Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Online Features (39%)
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Device Failure (26%)
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App Crashing (11%)
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Website Down (11%)
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Errors (11%)
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Sign in (3%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Jose |
Errors | |
 Santiago |
Errors | |
| Santa Ana |
Device Failure | |
 Redwood Meadows |
Device Failure | |
| Cleveland |
Errors | |
| Miami |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel H
(@bakabreath) reported
@googlenest BTW before I forget, thanks for your help. Off to factory reset all the things. Wish me luck.
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🥑
(@Lufeh9) reported
@googlenest Thanks, well ... when i need media alarms i put my Google Home Mini on 15% volume, but when the speakers sounds, the speakers change the volume on 40% or 75%volume. I don't know why this problem happens.
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nick ⛄️
(@_nicholasrogers) reported
from
Swansea, Wales
@googlenest I’ve reset and moved my wifi to a new place but when I set it up it’s still showing me as being at my old location. How do I fix this please ?
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JL401
(@Jbird747) reported
@googlenest Hi, thanks a lot for help! I tried re-installing the app on my phone, unplug the router and Chromecast and pluged them in again, still not changed the problem ...TT
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redpaperrose.com
(@redpaperrosecom) reported
@googlenest I'm confident the issue isn't on the client side and would place my bets on an issue either with the software on the doorbell itself or on the nest server side - only thing i haven't tried is switching over from my virgin router to an alternative (I have no stable alternative)
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QC Adventures
(@PsychicMoonSan) reported
@RyanMcKeon1 @gmail @googlenest I created a new account. After either a day or two the new account will be broken as well. Do you have Hubs? I'm finding this appears to be an issue with the UI update being sent to the hubs. People who dont have hubs aren't having this issue.
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Joel Prushan
(@JPrushan) reported
@googlenest 🎶 IOT is bad for humanity🎶
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DP
(@MrDJP86) reported
@googlenest having trouble connecting more than two nest products. I have my backyard/doorbell cam working perfectly. Try connecting my nest protects and has trouble connecting through my doorbell cam WiFi. Any suggestions?
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Jake Garvey
(@JakeGarvey) reported
Google’s customer service is the worst I have ever experienced. After numerous calls and chats over months they have not been able to resolve the issue. @googlenest @Google @googlenesthelp
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Sean Bob
(@SeanBob604) reported
@googlenest It's working for both of us now. The point was to let you know of an issue with your systems. It was not at our end.
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Daniel H
(@bakabreath) reported
@googlenest Also is this just a step to see what the issue is? If I link with a different Google account, won’t I lose all access to my Google photos and YouTube music account (on the smart devices)?
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Charlie Potatoes
(@Charlie_Pot) reported
@googlenest any issued with data flow. seems slow by 10-15 minutes right now. nothing close to real time thx
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Guillem Roca
(@6uillemRoca) reported
@googlenest Hey @googlenest , I just found out a new issue with my Pixel 5 with the Home app. When I try to access the configuration of a device, like the Chromecast ultra, from the app it jumps to the ambient mode and doesn't let me change the language settings nor the name. Can be fixed?
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Daniel H
(@bakabreath) reported
@googlenest Interesting. Different account. Factory reset hub is connected to the network but says “Problem connecting to cloud. Please try again later.” Same error I’m getting from my previous attempts with previous Gmail account. Brand new account. Everything works just fine. what’s next?
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Justin Merz
(@JustinMerz4) reported
@googlenesthelp @surajgaikwadg Having this same problem.
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Lulwa
(@lullwaalhammadi) reported
@googlenest It’s a Samsung TV and I’m using google chrome on Mac. YouTube connects fine to chromecast, but other sites including Netflix are not connecting, I get an error message of “source not supported”
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Anxious Boy
(@highlandcow20) reported
@googlenest So I have a supply chain management question. Can you give me a figure of how many units Spotify have ordered from you for their Mini Nest offer? They don't seem to know when I'll get the one I ordered 3 months ago. It might really help them if you had the numbers
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Daniel H
(@bakabreath) reported
@googlenest “Something went wrong” “There was a glitch”. From the Google home app: “Cannot connect to Google” when trying to link a new device after the recommended resets: “Cannot link to Google account” Everything was fine 24 hours ago. No settings were changed in the meantime.
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Doc
(@Docsaidit) reported
Hey @google @googlenesthelp @madebygoogle even with the bass turned down completely, my Nest Audio paired speakers still have WAY too much bass. Any way around this?
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scooby miranda
(@scoobysnapstory) reported
@googlenesthelp how about an issue with my YouTube tv that is not activated? Why am I being charged?!?
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Thomas T.
(@thacery1) reported
@googlenest No updates? Man, between the YouTube Music disappointment, upcoming space restrictions, and overall quality decline...what happened to Google? Used to be way superior. Now barely worth paying for if the stuff needs constant maintenance/fixing.
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nwgat.ninja
(@nwgat) reported
@googlenest i have a Klipsch R-14PM connected via SPDIF to my Samsung UE55HU7505 4K television, when i tested with only the tv speakers and the issue is still there the issue started after a automatic! firmware update earlier this year will try uninstall google home, use my tablet/laptop
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Daniel H
(@bakabreath) reported
@gmail Hi, I was told by the @googlenest account to contact you in regards to some issues I have with my account. Attempted to troubleshoot a loss of connectivity with all nest devices. Not a network problem as I could use a brand new account and get everything to work.
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toddevans
(@toddevans) reported
@googlenest why am I constantly having a problem connecting to the nest service through the app?
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El Sayubu
(@el_sayubu) reported
@RyanMcKeon1 @googlenesthelp I am having the same issue !
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Kim Nicole
(@funandfitkim) reported
@googlenesthelp wifi speed drops to 10% of available speed. Even when disconnect and reconnect this is the issue
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damn it!
(@2Disabled) reported
Wow. @pureprotein has a minor issue and sends me a coupon to replace a couple bars and more. Cool! Made in America. @googlenest breaks under warranty and @google is too cheap to reimburse me $215. Made in China Too bad Pure Protein doesn't make thermostats.
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Alwaystheone
(@Alwaystheone_) reported
@googlenesthelp Everytime I turn the heat on at night, before I go to sleep. I will put it on 76, when I wake up. The thermostat is turned down to 60-63. Why?
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Valoria
(@valoria_z) reported
@googlenest Also users should be able to configure alerting by time schedule. Enabling alerts according to the clock.This configuration should be separate from camera on/off scheduling. Keep recording but alert only during certain time of the day. Current usability is pretty bad
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𝚊𝚖𝚋𝚎𝚛
(@garbageglamour) reported
@googlenest Unfortunately, I don’t think it’s on your end. It only happens with the Crunchyroll app. Everything else is fine! It seems this has been an issue for years when I looked it up.