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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Problems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Cloud Services (27%)
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Hosting (16%)
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Domains (14%)
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Web Tools (12%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
City | Problem Type | Report Time |
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Domains | ||
Cloud Services | ||
Domains | ||
Cloud Services |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Roma (@RomaSuri) reported
@HGSupport Worst nightmare faced with Hostagator just migrated our emails to their server, everything was working but today the emails are deleted. No help and no support being provided whatsoever x try calling on their toll free number on their own website - doesn’t work!
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ducky (@SKridera) reported
@HostGator Again down! Why??????
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Shaikh Zubair Ahmed (@skzubair) reported
I have reseller account with @HostGator @HGSupport, my sites were down since last few hours and just now they all started working, i request others who were facing issues to also check
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1st Choice Websites (@1Websites) reported
@HostGator ALL of my reseller websites have been down for more than 1 1/2 hours. What is going on. No way to reach tech support and no response to chat. ????
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WWWeb (@maedizon168) reported
@HostGator @HGSupport My dedicated server is down for an hour already. What is the reason for this? I need this to be up as soon as possible..
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Joyce J 👩🏾💻✍🏾 (@ASouthernWriter) reported
@RowellE @HostGator @HGSupport Yep. My sites are down too. :(
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Chef Matthew Kennedy (@kennedycatering) reported
@HostGator @TraderScooter @c3names your sever was down again... client emails bouncing back or delayed by hours sometimes days... please do not ask me to DM you with my issues just like every other post... please provide an update... this is ridiculous
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Tristan Weatherburn (@trisweatherburn) reported
@itsviviankaye @HGSupport I’m also waiting in queue that is taking forever, has no ETA of an agent, and seems to be frozen. Every website hosted with HG is down with zero support
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j su (@jsu00049573) reported
@HostGator how can I ask for a refund for an old account auto payment that was deducted from my PayPal. Thanks. I can't access the account and I did not receive a password reset email. Please help.
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Juan francisco (@JuanFco_cc) reported
@HostGator again down!! Two days with problems my VPS!!
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Stephen Strydom (@MarketerStephen) reported
Could there be anything more annoying and disrespectful than a hosting company that completely ignores a client when there's a problem. Shame on you @HostGator @HGSupport
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D Apo (@DApo28938230) reported
@HGSupport All services down and no peep from anyone... good old HG...
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Chairman #WeThePeople (@nathanrobe) reported
Dear @HGSupport @HGSupport what is happening? websites are down. @chickenpology
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Muhammad Ibrahim (@muhibrahim2244) reported
@8_subjects @HostGator it was down but working fine now
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Panos (@tazmahan) reported
@HGSupport astra reseller server is down for over an hour now... Come on guys what the heck is going on these days? Half an hour just a few days ago and now this!
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zucc_this (@ZuccThis) reported
@chairmanwon @HostGator Had issues with a site a month or so ago (Hostgator) and was told it was malware. A tech was supposed to email me within 12 hours but didn't. Hopped back into a chat & got lucky with a super competent person who was able to quickly fix my problem. They said there was no malware.
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Chef Matthew Kennedy (@kennedycatering) reported
@HostGator your sever was down again... emails bouncing back or delayed by hours sometimes days... please do not ask me to DM you with my issues just like every other posts... please provide an update... this is ridiculous
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Karan Gadhavi (@karan_gadhavi) reported
Again @HostGator is down ... This has been regular. Agent waiting time is 30 minutes .. @HGSupport
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8Subjects (@8_subjects) reported
@HGSupport If its weather problem, How your website only working fine?! 😡😡😡
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comedy.ea.rw (@ComedyEa) reported
@hostgator @HGSupport Your unified layer is network is broken, I want a full refund
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Tristan Weatherburn (@trisweatherburn) reported
@HGSupport Please help. Every website hosted with HG is down and support is frozen as usual.
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Paresh Gami (@gamiparesh5) reported
@HGSupport Your support team are not responding. Your server is down and customers complaining about this. Server problem happens very frequent now days.!
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Chairman #WeThePeople (@nathanrobe) reported
@HostGator I am a hostgator reseller. None of my hosted websites are loading. what's the issue?
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Huzaifa Motiwala (@cryptohuz) reported
@syedhassanahmed @HGSupport @HostGator How can you have your support servers on the same network as the hosting servers!!
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#SoloSeQueTengoSed (@cjuareza) reported
@HGSupport now hostgator here is down...
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Aloha! (@HowzitHawaii) reported
@HostGator @HGSupport All my sites are down!! Can't even get to phone or chat support either.. so frustrating!
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Aloha! (@HowzitHawaii) reported
@RowellE @HostGator @HGSupport YES!! All my sites are down.. can not get phone or chat service either!!!!
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DoRoyal Hosting (@DoRoyalHost) reported
We figured that, by using HostGator's perceived reliability, operating on their network would be beneficial to us. We were wrong.
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Felipe Castro (@c3names) reported
@HostGator My website has been down for more than an hour. Yesterday was the same. I don't have access to my cpanel.
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ducky (@SKridera) reported
Again down! Why???? I will cancel it! #hostgator