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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Lisbon 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmycooker
    jimmycooker.crypto (@jimmycooker) reported

    @googlenesthelp Yes it didn't really help..

  • patrichard
    Pat Richard 🕵🏼 (@patrichard) reported

    Power outage (again). Got the generator going. Everyone goes to bed. @googlenest sounds alarm about carbon monoxide buildup in basement. Everyone back up. #NoSleepForTheTired

  • Damon_BPHR
    Damon Blakemore (@Damon_BPHR) reported

    @rhys_gosling @googlenest I’d say it’s a control fault and not breaking the link. No way if wired correctly your getting 230v back feeding down a 2 port, through a cylinder Stat and back to the control.

  • TonyPelliccio
    Tony Pellicccio (@TonyPelliccio) reported

    @googlenesthelp Here's the issue i don't see heating in pro setup. What could be causing this because it has worked before.

  • chris122380
    Christopher Anthony (@chris122380) reported

    @googlenesthelp I charged it over USB and it appears to be working. I'm unsure why I all of a sudden start having to charge it after a power outage when I never had to do it before.

  • Skwerl23
    Skwerl (@Skwerl23) reported

    @googlenesthelp It's still happening. But since you're about to release a whole new revamped version of home, it's pointless to fix now.

  • Soichockey
    c (@Soichockey) reported

    Some days technology sucks. Wasted an hour with @googlenest support with one guy actively yelling at me for asking questions just to be told they couldn't help me. What's another good smart thermostat?

  • appariciojunior
    AJ (@appariciojunior) reported from East Ham, England

    Best indoor security camera???? @googlenest ???? @EufyOfficial ???? Blink Amazon ???? @ring_uk ????? Im currently using xiaomi but it very bad.

  • CJSully
    Chris S. (@CJSully) reported

    @googlenesthelp the Nest App 5.69.1 version is not allowing auto-rotate of the video display on my iPhone 13 mini. Wondering if this is a glitch or did you remove that ability. Much better to view the nest cam video in the landscape view. Version 5.69 on another phone still does

  • Skwerl23
    Skwerl (@Skwerl23) reported

    @googlenesthelp I don't know what you guys are doing to prepare for this new home app. But over the last 2 weeks, my cameras are struggling with infrared brightness levels, going solid white till reboot, or flickering. They also take ages to connect if at all. Please fix ur probs

  • DevilTCS
    DT (@DevilTCS) reported

    @googlenesthelp I can't update my payment details on my Nest aware Gen1 and the renewal is tomorrow. Help!

  • dugary_90
    chris smith (@dugary_90) reported

    @googlenesthelp Hi its the 3rd generation nest learning thermostat, yeah i previously had an error W5

  • JamieGrierson
    Jamie Grierson (@JamieGrierson) reported

    @googlenesthelp Hello, I'm hoping you might be able to help me with an issue I have with my new Google Nest learning thermostat. The device is functioning via the Nest app, no issue. But I can not get it to appear in the Google Home app, in order to operate it with voice command.

  • shellzenner
    🐚 Shell Zenner 🐚 (@shellzenner) reported

    Also for what it’s worth don’t invest hundreds of pounds in a @googlenest as they spend more time offline than online despite being connected to the boiler and the Wi-Fi

  • spaced_outshots
    𝙋𝙤𝙨𝙩 𝘽𝙤𝙡𝙤𝙜𝙣 (@spaced_outshots) reported

    @googlenesthelp volume on my home hub keeps reverting to 26% after being manually changed to another volume. I’ve reset, rebooted, changed settings, etc. How do I fix this?

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