Google Nest

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No problems detected at Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Google Nest problems in the last 24 hours

The following chart shows the number of reports that we have received about Google Nest by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Google Nest Outage Chart 05/26/2022 10:40

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Device Failure 30.88% Device Failure
  • Online Features 20.70% Online Features
  • Sign in 17.54% Sign in
  • App Crashing 14.04% App Crashing
  • Website Down 8.42% Website Down
  • Errors 8.42% Errors

Google Nest Outage Map

The most recent outage reports and issues originated from:

AustraliaAdelaide Device Failure
AustraliaMelbourne Website Down
AustraliaPerth Online Features
AustraliaMelbourne Device Failure
MalaysiaPuchong Batu Dua Belas Website Down
CanadaVancouver Device Failure

Google Nest Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:
  • n0rmzzz Norman (@n0rmzzz) reported

    @googlenesthelp I will sort it out, no worries. I was trying to raise that it doesn't help me find the issue, in case you could improve it.

  • n0rmzzz Norman (@n0rmzzz) reported

    @googlenesthelp Thanks for replying. I am about 3 meters from the router. I think the setup flow copies networking configuration into the camera, so it has to be "same". It's frustrating that it's not way to debug it further. "Move closer" doesn't help at all. An error code would be nice.

  • Dom2122 Dom (@Dom2122) reported

    @googlenesthelp seems this is a common issue with older heat links, please could I be sent a replacement?

  • dethbox big round thing enthusiast (@dethbox) reported

    Well. After months of having completely given up on my @googlenest ever displaying the weather again, my @ASUS router died completely. RMA'd. Haven't had an issue in weeks. So I think we know what the problem was. Technology has not been kind to me this year.

  • Donnaireland7 Donna ireland (@Donnaireland7) reported

    @googlenesthelp Thank you, it’s a 3rd gen thermostat and the bit that is attached to the boiler is not working, no lights or power to it. We’ve had not heating now for a week

  • Donnaireland7 Donna ireland (@Donnaireland7) reported

    @googlenesthelp @googlenest how do we get help in the uk with a google nest that isn’t working after only 18 months

  • medievalmvb medievalmvb (@medievalmvb) reported

    *When* #GoogleNest Family Bells work it’s really helpful for my mom, who has dementia but also needs to take various medications at set times—the announcement is set to go off in all rooms so we don’t miss it. But when it fails bad things happen. And it fails too often.

  • medievalmvb medievalmvb (@medievalmvb) reported

    What I’m bummed about is I researched this purchase, and none of the tech reviewers apparently bothered to search for any complaints about the service before rating #GoogleNest a top pick, for me the error rate makes it unusable

  • medievalmvb medievalmvb (@medievalmvb) reported

    I know from Google search, ironically, that @googlenest is not fit for purpose—buggy, prone to failure. First thing I noticed was a Nest Mini in another room answering instead of the one I was talking to. But devices just go ‘dead’ w/o warning & stop doing things. #smarthome

  • craptinite Craptinite (@craptinite) reported

    @googlenest It’s no coincidence that I’ve started receiving spam calls from fake numbers after giving one of your agents my phone number “just in case we got disconnected”. How can we fix this?

  • Pedal4Health Fred Ellis (@Pedal4Health) reported

    @MartinSLewis @bbc5live I bought a @googlenest thermostat hoping it would save on my gas bill. £200 plus paying electrician to fit. Replaced once under warranty but still not working.

  • medievalmvb medievalmvb (@medievalmvb) reported

    2 of the 3 didn’t announce last night, so I unplugged & rebooted the 2, now all 3 don’t work—the reminder is for time-sensitive anti-stroke medication so no biggie @googlenest continue being amazing ****-ups

  • NickoliTheRed Nick L (@NickoliTheRed) reported

    @googlenesthelp ... Add one protect smoke alarm then attempt to add your second and it fails ... Common issue and there is no fix. It's not WiFi as I've a mesh, it's not batteries as they're new. The nest app is up-to-date. Any tips before I box them up and send them back?

