Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • djfernandos djfernandos 🇪🇨🇺🇸 (@djfernandos) reported

    @googlenesthelp having issues with doorbell cam. Suddenly went offline, no wiring changes or anything else. Checked house wiring and still has power to it. Please advise

  • The_Kodiak45 Your mom's prom date (@The_Kodiak45) reported

    @KOCOdamonlane @googlenest GET RID OF NESTS THERMOSTATS!! THEY ARE GARBAGE!! I REPEAT, GET RID OF NEST THERMOSTATS. also, you can open up the back and place a jumper between the R terminal and W to bypass and turn on your heater.

  • Steph_Holla Stephanie (@Steph_Holla) reported

    @googlenest what is going on? Woke up to error e73 and our heat was on did the suggestion & it’s not working?

  • elvissa Rebecca (@elvissa) reported

    @googlenesthelp I’m trying to keep my heat at 63 to help with the power situation in my home state of Texas but every time I change my Nest thermostat, the thermostat changes itself right back to 66. What setting do I have to tweak to change this?

  • EdouardAronson Edouard Aronson (@EdouardAronson) reported

    @googlenest it would be great that Google TV recommendations works also with medias server like Plex.

  • Einnovoeg Einnovoeg (@Einnovoeg) reported

    @googlenesthelp where can I get support? My home app doesn't allow me to login to any streaming service but netflix, and I don't have Netflix.

  • tranceboy00 Eddie (@tranceboy00) reported

    @googlenest If you thinking of buying a nest door bell and need tech support as you can’t access, don’t. The Twitter nest support got me to PM them. All the promises they done nothing to help. No calls. It cost me £80 to sort out via nest pro agent. Poor poor service

  • TheRealProcyon Célistine || TheRealProcyon 💖 (@TheRealProcyon) reported

    @googlenest it seems port 10001 and 10101 on the nest hub are open and they seem to interact. Also: anyone any ideas how to figure out what ******** is going on and what to do about it?

  • djfernandos djfernandos 🇪🇨🇺🇸 (@djfernandos) reported

    @googlenesthelp There no led light on so means there’s no power getting to it? We haven’t touched anything and everything else nest - related (thermostats / outdoor cams / screens) are working fine. It’s not a wifi network issue

  • Charlie101c charlie (@Charlie101c) reported

    @DarrenFox84 @googlenesthelp Hi Darren, did you get this sorted? Got exactly the same problem today

  • andrew_kalman Andrew Kalman (@andrew_kalman) reported

    @KOCOdamonlane @googlenest Gas heaters are the GOAT. Never have this issue.

  • andythuan_ Andy Thuan (@andythuan_) reported from Monroe, North Carolina

    @googlenesthelp @madebygoogle I downloaded the Nest app on my chromescast tv. Every time I login I get this error message. I changed my password, uninstalled the app and installed again, but still receiving error.

  • eve_eyre Eve Eyre 💜 (@eve_eyre) reported

    Anyone else had two different @googlenest product break in less than 2 years?? First it was our thermostat & now the doorbell is broken too 😡

  • Einnovoeg Einnovoeg (@Einnovoeg) reported

    @googlenesthelp I have a chromecast. The app has no option to add another streaming service. I've signed out uninstalled the app, reinstalled, etc and the issue persists. I'm trying to link Disney+

  • KllrDave New POTUS 🇺🇸...who ‘dis? (@KllrDave) reported

    @googlenest Need some help updating WiFi on my Protect units When I click start on the WiFi Connection in settings it just gets stuck trying to connect I’ve let it sit for as long as 15 minutes w no joy Tried different units too

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