Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (51%)
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Online Features (19%)
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App Crashing (9%)
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Website Down (9%)
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Device Failure (9%)
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Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Peoria |
Online Features | |
| Anchorage |
Sign in | |
| Seattle |
Sign in | |
| Havertown |
Online Features | |
 Bhubaneshwar |
Online Features | |
 Whitchurch |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Rye Guy Carpe
(@CarpeDeezTweets) reported
No other smart device in my home has as many issues as @googlenest and @Google Hub . They never work, they always drop signal and I'm constantly trouble shooting them. Worst Money I've Ever Spent on "Smart" products.
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HJM
(@hjmurfee) reported
@googlenesthelp @googlenest help! My 3rd Gen thermostat cannot see my WiFi network. Stopped working yesterday. Full factory reset doesn’t fix it. Please help with suggestions. Thank you!
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Catherine Green
(@Catheri36060632) reported
@googlenesthelp please can you help with an error W5 message. All trouble shooting won’t work. Thanks
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McGavin
(@NFT_Shooter) reported
@Google @googlenest your new cameras not having 24/7 footage even though u pay for the subscription is a down grade Noone wants event-only footage. Stop making ur products worse.
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Jordan James Magee
(@realJordanMagee) reported
@googlenest you are the problem
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Victoria Elder
(@Elder6Victoria) reported
@googlenest never ever buy one our broke within a year and after 4 months I’m still battling with their terrible systems and customer service to get a replacement and get a plumber out AGAIN to refit!! Shocking.
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chezshockley
(@thegaycpa) reported
@ADT Received 2 phonecalls from #adt today# Tech said he'd call me back which he did. He was clueless about @googlenest I was explaining issue AGAIN and suddenly I couldn't hear him. I paid a lot of 💰for @ADT sad when #customerservice is so bad. Never received my alarm permit
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Bish_AvFc
(@AvFc_0973) reported
@googlenest Hi, No screwdriver with my nest thermostat wtf!?
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Master CJ
(@mastercj77) reported
@BergwerkCraft @googlenest Poor kitty
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Mark Cannon
(@markcannon5) reported
@googlenest You know what would help people save hundreds during this winter fuel crisis Letting us set our hot water schedules in increments smaller than 30 minutes If our water tank takes 25 minutes to heat. Let us set it for 25 minutes #FuelPoverty #FuelCrisis
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C H R I S 😁
(@Plumbly87) reported
@googlenest 2 step verification is not working on my new device, locking me out of my nest devices. Please help!!
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Philip Galea
(@philip_galea) reported
Anyone else having issues with their @googlenest thermostat this week? I thought I was going mad, but heating and water seems screwed up. I seem to recall having this problem everytime the US changes its clocks. I live I the UK, this really irritating and not smart at all...
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B ❤️
(@BYGDGO) reported
@googlenesthelp My wifi is not the problem. My regular google minis work perfectly fine. My old chromecasts, the circle ones work perfectly fine. But Technicolor CGM4141 and yes it’s dual
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UTAAmtrak
(@UTAAmtrak) reported
@googlenesthelp It's not a problem with the stream itself. When the problem fixes itself the recorded events go back to normal. Same quality.
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Raoul Encinas
(@RaoulEncinas) reported
I'm literally trying to give @Google @googlenesthelp even MORE money than I already have over the years (more than US $2k) and can't get help
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Chris Budde
(@ChrisBudde) reported
@googlenesthelp sent a device back for replacement and forgot to put a PDF in the box for the replacement. Help!?
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Amber Mittlestat
(@MittlestatAmber) reported
@googlenest please help. Going in circles with your online chat support. Purchased a Nest during a Black Friday sale for our new house. Installed last week, low battery and will not charge on the wall or via usb. Now it shuts off in the middle of the night. 😭
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UTAAmtrak
(@UTAAmtrak) reported
@googlenesthelp Why is the video feed of Nest Cams compressed. Like the video is crunched, not bad quality it's just like the app is displaying it in the wrong aspect ratio. It only happens for Nest App Cameras but happens in both Nest and Home apps. Recorded events also look...
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John Grosso
(@JohnTGrosso) reported
@googlenesthelp Sure thing! I have a Google Nest Smart Programmable Wifi Thermostat (Model: Thermostat-1.4). App said the thermostat went offline about 9 hours ago, otherwise no messages. Connected to WiFi, working fine manually, just not connected to the Nest Server.
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Wade L
(@wlewis) reported
@googlenesthelp howdy! My trusty nest thermostat has decided it doesn't want to detect WiFi (even though the router is like 10 ft away) I've tried all the usual approaches and no dice. Please help! 🙏
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B ❤️
(@BYGDGO) reported
@googlenesthelp I’m in the US. I don’t know the answer to that question. Again, it’s connected to the wifi. The wifi is not the problem. It hears me and makes the listening sound & just ignores what I say. My google minis work perfectly fine
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Rohit Kulkarni
(@rkulkarni93) reported
Just realized that for the last few years my morning alarm solely depended on my @googlenest hub with no backup power consideration, new idea either put a battery in it, or for older models have some sort of app-based backup if the device loses power (or offline in general)
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Catherine Green
(@Catheri36060632) reported
@googlenesthelp Hi, it’s a Nest Learning Thermostat and the problem started a couple of days ago. We’ve tried all the troubleshooting, everything!
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Beth
(@eas423) reported
@googlenesthelp thermostat lost wifi suddenly over weekend. Have followed all online google support guides with no success. No changes to wifi/router. Help??
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Kelley Place
(@place_kelley) reported
@googlenest @SantanaSamuels I’ve got the same issue! So annoying!
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Amit Tiwari 🇨🇦 🇮🇳
(@amitgtiwari) reported
@Honeywell its been more than 24 hours and your systems are down. I can not add my Wi-Fi Thermostat. Your customer service is not responding. I used @googlenest in past and never had any issue. #mytotalconnectcomfortdown #Honeywell #Honeywelldown
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Gwen Le Geek
(@Gwen_Le_Geek) reported
@googlenesthelp @NiceHashMining oh ok sorry, but they said it was the fault of the google captcha with my ip I don't know what to do anymore It's too bad if I have to leave this site (Nicehash) just for that
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HJM
(@hjmurfee) reported
@JohnTGrosso @googlenesthelp Hey I have the same problem. Reset both my router and the thermostat and nothing is working. Did full factory reset too and still nothing.
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Ryan Waldron
(@malachy33) reported
@GELighting @voteforgrant @googlenest The only way to fix these massive pieces of **** is to replace them with a different brand like Geeni or Hue and toss your Cync bulbs in the trash.
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Fredyonke
(@akush55) reported
@SafetyAlertsMN @googlenest looking like a slight medical issue cause kept pedal down. i seen this before 👀 i was nearly hit by🚕 cabby as driver had a 🫀stoke a block away plow across 3 lanes plow over bus stop sign as i was waiting to cross ❕❕