HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 3
Mexico City, CDMX 2
Pensacola, FL 2
Los Angeles, CA 2
Albuquerque, NM 2
Lisbon, Distrito de Lisboa 2
Dallas, TX 2
Oklahoma City, OK 2
Raleigh, NC 1
Atlantic Beach, FL 1
St. Louis, MO 1
Helsinki, Uusimaa 1
St. Petersburg, FL 1
Hudson, FL 1
Fort Bragg, CA 1
Omaha, NE 1
Kennewick, WA 1
Bluffton, IN 1
Lincoln, NE 1
Cypress, TX 1
San Francisco, CA 1
Visalia, CA 1
Portland, OR 1
San Jose, CA 1
Morelia, MIC 1
Oak Lawn, IL 1
Audubon, IA 1
Mar del Plata, BA 1
São Paulo, SP 1
Madrid, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    @colliderfrosty @hbomax If you mean the length then nah, that wouldn’t be an issue, there easily could have been an interval at one of those ‘Part’ title cards

  • KungPowPuss Abdullah Oladapo (@KungPowPuss) reported

    @thomasav @Philjimeneznyc @hbomax I mean I can hate him and all but he still contributed to DC Universe and some of his work served as some inspiration for the movie.

  • Luke4982 The Spooky Luke (@Luke4982) reported

    Hey @hbomax, your #Roku app won't play @ZackSnyder's #JusticeLeague. PLEASE FIX THIS IMMEDIATELY! TY!

  • CO2Brilliant Hiro | Rest in power, DOOM #BLM (@CO2Brilliant) reported

    @HBOMaxHelp The servers are still down. Do you guys know when they'll be up again?

  • Tundira Tundira (@Tundira) reported

    @JesterHal @ZackSnyder @hbomax Same its not working it stopped the q&a in the middle what gives???

  • CJ_TheBest16 C.J. Best (@CJ_TheBest16) reported

    @hbomax 8 ads in between a 4 hour movie for a paid app. Awful bruh

  • siwanoy Brian Savin (@siwanoy) reported

    @hbomax God help AT&T. Somebody please tell them to focus on building out fiber and wireless infrastructure and sell this looser HBO Max!

  • KevinDontDance Kevin Skinner (@KevinDontDance) reported from Queens, New York

    @unprovokedsquid @hbomax Ah, I have problems with it on my PS4 all the time. Every other episode of @KeyAndPeele did the same thing, and often HD isn't really all that HD. Wonder Woman 84 basically looked like a good DVD. Netflix and Hulu look pristine, so it ain't the system.

  • Vash2123 Vash (@Vash2123) reported

    I just finished JL & what a great film! Much better then how it was before & more! Same with the fix for B.v.S. Before I didn't care for the DCU.But after this I would love to see how this universe continues.@hbomax #ZackSnydersJusticeLeague #JusticeLeagueSnyderCut #JusticeLeague

  • Luke4982 The Spooky Luke (@Luke4982) reported

    Hey @HBOMaxHelp, your #Roku app won't play @ZackSnyder's #JusticeLeague. PLEASE FIX THIS IMMEDIATELY! TY!

  • Tundira Tundira (@Tundira) reported

    @HBOMaxHelp Connection is high speed, its a scener issue. Its back now but I missed the whole entire Q&A.

  • Tundira Tundira (@Tundira) reported

    @ZackSnyder @hbomax NOT WORKING!

  • SJEthan89 PRINCE AKEEM (@SJEthan89) reported

    @ZackSnyder @hbomax Anyone having issues on HBO Max? Lagging and freezing. @HBOMaxHelp

  • savswavylife sav (@savswavylife) reported

    @dr_crispn @hbomax Did you figure it out? Having the same problem

  • SJEthan89 PRINCE AKEEM (@SJEthan89) reported

    PLEASE, FIX YOUR SERVERS!!!! Tryna watch #SnyderCut for the fifth time and it’s lagging like crazy!! @HBOMaxHelp @hbomax

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