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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max problems in the last 24 hours

The following chart shows the number of reports that we have received about HBO Max by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

HBO Max Outage Chart 09/19/2021 15:55

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 35.35% Buffering
  • Sign in 30.53% Sign in
  • Playback Issues 22.01% Playback Issues
  • Crashing 11.15% Crashing
  • Video Quality .97% Video Quality

HBO Max Outage Map

The most recent outage reports and issues originated from:

BrazilCampos dos Goytacazes Sign in
MexicoCoatzacoalcos Sign in
United StatesBurbank Playback Issues
United StatesWashington, D.C. Crashing
ColombiaBogotá Playback Issues
MexicoTlaxcala Sign in

HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • CazadoraTor LaCazadoraDeTormentas (@CazadoraTor) reported

    @Roku I signed up for @HBOMaxHelp yesterday but haven't been able to watch anything on the #HBOMax channel because it keeps freezing & force closing. I have no problems with Hulu or anything else. Is there a fix for this? I have a Roku TV, software version 10.0.0 build 4214-48.

  • allietfussell Allie Fussell (@allietfussell) reported

    @hbomax fix your search function.

  • breana6985 Breana (@breana6985) reported

    HBO Max are thieves & trash …how the hell is your app not loading but you don’t wanna issue a refund to the customer ..never subscribe to them if you value your money EVER @hbomax

  • failurebydesig3 failurebydesign93 (@failurebydesig3) reported

    @HBOMaxHelp This happens multiple times a movie and you have to restart the app. The movie still plays in the background while the error is on the screen.

  • jazzbethy EQ (@jazzbethy) reported

    @hbomax your app is the WORST. It freezes up constantly or just won’t play at all. You can’t rewind or fast forward because it’ll freeze. Please fix it.

  • vijayagopal vijayagopal (@vijayagopal) reported

    @hbomax Your Roku app is too slow. We couldn’t watch even a few minutes of any program. Other apps in the same Roku/internet connect work perfectly fine. There is not even an option to remove the channel.

  • 10rant Warren Cantrell (@10rant) reported

    @SceneStealrEric @hbomax It just didn’t get there for me. And as a supposed Seattle movie, it had…issues.

  • eclecticmonae CMA (@eclecticmonae) reported

    @hulu @hbomax I'm going to cancel Hulu if these channels keep glitching. Y'all charge way too much for these problems

  • HawgsNCards BP (@HawgsNCards) reported

    @hbomax your HBO Max subscription through Prime Video Channels has expired. It then says “We’re having trouble resetting your password. Please try again.” I’ve tried multiple times.

  • Visit_R_Site (@Visit_R_Site) reported

    Watched the new Clint Eastwood movie on @hbomax @CryMachoFilm & I’ll go ahead and say it. It wasn’t good, nowhere near the quality of work I’m used to from Clint. I don’t understand his 30yr desire to make this film. If it was a weak story, screen adaption, directing🤔 who knows

  • Kreshendo_ T R iLL Stan Account (@Kreshendo_) reported

    @hbomax fix the captions for your movies and shows. When a person say “*****” the captions should say that. Not “******”. They are not the same thing. After watching the Boondocks the other and 40 year old Virgin today, I noticed it seems to be every time. #fixit

  • aowner2 Boeheim’s Navy (@aowner2) reported

    @hbomax It was terrible. I fell asleep three times.

  • katebranden Kate Branden (@katebranden) reported

    Dear @hbomax: So you want your data off Amazon. I get it. But your app is awful in comparison. Really, really bad. To the level where I’m asking if I want to pay for that much aggravation. Fix this. Make it a good experience. Then you’ll get my money again. @AppleTV you too.

  • Hudsontheboy Suzanna Wheeler (@Hudsontheboy) reported

    @hbomax Your app is the absolute worst, especially on @ps4 #hbomax

  • GenericLib Generic White Lib (@GenericLib) reported

    Hey @hbomax do you know what the absolute worst way to listen to a podcast is? Actually, I think you might #BatmanTheAudioAdventures

  • winterschild11 Saracastically (@winterschild11) reported

    @hulu @hbomax Make sure to check tell people if you hey want to binge watch their favourite classics, they better be prepared to settle for just the ending credits because you haven’t bothered to fix the “known issue” that was reported months ago.

  • 17pdog χ🍞🌹🍓 ☭ (@17pdog) reported

    @HBOMaxHelp there’s a captions error on some of your movies. Double captions.

  • bre_singleton Bre 🎲 (@bre_singleton) reported

    apple tv killing you. fight back @hbomax (just fix the rewind)

  • kelsosmegaphone David Kelso (@kelsosmegaphone) reported

    @HBOMaxHelp Problem solved already! Customer service WIN for @HBOMaxHelp!

  • lightofheaven_ (@lightofheaven_) reported

    @hbomax FIX YOUR ****!!

  • TudgeIsAshy Tudge Hopkins (@TudgeIsAshy) reported

    @hbomax help

  • imabuff imabuff (@imabuff) reported

    @hbomax why is your streaming quality so Aol like? All the others I have no issue, am I doing something wrong?

  • joshuagrotheer Joshua Grotheer (@joshuagrotheer) reported

    Rewatching #whitelotus on @hbomax and I'm reminded why hotel, resort and private club management were never part of my hospitality career. These guests are truly awful to the resort staff.

  • aleksshaposhni3 Алекс Шапошников (@aleksshaposhni3) reported

    @MaxOnMax0nMax @hbomax Go try and inbox barnscodess__ now on instagram he is a specialist on recovering hacked account, he helped me out when I had same issues and I'm extremely grateful and happy right now cause my account is back to me.

  • mayyvobai3 may (@mayyvobai3) reported

    @hbomax is doing the lordts work 😌✋🏾

  • So_Fetch3 c$ (@So_Fetch3) reported

    @HBOMaxHelp does the hbomax Xbox app have a trouble shoot I can go through? It never works right :( please help

  • Jamielinka Kathryn Kempton (@Jamielinka) reported

    @hbomax why does HBO Max on my Roku consistently have issues ? No other Roku app causes problems. Trying to watch a show and it’s stopped steaming or gone to the home page no less than 6 times in 6 min. For weeks now. 15/mo is a lot for this!

  • Nikkiliz6 Nikki liz (@Nikkiliz6) reported

    @hbomax is there a current issue? Down detector says no but my account doesnt work at all

  • failurebydesig3 failurebydesign93 (@failurebydesig3) reported

    @hbomax Please fix your ****** *** app. It is hands down the worst streaming platform.

  • PJ82098 Captain Howdy (@PJ82098) reported from Merrimack, New Hampshire

    Dear @hbomax. I just watched #Malignant and I wish to be compensated for the 1:51:33 of my life I will never get back. Absolutely awful!