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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (30%)
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Sign in (18%)
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Crashing (14%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stuart |
Buffering | |
| Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Master of the Buckhounds~Brady.
(@shadybrady1970) reported
@joelmd70 @Carmen50 @hbomax Good but it kind of makes me sick. Those people are just the worst. But I guess that’s the point.
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Ian
(@i_kondor17) reported
@hbomax fix your god damn subtitles. This is a warning
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Kyle Anderson
(@KandersonUS) reported
@hbomax Hey, maybe also fix your Android app so we can actually watch this on Chromecast.
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Kim Masten
(@KiMasten) reported
Why is the @hbomax app so TERRIBLE!!
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🍑Chantel
(@missxochantel) reported
I feel like @hbomax is some elite psychological test designed just to never work, stress us out & mess with our minds
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•M
(@shoobaveli) reported
@hbomax please fix your control figure ( pause , fwd & rewind ) as well get rid of that annoying clicker sound. Please and thanks
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mike
(@mikeberry26) reported
@HBOMaxHelp PS4. It’s almost impossible to rewind, fast-forward or pause. I get screens that say “sorry there has been an error playing this movie” while the movie is still playing in the background. This happens almost every time I watch. I’ve deleted and reinstalled the app multiple times.
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John Contino
(@johncontino5911) reported
@hbomax your app is awful
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ǵ̷̛̕u̶̢ş͜
(@guseeghosts) reported
@HBOMaxHelp when yall gonna fix the god awful subtitles on ps4?? there's like a 2 seconds delay on everything i try to watch
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GaymerCam
(@GaymerCam) reported
Why does @TheCW force people to use an app that is completely broken? You take @stargirl_cw away from @hbomax then make it so we have to dredge through the worst user experience. Put your content on HBOMax. #designfail
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Jorge Luis Suárez
(@poetagris) reported
@HBOMaxHelp @hbomax what happened to my stream service? I reported the issue with the app in the @roku device almost 2 weeks ago and no answer. Ive seen a lot of people with the same problem. Whats wrong??
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Jacob Morton
(@CoachJMort) reported
.@hbomax fix your app
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iNZANE
(@iNZANE0ne) reported
@ItsZaeOk Yeah but honestly **** @hbomax. Held together by bubblegum on PS4. Can't pause, can't play, can't rewind, can't fast forward, boots you out of the app all the time, runs slow, genuinely awful.
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llamalama
(@llamalama) reported
@hbomax I've had to cancel my subscription because videos won't play. You having server issues? It's been weeks and there is nowhere to get help online. I like you guys too :(
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MIMZ
(@the_1st_mimzee) reported
@brentdeems @hbomax I haven’t watched it on tv for a while. Haven’t had issues from my phone recently but yes that is annoying for sure.
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Jon Huber
(@HuberKMUW) reported
@samcconnell @hbomax @Roku But. Yeah. It should just work!
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Mrs. Sunshine 🌞 Shoes
(@vbsunshine1) reported
@HBO @hbomax Shane is the WORST!
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chris
(@ChrisBu97887481) reported
@HBOMaxHelp @PopBlastNoah Yeah im having issues on my iPod
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Roger Peña
(@Roger_Pena54) reported
It would be REALLY nice for $14.99 a month to be able to watch @hbomax on my TV using my @Roku stick instead of being forced to watch it on my iPad. Or I could cancel my subscription & watch the other streaming services I subscribe to with no problem. #HBOMaxSucks
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Matt Stevenson
(@StevensonMatt94) reported
Does @hbomax or @HBO suck for everyone on a fire stick? I’ve tried for a month now and I can’t even start a show. It only works on my phone which uses the same WiFi so the internet isn’t the issue.
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Baba Yaga
(@S3FPablo) reported
@hbomax what’s up with y’all streaming, watching movies there’s always a lot of glitches and pauses happening. Get that fix
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Israel León
(@israeleon) reported
I would love to work on the writer's room for the second season of #TheWhiteLotus @hbomax
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mami
(@itsbabyyyb) reported
wow there’s so much **** I could watch on @hbomax IF THE APP WOULD EVER WORK
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Joe P
(@ynksphns) reported
@HBOMaxHelp why wont the app work on my roku anymore. I have Don everything I can think of and nothing works. Sometimes I get sound but no picture.
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Michael
(@letloosemoose) reported
Hey, @hbomax Why does your Roku app suck *so* much? It is the worst bit of software I have interacted with in at least 5yrs
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Sonicman420
(@sonicman420) reported
@hbomax out Samsung smart tv is having difficulties downloading the update. We were wondering if you could help?
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Fully vaxxed. And you should be too
(@joelmd70) reported
@shadybrady1970 @Carmen50 @hbomax Yes. That’s what threw me off initially. But once I realized that, I viewed it differently. Never had a show where I wish terrible things on almost all of the characters.
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CassieJ
(@CassieJAllDay) reported
@HBOMaxHelp Yeah fix that fast forward and rewind problem . Stay freezing fam
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🛫
(@svccessloading) reported
@hbomax is ****. I canceled after a month. The fast forward and rewind doesnt even work. And the app is way too slow and glitchy
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Kalrock
(@bouttejd) reported
@HBOMaxHelp looks like HBO max is experiencing issues. I’ve been experiencing “Not in Service Area” today. I’m in Texas and not using a VPN. I see others are experiencing the same. What’s up and when will this get fix @HBOMaxHelp?