Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
just Kev
(@KevSpengel) reported
Screwed by @GoogleNest. Door lock item arrived 3/28 from @Google Store. Installer said it is not compatible with our doors. Tried to return 4/14. Would not accept return, bounced around to many evasive Google support people without help. Don't buy from the Google Store.
-
Adner 🇨🇺 🇺🇲
(@LuKaS_Cuba) reported
@googlenesthelp I'm having a hard time getting the Home App Preview, always gives me an error. Help?
-
erk
(@healsdrunk) reported
@SookiePark bruh wtf @googlenesthelp
-
Tanner DeBoard
(@TannerIsTheName) reported
Hey @googlenesthelp @Android @SonySupportUSA - You've introduced a terrible bug that is automatically re-enabling Google Assistant voice recognition on my Sony Android TV whenever I try to use the voice command 'Ok, Google' for my Nest Mini. I've turned this setting off 4 times!
-
🦓
(@Zackadelllic) reported
High ordered an echobee thermostat last night cause I’m sick of not being able to control it with Siri. If they don’t wanna add HomeKit support then **** @googlenest
-
Cynthia Simon
(@Cinsike) reported
@googlenesthelp Yes, please reach out. My home is getting broken into and some is vandalizing my furniture. I will post pictures
-
IWouldRatherBeReading
(@DebbieStaplet15) reported
@googlenesthelp It's happening on push notifications; I don't use email notifications. I can try connecting to cellular network later today, but our wifi has a strong signal and shouldn't be a problem.
-
Naresh Motwani
(@naresham) reported
@googlenest Since long when an Alarm or timer goes off, asking 'What's the alarm/timer?' does not automatically stop the alarm which is okay, but problem is that when the speaker responds it also plays the timer sound when responding even for an Alarm. Please fix it.
-
Gail Driebe
(@GailDriebe) reported
@googlenesthelp Thanks. I solved my issue myself with a workaround. It would be nice if Google redid their device support pages so users could find solutions.
-
Cynthia Simon
(@Cinsike) reported
@googlenesthelp my cameras keep going offline. I’m blocked out of my account. Tried more than 3x’s w Nest &even w google. Can’t change password either. Pls reach out someone is breaking into my home. #TargetedIndividuals #gangstalking
-
Gandalf Sollenberger
(@gsollenberger) reported
@googlenesthelp My thermostat can no longer see any wifi networks. I understand this is a common issue requiring replacement. Please advise. FWIW I tried to message you directly but it always fails.
-
lorri
(@ldaven68) reported
@googlenesthelp i have restates the devices and my google nest router. still not working
-
IWouldRatherBeReading
(@DebbieStaplet15) reported
@googlenesthelp Over the last few days the Nest doorbell notifications are delayed approx 10 minutes on the two phones in our household. This renders the Nest doorbell virtually useless. Wifi is fine, all settings are good. Please advise how to fix this!
-
Taryl Jones
(@TarylJones) reported
@googlenesthelp hi I have owned google nest thermostat 3rd gen for 2 years. This morning it started showing no wifi connection. I have gone through trouble shooting steps in nest app to no avail. I have tried searching for my network from the device and it can’t find wifi.
-
BethG
(@OakvilleBG) reported
@googlenesthelp I can no longer stream radio through my Google Nest Hubs (2nd Gen). This has been happening for the past week. I have rebooted the speakers and my router. Nothing works. Please help
Check Current Status