HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Raleigh, NC 3
Dallas, TX 2
Quito, Provincia de Pichincha 2
Mexico City, CDMX 2
Ciudad Apodaca, NLE 1
Saint Charles, MN 1
Niort, Nouvelle-Aquitaine 1
Paris, Île-de-France 1
Palmdale, CA 1
San Diego, CA 1
Apopka, FL 1
Bellmore, NY 1
Boston, MA 1
Sackets Harbor, NY 1
Orange, CA 1
Indianapolis, IN 1
Salto, SP 1
Täby, Stockholm 1
Rio de Janeiro, RJ 1
Sherbrooke, QC 1
Grantsville, MD 1
Boca Raton, FL 1
Oakwood, GA 1
Pierrelatte, Auvergne-Rhône-Alpes 1
New Richmond, WI 1
Lesquin, Hauts-de-France 1
Sevilla, Andalucía 1
Barcelona, Catalunya 1
Bismarck, ND 1
Kingston, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • SeecretSkwirrel SecretSquirrel1965 (@SeecretSkwirrel) reported

    @hbomax Worst series ever. 😠😠😠

  • wilt_maryanne Maryanne Wilt (@wilt_maryanne) reported

    @HBOPR @HBO @hbomax I mean give me a break! We need to listen to psychoanalysis? Yeah that's real fun when you're looking for comedy. I'll skip it thank you. Yeah we all have our own problems. Not funny no good don't watch it. Absolutely sickening and pitiful. Not a comedy show. Comedy is for

  • Uncle_Mitt Uncle Mitt (@Uncle_Mitt) reported

    @u_m_a_m_i @hbomax Would work on this for free

  • WiseBettine Bettine Wise (@WiseBettine) reported

    @scion_mike @VrginX @hbomax Why can't they write an original story instead of mucking up an old one then? Can't come up with an original idea i guess. It *** just awful, i couldn't finish.

  • nogooddeed99 Alex Valdivia (@nogooddeed99) reported

    @hbomax It was change for the sake of change. And I didn't even get to the biggest issue yet. When my girlfriend and I finished watching the episode she didn't understand why we watched an hour of backstory for two characters which were already dead. She had never played the games before

  • mattbreitel Matt Breitel (@mattbreitel) reported

    @hbomax - your app is literally the absolute worst when it comes for offline viewing. I use my iPad almost exclusively for travel and every single time I go to watch something I've downloaded in advance, without fail, it will tell me it's offline (duh, that's why I downloaded!)

  • syrupinmysprite Andrew (@syrupinmysprite) reported

    @hbomax This show is constantly being recommended to me on your app, how is this possible? I don’t watch anything near related to this show and on top of this, it’s the 3rd worst rated show of all time. It’s being peddled. Additionally, it has been renewed for a second season. Baffling.

  • Racketygnome300 Ross (@Racketygnome300) reported

    @MoonCrow11 @staciworkingmom @hbomax I’m just letting you know I’m here for you… idk how you can have a problem with… theres no point in arguing with someone after I’ve already figured them out

  • pierre938183849 peter (@pierre938183849) reported

    @hbomax ppl who think is actually a decent show have no idea what good writing is. The show is an absolute bore with a repeated plot line epi after epi.. it’s actually terrible… but HBO has traded in good writing for the Netflix approach. It’s sad.

  • RandySellers69 Randy Sellers (@RandySellers69) reported

    @hbomax It has a 1.1 rating out of 10. Now I'm intrigued just to see how awful it really is...

  • raul_predescu Raul (@raul_predescu) reported

    Not sure why, but i tried watching @hbomax Velma. Terrible show. Voices are bad, story is bad, characters are bad, no Scooby, etc etc I'm not even going to continue my thoughts about this. @hbomax please cancel this junk. Total disgrace for the franchise!

  • PrincesslikeDUH Alejandra Abigail (@PrincesslikeDUH) reported

    @hbomax would you have a suggestion on how to fix my problem? I’m rewatching Game of Thrones and towards the end of the episode. It ends the current episode and automatically begins the next one. With about 5 minutes left.

  • Zak85648016 Zak (@Zak85648016) reported

    @HBOMaxHelp has anyone experienced a problem with the app, where no matter what you try, you can’t access your ac? The only temp sol is to create a new profile. But even then, the same issue happens, when you exit the app. So have to delete new profile, and start all over again?

  • scotinthecity Nadine Coyles Passport (@scotinthecity) reported

    @MrDaRkReMNanTs @hbomax @BellaRamsey That seems like a you problem

  • nourgang A (@nourgang) reported

    @HBOMaxHelp Anytime I use the app on xbox, nothing works. Can barely get a show to play for me. Why? Every other streaming / tv app on my Xbox works. Clearly not a network issue. I’ve re downloaded it several times

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