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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (33%)
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Buffering (27%)
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Playback Issues (18%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Sign in | |
| Honolulu |
Crashing | |
| Virginia Beach |
Video Quality | |
| Red Oak |
Crashing | |
 Santiago |
Buffering | |
| Longmont |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Wichmann
(@scottwichmann) reported
@hbomax look into fixing your content delivery system. The streaming service is plagued by constant buffering issues & glitches making it virtually unwatchable. Lots of artists worked very hard to create your content; you owe it to them to deliver it seamlessly to their audience.
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steve kemper
(@repmekevets) reported
@hbomax what’s going on with your apple tv app? it freezes every time i leave & come back to it & the only way to fix is is the restart the whole device.
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Nick Vito
(@nick_vito) reported
@HBOMaxHelp what is your apps problem 😡😡😡 WHY IS THIS CONSTANTLY BUFFERING ?!? i have 1000 gig speed internet and i am hard wired...
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DC Ultimate News #RestoreTheSnyderVerse
(@superman_fanp) reported
If all these movies on @hbomax are doing better than the #SnyderCut how did HBO Max only crash for the release of ZSJL and not for GvK or MK??? #RestoreTheSnyderVerse
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Herr Ruschmann
(@majshark) reported
Dear @hbomax: Your movie selection doesn't matter if fix your streaming service is broken. The stream auto zooms to the upper left portion of the screen, making your content unwatchable.
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xingcat
(@xingcat) reported
I can't believe @hbomax looked at Bethenny Frankel saying things like, "They keep asking me for input, but I need them to figure it out," when she is IN THE ROOM and is saying SHE IS A MODEL and gave them no time? NOBODY WANTS TO WORK WITH THIS TYPE OF BOSS.
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Jafet Serrato
(@JafetSerratoTV) reported
Hey @hbomax you probably have one of the worst rewind buttons out of all the streaming platforms, can you please fix it please? Thank you 🙏🏼 📺
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margaux verdera
(@mizmargauxxx) reported
@AJemaineClement @TheCW @hbomax July?!? Jfc man. Don’t you know we’re still in a pandemic and need this quality entertainment??
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Mojomanxero
(@mojomanxero) reported
@NeKap @hbomax Dang I been having problems too
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Boo Radical
(@BooRadl88323085) reported
@XavierCollinNZ @HBOMaxHelp Same issue here.
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bgappl07
(@bgappl07) reported
@hbomax I’ve had the service for forever now having problems receiving it I am I the only one??
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Caren Thacker
(@CarenThacker) reported
@HBO @hbomax why isn’t the HBO doc The Crash Reel available to watch through HBO...?
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Megan...
(@italia166) reported
@hbomax The app is not working...
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navit keren
(@navit_keren) reported
@hbomax what on earth is going on?! Your quality content is consistently marred by your consistently miserable streaming service.
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reba laufeyson 🖤
(@SoundGuyRicky) reported
@HBOMaxHelp The app on PS4 and it’s only for that one episode, I skipped it & the following two episodes work fine.
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Hunter the Beerkid™
(@theBeerkid69) reported
Hey @hbomax, I love y'all so I say this with nothing but the best intentions: your PS4 app is awful. Truly, truly awful. Please advise.
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Jimmy Eats
(@JimmyRager) reported
@HBOMaxHelp nothing is working on HBO Max. Is there an issue
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Vania Margene Rheault
(@V_Rheault) reported
I wish I could write a series like Mare of Easttown on @hbomax. What I know of police work I learned from watching all the seasons of @Castle_ABC and a criminology class I took at the community college in 1994. I don't think any of that will fly. LOL
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Jamie.
(@jamiemariemccar) reported
@hbomax has the worst app I’ve ever used. Can’t load shows, multiple crashes, etc. What a waste of money.
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ABHIJIT
(@ABHIJIT86556487) reported
@hbomax @RosannaPansino @CakesByTimbo The cake is amazing. Come on people, I am also a Snyderverse fan but posting #RestoreTheSndyerVerse on unrelated posts does not help the cause. So chill.
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✨Blue Nails for the Buss Down✨
(@jmill26_) reported
FIX YOUR HO *** APP. @hbomax
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Arst
(@austinburns225) reported
@HBOMaxHelp I keep trying to stream to my chrome cast and I keep getting error code 420. This has been an ongoing issue for weeks and I’m getting tired of it
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z🕷
(@zd00m) reported
@HBOMaxHelp I've done all of that in past instances of this issue and it doesn't help. It is long recurring and a bit too often to be sporadic. It happened a lot during Godzilla vs Kong too. I'm sorry but I only get this kind of issue from max, I don't have buffer issues with other services.
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young celtic
(@ice_styl3ee) reported
@hbomax fix that grey line bullshit
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Hutch
(@ga_nj_2012) reported
Does anyone have issues with volume on @hbomax? I can’t seem to boost the volume enough to hear Tenet.
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Bobby
(@bcrogs) reported
from
Washington, D.C., District of Columbia
@hbomax @iamjohnoliver is not new tonight. Fix your ******* system. And @billmaher was not new the other night either. Although your title headline says so. Fix it.
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Jesse Martinez
(@r8terfan99) reported
@HBOMaxHelp What’s going on with HBO max on Apple TV. not working
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Frazer Rice
(@frazerrice) reported
Yo, @hbomax it would be nice if we could watch #MareOfEasttown, but, alas, your service doesn't work . . . again. #hbomax #Fail
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ѴศʆཛѴЄཞgศ
(@305Bass) reported
@HBOMaxHelp Ok great. All your movies have low sound quality or sounds un mixed or unmastered. Literally have to double the sound output to hear a movie on the app via Samsung Tv. Will y’all be adding Fast Forward or Rewind ?
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ѴศʆཛѴЄཞgศ
(@305Bass) reported
Is there an update yet for the sound problems ?! @hbomax ohh and the white bar to the right of the screen?