jon Brach
(@Brach2Brach) reported
@googlenesthelp Yes, why isn’t my air conditioner kicking on when it should, my program is set to no hotter than 73, it is 74 in the room. That’s what the thermostat is reading. It should be on why isn’t this happening? please fix it
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fb.com/artjcf
(@JCFart) reported
@googlenesthelp Unable to download. No error code. Video won’t even load and I’ve got full 5G and my house has 400mbps. As for the faces, it’s just lazy and doesn’t want to tell me who is at the door anymore. I go into the settings and everyone’s faces have names. But google just says “person”
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Ed O'Malley
(@EdOMalley) reported
@googlenesthelp Hi - it’s the Nest Learning Thermostat 3rd gen. Yes - first instance of Wi-Fi not working since install in Dec 2021. It has been offline from WiFi for 3+ weeks. I have a 2nd exact model connecting fine to WiFi.
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fb.com/artjcf
(@JCFart) reported
The @google home app paired with the @googlenest doorbell is terrible. Trying to replay and save a video is hit or miss 80% of the time. It takes way too long to answer. The AI face recognition just decides not to work. Get your **** together google.
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ArtLover✡️
(@ArtLover100000) reported
@googlenesthelp I clicked “Nest Renew” thinking it was a renewal of the subscription (it wasn’t explained to me) & nest is now giving me all kinds of grief! I don’t want this ! HELP!
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