Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Joey Parker
(@JoeyTParker) reported
@googlenest thermostats are trash. Repeated “w5” errors. @googlenest has supplied 2 replacements....which also have “w5” error, which is inability to connect to wifi. Have spent HOURS with their “support”. Best part is that you can’t complain to anyone @Google except
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Paul Sampat
(@PaulSampat) reported
@googlenesthelp Cameras are so slow streaming to the app since Monday. Totally unusable
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🇨🇦Life Of Nigh🇨🇦
(@LifeOfNigh) reported
from
Corner Brook, Newfoundland and Labrador
Is anyone else having issues with the Google Nest? Mine keeps.saying there was a glitch and won't even set an alarm for me. #googledown @googlenest @Google
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Suki
(@suki_b) reported
@googlenest just charged me @£219 for a faulty replacement thermostat. It was broken, they accepted it was their issue. I called support who said ‘we don’t have a phone number sorry’. On a side note, they are 180 on Amazon. Complete joke.
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Debashis
(@indiadebashis13) reported
@googlenesthelp Google home 1st Generation speaker, it's very bad experience that adapter is not available in India
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Rodney Sumlin
(@rod87sum) reported
@googlenesthelp One of my Nest thermostats won't connect to wifi. It won't even find any networks. My phone can't find it either! I've already reset it and don't know what to do! Please, help!
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Marvin hernandez
(@Marvinchedda24) reported
@tejfoloskenyer @googlenesthelp I am having the same problem, been offline for 2 hours now.
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Clinton
(@dblryeuntilidie) reported
@googlenest this new app or update is really bad. This home and away stuff doesn't work at all. What's the point of using my location if it doesn't turn on until after I'm home? And says I'm away while I'm home. #FixIt
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peter holderith
(@_baldtires) reported
@RobDrivesCars @googlenest i thought for a sec u spilled **** all over a computer lol
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Laviarray
(@laviarray) reported
@googlenesthelp No problem. It started last week. Nothing changed to my network as far as I can tell.
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Shayne Boyer
(@spboyer) reported
Recently a couple of my @googlenest devices are randomly dropping from wifi. A camera, and now a thermostat. Anyone else have this issue?
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Shigeyo K
(@ShigeyoK) reported
@cbriancpa @googlenest I’m located 15 min drive from downtown Portland. My area had many hills with mature 30’+ tall trees around. The branches and trunks of those trees were broken off/down by the ice and fell on the power lines to tear them down. We are out of power tonight again.🥲
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Brian Streig, CPA
(@cbriancpa) reported
from
Austin, Texas
Good morning. Woke up to a freezing house again. Apparently @googlenest went into eco mode once it woke up and found the internet connection. Dropped the heat down to 50F.
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Jessica Z.
(@JZaluzec) reported
Hey @googlenesthelp, whenever I've been asking my little Google nest to play Mozart, it says "sorry something went wrong" but when I mention other Mozart famous compositions like Marriage of Figaro, it doesn't have a problem playing Pandora or the actual song. Glitch? :-P
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Ben Russ (Notorious B-E-N, Benny Smalls)
(@benruss501) reported
@cbriancpa @googlenest If you had to put money down, would you say this tax season will be worse than last year?
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