Google Nest Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KariArayot כארי (@KariArayot) reported 2 minutes ago

  Since @Google tookover @googlenest the service is garbage.

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  Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported 7 minutes ago

  @googlenest my nest is connected to the internet but app showing it as offline?

• 
  Gavin Melling (@generationgav) reported 11 minutes ago

  Looks like I'll be getting rid of all of my @madebygoogle and @googlenesthelp equipment, as Google Support is about the worst I've dealt with. Being charged double on my Google AI account and being told that nothing can be done, despite it being illegal.

• 
  K. A. (@kamyar1389) reported 12 minutes ago

  @googlenesthelp @SmithCLC have issue with my thermostat, not connecting to wifi, I've reboot the modem, reset the wifi on my nest device, still can not find the wifi to connect. Any idea how ro fix the issue?

• 
  Raymond Snijders (@rsnijders) reported 15 minutes ago

  @googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.

• 
  bren (@brenrav1955qpr) reported 19 minutes ago

  @googlenest do you have a problem today

• 
  ✂️🧵🪡😵‍💫 (@tensmoonwalk) reported 19 minutes ago

  No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.

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  lepxii stands for: Λ{ε * π} = ξ × ι (@lepxii) reported 28 minutes ago

  @zerohedge @googlenest @Google Well, it could've been all of these login attempts and 2FA requests.

• 
  Fl guy (@Thesteve4) reported 28 minutes ago

  @googlenest thermostats are the absolute worst. Whether data farming or ending a set up because the brand new batteries shipped with the unit are bad, save yourselves the trouble and get an @ecobee

• 
  Kevin (@McNamara_Group) reported 30 minutes ago

  @googlenest @madebygoogle Subject: URGENT ESCALATION: $650 Nest Hardware Unusable / Account Locked After Church Vandalism To Google Nest Support / Escalation Team: I am writing to urgently escalate a situation that has rendered $650 worth of brand-new Google Nest cameras completely useless due to an automated account lockout loop. Recently, our local church was vandalized. I have been a loyal Google user for years and personally promised our pastor that Google’s ecosystem was reliable and spectacular. Based on my recommendation, we purchased four new Google Nest cameras to secure the building. Here is the exact timeline of what has happened: I set up a new dedicated Gmail account specifically to manage the church's new security system. I successfully set up all 4 new Nest cameras on that account using my mobile phone. Everything worked perfectly on my device. I then gave the email and password to our pastor so he could log in and monitor the system from his end. Instead of letting him log in, Google’s automated security randomly locked the account and sent an email demanding an explanation for why the account was created. I provided the full explanation, and the account was officially "restored" 2 days later. The Current Issue: Despite the account being restored, the system is STILL blocking any login attempts from the pastor's devices or any computer. It continuously throws an "unrecognized device" error, even with the correct password and recovery information on file. Because of this endless security loop, we cannot hand over the account to the church. Right now, these four cameras are essentially $650 dead sticks. We cannot monitor our recently vandalized church. I understand Google has automated security measures, but I need a human being to look at this account, lift the device lock, and allow us to actually use the hardware we purchased. I need this escalated to someone who can resolve this immediately.

• 
  🇺🇸Mr. Davis 🇺🇸 (@MrDavisII) reported 32 minutes ago

  @googlenesthelp @looplunchrun Nest is down; the status page is wrong.

• 
  Shawn Smith (@ShawnSm76068634) reported 35 minutes ago

  @madebygoogle @Google @GoogleNest 5-yr customer. Replaced dead Gen 3 doorbell Dec 5 with new Nest Doorbell. Dec 20: charged $180 annual; still linked to the broken one (not installed). New doorbell = unable to link. Been overpaying for worse service. Spt no help No refund.

• 
  Manan Patel (@MaNaN94127) reported 36 minutes ago

  @googlenesthelp i have google nest 3rd gen. When i bought it was connecting to wifi easily. However, all of sudden it stopped connecting. I jave tried all possible troubleshooting for the nest to connect to wifi, still cannot connect. Please help

• 
  Jason Lamer (@NotasLame24) reported 38 minutes ago

  @googlenesthelp any idea why my nest doorbell keeps restarting? Currently plugged into my wall. Went offline 2 weeks ago and never came back online. thanks! #help #googlenest

• 
  Sarah Hamilton (@SarahHamil78598) reported 39 minutes ago

  @looplunchrun @googlenesthelp I encountered this issue; TysonNerd1 on X fixed it.