Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • hdwegirl Kristen Borruso (@hdwegirl) reported

    @googlenesthelp Is there an outage for Google Nest doorbells, mine has been offline since 1130 am this morning

  • Pyxaron Pyxaron (@Pyxaron) reported

    @googlenest I can force disconnect by pulling the power on the chromecast, but that's pretty inconvenient considering the TV is wall-mounted with the chromecast hidden behind it. Casting a tab or the desktop never causes this kind of issue.

  • delzhand Derek Adams (@delzhand) reported

    @googlenest Well, they work most of the time, so I haven't had a chance to try the sync command yet. Sometimes if I have to unplug a device and move it I'll run into the issue but I haven't needed to do that recently.

  • AKtech2021 AK (@AKtech2021) reported

    Hey @googlenest @madebygoogle you should update the website and just say that your google tv chromcast just support 2.4ghz ac wifi , or you have to fix the 5ghz wifi issue. The google tv was released on september 2020 and till now they cant fix the 5ghz bug

  • BartRoozendaal Bart Roozendaal (@BartRoozendaal) reported

    The first time I asked Twitter for help with my Nest thermostat E not setting up, @googlenest responded within 30 seconds. It was *almost* like they cared I now have *two* €200 bricks. They are silent since I told them I am in the Netherlands 🙄 #whatgives

  • vvnsings kodilichi. #endSARSnow (@vvnsings) reported

    @googlenest @googlenesthelp yooo your nest won't connect man. help me plz

  • Dustin_Dominiak Dustin Dominiak (@Dustin_Dominiak) reported

    @googlenest so @googlenest your product is terrible. Just charged for 3 hours put back on wall and says it needs to be charged. Its winter, my house is freezing, why can't your product work?

  • iambobmae iambobmae == ⚡🚗 + ⭐📡 + 🧢 (@iambobmae) reported from Stockton, California

    @googlenesthelp I'm having issue with my nest thermostat. it's not able to connect to my wifi. i follow a couple trouble shoot steps and it still not connect to my router. I've reset my router and the nest. please advise

  • Pyxaron Pyxaron (@Pyxaron) reported

    @googlenest This has been an ongoing issue for weeks, it's not a matter of rebooting. I really just need a way to make it cast like a normal tab and ignore the CBC Gem chromecast app-thing.

  • Dustin_Dominiak Dustin Dominiak (@Dustin_Dominiak) reported

    @googlenest Also @googlenest it's funny you mention wifi, as this thermostat can't find my wifi network. It says it can't find any wifi network, which is weird because the other 30 devices I have find/connect without any issue

  • whatupgangstas Adam (@whatupgangstas) reported

    @googlenesthelp - nest gen 3 won’t connect to my Wi-fi for weather etc - been working fine for a year... no change to networking ,is this an issue your end ?

  • DrConstanceWest DrConstanceWest (@DrConstanceWest) reported

    @googlenesthelp Ive been trying to get help from Nest support for more than a week - I own 27 devices! Can’t access them via app. App is nonfunctional on 3 mobile devices. Have sent numerous screenshots, hours on the phone. HELP!!😬

  • SkyWriterAz Sky Writer (@SkyWriterAz) reported

    @googlenest Only issue is what device to get next 🙈

  • au_tom_otive Tom Callow (@au_tom_otive) reported

    So, @googlenesthelp has identified a chip fault in my Thermostat display (installed new in November 2020). Rather than just sending me a new one stat (ha!) as it’s under warranty until 2024, it’s asking me to pay for a new unit. Seems a pretty poor policy! @shonaghosh @ruskin147

  • Brooklynwatch I am a real human in Brooklyn (@Brooklynwatch) reported

    @googlenesthelp Any problems in NYC? App not working.

Map Check Current Status