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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wesley Chapel, FL 1
Sandusky, OH 1
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • andytami
    andytami (@andytami) reported

    @googlenest when will you fix your terrible video playback system. I wish I never migrated from nest. No rewind from a live video? Seems archaic.

  • johnnynocannoli
    johnnycadillac (@johnnynocannoli) reported

    @googlenesthelp both my units lost WiFi connectivity. Tried reboot, reset, manual WiFi entry, everything. Can you guys please help? Thanks

  • YikesThisWorld
    Denise (@YikesThisWorld) reported

    @GoogleNest @rishi_chandra @rosterloh Loyal customer w/4 Nest thermostats. Google repeatedly denied a Nest upgrade promo for 1 of the units since it was offline during a reno. If this is how they treat loyal users, I’m done. All 4 will be replaced with competitors. #GoogleNest

  • WGGPapaDom
    Domenic (Italian Christmas Donkey) (@WGGPapaDom) reported

    Absolutely love when my @googlenest shits the bed out of nowhere when it’s single degrees outside. Useless support articles are zero help and they haven’t been updated in easily 5 years. Can’t wait to get rid of them.

  • PrinkeetD
    Pri (@PrinkeetD) reported

    @googlenesthelp am not seeing any progress / support on my open ticket. Can u pls help

  • whiskey__wayne
    Wayne (@whiskey__wayne) reported

    @zerohedge @googlenest @Google Dude, you have 2.5 million followers and you posted about this **** publicly, notifying everyone of your activity. Doing everything for clout.

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @googlenest just wanted to say Thank you for basically making my v1 Nest garbage, you pissed me off enough to look at other products and now I’m going away from Nest! Nicely done!!! Idiots!

  • 0xDustinP
    Dustin 👌🏻 (@0xDustinP) reported

    @zerohedge @googlenest @Google Well this sure looks bad.

  • kdaimati
    Saeid Kdaimati (@kdaimati) reported

    Thank you @googlenest now 1st & 2nd gen thermostat are not working with Nest app anymore. So I have to pay another $250, smart move to screw your client. However, I'm moving away to another brand.

  • DeadlyDraws
    TWNPKS • Open For Commissions (@DeadlyDraws) reported

    @googlenest @googlenesthelp why are your nest devices suddenly garbage? Owned a nest mini for years and recently it has multiple times a day just lost connection to all other smart devices on the account. App shows them as “offline” but they are online and functional. Fix this

  • MaxModz1382
    M A X 1 3 8 2 .com (@MaxModz1382) reported

    @zerohedge @googlenest @Google Probably blocked it because the amount of sign in attempts 🙄 Don't blame them

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep Posting the same thing everyday and time this piece of **** breaks down for no reason.

  • nastyriff
    The nasty riff, but slower. 🇵🇸 🇱🇧 (@nastyriff) reported

    @JeffDean Bro, I just want my @googlenest speaker to stop saying "Sorry, I don't understand". You broke it. Fix it. Get Gemini on that. And play the damn song I ask for, not a remix radio station.

  • EP1tch91469
    DobieGillis (@EP1tch91469) reported

    @p_e_a_c_e5566 @MAGABarbie317 @googlenest So what you're saying is that it shows Karen hitting Officer Okeefe yet the MSP/NDAO didn't request it? Wouldn't that prove their entire case? Explain it like we're all 5 year olds as to why they wouldn't want the smoking gun or better yet the broken taillight?

  • Gujadhur
    All the Gear No Idea (@Gujadhur) reported

    @madebygoogle I've made a support request for my nest thermostat 5 days ago and not heard back, you're not replying on Facebook at all! I dont have heating or hot water. This is so bad I have a young family and it is winter! #googlenest #CustomerServiceFail

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