Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Gourmetlawyer Walker L. (@Gourmetlawyer) reported

    @googlenesthelp I was just removed from all my devices in my home including cameras, thermostats, displays and homes. Help. I cannot add them back to my Google account and they are owned by another account

  • Ddogtown19 aloy (@Ddogtown19) reported

    @googlenest you suck. During a period where all of us are relying on home internet more than ever, your mesh system keeps disconnecting for no fking reason. Randomly for several times a day or maybe offline for as long as 6 hours. And no.its not the service subscribers fault.

  • SugaryTweet Sugarytweet (@SugaryTweet) reported from Houston, Texas

    @AskTarget so @googlenest doesnt have a fix for their nest audio issue. I am at target trying to return item that has insutance on it amd target cant find the policy. It's a brick at this point.

  • HolstineTori Tori Holstine (@HolstineTori) reported

    @googlenesthelp This started happening after about a month ago after a power outage. I purchased the thermostat around Nov 2020

  • Wenmigao Migao 米高 🇺🇸🇪🇺🇨🇳 **Boosterized** (@Wenmigao) reported

    @charlietpiper @googlenesthelp This is a hardware issue, and @Googlenesthelp knows that. I have tested with Echo dot & my Bluetooth speaker in the same location, and I have tested Google Nest Hub in another part of the house to speaker in same location. Works perfectly, no stuttering. B-tooth in Mini stinks.

  • don_lap15 Don Curtis Jr. (@don_lap15) reported

    @googlenesthelp I completed a restart of the doorbell with no success. Still getting the same error

  • dadmask Fine, Great (@dadmask) reported

    Which cloud provider is having an outage? My @googlenest is sorta working and I can’t sign into the @volvocars app.

  • mattykim81 Matthew Kimberley (@mattykim81) reported

    @googlenesthelp hi please help me for over a week now my best won't connect to the wifi I've done everything and followed all your steps too ie reset restart router plus other ideas it just doesn't pick up wifi anymore please help. My girlfriend struggles up stairs .

  • _pmcd_ Patrick McDonagh Fan Account (@_pmcd_) reported

    @jdetle @googlenest @googlenesthelp I spent a few hours getting homebridge back up and running in my kube cluster only to find out that homebride-nest-cam also doesn’t support the new cameras yet. I should have returned this thing as soon as I found out about this issue

  • tobyharriman Toby Harriman (@tobyharriman) reported

    @googlenesthelp Yes, I still feel like I get a hundred "people seen" every day and would like this looked into. I like keeping notifications on for potential "real" people, but this is just not working.

  • charlietpiper Charlie Tamara Piper (@charlietpiper) reported

    @Wenmigao @googlenesthelp So shameful that they just won’t fix this or give folks their money back for a problem that they refuse to address otherwise.

  • matrig1977 Matt (@matrig1977) reported

    @googlenesthelp my nest thermostat keep going offline despite internet connection being fine, tried reset, tried network reset and still issues!

  • WxBrianD Brian Donegan (@WxBrianD) reported

    @trophyguy @googlenest I keep the thermostat at 62 during the day but turn it down to 60 at bedtime. I can’t imagine what my heating bill would have been if I kept it at a more comfortable temperature.

  • iSmitty12 Andrew Smith (@iSmitty12) reported from Akron, Ohio

    @andrewrunsalot @googlenest It’s not that I have to set **** up again… it’s that now everything has errors when I do. So nothing is connecting and working.

  • natehowe Nathan Howe (@natehowe) reported

    My kids look so much like my wife that our Nest doorbell cam usually recognizes each of them as her. Is it bad facial recognition software, or is she just really good at manufacturing copies of herself? @googlenest

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