HBO Max status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (32%)
- Crashing (27%)
- Buffering (21%)
- Playback Issues (18%)
- Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sandillon
|
Crashing | 9 hours ago |
 Gland
|
Playback Issues | 7 days ago |
 Perth
|
Sign in | 8 days ago |
|
Paris
|
Sign in | 21 days ago |
|
Frontonas
|
Video Quality | 24 days ago |
|
Montpellier
|
Playback Issues | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Heather Leigh Cameron (@Chameleon777771) reported@hbomax Why are we being shown a picture of Noah Wyle when this is not solely his achievement? The people who are being honored should be shown. Showing Noah alone is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.
-
DJ House (@DJHouse82) reportedSlow horses I watched Severance season 1 tried to watch season 2 and couldn’t get into it, but the biggest problem i have is how they do the episodes. If hbo shows at least a hour long episode everyone should. @hbomax is the best and they never put a 28 minute episode out that’s ridiculous
-
Da Goof (@PrestonUie) reported@AEW @WillOspreay @hbomax THE AWFUL WAFFLE
-
Eustakyo Puebla-Rive (@Publius_Rive) reported@HouseofDragon @hbomax It looks awful. Skip.😑
-
𝙻𝚎𝚠 👻 (@LewFromBeyond) reported@AndrewGrevas @hbomax That’s what makes movies special, we all like and resonate with different things. My biggest issue with the movie was the whole podcast angle, I just didn’t buy it. I’m also tired of the type of ending it went for. The audio and unnerving sense of dread was solid though.
-
Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported@mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.
-
pangie ants (@Angiepants) reported.@hbomax your customer service is awful and you cancelled my account without notice. What gives?
-
Dave Holland (@DaveH88987147) reported@WabySigma @TNTSportsUS @hbomax fix your app
-
TexasChica (@hookedontxmusic) reported@hbomax Completely unwatchable on Roku, fix the issue or cancellation incoming!
-
Sheri Bassham (@sheribassham) reported@hbomax Curious why Lee Cronin’s The Mummy isn’t available to those who have HBO through the @amazon Prime app??? Others using the hbo app only can watch it no problem.
-
Sofia (@willowmillenniu) reported@NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.
-
Blogs By Me (@Blogs_ByMe) reported@hbomax And thats the problem
-
Buford T. Justice (@BearSolitaire) reported@TNTSportsUS @hbomax Please fix the scorebug for the Mensik-Navone match! #RolandGarros
-
Koby ☯︎ (@halibuckets) reported@RickandMorty @hbomax literally the worst character you could’ve chosen to make a spin-off of
-
Wavorn 💙 🐲 Commissions open! (@wavornsnowber) reported@cartoonnetwork @hbomax I'll have to record to watch later. dang work schedules
-
Alan Williams (@apwbowdon) reportedA wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !
-
Michael Descala (@FrostGiant44) reported@nerdist @netflix @hbomax little help here please!
-
finnie (@kimicaraz) reported@hbomax @TNTSports_EN Mboko/keys match just ended out of nowhere pls fix I want to watch I paid for this!!!!!
-
Jack Logan (@jack4u2b) reported@hbomax the sound quality is really bad. #FranchOpen
-
Ron Warren (@RonWarren72943) reported@hbomax This is the WORST new show on TV. I love Larry David as a comedian, but this was a partisan hit piece and Larry David is dead to me. I won't watch anymore episodes!!!
-
LifeMi (@LifeMi1987) reported@HistoftheBatman @YouTube @hbomax Return of The Joker and Under The Red Hood are fantastic but The Killing Joke might be the worst Batman movie of all time.
-
🇺🇲 That James 🍍🐉 (@geek3point0) reportedSo @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.
-
abideintheshadow (@abideintheshad1) reported@rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.
-
Reese Futch (@music_freak24) reported@hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.
-
Vespertil2o (@Vespertil2o) reported@JamesGunn @hbomax genuinely terrible marketing bro
-
Johnny Nil (@Johnny_Nil) reported@hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?
-
Jason Green (@JasonGreen464) reported@HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?
-
Ian Holmes 💙 ⚒ (@IaninAD) reported@hbomax is ruining this final. Awful picture quality
-
Saul Garcia (@SaulGar61900307) reported@JediiToro @hbomax Every time I clicked a time it just showed me another time and then told me that it was sold out 😭 worst experience
-
Anna-Lena (@AnnaLenaSthl1) reported@horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.