Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Check Current Status
Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
| Westport, CT | 1 |
| Salisbury, England | 1 |
| Laurel, MD | 1 |
| Gateshead, England | 1 |
| Tonawanda, NY | 1 |
| Roberts, WI | 1 |
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul 〽️ Cleaveland
(@PaulCleaveland) reported
@googlenesthelp The main thing ilI use my Google Home for is to set timers. Today, when I ask her to set a timer, she says "I don't understand". Help.
-
Daryl D
(@ddevdutt) reported
@googlenesthelp One thing I noticed is that when the software gets updated to 6.1-9, the thermostat seems to run into this error
-
Daniel De Boer
(@danieldeboer) reported
@googlenesthelp help? Don’t know what to do with two nest doorbells that are unused
-
Christina
(@christinamartz) reported
@googlenesthelp told me to buy a new wire base. I did, and still not working. I should’ve just called the AC guy in the first place. It’s so hot 🥵
-
Sam Alemayheu
(@SamAlemayheu) reported
@googlenesthelp problem with my nest thermostat
-
Margot De Boer
(@margotdempsey) reported
@googlenesthelp @GoogleStore hi, getting bounced around customer service 4 different times via phone and email trying to get help with a Nest Hello return request and no one seems able to point me to someone who can help. Can you? Thanks!
-
Some Guy
(@jcaplett) reported
@googlenesthelp My doorbell now puts people as "motion". We had a package delivered last night and didn't get any notification of a package or a person and then another person came and stole that package and we didn't get a notification of a person then either? Please help.
-
Just Jamie
(@jamielorraine73) reported
Too bad the #ringapp is SUCH a HUGE issue. I'm about to toss my @ring cameras, my solar panel that barely works, and my echo show into the trash and get the @googlenest cameras instead. Can't even add a shared user without issues! Can't do anything w/o issues, really!
-
Margot De Boer
(@margotdempsey) reported
@googlenesthelp DMed, no one ever got back to me regarding the issue…
-
Ben #BLM #WearMasks Tidwell
(@_bentidwell) reported
@googlenesthelp it is totally ridiculous that I'm currently having to send screenshots of the warranty that came in the box with my camera to prove there is a two year warranty. This process has been a total nightmare.
-
Brandon Diemer
(@badiemer) reported
@googlenesthelp I have a nest thermostat that will not connect to my WiFi network. I have reset it, my router, modem multiple times over the last week. Taken the unit off to power it completely down multiple times. It just will not find any WiFi signal when searching.
-
christine counsel
(@ccf7580) reported
@googlenest @madebygoogle Our newly installed nest is NOT recharging, 2 calls for support, 85° humid dog dayz of summer and they want me to wait 48 hours for a link to replace the defective unit! NO AC for over a week over a nest!!! HELP
-
Lizzie
(@LizzieFredie) reported
@Luke00239262 @googlenesthelp I wonder what hackers gain in doing bad to innocent people , i was also hacked 3days back , i contacted the support team but they kept silent not until theo_recovery on instagram helped me, contact him i am sure he will help you
-
Max
(@maxb_nyc) reported
@Lindabr84194095 @googlenesthelp I am having the same issue. Followed the troubleshooting instructions to the dot multiple times, to no avail. Three nest devices on the same wifi, everything worked perfectly for about a year then one stopped working, so it is definitely a Nest issue, not a wifi issue.
-
Eric M
(@tygr20) reported
@googlenesthelp I'm having an issue setting up my Nest Hub- it's stuck on the Link account screen and refers me to the Google Home app, but there's nothing there. I have existing Google Home devices so this should've been an easy setup...
Check Current Status