Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • debbielawley Debbie Lawley #FBPE 🇬🇧🇪🇺 (@debbielawley) reported

    @googlenesthelp The issue started yesterday evening when I completely lost access to the Nest App. It started working last night eventually but the icon flicked orange for hot water and then went grey. I cant get it to work. Same on thermostat. Uk

  • goody2sues Susan Ogden (@goody2sues) reported

    @googlenesthelp This still isn’t sorted. Still no emails arriving with verification codes meaning I can’t login on the app.

  • xoxo84962392 xoxo (@xoxo84962392) reported

    @goody2sues @googlenesthelp The support team are suppose to be helping out but they're not doing their job honestly it's bad, it was a long wait for me when my Instagram got locked for no reason but all thanks to Nesthacks on instagram they helped me fix and recover my locked account within few minutes

  • CameraA400 madness multiverse mum🐙 🏴‍☠ 🏳️‍🌈 🇺🇦 🌻 (@CameraA400) reported

    @googlenesthelp why so hard to connect? I've checked everything and the new thermometer still says offline.

  • Talenteduser Venture Crapital Liar (@Talenteduser) reported

    @googlenesthelp Didn’t need to do all that it was your end that was the problem…

  • PRH75 Peter (@PRH75) reported

    @cotywithaT_ @googlenest @googlenesthelp still not working

  • DavidPa41252023 Dave P (@DavidPa41252023) reported

    @googlenesthelp Hiya - Its an Iphone xr with the latest ios update. Like i mentioned all notifications were working fine till yiur system crash yesterday & had been for over 12 months. Yeah activity zones set up & all notifications on.

  • drewplaysdrums Drew (@drewplaysdrums) reported

    Why is @Google Home so bad? I'm a refugee from HomeKit that never give notifications, but at least the cameras would properly connect... I've somehow regressed with @googlenest...

  • kovo_one ✌ kovo_one✌ (@kovo_one) reported

    @googlenesthelp hi, how do sign in the NEST app on my chrome tv, i normally sign in with google acc and there is only option sign in with email and password. ???

  • ShawnRoberts9 Shawn Roberts (@ShawnRoberts9) reported

    @googlenesthelp Yeah, everything is back up and running. Once I realized that my camera would not open on my phone or my computer along with my iPad in the living room, then I knew it was your issue and not mine.

  • shaunat94 Shaun Tittle (@shaunat94) reported

    @googlenesthelp hello, my cameras cant replay any recordings it has done…is this down or anything i can do? It just plays the sound but the picture is frozen. Thanks in advance

  • mx2ei1 Matthew Mattei (@mx2ei1) reported

    the @googlenest thermostat is terrible. Change my mind

  • mottach Carlos Motta (@mottach) reported

    @googlenesthelp My 8 months old Nest Thermostat stop detecting the WIFI (any of them). Could you help me?

  • arcanjo Rafael Almeida (@arcanjo) reported

    @googlenesthelp I am a problem with my nest thermostat 3rd gen that can’t connect to Wi-Fi, out of nowhere. I have tried all troubleshooting on the w5 page, with no luck. It seems like a common issue, since I found lots of people with the same problem. What can be done?

  • CarrickBrett Brett Carrick (@CarrickBrett) reported

    Wow. @googlenest app on iOS is sooo buggy.

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