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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tampa, FL 1
Escondido, CA 1
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hesse 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Lisbon 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
London, England 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • aliceshcherbak
    Alice Shcherbak (@aliceshcherbak) reported

    wow @googlenest became absolute garbage. not sending us nest secure replacement as promised 2 months ago; wifi, cameras, doorbell turning off every 5 minutes, horrible customer service. WHAT HAPPENED???

  • BethanyNa007
    Bethany Everson Na🦓❤️🦓 (@BethanyNa007) reported

    @googlenesthelp I'm having issues even after factory reset. my case ID is [7-0365000030728]. Please help its my baby monitor.

  • JorritvAn44
    Jorrit van An (@JorritvAn44) reported

    @luminaire23 @googlenest Hi Sean, is the issue already solved? I have the same phone and experiencing the same.... Very annoying...

  • lizzygenard
    lizzygenard (@lizzygenard) reported

    @Google @googlenest although you are in my DMs thanking me for my patience on the issue you still haven’t fixed, negative press seems to light a fire better. PLEASE FIX MY ISSUE AND STOP DICKING AROUND

  • AliDav
    Alison Davies (@AliDav) reported

    @googlenesthelp I cannot log into my account even though I know the password is correct and the reset doesn’t work and I’m not receiving an email. Help!

  • KishnerPeter
    Jeffy Mac 🇨🇦 (@KishnerPeter) reported

    @googlenest @erikaarohans I'm at the exact same issue...super frustrating

  • ScarsOfSarcasm
    ศ₮རf ศཏฅศอ (@ScarsOfSarcasm) reported

    @googlenesthelp for last 3 days cameras are unpredictable. Going on and off. Help needed

  • abhiroopbhatta
    Abhiroop (@abhiroopbhatta) reported

    @googlenest It doesn't work consistently. Misbehaves. Yes this is the only issue as of now

  • warmlander
    Emil Karlsson #MakeSolo2Happen (@warmlander) reported

    @googlenest Yes, I’ve used the app for about a year without any problem

  • KathyMck1962
    Kathy mckenry (@KathyMck1962) reported from Reading, England

    @googlenesthelp hi please can you help! We’ve been trying to get hold of you for some advice but are finding it impossible to speak to someone!! Our nest doorbell isn’t working properly we can’t hear anything anyone at the door says ?? We have reset it but still the same !!

  • jchybow
    FSD Pilot 🇺🇸🛩🇺🇸 (@jchybow) reported

    @googlenest @googleNest thanks for the response, but this is a poor workaround, not a solution or an answer to my question. It would be a very simple switch to give your users the option to not send notifications for recognized faces. When can we expect this option?

  • martinsuchan
    Martin Suchan (@martinsuchan) reported

    @googlenest @warmlander I'm having the same problem. Hue app works workout problems, but cannot login in the Google Home app to meethue website.

  • MaxMM77
    Max M. (@MaxMM77) reported

    @AndroidPolice Mayhaps now @googlenest can take the time to fix the *** quality on wifi 🤔 Or their support line. I'd take either.

  • rpaulwilson
    R Paul Wilson (@rpaulwilson) reported

    One of the worst products I've ever bought was a @googlenest doorbell camera - overpriced hardware and if you don't use their expensive subscription, not fit for purpose. There are much better alternatives - do a little research and avoid nest products.

  • poisoned91
    Gustav Johansson (@poisoned91) reported

    @googlenest I had some problem with the connection so i removed philips hue frome the home app. And now i cannot add it again. I have a home mini.

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