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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max problems in the last 24 hours

The following chart shows the number of reports that we have received about HBO Max by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

HBO Max Outage Chart 08/10/2022 13:10

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 39.12% Buffering
  • Sign in 29.13% Sign in
  • Playback Issues 23.20% Playback Issues
  • Crashing 7.45% Crashing
  • Video Quality 1.10% Video Quality

HBO Max Outage Map

The most recent outage reports and issues originated from:

Loading map, please wait...
MexicoGuadalajara Sign in
BrazilCaxambu Buffering
BrazilNatal Buffering
BrazilFortaleza Playback Issues
BrazilRio de Janeiro Playback Issues
ColombiaMedellín Crashing

HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • Jadenstarzz Jenn (@Jadenstarzz) reported

    @hbomax I need to buy a gift card - I've googled went on your site and I can't find it...HELP, I need it for tomorrow - please and thanks!

  • zndr_a Zander (@zndr_a) reported

    @sciencequiche probably late to this dog pile but @hbomax which is not a great app on an Apple TV, but @discoveryplus is the worst app I regularly use from a UX standpoint, I use it to watch just a few shows and it’s horrendous. Yes worse than HULU.

  • MuhFukahJones ********** Jones (racked) (@MuhFukahJones) reported

    Question for @hbomax. What’s up with the 45 minute hard knocks episode? You rolled the credits with 15 minutes left, and no theyre were no commercials or ads on this program. Where’s the accountability?Lemme guess supply chain or staffing issues?? More excuses for dogshit service

  • ebriceman niujerseño97 (@ebriceman) reported

    @hbomax your app is not loading anything. I have a pitch black screen. Fix it up.

  • paulgreenstone Paul Greenstone (@paulgreenstone) reported from Orinda, California

    @JewdyGold “How Can You Mend a Broken Heart” about the @BeeGees on @hbomax

  • Judy4600xp John oliver (@Judy4600xp) reported

    @hbomax My app for HBOMAX is not working! Or is there something else?

  • cindy_york98 🖤 (@cindy_york98) reported

    The @hbomax app is so bad. This is the only streaming app that gives me so much trouble. :/

  • narulachirag Chirag Narula (@narulachirag) reported

    @rishbhar @hbomax Just go in one by one. What’s the issue?! Teehee

  • CaseyHitchcock8 Carson Wentz’s Unmasked Nose (@CaseyHitchcock8) reported

    @HBOMaxHelp Nope, sorry, not here to do the work for you. I recognize you are am employee just trying to do your job, but anyone who watches two seconds of Hard Knocks knows what I mean. The tweets go back for years. Thanks.

  • Grandefrankie_ FRANKIE (@Grandefrankie_) reported

    @Aarondo667 @Ask_Spectrum @hbomax Called spectrum earlier they said it was a nation wide outage.. the spectrum app started working again but HBO max is still out.

  • MikeFoleyJr Mike Foley Jr (@MikeFoleyJr) reported

    @hbomax is the worst steaming platform out. It’s glitchy as ****.

  • Grandefrankie_ FRANKIE (@Grandefrankie_) reported

    Yo @Ask_Spectrum when y’all gonna fix @hbomax ?

  • c_wasielewski Chris Wasielewski (@c_wasielewski) reported

    @HBOMaxHelp title not available for Hard Knocks tonight? Error: c9164cbe-5e5a-4b20-809d-6bd0da475086ERR-007. Know what’s going on? Other folks having this issue?

  • bigbillyb0b billy (@bigbillyb0b) reported

    @hbomax @fboyisland @hbomax are y’all having problems with the app on the Xbox when I play a movie or show it only showing half the pic

  • MotorCityKATZ69 Lou Sanus (@MotorCityKATZ69) reported

    @HBOMaxHelp I want to watch hard knocks. I live in Canada and have Crave. Fix it

  • dougwalsworth dougwalsworth👟 (@dougwalsworth) reported

    @HBO @hbomax has the best shows but for some reason they always have the worst series endings. Like a little effort at the end maybe?!!

  • Lskunkish Dan Fehrenbach (@Lskunkish) reported

    @HBOMaxHelp There really isn't any information on this page for troubleshooting video issues, though.

  • CaptainHottakes MAYBE DONT FIRE HOWIE ROSEMAN (@CaptainHottakes) reported

    @HBOMaxHelp I’m not having any issues with HBO Max as far as I know. I just meant the audio on the vid in the tweet wasn’t working. Sorry for the confusion

  • aalexotero1 AO (@aalexotero1) reported

    @hbomax having issues using the app. I get the service thru my cable provider. Every once in a while, I get this prompt to either restore purchase or choose a new plan. When i click on Restore, I get an error . I can’t watch something I pay for.

  • CaseyHitchcock8 Carson Wentz’s Unmasked Nose (@CaseyHitchcock8) reported

    Annual your closed captions suck @hbo @hbomax #hardknocks tweet. How is this still an issue??? Gross.

  • TheRealHozz Hozz (@TheRealHozz) reported

    @HBOMaxHelp I probably could just sign out and then sign back in vs uninstalling and reinstalling which requires a sign in after the reinstall. The point is I shouldn’t have to do this. Your app should work when I click on it, and it doesn’t.

  • MotorCityKATZ69 Lou Sanus (@MotorCityKATZ69) reported

    I am having a meltdown. Fix your **** @hbomax @dazngroup

  • brantgurnett g_būrńėtt (@brantgurnett) reported

    Hey @hbomax you’re the worst to ever do it

  • Awesomeguy1977 Erich (@Awesomeguy1977) reported

    @AnnaCurtis_PSU @Ask_Spectrum @hbomax Not to worry your subscription services are safe, you will not be double charged for them, nor will you have to reactivate your current subscriptions they will resume effortlessly once Spectrums online servers go back online.

  • donniekellybaby mize’s recovery enthusiast (@donniekellybaby) reported

    Would be really nice if @hbomax would work :(

  • hmorley29 Helen Morley - I block Crazy....A Lot. (@hmorley29) reported

    @Ask_Spectrum Why is your help line dropping me? I made three attempts & was dropped aeach time! I want to know why I am blocked from my apps like @hbomax because you cannot inform these apps my account is active? Maybe I should drop you & pay them directly.

  • Grumpyalbertm albertm 📸📱🏝️☕🍹 (@Grumpyalbertm) reported

    @HBOMaxHelp hey hbomax having issues with the sound coming through very loud even when I turn the volume down low on a Samsung sound bar

  • GCarmona3 George Carmona (@GCarmona3) reported

    @GetSpectrum you outage is also affecting my @hbomax. How do I get credit if you don’t answer the phone?

  • JMBJR20 JMB (@JMBJR20) reported

    @richransom21 @hbomax Having the same issue @hbomax what is the fix

  • hotrodwilson74 HotRodWilson (@hotrodwilson74) reported

    @hbomax is out becoming of @Ask_Spectrum outage. It’s been over 5 hours. #creditmyaccount