HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mexico City, CDMX | 2 |
| Pensacola, FL | 2 |
| Lisbon, Distrito de Lisboa | 2 |
| Bismarck, ND | 1 |
| Kingston, MA | 1 |
| Belém, PA | 1 |
| Gondecourt, Hauts-de-France | 1 |
| Joinville, SC | 1 |
| Uberlândia, MG | 1 |
| Dallas, TX | 1 |
| Natal, RN | 1 |
| Coeur d'Alene, ID | 1 |
| Palm Harbor, FL | 1 |
| Spring, TX | 1 |
| Argyle, TX | 1 |
| Raleigh, NC | 1 |
| Atlantic Beach, FL | 1 |
| St. Louis, MO | 1 |
| Helsinki, Uusimaa | 1 |
| St. Petersburg, FL | 1 |
| Hudson, FL | 1 |
| Fort Bragg, CA | 1 |
| Omaha, NE | 1 |
| Kennewick, WA | 1 |
| Bluffton, IN | 1 |
| Lincoln, NE | 1 |
| Cypress, TX | 1 |
| San Francisco, CA | 1 |
| Visalia, CA | 1 |
| Portland, OR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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jemmagrl
(@jemmagrl) reported
@hbomax @HBO Hi. Same problem as others. I'm watching via Amazon on HBOMax on a computer. Worked perfectly fine the last 2 episodes...nothing has changed with my system...still says "this video is currently unavailable." Is it not released at 9 pm? I'm in PST.
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ELITE FORCE
(@ELITEFORCE_LA) reported
Dropped out of #TheLastOfUs about 20 minutes into Episode 3. Garbage. #bellaramsey is terrible casting, and it’s ******* boring. @hbomax FAIL.
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HollidayDoc
(@HolidayDoc11) reported
@TheLastofUsHBO @hbomax The worst **** I’ve ever seen. Go woke and go broke @hbomax
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Aaron Janke
(@Aaronbuyswestfl) reported
@hbomax @HBO Saying unavailable. ???? Fix this please
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Gunther Jenkins
(@GuntherJenkins) reported
@HBOMaxHelp @Dw68369192 How about u guys just fix it??? Obviously lots of ppl having this exact issue
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ElongatedMuskrat
(@Muskrat42069) reported
@HBOMaxHelp The HBO max app on Apple TV just says “sorry we are having trouble communicating with the service. Please try again”. Restarting the device doesn’t help.
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Alex
(@Da40Pilot7) reported
@TheLastofUsHBO @hbomax Terrible episode
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UFCTherapy
(@UFCTherapy) reported
@TheLastofUsHBO @hbomax Worst episode so far and it had nothing to do with the game! Go figure 🧐
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Charlie Carrillo
(@CharlieC_3) reported
@HBOMaxHelp The audio for the last of us is all out of sync and in some parts just goes straight silent. Watching on a TLC roku TV. I've already tried signing out and in and re installing the app. Have this issue for every episode. Other shows work just fine
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**** smith
(@Dicksmi97250137) reported
@SlackJawBlain @TheLastofUsHBO @hbomax You sir, have terrible opinions... The acting was tremendous and it expanded on a relationship that existed within the game.
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rob⚫️
(@robdoubleA) reported
@Bouma504 @TheLastofUsHBO @hbomax I also wanted to see the school bloater but knowing how series work, im betting they are saving it for the season finale to show the bloater
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Nate Whidden
(@WhiddenNate) reported
@UFOFACTORY @hbomax I'm scouring twitter at 12:30 on a work night to see if that episode blew everyone else away. Absolutely incredible hour of TV. I can't remember a single episode of anything that good in a LONG time.
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CPQ-Apollo
(@CPQ_Apollo) reported
@JaysonMoriarty @TheLastofUsHBO @hbomax This episode of the gay of us sucked. Terrible episode absolutely nothing to do with developing the story or main characters. Let's take out 15% of the show to have 2 bearded lumberjacks making out and drinking wine what a joke
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Jean
(@JeanJuegaa) reported
@JoanR73 @TheLastofUsHBO @hbomax That is what I was thinking the whole scene LMAO. i have some trust issues lol.
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Levi Ritchie
(@ThadiousJayble) reported
How is it that every app's subtitles suck? @hbomax subs get cut off, @Crunchyroll subs aren't on at the beginning of the episode and then switch to a different language when I start the next episode, @Funimation subs just straight up don't work on some episodes.
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