Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

Less
More

hostgator Hero Image

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Aiken, SC 1
João Pessoa, PB 1
Sete Lagoas, MG 1
Santo Domingo, Distrito Nacional 1
San José, Provincia de San José 1
Mexico City, CDMX 1
Zapopan, JAL 1
Chandigarh, CH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • gamiparesh5 Paresh Gami (@gamiparesh5) reported

    @HGSupport Your support team are not responding. Your server is down and customers complaining about this. Server problem happens very frequent now days.!

  • eliffio Eliffio Rodríguez (@eliffio) reported

    @HGSupport Hey there. It's been almost 5 days with emails bouncing from Hotmail/Outlook. Now the server IP is listed on UCEProtect as well. Some user in the server is sending spam and we are facing the consequences. HELP please! Ticket #44381095

  • MarketerStephen Stephen Strydom (@MarketerStephen) reported

    Could there be anything more annoying and disrespectful than a hosting company that completely ignores a client when there's a problem. Shame on you @HostGator @HGSupport

  • nathanrobe Chairman #WeThePeople (@nathanrobe) reported

    Dear @HGSupport @HGSupport what is happening? websites are down. @chickenpology

  • jsu00049573 j su (@jsu00049573) reported

    @HostGator how can I ask for a refund for an old account auto payment that was deducted from my PayPal. Thanks. I can't access the account and I did not receive a password reset email. Please help.

  • HGSupport HostGator Support (@HGSupport) reported

    @MLMonicaAleman @HostGator Hi! We certainly want to help, looks like an updated response was sent regarding what's needed, and ensuring your Portal and billing are up to date. We are having your case checked out further. Please send us a DM if you have any more questions. Thanks!

  • kennedycatering Chef Matthew Kennedy (@kennedycatering) reported

    @HostGator @TraderScooter @c3names your sever was down again... client emails bouncing back or delayed by hours sometimes days... please do not ask me to DM you with my issues just like every other post... please provide an update... this is ridiculous

  • diglactic Diglactic (@diglactic) reported

    @OkuyasuStand @HostGator Same here, looks like another outage...

  • stevebrazill Steve Brazill (@stevebrazill) reported

    @HostGator @HGSupport has become so bad. Email issues last week and I was told “they’re aware of issues on some reseller servers and are working on it, could be 48-72 hours.” Today, again, I’m unable to send or receive emails. A move back to @inmotionhosting may be next.

  • skzubair Shaikh Zubair Ahmed (@skzubair) reported

    I have reseller account with @HostGator @HGSupport, my sites were down since last few hours and just now they all started working, i request others who were facing issues to also check

  • RomaSuri Roma (@RomaSuri) reported

    @HGSupport Worst nightmare faced with Hostagator just migrated our emails to their server, everything was working but today the emails are deleted. No help and no support being provided whatsoever x try calling on their toll free number on their own website - doesn’t work!

  • Mr_Cortexiphan Massimiliano Poretti (@Mr_Cortexiphan) reported

    Hi @HostGator I’ve opened 9 support tickets. If you type my website address another one shows up. It seems you installed a wrong ssl. Tech support asked me the same things every time but no one is capable to solve. The case has been escalated. Now what?Should I change provider?

  • ZuccThis zucc_this (@ZuccThis) reported

    @chairmanwon @HostGator Had issues with a site a month or so ago (Hostgator) and was told it was malware. A tech was supposed to email me within 12 hours but didn't. Hopped back into a chat & got lucky with a super competent person who was able to quickly fix my problem. They said there was no malware.

  • mindlnsky Kev (@mindlnsky) reported

    @NEACETWEETS @HostGator Netlify, and Gatsby Cloud are the ones I can recommend at the moment, nice customer care too, I think namecheap is ok but i haven't used their services professionally

  • cjuareza #SoloSeQueTengoSed (@cjuareza) reported

    @HGSupport now hostgator here is down...

Map Check Current Status