Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cuernavaca, MOR 3
San José, Provincia de San José 2
New Delhi, NCT 1
Guadalajara, Departamento de Cundinamarca 1
Nairobi, Nairobi 1
Fairborn, OH 1
Goiânia, GO 1
Homosassa, FL 1
Duque de Caxias, RJ 1
Taboão da Serra, SP 1
Atlanta, GA 1
San Antonio, TX 1
Bengaluru, KA 1
Melbourne, FL 1
Florence, SC 1
Greater Noida, UP 1
Guayaquil, Provincia del Guayas 1
Irvine, CA 1
Dubai, Dubai 1
Gorakhpur, UP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • AbduljalilSaleh Abduljalil AlMudhari عبدالجليل المضري (@AbduljalilSaleh) reported

    @HostGator @HGSupport Hello, I have a problem with emails of some companies that I host in your websites!!. The support not able to solve the problem since 4 days they are not able to solve it. This is an urgent issue.

  • alokbhardwaj alok bhardwaj (@alokbhardwaj) reported

    @HostGator why do you have a live chat option that doesn't actually offer live chat and just redirects to your self support page?

  • nude_pig The **** Pig (@nude_pig) reported

    From time to time if you find my website is down, just so you know, it’s an issue with my hosting company. I’m working on possibly switching to another since I’m within the 30 day money back guarantee window. Thanks for your patience. #thenudepig #Hostgator

  • Pacematic3PL Pacematic Logistic, LLC (@Pacematic3PL) reported

    @HostGator We have been dealing with your reps by phone to fix our email. We just keep getting a runaround. We are a business. We need our email in good order. Call Mohammed at 206 334-6627 #hostgator

  • TheNBW TheNBW (@TheNBW) reported

    Unfortunately NBW is currently horribly hacked. I'm not sure when it'll be back up. Coincidence that @HostGator ENFORCED a PHP update that broke stuff using 5.6. Switching to 7.4 suddenly allowed it to be compromised. Don't have the time to clean up their poor security.#hostgator

  • lorlarz2 lorlarz2 (@lorlarz2) reported

    hostgator has had several very serious problems w/ their email system (not getting key emails, putting email in the wrong folder, not keeping a copy in the SENT folder & more). These problems have been on & off for 3mo.+ No one THERE understands OR is willing to FIX anything

  • AbduljalilSaleh Abduljalil AlMudhari عبدالجليل المضري (@AbduljalilSaleh) reported

    @HGSupport @HostGator Hello, I have a problem with emails of some companies that I host in your websites!!. The support not able to solve the problem since 4 days they are not able to solve it. This is an urgent issue.

  • vyomjayaswal Vyom Jayaswal (@vyomjayaswal) reported

    Extremely disappointed with @hostgator 's service! Unable to access the backend of my website for weeks now due to error with Wordpress. I have called and emailed them multiple time but they have failed to respond, let alone resolve it. @hgsupport @hostgatorindia #hostgator

  • Salhants Sal Hants (@Salhants) reported

    Did @HostGator remove live support? @HGSupport

  • RadWebHosting Rad Web Hosting (@RadWebHosting) reported

    @justme2utoday @HostGator Contact us for free migration and credit for remaining HG service contract!

  • nude_pig The **** Pig (@nude_pig) reported

    I worked with #hostgator to fix my website issues. At least I think. I want to issue a correction. To no fault of theirs, the issue was due to my website not being verified. Apparently their verification email they sent me got swept away in my email spam folder....

  • justme2utoday JustMe (@justme2utoday) reported

    @HostGator No. Fix your **** so I can contact you. I don’t do DMs. I need to contact you as a customer. Fix your chat option asshats.

  • yaykarin Karin Richey (@yaykarin) reported

    I'm not one to blast folks online, but you can only be ignored for so long before you get desperate. Will I really have to sue @HostGator to get them to provide the service I pay for? @HGSupport says they have no support for my being able to LOGIN. You know - basic support? 👇

  • nude_pig The **** Pig (@nude_pig) reported

    Once again my apologies for being unable to update my website. #Hostgator has been down for over 12 hours now and doesn’t seem to care.

  • DrewTheSysop The Sysop (@DrewTheSysop) reported

    Just had to hop on an emergency call with a client who uses @HostGator as their webhost, and the problem they were having is the dumbest thing I could ever conceive of. If your website is using @letsencrypt for SSL certs, they auto renew every 90 days. No problem there.

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