Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Kim Ha
(@kimman238) reported
@googlenesthelp Help please!!! My nest thermostat E is not able connected to the WIFI with error w5.
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Simon R Raseley
(@simonrraseley) reported
@googlenest I can play it on anything, phone, nest hub, chromecast, no problem.
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K @ t i e
(@KTesque) reported
@googlenest That hasn't worked for months. And if you Google it that hasn't worked for anybody. There's like a known issue. I assume you're aware of that issue.And if you guys ask me for another set of screenshots to show you the issue I'm going to scream. These are like known issues.
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charitie jane
(@hotpinkcherry) reported
@Google @googlenesthelp hello can someone help me access my gmail its important, and no your recovery page was most definitely not helpful.
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1.20.21 is my Fav Number
(@ChizEWiz) reported
@googlenest A 3rd generation Nest Learning Thermostat in the United States God help us
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Dave
(@girtman) reported
Bought my parents a @googlenest thermostat for Christmas. Now, with freezing temperatures outside, and the day after both of them tested positive for COVID, it stopped working. Currently 65° in their house. Trying to troubleshoot from 400 miles away is a uniquely **** feeling.
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Tshirts2Print.com
(@tshirts2print) reported
@ajwalwo @googlenest Worst customer service EVER. OK when working but when it doesn't they promise you everything and deliver nothing. Just check online reviews. See for yourself.
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Tshirts2Print.com
(@tshirts2print) reported
@SeanSlater @googlenest Worst customer service EVER. OK when working but when it doesn't they promise you everything and deliver nothing. Just check online reviews. See for yourself.
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Doug Ransdell
(@dougransdell) reported
@googlenest Just went offline again. I don't see any status lights, but there's another camera right next to it pointed in a different direction (and plugged into the same outlet) that's online and working just fine.
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Aditya Bajaj
(@_AdityaBajaj) reported
@googlenest It is directly plugged into the wall socket I am waiting since past 20 mins but when nothing worked I rebooted the device when I didn't work I reset the device and still the same is going on... I think it is a problem with the device
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Ryan Little
(@ryanrlittle) reported
@googlenesthelp Rebooted my phone too last night. Didn’t help. Not sure where to go at this point. Also tried accessing it from the web. No joy.
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Sean Slater
(@SeanSlater) reported
@googlenest Having trouble getting it to play a specific playlist from Spotify (not a paid user), and the Character alarms appear to be US/Canada only, I'm in Australia... regardless, please.. just give us a Beep Beep option. As every alarm clock has done for longer than I've been alive
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Morgalini
(@morganlaynexx) reported
My GoogleNest has been playing the newer version of Where Is The Love? everytime I ask it to play music. I feel like it knows this world is a **** show
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Mike De Melo
(@DemeloMike) reported
@googlenest Just to be clear, the problem is not connecting the mini to the phone (bc I haven't even got to that step) the problem is logging into the home app.
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Tshirts2Print.com
(@tshirts2print) reported
@JonSchaaf99 @googlenest Worst customer service EVER. OK when working but when it doesn't they promise you everything and deliver nothing. Just check online reviews. See for yourself.
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