Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny Johnson
(@Djdevv7) reported
@googlenesthelp Hi, I just purchased a nest learning thermostat and i cannot get it to find any wifi networks in my home. When in try to search for a network it just keeps spinning. I've followed the recommended advice and reset the device and nothing works. Help Please?
-
Erhan Timur
(@timur_erhan) reported
@googlenest It's coming from the Nest app, it's keeps logging out intermittently and I have to reselect my login details from the list of accounts I have and type my password.
-
DownHooligan
(@DownHooligan) reported
@googlenesthelp so my camera has been going offline a lot lately. Had my tech come in and take a look and stated that the problem isn't on my end. Talk to a few other people who said they've been having the same problem for the past week or so.
-
Olivier Peña ⚾️
(@iamOllywood) reported
@googlenesthelp is there online support to help resolve an issue?
-
Bilo
(@josh_bilo) reported
from
Burnley, England
@googlenest my nest mini keeps on disconnecting from the network, I noticed a lot of threads going back some months now, has this issue been sorted? Had no issues for 2 months up until about a week ago
-
Lauren Paik
(@laurpaikdev) reported
@googlenest Again, I'm pretty sure this is an issue on @spotify's end
-
Michelle Collins
(@pinkychelle1) reported
@googlenesthelp our nest doorbell is completely black. We have tried several things. Can you help?
-
Helen Bryant
(@HelenBryant1) reported
@jtinenichols @googlenest I have the same issue
-
kevin costello
(@kevincostello3) reported
from
Blyth, England
Now 2 weeks since my Google nest thermostat problem. @googlenest are still being obstructive and no help whatsoever. The call out fee I paid to the local company has still not been reimbursed and it doesn’t look like it will anytime soon. For a big company your service is rotten
-
Alf #GSBOUT
(@tumbleweedface) reported
You only need to read the #Google reviews to realise this company has a shitty reputation and shitty customer service. The whole exchange was recorded on my @googlenest doorbell. It makes your company look bad @bol_com, suggest you consider finding a new company to work with...
-
Tristan Fernandes
(@trigga2586) reported
@googlenest Hi still not got this issue resolved please can you let me know if I'm just wasting my time trying to get it replaced or should I just buy another one?
-
RachMc
(@rachmcall) reported
@googlenest please help can not get any online help at all. Camera is offline and can not receive password reset email. Have checked Junk and Spam. Have set up a google nest subscription but app still has old email address and can’t change without password
-
sam
(@tuxedodroidberg) reported
@googlenest can you make a smart lock for my catflap that denies entry if the cat has a mouse in its mouth. Would help a lot
-
Michelle Collins
(@pinkychelle1) reported
@googlenesthelp @Gardner50Paul We are having the same issue. Please let us know what to do as well
-
Louise Murphy
(@louisemurphyuk) reported
@googlenest I have 3 Google Devices in my home and every one has the same problem. They can all play the BBC, tell me the time, describe the weather etc but not one will stream anything from Global Player