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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (26%)
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Hosting (26%)
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Cloud Services (20%)
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Domains (18%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Arlington Heights |
Hosting | |
 Cuauhtémoc |
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 Londrina |
Domains | |
| Atlanta |
Hosting | |
| Santiago de Querétaro |
||
| Chihuahua |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran Cairns
(@KieranCairns) reported
@MilaChervenkova @bluehostsupport @bluehost BlueHost is owned by EIG, the same company who run iPage & Hostgator. They have a reputation for letting down customers and the only reason they are in business is due to the huge marketing budgets and affiliate commission payouts.
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Christopher Rees
(@Christo15905004) reported
If anyone has purchased a web hosting package from @HostGator in the last 6 months, DM to get details on how you can get your $150 credit applied to your account. They won't help me with a refund or give me the correct services but I can help you all or we can join legally as one
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Rachel Varga
(@RachelBombX) reported
@HGSupport @HostGator 24 hours to give me HTTP access to get into the site and fix it? I never had an issue with support. I have been patient but after this long, it's time to just get another webhost because this is ******* ridiculous.
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Mixtress Miscellanity
(@miscellanity) reported
The SSL cert for my website has expired and it's doing my head in, trying to figure this ******** out on HostGator - anyone got any experience here? Spent hours now and I'm ....running on patience fumes.
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Newplantation
(@Newplantation8) reported
@HGSupport Please help me 😢😥The domin that I had taken but it is not showing on Google and I have also connected my old website to your new domain. Still not getting help me!
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Newplantation
(@Newplantation8) reported
@HGSupport Please help me😢😥 The domin that I had taken but it is not showing on Google and I have also connected my old website to your new domain. Still not getting help me!
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Ketharaman Swaminathan
(@s_ketharaman) reported
@HGSupport No. I'm stuck in a medical emergency and am unable to access my laptop for the past few days and I thought I'll try and get support via Twitter.
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amie
(@justamie2u) reported
If anyone is wondering, #Hostgator SUCKS. My emails on all of my hosted accounts stopped syncing last night. They blame "user error" but nothing on my end changed. #pisspoor customer service. Working on moving to new hosting as of today.
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Patrick-Joseph: Whitson
(@patrickwhitson) reported
@HostGator @HGSupport Your portal page is not displaying. Are you having technical issues with it?
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Rachel Varga
(@RachelBombX) reported
The BrothelLife Forum and Rachelbomb are down because of high cpu utilization. I'm waiting for access to fix the issue. Since 11am CST! Don't worry I will move these when I get this done because @HostGator @hostgatorsupport apparently doesn't give a **** about the small customers
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Paula Hendrickson
(@P_Hendrickson) reported
Hey @HostGator? Is your site having issues today? My help chat was cut off & I haven't been able to log in since. I've sent 3 password reset requests (with several hours between the first & 3rd attempts), but still haven't received the email needed to reset my password.
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D2U
(@uneek_ness) reported
@ElinWaring @esd @joshtpm Hostgator hosts my Squarespace site. Squarespace only provided a template service (even though I could buy a separate hosting package from them). Are you saying that GoDaddy and Hostgator et al are protected by 230? Haven't seen that argument being made elsewhere
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✨Jessica Starling✨
(@J3ssicaStarling) reported
A price breakdown: YNOT mail for SWer friendly email service: $25/month for just collecting emails, $40/month if you want to build more complex sales funnels. Domain name: about $10-$20 Hosting: HostGator is currently 60% off! Their cheapest plan is $2.75/month
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Robert Kopacz
(@RobKopacz) reported
@HGSupport Your support team is stupid. They just overwrote an .htaccess file to a friend's Drupal site to add a PHP Handler and wiped out several hundred lines of .htaccess code necessary to run Drupal in the process. Do lack complete and total common sense?
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rahul singh
(@rahulsingh4ut) reported
@HostGator I realy frustrated with your service and support, i have your dedicated server, and its get down after 2 PM but still it's not solve i raise ticket and call more than 5 times and chat continue but only reply for wait. What happening #HostgatorNotSupporting
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KK
(@KK35359713) reported
I’m frustrated after my conversation with Anj @GoDaddy I’m taking my business to @HostGator my domain forwarding was done incorrectly after making numerous calls to go daddy’s tech support team I’ve come to the realization that they don’t care!
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Chrisdog93
(@Chrisdog93) reported
@GoDaddy I am transferring everything over to @HostGator since I found out what you did to your employees. That’s terrible.
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Angela Moseley
(@silver_huskey) reported
And the issue is fixed. Now that's awesome customer service from @HostGator.
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the block (button) is hot
(@jploot) reported
Welp. Glad I switched to @HostGator because GoDaddy is on some disgusting *** ****.
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Breaking Manchester
(@BreakingManc) reported
@HostGator Why is your support so poor? I have spoken to 3 members of your so called technical support team and no-one has resolved an issue. Very, very poor!
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amie
(@justamie2u) reported
Anyone else having issues with @hostgator's control panel? I keep getting time out issues.
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Jenna B
(@jenna_britton) reported
@HGSupport Is your chat support down? It just keeps spinning. One of my sites is down and trying to figure out how to get it back up and running.
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KK
(@KK35359713) reported
@GoDaddy been on hold for over an hour! I’m DONE 😣 with go daddy the service has significantly declined! I’m moving my business to @HostGator
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TROJAN HORSE
(@techspec_) reported
@HostGator scammed me, literally been charging me for over 16 months for literally 0 service. Thank god i snooped those transactions out. Better late then never. They don't wanna reimburse me apparently. Can we pop off!?
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HMAD
(@hammadbhatti) reported
@HostPapa servers are down since friday and still not ETA for fix 😡 #host #hostgator #HOSTING
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KK
(@KK35359713) reported
@GoDaddyPro Did not TAKE proper care of me as customer of five years, horrible tech support staff resulted in my site being down for several days I’m transferring all of my domains to @HostGator
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Perfect Exposure
(@Perfectexpbiz) reported
@techspec_ @HostGator @HostGator adds services and hope you don't pick it up. When you want to cancel they stall and avoid refunding hoping the client gives up. I seriously encourage every user to look at a different host - it is SICK how they do business
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✨OF Male Performer Top 53%✨
(@BeardTats) reported
@HGSupport has got to be the slowest at getting anything done. #WordPress requires php 5.6.20 or greater to run 5.6, while @HostGator still has yet to update their servers beyond 5.4.45. Talk about the lack of customer service. This shouldn’t happen at all. $1,000’s lost.
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CynderHost
(@CynderHost) reported
@justamie2u @HGSupport @HostGator Amie - I'm really sorry to hear about your poor experience with HG. If you're looking for potential options, we've got a super responsive and helpful support team and ultra-reliable and affordable web hosting plans. Can we know more about your requirements?
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Rakena
(@Rakenatech) reported
@HGSupport a help please!!??