Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Zapopan, JAL | 2 |
Sete Lagoas, MG | 1 |
Santo Domingo, Distrito Nacional | 1 |
San José, Provincia de San José | 1 |
Mexico City, CDMX | 1 |
Chandigarh, CH | 1 |
Chalco, MEX | 1 |
Mumbai, MH | 1 |
Ghāziābād, UP | 1 |
Belo Horizonte, MG | 1 |
Novi, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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HostGator (@HostGator) reported
@Hardscape_Com @HGSupport @Hardscape_Com Thank you for contacting us. We are seeing there is a network issue and our network operations is working to address it. This is causing an increase in support contacts which is causing a delay to reach our live support team.
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QwikAd.com (@QwikAdcom) reported
@HostGator @HGSupport My site is down. The email, cPanel, WHM are down too. Are you guys aware of this issue?
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mouton_n (@mouton_n) reported
@HostGator our shared hosting account is down and we cant get hold of a support agent? This is not acceptable
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Ecosa Web (@web_ecosa) reported
@HGSupport Your reply does not address the problems you caused. That answer is a copy and paste reply, without taking the facts into consideration on the relevant matter.
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The CooLesT (@_CooLesT_) reported
@HostGator Worst website company I have ever dealt with.. Every week the website will be down.. Whoever is managing this company is doing a very bad job, and i'm sure you no longer will exist if you don't improve your uptime services soon
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E. H. Howard (@E_H_Howard) reported
Looks like #Hostgator is down, or is it just me?!
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QwikAd.com (@QwikAdcom) reported
@Jeanpaulcm @HostGator @HGSupport The support team said that it mostly affected users on dedicated servers. Looks like they are working on it. The timeframe I was given is 3-4 hours. It may take less, we'll see.
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mouton_n (@mouton_n) reported
@HGSupport Our shared hosting account is down and we cant get hold of a support agent? This is not acceptable, what is going on?
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Michael Manning (@mmanningnew) reported
@web_ecosa @HGSupport We are down too with Hostgator. Getting no responses other than.. hopefully soon. Are you guys getting other info from them.. that is actually helpful?
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John McDougall (@JC_McDougall) reported
@HGSupport I have been down all day. Have called several times and nothing has changed. What are you going to do besides tell me someone else is working on it?
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Tom Jackobs (@TomJackobs) reported
@HGSupport is there an issue with the servers?
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🇸🇦Ⓜ️ Mohammad Alroqay🇸🇦 (@Mruqai) reported
Bad hosting ever suffering more than 2 weeks with your miserable service if you can’t protect us from internet Danger you should excuse from your customers, you failure #HostGator
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Adrian J Kwan (@adrianjkwan) reported
@SiteGround support - fixes problem in ten minutes. Super friendly. @HostGator support - five agents, five different solutions, none work. Make you feel like an idiot. So happy I switched.
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VAN (@RightHandVAN) reported
@37solutions @HostGator Down here too. Been waiting online to "be connected to an agent within 5 minutes" for 30 minutes now.
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Tonia Thraw (@ToniaThraw) reported
My @hostgator website is down. I say this because it is the second time in maybe 10 years that it has happened. I'll have a shower, I'm sure it is fixed by then. #BestServiceEver