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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gland, VD 1
Perth, WA 1
Paris, Île-de-France 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 2
Aurora, CO 1
Villeneuve-d'Ascq, Hauts-de-France 1
Olímpia, SP 1
New York City, NY 1
Sydney, NSW 1
Saint Paul, MN 1
Jewar, UP 1
Greensboro, NC 1
Cambridge, MA 1
Lancaster, PA 1
Baltimore, MD 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • BarbadoSlim3
    Maurice Warren (@BarbadoSlim3) reported

    @hbomax whoever y’all got working on subtitles is doing terrible

  • brooke_byrne
    brooke byrne (@brooke_byrne) reported

    @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

  • Firebloodjrb
    Slippyfireblood87 (@Firebloodjrb) reported

    @HouseofDragon @hbomax Cool my issue is the characters are mostly dull

  • catzandcookiez
    Lauren (@catzandcookiez) reported

    @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax Why are we being shown a picture of Noah Wyle when this is not solely his achievement? The people who are being honored should be shown. Showing Noah alone is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

  • DylanLa27071073
    Dylkey (@DylanLa27071073) reported

    @hbomax Who is the idiot that decided to only show 10 movies in the A-Z section of every genre. I am paying for all of those movies on your server. I need to be able to see every single movie that I am paying for sometimes people enjoy just browsing movies and trailers. Fix it.

  • thatkcguy__
    Kc (@thatkcguy__) reported

    @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now

  • hornybean19cm_
    巨屌色TOP (@hornybean19cm_) reported

    @RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.

  • jshaggy1983
    Jiminy (@jshaggy1983) reported

    @MGMMusicHall @TBSNetwork @hbomax Kevin Knight (c) has an #AEW World Championship opportunity against Kenny Omega (c) at #AEWRedemption in Montreal. However, he has some other problems to deal with right now. #AEWDynamite

  • DragonBall49786
    Dragon Ballz (@DragonBall49786) reported

    @JamesGunn @Rory_g19 @hbomax Let’s just hope itself not a flop. Cox he’s just making dc bad while trying to fix.

  • themadgermanic
    ☠️ infidel ☠️ (@themadgermanic) reported

    @hbomaxhelp @AndyFromAustin I'm having the same problem....

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

  • StevensRachy
    Rachel Marie Stevens (@StevensRachy) reported

    Addicted to weather docos on @hbomax and when they auto play through you get either a ****** 90s sitcom or a crime doco solely based on the offender being butt nekkid. Quality right there

  • wavornsnowber
    Wavorn 💙 🐲 Commissions open! (@wavornsnowber) reported

    @cartoonnetwork @hbomax I'll have to record to watch later. dang work schedules

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

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