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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Cloud Services (25%)
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Hosting (19%)
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Domains (15%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting | |
 Aparecida de Goiânia |
Domains | |
| Noida |
Hosting | |
 Usme |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Guru Chuck
(@GuruChuck) reported
@HostGator Was there a deadline in creating your website??? It’s horrible! Looking for info on hosting and get a page that basically says you have 3 plans and I can click to purchase one. Little info about the plans, no way to get more info, no support! Just buy it and hope it works out? No
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Anshita Juneja
(@anshitajunejaa) reported
@HostGator Been asking for my back up from so many days. 1. you don’t reply. 2. you say we will get back. 3. you pretend to escalate the issue &still do nothing. Sick of this. If my issue isn’t resolved today im going public. Maybe then you will learn to treat your customer right
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Ultimate_guide_to_everything
(@Ultimateguidet1) reported
And yet @HostGator did it again!!! Why you people are screwing with our websites!! Forcing people to get Site Lock in a first place, and now telling me that's it's because if it , my blog doesn't work !! Barely English speaking tech support... 2 hours no results!!
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Anshita Juneja
(@anshitajunejaa) reported
@HGSupport Been asking for my back up from so many days. 1. you don’t reply. 2. you say we will get back. 3. you pretend to escalate the issue &still do nothing. Sick of this. If my issue isn’t resolved today im going public. Maybe then you will learn to treat your customer right
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Mike Taylor
(@reyetr) reported
What te heck is going on?? My email hasn’t worked for a week? Your customer service is awful, you are killing my charitable organization @HostGator
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Michael Wilkes
(@disambiguator) reported
@HGSupport It's a full day later and my company email is still not working. I can receive (some) messages but cannot send anything.
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Live Life
(@behappyhavefun) reported
@HostGator has the WORST customer support! My business email has been down 2 days/been on phone with them & all they say is “we’re working on it”
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Creyente Music
(@McCreyente) reported
@disambiguator @HostGator The problem is their IP is listed in UCEPROTECTL3 but they dont do anything about it!
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Mangi Tshikomba 🇿🇦🇺🇸
(@mangi_tshikomba) reported
@McCreyente @HostGator I'm getting tired of waiting. They keep saying the issue is getting solved but nothing. It has been over a week now :(
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Creyente Music
(@McCreyente) reported
@tyberco @HostGator is it solved? I have the same problem. I think the issue is they @HostGator are listed in UCEPROTECTL3
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Mangi Tshikomba 🇿🇦🇺🇸
(@mangi_tshikomba) reported
@HGSupport I am really frustrated with @HostGator, It has been over a week now and our emails not working properly..
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Santosh Kumar
(@samlinkexpert) reported
@HostGator i purchased baby plan shared hosting on 30 November 2021. I'm not satisfied with speed comparison to my other company hosting. if i cancel it before 30 days, will i get my money back.
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Oscar Aguilar
(@prometeusx) reported
@HGSupport @MeneerWarnas it has been DAYS and you cant solve the email problem, DAYS!!!! what compensation are you going to offer? because for asking for payment you are quite efficient
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Dato Arif Siddiqui
(@arifsddq) reported
@amexicanbeauty @HostGator I have the same experience, i was enjoying good service since 10 years and now suddenly support has gone to worst. “Admin” become the king as every time call center (chat) is referring to “Admin” look like i am chatting to a food delivery company. 😭🥵
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Oscar Aguilar
(@prometeusx) reported
@HGSupport again with problems with emails not arriving at destination...whats going on? you are making me lose clients, already lost 3 of them, are you going to offer some kind of compensation for all this problems?
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Sheila
(@SheilaCreates) reported
Client moving email @HostGator > @BlueHost where he happens to have another hosting account until he finds a perm hosting home. Both companies are (were?) Endurance, which sucks, but service for troubleshooting an issue was like night/day. Finally! Saying g'bye to #BlueHost!
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HostGator Support
(@HGSupport) reported
@garry18724 @tiredpoodle @HostGator This has been a frustrating experience, and we are working with various email service providers to ensure this issue is resolved as quickly as possible. I would be happy to review your case if you have one open, to make sure if anything else can be done for now to help.
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Cory Church
(@tech4eleven) reported
@hostgatorindia @drkarthikraja All my websites are down too on 1 of my Hostgator accounts! Very, very not cool.
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Ultimate_guide_to_everything
(@Ultimateguidet1) reported
@ZoeWundenberg @HostGator The tech support service is getting worst .. they screwing with my website , and one guy told on the phone to hire web developer !!!for this we pay @HostGator ??
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Oscar Aguilar
(@prometeusx) reported
@HGSupport so, one more day has passed and still cant fix your mess..how much more? or you do have really bad admins or they have no idea what are they doing, so till when is the problem going to be fixed?
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Creyente Music
(@McCreyente) reported
@mangi_tshikomba @HostGator The problem is their IP is listed in UCEPROTECTL3 but they dont do anything about it!
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Next Level Guy
(@nextlevelguy) reported
@HostGator is there a problem with your online chat - it just spins and stays white and never loads after you have entered your details to chat?
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Oscar Aguilar
(@prometeusx) reported
@HGSupport you have been having this "issue"for more than 4 days, and still havent fixed it
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Oscar Aguilar
(@prometeusx) reported
@HGSupport how much more time until you fix the mess you made with the emails? DAYS has passed and still isnt fixed? what compensation are you going to offer? because for asking for payment you are quite efficient
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Creyente Music
(@McCreyente) reported
@r_sotojr @ZoeWundenberg @HostGator The problem is their IP is listed in UCEPROTECTL3 but they dont do anything about it!
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Owusu Kwabs
(@capello_007) reported
@AffiliatesWatch @r_sotojr @EthaanJack No one is an affiliate. There is an issue and we are looking for solutions. I didnt advertise to him. I have been with Hostgator since 2017 and this is the first time I am experiencing something like this. It will always be the best for me.
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Tired Poodle
(@tiredpoodle) reported
@HostGator I am a customer of yours. The email service that you provide to resellers is failing. It has been four days since the outage started and I have not received any updates, and when I call I am told that the issue is being investigated. I haven’t seen anything worst than this!
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Dr.Karthik Raja MD
(@drkarthikraja) reported
@hostgatorindia @HostGator websites have been down for more than 6 hrs now This is not the 99% server uptime. Fix them soon #hostgatorserverdown
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stere0123
(@stere0123) reported
@HGSupport In regards to the ongoing email deliverability issues: 1. Is this an internal issue, or an issue with some 3rd party (such as a DNS/spam blacklist)? 2. Has any progress been made? 3. Can you provide an ETA for resolution? 4. Will we be compensated for the disruptions?
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S Lane Porter
(@writerlane) reported
@HGSupport When is the email apocalypse going to end? Your support number is still referencing the issue. This is an unacceptable length of time to have email down. Give everyone an ETA.