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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 10/28/2025 06:20

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. E-mail (31%)

    E-mail (31%)

  2. Cloud Services (25%)

    Cloud Services (25%)

  3. Hosting (19%)

    Hosting (19%)

  4. Domains (15%)

    Domains (15%)

  5. Web Tools (10%)

    Web Tools (10%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoMiguel Hidalgo E-mail
IndiaJewar Hosting
MexicoLeón de los Aldama Hosting
BrazilAparecida de Goiânia Domains
IndiaNoida Hosting
ColombiaUsme Domains
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • GuruChuck Guru Chuck (@GuruChuck) reported

    @HostGator Was there a deadline in creating your website??? It’s horrible! Looking for info on hosting and get a page that basically says you have 3 plans and I can click to purchase one. Little info about the plans, no way to get more info, no support! Just buy it and hope it works out? No

  • anshitajunejaa Anshita Juneja (@anshitajunejaa) reported

    @HostGator Been asking for my back up from so many days. 1. you don’t reply. 2. you say we will get back. 3. you pretend to escalate the issue &still do nothing. Sick of this. If my issue isn’t resolved today im going public. Maybe then you will learn to treat your customer right

  • Ultimateguidet1 Ultimate_guide_to_everything (@Ultimateguidet1) reported

    And yet @HostGator did it again!!! Why you people are screwing with our websites!! Forcing people to get Site Lock in a first place, and now telling me that's it's because if it , my blog doesn't work !! Barely English speaking tech support... 2 hours no results!!

  • anshitajunejaa Anshita Juneja (@anshitajunejaa) reported

    @HGSupport Been asking for my back up from so many days. 1. you don’t reply. 2. you say we will get back. 3. you pretend to escalate the issue &still do nothing. Sick of this. If my issue isn’t resolved today im going public. Maybe then you will learn to treat your customer right

  • reyetr Mike Taylor (@reyetr) reported

    What te heck is going on?? My email hasn’t worked for a week? Your customer service is awful, you are killing my charitable organization @HostGator

  • disambiguator Michael Wilkes (@disambiguator) reported

    @HGSupport It's a full day later and my company email is still not working. I can receive (some) messages but cannot send anything.

  • behappyhavefun Live Life (@behappyhavefun) reported

    @HostGator has the WORST customer support! My business email has been down 2 days/been on phone with them & all they say is “we’re working on it”

  • McCreyente Creyente Music (@McCreyente) reported

    @disambiguator @HostGator The problem is their IP is listed in UCEPROTECTL3 but they dont do anything about it!

  • mangi_tshikomba Mangi Tshikomba 🇿🇦🇺🇸 (@mangi_tshikomba) reported

    @McCreyente @HostGator I'm getting tired of waiting. They keep saying the issue is getting solved but nothing. It has been over a week now :(

  • McCreyente Creyente Music (@McCreyente) reported

    @tyberco @HostGator is it solved? I have the same problem. I think the issue is they @HostGator are listed in UCEPROTECTL3

  • mangi_tshikomba Mangi Tshikomba 🇿🇦🇺🇸 (@mangi_tshikomba) reported

    @HGSupport I am really frustrated with @HostGator, It has been over a week now and our emails not working properly..

  • samlinkexpert Santosh Kumar (@samlinkexpert) reported

    @HostGator i purchased baby plan shared hosting on 30 November 2021. I'm not satisfied with speed comparison to my other company hosting. if i cancel it before 30 days, will i get my money back.

  • prometeusx Oscar Aguilar (@prometeusx) reported

    @HGSupport @MeneerWarnas it has been DAYS and you cant solve the email problem, DAYS!!!! what compensation are you going to offer? because for asking for payment you are quite efficient

  • arifsddq Dato Arif Siddiqui (@arifsddq) reported

    @amexicanbeauty @HostGator I have the same experience, i was enjoying good service since 10 years and now suddenly support has gone to worst. “Admin” become the king as every time call center (chat) is referring to “Admin” look like i am chatting to a food delivery company. 😭🥵

  • prometeusx Oscar Aguilar (@prometeusx) reported

    @HGSupport again with problems with emails not arriving at destination...whats going on? you are making me lose clients, already lost 3 of them, are you going to offer some kind of compensation for all this problems?

