Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • patriziobruno Patrizio Bruno 🌐 (@patriziobruno) reported

    @googlenest @ManishMiglani_ It's a shame you moves this in a DM. I'm having the same issue with a far simpler setup (only one home and only nest camera and hello on the network). I cannot add a newly bought nest iq camera indoor. I keep getting nc013

  • MelMadifer Emma (@MelMadifer) reported

    @MuchoInvestor @googlenesthelp I’ve had the exact same issue last night/this morning.

  • CraftBeerGuy1 CraftBeerGuy (@CraftBeerGuy1) reported

    @googlenest are their issues with your nest thermostat servers? My app claims there is no wifi connection however and it’s offline, however the hardware is connected and it’s operating as normal. Just can use my app.

  • ginafiore918 gina fiore (@ginafiore918) reported

    @googlenesthelp is there an outage right now for Google Home?

  • joannab_parody jb parody account 🕷#3.5% (@joannab_parody) reported

    @googlenesthelp Thanks. All resolved but it shouldn’t need me to resort to Twitter to find the help number .

  • 78Hughes Glyn Hughes (@78Hughes) reported

    @googlenesthelp HELP! need help with setting up family members! Invite wont send via the app? Just get a never ending spinning blue wheel?

  • DanGunpla Gunpla Dan (GunplaDan) (@DanGunpla) reported

    @googlenesthelp My Chromecast for Google tv has suddenly stopped working. When turning it on only the G appears on the screen and it doesn't proceed. I've tried to reset it but nothing happens. Same issue with other TV's and outlets. I've had it for 13 months. Disappointed.

  • DreSpacePDX Andrée (@DreSpacePDX) reported

    @googlenesthelp Hello I had purchased a google nest learning thermostat and had it installed in 2022. Within 2 months it stopped connecting to wifi. I’ve tried resetting device/ rebooting router but still cannot find a network. Help! This one is a dud.

  • CraftBeerGuy1 CraftBeerGuy (@CraftBeerGuy1) reported

    @googlenesthelp I think it’s ok, might have been a wifi issue

  • MuchoInvestor InvestorMucho (@MuchoInvestor) reported

    @googlenesthelp hi there. Can you help? My thermostat showed this morning that the device needed to shut down to restore battery and then went dead. Having plugged it into a USB source there’s no blinking light, indicating that it is recharging. What should I do? Thanks.

  • singerplanning Marc Singer (@singerplanning) reported

    @googlenesthelp I have three next in my home. One of my nests has been unable to find any Wi-Fi since Sunday. I have tried all of the trouble shooting steps including resetting the unit.

  • TweetsByDavis Davis (@TweetsByDavis) reported

    @googlenesthelp my google nest app won’t connect to my thermostat currently, are the servers down at the moment?

  • kelly_maitland Maitland '****' Kelly (@kelly_maitland) reported from Braco, Scotland

    Should I attempt to contact @googlenest for a 5th time this morning to try and resolve the problem with my thermostat and get cut off again, or just not bother 🙄

  • MuchoInvestor InvestorMucho (@MuchoInvestor) reported

    @googlenest hi there. Can you help? My thermostat showed this morning that the device needed to shut down to restore battery and then went dead. Having plugged it into a USB source there’s no blinking light, indicating that it is recharging. What should I do? It’s rather cold! TY

  • TRNasty Tim N. (@TRNasty) reported

    @googlenesthelp app been down for 15 min. Can’t log in.

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