HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| Phoenix, AZ | 2 |
| Anchorage, AK | 2 |
| Bilbao, Euskal Autonomia Erkidegoa | 1 |
| Waukesha, WI | 1 |
| Mountain View, CA | 1 |
| Honolulu, HI | 1 |
| Virginia Beach, VA | 1 |
| Red Oak, TX | 1 |
| Santiago, Región Metropolitana | 1 |
| Longmont, CO | 1 |
| Somerset, WI | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Hartford, CT | 1 |
| South Portland, ME | 1 |
| Cincinnati, OH | 1 |
| Hickory, NC | 1 |
| Tampere, Pirkanmaa | 1 |
| Elk City, OK | 1 |
| Decatur, IL | 1 |
| Port Charlotte, FL | 1 |
| Lake in the Hills, IL | 1 |
| Ashburn, VA | 1 |
| Clearwater, FL | 1 |
| West Grove, PA | 1 |
| Harrisburg, PA | 1 |
| Kingston, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Lamb
(@zachvat) reported
Just PR claptrap and clickbait, now that it’s streaming again. #TheMatrixResurrections isn’t good. It’s borderline terrible. “You need to watch the most subversive sci-fi sequel on @HBOMax ASAP” #movies No. You do not. No, no link.
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Jackie LaVigne
(@bballgurl1000) reported
@hbomax what tf is going on with your app?? i have tried downloading a documentary 3 times on 2 different devices. After deleting and installing the app for the second time I finally got it to download only to get an error message when I turned off wifi. I had no trouble /2
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OJ's Burner Account
(@TheRealOJ420) reported
@HBOMaxHelp DIDNT WORK!!!! EVEN ROBOT TWITTER ACCOUNTS CANT HELP YOUR FAILING COMPANY!! SHAME!!!!! #hbomaxisrunbyidiots
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bonnie🥀
(@littlebeelife) reported
@hbomax NOT BARRY CALLING THE DETONATOR APP COMPANY TO COMPLAIN ABOUT THE THING NOT WORKING OSKDOAKSAS I swear he and Noho Hank share the same braincell #BarryHBO
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U R LOVED! U R IMPORTANT🐻🌈✌🏽🤟🏽🖖🏽
(@hey_its_baloo) reported
@robert493575 @hbomax I’ve never had an issue with Hulu. It does appear that there was an update needed. I need to check my Apple TV settings to see why auto updates are happening
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Lucas🐻🐾🐾
(@robert493575) reported
@hey_its_baloo @hbomax I have every plus subscription out there and Hulu is the worst on any console.. With a strong WiFi connection and tethered,it still crashes…error 4185.659843.09573264825.4799401749755388.90900..HuluMega+ must be installed for $49.99 with a casket deposit and Celine Dion singing.
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Wendell Buchanan
(@WendellBuchana5) reported
@hbomax God manifest Angels into reality with black matter! This is a distress call to all holy messengers! i'm being pained and harassed by spirits at my household and i need help! i live in shelbyville, tn. Please tear me out. my address is 225 ledbetter rd 37160.
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Hartrhank Unions
(@HartehankUnion) reported
@UnionizeTheBig Thank you. We are currently paid less than 15 dollar an hour and we have 30 minutes unpaid lunch break. We get penalized if we stay on the calls for too long even if we are supposed to help our customers. We currently take calls from alot of companies, but a big one is @hbomax
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lucius
(@gaypiratelvr) reported
@OrangeC19224731 @hbomax @wbd See, I'm with you on that. They made this mess, now they have to fix it.
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echo ☀️
(@queer_pirate) reported
@aziracrowslove @hbomax @wbd Hahahaha yes I love the man but he’d make the worst roommate for sure
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RBK4short
(@riverboatking_) reported
@HBOMaxHelp I'm in southern California and using an amazon fire tv box (not stick) this is a recent issue just started about a week ago or so. it just keeps turning on I'll turn it off when the show starts then will turn right back on again after opening credits.
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Michelle, Fandom Era
(@michellethestan) reported
@twilitplaid @hbomax It is completely absurd. I work in communications. I have NO idea what they're doing, but I don't feel bad about bullying the account every time they post because they should have anticipated this once the show took off.
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Jac
(@frazzlereader) reported
@twilitplaid @hbomax Honestly, if they wait until June 1st it will feel gross. Performative capitalism as its worst. The show is subverting so many expectations, but @hbomax just seems to be fulfilling all of the “corporate evil” tropes to a T.
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Mild Sauce
(@JuggsMathis) reported
Yo @hbomax, y’all’s platform is the worst experience I’ve had thus far with streaming services. This **** is insane
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FedEx Pope
(@neums) reported
@HBOMaxHelp This happened after your update 3 weeks ago. Everything is up to date. Your app just sucks. If you have on-air talent calling it out, it’s not user error. It’s your problem.
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