Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1
Denver, CO 1
Stratford, ON 1
Inkster, MI 1
Edmonton, AB 1
Kirkland, WA 1
Peoria, AZ 1
Anchorage, AK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • ManuuMejias Manu Mejías (@ManuuMejias) reported

    @Xiaomi Hey! I'm having trouble linking My home to @googlenest. The bulbs are not connected by the Google application. I tried to reconnect and it is impossible. It must be a massive failure. Help!

  • Kayla_Aungst Kayla A. (@Kayla_Aungst) reported

    @googlenesthelp @VuduSupport Thank you, im hoping @VuduSupport sees this as there are multiple other people having the same problem

  • kandpnick Katie (@kandpnick) reported from Orange Park, Florida

    Anyone having issues with @googlenest? Yesterday my devices stopping working unless I manually manipulated the DNS server. No bueno for my work PC where I can’t change things. Also, my mesh test fails suddenly. Why the sudden change? @googlenesthelp any ideas?

  • edalib manito (@edalib) reported

    @googlenesthelp I've tried everything you suggested But it is not working. I have xiaomi lamps. with the native app it works very well.

  • carlajeremyy carla jeremy (@carlajeremyy) reported

    @googlenesthelp mi home can't be linked to my google home app. Please fix this problem

  • bpomerleau82 Brian Pomerleau (@bpomerleau82) reported

    @googlenesthelp Thanks! New Nest Thermostat. No changes to the network. It’s having other issues as well. I thought maybe a software update would fix it but it won’t connect. Have tried all the recommended steps on Google support website.

  • bert0meister bertomeister (@bert0meister) reported

    @googlenesthelp @JosiGioCalles Hello from Portugal. I have experienced the same issue since last night. I already unlinked the mi account on the Google Home app, and when I try to connect again, the app shows me the message "couldn't rich the mi home app"...

  • actuallybritney Brit 🐇 (@actuallybritney) reported

    Anyone else's nest doorbell go offline when someone rings it? @googlenest

  • pkthewriter Patrick Kirkland (@pkthewriter) reported

    @googlenesthelp Nest Learning Therm stopped working with an e74 error. But it worked fine for months and the other two thermostats in the house work. I can’t figure out a house problem.

  • TheDevilsConfes The Devil's Confession (@TheDevilsConfes) reported

    @googlenesthelp No and no. I shouldn't need to help you get it right. Your device is one step from a garbage can.

  • BAWilliamson55 Bruce Williamson (@BAWilliamson55) reported

    @googlenest @alexa99 I have a routine the turns off lights. I tell one of the minis "Good Night" and it complies but tells me "One or more devices are unavailable". But it has no memory of what it told me so I can't tell which device(s) are offline. But none are in the home app.

  • madebygoogle Made By Google (@madebygoogle) reported

    @MiKeMcDnet @egoebelbecker @googlenest Hi Mike, we're sorry for the late reply — we'd love to help. For starters, what type of doorbell do you have? Also, what troubleshooting steps have you tried?

  • Szmanley Stephen Manley (@Szmanley) reported

    @googlenesthelp Nest learning thermostat. No error messages.

  • JazouliYassine 5h0$T\-\unT£r (@JazouliYassine) reported

    @googlenesthelp my Nest thermostat completely lost wifi. Every other device work fine at home and can find tons of SSIDs except Nest. Can I get some help please ?

  • pgaralon Pedro García (@pgaralon) reported

    @googlenesthelp my Nest thermostat doesn’t connect to any wifi network, can you help me please?

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