Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • iamchrispauley Chris (@iamchrispauley) reported

    @googlenesthelp my Nest E will not connect at setup after I reset it and now I can’t control my air conditioning. It went offline this week and after the reset it doesn’t complete setup. 😠

  • skshah39 skshah39 (@skshah39) reported

    @googlenesthelp hi my nest thermostat keeps requesting that I migrate my nest account, failing to do so, and has led me to do a factory reset in which it's failing to complete set up. Plz help?

  • NotthatkindofDr Dr. Nick (@NotthatkindofDr) reported

    @googlenesthelp Not to dunk on the problem, just wanted to flag same issue in bay area California. Cheers

  • antoniathegreat Pepper Ann (@antoniathegreat) reported

    Do not ******* buy a @googlenest thermostat. This **** is crap. It has one ******* job, to hear the house to the temperature selected and it will not ******* do it. I’m so damn frustrated. Ready to take this **** back and just get an old school dumb thermostat

  • LDansante LV Dansante (@LDansante) reported

    @googlenesthelp No. Just trying to login. Seems that I’m kicked out of nest so I’m trying to add it onto Google but it requires an entry code that I can’t find

  • McLovin1019 McLovin (@McLovin1019) reported

    @googlenesthelp my nest cannot find any area networks. I’ve reset my router, I’ve reset the device. This has been like this for weeks and I figured it had to be something I was doing wrong. I can’t figure it out. Help!!!!

  • iam_lpettingill lindsay m. pettingill (@iam_lpettingill) reported

    Wtf is happening w @Google Home app? I upgraded to a @googlenest router explicitly bc it is backwards compatible w Google wifi. No wifi points are found, forced to use Home to set them up and a bug just sends me back to home screen whenever I try to add a device @googlenesthelp.

  • BrianKircher6 Brian Kircher (@BrianKircher6) reported

    @BrettMi98082146 @googlenest I also am having this issue. Nothing I do will make it go away.

  • ziye_gao Ziye Gao (@ziye_gao) reported

    @madebygoogle @googlenest @googlenesthelp my nest thermostat is not working, says something about migrating nest account. Tried factory reset and now it cannot connect to the wifi. Is the server down, by any chance?

  • CCVP18 Dennis M (@CCVP18) reported

    @googlenest Hello, I'm having issues with my nest hello, it wont connect to wifi. It has a nc023 fault code. I tried to reset it by pressing the button in on the hello for 10 seconds but still no luck. It has a solid green lite above the camera. Help please

  • Calepls ☘ Cale #YNWA ☘ (@Calepls) reported

    Network casting is so dangerous. I don't know how many times my housemates have been eating dinner and I've been one click away from blasting their ears with **** like "you're the best, big brother, I could've ever asked for!" @Pornhub #GoogleNest

  • JBluesword Jonathan Bluesword (@JBluesword) reported

    @googlenesthelp @NoahAforeffort There is a complete outage for the thermostat. Mine is out as well and same issue

  • JeanO_Appleseed Jeano Appleseed (@JeanO_Appleseed) reported

    Hey @googlenesthelp: I have a nest account I now access thru google. Initially, my spouse ended up being the owner which means I cannot control Nest subscriptions. So I removed the cams fr owner's acct, added them in mine, and he's still the owner! What a mess? How do I fix this?

  • devangchhabria Devang Chhabria (@devangchhabria) reported

    @SpotifyCares @spotifyindia casting to my @googlenest speaker is broken since the past few months. My phone shows a different song playing, and I can't even skip forward or backward in the song

  • rsrupert Robert Seward (@rsrupert) reported

    @googlenesthelp @skshah39 Same exact problem here.

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