HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Raleigh, NC | 2 |
| Quito, Provincia de Pichincha | 2 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Philadelphia, PA | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
| Waynesboro, VA | 1 |
| Las Vegas, NV | 1 |
| Myrtle Beach, SC | 1 |
| North Las Vegas, NV | 1 |
| Mogi das Cruzes, SP | 1 |
| Palm Harbor, FL | 1 |
| Inglewood, CA | 1 |
| Waxahachie, TX | 1 |
| Wake Forest, NC | 1 |
| Fort Worth, TX | 1 |
| Lake Saint Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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AkkiBoi
(@AkkiBoii) reported
@hbomax omg can you fix this buffering issue!!!! #hbomaxfail
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T.Cooke 🕶
(@thecookebook) reported
watching #TheHype on @hbomax and can’t help but to think that @Mxatrx would’ve killed on this show.
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eddavender
(@UKFanEddavender) reported
I’ve seen a number of these tweets previously, and they are all correct. I do not understand @hbomax decision to go to market with the worst UI ever (as evidenced by anyone who has ever tried to fast forward or reverse).
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Sighduck
(@DiscussKing) reported
@hbomax took all the ******* Friday the 13th movies off streaming ON Friday the 13th! Just the remake and Jason goes to hell. Those are actually the worst ones. Only Jason Takes Manhattan is even nearly as bad. Wtf!!!
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Mervyn Warren
(@mervynwarren) reported
@hbomax @HBOMaxHelp The audio on everything I watch on your channel is slightly out of sync. I watch via an AppleTV. Audio on all other channels is fine. This ONLY happens with HBO Max. My equipment is fine. The problem is on your end. How have you not noticed this?
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H🅱️O|Negrojurō Rengoku🐬
(@Oddlions) reported
@hbomax it’s been a year and some change fix this goddam app
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Julee
(@juleeslc) reported
@HBOMaxHelp Can’t download the app on my #Samsung tv. Please help.
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Monox Plays Trombone
(@Monox_Plays) reported
Hey @hbomax I'm a paying subscriber, why don't we try and work something out. You #ReleaseTheAyerCut And ill keep paying
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ani
(@heywardskey) reported
@hbomax why does ur **** lag up my tv u need to fix them bugs or i will fix u aka beat u up lol
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scaredadabs
(@scaredofdabs) reported
@hbomax your app is the most expensive and literally has the most problems, get it together
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Sarah Farkas
(@Sefarkas327) reported
@HBOMaxHelp I subscribe through Hulu and there is no sign-in option on the Roku HBO MAX app. Every time I try to play anything it asks me to subscribe. This app never works for me—please help!
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DP 🌿🏹
(@DeadpoolLIFE69) reported
@cartoonnetwork @hbomax We're not stopping this campaign, but I must pin my own work now. I'm sorry. (Yes, I'm apologizing to my own tweet, just ignore me)
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Nate Tailer
(@natethegreat736) reported
Even after getting picked up on @hbomax @DCTitans still has terrible writing and it baffles me that this show is being written so poorly. #titans deserves better
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mads *·˚ ༘♡
(@toebeanbinch) reported
@hbomax you’re the weakest thing i’ve encountered. unreliable. and u crash every 30 minutes. *spits*
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Jay El
(@JayEl29038498) reported
Hey @hbomax and @wbpictures … you hear that?! Yet again, YOUR customers are stating in one thunderous roar to release something that was messed up by a committee at WB. Let’s fix this 💩! #ReleaseTheAyerCut
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