Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
| City of Hazel Park, MI | 1 |
| Macomb, MI | 1 |
| Houston, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Ace Allegedly
(@2zzz4a925) reported
@googlenest how do I stop seasonal savings on nest? wtf is google changing my house temperature without my consent?! App keeps crashing and nothing about turning it off in “history” in the app like the google article says. No way to opt out in the msgs. Plz help
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Adam Twiss
(@TwissAdam) reported
@googlenest Clicking around in the App or switching to it still brings the login screen up fairly regularly. Logging into that link you have took about 5 attempts (cycling between google SSO and nest login) but eventually worked. I have 3x google a/c on my phone. My guess is SSO issue.
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Lucy MacLellan ANutr
(@MacLellanLucy) reported
@googlenest Nest Thermostat 3rd Gen Started to show W5 error and won't connect to wifi. Tried restarting Thermostat, restarting router, factory reseting thermostat, Manually entering wifi network and password and checking enough power supplied.
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Gabriel Braña
(@gabrana_1959) reported
@googlenesthelp I’ve reseted two times the router and the point and I always get the same error
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Пташник
(@roguecnidarian) reported
@googlenest I don’t remember the exact wording, but it asks to connect to WiFi to process requests. Restarting the device never helps and it shows as offline in the app until resetting. It looks like people have noticed the problem with mesh network routers, but I don’t have one of those.
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Lucy Sims
(@lucyellrose) reported
@googlenesthelp no help offered to us with a broken heatlink. Snowing and baby in the house and no sense or urgency to fix it so we have heating 😔
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GLCMCFC
(@sopranocrazy) reported
@googlenest Amazon customer Service put your customer service to shame. Engaging helpful people who don’t put holding charges on people’s accounts for faulty broken equipment. They replace straight away
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Jesse Proudman
(@jesseproudman) reported
@googlenest I don't believe it's a local issue. This has been a persistent issue using the web site and app for quite some time.
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Motivational_Sandeep
(@SandeepMSpeaker) reported
from
Bhubaneshwar, State of Odisha
@googlenest I have checked with every step my all device are connecting with my wifi except this. I am facing this issue since I bought it. Kindly give me solution for same
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John Mahon
(@Johnny_Mahon) reported
@googlenest I’ve performed a factory reset, created a new Nest profile, no improvement in performance. The random heating has always been an issue from 2014.
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💙 Olly Cripps 💙
(@CrippsCorner) reported
How comes the combination of @googlenest Home and @SpotifyUK can't play remixes? No matter how I try it always refuses to play remixes and I'm forced to use my phone 🤔 Is this problem hardware or software related...
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Lou
(@AmyLou2681) reported
@googlenest Hello, can you help me with my subscription, I’ve signed my nest door bell account uo with the wrong email address ? How can I get a refund and set it to the correct account please ?
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Bex
(@panaceasaurus) reported
@googlenest Turned sensitivity right down, still no luck. My phone wakes up / responds initially, but then the "sure, timer starting now" comes from the Mini
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laur
(@luthorscoulter) reported
@googlenest When my google home is playing music through my spotify account, it seems to pause briefly like it is buffering every 30 seconds or so. Is there a way to fix this?
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Iceman One Deicing
(@kill_frost) reported
@NestUK_ @googlenest Having issues with nest doorbell constantly connecting & disconnecting to wifi camera going offline. Have done factory reset on camera and Wi-Fi router still having problems. Offline Online Offline Online.
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