HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 3
São Paulo, SP 3
Rio de Janeiro, RJ 3
Salt Lake City, UT 2
Minneapolis, MN 2
Monterrey, NLE 2
Belo Horizonte, MG 2
Brussels, Bruxelles-Capitale 2
Los Angeles, CA 2
Boston, MA 2
Bogotá, Distrito Capital de Bogotá 2
Owings, MD 2
Dallas, TX 2
Fresno, CA 1
Lombard, IL 1
Frederikssund, Region Hovedstaden 1
Atlanta, GA 1
Guadalupe, NLE 1
Bristol, CT 1
Durango, CO 1
Saltillo, COA 1
Fort Lauderdale, FL 1
Auburn, WA 1
Akron, OH 1
New York City, NY 1
Kirkland, WA 1
Denver, CO 1
Pullman, WA 1
New Enterprise, PA 1
Norfolk, NE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • kev1nle Kevin Le (@kev1nle) reported

    @hbomax needs help with this broadcast … the picture quality looks awful for this USWNT game.

  • She_Speaks_Swag Jennica Schofield (@She_Speaks_Swag) reported

    @hbomax Is it just me or is there a problem with this live stream? Ours keeps freezing.

  • cole_groth Cole Groth (@cole_groth) reported

    @outmagazine @hbomax "Some viewers are calling it one of the worst shows they’ve ever seen. Those viewers are not telling the truth (and most of them have only seen the first two episodes, not the entire series)." And 'journalists' wonder why everybody hates them. Garbage article.

  • jodragneell Jo (@jodragneell) reported

    @hbomax The picture/video quality is isn’t good

  • soccermom2626 Allison Schenk (@soccermom2626) reported

    @hbomax The broadcast is pausing and freezing. Please fix this 😳

  • SensibleChuckIe Yep (@SensibleChuckIe) reported

    @mindykaling @hbomax @velmatheseries It’s terrible.

  • CantHitWRISP Hunter Renfroe (Parody) (@CantHitWRISP) reported

    @KarianneUSA @hbomax @USWNT That sucks, I'm sorry. I closed out and back in several times and it finally worked right. Hopefully they get the issues all fixed.

  • fOcsHomeBrew Dream Killer (@fOcsHomeBrew) reported

    People are complaining about the quality of @USWNT on @hbomax. I can’t even get that far. The play button on my HBOMax App does zero things.

  • She_Speaks_Swag Jennica Schofield (@She_Speaks_Swag) reported

    @hbomax this stream of the @USWNT is terrible! So glitchy! Is anyone working on this? Gonna make it impossible to watch this game.

  • evelyngfrick evelyn gee frick (@evelyngfrick) reported

    why is the stream of the @USWNT so blurry and glitchy, @hbomax? the quality wouldn’t be this bad if you were streaming an international match with the reigning men’s World Cup champions, no?

  • KevBluntPDS Kevin Blunt (@KevBluntPDS) reported

    This #USWNT stream on @hbomax is awful.

  • CantHitWRISP Hunter Renfroe (Parody) (@CantHitWRISP) reported

    @NormOlson11 @hbomax Okay, I thought I was the only one having this issue!

  • Jonreyna9 Jon_reyna (@Jonreyna9) reported from Houston, Texas

    This #uswnt game on @hbomax is already cutting off and on. Might have to check it out on @peacock to see if it’s just the feed. Fix this!

  • SportsCass5 Cassandra Khan (@SportsCass5) reported

    @HBOMaxHelp It’s just your production. It’s not a problem with the app or anything

  • BigKobeLive Kobe (@BigKobeLive) reported

    @mindykaling @hbomax @velmatheseries Yeah but there are no other animated shows, you're just patting yourself on the back for nothing. This show is awful. I watched it and have nothing positive to say. You've failed.

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