Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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☁️ Shane Milton says #BlackLivesMatter
(@Jaxidian) reported
@ArtemR @googlenest I rarely had this problem with the original wired Hello doorbell but the newest doorbell always does this at between 20-300 seconds. With the old one, it would almost always be fine for the hours I kept it on when waiting for deliveries while working.
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Mark White
(@MarkWhi55704008) reported
@googlenesthelp I seriously hope you guys get sued so badly you all lose your jobs. Actually yeah, I do need support. Could you tweet me and unbiased list of the thermostat you ***** actually use in your own homes. Because it’s clearly not this piece of ****.
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RPA CRE
(@RPAThree) reported
@googlenesthelp Thanks for the reply. So the issue was I had to remove all my other nest apps bc they were connecting to a Spectrum router at 5ghz and I had to start with the connect on 2.4 for the lock then re add all the other nest apps.
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Kathryn
(@KathrynWPU16) reported
Thought my @googlenest thermostat would help me save money but it’s only been screwing me over and my bill has been higher than ever because it just does whatever it wants 🫠🫠🫠🫠🫠
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Yes Him
(@LordSmalmighty) reported
@googlenesthelp Hey guys, my Nest speaker keeps getting disconnected (bluetooth) from my Windows laptop. About 5 times a day. Help please?
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Mark White
(@MarkWhi55704008) reported
@googlenest Fix your ****** ******* god damn ******* ******* product. And fix your ******* fake review stacking going on online. I don’t sleep well because of your ******* app. I don’t get put in a good mood because of your app, and your ******* **** is ****
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KT
(@_Cro_Magnon) reported
@googlenest spent three hours with google support to fix my nest wifi, and changing to router from another company worked. I am incredibly displeased with google- my less than two year google nest wifi router and point have been bricked 😒 (1/2) $GOOG #Google #WiFi
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Mad Pole
(@mad_pole) reported
@googlenesthelp I have a Nest 3rd gen thermostat that is no longer able to connect to my WiFi network. It's not the network. I have many other devices connected/working fine. No networks show up on the Nest when it's scanning and there are plenty around. I need help!
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jackofclubs_1
(@jackofclubs_1) reported
@WEMOcares @googlenest WEMO is currently not working with my Google Home. WEMO app is working fine independently. Can't figure out how to fix the disconnect. Please help. Thank you!
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Ali Kashani
(@ahkashani) reported
@googlenesthelp @madebygoogle 2) Explain automatic changes to temperature. They're currently wildly unpredictable. I've seen my setting go up, or down, by 10%, moments after setting it again. 3) Don't change the setting that's just be provided directly by the user
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Ben Rattigan 🏳️🌈
(@BenRattigan77) reported
The regionally targeted radio ads on @GoogleNest via @LBC are really not working.
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RHD Architects
(@RHDarch) reported
@googlenest @karlnicholson Over four years later and you @googlenest still haven’t solved this compatibility issue #poorshow
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Edward Spurrier
(@EdwardSpurrier) reported
@Screwfix I asked for help with a failed @googlenest thermostat on 23 May but you haven't replied to my customer service request yet. Could you please get in touch?
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Jeff H. 💉 💉💉
(@Chops1586) reported
Don’t buy the @generalelectric switches made for @Google. They’re ******* terrible. Every update breaks their connections and I have one that died only months after install. I wish I would have use Apple instead of @googlenest products. Loosing functionality isn’t fun either.
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Joe Brown
(@joemfbrown) reported
@Tim_Stevens I don't think there is a good smoke detector. We have @googlenest Protects and they're also terrible. For a company that prides itself on UX, it's an incredibly bad experience. My daughter is terrified of the smoke detector because there is only one voice setting: SHOUTING.
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