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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (43%)
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Buffering (28%)
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Playback Issues (13%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver |
Playback Issues | |
 San Juan del Puerto |
Buffering | |
| Stone Mountain |
Buffering | |
 Guadalajara |
Buffering | |
| Madrid |
Buffering | |
 Bogotá |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Cynthia🌙
(@ChunkyAquarian) reported
I know we all joke about @hbomax not working but *****. It’s @euphoriaHBO time! Now is not the time HBOMAX! 💀
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PJ Bottoms
(@vee_tas) reported
@HBOMaxHelp Sometimes I go to the app and just get a black screen, sometimes it never loads. When I actually get to the page of what I want to watch, I'll often get an error saying that the content is no longer available or something to that effect.
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Jose Maya
(@josemayagoitia) reported
Sign this petition for @hbomax to fix it's ever crashing app for @Samsung
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becca
(@rebeccalivigni) reported
hbo website and app isn’t working send help #Euphoria @hbomax
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Astute Obtuseness
(@TheAstuteWit) reported
@hbomax Fix the glitches and add a 10 second forward and backward option. I shouldn’t have to rewind an entire 5 minutes because I missed a single sentence. Catch up, fix your ****, or **** and let Netflix take the win.
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shahrulmizat
(@shahrulmizat) reported
@HeWhoGodBlessed @ATT @hbomax So sorry about that,I have had similar issues like that before,but klock_crack on Instagram helped me out,he’s a genius
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Urho
(@nakkerton_nikke) reported
@hbomax Hello @hbomax ! When are you going to fix your app? Any progress on that?
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Emma Lueders
(@LuedersEmma) reported
@hbomax can u figure out a way to not have hbo crash on sundays euphoria can’t be frozen every ten mins this show is too good
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D ❄️💅🏾💎
(@_SweetNSpicyxo) reported
from
Queens, New York
What is the point of paying for @hbomax if this ****** app doesn’t even want to ******* work 😒
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naomi ❀
(@naomixsuicide) reported
@hbomax why am I paying all this money for y’all **** to never work!!!
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Novagiant
(@nikigeoghegan) reported
@ATT after five years I am still not getting my @hbomax. Even though it’s included in my wireless plan and I’ve made tons of phone calls over the past five years to get this case resolved this is ridiculous. Tickets and all, fix it
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☆⁷ | Fez’ defense attorney
(@kthbluestar) reported
@hbomax FIX YOUR DAMN WEBSITE
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Tarxannie!
(@JacobUlloa) reported
@hbomax your app be buggin on the ps4 I can’t even play anything, Everytime I try to play a movie or show it presses the home button instead… fix it smh
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MK 2.0
(@MK2002894539) reported
@AndJustLikeThat @hbomax I need more episodes. I like to see these (more or less gracefully) aging women with the problems of their own and can partly relate but for now, the characters aren’t fully plausible to me. And although I sort of understand Miranda I am missing her old fiercy angry likeable ego
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emilie1967
(@emilie1967) reported
@hbomax would it be possible to hyperlink the names listed on a particular work so as to be directed to that person’s other pieces in your catalogue?
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Big Body Boogie ⚯͛
(@smiilinbiig) reported
Just started the episode of #Euphoria and @hbomax is already pissing me off. Don’t tell me to delete and reinstall the app. I already did. Fix the app. It sucks.
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Pillars Of Salt
(@_PillarsOfSalt_) reported
@HBOMaxHelp PC, it froze up during most recent episode of Euphoria (S2 E3), it is still not working, I have tried numerous other shows. Its just unending three purple 'thinking dots'.
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katie porter’s white board
(@_NardyNard) reported
@hbomax fix y’all damn app I can’t watch Euphoria 😩
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♌️
(@TynAudi) reported
idk i just feel like 9 pm is a weird time, so idk who y’all gotta talk to but yeah fix that @hbomax @euphoriaHBO
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Jay ᴺᴹ #1 Connexion Stan
(@ungodlyjayveon) reported
@hbomax @wbpictures get to work on a Batman hbo series for the DCEU!
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Olav Mitchell Underdal
(@omunderdal) reported
Can someone explain why when you purchased @hbomax on @Hulu, some HBO shows and movies are not to be found on Hulu, and instead you have to download the HBOMax app and login with Hulu as provider? @hulu_support or anyone?
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mayphoria
(@meowdeer_) reported
@hbomax please fix your website im begging you
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please, you wore a jean vest ✋🏽
(@ohyoudee) reported
@HBOMAX if y’all don’t fix this ******* app
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BryanInMo - GOP are cowardly Tr*mp ball lickers 💯
(@BryanInMo1) reported
@HBOMaxHelp @PullToOpen63 I don't forget to fix the capiton issue I have DM'd you on over & over for the past 3 WEEKS please
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Jeneral
(@TherealJenaB) reported
@hbomax what kind of peasantry is this one episode a week nonsense?! Pls whole seasons and fix your app. #EuphoriaHBOMax
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Vaccine Waters
(@Kayla_Applebum) reported
@isaidfawkyou We need to cyberbully. FIX YOUR BUM *** APP @hbomax
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Michael
(@letloosemoose) reported
Hey @hbomax finally restarted our account with y’all only to have nothing work on my devices. Do your software engineers actively hat you?
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Wasn't following
(@TydfightGandhi) reported
@hbomax @AnimationWarner @dccomics why does everyones knuckles have black rectangles on them? Animation glitch?
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RVLA
(@candleNLsol) reported
Seriously, I’m sick of people saying @hbomax is a top tier app for content, and then only list @hbo shows. WarnerMedia ****** the HBO brand up by naming their whack *** attempt at technologization after HBO. Case studies showed WB+ wasn’t going to work so they went w HBOMax?
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BryanInMo - GOP are cowardly Tr*mp ball lickers 💯
(@BryanInMo1) reported
@HBOMaxHelp @CBarnardo1 Could you give an estimate on when the CC issue will be fixed? (DMs)