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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blain, Pays de la Loire 1
Paris, Île-de-France 3
Sale, England 1
Veneux-les-Sablons, Île-de-France 1
Rennes, Brittany 2
London, England 1
Évry, Île-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Roissy-en-Brie, Île-de-France 1
Murcia, Murcia 1
Le Cellier, Pays de la Loire 1
Bogotá, Bogota D.C. 1
Creston, BC 1
Gennevilliers, Île-de-France 1
Nantes, Pays de la Loire 1
Castres, Occitanie 1
New Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Warwick_GB
    Warwick Kirk (@Warwick_GB) reported

    @googlenest is there an intermittent service issue atm please?

  • cotywithaT_
    Coty (@cotywithaT_) reported

    @Farr351226 @googlenest @madebygoogle Yes it seems everyone that switched has same issue but Google makes it seem it’s not common and an issue on my end. Very frustrating

  • Patriot_Ron1975
    Ron Smith (@Patriot_Ron1975) reported

    @googlenesthelp Google Nest is the Worst product on the Market.. I have a Nest that Cant Pair to anything.. I Bought a Bluetooth Stereo so I could link it with my Nest to play youtube over. BUT it wont pair with it or my IPAD

  • lheal
    Area Man (@lheal) reported

    @CdreMattDecker @googlenest Yeah, except we have fish that don't like to have the air temperature fall below 68. And I'm home, walking past the firking thermostat every few minutes to warm up my coffee. It's a great product technically, but their company zealotry is offensively, aggressively bad.

  • ericjaysimpson
    Eric Simpson (@ericjaysimpson) reported

    @googlenesthelp @Google @googlenest ****-SAKE Google! You keep ******* up your Google Home app! My flood light camera is recording, but no live view! Why do you guys constantly break **** and expect your customers to stay???

  • brycdavis
    Bryan Davis (@brycdavis) reported

    @Google @googlenest Nest devices are trash lately....Please fix

  • stevenrose24
    Steven A Rose (@stevenrose24) reported

    @googlenesthelp Recently, my Nest thermostat stopped finding my router and I did all the things that Nest trouble shoot told me to do but to none avail. I can still control the temp and stuff from the wall setting, but can’t control it from my phone. Help!

  • KodessAxK_Ray
    K-Ray (@KodessAxK_Ray) reported

    @googlenest @madebygoogle doorbell rang tonight, and video froze. In the Google home app, it showed my doorbell camera offline for approximately 90 seconds before video restored. This is obviously problematic - thoughts? Any help is appreciated.

  • JasonHanson1971
    Jas Hans 71 (@JasonHanson1971) reported

    @googlenesthelp my just installed nest learning thermostat Wi-Fi is not working. It will not locate any networks. I have tried to connect from the device and also connecting via Bluetooth to the app no networks show up. I have reset the nest a couple times also.

  • BradFromFlorida
    Brad (@BradFromFlorida) reported

    @zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair

  • shorn2222
    ****** 🎿⛷️🥅🏒🟦 (@shorn2222) reported

    @googlenest what is going on? I can’t login

  • theubeing
    UB (@theubeing) reported

    @googlenesthelp please help me my email account recover please Google

  • AngelOf1764
    Angel (@AngelOf1764) reported

    @Gardyloo_Alert Every man should have a camera facing their door and living area, not wifi but micro sd or usb thumb drive to protect themselves from bad people like this woman. **** like @googlenest from @Google goes to from cloud and they use it for their ai and spying on you, the evil cloud

  • SimplyScoops_
    SimplyScoops_ (@SimplyScoops_) reported

    @googlenest your online service is down. Fix it!!

  • marshallb60
    Ben Marshall (@marshallb60) reported

    @googlenest hi my doorbell won’t re attach to the plate. I think the pin at the top isn’t popping out. Is there a way to fix it?

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