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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 32% Sign in (32%)
  • 27% Crashing (27%)
  • 21% Buffering (21%)
  • 18% Playback Issues (18%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Sandillon Crashing 9 hours ago
Gland Playback Issues 7 days ago
Perth Sign in 8 days ago
Paris Sign in 21 days ago
Frontonas Video Quality 24 days ago
Montpellier Playback Issues 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax Why are we being shown a picture of Noah Wyle when this is not solely his achievement? The people who are being honored should be shown. Showing Noah alone is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

  • DJHouse82
    DJ House (@DJHouse82) reported

    Slow horses I watched Severance season 1 tried to watch season 2 and couldn’t get into it, but the biggest problem i have is how they do the episodes. If hbo shows at least a hour long episode everyone should. @hbomax is the best and they never put a 28 minute episode out that’s ridiculous

  • PrestonUie
    Da Goof (@PrestonUie) reported

    @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

  • Publius_Rive
    Eustakyo Puebla-Rive (@Publius_Rive) reported

    @HouseofDragon @hbomax It looks awful. Skip.😑

  • LewFromBeyond
    𝙻𝚎𝚠 👻 (@LewFromBeyond) reported

    @AndrewGrevas @hbomax That’s what makes movies special, we all like and resonate with different things. My biggest issue with the movie was the whole podcast angle, I just didn’t buy it. I’m also tired of the type of ending it went for. The audio and unnerving sense of dread was solid though.

  • RaiderKing1337
    Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported

    @mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

  • DaveH88987147
    Dave Holland (@DaveH88987147) reported

    @WabySigma @TNTSportsUS @hbomax fix your app

  • hookedontxmusic
    TexasChica (@hookedontxmusic) reported

    @hbomax Completely unwatchable on Roku, fix the issue or cancellation incoming!

  • sheribassham
    Sheri Bassham (@sheribassham) reported

    @hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.

  • willowmillenniu
    Sofia (@willowmillenniu) reported

    @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

  • Blogs_ByMe
    Blogs By Me (@Blogs_ByMe) reported

    @hbomax And thats the problem

  • BearSolitaire
    Buford T. Justice (@BearSolitaire) reported

    @TNTSportsUS @hbomax Please fix the scorebug for the Mensik-Navone match! #RolandGarros

  • halibuckets
    Koby ☯︎ (@halibuckets) reported

    @RickandMorty @hbomax literally the worst character you could’ve chosen to make a spin-off of

  • wavornsnowber
    Wavorn 💙 🐲 Commissions open! (@wavornsnowber) reported

    @cartoonnetwork @hbomax I'll have to record to watch later. dang work schedules

  • apwbowdon
    Alan Williams (@apwbowdon) reported

    A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

  • FrostGiant44
    Michael Descala (@FrostGiant44) reported

    @nerdist @netflix @hbomax little help here please!

  • kimicaraz
    finnie (@kimicaraz) reported

    @hbomax @TNTSports_EN Mboko/keys match just ended out of nowhere pls fix I want to watch I paid for this!!!!!

  • jack4u2b
    Jack Logan (@jack4u2b) reported

    @hbomax the sound quality is really bad. #FranchOpen

  • RonWarren72943
    Ron Warren (@RonWarren72943) reported

    @hbomax This is the WORST new show on TV. I love Larry David as a comedian, but this was a partisan hit piece and Larry David is dead to me. I won't watch anymore episodes!!!

  • LifeMi1987
    LifeMi (@LifeMi1987) reported

    @HistoftheBatman @YouTube @hbomax Return of The Joker and Under The Red Hood are fantastic but The Killing Joke might be the worst Batman movie of all time.

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

  • abideintheshad1
    abideintheshadow (@abideintheshad1) reported

    @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

  • music_freak24
    Reese Futch (@music_freak24) reported

    @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

  • Vespertil2o
    Vespertil2o (@Vespertil2o) reported

    @JamesGunn @hbomax genuinely terrible marketing bro

  • Johnny_Nil
    Johnny Nil (@Johnny_Nil) reported

    @hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?

  • JasonGreen464
    Jason Green (@JasonGreen464) reported

    @HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?

  • IaninAD
    Ian Holmes 💙 ⚒ (@IaninAD) reported

    @hbomax is ruining this final. Awful picture quality

  • SaulGar61900307
    Saul Garcia (@SaulGar61900307) reported

    @JediiToro @hbomax Every time I clicked a time it just showed me another time and then told me that it was sold out 😭 worst experience

  • AnnaLenaSthl1
    Anna-Lena (@AnnaLenaSthl1) reported

    @horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.