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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanNeveu
    Alan Neveu (@AlanNeveu) reported

    Hey @googlenest have not been able to sign in using Nest un/pw for 36 hours. Everything okay over there? Also cannot migrate to Google signin because they requires Nest signin during migration.

  • BobMarshnyc
    Had Enough (@BobMarshnyc) reported

    @googlenest my google Nest system isn’t connection to my phone this morning 5/15/26 in NY. Restarted router, phone, and updated app. What’s going on? Online also shows a vast outage.

  • brenrav1955qpr
    bren (@brenrav1955qpr) reported

    @googlenest do you have a problem today

  • mobn28
    Barron (@mobn28) reported

    @googlenesthelp I have having trouble connecting my Nest Thermostat to my wifi. Everything in the house finds WiFi. I tried rebooting everything and still nothing. I’m not sure what my next steps would be. Thank you for any help with this.

  • lip_richard
    Ricky Nelson (@lip_richard) reported

    @googlenest From what I’ve read and researched there’s a major glitch in your system that won’t allow you to change your phone number to link it up to the thermostat.. now it’s sort of becomes useless doesn’t it and I have to spend money to buy a new one.

  • sixseven7156
    PigwitFade (@sixseven7156) reported

    @zerohedge @googlenest @Google I think you got alot of people trying to sign in. Maybe they do that to any account seemingly getting attacked. Hopefully you get in!!

  • MAGABarbie317
    MAGA Barbie 🇺🇸👱🏼‍♀️ (@MAGABarbie317) reported

    @sheetnwinch @googlenest Dude. It’s a joke. I don’t actually think someone from Google nest is going to see my tweet and run down 4 year old footage. Go get some fresh air.

  • L354UV4G3
    54V4G3 (@L354UV4G3) reported

    @googlenesthelp fix the Nest app! I heavily rely on my Nest cams daily. I do not want the Google Home app.

  • christesla
    Chris Danks 🇬🇧 🇺🇸 📐📐 (@christesla) reported

    @GoogleNestHelp Bug report for Nest 4th Gen (v2.4). Following a 33hr ISP outage, both thermostats failed to auto-reconnect once WAN returned. Because Master PIN lock was enabled, I couldn't fix it remotely. Had to send someone to manually enter PIN & restart hardware. The Wi-Fi stack needs an infinite exponential backoff retry loop or autonomous reboot when offline >24hrs. This ruins use for vacation homes. Please escalate to engineering. It went 3 weeks without connectivity due to this issue.

  • Jared4692002
    Jared (@Jared4692002) reported

    @googlenesthelp Tried that… “You must sign in before contacting a support specialist. Please sign inand then refresh this page.” THE PROBLEM IS I CANT SIGN IN!!! What’s plan B.

  • ConnorSkorupski
    Connor Skorupski (@ConnorSkorupski) reported

    @googlenesthelp My account has been hacked I need to get into my account please help

  • OperationalGoon
    OperationalGoon (@OperationalGoon) reported

    @googlenest who's the idiot at Google that absolutely ruined the Nest with this Gemini crap? Absolutely horrible, it has completely ruined my Nests. I won't be buying any more Google products unless you roll this **** back. Everyone is complaining about this, everywhere.

  • stevenrose24
    Steven A Rose (@stevenrose24) reported

    @googlenesthelp Recently, my Nest thermostat stopped finding my router and I did all the things that Nest trouble shoot told me to do but to none avail. I can still control the temp and stuff from the wall setting, but can’t control it from my phone. Help!

  • Overcomer2090
    BlessedInGod (@Overcomer2090) reported

    Something wrong with Nest app. It's a lengthy outage or google is purposely disabling Nest app. #nest @googlenesthelp

  • lee_wayan
    Wayan Lee (@lee_wayan) reported

    @googlenesthelp @looplunchrun This is wrong… not working for me too

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