Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@hunter022705) reported
@googlenesthelp I find it hard to believe that a several months-long issue was fixed within hours. Camera is still offline and constantly disconnecting. The problem is not fixed.
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Hector
(@Dabayarea650) reported
@googlenesthelp How about fixing the motion blur issue that happens in night vision or low light for the outdoor IQ nest camera, it’s been 9 months and no fix
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Chris Greenfield
(@ChrisGreenfield) reported
@googlenest Thanks for getting back to me. I can stream the camera fine on my nest hub however after 5 minutes the stream stops. I had Arlo cameras before which had this issue and replaced them with Eufys and am experiencing the same issue indicating it’s a Google side issue. Please advise
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Cody Merkle
(@CodyMcMerkle) reported
@googlenest I have a google nest mini and have been having problems for the past 6-8 months now with it disconnecting from my wifi (it being the only thing that disconnects) also now for some reason I can't communicate with my best mini, I tried a few troubleshooting steps online but no help
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Shep
(@Shepless) reported
@googlenesthelp i came home from work yesterday and all 6 of my Google home's were responding "something went wrong" or "there's been a glitch". WiFi isn't the issue. I factory reset one home as a test and now that device cannot complete setup. Issue your end? Down for over 12hrs
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Peter
(@ItsPeterrr) reported
@googlenesthelp I’ve actually had problems with nest WiFi so I am guessing it was somehow related. First time I’ve ever had a problem with it.
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Evington Frank
(@FrankEvington) reported
@googlenest why are our cameras down?
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Bryan D
(@bryandwvu) reported
@googlenesthelp All of my camera are down. I haven’t had them all online since late evening yesterday.
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Hector
(@Dabayarea650) reported
@googlenesthelp Camera was bought March 14th 2020 and installed April 4th, did not notice issue until a month later, when a person walked up to my driveway at 2 am. Camera has been reset, removed from the my Google home, removed from my wifi network, and even moved camera location.
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Michael Mogren
(@mogarchy) reported
@googlenest You can help by providing the option for a local stream/api to the cameras so that we are not left in the dark when your service fails, as it often does. Google used to stand for open, non-propriety platforms. How times have sadly changed...
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john horton
(@JohnHorton1983) reported
@googlenesthelp I have had endless issues since migrating to GoogleNest, even scrolling through the camera footage is really slow and clunky. Unless it improves I won’t be renewing my subscription and I’ll be selling them all.
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Dennis Casasnovas
(@D_Cas17) reported
@googlenesthelp Nest hello has been installed little less than 2 years I believe. Started peeling in April not it just looks absolutely horrible and it’s still not working.
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Benny
(@Benny39726570) reported
@googlenesthelp my doorbell still showing offline in the nest app and the green status light is blinking like crazy. Any idea if you had fixed the issue at your end?
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Rolando Agado
(@september29th) reported
from
San Antonio, Texas
@googlenesthelp Well it’s screwed onto the front door and it hasn’t had an issue with its signal proximity in 3 years
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Dennis Casasnovas
(@D_Cas17) reported
@googlenesthelp My nest hello looks horrible it’s peeling and now it also doesn’t work went offline around 7:40 tried resetting it multiple times and no luck!
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