Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| London, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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The Chumpasaurus
(@TheGrumpasaurus) reported
@googlenesthelp I had to restart the office speakers because only one was working and now they won't play any music! These are garbage.
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ShawnTheGirl
(@SwankyImage) reported
@googlenesthelp I don't know what's up, but for a while now the only thing it seems to like to connect to is YouTube. Other than screencapping the error, I'm not sure how it can be helped from here :/
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Ravi Mistry
(@Scribblr_42) reported
@madebygoogle @googlenesthelp I’m having trouble with my Heat Link, it’s stopped lighting up & receiving any signals. Can you help?
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The Chumpasaurus
(@TheGrumpasaurus) reported
@googlenesthelp So it started playing the radio and stopped. What can I do? I can only ask and then I have a HAL9000 moment when they refuse. I should have bought an Alexa as these things are just terrible.
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Kites, Cops, Coffee
(@Dadtagonist) reported
@googlenesthelp I've done every troubleshooting step I can find, and most recently I've reset each device to factory then deleted and made a new "house". Same issue.
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David
(@David14001391) reported
@googlenesthelp hello, my nest all of a sudden will not connect to my wifi. I have tried all the fixes and still won't work. Please help
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David Sydow
(@DavidSydow12) reported
@googlenesthelp (1) Hi, I know this might not be your department, but I have been in contact with Google to get a new warranty replacement Google Pixel 6 Pro, because the one Xfinity Mobile sent me was bad. The Google Store sent me a link to fill out yesterday ..
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deffer
(@Team_Awesome) reported
@thevowel @googlenest Mine just stops working randomly. I'll wake up and it's either 52 (off) or trying to set the house to 84. And then works just fine for 3 months before it happens again. Warranty replaced - same issue.
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selene
(@selene79433051) reported
@googlenesthelp My nest thermostat has not been able to connect to my wifi for a long time. Last rep I talk to said the battery is just probably dead and to recharge it. Battery is at 3.842 so I don’t think it’s dead. I’ve tried resetting and restarting my modem etc. help plz 😢
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Avdi Grimm
(@avdi) reported
Current status: without heat because the @googlenest thermostat that came with this house likes to randomly crash or decide it doesn't have enough power. A perfect analog tech made objectively worse by being startupized.
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Will Sansbury (he/him)
(@willsansbury) reported
@googlenesthelp can you help? No wifi setting in google home app on iOS anymore, so I can’t manage my google wifi mesh network.
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Doreen the 🐝knees fully vaccinated
(@Doreen13) reported
@googlenest SEND MY RESET PASSWORD EMAIL. I don’t want to sign in through you.
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Brian Gilbert
(@briangilbert301) reported
@googlenest just a reminder that requiring two apps to monitor a random incomplete assortment of nest products in each is terrible UX. Also the new app sucks and no desktop support also sucks. Any chance you plan to fix any of this?
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David Sydow
(@DavidSydow12) reported
@googlenesthelp (2) and I finally got the link to work today, to order a warranty replacement phone. The form said they would put a temporary authorization charge on my debit card, but I WOULD NOT BE CHARGED. The hold would be taken off when I sent my bad phone in, after I got...
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Akita
(@PwnProblems) reported
@snaggs816bit Nice, I’m on my second smart thermostat, had a @googlenest before, worst product I have ever, ever, owned. Just never purchase a Google Nest if you enjoy a relatively stable level of sanity.