Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • ZweihanderRPG DANIEL D. FOX (@ZweihanderRPG) reported

    @googlenesthelp We use Nest cameras for our front door, and our two children's rooms as a baby monitor. Our two Nest cameras have been down, but our Nest doorbell is working again. Was this a firmware error? Please help me understand what happened. We haven't changed our wireless.

  • sylk sylk (@sylk) reported

    @googlenest So maybe eventually but I wasn't going to ping the help desk until I finished the standard recommendation list. :)

  • hesselbom Staffan Hesselbom (@hesselbom) reported

    A bit disapointed on @googlenest Audio since it seems kind of bad sound wise. Wanted to change to a new system since @Sonos has gotten really, really crappy lately. One of my biggest misstakes to buy. Need a new solution for my music at home.

  • MatthewRideout Matthew Rideout (@MatthewRideout) reported

    @googlenest It heats up in the morning, and by 10am turns itself back down to a lower temperature, and every day I have to turn it back up once I realize it's cold inside. I walk by it regularly. I've never noticed a home or away status.

  • stuartpowers48 Powers87 (@stuartpowers48) reported

    @googlenest It’s down again today. I pay a monthly subscription. I@need some credit. This is ridiculous

  • TheWarpness Warpness (@TheWarpness) reported

    @googlenesthelp Yes, resetting the camera worked. Thanks. Would be nice great if we could get a notification when the system goes down and comes back up.

  • alex_diblasi Di Blah Cee (@alex_diblasi) reported

    @googlenesthelp Hello! My nest thermostat cannot find or connect to my wifi network. Troubleshoot help? Thank you

  • mntnbikerbw bill williams (@mntnbikerbw) reported

    @googlenesthelp Rebooted internet first, then doorbell. Still not working. I will try the factory reset when I get home.

  • skyboy216 XC (@skyboy216) reported

    @googlenesthelp @Google @googlenest You guys have the worst customer service. I’ve been trying to get a refund of a charged you made by “mistake” for over a week and you haven’t solved it yet. This is how you make money? Stealing from customers?

  • clogicca Steven (@clogicca) reported

    @googlenest [Boop from google nest mini] there is a reminder for Steven .. hey google what's the reminder? .. you have no notifications 🙄👎🙃 wtf did you guys do? another couple of updates and maybe it will be useful eh, lol

  • kevinslawinski Kevin (@kevinslawinski) reported

    @googlenest I think this started with the cutover to YouTube Music. I don't remember it being an issue on GPM. I don't currently use other music streaming services

  • RomansProp Chris Orr (@RomansProp) reported

    @McCulloch1928 @googlenesthelp I am having the same issue here. In the US and have reinstalled the app as well

  • andysc09 andymadf1 (@andysc09) reported

    @googlenesthelp I've stayed with the same supplier but have a new updated modem. The issue started previous to the new modem.

  • Navinprakaash Navin (@Navinprakaash) reported

    @googlenesthelp getting m15 error repeatedly on trying to setup up my new Nest Learning Thermostat.

  • MichaelEve92 Michael (@MichaelEve92) reported

    @googlenesthelp hi there, Apple Music doesn’t seem to show in my app, anyway to fix this? Thanks! :)

Map Check Current Status