HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (36%)
- Sign in (29%)
- Playback Issues (16%)
- Crashing (14%)
- Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 1 day ago |
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Sign in | 2 days ago |
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Playback Issues | 3 days ago |
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Sign in | 3 days ago |
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Crashing | 3 days ago |
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Playback Issues | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Deez (@EvolDeez) reported@hbomax You just couldn't help yourself You just couldn't keep yourselves from ruining it Next time, take a dozen nurses from PITTSBURGH instead of a dozen nurses from LA Keep your west coast BS out of it You just insulted and misrepresented the entire city
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ethan (@dcjaybin) reported@hbomax @HBOMax_UK if we complain enough will u fix if pls
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Alfred (@ADlDAS5150) reported@hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?
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sam (@sam720396290005) reported@Sammycat41 @addievervale @hbomax subtitles are bad for me too. they’re always a few minutes ahead of whats actually happening on screen which is a shame. could just be a glitch for today because they just released it here? it might be better in a bit idk
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Nishtha Sadwelkar (@Nishtha11193) reportedWhile @JioHotstar @hotstar_helps makes news about bringing @hbomax to India, they continue to block premium users accounts every single day for 24 hours at a time. Utterly and completely useless. It has been 3 weeks my father is continuously harassed by this with no help.
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Tim (@Mayrit77) reported@bravo_joshuaaa @hbomax @StreamOnMax She makes the show terrible!!
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LMC🇺🇸🇲🇽 (@Dc80sRock) reported@JamesGunn @hbomax You artificial hype won’t help.
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nevdull (@nevdull) reported@hbomax @hbo @TNTSportsUS fix your ******* streaming app feed.. it's ******* stanley cup playoffs and the jitter and delay is abysmal.
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SirCumference 🍉 (@SirCumf) reporteda nurse at the hospital i work at told me about an ER attending (whose wife was also an attending in the ER) having an affair with one of the nurses and getting her pregnant. She said everyone was ******' in the ER. "you could see the ambulances shaking" @hbomax do something
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parsifal&emmenthal (@Vafudhr) reported@TiloSnr @hbomax That's not how Green Lantern Rings work.
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Cannon (@23automatic1) reported@MartCruz_19 @GameOfThrones @hbomax You do realize Jace(Rhaenyra's son) is betrothed to Baela(Daemon's daughter) and they are next in line to rule as King and Queen. So he is right by saying 'our children' so what's the problem?
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Chris (@Swip1er_l9ss) reported@JamesGunn @hbomax You can tell this show will flop…. The delay to trailer taken off to never show anything green until fans asked for it… This was their last straw to pull people in for one last lap. Will it work??? I don’t think so.
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Milkias Samuel (@Milkias2025) reported@naijirou @JamesGunn @hbomax Look I want good character arcs from them too, & I don't necessarily hate the idea of Hal not willing to give up the ring, however my problem is that they seem to imply the rings successor to be chosen by the user when canonically it's the ring that's meant to choose a successor
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Steelmatic (@corleone7007) reported@JamesGunn @hbomax That trailer looks terrible. I really hope the show is better.
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carys (@addievervale) reported@hbomax what hell is your problem what made you think this was a good idea
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Brandon Halloway (@BrandonHalloway) reported@hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.
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That Deanie Girl (@deaniejoooo) reportedIs anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.
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Jacob (@Jacob12462007) reported@hbomax why is streaming so glitchy? Just watching a show it freezes up after every commercial, I have to fast forward to get it to play again. Playback isn’t smooth, buffers regularly and other streaming services works fine so it isn’t my internet. Help!
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Chuck 🇺🇦 🌈 🏳️🌈 PLEASE, NO DM's (@1TibetanMastiff) reportedHey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.
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Onur Ç. (@BlackmaxOnur) reported@wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!
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Breaker (@TwiztidMetal31) reported@JamesGunn @hbomax Looks terrible. As per usual hard pass.
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Christen (@_JustAGoodGirl) reported@hbomax Now why are you telling me that I can’t use my account at work and at home? Do you pay my bill?
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moze (@moze) reportedThis is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax
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aurelia ☆ // 🎞️ (@peaksaturation) reported@addievervale @hbomax maybe a stupid question but are you logged in? it still says sign in/sign up in the corner. some websites are weird and after you sign up it doesn't automatically bring you into your account, you have to sign in separately. it makes no sense 😭 i can see all the eps on my acct!
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Dingus McKringus (@your_worm) reported@AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?
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🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported@hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.
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sleep8tolkien (@sleep8tolkien) reported@HouseofDragon @hbomax Won't be watching. If it ain't Martins work then no deal
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IAm#6 (@billybatsonwhiz) reported@hbomax @StuartFails I mean, this just sounds awful.
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Ron Stallworth (@ronstallworth22) reported@zav_evan @JamesGunn @hbomax because no one has ever use their brothers or wives in their work, just james
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Jason Ader (@TheJasinator) reportedHow to save Paramount and Warner Brothers? Rebrand #DavidEllison Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