Is Google Nest down?

@googlenesthelp Hi. My new Google Nest Learning Thermostat will no longer connect to the wifi network or the app. I have tried resetting the router and the nest. I have tried to manually input the network and pw. Help!

@googlenesthelp We’re in the US. This has been an issue since we installed it 3 days ago.

@googlenest I have a Google nest but every day it will disconnect from the network and won't set off my alarms, i then have to fully reset my Google nest every day, we have another Google nest which does not get this problem, is this because of my network or a nest problem.

@googlenest This has been an ongoing issue for weeks, it's not a matter of rebooting. I really just need a way to make it cast like a normal tab and ignore the CBC Gem chromecast app-thing.

@googlenesthelp Sure, I m in Canada and I believe the issue started a couple of weeks ago.

@googlenest I can force disconnect by pulling the power on the chromecast, but that's pretty inconvenient considering the TV is wall-mounted with the chromecast hidden behind it. Casting a tab or the desktop never causes this kind of issue.

@googlenest @NoraEvents Having the same issue here, no visitor announcements when it’s turned on.

@googlenest Well, they work most of the time, so I haven't had a chance to try the sync command yet. Sometimes if I have to unplug a device and move it I'll run into the issue but I haven't needed to do that recently.

my @googlenest thermostat randomly broke, so that's the 4th appliance that's broken in the last 8 months (dishwasher, microwave, my entire AC unit, now the thermostat). Smart homes/appliances are a scam tbh.

The first time I asked Twitter for help with my Nest thermostat E not setting up, @googlenest responded within 30 seconds. It was *almost* like they cared I now have *two* €200 bricks. They are silent since I told them I am in the Netherlands 🙄 #whatgives

WOW now @googlenest customer service is hanging up on my wife after close to an hour on the phone. Really? This is how you run a company, selling products that don't work and then mistreating customers that are looking for resolution #terrible

@googlenest Only issue is what device to get next 🙈

@googlenesthelp It says I’m online on the settings tab but when I’m back on the Home Screen it says internet disconnected - no error codes

@googlenest so @googlenest your product is terrible. Just charged for 3 hours put back on wall and says it needs to be charged. Its winter, my house is freezing, why can't your product work?

@googlenesthelp - nest gen 3 won’t connect to my Wi-fi for weather etc - been working fine for a year... no change to networking ,is this an issue your end ?

@googlenest Answer is “it’s not available or not possible right now”! No problem with @MagicRadio though

@googlenesthelp Is there an outage for Google Nest doorbells, mine has been offline since 1130 am this morning

@Brooklynwatch @googlenesthelp Yeap not working on my end as well...

@richproduce89 @googlenest I am having the same issue

@googlenesthelp I'm having issue with my nest thermostat. it's not able to connect to my wifi. i follow a couple trouble shoot steps and it still not connect to my router. I've reset my router and the nest. please advise

@googlenesthelp Any problems in NYC? App not working.

@googlenest Also @googlenest it's funny you mention wifi, as this thermostat can't find my wifi network. It says it can't find any wifi network, which is weird because the other 30 devices I have find/connect without any issue

@googlenest The only glimmer of any response is that the pace of flashing changes when I'm actually holding the button down. Usually, the rhythm is O (2sec), W (1sec), O(2sec). When I hold the button it is W (3sec), O (2sec), W(3sec). But as soon as I release, it resumes original rhythm.

@googlenest Sorry - I can see I was ambiguous above. I got a power supply from a chromecast audio that I knew to be working. I tried it in the chromecast that is not working, and it had no impact. Still orange-white-orange.

I guess I just need to toss this @googlenest thermostat in the trash. It won't control the heat and hundreds of online post with the same issues and same useless advice

@googlenest thanks for replying. I've removed and replaced power, I've tried adding as a new device in Home app (it doesn't get found at all), I've tried all manner of ways of holding the button down but the orange-white-orange resumes as soon as I release so doesn't appear to factory reset.

@googlenesthelp Hello Im having problems with my wifi on my nest thermostat e. I have tried all of the trouble suggestion and still nothing. My second Nest thermostat E works fine so I know its not the network. please help.

@googlenest I have two Google WiFi mesh routers covering my house. The devices are directly between them. The issue is even after set up, I could control one bulb and not the other and then that would change. That's not a reliable enough experience.

@googlenest Thanks-casting from iPhone XR to 1st gen Chromecast. Although deleting/reinstalling the @dailyburn app appears to have fixed the problem! At least, so far.

@googlenesthelp @kdrlwilliams This still appears to be an issue. What timeframe to resolve please