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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (36%)
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Domains (28%)
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Cloud Services (17%)
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Hosting (17%)
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Web Tools (3%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mexico City |
Hosting | |
 Bogotá |
Domains | |
 Milan |
Cloud Services | |
 Singapore |
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 San José |
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 West Palm Beach |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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kapil jain
(@kapilljain) reported
All my websites are down and no response, worst service It is down for almost half an hour and and support says will be down till mid night today This is pathetic, how can you repay the losses? @HostGator @hostgator @hostgatorindia
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Dana Corriel, MD
(@DrCorriel) reported
@HGSupport An “escalation” has already been performed. Doesn’t make any of this better. When a client’s business goes down, esp when they’ve spent years building it up, it can feel like an eternity to have to “wait” for a fix. Communicating via email to fix prob of this magnitude is not ok.
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sb
(@coffeeAndNextJs) reported
@HGSupport @shaunoconnor1 @HostGator oh crap I think it's my fault. I had changed my cpanel password over the weekend. That's the same p/w as what the mysql db's take right ?
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Labour Law Advisor 🇮🇳
(@AdvisorLaborLaw) reported
Starting a new business? Take my advice never take hosting from @HostGator, even if they give it for free 😠
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Dana Corriel, MD
(@DrCorriel) reported
Currently on phone w /customer service. It’s a full-on “Who’s on First” skit. @HostGator switched files in my cpanel last night, after a call to customer support. As a result, 2 websites went down. Today: we need to charge you $ for a website restore. Can’t make this up. 2/
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BU$Y B
(@TheRealBusyB) reported
@HostGator has the worst support team I have ever had to deal with. I have been waiting for a refund for over a month and keep getting the runaround from every support person and admin. Anyone know the cost to transfer a website to another hosting service?
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aman khanna
(@amankhanna22) reported
@HostGator @hostgatorindia AFTER A 10 year connect with hostgator. with more than 20 websites hosted, i finally get hacked on my tourwala server. malware has infected my sites and no support has been offered is it time to switch ? pls call 9811612412
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Soumyadip Dutta
(@isoumyadipdutta) reported
be worst you know? Hostgator is one of the worst @hostgatorindia
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Teresa Martini
(@Teresa_Martini) reported
@HostGator I have been trying to connect to the live chat for a month now, and it doesn't work, it only buffers. I'm an international customer and calling is not cost-effective. Can you offer a solution, please? Thanks
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Jorgeluisp
(@Jorgelu59308666) reported
@HostGator VERY BAD TECHNICAL SERVICE, IT TAKES UP TO A WEEK TO GIVE SOLUTION, I DO NOT RECOMMEND BUYING IN @HostGator. WE HAD TO BUY ANOTHER VPS ON @GoDaddy
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Kod_ange
(@Kod_ange1) reported
@RonaldKironde2 Don't even think of using @HostGator. The support is horrible. @HGSupport
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Mike
(@magolnick) reported
Does anyone else have serious problems with @HostGator? Please DM me with better solutions for all of my hosting business.
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Omelei M Vincent
(@omeleivincent) reported
@HostGator I cant access my account. I input my email and password to be brought back to sign in slot. Whats going on?
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Kod_ange
(@Kod_ange1) reported
@RicoOrtega12 @HostGator service is pathetic though. Please be mindful of that.
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Matt Mercurio
(@istacku) reported
@HostGator can someone please help me get a refund. I have contacted through email and have yet to get a response
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dedusmuln
(@DedusmulnTXT) reported
@DickHelicopter extreme 00s energy everybody gangsta until your favourite mario fansite goes down and its either hostgator (and youre an eastern european who barely speaks english and has no idea whats going on) or tiddies
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Rob Zerwekh
(@zerwekh) reported
@HGSupport Is hosting service down right now? I am unable to access via cpanel, website or FileZilla.
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Doctors On Social Media
(@somedocs) reported
from
Tenafly, New Jersey
@JajjaNadia @HostGator It is painful indeed. We are in the process of figuring our next steps. In the interim, we are pained to have to turn to social for help. But that seems to be the only way to restore some function. It’s tough running a digital business in 2021. We r back up and running!
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Mohit Saxena
(@mohitsaxena707) reported
from
Ghāziābād, Uttar Pradesh
No support from Hostgator, highly unprofessionals employed by hostgator india. Case 33877657 pending for long and my servives down. @hostgatorindia @HostGator
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Johngutters
(@johngutters) reported
Um crying like a lil *****!! After 2 years of late nights developing creating and publishing my websites someone hack my HostGator server and destroy all my work. I was cheap and didn't pay the millions of dollars they ask 😔 FML in the blink of and eye. **** HostGator
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Marco Javier
(@enfoquegrafico) reported
@HostGator I want an alligator as a gift, been your customer for so long I deserve it
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قلب الاسد
(@Rich_2afa_Alasd) reported
@JoeYerdon I Said it before and I’ll say it again. WPEngine or Kinsta. The former has stellar customer service and servers in the US (unlike hostgator with their retrograde customer service and tech support out of India) Wpengine has a dedicated security engineering team
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A n k i s h
(@franklyankish) reported
@HGSupport Improve your third-class class chat-support customer care the fool even does not know how to handle any issues. Let me know How can I renew my expired domain that expired today?
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قلب الاسد
(@Rich_2afa_Alasd) reported
@JoeYerdon Said before and I’ll at it again. WPEngine or Kinsta. The former has stellar customer service and servers in the US (unlike hostgator with their retrograde customer service and tech support your office India) Wpengine has a dedicated security engineering team
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Kod_ange
(@Kod_ange1) reported
@HGSupport This is what I have been doing from the time I was a customer and now with my refund it is the same thing again. I was exchanging DMs with the support team but no-one is responding anymore.
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قلب الاسد
(@Rich_2afa_Alasd) reported
@JoeYerdon I Said it before and I’ll say it again. WPEngine or Kinsta. The former has stellar customer service and servers in the US (unlike hostgator with their retrograde customer service and tech support your office India) Wpengine has a dedicated security engineering team
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Destini R
(@visualdestini) reported
@HostGator Is the site down? I can't log in.
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Mur, Magnificent Fury
(@mightymur) reported
When I've been ... not that smart... I will fully admit to customer service that I know I'm the problem here. So thank you @HostGator for your kind and excellent customer service!
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Dana Corriel, MD
(@DrCorriel) reported
The absurdity of the situation is this: I called @Hostgator for a totally DIFFERENT problem w/a website that was at least working - albeit needed some change. They created a totally NEW problem for my two other websites that now needs to be fixed. 3/
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Nadia Jajja
(@JajjaNadia) reported
@somedocs @HostGator I see your tweets and it seems quite painful. Do you have a lot of traffic, can you not pull out of this service? If it’s not working, it’s not working. How is it affecting your work?