Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 07/12/2025 23:05

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  1. Device Failure (26%)

    Device Failure (26%)

  2. Online Features (25%)

    Online Features (25%)

  3. Sign in (25%)

    Sign in (25%)

  4. Website Down (15%)

    Website Down (15%)

  5. App Crashing (7%)

    App Crashing (7%)

  6. Errors (3%)

    Errors (3%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAitkin App Crashing
United StatesDenver Sign in
United StatesPiscataway Device Failure
United StatesLos Angeles App Crashing
ItalyPisa Online Features
IndiaChandigarh Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • wjmwjm1989 James **** (@wjmwjm1989) reported

    So our 3rd gen nest thermostat just cannot find any wifi networks nearby. I have tried rebooting my router and also the thermostat several times, but nothing works so far. So is this something that you could help me with, please? Many thanks! @googlenesthelp

  • LowKickLuke Lucas Trestka (@LowKickLuke) reported

    @googlenest Who ******** do you think you are changing my temperature settings without my permission, and without giving me the ability to change it “to help avoid less clean energy” **** you. I’m done with you. I just tossed my nest and am going to Home Depot right now to get a “dumb” thermostat. I’m absolutely ******* tired of your ****. Go **** yourself.

  • AndrewP35479303 1DRUNKENREDNECK,aka Phuc Hue (@AndrewP35479303) reported

    Kinda sucks I had to buy a doorbell from Amazon because @googlenest equipment is trash after 18months. 28.99 subscription every 6 months and @ADT charges 5x that for trash equipment. If yall think the trash talk gonna stop? Uh NO! YALL SUCK!

  • countcorrupt AKT (@countcorrupt) reported

    @belkin, @googlenest, @Logitech. Dear tech companies, I didn't realize that when I bought a Wemo product, nest product, or harmony remote that i was renting it from you at your discretion. It's BS that you are just shutting them down.

  • Bobbyoky Bob M (@Bobbyoky) reported

    @googlenest no, I am not paying $150 for a product because you’re choosing to discontinue one that works perfectly fine. When it stops working, I’ll be buying a new brand. I’m sure a third party app would work just fine, but you want to scam customers. Ok, no problem.

  • ThaisSher Thaïs Sher (@ThaisSher) reported

    @googlenest That's good....would have freaked me out if was...Of course, the Police would be on call if someone had tried to illegally access House ...but no intruder /trespasser that I can see and nothing broken, nothing stolen.... Nothing stolen or nothing else misplaced or broken...

  • halo_g117 Everything's bike! (@halo_g117) reported from City of Minneapolis, Minnesota

    @Google @googlenest fix your ******* ****. When I say "hey Google, turn on the living room lights" I don't need ******* Gemini to ask if I want context added and then not turn on the god damn lights! What ******** is this enshitification. I'm losing my mind

  • annwmac Ann. Who? ❤️🇨🇦 (@annwmac) reported

    I’m looking for advice on what to replace our @googlenest doorbells (we have 3) and outside camera. We are continuously being booted from the app requiring a complicated login process. Plus, if somebody rings the doorbell, by the time we get the notification the person is gone.

  • jananivasudevan Janani Vasudevan (@jananivasudevan) reported

    The impact of bad customer service! After literally 10 hours on phone with @XfinitySupport & giving them offers to take our money to just ship us their WiFi extenders, we decided to give up and go with @googlenest extenders. Wonder what’s the right threshold at which you give up!

  • fresheyeball decidable (@fresheyeball) reported

    @googlenest buying the nest protect is the WORST idea. I am now going through the costly process of removing these from our home.

  • madebygoogle Made by Google (@madebygoogle) reported

    @AndrewP35479303 Hi there! We're sorry to hear that your front Nest Doorbell stopped working and that you can't use live view. We want to provide you with accurate assistance. Since this handle @googlenest was deprecated, please send us a DM on our official page, @madebygoogle, so we can provide you with further instructions. We're ready to help!

  • JDA63333604 JD A (@JDA63333604) reported

    @googlenest you guys suck so bad now. This ‘1 degree for cleaner energy’ nonsense that I can’t get to stop and I never signed up for is the last straw. Tearing this bullshit out after nearly 10 years.

  • Kissler Kissler (@Kissler) reported

    @TechnoTimLive I had one that did this until i threw it away. Another one just last month did the planned obsolescence beep. Worst purchase these @googlenest smoke detectors.

