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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Morton Grove, IL 1
Boston, MA 1
Federal Way, WA 1
Riverside, CA 1
Barnet, England 1
Geneva, OH 2
Des Moines, IA 1
Portland, OR 2
Anchorage, AK 1
Shrewsbury, England 1
Winchester, TN 1
Miami, FL 2
Stockton, CA 1
Campbell River, BC 1
Albany, NY 2
Madison, WI 1
Minneapolis, MN 1
Atlanta, GA 2
Enfield Town, England 1
San Antonio, TX 2
Mammoth Lakes, CA 1
Wappingers Falls, NY 1
Little Elm, TX 1
Borough of Bryn Athyn, PA 1
Daytona Beach, FL 1
Perry, OH 1
Elgin, IL 1
Marquette, MI 1
Walsall, England 1
Cicero, IL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • rsnijders
    Raymond Snijders (@rsnijders) reported

    @googlenesthelp Resetting the Nest Mini (unplugging/plug back in) does fix the problem temporarely but somehow the Nest Mini or the Tunein app fetches new and wrong geodata location info and it refuses a new radio session for Dutch stations like Radio 10 and Radio Veronica. Will DM tomorrow.

  • RSDCDN
    The Handlebar Gamer (@RSDCDN) reported

    Ok.... I am after homekit enabled smoke/carbon detectors. @googlenest protects are all at the end of their lives. They don't make them anymore. So, Trying to find what works/is available in canada (NA). There are "smart" ones from Kidde and a homebridge plugin. Any help?!

  • amyalkon
    Amy Alkon (@amyalkon) reported

    @hamids @googlenest @Google Is there a way to downgrade from this pile of ****?

  • julian_pompeo
    Julian Pompeo (@julian_pompeo) reported

    @googlenest if you are going to replace a product at-least do it with something worth of buying. The first alert SC5 is a terrible replacement for the nest protect.

  • madetea
    Leslie ๐Ÿณ๏ธโ€๐ŸŒˆ (@madetea) reported

    Hey @googlenest - your app is the worst ever. Switching to Hive immediately.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • lufitoom
    Lufifi (@lufitoom) reported

    @googlenesthelp @YORKIE007 Fix your status page ffs.

  • nodoubt212005
    Valentino Gonzales (@nodoubt212005) reported

    Iโ€™m having trouble with the video or securing my @googlenesthelp camera. Iโ€™ve watched all the videos, but none of them mention a secure loop thatโ€™s connected to the camera.

  • thelongback
    jason coyne (@thelongback) reported

    @googlenesthelp hey, I am trying to get help with a Google nest which is still under warranty that is faulty. I go warranty checker and confirm I'm under warranty and submit a claim. It just says "refresh this page and try again. Sorry, there was a problem with the form" help!

  • ChadB0826
    Chad Boudreaux (@ChadB0826) reported

    @googlenesthelp I have a nest thermostat that will not connect to wifi (2.4 ghz). I've tried everything from reset, to router reset, an other trouble shooting methods. It's never connected since the day I purchased it new. I firmly believe its the nest device not working.

  • correzpond
    ๐•”๐• ๐•ฃ๐•ฃ๐•–๐•ซ๐•ก๐• ๐•Ÿ๐•• ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿณ๏ธโ€๐ŸŒˆ (@correzpond) reported

    Hey @Google you have ****** up your entire #GoogleHome ecosystem & your assurances that you are listening to your customers & will fix things clearly are just more lies. Anyone who would actually consider *paying* for @googlenest must be insane or a MAGA supporter (same thing).

  • MAGABarbie317
    MAGA Barbie ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‘ฑ๐Ÿผโ€โ™€๏ธ (@MAGABarbie317) reported

    @sheetnwinch @googlenest Dude. Itโ€™s a joke. I donโ€™t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.

  • janetj100
    Janet Vuksta James๐Ÿ‡บ๐Ÿ‡ธ (@janetj100) reported

    @googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! Iโ€™ve rebooted router, phone, reinstalled app! Any help would be appreciated!

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.

  • BradFromFlorida
    Brad (@BradFromFlorida) reported

    @zerohedge @googlenest @Google Probably from a couple hundred login attempts to be fair

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