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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (29%)
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Crashing (19%)
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Buffering (17%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Angra dos Reis |
Playback Issues | |
 Chesapeake |
Crashing | |
| Wheaton |
Sign in | |
| Green Bay |
Sign in | |
| Goiânia |
Buffering | |
| Conroe |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Susan O'shea
(@Susanshea14O) reported
@Cinesnark @hbomax I just cable my laptop to my TV, too much trouble otherwise. Also then my tv can’t spy on me.
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JDCowsert
(@jjayjay1975) reported
@hbomax @HBO @HBOPR why oh why can’t y’all get your app fixed? If it’s not constant ERROR messages, it’s constant episodes pausing, skipping, muting, fast forwarding, etc.. how does a mega conglomerate have such an undependable product? A product I pay for.
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Martin
(@MarTiLinK) reported
@HBOMaxHelp When are you going to fix the subtitles issue! They appear randomly on the screen in 3 or 4 lines! I have the latest Google Chromecast with Google tv! I'll wait a few days before unsubscribe
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Roy D. Griffin III
(@RDGriffinIII) reported
@HBOMaxHelp autoplay is not working and watched episodes are not being tracked on any platform.
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Tamirah. 👑🏁
(@Peep_MyTh0ughts) reported
Fix y’all damn app. @hbomax I’m tired of closing & reopening this **** 😒
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Pat Sponaugle
(@patman23) reported
@HBOMaxHelp Hey, I know there was a recent HBO Max update, but it is not working with my Samsung smart TV. I hope this can be corrected soon.
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BLACK LIVES MATTER
(@Ash_Thax) reported
When we know who #GossipGirl is, the basic premise of the show just doesn’t work. Can I get my $9.99 back @hbomax?
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Jason ⚪️
(@ThaRealExploit) reported
@HBOMaxHelp I need help I think someone hacked into my account
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Big Mf Bi$cuit
(@momoneyri) reported
@HBOMaxHelp I got the app on my TV & it doesnt have a error message just goes black and exits the app
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Kat Samuels
(@KatSamuels_) reported
Why is @hbomax the most expensive but the absolute worst
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Rachel 🌼
(@_RaeNicole_) reported
@hbomax dude yall GOT to fix your tv app it’s shocking how bad it is
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SuperMarketSlash
(@SprMrktSlsh) reported
@hbomax your app sucks!!! says i need to update but i can't click on the download button. I always have problems with this ****.
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Gavin Guidry (gid-dree)
(@gavinguidry) reported
Had to go through more than one rep to get it fixed, but I got it fixed. I really hope @hbomax takes steps to add login notifications and 2-step verification options.
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Hailey ⚡️
(@Hailey_Darling) reported
@HBOMaxHelp That being said, I’m tired of these ridiculous errors. I have version 50.30 installed on my PS5. What now HBO peeps? 🙄
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only_rosha
(@tamirea14) reported
@hbomax my hbo want work everytime I click on a movie it take me right back to the screen ✋🏽😭right when I was about to start watching the new gossip girl
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Daniel Magnan
(@DanielMagnan2) reported
Just finished "Closer" on @hbomax. Channels director Mike Nichols (The Graduate, Wolf, The Birdcage) earliest film "Who's Afraid Of Virginia Woolf?". This is 🔥, acidic dark 'romance' film with Jude Law, Natalie Portman, Julia Roberts, and Clive Owen playing terrible people.
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Hailey ⚡️
(@Hailey_Darling) reported
@HBOMaxHelp Again, having to do extra steps just to watch your shows is super lame and is making a lot of people upset. Why is it so hard to fix this issue on your end? You’re platform has been out for awhile now, it shouldn’t be having as many issues as it is.
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Bunnie
(@Bunnie0985) reported
Just watched 1st eps of the new Gossip Girl. Friggin awful. They need to stop rebooting shows that were ridiculously good and impossible to live up to. @gossipgirl @hbomax
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Roy D. Griffin III
(@RDGriffinIII) reported
@HBOMaxHelp PC, Console and Mobile phone. All devices except phone are wired. Mobile phone was on LTE with same issue.
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tia
(@wisdm__) reported
@hbomax I’m begging y’all, please fix your interface.
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Sarah Marrs
(@Cinesnark) reported
@Hoyaheel22 @hbomax Hopefully they'll fix it, but right now it's telling me there isn't enough memory and this TV is BARELY 2 years old. I'm not buying a new TV for ONE app.
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Kevin Rethual
(@kevinret) reported
@clucy_archivist @hbomax @HBOMaxHelp I have the same issue on my Nvidia Shield Pro and iPad. Neither work since yesterday. Was fine before.
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FatalTra6edy
(@FatalTra6edy) reported
@hbomax I have a Samsung Smart TV and trying to run HBO Max. It says I need the latest version, but it won't update. I deleted the app and tried to download it again, but now it says I don't have enough space. I don't believe this is really the case. Help please!
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Chris Castro
(@ChrisCa25768410) reported
@TheLeftTea @hbomax @Samsung Especially since it's one of the pricier streaming options . I actually love the app and prefer it over netflix . I think worst case scenario I have to delete and install the app I want to use that moment which will be annoying after a while. Thanks for helping me vent lol.
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Coastal Dreamer
(@Onthebeach205) reported
@Christi59870163 @hbomax I have that issue for several weeks. I called them. They do nothing. It's only with Roku. And now shows I watch do not go to the next episode. We are paying for a garbage app
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Ellen Lee Schwartz
(@Ellen_Lee3) reported
@HBOMaxHelp once again, my app is not working. This happens multiple times a week. I’m sick of it and it sucks.
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E V E 🐍
(@evil_lynnnnn) reported
Excuse me @hbomax , can y’all get your **** together ? I mean, if we are paying for a service , at least fix bugs it has … #Respectfully
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CHRISTO
(@702crc) reported
@hbomax FIX UR ******* GARBAGE APP
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DBAR
(@DamnboyAintRite) reported
@GHOST_LETTERS @just_me563 @hbomax If you don't mind, ma'am... What was the issue?
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Sarah Marrs
(@Cinesnark) reported
@kimsdharma @hbomax Disney+ is the WORST because they actively CHOOSE not to be backwards compatible with older smart TVs. This is the first issue I've had with HBOMax and it was repairable.