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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Crashing (31%)
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Sign in (30%)
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Buffering (19%)
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Playback Issues (17%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pensacola |
Playback Issues | |
| Fort Bragg |
Buffering | |
| Omaha |
Sign in | |
| Kennewick |
Crashing | |
| Bluffton |
Buffering | |
| Lincoln |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Bob
(@_qw_erty_1) reported
@HBOMaxHelp the rewind feature on LG TVs is broken with the latest update. It immediately rewinds in automatic fashion rather than starting in increments and becoming automatic only if you hold the rewind button. This is a major inconvenience.
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𝓁𝒾𝓉𝓉𝓁𝑒 𝓅𝓇𝒾𝓃𝒸𝑒𝓈𝓈
(@kittendreamsxo) reported
@HBOMaxHelp I fixed it already by turning the subtitles on and off. I’m not sure what that has to do with the audio (which was set to english). Must be some kind of glitch
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Ben Kessler
(@kessler) reported
@hbomax @HBOMaxHelp is there a bug in your latest Apple TV app? Get constant Can’t Connect errors and crashing on both my Apple TVs. Deleted app multiple times nothing fixes it.
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Cassius Rochford
(@cassiusroch) reported
More days without @hbomax ……if @DigicelTT makes me miss @winningtimehbo I will be very annoyed….I can’t get my daily fix of Friends either…..steups……….. only apologies and no fixes…..
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Al 🏴☠️ ofmd spoilers ahoy
(@miriad) reported
@hbomax As someone who listens to hours of true crime podcasts I honestly would be interested in watching these four docs but I'm not planning to watch anything until #OurFlagMeansDeath is renewed. Frankly, being shown the shows already renewed is making me very upset. Fix it, please.
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IEV
(@_iev22) reported
@sbrandford @HBOMaxHelp Same here. And no solution still. Can you figure it how to fix it?
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tonia 💞 ✨🦄 warrior unicorn
(@tonia) reported
@HBOMaxHelp Thanks for the quick response. The screen would make it seem like the title is not as important as the reference code. Might be worth some small tweaks to encourage reporting issues. I sense, others, like me, would not copy this code from their TV willingly.
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toilet paper soft breeze
(@qschadenfreude) reported
hey @hbomaxhelp I'm getting this really weird issue - I can't find the announcement that you'll be renewing Our Flag Means Death?? Could you show me where to find that pls
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✨Liz✨ who wants to edit your podcast
(@theloveliestliz) reported
@HBOMaxHelp It is on all my devices. TV, laptop. Finally made it work on my phone last night. This has been going on for over a week, so it's not the modem (which I did reset last week when troubleshooting). I don't use an app on my laptop and the tv app is up to date (no way to uninstall).
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Ryan Esposto
(@espostor) reported
@hbomaxhelp a couple of my downloads expired, but I still have them on my device. I am connected to my mobile hotspot but they will not renew … i tap renew and nothing happens. Seems broken.
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rain_man
(@EricRaine11) reported
I’m now convinced that @elonmusk needs buy @hbomax and fix @GameOfThrones
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Hunter Grayson
(@lethallyfab) reported
Is just a boy, standing in front of a streaming service (@hbomax), begging them to fix their subtitle problems
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Aravind
(@Aravind93951649) reported
@HBOMaxHelp Other movies are working. It’s specific to BatMan only. Audio original is available for the movie but audio doesn’t work. Sent DM with login Email.
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melodyrhys2008
(@melodyrhys2008) reported
@MichelleGomez @hbomax @FlightAttendant what was it like as a icon your self to work with rosie perez i hope i spelt her name right
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New York Jellybean 🌻🇺🇦🌻 🇺🇸 😷
(@NYCJellybean) reported
@hbomax it took me nearly 2 hrs to watch ep 1 of #WeOwnThisCity WTH guys? I never had this much of an issue streaming. Ugh.
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MarlonMD 🏳️🌈🇺🇸🇩🇴
(@MarlonColumnaMD) reported
wouldnt it be cool in another time distortion with the legion of super heroes, supergirl and braniac 5 from justice league unlimited travel back in time to help with the current issue that #YoungJustice is facing? @hbomax
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Eric Seufert
(@eric_seufert) reported
@HBO @hbomax First episode was pretty terrible. I like Jon Bernthal, so I hope it picks up in E2
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Charles Rowe
(@Cburn88) reported
@hbomax You guys have decent content but your app is like the McDonald’s ice cream machine. Always broken.
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Eric Hansley
(@erictheo) reported
@HBOMaxHelp I did uninstall and reinstall and the issue persists.
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Aravind
(@Aravind93951649) reported
@hbomax Batman movie audio is not working when “audio - original” option is selected
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Bill
(@gingbucket1) reported
@hbomax Fix your ****
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𝓁𝒾𝓉𝓉𝓁𝑒 𝓅𝓇𝒾𝓃𝒸𝑒𝓈𝓈
(@kittendreamsxo) reported
@hbomax Can someone please explain why the movie I’m trying to watch is dubbed in Spanish when it’s an English film, and the language is set to English? This is the second time this happening, and the first time, the problem didn’t work itself out for days 😑
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Victoria Ainsworth
(@Tori_Darlingx3) reported
Am I the only one that has CONSTANT issues with @hbomax ?? It’s always freezing, always kicking me off, and always telling me to call customer service with the code on the screen to report the errors occurring. I just wanna watch euphoria after I finally get the little one to bed
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Leandro JuStYn
(@_JuStYn) reported
@HBOMaxHelp It simply won't play on my Android tv. Tried streaming from my cellphone, also won't work. Already cleaned cache and reinstalled and no success. This is exactly the same kind of issue that happened with your old app.
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Jay Timberline
(@JayTimberline) reported
@hbomax why haven’t you put out all seasons of Westworld in 4K? It started after 4K came out & u hsve S1 out on 4K Blu-Ray. WHY ARENT ALL ORIGINAL SERIES IN 4K HDR? On HBO MAX. Invest in tech and quality resolution.
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✨Liz✨ who wants to edit your podcast
(@theloveliestliz) reported
Hey @hbomax, your service has had buffering issues for over a week now. It happens on all my devices and none of my other streaming services are having issues. What gives?
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braye🔺
(@snazzy_braye) reported
bruh @hbomax is the best and worst streaming service all in one how do they do that
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jonathan wiggs
(@jonathanMWiggs) reported
In the Staircase show, they didn’t get the eyebrows right. Peterson has maybe the most ****** up eyebrows of all time but they let Colin Firth keep his nice, normal non-villainous brows. There’s still time to fix this @hbomax
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Aravind
(@Aravind93951649) reported
@hbomax Audio is not working when “audio-original” is selected. Pls take a look
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Vaibhav Patale
(@Vaibhavpatale45) reported
I think @AppleTVPlus not interested in india. Just like @hbomax Both ott platform not launch in india. What is the problem?