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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (42%)
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E-mail (25%)
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Cloud Services (13%)
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Domains (11%)
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Web Tools (9%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Hosting | |
 Lajeado |
Hosting | |
| São Paulo |
Domains | |
| São Paulo |
||
 Concepción |
Cloud Services | |
 Treviglio |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Gaby Galaxy
(@gabygalaxyxx) reported
@datemialaurent I used hostgator and WordPress but I didn't like hostgator support at all. They're adult friendly though and cheap for the first few years if you pay up front that wasn't for a work website though it was for a blog
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Jamar Dawson, MBA
(@JamarDawson) reported
@HostGator I think I figured out the issue. The new @WordPress version is incompatible with multiple themes. I'm correcting it site by site now.
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BrandBillboard
(@BrandBillboard) reported
@HGSupport, Your business hosting plan support is a royal mess and an exercise in frustration. I will no longer recommend it to anyone and regret doing so for my clients. And your chatbot is ridiculous - repeats the same drivel over and over.
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Loren Fisher
(@lorenphotos) reported
Another 6 hours with HostGator tech support. That makes 41 hours in the last 3 weeks. I can’t get sites up long enough to move to a new host.
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cho
(@chonkarimbi) reported
@HGSupport Is there an issue, I have been trying to get customer support for over 2 days now in vain, it used to be instant
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Yandrakirtash
(@YandrakirtashCR) reported
@HGSupport @HostGator I chated with support, they could not resolve my problem so I was told that an admin will email me, no one did, this was almost 2 weeks ago...
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moses kinuthia
(@moseskinuthia18) reported
@HGSupport 4 to 6 weeks are over and your support is blocking seems this scam is real they did not refund
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
So I press HostGator Live Chat, and get no one. @HostGator @HGSupport I need help. One of your admins screwed up my system.
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O Observador 🇧🇷❄
(@obsvdrj) reported
@Chakib54701049 @alidixon @rankmathseo In two different lodgings, the same problem is happening here in Brazil. I work with Hostinger and Hostgator
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whatyoubitchingabout.com
(@whatbitchinbout) reported
@HostGator You want my websites.. @hostinger does not.. They currently have them.. Yet I can not get any support as to an email issue.. @bluehost does not They will not answer the phone..
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Natalie 😷
(@HFandHomework) reported
@BalconyMR @HGSupport I just had a "support" person mansplaining to me and he claimed there were no supervisors available to talk to. Apparently, if a shared server got hacked all the sites it hosted would be DOWN. Seriously? (Mine keeps getting files injected, and I cannot find the source).
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Charaf Mrah
(@charafmrah) reported
@terroirartisans Hostinger used to be terrible but seems like they got better in the last 2 years from ppl recommending them. Hostgator is mid at best but at least they have good support compared to other big providers.
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HostGator Support
(@HGSupport) reported
@YandrakirtashCR @HostGator @YandrakirtashCR It sounds like maybe your browser or network is having issues as our chat is currently functioning and working for others. You may want to try clearing your cache or using a different device to connect.
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Stan Bezusov
(@eosunknown) reported
@HostGator I have DMd the support account.
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Stan Bezusov
(@eosunknown) reported
@HostGator Case ID OEML-493990, no reply since Friday, been chatting and calling you guys for three days to no avail :-( please DM me if you can help
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Abduljalil AlMudhari عبدالجليل المضري
(@AbduljalilSaleh) reported
@HGSupport Still I have problem since one week, and not fixed until now, finally i understand that HostGator support team are not professional and the company is failure. this is some tickets which is still opened Ticket: 2167694 , 2167913 @HostGator @GreenHostgator
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Jim Sullivan
(@BalconyMR) reported
@HGSupport It's happened several times. I think it's what some of your guys do. I hired an IT consultant to help. He said this: "FYI, @HGSupport is not as good as they used to be. I've had 3 long conversations...but they still can't solve anything."
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Loren Fisher
(@lorenphotos) reported
Stay away from HostGator, the worst website hosting company
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Jamar Dawson, MBA
(@JamarDawson) reported
Anybody know if the @HostGator servers are down? All my sites are giving me a 'critical error' message.
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Sam...Sam......Sam......
(@QqqToad) reported
@HGSupport I just bought a Hostgator Wordpress account and It's not working. I keep getting a 'There has been a critical error on this website'. When I click the 'Start Live Chat' button that's not working either. Starting to get a bit frustrated.
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
@YandrakirtashCR @HGSupport @HostGator I have the same problem.
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
More problems.... @HGSupport
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Tim T
(@Timmahz) reported
@HGSupport @YandrakirtashCR @HostGator it also doesnt work on safari... so you guys really look into this. we aren't the only ones iwth this problem
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
OK @HGSupport problem is back. Check DM, please.
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
HostGator Live Chat is now not working. @HGSupport @HostGator Also I have a ticket action request that's now a day old.
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Tim T
(@Timmahz) reported
@YandrakirtashCR @HGSupport @HostGator same.. chat support is down
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HTTP://OPMSTREAMS.LIVE
(@opmstreams) reported
@HGSupport I am the absolute WORST service from Hostgator. Do not host there ever. They take $200.00 and provide excuses + BULLSHIT service for my 4 website(s) that are down. Supv. Call me! 980.289.8806..
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TFA3000
(@TFA3000_Web) reported
@HGSupport Really getting frustrated with the lack of support when I have had multiple tickets in the last week escalated w/ no response :(
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Yandrakirtash
(@YandrakirtashCR) reported
I had to open multiple support tickets and I was told the admins will contact me, no one did. Now im trying to open a live chat with support and it just reloads the page? Are you kidding me? @HGSupport @HostGator
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Jim Sullivan
(@BalconyMR) reported
Was left on hold with @HostGator support for more than an hour. Seems to be a thing. They can't figure something out and the tech ghosts you.