Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

• OkYall (@okyall55) reported 10 hours ago

  @Hostgator, unbeknownst to me, no longer provide, free backups. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it DAILY for a free with a $0 restore fee. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge. Why on earth would anybody pay more, get less, and risk loss? Since I have suffered from your lack of customer care, I will be moving my blogs. Do not touch them again until I have gotten all of my content removed

• OkYall (@okyall55) reported 11 hours ago

  @Hostgator, unbeknownst to me no longer provide, free backup. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it for a free with zero charge restore fees. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge.

• OkYall (@okyall55) reported 19 hours ago

  @HostGator deleted MANY of my posts on my personal blogs. Not me. Hostgator!!! Now, they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use Hostgator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra to do it and restores for no charge. What happened to @HostGator?????

• OkYall (@okyall55) reported 19 hours ago

  @HostGator deleted MANY of my posts. Not me. Hostgator. Now they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use host Gator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra and restores for no charge. What happened to hostgator?????

• Akhil P Walia (@akhilpw) reported yesterday

  @hostgatorindia All our websites hosted on #Hostgator are down for the last 45 minutes, and the support is hard to reach. After waiting in-line for over 20 minutes to reach chat support , the agent is totally unresponsive.

• Dundee Internet (@Dundee_Internet) reported 5 days ago

  @HGsupport We operate a private opt-in discussion list on our mail server used to distribute messages only to subscribed members. The system is not used for spam or bulk commercial mail — it is a controlled discussion list serving legitimate clients-This appears to be a misclassification by your mail system or an IP-level restriction. Who can I contact, as you support number and AI chat doesn't understand

• Oscar Múgica ن (@oscarmugica389) reported 6 days ago

  @HGSupport Is down right now says: It is not just you. The server is not responding...

• Oscar Múgica ن (@oscarmugica389) reported 6 days ago

  @HGSupport hi is HG down? I can’t login into my wp admin.

• Sr.Sergio (@SrSergioG) reported 8 days ago

  @ShopifySupport @HostGator @Shopify I have submitted that form countless times and you have done nothing. If Cloudflare had not notified users the hackers would still be continuing to steal from us without any issues, because you have failed to take action.

• coltswalker (@coltswalker) reported 13 days ago

  When I was a customer of #HostGator web hosting they suspended my account, and all of the web sites I was hosting, all of the email accounts, domains, everything, because someone complained to them about an article on a 3rd party wiki. AVOID HOSTGATOR! #consumerProtection

• Deporable (@okdeplorable) reported 15 days ago

  @HostGator Apparently this company has moved all of it's customer service overseas. Consequently you can only understand every other word.

• Abhishek Ingle (@abhishekingle) reported 15 days ago

  @HGSupport Why @HGSupport is ghosting it's customers? It's been 3 days since I raised an escalation and even after multiple emails I have not received any responses. HG Support used to be far more responsive earlier.

• 🌐On Your Mark (@onyourmarknj) reported 17 days ago

  @YoungbloodJoe @jonoalderson Ugh. Need to switch! I left Bluehost, HostGator, and Network Solutions when they dug in their claws and gutted those services. Blech.

• Michele Elliston (@micheleelliston) reported 23 days ago

  @HostGator is there a problem with customer service? I've been waiting for ages just to get someone to help me.

• coltswalker (@coltswalker) reported 23 days ago

  Do not use @hostgator. They censor. They suspend accounts without warning. You lose your money and data. Hostgator is a terrible company. #scam #scamalert #buyerbeware

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