Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • davetheboyscout Dave the Boy Scout (@davetheboyscout) reported

    @googlenesthelp Hey there - I’ve had my Nest about a year, and today it disconnected from my WiFi and will not find the network again. I went through all of the steps listed on the community, and I know my WiFi is fine - help!

  • NakedFaerie NakedFaerie (@NakedFaerie) reported

    @Ndola19 @googlenest its NOT your device thats broken its googles system is down. Has been for the last few days. My google hub max is just white screen so getting screen burn with this outage. Hope they will replace it as its just white for 2 days now.

  • dewellmj dewell johns (@dewellmj) reported

    @googlenesthelp did yall fix the problem with Bluetooth randomly disconnecting when paired with phones? Or is this still a on going issue?

  • LagosJedi Daddy Shark 🦈🧜🏿‍♂️ (@LagosJedi) reported

    The @googlenest mini speakers are the worst don’t waste your money ....... caveat emptor

  • hippielunatic Brianna (@hippielunatic) reported

    @googlenest System of devices has been in place for at least a couple of years, I think. Never had an issue last this long, or past my basic troubleshooting before.

  • va3jme Jamie Cashin (@va3jme) reported

    @googlenest Hey both myself and a friend are having the same issue.... asking google assistant to set a timer is not working. A third friend has no issues. Google responds "I think you want to set a timer, is that correct"... saying "yes" results in "Sorry, I don't understand"

  • NakedFaerie NakedFaerie (@NakedFaerie) reported

    @hippielunatic @googlenest it was worldwide news 3 days ago and they are still blaming us, the end user for their fault. We dont need to reboot or reset or even update, they need to get off their asses and fix the problem.

  • qualeboy Karl Billington (@qualeboy) reported

    @googlenest @google @nestsupport_uk TOMORROW I WILL BE CONTACTING TRADING STANDARDS to report Google’s defective products, zero support, terrible customer service, I will be getting my money refunded from you #google #googlenest #nest

  • kimchampagne Kimberly (@kimchampagne) reported

    @googlenesthelp Not an issue on my iPhone. The schedule goes full screen there.

  • mattspierce Matt Pierce (@mattspierce) reported

    @googlenest Thank you for the response. If you look at my Twitter history and Google support forums you'll see Google has made this claim several times. Is there a time frame for this issue being fixed?

  • kimchampagne Kimberly (@kimchampagne) reported

    @googlenesthelp Yes, I think this issue started after the last update.

  • davidenico david nico (@davidenico) reported

    and if the argument is they're terrible looking as to be a deterrent, thats nonsense, you need up close hidden cameras that can actually identify perps. @LOREXTECHNOLOGY @ArloSmartHome @googlenest

  • consentfactory Jimmy Taylor (@consentfactory) reported

    @googlenest The problem isn't the Nest -- it recognizes children's voices just fine -- it's that @youtubemusic has age restrictions that @GooglePlayMusic didn't have.

  • mindy_neves MindyNeves (@mindy_neves) reported

    @googlenesthelp It’s technically not offline...green light is on and I’m receiving motion and people notifications

  • Spooky_Luke Luke Fry (@Spooky_Luke) reported

    @googlenesthelp My Hello doorbell stopped giving a video feed. Error NC009 (15.5) shown constantly when trying to setup after a reset at the point where it tries to add to nest account (Never had a nest account) I have done all of the steps detailed in support documents. #help

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