Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Online Features (38%)
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Device Failure (29%)
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Website Down (12%)
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Errors (12%)
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App Crashing (9%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Enid |
Device Failure | |
| San Jose |
Errors | |
 Santiago |
Errors | |
| Santa Ana |
Device Failure | |
 Redwood Meadows |
Device Failure | |
| Cleveland |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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kancha kanchi
(@jptbanako) reported
@googlenesthelp I have two of the same ones and one is working completely fine but one of this is not working
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Gabo Lomelí
(@gabolomeli) reported
@PanisFrank @googlenesthelp @royhendrickx I have the same problem, the routines is not working.
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Ovis Ex Machina
(@SheepMachine) reported
@googlenesthelp hi, my nest thermostat suddenly stopped connecting to my wifi network about a week ago. I've followed the troubleshooting docs but it won't find ANY networks and manual configuration fails too. Help!
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Gavin Sharp
(@gavinsharp) reported
@googlenesthelp I don’t really believe that you’re looking to improve! You broke the AppleTV app when introducing Google sign in, almost two years ago now, and have apparently just abandoned it. I’m a long time Nest customer and it sucks to feel like Google just doesn’t care.
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Renita
(@nini_ren) reported
@googlenesthelp my Hello cam is down and it never sent an email saying it was down. The light is around the button is still lit. I get no video tho.
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simon calgie
(@CalgieSimon) reported
@googlenesthelp I have tried maybe 10/12 times to update my payment card details on your awful website for my best aware camera subscription and nothing happens. Can you tell me how to do this by talking to someone ? I can’t get someone to call me as there is also a problem there
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Mark Liston
(@MarkeListon) reported
@googlenesthelp I just bought a nest E and it cannot find any wifi networks (dozens show up on phone). Followed all help pages and factory reset multiple times
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Jason Maltzen
(@maltzen) reported
So, is the @googlenest interface just garbage on all devices? There doesn't seem to be any way to scrub through the video feed *at all* on desktop, and only with a UI covering 1/3 of the screen on mobile.
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Victor Hernandez
(@Vic_ficcion_ve) reported
@googlenesthelp hello. I have a problem with the connection of my nest to the wifi. Can't find any wifi. I did the reset of the settings, restart my router, disconnect the nest and connect it again. I removed it from the phone app and tried to add it again. But…..
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Jun Shimada
(@shimajiro) reported
@googlenesthelp When Nest Hub runs a Routines includes controls via 3rd party smart home remote controls,an error occurs.
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Mark Fern
(@_markfern) reported
@googlenesthelp The issue started two days ago. I installed the thermostat in December. Thermostat shows 'can not find any networks.'
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Trento.
(@Trentx_xx) reported
@googlenest my google nest display, has a blank screen and i can't seem to fix it.
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Gustaco Zweite 👾
(@gustatiuh) reported
@googlenesthelp I noticed it like 12hrs ago the first time and thought it was a momentary issue. So far I only tried to restart and update the firmware of all the devices but everything seems normal, routines are not working but I can work with individual commands.
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Geid
(@GregEid) reported
Two things I’m most excited about moving are ditching @comcast and also @googlenest wifi. Both terrible. Hope I never have to use them again.
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Gavin Sharp
(@gavinsharp) reported
@googlenesthelp it’s very annoying that every time the app signs me out and I need to sign in via Google, it acts like it’s the first time I’ve ever signed in, asking me if Google can access my account, sending me security alerts, etc.
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Roy Hendrickx
(@royhendrickx) reported
@googlenesthelp It is between routines from Google Home devices and Klikaanklikuit ICS-2000. But now I noticed, it is also between GH routines and SmartHome devices. I'm in The Netherlands. I tried to make a whole new routine, but the same issue occured.
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angelo abbatemarco
(@AAbbatemarco) reported
@googlenesthelp my thermostat sensors all went offline unexpectedly. Been working fine for 6 months. I tried all the troubleshooting and they won’t connect to my thermostat. Any help please?
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jmnoce
(@jmnoce88) reported
@madebygoogle @madebygoogle when I bought a new home, I purchased a lot of Nest products to help keep my wife and young children safe. If there had been an actual emergency though, I have little faith my Nest products would have actually helped me. #googlenest #Nest
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Roy Hendrickx
(@royhendrickx) reported
@googlenesthelp I have an issue with Google Home Routines and the Dutch Klikaanklikuit ICS-2000, also known as the Trust Octopus Internet Control Station ICS-2000. Routines do not work anymore. Routines on other systems/bridges do work. Firmware and apps are up to date. Thanks!
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Jeffrey Lensen
(@jzlizzle) reported
@googlenesthelp I noticed that everything was shown as offline this morning, but I think the issue popped up yesterday evening as well, when I tried to view the Nest camera on it. I live in the Netherlands.
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shane
(@scantrell05) reported
@googlenesthelp just signed up for nest aware and it’s not working?
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robert pellechia
(@rpellech83) reported
@googlenesthelp someone ne scmed my wife out of a verification code for Google voice. There appears to be no way in this world to contact someone at Google to help
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ʇɹǝqoꓤ
(@rb89NL) reported
Hi @googlenesthelp the nest device (thermostat and hallo) are down…
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Jeffrey Lensen
(@jzlizzle) reported
@googlenesthelp my Google Nest Hub is showing all devices as offline, Toon thermostat, IKEA lights and most annoyingly, my Nest cameras. I can control everything fine through the Home app. Tried a factory reset, but didn’t help. Reddit shows more people experiencing issues.
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Scott Marshall
(@RiggedTheGameIs) reported
@googlenest it would be super cool if at some point you guys could fix the app and make it so I don't have to scrub back and forth for 5 minutes before it'll let me view the timeline like a time lapse. It's about time huh?
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Frank Panis
(@PanisFrank) reported
@googlenesthelp @royhendrickx Same problem here
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NLX
(@enluxx) reported
still not working @googlenest @googlenesthelp pls send help bc I don't like to see my Google home devices laying around uselessly
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AK
(@AKtech2021) reported
@madebygoogle @googlenest should release google wifi router with wifi 6e , triband and ax11000 and 160mhz ! The google nest wifi router is a **** weak router
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Kirk Smith
(@Kirk_A_Smith) reported
@googlenesthelp I can no longer connect my Nest Thermostat to my Wi-fi network. I followed your trouble shooting process but none of the processes have worked. One of the two I have work but the main house one doesn’t. What should I do next please? #help
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Adam Dodson
(@dodson) reported
And with a (surprise) baby on the way, I am looking at nursery cameras. But if I can integrate a @googlenest cam instead, that would be best because I don’t want to leave the ecosystem. Hoping for something good down the pipe.