Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Morton Grove, IL | 1 |
| Boston, MA | 1 |
| Federal Way, WA | 1 |
| Riverside, CA | 1 |
| Barnet, England | 1 |
| Geneva, OH | 2 |
| Des Moines, IA | 1 |
| Portland, OR | 2 |
| Anchorage, AK | 1 |
| Shrewsbury, England | 1 |
| Winchester, TN | 1 |
| Miami, FL | 2 |
| Stockton, CA | 1 |
| Campbell River, BC | 1 |
| Albany, NY | 2 |
| Madison, WI | 1 |
| Minneapolis, MN | 1 |
| Atlanta, GA | 2 |
| Enfield Town, England | 1 |
| San Antonio, TX | 2 |
| Mammoth Lakes, CA | 1 |
| Wappingers Falls, NY | 1 |
| Little Elm, TX | 1 |
| Borough of Bryn Athyn, PA | 1 |
| Daytona Beach, FL | 1 |
| Perry, OH | 1 |
| Elgin, IL | 1 |
| Marquette, MI | 1 |
| Walsall, England | 1 |
| Cicero, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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brn (@Von_der_Land) reportedGoing forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go… **** YOU @googlenest
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Rob Williams (@codeslubber) reported@CoffindafferFBI Note on systems thinking and why compute systems are still such garbage: minute those cameras are disabled in a systematic way, 911 needs to be called by the system, for sure she had @googlenest subscription service. Product once again has been demonstrated to be utterly USELESS.
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
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Ed Piotrowski (@EdPiotrowski) reported@johncu71 It’s a ring camera in night mode. @googlenest still far better but sucks that they don’t have time lapse like they used to. When will those capabilities return Google?! Please fix it!
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brn (@Von_der_Land) reported**** you @googlenest Your hardware continues to be a piece of something less than **** that it makes **** valuable.
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Shawn Smith (@ShawnSm76068634) reported@madebygoogle @Google @GoogleNest 5-yr customer. Replaced dead Gen 3 doorbell Dec 5 with new Nest Doorbell. Dec 20: charged $180 annual; still linked to the broken one (not installed). New doorbell = unable to link. Been overpaying for worse service. Spt no help No refund.
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Chad Boudreaux (@ChadB0826) reported@googlenesthelp I have a nest thermostat that will not connect to wifi (2.4 ghz). I've tried everything from reset, to router reset, an other trouble shooting methods. It's never connected since the day I purchased it new. I firmly believe its the nest device not working.
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Domenic (Italian Christmas Donkey) (@WGGPapaDom) reportedAbsolutely love when my @googlenest shits the bed out of nowhere when it’s single degrees outside. Useless support articles are zero help and they haven’t been updated in easily 5 years. Can’t wait to get rid of them.
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Madad Incorporated Cards and More (@micardsnmore) reportedDon't use @Weather_Makers in Northbrook if you are brown. The lady I asked if they had a backup battery option because our association harasses us by cutting the power. They don't know that @googlenest makes a power connector that connects to the furnace. No laws broken Karen.
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Robert Chambers (@robbierooms) reported@googlenesthelp @JuliaYetter I’m having a similar issue, please help?
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johnnycadillac (@johnnynocannoli) reported@googlenesthelp both my units lost WiFi connectivity. Tried reboot, reset, manual WiFi entry, everything. Can you guys please help? Thanks
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🇺🇸Mr. Davis 🇺🇸 (@MrDavisII) reported@googlenesthelp @looplunchrun Nest is down; the status page is wrong.
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Beef Jerky (@Farr351226) reported@cotywithaT_ @googlenest @madebygoogle The thing I found work, the best was to unplug it and leave it unplugged for a week and it worked better but still not reliable enough for what you want a camera to be and my other two cameras that I didn’t update still work well Google sucks and did nothing to help
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Global Fcts (@globalfcts) reported@googlenesthelp NEST is down. Again. Any update please?
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Kelly Smith (@4kellysmith) reported@googlenesthelp My landlords installed one and they/I don't have a user's manual. pls help.