Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
| Rotterdam, zh | 1 |
| Taylor, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Steve #MMT #JobGuarantee
(@producersteve) reported
@getawair it would be cool if you offered an integration with @googlenest and searched for correlation with when my heater / AC was on. I can’t help but wonder if spikes in VOCs are caused by things near the heater vent heating up but it’s tough to eyeball it
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David Bernstein
(@Davidmb_83) reported
@ring I’ve had a @googlenest doorbell for a few years. Anytime there’s a power outage I have to remove the camera and reinstall it. I’m getting tired of doing this. Does yours have the same problem. I want to switch
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The V stands for V-Stro
(@SkinnyVinny408) reported
@googlenesthelp I setup a routine to broadcast a message every night at 8pm. I no longer want this, but the routine is not listed anywhere on my list of routines so I can't delete it. As a result a loud broascast is sent daily across all 6 of our Google homes every night! Help!
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Nik Halton
(@nikhalton) reported
@googlenesthelp Hi, is there an obvious reason why my Nest Thermostat Display-3.4 and Heat Link Amber-2.5 might intermittently stop communicating with my boiler? I've had the boiler serviced and the issue isn't at that end. Troubleshooting advice appreciated.
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ScottdeRis
(@derisRiceballs) reported
@googlenest @madebygoogle Nest Guard and trying to set up Google Assistant. I recieve the 'There may be a problem' error on Google Home. There is no 'Works with Nest' option on the Nest settings. Cannot activate Google assistant
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Carlos Benitez
(@CarlitosAK47) reported
@googlenesthelp My router is in the second floor but I have different " linksys velop's" around my house and one right next to the front door. The light is green, stays green even when in the app shows offline.
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Femke Hermus
(@Poppedijn) reported
@sadlilas @googlenest I have the same problem...Seems it started after the IKEA smart home app updat last night...
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Aylith
(@AylithAugier) reported
@googlenesthelp trying to get supper for my Nest thermostat with. W5 error code but to no avail! Please help
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JERSH
(@jersh) reported
why does @googlenest have the absolute worst user experience?!
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noln
(@nolnlon) reported
@googlenesthelp the Nest Mini I got in January keeps losing the wifi connection. I've tried three routers in two apartments now, including a brand new ASUS gaming-spec one. Is this a known issue that I can wait on a firmware fix for, or do I need to send it back?
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Brad
(@BradleyBrowns12) reported
@googlenesthelp help my nest Learning Gen3 will not connect to WiFi or app. I restarted everything twice !
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Jessica Baker
(@jtbaker1107) reported
@googlenesthelp our Nest thermostat keeps losing connection with the furnace & auto resetting everything to eco mode each time... it's about 8 degrees colder in the house than we want it. Can anyone help? This seems to have started after the most recent update; been ~5 days.
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Demetrius F3Yogi
(@Dallen111629) reported
@googlenesthelp having issues with my Nest Yale locks constantly going offline. Even though my Nest connects remain solid green. Advise please.
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Sug@r
(@Dotmatrixxx) reported
@googlenest @madebygoogle something is wrong with all my speakers and Google Home Screen. I ask how is the weather today and starts playing music. Also I click on the screen weather for today and says it can’t help with that. !?!?’ What’s going on. I ask that everyday
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Derek Kinsman is doing Zine Quest 3 🇨🇦
(@derekkinsman) reported
@googlenest Two Protects (manufacturing date of Aug 2015). They give me error code P006(3.10). Wifi network, passwords are all fine.
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