Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • princcess82 Charlene (@princcess82) reported

    @googlenesthelp my nest thermo e don’t connect to wifi anymore. What we already did, reboot our modems (all devices can connect), reset the nest, reset and restart the nest again and again. So we did our part like six times. Can you help us?

  • jaydestro jay gordon 🦍 (@jaydestro) reported from Brooklyn, New York

    @googlenesthelp my nest thermo isn’t working with the app. Is there another outage?

  • camillebonds Camille Bonds (@camillebonds) reported

    @googlenesthelp Is there an issue with Nest Guard? It seems to be down but our Nest Hello seems to be fine.

  • JessicaWorthi20 Jess (@JessicaWorthi20) reported

    @googlenesthelp It has low battery. Have tried to charge with a micro usb but says to return to base. When I do it starts the restart loop again. It’s driving my nuts. Help please?

  • myyrdin myyrdin (@myyrdin) reported

    @googlenesthelp Nest guard went offline at 7:10 PM. I'm seeing lots of other people saying the same thing. Cellular backup not working and basic functions like door chimes and the connected devices all went offline when I rebooted it. Reset wifi successfully - still offline.

  • LePant0 ΛΕΠΑΝΤΟ (@LePant0) reported

    @googlenesthelp Nest guard. Offline

  • MelissaNSherwin Melissa Sherwin (@MelissaNSherwin) reported

    @googlenesthelp Is there an issue with Nest Guard? Currently offline and nothing is working to troubleshoot.

  • kat3638 Kat (@kat3638) reported

    @googlenesthelp my Nest thermostat stopped connecting to WiFi. Router works with everything else. Entered network info repeatedly. It’s been offline for 13 hours so far. Help?

  • jrvmosjr J.R. Ramos (@jrvmosjr) reported

    @googlenesthelp Keeping an eye on your official channels for updates?? None of your official channels have announced or acknowledged this issue. 😡

  • RichMayJr Rich May, Jr. (@RichMayJr) reported

    @googlenesthelp Did nothing and it’s back online now. Feels like Google Nest Guard mothership went down during this time.

  • nirave Nirave 尼拉夫 (@nirave) reported

    Ok the time has come to DUMP the @googlenest #NestWiFi as it keeps throttling my speeds to a max of 90Mbps. Not the cables I’m using as tested the same ones hard wired to the port and it’s full gigabit speed. What are the best alternatives? I’m pissed as it's $400 down the drain!

  • AVutukuru Amar Vutukuru (@AVutukuru) reported

    @googlenesthelp Few days ago, my Nest constantly reported "unable to find network" issue. I attempted several times resetting my WiFi router and Nest but the issue still exists. There were many other WiFi devices in the vicinity & they all can connect to WiFi n/w. Please help!

  • MarkHoriuchi Mark Horiuchi (@MarkHoriuchi) reported

    @googlenesthelp your **** ain’t workin...

  • minesbigger93 Michael Barnes (@minesbigger93) reported

    @googlenesthelp is nest down now?

  • RichMayJr Rich May, Jr. (@RichMayJr) reported

    @googlenesthelp Nest Guard went down about 10 minutes ago. All Nest Cameras are still functional.

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