Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chalco, MEX 1
Mumbai, MH 1
Ghāziābād, UP 1
Belo Horizonte, MG 1
Zapopan, JAL 1
Novi, MI 1
Ulan Bator, Ulaanbaatar Hot 1
Adelaide, SA 1
Münster, NRW 1
Juiz de Fora, MG 1
Guadalajara, JAL 1
Mexico City, CDMX 1
Nova Alvorada do Sul, MS 1
Medellín, Departamento de Antioquia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • twainmurua Sebastian Murua (@twainmurua) reported

    @Yevo_a @HostGator @bluehostsupport Thanks dude, please be in touch if you have any news. I will also provide info if I know anything. We have an API in Heroku (Node.js) that connects through a Static IP to Bluehost database but I am getting 50X errors from Bluehost so the Node.js app crashes and I have to reboot

  • kinkyk1086 kushymakeke10191986 (@kinkyk1086) reported

    Woot. its not down on my laptop but on my PC it is. Lets see if hostgator opens.

  • acadiasystems Acadia Systems, Inc. (@acadiasystems) reported

    @HostGator Still an issue! Update your customers!

  • Yevo_a Yevo (@Yevo_a) reported

    @twainmurua @HostGator Mine just started working hopefully continues - all I got was admin is aware and working on it but I realized there was some issues with the php configurations that they had messed up on

  • bgallagh3r Brian Gallagher (@bgallagh3r) reported

    @acadiasystems @HGSupport @HostGator Dropped connections, errors when checking email, my server monitoring tools tell me the server is offline throughout the day. Very frustrating. Multiple clients affected across multiple servers. No response from HG aside from "We are on it". It's been DAYS. 🤬

  • thekauzi Wachira Muriuki (@thekauzi) reported

    @HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

  • bgallagh3r Brian Gallagher (@bgallagh3r) reported

    @HGSupport It's been a few days and this networking issue has persisted. There has been little transparency about the issue at all other than "We are on it". Do better @HostGator.

  • TORehman Tariq O. Rehman (@TORehman) reported

    @HostGator This is Day-6 of our Reseller Account been inaccessible. Repeated chats and emails are bearing no fruit. This is a business continuity issue for us and our clients. Case number is sent in DM. Please rescue!

  • kesterclarke Kester Clarke (@kesterclarke) reported

    @HostGator @Hostgator, seriously this is just ridiculous. WHAT is the issue exactly? EXPLAIN!!! It's been SIX days!

  • acadiasystems Acadia Systems, Inc. (@acadiasystems) reported

    @HostGator @HGSupport @HostGator Still an issue! We need answers! The lack of communication on this is just brutal.

  • thekauzi Wachira Muriuki (@thekauzi) reported

    @HostGator @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

  • JennyMakesStuff Jenny 🇺🇦 (@JennyMakesStuff) reported

    @maedizon168 @HostGator @HGSupport Same here with my dedicated server. Unbelievably difficult to finish any work. This has been happening since the outage a few days ago.

  • acadiasystems Acadia Systems, Inc. (@acadiasystems) reported

    @HostGator @HGSupport Do you have any details on the issue or a timeline for a correction? I can't get support to answer any questions and I cannot see the status of my open ticket online.

  • twainmurua Sebastian Murua (@twainmurua) reported

    @Yevo_a @HostGator Having the same problem but with Bluehost is the same data server. Have they provided any solution?

  • Maxpar321 Max (@Maxpar321) reported

    @HostGator @HostGator VPS server still down and can’t login. When will this be fixed?

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