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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Domains (42%)
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E-mail (33%)
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Hosting (13%)
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Cloud Services (7%)
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Web Tools (4%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cancún |
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 Los Angeles |
Domains | |
| New York City |
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 Buenos Aires |
Domains | |
 Santiago |
Cloud Services | |
 Porto Velho |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Cassel
(@racassel) reported
@HostGator @RSSDMG I am in the same boat, and it is sinking. Tech support just keeps saying the same thing over and over. "I'm so sorry you were unaware of the migration...Yesterday, to be fixed in 4 hours. Just now, stated 24 to 48 hours to get a response. HELP
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Rick Cassel
(@racassel) reported
@HostGator @HGSupport Can you please help me with one site in my reseller account. Support is telling me it is due to migration. All my other acts work, but this one has simply gone missng.
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Rick Cassel
(@racassel) reported
@lepslair @HGSupport @HostGator +1 useless. Always has been. "I am soooo sorry you were not informed of the migration......Site down for 7 hours, and I was assured of a follow up email in 24 to 48 hours.............
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Yatix
(@yatix25) reported
@HGSupport WHM is down, is there any maintenance going on or is it just me?
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Sathe Dattatraya
(@Sathe2Datta) reported
@HostGator very slow server and worst support. #server
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HushWork
(@HushWork) reported
@HostGator It's been OVER 2 hours and still counting that your live chat support hasn't gotten my FTP working! I've asked that they escalate this issue.. now the support agent will not respond?
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amainyebriggs
(@amainyebriggs) reported
@HostGator All site i have under HostGator are down, what is happening i have received her 200 calls this morning from customers
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pankaj kumar
(@iampankajkum) reported
@GoDaddy @GoDaddyHelp @HostGator Pathetic service by GoDaddy I have my email id phone number linked but still not able to login. 2 factor authentication never sends OTP. They create multiple customer ID with same email id and create login issue. Not able to login to domain acnt.
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Kalabash
(@KalabashT) reported
@HostGator Apparently you migrating me to a new server. Why did you not let me know? Why have my sites been DOWN for days now? This is not the service I'm used to with you. My clients are complaining. Do you NOT care about your customers anymore? @HGSupport @NewfoldDigital #FAIL
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Varun Mudgil
(@borunbabu) reported
@HostGator Trying to get someone on support chat for the last four hours. No agents respond in the chat window. Help!!
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James V.
(@JamesWinTime) reported
@marouane_rhafli @HostGator Our company site went offline today & has been down all day. No warning, no info, just repeated excuses about "planned" maintenance. It's not planned if you don't inform the customers ahead of time. Refusal to do anything. Meanwhile, we are out of jobs. #consequences #hostgator
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Patrick D'appollonio
(@Marlex) reported
@HostGator my father-in-law almost got scammed/identity-theft'd by 2 web properties hosted in your company, and almost being part of a money laundering scheme. We're reporting it to the police, but is there any place to report them to you directly so they can be taken down?
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raj
(@raj84733491) reported
@HGSupport we are running cloud hosting. why some times my website down again 10 to 15 minutes every day
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Karan Gadhavi
(@karan_gadhavi) reported
It has been 2 days sites are down but no one is giving a proper reply on @HostGator If your website is business-critical move away or ready to learn a hard lesson. #Hosting #WordPres
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Boyce Watkins, PhD - Wealth is Power
(@drboycewatkins1) reported
I am not sure why the site @HostGator is so horribly slow. I am now in the process of transferring all of my domains over to @GoDaddy.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://kalabeshseasion3[.]com/wp-incloud/Signin/ #hostgator
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Karan Gadhavi
(@karan_gadhavi) reported
Never trust #hostgator support @HostGator Fraud #poorservice
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Abraham novoa
(@novoa_831) reported
@seaside_beside @amainyebriggs @HostGator My sites are down also
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Tom Cuneo
(@MLTTechnologies) reported
@KalabashT @WarpOneTravel @HostGator Yup - 11 years here, 132 sites were down without warning. That is about 120 business owners pissed and losing money every minute it was down. They do not care for our losses one bit.
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Kevin Locsin
(@kevinlocsin) reported
Another day of @HostGator email and websites being down for no reason 🤬
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bob.php
(@bobmagicii) reported
@donatj yeah. i redid a website for a non prof and the old hosting finally got shut down. but i had no idea hostgator was doing email too that made no sense to me. and all the alternatives pretty sure cost more than the AIO hostgator package did.
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Tom Cuneo
(@MLTTechnologies) reported
@NewfoldDigital @Forbes 132 websites down without ANY warning and with promises that a migration will not take place during business hours, yet here we are @HGSupport techs are useless and you have proven again you DONT care about the customers. I will be moving my sites.
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RSS Digital Marketing Group
(@RSSDMG) reported
@HostGator - planned but unannounced server migration has taken all my websites down since 12:45 ET today - 4.5 hours of service interruption with no indication from support on when it will be finished. Unacceptable!
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Greg Redd
(@ReddWrite) reported
Been trying to get @HostGator’s @HGSupport to tell me why I cannot access the settings for my Primary Domain in my Customer Portal for over a month now. “There was an error loading this domain. Please try again later or contact support for assistance.” Utterly useless.
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Boyce Watkins, PhD - Wealth is Power
(@drboycewatkins1) reported
@Hostgator customer support is terrible. I am never doing business with this company ever again.
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Chris @ HathwayCreative
(@HathwayCreative) reported
@HostGator @HGSupport Hello, All of our sites hosted with you seem to be down today. Can you please advise if you have known issues? Thank you.
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CynderHost
(@CynderHost) reported
@HushWork @HostGator Hey! That doesn't sound fun at all. We would never leave you hanging like that -- we've got some of the best customer support in the business. If you're open to switching, we would love to show you what exceptional service looks like. Can we DM you some more info?
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LepsLair
(@lepslair) reported
@racassel @HGSupport @HostGator Damn 7 hours without notice?
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Jeremiah Lloyd Johnson
(@jeremiahstweets) reported
On the phone with #liquidweb support again... It's like talking to children when you first call in. Reminds me of when HostGator when to **** in the first days. Customer Service is OFF THE HOOK bad #liquidweb. Your "senior techs" aka, normal techs... Are great. Ur Call Takers F-
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Tom Cuneo
(@MLTTechnologies) reported
Hey @DreamHostCare techs - would you ever do a migration of hundreds of websites during business hours with no warning at all? @HostGator did just that today! @NewfoldDigital just doesn't care about the customer any more. Leave us hanging in the wind