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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (43%)
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Buffering (37%)
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Playback Issues (15%)
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Crashing (4%)
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Video Quality (1%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Summerville |
Buffering | |
| Chattanooga |
Playback Issues | |
| Phoenix |
Playback Issues | |
| Grant Park |
Sign in | |
 Istanbul |
Sign in | |
| Naperville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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BLACK WOMENS LIVES MATTER❤️
(@Lynnette_DLC) reported
@HBOMaxHelp It’s about to be a month. Fix it
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Chrissy
(@truckerswife) reported
@HBOMaxHelp FIX THE APP!!!!!! RESPOND TO PEOPLE!!!! Y'ALL ARE CHARGING $15.00 A MONTH FOR CRAP SERVICE. I have sent numerous dms to you!!!
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Vince Dixon is STILL not querying
(@vincedixwrites) reported
@hbomax do you guys know how terrible your app is? Why does it disconnect every fifteen mins?
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Allan
(@Allan__Erickson) reported
@HBOMaxHelp Soooooo.... y’all fix it, yet?
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Eric Kohli
(@EKohli) reported
Random thought. @hbomax is a horrendous app. Takes a million years to download anything and that is after it errors out 3 times.
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Erik the Harajuku
(@ErikGlass7) reported
@hbomax the last two months the lagging, skipping, and navigating on this app has went down hill. Please fix it cause I actually like the app. Also bring Harry Potter back please 🙏🏾
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Adam Robertson™️
(@Adam_Robertsonn) reported
I pay $15 a month for @hbomax just for it to continuously buffer and tell me that “oops something went wrong”. I hate whoever is in charge of your service and also your Twitter.
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Abhilasha Sinha
(@abhilasha_music) reported
HBO Max is like an Indian dad. I walk on eggshells around both to make sure they’re in a good enough mood to give me what I need @hbomax WHT DONT YOU WORK?
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Trust You Dont Know Me
(@l_Gracie_l) reported
@hbomax I need help with the HBO app on fire stick it haven’t worked in like 2 weeks
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Mythos
(@mythosoph) reported
Hey @hbomax idk what the deal is but your streaming service constantly stutters for me if I try to do anything other than just watch your video. I don’t have that problem with any other streaming service or device
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Rodrigo Nascimento
(@rodrigon_CH) reported
@luciaguimaraes @hbomax It is the worst indeed. I just gave up on it and started mirroring my phone, the iPhone version works a bit better.
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Fearless Frank
(@FearlessFrank4) reported
@HBOMaxHelp @cnallard3164201 They reply w the same BS everything! Please provide us w the device, but it never works. Could be the worst app I’ve ever seen
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🌊 𝗲𝗹𝗹𝗲𝗻
(@ellmitchell) reported
@hbomax what’s happeninggggg autoplay not working on multiple roku devices and not saving progress in the series I’m watching!
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Cassie Stone
(@ditzyleopard) reported
Anyone else experiencing issues with @hulu and @hbomax forgetting where you left off then not letting you fast forward the "break" which is the recap we already watched and the intro? #FirstWorldProblems i know. But. We are packing and dont want to re rewatch it all #ChangeItBack
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Mavs fo Life $$
(@smith5016) reported
@hbomax your app for fire stick may be the worst running app I've ever seen. You guys charge me monthly for a gigantic glitchy piece of ****. Be better. Find out what Netflix is doing and copy it or steal it. Do something this sucks.
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M. Vad
(@MyVibesAreDope) reported
@hbomax I just paid $15 for another month of service and your app is not working on any of my devices. And you have unhelpful reps...wtf
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Deadbeat Cousin
(@CreamCityCase) reported
I can confidently say the HBO Max app has never worked for me. Not a single time. Shooting 0-27. Why even exist if you don’t work @hbomax????
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BLACK WOMENS LIVES MATTER❤️
(@Lynnette_DLC) reported
@HBOMaxHelp @_tongueTYed My iPhone 12 max, iPad 8th Gen, mac air and Sony smart TV. ALL of them! FIX IT.
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brianna 🌙
(@witchystardusts) reported
hey @hbomax can you fix the audio synchronization on rush hour 2? their voices don’t match with their mouths
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DarthShiba316
(@cnallard3164201) reported
@HBOMaxHelp I had already provided you information regarding the device which is my PS4 you guys were also able to repeat the error. I was told that I would be told when there was a solution and they're continued to be no solution.
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A. Martin
(@didjahearthat) reported
Just got @hbomax this week - anybody else feel like the video control functionality is 💩? Play/pause has a delayed reaction, scrubbing is terrible
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M. Vad
(@MyVibesAreDope) reported
@Ann3Rivkah @hbomax I'm having that issue. And Hbo Max just took money from my account...wtf @hbomax
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M. Vad
(@MyVibesAreDope) reported
@hbomax I was gonna give it a try but your app is not working.
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Bret Lund
(@BretSLund) reported
@hbomax yo, I have tolerated your broken service/app for about a month now. Things not loading, shows saying they can't play on an overlay right over the top of the show playing, needing to turn my tv on and off to clear your app so it can work again. Is this what I'm paying for?
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nine
(@_bandup9) reported
@HBOMaxHelp @NireeMusic fix y’all **** on ps4
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Hypnodomme Goddess Joules 🐟
(@GoddessJoules) reported
@HBOMaxHelp No, fix your app so I don't have to do all that
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MA. ALEJANDRA LUNA
(@MAR1ALUN1TA) reported
@hbomax worst app of all! Can’t believe all I’ve waited for this buffering non-sense.
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M. Vad
(@MyVibesAreDope) reported
@HBOMaxHelp My app is not working and I just paid $15.
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Wonder Woman
(@SMNND90) reported
@HBOMaxHelp can I get some help with your app on my Samsung TV?
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delanatweets
(@DelanaTweets) reported
@hbomax please please please fix your app. @hbomax #BeforeICancelMySubscription