Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Greenaway (@jgreenaway01) reported@googlenesthelp Hi there - I’m experiencing a timing issue with thermostat/boiler which has nothing to do with scheduling. Turned the ‘learning’ toggle to off to no avail. Any advice please? Thank you
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Chad (@calemke0886) reported@googlenesthelp having issues with my nest connecting to wifi/locating wifi. It was connected for about 5 months then lost connection 2 months ago and hasn’t been able to locate it since. I’ve reset the network and all the settings. Tried to enter the network... help please.
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Thomas MacDonald (@eidolonblade) reported@googlenesthelp Hey, "play white noise" stopped working over here. Are you seeing an outage? Seems like it hit people on reddit too.
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ElPiTtoTtE 4.0 (@lapingajarocha) reported@googlenest I did reboot the device... I set it up again.. and didn’t work.. I also tried in my other 5 devices and they womt work... so I thought it was down or something
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Willis Bretz (@willisbretz) reported@Kurtiejax @googlenest How did you fix it? I’m having the same issue.
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Robin Parker (@robinfparker) reported@googlenesthelp ambient sounds such as white noise not playing across all google home devices - when is a fix due as our baby sleeps a lot better with these!
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mark cuts the ham (@jmark61) reported@googlenesthelp lost my WiFi. Have tried all trouble shooting fixes. Still no luck. Help.
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Sid (@sidksuri) reported@googlenest the mini doesn't have an audio out (the echo dot does). Bluetooth streaming to external speakers on the mini sucks (both old and new). Terrible jitter and skipping. Aaand you killed chromecast audio. It's almost as if you want me to leave your eco system.
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Alan Jones (@Anjones513) reported@rldelysium @googlenest I’m having the same issue. Rebooted everything and still wouldn’t work. Lights up like it’s going to work then stops responding.
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Ben Roodman (@BRoodman) reported@googlenest I was prompted to update to the Christmas doorbell theme and an hour later my Nest Hello was offline and bricked. Flashes green. Won't factory reset.
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nickstoy (@nickstoy) reported@googlenesthelp I bought 5 Nest Hub displays for Xmas. For some reason, only 2 of them have a French display. I’ve setup the bilingual audio assistant, and that works. I really need the visual to be in French. Help??
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George Dawli (@georgepdawli) reported@googlenest @lapingajarocha It's affecting all google homes. Not working on a gen 2 and a nest mini over here
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Jenny 🦇💫 (@JennyLeighSteel) reported@isrobgel @kissoff_matt @googlenest Not working for me either!!
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Guillem Roca (@6uillemRoca) reported@googlenest Thanks! Report submitted. Hope the issue gets resolved soon.
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Matthew Berry (@kissoff_matt) reported@googlenest, I've already seen a couple of others complaining about white noise not working but just to add to the comments it's currently not working on any of my 4 devices. I'm in the UK.
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