Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • JackL14341586 newyorker (@JackL14341586) reported

    @googlenest hi. Someone please help me with my nest. Can’t connect to my WiFi.

  • SantanaSamuels Brandon (@SantanaSamuels) reported

    @googlenest hi are there any reports of nest thermostat outages? Mine has been offline for 4 hrs

  • Butherflyer President-Elect ButHerFly🇺🇸 (@Butherflyer) reported

    Dear @googlenest if your thermostat doesn't stop turning my heat to 50 in the dead of winter, I'm going to rip it (& therefore China) off my wall & you can refund me my cash! Fix that POS!

  • Alessan65295226 Alessandro de Araújo (@Alessan65295226) reported

    @googlenesthelp hi, I'm not able to buy things with the giftcard balance, can you help me?

  • octoturt lex scobey (@octoturt) reported

    @googlenesthelp i'm getting an "Apple Music currently unsupported" error when trying to play while my @Sonos PLAY:1 is set as my default speaker for my Nest Mini

  • SandroMEX AlesSandro Scetta (@SandroMEX) reported

    @googlenest If I understand saying "ok google syncs my devices" tells me that it is not possible, that there is an error

  • mbrown038 Keith (@mbrown038) reported

    @googlenest Yes I do. I tried the suggestion on checking accounts linked. I was not part of their home and only his account was linked. I have since rejoined their home to try and unlink everything again see if they will help?

  • killmymusic K 💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥 (@killmymusic) reported

    @googlenest @SandroMEX Don't bother, the problem is on Tuya's end.

  • leemstradamus Saleem Hodge (@leemstradamus) reported

    @dejaVujevich @googlenesthelp I'm having the same issue and after five hours in about to throw this thing!

  • abhiroopbhatta Abhiroop (@abhiroopbhatta) reported

    @googlenest It doesn't work consistently. Misbehaves. Yes this is the only issue as of now

  • A_M_Yeates Andrew (@A_M_Yeates) reported

    @SteveJames_M @googlenesthelp Think this may be a problem for @tuyasmart. Not working with Alexa either.

  • christx78 Chris Hoang (@christx78) reported

    @googlenesthelp Issue still going on? Multiple cameras around my house have been going offline all day today.

  • 2Disabled damn it! (@2Disabled) reported

    @googlenest @Google wow, had a small problem with @pureprotein and guess what? Pure Protein is taking care of it! They even apologized for the inconvenience. I'll buy more of their product, but no more Google Nest. They suck.

  • octoturt lex scobey (@octoturt) reported

    Apple Music from Nest Mini to Sonos PLAY:1 is giving an "Apple Music currently unsupported" error. Might wanna get that checked out @googlenesthelp @Sonos

  • Butherflyer President-Elect ButHerFly🇺🇸 (@Butherflyer) reported

    @googlenest In the summer it started turning my AC up & down (no schedule) ... Now twice in the last cpl of weeks I woke to 50 degrees

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