Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1
Franklin, TN 1
Brentwood, CA 1
Ashburn, VA 1
Birmingham, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • bryde09 Bryde (@bryde09) reported

    @googlenesthelp Thank you can this be called from the uk? It’s an issue with routines on nest mini. They worked fine and now don’t, I used them as an alarm with a set time to come on. Tried rebooting, creating new etc no luck

  • papaskia Justice Kyei (@papaskia) reported

    @googlenesthelp I'm having an issue with my Nest Thermostat. It has suddenly disconnected from the WiFi and won't reconnect

  • indreshkumar_s indresh kumar (@indreshkumar_s) reported

    @googledevs @Google @googlenesthelp I can’t get my airpods to work wid GMeet.Thy're workin f9 on all apps on my Windows 10 computer,Youtube & mic works fine on recorder. Evn whn I chnge sound settings to select airpods as mic & headphone device, I can't hear anything. Plz help?

  • LondonHayden1 LondonHayden (@LondonHayden1) reported

    @googlenesthelp getting a little tired of camera is off and then having to manually switch on again. Very bad for security.

  • johnsysc CharlotteJ🌻💫🌈 (@johnsysc) reported

    @googlenest why is my Nest aware not working even though I’ve subscribed?

  • Pippa_Rowson Pippa Rowson (@Pippa_Rowson) reported

    @googlenesthelp My 6 month old nest thermostat will not connect to the internet. Other devices fine. I have followed all your trouble shooting steps: none have worked. Please help! Thx

  • narkovian Nαɾƙσʋιαɳ💙 (@narkovian) reported

    @googlenest @SeanSlater Media alarms don't work in the UK unless you change the persona to US English on all devices. This means losing voice recognition and having to put up with the wrong accent. Please fix it.

  • MizSiriO Siri (@MizSiriO) reported

    What Kafka-esque hell is @googlenesthelp nest support? My office is 80 degrees and getting hotter and I can't log into the nest account to turn it down. To get assistance via the web I need to log in to the account. The chat help is down.

  • 404009457L 樱樱桃🍒 (@404009457L) reported

    @googlenesthelp Green light is gone while offline. We'd installed this doorbell for only 2 months. And this issue started from 12 pm yesterday.

  • elgabito Kyle (@elgabito) reported

    @googlenesthelp English. Yes uninstall didn’t help. Assistant: 1.9.2.0109 Home: 2.36.113

  • narkovian Nαɾƙσʋιαɳ💙 (@narkovian) reported

    @googlenest @mattsmithysmith As we are now nearly a year on from this post and the 2nd Gen Nest Hub has the same problems - when will we see a fix?

  • B0ILERMAN BOILERMAN Heating/Gas Services (@B0ILERMAN) reported

    @googlenesthelp can someone contact me I am now fed up with chasing you lot and being either transferred or hung up on so far your after sales have been appalling and I am considering stopping installation of your products. If this is how the installer is treated. Poor customers.

  • sricher007 Sylvie (@sricher007) reported

    @googlenesthelp Hi there, thanks for the follow up. Everything seems to be working fine. I suspect we were having some internet issues at the time with our provider causing the nest to go offline intermittently.

  • danmiser Dan Miser (@danmiser) reported

    @googlenest might be the worst product line in history. New thermostats will not appear in the old Nest app, forcing you to use a crappy Google Home instead. Nest devices not appearing in Nest app. Great work, all!

  • Dobby_1979_ James Davis (@Dobby_1979_) reported

    @googlenesthelp Hi. My doorbell and iq outdoor camera went offline. I turned my router on and off, the doorbell has come back online but the camera is staying offline. Some help please.

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