HBO Max

HBO Max Outage Map

The following outage map shows the most recent locations worldwide where HBO Max users have reported their issues and outages. If you are having an issue with HBO Max and your area is not listed, make sure to submit a report below



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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Mexico City, CDMX 88
São Paulo, SP 85
Guadalajara, JAL 46
Madrid, Comunidad de Madrid 45
Bogotá, Distrito Capital de Bogotá 31
Iztacalco, CDMX 27
Rio de Janeiro, RJ 26
Brasília, DF 23
Puebla, PUE 23
Tijuana, BCN 20
Juárez, CHH 19
Curitiba, PR 18
Barcelona, Catalunya 18
Monterrey, NLE 18
Medellín, Departamento de Antioquia 16
Rancho Nuevo, QUE 16
Buenos Aires, CF 15
Xalapa de Enríquez, VER 15
Gustavo Adolfo Madero, CDMX 15
Zapopan, JAL 15
Porto Alegre, RS 14
Campinas, SP 12
León de los Aldama, GUA 12
Belo Horizonte, MG 11
Toluca, MEX 10
Fortaleza, CE 10
Los Angeles, CA 9
Goiânia, GO 9
Lima, Provincia de Lima 9
Torreón, COA 9
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HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • judith⁷ 💞 (@taehyungyeji) reported

    uhh @hbomax help?? cant even find anything about this online😭

  • 🌻Miss Anne Thrope🌻 (@venividiflevi) reported

    @HBOMaxHelp This app freezes and closes no matter where I've used it. On iPad, on fire stick, on new smart tv, literally everywhere. HBO GO never even glitched. Why change it when it wasn't even broken? What a waste of money.

  • no rain, no flowers (@Miss_Sailorette) reported

    The @hbomax app is the second worst app on my firestick following @paramountplus.

  • Limerick (@Nameofpethere) reported

    @hbomax we have hbo max, on samsung TV running apps through Apple+ box. Used to work perfectly, now goes to black

  • Booooozle (@Booooozle) reported

    @HBOMaxHelp Yeah nope, that didn’t work, still getting the “you’re offline check connection” & can’t play this video right now 😑

  • Lil Wallet (@Lil_Wallet) reported

    @HBOMaxHelp downloads don't work

  • CaseyMoore (@CaseyMoore) reported

    @HBOMaxHelp Keep getting “Network error” message. Only happens with @hbomax, no other services.

  • James Bosseler No Check - but write my own jokes! (@JamesBosseler) reported

    @colbertlateshow @hbomax @stavridisj Choosey mothers know to just Skippy that awful Jif!

  • Pantagruel (@SeparateHold) reported

    @sleepr_ @hbomax They have the best programming by far though. But I agree that it's awful ui.

  • Kylee (@KyleeCarterrr_) reported

    @HBOMaxHelp no problem! lol i didnt think u would actually respond! My friend shrey, also requested u guys, and he told me to request as well,

  • Saying what u think (@youthoughtIsay) reported

    @hbomax you need to fix your autoplay since you updated your app. It starts playing next episode with 30 seconds left in the episode.

  • Cher (@chizzzzo) reported

    @HBOMaxHelp I had a great customer service rep helping me, but y’all need to fix how you’re doing things behind the scenes. I wasted $ double paying and it should be so easy to fix this kind of issue.

  • jj 🌊 nora ephron’s post-mortem protégé (@openmecarefully) reported

    @oswinscIaras @brutal4you @hbomax help😭

  • conman3 (@Bconman44) reported

    @hbomax Could you put 4k ultra and Dolby atmos stuff on your app? You are by far the worst for 4k content. Your volume sucks also. I have to turn my surround sound way up just to hear your movies

  • Panchito Pistoles (@javeeG) reported

    hey @hbomax , why can’t I watch Miyazaki films with Japanese audio the way they were intended? Fix that please.


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