Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Michel
(@michelalangello) reported
Having lot of trouble trying to unlock my @googlenest system. Being waiting for hours and no reply from the customer service. #feelingfrustrated #help #googlenest
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Daniel Crane
(@drcrane88) reported
@googlenesthelp One household is Sky Broadband, another is Virgin Media - both not working with the same error. Honestly ever since Google acquired Nest these products have been a nightmare reliability wise .. what have you changed?
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Erik Johnson
(@WangChangBackup) reported
@TomOB419 @googlenest No problem, Tom! I just thought you were cool, but it's fine.
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•傑夫•
(@zapata_36) reported
Hey @Google, "Two things aren't available. You might want to try setting them up again." FIX THIS BUG ALREADY. @madebygoogle @googlenest
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Daniel Crane
(@drcrane88) reported
@googlenesthelp Yes, correct. No the password is not incorrect! I've literally logged in to my router and am staring at the password. I've disjoined my phone from said WiFi and re-joined it .. again without issue!
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Daniel Crane
(@drcrane88) reported
@googlenesthelp @Original_Heidi @googlenesthelp I have exactly this issue and error code at two different properties - so would be interested in the fix?!
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Daniel Crane
(@drcrane88) reported
@googlenesthelp Yes - Nest App shows both as offline - same issue on both (after rebooting router and cameras). I have tried to hit the cog and rejoin to WiFi - just get code NC006(3.10)
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Carmello Siciliano
(@casicilian) reported
@googlenest No Bueno still has the same issue after a factory reset
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Justin Vance
(@jlv1982) reported
@googlenest @JordyEGNL Same issue here.
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joel
(@joeledmiston) reported
@googlenest For example, I almost always having a horrible time when watching CBS All Access through the chromecast. It's slow, bad quality and will often cut off connection in the middle of a show. I have this problem in other apps but mostly CBS All Access. I could rant on that app all day
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𝒯𝒶𝓃𝒶𝓎𝒶𖧵⁷ ⟭⟬
(@MAGICSHOPMYG) reported
@googlenest yes help me 😡
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Heidi
(@Original_Heidi) reported
@googlenesthelp Blue light on the hello, no issue there
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joel
(@joeledmiston) reported
@googlenest It connects now, still slow, but that could be slow internet. I have a question though. Do these things time out like phone chargers? I've had this for a year. Is it time already to get a new one?
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jopao
(@jopao_) reported
Can’t cast Spotify to my Nest devices @googlenest 😩 fix this pls
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Carmello Siciliano
(@casicilian) reported
@googlenest So it did not, I tried on my gen1 chromecast and everything is fine, I believe the one not working is gen2 it's round and red. I can try a factory reset later today.