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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wesley Chapel, FL 1
Sandusky, OH 1
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Lisbon 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • micardsnmore
    Madad Incorporated Cards and More (@micardsnmore) reported

    Don't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.

  • julian_pompeo
    Julian Pompeo (@julian_pompeo) reported

    @googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • MAGABarbie317
    MAGA Barbie 🇺🇸👱🏼‍♀️ (@MAGABarbie317) reported

    @sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.

  • IDontCareBear1
    Cassandra "Cassy" Coelho R.🪬 (@IDontCareBear1) reported

    Hey @googlenest, my point keeps going offline randomly. The main router stays fine, but the point drops. Rebooting it every time is getting old. Any idea what’s happening?

  • Von_der_Land
    brn (@Von_der_Land) reported

    Going forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go… **** YOU @googlenest

  • rsnijders
    Raymond Snijders (@rsnijders) reported

    @TuneInSupport @googlenest @googlenesthelp After six years of listening to Dutch radio stations on my 3 Google Nest Mini device, i get a 'This station is not available in your country' notice several times a day! Please fix this!! It's getting on my nerves!

  • ____heyjoy____
    Joy (@____heyjoy____) reported

    Every since I paired my Google home device with Gemini, my system has been lagging, slow and giving frustrating responses. What’s up with this?! I’m getting pissed #googlehome #googlenest #Gemini

  • awesomedud69
    Tim Douglas (@awesomedud69) reported

    @googlenest Hi I have a 3rd generation thermostat that went out of warranty last year. Wifi no longer works on it and apparently it's a known issue. Everything else still works. Called tech support and they tried everything. I assume I'm out of luck on a 3 year old thermostat?

  • AT67328911
    AT (@AT67328911) reported

    @Google @googlenest **** you, smoke alarms where 👌🏻 thermostat was also 👌🏻 and now you stop service and want me to buy a sub par replacement 🖕🏻there was a reason those of us didn’t migrate accounts.

  • PaulBarret18256
    Paul Barrett (@PaulBarret18256) reported

    @Google @GoogleNest @madebygoogle I own 14 Google Home/Nest devices across two homes. Since the forced Gemini rollout, basic features (hands-free calls, routines) are broken unless I hand over more data. Safety risks in the car too. Any chance of a buy-back program for loyal customers whose paid-for hardware is now deliberately degraded? #GoogleHome #GoogleNest #GeminiFail

  • Scselig1
    Sam (@Scselig1) reported

    @googlenest down???

  • nastyriff
    The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported

    @JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!

  • cotywithaT_
    Coty (@cotywithaT_) reported

    @Farr351226 @googlenest @madebygoogle Yes it seems everyone that switched has same issue but Google makes it seem it’s not common and an issue on my end. Very frustrating

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