Is Hostgator down?

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Hostgator problems in the last 24 hours

Hostgator Outage Chart

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Domains
(42.86%)
E-mail
(28.57%)
Hosting
(28.57%)

Hostgator Outage Map

The most recent outage reports and issues originated from:
Panamá Domains
Guayaquil E-mail
Ibagué Hosting
Singapore Domains
Sogamoso Hosting
Erode Domains

Hostgator Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:
  • MasterP70 MasterP (@MasterP70) reported

    Hello @HostGator @HGSupport I need you help!!!

  • luiselopez Luis Eduardo López (@luiselopez) reported

    @HGSupport I Need help!!!

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @DbaAbhishek @HGSupport @HostGator Hi Abhishek, we regret the inconvenience caused. In case you are still facing any issue, we would request you to DM us your Ticket ID or email address so that we can resolve the same.

  • KE6ZGP Bryan Herbert 🇺🇸 (@KE6ZGP) reported

    @skystracloud I want to. Ive had a lot of requests to put it back up. I have the files saved to a hard drive. Just no support from HostGator.

  • KE6ZGP Bryan Herbert 🇺🇸 (@KE6ZGP) reported

    @skystracloud I confirmed my identity with HostGator. I told them I wanted to know how the hackers keep getting in. They told me to use a stronger password. There was no investigation or anything. Hackers from Japan took my site down to put up their ecommerce site.

  • KE6ZGP Bryan Herbert 🇺🇸 (@KE6ZGP) reported

    @skystracloud HostGator used to be amazing. Sometime back they were sold to some company and since then theyve been shit.

  • kimberlygeswein Kimberly Geswein (@kimberlygeswein) reported

    @HGSupport @HostGator That’s cool but yeah there isn’t a WDPS1 MySQL database. It doesn’t exist anymore. Talked to three different support agents for several hours. So yes, the other databases exist. But that one is gone. No trace of it. I’ve done multiple restores.

  • KE6ZGP Bryan Herbert 🇺🇸 (@KE6ZGP) reported

    @ZDNet Over a year ago, I disabled all plugins and hackers still gained admin control of my website. HostGator refuses to encrypt or help in any way. They blamed me, told me to use a stronger password. So until HostGator encrypts and the WP backdoor is closed, my site is down.

  • EmaCornaCopia #BACKUPYOUCREEP (@EmaCornaCopia) reported

    Escaped the last Mercury Retrograde unscathed. Today the planets grabbed me by the collar and shouted ***** GET TF BACK HERE Currently in mountains of hellscape. GoDaddy, Hostgator, website migrations, emails down, just PILES of BS to troubleshoot since 8am PST, day's not over.

  • SerbiX_Ks Dejan Krstić (@SerbiX_Ks) reported

    @HostGator For the last 2 months I have a problem with reseller package. The server is often slow and it stops working couple times a day. I contacted your technical support many times when the server stopped working. They fix the issue, but after a short period the problem occurs again.

  • SerbiX_Ks Dejan Krstić (@SerbiX_Ks) reported

    @HGSupport For the last 2 months I have a problem with my reseller package. The server is often slow and it stops working couple times a day. I contacted your technical support many times when the server stopped working. They fix the issue, but after a short period the problem occurs again.

  • DbaAbhishek abhishek (@DbaAbhishek) reported

    My website got reset on its own and the way I am getting support is not acceptable. @HGSupport @hostgatorindia @HostGator

  • ZubyTeck Zubair Alam (@ZubyTeck) reported

    After every few days my website crashes. I'm using @GoDaddy hosting and not getting proper support. This time i want refund or keep posting on my social accounts. #Google #GoDaddy #WordPress #Hosting #bluehost #hostgator

  • SspVidushi Vidushi Infotech SSP Pvt. Ltd (@SspVidushi) reported

    @HostGator This service really pathetic. I am experiencing a downtime with my Server. This is happening 4th time since last 3 days.I really dont know what is going on. When i traceroute my server,it fails to complete the trace, this is the point where my server is not accessible

  • StrathclydeMark StrathclydeMark (@StrathclydeMark) reported

    @DaveZ_uk @Servage_One Used to use Hostgator when I was tinkering with such things and never had any problems with them. Worth a look at least.

  • AerieSaunders Aerie 🥀 (@AerieSaunders) reported

    me @ hostgator support: "hello again i broke my website can you help me"

  • Warten_Weg Warten Weg (@Warten_Weg) reported

    Greetings @HGSupport @HostGator How To Fix This Error Warning : array_merge(): Argument #1 is not an array in /home2/wartenweg/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php on line 1174

  • sayfun Sascha H. Funk 🇩🇪🇹🇭 (@sayfun) reported

    @HGSupport i resized it to a few KB and way below the 2500px it states & still the same error. If it'd just be a size issue I would not have bothered you guys.

