Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisGreenfield Chris Greenfield (@ChrisGreenfield) reported

    @googlenest Also, my Eufy cameras keep dropping out after every 5 minutes on my Google Home Hubs. This has been happening for the last couple of months, is there a fix for this? I’ve. Tried unlinking and re linking with no luck. The cameras load fine on the Eufy app.

  • NancyDickson NancyDickson (@NancyDickson) reported

    @googlenesthelp Thanks for the heads up. Mine are not working.🙁

  • raushel Mario Raushel (@raushel) reported

    @googlenesthelp What about the issue with Nest Detects / Yale locks going offline and never coming back on (unless you reset and re-add, which lasts about a day)?

  • nancydadzie Nancy Dadzie (@nancydadzie) reported

    @googlenesthelp Help please

  • jdlefort James LeFort (@jdlefort) reported

    @googlenesthelp 9 cameras offline.

  • SlayInvisible Slay Invisible (@SlayInvisible) reported

    @googlenest Is your severs down/updating like earlier in the year again? I dont have access to any of my cameras, no live feed, nothing and its been going on about 2 hours no and feels just like when the same issue happened in Febrary. Please tell us now.

  • Exployda SUGAR j. (@Exployda) reported

    @googlenesthelp Every other day there is a problem. Crap products.

  • Miner_Steve Steven Miner (@Miner_Steve) reported

    @googlenesthelp One camera is working fine, the other is having the blue spinning wheel. Very weird! This seems to be a monthly issue, get your act together.

  • JeeEnow Jee (@JeeEnow) reported

    @googlenesthelp I was wonder why my nest hello was showing offline!

  • jdlefort James LeFort (@jdlefort) reported

    @googlenesthelp Others still offline

  • 3rrorprone Rob B (@3rrorprone) reported

    @googlenesthelp I have recently purchased an outdoor and indoor camera. These have been added to an existing indoor camera. None of the cameras are able to connect to wifi. Error messages C229-C232 on multiple attempts. All firewalls have been turned off. Still no connection.

  • Benny39726570 Benny (@Benny39726570) reported

    @googlenesthelp I am planning to purchase the nest outdoor camera, the constant outage really makes me think twice before I make my decision.

  • EricTietje Eric (@EricTietje) reported

    @googlenest why is your service offline AGAIN? This is getting ridiculous. Remind me why I pay you again?

  • nancydadzie Nancy Dadzie (@nancydadzie) reported

    @googlenesthelp @johnsyouruncle My google home cameras & all are offline

  • Brivideoguy Brian (@Brivideoguy) reported

    Why did I just spend the last 45 min troubleshooting and resetting my @googlenest doorbell camera when I should have looked online that there was an outage. 😑😑😑

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