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HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Veracruz, VER 1
Paris, Île-de-France 2
Sandillon, Centre 1
Gland, VD 1
Perth, WA 1
Frontonas, Auvergne-Rhône-Alpes 1
Montpellier, Occitanie 1
Tijuana, BCN 1
Le Teil, Auvergne-Rhône-Alpes 1
Sainte-Marie, Réunion 1
Cachan, Île-de-France 1
Pont-du-Château, Auvergne-Rhône-Alpes 1
City of Saint Louis, MO 1
Rockford, IL 1
Pont-Évêque, Auvergne-Rhône-Alpes 1
Kīhei, HI 1
Lille, Hauts-de-France 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Shawnee, OK 1
Utrecht, ut 1
Melbourne, VIC 1
Aurora, CO 1
Villeneuve-d'Ascq, Hauts-de-France 1
Olímpia, SP 1
New York City, NY 1
Sydney, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

  • thepunkydrew
    Drew Egan (@thepunkydrew) reported

    @hbomax @NASCAR fix your in car cameras. no sound whatsoever.

  • MrChrisMetler
    CM (@MrChrisMetler) reported

    @hbomax @HBO Looks god awful. Much like post-hiatus Curb seasons.

  • LostInArms
    UpInArms (@LostInArms) reported

    @tntsports @hbomax your camera work for swimming is awful - zoomed in on the lead who is 3m ahead while there's a neck and neck race for 2nd and 3rd!!

  • crystalthebell
    Crystal (@crystalthebell) reported

    @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

  • BoopStats
    Bob Vetrone Jr. (@BoopStats) reported

    Anybody else having trouble accessing @hbomax this evening?!?!? . . .

  • nicoolio_gp
    Nicoolio (@nicoolio_gp) reported

    @JamesGunn @hbomax As a Green Lantern fan, this is just overwhelmingly disappointing to see. I like the casting, especially Kyle Chandler. But the overall direction is a mistake. Too many problems to address in a single post. Show might've been better suited as a Martian Manhunter story instead...

  • ConsequencesRen
    Rendered Consequences (@ConsequencesRen) reported

    @hbomaxhelp It’s across all devices, please! Two iPhones, a Mac and a PC. You’re a little better than Disney plus though. I have Apple TV, Netflix, Prime Video, even YouTube has better sound quality depending on the channel

  • ComradeCrivz
    Lil Corky (@ComradeCrivz) reported

    @hbomax fix your subtitles, plz!

  • RaiderKing1337
    Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported

    @mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.

  • jcoehoorn
    Joel Coehoorn (@jcoehoorn) reported

    Tried to use the @hbomax app on my TV and it was SO. STUPID. SLOW. I had to switch to something else, will probably not keep the subscription long. Disney, Prime, Netflix, even Tubi, all work so much better.

  • barbara45163282
    barbara (@barbara45163282) reported

    @hbomax Larry David sucks. The show is awful. Not funny. LD please go far far away forever. Better sooner than later. Dumb, dumb, dumb.

  • P1Flag
    Winners Take All 🏁 (@P1Flag) reported

    @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

  • halibuckets
    Koby ☯︎ (@halibuckets) reported

    @RickandMorty @hbomax literally the worst character you could’ve chosen to make a spin-off of

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