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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blain, Pays de la Loire 1
Paris, Île-de-France 3
Sale, England 1
Veneux-les-Sablons, Île-de-France 1
Rennes, Brittany 2
London, England 1
Évry, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Roissy-en-Brie, Île-de-France 1
Murcia, Murcia 1
Le Cellier, Pays de la Loire 1
Bogotá, Bogota D.C. 1
Creston, BC 1
Gennevilliers, Île-de-France 1
Nantes, Pays de la Loire 1
Castres, Occitanie 1
New Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • vducote
    Vince Ducote (@vducote) reported

    I’m fully in the ecosystem, but @Google is making it harder to stay. We shouldn't have to pay more for a "smarter" home that actually does less. Bring back Continued Conversation and fix speaker group playback! #GoogleNest #TechFail

  • EdPiotrowski
    Ed Piotrowski (@EdPiotrowski) reported

    @johncu71 It’s a ring camera in night mode. @googlenest still far better but sucks that they don’t have time lapse like they used to. When will those capabilities return Google?! Please fix it!

  • countryrunnerk
    Kerry C (@countryrunnerk) reported

    @Buff_Monkey @googlenest @iHeartRadio I’m having the same issue.

  • john_bingman
    John&Neen (@john_bingman) reported

    @googlenesthelp service is down you guys, need this to be fixed ASAP please…

  • whiskey__wayne
    Wayne (@whiskey__wayne) reported

    @zerohedge @googlenest @Google Dude, you have 2.5 million followers and you posted about this **** publicly, notifying everyone of your activity. Doing everything for clout.

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.

  • Gargen123
    Robert E. Loser. (@Gargen123) reported

    @zerohedge @googlenest @Google I’m sure people constantly trying to login didn’t lock it or anything. Come on.

  • Thesteve4
    Fl guy (@Thesteve4) reported

    @googlenest thermostats are the absolute worst. Whether data farming or ending a set up because the brand new batteries shipped with the unit are bad, save yourselves the trouble and get an @ecobee

  • rentmygeek
    Jerry Harvard (@rentmygeek) reported

    @googlenesthelp @YORKIE007 Wrong status page.. still down.

  • Jelly4lover
    JMB 📚🖍🍓 (@Jelly4lover) reported

    @madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house

  • PhilHumphris
    Phil Humphris (@PhilHumphris) reported

    @googlenesthelp I've done all that, even had your support team access my smart speakers to check they are working ok & have updated firmware & there is no problem. Now today no radio stations work not even @tunein

  • brenrav1955qpr
    bren (@brenrav1955qpr) reported

    @googlenest do you have a problem today

  • mikeroche
    Packetologist (@mikeroche) reported

    @googlenesthelp The First Alert SC5 alarms are an utter piece of **** compared to the original Google Nest Smoke/CO2 alarms.

  • RobGaudette
    Rob Gaudette 🇨🇦 (@RobGaudette) reported

    Hey @AqaraSmarthouse! I’ve been a @googlenesthelp Nest user for close to 15 years. My most recent Nest Thermostat has been disconnecting from my wifi. It’s 3 years old. Nest don’t seem to care. I have a bunch of Aqara cams, hub and lock. How’s your thermostat? Can you help?

  • startrekphoenix
    Star Trek: Phoenix (@startrekphoenix) reported

    @googlenest My app is down and has been since last night.

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