Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1
Rotterdam, zh 1
Taylor, MI 1
City of Hazel Park, MI 1
Macomb, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • J_88_P J.Pak (@J_88_P) reported

    @googlenest Please get an update for the system to fix the bugs, its been operating slowly for the last week or so and its been clear that the system/firmware needs updating.

  • Bradders1012 Anna Bradley (@Bradders1012) reported

    @pozipie @googlenesthelp It’s so incredibly frustrating, I thought my issue was resolved with the promise of a replacement part for the heatlink on my thermostat after 2hrs on the phone but I need to fill in an authorising email that hasn’t been sent to me. Fuming

  • the_boobel Boobel (@the_boobel) reported

    @googlenest It is fairly close as you plug them both in the TV but its nothing wrong with my stuff it is a known issue already, just wondering how long it will be.

  • socalrob626 Robert (@socalrob626) reported

    @googlenest I purchased on the Google store a C by GE smart plug and it worked for about a week. Then every time I tell Google to turn on my lights it tells me sorry it looks like two outlets aren't available right now. I've tried all the tips to fix this issue but it doesn't work.

  • stanemly Stan the Bailman (@stanemly) reported

    @googlenest So the customer service still continues to be bad. Im being told they are investigating the notification behavior. Apparently they have been investigating since 12-19-2020.

  • naresham Naresh Motwani (@naresham) reported

    @googlenest What details? I have shared a video where the speaker tells me how much time is remaining & then also says there are no timers. That's a bug! Its no Rocket Science to simply escalate with the video to the tech team for them to investigate since the issue is so visible on video.

  • rjonesx Russ Jones (@rjonesx) reported

    .@googlenest I followed all the instructions including buying the second replacement Nest thermostat... and it arrives with a broken screen. I’m now out the cost of both. Can I get my case expedited.

  • FordCrazy88 Shaun Robinson (@FordCrazy88) reported

    @googlenesthelp I have migrated my Google account and it doesn't allow me to login on my Shield TV

  • conechiwagysot Joshua (@conechiwagysot) reported

    @googlenesthelp having issues with my nest the past few days. Not reading any wifi networks. Can you help me?

  • naresham Naresh Motwani (@naresham) reported

    @googlenest Those are workarounds which will clear the issue... The reason I have highlighted is for Google to clear the bugs...

  • sopdet hockatie season 🏒🥅 • 😷🏳️‍🌈✨ (@sopdet) reported

    @googlenest Nope, the issue isn't from your end :)

  • mortenkorshavn M🍩RTEN (@mortenkorshavn) reported

    @googlenest This is the worst bot support i've seen in a while....

  • timur_erhan Erhan Timur (@timur_erhan) reported

    @googlenest someone is messing with the servers tonight because all my all of my google nest products keep going offline/online/offline and this has nothing to do with my internet services.

  • pozipie Rosie Brown (@pozipie) reported

    @googlenesthelp @Bradders1012 Anna did you ever get anywhere? I have been waiting for google nest support to get back to me for the past three weeks! I chase every other day or so but they just seem to be totally unwilling to even respond let alone help.

  • EnnuiPrayer Gwimo (@EnnuiPrayer) reported

    @googlenest Router is in the next room. I just reboot it every morning. I've had this issue since I received the device.

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