Google Nest status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

• Sign in (56%)
• App Crashing (14%)
• Device Failure (10%)
• Website Down (9%)
• Online Features (8%)
• Errors (3%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Oak Lawn	App Crashing	19 days ago
Morton Grove	Device Failure	1 month ago
Boston	Device Failure	1 month ago
Federal Way	Device Failure	1 month ago
Riverside	Sign in	2 months ago
Barnet	Device Failure	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dustin 👌🏻 (@0xDustinP) reported 1 minute ago

  @zerohedge @googlenest @Google Well this sure looks bad.

• 
  54V4G3 (@L354UV4G3) reported 3 minutes ago

  @googlenesthelp fix the Nest app! I heavily rely on my Nest cams daily. I do not want the Google Home app.

• 
  bren (@brenrav1955qpr) reported 4 minutes ago

  @googlenest do you have a problem today

• 
  Dr. Bill Davis (@Dr_Bill_Davis) reported 5 minutes ago

  @googlenesthelp Hi Google Nest Support — I requested a phone callback through the official Help Center for my Nest Wi-Fi Pro issue, but never received the call. I’ve tried multiple times with no follow-up. Can you help escalate this or advise the best next step to reach a live support agent? Thank you.

• 
  Global Fcts (@globalfcts) reported 6 minutes ago

  @status_is_down Yes down for me too. Status page says all is ok which is total BS. @googlenesthelp sort your **** out!!

• 
  Joy (@____heyjoy____) reported 19 minutes ago

  I’m literally about to switch out my home devices. Broadcasting messages is a nuisance! I’d rather scream and yell! I liked the system better before Google Gemini was added! They say they’re going to fix it but it’s been months now! @googlenest @Google @Gemini

• 
  ✂️🧵🪡😵‍💫 (@tensmoonwalk) reported 20 minutes ago

  No home owners are going to see this but I am still going to scream into the void: do not replace your working but ugly 1980s or 90s thermostats for a @googlenest thermostat. They are garbage.

• 
  UYAUSSOAB, Esq. (@uyaussoab) reported 20 minutes ago

  @googlenesthelp @googlenest do not, I repeat do not use Google camera products. Their support used to be great they’re totally blowing me off. Frustrating because there is no other way to get help. They changed their subscription to screw the people like every other company FU!

• 
  brn (@Von_der_Land) reported 20 minutes ago

  **** you @googlenest your hardware is nothing but less than a piece of ****.

• 
  Global Fcts (@globalfcts) reported 21 minutes ago

  @googlenesthelp UPDATE YOUR STATUS PAGE YOU USELESS PIECES OF ****

• 
  JMB 📚🖍🍓 (@Jelly4lover) reported 24 minutes ago

  @googlenest Can you please help as the previous tenant has the pin for the thermostat to my heating I don’t so I cannot control the temperature or time of heating ? I have children in the house

• 
  Marcia Cooper (@MarciaC40558) reported 26 minutes ago

  @looplunchrun @googlenesthelp Faced the same problem; TysonNerd1 on X solved it.

• 
  Tim Douglas (@awesomedud69) reported 27 minutes ago

  @googlenest Hi I have a 3rd generation thermostat that went out of warranty last year. Wifi no longer works on it and apparently it's a known issue. Everything else still works. Called tech support and they tried everything. I assume I'm out of luck on a 3 year old thermostat?

• 
  Bryan Davis (@brycdavis) reported 28 minutes ago

  @Google @googlenest Nest devices are trash lately....Please fix

• 
  Bill Dixon (@WOsloop_ORD) reported 29 minutes ago

  @googlenest Do you still manufacture Smoke/CO2 monitors? I am having a problem with one and probably need to replace.

• 
  @benignvanilla.bsky.social (@BenignVanilla) reported 30 minutes ago

  @zoomyzoomm I did the @googlenest upgrade to #gemini and now it'***** or miss if I can turn the lights on or off. Earlier this week I also discovered "shut the living room off" no longer does just lights, but everything in the room...including the thermostat. Garbage.

• 
  Stephanie George (@GeorgeStep18720) reported 33 minutes ago

  @looplunchrun @googlenesthelp I got help from Sylas_techz1 when this happened.

• 
  brn (@Von_der_Land) reported 36 minutes ago

  Going forward I will be using my account to cuss on @googlenest everytime it randomly goes offline. Here we go… **** YOU @googlenest

• 
  Jose (@joseyawar87) reported 38 minutes ago

  @googlenesthelp My Google Nest 3rd generation won’t connect to my Wi-Fi or sync to my phone. I reset the settings, restarted it, and even changed my router password, but I’m still having the same issue. It powers on but does not connect to the internet.

• 
  Financials 4 me (@Financials4me) reported 38 minutes ago

  @madebygoogle #GoogleNest down all morning. What is the official reason and estimated resolution?

• 
  Kimber (@KimberA777) reported 38 minutes ago

  @chiIIum @Google @googlenest MY OPINION-Actually, there is a lot more footage that won't be released due to: (1) it will not help in identifying any of the suspects (2) it's being blacked out because it shows Nancy being walked out the front door (3) it could be detrimental to the case.

• 
  Mike (@PMad99) reported 41 minutes ago

  @googlenest hey can we please fix Familiar Face Detection? Its been the worst in its class by FAR for too many years! I have to correct it every single day. Its AWFUL!

• 
  MANOJ MADHAVAN (@MANOJMMK) reported 41 minutes ago

  @googlenesthelp I am struggling with nest support for my 3rd gen thermostat giving e74 error. Tried everything suggested...they are just saying get an HVAC tech...but the old thermostat works just fine....this is second unit I that hasn't lasted over 2-3 years. What is exp life ?

• 
  Alan Neveu (@AlanNeveu) reported 45 minutes ago

  Hey @googlenest have not been able to sign in using Nest un/pw for 36 hours. Everything okay over there? Also cannot migrate to Google signin because they requires Nest signin during migration.

• 
  Miriam Hale (@MirBHw) reported 52 minutes ago

  @googlenest app is not working since 2am

• 
  The Handlebar Gamer (@RSDCDN) reported 54 minutes ago

  Ok.... I am after homekit enabled smoke/carbon detectors. @googlenest protects are all at the end of their lives. They don't make them anymore. So, Trying to find what works/is available in canada (NA). There are "smart" ones from Kidde and a homebridge plugin. Any help?!

• 
  Unbiblical Cord (@UnbiblicalCord) reported 55 minutes ago

  I moved into a house with #Nest. Won't use Google products again. The @googlenest app constantly signs me out despite it being a Google sign-in. It's repetitively asking me to subscribe to Google Home Premium. If tech automates, why would I pay for it to do **** automatically?

• 
  Jayjose (@Jayjose4) reported 55 minutes ago

  @googlenesthelp @looplunchrun Still down. Not working

• 
  Phil Humphris (@PhilHumphris) reported 56 minutes ago

  @googlenesthelp Seeing that you haven't answered me, I will take that as a no then... Looks like I'm buying a Amazon Alexa. Thanks for no help.

• 
  John (@TheKramalan) reported 60 minutes ago

  @sundarpichai @Google @googlenest Please read ALL the apple App Store most recent reviews over the last year regarding the garbage dumpster fire the app is with Google nest cameras. Crashes. Lagging. Spinning wheels. Freezes. I have 9 cameras all unusable. Not just me. 1 stars!