HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Stuart, FL 1
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • LVc_luke Lukka 🖤🇺🇦💛 (@LVc_luke) reported

    @selfhatelmao @adultswim @hbomax terrible bait

  • VSP710 Viraj Persad (@VSP710) reported

    @hbomax fix your app please! 🙏🏼🙏🏼🙏🏼

  • Let_Davenport LetaDavenport (@Let_Davenport) reported

    @robertpatrickT2 @hbomax @DCpeacemaker Who will help me with advice?

  • ChelseyKelsey Kelsey (@ChelseyKelsey) reported

    @BrewCrewBabe @hbomax The first episode is slow and awful. But it gets much better!

  • storminxmormon David Dodson (@storminxmormon) reported

    Dear @hbomax your app is absolutely terrible. It’s unstable. It doesn’t work consistently. Every other TV app that my family uses works just fine. Except yours. I’m an engineer. Fire your engineers. I know there’s an invasion in Ukraine. Still, fix your app.

  • mimzee mimzee (@mimzee) reported

    @HBOMaxHelp @LilMsArtyPants @HBOMaxHelp I have this exact issue, captions do not work on HBO Max on Roku Ultra although all my settings are correct. All other channels work. Just not HBO.

  • kevinbrou Kevin Brouillette (@kevinbrou) reported

    @HBOMaxHelp what is up with your service? Just joined 2 weeks ago and I’ve used it on multiple devices — problems across the board. Down for hours, buffering, long app load times … kind of discouraging tbh

  • Doug_The_Bug Boy May (@Doug_The_Bug) reported

    I don’t know why tf I pay for @hbomax because the fuckn app half *** works. It always says try again later or check internet connection like my internet is the issue. @hbomax y’all better count your fuckn days or I want my fuckn money back cuz y’all **** don’t work

  • LozVox Lauren (@LozVox) reported

    @HBOMaxHelp Hi it's just not loading, it's frozen on the HBO loading page. I've reinstalled the app and it's still not working

  • afigueroa2017 Alexis Ayala (@afigueroa2017) reported

    @hbomax fix the app please. I need to catch up on euphoria

  • Leanna_George LeannaGeorge (@Leanna_George) reported

    @davidcrosss @Station11onmax @hbomax Who will help me with advice?

  • dianamporter Director Diana Porter (@dianamporter) reported

    Dear @hbomax Your user interface is terrible. Best wishes (the wish if for a redesign) Me

  • AutisticAt4eist Name: Castle * Job: Sarcasm & Vitriol Professional (@AutisticAt4eist) reported

    @HBOMaxHelp @Mr_Colin THE SAME THING ON THE WEB! The ability to shut off autoplay is something I asked about MONTHS AGO! But nothing's been done. I'm not sorry I cancelled my subscription. *I KNOW* that many, MANY people have requested this, but HBOMax obviously does not care about customer issues!

  • JohnWil58834501 Oger Stone (@JohnWil58834501) reported

    @JamesGunn @hbomax @DCpeacemaker What's the song called at the end? My shazam doesn't work.

  • simplypeachy__ Eir (@simplypeachy__) reported

    @hbomax the subtitles for adventure time are always wrong can you please fix this

Map Check Current Status