  • sayfun Sascha H. Funk 🇩🇪🇹🇭 (@sayfun) reported

    @HGSupport hey guys! i'm getting this error message on all my #wordpress sites on HG when trying to upload pics: "Post-processing of the image failed. If this is a photo or a large image, please scale it down to 2500 pixels and upload it again." Would appreciate your help! Thx

  • ask4ferguson L. Scott Ferguson (@ask4ferguson) reported

    @HostGator your customer support has failed to help me 3 times now. Also I need someone who understands and speaks perfect English! My business is relying on your hosting. NEED HELP NOW! #RETWEET

  • DustinFinn DustinFinn (@DustinFinn) reported

    Big Thanks to @HostGator @HGSupport for the help transferring sites and enabling @letsencrypt and not trying to make me pay for an SSL Cert that I dont need on these sites. #HappyFirstExperience #Support

  • Rhettnecknation RhettNeckNation 🇺🇸 (@Rhettnecknation) reported

    @skystracloud @HGSupport just sent me the HostGator contact link which I could have found myself, lol, but I have another issue. I don't have the information they require to get into the support chat. If they can't solve my problem maybe I'll give you guys a buzz. Thanks!

  • mestareddy Eddy 🇳🇬 (@mestareddy) reported

    @HostGator your checkout page is down

  • GeekCrunchR Geek Crunch Reviews (@GeekCrunchR) reported

    @saifislam01 LoL! Your first two picks are BlueHost and HostGator both of them extremely poor #hosting Just poor choice of providers.

  • McCreyente Creyente Music (@McCreyente) reported

    @bloggersvenue1 @HostGator @HGSupport been so slow lately

  • JorgePavajeau Jorge Pavajeau (@JorgePavajeau) reported

    @HostGator Your customer portal is down. Yous customer service is terrible.

  • FinanceEd Raj (@FinanceEd) reported

    @HGSupport get in touch w/ me. i need to resolve an issue re my account.

  • outspokennew darkfire (@outspokennew) reported

    @HGSupport Did that..can you ask them to support this request ASAP

  • ZahaCassis Zaha Cassis (@ZahaCassis) reported

    @HostGator Hi!! I've been trying to pay my bill for 3 days in a row and it's being impossible! I even called my bank because I thought that it might be the problem but no... I'm using a different card and NOTHING is working! HELP!

  • mscproductions Steven Cortez (@mscproductions) reported

    @lamw @vGhetto @digitalocean @wordpressdotcom Im on @HostGator which isnt bad...not to happy with their email spam filters but the wp hosting is spot on

  • JoeHasSpoken 🗯𝗝𝗼𝗲 𝗧𝗶𝗹𝗹𝗲𝗹𝗶 (@JoeHasSpoken) reported

    @ainsleyruf @HostGator It’s astounding to me how tech support services haven’t realized that using your name doesn’t come off friendly, but instead outrageously condescending

  • ahmedghanem Ahmed Ghanem (@ahmedghanem) reported

    I have an issue with my .me domain name I’m losing many emails for a reason I don’t know @HostGator @HGSupport

  • ainsleyruf technoRaccoon (@ainsleyruf) reported

    @skystracloud I'm actually considering moving the site at this point, because this is the third time Hostgator support has told me they've disabled their auto-update function that's causing the problem. I'll keep you in mind, hadn't heard of Skystra before!

  • JJFryFry JJ Fry (@JJFryFry) reported

    @DokaRyan One con that I'm seeing after looking into it, is you cannot use webflow on your own hosting service (siteground, hostgator, etc). You have to host through webflow. (I may be wrong, but I haven't found anything that says otherwise...)

  • UncleHox Hussle Hox Helmsley™ (HHH) (@UncleHox) reported

    paid for hostgator service today and literally cant even login to the customer portal..... frustrating

  • PublishingPush Publishing Push (@PublishingPush) reported

    @HostGator - great support and good hosting BUT terrible email deliverability 🤣 @Mixergy 2/3 for the recommendation

  • mrliambi Mr Willy (@mrliambi) reported

    @HGSupport What does it mean when smtp server is failling on a resseller server with error: ERROR Message not sent. Network is unreachable Server replied: 101 Can't open SMTP stream.

  • hentairockz Hentai Rock! (@hentairockz) reported

    Been sick due to flu. Didn’t even know the domain expired due to auto renew not being activated properly. Website will be down for a day til hostgator fixes it

  • JLahullier Justin Lahullier (@JLahullier) reported

    Do yourself a favor and don't host anything on @HostGator. I had some personal projects hosted there and recently had my root directory completely wiped out and now its been 5 days since I requested a restore of files that they confirm they have. POOR CUSTOMER SERVICE!

