Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Joe
(@portfolioso) reported
Google ruined @googlenest. The Google home app is a piece of **** and they half *** migrated Nest stuff to it without proper feature parity. And Nest hubs + Google assistant ******* work like ****.
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Terrie the Tiger
(@Terriedelacruz) reported
@googlenesthelp Well this keeps happening, after i do the steps on the help page it starts working again with my phone however my pc hasnt been able to find it and they are all on the same wifi and it finds my brothers smart tv, I've had it for 5 maybe 6 years now...idk whats going on
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Jeger Troll
(@jeger_troll) reported
@googlenesthelp I have two nest cams, one that I pay for Nest Aware on, and one that I don’t. The one that I don’t is offline at least once a day, and takes longer to connect. Seems like a shady way to get me to add Nest Aware to our other camera?
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Ethos
(@BrianDLutz) reported
@abhargava @googlenest Google wifi router and points are Garbage. Mine have not worked out of the box. I have spent dozens of hours on the phone trouble shooting still not working. GARBAGE!
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Paul
(@Cmorebutt6969) reported
@googlenesthelp Hi, thank you so much. Unfortunately, I got the TD023 error, and after 2 hours talking to customer support couldn't help; to be fair, he wasn't the most helpful, not knowing what a Google Nest router is, and then just saying take the item back, 😔🥺
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Philip Robar
(@pjrobar) reported
@googlenesthelp Fix your long time broken software. (Ask, Amazon for help. I have 7 of their assistants and they just work.)
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Tino Martínez
(@tinoml) reported
Something bad is happening to google chromecasts after lastest update. I have seen 3 different devices that lost its capability to connect to 5GHz wifi. This happened in the last few days could be something that @googlenesthelp could help with?
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Scott Batchik
(@sbatchik) reported
@googlenesthelp I got a new router and trying to reinstall cameras, 2 won't connect, 2 did. The 2 that didn't get code c224. Please help
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PhotoJoseph
(@photojoseph) reported
@BrianDLutz @googlenest Well… I disagree. Read the entire thread. Google PUBLICLY (not via DM) offered suggestions that I thought were garbage but actually worked. Their support is some of the best in the industry.
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Richard Mead
(@lionheart4g) reported
@googlenesthelp @googlenesthelp Well, I got an email... From "Miguel C" that now says that email support can't help me, only chat support can. Which is funny because chat support told me on 3 separate occasions that I can only be helped by email support. Still no way to return the cameras.
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Joey Pierogi
(@JoPryNY) reported
@googlenesthelp Actually everything is down my nest thermostats my doorbell and my cameras
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Eric
(@kaoitzeric) reported
@googlenesthelp Why is it soo hard to get to a tier 2 tech support who can help me with my Nest Thermostat? I recently had to reset the device. Need access to Pro Setup so I can configure w1 wire to run both furnace and activate FAN at the same time.
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Sonja
(@terasonja) reported
@googlenesthelp How y’all gon help me it’s too late I give up
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Ethos
(@BrianDLutz) reported
@photojoseph @googlenest Garbage from Google. Out of the box. Not worked. Spent dozens of hours on the phone. Garbage system!
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Terry Rajcan
(@TRaj2327) reported
@googlenesthelp The Google home app is poorly designed and does not send notifications for my other nest cameras. This is a terrible oversight and I’m more than disappointed. To have a best camera that can’t be used on the existing nest app is not acceptable.
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