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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (35%)
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Sign in (30%)
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Buffering (18%)
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Crashing (12%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salem |
Crashing | |
| Allentown |
Sign in | |
 Solidaridad |
Buffering | |
| Los Angeles |
Buffering | |
| Macungie |
Sign in | |
| Jiutepec |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Україна стоїть 💙💛
(@abasedmonihubbu) reported
@HBOMaxHelp troubleshooting is part of the problem. I can and have done all of these before to fix the problem, but this is the ONLY app I have ever had this many REPEATING issues on. Its not me, its your guy's app that needs to revamped. Better updates, better integration, notas many scrips
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Great King Rat
(@man_bro_dingo) reported
@hbomax #RenewOurFlagMeansDeath or I will go to grad school (media studies, no use) and get an entry level management position within your company and rise through the ranks to middle management where I will work for 30 years and then retire but seriously please renew it
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Jamie Hannan
(@jhannanjr) reported
@hbomax app is the worst when it comes to sound and video being off
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Lydia Mac 🃏
(@LydiaIsNotHere) reported
Taking to the Twitter verse for help on this one: @hbomax … why was gossip girl season 4 episode 18 missing today? Apparently the kids don’t stay on the picture. #GossipGirl
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Shame Incorporated
(@shameinc) reported
OH @MichaelMann @TokyoViceHBOMax @HBOMaxHelp Its apparently your fault. Episode 2's subtitles work just fine. No problems. I'm assuming he thought it was Miami Vice and he could just **** up the joint. Do better. I like reading.
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toren
(@ybtoren) reported
@hbomax fix your app
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Brian F Piekiel
(@BFPNY) reported
@hbomax , I had HBO MAX in the U.S. Now I am in the Republic of Georgia and am unable to login to my account to cancel. Please help!!!!
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d3ds3c 🏴 🏴
(@OfficialD3ds3c) reported
@HBODocs @hbomax I am here to help America, England and Israel I was sent by God himself
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ManilaExpress
(@ManilaExpress1) reported
@hbomax Hello, maybe can you help me? I moved to the Philippines from Spain and I wanted to reset my password. However, the screen just Show me that I am not able to watch hbo max in this country, but I just want to reset my password. Where can I go or write? Thank you.
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Jamie Hannan
(@jhannanjr) reported
@HBOMaxHelp The issue has happened w multiple devices.
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Deo M.
(@munipersaud) reported
Why is it that you can never watch a freaken movie @hbomax app on Samsung Tv. Without the **** freaken freezing up. FIX THE ******* APPPPPPPPPPP you cheap *****
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Steven Chean
(@StevenChean) reported
@HBOMaxHelp @AJYeend Same here. It’s the only streaming app we have that just refuses to work. It’s a shame because I hear it contains some great programming.
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hj.etage 🏴☠️🏳️🌈 RENEW OFMD
(@solidly_fluid) reported
@hbomax is this a code for ‚be patient there is work in progress before we can #RenewOurFlagMeansDeath ‚ ?? It would be cool, just to hear something, you know
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Martín Fields
(@martin_fields) reported
@hbomax I really hate that your app is truly awful: 1. Only 3 people can watch at the time, not all 6. 2. Downloads only last hours, why'd force me to watch it in a time limit. 3. The downloads only can be streamed through the downloads section, not from home. FIX👏🏼 THAT👏🏼****👏🏼
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Tiffany Sutton
(@ST4Y_PUFT) reported
@hbomax you cut off the end of the final space episodes at the end of season 2 please fix this
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kay ☪︎*｡꙳ our flag means death era!
(@wolfstarlvrs) reported
@hbomax why did twt ruin the quality bro👁👁
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Kauboy
(@kauleo_o) reported
@HBOMaxHelp doesn’t work on apple tv, have tried reinstalls of app and restarts of apple tv
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The Bee’s Knees, The Cat’s Pajama’s 🦈🇺🇸
(@IssaShark414) reported
I watched #kimi on @hbomax last night…it wasn’t terrible
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TheSuperbBuckRollins
(@BuckSuperb) reported
@AEW @hbomax when are the two of you going to work a content deal. The additional subs you would get would be outrageous
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August 🥳
(@vulpinereject) reported
I've been quite obsessed with #OurFlagMeansDeath on @hbomax lately, so I made some memes about it while I was on break at work. Here's a thread of them :) I'll be tagging the actors involved like an annoying little menace.
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Chris Jones
(@hichrisjones) reported
@Tracy_McDannald @AppleTV @hbomax has the same issue for their ads lol
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grink✨
(@Grink) reported
@hbomax I don’t speak Burmese, may want to fix Traffickers episode 1
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Wolf of Thor
(@KigreTheViking) reported
@hbomax Peak laziness has gotten to me. I no longer sidescroll the lists. Only downscroll. Same with Netflix. First world problems is tough.
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Gare
(@Gare_14) reported
from
Kirtland, New Mexico
Omgosh! @hbomax Y'all need to fix the bugs and glitches. It would be nice to watch an episode without stopping or pausing every 3 minutes. Thank You!
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Eternal Dilettante
(@eternaldiletant) reported
I’m halfway through The Invisible Pilot on @hbomax and so far it’s the biggest piece of **** I think I’ve ever seen. Like... so ******* terrible Their other docs are good, but they’re telling this story in the absolute worst possible way
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Україна стоїть 💙💛
(@abasedmonihubbu) reported
@hbomax fix your damn samsung app. WAYYY too many scripts running at once. Ya'll need to simplify so it doesnt crash and freeze every 5 seconds without rebooting.
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Greg B. - Don't have a good day, have a great day!
(@LetMyPeopleCode) reported
WTAF @hbomax??? Where is episode 1 of @BlackLadySketch season 3? News outlets were saying it world drop at 12am. You making us wait until after it airs on HBO cable or something? Are your subscribers second class citizens? Who do I have to kill at @WarnerMedia to fix this ****?
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Oj
(@Oj78915251) reported
Please help! @hbomax app on @PlayStation 5 is a disaster and not playing in 4k. Very poor video. When will it be updated to catch up to Xbox and every other platform? They display 4k perfectly well.
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Peyton
(@Peyton57738230) reported
@hbomax The Warner Bros Discovery logo is by far the worst! So out dated. Now was the time to get your innovative juices running and you just couldnt. Take the time and change it Now before your stuck with it for another 100 years.
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Vlaca
(@JDSorriso) reported
@hbomax Could you please tell me why your app is constantly crushing on tv? Since transferring to hbo max I've spent more time trying to figure out why it doesn't work than actually watchin anything...