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Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 1
Petoskey, MI 1
Tigard, OR 1
Township of Evan, KS 1
Farnborough, England 1
Oyster Bay, NY 1
Corona, CA 1
Merritt Island, FL 1
Marseille, Provence-Alpes-Côte d'Azur 1
Dallas, TX 1
Montataire, Hauts-de-France 1
Kitchener, ON 1
Brentwood, England 1
Wesley Chapel, FL 1
Sandusky, OH 1
Tampa, FL 1
Escondido, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • LivinLife0106
    Rebecca (@LivinLife0106) reported

    @googlenest Why can I not access my nest? It says no power. It just had power. The power is working at my house just fine. I'm getting an E73 error.

  • ChadB0826
    Chad Boudreaux (@ChadB0826) reported

    @googlenesthelp I have a nest thermostat that will not connect to wifi (2.4 ghz). I've tried everything from reset, to router reset, an other trouble shooting methods. It's never connected since the day I purchased it new. I firmly believe its the nest device not working.

  • EdPiotrowski
    Ed Piotrowski (@EdPiotrowski) reported

    @johncu71 It’s a ring camera in night mode. @googlenest still far better but sucks that they don’t have time lapse like they used to. When will those capabilities return Google?! Please fix it!

  • ShaggyScurge
    Shaggy Scurge (@ShaggyScurge) reported

    @googlenest why in ******** does my thermostat have a schedule that I ******* deleted yesterfuckingday?

  • lip_richard
    Ricky Nelson (@lip_richard) reported

    @googlenest From what I’ve read and researched there’s a major glitch in your system that won’t allow you to change your phone number to link it up to the thermostat.. now it’s sort of becomes useless doesn’t it and I have to spend money to buy a new one.

  • CaptainCuddles4
    Captain Cuddles (@CaptainCuddles4) reported

    @googlenesthelp thanks for nothing google support. I did everything your support told me, on the phone for nearly 2 hours with them, all for them to tell me there’s nothing they can do, but wouldn’t admit the device is the issue… I’m done with google.

  • TheKramalan
    John (@TheKramalan) reported

    @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!

  • ahails
    𝐇𝐀𝐈𝐋𝐒 (@ahails) reported

    What’s that go with Radio App not working on @googlenest this week! Anyone else having the same issue? #radioapp

  • PhilHumphris
    Phil Humphris (@PhilHumphris) reported

    @googlenesthelp So you don't want to help me then!

  • rsnijders
    Raymond Snijders (@rsnijders) reported

    @googlenesthelp I don't have a Radio section under Services in the Home app. Could that be because i'm in the Netherlands? Anyway, it's a TuneIn problem i think. Even when i cast from the (working) TuneIn app on my phone, i get the same notice that the station isn't available in my country.

  • Von_der_Land
    brn (@Von_der_Land) reported

    Going forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go… **** YOU @googlenest

  • Jelly4lover
    JMB 📚🖍🍓 (@Jelly4lover) reported

    @madebygoogle @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house

  • PaulBarret18256
    Paul Barrett (@PaulBarret18256) reported

    @Google @GoogleNest @madebygoogle I own 14 Google Home/Nest devices across two homes. Since the forced Gemini rollout, basic features (hands-free calls, routines) are broken unless I hand over more data. Safety risks in the car too. Any chance of a buy-back program for loyal customers whose paid-for hardware is now deliberately degraded? #GoogleHome #GoogleNest #GeminiFail

  • Disisr
    Ricky D (@Disisr) reported

    @Google @googlenest i have to say: you cust. ser. is very poor. I have been dealing with an issue since Monday and 2day is Friday and still not resolved. I have been on the phone everyday to be transferred from person to person or disconnected and still dont have a resolution.

  • MomOnTheFly
    christy penders (@MomOnTheFly) reported

    @googlenesthelp the 3-day notice that my thermostat was not going to work by app was bad enough. Since I “upgraded” my nest cameras to the Home app (3days ago) 3 nest cameras have completely quit working in the app. What a fiasco

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