  • annelonius Annie CGC (she/her) (@annelonius) reported

    @googlenesthelp It always worked before. Since I did factory reset it does nothing at all. I don't believe it has two bands. We just installed AT&T fiber. I had no issue with the Mini speakers, but I did not factory reset those.

  • Yorelis31 Yorelis Pinto (@Yorelis31) reported

    @googlenesthelp @theckman Hello there, for a about a month. It disconnects from WiFi regularly, shows a low battery level, I’ve gone down the rabbit hole of troubleshooting from the online help. S.O.S 🥹

  • annelonius Annie CGC (she/her) (@annelonius) reported

    @googlenesthelp I need help with my Nest Audio! New wifi, tried to change it, did factory reset and it just does nothing but light up back and forth!

  • aakashvj ꪖꪖᛕꪖᦓꫝ (@aakashvj) reported

    @madebygoogle @googlenest I have had a bad customer service experience that I want to escalate. Who (with authority beyond scripts) could speak to me before I approach the court of law?

  • nylonia1 Lioness (@nylonia1) reported

    @googlenesthelp Migrated yes. But there is no option to sign in with google there or Apple ID please update this if possible. Thanks

  • fredrickelliott Fredrick Elliott (@fredrickelliott) reported

    @googlenest my nest isnt working nor connecting to my WiFi. Can you please help - reset my router and the Nest and still seeing no networks nearby. Please help me out

  • snowsrage snowsrage (@snowsrage) reported

    Come on @googlenest, do you not give a **** about user experience anymore??? All I can say after being a customer for years is… 🖕 for giving up on UX… From a very unhappy customer just trying to reset my password on my iPhone. Did I mention, 🖕

  • jshawdyy jessica (@jshawdyy) reported

    @googlenest your thermostats are trash

  • jshawdyy jessica (@jshawdyy) reported

    @googlenest you’re thermostats are trash

  • _wongc Christopher Wong (🍎,🍎) (@_wongc) reported

    The worst part about @googlenest is that it’s owned by @Google and tangled with @google Home

  • mikeatupwey michael bannon 🇪🇺 #FBPE (@mikeatupwey) reported

    @googlenesthelp Hi Google. Is there a problem with Nest thermostat at the moment. My 3rd gen model has been offline for about 14 hrs. Carried out all the usual checks but no go.

  • ho_su_eh Josue (@ho_su_eh) reported

    @google Why am I being sent to Best Buy to buy a simple plastic mounting plate for my @googlenest protect when you know they don’t sell it? I will gladly pay for it. Please help!

  • 1horticulturist Charles Dietz (@1horticulturist) reported

    @googlenest had ontech out 5/18 to install the c adapter, now error n254 is coming up, I see no jumper from y to g is this why the error is coming up? Ontech can't come for another week and it's to humid out to wait.

  • CoderGuyMan Randy Kovach (@CoderGuyMan) reported

    Trying to setup a new Nest camera and ran into the "Can't connect to assisting device" issue. After some searching, it's the stupidest issue I have ever seen. Just let us pick the Wi-Fi like every other device in the world! Stupid. @googlenest

  • JonMartInlo Jon Martin (@JonMartInlo) reported

    @googlenest has never made a dime of profit and never will. They will be turning off their #cloud in this down turn. No #IoT company makes any profit

  • nzeineddine N Zee (@nzeineddine) reported

    @googlenesthelp my wired nest doorbell is taking up to 4hrs to send notifications to my phone. Tried resetting network and phone but still a massive delay. Anything else I can try? Only been happening the past few days, help!

  • cincytbone Tbone (@cincytbone) reported

    @Forbes I had one and it stopped working after 6 months and they wouldn’t replace it. They offered 20% off a new one. I threw it in the garbage and got @googlenest that works even better. Thanks @ecobee