Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Calgary, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • michael82417438 michael (@michael82417438) reported

    @googlenesthelp is there a number for HVAC contractors with technical issues? Our client that we installed a Nest 2 years ago is getting the notorious W5 error. We tried all necessary steps to repair.

  • JoannB59559120 Joann B (@JoannB59559120) reported

    @googlenesthelp The past 6 months there has been issues with the website, camera pics just spinning, cameras going offline, now the entire site is down. Every other website works perfect, we bought range extenders, new router… Nothing but issues!

  • CruiseHandy Bopper music (@CruiseHandy) reported

    @googlenesthelp I need help with my google account

  • DavidPa41252023 Dave P (@DavidPa41252023) reported

    @googlenesthelp Hi Is there a problem with your App as it keeps saying issues please try again in a few minutes. Notifications still work but not the app. Looking at the Down detector online a few people seem to be having issues.

  • EAP76 PAE (@EAP76) reported

    @googlenesthelp Same issue in UK. Luckily I'm home and can use it manually.

  • itsmaddiecasey Maddie Casey (@itsmaddiecasey) reported

    Hey @googlenesthelp are your services down? Ive been logged out of the app and am getting a network error message every time I try to sign back in.

  • CdLooni Charlie Loose (@CdLooni) reported

    @Rajendra @googlenesthelp Seems so. Same problem here.

  • missmaryzrblu MissMaryzRBlu (@missmaryzrblu) reported

    @googlenesthelp No it has not. Tried my login today multiple times and it is still not working!

  • Atownatx ATX (@Atownatx) reported

    @googlenesthelp please fix your glitching logging in issues for Nest thermostat.

  • dougbspencer dougspencer (@dougbspencer) reported

    @googlenesthelp I’ve lost all WiFi connectivity with one of my Nest units. I’ve done a device reset, mesh network reset and it still sees no networks. The other unit is still OK. I’ve had this a little over a year. What can be done to fix?

  • WouterSchuurma2 Wouter Schuurmans (@WouterSchuurma2) reported

    @googlenesthelp I have the Hub Max setup in no time in the google home app! That's not the problem!

  • Rob_Ezekiel Rob Ezekiel (@Rob_Ezekiel) reported

    @googlenesthelp my nest app has been swirling around for the past hour and then telling me to try again in a few minutes. Is there an issue?

  • MannyBytes88 Manny vs. CCNP Enterprise + 360lbs 🏋🏻 (@MannyBytes88) reported

    Welp, I think @googlenest may be suffering an outage

  • io53ph Jojo ☀️ (@io53ph) reported

    @googlenesthelp nest is down. Can’t log in and doorbell not working. It’s a server issue?

  • FordEVFocus Sonny (@FordEVFocus) reported

    @luaninhAhhhhh @googlenest Since they took over years ago, it has been a useless piece of ****, google ruined nest

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