Is Google Nest down?
No problems detected
If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
-
Online Features (35%)
-
Device Failure (25%)
-
Sign in (19%)
-
Website Down (15%)
-
App Crashing (5%)
-
Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
App Crashing | |
 Plymouth |
Online Features | |
| Fruita |
Online Features | |
| Columbia |
Online Features | |
| Dodge City |
Website Down | |
| Atherton |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
Aaron Knight is also farktal@higheredweb.social
(@farktal) reported
@googlenesthelp About 2 weeks or so ago? Coincided with maintenance work on furnace, though main thermostat’s been fine. Initially assumed needed to replace battery, but existing tested good and new one didn’t change.
-
topherroach7
(@topherroach7) reported
@googlenest why does your customer service in Honduras that serves the us suck so bad? So you not make enough money to keep jobs in the us
-
jamie blatant sparky
(@jamieblatant) reported
@neilbridgeman @googlenest Phillips hue is a joke , did you get sucked in , a quick google search will tell you how **** it is
-
Peri N-S
(@apospirit) reported
@farktal @googlenest No. But I have had that issue with all of my google home minis…. They refuse to update on my network.
-
Luke Trotacielos
(@sierra117i) reported
@googlenest hi I just got a Google nest cam but it doesn't let me connect with the home app. Actually the cam keeps like rebooting over and over (changing the led from blue to white and making the sound over and over again) what can I do??? I need help
-
Rion Hunter Brodie
(@rionbrodie) reported
Forcing the screens to be pretend broken on the nest hubs actually disincentivises the purchase of further hubs. Idk why you’d think otherwise 🤔 @googlenest
-
Sherry Beck
(@gobsmackedagain) reported
@googlenest I don't recommend this door camera,/bell. I stand at my door, ring it and not get a notification or video. It's an intermittant problem. 3 service reports and didn't fix it. Canceled nest aware, called service for refund and they said no. I'm going to use Lorex.
-
Florian Weitzmann
(@Weitzi91) reported
@googlenesthelp Do you know anything about the problem to connect a netflix account to Google Home? And when it will be fixed?
-
Yes, It's Happening
(@SJM0911) reported
@googlenesthelp are the worst cameras ever - expansive, unreliable and the wifi range is like 5 feet to the access point max
-
Shaun Edwards
(@SKEfromUK) reported
Hi for the past 2 days my Google Nest Mini has started to make click and pooping sounds. I have reset the device and it is still happening. I would appreciate some help. Thanks @googlenesthelp
-
joe smith
(@joesmith99) reported
@googlenesthelp is there a way of altering the temperature differential on your thermostats? I want a constant 20deg but the heating doesn’t kick back in until it drops down to 18? A differential of 0.5 would be ideal!
-
Laura Winn
(@SacThriftChick) reported
@googlenesthelp Nest E. I could not find troubleshooting related to this problem.
-
Venkata Balijepalli
(@nagenbv) reported
@googlenesthelp issues with Google nest , thermostat is disconnecting from wifi automatically. Tried to restart my wifi and thermostat both did not work and Please assist with this issue and its happening quite frequently.
-
Guy Morris
(@GuyMorris75) reported
@googlenesthelp hi, my elderly mother's nest is showing the W5 error. It's a nest 3 learning thermostat.
-
JonLion ➒
(@JonLi0n) reported
@googlenesthelp how many times do I have to ask? Add a 1 hour boost button for heating on your app!!! The schedule is pointless in the varying temperatures in the UK and having to remember to turn it on and off is not good service! Very very poor of you. 4 years and counting
-
Aaron Knight is also farktal@higheredweb.social
(@farktal) reported
@wxgeek @googlenest Yup. Had it working fine since launch. Tried removing and re-adding; check connection spins then helpfully says something went wrong - alternating between trouble connecting to the Nest svc and thermostat, even though I can app control thermostat fine on its own.
-
Neil Bridgeman - Rail Low-Voltage Specialist
(@neilbridgeman) reported
@jamieblatant @googlenest It is just the outside stuff. Really poor quality and I am at a 50% failure rate after 18 months.
-
Jason
(@MarxizMphoto) reported
@googlenest this morning my nest (yrs old) has only a red flashing light which I see is usually a battery issue. I charged it with a charger for a bit and it worked but then drained again. If it’s determined the issue is the nest device itself do you offer replacements?
-
Rob Williams
(@codeslubber) reported
@googlenesthelp What help? Yes I turned on ECO when I set it up. That apparently means it’s my fault it turns on the heat when the temp is 10 degrees higher than the setting I have in. Thanks so much!
-
Ben Nash
(@bennash) reported
Occasionally I'll get so mad at an app or website over bad UI/UX and I go to leave a review only to find I left the same review a year ago. Today it was the Nest app. What a piece of **** app. Am I a Karen, or does that app truly suck? I'm unsure. But damn @googlenest do better
-
topherroach7
(@topherroach7) reported
@googlenest why can’t I get help in for my nest thermostat. Your call centers is horrible.
-
Peter Vanes
(@PetervanEs13) reported
Is it just me or do you agree the @googlenest thermostat the worst thermostat ever? Just curious.
-
Gianluca Rizzo
(@gianluca7rizzo) reported
@BrentSickmiller @googlenesthelp Good luck in getting this sorted. Same issue for me and before sending the replacement they need to receive the device first. My heating has been off since
-
Chris Penfold
(@PenfoldPR) reported
@googlenesthelp hi, my Hub has developed really bad screen burn. Is there anything I can do?
-
ItzMisTikBgs
(@scrumpywebber) reported
@HiveHelper @googlenest are your products like this? App not working for over 2 days.
-
Jon_F
(@jonnyfiens) reported
@HiveHomeUK You lot are dreadful. 24 hours later and still no fix??? Buying @googlenest tonight #hivewankers
-
FlowersandMud🌸
(@flowersandmud32) reported
@amazonmusic I predict echo sales are down and @googlenest are up this Christmas. #AmazonMusic update stinks! #googlenest
-
Michael Caravaggio
(@1005Error) reported
@googlenesthelp I just f****** told you I'm not here to write a goddamn thesis If you don't fix it I don't give a f*** it's not that big a deal I was just trying to let you know anything other than that it's going to be 60 an hour
-
Laura Winn
(@SacThriftChick) reported
Hi @googlenesthelp Could this be thermostat error? My heater hits the target temp and runs cool and then the set temp jumps up. If I set 73 then it goes cold at 73 and changes its target to 74 or even higher but stays cold. Heater was inspected by professional, nothing wrong.
-
Ali Stroud
(@ali_travelcat) reported
@googlenesthelp after spending days reading forums, guidelines and getting an engineer out - my nest thermostat is still not working! No power supply from link unit to thermostat. Tested by electrician - link unit faulty.