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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Hostgator problems in the last 24 hours

The following chart shows the number of reports that we have received about Hostgator by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Hostgator Outage Chart 05/25/2022 22:00

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Hosting 35.43% Hosting
  • E-mail 32.96% E-mail
  • Domains 19.73% Domains
  • Cloud Services 6.95% Cloud Services
  • Web Tools 4.93% Web Tools

Hostgator Outage Map

The most recent outage reports and issues originated from:

United StatesLa Grange E-mail
IndiaGurgaon Hosting
ChileSantiago Hosting
ChileSantiago Domains
PeruLima Hosting
United StatesLos Angeles E-mail

Hostgator Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:
  • Rebunkedpod Rebunked (@Rebunkedpod) reported

    @HostGator Everyone I talk to there seems to have a different story and nobody seems to really understand what's going on or seems to care about the issue. There is a severe communication barrier, and I don't know what to do. Considering legal action at this point.

  • Rebunkedpod Rebunked (@Rebunkedpod) reported

    @HostGator Hey Hostgator, I am at a loss of what to do with this point. I have spoken to customer support maybe 10 times over the course of the last two weeks. My website got deleted by somebody at hostgator and nobody can tell me what the problem is. I'm losing tons of money and customers.

  • JabronieRamone Eric Denton (@JabronieRamone) reported

    @keithlaw @sixelmike @HGSupport Same issue. Site won’t load on iPhone at least

  • ImParthPandya Parth J Pandya (@ImParthPandya) reported

    Hello @HostGator team, we are facing tremendous issues in payment due to the norm of Reserve Bank of India's guideline of November 2021. Do you see any possibilities of registering yourself for e-mendate like other Intl companies? Otherwise, we have to quit Hostgator.

  • hostgatorindia HostGator India (@hostgatorindia) reported

    @ParasPa13524935 @HostGator @HGSupport Hi Paras, we are sorry to have disappointed you. Please let us know if the issue is still unresolved and if you need any assistance with the same.

  • TORehman Tariq O. Rehman (@TORehman) reported

    @HostIndotPk @ShahMood We and thousands of others suffered from HostGator lately. Though we are back to business but it was a terrible week.

  • TetraMouse TetraMouse (@TetraMouse) reported

    @bluehostsupport @BluehostIndia Caution: Same company (Newfold Digital) owns these services: Bluehost Network Solutions HostGator CrazyDomains com iPage Vodien Cloud Hosting Snap[NAMES] Register com Sitebeat BigRock Logic Boxes NameJet Domain com ResellerClub SiteBuilder com BuyDomains com Freeparking et. al.

  • ChelleMarie393 Chelle👻🏳️‍⚧️ (@ChelleMarie393) reported

    @zenmajoo Yeah I am working on a redesign of a WordPress site that is hosted on HostGator. I bought a template I like, now i gotta figure out how to design the new site without taking the old one down and ****. I’ll dm i tmrw

  • Mikebcreative1 Michael B (@Mikebcreative1) reported

    @realPublicEmily Ok thanks! I'll update it. The domains were a pain. I had to move my name squarespace to nicepage then finally hostgator. A lot of bad customer service, and some other things.

  • cryptodevdad CryptoDevDad (@cryptodevdad) reported

    @HostDash They are saying email server connectivity. Our email @HostGator worked for two hours today though, so that was nice. Now they are down again.

  • cryptodevdad CryptoDevDad (@cryptodevdad) reported

    @HostGator Our team is still having email issues since FRIDAY... started with not being able to reply, then our incoming emails were getting rejected, now we cannot even login. Agents in support have no answers. Terrible.

  • THELamontJames James Andrews VO (@THELamontJames) reported

    @HostGator I'm having DNS email issues. What's up?

  • JoLuijten Squirrel Monkey (@JoLuijten) reported

    @HGSupport I am waiting 1.5 months for a solution to my problem. Can you please answer my DM?

  • Rajeshdewangan7 Raj (@Rajeshdewangan7) reported

    I purchased sal from @HostGator I need technical support Whe I try to call contact no that mension on website then I facing issues switch off So please contact me

  • nilanjanakcs Nilanjana Mitra (@nilanjanakcs) reported

    @HostGator @HGSupport Your hosting service and support is pathetic. Our website is down since 3 days now and sometimes it's being told that Ticket is in queue and sometimes told it's in process. Even you don't care to send an email to update the status.😡

  • Megannewman99 Megan Newman | eCommerce | Startups (@Megannewman99) reported

    @Zagoren @HostGator Unfortunately, there are a lot of customers whose websites get infected on HostGator servers. This is one of the reasons to have premium hosting providers like @tdwebservices where there are regular scans etc., and Malware will never be due to the server issue.

