Is Hostgator down?

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Hostgator problems in the last 24 hours

Hostgator Outage Chart

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

E-mail
(50.00%)
Hosting
(50.00%)

Hostgator Outage Map

The most recent outage reports and issues originated from:
Sydney E-mail
Puebla Hosting
Bogotá Cloud Services
Xalapa de Enríquez Domains
Pontypridd Hosting
Mexico City E-mail

Hostgator Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:
  • AryavConsulting Aryav Security Consulting & Research Pvt. Ltd (@AryavConsulting) reported

    @HGSupport @Peeyush_911 HI, This our Ticket NO:- KPD-937-62627 Its been longtime, your people are working on our ticket can you help me to resolve our problem at earliest.

  • skystracloud Skystra (@skystracloud) reported

    @jcallister @HGSupport No access for more than a week...that sucks. I'm a competitor (full disclosure) but I think we can help you out in the future. Feel free to give us a shout.

  • jcallister John Callister (@jcallister) reported

    @HGSupport I have not been able to access my CPanel for more than a week now. An initial Live Chat with support resolved the matter but only temporarily. Trying to reconnect with Live Chat only now directs me to Find Help whose answers are NOT at all helpful.

  • long Jonathan Long (@long) reported from Miami, Florida

    @HostGator Your outsourced support is so bad. It gets worse by the day. Pathetic.

  • tristanlarsin Tristan Larsin (@tristanlarsin) reported

    Looks like the updated nameserver for the domain has been spotty. Keeps switching from GoDaddy's default html file and my files on HostGator. Fix will have to wait until tomorrow.

  • vincemalfeo Vince Malfeo (@vincemalfeo) reported

    @SolitaryMindset @HGSupport @HostGator @Namecheap Let me know how Namecheap goes...I'm so tired of Hostgator. Have 2 accounts here, chat support is worthless. Phone support is a little better but still...people working there are not knowledgable of technical issues and just Google answers.

  • xxjeb03xx J.E.B ❌❌ (@xxjeb03xx) reported

    @Coffeecrazy_Cre @Amy_Beckinsale @kreepazoidkelly @HGSupport @arcanedrag0n @PodcastRecovery @cuntbucketOG @MMortemm @kymwald @Katie_Masters29 @nerdyOme @itsfaithwuagain @PaddedCellArt @swimmerbr78 @eionn @brain_bpd @MeltingCORE @TTBanks5 @motherlyqueer @InevitableCJ I don’t. But would love to!!!! I want to get my story out to as many people as possible! All I want to do is help.

  • SolitaryMindset Philip Harris (@SolitaryMindset) reported

    Finally plucked up the courage to try to move the rest of my domains away from @HostGator Surprise surprise nothing works and I'm now stuck trying to extract some semblance of support from them. At least this will be the last time.

  • DomainGang Domain Gang (@DomainGang) reported

    Some guy called "Matt Snyder" from .@HostGator is one damn persistent spammer. Now I have to add Hostgator to the list of companies to avoid.

  • Khainata Noticias Tecnologia (@Khainata) reported

    @HGSupport @HostGator Please help, 5 days without solution to Ticket ID 17317697

  • RisqueViews Zara - RisquéViews (@RisqueViews) reported

    @HostGator I've been trying to get onto support for nearly a month I just get a loading circle please help

  • quadrishah846 Shah Quadri (@quadrishah846) reported

    @PAniefiok @HostGator Sometimes setting file permissions to 755 also does not rectify the issue. Hostgator is great. But some bugs can be really annoying.

  • PAniefiok Life of a Nerd ✪ (@PAniefiok) reported

    Its sad that in @HostGator file permission is a problem. That, I noticed today. I spent hours finding out why i kept seeing 500 internal error. Then realized it was a file permission issue. Unless file is served with 755 Permission It'll throw back error 500 #Linux #programming

  • PAniefiok Life of a Nerd ✪ (@PAniefiok) reported

    Am surprised that @HostGator allow file permission to be a problem. That, I noticed today. I spent hours finding out why i kept seeing 500 internal error. Then realized it was a file permission issue. Unless file is served with 755 Permission It'll throw back error 500 😪😪😪

  • MisaghAlami Misagh Alami (@MisaghAlami) reported

    @HGSupport Your senior admin fixed one thing on my dedicated server, and crashed another thing. Didn't take the time to properly look if all services are running. Site is currently experiencing issues, see case id: 17370495

  • bilange Eric Belanger (@bilange) reported

    I hate hostgator with a flaming passion. - Help, outbound messages to MSFT are dropped. - I see you have MX elsewhere. Won't support. - We use your servers for outgoing. - My diagnostic tools won't properly diagnose the issue. WAT.

  • wpmedic WordPress Medic (@wpmedic) reported

    @JasonSprenger @wordpressdotcom They can't help u b/c u r not their customer. U r using self-hosted WordPress hosted by Hostgator. It's completely different from @wordpressdotcom - the name is similar, but they are separate entities. @wordpress doesnt provide support because everyone volunteers, no staff.

