Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
London, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • bnstnr Ben Steiner (@bnstnr) reported

    @googlenest Is there any way I could finally get my broken Nest speaker replaced? I still have an open ticket, and was promised a replacement right before the pandemic happened.

  • derekmski derekmski (@derekmski) reported

    @googlenest Seems like a Google Assistant problem to me because it's doing it with assistant on my phone as well

  • KishnerPeter Jeffy Mac 🇨🇦 (@KishnerPeter) reported

    @googlenest @erikaarohans I'm at the exact same issue...super frustrating

  • rpaulwilson R Paul Wilson (@rpaulwilson) reported

    One of the worst products I've ever bought was a @googlenest doorbell camera - overpriced hardware and if you don't use their expensive subscription, not fit for purpose. There are much better alternatives - do a little research and avoid nest products.

  • JorritvAn44 Jorrit van An (@JorritvAn44) reported

    @luminaire23 @googlenest Hi Sean, is the issue already solved? I have the same phone and experiencing the same.... Very annoying...

  • DisneyTalk101 The Disney Dude (@DisneyTalk101) reported

    @googlenesthelp do you guys offer a satisfaction guarantee? If so I’d like my money back. Nothing but problems with my nest cam since I installed it on Monday. (Yes it has power and full wifi) the latest problem is it has stopped sending me notifications.

  • thomas_santana7 thomas (@thomas_santana7) reported

    @googlenest @warmlander hey, i'm having the same problems, there is a white and empty page when i try to match my Philips Hue to my Google Home App. Hue app works normally and its my first (and bad, so) utilisation of G Home Thanks !

  • AliDav Alison Davies (@AliDav) reported

    @googlenesthelp I cannot log into my account even though I know the password is correct and the reset doesn’t work and I’m not receiving an email. Help!

  • ScarsOfSarcasm ศ₮རf ศཏฅศอ (@ScarsOfSarcasm) reported

    @googlenesthelp It started happening 3 days ago and when every camera at home started going down. I rebooted my access point - nothing. Bit next morning more or less every camera came back. But still off when I access my cameras the app says the camera is not connected to wifi

  • Sandra2016K Sandra (@Sandra2016K) reported

    @googlenest I think the problem is @tweethue since other partnerapps (Neato, Bosch & Honeywell) do connect in the Google Home app. I'm trying to connect a already installed device in the Google Home app and it keeps on giving this not working webpage. So its impossible to connect to Hue.

  • RedMiracleFish Fortune Telling Fish (@RedMiracleFish) reported

    @sleighttrickery @googlenest Smart life had a server error yesterday, if that helps

  • moeffju a pretty they/them catgirl (@moeffju) reported

    @googlenest It's a fully managed multi-AP multi-WAN setup, main uplink is a 1G fixed line, fail over to LTE. I'm afraid the normal consumer setup script won't help here :)

  • AnthonyRDeSilva Anthony R De Silva (@AnthonyRDeSilva) reported

    @googlenesthelp @lucy18834133 My Hello has been offline time around 10am, I've rebooted my router and have no idea why. Power is there as it dings when you press it, but it's not connecting to my WiFi

  • moeffju a pretty they/them catgirl (@moeffju) reported

    @googlenest No network issues, network is enterprise grade and unchanged. Rebooted all devices, reset the Nest Mini multiple times. Some mDNS issue I suppose.

  • martinsuchan Martin Suchan (@martinsuchan) reported

    @googlenest @warmlander I'm having the same problem. Hue app works workout problems, but cannot login in the Google Home app to meethue website.

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