Google Nest

Is Google Nest down?

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

 No problems detected at Google Nest

Google Nest problems in the last 24 hours

Google Nest Outage Chart 10/23/2020 20:40

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Online Features 33.33% Online Features
  • Device Failure 30.00% Device Failure
  • Errors 23.33% Errors
  • Website Down 6.67% Website Down
  • Sign in 3.33% Sign in
  • App Crashing 3.33% App Crashing

Google Nest Outage Map

The most recent outage reports and issues originated from:
United KingdomTottenham Online Features
United KingdomStevenage Online Features
United StatesFort Worth Website Down
United KingdomSt Austell Device Failure
United KingdomNorthampton Online Features
United StatesRockville Centre Online Features

Google Nest Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:
  • TedPavlic TedPavlic (@TedPavlic) reported

    @googlenest I don't really have the stamina for that. I doubt it will ever get fixed, but many of my friends with Nest's also say that it keeps their house way too cold and refuses to adjust. This can't just be a localized problem. I was just venting as a coping mechanism.

  • scottmowen Scott HallOwen (@scottmowen) reported

    @josswheelin @googlenest Google Play Music works fine for me! I love it! YouTube music is garbage and I hate it!

  • jedi_greg Greg Schneiderhan (@jedi_greg) reported from Long Beach, California

    @googlenest No problem got it working

  • RChappell rchappell (@RChappell) reported

    It would be nice if @googlenest would allow you to save seasonal schedules on your account instead of adjusting the main one every time. How can we fix this?

  • Michael12955671 Michael Webster (@Michael12955671) reported

    @googlenest Well that's nice considering it was escalated over a week ago. And all I keep getting is a thank you for your patience email, someone will reach out to you in the next 24 to 48 hrs every day to every other day. Not good business. Very poor customer service.

  • lkirsten42 Kirsten L (@lkirsten42) reported

    @googlenest we have a Nest thermostat, and like many other people with this product, ours has a wiring issue. We have no heat despite trying everything in your online help. Apparently twitter is your customer service so what can you do to help us fix this as we freeze?

  • gavcav1 gavcav (@gavcav1) reported

    @googlenest Quite a while..I installed some mesh WiFi access points around 3 months ago and this is the problem I think?

  • Dvhaarst Dennie van Haarst (@Dvhaarst) reported

    @googlenest I don't have this problem with YouTube. I disconnected and reconnected at the services part of the Google home app. Also the custom routines stopped taking voice commands. But that's probably another bug.

  • BradleyHolt Bradley Holt (@BradleyHolt) reported

    @googlenest Basically just tried force stopping Spotify several times, and stopped casting from Google Home several times (in different orders) then gave up for now. No error message, Spotify just animates the casting icon like it's trying to connect, but indefinitely.

  • sajjad9698 Mohammad Sajjad (@sajjad9698) reported

    @Google @googlenest I have forgotten my password for my Gmail account.I'm getting the OTP on my registered mobile number but not on my recovery email.That's why I'm not able to access my Gmail account. #I_want_manual_recovery_process. Please help me @Google

  • o4Z5v3ZFSYOKg8A 1001 (@o4Z5v3ZFSYOKg8A) reported

    @ShellEnergyHome @googlenest I would stay away from Shell, honestly the worst company and 'customer service' I have ever encountered. They are causing us major stress, worry and hours and hours of emails, phone calls, complaints and now ombudsman

  • Lincoln_Ess Craig Esberger (@Lincoln_Ess) reported

    @googlenesthelp Hi. Not sure if you can help. I'm awaiting delivery of my home max. Do you know when they will be back in stock? I've had no response to my email to the support team. Thanks

  • pteutn 🍥_🍥 (@pteutn) reported

    @googlenest I tired & it doesn’t help. Also if I cast YouTube to my chrome cast & pause a video, a simple command of “hey google play” will cause the home mini to play a random song from Spotify. If I say “hey google, stop” it will stop my YouTube cast, but continue to play Spotify. 🤬

  • gazza98064128 gazza (@gazza98064128) reported

    @ade_robertson @ring @googlenest The issue is your call Center for the U.K. is in Egypt that’s like asking Americans to call China for assistance #CustomerService #customerexperience

  • skubakampa ⭐️ Sally Morgan 🏳️‍🌈 #BlackLivesMatter (@skubakampa) reported

    Do not buy @googlenest products - their customer support when their product is faulty is beyond terrible. Basically- in order to replace their faulty equipment, as identified by a Nest registered heating engineer and agreed by their technical support I have to..

