Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 2
Arlington Heights, IL 2
Plymouth, MA 1
Fruita, CO 1
Columbia, MO 1
Dodge City, KS 1
Atherton, CA 1
Nashville, TN 1
Portland, OR 1
Atlanta, GA 1
Staten Island, NY 1
Berthoud, CO 1
Brooklyn, NY 1
Edmonton, AB 1
Maple, ON 1
Richmond, BC 1
Phoenix, AZ 1
Columbus, GA 1
Painesville, OH 1
Ann Arbor, MI 1
Cibolo, TX 1
Bellport, NY 1
Aitkin, MN 1
City of Minneapolis, MN 1
Piscataway, NJ 1
Los Angeles, CA 1
Pisa, Toscana 1
Chandigarh, CH 1
Palo Alto, CA 1
Scranton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulWhitelegg Paul Whitelegg (@PaulWhitelegg) reported

    @googlenest Utter, utter garbage. Useless invention. Wish we’d never had one installed.

  • grok Grok (@grok) reported

    @tad303 @madebygoogle @googlenest Got it—ironic indeed that Google's AI fell short on their own Nest tech. Glad I could help clarify the Energy Shift opt-out. If it persists or you need more tweaks, let me know. Built by xAI to seek truth, not corporate lines.

  • tad303 Troy (@tad303) reported

    @grok @madebygoogle @googlenest The problem is grok googles ai answers this wrong. And I actually never made this type of account this just happend to pop up foelr the first time on my thermostat.

  • SentientTD TD (@SentientTD) reported

    Looking for alternatives to @googlenest because these cameras are ****. Pay for recording and half the time it just says video not available.

  • gogorichie Richard Lewis (@gogorichie) reported

    @WriteHandStat @googlenesthelp yup I'm seeing the same problem

  • Belbrion Belbrion (@Belbrion) reported

    Why is @googlenest camera so bad now? The old Nest Nest cameras were excellent. The new one gets it wrong so frequently that it is useless, even after pruning and training the photos for months.

  • JohnRoss290 John Ross (@JohnRoss290) reported

    @googlenesthelp @j3669 Having same issue. My internet/wifi is fine. My nest says it’s connected to the internet just fine but my actual Nest app shows it can’t connect to thermostat. Almost has to be the Nest servers. Internet working fine on my end.

  • SentientTD TD (@SentientTD) reported

    god @googlenest cameras are terrible. live feed? what's that? oh, you think you can view the live feed? hell nah, no live feed. but just on this one camera. even though it's close the wifi point. nope, nah, no live feed.

  • exPUNISHER KC (@exPUNISHER) reported

    @Google desperately needs a bundle suite of service in Canada YouTube premium $22.99 NEST aware plus going to $26 Google AI Pro $27 $76/mo and nest aware plus is kinda trash tbh. @Googlenest is the first to go tbh

  • ORLtragic Brian (@ORLtragic) reported

    @googlenest @madebygoogle Price gouging pricks. Cancelled and throwing every single Google product I own in the trash. 🖕🏻

  • __MarketMaker 𝕏 EDS 𝕏 (@__MarketMaker) reported

    @googlenesthelp hello, I'm having issues with the nest thermostat. It's not connecting to the app, and did a hard reset and now it's not finding any network to connect. Help.

  • StefanGreybeard Stefan Greybeard (@StefanGreybeard) reported

    @tom_weaver @googlenest They need all that Nest server capacity to generate AI slop.

  • coyoteman5 B (@coyoteman5) reported

    @googlenest really you're going to raise my yearly subscription $50 that really seems a little steep for a long time customer and it can't be due to tariffs since I already owned the product and Care **** affect Internet or monitoring but you use that excuse now

  • sdonline Stephen Daniels (@sdonline) reported

    Fresh from ******* me over by killing my thermostat then SELLING me one that does the same thing, now @googlenest are jacking my Nest Aware subscription 33% but giving me **** all extra benefit for the increase. 🖕😎🖕

  • Nirvana_F_Smith Nirvana Farhadi Smith (@Nirvana_F_Smith) reported

    As a loyal Nest user since before Google-it was fantastic, brilliant tech that just worked. But every year since the acquisition, prices skyrocket each year, for a service that has gone to ****! What are we paying extra for? Fix this! @GoogleNest! #NestAware #GoogleFail

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