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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Morton Grove, IL 1
Boston, MA 1
Federal Way, WA 1
Riverside, CA 1
Barnet, England 1
Geneva, OH 2
Des Moines, IA 1
Portland, OR 2
Anchorage, AK 1
Shrewsbury, England 1
Winchester, TN 1
Miami, FL 2
Stockton, CA 1
Campbell River, BC 1
Albany, NY 2
Madison, WI 1
Minneapolis, MN 1
Atlanta, GA 2
Enfield Town, England 1
San Antonio, TX 2
Mammoth Lakes, CA 1
Wappingers Falls, NY 1
Little Elm, TX 1
Borough of Bryn Athyn, PA 1
Daytona Beach, FL 1
Perry, OH 1
Elgin, IL 1
Marquette, MI 1
Walsall, England 1
Cicero, IL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • PMad99
    Mike (@PMad99) reported

    @googlenest hey can we please fix Familiar Face Detection? Its been the worst in its class by FAR for too many years! I have to correct it every single day. Its AWFUL!

  • Prabhnoor0007
    Prabhnoor Singh (@Prabhnoor0007) reported

    @googlenesthelp @suzfly Hi. I need help with my nest thermostat

  • NHNTweets
    Nigel Hobden (@NHNTweets) reported

    @googlenesthelp I'd prefer to keep this public so others can learn from the issue, the simple fact is Google have dropped the ball on the Hot Water side of the options in Home, scheduling isn't possible whether new or existing which makes it absolutely useless to switch form Nest to Home

  • KariArayot
    KariArayot כארי (@KariArayot) reported

    Since @Google tookover @googlenest the service is garbage.

  • MarciaC40558
    Marcia Cooper (@MarciaC40558) reported

    @looplunchrun @googlenesthelp Faced the same problem; TysonNerd1 on X solved it.

  • brycdavis
    Bryan Davis (@brycdavis) reported

    @googlenesthelp I did and was ZERO help. Just make gemini work.

  • lufitoom
    Lufifi (@lufitoom) reported

    @googlenesthelp You might want to update your service status. Thousands are reporting not being able to connect via app or login. Reddit and Downdetector going crazy.

  • EdPiotrowski
    Ed Piotrowski (@EdPiotrowski) reported

    @johncu71 It’s a ring camera in night mode. @googlenest still far better but sucks that they don’t have time lapse like they used to. When will those capabilities return Google?! Please fix it!

  • Jared4692002
    Jared (@Jared4692002) reported

    @googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.

  • Gargen123
    Robert E. Loser. (@Gargen123) reported

    @zerohedge @googlenest @Google I’m sure people constantly trying to login didn’t lock it or anything. Come on.

  • Von_der_Land
    brn (@Von_der_Land) reported

    **** you @googlenest Your hardware continues to be a piece of something less than **** that it makes actual **** more valuable. @GoogleWifi1 I am going to keep posting the same thing everyday and time this piece of **** breaks down for no reason.

  • jordank925
    Jordan (@jordank925) reported

    @googlenest Why is your **** down? Reddit confirms this is all over North America.

  • oneofmany654
    Lisa Jensen (@oneofmany654) reported

    @p_e_a_c_e5566 @MAGABarbie317 @googlenest Sure that's why the CW didn't try and get any as they did in the Guthrie case... John was killed inside the house and then they threw him outside like trash.

  • janetj100
    Janet Vuksta James🇺🇸 (@janetj100) reported

    @googlenesthelp my cameras show live in the Google home app but upon selecting them, they just spin and black! I’ve rebooted router, phone, reinstalled app! Any help would be appreciated!

  • Jelly4lover
    JMB 📚🖍🍓 (@Jelly4lover) reported

    @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house

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