Is HBO Max down?
Some problems detected
Users are reporting problems related to: playback issues, sign in and buffering.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
October 30: Problems at HBO Max
HBO Max is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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            Playback Issues (38%) 
- 
            Sign in (25%) 
- 
            Buffering (19%) 
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            Crashing (12%) 
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            Video Quality (6%) 
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time | 
|---|---|---|
| Crashing | ||
| Buffering | ||
| Playback Issues | ||
| Playback Issues | ||
| Buffering | ||
| Buffering | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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 jordan 
    (@polobearjord) reported 
    
        from
Queens, New York jordan 
    (@polobearjord) reported 
    
        from
Queens, New York@HBOMaxHelp my hbo tv app is down. can you help? 
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 Nadine Coyles Passport 
    (@scotinthecity) reported Nadine Coyles Passport 
    (@scotinthecity) reported@MrDaRkReMNanTs @hbomax @BellaRamsey That seems like a you problem 
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 Maryanne Wilt 
    (@wilt_maryanne) reported Maryanne Wilt 
    (@wilt_maryanne) reported@HBOPR @HBO @hbomax I mean give me a break! We need to listen to psychoanalysis? Yeah that's real fun when you're looking for comedy. I'll skip it thank you. Yeah we all have our own problems. Not funny no good don't watch it. Absolutely sickening and pitiful. Not a comedy show. Comedy is for 
- 
            
 A 
    (@nourgang) reported A 
    (@nourgang) reported@HBOMaxHelp Anytime I use the app on xbox, nothing works. Can barely get a show to play for me. Why? Every other streaming / tv app on my Xbox works. Clearly not a network issue. I’ve re downloaded it several times 
- 
            
 Darius 
    (@YoCousinDarry) reported Darius 
    (@YoCousinDarry) reportedY’all @CandiceNikole_ tweets about those shows on Netflix have finally led me to add it to my watchlist. I start Sunday. Hopefully that gives me a fix since @hbomax didn’t renew Sweet Life 😒 
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 Raul 
    (@raul_predescu) reported Raul 
    (@raul_predescu) reportedNot sure why, but i tried watching @hbomax Velma. Terrible show. Voices are bad, story is bad, characters are bad, no Scooby, etc etc I'm not even going to continue my thoughts about this. @hbomax please cancel this junk. Total disgrace for the franchise! 
- 
            
 Ross 
    (@Racketygnome300) reported Ross 
    (@Racketygnome300) reported@MoonCrow11 @staciworkingmom @hbomax I’m just letting you know I’m here for you… idk how you can have a problem with… theres no point in arguing with someone after I’ve already figured them out 
- 
            
 Emboss519 
    (@Emboss519) reported Emboss519 
    (@Emboss519) reported@hbomax HBO you had the audacity to wipe so many well written and made animations from existence for a "Tax write off" and then turn around and praise/green light this? Bring back all the hard work those animators & writers then maybe I MAY consider watching this garbage. 
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 Uncle Mitt 
    (@Uncle_Mitt) reported Uncle Mitt 
    (@Uncle_Mitt) reported@u_m_a_m_i @hbomax Would work on this for free 
- 
            
 Steven Webb 
    (@OldMasterMage) reported Steven Webb 
    (@OldMasterMage) reported@hbomax This popped up in my feed so @hbomax must want me to comment, this has to be absolutely the worst rendition, butchering, travesty of a supposed spin-off of a series. I'm not even sure these people saw the original Scooby-Doo. Guys, gals this sucks. 
- 
            
 Ross 
    (@Racketygnome300) reported Ross 
    (@Racketygnome300) reported@MoonCrow11 @staciworkingmom @hbomax what does race have anything to do with it lmaooo... unless you have a problem with black representation I don't see how race is even crossed your mind 
- 
            
 Justin 
    (@rogXue) reported Justin 
    (@rogXue) reportedHey @hbomax you guys really need to fix when your “next on” pops up for all your shows. It is automatically transitioning way before the shows are over. Has happened on South Park and Last of Us so I assume it’s happening on all shows. 
- 
            
 Zak 
    (@Zak85648016) reported Zak 
    (@Zak85648016) reported@HBOMaxHelp has anyone experienced a problem with the app, where no matter what you try, you can’t access your ac? The only temp sol is to create a new profile. But even then, the same issue happens, when you exit the app. So have to delete new profile, and start all over again? 
- 
            
 kirstie benedict 
    (@kirstiebenedict) reported kirstie benedict 
    (@kirstiebenedict) reported@USWNT @alexmorgan13 @hbomax i have can’t fathom having a child to take care of at this level. incredible. and yes, alex does not get enough credit for the ***** work. 
- 
            