  • megalo_poutso D (@megalo_poutso) reported

    @googlenest please sell Nest and Home to someone that actually gives a **** and will improve the garbage you’ve let them become.

  • golfingjohn12 John Inman (@golfingjohn12) reported

    @googlenesthelp My nest thermostat went offline and i cant get back on. Rebooted router couple times still cant get connected. Other things work fine. Help

  • chili_twonine torteeya (@chili_twonine) reported

    Hey @googlenest I don't need to know every 10 minutes that your doorbell can't take the heat and shuts down

  • TeamClermont Team Clermont (@TeamClermont) reported

    For 10+ years, I had the most basic Honeywell thermostat. Never once had an issue with it. Last year, I decide to "upgrade" to @googlenest. Nothing but problems. It's the hottest day of the year. My HVAC works wonderfully. But Google Nest keeps turning it off. Thanks, Google!

  • raspy_rae Rae (@raspy_rae) reported

    I really LOATH the @googlenest thermostat. It STAYS changing itself no matter what I do. I set it to my preferred temperature and it changes itself IMMEDIATELY. Trash.

  • ryanstrug Ryan Strug 🇺🇸 (@ryanstrug) reported

    Idk when @googlenest thermostats started preventing you from changing your temperature for 2 hours, but **** you @Google.

  • mananpatel41 Guru Ghantaal (@mananpatel41) reported

    @Sadie_NC Just yesterday, I felt little warm and wondered why my AC wasn’t kicking on - even after setting particular schedule on my @googlenest ? Turns out it changed the settings with a message: “only keeping it a couple of degrees higher helps the planet” kinda BS. WTF?

  • ej_badger Eric Johnson (@ej_badger) reported

    @googlenest @googlenesthelp hey guys our Nest 4 is telling us to continue in the google home app we try to scan the qr code on the back of the device and the app says it is the wrong code or not what we are looking for I have a bunch of different codes from thermostat sensors and other and it's not working

  • ej_badger Eric Johnson (@ej_badger) reported

    @googlenest @googlenesthelp hey guys our Nest 4 is telling us to continue in the google home app we try to scan the qr code on the back of the device and the app says it is the wrong code or not what we are looking for I have a bunch of different codes from thermostat sensors and other and it's not working

  • ramblincaddy Gary Sowell (@ramblincaddy) reported

    @googlenesthelp I’m getting the W5 Wi-Fi error code after a few months of using a new Google Nest Learning Thermostat. Have tried the Reset process and everything else suggested. Contact me at (404) 202-5135. Gary Sowell. Thanks

  • MaggieL Maggie Leber (@MaggieL) reported

    Dear @googlenest @googlenesthelp My outdoor Nest Cams intermittently go "offline" in the Google Home app while my access point tells me they are still connected, and they continue to send alert events. This looks like a server-side failure to me. UDP is probably still flowing, but the TCP session to the server crashed and isn't recovering automatically. The worst part of it is: the "offline" status doesn't clear until I reset the camera, which requires pulling it off the mount and losing the aim, requiring reestablishing the event zones. Please fix your server.

  • ASimpleDough Dough (@ASimpleDough) reported

    My Google Home and Nest products have been down for nearly 30minutes and is unpleasant. Another reason why Google should be allowing products to connect locally instead of depending on their infrastructure. @madebygoogle @googlenesthelp

  • ASimpleDough Dough (@ASimpleDough) reported

    My Google Home and Nest products have been down for nearly 30minutes and is unpleasant. Another reason why Google should be allowing products to connect locally instead of depending on their infrastructure. @madebygoogle @googlenesthelp

  • ASimpleDough Dough (@ASimpleDough) reported

    My Google Home and Nest products have been down for nearly 30minutes and is unpleasant. Another reason why Google should be allowing products to connect locally instead of depending on their infrastructure. @madebygoogle @googlenesthelp

  • thevhsgroup The VHS Group (@thevhsgroup) reported

    @googlenest my Google business acct has me locked out of my nest acct. I’m trying to do the migration but nothing is working. I need access to my camera for an issue that occurred. Please help

  • EarlIsNotMe Earline (@EarlIsNotMe) reported

    @Google Why are you shutting down the app for @googlenest Nest thermostats? What’s your end game?

  • Becky_Fouts15 Becky Fouts (@Becky_Fouts15) reported

    @googlenesthelp Sorry. Busy week. I reset the modem and reset the thermostat. Still offline. This thermostat is closer to the router than the downstairs one that works fine.