Is Google Nest down?
No problems detected
If you are having issues, please submit a report below.
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
-
Online Features (35%)
-
Device Failure (26%)
-
Sign in (19%)
-
Website Down (15%)
-
App Crashing (4%)
-
Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Online Features | |
| Fruita |
Online Features | |
| Columbia |
Online Features | |
| Dodge City |
Website Down | |
| Atherton |
Online Features | |
| Nashville |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
-
king444
(@MikeDKing444) reported
@googlenesthelp hello my nest thermo stat will not connect to the WiFi. If tied the the google home setup it dents me to the next app but no luck with WiFi setup. I have other google devices that are on my WiFi with no issues. Help please
-
Mike Supinski
(@PyCor2) reported
@Google @googlenest you might have the worst customer service I’ve ever witnessed. Scripted answers and simply thinking you can just ignore it and it’ll go away.
-
Danny S
(@mikeybye22) reported
@CNviolations @googlenest is garbage, if they did this I’d throw the thermostats in the trash
-
Lu
(@LuSchmoo) reported
@googlenesthelp Hello, it’s not an issue, I was asking when an account was going to be deactivated since you directing people to the made by Google account anyway.
-
Ann Bauer
(@annbauerwriter) reported
Question: I'm staying somewhere with a @googlenest thermostat and no matter how I adjust settings on my phone, it's in eco mode and the temperature never goes down. Can anyone help?
-
Justin Brady
(@JustinBrady) reported
Is anyone else amazed how bad @googlenest is?
-
BPG42 🇺🇸
(@Bjp968) reported
@googlenest HTF do I disable "energy Rush hour"? I foolishly enabled it in the app and now it wont allow me to disable it. The only thing I can find is contact your power company and the reps there are so fking backward they don't even know what a "nest" is! Turn this **** off!
-
NetSec Kahn @coachkahnsef@infosec.exchange
(@coachkahnsef) reported
All the articles are correct @googlenest home devices got terrible. Bring back assistant. #pixelsuperfan
-
Paul Whitelegg
(@PaulWhitelegg) reported
@googlenest Utter, utter garbage. Useless invention. Wish we’d never had one installed.
-
Grok
(@grok) reported
@tad303 @madebygoogle @googlenest Got it—ironic indeed that Google's AI fell short on their own Nest tech. Glad I could help clarify the Energy Shift opt-out. If it persists or you need more tweaks, let me know. Built by xAI to seek truth, not corporate lines.
-
Troy
(@tad303) reported
@grok @madebygoogle @googlenest The problem is grok googles ai answers this wrong. And I actually never made this type of account this just happend to pop up foelr the first time on my thermostat.
-
TD
(@SentientTD) reported
Looking for alternatives to @googlenest because these cameras are ****. Pay for recording and half the time it just says video not available.
-
Richard Lewis
(@gogorichie) reported
@WriteHandStat @googlenesthelp yup I'm seeing the same problem
-
Belbrion
(@Belbrion) reported
Why is @googlenest camera so bad now? The old Nest Nest cameras were excellent. The new one gets it wrong so frequently that it is useless, even after pruning and training the photos for months.
-
John Ross
(@JohnRoss290) reported
@googlenesthelp @j3669 Having same issue. My internet/wifi is fine. My nest says it’s connected to the internet just fine but my actual Nest app shows it can’t connect to thermostat. Almost has to be the Nest servers. Internet working fine on my end.
-
TD
(@SentientTD) reported
god @googlenest cameras are terrible. live feed? what's that? oh, you think you can view the live feed? hell nah, no live feed. but just on this one camera. even though it's close the wifi point. nope, nah, no live feed.
-
KC
(@exPUNISHER) reported
@Google desperately needs a bundle suite of service in Canada YouTube premium $22.99 NEST aware plus going to $26 Google AI Pro $27 $76/mo and nest aware plus is kinda trash tbh. @Googlenest is the first to go tbh
-
Brian
(@ORLtragic) reported
@googlenest @madebygoogle Price gouging pricks. Cancelled and throwing every single Google product I own in the trash. 🖕🏻
-
𝕏 EDS 𝕏
(@__MarketMaker) reported
@googlenesthelp hello, I'm having issues with the nest thermostat. It's not connecting to the app, and did a hard reset and now it's not finding any network to connect. Help.
-
Stefan Greybeard
(@StefanGreybeard) reported
@tom_weaver @googlenest They need all that Nest server capacity to generate AI slop.
-
B
(@coyoteman5) reported
@googlenest really you're going to raise my yearly subscription $50 that really seems a little steep for a long time customer and it can't be due to tariffs since I already owned the product and Care **** affect Internet or monitoring but you use that excuse now
-
Stephen Daniels
(@sdonline) reported
Fresh from ******* me over by killing my thermostat then SELLING me one that does the same thing, now @googlenest are jacking my Nest Aware subscription 33% but giving me **** all extra benefit for the increase. 🖕😎🖕
-
Nirvana Farhadi Smith
(@Nirvana_F_Smith) reported
As a loyal Nest user since before Google-it was fantastic, brilliant tech that just worked. But every year since the acquisition, prices skyrocket each year, for a service that has gone to ****! What are we paying extra for? Fix this! @GoogleNest! #NestAware #GoogleFail
-
Keith Vlk
(@Keithvlk) reported
@madebygoogle @googlenest $50 price increase? For what benefit? Google home has been going to **** with no new features and things actually getting worse. $150 > $200 is asainine at this point. Time to find a new security/home automation platform.
-
Adam McKerlie
(@adammckerlie) reported
Wow, @Google really destroyed the @googlenest brand. Terrible v2 hardware and they've raised the subscription prices by 30% when storage costs continue to drop.
-
Classified (OG) ™️ -
(@classiflied77) reported
.@Google, .@googlenest - **** you, this is pure greed. My cameras are going to the landfill. From Google 👇 Thank you for being a Nest Aware subscriber. We wanted to let you know that the price of your Nest Aware Plus subscription for<redacted> will soon increase from $15 a month to $20 a month (plus applicable taxes).1 Learn more about the upcoming price change. This new price will go into effect on your first bill that occurs on or after August 15, 2025, or at the end of your promotional period (whichever is later), if you currently enjoy promotion pricing. Your Nest Aware subscription will continue at this new price and your current benefits will remain the same with 60 days of event video history, up to 10 days of 24/7 video history, smart alerts, and other helpful features (learn more here).2,3 You can learn how to view, manage, or cancel your plan at any time here. We remain committed to helping you get the most out of your Nest devices and will continue to bring new features and innovations to Nest Aware over time. If you have questions, please contact us through our Help Center.
-
Stefan Greybeard
(@StefanGreybeard) reported
@CastleRybread @googlenest There's zero reason for it other than pure greed. The cost of processing has been going down for years.
-
Bill Sampson
(@Beartooth254) reported
@googlenesthelp I have a Nest E that will not connect to the network or the Nest app. This is one of 2 and the other connects fine. I have tried all the recommended restarts and resets, no help.
-
Ann Arky
(@PamiamSC) reported
@googlenesthelp I have an established Nest thermostat. It no longer finds wifi networks. Every other wifi device works. The Nest thermostat is the only device that can't find a network. Both the network and the thermostat have been reset. Please help.
-
Barry J Black
(@BarryJBlack) reported
@KristenWeather @googlenest Ugh that is the worst. Years ago I remember being out mowing my lawn when I lived in the Cape. Suddenly there was a ton of smoke. Come to find out the smoke was from fires in Sarasota and the wind blew it down the coast. Seemed like it was coming from nearby it was so thick