Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (33%)
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Online Features (17%)
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App Crashing (17%)
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Website Down (17%)
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Device Failure (17%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hagerstown |
Device Failure | |
 Guayaquil |
App Crashing | |
| Novi |
Device Failure | |
| Olympia |
App Crashing | |
 Balham |
Website Down | |
| Plymouth |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew (12/Mar/08)
(@MRAJPalmer) reported
@kundaijena__ @googlenest There’s a thread on your community about this and it’s doesn’t solve the issue. The nest mini can’t connect to ios14 due to local network access
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LegallyBrilliant
(@_effYOUloveME) reported
@googlenest When i try to use it with my xfinity app i get this error message about the SSL cannot be trusted . Now the chrome cast icon isn’t even popping up my Xfinity app to even show you
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John Smith
(@jsmithsthename) reported
@googlenest I’ve had my nest learning thermostat for about 5 years. Out of nowhere it is showing an indoor temperature reading 5 degrees higher than the actual indoor temperature (I have a thermometer next to the thermostat). How do I fix this
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Jonathan Rawle
(@rawlejon) reported
@googlenest @dt02400 I have the same issue, and so do many people in the UK on Twitter and elsewhere. History disappeared 3 days ago. Clearly an issue with your servers and not with individual thermostats so please fix it rather than blame customers' setups!
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Nephi Wright
(@nephiw) reported
If you know me, you know how strongly I have supported @Google with mail, drive, music, video, youtube, nest, pixel, voice, etc. Recently @googlenesthelp has all but destroyed my trust. My $250 nest thermostat is broken out of the box and I am $600 into correcting this.
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Dan van Tan
(@danvan_tan) reported
@googlenest It's happening when I CAST YouTube Music to any Google device - I have 2x Max, 2x Mini, a Hub & a TV. Shuffle is broken on all of them. Whatever device I cast from.Just when casting. If I use Bluetooth on any device shuffle is ok.
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Stephanie
(@NuttyAllergyMom) reported
@_mrdisaster @googlenesthelp There are at least 2 threads on Reddit of users having this same issue (myself included). I would love to hear how it is resolved!
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Meh
(@MuricanMade21) reported
@googlenesthelp Please help me with my router. I have tried and tried to set it up and it keeps saying connection failed
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TKishore
(@Thanyakishore) reported
My nest wifi router is not connecting to the internet. I tried all troubleshooting techniques listed, doesn't help. @googlenesthelp
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Leonardo
(@_mrdisaster) reported
@NuttyAllergyMom @googlenesthelp At the moment it's been escalated to the next level who have asked the dreaded question of what OS/browser I am using. That's typically what is asked when they have no idea what's going on (because it's obviously not an interface issue, but a data one).
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Stephanie
(@NuttyAllergyMom) reported
@_mrdisaster @googlenesthelp I appreciate the reply! Based on the number of Reddit users complaining of the same issue I would have to agree that it is unlikely the OS/Browser. Also, I have Protects and they all have perfect history. I hope you get an answer soon, and that it is resolved for all of us!
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✏️ Scott Moore | 🎮 smoorez | BLACK LIVES MATTER
(@akaScottMoore) reported
@googlenesthelp I've seen this happen a few times a week, but Thursday night was the worst. My phone must have gone off 10 times that night. Wasn't aware of any troubleshooting I could do. Any suggestions?
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Mo
(@YilmazMo) reported
@googlenesthelp hi can you please with my 3rd gen thermostat? The heat link connection is down. I've done a hard reset and the light on the heat link is blue
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Jonathan Rawle
(@rawlejon) reported
@Bigbadbaz3 @googlenest It seems to be a general problem with Google Nest's servers. I and many people in the UK have the same issue. History disappeared 3 days ago. It's not a problem with your new thermostats. Google need to fix their server issue!
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Sgt. LawandOrder
(@Idiocracy_1) reported
@googlenest hate this **** with google! I want the nest app likenit was, ******* **** now
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Kaitlyn C.
(@kaitlyn1526) reported
@Shaenei @googlenest Mine is like this too. Is there a fix coming?
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Ρascal Walschots
(@walschots) reported
@googlenesthelp my iOS app keeps logging me out of the nest app. Google Home seems to stay logged in. Is there a server side issue this morning?
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Nabil Tayeb
(@ttuccoo) reported
@googlenesthelp So after 3 months my nest mini is still not working. You promised an update OTA and nothing. Your customer support does not want to send a replacement. Seriously this is how you treat your customers?
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G3NO
(@Gen_Zer0) reported
@_mrdisaster @googlenesthelp I have this same issue and it has stopped showing history on the same date for both of my nest thermostats in two different homes.
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Benny
(@Benny39726570) reported
@googlenesthelp Hi, all the sudden my nest hello doorbell will offline after someone ring the doorbell and I I have to disconnect the power in order to bring it back online. Any idea why? Thx
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Will Templeton
(@Willeth) reported
@Phil_S_UK @googlenest I'd like to register that I'm having the same issue. My Google Next Hub Max started failing to be able to cast @All4 content yesterday. I unlinked it in the Google Home App intending to relink to try and fix, and now the linking process does not complete.
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Aine Morgan
(@AineMorgan) reported
@googlenesthelp my nest thermostat is not connecting to my wifi or nest app - stopped 6 hours ago. Just shows an image of a down arrow and a house. Its very cold weather for UK support to just be Monday-Friday 9-5! :(
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Dave Thurlby
(@dt02400) reported
@googlenest Any idea why all of our Thermostats are not showing history, what is there is a few weeks old. We have 6 in our family and all of them have the same issue.
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wear a ******* mask
(@crackers8199) reported
from
Lake Elsinore, California
@googlenesthelp why does my doorbell keep "going offline" even though there are still notification bubbles that indicate motion or events in that section?
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Will Templeton
(@Willeth) reported
@googlenest @Phil_S_UK I'd like to register that I'm having the same issue. My Google Next Hub Max started failing to be able to cast All 4 content yesterday. I unlinked it in the Google Home App intending to relink to try and fix, and now the linking process does not complete.
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Andrew Handley
(@reconfigured) reported
@googlenesthelp Same issue for the last 36 hours. No history in app or web using 3rd gen thermostat in the UK. History shows on thermostat
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Jessica
(@jbirdypants) reported
@googlenest We have a puck, but it seems this might be a more widespread @ESPNPlusHelp issue. Prelim fights casted fine and we can cast anything from the same device.
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Cathy Ford
(@ceejford) reported
Gah, so frustrated with @googlenest I'm feeling like such a Karen, but seriously. Purchased a camera after my husband's work truck got broken into. Camera stopped working. Went through getting another cable sent out - it didn't make it work, so returned the camera w/adapter.
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Meh
(@MuricanMade21) reported
@googlenest Need help with set up. My router will not connect. I have tried resetting the modem and unplugging and plugging back in router and even did a factory reset
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Stan the Bailman
(@stanemly) reported
@googlenest Your nest doorbell is supposed to send video clip notifications. Per Joshua in customer support. Mine does not. Now Joshua says. Can’t guarantee it will do it. Bad customer service.