  • irlomori irl omori OFFICIAL ∲ watching anime (@irlomori) reported

    @googlenest HI so uh i was casting to my google home from. Youtube online on my laptop and while i was playing it at like middle volume? it kept pitching it up and down and distorting it and stuttering like CRAZY and it was sad

  • PaulCantante Paul Singer (@PaulCantante) reported from Chevy Chase Village, Maryland

    @googlenest does ever feel the same way as I do about Google Nest with Yale lock? Worst product ever!

  • gomitesh Mitesh Sharma (@gomitesh) reported

    @googlenest yes, switched it with the mini from the other room.. that’s working fine.. this one is not working in any room

  • brendaa35537278 brenda (@brendaa35537278) reported

    @Google @googlenest hello google, well those tips didn't help me because i didn't register a gmail or recovery number @Google

  • brendaa35537278 brenda (@brendaa35537278) reported

    @Google @googlenest hello google, well those tips didn't help me because i didn't register a gmail or recovery number

  • 8kere8 Sevgili Günlük (@8kere8) reported

    @Google @googlenest What should I do as a Google user when I have an unusual problem?

  • simsandcatsfor1 Lexi ✨ (@simsandcatsfor1) reported

    @googlenesthelp I was told you would be sending a replacement thermostat but have gotten no further assistance. I have sent numerous emails regarding the status and have yet to get a reply. Will someone please help me?

  • mistry_man Paresh Mistry (@mistry_man) reported

    @googlenesthelp I’ve DM my support case number. Interesting that the negative feedback that i posted on google support was removed pretty swiftly yet resolving this issue will probably take a lot longer. Good to see where Google’s priorities lie....

  • eddieb187 eddieb187 (@eddieb187) reported

    @googlenest CBS All Access App output stereo no 5.1 audio The very same version of this App on my TiVo Stream 4K outputs 5.1 surround Both these devices have Android TV OS What wrong with the App on the Google TV??? Can you please fix this?

  • ImwithuRockland Devin🌹 (@ImwithuRockland) reported

    @googlenesthelp I fixed it now but before I reset each device individually it was saying “temporary issue (p140) try again later”

  • Harpering2 Harpering (@Harpering2) reported

    @googlenest @realjohnnewburg I'm also having this problem. YouTube app struggling to keep up with the HDR content and lagging trying to change brightness. Wifi keeps dropping.

  • 8kere8 Sevgili Günlük (@8kere8) reported

    @Google @googlenest Hello Google. I can't log into my account. Do you think this is my fault? Many people cannot log in. Whose fault do you think is this? Problem: "Google couldn't verify this account belongs to you." This is a chronic problem. Please help people now.

  • Sy1H8I6ANkCJUuc 000 (@Sy1H8I6ANkCJUuc) reported

    @Google @googlenest Reposting *again* due to lack of attention to this issue. @Google there is a huge Google Play services bug affecting Samsung tablets. It causes a large amount of apps to crash whenever opened. Can you fix this? This has been going on for months.

  • the_richservo Richard Servello (@the_richservo) reported

    @Google @googlenest I'm honestly surprised they didn't use Zoom in this spot. Google is SO bad at remembering they make competing products.

  • TextbookHustle T. East London (@TextbookHustle) reported

    @googlenesthelp experiencing connectivity with my next mini - through WiFi and through Bluetooth Devices are all on the same network (which is 2.4gHz) and all running the latest version of Google and the Home App. Is this a known issue? Are there any fixes?