Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Troy
(@tad303) reported
@grok @madebygoogle @googlenest The problem is grok googles ai answers this wrong. And I actually never made this type of account this just happend to pop up foelr the first time on my thermostat.
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Grok
(@grok) reported
@tad303 @madebygoogle @googlenest Got it—ironic indeed that Google's AI fell short on their own Nest tech. Glad I could help clarify the Energy Shift opt-out. If it persists or you need more tweaks, let me know. Built by xAI to seek truth, not corporate lines.
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TD
(@SentientTD) reported
Looking for alternatives to @googlenest because these cameras are ****. Pay for recording and half the time it just says video not available.
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Richard Lewis
(@gogorichie) reported
@WriteHandStat @googlenesthelp yup I'm seeing the same problem
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AKT
(@countcorrupt) reported
@belkin, @googlenest, @Logitech. Dear tech companies, I didn't realize that when I bought a Wemo product, nest product, or harmony remote that i was renting it from you at your discretion. It's BS that you are just shutting them down.
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Barry J Black
(@BarryJBlack) reported
@KristenWeather @googlenest Ugh that is the worst. Years ago I remember being out mowing my lawn when I lived in the Cape. Suddenly there was a ton of smoke. Come to find out the smoke was from fires in Sarasota and the wind blew it down the coast. Seemed like it was coming from nearby it was so thick
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Everything's bike!
(@halo_g117) reported
from
City of Minneapolis, Minnesota
@Google @googlenest fix your ******* ****. When I say "hey Google, turn on the living room lights" I don't need ******* Gemini to ask if I want context added and then not turn on the god damn lights! What ******** is this enshitification. I'm losing my mind
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CERBERUS
(@Vaffanculo403) reported
@madebygoogle @googlenest can you guys please do something about the shoddy connection for the Nest Doorbell (2nd Gen) in the Google Home app? I have "strong" Wi-Fi signal and the love video still doesn't load out taken minutes to load and even it does load it skips. TERRIBLE!
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James ****
(@wjmwjm1989) reported
So our 3rd gen nest thermostat just cannot find any wifi networks nearby. I have tried rebooting my router and also the thermostat several times, but nothing works so far. So is this something that you could help me with, please? Many thanks! @googlenesthelp
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John Ross
(@JohnRoss290) reported
@googlenesthelp @j3669 Having same issue. My internet/wifi is fine. My nest says it’s connected to the internet just fine but my actual Nest app shows it can’t connect to thermostat. Almost has to be the Nest servers. Internet working fine on my end.
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Lucas Trestka
(@LowKickLuke) reported
@googlenest Who ******** do you think you are changing my temperature settings without my permission, and without giving me the ability to change it “to help avoid less clean energy” **** you. I’m done with you. I just tossed my nest and am going to Home Depot right now to get a “dumb” thermostat. I’m absolutely ******* tired of your ****. Go **** yourself.
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Stephen Daniels
(@sdonline) reported
Fresh from ******* me over by killing my thermostat then SELLING me one that does the same thing, now @googlenest are jacking my Nest Aware subscription 33% but giving me **** all extra benefit for the increase. 🖕😎🖕
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Kristen Kirchhaine
(@KristenWeather) reported
@BarryJBlack @googlenest Wildfire smoke from Canada is pretty bad over the Midwest today/tonight. And it's not just aloft, it's mixing down to the surface, it even smells like smoke.
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Bob M
(@Bobbyoky) reported
@googlenest no, I am not paying $150 for a product because you’re choosing to discontinue one that works perfectly fine. When it stops working, I’ll be buying a new brand. I’m sure a third party app would work just fine, but you want to scam customers. Ok, no problem.
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Belbrion
(@Belbrion) reported
Why is @googlenest camera so bad now? The old Nest Nest cameras were excellent. The new one gets it wrong so frequently that it is useless, even after pruning and training the photos for months.
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