Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • craigkendall Craig Kendall (@craigkendall) reported

    Notified by @googlenest they won't support Dropcam after 4/8/2024 and offering a 50% coupon for non Nest service subscribers to replace. First @madebygoogle you have to resolve the issue that @GoogleWorkspace email accounts won't work with any newer Nest products. #stilldumb

  • TheWheeltrain Zach Wheeler (@TheWheeltrain) reported

    @googlenest why is my nest thermostat offline like 95% of the time. I honestly don't remember the last time I was able to adjust my temperature from my phone

  • aisyna Anysia (@aisyna) reported

    @googlenesthelp my nest has stopped connecting to my internet. The last time it was connected to the internet was March 5th. I have re-started my router and the Nest, multiple times and i have multiple other device connected to the internet without issue.

  • nastyriff Nasty Riff (@nastyriff) reported

    @googlenesthelp My nest wifi router has been falling offline multiple times per day for no reason and requires a power down/up to restore connection. It's incredibly frustrating for remote work and remote school. We need reliability. @madebygoogle

  • MarcOxford marc oxford (@MarcOxford) reported

    @MatthewTraynor @googlenesthelp Same problem……

  • Tomisatwitt 𝙏𝙊𝙈 ◣ ◢ 🇺🇦🏳️‍🌈🐺 (@Tomisatwitt) reported

    @jrdenglish73 @OrigamiNick @googlenesthelp Seems to be down for a lot of people.

  • gpz95 Runaway Greg⭕ry (@gpz95) reported

    @googlenesthelp your products are trash as of right now and I need an answer/solution

  • DeltaAlphaEcho Damian Edwards (@DeltaAlphaEcho) reported

    @googlenesthelp Yet again these headphones are proving utter garbage. So disappointed

  • oliu321 Ou Liu (@oliu321) reported

    @googlenesthelp Yes, I still need help, but Twitter don't let me send DM at this moment, can you please take a look at that issue and have someone contact me? It was reported over the weekend and I had to ping you 2 times during the week already, no one updated me, I have to contact your support

  • BackwardsThis Lets Do This Backwards (@BackwardsThis) reported

    @googlenesthelp Hi. I'm in the US, and bought it five years ago. I have not tried any troubleshooting steps as I was not aware it was broken.

  • shugmcnish Hugh McNish (@shugmcnish) reported

    @googlenesthelp what's the issue with Google nest / home speakers not playing BBC radio stations?? Any help or update would be great

  • LittleMissAspie ❤️🐷❤️ (@LittleMissAspie) reported

    @googlenesthelp Hi, can you help? The last two mornings I haven’t had any hot water despite it being scheduled to come on. It came on later as scheduled so the boiler is working. I don’t know what to do. Thanks!

  • JanelleFennec Janelle Fennec (@JanelleFennec) reported

    @googlenest @madebygoogle Got your email about dropping support for nest secure today. Will be switching to a company not associated with google, ring or simply safe. You ruined nest and will probably ruin ADT. Way to waste your consumers investment and **** on the environment in the process.

  • CruzS4 Cruz (@CruzS4) reported

    Alright so the Good Friday report… Mahorn still insane, possible “big events” on the horizon involving many police sirens… working on “A Night with Joe” which Whitaker is supposed to be arranging, but has a bad track record. @googlenest canceled, plummeting stock valuation 4/10

  • NetEngMike Mike Bolitho 📶🏜️ (@NetEngMike) reported

    @HypergeekWiFi @googlenest Such is the problem with M&A. It really does suck though, especially if you got in late.

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