HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Brooklyn, NY | 3 |
Chicago, IL | 2 |
Portland, OR | 2 |
Westminster, MA | 2 |
Houston, TX | 2 |
Goiânia, GO | 2 |
Norfolk, VA | 2 |
Seattle, WA | 1 |
Fortaleza, CE | 1 |
San Diego, CA | 1 |
Auburn, CA | 1 |
Vancouver, BC | 1 |
Carmel, NY | 1 |
Katy, TX | 1 |
East Wenatchee, WA | 1 |
Napa, CA | 1 |
Jacksonville, FL | 1 |
Warren, MI | 1 |
Chula Vista, CA | 1 |
Ballwin, MO | 1 |
Dedham, MA | 1 |
Lake in the Hills, IL | 1 |
Pleasant View, TN | 1 |
Elgin, IL | 1 |
Kissimmee, FL | 1 |
Greenville, NH | 1 |
Spokane, WA | 1 |
Sacramento, CA | 1 |
Austin, TX | 1 |
Louisville, KY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Really Truly (@Zhollis_time) reported
@greciaslopez_ @hbomax Absolute worst lol smh app wouldn’t even open earlier I was so hot
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ShadOwXCat (@Shad0wXcat) reported
@RoosterTeeth @hbomax Hi. Did y’all get bought out by HBOMAX or are y’all just not contracted with VRV anymore? They refuse to answer their consumers and we are looking for a real answer. Please help us understand. I got VRV to watch yalls content. Thank you.
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Richard Phairtnochere (@RFartknocker) reported
Hey @hbomax I would really like to be able to watch one show, one movie or anything actually without having to restart the app two or three times. Fix your streaming app. It really is garbage.
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eloso (@BackwardsNat) reported
@hbomax yo hbo why is your media player and web browsing so bad? There is no practical functionality. For example: There is no forward or backwards button, settings buttons limited, no option of streaming quality...
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I’ᴍ ʜɪᴍ. (@SaucyCey) reported
Okay @hbomax problem fixed, I had to log into Hulu and watch Succession through the add-on because your app ******* STINKS
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Rachel Campbell (@rachandries) reported
@NovoLibertas @hbomax A problem with noticing things that should have been picked up from the first go round?!
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Rhonda (@rhonnikay) reported
.@ATTHelp when is the @hbomax issue getting fixed? “Your subscription thru AT&T has expired.” Yest. rep says it’s a widespread issue that has been escalated and just wait for the email to say it’s fixed. So when is that happening? Or do I cancel thru you and create with them?
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Thomas (@ThomasTroutman6) reported
Yo @hbomax, everyone knows y’all got the money to fix your ****** app.
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I’ᴍ ʜɪᴍ. (@SaucyCey) reported
Like bro I can only watch the first episode of whatever shows I click on, this app is fried, it should honestly be free because the free apps work better and have better UI @hbomax
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Haley Faith (@haleyfaithsauv) reported
@hbomax Why does your app not work on Roku no matter what I do? I'm just trying to watch Friday After Next. what's going on? I'm about to cancel. 🥺😭
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Lemony Legs (@flows_gorgeous) reported
I done had a long day’s work. Y’all better fix this raggedy *** 2012 interface of an app. If I can eat my wings watching Titans I know something. @hbomax
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alice (@alicejackjihad) reported
@HBOMaxHelp @hbomax still dealing with this problem, please help
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Just My 3cents (@Tr3Prom) reported
@hbomax app is complete **** on my TV.. Always logs me off after 3 days. Then I have to sign in through my phone
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Carson-Noel (@NOEL1585) reported
Is there an issue with the app on the iPhone? @hbomax
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Valerie Weisenfeld (@VWeisenfeld) reported
@lisarunnergirl @PandorasDoll @hbomax Yes! Carrie would never be on something so vulgar and tasteless. I keep hoping it gets better. My moronic optimism at work.