Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hessen | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Duke
(@GrouchoDuke) reported
@googlenest There’s all kinds of talk on the forums about this, so it must be fairly common. Check your settings before paying a tech hundreds/thousands to hunt for a problem!
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jamie blatant sparky
(@jamieblatant) reported
@neilbridgeman @googlenest Phillips hue is a joke , did you get sucked in , a quick google search will tell you how **** it is
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Gordon Huffman
(@HordanTh3wardeN) reported
Now, I've been on a chat with 6 different representatives who keep saying that they can't help me and would transfer me to another department. This is ridiculous! @googlenest
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topherroach7
(@topherroach7) reported
@googlenest why does your customer service in Honduras that serves the us suck so bad? So you not make enough money to keep jobs in the us
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Will
(@WillArakasi) reported
@googlenesthelp I don't need more personal accounts. Accounts don't work together. One account for my Youtube subscription, another account for my Nest, different browser logins, come on! Just fix it!
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Flor de Maria
(@roxyflawer) reported
@googlenesthelp Nest doorbell wired. My issue is with the app, it’s so slow. Its not my wifi because I don’t have any Issue with other apps.
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Edward Viveiros
(@edwardviveiros) reported
@googlenesthelp, thanks for not doing nothing to help customers after their manufacturers warranty runs out. Literally a waste of money investing in your smart home systems if your tech goes defective.
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FlowersandMud🌸
(@flowersandmud32) reported
@amazonmusic I predict echo sales are down and @googlenest are up this Christmas. #AmazonMusic update stinks! #googlenest
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the active life
(@theactivelife) reported
We have currently been in The Bad Place for the last week and a half thanks to @GetSpectrum and @googlenest 😫
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Alex T.
(@AlmanRN13) reported
@googlenest can you fix your app. It will not allow me to set up my Google nest protects products. I have done every troubleshooting step and still not working
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Nathan
(@nathanvndmk) reported
Updating your wifi settings in your existing @googlenest products is painfully slow. Please fix this
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ChrisPantonsTechWorld
(@panton_chris) reported
@RDRv3 @googlenest Do you have the Google home app at all? I had the issue and one app was using location presence while the other didn't so they conflicted with each other.
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Peter Vanes
(@PetervanEs13) reported
Is it just me or do you agree the @googlenest thermostat the worst thermostat ever? Just curious.
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💫 🕯👾 ☕️ 🍄
(@V861Scorpii) reported
Worst decision ever was to change the regular thermostat for the Google nest thermostat. The worst UI/UX ever. Keeps changing temperatures randomly in the middle of the day and worst at night, I don't know where to change the presets, is so hard to navigate. #googlenest
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strange rock 'n roller
(@bigcomedown) reported
from
Kansas City, Kansas
@googlenest so apparently my nest is no longer getting power. It won't sit all the way on the base? I don't know what happened. Help?
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