HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 2 |
| Fort Myers, FL | 2 |
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Quito, Provincia de Pichincha | 2 |
| Salem, WI | 1 |
| Allentown, NJ | 1 |
| Solidaridad, ROO | 1 |
| Macungie, PA | 1 |
| Jiutepec, MOR | 1 |
| Madrid, Comunidad de Madrid | 1 |
| East Lansing, MI | 1 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Philadelphia, PA | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
| Waynesboro, VA | 1 |
| Las Vegas, NV | 1 |
| Myrtle Beach, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@MikeAndTheMouse) reported
@hbomax Hey gang. Whatever you did when you did the changeover from Apple TV, screwed up my account. I got the refund, then I did the special promotional offer. Now I can’t watch on any of my devices. How about a credit, and then a fix please?
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Susan F. Epstein
(@SusanEpstein) reported
@HBOMaxHelp Like others here I have been trying to get help with non-working HBO Max. I’ve been through all the formulaic “fixes” and when they don’t work, communication ceases ( here and on FB Messenger).
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Michael
(@MikeAndTheMouse) reported
@HBOMaxHelp @AppleTV so you seem to be having issues with this transfer of services regarding HBO max leaving Apple TV. Yet, you are not answering anyone’s Concerns. You have our money. Now we want our service.
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Sideshow Bob
(@drkstrjry) reported
@hbomax Kinda looks like a ripoff of Family Guy when they poke fun at Lois' parents blue blood family. Cheap thrills. Being made fun of comes with the territory. Sack up, Royals. Some of us had to work all our lives just to live in 1 tiny castle.
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Malcolm Nygard
(@MalcolmNygard) reported
@hbomax hey, folks, you uploaded Doctor Who at too high a frame rate and it’s motion smoothed now. Any hope of a fix?
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Dave Dodgers 🇹🇹
(@davedodgers) reported
Dear @wbpictures @WarnerMedia @hbomax Y'all have a unique opportunity to right a terrible wrong. David Ayer deserves to have his film seen. #ReleaseTheAyerCut
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UnderdogPl4ys
(@Underdoggamez1) reported
@hbomax @fboyisland This looks terrible. Im in
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#MAJORBLUUS🏧🔊
(@MajorKeyJK) reported
@hbomax can yall PLEASE fix yall app? Aint no reason yall got all that money and cant have a decent app
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Prisoner136
(@wowihatethisshi) reported
@ninjamonkey75 @hbomax the hbomax app on the ps4 crashes constantly. its literally unusable. it's so disappointing bc it has so many great shows
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Teonykkia Starr
(@TeonykkiaStarr) reported
@HBOMaxHelp This did not help.
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Only the Truth
(@Moi998877) reported
@hbomax Meanwhile @hbomax Your writers, directors, and bigwigs who are in the corner offices sitting in their air-conditioned rooms are nothing but BULLIES & COWARDS. You may wear the nicest suit and may have fat wallets, but you are far worst than SCUM. You do not deserve your children.
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Poppy Rose
(@PoppyRo61793309) reported
@hbomax The people who work at @hbomax are sick & disgusting. Orlando Bloom is a hypocrite. The world has gone utterly mad with putrid people like you poking fun at children.
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Shelley
(@SRRS58) reported
@hbomax This program is inexcusable. Wrong on so many levels. Using George to make money is tasteless. For that matter, everyone in this program is a human being deserving kindness. No one is perfect. We all have trials and issues. This is program is not funny but distasteful.
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King Fluff 🐻
(@TechTeddy) reported
Ok @Roku y'all really need to fix this issue with @hbomax. This app crashing is annoying!
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𝕮𝖙𝖍𝖚𝖑𝖚201
(@Cthulu201) reported
I'm on @verizonfios and have no issues streaming other services, but @hbomax is horrible. I'm not paying for something that doesn't work.
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