  • ethicaladitya Aditya Shah (@ethicaladitya) reported

    @Sachin_artani @HostingerCOM @IDHostinger @hostinger Omg. choose a better hosting next time brother. Go for WPMUDEV hosting or maybe chaper like hostgator bluehost etc they are far better with better support

  • ibrahimchudhry N I K A L 💢🔥 (@ibrahimchudhry) reported

    @HGSupport Sorry to say your customer service is too slow 😐

  • TotallydubbedHD TotallydubbedHD (@TotallydubbedHD) reported

    @HGSupport hi there, can't seem to be able to get through to your chat service - got a question regarding my account and renewal.

  • DaveMathF DaveMA (@DaveMathF) reported

    @SharonMauve Definitely NOT Hostgator as they are EIG owned and Godaddy has been going down also. Their support and service has declined considerably.

  • saadjavaid2004 پرانا پاکستانی (@saadjavaid2004) reported

    @HostGator Poot service specifically no option for DNS update unless you have a hosting pla

  • KentHinckley Kent Hinckley (@KentHinckley) reported

    My consultant at HostGator helped so I could sign onto my website. I don't know what happened since even their experts couldn't sign in. Finally a super super expert squared it away. Hallelujah!

  • glasvegi the gang gets romantic (dir. glenn howerton) (@glasvegi) reported

    trying cancel my hostgator account has been so frustrating i just want to be fREE

  • erushkita Ericka Glez (@erushkita) reported

    Two days ago I bought a domain in @HostGator and its control panel doesn't work, and they don't answer me in technical support @hgsupport #badservice

  • Quantocracy Quantocracy (@Quantocracy) reported

    @HGSupport I'll standby...again. Let's hope @HostGator can finally push this over the finish line. This has been hands down the hardest I've ever worked for $268.50.

  • Quantocracy Quantocracy (@Quantocracy) reported

    @HGSupport That would have been a great answer 2 months ago. Not so great after this 2 month comedy of errors from @hostgator. I've already done the waiting as originally requested. It's time to issue the refund...today.

  • Quantocracy Quantocracy (@Quantocracy) reported

    @HGSupport If u require personal info, plz email/DM me, otherwise I would prefer to communicate status publicly. I've spent 2 months doing it the "right way" with your customer service team and watched them repeatedly drop the ball. Please issue the promised refund and let's get this done.

  • maythefroth Dumb Summon Froth (@maythefroth) reported

    @Quantocracy @HostGator @HGSupport Whatever you do, please do not migrate to bluehost. Terrible experience. They bugged my websites with malware in a bid to sell security plans. I am with @kinsta now.

  • nilesh_kardate NILESH KARDATE (@nilesh_kardate) reported

    @Hosting_Raja its 5 day passed.i am unable to login to cpanel nor getting any help on chat nor call support .how you can say to people that you are india's number one best hosting company . before you i was using hostgator adn it gives me call support in 5 minut .@hostgatorindia

  • yourblogmentor Rahul Choudhary | Your Blog Mentor (@yourblogmentor) reported

    @ADayWithShea I recently switched from hostgator to siteground. They migrated my site without any issue. It was totally worth it. (I got the plan at a huge discount 🤩😆)

  • chrisro Chris Roberts (@chrisro) reported

    @EthaanJack It's really a shame. I've been with Hostgator for 12 years. The last 3 or 4 have been awful. Their service and support used to be top notch.

  • pedrogarram Pedro Ramos (@pedrogarram) reported

    @8T3 @GoDaddy I was with Hostgator for a couple of years without a problem before I migrated to Squarespace. Check them out.

  • stevefeasey Steve Feasey⚔ (@stevefeasey) reported

    @HGSupport I owe @hgsupport #hostgator a BIG apology. THEIR customer service DOES gove a damn, and responded to my tweet. They are not to blame. I have a rotten cold at the moment, and blame my error on that. Sorry Hostgator,. I shall be outing the real villain later instead.

  • theAngusT Angus Thomson (@theAngusT) reported

    @stevefeasey @HGSupport That’s poor form indeed Steve. Appalling actually

  • chrisro Chris Roberts (@chrisro) reported

    @HGSupport Honestly this is ridiculous. I'm aware that your policy is to not issue courtesy refunds when you break my service - this isn't the first time. I'm not really sure there's anything you can do for me at this point, because a refund for at least this month's service is all I'd want

  • ck3000 Chyeah! (@ck3000) reported

    @HostGator @HGSupport my site is no longer reachable after creating a new TXT Zone file record, for Google search verification. Help.