  • SheilaCreates Sheila (@SheilaCreates) reported

    Client moving email @HostGator > @BlueHost where he happens to have another hosting account until he finds a perm hosting home. Both companies are (were?) Endurance, which sucks, but service for troubleshooting an issue was like night/day. Finally! Saying g'bye to #BlueHost!

  • HGSupport HostGator Support (@HGSupport) reported

    @garry18724 @tiredpoodle @HostGator This has been a frustrating experience, and we are working with various email service providers to ensure this issue is resolved as quickly as possible. I would be happy to review your case if you have one open, to make sure if anything else can be done for now to help.

  • tech4eleven Cory Church (@tech4eleven) reported

    @hostgatorindia @drkarthikraja All my websites are down too on 1 of my Hostgator accounts! Very, very not cool.

  • Ultimateguidet1 Ultimate_guide_to_everything (@Ultimateguidet1) reported

    @ZoeWundenberg @HostGator The tech support service is getting worst .. they screwing with my website , and one guy told on the phone to hire web developer !!!for this we pay @HostGator ??

  • prometeusx Oscar Aguilar (@prometeusx) reported

    @HGSupport so, one more day has passed and still cant fix your mess..how much more? or you do have really bad admins or they have no idea what are they doing, so till when is the problem going to be fixed?

  • McCreyente Creyente Music (@McCreyente) reported

    @mangi_tshikomba @HostGator The problem is their IP is listed in UCEPROTECTL3 but they dont do anything about it!

  • nextlevelguy Next Level Guy (@nextlevelguy) reported

    @HostGator is there a problem with your online chat - it just spins and stays white and never loads after you have entered your details to chat?

  • prometeusx Oscar Aguilar (@prometeusx) reported

    @HGSupport you have been having this "issue"for more than 4 days, and still havent fixed it

  • prometeusx Oscar Aguilar (@prometeusx) reported

    @HGSupport how much more time until you fix the mess you made with the emails? DAYS has passed and still isnt fixed? what compensation are you going to offer? because for asking for payment you are quite efficient

  • McCreyente Creyente Music (@McCreyente) reported

    @r_sotojr @ZoeWundenberg @HostGator The problem is their IP is listed in UCEPROTECTL3 but they dont do anything about it!

  • capello_007 Owusu Kwabs (@capello_007) reported

    @AffiliatesWatch @r_sotojr @EthaanJack No one is an affiliate. There is an issue and we are looking for solutions. I didnt advertise to him. I have been with Hostgator since 2017 and this is the first time I am experiencing something like this. It will always be the best for me.

  • tiredpoodle Tired Poodle (@tiredpoodle) reported

    @HostGator I am a customer of yours. The email service that you provide to resellers is failing. It has been four days since the outage started and I have not received any updates, and when I call I am told that the issue is being investigated. I haven’t seen anything worst than this!

  • drkarthikraja Dr.Karthik Raja MD (@drkarthikraja) reported

    @hostgatorindia @HostGator websites have been down for more than 6 hrs now This is not the 99% server uptime. Fix them soon #hostgatorserverdown

  • stere0123 stere0123 (@stere0123) reported

    @HGSupport In regards to the ongoing email deliverability issues: 1. Is this an internal issue, or an issue with some 3rd party (such as a DNS/spam blacklist)? 2. Has any progress been made? 3. Can you provide an ETA for resolution? 4. Will we be compensated for the disruptions?

  • writerlane S Lane Porter (@writerlane) reported

    @HGSupport When is the email apocalypse going to end? Your support number is still referencing the issue. This is an unacceptable length of time to have email down. Give everyone an ETA.