Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• •傑夫• (@zapata_36) reported 3 minutes ago

  Hey @Google, "Two things aren't available. You might want to try setting them up again." FIX THIS BUG ALREADY. @madebygoogle @googlenest

• Heidi (@Original_Heidi) reported 6 minutes ago

  @googlenesthelp Blue light on the hello, no issue there

• Dominique Rock (@D_RockPR) reported 7 minutes ago

  @googlenesthelp do you have a UK contact number - having issues with our nest that aren't resolved by the online trouble shooting?

• Daniel Crane (@drcrane88) reported 13 minutes ago

  @googlenesthelp @Original_Heidi There are no lights at all on my IQ (presumably because it thinks / has lost connection to the Internet / Nest Server? The Hello Doorbell has no camera on (Green Light off) but the bell actually works normally (physically)

• 𝒯𝒶𝓃𝒶𝓎𝒶𖧵⁷ ⟭⟬ (@MAGICSHOPMYG) reported 18 minutes ago

  @googlenest i tried it still not working

• joel (@joeledmiston) reported 19 minutes ago

  @googlenest Ya, thing at first was being slow buffering in the middle of a bundle 12 times, then just would take forever to connect to an app or not connect at all. I tried a couple things, now it wont even show up as an option

• Ottavio (Otto) G Marasco (@OttavioGM) reported 21 minutes ago

  @googlenest But it does not help :)

• FamMD (@FamMD) reported 22 minutes ago

  @googlenest worse customer service ever. More than 4 hours spent in trying to sort out a faulty device return. Now I am being charged fir your mistakes. No help from anyone. Horrible

• joel (@joeledmiston) reported 25 minutes ago

  @googlenest For example, I almost always having a horrible time when watching CBS All Access through the chromecast. It's slow, bad quality and will often cut off connection in the middle of a show. I have this problem in other apps but mostly CBS All Access. I could rant on that app all day

• Erik Johnson (@WangChangBackup) reported 26 minutes ago

  @TomOB419 @googlenest No problem, Tom! I just thought you were cool, but it's fine.

• Carmello Siciliano (@casicilian) reported 30 minutes ago

  @googlenest No Bueno still has the same issue after a factory reset

• Daniel Crane (@drcrane88) reported 30 minutes ago

  @googlenesthelp One household is Sky Broadband, another is Virgin Media - both not working with the same error. Honestly ever since Google acquired Nest these products have been a nightmare reliability wise .. what have you changed?

• Reuben Bidez (@reubenbidez) reported 32 minutes ago

  @JordyEGNL @googlenest @GameSpot Experiencing the same issue. Everything looks normal in my Google Home app, but Spotify will not connect.

• Daniel Crane (@drcrane88) reported 36 minutes ago

  @googlenesthelp @Original_Heidi @googlenesthelp I have exactly this issue and error code at two different properties - so would be interested in the fix?!

• Justin Vance (@jlv1982) reported 37 minutes ago

  @googlenest @JordyEGNL Same issue here.

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