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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max problems in the last 24 hours

The following chart shows the number of reports that we have received about HBO Max by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

HBO Max Outage Chart 12/08/2021 04:40

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 44.97% Buffering
  • Sign in 23.87% Sign in
  • Playback Issues 23.24% Playback Issues
  • Crashing 6.82% Crashing
  • Video Quality 1.09% Video Quality

HBO Max Outage Map

The most recent outage reports and issues originated from:

SpainMadrid Buffering
SpainCartagena Buffering
MexicoEcatepec de Morelos Buffering
United StatesFresno Sign in
EcuadorGuayaquil Sign in
SpainMadrid Sign in

HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • ryanrugg Ry (@ryanrugg) reported

    @HBOMaxHelp Maybe make your service work!

  • Michaelleemorin Michael lee Morin (@Michaelleemorin) reported

    @DCpeacemaker @hbomax Fix your app it’s worthless

  • KendraDuzIt God First. (@KendraDuzIt) reported

    Why do I pay for the app for it to not work and freeze up? @hbomax

  • rwsscott Tired Tweeter (@rwsscott) reported

    Hey @ATT, your support solutions for the widely known @hbomax subscription problem you have are epic-ly bad. Customer service immediately tries to punt you to HBO. Even though your own support forums say that won't resolve the issue.

  • CooleoFoolio Unappreciated (@CooleoFoolio) reported

    @HBOMaxHelp is your servers down ?

  • sandradee_59 Maxine Shaw Attorney At Law (@sandradee_59) reported

    @JessAvocad0s @hbomax a film distributed by an american company you ain't have a problem with it then you shouldn't have a problem with it now

  • abagelsalad butts carlton (@abagelsalad) reported

    @FRU1015 @succession @hbomax if it's the worst case scenario it'll be the cliff hanger for sure

  • Orpheus_alcon Orpheus (@Orpheus_alcon) reported

    @ShermanDefense @hbomax They need to fix their cybersecurity.

  • TheEricHoward Eric Howard (@TheEricHoward) reported

    @YouTubeTV can you please fix your @hbomax app?

  • nickatnight94 Nicholas Napoli (@nickatnight94) reported

    @hbomax there seems to be a widespread issue with people who have a subscription through a provider. My plan has been active for months, but today it when I opened the app it said "choose a plan". I tried to reauthorize but it keeps asking me to on any device.

  • renonagasan Reno Nagasan ☤ (@renonagasan) reported

    @HBOGOhelp @HBO @hbomax Tou need to fix your damn HBOGO APP! It’s so laggy, takes so much time to open, it sometimes freezes and even crashes. I for sure know I never had this experience with Netflix 🙄

  • TheKingPossum King Possum (@TheKingPossum) reported

    @hbomax it seems like I can’t lower quality of stream settings and I don’t want hbo max being the only thing I can do with my internet. Please tell me how to lower stream settings as I haven’t found a way online to do so.

  • TyreseRemix tyrese (@TyreseRemix) reported

    @hbomax fix it or im letting the world know y’all are anti black

  • HogenStyle Anders Hågensen (@HogenStyle) reported

    @HBOMaxHelp Can you just fix the buffering issues? My internet speed is 500/500, my Netflix, disney+, Prime Video etc works fine. It's just HBO max that buffers all the time. And it takes 2 minutes to load next episode.

  • Seditionhater Chris McGowan 🇺🇸 🌹 (@Seditionhater) reported

    @ShermanDefense @hbomax On this one it makes a little sense, they are going to want to figure out HOW the fraudulent charge happened and want your permission to issue a new card and card number to prevent future charges. They also want to keep people from just auto disputing things without evidence.

  • laughNsext b.Ran (@laughNsext) reported

    Yoo @hbomax i gotta issue

  • blondetree Momma Bear (@blondetree) reported

    @hbomax need help! My account says my AT&T subscription has expired but I’m still a customer!!!!

  • Vladimir_Pukin QuaranTC (@Vladimir_Pukin) reported

    How does @hbomax STILL have the worst UX?

  • MelissaUtter4 Lord Lassie (@MelissaUtter4) reported

    @HBO @hbomax I admit to having a tiny hearing problem, but did anyone else have trouble understanding the dialogue, especially between the cops?

  • Mee_Guel Pfizer Phil Dunphy (@Mee_Guel) reported

    @hbomax @ATTHelp my hbomax membership that comes with my fiber1000 is not working and not sure why?

  • BeanieRicks Destini (@BeanieRicks) reported

    Two episodes in and Hbo says “Opps something went wrong” @hbomax @HBO Please fix this $15 a month app.

  • norcalwally Wally (@norcalwally) reported

    @hbomax seriously what is wrong with your platform? Endless errors trying to play shows.

  • Sp0o0kyScarn Calvin (@Sp0o0kyScarn) reported

    @HBOMaxHelp Can I please get some help regarding this issue? Customer support via email has stopped responding. So far it seems HBO is committed to not having me give them money.

  • amine7723 🐉 (@amine7723) reported

    fix your **** @HBOMaxHelp @hbomax

  • Effiemagic 🍟Mcdonalds CoManager (@Effiemagic) reported

    @hbomax this app is absolutely trash!! Skipping to other episodes like my goodness fix it

  • anti_gnome Anti Gnome (@anti_gnome) reported from Plano, Texas

    I'm just thankful that apparently @hbomax is not hosted on @amazon servers. I may not be able to do work today but at least I can with Big Bang Theory reruns.

  • Scharleth sc✨ (@Scharleth) reported

    tired of my @hbomax app not working. annoying af

  • FarmTexas DownsFamilyFarmTexas (@FarmTexas) reported

    @kreeson @ATT @hbomax We are having the same problem. Just upgraded our cell phones and am suspicious that AT&T has messed this up. My husband called AT&T and asked to speak with Digital Assistance Center to resynchronize our AT&T mobile with HBO account. Got a lot of run around and "ticket" making

  • patrickc76 We the people did not select Biden (@patrickc76) reported

    @JohnCena @DCpeacemaker @hbomax You work for the CCP. F OFF.

  • wantedIDtaken wIDt (@wantedIDtaken) reported

    @DCComics @wbpictures @hbomax what about invite #GeorgePerez for a cameo in the TV/streaming Titans series? His work on the franchise is legendary and define the canonical version of many of those heroes.