Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • jamaicaka Jamaicaka (@jamaicaka) reported

    @googlenest They are no help. But thanks

  • SSwapnasheel Swapnasheel S (@SSwapnasheel) reported

    @googlenest something went wrong with the new nest thermostat. My google mini or nest mini can't control it. All are in the same Home (local LAN) and on same wifi. Can you please help?

  • bill_davies8 Bill Davies (@bill_davies8) reported

    I don't know where the fault lies but the connection between @Spotify and @googlenest is terrible. Constantly disconnects at the best of times but today I couldn't get it to play for hours.

  • MrRayNewman Ray Newman (@MrRayNewman) reported

    @NateDawg27 @googlenest It's down again.

  • MattCrivelli Matt Crivelli (@MattCrivelli) reported

    @googlenest @NateDawg27 Hi, i've got exactly the same issue

  • edwanderley Ed Wanderley (@edwanderley) reported

    @googlenest @alexthegreat98 Same problem here! But I'm from Brazil. Maybe it's not a coincidence...

  • bill_davies8 Bill Davies (@bill_davies8) reported

    @googlenest I didn't try any other music service. It would let me cast to my Nest Mini but not through Spotify Connect so I can only assume it was a problem on @Spotify end.

  • kyleau Kyle (@kyleau) reported

    @SpotifyCares @googlenesthelp trouble playing spotify on my Google home this morning! Works on all other smart devices. Have rebooted phone and Google home, logged out, flipped all breakers.. who wants to fix this one?

  • makauley Makauley (@makauley) reported

    @googlenest @oddxeye Also experiencing the same issue, have seen other tweets reporting the same thing, expect it's a Spotify issue as it seems to be localised to using the cast option in their app and everything has been reset @SpotifyCares

  • gerben Gerben Bouwhuis (@gerben) reported

    @googlenesthelp After I updated to 14.3 iOS and on any camera. Nest iq indoor and outdoor. Seems an issue with the push notifications

  • skellywheeze Wheezie (@skellywheeze) reported

    @googlenest Yes, still no luck, I instantly get the "sorry, something went wrong" error

  • bill_davies8 Bill Davies (@bill_davies8) reported

    @googlenest I tried clearing cache, unlinking Spotify, a factory reset.. All the classics. None of which helped. It is working now though. I've seen a lot of tweets from other users reporting the same issue this morning so I can only assume there was a bug.

  • rnbwpnt Aaron Goldblatt (@rnbwpnt) reported

    @googlenesthelp yeah. i've now been in chat support for my nest thermostat for over THREE HOURS. i'm now on agent #8, waiting for agent #9 and exactly zero of them have been able to help.

  • JAIISAMS Jason TheeStallion 🌒🌕🌘 (@JAIISAMS) reported

    @googlenesthelp They're actually useable today, but for some reason when we listen to anything from tunein, it almost sounds like it's broken. We tried this also with a Chromecast with no luck. Using the tunein app on my phone works great, and then when I cast it or use a voice command, its a no

  • chetstead Chet, Esq. (@chetstead) reported

    @oddxeye @SpotifyCares @googlenesthelp Same problem!

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