  • Cristia90354073 Cristian (@Cristia90354073) reported

    @HostGator apparently likes to switch up the time that they invoice you and expect you to read all their posts to avoid being charged 15 days earlier than expected..... #wtf #ShouldHaveSentAnEmail

  • ChristineLeiser Christine Leiser (@ChristineLeiser) reported

    @hostgator opened a ticket three days ago, it was escalated by tier one, to tier two. I checked on it via chat each day. Told is was still being worked on. Just got the "resolution" email and the main issue wasn't even addressed.

  • msnowai Nowai Matthew (@msnowai) reported

    @0xfraq Damn. I’m thinking about moving to AWS from hostgator.

  • The_Afsar Afsar (@The_Afsar) reported

    @HGSupport Worst hosting support (live chat) ever. Stay away from HostGator fellas!!!

  • The_Afsar Afsar (@The_Afsar) reported

    @HGSupport The new design you guys have is the worst. Can't find a way to create a Ticket. Can't find a way to email you guys. Went to live chat, waiting for over 30 minutes already. New customers please stay away from @HostGator.

  • The_Afsar Afsar (@The_Afsar) reported

    @HGSupport I have contacted you guys four times already. Wasted a couple of hours (also, lost over thousands of dollars because the site takes forever to load) because of your stupid agent's mistake. On top of that, the super slow 90's servers with excessive TTFB.

  • The_Afsar Afsar (@The_Afsar) reported

    I have used @HostGator for eight years. They were good. They are the worst now. Stay away from them. Poor support and server. Just everything is bad about them now. Gives zero f about the customers. #greedy

  • JaradWright Jarad Wright (@JaradWright) reported

    Nick, Customer Service Manager at @HostGator is a real one!!

  • PreciseEarz_ PreciseEarz.com (@PreciseEarz_) reported

    Worst service ever @HostGator

  • MsMonaDarling Mona Darling (@MsMonaDarling) reported

    @HGSupport That's what I thought. But a week later... here we are. I've been with hostgator since it was two guys in a garage and I'm bummed to leave, but damn. "At this time this appears to be a developmental issue that is not resolved. [snip] but there is no eta at this time.

  • VishitShah1 Vishit Shah (@VishitShah1) reported

    @HGSupport @HostGator One of worst service for hosting. I have faced 25 time EMAILS PROBLEM since last 1 year and AND CPANEL PROBLEMS.

  • SouthAfrica101 Freelance Graphic Designer 🇿🇦 (@SouthAfrica101) reported from Clermont, Province of KwaZulu-Natal

    @HostGator Why you ignore me¿ I have a query to my domain but no one who is willing to help me

  • entrepreneur1IQ entrepreneur1IQ (@entrepreneur1IQ) reported

    @HostGator I want open live chat ,,,, and I'm customer in your company but i can't open . I need change my hosting service from web hosting shear to cloud hosting. Plz i want some one answer me .

  • rooturaj Rooturaj Pattanaik (@rooturaj) reported

    Pathetic support from @HostGator after suspending our account for an external http attack from one particular IP. Instead of simply blocking the IP they decided to block our hosting account. #hostingfail

  • reshkitchen RekhaShivakumar (@reshkitchen) reported

    @SiteGround Hello Siteground team am in the middle of migration process from Hostgator and during domain transfer process suddenly my Siteground account got suspended.. I need help in getting back my account to finish the setup

  • K0NR BobW (@K0NR) reported

    @K7AGE @site5 I had the same gray listing problem. I moved to hostgator and they have been great.

  • mbruceabbott M. Bruce Abbott: eLearning Narrator / Voice Actor (@mbruceabbott) reported

    @HGSupport thx! It was security issue. Blocked after trying to reset password/login too many times .Your support team helped me.

  • outspokennew darkfire (@outspokennew) reported

    @EthaanJack hey thanks for the suggestion, Looks like i have to port since HOSTGATOR was not even aware that their network is down for a particular ISP which happens to be the biggest ISP in India

  • RaviJayagopal Ravi Jayagopal (@RaviJayagopal) reported

    2/ Do NOT use your web host to store audio or video files (or even PDF/Zip/Doc etc). Regular web hosts (think Godaddy, Dreamhost, Hostgator, etc - which are terrible web hosts, by the way) are not suited for media hosting, not even if you have a VPS or Dedicated Server.

  • sachin1812rai sachin rai (@sachin1812rai) reported

    @kenkhan89 @TimmySystem @GoDaddy @HostGator @AWS @BigRock @GoDaddyCanada @GoDaddyHelp @godaddyauctions @GoDaddy taking more than usual time to restore server service

  • kenkhan89 kamran khan (@kenkhan89) reported

    @TimmySystem @GoDaddy this Godaddy issue is really killing my nerves now. How could a company be so incompetent when they don't know when would the issue be fixed. @HostGator @AWS @BigRock @GoDaddyCanada @GoDaddyHelp @godaddyauctions