HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Conroe, TX 2
Buffalo, NY 2
Saint Paul, MN 2
Richmond, VA 2
Fort Worth, TX 2
Dallas, TX 2
Toledo, OH 2
Philadelphia, PA 2
Los Angeles, CA 2
Fort Myers, FL 2
St. Louis, MO 2
Zapopan, JAL 1
Woodland, CA 1
Orlando, FL 1
Seattle, WA 1
Chambersburg, PA 1
Bel Air, MD 1
Chamois, MO 1
Oak Harbor, WA 1
Bangor, ME 1
Reynosa, TAM 1
Santa Catarina, NLE 1
García, NLE 1
Brie-Comte-Robert, Île-de-France 1
Torrijos, Castilla-La Mancha 1
Bron, Auvergne-Rhône-Alpes 1
Quinns Rocks, WA 1
Lyon, Auvergne-Rhône-Alpes 1
Chelles, Île-de-France 1
Columbus, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • lifebygigi Gigi 🧜🏾‍♀️ (@lifebygigi) reported

    @hbomax @HBOMaxHelp HELP. your roku app has not worked in over a week. I have followed all of your instructions. Everything is up to date. Do something

  • angearia Emmie (@angearia) reported

    .@hbomax my account was hacked & when I called customer service, I was dropped to take my satisfaction survey...o_O before anything was done to help me. Please HELP.

  • megascott Scott Smith 👨🏻‍💻 (@megascott) reported

    @davemark @hbomax My biggest fear is that this is a temporary roll back while they continue to work on their own solution. Even though there’s absolutely no reason.

  • catheroni2 catherine (@catheroni2) reported

    @hbomax fix apple tv please

  • cramseylib Christine (@cramseylib) reported

    @HBOMaxHelp I did this. Please help.

  • Yojimbo2049 yojimbo2049 (@Yojimbo2049) reported

    @HBOMaxHelp @murderxbryan It takes too many clicks to view a series to change episodes/season, arrow keys don't work for ff/rewind, and you should have a "next episode" button

  • YourCanadianGF Your Canadian GirlFriend (@YourCanadianGF) reported

    Hey @hbomax the sound on Wonder Woman 1984 is out of synch. Not having this issue on anything else I've watched. What gives? Is this movie dubbed like an Italian Giallo?

  • devmobnow #3dprinthelp (@devmobnow) reported

    @davemark @hbomax I was wondering why I couldn’t get it to work.

  • Suplyndmnd Frank Grimes (@Suplyndmnd) reported

    @HBOMaxHelp Nice. Now fix your trash servers and Android application.

  • imlaurenash lauren (@imlaurenash) reported

    @HBOMaxHelp your website is not providing any type of help and I need help nowwww

  • Gabstaro1 Gareth brown (@Gabstaro1) reported

    anybody else hbo max app on android just pretty much useless now. wont let me select anything and when it does it says an error message and doesn't stream🤬🤬🤬🤬 @hbomax @HBOMaxHelp

  • goaterhead Goaterhead (@goaterhead) reported

    @HBOMaxHelp @murderxbryan On the Amazon Fire Stick, HBO Max is hell on Earth- unusable.

  • richhomiephuong naevis, ₵₳ⱠⱠł₦₲ (@richhomiephuong) reported

    can we get some more hbomax hate tweets going so they can fix their **** @hbomax

  • grump_ronald Ronald Grump (@grump_ronald) reported

    @titudeadjust @HBOMaxHelp I’ve been having the same problem.

  • angearia Emmie (@angearia) reported

    @HBOMaxHelp my account was hacked & when I called customer service, I was dropped to take my satisfaction survey...o_O before anything was done to help me. Please HELP.

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