Hostgator Outage Map

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Hostgator Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Newcastle upon Tyne, England 10
Toronto, Ontario 3
Amarillo, Texas 2
Beech Creek, Pennsylvania 1
Bengaluru, Karnataka 1
El Cajon, California 1
Grosse Pointe, Michigan 1
Kirkintilloch, Scotland 1
London, England 1
Mashpee, Massachusetts 1
Merida, Yucatan 1
Mexico City, Mexico City 1
Morgans Pass, Clarendon 1
Viña del Mar, Valparaiso Region 1
Washington, District of Columbia 1
Santiago de Querétaro, Querétaro 1
Shoreline, Washington 1

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Hostgator Comments

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Hostgator Issues Reports

Latest outage, problems and issue reports in social media:
  • Andy Kerr (@Pipemeister) reported

    @HGSupport @westcliffemktg Lately that has been a losing proposition. When I have an hour to waste on 1st tier support I’ll open the ticket.

  • Lisa M. Smith (@TheDecorGirl) reported

    @HGSupport Exactly! Why is nobody creating tickets when I call on the issue? Why am I being redirected calling your phone # to SiteLock for a sales call? Why did Fattu K. who I spoke to barely an hour ago, wreck havoc with my custom Wordpress theme? Why would I call, no trust! #badservice

  • Lisa M. Smith (@TheDecorGirl) reported

    @brendaslynn @kathy_sandler @HostGator @SiteLock It is awful, especially how they've changed the look of my website!

  • Lisa M. Smith (@TheDecorGirl) reported

    I've been scammed and my WordPress blog ruined by @HostGator and SiteLock. Plugins turned off, supposed malware, parts of main page turned off. Every phonemail a different answer or issue and request for buying some other service. #watchout #wordpressblog #beware

  • Tepid Bean (@jilliebeanis) reported

    ahhhhh, they we're acquired by the big bad eig (bluehost hostgator etc)

  • Erin Black (@The_Erin_Black) reported

    @HGSupport yeah, i finally got a good customer service rep, after almost 2 hours.

  • Erin Black (@The_Erin_Black) reported

    @HGSupport Hi there- I'm currently in a chat with support that's lasted an hour and no one has told me how to access my DNS records since they aren't readily available.

  • Vinit Patel (@PatelVihar0410) reported

    @rrp0711 @Plesk @arvixe @ArvixeSupport @GoDaddy @HostGator Poor

  • Westcliffe Marketing (@westcliffemktg) reported

    Never did hear from @HGSupport on this. Sad state of affairs I guess.

  • Marshall Hays (@marshallhays) reported

    @hostgator @hgsupport What is the record for how long it takes to reply to a ticket request created by your level 1 support? You are now at 24 HOURS!!! NOBODY can send us emails. It says USER doesn't exist! For over 2 years accounts exist. Cpanel shows them, but can't touch!

  • Juan Carlos (@carlosmtznet) reported

    @HGSupport We report via chat that your IPs are blacklisted. Your answer is that I should contact BARRACUDA / SORBS SPAM to clear this record. So for that they have technical support.

  • Tom Giraldo (@Tom_Giraldo) reported

    @HostGator NO you can't, your "Techs" on the phone never know what causeing the problem after one hr of being on hold. Last time was April 2nd . not even a month has passed. Bad for business.

  • MrSombraPR 🇵🇷 (@MrSombraPR) reported

    @HostGator is good to know that your customer service sucks, I'll be looking into another hosting provider soon

  • One Williams 🇺🇸 (@_OneWilliams) reported

    @GoDaddyHelp Oh yea, it's hosted with HostGator, and the domain is registered with GoDaddy. Thank you for clarifying, I wasn't even requesting support. Impressive lol.

  • Primus Palus (@PrimusPalus) reported

    Anyone else use @HostGator and have a ton of issues with it? I have two hosting plans with them for two different domains. Can't get either to work, can't get my e-mail working and support is mind numbing. Been on hold in a support chat for minutes at a time with no end in sight.

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