HBO Max Outage Map

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 37
Chicago, IL 36
Dallas, TX 35
Brooklyn, NY 35
New York City, NY 33
Houston, TX 32
Philadelphia, PA 32
Austin, TX 27
Washington, D.C., DC 25
Seattle, WA 25
St. Louis, MO 20
Denver, CO 18
Atlanta, GA 18
Orlando, FL 17
Columbus, OH 16
Minneapolis, MN 16
Miami, FL 16
Charlotte, NC 16
Phoenix, AZ 15
Portland, OR 14
San Antonio, TX 14
Indianapolis, IN 13
Alexandria, VA 11
Nashville, TN 11
San Francisco, CA 11
Jacksonville, FL 10
Albuquerque, NM 10
Reading, PA 10
The Bronx, NY 10
Tampa, FL 10

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HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • TyBry (@tbryant164) reported

    @HBOMaxHelp Dear Intern, I was the worst intern and I’m so much better as a professional for that experience. Find the bottom and make sure to get a bottle of Yellowtail to laugh about it later. Ps the cringe still stings

  • VanessaJupe (@VanessaJupe) reported

    @HBOMaxHelp Dear Intern, These (and worse) things happen more than anyone will let on. We once had devastating success with a push notification that temporarily crashed an authentication server. IT, not realizing what had happened, cycled the servers, extending the outage for hours. Oops!

  • Aspernari (@aspernari) reported

    @HBOMaxHelp Can you get some software and security specialists to help HBO keep confidential production data out of Dev and QA ends, and the public internet more than one Oopsie Poopsie away from those environments? This isn’t inconvenience. This is disfunction laid bare.

  • Bob Dunkin (@Blackbird_2) reported

    @Marktech @Popehat @HBOMaxHelp OOf. My 'worst' was a dead battery in a mic (trio act), no stage staff to replace. 5 floors up/down to replace it (each way). Winded, battery replaced, walked off directly into proscenium! Theatre board was all there. Asked what happened, response: "Told you. Don't use expired...

  • Holly Love (@Holly_Love2) reported

    @HBOMaxHelp the app no longer works. Can you please help?

  • EricMartin (@_iamericb) reported

    @HBOMaxHelp Dear intern, I was assigned to pick up Vietnamese sandwiches for lunch but I was given the wrong address and my phone died so I was panically running around the plaza but no one could help me cus they couldn’t speak English… I came back to the office with no food 🥲

  • Neighborhood Dog Rescuer (@dreux) reported

    @HBOMaxHelp pffft. One mistake to a portion of your users? It's not even a blip. We improve processes to make it less likely to happen again (including designing for possible human error). That's all we can do.

  • Cal (@CountOnCal) reported

    @HBOMaxHelp Dear Intern, I once invited everyone who failed a background check to a pizza party so we could help them finish creating their account.

  • Kevin Trivedi (@TrivediKevin) reported

    @HBOMaxHelp Meanwhile I still can’t sign in to HBO max on my rocky even after a password reset.

  • Clippers fans are contrarians and Lakers HATERS (@e1presidente) reported

    @HBOMaxHelp Amazon Fire is having issues with HBO app

  • 💧Leah Dwyer (@KarenLeahDwyer2) reported

    @HBOMaxHelp Dear Intern, At my first Xmas party for a large int’l bank, I walked up to a guy dressed as Dracula. I said Hi I’m Leah I work in IT. He said, I’m Dracula! No really what’s your name? He said ‘the big bosses name’ and I laughed & said yeah right & walked off. It was him.

  • ExpertDissenter (@ExpertDissenter) reported

    @ultrakat75 @HBOMaxHelp It’s always the white guy with the pic he took himself because he has no friends… that leaves the worst comment

  • A.Classy (@ALISHAisCLASSY) reported

    I say this because I marked the email as spam so @hbomax you may have bunch of opt out’s and spam labels you’re going to have to work through so your metrics don’t drastically change. Have your intern create a witty message and promote some new movies.

  • brendanp (@brendanp) reported

    @HBOMaxHelp As a customer of any platform and specifically one other platform which I won’t mention, I would always prefer I integration tests exist even if they go rogue. Keep up the good work!!

  • thefrolicproject⁷ (@frolicproject) reported

    @HBOMaxHelp First week of work at a tech company I accidentally slacked the entire office about being hungover from the work party from the night before. Lost my purse & my badge to get into the office 🙃

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