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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Cloud Services (24%)
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Domains (19%)
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Hosting (17%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palmas |
Domains | |
 Cuauhtémoc |
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| Fortaleza |
Hosting | |
| Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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cho
(@chonkarimbi) reported
@HGSupport Is there an issue, I have been trying to get customer support for over 2 days now in vain, it used to be instant
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Filippos Xi
(@FilipposXi) reported
I am having outgoing email issues again with @hostgator @HGSupport . Incoming is working fine. Is there a problem with the mail servers?
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Stephen Charles 🇻🇮 🤙🏿🎱💻
(@stephenvcharles) reported
Who do you recommend for Hosting besides @HostGator? My site is down multiple times in an hour and Jetpack notifications are constant. What's going on??? Switch me to a different server or something. Can't ever reach support. This is a bad look. #hostgator
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nameandmark.com
(@nameandmark) reported
@HostGator been with you 11 years + & we are so close to leaving. Your chat support is a mess..either lies or don't understand English & getting to people who know is almost impossible. What happened to your great service? Disappointed.
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WriterMarkWooden
(@Shadowdancesaga) reported
@HGSupport I've tried two different computers and both Chrome and Edge. Both pull up the support page but don't start chat. Is there a link you can send me?
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Ricardo Estrada
(@ri_eg98) reported
@HGSupport Your chat support sucks, I haven’t received any help even when you sent me a dm, in looking for a different provider now, thanks
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socialdesigner
(@socialdesigner) reported
@moorephoto @mediatemple @GoDaddy Did you ever get help? I noticed your site is down. I've never seen so many webhost problems. I'm still having email problems after 10 days! I'm jumping ship. Going to HostGator. Thank God I took most clients off MT last year. A client already fired me bc of horrible service.
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Natalie 😷
(@HFandHomework) reported
@BalconyMR @HGSupport The agent I dealt with was patronizing and condescending, and claimed no supervisors were available. Requested a callback from a supervisor, but I seriously doubt that request was made. @hostgator I am DEEPLY disappointed with the quality of your front-line support.
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Justin Rod 🐗🐗WPS🐗🐗
(@GOTDAYUMMM1) reported
from
Baucum, Arkansas
HostGator, worst at hosting websites.
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Durgesh Pratap
(@thejdguru) reported
5 Worst Hosting Providers For Wordpress Websites (Slow & Buggy) ❌ 1. Hostgator 2. Bluehost 3. Godaddy 4. Dreamhost 5. InMotion Instead use these best hosting providers ✅ 1. Kinsta (Bit Pricey) 2. Siteground 3. Hostinger (Cheap) 4. A2Hosting
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
OK @HGSupport problem is back. Check DM, please.
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Rajesh Acharya 🇨🇦
(@ra101) reported
Bad experience with @HostGator . I have been a customer for more than 10 years. Recently they shut down all my websites. Even after several days and hours of work in cleanup, refused to restore them. To top that, they charged me for three more years and then refused to refund me…
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
@YandrakirtashCR @HGSupport @HostGator I have the same problem.
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socialdesigner
(@socialdesigner) reported
@moorephoto @mediatemple @GoDaddy Same here. I tried to send an email this morning. Again, it's stuck in my outbox waiting to be sent a half hour later. I'm switching to HostGator. FYI, I noticed your site is down as well. Also, did you get your email archived or redirected?
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mdgrkb
(@mdgrkb) reported
@HostGator So after waiting 15 minutes more, 35 minutes total, being number 1 in queue, the chat window said it disconnected and showed a Reconnect button. It reconnected... but put me back in position 11. A real disaster. The Latin American support team for HostGator is damaging the brand
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Hugo Molina
(@hugomolinasa) reported
@HGSupport hostgator your chat don`t work and i have a problem with my domain: my site not connect
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HTTP://OPMSTREAMS.LIVE
(@opmstreams) reported
@HGSupport I am the absolute WORST service from Hostgator. Do not host there ever. They take $200.00 and provide excuses + BULLSHIT service for my 4 website(s) that are down. Supv. Call me! 980.289.8806..
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Natalie 😷
(@HFandHomework) reported
@BalconyMR @HGSupport I just had a "support" person mansplaining to me and he claimed there were no supervisors available to talk to. Apparently, if a shared server got hacked all the sites it hosted would be DOWN. Seriously? (Mine keeps getting files injected, and I cannot find the source).
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O Observador 🇧🇷❄
(@obsvdrj) reported
@Chakib54701049 @alidixon @rankmathseo In two different lodgings, the same problem is happening here in Brazil. I work with Hostinger and Hostgator
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WriterMarkWooden
(@Shadowdancesaga) reported
@HGSupport Been trying to use chat support last two days. When I click on the Start Chat button, the chat doesn't start. Instead, I'm taken to the support page. Is chat down? Please and thank you
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Paul Taubman
(@WPSiteHelp) reported
As of November 28, 2022, PHP 7.4 reached its end of life. A client is on @HostGator and cannot get support tto provide PHP v8.0 on the account. How can they even think this acceptable?
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Thunder Moon Studio 💗💜💙
(@ThunderMoonArt) reported
@HGSupport I've been on hold w/support for 35 minutes and counting. Nothing happens when I click your live chat link. The chatbot is sending me articles I've already read. I need to talk to a person. Is there anyone around who can help? Your hours say 7AM-12AM--is that accurate?
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Sam...Sam......Sam......
(@QqqToad) reported
@HGSupport I just bought a Hostgator Wordpress account and It's not working. I keep getting a 'There has been a critical error on this website'. When I click the 'Start Live Chat' button that's not working either. Starting to get a bit frustrated.
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LocalNerd
(@LocalNerdMe) reported
@HostGator not having the ability to manage my DNS without a hosting platform is primitive. I cant believe I need to contact support multiple times to make simple changes to DNS A records for a domain I purchased here. trash.
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ChannelForbus
(@channelforbus) reported
Until these damn companies stop calling me due to your lack of security and urgency in this matter I’ll be uploading every call I get and tagging @hostgator to show y’all what kinds bullshit I’ve had to deal with
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Loren Fisher
(@lorenphotos) reported
Another 6 hours with HostGator tech support. That makes 41 hours in the last 3 weeks. I can’t get sites up long enough to move to a new host.
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Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023
(@Zen62com) reported
HostGator Live Chat is now not working. @HGSupport @HostGator Also I have a ticket action request that's now a day old.
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top20webhosting
(@top20webhostin1) reported
@ri_eg98 Error while ordering, better try someone reliable take a look at @rshosting hosting provider since 2002. Will offer customer support 24x7. Hostgator livechat customer support is limited.
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Jamar Dawson, MBA
(@JamarDawson) reported
@HostGator I think I figured out the issue. The new @WordPress version is incompatible with multiple themes. I'm correcting it site by site now.
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Jamar Dawson, MBA
(@JamarDawson) reported
Anybody know if the @HostGator servers are down? All my sites are giving me a 'critical error' message.