  • Zagoren Zagoren Collective (@Zagoren) reported

    @HostGator Hostgator is the worst. I have spent 3 hours on hold today going between hostgator and Sitelock. It appears to be a sales scam as neither company can provide any information as to why there is malware on one of our sites that we pay them to monitor and remove. Smells fishy

  • CramerG Cramer Gallimore (@CramerG) reported

    @HostGator Yes, that is the only thing working. Webmail (only works in Chrome) is not much of a solution away from desktop. Spent two hours on the phone yesterday with you all. Exact same thing happened a month ago. Took a week of calling to get you to fix. Gator blames it on Apple! Huh?

  • BrandDifferentl Onwuka Tochukwu (@BrandDifferentl) reported

    @dharmmierings03 @KingDav07208835 @IsaacChibuzor Sell other people's services. To help them increase sales and reach. then they pay you. Even Amazon has an affiliate program Even Photoshop has an Affiliate program. Even HostGator has an affiliate program. Affiliate marketing doesnt start and end With Expertnaire.

  • rob_brownridge Rob_Brownridge (@rob_brownridge) reported

    ...told him about. He went in my acct. & the #Hostgator Website Builder. He saw (a) #Hostgator support article was outdated & (b) no way to crop a photo in any of menus. I showd him how one can click & drag 1 edge (eg left) of photo to crop BUT it crops opp. side (eg right) too!

  • rob_brownridge Rob_Brownridge (@rob_brownridge) reported

    Found a Hostgator support article but did not match up at all with what I saw on screen. Called #Hostgator "web hosting" support. Rep. had great difficulty helping me. SIDE NOTE: seems most/all reps in Philippines, working from home w/ rooster crowing in b/g, ha ha.

  • rob_brownridge Rob_Brownridge (@rob_brownridge) reported

    Gave them all 5/5 in post-call automated surveys. Not their fault #Hostgator is crappy. Rep. sent link for how to crop image using Weebly. Then a link to "123 Reg Support Centre" page for some unknown site builder. Finally sent link to #Hostgator support page I'd already...

  • rob_brownridge Rob_Brownridge (@rob_brownridge) reported

    ...& maybe later I could try re-creating it in WordPress. Even if I didn't at least #Hostgator was less than 1/2 price of Wix. I started doing that & at first it went well. THU MAY 19 Ran into an issue: could not find any way to crop a photo.

  • rob_brownridge Rob_Brownridge (@rob_brownridge) reported

    I called #hostgator "web hosting" support line @ 1-866-964-2867. The rep. stayed on line w/ me as I purchased a plan & a ".com" domain (he told me I should do that). He helped me install WordPress Manager by Softaculous, set it up for my ".com" domain, make a login & test it.

  • rob_brownridge Rob_Brownridge (@rob_brownridge) reported

    They suggested I purchase a plan via #hostgator "web hosting" site, get my domain transferred to that service, then cancel my account with the #hostgator "website builder" site and get a refund.

  • rob_brownridge Rob_Brownridge (@rob_brownridge) reported

    So, I signed up & paid for "Hatchling" plan & bought a ".ca" domain. WED MAY 18 I learned the #hostgator "website builder" site does not support Wordpress, but the #hostgator "web hosting" site does. I called #hostgator "website builder" support @ 1-855-514-2867.

  • rob_brownridge Rob_Brownridge (@rob_brownridge) reported

    TUE MAY 17 Went to upgrade from a free plan & get a domain. Realized Wix was more than twice as expensive as #hostgator, *and* I learned that a Wix website can never be exported & it's better to go with a service that supports Wordpress, b/c it's more transferable.

  • CramerG Cramer Gallimore (@CramerG) reported

    Hey @HostGator. For the second time you have broken my email (I changed nothing here). Tech support is arguing with me. Please find someone to fix it.

  • MitziSzereto Mitzi Szereto (@MitziSzereto) reported

    @HostGator Hi. What happened to your customer referral program?

  • rcarabelli Renato Carabelli (@rcarabelli) reported

    @HostGator Hello, it seems you haven't payed the license of the WHM/CPANEL at my server so it's not working. Let me know if you are having issues so I can pay it directly and have my service up again. It's been like 24 hours and support tell me about "admins" are looking at that