Hostgator Outage Map

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Hostgator Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Medellín, Departamento de Antioquia 7
Bogotá, Distrito Capital de Bogotá 2
Guayaquil, Provincia del Guayas 2
Santiago de Querétaro, QUE 2
Tenafly, NJ 2
Heróica Zitácuaro, MIC 2
Tlalpan, CDMX 2
Zapopan, JAL 2
Hilversum, nh 1
Itagüí, Departamento de Antioquia 1
West Hempstead, NY 1
Cali, Departamento del Valle del Cauca 1
Oakland, CA 1
Kansas City, KS 1
Santa Catarina, NLE 1
Delegación Cuajimalpa de Morelos, CDMX 1
Norwood, England 1
Pachuca de Soto, HID 1
Inzigkofen, Baden-Württemberg Region 1
Barcelona, Catalunya 1
Mérida, YUC 1
Dallas, TX 1
Gillingham, England 1
Panamá, Provincia de Panamá 1
Guadalupe, NLE 1
Andover, England 1
Cancún, ROO 1
Ciudad Obregón, SON 1
Curridabat, Provincia de San José 1
Austin, TX 1

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Hostgator Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:
  • Susan Thomas (@SusanT157) reported

    @HGSupport Way to go, HostGator. I've chatted with your tech support twice now tand asked that a simple change be made to my DNS record. I was told twice that it was done, and twice it wasn't. I finally figured out how to do it myself. But why tell me it was done when it wasn't?

  • Marius Adrian (@nongeekboy) reported

    While upgrading the server to PHP 7.3, @HostGator somehow disabled the mysqli module. After more than 48 hours and 8 interactions with the customer support the module is still disabled and my eshop is still down. Thank you @HostGator and @HGSupport #hosting #HostingInfo

  • Eusebio (@El_Tapahocicos) reported

    best customer service staff is in @hostgator, period.

  • JJ Rogers (@CircleBackBtch) reported

    @HostGator Seriously, so beyond irritated. I'm told that I can't expect your products to work by your own tech support; that it's my problem to fix coding errors in your templates, give me a break. It must be industry standard to screw your customers.

  • JJ Rogers (@CircleBackBtch) reported

    @HostGator I'm beyond fed up with your crap products. I have had no luck with your tech support. I wonder how much money I have lost because your products don't function half the time...

  • Maiane Gabriele (@MaianeDesigner) reported

    Or @WordPress is super slow recently or @HostGator haha Sorry, I'm just a designer, but one of you is really into a bad timing recently... haha

  • Pankaj Taneja (@tanejapankaj) reported from Hilversum, Provincie Noord-Holland

    @hostgatorindia @Hari_Ravi_ Thanks for reply on my message, the increase price should be charged to new customer with new plans ... not on the plans being already sold... anyhow the plans we have purchased is for 3 year, Hostgator will have an opportunity to revise price on my plan after complete of 3 years

  • Lola👩‍💻 (@Mss_piNKy) reported

    Whenever you check out HostGator do not and I repeat do not go to YouTube for the next 10 years😭😭😭 My ear wants to burst from hearing "Stuck are ya?" ads all d damn time. Ugggg.

  • michael t. colorge (@CAM2Go) reported

    @HGSupport is there some login issues right now with the portal?

  • Josh Mobley Music ⚡️ (@joshmobleymusic) reported

    I have to say, @HostGator has really let me down. 2 500 internal errors and terrible tech support that leave you sitting there on live chat. I have been patient, polite, and forthcoming but they just can't seem to solve my issues. Because of this, I STILL don't have a website.

  • MacMason (@MacMaso27508542) reported

    I'm not a server guy. My understanding of servers is at a hobby level. So when I called @HostGator @HGSupport last night because ALL my websites went down they were very helpful. (I used to teach customer service for support teams so this is high praise) #webhosting

  • The Good Life France (@lifefrance) reported

    @HGSupport And here we are again. Same issue. I just sent you another message

  • Dhananjay Chaudhary (@ImDhananjay22) reported

    @HostGator @HGSupport @hostgatorindia I purchased web hosting on 28 Feb 2021 with invoice ID 8110709. My order is not processed yet. For this concern I called on your helping number but didn't get any help.

  • Clarence P. Cameron (@clarowl) reported

    @HGSupport On March 2nd, I asked your robot lady about uploading files. She is a lousy typist or a boldfaced liar. Fire her! After my experience with her, i called your help line. I will say that the woman, who helped me with my problem, was excellent! Give her a raise!

  • Clarence P. Cameron (@clarowl) reported

    @HGSupport On the 28th, I called your support line. The woman who answered knew nothing about websites. I asked some questions about uploading files, and she told me I should check my index.html. After ten minutes, I told her that she was no help and I politely ended the call.

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