Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • mops_de DeMops (@mops_de) reported

    I have error when trying to connect Philip hue to google assistant, also “something went wrong”, what can I do @googlenest

  • Lauren76821 Lauren (@Lauren76821) reported

    @googlenest when I play cast Spotify from my phone to my nest it skips each song in a playlist after 1-2 seconds. Doesn’t do it when playing on my phone. The connection is good. Can you help?

  • digital_kungfu Vuong Pham a bit salty. Doing the needful (@digital_kungfu) reported

    @RobSteele @googlenest Totally cool. But too bad the kids also have cellular antennas.... :-)

  • lindestevens Linde (@lindestevens) reported

    @StoolAtTheEnd @googlenest Is this fixed? I have the same problem

  • Quickbeam_ Anthony Peters (@Quickbeam_) reported

    @googlenest unfortunately these steps haven't worked, i have now tried on both the android and ios google home apps, on the android app when trying to link it states almost instantly the same error message >>

  • bacarumble Bacarumble (@bacarumble) reported

    @googlenesthelp is your chat online not working? Every time I go to submit it tells me something went wrong but doesn’t actually tell me what went wrong 🙄. I’m getting really frustrated with these products! I need to get in contact due to the THIRD failure of our IQ outdoor 😠

  • McConnortock Connor 🔍👀 (@McConnortock) reported

    @googlenest Actually no this is a distinctly Peacock issue, my other apps usually work with varying degrees of dependability

  • The_Hogans John Hogan (@The_Hogans) reported

    @googlenesthelp Can you help me please? My internet network has been cut off and will not be available for the next 3 days. Will my Nest thermostat still work as I need heating and hot water

  • Lauren76821 Lauren (@Lauren76821) reported

    @googlenest @SpotifyCares is this an issue with Spotify?

  • shillink £ord $hillink of OK;LG (@shillink) reported

    @Lauren76821 @googlenest Same problem for me too. Spotify was down for a while but is back on. Now I can’t cast to my Nest without it skipping every song.

  • Quickbeam_ Anthony Peters (@Quickbeam_) reported

    @googlenest Hey google, sure im trying to re-connect my philips hue account with my google home account and after various troubleshooting continue to get the error message " couldn't update the settings, check your connection" do you have any additional troubleshooting steps?

  • mooneternal_ Adam Daniel (@mooneternal_) reported

    Not to mention none of this is actually my problem but its for my mom. Like wtf are you trying to pull on customers like this @googlenesthelp #dobetter

  • paulogdin Paul Ogdin (@paulogdin) reported

    @googlenesthelp hello my nest shows up a fault W5 and will no longer connect to my WiFi..please help I have tried everything on the help pages

  • THOMLS THOM✌🏼 (@THOMLS) reported

    @googlenest It’s okay, think Spotify is down when playing on Google/Alexa but the wonderful @Hudski79 suggested I connect my phone by Bluetooth instead and it’s working

  • turtle9377 S (@turtle9377) reported

    @googlenesthelp Worst customer service and product ever. I have been working with support since last FRIDAY. No resolution.

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