Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 1
Novi, MI 1
Olympia, WA 1
Balham, England 1
Plymouth, England 1
Finchley, England 1
Dallas, TX 1
Orangeburg, NY 1
Birmingham, England 1
Orange Park, FL 1
Tower Hamlets, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • sidksuri Sid (@sidksuri) reported

    @googlenest the mini doesn't have an audio out (the echo dot does). Bluetooth streaming to external speakers on the mini sucks (both old and new). Terrible jitter and skipping. Aaand you killed chromecast audio. It's almost as if you want me to leave your eco system.

  • ronnyek Weston Weems (@ronnyek) reported

    @googlenest if you can't fix the constant issues with devices dropping off WiFi and being unable to reconnect... I'm kicking all my best devices to the curb. Been through all the troubleshooting.. have separate aside and tried both bands. No problems with any other devices at all

  • sahar_xox sahar (@sahar_xox) reported

    @googlenesthelp My nest mini isn’t playing any ambient sounds - I sleep with rain sounds on every night but today it doesn’t seem to want to play any ambient sounds - I have tried everything i could think of but it is still not working

  • lapingajarocha ElPiTtoTtE 4.0 (@lapingajarocha) reported

    @googlenest I did reboot the device... I set it up again.. and didn’t work.. I also tried in my other 5 devices and they womt work... so I thought it was down or something

  • kissoff_matt Matthew Berry (@kissoff_matt) reported

    @googlenest, I've already seen a couple of others complaining about white noise not working but just to add to the comments it's currently not working on any of my 4 devices. I'm in the UK.

  • rldelysium Ryan Lenny (@rldelysium) reported

    @googlenest Google Ambient sounds seems to be down on all home devices. Works on phones, but nothing else.

  • BenShaw Ben Shaw (@BenShaw) reported from Aldbury, England

    @googlenest ambient sounds seems to be down for us? Is this a wider issue?

  • calemke0886 Chad (@calemke0886) reported

    @googlenesthelp having issues with my nest connecting to wifi/locating wifi. It was connected for about 5 months then lost connection 2 months ago and hasn’t been able to locate it since. I’ve reset the network and all the settings. Tried to enter the network... help please.

  • isrobgel LB (@isrobgel) reported

    @kissoff_matt @googlenest Not working for me too in the USA. Tried it on my home mini. Please help! I have a 4 month old that's struggling to nap without this

  • eidolonblade Thomas MacDonald (@eidolonblade) reported

    @googlenesthelp Hey, "play white noise" stopped working over here. Are you seeing an outage? Seems like it hit people on reddit too.

  • rldelysium Ryan Lenny (@rldelysium) reported

    @googlenest Appreciate the direct help, but I believe it's a wide spread issue. Hub devices will display a black screen with nothing happening, home/minis will flash a few times without anything happening either. We tried 90min ago, still not working now either.

  • dhay55 David Hay (@dhay55) reported

    @googlenesthelp I’m having the same issue. One of my thermostats is acting up. Will not recognize my WiFi and Keeps trying to tell me my wiring has changed (it has not). It’s becoming a real problem with winter coming.

  • fabio_fdz The Childish Fambino 🕴🏼 (@fabio_fdz) reported

    @digWHICH @googlenest The problem was never fixed. I used air play from my iPhone. NBC Sports App on the new google chromecast does not work.

  • JennyLeighSteel Jenny 🦇💫 (@JennyLeighSteel) reported

    @isrobgel @kissoff_matt @googlenest Not working for me either!!

  • nickstoy nickstoy (@nickstoy) reported

    @googlenesthelp I bought 5 Nest Hub displays for Xmas. For some reason, only 2 of them have a French display. I’ve setup the bilingual audio assistant, and that works. I really need the visual to be in French. Help??

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