  • WrdOfTheGeek Word Of The Geek (@WrdOfTheGeek) reported

    Site is down for a few hours, apparently Hostgator (my server host) is down....uggghhh

  • roxxi_diamond_ Roxxi Diamond 💎 (@roxxi_diamond_) reported

    @HGSupport Ive already spent 3+ hours to be told by services page was lost and that you guys wouldnt even provide me the page template i origionally used & wouldnt help with how to create the text box’s i wanted

  • wf421701kuos wf421701kuos (@wf421701kuos) reported

    @la_elements @HGSupport Their real name is Endurance International Group, they are the worst hosting company. You should read the wikipedia article about them, to see their list of brand names they hide behind. If you like, I can recommend a more legitimate hosting provider.

  • la_elements LA Elements (@la_elements) reported

    . @HGSupport Ticket number 17118315. My site is down. Not happy with level of “customer service” #hostgator

  • roxxi_diamond_ Roxxi Diamond 💎 (@roxxi_diamond_) reported

    3 days of work thrown out because of a misclick and a terrible website building site, note to everyone dont use @HostGator! No undo button, no backups, automatically saves everything as you edit without saving it

  • An_Indian3 Indian (@An_Indian3) reported

    @LifeAtHGS @HGSupport Hi, I am your ex-employee. Struggling to get my relieving date getting updated in the PF portal from the past 2 years. There is no support from your HR team at all. Kindly help asap!!

  • the_ankish A n k i s h (@the_ankish) reported

    @HGSupport Fixed. Perhaps it was a propagation issue.

  • PhotoandGrime Pieke Roelofs [PhotoandGrime.com] (@PhotoandGrime) reported

    @samu_jones @SandVanRoy @Radboud_Uni @PolLimburg @MaastrichtU @basisinkomen @anp @ministerieJenV @ferdgrapperhaus @delimburger @nowthisnews @HostGator @SjorsvanBeek @robynvangorsel @SanneTerlingen @amnestynl @MensenrechtenNL And still I try to ask for help. I just hope someone will listen and that the lives of my son and me are worth something to my own government, because right now it feels like we’re invisible while we’re crying for help.

  • Spark_Influence Spark + Influence (@Spark_Influence) reported

    @HostGator you are KILLING ME. I can’t log in, my website disappeared. Now I can’t log in to the portal. Please help!

  • wills_melton Will Melton (@wills_melton) reported

    I wish @SiteGround would address the MAJOR issues they are having w/ their new shared hosting platform. Constant outages across new accounts. Just a bunch of excuses about why and that they fixed it, but it just keeps happening. #hosting I've been moving accts to @HostGator

  • WriteEthan Write.Ethan.Write ☯️ (@WriteEthan) reported

    @RandallBreason I used HostGator for several years, and they were pretty good. I use HostWinds now - not bad so far, but I’m not sure about the quality of their tech support. You can get both for about $5 per month, cheaper if you pay for a term in advance...

  • mohankhalsa07 Mohan Singh (@mohankhalsa07) reported

    @GoDaddy_India Why API not working sometimes in your shared hosting .. But it work in others hosting like hostgator And your higher executive tell me check your script But it's working well your server not response to my API at night time

  • mlcuration Es Kierkegaard (@mlcuration) reported

    I don't know why I used Hostgator, Cloudflare, AND GoDaddy to host domain names. Wtf. And I only have 3 domains.

  • iemhk Harikrishna Nair (@iemhk) reported

    @hostgatorindia @HostGator I am trying to asking for support for Billing from the last two days, you're not answering me at all

  • lavanyadeepak Deepak Kumar Vasudevan (@lavanyadeepak) reported

    @HGSupport I believe for the a distinct 5 to 10 minutes the services were down

  • Jomap_net Jomap (@Jomap_net) reported

    If you are looking for a better service than scammy Hostgator,or slow Godaddy,I suggest Fastcomet. So far does not disappoint.

  • uvray90 Unni V (@uvray90) reported

    @Hosting_Raja my server I purchased is down, FTP server is down, your main website itself is down - you should try @HostGator for hosting your website.

  • Peter_Roberto1 Peter Roberto (@Peter_Roberto1) reported

    @HostGator the worst customer support and business practices

  • _nochucksgiven chuck (@_nochucksgiven) reported

    @HGSupport Thanks for your response! When I try to login i get a message stating that hostgator is refusing to connect!

  • jezxaxprime Jess (@jezxaxprime) reported

    Actually super impressed with @HostGator 's phone support once you get through to actual human beings.

  • AgileWaters Rick Waters (@AgileWaters) reported

    @GiryaGirl @HostGator Yes it got resolved. Server went down. I lost a golden opportunity with a new client. Back to the trenches.

  • Rakawe86 Adnan Albelooshi (@Rakawe86) reported

    @VivekShamal @HostGator After almost 7 years, I moved out from hostgator to namecheap They really become very bad, and my main reason to move was a support chat, exactly 2 hour after that chat I moved :)

  • VivekShamal Vivek Shamal (@VivekShamal) reported

    One of the worst service / support ever @HostGator - Also don't lie to your client if you cannot fulfill their requirement.