HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Bogotá, Distrito Capital de Bogotá | 2 |
| Anchorage, AK | 2 |
| São Paulo, SP | 2 |
| Madison, SD | 1 |
| Philadelphia, PA | 1 |
| Los Angeles, CA | 1 |
| Hyattsville, MD | 1 |
| Van Buren, AR | 1 |
| Macomb, IL | 1 |
| Raleigh, NC | 1 |
| Pea Ridge, AR | 1 |
| Hoover, AL | 1 |
| Wingate, NC | 1 |
| Santa Marta, Departamento del Magdalena | 1 |
| Gilroy, CA | 1 |
| Aberdeen, WA | 1 |
| Conneaut, OH | 1 |
| Summerville, SC | 1 |
| Chattanooga, TN | 1 |
| Phoenix, AZ | 1 |
| Grant Park, IL | 1 |
| Istanbul, İstanbul | 1 |
| Naperville, IL | 1 |
| Málaga, Andalucía | 1 |
| San Luis Potosí, SLP | 1 |
| Pittsburgh, PA | 1 |
| Valladolid, Castilla y León | 1 |
| Atlanta, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon E Hanners
(@Hannedon) reported
@snydercut @hbomax Aight I wasn't sure about this move but was going to watch it anyway since he was putting in that work, but now I'm hype
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Tyler Piasecki
(@tyler_piasecki) reported
@hbomax app has gotta be better. Always a issue when I try to watch something
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Madalene
(@pricelespursley) reported
@hbomax $15 for your service to not work properly? Finishing my show and cancelling. This is ridiculous
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Adam
(@Airwolf2001) reported
@HBOMaxHelp No errors it acts like it it loading, the screen goes black and it switches back to the home screen.
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Darren Bongiovanni
(@hbkid718) reported
After thinking about it & having 4 hours to kill, I was going to watch #JusticeLeagueSnyderCut. But, I couldn't sign in to my @hbomax Account on my @XBOX. So, now I can't watch it. So, I will watch it another time. Now, I'm watching #HillbillyElegy on @netflix
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The borrowed tweet
(@TheRealTohm) reported
@hbomax #ZackSnydersJusticeLeague is downloaded on my device, has played before, and won’t play now. For the last 6 hours at least. Other titles will play. Please help.
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mark
(@Aussiemarknyc) reported
@HBOMaxHelp Hi, FYI still an issue this week, new ep is there but doesn’t play and freezes the app. All other shows play normal.
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MaryBee
(@marybee_44) reported
Can somebody help me please?!? WHEN IS @NICKIMINAJ @hbomax docuseries coming out?! I can’t find a date ANYWHERE 😫
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Mazi Muffassa
(@_Muffassa) reported
Subscribed to @hbomax so I can watch #JusticeLeagueSnyderCut but I can't login even after changing password, What is going on ?
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Chuy Sanchez
(@ChwySanch3z) reported
Movie is good, the 4:3 experience is NOT!!! Please fix it... what’s next? Mono audio? @hbomax #SnyderCutJusticeLeague
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Me
(@grandma_times4) reported
@hbomax This is OK but no Dr. Seuss for you. This country is in big trouble.
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Rick B
(@Rick268) reported
@HBOMaxHelp @noahclipper1 Let’s hurry up and fix this
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Alf
(@aae0819) reported
@hbomax is really terrible at remembering your spot on @Roku app. Would be handy when watching a 4hr movie across different devices ;)
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Saquan Jones
(@SaquanJones) reported
3rd time watching the @snydercut and I realized the entire #JusticeLeague has parental issues. @ZackSnyder #JusticeLeagueSnyderCut @hbomax The entire team should be named The Orphans
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Justin Greene
(@AnimeCwboy) reported
@hbomax Getting error code: 420 when attempting to play #SnyderCutJusticeLeague on Chromecast (Ultra). Crashes right after 4:3 notice, no issues playing on mobile.
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