 Zoe AKA WintersGoddess 🏳️🌈 
    (@wintersmoonsong) reported Zoe AKA WintersGoddess 🏳️🌈 
    (@wintersmoonsong) reportedHey @hbomax . Are you going to fix the subtitles issue or are we just stuck with it. 
- 
            
 cara downey 
    (@cara_downey) reported cara downey 
    (@cara_downey) reported@YTheLastMan_FX Too bad @netflix or @hbomax didn’t pick this series up bc it’s amazing, I’m rewatch8ng it right now & damn this was an amazing show, well casted & well written. I hate when good shows are cancelled not bc or rating b/due to global events/financial issues 
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 Alex Valdivia 
    (@nogooddeed99) reported Alex Valdivia 
    (@nogooddeed99) reported@hbomax It was change for the sake of change. And I didn't even get to the biggest issue yet. When my girlfriend and I finished watching the episode she didn't understand why we watched an hour of backstory for two characters which were already dead. She had never played the games before 
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 SecretSquirrel1965 
    (@SeecretSkwirrel) reported SecretSquirrel1965 
    (@SeecretSkwirrel) reported@hbomax Worst series ever. 😠😠😠 
- 
            
 Randy Sellers 
    (@RandySellers69) reported Randy Sellers 
    (@RandySellers69) reported@hbomax It has a 1.1 rating out of 10. Now I'm intrigued just to see how awful it really is... 
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 Andrew 
    (@syrupinmysprite) reported Andrew 
    (@syrupinmysprite) reported@hbomax This show is constantly being recommended to me on your app, how is this possible? I don’t watch anything near related to this show and on top of this, it’s the 3rd worst rated show of all time. It’s being peddled. Additionally, it has been renewed for a second season. Baffling. 
- 
            
 Nick Wright 
    (@UscWright) reported Nick Wright 
    (@UscWright) reported@hbomax how can I download Sesame Street for a road trip only for it to be impossible to access/play? Please help 
- 
            
 jordan 
    (@polobearjord) reported 
    
        from
Queens, New York jordan 
    (@polobearjord) reported 
    
        from
Queens, New York@HBOMaxHelp it was broken and wouldn’t load for about 15 min, but we fixed it! 
- 
            
 The Mysterious Dr Z 
    (@brentron5001) reported The Mysterious Dr Z 
    (@brentron5001) reported@ThatBootlegGuy @hbomax Brave man, literally everything I read said it was actively terrible. 
- 
            
 Bettine Wise 
    (@WiseBettine) reported Bettine Wise 
    (@WiseBettine) reported@scion_mike @VrginX @hbomax Why can't they write an original story instead of mucking up an old one then? Can't come up with an original idea i guess. It *** just awful, i couldn't finish. 
- 
            
 Riff And Rock 
    (@Riff_and_rock) reported Riff And Rock 
    (@Riff_and_rock) reported@HBOMaxHelp The HBO app has consistently been the worst video streaming app and when it switched the HBO MAX it became even worse. 
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 Bettine Wise 
    (@WiseBettine) reported Bettine Wise 
    (@WiseBettine) reported@hbomax Don't watch this, it's awful, your welcome. 
- 
            
 Matt Breitel 
    (@mattbreitel) reported Matt Breitel 
    (@mattbreitel) reported@hbomax - your app is literally the absolute worst when it comes for offline viewing. I use my iPad almost exclusively for travel and every single time I go to watch something I've downloaded in advance, without fail, it will tell me it's offline (duh, that's why I downloaded!) 
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 Stephen Esq. #FairPayForNursing 
    (@IsMiseStiofan) reported Stephen Esq. #FairPayForNursing 
    (@IsMiseStiofan) reported@hbomax @tiesto Oh god now. It’s awful! 
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 NotGeneFrenkle 
    (@NotGeneFrenkle) reported NotGeneFrenkle 
    (@NotGeneFrenkle) reported@hbomax This show is just awful 
- 
            
 Alejandra Abigail 
    (@PrincesslikeDUH) reported Alejandra Abigail 
    (@PrincesslikeDUH) reported@hbomax would you have a suggestion on how to fix my problem? I’m rewatching Game of Thrones and towards the end of the episode. It ends the current episode and automatically begins the next one. With about 5 minutes left.